Williams Sound | PhoneMax TEL 030 | Installation guide | Williams Sound PhoneMax TEL 030 Installation guide

Williams Sound PhoneMax TEL 030 Installation guide
Installation Guide & User Manual
Model TEL 030
MAN 096 D
Important Safety Information
Statements in this manual preceded by the following words are of special significance.
WARNING! Means there is the possibility of personal injury to yourself or others.
Other information of particular importance has been placed in italic type like
WARNING! The PhoneMax is capable of amplifying sounds to a very loud volume. Instruct all potential users in its proper operation. Do not let children play
with the Phonemax. When the volume control is set to SOFT, the Phonemax functions as a normal telephone.
WARNING! This telephone can produce very high (loud) sound levels. Always
adjust the volume control to the minimum setting after using the phone and alert
other users that hearing damage can potentially result from misuse.
WARNING! This product can be hazardous if immersed in water. To avoid
the possibility of electrical shock, do not use it while in the bathtub or shower, or
when you are wet. If you accidentally drop it into water, do not retrieve it until
you have first unplugged the line cord from the modular wall jack. Do not plug the
telephone back in until it has dried thoroughly.
Avoid using the telephone during electrical storms in your immediate area. Urgent
calls should be brief. Even though your telephone company may be using protective measures to limit electrical surges from entering your home, absolute protection from lighting is impossible.
If you suspect a gas leak, report it immediately. But use a telephone away from the
affected area. The telephone’s electrical contacts could create a tiny spark. While
unlikely, it is possible this spark could ignite heavy concentrations of gas.
Help Williams Sound protect the environment! Please
take the time to dispose of your equipment properly.
Please do NOT dispose of your Williams Sound equipment in the household trash. Please take the equipment to
a electronics recycling center; OR return the product to the
factory for proper disposal.
PhoneMax ® Model TEL 030
Installation Guide & User Manual
Table Of Contents
PhoneMax Amplified Telephone, Model TEL 030
Safety Information2
Features & Functions
Installation Steps6
Table/Desk Installation
Wall Plate Installation
Bare Wall Installation
PhoneMax Operation10
Using The Volume Control
Making A Call 10
Answering A Call
Flash And Redial Buttons
Using The PhoneMax With A Hearing Aid
In Case Of Difficulty11
FCC & Industry Canada Notices14-15
Installation Guide & User Manual
PhoneMax ® Model TEL 030
Congratulations on the purchase of your PhoneMax ® Amplified
Telephone, Model TEL 030. This state-of-the-art Williams Sound
product is designed and built with premium quality parts for your
assurance of reliability.
The PhoneMax ® is designed to improve the intelligibility of the
sound signal by emphasizing higher frequency speech sounds. The
PhoneMax functions as either an amplified telephone or as a normal
telephone for users who don’t need amplification.
We suggest you read this user manual carefully to become familiar with the Phonemax’s features and their function. The manual
explains how to install, use, and care for your new Phonemax.
The following items are included with the PhoneMax:
Coiled handset cord
Long wall cord
Short wall cord
Features & Functions
Volume Control
• Plastic base
• Wall mount bracket
• User Manual
Increases sound volume.
Ring Indicator
Flashes when PhoneMax rings.
Flash Button
Used to access special services such as call
waiting, conference calling, and PABX
Redial Button
Redials last number dialed.
Pulse/Tone Switch
Selects Pulse (rotary phone systems) or
Touch-Tone Dialing.
PhoneMax ® Model TEL 030
Installation Guide & User Manual
Fig. 1: PhoneMax Features & Functions
Pulse/Tone Switch
Big Buttons
Toggles between Pulse
and Touch-Tone dialing
Easy to see
and use
Provides superior
sound quality
to meet
Boosts high
volume up
to 25 dB
Adjusts ringer
(Hi, Lo, & Off)
Flashing Ring
Flashes red to
indicate ring
Flash Button
Interrupts line for
0.6 second for
call waiting or
three-way calling
Redial Button
redials last number
Ringer Volume
Adjusts Ringer volume level.
Ringer Tone Control
Adjusts Ringer tone.
Installation Guide & User Manual
PhoneMax ® Model TEL 030
Installation Steps
Step 1: Make sure you have a telephone jack within 6 feet of the
place you’ve chosen to install the PhoneMax. If you have
an older 4-prong jack, you’ll need a modular jack adapter.
These adapters are available from electronic, phone, and
other retail stores.
Step 2: Place the Pulse/Tone Switch, located on the side of the
phone, in either Tone or Pulse (Rotary Dial Pulse). Make
sure you choose the correct dialing mode. Tone dialing
will not work if you have only dial pulse (rotary) service.
Fig. 2: Pulse/Tone Switch
Pulse / Tone Switch
Switches between touch-tone
and rotary dial modes.
Step 3: Set Ringer Volume and Tone Controls to desired level. (see
Fig. 3: Ringer Controls
Ringer Volume Control
Adjusts ringer volume (Hi, Lo, Off)
Ringer Tone Control
Adjusts ringer pitch (I, II, III)
Step 4: Plug the coiled handset cord into the handset. Plug the
other end into the telephone base. (see Fig. 4)
Fig. 4: Handset Connection
PhoneMax ® Model TEL 030
Installation Guide & User Manual
Step 5: Perform either Table/Desk installation or Wall installation
as outlined on the following pages.
For Table/
Fig. 5: Line Cord Connection
Step 1: Plug the long line cord into the jack on the back of the telephone base. (see Fig. 5)
Step 2: Plug the other end of the line cord into a modular baseboard
jack. Make sure both ends snap into place firmly. (see Fig.
Step 3: Lift the handset and check for dial tone. If you don’t hear a
dial tone, see In Case Of Difficulty, page 12.
To disconnect, squeeze the clip on the plug and pull it out
from the jack.
For Wall Plate Installations
If you prefer, the PhoneMax can also be mounted on a studded wall
phone plate. If you don’t have a phone plate installed, talk to your
phone company or local phone products store.
Step 1: Clip the plastic wall mounting bracket (included) into bottom of the PhoneMax base unit. (see Fig. 7) Make sure the
tabs snap in securely. This will make the base unit level with
the wall.
Step 2: Rotate the handset hanger found in the handset cradle to
prevent the handset from falling. (see Fig. 6)
Step 3: Plug the short line cord into the jack on the top of the telephone and thread the line through the channel to the cavity
on the back of the base unit.
Installation Guide & User Manual
PhoneMax ® Model TEL 030
Fig. 6: Handset Hanger Adjustment
Handset Hanger
Lift up, rotate 180º, and release
Step 4: Hold the telephone next to the wall-phone jack and plug the
line cord into the jack, leaving any slack in the base unit cavity. Then push the phone against the mounting studs so the
studs are hooked into the upper and lower keyhole slots of
the phone. Slide the phone down until it snaps into place.
(see Fig. 7)
Step 5: Check for a dial tone. If you can’t hear a dial tone, see In
Case Of Difficulty, page 12.
Short Wall Cord
Fig. 7: Wall Installation
Wall Mount
Studded Wall
Phone Plate
To remove a wall-mounted telephone, slide the phone up
and pull it slightly away from the wall. Disconnect the line
cord by squeezing the clip on the modular plug and pulling it
from the jack.
PhoneMax ® Model TEL 030
Installation Guide & User Manual
Bare Wall Installation
Even if you don’t have a studded wall phone plate, you can still mount
the PhoneMax on any wall surface within six feet of a standard modular jack. To mount the phone farther from the jack you’ll need a longer line cord or a telephone extension cord.
Step 1: Measure and mark the wall for mounting screws.
Mark two points 4.0 inches apart for upper and lower
mounting screws. The lower mark should be 48–52 inches
from the floor. Use a level to make sure the marks are
aligned vertically.
Step 2: Install the mounting screws (not included).
Use wood screws for stud mounting, anchor screws for hollow wall mounting. Drive the screws almost completely in,
leaving a 1⁄8 (0.125) inch space between the wall surface and
the bottom of the screw head (about the thickness of two
stacked pennies).
Step 3: Rotate the handset hanger to prevent the handset from falling. (see Fig. 6)
Step 4: Mount the Phonemax.
Hang the telephone on the mounting screws and push down
gently until it snaps into place
Step 5: Connect the line cord to the jack on the top of the phone.
Plug the other end of the line cord into a modular wall jack.
Make sure it snaps firmly into place.
Step 6: Check for the dial tone.
If you can’t hear a dial tone, see In Case Of Difficulty, page
To disconnect the telephone, squeeze the clip on the modular plug and pull it out of the jack.
Installation Guide & User Manual
PhoneMax ® Model TEL 030
PhoneMax ® Operation
Using The Volume Control
Turn the volume control knob clockwise to increase volume, counter–clockwise to decrease volume.
Making A Call
Step 1: Lift the handset and check the Volume Control setting.
Step 2: When you hear a dial tone, dial the number and use as a regular phone. Adjust the volume control for best understanding of the remote party.
Answering A Call
Step 1: Check the Volume Control setting, lift the handset.
Step 2: Adjust the Volume control to a comfortable setting.
Using Flash And Redial Buttons
Flash Button
The Flash Button produces a .6 second disconnect, useful when picking up an incoming call if your line is equipped with Call Waiting, or
when adding another party for three-way calling.
Redial Button
The Redial Button redials the last number dialed.
Using the PhoneMax With A Hearing Aid
The handset can be used directly with hearing aids equipped with a
telecoil (T-coil ). Move your hearing aid T-switch to the “T” position
and hold the handset close to your hearing aid. The volume can be
adjusted with the PhoneMax volume control.
PhoneMax ® Model TEL 030
Installation Guide & User Manual
The PhoneMax is capable of amplifying sounds to a very loud volume. Always
set the VOLUME CONTROL to the SOFT setting before using the phone.
Instruct all potential users in its proper operation. Do not let children play with
the PhoneMax.
In Case Of Difficulty
Can answer calls but cannot make them
The pulse/tone switch is set in the wrong position. Change it to pulse
No dial tone when you pick-up handset
There are a number of potential causes to this problem:
1. Cords on handset or phone are not plugged into jacks. Make sure connectors are plugged in securely. 2. The cord could be damaged. If so, replace the cord.
3. The wall jack could be improperly wired. Check the wall jack for proper
4. Your phone line could be out of order. Contact your local phone company.
Can make calls, but phone doesn’t ring for incoming calls.
There are a number of potential causes to this problem:
1. The handset may not be placed properly on the base. Make sure it is resting properly on the base.
2. The Ringer Volume Control may be set to OFF. Adjust the switch
to LO or HI. (The flashing ring indicator always indicates a call being
3. Too many phones or phone devices may be connected to the same line.
If so, remove other phones or devices from line.
4. Your older extension phone may cause the PhoneMax to cut off. If
so, install Williams Sound’s optional Equalizer Phone Accessory (TEL
007) in the line to the older phone. The Equalizer balances the amount
of phone line current drawn by older phones using the same line as the
Installation Guide & User Manual
PhoneMax ® Model TEL 030
Williams Sound Products are engineered and manufactured to give
many years of trouble free service. Occasionally, latent defects will
occur. If this happens, call the phone number below and request a
Return Authorization (RA) number. After getting this authorization,
return the product to us with shipping cost prepaid and advise us by
letter of the observed difficulty.
During the first five years following the date of purchase, we will
promptly repair or replace the product and return it at our expense.
After five years from the date of purchase, we will service our products
for a modest service charge. Please return the enclosed warranty card
to register your date of purchase.
This warranty does not extend to intentional or accidental physical
damage. Cords are warranted for 90 days. This warranty applies only
to products returned to Williams Sound for service.
Unauthorized modifications or repairs of the product will void the
Williams Sound
Attn: Repair Dept.
10300 Valley View Road
Eden Prairie, MN 55344 USA
1-800-843-3544 / 1-952-943-2252
PhoneMax ® Model TEL 030
Installation Guide & User Manual
PhoneMax Amplified Telephone, ­Model TEL 030
2.2” D, 8.9” H, 7.6” W (56mm D, 226mm H, 192mm W)
White with dark gray controls
Wide-band Acoustic Gain: 17 dB maximum
Max. HF Acoustic Gain:
25 dB
Audio Freq. Response: 300 Hz to 2800 Hz, ± 3 dB
Saturated Acoustic Output: 112 dB SSPL
Total Harmonic Distortion:
< 3% at 105 dB SPL output, 1000 Hz
Signal to Noise Ratio:
51 dB, NAB Weighted
Ringer Volume Control:
Hi, Lo, Off
Ringer Loudness:
80-85 dBA SPL at 1 meter (Hi position)
Ringer Pitch Control:
Adjustable, 3 positions (lo, med, hi)
High visibility red neon lamp
2-wire central office connection, modular plug
Ringer Equiv. Number (REN): FCC: REN 1.7B, Industry Canada: REN 1.3B
Five Years, Parts and Labor*
FCC, WEEE, RoHS, UL, C-UL, Industry Canada
* 90 days on cords and connectors
Installation Guide & User Manual
PhoneMax ® Model TEL 030
FCC & IC Registration Notice
Your new PhoneMax® product has been registered with the Federal Communications Commission (FCC) and Industry
Canada (IC). This product complies with standards in Part 15 and 68 of the FCC and IC CS-03 Rules. The FCC and IC
requires us to provide you with the following information:
1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
2. An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ11C)
in the packaging with each piece of approved terminal equipment.
3. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
4. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a
telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined
by the total RENs, contact the local telephone company. [For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the
REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.]
5. If this equipment (TEL 030) causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company
will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if
you believe it is necessary.
6. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
7. Should you experience trouble with this equipment, please contact Williams Sound Corp for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
8. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair
any parts of device except specified.
9. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
10. NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this (TEL 030) does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
11. This product meets the applicable Industry Canada technical specifications. / Le présent materiel est conforme aux
specifications techniques applicables d’Industrie Canada.
12. The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected
to a telephone interface. The termination on an interface may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. / L’indice
d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une
interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la
seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
13. This telephone is compatible with inductively coupled (Telecoil) hearing aids.
Interference Information: Part 15 Of FCC Rules
Some telephone equipment generates and uses radio-frequency energy and, if not installed properly, may cause interference to radio and television reception.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
PhoneMax ® Model TEL 030
Installation Guide & User Manual
NOTE: Your PhoneMax® has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe B est conforme a
la norme NMB-003 du Canada.
10300 Valley View Rd • Eden Prairie, MN 55344
800-328-6190 / 952-943-2252 • FAX: 952-943-2174
©2012 Williams Sound • All Rights Reserved
MAN 096D
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