EM-ICA-5250(V2) v2.0
Ultra-mini Full HD Vandal
Dome IP Camera
ICA-5250
Full HD Ultra-mini Vandal Dome
ICA-5250
Copyright
Copyright © 2014 by PLANET Technology Corp. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Any software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and not PLANET,
its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and
any incidental or consequential damages resulting from any defect in the software. Further,
PLANET reserves the right to revise this publication and to make changes from time to time
in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, for example, use only shielded interface cables when
connecting to computer or peripheral devices. Any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: ( 1 ) This device may not cause harmful interference, and ( 2 ) this device must
accept any interference received, including interference that may cause undesired
operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches)
during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
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when working with electrical equipment. All guidelines of this and of the computer
manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment,
end users of electrical and electronic equipment should understand the meaning
of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste; they should be collected separately.
Revision
User’s Manual of PLANET Ultra-mini Full HD Vandal Dome IP Camera
Model: ICA-5250
Rev: 2.00 (July, 2014)
Part No. EM-ICA-5250_v2.0
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Table of Contents
Chapter 1. Product Introduction .......................................................................6
1.1 Package Contents ..............................................................................6
1.2 Overview.............................................................................................6
1.3 Features..............................................................................................9
1.4 Product Specifications ......................................................................10
Chapter 2. Hardware Interface ......................................................................12
2.1 Physical Descriptions........................................................................12
2.1.1 Identification of ICA-5250 physical details ..............................12
2.1.2 I/O Control Instruction.............................................................13
2.2 Hardware Installation ........................................................................14
2.2.1 Installing camera with screws .................................................14
2.2.2 Installing camera w/stand with screws....................................14
2.2.3 Network Installation ................................................................15
2.3 Initial Utility Installation......................................................................16
2.4 Using UPnP of Windows XP or 7 ......................................................19
2.4.1 Windows XP ...........................................................................19
2.4.2 Windows 7 ..............................................................................24
2.5 Setting up ActiveX to use the Internet Camera .................................25
2.5.1 Internet Explorer 6 for Windows XP........................................25
2.5.2 Internet Explorer 7 for Windows XP........................................26
2.5.3 Internet Explorer 7 for Windows Vista.....................................27
Chapter 3. Web-based Management.............................................................29
3.1. Introduction ......................................................................................29
3.2. Connecting to Internet Camera........................................................29
3.3 Live Viewing......................................................................................31
3.4 Configuration ....................................................................................33
3.5 System..............................................................................................33
3.5.1 System Information.................................................................34
3.5.2 User Management ..................................................................36
3.5.3 System Update .......................................................................37
3.6 Network.............................................................................................37
3.6.1 IP Setting ................................................................................38
3.6.2 Advanced................................................................................41
3.6.3 PPPoE & DDNS .....................................................................46
3.6.4 Mail & FTP & SAMBA .............................................................48
3.7 A/V Setting ........................................................................................50
3.7.1 Image Setting .........................................................................50
3.7.2 Video Setting ..........................................................................51
3.7.3 Audio Setting ..........................................................................53
3.8 Event List ..........................................................................................54
3.8.1 Event Setting ..........................................................................54
3.8.2 Schedule.................................................................................56
3.8.3 I/O Setting...............................................................................57
3.8.4 Log List ...................................................................................58
3.8.5 SD card...................................................................................58
Appendix A: I/O Configuration ......................................................................61
Appendix B: PING IP Address ......................................................................64
Appendix C: 3GPP Access............................................................................65
Appendix D: Planet DDNS Application..........................................................66
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Appendix E: Configuring Port Forwarding Manually .....................................67
Appendix F: Troubleshooting & Frequently Asked Questions.......................69
Appendix G: Micro SD Card Compatibility.....................................................73
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Chapter 1. Product Introduction
1.1 Package Contents
The package should contain the following items:
z
Camera Unit x 1
z
Power Adapter x 1
z
User’s Manual CD x 1
z
Quick Installation Guide x 1
z
Stand Package x 1
z
Screw Kit x 1
z
Mounting Label x 1
z
RJ45 Female to Female Connector x 1
1. If any of the above items are missing, please contact your dealer immediately.
2. Using the power supply that is not the one included in the Internet Camera
packet will cause damage and void the warranty for this product.
1.2 Overview
Superb Full HD Outdoor Professional Surveillance
PLANET ICA-5250 PoE IP Camera provides high-resolution images for the round-the-clock
surveillance over IP networks. It supports H.264 and JPEG compression formats and delivers
excellent picture quality in Full HD resolutions at 30 frames per second (fps). The IP66-rated
and IK10 vandalproof housing protects the camera body against rain and dust and ensures
operation under extreme weather conditions, which makes it an ideal solution for outdoor
applications, e.g. surveillance of buildings, roads, parking areas, garages, railway stations and
airports.
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Mini Design for Easy Installation
The ICA-5250 is an ultra lightweight IP camera. Its weight and size are light and compact,
respectively, thus offering a quick and simple installation on the ceilings or walls inside or
outside of houses and buildings. Installation can be finished in less than 60 seconds.
Furthermore, it can be manually adjustable for viewing at different angles.
Exceptional Image Quality
Together with powerful image processing attributes like Wide Dynamic Range and 3D Digital
Noise Reduction (3DNR) technology, the ICA-5250 is able to filter the intense backlight
surrounding a subject and remove noises from video signal. The result is that an extremely
clear and exquisite picture quality can be produced even under any challenging lighting
conditions.
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Advanced Event Management
The ICA-5250 supports a number of advanced features to enhance surveillance flexibility and
event management capabilities. The advanced features include inputs/outputs for connecting
to external devices such as door sensors and relays to activate light or close doors.
Camera Tampering
Tamper detection can detect and respond when the camera is moved, defocused or blocked. It
allows cameras to be installed in tampering prone places such as train stations, prisons and
ATMs
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Flexible Installation and Power Functionality
The ICA-5250 incorporates IEEE 802.3af Power over Ethernet technology and can be
powered from a PoE Switch via the network, which eliminates the need for power cables and
reduces installation costs. The ICA-5250 is ONVIF-compliant and therefore interoperable with
other brands in the market, greatly supporting users to integrate with their existing surveillance
network. In addition, the ICA-5250 includes 64-CH central management software for efficient
monitoring. The ICA-5250 is indisputably the top choice for reliable and high performance
surveillance.
1.3 Features
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Camera
1/2.7” progressive scan CMOS sensor
Minimum Illumination at F2.0, 0.1 lux
Maximum resolution 1920 x 1080
Easily-recessed mount design
Convenient nano-design blends in nicely with any surrounding
Video / Audio
H.264 and M-JPEG video compression simultaneously
Simultaneous Multi-H.264 streams support
H.264 high profile, main profile and baseline
Max. resolution of 1080P at 30fps
3D DNR to improve picture quality at low lux
WDR enhancement function strengthens visibility under extremely bright or dark
environments
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Network and Configuration
„ Compliant with IEEE 802.3af PoE interface for flexible deployment
„ Supports both IPv6 and IPv4 protocols
„ RTSP / UPnP / 3GPP / HTTPS protocols selectable
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Easy Installation & Management
ONVIF compliant for interoperability
IP66 and IK10 outdoor classifications with fan for rigorous environment
Built-in Samba client for NAS
Intelligent motion / network disconnect / tamper detection alarm triggers
3GPP for 3G mobile remote applications
Micro SD card local video recording supported
Digital Input/Output for integration with sensors and alarms
Cam Viewer 3 central management software supported
1.4 Product Specifications
Model
ICA-5250
Ultra-mini Full HD Vandal Dome IP camera
Camera
Image Device
Lens
Min. Illuminator
Effective Pixels
1/2.7” progressive scan CMOS sensor
Fixed lens 2.8mm, F2.0
Angle of view
Horizontal: 111.1 degrees
Vertical: 65.1 degrees
Color : 0.1 lux (AGC ON)
1920 x 1080 pixels
Image
Video Compression
Video Resolutions
Frame Rate
Image Setting
Streaming
H.264 / M-JPEG
H.264: 1080P / 1280 x 720 / 640 x 480 / 320 x 240 / 176 x 144
M-JPEG: 1080P / 1280 x 720 / 640 x 480 / 320 x 240 / 176 x 144
Up to 30fps for full HD resolution
Brightness, Contrast, Hue, Saturation, Sharpness, AGC, Shutter Speed
adjustable, WDR, Flip, Mirror, Dimension Noise Reduction, Anti Fog
and Lens Distortion Correction
Simultaneous multi-profile streaming
Streaming over UDP, TCP, HTTP, or HTTPS
M-JPEG streaming over HTTP
Supports 3GPP mobile surveillance
Controllable frame rate and bandwidth
Network and Configuration
Network Standard
Protocol
Security
Users
IEEE 802.3 10Base-T
IEEE 802.3u 100Base-TX
IPV6, IPv4, HTTP, HTTPS, SNMP, QoS/DSCP, Access list, IEEE
802.1X, RTSP, TCP/IP, UDP, SMTP, FTP, PPPoE, DHCP, DDNS, NTP,
UPnP, 3GPP, SAMBA, Bonjour
Password protection, IP address filtering, HTTPS encrypted data
transmission, 802.1X Port-based authentication for network protection,
QoS/DSCP
10 clients on-line monitoring at the same time
System Integration
Application Programming
Interface
Alarm Triggers
Open API for software integration
SDK
Intelligent video motion detection and external input
3-zone video motion detection
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Alarm Events
File upload via FTP, Samba, SD card or email
External output activation
General
Power Requirements
Power Consumption
Housing
Operating Temperature
Operating Humidity
Weight
Dimensions (Φ x L)
Emission
Connectors
12V DC, 1A
IEEE 802.3af Class 3
Max. 2.4W (12V DC)
Max. 3.36W (PoE)
Weatherproof IP66
Vandalproof of IK10
-20 ~ 50 degrees C
5 ~ 95% (non-condensing)
310g
80 x 67 mm
CE, FCC
10/100 Mbps Ethernet, RJ-45
DC power jack
External mic input
Audio out
Terminal block for 1 alarm input, 1 output
Factory default reset button
Micro SD/SDHC card (Max. 32GB, Class 6)
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Chapter 2. Hardware Interface
2.1 Physical Descriptions
2.1.1 Identification of ICA-5250 physical details
Interface
Image sensor
Micro-SD
Factory Default Reset
Description
User could adjust the sense manually.
User can insert a micro SD card into this slot for event recording.
This button is hidden in the pinhole. This button is used to restore the
all factory default settings. Sometimes restarting the camera will
resume the system to a normal state. If the system still got problems
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after restart, user can restore the factory default settings and install it
again. To restore the device, please follow the steps below:
1. Unplug the power jack, then press and hold the reset button.
2. Power on the camera. Don’t release the button during the system
booting.
3. It will take around 30 seconds to boot the camera.
4. Release the button (remove the pin from the reset hole). The
camera should now be back to factory default.
5. Login the camera using the default IP (http://192.168.0.20), and
username (admin), password (admin).
Restoring the factory default setting will lose all the
previous settings included IP address forever. User needs
to run the IPInstaller program to search the device and
configure it to let the device work properly again.
2.1.2 I/O Control Instruction
Descriptions for I/O cable set:
Interface
Description
The input power is 12V DC.
DC Power Jack
DI/DO
Audio Output
(Green, Line Out)
Microphone Input
(Pink, Audio In)
Ethernet
That supplies the power to the Camera with the
power adapter included in the package. Otherwise,
the improper power adapter may damage the unit and
result in danger.
Connect the power and the Ethernet with the camera. The
four-color wires are used for I/O connection. About I/ O setting.
Name
Cable Color
Function
GND
DI
DO
Yellow/Green
GND
Blue
Digital signal input
Orange
Digital signal output
Connect a loud speaker to the IP Camera. This is for voice
alerting and two-way audio.
Connect a microphone to the IP Camera.
The LAN socket is a RJ-45 connector for connections to
10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This
Ethernet port built N-Way protocol can detect or negotiate the
transmission speed of the network automatically. Please use
Category 5 cable to connect the Network Camera to a 100Mbps
Fast Ethernet network switch or hub.
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2.2 Hardware Installation
2.2.1 Installing camera with screws
1. Open the screw kit and use three screws to lock the base of camera on the ceiling
or the wall.
2. Put back the cover by turning it tightly so as to prevent water from getting into it.
2.2.2 Installing camera w/stand with screws
1. Open the stand kit, which includes a conversion ring and two sets of screws.
2. Use three screws to lock the conversion ring on the ceiling or the wall.
3. Use three screws to combine the base of camera with the conversion ring. The
cable can pass through the hole on the side of conversion ring.
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4. Put back the cover by turning it tightly so as to prevent water from getting into it.
The package has a mounting guide label for hardware installation.
2.2.3 Network Installation
1. Connecting an Ethernet cable
Connect the LAN cable on the camera to the network device (hub or switch).
If there is an IEEE802.3af PoE switch in your network, you can connect the camera
LAN cable to this PoE switch to obtain power. The power adapter is unnecessary
when Internet camera is connected to a PoE switch.
2. Attach the power supply
Plug in power adapter and connect to power source. After power on, the camera will start
to operate.
1. Only use the power adapter supplied with Internet camera; otherwise, the product
may be damaged.
2. The power adapter is unnecessary when Internet camera is connected to a PoE
switch. Otherwise, the product may be damaged when Internet camera is
connected to a PoE switch and power adapter simultaneously.
3. PoE (Power over Ethernet)
Power over Ethernet (PoE) is a technology that integrates power into a standard LAN
infrastructure. It enables power to be provided to the network device, such as an IP
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phone or a network camera, using the same cable as that used for network connection. It
eliminates the need for power outlets at the camera locations and enables easier
application of uninterruptible power supplies (UPS) to ensure 24 hours a day, 7 days a
week operation.
2.3 Initial Utility Installation
This chapter shows how to quick set up your H.264 camera. The camera is with the default
settings. However to help you find the networked camera quickly the windows utility PLANET
IP Installer can search the cameras in the network that will help you to configure some basic
settings before you start advanced management and monitoring.
1. Insert the bundled CD into the CD-ROM drive to launch the auto-run program. Once
completed, a welcome menu screen will appear.
2. Click the “IPinstaller” hyperlink; you will see the dialog box below.
If the welcome screen does not appear, click “Start” at the taskbar. Then, select
“Run” and type “D:\Utility\PLANETIPinstaller\PLANETIPinstaller.exe”, assuming D is
your CD-ROM drive.
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3. OS: Windows XP SP2 or above. If the following “Windows Security Alert” pops up,
please click “Unblock”.
4. The GUI of IP Installer is as follows (Default IP: 192.168.0.20).
(1) IP Installer will search all IP cameras connected to LAN. The user can click “Search
Device” to search again.
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(2) Click one of IP cameras listed on the left side of IP Installer, then the network
configuration of that IP Camera will be listed on the right side. If parameters changed,
click on “Submit”. Then, the network configuration will be changed. Just click “OK” to
reboot
(3) Please make sure the subnet of PC IP address and IP CAM IP address are the same.
IP CAM IP address: 192.168.0.20
PC IP address: 192.168.0.100
(4) Different Subnets:
IP CAM IP address: 192.168.0.20
PC IP address: 192.168.1.100
(5) To Change PC IP addresses:
Control PanelÆNetwork ConnectionsÆLocal Area Connection PropertiesÆInternet
Protocol (TCP/IP) ÆProperties
Please make sure your IP Camera and PC have the same Subnet. If not, please change
IP Camera IP subnet or PC IP subnet accordingly.
(6) A quick way to access remote monitoring is to left-click the mouse twice on a selected IP
camera listed on “Device list” of PLANET IP Installer. An IE browser will be opened.
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(7) Then, please key in the default User Name: “admin” and Password “admin” in the
following message box.
(8) If the user name and password are input correctly, the following web page will be
displayed.
2.4 Using UPnP of Windows XP or 7
2.4.1 Windows XP
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device
will be very easy to configure. Use the following steps to enable UPnP settings only if your
operating system of PC is running Windows XP.
Please note that MS Windows 2000 does not support UPnP feature.
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Go to Start > Settings, and Click Control Panel.
The “Control Panel” will display on the screen and double click “Add or Remove Programs”
to continue.
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The “Add or Remove Programs” will display on the screen and click Add/Remove Widows
Components to continue.
The following screen will appear, select “Networking Services” and click “Details” to
continue.
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The “Networking Services” will display on the screen, select “Universal Plug and Play” and
click “OK” to continue.
Please click “Next” to continue.
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The program will start installing the UPnP automatically. You will see the pop-up screen below.
Please wait while Setup configures the components.
Please click “Finish” to complete the UPnP installation
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Double-click “My Network Places” on the desktop, and the “My Network Places” will display
on the screen. Double-click the UPnP icon with Internet Camera to view your device in an
internet browser.
2.4.2 Windows 7
Go to Start > Control Panel > Network and Internet > Network and Sharing Center, if
network discovery is off; click the arrow button
to expand the section.
If you are prompted for an
Click Turn on network discovery, and then click Apply.
administrator password or confirmation, type the password or provide confirmation.
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2.5 Setting up ActiveX to use the Internet Camera
The Internet Camera web pages communicate with the Internet Camera using an ActiveX
control. The ActiveX control must be downloaded from the Internet Camera and installed on
your PC. Your Internet Explorer security settings must allow for the web page to work correctly.
To use the Internet Camera, user must set up his IE browser as follows:
2.5.1 Internet Explorer 6 for Windows XP
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”,
please set up your “Settings” as follows:
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Set the first 3 items
• Download the signed ActiveX controls
• Download the unsigned ActiveX controls
• Initialize and script the ActiveX controls not masked as safe to Prompt
By now, you have finished your entire PC configuration for Internet Camera.
2.5.2 Internet Explorer 7 for Windows XP
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”,
please set up your “Settings” as follows:
Set the first 3 items
• Allow previously unused ActiveX control to run…
• Allows Scriptlets
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• Automatic prompting for ActiveX controls
By now, you have finished your entire PC configuration for Internet Camera.
2.5.3 Internet Explorer 7 for Windows Vista
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Internet” ΔCustom
Level…”, please set up your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Trusted Sites”
ΔCustom Level…”, please set up your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
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• Prompt “Initialize and script active controls not marked….”
By now, you have finished your entire PC configuration for Internet Camera.
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Chapter 3. Web-based Management
This chapter provides setup details of the Internet Camera’s Web-based Interface.
3.1. Introduction
The Internet Camera can be configured with your Web Browser. Before configuring, please
make sure your PC is under the same IP segment as Internet Camera.
3.2. Connecting to Internet Camera
A. Use the following procedures to establish a connection from your PC to the Internet
Camera.
B. Once connected, you can add the camera to your Browser’s Favorites or
Bookmarks.
Start the web browser on the computer and type the IP address of the camera.
The Default IP: “http://192.168.0.20“
The login window of Internet Camera will appear,
Default login username and password is: admin and admin
If the User Name and Password have been changed with PLANET IP Installer,
please enter the new User Name and Password here.
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Web browser may display the “Security Warming” window, select “Yes” to install and run the
ActiveX control into your PC.
After the ActiveX control is installed and run, the first image will be displayed.
If you log in the camera as an ordinary user, setting function will be not available. If
you log in the camera as the administrator, you can perform all the settings provided
within the device.
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3.3 Live Viewing
Start-up screen will be as follows no matter you are an ordinary user or an
administrator.
1
2
3
4
5
6
7
(1)Configure
Get into the administration page.
(2)Snapshot
Video Snapshot
(3)Status Bar
Show system time, video resolution, and video refreshing rate
(4)Screen Size
Select video screen “default, 1/2x, 1x, 2x” for view currently
camera screen size
(5)Streaming Select
Select video streaming source (When streaming 2 setting in
『Video Setting』 is closed, this function will not display)
(6) Online Visitor
Shows how many people connect to this IP camera
.(7) Relay Control
Control the relay which is connected to this camera
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Double-click the video and it will change to full screen mode. Press “Esc” or double-click the
video again, it will change back to normal mode. Right-click the mouse on the video, it will
show a pop-up menu.
Snapshot
Save a JPEG picture.
Record Start
Record the video in the local PC. It will ask you where to save
the video. To stop recording, right-click the mouse again.
Select “Record Stop”. The video format is AVI. Use Microsoft
Media Player to play the recorded file.
Full Screen
Full-screen mode.
ZOOM
Enable zoom-in and zoom-out functions. Select “Enable
digital zoom” option first within the pop-up dialogue box and
then drag and drop the bar to adjust the zoom factors.
FrameBufferSec
Build a buffer to accumulate several video frames and play at
a regular interval. This function can make video smooth-going
when the Network speed is slow and lag. If you select “100”,
the interval between every frame is fixed to 100 mSec. The
slower the Network is, the bigger value should be selected.
The default value is null.
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3.4 Configuration
Click
to get into the administration page. Click
video page.
3.5 System
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3.5.1 System Information
1. Server Information: Set up the camera name, select language, and set up the camera time.
Server Name
This is the Camera name. This name will show on the IP
Installer.
Select language
There are English, Traditional Chinese, Simplified Chinese,
French, Russian, Italian, Spanish, German, Portuguese and
Polish to select. When changed, it will show the following
dialogue box for the confirmation of changing language.
2. OSD Setting: Select a position where date & time stamp / text showing on screen.
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Moreover, click Text Edit to adjust the OSD contents which include Size and Alpha of text. Finally, click
button to reserve the setting.
3. Server time setting:Select options to set up time - “NTP”, “Synchronize with PC’s time”,
“Manual”, “The date and time remain the same”.
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3.5.2 User Management
IP camera supports three different users -- administrator, general user, and anonymous user.
Anonymous User Login
Add user
Yes:Allow anonymous login
No:Need user name & password to access this IP camera
Type the user name and password, and then click “Add/Set”.
Click “edit” or “delete” to modify the user
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3.5.3 System Update
Firmware Upgrade
To update the firmware online, click “Browse…” to select the
firmware. Then click “Upgrade” to proceed.
Reboot System
Re-start the IP camera.
Delete all the settings in this IP camera.
Factory default
Setting Management
Not include IP address.
User may download the current setting to PC, or upgrade from
previous saved setting.
Setting download:
Right-click the mouse button on Setting Download Æ Select “Save AS…” to save current IP
CAM setting in PC Æ Select saving directory Æ Save
Upgrade from previous setting:
Browse Æ search previous setting Æ open Æ upgrade Æ Setting update confirm Æ click
index.html to return to main page
3.6 Network
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3.6.1 IP Setting
IP camera supports DHCP and static IP.
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DHCP
Using DHCP, IP camera will get all the network parameters
automatically.
Static IP
Please type in IP address, subnet mask, gateway, and DNS
manually.
IPv6 Assignment
Port Assignment
UPnP
IPv6 is a newer numbering system that provides a much larger
address pool than IPv4, which accounts for most of today’s
Internet traffic. You can set up IPv6 manually by keying in
Address, Gateway, and DNS, or enabling DHCP to assign the
IP automatically.
User may need to assign a different port to avoid conflict when
setting up IP assignment.
(1) Web Page Port: setup web page connecting port and video
transmitting port (Default: 80)
(2) RTSP Port: setup port for RTSP transmitting (Default: 554)
(3) RTP Start and End Port: in RTSP mode, you may use TCP
and UDP for connecting. TCP connection uses RTSP Port
(554). UDP connection uses RTP Start and End Port.
This IP camera supports UPnP. If this service is enabled on
your computer, the camera will automatically be detected and
a new icon will be added to “My Network Places.”
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UPnP must be enabled on your computer.
UPnP Port Forwarding
RTSP Server
RTSP Authentication
RTSP port
Multicast Setting (Based
on the RTSP Server)
ONVIF
RTSP Keep alive
Bonjour
LLTD
When the camera is installed under a router, enable UPnP
Port Forwarding to let the router open ports so that the video
streams can be sent out from a LAN. Set Web Port, Http Port,
and RTSP port, and make sure your router supports UPnPTM
and the function has been activated.
Enable or disable RTSP server
"Disable" means everyone who knows your camera IP
Address can link to your camera via RTSP. No username
and password are required.
Under "Basic" and "Digest" authentication mode, the camera
asks the user to give username and password before
allows accessing. The password is transmitted as clear text
under basic mode, which provides a lower level of security
than under digest mode.
Make sure your media player supports the authentication
schemes
RTSP Port: setup port for RTSP transmitting (Default: 554)
RTSP Start and End Port: in RTSP mode, you may use TCP
and UDP for connecting. TCP connection uses RTSP Port
(554). UDP connection uses RTSP Start and End Port.
Multicast is a bandwidth conservation technology. This
function allows several users to share the same packet
sent from IP camera. To use Multicast, appoint IP
Address and port here. TTL means the life time of
packet, The larger the value is, and the more users can
receive the packet.
To use Multicast, be sure to enable the function
"Force Multicast RTP via RTSP" in your media
player. Then key in the RTSP path of your camera:
"rtsp://(IP address)/" to receive the multicast.
The IP camera supports ONVIF v1.01 / v1.02 / v2.10 standard
for to integration.
Under ONVIF connection, the video will be transmitted by
RTSP. Be sure to enable the RTSP server in IP setting, or
you're not able to receive the video via ONVIF.
When the function is enabled, the camera checks once in a
while if the user who links to the camera via ONVIF still keeps
connecting. If the connection had been broken, the camera
stop transmitting video to user.
This function enables MAC systems to link to this IP
camera. Key in the name here.
The web browser "Safari" also has Bonjour function. Tick
"Include Bonjour" in the bookmark setting, and you can see the
IP camera appearing under the bonjour category. Click the icon
to connect the IP camera.
If your PC supports LLTD, enable this function then you can
check the connection status, properties, and device position
(like IP address) of this IP Camera in the network map.
In the computer running Windows Vista or Windows 7, you can
find LLTD through the path:
Call out the Control Panel → Network and Internet → Network
and Sharing Center → Click "See full map"
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3.6.2 Advanced
HTTPS (Hypertext Transfer Protocol Secure)
Https can help protect streaming data transmission over the internal on the higher security
level. You can select the connection type. "Https" means user cannot connect the camera via
Http protocol. The Https path will be: "https://(IP address)/". If you select "Http & Https", both
the Http and Https path can be used to access the camera.
Remove the existing setting: Before setting new request, please remove old secure
identification. Select "Http" connection type and click "Remove".
Created Request: Setting the secure identification and apply it
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There are two ways to set Certificate- Install Signed Certificate or Create Self-Signed
Certificate.
SNMP (Simple Network Management Protocol)
SNMP provides a simple framework for administering networked hardware. To manage
the IP camera, you have to prepare an MIB browser or similar tools first. SNMPv1,
SNMPv2c, and SNMPv3 can be enabled simultaneously.
SNMPv1 and SNMPv2:
The term "Community name" in SNMPv1 and SNMPv2c can be roughly regarded as key.
The person who has the community name has the authority to read or edit the information of
IP camera via SNMP.
Tick the box to enable SNMPv1 or SNMPv2c protocol, and specify the community name for
write (read and write) and read (read-only). The user who use read community name to
access the IP camera cannot modify any data of this camera.
SNMPv3:
For data security reason, the authentication and encryption assurances are added
when developing SNMPv3. The user has to give not only the security name (the same as
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"community name" in v1&v2c, or sometimes we call it "context name") but the password in
order to access the IP camera. Please set security name, authentication type,
authentication password, encryption type, encryption password of write and read
respectively. The password must be 8~64 bits in length.
Different from SNMPv1 and v2c, the user have to create an account when using SNMPv3.
In the account parameters, key in the security name and password you set in the camera to
get accessing.
SNMPv1/SNMPv2 Trap:
Trap is a mechanism that allows the managed device to send messages to manager
instead of waiting passively for polling from the manager. Specify the trap event. When
those events happen, the camera will send the ring message to the Trap Address, which is
usually the manager's IP address. Trap Community means the community that can receive the
trap message.
y Cold Start: The camera starts up or reboots.
y Setting changed: The SNMP setting is changed.
y Network Disconnected: The network connection was broken down. (The camera will send
trap messages after the network being connected again)
y V3 Authentication Failed: A SNMPv3 user account tries to get authentication but failed.
(Due to incorrect password or community)
y SD Insert / Remove: A Micro SD card is inserted or removed.
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Access List
You can deny an IP address or a range of IP address so that they cannot access the IP
camera. Tick the "enable" box, key in the IP address you want to deny, select” deny" then
click” Add" to add it to the list.
You can also choose to deny a range of IP addresses but allow one or several of them. Take
the picture above for example, IP address 192.168.50.151~161 is not allowed to connect to
the camera, but only 192.168.50.159 can access.
In the list "allow" condition must be ranked before "deny" condition.
For example, if we exchange the sequence, set "Deny: 192.168.50.151~192.168.50.161" for
the first item and "Allow:192.168.50.159" for the second item in the list, the IP
"192.168.50.159" turns out to be denied by the camera because the "deny" condition has the
priority according to our ranking way.
QoS/DSCP (Quality of Server/Differentiated Services Code-point)
DSCP specifies a simple mechanism for classifying and managing network traffic and
provide QoS on IP networks. DSCP is a 6-bit in the IP header for packet classification
purpose.
The number 0~63 for Live Stream, Event / Alarm, and Management represent the ratio that
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the bandwidth is divided. For example, if you set 5, 10, and 20 for the three items, then the
bandwidth of the three items is 5:10:20. There is no difference between setting "0, 0, 0" or
"63, 63, 63" because under these two settings, the three items will get equal bandwidth (1/3).
The three stream control protocols are as follows:
• Live Stream (Video and audio): RTP / RTSP
• Event / Alarm : FTP / SMTP / SAMBA / SIP
• Management: HTTPS / HTTP / SNMP
The "Management" stream handles both the live view and the setting area of the
web page on which the data is transferred via http/https protocol. If you prefer to
distribute more bandwidth when using the web browser to access the camera,
please adjust the Management stream.
IEEE 802.1x
IEEE 802.1x is an IEEE standard for port-based Network Access Control. It provides an
authentication mechanism to device wishing to attach to a LAN or WLAN.
The EAPOL protocol supports service identification and optional point to point encryption over
the local LAN segment.
Please check what version of the authenticator and authentication server support. This
camera supports EAP-TLS method. Please enter ID and password issued by the CA, and then
upload related certificates.
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3.6.3 PPPoE & DDNS
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet camera to
connect to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP
address. For more PPPoE and Internet configuration, please consult your ISP.
It can directly connect to the xDSL; however, it should be set up on a LAN environment to
program the PPPoE information first, and then connect to the xDSL modem. Power on again,
then the device will dial on to the ISP connection to the WAN through the xDSL modem.
The procedures are:
(1) Select “Enabled” to use PPPoE.
(2) Key-in username and password for the ADSL connection.
(3) Send mail after dialing:When connected to the Internet, it will send a mail to a specific
mail account. For the mail setting, please refer to “Mail and FTP” settings.
DDNS: Stands for Dynamic Domain Name Server
The device supports DDNS If your device is connected to xDSL directly, you might need this
feature. However, if your device is behind a NAT router, you will not need to enable this feature.
Because DDNS allows the device to use an easier way to remember naming format rather
than an IP address. The name of the domain is like the name of a person, and the IP address
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is like his phone number. On the Internet we have IP numbers for each host (computer, server,
router, and so on), and we replace these IP numbers to easy remember names, which are
organized into the domain name. As to xDSL environment, most of the users will use dynamic
IP addresses. If users want to set up a web or a FTP server, then the Dynamic Domain Name
Server is necessary. For more DDNS configuration, please consult your dealer.
Your Internet Service Provider (ISP) provides you at least one IP address which you use to
connect to the Internet. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes, it depends on
your ISP. A dynamic IP address complicates remote access since you may not know what
your current WAN IP address is when you want to access your network over the Internet. The
solution to the dynamic IP address problem comes in the form of a dynamic DNS service.
The Internet uses DNS servers to lookup domain names and translates them into IP
addresses. Domain names are just easy to remember aliases for IP addresses. A dynamic
DNS service is unique because it provides a means of updating your IP address so that your
listing will remain current when your IP address changes. There are several excellent DDNS
services available on the Internet and best of all they’re free to use. One such service you can
use is www.DynDNS.org. You’ll need to register with the service and set up the domain name
of your choice to begin using it. Please refer to the home page of the service for detailed
instructions or refer to Appendix E for more information.
DynDns.org, the procedures are:
(1)
(2)
(3)
(4)
(5)
Enable this service
Key-in the DynDNS server name, user name, and password.
Set up the IP Schedule update refreshing rate.
Click “Apply”
If setting up IP schedule update too frequently, the IP may be blocked. In general,
schedule update every day (1440 minutes) is recommended.
DDNS Status
(1) Updating:Information update
(2) Idle:Stop service
(3) DDNS registration successful, can now log by http://<username>.ddns.camddns.com:
Register successfully.
(4) Update Failed, the name is already registered:The user name has already been used.
Please change it.
(5) Update Failed, please check your Internet connection:Network connection failed.
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(6) Update Failed, please check the account information you provide:The server, user
name, and password may be wrong.
This model adds Planet easy DDNS that when this function enable will occur hostname with
PLANET Easy DDNS and end six of MAC automatically. User don’t go to web of
www.planetddns.com apply new account.
3.6.4 Mail & FTP & SAMBA
To send out the video via mail, FTP and Samba, please set up the configuration first.
Mail Setting:
Set up the server address and account information of your e-mail. Click “Apply” to save the
setting, then use “Test” botton to test the server connection. A message box will tell you “OK!”
if it works, and a test e-mail will be sent to receiver’s mail address.
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FTP Setting:
Set up the server address and account information of your FTP. Click “Apply” to save the
setting, then use “Test” button to test the server connection. A message box will tell you “OK!”
if it works, and a test file will be uploaded to FTP space.
In PORT mode, the FTP server builds the connection to the user’s data port actively. However,
from the user-side firewall’s standpoint, the action of connecting from FTP server is often
considered to be dangerous and should be blocked. In PASV mode, the problem is solved:
The FTP server waits for the data transmission connection built by the user. Make sure that
the server supports the mode you select.
Samba Setting:
Select this option to send the media files via a network neighborhood when an event is
triggered. Click “Apply” to save the setting, then use “Test” button to test the server connection.
A message box will tell you “OK!” if it works, and a test document will be created in the
location.
If the test fails, check the sharing setting of your location folder. The folder properties must be
“shared” and the permissions must be “Full Control” as the picture.
Samba only support one layer folder.
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3.7 A/V Setting
3.7.1 Image Setting
For the security and privacy purposes, there are three areas that can be set up for privacy
mask. Click Area button first and drag an area on the above image, and remember to save
your setting. The masked area will not show on both the live viewing and recording.
(1) Image adjust
Brightness, Contrast, Hue, Saturation, and Sharpness can be
adjusted here.
(2) AGC
Automatic gain control. The sensitivity of camera can be
adjusted with the environmental light. Enable this function and
the brighter image can be got under dim light, but the level of
noise may also increase
(3) Shutter Time
Choose as the location of your camera or fixed shutter time.
The shorter the shutter time is the less light the camera
receives and the image becomes darker.
(4) Sense-Up
(5) D-WDR
This function increases the sensitivity of camera to get brighter
image at night. The smaller the value you select, the slower the
shutter speed becomes so that the image will get brighter, and
moving subjects might be blurred.
Digital wide dynamic range. This function enables the camera
to reduce the contrast in the view to avoid the dark zones
resulting from over and under exposure.
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(6) Anti Fog
(7) Lens Distortion
Correction
(8) Video Orientation
Improve the image clarity on environments presenting high
levels of fog or smoke.
Straight the curves in the borders of the image caused by the
lens angles. The available values are: OFF, 1, 2, 3, 4, 5, 6, 7,
8, 9, 10.
Flip or mirror the image as per your requirement.
(9) Red / Blue gain
Set the values for Red / Blue gain. The available values are: -5,
-4, -3, -2, -1, 0, 1, 2, 3, 4, 5
(10) Denoise
This function is able to filter the noise and blur from the image
and show a clearer view. You can set the values for 2D and 3D
filters.
3.7.2 Video Setting
Video System: click the drop down list to select the system type “NTSC/PAL” and TV Output
(analog signal).
Basic Mode:
Resolution
There are 5 resolutions that can be chosen.
1920x1080,1280x720 , 640x480, 320x240, or 176x144
Quality
The higher the quality is, the bigger the file size is. It might
affect Internet transmitting speed if the file gets too large.
Video Frame Rate
The video refreshing rate per second. The max
Value is affected by the input resolution you choose.
Video Format
H.264 and JPEG.
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RTSP Path
Set the RTSP output connecting route.
Advanced Mode:
Resolution
There are 5 resolutions that can be chosen.
1920x1080,1280x720 , 640x480, 320x240, or 176x144
Bitrate Control Mode
There are CBR﹝Constant Bit Rate﹞ and VBR﹝Variable Bit
Rate﹞to use.
CBR:32Kbps~10Mbps (the higher the CBR is, the better the
video quality is)
VBR:1(Low) ~10(High) – Compression rate, the higher the
compression rate, the lower the picture quality is; vice versa.
The balance between VBR and network bandwidth will affect
picture quality. Please carefully select the VBR rate to avoid
picture breaking up or lagging.
Video Quantitative
The quality parameter of VBR. You can choose 1~10
compression rate. The higher the value is, the higher the
image quality is.
Video Bitrate
The quality parameter of CBR. You can choose 32kbps ~
8Mbps. The higher the value is, the higher the image quality is.
Video Frame Rate
The video refreshing rate per second. The max value is
affected by the input resolution you choose.
GOP Size
It means “Group of Pictures”. The higher the GOP is, the better
the quality is.
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Video Format
H.264, M-JPEG
RTSP Path
RTSP output connecting route
3GPP Streaming mode:
Resolution
There are 3 resolutions that can be chosen.
640x480, 320x240, or 176x144
Video Bitrate
32Kbps~1Mbps
Video Frame Rate
The video refreshing rate per second. The max value is
affected by the input resolution you choose.
RTSP Path
RTSP output connecting route
3.7.3 Audio Setting
The IP Camera supports 2-way audio. The user can send audio from the IP Camera built-in
microphone to the remote PC; the user can also send audio from remote PC to IP Camera’s
external speaker.
(1) Audio from IP camera’s built-in microphone to local PC: select “Enable” to start this function.
The Audio compression format can be chosen from 3 options. You can also adjust the volume of
2-way audio.
(2) Audio from local PC to IP Camera: Check “chatting” on the browsing page.
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The Audio will not be smooth when the SD card is recording.
3.8 Event List
3.8.1 Event Setting
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Motion
Detection
Interval
Based on the
schedule
Tampering
Detection
Record File
Setting
Record Time
Setting
Network
Dis-connected
IP camera allows 3-area motion detection. When motion is triggered, it can
send the video to some specific mail addresses, transmit the video to
remote ftp server and SAMBA, and trigger the relay. To set up the motion
area, click “Area Setting”. Using mouse to drag and draw the area. The
same operation for area 2 and 3. If you select "save to SD card", the video
or sanpshot will be saved to Micro SD card. If you also tick E-mail/ FTP/
Samba of "Log" option, the motion detection log will be sent to E-mail/ FTP/
Samba simultaneously.
For example, if you select "10 sec" here, once the motion is detected and
action is triggered, it cannot be triggered again within 10 seconds.
When the option box is ticked, only during the selected schedule time the
motion detection is enabled. That is, for example, the 11th hour of Monday
has not been colored in the schedule table, then no action will be triggered
even the camera detects motion during 11:00~12:00 on Monday.
When the camera view is covered, moved, hit by strong light, or out of
focus, the tampering detection will be triggered, and send snapshot or
video to mail/FTP/Samba/SD card, or trigger the external alarm.
IP camera allows 3 different types of recording file to change its record
size. When motion/alarm is triggered, there are 3 different types of
recording modes:
(1) AVI File (With Record File Setting )
(2).Multi-JPEG (With Record File Setting), only with JPEG compression
format.
(3) Single JPEG (Single File with Interval Setting)
Pre Alarm and Post Alarm setups for video start and end time when motion
detects I/O, or other devices got triggered.
Pre/Post Alarm record time is based on record time setting and
IP cam built-in Ram memory. Limited by IP cam built-in Ram
Memory, when information is too much or video quality set too
high, it will cause recording frame to drop or decrease on post
alarm recording time.
To avoid video loss, the camera will start to save the video to local SD
card when it detects no network connection. The video recording will
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Network IP
check
continuously be saved into SD card and divided into every 10 minutes a file
until the network is reconnected successfully. The oldest file will be deleted
if the capacity of SD card is full.
Key in the target IP address and interval. The camera checks once in a
while according to the setting interval time if it can link to the target IP
address. If connection fails, the camera starts to save the video to SD
card.
3.8.2 Schedule
Schedule
After complete the schedule setup, the camera data will be
recorded according to the schedule setup.
Snapshot
After enable the snapshot function, user can select the storage
position of snapshot file, the interval time of snapshot and the
reserved file name of snapshot.
Interval
The interval between two snapshots.
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3.8.3 I/O Setting
The ICA-5250 supports 1 input/1 output. When input is triggered, it can send the video to some
specific mail addresses, transmit the video to remote ftp server, and trigger the relay and
SAMBA.
Alarm Input Setting
The GPIO I/O port input activates related action when I/O input
is triggered.
Interval
For example, if you select "10 sec" here, once the motion is
detected and action is triggered, it cannot be triggered again
within 10 seconds.
Based on the
schedule
When the option box is ticked, only during the selected
scheduled time the I/O is enabled. That is, for example, the
11th hour of Monday has not been colored in the scheduled
table, then no action will be triggered even the camera detects
input signal during 11:00~12:00 on Monday.
GPIO Output Setting
The GPIO I/O port output activates On/Off Switch, Slide Switch
or Pan/Tilt Module for use with relay box.
On Off Switch
The camera triggers the external devise and lasts for 10
seconds. You can turn off the alarm manually by clicking "off"
at the right bottom of the live video page.
Time Switch
The camera triggers the external device and lasts for certain of
time according to the interval setting, and the user is not
allowed to break off the alarm manually.
Please connect to propriety relay box to reduce the risk of electric shock &
damaged.
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3.8.4 Log List
Sort by System Logs, Motion Detection Logs and I/O Logs. In addition, System Logs and I/O
Logs won’t lose data due to power failure.
3.8.5 SD card
Playback
Please Insert Micro SD card before using it. Make sure t o push Micro SD card into the slot
completely.
Click the date listed on this page and it shows the list of the video. The video format is AVI.
Click the video to start Microsoft Media Player to play it. To delete the video, check it, and then
click "Del".
SD Management
Choose “The 1st day” means the recoding file will be kept for one day. For example, it is
five o’clock now. Choose “The 1st day”. The files will be kept from five o’clock yesterday to
five o’clock today.
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The oldest file will be deleted if the Micro SD card is full.
The use of the SD card will affect the operation of the IP Camera slightly, such as
affecting the frame rate of the video.
Copy to PC
You can insert the Micro SD card to PC and read the files directly, or use FlashGet instead to
download the files from IP camera. (In this way you do not need to pull out Micro SD card from
the camera.)
To use FlashGet for downloading the image and video data from the
Micro SD card, please follow the steps:
Open FlashGet, select "File” → "Import" → "Import list", and find the link list file you just saved.
The file name may be called "SD_list".
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FlashGet will show you the link list, and you can tick the files you want to copy to your PC. Give
the directory path in the new download window, and remember to enable "Login to Server":
key in the IP camera username and password.
Click OK to start download.
FlashGet is a free software that can be downloaded from FlashGet official website.
The example above is based on FlashGet ver.1.9.6.1073
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Appendix A: I/O Configuration
1. I/O Connection
A. Please connect the G & DO pin to the external relay (buzzer) device
When no event happens, DO output is 5V (DO and GND are disconnected). When the camera
detects event happening and triggers external alarm, DO output is 0V (DO and GND are
connected).
B. Please connect the G & DI pin to the external trigger device.
If you select "N.O" in "Input sensor setting", when external devise or circuit makes DI and GND
pin connected, the camera input alarm is triggered, and then camera will execute the action
user has set, for example, send snapshot to E-mail address.
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If you select "N.C" in "Input sensor setting", when external devise or circuit makes DI and GND
pin disconnected, the camera input alarm is triggered, and then camera will execute the action
user has set, for example, send snapshot to E-mail address.
C. I/O PIN definition
• GND (Ground): Initial state is LOW
• DO (Digital Output): DC 5V
• DI (Digital Input): Max. 50mA, DC 5V
2. I/O Setup
A. Click I/O Setting from the system setup page via IE, and check “Out1” to enable I/O signal.
B. Output Test
After the external input and output hardware is installed, you can use the "Relay Out" bottom
on the live video page to test if DO / Relay Out works.
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1) OnOff Switch mode:
Click "ON" and the camera will trigger the external output devise. For example, your alarm
buzzer will continuously ring. You can manually break off the output signal by clicking "OFF".
2) Time Switch mode:
Click "Pulse" and the camera will trigger the external output devise for several seconds. The
duration length is according to the "interval" setting in Output Setting.
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Appendix B: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP
address is accessible by sending a packet to the specific address and waiting for a reply. It’s
also a very useful tool to confirm whether or not Internet camera installed or if the IP address
conflicts with any other device over the network.
If you want to make sure the IP address of Internet camera, utilize the PING command as
follows:
z
z
Start a DOS window.
Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other device that conflicts with the IP address of Internet camera, you
also can utilize the PING command but you must disconnect the Internet camera from the
network first.
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Appendix C: 3GPP Access
To use the 3GPP function, in addition to the previous section, you might need more
information or configuration to make this function work.
To use the 3GPP function, it is strongly recommended to install the Networked
Device with a public and fixed IP address without any firewall protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers change
this port number for some reasons. If so, user needs to change this port accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer)
2. Use the following default URL to access:
rtsp://IP-Address/3g
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phones.
Besides IP camera and 3G mobile phone, you will also need to make sure
the ISP and company have provided the 3GPP service to you.
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Appendix D: Planet DDNS Application
Configuring PLANET DDNS steps:
Step 1 Enable DDNS option through accessing web page of the ICA-5250.
Step 2 Select on DDNS server provided, and register an account if you do not use yet.
Let’s take dyndns.org as an example. Register an account at http://planetddns.com
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Appendix E: Configuring Port Forwarding
Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its IP
address needs to be set up as a fixed IP address. The port forwarding or Virtual Server
function of router also needs to be set up. This device supports UPnP traversal function.
Therefore, user could use this feature to configure port forwarding of NAT router first. However,
if user needs to configure port forwarding manually, please follow the steps below:
Manually installing the device with a router on your network is an easy 3–step procedure as
following:
1. Assign a local/fixed IP address to your device
2. Access the Router with Your Web browser
Open/Configure Virtual Server Ports of Your Router
Assign a local/fixed IP address to your device. The device must be assigned a local and
fixed IP Address that allows it to be recognized by the router. Manually setup the device with a
fixed IP address, for example, 192.168.0.100.
Access the Router with Your Web browser The following steps generally apply to any router
that you have on your network. PLANET WNRT-620 is used as an example to clarify the
configuration process. Configure the initial settings of the router by following the steps outlined
in the router’s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public
network and allows it to access the Internet. To find out what your router’s WAN IP Address is,
go to the Status screen on your router and locate the WAN information for your router. As
shown on the following page the WAN IP Address will be listed. This will be the address that
you will need to type in your web browser to view your camera over the Internet. Be sure to
uncheck the Reset IP address at next boot button at the top of the screen after modifying the
IP address. Failure to do so will reset the IP address when you restart your computer.
Your WAN IP Address will be listed here.
1. Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet over
a series of numbered ports. The ports normally used by the device are blocked from access
over the Internet. Therefore, these ports need to be made accessible over the Internet. This is
accomplished using the Virtual Server function on the router. The Virtual Server ports used by
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the camera must be opened through the router for remote access to your camera.
z Follow these steps to configure your router’s Virtual Server settings Click Enabled.
z Enter a unique name for each entry.
z Select Both under Protocol Type (TCP and UDP)
z Enter your camera’s local IP Address (e.g., 192.168.0.100, for example) in the Private
IP field.
z If you are using the default camera port settings, enter 80 into the Public and Private
Port section, click Add.
A check mark appearing before the entry name will indicate that the ports are enabled.
Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. If your ISP does not pass traffic on port 80,
you will need to change the port the camera uses from 80 to something else, such
as 8080. Not all routers are the same, so refer to your user manual for specific
instructions on how to open ports.
Enter valid ports in the Virtual Server section of your router. Please make sure to check the
box on this line to enable settings. Then the device can be accessed from WAN by the router’s
WAN IP Address.
By now, you have finished your entire PC configuration for this device.
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Appendix F: Troubleshooting & Frequently
Asked Questions
Features
The video and audio codec is
adopted in the device.
The maximum number of user that
accesses the device
simultaneously.
The device utilizes H.264 and M-JPEG triple compression to provide
high quality images. Where H.264 is standards for video
compression and M-JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and G.711 for RTSP
streaming.
The maximum number of users is limited to 10. However, it also
depends on the total bandwidth accessed to this device from clients.
Install this device
The network cabling is required for
the device.
The device uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
The device will be installed and
work if a firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
The username and password for
the first time or after factory default
reset.
Username = admin and Password = admin.
Note that it’s all case sensitivity.
Forgot the username and
password.
Follow the steps below:
(1)Remove power, and press and hold the button in the back of IP
camera.
(2)Power on the camera. Don’t release the button during the system
booting.
(3)It will take around 30 seconds to boot the camera.
(4)Release the button when camera finishes proceed.
(5)Re-login the camera using the default IP (http://192.168.0.20),
and username (admin), password (admin).
Forgot the IP address of the
device.
Check IP address of device by using the PLANET IP Installer
program or by UPnP discovery or set the device to default by Reset
button.
z
Re-power the device if cannot find the unit within 1 minute.
z
Do not connect device over a router. PLANET IP Installer
program cannot detect device over a router.
z
If IP address is not assigned to the PC that runs PLANET IP
Installer program, then PLANET IP Installer program cannot find
device. Make sure that IP address is assigned to the PC properly.
z
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
z
Check the firewall setting of your PC or Notebook.
PLANET IP Installer program
cannot find the device.
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Internet Explorer does not seem to
work well with the device.
Make sure that your Internet Explorer is version 6.0 or later. If you
are experiencing problems, try upgrading to the latest version of
Microsoft’s Internet Explorer from the Microsoft webpage.
PLANET IP Installer program fails
to save the network parameters.
Network may have trouble. Confirm the parameters and connections
of the device.
UPnP NAT Traversal
Cannot work with NAT router.
Maybe NAT router does not support UPnP function. Please check
user’s manual of router and turn on UPnP function.
Some IP cameras are working but
others failed.
Maybe too many IP cameras have been installed on the LAN, and
then NAT router is out of resource to support more cameras. You
could turn off and on NAT router to clear out of date information
inside router.
Access this device
z
Maybe the IP Address of the Network Camera is already being
used by another device or computer. To confirm this possible
problem, disconnect the Network Camera from the network first,
and then run the PING utility to check it out.
z
Maybe it’s the network cable. Try correcting your network cable
and configuration. Test the network interface by connecting a
local computer to the Network Camera via a crossover cable.
z
Make sure the Internet connection and setting is ok.
z
Make sure the IP address of Internet Explorer you entered is
correct. If the Network Camera has had a dynamic address, it
may have changed since you last checked it.
z
Network congestion may prevent the web page from appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Network Camera
must be in the same class of the private IP address on the LAN.
Cannot access the login page and
other web pages of the Network
Camera from Internet Explorer.
z
Make sure the http port used by the Network Camera, default=80,
is forward to the Network Camera’s private IP address.
z
The port number assigned in your Network Camera might not be
available via Internet. Check your ISP for available port.
z
The proxy server may prevent you from connecting directly to the
Network Camera. You are advised not to use the proxy server.
z
Confirm that Default Gateway address is correct.
z
The router needs Port Forwarding feature. Refer to your router's
manual for details.
z
Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
z
Access the Network Camera from the Internet with the global IP
address of the router and port number of Network Camera.
z
Some routers reject the global IP address to access the Network
Camera on the same LAN. Access with the private IP address
and correct port number of Network Camera.
z
When you use DDNS, you need to set Default Gateway and DNS
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server address.
Image or video does not appear on
the main page.
z
If it’s not working after following the above procedure, reset
Network Camera to default setting and install it again.
z
The first time the PC connects to Network Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.
z
Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
How to check whether the device’s
ActiveX is installed on your
computer.
Go to C:\Windows\Downloaded Program Files and check to see if
there is an entry for the file “Web Watch2 Control”. The status
column should show “Installed”. If the file is not listed, make sure
your Security Settings in Internet Explorer are configured properly
and then try reloading the device’s home page. Most likely, the
ActiveX control did not download and install correctly. Check your
Internet Explorer security settings and then close and restart Internet
Explorer. Try to browse and log in again.
Internet Explorer displays the
following message: “Your current
security settings prohibit
downloading ActiveX controls”.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of ActiveX controls.
The device works locally but not
externally.
The unreadable characters are
displayed.
Frame rate is slower than the
setting.
Image Transfer on e-mail or FTP
does not work.
z
Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.
z
Make sure that the device isn’t conflicting with any other web
server running on your LAN.
z
Check the configuration of the router settings to allow the device
to be accessed outside your local LAN.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
z
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower
than the setting.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
z
Ethernet switching hub can smooth the frame rate.
z
Default Gateway and DNS server address should be set up
correctly.
z
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
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Video quality of the device
The focus on the Camera is bad.
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
z
Adjust White Balance.
z
To ensure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least and
24 bit or higher if possible within your computer.
z
The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
z
If the object is dark, the image will flicker. Make the condition
around the Camera brighter.
The color of the image is poor or
strange.
Image flickers.
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Appendix G: Micro SD Card Compatibility
The following is the Micro SD Card recommended:
Transcend
SDHC class4 16GB
SDHC class4 32GB
SD
class4 16GB
SD
class4 32GB
SDHC class6 4GB
SDHC class6 8GB
SDHC class6 16GB
SD
class6 4GB
SD
class6 8GB
SD
class6 16GB
SDHC class10 4GB
SDHC class10 8GB
SDHC class10
16GB
SanDisk
SDHC class4 4GB
SDHC class4 8GB
SDHC class4 16GB
SDHC class4 32GB
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