MB4i
Barcode Printer
Quick Guide
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Preface
Table of Contents
Thank you for purchasing the Barcode Printer, MB400i/410i.
This manual is created so that a first-time user of MB400i/410i can learn its basic operations
in a short time.
Please read this manual carefully to make full use of the functions of MB400i/410i.
1.
Safety Precautions ........................................................................... 4
Markings and Symbols .......................................................................................... 4
Precautions in Use ................................................................................................. 8
Cautions
2.
Unpacking ........................................................................................ 9
3.
Names of Parts .............................................................................. 10
4.
Preparing for First-time Operation ................................................. 13
Names and Functions of Operating Parts ............................................................ 12
1
2
3
Reproduction of all or part of this manual is prohibited.
The content of this manual is subject to change without notice.
This manual was created with utmost care regarding its content. However, if
you find any unclear points, errors, or omissions, please contact the retail
store or dealer where you purchased this printer.
Preparation
Charging the Battery Pack ................................................................................... 13
Installing and Removing the Battery Pack ........................................................... 15
Using AC Adapter ................................................................................................ 16
Loading Labels .................................................................................................... 17
• Continuous printing mode ............................................................................. 17
• Dispense mode printing ................................................................................ 19
To customers purchasing the Bluetooth or wireless LAN options:
• Switching from Dispense mode printing to Continuous printing mode .......... 21
Cautions regarding radio waves
5.
Turning the Power On .................................................................... 22
This product is certified to meet technical standards based on the Radio Law. Therefore,
no wireless license is required to use this printer.
The following actions can be punishable by law:
• Disassembly or modification of this printer
• Removing the certification label (serial label) on this printer
Use in the following locations may drastically shorten the communication distance, or
prevent communication.
• Near a microwave oven; locations where static electricity or radio wave interference is
abundant; near wireless LAN equipment.
6.
Test Printing ................................................................................... 23
7.
Operation with an RS-232C Cable ................................................ 24
“Bluetooth” is a registered trademark of Bluetooth SIG, Inc. USA.
Our company is using this trademark based on a licensing
contract with this association.
Operation
Operation with a USB Cable .......................................................... 25
9.
Operation via Infrared Communication .......................................... 26
10. Operation with Bluetooth or Wireless LAN Options ....................... 27
11. Printing ........................................................................................... 28
Troubleshooting
12. Troubleshooting ............................................................................. 30
Care
13. Daily Care ...................................................................................... 33
14. Reference ...................................................................................... 35
Reference
Before using the wireless LAN interface, be sure to set all security-related settings for
the wireless LAN equipment according to this manual.
8.
Included Items ..................................................................................................... 35
Options ................................................................................................................ 35
Operation Modes ................................................................................................. 40
DIP Switch ........................................................................................................... 48
Basic Specifications of MB400i/MB410i .............................................................. 50
First Edition 2006. 8. 28 Q01662000
© 2006 SATO Corporation
2
3
1. Safety Precautions
In this section, safety precautions about printer operation are explained to ensure
proper care and usage. Make sure to read these carefully before using your
printer.
Markings and Symbols
The following symbols or markings are used in this manual and on the printer so that you
can properly use the printer, and to prevent any damage to property, harm or injury to
yourself and others. Make sure to read their explanations carefully to familiarize yourself
with their meanings.
1
Caution
This symbol indicates information that, if ignored or applied
incorrectly, creates the danger of death or serious personal injury.
This symbol indicates information that, if ignored or applied
incorrectly, creates the possibility of personal injury or property
damage.
Liquid
Do not place any container with water or chemicals, such as flower vase or cup, as
well as small metallic objects, near the printer. If any of these should drop into the
printer, immediately turn off the power and contact your nearest dealer or service
center. Continued use creates a danger of fire or electric shock.
Foreign Matter
Do not drop or insert metallic or flammable objects into the openings on the
printer (such as outlets for cables). If any of these should fall into the printer,
immediately turn off the power and contact your nearest dealer or service
center. Continued use creates a danger of fire or electric shock.
1
Safety Precautions
Safety Precautions
Warning
Warning
Dropping and Damage
Should the printer ever be dropped or otherwise become damaged, immediately turn off the power and contact your nearest dealer or service center.
Continued use creates a danger of fire or electric shock.
Abnormal Conditions
Symbol examples
The triangle
indicates something you should take absolute care with. The
cautions are indicated concretely within the symbol. The symbol on the left
indicates a risk of electric shock.
A circle with a diagonal line
indicates something you should not do. The
symbol on the left indicates that you should not try to take the unit apart.
A black circle with a picture inside
indicates something you need to do. The
symbol on the left indicates that you should unplug the unit from the wall outlet.
Continued use of the printer while it is emitting smoke or strange odors creates the
danger of fire or electric shock. Immediately turn off the power and contact your
nearest dealer or service center. Do not try to service the printer by yourself.
Disassembly
Never try to take the unit apart or modify it in any way. Doing so creates the danger of
fire or electric shock. Contact your nearest dealer or service center for checking,
adjustment, or repair.
Battery Pack
• Never try to take apart the battery pack or modify it in any way such as with
a solder iron.
• Never expose the battery to direct flame, throw it into fire, or take any
actions that may lead to shorting.
• When charging the battery pack, make sure to use the printer or the
specified battery charger.
4
5
Warning
AC Adapter/Battery Charger (Option)
1
Location
Do not locate the printer in the area subjected to high humidity or dew. If dew forms
inside the printer, immediately turn off the printer and do not use it until it has been
dried up. Continued use creates the danger of electric shock or the printer damage.
Power
Safety Precautions
• Do not use wet hands to operate the power switch, replace the battery pack or
unplug the AC adapter or battery charger. Doing so creates the danger of electric
shock.
• The AC adapter set provided for this printer is specific to this printer. Do not use it
for other electric equipment.
1
Safety Precautions
• Use only the specified voltage. Using a different voltage may create the danger of
fire or electric shock.
• Use only the specified AC adapter. Using a different one may create the danger of
fire or electric shock.
• Never use the battery charger with any other battery pack except for the specified
one. Doing so can rupture the battery, cause leakage, fire or electric shock.
• Never cut, damage or modify the power cord. Also, never place heavy objects on
the power cord or heat or pull the power cord. Doing so may damage the cord and
create the danger or fire or electric shock.
• Should the power cord ever become seriously damaged (internal wiring exposed or
shorted), contact your nearest dealer or service center for repair. Continued use of
such a cord creates the danger of fire or electric shock.
• Never modify, excessively bend, twist, or pull the power cord. Doing so creates the
danger of fire or electric shock.
Caution
Thermal Head and Stepping Motor
• The thermal head gets very hot after printing. Take care when replacing the label or
cleaning the printer just after printing to avoid burns.
• Touching the end of the thermal head with bare hands may cause injury. Take care
when replacing the label or cleaning the printer to avoid injury.
• Do not try to replace the thermal head by yourself. Doing so creates the danger of
injury, burns, or electric shock.
Easy Cutter
This part contains a blade. Take care to avoid being injured by the blade and other
sharp parts in the printer.
Replacing the Battery Pack
• Use only the specified battery pack.
• When replacing the battery pack, make sure to install the pack in the correct
orientation. Incorrectly replacing the battery creates the danger of injury or damage
to surrounding areas, explosion is caused.
• Replacing a small-size rechargeable battery (Lithium ion battery)
Apply insulation treatment for the old battery pack by sealing the contact with tape
or the like and ask our sales representative or service center for the measures to be
taken to recycle the reusable materials.
Do not place the battery pack together with other batteries such as dry batteries.
Leaving the printer unused for a long time
If you have no plan to use the printer for a long time, remove the battery pack from
the printer and unplug the AC adapter from the wall outlet.
Maintenance and Cleaning
For safe maintenance or cleaning of the printer, make sure to remove the battery
pack and the AC adapter from the printer.
6
7
Precautions in Use
Do not place the printer in a hot or cold place.
The operation temperature range is -15°C to 50°C (for wireless LAN: 0 to 50°C) where
humidity does not cause condensation. Do not place the printer in an area with high
humidity or at a temperature outside the specified range.
2. Unpacking
Make sure you have all the printer components shown here. If any component is
missing, contact the retail store or dealer where you purchased the product from.
Do not drop or apply undue shock to the printer.
The printer is generally resistant to vibration possibly caused during normal
transportation. However, do not apply extreme vibration or shock by dropping the printer.
Warranty
Quick Guide
Do not disassemble or modify the printer.
1
The printer has high-precision components inside requiring fine adjustment. Do not
disassemble the printer.
2
Printer unit
Unpacking
Safety Precautions
Connect the correct cables to the external input terminals.
Cables of the correct specifications are required for connection to the external equipment
through the external input terminals. Contact your nearest dealer or service center if
necessary.
Use the recommended accessories.
Battery pack
Using optional equipment other than the specified equipment may cause a malfunction.
Always use the equipment specified in this guide.
Use the correct media.
Use the specified media. Otherwise, faulty printing or printer damage may occur.
Shoulder belt
* The appearance of any cushioning material supplied (such as protector pads on the
printer holder) may be changed across different production batches.
8
9
3. Names of Parts
Label guide
Label width scale
Label guide stopper
Label guide
Main cover
Label dispenser
90
80
110
70
100
60
Easy cutter
Cover release lever
Platen
Dispenser unit
3
3
Names of Parts
Names of Parts
Battery life indicator
(LED) *2
RS-232C cover
RS-232C connector
STATUS (LED)
Battery cover
Infrared communication sensor
USB/DIP switch cover
1 2 3 4
4
D
DIP switch
ON
USB connector
LCD *1
FEED button
DC input terminal cover
*1 Only provided on wireless LAN interface operating panel (manufacturer option). For
other options, see “Options” on page 35.
*2 On a wireless LAN interface operating panel (manufacturer option), a CHARGE LED is
provided.
PRINT button
POWER button
10
11
Names and Functions of Operating Parts
RS-232C cover:
This covers the RS-232C connector.
RS-232C connector:
Connects with a PC etc.
USB/DIP switch cover:
Covers the USB connector and DIP
switch.
USB connector:
3
Connects with a PC etc.
Open this cover to set the labels.
Cover release lever:
Use this to release the main cover.
Easy cutter:
Cuts the printed label.
Infrared communication sensor:
Contains an infrared receiver/transmitter
element.
DIP switch:
Sets the operation mode. (See P. 48)
Dispenser unit:
Move this when using Dispense mode
printing for the labels.
POWER button:
Turns the power on and off.
Charging the Battery Pack
A specialized battery pack is placed
inside.
Battery life indicator (LED):
Displays the available battery power.
• Charging by installing the battery pack in the battery charger (optional)
Install the battery pack in the battery charger (optional) and charge it.
Label guide:
Set this to match the size of the label
width used.
Label guide stopper:
Press this toward the back to unlock the
label guide and adjust the label guide.
The optional battery charger set provided for this printer is specific to this printer.
Do not use it for other electric equipment.
4
1
Label dispenser:
Printed labels are ejected here.
Preparing for First-time Operation
Names of Parts
Main cover:
Battery cover:
4. Preparing for First-time Operation
Connect the power cord to the
charger unit, then plug it into the
outlet.
• When charging is complete, the
CHARGE lamp lights green (fully
charged).
Label width scale:
Use this scale to match the label width
used.
DC input terminal:
Connect the AC adapter.
DC input terminal cover:
Cover for the DC input terminal.
FEED button:
Feeds the labels.
2
PRINT button:
Takes the printer ONLINE and OFFLINE.
Insert the battery pack. Insert the
battery pack into the slot, with
the terminal pointing downward.
• When charging begins, the
CHARGE lamp (red) lights. When
charging is complete, the CHARGE
lamp lights green (fully charged).
STATUS (LED):
Displays the printer status. (See P. 30-31
and 41-47)
CHARGE
3
Remove the battery pack when
charging is complete.
Charging time
It takes about 1.5 hours for the CHARGE lamp to turn off when charging a completely
depleted battery.
12
13
Note
Installing and Removing the Battery Pack
• When the CHARGE lamp is not lit, check that the battery pack is installed securely.
The battery may not be charged when not securely installed.
• When a charged battery pack is installed, the CHARGE lamp first lights red, then lights
green.
1
Open the battery cover.
2
While pressing the gray hook,
insert the battery pack, then
close the battery cover.
• Charging by installing the specialized AC adapter (optional) on the printer
This charges the battery pack while it is installed in the printer.
The AC adapter set provided for this printer is specific to this printer. Do not use it
for other electric equipment.
4
2
Remove the DC input terminal
cover, and insert the DC output
terminal.
Insert the battery pack with the terminal
side toward the printer.
Preparing for First-time Operation
Preparing for First-time Operation
1
4
Handle
AC adapter
Plug the AC adapter into the
outlet.
When charging begins, the battery life
indicator lights red. When charging is
complete, the battery life indicator
disappears (fully charged).
* On a wireless LAN interface
operating panel (manufacturer
option), the CHARGE LED lights
red when charging begins. When
charging is complete, the CHARGE
LED turns off (fully charged).
Terminal
3
DC input terminal
DC output terminal
Hook
Battery pack
To remove the battery, press the
gray hook to unlock it, then hold
the handle and pull out the
battery.
Charging time
It takes about 5 hours for the battery remaining power display to turn off when
charging a completely depleted battery.
* Be sure to turn the power off before removing or replacing the battery
pack.
When the power is off, the STATUS LED turns off (see “Power OFF” on
page 22). Do not remove the battery pack until this light turns off.
Make sure to check that the STATUS LED has turned off before
removing the battery pack.
* Note that removing the battery pack by the operation above may
prevent updating the information in the printer memory.
14
15
Using AC Adapter
Loading Labels
Install the specialized AC adapter (optional) on the printer for use.
The label installation method differs by printing mode.
The AC adapter set provided for this printer is specific to this printer. Do not use it
for other electric equipment.
Continuous printing mode
(See figure on P. 40)
• Use AC ADAPTER: Model No. TG-5001+19v
(LEAD YEAR ENTERPRISE Co.,LTD.)
1
4
1
AC adapter
Journal paper
Slide the cover release lever in
the arrow direction to open the
cover.
4
Preparing for First-time Operation
Preparing for First-time Operation
2
Remove the DC input terminal
cover, and insert the DC output
terminal into the input terminal.
Label paper
First, slide the dispenser unit to the
continuous printing mode position.
(See P. 21)
Connect the AC adapter into the
outlet.
2
While pressing the label guide
stopper, slide the label guide to
the label size to be used.
3
Load the paper in the printer.
Label guide stopper
DC input terminal
DC output terminal
* Be sure to turn the printer power off before detaching the DC output
terminal for the AC adapter, or disconnecting the power supply.
Note that disconnecting the power supply in ways other than described
above may prevent the printer from correctly storing any settings in
memory.
No battery pack is necessary when the AC adapter is used. When the
battery pack and AC adapter are used simultaneously, charging begins if
the battery is not fully charged. The display becomes normal when fully
charged (See P. 14).
16
Make sure the roll is oriented correctly.
17
4
Confirm that the label roll can be
rotated easily by hand.
If rotation is labored, this can cause a
feed error. Remove the label roll and
adjust the label guide. Note that the
label guides do not require adjustment
when you are using labels with the
same width.
Dispense mode printing
(See figure on P. 40)
Label paper
1
Close the main cover slowly, while
pulling the cover release lever.
2
While pressing the label guide
stopper, slide the label guide to
the label size to be used.
3
Peel the label at the tip of the
label paper.
4
Preparing for First-time Operation
Preparing for First-time Operation
Check that the label tip is
protruding. Then close the main
cover by pressing the middle of
the cover.
Slide the cover release lever in
the arrow direction to open the
cover.
First, slide the dispenser unit to the
continuous printing mode position. (See
P. 21)
* Never slide the dispenser unit while
the main cover is open.
4
5
Non-separated labels
Label guide stopper
This completes loading the labels for continuous printing mode.
Dispense mode printing is not required
for non-separated labels.
18
19
4
8
Load the paper in the printer.
Make sure the roll is oriented correctly.
Slide the dispenser unit until it
stops.
This completes loading of the labels for dispense mode printing.
4
5
Holding the dispenser/continuous switching lever upward, slide the dispenser unit toward
you. Never pull it with the lever still engaged. This may damage the dispenser unit.
If rotation is labored, this can cause a
feed error. Remove the label roll and
adjust the label guide. Note that the
label guides do not require adjustment
when using labels with the same width.
6
4
• Switching from Dispense mode printing to Continuous printing mode
Preparing for First-time Operation
Preparing for First-time Operation
Confirm that the label roll can be
rotated easily by hand.
Check that the label tip is
protruding (10 mm or more).
Then close the main cover by
pressing the middle of the cover.
Close the main cover slowly, while
pulling the cover release lever.
m
m
7
For non-separated labels, press
the FEED button to feed one
sheet, and pull upward to tear
along the perforated line.
If the labels clog at the label dispenser,
restart the label loading process from
the beginning.
20
10
When using dispense mode printing, be sure to follow the procedure above to switch
the dispenser unit from dispense mode printing to continuous printing mode, before
changing the paper.
21
5. Turning the Power On
6. Test Printing
When the preparation steps are complete, turn the power on or off.
1
Power ON
1
5
Hold down the POWER button
until the STATUS LED lights
green. Then release the POWER
button.
When pressing the FEED button
and holding down the POWR
button simultaneously, the printer
enters the test mode. Press the
FEED button again to start test
printing.
POW
ER
PR
INT
FE
2
ED
1
POW
ER
PR
6
INT
FE
ED
Power OFF
2
Hold down the POWER button
again, until the STATUS LED
turns off. Then release the
POWER button.
POW
ER
PR
INT
FE
ED
Verify the following using the
output of the test print.
• There are no chipped characters.
• Printing condition is good.
In test printing, the estimated
remaining battery power is
displayed as “ ”. ( when
completely charged.) When the
remaining battery power is ,
charge the battery.
Test Printing
Turning the Power on
2
1
AB 2345
abcCDEF 67
defg G
12
ABC 34567
abc DEFG
defg
* If a problem occurs, contact the retail store or dealer where you purchased the printer
from, or our sales personnel or service center.
22
23
7. Operation with an RS-232C Cable
8. Operation with a USB Cable
To print with an optional RS-232C cable connected to a PC or a handheld
terminal, perform the following operations.
1
To print with an optional USB cable (mini B type) connected to a PC or a
handheld terminal, perform the following operations.
1
Remove the USB/DIP switch
cover, and set the DIP switch
(DSW) to DSW-1, 2, 3, 4 = (OFF,
OFF, OFF, OFF).
Remove the USB/DIP switch
cover, and set the DIP switch
(DSW) to DSW-1, 2, 3, 4 = (ON,
ON, OFF, OFF).
8
7
1 2 3 4
1 2 3 4
ON
ON
3
Remove the RS-232C connector
cover.
RS-232C cover
Insert the RS-232C cable into
the connector.
Connect the other end of the
RS-232C cable to the connector
on the PC or the handheld
terminal.
2
Insert the USB cable into the
connector.
Match the arrow on the USB cable
connector with the arrow beside the
printer connector, and insert it firmly.
3
Match the arrow on the RS-232C cable
connector with the arrow beside the
printer connector, and insert it firmly.
4
Operation with a USB Cable
Operation with an RS-232C Cable
2
RS-232C cable
Connect the other end of the
USB cable to the connector on
the PC or the handheld terminal.
USB cover
For the connector on the PC or the
handheld terminal, see the manuals
provided with that equipment.
For the connector on the PC or the
handheld terminal, see the manuals
provided with that equipment.
USB cable
24
25
9. Operation via Infrared Communication
10. Operation with Bluetooth or Wireless LAN Options
To print using infrared communication, perform the following operations.
To print using a Bluetooth interface or a wireless LAN interface, perform the
following operations.
1
Remove the USB/DIP switch
cover, and set the DIP switch
(DSW) to DSW-1, 2, 3, 4 = (ON,
OFF, OFF, OFF).
2
Place the printer within 20 cm of
the PC or handheld terminal for
infrared communication.
3
Adjust the printer position so that the PC or handheld terminal is within a
30° area vertically and horizontally (cone shape) from the center of the
infrared communication sensor.
Remove the USB/DIP switch
cover, and set the DIP switch
(DSW) to DSW-1, 2, 3, 4 = (OFF,
ON, OFF, OFF).
1 2 3 4
Operation with Bluetooth or Wireless LAN Options
Operation via Infrared Communication
1 2 3 4
10
ON
9
1
* Note that the effective distance varies with the usage environment,
computer, or handheld terminal in use.
ON
30°
30°
The maximum usage distance for infrared communication is 15 to 20 cm.
* However, this differs with the usage environment and the communicating
equipment. Communication may not be possible in direct sunlight or
under powerful illumination. In such cases, either shield the infrared
communication sensor from harsh light, or place the infrared
communication sensor in contact with the communicating equipment.
26
27
■ When the next label is not printed
11. Printing
1
1
Data is sent from a PC.
1
AB 2345
abcCDEF 67
defg G
2
When printing is complete, hold
the right or left corner of the
label, pull it in the direction of the
arrow, and tear the label.
12
ABC 34567
abc DEFG
defg
2
With the printer online, press the
PRINT button to take the printer
offline (STATUS LED turns off).
1
AB
abcC
d
12
ABC 34567
abc DEFG
defg
Press the FEED button to feed
the labels.
11
11
PRINT button
FEED button
* When the non-separated labels are severed somewhere other than the perforated line,
and the next label is not printed, perform the operations on page 29.
28
3
4
Printing
Printing
* The number of labels that can be printed with one battery pack differs between
continuous printing mode and dispense mode printing.
When the paper stops, pull it in
the direction of the arrow to cut
the label.
Press the PRINT button to put
the printer online (STATUS LED
lights green).
1
AB 2345
abcCDEF 67
defg G
12
ABC 34567
abc DEFG
defg
29
12. Troubleshooting
The status of this printer is indicated by the STATUS LED display and a buzzer
sound. When the STATUS LED display or buzzer indicates the status below, the
STATUS LED/buzzer
12
Mode
printer is in an abnormal condition. Clear the error using the clearing method.
The printer will automatically turn off in about 30 seconds after a low battery
display appears. Confirm that the power is off, then remove the battery pack and
charge it.
Cause
Content
Clearing method
All modes
Low battery
1 The battery is not fully charged.
1 Charge the battery.
LED: Blinking (red) every 2 seconds
Buzzer: One long beep
Online
Module error (Bluetooth or
wireless LAN)
1 Interface module is in abnormal condition.
(Bluetooth or wireless LAN)
1 Replace the board.*
After turning power on
1 Program abnormality
error
2 FLASH ROM error
1 A FLASH ROM reading/writing error has
occurred.
1 Replace the FLASH ROM.*
2 Re-download the program.*
1 The head has a broken wire.
1 Replace the head.*
Online
Head error
Cover open
1 The cover is not locked.
2 Cover opening/closing sensor is in abnormal condition.
1 Lock the cover.
2 Adjust the sensor.*
Out of paper
1 Out of labels.
1 Set a new roll of label.
Sensor error
1 The sensor level is incorrect.
2 The sensor type is incorrect.
3 The paper is misrouted.
1 Adjust the sensor level.*
2 Match the sensor type.
3 Remove the label roll and place it correctly.
LED: ON (red)
Troubleshooting
LED: Two colors blinking alternately
(green ➝ red) every 2 seconds
Buzzer: One long beep
LED: Blinking (red) every 0.5 seconds
Buzzer: Three short beeps
Online
LED: Blinking (green) every 1 second
Buzzer: One long beep
Online
Communication error
1 The communication conditions are incorrect.
2 Cable connection is in abnormal condition.
1 Correct the communication conditions.
2 Check the cable connections.
LED: Blinking (green) every 0.5
seconds
Buzzer: One long beep
Online (printing or
receiving data)
Buffer almost full
1 The receiving buffer is running out of
capacity.
1 Pause host data transmission, wait for the
buffer to empty, then retransmit data.
LED: Blinking (red) every 4 seconds
Buzzer: One long beep
Online (printing or
receiving data)
Buffer overflow
1 Transmit data corresponding with the
communication conditions.
2 Correct the communication conditions.
LED: Blinking (green) every 2 seconds
All modes
Sleep mode
1 Data has exceeded the receiving buffer
capacity.
2 The communication conditions are
incorrect.
1 This is not an error.
The printer is operating in low power
consumption mode.
LED: Patterned lighting (red ➝ OFF ➝
green ➝ OFF) every 1 second
All modes
Head overheating protection
function
1 This is not an error.
The head overheating protection function operates
when the head temperature exceeds 70°C.
1 This is cleared when the head temperature
falls to 55°C.
LED: Two colors blinking alternately
(green ➝ orange) every 0.5 seconds
Online (automatic
dispenser printing or
dispenser operation 2)
Manual dispensing mode
1 This is not an error.
2 Press the PRINT button to print one label.
1 Automatically cleared when the designated
number of labels are printed.
12
Troubleshooting
LED: ON (red)
1 Clear by pressing a button, receiving data,
or opening/closing the main cover.
* : Contact your nearest service center or retail store.
30
31
■ When printing fails (automatic printing)
13. Daily Care
In direct sunlight or under illumination, the internal sensors may mis-operate (assuming
a label is present in the dispenser unit), and prevent printing. In such malfunction, either
shield the dispenser unit from harsh light, or operate using one of the following
methods.
Be sure to turn the power off and remove the battery pack before performing the
following operations.
1 Operation using manual printing
■ Caring for the thermal head
Switch to manual printing by specifying the dispenser operation mode.
(See P. 43)
1
2 Operate using operation 2 for the dispenser operation
When in dispense mode printing, first
slide the dispenser unit to the
continuous printing mode position. (See
P. 21)
Using the printer setup tool, switch the dispenser operation to operation 2.
When operation 2 is set for the dispenser operation, if harsh light is preventing
printing, print using the following procedure.
12
Slide the cover release lever to
open the cover.
13
Daily Care
Troubleshooting
Press the PRINT button to switch to manual printing, and print one label. When printing
multiple labels, operate with manual printing until the designated number of labels are
printed.
While operating in manual printing mode, the STATUS LED alternates between lighting
green and orange (every 0.5 seconds).
2
Wipe off any smudges with a
cloth dipped in alcohol.
* Do not use thinner, benzene, or
kerosene.
Print condition
Countermeasures
Cause
Smudged
1 The head is dirty.
2 The rollers are dirty.
1 Clean the head (See P. 33).
2 Clean the platen (See P. 34).
Vertical stripes
1 The head is dirty.
2 The head is defective.
1 Clean the head (See P. 33).
2 Replace the head.*
1 The label guide position
is incorrect.
2 The rollers are dirty.
1 Reset the label (See P. 17).
2 Clean the platen (See P. 34).
1 The RS-232C/USB
cable connection is
poor.
2 Infrared communication
error.
3 Bluetooth/wireless LAN
communication error.
4 The DIP switch settings
are incorrect.
5 The head is defective.
1 Check the RS-232C/USB cable
connections (See P. 24 and 25).
2 The distance between the PC and the
printer should be within 15-20 cm. In
addition, check that the PC is within a
30° area vertically and horizontally (cone
shape) from the center of the printer
infrared communication sensor (See P. 26).
3 Check all settings.
4 Check the DIP switch settings
(See P. 48).
5 Replace the head.*
Characters
printed diagonally
Blank
(not printed)
Dispenser roller
* : Contact your nearest service center or retail store.
32
33
■ Caring for the platen/
dispenser roller/paper sensor
1
14. Reference
Included Items
Slide the cover release lever to
open the main cover.
• Shoulder belt
This belt allows you to carry the printer on your
shoulder.
When in dispense mode printing, first
slide the dispenser unit to the
continuous printing mode position. (See
P. 21)
2
13
Wipe off any smudges with a
cloth dipped in alcohol.
Paper sensor
Platen
Thread the shoulder belt through
the belt holes on the printer, from
the outside to the inside.
2
Thread the end of the shoulder
belt through the buckle, and
adjust the length.
* Do not use thinner, benzene, or
kerosene.
14
Reference
Daily Care
1
* If the belt is not routed correctly, the
belt may detach and the printer may
drop.
Options
User options
Dispenser roller
34
• Battery pack (one pack provided with this
printer)
Having extra batteries available will
minimize work interruptions caused
by depleted batteries.
35
• Battery charger (single)
This charges a single battery pack.
• Shoulder case with rainproof cover
This is a version of the Belt case that has a rainproof
cover.
Fastening method
1 Open the cover and place the printer in with the operating parts facing up.
14
14
• AC adapter for printer
Use this to supply power from a
household power outlet (AC100V or
240V).
Connect the DC output terminal of
the AC adapter to the printer.
•
•
•
•
•
36
Be sure to use the specified adapter.
Hold the printer when connecting or disconnecting.
Be careful not to damage the cord.
Unplug for storage when not in use.
The AC adapter set provided for this printer is specific to this printer. Do not use
it for other electric equipment.
Reference
Reference
• Battery charger (quintuple)
This charges multiple battery packs
(maximum of five).
2 Place the lower side in the case
so that the printer is completely
in the case.
3 Close the cover.
37
4
Affix the rainproof cover to the Belt case with the buttons and set in place.
Rainproof cover
5
14
2
Place the lower side in the case
so that the printer is completely
in the case.
3
Close the Belt case cover.
Belt case
Attach the shoulder strap to the rainproof case.
14
Reference
Reference
4
Run a belt through the Belt case.
Shoulder strap
• Belt case
This protective case is for carrying the printer
by attaching it to your belt.
• RS-232C cable
This connects with a PC or handheld terminal.
• USB cable
This connects with a PC or handheld terminal.
Manufacturer options
Fastening method
1
38
Open the cover and place the printer in with the operating parts facing up.
• Wireless LAN interface operating panel (with LCD)
This is an operating panel with an LCD to display the wireless communication
status.
39
Normal operation mode
Operation Modes
There are two printer operation modes: continuous printing mode, and dispense
mode printing. Test printing and online printing are available in both modes.
POWER ON
POWER
Online
Continuous printing
Test printing
Prints the printer status
14
Dispenser printing
Continuous printing
PRINT
button
PRINT
button
FEED button
Offline
Continuous printing
1
AB 2345
abcCDEF 67
defg G
12
ABC 34567
abc DEFG
defg
Dispenser printing
(label paper)
123
ABC 4567
D
abc EFG
defg
Dispenser printing
(non-separated labels)
123
ABC 4567
D
abc EFG
defg
Operation status
STATUS (LED)
Starting normal printing mode
ON (orange)
Online
ON (green)
Offline
OFF
Reference
Reference
(Receives data from a PC or
handheld terminal and prints it)
14
The LED display for the normal operation mode is as follows.
Online printing
Dispenser printing
Feed paper
* When the buzzer sound mode is enabled, the buzzer sounds upon startup.
The battery life indicator remains on even when the printer is OFFLINE.
Power saving mode
1. Sleep mode:
* Use the printer setting tool to set dispense mode printing (non-separated labels).
40
With the printer online, the STATUS (LED) blinks (green) every two seconds. When
offline, the STATUS (LED) is off. The battery life indicator (LED) remains on even
when the printer is OFFLINE.
The printer enters sleep mode (standby status) when it has not been operated for five
seconds.
Normal status is resumed by pressing the PRINT button or the FEED button, by
receiving data, or by opening and closing the main cover.
41
Test printing mode (FEED button + POWER ON)
Dispense mode printing
Dispense mode printing setting
POWER ON
FEED button + POWER
Start test printing
Type
Automatic
printing setting
Operation
Prints one label after receiving data, then waits for label to
be peeled. After the label is peeled, the next label is
printed automatically.
Manual printing
setting
Prints one label after receiving data, then enters offline
status. When the PRINT button is pressed, the next label is
printed. After the specified number of labels are printed,
printing is ended, and no labels are printed when the
PRINT button is pressed.
FEED
button
14
Default
Manual
printing
setting
14
Test printing
Changing the dispense mode printing setting
FEED
button
The dispenser operation mode setting is changed by the DIP switch (DSW) settings when the
power is turned on, and by button settings. The settings are enabled upon turning the power
off.
Stop printing
1 Automatic dispenser printing setting
DSW-1,2,3,4=(OFF,OFF,OFF,ON) + cover open+ PRINT button + POWER
2 Manual dispenser printing setting
DSW-1,2,3,4=(OFF,OFF,OFF,ON) + cover open + FEED button + POWER
The LED display for the test printing mode is as follows.
Operation status
Starting test printing mode
Test printing initializing
STATUS (LED)
ON (orange)
Processing dispenser operation mode setting
(STATUS LED flashes green)
Blinking (green)
Test printing
ON (green)
Stop printing
OFF
Setting completes
(STATUS LED lights green)
* When the buzzer sound mode is enabled, the buzzer sounds upon startup.
Release the FEED button to stop the buzzer.
Note:
42
Reference
Reference
FEED
button
When the buzzer sound mode is enabled, the buzzer sounds upon startup.
Release the PRINT/FEED button to stop the buzzer.
To end the dispenser operation mode setting, confirm that the STATUS LED is on in
green, then turn the power off. After changing the dispenser operation mode setting,
be sure to restore the DSW to their original settings.
43
Head check setting mode
Online command setting mode
In the head check setting mode, a check can be performed in two checking areas: the
printing area and the barcode printing area.
The presence of the head check function and the head check range settings are set by the
DIP switch (DSW) settings when the power is turned on, by button pressing status, and by
the cover status.
Online command setting details
DIP switch settings
14
DSW-1
DSW-2
DSW-3
DSW-4
(A)
OFF
ON
OFF
ON
(B)
ON
OFF
OFF
ON
Change online command setting
The online command setting is changed by the DIP switch (DSW) settings when the power
is turned on, and by button settings. The settings are enabled upon turning the power off.
14
1 MB400 compatibility command setting
DSW-1,2,3,4=(ON,ON,ON,ON) + cover open + PRINT button + POWER
2 SBPL command setting
DSW-1,2,3,4=(ON,ON,ON,ON) + cover open + FEED button + POWER
Default
Head check
range set as
printing area
Processing setting
(STATUS LED flashes green)
Settings complete
(STATUS LED lights green)
DSW settings (A/B) + cover open + PRINT/FEED button + POWER
Setting head check function
(STATUS LED flashes green)
Setting completes
(STATUS LED lights green)
Note:
44
Default
SBPL command
setting
Reference
Reference
DSW
Button and cover status
Function
settings
(A)
PRINT button + cover open Head check range set as printing
area
FEED button + cover open Head check function set as disabled
(B)
PRINT button + cover open Head check range set as barcode
printing area only
FEED button + cover open Head check function set as disabled
Type
Operation
MB400 compatibility
Sets the online command as standard
command setting
legacy command (of the MB200/400 series).
SBPL command setting Sets the online command as an SBPL
command.
Note:
When the buzzer sound mode is enabled, the buzzer sounds upon startup.
Release the PRINT/FEED button to stop the buzzer. To check the settings for the
online command setting mode, see the test print output (See P. 23).
To end online command setting, confirm that the STATUS LED is on in green, then
turn the power off. After changing the online command setting mode, be sure to
restore the DSW to their original settings.
When the buzzer sound mode is enabled, the buzzer sounds upon startup.
Release the PRINT/FEED button to stop the buzzer. To check the settings for head
check setting mode, see the test print output (See P. 23).
To end head check setting, confirm that the STATUS LED is on in green, then turn
power off. After changing the head check setting mode, be sure to restore the DSW
to their original settings.
45
Buzzer sound mode setting
Standard/non-standard code setting mode
A buzzer can be sounded upon starting up the printer and upon errors. The buzzer is
enabled by default. This can be enabled or disabled by the initial operation and by online
command.
Standard code/non-standard code settings for control codes can be changed using the
control code setting command.
Change buzzer sound setting
Standard/non-standard specifications
Type
Standard code setting
1 Disable buzzer sound
DSW-1,2,3,4=(OFF,OFF,ON,ON) + cover open + PRINT button + POWER
2 Enable buzzer sound
DSW-1,2,3,4=(OFF,OFF,ON,ON) + cover open + FEED button + POWER
Operation
The following control codes are set as
standard codes.
Control code
Binary
STX
ETX
ESC
ENQ
CAN
NULL
02H
03H
1BH
05H
18H
00H
14
Non-standard code
setting
The following control codes are set as
non-standard codes.
Control code
Binary
STX
ETX
ESC
ENQ
CAN
NULL
7BH({)
7DH())
5EH(^)
40H(@)
21H(!)
7EH(~)
Setting completes
(STATUS LED lights green)
Note:
When the buzzer sound mode is enabled, the buzzer sounds upon startup.
Release the PRINT/FEED button to stop the buzzer. To check the settings for the
buzzer sound setting mode, see the test print output (See P. 23).
To end buzzer sound setting, confirm that the STATUS LED is on in green, then turn
the power off. After changing the buzzer sound setting mode, be sure to restore the
DSW to their original settings.
14
Reference
Reference
Processing setting
(STATUS LED flashes green)
Default
Standard code
setting
* Non-standard codes can be changed using
the user download setting command.
Change standard/non-standard code setting
The standard code/non-standard code setting is changed by the DIP switch (DSW) settings
when the power is turned on, and by button settings. The settings are enabled upon turning
the power off.
1 Non-standard code setting
DSW-1,2,3,4=(ON,ON,OFF,ON) + cover open + PRINT button + POWER
2 Standard code setting
DSW-1,2,3,4=(ON,ON,OFF,ON) + cover open + FEED button + POWER
Processing setting
(STATUS LED flashes green)
Setting completes
(STATUS LED lights green)
Note:
46
When the buzzer sound mode is enabled, the buzzer sounds upon startup. Release
the PRINT/FEED button to stop the buzzer.
To check the settings for the standard code/non-standard code setting mode, see
the test print output (See P. 23).
To end standard code/non-standard code setting, confirm that the STATUS LED is
on in green, then turn power off. After changing the standard code/non-standard
code setting mode, be sure to restore the DSW to their original settings.
47
• DIP switch setting items
DIP Switch
DIP switch
• Setting DIP switch
1
2
3
14
Button
PRINT FEED
Startup mode
2
3
OFF
OFF
OFF
OFF CLOSE
OFF
CLOSE
OFF
ON
OFF
OFF
ON
ON CLOSE
OFF
OFF
OPEN
ON
OFF
–
Buzzer sound disabled
OPEN
OFF
ON
–
Buzzer sound enabled
OPEN
ON
OFF
–
Automatic dispenser printing setting
OPEN
OFF
ON
–
Manual dispenser printing setting
OFF CLOSE
OFF
OFF
4
Turn the power OFF.
Open the DIP switch cover.
Use a pointed object, such as the
tip of a ballpoint pen, to change
the switch position.
Cover
1
OFF
OFF
OFF
ON
OFF
OFF
ON
OFF
Interface
RS-232C
–
RS-232C
Bluetooth
Content
Normal printing mode
User test printing mode
HEX dump mode
Normal printing mode
14
Wireless LAN
Reference
Reference
1 2 3 4
interface
interface
ON
OFF
OFF
ON
ON
OFF
ON
CLOSE
OFF
ON
–
User test printing mode
OPEN
ON
OFF
–
Head check (printing area) setting
OPEN
OFF
ON
–
Head check disabled
ON CLOSE
OFF
OFF
ON
Bluetooth
HEX dump mode
interface
Wireless LAN
interface
ON
OFF
OFF
OPEN
ON
OFF
–
CRC check enabled
OPEN
OFF
ON
–
CRC check disabled
OFF CLOSE
OFF
OFF
Infrared
Normal startup mode
interface
ON
OFF
ON
CLOSE
OFF
ON
–
ON CLOSE
OFF
OFF
Infrared
Test printing mode
HEX dump mode
interface
ON
OFF
OFF
OPEN
ON
OFF
–
OPEN
ON
OFF
–
OFF CLOSE
OFF
OFF
ON
Head check
(Barcode printing area) setting
ON
ON
OFF
Head check disabled
Normal operation
USB
interface
ON
ON
ON
CLOSE
OFF
ON
ON CLOSE
OFF
OFF
–
Test printing mode
HEX dump mode
USB
interface
Online command setting
OPEN
ON
OFF
–
OPEN
OFF
ON
–
OPEN
ON
OFF
–
Non-standard code setting
OPEN
OFF
ON
–
Standard code setting
(compatible with MB400)
Online command setting
(SBPL command)
ON
48
ON
OFF
ON
49
Item
Basic Specifications of MB400i/MB410i
Item
MB400i
Printing method
Thermal printing
Head density
8 dots/mm (203 dpi)
Maximum effective printing area
104 mm (width) × 297 mm (pitch)
MB410i
Character rotation
0°, 90°, 180°, 270°
Fonts
Kanji 16 × 16, 22 × 22, 24 × 24 square Gothic (JIS level-1 and level-2 set),
SATO standard fonts: ×20, ×21, ×22, ×23, ×24, OCR-A, OCR-B, POP fonts
12 dots/mm (305 dpi)
printing). Differs depending on printing rate and usage environment.
Mark-down fonts
JAN/EAN8, JAN/EAN13, UPC-E/UPC-A, NW-7, CODE39, CODE93, CODE128,
INTERLEAVED 2 of 5, customer barcode, RSS-14
Barcode
Printing speed can be changed using the printing speed setting command.
14
Dimensions
170 mm (width) × 76 mm (depth) × 134 mm (height) (excluding protruded parts)
Weight
750 g or less (Standard specifications; including the battery pack)
Power source (battery)
Pack type (lithium ion) 1700 mAh can continuously print four rolls of thermal labels
(equivalent to 50 m) when fully charged (however, at a printing rate of 16% or less).
Always use genuine SATO labels.
Paper thickness
0.064 mm to 0.190 mm
Paper shape
Roll media: Face-out winding
Maximum outer diameter: φ 58 mm
Label size (backing liner
Standard
and eye-mark pitch)
Dispenser
2-D code
POWER button, PRINT button, FEED button
Display
STATUS LED: 1 (lights in three colors: green, red, and orange)
Battery remaining power display LED : 3 (lights in two colors: green and red)
Buzzer
Printer status information buzzer
Safety or Noise standard
FCC15B, EN55022, EN55024, EN61000-3-2, EN61000-3-3, GB4943,
GB9254, GB17625.1
Protective circuit
Dispenser printing (Paper sensor enabled)
* Excludes when communication cable is connected.
Environment conditions
(including battery pack)
Enters sleep mode after five seconds of non-activity (button press, data
function
reception or cover operation). Automatically powers off after five minutes of
Humidity : 20 to 80% Non-condensing
: -25 to 60°C
Humidity : 20 to 80% Non-condensing
Label printing can be changed using the printer command <PG>.
Low power consumption
Operating ambient temperature : -15 to 50°C (for wireless LAN: 0 to 50°C)
Storage ambient temperature
Non-separated printing (Paper sensor enabled)
Head check/battery check/paper out/cover open/test printing
Meets IPX3 JIS C0920-2003
When using waterproof case (option)
Journal printing (Paper sensor disabled)
Self-diagnosis function
Overcharging prevention, over-discharging prevention, head overheating
protection function, low battery detection
Water resistance
Width 53 to 107 mm
Continuous printing (Paper sensor enabled)
14
MAXI code, composite symbols
Pitch: 28 to 182 mm
Label printing
PDF417, QR code (includes micro QR), Data matrix code (ECC200),
Switch
Width 50 to 111 mm (53 to 114 mm)
Pitch: 25 to 182 mm (28 to 185 mm)
Non-separated
Parallel barcode: thin bar width 2 dots or more
Serial barcode: thin bar width 3 dots or more
Width 50 to 111 mm (53 to 114 mm)
Pitch: 25 to 297 mm (28 to 300 mm)
* However, barcodes are to be used at:
Reference
Reference
Paper
MB410i
1 to 6 times
Maximum 103 mm/sec. (printing speed is 75 mm/sec. during dispenser
Printing speed
MB400i
Character magnification
Excludes paper environment
Options
Battery pack, AC adapter, battery charger (single), waterproof case, belt
case, RS-232C cable, USB cable
continued non-activity. Note: The default setting for the Bluetooth or the
wireless LAN models is to disable automatic power-off.
The automatic power-off time can be changed using the <PG> printer
operation command. For command details, see the programming guide.
Interface
• RS-232C
Mini DIN (specified)
• USB
mini B type
• Optical coupling
Infrared communication (compliant with IrDA Standard Ver 1.2)
• Bluetooth option
Bluetooth Specification Ver1.1 Class2
• Wireless LAN option
Wireless LAN interface (IEEE 802.11b/g)
TCP/IP (FTP, LPR, SOCKET)
Paper sensor
50
Reflective sensor (I-mark), transmission type (gap)
51
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