SMART Technologies Response 2013 Administrator's Guide

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SMART Technologies Response 2013 Administrator's Guide | Manualzz

Education Software

Installer 2013

Windows® operating systems

System administrator’s guide

This guide is available in HTML .

Scan the following QR code to read the HTML version of this guide on your smart phone or other mobile device.

Trademark notice

SMART Notebook, SMART Ink, SMART Response, Senteo, SMART Board, SMART Document Camera, SMART Vantage, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Internet Explorer, ActiveX DirectX and Visual Studio are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Adobe, Flash and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. InstallShield, is a registered trademark or trademark of Flexera Software, Inc.

and/or InstallShield Co. Inc. in the United States of America and/or other countries. All other third-party product and company names may be trademarks of their respective owners.

Copyright notice

© 2013 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

This product and/or use thereof covered by one or more of the following U.S. patents.

www.smarttech.com/patents

03/2013 smarttech.com/kb/170416

Contents

Chapter 1: Getting started

Computer requirements

Installation packages and supporting files

Chapter 2: Customizing installation packages

Using SMART Install Manager

Using third-party tools

Chapter 3: Deploying the software

Using the command line interface

Using third-party imaging or remote management software

Activating the software after installation

Renewing keys

Chapter 4: Updating the software

Using a Windows Installer update installation package (MSI file)

Using a Windows Installer patch (MSP file)

Chapter 5: Removing the software

Using the user interface

Using the command line interface

Appendix A: Windows Installer properties and parameters

Properties

Parameters

Examples

Appendix B: Language files and codes

Installation language files and codes

Language packs

Appendix C: Installing and maintaining Gallery content

Installing Gallery content

Modifying Gallery content

Changing Gallery content locations

Appendix D: Removing previous versions of SMART Board software

Removing SMART Board software 9.x

Removing SMART Board software 8.x

Removing SMART Board software 7.x

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C O N T E N T S

Cleaning the registry

Index

85

87

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Chapter 1:

Chapter 1

Getting started

Computer requirements

Installation packages and supporting files

Installation packages

Language files

This guide explains how to customize and deploy the following software: l

SMART Notebook™ collaborative learning software 11.1

l

SMART Notebook Math Tools software l

3D Tools for SMART Notebook software l

SMART Product Drivers 11.1

l

SMART Ink™ 1.1

l

SMART Response™ 2013 assessment software l

SMART Common Files

N O T E

For information on customizing and deploying previous versions of this software, see the appropriate system administrator’s guides at smarttech.com/support .

This guide is intended for IT administrators and others experienced with customizing, deploying and administering Windows® software in a networked environment. To use this guide, you must l

Know IT terminology such as “registry” and “domain controller” l

Know how to complete basic administrative tasks in Windows operating systems such as modifying the registry l

Have administrative privileges and access to servers l

Have access to the DVD or to the Internet

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C H A P T E R 1

Getting started

I M P O R T A N T

You must run the commands documented in this guide in an Administrator Command Prompt window. To open an Administrator Command Prompt window, right-click the Command Prompt icon, and then select Run as Administrator.

Computer requirements

N O T E

Operating systems and other third-party software released after this SMART software might not be supported.

Before you install the software, ensure your teachers’ computers meet the minimum requirements: l

Pentium® 4 processor or better l

2 GB of RAM l

Free hard disk space:

Software

SMART Notebook software

Gallery Essentials

Lesson Activity Toolkit

SMART Product Drivers

SMART Ink

SMART Response software

SMART Common Files

Recommended total free hard disk space

Space required

277 MB

549 MB

111 MB

110 MB

46 MB

89 MB

111 MB

2.5 GB l

Windows XP SP3, Windows 7 SP1 or Windows 8 operating system l

Microsoft® .NET Framework 4 Client Profile for SMART Notebook software and SMART Ink l

Microsoft Visual Studio® 2010 Tools for Office for SMART Ink l

Adobe® Flash® Player 11.6 ActiveX® control for SMART Notebook software l

Adobe Flash Player 11.6 Firefox® plug-in for SMART Notebook software and

SMART Response software

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C H A P T E R 1

Getting started l

Adobe Reader® 8.0 or later l

DirectX® technology 9 or later for SMART Notebook software and SMART Video Player l

DirectX 9 compatible graphics hardware for 3D Tools for SMART Notebook software l

Internet Explorer® Internet browser 8 or later

N O T E

If you’re deploying SMART software to Windows XP computers, you must first install Windows

Installer 4.5 on these computers. You can download Windows Installer 4.5 from support.microsoft.com/kb/942288 .

Installation packages and supporting files

Before you can customize or deploy SMART software, you must locate the installation packages and supporting files.

Installation packages

Before deploying the Education Software Installer installation package, you must deploy the following third-party installation packages:

If you want to install this software:

SMART Notebook software

SMART Product Drivers

(including SMART Ink)

SMART Response software

Deploy these installation packages: l l l

Microsoft .NET Framework 4 Client Profile files

(dotNetFx40_Client_x86_x64.exe)

Adobe Flash Player ActiveX control

(install_flash_player_11_active_x.msi)

Adobe Flash Player plug-in

(install_flash_player_11_plugin.msi) l l

Microsoft .NET Framework 4 Client Profile files

(dotNetFx40_Client_x86_x64.exe)

Microsoft Visual Studio Tools for Office

(vstor40_x86.exe for 32-bit computers or

vstor40_x64.exe for 64-bit computers running

32-bit or 64-bit versions of Microsoft Office) l

Adobe Flash Player plug-in

(install_flash_player_11_plugin.msi)

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C H A P T E R 1

Getting started

N O T E

You can run the dotNetFx40_Client_x86_x64.exe file to install all required Microsoft .NET

Framework prerequisites and the Microsoft .NET Framework 4 Client Profile files. However,

SMART recommends that you download the latest version of the Microsoft .NET Framework files from the Microsoft website. For information on deploying the Microsoft .NET Framework, refer to the .NET Framework deployment guide for administrators on the MSDN website

( msdn.microsoft.com/en-us/library/ee390831.aspx

).

The third-party installation packages are located on the DVD in

[DVD drive]:\Administrators\Windows\Education Software Install\Support.

The Education Software Installer installation package (SMART Education Software 2013.msi) is located on the DVD in [DVD drive]:\Administrators\Windows\Education Software Install.

Alternatively, you can download the installation packages in a .zip file from smarttech.com/administratordownloads . The installation packages are located in the Support folder of the .zip file.

I M P O R T A N T

SMART recommends that you deploy SMART software using the

SMART Education Software 2013.msi installation package. However, if you choose to deploy the software using individual installation packages, you need to do the following: l

Deploy the SMART Common Files.msi file first.

l

If you use a custom value for the INSTALLDIR property, ensure this value is identical across all the installation packages.

Save the installation packages in a location on your network that’s accessible to all computers on which you plan to install the software.

Language files

If you plan to deploy the installation packages in a language other than English (U.S.), ensure the

corresponding MST file for the language is in the same folder as the MSI file (see Installation

language files and codes on page 61).

Similarly, if you want users to be able to view and use the software in a language other than English,

you must download and install the appropriate language pack (see Language packs on page 62).

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C H A P T E R 1

Getting started

These language packs are located on the DVD under

[DVD drive]:\Administrators\Windows\Education Software Install\Support\Languages or in the downloaded .zip file under Support\Languages.

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Chapter 2:

Chapter 2

Customizing installation packages

Using SMART Install Manager

Installing SMART Install Manager

Using SMART Install Manager

Opening an installation package

Saving your changes

Publishing your changes as an MST file

Customizing the installation package

Using third-party tools

You can customize installation packages using SMART Install Manager.

OR

You can customize installation packages using third-party tools and Windows Installer properties.

Using SMART Install Manager

SMART Install Manager enables you to customize SMART software installation packages (also known as MSI files) by publishing MST files. You can then deploy the MSI and MST files to computers using third-party imaging or remote management software.

Installing SMART Install Manager

Install SMART Install Manager from the DVD.

OR

Download and install SMART Install Manager from the SMART Support website.

To install SMART Install Manager from the DVD

1. Insert the DVD in your computer’s DVD drive.

A dialog box appears.

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C H A P T E R 2

Customizing installation packages

N O T E

If the dialog box doesn’t appear, browse to and open [DVD drive]\CDBrowser.exe in

Windows Explorer.

2. Click Administrator Preparation and Tools, and then click Install SMART Install Manager.

The SMART Install Manager installation wizard appears.

3. Follow the on-screen instructions.

To install SMART Install Manager from the website

1. Go to smarttech.com/administratordownloads .

2. Scroll to SMART Notebook collaborative learning software, click Choose a version, and then select SMART Notebook software > 11.1 for Windows.

3. Click Download SMART Install Manager, and then click Download.

4. Save the Install Manager.exe file to your computer.

5. Double-click the Install Manager.exe file.

The SMART Install Manager installation wizard appears.

6. Follow the on-screen instructions.

Using SMART Install Manager

After you install SMART Install Manager, shortcuts to the software appear on the desktop and in the

Start menu (Windows XP and Windows 7 operating systems) or the Apps screen (Windows 8 operating system).

With SMART Install Manager, you can do the following: l

Open and customize an installation package.

l

Save your changes to the installation package as an XML file.

l

Publish your changes to the installation packages as an MST file.

Opening an installation package

To customize an installation package, drag its MSI file into the SMART Install Manager window.

Alternatively, you can search for installation packages on your computer by clicking , or on CDs or

DVDs by clicking .

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C H A P T E R 2

Customizing installation packages

N O T E

All installation packages you’ve previously opened in SMART Install Manager appear in the

Unmodified Packages tab.

After you open an installation package, a set of pages for that installation package appears in

SMART Install Manager. Customize the installation package using the controls on these pages.

Saving your changes

After you customize an installation package, save your changes as an XML file by selecting File >

Save As. When you next start SMART Install Manager, load the XML file by selecting File > Open, or by opening the MSI file and then selecting File > Import.

Publishing your changes as an MST file

The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MST file. To do this, select File > Publish, and then use the dialog box to define a location for and create the MST file.

T I P

If you use an older MST file created with an earlier version of the MSI file, it might not work properly.

Use the current MSI file to create your MST file. Publish the MST file in the same location as the

MSI file.

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C H A P T E R 2

Customizing installation packages

Customizing the installation package

To customize the installation package, open the SMART Education Software 2013.msi file in

SMART Install Manager (see Opening an installation package on page 8), and then set the controls

on each page.

Control

General Options: Product Selection

Activate software during installation

SMART Product Drivers

Procedure

Select to activate the software automatically during installation rather than manually after installation.

Select to install

SMART Product Drivers.

Notes

You must include the product key properties for the software you’re installing for this property to work.

For mass activation

information, see Activating the

software after installation on page 23.

Installing

SMART Product Drivers also installs SMART Ink.

SMART Notebook software Select to install SMART Notebook software.

Product key Type your 22- or 25-character product key for SMART Notebook software.

As of version 11.1, you don’t need to activate

SMART Notebook software.

SMART provides you with the right to use this software when you purchase a SMART interactive product.

If you want to use

SMART Notebook software with a device that isn’t a

SMART interactive product, you must purchase a product key.

You can type the product key with or without hyphens.

When you type a volume product key, the software activates when you deploy it to your network computers.

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C H A P T E R 2

Customizing installation packages

Control

SMART Response software

Product key

SMART Notebook Math

Tools

Product key

SMART Notebook 3D

Tools

Product key

Procedure Notes

Select to install SMART Response software.

If you choose to install

SMART Response software, you must also install

SMART Notebook software.

When you select this check box, SMART Install Manager automatically selects

SMART Notebook.

If you’re installing

SMART Response software and students use

SMART Notebook SE (Student

Edition) software or

SMART Response VE Internetenabled devices to answer questions, type your 22- or 25character product key for

SMART Response software.

Select to install SMART Notebook

Math Tools software.

You can type the product key with or without hyphens.

When you type a volume product key, the software activates when you deploy it to your network computers.

Type your 22- or 25-character product key for SMART Notebook

Math Tools software.

Select to install 3D Tools for

SMART Notebook software.

If you choose to install

SMART Notebook Math Tools software, you must also install

SMART Notebook software.

You can type the product key with or without hyphens.

When you type a volume product key, the software activates when you deploy it to your network computers.

If you choose to install 3D Tools for SMART Notebook software, you must also install

SMART Notebook software.

Type your 22- or 25-character product key for 3D Tools for

SMART Notebook software.

You can type the product key with or without hyphens.

When you type a volume product key, the software activates when you deploy it to your network computers.

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C H A P T E R 2

Customizing installation packages

Control Procedure Notes

General Options: Installation Options

Installation directory Type the path to your preferred folder for the software.

If you specify a folder, include a back slash (\) at the end of the path.

If you don’t specify a folder,

Windows Installer installs the software in [Program files]

\SMART Technologies\

Education Software where

[Program files] is C:\Program

Files for 32-bit versions of

Windows operating systems or

C:\Program Files (x86) for 64bit versions of Windows operating systems.

Ensure the folder path is valid.

SMART Install Manager doesn’t verify the folder path.

Install Start menu and desktop shortcuts

Select to create shortcuts in the

Start menu and on the desktop.

General Options: Language Selection

Select the language packs you want to install

Select the language packs you want to install.

Don’t select more than 20 language packs (see smarttech.com/kb/170081 ).

Some SMART software doesn’t support all listed languages.

General Options: SMART Product Update

Install SMART Product

Update in Full mode

Select to install

SMART Product Update (SPU) in

Full mode.

Install SMART Product

Update in Dashboard mode

Select to install SPU in Dashboard mode.

In Dashboard mode, users can view only the installed versions of SMART software and their product keys.

Do not install SMART

Product Update

Select to not install SPU.

In Full mode, users can view the installed versions of

SMART software as well as their product keys, and download and install updates.

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C H A P T E R 2

Customizing installation packages

Control

Check for updates

Procedure

Type the number of days (1 to 60) between SPU checks.

Notes

This option is available only if you install SPU in Full mode.

By default, SPU checks for product updates every 30 days.

This option is available only if you install SPU in Full mode.

Notify users about SMART product updates

Select to notify users of available

SMART product updates through the Windows notification area.

General Options: Customer Experience

Enable the Customer

Experience Program on all devices

Select to automatically enable the

Customer Experience Program for all users.

Disable the Customer

Experience Program on all devices

Select to automatically disable the

Customer Experience Program for all users.

SMART Notebook: Gallery Content

See Installing and maintaining Gallery content on page 65.

SMART Notebook: Team Content

Team Content path Type the path to the

Team Content folder, which is a location on your school’s network where users can store shared content.

SMART Notebook: My Content

My Content path Type the path to the My Content folder, which is a location on the user’s computer where he or she can store individual content.

SMART Notebook: Optional Settings

Install print capture driver Select to include the Print Capture

Driver in the installation.

For information on creating a

Team Content folder, see

Creating or connecting to Team

Content folders on page 78.

You can include environment variables in the path.

The Print Capture Driver is a printer driver that enables users to export content from other programs to SMART Notebook software by using the

SMART Notebook Document

Writer.

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C H A P T E R 2

Customizing installation packages

Control Procedure Notes

Register

SMART Document Camera drivers

Enable hardware acceleration

Copy the

SMART Notebook tutorial file

Select to enable the registration of

SMART Document Camera™ drivers.

Select to enable hardware acceleration.

Disable the registration of

SMART Document Camera drivers if they conflict with the third-party drivers on the computer.

If you choose to install 3D Tools for SMART Notebook software,

SMART Install Manager selects this check box automatically.

You’re unable to clear it.

Through hardware acceleration,

SMART Notebook software completes some tasks using your computer’s graphics processing unit (GPU) rather than its central processing unit

(CPU). Hardware acceleration improves the performance of

SMART Notebook software on most computers. However, hardware acceleration can cause issues on some computers, such as content not displaying correctly and

SMART Notebook software not responding. If users are encountering these issues, you can disable hardware acceleration.

Select to copy the

SMART Notebook software tutorial file to the user’s Documents folder.

The SMART Notebook software tutorial file opens when a user first starts the software. It demonstrates how to use the software and what’s new in the current version of the software.

If there is limited space on users’ computers, you can choose to not copy the tutorial file to their Documents folders.

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C H A P T E R 2

Customizing installation packages

Control Procedure

SMART Response: Activation Options

Registry file If you’re installing

SMART Response software in standard, LE, PE, XE or mixed modes, type the path to the activation registry file.

SMART Response: Setup Tool

SMART Response LE Select to enable students to answer questions with

SMART Response LE clickers.

Notes

Contact SMART Support for details.

SMART Response PE Select to enable students to answer questions with

SMART Response PE clickers.

SMART Response XE Select to enable students to answer questions with

SMART Response XE clickers.

SMART Response/Senteo Select to enable students to answer questions with

SMART Response or Senteo™ clickers.

SMART Response VE Select to enable students to answer questions with

SMART Response VE Internetenabled devices.

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C H A P T E R 2

Customizing installation packages

Control

SMART Notebook SE

Procedure

Select to enable students to answer questions with

SMART Notebook SE software in

SMART Response CE mode.

Notes

Multiple SMART Response devices in the same class

Select to enable students to answer questions with Senteo,

SMART Response,

SMART Response LE,

SMART Response PE or

SMART Response XE clickers, or

SMART Notebook SE software.

Select Include

SMART Response VE to also enable students to answer questions with SMART Response

VE Internet-enabled devices.

SMART Response: Optional Settings

Start Desktop Menu at log in for all users

Select to start SMART Response software when the user logs on.

Install the education standards database

File port

Select to install the

SMART Response education standards database.

Type the port number for the file data channel.

OR

Type * to use a random port number for the file data channel.

Secure Base port Type the port number for the encrypted data channel.

OR

Type * to use a random port number for the encrypted data channel.

This control is applicable only if students answer questions with

SMART Notebook SE software.

The default port is 23458.

This control is applicable only if students answer questions with

SMART Notebook SE software.

The default port is 23457.

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C H A P T E R 2

Customizing installation packages

Control Procedure Notes

Certificate file Type the path to the certificate file for SSL digital certificate encryption.

OR

Click Browse and then browse to and select the certificate file.

SMART Response: SMART Response VE Server

Local server website Type the URL of the

SMART Response VE Server (for example,

http://response.example.com).

SMART Product Drivers: Optional Settings

Enable Tablet PC Support Select to use Tablet PC functionality with your SMART interactive display without having to connect a Tablet PC.

This control is applicable only if students answer questions with

SMART Notebook SE software.

This property is applicable for the Windows 7 operating systems. It has no effect on other operating systems.

Start SMART Board Tools at logon

Select to start SMART Board

Tools when the user logs on.

Start SMART Ink at logon Select to start SMART Ink when the user logs on.

Make SMART Ink Viewer the default PDF viewer

Start SMART Vantage services at logon

Select to make SMART Ink Viewer to the default PDF viewer.

Select to enable

SMART Vantage™ and SNMP

Agent services.

Enable these services if your school or district is using

SMART Vantage software.

Using third-party tools

You can customize SMART software installation packages by creating MST files using a third-party

tool, such as Orca database editor, and the Windows Installer properties (see Windows Installer

properties and parameters on page 45).

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Chapter 3:

Chapter 3

Deploying the software

Using the command line interface

Installing prerequisite third-party software

Installing SMART software

Using third-party imaging or remote management software

Activating the software after installation

Renewing keys

Renewing keys in unattended mode

Renewing keys in user interface mode

Enabling and disabling automatic renewal of keys

You can deploy installation packages using the command line interface.

OR

You can deploy installation packages using third-party imaging or remote management software.

I M P O R T A N T l

Close any Firefox browser windows before installing the Adobe Flash Player plug-in.

l

Regardless of how you deploy the software, you must choose to install at least one of the software products. Otherwise, the SMART Education Software 2013.msi file does not install any of the software products.

l

If you are deploying SMART Product Drivers, the user must restart (Windows XP operating systems) or log off and log back on (Windows 7 and Windows 8 operating systems) after you deploy the software to start the SMART Board Service. In addition, an error message might appear after you deploy the software stating that the SMARTBoardService.exe file could not be found. The user can close this error message.

l

If you want to install language packs, you must do so when you first deploy the software. If you want to install a language pack after you first deploy the software, you must do so using the language pack’s individual MSI file.

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C H A P T E R 3

Deploying the software

N O T E

You might need to manually activate the software after you deploy it.

Using the command line interface

Using the command line interface, you can deploy installation packages in many ways, including running commands from the Command Prompt window and including commands in batch script files.

Installing prerequisite third-party software

To install the Microsoft .NET Framework 4 Client Profile files

N O T E

SMART recommends that you follow the instructions on deploying the Microsoft .NET

Framework in the .NET Framework deployment guide for administrators on the MSDN website ( msdn.microsoft.com/en-us/library/ee390831.aspx

).

Run the following command to install the files in UI mode:

[Path]\dotNetFx40_Client_x86_x64.exe /passive /showfinalerror

OR

Run the following command to install the files in silent mode:

[Path]\dotNetFx40_Client_x86_x64.exe /q

Where [Path] is the path to the dotNetFx40_Client_x86_x64.exe file.

To install Microsoft Visual Studio Tools for Office for 32-bit computers

Run the following command:

[Path]\vstor40_x86.exe /q

Where [Path] is the path to the vstor40_x86.exe file.

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C H A P T E R 3

Deploying the software

To install Microsoft Visual Studio Tools for Office for 64-bit computers

Run the following command:

[Path]\vstor40_x64.exe /q

Where [Path] is the path to the vstor40_x64.exe file.

To install the Adobe Flash Player ActiveX control

Run the following command: msiexec /i "[Path]\install_flash_player_11_active_x.msi"

[Parameter]

Where o [Path] is the path to the install_flash_player_11_active_x.msi file.

o

[Parameter] is the installation parameter (see Parameters on page 58).

To install the Adobe Flash Player plug-in

Run the following command: msiexec /i "[Path]\install_flash_player_11_plugin.msi" [Parameter]

Where o [Path] is the path to the install_flash_player_11_plugin.msi file.

o

[Parameter] is the installation parameter (see Parameters on page 58).

Installing SMART software

To install SMART software

Run the following command if you created an MST file to customize the installation package: msiexec /i "[Path]\SMART Education Software 2013.msi" TRANSFORMS="

[MST file]" [Parameter]

OR

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C H A P T E R 3

Deploying the software

Run the following command if you didn’t create an MST file to customize the installation package: msiexec /i "[Path]\SMART Education Software 2013.msi" [Properties]

[Parameter]

Where o [Path] is the path to the SMART Education Software 2013.msi file and MST file.

o [MST file] is the name of the MST file.

o [Properties] is a set of properties you can include to customize the installation (see

Properties on page 45).

o

[Parameter] is the installation parameter (see Parameters on page 58).

Using third-party imaging or remote management software

The following procedure shows how to deploy SMART software using Group Policy-based deployment software. For information on deploying SMART software using your organization’s third-party imaging or remote management software, see the software’s documentation.

N O T E S l

This procedure may vary depending on your version of Windows operating system and your system preferences.

l

Ensure your domain controller has Windows Installer 4.5.

To deploy an installation package

1. Copy the MSI file and the MST file to \\[Domain Controller]\NETLOGON, where

[Domain Controller] is your domain controller.

2. Open Control Panel, double-click Administrative Tools, and then double-click Active

Directory Users and Computers.

The Active Directory Users and Computers window appears.

3. Right-click your domain, and then select Properties.

The Properties dialog box appears.

4. Click the Group Policy tab, and then click Edit.

The Group Policy Object Editor dialog box appears.

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C H A P T E R 3

Deploying the software

5. Browse to Computer Configuration\Software Settings.

6. Right-click Software Installation, select New > Package, and then browse to and select the

MSI file from step 1.

7. In the Deploy Software section, click Advanced, and then click OK.

8. Click the Modifications tab, click Add, and then browse to and select the MST file from step 1.

9. Click OK to apply the MST file to the MSI file.

10. Close all open windows and dialog boxes.

The next time each computer on the domain starts, the computer automatically installs the software in Silent mode with the customizations defined in the MST file.

Activating the software after installation

There are two situations in which the software doesn’t activate completely: l

Imaging a computer: Activation is linked to the hardware identifier of the computer the software is installed and activated on. If you clone a hard drive image with installed and activated software, you must activate the software on each cloned computer.

l

Reverting a computer to an earlier state: If you use system recovery or protection software that periodically restores the computer to an earlier state, you might need to activate the software before locking the computer so that the activation record is not cleared each time the computer is restored.

Run the activation wizard while connected to the network or complete the following procedure to activate the software on each computer.

N O T E

You don’t need to activate SMART Notebook software or SMART Product Drivers. SMART provides this software to you when you purchase a SMART interactive product.

To activate SMART software after installation

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe"

--puid education_bundle --m=[Value] --v=3 --a [Optional flags]

[Product keys]

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Deploying the software

Where o [Value] is 4 to run the activation wizard in unattended mode.

OR

[Value] is 6 to run the activation wizard in user interface mode.

o [Optional flags] are optional flags you can include to configure the activation wizard.

Flag Purpose

--

-monitor=[Number] proxy=[Host:Port]

Specify the monitor to display the activation wizard.

Specify the proxy host and port number to use for activation.

-proxyuser=[User] Specify the proxy user name to use for activation.

-proxypassword=[Password] Specify the proxy password to use for activation.

-locale=[Code] Display the activation wizard user interface in a specific language, where [Code] is your language

code (see Installation language files and codes on page 61).

o [Product keys] are one or more software product keys you want to activate. Each product key must be in the following form:

--pk [Product key]

Where [Product key] is the software product key.

To activate only SMART Notebook Math Tools software after installation

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe"

--puid education_bundle --m=[Value] --v=3 --a [Optional flags]

--pk [Product key]

Where o [Value] is 4 to run the activation wizard in unattended mode.

OR

[Value] is 6 to run the activation wizard in user interface mode.

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C H A P T E R 3

Deploying the software o [Optional flags] are optional flags you can include to configure the activation wizard.

Flag Purpose

--

-monitor=[Number] proxy=[Host:Port]

Specify the monitor to display the activation wizard.

Specify the proxy host and port number to use for activation.

-proxyuser=[User] Specify the proxy user name to use for activation.

-proxypassword=[Password] Specify the proxy password to use for activation.

-locale=[Code] Display the activation wizard user interface in a specific language, where [Code] is your language

code (see Installation language files and codes on page 61).

o [Product key] is the software product key.

To activate only 3D Tools for SMART Notebook software after installation

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe"

--puid education_bundle --m=[Value] --v=3 --a [Optional flags]

--pk [Product key]

Where o [Value] is 4 to run the activation wizard in unattended mode.

OR

[Value] is 6 to run the activation wizard in user interface mode.

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C H A P T E R 3

Deploying the software o [Optional flags] are optional flags you can include to configure the activation wizard.

Flag Purpose

--

-monitor=[Number] proxy=[Host:Port]

Specify the monitor to display the activation wizard.

Specify the proxy host and port number to use for activation.

-proxyuser=[User] Specify the proxy user name to use for activation.

-proxypassword=[Password] Specify the proxy password to use for activation.

-locale=[Code] Display the activation wizard user interface in a specific language, where [Code] is your language

code (see Installation language files and codes on page 61).

o [Product key] is the software product key.

To activate only SMART Response software after installation

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --puid response_3a

--uipack response_3 --m=[Value] --v=3 --a [Optional flags]

--pk [Product key]

Where o [Value] is 4 to run the activation wizard in unattended mode.

OR

[Value] is 6 to run the activation wizard in user interface mode.

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C H A P T E R 3

Deploying the software o [Optional flags] are optional flags you can include to configure the activation wizard.

Flag Purpose

--

-monitor=[Number] proxy=[Host:Port]

Specify the monitor to display the activation wizard.

Specify the proxy host and port number to use for activation.

-proxyuser=[User] Specify the proxy user name to use for activation.

-proxypassword=[Password] Specify the proxy password to use for activation.

-locale=[Code] Display the activation wizard user interface in a specific language, where [Code] is your language

code (see Installation language files and codes on page 61).

o [Product key] is the software product key.

N O T E

This command is applicable only if you’re running SMART Response software in CE mode

(students answer questions with SMART Notebook SE software) or VE mode (students answer questions with Internet-enabled devices). Instructions for activating all other modes are included in the SMART Response documentation.

Renewing keys

If your school has purchased maintenance or subscription licenses, SMART software attempts to renew the keys automatically on a scheduled basis before and after the keys’ expiry dates. However, you can choose to explicitly renew the keys at a specified time. You can also choose to disable automatic renewal in situations where you don’t want the keys on a computer to be renewed

(because, for example, you’re planning to retire the computer).

T I P

The activation wizard user interface distinguishes between maintenance and subscription licenses: l

Maintenance licenses are labeled with “Valid for versions released before [Date]”.

l

Subscription licenses are labeled with the expiration date of the key.

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C H A P T E R 3

Deploying the software

Renewing keys in unattended mode

To renew all keys

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=15 --v=3

--renewal-mode all

To renew all keys associated with a single product

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=15 --v=3

--renewal-mode product --puid=[Product]

Where [Product] is response_3a or education_bundle.

N O T E

This command renews all keys associated with the specified product.

To renew specific keys

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=15 --v=3

--renewal-mode product --puid=[Product] [Product keys]

Where o [Product] is response_3a or education_bundle.

o [Product keys] are one or more software product keys you want to renew. Each product key must be in the following form:

--pk=[Product key]

Where [Product key] is the software product key.

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Deploying the software

Renewing keys in user interface mode

To renew all keys associated with a single product

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=16 --v=3

--renewal-mode product --puid=[Product] --uipack=[UI pack]

Where o [Product] is response_3a or education_bundle.

o [UI pack] is the corresponding UI pack for the selected product (response_3 or

education_bundle).

N O T E

This command renews all keys associated with the specified product.

To renew specific keys

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=16 --v=3

--renewal-mode product --puid=[Product] --uipack=[UI pack]

[Product keys]

Where o [Product] is response_3a or education_bundle.

o [UI pack] is the corresponding UI pack for the selected product (response_3 or

education_bundle).

o [Product keys] are one or more software product keys you want to renew. Each product key must be in the following form:

--pk=[Product key]

Where [Product key] is the software product key.

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C H A P T E R 3

Deploying the software

Enabling and disabling automatic renewal of keys

To enable automatic renewal of specific keys

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=17

--puid=[Product] --v=3 --auto-renew [Product keys]

Where o [Product] is response_3a or education_bundle.

o [Product keys] are one or more software product keys you want to renew automatically.

Each product key must be in the following form:

--pk=[Product key]

Where [Product key] is the software product key.

To disable automatic renewal of specific keys

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=17

--puid=[Product] --v=3 --no-auto-renew [Product keys]

Where o [Product] is response_3a or education_bundle.

o [Product keys] are one or more software product keys you don’t want to renew automatically. Each product key must be in the following form:

--pk=[Product key]

Where [Product key] is the software product key.

To disable automatic renewal on a computer

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=18 --v=3

--no-auto-renew

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To enable automatic renewal on a computer

Run the following command:

"C:\Program Files\Common Files\SMART Technologies\

SMART Product Update\activationwizard.exe" --m=18 --v=3

--auto-renew

31 smarttech.com/kb/170416

Chapter 4:

Chapter 4

Updating the software

SMART periodically releases updates to its software. These updates add new features and resolve issues.

Go to smarttech.com/software to download the latest installation package. SMART provides updates in two file formats in the installation package:

Go to smarttech.com/software to download the latest installation package. SMART provides updates in MSI file format in the installation package: l

Windows Installer update installation packages (MSI files) l

Windows Installer patches (MSP files)

N O T E

MSP files are available only for select updates as identified on the SMART website.

Which file format you use depends on the version of the software installed on your computers and the version of the update. If these versions are the same, you can use the MSP file, if available, to install the update. If these versions are different (because, for example, a previous version of the software is installed on your computers), you must first upgrade the software on your computers to the same version as the update using the MSI file and then install the update using the MSP file, if available.

After you download an installation package and extract the update files, place the update files in a location on your network that’s accessible to all the computers you plan to update.

I M P O R T A N T

You cannot roll back an update after installing it on your computers. You must remove the full

version of the software using Control Panel or the command line interface (see Removing the

software on page 37), and then install the previous version of the software.

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C H A P T E R 4

Updating the software

Using a Windows Installer update installation package (MSI file)

The command line for running an update using a Windows Installer update installation package varies depending on whether the update is major or minor.

N O T E

The SMART website indicates whether an update is major or minor.

To run a major software update using a Windows Installer update installation package

Run the following command: msiexec /i "[Path]\[File].msi" [Parameter]

Where o [Path] is the path to the MSI file.

o [File] is the name of the MSI file.

o

[Parameter] is the installation parameter (see Parameters on page 58).

I M P O R T A N T

Do not include the REINSTALLMODE and REINSTALL properties.

To run a minor software update using a Windows Installer update installation package

Run the following command: msiexec /i "[Path]\[File].msi" REINSTALLMODE=vomus REINSTALL=ALL

[Parameter]

Where o [Path] is the path to the MSI file.

o [File] is the name of the MSI file.

o

[Parameter] is the installation parameter (see Parameters on page 58).

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C H A P T E R 4

Updating the software

I M P O R T A N T

You must include the REINSTALLMODE=vomus and REINSTALL=ALL properties for a minor update to succeed.

Using a Windows Installer patch (MSP file)

To run a software update using a Windows Installer patch

Run one of the following commands: msiexec /p "[Path]\[File].msp" REINSTALLMODE=omus /q msiexec /update "[Path]\[File].msp" /quiet

Where o [Path] is the path to the MSP file.

o [File] is the name of the MSP file.

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Chapter 5:

Chapter 5

Removing the software

Using the user interface

Using the command line interface

Recommended procedures

Other commands

Product codes

SMART Notebook software

SMART Response software

SMART Product Drivers

SMART Ink

SMART Common Files

SMART Uninstaller enables you to remove SMART software.

Using the user interface

You can remove SMART software from individual computers using the SMART Uninstaller user interface.

To remove SMART software

1. In Windows XP and Windows 7 operating systems, select Start > All Programs >

SMART Technologies > SMART Tools > SMART Uninstaller.

OR

In Windows 8 operating system, go to the Apps screen and then scroll to and press SMART Uninstaller.

2. Press Next.

37

38

38

41

42

42

42

43

43

44

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C H A P T E R 5

Removing the software

3. Select the check boxes of the SMART software and supporting packages that you want to remove, and then press Next.

N O T E S o Some SMART software is dependent on other SMART software. For example, if you select the SMART Notebook check box, SMART Uninstaller selects the

SMART Response check box automatically because SMART Response software is dependent on SMART Notebook software.

o SMART Uninstaller automatically removes any supporting packages that are no longer being used. If you choose to remove all SMART software, SMART Uninstaller automatically removes all supporting packages, including itself.

T I P S o To select all software and supporting packages, press Select All.

o To clear the selection of all software and supporting packages, press Clear All.

4. Press Uninstall.

SMART Uninstaller removes the selected software and supporting packages.

5. Press Finish.

Using the command line interface

In addition to removing SMART software using the SMART Uninstaller user interface, you can remove SMART software using the SMART Uninstaller command line interface. This enables you to automate the removal of SMART software and remove SMART software remotely.

Recommended procedures

The following are recommended procedures for removing SMART software using the SMART

Uninstaller command line interface.

N O T E

SMART recommends that you copy SMART Uninstaller to a temporary location before running command lines and prefix command lines with start /wait.

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C H A P T E R 5

Removing the software

To remove all SMART software

1. Copy SMART Uninstaller to a temporary location by running one of the following commands: o For 32-bit operating systems: copy "%CommonProgramFiles%\SMART Technologies\

SMART Uninstaller.exe" "%TEMP%" o For 64-bit operating systems: copy "%CommonProgramFiles(x86)%\SMART Technologies\

SMART Uninstaller.exe" "%TEMP%"

2. Remove all software by running the following command: start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe"

--noui --uninstall-all --uilevel none

3. Delete the copy of SMART Uninstaller in the temporary location by running the following command: del "%TEMP%"\SMART Uninstaller.exe"

To remove select SMART software by product name

1. Copy SMART Uninstaller to a temporary location by running one of the following commands: o For 32-bit operating systems: copy "%CommonProgramFiles%\SMART Technologies\

SMART Uninstaller.exe" "%TEMP%" o For 64-bit operating systems: copy "%CommonProgramFiles(x86)%\SMART Technologies\

SMART Uninstaller.exe" "%TEMP%"

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2. Remove select software by running the following command: start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe"

--noui --uninstall "[Product names]" --uilevel none

Where [Product names] is a comma delimited list of product names (for example,

SMART Notebook,SMART Response).

4. Delete the copy of SMART Uninstaller in the temporary location by running the following command: del "%TEMP%"\SMART Uninstaller.exe"

To remove select SMART software by product code

1. Copy SMART Uninstaller to a temporary location by running one of the following commands: o For 32-bit operating systems: copy "%CommonProgramFiles%\SMART Technologies\

SMART Uninstaller.exe" "%TEMP%" o For 64-bit operating systems: copy "%CommonProgramFiles(x86)%\SMART Technologies\

SMART Uninstaller.exe" "%TEMP%"

2. Remove select software by running the following command: start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe"

--noui --uninstall-pc [Product codes] --uilevel none

Where [Product codes] is a comma delimited list of product codes (see Product codes on page

42).

4. Delete the copy of SMART Uninstaller in the temporary location by running the following command: del "%TEMP%"\SMART Uninstaller.exe"

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C H A P T E R 5

Removing the software

Other commands

In addition to the commands in the recommended procedures, you can include the following commands with SMART Uninstaller.

Command

--dry-run

--locale [Language code]

Where [Language code] is a language code (for example, fr for French)

--uilevel [Level]

Where [Level] is none, basic (default), reduced or full

Displays SMART

Uninstaller in a language other than the operating system’s language.

Specifies the user interface that displays when SMART

Uninstaller removes the software.

--no-auto-remove

--noui

--uninstall-all

Description

Runs the command line but doesn’t remove the software.

Notes (if any)

This is useful for testing command lines before implementing them.

The appropriate language pack must be installed to display SMART Uninstaller in the language.

Normally, --uilevel none is used only in combination with --noui.

Disables the automatic removal of supporting packages (for example,

SMART Common Files) that are no longer required after the selected packages are removed.

This is used only if --noui is also included.

Doesn’t display the SMART

Uninstaller user interface.

Normally, --noui is used only in combination with

-uilevel none.

Removes all detected

SMART packages.

--uninstall [Product names]

Where [Product names] is a comma delimited list of product names (for example, SMART Notebook,

SMART Response)

Removes the specified products.

--uninstall-pc

[Product codes]

Where [Product codes] is a comma delimited list of product codes (see

Product codes on the next page)

Removes the specified products.

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Product codes

SMART Notebook software

Version Product code

10.0.124.0

10.0.126.0

10.0.132.0

10.0.187.1

10.1.253.1

10.0.517.2

10.0.596.3

10.0.631.3

10.6.94.0

10.6.140.1

10.7

10.8

11.0

11.1

{3E926B45-3748-40F9-8A30-99B225E1D2E5}

{F581DF68-CAE9-4064-A6CD-705D95D1C756}

{F581DF68-CAE9-4064-A6CD-705D95D1C756}

{F581DF68-CAE9-4064-A6CD-705D95D1C756}

{D836B93F-3030-4047-99D3-65304A25839A}

{A51CDA36-B81D-4934-9C9D-B649A0DBF4CD}

{5C98A4FE-1F42-4F02-B738-F32886AE5467}

{5C98A4FE-1F42-4F02-B738-F32886AE5467}

{0A0719F0-AD56-42BA-B68C-EFFC330B6F13}

{47E6A509-37B7-4440-A252-7031E9A898D7}

{9550F8A6-3D21-4544-8B87-F9FE7E01B964}

{ED0FF410-41B9-441F-B457-4AC81782E8BF}

{AFE024C7-7CA7-4C8E-90EE-D877C7CD96A3}

{A810B5F5-8ACA-4670-B6B3-F98B07DFF6C4}

3.5

4.0

4.5

SMART Response software

Version Product code

2.0.97.0

2.1.307.0

2.2.591.1

2.5.39.0

3.0.159.0

3.0.256.1

{BDB1F637-C890-4B86-A5A7-D20D8DBE176B}

{CFD7DD74-42F9-4B50-AFCD-1E0B0F5ABBA4}

{7A63D2B1-DE99-4DB3-93E7-8FDEDD49E3E3}

{D04D1BAC-D63F-498F-B613-FB7BCF2F6C52}

{6FFCF813-06AF-468A-AD64-7F9B04DD0EDA}

{8B4CE9CA-ECB7-47D1-845E-E1167FFB3F1B}

{3ABF6865-E84E-4DAB-B730-0EB9E8F37EB1}

{02885557-ACA5-4B6F-85D2-3F1A9B8580F5}

{BB0A384B-10C1-478A-8A3C-538B74590484}

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SMART Product Drivers

Version Product code

10.0.124.0

10.0.131.0

10.0.163.1

10.0.165.1

10.0.186.2

10.0.188.3

10.0.232.4

10.0.255.5

10.0.314.5

10.0.392.6

10.0.528.7

10.0.532.7

10.6.48.0

10.6.106.1

10.6.175.2

10.7.81.0

10.7 SP1

10.8

11.0

11.1

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{FF7A64AB-214A-47D1-95E7-742BCBA7F6C9}

{00C68967-9790-40DA-86F7-FDB248A5CDB1}

{AA9C1126-50DD-4993-9CDC-0BED8167293C}

{984EAE92-6043-451A-B786-9327FF165310}

{2623A1E3-478A-4F4A-A522-3A3D784A0C9C}

{487F1117-8BDE-4518-A798-015172AE0410}

{333B0B76-FC96-4C51-9AF6-B6EFA15ACE99}

{1355416A-967D-47C5-823D-D493C3E0B97C}

{4CE6C6E8-0DAD-4757-86ED-7FB4035BA98B}

{67E6410C-1E97-4D03-BEC2-8E83323A6BBD}

{E3189F44-F7BD-4F96-B756-A0AEFAF61D3A}

{E91FBB79-D736-4834-A1AB-2A5CDD2DB7E7}

SMART Ink

Version

1.0

1.1

1.1 SP1

Product code

{4A1F2472-6164-43FA-9D2F-B35E71A8DF32}

{4A1F2472-6164-43FA-9D2F-B35E71A8DF32}

{F0E390A2-AB03-4077-83C4-F12D3A65493D}

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SMART Common Files

Version Product code

2011 (10.8)

2012 (11.0)

2013 (11.1)

{0E5DD7A3-BE29-430C-970B-C553F4A58C39}

{ED2455F7-6AA6-4D3C-85E9-A72297DD7051}

{3D7235B2-3305-4FE1-A9A1-5F8AC2F33122}

44 smarttech.com/kb/170416

Appendix A:

Appendix A

Windows Installer properties and parameters

Properties

Parameters

Examples

45

58

58

Properties

The following are properties for the installation package.

Property Allowed values

General properties

TRANSFORMS [String]: A language MST file for the

installation (see Installation language

files and codes on page 61).

Notes

Ensure the specified MST file is in the same folder as the MSI file.

This property defines the language of the installer’s user interface and the installed software’s icons and shortcuts. It doesn’t define the installed software’s user interface language. The installed software uses the computer’s operating system language if it’s supported, or English

(U.S.) if not.

You can also use the TRANSFORMS property to apply an MST file created

by SMART Install Manager (see Using

SMART Install Manager on page 7) or

a third-party tool.

45 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values Notes

ACTIVATE_

LICENSE

1 (default): Register the product keys and automatically activate the software.

[Empty string]: Register the product keys but don’t automatically activate the software.

1: Install SMART Product Drivers.

INSTALL_

BOARD

INSTALL_

NOTEBOOK

1: Install SMART Notebook software.

NB_PROD_KEY [String]: The 22- or 25-character product key for SMART Notebook software you received from SMART.

INSTALL_

RESPONSE

RESP_PROD_

KEY

ENABLE_

MATH_TRIAL

You must include the product key properties for the software you’re installing for this property to work.

For mass activation information, see

Activating the software after

installation on page 23.

Installing SMART Product Drivers also installs SMART Ink.

As of version 11.1, you don’t need to activate SMART Notebook software.

SMART provides you with the right to use this software when you purchase a SMART interactive product.

If you want to use SMART Notebook software with a device that isn’t a

SMART interactive product, you must purchase a product key.

This property automatically appears in the Product Key box in the activation wizard if you choose not to include the

ACTIVATE_LICENSE property.

1: Install SMART Response software. If you include the INSTALL_

RESPONSE property, Windows

Installer installs SMART Notebook software even if you don’t include the

INSTALL_NOTEBOOK property.

[String]: The 22- or 25-character product key for SMART Response software you received from SMART if students use SMART Notebook SE software or SMART Response VE

Internet-enabled devices to answer questions.

1: Install SMART Notebook

Math Tools software.

This property automatically appears in the Product Key box in the activation wizard if you choose not to include the

ACTIVATE_LICENSE property.

If you include the ENABLE_MATH_

TRIAL property, Windows Installer installs SMART Notebook software even if you don’t include the

INSTALL_NOTEBOOK property.

46 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property

MATH_PROD_

KEY

ENABLE_MR_

TRIAL

MIXED_PROD_

KEY

INSTALLDIR

Allowed values

[String]: The 22- or 25-character product key for SMART Notebook

Math Tools software you received from SMART.

1: Install 3D Tools for

SMART Notebook software.

[String]: The 22- or 25-character product key for 3D Tools for

SMART Notebook software you received from SMART.

[String]: The path to your preferred folder for the software.

Notes

This property automatically appears in the Product Key box in the activation wizard if you choose not to include the

ACTIVATE_LICENSE property.

If you include the ENABLE_MR_

TRIAL property, Windows Installer installs SMART Notebook software even if you don’t include the

INSTALL_NOTEBOOK property.

This property automatically appears in the Product Key box in the activation wizard if you choose not to include the

ACTIVATE_LICENSE property.

If you specify a folder, include a back slash (\) at the end of the path.

If you don’t specify a folder, Windows

Installer installs the software in

[Program files]\SMART

Technologies\

Education Software where [Program

files] is C:\Program Files for 32-bit versions of Windows operating systems or C:\Program Files (x86) for 64-bit versions of Windows operating systems.

DESKTOP_

ICONS

1 (default): Include shortcuts to the software on the desktop.

[Empty string]: Don’t include shortcuts to the software on the desktop.

SPU properties

INSTALL_SPU 1 (default): Install SPU in Full mode.

2: Install SPU in Dashboard mode.

0: Don’t install SPU.

In Full mode, users can view the installed versions of SMART software as well as their product keys, and download and install updates.

In Dashboard mode, users can view only the installed versions of SMART software and their product keys.

47 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property

SPU_TIME_

FRAME

Allowed values

[Integer]: The time in days (1 to 60) between SPU checks.

PRODUCT_

NOTIFICATION

1 (default): Notify the user when updates are available from SPU.

0: Don’t notify the user when updates are available from SPU.

Customer Experience Program properties

CUSTOMER_

LOGGING

0: Disable the Customer Experience

Program.

1 (default): Enable the Customer

Experience Program.

Notes

By default, SPU checks for product updates every 30 days.

This property is applicable only if you install SPU.

This property is applicable only if you install SPU.

48 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values Notes

SMART Notebook software properties

CONTENT_

TARGET_

PATH

CONTENT_

SOURCE_

PATH

NETWORK_

CONTENT

If you’re installing Gallery content on each user’s computer from the

SMART website (option 1): l

Set CONTENT_TARGET_

PATH to the path of the folder where you want to install the

Gallery content (if you don’t want to use the default folder).

If you’re installing Gallery content on each user’s computer from a folder on your school’s network (option 2): l l

Set CONTENT_SOURCE_

PATH to the path of the folder on your school’s network that contains the Gallery Essentials and Lesson Activity Toolkit folders.

Set CONTENT_TARGET_

PATH to the path of the folder where you want to install the

Gallery content (if you don’t want to use the default folder).

If you’re installing Gallery content in a central location (option 3): l l

Set NETWORK_CONTENT to 1.

Set CONTENT_TARGET_

PATH to the path of the the folder on your school’s network that contains the Gallery Essentials and Lesson Activity Toolkit folders.

For more information on the three

options, see Installing Gallery content on page 66.

If you select option 3, Windows

Installer ignores the FULL_GALLERY and *_CONTENT properties.

The default Gallery folder on Windows

7 and Windows 8 computers is [All

users profile folder]\SMART

Technologies.

The default Gallery folder on Windows

XP computers is [All users profile

folder]\Application Data\SMART

Technologies.

FULL_GALLERY 1: Install the full Gallery Essentials collection.

ADMIN_

CONTENT

1: Install the Administration and

Evaluation category.

ARTS_

CONTENT

1: Install the Arts category.

Don’t include this property if you included the FULL_GALLERY category.

Don’t include this property if you included the FULL_GALLERY category.

49 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values Notes

ENGLISH_

CONTENT

GEOGRAPHY_

CONTENT

HISTORY_

CONTENT

MATH_

CONTENT

1: Install the English and Language

Arts category.

1: Install the Geography category.

1: Install the History category.

1: Install the Mathematics category.

Don’t include this property if you included the FULL_GALLERY category.

Don’t include this property if you included the FULL_GALLERY category.

Don’t include this property if you included the FULL_GALLERY category.

Don’t include this property if you included the FULL_GALLERY category.

PEOPLE_

CONTENT

SCIENCE_

CONTENT

SPECIAL_

CONTENT

SPORTS_

CONTENT

1: Install the People and Culture category.

1: Install the Science and Technology category.

Don’t include this property if you included the FULL_GALLERY category.

Don’t include this property if you included the FULL_GALLERY category.

1: Install the Special Needs category.

Don’t include this property if you included the FULL_GALLERY category.

1: Install the Sports and Recreation category.

Don’t include this property if you included the FULL_GALLERY category.

LAT_CONTENT 1: Install the Lesson Activity Toolkit collection.

TEAM_

CONTENT_

PATH

[String]: Specify the path to the

Team Content folder, which is a location on your school’s network where users can store shared content.

For information on creating a

Team Content folder, see Creating or connecting to Team Content folders on page 78.

You must specify a path to an existing folder in this property.

MY_CONTENT [String]: Specify the path to the

My Content folder, which is a location on the user’s computer where he or she can store individual content.

You can include environment variables in the path.

This property is useful if you want to store content in a shared network folder so users can access their

My Content folder from any computer on the network.

50 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property

PRINT_

CAPTURE

INSTALL_

DOCCAM_

DRIVERS

GPU_ENABLED 1 (default): Enable hardware acceleration.

0: Disable hardware acceleration.

COPY_

TUTORIAL

Allowed values

1 (default): Install the Print Capture

Driver.

[Empty string]: Don’t install the Print

Capture Driver.

1 (default): Enable the registration of

SMART Document Camera drivers.

[Empty string]: Disable the registration of

SMART Document Camera drivers.

1 (default): Copy the

SMART Notebook software tutorial file to the user’s Documents folder.

0: Don’t copy the SMART Notebook software tutorial file to the user’s

Documents folder.

Notes

The Print Capture Driver is a printer driver that enables users to export content from other programs to

SMART Notebook software by using the SMART Notebook Document

Writer.

Disable the registration of

SMART Document Camera drivers if they conflict with existing third-party drivers on the computer.

Through hardware acceleration,

SMART Notebook software completes some tasks using your computer’s graphics processing unit

(GPU) rather than its central processing unit (CPU). Hardware acceleration improves the performance of SMART Notebook software on most computers.

However, hardware acceleration can cause issues on some computers, such as content not displaying correctly and SMART Notebook software not responding. If users are encountering these issues, you can disable hardware acceleration.

The SMART Notebook software tutorial file opens when a user first starts the software. It demonstrates how to use the software and what’s new in the current version of the software.

If there is limited space on users’ computers, you can choose to not copy the tutorial file to their

Documents folders.

51 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values

SMART Response software properties

RESPONSE_

ACTIVATION

[String]: The path to the

SMART Response software registry file.

RESPONSE_

MODE

Notes

Contact SMART Support for details.

This property is applicable only if students answer questions using

Senteo, SMART Response,

SMART Response LE,

SMART Response PE or

SMART Response XE clickers.

You or the user can change the mode after installation using the

SMART Response Setup Tool.

1: Install the software in standard mode. (Students answer questions using Senteo or SMART Response clickers.)

2: Install the software in CE mode.

(Students answer questions using

SMART Notebook SE software.)

4: Install the software in LE mode.

(Students answer questions using

SMART Response LE clickers.)

8 (default): Install the software in PE mode. (Students answer questions using SMART Response PE clickers.)

16: Install the software in XE mode.

(Students answer questions using

SMART Response XE clickers.)

32: Install the software in VE mode.

(Students answer questions using

SMART Response VE Internetenabled devices.)

64: Install the software in Mixed mode. (Students answer questions using Senteo, SMART Response,

SMART Response LE,

SMART Response PE or

SMART Response XE clickers or

SMART Notebook SE software.)

128: Install the software in Mixed mode with additional support for

SMART Response VE Internetenabled devices.

52 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property

LOSU_RDM

LOSU_RHWS

INSTALL_

DATABASE

FILE_PORT

SECURE_

BASE_

PORT

CERTIFICATE_

FOLDER

VE_SERVER_

WEBSITE

Allowed values

1 (default): Add the

SMART Response icon to the notification area when the user logs on.

[Empty string]: Don’t add the

SMART Response icon to the notification area when the user logs on.

1 (default): Start the

SMART Response hardware service when the user logs on.

[Empty string]: Don’t start the

SMART Response hardware service when the user logs on.

1 (default): Install the

SMART Response education standards database.

[Empty string]: Don’t install the

SMART Response education standards database.

[String]: The port you want to use to receive assessment information from

SMART Notebook SE software.

[String]: The secure port you want to use to receive assessment information from

SMART Notebook SE software.

[String]: The path to and file name of the security certificate for Diffie-

Hellman encryption.

[String]: The URL of the

SMART Response VE Server (for example,

http://response.example.com).

Notes

This property is applicable only if you’re installing SMART Response software in CE mode.

This property is applicable only if you’re installing SMART Response software in CE mode.

This property is applicable only if you’re installing SMART Response software in CE mode.

53 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values Notes

SMART Product Drivers properties

ENABLE_

STPCS

1 (default): Use Tablet PC functionality with the SMART Board interactive whiteboard without connecting a Tablet PC.

[Empty string]: Don’t use Tablet PC functionality with the SMART Board interactive whiteboard without connecting a Tablet PC.

LOSU_

BRDTOOLS

1 (default): Start SMART Board Tools when the user logs on.

[Empty string]: Don’t start

SMART Board Tools when the user logs on.

This property is applicable for the

Windows 7 operating systems. It has no effect on other operating systems.

If you specify [Null], users don’t have touch support at the Windows logon screen.

LOSU_INK

DEFAULT_PDF 1: Set SMART Ink Viewer as the default PDF viewer.

[Empty string] (default): Don’t set

SMART Ink Viewer as the default

PDF viewer.

LOSU_

VANTAGE

1 (default): Start SMART Ink when the user logs on.

[Empty string]: Don’t start SMART Ink when the user logs on.

[Empty string] (default): Don’t enable the SMART Vantage and SNMP services.

1: Enable the SMART Vantage and

SNMP services and, if you’re installing the software in UI mode, start the service after the installation is complete.

Enable these services if your school or district is using SMART Vantage software.

INSTALL_

UNSIGNED_

DRIVERS

1: Enable the registration of

SMART Document Camera and unsigned third-party drivers.

0 (default): Disable the registration of

SMART Document Camera and unsigned third-party drivers.

If you enable the registration of unsigned third-party drivers, the installation process could ask users if they trust the makers of the drivers during installation. This can cause issues if you deploy the installation in

Silent mode. Therefore, it’s best to disable the registration of third-party drivers if you deploy the installation in

Silent mode.

54 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values Notes

GL

DE

EL

GU_IN

HE

HI_IN

ET

FI

FR

GA

Language pack properties

Don’t select more than 20 language packs (see smarttech.com/kb/170081 ).

SQ

AR

1: Install the Albanian language pack.

1: Install the Arabic language pack.

EU

BN_IN

CA

ZH_CN

1: Install the Basque language pack.

1: Install the Bengali language pack.

1: Install the Catalan language pack.

1: Install the Chinese (Simplified) language pack.

ZH_TW

HR

CS

DA

NL

EN_GB

1: Install the Chinese (Traditional) language pack.

1: Install the Croatian language pack.

1: Install the Czech language pack.

1: Install the Danish language pack.

1: Install the Dutch language pack.

1: Install the English (UK) language pack.

GD

1: Install the Estonian language pack.

1: Install the Finnish language pack.

1: Install the French language pack.

1: Install the Gaelic (Ireland) language pack.

1: Install the Gaelic (Scotland) language pack.

1: Install the Galician language pack.

1: Install the German language pack.

1: Install the Greek language pack.

1: Install the Gujarati language pack.

1: Install the Hebrew language pack.

1: Install the Hindi language pack.

55 smarttech.com/kb/170416

RO

RU

SR

SK

MK

MS

MI_IN

MI

MR_IN

NB

PL

PT_PT

PT_BR

Property

HU

IS

ID

KO

LV

LT

IT

JA

KN_IN

KK

A P P E N D I X A

Windows Installer properties and parameters

Allowed values

1: Install the Hungarian language pack.

1: Install the Icelandic language pack.

1: Install the Indonesian language pack.

1: Install the Italian language pack.

1: Install the Japanese language pack.

1: Install the Kannada language pack.

1: Install the Kazakh language pack.

1: Install the Korean language pack.

1: Install the Latvian language pack.

1: Install the Lithuanian language pack.

1: Install the Macedonian language pack.

1: Install the Malay language pack.

1: Install the Malayalam language pack.

1: Install the Maori language pack.

1: Install the Marathi language pack.

1: Install the Norwegian language pack.

1: Install the Polish language pack.

1: Install the Portuguese (Portugal) language pack.

1: Install the Portuguese (Brazil) language pack.

1: Install the Romanian language pack.

1: Install the Russian language pack.

1: Install the Serbian language pack.

1: Install the Slovak language pack.

Notes

56 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Property Allowed values

TR

UK

UR

VA

SW

SV

TA_IN

TE_IN

SL

ES

ES_MX

1: Install the Slovenian language pack.

1: Install the Spanish (Spain) language pack.

1: Install the Spanish (Mexico) language pack.

1: Install the Swahili language pack.

1: Install the Swedish language pack.

1: Install the Tamil language pack.

1: Install the Telugu language pack.

1: Install the Turkish language pack.

1: Install the Ukrainian language pack.

1: Install the Urdu language pack.

1: Install the Valencian language pack.

CY 1: Install the Welsh language pack.

Internet access properties

ACC [Integer]: Enable Internet access for specified components.

l

0: No components l

1: Gallery Setup l

2: Language Setup l l l l

3: Gallery Setup and Language

Setup

13: All components except

Language Setup

14: All components except

Gallery Setup

15 (default): All components

Notes

57 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

Parameters

The following are the standard Windows Installer parameters for the msiexec command.

Parameter

/q

/qb

/qb!

/qb+

/qb+!

/qr

/qf

/qn

/qn+

Use

Hide the installation wizard.

N O T E

This is Silent mode.

Show a basic installation wizard.

Show a basic installation wizard without a Cancel button.

Show a basic installation wizard with a dialog box signaling the end of the installation.

Show a basic installation wizard without a Cancel button but with a dialog box signaling the end of the installation.

Show a reduced installation wizard.

Show the full installation wizard, including a dialog box signaling the end of the installation or the Fatal Error, User Exit or Exit dialog box.

Hide the installation wizard and the dialog box signaling the end of the installation.

Hide the installation wizard but show the dialog box signaling the end of the installation.

Examples

The following example installs SMART Notebook software and SMART Product Drivers in Silent mode: msiexec /i "[Path]\SMART Education Software.msi" INSTALL_NOTEBOOK=1

INSTALL_BOARD=1 /q

The following example installs SMART Response software in Silent mode, providing a product key and automatically activating the software upon completion of the installation: msiexec /i "[Path]\SMART Education Software.msi" INSTALL_RESPONSE=1

RESP_PROD_KEY=[22- or 25-character product key] ACTIVATE_LICENSE=1

/q

58 smarttech.com/kb/170416

A P P E N D I X A

Windows Installer properties and parameters

The following example installs SMART Notebook software in Silent mode, linking to centrally located

Gallery content: msiexec /i "[Path]\SMART Education Software.msi" INSTALL_NOTEBOOK=1

NETWORK_CONTENT=1 CONTENT_TARGET_PATH="\\SchoolServer\Gallery" /q

The following example installs SMART Response software in CE mode in Silent mode: msiexec /i "[Path]\SMART Education Software.msi" INSTALL_RESPONSE=1

RESPONSE_MODE=2 /q

59 smarttech.com/kb/170416

Appendix B:

Appendix B

Language files and codes

Installation language files and codes

Language packs

Installation language files and codes

Language Code File

English (U.S.)

English (UK)

Arabic

Basque

Catalan

Chinese (Simplified)

Chinese (Traditional)

Croatian

Czech

Danish

Dutch

Finnish

French (France)

French (Canada)

German

Greek

Hebrew

Hungarian

Indonesian

1029

1030

1043

1035

1036

3084

1031

1032

1033

2057

1025

1069

1027

2052

1028

1050

1037

1038

1057

1029.mst

1030.mst

1043.mst

1035.mst

1036.mst

3084.mst

1031.mst

1032.mst

1033.mst

2057.mst

1025.mst

1069.mst

1027.mst

2052.mst

1028.mst

1050.mst

1037.mst

1038.mst

1057.mst

61 smarttech.com/kb/170416

61

62

A P P E N D I X B

Language files and codes

Language

Italian

Japanese

Korean

Norwegian

Polish

Portuguese (Portugal)

Portuguese (Brazil)

Romanian

Russian

Serbian

Slovak

Slovenian

Spanish (Spain)

Spanish (Mexico)

Swedish

Turkish

Language packs

File albanian_language_pack.msi

arabic_language_pack.msi

basque_language_pack.msi

bengali_language_pack.msi

catalan_language_pack.msi

chinese_(simplified)_language_ pack.msi

chinese_(traditional)_language_ pack.msi

croatian_language_pack.msi

Code

1049

3098

1051

1060

1034

2058

1053

1055

1040

1041

1042

1044

1045

2070

1046

1048

Code

{6749EE12-0A07-4BAA-9FBB-07A275398EE3}

{50420D0F-76F8-4FC5-9742-9B84C10397E0}

{051DA2B3-6405-4FE2-A9ED-B30C68E94786}

{C9DB5538-69D4-4391-96EC-6E9B6E3D1258}

{EF82EF8E-5B26-40B4-A7F9-F7ADD42C6F0F}

{622F278D-CC86-4FF1-8A3F-D2DC94DAA02E}

{8EE1E86A-5FD0-420E-B44A-F5CB85FAB1AD}

{D48B3124-258A-40C6-BD06-D3A7E0B2286D}

File

1049.mst

3098.mst

1051.mst

1060.mst

1034.mst

2058.mst

1053.mst

1055.mst

1040.mst

1041.mst

1042.mst

1044.mst

1045.mst

2070.mst

1046.mst

1048.mst

62 smarttech.com/kb/170416

A P P E N D I X B

Language files and codes

File czech_language_pack.msi

danish_language_pack.msi

dutch_language_pack.msi

english_(united_kingdom)_language_ pack.msi

estonian_language_pack.msi

finnish_language_pack.msi

french_language_pack.msi

gaelic_(ireland)_language_pack.msi

gaelic_(scotland)_language_pack.msi

galician_language_pack.msi

german_language_pack.msi

greek_language_pack.msi

gujarati_language_pack.msi

hebrew_language_pack.msi

hindi_language_pack.msi

hungarian_language_pack.msi

icelandic_language_pack.msi

indonesian_language_pack.msi

italian_language_pack.msi

japanese_language_pack.msi

kannada_language_pack.msi

kazakh_language_pack.msi

korean_language_pack.msi

latvian_language_pack.msi

lithuanian_language_pack.msi

macedonian_language_pack.msi

malayalam_language_pack.msi

malaysian_language_pack.msi

Code

{900C02B1-E179-415C-B3A0-1608F86B5086}

{59EF1677-4003-4C2F-A080-924E79530A1B}

{AEE058C4-13E0-4278-936F-FAD6FA5DB051}

{E017547D-8D6E-4EDB-8E9A-9EFE6F39FD3F}

{CB1CD029-E52C-4D6D-B2CE-81CAB65C9DD3}

{BAAFC2C7-7E5A-4E84-A1A6-C8F020CEC3CA}

{12446136-4810-4713-83D6-99C0EFFC1810}

{00439F58-BCA8-4197-88E2-D66B2556F54B}

{5F4442CE-DC8C-45B8-96EC-A0A7611808C7}

{B1FFFE10-DD84-4078-B73A-4D24BDD52659}

{ECE9F52E-4A25-4265-8459-85DF6A6FEB52}

{2A22271B-1594-4918-BE62-37FFC41869C6}

{0B930DCA-5D86-4F5F-80F9-11819F5792F8}

{D087FDF2-F27D-4A7C-B805-0B76AE22736B}

{07A7DE6F-E8D6-495E-B0E9-A328E44BCBD9}

{D022EEE2-3C94-4D55-92E1-B29B3F22971A}

{64179DAD-2B23-4DF5-B578-6170BB28E5F7}

{988BD91A-AD02-40B8-A137-D97ABB3BAD37}

{410E3D8D-2919-4E04-9BD7-2948229D472B}

{594D5F75-FD41-4251-B883-C6EDE2F0AC47}

{BE80C8C3-162E-47B7-B784-042CC2C85749}

{695EAFE4-A051-49D3-B84D-B46264BE7307}

{A9ADDD81-97DB-4207-A4CE-4676AEB3AD32}

{17E8406B-A2B3-4397-8D24-B3203B47CAA2}

{D9CE76D8-30EE-4137-B13C-6193A7B46FC0}

{DB3D6E18-497B-4D86-AC50-75CE2341155C}

{90872BBB-A2E1-40E8-A235-96EC8CD4470A}

{0298E129-2BAA-4875-92B3-8BD494C5BAD7}

63 smarttech.com/kb/170416

A P P E N D I X B

Language files and codes

File Code maori_language_pack.msi

marathi_language_pack.msi

norwegian_language_pack.msi

polish_language_pack.msi

portuguese_(portugal)_language_ pack.msi

{22C322D4-E7EC-4076-B537-BC31D0CA3840}

{DD130DA7-7355-41EB-B577-C09023928613}

{02905E1D-DD22-4A41-B3DB-60CF21EE1B07}

{D3D9CF7C-5384-4E17-B8DC-7C2C62BC129A}

{D518869E-3140-418D-82C7-DDDA044D68D7}

portuguese_(brazil)_language_pack.msi {77036D87-7896-41E6-864C-15436D5503E6} romanian_language_pack.msi

{A9DAC463-CA5D-4D1D-A63F-28E5F2036B78} russian_language_pack.msi

serbian_language_pack.msi

{1C83E396-1664-489D-A5B0-28E03EAC12EA}

{2460E5EA-87FC-4E72-A836-BDD2EABA08F9} slovak_language_pack.msi

slovenian_language_pack.msi

{62BD9035-A90A-4CB3-BE28-E6FA9BB480D2}

{F3C2F7F1-FCFC-4AFE-BAFD-3FE915F44C21} spanish_language_pack.msi

{70B61E77-76AD-43FC-A5AF-646EC46885C6} spanish_(international_latin_american)_ language_pack.msi

{05BB77D9-FDD6-46C2-B3D3-F6C074040B2C} swahili_language_pack.msi

swedish_language_pack.msi

tamil_language_pack.msi

telugu_language_pack.msi

turkish_language_pack.msi

ukrainian_language_pack.msi

urdu_language_pack.msi

valencian_language_pack.msi

welsh_language_pack.msi

{C64B366E-AB62-4D34-AB52-D03C21344F86}

{39390255-B864-45E6-A443-F8CF4BFDDFF5}

{1BB9E57F-D338-4CDE-8E89-5E2181FEA467}

{66AEE6AE-9EF7-4954-8638-461780EAC16C}

{F4801DC4-0EFA-4711-A682-C90E7FBBBC48}

{F9672056-DBBE-4D67-9997-5284C0344F9F}

{E85AF1F2-53FD-4326-A2C7-D08DAA523504}

{82D1766B-3713-4509-9907-2B5CE850E248}

{85999C22-578D-433C-B039-D64869E0E1E9}

64 smarttech.com/kb/170416

Appendix C:

Appendix C

Installing and maintaining

Gallery content

Installing Gallery content

Installing Gallery content on each computer from the SMART website

Configuring Gallery content using the command line interface

Configuring Gallery content using SMART Install Manager

Installing Gallery content on each computer from a folder on your school’s network

Downloading Gallery content

Configuring Gallery content using the command line interface

Configuring Gallery content using SMART Install Manager

Installing Gallery content in a central location

Downloading Gallery content

Configuring Gallery content using the command line interface

Configuring Gallery content using SMART Install Manager

Modifying Gallery content

Commands

Flags

Parameters

Examples

Downloading a Gallery collection

Downloading certain categories of a Gallery collection

Installing a Gallery collection

Installing certain categories of a Gallery collection

Registering installed Gallery collections

Removing a Gallery collection

Changing Gallery content locations

Starting the software in Administration mode

Changing the location of the My Content folder

Creating or connecting to Team Content folders

Connecting to an RSS feed

76

77

77

76

76

76

78

79

74

75

75

71

73

73

75

76

69

69

69

67

67

68

71

71

66

66

66

66

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A P P E N D I X C

Installing and maintaining Gallery content

Gallery content includes the following: l

Gallery Essentials, which is a collection of educational photos and other images, audio files, and

Adobe Flash Player compatible files.

l

Lesson Activity Toolkit, which contains objects teachers can use to create their own lesson activities.

You can access Gallery content from the Gallery tab in SMART Notebook software.

3

Installing Gallery content

There are three options for installing Gallery content.

Option

1

2

Description

Install Gallery content on each user’s computer from the SMART website.

Install Gallery content on each user’s computer from a folder on your school’s network.

Install Gallery content in a central location, and then configure the software to refer to that location.

T I P

Option 3 is ideal for environments where hard disk space on computers is limited.

Installing Gallery content on each computer from the SMART website

Configuring Gallery content using the command line interface

If you’re customizing the software using the command line interface, include the CONTENT_

TARGET_PATH property in the installation package customization. You can also include the FULL_

GALLERY and *_CONTENT properties to define the Gallery content you want to install. For more

information on these properties, see Windows Installer properties and parameters on page 45.

Configuring Gallery content using SMART Install Manager

If you’re customizing the software using SMART Install Manager, complete the procedure in this section to configure Gallery content.

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Installing and maintaining Gallery content

To configure Gallery content using SMART Install Manager

1. Open the software installation package in SMART Install Manager.

2. Click Product Selection.

The Product Selection page appears.

3. Select SMART Notebook (and any other products you want to install).

4. Click Gallery Content.

The Gallery Content page appears.

5. Click Install the Gallery on each computer.

6. In the Destination location box, type the path of the location on each computer where you want to install the Gallery collections (if you don’t want to use the default folder).

7. Select the Gallery collections you want to install.

8. Publish your changes as an MST file, and then deploy the MSI and MST files.

Installing Gallery content on each computer from a folder on your school’s network

Downloading Gallery content

Download Gallery content from the DVD or the Internet to a folder on your school’s network following the procedures in this section, and then install the content on each computer from this folder.

N O T E

To download Gallery content from the DVD, you must have Gallery Setup on your computer.

Gallery Setup is included with SMART Install Manager, SMART Notebook software and

SMART Notebook SE software.

To download Gallery content from the DVD

1. Insert the DVD in your computer’s DVD drive.

2. If the DVD browser appears, close it.

3. In Windows Explorer, browse to [DVD drive]\Content\Gallery Essentials.

4. Double-click SMARTEssentials.gallerycollection.

Gallery Setup starts.

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Installing and maintaining Gallery content

5. In the Content tab, select the categories you want to include and clear the categories you don’t want to include.

6. In the Languages tab, select the language packs you want to include and clear the language packs you don’t want to include.

T I P

To see the language pack names in English, clear Show native names.

7. In the Installation folder for Gallery content box, type the path to the folder where you want to store the Gallery collection.

8. Click OK.

Gallery Setup installs the selected Gallery collection.

9. Click Finish.

10. Repeat steps 3 to 9 for the Lesson Activity Toolkit ([DVD drive]\Content\Lesson Activity

Toolkit\Lesson Activity Toolkit.gallerycollection).

To download Gallery content from the Internet

1. Open the DVD software installation package in SMART Install Manager.

2. Click Product Selection.

The Product Selection page appears.

3. Select SMART Notebook.

4. Click Gallery Content.

The Gallery Content page appears.

5. Click Install the Gallery on each computer.

6. Click Download, and then select the location to download the Gallery content to.

7. Click OK to start the download.

8. Click Close when the download is complete.

Configuring Gallery content using the command line interface

If you’re customizing the software using the command line interface, include the CONTENT_

SOURCE_PATH and CONTENT_TARGET_PATH properties in the installation package customization. You can also include the FULL_GALLERY and *_CONTENT properties to define the

Gallery content you want to install. For more information on these properties, see Windows Installer

properties and parameters on page 45.

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Installing and maintaining Gallery content

Configuring Gallery content using SMART Install Manager

If you’re customizing the software using SMART Install Manager, complete the procedure in this section to configure Gallery content.

To configure Gallery content using SMART Install Manager

1. Open the software installation package in SMART Install Manager.

2. Click Product Selection.

The Product Selection page appears.

3. Select SMART Notebook (and any other products you want to install).

4. Click Gallery Content.

The Gallery Content page appears.

5. Click Install the Gallery on each computer.

6. In the Source location box, type the path to the folder on your school’s network that contains the

Gallery content (if you downloaded Gallery collections to your school’s network).

7. In the Destination location box, type the path of the location on each computer where you want to install the Gallery collections (if you don’t want to use the default folder).

8. Clear the Gallery collections you don’t want to install.

9. Publish your changes as an MST file, and then deploy the MSI and MST files.

Installing Gallery content in a central location

Downloading Gallery content

To place and use Gallery content in a central location on your school’s network, you must first download the content from the DVD or the Internet to that location by performing one of the procedures in this section.

N O T E

To download Gallery content from the DVD, you must have Gallery Setup on your computer.

Gallery Setup is included with SMART Install Manager, SMART Notebook software and

SMART Notebook SE software.

To download Gallery content from the DVD

1. Insert the DVD in your computer’s DVD drive.

2. If the DVD browser appears, close it.

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A P P E N D I X C

Installing and maintaining Gallery content

3. In Windows Explorer, browse to [DVD drive]\Content\Gallery Essentials.

4. Double-click SMARTEssentials.gallerycollection.

Gallery Setup starts.

5. In the Content tab, select the categories you want to include and clear the categories you don’t want to include.

6. In the Languages tab, select the language packs you want to include and clear the language packs you don’t want to include.

T I P

To see the language pack names in English, clear Show native names.

7. In the Installation folder for Gallery content box, type the path to the folder where you want to store the Gallery collection.

8. Click OK.

Gallery Setup installs the selected Gallery collection.

9. Click Finish.

10. Repeat steps 3 to 9 for the Lesson Activity Toolkit ([DVD drive]\Content\Lesson Activity

Toolkit\Lesson Activity Toolkit.gallerycollection).

To download Gallery content from the Internet

1. Open the DVD software installation package in SMART Install Manager.

2. Click Product Selection.

The Product Selection page appears.

3. Select SMART Notebook.

4. Click Gallery Content.

The Gallery Content page appears.

5. Click Share Gallery content with all computers from a common network location.

6. If you want to download the Gallery Essentials collection, click Install beside

Essentials for Educators, and then follow the on-screen instructions.

7. If you want to download the Lesson Activity Toolkit collection, click Install beside

Lesson Activity Toolkit, and then follow the on-screen instructions.

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A P P E N D I X C

Installing and maintaining Gallery content

Configuring Gallery content using the command line interface

If you’re customizing the software using the command line interface, include the NETWORK_

CONTENT and CONTENT_TARGET_PATH properties in the installation package customization.

For more information on these properties, see Windows Installer properties and parameters on page

45.

Configuring Gallery content using SMART Install Manager

If you’re installing the software using SMART Install Manager, complete the procedure in this section to configure Gallery content.

To configure Gallery content using SMART Install Manager

1. Open the software installation package in SMART Install Manager.

2. Click Product Selection.

The Product Selection page appears.

3. Select SMART Notebook (and any other products you want to install).

4. Click Gallery Content.

The Gallery Content page appears.

5. Click Share Gallery content with all computers from a common network location.

6. In the Gallery location box, type the path to the folder on your school’s network that contains the

Gallery content.

7. Publish your changes as an MST file, and then deploy the MSI and MST files.

Modifying Gallery content

After installing the software, you can modify Gallery content using Gallery Setup. This program is available under [Programs folder]\Common Files\SMART Technologies\SMART Product

Update and you can run it from a graphical user interface or the command line.

To run Gallery Setup from a graphical user interface

1. In Windows Explorer, browse to [Programs folder]\Common

Files\SMART Technologies\SMART Product Update.

2. Double-click Gallery Setup.exe.

The Select a Gallery dialog box appears.

3. Select the Gallery collection you want to modify, and then click OK.

Gallery Setup starts.

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Installing and maintaining Gallery content

4. In the Content tab, select the categories you want to include and clear the categories you don’t want to include.

5. In the Languages tab, select the language packs you want to include and clear the language packs you don’t want to include.

T I P

To see the language pack names in English, clear the Show native names check box.

6. In the Installation folder for Gallery content box, type the path to the folder where you want to store the Gallery collection.

7. Click OK.

Gallery Setup updates the selected Gallery collection.

8. Click Finish.

To run Gallery Setup from the command line

1. Open a Command Prompt window.

2. Type the following command:

"[Path]\Gallery Setup.exe" [Command] [Flags] [Parameters]

Where: o [Path] is the path to the Gallery Setup.exe file.

N O T E

The default path is [Programs folder]\Common Files\SMART Technologies\SMART

Product Update.

o

[Command] is a command (see Commands on the next page).

o

[Flags] is one or more optional flags for the command (see Flags on the next page).

o

[Parameters] is one or more parameters for the command (see Parameters on page 74).

N O T E S o

For example commands, see Examples on page 75.

o Gallery Setup doesn’t support Windows Installer options.

3. Press ENTER.

Gallery Setup updates the selected Gallery collection.

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Installing and maintaining Gallery content

Commands

The following table defines available commands for Gallery Setup.

Command

-downloadall

-downloadsome

-installall

-installsome

-teamcontent

-mycontent

-repair

-uninstall

-register

Purpose

Download the entire Gallery collection to a source folder.

Download specific categories of the Gallery collection to a source folder.

Install the entire Gallery collection from the source folder to the destination folder.

Install specific categories of the Gallery collection from the source folder to the destination folder.

Notes

Specify which categories you want to download using the --c parameter.

If you omit the --source parameter, Gallery

Setup doesn’t use a default path unless you provide the

-allowdownload flag.

If you omit the --destination parameter,

Gallery Setup uses the default path defined in the Gallery collection’s configuration.

If you omit the --source parameter, Gallery

Setup doesn’t use a default path unless you provide the

-allowdownload flag.

If you omit the --destination parameter,

Gallery Setup uses the default path defined in the Gallery collection’s configuration.

Specify which categories you want to download using the --c parameter.

Register additional Team Content at the folder specified by the

-destination parameter.

You must enter an existing Gallery destination.

Set the default My Content path to the folder specified by the --destination parameter.

Attempt to detect and optionally remove corrupted galleries.

Include the --allowcleanup parameter to delete corrupted galleries.

Remove the installed Gallery collection.

Define the location of Gallery content.

Use this command with the

-destination and --configuration parameters, or with the --guid parameter.

Flags

The following table defines available flags for Gallery Setup.

Flag

-remote

Purpose Notes

Prevent Gallery Setup from registering itself with the SMART software.

This disables the Check for Updates feature and prevents users from updating the content.

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Flag

-verbose

-overrideproxy

-allowdownload

-forcedest

Purpose Notes

Output progress of operations to standard output when working in command line mode.

Set Gallery Setup to ignore default (systemwide or previously set) proxy settings where applicable, and use a proxy specified by the

-proxy parameter (server:port format), using a user name and password provided by the --username and --password parameters.

Download the Gallery collection from the default URL specified in the configuration.

You can set a user name and password without --overrideproxy, and still use it for authentication with the default proxy.

Use this flag with the --installall or

-installsome parameters when you omit the --source parameter.

Share Gallery content across users.

Parameters

The following table defines available parameters for Gallery Setup.

Parameter

-source

-destination

Value

[Path]

[Path]

-configuration [Path]

-proxy

-guid

[Server:Port]

[Identifier]

Purpose

Define the path to a local or network folder where the Gallery content is stored before installation.

Define the path to a local or network folder where Gallery Setup installs the

Gallery content.

Define the full path to a

.gallerycollection file, including the file name.

Specifies the proxy used by Gallery

Setup when you include the

-overrideproxy flag.

Specify a known Gallery collection to work with.

Notes

If you omit this parameter, the installation program uses the default

URL from the Gallery configuration, as specified by the --guid or

-configuration parameters.

If you omit this parameter, Gallery

Setup uses this default path found in the computer’s registry.

If you omit this parameter, you must provide the --guid parameter to specify a known Gallery collection.

A Gallery collection is known if Gallery

Setup has already opened its

.gallerycollection file. In this situation, use this parameter instead of the

-configuration parameter.

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Installing and maintaining Gallery content

Parameter

-c

-ui

Value

[Alias]

N/A

Purpose Notes

Download or install the category of the

Gallery collection identified by [Alias].

Use this parameter with the

-downloadsome and

-installsome commands.

You can include several --c parameters in a single command. Valid

[Alias] values for the Gallery Essentials collection are: l admin l arts l english l geography l history l math l people l science l special l sports

Specify the user interface level.

Use this parameter to show a progress indicator and error messages. If you don’t include this parameter, Gallery Setup works silently without a user interface.

Use --register with the

-downloadall or

-downloadsome parameters to display the full user interface.

Use --register with the

-installall or --installsome parameters to display a minimal user interface.

Examples

Downloading a Gallery collection

Use the following command to copy a Gallery collection from a specific source folder to a common destination folder:

"[Path]\Gallery Setup.exe" --downloadall --destination "[Path]"

--configuration "[Path]"

Downloading certain categories of a Gallery collection

Use the following command to copy only certain categories of a Gallery collection from a specific source folder to a common destination folder:

"[Path]\Gallery Setup.exe" --downloadsome --destination "[Path]"

--configuration "[Path]" --c "[Alias 1]" --c "[Alias 2]"

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Installing and maintaining Gallery content

Installing a Gallery collection

Use the following command to install a Gallery collection from the default source (as defined in the

.gallerycollection file) to a specific destination folder:

"[Path]\Gallery Setup.exe" --installall --allowdownload --destination

"[Path]" --configuration "[Path]"

Installing certain categories of a Gallery collection

Use the following command to install certain categories of a Gallery collection from the default source

(as defined in the .gallerycollection file) to a specific destination folder:

"[Path]\Gallery Setup.exe" --installsome --remote --source "[Path]"

--allowdownload --destination "[Path]" --configuration "[Path]"

--c "[Alias 1]" --c "[Alias 2]"

Registering installed Gallery collections

If you installed Gallery collections to a network location, use the following command to register the

Gallery content with the SMART software on each user’s computer:

"[Path]\Gallery Setup.exe" --register --remote --forcedest

--destination "[Path]" --configuration "[Path]"

Removing a Gallery collection

Use the following command to remove the Gallery Essentials collection:

"[Path]\Gallery Setup.exe" --uninstall --guid gallery.smarttech.com

T I P

To automate the removal of a Gallery collection, you can use the command in a batch file as a startup script.

Changing Gallery content locations

After installing the software, you can do the following: l

Change the location of the My Content folder.

l

Create or connect to a Team Content folder.

l

Connect to an RSS feed.

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Installing and maintaining Gallery content

Starting the software in Administration mode

Before you can maintain content folders, you must start the software in Administration mode.

To start SMART Notebook software in Administration mode

1. Open a Command Prompt window.

2. Type the following command:

"[Path]\Notebook.exe" /admin

Where [Path] is the path to the SMART Notebook software program folder.

N O T E

The default path is [Programs folder]\SMART Technologies\Education Software.

3. Press ENTER.

SMART Notebook software starts in Administration mode.

Changing the location of the My Content folder

The My Content folder is a location where teachers and students can store content for their individual use.

You can specify the location of the My Content folder during installation or afterward.

To change the location of the My Content folder after installation

1. Start the software in Administration mode (see Starting the software in Administration mode above).

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration:

Content Locations.

The Administration: Content Locations dialog box appears.

4. Click Browse.

The Browse For Folder dialog box appears.

5. Browse to and select the new My Content folder, and then click OK.

6. Click Close.

7. Close the software.

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Installing and maintaining Gallery content

Creating or connecting to Team Content folders

All users can create new content and save it in their My Content folders. To allow users to share content, you must create or connect to a Team Content folder.

T I P

If you create a Team Content folder on a computer’s hard disk, the folder is available only to users of that computer. However, if you create a Team Content folder on a server, the folder is available to all users on the school’s network with read and write access to the folder.

To create a new Team Content folder

1. Start the software in Administration mode (see Starting the software in Administration mode on the previous page).

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration:

Content Locations.

The Administration: Content Locations dialog box appears.

4. Click Create New.

The Browse For Folder dialog box appears.

5. Browse to and select the folder you want to designate as a Team Content folder, and then click

OK.

N O T E

The software adds an imsmanifest.xml file to the Team Content folder after you click OK.

This file identifies the folder as a Team Content folder.

6. Click Close.

7. Close the software.

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Installing and maintaining Gallery content

To connect to an existing Team Content folder

1. Start the software in Administration mode (see Starting the software in Administration mode on page 77).

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration:

Content Locations.

The Administration: Content Locations dialog box appears.

4. Click Add Existing.

The Browse For Folder dialog box appears.

5. Browse to and select the Team Content folder, and then click OK.

6. Click Close.

7. Close the software.

To disconnect a Team Content folder

1. Start the software in Administration mode (see Starting the software in Administration mode on page 77).

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration:

Content Locations.

The Administration: Content Locations dialog box appears.

4. Select the folder in the Team Content list, and then click Remove.

I M P O R T A N T

If you installed the Gallery Essentials and Lesson Activity Toolkit collections, folders for those collections appear in the Team Content list. Do not remove these folders from the list, or users will not be able to access these collections.

5. Click Close.

6. Close the software.

Connecting to an RSS feed

You can connect to a public or private RSS feed to send information to your school’s

SMART Notebook software and SMART Notebook SE software users through the Gallery tab.

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Installing and maintaining Gallery content

RSS is a format for delivering regularly changing web content. Many news-related websites, blogs and other publishers broadcast their content as RSS feeds.

To connect to an RSS feed

1. Start the software in Administration mode (see Starting the software in Administration mode on page 77).

2. Click the Gallery tab.

3. Click the Click here for more Gallery options icon , and then select Administration:

Content Locations.

The Administration: Content Locations dialog box appears.

4. Type the URL of the RSS feed in the Online Resources box.

5. Click Close.

6. Close the software.

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Appendix D:

Appendix D

Removing previous versions of

SMART Board software

Removing SMART Board software 9.x

Removing SMART Board software 8.x

Removing SMART Board software 7.x

Cleaning the registry

81

82

84

85

If you have version 9.0 or earlier of SMART Board software on your computers, SMART recommends that you remove it before installing new software.

Removing SMART Board software 9.x

You or your predecessor installed SMART Board software 9.x using the Windows Installer 3.1

installation utility.

You can remove SMART Board software 9.x using the installation package (if you still have it) or the product code.

To remove SMART Board software 9.x

Run the following command to remove the software using the installation package: msiexec /x "[Path]\SMART Board Software.msi" [Parameter]

Where o [Path] is the path to the SMART Board Software.msi file.

o

[Parameter] is the installation parameter (see Parameters on page 58).

OR

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A P P E N D I X D

Removing previous versions of SMART Board software

Run the following command to remove the software using the product code: msiexec /x [Product code] [Parameter]

Where o [Product code] is the product code for the version of SMART Notebook software you’re removing, including the braces (“{” and “}”).

Version

9.0.1.57

9.1.0.40

9.1.3.47

9.1.4.51

9.5.x.x

9.7.x.x

Product code

{D2EC1505-9F11-4A94-9644-DCD0299DE491}

{BD6516BA-2314-4F2C-9ECD-29BCB1074AFB}

{8D757887-9CD3-4F97-9873-E049E1C264CE}

{EE2A5345-CBE2-4932-83B0-D628D0D24AF8}

{B72EB184-2A42-4B3C-8F8F-D7EF163829B4}

{46486451-E60F-42C3-92D7-796D8594688A} o

[Parameter] is the installation parameter (see Parameters on page 58).

Removing SMART Board software 8.x

You or your predecessor installed SMART Board software 8.x using the InstallShield® installation utility.

You can remove SMART Board software 8.x by creating a setup.iss file and then using the file to remove the software from all computers.

N O T E

You need to create the setup.iss file only once. You can then use the file to remove the same version of SMART Board software from other computers on your network using a batch file or startup script.

Before completing the following procedures, determine the product code for the version of

SMART Board software installed on the computers.

Version

8.0.0.52

8.0.1

Product code

{7823065C-AA64-425D-A9A3-18BF7B99E944}

{F414173A-7BE1-46C6-811A-51277A4D9E7B}

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Version

8.1.0

8.1.1.24

8.1.2.8

8.1.3.17

8.1.4.19

Product code

{155FBC4E-CF09-4698-961B-DF9787E6B8B8}

{7AD771BB-B681-4659-B7FA-223FCB1FDF56}

{55C574CA-8D71-46F1-9897-98DAE55C0394}

{10D2A154-D221-4455-8426-E67D12C092F9}

{41CEFD25-0D33-44EA-A19C-5A1EBABFC041}

The product code includes the braces (“{” and “}”).

To create the setup.iss file

1. Run the following command:

"C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\

IDriver.exe" /MProductCode /l1033 /r/z-AddRemove --RemoveReg

The InstallShield installation utility removes SMART Board software and creates a setup.iss file in the root Windows folder.

2. Move the setup.iss file to a location where all computers can access it.

To remove SMART Board software 8.x

Run the following command:

"C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\

IDriver.exe" /MProductCode /l1033 /s /z-AddRemove -RemoveReg /f1"

[Path to the setup.iss file]\setup.iss"/f2"[Path to the

uninst.log file]\uninst.log"

Where o [Path to the setup.iss file] is the path to the setup.iss file you created in the previous procedure.

o [Path to the uninst.log file] is the path to the log file that the InstallShield installation utility creates when it removes the software.

83 smarttech.com/kb/170416

A P P E N D I X D

Removing previous versions of SMART Board software

Removing SMART Board software 7.x

You or your predecessor installed SMART Board software 7.x using the InstallShield installation utility.

You can remove SMART Board software 7.x by creating a setup.iss file and then using the file to remove the software from all computers.

N O T E

You need to create the setup.iss file only once. You can then use the file to remove the same version of SMART Board software from other computers on your network using a batch file or startup script.

Before completing the following procedures, determine the product code for the version of

SMART Board software installed on the computers.

Version

7.0

7.1

7.1.1

7.1.2

7.1.3

GUID

{72226969-B20E-439E-B0A1-FD1EE5403CCF}

{93458E57-1D12-4F01-980D-62D5430048D0}

{14AE43DA-37FE-4B73-99C0-D02E01B48837}

{28E27E54-92A5-4717-A4E5-837D7E894AB4}

{FF332803-8B46-4392-A2F4-8790735F7B26}

The product code includes the braces (“{” and “}”).

To create the setup.iss file

1. Run the following command:

RunDll32

C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\

Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation

Information\GUID\setup.exe" /r -l0x9 --AddRemove

The InstallShield installation utility removes SMART Board software and creates a setup.iss file in the root Windows folder.

2. Move the setup.iss file to a location where all computers can access it.

84 smarttech.com/kb/170416

A P P E N D I X D

Removing previous versions of SMART Board software

To remove SMART Board software 7.x

Run the following command:

RunDll32

C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\

Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation

Information\GUID\setup.exe" /s -l0x9 --AddRemove /f1"[Path to the

setup.iss file]\setup.iss" /f2"[Path to the setup.log file]

\setup.log"

Where o [Path to the setup.iss file] is the path to the setup.iss file you created in the previous procedure.

o [Path to the setup.log file] is the path to the log file that the InstallShield installation utility creates when it removes the software.

Cleaning the registry

When you remove a previous version of SMART Notebook software, the removal process can leave behind registry entries, preventing you from installing the latest version of the software.

C A U T I O N

Use caution when you open the Windows registry editor. If you incorrectly modify the Windows registry, you can damage your computer’s operating system. Back up your registry before performing the following procedures.

If you’re still having difficulties with remaining registry files, ensure that you have administrator rights and manually search the registry for SMART Notebook software, SMART Board software or

SMART Product Drivers files.

C A U T I O N

Do not remove files for other SMART products you want to retain. If you are unsure, contact

SMART Support ( smarttech.com/contactsupport ).

85 smarttech.com/kb/170416

A P P E N D I X D

Removing previous versions of SMART Board software

To manually clean the registry

1. Press START+R.

The Run dialog box appears.

2. Type regedit, and click OK.

The Registry Editor window appears.

3. Locate SMART files in the following locations, and then delete them: o HKEY_CURRENT_USER\Software\SMART Technologies Inc.

o HKEY_LOCAL_MACHINE\Software\SMART Technologies Inc.

o HKEY_CURRENT_USER\Software\SMART Technologies o HKEY_LOCAL_MACHINE\Software\SMART Technologies

4. Close the Registry Editor window.

5. Restart your computer.

86 smarttech.com/kb/170416

Index

3

3D Tools for SMART Notebook

software 11, 47

A

activation 10, 23, 46, 52

ActiveX 2-3, 21

administration content 49, 75

Administration mode 77

Adobe Flash Player 2-3, 21

Albanian 55, 62

Arabic 55, 61-62

arts content 49, 75

B

Basque 55, 61-62

Bengali 55, 62

C

Catalan 55, 61-62

certificate file 53

Chinese 55, 61-62

command line interface 20

computer imaging 23

computer requirements 2

CPU 14, 51

Croatian 55, 61-62

culture content 50, 75

Customer Experience Program 13, 48

Czech 55, 61, 63

87 smarttech.com/kb/170416

D

Danish 55, 61, 63

database 16

desktop icons 47

Diffie-Hellman encryption 53

DirectX 2

document camera See SMART Document

Camera

downloads 4

drivers

Print Capture See Print Capture Driver

SMART Document Camera 14, 51

unsigned 54

Dutch 55, 61, 63

E

education standards database 16

encryption 17, 53

English 55, 61, 63

English content 50, 75

Essentials for Educators collection See Gallery Essentials collection

Estonian 55, 63

evaluation content 49, 75

examples

Gallery command lines 75

Windows Installer command lines 58

F

Finnish 55, 61, 63

Flash See Adobe Flash Player

French 55, 61, 63

I N D E X

G

Gaelic 55, 63

Galician 55, 63

Gallery content

changing location of 76

installing 66

modifying 71

Gallery Essentials 66

geography content 50, 75

German 55, 61, 63

GPU 14, 51

Greek 55, 61, 63

Gujarathi 55, 63

H

I

hard disk space 2

hardware acceleration 14, 51

Hebrew 55, 61, 63

Hindi 55, 63

history content 50, 75

Hungarian 56, 61, 63

Icelandic 56, 63

imaging 23

Indonesian 56, 61, 63

Install Manager See SMART Install

Manager

Internet access 57

Italian 56, 62-63

J

Japanese 56, 62-63

K

Kannada 56, 63

88 smarttech.com/kb/170416

Kazakh 56, 63

Korean 56, 62-63

L

language arts content 50, 75

language files 61

language setup 45

Latvian 56, 63

Lesson Activity Toolkit 66

Lesson Activity Toolkit collection 50

Lithuanian 56, 63

M

Macedonian 56, 63

Malay 56, 63

Malayalam 56, 63

Maori 56, 64

Marathi 56, 64

Math Tools See SMART Notebook Math

Tools

mathematics content 50, 75

Microsoft .NET framework 3, 20

Microsoft Visual Studio Tools for Office 3, 20

MSI files 3, 34

MSP files 35

MST files 9, 45, 61

My Content folder 13, 50, 77

N

Norwegian 56, 62, 64

notification area 53

P

parameters 58

people and culture content 50, 75

Polish 56, 62, 64

Portuguese 56, 62, 64

I N D E X prerequisites

computer 2

knowledge 1

Print Capture Driver 13, 51

product key 10, 46

protection software 23

R

RAM 2

recreation content 50, 75

registry file 52

renewable activations 27

requirements 2

Romanian 56, 62, 64

Russian 56, 62, 64

S

science content 50, 75

Serbian 56, 62, 64

serial number See product key

service ports 16

shortcuts 47

Silent mode 58

Slovak 56, 62, 64

Slovenian 57, 62, 64

SMART Document Camera 14, 51, 54

SMART Ink 54

SMART Install Manager

about 7 downloading 7 installing 7

using 8

SMART Notebook 10, 46

SMART Notebook Math Tools 11, 46

SMART Notebook SE 16, 52

SMART Product Drivers 10, 46

SMART Product Update 12, 47

SMART Response 11, 46, 52

SMART Response CE 16, 52

SMART Response LE 15, 52

SMART Response PE 15, 52

89 smarttech.com/kb/170416

SMART Response VE 15

SMART Response XE 15, 52

SMART Tools 54

SMART Vantage 17, 54

SNMP 17

Spanish 57, 62, 64

special needs content 50, 75 sports content 50, 75

SSL digital certificates 17

startup 53-54

Swahili 57, 64

Swedish 57, 62, 64

system recovery software 23

T

Tablet PC support 54

Tamil 57, 64

Team Content folders 50, 78

technology content 50, 75

Telugu 57, 64

third-party applications 22

Turkish 57, 62, 64

tutorial file 14, 51

U

Ukrainian 57, 64

unsigned drivers 54

updates 33

Urdu 57, 64

V

Valencian 57, 64

W

Welsh 57, 64

Windows 7 operating system 2, 17, 54

Windows 8 operating system 2

Windows Installer 45

I N D E X

Windows operating systems 2

Windows XP operating system 2

X

XML 9

90 smarttech.com/kb/170416

SMART Technologies smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170416

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