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Signal Booster
AF
T
Installation
Guide
DR
AG Pro 75™
Smart Technology™
In-Building
Wireless 800/1900
Signal Booster
Contents:
RO
U
GH
Before Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Antenna Options & Accessories . . . . . . . . . . . . . . . . . . . . 1
Easy Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Powering Up a Wilson Signal Booster. . . . . . . . . . . . . . . . 3
Understanding the Signal Booster Lights . . . . . . . . . . . . . 4
Warnings and Recommendations. . . . . . . . . . . . . . . . . . . 5
Reasons for Weak Cellular Signals. . . . . . . . . . . . . . . . . . 5
Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Signal Booster Specifications . . . . . . . . . . . . . . Back Cover
Note: This manual contains important safety and operating information.
Please read and follow the instructions in this manual. Failure to do
so could be hazardous and result in damage to your signal booster.
Wilson
®
Electronics, Inc.
Installation Instructions for the Following Wilson Signal Booster:
AG Pro 75™ Smart Technology™ In-Building Wireless 800/1900 Signal Booster
Model # 271265
FCC ID: PWO271265 IC: 4726A-271265
The term “IC” before the radio certification number only signifies that Industry Canada
technical specifications were met.
Before Getting Started
This guide will help you properly install your Wilson’s Electronics AG Pro 75™ Signal
Booster. It is important to read through all of the installation steps for your particular
application prior to installing any equipment. Read through the instructions, visualize
where all the equipment will need to be installed and do a soft installation before mounting
any equipment. Call our free U.S. based technical support with any questions at: 866-294-1660.
Inside this Package
AG Pro 75™
Signal Booster
AC/DC Plug-in
Power Supply
Outdoor Antenna Options
To purchase these call Wilson Electronic’s sales department at: 800-204-4104
1900 MHz Yagi PCS
Antenna (301124)
800 MHz Yagi Cellular
Antenna (301129)
Wide Band Directional Antenna
700 MHz - 2700 MHz (304411)
Indoor Antenna Options & Accessories
To purchase these call Wilson Electronic’s sales department at: 800-204-4104
Dual-Band Panel Antenna
700-2500MHz (301155)
1
Lightning Surge
Protector (859902)
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Easy Installation
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660.
1.
2.
3.
4.
5.
6.
7.
Select a location to install the signal booster that is away from excessive heat, direct
sunlight, moisture and has proper ventilation. Do not place the signal booster in an
air-tight enclosure.
Select a location on the roof of the building to install the outside antenna. Use a cell phone
in test mode to find the strongest signal from the cell tower. Visit www.wilsonelectronics.com
to find test mode function for your particular cell phone.
Select a location for the inside antenna, preferably in the center of where the signal
needs to be amplified. Separation distance between inside and outside antennas must
be a minimum of 50 feet.
Run the outside antenna cable to the signal booster and attach it to the connector
labeled “outside antenna” on the signal booster. Run the inside antenna cable to the
signal booster and attach it to the connector labeled “inside antenna” on the signal
booster. Note: Be careful when plugging the connector in so as not to bend the center
pins on the connectors.
Verify that both the outside antenna and the inside antenna are connected and check
that all connections are tight, before powering up the signal booster. Lightning surge
protection is recommended for all in-building installations.
AG Pro 75™ Signal Booster has been packaged with the gain control knobs adjusted
to the highest gain position. If one or both of the lights are blinking red please refer to
page 4.
Warning: Connecting the signal booster directly to a cell phone with use of an adapter
will damage the cell phone.
Outside Antenna
Minimum separation
distance 50 feet
Inside Antenna
Lightning
Surge Protector
Signal
booster
Power
Supply
Typical Installation
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
2
Powering up a Wilson Electronics Signal Booster
1. To verify proper installation of the signal booster and antennas, make sure that the
distance between the inside and outside antennas is a minimum of 50 feet.
2. Never point the front of a directional antenna toward the other, inside or outside, antenna.
See Figure 1 below.
3. Ensure that both the outside antenna coax cable and the inside antenna coax cable are
connected to the signal booster and the connections are tight before powering up the
signal booster.
4. Plug the 6-volt power supply into the signal booster input marked “6V DC” (carefully, to
avoid damaging the center pin) and then into a wall outlet.
5. If the signal booster has a red light, or a blinking red light, please see page 4.
6. If you know that only one frequency band (800 or 1900) is available in your coverage area
(or going to be used), reduce the gain control on the frequency band that is NOT in use to
the minimum. This will reduce the power consumption of the signal booster.
7. Using multiple boosters in one installation could cause degraded cell tower operation.
8. Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660, or
email at [email protected] Technical Support hours are 7 am until 6 pm MST.
Figure 1
INCORRECT INSTALLATION
Never point antennas toward each other
Outdoor
Antenna
Panel
Antenna
Signal booster
3
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
Understanding the Signal Booster Lights and Troubleshooting
During installation mode the signal booster is resetting itself very quickly to aid the installer.
The Signal Booster is equipped with two indicator lights, one for the 800 MHz band and
the other for the 1900 MHz band. For the first 15 minutes that the booster is plugged in, it
is programed for a test and alignment period. During this time, both lights will do one of the
following 3 things:
1. Blinking Green
If the signal booster is blinking green, the signal booster is operating properly. If you are
happy with the coverage area in your building, then you are done.
2. Blinking Red
The signal booster is experiencing receiver overload, see troubleshooting tips below.
3. Solid Red
The signal booster has shut down to prevent an oscillation, see troubleshooting tips below.
If after the initial 15 minutes you are not done with the installation, the signal booster can be
reset and enter installation mode again by disconnecting and reconnecting the power supply
from the booster.
Troubleshooting Tips
Green
The indicator lights on the signal booster will be a solid green when the unit is powered up
and working properly. (After the 15 minute installation period).
Blinking Red Light
The signal booster has protection shut off circuits to prevent the disruption of cell towers.
If one or both lights are blinking red, this indicates that the signal from a cell tower is
overloading the booster and the booster has shut down on that frequency.
Reposition the outside antenna away from the cell tower, or turn the gain control knob counter
clockwise to reduce the gain until the light turns green.
If the red light is still blinking with the gain control adjusted all the way counter clockwise,
contact Wilson Electronics Technical Support Team for assistance: 866-294-1660.
Solid RED
If the signal booster indicator light is a solid red, this indicates the booster has shut down on
the frequency indicated to prevent an oscillation. First, make sure that all the connections
are tight. Then move the inside and outside antennas farther apart or reduce the gain of the
booster by rotating the gain control, corresponding to the red light, counter clockwise until the
light turns green.
When you are turning down the gain, you are reducing the inside coverage area. If after
turning down the gain, your coverage area is too small, and you want it larger, then move the
inside and outside antennas farther apart until the gain can be raised.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
4
Warnings and Recommendations
Warning:
The Directional antenna must always be located so the back or side
points to the inside antenna. Never point the front of the Directional
antenna toward the inside antenna – this is to prevent oscillation.
Warning:
Connecting the signal booster directly to the cell phone with use of an
adapter will damage the cell phone.
Warning:
Connect both the outside and inside antenna cables to the signal booster
before powering up the signal booster.
Warning:
Use only the power supply provided in this package. Use of a non-Wilson
Electronics product may damage your equipment.
Warning:
RF Safety: FCC regulations require that any fixed outside antenna used
with this signal booster may not have gain (less cable loss) that exceeds
15 dBi and must be located at least 30 inches from all people. Inside
antennas must not exceed 7 dBi gain (less cable loss) in the 800 MHz
band or 10 dBi gain (less cable loss) in the 1900 MHz band and must be
located at least 8 inches from all people.
Warning:
Verify that both the outside antenna and the inside antenna are
connected to the signal booster before powering up the signal booster.
Note: Lightning surge protection is recommended for all in-building installations.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration of not being able
to connect to or maintain a strong cellular signal. When this occurs, it is generally due to
one of two reasons:
1. Location of the Nearest Cell Tower – Cell towers are situated to provide broad
coverage; however, there are many areas in which signal strength may be reduced by
placement of the towers themselves or local government restrictions on the height.
Rural areas generally have fewer cell towers than urban regions.
2. Natural and Man-Made Obstructions – Signal strength can also be negatively affected
by trees, hills, weather, buildings and other obstructions. You may be relatively close
to a cell tower but still unable to make a call. This often occurs in homes, offices and
other buildings in which stucco, concrete or metal walls may block the signal.
Your booster works with two antennas. The inside antenna communicates with your cell
phone and the outside antenna communicates with the cell tower.
The outside antenna receives the outside signal and sends it through the coax cable
to the booster, where it is amplified and transmitted through the inside antenna into the
room. When the inside antenna picks up a signal from your cell phone, the signal booster
amplifies that signal and transmits it through the cable to the outside antenna and back to
the cell tower. Note: The booster will only boost if a signal is available.
5
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
30-Day Money-Back Guarantee
All Wilson Electronics products are protected by Wilson Electronics 30-day
money-back guarantee. If for any reason the performance of any product is not
acceptable, simply return the product directly to the reseller with a dated proof of
purchase.
1-Year Warranty
Wilson Electronics Signal Boosters are warranted for one (1) year against defects
in workmanship and/or materials. Warranty cases may be resolved by returning
the product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the consumer’s
expense, with a dated proof of purchase and a Returned Material Authorization
(RMA) number supplied by Wilson Electronics. Wilson Electronics shall, at its
option, either repair or replace the product. Wilson Electronics will pay for delivery
of the repaired or replaced product back to the original consumer if located within
the continental U.S.
This warranty does not apply to any signal booster determined by Wilson
Electronics to have been subjected to misuse, abuse, neglect, or mishandling that
alters or damages physical or electronic properties.
RMA numbers may be obtained by phoning Technical Support at 866-294-1660.
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) this device must accept any interference, including interference that
may cause undesired operation of this device.
Disclaimer: The information provided by Wilson Electronics, Inc. is believed to
be complete and accurate. However, no responsibility is assumed by Wilson
Electronics, Inc. for any business or personal losses arising from its use, or for
any infringements of patents or other rights of third parties that may result from
its use.
Copyright © 2010 Wilson Electronics, Inc. All rights reserved.
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected] Hours: 7 am to 6 pm MST.
6
AG Pro75™ Specifications
IC: 4726A-271265
FCC ID: PWO271265
Dual-Band Wireless
800/1900 MHz Specifications
Model Number
271265
Antenna connectors
N-Female
Antenna impedance
50 ohms
Dimensions
5.7 x 4.2 x 1.5 inch (14.0 x 10.8 x 3.9 cm)
Weight
1.27 lbs (0.544 kg)
Frequency
1
824-894 MHz / 1850-1990 MHz
Passband Gain (nominal)
800 MHz * 1900 MHz
2
20 dB Bandwidth (nominal)
Downlink
800 MHz
45 MHz
1900 MHz
88 MHz
Power Output
4
800 MHz
1900 MHz
Power output for single cell phone (uplink)
30.8 dBm
30.5 dBm
Power output for single received channel (downlink)
26.0 dBm
25.2 dBm
Power output for multiple transmitted channels (uplink)
The maximum power is reduced
by the number of channels:
4
70 dB Typical, 75 dB Maximum
Maximum Power
Number of channels
800 MHz
1900 MHz
2
24.0 dBm
21.3 dBm
3
20.5 dBm
17.8 dBm
4
18.0 dBm
15.3 dBm
5
16.0 dBm
13.3 dBm
6
14.5 dBm
11.8 dBm
Power output for multiple received channels (downlink)
The maximum power is reduced
by the number of channels:
Noise Figure (typical downlink/uplink)
Isolation
Maximum Power
Number of channels
800 MHz
1900 MHz
2
24.8 dBm
23.7 dBm
3
21.3 dBm
20.2 dBm
4
18.8 dBm
17.7 dBm
5
16.8 dBm
15.7 dBm
6
15.3 dBm
14.2 dBm
3.5 dB nominal / 6 dB nominal
> 90 dB
Power Requirements
110-240 V AC, 50-60 Hz, 8 W
Notes:
1. Nominal gain is the maximum gain at any frequency in the passband.
2. Nominal bandwidth is the difference between two frequencies that are adjacent to the passband where the amplification is 20 dB lower than the passband
amplification. One of the frequencies is lower than the passband and the other is higher.
3. The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating
would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to
be by means of input power or gain reduction and not by an attenuator at the output of the device.
4. The maximum power for 2 or more simultaneous signals will be reduced by 6 dB every time the number of signals is doubled.
3301 East Deseret Drive, St. George UT 84790
For additional Technical Support visit www.wilsonelectronics.com
or email at: [email protected]
Phone: 866-294-1660 Local: 435-673-5021 Fax: 435-656-2432
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