Wolf Sub-Zero UC-24R Use & care guide

Wolf Sub-Zero UC-24R Use & care guide
UNDERCOUNTER USE & CARE GUIDE
Caring for your Sub-Zero and everything in it.
CONTENTS
Sub-Zero Undercounter Refrigeration
3
Sub-Zero Undercounter Models
4
Sub-Zero Undercounter Features
7
Sub-Zero Undercounter Use & Care
8
Troubleshooting Guide
14
Service Information
17
Sub-Zero Warranties
18
As you read this use & care guide, take particular note of the CAUTION and WARNING
symbols when they appear. This information
is important for safe and efficient use of the
Sub-Zero equipment.
signals a situation where minor injury or
product damage may occur if you do not
follow instructions.
states a hazard that may cause serious
injury or death if precautions are not
followed.
In addition, this use & care guide may contain
an IMPORTANT NOTE which highlights
information that is especially important.
SUB-ZERO® is a registered trademark of Sub-Zero, Inc.
S U B - Z E R O U N D E R C O U N T E R R E F R I G E R AT I O N
THANK YOU
Thank you for purchasing your new Sub-Zero
undercounter unit. Undercounter units
simplify life at home by bringing refrigeration
anywhere it's needed. Fresh greens in the
kitchen island. Ice, soda and snacks in the
media room. Chilled mineral water in the
master suite. Imagine how these innovative
undercounter units can serve you.
Your Sub-Zero undercounter model is
protected by a warranty that is one of the
finest in the industry. Take a moment to read
the warranty statement on pages 18–19 and
refer to it should service become necessary.
CONTACT
INFORMATION
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
This use & care guide will answer most of
your questions about the features, operation
and maintenance of your undercounter
unit. If you have questions that are not
addressed here, call Sub-Zero customer
service at 800-222-7820 or visit our website,
subzero.com.
3
SUB-ZERO UNDERCOUNTER MODELS
MODEL UC-24R
ALL REFRIGERATOR
Location of product
rating plate
Overlay or stainless
steel application
WARRANTY
Sub-Zero products
are covered by a
two, five and
twelve year residential warranty
(one and five year
warranty for
model UC-24RO).
See warranty
details at the end
of this guide.
Spill-proof cantilever
glass shelves
Spill-proof glass
floor
Two-litre bottle
door storage
(bottom shelf)
Clear utility bin
Easy-access
electronic controls
MODEL UC-24C(I)
REFRIGERATOR / FREEZER
Wine storage
shelf
Overlay or stainless
steel application
Location of product
rating plate
4
Spill-proof cantilever
glass shelf
Two-litre bottle
door storage
Easy-access
electronic controls
Freezer storage
Automatic ice
maker
Clear ice bucket
SUB-ZERO UNDERCOUNTER MODELS
MODEL UC-24BG
BEVERAGE CENTER WITH GLASS DOOR
Accent lighting /
switch
Overlay or stainless
steel design
Location of product
rating plate
Wine storage
shelves
Spill-proof cantilever
glass shelf
Matches appearance
of wine storage
model 424
Spill-proof glass
floor
Double-pane glass
door
Clear utility bin
Easy-access
electronic controls
MODEL UC-24BS
BEVERAGE CENTER WITH SOLID DOOR
Accent lighting
Overlay or stainless
steel design
Location of product
rating plate
Wine storage
shelves
Spill-proof cantilever
glass shelf
Spill-proof glass
floor
Solid door
Clear utility bin
Easy-access
electronic controls
5
S U B - Z E R O U N D E R C O U N T E R F E AT U R E S
MODEL UC-24RO
OUTDOOR ALL REFRIGERATOR
Approved for
outdoor use
WARRANTY
Sub-Zero products
are covered by a
two, five and
twelve year residential warranty
(one and five year
warranty for
model UC-24RO).
See warranty
details at the end
of this guide.
6
Classic stainless
steel design
Location of product
rating plate
Spill-proof cantilever
glass shelves
Two-litre bottle
door storage
(bottom shelf)
Spill-proof glass
floor
Clear utility bin
UL approved door
lock
Easy-access
electronic controls
S U B - Z E R O U N D E R C O U N T E R F E AT U R E S
U N D E R C O U N T E R F E AT U R E S
All undercounter units are designed to be
built in for that custom Sub-Zero look.
Models UC-24R and UC-24C(I) can be fitted
with a custom overlay or stainless steel
door front panel. A classic stainless steel
panel with handle is available as a sales
accessory for these models.
Model UC-24RO is available only in classic
stainless steel and comes complete with
door front panel and handle installed.
Models UC-24BG and UC-24BS must be
ordered as an overlay unit or a classic
stainless steel unit .
Electronic controls with digital readout LCD
display are up front and easy to access.
The cantilevered glass shelves are
adjustable, easy to clean and spill proof.
The glass floor is also spill proof.
All units except model UC-24C(I) feature a
clear utility bin for storage of smaller items.
Models UC-24BG, UC-24BS and UC-24C(I)
feature wine storage of 16 and up to 8
(750 ml) bottles, respectively. The rollerglide wine storage shelves faced with
natural cherry wood have a three-quarter
extension for easy access.
The full-view glass door and accent
lighting of model UC-24BG matches the
appearance of wine storage model 424.
Model UC-24C(I) refrigerator/freezer
features an automatic ice maker with clear
ice bucket. The ice maker provides highquality, crescent-shaped ice that won’t stick
to the side of the glass.
All units except models UC-24BG and
UC-24BS feature two-litre bottle storage in
the bottom door shelf.
A UL approved lock is standard on model
UC-24RO and available as a sales accessory
for all other models.
Sabbath mode will allow the lights to
remain off during certain religious observances.
The solid, adjustable kickplate gives a true
built-in look and conforms to American
Institute of Architects standards.
Undercounter models are designed for
mechanical system airflow at the front of
the unit.
Undercounter units are UL approved for US
and Canada.
Undercounter units offer the Sub-Zero two,
five and twelve year residential warranty—
one and five year warranty for model
UC-24RO. Warranty information can be
found on pages 18–19.
Bright lighting provides even illumination
throughout the interior.
An indicator in the LCD display will alert
you if service may be necessary.
These appliances are Star-K compliant
to meet strict religious regulations in
conjunction with specific instructions
found on www.star-k.org.
7
SUB-ZERO UNDERCOUNTER USE & CARE
ELECTRONIC CONTROLS
The electronic controls of your Sub-Zero
undercounter unit monitors and accurately
displays temperatures within one degree of
your preset temperature. It also monitors operation of the unit and lets you know if there’s a
problem.
A microprocessor accurately samples the
temperature every second in each zone to be
sure the temperatures stay within one degree
of your preset temperatures. It also monitors
the unit’s operation and will let you know if
service may be necessary.
TEMPERATURE CONTROL
To adjust the temperature in either section,
press the WARMER or COLDER key pads on
the control panel.
The temperature ranges are 34˚F (1˚C) to 45˚F
(7˚C) in the refrigerator section, and -5˚F (-21˚C)
to +5˚F (-15˚C) in the freezer section. It is
normal for temperatures to fluctuate slightly,
depending on external influences such as an
open door, the degree of humidity and room
temperature.
LCD DISPLAY
Electronic control functions, such as digital
temperatures and service indicators, are
shown in the LCD display, located on the
control panel. If you are using your unit
frequently, the numbers may fluctuate.
The temperature readout in the LCD display
will be visible through the glass door of model
UC-24BG.
UNIT ON / OFF
The UNIT ON/OFF key pad on the control
panel will shut off all electrical power to the
undercounter unit for cleaning or service.
8
SABBATH MODE (STAR-K)
All undercounter units feature the Sabbath
mode. This is for certain religious observances
where the lights need to be turned off.
Sabbath mode will not disable the ice maker.
To initiate Sabbath mode, while the unit is on,
press the UNIT ON/OFF key pad so that OFF
is visible in the LCD display. The unit will be
off.
Then press and hold the UNIT ON/OFF key
pad for 10 seconds. This will turn the unit back
on and will disable the lights. To return the
unit to normal lighting, press and release the
UNIT ON/OFF key pad.
If you have questions about Star-K compliance,
visit www.star-k.org.
VISUAL SERVICE DISPLAY
The microprocessor monitors temperatures
inside the unit. If there is a temperature
problem, you'll be alerted by a flashing
SERVICE indicator. The same SERVICE
indicator will also flash if the condenser needs
cleaning. Before calling for service, please
check and see if your condenser area needs
cleaning. Refer to condenser cleaning on
page 13.
SUB-ZERO UNDERCOUNTER USE & CARE
R E F R I G E R AT O R S T O R A G E
ADJUSTABLE GLASS SHELVES
UTILITY BIN
To remove or adjust shelves, first tilt the shelf
up at the front, then lift it up and out of the
tracks on the rear wall of the unit. Refer to the
illustration below.
The clear utility bin slides in and out so that
you can access small containers and food
items easily.
If the door is limited to a 90° opening, you'll
need to clear the door shelves in order to
remove a shelf. Lift and pivot the end of the
shelf nearest the door upward, and remove.
To remove the bin, simply pull the bin straight
out. Replace the bin using the reverse process.
To replace a shelf, insert it in the tracks at the
rear of the refrigerator with the front of the
shelf raised slightly. As you push the shelf in,
lower the front of the shelf until it locks into
position.
IMPORTANT NOTE: Always be careful in
handling glass shelves to prevent breaking or
scratching the interior.
Adjustable glass shelf removal
9
SUB-ZERO UNDERCOUNTER USE & CARE
DESIGN GUIDE
Details on how
to replace the
cherry wood facing
on the wine
storage shelves
can be found in
the Sub-Zero
design guide.
Check our website
at subzero.com or
call Sub-Zero at
800-222-7820.
WINE STORAGE
FREEZER STORAGE
MODELS UC-24BG, UC-24BS, UC-24C(I)
MODEL UC-24CI
Undercounter models UC-24BG, UC-24BS and
UC-24C(I) feature shelves for wine storage. The
roller-assembly shelves with a full threequarter extension for allow easy access to
stored 750 ml bottles.
Model UC-24CI refrigerator/freezer features an
automatic ice maker with clear ice bucket.
The wine storage shelves have a solid natural
cherry wood facing that can be replaced with
other wood to match your cabinetry. Details on
how to replace the cherry wood facing on the
shelves can be found in the Sub-Zero design
guide. Check our website at subzero.com or
call Sub-Zero at 800-222-7820.
IMPORTANT NOTE: If you choose to stain or
seal the shelves’ natural cherry wood facing,
be aware that some of these substances are
hazardous and will damage stored wine.
WINE STORAGE SHELF REMOVAL
To remove a wine storage shelf, pull the shelf
out to its full extension, gently and evenly lift
up on both sides of the front of the shelf and
remove. Refer to the illustration below.
Reverse the procedure to reinstall the shelf.
Be sure to unload all bottles from the
wine storage shelf before removing it.
The ice bucket is removed by pulling it straight
out. Reinstall using the reverse process.
ICE MAKER OPERATION
The ice maker in the model UC-24CI freezer is
fully automatic and has been tested at the
factory.
The level of ice in the ice container is
controlled by an ice level arm. When the
container is filled with ice, the ice level arm
senses the level and shuts down the ice maker.
As ice is used, the level drops and the ice level
arm signals the ice maker to restore ice
production.
To shut off the ice maker, lift the ice level arm
up or to the off position.
ICE PRODUCTION
The ice maker is designed to produce enough
ice for normal family use. The timing of icemaking cycles will vary depending on load
conditions, door openings and room temperature. On average, you can expect a cycle of ice
(eight cubes per cycle) every two hours until
the container is full.
The ice maker operates on water pressure of
20 to 100 psi. In some cases, a reverse
osmosis water filter system may not be able to
maintain the minimum pressure.
IMPORTANT NOTE: If ice is not used regularly
it tends to fuse together. To avoid this, empty
and replace the ice in the container as needed.
10
SUB-ZERO UNDERCOUNTER USE & CARE
A U T O M AT I C D E F R O S T
SOUNDS
Your Sub-Zero unit is equipped with an automatic defrost system. The refrigerator section
will defrost during each off cycle of the refrigerator compressor. The freezer section for
model UC-24C(I) is controlled by an energysaving adaptive defrost system, which defrosts
as needed.
You may hear some noises in the normal operation of the unit. Surrounding acoustics like
walls, floors and cabinets may affect the sound
of your unit. Some noises may be enhanced
when the door is open.
DOOR CLOSING
The door of your undercounter unit has a
spring-loaded closure mechanism. As the door
is closed, the door closer engages to help
close and seal the door.
While the compressor is in operation, you may
hear a slight hum. During the start-up and
shutdown of the compressor, you may feel
vibration for a few seconds.
During the ice maker cycle (model UC-24CI),
you may hear the sound of ice dropping into
the container or the solenoid valve operating
while refilling the ice maker with water.
VA C AT I O N T I M E
For extended vacations, shut off power to the
unit. Empty the unit and block the doors open
slightly to let fresh air in and keep the interior
dry and fresh smelling.
For short vacations, remove all perishable
items. Shut off the ice maker and empty the
ice bucket. Do not change the control settings.
If your religious observances require turning
off the lights, refer to Sabbath mode, page 8.
11
SUB-ZERO UNDERCOUNTER USE & CARE
CLEANING
SIGNATURE
POLISH
Signature polish
is available from
Signature Limited
Laboratory,
P. O. Box 13436,
Dayton, Ohio
45413, or call
877-376-5474.
STAINLESS STEEL EXTERIOR
GLASS DOOR CLEANING
To clean the classic stainless steel exterior,
use a soft, nonabrasive stainless steel cleaner
like Signature polish and apply with a soft
100% lint-free cloth. To bring out the natural
luster, lightly wipe the surface with a waterdampened microfiber cloth followed by a dry
polishing chamois. All work should follow the
grain direction of the finish. Better results are
obtained by keeping the cloth in continuous
contact with the stainless steel.
The glass door panel of model UC-24BG can
be cleaned using any standard glass cleaner
available on the market today.
Under no circumstances should you use
a metallic or highly abrasive cleaner or
cloth, as this will scratch the classic
stainless steel finish.
INTERIOR CLEANING
To clean interior surfaces and removable parts,
wash with a mild solution of soap and lukewarm water with a little baking soda. Do not
use vinegar. Rinse and dry thoroughly. Avoid
getting water on lights, control panel and LCD
display.
IMPORTANT NOTE: Do not use abrasive
cleaners or cloths on any of the interior or
exterior surfaces, including the glass door
panel.
Before cleaning the unit, shut the electricity off at the control panel.
Do not submerge or pour hot water over
cold glass shelves.
12
SUB-ZERO UNDERCOUNTER USE & CARE
CLEANING
L I G H T I N G I N F O R M AT I O N
CONDENSER CLEANING
Model UC-24BG has rope-style lighting
mounted to the top interior of the cabinet that
cascades down the sides of the unit.
Clean the condenser area every three to six
months. The cleaning schedule will depend on
the amount of dust and lint that accumulates
in this area.
The condenser is located behind the kickplate.
Remove the kickplate to expose the condenser
area. Refer to the illustration below. Use a soft
bristle brush and vacuum hose to remove dust
and lint from the condenser area. To avoid
bending the condenser fins, be sure to vacuum
in the direction of the fins (up and down).
All undercounter models have a recessed light
bulb in the ceiling of the unit. To change the
bulb, remove the 25-watt bulb by unscrewing it
from the socket. Install a new 25-watt bulb.
Refer to the illustration below.
Shut off power to the unit before replacing the light bulb. Wear protective gloves
when handling bulbs.
Before cleaning the condenser, shut the
electricity off at the control panel. When
you clean the condenser, wear gloves to
avoid injury from the sharp condenser fins.
Failure to clean the condenser could
result in temperature loss or mechanical
failure or damage.
Recessed
Light Bulb
Kickplate
Condenser location
Light bulb location
13
TROUBLESHOOTING GUIDE
TROUBLESHOOTING
CONTACT
INFORMATION
If your undercounter unit is not operating
properly, use the following troubleshooting
guide before calling your Sub-Zero authorized
service center. This guide will save you time
and trouble and may help you avoid the
expense of a service call.
Website:
subzero.com
Is the control set properly?
Is the temperature set properly?
Is the condenser area clean?
Is the air inlet blocked?
SERVICE is flashing in the LCD display.
Sub-Zero
Customer Service:
800-222-7820
Undercounter unit is warmer than usual.
This may indicate that the condenser needs
cleaning. Follow the condenser cleaning
procedure outlined on page 13.
This happens when the unit runs too long.
A temperature sensor may be faulty. If this
occurs, turn the unit off with the UNIT
ON/OFF key pad and then restart by
pressing the key pad again. If SERVICE is
still flashing, call Sub-Zero customer service
at 800-222-7820.
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
Has a large amount of food been added
recently?
Undercounter unit runs for long periods of
time.
Is the condenser area clean?
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
Undercounter unit is not operating.
Is there electrical power to the unit?
Is the home circuit breaker or fuse off?
Is the condenser area clean?
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
If the unit is still not running, it may be in
defrost mode.
Wait 30 minutes and try to restart again.
Has a large amount of food been added
recently?
On hot days and in warm room temperatures, the motor runs longer.
There may be normal operation noises
related to refrigerant circulation, fan operation, ice maker operation, defrost cycle or
compressor operation.
Undercounter unit is frosted up.
Has the door been left open for an
extended period? Be sure that food is not
obstructing proper door closing.
Is the door closing and sealing properly?
Contact your dealer if the door is not
adjusted properly.
You hear unusual noises.
These noises may be normal operating
sounds related to refrigerant circulation, fan
operation, ice maker operation, defrost
cycle or compressor operation. Noises may
be more noticeable when the door is open.
14
TROUBLESHOOTING GUIDE
TROUBLESHOOTING
You hear occasional buzzing.
Is the water supply connected to ice maker
and turned on (model UC-24CI)?
Light bulb needs to be replaced.
See lighting information, page 13.
You need product information.
Condensation forms inside the unit.
This is normal during periods of higher
humidity (summer) and with frequent door
openings.
Call Sub-Zero customer service at
800-222-7820 or visit our website,
subzero.com, for planning, installation
and product information.
Is the door closing and sealing properly?
You need service.
Condensation forms outside the unit.
During periods of high humidity, some
condensation may appear on outside
surfaces. The condensation will disappear
when the humidity drops. Be sure that the
door is closing and sealing properly. If
condensation persists, contact your
Sub-Zero authorized service center.
Outside of the freezer section heats up.
Clean the condenser area.
If service is necessary, maintain the quality
built into your Sub-Zero unit by calling a
Sub-Zero authorized service center.
To obtain the name and number of a
Sub-Zero authorized service center, check
the contact & support section of our
website, subzero.com or call Sub-Zero
customer service at 800-222-7820.
When calling for service, you will need the
model and serial number of your unit. Both
numbers are listed on the product rating
plate located inside the cabinet, in the
upper left area of the unit.
There is no ice (model UC-24CI).
Is the ice container in position and the ice
maker turned on?
Is the water supply connected?
There is an odor inside the unit.
Clean the unit thoroughly and make sure all
food is covered tightly.
15
TROUBLESHOOTING GUIDE
F R E Q U E N T LY A S K E D Q U E S T I O N S
CONTACT
INFORMATION
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
TEMPERATURE
ICE PRODUCTION (MODEL UC-24CI)
IMPORTANT NOTE: Unless the unit is being
serviced, make sure the power for your unit is
on. If the unit is not on, OFF will be visible in
the LCD display.
IMPORTANT NOTE: Make sure that the ice
level arm is not in the up or off position.
Q: How do I adjust the temperatures?
IMPORTANT NOTE: Dispose of the first bucket
of ice produced by your new unit to ensure
that pipe residue or other particles associated
with new water lines are not consumed.
A: To adjust temperatures, refer to temperature control, page 8.
Q: My ice maker isn’t producing very much ice.
Q: What are the suggested temperature
settings?
A: The recommended settings are 38˚F (3˚C)
for the refrigerator section and 0˚F (-18˚C)
for the freezer section.
Q: Condensation is forming on the inside and
outside of my unit.
A: In climates with higher humidity, condensation will form and is considered normal.
Leaving the door open for a long period of
time may also contribute to condensation
forming on the inside your unit.
A: On average, you can expect a cycle of ice
(eight cubes per cycle) every two hours.
Q: My ice is freezing together and clumping.
A: If ice is not used regularly it tends to fuse
together. You may need to discard the ice
and allow ice to be replenished.
Q: My ice tastes funny and is discolored.
A: Model UC-24CI does not have an integrated
water filtration system. Contact a local
plumber to discuss water filtration options.
DOOR OPERATION
Q: My unit isn’t cooling properly.
Q: Why is my door hard to open?
A: Clean the condenser area as outlined on
page 13.
A: Your unit was designed for an airtight seal.
A vacuum seal can form after the door is
closed. Wait several seconds for pressure to
equalize before reopening the door.
NOISE
Q: Why do I hear my unit running constantly?
A: It is normal to hear the operation of the fan
and motor. Sounds will be accentuated
based on the placement of the unit and
overall room design.
16
Q: The door on my unit is opening too fast and
hitting the wall or surrounding cabinets.
A: The unit may not be leveled properly.
S E RV I C E I N F O R M AT I O N
S E RV I C E I N F O R M AT I O N
This use & care guide gives you the tools
necessary to preserve food at optimum quality
in your undercounter unit. Keep the door
closed as much as possible whenever the unit
is operating.
If you do need service, be sure to have the
model and serial numbers when you call.
You’ll find these numbers listed on the product
rating plate located inside the cabinet, in the
upper left area of the unit. For warranty
purposes, you will also need the date of
installation and the name of your Sub-Zero
dealer. Record this information below for
future reference.
Model Number
Serial Number
PRODUCT REGISTRATION
Register your new Sub-Zero today so that we
may ensure your satisfaction. You may register
by one of the following options:
1) Mail in the completed Sub-Zero product
registration card.
2) Register online at subzero.com.
3) Register by phone by calling Sub-Zero
customer service at 800-222-7820.
The model and serial numbers of your unit
are printed on the enclosed Sub-Zero product
registration card. If you provide us with your email address, we will send you exciting new
product updates and recipes as they become
available, along with information on special
events.
Installation Date
Sub-Zero Authorized Service Center and Phone
Sub-Zero Dealer and Phone
BEFORE CALLING FOR SERVICE
Before calling a Sub-Zero authorized service
center, refer to the troubleshooting guide on
pages 14–17. Check the household fuse or
circuit breaker to see if it has been blown or
tripped and that the electrical connection to
the appliance has not been disconnected.
A power outage may also have caused a
disruption in service.
The information and images in this guide are
the copyright property of Sub-Zero, Inc. Neither
this guide nor any information or images
contained herein may be copied or used in
whole or in part without the express written
permission of Sub-Zero, Inc.
©Sub-Zero, Inc. all rights reserved.
17
Sub-Zero Products Limited Warranty
RESIDENTIAL USE ONLY
FULL FIVE YEAR SEALED SYSTEM WARRANTY
LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM
FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed
system consists of the compressor, condenser, evaporator, drier and all connecting tubing.
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair
or replace any part of the product, that proves to be defective in materials or workmanship.
LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty covers all parts
that prove to be defective in materials or workmanship in the sealed system (parts only). The sealed system
consists of the compressor, condenser, evaporator, drier and all connecting tubing.
TERMS APPLICABLE TO EACH WARRANTY
All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero authorized service
center, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business
hours. This warranty applies only to products installed for normal residential use. Details regarding a non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the District of
Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect
caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not
limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO WILL
PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OF
LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS,
IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights, which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you, contact
your Sub-Zero dealer, distributor or Sub-Zero customer service, P. O. Box 44130, Madison, WI 53744; check the
contact & support section of our website, subzero.com or call 800-222-7820.
*Stainless steel (classic, platinum and carbon) doors, panels, product frames and stainless interior surfaces are
covered by a limited 60-day parts and labor warranty for cosmetic defects.
*Replacement water filter and air purification cartridges are not covered by the product warranty.
18
Sub-Zero Outdoor Products Limited Warranty
RESIDENTIAL USE ONLY
FULL FIVE YEAR SEALED SYSTEM WARRANTY
FULL ONE YEAR WARRANTY ON TOTAL PRODUCT*
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed
system consists of the compressor, condenser, evaporator, drier and all connecting tubing.
FULL ONE YEAR WARRANTY*
For one year from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any part of the product which proves to be defective in materials or workmanship.
TERMS APPLICABLE TO EACH WARRANTY
All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero authorized service
center, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business
hours. This warranty applies only to products installed for normal residential use. Details regarding a non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the District of
Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect
caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not
limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO WILL
PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OF
LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
ARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS,
IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights, which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you, contact
your Sub-Zero dealer, distributor or Sub-Zero customer service, P. O. Box 44130, Madison, WI 53744; check the
contact & support section of our website, subzero.com or call 800-222-7820.
*Stainless steel (classic, platinum and carbon) doors, panels, product frames and stainless interior surfaces are
covered by a limited 60-day parts and labor warranty for cosmetic defects.
19
SUB-ZERO, INC.
P. O. BOX 44130
MADISON, WI 53744
7011535
12 / 2008
SUBZERO.COM
800.222.7820
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