AT&T CL82314 User`s manual
AT&T CL82314 is a DECT 6.0 cordless telephone and answering system with caller ID and call waiting. It is compatible with AT&T DECT 6.0 cordless headsets and features a T-coil for use with hearing aids and cochlear implants. The CL82314 has a sleek design and an easy-to-use interface, making it a great choice for home or office use.
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Complete user’s manual
CL82114/CL82214/CL82314/
CL82364/CL82414/CL82464
CL82514
DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 100-102 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268 .
This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets.
Model number: CL82114 (one handset)
CL82214 (two handsets)
CL82314/CL82364 (three handsets)
CL82414/CL82464 (four handsets)
CL82514 (five handsets)
Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Compatible with
Hearing Aid T-Coil
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
TIA-1083
T
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
© 2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Abridged user’s manual
CL82114/CL82214/CL82314/
CL82364/CL82414/CL82464/
CL82514
DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
Abridged
User’s manual
Quick start guide
CL82114/CL82214/CL82314/CL82364/CL82414/
CL82464/CL82514
This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your Abridged user’s manual provided in the package, or see the online Complete user’s manual at www.telephones.att.com/manuals.
Telephone base installation
Plug the large end of the power adapter into a power outlet not controlled by a wall switch.
Route the power adapter cord through this slot.
Raise the antenna.
Plug one end of the telephone line cord into a telephone jack or a DSL filter.
If you have DSL high-speed Internet service, a DSL filter (not included) is required.
Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.
Route the telephone line cord through this slot.
Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base.
Charger installation
Plug the power adapter into a power outlet not controlled by a wall switch.
www.telephones.att.com
or call
1 (800) 222-3111.
In
Canada, dial
1 (866) 288-4268
.
Quick start guide Cordless handset
(1 for CL82114)
(2 for CL82214)
(3 for CL82314/CL82364)
(4 for CL82414/CL82464)
(5 for CL82514)
Telephone base
Charger for cordless handset with power adapter installed
(1 for CL82214)
(2 for CL82314/CL82364)
(3 for CL82414/CL82464)
(4 for CL82514)
A A
Battery for cordless handset
(1 for CL82114)
(2 for CL82214)
(3 for CL82314/CL82364)
(4 for CL82414/CL82464)
(5 for CL82514)
Battery compartment cover
(1 for CL82114)
(2 for CL82214)
(3 for CL82314/CL82364)
(4 for CL82414/CL82464)
(5 for CL82514)
B B
Wall mount bracket
Telephone line cord Power adapter for telephone base
Complete user’s manual
CL82114/CL82214/CL82314/
CL82364/CL82414/CL82464/
CL82514
DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
Table of contents
Installation ..................................................... 1
Quick reference guide - handset ........ 2
Telephone base and charger installation ............................................... 6
Telephone base installation ............ 6
Charger installation ............................. 6
Battery installation and charging ....... 7
Installation options .................................... 9
Tabletop to wall mount installation............................................. 9
Wall mount to tabletop installation.......................................... 10
Handset settings ...................................... 11
Ringer volume ..................................... 12
Ringer tone ........................................... 12
Set date/time ...................................... 13
LCD language ...................................... 14
Caller ID announce ........................... 15
Set speed dial voicemail number ................................................. 16
Voicemail (visual message waiting) indicator ............................ 16
Clear voicemail indication ........... 17
Rename handset ............................. 18
Key tone ................................................. 18
Use caller ID to automatically set date and time ........................... 19
Home area code ................................. 19
Dial mode .............................................. 20
Web address ........................................ 20
QUIET mode ......................................... 21
Telephone operation.............................. 22
Making a call ........................................ 22
On hook dialing (predialing) ........ 22
Answering a call ................................ 22
Ending a call ........................................ 22
Auto off .................................................. 22
Temporary ringer silencing ........... 22
Handset speakerphone ................... 23
Last number redial ............................ 23
Equalizer ................................................. 24
Options while on calls .......................... 25
Volume control ................................... 25
Call waiting ........................................... 25
Mute ......................................................... 25
Chain dialing ........................................ 26
Temporary tone dialing .................. 27
Blind transfer ....................................... 28
Multiple handset use ............................. 29
Handset locator .................................. 29
Join a call in progress ..................... 29
Intercom ....................................................... 30
Answer an incoming call during an intercom call .............................. 31
Call transfer using intercom .............. 32
Push-to-talk (PTT) ................................... 33
Turn PTT on or off ............................. 33
PTT call to a single device ............ 34
PTT call to multiple devices ......... 35
Answer a PTT call .............................. 36
Change a one-to-one PTT call to an intercom call ........................ 36
Answer an incoming call during a PTT call ............................................ 37
PTT call ................................................ 37
End or leave a PTT call ................... 37
About the directory ................................ 38
Shared directory ................................. 38
Capacity .................................................. 38
Create directory entries ....................... 39
Create a new directory entry ...... 39
Add a predialed telephone number to the directory .............. 40
Review the directory .............................. 41
Review directory entries ................ 41
Search by name.................................. 42
Dial, delete or edit directory entries ..................................................... 43
Display dial ........................................... 43
Delete a directory entry ................. 43
Dial, delete or edit directory entries ..................................................... 44
Edit a directory entry ....................... 44
Speed dial ................................................... 45
Assign a speed dial number......... 45
Assign your voicemail speed dial number ....................................... 46
Reassign a speed dial number .... 46
Delete a speed dial number......... 47
Make a call using speed dial ....... 47
Check your voicemail using speed dial ........................................... 47
About caller ID ......................................... 48
Information about caller ID with call waiting......................................... 48
Caller ID history ....................................... 49
(caller ID log) works ...................... 49
Missed (new) call indicator ........... 49
Caller ID operation ................................. 50
Memory match .................................... 50
Review the caller ID log ................. 51
View dialing options ......................... 52
Dial a caller ID log entry ............... 52
Delete caller ID log entries .......... 52
Save a caller ID log entry to the directory ...................................... 53
Reasons for missing caller ID information ........................................... 54
About call block ....................................... 55
Add a call block entry ..................... 56
Review call block list ....................... 57
Save a caller ID log entry to call block list ..................................... 58
Edit a call block entry ..................... 59
Delete a call block entry ............... 60
Block calls without number ......... 60
Answering system settings ................. 61
Announcement ................................... 61
Answer on/off ..................................... 63
Voice guide ........................................... 64
Call screening ...................................... 65
Number of rings ................................. 66
Remote access code ........................ 67
Message alert tone ........................... 68
Message recording time ................. 69
About the answering system............. 70
Answering system and voicemail indicators ............................................ 70
Using the answering machine and voicemail together ............... 71
Message capacity .............................. 71
Voice prompts ..................................... 72
Call screening ...................................... 72
Call intercept ....................................... 73
Base ringer ........................................... 73
Temporarily turning off the message alert tone ........................ 73
Message playback ................................... 74
Options during playback ................ 75
Delete all old messages ................. 76
Recording and playing memos ......... 77
Record a memo .................................. 77
Play back a memo ............................ 77
Base message counter displays ....... 78
Message counter displays ............. 78
Remote access .......................................... 79
Adding and registering handsets/ headsets ................................................. 81
Register a handset to the telephone base ................................ 81
Deregistering handsets ........................ 83
Deregister all handsets from the telephone base ....................... 83
Alert tones and lights ........................... 84
Handset screen icons ...................... 84
Handset alert tones .......................... 85
Telephone base alert tones .......... 85
Lights ....................................................... 86
Screen display messages .................... 87
Screen messages ............................... 87
Troubleshooting ....................................... 90
Maintenance............................................... 99
Important safety information ..........100
Safety information ...........................100
Especially about cordless telephones ...............................................101
Precautions for users of implanted cardiac pacemakers ......................................102
Pacemaker patients ........................102
ECO mode ...........................................102
Especially about telephone answering systems .......................102
FCC Part 68 and ACTA........................103
FCC Part 15 ..............................................104
Limited warranty ....................................106
Technical specifications .....................108
DECT 6.0 digital technology .......108
Telephone operating range ........108
Redefining long range coverage and clarity....................108
HD audio ..............................................108
Simulated full-duplex handset speakerphone .................................108
Index ............................................................109
Getting started
Installation
You must install and charge the battery before using the telephone.
STOP!
See pages 7-8 for easy instructions.
Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 6). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Your product may be shipped with protective stickers covering the handset and telephone base displays - remove them before use.
For customer service or product information, visit our website at www.telephones.att.com
or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 .
•
•
•
•
•
•
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine or workbench.
1
Getting started
Quick reference guide - handset
•
•
CHARGE light
On when the handset is charging in the telephone base or charger. qCID/VOLUME
•
•
Press q CID to show caller ID log when the handset is not in use (page 51).
Press to scroll down while in menus.
While entering names or numbers, press to move the cursor to the left.
Press to decrease the listening volume when on a call (page 25), or to decrease the message playback volume (page 75).
REDIAL/PAUSE
•
•
Press repeatedly to view the last ten numbers dialed (page 23).
While entering numbers, press and hold to insert a dialing pause (page 39).
•
•
•
PHONE/FLASH
Press to make or answer a call (page 22).
During a call, press to answer an incoming call when you receive a call waiting alert (page 25).
During message playback, press to call back the caller if the caller’s number is available page 75).
•
•
1
While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
Press and hold to set (page 16) or to dial your voicemail number (page 47).
TONE /a>A
•
•
Press to switch to tone dialing temporarily during a call if you have pulse service (page 27).
While entering names, press to change the next letter to upper or lower case.
•
•
Press to make or answer a call using the speakerphone (page 22).
Press to switch between the speakerphone and the handset (page 23).
Getting started
Quick reference guide - handset pDIR/VOLUME
•
•
•
•
Press p DIR to show directory entries when the handset is not in use (page 41).
Press to scroll up while in menus.
While entering names or numbers, press to move the cursor to the right.
Press to increase the listening volume when on a call
(page 25), or to increase the message playback volume
(page 75).
MENU/SELECT
•
•
When the handset is not in use, press to show the menu.
While in the menu, press to select an item or save an entry or setting.
•
•
•
•
OFF/CANCEL
During a call, press to hang up (page 22).
While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display, or press and hold this button to exit to idle mode.
When the handset is ringing, press to mute the ringer temporarily (page 22).
Press and hold while the telephone is not in use to erase the missed call indicator.
•
•
•
•
•
QUIET# (pound key)
•
•
Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 52).
Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 21).
MUTE/DELETE
During a call, press to mute the microphone (page 25).
When the handset is ringing, press to mute the ringer temporarily (page 22).
While reviewing the caller ID log, the directory or the redial memory, press to delete an individual entry.
While predialing, press to delete digits.
During message or announcement playback, press to delete the playing message or the recorded announcement.
EQ
During an outside call, intercom call, message or announcement playback, press to change the audio quality to best suit your hearing (page 24).
3
Getting started
Quick reference guide - handset
Handset side view
PUSH TO TAL�
•
•
Press to initiate a one-to-one (page 34) or one-to-group broadcast (page 35).
Press and hold to broadcast to a group of system devices (page 35).
Main menu
The > symbol highlights a menu item.
>Play messages
Answering sys
•
•
•
•
•
•
•
•
Main menu
• Play messages (page 74)
• Answering sys (page 61)
Directory (page 38)
Caller ID log (page 49)
Call block (page 55)
Intercom (page 30)
Ringers (page 12)
Set date/time (page 13)
Settings (page 14)
Web address (page 20)
•
•
•
•
Using menus:
Press MENU/ SELECT to show the menu.
Press q CID or p DIR to scroll through menu items.
Press MENU /SELECT to confirm or save changes to a highlighted menu item.
Press OFF /CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.
4
Getting started
Quick reference guide - telephone base
/HANDSET LOCATOR
While the phone is idle, press to page all handsets
(page 29).
IN USE indicator
•
•
On when the handset is in use, or when the answering system is answering an incoming call.
Flashes when another telephone is in use on the same line.
•
•
/ REPEAT
Press to repeat a message.
Press twice to play the previous message (page 75).
Message counter
Shows the number of messages or other answering system information.
/PLAY/STOP
Press to start or stop message playback (page 74).
X/DELETE
•
•
Press to delete the message currently playing (page 75).
Press twice to delete all old messages when the phone is not in use (page 76).
/ANS ON/OFF
Press to turn the built-in answering system on or off
(page 63).
/ S�IP
Press to skip a message
(page 75).
qVOLUME and pVOLUME
•
•
During message playback, press to adjust the listening volume (page 75).
While in idle mode, press to adjust the base ringer volume.
5
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details.
Telephone base installation
Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.
Plug one end of the telephone line cord into a telephone jack or a DSL filter.
Route the power adapter cord through this slot.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Route the telephone line cord through this slot.
Raise the antenna.
Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base.
Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.
Charger installation
Plug the power adapter into a power outlet not controlled by a wall switch.
IMPORTANT INFORMATION
•
•
Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com
or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268 .
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
6
Getting started
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after ten hours of continuous charging.
See the table on page 108 for battery operating times.
If the screen shows Place in charger and flashes, you need to charge the handset without interruption fo r at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table summarizes the battery charge indicators and actions to take.
Battery indicators
The screen is blank, or shows Place in charger and (flashing).
The screen shows
Low battery and
(flashing).
The screen shows
HANDSET X.
Battery status
Battery has no or very little charge. The handset cannot be used.
Battery has enough charge to be used for a short time.
Action
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
Battery is charged.
To keep the battery charged, place it in the telephone base or charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.
Step 1
Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS
SIDE UP facing up as indicated.
Step 2
Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
BT183342/BT283342 (2.4V 400mAh Ni-MH) W
BT183342/BT283342 (2.4V 400mAh Ni-MH) W
7
Getting started
Battery installation and charging
CHARGE light Step 3
Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.
After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 13.
To skip setting the date and time, press OFF /CANCEL on the handset.
After the date and time setting is done or skipped, the handset will prompt if you want to set up the answering system. Press MENU / SELECT to start the answering system setup via voice guide. For more details, see Voice guide on page 64. To skip the setup, press the handset.
OFF /CANCEL on
SET DATE
MM/DD/YY
SET TIME
HH:MM --
Setup Ans sys?
IMPORTANT INFORMATION
•
•
Use only the supplied rechargeable battery or replacement battery (model BT183342/
BT283342). To order, visit our website at www.telephones.att.com
or call
1 (800) 222-3111 . In Canada, dial
1 (866) 288-4268 .
If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.
8
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate.
Tabletop to wall mount installation
1. Plug the power cord and telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter. Route the telephone line cord (or DSL filter) through the wall mount bracket hole.
2. Position the telephone base as shown below. Insert the extended tabs
(marked A in the illustration below) of the wall mount bracket into the slots on the back of the telephone base. Push the telephone base down until it is securely in place.
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.
4. Align the holes on the wall mount bracket with the standard wall plate and slide the wall mount bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.
1 2
A A
B B
3 4
9
Getting started
Installation options
Wall mount to tabletop installation
1. Unplug the large end of the power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mounting plate.
3. Unplug the telephone line cord or the DSL filter from the telephone wall jack. Push the telephone base up and away from the wall mount bracket to detach it from the wall mount bracket.
4. See Telephone base and charger installation on page 6.
10
Telephone settings
Handset settings
Use the menu to change the telephone settings.
1. Press MENU/ SELECT on the handset when it is not in use to enter the main menu.
2. Press q CID or p DIR to scroll to the feature to be changed.
When scrolling through the menu, the > symbol indicates the selected menu item.
3. Press MENU /SELECT to select the highlighted item.
>Play messages
Answering sys
NOTE: Press
OFF
/CANCEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF /CANCEL to return to idle mode.
11
Telephone settings
Handset settings
Ringer volume
You can set the ringer volume level to one of six levels or turn the ringer off. When the ringer is off, appears on the screen.
Intercom
>Ringers
1. Press MENU/ SELECT i n idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Ringers, then press
MENU /SELECT.
3. Press MENU / SELECT again to select Ringer volume.
4. Press q CID or p DIR to sample each volume level.
5. Press MENU /SELECT t o save your preference. There is a confirmation tone and the screen returns to the previous menu.
> Ringer volume
Ringer tone
RINGER VOLUME
•
•
•
NOTES:
The handset ringer volume also determines the ringer volume for intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls except paging tone.
If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly display Caller ID won’t be announced.
Ringer tone
You can choose one of ten ringer tones.
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Ringers, then press
MENU /SELECT.
3. Press q CID or p DIR to scroll to Ringer tone, then press
MENU /SELECT.
4. Press q CID or p DIR to sample each ringer tone.
5. Press MENU /SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
Ringer volume
> Ringer tone
>
RINGER TONE
Tone 1
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
12
Telephone settings
Handset settings
Set date/time
The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and time on page 19).
After a power failure or handset registration, the system prompts you to set the date and time.
To set the date and time manually:
1.
2.
3.
When the handset is in idle mode, press enter the main menu.
MENU/ SELECT to
Press q CID or p DIR to scroll to Set date/time and then press MENU /SELECT.
Press q CID or p DIR to select the month, then press
MENU /SELECT, or enter the number using the dialing keys.
4.
Press q CID or p DIR to select the day, then press
MENU /SELECT, or enter the number using the dialing keys.
Ringers
>Set date/time
SET DATE
MM/DD/YY
5.
6.
7.
8.
Press q CID or p DIR to select the year, or enter the number using the dialing keys, then press MENU /SELECT to move on to set the time.
Press q CID or p DIR to select the hour, then press
MENU /SELECT, or enter the number using the dialing keys.
Press q CID or p DIR to select the minute, then press
MENU /SELECT, or enter the number using the dialing keys.
SET TIME
HH:MM --
Press q CID or p DIR to highlight AM or PM, or press 2 for AM or
7 for PM. Press MENU /SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
13
Telephone settings
Handset settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Press MENU /SELECT to choose LCD language.
LCD LANGUAGE
> English
4. Press q CID or p DIR to highlight English, Français or
Español, then press MENU /SELECT. The screen prompts
Set English/Français/Español as LCD language?
Set Francais as
LCD language?
5. Press MENU /SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/
SELECT
on the handset in idle mode, then enter 364#. There is a confirmation tone.
14
Telephone settings
Handset settings
Caller ID announce
The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller
ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced. The default setting is On.
To turn on or off the caller ID announce feature:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press MENU /SELECT.
3. Use q CID or p DIR to scroll to Caller ID annc, then press MENU /SELECT.
LCD language
>Caller ID annc
4. Use q CID or p DIR to highlight the desired option, then press MENU /SELECT.
•
•
•
Set all On/Off - Change the setting for the base and all handsets.
Local handset - Change the setting for that handset only.
Base - Change the setting for the telephone base only.
CALLER ID ANNC
>Local handset
HS CID ANNOUNCE
>On
5. Use q CID or p DIR to highlight On or Off, then press
MENU /SELECT. There is a confirmation tone and the screen returns to the previous menu. If you change the setting to
Set all On/Off, the screen shows CID Annc ON/OFF on all HS & BS.
•
•
•
•
•
•
NOTES:
To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.
When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.
This feature does not announce information for call waiting calls.
It takes at least two rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
Caller ID announce is available in English only.
15
Telephone settings
Handset settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you press and hold the 1 key.
To save your voicemail number:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
Caller ID annc
>Voicemail #
3. Use q CID or p DIR to scroll to Voicemail #, then press
MENU /SELECT.
4. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.
•
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to erase a digit.
•
Press and hold MUTE /DELETE on the handset to erase all digits.
Press REDIAL /PAUSE to enter a three-second dialing pause (a p appears).
VOICEMAIL #
800-222-3111_
Voicemail # saved
5. Press MENU /SELECT to save. There is a confirmation tone and the screen displays Voicemail # saved, then returns to the previous menu.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages.
New voicemail and the icon appear on the handset screen.
HANDSET 1
New voicemail
10:21
PM
2/11
•
•
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
For more information about the difference between your answering system and voicemail, see page 70.
16
Telephone settings
Handset settings
Clear voicemail indication
Use this feature when the telephone indicates that you have new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press MENU/ SELECT when in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Use q CID or p DIR to scroll to Clr voicemail, then press
MENU /SELECT. The screen shows Reset Voicemail
Indicator?
4. Press MENU /SELECT again to turn the voicemail indication off. There is a confirmation tone and the screen returns to the previous menu.
> Clr voicemail
Rename handset
Reset Voicemail
Indicator?
•
•
NOTES:
Your telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
17
Telephone settings
Handset settings
Rename handset
You can edit the handset name for each system handset.
1. When the handset is idle, press MENU/ SELECT.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Use q CID or p DIR to scroll to Rename handset, then press MENU /SELECT.
4. Change the handset name when prompted.
• Press q or right.
CID or p DIR to move the cursor to the left
Clr voicemail
> Rename handset
RENAME HANDSET
HANDSET____
•
•
•
Use the dialing keys to enter a name (up to 11 characters). Each time you press a key, a character on that key appears. Additional key presses produce other characters on that key. See the chart on page 40.
Press MUTE /DELETE to backspace and delete a character.
Press and hold MUTE /DELETE to delete all characters.
5. Press MENU /SELECT to save the setting and return to the previous menu.
There is a confirmation tone.
�ey tone
The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Use q CID or p DIR to scroll to �ey tone, then press
MENU /SELECT.
4. Use q CID or p DIR to select the desired volume or Off.
5. Press MENU /SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
Rename handset
> Key tone
KEY TONE
18
Telephone settings
Handset settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps below to turn the
CID time sync feature on or off. The default setting is On.
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Press q CID or p DIR to scroll to CID time sync, then press
MENU /SELECT.
4. Press q CID or p DIR to highlight On or Off, then press
MENU /SELECT to save. There is a confirmation tone and the screen returns to the previous menu.
Key tone
>CID time sync
CID TIME SYNC
>On
Home area code
If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you dial ten digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.
To set the home area code:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Use q CID or p DIR to scroll to Home area code, then press
MENU /SELECT. The screen briefly shows
Only for 7digit dial from CID.
4. Use the dialing keys to enter a three-digit home area code.
• Press MUTE /DELETE to delete a digit.
• Press and hold MUTE /DELETE to delete all digits.
5. Press MENU /SELECT to save. There is a confirmation tone and the screen shows Area code will not show in CID briefly before returning to the previous menu.
19
CID time sync
>Home area code
HOME AREA CODE
___
Telephone settings
Handset settings
NOTE: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the call ID log. With the home area code displayed, press and hold
MUTE
/DELETE until the digits are deleted, and then press
MENU
/SELECT.
The home area code is now restored to its default setting of _ _ _ (empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.
To set the dial mode:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings, then press
MENU /SELECT.
3. Use q CID or p DIR to scroll to Dial mode, then press
MENU /SELECT.
4. Use q CID or p DIR to highlight Touch-tone or Pulse, then press MENU /SELECT. There is a confirmation tone and the screen returns to the previous menu.
Home area code
>Dial mode
DIAL MODE
>Touch-tone
Web address
Use this feature to view the AT&T website address.
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Web address, then press
MENU /SELECT.
Settings
> Web address www.telephones.
att.com
20
Telephone settings
Handset settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting screen. The screen shows Quiet: _ _ hours (1-12 hours).
2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press MENU /SELECT. Your screen briefly shows Answering sys is ON and then Quiet mode on.
To turn QUIET mode off:
• While QUIET mode is on, press and hold QUIET #. The screen then shows
Quiet mode is off and you hear a confirmation tone.
•
•
•
•
NOTES:
If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.
The PTT function is not available when QUIET mode is on.
Intercom is available during QUIET mode, but the handset will not ring.
21
Telephone operation
Telephone operation
Making a call
• Press PHONE/ FLASH telephone number.
or /SPEA�ER
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Elapsed time
Phone 0:00:30
6:30 AM 8/06
NOTE: Pressing PHONE/ FLASH or /SPEA�ER from your telephone service provider does not affect the elapsed time.
Speaker 0:00:30
6:30 AM
On hook dialing (predialing)
1. Enter the telephone number. Press MUTE /DELETE to make corrections when entering the phone number.
2. Press PHONE/ FLASH or /SPEA�ER
8/06
Answering a call
• Press
-OR-
PHONE/ FLASH or /SPEA�ER
• Press any dialing key ( 0-9, TONE or #).
Ending a call
• Press OFF/ CANCEL or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base or charger.
Temporary ringer silencing
Press OFF/ CANCEL or M UTE/ DELETE while the telephone is ringing to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.
Ringer muted
22
Telephone operation
Telephone operation
Handset speakerphone
During a call, press /SPEA�ER and normal handset use. Press OFF/ CANCEL or return the handset to the telephone base or charger to hang up.
•
•
•
NOTES:
When you use the speakerphone, the key pad and the / SPEA�ER button on the handset are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in the
Battery installation and charging section on pages 7-8.
Last number redial
Each handset stores the last ten telephone numbers dialed (up to 30 digits).
To view the ten most recently dialed numbers:
•
•
To display the most recently called number, press REDIAL/ PAUSE .
To view up to ten recently called numbers, press REDIAL/ PAUSE , then q CID , p DIR or REDIAL/ PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/ CANCEL to exit.
To redial a number:
• To dial the displayed number, press PHONE/ FLASH or
Redial #1/10
888-883-2445
•
-OR-
Press PHONE/ FLASH or /SPEA�ER
REDIAL/ PAUSE repeatedly to view the redial memory.
Press MENU /SELECT to dial the displayed number.
To delete a redial entry:
• While the screen displays the desired number, press delete the number from the redial memory.
MUTE /DELETE to
23
Telephone operation
Telephone operation
Equalizer
The handset equalizer enables you to change the quality of the audio to best suit your hearing.
While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural
(the default setting). The current setting is shown on the handset screen for two seconds.
•
•
NOTES:
If you switch the call between the handset and the speakerphone by pressing / SPEA�ER, the audio setting remains unchanged.
The current equalizer setting remains unchanged until a new setting is selected.
Treble 1
6:30 AM 8/06
Treble 2
6:30 AM 8/06
Bass
6:30 AM 8/06
Natural
6:30 AM 8/06
24
Telephone operation
Options while on calls
Volume control
You can set the listening volume to one of six levels.
While on a call, press q CID /VOLUME to decrease or press p DIR /VOLUME to increase the listening volume.
•
•
NOTES:
Handset and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider, you hear two beeps if someone calls while you are already on a call.
•
•
Press PHONE /FLASH on the handset to put your current call on hold and take the new call.
Press PHONE /FLASH on your handset at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/ DELETE . When mute is on, the handset shows Muted for a few seconds and MUTE icon displays until you turn off mute.
To end mute a call:
• Press MUTE/ DELETE again. When mute is off,
Microphone ON appears temporarily on the handset.
Muted
6:30 AM
MUTE
8/06
Microphone ON
6:30 AM 8/06
25
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID log or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
To access the directory while on a call:
1. Press MENU/ SELECT .
2. Press q CID or p DIR to scroll to Directory and then press
MENU /SELECT.
3. Press q CID or p DIR to scroll to the desired number.
4. Press MENU /SELECT to dial the number shown.
Answering sys
>Directory
Charlie Johnson
888-883-2445
To access the caller ID log while on a call:
1. Press MENU/ SELECT .
2. Press q CID or p DIR to scroll to Caller ID log, then press
MENU /SELECT.
3. Press q CID or p DIR to scroll to the desired number.
4. Press MENU /SELECT to dial the number shown.
Phone 0:01:20
Charlie Johnson
6:30 AM 8/06
To access the redial list while on a call:
1. Press REDIAL/ PAUSE to show the most recently dialed number.
2. Press q CID or p DIR to scroll to the desired number, or press REDIAL/ PAUSE repeatedly to find the desired number. Press MENU /SELECT to dial the number shown.
REDIAL #1/10
800-360-4121
•
•
•
•
NOTES:
You cannot edit a directory entry while on a call. For more details about the directory, see pages 38-47.
You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID log, see pages 48-54.
If you press REDIAL/
PAUSE while on a call, you can only view the ten most recently dialed numbers but you cannot erase the entries. For more details about the redial memory, see page 23.
Press OFF
/ CANCEL on the handset to exit redial, directory or caller ID log when on a call.
26
Telephone operation
Options while on calls
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
27
Telephone operation
Options while on calls
Blind transfer
While on an outside call, you can transfer the call to a specific device or any device without notifying them.
To transfer an outside call directly without notifying the desired device:
1. During the call, press MENU/ SELECT .
2. Press MENU /SELECT again to choose Transfer.
Phone 0:00:12
•
•
If you have a two-handset system and no other registered devices, the outside call is put on hold and your handset shows Transferring call... The other handset rings and shows Transfer from other handset.
6:30 AM 8/06
>Transfer
If you have other registered device(s) or more than two handsets, your screen shows TRANSFER TO: Use the dialing keys to eenter a specific device number ( 1-9 for handsets 1-9, TONE followed by 0-2 for handsets
10-12, or TONE followed by # for all devices), or press q CID or p DIR to scroll to the desired device and press MENU /SELECT. The outside call is put on hold and your handset screen shows Transferring call... or
Intercom
TRANSFER TO:
>Handset 2
Transferring call to all... The other device rings and shows Transfer from HANDSET X ( HANDSET represents the handset name, X represents the handset number).
3. To answer the call on the destination handset, press PHONE/ FLASH ,
/SPEA�ER , or any dialing key ( 0-9, TONE or #).
The initiating handset shows Call transferred and goes to idle mode.
•
•
NOTES:
To cancel the transfer and return to the external call before the blind transfer call is answered, press OFF /CANCEL, PHONE/ FLASH or /SPEA�ER
If the other device does not answer the transfer within 30 seconds, the transfer ends and the initiating device rings while showing No response to transfer. If it does not pick up within 30 seconds, the device returns to idle mode and the outside call ends.
28
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace any handsets.
To start the paging tone:
• Press / HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds.
NOTE: If you press OFF/
CANCEL
or MUTE/
DELETE
on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
To stop the paging tone:
• Press PHONE/ FLASH , /SPEA�ER
( 0-9, TONE or #) on the handset(s).
-OR-
• Press / HANDSET LOCATOR on the telephone base.
**Paging**
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/ FLASH or /SPEA�ER
To end the call using a handset, press OFF/ CANCEL or place the handset in the telephone base or charger. The call does not end until all handsets hang up.
NOTE: You can use up to four system handsets at the same time on an outside call.
29
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets. You can purchase expansion handsets (model AT&T CL80114) for this telephone base to expand your telephone system (up to 12 handsets).
Using a handset to initiate intercom calls:
1.
Press MENU/ SELECT in idle mode to enter the main menu. Press q CID or p DIR to scroll to Intercom, then press MENU /SELECT.
Calling
• If you have a two-handset system, the handset shows
HANDSET X
Calling other handset.
• If you have more than two handsets, the handset shows
INTERCOM TO : Use the dialing keys to eenter a specific device number ( 1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by # for all devices), or press q CID or p DIR to scroll to the desired handset and press MENU /SELECT .
Your handset screen shows Calling HANDSET X or
Calling all handsets.
HANDSET X is calling
Intercom
The destination handset(s) rings and shows Other handset
is calling, HANDSET X is calling or HANDSET X is calling
all ( HANDSET represents the handset name, X represents the handset number) .
11:35 AM 12/02
2.
To answer the intercom call, press PHONE/ FLASH , SPEA�ER or any dialing key ( 0-9, TONE , or #) on the called device. Both devices now show Intercom.
3. To end the intercom call, one party presses OFF/ CANCEL , or place the
The other party hears four beeps. Both devices display Intercom ended.
•
•
•
•
NOTES:
Before the intercom call is answered, you can cancel it by pressing
OFF
/CANCEL if the called party does not answer within 100 seconds or if the handset is in use, on a call or out of range, the initiating device shows No answer. Try again.
To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/
DELETE .
You can only use one pair of handsets at a time to make intercom calls.
30
Multiple handset use
Intercom
Answer an incoming call during an intercom call
If you receive an outside call during an intercom call, there is a two-beep call waiting tone.
•
•
To answer the call, press PHONE / FLASH . The intercom call ends automatically. The party on the intercom call hears four beeps. Other system devices can also answer the incoming call by pressing
PHONE / FLASH or SPEA�ER .
To end the intercom call without answering the incoming call, press
OFF / CANCEL on the handset.
31
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system device.
You can also share an outside call with another system device.
To transfer or share an outside call using intercom:
1. During the call, press MENU/ SELECT .
2. Press q CID or p DIR to scroll to Intercom and press MENU /SELECT.
3. If you have a two-handset system, your handset screen shows
Calling other handset.
-OR-
If you have more than two handsets, your screen shows INTERCOM TO:
Use the dialing keys to enter a specific device number 1-9 for handsets 1-
9, TONE followed by 0-2 for handsets 10-12, or TONE followed by # for all devices), or press q CID or p DIR to scroll to the desired handset and press MENU /SELECT .
Your handset screen shows Calling HANDSET X, or
Calling all handsets.
4. When the destination handset picks up, your handset shows Intercom and the outside call is put on hold. You have the following options:
•
•
•
You can transfer the call. Press MENU/SELECT twice to choose
Transfer. The handset shows Call transferred. The other handset automatically connects to the outside call.
You can let the other handset join you on the outside call in a three-way conversation. Press MENU/ SELECT . Press q CID or p DIR to highlight Share call, then press MENU /SELECT.
You can end the intercom call and continue the outside call with your handset. Press PHONE/ FLASH on your handset (the ended intercom call party hears four beeps).
32
Multiple handset use
Push-to-talk (PTT)
PTT
•
•
•
You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TAL� on a handset to begin two-way communication.
•
•
Only one device can talk at a time. To do so, press and hold PUSH TO TAL�.
You must release PUSH TO TAL�, so the other person can respond.
Only one PTT session can be active at a time.
While PTT is in use between two devices, other devices cannot use the intercom feature but can access the answering system.
When you attempt to place a PTT call to another device which is accessing the answering system or on an intercom call or outside call, your device screen shows Not available at this time.
NOTE: The PTT function is not available when QUIET mode is on.
Turn PTT on or off
1. Press PUSH TO TAL� when the handset is not in use. The
PUSH TO TAL� menu displays.
2. Press q CID or p DIR to highlight PTT On/Off, then press
MENU /SELECT.
3. Press q CID or p DIR to choose On or Off, then press
MENU /SELECT.
PUSH TO TALK
>PTT On/Off
NOTE: The handset screen displays No Incoming PTT when PTT is turned off.
33
Multiple handset use
Push-to-talk (PTT)
PTT call to a single device
1. There are a few ways to begin a PTT call to a single device.
When the handset is not in use:
• If you have a two-handset system, press and hold
PUSH TO TAL�.
PUSH TO TALK
>HANDSET X
• If you have more than two handsets: w Press PUSH TO TAL� on the handset, then use the dialing keys to enter the destination device number.
-OR-
Connecting to
HANDSET X...
w Press PUSH TO TAL� on the handset. Press q CID or p DIR to highlight the destination device number, then press MENU /SELECT or PUSH TO TAL�.
Press and hold
[PTT] to talk
The handset shows Connecting to HANDSET X...
( HANDSET represents the handset name, X represents the destination handset number). When the connection is made, both your and the destination device screens display
Press and hold [PTT] to talk.
2. Press and hold PUSH TO TAL�. A chirp indicates your microphone is on. Speak towards the device. Your voice is broadcast to the destination device.
While you are speaking, your handset shows
PTT To handset: X.
PTT To handset: X
3. Release PUSH TO TAL� after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, then you can press and hold PUSH TO TAL� to continue speaking or the destination device can respond (see Answer a PTT call on page 36).
4. To end the PTT call, press OFF/ CANCEL or place the handset in the telephone base or charger. The handset shows Push to talk Ended.
34
Multiple handset use
Push-to-talk (PTT)
PTT call to multiple devices
When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.
To call multiple devices:
1. You have three ways to call multiple devices. When the handset is not in use:
• Press and hold PUSH TO TAL� until the handset shows
Connecting to group...
•
•
Press PUSH TO TAL�. Press q CID or p DIR to choose Group. Press
MENU /SELECT or press PUSH TO TAL� and your handset shows
Connecting to group...
Press PUSH TO TAL�. Press TONE followed by # (pound key). The handset shows Connecting to group...
When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.
2. You need to press and hold PUSH TO TAL� when you want to speak.
Speak towards the handset. Your voice is broadcast to all devices.
3. Release PUSH TO TAL� after speaking.
4. Any extension can reply (see Answer a PTT call on page 36).
NOTE: After PUSH TO TAL� on the handset is released, the PTT call remains open for a short time. If no one presses PUSH TO TAL� on the handset within ten seconds, the PTT call ends automatically.
35
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call as described below.
1.
When your device receives a PTT call, it beeps and shows Press and hold
[PTT] to talk.
2.
When the other party is speaking, your speakerphone light is on, and your device shows PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).
3.
When your speakerphone light is off (the screen shows Press and hold
[PTT] to talk), press and hold PUSH TO TAL� on your handset. You will hear a chirp. Speak towards the device.
• While you are speaking, your device shows PTT To handset: X
( X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).
• Your voice is broadcast to all destination devices.
After speaking, release PUSH TO TAL�. Your device will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO
TAL� to continue speaking.
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
1.
When your device shows Press and hold [PTT] to talk, press
MENU /SELECT. The screen shows Intercom.
2.
Press MENU /SELECT. Your device displays Calling other handset or
Calling HANDSET X. The destination device briefly shows Push to talk
Ended and then Other handset is calling or HANDSET X is calling. The destination device rings.
3.
Press PHONE/ FLASH or any dialing keys ( 0-9, # or TONE ) on the destination device to answer the intercom call. Both devices now show
Intercom.
4.
To end the intercom call, press OFF/ CANCEL on your handset or place the handset in the telephone base or charger. Both screens show
Intercom ended.
36
Multiple handset use
Push-to-talk (PTT)
Answer an incoming call during a PTT call
When you receive an outside call during PTT, there is an alert tone.
•
•
•
•
During a one-to-one PTT, press PHONE/ FLASH on the initiating or destination handset. The PTT call ends automatically and the outside call is answered.
During a one-to-group PTT call, press PHONE/ FLASH on the initiating handset. The PTT call ends automatically and the outside call is answered.
During a one-to-group PTT call, press PHONE/ FLASH on any one of the destination handsets. That device answers the outside call. The PTT call continues for the rest of the PTT participants.
To leave the PTT call without answering the incoming call, press
OFF/ CANCEL .
The telephone continues to ring.
Make an outgoing call during PTT call
•
•
•
During a one-to-one PTT call, press
PTT call ends automatically.
PHONE/ FLASH to get a dial tone. The
During a one-to-group PTT call, press PHONE/ FLASH on the initiating handset. The PTT call ends automatically and you get a dial tone.
During a one-to-group PTT call, press PHONE/ FLASH on any one of the destination handsets. That device gets a dial tone. The PTT call continues for the rest of the PTT participants.
End or leave a PTT call
For one-to-one PTT calls, both initiating and destination devices can end the
PTT call. For PTT calls to multiple devices, the initiating device can end the
PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.
Press
-OR-
OFF/ CANCEL on the handset. The screen shows Push to talk Ended.
Place the handset in the telephone base or charger, then the handset return to idle mode.
NOTE: After PUSH TO TAL� is released, the PTT call remains open for a short time. If no one presses PUSH TO TAL� within ten seconds, the PTT call ends automatically.
37
Directory
About the directory
Shared directory
The directory is shared by all handsets. Changes made to the directory from any device apply to all.
Charlie Johnson
888-883-2445
NOTE: Only one handset can review the directory at a time. If another device tries to enter the directory, the screen shows Not available at
this time.
Capacity
The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone numbers. A convenient search feature can help you find and dial numbers quickly (page 42).
If you try to save an entry when there are already 50 entries, the screen shows Directory full. You cannot store a new number until you delete one.
38
Directory
Create directory entries
Create a new directory entry
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Press q CID or p DIR to scroll to Directory, then press
MENU /SELECT.
3. Press q CID or p DIR to highlight Add contact.
4. Press MENU /SELECT.
5. Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.
• Press q CID or p DIR to move the cursor to the left or right.
•
•
Press MUTE /DELETE to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
• Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a p appears).
Answering sys
>Directory
Review
>Add contact
ENTER NUMBER
888-883-2445 _
-OR-
Copy a number from the redial list by pressing
REDIAL/ PAUSE then q CID , p DIR , or pressing
REDIAL/ PAUSE repeatedly to locate the number. Press
MENU /SELECT to copy the number.
ENTER NAME
Robert Brown_
6. Press MENU /SELECT to move on to the name.
• The screen shows is already in the directory. You cannot save the same number twice.
Number already saved if the number
7. Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart on next page.
•
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
• Press and hold MUTE /DELETE to erase all characters.
• Press TONE to change the next letter to upper or lower case.
Saved
39
Directory
Create directory entries
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters as shown in the chart below.
Dialing keys
1
8
9
6
7
0
*
4
5
2
3
#
1
1
T
W
M
P
G
J
A
D space
2
B
E
.
H
K
N
Q
U
X
0
V
Y
O
R
I
L
C
F
3
-
Characters by number of key presses
4 5 6 7 8
‘ ( ) * # t
Z m
S g j a d u w n p h k b e v x o q l i c f
8 y
6 r
4
5
2
3 s z
9
&
7
9
10
/
11
,
8. Press MENU /SELECT to store your new directory entry. There is a confirmation tone and the screen shows Saved. To change the entry later, see page 44.
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry on page 44.
40
Directory
Review the directory
Review directory entries
1. Press p DIR when in idle mode. The summary screen shows briefly and then the first entry in the directory shows.
-OR-
Press MENU/ SELECT when in idle mode, then press q CID or p DIR to scroll to Directory. Press MENU /SELECT twice.
2. Press q CID or p DIR to browse through the directory. Entries appear alphabetically by the first letter in the name.
•
•
NOTES:
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone number. Press TONE to move towards the end of the telephone number or press # (pound key) to move towards the beginning of the telephone number.
If there are no directory entries when you press p DIR in idle mode, Directory empty appears briefly on the screen, followed by Add contact? If you would like to add a new contact, press
MENU /SELECT and refer to page 39 for instructions on creating a new directory entry. Otherwise, press
OFF
/CANCEL to cancel.
41
Directory
Search the directory
Search by name
1. Press p DIR in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys ( 0-9) to start a name search.
The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter. Press q CID or p DIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep pressing the key. The names appear in alphabetical order.
•
•
•
For example, if you have the names Jennifer, Jessie, �evin and Linda in your directory:
•
•
If you press 5 (J�L) once, you see Jennifer. Press q CID and you see Jessie.
If you press 5 (J�L) twice, you see �evin.
If you press 5 (J�L) three times, you see Linda.
If you press 5 (J�L) four times, you see 5 and then the directory entry beginning with 5 or the next closest entry after 5.
If you press 5 (J�L) five times, you see Jennifer again.
•
•
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name matching the following letters of the key.
If you press a key ( 0-9) and no name starts with any of the letters on that key, the directory shows the entry matching the next letter in the directory.
42
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must be displayed on the screen. Use Review the directory (page 41) or
Search by name (page 42) to show an entry.
Display dial
To dial a displayed number from the directory, press PHONE/ FLASH or
Delete a directory entry
To delete the displayed directory entry, press MUTE /DELETE.
Press MENU /SELECT to confirm. There is a confirmation tone and the screen shows Contact deleted. You cannot retrieve a deleted entry.
Robert Brown
Delete contact?
43
Directory
Dial, delete or edit directory entries
Edit a directory entry
1. When a directory entry displays, press MENU /SELECT. The screen shows
EDIT NUMBER along with the phone number to be edited.
If you only want to edit the name, skip to Step 3. Linda Miller
888-722-7702
2. To edit the number:
•
•
Press the dialing keys to add digits.
Press q or right.
CID or p DIR to move the cursor to the left
EDIT NUMBER
888-883-2445_
•
•
Press MUTE /DELETE to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
• Press and hold REDIAL /PAUSE to add a three-second dialing pause (a p appears).
3. Press MENU /SELECT to move on to the name. The screen shows EDIT NAME along with the name to be edited.
EDIT NAME
Robert Brown_
4. To edit the name:
• Press the dialing keys to add characters (page 40).
•
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Robert Brown
888-883-2445
•
•
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
5. Press MENU /SELECT to save the entry. There is a confirmation tone and the screen shows Saved.
44
Directory
Speed dial
The telephone system has nine speed dial locations ( 2-9,
0) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly.
You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries. The voicemail access number must be manually entered. In the directory, speed dial locations are indicated by their number on the bottom of the screen.
Robert Brown
888-883-2445
2
Speed dial location
Assign a speed dial number
1. When the telephone is idle, press MENU /SELECT .
2. Press q CID or p DIR to scroll to Directory. Press MENU/ SELECT.
3. Press q CID or p DIR to scroll to Speed dial. Press MENU/ SELECT.
4. Press q CID or p DIR to choose your desired speed dial location ( 0 or 2-9), then press MENU /SELECT. The screen briefly shows Copy from Directory... then displays the directory list.
5. Press q CID or p DIR to scroll to the phone number you wish to assign to the selected speed dial location.
Answering sys
>Directory
Add contact
>Speed dial
6. Press MENU /SELECT to save the setting and return to the previous menu. There is a confirmation tone and the screen returns to the speed dial list.
-OR-
1. When the telephone is idle, press and hold any dialing keys
( 0 or 2-9).
>2:Robert Brown
3:<Unassigned>
2. Press q CID or p DIR to choose your desired speed dial location ( 0 or 2-9), then press MENU /SELECT. The screen briefly shows Copy from Directory... then displays the directory list.
3. Press q CID or p DIR to scroll to the phone number you wish to assign to the selected speed dial location.
4. Press MENU /SELECT to save the setting and return to the previous menu.
There is a confirmation tone and the screen returns to the speed dial list.
45
Directory
Speed dial
Assign your voicemail speed dial number
To assign your voicemail speed dial number to location 1, see page 16.
Reassign a speed dial number
1. When the telephone is idle, press MENU/ SELECT .
2. Press q CID or p DIR to scroll to Directory. Press MENU /SELECT.
3. Press q CID or p DIR to scroll to Speed dial. Press
MENU /SELECT.
4. Press q CID or p DIR to choose the location you wish to reassign, then press MENU /SELECT to show the directory entry.
5. Press MENU /SELECT again.
6. Scroll to Change SD and then press MENU/ SELECT . The screen briefly shows Copy from Directory... then displays the directory list.
7. Press q CID or p DIR to scroll to the phone number you wish to reassign to the selected speed dial location.
8. Press MENU /SELECT to save the setting and return to the speed dial list. There is a confirmation tone.
Robert Brown
888-883-2445
2
Copy from
Directory...
Linda Miller
888-722-7702
2
46
Directory
Speed dial
Delete a speed dial number
1. When the telephone is idle, press MENU /SELECT .
2. Press q CID or p DIR to scroll to Directory. Press
MENU /SELECT.
3. Press q CID or p DIR to scroll to Speed dial. Press
MENU /SELECT.
4. Press q CID or p DIR to scroll to the location you wish to delete the speed dial number from, then:
Linda Miller
888-722-7702
2
Speed dial empty
• Press MUTE /DELETE to delete the displayed speed dial number. There is a confirmation tone and the screen shows Speed dial empty before returning to the speed dial list.
-ORi. Press MENU /SELECT to show the directory entry.
>2:<Unassigned>
3:<Unassigned> ii. Press MENU /SELECT again.
iii. Scroll to Clear SD and then press MENU /SELECT to delete the displayed speed dial number. There is a confirmation tone and the screen shows
Speed dial empty before returning to the speed dial list.
Make a call using speed dial
When in idle mode, press and hold the dialing key ( 0 or 2-9) corresponding to the assigned location you wish to call.
-OR-
1. Press MENU /SELECT when in idle mode.
2. Press q CID or p DIR to scroll to Directory, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Speed dial, then press MENU /SELECT.
4. Press q CID or p DIR to scroll to the desired location ( 0 or 2-9) and then press PHONE/ FLASH or /SPEA�ER .
Check your voicemail using speed dial
When in idle mode, press and hold 1 to dial the voicemail number you have set. See page 16 to set your voicemail speed dial number.
47
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:
•
•
You have both caller ID and call waiting, but as separate services (you may need to combine these services).
You have only caller ID service, or only call waiting service.
• You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.
CHRISTINE SMITH
888-883-2445
10:01 AM
NEW
10/15
Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. You can only view a maximum of 15 digits of every caller ID log entry. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 53).
NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.
48
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other devices. If you answer a call before the information appears on the screen, it does not show in the caller ID log.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the name.
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls, its screen shows XX Missed calls.
All new and missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the screen), the number of missed calls decreases by one.
If you do not want to review the missed calls one by one, but still want to keep them in the caller ID log, you can press and hold OFF /CANCEL for four seconds when the handset is idle. You will hear a confirmation tone. All the entries in the caller ID log become old ( reviewed already ), and the missed calls message goes away.
6 Missed calls
10:01 AM
Robert Brown
888-883-2445
09:30 AM
NEW
10/15
49
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.
Chris
888-883-2445
10:01 AM
NEW
10/15
50
Caller ID
Caller ID operation
Review the caller ID log
Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.
1. When the handset is in idle mode, press q CID to review the caller ID log in reverse chronological order starting with the most recent call.
-OR-
Review the caller ID log by pressing MENU/ SELECT .
Press q CID or p DIR to scroll to Caller ID log, then press
MENU /SELECT twice to select Review.
2. Press q CID or p DIR to scroll through the list.
3. Press OFF /CANCEL to exit the caller ID log.
HANDSET 1
6 Missed calls
10:01 AM
10/15
Directory
>Caller ID log
You hear a double beep when the list reaches the beginning or end of the caller ID log.
NOTE: Only one handset can review the caller ID log at a time. If another device tries to enter the directory or caller ID log, it shows Not available at this time.
Caller’s name
Time of call
888-883-2445
10:01 AM
NEW
10/15
Caller’s number
Appears if it is a new or missed call.
Date of call
51
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits,
1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
883-2445
1-883-2445
888-883-2445
1-888-883-2445
883-2445
1-883-2445
Press #
Press 1
When the number is in the correct format for dialing, press PHONE/ FLASH or SPEA�ER to call the number.
888-883-2445
1-888-883-2445
To save the number to the directory, see Save a caller ID log entry to the
directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press q CID or p DIR to browse.
2. Press PHONE/ FLASH or /SPEA�ER
Delete caller ID log entries
To delete an entry:
• Press MUTE /DELETE to delete the shown entry.
To delete all entries:
1. Press MENU/ SELECT when in idle mode.
2. Press q CID or p DIR to scroll to Caller ID log, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Del all calls, then press MENU /SELECT.
4. When the screen shows Delete all calls?, press
MENU /SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu.
Review
>Del all calls
52
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press q CID or p DIR to browse.
2. When the desired entry displays, press MENU /SELECT.
3. Press MENU /SELECT to choose Directory.
4. When the screen displays EDIT NUMBER, use the dialing keys to edit the number.
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE to backspace and erase a digit.
•
•
Press and hold MUTE /DELETE to erase the entire entry.
Press and hold REDIAL /PAUSE to insert a three-second dialing pause
(a p appears).
5. Press MENU /SELECT to move to the name.
6. When the screen displays EDIT NAME, use the dialing keys (page 40) to edit the name.
• Press q CID or p DIR to move the cursor to the left or right.
•
•
•
•
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
7. Press MENU /SELECT when done. The screen shows Saved.
•
•
•
NOTES:
You may need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers may appear with an area code that may not be necessary for local calls, or without a 1 that may be necessary for long distance calls (see View dialing options on page 52).
If the caller’s name you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lowercase. However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to “Van der”.
If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.
53
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for various reasons:
On-screen message
PRIVATE NUMBER
Reason
The caller prefers not to show the phone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
UNKNOWN NAME
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s number.
Your telephone service provider cannot determine the caller’s name.
Your telephone service provider cannot determine the caller’s name and telephone number.
Calls from other countries may also generate this message.
54
Call block
About call block
If you have subcribed to caller ID service, you can use the call block feature to reject certain calls automatically. The call block list stores up to 20 entries. The telephone system can reject calls automatically according to:
•
•
Numbers saved into the call block list
Incoming calls without numbers
Blocked call
888-772-7702
This feature is only available on the cordless handset.
When a call is blocked, the caller will hear a simulated busy tone for one ring cycle. The call recipient may pick up the call during the first ring when there is no caller ID information. Otherwise, the call is disconnected.
NOTE: The blocked calls are displayed as Blocked call in the caller ID log.
55
Call block
Call block
Add a call block entry
1.
Press MENU /SELECT on the handset when it is not in use.
2.
Press q CID or p DIR to scroll to Call block, then press
MENU /SELECT.
Press MENU /SELECT to choose Block list.
3.
4.
5.
Press q CID or p DIR to scroll to Add new entry, then press
MENU /SELECT.
•
•
•
•
When the screen displays ENTER NUMBER, use the dialing keys to enter a number (up to 30 digits).
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a p appears).
Caller ID log
>Call block
>Block list
Calls w/o num
Review
>Add new entry
-OR-
Copy a number from the redial list by pressing
REDIAL/ PAUSE . Then press q CID, p DIR or REDIAL/ PAUSE repeatedly to find the desired number. Press MENU /SELECT to copy the number.
ENTER NUMBER
888-883-2445_
6. Press MENU /SELECT to move on to the name.
• The display shows Number already saved if the number is already in the call block list. You cannot save the same number twice.
7. When the screen displays ENTER NAME, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
•
•
•
ENTER NAME
Salesman_
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
8. Press MENU /SELECT to store your call block entry.
56
Call block
Call block
3.
4.
5.
Review call block list
1.
Press MENU /SELECT on the handset when it is not in use.
2.
Press q CID or p DIR to scroll to Call block, and then press
MENU /SELECT.
Press MENU /SELECT to choose Block list..
Press MENU /SELECT to choose Review.
Press q CID or p DIR to browse through the call block entries.
>Review
Add new entry
Salesman
888-883-2445
NOTE: Block list is empty appears if there are no call block entries.
57
Call block
Call block
2.
3.
4.
Save a caller ID log entry to call block list
1.
Search for the desired caller ID log entry (see Review the caller ID log on page 51).
When the desired entry displays, press MENU /SELECT.
Press q CID or p DIR to scroll to Call block, then press MENU /SELECT.
The handset displays EDIT NUMBER. Use the dialing keys to edit the number, when necessary.
•
•
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to backspace and erase a digit.
Press and hold MUTE /DELETE to erase the entire entry.
Press and hold REDIAL /PAUSE to insert a three-second dialing pause
(a p appears).
5. Press MENU /SELECT to move to the name. The screen displays EDIT NAME.
6. Use the dialing keys to add or edit the name.
•
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
•
•
Press and hold MUTE /DELETE to erase all characters.
Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press #
(pound key).
7. Press MENU /SELECT when done and the screen shows Saved.
58
Call block
Call block
Edit a call block entry
1.
2.
3.
Search for the desired entry in the call block list (see
Review call block list on page 57)
When the desired entry displays, press MENU /SELECT.
The screen displays EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
To edit the number:
Salesman
888-883-2445
ENTER NUMBER
888-883-2445_
•
•
•
•
Use the dialing keys to enter digits.
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
ENTER NAME
TV Salesman_
• Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a p appears).
4. Press MENU /SELECT to move on to the name. The screen displays
EDIT NAME along with the name to be edited.
5. To edit the name:
• Use the dialing keys to enter characters.
•
•
•
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
• Press and hold MUTE /DELETE to erase all characters.
6. Press MENU /SELECT to save the entry. The screen displays Saved.
59
Call block
Call block
Delete a call block entry
1.
Search for the desired entry in the call block list (see
list on page 57).
Review call block
2.
When the desired entry displays, press MUTE /DELETE on the handset. The screen shows Deleted and the next entry displays. You cannot retrieve a deleted entry.
NOTE: If the call block list is empty after an entry is deleted, the screen displays
Block list is empty.
Block calls without number
You can use this feature to reject all incoming calls which are “out of area“ or with numbers set to “Private“.
1.
2.
3.
4.
Press MENU /SELECT on the handset when it is not in use.
Press q CID or p DIR to scroll to Call block, then press
MENU /SELECT.
Press q CID or p DIR to scroll to Call w/o num, then press
MENU /SELECT.
Press q CID or p DIR to choose Not block or Block, then press MENU /SELECT.
Block list
>Calls w/o num
>Not block
Block
60
Answering system
Answering system settings
Use the answering system menu of a system handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message
Play messages
>Answering sys recording time. If you turn off the answering system and you change any setting in the answering system setup menu, the answering system automatically turns on again.
1. When the device is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
Announcement
Your outgoing announcement plays when calls are answered by the answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own .
You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.
To play your current outgoing announcement:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press
MENU /SELECT.
3. Press MENU /SELECT again to select Announcement.
4. Press q CID or p DIR to scroll to Play annc, then press
MENU /SELECT.
> Announcement
Delete all old
Record annc
>Play annc
61
Answering system
Answering system settings
To record a new outgoing announcement:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press MENU /SELECT again to select Announcement.
4. Press MENU /SELECT to select Record annc. The system announces, “Record after the tone. Press 5 when you are done.”
>Record annc
Play annc
5. Speak towards the handset to record your announcement.
Press 5 to end recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to Play annc and press
MENU /SELECT.
To reset your outgoing announcement:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press MENU /SELECT again to select Announcement.
4. Press q CID or p DIR to scroll to Reset annc, then press MENU /SELECT .
The screen shows Reset to default annc? Press MENU /SELECT again to confirm. The screen shows Annc. reset to default before returning to the previous menu.
-OR-
Press q CID or p DIR to scroll to Play annc, then press MENU /SELECT .
While the announcement is playing, press MUTE /DELETE to delete the announcement. The screen shows Annc. Deleted before returning to the previous menu.
When your announcement is deleted, the system answers calls with the default announcement described on page 61. You cannot delete the default announcement.
62
Answering system
Answering system settings
Answer on/off
By default, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.
To turn the answering system on or off:
Using a cordless handset:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Answer ON/OFF, then press MENU /SELECT.
4. Press q CID or p DIR to highlight On or Off, then press MENU /SELECT to save the setting. You hear a confirmation tone.
When the answering system is on, the handset shows
ANS ON.
Play messages
>Answering sys
Record memo
>Answer ON/OFF
ANSWER ON/OFF
>On
Using the telephone base:
• Press /ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”
NOTE: If the answering system is off and there is an incoming call, the system answers after ten rings and announces, “Please enter your
remote access code.” For more information about remote access, see page 79.
63
Answering system
Answering system settings
Voice guide
This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.
This feature is only available on the cordless handset.
1.
Press MENU/ SELECT on the handset when it is not in use.
2.
Press q CID or p DIR to scroll to Answering sys, then press
MENU /SELECT.
Play messages
>Answering sys
3.
Press q CID or p DIR to scroll to Voice guide, then press
MENU /SELECT. You hear a voice prompt,
“Hello! This voice guide will assist you with the basic setup
of your answering system.“
4.
Setup your answering system by inputting designated numbers as instructed in the voice guide.
Answer ON/OFF
>Voice guide
Setup Ans sys...
•
•
•
NOTES:
You can press CANCEL/ OFF to quit the voice guide at anytime.
If the system does not receive any input, it will announce “Sorry, I still have not received any input. If you want to restart the voice guide, please enter
the menu and select Voice guide under Answering system. Good bye.”
After a power outage, the handset prompts you to set the date and time. After the date and time setting is done or skipped, the handset prompts if you want to set up the answering system via
voice guide. Press
MENU
/SELECT to start the setup.
64
Answering system
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/ FLASH on the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Ans sys setup, then press MENU /SELECT.
4. Press MENU /SELECT to select Call screening.
5. Press q CID or p DIR to choose On or Off.
6. Press MENU /SELECT to save the setting. You hear a confirmation tone.
Voice guide
>Ans sys setup
> Call screening
# of rings
CALL SCREENING
>On
NOTE: For more information on call screening, see page 72.
65
Answering system
Answering system settings
Number of rings
You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. By default, the answering system answers an incoming call after four rings.
To set the number of rings:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press
MENU /SELECT.
Call screening
># of rings
3. Press q CID or p DIR to scroll to Ans sys setup, then press
MENU /SELECT.
4. Press q CID or p DIR to scroll to # of rings, then press
MENU /SELECT.
5. Press q CID or p DIR to choose among 2, 3, 4, 5, 6 or
Toll saver.
>4
# OF RINGS
6. Press MENU /SELECT to save the setting. You hear a confirmation tone.
•
•
NOTES:
If you subscribe to voicemail service through your telephone service provider, see
Answering system and voicemail indicators on page 70.
If you set the number of rings for the answering system as two or three rings, the caller ID announce feature may not have enough time to announce the caller’s full information.
66
Answering system
Answering system settings
Remote access code
To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19.
To change the remote access code:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Ans sys setup, then press MENU /SELECT.
4. Press q CID or p DIR to scroll to Remote code, then press
MENU /SELECT.
5. Use the dialing keys to enter a two-digit number. Press
MUTE /DELETE to backspace and delete a digit.
6. Press MENU /SELECT to save the setting. You hear a confirmation tone.
Play messages
>Answering sys
Voice guide
>Ans sys setup
REMOTE CODE
19
67
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. By default, the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Ans sys setup, then press MENU /SELECT.
Remote code
> Msg alert tone
MSG ALERT TONE
4. Press q CID or p DIR to scroll to Msg alert tone, then press MENU /SELECT.
>On
5. Press q CID or p DIR to choose On or Off.
6. Press MENU /SELECT to save the setting. You hear a confirmation tone.
•
•
NOTES:
The message alert tone beeps only if all the conditions below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 73.
68
Answering system
Answering system settings
Message recording time
You can set the recording time allowed for incoming messages. The message length is three minutes by default.
To change the setting:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys, then press MENU /SELECT.
3. Press q CID or p DIR to scroll to Ans sys setup, then press MENU /SELECT.
4. Press q CID or p DIR to scroll to Recording time, then press
MENU /SELECT.
5. Press q CID or p DIR to choose 3 minutes, 2 minutes or 1
minute, then press MENU /SELECT to save the setting. You hear a confirmation tone.
Msg alert tone
>Recording time
RECORDING TIME
>3 minutes
69
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone ser vice provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
•
•
If and XX New messages show on the handset and the message window, there are new messages in the built-in answering system.
To listen to messages recorded on your digital answering system, press /PLAY/ STOP on the telep hone base (page 74).
If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.
HANDSET 1
1 New message
10:01 AM
ANS ON
10/15
Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the message counter.
70
Answering system
About the answering system
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Message capacity
The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
When there are new messages (including memos) on the answering system, the number of messages stored shows in the message counter.
If the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record,” before message playback at the handset or the telephone base. Rec mem low displays on the device screen in idle mode. When you turn on the answering system at the telephone base, it announces, “Calls will be answered. Less than three
minutes to record.”
If the memory is full, the answering system announces, “Memory is full,” before message playback. The device screen displays Rec mem full in idle mode. Once the memory is full, you cannot turn the answering system back on if it has been turned off, nor can you record new messages until old ones have been deleted. Memory full displays if you want to turn on the answering system on the handset but there is no memory.
71
Answering system
About the answering system
Voice prompts
The system provides voice prompts to guide you through the setup procedures on your handsets, message playback, remote access and recording outgoing announcements.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Call screening on page 58), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
•
•
Options while a message is being recorded:
• Press p VOLUME or qVOLUME on the telephone base to adjust the call screening volume.
Press /PLAY/STOP to temporarily silence the call screening.
Press /PLAY/STOP to temporarily turn on the call screening if call screening is set to off.
To screen a call at the handset:
While a message is being recorded, the handset shows
To screen call, press [SELECT]. Press MENU /SELECT to screen the call.
•
•
Options while a message is being recorded:
• Press q CID /VOLUME or p screening volume.
DIR /VOLUME on the handset to adjust the call
•
Press OFF /CANCEL to temporarily silence the call screening.
Press MENU /SELECT to temporarily turn on the call screening if call screening is set to off.
Press /SPEA�ER message through the speakerphone. Press again to turn off the speakerphone.
72
Answering system
About the answering system
Call intercept
While screening a call, you can stop recording and speak to the caller by pressing
PHONE/ FLASH .
Base ringer
Press p VOLUME or qVOLUME on the telephone base to adjust the ringer volume when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone base announces, “Base ringer is off,” when you set the volume to 0.
Temporarily turning off the message alert tone
If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key (except / HANDSET LOCATOR) temporarily silences the message alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in your answering system.
The message alert tone resumes when you receive another message.
73
Answering system
Message playback
If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all old messages
(in chronological order). If there are both new and old messages, you have the option of playing the new or old messages. The message counter flashes indicating the number of new messages saved.
When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record” before playback (see Message capacity on page 71).
To listen to messages at the telephone base:
Press /PLAY/ STOP on the telephone base to listen to the messages. The system announces the number of messages, then begins playback. Press
/PLAY/ STOP again to end the message playback.
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press MENU /SELECT again to select Play messages.
•
•
If there are new and old messages, press q CID or p DIR to select Play new msgs or Play old msgs, then press
MENU/ SELECT.
If there are only new or only old messages, they will play automatically.
The system announces the number of messages, then begins playback. The message sequence is shown on the handset. If there are no recorded messages, the handset shows No messages and you hear,
“You have no message.”
>Play new msgs
Play old msgs
ANS ON
You have:
3 New messages
ANS ON
Charlie Johnson
4-Repeat 6-Skip
10:01 AM
ANS ON
NEW
MSG#
1/3
74
Answering system
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message.
•
•
When messages are playing on the telephone base:
• Press p VOLUME or qVOLUME to adjust the message playback volume.
•
•
Press /S�IP to skip to the next message.
Press /REPEAT to repeat the message. Press twice to hear the previous message.
Press X/DELETE to delete the message.
Press / PLAY /STOP to stop the playback.
•
•
•
•
•
•
When messages are playing on the handset:
• Press q CID /VOLUME or p playback volume.
DIR / VOLUME to adjust the message
Press EQ to adjust the message playback audio quality.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press twice to hear the previous message.
Press MUTE /DELETE to delete the message.
•
•
Press 5 or OFF /CANCEL to stop the playback.
Press /SPEA�ER handset mode.
Press PHONE/ FLASH to stop playback. The screen shows Call back?, then press MENU /SELECT or PHONE/ FLASH to call back the caller if the caller’s number is available. If the dialing format used is not correct, then use the option below to choose the correct dialing format before calling back the caller.
Press MENU /SELECT to pause playback and show the caller ID information if available. From here, you can press OFF /CANCEL to resume playback, or press # (pound key) repeatedly to show the desired dialing option
(page 52), then press MENU /SELECT or PHONE/ FLASH to call back the caller. If you do not call back within ten seconds, message playback resumes automatically.
NOTE: The equalizer stays on the same settings until you change it by pressing EQ .
75
Answering system
Message playback
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.”
2. Press X/DELETE again. The system announces, “All old messages deleted.”
To delete all old messages on the handset:
1. Press MENU/ SELECT when in idle mode to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys. Press
MENU /SELECT.
3. Press q CID or p DIR to highlight Delete all old, then press MENU /SELECT. The screen shows
Delete all old messages?
4. Press MENU /SELECT again to confirm. The screen displays Deleting... then All old msgs deleted! There is a confirmation tone.
Announcement
>Delete all old
Delete all old messages?
Deleting...
76
Answering system
Recording and playing memos
Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages.
Record a memo
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
Play messages
>Answering sys
2. Press q CID or p DIR to scroll to Answering sys. Press
MENU /SELECT.
3. Press q CID or p DIR to highlight Record memo, then press
MENU /SELECT. The system announces, “Record after the tone. Press 5 when you are done.” You can record a memo for up to four minutes.
Delete all old
>Record memo
4. Speak towards the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“Recorded.” The system does not save memos shorter than two seconds.
RECORD MEMO...
5-Stop
Play back a memo
Play memos the same way as messages. See Message playback on page 74.
77
Answering system
Base message counter displays
The base message counter shows the total number of answering system messages. See the table below for other message counter displays.
Message counter displays
No messages.
0
0
(flashing)
You need to set the clock (page 13).
1-99
1-99
(flashing)
Total number of old messages and memos, or message number currently playing during old message playback.
Total number of messages and memos. The number flashes when there are new or missed messages.
After a power failure, the number in the message counter flashes to indicate that you need to set the clock.
1-99 & F
(alternating)
- -
0-6
1-8
Memory is full. You must delete some messages before recording new messages.
The system is answering a call, recording a message or memo, or is being reached remotely.
The telephone line is in use.
Shows for two seconds while adjusting the telephone base ringer volume.
Shows for two seconds while adjusting the telephone base speaker volume.
78
Answering system
Remote access
You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code ( 19 is the default code. See page 67 to change it).
• The system automatically announces the number of new or old messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
1
2
3
33
4
5
*5
6
*7
8
0
Actions
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message
(during playback).
Press twice to delete all old messages.
Press to repeat the current message
(during playback).
Press to stop any operation (including recording).
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to end remote access
(the call will be terminated).
Press to turn the answering system on or off.
4. Hang up or press 8 to end the calls.
79
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference.
•
•
•
NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.
If the memory is full, the answering system answers after ten rings and announces, “Memory is full. Enter the remote access code.” Enter your remote access code to access the messages and announcements.
80
Appendix
Adding and registering handsets/headsets
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model
CL80114, sold separately) or up to ten cordless handsets and two cordless headsets (sold separately). Visit
www.telephones.att.com/headsets
for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately.
To register a cordless headset to this telephone system, please refer to the user’s manual of the cordless headset for more details. To register a cordless handset, see below.
The handsets provided within your product box are already registered as
HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12).
Register a handset to the telephone base
1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS, see manual.
To register HS,
2.
Put the handset you wish to register on the telephone base cradle.
see manual.
3. The handset shows Registering... Please wait and the
IN USE light on the telephone base turns on. HANDSET
X Registered appears on the handset screen (( HANDSET represents the handset name, X represents the handset number) .
The handset beeps and the IN USE light turns off.
The handset is now registered with the telephone base.
Registering...
Please wait
HANDSET X
Registered
For registration, put the handset on the telephone base, not the handset charger.
81
Appendix
Adding and registering handsets/headsets
If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on the screen for a few seconds, and then To register HS, see manual. This may take up to five minutes to occur. Please start again from Step 1.
NOTE: You cannot register a handset if any other system handset is in use.
82
Appendix
Deregistering handsets
You may need to deregister your handsets if:
• You have 12 registered handsets and need to replace a handset.
-OR-
• You wish to change the designated handset number of your registered handsets.
You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
Please read carefully through all the instructions on this page before beginning the deregistration process.
Deregister all handsets from the telephone base
In addition to the cordless handsets, this operation will also deregister all cordless headsets registered to your telephone base.
1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration.
2. Press and hold / HANDSET LOCATOR on the telephone base for about ten seconds (until the
IN USE light starts to flash). Release
/ HANDSET LOCATOR.
3. Immediately press / HANDSET LOCATOR while the
IN USE light is still flashing. (If the light stops flashing, start again with Step 1 above.)
4. It takes up to ten seconds to complete the deregistration process. Before registering the handset again, wait for the cordless handset screen to display To register HS, see manual.
5. To register the handset(s) to the telephone base again, follow the registration instructions on pages 81-82.
•
•
•
NOTES:
If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.
You cannot deregister the handsets if any other system handset is in use.
Even if the battery is depleted, you can still deregister the handsets by following the steps above.
After the handset is charged for at least ten minutes, the screen shows To register HS, see manual.
83
Appendix
Alert tones and lights
Handset screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place the handset in telephone base or charger to recharge.
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
ANS ON
New voicemail - you have new voicemail from your telephone service provider.
Answering system on - the answering system is turned on to answer calls.
Message - new message in the built-in answering system.
NEW New caller ID log - new and missed calls.
MUTE MUTE - the handset microphone is off.
MSG #
1/2
Message counter - number of message playing/total number of messages.
10:01 AM
MUTE
NEW
ANS ON
MSG#
1/3
84
Appendix
Alert tones and lights
Handset alert tones
One short beep
One long beep
Two short beeps
Confirmation tone
(three rising tones)
Four beeps
Four short beeps
Tone of each key press, if key tone is turned on.
Indication to begin recording a message, memo or announcement.
You are pressing q CID or pDIR on a cordless handset when the volume is already at its highest or lowest setting.
-OR-
Call waiting tone.
-OR-
Error tone.
The system has completed the command successfully.
The other party has ended your intercom call.
-OR-
The handset has gone out of range from the base during a call.
Low battery warning.
Telephone base alert tones
One long beep
Four short beeps
Beeps every ten seconds
Indicates the start of message recording during call screening or the end of a message playback session.
Registration failure tone.
Message alert.
Fast ringer tone
You are setting the ringer volume by pressing the p VOLUME or qVOLUME key on the telephone base.
85
Appendix
Alert tones and lights
Lights
IN USE
• On when the handset is in use, or when the answering system is answering an incoming call.
• On when a handset is being registered.
• Flashes quickly when there is an incoming call or when handsets are being deregistered.
• Flashes when another telephone is in use on the same line.
Extra large display
CHARGE light
On when the handset is charging in the telephone base or charger.
Big lighted buttons
On when the speakerphone is on.
86
/ANS ON/OFF
On when the answering system is on.
Appendix
Screen display messages
Screen messages
Blocked call
Contact deleted
An incoming call is blocked.
Block list is empty
Call transferred
Caller ID log empty
Calling
HANDSET X (for systems with 3 or more handsets)
Calling other handset (for systems with 2 handsets)
CID Annc ON/OFF on all HS and BS
There are no block list entries.
You have transferred an outside call to another device.
There are no entries in the caller ID log.
The handset is calling another handset (for intercom calls).
The handset is transferring an outside call to another handset.
The handset is calling the other handset (for intercom calls).
The handset is transferring an outside call to the other handset.
The caller ID announce features has been turned on or off on all handsets.
A directory entry is deleted.
Directory empty
There are no directory entries.
Directory full
Ended
The directory is full. You cannot save any new entries unless you delete some current entries.
You have just ended a call.
Another system handset is calling.
HANDSET X is calling (for systems with 3 or more handsets)
Incoming call There is a call coming in.
Intercom
The device is on an intercom call.
Intercom ended
The intercom call has just ended.
You have started the intercom process, and need to enter the number of the device you wish to call.
INTERCOM TO: (for systems with 3 or more handsets)
Line in use
Low battery
An extension phone, or one of the devices is in use.
The battery is low. You should charge the battery.
87
Appendix
Screen display messages
Screen messages
Microphone ON
Mute is off so the other party can hear your voice.
Muted The microphone is off. The other party cannot hear you.
New voicemail
No answer. Try again
No battery
There are new voicemail messages from your telephone service provider.
The device(s) you are trying to transfer a call to is out of range, off hook, or has no power.
The handset in the charger has no battery installed.
No caller info
The caller information is unavailable.
No Incoming PTT
The incoming PTT function is turned off. The handset will not receive PTT calls.
There is no telephone line connection.
No line
Not available at this time
Someone else is already using the directory or caller ID log.
Number already saved
The telephone number you have entered is already in the directory or call block list.
Out of range OR
No pwr at base
The telephone base has lost power, or the handset is out of range.
** Paging **
The cordless handset is paged by the telephone base.
Phone
The handset is on a call.
Place in charger
Rec mem full
The battery is very low. The handset should be charged.
Quiet mode on
QUIET mode is on.
Quiet mode is off QUIET mode is turned off.
The system recording time is full.
Rec mem low
The system recording time is low.
Registering...
Please wait
The handset is registering to the telephone base.
Registration failed The handset registration is not successful.
Ringer off
The ringer is turned off.
88
Appendix
Screen display messages
Screen messages
Ringer muted
Saved
Setup Ans sys...
Speaker
TRANSFER TO: (for systems with 3 or more handsets)
To register HS, see manual.
To screen call, press [SELECT]
Unable to call.
Try again
XX Missed calls
The ringer is off temporarily while the device is ringing.
An entry has been successfully saved in the directory or call block list.
The handset is playing voice guide.
The handset speakerphone is in use.
You have started transferring a call, and need to enter the desired device number or choose all devices.
Screen display before handset registration.
Press MENU/SELECT to activate call screening.
You try to join a call when there are already four handsets on that call.
You try to make an outside call when another device is transferring a call with the intercom feature.
There are new calls in the caller ID log.
XX New messages
There are new messages in the answering system.
89
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com
or call
1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 .
My telephone doesn’t work at all.
•
•
•
•
•
•
•
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the cordless handset.
Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. See page 7 for details.
Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 7-8.
The display shows No line. I cannot get a dial tone.
•
•
•
Try all the suggestions above.
Move the cordless handset closer to the telephone base. You may have moved out of range.
If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone. If there is no dial tone on that other telephone either, then,
• the telephone line cord may be defective: try installing a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective.
• try using a different wall jack in your home to connect your CL82114/
CL82214/CL82314/CL82364/CL82414/CL82464/CL82514 telephone, or
• contact your telephone service provider (charges may apply).
90
Appendix
Troubleshooting
I cannot dial out.
•
•
•
•
Try all the suggestions above.
Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
•
•
•
•
Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
•
•
•
•
•
Ensure you plug the telephone base in properly and the power is on.
Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You may have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
91
Appendix
Troubleshooting
The batteries do not hold a charge.
•
•
•
•
If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (page 94).
Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 7 for details.
You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 7-8.
I get noise, static, or weak signals even when I’m near the telephone base.
•
•
•
•
•
•
•
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems as a result of DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
Move your phone to a higher location. The phone may have better reception in a high area.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
92
Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
• For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.
•
•
My cordless handset does not ring when I receive a call.
•
•
•
•
•
•
•
•
•
Make sure that the ringer is not off. Refer to this user’s manual.
Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.
The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).
Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.
Remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
Your line cord may be defective. Try installing a new line cord.
93
Ringer volume on page 12 in
Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
•
•
•
•
•
Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
Move your telephone base to a higher location. The phone may have better reception when installed in a high area.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
The charge light is off.
•
•
•
•
Make sure you plug the power and line cords in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in.
Allow up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.
The battery may not be connected to the handset or is missing completely.
Ensure that the battery is installed properly.
94
Appendix
Troubleshooting
•
•
My caller ID isn’t working.
•
•
Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.
The caller may be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller ID compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems resulting from DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
Incomplete messages.
•
•
•
•
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.
If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and disconnect the call.
Difficulty hearing messages.
•
•
Press p VOLUME to increase the telephone base speaker volume.
Press p DIR /VOLUME to adjust the message playback volume on a handset.
95
Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on the handset and the /ANS ON/OFF light on the telephone base should be on.
• If toll saver is activated, the number of rings changes to two when you have new messages stored (pages 65).
• If the memory is full or the system is off, the system will answer after ten rings.
• In some cases, the answering system is affected by the ringing system used by your telephone service provider.
•
•
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (pages 65). To determine how many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 67).
• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your announcement or message is playing. Try waiting until the announcement or message is over, or press command code 5 to stop the operation before entering other codes.
• There may be interference on the phone line you are using. Press dialing keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the handset and the /ANS ON/OFF light on the telephone base should be on.
• Make sure the memory of the answering system is not full.
96
Appendix
Troubleshooting
•
•
If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers
(pages 65). To determine how many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
System announces, “Time and day not set.”
• You need to reset the system clock (page 13).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show on the screens, and I don’t know why.
• Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the screens, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 69). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.
• Press MENU /SELECT on your handset in idle mode, then enter 364#. You hear a confirmation tone.
97
Appendix
Troubleshooting
•
•
•
I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
•
•
•
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed):
1.
Disconnect the power to the telephone base.
2.
Disconnect the cordless handset battery.
3.
Wait a few minutes.
4.
Connect power to the telephone base.
5.
Remove the battery. Replace the battery and place the cordless handset into the telephone base or charger.
6.
Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
98
Appendix
Maintenance
•
•
•
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords.
99
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments may include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, see the Troubleshooting section on pages 90-98 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 106-107. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual (pages 7-8). Do not burn or puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Caution: Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com
or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268 .
100
Appendix
Important safety information
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
101
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance.
The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
102
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the
Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
103
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
104
Appendix
California Energy Commission battery charging testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the
CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.
2. While you press and hold /HANDSET LOCATOR, plug the telephone base power adapter back to the power outlet.
3. After about 20 seconds, when the IN USE light starts flashing, release /HANDSET LOCATOR and then press it again within two seconds.
The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off and all handsets display
To register HS, see manual. You hear a confirmation tone.
When the phone fails to enter this mode, repeat the steps above.
Note: The telephone base will be powered up as normal if you fail to press /HANDSET LOCATOR
within two seconds in Step 3.
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal.
2. Register your handsets back to the telephone base. See pages 81-82 for handset registration instructions.
BC
105
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com
or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268 .
1.
What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.
2.
What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
3.
How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.
4.
What is not covered by this limited warranty?
•
•
•
•
This limited warranty does not cover:
•
•
•
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6 on next page); or
Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.
106
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service, visit our website at www.telephones.att.com
or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268 .
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the
PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
• Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and
• Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
107
Appendix
Technical specifications
RF frequency band
Channels
Operating temperature
1921.536MHz - 1928.448MHz
5
32°F - 122°F
0°C - 50°C
96Vrms - 130Vrms Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset battery
Charger voltage
(AC adapter output)
6VDC @ 400mA
2.4V 400mAh, 2xAAA Ni-MH
6VAC @ 300mA
Operation
Talk time (cordless handset)
Talk time (cordless handset speakerphone)
Standby
Operating time*
Up to 7 hours
Up to 5 hours
Up to 7 days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now calls can be taken in the basement, backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio.
It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio.
Simulated full-duplex handset speakerphone
The simulated full-duplex speakerphone on your handset allows both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage.
108
Index
Index
A
Alert tones
handset, 85 telephone base, 85
Answer an incoming call
Assign a speed dial number, 45
B
C
Call block
Caller ID (CID)
add entries to phone directory, 53
delete entries, 52 dial entries, 52
Clear voicemail indication, 17
D
Delete a call block entry, 60
Dialing from a record in the caller ID
Directory
E
H
Handset
ringer tone, 12 ringer volume, 12
speakerphone, 23
temporary ringer silencing, 22
109
I
Index
Index
Important safety information,
L
LCD language, 14 reset LCD language, 14
M
Make an outgoing call during PTT, 37
Message
N
Names enter into directory, 39
O
On-hook dialing (predialing), 22
P
Q
Quiet mode, 21
R
Reassign a speed dial number, 46
S
Screen display messages, 87-89
Speakerphone, 23
Speed dial
110
Index
Index
T
Telephone base
Temporary ringer silencing, 22
V
Visual message waiting indicator, 16
Volume control
handset, 12, 25, 75 telephone base, 25, 75
W
111
Remote access wallet card
Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone.
Cut along dotted line.
Call your phone number, then enter your two-digit access code (preset to 19).
Fold here.
Action
Play all messages ..................
Remote command
1
Play new messages ...............
2
Delete the message ..............
3
Delete all old messages .....
33
Repeat or go back .................
4
Stop ...............................................
5
Help menu .................................
*5
Skip the message ...................
6
Record announcement ........
*7
End remote access call ......
8
(or hang up)
Turn system off or on ..........
0
Models: CL82114/CL82214/CL82314/CL82364/CL82414/CL82464/
CL82514
DECT 6.0 cordless telephone/answering system with caller ID/call waiting
© 2014 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
www.telephones.att.com
© 2014 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1.2 AT&T 04/14.
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Key Features
- DECT 6.0 technology for clear sound and long range
- Caller ID and call waiting to keep you informed of incoming calls
- Answering system with up to 14 minutes of recording time
- T-coil compatibility for use with hearing aids and cochlear implants
- Sleek design and easy-to-use interface
- Expandable up to 5 handsets