Motorola RG2400 User`s guide

Residential Gateway
User’s Guide (RG2400)
6085 State Farm Drive • Rohnert Park, CA 94928
MOTOROLA the Stylized M Logo and Next Level Communications are registered in the US Patent & Trademark Office.
Other trademarks are the property of their respective owners. All other products or company names are used for identification purposes only and may be
trademarks of their respective owners.
Copyright © 2004 by Motorola Inc. / Next Level Communications. All rights reserved. Computer programs referred to in this documentation contain
confidential and proprietary information of Motorola / Next Level Communications.
Information contained in this document is subject to change without notice. Motorola / Next Level Communications assumes no responsibility for any errors
that may appear in this document, nor liability for any damages arising out of the use of this document. No part of this document may be reproduced in any
form by electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from
Motorola / Next Level Communications.
519725-001-00
September 2004.
TABLE OF CONTENTS
IMPORTANT SAFEGUARDS ............................................................................... 5
Safety ...........................................................................................................6
Repairs .........................................................................................................6
INTRODUCTION ............................................................................................... 7
About This Manual .......................................................................................7
What Your Network Service Provider Does ..................................................8
Optional Gateway Features .........................................................................9
GETTING STARTED ....................................................................................... 11
Using Your RG2400 ................................................................................... 11
AC Outlet ....................................................................................................13
Using Your Remote Control ........................................................................13
Caller ID/Message Waiting .........................................................................17
Using Pay-Per-View ...................................................................................18
Access Parental Control .............................................................................18
Recording Your Favorite Programs ............................................................19
Cancelling Your Recording .........................................................................19
Programming Your VCR Code (Optional) ..................................................20
ADVANCED USE ............................................................................................ 21
Changing or Programming Settings ...........................................................21
Determine the remote control Operating Mode (SRC-300A only) ..............21
Set the remote control Operating Mode (SRC-300A only) .........................21
Determining the Gateway ID ......................................................................22
Setting the Gateway ID ..............................................................................24
Determining the Remote Control ID ...........................................................24
Setting the Remote Control ID ...................................................................25
Programming the TV Code ........................................................................25
Programming the TV Code Using Code Search Method ...........................26
Verifying the TV Codes ..............................................................................27
Verifying and Setting Other Features .........................................................27
Accessing the TV Setup Menu ...................................................................27
Verifying the TV (RF) Setting .....................................................................28
Secondary Audio: Specifying A Preferred Language .................................29
Display Language ......................................................................................29
EADS (Emergency Alert Device Support) ..................................................29
CONNECTING YOUR PC TO THE INTERNET ..................................................... 31
Ethernet Connections .................................................................................31
CONFIGURATION EXAMPLES .......................................................................... 33
TV/VCR/Audio Connections .......................................................................34
TROUBLESHOOTING ...................................................................................... 39
Possible Causes and Solutions ..................................................................39
Contacting Your Network Service Provider for Help ...................................40
TV AND VCR CODES.................................................................................... 41
TV Codes - SRC 300 .................................................................................41
TV Codes - SRC-200 .................................................................................43
VCR Codes ................................................................................................44
SPECIFICATIONS ........................................................................................... 47
Certifications ..............................................................................................47
FCC Statement of Compliance ...................................................................48
INDEX........................................................................................................... 49
IMPORTANT SAFEGUARDS
READ INSTRUCTIONS – All the safety and operating instructions should be read before the product is operated.
RETAIN INSTRUCTIONS – The safety and operating instructions should be retained for future reference.
HEED WARNINGS – All warnings on the product and in the operating instructions should be adhered to.
CLEANING – Do not use liquid or aerosol cleaners to dust this product. Use a cloth lightly dampened with water
for cleaning.
ATTACHMENTS – Do not use attachments that are not recommended as they may cause a hazard.
WARNING – To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may
fall, causing serious personal injury and serious damage to the product. Use only with a cart,
stand or table recommended by the manufacturer or sold with the product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by
the manufacturer. A product and cart combination should be moved with care. Quick stops,
excessive force, and uneven surfaces may cause the product and cart combination to overturn.
VENTILATION – Slots and openings in the product housing are provided for ventilation, to ensure reliable operation of the product, and to protect it from overheating the following should be observed:
•
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•
•
•
•
•
•
•
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Openings should never be blocked by placing the product on a bed, sofa, rug, or similar surface.
Do not stack other equipment on top of the RG2400.
Maintain at least 2 inches of free space above the RG2400.
Do not install near heat sources such as radiators, heat registers, stoves or other apparatus (including
amplifiers) that produce heat.
POWER SOURCES – This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supplied to your home, consult your local power company. For equipment intended to operate from battery power or other sources, refer to the operating instructions.
GROUND OR POLARIZATION – This product may be equipped with a polarized alternating current line plug (a
plug having one blade larger than the other). This plug will fit into the power outlet in only one way. This is a
safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug
should still fail to fit into the outlet, contact an electrician to replace your obsolete outlet. Do not defeat the
safety purpose of the polarized plug.
POWER CORD PROTECTION – Power cords should be routed so they are not likely to be walked on or pinched
by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where the plugs exit from the product.
POWER SOCKET OUTLET – Use a power socket outlet located near the equipment that is easily accessible.
LIGHTNING – For added protection for this product during a lightning storm, or when it is left unattended,
unplug it from the wall outlet. This will prevent damage to the video product due to lightning and power line
surges.
OVERLOADING – Do not overload wall outlets and extension cords, as this can result in a risk of fire or electrical shock.
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OBJECT AND LIQUID ENTRY – Never push objects of any kind into this product through openings as they may
touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.
SERVICING – Do not attempt to service this equipment yourself as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
DAMAGE REQUIRING SERVICE – Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply cord or plug is damaged
• If liquid has been spilled or objects have fallen into the equipment
• If the product does not operate normally by following the operating instructions
• If the product has been dropped or the housing has been damaged
• When the product exhibits a distinct change in performance
SAFETY CHECK – Upon completion of any service or repairs to the product, ask the service technician to perform safety checks to determine that the product is operating properly.
SAFETY
This section reviews important safety concepts for working with the optical and electrical equipment covered in
this guide.
SAFETY ADVISORIES AND LABELS
Important warning notices, if any, are located on the back of the RG2400 about safety to people and equipment.
Failure to observe these rules and similar danger, caution, or warning notices can result in serious personal
injury, service interruption, and equipment damage.
SYMBOLS
Symbol
Meaning
Indicates “See instructions”.
Indicates “Double Insulation”.
Indicates “Use only with the cart, stand, bracket, tripod, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over”.
REPAIRS
If you find the unit in need of repair, contact your network service provider for repair or replacement. WARNING!
Disconnect unit before servicing.
6
INTRODUCTION
RG2400
Beneath the compact and stylish exterior of the RG2400 is a powerful media delivery system. The RG2400 is
different from other video boxes that you may have encountered. Some competitor boxes are designed to
deliver one video/audio channel to a single TV and/or VCR device. In contrast, the compact RG2400 delivers
the functionality of two or three high-quality digital video boxes in a single package. Depending on the model
you have, the RG2400 can deliver separate xDSL video services to up to three TVs at the same time. It also
provides a high-speed xDSL modem for Internet access and telephony capabilities, such as Caller ID and Message Waiting display.
ABOUT THIS MANUAL
The information in this manual is applicable to ADSL or VDSL versions of the Residential Gateway RG2400.
The term xDSL is a generic term, used in this manual, to refer to both ADSL and VDSL technologies.
GETTING STARTED on page 11 contains the information you use most frequently and helps you understand how
the RG2400 works after your NSP (network service provider) has connected and programmed its functions. It
also describes how to use the RG2400 remote control to access and control the basic features of the RG2400.
ADVANCED USE on page 21 provides more technical information about the RG2400 and gives instructions about
how to set up and program your system.
CONFIGURATION EXAMPLES on page 33 illustrates possible component wiring configurations of the RG in your
system to aid you if you want to move your equipment or connect additional equipment such as an entertainment center or a new VCR.
CONNECTING YOUR PC TO THE INTERNET on page 31 briefly explains connecting your PC to the Internet. Illustrations show configurations for setting up a LAN (local area network) in your home.
TROUBLESHOOTING on page 39 provides help for problem resolution.
7
WHAT YOUR NETWORK SERVICE PROVIDER DOES
The NSP (network service provider) is the company that installs your telephone and data services, as well as
possibly providing Internet service. Some telephone companies, however, use an ISP (Internet service provider)
company to offer Internet service to their customers.
During the initial installation your NSP does the following:
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•
Installs the RG2400 and connects it to your home entertainment system.
Sets all features and services to which you have subscribed including:
• Wiring additional rooms with coaxial cable for secondary TVs.
• Connecting secondary TVs (TV2 and TV3) to the network and to any splitters and RAP(s) (remote
antenna package) that are required.
Connects and configures your PC(s) to access the Internet.
Ensures that all the remote controls in your home used with your RG2400 are the correct model.
Installs the batteries in your remote control.
Programs your remote control(s) to operate a specific TV.
Provides labels for your remote controls to let you label one remote for each TV.
Writes the remote control IDs in the space provided (see form below).
•
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ABOUT RF CHANNELS
Your NSP sets your TV to operate on a specific RF channel. This setting allows you to receive video and audio
broadcast services.
Programming the TV to an RF channel is similar to setting a TV to a specific channel, such as channel 3, in
order to view movies played on your VCR. After the RF channel has been set, it is recommended that you do not
change it, as you will no longer be able to receive programming unless you retune your TV to a new RF channel.
Once your TV is tuned to the specified RF channel, the RG2400 and your remote allow you to surf through the
channel line-up and tune to any program from any TV viewing location. The table below demonstrates how the
TV outputs and the RF channels work together to deliver video and audio programming.
TV
OUTPUT Ports
RF Channel1
TV1
NETWORK IN/TV OUT
3 or 4
TV2
and/or
7, 8, 9 or 102
TV3 (VDSL only)
TV OUT
112, 12 or 13
1. These RF channels are representative only. Actual RF channels used will vary according to location
and will be determined by your NSP.
2. To avoid interference, do not use channels 10 and 11 simultaneously.
8
WRITE YOUR REMOTE CONTROL AND OTHER IDS HERE
You may wish to label each of your remote controls so you can easily identify which TV they have each been
programmed to control. Ask your service provider for labels if they have not already been provided for you.
Write your remote control ID here:
TV1 _____ TV2 _____ TV3 _____
Write your TV code here:
TV1 _____ TV2 _____ TV3 _____
Write your Gateway ID here:
____ ____ ____
OPTIONAL GATEWAY FEATURES
CLOSED CAPTIONING
The RG2400 supports closed captioning capability. Refer to your TV User’s Guide for instructions on how to use
closed captioning.
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GETTING STARTED
This section contains basic information needed to get you started using your new RG2400 right away. This information is covered in the following subsections:
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“Using Your RG2400” on page 11
“Using Your Remote Control” on page 13
“Changing Channels” on page 15
“Controlling TV Volume” on page 15
“Setting Up Channel Order and Your Favorite Channel List” on page 16
“Caller ID/Message Waiting” on page 17
“Using Pay-Per-View” on page 18
“Access Parental Control” on page 18
”Recording Your Favorite Programs” on page 19
”Cancelling Your Recording” on page 19
”Programming Your VCR Code (Optional)” on page 20
“Replacing Remote Control Batteries” on page 13
USING YOUR RG2400
The figure below shows the buttons you need to be familiar with when using the RG2400. See the following
table for descriptions of their functions.
Cursor
Up
Cursor
Left
Menu
Select
Cursor
Down
Cursor
Right
Power
Guide
Info
Channel
Down
Channel
Up
The following table describes the buttons on the front of the RG2400. These buttons operate at the primary
viewing location, which is TV1.
Button Name
Cursor Up
Button function
Moves the cursor up, one position at a time, within the current application.
Cursor Left
Moves the cursor left, one position at a time, within the current application.
Select
Selects the current item.
Cursor Down
Moves the cursor down, one position at a time, within the current application.
Cursor Right
Moves the cursor right, one position at a time, within the current application.
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Button Name
Power
Button function
■
■
■
■
Exits any active application.
Initiates power off sequence (either shows message/time display or power off channel depending on local
settings).
Toggles Power LED and the AC outlet (turns both LED and AC outlet on and off).
Reboots (restarts) the RG2400 if pressed and held for 5 seconds or more.
Menu
Displays the Gateway Menu.
Info
Displays information about the currently selected channel.
Guide
Displays the program guide.
Channel Up
Increases the channel number.
Channel Down
Decreases the channel number.
Messages
LED
On LED
Remote
LED
Clock
Display
The following table describes the LEDs on the front of the RG2400. These LEDs operate at the primary viewing
location, which is TV1
RG2400 LED
LED Function
Messages LED
A lit LED indicates one or more voice mail messages are present.
When the LED is off, there are no voice messages present.
Power (On) LED Lit when the AC outlet is switched on.
Blinks off and on during the startup process.
Remote LED
Briefly lit when a remote control key is pressed (using the remote tuned to the first stream or primary TV). Indicates
that remote keystroke activity is being seen by the settop.
Clock Display
(4-character
display)
■
■
■
■
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Under normal operation, this display shows the current time.
When the user changes channels, this display will display the channel selected for a few seconds, and then
return to presenting the current time.
Hardware Signoff - If the xDSL connection is lost or broken, the two characters on the left display a circling pattern, the two on the right will not be lit.
Software Signoff - If the xDSL connection is established but the system is unable to establish software signon,
the two characters on the left display a circling pattern and the two characters on the right also display a similar
circling pattern.
AC OUTLET
The RG2400 has an AC outlet on the rear of the unit. Other devices can be plugged into this outlet. The outlet is
on when the RG2400 is powered up. If you find that the outlet is off when the RG2400 is on, any press on the
remote control turns the AC outlet back on.
USING YOUR REMOTE CONTROL
The remote control allows you to control TV viewing from anywhere in your home. Your NSP (or yourself) can
program it to operate your TV as well as your RG2400. The remote control operates by sending either IR (infrared) or UHF (ultra-high frequency) signals to the RG2400. Your Network Service Provider programs your remote
to operate in the most appropriate mode for your home.
If your remote control is programmed for IR mode, it requires a direct line-of-sight in order to function. In other
words, you need to point an IR remote directly to the television or the RG2400. You can only use an IR remote
to operate a TV that is located in the same room as the RG2400. If your primary TV (TV1) located in a different
room than the RG2400, the remote must be programmed to use UHF mode.
Remote controls that control secondary TVs (TV2, TV3), are also programmed to operate in UHF mode.
REPLACING REMOTE CONTROL BATTERIES
1. Remove the battery compartment cover by holding the remote control with its back facing you, then pressing
the battery cover at the thumb depression and sliding it off.
2. Install two 1.5V AA alkaline batteries, aligning positive and negative terminals according to the diagrams in
the battery compartment.
3. Replace the remote control battery cover, snapping it into place.
4. Press the Power button on the remote control.
REMOTE CONTROL MODELS
Two models of remote control can be used with the RG2400. They are the SRC-300A and the SRC-200. To tell
which model you have, consult the label on the back of the remote control. The SRC-300A and the SRC-200 differ slightly. Both are described in the following sections.
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SRC-300A REMOTE CONTROL KEYS
M
A
N
B
C
O
D
P
Q
R
E
F
Fav
G
H
I
S
T
U
Last
Call ID
VOD
J
V
W
K
Mute
L
Back
X
A. LED: Lights when any button on the remote is pressed. Also, when pressed
and held starts programming sequences.
B. Exit: Exits the current function.
C. Directionals: Move cursor in program guide and menus.
D. Info: Displays current channel and program guide and menus.
E. Day back: Moves program guide back 24 hours.
F. Fav: Scans through favorite channels.
G. Vol: Adjusts TV volume.
H. Last: Tunes to last channel.
I. Call ID: Opens caller ID screen.
J. Home*: Displays web browser, if provided.
K. Number pad: selects channels.
L. Mute: Mutes and unmutes TV sound.
M. Power: Powers TV on/off and tunes to default channel.
N. A, B, C, D and Text*: Reserved for Teletext functions.
O. Page up and down: Pages up and down in program guide and menus.
P. Select: Selects highlighted option.
Q. Day forward: Moves program guide forward 24 hours.
R. Play*, Record, Pause*, and Stop*: Video on demand controls.
S. Ch. Changes program channel.
T. Guide: Displays interactive program guide.
U. PPV: Displays pay per view menu.
V. VOD*: Launches VOD (video on demand) menu, if provided.
W. Menu: Displays main menu.
X. Back*: In the browser, moves back to the previous screen.
* Key not available on simplified remotes.
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SRC-200 REMOTE CONTROL KEYS
A. A: Starts Remote ID programming sequence and VOD, if provided.
B. PPV: Displays Pay Per View menu.
C. Call ID: Opens Caller ID screen.
D. Exit: Exits current menu and returns you to previous screen.
E. Directionals: Arrows move cursor in program guide & menu screens.
F. Fav: Scans through favorite channels.
G. Vol: Adjusts TV volume.
H. Mute: Mutes TV sound. When pressed and held, initiates TV code setup.
I. Number pad: Selects channels.
J. Day back: Moves program guide back 24 hours.
K. B: Starts Gateway ID programming sequence & browser, if provided.
L. Power: Powers TV on/off and tunes to default channel.
M. Menu: Displays Main Menu.
N. Page up and down: Pages up and down in program guide and menus.
O. Guide: Displays interactive program guide.
P. Select: Selects highlighted option.
Q. LastCh: Tunes to last channel.
R. Info: Displays current channel and program information.
S. Chan: Changes program channel.
T. Day back: Moves program guide forward 24 hours.
LED
K
A
B
C
D
PO
P PV
WE
R
L
MENU
CAL
L ID
IT
EX
GUIDE
E
F
B
A
PA
GE
M
PA
GE
N
O
P
SELECT
TCH
LAS
FAV
R
INFO
G
V
O
L
MUTE
Q
C
H
A
N
S
H
I
J
1
2
3
4
5
6
7
8
9
DAY
0
DAY
T
ACTIVATING THE RG2400
The RG2400 doesn’t have an on/off button. However, if your NSP has activated the “One Touch Power” option,
the RG2400 can be put into a power saving mode when you use the POWER button on the remote to turn the
TV off. It is reactivated when the TV is turned on using the same button.
CHANGING CHANNELS
To change the channel using the remote control buttons do one of the following:
•
•
•
Press up or down on the channel key (labeled CHAN or Ch).
Enter the channel number on the number key pad and press Select.
Enter the channel number on the number key pad and wait 5 seconds; the RG2400 will go to the channel
entered.
To change the channel using the RG2400 front panel buttons:
•
Press the up or down key on the front panel.
CONTROLLING TV VOLUME
To raise or lower the volume on your TV using your remote control, press up or down on the VOL key.
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TO MUTE OR UNMUTE THE TV VOLUME USING YOUR REMOTE CONTROL
1. Press the MUTE key on the remote to mute your TV.
2. Press it again to unmute the TV.
SETTING UP CHANNEL ORDER AND YOUR FAVORITE CHANNEL LIST
You can use the remote control to select what channels will appear in your guide, set up your TV channel order
or create a list of your favorite channels. Once your favorite channel list is set up, it can be accessed by pressing
the FAV button on your remote control.
TO SELECT CHANNEL LIST
1. Press the MENU key on your remote control
2.
3.
4.
5.
6.
7.
The Main Menu screen of your interactive program guide is displayed.
Use the down (directional) key to highlight “Setup The Channels.”
Press SELECT.
An options screen is displayed.
Use the down (directional) key to highlight “Select Channels.”
Press SELECT.
Follow the instructions on the screen using your remote control buttons.
When you have completed your selection, press EXIT to return to the previous screen.
TO ARRANGE THE CHANNEL ORDER
1. Press MENU.
The Main Menu screen of your interactive program guide is displayed.
2. Use the up or down (directional) key to highlight “Setup The Channels.”
3. Press SELECT.
4.
5.
6.
7.
An options screen is displayed.
Use the down (directional) key to highlight “Change Channel Order.”
Press SELECT.
Follow the instructions in the interactive program guide.
When you have completed your selection, press EXIT to return to the previous screen.
TO CREATE A FAVORITE CHANNEL LIST
1. Press MENU.
2.
3.
4.
5.
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The Main Menu screen of your interactive program guide is displayed.
Use the down (directional) key to highlight “Setup The Channels.”
Press SELECT.
An options screen is displayed.
Use the down (directional) key to highlight “Favorite Channels.”
Press SELECT.
6. Follow the instructions in the interactive program guide to select your favorite channels.
7. When you have completed your selection, press EXIT to return to the previous screen.
User Tip: Selecting channels to be included in the Favorite Channel List can also be performed in Pay-Per-View
and when in the program guide menu.
Now, whenever you access the program guide or press the FAV key on your remote control, the channels will be
listed in the order you selected.
CALLER ID/MESSAGE WAITING
If you have subscribed to Caller ID, Voice Mail or Call Waiting services with your NSP, these capabilities are
enabled as soon as the RG2400 is connected to the network.
When an incoming call arrives, the message LED on the front of the
RG2400 is illuminated and caller ID information appears in the
upper left-hand corner of each of the TVs that is caller-ID enabled.
Incoming call from:
John Smith
555-1122
The information may include some or all of the following, depending
on the services available to you in your area.
•
•
•
•
The caller’s name
The caller’s number
The date of the call
The time of call
You may also receive messages indicating the following conditions
exist.
•
•
The caller is out of the area
The caller ID information is unavailable
Some of the caller information received is marked as private.
All caller ID information is added to the Call Log. The RG2400 maintains a log of the last 50 calls. Information
that is unavailable appears in the Call Log as unavailable or private. The log includes:
•
•
•
•
The caller’s name
The caller’s phone number
The date
The time of the call
TO VIEW THE CALL LOG
1. Press the CALL ID key on your remote control.
The Caller ID Log is displayed. New calls appear with:
• An asterisk (*)
• Highlighted text
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User Tip: Make changes to your Caller ID and Voice Mail setups by pressing the MENU button and then selecting “Telephone Services”.
2. Use the up or down (directional) keys to scroll through the list of calls in the Call Log.
3. Or, use the PAGE UP or PAGE DOWN buttons to scroll through pages of calls.
4. Press EXIT when you have finished.
USING PAY-PER-VIEW
The RG2400 allows you purchase and cancel Pay-Per-View programs, create passwords that control the ability
to purchase programs.
ORDER OR CANCEL PAY PER VIEW PROGRAMS USING YOUR REMOTE CONTROL
1. Press the PPV key on your remote control.
The interactive pay-per-view program guide is displayed.
2. Use your remote control and follow the instructions in the interactive program guide.
ACCESS PARENTAL CONTROL
The RG2400 allows you to use parental discretion about the TV programs or movies you want your children
viewing. This “parental lock” is easily set up and removed using your remote control. You can control access to
programs of your choice in several ways:
•
•
•
Lock by channel
Lock by rating and content
Lock by time
The RG2400 also allows you the option to create passwords that control the ability to purchase programs and
access parental locks.
1. Press MENU on your remote control.
2.
3.
4.
5.
6.
The Main Menu screen is displayed.
Use the down (directional) key on your remote to highlight “Parental Control.”
Press SELECT.
An options menu is displayed. The options include:
• Parental Control Locks
• Setup Passwords
Highlight the action you want to perform.
Press SELECT.
Follow the instructions on your interactive program guide.
Important! If you have forgotten your password and are unable to access pay-per-view or the parental controls,
contact your NSP and have them reset your password.
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RECORDING YOUR FAVORITE PROGRAMS
User Tip: When you are connecting your RG2400 to a VCR that has more than one AV input, be sure to plug into
the default, or primary input, which could be called AV-1 or L-1.
Make sure that your NSP has connected the VCR to the RG2400. For examples of VCR connections See “TV/
VCR/Audio Connections” on page 34.
1. Turn on your VCR.
2. Load the tape you want to record on.
3. Press GUIDE on your remote control.
4. Highlight the channel you wish to record.
5. Press SELECT.
6. Start the record function on your VCR. (Consult your VCR user’s manual for the correct procedure.)
User Tip: If you don’t want caller ID or other messages to appear in a program you are recording, turn the caller
ID feature off. See User Tip on page 18.
SETTING UP YOUR RG2400 TO START YOUR VCR (OPTIONAL)
Note: The IR Blaster (see illustrations on page 38) must be installed and your VCR(s) must be programmed into
the RG2400 by your NSP before the RG2400 can be programmed to record your favorite program. If the IR
Blaster hasn’t been installed, contact your NSP. Not all NSPs support use of the IR Blaster.
To setup the RG2400:
1. Press GUIDE on your remote control.
2. Use the up or down key to highlight the program you wish to record.
3. Press SELECT. An options menu is displayed.
4. Follow the interactive program guide instructions to set up the times to you want start and stop the recording.
User Tip: The record set up can be accessed from the Pay-Per-View menu so your pay-per-view selection can
be recorded at the time you choose.
When your programming is complete, the following occurs.
•
•
Your VCR begins recording.
The record LED on the front panel of RG2400 turns on.
Note: You cannot change channels while the recording is in progress.
CANCELLING YOUR RECORDING
If you want to cancel a recording in progress:
1. Press SELECT on your remote control.
2. Use the right key to highlight “Cancel.”
3. Press SELECT. Your recording will be canceled.
19
PROGRAMMING YOUR VCR CODE (OPTIONAL)
Note: Not all NSPs support VCR codes.
1. Turn on VCR.
2. Put a recordable tape into the VCR.
3. Press Menu on the remote control.
4.
5.
6.
7.
8.
9.
10.
11.
20
The Main Menu is displayed.
Use the down (directional) key to highlight “Setup VCR.”
Press SELECT.
An options menu is displayed.
If you know your VCR brand and code, highlight “Quick VCR Setup.” See ”VCR Codes” on page 44 for a list
of compatible VCRs.
Press SELECT.
An interactive action menu is displayed.
Follow the instructions in the menu.
If you don’t know your VCR code, highlight “Complete VCR Setup.”
Press SELECT.
An interactive action menu is displayed.
Follow the instructions on the menu.
ADVANCED USE
You will need the information in this section if you want to change the default settings that were set up by your
NSP or reprogram your remote control because it is not working correctly.
Note: Your NSP programs your RG2400 and remote control when your system is first connected. The NSP also
programs the same Gateway ID (this is the ID of your RG2400) into all the remote controls in your home. If there
is more than one RG2400 in your home, your NSP programs the Gateway ID into each remote control that communicates with a specific RG2400.
CHANGING OR PROGRAMMING SETTINGS
By using the remote control, the RG2400 front-panel buttons, and on-screen menus, you can perform the following tasks.
■
■
■
■
■
■
Determine the remote control Operating Mode
Set the remote control Operating Mode
Determine the Gateway ID
Set the Gateway ID
Determine the Remote Control ID
Set the Remote Control ID
■
■
■
■
■
Program TV Code
Verify the TV RF channel
Set the Display Language
Set up Secondary Audio
Set the EADS (Emergency Alert Device Support) display
DETERMINE THE REMOTE CONTROL OPERATING MODE (SRC-300A ONLY)
1.
2.
3.
4.
Press the LED key for three seconds until the LED flashes.
Press the INFO key. The LED stops blinking at this point and stays on solid.
Press and release the D key. When the D key is released, the LED immediately turns off.
Watch the LED.
The Operating Mode is indicated by a blink sequence. A short burst of flickering blinks indicates a '0' (SRC200 Compatibility Mode) while a single blink indicates a '1' (SRC-300A Native Mode.) There is a 1-second
pause before the LED turns on.
Once the LED sequence has completed, the SRC-300A returns to normal mode operation.
SET THE REMOTE CONTROL OPERATING MODE (SRC-300A ONLY)
The SRC-300A remote control operates older RG models as well as newer models. To allow for this, the remote
can be set to operate in either SRC-200 Compatibility Mode or SRC-300A Native Mode. When in SRC-200
Compatibility Mode, the SRC-300A transmits IR/UHF messages that use the same format as the SRC-200
remote control (messages are 16-bits in length.) When in SRC-300A Native Mode, the SRC-300A transmits IR/
UHF messages using the 18-bit message format. The default operating mode is SRC-200 Compatibility mode.
To program the operating mode:
1. Press and hold the LED key until it starts to blink.
21
If an invalid code is entered or a 20 second lapse in button presses occurs, the LED will turn off and the
remote control will return to normal operation. You will need to begin the procedure from step 1.
2. Press the REC key. The LED stops blinking and stays solid.
3. Press and release the D key.
The LED temporarily turns off. Releasing the key causes the LED to light up again.
4. Press 0 to select SRC-200 compatibility mode or 1 to select SRC-300A native mode.
The new Operating Mode is then stored in the device.
Important! If the Operating Mode had been 1 (SRC-300A Native Mode) and is now set to zero (SRC-200 Com-
patibility Mode), then the Gateway ID is reset to zero and also stored in the device.
Once changes have been made, the remote control resumes normal operation. If the value entered was not
valid (a keypress other than 0 or 1,) the LED indicates the error by turning off immediately and the remote
returns to normal operation. (All values in the device remain unchanged.)
DETERMINING THE GATEWAY ID
Check, ”Write Your Remote Control and Other IDs Here” on page 9. Your NSP may have already recorded the
Gateway’s ID on this page or on the back of the remote. If the ID has not been recorded, perform the following
steps.
1. Press the MENU button on the front panel of the RG2400. (See “Using Your RG2400” on page 11 for an
illustration and description of this button and other buttons on the RG2400s.)
The Gateway Menu screen will be displayed on your TV.
Gateway Menu
SEP 3
3:22 PM
TV Setup
Remote Control Setup
Exit
Use and , then press SELECT
Use EXIT to return to program viewing
2. Use the down key on your remote control to move down to Remote Control Setup.
3. Press SELECT on your RG2400 or your remote control.
22
The Remote Control Setup screen will been displayed.
Remote Control Setup
2200V3000
Press Source or PPV button on Remote now
Press EXIT to return to the main menu.
4. Press PPV on your remote control.
The screen lists the ID for the remote, identifies which TV this remote controls, and shows the Gateway ID.
Remote Control Setup
2200V3000
Press Source or PPV button on Remote now
Remote ID for this Remote is:
This remote is set to Control TV:
The Gateway ID is set to:
1
1 (Ch 6)
222
Press EXIT to return to the main menu.
If the Gateway ID programmed into your remote control does not match the Gateway ID of the RG2400, the
system prompts you to reset the Gateway ID.
For future reference, write down the Gateway ID number displayed in ”Write Your Remote Control and Other
IDs Here” on page 9.
5. Press EXIT twice on your remote to exit the Remote Control Setup and Gateway Menus.
23
SETTING THE GATEWAY ID
Depending upon the model of the remote control, instructions are as follows.
SRC-300A
SRC-200
1. Press the LED key and hold it down until the LED
flashes rapidly.
2. Press the REC key. The LED stops blinking at this point
and stays on solid.
3. Press the B key. The remote is now in programming
mode. You can set the GATEWAY ID.
4. Enter the 3-digit code assigned to your RG2400. The
valid range is 004 - 999 for SRC-300As in native mode.
For SRC-300As in SRC-200 Compatibility mode, the
range is 004 - 255. Enter a number with 3-digits, even if
it contains leading zeroes. Examples of valid values are:
009, 012, 354, or 988.
1. Press the B key and hold it down until the LED at the
top of the remote flashes rapidly.
2. Release the B key.
3. Enter the following three key sequence: 7-8-9. The
remote is now in programming mode. You can set the
GATEWAY ID.
4. Enter the 3-digit code assigned to your RG2400. The
valid range is 004 - 255. You must enter a number with
3-digits, even if it contains leading zeroes. Examples of
valid values are: 009, 012, 124, or 255.
If you entered the Gateway ID correctly, the LED blinks several times. If the value was not entered successfully,
the LED goes off and the remote control returns to normal operation. Repeat the steps above to try again. See
”Determining the Gateway ID” on page 22 to verify the Gateway ID.
DETERMINING THE REMOTE CONTROL ID
Depending upon the model of the remote control, instructions are as follows.
SRC-300A
SRC-200
1. Press the LED key for 3 seconds until the LED flashes. 1. Press the A button and hold it down until the LED at the
top of the remote flashes rapidly.
2. Press the INFO key. The LED stops blinking at this point
2. Press the FAV button and watch the LED.
and stays on solid.
3. Press the A key and watch the LED.
Following are the sequences of flashing that indicate how your remote control ID is programmed.
•
•
•
A short burst of flickering indicates a 0 (zero). A number of longer, steady blinks indicates a non-zero
digit, such as the following.
<pause> <long blink> <long blink> <long blink> indicates a “3.”
After blinking, the remote returns to normal operation.
Number of flashes
Remote Control ID
Mode
Rapid flickering
For TV1, which is in the same room as your RG2400
IR (Infra Red)
1
Remote TV1: Primary TV is in a different room than the RG2400.
UHF (ultra high frequency)
2
Remote TV2.
UHF
3
Remote TV3 (3-stream models only)
UHF
24
SETTING THE REMOTE CONTROL ID
Your NSP uses the following table when programming your remote control ID to work with each TV in your
household. You may use it, too.
Remote Control ID
Operates TV
Mode
0
Local TV1--TV in same room as RG. Remote is set to operate in IR mode.
IR
1
Remote TV1--TV in a different room than the RG.
UHF
2
TV2 (remote TV).
UHF
3
TV3 (3-stream models only).
UHF
To program the remote control ID:
SRC-300A
SRC-200
1. Press the LED key and hold it down until the LED
1. Press and continue to hold the A button until the LED at
flashes rapidly.
the top of the remote flashes rapidly.
2. Press the REC key. The LED stops blinking at this point 2. Enter the following three-digit sequence: 7-8-9. The
and stays on solid.
remote is now in programming mode.
3. Press the A key. The remote is now in programming
3. Enter the single-digit remote control ID from the table
mode.
on page 25.
4. Enter the single-digit remote control ID from the table
on page 25.
Note: Valid single-digit codes are 0, 1, 2 (and 3, with 3-stream models).
If you entered an invalid sequence or a 20-second lapse in button presses occurs, the LED turns off and the
remote control returns to standard operation.
If you correctly entered the single-digit code, the LED flashes on and off and then remains off.
Once you have set the remote control ID, write 0, 1, 2, or 3 on labels and place these labels on the TV and the
remote to help you identify the TV and the remote to which it is assigned. Your Network Service Provider may
have already done this.
Repeat this procedure for each remote control.
PROGRAMMING THE TV CODE
Your Network Service Provider programs each remote control to work with one TV by way of a TV code. The TV
Code is a specific code for each brand and model of TV. When a TV code is set, the remote control is ready to
operate the TV. The TV codes can be programmed manually, or they can be scanned. Each of the methods is
described below.
25
Follow the steps below to program the TV code when you already know the three-digit code. (For a list of codes,
see ”TV and VCR Codes” on page 41.)
SRC-300A
SRC-200
1. Press the MUTE button and hold it down until the LED
1. Press the LED key and hold it down until the LED
at the top of the remote control flashes rapidly.
flashes rapidly.
2. Press the REC key. The LED stops blinking at this point 2. While the LED button is flashing, enter the three digit
code that corresponds to the brand name of the TV.
and stays on solid.
See “TV Codes - SRC-200” on page 43.
3. Press and release the C key. The remote is now in programming mode.
4. Enter the three-digit code that corresponds to the brand
name of the TV. See “TV Codes - SRC 300” on page
41.
If the code is valid, the LED will flash on and off three times and then remain off.
If an invalid code is entered or a 20 second lapse in button presses occurs, the LED will turn off and the remote
control will return to normal operation. You will need to repeat the above procedure to program the TV code.
PROGRAMMING THE TV CODE USING CODE SEARCH METHOD
To program a TV code by using the search or scan method:
SRC-300A
SRC-200
1. Press the MUTE button and hold it down until the LED
1. Press the LED key and hold it down until the LED
at the top of the remote control flashes rapidly.
flashes rapidly.
2. Press the REC key. The LED stops blinking at this point 2. (Continue with step 3 below.)
and stays on solid. (Continue with step 3 below.)
3. Press and release the POWER key. The remote is now in TV code scan programming mode.
4. Press the up key to scan through all TV codes. ** When you reach the correct TV code, the TV will automatically turn
on, or off if it was previously on. Note that the LED will flash rapidly once you have scanned through all the codes, and
then it will continue to go through the codes again in a continuous wrap.
5. Press the SELECT button to store the TV code. The LED flashes rapidly, then stops, indicating that the TV code has
been stored.
6. Repeat procedure for each remote control.
7. If you press the up key too rapidly, you may pass the TV code before the time the TV turns on or off. If you are not
sure you are storing the correct TV code, press the down key slowly to cycle back through codes that have been previously scanned.
8. When the TV turns off, or on if it was previously off, press SELECT at that point to store the TV code.
26
VERIFYING THE TV CODES
To playback the TV code:
SRC-300A
SRC-200
1. Press the MUTE button and hold it down until the LED
1. Press the LED key and hold it down until the LED
at the top of the remote control flashes rapidly.
flashes rapidly.
2. Press the FAV button. The remote is now in playback
2. Press the INFO key. The LED stops blinking at this
mode.
point and stays on solid.
3. Press and release the C key. The remote is now in play- 3. Observe the LED. The TV code will be indicated by a
blink sequence for each number. See example below.
back mode.
4. Observe the LED. The TV code will be indicated by a
blink sequence for each number. See example below.
For example, code 130 would show as the following:
<pause> <long blink> <off> (represents 1)
<pause> <long blink> <long blink> <long blink><off> (represents 3)
<pause> <short burst of flickering blinks> <off> (represents 0)
VERIFYING AND SETTING OTHER FEATURES
The TV Setup menu allows you read the TV RF settings, as well as set Secondary Audio, Display Language
and the EADS display. These settings are accessed in the TV Setup Menu.
ACCESSING THE TV SETUP MENU
To access TV Setup Menu:
1. Press the MENU button on the front panel of the RG2400.
The Gateway Menu is displayed on your TV screen.
Gateway Menu
SEP 3 3:22 PM
TV Setup
Remote Control Setup
Exit
Use and , then press SELECT
Use EXIT to return to program viewing
2. Use the down or up key on the RG2400 or the remote to highlight TV Setup.
3. Press the SELECT button on the RG2400 or the remote control.
27
The TV Setup menu is displayed on your TV screen.
TV Setup Menu
SEP 3 3:22 PM
TV1
TV2
TV3
Position Graphics Display
Exit
Use and , then press SELECT
Use EXIT to return to program viewing
Note: The SELECT button on the remote control opens the Gateway menu only on the TV/Source that the re-
mote control is programmed to operate. If you press SELECT and nothing happens, you need to determine
which TV the remote operates. See “Determining the Remote Control ID” on page 24.
VERIFYING THE TV (RF) SETTING
1.
2.
3.
4.
5.
Press MENU button on the RG2400 front panel. The Gateway Menu is displayed.
Use the down or up key on the RG2400 or the remote control to scroll to TV Setup.
Press SELECT. The TV Setup Menu will be displayed on your TV.
Use the down or up key on the remote control to highlight the TV you want to examine.
Press SELECT.
For example, if you selected TV1, the Setup 1 menu will be displayed. The selected RF setting is displayed,
in this case channel 6 has been selected.
Setup 1
SEP 3 3:22 PM
TV (RF) Channel
Secondary Audio
Display Language
Emergency Alert Device Support
TV
6
Spanish
English
OFF
4:3
Use and to select item
Use and to change value
Use EXIT to return to previous menu
Note: Your Network Service Provider sets up the initial RF channel settings and your TV to provide program
channels by programming the output to a specific RF channel. If you need to change the RF channel settings, it
is recommended that you call your NSP to do this for you.
6. Press the EXIT button twice to exit back to the program screen.
28
SECONDARY AUDIO: SPECIFYING A PREFERRED LANGUAGE
Secondary audio allows you to select a preferred language for each TV.
Your NSP may deliver up to four audio programs with each video program. Your NSP may specify, for example,
English as the first language, Spanish as the second, French as the third and Chinese as the fourth. If the preferred language is available, the alternate language audio track will be transmitted with the video program.
If a selected language is not provided on a particular channel, the RG2400 defaults to the primary language provided with the program. For example, if you are watching a Spanish-only channel, Spanish audio is played
regardless of the Secondary Audio Display option.
1. Press the MENU button on the RG2400.
The Gateway Menu is displayed.
2. Use the up and down keys to highlight the TV Setup option.
3. Press SELECT.
The TV Setup menu is displayed.
4. Use the up and down keys to highlight the TV that you want to modify (TV1, 2 or 3).
5. Press SELECT.
The Setup TV# menu is displayed.
6. Use the up or down key on your RG2400 or remote control to highlight Secondary Audio.
7. Use the left and right keys to cycle through the alternate languages until the language you want is displayed.
8. Press the EXIT button twice to return to the program screen.
DISPLAY LANGUAGE
1. Press the MENU button on the RG2400.
The Gateway Menu is displayed.
2. Use the up and down keys to highlight the TV Setup option.
3. Press SELECT.
The TV Setup menu is displayed.
4. Use the up and down keys to highlight the TV that you want to modify (TV1, 2 or 3).
5. Press SELECT.
The Setup TV# menu is displayed.
6. Use the up or down key on your RG2400 or remote control to highlight Display Language.
7. Press the right key to highlight the default language, which was English in the previous examples.
8. Continue to press the right key in the language field until the language you want appears. Available lan-
guages are English, Spanish, French, and Norwegian.
9. When you have selected the preferred language, press EXIT to return to the Main Menu screen.
EADS (EMERGENCY ALERT DEVICE SUPPORT)
Your NSP enables the EADS (Emergency Alert Device Support) on each TV when service is established. If you
would like to disable or change the EADS settings, use the following directions:
1. Press the MENU button on the RG2400.
29
2.
3.
4.
5.
6.
7.
8.
The Gateway Menu is displayed.
Use the up and down keys to highlight the TV Setup option.
Press SELECT.
The TV Setup menu is displayed.
Use the up and down keys to highlight the TV/Source that you want to modify.
Press SELECT.
The Setup (TV#) menu appears on your TV screen.
Use the up and down keys to highlight Emergency Alert Device Support.
Press the right or left keys to enable/disable Emergency Alert Device Support.
Press EXIT to return to the previous menu.
If Emergency Alert Device Support is enabled, the following occurs for all EAS (Emergency Alert System)
broadcasts:
• You hear a two-tone attention signal during Emergency Alert broadcasts.
• The RG2400 automatically tunes your TV to the channel that is broadcasting the EAS message.
• The emergency message appears at the top of your TV screen.
A FLASH FLOOD WARNING HAS BEE
If EADS is not enabled, one of the following occurs, depending on the type of EAS broadcast:
• You hear a two-tone attention signal.
Flash Flood Warning
Tune to Channel 6 for information
•
A pop-up message appears on your TV screen to advise you of what type of emergency has occurred
and the channel you should tune for more information.
• The RG2400 automatically tunes your TV to the channel that is broadcasting the EAS message.
For national and required monthly testing alerts, the RG2400 automatically tunes the TV to the EADS channel.
30
CONNECTING YOUR PC TO THE INTERNET
Important: Connecting your PC to the Internet and setting up the communications protocols on your PC should
be done by your NSP. The following illustrations are for reference if you to move or replace your PC(s).
ETHERNET CONNECTIONS
Important: Although they appear identical, the CAT 5 cable that connects your RG2400 to your NSP (Network
Service Provider) may be wired differently than the RJ-45 cable that connects your PC to the RG2400. Do not
switch these two cables. If the cables are switched, the network connection to your RG2400 or your Ethernet
connection to your PC may not operate. It is recommended that you label the two cables to avoid inadvertently
switching them.
Single PC connected to the Internet through the RG2400
RJ-45
CAT 5 Ethernet
cable
PC
RJ-45
The RG2400 Ethernet output can connect to multiple PCs through the use of a hub. Whether all PCs connected
in this manner can be provided with Internet access service depends on your NSP.
31
Multiple PCs connected to the Internet through the RG2400.
Ethernet hub
CAT5 Ethernet
cable
PC
PC
32
CONFIGURATION EXAMPLES
Your Network Service Provider installs the RG2400 and connects all your electronic devices to the RG2400.
However, you may need the information in this section if you ever want to do any of the following:
•
•
•
Move existing devices to a different location
Add new devices to your system
Reconfigure existing connections
Note: The RG2400 should be located in the area with your primary TV (TV1) and your home entertainment sys-
tem.
When you rearrange your equipment, be sure to unplug and plug in your equipment in the following order:
1.
2.
3.
4.
Unplug all electronic devices, including the TV, VCR, and RG2400.
Disconnect all cables between your electronic devices.
Make your planned changes.
Reconnect the cables between these devices.
User Tip: When you are plugging your RG2400 in to a VCR that has more than one AV input, be sure to plug
your RG2400 into the default, or primary input, which could be called AV-1 or L-1. Consult your VCR user’s
manual.
5. After you have connected the cables, first plug in the RG2400.
RG2400 back panel.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
1
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
2
3
4
5
6
7
AC-3
8
9
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
10
11
ETHERNET
NETWORK IN
NETWORK IN/TV OUT
TV OUT
S-VIDEO
AUDIO L and AUDIO R
VIDEO (composite)
DIGITAL AUDIO (Dolby Digital or AC-3 on S/PDIF connector)
IR BLASTER
AC Power
AC Outlet
33
TV/VCR/AUDIO CONNECTIONS
TV OUT (VHF) to TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AC-3
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
TV1
VHF/UHF
IN
Video1 Video2
S-Video
Video In
Audio L
Audio R
VIDEO (composite)/AUDIO-L/AUDIO-R to TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AC-3
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
TV1
VHF/UHF
IN
Video1 Video2
S-Video
Video In
Audio L
Audio R
34
S-VIDEO/AUDIO-L/AUDIO-R to TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AC-3
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
TV1
VHF/UHF
IN
Video1Video2
S-Video
Video In
Audio L
Audio R
TV OUT (VHF) to VCR/TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
R
NETWORK IN
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AUX POWER
120 V 50-60 Hz
3.0A MAX
AC-3
120 V 50-60 Hz
3.3A MAX
VCR
ANTENNA IN
OUT TO TV
TV1
VHF/UHF
IN
Video1Video2
S-Video
Video In
Audio L
Audio R
35
Composite VIDEO with AUDIO-L/AUDIO-R to VCR and TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AC-3
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
VCR
TV1
VIDEO IN
AUDIO IN
VIDEO OUT
VHF/UHF
AUDIO OUT
IN
Video1Video2
S-Video
Video In
Audio L
Audio R
S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AC-3
audio receiver
AUDIO IN
AUDIO OUT
TV1
VHF/UHF
IN
Video1Video2
S-Video
Video In
Audio L
Audio R
36
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
S-VIDEO/Digital Audio to audio receiver and TV1.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AUX POWER
120 V 50-60 Hz
3.0A MAX
AC-3
120 V 50-60 Hz
3.3A MAX
audio receiver
DIGITAL AUDIO IN
AUDIO IN
AUDIO OUT
TV1
VHF/UHF
IN
Video1 Video2
S-Video
Video In
Audio L
Audio R
Basic home entertainment center.
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
TV1
AUDIO AUDIO VIDEO
AUX POWER
120 V 50-60 Hz
3.0A MAX
AC-3
120 V 50-60 Hz
3.3A MAX
VCR
VHF/UHF
IN
Video1 Video2
S-Video
Video Out
Video In
L R
Audio L
AUDIO IN
VIDEO IN
VIDEO OUT
AUDIO OUT
Audio R
audio receiver
L R
L
R
L
L R
AUDIO IN
AUDIO OUT
R
left speaker
SPEAKER OUT
right speaker
37
Advanced home entertainment center with Surround Sound (with Dolby Digital 5.1 capability).
NETWORK IN
TV OUT
ETHERNET
TV OUT
NETWORK IN
R
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
TV1
AC-3
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
VHF/UHF
IN
Video1 Video2
VCR
S-Video
Video In
Video Out
Audio L
AUDIO IN
VIDEO IN
Audio R
VIDEO OUT
AUDIO OUT
audio receiver
AUDIO IN
AUDIO OUT
DIGITAL AUDIO IN
FRONT CENTER BACK
SURROUND AUDIO OUT
right front
speaker
left front
speaker
woofer
right rear
speaker
left rear
speaker
IR Blaster connection and positioning.
NETWORK IN
TV OUT
ETHERNET
TV OUT
R
NETWORK IN
L
IR BLASTER
S-VIDEO
AUDIO AUDIO VIDEO
AC-3
AUX POWER
120 V 50-60 Hz
3.0A MAX
120 V 50-60 Hz
3.3A MAX
IR Blaster port
RG2400
IR Blaster
VCR
cable from IR
Blaster port
IR Blaster
38
TROUBLESHOOTING
POSSIBLE CAUSES AND SOLUTIONS
This section describes what to do if your system is not working correctly. Study the following tables to find possible causes and solutions to the problem.
Problem
Remote doesn’t work
Possible Cause
Try This
Dead batteries.
Change the batteries in your remote according to the instructions on page 13.
Obstruction between the
remote and the RG2400 or
IR Transmitter.
Make sure that nothing is on or blocking a clear line of sight between the
RG2400 and the remote.
Remote will not accept
programming changes
Weak batteries.
Replace batteries and reprogram.
Remote will not operate
at secondary viewing
locations
Weak or dead batteries.
Replace batteries.
Using wrong remote for that
TV.
Check remote label to be sure you are using correct remote control.
Obstruction between the
remote and the TV.
Make sure that nothing is on or blocking a clear line of sight between the TV
and the remote.
MUTE is pressed on the
remote control.
Press MUTE on the remote to restore volume level.
TV code not programmed.
Refer to “Programming the TV Code” on page 25.
TV or RG2400 may not be
activated.
Refer to “Getting Started” on page 11.
Cable signal may not be
reaching your home.
Make sure all cables are connected properly and that your TV is tuned to the
correct RF channel (for example 6,7, or 13) for the TV you are using (TV-1,
TV-2, or TV-3). If the baseband video output on the RG2400 is connected to
the VIDEO IN input on the TV, make sure the TV is set to the correct video
input.
VCR may be set incorrectly.
Check to see how the VCR is connected to the RG2400. If the baseband
video output on the RG2400 is connected to the VCR, the VCR must be ON
and programmed to VIDEO IN.
No sound
No picture
Make sure VCR/TV is set to TV.
Make sure the TV is set to the correct TV or video input.
No picture
Your RG2400 has recently
To restart your RG2400, press and hold down the power button on the front
panel for 5 seconds.
received a software
download. Sometimes after a
download the system fails to
operate. You may need to
restart your RG2400.
Picture is distorted
Coaxial cable is
disconnected or loose.
Reconnect or tighten the cable.
Blue or black TV screen
No video supplied to TV.
If VCR is connected using RCA jacks, VCR must be ON to provide picture.
Snowy picture on all TVs VCR is on at this location and Call your NSP to reset your RF channel.
TV is on wrong channel.
TV is on wrong channel for
Source.
Call your NSP to reset your RF channel.
Only one stereo speaker Audio connections are loose. Reconnect audio connections.
has sound
Check to make sure that no wires are frayed and no plugs are bent or broken.
39
Problem
Possible Cause
Try This
No power
Power cord is disconnected.
Check to make sure that the RG2400 is plugged into a live electrical outlet.
VCR will not record
VCR is on wrong channel.
See “Changing Channels” on page 15.
VCR is programmed
incorrectly.
Refer to the VCR User’s Manual.
VCR is not connected
properly.
See “TV/VCR/Audio Connections” on page 34.
VCR is connected with RCA
jacks and is not in correct
mode.
Place the VCR on the LINE input. This can be accomplished using the VCR
menu or changing the VCR channel until the display on the VCR indicates
LINE.
Note: If the outlet is controlled by a wall switch, make sure the switch is on.
Safety tab on tape is broken. Use a new tape.
VCR will not play tapes
TV on wrong channel for
playback or not using the
correct input.
Tune TV to correct RF channel.
VCR is not connected
properly.
See “TV/VCR/Audio Connections” on page 34.
Amber On-line LED
You don’t have on-line
services.
Call your Network Service Provider to initiate service.
Amber Network LED
The Gateway is not ready for Unplug power connection on back of Gateway then reconnect if light stays on
use.
more than 10 minutes.
Message on TV screen:
“There is a problem with
the network, Third video
not available.”
TV program temporarily not
available.
Or, you are unable to
make channel changes.
Wait several seconds and try again. If you are still unable to make the channel
change, turn off one of the other TV programs by shutting off the TV with the
remote. The RG2400detects that the TV program is no longer being watched.
This should free up programming for the other TV and should allow you to
receive video on the third TV.
CONTACTING YOUR NETWORK SERVICE PROVIDER FOR HELP
If you are unable to fix the problem yourself, contact your NSP for assistance. Depending on the problem you
are having, your NSP may ask for your RG2400’s model number. To find out what the model number is:
•
•
Press the MENU button on the front panel of the RG2400. The GATEWAY menu appears.
Select Remote Control Setup. The model number appears in the upper right-hand corner of the screen. For
example, RG2BV30000.
Be sure that the remote control you are using came with your RG2400. Using more than one type of remote with
the RG2400 does not work. Your NSP equips you with a set of remote controls that are all of the same type and
model. For information about setting up and programming your system using the RG2400 remote control as well
as setting up features such as Emergency Alert Services and Caller ID, see the second section of this manual,
see “Advanced Use” on page 21.
40
TV AND VCR CODES
TV CODES - SRC 300
This section lists TV models that
are compatible with the SRC-300A.
If you do not find the TV code you
need in the list, call your NSP.
TV and Codes
TV and Codes
Daewoo: 005, 010, 024, 027, 029, 030,
032, 098, 120, 130, 214, 215, 224, 247,
250, 252
Daytron: 006, 024, 098, 194, 224
DBX: 238
TV and Codes
Kawasho: 061
Kenwood: 006, 235, 251
Kloss: 022, 110, 175
Konka: 236
AOC: 005, 006, 019, 024, 032, 120, 140
Denon: 052
Admiral: 003, 018, 041, 087, 125, 129,
187, 194, 210
LXI: 003, 005, 010, 027, 087, 125, 129,
131, 132, 194, 223, 251
Dimensia: 125
Lloytron: 098, 224
Dixi: 010, 027, 032, 120
Lodgenet: 018
Dumont: 001
Loewe: 010, 027
Electrohome: 072, 098, 149, 224, 240
Logik: 018
Luxman: 005
Amark: 032, 098, 120, 224
Emerson: 005, 017, 033, 035, 037, 038,
039, 041, 054, 098, 130, 132, 141, 143,
176, 181, 185, 187, 194, 203, 222, 223,
224, 225, 226, 227, 251, 252, 253
Amstrad: 033
Envision: 006
Anam: 005, 009, 021, 032, 041, 120, 121,
183
Fisher: 042, 099, 194, 217
MTC: 005, 006, 010, 016, 024, 027, 202,
251
Anam-National: 211
Funai: 024, 041, 132, 187, 251
Archer: 032, 120
Futuretech: 041
Audiovox: 024, 032, 041, 120, 130
GE: 003, 005, 008, 009, 043, 087, 125,
130, 143, 147, 165, 182, 183, 206, 210,
211, 228, 231, 233, 248
Aiko: 024
Aiwa: 194, 251
Akai: 000, 005, 006, 032, 070, 072, 075,
107, 108, 120, 135, 139, 149
Alaron: 187
Audio Dynamics: 238
BPL: 144
Bell & Howell: 018, 194
Broksonic: 005, 010, 027, 174, 176, 225,
226, 245
Fujitsu: 187
Goldstar: 005, 006, 010, 027, 045, 098,
168, 194, 223, 224, 230, 238
MGA: 005, 006, 071, 072, 149, 187, 194,
240
Magnasonic: 010, 024, 027, 129, 131, 187
Magnavox: 000, 005, 006, 008, 010, 017,
024, 025, 027, 054, 067, 068, 098, 110,
132, 154, 167, 175, 187, 194, 216, 224,
231, 237, 251, 254
Majestic: 018
Marantz: 005, 006, 010, 027, 068, 072,
149, 237, 238
Marta: 223
Gradiente: 057, 060
Matsui: 010, 027, 032, 109, 120
CXC: 041
Granada: 010, 027
Candle: 005, 006, 022, 025
Hallmark: 005
Memorex: 005, 018, 032, 072, 120, 149,
187, 194, 219, 223, 242, 244, 248, 251
Capehart: 019
Harman Kardon: 238
Midland: 001, 003, 087, 165
Carver: 010, 027
Hinari: 010, 027, 187
Centurion: 005, 006, 194
Hitachi: 005, 017, 018, 024, 048, 049, 050,
051, 052, 053, 054, 055, 098, 116, 126,
142, 160, 185, 224, 231, 251
Mitsubishi: 005, 006, 017, 054, 070, 071,
072, 123, 129, 149, 187, 194, 239, 240
Citizen: 005, 006, 010, 016, 018, 022, 024,
025, 027, 098, 202, 224
Concerto: 005, 010, 027
Contec: 017, 041, 054, 181, 185, 227
Corando: 098, 224
Coronado: 098, 224
Craig: 021, 041
Crown: 041, 098, 224
Curtis-Mathes: 005, 006, 010, 016, 018,
027, 059, 098, 125, 131, 194, 202, 210,
224, 231, 251
Multitech: 041, 251
NAD: 002, 005, 131, 166
Infinity: 010, 027
NEC: 005, 006, 007, 183, 191, 194
JBL: 010, 027
National: 008, 010, 011, 012, 027, 146,
190, 211
JC Penney: 003, 005, 006, 014, 016, 043,
072, 087, 096, 098, 125, 131, 149, 165,
194, 202, 206, 210, 223, 224, 231, 238,
242
Nikkai: 010, 027, 113, 131
Onwa: 041
JVC: 057, 059, 060, 234, 235, 238
Optimus: 012, 166, 194, 242
Jensen: 056
Optonica: 129
KEC: 041
Orion: 010, 027, 037, 176, 212, 225, 226
KMC: 098, 224
Osume: 017, 054
KTV: 005, 006, 039, 041, 098, 224
41
TV and Codes
Panasonic: 008, 009, 010, 011, 012, 127,
148, 165, 177, 183, 211, 218, 231, 241,
242
Philco: 005, 006, 010, 024, 025, 027, 052,
067, 068, 072, 098, 110, 149, 175, 176,
183, 216, 224, 237, 251
Philips: 005, 006, 010, 025, 027, 068, 098,
136, 137, 138, 150, 220, 216, 223, 224,
237, 251
Pioneer: 002, 008, 048, 051, 076, 131,
166, 235
Portland: 005, 024, 098, 224
Proscan: 005, 125, 147, 152, 210, 233
Proton: 005, 006, 013, 019, 098, 224
Pulsar: 001, 024, 248
Quasar: 008, 009, 012, 165, 183, 211, 231,
242
RCA: 003, 005, 008, 014, 048, 063, 072,
078, 079, 080, 082, 084, 085, 086, 087,
125, 130, 147, 149, 160, 182, 183, 210,
231, 233, 251, 254
Radio Shack: 003, 005, 041, 072, 087,
098, 141, 149, 194, 224, 230, 242, 251
TV and Codes
Supra: 005, 022
Sylvania: 005, 006, 010, 024, 025, 027,
068, 098, 110, 132, 175, 194, 224, 237,
240, 251
Symphonic: 132, 179, 251
TIVO: 136, 137, 138
TMK: 005
Tandy: 098, 113, 129, 224, 251
Tatung: 009, 010, 027, 183, 211
Teac: 251
Technics: 008, 012, 165, 242
Techwood: 005, 165
Teknika: 005, 010, 016, 018, 022, 024,
025, 027, 041, 072, 098, 114, 149, 187,
202, 223, 224, 251
Telerent: 018, 098, 224
Teletech: 032, 120
Thomson: 051, 116, 142
Toshiba: 016, 017, 054, 096, 131, 194,
202, 240, 245, 247
Totevision: 098, 223, 224
Realistic: 005, 006, 035, 041, 098, 141,
194, 222, 223, 224, 251
Universal: 043, 206
Runco: 001, 006, 243
Victor: 057, 060, 235
SAA: 145
Video Concepts: 070, 238, 251
SSS: 005, 041
Vidtech: 005
Saba: 051, 116, 142
Viking: 022
Saisho: 032, 033, 109, 120
Wards: 000, 005, 006, 010, 018, 027, 043,
067, 068, 125, 141, 182, 187, 194, 206,
224, 251
Sampo: 006, 019, 156, 194
Samsung: 005, 006, 010, 016, 027, 032,
098, 120, 155, 157, 167, 194, 202, 219,
221, 224, 229, 244, 246, 247
Vector Research: 006, 238
Westinghouse: 037, 041, 130, 176, 194
Yamaha: 005, 006, 238, 251
Sansui: 176, 225, 235, 251
Yorx: 006, 194
Sanyo: 042, 089, 092, 109, 184, 194, 217,
219, 244
Zenith: 001, 018, 024, 178, 223, 225, 235,
248, 249, 251
Scott: 005, 006, 037, 041, 093, 098, 187,
194, 224, 247
Zonda: 032, 120
Sears: 003, 005, 010, 016, 027, 042, 087,
096, 098, 099, 101, 102, 104, 125, 131,
132, 184, 187, 194, 202, 217, 223, 224,
251
Sharp: 017, 054, 098, 129, 141, 200, 224,
254
Signature: 010, 018, 027, 251
Sony: 000, 109, 180, 189, 232
Soundesign: 005, 025, 041, 187, 251
Spectricon: 032, 120
Starlite: 041
42
TV CODES - SRC-200
This section lists TV model s that
are compatible with the SRC-200. If
you do not find the TV code you
need in the list, call your NSP.
TV and Codes
TV and Codes
TV and Codes
GE: 003, 005, 008, 009, 043, 125, 130,
147, 206, 210, 211, 228, 231, 248
Optonica: 129
Goldstar: 005, 010, 045, 098, 194, 223,
224, 230, 238
Osume: 017
Hallmark: 005
Orion: 225, 226
Panasonic: 008, 009, 010, 011, 012, 177,
211, 231, 242
AOC: 005, 006, 019, 120, 140
Harmon Kardon: 238
Admiral: 018, 194, 210
Hinari: 187
Aiwa: 194, 251
Philips: 005, 010, 025, 027, 068, 220, 223,
224, 237, 251
Amark: 120, 224
Hitachi: 005, 018, 048, 049, 050, 051, 052,
053, 054, 055, 098, 126, 185, 224, 231,
251
Amstrad: 033
Infinity: 010
Portland: 005, 098, 224
Anam: 005, 009, 021, 041, 120, 121
JBL: 010
Proscan: 125, 147, 210
Anam-National: 211
Proton: 005, 006, 013, 019, 098, 224
Archer: 120
JC Penney: 003, 005, 006, 014, 016, 043,
096, 098, 125, 194, 206, 210, 223, 224,
231, 238, 242
Audio Dynamics: 238
JVC: 057, 059, 060, 235, 238
Quasar: 008, 009, 211, 231, 242
Audiovox: 120
Jensen: 056
Bell & Howell: 018
KMC: 224
Broksonic: 005, 174, 225, 226
RCA: 003, 005, 014, 048, 078, 079, 080,
082, 084, 085, 086, 087, 125, 147, 210,
231, 251, 255
KTV: 005, 039, 041, 098, 224
CXC: 041
Kawasho: 061
Candle: 005, 006, 022, 025
Kenwood: 006, 235, 251
Capehart: 019
Kloss: 022, 110
Centurion: 194
LXI: 003, 005, 010, 125, 129, 131, 194,
223, 251
Runco: 243
Akai: 000, 005, 032, 070
Citizen: 005, 006, 016, 018, 022, 024, 025,
098, 202, 224
Philco: 005, 006, 010, 025, 067, 068, 110,
224, 237, 251
Pioneer: 002, 048, 051, 076, 235
Pulsar: 001, 248
Radio Shack: 005, 041, 098, 141, 194,
224, 230, 242
Realistic: 041, 141, 194, 222, 223, 224,
251
SAA: 145
Lloytron: 224
SSS: 005, 041
Concerto: 005
Lodgenet: 018
Saba: 051
Contec: 017, 041, 185, 227
Logik: 018
Saisho: 032, 033, 109
Corando: 224
Luxman: 005
Sampo: 006, 019, 194
Craig: 021, 041
MGA: 005, 006, 071, 072, 187, 194, 240
Crown: 098
MTC: 005, 006, 016, 202
Samsung: 005, 006, 010, 016, 032, 098,
194, 202, 221, 224, 244, 246, 247
Curtis-Mathes:005, 006, 016, 018, 059,
098, 125, 194, 202, 210, 224, 231
Magnavox: 000, 005, 006, 010, 017, 025,
027, 067, 068, 110, 154, 167, 175, 194,
224, 231, 237, 251, 255
Sansui: 225, 235
Daewoo: 005, 024, 029, 030, 032, 098,
214, 215, 224, 247, 252
Majestic: 018
Scott: 005, 037, 041, 093, 098, 187, 194,
224, 247
Daytron: 098, 194, 224
Marta: 223
Dimensia: 125
Matsui: 032, 109
Electrohome: 098, 224, 240
Memorex: 018, 032, 194, 223, 242, 244,
248, 251
Sharp: 017, 098, 129, 141, 200, 224, 255
Mitsubishi: 005, 017, 070, 071, 072, 123,
149, 187, 194, 239, 240
Sony: 000, 017, 109, 180
DBX: 238
Emerson: 005, 017, 033, 035, 037, 038,
039, 041, 098, 143, 176, 185, 187, 203,
222, 223, 224, 225, 226, 227, 251
Marantz: 005, 006, 010, 068, 237, 238
Sanyo: 017, 042, 089, 092, 109, 194, 217,
244
Sears: 003, 005, 042, 096, 098, 099, 101,
102, 104, 125, 131, 187, 194, 202, 217,
223, 224
Signature: 018, 251
Fisher: 042, 194, 217
NAD: 002, 131
Soundesign: 005, 025, 041, 251
Fujitsu: 187
NEC: 005, 006, 007, 191, 194
Spectricon: 120
Funai: 041, 187, 251
National: 008, 010, 011, 012, 190, 211
Supra: 005, 022
Futuretech: 041
Onwa: 041
Sylvania: 005, 006, 010, 025, 068, 098,
110, 194, 224, 237, 240, 251
Optimus: 242
43
TV and Codes
TV and Codes
Symphonic: 32, 251
Universal: 043, 206
TMK: 005
Vector Research: 006, 238
Tandy: 098, 113, 129, 251
Victor: 057, 235
Tatung: 009, 211
Video Concepts: 070, 238, 251
Teac: 251
Vidtech: 005
Technics: 008, 242
Viking: 022
Techwood: 005
Wards: 000, 005, 006, 010, 018, 043, 067,
068, 125, 141, 187, 194, 206, 224, 251
Teknika: 005, 010, 016, 018, 022, 024,
025, 041, 072, 098, 114, 187, 202, 223,
224, 251
Westinghouse: 194
Yamaha: 005, 006, 238, 251
Telerent: 018, 224
Yorx: 194
Teletech: 032
Zenith: 001, 018, 223, 225, 235, 248, 249,
251
Thomson: 051
Toshiba: 016, 017, 096, 131, 194, 202,
240, 247
Zonda: 120
Totevision: 098, 223, 224
VCR CODES
This table lists the VCR models and
code numbers that are compatible
with the IR Transmitter. If you do not
find the code you need in the list
shown, call your NSP. Not all NSPs
support use of the IR Blaster. These
codes are exclusively for use with
RG2400s equipped with an IR
Transmitter.
VCR and Codes
VCR and Codes
Carver: 081
Grundig: 195
Cineral: 278
Harley Davidson: 000
Citizen: 278, 037
Harman/Kardon: 038, 081
Colt: 072
Harwood: 068, 072
Craig: 037, 072, 047, 240, 271
Headquarter: 046
Curtis Mathes: 035, 041, 060, 162
Hitachi: 042, 105, 000, 041
Cybernex: 051, 240
HI-Q: 047
Daewoo: 278, 561, 020, 045
Hughes Network Systems: 042
Daytron: 020
JVC: 067, 008, 041
Denon: 042
Jensen: 041
Dynatech: 000
KEC: 037, 278
Electrohome: 037
KLH: 072
Electrophonic: 037
Kenwood: 041, 067, 038
Emerex: 032
Kodak: 035, 037
LXI: 037
Asha: 240
Emerson: 184, 002, 209, 278, 036, 121,
211, 208, 479, 561, 061, 088, 212, 000,
037, 043, 068
Audiovox: 037
Fisher: 047, 104, 054, 066
Beaumark: 240
Fuji: 033, 035
Bell & Howell: 104
Funai: 000
Broksonic: 121, 184, 002, 209, 211, 479
GE: 035, 060, 048, 202, 240
CCE: 072, 278
Garrard: 000
Calix: 037
Go Video: 432, 526, 232
Canon: 035
GoldStar: 037, 038
Capehart: 020
Gradiente: 008, 000
VCR and Codes
Admiral: 048, 209
Adventura: 000
Aiko: 278
Aiwa: 307, 000, 037
Akai: 106, 053, 041, 061
America Action: 278
American High: 035
44
Lloyd's 000, 208
Logik: 072
MEI: 035
MGA: 043, 061, 240
MGN Technology: 240
MTC: 000, 240
Magnasonic: 278
Magnavox: 035, 081, 000, 039, 149
Magnin: 240
VCR and Codes
VCR and Codes
Marantz: 081, 035
Sanyo: 047, 046, 104, 240
Marta: 037
Scott: 184, 211, 121, 043, 045, 210, 212
Matsushita: 035, 162
Sears: 054, 105, 037, 042, 000, 035, 046,
047, 066, 104
Memorex: 104, 047, 000, 037, 048, 035,
046, 240, 307, 039, 209, 162
Semp: 045
Minolta: 105, 042
Sharp: 048, 062
Mitsubishi: 043, 173, 061, 048, 067
Shintom: 072
Motorola: 035, 048
Shogun: 051, 240
Multitech: 000, 072
Singer: 072
NAD: 058
Sony: 033, 034, 032, 000, 035
NEC: 038, 040, 041, 067, 104
Sylvania: 035, 081, 000, 043
Nikko: 037
Symphonic: 000
Nikon: 034
TMK: 036, 208, 240
Noblex: 240
Tatung: 041
Olympus: 035
Teac: 000, 041
Optimus: 162, 048, 058, 037, 104, 432
Technics: 035, 162
Optonica: 062
Teknika: 000, 035, 037
Orion: 479, 002, 184, 209
Thomas: 000
Panasonic: 035, 162, 077, 225, 616
Toshiba: 045, 210, 212, 043, 066, 366
Penney: 035, 240, 037, 042, 038, 040, 054
Totevision: 037, 240
Pentax: 042, 105
Unitech: 240
Philco: 035, 209, 479
Vector: 045
Philips: 081, 035, 062
Vector Research: 038, 040
Pilot: 037
Video Concepts: 040, 045, 061
Pioneer: 058, 067
Videosonic: 240
Portland: 020
Profitronic: 240
Wards: 035, 060, 062, 000, 047, 212, 240,
042, 048, 072, 081, 149
Proscan: 060, 202
White Westinghouse: 278, 209
Protec: 072
XR-1000: 072, 000, 035
Pulsar: 039, 051
Yamaha: 038
Quarter: 046
Zenith: 039, 000, 033, 034, 209, 479
Quartz: 046
Quasar: 035, 162, 077
RCA: 060, 149, 202, 042, 105, 035, 048,
077, 106, 240
Note: The IR Transmitter is not
compatible with:
•
Radio Shack: 000
Radix: 037
Randex: 037
•
Samsun VCR/TV model number
CDX1342
Philips VCR model number
VRX364AT
Realistic: 000, 104, 047, 048, 037, 035,
062, 046, 066
Ricoh: 034
Runco: 039
STS: 042
Samsung: 045, 051, 053, 240
Sanky: 039, 048
Sansui: 041, 479, 000, 067, 209, 271
45
46
SPECIFICATIONS
Cabling Requirements
Input/Output
Cable (connector)
NETWORK IN
CAT 5 (RJ-45)
DOLBY DIGITAL AUDIO(AC-3)
optical for AC-3
AUDIO L/R
shielded phono cable (RCA male)
VIDEO
shielded phono cable (RCA male)
S-VIDEO
S-video
NETWORK IN/TV OUT
coax (F male)
TV OUT
coax (F male)
ETHERNET
CAT 5 cable (RJ-45)
IR BLASTER
n/a (3.5 mm mini male)
Power Requirements
Condition
normal operation
Power Consumption (watts)
<30 watts, 105-125VAC 60Hz
Environmental
Temperature Range
0 to 40°C
Humidity Range
(non-condensing)
Storage Range
-40°C to + 80°C
5% to 95%
Dimensions
Height
2.75 in. (6.95cm)
Width
14.75 in. (37.46cm)
Depth
10.125 in. (25.73cm)
CERTIFICATIONS
•
•
•
•
•
GR-1089-CORE
FCC Title 47 Part 15, Class B
UL 1950
UL and CSA 1950, and CE
ASTM D (mechanical shock and vibration standards)
47
FCC STATEMENT OF COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
•
48
Reorient or relocate the antenna.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
INDEX
A
I
about this manual 7
Advanced Use 21
IDs
Gateway, determining 22–23
Important Safeguards 5
Internet
connecting multiple PCs 32
Internet connections
PCs, multiple 31
Introduction 7
IR, about 13
B
batteries
remote control 13
buttons
remote control 14, 15
RG2400 11
RG2400, front panel 11, 12
C
cable requirements 47
Certifications 47
changing channels 15
using the remote control 15
using the RG2400 buttons 15
channel list
select 16
channel order
favorite 16
setting up 16
closed captioning 9
codes
TV (SRC-200) 43–44
TV (SRC-300A) 41–42
VCR 44–45
Controlling TV Volume 15
D
dimensions 47
Display Language 29
changing 29
down key, about 12
E
Emergency Alert Device Support 29–30
entertainment center 38
advanced, illustrated 38
basic, illustrated 37
Ethernet connections 31
single PC 31
F
FCC statement of compliance 48
front panel
buttons 12
G
Gateway ID 24
determining 22–23
setting 21, 24, 26
Gateway Menu, illustrated 22, 27
Getting Started 11
L
language alternatives 29
M
message waiting 17
mute TV volume 16
N
Network Access Provider
finding 40
Network Service Provider
Services 8
P
Parental Control 18
parental locks 18
pay-per-view
using 18
plugging in devices 33
power requirements 47
preface 5
R
recording your favorite programs 19
remote control 13
buttons (SRC-200) 15
buttons (SRC-300A) 14
buttons, described 14, 15
using 13
remote control ID
setting 25
remote control ID form 9
Remote Control ID menu, illustrated 23
remote control ID, determining 24
Remote Control Setup menu, illustrated 23
replacing remote control batteries 13
RF channels, about 8
RF settings 28
RF settings, verifying 28
RG2400
using 11
RG2400 buttons, illustrated 11
RG2400 front panel
Channel Down key, about 12
Channel Up key, about 12
Clock Display, about 12
Cursor buttons, about 11
Guide button, about 12
Info button, about 12
Menu button, about 12
Message LED, about 12
On LED, about 12
Power button, about 12
Power LED, about 12
Remote LED, about 12
Select button, about 11
S
Safety 6
advisories and labels 6
repairs 6
secondary audio 29
settings
changing 21
programming 21
Setup Menu, illustrated 28
Setup TV menu 27, 28
Specifications 47
SRC-200 remote control
TV codes, list 43–44
SRC-300A remote control
TV codes, list 41–42
Surround Sound, wiring illustrated 38
T
temperature
operating range 47
troubleshooting 39–40
blue or black screen 39
no picture 39
no power 40
no sound 39
picture distortion 39
remote control won’t change channels 39
replacing remote control batteries 13
snowy picture 39
VCR will not play tapes 40
VCR will not record 40
TV codes 43
obtaining, using the code search method 26
programming 25
SRC-200, list 43–44
SRC-300A, list 41–42
TV Setup Menu, illustrated 28
TV volume
controlling 15
TV/VCR/Audio Connections 34–38
TVs
closed captioning 9
programming 27–28
U
UHF, about 13
unmute TV volume 16
unplugging devices 33
V
VCR codes 44–45
programming 20
VCR, plugging into 33
VCR, using the RG2400 to start 19
video recording 19
W
wiring
advanced home entertainment center with Surround
Sound 38
basic home entertainment center 37
composite video with AUDIO-L/AUDIO-R and TV1 36
S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and
TV1 36
S-VIDEO/AUDIO-L/AUDIO-R to TV1 35
TV OUT to TV1 34
TV OUT to VCR/TV1 35
VIDEO/AUDIO-L/AUDIO-R to TV1 34