This washing machine is exclusively destined to
treat machine washable laundry in quantities
which are usual for private households.
• Observe the instructions given in these
Instructions for Use, the Installation Guide and
the Programme Chart when using the washing
• Keep these Instructions for Use, the Programme
Chart and the Installation Guide; if you pass on
the washing machine to another person, also
give him/her Instructions for Use, Programme
Chart and Installation Guide.
1. Safety instructions
• The washing machine is
appropriate for indoor use
• Do not store flammable
fluids near the appliance.
• Children must be supervised
to ensure that they do not
play with the appliance.
• This appliance is not
intended for use by persons
(including children) with
reduced physical, sensory or
mental capabilities, or lack of
experience and knowledge,
unless they have been given
supervision or instruction
concerning use of the
appliance by a person
responsible for their safety.
• Do not operate the washing
machine at temperatures
below 5 °C.
• If you want to place a dryer
on top of your washing
machine, first contact our
After-Sales Service or your
specialist dealer to verify if
this is possible. This is only
GB 1
admitted if the dryer is fixed
on the washing machine by
using an appropriate
stacking kit available
through our After-Sales
Service or your specialist
Do not leave the appliance
plugged in when not in use.
Turn off the tap when not in
Before any cleaning and
maintenance switch off the
machine or disconnect it
from the mains.
Never open the door forcibly
or use it as a step.
If necessary, the power cable
may be replaced with an
identical one obtained from
our After-Sales Service. The
power cable must only be
replaced by a qualified
technician or by our AfterSales Service, to avoid
5.EC Declaration of Conformity
• The packaging material is entirely recyclable,
and marked with the recycling symbol
Adhere to current local regulations when
disposing of packaging material.
• The appliance conforms to the following
European Standards:
2006/95/EC Low Voltage Directive
2004/108/EC Electromagnetic Compatibility
The Manufacturer is not liable for any damage to
laundry resulting from inadequate or incorrect
fabric care instructions which have been provided
with the garment or article.
3.Disposing of packaging and scrapping
old washing machines
• The washing machine is built from reusable
materials. It must be disposed of in compliance
with current local waste disposal regulations.
• Before scrapping, remove all detergent
residues and cut off the power cable so that the
washing machine is made unusable.
• This appliance is marked according to the
European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly,
you will help prevent potential negative
consequences for the environment and human
health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol
on the product, or on the
documents accompanying the product, indicates
that this appliance may not be treated as
household waste. Instead it shall be handed over
to the applicable collection point for the recycling
of electrical and electronic equipment.
Disposal must be carried out in accordance
with local environmental regulations for waste
For more detailed information about
treatment, recovery and recycling of this
product, please contact your local city office,
your household waste disposal service or the
shop where you purchased the product.
Do not place the washing machine in a room prone
to frost. If you must, make sure that the washing
machine is completely drained after each wash:
• Remove inlet hose(s) from water tap and let the
water flow out completely.
• Remove drain hose from siphon or handwash
basin and let the water flow out completely.
• Empty residual water inside the machine by
following the instructions in the chapter
“Draining Residual Water”; tilt the appliance
forward with two persons to let the rest water
flow out completely.
GB 2
1.Removing the packaging and inspection
• After unpacking, make sure that the washing
machine is undamaged. If in doubt, do not use
the washing machine. Contact After-Sales
Service or your local retailer.
• Keep the packaging materials (plastic bags,
polystyrene parts, etc.) out of reach of children,
as they are potentially dangerous.
• If the appliance was exposed to the cold prior to
delivery, keep it at room temperature for a few
hours before operating.
2.Remove the transport bolts
• The washing machine is fitted with transport
bolts to avoid any possible damage to the
interior during transport. Before using the
machine, it is imperative that the transport
bolts are removed.
• After their removal, cover the openings with
the 4 enclosed plastic caps.
3.Install the washing machine
• Remove the protective film from the control
panel (if available on your model).
• Move the appliance without lifting it by the
• Install the appliance on a solid and level floor
surface, preferably in a corner of the room.
• Make sure that all four feet are stable and resting
on the floor and then check that the washing
machine is perfectly level (use a spirit level).
• In case of wooden or so-called “floating floors”
(for instance certain parquet or laminate floors),
place the appliance on a sheet of plywood at
least 60 x 60 cm wide/deep and at least 3 cm
thick which is secured to the floor.
• Make sure that the ventilation openings in the
base of your washing machine (if available on
your model) are not obstructed by a carpet or
other material.
4.Water inlet
• Connect the water inlet hose(s) to the drinking
water supply in accordance with the
regulations of your local water company.
• For models with one inlet valve: cold water
• For models with two inlet valves: cold AND hot
water, or cold water only (see separate
Installation Guide).
• Water tap:
3/4” threaded hose
• Water pressure
(flow pressure):
100-1000 kPa (1-10 bar).
• Use only new hoses to connect the washing
machine to the water supply. Used hoses must
not be used and should be discarded.
• For models with hot fill: the hot water inlet
temperature must not exceed 60 °C.
• Connect the drain hose to the siphon or any
other outlet for drain water (see separate
Installation Guide).
• If the washing machine is connected to an
integrated drainage system, ensure the latter is
equipped with a vent to avoid simultaneous
loading and draining of water (siphoning effect).
6.Electrical connection
• Electrical connections must be carried out by a
qualified technician in compliance with the
manufacturer’s instructions and current
standard safety regulations.
• Data regarding voltage, power consumption
and protection requirements is given on the
inside of the door.
• The appliance must be connected to the mains by
means of a socket with an earth connection in
accordance with current regulations. The
washing machine must be earthed by law. The
manufacturer declines all liability for damage to
property or injury to persons or animals due to
non-compliance with the directions given above.
• Do not use extension leads or multiple sockets.
• Before any maintenance on the washing
machine disconnect it from the mains supply.
• After installation, access to the mains plug or to
disconnection from mains supply must be
ensured at all times via a double-pole switch.
• Do not operate the washing machine if it has
been damaged during transport. Inform the
After-Sales Service.
• Mains cable replacement is only to be carried
out by After-Sales Service.
• When using a residual current circuit breaker
(RCCB), only use a model marked with
GB 3
Depending on the model:
Control panel
Detergent dispenser
Service plate (inside the door)
Pump access with filter and emergency drain hose (if available) behind the plinth
Adjustable feet
To open the door, hold the door handle and pull the door. Close the door by pressing it without
excessive force until it clicks shut.
To remove any residual water used in testing by the manufacturer, we recommend that you carry out
a short wash cycle without laundry.
1. Open the tap.
2. Close the door.
3. Add a small amount of detergent (maximum 1/3 of the quantity the detergent manufacturer
recommends for lightly soiled laundry) to the main wash chamber
of the detergent dispenser.
4. Select and start programme “Synthetics” at 60 °C (see separate programme chart).
GB 4
1.Sort the laundry according to...
• Type of fabric / care label symbol
Cottons, mixed fibres, easy care/synthetics,
wool, handwash items.
• Colour
Separate coloured and white items. Wash new
coloured articles separately.
• Size
Wash items of different sizes in the same load to
improve washing efficiency and distribution in
the drum.
• Delicates
Wash small items (e.g. nylon stockings, belts
etc.) and items with hooks (e.g. bras) in a cloth
bag or pillow case with zip. Always remove
curtain rings or wash curtains with the rings
inside a cotton bag.
2.Empty all pockets
Coins, safety pins etc. can damage your laundry
as well as the appliance drum and tub.
Close zips and fasten buttons or hooks; loose
belts or ribbons should be tied together.
Stain removal
• Blood, milk, eggs etc. are generally removed by
the automatic enzyme phase of the programme.
• To remove red wine, coffee, tea, grass and fruit
stains etc. add a stain remover to the main wash
of the detergent dispenser.
• Pre-treat heavily-soiled areas with stain
remover if necessary.
Dyeing and bleaching
• Only use dyes and bleaches that are suitable for
washing machines.
• Follow the Manufacturer’s instructions.
• Plastic and rubber parts of the washing
machine can be stained by dyes or bleaches.
Loading the laundry
1. Open the door.
2. Load the articles one at a time loosely into the
drum, without overfilling. Observe the load
sizes given in the programme chart.
Note: overloading the machine will result in
unsatisfactory washing results and creased
3. Close the door. Take care that no laundry gets
stuck between door and door seal.
Keep detergents and additives in a safe,
dry place out of the reach of children.
Do not use any solvents (e.g. turpentine,
benzene); do not machine wash fabrics
that have been treated with solvents or
flammable liquids.
Only use detergents and/or additives that are
specifically produced for domestic washing
Observe the recommendations on the care
labels of your laundry.
The choice of detergent depends on:
• Type of fabric
• Colour
• Recommended wash temperature
• Degree and type of soiling
Laundry type
Kind of detergent
White robust laundry heavy duty detergents
with bleach
White delicate laundry mild detergents with
bleach and/or optical
Light /pastel- shaded detergents with bleach
colours (cold-60°C):
and/or optical
Intensive colours (cold- colour detergents
without bleach/optical
Black/dark colours
special detergents for
black/dark laundry
For laundry requiring special treatment (e.g. wool
or microfibres), we recommend to use specialized
detergents, additives or pre-treatment available
on the market.
Refer to internet link for more
detailed information.
Do not use liquid detergent for the main wash
when having activated the “Prewash” option.
Do not use liquid detergent when setting a delay.
Powder detergent can also be used dissolved in
warm water. In that case, proceed as follows:
• start the programme before adding the detergent
• pull out the detergent drawer a bit (not completely)
• when water enters, pour in the detergent solution.
Follow the dosage recommendations on the
detergent pack. They depend on:
• Degree and type of soiling
• Size of wash
- full load: follow the detergent manufacturer’s
- half load: 3/4 the amount used for a full load.
- minimum load (about 1 kg): 1/2 the amount
used for a full load.
If there is no reference to a certain wash load on
the detergent pack: the detergent manufacturers
usually refer their dosing recommendations to
4.5 kg laundry for heavy duty detergent and
2.5 kg laundry for delicate detergent.
• Water hardness in your area (ask for
information from your water company). Soft
water requires less detergent than hard water.
GB 5
Please note:
Too much detergent can result in excess foam formation, which reduces washing efficiency.
If the washing machine detects too much foam, it may prevent spinning, or prolong the programme
duration and increase the water consumption (see also remarks on foam formation in the
“Troubleshooting Guide”).
Insufficient detergent may result in grey laundry and also calcifies the heating system, drum and hoses.
Where to put detergent and additives
The detergent drawer has three chambers (fig. “A”).
Prewash Chamber
• Detergent for the prewash
Main Wash Chamber
• Detergent for the main wash
• Stain remover
• Water softener
Softener Chamber
• Fabric softener
• Liquid starch
Pour additives only up to the “MAX” mark.
If you use liquid detergent, close the dispenser right after having
filled in the detergent.
Using chlorine bleach
• Wash your laundry in the desired programme (Cotton, Synthetics),
adding an appropriate amount of chlorine bleach to the SOFTENER
chamber (close the detergent dispenser carefully).
• Immediately after end of programme, start the “Rinse and Spin”
programme to eliminate any residual bleach smell; if you want,
you can add softener.
Never put both chlorine bleach and softener into the softener
chamber at the same time.
• Prefer to use bleaches on oxygen basis; in this case follow the
instructions of the manufacturer.
Using starch
• Select the “Rinse and Spin” programme and check that the spin
speed is adjusted to not more than 800 rpm.
• Start the programme, pull out the detergent dispenser so that
you can see approximately 3 cm of the softener chamber.
• Pour the starch solution prepared into the softener chamber
while the water is running into the detergent dispenser.
GB 6
( )
We recommend that you check and clean the filter
regularly, at least two or three times a year, especially:
• If the “Clean pump” indication
lights up.
• If the appliance is not draining properly or if it fails to
perform spin cycles.
If the washing machine stands in a room prone to frost, you
have to drain residual water after each wash to avoid damages.
IMPORTANT: make sure the water has cooled before
draining the appliance.
1. Stop the appliance and unplug it.
2. To open the plinth (depending on the model):
- Push down the tabs right and left (if available) to
release the plinth and remove it (picture “A”).
- Remove the plinth by using the siphon insert of
the detergent dispenser: push downwards one
side of the plinth with your hand, then push the
siphon insert into the gap between plinth and
front panel and pry open the plinth (picture “B”).
3. Place a container near the washing machine.
4. If your washing machine has an emergency drain hose:
- Unclip the emergency drain hose.
If there is no emergency drain hose: place a broad,
flat container beneath the filter (picture “D”). Ignore
steps 5-8 and proceed with 9.
5. Hold the emergency hose’s end into the container
and remove the stopper (picture “C”).
6. Wait until all the water has drained, then refix the
stopper at the hose’s end (picture “E”).
7. Refix the emergency drain hose (if available) to the clip.
8. Lay an absorbable cotton cloth (e.g. a towel) on the
floor in front of the filter.
9. Slowly open the filter by turning it counter-clockwise
(picture “F”); wait until all the water has drained, then
unscrew the filter completely and remove it.
10. Only for draining residual water: tilt the appliance
forwards carefully (a second person must help you)
to allow the water to flow out completely.
11. Only for cleaning the filter: clean the filter and the
filter chamber; check that the pump rotor in the filter
chamber moves freely.
12. Reinsert the filter and screw it in clockwise as far as it
will go.
13. Pour about 1 litre of water into the detergent
dispenser to reactivate the “Eco system”. Check that
the filter is inserted properly and securely and no
water comes out.
14. Reinstall the plinth (picture “G”); if necessary, tilt the
washing machine slightly backwards for doing that
(a second person must help you).
15. Plug in the washing machine. It is now ready for
operation again.
GB 7
Appliance exterior and control panel
Door seal
• Wash down with a soft, damp cloth. Dry with a
soft cloth.
• Dry the door seal after each washing with an
absorbent cotton cloth; make sure that the
door seal is completely dry before closing the
door of the empty washing machine.
• Check the condition of the door seal
Appliance interior
• After each washing, leave the door open for some
time to allow the inside of the appliance to dry.
• If you never or seldom wash your laundry at
95 °C, we recommend to occasionally run a
95 °C programme without laundry, adding a
small amount of detergent, to keep the interior
of the appliance clean.
• Check and clean the filter regularly, at least two
or three times a year (see “Draining Residual
Water/Cleaning The Filter”).
Do not use detergents containing solvents, scouring powder, glass or general purpose
cleaners, and flammable fluids. They may harm the plastic surfaces or other parts.
Cleaning the detergent dispenser
1. Pull out the dispenser drawer until it stops. Press with your
finger on the small depression over the “PUSH” marking
(fig. “A”) to release the drawer and pull it out completely.
2. Remove the siphon from the softener chamber by pulling it
upwards (fig. “B”).
3. Wash all the parts under running water.
4. Clean the dispenser compartment with a damp cloth.
5. Refit the siphon in the softener chamber by pushing it down
until it stops; then push the dispenser drawer back into the
dispenser compartment.
Water supply hose(s) (picture C, D or E - depending on
Check regularly for brittleness and cracks. In case of a damage,
replace it by a new hose of the same type, available through our
After-Sales Service or your specialist dealer.
If the inlet hose of your washing machine corresponds with the
model on picture “D”, periodically check the safety valve
inspection window: if it is red, the hose’s waterstop function was
triggered, and the hose must be exchanged by a new one from
our After-Sales Service or your specialist dealer. This model may
have a release lever which must be pressed down while
unscrewing the hose.
If your supply hose has a transparent hose coating (fig. “E”),
periodically check the colour; if it intensifies locally, the hose may
have a leak and should be replaced. Contact our After-Sales
Service team or specialist dealer to obtain a replacement hose.
Cleaning the mesh filter in the water supply hose(s)
1. Close the tap and loosen the inlet hose on the tap.
2. Clean the internal mesh filter and screw the water inlet hose
back onto the tap.
3. Now unscrew the inlet hose on the rear of the washing machine.
4. Pull off the mesh filter from the washing machine connection
with universal pliers and clean it.
5. Refit the mesh filter and screw the inlet hose on again.
6. Turn on the tap and ensure that the connections are
completely water-tight.
GB 8
Release lever
Control window
Your washing machine is equipped with various automatic safety functions. These enable faults to be
detected in good time and the safety system can react appropriately. These faults are frequently so minor
that they can be removed within a few minutes.
Appliance does not start,
no indicators are on
Appliance does not start
although “Start/Pause”
has been pressed
Appliance stops during
the programme, and the
“Start/Pause” indicator
Causes, Solutions, Tips
• Plug is not properly inserted in socket.
• Socket or fuse does not function correctly (use a table lamp or similar
appliance to test it).
• Door is not properly closed.
• The “Child lock/Lock buttons” feature has been activated
available on your model). To unlock the buttons, push the two buttons
marked with the key symbol simultaneously and hold them at least for
3 seconds. The key symbol on the display disappears and the
programme can be started.
• “Rinse hold” is activated. Press “Start/Pause” to spin the laundry. For
draining the water without spinning, select “Drain” Programme (if
available) or press the “Reset/Drain” button for at least 3 seconds.
• Programme has been changed - reselect desired programme and press
• Programme has been interrupted and eventually door has been
opened - close door and restart programme by pressing “Start/Pause”.
• The appliance’s safety system has been activated (see “Failure
indicators” in your programme chart).
• Water tap is not opened or water inlet hose is kinked or blocked (“Water
tap closed” indicator blinks).
• Water entering is not enough; the mesh filters of the water supply could
be blocked (see “Care And Maintenance”).
Detergent dispenser
contains residues from
detergent and/or
Appliance vibrates during • Transport bolts have not been removed; before using the washing
spin cycle
machine, it is imperative that the transport bolts are removed.
• Appliance is not level / not standing firmly on all four feet (see separate
“Installation Guide”).
“Unbalance during
Unbalance of the laundry load during spinning prevented the spin phase
to avoid damages on the washing machine. This is why the laundry is still
very wet.
The “Spin/Drain”
Reason for unbalance can be: small laundry loads (consisting of only few
indicator in the
quite big or absorbent items, e.g. towels), or big/heavy laundry items.
programme flow bar
blinks, or the spin speed • If possible avoid small laundry loads.
on the display blinks, or
• It is highly recommended that you add other laundry items of different
the spin speed indicator
sizes when washing a big or heavy piece of laundry.
blinks after the end of the
want to spin the wet laundry, add more laundry items of different
programme (depending
subsequently select and start the “Rinse & Spin” programme.
on the model).
The laundry is still very
Final spin results are poor • Unbalance during spinning prevented spin phase to protect the
washing machine (see “Unbalance during spinning”).
• Excessive foam formation prevented spinning; select and start “Rinse &
Spin” programme. Avoid excessive detergent dosing (see “Detergents
And Additives”).
• “Spin” button has been set to a low spin speed.
GB 9
The washing machine is at
a standstill for several
minutes in the middle of a
running programme; the
wash programme seems
not to proceed
Causes, Solutions, Tips
Normal function of the washing machine used for optimizing the rinse
phase. One reason for such a pause can be that you might have used too
much detergent; the washing machine automatically interrupts the
programme to have the foam reduced. This standstill may be repeated
several times until the foam reduction is sufficient to continue the wash
cycle. If the foam persists, the red “Service” indicator will light up and the
display shows “F18” or “Fod” - refer to the instructions concerning the
“Service” indication on the next pages in this case.
Detergent residues on
Whitish residues on dark fabrics are caused by insoluble compounds
laundry after wash
used in phosphate-free powder detergents.
- avoid overdosing of detergent; use liquid detergent; select “Intensive
Rinse” option if possible; brush out the fabric.
Programme duration is
Normal function of the washing machine to adapt to factors that can
considerably longer or
have an effect on the programme duration, like excessive foam
shorter as indicated in the formation, load unbalance due to heavy laundry items, prolonged
“programme chart” or on
heating time resulting from low inlet water temperature etc. Moreover,
the display (if available)
the sensing system of the washing machine adapts the programme
duration to the size of the wash load.
Depending on these factors, the duration is recalculated during the
programme and updated if necessary; during such periods, an animation
appears on the display (if available). For small loads, the programme time
indicated in the “programme chart” may be reduced by up to 50%.
Description of failure indicators
Appliance has no or insufficient water supply. The “Start/Pause” light blinks.
Check whether:
• Water tap is fully open and water supply pressure is sufficient.
• Kinks are present in the water inlet hose.
• Mesh filter of water supply hose is blocked (see “Care And Maintenance”.
“Water tap closed” • The water hose is frozen up.
• The safety valve inspection window of your water supply hose is red (provided
your appliance has a water supply hose as shown on picture “D” - see previous
chapter “Care And Maintenance”); replace the hose by a new one available
through our After-Sales Service or your specialist dealer.
After problem has been removed, restart programme by pressing “Start/Pause”.
If the fault occurs again, contact our After-Sales Service (see next chapter).
“Clean pump”
Waste water is not pumped out. The appliance stops in the corresponding
programme step; unplug it and check whether:
• Kinks are present in the drain hose, or the hose is blocked for another reason.
• Filter or pump is blocked (see chapter “Draining Residual Water/Cleaning The
Filter”; make sure the water has cooled before draining the appliance).
• The drain hose is frozen up.
After problem has been removed, push the “Reset” button for at least 3 seconds;
afterwards restart the desired programme. If the fault occurs again, contact our
After-Sales-Service (see next chapter).
GB 10
on display
(if available)
from “F03” to “F43”
(except “F18” and
“Electrical module fault”
Push the “Reset” button for at least 3 seconds.
May appear for very water-soaking laundry, or if you added
too much laundry for a programme destined for small loads
only. Do not overload the washing machine.
Push the “Reset” button for at least 3 seconds to stop the
programme. Select and start “Rinse and Spin” programme to
complete the interrupted wash programme properly.
“F02” or “FA”
“Waterstop fault”
Turn the programme selector to the “Off/O” position, pull out
the mains plug and turn the water tap off. Tilt the appliance
forward carefully (a second person must help you) to allow
collected water to flow out from the bottom. Then:
• Plug in the appliance again.
• Turn the water tap on (if water immediately flows into the
appliance without the appliance being started, there is a
failure; turn off the tap and notify the After-Sales Service).
• Select and start the desired programme again.
“F18” or “Fod”
Too much foam interrupted the wash programme. If your
washing machine has a “Dosing Aid” function, and you used it:
check if the dosing values set for the different programme
groups correspond to the dosing values recommended for the
detergents you use (see details in separate Instructions for the
“Dosing Aid”).
• Select and start the “Rinse & Spin” programme.
• Afterwards select and start the desired programme again,
using less detergent. See also paragraph “The machine is at
a standstill....” on first page of Troubleshooting Guide.
If any of the faults described above persist, unplug the appliance, turn off the water tap
and contact our After-Sales Service (see next chapter).
• You reach the best use of energy, water, detergent and time by running the programmes with the
maximum load size.
• Save energy by using a 60°C instead of a 95°C wash programme, or by using a 40°C instead of a 60°C
wash programme.
• Pre-treat stains with a stain remover, or soak dried-in stains in water before washing, to reduce the
necessity of a hot wash programme.
• Use “Prewash” for heavily soiled laundry only. Save detergent, time, water and energy by not selecting
“Prewash” for lightly or normally soiled laundry.
• Do not exceed the detergent dosages indicated in the manufacturer’s instructions.
• Select a high spin speed if you intend to dry your laundry in a tumble dryer, in order to reduce time and
energy for the drying process.
GB 11
Before contacting After-Sales Service:
• The nature of the problem.
• The washing machine model.
• The service code (number after the word
1. Try to remedy the problem yourself (see
“Troubleshooting Guide”).
2. Restart the programme to check whether the
problem has solved itself.
3. If the washing machine continues to function
incorrectly, call our After-Sales Service.
The After-Sales Service sticker can be found
inside the door.
• Your full address.
• Your telephone number and area code.
After-Sales Service phone numbers and
addresses are given on the guarantee card.
Alternatively, consult the dealer where you
purchased the appliance.
For some models, you can obtain via our AfterSales Service or your specialist dealer:
• A Pedestal Drawer which can be installed
beneath your washing machine. It raises your
machine to allow for more comfortable loading
and unloading, as you now no longer need to
bend as far to access the door. Furthermore, it
offers a great space-management tool and
storage solution.
• A Stacking Kit, by which your dryer can be
fixed on top of your washing machine.
• A Stacking Kit Shelf, by which your dryer can
be fixed on top of your washing machine to
save space and to facilitate loading and
unloading your dryer in that high position.
• A Cover Panel Kit, by which your washing
machine can be built under a continuous kitchen
worktop, for example. Check with our After-Sales
Service or your specialist dealer if this is possible
for your washing machine model.
Never lift the appliance by the worktop when transporting.
Pull out the mains plug.
Turn off the tap.
Check that machine door and detergent dispenser are properly closed.
Disconnect the inlet and drain hoses.
Eliminate all water from the hoses and from the appliance (see “Draining Residual Water/Cleaning
The Filter”).
6. Fit the transport bolts (obligatory).
GB 12
For Great Britain only
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a
BS 1363A 13amp fused plug, to change a fuse in this type
of plug use an A.S.T.A. approved fuse to BS 1362 type and
proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
The fuse cover must be refitted when changing a fuse
and if the fuse cover is lost the plug must not be used
until a correct replacement is fitted.
Correct replacement are identified by the colour insert or
the colour embossed in words on the base of the plug.
Replacement fuse covers are available from your local
electrical store.
For the Republic of Ireland only
The information given in respect of Great Britain will
frequently apply, but a third type of plug and socket is
also used, the 2-pin, side earth type.
Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet,
Please contact After-Sales service for further instruction.
Please do not attempt to change plug yourself. This
procedure needs to be carried out by a qualified
technician in compliance with the manufactures
instructions and current standard safety regulations.
Whirlpool Europe s.r.l.
Viale Guido Borghi 27
21025 Comerio (VA)
GB 13
• Read this “INSTALLATION GUIDE” before operating.
• Keep this “INSTALLATION GUIDE” for future reference.
• Read the general recommendations about disposing of packaging in the Instructions for Use.
Bag with small items
Instructions for Use
4 plastic caps
Inlet hose (inside the machine or already installed)
Y-adapter (only supplied for certain models)
- Not removed transport bolts cause damages to the washing machine!
Keep the transport bolts for further transporting of the washing machine; in this
case refit them in reverse order (take care that you refix the whole transport
bolt, with the plastic part, and not only the screw).
Do not remove the metal braces!
depending on the
1. - Unscrew the 4 screws of the transport bolts
with a 12 mm wrench; the screws are quite
long and you have to screw a while until you
can release them.
2. - Move the screws to the centre of the holes
and remove them by pulling them out.
3. - To close the holes, insert the supplied plastic
caps in the wide part of the holes and push
them towards the edge of the appliance, until
they click into place.
- The appliance must be installed on a solid and level floor surface (if necessary use a spirit
level). If the floor is wooden or floating, distribute the weight by placing it on a sheet of
plywood measuring at least 60 x 60 cm and thickness of at least 3 cm which is screwed
to the floor. If the floor is uneven, adjust the 4 levelling feet as required; do not insert
pieces of wood etc. under the feet.
- During the process of adjusting the feet, a second person must help you and firmly hold
the washing machine in a tilted position.
4. - Screw out the washing machine’s feet by hand
(A) with 2-3 clockwise turns and then slacken
the locknut counterclockwise by means of a
13 mm wrench (B).
5. - Adjust the height of each foot by revolving it.
Observe that the distance between the
bottom of the washing machine’s cabinet and
the floor must not exceed 20 mm.
6. - Important: tighten the locknut by turning it
counterclockwise against the appliance
7. - If the water inlet hose is not already installed,
it must be screwed to the appliance.
If your washing machine has one inlet valve on
the back: connect it to cold fill only.
Cold fill
8. - If your washing machine has two inlet valves
on the back, you must connect both valves
to the water supply:
• either connect red inlet valve to hot fill tap and
blue inlet valve to cold fill tap.
• or connect both inlet valves to cold water tap by
using a Y-adapter.
Make sure all connections are tightly fixed.
Screw the inlet hose by hand to the tap and to the
inlet valve and tighten the nut. Do not use any
tools for fixing the inlet hose.
Hot fill
Blue inlet valve
Red inlet valve
Cold fill
• No kinks in the hose!
• The appliance must not be connected to the mixing tap of an un-pressurized water
• Check water-tightness of connections by turning the tap completely on.
• If the hose is too short, replace it with a suitable length of pressure resistant hose
(1000 kPa min, EN 50084 approved type).
• Check the inlet hose regularly for brittleness and cracks and replace if necessary.
• The washing machine can be connected without a non-return valve.
- For models with Water Stop hose:
If the flexible hose is too short, replace it with a longer Water Stop
hose available through our After-Sales Service or from your dealer.
9. - Unclip the drain hose from the holders marked by the arrows (depending on the model).
- If the drain hose is installed inside your washing machine, pull the hose completely out of
the holder and close the opening with cap “A” attached.
10.- Firmly connect the drain hose to the siphon or another outlet for drain water. If you
want to hang the end of the drain hose over the edge of a sink or bath tub, you can
get a “U-bend” (which is fixed at the very end of the drain hose) over our After-Sales
• Make sure there are no kinks in the drain hose.
• Secure the hose so that it cannot come off the water outlet during draining.
• Make sure that the drain water cannot flow out or overflow during draining (small hand
basins are not appropriate).
• Height for fixation of drain hose end: minimum 60 cm, maximum 125 cm.
• To make an extension, use a hose of the same type and secure the connections with clips.
• Max. Overall drain hose length: 2,50 m (in this case, the maximum height for fixation of
hose end is 90 cm).
Use a socket with an earth connection.
Do not use extension leads or multi sockets.
The electrical power cable must be replaced exclusively by a licensed electrician.
Electrical connections in your home must correspond to the valid local regulations.
5019 102 00xxx
Dosing Aid
This function will suggest to you the correct amount of detergent for your wash load. By using the Dosing Aid you avoid detergent overdosing and
• save detergent
• protect the environment
• protect sensitive skin
1. Compare the dosing recommendation of the detergents you use with the dosing values preset in the washing machine. Adjust them if there is a mismatch.
water hardness
Before the first use...
Dark colours
2. Check and eventually adjust the water hardness preset in the washing machine.
Make sure that the Dosing Aid function can work optimally.
1. Detergent dosing values
The concentration of detergents available on the market differs considerably. This is why you have to adjust your washing
machine settings according to your detergents.
Your washing machine comes with 3 preset dosing values for 3 different types of detergents (generic – delicates – dark
colours). Each detergent type is associated to a group of programmes (see table on the right). Each of the 3 preset values
should be adjusted as to match the dosing recommendation reported on the package of the detergent/s that you intend to use
for each specific group.
Check and adjust one of the preset dosing values (Detergent calibration)
Suppose you want to check and adjust the preset dosing value for all the programmes belonging to the “Generic detergent group”.
Important: during this phase do not consider the local water hardness and the habitual soil level of your laundry.
Simply follow the instruction below.
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All other programmes
03/12 - © Copyright Whirlpool Europe s.r.l. 2012 All rights reserved
Subject to change - Printed in Italy
A - Check
First Check on the package of your generic detergent which dosing amount is recommended for medium water hardness (or
medium/soft) and medium soil level (or medium/light). Please use this value when you reach step 3 of the procedure described
in the following section (see B - Adjust).
soil level
B - Adjust (Detergent Calibration)
The bottle symbol on the display lights up,
and the preset detergent dosing value
appears on the display.
Press the key left from "Ok" to confirm
and save the new detergent value for the
Select a programme belonging to the programme group for which you want to check and possibly adjust the preset dosing value (for example the “Cotton” programme for the “Generic” group).
Press and hold the “Dosing Aid” key for a
few seconds.
Compare the preset value indicated on
the display with the dosing amount
previously identified (i.e., that recommended
on your detergent package for medium
water hardness and medium soil level). If
they differ, adapt the displayed value now by
pressing “+” or “-”
The value on the display disappears, and
the display goes back to the initial state.
Do this for all 3 programme groups.
It is sufficient to save a dosing value for ONE programme per group - it will be automatically saved for the other programmes of this group. For example, if you save a dosing value for “Cotton” it will be automatically saved for all programmes belonging to the “Generic”
Press and hold the “Dosing Aid” key for a
few seconds - the bottle symbol and the
currently saved dosing value are displayed.
Press the “Reset/Drain” button briefly “rES” appears on the display.
Press the “Reset/Drain” button briefly “rES” appears on the display for a short
Press the key left from “Ok” to confirm
and reset all saved values.
The preset dosing value appears on the
Press the key left from “Ok” to confirm.
If you want to change the saved dosing values (because you changed the type of detergent you use, for example) proceed as described above; the previously saved dosing value will be replaced by the new one for the programme group you selected.
Select programme “Rinse & Spin”.
Select any programme belonging to the
group you want to reset the dosing value for.
How to reset the dosing values you saved and go back to the preset values
For a specific programme group:
For all programmes:
5019 106 XXXXX
Press and hold the “Dosing Aid” key for a
few seconds - the bottle symbol and three
horizontal bars appear on the display.
03/12 - © Copyright Whirlpool Europe s.r.l. 2012 All rights reserved
Subject to change - Printed in Italy
2. Water hardness
A - Check your local water hardness
Dip the strip into tap water for only 1
2 red squares
Shake off the excess water immediately.
3 or 4 red squares
Wait 1 minute to see the result.
Washing with “hard water” requires more detergent than washing with “soft” water, this is why you have to check if the preset water hardness matches your regional water hardness.
To find out your local water hardness, ask your local water supply authorities, or use the test strip attached to the Calgon Leaflet provided with your washing machine (if available):
Tear off the edge of the paper sleeve and
take out the test strip.
1 red square
The test strip contains 4 green squares which
will turn to red depending on the hardness of
your water:
B - Adjust your water hardness settings
Press and hold “Dosing Aid” and “-” keys
simultaneously for a few seconds.
A horizontal bar appears on the display.
This is the symbol for SOFT water hardness
Press the keys left from “+“ or “-” to
eventually adjust the water hardness to
“medium“ or “hard“.
The water hardness of your washing machine by default is set to SOFT. If your local water hardness is medium or hard, you must adapt the water hardness of the washing machine as described below.
Turn on the machine by rotating the knob
on any programme
5019 106 XXXXX
Press the key left from “Ok” to confirm
and save.
03/12 - © Copyright Whirlpool Europe s.r.l. 2012 All rights reserved
Subject to change - Printed in Italy
Select the desired
programme and options.
Dosing Aid - DAILY USe
Load the washing
machine with laundry.
ImportAnt noteS
Press the “Dosing Aid” key.
The corresponding symbol appears on the
Select “Dosing Aid” and start the washing
If you have selected the option “Prewash”,
the display will alternately show the
detergent amount for the prewash chamber
(marked with “I”) and for the main wash
chamber (marked with “II”) of the detergent
The recommended detergent amount in
ml appears on the display.
After approximately ten seconds the
washing machine suggests the recommended
detergent amount.
Pour the recommended detergent amount
in the appropiate chamber of the dispenser
Add the recommended detergent amount
to the dispenser.
Press the “Start (Pause)” button again.
Start the wash process.
Press “Start (Pause)”. The door locks. The
drum gently moves for about 10 seconds while
the wash load is detected and the programme
duration is recalculated accordingly. On the
display an animation is shown.
Note that for Wool and Delicates programmes
the drum will move more gently.
• You have to set any options before you start the wash programme. That is, before you press the “Start (Pause)” button for the first time.
• If “Dosing Aid” is selected and you want to add more laundry after you have pressed the “Start (Pause)” button for the first time, proceed
as follows:
- press and hold the “Reset/Drain” button for a few seconds; the display shows the default setting of the programme.
- Wait until the door unlocks (this can take more than a minute).
- Now add your laundry and go on following the procedure as described above ("Daily Use") to get the recommended detergent quantity
• When “Dosing Aid” is selected, you have to add the detergent into the dispenser. You cannot add the detergent directly to the drum using
a dosing cup because the door will be locked while the dosing amount is displayed.
5019 106 XXXXX
• If “Dosing Aid” is selected and you want to reset everything after you have pressed the “Start (Pause)” button for the first time, proceed
as follows:
- press and hold the “Reset/Drain” button for a few seconds; the display goes back to the initial state. It can take more than a minute until
the door unlocks.
• The duration of programmes with small maximum loads (like “Delicates”, “Wool/Handwash” etc. - see in separate Programme Chart) is
NOT updated according to the amount of laundry added.
• The real programme duration can differ from the time indicated on the display even after the wash load has been identified. This is
because it can be influenced by factors like reduced inlet water temperature, which leads to a longer heating time. Note also that
whenever the programme duration is recalculated, the display shows an animation.
• If you load the drum with laundry which is already wet, do not use the full amount of detergent suggested by the “Dosing Aid” function only use 2/3 of the recommended amount.
• The minimum wash load the “Dosing Aid” will identify is 2 kg, even for smaller loads below 2 kg.
03/12 - © Copyright Whirlpool Europe s.r.l. 2012 All rights reserved
Subject to change - Printed in Italy
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