19k0810
IBM® Netfinity® 7100
IBM
User’s Reference
SC19-K081-10
IBM® Netfinity® 7100
IBM
User’s Reference
SC19-K081-10
NOTE
Before using this information and the product it supports, be sure to read the general information in
“Appendix B. Product warranties and notices,” on page 167.
First Edition (March 2000)
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2000. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1.Introducing the IBM Netfinity
7100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Server specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices used in this book . . . . . . . . . . . . . . . . . . . . . . . . . .
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reliability, availability, and serviceability . . . . . . . . . . . .
Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information LED panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
3
3
4
5
7
Chapter 2.Arranging your workspace . . . . 9
Comfort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Air circulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical outlets and cable lengths . . . . . . . . . . . . . . 10
Chapter 3.Configuring your server . . . . . 11
Using the Configuration/Setup Utility program . . . . . 11
Starting the Configuration/Setup Utility program 11
Choices available from the Configuration/Setup main
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . 15
Administrator password . . . . . . . . . . . . . . . . . . . . 16
Using the SCSISelect utility program . . . . . . . . . . . . . . . 17
Starting the SCSISelect utility program . . . . . . . . . . 17
Choices available from the SCSISelect menu . . . . . 18
Chapter 4.Using the ServerGuide CDs . . 21
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setup and Configuration overview . . . . . . . . . . . . . . . . 23
System Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Network operating system (NOS) installation overview .
24
Setting up multiple servers . . . . . . . . . . . . . . . . . . . . . . . 24
Installing your NOS without ServerGuide . . . . . . . . . . 24
Additional programs included with ServerGuide . . . . 25
NOS updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . 25
Error symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 5.Using Netfinity Manager . . . . . 27
Managing your IBM Netfinity server with Netfinity
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Netfinity Manager documentation . . . . . . . . . . . . . . . . . 28
Netfinity Manager system requirements . . . . . . . . . . . . 28
Netfinity Manager for OS/2 system requirements . 28
Netfinity Manager for Windows 95 and Windows 98
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Netfinity Manager for Windows NT system
requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Starting the Netfinity Manager installation program . 30
Netfinity Manager database support . . . . . . . . . . . . . . . 36
DB2 database support . . . . . . . . . . . . . . . . . . . . . . . . . 37
System requirements . . . . . . . . . . . . . . . . . . . . . . . 37
Installing and configuring the database . . . . . . . 37
Activating the database . . . . . . . . . . . . . . . . . . . . . 38
iii
Granting and revoking database privileges . . . . 38
Deleting the database . . . . . . . . . . . . . . . . . . . . . . . 40
Lotus Notes database support . . . . . . . . . . . . . . . . . . 41
System requirements . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the database . . . . . . . . . . . . . . . . . . . . . . 41
Browsing the Netfinity Manager Lotus Notes
database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
ODBC database support . . . . . . . . . . . . . . . . . . . . . . . 42
System requirements . . . . . . . . . . . . . . . . . . . . . . . 42
ODBC database configuration . . . . . . . . . . . . . . . 43
Creating the Netfinity Manager tables . . . . . . . . 44
Supported and certified databases . . . . . . . . . . . . 45
Starting Netfinity Manager . . . . . . . . . . . . . . . . . . . . . . . 46
Netfinity Manager Service Manager . . . . . . . . . . . . . 47
Netfinity Manager service descriptions . . . . . . . . . . 48
Advanced System Management . . . . . . . . . . . . . . 49
Alert Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Alert on LAN configuration . . . . . . . . . . . . . . . . . 49
Capacity Management . . . . . . . . . . . . . . . . . . . . . . 49
Cluster Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Critical File Monitor . . . . . . . . . . . . . . . . . . . . . . . . 49
DMI Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ECC Memory Setup . . . . . . . . . . . . . . . . . . . . . . . . 50
Event Scheduler. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
File Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power-On Error Detect. . . . . . . . . . . . . . . . . . . . . . 50
Predictive Failure Analysis . . . . . . . . . . . . . . . . . . 50
Process Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
RAID Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Remote System Manager . . . . . . . . . . . . . . . . . . . . 51
Remote Workstation Control. . . . . . . . . . . . . . . . . 51
Screen View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Security Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Serial Connection Control . . . . . . . . . . . . . . . . . . . 51
Service Configuration Manager . . . . . . . . . . . . . . 51
Software Inventory . . . . . . . . . . . . . . . . . . . . . . . . . 52
System Diagnostics Manager . . . . . . . . . . . . . . . . 52
System Information Tool . . . . . . . . . . . . . . . . . . . . 52
System Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
System Partition Access . . . . . . . . . . . . . . . . . . . . . 52
System Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Update Connector Manager . . . . . . . . . . . . . . . . . 52
Web Manager Configuration. . . . . . . . . . . . . . . . . 53
Delaying Netfinity Manager startup on OS/2 systems
53
Getting more information about Netfinity Manager . . 53
Installation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Automated installation . . . . . . . . . . . . . . . . . . . . . . . . 54
Customized installation . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 6.Installing options . . . . . . . . . . . 59
Major components of the Netfinity 7100 . . . . . . . . . . . .
Component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O board component locations. . . . . . . . . . . . . . . . .
Processor board component locations. . . . . . . . . . . .
Processor board LEDs . . . . . . . . . . . . . . . . . . . . . .
Processor board connectors . . . . . . . . . . . . . . . . . .
Processor board jumpers . . . . . . . . . . . . . . . . . . . .
Memory board component locations . . . . . . . . . . . .
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System reliability considerations . . . . . . . . . . . . . . . .
59
61
61
62
62
63
64
65
66
66
Working inside the server with the power on . . . . . 66
Handling static-sensitive devices . . . . . . . . . . . . . . . 67
Safety information statements . . . . . . . . . . . . . . . . . . 67
Removing the server top cover, front door, and mediabay bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Removing the top cover . . . . . . . . . . . . . . . . . . . . . . . 69
Removing the server front door and the media-bay
bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . 71
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . 72
Cabling example for the ServeRAID adapter. . . 73
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . 75
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Installing a hot-swap hard disk drive . . . . . . . . . . . . 78
Installing a 5.25-inch removable-media drive . . . . . 79
Installing memory-module kits. . . . . . . . . . . . . . . . . . . . 81
Installing a microprocessor kit . . . . . . . . . . . . . . . . . . . . 84
Installing a hot-swap power supply. . . . . . . . . . . . . . . . 89
Replacing a hot-swap fan. . . . . . . . . . . . . . . . . . . . . . . . . 91
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . 92
Installing the server front door and media-bay bezel .
92
Installing the top cover . . . . . . . . . . . . . . . . . . . . . . . . 93
Reconfiguring the server. . . . . . . . . . . . . . . . . . . . . . . 94
Connecting external options . . . . . . . . . . . . . . . . . . . . . . 94
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Parallel port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Viewing or changing the parallel-port assignments
95
Parallel port connector. . . . . . . . . . . . . . . . . . . . . . 96
Video port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Auxiliary-device (pointing device) port . . . . . . . . . . 98
Ultra2 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
SCSI cabling requirements . . . . . . . . . . . . . . . . . . 98
Setting SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
SCSI connector pin-number assignments . . . . . . 99
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Viewing or changing the serial-port assignments . .
101
Serial-port connectors . . . . . . . . . . . . . . . . . . . . . 101
Universal Serial Bus ports. . . . . . . . . . . . . . . . . . . . . 101
USB cables and hubs . . . . . . . . . . . . . . . . . . . . . . 102
USB-port connectors. . . . . . . . . . . . . . . . . . . . . . . 102
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring the Ethernet controller. . . . . . . . . . 102
Failover for redundant Ethernet. . . . . . . . . . . . . 103
Ethernet port connector . . . . . . . . . . . . . . . . . . . . 104
Advanced System Management ports . . . . . . . . . . 104
Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Installing the server in a rack. . . . . . . . . . . . . . . . . . . . . 106
Chapter 7.Solving problems . . . . . . . . . . 107
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . 107
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
POST beep code descriptions . . . . . . . . . . . . . . . . . . 109
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . 112
Event/error logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Small computer system interface messages . . . . . . . . 121
Diagnostic programs and error messages . . . . . . . . . . 122
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Starting the diagnostic programs . . . . . . . . . . . . . . 123
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Diagnostic error message tables . . . . . . . . . . . . . . . 124
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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IBM Netfinity 7100 User’s Reference
Identifying problems using status LEDs . . . . . . . . . . . 132
Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Diagnostic panel LEDs . . . . . . . . . . . . . . . . . . . . . 134
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . 135
Noncritical light path diagnostics . . . . . . . . . . . . . . 138
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Troubleshooting the Ethernet controller . . . . . . . . . 143
Network connection problems . . . . . . . . . . . . . . 143
Ethernet controller troubleshooting chart . . . . . 144
Ethernet controller messages . . . . . . . . . . . . . . . . . . 146
Novell NetWare or IntraNetWare server ODI driver
messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
NDIS 4.0 (Windows NT) driver messages. . . . . 148
UNIX messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Getting help, service, and information. . . . . . . . . . . . . 152
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Before you call for service . . . . . . . . . . . . . . . . . . . . . 154
Getting customer support and service . . . . . . . . . . 154
Using the World Wide Web . . . . . . . . . . . . . . . . . 154
Using electronic support services. . . . . . . . . . . . 155
Getting information by fax . . . . . . . . . . . . . . . . . 155
Getting help online . . . . . . . . . . . . . . . . . . . . . . . . 155
Getting help by telephone . . . . . . . . . . . . . . . . . . 156
Getting help around the world . . . . . . . . . . . . . . 157
Purchasing additional services. . . . . . . . . . . . . . . . . 157
Enhanced PC support line . . . . . . . . . . . . . . . . . . 157
900-number operating system and hardware
support line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Network and server support line . . . . . . . . . . . . 158
Ordering support line services . . . . . . . . . . . . . . 158
Warranty and repair services . . . . . . . . . . . . . . . 158
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . 159
Appendix A. Installing the server in a rack .
161
Appendix B. Product warranties and
notices . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
IBM Statement of Limited Warranty for United States,
Puerto Rico, and Canada (Part 1 - General Terms) 167
IBM Statement of Warranty Worldwide except
Canada, Puerto Rico, Turkey, United States (Part 1 –
General Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Part 2 - Worldwide Country-Unique Terms . . . . . . 172
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Year 2000 readiness and instructions. . . . . . . . . . . . 177
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . 178
Federal Communications Commission (FCC)
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Industry Canada Class A emission compliance
statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Australia and New Zealand Class A statement. . . 179
United Kingdom telecommunications safety
requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
European community directive conformance
statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Taiwan electrical emission statement . . . . . . . . . . . 180
Japanese Voluntary Control Council for Interference
(VCCI) statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Contents
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IBM Netfinity 7100 User’s Reference
Safety
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni
sulla sicurezza.
© Copyright IBM Corp. 2000
vii
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
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IBM® Netfinity® 7100 User’s Reference
Statement 1
Danger
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical outlet.
•
Connect to properly wired outlets any equipment that will be attached to
this product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless instructed
otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from
outlet.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
3. Remove signal cables from
connectors.
4. Remove all cables from devices.
ix
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not
view directly with optical instruments, and avoid direct exposure to the beam.
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IBM® Netfinity® 7100 User’s Reference
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
xi
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off
the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
2
1
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IBM® Netfinity® 7100 User’s Reference
Chapter 1. Introducing the IBM Netfinity 7100
Your IBM® Netfinity® 7100 server is a high-performance server with the capability of
microprocessor upgrade to a symmetric multiprocessing (SMP) server. It is ideally
suited for networking environments that require superior microprocessor
performance, efficient memory management, flexibility, and large amounts of reliable
data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations during the design of your server. These design features make it
possible for you to customize the system hardware to meet your needs today, while
providing flexible expansion capabilities for the future.
Your Netfinity 7100 server comes with a three-year limited warranty and 90-Day IBM
Start Up Support. If you have access to the World Wide Web, you can obtain up-todate information about your server model and other IBM server products at the
following World Wide Web address:
http://www.ibm.com/pc/us/netfinity/
© Copyright IBM Corp. 2000
1
Server specifications
The following table provides a summary of the features and specifications for your
Netfinity 7100 server.
Microprocessor:
Size (Rack Model) (8U)
Environment:
•
Intel® Pentium®III
Xeon™
•
Height: 356 mm (14 in.)
•
•
Depth: 650 mm (25.6 in.)
•
32 KB of level-1 cache
•
Width: 440 mm (17.3 in.)
•
512 K of level-2 cache
(min)
•
Weight: 34.4 kg (76 lb.) to 61
kg (134 lb.) depending upon
configuration
•
Expandable to four
microprocessors
•
Height: 356 mm (14 in.)
•
Maximum: 16 GB
•
Depth: 700 mm (27.6 in.)
•
Type: ECC, SDRAM,
Registered DIMMs
•
Width: 483 mm (19 in.)
•
Weight: 39 kg (86 lb.) to 55
kg (121 lb.) depending upon
configuration
•
Slots: 4-way interleaved,
16 slots
Drives standard:
Integrated functions:
•
Diskette: 1.44 MB
•
•
CD-ROM: 40X IDE
Expansion bays:
•
•
Hot-swap: 10 slim-high
or 7 half-high
Netfinity Advanced System
Management processor
•
Dual channel Ultra2 (LVD)
SCSI controller (one internal
port and one external port)
•
One 10BASE-T/100BASETX AMD Ethernet controller
Non-hot-swap: Two 5.25inch
•
— Server on: 10º to 32º C
(50º to 89.6º F). Altitude:
914 m (3000 ft.) to 2133
m (7000 ft.)
Two serial ports
— Server off: 10º to 43º C
(50º to 110º F).
Maximum altitude: 2133
m (7000 ft.)
•
Humidity:
— Server on: 8% to 80%
— Server off: 8% to 80%
Heat output:
Approximate heat output in
British Thermal Units (BTU) per
hour
•
Minimum configuration:
1023.9 BTU (0.3 kilowatts
per hour)
•
Maximum configuration:
2764.6 BTU (0.81 kilowatts
per hour)
PCI expansion slots:
•
One parallel port
•
Four 33 MHz/64-bit
•
•
Two 66 MHz/64-bit
Two universal serial bus
ports
Electrical input:
•
Keyboard port
•
Hot-swap power supplies:
•
Mouse port
Sine-wave input (50-60 Hz)
required
250 Watts (115-230 Vac)
•
Video port
•
Input voltage low range:
•
Minimum: Two
Acoustical noise emissions:
•
Maximum: Four
•
Sound power, idling: 6.3 bel
maximum
•
Sound power, operating: 6.3
bel maximum
Cooling:
•
Four hot-swap fans
Video:
•
•
S3 video controller
•
Compatible with SVGA
and VGA
•
Sound pressure, operating:
48 dBa maximum
4 MB video memory
Table 1. Features and specifications
2
— Server on: 10º to 35º C
(50º to 95º F). Altitude: 0
to 914 m (3000 ft.)
Size (Tower)
Memory:
Air temperature:
IBM® Netfinity® 7100 User’s Reference
— Minimum: 90 V ac
— Maximum: 137 V ac
•
Input voltage high range:
— Minimum: 180 V ac
— Maximum: 265 V ac
•
Input kilovolt-amperes
(kVA) approximately:
— Minimum: 0.08 kVA
— Maximum: 0.52 kVA
Notices used in this book
This information product contains notices that relate to a specific topic. The Caution
and Danger notices also appear in the multilingual safety booklet that came with your
Netfinity product. Each notice is numbered for easy reference to the corresponding
notices in the safety booklet.
The notice definitions are as follows:
•
Notes: These notices provide important tips, guidance, or advice.
•
Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These notices indicate situations that can be potentially hazardous to
you. A caution notice is placed just before descriptions of potentially hazardous
procedure steps or situations.
•
Danger: These notices indicate situations that can be potentially lethal or
extremely hazardous to you. A danger notice is placed just before descriptions of
potentially lethal or extremely hazardous procedure steps or situations.
Server features
The unique design of your server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. Your server
combines:
•
Impressive performance using an innovative approach to SMP
Your server supports up to four Pentium III Xeon microprocessors. Your server
comes with one microprocessor installed; you can install additional
microprocessors to enhance performance and provide SMP capability.
•
Large data-storage and hot-swap capabilities
All models of the server support up to 10 slim-high or 7 half-high hot-swap hard
disk drives. This hot-swap feature enables you to remove and replace hard disk
drives without turning off the server.
•
Large system memory
The memory bus in your server supports up to 16GB of system memory. The
memory controller provides error correcting code (ECC) support for up to 16
industry-standard, 3.3 V, 168-pin, 8-byte, registered, dual inline memory
modules (DIMMs).
•
System-management capabilities
Your server comes with a Netfinity Advanced System Management Processor on
the system board. This processor, in conjunction with the Netfinity Manager
software provided on your ServerGuide CDs, enables you to manage the
functions of the server locally and remotely. The Netfinity Advanced System
Management Processor also provides system monitoring, event recording, and
dial-out alert capability.
Note:
The Netfinity Advanced System Management Processor is sometimes
referred to as the service processor.
Refer to “Chapter 5. Using Netfinity Manager,” on page 27 and the Advanced
System Management topic for more information.
Chapter 1. Introducing the IBM Netfinity 7100
3
•
Integrated network environment support
Your server comes with an Ethernet controller on the system board. This
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX.
The controller provides full-duplex (FDX) capability, which enables
simultaneous transmission and reception of data on the Ethernet local area
network (LAN).
•
Redundant network-interface card
The addition of an optional, redundant network interface card (NIC) provides a
failover capability to a redundant Ethernet connection. If a problem occurs with
the primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant NIC. This switching
occurs without data loss and without user intervention.
•
IBM ServerGuide CDs
The ServerGuide CDs included with your Netfinity server provide programs to
help you set up your server and install the network operating system (NOS).
The ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
For more information about the ServerGuide CDs, see “Chapter 4. Using the
ServerGuide CDs,” on page 21.
Reliability, availability, and serviceability
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored on
your server; that your server is available when you want to use it; and that should a
failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
4
Menu-driven setup, system configuration, SCSISelect configuration, and
diagnostic programs
Power-on self-test (POST)
Integrated Netfinity Advanced System Management Processor
Predictive Failure Analysis™ (PFA) alerts
Remote system problem-determination support
Power and temperature monitoring
Power-supply redundancy monitoring
Fault-resistant startup
Hot-swap drive bays
Error codes and messages
System error logging
Upgradable BIOS, diagnostics, and Netfinity Advanced System Management
Processor code
Automatic restart after a power failure
Parity checking on the SCSI bus and the PCI bus
Error correcting code (ECC) memory
Hot-swap power supply
Hot-swap cooling
Redundant Ethernet capabilities (with optional adapter)
Vital Product Data (VPD) on processors, processor board, I/O board, power
supplies, hard disk drive backplane, power backplane, and VRMs.
IBM® Netfinity® 7100 User’s Reference
•
•
Information and diagnostic LED panels
Customer support center 24 hours per day 7 days a week1
Controls and indicators
The following illustration shows the controls and indicators on the server.
Information LED panel
Power-control button
Reset button
Diskette drive in-use light
Diskette-eject button
CD-ROM drive in-use light
CD-ROM eject/load button
Hard-disk
activity light
Hard-disk
status light
Hard-disk drive status light: Each of the hot-swap drives has a status light.
When this amber light is on continuously, the drive has failed. When the light
flashes slowly (one flash per second), the drive is being rebuilt. When the light
flashes rapidly (three flashes per second), the controller is identifying the drive.
Hard-disk activity light: Each of the hot-swap drives has a hard-disk activity
light. When this green light is flashing, the drive is being accessed.
CD-ROM eject/load button: Press this button to eject or retract the CD-ROM
tray.
CD-ROM drive in-use light: When this light is on, the CD-ROM drive is being
accessed.
Diskette-eject button: Press this button to eject a diskette from the drive.
Diskette drive in-use light: When this light is on, the diskette drive is being
accessed.
Reset button: Press this button to reset the server and run the power-on self-test
(POST).
Power control button: Press this button to manually turn on or off the server.
1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
Chapter 1. Introducing the IBM Netfinity 7100
5
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off
the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
2
1
You can start the server in several ways:
— You can turn on the server by pressing the Power Control button on the
front of the server.
Note:
After you plug the power cords of your server into electrical outlets,
wait 20 seconds before pressing the Power Control button. During
this time, the system-management processor is initializing and the
Power Control button does not respond.
— If the server is turned on, a power failure occurs, and unattended-start mode
is enabled in the Configuration/Setup utility program, the server will start
automatically when power is restored.
— If AC power is present, the server is off, and the wake-up feature is enabled
in the Configuration/Setup utility program, the wake-up feature will turn
on the server at the set time.
— If AC power is present, the server is off, and ring-signal detect is enabled in
the Configuration/Setup utility program, you can turn on the server by
telephone input.
— The Netfinity Advanced System Management Processor can also turn on the
server.
You can turn off the server in several ways:
— You can turn off the server by pressing the Power Control button on the
front of the server. Pressing the Power Control button starts an orderly
shutdown of the operating system, if this feature is supported by your
operating system, and places the server in standby mode.
Note:
After turning off the server, wait at least 5 seconds before pressing
the Power Control button to power the server on again.
— You can press and hold the Power Control button for more than 4 seconds to
cause an immediate shutdown of the server and place the server in standby
mode. You can use this feature if the operating system stalls.
— You can disconnect the server power cords from the electrical outlets to shut
off all power to the server.
6
IBM® Netfinity® 7100 User’s Reference
Note:
Wait about 15 seconds after disconnecting the power cords for your
system to stop running. Watch for the System Power light on the
operator information panel to stop blinking.
Information LED panel: The lights on this panel give status information for
your server. See “Information LED panel” .
Information LED panel
The following illustration shows the status lights on the Information LED panel.
POST-complete
System power
OK
System error
Hard disk drive
activity
1
2
3
4
100 LINK TX
MB OK
RX
Information
Processor
activity
Ethernet speed
Ethernet-link
status
Ethernet
transmit/receive
activity
System power light: When this green light is on, power is present in the server.
When this light flashes, the server is in standby mode (the system power supply
is turned off and AC current is present). When this light is off, the power
subsystem, the AC power, or a light, has failed.
Attention: If the system power light is off, it does not mean there is no electrical
current present in the server. The light might be burned out. To remove all
electrical current from the server, you must unplug the server power cords from
the electrical outlets or from the uninterruptible power supply.
POST-complete light: This green light is on when the power-on self-test (POST)
completes without any errors.
Hard disk drive activity light: This green light flickers when there is activity on
a hard disk drive.
Processor activity lights: One or more of these green lights are on when there is
microprocessor activity. The number of lights that are on indicates the number of
microprocessors with activity.
Information light: When this amber light is on, the server power supplies are
nonredundant or some other noncritical event has occurred. The event is
recorded in the Event log. See “Choices available from the Configuration/Setup
main menu” on page 12 for information on viewing the Event log.
System error light: This amber light is on when a system error occurs. A light on
the diagnostics LED panel will also be on to further isolate the error. (For more
information, see “Diagnostic panel LEDs” on page 134.)
Chapter 1. Introducing the IBM Netfinity 7100
7
Ethernet transmit/receive activity light: When this green light is on, there is
activity between the server and the network.
Ethernet-link status light: When this green light is on, there is an active
connection on the Ethernet port.
Ethernet speed 100 Mbps: When this green light is on, the Ethernet speed is
100 Mbps. When the light is off, the Ethernet speed is 10 Mbps.
8
IBM® Netfinity® 7100 User’s Reference
Chapter 2. Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to
help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make
a big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a
neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body. Also position other equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows,
and other light sources. Even reflected light from shiny surfaces can cause annoying
reflections on your monitor screen. Place the monitor at right angles to windows and
other light sources, when possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a window, use
curtains or blinds to block the sunlight. You might have to adjust the Brightness and
Contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a nonabrasive liquid glass cleaner.
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or damage.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
© Copyright IBM Corp. 2000
9
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of
your server.
When arranging your workspace:
• Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
• Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, see “Power cords” on page 180.
10
IBM® Netfinity® 7100 User’s Reference
Chapter 3. Configuring your server
The following configuration programs are provided with your server:
• Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup
sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” for more information.
• SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices
attached to the integrated SCSI controller. See “Using the SCSISelect utility program” on page 17 for more information.
• ServerGuide CDs
The ServerGuide CDs include software setup and installation tools specifically
designed for IBM Netfinity servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network
operating system installation. The ServerGuide CDs also contain a collection of
application programs, which you can install after your server is up and running.
See Chapter 4, “Using the ServerGuide CDs,” on page 21 for more detailed information.
• ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters and with
server models that have a ServeRAID adapter preinstalled. If your server has a
ServeRAID adapter installed, you must use the ServeRAID Configuration program to define and configure your disk-array subsystem before you install your
operating system. See the ServeRAID topic provided on this CD for more detailed
information.
Using the Configuration/Setup Utility program
This section provides the instructions needed to start the Configuration/Setup Utility
program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you must
enter the administrator password to access the full Configuration/Setup
menu.
3. Follow the instructions that appear on the screen.
© Copyright IBM Corp. 2000
11
Choices available from the Configuration/Setup main menu
From the Configuration/Setup Utility main menu, you can select settings that you want
to change. The Configuration/Setup Utility main menu is similar to the following:
IBM Netfinity Setup - © IBM Corporation 1998
Configuration/Setup Utility
• System Summary
• System Information
• Devices and I/O Ports
• Date and Time
• System Security
• Start Options
• Advanced Setup
• Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< ↑ > < ↓ > Move
<Enter> Select
Notes:
1. You can press F1 to display Help information for a selected menu item.
2. The choices on some menus might differ slightly, depending on the BIOS version
in your server.
Descriptions of the choices available from the main menu are as follows:
• System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
• System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit any
fields. The System Information choice appears only on the full Configuration/Setup Utility main menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
BIOS stored in the flash electronically erasable programmable ROM
(EEPROM).
12
IBM® Netfinity® 7100 User’s Reference
— System Card Data
Select this choice to view vital product data (VPD) for some server components.
• Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main menu.
• Date and Time
Select this choice to set the system date and time and to change the system time
sent to the Advanced System Management Processor (service processor) when
the server is started. This choice appears only on the full Configuration/Setup Utility main menu.
The system time is in a 24-hour format: hour:minute:second.
You can set a time delta to be added or subtracted from the system time that is
sent to the service processor (Advanced System Management Processor) each
time the server is started. Use the number keys to enter the hours and minutes
and + or − to add or subtract from the system time. If you want the system clock
time to be the same as the Advanced System Management Processor clock time,
leave the value set at its default of 0.
• System Security
Select this choice to set passwords or a system owner’s name. This choice
appears only on the full Configuration/Setup Utility main menu.
You can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using passwords” on page 15 for more information.
— Administrator Password
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the processor board.
The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be
changed by the user.
See “Using passwords” on page 15 for more information.
— System Owner’s Name
Select this choice to specify a system owner's name, which will display during
POST. You can remove or change the name only from the System Security
menu. You can use any combination of up to 16 characters for the system
owner's name.
• Start Options
Select this choice to view or change the start options. This choice appears only on
the full Configuration/Setup Utility main menu. Start options take effect when you
start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the server to run without a diskette drive, monitor, or keyboard.
The server uses a startup sequence to determine the device from which the operating system loads. For example, you can define a startup sequence that checks
Chapter 3. Configuring your server
13
for a startable diskette in the diskette drive, then checks the hard disk drive in bay
1, and then checks a network adapter.
You also can select which PCI SCSI adapter is given boot precedence. The first
drive that is attached to the selected adapter will be assigned drive number 80L
and the operating system will start from that drive. The default for boot precedence is Disabled. The range of choices depends upon the number of PCI SCSI
adapters installed in the server.
You can enable a virus-detection test that checks for changes in the master boot
record at startup. You also can choose to run POST in the enhanced mode or the
quick mode.
• Advanced Setup
Select this choice to change values for advanced hardware features, such as
cache control, and PCI configuration. This choice appears only on the full Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to identify if the microprocessor serial number in the microprocessor is readable.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set.
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can define the microprocessor cache type as write-back (WB) or writethrough (WT). Selecting write-back mode will provide the maximum system
performance.
— PCI Slot/Device Information
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The save, restore and load default settings choices on the main menu of the Configuration/Setup Utility do not save
the PCI Slot/Device Information settings.
After making changes, select:
– Save and exit the PCI Utility to save the changes and return to the
Advanced Setup choice.
– Exit the PCI Utility without saving changes to ignore the changes,
restore the previous settings, and return to the Advanced Setup choice.
PCI Device Control allows you to enable or disable the integrated SCSI,
video, and Ethernet controllers. You can also enable or disable PCI slots from
this menu.
– The default setting is Enable for all the controllers and PCI slots. If you
select Disable, the system will not configure the disabled device and the
operating system will not see the device. (This is equivalent to unplugging
the device.)
14
IBM® Netfinity® 7100 User’s Reference
– If the on-board SCSI controller is disabled and no other controller and
mass storage device are installed, operating system startup cannot
occur.
– If the video controller is disabled and no video adapter is installed, the
server will have no video capability. However, turning the server off and
on three times without completing POSTresults in a default startup that
enables video again.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable
the memory bank after the problem is corrected. Select Memory Settings
from the Advanced Setup menu, use the arrow keys to highlight the bank that
you want to enable; then, use the arrow keys to select Enable.
• System Service Processor Settings
Select this choice to enable or disable power supply redundancy monitoring.
• Event/Error Logs
Select this choice to view or clear error logs.
— Select Clear error logs to clear the error or event log.
— Select POST Error Log to view the three most recent error codes and messages that the system generated during POST.
— Select System Event/Error Log to view the system event/error log. The system event/error log contains all the system error and warning messages that
the system has generated. You can use the arrow keys to move between
pages in the system event/error log.
• Save Settings
Select this choice to save your customized settings.
• Restore Settings
Select this choice to delete your changes and restore the previous settings.
• Load Default Settings
Select this choice to cancel your changes and restore the factory settings.
• Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of protection: poweron password and administrator password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but allows the server to start the operating system.
The keyboard and mouse remain locked until you enter the correct password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. If you forget
the power-on password, you can regain access to the server through one of the following methods:
Chapter 3. Configuring your server
15
• If an administrator password is set, enter the administrator password at the
power-on prompt. Start the Configuration/Setup Utility program and change the
power-on password.
• Change the position of the password override switch as described in “Setting the
password override switch”.
• Remove the battery and then install the battery.
Setting the password override switch: When a power-on password is set, POST
does not complete until you enter the password. If you forget the power-on password,
you can regain access to the server through either of the following methods:
• Enter the administrator password at the power-on prompt, if an administrator
password has been set. Start the Configuration/Setup Utility program and change
the power-on password.
• Change the position of the jumper on J48 to bypass the power-on password
check. You can then start the Configuration/Setup Utility program and change the
power-on password.
The following illustration shows the location of J48.
Power-on
password override
jumper block (J48)
Administrator password
Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on passwords, and allow a
power-on password to be changed by the user.
Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the processor board.
The following table provides a summary of the password features.
16
IBM® Netfinity® 7100 User’s Reference
Type of password
Power-on password
Results
• Enter the password to complete the system startup.
• All choices are available on the Configuration/Setup Utility
main menu.
Administrator
password
• No password is required to start the system.
• Enter the password to access the Configuration/Setup Utility
program.
• All choices are available on the Configuration/Setup Utility
main menu.
Administrator and
power-on password
• You can enter either password to complete the system
startup.
• The administrator password provides access to all choices
on the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords, and allow a power-on password to be changed
by the user.
• The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the poweron password.
Table 2. Power-on and administrator password features
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
• View the default SCSI IDs
• Locate and correct configuration conflicts
• Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect Utility
and descriptions of the menu choices available.
Note: If your server has a RAID adapter installed, use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached
devices.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
Note: If an administrator password has been set, a prompt appears asking you to
enter the password to start the SCSISelect Utility program.
3. When prompted, select either channel A or channel B.
4. Use the arrow keys to select a choice from the menu.
• Press Esc to return to the previous menu.
• Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Chapter 3. Configuring your server
17
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
• Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Automatic.
— Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
– The transfer rate for Ultra-3 SCSI LVD devices is 160.0
– The transfer rate for Ultra-2 SCSI LVD devices is 80.0
– The transfer rate for Fast SCSI devices is 20.0
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include enabling support for large hard disk drives and
support for drives with UltraSCSI speeds.
• SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and
watch the SCSISelect messages as each drive spins up. After the drive
that you want to view or format spins up, press Ctrl+A.
• Format Disk
Attention: The Low-Level Format program erases all data and programs.
Select this choice to perform a low-level format on a hard disk drive. Depending
on the hard disk drive capacity, the Low-Level Format program could take up to
two hours.
Use the Low-Level Format program:
— When you are installing software that requires a low-level format
18
IBM® Netfinity® 7100 User’s Reference
— When you get recurring messages from the diagnostic tests directing you to
run the Low-Level Format program on the hard disk drive
— As a last resort before replacing a failing hard disk drive
Note: If your server has a PCI RAID adapter installed, refer to the RAID adapter
documentation for instructions for performing low-level formats on hard
disk drives attached to the adapter.
To start the Low-Level Format program:
1. If the hard disk is working, make a backup copy of all the files and programs
on the hard disk drive. (See your operating system information for instructions.)
2. Select Format Disk; then, follow the instructions on the screen.
Note: Hard disks normally contain more tracks than their stated capacity (to
allow for defective tracks). A message appears on the screen if the
defect limit is reached. If this happens, replace the hard disk drive.
Chapter 3. Configuring your server
19
20
IBM® Netfinity® 7100 User’s Reference
Chapter 4. Using the ServerGuide CDs
The ServerGuide CDs include easy-to-use server software setup and installation tools,
specifically designed for IBM Netfinity servers. The ServerGuide Netfinity Setup and
Installation program detects the server model and hardware options installed and
uses the information during setup to configure hardware. You can simplify Network
operating system (NOS) installations because ServerGuide provides updated device
drivers, and in some cases, installs them automatically.
If there is a newer version of ServerGuide available, you can purchase an update
package. For details, see the Software Coupon form that comes with your Netfinity
Server Library, or visit our Web site at: http://www.ibm.com/pc/coupon
ServerGuide provides the following to make setup easier:
•
•
•
•
•
•
•
•
•
© Copyright IBM Corp. 2000
Simple to use GUI interface with online help provided.
Diskette-free setup; configuration programs displayed are based on detected
hardware options.
Netfinity Performance Optimizer program easily tunes your server for your specific
environment.
System BIOS update program; updates the BIOS level directly from the CD.
Correct device drivers are provided based on the server model and hardware
detected.
NOS partition size and file system type are selectable during setup.
Popular network operating system (NOS) updates provided on the ServerGuide
Operating System Updates CD. No need to download and install diskettes.
Includes Administrator tools such as Diskette Factory.
Powerful application programs are provided at no additional charge.
21
Features at a glance
Summary of ServerGuide features:
Note:
Exact features and functions can vary with the release of ServerGuide. To
learn more about the release you that have, start the Netfinity Setup and
Installation CD and view the online overview.
Netfinity Setup and Installation
CD
Note:
Requires a supported
Netfinity server with an
enabled startable
(bootable) CD-ROM
drive. Not all features are
supported on all models.
•
Sets system date and time.
•
Detects the ServeRAID
adapter or controller and
runs the ServeRAID
configuration program.
Updates the licensed
internal code (firmware)
level without creating
diskettes.
•
•
•
•
•
22
Checks the system BIOS
level to see if a later level is
available from the CD. Can
update BIOS without
creating diskettes.
Updates firmware for
Advanced System
Management adapters and
controllers.
Netfinity Setup and Installation
CD (Con’d.)
Provides a "Replicated"
installation path for multiple
Windows 2000, Windows
NT Server 4.0, and Windows
Enterprise Edition
installations.
•
Installs directly from CD; no
diskettes are required.
•
Installs powerful
applications.
Includes an online README
file with links to tips for
your particular hardware
and NOS installation.
•
Activation keys are not
required.
•
Diskettes are not required,
installs applications directly
from CD.
•
Note:
Netfinity Applications CD
Installation requires your
NOS CD.
Diskette Factory
TechConnect CD
•
With a few mouse-clicks,
you can create diagnostic,
device driver, adapter, and
other diskettes for IBM
Netfinity servers.
The TechConnect CD is now
included with your server. View
or print server documentation.
Topics can include:
•
Netfinity server manuals
•
Includes a vast library of
fully-tested device drivers.
•
Technical publications
The Diskette Factory CD links
you to the Web to check for
the latest diskette images
(requires Windows and an
Internet connection.)
•
Software integration guides
(IBM Redbooks)
•
Industry topics
•
Marketing brochures
Creates a system partition on
the default drive. You can
•
run server-specific utility
programs after setup.
IBM® Netfinity® 7100 User’s Reference
Provides current updates
from the software developer
for supported network
operating systems.
Diskette-free installation
available fro Windows 2000,
Windows NT, and NetWare.
Provides the Netfinity
•
Performance Optimizer
program to easily tune your
server for your environment.
Detects installed hardware
options and provides
updated device drivers for
most adapters and devices.
•
•
•
Operating System Updates CD
Search function helps locate
diskettes by title or
keywords.
Note: No-cost subscription
service is available; visit:
www.ibm.com/pc/techconnect
System Partition
Setup and Configuration overview
When you use the Netfinity Setup and Installation CD, you do not need setup diskettes.
You can configure any supported IBM Netfinity server model. The setup program
detects the server model, and displays only the ServeRAID or system configuration
programs you need, all in a wizard interface.
The following is a brief explanation of a typical hardware configuration from
ServerGuide:
Note: Exact features and functions can vary with the release of ServerGuide.
•
•
When you start the Netfinity Setup and Installation CD, you are prompted for
your language, country, and keyboard layout. (This information is stored and
later passed on to the network operating system (NOS) installation program.)
ServerGuide presents choices for running the configuration programs. For
example:
— The Express path runs the required programs for your server, based on the
hardware detected.
— The Custom path displays all programs available for your server, and you
decide which programs to run.
•
•
•
•
•
•
Note: The following programs are optional if you select the Custom path. You
can run any or all programs.
The Set Date and Time feature is provided so you do not have to go into setup
(F1) to access these settings.
ServerGuide checks the server BIOS and microcode (firmware) levels for
supported options, then checks the CD for a newer level. (CD content can be
newer than the hardware.) ServerGuide can flash update the BIOS level.
The ServeRAID configuration program starts, leading you through the entire
configuration process.
Before the setup program completes, ServerGuide creates a system partition on
the default drive.
The Netfinity Performance Optimizer program easily tunes your server for your
specific environment.
ServerGuide displays a confirmation record, so you know when you have
completed all the required programs. Next, you are ready to install your NOS.
Notes:
1. Plug and Play adapters configure automatically. Legacy or non-IBM adapters
might require switch settings, additional device drivers, and installation after
installing the NOS. See the documentation that comes with the adapter.
2. Diagnostics for your server are either in Read-Only Memory (ROM), or on a
separate diagnostics CD that comes with your server.
Looking for a list of compatible adapters? Visit the IBM ServerProven Web site at:
http://www.pc.ibm.com/compat
System Partition
noi t i traP metsyS
ServerGuide creates a system partition on the default drive. The system partition
provides server-specific utility programs, such as the Service Processor DOS Utility
Program.
To access programs on the system partition, restart the server and press Alt+F1 when
the Alt+F1 prompt appears on the screen. The system partition menu displays the
programs available for your server model.
Chapter 4. Using the ServerGuide CDs
23
Network operating system (NOS) installation
Note:
To find out which servers run utility programs from the system partition, start
the Netfinity Setup and Installation CD and view the online overview.
Network operating system (NOS) installation overview
weivrevo noi tal atsni )SON( me tsys gni tarepo krowteN
You can use ServerGuide to shorten your installation time. ServerGuide provides the
necessary device drivers, based on the hardware and NOS you are installing.
The following is a brief explanation of a typical ServerGuide NOS installation.
Note: Exact features and functions can vary with the release of ServerGuide.
•
After you have completed the setup process, you are ready to load the operating
system installation program. (You will need your copy of the NOS CD to
complete the installation.)
•
ServerGuide stores information about the server model, service processor, hard
disk controllers, and network adapters. ServerGuide then checks the CD for
newer device drivers. (ServerGuide stores this information for the NOS
installation program.)
•
ServerGuide presents partition options that are based on your NOS selection
and hard disk drive size (if applicable).
•
If you are installing from diskette, ServerGuide displays the required diskettes
you must create as well as the optional diskettes you might want to create. The
diskettes you can create are the device driver diskettes that match the installed
adapters or controllers.
•
ServerGuide will prompt you to insert your NOS CD and restart the server. At
this point, the NOS program (for example, Microsoft Windows NT Server) takes
control to complete the installation.
Setting up multiple servers
ServerGuide helps you set up multiple Windows 2000, Windows NT Server 4.0, and
Windows NT Server 4.0 Enterprise Edition systems. During the ServerGuide setup,
just select the option to create a Replicated Installation Diskette. The diskette you create
will contain the server name, domain name, and all other information that is needed
to complete multiple installations.
Use the Replicated Installation Diskette, along with ServerGuide, to set up multiple
servers. You can modify the diskette if you want to install different options on one of
the servers. Because ServerGuide also has the correct device drivers for your Netfinity
server, you will save a lot of time in the process.
Installing your NOS without ServerGuide
If you have already configured the server hardware, and you decide not to use
ServerGuide to install your NOS, do the following:
Download the latest NOS installation instructions and device drivers from the World
Wide Web at:
http://www.pc.ibm.com/support
1. Select Servers.
2. From the Family field, select your server model.
24
IBM® Netfinity® 7100 User’s Reference
Network operating system (NOS) installation
3. To download NOS installation instructions, click Software information. The
information appears on the window.
Additional programs included with ServerGuide
As a convenience, ServerGuide comes with additional software to assist you with the
server installation.
NOS updates
ServerGuide includes selected NOS updates that are provided by NOS software
developers. Refer to the README file on the root directory of the ServerGuide
Operating System Updates CD.
Applications
A variety of powerful applications are included with ServerGuide, and you do not
need activation keys. Offerings can vary with the release. Check the Netfinity
Applications CD labels for a list, or start the Nefinity Setup and Installation CD and view
the online overview.
Installing applications
Installation instructions vary with the NOS you are using. Refer to the NOS-specific
installation instructions that are printed on each ServerGuide Netfinity Applications
CD label.
Note:
You will also receive a TechConnect CD with your server. You must have
Windows installed to run the TechConnect program. The program
"autostarts" when the CD is inserted.
Error symptoms
This section provides ServerGuide error symptoms and troubleshooting tips.
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Setup
Action
Netfinity Setup
•
and Installation
CD will not start. •
ServeRAID
program cannot
view all installed
drives - or cannot install
NOS.
Be sure the system is a supported Netfinity server with a
startable (bootable) CD-ROM drive.
If the startup (boot) sequence settings have been altered, be
sure the CD-ROM is first in the boot sequence.
•
If more than one CD-ROM drive is installed, be sure that
only one drive is set as the primary drive. Start the CD from
the primary drive.
•
Be sure there are no duplicate SCSI IDs or IRQ
assignments.
•
Be sure that the hard disk drive is connected properly.
Chapter 4. Using the ServerGuide CDs
25
Network operating system (NOS) installation
Setup
The Operating
System
Installation
program
continuously
loops.
Action
Free up more space on the hard disk.
ServerGuide will Be sure the NOS CD you have is supported by ServerGuide. See
not start your
the Netfinity Setup and Installation CD label for a list of NOS
NOS CD.
versions supported.
Cannot install
NOS - option is
grayed out.
TechConnect
CD
Action
Cannot start
TechConnect
CD.
Be sure you are starting the CD on a system with Microsoft
Windows installed.
Cannot view
publications
from
TechConnect
CD, or text is
unreadable.
Be sure you have the Adobe reader installed (available from the
TechConnect CD).
Diskette Factory
CD
Get "time out" or
"Unknown host"
errors
26
Be sure the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (ServeRAID
systems) or the ServerGuide system partition is not present. Run
the setup and configuration program.
IBM® Netfinity® 7100 User’s Reference
Action
Be sure you have access to the Internet through FTP directly.
Chapter 5. Using Netfinity Manager
Netfinity Manager provides powerful hardware systems-management capabilities,
including access to all systems on the network that are running Netfinity Manager or
Client Services for Netfinity Manager. In addition to all standard Client Services for
Netfinity Manager functions, Netfinity Manager also features directory transfers and
file, remote screen captures, and remote command-line sessions. Netfinity Manager
also enables you to export data collected by System Information Tool, System Profile,
Software Inventory, and System Monitor to a DB2, Lotus Notes, or SQL or DB2 via an
open database connectivity (ODBC) database (ODBC export is available on Windows
NT systems only). Finally, Netfinity Manager enables you to start services at
scheduled times and dates for simplified, automated systems management.
Netfinity Manager also provides two powerful features that enable you to access the
Netfinity Manager system and all Netfinity Manager systems from a system that is
not attached to the managing system network:
•
Serial Connection Control
Use the Serial Connection Control service to use a Netfinity Manager system
modem to establish a connection with any Netfinity Manager system that has a
modem. Once this connection is established, the Netfinity Manager has full
access to Netfinity Manager services, just as though the remote system were part
of the managing system network.
•
Netfinity Manager for Web
Netfinity Manager for Web enables access and remote control of the Netfinity
Manager system over the Internet, using any system that has an Internet
connection and a World Wide Web (WWW) browser. With the Netfinity
Manager for Web, you can access your Netfinity Manager systems from
anywhere in the world.
Managing your IBM Netfinity server with Netfinity Manager
The copy of Netfinity Manager that is included with ServerGuide entitles you to one
Netfinity Manager installation. You are also entitled to additional installations of
Client Services for Netfinity Manager. To use Netfinity Manager to monitor and
manage this Netfinity server, install Netfinity Manager on a system in your network
that you will use as a system-management console, and then install Client Services for
Netfinity Manager on your Netfinity server. You can also install additional copies of
Client Services for Netfinity Manager on other systems in your network. Furthermore,
additional Netfinity Manager and Client Services for Netfinity Manager licenses are
available for purchase from your IBM representative.
Note:
This section provides installation instructions for all operating systems
supported by Netfinity Manager. However, not all operating systems
described in this section are certified for use with all Netfinity server models.
For a list of supported operating system for you Netfinity server model, see
the Server Proven list at
http://www.ibm.com/pc/compat
© Copyright IBM Corp. 2000
27
Netfinity Manager documentation
The Netfinity directory on the ServerGuide Netfinity Applications CD contains online
versions (*.PDF format) of all Netfinity Manager documentation. For more
information on included documentation, see “Getting more information about
Netfinity Manager” on page 53.
Netfinity Manager system requirements
The minimum system requirements for Netfinity Manager vary based on which
supported operating system is running on your system.
•
If you are installing Netfinity Manager for OS/2, see “Netfinity Manager for
OS/2 system requirements”.
•
If you are installing Netfinity Manager for Windows 95 (or Windows 98), see
“Netfinity Manager for Windows 95 and Windows 98 system requirements” on
page 29.
•
If you are installing Netfinity Manager for Windows NT, see “Netfinity Manager
for Windows NT system requirements” on page 29.
Netfinity Manager for OS/2 system requirements
The minimum system requirements for Netfinity Manager for OS/2 are:
•
OS/2 version 3.0 or later
•
Approximately 19 MB–22 MB of hard disk space (space required depends on
system configuration)
•
A LAN adapter card and one or more of the following communications
protocols:
— IBM TCP/IP for OS/2 version 1.2 or later (required for Netfinity Manager
with Web Enhancement)
— NetBIOS
Note:
The Netfinity Manager NetBIOS requirements are three names, two
sessions, and nine network control blocks (NCBs).
— IPX
— SNA (IBM Communications Manager/2 version 1.1 only)
Note:
•
Systems using Netfinity Manager with Microsoft SNA Server
cannot communicate with systems that run the Microsoft SNA
Server client. Netfinity Manager supports only server-to-server
communications between systems that run Microsoft SNA Server
software. However, Netfinity Manager systems running Microsoft
SNA Server can communicate with other Netfinity Manager
systems using any of the other supported SNA stacks.
A 9600 baud or greater modem (optional).
The hard disk requirement for Client Services for Netfinity Manager is 6.5 MB–9 MB
of hard disk space. All other system requirements are the same as for Netfinity
Manager for OS/2.
Note:
28
Serial Connection Control will not function on systems that do not have a
properly installed and configured modem.
IBM® Netfinity® 7100 User’s Reference
Netfinity Manager for Windows 95 and Windows 98
system requirements
The minimum system requirements for Netfinity Manager for Windows 95 are:
•
Microsoft Windows 95 or later
•
Approximately 17 MB–20 MB of hard disk space (space required depends on
system configuration)
•
A LAN adapter card and one or more of the following communications
protocols:
— TCP/IP (must be WinSock Version 1.1-compatible; required for Netfinity
Manager with Web Enhancement)
— NetBIOS
Note:
The Netfinity Manager NetBIOS requirements are three names, two
sessions, and nine network control blocks (NCBs).
— IPX
— SNA (PCOMM 4.1 or later SNA stack)
Note:
•
Systems using Netfinity Manager with Microsoft SNA Server
cannot communicate with systems that run the Microsoft SNA
Server client. Netfinity Manager supports only server-to-server
communications between systems that run Microsoft SNA Server
software. However, Netfinity Manager systems running Microsoft
SNA Server can communicate with other Netfinity Manager
systems using any of the other supported SNA stacks.
A 9600 baud or greater modem (optional).
The hard disk requirement for Client Services for Netfinity Manager is 6.5 MB–9 MB
of hard disk space. All other system requirements are the same as for Netfinity
Manager for Windows NT.
Note:
Serial Connection Control will not function on systems that do not have a
properly installed and configured modem.
Netfinity Manager for Windows NT system
requirements
The minimum system requirements for Netfinity Manager for Windows NT are:
•
Microsoft Windows NT version 4.0 or later
•
Approximately 17 MB–20 MB of hard disk space (space required depends on
system configuration)
•
A LAN adapter card and one or more of the following communications
protocols:
— TCP/IP (must be WinSock Version 1.1-compatible; required for Netfinity
Manager with Web Enhancement)
— NetBIOS
Note:
The Netfinity Manager NetBIOS requirements are three names, two
sessions, and nine network control blocks (NCBs).
— IPX
— SNA (Microsoft SNA Server version 2.11 with Service Pack 1 and
WCPIC32.DLL dated 01/22/97 or later. This DLL is available from
Microsoft)
Chapter 5. Using Netfinity Manager
29
Note:
•
Systems using Netfinity Manager with Microsoft SNA Server cannot
communicate with systems that run the Microsoft SNA Server client.
Netfinity Manager supports only server-to-server communications
between systems that run Microsoft SNA Server software. However,
Netfinity Manager systems running Microsoft SNA Server can
communicate with other Netfinity Manager systems using any of the
other supported SNA stacks.
A 9600 baud or greater modem (optional).
The hard disk requirement for Client Services for Netfinity Manager is 6.5 MB–9 MB
of hard disk space. All other system requirements are the same as for Netfinity
Manager for Windows NT.
Notes:
1. Serial Connection Control will not function on systems that do not have a
properly installed and configured modem.
2. To most effectively manage Windows NT systems, any user that will be using
Netfinity Manager on a Windows NT system (locally or remotely) must have
administrator-level access to the system.
Starting the Netfinity Manager installation program
For instructions on installing Client Services for Netfinity Manager, see the
documentation listed in “Getting more information about Netfinity Manager” on
page 53.
To start the Netfinity Manager installation program on a system that is running
Windows NT 4.0:
1. Start the computer with your operating system.
2. Place the ServerGuide Netfinity Applications CD into the CD-ROM drive.
3. Follow the instructions for your operating system below:
•
OS/2 Warp Server
a. From a command prompt, type
x:
where x is the CD-ROM drive letter, and then press Enter.
b. Type
SCOS2
and then press Enter. The ServerGuide Netfinity Applications windows
opens.
c. Select IBM Netfinity Manager from the Available Applications
selection list.
Note:
To install Client Services for Netfinity Manager, select Client
Services for Netfinity Manager from the Available
Applications list and then refer to the Client Services for Netfinity
Manager User’s Guide for additional installation instructions.
d. Click Install Product to start the installation process.
•
Windows 95, 98, or NT
a. Click the Start button.
b. Click Run... from the Start button menu.
c. Type
30
IBM® Netfinity® 7100 User’s Reference
x:\SCW95
where x is the drive letter of the CD-ROM drive in the Command Line
field and then click OK. The ServerGuide Netfinity Applications
windows opens.
d. Select IBM Netfinity Manager from the Available Applications
selection list.
Note:
To install Client Services for Netfinity Manager, select Client
Services for Netfinity Manager from the Available
Applications list and then refer to the Client Services for Netfinity
Manager User’s Guide for additional installation instructions.
e. Click Install Product to start the installation process.
4. Choose a drive and directory from which the Netfinity Manager program files
will be copied.
Type in the Directory to Install from field the drive and directory name where the
Netfinity Manager program files are located. The default is the drive and
directory from which the Netfinity Manager installation program was started.
5. Type in the Directory to Install to field the drive and directory in which to install
the Netfinity Manager files.
Enter the drive and directory name to which the Netfinity Manager program files
will be copied. The default is C:\NETFIN (on systems running OS/2) or
C:\WNETFIN (on systems running Windows 95 or Windows NT).
6. Click OK to save these settings and open the Netfinity Manager Installation
Program window.
7. Select installation options.
Chapter 5. Using Netfinity Manager
31
There is only one installation configuration for Netfinity Manager. However, the
Netfinity Manager program offers several installation options. Each option
enables additional specialized feature of this product.
The available installation options are:
•
Advanced System Management Support
Click Advanced System Management Support to install the Advanced
System Management service on this system. Use this service to monitor and
manage IBM Advanced System Management processors and adapters.
Important: If you install Advanced System Management support an
enhanced version of the Serial Connection Control service, named Dynamic
Connection Manager, will be installed instead of Serial Connection Control.
For more information on Advanced System Management and the Dynamic
Connection Manager service see the Advanced System Management
Information section of this server library.
•
Capacity Manager
Click Capacity Management to install the Capacity Management service on
this system. Capacity Management is a resource management and planning
tool that is designed to enable network managers and administrators to
remotely monitor server performance.
•
Remote Workstation Control
Click Remote Workstation Control to enable the Remote Workstation
Control service on this system. Use Remote Workstation Control to monitor
or control the screen display of remote systems that are running Netfinity
Manager or Client Services for Netfinity Manager.
•
Update Connector Manager (NT 4.0, TCP/IP, and Web Browser Required)
Click Update Connector Manager (NT 4.0, TCP/IP, and Web Browser
Required) if Netfinity Manager is being installed on a system that will be
used to manage system updates on client systems using updates that are
available from the IBM selection server.
•
World Wide Web Enhancement (TCP/IP Required)
Click World Wide Web Enhancement (TCP/IP Required) if the Netfinity
Manager is being installed on a system that will be used to manage other
Netfinity Manager systems, and can be accessed and controlled remotely
over the Internet using a World Wide Web browser.
8. Install Netfinity Manager.
Click Install to continue. The installation program copies all program files that
are required by the installation configuration. A window appears, displaying the
name of the file that is currently being copied.
Note:
Click Cancel to stop the installation process.
Network communication drivers and the following Netfinity Manager services
are installed:
•
•
•
•
•
•
•
•
32
Alert Manager
Alert on LAN® Configuration (available only on systems running Windows
95 or later or Windows NT 4.0 or later)
Capacity Management (available only on systems running Windows NT 4.0
or later)
Cluster Manager (available only on systems running Windows NT 4.0 or
later)
Critical File Monitor
DMI Browser (requires DMI Service Layer)
ECC Memory Setup (requires ECC memory)
Event Scheduler
IBM® Netfinity® 7100 User’s Reference
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
File Transfer
Power On Error Detect
Predictive Failure Analysis® (requires PFA-enabled hard disk drive)
Process Manager
RAID Manager (requires RAID adapter)
Remote Session
Remote System Manager
Remote Workstation Control
Screen View
Security Manager
Serial Connection Control
Service Configuration Manager
Service Processor Manager
Service Manager
Software Inventory
System Diagnostics Manager
System Information Tool
System Monitor
System Partition Access (requires System Partition)
Update Connector Manager (available only on systems running Windows
NT 4.0 or later)
System Profile
Web Manager Configuration (installed only if the Netfinity Manager
Installation with Web Enhancement installation configuration is selected)
Note:
The graphical user interface (GUI) program files for DMI Browser, ECC
Memory Setup, System Partition Access, RAID Manager, and Predictive
Failure Analysis will be installed regardless of whether the system has a
DMI Service Layer, ECC Memory, a System Partition, a RAID adapter, or
a PFA-enabled disk drive. This enables a network administrator to
remotely access these services on other systems within a network.
However, the installation program installs the base program that enables
local use of the service only if the required hardware or system
configuration is present.
9. Configure the Network Drivers.
If the installation configuration allows for network access, enter information
regarding the communication protocols that are supported by the system. The
Network Driver Configuration window will appear.
Chapter 5. Using Netfinity Manager
33
Follow these steps to continue configuring the system:
a. Enter a System Name.
Enter a name for the system in the System Name field. This name will help
other Netfinity Manager users identify the system on the network.
b. Select a Network Driver.
Select one of the available Network Drivers that are displayed in the Network
Drivers field. Once selected, the Network Driver will assign a network
address to the system.
Notes:
(1) The fields that appear beneath the Driver Enabled check box will change
depending on which Network Driver you select.
(2) When enabling the IPX or TCP/IP Network Driver, the network address
cannot be altered, and it will not appear on the screen. No field will
appear beneath the Driver Enabled check box if you select the IPX or
TCP/IP Network Driver.
(3) When enabling the NetBIOS Network Driver, a network address will be
selected and displayed in the Network Address field. To change this
default name, enter any 1–8 character address. However, this address
must be unique to the system. If this NetBIOS address is identical to the
NetBIOS address of another system on the network, it will prevent
Netfinity Manager from starting properly.
(4) When enabling the Serial Netfinity Manager driver, type a name that will
be used to identify the system in the Unique Machine Dialup Name
field. This name can be up to 32 characters long, and must be unique to
the system. If this name is not unique, it can prevent remote Netfinity
Manager users from using the Serial Connection Control service to access
the system.
c. Enable the Network Driver.
34
IBM® Netfinity® 7100 User’s Reference
When you have entered all required information, click the Driver Enabled
check box to activate the driver on startup.
If the system supports multiple network interfaces, add additional network
drivers by repeating steps b and c.
d. Identify the system with System Keywords (optional).
To make full use of the Remote System Manager’s discovery process, identify
the system (and each of the Netfinity Manager systems that are on the
network) with descriptive system keywords. Enter these keywords in the
appropriate System Keywords fields.
e. Select Netfinity Manager Options (optional)
Click on the Options button to open the Netfinity Manager Options window.
The Netfinity Manager Options window contains special options that affect
Netfinity Manager network operations. Available options include:
•
Force Remote Logons
If the Force Remote Logons option is enabled, the system will not be
able to save the User ID/Password combinations that were used when
accessing remote systems. This will force you to manually log on each
time a remote system is accessed.Service Execution Alerts
•
Service Execution Alerts
If the Service Execution Alerts option is enabled, the Netfinity Manager
Service Manager will generate a Netfinity Manager alert whenever one
of the user's Netfinity Manager services is started by a remote user. The
alert includes the name of the service that was run and information
about the user that started the service.
•
Show Network Support
If the Show Network Support option is enabled, the Netfinity Manager
Support Program (or Network Interface) will be visible as a minimized
process in the Windows NT 4.0 task bar. This enables the user to shut
down the Netfinity Manager Support Program. If the Netfinity Manager
Support Program is to remain invisible to the user, do not enable this
option.
•
Remote User Authorization for Screen Access
If the Remote User Authorization for Screen Access option is enabled,
a remote user cannot use either Remote Workstation Control or Screen
View on your system without your permission. When this option is
enabled and a remote user attempts to use one of these services on your
system, a window will pop up on your desktop alerting you that a
remote user is attempting to use the Remote Workstation Control or
Screen View service and asking whether you want to permit this user to
use this service on your system. You can click Yes or No. If you do not
make a selection within 15 seconds (for example, if you are not sitting at
your system when the access attempt is made), Netfinity Manager will
automatically prevent the remote user from using the service on your
system.
•
Disable DNS Name Resolution
If the Disable DNS Name Resolution option is enabled, Netfinity
Manager will use only a numeric TCP/IP address (for example,
8.24.67.32) to communicate with remote systems and will not attempt to
resolve the numeric address into an alphanumeric, Domain Name
Server (DNS) address (for example, your.system.ibm.com). Select this
option if you are using Netfinity Manager is a WINS networking
environment or if you are using TCP/IP in an environment that does
not have a Domain Name Server.
Chapter 5. Using Netfinity Manager
35
To enable one or more of the available Netfinity Manager Options:
(1) Click Options....
(2) Select one or more Netfinity Manager options.
(3) Click Save.
f. Set the Network Time-out Value (optional).
The Network Time-out field shows the number of seconds that Netfinity
Manager will attempt to communicate with a remote system that is not
responding. If Netfinity Manager does not establish contact with the remote
system within this time, it cancels the communication attempt. The Network
Time-out default setting is 15 seconds. This default setting might not need to
be altered.
g. Save the configuration and continue.
Click Save to save the configuration. Then, click Exit to continue.
Note:
The configuration can be changed later by double-clicking the
Network Driver Configuration object in the Netfinity Manager
folder.
10. After finishing configuring the system for network access, the installation
program displays a list of changes that must be made to the system configuration
files, and asks whether the installation program should make the changes. For
example, if you are installing Netfinity Manager for Windows 95, the installation
program will display a list of changes that must be made to the CONFIG.SYS file.
Click either Yes or No.
Note:
These changes must be made to the system configuration for Netfinity
Manager to run correctly.
•
If you click Yes the installation program automatically makes the necessary
changes to the system configuration.
•
If you click No the commands are saved to a file named CONFIG.NEW in
the destination directory (and to AUTOEXEC.NEW, if appropriate) so that
they can be added later.
11. The installation is now complete. Shut down and restart the system for the system
configuration changes to take effect.
Netfinity Manager database support
Netfinity Manager supports the collection and export of a vast amount of systemspecific data to a Netfinity Manager database.
Netfinity Manager databases can be created on database management systems using
DB2®, Lotus Notes®, or Microsoft SQL. Microsoft SQL is supported through open
database connectivity (ODBC), and is available on systems running Netfinity
Manager for OS/2, Windows 95, or Windows NT. If the system supports ODBC, the
user can access and export DB2 data through ODBC as well. Once support for one or
more of these databases has been installed along with Netfinity Manager, data can be
exported from these Netfinity Manager services:
•
•
•
•
•
Alert Manager
Software Inventory
System Information Tool
System Profile
System Monitor
Information on how to install and configure support for database export follows.
36
IBM® Netfinity® 7100 User’s Reference
•
If support for DB2 database export is being installed, see “DB2 database
support”.
•
If support for Lotus Notes database export is being installed, see “Lotus Notes
database support” on page 41.
•
If support for ODBC database export is being installed, see “ODBC database
support” on page 42.
DB2 database support
Support for DB2 database export is automatically configured during installation of
the Netfinity Manager. However, the database system itself must be configured.
Instructions for configuring the database follow.
A raw data dump to a file is also available and will run without a database.
System requirements
Netfinity Manager DB2 database export is supported on systems running Netfinity
Manager for OS/2, Netfinity Manager for Windows 95, Netfinity Manager for
Windows 98, and Netfinity Manager for Windows NT. For more information about
supported version numbers refer to Table 3 on page 46.
Attention:
Using Netfinity Manager database support with systems running unsupported
versions of DB2 or the DB2 Client might cause unpredictable results and might halt
the system.
See the DB2 Installation Guide for general requirements and supported protocols.
Installing and configuring the database
The following information describes the steps to install and configure the DB2
database.
Note:
If your primary system is OS/2, refer to “Installing the database on OS/2” on
page 37.
1. Start a DB2 command window.
Note:
If it is not already running, start the DB2 database manager.
2. Type the following command:
DB2 CREATE databasename ON d
where
•
•
databasename is the name of the database
d is the drive where the database is created
3. Press Enter.
4. Next, you must configure the tables for ODBC database support. For information
on configuring the database for ODBC, refer to “ODBC database configuration”
on page 43. For information on creating the tables, refer to “Creating the Netfinity
Manager tables” on page 44.
5. Finally, you must bind the database. For information on binding the database,
refer to “Activating the database”.
Installing the database on OS/2:
Chapter 5. Using Netfinity Manager
37
1. Insert the Netfinity Manager CD into the CD-ROM drive (in this example, drive
D; individual drive letters might be different).
2. Start an OS/2 window or full-screen session.
3. Make the CD-ROM drive the active drive.
Type D: and then press Enter.
4. Type the following command at the OS/2 prompt:
NETFINDB CREATE /DBNAME=databasename /DRIVE=d
where databasename is the name of the database and d is the drive where the
database will be located.
Note:
If any part of the database already exists, the utility program will create
only the portions of the database that are missing.
5. Press Enter.
Activating the database
The following information describes how to connect, bind, and grant privileges to the
database.
1. Connecting to the Database
a. Start a DB2 command window.
b. Type the following command:
DB2 CONNECT TO databasename
where databasename is the name of the database as specified in the database
installation step.
c. Press Enter.
2. Bind the package and the database
To prepare SQL statements stored in the bind file and store the package in the
database, perform the following steps from a system on which Netfinity Manager
for OS/2, Netfinity Manager for Windows 95, or Netfinity Manager for Windows
NT has been installed:
a. Open a DB2 command window.
b. In the DB2 command window, type the following command:
DB2 BIND x:\directory\DB2SQLC0.bnd
where x:\directory is the name of the drive and directory where Netfinity
Manager is installed.
c. Press Enter.
Granting and revoking database privileges
The following information describes how to grant and revoke database privileges.
Note:
If your primary system is OS/2, refer to “Database privileges on OS/2
systems” on page 39.
1. Start a DB2 command window.
Notes:
a. If it is not already running, start the DB2 database manager.
b. If you are not connected to the DB2 Netfinity database, connect to the
database now.
2. Type the following command:
38
IBM® Netfinity® 7100 User’s Reference
DB2 GRANT privilegecode ON TABLE tablename TO userid
where
•
privilegecode is one of the following privilege codes:
— ALL
— ALL PRIVILEGES
Note:
•
Grants all the appropriate privileges, except CONTROL, on the
database.
— ALTER
— CONTROL
— DELETE
— INDEX
— INSERT
— REFERENCES
— SELECT
— UPDATE
tablename is the name of the table as specified during database installation. A
listing of the Netfinity database table names can be found in the Netfinity
User's Guide (Appendix H: Netfinity Relational Database Tables).
The Netfinity Database Administration Tool can also be used to
GRANT or REVOKE privileges.
userid is the user ID to be granted access
Note:
•
3. Press Enter to execute the command.
To revoke privileges, substitute REVOKE for GRANT in the command line.
Database privileges on OS/2 systems:
1. Use the GRANT EXECUTE command to enable Netfinity Manager to access the
database.
Type the following command at the OS/2 prompt:
DB2 GRANT EXECUTE ON PACKAGE NETFIN.DB2SQLC0 TO PUBLIC
and then press Enter.
Note:
Specify PUBLIC or authorize only specific manager systems. To limit
access to the database, substitute the authorization name of the managing
system for PUBLIC.
2. Use the CONNECT RESET command to disconnect current users from the
database.
Type the following command at the OS/2 prompt:
DB2 CONNECT RESET
and then press Enter.
3. Use the NETFINDB GRANT command to grant (or revoke) database privileges.
To grant or revoke table privileges on OS/2:
a. Insert the Netfinity Manager CD into the CD-ROM drive (in this example,
drive D; individual drive letters might be different).
b. Make the CD-ROM drive the active drive.
Type D: and then press Enter.
c. Type the following command:
NETFINDB GRANT /ID=id PUBLIC /DBNAME=databasename /PRIV=privilegecode
where
•
id is the user ID to be granted access
Chapter 5. Using Netfinity Manager
39
•
•
databasename is the name of the database as specified during NETFINDB
execution
privilegecode is one of the following privilege codes:
—
—
—
—
—
—
—
—
—
ALL
ALTER
CONTROL
DELETE
INDEX
INSERT
REFERENCES
SELECT
UPDATE
d. Press Enter to execute the command.
Note:
Use PUBLIC or authorize only a specific ID or group name. Netfinity
Manager update programs use the DB2SQLC0 package and do not
require specific table privileges.
To revoke privileges, substitute REVOKE for GRANT in the command line.
To configure Netfinity Manager to discontinue export data through ODBC for use
on DB2, refer to “ODBC database support” on page 42.
Cataloging the database in the managing system: If the manager is using a remote
database, catalog the node the database resides on and then catalog the database to
that node.
Once this step has been completed, the name of the Netfinity Manager database will
appear in the System Information Tools Database Selection window.
Deleting the database
The following information describes how to delete the database for all supported
operating systems.
Note:
If your operating system is OS/2, refer to “Deleting the database on OS/2”.
1. Start a DB2 command window.
2. Type
DB2 DROP DATABASE databasename
where
databasename is the name of the database as specified during the database
installation.
3. Press Enter.
Deleting the database on OS/2: 1.Insert the Netfinity Manager CD-ROM into the
database server CD-ROM drive (in this example, the CD-ROM drive is E).
2. Start an OS/2 window or full-screen session.
3. Make the CD-ROM drive the active drive.
Type E: and press Enter.
4. Type the following command at the OS/2 prompt:
NETFINDB DELETE /DBNAME=databasename
where databasename is the name of the database as specified during NETFINDB
execution.
5. Press Enter.
40
IBM® Netfinity® 7100 User’s Reference
To configure Netfinity Manager to discontinue export data through ODBC for use on
DB2, refer to “ODBC database support” on page 42.
Lotus Notes database support
To enable the Netfinity Manager to export system data to a Lotus Notes database, the
following must be done:
1. Install the Netfinity Manager database template on the Lotus Notes server.
2. Enable Netfinity Manager to export to the Lotus Notes server.
Instructions on installing the Lotus Notes database template and enabling the
Netfinity Manager to export to the Lotus Notes database follow.
System requirements
The minimum requirements for Netfinity Manager to export data to a Lotus Notes
database are:
•
Lotus Notes
•
Lotus Notes client
For information on what versions of Lotus Notes and the Lotus Notes client are
supported, see Table 3 on page 46. See the Notes Administrator’s Guide for general
system requirements and supported communications protocols.
Installing the database
To enable Netfinity Manager to export system data to a Lotus Notes database, install
the Netfinity Manager database template on the Lotus Notes server. During Netfinity
Manager installation, a Lotus Notes database template file (named NETFINDB.NTF)
was copied to the Netfinity Manager program directory. To install the database
template on the Lotus Notes server:
1. Copy NETFINDB.NTF from the Netfinity program directory to the Notes data
directory on the Lotus Notes server.
2. Start Lotus Notes on the server.
3. Click New Database... from the Notes File pull-down menu.
This opens the New Database window.
4. Click Netfinity Database from the Template selection list.
5. Check the Inherit Future Design Changes check box.
This enables future releases of Netfinity Manager to automatically apply changes
to this Netfinity Manager database.
6. Click Local from the Servers selection list.
Note:
When installing the database on a remote server, select the name of the
remote server from the Servers list.
7. Type in the Filename field:
NETFINDB.NSF
8. Type in the Title field:
Netfinity Database
9. Click New to create the database and close the New Database window.
10. Double-click the Netfinity Database icon in the Lotus Notes workspace.
11. Click Database in the File pull-down menu.
Chapter 5. Using Netfinity Manager
41
12. Click Access Control... in the Database pull-down menu.
13. Set the Access Level for all Netfinity Manager systems that will be exporting data
to this database to Editor.
14. Check the Can Delete Documents check box.
15. Click OK.
Once the Lotus Notes database is installed, enable Netfinity Manager systems to
export to the Lotus Notes server.
•
If the Netfinity Manager system is running Netfinity Manager for OS/2, ensure
that the Lotus Notes directories are included in the CONFIG.SYS file LIBPATH,
PATH, and DPATH statements. If the directories are not included in these
statements, it is not possible to export to the Lotus Notes database.
•
If the system is running Netfinity Manager for Windows NT, ensure that the
Lotus Notes directory path is included in the Global Windows NT environment
settings.
•
If the system is running Netfinity Manager for Windows 95, ensure that the
Lotus Notes directories are included in the AUTOEXEC.BAT file PATH
statement. If the directories are not included in this statement, it is not possible
to export to the Lotus Notes database.
Once these steps have been completed, export system information from Netfinity
Manager to an easy-to-browse Lotus Notes database.
Browsing the Netfinity Manager Lotus Notes
database
To browse the data contained in the Netfinity Manager Lotus Notes database:
1. Open the Netfinity Database object in the Lotus Notes Workspace.
2. Select from the View pull-down menu the section of the Netfinity Manager
database to be browsed.
The Netfinity Manager database is divided into sections that contain data
gathered by specific Netfinity Manager services. Click the name of the service that
gathers the data to be viewed (for example, Alert Logs).
Note:
Some menu selections will contain submenus.
3. Information contained in the part of the Netfinity Manager database that has been
selected is now listed in the window. For more detailed information about any
displayed data item, double-click the data item.
4. Some data items can be expanded to reveal additional information. These items
are identified by a plus sign (+) in the left side border of the Notes window, beside
the name of the data item. To expand the data item, select the item and then click
Expand in the View pull-down menu.
ODBC database support
Netfinity Manager supports exporting data via ODBC for use on SQL or DB2
database systems.
Note:
ODBC database export is available only on systems that are running Netfinity
Manager.
System requirements
The minimum requirements for Netfinity Manager ODBC database export are:
•
42
Windows NT
IBM® Netfinity® 7100 User’s Reference
— ODBC
— ODBC support for one or more of the following database management
systems (DBMS):
•
–
IBM DB2
–
Microsoft SQL Server
Windows 95, with:
— ODBC
— ODBC support for one or more of the following database management
systems:
•
–
IBM DB2
–
Microsoft SQL Server
OS/2
— Microsoft SQL Server (using the Visigenic driver provided with Microsoft
SQL Server)
or
— IBM DB2
For detailed information about supported ODBC platforms, see Table 3 on page
46.
Note:
The ODBC database name must not be longer than 8 characters.
ODBC database configuration
This section describes the procedures you must complete before Netfinity Manager
can create the Netfinity Database Tables using ODBC.
1. Define the NETFIN ID so the Netfinity Database Administration can create the
Netfinity Database tables with a table qualifier of NETFIN.
Attention: NETFIN is a restricted user ID. The password is not retained by
Netfinity Database Administration after use. Do not use this ID for exports.
Notes:
a. In OS/2 and Windows 95, NETFIN must either be the owner of the database
or must be given administrator authority.
b. In Windows NT, when exporting to DB2, NETFIN must either be the owner of
the database or be defined as a system administrator through the NT User
Manager for Domains or the NT User Manager.
In Windows NT, when exporting to MS SQL, NETFIN must be the owner of
the database or be given table create rights.
2. Create the database with the appropriate relationship with the NETFIN ID.
3. Make a database ODBC source either using the ODBC tools shipped with the
operating system or the database.
4. On Windows NT, configure the Netfinity Support Program to export data using
the ODBC database.
a. Open Services from the Control Panel.
b. Click Netfinity Support Program from the Services field, then click Startup.
c. Click Automatic in the Startup Type button group.
d. Click This Account in the Log On As field group. Enter in the This Account
field the user name of the account that made this database an ODBC source.
e. Click OK.
Chapter 5. Using Netfinity Manager
43
Note:
If the Event Scheduler or Alert Manager will be used to export data using
ODBC, continue to have the ID which made the database an ODBC source
logged on during the time Event Scheduler will be exporting data.
Creating the Netfinity Manager tables
To create the tables needed to enable Netfinity Manager to export data:
1. Open the Netfinity Manager Database Administration service.
The Netfinity Manager Database Administration service is found in the Netfinity
Manager folder or Netfinity Manager program group. Double-click this icon to
open the Netfinity Manager Database Administration window.
2. Select a DBMS.
Click in the Select DBMS listing the name of the DBMS which Netfinity Manager
will be using to export data.
44
IBM® Netfinity® 7100 User’s Reference
3. To create the Netfinity Manager table groups within the database, click Create
and then click OK to open the Database Server window.
The following table actions are also available:
•
Delete
To remove the Netfinity Manager table groups from the database, click
Delete and then click OK to open the Database Server window.
•
Grant
Permits access to a database for a specified user ID. To grant access:
a. Click Grant.
b. In the User ID field type the user ID that will be permitted to access the
database.
c. Select privileges for this ID.
All privileges (Insert, Delete, Select, and Update) are selected by default.
A user ID must have all of these privileges to export data to the
database.
d. Click OK to open the Database Server window.
•
Revoke
Disables access to a database for a specified user ID. To revoke access:
a. Click Revoke.
b. In the User ID field type the user ID that will have access to the database
revoked.
c. Deselect privileges to be revoked for this ID.
All privileges (Insert, Delete, Select, and Update) are selected by default.
A user ID must have all of these privileges to export data to the
database. Some or all of these privileges can be revoked.
d. Click OK to open the Database Server window.
4. Select the database within which the table groups will be created.
5. Click OK.
The Netfinity Manager Database Access window opens.
6. Type in the User ID field
netfin
netfin is the qualifier name of the Netfinity Manager database.
7. In the Password field type the password that enables access to the Netfinity
Manager database.
8. Click OK.
As the information is processed, a Creating tables status message should be
displayed. When the operation completes, a Requested Action Completed message
should be displayed.
Supported and certified databases
The following table shows databases and operating systems that are certified for use
with this release of Netfinity Manager.
Chapter 5. Using Netfinity Manager
45
Table 3. Supported Netfinity Databases. Reference by operating system and database client version.
Product
Windows 95
Windows
NT 3.51
Windows
NT 4.0
OS/2 Warp
Connect
OS/2 Warp
4.0
IBM DB2 Version 2.1.2
Yes
Yes
Yes
Yes
Yes
IBM DB2 Universal Database
5.0
Yes
Yes
Yes
Yes
Yes
ODBC - IBM DB2 Version
2.1.2
Yes, DB2
Driver
Yes, DB2
Driver
Yes, DB2
Driver
Yes, DB2
Driver
Yes, DB2
Driver
ODBC - IBM DB2 Universal
Database 5.0
Yes, DB2
Driver
Yes, DB2
Driver
Yes, DB2
Driver
Yes, DB2
Driver
Yes, DB2
Driver
ODBC - Microsoft SQL
Version 7.0
Yes,
Microsoft
SQL Driver
Yes,
Microsoft
SQL Driver
Yes,
Microsoft
SQL Driver
Yes, Visigenic No
Driver
Version 1.10
ODBC - Microsoft SQL
Version 6.5
Yes,
Microsoft
SQL Driver
Yes,
Microsoft
SQL Driver
Yes,
Microsoft
SQL Driver
No
No
Lotus Notes Version 4.5.2
Yes
Yes
Yes
Yes
Yes
Lotus Notes Version 4.5.3a
Yes
Yes
Yes
Yes
Yes
Lotus Notes Version 4.6
Yes
No
Yes
No
No
Lotus Notes Version 4.6a
Yes
No
Yes
No
No
Lotus Notes Version 4.63
Yes
No
Yes
No
No
Oracle Version 7.3
Yes, Oracle
Driver
Version
2.0.3.1.1
Yes, Oracle
Driver
Version
2.0.3.1.1
Yes, Oracle
Driver
Version
2.0.3.1.1
No
No
Oracle Version 8.0
Yes, Oracle
Driver
Version
8.0.3.0.0
No
Yes, Oracle
Driver
Version
8.0.3.0.0
No
No
Sybase SQL Version 11.0
Yes, Sybase
Driver
Version
10.0.3T4
Yes, Sybase
Driver
Version
10.0.3T4
Yes, Sybase
Driver
Version
10.0.3T4
No
No
Note:
The above applies to Netfinity Manager Release 5.2.0 and later.
Starting Netfinity Manager
To start Netfinity Manager:
1. Open the Netfinity Manager folder or program group.
During installation of Netfinity Manager, a Netfinity Manager folder (OS/2,
Windows 95, or Windows NT 4.0 only) or a Netfinity Manager program group
(Windows NT 3.51 only) was added to the Desktop. The Netfinity Manager folder
or program group contains the Netfinity Manager Service Manager object.
46
IBM® Netfinity® 7100 User’s Reference
Notes:
a. In your Netfinity Manager folder or program group is a document titled Read
Me First, which contains information about Netfinity Manager that might not
be covered in your documentation.
b. The Netfinity Manager folder also contains the Network Driver
Configuration object, which you can use to reconfigure your network
protocols and system keywords, and the Netfinity Manager Database Tables
object, which contains a handy online reference for all of the data tables in the
Netfinity Manager database. For more information on Netfinity Manager
database support see “Netfinity Manager database support” on page 36.
c. The Netfinity Manager folder also contains a Netfinity Database
Administration object. You can use Netfinity Database Administration to
configure Netfinity Manager database support. For more information on
Database Administration, see "ODBC Database Support" in Netfinity Manager
Quick Beginnings.
2. Start the Netfinity Service Manager.
To start the Netfinity Service Manager, double-click the Netfinity Service Manager
object.
Netfinity Manager Service Manager
All Netfinity Manager services that are supported by the operating system can be
started from the Netfinity Manager Service Manager window. The services that are
available for use depend on the installation configuration that was selected during
installation.
Chapter 5. Using Netfinity Manager
47
To start any Netfinity Manager service that appears in the Service Manager window,
double-click the icon for that service. To start a Netfinity Manager service on a remote
system, use the Remote System Manager service.
Netfinity Manager service descriptions
Each Netfinity Manager service consists of a base program and a graphical user
interface (GUI). The service base programs enable Netfinity Manager to remotely
access the individual services, but do not allow for local access. The service GUIs,
when functioning along with their respective base program, enable access to the
service.
Some services are available only on systems with certain system configurations. These
services are:
•
Alert on LAN Configuration (available only on systems running Windows 95 or
later or Windows NT 4.0 or later)
•
Capacity Management (available only on systems running Windows NT 4.0 or
later)
•
Cluster Manager (available only on systems running Windows NT 4.0 or later)
•
DMI Browser (requires DMI Service Layer)
•
ECC Memory Setup (requires ECC memory)
•
Predictive Failure Analysis (requires a PFA-enabled hard disk drive)
•
RAID Manager (requires a RAID hard disk drive subsystem)
•
System Partition Access (requires a built-in System Partition)
•
Update Connector Manager (available only on systems running Windows NT
4.0 or later)
Brief descriptions of each of the Netfinity Manager services follow. Complete
instructions on how to use each of these services can be found in the service-specific
chapters of the Netfinity Manager User’s Guide.
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IBM® Netfinity® 7100 User’s Reference
Advanced System Management
The Advanced System Management service provides extensive functionality
available for your IBM PC Server Advanced System Management Adapter, Netfinity
Advanced System Management PCI Adapter, or Netfinity Advanced System
Management Processor. With the Advanced System Management service, you can
configure system management events (such as POST, loader, and operating system
time-outs or critical temperature, voltage, and tamper alerts). If any of these events
occurs, the Advanced System Management service can be configured to use a modem
or your Netfinity Manager system to automatically forward a Netfinity alert to other
Netfinity Manager systems or to a numeric or alphanumeric pager.
Alert Manager
The Alert Manager is an extendable facility that allows receiving and processing of
application-generated alerts. A variety of actions can be taken in response to alerts,
including logging alerts, notifying the user, forwarding the alert to another system,
executing a program, playing a WAV file (available only on multimedia systems),
generating an SNMP alert message, dialing out to a digital pager service (available
only on systems that have a modem), or taking an application-defined action. Actions
are user-definable, using a flexible action management interface.
Also, an extensive, detailed log is kept of all alerts received by the Alert Manager.
Logged information includes date and time the alert was received, type and severity
of the alert, the ID of the application that generated the alert, as well as any text that
was generated and any action taken by the Alert Manager. Individual or multiple
alerts can be selected from the log and printed for later reference, or deleted once
problems are corrected. This service is available for stand-alone use and network use.
Alert on LAN configuration
Use the Alert on LAN configuration service to configure monitoring options of Alert
on LAN-capable systems locally and remotely. Systems with Alert on LAN capability
provide critical status information about system states. The data is reported by
hardware or software (depending on whether the systems in currently powered on or
not) using TCP/IP.
Capacity Management
Capacity Management is an easy-to-use resource management and planning tool for
network managers and administrators, allowing you to remotely monitor the
performance of servers on the network.
Cluster Manager
Cluster Manager is an application designed to enhance the cluster management
capabilities of the Microsoft Cluster Server (MSCS) administration console, included
with Microsoft Windows NT Version 4.0 Enterprise Edition. Cluster Manager builds
on the power of MSCS, providing an integrated graphical interface that enables you to
quickly and easily monitor and manage the clustered systems on your network. This
service is available only on systems running Windows NT Workstation 4.0.
Critical File Monitor
Critical File Monitor can warn you whenever critical system files on the system are
deleted or altered. Critical File Monitor makes it simple to generate Netfinity alerts
when an important System File (such as the CONFIG.SYS file) changes date, time,
size, or when it is deleted or created. Critical File Monitor can also be used to monitor
any other files that reside on a Netfinity Manager system.
Chapter 5. Using Netfinity Manager
49
DMI Browser
DMI Browser enables you to examine information about the DMI-compliant
hardware and software products installed in or attached to the system.
ECC Memory Setup
The ECC Memory Setup allows for monitoring of ECC memory single-bit errors, and
can automatically "scrub," or correct, the ECC memory when errors are detected. Also,
a running count of single-bit errors can be kept, and can set a single-bit error
threshold that will cause a nonmaskable interrupt (NMI) if the ECC single-bit error
threshold is exceeded. This service is available for both stand-alone and network use
by any system that has ECC memory.
Event Scheduler
Use Event Scheduler to automate many Netfinity Manager services. With Event
Scheduler, you can automatically gather and export System Information Tool, System
Profile, and Software Inventory data, distribute or delete files, restart systems, execute
commands, and access and manage System Partitions on all of the Netfinity Manager
systems on the network. Scheduled events can be performed one time only, or can be
performed according to a user-defined schedule.
File Transfer
Use the File Transfer service to easily send, receive, or delete files or entire directories
to and from remote Netfinity Manager systems on the network.
Power-On Error Detect
The Power-On Error Detect service can warn you immediately when a remote
Netfinity Manager system has start-up problems, enabling you to react quickly to
problems and minimize downtime.
Predictive Failure Analysis
The Predictive Failure Analysis (PFA) service enables continual monitoring and
managing of PFA-enabled hard disk drives. A PFA-enabled hard disk drive features
hardware designed to help detect drive problems and predict drive failures before
they occur, thus enabling you to avoid data loss and system downtime.
Process Manager
Use Process Manager to view detailed information about all processes that are
currently active on any system. It is also possible to stop or start processes and
generate Netfinity Manager alerts if a process starts, stops, or fails to start within a
specified amount of time after system startup.
RAID Manager
The RAID Manager service can monitor, manage, and configure an assortment of
Redundant Arrays of Independent Disk (RAID) adapters and arrays without
requiring the RAID system to be taken offline to perform maintenance. Use the RAID
Manager to gather data about the system RAID array and RAID adapter, rebuild
failing drives, add (or remove) logical drives, perform data integrity tests, and many
other RAID system tasks. This service is available for stand-alone use and network
use by any system that has a supported RAID adapter.
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IBM® Netfinity® 7100 User’s Reference
Remote Session
Use Remote Session to establish a fully active command session with any remote
Netfinity Manager system.
Remote System Manager
Use Remote System Manager to access and manage any Netfinity Manager service on
any Netfinity Manager system in the network. The Netfinity Manager system on the
network is organized into easy-to-manage logical groups that can be updated
automatically using the auto-discovery feature.
Remote Workstation Control
Remote Workstation Control can monitor or control the screen display of a remote
system that is running Netfinity Manager (or Client Services for Netfinity Manager).
Once you initiate a Remote Workstation Control session with another Netfinity
Manager system, you can passively monitor events that are occurring on the display
of the remote system or actively control the remote system desktop. When you initiate
an active Remote Workstation Control session, clicks and keystrokes that are entered
on your system are automatically passed to the remote system. With Remote
Workstation Control, you can remotely start programs, open and close windows,
enter commands, and much more.
Screen View
The Screen View service takes a "snapshot" of the system graphic display or any
remote system running Netfinity Manager or Client Services for Netfinity Manager
and displays it on the screen. These snapshots can be saved as bitmaps and viewed
later.
Security Manager
The Security Manager service can prevent unauthorized access to some or all of the
Netfinity Manager services. It uses incoming user ID and password combinations,
and is available for network use only.
Serial Connection Control
The Serial Connection Control service enables remote systems running Netfinity
Manager to access the system through a phone line and modem. With the Serial
Connection Control service, you do not have to be attached to a network to benefit
from the outstanding remote system access, monitoring, and management capabilities
of Netfinity Manager.
Note:
The system must have a properly installed and configured modem that
supports at least 9600 baud for the Serial Connection Control service to
function.
Service Configuration Manager
Service Configuration Manager can save the configuration of a Netfinity Manager
service from a selected system to a service configuration file (SCF). Once created, SCF
files can be used by Event Scheduler to restore the configuration to the same system,
or it can be used (in conjunction with Event Scheduler) to duplicate that configuration
on other similar systems you choose.
Chapter 5. Using Netfinity Manager
51
Software Inventory
Software Inventory enables the user to create and manage software product
dictionaries that can be used to easily maintain an inventory of all application
programs installed on the system.
System Diagnostics Manager
System Diagnostics Manager enables you to initiate a variety of diagnostic tasks on
systems that support ROM-based diagnostics. The results of all previously run
diagnostic sessions are stored and can be examined using System Diagnostics
Manager to help diagnose and resolve system problems.
System Information Tool
The System Information Tool enables quick and convenient access to detailed
information on the hardware and software configurations of the system. System
Information Tool gathers information about almost any computer; however, the most
detail is provided when this service is used with IBM computers. This service is
available for both stand-alone and network use.
System Monitor
The System Monitor provides a convenient method of charting and monitoring the
activity of a number of components in a system, including processor usage, disk space
used, and ECC memory errors. These convenient monitors are detachable and
scalable, enabling only the monitors needed to remain available at all times. Use the
System Monitor Threshold Manager to set threshold levels for any of the monitored
components. When exceeded, these thresholds will generate user-configured alerts.
Data is continually collected from the time the system starts. A sophisticated datahandling technique is used to weigh the individual values, average concurrent
samples, and post single values that accurately reflect long-term system activity. This
technique allows system activity records to be maintained without creating enormous
data files. This service is available for both stand-alone and network use.
System Partition Access
The System Partition Access allows for greatly simplified system partition file
handling, both locally and remotely. Individual files and entire directories can be
renamed or deleted from the system partition. Individual files can be renamed,
deleted, or copied into the system partition. Also, the entire partition can be backedup, restored, or deleted. This service is available for stand-alone use and network use
by any system that has a System Partition.
System Profile
The System Profile provides a convenient notebook of pertinent data about a
particular user or system. It features many predefined fields for extensive userspecific data, including name, address, office number and location, and phone
number. System Profile also includes many predefined fields for system-specific data
that might not be available to the System Information Tool, including model and serial
numbers and date of purchase. Finally, there are many user-definable miscellaneous
fields that can be used to hold any data the user or administrator requires.
Update Connector Manager
Use Update Connector Manager to quickly and easily gather information about
various updates that are available for your client systems. Once available updates are
52
IBM® Netfinity® 7100 User’s Reference
discovered, use Update Connector Manager to apply updates to your systems
remotely. Updates can be applied to individual systems, or you can apply multiple
updates to multiple systems, all from Netfinity Manager. You can also use Update
Connector Manager to remove previously applied updates. Update Connector
Manager also includes a scheduler that you can use to discover, apply, or remove
updates automatically and periodically.
Web Manager Configuration
Use the Web Manager Configuration service to limit access to the Netfinity Manager
for Web to user-specified TCP/IP host or ranges of TCP/IP host addresses. Enable or
disable the Netfinity Manager for Web and specify the TCP/IP port number to which
the Netfinity Manager Web server functions.
Delaying Netfinity Manager startup on OS/2 systems
In some cases, it might be necessary for you to delay the automatic startup of the
Netfinity Manager Network Interface (NETFBASE.EXE) in order to allow other timesensitive applications to start up correctly or to allow your system to fully configure
itself prior to beginning network operations. NETFBASE.EXE includes a parameter
(WAIT) that you can use to specify the number of seconds that NETFBASE.EXE will
wait before starting.
During Netfinity Manager installation, the Netfinity Manager Network Interface
object is placed in the Startup folder. To configure Netfinity Manager to wait a
specified number of seconds before starting:
1. Shut down the Netfinity Manager Network Interface if it is running.
2. Open the Startup folder.
3. Using the right mouse button, click the Netfinity Manager Network Interface
object. This will open the Netfinity Manager Network Interface context menu.
4. Click Settings to open the Netfinity Manager Network Interface Settings
notebook.
5. In the Parameters field type
WAIT:x
where x is the number of seconds that you want the Netfinity Manager Network
Interface to wait before starting.
6. Close the Netfinity Manager Network Interface Settings notebook.
With the WAIT parameter set to x, whenever you start your system, the Netfinity
Manager Network Interface will wait x seconds before starting.
Note:
This feature is available only on systems that are running OS/2.
Getting more information about Netfinity Manager
Complete information on how to use Netfinity Manager (as well as Client Services for
Netfinity Manager) is included in Adobe Acrobat format on the Netfinity Manager
CD.
The \DOCS subdirectory contains the following files:
Chapter 5. Using Netfinity Manager
53
Filename
Document Title
Description
DOCSREAD.ME
DOCSREAD.ME
Text file that contains brief descriptions of
each of the Adobe Acrobat-readable PDF
file contained in this directory.
README.SCO
Client Services for Netfinity Manager for
SCO UnixWare Read Me
Text file that contains installation and
setup information for Client Services for
Netfinity Manager for SCO UnixWare.
NFMGRQB.PDF
Netfinity Manager Quick Beginnings
Installation and setup information for
Netfinity Manager.
NFMGRUG.PDF
Netfinity Manager User's Guide
Detailed information on how to use
Netfinity Manager.
NFMGRCR.PDF
Netfinity Manager Command Reference
Detailed information on Netfinity
Manager command line functions.
NFCSVCQB.PDF
Client Services for Netfinity Manager
Quick Beginnings
Installation and setup information for
Client Services for Netfinity Manager.
NFSVCUG.PDF
Client Services for Netfinity Manager
User's Guide
Detailed information on how to use
Client Services for Netfinity Manager.
NFSVCNW.PDF
Client Services for Netfinity Manager for
NetWare User's Guide
Installation, setup, and usage information
for Client Services for Netfinity Manager
for NetWare.
ASMUPDT.PDF
Advanced System Management
Information
Updated information on the Advanced
System Management and Dynamic
Connection Manager services. These
services are included with this version of
Netfinity Manager.
NFSCOBAS.PDF
Client Services for Netfinity Manager for
SCO UnixWare User's Guide
Installation, setup, and usage information
for Client Services for Netfinity Manager
for SCO UnixWare.
Installation options
This appendix describes methods for performing automated installations of Netfinity
Manager and creating customized Netfinity Manager installations.
Automated installation
If the system has a CID-enabled (CID stands for customization, installation, and
distribution) software distribution manager utility (such as LAN CID, included with
IBM Network Transport Services/2), Netfinity Manager can be installed on systems
within the network by using the Netfinity Manager installation program command
line parameters and response file. First, a source directory must be created for the
installation.
To create a source directory for a Client Services for Netfinity Manager installation:
1. Create a new directory on your system. This new directory will serve as a source
directory for the program files.
2. Copy the files from the appropriate Client Services for Netfinity Manager
directory location on the CD-ROM to source directory you created.
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IBM® Netfinity® 7100 User’s Reference
For example, when creating a source directory to distribute Netfinity Manager
Services for OS/2, copy all of the files from the OS2/SERVICES directory into the
created directory.
To create a source directory for a Netfinity Manager installation:
1. Create a new directory on your system. This new directory will serve as a source
directory for the program files.
Important:
Be sure to copy the Client Services for Netfinity Manager source files before the
copying the Netfinity Manager source files because the Netfinity Manager
directory contains some files that will overwrite files from the Client Services for
Netfinity Manager directory. Only Netfinity Manager installations can be done
from this directory.
2. Copy the files from the appropriate Client Services for Netfinity Manager
directories.
For example, when creating a source directory to distribute Netfinity Manager for
OS/2, copy all of the files from the OS2/SERVICES directory into the source
directory.
3. Copy the files from the appropriate Netfinity Manager directory.
For example, when creating a source directory to distribute Netfinity Manager for
OS/2, copy all of the files from the OS2/MANAGER directory into the source
directory.
After an installation source directory has been created, use a response file and the
Netfinity Manager installation program command-line parameters. The Netfinity
Manager installation program supports the following command-line parameters:
/R: drive+path+filename
Specifies the drive, path, and file name of the response file. See the
NETFBASE.RSP file (located in the directory in which Netfinity Manager was
installed) for an example of a response file with comments on the included
parameters.
/S: drive+path
Specifies the drive and path to install from. This is the directory to which the
files were copied.
/T: drive
Specifies the drive to install to. Default is the current startup drive.
/TU: drive+path
Specifies the drive and path of the CONFIG.SYS file to update. The default is
to change the CONFIG.SYS in the root directory of the drive specified in the
/T parameter (or the startup drive). This parameter is ignored if the
ChangeConfig parameter in the response file is FALSE.
For example, the line:
NETFINST /R:NETFBASE.RSP /S:Y:\NETFIN
/T:C /TU:D:\
will install Netfinity Manager, using the options in the response file
NETFBASE.RSP, from the directory Y:\NETFIN, to drive C: (the directory to
which the files are installed is taken from the response file), and will modify
the CONFIG.SYS file in the D:\ directory.
Note:
For information on how to use a CID-enabled software distribution manager,
refer to the publications provided with the individual CID-enabled product.
Chapter 5. Using Netfinity Manager
55
Customized installation
For security reasons, not all users might need to have access to all services. User
access can be restricted by creating a customized installation that will prevent some
services from being installed.
To create a customized installation, the INSTALL.INI file must be edited. For example,
when creating a customized Netfinity Manager for Windows 95 or NT installation,
edit the INSTALL.INI file that is found on Netfinity Manager directory.
The INSTALL.INI file has three sections, separated by the line
[==]
The first section contains the installation configuration that can be selected during
installation. There can be no more than eight choices. Each choice takes up two lines.
The first line is the text that is displayed next to the installation configuration radio
button. The second line is a list of the options in the third section that will be installed
when this choice is selected for installation.
For example:
;IBM SysMgt Install Script, Version 2 (Do not remove this comment line)
Netfinity Manager Installation [Manager 16900]
Advanced System Management Support [ServProc 450]
Capacity Manager Enhancement [CapMgt 5600]
Remote Workstation Control [RWC 2000]
World Wide Web Enhancement (TCPIP Required) [WebManager 3000] IsTcpip
[==]
Netfinity Manager CD for Windows 95/NT
[==]
NetFinity Admin
NULL Manager
CL 0 1 NETFBASE.EXE
CCL 0 1 NETDOM.INI
CCL 0 1 NETNODES.INI
CCL 0 1 INSTALL.BAT
CCL 0 1 NETFINST.EXE
CCL 0 1 INSTALL.INI
CCL 0 1 WININST.HLP
CL 0 1 APCKINST.DLL
;Screen Capture GUI
;NULL Manager
; CL 0 1 SAVEG.EXE
; CL 0 1 SAVEG.HLP
This INSTALL.INI will create a Netfinity Manager installation configuration that also
installs Advanced System Management, Capacity Manager, Remote Workstation
Control, and Netfinity Manager World Wide Web enhancement.
The second section contains the names of the CD that this installation script will use.
The third section contains the list of options that can be installed. These are the
options that are selected by the choices in the first section. The options are
consecutively numbered starting at 1, so any inserted options will change the number
of all following options. Each option uses the following format:
Option Name
Dll-entrypoint
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IBM® Netfinity® 7100 User’s Reference
option file
option file
...
install command
install command
...
Option Name An identifying comment by the installation program. All options must
have a different Option Name. This is used only for identification.
Dll-entrypoint
Used to determine whether an option is valid for a given target machine. In
most cases, it should be the reserved string "NULL."
The easiest way to customize an installation is to simply put a semicolon in front of
any service that you want to remove from the installation.
To add a line item in a specific section, add all the necessary item information in the
format shown in the following example.
Before:
Screen Capture GUI
NULL Manager
CL 0 1 SAVEG.EXE
CL 0 1 SAVEG.HLP
After:
Screen Capture GUI
NULL Manager
CL 0 1 SAVEG.EXE
CL 0 1 SAVEG.HLP
CL 0 1 CUSTOM.INI
Chapter 5. Using Netfinity Manager
57
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IBM® Netfinity® 7100 User’s Reference
Chapter 6. Installing options
This chapter provides instructions to help you add options to your server.
Major components of the Netfinity 7100
The orange color on components and labels in your server identifies hot-swap
components. This means that you can install or remove the components while the
system is running, provided that your system is configured to support this function.
For complete information about installing or removing a hot-swap or hot-plug
component, see the information provided in the detailed procedures in this
document.
The blue color on components and labels indicates touch points where a component
can be gripped, a latch moved, and so on.
Note:
Hot-swap
drive
Illustrations in this document might differ slightly from your hardware.
Removable-media
drive
© Copyright IBM Corp. 2000
Filler panel
Fan assembly
Power supply
59
Terminator card
Memory
module
Memory board
Shuttle
Microprocessor
I/O board
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IBM® Netfinity® 7100 User’s Reference
Component locations
This section provides illustrations of the I/O board, processor board, and memory
board component locations.
I/O board component locations
The following illustration shows the location of the input/output (I/O) connectors on
the I/O board.
Note:
Illustrations in this document might differ slightly from your hardware.
Power
backplane
Processor
board
Keyboard
Mouse
Video port
USB 1 and
USB 2 port
Ethernet port
Management
port
Serial
port A
Serial
port B
Parallel port
ASM
interconnect
SCSI
external
Chapter 6. Installing options
61
Processor board component locations
The following illustration shows the location of the LEDs, connectors, and jumpers on
the processor board.
Processor board LEDs
The following illustration shows the location of the LEDs.
Note:
Illustrations in this document might differ slightly from your hardware.
VRM 1 error LED
(CR6)
Microprocessor 1
CR9)
error LED ((Cr9)
VRM 2 error LED
(CR7)
Microprocessor 2
CR3)
error LED ((Cr3)
VRM 3 error LED
(CR5)
Microprocessor 3
CR8)
error LED ((Cr8)
Microprocessor 4
CR4)
error LED ((Cr4)
VRM 4 error LED
(CR10)
Battery
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IBM® Netfinity® 7100 User’s Reference
Processor board connectors
The following illustration shows the connectors.
Microprocessor 1
Connector (J2)
VRM 1 Connector
Microprocessor 2
Connector (J3)
VRM 2 Connector
Microprocessor 3
Connector (J4)
VRM 3 Connector
Reserved (J8 and J9)
Microprocessor 4
Connector (J5)
VRM 4 Connector
Memory board
Connector
PCI Slot 1 and 2
(on PCI bus A)
PCI Slot 3-6
(on PCI bus B)
Battery
Chapter 6. Installing options
63
Processor board jumpers
The following illustration shows the jumpers.
3.3 V standby
power for slot 2
(J20)
Advanced
System
Management
Processor reset
jumper block
(J59)
Jumper block
(J10-J16)
Flash ROM pageswap jumper
block (J56)
Power-on
control jumper
block (J23)
Power-on
password
override jumper
block (J48)
3.3 V standby
power for slot 1
(J47)
Battery
Microprocessor core-frequency
selection jumper block (J13-J16)
Reserved (J10)
Reserved (J12)
Reserved (J11)
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IBM® Netfinity® 7100 User’s Reference
Memory board component locations
The following illustration shows the location of the DIMM connectors on the memory
board.
Connector 1(J1)
Connector 9 (J9)
Connector 2 (J2)
Connector 10 (J10)
Connector 3 (J3)
Connector 11 (J11)
Connector 4 (J4)
Connector 12 (J12)
Connector 5 (J5)
Connector 13 (J13)
Connector 14 (J14)
Connector 6 (J6)
Connector 14 (J14)
Connector 7 (J7)
Connector 15 (J15)
Connector 8 (J8)
The following illustration shows the location of the error LEDs on the memory board.
DIMM 1 error
LED (CR4)
DIMM 9 error
LED (CR13)
DIMM 2 error
LED (CR5)
DIMM 10 error
LED (CR12)
DIMM 3 error
LED (CR2)
DIMM 11 error
LED (CR15)
DIMM 4 error
LED (CR1)
DIMM 12 error
LED (CR16)
DIMM 5 error
LED (CR6)
DIMM 13 error
LED (CR11)
DIMM 6 error
LED (CR3)
DIMM 14 error
LED (CR14)
DIMM 7 error
LED (CR7)
DIMM 15 error
LED (CR10)
DIMM 8 error
LED (CR8)
DIMM 16 error
LED (CR9)
Chapter 6. Installing options
65
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the safety and handling guidelines provided in the Safety
Information book, and the information in “Safety information statements” on
page 67, and “Handling static-sensitive devices” on page 67. These guidelines
will help you work safely while working with your server or options.
•
You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, or hot-swap fans.
•
The orange color on components and labels in your server identifies hot-swap
components. This means that you can install or remove the component while the
system is running, provided that your system is configured to support this
function.
•
The blue color on components and labels identifies touch points where you can
grip a component, move a latch, and so on.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
For a list of options for the Netfinity 7100, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
Note:
If you upgrade your server by installing a RAID adapter, you must configure
your disk arrays after you install hard disk drives. In this case, follow the
instructions in the RAID adapter documentation after installing the drives.
Return here to install your remaining options, if applicable.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
•
Each of the drive bays has either a drive or a filler panel installed.
•
Each of the power supply bays has either a power supply or a filler panel
installed.
•
There are at least 50 mm (2 inches) of ventilated space at the sides of the server
and 100 mm (4 inches) at the rear of the server.
•
The top cover is in place during normal operation.
•
The top cover is removed for no longer than 30 minutes while the server is
operating.
•
The processor housing cover over the processor and memory area is removed
for no longer than 10 minutes while the server is operating.
•
A removed hot-swap drive is replaced within ten minutes of removal.
•
Cables for optional adapters are routed according to the instructions provided
with the adapters.
•
A failed fan is replaced within 48 hours.
Working inside the server with the power on
Your server supports hot-swap devices and is designed to operate safely while turned
on with the cover removed. The server is designed to protect you and the server.
Follow these guidelines when you work inside a server that is turned on:
66
IBM® Netfinity® 7100 User’s Reference
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside
the server.
•
Do not allow your necktie or scarf to hang inside the server.
•
Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
•
Remove items from your shirt pocket (such as pens or pencils) that could fall
into the server as you lean over it.
•
Avoid dropping any metallic objects, such as paper clips, hair pins, or screws,
into the server.
Handling static-sensitive devices
When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to
avoid damage from static electricity. For details on handling these devices, refer to the
following Web site and use a search term of ESD:
http:\\www.ibm.com
Safety information statements
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Chapter 6. Installing options
67
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni
sulla sicurezza.
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
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IBM® Netfinity® 7100 User’s Reference
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
Removing the server top cover, front door, and media-bay bezel
Review the information in “Before you begin” on page 66.
Removing the top cover
Note:
The illustrations in this book might differ slightly from your hardware.
Top cover
Captive screws
To remove the server top cover:
1. Loosen the two thumbscrews on the back edge of the top cover.
2. Slide the top cover slightly toward the rear of the server. Lift the cover off the
server and set the cover aside.
Attention: For proper cooling and airflow, replace the top cover after installing or
removing an option. Operating the server for extended periods of time (over 30
minutes) with the top cover removed might damage server components.
Chapter 6. Installing options
69
Removing the server front door and the media-bay
bezel
To remove the server front door of a tower model:
1. Unlock and open the front door.
2. Lift the front door up and off its hinges. Store the door in a safe place.
To remove the media-bay bezel:
1. Release the two tabs at the bottom edge of the media-bay bezel and pull the
bottom of the bezel slightly away from the server.
2. Pull the media-bay bezel down to release the two tabs at the top edge of the bezel.
Store the bezel in a safe place.
Working with adapters
You can install up to six adapters in the expansion connectors on the processor board.
All six of the slots are peripheral component interconnect (PCI) expansion slots.
Your server comes with an integrated super video graphics array (SVGA) video
controller, which is not removable. If you want to disable this controller and use a
video adapter instead, you can install a video adapter in an expansion slot. When you
install a PCI video adapter, the server BIOS automatically disables the integrated
video controller.
Note:
70
Video adapters are supported in all six PCI slots.
IBM® Netfinity® 7100 User’s Reference
The following illustration shows the location of the 64-bit PCI expansion slots on the
processor board.
Note:
The illustrations in this book might differ slightly from your hardware.
PCI slots 1-2 (on PCI bus A)
PCI slots 3-6 (on PCI bus B)
Adapter considerations
Before you continue with the adapter-installation procedure:
•
Review the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change the switch or jumper settings on your adapter, follow the instructions
that come with the adapter documentation.
•
Slots 3 through 6 support 5.0Vand universal PCI adapters.
Note:
A Universal PCI adapter supports both 3.3V and 5.0V operation.
•
Slots 1 and 2 support 3.3 V and universal PCI adapters only.
•
Your server uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
•
The system scans PCI slots 1 through 6 to assign system resources; then, the
system starts (boots) the PCI devices in the following order: processor board
devices, slots 1 and 2, and then slots 3 through 6.
•
The performance of the PCI adapters depends on the types of adapters in your
system.
•
If you install a RAID adapter, follow the instructions in the RAID adapter
documentation for configuring the adapter.
•
If you install a RAID adapter that comes with a backup battery pack, you must
enable the backup battery pack before you can use the RAID adapter.
Chapter 6. Installing options
71
Installing an adapter
Refer to the following illustration to install a PCI adapter.
Adapter
retention latch
Adapter retention latch
Adapter
Tab
To install an adapter:
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to the following Web site and use a search term of ESD:
http:\\www.ibm.com
1. Review the information in “Before you begin” on page 66.
2. Turn off the server and all attached devices and disconnect all power cords; then,
remove the top cover.
3. Determine which expansion slot you will use for the adapter.
4. Remove the expansion-slot cover:
a. Refer to the illustration in this section for operation of the adapter retention
latch on the end of the slot near the rear of the server.
b. Rotate the adapter retention latch counterclockwise.
c. Lift the tab covering the top of the expansion-slot cover and remove the
expansion-slot cover from the server. Store it in a safe place for future use.
d. Press on the rear latch and lift the rear retainer clip.
Attention: You must install expansion-slot covers on all empty slots. This
maintains the electromagnetic emissions characteristics of the system and ensures
proper cooling of system components.
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IBM® Netfinity® 7100 User’s Reference
5. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route any cables before you install the
adapter. Refer to “Cabling example for the ServeRAID adapter” on page 73 for
information about cable routing for the optional ServeRAID adapter.
6. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
7. If you need to put down the adapter, place the adapter, component-side up, on a
flat, static-protective surface.
8. Set any jumpers or switches as described by the adapter manufacturer.
9. Install the adapter:
a. Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the processor board.
b. Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is completely
and correctly seated in the processor-board connector. Incomplete insertion might
cause damage to the processor board or the adapter.
10. Lower the tab on the adapter guide over the tab on the top corner of the adapter.
Rotate the adapter retention latch clockwise until it snaps into place.
11. Lower the rear retainer clip over the top of the adapter until it snaps in place.
12. Connect any needed cables to the adapter.
13. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 92.
Cabling example for the ServeRAID adapter
You can install an optional ServeRAID® adapter in your server to control the hotswap hard-disk drives.
Note:
For ease of cabling, install the optional ServeRAID adapter in PCI slot 6. It
might be easier for you to route the cables before you install the adapter.
Refer to the following illustration to install a PCI ServeRAID adapter.
Chapter 6. Installing options
73
To install the ServeRAID adapter:
1. Turn off the power and disconnect the cables.
2. Remove the cover.
3. Disconnect the shuttle:
Retaining lever
a. Disengage the retaining levers.
b. Pull the retaining levers back to the vertical position.
c. Slide the shuttle out of the server.
4. Disconnect the SCSI cable from the SCSI connector on the power backplane.
5. Route the disconnected end of the SCSI cable over the top edge of the shuttle.
6. Connect the shuttle.
a. Disengage the retaining levers from the notches on the chassis.
b. Pull the retaining levers toward the front of the server.
c. Secure the retaining levers in the horizontal position.
7. If you have already installed the ServeRAID adapter, connect the cable to the
ServeRAID adapter. If you have not yet installed the ServeRAID adapter, connect
the cable after you install the adapter.
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IBM® Netfinity® 7100 User’s Reference
SCSI cable
ServeRAID adapter
SCSI connector on
power backplane
SCSI connector on
hard disk drive
backplane
Installing internal drives
If you add different types of drives, your system can read multiple types of media and
store more data. Several types of drives are available, such as:
•
•
•
•
Diskette
Hard disk
CD-ROM
Tape
Chapter 6. Installing options
75
Internal drives are installed in bays. Your server comes with one 3.5 inch, l.44MB
diskette drive and one CD-ROM drive.
Note:
The illustrations in this book might differ slightly from your hardware.
3.5-inch diskette drive
CD-ROM drive
Media bays 1 and 2
Hot-swap hard disk
Your server contains hardware that enables you to replace a failed hard disk drive
without turning off the server. Therefore, you have the advantage of continuing to
operate your system while a hard disk drive is removed or installed. These drives are
known as hot-swap drives.
Each hot-swap drive has two indicator lights on the front of the server. If the amber
hard-disk status light for a drive is lit continuously, that individual drive is faulty and
needs to be replaced. When the hard-disk status light indicates a drive fault, you can
replace a hot-swap drive without turning off the server.
Each hot-swap drive that you plan to install must be mounted in a hot-swap-drive
tray. The drive must have a single connector attachment (SCA) connector. Hot-swapdrive trays come with hot-swap drives.
Internal drive bays
Internal drives are installed in bays.
•
Your server comes with one integrated drive electronics (IDE) CD-ROM drive
and one 3.5-inch, 1.44 MB diskette drive.
•
The left front bays support 5.25-inch, half-high, removable-media drives. Any
two adjacent 5.25-inch, half-high bays can be converted to a single full-high bay.
Note:
76
The server EMI integrity and cooling are both protected by having the
left front bays covered or occupied. When you install a drive, save the
filler panel from the bay, in case you later remove the drive and do not
replace it with another.
•
You cannot install hard disk drives in the left front bays. You can install hotswap hard disk drives only in the hot-swap hard drive bays on the right front
side of the server.
•
If you are installing a device with a 50-pin connector in one of the left front bays,
you will need a 68-to-50-pin converter (option number 32G3925).
IBM® Netfinity® 7100 User’s Reference
•
Your server supports ten 1-inch (26 mm) slim-high or seven 1.6-inch (42 mm)
half-high, 3.5-inch hot-swap hard disk drives in the hot-swap bays.
•
The hot-swap bays connect to a hard disk drive (HDD) backplane. The backplane
is a printed circuit board behind the bays.
Some drives have a special interface called small computer system interface, or SCSI.
Using this interface, you can attach multiple drives to a single SCSI controller.
Notes:
1. Any information about SCSI drives also applies to other SCSI devices, such as
scanners and printers.
2. If you plan to install both internal and external SCSI devices, you must follow the
instructions in “Connecting external options” on page 94, in addition to the
instructions in this section.
An additional 16-bit, two-drop SCSI cable comes with your server. It is located in the
bottom of the server media bay and is restrained with a cable clamp.
If you want to install SCSI devices in the removable media bays:
1. Locate the internal SCSI connector on the power backplane.
2. Use the 16-bit two-drop SCSI cable located in the bottom of the server media bay.
3. Connect the SCSI device(s) in the removable media bay to the internal SCSI
connector on the power backplane.
Note:
If you are installing a 5.25-inch device, you can obtain an optional SCSI
adapter to control the SCSI hot-swap backplane.
Chapter 6. Installing options
77
Installing a hot-swap hard disk drive
Refer to the following illustration when installing a hot-swap hard disk drive.
Slim filler
Filler panel
Drive tray handle
(in open position)
Note:
You do not have to turn off the server to install hot-swap drives in these bays.
To install a drive in a hot-swap bay:
1. Review “Before you begin” on page 66.
2. Unlock and open the server front door, if you are installing a drive in a tower
model.
3. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away
from the server.
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed for each bay.
4. Install the hard disk drive in the hot-swap bay:
a. If there is a small gap above or below the drive, separate the slim filler from
the filler panel and insert it into the gap.
Note:
A drive placement guide is located on the inside edge of the bezel.
The drive placement guide indicates the placement for slim-high and
half-high drives. The guide also shows the SCSI ID assigned to the
drive.
b. Ensure that the tray handle is open (that is, perpendicular to the drive).
c. Align the drive assembly with the guide rails in the bay.
d. Gently push the drive assembly into the bay until the drive stops.
e. Push the tray handle to the closed (locked) position.
f. Check the hard disk drive status indicator to verify that the hard disk drive is
operating properly.
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IBM® Netfinity® 7100 User’s Reference
If the amber hard-disk status light for a drive is lit continuously, that
individual drive is faulty and needs to be replaced. If the green hard-disk
activity light is flashing, the drive is being accessed.
Note:
If you have installed a RAID controller, you might need to reconfigure
your disk arrays after installing hard disk drives. Refer to the
documentation provided with the adapter.
Installing a 5.25-inch removable-media drive
Refer to the following illustration when installing a 5.25-inch removable-media drive.
Choose the bay in which you want to install the drive. Also, check the instructions
that come with the drive to see if you need to set any switches or jumpers on the
drive.
Note:
Illustrations in this document might differ slightly from your hardware.
Slide rails for
use with a tape drive
Filler panel with
EMI sheild
Slide rails
Drive
To install a removable-media drive in one of the left front bays:
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to the following Web site and use a search term of ESD:
http:\\www.ibm.com
1. Review the information in “Before you begin” on page 66.
2. Turn off the server and all attached devices. Disconnect all external cables and
remove the top cover.
3. Remove the media-bay bezel.
4. Remove the filler panel from the bay opening. Keep the filler panel nearby.
Note:
The server EMI integrity and cooling are both protected by having the left
front bays covered or occupied. When you install a drive, save the filler
panel from the bay, in case you later remove the drive and do not replace
it with another.
5. Touch the static-protective bag containing the drive to any unpainted metal
surface on the server; then, remove the drive from the bag and place it on a staticprotective surface.
6. Remove the snap-on slide rails from the filler panel and snap the rails on the
drive. Store the filler panel for later use.
Chapter 6. Installing options
79
Note:
Slide rails for installing a tape drive are attached with screws. Use the
screws to attach the rails to the side of the tape drive.
7. Align the slide rails on the drive with the guide rails in the bay; then, slide the
drive into the bay until it snaps into place.
Note:
If you are installing tape drive, use the screws that are shipped next to the
tape drive rails to attach the tape drive to the front of the chassis.
8. Disconnect the shuttle.
Retaining lever
a. Disengage the retaining levers.
b. Move the retaining levers back to the vertical position.
c. Slide the shuttle out of the server.
9. If you are installing a SCSI device, continue with step 10. If you are installing an
IDE device, go to step 11.
10. Install the two-drop SCSI cable:
a. Disconnect the SCSI cable from the SCSI connector on the power backplane.
Note:
If you disconnect the SCSI cable from the hard disk drive backplane,
the server will not support a drive in a hot-swap bay. You can obtain
an optional SCSI adapter to control the SCSI hot-swap backplane.
b. Locate the two-drop SCSI cable. The two-drop SCSI cable comes with your
server and is located in the bottom of your server between the open bays and
the power supply area. It is folded and restrained with a cable clamp.
c. Connect one of the connectors on the two-drop SCSI cable to the back of the
drive.
d. Go to step 12 on page 81.
11. To install an IDE device, such as a CD-ROM or a DVD-ROM, use the two-drop
IDE cable that comes with the option.
a. Remove the cable that connects the CD-ROM to the IDE connector on the
power backplane.
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IBM® Netfinity® 7100 User’s Reference
b. Use the two-drop cable that came with your IDE option to connect the CDROM and IDE device that you are installing to the IDE connector on the
power backplane.
c. Set the jumper on the back of the new IDE option to secondary.
12. Connect a power cable to the back of the drive. Power cables for removable-media
drives come installed in your server. The connectors are keyed and can be
inserted only one way.
13. If you are installing another 5.25-inch drive, do so now. Otherwise, continue with
step 14.
14. Connect the shuttle.
a. Disengage the retaining levers from the notches on the chassis.
b. Move the retaining levers toward the front of the server.
c. Secure the retaining levers in the horizontal position.
15. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 92.
Installing memory-module kits
Note:
The illustrations in this book might differ slightly from your hardware.
Before you continue with the memory-installation procedure, review the following:
•
Review the information in“Before you begin” on page 66.
•
All the DIMMs installed in each set must be the same size and speed, but all the
sets do not have to contain DIMMs of the same size and speed.
•
The memory board contains 16 DIMM connectors and supports 4-way memory
interleaving.
•
Install only 3.3 V, 168-pin, 8-byte, registered DIMMs. Only 100 MHz, 72-bit,
registered, synchronous, error correcting code (ECC), SDRAM configuration
DIMM memory is supported for the 64 MB, 128 MB, 256 MB, 512 MB and 1 GB
(when available) DIMMs.
•
If you install 4 GB of memory, some of the memory is reserved for system
resources. The amount reserved for system resources depends on the
configuration of the server.
•
If you install 16 GB of memory, the Configuration/Setup Utility will display the
memory that is usable by the network operating system. This amount of
memory might differ from the amount of memory you have installed.
•
Installing or removing DIMMs changes the configuration information in the
server. Therefore, after installing or removing a DIMM, you must save the new
configuration information using the Configuration/Setup Utility program. Refer
to “Using the Configuration/Setup Utility program” on page 11 for more
information.
•
Install the DIMMs in the order provided in Table 4.
Chapter 6. Installing options
81
The following illustration shows the location of the DIMM connectors.
Note:
The illustrations in this book might differ slightly from your hardware.
Connector 1(J1)
Connector 9 (J9)
Connector 2 (J2)
Connector 10 (J10)
Connector 3 (J3)
Connector 11 (J11)
Connector 4 (J4)
Connector 12 (J12)
Connector 5 (J5)
Connector 13 (J13)
Connector 14 (J14)
Connector 6 (J6)
Connector 14 (J14)
Connector 7 (J7)
Connector 15 (J15)
Connector 8 (J8)
Set of 4 DIMMs
Install DIMMs in these connectors:
First set (shipped as standard)
J1, J5, J9, J13
2nd set
J2, J6, J10, J14
3rd set
J3, J 7, J11, J15
4th set
J4, J8, J12, J16
Table 4. DIMM installation order
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IBM® Netfinity® 7100 User’s Reference
Refer to the following illustration when installing memory.
Note:
The illustrations in this book might differ slightly from your hardware.
Pop rivets
Processor housing
cover
DIMM
Memory board
To install additional memory:
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to the following Web site and use a search term of ESD:
http:\\www.ibm.com
1. Review “Before you begin” on page 66.
2. Turn off the server and all attached devices. Disconnect external cables and power
cords and remove the top cover.
3. Pull up the two pop rivets on the processor housing cover and remove the cover
from the processor housing.
4. Remove the memory board assembly:
a. Lift up on the memory board assembly and remove it from the server.
b. Place the memory board assembly on a static-protective surface, such as the
static-protective package in which the option came.
5. Locate the DIMM connectors on the memory board. Determine the DIMM
connectors into which you will install the DIMMs. (See the notes at the beginning
of this procedure.
Chapter 6. Installing options
83
6. Touch the static-protective package containing the DIMM option to any
unpainted metal surface on the server. Then, remove the DIMM from the package.
Note:
To avoid breaking the retaining clips or damaging the DIMM connectors,
handle the clips gently.
7. To install the DIMMs, repeat the following steps for each DIMM that you install.
a. Turn the DIMM so that the pins align correctly with the DIMM connector.
b. Insert the DIMM by pressing the DIMM straight into the connector. Be sure
that the retaining clips snap into the closed position.
8. Install the memory board assembly:
a. Hold the memory board assembly and align it over the memory board
connector.
b. Insert the memory board assembly into the connector.
9. Install the processor housing cover and push the two pop rivets down to secure
the cover.
10. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 92.
Installing a microprocessor kit
Your server comes with one microprocessor installed on the processor board. If you
install an additional microprocessor kit, your server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load among the microprocessors.
Microprocessor
speed (MHz)
Core/bus
fraction
J13 Jumper
J14 Jumper
J15 Jumper
J16 Jumper
550
5.5
Pins 1 and 2
Pins 2 and 3
Pins 2 and 3
Pins 2 and 3
700
7.0
Pins 2 and 3
Pins 1 and 2
Pins 1 and 2
Pins 2 and 3
730
7.3
Pins 2 and 3
Pins 2 and 3
Pins 1 and 2
Pins 2 and 3
800
8.0
Pins 2 and 3
Pins 1 and 2
Pins 2 and 3
Pins 1 and 2
Table 5. Microprocessor core frequency selection
Notes:
1. Thoroughly review the documentation that comes with the microprocessor, so
that you can determine whether you need to update the server basic
input/output system (BIOS) code. The latest level of BIOS code for your server is
available through the World Wide Web. Refer to “Getting help, service, and
information” on page 152 for the appropriate World Wide Web addresses.
2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World
Wide Web.
Attention: To avoid damage and ensure proper server operation when you install
a new or an additional microprocessor, use microprocessors that have the same
cache size and type, and the same clock speed. Microprocessor internal and
external clock frequencies must be identical.
3. To order additional microprocessor options, contact your IBM reseller or IBM
marketing representative.
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IBM® Netfinity® 7100 User’s Reference
4. If you replace the microprocessor in your server with a microprocessor that
operates at a different speed, be sure to set the microprocessor core-frequencyselection jumpers correctly. See Table 5 on page 84.
5. Your server comes standard with one microprocessor installed. The
microprocessor is installed in microprocessor connector J2 and is the startup
(boot) processor. A microprocessor installed in microprocessor connector J3 is
processor 2; a microprocessor installed in microprocessor connector J4 is
processor 3; a microprocessor installed in microprocessor connector J5 is
processor 4. If more than one microprocessor is installed, the highest numbered
processor is the one the server will start from. The lower numbered
microprocessors are used as application processors.
6. Table 6 and the label on the inside cover of the server show the order in which
additional microprocessors and voltage regulator modules (VRMs) must be
installed.
Note: "T" indicates an installed terminator card; "X" indicates an installed
microprocessor or VRM. A terminator card must be installed in each microprocessor
connector that does not contain a microprocessor.
One microprocessor installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
X
T
T
T
X
J38
(VRM 2)
J39
(VRM 3)
J41
(VRM 4)
J39
(VRM 3)
J41
(VRM 4)
J41
(VRM 4)
Two microprocessors installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
J38
(VRM 2)
X
X
T
T
X
X
Three microprocessors installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
J38
(VRM 2)
J39
(VRM 3)
X
X
X
T
X
X
X
Four microprocessors installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
J38
(VRM 2)
J39
(VRM 3)
J41
(VRM 4)
X
X
X
X
X
X
X
X
Table 6. Microprocessor and VRM installation order
Chapter 6. Installing options
85
The following illustration shows the location of the microprocessor and VRM
connectors.
Note:
The illustrations in this book might differ slightly from your hardware.
Microprocessor 1
Connector (J2)
VRM 1 Connector
Microprocessor 2
Connector (J3)
VRM 2 Connector
Microprocessor 3
Connector (J4)
VRM 3 Connector
Reserved (J8 and J9)
Microprocessor 4
Connector (J5)
VRM 4 Connector
Memory board
Connector
PCI Slot 1 and 2
(on PCI bus A)
PCI Slot 3-6
(on PCI bus B)
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IBM® Netfinity® 7100 User’s Reference
Battery
To install an additional microprocessor kit:
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to the following Web site and use a search term of ESD:
http:\\www.ibm.com
1. Review “Before you begin” on page 66.
2. Turn off the server and all attached devices. Disconnect all external cables and
power cords and remove the top cover.
Pop rivets
Processor housing
cover
VRM
Terminator card
3. Pull up the two pop rivets on the processor housing cover and remove the cover
from the processor housing.
4. Determine the slots where you will install the microprocessor and VRM.
5. Remove the terminator card from the microprocessor connector.
6. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b. Hold the microprocessor by the open latches, and center the microprocessor
over the microprocessor connector.
Attention: Make sure the microprocessor is oriented and aligned correctly
before you try to close the latches.
c. Carefully close the latches to seat the microprocessor in the connector.
d. Store the terminator card in a safe place in the static-protective package that
your new microprocessor comes in; you will need to install it again if you
ever remove the microprocessor.
7. Install the voltage regulator module (VRM).
a. Center the VRM over the connector. Make sure that the VRM is oriented and
aligned correctly.
Chapter 6. Installing options
87
Note:
If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector and to
remove the VRM for that microprocessor.
b. Carefully close the latches to seat the VRM in the connector.
8. Install the processor housing cover and push down on the two pop rivets.
9. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 92.
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IBM® Netfinity® 7100 User’s Reference
Installing a hot-swap power supply
Before you continue with the power supply-installation procedure, review the
following.
Notes:
1. During normal operation, each power supply bay must have either a power
supply or filler panel installed for proper cooling.
2. If you have a rack model, before you install a power supply in the right-most
power supply bay, you must disconnect the cable-management arm. You can
connect the cable-management arm after installing the power supply.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these components.
If you suspect a problem with one of these parts, contact a service technician.
Chapter 6. Installing options
89
Refer to the following illustration when installing a hot-swap power supply.
Note:
The illustrations in this book might differ slightly from your hardware.
Handle
Filler panel
DC power light
AC power light
To install an additional power supply:
1. Review “Before you begin” on page 66.
2. Remove the filler panel.
3. Place the handle on the power supply in the open position.
4. Slide the power supply into the chassis and close the handle.
5. Plug one end of the power cord into the power supply; then, plug the other end of
the cord into a properly grounded electrical outlet.
6. Verify that the DC power light and the AC power light on the power supply are
lit, indicating that the power supply is operating properly.
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is
connected to the device, you must connect the other end of the power cord to an
easily accessible power source.
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IBM® Netfinity® 7100 User’s Reference
Replacing a hot-swap fan
Refer to the following illustration when replacing a hot-swap fan.
Note:
The illustrations in this book might differ slightly from your hardware.
Hot-swap fan
assembly 1
Latch
Hot-swap fan
assembly 3
Hot-swap fan
assembly 2
Hot-swap fan
assembly 4
To replace a hot-swap fan assembly:
1. Review the information in “Before you begin” on page 66.
2. If you are replacing fan assembly 1, 2, or 3:
a. Remove the top cover.
Attention: To ensure proper system cooling, keep the top cover removed for
no more than 30 minutes during this procedure.
b. Press the fan release latch and lift the fan assembly out of the server.
c. Slide the replacement fan assembly into the server. The latch will snap into
place and secure the fan in the server.
d. Replace the top cover.
Chapter 6. Installing options
91
3. If you are replacing fan assembly 4:
a. Pull out on the orange pop rivet on the rear fan bracket; then, lift the fan
assembly up and out of the hinge cutouts.
b. Slide the replacement fan assembly into the server. (Make sure that the fan
assembly fits correctly into the hinge cutouts on the rear of the shuttle.)
c. When you have the fan assembly properly seated, push on the pop rivet until
it clicks into place.
Completing the installation
To complete your installation, you must reinstall the media bay bezel, reinstall the
front door, reinstall the top cover, and reconnect all the cables that you disconnected,
and for certain options, run the Configuration/Setup Utility program. Follow the
instructions in this section.
Attention: For proper cooling and airflow, install the top cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with the
top cover removed might damage server components.
Installing the server front door and media-bay bezel
Refer to the following illustration to install a media-bay bezel.
Note:
The illustrations in this book might differ slightly from your hardware.
1. Align the pins on the front door with the hinges on the server and slide the door
down.
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IBM® Netfinity® 7100 User’s Reference
2. Close and lock the door.
To install the media-bay bezel:
1. Insert the two tabs on the top of the media-bay bezel into the matching holes on
the server chassis.
2. Push the bottom of the media-bay bezel toward the server until the two tabs at the
bottom of the bezel snap into place.
Installing the top cover
Refer to the following illustration when installing the top cover.
Top cover
Captive screws
To install the server top cover:
1. Before installing the cover, check that all cables, adapters, and other components
are installed and seated correctly and that you have not left loose tools or parts
inside the server.
2. Lower the cover with the rear edge of the cover about 25 mm (1 inch) back from
the rear edge of the server.
3. Slide the cover forward.
4. Tighten the two captive screws on the back edge of the cover.
5. If you disconnected any cables from the back of the server, reconnect the cables;
then, plug the power cords into properly grounded electrical outlets.
Note:
If necessary, see “Cabling the server” on page 105 for connector locations.
Chapter 6. Installing options
93
Reconfiguring the server
When you start your server for the first time after you add or remove an internal
option or an external SCSI device, you might see a message telling you that the
configuration has changed. Run the Configuration/Setup Utility program to save the
new configuration information. See“Chapter 3. Configuring your server,” on page 11.
Some options have device drivers that you need to install. Refer to the documentation
that comes with your option for information about installing any required device
drivers.
If you have installed a new microprocessor, you might want to upgrade your
operating system to support symmetric multiprocessing (SMP). See “Chapter 4. Using
the ServerGuide CDs,” on page 21 for more detailed information.
Connecting external options
Review the information in “Before you begin” on page 66. Also, read the
documentation that comes with your options.
To attach an external device:
1. Turn off the server and all attached devices.
2. Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
Note:
If you are attaching a SCSI device, see “Ultra2 SCSI ports” on page 98 for
cabling and SCSI ID information.
Input/Output ports
This section provides information about the input/output (I/O) ports on the rear of
your server. These ports include the following:
•
•
•
•
•
•
•
•
•
94
One parallel port
One video port
One keyboard port
One auxiliary-device port (mouse)
One dual-channel Ultra2 SCSI port
Two serial ports
Two Universal Serial bus (USB) ports
One Ethernet port
Three communication ports dedicated to the Netfinity Advanced System
Management processor
IBM® Netfinity® 7100 User’s Reference
Refer to the following illustration for the location of input and output connectors.
Advanced Systems
Management Interconnect knockout
Parallel
Serial A
System management
Ethernet
Serial B
ASM Interconnect
port A
USB1
USB2
ASM Interconnect
port B
Video
Ultra2 SCSI
Keyboard
Mouse
Parallel port
Your server has one parallel port. This port supports three standard Institute of
Electrical and Electronics Engineers (IEEE) 1284 modes of operation: Standard
Parallel Port (SPP), Enhanced Parallel Port (EPP), and Extended Capability Port
(ECP).
Viewing or changing the parallel-port
assignments
You can use the built-in Configuration/Setup Utility program to configure the
parallel port as bidirectional; that is, so that data can be both read from and written to
a device. In bidirectional mode, the server supports the ECP and EPP modes.
To view or change the parallel-port assignment:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Note:
The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
4. Select the parallel port; then, use the arrow keys to advance through the settings
available.
Note:
When you configure the parallel port as bidirectional, use an IEEE 1284compliant cable. The maximum length of the cable must not exceed 3
meters (9.8 feet).
5. Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup
Utility main menu.
Chapter 6. Installing options
95
Parallel port connector
The following table shows the pin-number assignments for the 25-pin, female D-shell
parallel-port connector on the rear of your server.
1
13
25
14
Pin
I/O
SPP/ECP Signal
EPP Signal
1
O
-STROBE
-WRITE
2
I/O
Data 0
Data 0
3
I/O
Data 1
Data 1
4
I/O
Data 2
Data 2
5
I/O
Data 3
Data 3
6
I/O
Data 4
Data 4
7
I/O
Data 5
Data 5
8
I/O
Data 6
Data 6
9
I/O
Data 7
Data 7
10
I
-ACK
-ACK
11
I
BUSY
-WAIT
12
I
PE (paper end)
PE (paper end)
13
I
SLCT (select)
SLCT (select)
14
O
-AUTO FD (feed)
-AUTO FD
15
I
-ERROR
-ERROR
16
O
-INIT
-INIT
17
O
-SLCT IN
-SLCT IN
18
-
Ground
Ground
19
-
Ground
Ground
20
-
Ground
Ground
21
-
Ground
Ground
22
-
Ground
Ground
23
-
Ground
Ground
24
-
Ground
Ground
25
-
Ground
Ground
Table 7. Parallel-port connector pin-number assignments
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IBM® Netfinity® 7100 User’s Reference
Video port
Your server comes with an integrated super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a PCI
video adapter.
If you install a PCI video adapter, the server BIOS will automatically disable
the integrated video controller.
Note:
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of your server.
Pin
Signal
5
1
15
11
Pin
Signal
Pin
Signal
1
Red
6
Ground 11
Monitor ID bit 0
2
Green or
monochrome
7
Ground 12
DDC SDA
3
Blue
8
Ground 13
Horizontal
synchronization (Hsync)
4
Monitor ID bit 2
9
+5 V dc
Vertical synchronization
(Vsync)
5
Ground
10
Ground 15
14
DDC SDL
Table 8. Video-port connector pin-number assignments
Keyboard port
There is one keyboard port connector on the rear of your server.
Note:
If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector
on the rear of your server.
6
5
4
3
1
2
Pin
I/O
Signal
1
I/O
Data
2
N/A Reserved
3
N/A Ground
Table 9. Keyboard connector pin-number assignments
Chapter 6. Installing options
97
Pin
I/O
Signal
4
N/A +5 V dc
5
I/O
6
N/A Reserved
Keyboard clock
Table 9. Keyboard connector pin-number assignments
Auxiliary-device (pointing device) port
The I/O board has one auxiliary-device port that supports a mouse or other pointing
device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the rear of your server.
6
5
4
3
2
Pin
1
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Table 10. Auxiliary-device connector pin-number
assignments
Ultra2 SCSI ports
Your server has a dual-channel Ultra2 small computer system interface (SCSI)
controller on the I/O board. This controller supports two independent SCSI channels:
one external and one internal. Each channel supports up to 15 SCSI devices.
You can use the external low voltage differential (LVD) SCSI channel connector, on the
rear of your server, to connect different types of SCSI devices, such as drives or
printers. A SCSI cable connects the internal SCSI channel connector to the hot-swap
drive backplane inside the server.
Note:
If you install a PCI RAID adapter to configure and manage the internal hotswap drives, you must move the SCSI cable from the I/O-board SCSI
connector to an internal channel connector on the RAID adapter.
SCSI cabling requirements
If you plan to attach external SCSI devices, you must order additional SCSI cables. To
select and order the correct cables for use with external devices, contact your IBM
reseller or IBM marketing representative.
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IBM® Netfinity® 7100 User’s Reference
For information about the maximum length of SCSI cable between the terminated
ends of the cable, refer to the ANSI SCSI standards that are listed in “SCSI cabling
requirements”. Adhering to these standards will help ensure that your server operates
properly.
Setting SCSI IDs
Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This ID
enables the SCSI controller to identify the device and ensure that different devices on
the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices
that are connected to different SCSI channels can have duplicate SCSI IDs.
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. However, when you attach SCSI devices to the external SCSI connector, you
must set a unique ID for the device. Refer to the information that is provided with the
device for instructions to set its SCSI ID.
SCSI connector pin-number assignments
Chapter 6. Installing options
99
The following table shows the pin-number assignments for the 68-pin SCSI
connectors.
Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Signal
+Data 12
+Data 13
+Data 14
+Data 15
+Data P1
+Data 0
+Data1
+Data 2
+Data 3
+Data 4
+Data 5
+Data 6
+Data 7
+Data P
Ground
DIFFSENS
Term power
Term power
Reserved
Ground
+Attention
Ground
+Busy
+Acknowledge
+Reset
+Message
+Select
+Control/Data
+Request
+Input/Output
+Data 8
+Data 9
+Data 10
+Data 11
34
1
68
35
Pin
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
Signal
-Data 12
-Data 13
-Data 14
-Data 15
-Data P1
-Data 0
-Data 1
-Data 2
-Data 3
-Data 4
-Data 5
-Data 6
-Data 7
-Data P
Ground
Ground
Term power
Term power
Reserved
Ground
-Attention
Ground
-Busy
-Acknowledge
-Reset
-Message
-Select
-Control/Data
-Request
-Input/Output
-Data 8
-Data9
-Data 10
-Data 11
Table 11. 68-pin SCSI connector pin-number assignments
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IBM® Netfinity® 7100 User’s Reference
Serial ports
Your server has two standard serial ports: serial port A and serial port B. The
operating system can use and share both serial ports; however, the integrated
Netfinity Advanced System Management Processor can use and share only serial port
A.
Some application programs require specific ports, and some modems function
properly only at certain communication port addresses. You might need to use the
Configuration/Setup Utility program to change communication port address
assignments to prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
Note:
The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
4. Select the serial port; then, use the arrow keys to advance through the settings
available.
5. Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup
Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the rear of your server. These pin-number assignments
conform to the industry standard.
5
1
6
Pin
Signal
9
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Table 12. Serial-port connectors pin-number assignments
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports that configure automatically.
USB is an emerging serial interface standard for telephony and multimedia devices. It
Chapter 6. Installing options
101
uses Plug and Play technology to determine the type of device attached to the
connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates a
mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
3. Check to make sure your NOS supports USB devices.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft.) per segment.
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching USB
compatible devices.
The following table shows the pin-number assignments for the USB-port connectors
on the rear of your server.
Pin
Signal
1
VCC
2
-Data
3
+Data
4
Ground
Table 13. USB-port connector pin-number
assignments
Ethernet port
Your server comes with an integrated Ethernet controller. This controller provides an
interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet local area network (LAN).
To access the Ethernet port, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your server.
Note:
The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controller
When you connect your server to the network, the Ethernet controller automatically
detects the data-transfer rate (10Mbps or 100Mbps) on the network and then sets the
controller to operate at the appropriate rate. That is, the Ethernet controller will adjust
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IBM® Netfinity® 7100 User’s Reference
to the network data rate, whether the data rate is standard Ethernet (10BASE-T), Fast
Ethernet (100BASE-TX), half duplex (HDX), or full duplex (FDX). The controller
supports half-duplex (HDX) and full-duplex (FDX) modes at both speeds.
The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controller for your operating system before you use the
Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controller. The device drivers are provided
on the ServerGuide CDs.
Failover for redundant Ethernet
The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network
interface card (NIC adapter) that you can install in your server. If you install this NIC
adapter and connect it to the same logical segment as the primary Ethernet controller,
you can configure the server to support a failover function. You can configure either
the integrated Ethernet controller or the NIC adapter as the primary Ethernet
controller. In failover mode, if the primary Ethernet controller detects a link failure, all
Ethernet traffic associated with it is switched to the redundant (secondary) controller.
This switching occurs without any user intervention. When the primary link is
restored to an operational state, the Ethernet traffic switches back to the primary
Ethernet controller. The switch back to the primary Ethernet controller can be
automatic or manually controlled, depending on the setup and operating system.
Note that only one controller in the redundant pair is active at any given time. For
example, if the primary Ethernet controller is active, then the secondary Ethernet
controller cannot be used for any other network operation.
Note:
Your operating system determines the maximum number of IBM Netfinity
10/100 Fault Tolerant Adapters that you can install in your server. See the
documentation that comes with the adapter for more information.
Configuring for failover: The failover feature currently is supported by Windows
NT Server, and IntraNetWare. The setup required for each operating system follows.
Windows NT Server: To install the IBM Netfinity 10/100 Fault Tolerant Adapter device
drivers:
1. Add the redundant NIC adapter according to the instructions that are provided
with the adapter.
2. Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter
device driver.
3. Do not select the Grouping box at this point; you must first restart the machine.
4. From the Windows NT Server desktop, select Control Panel, then select the
Network icon, then select the Adapters tab.
5. Highlight one of the adapters that will be in the redundant pair and then click the
Properties... button.
6. Check the Grouping box. This will show the possible combinations for redundant
pairs.
7. Select the adapter pair you want and then select OK. Note that the integrated
Ethernet controller is located at PCI bus A, slot 2.
8. Select Close to exit from the Network setup.
When you restart the server, the failover function will be in effect.
If a failover occurs, a message is written to the NT Event Viewer log.
IntraNetWare:
Chapter 6. Installing options
103
1. Add the redundant NIC adapter according to the instructions that are provided
with the adapter.
2. Load the device driver by using the following command:
LOAD d:\path\PCNTNW.LAN PRIMARY=x SECONDARY=y
where d and path are the drive and path where the driver is located, and x and y
are the PCI slot numbers where the redundant pair is located.
The slot number associated with the integrated Ethernet controller can vary
depending on the configuration of the server. To determine the slot number, load
the driver with no parameters. The driver will display the available slot numbers.
The slot number that is greater that 10000 will be the slot number of integrated
Ethernet controller. When the slot number of the integrated Ethernet controller is
determined, reload the driver with the appropriate parameters.
3. When the driver is loaded, bind it to a protocol stack.
The failover function is now enabled. If a failover occurs:
•
The operating system console generates a message.
•
The custom counters for the device driver contain variables that define the state
of the failover function and the location of the redundant pair. You can use the
NetWare Monitor to view the custom counters.
Ethernet port connector
The following table shows the pin-number assignments for the RJ-45 connector. These
assignments apply to both 10BASE-T and 100BASE-TX devices.
6
1
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Table 14. Ethernet RJ-45 connector pin-number
assignments.
Advanced System Management ports
Your server has three communication ports dedicated to the Netfinity Advanced
System Management Processor. One port uses a standard D-shell serial-port
connector, connector C. The other two ports, which are used for the Advanced System
Management Interconnect function, use a dual RJ-45 connector.
You can attach a dedicated modem to the D-shell system-management connector on
the rear of your server to communicate with the integrated Netfinity Advanced
System Management Processor.
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IBM® Netfinity® 7100 User’s Reference
The Advanced System Management Interconnect function uses the RJ-45 systemmanagement connectors. This function enables you to connect the Advanced System
Management Processors of several rack-mounted servers so that they can
communicate with each other in half-duplex mode.
Cabling the server
Refer to the following illustration for the location of input and output connectors.
Advanced Systems
Management Interconnect knockout
Parallel
Serial A
System management
Ethernet
Serial B
ASM Interconnect
port A
USB1
USB2
ASM Interconnect
port B
Video
Ultra2 SCSI
Keyboard
Mouse
Refer to the following illustration for an example of proper cable routing.
Chapter 6. Installing options
105
Installing the server in a rack
Refer to the Rack Installation Instructions for complete rack installation and removal
instructions.
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IBM® Netfinity® 7100 User’s Reference
Chapter 7. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
If you cannot locate and correct the problem using the information in this section, refer
to “Getting help, service, and information” on page 152 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
• POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” for more
information.
• Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the processor board. These programs are the primary method of testing the major components of your server. See “Diagnostic programs and error
messages” on page 122 for more information.
• Light path diagnostics
Your server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the light-path diagnostics that are
built into your server. By following the path of lights, you can quickly identify the
type of system error that occurred. See “Identifying problems using status LEDs”
on page 132 for more information.
• Troubleshooting charts
These charts list problem symptoms, along with suggested steps to correct the
problems. See the “Troubleshooting charts” on page 138 for more information.
• Customized support page
You can create a customized support page that is specific to your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and
Tips, and Downloadable files. In addition, you can choose to receive electronic
mail (e-mail) notifications whenever new information becomes available about
your registered products.
After you register and profile your Netfinity products, you can diagnose problems
using the IBM Online Assistant and you can participate in the IBM discussion
forum. For more detailed information about registering and creating a customized
profile for your IBM products, visit the following addresses on the Web:
— http://www.ibm.com/pc/register
— http://www.ibm.com/pc/support
© Copyright IBM Corp. 2000
107
Support for Netfinity servers
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the Server Proven list.
You can view the Server Proven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Telephone
Country
Problem
solved?
Yes
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Austria
Belgium-Dutch
Belgium-French
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland-German
Switzerland-French
Switzerland-Italian
United Kingdom
United States
1-546-585 075
02-717-2504
02-717-2503
1-800-565-3344
03-525-6905
Danmark
9-22-931 805
Suomi
01 6932-4003
Deutschland 069-6654-9003
01-815-9207
02-4827-5003
Italia
298-977-5060
Nederland 020-504-0531
2-305-3203
Norge
01-791-5147
091-662-4270
Espana
08-632-0063
Sverige
01-212-1810
Schweiz
022-310-0418
Suisse
091-971-0523
Svizzera
01475-555 555
1-800-772-2227
Osterreich
Belgie
Belgique
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
108
IBM® Netfinity® 7100 User’s Reference
Yes
Problem
solved?
No
Phone an
IBM Help Center
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test or POST.
If POST finishes without detecting any problems, a single beep sounds, the first
screen of your operating system or application program appears, and the System
POST Complete (OK) light is illuminated on the operator information panel.
If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “POST beep code descriptions” and “POST error messages” on page 112 for more information.
Notes:
1. If you have a power-on password or administrator password set, you must type
the password and press Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST beep code descriptions
Beep codes are sounded in a series of beeps. For example, a 1-2-4 beep code
sounds like one beep, a pause, two consecutive beeps, another pause, and four more
consecutive beeps.
The possible types of beep codes that your server might emit include the following:
No beeps
If no beep occurs after your server completes POST (that is, after the System
POST Complete (OK) light on the operator information panel is illuminated),
call for service.
Continuous beep
Your startup (boot) microprocessor has failed, the processor board, I/O board,
or speaker subsystem might contain a failing component. If the system continues through POST with no errors, call for service. If no video appears, the
startup processor has failed; replace the startup processor.
One short beep
One beep indicates that your server successfully completed POST. POST
detected no configuration or functional errors. One beep also occurs after
your server completes POST if you enter an incorrect power-on password.
Two short beeps
POST encountered an error. The Configuration/Setup Utility program will display additional information; follow the instructions that appear on the screen.
See “POST error messages” on page 112 for descriptions of the text messages that might appear.
Three short beeps
A system memory error has occurred. This combination occurs only if the
video Basic Input/Output System (BIOS) cannot display the error message.
Replace the failing memory module.
Repeating short beeps
The system board might contain a failing component, your keyboard might be
defective, or a key on the keyboard might be stuck. Ensure that:
1. Nothing is resting on the keyboard and pressing a key.
2. No key is stuck.
Chapter 7. Solving problems
109
3. The keyboard cable is connected correctly to the keyboard and to the correct connector on the server.
Running the diagnostic tests can isolate the server component that failed, but
you must have your system serviced. If the error message remains, call for
service.
Note: If you just connected a new mouse or other pointing device, turn off the
server and disconnect that device. Wait at least 5 seconds; then, turn
on the server. If the error message goes away, replace the device.
One long and one short beep
POST encountered an error on a video adapter. If you are using the integrated video controller, call for service. If you are using an optional video
adapter, replace the failing video adapter.
One long and two short beeps
A video I/O adapter ROM is not readable, or the video subsystem is defective.
If you hear this beep combination twice, both the system board and an
optional video adapter have failed the test. This beep combination might also
indicate that the system board contains a failing component.
One long and three short beeps
The system-board video subsystem has not detected a monitor connection to
the server. Ensure that the monitor is connected to the server. If the problem
persists, replace the monitor.
Two long and two short beeps
POST does not support the optional video adapter. This beep combination
occurs when you install a video adapter that is incompatible with your server.
Replace the optional video adapter with one that the server supports or use
the integrated video controller.
110
IBM® Netfinity® 7100 User’s Reference
POST beep codes
Beep code
Description
Action
1-1-1
Adapter, DIMM, or I/O board and processor board has failed Call for service.
1-1-2
Microprocessor register test has failed.
1-1-3
CMOS write/read test has failed.
1-1-4
BIOS ROM checksum has failed.
1-2-1
Programmable Interval Timer test has failed.
1-2-2
DMA initialization has failed.
1-2-3
DMA page register write/read test has failed.
1-4-3
Interrupt vector loading test has failed.
2-1-1
Secondary DMA register test has failed.
2-1-2
Primary DMA register test has failed.
2-1-3
Primary interrupt mask register test has failed.
2-1-4
Secondary interrupt mask register test has failed.
2-2-1
Interrupt vector loading has failed.
2-2-2
Keyboard controller test has failed.
2-2-3
CMOS power failure and checksum checks have failed.
2-2-4
CMOS configuration information validation has failed.
2-3-2
Screen memory test has failed.
2-3-3
Screen retrace tests have failed.
2-3-4
Search for video ROM has failed.
2-4-1
Screen test indicates the screen is operable.
3-1-1
Timer tick interrupt test has failed.
3-1-2
Interval timer channel 2 test has failed.
3-1-3
RAM test has failed above address hex 0FFFF.
3-1-4
Time-of-Day clock test has failed.
3-2-1
Serial port test has failed.
3-2-2
Parallel port test has failed.
3-2-3
Math Coprocessor test has failed.
3-2-4
Comparison of CMOS memory size against actual has
failed.
2-3-1
Screen initialization has failed.
3-3-2
I2C bus has failed.
1-2-4
RAM refresh verification has failed.
1-3-1
First 64 Kb RAM test has failed.
1-3-2
First 64 Kb RAM parity test has failed.
Turn off the
server and then
restart the
server. If the
problem persists,
call for service.
3-3-1
A memory size mismatch has occurred.
3-3-3
No memory has been detected in the system.
Reseat the
memory modules
or install a
memory module.
If the problem
persists, call for
service.
Table 15. POST beep codes
Chapter 7. Solving problems
111
POST error messages
The following tables provide information about the POST error messages that can
appear during startup.
POST message
062
Description
The server failed to boot on three consecutive attempts.
All caches are disabled. Repeatedly turning the server on and then off or resetting the server
might cause this problem.
Action:
Start the Configuration/Setup Utility program and verify that all settings are correct.
Use the Cache Control selection in the Advanced Setup menu of the
Configuration/Setup Utility program to enable the caches.
If the problem persists, call for service. When the problem is corrected, be sure to enable the
caches.
101
102
106
An error occurred during the system board and microprocessor test.
114
An adapter read-only memory (ROM) error occurred.
Action:
Action:
Call for service.
Remove the options. If you can start the server without the options installed, reinstall
each option one at a time and retest after each is reinstalled. When an option fails,
replace it.
If you cannot isolate and correct the problem, call for service.
129
An error was detected in the L1 cache of one of the microprocessors.
Action:
1. If you just installed a microprocessor, verify that the microprocessor is installed
and seated correctly.
2. If the problem persists, check to see if the system has isolated the problem to a
microprocessor:
• If the System Error light on the operator information panel is on, check to see
if the CPU LED on the diagnostic LED panel is on. If it is on, check the
Microprocessor Error LEDs next to the microprocessor sockets.
— If a Microprocessor LED is on, run the diagnostic program for the
microprocessor indicated by the LED. If the tests fail, replace the
indicated microprocessor.
— If the microprocessor tests do not fail, call for service.
• If no error LED is on, the error logs in the Configuration/Setup Utility program
might provide additional information about the microprocessor error.
If the problem persists, call for service.
151
A real-time clock (RTC) error occurred.
Action:
161
Call for service.
The real-time clock battery has failed.
Action:
Replace the battery yourself or call for service.
You can use the server until you replace the battery. However, you must run the
Configuration/Setup Utility program and set the time and date and other custom settings each
time you turn on the server.
Table 16. POST error messages
112
IBM® Netfinity® 7100 User’s Reference
POST message
162
Description
A change in device configuration occurred. This error occurs under one or more of the following
conditions:
• A new device has been installed.
• A device has been moved to a different location or cable connection.
• A device has been removed or disconnected from a cable.
• A device is failing and is no longer recognized by the server as being installed.
• An external device is not turned on.
• An invalid checksum is detected in the battery-backed memory.
Action:
Verify that all external devices are turned on. You must turn on external devices
before turning on the server.
If you did not add, remove, or change the location of a device, a device is probably failing.
Running the Diagnostic program might isolate the failing device.
If you cannot isolate and correct the problem, call for service.
163
The time of day has not been set.
Action:
Set the correct date and time. If the date and time are set correctly and saved, but the
163 error message reappears, call for service.
You can use the server until the system is serviced, but any application programs that use the
date and time will be affected.
164
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note: The server can be used with decreased memory capacity.
Action:
1. If POST error message 289 also occurred, follow the instructions for that error
message first.
2. If you just installed or removed memory, run the Configuration/Setup Utility
program; then, exit, saving the new configuration settings.
If the message appears again, shutdown the server, reseat the memory modules,
and restart the server.
3. If the problem persists, check to see if the system has isolated the problem to a
memory module:
• If the System Error light on the operator information panel is on, check to see
if the MEM LED on the diagnostic LED panel is on. If it is on, check the
DIMM Error LEDs next to the memory sockets. If a DIMM Error LED is on,
run the diagnostic program for the memory.
— If the tests fail, replace the DIMM. If the problem persists after you
replace the DIMM, call for service.
— If the memory tests do not fail, call for service.
• If no error LED is on, the error logs in the Configuration/Setup Utility program
might provide additional information on the memory error.
If the problem persists, call for service.
175
A vital product data (VPD) error occurred.
Action:
176
177
178
Call for service.
A security hardware error occurred.
Action:
Check for indications that someone has tampered with the server. If no one has
tampered with the server, call for service.
Table 16. POST error messages
Chapter 7. Solving problems
113
POST message
184
Description
The power-on password information stored in your server has been removed.
Action:
From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
185
A power failure damaged the stored information about the drive-startup sequence.
Action:
From the Configuration/Setup Utility program main menu, select Start Options; then,
follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action:
187
The VPD serial number is not set.
Action:
188
Call for service.
The system serial number is set in the VPD EEPROM at the time of manufacturing. If
the system board has been replaced, the system serial number will be invalid and
should be set. From the main menu of the Configuration/Setup Utility program, select
System Information, then select Product Data. If the problem persists, call for
service.
A vital product data (VPD) error occurred.
Action:
Call for service.
189
An attempt has been made to access the server with invalid passwords. After three incorrect
attempts, the server locks up; that is, the logon data fields are no longer available to the user.
201
An error occurred during the memory controller test. This error can be caused by:
• Incorrectly installed memory
• A failing memory module
• A processor-board problem
• A memory-board problem
Action:
1. If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly.
2. If the problem persists, check to see if the system has isolated the problem to a
memory module:
• If the System Error light on the operator information panel is on, check to see
if the MEM LED on the diagnostic LED panel is on. If it is on, check the
DIMM Error LEDs next to the memory sockets. If a DIMM Error LED is on,
run the diagnostic program for the memory.
• If the tests fail, replace the DIMM. If the problem persists after you replace
the DIMM, call for service.
• If the memory tests do not fail, call for service.
3. If no error LED is on, the error logs in the Configuration/Setup Utility program
might provide additional information on the memory error.
If the problem persists, call for service.
Table 16. POST error messages
114
IBM® Netfinity® 7100 User’s Reference
POST message
229
Description
An error was detected in the L2 cache of one of the microprocessors.
Action:
1. If you just installed a microprocessor, verify that the microprocessor is installed
and seated correctly.
2. If the problem persists, check to see if the system has isolated the problem to a
microprocessor:
• If the System Error light on the operator information panel is on, check to see
if the CPU LED on the diagnostic LED panel is on. If it is on, check the
Microprocessor Error LEDs next to the microprocessor sockets.
— If a Microprocessor LED is on, run the diagnostic program for the
microprocessor indicated by the LED. (If the Secondary Microprocessor
Error LED is on, run the "Alt CPU" diagnostic program.) If the tests fail,
replace the microprocessor.
— If the microprocessor tests do not fail, call for service.
• If no error LED is on, the error logs in the Configuration/Setup Utility program
might provide additional information on the microprocessor error.
If the problem persists, call for service.
262
A memory parity configuration error occurred.
Action:
289
Call for service.
An error occurred during POST memory tests and a failing DIMM was disabled.
Note: You can use the server with decreased memory.
Action:
1. If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program and select Memory Settings from the
Advanced Setup menu to enable the DIMM.
2. If the problem remains, replace the failing DIMM.
If the problem persists, call for service.
301
303
An error occurred during the keyboard and keyboard controller test. These error messages also
might be accompanied by continuous beeping.
Action:
Ensure that:
1. Nothing is resting on the keyboard and pressing a key.
2. No key is stuck.
3. The keyboard cable is connected correctly to the keyboard and to the correct
connector on the server.
Running the diagnostic tests can isolate the server component that failed, but you must have your
system serviced. If the error message remains, call for service.
Note: If you just connected a new mouse or other pointing device, turn off the server and
disconnect that device. Wait at least 5 seconds; then, turn on the server. If the error
message goes away, replace the device.
602
Invalid diskette boot record
Action:
1. Replace the diskette.
2. If the problem persists, make sure that the diskette drive cables are correctly and
securely connected.
3. If the problem remains, replace the diskette drive.
If the problem persists, call for service.
Table 16. POST error messages
Chapter 7. Solving problems
115
POST message
604
Description
An error occurred during a diskette drive test.
Action:
1. Verify that the Configuration/Setup Utility program correctly reflects the type of
diskette drive that you have installed.
2. Run the diagnostic tests. If the diagnostic tests fail, call for service.
662
A diskette drive configuration error occurred.
Action:
If you removed a diskette drive, make sure that the diskette drive setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
962
A parallel port configuration error occurred.
Action:
If you changed a hardware option, make sure that the parallel port setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
11xx
An error occurred during the system-board serial port test.
Action:
If you have a modem, serial printer, or other serial device attached to your server,
verify that the serial cable is connected correctly. If it is, use the following procedure:
1. Turn off the server.
2. Disconnect the serial cable from the serial port.
3. Wait five seconds; then, turn on the server.
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing information.
If the POST error message reappears, call for service.
1162
The serial port configuration conflicts with another device in the system.
Action:
1. Make sure the IRQ and I/O port assignments needed by the serial port are
available.
2. If all interrupts are being used by adapters, you might need to remove an adapter
to make an interrupt available to the serial port, or force other adapters to share
an interrupt.
1301
Cable to Information LED panel not detected.
Action:
Make sure that the cable to the operator information panel is connected.
If the problem persists, call for service.
1302
Cable to Power and Reset pushbuttons not detected.
Action:
Make sure that the cable to the Power and Reset pushbuttons is connected.
If the problem persists, call for service.
1303
I2C cable to Power Backplane not detected.
Action:
Make sure that the cable to the power backplane is connected.
If the problem persists, call for service.
1304
Cable to Diagnostic LED panel not detected.
Action:
Make sure that the cable to the diagnostic LED panel is connected.
If the problem persists, call for service.
Table 16. POST error messages
116
IBM® Netfinity® 7100 User’s Reference
POST message
1600
Description
The Netfinity Advanced System Management processor is not functioning.
Action:
1. Verify that the jumpers for the system-management processor are set correctly.
2. Disconnect the server from all electrical sources, wait for 30 seconds, reconnect
the server to the electrical sources, and restart the server.
If the problem persists, call for service.
1601
The BIOS needs to be updated.
Action:
1. Disconnect the server from all electrical sources, wait for 30 seconds, reconnect
the server to the electrical sources, and restart the server.
2. If the problem persists, update the BIOS.
If the problem persists, call for service.
1800
A PCI adapter has requested a hardware interrupt that is not available.
Action:
1. Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not
correct, change the settings.
2. If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other adapters
to share an interrupt.
1962
No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action:
Be sure that the drive you want to start from is in the startup sequence.
1. Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2. Check the list of startup devices in the Startup device data fields. Is the drive
you want to start from in the startup sequence?
Yes
Exit from this screen; then, select Exit Setup to exit the
Configuration/Setup menu. Go to step 3..
No
Follow the instructions on the screen to add the drive; then, save the
changes and exit the Configuration/Setup menu. Restart the server.
3. Is an operating system installed?
Yes
Turn off the server. Go to step 4..
No
Install the operating system in your server; then, follow your operating
system instructions to shut down and restart the server.
4. During server startup, watch for messages indicating a hardware problem.
If the same error message appears, call for service.
2400
An error occurred during the testing of the video controller on the system board. This error can be
caused by a failing monitor, a failing system board, or a failing video adapter (if one is installed).
Action:
2462
Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
A video memory configuration error occurred.
Action:
Make sure that the monitor cables are correctly and securely connected to the server.
If the problem persists, call for service.
5962
An IDE CD-ROM configuration error occurred.
Action:
Check the signal and power cable connections to the CD-ROM drive.
If the problem persists, call for service.
Table 16. POST error messages
Chapter 7. Solving problems
117
POST message
8603
Description
An error occurred during the mouse (pointing device) controller test. The addition or removal of a
mouse, or a failing system board can cause this error.
Note: This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the server for at least 5 seconds; then, turn it back on.
Action:
Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1. Turn off the server.
2. Disconnect the mouse from the server.
3. Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000
Processor machine check.
Action:
1. Update the system BIOS.
2. If the problem persists, replace the microprocessor.
00019501
Processor 1 is not functioning.
Action:
Replace microprocessor 1.
(The Microprocessor 1 Error LED will be on.)
If the problem persists, call for service.
00019502
Processor 2 is not functioning.
Action:
Replace microprocessor 2.
(The Microprocessor 2 Error LED will be on.)
If the problem persists, call for service.
00019503
Processor 3 is not functioning.
Action:
Replace microprocessor 2.
(The Microprocessor 3 Error LED will be on.)
If the problem persists, call for service.
00019504
Processor 4 is not functioning.
Action:
Replace microprocessor 4.
(The Microprocessor 4 Error LED will be on.)
If the problem persists, call for service.
00019701
Processor 1 failed the built-in self test.
Action:
Replace microprocessor 1.
(The Microprocessor 1 Error LED will be on.)
If the problem persists, call for service.
00019702
Processor 2 failed the built-in self test.
Action:
Replace microprocessor 2.
(The Microprocessor 2 Error LED will be on.)
If the problem persists, call for service.
Table 16. POST error messages
118
IBM® Netfinity® 7100 User’s Reference
POST message
00019703
Description
Processor 3 failed the built-in self test.
Action:
Replace microprocessor 3.
(The Microprocessor 3 Error LED will be on.)
If the problem persists, call for service.
00019704
Processor 4 failed the built-in self test.
Action:
Replace microprocessor 4.
(The Microprocessor 4 Error LED will be on.)
If the problem persists, call for service.
00180100
A PCI adapter has requested memory resources that are not available.
Action:
1. Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not
correct, change the settings.
2. If all memory resources are being used, you might need to remove an adapter to
make memory available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the
adapter.
00180200
A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action:
1. Make sure that the I/O address for the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program.
2. If the I/O port resource settings are correct, the PCI adapter might be defective.
Call for service.
00180300
A PCI adapter has requested a memory address that is not available, or the PCI adapter might be
defective.
Action:
1. Make sure that the memory address for all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not
correct, change the settings.
2. If the memory resource settings are correct, the PCI adapter might be defective.
Call for service.
00180400
A PCI adapter has requested a memory address that is not available.
Action:
00180500
If all memory addresses are being used, you might need to remove an adapter to
make memory address space available to the PCI adapter. Disabling the adapter
BIOS on the adapter might correct the error. Refer to the documentation provided with
the adapter.
A PCI adapter ROM error occurred.
Action:
Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails,
replace it.
If you cannot isolate and correct the problem, call for service.
00180600
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below 1 MB.
Action:
Remove the PCI adapter that has the PCI bridge. If you can start the server without
the adapter, reinstall and retest the adapter. If the adapter fails, replace it.
If you cannot isolate and correct the problem, call for service.
Table 16. POST error messages
Chapter 7. Solving problems
119
POST message
00180700
Description
xxxxyyyy Planar PCI device does not respond. (Where xxxx is the PCI vendor ID and yyyy is the
PCI device ID.)
Action:
Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails,
replace it.
If you cannot isolate and correct the problem, call for service.
00180800
An unsupported PCI device is installed.
Action:
Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails,
replace it.
If the problem persists, call for service.
00181000
PCI error.
Action:
Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails,
replace it.
If the problem persists, call for service.
01295085
The ECC checking hardware test failed.
Action:
01298001
No update data is available for processor 1.
Action:
01298002
Update the system BIOS to a level that supports the microprocessors installed in the
server.
The update data for processor 4 is incorrect.
Action:
01298200
Update the system BIOS to a level that supports the microprocessors installed in the
server.
The update data for processor 3 is incorrect.
Action:
01298104
Update the system BIOS to a level that supports the microprocessors installed in the
server.
The update data for processor 2 is incorrect.
Action:
01298103
Update the system BIOS to a level that supports the microprocessors installed in the
server.
The update data for processor 1 is incorrect.
Action:
01298102
Update the system BIOS to a level that supports the microprocessors installed in the
server.
No update data is available for processor 4.
Action:
01298101
Update the system BIOS to a level that supports the microprocessors installed in the
server.
No update data is available for processor 3.
Action:
01298004
Update the system BIOS to a level that supports the microprocessors installed in the
server.
No update data is available for processor 2.
Action:
01298003
Call for service.
Update the system BIOS to a level that supports the microprocessors installed in the
server.
Microprocessor speed mismatch
Action:
The microprocessors installed do not run at the same speed; install microprocessors
with identical speeds.
Table 16. POST error messages
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IBM® Netfinity® 7100 User’s Reference
POST message
I9990301
Description
A hard disk drive error occurred.
Action:
I9990305
Call for service.
POST could not find an operating system.
Action:
Install an operating system. If you have already installed the operating system, check
the drive startup sequence. If the drive sequence is correct, run the diagnostic tests to
verify that the hard disk drive is functioning correctly. If there is a problem with the
hard disk drive (such as a bad sector), you might need to reinstall the operating
system.
If you cannot reinstall the operating system, call for service.
I9990650
AC power has been restored.
Action:
Other Numbers
No action is required. This message appears each time AC power is restored to the
server after an AC power loss.
POST found an error.
Action:
Follow the instructions on the screen.
Table 16. POST error messages
Event/error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Event/Error Log contains all error
messages issued during POST and all system status messages from the Netfinity
Advanced System Management Processor.
To view the contents of the error logs, start the Configuration/Setup Utility program;
then, select Event/Error Logs from the main menu.
Small computer system interface messages
The following table lists actions to take if you receive a SCSI error message.
Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed.
You will get these messages only when running the SCSISelect Utility.
Chapter 7. Solving problems
121
SCSI Messages
All
Description
One or more of the following might be causing the problem.
• A failing SCSI device (adapter, drive, controller)
• An improper SCSI configuration
• Duplicate SCSI IDs in the same SCSI chain
• An improperly installed SCSI terminator
• A defective SCSI terminator
• An improperly installed cable
• A defective cable
Action:
Verify that:
• The external SCSI devices are turned on. External SCSI devices
must be turned on before the server.
• The cables for all external SCSI devices are connected correctly.
• The last device in each SCSI chain is terminated properly.
• The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device. If the error remains or
recurs, call for service.
Table 17. SCSI messages
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of your server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems that
are indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
122
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089
is for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure
that was encountered. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.)
IBM® Netfinity® 7100 User’s Reference
iii
is the three-digit device ID. (These codes are for trained service
personnel and are described in the Hardware Maintenance Manual.)
date
is the date that the diagnostic test was run and the error
recorded.
cc
is the check digit that is used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
Is the name of the function being tested when the error occurred.
This corresponds to the function code (fff) given in the previous
list.
Result
can be one of the following:
Passed
This result occurs when the diagnostic test
completes without any errors.
Failed
This result occurs when the diagnostic test
discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device that is not present.
Aborted
This result occurs when the test could not
proceed because of the system configuration.
Warning
This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device that is to be tested is not
installed.
Test Specific String This is additional information that you can use to anayze the
problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Help and return to where you left off,
press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
Note: To run the diagnostic programs, you must start the server with the highest
level password that is set. That is, if an administrator password is set, you
must enter the administrator password, not the power-on password, to run
the diagnostic programs.
Chapter 7. Solving problems
123
2. When the message F2 for Diagnostics appears, press F2.
3. Type in the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem persists, call for
service.
b. The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c. If you run the diagnostic programs with no mouse attached to your server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. The regular mouse test cannot test a USB mouse.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of
the screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to
the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 3
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you
for it. Type in the appropriate password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
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IBM® Netfinity® 7100 User’s Reference
Note: If diagnostic error messages appear that are not listed in the following tables,
make sure that your server has the latest levels of BIOS, Advanced System
Management Processor, ServeRAID, and diagnostics microcode installed.
Code
Function
001 Core system
Result
Failed
005
011
014
015
Aborted
Video port
Serial port
Parallel port
USB interface
Text message
Processor board, ECC Test
System board
Processor and system boards
Integrated serial port
Integrated parallel port
Can NOT test USB interface while it is in use.
Action
Call for service.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic
program for the USB interface.
1. Turn off the
server.
2. Replace the USB
keyboard and
mouse with a
standard
keyboard and
mouse.
3. Turn on the
server.
020
PCI interface
Failed
Failed
030
SCSI interface
Failed
035
ServeRAID
Aborted
4. Run the
diagnostic test
again.
System board
Call for service.
System board
Call for service.
Tab on PCI Hot Swap slot #n is bad
Make sure the tab and
latch on hot-plug PCI
(where n is the number of the failing PCI slot)
slot n are closed
Note: For normal operation, the Power LED for correctly.
the hot-plug PCI slot will be on and the
If the problem persists,
Attention Led will be off.
call for service.
SCSI adapter in slot n failed register/counter/
Refer to the
power test
information provided
with the adapter for
(where n is the slot number of the failing adapter) instructions.
SCSI controller on system board failed
register/counter/power test
Test setup error: No ServeRAID adapter found
on system board or PCI bus
If the problem persists,
call for service.
Call for service.
Make sure the
ServeRAID adapter is
properly installed.
If the problem
remains, replace the
ServeRAID adapter.
If the problem persists,
call for service.
Chapter 7. Solving problems
125
Code
Function
035 ServeRAID
Result
Failed
Text message
Adapter in slot n; adapter/drive configuration
error
Action
Run the ServeRAID
Configuration Utility.
(where n is the slot number of the failing adapter) If the problem
remains, replace the
Adapter in slot n; internal error
ServeRAID adapter in
(where n is the slot number of the failing adapter) slot n.
Logical drive m on adapter in slot n
If the problem persists,
(where m is the number of the failing logical drive call for service.
and n is the slot number of the adapter)
On system board; internal error
Run the ServeRAID
Configuration Utility.
On system board; adapter/drive configuration
error
If the problem persists,
Logical drive on system board adapter
call for service.
Adapter in slot n; memory allocation error
075
126
Power supply
Failed
Call for service.
(where n is the slot number of the failing adapter)
On system board; memory allocation error
On system board; PCI configuration error
On system board; POST error
Adapter in slot n; POST error
Replace the
ServeRAID adapter in
(where n is the slot number of the failing adapter) slot n. If the problem
persists, call for
Adapter in slot n; PCI configuration error
service.
(where n is the slot number of the failing adapter)
SCSI drive on adapter in slot n, SCSI ID m
Check the cable and
power connections on
(where n is the slot number of the adapter andm the drive. If the
is the SCSI ID of the drive)
problem persists, call
or service.
Voltage sensed by the system is out of range
Call for service.
IBM® Netfinity® 7100 User’s Reference
Code
Function
Result
089 Microprocessor Failed
Text message
Invalid microprocessor in slot xyz or BIOS setup
problem
(where xyz identifies the microprocessor that is
causing the error message)
Processor in socket id xyz is installed but not
functioning
(where xyz identifies the microprocessor that is
causing the error message)
Action
1. Check the system
error log for the
related error
messages.
2. If your server
does not have the
latest level BIOS
installed, update
the BIOS.
3. If the problem
remains, replace
the xyz
microprocessor
and run the test
again.
If the problem persists,
call for service.
1. Reseat the
microprocessor.
Microprocessor in socket id xyz
(where xyz identifies the microprocessor that is
causing the error message)
Note: The Microprocessor Error LED
associated with the microprocessor will
be lit.
2. If the problem
remains, replace
the
microprocessor.
If the problem persists,
call for service.
Replace the
microprocessor.
Processor in socket id xyz is defective
(where xyz identifies the microprocessor that is
causing the error message)
If the problem persists,
call for service.
Chapter 7. Solving problems
127
Code
Function
Result
089 Microprocessor Failed
Text message
Test setup error: Application microprocessor not
installed or BIOS setup problem
Action
1. Verify that the
Application
microprocessor is
installed and
seated correctly.
2. Check the system
error log for
related error
messages.
3. If your server
does not have the
latest level BIOS
installed, update
the BIOS.
4. If the problem
remains, replace
the application
microprocessor
and run the test
again.
165
175
180
128
Service
Failed
processor
System thermal Failed
Status display
Failed
If the problem persists,
call for service.
VRM corresponding to Microprocessor in socket Replace the VRM.
xyz is defective
If the problem
(where xyz identifies the microprocessor whose remains, call for
VRM is causing the error message)
service.
VRM corresponding to Microprocessor in socket Install a VRM.
id xyz is not installed
If the problem persists,
(where xyz identifies the microprocessor whose call for service.
VRM is causing the error message)
Netfinity Advanced System Management
Call for service.
Processor on system board
Replace the indicated
Fan # n
fan
(where n is the number of the failing fan)
Note: The fan LED on the diagnostic LED panel
will be lit.
Temperature sensed on processor board is out of If one of the fan LEDs
range
on the diagnostic LED
panel is on, replace
the indicated fan. If the
problem persists, call
for service.
Diagnostic LED panel
Call for service.
Operator information panel
LED on hot-swap SCSI backplane
LED on processor board
LED on system board
IBM® Netfinity® 7100 User’s Reference
Code
Function
201 System
memory
Result
Failed
Text message
DIMM in location DIMMn
Action
1. Reseat the failing
DIMM.
(where n is the number of the socket that
contains the failing DIMM)
2. If the problem
remains, replace
the DIMM.
If the problem
persists, call for
service.
Test setup error: Corrupt BIOS in ROM
If your server does not
Test setup error: Corrupt DMI BIOS, information have the latest level
BIOS installed, update
in BIOS is not as expected
the BIOS to the latest
level.
202
System cache
Aborted
If the problem persists,
call for service.
Test setup error: BIOS cannot access VPD
If your server does not
information
have the latest level
Test setup error: Corrupt DMI BIOS. Information BIOS installed, update
the BIOS to the latest
in BIOS is not as expected
level and run the
diagnostic program
again.
Test setup error: No L2 cache detected on
microprocessor socket id xyz or BIOS setup
problem
(where xyz identifies the microprocessor that is
causing the error message)
Test setup error: Unknown hardware problem
associated with microprocessor in socket id xyz.
(where xyz identifies the microprocessor that is
causing the error message)
Failed
Microprocessor in socket ID xyz
(where xyz identifies the microprocessor that is
causing the error message)
Note: The indicated microprocessor LED will be
on.
Warning
If the problem persists,
call for service.
1. If your server
does not have the
latest level BIOS
installed, update
the BIOS to the
latest level
2. Run the
diagnostic
program again.
3. If the problem
remains, replace
the failing
processor.
If the problem persists,
call for service.
1. Reseat the
identified
microprocessor.
2. If the problem
remains, replace
the
microprocessor.
If the problem persists,
call for service.
Test setup error: Cache is disabled. Use system Use the Cache
setup to enable before retrying the test
Control choice from
the Advanced Setup
menu to enable the
cache.
If the problem persists,
call for service.
Chapter 7. Solving problems
129
Code
Function
206 Diskette drive
215 CD-ROM
217
264
Result
Failed
Failed
Aborted
Hard disk drive Failed
Magnetic tape Aborted
drive
Text message
Internal diskette drive bay
On system board
The CD-ROM drive is not present
Action
Call for service.
Call for service.
Verify that the cables
are properly
connected.
If the problem persists,
call for service.
BIOS drive # n (where n is the drive bay number) Call for service.
Test setup error: No tape drive found
Check the cable and
power connections to
the drive.
Refer to the
information that is
provided with the tape
drive.
Failed
The load/mount test failed for device n on
adapter m
If the problem persists,
call for service.
Refer to the
information provided
with the tape drive.
(where n is the number of the device and m is the
adapter number)
If the problem persists,
The Self-diagnostic failed for device n on adapter call for service.
m.
Note: The push
button test is
(where n is the number of the device and m is the
applicable only
adapter number)
to SCSI tape
The unload/eject test failed for device n on
drives that
adapter m
have a push
button.
(where n is the number of the device and m is the
adapter number)
The unload/eject push button test failed for
device n on adapter m
(where n is the number of the device and m is the
adapter number)
The Read/Write Self-diagnostic failed for device Insert a new tape
n on adapter m
cartridge; then, run the
diagnostic test again.
(where n is the number of the device and m is the
adapter number)
Refer to the
information that is
provided with the tape
drive.
301
Keyboard
Failed
On system board keyboard test failed
If the problem persists,
call for service.
1. Verify that the
keyboard cable is
connected.
2. If the problem
remains, replace
the keyboard
cable.
If the problem persists,
call for service.
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IBM® Netfinity® 7100 User’s Reference
Code
Function
302 Mouse
305
Video monitor
405
Ethernet
Result
Failed
Text message
On system board pointing device test failed.
Any message
Failed
In PCI slot n
(where n is the PCI slot number in which the
failing Ethernet adapter is installed)
415
Analog/digital
modem
Not applicable
On system board
No modem was detected
Action
Replace the pointing
device. If the problem
persists, call for
service.
Refer to the
information that came
with the monitor.
Replace the Ethernet
adapter in slot n. If the
problem persists, call
for service.
Call for service.
1. Verify that the
modem is
properly attached
to the server.
2. If the problem
remains, replace
the modem.
PCI modem detected but not enabled
If the problem persists,
call for service.
1. Change the
configuration to
enable the
modem.
2. If the problem
remains, replace
the modem.
Failed
Modem reset failed
No dial tone detected
If the problem persists,
call for service.
Replace the modem.
If the problem persists,
call for service.
1. Make sure that
the phone line
attached to the
modem has a dial
tone. (Connect a
phone to the line
and listen, if
necessary.) If
there is no tone,
have the phone
line serviced.
2. If the problem
remains, replace
the modem.
If the problem persists,
call for service.
Chapter 7. Solving problems
131
Recovering BIOS
If the BIOS code in your server gets corrupted, such as from a power failure during a
flash update, you can recover your BIOS using the recovery boot block and a BIOS
flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
• Use the ServerGuide program to make a BIOS flash diskette.
• Download a BIOS flash diskette from the World Wide Web. Go to
http://www.pc.ibm.com/support/, select IBM Server Support, and make the
selections for your server.
• Contact your IBM service representative.
The flash memory of your server contains a protected area that cannot be overwritten.
The recovery boot block is a section of code in this protected area that enables the
server to start up and to read a flash diskette. The flash utility recovers the system
BIOS from the BIOS recovery files on the diskette.
To recover the BIOS:
1. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover.
2. Locate jumper J56 on the processor board. See “Component locations” on page
61.
3. Move J56 to pins 1 and 2 to enable BIOS recovery mode.
4. Insert the BIOS flash diskette into the diskette drive.
5. Restart the server.
The Recovery Boot screen will appear. A progress report, Loading data from
diskette xx%, is displayed. When programming is underway, a further progress
report, Programming block n of 7 yy%, is displayed. When recovery is complete,
Recovery complete, remove the diskette and return boot block switch to
the off position before rebooting is displayed.
6. Remove the flash diskette from the diskette drive.
7. Turn off the server.
8. Move J56 to pins 2 and 3 to return to normal startup mode.
9. Restart the server. The system should start up normally.
Identifying problems using status LEDs
Your server has LEDs to help you identify problems with some server components.
These LEDs are part of the light path diagnostics built into the server. By following the
path you can quickly identify the type of system error that occurred.
Status LEDs are located on the following components:
• Information panel
• Hard disk drive trays
• Power supply
• Diagnostic panel
• Processor board
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IBM® Netfinity® 7100 User’s Reference
Power supply LEDs
The AC and DC power LEDs on the power supply provide status information about
the power supply. The following illustration shows the location of the AC and DC
power LEDs.
Handle
Filler panel
DC power light
AC power light
Chapter 7. Solving problems
133
The following table describes the AC and DC power LEDs.
AC power LED
DC power LED
Description and action
On
On
The power supply is on and operating
correctly.
On
Off
There is a DC power problem.
Possible causes:
1. The server is not turned on (the power
LED is blinking on the front of the
server).
Action:
Press the power-control
button to start the server.
2. The power supply has failed.
Action:
Replace the power supply.
If the problem persists, have the system
serviced.
Off
Off
There is an AC power problem.
Possible causes:
1. There is no AC power to the power
supply.
Actions:
Verify that:
• The electrical cord is
properly connected to
the server.
• The electrical outlet
functions properly.
2. The power supply has failed.
Action:
Replace the power supply.
If the problem persists, have the system
serviced.
Diagnostic panel LEDs
The following illustration shows the LEDs on the diagnostics panel inside the server.
See “Light path diagnostics” on page 135 for information on identifying problems
using these LEDs.
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IBM® Netfinity® 7100 User’s Reference
SMI
NMI
SP
PCIA
PCIB
PCIC
DASD1
MEM
CPU
VRM
FAN
TEMP
NON
RED
OVER
SPEC
PS1
PS2
PS3
PS4
Light path diagnostics
You can use the light path diagnostics built into your server to quickly identify the type
of system error that occurred. Your server is designed so that LEDs remain illuminated when the server shuts down, as long as the power supplies are operating properly. This feature helps you to isolate the problem if an error causes the server to shut
down.
System error
LED (on the
information LED
panel)
On
Diagnostics
panel LED on
Cause
None
The system error log is 75% or more
full or a PFA alert was logged.
Check the system error log and
correct any problems. Disconnecting
the server from all power sources for
at least 20 seconds will turn off the
system error LED.
SMI
A systems management event
occurred.
Restart the server.
A system error
was detected.
Check to see
which of the LEDs
on the diagnostics
panel inside the
server are on.
On
Action
If the problem persists, have the
system serviced.
Table 18. Light path diagnostics
Chapter 7. Solving problems
135
System error
LED (on the
information LED
panel)
On
Diagnostics
panel LED on
NMI
Cause
A nonmaskable interrupt occurred.
The PCIA or PCIB LED will probably
also be on.
Action
1. If the PCIA or PCIB LED is on,
follow the instructions for those
LEDs.
2. If the PCIA or PCIB LED is not
on, restart the server.
If the problem persists, have the
system serviced.
On
SP
The service processor has failed.
On
PCIA
An error occurred on PCI bus A. An
adapter in PCI slot 1 or 2, or the
processor board caused the error.
Have the system serviced.
1. Check the error log for additional
information.
2. If you cannot correct the problem
from the information in the error
log, try to determine the failing
adapter by removing one adapter
at a time from PCI bus A (PCI
slots 1–2) and restarting the
server after each adapter is
removed.
If the problem persists, have the
system serviced.
On
PCIB
An error occurred on PCI bus B. An
adapter in PCI slot 3, 4, 5, or 6 or the
processor board caused the error.
1. Check the error log for additional
information.
2. If you cannot correct the problem
from the information in the error
log, try to determine the failing
adapter by removing one adapter
at a time from PCI bus B (PCI
slots 3–6) and restarting the
server after each adapter is
removed.
If the problem persists, have the
system serviced.
On
PCIC
An error occurred on PCI bus C. An
error on the I/O board caused the
problem.
Check the error log for additional
information. If the error log indicates a
problem with the integrated SCSI
controller, the Ethernet controller, or
video controller, have your system
serviced.
If the problem persists, have the
system serviced.
On
DASD
A hot-swap hard disk drive has failed
on SCSI channel B.
1. Check the error log for additional
information. If the error log
indicates a temperature problem
and the fans are working
correctly, have the system
serviced.
2. If the amber hard disk status LED
on one of the hot-swap hard disk
drives is on, refer to “Controls and
indicators” on page 5 for more
information.
Table 18. Light path diagnostics
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IBM® Netfinity® 7100 User’s Reference
System error
LED (on the
information LED
panel)
On
Diagnostics
panel LED on
MEM
Cause
A memory error occurred.
Action
1. Check the DIMM error LEDs on
the memory board.
2. Replace the DIMM indicated by
the lit DIMM error LED.
On
CPU
One of the microprocessors has
failed, or a microprocessor is installed
in the wrong connector.
1. Check the microprocessor error
LEDs on the memory board. If a
microprocessor error LED is on
for a microprocessor connector
that has a terminator card
installed instead of a
microprocessor, the
microprocessors are not installed
in the correct order. See
“Installing a microprocessor kit”
on page 84 for information about
the correct order for installing
microprocessors and VRMs.
Otherwise, continue with the next
step.
2. Turn off the server, reseat the
microprocessor indicated by the
lit microprocessor error LED, and
restart the server.
3. If the problem persists, replace
the microprocessor.
If the problem persists, have the
system serviced.
On
VRM
One of the voltage regulator modules
on the processor board has failed.
1. Check the VRM error LEDs on
the processor board.
2. Turn off the server, reseat the
VRM indicated by the lit VRM
error LED, and restart the server.
3. If the problem persists, replace
the VRM.
If the problem persists, replace the
VRM.
On
FAN
One of the fan assemblies has failed
or is operating too slowly.
The LED on the failing fan assembly
will be lit. Replace the fan assembly.
Note: A failing fan can also cause
the TEMP and DASD LEDs to
be on.
On
TEMP
The system temperature has
exceeded the maximum rating.
1. Check to see if a fan has failed. If
it has, replace the fan.
2. Make sure the room temperature
is not too high. See “Server
specifications” on page 2
3. Check for blocked air flow.
If the problem persists, have the
system serviced.
Table 18. Light path diagnostics
Chapter 7. Solving problems
137
System error
LED (on the
information LED
panel)
Diagnostics
panel LED on
Cause
Action
On
OVER SPEC
The server is drawing more power
than the power supplies are rated for.
Either add a power supply or remove
a device from the server.
On
PS1
The first power supply has failed.
Replace the first power supply.
On
PS2
The second power supply has failed.
Replace the second power supply.
On
PS3
The third power supply has failed.
Replace the third power supply.
On
PS4
The fourth power supply has failed.
Replace the fourth power supply.
Off
None
The light path diagnostics have not
detected a system error.
None
Table 18. Light path diagnostics
Noncritical light path diagnostics
Table 19 describes the light path diagnostics for noncritical events.
Information LED
(on the
information LED
panel)
On
Diagnostics
panel LED on
Cause
NON RED
The server power subsystem is no
longer redundant.
To restore redundancy, either add
another power supply to increase the
power available or remove a device
from the server to reduce the power
usage.
None
Some noncritical event has occurred.
Read the event log to determine the
cause.
None
The light path diagnostics have not
detected a noncritical event.
None
A noncritical
event has
occurred.
Off
Action
Table 19. Noncritical light path diagnostics
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
If you cannot find the problem in the troubleshooting charts, go to “Starting the diagnostic programs” on page 123 to test the server. If you have run the diagnostic test
programs or if running the tests does not reveal the problem, call for service.
Look for the symptom in the left column of the chart. Instructions and probable solutions to the problem are in the right column. If you have just added new software or a
new option and your server is not working, do the following before using the troubleshooting charts:
• Remove the software or device that you just added.
• Run the diagnostic tests to determine if your server is running correctly.
• Reinstall the new software or new device.
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IBM® Netfinity® 7100 User’s Reference
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Suggested action
Verify that:
1. The primary IDE channel is enabled in the Configuration/Setup Utility program.
2. All cables and jumpers are installed correctly.
3. The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
1. The diskette drive is enabled in the Configuration/Setup Utility program.
2. The diskette is good and not damaged. (Try another diskette if you have one.)
3. The diskette contains the necessary files to start the server.
4. Your software program is OK.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Expansion enclosure
problems
The SCSI expansion enclosure
used to work, but does not
work now.
Verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3. Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
For more information, see your SCSI and expansion enclosure documentation.
General problems
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
1. All cables and cords are connected securely to the rear of the server and
attached options.
2. When the server is turned on, air is flowing from the rear of the server at the fan
grill. If there is no air flow, the fan is not working. This causes the server to
overheat and shut down.
3. Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Table 20. Troubleshooting charts
Chapter 7. Solving problems
139
Device
Keyboard, mouse, or
pointing-device problems
All or some keys on the
keyboard do not work.
Suggested action
1. Make sure that the keyboard cable is properly connected to the server.
2. Make sure that the server and the monitor are turned on.
3. Try using another keyboard.
If the items above are correct, call for service.
The mouse or pointing device
does not work.
1. Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
2. Try using another mouse or pointing device.
If the problem remains, call for service.
Memory problems
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
1. The memory modules are seated properly.
2. You have installed the correct type of memory.
3. If you changed the memory, you updated the memory configuration with the
Configuration/Setup Utility program.
4. All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank when it detected a problem or a DIMM bank
could have been manually disabled.
If the above items are correct, run the memory diagnostic program. The system might
have detected a bad memory module and automatically reallocated memory to
enable you to continue to operate. If the memory tests fail, call for service or replace
the failing DIMM.
Microprocessor problems
The server emits a continuous
tone during POST.
The startup (boot) microprocessor is not working properly.
Verify that the startup microprocessor is seated properly. If it is, replace the startup
microprocessor.
If the problem remains, call for service.
Monitor
Testing the monitor.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1. The server power cords are plugged into the server and a working electrical
outlet.
2. The monitor cables are connected properly.
3. The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
Call for service.
The monitor works when you
turn on the server, but goes
blank when you start some
application programs.
Verify that:
1. The primary monitor cable is connected to the video port.
2. You installed the necessary device drivers for the applications.
If the items above are correct and the screen remains blank, call for service.
Table 20. Troubleshooting charts
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IBM® Netfinity® 7100 User’s Reference
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is OK, consider the location of the monitor.
Magnetic fields around other devices (such as transformers, appliances, fluorescent
lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or
distorted screen images. If this happens, turn off the monitor. (Moving a color monitor
while it is turned on might cause screen discoloration.) Then move the device and the
monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1. To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2. Non-IBM monitor cables might cause unpredictable problems.
3. An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, see your IBM
reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS with the correct language.
If the problem remains, call for service.
Option problems
An IBM option that was just
installed does not work.
Verify that:
1. The option is designed for the server. Refer to the "Support for Netfinity Servers"
flowchart for information about obtaining ServerProven™ compatibility
information from the World Wide Web.
2. You followed the installation instructions that came with the option.
3. The option is installed correctly.
4. You have not loosened any other installed options or cables.
5. You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to
work does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3. Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
If the problem remains, call for service.
Table 20. Troubleshooting charts
Chapter 7. Solving problems
141
Device
Parallel port
The number of parallel ports
displayed is less than the
number of parallel ports
installed.
Suggested action
Verify that:
1. Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the parallel ports are disabled.
2. The parallel-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
Power problems
The server does not power on.
Verify that:
1. The power cables are properly connected to the server.
2. The electrical outlet functions properly.
3. The type of memory installed is correct.
4. If you just installed an option, remove it, and restart the server. If the server now
powers on, you might have installed more options than the power supply
supports.
5. The LEDs on the power supply are on.
If the problem remains, call for service.
Printer problems
The printer does not work.
Verify that:
1. The printer is turned on and is online.
2. The printer signal cable is connected to the correct serial or parallel port on the
server.
Note: Non-IBM printer cables might cause unpredictable problems.
3. You have assigned the printer port correctly in your operating system or
application program.
4. You have assigned the printer port correctly using the Configuration/Setup Utility
program.
If the items above are correct and the printer still does not work, run the tests
described in the documentation that comes with your printer. If the tests show that the
printer is OK, call for service.
Serial port problems
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Verify that:
1. Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the serial ports are disabled.
Note: The ASM Interconnect connector is the same as a serial port connector,
but it is used only by the integrated Netfinity Advanced System
Management Processor, and is not available for use by the operating
system. This port does not appear in the Configuration/Setup Utility
program menus; it can be configured using Netfinity Manager.
2. The serial-port adapter, if you installed one, is seated properly.
If the problem still exists, call for service.
A serial device does not work.
Verify that:
1. The device is compatible with the server.
2. The serial port is enabled and is assigned a unique address.
3. Make sure that the device is not connected to the management port C.
Note: The management C connector is the same as a serial port connector, but
it is used only by the integrated Netfinity Advanced System Management
Processor and is not available for use by the operating system. This port
does not appear in the Configuration/Setup Utility program menus; it can
be configured using Netfinity Manager.
If the problem still exists, call for service.
Table 20. Troubleshooting charts
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IBM® Netfinity® 7100 User’s Reference
Device
Suggested action
Service processor problems
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the
server to the electrical sources, and restart the server.
Netfinity Service Processor
Manager reports a general
monitor failure
If a problem remains, call for service.
Software problem
To determine if problems are caused by the software, verify that:
1. Your server has the minimum memory requirements needed to use the software.
For memory requirements, refer to the information that comes with the software.
Suspected software problem.
Note: If you have just installed an adapter or memory, you might have a
memory address conflict.
2. The software is designed to operate on your server.
3. Other software works on your server.
4. The software that you are using works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
port problems
A USB device does not work.
Verify that:
1. You are not trying to use a USB device during POST if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note: If a standard (non-USB) keyboard is attached to the keyboard port, then
the USB is disabled and no USB device will work during POST.
2. The correct USB device driver is installed.
3. Your operating system supports USB devices.
If the problem still exists, call for service.
Table 20. Troubleshooting charts
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
• Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
• Determine if the hub supports auto-negotiation. If not, try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the
hub.
• Check the Ethernet controller lights on the operator information panel.
These lights indicate whether a problem exists with the connector, cable, or hub.
Chapter 7. Solving problems
143
— The Ethernet Link Status light illuminates when the Ethernet controller
receives a LINK pulse from the hub. If the light is off, there might be a defective connector or cable, or a problem with the hub.
— The Ethernet Transmit/Receive Activity light illuminates when the Ethernet
controller sends or receives data over the Ethernet Network. If the Ethernet
Transmit/Receive Activity light is off, make sure that the hub and network are
operating and that the correct device drivers are loaded.
•
•
•
•
— The Ethernet Speed 100 Mbps light illuminates when the Ethernet controller
LAN speed is 100 Mbps.
Make sure that you are using the correct device drivers, supplied with your server.
Check for operating system-specific causes for the problem.
Make sure that the device drivers on the client and server are using the same protocol.
Test the Ethernet controller.
How you test the Ethernet controller depends on which operating system you are
using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.
Ethernet controller
problem
The server stops running
when loading device drivers.
Suggested Action
The PCI BIOS interrupt settings are incorrect.
Check the following:
• Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet controller or the other device. For example, for
NetWare Versions 3 and 4, it is recommended that disk controllers not share
interrupts with LAN controllers.
• Make sure that you are using the most recent device driver available from the
World Wide Web.
• Run the network diagnostic program.
If the problem remains, call for service.
Table 21. Ethernet troubleshooting chart
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IBM® Netfinity® 7100 User’s Reference
Ethernet controller
problem
Ethernet Link Status light
does not illuminate.
Suggested Action
Check the following:
• Make sure that the hub is turned on.
• Check all connections at the Ethernet controller and the hub.
• Check the cable. A crossover cable is required unless the hub has an X
designation.
• Use another port on the hub.
• If the hub does not support auto-negotiation, manually configure the Ethernet
controller to match the hub.
• If you manually configured the duplex mode, make sure that you also manually
configure the speed.
• Run diagnostics on the LEDs.
If the problem remains, call for service.
The Ethernet
Transmit/Receive Activity
light does not illuminate.
Check the following:
Note: The Ethernet Transmit/Receive Activity LED illuminates only when data is sent
to or by this Ethernet controller.
• Make sure that you have loaded the network device drivers.
• The network might be idle. Try sending data from this workstation.
• Run diagnostics on the LEDs.
• The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you load the device drivers.
Data is incorrect or sporadic.
Check the following:
• Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
• Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
The Ethernet controller
stopped working when
another adapter was added
to the server.
Check the following:
• Make sure that the cable is connected to the Ethernet controller.
• Make sure that your PCI system BIOS is current.
• Reseat the adapter.
• Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
• Run diagnostics for the Ethernet controller.
• Try a different connector on the hub.
• Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
If the problem remains, call for service.
Table 21. Ethernet troubleshooting chart
Chapter 7. Solving problems
145
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
• Novell™ NetWare™ or IntraNetWare Server ODI
• NDIS Adapter for level 4.0 (Windows NT)
• SCO™ UNIX LLI
Novell NetWare or IntraNetWare server ODI driver messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
PCNTNW-NW-026 The MSM is unable to parse a required custom keyword.
Explanation: The user entered an incorrect parameter keyword.
Action: Reload the driver using the correct keyword.
PCNTNW-NW-054 The adapter did not respond to the initialization command.
Explanation: The adapter did not respond when the driver tried to initialize it.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go
to “Starting the diagnostic programs” on page 123 to run the diagnostic programs.
PCNTNW-NW-058 The adapter did not respond to the initialization command.
Explanation: The interrupt request (IRQ) setting might not be valid or the EEPROM
information might be incorrect.
Action: Make sure the IRQ settings are correct in the Configuration/Setup Utility program. for
information on setting the interrupt requests. If the IRQ settings are correct, call for service.
PCNTNW-NW-066 The cable might be disconnected from the adapter.
Explanation: The cable might be disconnected from the server Ethernet port.
Action: Verify that a cable is connected to the Ethernet port.
PCNTNW-NW-071 The matching virtual adapter could not be found.
Explanation: You tried to load another instance of the driver with a different I/O address. This
new adapter could not be found.
Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure
that the adapter is seated correctly. If the adapter is seated correctly, call for service.
PCNTNW-NW-072 A resource tag is unavailable.
Explanation: The driver tried to allocate some resources that were not available.
Action: Add more memory, or free some memory resources in the server. Then, restart the
server.
PCNTNW-NW-073 Unable to allocate memory
Explanation: The driver failed to allocate the memory needed for normal operation.
Action: Add more memory, or free some memory resources in the server. Then, restart the
server.
PCNTNW-NW-074 The hardware interrupt cannot be set.
Explanation: An attempt was made to initialize a given hardware interrupt. The attempt was
not successful.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go
to “Starting the diagnostic programs” on page 123 to run the diagnostic programs.
If you have an Ethernet adapter installed, make sure that the adapter does not share an IRQ
with any other device.
Table 22. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
146
IBM® Netfinity® 7100 User’s Reference
PCNTNW-NW-075 The Multiple Link Interface Driver (MLID) cannot be registered with the Link Support
Layer (LSL).
Explanation: An error occurred while the driver was trying to register with the LSL.
Action: Check the version of the NetWare or IntraNetWare Operating System. Make sure that
this driver is correct for the version of NetWare or IntraNetWare that you are using. Restart the
server.
PCNTNW-NW-079 The Multiple Link Interface Driver (MLID) did not initialize MSMTx Free Count.
Explanation: The MSMTx Free Count is not initialized correctly.
Action: Restart the server. If the problem persists, call for service.
PCNTNW-NW-086 The driver parameter block is too small.
Explanation: The driver parameter block is too small.
Action: Restart the server. If the problem persists, call for service.
PCNTNW-NW-087 The media parameter block is too small.
Explanation: The driver media parameter block is too small.
Action: Restart the server. If the problem persists, call for service.
PCNTNW-NW-091 The hardware configuration conflicts.
Explanation: You tried to load a new frame type for the existing controller. The hardware
assumptions made in doing so are incorrect. This error can also occur if you try to specify a
mode (such as, redundancy) that conflicts with another specified mode.
Action: Make sure that your hardware configuration matches the software settings.
PCNTNW-NW-126 The group bit in the node address override was cleared.
Explanation: The IEEE address has a group bit that indicates that an address belongs to a
group of stations. This bit is used only as a destination address; it cannot be used as a source
address. You tried to enter a source address with this bit set. The driver cleared the group bit
of the source address.
Action: None necessary, message is for information only.
PCNTNW-NW-127 The local bit in the node address override was set.
Explanation: The local bit in the IEEE address format indicates that the addresses are being
managed locally. If you use the node address override capabilities of this driver to enter a new
address, the local bit must be set. You entered an address without the local bit set. The driver
has set the local bit.
Action: None necessary, message is for information only.
PCNTNW-NW-164 The device was not found.
Explanation: The driver cannot find an Ethernet controller in the server.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go
to “Starting the diagnostic programs” on page 123 to run the diagnostic programs.
PCNTNW-NW-165 The device was not found at IOADDRESS.
Explanation: The Ethernet controller cannot be found at the I/O address specified.
Action: The Ethernet controller does not require a parameter for the I/O address. Remove the
I/O address parameter.
PCNTNW-NW-167 PCI scan specified, device not found.
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action: Verify that the Ethernet controller is enabled. If the problem persists, go to “Starting
the diagnostic programs” on page 123 to run the diagnostic programs.
PCNTNW-NW-180 The DMA parameter is not necessary for PCI device.
Explanation: The Ethernet controller does not require a DMA setting.
Action: None necessary, message is for information only.
Table 22. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
Chapter 7. Solving problems
147
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
PermaNet™ Server:
No Secondary Adapter Found. Grouping Mode is disabled.
Explanation: The failover option requires an adapter that is compatible with the device driver
of the Ethernet controller. No such adapter was found.
Action: Make sure the correct adapter is installed.
PermaNet Server:
Problem Occurs on the Primary Adapter. Switching over to the Secondary Adapter.
Explanation: The system detected a problem with the primary Ethernet connection and has
transferred all network traffic to the secondary Ethernet controller.
Action: Identify the cause of the failure on the primary Ethernet connection. Restoring the
operational state of the primary connection will cause the network traffic to automatically
transfer to the primary Ethernet controller.
PermaNet Server:
Switching back to Primary Adapter.
Explanation: The primary Ethernet connection is now operating correctly. Network traffic will
automatically transfer to the primary Ethernet controller.
Action: None needed, message is for information only.
Table 23. NDIS (Windows NT) driver messages for the Ethernet controller
UNIX messages
This section provides descriptions of the Ethernet error messages for the SCO UNIX
LLI driver, and suggested actions to resolve each problem.
pnt0-2
PCI search specified, PCI device not found!
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action:
• Run the NETCONFIG program to search for another Ethernet controller
• Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the
diagnostic programs.
pnt0-6
Cannot allocate memory for the adapter during an interrupt. Please check your Streams
parameters.
Explanation: On a SunSoft Solaris system, this message indicates that the system is out of
Streams memory blocks.
Action: Use the CRASH utility to increase the number of Streams memory blocks. Modify the
interrupt request (IRQ) settings in the Configuration/Setup Utility program, or run the
NETCONFIG program to match the hardware settings.
pnt0-7
Cannot allocate memory for the adapter during reset. Please check your Streams parameters.
Explanation: The system is out of Streams memory blocks.
Action: Use the CRASH utility to increase the number of Streams memory blocks.
pnt0-11
Device not found!
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run
the diagnostic programs.
Table 24. UNIX LLI driver messages for the Ethernet controller
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IBM® Netfinity® 7100 User’s Reference
pnt0-12
Device failed checksum test!
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run
the diagnostic programs.
pnt0-13
add_intr_handler failed! Interrupts already enabled.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action: Modify your hardware settings.
pnt0-14
Cannot locate hardware.
Explanation: The SunSoft Solaris driver cannot find any Ethernet controller.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run
the diagnostic programs.
pnt0-15
No more devices to open.
Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers.
Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace
the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
pnt0-17
Device fault...Reset initiated!
Explanation: The SunSoft Solaris driver has been reset due to a device fault.
Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace
the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
pnt0-19
IRQ found for PCnet hardware does not match space.c (or pnt.conf)!
Explanation: This is a warning message referring to the interrupt request (IRQ) that the SunSoft
Solaris driver found in the system.
Action: Ignore this message if you are sure that this is what you want to do. Otherwise, run the
NETCONFIG program to match the hardware settings
pnt0-20
add_intr_handler failed! Unknown interrupt type.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found,
conflicts with other devices in the server.
Action:
pnt0-21
•
Modify your hardware settings.
•
Run the NETCONFIG program to search for another Ethernet controller.
add_intr_handler failed! Out of range interrupt number.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action:
• Modify your hardware settings.
• Run the NETCONFIG program to search for another Ethernet controller.
pnt0-22
add_intr_handler failed! Out of range IPL.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action: Modify your hardware settings. Run the NETCONFIG program to search for another
Ethernet controller.
pnt0-23
add_intr_handler failed! Vector already occupied.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action: Modify your hardware settings.
Table 24. UNIX LLI driver messages for the Ethernet controller
Chapter 7. Solving problems
149
pnt0-24
add_intr_handler failed! Vector already shared at different IPL.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action:
• Modify your hardware settings.
• Run the NETCONFIG program to search for another Ethernet controller.
pnt0-26
The DMA number is not necessary for PCI device.
Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require a DMA setting.
Action: Edit the SPACE.C file to delete the DMA parameter.
pnt0-29
The IRQ number is already in use.
Explanation: The specified I/O address is already in use.
Action: Run the NETCONFIG program to modify your hardware settings.
pnt0-31
I/O address is not necessary for the PCI device.
Explanation: The I/O address specified is not required.
Action: Remove the assigned I/O address specified for the Ethernet controller
Table 24. UNIX LLI driver messages for the Ethernet controller
Replacing the battery
IBM has designed this product with your safety in mind. The lithium battery must be
handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
• Throw or immerse into water.
• Heat to more than 100 C (212 F)
• Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with
heavy-metal components, be aware of the following environmental consideration.
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IBM® Netfinity® 7100 User’s Reference
Batteries and accumulators that contain heavy metals must not be disposed of with
normal domestic waste. They will be taken back free of charge by the manufacturer,
distributor, or representative, to be recycled or disposed of in a proper manner.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset the
system date and time.
To replace the battery:
1. Read the information in “Before you begin” on page 66.
2. Follow any special handling and installation instructions supplied with the battery.
3. Turn off the server and all attached devices and disconnect all external cables
and power cords (see “Safety information statements” on page 67); then remove
the top cover.
4. Locate the battery on the processor board (see “Processor board component
locations” on page 62).
5. Remove adapters as necessary so you can access the battery. (See “Working
with adapters” on page 70.)
6. Lift and remove the plastic dividers by pressing the latches on the top ends of the
dividers toward the dividers and lifting the dividers from the server.
7. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b. Use one finger to slightly slide the battery toward the rear of the server. The
spring mechanism behind the battery will push it out toward you as you slide it
forward.
c. Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
8. Insert the new battery:
a. Tilt the battery so that you can insert it into the front of the socket, under the
battery clip.
b. As you slide it under the battery clip, press the battery down into the socket.
Chapter 7. Solving problems
151
9. Reinstall any adapters that you removed.
10. Insert the plastic dividers into the divider guides.
11. Reinstall the top cover.
Note: You must wait approximately 20 seconds after you plug the power cord of
your server into an electrical outlet before the power control button
becomes active.
12. Start the Configuration/Setup Utility program and set configuration parameters as
needed. Refer to “Starting the Configuration/Setup Utility program” on page 11.
Getting help, service, and information
If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and
download device drivers and updates. Some of these pages are:
http://www.ibm.com
Main IBM home page
http://www.ibm.com/pc
IBM Personal Computing
http://www.ibm.com/pc/support
IBM Personal Computing Support
http://www.ibm.com/pc/us/ibmpc
IBM Commercial Desktop PCs (U.S.)
http://www.ibm.com/pc/us/intellistation
IBM IntelliStation Workstations (U.S.)
http://www.ibm.com/pc/us/accessories
Options by IBM (U.S.)
http://www.ibm.com/pc/us/netfinity
IBM Netfinity Servers (U.S.)
http://www.ibm.com/pc/us/server/sguide
IBM ServerGuide (U.S.)
http://www.ibm.com/pc/us/netfinity/
system_management
IBM Systems Management (U.S.)
http://www.ibm.com/pc/techconnect
IBM TechConnect
You can select a country-specific Web site from these pages.
You might also want to visit the Web pages of other companies for information about
other operating systems, software, and accessories. The following are some other
Web sites you might find helpful:
http://www.lotus.com
http://www.tivoli.com
http://www.microsoft.com
http://www.novell.com
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IBM® Netfinity® 7100 User’s Reference
http://www.sco.com
http://www.adaptec.com
http://www.apcc.com
http://www.norton.com
Help is also available from bulletin boards and online services, as well as by fax and
telephone. This section provides information about these sources.
Services available and telephone numbers listed are subject to change without notice.
Service support
With the original purchase of an IBM hardware product, you have access to extensive
support coverage. During the IBM hardware product warranty period, you may call the
IBM Personal Computer HelpCenter™ (1-800-772-2227 in the U.S.) for hardware
product assistance covered under the terms of the IBM hardware warranty. See “Getting help by telephone” on page 156 for HelpCenter telephone numbers in other countries.
The following services are available during the warranty period:
• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to
fix the problem.
• IBM hardware repair - If the problem is determined to be caused by IBM hardware
under warranty, trained service personnel are available to provide the applicable
level of service.
• Engineering change management - Occasionally, there might be changes that are
required after a product has been sold. IBM or your reseller, if authorized by IBM,
will make Engineering Changes (ECs) available that apply to your hardware.
Be sure to retain your proof of purchase to obtain warranty service.
Please have the following information ready when you call:
•
•
•
•
•
Machine Type and Model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
If possible, be at your computer when you call.
A compatible monitor, keyboard, and mouse are required for many service activities.
Before you have the computer serviced, be sure to have these components attached
to your computer, either directly or through a console switch.
The following items are not covered:
• Replacement or use of non-IBM parts or nonwarranted IBM parts
•
•
•
•
•
Note: All warranted parts contain a 7-character identification in the format IBM
FRU XXXXXXX.
Identification of software problem sources
Configuration of BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of application programs
Chapter 7. Solving problems
153
Refer to your IBM hardware warranty for a full explanation of IBM's warranty terms.
Before you call for service
Many computer problems can be solved without outside assistance, by using the
online help or by looking in the online or printed documentation that comes with your
computer or software. Also, be sure to read the information in any README files that
come with your software.
Most computers, operating systems, and application programs come with documentation that contains troubleshooting procedures and explanations of error messages.
The documentation that comes with your computer also contains information about
the diagnostic tests you can perform.
If you receive a POST error code when you turn on your computer, refer to the POST
error-message charts in your hardware documentation. If you do not receive a POST
error code, but suspect a hardware problem, refer to the troubleshooting information
in your hardware documentation or run the diagnostic tests.
If you suspect a software problem, consult the documentation (including README
files) for the operating system or application program.
Getting customer support and service
Purchasing an IBM PC hardware product entitles you to standard help and support
during the warranty period. If you need additional support and services, a wide variety
of extended services are available for purchase that address almost any need.
Using the World Wide Web
On the World Wide Web, the IBM Personal Computing Web site has up-to-date information about IBM Personal Computer products and support. The address for the IBM
Personal Computing home page is:
http://www.ibm.com/pc
You can find support information for your IBM products, including supported options,
on the IBM Personal Computing Support page at:
http://www.ibm.com/pc/support
If you select Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. You will have the
information you need, all in one place. In addition, you can choose to receive e-mail
notifications whenever new information becomes available about your registered
products. You also can access online support forums, which are community sites
monitored by IBM support staff.
For information about specific Personal Computer products, visit the following pages:
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IBM® Netfinity® 7100 User’s Reference
http://www.ibm.com/pc/us/intellistation
http://www.ibm.com/pc/us/ibmpc
http://www.ibm.com/pc/us/netfinity
http://www.ibm.com/pc/us/thinkpad
http://www.ibm.com/pc/us/accessories
http://www.direct.ibm.com/content/home/en_US/aptiva
You can select a country-specific Web site from these pages.
Using electronic support services
If you have a modem, you can get help from several popular services. Online information services provide assistance through question-and-answer message areas, live
chat rooms, searchable databases, and more.
Technical information is available on a wide range of topics, such as:
•
•
•
•
•
•
Hardware setup and configuration
Preinstalled software
Windows, and DOS
Networking
Communications
Multimedia
In addition, the latest device driver updates are available.
Commercial online services, such as America Online (AOL), contain information
about IBM products. (For AOL, use the keyword IBM.)
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs). You can call
the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded
instructions, and the requested information will be sent to your fax machine.
In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-4263395.
Getting help online
Online Housecall is a remote communication tool that allows an IBM technical-support
representative to access your PC by modem. Many problems can be remotely diagnosed and corrected quickly and easily. In addition to a modem, a remote-access
application program is required. This service is not available for servers. There might
be a charge for this service, depending on the request.
For more information about configuring your PC for Online Housecall:
• In the U.S., call 1-800-772-2227.
• In Canada, call 1-800-565-3344.
• In all other countries, contact your IBM reseller or IBM marketing representative.
Chapter 7. Solving problems
155
Getting help by telephone
During the warranty period, you can get help and information by telephone through
the IBM PC HelpCenter. Expert technical-support representatives are available to
assist you with questions you might have on the following:
•
•
•
•
•
Setting up your computer and IBM monitor
Installing and setting up IBM options purchased from IBM or an IBM reseller
30-day, preinstalled-operating-system support
Arranging for service (on-site or carry-in)
Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased an IBM PC Server or IBM Netfinity Server, you are eligible for IBM Start Up Support for 90 days after installation. This service provides assistance for:
• Setting up your network operating system
• Installing and configuring interface cards
• Installing and configuring network adapters
Please have the following information ready when you call:
• Machine Type and Model
• Serial numbers of your computer, monitor, and other components, or your proof of
purchase
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information for your system
If possible, be at your computer when you call.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.1
Country
Austria
Österreich
1-546 585 075
Belgium - Dutch
Belgie
02-717-2504
Belgium - French
Belgique
02-717-2503
Canada
Canada
1-800-565-3344
Denmark
Danmark
03-525-6905
Finland
Suomi
9-22-931805
France
France
01-69-32-40-03
Germany
Deutschland
069-6654-9003
Ireland
Ireland
01-815-9207
Italy
Italia
02-4827-5003
Luxembourg
Luxembourg
298-977-5060
Netherlands
Nederland
020-504-0531
Norway
Norge
2-305-3203
Portugal
Portugal
01-791-5147
1.Response time will vary depending on the number and complexity of incoming calls.
156
Number
IBM® Netfinity® 7100 User’s Reference
Spain
España
091-662-4270
Sweden
Sverige
08-632-0063
Switzerland - German
Schweiz
01-212-1810
Switzerland - French
Suisse
022-310-0418
Switzerland - Italian
Svizzera
091-971-0523
United Kingdom
United Kingdom
01475-555555
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Getting help around the world
If you travel with your computer or need to move it to another country, you can register
for International Warranty Service. When you register with the International Warranty
Service Office, you will receive an International Warranty Service Certificate that is
honored virtually worldwide, wherever IBM or IBM resellers sell and service IBM PC
products.
For more information or to register for International Warranty Service:
• In the U.S. or Canada, call 1-800-497-7426.
• In Europe, call 44-1475-893638 (Greenock, U.K.).
• In Australia and New Zealand, call 61-2-9354-4171.
In all other countries, contact your IBM reseller or IBM marketing representative.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and name might vary by country.
Enhanced PC support line
Enhanced PC Support is available for desktop and mobile IBM computers that are not
connected to a network. Technical support is provided for IBM computers and IBM or
non-IBM options, operating systems, and application programs on the Supported
Products list.
This service includes technical support for:
•
•
•
•
•
•
•
•
•
Installing and configuring your out-of-warranty IBM computer
Installing and configuring non-IBM options in IBM computers
Using IBM operating systems in IBM and non-IBM computers
Using application programs and games
Tuning performance
Installing device drivers remotely
Setting up and using multimedia devices
Identifying system problems
Interpreting documentation
You can purchase this service on a per-call basis, as a multiple-incident package, or
as an annual contract with a 10-incident limit. For more information about purchasing
Enhanced PC Support, see “Ordering support line services”.
Chapter 7. Solving problems
157
900-number operating system and hardware support line
In the U.S., if you prefer to obtain technical support on a pay-as-you-go basis, you can
use the 900-number support line. The 900-number support line provides support for
IBM PC products that are out of the warranty period.
To access this support, call 1-900-555-CLUB (2582). You will be notified of the charge
per minute.
Network and server support line
Network and Server Support is available for simple or complex networks made up of
IBM servers and workstations using major network operating systems. In addition,
many popular non-IBM adapters and network interface cards are supported.
This service includes all of the features of the Enhanced PC Support Line, plus:
•
•
•
•
Installing and configuring client workstations and servers
Identifying system problems and correcting problems on the client or the server
Using IBM and non-IBM network operating systems
Interpreting documentation
You can purchase this service on a per-call basis, as a multiple-incident package, or
as an annual contract with a 10-incident limit. For more information about purchasing
Network and Server Support, see “Ordering support line services”.
Ordering support line services
Enhanced PC Support Line and Network and Server Support Line services are available for products on the Supported Products list. To receive a Supported Products list:
• In the U.S.:
1. Call 1-800-426-3395.
2. Select document number 11683 for Network and Server support.
3. Select document number 11682 for Enhanced PC support.
• In Canada, contact IBM Direct at 1-800-465-7999, or:
1. Call 1-800-465-3299.
2. Select the HelpWare™ catalog.
• In all other countries, contact your IBM reseller or IBM marketing representative.
For more information or to purchase these services:
• In the U.S., call 1-800-772-2227.
• In Canada, call 1-800-465-7999.
• In all other countries, contact your HelpCenter.
Warranty and repair services
You can upgrade your standard hardware warranty service or extend the service
beyond the warranty period.
Warranty upgrades in the U.S. include:
• Carry-in service to on-site service
If your warranty provides carry-in repair service, you can upgrade to on-site repair
service, either standard or premium. The standard upgrade provides a trained
servicer within the next business day (9 a.m. to 5 p.m., local time, Monday though
Friday). The premium upgrade provides 4-hour average response, 24 hours a
day, 7 days a week.
• On-site service to premium on-site service
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IBM® Netfinity® 7100 User’s Reference
If your warranty provides for on-site service, you can upgrade to premium on-site
service (4-hour average on-site response, 24 hours a day, 7 days a week).
You also can extend your warranty. Warranty and Repair Services offers a variety of
post-warranty maintenance options, including ThinkPad® EasyServ Maintenance
Agreements. Availability of the services varies by product.
For more information about warranty upgrades and extensions:
• In the U.S., call 1-800-426-4968.
• In Canada, call 1-800-465-7999.
• In all other countries, contact your IBM reseller or IBM marketing representative.
Ordering publications
Additional publications are available for purchase from IBM. For a list of publications
available in your country:
• In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
• In other countries, contact your IBM reseller or IBM marketing representative.
Chapter 7. Solving problems
159
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IBM® Netfinity® 7100 User’s Reference
Appendix A. Installing the server in a rack
This section provides instructions for installing a server that you have converted from
a tower model into a rack model. Use the instructions that came with the conversion
kit to convert the server to a rack model and use these instructions to complete the
procedure and install the server in a rack.
•
Plan server installation from the bottom of the rack up.
•
Remove the rack doors during installation.
•
Rails and slide-latch assemblies are marked for left side (L) and right side (R).
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
© Copyright IBM Corp. 2000
161
Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack
mounted devices.
>82 kg (180 lbs)
Important:
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IBM® Netfinity® 7100 User’s Reference
Review the documentation that comes with your rack enclosure for
safety and cabling considerations. When installing your server in a
rack the following considerations should be made:
•
The server should be installed in a maximum 35 degree C
environment.
•
To ensure proper air flow, it is recommended that the air vents
not be blocked, usually 15 cm (6 inches) of air space is sufficient.
•
To ensure stability, precautions should be taken to prevent
uneven loading of the rack. Loading of the rack should begin at
the bottom.
•
When multiple devices are installed in a rack, precautions
should be taken to prevent overloading of power outlets.
•
The server should always be connected to a properly grounded
outlet.
To install the server in a rack:
1. Review the information in “Before you begin” on page 66.
2. Snap the cage nuts or slide the clip nuts, as required for your rack, into all marked
holes.
Clip
nuts
Cage
nuts
3. Position the left and right slide rails on the rack. If necessary, loosen the screws on
the slides to adjust the rails; then, tighten the screws.
Appendix A. Installing the server in a rack
163
4. Bolt the slide rail to the rack.
5. Attach the hinge bracket to the rear of the rack. Then, attach the cablemanagement-arm and flexible shaft using the hinge pins.
Hinge pin
Cable management arm
164
IBM® Netfinity® 7100 User’s Reference
Hinge bracket
6. Fully extend the slide rails. Install the four lift handles. Lift the server above the
rails; then, lower onto the tabs. Insert and tighten the screws.
Lift handle
Tab
7. Remove the lift handles. Press the safety latches and slide server halfway into the
rack. Attach external cables. Attach cable straps.
Appendix A. Installing the server in a rack
165
8. Slide the server into the rack until the release handles snap shut. Then, insert
screws through the rack-release bracket and mounting rails to secure the server to
the rack.
OK
1
2
3
4
100
MB
LINK
OK TX
RX
Release handle
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IBM® Netfinity® 7100 User’s Reference
Appendix B. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks and
general-information notices.
Warranty Statements
The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by
country. Part 2 is the same for all countries. Be sure to read both the Part 1 that applies
to your country and Part 2.
•
United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms)
•
Worldwide except Canada, Puerto Rico, Turkey, and United States (Z125-569701 11/97)
(“Part 1 - General Terms,” on page 170)
•
Worldwide Country-Unique Terms
(“Part 2 - Worldwide Country-Unique Terms” on page 172)
IBM Statement of Limited Warranty for United States,
Puerto Rico, and Canada (Part 1 - General Terms)
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 may replace or modify those of Part
1.The warranties provided by IBM in this Statement of Limited Warranty apply only
to Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Warranty affects any statutory rights of consumers that cannot be waived or limited
by contract. If you have any questions, contact IBM or your reseller.
Machine - Netfinity 7100
Warranty Period* - Three Years
*Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for On-site warranty service depending on the country where
service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications. The warranty period for a
Machine is a specified, fixed period commencing on its Date of Installation. The date
on your sales receipt is the Date of Installation, unless IBM or your reseller informs
you otherwise.
© Copyright IBM Corp. 2000
167
During the warranty period IBM or your reseller, if approved by IBM to provide
warranty service, will provide repair and exchange service for the Machine, without
charge, under the type of service designated for the Machine and will manage and
install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded. The replacement may not be new, but will be in good
working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN
THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines WITHOUT
WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the
United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You
may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at
your location or at a service center, to keep Machines in, or restore them to,
conformance with their Specifications. IBM or your reseller will inform you of the
available types of service for a Machine based on its country of installation. IBM may
repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may
not be new, but will be in good working order and at least functionally equivalent to
the item replaced. The replacement assumes the warranty service status of the
replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on
a Machine which is 1) for certain Machines, the designated, serial-numbered Machine
and 2) at an engineering-change level compatible with the feature, conversion, or
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IBM® Netfinity® 7100 User’s Reference
upgrade. Many features, conversions, or upgrades involve the removal of parts and
their return to IBM. A part that replaces a removed part will assume the warranty
service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides,
b. secure all programs, data, and funds contained in a Machine,
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations, and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used parts. In some
cases, the Machine may not be new and may have been previously installed.
Regardless of the Machine's production status, IBM's appropriate warranty terms
apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of U.S. $100,000
(or equivalent in local currency) or the charges (if recurring, 12 months' charges
apply) for the Machine that is the subject of the claim.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,
OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS
SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.
Appendix B. Product warranties and notices
169
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IBM Statement of Warranty Worldwide except Canada,
Puerto Rico, Turkey, United States (Part 1 – General
Terms)
This Statement of Warranty includes Part 1 - General Terms and Part 2 - Countryunique Terms. The terms of Part 2 may replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Warranty apply only to Machines
you purchase for your use, and not for resale, from IBM or your reseller. The term
"Machine" means an IBM machine, its features, conversions, upgrades, elements, or
accessories, or any combination of them. The term "Machine" does not include any
software programs, whether pre-loaded with the Machine, installed subsequently or
otherwise. Unless IBM specifies otherwise, the following warranties apply only in the
country where you acquire the Machine. Nothing in this Statement of Warranty
affects any statutory rights of consumers that cannot be waived or limited by contract.
If you have any questions, contact IBM or your reseller.
Machine - Netfinity 7100
Warranty Period* - Three Years
*Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for On-site warranty service depending on the country where
service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications. The warranty period for a
Machine is a specified, fixed period commencing on its Date of Installation. The date
on your sales receipt is the Date of Installation, unless IBM or your reseller informs
you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide
warranty service, will provide repair and exchange service for the Machine, without
charge, under the type of service designated for the Machine and will manage and
install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded. The replacement may not be new, but will be in good
working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
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IBM® Netfinity® 7100 User’s Reference
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN
THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines WITHOUT
WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. You may be
required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at
your location or at a service center, to keep Machines in, or restore them to,
conformance with their Specifications. IBM or your reseller will inform you of the
available types of service for a Machine based on its country of installation. IBM may
repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may
not be new, but will be in good working order and at least functionally equivalent to
the item replaced. The replacement assumes the warranty service status of the
replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on
a Machine which is 1) for certain Machines, the designated, serial-numbered Machine
and 2) at an engineering-change level compatible with the feature, conversion, or
upgrade. Many features, conversions, or upgrades involve the removal of parts and
their return to IBM. A part that replaces a removed part will assume the warranty
service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides,
b. secure all programs, data, and funds contained in a Machine,
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations, and
d. inform IBM or your reseller of changes in a Machine's location.
Appendix B. Product warranties and notices
171
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used parts. In some
cases, the Machine may not be new and may have been previously installed.
Regardless of the Machine's production status, IBM's appropriate warranty terms
apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of U.S. $100,000
(or equivalent in local currency) or the charges (if recurring, 12 months' charges
apply) for the Machine that is the subject of the claim.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,
OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS
SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Part 2 - Worldwide Country-Unique Terms
ASIA PACIFIC
AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added
to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other legislation and are only limited to the
extent permitted by the applicable legislation.
Extent of Warranty: The following replaces the first and second sentences of this
Section:
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
operation in other than the Specified Operating Environment, improper maintenance
by you, or failure caused by a product for which IBM is not responsible.
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IBM® Netfinity® 7100 User’s Reference
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974, IBM's liability is limited to the repair or replacement of the goods or the supply
of equivalent goods. Where that condition or warranty relates to right to sell, quiet
possession or clear title, or the goods are of a kind ordinarily acquired for personal,
domestic or household use or consumption, then none of the limitations in this
paragraph apply.
PEOPLE'S REPUBLIC OF CHINA: Governing Law: The following is added to this
Statement:
The laws of the State of New York govern this Statement.
INDIA: Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Warranty, IBM's liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is
added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
The following terms apply to all EMEA countries.
The terms of this Statement of Warranty apply to Machines purchased from an IBM
reseller. If you purchased this Machine from IBM, the terms and conditions of the
applicable IBM agreement prevail over this warranty statement.
Warranty Service
If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus,
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary,
Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of
Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia,
or Ukraine, you may obtain warranty service for that Machine in any of those
countries from either (1) an IBM reseller approved to perform warranty service or (2)
from IBM.
The applicable laws, Country-unique terms and competent court for this Statement
are those of the country in which the warranty service is being provided. However,
Appendix B. Product warranties and notices
173
the laws of Austria govern this Statement if the warranty service is provided in
Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech
Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kazakhstan, Kirghizia,
Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania,
Russia, Slovak Republic, Slovenia, and Ukraine.
The following terms apply to the country specified:
EGYPT: Limitation of Liability: The following replaces item 2 in this Section:
2. as to any other actual direct damages, IBM's liability will be limited to the total
amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
FRANCE: Limitation of Liability: The following replaces the second sentence of the
first paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY: The IBM Warranty for Machines: The following replaces the first
sentence of the first paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months.
In case IBM or your reseller are unable to repair an IBM Machine, you can
alternatively ask for a partial refund as far as justified by the reduced value of the
unrepaired Machine or ask for a cancellation of the respective agreement for such
Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM's expense.
Production Status: The following paragraph replaces this Section:
Each Machine is newly manufactured. It may incorporate in addition to new parts, reused parts as well.
Limitation of Liability: The following is added to this Section:
The limitations and exclusions specified in the Statement of Warranty will not apply
to damages caused by IBM with fraud or gross negligence and for express warranty.
In item 2, replace "U.S. $100,000" with "1.000.000 DEM."
The following sentence is added to the end of the first paragraph of item 2:
IBM's liability under this item is limited to the violation of essential contractual terms
in cases of ordinary negligence.
IRELAND: Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods
and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and 2. the amount of any other actual direct damages, up to the
174
IBM® Netfinity® 7100 User’s Reference
greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12
months' charges apply) for the Machine that is the subject of the claim or which
otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY: Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than: (item 1 unchanged) 2)as to any other actual damage arising in all
situations involving non-performance by IBM pursuant to, or in any way related to
the subject matter of this Statement of Warranty, IBM's liability, will be limited to the
total amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the second paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND:
Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject
of your claim from IBM.
TURKIYE: Production Status: The following replaces this Section:
IBM fulfills customer orders for IBM Machines as newly manufactured in accordance
with IBM's production standards.
UNITED KINGDOM: Limitation of Liability: The following replaces items 1 and 2
of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; 2. the amount of any other actual direct damages or loss, up to the
greater of Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12
months' charges apply) for the Machine that is the subject of the claim or which
otherwise gives rise to the claim.
The following item is added to this paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default will be limited to damages.
NORTH AMERICA
CANADA: Warranty Service: The following is added to this section:
To obtain warranty service from IBM, call 1-800-565-3344.
UNITED STATES OF AMERICA: Warranty Service: The following is added to this
section:
To obtain warranty service from IBM, call 1-800-772-2227.
Appendix B. Product warranties and notices
175
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not intended to state or imply that
only that IBM product, program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any functionally equivalent
product, program, or service may be used instead of the IBM product, program, or
service. The evaluation and verification of operation in conjunction with other
products, except those expressly designated by IBM, are the responsibility of the user.
IBM may have patents or pending patent applications covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
This section contains trademarks, electronic emission notices, and other important
information.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product and use
of those Web sites is at your own risk.
Edition Notice
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time.
This publication was developed for products and services offered in the United States
of America and the United Kingdom. It is possible that this publication may contain
reference to, or information about, IBM products (machines and programs),
programming, or services that are not announced in your country. Such references or
information must not be construed to mean that IBM intends to announce such IBM
products, programming, or services in your country.
Requests for technical information about IBM products should be made to your IBM
reseller or IBM marketing representative. No part of this publication may be
reproduced or distributed in any form or by any means without prior permission in
writing from the International Business Machines Corporation.
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION,
2000. All rights reserved.
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IBM® Netfinity® 7100 User’s Reference
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Year 2000 readiness and instructions
This is a Year 2000 Readiness Disclosure.
A product is Year 2000 Ready if the product, when used in accordance with its
associated documentation, is capable of correctly processing, providing and/or
receiving date data within and between the 20th and 21st centuries, provided all other
products (for example, software, hardware, and firmware) used with the product
properly exchange date data with it.
This IBM PC hardware product has been designed to process four-digit date
information correctly within and between the 20th and 21st centuries. If your IBM
computer is on when the century changes, you should turn it off and then back on
again once, or restart the operating system, to ensure that the internal clock resets
itself for the new century.
This IBM PC product cannot prevent errors that might occur if software you use or
exchange data with is not ready for the Year 2000. IBM software that comes with this
product is Year 2000 Ready. However, software from other companies might come
with this IBM PC product. IBM cannot take responsibility for the readiness of that
software. You should contact the software developers directly if you wish to verify
readiness, understand limitations, or look for any software updates.
To learn more about IBM PC products and the Year 2000, visit our Web site at
http://www.ibm.com/pc/year2000. The information and tools there can help you
with your Year 2000 transition plan, especially if you have multiple IBM PCs. IBM
encourages you to check periodically for updated information.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States or
other countries or both:
Alert on LAN
OS/2 Warp
Aptiva
PC Server
Chipkill
PC 300
DB2
Predictive Failure Analysis
EtherJet
ServeRAID
HelpCenter
ServerGuide
HelpWare
ServerProven
IBM
SurePath
IntelliStation
TechConnect
Netfinity
ThinkPad
Netfinity Advanced System Management
Update Connector
Netfinity Manager
ValuePoint
OS/2
Wake on LAN
Appendix B. Product warranties and notices
177
Lotus and Domino are trademarks of Lotus Development Corporation in the United
States, other countries, or both.
Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other
countries, or both.
Intel, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are
trademarks or registered trademarks of Intel Corporation in the United States, other
countries, or both.
Microsoft, Windows, and Windows NT are trademarks or registered trademarks of
Microsoft Corporation.
UNIX is a registered trademark in the United States and other countries and is
licensed exclusively through The Open Group.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other factors
also affect application performance.
When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB
stands for 1000000000 bytes. Total user-accessible capacity may vary depending on
operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC)
Statement
Federal Communications Commission (FCC) Class A Statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
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IBM® Netfinity® 7100 User’s Reference
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance
statement
Canadian Department of Communications Compliance Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled Digital Apparatus, ICES-003 of the Department of Communications.
Avis de conformité aux normes du ministère des Communications du Canada
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux
appareils numériques de Classe A prescrites dans la norme sur le matériel brouiller:
Appareils Numériques, NMB-003 édictée par le ministre des Communications.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety
requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for
indirect connection to public telecommunication systems in the United Kingdom.
European community directive conformance statement
This product is in conformity with the protection requirements of EC Council
Directive 89/336/EEC on the approximation of the laws of the Member States relating
to electro-magnetic compatibility.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Appendix B. Product warranties and notices
179
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference
(VCCI) statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
180
IBM® Netfinity® 7100 User’s Reference
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina
Faso, Burundi, Cameroon, Central African Rep., Chad, Czech Republic, Egypt,
Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland,
Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Macau, Malagasy,
Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique,
Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal,
Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Ghana, Hong
Kong, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal,
Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United
Kingdom, Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
62X1045
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia,
Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti,
Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles,
Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad
(West Indies), United States of America, Venezuela
Appendix B. Product warranties and notices
181
182
IBM® Netfinity® 7100 User’s Reference
Index
Numerics
10/100 Fault Tolerant Adapter 102,
103
3.3 V standby power for slot 1 64
3.3 V standby power for slot 2 64
A
AC power 6
acoustical noise emissions 2
adapter
considerations 71
installing 72
Netfinity 10/100 Fault Tolerant
102, 103
NIC 102, 103
ServeRAID 73
adjusting
chair 9
controls 9
lighting 9
monitor 9
advanced system management processor reset jumper block
64
Air circulation 9
air vents 9
antiglare filter 9
arranging your workspace 9
auxiliary-device
pin assignments 98
auxiliary-device connector 98
auxiliary-device port
connector 98
description 98
availability features 4
B
battery replacement 150
BIOS 84, 132
C
cable
lenghts 10
cabling
ServeRAID adapter 73
CD-ROM drive 75
chair adjustment 9
Class A electronic emission notice
178
cleaning the monitor 9
comfort 9
components
color 59
major 59
cover
removing 69
replacing 93
D
diagnostic error messages 122
diagnostic panel LEDs 134
drive
bays 76
CD-ROM 75
diskette 75
hot-swap 78
SCSI 77
tape 75
drive placement guide 78
E
electrical outlets 10
Electrical outlets and cable lengths
10
electronic emission Class A notice
178
environmental specifications
depth 2
dimensions 2
error messages
diagnostic 122
POST 112
SCSI 121
Ethernet adapter
failover 103
troubleshooting 143
Ethernet adapter failover 103
Ethernet controller
configuring 102
failover 103
Ethernet controller messages 146
Ethernet link status light 8
Ethernet port
connector 102
description 102
pin assignments 102
Ethernet speed 100 Mbps 8
Ethernet transmit/receive activity
light 8
extension cords 10
external port connectors 61
F
failover
Ethernet 103
redundant Ethernet 103
fan
replacing 91
FCC Class A notice 178
filler panel
drive bay 79
hot-swap 78
power supply bay 90
flash ROM page swap jumper block
64
G
getting
help 152, 155
information 152, 157, 159
service 152, 153
Glare and lighting 9
H
handling static-sensitive devices 67
hard-disk activity light 5
hard-disk drive activity light 7
hard-disk drive status light 5
heat output 2
hot-swap drive
installing 78
support 76
hot-swap fan
replacing 91
hot-swap power supply
installing 89
I
I/O board
external port connectors 61
internal port connectors 61
IDE device
installing 80
important notes 178
indicators on front of server 5
information light 7
Input/Output port locations 94
installing
adapter 72
external options 98
hot-swap drive 78
hot-swap power supply 89
IDE device 80
internal drives 75
media-bay bezel 92
memory-module 81
microprocessor 84
options 59
general information 66
SCSI device 77
server in a rack 161
VRM 87
internal port connectors 61
introduction 1
K
keyboard port
connector 97
description 97
pin assignments 97
L
LEDs
diagnostic panel 134
power supply 133
lengths
cable 10
power cord 10
light
Ethernet link status 8
Ethernet transmit/receive activity 8
hard-disk drive activity 7
information 7
on operator information panel 7
POST-complete 7
183
processor activity 7
system error 7
system power 7
light path diagnostics 135
M
media-bay bezel
installing 92
removing 70
memory board component locations
65
memory specifications 2
memory-module
installing 81
supported 81
microprocessor
installing 84
specifications 84
mouse
pin assignments 98
mouse port
connector 98
description 98
N
POST-complete light 7
power backplane 77
power control button 5
power cord lengths 10
power cords 180
power supply
installing 89
power supply bay 90
power supply LEDs 133
power-on control jumper block 64
power-on password 15
power-on password override jumper block 16, 64
processor activity light 7
processor board
internal port connectors 63
jumpers 64
LEDs 62
product
notices 178
R
RAS feature 4
recovering BIOS 132
redundant network interface card
103
Netfinity 10/100 Fault Tolerant
Adapter 103
NIC adapter 103
notices
electronic emission, Class A
178
FCC, Class A 178
miscellaneous 178
product 178
trademarks 177
O
options, external
cabling requirements 98
connecting 98
installing 98
P
parallel port
connector 96
desscription 95
pin assignments 96
viewing assignments 95
password override switch 16
pointing-device
pin assignments 98
pointing-device port
connector 98
description 98
port
auxiliary-device 98
Ethernet 102
keyboard 97
mouse 98
parallel 95
pointing-device 98
SCSI cabling requirements 98
serial 101
universal serial bus 101
USB 101
video 97
POST beep codes 109
POST error messages 112
184
IBM Netfinity 7100 User’s Reference
removing
cover 69
media-bay bezel 70
replacing
battery 150
cover 93
hot-swap fan 91
reset button 5
S
safety information
electrical ix, xii, 6
laser products x
lifting server 161, 162
safety information statements 67
safety requirements
electronic emission Class A notice 178
FCC Class A notice 178
SCSI cable
external devices 98
maximum length 98
SCSI cable, maximum length 98
SCSI device
installing 77
SCSI error messages 121
SCSI IDs
assigning 78
setting 99
SCSI port
connector 99
description 99
pin assignments 99
serial port
connector 101
description 101
pin assignments 101
viewing assignments 101
server
starting 6
stopping 6
ServeRAID adapter
cabling 73
setting
password override switch 16
setting SCSI IDs 99
specifications
environmental 2
memory 2
starting the server 6
static electricity 67
static-sensitive devices
handling 67
stopping the server 6
system error light 7
system power light 7
system reliability considerations 66
T
trademarks 177
troubleshooting 138
U
Ultra2 SCSI port
connector 98
description 98
United States electronic emission
Class A notice 178
United States FCC Class A notice
178
universal serial bus
connector 101
pin assignments 101
universal serial bus port
description 101
USB port
connector 101
description 101
pin assignments 101
V
venting hot air 9
video port
connector 97
description 97
pin assignments 97
voltage regulator module
installing 87
VRM
installing 87
VRM LED 135
W
web site 1
working inside server with poweron 66
Y
year 2000 readiness and instructions
177
IBM
Part Number:
19K0810
SC19-K081-10
*07SC19K08110*
0419K0810
19K0810
Printed in the United States of America
on recycled paper containing 10&
recovered post-consumer fiber.
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