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- MultiVoice Gateway
- User's Guide
- 278 Pages
Ascend MAX MultiVoice Gateway User’s Guide
Below you will find brief information for MultiVoice Gateway MAX. This document provides instructions for setting up and configuring the MultiVoice Gateway for use with the MAX series of products. The MultiVoice Gateway enables you to make and receive voice calls over your data network using the H.323 protocol. The document covers topics such as hardware installation, configuring the WAN interfaces, configuring MultiVoice, configuring Frame Relay and configuring IP routing.
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MultiVoice Gateway for the MAX—
User’s Guide
Ascend Communications, Inc.
Part Number: 7820-0583-002
For software version 7.0.0
Preliminary November 10, 1998
November 2, 1998
MAX, and MultiVoice Gateway are trademarks of Ascend Communications, Inc. Other trademarks and trade names mentioned in this publication belong to their respective owners.
Portions of the software are © 1998 VocalTec Communications Ltd. Ascend software contains embedded H.323 technology from RADVision Inc. Portions of the software are © 1998
RADVision Inc.
Copyright © October 1998, Ascend Communications, Inc. All Rights Reserved.
This document contains information that is the property of Ascend Communications, Inc. This document may not be copied, reproduced, reduced to any electronic medium or machine readable form, or otherwise duplicated, and the information herein may not be used, disseminated or otherwise disclosed, except with the prior written consent of Ascend
Communications, Inc.
Ascend Customer Service
Ascend Customer Service provides a variety of options for obtaining technical assistance, information about Ascend products and services, and software upgrades.
Obtaining technical assistance
You can obtain technical assistance by telephone, email, fax, or modem, or over the Internet.
Enabling Ascend to assist you
If you need to contact Ascend for help with a problem, make sure that you have the following information when you call or that you include it in your correspondence:
• Product name and model.
• Software and hardware options.
• Software version.
• If supplied by your carrier, Service Profile Identifiers (SPIDs) associated with your product.
• Your local telephone company’s switch type and operating mode, such as AT&T 5ESS
Custom or Northern Telecom National ISDN-1.
• Whether you are routing or bridging with your Ascend product.
• Type of computer you are using.
• Description of the problem.
Calling Ascend from within the United States
In the U.S., you can take advantage of Priority Technical Assistance or an Ascend Advantage
Pak service contract, or you can call to request assistance.
Priority Technical Assistance
If you need to talk to an engineer right away, call (900) 555-ASND (2763) to reach Ascend’s
Priority Call queue. The charge of $2.95 per minute does not begin to accrue until you are connected to an engineer. Average wait times are less than three minutes.
Ascend Advantage Pak
Ascend Advantage Pak is a one-year service contract that includes overnight advance replacement of failed products, technical support, software maintenance releases, and software update releases. For more information, call (800) ASCEND-4 (272-3634), or access Ascend’s
Web site at www.ascend.com
and select Services and Support, then Advantage Service
Family.
Other telephone numbers
For a menu of Ascend’s services, call (800) ASCEND-4 (272-3634). Or call (510) 769-6001 for an operator.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 10, 1998 iii
Calling Ascend from outside the United States
You can contact Ascend by telephone from outside the United States at one of the following numbers:
Telephone outside the United States
Austria/Germany/Switzerland
(510) 769-8027
(+33) 492 96 5672
Benelux (+33) 492 96 5674
France (+33) 492 96 5673
Italy (+33) 492 96 5676
Japan (+81) 3 5325 7397
Middle East/Africa (+33) 492 96 5679
Scandinavia (+33) 492 96 5677
Spain/Portugal (+33) 492 96 5675
UK (+33) 492 96 5671
For a list of support options in the Asia Pacific Region, you can find additional support resources at http://apac.ascend.com
Obtaining assistance through correspondence
Ascend maintains two email addresses for technical support questions. One is for customers in the United States, and the other is for customers in Europe, the Middle East, and Asia. If you prefer to correspond by fax, BBS, or regular mail, please direct your inquiry to Ascend’s U.S. offices. Following are the ways in which you can reach Ascend Customer Service:
• Email from within the U.S.—[email protected]
• Email from Europe, the Middle East, or Asia—[email protected]
• Fax—(510) 814-2312
• Customer Support BBS (by modem)—(510) 814-2302
• Write to Ascend at the following address:
Attn: Customer Service
Ascend Communications, Inc.
One Ascend Plaza
1701 Harbor Bay Parkway
Alameda, CA 94502-3002
Finding information and software on the Internet
Visit Ascend’s Web site at http:// www.ascend.com for technical information, product information, and descriptions of available services.
Visit Ascend’s FTP site at ftp.ascend.com for software upgrades, release notes, and addenda to this manual.
iv Preliminary November 10, 1998 MultiVoice Gateway for the MAX— User’s Guide
Important safety instructions
The following safety instructions apply to the MultiVoice Gateway:
1 Product installation should be performed by trained service personnel only.
2 Read and follow all warning notices and instructions marked on the product and included in the manual.
3 The maximum recommended ambient temperature for MultiVoice Gateway models is
104° Fahrenheit (40° Celsius). Take care to allow sufficient air circulation or space between units when the MultiVoice Gateway is installed in a closed or multirack assembly, because the operating ambient temperature of the rack environment might be greater than room ambient.
4 Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these slots and openings must not be blocked or covered.
5 Installation of the MultiVoice Gateway in a rack without sufficient air flow can be unsafe.
6 If the unit is installed in a rack, the rack should safely support the combined weight of all equipment it supports. A fully loaded redundant-power MultiVoice Gateway weighs 56 lbs (25.5 kg). A fully loaded single-power MultiVoice Gateway weighs 30 lbs (13.6 kg).
7 The connections and equipment that supply power to the MultiVoice Gateway should be capable of operating safely with the maximum power requirements of the MultiVoice
Gateway. In the event of a power overload, the supply circuits and supply wiring should not become hazardous. The input rating of the MultiVoice Gateway is printed on its nameplate.
8 Models with ac power inputs are intended for use with a three-wire grounding type plug—a plug that has a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by modifying the plug or using an adapter.
9 Before installation, use an outlet tester or a voltmeter to check the ac receptacle for the presence of earth ground. If the receptacle is not properly grounded, the installation must not continue until a qualified electrician has corrected the problem. Similarly, in the case of DC input power, check the DC ground(s).
10 If a three-wire grounding type power source is not available, consult a qualified electrician to determine another method of grounding the equipment.
11 Models with DC power inputs must be connected to an earth ground through the terminal block Earth/Chassis Ground connectors. This is a safety feature. Equipment grounding is vital to ensure safe operation.
12 Before installing wires to the MultiVoice Gateway unit’s DC power terminal block, verify that these wires are not connected to any power source. Installing live wires (that is, wires connected to a power source) is hazardous.
13 If using DC power, connect the equipment to a 48 VDC supply source that is electrically isolated from the ac source. The 48 VDC source should be reliably connected to earth ground.
14 Install only in restricted-access areas in accordance with Articles 110-16, 110-17, and
110-18 of the National Electrical Code, ANSI/NFPA 70.
15 Do not allow anything to rest on the power cord, and do not locate the product where persons will walk on the power cord.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 10, 1998 v
16 Do not attempt to service this product yourself. Opening or removing covers can expose you to dangerous high voltage points or other risks. Refer all servicing to qualified service personnel.
17 General purpose cables are provided with this product. Special cables, which might be required by the regulatory inspection authority for the installation site, are the responsibility of the customer.
18 When installed in the final configuration, the product must comply with the applicable safety standards and regulatory requirements of the country in which it is installed. If necessary, consult with the appropriate regulatory agencies and inspection authorities to ensure compliance.
19 A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate buildings are interconnected, the voltage potential might cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and, if necessary, implement corrective action before interconnecting the products.
In addition, if the equipment is to be used with telecommunications circuits, take the following precautions:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using equipment connected to telephone lines (other than a cordless telephone) during an electrical storm. There is a remote risk of electric shock from lightning.
• Do not use a telephone or other equipment connected to telephone lines to report a gas leak in the vicinity of the leak.
Warning: To reduce the risk of fire, communication cable conductors must be 26 AWG or larger.
Avertissement: Afin de reduire les risques d'incendie, les fils conducteurs du cable de communication doivent etre d'un calibre minimum de 26 AWG (American Wire Gauge), cest-a-dire d'un minimum de 0,404 mm.
Warnung: Um Feuerrisiken zu reduzieren, müssen die Kommunikationskabel-Anschlüße 26
AWG oder größer sein.
vi Preliminary November 10, 1998 MultiVoice Gateway for the MAX— User’s Guide
Contents
Chapter 1
Chapter 2
About This Guide ............................................................................ xxi
Introducing MultiVoice Gateway concepts................................... 1-1
Example of using MultiVoice and local 800 service............................................. 1-10
Getting Acquainted with the MultiVoice Gateway........................ 2-1
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 vii
Contents
Chapter 3
Chapter 4
Chapter 5
Setting Up the MultiVoice Gateway Hardware.............................. 3-1
Navigating the User Interface ........................................................ 4-1
Configuring the WAN Interfaces.................................................... 5-1
viii Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Contents
Required settings for DPNSS or DASS 2 switches ............................................... 5-12
Configuring DNIS and ANI collection for E1 R2 ................................................. 5-15
Assigning a group number to the serial WAN bandwidth..................................... 5-18
Using the BRI line for switched or nailed connections ......................................... 5-20
Associating the channel with a slot/port in the MultiVoice Gateway ................... 5-20
Phone number and Service Profile Identifier (SPID) assignments........................ 5-21
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 ix
Contents
Chapter 6
Chapter 7
Configuring MultiVoice................................................................... 6-1
Configuring Frame Relay ............................................................... 7-1
User to Network Interface—Data Communications Equipment (UNI-DCE)......... 7-3
User to Network Interface—Data Terminal Equipment (UNI-DTE)...................... 7-3
Bringing down the datalink when DLCIs are not active ......................................... 7-4
x Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Contents
Chapter 8
Configuring IP Routing................................................................... 8-1
How the MultiVoice Gateway uses the routing table.............................................. 8-4
Configuring the MultiVoice Gateway IP interface on a subnet ............................ 8-10
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 xi
Contents
Chapter 9
Type-1 or type-2 metrics for routes learned from RIP .......................................... 8-17
Configuring OSPF Routing ............................................................ 9-1
xii Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Contents
Chapter 10
Example of configuration adding the MultiVoice Gateway to an OSPF network ....... 9-12
MultiVoice Gateway System Administration .............................. 10-1
Configuring the MultiVoice Gateway to interact with syslog.......... 10-6
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 xiii
Contents
Resetting the MultiVoice Gateway and determining whether it has reset .......... 10-23
Appendix A
Troubleshooting.............................................................................. A-1
The MultiVoice Gateway cannot dial out on a T1 or E1 line............................... A-13
Random characters appear in the VT100 interface............................................... A-14
WAN calling errors occur in outbound Net/BRI calls ......................................... A-15
Callers dial destination correctly, but nothing happens........................................ A-16
Callers dial destination, hear tick-tock sound, but nothing happens .................... A-16
Callers hear a fast busy tone after dialing, using single-stage dialing.................. A-16
LEDs do not illuminate for the secondary E1 or T1 line...................................... A-17
xiv Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Contents
Appendix B
Provisioning the Switch ................................................................. B-1
SPIDs for Northern Telecom DMS-100 switches ................................................... B-5
Appendix C
MultiVoice Gateway Technical Specifications.............................. C-1
Appendix D
Cables and Connectors.................................................................. D-1
Control port and cabling pinouts for the Control Monitor and MIF.............................. D-2
T1/PRI straight-through cable: RJ48C/Bantam.................................................... D-11
WAN switched services available to the MultiVoice Gateway................................... D-12
E1/PRI straight-through cable: RJ48C/Bantam.................................................... D-17
E1/PRI straight-through cable: MultiVoice Gateway BNC to RJ48C ................. D-18
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 xv
Contents
Appendix E
Warranties and FCC Regulations .................................................. E-1
xvi Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Figures
Figure 1-3 Example of a MultiVoice network with a secondary Gatekeeper ..................... 1-4
Figure 1-4 Example of a MultiVoice network with overlapping coverage areas................ 1-6
Figure 1-8 Connecting two sites by MultiVoice and a leased connection ........................ 1-11
Figure 3-9 Location of the LEDs on the Redundant MultiVoice Gateway ......................... 3-8
Figure 3-11 Ethernet interface LEDs on MultiVoice Gateway back panel......................... 3-11
Figure 4-3 Slot and port numbering in the MAX 6000/4000 MultiVoice Gateway ........... 4-3
Figure 4-4 Slot and port numbering in the MAX 2000 MultiVoice Gateway..................... 4-4
Figure 7-1 The MultiVoice Gateway operating as a Frame Relay concentrator................. 7-1
Figure 7-3 Network to Network interface (NNI) in a MultiVoice Gateway unit ................ 7-2
Figure 7-4 User to Network Interface-Data Communications Equipment (UNI-DCE)...... 7-3
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 xvii
Figures
Figure 7-5 User to Network Interface - Data Terminal Equipment (UNI-DTE)................. 7-3
Figure 7-7 Example of UNI-DCE connection to an end-point (DTE) ................................ 7-7
Figure 8-6 Two-hop connection that requires a static route when RIP is off.................... 8-19
Figure A-2 Location of LEDs on the Redundant MultiVoice Gateway.............................. A-2
Figure A-4 Ethernet interface.LEDs on MultiVoice Gateway back panel.......................... A-5
Figure D-12 MultiVoice Gateway BNC to RJ-48C straight-through cable ........................ D-18
xviii Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
Tables
Table 4-1 Special keys for Palmtop Controller and Control Monitor displays ................. 4-8
Table 6-4 Jitter buffer length (in milliseconds) for the G.729(A) audio codec................ 6-14
Table C-2 Redundant-power MultiVoice Gateway requirements .................................... C-2
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 xix
About This Guide
!
This guide explains how to install, configure, and test the MultiVoice Gateway for the MAX hardware. It also explains how to navigate the user interface. When you finish with the instructions in this guide, you will be ready to configure the MultiVoice Gateway.
Caution: MultiVoice Gateways running Ascend’s True Access Operation System (TAOS)
Release 7.0.0 are not backwards compatible with Gateways running Release 6.x.x. Calls placed between Gateways running different releases will fail. You must upgrade all Gateways to Release 7.0.0.
How to use this guide
This guide contains the following chapters:
•
Chapter 1, “Introducing MultiVoice Gateway concepts,” gives a brief overview of
traditional voice communications and describes several applications of MultiVoice
Gateway in a voice communications network.
•
Chapter 2, “Getting Acquainted with the MultiVoice Gateway,” lists the MultiVoice
Gateway features as they apply to various applications.
•
Chapter 3, “Setting Up the MultiVoice Gateway Hardware,” explains how to install and
test the MultiVoice Gateway hardware.
•
Chapter 4, “Navigating the User Interface,” introduces the user interface and explains how
to navigate to configuration menus.
•
Chapter 5, “Configuring the WAN Interfaces,”shows you how to configure the MultiVoice
Gateway for various types of WAN connectivity.
•
Chapter 6, “Configuring MultiVoice,” explains how to set up the MultiVoice call
operations parameters.
•
Chapter 7, “Configuring Frame Relay,”explains how to set up your connections for Frame
Relay.
•
Chapter 8, “Configuring IP Routing,”explains how to configure the MultiVoice Gateway
for IP routing.
•
Chapter 9, “Configuring OSPF Routing,”explains how to configure the MultiVoice
Gateway for this Internet routing protocol.
•
Chapter 10, “MultiVoice Gateway System Administration,” explains how to administer
and manage the MultiVoice Gateway.
•
Appendix A, “Troubleshooting,” discusses hardware and software troubleshooting tips.
•
Appendix B, “Provisioning the Switch,” explains provisioning of T1, E1, ISDN PRI and
ISDN BRI lines.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 xxi
About This Guide
What you should know
•
Appendix C, “MultiVoice Gateway Technical Specifications,” details specifications of the
MultiVoice Gateway.
•
Appendix D, “Cables and Connectors,” discusses MultiVoice Gateway cabling.
•
Appendix E, “Warranties and FCC Regulations,” discuss warranty information, and FCC
and Canadian notices.
Note: This manual describes the full set of features for the MultiVoice Gateway running software version7.0.0. Some features might not be available with older versions or specialty loads of the software.
What you should know
Describe the skills and knowledge a user must have to perform the tasks described in the manual. For example:
This guide is for the person who configures and maintains the MAX. To configure the MAX, you need to understand the following:
• Internet or telecommuting concepts
• Wide area network (WAN) concepts
• Local area network (LAN) concepts, if applicable
Documentation conventions
Following are all the special characters and typographical conventions used in this manual:
Convention Meaning
|
>
Monospace text Represents text that appears on your computer’s screen, or that could appear on your computer’s screen.
Boldface mono-space text
Represents characters that you enter exactly as shown (unless the characters are also in
italics
—see Italics, below). If you could enter the characters but are not specifically instructed to, they do not appear in boldface.
Italics
[ ]
Represent variable information. Do not enter the words themselves in the command. Enter the information they represent. In ordinary text, italics are used for titles of publications, for some terms that would otherwise be in quotation marks, and to show emphasis.
Square brackets indicate an optional argument you might add to a command. To include such an argument, type only the information inside the brackets. Do not type the brackets unless they appear in bold type.
Separates command choices that are mutually exclusive.
Points to the next level in the path to a parameter or menu item. The item that follows the angle bracket is one of the options that appears when you select the item that precedes the angle bracket.
xxii Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
About This Guide
Related publications
Convention
Key1-Key2
Press Enter
Note:
!
Caution:
Meaning
Represents a combination keystroke. To enter a combination keystroke, press the first key and hold it down while you press one or more other keys. Release all the keys at the same time. (For example,
Ctrl-H means hold down the Control key and press the H key.)
Means press the Enter, or Return, key or its equivalent on your computer.
Introduces important additional information.
Warns that a failure to follow the recommended procedure could result in loss of data or damage to equipment.
Warns that a failure to take appropriate safety precautions could result in physical injury.
Warning:
Related publications
This guide does not provide a detailed explanation of products, architectures, or standards developed by other companies or organizations.
Following are some related publications:
• MultiVoice Access Manager User’s Guide, Ascend Technical Publications
• Delivering Voice over IP Networks, Dan Minoli, Emma Minoli, Daniel Minoli
• Delivering Voice Over Frame Relay and ATM, Dan Minoli
• The Guide to T1 Networking, William A. Flanagan
• TCP/IP Illustrated, W. Richard Stevens
• Firewalls and Internet Security, William R. Cheswick and Steven M. Bellovin
Following are some related World Wide Web (WWW) sites:
• http://www.itu.ch/
• http://www.imtc.org/main.htm
• http://www.cs.columbia.edu/~hgs/rtp/drafts/VoIP97-8.pdf
• http://www.cs.columbia.edu/~hgs/rtp/
• http://dcs.umd.edu/~mark/631paper.html
• http://www.phonezone.com/tutorial/
Note: The listed WWW sites were available at the time of this manual’s printing. Ascend does not maintain the sites, and cannot guarantee their availability in the future.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 xxiii
Introducing MultiVoice Gateway concepts
1
What is MultiVoice for the MAX?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
A brief overview
Traditionally, real-time voice information is sent over the Public Switched Telephone Network
(PSTN). Circuit-switched technology provides every call with dedicated bandwidth, usually
64Kbps. End-to-end calls are established on the basis of a sequence of dialed digits, and the
PSTN dedicates a physical path between callers. Because the telephone equipment establishes the call path at the beginning of the call, the path can change between calls, but never while a call is active.
Figure 1-1 illustrates an example of a PSTN network. Caller A dials Caller B’s phone number.
As Caller A dials the phone number, the network might route the call from Switch 1 to Switch
2 to Switch 3, which connects to Caller B. Once the PSTN establishes the call, communication travels only through Switch 1, Switch 2, and Switch 3.
Figure 1-1. Example of call routing over circuit-switched PSTN
Switch 4
Switch 1 Caller A Switch 5
Switch 2
Switch 3
Caller B
If Caller A dials Caller B again, the PSTN might establish the call by routing it from Switch 1 to Switch 4 to Switch 5 to Switch 3 before finally connecting Caller A to Caller B. Again, the path can change between calls, but not during any specific call.
In contrast, an Internet Protocol (IP) network has a packet-switched architecture. Devices transmit data in packets, and the path from end to end can vary within an established session.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 1-1
Introducing MultiVoice Gateway concepts
What is MultiVoice for the MAX?
In addition to data, packets contain addressing information, which routing devices use to send information to its destination. Routing devices maintain tables which instruct them how to direct packets. Dynamic protocols, like RIP or OSPF, define methods that routing devices use to update each other as networking environments change.
In the past, the PSTN was the only network supporting voice communication. With the introduction of MultiVoice Gateway, voice traffic can be sent over IP-based packet-switched networks.
What is MultiVoice for the MAX?
In response to customers wanting to utilize their existing IP networks to support voice communications, the International Telecommunications Union (ITU) has created the ITU-T
H.323 standards. H.323 standards define a framework for the transmission of real-time voice communications by means of IP-based packet-switched networks.
In particular, H.323 standards define a Gateway and a Gatekeeper. Gateways connect the
PSTN to the IP-based network. Callers dial a local Gateway, which provides them access to the
IP network and, ultimately, to the destination phone. The Gatekeeper manages the network, supporting all Gateways, user profiles, and authentication.
Basic Multivoice network
MultiVoice for the MAX implements the H.323 direct call model for Voice over IP networks.
Figure 1-2 shows an example of a MultiVoice network. Two Gateways connect Caller A to
Caller B. A computer running the MultiVoice Access Manager (MVAM) is the Gatekeeper.
Figure 1-2. Example of a MultiVoice network
Caller A
PSTN
MultiVoice
Gateway 1
MultiVoice
Gateway 2
PSTN
Caller B
IP network
Gatekeeper
When Caller A dials Caller B, the following events occur:
1 Caller A dials MultiVoice Gateway 1, and enters their PIN authentication (if required) and
Caller B’s phone number.
2 MultiVoice Gateway 1 establishes a session with the Gatekeeper.
1-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Introducing MultiVoice Gateway concepts
What is MultiVoice for the MAX?
3 MultiVoice Gateway 1 forwards the phone number and PIN authentication to the
MultiVoice Access Manager.
4 The Gatekeeper authenticates Caller A and, if successful, forwards the IP address of
MultiVoice Gateway 2 to MultiVoice Gateway 1.
5 MultiVoice Gateway 1 establishes a session with MultiVoice Gateway 2.
6 MultiVoice Gateway 2 forwards the call request to Caller B.
When Caller B answers the phone (goes off-hook), voice traffic is tunneled in IP packets, using the IETF-standardized RTP protocol, between MultiVoice Gateway 1 and MultiVoice Gateway
2.
If the callers in Figure 1-2 used a traditional voice communications network, Caller A would
require a long-distance carrier’s services to reach Caller B. But, Caller A is in MultiVoice
Gateway 1’s coverage area, and can reach the Gateway with a local call. The IP-routed network performs the same function as a long-distance carrier’s circuit-switched network.
Coverage Areas
Each MultiVoice Gateway services a coverage area, a group of telephone numbers that may dial and receive calls through a particular MultiVoice Gateway. Coverage areas for each
MultiVoice Gateway are defined by assigning dial strings, such as country codes, area codes, country code/area code combinations, area code/exchange combinations or complete telephone numbers, and so forth, to a database on the Gatekeeper.
Individually, these phone numbers and dial strings represent individual inclusion areas.
Together, these inclusion areas represent the coverage area for a MultiVoice Gateway. For example, an inclusion area may be specified by the partial telephone number '1732'. This number is composed of a country code of '1' and area code of '732'. A MultiVoice Gateway with this inclusion area would cover all telephone numbers within the 732 area code.
Multivoice network with a secondary Gatekeeper
Figure 1-3 shows an example of a MultiVoice network processing a call through a secondary
Gatekeeper. The secondary Gatekeeper configuration is designed to provide the MultiVoice network with redundant call management capability.
Starting with TAOS Release 7.0.0, each MultiVoice Gateway may be configured to register with a secondary Gatekeeper when it cannot register with the primary Gatekeeper. This enables call processing to continue in the event that the primary Gatekeeper cannot be reached by a MultiVoice Gateway.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 1-3
Introducing MultiVoice Gateway concepts
What is MultiVoice for the MAX?
As illustrated in Figure 1-3, two MultiVoice Gateways connect Caller A to Caller B. Either of
the systems running the MultiVoice Access Manager can be the Gatekeeper.
Figure 1-3. Example of a MultiVoice network with a secondary Gatekeeper
MultiVoice
Gateway 2
Caller A
PSTN
MultiVoice
Gateway 1
PSTN
Caller B
IP network
Primary
Gatekeeper
Secondary
Gatekeeper
When Caller A dials Caller B, the following events occur:
1 Caller A dials MultiVoice Gateway 1, and enters their PIN authentication (if required) and
Caller B’s phone number.
2 MultiVoice Gateway 1 attempts to register with it’s primary Gatekeeper.
If the registration fails, MultiVoice Gateway 1 attempts to register with its secondary
Gatekeeper.
3 When registration is established with the secondary Gatekeeper, MultiVoice Gateway 1 forwards the phone number and PIN authentication to the secondary Gatekeeper.
4 The secondary Gatekeeper authenticates Caller A and, if successful, forwards the IP address of MultiVoice Gateway 2 to MultiVoice Gateway 1.
5 MultiVoice Gateway 1 establishes a session with MultiVoice Gateway 2.
6 MultiVoice Gateway 2 forwards the call request to Caller B.
The primary and secondary Gatekeepers are separate systems (Gatekeepers), each running its own copy of the MVAM application, and are designed to function independent of the other.
Each Gatekeeper has unique gateway and user databases, and each maintains separate call and activity logs. To ensure coverage, the two Gatekeepers must duplicate gateway and user information. The secondary Gatekeeper does not report call activity to, nor share call records with the primary Gatekeeper.
Gatekeeper registration policy and failure detection
Registration with the primary Gatekeeper fails when the MultiVoice Gateway cannot register within five (5) registration attempts, at 5-seconds intervals, unless you change the defaults. If registration fails, the MultiVoice Gateway does one of the following:
• The MultiVoice Gateway attempts to register with the secondary Gatekeeper, if a valid IP address (non-null) is configured for the 2nd GK IP parameter. The same registration policy applies (five registration attempts at five-second intervals) as with the primary
Gatekeeper.
1-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Introducing MultiVoice Gateway concepts
What is MultiVoice for the MAX?
• The MultiVoice Gateway goes into a slow poll mode, in which it attempts to register with the primary Gatekeeper at 30-second intervals, if no valid IP address is configured for the
2nd GK IP parameter.
Reregistration policy
Once the MultiVoice Gateway registers with the secondary Gatekeeper, it periodically attempts to reregister with the primary Gatekeeper. It makes one attempt after every five successful registrations with the secondary Gatekeeper. The same registration-failure detection policy applies. That is, if the MultiVoice Gateway cannot register with the primary Gatekeeper within five registration attempts, it discontinues the attempts and it maintains registration with the secondary Gatekeeper.
Note: While attempting to register with the primary Gatekeeper, the MultiVoice Gateway is effectively unregistered with any Gatekeeper. During this period, new calls are blocked.
However, existing calls continue to operate normally.
Keep-alive registration
Once registered with a Gatekeeper, the MultiVoice Gateway reregisters every 120 seconds.
This is called keep-alive registration. When keep-alive registration fails, the MultiVoice
Gateway attempts to register with the secondary Gatekeeper, provided both a primary and secondary Gatekeeper are configured. Without a secondary Gatekeeper, the MultiVoice
Gateway goes into a slow poll mode with its current Gatekeeper.
MultiVoice Access Manager uses the registrationDuration parameter to set the interval when a MultiVoice Gateway registration expires. This parameter defaults to 150 seconds, adding a 30-second buffer to the reregistration interval.
For example, if the MultiVoice Gateway is registered with the secondary Gatekeeper and keep-alive registration fails, then the Gateway attempts to use the primary Gatekeeper
(assuming the GK IP Adrs parameter is non-null).
MultiVoice network with overlapping coverage areas
In a MultiVoice network with overlapping coverage areas, two or more MultiVoice Gateways can process in-coming calls to telephone numbers in the same coverage area.
Identical coverage areas may be configured on the Gatekeeper for each MultiVoice Gateway in the group. This type of network configuration provides for dynamic call management, allowing the Gatekeeper to perform call load-leveling across a group of MultiVoice Gateways.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 1-5
Introducing MultiVoice Gateway concepts
What is MultiVoice for the MAX?
Figure 1-4 shows an example of a MultiVoice network using overlapping coverage areas. Two
Gateways provide coverage to area code 516. The MultiVoice Access Manager is the
Gatekeeper.
Figure 1-4. Example of a MultiVoice network with overlapping coverage areas
Caller A
Caller C
Area Code
715
PSTN
MultiVoice
Gateway 1
IP network
MultiVoice
Gateway 2
MultiVoice
Gateway 3
PSTN
Caller B
Caller D
Area Code
516
Gatekeeper
When Caller A dials Caller D, then Caller C dials Caller B, and both dialed phone numbers are part of the same coverage area, the following events occur:
1 Caller A dials MultiVoice Gateway 1, and enters their PIN authentication (if required) and
Caller D’s phone number.
2 MultiVoice Gateway 1 establishes a session with the Gatekeeper.
3 MultiVoice Gateway 1 forwards the phone number and PIN authentication to the
Gatekeeper.
4 The Gatekeeper attempts to authenticate Caller A and, if successful, identifies all the
MultiVoice Gateways that support the coverage area for Caller D’s phone number.
5 The Gatekeeper then forwards the IP address of MultiVoice Gateway 2 to MultiVoice
Gateway 1.
6 MultiVoice Gateway 1 establishes a session with MultiVoice Gateway 2.
7 MultiVoice Gateway 2 forwards the call request to Caller D.
8 Now, Caller C dials MultiVoice Gateway 1, and their PIN authentication (if required) and
Caller B’s phone number.
9 MultiVoice Gateway 1 establishes a session with the Gatekeeper.
10 MultiVoice Gateway 1 forwards the phone number and PIN authentication to the
Gatekeeper.
11 The Gatekeeper attempts to authenticate Caller C and, if successful, identifies the
MultiVoice Gateways that support the coverage area for Caller B’s phone number.
12 This time the Gatekeeper forwards the IP address of MultiVoice Gateway 3 to MultiVoice
Gateway 1
13 MultiVoice Gateway 1 establishes a session with MultiVoice Gateway 3.
14 MultiVoice Gateway 3 forwards the call request to Caller B.
1-6 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Introducing MultiVoice Gateway concepts
What is MultiVoice for the MAX?
Since one DSP can only process one call at a time, the Gatekeeper will attempt to assign calls to each MultiVoice Gateway based upon DSP availability, alternating call assignments between covering Gateways.
In this figure, the Gatekeeper, having already routed a call from Caller A to Caller D through
MultiVoice Gateway 2, determined that the call from Caller C to Caller B should be routed through MultiVoice Gateway 3 instead of MultiVoice Gateway 2; to keep the call volume balanced.
How overlapping coverage areas work
The MultiVoice Access Manager allows you to assign the same Inclusion Areas, defined by country codes, area codes, country code/area code combinations, area code/exchange combinations or complete telephone numbers, and so forth, to two or more MultiVoice
Gateways, creating overlapping coverage areas.
How calls are assigned to a MultiVoice Gateway
When a call request is received from a MultiVoice Gateway, the MVAM first identifies all the
MultiVoice Gateways that could be used to complete the call. The MVAM then assigns calls applying the following criteria:
• Assign the call to the MultiVoice Gateway that has the closest (longest number) match between the called number and the Inclusion Area.
• Assign subsequent calls for that Inclusion Area to the next MultiVoice Gateway which services that Inclusion Area.
Suppose the Gatekeeper receives a request from a MultiVoice Gateway to connect a call to
516-555-1111, and the Gatekeeper then identifies two registered MultiVoice Gateways whose coverage areas include 516-555 and 516-555-11, respectively, as Inclusion Areas. The
Gatekeeper attempts to connect the call through the MultiVoice Gateway with the 516-555-11
Inclusion Area.
If both MultiVoice Gateways have 516-555-11 as an Inclusion Area, the Gatekeeper assigns the call to the first MultiVoice Gateway it located, then connects the next call for that Inclusion
Area through the next MultiVoice Gateway.
Note: If the call is rejected by the selected MultiVoice Gateway, the call is dropped.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 1-7
Introducing MultiVoice Gateway concepts
MultiVoice applications
MultiVoice applications
MultiVoice supports a variety of applications, including:
• Basic public long-distance service
• Local 800 service
• Point-to-Point Private Branch Exchange (PBX) trunk extensions
• PBX trunk intraflow
• PC-to-phone over a VPN
Basic public long-distance service
Basic public long-distance service is the most beneficial to Competitive Local Exchange
Carriers (CLECs) and Internet Service Providers (ISPs) that:
• Have an existing, extensive IP network
• Want to offer long-distance services to their customers
The IP network should be a managed infrastructure that maintains Quality of Service (QoS).
Unmanaged IP networks have difficulty with consistent support for the real-time requirements of transporting voice traffic. Whereas delays due to traffic congestion are usually only an inconvenience when sending or receiving data traffic, such delays can cause more functional problems with voice traffic. In maintaining QoS, a network gives voice traffic a higher transport priority than data traffic, guaranteeing timely delivery of the voice traffic.
For networks which support service precedence, MultiVoice for the MAX provides options for configuring the Type of Service byte. The VoIP administrator may change the Precedence bits
(bit0 - bit2) and the TOS bits (bit3 - bit6) of the ToS byte contained in the UDP packet header.
This changes the network priority for processing UDP packets by setting user defined values for delay, throughput and reliability.
1-8 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Introducing MultiVoice Gateway concepts
MultiVoice applications
Figure 1-5 shows an example of an ISP network offering connectivity between New York, Los
Angeles, and San Francisco.
Figure 1-5. Example of an ISP offering data and voice services
San Francisco
Local PSTN
Gatekeeper
MultiVoice
Gateway
MAX Remote
Access server
New York
MultiVoice
Gateway Local PSTN
IP Network
MAX Remote
Access server
Los Angeles
MultiVoice
Gateway
Local PSTN
MAX Remote
Access server
At each Point of Presence (PoP) in the figure, the ISP configures one MAX unit dedicated to supporting voice traffic and another MAX unit dedicated to supporting data services. Each
MultiVoice Gateway and MAX Remote Access server is connected to a backbone IP router, which connects all PoPs over an IP network. System administrators use the Gatekeeper in San
Francisco, to manage the MultiVoice network.
The ISP supplies MultiVoice customers with the phone number of a local MultiVoice Gateway.
Data customers, using modems or ISDN devices, dial the phone number of a local MAX
Remote Access server. All customers send traffic over the same IP network.
Local 800 service
For example, local 800 or 888 service can be much more cost-effective than traditional 800 or
888 service. Typically, leasing charges are less, and MultiVoice technology can eliminate long-distance phone charges. Suppose a company maintains a customer service department, offering their customers a traditional 800 or 888 phone number that they dial to receive assistance.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 1-9
Introducing MultiVoice Gateway concepts
MultiVoice applications
Example of traditional 800 service
Figure 1-6 shows an example of an environment without MultiVoice:
Figure 1-6. Traditional 800 environment
San Francisco
New York
Local PSTN
InterExchange
Carrier
Local PSTN
Los Angeles
PBX
Local PSTN
Customer Service
ACD System
To reach a customer service representative, callers in San Francisco and Los Angeles dial an
800 or 888 phone number, which has been leased to a company’s customer service department by its InterExchange Carrier (IXC).
The IXC routes the calls to the company’s Automatic Call Distributor (ACD) system through a
PBX. Because the dialed number is toll-free for the caller, the IXC bills the company for any long-distance charges, in addition to the leasing charges for the 800 service.
Example of using MultiVoice and local 800 service
Figure 1-7 illustrates how a company can use MultiVoice devices and local 800 service.
Figure 1-7. Using MultiVoice and local 800 service
San Francisco
Local PSTN
MultiVoice
Gateway
IP Network
New York
MultiVoice
Gateway
Local PSTN
PBX
Los Angeles
Local PSTN
MultiVoice
Gateway
Customer Service
ACD System
Gatekeeper
Instead of leasing traditional 800 service, the company leases local 800 service in San
Francisco and Los Angeles. Each local PSTN routes local 800 calls to a local MultiVoice
Gateway, which forwards them to the customer service site in New York.
1-10 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Introducing MultiVoice Gateway concepts
MultiVoice applications
Point-to-Point PBX trunk extension
Figure 1-8 shows an example of two locations connected by MultiVoice in a point-to-point
configuration.
Figure 1-8. Connecting two sites by MultiVoice and a leased connection
Tokyo
San Francisco
Gatekeeper
Leased
Connection
PBX
PBX
MultiVoice
Gateway
MultiVoice
Gateway
The two sites are connected by a core B-STDX network, which supports both packetized data and voice traffic. The Priority Frame standard within the B-STDX network maintains QoS.
Fault-tolerance and PBX trunk intraflow
Figure 1-9 shows connection used by a company with a managed IP network and an alternative
method for connecting two sites. The alternative path gives the company fault-tolerant connectivity between the two sites.
Figure 1-9. Alternative voice-traffic paths between sites
Tokyo
Gatekeeper
San Francisco
MultiVoice
Gateway
PBX
IP network
PBX MultiVoice
Gateway
Local PSTN Local PSTN
IXC
Callers in Tokyo dial 9 before the San Francisco phone number to use the traditional PSTN.
They dial 8 to use the MultiVoice network.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 1-11
Introducing MultiVoice Gateway concepts
MultiVoice applications
This architecture can also support PBX intraflow. The PBX can be configured to routes calls to the alternative path when all trunks between PBXs are in use. PBX intraflow reduces the number of inter-PBX trunks the company needs, while ensuring that users can make calls even during busy periods.
PC-to-Phone calls
Figure 1-10 shows how to PC-to-Phone calls could be connected using either a virtual private
network (VPN) or an ISP’s PoP.
Figure 1-10. Virtual private network using PC telephony
San Francisco
MultiVoice
Gateway New York
IP network
H.323
Compliant
Terminal
IP Router IP Router
Local PSTN
Gatekeeper
Dallas
ISP PoP
H.323
Compliant
Terminal
!
The callers in San Francisco use their PCs to place calls to phone numbers in New York from inside the VPN, utilizing the backbone IP network as the link to the destination MultiVoice
Gateway.
The callers in Dallas use their PCs to place calls to phone numbers in New York through a local PoP provided by an ISP, utilizing the Internet connection as the link to the destination
MultiVoice Gateway.
Calls initiated from PCs connected to a network are processed as if the PC was one of the
MultiVoice Gateways. This requires that the PC be a fully H.323 compliant terminal. It must be able to register and communicate with the Gatekeeper as if it were a MultiVoice Gateway. It must also be able to communicate with the MultiVoice Gateway at the other end of the call.
H.323 compliant terminals
An H.323 compliant terminal is described in detail in the International Telecommunications
Union (ITU) Telephone Recommendation H.323. To work with Ascend’s MultiVoice for the
MAX, a PC must use a telephony application which supports:
• Registration, Admission and Status (RAS) messaging with a Gatekeeper
• The G.711 audio coder/decoder (required)
• The G.729(a) and G.723.1 audio coder/decoders (optional).
Caution: Not all third-party telephony software has full RAS messaging capability, or works with a Gatekeeper. PictureTel’s LiveLAN, version 3.00, was successfully tested and proven compatible with MultiVoice networks. Calls made from PCs using other applications may fail.
1-12 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Getting Acquainted with the MultiVoice
Gateway
2
What is the MultiVoice Gateway?
The MultiVoice Gateway is a Wide Area Network (WAN) access router designed as the interface between the Public Switched Telephone System (PSTN) and an Internet Protocol (IP) packet network. It supports the following features:
• Digital access for most varieties of T1 or E1 WAN services
• Voice codecs that increase packet traffic performance by providing voice compression
• DTMF tone detection, generation and pass-through
• E1/R2 signal processing
• Type of Service (ToS) configuration
• ITU-T H.323 protocol stack
• Fully supported communication with Ascend’s MultiVoice Access Manager
What items are included in your package?
The MultiVoice Gateway package contents vary, depending on which base unit and expansion cards you order. This section helps you confirm the items in your package.
Checking the MultiVoice Gateway base unit
Open the shipping package and verify you have received the base MultiVoice Gateway unit that you ordered. Currently, MultiVoice Gateways may be installed on the Ascend MAX
6000/4000/2000 platforms.
MAX 6000 Base Unit
MultiVoice Gateway base unit (with a DC power source).
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 2-1
Getting Acquainted with the MultiVoice Gateway
What items are included in your package?
Figure 2-1. MultiVoice Gateway base unit
Figure 2-2. Redundant MultiVoice Gateway base unit
Figure 2-3. DC power source on the MultiVoice Gateway
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2-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Getting Acquainted with the MultiVoice Gateway
What items are included in your package?
MAX 4000 Base Unit
Figure 2-4 shows a rear view of the MAX 4004 MultiVoice Gateway base unit.
Figure 2-4. MAX 4004 base unit
MAX 2000 Base Unit
Figure 2-5 shows a rear view of the AC MAX 2000 MultiVoice Gateway base unit for T1/PRI.
Figure 2-6 shows the AC MAX 2000 MultiVoice Gateway base unit for E1/PRI.
Figure 2-5. MAX 2000 T1/PRI base unit
Figure 2-6. MAX 2000 E1/PRI base unit
Checking other package contents
After you verify which base unit you have, make sure that your package contains the following items:
• A console cable (null-modem)
• Two adapters
• A power cable
• A rack-mounting kit
• Separately packaged expansion modules, if you ordered them separately
If you are missing any items, contact your MultiVoice Gateway distributor.
Checking the expansion cards
The MultiVoice Gateway accommodates up to six Digital Signal Processor (DSP) expansion cards (also referred to as DSP expansion modules or DSP slot cards), an ISDN BRI network interface card, and a DRAM card.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 2-3
Getting Acquainted with the MultiVoice Gateway
What items are included in your package?
DSP card
Each DSP card (Figure 2-7) supports eight, twelve, or sixteen voice connections. These cards
have no external ports. They are identified by the data label next to the right set screw, which contains the DSP card model number and serial number. You can install a maximum of six
DSP cards in the MAX 6000/4000 base unit, and a maximum of two DSP cards in the MAX
2000 base unit
Figure 2-7. Series56 DSP card
ISDN BRI network interface card
The ISDN BRI network interface card (Figure 2-8) has eight ISDN BRI ports. You can install a
single ISDN BRI network interface card in the MAX 6000/4000 MultiVoice Gateway.
Figure 2-8. ISDN BRI network interface cards
2-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Getting Acquainted with the MultiVoice Gateway
What items are included in your package?
DRAM card
The DRAM card is a proprietary Ascend card. It is not hot-swappable and should not be removed while the MultiVoice Gateway is running. The DRAM card attaches directly to the
CPU bus of the MAX 6000 base unit. Damage might occur if you attempt to remove it.
Figure 2-9. DRAM card
PCMCIA flash card
The PCMCIA flash card is a standard card that extends existing flash memory in a MAX 6000 base unit.
Figure 2-10. PCMCIA card
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 2-5
Getting Acquainted with the MultiVoice Gateway
Interfaces on the base unit
Interfaces on the base unit
Read this section to learn the names of the physical interfaces on the MultiVoice Gateway, and
Common Interfaces
POWER
The power interface on the MultiVoice Gateway accepts AC or DC power, depending on the
further details, see Appendix C, “MultiVoice Gateway Technical Specifications.”)
CONTROL
The Control port connects to a VT100 terminal or modem for access to the menu-driven user interface to the MultiVoice Gateway. The interface runs at 9600 bps (configurable through the user interface), 8 bits per character, no parity, no flow control, 1 stop bit. For details on cables
that connect to this port, see Appendix D, “Cables and Connectors.”)
LAN UTP
SERIAL V.35 DTE Port
The serial V.35 DTE port provides a point-to-point connection between the MultiVoice
Gateway and another device. This set of manuals refers to it as Serial WAN port. (For details
on cables that connect to the serial V.35 DTE port, see Appendix D, “Cables and Connectors.”)
ALARM
The LAN UTP port connects the MultiVoice Gateway to a UTP (unshielded twisted pair
The Alarm interface is a two-connector terminal block that provides indication of alarm
conditions. (For further information about the alarm relay, see Appendix C, “MultiVoice
Gateway Technical Specifications.”)
Additional MAX 6000 Interfaces
This section describes the physical interfaces unique to the MAX 6000 base unit. For
illustrations, see Figure 2-1 on page 2-2 and Figure 2-2 on page 2-2.
PCMCIA
2-6 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Getting Acquainted with the MultiVoice Gateway
Interfaces on the base unit
DRAM
The DRAM interface accepts a plug-in DRAM card. (For an illustration, see Figure 2-9 on page 2-5.)
WAN (1 to 4)
The WAN ports are either a group of four T1 or four E1 ports providing point-to-point T1/E1 connections between the MultiVoice Gateway and other devices. These ports are called Net/T1 and Net/E1 ports in these manuals.(For details on cables that connect to the WAN ports, see
Appendix D, “Cables and Connectors.”)
Additional MAX 4000 Interfaces
This section describes the physical interfaces unique to the MAX 4000 base unit. For
illustrations, see Figure 2-4 on page 2-3.
LAN AUI
The LAN AUI (Attachment Unit Interface) port connects the MultiVoice Gateway to a
Standard Ethernet (10Base-5) LAN. (For details of the cables that connect to this port, see
Appendix D, “Cables and Connectors.”)
WAN (1 to 4)
The WAN ports are either a group of four T1 or four E1 ports providing point-to-point T1/E1 connections between the MultiVoice Gateway and other devices. These ports are called Net/T1 and Net/E1 ports in these manuals.(For details on cables that connect to the WAN ports, see
Appendix D, “Cables and Connectors.”)
Additional MAX 2000 Interfaces
This section describes the physical interfaces unique to the MAX 2000 base unit. For
illustrations, see Figure 2-5 on page 2-3 and Figure 2-6 on page 2-3.
LAN AUI
The LAN AUI (Attachment Unit Interface) port connects the MultiVoice Gateway to a
Standard Ethernet (10Base-5) LAN. (For details of the cables that connect to this port, see
Appendix D, “Cables and Connectors.”)
T1(E1)
This port is either a T1 or E1 port providing point-to-point connection between the MultiVoice
Gateway and other devices. These ports are called Net/T1 and Net/E1 ports in these
manuals.(For details on cables that connect to these ports, see Appendix D, “Cables and
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 2-7
Setting Up the MultiVoice Gateway
Hardware
3
Planning the hardware installation
Before you begin installation of the MultiVoice Gateway hardware, make sure that you have the items you need. Also review the guidelines for installing the MultiVoice Gateway and for reinstalling the MultiVoice Gateway.
For additional details on hardware installation, refer to the Getting Started guide for the MAX
2000, MAX 4000 or MAX 6000, as appropriate.
What you need before you start
Before you install the MultiVoice Gateway, make sure that you have the following items:
• A suitable location in which to install the MultiVoice Gateway hardware.
• A one-unit air gap for cooling (approximately 4 inches) between the MultiVoice Gateway and other rack-mount hardware if you are rack-mounting the MultiVoice Gateway hardware.
• One or more active line(s), with at least one line set for bidirectional calling.
(Bidirectional calling allows you to test the MultiVoice Gateway hardware by having the
MultiVoice Gateway dial out on one channel and answer on another channel.)
• If you have an Ethernet interface, you need the appropriate cables and connectors to set up and test your Ethernet LAN connection.
• A locally-connected host or workstation that can Ping or Telnet to the MultiVoice
Gateway.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-1
Setting Up the MultiVoice Gateway Hardware
Planning the hardware installation
• A VT100 terminal or a workstation with an Ethernet interface and communications software that supports VT100 emulation.
• One or more active BRI lines, if applicable.
Note: Currently, MultiVoice for the MAX does not support BRI lines on the MAX 2000.
• Any expansion modules that were shipped separately.
Guidelines for installing MultiVoice Gateway units in a rack
Figure 3-1 shows an example of MultiVoice Gateway units installed in a rack.
Figure 3-1. MultiVoice Gateway units installed in a rack
Ventilation or exhaust fans recommended
4"
• Leave approximately four inches of vertical space between MultiVoice Gateway units.
The space allows for air flow between units and leaves room for handling the units if they need to be removed.
• Leave approximately 1 foot between the racks of MultiVoice Gateway units for air flow dissipation.
•
Stair step MultiVoice Gateway in adjacent open racks, as shown in Figure 3-1, so that hot
air from one unit is not being blown into an adjacent unit. The intake fans are on the right
(as viewed from the front). The exhaust fans are on the left.
• Ensure adequate cooling in the room.
• You should install racks with open sides because the MultiVoice Gateway fans vent on the side of the unit. If you use enclosed racks:
– Make sure that there are openings to the air conditioning system in the floor beneath each cabinet.
– Exhaust fans at the top of the cabinet can provide substantial cooling. At a minimum, however, the cabinets should be ventilated at the top.
3-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Setting Up the MultiVoice Gateway Hardware
Inserting an expansion card
If you ordered MultiVoice Gateway expansion cards separately, as with the MAX 4000 and
MAX 2000, continue with the next section. If all of your expansion cards are pre-installed,
skip to “Setting up the hardware” on page 3-4.
Inserting an expansion card
es (such as using a grounding mat and a wrist strap) to prevent buildup of static electricity.
!
Caution: When installing any equipment, be sure to follow proper procedures (such as using a grounding mat and a wrist strap) to prevent buildup of static electricity.
If your MultiVoice Gateway package includes expansion modules that are not already installed in your MultiVoice Gateway, insert the modules now. Perform the following steps:
1 Make sure that the MultiVoice Gateway power is off and the power cord is unplugged.
Warning: Failure to turn off the MultiVoice Gateway power and unplug the power cord could result in injury to you.
2 Hold the expansion card with the network ports facing you, and insert the card into a back
panel slot as shown in Figure 3-2. Do not grab the slot cards from both ends. Be sure to
insert the card into guides that are in the same plane.
Figure 3-2. Inserting an expansion card into a MultiVoice Gateway slot
!
3 Push the card along the internal guides until it is secure. The face plate of the expansion card should touch the back panel of the MultiVoice Gateway.
Caution: Do not force the expansion card into the slot. Doing so can damage the card or slot connector.
4
Tighten the screws on either side of the module as shown in the Figure 3-3.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-3
Setting Up the MultiVoice Gateway Hardware
Setting up the hardware
Figure 3-3. Tightening slot card thumbscrews
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Now you are ready to set up the hardware.
Setting up the hardware
Before you set up the MultiVoice Gateway hardware, you need to make sure that you have the appropriate space. You can install the MultiVoice Gateway in a 19-inch or 23-inch rack.
The following illustrations show the dimensions of both base (MAX 6000/4000) MultiVoice
Gateway units: the single power supply unit and the redundant power supply unit.
Figure 3-4. Dimensions of the MAX 6000 single power supply unit
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3-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Setting Up the MultiVoice Gateway Hardware
Setting up the hardware
Figure 3-5. Dimensions of the redundant power supply unit
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To set up the MultiVoice Gateway hardware, proceed as follows:
1 If you are installing the MultiVoice Gateway in a rack, insert the unit in the rack and
secure it as shown in Figure 3-6.
2 If you are not rack-mounting the MultiVoice Gateway, place it where you can have full access to the front and back panels.
Figure 3-6. Mounting the MultiVoice Gateway in a rack
3 Connect a VT100 terminal or a workstation with VT100 terminal-emulation software to the MultiVoice Gateway Control port. Use the null-modem cable provided in your package.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-5
Setting Up the MultiVoice Gateway Hardware
Connecting to input power
Connecting to input power
Plug the power cord into your AC or DC power source. (Figure 3-4 and Figure 3-5 display the
power sources, and Appendix C, “MultiVoice Gateway Technical Specifications,” lists input
power requirements.)
Connecting to the LAN
To connect to the LAN:
1 Connect your Ethernet LAN cable to the Ethernet interface on the MultiVoice Gateway.
Note: The MultiVoice Gateway has a 10Base-T (LAN UTE) Ethernet port. For the MAX
6000 MultiVoice Gateway, you will need an adapter if you have another type of Ethernet
LAN. On the MAX 4000 and MAX 2000, you may connect to a LAN using the Ethernet
AUI port.
Connecting the MultiVoice Gateway to the T1 Line
1 Connect the MultiVoice Gateway either directly to the T1/PRI line or through other network interface equipment.
Note: To connect to the demarcation point, where the T1/PRI line’s metallic interface connects to other equipment, the MultiVoice Gateway T1/PRI ports must be equipped with internal CSUs. Otherwise, external CSUs or other network (WAN) interface equipment must be installed between the MultiVoice Gateway and the demarcation point.
2 Inform your T1/PRI service provider that your equipment is connected, so they can bring up the line.
Before you start up the MultiVoice Gateway, familiarize yourself with the LED indicator
lights. (See “Interpreting the MultiVoice Gateway LEDs” on page 3-7.)
Connecting the MultiVoice Gateway to the E1 Line
The MultiVoice Gateway can connect to any DPNSS access point on a Private Branch
Exchange (PBX) or directly to E1 digital services. Use a cable that is specifically constructed for transmission of E1/PRI signals (CCITT G700 series recommended). The MultiVoice
Gateway can also connect to G.704 framed leased (non-switching) services for 75 Ohm lines.
(Use cable 2510-0272-001 with 75 Ohm E1 lines.)
Grounding
The screen (shield) of the transmit and receive coaxial cable must be earthed at one end of the line only. Links (jumpers) inside the MultiVoice Gateway chassis earth the coaxial screens.
The default position of the grounding links on the network line interface, when used with coaxial cable adapter, is on the transmit side (Tx) for 1680 Kbps network operations.
3-6 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Setting Up the MultiVoice Gateway Hardware
Interpreting the MultiVoice Gateway LEDs
Figure 3-7. One set of links for each E1 port
120
4 E1 ports
75
For a daisy chain connection of the MultiVoice Gateway E1/PRI unit, only line 1 needs an earth link (jumper), as line 1 is the only port connected to the telecommunications network.
Connect your MultiVoice Gateway to the E1 PRI network interface (TA) equipment supplied by your PTT.
Cable length and characteristics
The maximum distance between the E1/PRI WAN interface equipment and the MultiVoice
Gateway should not introduce attenuation of more than 6dB, when measured at half the maximum data rate (1024 Kbps). Also, the cable must have a root F characteristic.
Interpreting the MultiVoice Gateway LEDs
Before you start up the MultiVoice Gateway, you need to understand the LEDs on the front and back panels of the MultiVoice Gateway.
MultiVoice Gateway front panel
MAX 6000/4000
Figure 3-8 shows the location of LEDs on the MultiVoice Gateway front panel, for the MAX
6000 and MAX 4000, and Figure 3-9 shows the location of the LEDs on the Redundant
MultiVoice Gateway front panel.
Figure 3-8. Location of the MultiVoice Gateway LEDs
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-7
Setting Up the MultiVoice Gateway Hardware
Interpreting the MultiVoice Gateway LEDs
Table 3-1 lists the LEDs on the front panel of the MultiVoice Gateway and describes the
function that each performs.
Table 3-1. MultiVoice Gateway front-panel LEDs
LED
Power
Fault
Data
Alarm
Description
On when the MultiVoice Gateway power is on.
On in one of two cases: Either a hardware self-test is in progress or there is a hardware failure.
At system start-up, when the MultiVoice Gateway performs its Power On Self
Test (POST), the LED is on. If any type of hardware failure occurs, the LED flashes. If the failure is isolated to an expansion card, the MultiVoice Gateway might continue to function without the expansion card.
On when calls are active.
On when there is a WAN alarm or a trunk is out of service (for example, during line loopback diagnostics).
WAN alarms include Loss of Sync, Red Alarm, Yellow Alarm, and All Ones (or
AIS).
Figure 3-9. Location of the LEDs on the Redundant MultiVoice Gateway
3-8 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Setting Up the MultiVoice Gateway Hardware
Interpreting the MultiVoice Gateway LEDs
Table 3-2 lists and describes each LED on the front panel of the Redundant MultiVoice
Gateway.
Table 3-2. Redundant MultiVoice Gateway LEDs
LED
Power
A Fail
B Fail
Fan
Description
On when the Redundant MultiVoice Gateway power supply is on.
On only if there is a failure on power supply A. That is, if one or more of the voltages on the A side (+5, +3.3, +12, -12, -5) has failed.
On only when there is a failure on power supply B, (if one or more of the voltages on the B side (+5, +3.3, +12, -12, -5) has failed.
On when the fans are functioning properly (if +12 VDC from either A or B is good.) If this LED is off, then a fan is not working.
MAX 2000
The following figure shows the location of LEDs on the MAX 2000 front panel.
Figure 3-10. Location of the MAX 2000 LEDs
Refer to the following table to understand each LED.
Table 3-3. MAX 2000 LEDs
LED pwr act
Description
This LED is on when the MAX power is on.
This LED is ON if there is activity on the Ethernet interface.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-9
Setting Up the MultiVoice Gateway Hardware
Interpreting the MultiVoice Gateway LEDs
Table 3-3. MAX 2000 LEDs
LED ya (leftmost—for Line 1) flt coll la (leftmost—for Line 1) aui ra (leftmost—for Line 1) coax utp ra, ya, and la
(righmost—for Line 2)
Description
This LED is ON when the MAX is receiving a Yellow Alarm pattern, indicating that the other of the of the line cannot recognize signals transmitted from the MAX.
This LED is ON in one of two cases—either a hardware self-test is in progress or there is a hardware failure.
When a hardware self-test is in progress, the LED is ON. If any type of hardware failure occurs, the LED flashes. If the failure is isolated to an expansion card, the MAX may continue functioning without the expansion card.
This LED is ON if there are collisions on the Ethernet.
This LED is ON when the link is active and there are no pending alarms or tests. If a PRI is active and using
D-channel signaling, this LED blinks when the unit is unable to establish layer 2 and 3 protocol communications with the central office switch. This may indicate a configuration error.
This LED is ON to reflect the AUI interface.
This LED is ON when the MAX is receiving a Red Alarm pattern, indicating an improper receive signal or no receive signal. This condition can occur as a result of a high error rate or improper line configuration. When such a condition arises, this red LED is ON and a Yellow Alarm is transmitted toward the WAN.
This LED is ON if the 10Base-2 interface is chosen.
This LED is ON if the 10BaseT interface is chosen.
These LEDs have the same meanings as their leftmost counterparts, except they apply only to Line 2.
3-10 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Setting Up the MultiVoice Gateway Hardware
Interpreting the MultiVoice Gateway LEDs
MultiVoice Gateway back panel
MAX 6000
The following Figures show the MultiVoice Gateway back-panel LEDs for the MAX 6000, which display the status of the Ethernet interface.
Figure 3-11. Ethernet interface LEDs on MultiVoice Gateway back panel
Table 3-4 describes the Ethernet interface LEDs.
Table 3-4. Ethernet interface LEDs on back panel
LED
ACT (Activity)
COL (Collisions)
FDX
100ST
LINK (Link integrity)
Description
On when the MultiVoice Gateway is detecting activity (network traffic) on its Ethernet interface.
On when the MultiVoice Gateway detects packet collisions on the
Ethernet.
On indicates full duplex on the Ethernet.
On, indicates 100BT. Off indicates 10BT.
On when the Ethernet interface is functional.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-11
Setting Up the MultiVoice Gateway Hardware
Interpreting the MultiVoice Gateway LEDs
MAX 4000
The following Figures show the MultiVoice Gateway back-panel LEDs for the MAX 4000, which display the status of the Ethernet interface.
Figure 3-12. Ethernet interface LEDs on the MAX 4000 MultiVoice Gateway back panel
Table 3-5 describes the Ethernet interface LEDs for the MAX 4000.
Table 3-5. Ethernet interface LEDs on back panel
LED Description
ACT (Activity)
COL (Collisions)
On when the MultiVoice Gateway is detecting activity (network traffic) on its Ethernet interface.
On when the MultiVoice Gateway detects packet collisions on the
Ethernet.
AUI
UIP
On, indicates Ethernet interface on AUI port.
On, indicates Ethernet interface on LAN UTP port.
LI (Link integrity) On when the Ethernet interface is functional.
Now that you know about the MAX LEDs, you are ready to start up the MAX.
3-12 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Setting Up the MultiVoice Gateway Hardware
Starting up the MultiVoice Gateway
Starting up the MultiVoice Gateway
To start up the MultiVoice Gateway, perform the following steps:
1 If you are using a PC, configure the terminal-emulation function in your communications software as follows:
– 9600 bps
– 8 data bits
– No parity
– 1 stop bit
– Direct connect
2 Make sure that you can see the LEDs on the front panel of the MultiVoice Gateway while you view the VT100 display.
3 Connect one end of the AC power cord to a power source and the other end to the
MultiVoice Gateway.
The power-on self-test (POST) begins and finishes within one minute.
4 While the POST is running, watch the LEDs.
If the Power LED is on and the Fault LED is off, the MultiVoice Gateway is operating properly. You can continue with the next step.
If either the Power LED is off or the Fault LED is on, remove the power cord and do not continue. Contact your Ascend distributor
5 Watch the VT100 display during the POST. When the POST is successful, the following screen appears:
|------------- EDIT------------| |--------------------| |--------------------|
| MAX ??| | ??| | ??|
| Power-On Self Test | | | | |
| PASSED. | | | | |
| Press any key... | | | | |
| | |--------------------| |--------------------|
| | | ??| | ??|
| | | | | |
| | | | | |
| | | | | |
| | |--------------------| |--------------------|
| | | ??| | ??|
| | | | | |
| | | | | |
| | | | | |
| | |--------------------| |--------------------|
| | | ??| | ??|
| | | | | |
| | | | | |
| | | | | |
Press Ctrl-n to move cursor to the next menu item. Press return to select it.
Press Tab to move to another window --- thick border indicates active window.
6 Press any key. The following reminder screen appears, instructing you to edit your line configuration before you dial:
Edit Line Config before dialing
Press any key...
Press any key again to display the MultiVoice Gateway Main Edit menu as shown.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 3-13
Setting Up the MultiVoice Gateway Hardware
Starting up the MultiVoice Gateway
Main Edit Menu
>00-000 System
10-000 Net/T1
20-000 Net/T1
30-000 Empty
40-000 Empty
50-000 VOIP-16
60-000 VOIP-16
70-000 Empty
80-000 Empty
90-000 Ethernet
A0-000 Ether Data
B0-000 Serial WAN
For the MAX 2000, the following items are available from the MultiVoice Gateway Main
Edit menu:
Main Edit Menu
>00-000 System
10-000 Net/T1
20-000 VOIP-16
30-000 VOIP-16
40-000 Serial Port T1-CSU
50-000 Ethernet
The next chapter explains how to use the VT100 interface and configure the MultiVoice
Gateway.
3-14 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Navigating the User Interface
4
Connections to the user interface
To configure the MultiVoice Gateway, you can access the user interface either through the unit’s its control port or through a Telnet session.
Connecting via the MultiVoice Gateway Control port
You can connect a VT100 terminal or a workstation with VT100-emulation software to the control port of the MultiVoice Gateway. Use a serial cable. If using a workstation, set the terminal-emulation software as follows:
9600 bps
8 data bits
No parity
1 stop bit
No flow control
Direct connect
After the connection is established, the Control Monitor screen appears.
Connecting through TELNET
You can establish a Console session from any Telnet workstation by opening a Telnet session with the MultiVoice Gateway. In a Telnet session you can perform all of the configuration, diagnostic, management, and other functions that could be performed through the MultiVoice
Gateway Control port.
To Telnet to the MultiVoice Gateway, you must know the:
• IP address of the MultiVoice Gateway.
• Telnet password, if configured.
• Password of a Security profile with Operations=Yes. (For complete information about
Security profiles, see “The Main Edit menu” on page 4-2.)
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 4-1
Navigating the User Interface
The Main Edit menu
The Main Edit menu
The configuration interface consists of the Main Edit menu and eight status windows. The left part of the screen is the Main Edit menu, which you use to configure the MultiVoice Gateway.
The items listed in the Main Edit menu differ, depending on the system configuration. The
Empty items represent expansion slots that do not contain a card.
Figure 4-1. MultiVoice Gateway Main Edit menu and Status windows for the MAX 6000 and
MAX 4000
|
|
|
|
|
|---------MAX_SF--------| |-------------------| |-------------------|
|Main Edit Menu | |10-100 1234567890 | |10-200 1234567890 |
|>00-000 System
| 10-000 Net/T1
| | L1/LA ----------
| | 12345678901234
| | L2/DS ----------
| | 12345678901234
|
|
| 20-000 Net/T1
| 30-000 VOIP-16
| 40-000 VOIP-16
| 50-000 Empty
| | -------------| |
| |90-100 Sessions
| |> 0 Active
-------------|
| |-------------------| |-------------------|
| |00-200 16:49:04
| |>M31
|
Line 01 Ch 01|
| 60-000 Net/BRI
| 70-000 Empty
| 80-000 Empty
| 90-000 Ethernet
|
|
| A0-000 Ether Data
| B0-000 Serial WAN
| |
| |
| |-------------------| |-------------------|
| |90-300 WAN Stat
| |>Rx Pkt:
| | Tx Pkt:
| | Call Connected
| |
| |90-400 Ether Stat
52839^| |>Rx Pkt:
51803 | | Tx Pkt:
|
|
|
112102 |
64148 |
| | CRC: 0 | | Col: 53 |
| |-------------------| |-------------------|
| |00-100 Sys Option
| |>Security Prof: 1
| |Main Status Menu
| |>00-000 System
| | Software +7.0.0+ | | 10-000 Net/T1
| | S/N: 1234567
| |
| | 20-000 Net/T1
| |
|
|
|
|
|
4-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Navigating the User Interface
The Main Edit menu
Figure 4-2. MultiVoice Gateway Main Edit menu and Status windows for the MAX 2000
|---MAX2000-110 EDIT-------| |---------------------| |---------------------|
|Main Edit Menu
|>00-000 System
| 10-000 Net/T1
| |10-100 1234567890
| | L1/RA ----------
| | 12345678901234
| |50-300 WAN Stat |
| | Rx Pkt: 0 |
| | Tx Pkt: 0 |
|
|
|
|
|
|
|
|
|
|
|
|
|
| 20-000 VOIP-16
| 30-000 VOIP-16
| | | | CRC: 0 |
| |---------------------| |---------------------|
| 40-000 Serial Port T1-CSU| |50-100 Sessions
| 50-000 Ethernet | |> 0 Active
| |00-200 04:15:26
| | >M31
|
Line 00 Ch 00 |
| |
| |
| | No Trunk Available |
| | |
| |---------------------| |---------------------|
| |50-500 DYN Stat | |50-400 Ether Stat |
| | Qual N/A 00:00:00 | | >Rx Pkt: 391668 |
| | 0K
| |
0 channels | |
| | CLU 0% ALU 0% | |
| |00-100 Sys Option
| | Software +7.0.0+
| | S/N: 7181672
Tx Pkt: 42239 |
Col: 0 |
| |---------------------| |---------------------|
| |Main Status Menu
| | >Security Prof: 1 | | >00-000 System
| | 10-000 Net/T1
| | 20-000 VOIP-16
| |
|
|
|
|
|
For an overview of how the MultiVoice Gateway menus and profiles are organized, see the
MultiVoice Gateway Reference Guide.
Understanding menu numbering
The MultiVoice Gateway has four built-in T1 or E1 lines and a V.35 serial port for WAN access. It also has eight expansion slots, which supports multiple DSP slot cards and an 8-port
BRI slot card, if desired.
Figure 4-3. Slot and port numbering in the MAX 6000/4000 MultiVoice Gateway
Slot #5
Slot #4
Slot #3
Slot #8
Slot #7
Slot #6
Slot #9 Slot B Slot #1 Slot #2
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 4-3
Navigating the User Interface
The Main Edit menu
Figure 4-4. Slot and port numbering in the MAX 2000 MultiVoice Gateway
The numbers in the VT100 menus relate to slot numbers in the MultiVoice Gateway unit, which may be an actual expansion slot or a virtual slot on the MultiVoice Gateway unit’s motherboard.
Common menu items
The system itself is assigned slot number 0 (menu 00-000) on the MAX 2000/4000/6000. The
System menu contains the following profiles and submenus, which are all related to system-wide configuration and maintenance:
00-000 System
00-100 Sys Config
00-200 Sys Diag
00-300 Security
00-400 Destinations
00-500 Dial Plan
MAX 4000/6000 menu items
On the MAX 4000/6000 platforms, the menu numbers are associated with the following actual expansion slots or virtual slots:
• The built-in T1 or E1 lines are slot 1 and slot 2 (menu 10-000 and 20-000). Each T1 or E1 slot contains two lines. The menus for configuring and testing the lines are organized as follows:
10-000 Net/T1 (Net/E1)
10-100 Line Config
10-200 Line Diag
20-000 Net/T1 (Net/E1)
20-100 Line Config
20-200 Line Diag
• The six expansion slots are slots 3 through 8 (menus 30-000 through 80-000), with the
numbering shown in Figure 4-3.
• The Ethernet is slot 9 (menu 90-000). The Ethernet menu contains submenus and profiles related to the local network, routing and bridging, and WAN connections.
• EtherData is slot A (menu A0-000). There is no menu for the EtherData slot.
• The serial WAN port is slot B (menu B0-000).
4-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Navigating the User Interface
The Main Edit menu
For example, the following Main Edit menu is for a MAX 6000 with two Net/T1 expansion modules, in slots 2 and 3, and a Net/BRI expansion module installed in slot 3. Expansion slots
4 through 8 are empty.
Main Edit Menu
00-000 System
10-000 Net/T1
20-000 Net/T1
30-000 Net/BRI
40-000 Empty
50-000 Empty
60-000 Empty
70-000 Empty
80-000 Empty
90-000 Ethernet
A0-000 Ether Data
B0-000 Serial WAN
MAX 2000 menu items
On the MAX 2000 platform, the menu numbers are associated with the following actual expansion slots or virtual slots:
• The built-in T1 or E1 line is slot 1 and slot 2 (menu 10-000 and 20-000). Each T1 or E1 slot contains two lines. The menus for configuring and testing the lines are organized as follows:
10-000 Net/T1 (Net/E1)
10-100 Line Config
10-200 Line Diag
• The two expansion slots are slots 2 and 3 (menus 20-000 through 30-000), with the
numbering shown in Figure 4-4.
• The leased T1 port is slot 4 (menu 40-000). This menu contains parameters related to network nailed T1 trunks used for managed networks (e.g.,. frame relay connections).
• The Ethernet is slot 5 (menu 50-000). The Ethernet menu contains submenus and profiles related to the local network, routing and bridging, and WAN connections.
For example, the following Main Edit menu is for a MAX 2000 with a Net/T1 expansion module installed in slot 1 and a MXV-SL-DSP16 expansion module installed in slot 2.
Expansion slot 3 is empty.
Main Edit Menu
00-000 System
10-000 Net/T1
20-000 VOIP-16
30-000 Empty
40-000 Serial Port Ti-CSU
50-000 Ethernet
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 4-5
Navigating the User Interface
The Main Edit menu
Activating a menu or status window
Only the Edit window or one of the status windows can be active at one time. The active
display has a thick, double line border on the left, right, and top sides. In Figure 4-1, the
10-100 status display is active (near the top-middle of the screen).
If you press the Tab key, the thick double lines move to 00-200, the next screen to the right. If you continue pressing the Tab key, you successively activate each window from left to right and down, until you reach the last display in the lower right-hand corner. Back-Tab or Ctrl-O moves you in the opposite direction.
Opening menus and profiles
The Main Edit menu contains a list of menus, each of which can contain profiles and submenus. In the menu that is currently open, the cursor character (>) points to one item in the menu. To move the cursor down, press Ctrl-N (next) or the Down-Arrow key. To move it up, press Ctrl-P (previous) or the Up-Arrow key. (Some VT100 emulators do not support the use of arrow keys.) For a complete list of key combinations used to navigate the interface, see
Table 4-1 on page 4-8.) In the following example, for a MAX 6000, the cursor is at the second
menu item:
Main Edit Menu
00-000 System
>10-000 Net/T1
20-000 Net/T1
30-000 Net/BRI
40-000 Empty
50-000 Empty
60-000 Empty
70-000 Empty
80-000 Empty
90-000 Ethernet
A0-000 Ether Data
B0-000 Serial WAN
To open a menu, move the cursor to the menu’s name and press Enter. For example, on a MAX
6000, you press Ctrl-N until the cursor points to 90-000 Ethernet , then press Enter. The
Ethernet menu opens:
90-000 Ethernet
>90-100 Connections
90-200 Names / Passwords
90-300 Bridge Adrs
90-400 Static Rtes
90-500 Filters
90-600 Firewalls
90-700 Frame Relay
90-800 Answer
90-900 SNMP Traps
90-A00 IPX Routes
90-B00 IPX SAP Filters
90-C00 Mod Config
4-6 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Navigating the User Interface
The Main Edit menu
The Ethernet menu contains submenus and profiles related to network functions, such as bridging, routing, WAN connections, and so forth. The Mod Config Profile in this menu relates to the configuration of the Ethernet interface itself, as shown next:
90-B00 Mod Config
Module Name=
Ether options...
WAN options...
SNMP options...
OSPF options...
OSPF global options...
Route Pref...
TServ options...
Bridging=No
IPX Routing=No
AppleTalk=No
Shared Prof=No
Telnet PW=
RIP Policy=Poison Rvrs
RIP Summary=Yes
ICMP Redirects=Accept
BOOTP Relay...
DNS...
Note: With the exception of parameters designated N/A (not applicable), you can edit all parameters in any profile. A profile is a group of parameters listed under a particular menu entry. N/A means that a parameter does not apply within the context of how some other parameter(s) or profile has been set.
Opening edit fields
To open an edit field for a text-based parameter (such as a Telnet PW, for example), move the cursor to that parameter and press Enter. An edit field opens, delimited by brackets:
90-B00 Mod Config
Module Name=
Ether options...
WAN options...
SNMP options...
OSPF options...
OSPF global options...
Route Pref...
TServ options...
Bridging=No
Shared Prof=No
Telnet PW:
[ ]
ICMP Redirects=Accept
BOOTP Relay...
DNS...
(For related information, see “Special display characters and keys” on page 4-8.)
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 4-7
Navigating the User Interface
Special display characters and keys
A blinking text cursor appears in the brackets, indicating that you can start typing text. If the field already contains text, it is cleared when you type a character. To modify only a few characters of existing text, use the arrow keys to position the cursor, then delete or overwrite the characters.
To close the edit field and accept the new text, press Enter.
Setting enumerated parameters
An enumerated parameter is one that has a set of predefined values.You modify it by simply placing the cursor beside the parameter and pressing the Enter, Return, or Right-Arrow key until the proper value appears.
Saving your changes
When you exit a profile, you are prompted to confirm that you want to save changes:
EXIT?
>0=ESC (Don’t exit)
1=Exit and discard
2=Exit and accept
You can save the profile values by choosing the Exit and Accept option and pressing Enter, or by pressing 2.
Special display characters and keys
The following characters have special meaning within the displays:
• The plus character (+) indicates that an input entry is too long to fit onto one line, and that the MultiVoice Gateway is truncating it for display purposes.
• An ellipsis (...) means that a submenu displays the details of a menu option.
The MultiVoice Gateway displays the submenu when you select the menu option.
Table 4-1 lists the special-purpose keys and key combinations you can use in the Palmtop
Controller and Control Monitor displays.
Table 4-1. Special keys for Palmtop Controller and Control Monitor displays
Palmtop
Controller
>
Control Monitor
Right-Arrow, Return,
Enter, Ctrl-Z, Ctrl-F
Operation
Enumerated parameter: Select the next value.
String value: Move one character to the right or enter the current input.
Menu: Open the current selection.
4-8 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Navigating the User Interface
Special display characters and keys
DO
N/A
N/A
N/A
D
Table 4-1. Special keys for Palmtop Controller and Control Monitor displays (continued)
Control Monitor Operation Palmtop
Controller
< v
^
N/A
N/A
TOGGLE
STAT
Shift->
Shift-<
Shift-^
Ctrl-D
Ctrl-T
Ctrl-L
Ctrl-C
D
Left-Arrow, Ctrl-X, Ctrl-B Enumerated parameter: Select the previous value.
String value: Move left one character or exit the current input.
Menu: Close the current selection.
Down-Arrow, Ctrl-N
Up-Arrow, Ctrl-U, Ctrl-P
Move down to the next selection.
Move up to the previous selection.
Ctrl-V
Tab, Ctrl-I
Back-Tab, Ctrl-O
N/A
Move to the next page of the list.
Move to the next window.
Move to the previous window.
Toggle to a status menu from the edit menu and vice versa.
Delete
Backspace none
Delete the character under the cursor.
Delete the character to the left of the cursor.
Overwrite the character under the cursor with a space.
Open the DO menu.
Return from or go to the Simplified Menus.
Refresh the VT100 screen.
Return from the MIF to the normal menus.
Dial the currently selected profile.
Note: You always use the Control and Shift keys in combination with other keys. This document represents key combinations as two characters separated by a hyphen, such as
Shift-T, which types the capital letter T. On the Palmtop Controller, the main character associated with the key is large and white, and the Shift character associated with the key is small and yellow.
When you can successfully navigate the VT100 interface, you are ready to configure the
MultiVoice Gateway.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 4-9
Navigating the User Interface
Privileges and passwords
Privileges and passwords
The MultiVoice Gateway has nine Security profiles. When shipped from the factory, none of the nine profiles have any restrictions defined. To see the list of Security Profiles, open the
System menu in the Main Edit Menu, select Security, and press Enter. The following display appears:
00-300 Security
>00-301 Default
00-302
00-303
00-304
00-305
00-306
00-307
00-308
00-309 Full Access
The Default profile
Whenever the MultiVoice Gateway is powered on, it activates the first Security Profile in the list, which is always named Default and always has no password. For security reasons, you should reset the privileges in the Default profile to restrict what can be done by anyone accessing the MultiVoice Gateway configuration menus. Proceed as follows:
1 Open the System > Security > Default profile.
2 Set Operations to No.
!
Caution: If you reset or power-cycle the MultiVoice Gateway, it activates the new, restrictive
Default profile. You will not be able to perform any configuration tasks until you activate the
Full Access Profile.
Full Access and other administrative profiles
After you have restricted the access granted by the Default Security profile, you can gain full access by activating the Full Access profile. At the Main Edit menu, press Ctrl-D to display a context-sensitive menu (called a DO menu):
90-C00 Mod Config
DO...
>0=Esc
P=Password
C=Close TELNET
E=Termsrv
D=Diagnostics
4-10 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Navigating the User Interface
Privileges and passwords
In the DO menu, press P (or select P=Password). The Edit window displays the list of Security profiles. Select Full Access and press Enter. The MultiVoice Gateway prompts for that profile’s password:
00-300 Security
Enter Password:
[]
Press > to accept
Enter Ascend (unless you have changed the default password.)
After you press Enter, a message states that the password was accepted and the MultiVoice
Gateway is using the new security level. Or, if the password you entered is incorrect, you are prompted again to enter the password.
Note: For a Console session established through Telnet, the caller must first supply the Telnet password to establish a Telnet session. Then, the Default security level is set for that session.
To configure the MultiVoice Gateway through Telnet, the caller must activate a Security profile that has Operations set to Yes.
Modifying the Full Access Profile
To ensure complete access when needed, you should leave the default settings in the FUll
Access profile unchanged, except for the Password setting. TO prevent unauthorized access, you should change the default Password setting ( Ascend ) as soon as possible. Proceed as follows:
1 Open the System > Security > Full Access profile.
2 Set the Password parameter to a value only your system administrators know.
3 Exit and save your changes.
Other administrative profiles
To create customized profiles for individual administrators or groups of administrators, see
Chapter 10, “MultiVoice Gateway System Administration.”
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 4-11
Configuring the WAN Interfaces
5
Before you begin
Before configuring the MultiVoice Gateway for the MAX, make sure you have:
•
Hardware installed as explained in the Chapter 3, “Setting Up the MultiVoice Gateway
• Familiarity with the VT100 user interface.
• One or more active T1 or E1 lines into the MultiVoice Gateway. To support the self-tests described in this chapter, the line(s) must provide switched data service on at least two
channels. (For more information, see “Provisioning the Switch” on page B-1.)
• An active Ethernet LAN with appropriate cables and connectors.
• A local host or workstation that can Telnet or Ping to the MultiVoice Gateway.
Configuring T1 lines
Each built-in T1 line contains 24 channels, each of which can support one single-channel connection. Depending on the signalling mode used on the line, all 24 channels are available for user data, or 23 channels are available for data and the 24th is reserved for signalling. T1 line configuration parameters are in a Line Config profile, as shown in the following example for a MAX 4000/6000:
Net/T1
Line Config
Name=mytelco
1st Line=Trunk
2nd Line=Trunk
Line N...
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Configuring T1 lines
Sig Mode=Inband
NFAS ID num=N/A
Rob Ctl=Wink-Start
Switch Type=N/A
Framing Mode=D4
Encoding=AMI
FDL=N/A
Length=1-333
Buildout=N/A
Clock Source=Yes
Collect DNIS/ANI=No
Pbx Type=N/A
Delete Digits=N/A
Add Number=N/A
Call-by-Call=N/A
T1-PRI:PRI # Type=Unknown
T1-PRI:NumPlanID=ISDN
Ans #=N/A
Ans Service=N/A
Input Sample count=N/A
Send Disc=0
Overlap Receiving=N/A
PRI Prefix #=N/A
Trailing Digits=N/A
T302 Timer=N/A
Ch 1=Switched
Ch 1 #=12
Ch 1 Slot=3
Ch 1 Prt/Grp=1
Ch 1 TrnkGrp=5
The Ch N parameters are repeated for each channel in the line. There are 23 channels if you use
PRI signalling, and 24 channels if you use robbed-bit. (For more information about each parameter, see the MAX Reference Guide.)
At the top level, you can assign a name to the line configuration. You can configure several profiles and activate a profile when it is needed.
You can set line 1 and line 2 to Trunk (indicating a standard T1 interface with signalling information) or Disabled.
Understanding the line interface parameters
This section provides background information about the T1 line interface parameters. (For complete information, see the MAX Reference Guide.)
T1 signalling mode
A T1 line’s signalling mode (Sig Mode) can be one of the following:
• Inband, robbed bit signalling—The MultiVoice Gateway uses the Rob Ctrl parameter for the Call Control mechanism.
• ISDN signalling—Designate the 24th channel of the T1 line as the D channel.
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Configuring T1 lines
• ISDN NFAS (Non-Facility Associated signalling)—Enables two or more T1 lines to share a D channel. One of the lines must be configured as the primary D channel and one as the secondary (backup) D channel.
Assigning an interface ID to NFAS lines
The NFAS ID Num is a different interface ID for each NFAS line. In most cases, the default 1 for the first line and 2 for the second line are correct. If the carrier requires different NFAS interface IDs, type the number they specify.
Inband, robbed-bit call control mechanism
Rob Ctl is the call control mechanism for robbed-bit signalling. When you set it to Wink-Start
(the default), the switch can seize the trunk by going off hook. The local unit requires the switch to wait for a 200 msec wink before it seizes a trunk.
Carrier switch type
Switch Type specifies the network switch providing ISDN service on a T1 PRI line. The ISDN carrier supplies the information. For example, your carrier might support one of the following values:
• AT&T
• NTI (Northern Telecom)
• NI-2 (National ISDN-2)
• GloBanD
• Japan
T1 line framing and encoding
Framing Mode specifies the physical-layer frame format used on the T1 line. The two possible settings are D4 and ESF. The D4 format, also known as the superframe format, consists of 12 consecutive frames, separated by framing bits. The line may not use ISDN signalling with D4 framing. Otherwise, false framing and Yellow Alarm emulation can result. ESF specifies the extended superframe format, consisting of 24 consecutive frames, separated by framing bits.
The ISDN specification advises that you use ESF with ISDN D-channel signalling.
The Encoding parameter sets the layer-1 line encoding used for the physical links, which affects the way the digital signals on the line represent data. Your carrier can tell you which encoding to use. AMI (the default) specifies Alternate Mark Inversion encoding. B8ZS specifies Bipolar with 8-Zero Substitution. The None setting is identical to AMI, but without density enforcement.
FDL for monitoring line quality
The telephone company uses a Facilities Data Link (FDL) protocol to monitor the quality and performance of T1 lines. If your carrier’s maintenance devices require regular data-link reports and the line is not configured for D4 framing, you can specify the type of protocol to use
(AT&T, ANSI, or Sprint).
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Configuring T1 lines
You cannot use FDL reporting on a line configured for D4 framing. However, you can obtain
D4 and ESF performance statistics in the FDL Stats windows, even if you do not choose an
FDL protocol.
Cable length and the amount of attenuation required
The Length parameter specifies the length of the physical T1 line in feet from the external
Channel Service Unit (CSU) to the MultiVoice Gateway. If the T1 transceiver in the
MultiVoice Gateway does not have an internal CSU, it can connect to a T1 line no longer than
655 feet. Anything of greater length requires an internal CSU. The value should reflect the longest line length you expect (up to a maximum of 655 feet).
The Buildout parameter specifies the amount of attenuation to apply to the T1 transceiver’s internal CSU. The amount, if any, depends on the length of the cable between the MultiVoice
Gateway and any repeater from which it might receive the signal. If the MultiVoice Gateway is too close to the Central Office (CO) or a repeater, you might need to specify some attenuation to reduce the strength of the signal. Valid values are 0 dB (decibels) through 22.5 dB. Check with your carrier to determine the correct value.
Clock source for synchronous transmission
The Clock Source parameter determines whether the T1 line can be used as the master clock source for synchronous connections. In synchronous transmission, both the sending device and the receiving device must maintain synchronization in order to determine where one block of data ends and the next begins.
If two Ascend units connect to each other through a crossover cable (with optional T1 repeaters) between their network ports, you must disable this parameter on one unit.
Collecting DNIS and ANI
The Collect DNIS/ANI parameter enables the MultiVoice Gateway to collect the Automatic
Number Identifier (ANI) and the Dialed Number Identification String (DNIS) signals. These signals are used to support ANI authentication of MultiVoice users and single-stage dialing, respectively. DNIS and ANI can be collected for three network signal types:
• DTMF tones in T1 inband.
• MF tones in E1 R2.
• D channel messages in T1/E1 PRI or BRI.
The collected DNIS is dialed by the MultiVoice Gateway
Note: To process DNIS and ANI signals, the telephone switch (or PBX) connected to the
MultiVoice Gateway must support DNIS and ANI pass-through signalling. To test whether your switch supports DNIS and ANI pass-through signalling, use the h323CallDisplay
command. (For information on performing this test see Appendix A, “Troubleshooting.”)
Call-by-Call signalling values (MAX 4000/6000)
The Call-by-Call parameter specifies the service provider’s call-by-call signalling value for routing calls from a local device to the network through the MultiVoice Gateway. The values differ by service provider.
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Configuring T1 lines
Understanding the channel configuration parameters
Each of the 24 channels of a T1 line may be configured for one of the following uses:
Use Description
Switched (the default) Supports switched connections. Can be robbed-bit or a B channel, depending on the line’s signalling mode.
Nailed
D channel
A clear-channel 64k circuit.
The channel used for ISDN D-channel signalling. Assigned automatically to channel number 24 when ISDN signalling is in use.
NFAS-Prime
NFAS-Second
Unused
Primary D channel for two T1 lines that support NFAS signalling.
Used as the D channel for both lines, unless it becomes unavailable.
Secondary D channel for two T1 lines that support NFAS signalling.
Used as the secondary (backup) D channel.
Unavailable for use.
Examples of T1 configuration
This section provides examples of configuring T1 lines for ISDN PRI service, robbed-bit signalling, and NFAS signalling.
Configuring a line for ISDN PRI service
When configuring ISDN PRI service for your MultiVoice Gateway units, you must configure
ISDN signalling for the line. Optionally, you can also configure the MultiVoice Gateway to send either ISDN code 16 (Normal call clearing) or code 17 (User busy) when the PRI switch servicing the MultiVoice Gateway triggers the T310 timer.
Example of configuring ISDN signalling
To configure ISDN signalling on Line 1 of the currently open T1 module:
1 Open Net/T1 > Line Config and set the 1st Line to Trunk:
Net/T1
Line Config
Name=
1st Line=Trunk
2nd Line=Disabled
2 Open the Line 1 subprofile and set the signalling mode to ISDN:
Line 1...
Sig Mode=ISDN
3 Specify the framing and encoding values to ESF and B8ZS, respectively (for example):
Framing Mode=ESF
Encoding=B8ZS
4 Close the T1 profile.
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Configuring T1 lines
Example of configuring Pre-T310 Timer
The ISDN Pre-T310 timer allows users calling into a MultiVoice Gateway to get better clarification of call disconnects during the initial set up of the call. If a call is presented to the
MultiVoice Gateway, and there is an extended period of delay while the call is being set up (for example, local Ethernet traffic slowing down RADIUS requests or DNS lookups), you might want your users to get a disconnect indication other than the generic Normal call clearing.
In compliance with CCITT Specification Q.931, the MultiVoice Gateway sends a Call
Proceeding message to the network switch for every call it accepts.
The network switch sets its T310 timer as it awaits further messages from the MultiVoice
Gateway. The switch tears down the call if the T310 timer expires. When this happens, the switch reports ISDN code 16 (Normal call clearing) to the calling device.
The ISDN Pre-T310 timer adds a MultiVoice Gateway-specific timer, which must be set to a time period less than that of the T310 timer on the switch. Then, after the MultiVoice
Gateway-specific timer expires but before the T310 timer expires, the MultiVoice Gateway sends ISDN code 17 (User Busy) and clears the call.
Note: Only calls presented on T1/PRI lines support the Pre-T310 timer feature.
To configure the Pre-T310 timer:
1 Open the Net/T1 > Line Config > Line menu.
2 Set the Send Disc parameter to a value of from 0 to 60 seconds.
The parameter must be set to a value less than the T310 timer value, so that it expires (and the MultiVoice Gateway sends its ISDN disconnect) before the T310 timer.
3 Open the Ethernet > Mod Config > Auth menu.
4 Set the Timeout Busy = Yes if you would like User Busy sent when the Send Disc timer expires. Set Timeout Busy = No if you would like Normal call clearing sent.
Note: The Timeout Busy parameter replaces the CLID Timeout Busy parameter.
DNIS and ANI collection
DNIS/ANI are automatically collected when you set the signalling mode to ISDN. The Collect
DNIS/ANI parameter will be set to N/A, and is ignored by the MAX when processing ISDN signalling.
Configuring a line for robbed-bit signalling
To configure a T1 line for robbed-bit signalling:
1 Open Net/T1 > Line Config, and set the 2nd Line to Trunk (for example):
Net/T1
Line Config
Name=
1st Line=Trunk
2nd Line=Trunk
2 Open the Line 2 subprofile and set the signalling mode to Inband:
Line 2...
Sig Mode=Inband
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Configuring T1 lines
3 Specify the robbed-bit call control mechanism:
Rob Ctl=Wink-Start
4 Close the T1 profile.
DNIS and ANI collection for T1 using robbed-bit signalling
To configure DNIS/ANI collection for a T1 using robbed-bit signalling:
1 Open Net/T1 > Line Config profile.
2 Open the Line subprofile and set the signalling mode to Inband:
Line 2...
Sig Mode=Inband
3 configure Rob Ctl for either wink-inc-200 or wink-inc-400:
Rob Ctl= wink-inc-200
Note: If the value of Rob Ctl is set to Wink-Start, then Collect DNIS/ANI will be set to
N/A, preventing caller ID collection.
4 Configure Collect DNIS/ANI to yes:
Collect DNIS/ANI=yes
5 Close the Line 1 subprofile.
6 Open the Line 2 subprofile and set the same values for these configuration values.
Using NFAS signalling
When you configure two T1 lines for NFAS signalling, they share a D channel. Configure one line with a primary D channel, and the other with a secondary D channel. The MultiVoice
Gateway uses the secondary D channel only if the primary line goes down or if the MultiVoice
Gateway receives from the carrier’s switch a signal commanding a change to the other D channel.
Note: Both lines must reside in the same slot.
To configure two T1 lines for NFAS:
1 Open Net/T1 > Line Config and set both lines to Trunk service:
Net/T1
Line Config
Name=
1st Line=Trunk
2nd Line=Trunk
2 Open the Line 1 subprofile and set the signalling mode to NFAS:
Line 1...
Sig Mode=ISDN_NFAS
3 Keep the default NFAS ID:
NFAS ID num=1
4 Configure Channel 24 as the primary NFAS D channel:
Ch 24=NFAS-Prime
5 Close the Line 1 subprofile.
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Testing T1 connections
6 Open the Line 2 subprofile and set the signalling mode to NFAS:
Line 2...
Sig Mode=ISDN_NFAS
7 Keep the default NFAS ID:
NFAS ID num=2
8 Configure Channel 24 as the secondary NFAS D channel:
Ch 24=NFAS-Second
9 Close the T1 profile.
Testing T1 connections
You can perform T1 line diagnostics to test line configuration from the MultiVoice Gateway user interface. Also, you can use the terminal-server Test command to validate connectivity by placing and answering test phone calls.
Performing T1 line diagnostics
The MultiVoice Gateway provides the following T1 diagnostic commands:
Net/T1
Line Diag
Line LB1
Line LB2
Switch D Chan
Clr Err1
Clr Perf1
Clr Err2
Clr Perf2
You can use these commands to test the line configuration. (For more information about each command, see the MAX Reference Guide.)
Validating connectivity
To test whether the MultiVoice Gateway line is functioning normally, use the Test command from the MultiVoice Gateway terminal server. The command causes the MultiVoice Gateway to place a call to itself over the WAN, and to send a number of packets over the connection.
This procedure tests the MultiVoice Gateway unit’s ability to initiate and receive calls, and demonstrates whether the connection over the digital access line is functional.
Note: The terminal-server Test command uses one channel to dial out and another channel to answer. Consequently, you must set the T1/PRI line is set for bidirectional calling.
To perform a self test:
1 From the Main Edit Menu, select System.
The System menu appears:
00-200 System
00-100 Sys Config
>00-200 Sys Diag
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Testing T1 connections
00-300 Security
00-400 Destinations
00-500 Dial Plan
2 Select Sys Diag.
The Sys Diag menu appears:
00-200 Sys Diag
>00-201 Restore Cfg
00-202 Save Config
00-203 Use MIF
00-204 Sys Reset
00-205 Term Serv
00-206 Upd Rem Cfg
3 Select Term Serv.
The Terminal Server screen appears:
** Ascend Pipeline Terminal Server ** ascend%
4 Type test
phone-number
where
phone-number
is the phone number of the MultiVoice Gateway T1 line.
Note: The most frequent reason for failing to connect is an incorrect phone number.
5 If the test is unsuccessful, verify that you have entered all the T1 line parameters correctly
and that your line is correctly provisioned as explained in Appendix B, “Provisioning the
6 Enter quit to exit the terminal server interface.
7 Press the Left-Arrow or the Escape key to return to the Main Edit Menu.
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Configuring E1 lines
Configuring E1 lines
Each built-in E1 line contains 32 channels, each of which can support one single-channel connection. Depending on the signalling mode used on the line, all 32 channels are available for user data, or 31 channels are available for data with the 32nd is reserved for signalling. E1 line configuration parameters are in a Line Config profile, as shown in the following example for a MAX 4000/6000:
Net/E1
Line Config
Name=myPTT_line1
1st Line=Trunk
2nd Line=Trunk
Back-to-Back=No
Line 1...
Sig Mode=DPNSS
Switch Type=Net 5
Framing Mode=G.703
# Complete=N/A
Grp B Answer Signal=N/A
Grp B Busy Signal=N/A
Grp B No Signal=N/A
Grp II Signal=N/A
Answer Delay=N/A
Caller ID=N/A
L3 End=X END
L2 End=B END
NL Value=64
LoopAvoidance=7
Clock Source=Yes
Overlap Receiving=No
PRI Prefix #=N/A
Trailing Digits=N/A
T302 Timer=N/A
Ch 1=Switched
Ch 1 #=1212
Ch 1 Slot=3
Ch 1 Prt/Grp=1
Ch 1 TrnkGrp=5
Note: The Ch N parameters are repeated for each channel in the line (31 channels if PRI signalling is used, and 32 channels if robbed-bit.)
At the top level, you can assign a name to the line configuration. You can configure several profiles and activate a profile when it is needed.
You can set line 1 and line 2 to Trunk (indicating a standard E1 interface with signalling information) or Disabled.
The ETSI series of standards does not include a specification for how a CPE unit disables a
NET5 line. Therefore, if you disable an E1 line, the switch to which your MultiVoice Gateway is connected does not take the line out of service when you save the profile. The MultiVoice
Gateway disables outgoing call requests for a disabled line, but the switch still delivers
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Configuring E1 lines incoming calls to the MultiVoice Gateway. If you need to disable incoming calls, contact your carrier.
Note: If you have not configured any CLID profiles, you can use a work-around instead of contacting the carrier. Set Ethernet > Answer > ID Auth to Required. The MultiVoice Gateway does not accept any incoming calls on any E1 line. The MultiVoice Gateway does not answer the call (go off-hook), so the caller is not charged for the call.
For lines configured with a DPNSS switch type, you can make a test connection to another
DPNSS unit without using an intervening switch by setting Back-to-Back to Yes.
For more information about each parameter, see the MAX Reference Guide.
Understanding the line interface parameters
This section provides background information about the E1 line interface parameters. (For complete information, see MAX Reference Guide.)
E1 signalling mode
An E1 line’s signalling mode (Sig Mode) is typically country-specific and can be NONE
(leased) or one of the following:
• ISDN—ISDN signalling using the D channel. You must designate the 32nd channel of the
E1 line as the D channel.
• DPNSS—The interface supports DPNSS or DASS 2 signalling.
• R2—R2 signalling. This is the R2 signalling protocol specific by ITU-T Recommendation
Q.464 (1988) - (Signalling System R2) Signalling between the outgoing international R2
register and the last incoming R2 register.
• Argentinian—A version of the R2 signalling protocol supported in Argentina.
• Brazil—A version of the R2 signalling protocol supported in Brazil.
• Czech—A version of the R2 signalling protocol supported in Czech Republic and surrounding states.
• Indian—A version of the R2 signalling protocol supported in India.
• Korean—A version of the R2 signalling protocol supported in Korea.
• Malaysian—A version of the R2 signalling protocol supported in Malaysia.
• Metered—Metered R2 signalling protocol, for use in Brazil and South Africa.
• Chinese—A version of the R2 signalling protocol supported in China.
Note: The default bandwidth for data calls across R2 lines is 64 Kbps, so set Ethernet >
Connections > Any Connection profile > Telco Options > Force 56 to Yes in any Connection profile That should use 56 Kbps over R2 lines.
Note: R2 signalling and country-specific signalling options are not supported for MultiVoice
Gateways using the MAX 2000
Carrier switch type
Switch Type is the type of network switch providing ISDN service on an E1 PRI line. Like E1 signalling mode, Switch Type is typically a country-specific parameter.
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Configuring the WAN Interfaces
Configuring E1 lines
Carrier switch types for E1/PRI lines include:
• GloBanD—Q.931W GloBanD data service.
• NI-1—National IDSN-1.
• Net 5—Euro ISDN services in Belgium, the Netherlands, Switzerland, Sweden, Denmark, and Singapore.
• Danish—Conforms to the Danish E1-TB91020, July 1991 specification. Is a variation of
Net5 PRI E1.
• DASS 2—U.K. only.
• ISLX—DPNSS switch type.
• ISDX—DPNSS switch type.
• Mercury—DPNSS switch type.
• Australian—Australia only.
• French—VN3 ISDN PRI.
• German—1TR6.
• CAS—New Zealand.
E1 framing
The physical layer of the E1 line uses a type of G.703 framing, which is the standard framing mode used by some E1 ISDN providers and by DASS 2, or 2DS, a variant of G.703 required by most European telecommunications providers.
Specifying digits received on an incoming R2 call
The Number Complete parameter specifies how many digits complete the number of an incoming call using R2 signalling. You can specify end-of-pulsing to indicate that the
MultiVoice Gateway should keep on receiving digits until the caller stops sending them, or you can specify a fixed number of digits (up to 10).
Group signalling
Group B signalling and Group II signalling specify the group signal to send before answering a call.
Collecting Caller ID
The Caller ID parameter enables the MultiVoice Gateway to collect the ANI signals for country-specific R2 signalling sets (i.e., Sig Mode=CZECH ). This parameter must be enabled
( Caller ID=Yes ) in order to support ANI authentication of MultiVoice users on networks processing localized E1 R2 signals.
Required settings for DPNSS or DASS 2 switches
• L3 End and L2 End—Specify CCITT Layer 3 and CCITT Layer 2, respectively.
• NL value—Default value is 64.
• Loop Avoidance—Default value is 7.
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Configuring E1 lines
Contact the carrier for more details. For ISDN, these settings are not applicable.
Clock source for synchronous transmission
Clock source determines whether the E1 line can be used as the master clock source for synchronous connections. In synchronous transmission, both the sending device and the receiving device must maintain synchronization in order to determine where one block of data ends and the next begins.
Understanding the channel configuration parameters
This section provides background information about the E1 channel configuration parameters.
(For complete information, see the MAX Reference Guide.)
Specifying how to use the channel
For each of the 32 channels of an E1 line, the Ch N parameter specifies how the channel is used. Select one of the following values:
• Switched—The default. Supports switched connections. It can be robbed-bit or a B channel, depending on the line’s signal mode.
• Nailed—a clear-channel 64k circuit.
• D channel—The channel used for ISDN D channel signalling. Assigned automatically to channel number 16 when ISDN signalling is in use.
• Unused—Unavailable for use.
Phone number assignments
Ch N # is the add-on number associated with each switched channel.
Examples of E1 configuration
This section provides examples of configuring E1 lines for ISDN signalling, for DPNSS signalling, and for nailed connections.
Using ISDN signalling
To configure an E1 PRI line for ISDN signalling in Belgium, the Netherlands, Switzerland,
Sweden, Denmark, or Singapore:
1 Open Net/E1 > Line Config > Line 1 and specify ISDN signalling:
Net/E1
Line Config
Line 1...
Sig Mode=ISDN
2 Set the Switch Type parameter to Net 5 (the standard used in these countries):
Switch Type=Net 5
3 Specify Framing Mode.
Framing Mode=2DS
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Configuring E1 lines
2DS is a variant of G.703 required by most European telecommunications providers. Check with your carrier about which framing mode to specify.
4 Close the E1 profile.
Note: When Sig Mode=ISDN , DNIS and ANI are automatically collected.
Example of DPNSS signalling configuration
To configure the E1 line for DPNSS signalling:
1 Open Net/E1 > Line Config > Line 1.
2 Set the DPNSS signalling mode and compatible switch type. For example:
Net/E1
Line Config
Line 1...
Sig Mode=DPNSS
Switch Type=Mercury
Mercury is a variant of DPNSS.
3 Set the framing mode. For example:
Framing Mode=2DS
2DS is a variant of G.703 required by most European telecommunications providers.
Check with your carrier about which framing mode to specify.
4 Make sure that the following parameters are set to their default values, as shown:
L3 End=X END
L2 End=B END
NL Value=64
LoopAvoidance=7
5 Close the E1 profile.
Setting up a nailed connection
For example, if there are 5 nailed channels at the local end, there must be 5 nailed channels at the remote end, but Channel 1 could be the number of nailed channels must be the same at both ends of the connection, but the channel assignments do not have to match.
Note: To use nailed channels, a Connection or Call profile references the group number specified by each channel’s Prt/Grp parameter. A total of 64 nailed connections can be defined over nailed channels.
The following example shows the cursor poised for opening the Line 1 profile:
1 Open Net/E1 > Line Config > Line N.
Net/E1
Line Config
Name=
1st Line=Trunk
2nd Line=Disabled
>Line 1...
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Configuring E1 lines
2 Configure the nailed channels. For example, to assign channels 1–5 to the same nailed connection:
Ch 1=Nailed
Ch 1 Prt/Grp=3
Ch 2=Nailed
Ch 2 Prt/Grp=3
Ch 3=Nailed
Ch 3 Prt/Grp=3
Ch 4=Nailed
Ch 4 Prt/Grp=3
Ch 5=Nailed
Ch 5 Prt/Grp=3
3 Close the E1 profile.
Configuring DNIS and ANI collection for E1 R2
Configuration for systems using ITU-T Q.464 standard E1 R2 signalling
To configure DNIS/ANI collection for the ITU standard E1 R2 signalling:
1 Open Net/E1 > Line Config and set both lines to Trunk service:
Net/T1
Line Config
Name=
1st Line=Trunk
2nd Line=Trunk
2 Open the Line 1 subprofile and set the signalling mode to R2:
Line 1...
Sig Mode=R2
Note: When Sig Mode=R2 , DNIS and ANI are automatically collected.
3 Close the Line 1 subprofile.
4 Open the Line 2 subprofile and set the same values for these configuration values.
Configuration for systems using localized E1 R2 signalling
To configure ANI collection for localized (country-specific) E1 R2 signalling:
1 Open Net/E1 > Line Config and set both lines to Trunk service:
Net/T1
Line Config
Name=
1st Line=Trunk
2nd Line=Trunk
2 Open the Line 1 subprofile and set the signalling mode to appropriate localized R2 signalling option, for example CZECH:
Line 1...
Sig Mode=CZECH
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Testing E1 connections
3 Set the caller ID mode to enable ANI collection
Caller ID=Yes
4 Close the Line 1 subprofile.
5 Open the Line 2 subprofile and set the same values for these configuration values.
Testing E1 connections
You can perform E1 line diagnostics to test line configuration from the MultiVoice Gateway, user interface. Also, you can use the terminal-server Test command to validate connectivity by placing and answering test phone calls.
Performing E1 line diagnostics
The MultiVoice Gateway provides the following E1 diagnostic commands:
Net/E1
Line Diag
Line LB1
Line LB2
You can use these commands to test the line configuration. For more information about each command, see the MAX Reference Guide.
Validating the E1 connection
To test whether the MultiVoice Gateway line is functioning normally, use the Test command from the MultiVoice Gateway terminal server. The command causes the MultiVoice Gateway to place a call to itself over the WAN, and to send a number of packets over the connection.
This procedure tests the MultiVoice Gateway’s ability to initiate and receive calls, and demonstrates whether the connection over the digital access line is functional.
Note: The terminal-server Test command uses one channel to dial out and another channel to answer. Consequently, you must set the E1/PRI line for bidirectional calling.
To perform a self test:
1 From the Main Edit Menu, select System.
The System menu appears:
00-200 System
00-100 Sys Config
>00-200 Sys Diag
00-300 Security
00-400 Destinations
00-500 Dial Plan
2 Select Sys Diag.
The Sys Diag menu appears:
00-200 Sys Diag
>00-201 Restore Cfg
00-202 Save Config
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Configuring the WAN Interfaces
Testing E1 connections
00-203 Use MIF
00-204 Sys Reset
00-205 Term Serv
00-206 Upd Rem Cfg
3 Select Term Serv.
The Terminal Server screen appears:
** Ascend Pipeline Terminal Server ** ascend%
4 Type test
phone-number
where
phone-number
is the phone number of the MultiVoice Gateway E1 line.
The most frequent cause for failing to connect is an incorrect phone number.
5 If the test is unsuccessful, verify that you have entered all the E1 line parameters correctly
and that your line is correctly provisioned as explained in Appendix B, “Provisioning the
6 Enter quit to exit the terminal server interface.
7 Press the Left-Arrow or the Escape key to return to the Main Edit Menu.
ISDN call information
If the E1 PRI line switch type is German 1TR6 or Japan NTT, you can display information about ISDN calls by invoking the terminal-server command line and entering the Show Calls command. For example: ascend% show calls
The command displays statistics about current calls. For example:
Call ID Called Party ID Calling Party ID InOctets OutOctets
3 5104563434 4191234567 0 0
4 4197654321 5108888888 888888 99999
The Call ID column contains an index number specific to the call.
Called Party ID and Calling Party ID show the telephone number of the answering device and calling device, respectively.
InOctets and OutOctets show the number of bytes received by the answering device and transmitted by the calling device, respectively.
Note: When an ISDN call disconnects from either a German 1TR6 switch or a Japan NTT switch, the switch sends call billing information to the call originator as part of the call tear-down process. This information is written to the eventCallCharge (eventEntry 17)
SNMP object in the Ascend Enterprise MIB events group (10). An SNMP manager can then read this object to determine the cost of the call. eventCallCharge is a read-only integer and is applicable only if eventType is callCleared (3). Otherwise, 0 is returned.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 5-17
Configuring the WAN Interfaces
Configuring the serial WAN port
Configuring the serial WAN port
The MultiVoice Gateway has a built-in V.35 serial WAN DB-44 port. A serial WAN port provides a V.35/RS-449 WAN interface that is typically used to connect to a Frame Relay switch. The clock speed received from the link determines the serial WAN data rate. The maximum acceptable clock speed is 8 Mbps. The clock speed at the serial WAN port has no effect on the bandwidth of other WAN interfaces in the MultiVoice Gateway.
The following example shows the serial WAN configuration parameters:
Serial WAN
Mod Config
Module Name=serial
Nailed Grp=3
Activation=Static
Ext. Clock * 1K=56
For more information about each parameter, see the MAX Reference Guide.
Understanding the serial WAN parameters
This section provides some background information about the serial WAN configuration.
Assigning a group number to the serial WAN bandwidth
The Nailed Grp parameter assigns a number that can be referenced as the Group in a
Connection profile or the Nailed Grp in a Frame Relay profile. If Group is specified in a
Connection profile, the MultiVoice Gateway bridges or routes packets to another unit across that nailed connection. If it is used in a Frame Relay profile, the MultiVoice Gateway has a nailed connection to a Frame Relay switch, and the DLCI number in each frame determines which frames the MultiVoice Gateway sends over the link.
The number you assign must be unique in the MultiVoice Gateway configuration. Do not use a group number that is already in use for a nailed connection on another interface.
Signals to control the serial WAN data flow
The Activation parameter tells the MultiVoice Gateway which signals control the data flow through the serial WAN port. The DCE to which the serial WAN port is connected (for example, a Frame Relay switch) determines how to set its value. The Clear To Send (CTS) signal handles flow control.
Example of a serial WAN configuration
To configure the serial WAN interface to connect to a Frame Relay switch that uses Static data flow:
1 Open Serial WAN > Mod Config.
2 Assign a module name and a group number.
3 Set the Activation parameter to Static:
Serial WAN
Mod Config
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Configuring the WAN Interfaces
Configuring ISDN BRI network cards
Module Name=wan-serial
Nailed Grp=3
Activation=Static
4 Close the Serial WAN profile.
5 Configure a Frame Relay profile and specify the Nailed Grp number assigned to this port.
For example:
Frame Relay
Name=NNI
Active=Yes
Call Type=Nailed
FR Type=NNI
LinkUp=Yes
Nailed Grp=3
...
(For more information about Frame Relay, see Chapter 7, “Configuring Frame Relay.”)
Configuring ISDN BRI network cards
An ISDN BRI (Basic Rate Interface) network interface card has eight BRI lines. These lines provide lower-cost connections to some sites that do not require or have access to the higher-bandwidth T1 or E1 lines. The following example shows the relevant BRI network configuration parameters:
Net/BRI
Line Config
Name=bri-net
Switch Type=AT&T
BRI Analog Encode=Mu-Law
Line N...
Enabled=Yes
Link Type=P_T_P
B1 Usage=Switched
B1 Slot=3
B2 Prt/Grp=1
B1 Trnk Grp=5
B2 Usage=Switched
B2 Slot=3
B2 Prt/Grp=2
B2 Trnk Grp=5
Pri Num=555-1212
Pri SPID=01555121200
Sec Num=555-1213
Sec SPID=01555121300
(For more information about each parameter, see the MAX Reference Guide.) MultiVoice on the MAX 2000 does not support the use of BRI lines.
Note: After you have configured the line, you might need to configure the card for outbound
calls as described in “Configuring the Net BRI line for outbound calls” on page 5-22.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 5-19
Configuring the WAN Interfaces
Configuring ISDN BRI network cards
Understanding the Net BRI parameters
This section provides some background information about the Net BRI parameters.
Assigning a profile name
You can configure several profiles and activate a profile when it is needed. Each profile’s name should indicate its usage.
Carrier switch type and how it operates
Switch Type specifies the central network switch that provides ISDN service to the MultiVoice
Gateway. (For details about supported switch types, see the MAX Reference Guide.)
BRI Analog Encode
If you are going to receive modem calls, you can set the BRI Analog Encode parameter to specify the encoding type. (For more information about this parameter, see the MAX Reference
Guide.)
Link Type
The Link Type parameter specifies whether the switch operates in point-to-point or multipoint mode. In point-to-point mode, MultiVoice Gateway requires one phone number and no Service profile Identifiers (SPIDs). In multipoint mode, the MultiVoice Gateway requires two phone numbers and two SPIDs. All international switch types except DBP Telecom, and all U.S. switch types except AT&T 5ESS, operate in multipoint mode.
Using the BRI line for switched or nailed connections
Each BRI line has two B channels for user data and one D channel for signalling. The B1 and
B2 Usage parameters specify how to use the B channels: Switched (the default), Nailed, or
Unused (not available for use).
Associating the channel with a slot/port in the MultiVoice Gateway
In the B N Slot and B N Prt/Grp parameters, you can assign a switched channel to a slot or slot/port combination for a digital modem, AIM port, or Ethernet. This configuration affects both inbound call routing and outbound calls. In effect, it reserves the channel for calls to and from the specified slot or port.
Note: You cannot control whether an incoming call rings on the first or second B channel, so the B1 Slot and B2 Slot parameters should be set to identical values.
If the channel is nailed, B N Prt/Grp is a Group number. To make use of this nailed connection., the Group number is referenced in a Connection or Call profile.
Assigning the channel to a trunk group
You can assign trunk-group numbers 4 through 9 to channels to make them available for outbound calls. You cannot combine PRI channels with BRI channels in the same trunk group.
5-20 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring the WAN Interfaces
Configuring ISDN BRI network cards
Phone number and Service Profile Identifier (SPID) assignments
Pri Num specifies the primary add-on number for the Net BRI line. If you configure the line for point-to-point service, it is the only number associated with the line.
Sec Num is the secondary add-on number for the Net BRI line. If you configure the line for point-to-point service, Sec Num is not applicable.
Pri SPID and Sec SPID are the SPIDs associated with the Primary and Secondary numbers, respectively.
Examples of Net BRI configurations
This section provides examples of configuring Net BRI lines for switched connections and for outbound calls.
Configuring incoming switched connections
The following example shows how to configure the BRI lines in multipoint mode with an NI-1 switch. To configure the lines for switched incoming connections:
1 Open Net/BRI > Line Config.
2 Assign a name to the profile and specify the carrier’s switch type:
Net/BRI
Line Config
Name=bri-net
Switch Type=NI-1
BRI Analog Encode=Mu-Law
3 Open Line 1, enable the line, and specify multipoint mode:
Line 1...
Enabled=Yes
Link Type=NI-1
4 Configure the B channels for switched usage and for routing to the local network:
B1 Usage=Switched
B1 Slot=9
B2 Prt/Grp=0
B1 Trnk Grp=
B2 Usage=Switched
B2 Slot=9
B2 Prt/Grp=0
B2 Trnk Grp=
5 Specify the primary and secondary add-on numbers and their associated SPIDs:
Pri Num=555-1212
Pri SPID=01555121200
Sec Num=555-1213
Sec SPID=01555121300
6 Close the Line 1 subprofile and proceed to configure the other 7 lines.
7 Close the Net BRI profile.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 5-21
Configuring the WAN Interfaces
Configuring ISDN BRI network cards
Configuring the Net BRI line for outbound calls
In the following example of a Net BRI configuration, the MultiVoice Gateway has two T1 or
E1 lines and has a Net BRI card installed in slot 5. To enable local users to use the BRI lines to initiate outbound connections, using the BRI lines, the MultiVoice Gateway must be configured for trunk groups. To enable outbound calls to use trunk groups:
1 Open System > Sys Config and enable trunk groups system-wide:
System
Sys Config
Use Trunk Grps=Yes
2 Close the System profile.
3 Open Net/BRI > Line Config > Line 1:
Net/BRI
Line Config
Name=bri-net
Switch Type=NI-1
BRI Analog Encode=Mu-Law
>Line 1...
4 Assign both of the line’s channels to trunk group 6 (for example):
B1 Trnk Grp=6
B2 Trnk Grp=6
5 Repeat this trunk group setting for the remaining BRI lines (Lines 2—8), so that all BRI lines are in trunk group 6.
6 Close the Net BRI profile.
To specify that outbound calls initiated by the MultiVoice Gateway unit’s bridge/router use trunk groups:
7 Open Ethernet > Mod Config > WAN Options and set the Dial Plan parameter to Trunk
Grp.
Ethernet
Mod Config
Wan options...
Dial Plan=Trunk Grp
8 Close the Ethernet profile.
To specify that a connection uses a BRI line:
9 Open the Connection profile.
10 Include the Net BRI trunk group number in the Dial # parameter. For example:
Ethernet
Connections
Dial #=6-555-1212
When the first digit of the Dial # is a trunk group number, the MultiVoice Gateway uses the channels in that trunk group to place the call.
11 Close the Connection profile.
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Configuring the WAN Interfaces
Configuring ISDN BRI network cards
Displaying information about BRI calls
If the BRI line switch-type is German 1TR6, you can display information about ISDN calls by invoking the terminal server command line and entering the Show Calls command. For example: ascend% show calls
The command displays statistics about current calls, for example:
Call ID Called Party ID Calling Party ID InOctets OutOctets
3
4
5104563434
4197654321
4191234567 0 0
5108888888 888888 99999
The Call ID column contains an index number specific to the call. Called Party ID and Calling
Party ID show the telephone number of the answering device and calling device, respectively.
InOctets and OutOctets show the number of bytes received by the answering device and transmitted by the calling device, respectively.
Note: When an ISDN call disconnects in Germany, the ISDN switch sends call billing information to the call originator as part of the call tear-down process. For lines that use the
German 1TR6 switch type, you can access ISDN call charges in the Ascend Enterprise MIB via SNMP management utilities.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 5-23
Configuring MultiVoice
6
MultiVoice call configuration
To enable MultiVoice calling, you must configure each MultiVoice Gateway with the following information:
• The IP address of the MultiVoice Access Manager
• Whether or not the MultiVoice Access Manager requires users to enter a Personal
Identification Number (PIN) for authentication.
• The type of voice compression and coding to use for MultiVoice calls.
Additionally, you may improve MultiVoice call performance by:
• Entering an IP address for a secondary MultiVoice Access Manager.
• Adjusting the frequency and time intervals when a MultiVoice Gateway must register with the MultiVoice Access Manager.
• Enabling use of a fixed or dynamic Jitter Buffer.
• Enabling silence detection and comfort noise generation.
• Modifying the Type of Service (ToS) byte for UDP packet processing.
• Modifying the maximum number of calls a MultiVoice Gateway processes.
• Enabling single-stage dialing.
• Disabling PSTN progress tone cut-through on the local MultiVoice Gateway.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 6-1
Configuring MultiVoice
Configuration options
Configuration options
The MultiVoice call configuration options are located in the VOIP Options submenu of the
Ethernet profile:
Ethernet
VOIP Options
GK IP Adrs=192.16.15.2
2nd GK IP=0.0.0.0
Keepalive Timer=120
Reg Retries=5
Reg Retry Timer=5
Pri GK Retries=1
VPN Mode=Yes
Pkt Audio Mode=G.729
Frames/Packet=4
Silence Detect/CNG=No
Enable Adaptive Jtr Buf=Yes
Max Jtr Buf Size=19
Initial Jtr Buf Size=2
TOS Enabled=No
Precedence=N/A
TOS=N/A
Max VOIP Calls=16
Near End Cut Through=Yes
Single Dial Enable=No
You must provide an IP address for the GK IP Adrs parameter for the MultiVoice Gateway to process voice calls. This address points to the computer running the MultiVoice Access
Manager that will perform all of the Gatekeeper functions for this Gateway. The MultiVoice
Gateway can process calls over must IP networks using the factory defaults for the remaining
VOIP Options parameters.
Understanding the VOIP parameters
This section provides background information about the VOIP Options parameters. (For complete information, see the MAX reference Guide.)
The Gatekeeper IP address
The GK IP Adrs parameter identifies the computer running MultiVoice Access Manager that will perform all the H.323 Gatekeeper functions for this Gateway. Since MultiVoice implements the H.323 direct call model for Voice over IP networks, each Gateway must communicate with an Gatekeeper for processing of call registration, admission and status
(RAS) messages. The MultiVoice Gateway will send all call request messages and call processing information to the IP address specified by GK IP Adrs.
The secondary Gatekeeper IP address
The 2nd GK IP parameter identifies the computer running MultiVoice Access Manager that will perform all the H.323 Gatekeeper functions for this Gateway, when it can’t register with
MVAM on the system identified by GK IP Adrs. This allows a MultiVoice Gateway to continue initiating new calls over the IP network.
6-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring MultiVoice
Configuration options
When an IP address is not assigned to 2nd GK IP, then the MultiVoice Gateway goes into a
slow poll mode with the MultiVoice Access Manager at GK IP Adrs. The MultiVoice Gateway attempts registrations with the MVAM at GK IP Adrs at 30-second intervals. During the time the Gateway is unregistered, new calls are blocked, which means the MultiVoice Gateway will reject any new calls.
Note: Anytime a MultiVoice Gateway is attempting to register with a Gatekeeper, the
Gateway is effectively unregistered with any Gatekeeper. During this period calls are blocked.
However, existing calls continue to operate normally.
Controlling keep-alive registration
Once registered with a Gatekeeper, a MultiVoice Gateway re-registers with its currently registered Gatekeeper every 120 seconds. This is called the keep-alive registration. The
Keepalive Timer parameter sets the time interval between attempts to reregister with a system running the MultiVoice Access Manager following the initial registration. This value equals the wait time, in seconds, between each attempt to re-register.
You may enter any value between 1 and 65535. Changes to the Keepalive Timer parameter become effective with the next registration cycle.
When the keep-alive registration fails, a MultiVoice Gateway does the following:
• If valid IP addresses (non-null) are configured for both GK IP Adrs and 2nd GK IP, the
MultiVoice Gateway attempts to register with the MultiVoice Access Manager at the 2nd
GK IP address. Once it successfully registers with the secondary Gatekeeper, the
MultiVoice Gateway is operating in backup mode.
• If the IP address for 2nd GK IP is null, then the MultiVoice Gateway goes into a slow poll mode with the MultiVoice Access Manager at GK IP Adrs.
Reregistration policy parameters
After a MultiVoice Gateway registers with the MultiVoice Access Manager at 2nd GK IP, it periodically attempts to reregister with the MultiVoice Access Manager at GK IP Adrs. These attempts to reregister with the primary Gatekeeper are initiated after every cycle of five successful registrations with the secondary Gatekeeper. If the Gateway cannot register with the primary Gatekeeper in this mode, it performs keep-alive registration with the secondary
Gatekeeper.
The Reg Retries parameter sets the number of attempts a MultiVoice Gateway will make each time it executes keep-alive registration. Since a Gateway may not successfully register on its first attempt, the value for this parameter represents the number of repeated registration attempts a Gateway makes during a registration cycle, until it either registers successfully or until all attempts have failed. You may enter any value between 1 and 200 for Reg Retries.
Changes to this value become effective with the next registration cycle. This value defaults to
5 attempts.
The Reg Retry Timer parameter sets the time interval between each registration attempt with a
MultiVoice Access Manager. This sets the pause, in seconds, between each registration attempt specified by the Reg Retries parameter. You may specify a time between 1 and 200 seconds.
Changes to this value become effective with the next registration cycle. This value defaults to
5 seconds.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 6-3
Configuring MultiVoice
Configuration options
The Pri GK Retries parameter sets the number of attempts a MultiVoice Gateway will make whenever it tries to reregister with the MultiVoice Access Manager at GK IP Adrs. Since a
Gateway may not successfully register on its first attempt, the value for this parameter represents the number of repeated registration attempts a Gateway makes during a reregistration cycle, until it either registers successfully with the MultiVoice Access Manager at GK IP Adrs or until all attempts have failed. Setting Pri GK Retries to zero (0) disables this feature.You may enter any value between 0 and 200. Changes to this value become effective with the next registration cycle. This value defaults to 1.
PIN collection
The VPN Mode parameter enables/disables collection of a MultiVoice user’s Personal
Identification Number (PIN). This parameter controls whether a user must enter a separate PIN code when placing a MultiVoice call. If you set VPN Mode=No (default), the MultiVoice
Gateway prompts callers for their PIN before they enter the destination phone number.
When callers dial into the MultiVoice Gateway, it presents them either with a dial tone or with prompts indicating that MultiVoice Access Manager requires PIN authentication.
The MultiVoice Access Manager creates user PINs automatically when you create user records.
Note: This parameter has no effect on Automatic Number Identification (ANI) authentication.
Voice compression and coding
Voice is transmitted across an IP network as compressed audio frames, which are compressed/uncompressed by the MultiVoice Gateway.
The Pkt Audio Mode parameter is used to select the default audio codec (coder/decoder) used to pack (and unpack) analog speech into digital audio frames. The MultiVoice Gateway supports the following audio codecs:
• G.711 U Law
• G.711 A Law
• G.729(A)
• G.723.1
This parameter defaults to G.711 U Law. Changes to this parameter become effective when you reset the MultiVoice Gateway.
The Frames/Packet parameter sets the number of compressed audio frames assigned to each
RTP packet for the audio codec defined by the Pkt Audio Mode parameter. You may assign a value ranging from 1 to 10 packets; the default is 4.
Lowering the value for this parameter reduces the delay and distortion introduced into any given voice call. But a lower value can also degrade performance, because it results in more IP packets per voice call.
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Configuring MultiVoice
Configuration options
Silence detection and comfort noise generation
The MultiVoice Gateway can be configured to detect periods of silence during voice calls, suppress transmission of voice packets during silent periods, and generate white (comfort) noise to assure the user that a call is still connected during silent periods.
The Silence Detect/CNG parameter is used to enable/disable the silence detection and suppression, and noise generation feature on the MultiVoice Gateway. Enabling this feature prevents silence frames from being passed over the network, reducing the effective bandwidth of the MultiVoice call. During those silent periods, the local Gateway will generate background (comfort) noise to assure the caller that the call is still connected during these silent periods. You may toggle between Yes and No , to enable/disable this feature. This value defaults to No. Changes to this value become effective with the next MultiVoice call.
Note: This parameter is ignored ( Silence Detect/CNG=N/A ) when the MultiVoice
Gateway uses the G.723.1 audio codec ( Pkt Audio Mode=G.723
).
Dynamic jitter buffer control
MultiVoice calls are processed using packet-based jitter buffering. As the MultiVoice Gateway processes each voice call, the jitter buffer size is automatically adjusted to a length of time appropriate for processing a fixed number of RTP packets, regardless of which audio codec is used to process those packets. A unique jitter buffer is opened for each call, which dynamically adjusts its size to accommodate network conditions, such as:
• low latency as a result of high network throughput
• increased latency as a result of reduced network throughput
The Enable Adaptive Jtr Buf parameter changes the jitter buffer mode to either adaptive or fixed for the MultiVoice calls. When the adaptive mode is selected, the jitter buffer size will increase or decrease, depending on the number of late or out-of-sequence packets received, between the values set for Max Jtr Buf Size and Initial Jtr Buf Size. You may toggle between
Yes and No , to enable/disable this feature. This value defaults to Yes. Changes to this value become effective with the next MultiVoice call.
The Max Jtr Buf Size parameter sets the maximum jitter buffer size for a call. When using adaptive mode, the jitter buffer may increase to accommodate the entered number of audio packets, based on the in-coming audio packet volume. You may enter a value between 1 and 19
(packets). This allows the MultiVoice Gateway to expand the length of a call’s jitter buffer to a size proportionate to the selected number of audio packets. This value defaults to 19. Changes to this value become effective with the next MultiVoice call.
The Initial Jtr Buf Size parameter sets the initial jitter buffer size for a call. When using adaptive mode, the MultiVoice Gateway will open a jitter buffer to accommodate the entered number of audio packets, based on the in-coming audio packet volume. In either adaptive or fixed mode, the jitter buffer is built-up to Initial Jtr Buf Size at start-up. You may enter a value between 1 and 19 (packets). This value defaults to 2. Changes to this value become effective with the next MultiVoice call.
Note: Under certain circumstances, the minimum jitter buffer size may be less then the initial jitter buffer set through the MAX menu. The initial jitter buffer size and minimum jitter buffer will be the same when the initial jitter buffer size configured is 1.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 6-5
Configuring MultiVoice
Configuration options
Type of Service (TOS) management
This group of parameters allows you to change the Precedence bits (bit0 - bit2) and the TOS bits (bit3 - bit6) for the Type of Service (TOS) byte use by UDP voice packets. In networks which support processing IP packets based on precedence, the Type of Service byte is used to attain a certain level of UDP packet processing by manipulating values for delay, throughput and reliability.
Type of Service is an eight (8) bit parameter found in the header of an IP datagram. It is divided into three fields, containing the following values:
Bits 0-2: Precedence.
Bits 3-6: TOS (performance cost).
Bit 7: Reserved for Future Use.
0 1
PRECEDENCE
2 3 4
TOS
5 6 7
0
The TOS Enabled parameter enables/disables user configuration of the Type of Service byte.
By setting the value for TOS Enable to Yes, you may change TOS byte by assigning values to the Precedence and TOS parameters. You may toggle the value for TOS Enabled between Yes, to enable operator configuration of the ToS byte, or No, to disable this feature. This value defaults to Yes. Changes to this value become effective with the next call.
The Precedence parameter sets the importance or priority of the UPD packet, bit0 through bit2 of the Type of Service octet. This is represented by a Hexadecimal value, which defines how the network will process the UDP packets.
These are requested values. The impact of a selected value on UDP packet processing is network dependent (see RFC791). This value defaults to 101. Changes to this parameter take effect the next MultiVoice call.
The TOS parameter controls processing attribute management, bit3 through bit6 of the Type of
Service octet. These bits denote how the network should make trade-offs between throughput, delay, reliability and cost when processing the UDP packets.
These are requested values. The impact of a selected value on UDP packet processing is network dependent (see RFC1349). This value defaults to Minimize Delay. Changes to this parameter take effect the next MultiVoice call.
Limiting the Gateway’s call volume
The Max VOIP Calls parameter is used to reduce the maximum number of MultiVoice calls a
Gateway can process, by reducing the number of available Digital Signal Processors (DSPs).
Any number between 1 and the maximum number of DSPs installed on the MultiVoice
Gateway may be assigned to this parameter. This value defaults to the maximum call volume for the installed MAX platform. Changes to this value become effective with the next call. This feature is useful when continued high call volumes on a network affect the call quality.
Adjusting the value for Max VOIP Calls will allow a MultiVoice Gateway to allocate more system resources to processing fewer calls, resulting in improved call quality.
Note: When active calls exceed the Max VOIP Calls limit, the caller will hear a busy signal from the MultiVoice Gateway.
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Configuring MultiVoice
MultiVoice configuration examples
Controlling call-progress tones on a local Gateway
The Near End Cut Through parameter enables the call-progress tones from the distant PSTN to be heard by the caller connected to the local MultiVoice Gateway. This provides answer supervision support for MultiVoice Gateways using non-PRI trunks, by processing the call progress tones from the distant PSTN.
Setting this value to Yes will enable passing the PSTN-generated call progress tones across the
IP network, using RTP packets between Gateways. These audio signals from distant PSTN are compressed by the distant Gateway for transmission across the IP network, then uncompressed by the local Gateway and played for the caller. Setting this value to No will cause the Gateway to generate local progress tones in response to Q.931 messages.
Changes to this value become effective with the next call. This value defaults to Yes. Network capacity and voice quality are the determining factors as to when this parameter should be modified.
Single-stage dialing
The Single Dial Enable parameter is used to enable/disable single stage dialing of MultiVoice calls. Setting this value to Yes enables the MultiVoice Gateway to extract the Dialed Number
Identification Service (DNIS) string from a single dialed entry. Setting this value to No disables DNIS string collection, requiring users to dial the MultiVoice Gateway, first, wait for a dial tone form the MultiVoice Gateway, then dial the called telephone number. This value defaults to No. Changes to this value become effective with the next VoIP call.
Single stage dialing will work with MultiVoice Gateways under the following conditions:
• You are using T1 inband trunks, and the switch (or PBX) can relay DTMF signals to the
MultiVoice Gateway.
• You are using T1 PRI trunks.
• You have enable collection of DNIS on the MultiVoice Gateway. (For information on
configuring DNIS collection see “Collecting DNIS and ANI” on page 5-4.)
MultiVoice configuration examples
Configuring Gatekeepers
To configure MultiVoice communications with a primary Gatekeeper:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Press Enter to open the edit field for GK IP Adrs:
GK IP Adrs:
[0.0.0.0]
3 Enter the IP address of the MultiVoice Access Manager. For example:
GK IP Adrs = 10.10.10.10
The MultiVoice Gateway must be able to send packets to and receive packets from the
MultiVoice Access Manager. You can verify connectivity by Pinging the IP address of the
MultiVoice Access Manager from the MultiVoice Gateway terminal server. If the Pings fail, see your network administrator about possible routing problems.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 6-7
Configuring MultiVoice
MultiVoice configuration examples
To configure MultiVoice communications with both a primary and secondary Gatekeeper:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set GK IP Adrs to the IP address of the primary MultiVoice Access Manager. For example:
GK IP Adrs = 10.10.10.10
3 Set 2nd GK IP to the IP address of the secondary MultiVoice Access Manager. For
Example:
2nd Gk IP = 11.11.11.11
Verify connectivity by Pinging the IP address of both MultiVoice Access Managers from the MultiVoice Gateway terminal server. If the Pings fail, see your network administrator about possible routing problems.
Configuring Gateway registration policy
To configure registration policy for a MultiVoice Gateway:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the Keepalive Timer by pressing Enter to open the edit field, and entering a value between 1 and 65535 (seconds). For example:
Ethernet
Mod Config
Keepalive Timer:
[120]
3 Press Enter to save your change.
Note: If you change this parameter, you should also change the registrationDuration parameter on the MultiVoice Access Manager. A
Gateways’s registration with MVAM will automatically expire within that time frame.
4 Set the Reg Retries by pressing Enter to open the edit field, and entering a value between 0 and 200 (attempts). For Example:
Ethernet
Mod Config
Reg Retries:
[5]
5 Press Enter to save your change.
6 Set the Reg Retry Timer by pressing Enter to open the edit field, and entering a value between 0 and 200 (seconds). For Example:
Ethernet
Mod Config
Reg Retry Timer:
[5]
7 Press Enter to save your change.
8 Set the Pri GK Retries by pressing Enter to open the edit field, and entering a value between 0 and 200 (attempts). For Example:
Ethernet
Mod Config
Pri GK Retries:
[5]
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Configuring MultiVoice
MultiVoice configuration examples
9 Press Enter to save your change.
Gatekeeper registration policy and failure detection
At H.323 stack initialization time, the MultiVoice Gateway attempts to register with the primary Gatekeeper. The H.323 stack will not initialize when the primary Gatekeeper is not configured. Registration with a primary Gatekeeper fails when the Gateway cannot register with the primary gatekeeper after all attempts have been made. By default, the MultiVoice
Gateway makes five (5) registration attempts at 5-second intervals.
When registration with the primary Gatekeeper fails:
• If there is a valid address (non-null) configured for the 2nd GK IP, a MultiVoice Gateway will attempt to register with the secondary Gatekeeper; applying the same registration policy (five (5) registration attempts at 5-seconds intervals).
• If there is no valid address (null) configured for the 2nd GK IP, then the MultiVoice
Gateway goes into a slow poll mode.
Configuring PIN authentication
To configure PIN authentication on a MultiVoice Gateway:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the VPN mode parameter by pressing Enter to toggle between Yes and No. For
Example:
Ethernet
Mod Config
VPN Mode=Yes
If the MultiVoice Access Manager requires user PIN authentication, set VPN Mode=No .
If you set VPN Mode=No , the MultiVoice Gateway prompts callers for their PIN before they enter the destination phone number.
Configuring ANI authentication
To configure ANI authentication on a MultiVoice Gateway:
To configure DNIS/ANI collection for a T1 using robbed-bit signaling:
1 Open Net/T1 > Line Config profile.
2 Open the Line subprofile and set the signaling mode to Inband:
Line 2...
Sig Mode=Inband
3 configure Rob Ctl for either wink-inc-200 or wink-inc-400:
Rob Ctl= wink-inc-200
Note: If the value of Rob Ctl is set to Wink-Start, then Collect DNIS/ANI will be set to
N/A, preventing caller ID collection.
4 Configure Collect DNIS/ANI to yes:
Collect DNIS/ANI=yes
5 Close the Line 1 subprofile.
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Configuring MultiVoice
MultiVoice configuration examples
!
Caution: If you elect to use both ANI and PIN authentication, entry of an invalid PIN will cause the call to be rejected. If you enter a valid PIN, but the ANI of the calling number does not match the information in the user database, the call will be rejected.
Configuring audio compression
To configure the default audio compression scheme for a MultiVoice Gateway:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the Pkt Audio Mode parameter by pressing Enter to toggle through the list of supported audio compression and coding methods. For Example:
Ethernet
Mod Config
Pkt Audio Mode=G.711 U Law
The default value for this parameter is G.711 U law. You may toggle through and select values representing these supported audio codecs:
Parameter value Audio codec
G.711 U Law
G.711 A Law
G.729
G.723
G.711 U Law
G.711 A Law
G.729(A)
G.723.1
3 Set the Frames/Packet parameter by pressing Enter to open the edit field, and entering a value between 1 and 10 (packets). For Example:
Ethernet
Mod Config
Frames/Packet=1
The default is 4.
Note: When a different audio codec is dynamically selected during call setup, the
MultiVoice Gateway uses the default value of 4 frames per RTP packet to process that call,
4 Press Enter to save your change.
5 Set the Silence Detect/CNG parameter by pressing Enter to toggle between Yes and No, enabling or disabling silence detection and suppression and comfort noise generation. For
Example:
Ethernet
Mod Config
Silence Detect/CNG=Yes
6 Press Enter to save your change.
You must set Silence Detect/CNG=Yes on both the local Gateway and distant
Gateway. Comfort noise is generated by a MultiVoice Gateway only when using the G.729 codec ( Pkt Audio Mode=G.729
). This parameter defaults to N/A when Pkt Audio
Mode=G.723
. When this parameter is enabled, Silence Detect/CNG=Yes , the dynamic jitter buffer is not used ( Enable Adaptive Jtr Buf=N/A and Max Jtr
Buf Size=N/A ).
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MultiVoice configuration examples
Impact of configurable voice frames on IP packet size
The size of each IP packet is determined by the number of audio frames contained in each RTP packet plus the size of the respective headers required to construct the frame.
The RTP packet header contains a time stamp and sequence number used to reconstruct the voice message. The header size is fixed at 12 bytes. The size of the packet data will vary, depending upon the type of audio codec defined for Pkt Audio Mode:
Table 6-1. Impact of configurable voice frames on IP packet size
Audio codec
Number of voice frames
RTP packet size
Ethernet frame size
G.729
1 @ 10ms ea.
22 bytes
2 @ 10ms ea.
32 bytes
3 @ 10ms ea.
42 bytes
4 @ 10ms ea.
52 bytes
5 @ 10ms ea.
62 bytes
6 @ 10ms ea.
72 bytes
7 @ 10ms ea.
82 bytes
8 @ 10ms ea.
92 bytes
9 @ 10ms ea.
102 bytes
10 @ 10ms ea.
112 bytes
G.723.1
1 @ 30ms ea.
32 Bytes
2 @ 30ms ea.
52 Bytes
3 @ 30ms ea.
72 Bytes
4 @ 30ms ea.
92 Bytes
5 @ 30ms ea.
112 Bytes
6 @ 30ms ea.
132 Bytes
7 @ 30ms ea.
152 Bytes
8 @ 30ms ea.
172 Bytes
9 @ 30ms ea.
192 Bytes
10 @ 30ms ea.
212 Bytes
144 bytes
154 bytes
74 Bytes
94 Bytes
114 Bytes
134 Bytes
154 Bytes
174 Bytes
64 bytes
74 bytes
84 bytes
94 bytes
104 bytes
114 bytes
124 bytes
134 bytes
194 Bytes
214 Bytes
234 Bytes
254 Bytes
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Configuring MultiVoice
MultiVoice configuration examples
Table 6-1. Impact of configurable voice frames on IP packet size
Audio codec
G.711
Number of voice frames
RTP packet size
1 @ 5ms ea.
2 @ 5ms ea.
3 @ 5ms ea.
4 @ 5ms ea.
5 @ 5ms ea.
6 @ 5ms ea.
7 @ 5ms ea.
8 @ 5ms ea.
52 Bytes
92 Bytes
132 Bytes
172 Bytes
212 Bytes
252 Bytes
292 Bytes
332 Bytes
9 @ 5ms ea.
372 Bytes
10 @ 5ms ea.
412 Bytes
Ethernet frame size
94 Bytes
134 Bytes
174 Bytes
214 Bytes
254 Bytes
294 Bytes
334 Bytes
374 Bytes
414 Bytes
454 Bytes
Configuring the dynamic jitter buffer
To configure the dynamic jitter buffer for a MultiVoice call:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the Enable Adaptive Jtr Buf parameter by pressing Enter to toggle between Yes and
No , enabling or disabling the dynamic jitter buffer feature. For Example:
Ethernet
Mod Config
Enable Adaptive Jtr Buf=Yes
This parameter defaults to Yes . If this parameter is changed to No , the MultiVoice
Gateway will use the value set for Initial Jtr But Size to create static jitter buffers for calls.
3 Set the Max Jtr Buf Size parameter by pressing Enter to open the edit field, and entering a value between 1 and 19 (packets). For Example:
Ethernet
Mod Config
Max Jtr Buf Size=19
4 Press Enter to save your change.
This parameter defaults to 19 . This parameter is ignored if the Enable Adaptive Jtr Buf parameter is set to No .
5 Set the Initial Jtr Buf Size parameter by pressing Enter to open the edit field, and entering a value between 1 and 19 (packets). For Example:
Ethernet
Mod Config
Initial Jtr Buf Size=2
6 Press Enter to save your change.
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MultiVoice configuration examples
This parameter defaults to 2 . This parameter is ignored if the Packet Audio Mode parameter is set to G.723.
Note: For certain MultiVoice Gateway configurations, dynamic jitter buffer support is not
available. Table 6-2 summarizes those configuration items which affect jitter buffer operations.
Table 6-2. Configuration dependencies affecting jitter buffer processing
Configured mode
Pkt Audio Mode=G.723
Silence Detect/CNG=Yes
Fixed Jtr Buf Mode
Adaptive Jtr Buf Mode
Enable Adaptive Jtr Buf
N/A
N/A
No
Yes
Max Jtr Buf Size
N/A
N/A
N/A
Active
Initial Jtr Buf Size
N/A
Active
Active
Active
Determining jitter buffer size
The dynamic jitter buffer size is a function of the following:
• The RTP packet duration (in milliseconds) for the selected audio codec,
• The number of RTP packets defined for the jitter buffer.
The dynamic jitter buffer size is determined by multiplying the number of RTP packets entered for the initial and maximum jitter buffer parameters and packet duration, the total speech in milliseconds contained in one RTP packet:
Initial Jtr Buf Size x Packet Duration (ms)
Max Jtr Buf Size x Packet Duration (ms)
For example, in fixed mode, if the Initial Jtr Buf Size=5, and an in-coming call used the G.711 codec with one audio frame per packet, and has a packet duration of 5ms, then:
5 (Packets) x 5ms/packet = 25ms (jitter buffer length)
The instantaneous jitter buffer size within the call is 25ms. If a second in-coming call used the
G.729(A) codec, and had five audio frames per packet, with a packet duration of 50ms, then the instantaneous jitter buffer size within this call would be 250ms.
Table 6-3 and Table 6-4 contain the supported per call jitter buffer lengths:
Table 6-3. Jitter buffer length (in milliseconds) for the G.711 audio codec
Jitter a buffer packets
Packet duration (ms), for one to 10 audio frames per RTP packet using the G.711 codec
1 frame
@5ms
2 frames
@10ms
3 frames
@15ms
4 frames
@20ms
5 frames
@25ms
6 frames
@30ms
7 frames
@35ms
8 frames
@40ms
9 frames
@45ms
10 frames
@50ms
1
2
5
10
10
20
15
30
20
40
25
50
30
60
35
70
40
80
45
90
50
100
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MultiVoice configuration examples
Table 6-3. Jitter buffer length (in milliseconds) for the G.711 audio codec
Jitter a buffer packets
Packet duration (ms), for one to 10 audio frames per RTP packet using the G.711 codec
1 frame
@5ms
2 frames
@10ms
3 frames
@15ms
4 frames
@20ms
5 frames
@25ms
6 frames
@30ms
7 frames
@35ms
8 frames
@40ms
9 frames
@45ms
10 frames
@50ms
3
4
5
6
7
8
9
10
35
40
45
50
15
20
25
30
70
80
90
100
30
40
50
60
105
120
135
150
45
60
75
90
140
160
180
200
60
80
100
120
175
200
225
250
75
100
125
150
210
240
270
300
90
120
150
180
11
12
13
14
55
60
65
70
110
120
130
140
165
180
195
210
220
240
260
280
275
300
325
350
330
360
390
420
385
420
455
490
15
16
75
80
150
160
225
240
300
320
375
400
450
480
525
560
17 85
90
170
180
255
270
340
360
425
450
510
540
595
630 18
19 95 190 285 380 475 570 665 a. This is the value entered for either Max Jtr Buf Size and/or Initial Jit Buf Size.
245
280
315
350
105
140
175
210
675
720
765
810
855
495
540
585
630
315
360
405
450
135
180
225
270
750
800
850
900
950
550
600
650
700
350
400
450
500
150
200
250
300
600
640
680
720
760
440
480
520
560
280
320
360
400
120
160
200
240
Table 6-4. Jitter buffer length (in milliseconds) for the G.729(A) audio codec
Jitter a buffer packets
Packet duration (ms), for one to 10 audio frames per RTP packet using the G.729(A) codec
1 frames
@10ms
2 frames
@20ms
3 frames
@30ms
4 frames
@40ms
5 frames
@50ms
6 frames
@60ms
7 frames
@70ms
8 frames
@80ms
9 frames
@90ms
10 frames
@100ms
1
2
10
20
20
40
30
60
40
80
50
100
60
120
70
140
80
160
90
180
100
200
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MultiVoice configuration examples
Table 6-4. Jitter buffer length (in milliseconds) for the G.729(A) audio codec
Jitter a buffer packets
Packet duration (ms), for one to 10 audio frames per RTP packet using the G.729(A) codec
1 frames
@10ms
2 frames
@20ms
3 frames
@30ms
4 frames
@40ms
5 frames
@50ms
6 frames
@60ms
7 frames
@70ms
8 frames
@80ms
9 frames
@90ms
10 frames
@100ms
3
4
5
6
7
8
9
10
70
80
90
100
30
40
50
60
140
160
180
200
60
80
100
120
210
240
270
300
90
120
150
180
280
320
360
400
120
160
200
240
350
400
450
500
150
200
250
300
420
480
540
600
180
240
300
360
11
12
13
14
110
120
130
140
220
240
260
280
330
360
390
420
440
480
520
560
550
600
650
700
660
720
780
840
15
16
150
160
300
320
450
480
600
640
750
800
900
960
1050
1120
17 170
180
340
360
510
540
680
720
850
900
1020
1080
1190
1260 18
19 190 380 570 760 950 1140 1330 a. This is the value entered for either Max Jtr Buf Size and/or Initial Jit Buf Size.
770
840
910
980
490
560
630
700
210
280
350
420
1350
1440
1530
1620
1710
990
1080
1170
1260
630
720
810
900
270
360
450
540
1500
1600
1700
1800
1900
1100
1200
1300
1400
700
800
900
1000
300
400
500
600
1200
1280
1360
1440
1520
880
960
1040
1120
560
640
720
800
240
320
400
480
Configuring the Type of Service (ToS) priority
To configure the IP Type of Service (ToS) byte for UDP voice packets:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the TOS Enabled parameter by pressing Enter to toggle between Yes and No , enabling or disabling the ToS byte configuration. For Example:
Ethernet
Mod Config
TOS Enabled=Yes
This parameter defaults to Yes . If this parameter is changed to No , MultiVoice will request the network’s default processing priority for UDP voice packets.
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MultiVoice configuration examples
3 Set the Precedence parameter by pressing Enter to toggle through the list of hexadecimal values which set the bit0 through bit2 of the ToS byte. For Example:
Ethernet
Mod Config
Precedence=100
The default is 101. You may toggle through and select values (Hexadecimal) representing these processing priorities, as defined by RFC791:
Parameter value Processing priority
100
101
110
111
000
001
010
011
Routine
Priority
Immediate
Flash
Flash Override
CRITIC/ECP (default)
Internetwork Control
Network Control
4 Set the TOS parameter by pressing Enter to toggle through a list of processing cost options for bit3 through bit6 of the ToS byte. For Example:
Ethernet
Mod Config
TOS=Minimize Delay
This parameter defaults to Minimize Delay . You may toggle through and select from the following values (assigning the associated bit values to the ToS byte) for this parameter, as defined by RFC1349:
Parameter value Bit values
Minimize Delay
Maximize Throughput
Maximize Reliability
Minimize Cost
1000
0100
0010
0001
Normal (network control) 0000
Configuring Gateway call volumes
To configure the call volume for a MultiVoice Gateway:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the Max VOIP calls parameter by pressing Enter to open the edit field, and entering a value between 1 and the built-in maximum call volume for the MultiVoice Gateway. For
Example:
Ethernet
Mod Config
Max VOIP Calls=64
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MultiVoice configuration examples
This parameter defaults to the built-in maximum call volume. TAOS Release 7.0, supports the following maximum number of voice calls for the MAX gateway.
MAX platform
MAX 2000
MAX 400x
MAX 6000
Maximum call volume
16
16
64
Note: The built-in maximum call volumes used by this feature for each MAX platform is defined (hardcoded) into the MultiVoice for the MAX software. These values do not reflect actual call volumes achieved in either a testing or production environment.
Configuring local call progress tone processing
To configure local call progress tone processing on a MultiVoice Gateway:
1 Open the Ethernet > Mod Config > VOIP Options menu.
2 Set the Near End Cut Through parameter by pressing Enter to toggle between Yes and
No . For Example:
Ethernet
Mod Config
Near End Cut Through=Yes
This value defaults to Yes . Setting this value to No will cause the near end Gateway to generate call progress tones, rather than passing the network tones from the PSTN.
Note: When NO is selected, callers may hear silence if no Q.931 messages are received by the local MultiVoice Gateway
Using Near-end cut through
This feature provides answer supervision support for MAX gateways using non-PRI trunks, by processing the call progress tones from the distant PSTN as either:
• Audio frames passed between two MAX gateways using RTP packets,
• Locally generating call progress tones from the Near End Gateway, based upon Q.931 call processing messages.
This feature provides the following functionality:
• Pass-through of country specific call progress tones between MAX gateways using RTP packets.
When a Far End Gateway receives call progress tones from the PSTN, the tones are stored as audio frames, then transmitted across the IP network in RTP packets. Upon receiving the RTP packets, the Near End Gateway decodes and sends these tones to the calling end-point.
• The ability to enable/disable network tone cut-through on the Near End Gateway.
Network tone cut-through may be toggled on/off through the MAX menu. Disabling this feature will cause the MAX gateway to ignore RTP audio signaling and have the Near End
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Configuring MultiVoice
MultiVoice configuration examples
Gateway generate local progress tones in response to Q.931 messages received from the
Far End Gateway.
Note: In TAOS Release 7.0, the fast H.245 (start H.245 before Q.931 CONNECT) is always used and has no impact on this feature.
Configuring single-stage dialing
To configure single-stage dialing on a MultiVoice Gateway:
1 From the Net/T1 or Net/E1 line menu, enable DNIS collection. (For information see
“Collecting DNIS and ANI” on page 5-4.)
2 Open the Ethernet > Mod Config > VOIP Options menu.
3 Set the Single Dial Enable parameter by pressing Enter to toggle between Yes and No. For
Example:
Ethernet
Mod Config
Single Dial Enable=Yes
This value defaults to No . You will still be prompted to enter a separate PIN if you set
VPN Mode=No, before the call is connected.
Using single-stage dialing without PIN authentication
In this configuration, users do not need to enter a PIN authentication to complete a MultiVoice call ( VPN Mode=Yes ) or users are authenticated using ANI. Callers enter only the MultiVoice access number followed by the destination phone number (DNIS). For example they can enter
997325551212:
99 The access number. This may be either single or multiple digits, configurable by the service provider. This number is not forwarded to the destination Gateway.
7325551212 The destination phone number. This is a real destination number
(DNIS) which must be sent to destination Gateway. This number could be a PBX extension (ie.3103 in company private phone network) or a full public phone number as used here.
Using use single-stage dialing with PIN authentication
In this configuration, users will enter the access number, followed by the destination phone number, and are prompted to enter their PIN to complete a MultiVoice call ( VPN Mode=No ).
Callers enter the MultiVoice access number and destination phone number (DNIS) all at-one-time, then hear the Personal Identification Number (PIN) prompt (three short beeps).
(In future releases a caller will hear a voice announcement “please enter you PIN number”.)
The user must enter the PIN to initiate call processing.
For information on configuring DNIS collection see “Collecting DNIS and ANI” on page 5-4.
6-18 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring MultiVoice
Using authentication
Using authentication
When callers dial into the MultiVoice Gateway:
• If PIN authentication is enabled, the Gateway presents the caller either with a dial tone or with a prompt indicating that the MultiVoice Access Manager requires PIN authentication.
• If ANI authentication is enabled, the Gateway collects the ANI information from the caller’s telephone, passes it to MVAM for verification, then presents the caller either with second dial tone, from the Gateway, or a fast-busy tone when it rejects a call.
When you do not require PIN authentication
When you do not configure PIN authentication, the MultiVoice Gateway processes calls as follows:
1 The caller dials the local MultiVoice Gateway.
2 The local MultiVoice Gateway presents a dial tone to the caller.
3 The caller enters the destination phone number, followed by the pound sign (#).
4 The local MultiVoice Gateway initiates a session with the MultiVoice Access Manager, passing the destination phone number to it.
5 The MultiVoice Access Manager sends the local MultiVoice Gateway the IP address of the destination MultiVoice Gateway, selected on the basis of configured coverage areas.
If the MVAM finds no MultiVoice Gateway with a coverage area that supports the called number, the local MultiVoice Gateway disconnects the call.
6 The local MultiVoice Gateway initiates a session with the destination MultiVoice
Gateway.
7 The destination MultiVoice Gateway initiates a session with the MVAM to determine if it approved the call. The MultiVoice Access Manager acknowledges the call request from the distant Gateway.
If the MVAM rejects the call request, the destination MultiVoice Gateway disconnects the call.
8 The destination MultiVoice Gateway dials the destination phone number, and the connection is complete.
If the caller does not press the pound sign after entering a string of digits, the MultiVoice
Gateway waits for a timer to expire, then sends the string to the MultiVoice Access Manager.
Initially set to 16 seconds, the timer starts running when the caller enters the first digit, but restarts after each subsequent digit. However, each restart decrements the timer by one seconds, up to a maximum of 14. If the caller enters 15 or more digits, the MultiVoice Gateway waits two seconds before sending the string.
If the call is not established in several seconds, the local MultiVoice Gateway sends a tick-tock sound to the caller which indicates that the call is still proceeding.
Note: Unless your T1 or E1 line supports ISDN signaling, callers might not receive some call information, such as busy signals.
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Configuring MultiVoice
Using authentication
When you require PIN authentication
If you configure PIN authentication, the MultiVoice Access Manager processes calls as follows:
1 The caller dials the local MultiVoice Gateway.
2 The local MultiVoice Gateway presents three quick tones to the caller.
3 The caller enters a PIN, followed by the pound sign (#).
If the pound sign is omitted, the MultiVoice Gateway sends the user’s input after a few seconds.
4 The caller enters the destination phone number, followed by the pound sign (#).
5 The local MultiVoice Gateway initiates a session with the Gatekeeper running the
MultiVoice Access Manager and passes the PIN and destination phone number to it.
If the caller enters an incorrect PIN the MultiVoice Gateway prompts for a new PIN by sending the caller a single long tone followed by three quick tones. The MultiVoice
Gateway allows three incorrect PINs before disconnecting the caller.
6 If the caller enters a correct PIN the MultiVoice Access Manager selects the IP address of the destination MultiVoice Gateway, on the basis of configured coverage areas, and sends it to the local MultiVoice Gateway.
If MVAM finds no MultiVoice Gateway with a coverage area that supports the called number, the local MultiVoice Gateway disconnects the call.
7 The local MultiVoice Gateway initiates a session with the destination MultiVoice
Gateway.
8 The destination MultiVoice Gateway initiates a session with the MVAM to determine if it approved the call. The MultiVoice Access Manager acknowledges the call request from the distant Gateway.
If the MVAM rejects the call request, the destination MultiVoice Gateway disconnects the call.
9 The destination MultiVoice Gateway dials the destination phone number to complete the connection.
Note: If you require PIN authentication, you must set the Ethernet > Mod Config > VOIP
Options > VPN Mode to No on all registered MultiVoice Gateways. Otherwise, callers will not be prompted for their PINs, and their calls will fail.
When callers dial into the MultiVoice Gateway, it presents them either with a dial tone or with prompts indicating that MultiVoice Access Manager requires PIN authentication.
If the caller does not press the pound sign after entering a string of digits, the MultiVoice
Gateway waits for a timer to expire, then sends the string to the Gatekeeper running the
MultiVoice Access Manager. Initially set to 16 seconds, the timer starts running when the caller enters the first digit, but restarts after each subsequent digit. However, each restart decrements the timer by half a second, up to 14.5 seconds. If the caller enters 30 or more digits, the MultiVoice Gateway waits two seconds before sending the string.
If the call is not established within several seconds, the local MultiVoice Gateway sends a
tick-tock sound to the caller to indicate that the call is still proceeding.
6-20 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring MultiVoice
Using authentication
When you require ANI authentication
If you configure ANI authentication, the MultiVoice Gateway processes calls as follows:
1 The caller dials the local MultiVoice Gateway.
2 The local MultiVoice Gateway presents a dial tone to the caller.
3 The caller enters the destination phone number, followed by the pound sign (#).
Note: The caller may experience up to 10 seconds of silence after dialing during ANI processing.
4 The local MultiVoice Gateway collects the ANI for the calling phone number.
5 The MultiVoice Gateway initiates a session with the Gatekeeper running MultiVoice
Access Manager and passes the ANI and destination phone number to it.
6 MultiVoice Access Manager compares the ANI to the User Alias information in the user database.
If the ANI does not match a User Alias, MultiVoice Access Manager disconnects the caller.
7 If the ANI matches a User Alias, MultiVoice Access Manager selects the IP address of the destination MultiVoice Gateway, on the basis of configured coverage areas, and sends it to the local MultiVoice Gateway.
If MVAM finds no MultiVoice Gateway with a coverage area that supports the called number, the local MultiVoice Gateway disconnects the call.
8 The local MultiVoice Gateway initiates a session with the destination MultiVoice
Gateway.
9 The destination MultiVoice Gateway initiates a session with the MVAM to determine if it approved the call. The MultiVoice Access Manager acknowledges the call request from the distant Gateway.
If the MVAM rejects the call request, the destination MultiVoice Gateway disconnects the call.
10 The destination MultiVoice Gateway dials the destination phone number to complete the connection.
The MultiVoice Gateway collects the caller’s ANI and forwards it, in the Acknowledge
Request (ARQ) message, along with the destination phone number, to the MultiVoice Access
Manager. If the ANI matches the information in the user database, call setup continues.
Note: Since the MultiVoice Gateway collects both ANI and DNIS as a single operation, callers may experience a delay of up to 10 seconds for processing before hearing a dial tone, fast-busy, or other call progress tones.
For information on configuring ANI collection see “Collecting DNIS and ANI” on page 5-4
!
Caution: ANI authentication does not work across WANs or behind PBXs that do not support delivery of DNIS/ANI.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 6-21
Configuring Frame Relay
7
Using the MultiVoice Gateway as a Frame Relay concentrator . . . . . . . . . . . . . . . . . . 7-1
Using the MultiVoice Gateway as a Frame Relay concentrator
In a Frame Relay backbone, every access line connects directly to a Frame Relay (FR) switch.
In the past, most connections to the Frame Relay network were relatively high speed, (full T1 or E1 lines, for example). With recent changes in Frame Relay pricing, many sites now want to concentrate many low-speed dial-in connections into one high-speed nailed connection to a
Frame Relay switch. If you configure the MultiVoice Gateway as a Frame Relay concentrator, it accepts incoming dial-in connections as usual and forwards them out to a Frame Relay
switch, as shown in Figure 7-1.
Figure 7-1. The MultiVoice Gateway operating as a Frame Relay concentrator
NO LINK
As a Frame Relay concentrator, the MultiVoice Gateway can accept up to 96 low-speed connections in North America or Japan, or 120 low-speed connections in Europe. If all of the
Frame Relay connections are concentrated onto the single 2 Mbps serial WAN interface, the
MultiVoice Gateway turns a single high-cost Frame Relay port on a traditional Frame Relay switch into approximately 100 operational ports.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 7-1
Configuring Frame Relay
Using the MultiVoice Gateway as a Frame Relay concentrator
Configuration of the MultiVoice Gateway as a Frame Relay concentrator involves configuring the following elements:
• An interface to the Frame Relay switch (usually nailed T1, nailed E1, or serial WAN)
• A logical datalink to the Frame Relay switch (defined in a Frame Relay profile)
• User connections (defined in Connection profiles)
Kinds of physical network interfaces
The MultiVoice Gateway typically uses serial WAN, nailed T1, or nailed E1 to connect to a
Kinds of logical interfaces to a Frame Relay switch
Figure 7-2 shows the types of Frame Relay interfaces supported in the MultiVoice Gateway.
Figure 7-2. Types of logical interfaces to Frame Relay switches
NO LINK NO LINK NO LINK
As a Frame Relay concentrator, the MultiVoice Gateway can operate as a Customer Premise
Equipment (CPE) device or as a FR switch, or both. In Figure 7-2, all of the elements could be
Ascend units, but are not necessarily so.
Note: For NNI or UNI-DTE connections, the MultiVoice Gateway is able to query the device at the other end of the link about the status of the DLCIs in the connection. If any of the DLCIs become unusable, and the DLCI’s Connection profile has a specified Backup connection, the
MultiVoice Gateway dials the Connection profile specified by the Backup parameter in
Connections > Session Options. For details of the Backup parameter, see the MAX Reference
Guide.)
Network to Network Interface (NNI)
Figure 7-3. Network to Network interface (NNI) in a MultiVoice Gateway unit
MultiVoice Frame Relay
NNI NNI
An NNI interface connection enables the MultiVoice Gateway to appear as a Frame Relay network interface on the basis of the NNI specifications. The MultiVoice Gateway performs both DTE and DCE link management and allows two separate Frame Relay networks to
7-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring Frame Relay
Using the MultiVoice Gateway as a Frame Relay concentrator
User to Network Interface—Data Communications Equipment (UNI-DCE)
Figure 7-4. User to Network Interface-Data Communications Equipment (UNI-DCE)
CPE MultiVoice
UNI-DTE UNI-DCE
UNI is the interface between an end-user and a network end point (a router or a switch) on the
Frame Relay network. In a UNI-DCE connection, the MultiVoice Gateway operates as a Frame
Relay router communicating with a DTE device. To the DTE devices, it appears as a Frame
Relay network end point. (For more information, see “Configuring a UNI-DCE interface” on page 7-7.)
User to Network Interface—Data Terminal Equipment (UNI-DTE)
In a UNI-DTE connection, configure the MultiVoice Gateway as a UNI-DTE communicating with a Frame Relay switch. It acts as a Frame Relay feeder and performs the DTE functions
Figure 7-5. User to Network Interface - Data Terminal Equipment (UNI-DTE)
MultiVoice FR switch
UNI-DTE UNI-DCE
Types of Frame Relay connections
For Frame Relay connections, the MultiVoice Gateway supports gateway connections and
Frame Relay circuits:
Gateway connections
The MultiVoice Gateway receives an incoming PPP call, examines the destination IP address, and brings up the appropriate Connection profile to that destination, as usual. If the Connection profile specifies Frame Relay encapsulation, the Frame Relay profile, and a DLCI, the
MultiVoice Gateway encapsulates the packets in Frame Relay (RFC 1490) and forwards the data stream out to the Frame Relay switch using the specified DLCI. The Frame Relay switch uses the DLCI to route the frames. This is known as gateway mode.
Frame Relay circuits
A Frame Relay circuit is a permanent virtual circuit (PVC) segment that consists of two DLCI end points and possibly two Frame Relay profiles. It requires two and only two DLCI numbers.
If the circuit has only one DLCI, the MultiVoice Gateway drops the data. If you configure more than two DLCIs, Frame Relay only uses two DLCI numbers. You define a circuit in two
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 7-3
Configuring Frame Relay
Configuring the logical link to a Frame Relay switch
Connection profiles. Data coming in on the DLCI specified in the first Connection profile switches to the DLCI configured in the second one.
Configuring the logical link to a Frame Relay switch
The Frame Relay profile specifies a link, usually across a single cable, to the Frame Relay network. This link can support many permanent virtual circuits (PVCs), each with a different endpoint. The following example shows the Frame Relay parameters:
Ethernet
Frame Relay
Name=NNI
Active=Yes
Call Type=Nailed
FR Type=NNI
Nailed Grp=1
Data Svc=64k
PRI # Type=N/A
Dial #=N/A
Bill #=N/A
Call-by-Call=N/A
Transit #=N/A
Link Status Dlci=0
Link Mgmt=Q.933A
N391=6
DTE N392=3
DTE N393=4
DCE N392=3
DCE N393=4
T391=10
T392=15
MRU=1532
Understanding the Frame Relay parameters
This section provides some background information about the Frame Relay parameters. For more information about each of the parameters, see the MAX Reference Guide.
Specifying a profile name and activating the profile
User connections link up with the Frame Relay connection specified in the relevant profile by specifying the profile’s name. The name must be unique and cannot exceed 15 characters.
Set the Active parameter to Yes to make the profile available for use.
Bringing down the datalink when DLCIs are not active
The LinkUp parameter (MAX 4000 platforms) specifies whether the data link comes up automatically and stays up even when the last DLCI has been removed. If you set this
7-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring Frame Relay
Configuring the logical link to a Frame Relay switch parameter to No, the data link does not come up unless a Connection profile (DLCI) brings it up, and it shuts down after the last DLCI has been removed.
Note: You can start and drop Frame Relay data-link connections the DO Dial and DO
Hangup commands. DO DIAL brings up a data-link connection. DO Hangup closes the link and any DLCIs on it. If LinkUp=Yes, DO Hangup brings the link down, but it automatically restarts. A restart also occurs if a Connection profile (DLCI) invokes the data link.
Defining the nailed connection to the switch
Nailed is the default for Frame Relay connections. When you define the call type as nailed, dial numbers and other telco options are N/A. You can specify Switched if the Frame Relay switch allows dial-in. However, Frame Relay networks currently have no dial-out connection capability. The two types of data service available are 64K and 56K.
Specifying the type of Frame Relay interface
You can set the FR Type parameter to NNI (for an NNI interface to the switch), DCE (for a
Link management protocol
The Link Mgmt setting may be None (no link management), T1.617D (for T1.617 Annex D), or Q.933A (for Q.933 Annex A).
Frame Relay timers and event counts
Frame Relay timers and event counts are as follows:
• N391 specifies the interval at which the MultiVoice Gateway requests a Full Status Report
(between 1 and 255 seconds). Is N/A if FR Type is DCE.
• DCE N392 specifies the number of errors, during DCE N393 monitored events, that causes the network side to declare the user side procedures inactive. The value should be less than that of DCE N393 (between 1 and 10). DCE N392 is N/A when FR Type is DTE.
• DCE N393 specifies the maximum value for the DCE monitored event count (between 1 and 10). It is N/A when FR Type is DTE.
• DTE N392 specifies the number of errors, during DTE N393 monitored events, that which cause the user side to declare the network side procedures inactive. The value should be less than that of DTE N393 (between 1 and 10). DTE N392 is N/A when FR Type is DCE.
• DTE N393 specifies the maximum value for the DTE monitored event count (between 1 and 10). It is N/A when FR Type is DCE.
• T391 specifies the Link Integrity Verification polling timer (between 5 and 30 seconds).
The value should be less than that of T392. T391 is N/A when FR Type is DCE.
• T392 specifies the time for Status Enquiry messages (between 5 and 30 seconds). The
MultiVoice Gateway records an error message if it does not receive a Status Enquiry message within T392 seconds. This parameter is N/A when FR Type is DTE.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 7-5
Configuring Frame Relay
Configuring the logical link to a Frame Relay switch
MRU (Maximum Receive Units)
The MRU parameter specifies the maximum number of bytes the MultiVoice Gateway can receive in a single packet across this link. Usually the default of 1532 is the right setting, unless the far end device requires a lower number.
Examples of Frame Relay profile configuration
This section shows an example of Frame Relay profile configuration for each type of Frame
Relay interface: NNI, UNI-DCE, and UNI-DTE.
Configuring an NNI interface
In this example, the MultiVoice Gateway has a nailed connection to another Frame Relay
switch, and the connection uses an NNI interface configuration. Figure 7-6 shows the
connection.
Figure 7-6. Example of NNI connection to another switch
Multi Frame Relay
NNI NNI
To configure the Frame Relay profile for this NNI interface:
1 Open a Frame Relay profile.
2 Assign the profile a name and activate it:
Ethernet
Frame Relay
Name=ATT-NNI
Active=Yes
3 Set the FR Type to NNI:
FR Type=NNI
4 Set up the nailed connection to the remote switch, and specify the data service for the link.
For example:
Call Type=Nailed
Nailed Grp=1
Data Svc=64k
5 Specify the link management protocol and its configuration parameters. For example:
Link Mgmt=T1.617D
N391=6
T391=10
T392=15
MRU=1532
6 Close the Frame Relay profile.
7-6 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring Frame Relay
Configuring the logical link to a Frame Relay switch
Configuring a UNI-DCE interface
In this example, the MultiVoice Gateway has a nailed connection to customer premises
equipment (CPE), and the connection uses a UNI-DCE configuration, Figure 7-7 shows the
connection.
Figure 7-7. Example of UNI-DCE connection to an end-point (DTE)
CPE Multi
UNI-DTE UNI-DCE
To configure the Frame Relay profile for this connection:
1 Open a Frame Relay profile.
2 Assign the profile a name and activate it:
Ethernet
Frame Relay
Name=ATT-DCE
Active=Yes
3 Set the FR Type to DCE:
FR Type=DCE
4 Set up the nailed connection to the remote switch and specify the data service for the link.
For example:
Call Type=Nailed
Nailed Grp=1
Data Svc=64k
5 Specify the link management protocol and its configuration parameters. For example:
Link Mgmt=T1.617D
DCE N392=3
DCE N393=4
T392=15
6 Close the Frame Relay profile.
Configuring a UNI-DTE interface
In this example, the MultiVoice Gateway has a nailed connection to a Frame Relay switch
configured as a DCE, and the connection uses a UNI-DTE configuration. Figure 7-8 shows the
connection.
Figure 7-8. UNI-DTE connection to a Frame Relay switch
NO LINK
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 7-7
Configuring Frame Relay
Configuring Connection profiles for Frame Relay
To configure the Frame Relay profile for this UNI-DTE link:
1 Open a Frame Relay profile.
2 Assign the profile a name and activate it:
Ethernet
Frame Relay
Name=ATT-DTE
Active=Yes
3 Set the FR Type to DTE:
FR Type=DTE
4 Set up the nailed connection to the remote switch, and specify the data service for the link.
For example:
Call Type=Nailed
Nailed Grp=1
Data Svc=64k
5 Specify the link management protocol and its configuration parameters. For example:
Link Mgmt=Q.933A
N391=6
DTE N392=3
DTE N393=4
T391=10
6 Close the Frame Relay profile.
Configuring Connection profiles for Frame Relay
All connections that use Frame Relay must specify the name of a configured Frame Relay profile as the data link between the MultiVoice Gateway and the Frame Relay network.
Forwarded or routed connections over the Frame Relay link use the parameters shown in the following examples:
Ethernet
Answer
Encaps...
PPP=Yes
FR=Yes
PPP Options...
Route IP=Yes
For gateway connections:
Ethernet
Connections
Encaps=FR
Encaps options...
FR Prof=pacbell
DLCI=16
Circuit=N/A
Route IP=Yes
Ip options...
LAN Adrs=10.2.3.4/24
7-8 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring Frame Relay
Configuring Connection profiles for Frame Relay
For Frame Relay circuits:
Ethernet
Connections
Encaps=FR_CIR
Encaps options...
FR Prof=pacbell
DLCI=16
Circuit=circuit-1
Understanding the Frame Relay connection parameters
This section provides some background information about the Frame Relay connection parameters. For more information about each parameter, see the MAX Reference Guide.
Gateway connections (Encaps=FR)
Gateway connections require FR encapsulation, a Frame Relay profile name, and a DLCI.
Your Frame Relay provider tells you the DLCI to assign to each connection.
A Connection profile that specifies Frame Relay encapsulation must include a DLCI to identify the first hop of a Permanent Virtual Circuit (PVC). The MultiVoice Gateway does not allow you to enter duplicate DLCIs, except when they are carried by separate physical links specified in different Frame Relay profiles.
Frame Relay circuits (Encaps=FR_CIR)
A circuit is a PVC segment configured in two Connection profiles. Data coming in on the
DLCI configured in one Connection profile is switched to the DLCI configured in the other.
Data gets dropped if the circuit has only one DLCI. If more than two Connection profiles specify the same circuit name, the MultiVoice Gateway uses only two DLCIs.
In a circuit, both Connection profiles must specify FR_CIR encapsulation and the same circuit name. Each profile must specify a unique DLCI. The MultiVoice Gateway does not allow you to enter duplicate DLCIs, except when separate physical links specified in different Frame
Relay profiles carry duplicate DLCIs.
Examples of connection configuration
This section shows examples of Connection profile configuration for Frame Relay gateway, circuit, and redirect configurations.
Configuring a Frame Relay gateway connection
This example shows how to configure a Frame Relay gateway connection. It presumes that dial-in users who need to reach the distant IP network have valid Connection profiles (or
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 7-9
Configuring Frame Relay
Configuring Connection profiles for Frame Relay
RADIUS user profiles). This example shows the Connection profile that assigns a DLCI and
passes the data stream out to a Frame Relay switch. Figure 7-9 shows the network.
Figure 7-9. Gateway connections
NO LINK
In this example, the MultiVoice Gateway communicates with a remote Frame Relay switch by using ATT-NNI, a Frame Relay profile. To configure this link:
1 Open a Connection profile.
2 Specify the station name, activate the profile, and specify FR encapsulation:
Ethernet
Connections
Station=gateway-1
Active=Yes
Encaps=FR
3 Enable IP routing and specify the address of the remote IP router:
Route IP=Yes
Ip options...
LAN Adrs=10.2.3.4/24
4 Open the Encaps Options subprofile, specify the name of the Frame Relay profile with a nailed connection to the Frame Relay switch, and specify the DLCI assigned by the Frame
Relay administrator:
Encaps options...
FR Prof=ATT-NNI
DLCI=55
Circuit=N/A
5 Close the Connection profile.
7-10 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring Frame Relay
Configuring Connection profiles for Frame Relay
Configuring a Frame Relay circuit
This example shows how to configure a Frame Relay circuit between a UNI-DCE and NNI data links. Configure a circuit between any two interfaces within the MultiVoice Gateway in
the same way. Figure 7-10 shows an example of a Frame Relay circuit network:
Figure 7-10. A Frame Relay circuit
NO LINK
In this example, ATT-DCE is the Frame Relay profile for the UNI-DCE interface in the
MultiVoice Gateway. ATT-NNI is the Frame Relay profile for the NNI interface. To configure this circuit:
1 Open the first Connection profile.
2 Specify the station name, activate the profile, and specify FR_CIR encapsulation:
Ethernet
Connections
Station=victor
Active=Yes
Encaps=FR_CIR
3 Open the Encaps Options subprofile and specify the name of the Frame Relay profile with a nailed connection to the Frame Relay switch. Also specify the DLCI assigned by the
Frame Relay administrator, and a name for the Frame Relay circuit:
Encaps options...
FR Prof=ATT-DCE
DLCI=18
Circuit=Circuit-1
4 Close the Connection profile.
5 Open the second Connection profile.
6 Specify the station name, activate the profile, and specify FR_CIR encapsulation:
Ethernet
Connections
Station=marty
Active=Yes
Encaps=FR_CIR
7 Open the Encaps Options subprofile and specify the name of the Frame Relay profile with a nailed connection to the Frame Relay switch, the DLCI assigned by the Frame Relay administrator, and a name for the Frame Relay circuit:
Encaps options...
FR Prof=ATT-NNI
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Configuring Frame Relay
Monitoring Frame Relay connections
DLCI=23
Circuit=Circuit-1
8 Close the second Connection profile.
Monitoring Frame Relay connections
The terminal-server command-line interface includes Show FR commands for monitoring
Frame Relay in the MultiVoice Gateway. To display the options, invoke the terminal-server interface (System > Sys Diag > Term Serv) and then enter the Show FR command with the ?
option. For example: ascend% show fr ? show fr ? Display help information show fr stats Display Frame Relay information show fr lmi Display Frame Relay LMI information show fr dlci [name] Display all DLCI information or just for [name] show fr circuits Display the FR Circuit table
Displaying Frame Relay statistics
To display Frame Relay statistics, enter the Show FR command with the stats option. For example: ascend% show fr stats
Name Type Status Speed MTU InFrame OutFrame fr1 DCE Down 64000 1532 0 1 fr1-temp DCE Up 64000 1532 0 1 fr1-temp-9 DCE Up 64000 1532 0 0
The output includes the following fields:
Field Description
Name
Type
Status
Name of the Frame Relay profile associated with the interface.
Type of interface.
Status of the interface. Up means the interface is functional, but is not necessarily handling an active call. Down means the interface is not functional.
Speed
MTU
Data rate in bits per second.
Maximum packet size allowed on the interface.
InFrame Number of frames the interface has received.
OutFrame Number of frames transmitted.
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Configuring Frame Relay
Monitoring Frame Relay connections
Displaying link management information
To display Link Management Information (LMI) for each link activated by a Frame Relay profile, use the lmi option. For example: ascend% show fr lmi
T1_617D LMI for fr1
Invalid Unnumbered info 0 Invalid Prot Disc 0
Invalid Dummy Call Ref 0 Invalid Msg Type 0
Invalid Status Message 0 Invalid Lock Shift 0
Invalid Information ID 0 Invalid Report Type 0
Num Status Enqs Sent 0 Num Status Msgs Rcvd 0
Num Update Status Rcvd 0 Num Status Timeouts 2779
LMI is not on for fr1-temp
LMI is not on for fr1-temp-9
ANSI T1.617 Annex D local in-channel signaling protocol is the basis for this information.
(For a full definition of each of the fields reported, see Annex D.)
Displaying DLCI status
To display the status of each DLCI, use the dlci option. For example: ascend% show fr dlci
DLCIs for fr1
DLCIs for fr1-temp eng-lab-236-Cir DLCI = 17 Status = ACTIVE
input pkts 0 output pkts 0
input octets 0 output octets 0
input FECN 0 input DE 0
input BECN 0 last time status changed: 03/05/1997 14:44:17
DLCIs for fr1-temp-9 eng-lab-236-Cir-9 DLCI = 16 Status = ACTIVE
input pkts 0 output pkts 0
input octets 0 output octets 0
input FECN 0 input DE 0
input BECN 0 last time status changed: 03/05/1997 14:45:07
DLCIs not assigned
The MultiVoice Gateway reports DLCI information using these fields:
Field
DLCI
Status input pkts output pkts
Description
DLCI number.
ACTIVE if the connection is up or INACTIVE if not.
Number of frames the interface has received.
Number of frames the interface has transmitted.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 7-13
Configuring Frame Relay
Monitoring Frame Relay connections
Field Description input octets output octets in FECN pkts in BECN pkts in DE pkts
Number of bytes the interface has received.
Number of bytes the interface has transmitted.
Number of packets received with the FECN (Forward Explicit
Congestion Notification) bit set. This field always contains a 0
(zero), because congestion management is not currently supported.
Number of packets received with the BECN (Backward Explicit
Congestion Notification) bit set. This field always contains a 0
(zero), because congestion management is not currently supported.
Number of packets received with the DE (Discard Eligibility) indicator bit set.
last time status changed
Time at which the DLCI state last changed.
Displaying circuit information
Entering the Show FR command with the circuits option shows the Frame Relay profile name, the DLCI, and the status of configured circuits. For example: ascend% show fr circuits cir-9 User Setting Up fr1-temp-9 16 Up fr1-temp 17 Up
Turning off a circuit without disabling its endpoints
The Set Circuit command enables you to turn off traffic going through a Frame Relay circuit without disabling the circuit end points. This command prevents traffic from going between end points, but does not disrupt the state of the DLCI. To display the support options, use the ? option: ascend% set circuit ? set circuit ? Display help information set circuit active [name] Set the CIRCUIT to active set circuit inactive [name] Set the CIRCUIT to inactive
To allow data to flow through a circuit, use the Active option. For example: ascend% set circuit active circuit-1
• To turn off data flow without disrupting the state of the DLCIs, use the inactive option. For example: ascend% set circuit inactive circuit-2
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Configuring IP Routing
8
Configuring the MultiVoice Gateway for dynamic route updates . . . . . . . . . . . . . . . . 8-20
Introduction to IP routing and interfaces
The first task described in this chapter, setting up the IP network, involve setting parameters in the MultiVoice Gateway for the MAX Ethernet profile. The parameters define the unit’s
Ethernet IP interface, network services (such as DNS), and routing policies.
For configuring IP routes and preferences and configuring the MultiVoice Gateway for dynamic route updates, you configure the Static Routes profile to set up the IP routing table, which determines the paths over which IP packets are forwarded.
To perform the tasks described in this chapter, you have to understand how the MultiVoice
Gateway uses IP addresses and subnet masks, IP routes, and IP interfaces.
IP addresses and subnet masks
In the MultiVoice Gateway, you specify IP addresses in dotted decimal format. If you specify no subnet mask, the MultiVoice Gateway assumes that the address contains the default number
of network bits for its class. In other words, in Table 8-1, the number of network bits for each
class corresponds to the default subnet mask for that class.
Table 8-1. IP address classes and number of network bits
Class
Class A
Class B
Class C
Address range
0.0.0.0 — 127.255.255.255
128.0.0.0 — 191.255.255.255
192.0.0.0 — 223.255.255.255
Network bits
8
16
24
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 8-1
Configuring IP Routing
Introduction to IP routing and interfaces
For example, a class C address such as 198.5.248.40 has 24 network bits, so its default mask is
24. The 24 network bits leave 8 bits for the host portion of the address. So one class C network can support up to 253 hosts.
Figure 8-1. A class C IP address
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0
Default 24 bits
As shown in Table 8-1, a mask has a binary 1 in each masked position. Therefore, the default,
24-bit, subnet mask for a class C address can be represented in dotted decimal notation as
255.255.255.0.
For specifying a different subnet mask, the MultiVoice Gateway supports a modifier that specifies the total number of network bits in the address. For example:
IP address = 198.5.248.40
Mask = 255.255.255.248
In this example, the mask specification indicates that 29 bits of the address specify the network. This is commonly referred to as a 29-bit subnet. The three remaining bits specify unique hosts.
Figure 8-2. A 29-bit subnet mask and number of supported hosts
Number of host addresses
(2 of which are reserved
255 128 64 32 16 8 4 2
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0
Default 24 bits 5-bit subnet Total network bits=29
Three available bits allow eight possible bit combinations. Of the eight possible host addresses, two are reserved, as follows:
000 — Reserved for the network (base address)
001
010
100
110
101
011
111 — Reserved for the broadcast address of the subnet
Ascend notation
When you display a MultiVoice Gateway routing table, entry, the subnet mask follows the IP address, and a slash separates the two values. For example, if the address 198.5.248.40 has a
29-bit mask, it appears in the routing table as 198.5.248.40/29.
8-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Configuring IP Routing
Introduction to IP routing and interfaces
Zero subnets
Early implementations of TCP/IP did not allow zero subnets. That is, subnets could have the same base address that a class A, B, or C network would have. For example, the subnet
192.168.8.0/30 was illegal because it had the same base address as the class C network
192.168.8.0/24, while 192.168.8.4/30 was legal (192.168.8.0/30 is called a zero subnet, because like a class C base address, its last octet is zero). Modern implementations of TCP/IP allow subnets to have base addresses that might be identical to the class A, B, or C base addresses. Ascend’s implementations of RIP 2 and OSPF treat these so-called zero subnetworks the same as any other network. You should decide whether or not to support and configure zero subnetworks for your environment. If you configure them in some cases and treat them as unsupported in other cases, you will encounter routing problems.
Table 8-2 shows how the standard subnet address format relates to Ascend notation for a class
C network number.
Table 8-2. Standard subnet masks
Subnet mask
255.255.255.0
255.255.255.128
255.255.255.192
255.255.255.224
255.255.255.240
255.255.255.248
255.255.255.252
255.255.255.254
255.255.255.255
Ascend notation Number of host addresses
/28
/29
/30
/31
/32
/24
/25
/26
/27
254 hosts + 1 broadcast, 1 network (base)
126 hosts + 1 broadcast, 1 network (base)
62 hosts + 1 broadcast, 1 network (base)
30 hosts + 1 broadcast, 1 network (base)
14 hosts + 1 broadcast, 1 network (base)
6 hosts + 1 broadcast, 1 network (base)
2 hosts + 1 broadcast, 1 network (base) invalid netmask (no hosts)
1 host — a host route
The broadcast address of any subnet has the host portion of the IP address set to all ones. The network address (or base address) represents the network itself, with the host portion of the IP address set to all zeros. Therefore, these two addresses define the address range of the subnet.
For example, if the MultiVoice Gateway configuration assigns the following address to a remote router:
IP address = 198.5.248.120
Mask = 255.255.255.248
The Ethernet attached to that router has the following address range:
198.5.248.120 — 198.5.248.127
A host route is a special case IP address with a subnet mask of 32 bits. It has a subnet mask of
255.255.255.255.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 8-3
Configuring IP Routing
Introduction to IP routing and interfaces
IP routes
At system start-up, the MultiVoice Gateway builds an IP routing table that contains configured routes. When the system is up, it can use routing protocols such as RIP or OSPF to learn additional routes dynamically.
In each routing table entry, the Destination field specifies a destination network address that may appear in IP packets, and the Gateway field specifies the address of the next-hop router to reach that destination.
How the MultiVoice Gateway uses the routing table
The MultiVoice Gateway relies on the routing table to forward IP packets, as follows:
• If the MultiVoice Gateway finds a routing table entry whose Destination field matches the destination address in a packet, it routes the packet to the specified next-hop router, through its Ethernet interface.
• If the MultiVoice Gateway does not find a matching entry, it looks for the Default route, which is identified in the routing table by a destination of 0.0.0.0. If that route has a specified next-hop router, it forwards the packet to that router.
• If the MultiVoice Gateway does not find a matching entry and does not have a valid
Default route, it drops the packet.
Static and dynamic routes
A static route is a manually configured path from one network to another. It specifies the destination network and the gateway (router) to use to get to that network. If a path to a destination must be reliable, the administrator often configures more than one static route to the destination. In that case, the MultiVoice Gateway chooses the route on the basis of assigned metrics and availability. Each static route has its own Static Rtes profile.
The Ethernet > Mod Config profile specifies a static connected route, which states “to reach system A, send packets out this interface to system A.”
A dynamic route is a path, to another network, that is learned from another IP router rather than configured in one of the MultiVoice Gateway unit’s local profiles. Routers that use RIP broadcast their entire routing table every 30 seconds, updating other routers about the usability of particular routes. Hosts that run ICMP can also send ICMP Redirects to offer a better path to a destination network. OSPF routers propagate link-state changes as they occur. Routing protocols such as RIP and OSPF all use some mechanism to propagate routing information and changes through the routing environment.
Route preferences and metrics
The MultiVoice Gateway supports route preferences, because different protocols have different criteria for assigning route metrics. For example, RIP is a distance-vector protocol, which uses a virtual hop count to select the shortest route to a destination network. OSPF is a link-state protocol, which means that OSPF can take into account a variety of link conditions, such as the reliability or speed of the link, when determining the best path to a destination network.
When choosing a route to put into the routing table, the router first compares preference values, preferring the lowest number. If the preference values are equal, the router compares
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Introduction to IP routing and interfaces the metric fields and uses the route with the lowest metric. Following are the preference values for the various types of routes:
Route
OSPF
ICMP redirects
RIP
Static
ATMP, PPTP
Default Preference
10
30
100
100
100
MultiVoice Gateway Ethernet interface
The following example shows the routing table for a MultiVoice Gateway configured to enable
IP routing:
** Ascend MultiVoice Gateway Terminal Server ** ascend% iproute show
Destination
10.10.0.0/16
10.10.10.2/32
127.0.0.0/8
127.0.0.1/32
127.0.0.2/32
224.0.0.0/4
224.0.0.1/32
224.0.0.2/32
224.0.0.5/32
224.0.0.6/32
224.0.0.9/32
255.255.255.255/32 -
-
-
-
-
-
-
-
-
-
-
Gateway IF
-
Flg Pref ie0 C 0 local CP 0 bh0 CP 0 local CP 0 rj0 CP 0 mcast CP 0 local CP 0 local CP 0 local CP 0 local CP 0 local CP 0
Met Use Age
0 3 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
0 0 222
The Ethernet interface has the IP address 10.10.10.2 (with a subnet mask of 255.255.0.0). No
Connection profiles or static routes are configured.
The MultiVoice Gateway creates the following interfaces at start-up:
Interface Description
Ethernet IP
Black-hole ( bh0 )
Always active, because it is always connected. Its IP address is assigned in Ethernet > Mod Config > Ether Options.
The MultiVoice Gateway creates two routing table entries: one with a destination of the network ( ie0 ), and the other with a destination of the MultiVoice Gateway ( local ).
Always up. The black-hole address is 127.0.0.3. Packets routed to this interface are discarded silently.
Loopback ( local ) Always up. The loopback address is 127.0.0.1/32.
Reject ( rj0 ) Always up. The reject address is 127.0.0.2. Packets routed to this interface are sent back to the source address with an ICMP host
unreachable message.
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Configuring IP Routing
Configuring the local IP network setup
Interface
Multi-cast
Description
Have a destination address with a value of 224 for the first octet. The
MultiVoice Gateway does not support Multi-casting, and the
MultiVoice Gateway ignores Multi-cast entries in its routing table.
Configuring the local IP network setup
The Ethernet profile contains system-global parameters that affect all IP interfaces in the
MultiVoice Gateway. The following example shows the related parameters:
Ethernet
Mod Config
Ether options…
IP Adrs=10.2.3.1/24
2nd Adrs=0.0.0.0/0
RIP=Off
Ignore Def Rt=Yes
Proxy Mode=Off
Shared Prof=No
Telnet PW=Ascend
BOOTP Relay...
BOOTP Relay Enable=No
Server=N/A
Server=N/A
DNS...
Domain Name=abc.com
Sec Domain Name=
Pri DNS=10.65.212.10
Sec DNS=12.20 7.23.51
Allow As Client DNS=Yes
Pri WINS=0.0.0.0
Sec WINS=0.0.0.0
List Attempt=No
List Size=N/A
Client Pri DNS=0.0.0.0
Client Sec DNS=0.0.0.0
SNTP Server...
SNTP Enabled=Yes
Time zone-UTC+0000
SNTP host#1=0.0.0.0
SNTP host#2=0.0.0.0
SNTP host#3=0.0.0.0
UDP Cksum=No
Adv Dialout Routes=Always
Understanding the IP network parameters
This section provides some background information about the IP network configuration. The information is organized by functionality rather than by parameter. For more information about each parameter, see the MAX Reference Guide.
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Configuring the local IP network setup
Primary IP address for the Ethernet interface
The IP Address parameter specifies the MultiVoice Gateway unit’s IP address for the local
Ethernet interface. When specifying IP addresses for the MultiVoice Gateway’s Ethernet interfaces, you must specify the subnet mask. IP address and subnet mask are required settings for the MultiVoice Gateway to operate as an IP router.
Second IP address for the Ethernet interface
The MultiVoice Gateway can assign two unique IP addresses to the physical Ethernet port and route between them. This feature, referred to as dual IP, can give the MultiVoice Gateway a logical interface on each of two networks or subnets on the same backbone.
Usually, devices connected to the same physical wire all belong to the same IP network. With dual IP, a single wire can support two separate IP networks, with devices on the wire assigned to one network or the other and communicating by routing through the MultiVoice Gateway.
Dual IP is also used to distribute the load of routing traffic to a large subnet, by assigning IP addresses on that subnet to two or more routers on the backbone. When the routers have a direct connection to the subnet as well as to the backbone network, they route packets to the subnet and include the route in their routing table updates.
Dual IP also enables you to make a smooth transition when changing IP addresses. That is, a second IP address can act as a place holder while you are making the transition in other network equipment.
Figure 8-3 shows an example of an IP network to connected a MultiVoice Gateway.
Figure 8-3. Sample IP network
Address = 12.1.1.1
Address = 13.9.7.4
Primary Address = 12.1.1.2
Secondary Address = 13.9.7.5
Two IP addresses, 12.1.1.2 and 13.9.7.5, are assigned to the MultiVoice Gateway’s Ethernet interface. The MultiVoice Gateway routes between both networks. The MultiVoice Gateway enables the host assigned 12.1.1.1 to communicate with the host assigned 13.9.7.4.
The host assigned 12.1.1.1 and the host assigned 13.9.7.4 share a physical cable segment, but cannot communicate unless the MultiVoice Gateway routes between the 12.0.0.0 network and the 13.0.0.0 network.
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Configuring IP Routing
Configuring the local IP network setup
Enabling RIP on the Ethernet interface
You can configure the IP interface to send RIP updates (inform other local routers of its routes), receive RIP updates (learn about networks that can be reached through other routers on the Ethernet), or both.
Note: Ascend recommends that you run RIP version 2 (RIP-v2) if possible. You should not run RIP-v2 and RIP-v1 on the same network in such a way that the routers receive each other’s advertisements. RIP-v1 does not propagate subnet mask information, and the default-class network mask is assumed, while RIP-v2 handles subnet masks explicitly. Running the two versions on the same network can result in RIP-v1 class subnet mask assumptions overriding accurate subnet information obtained via RIP-v2.
Ignoring the default route
You can configure the MultiVoice Gateway to ignore default routes advertised by routing protocols. This configuration is recommended, because you typically do not want the default route changed by a RIP update. The default route specifies a static route to another IP router, which is often a local router such as an Ascend GRF400 or other kind of LAN router. When the
MultiVoice Gateway is configured to ignore the default route, RIP updates do not modify the default route in the MultiVoice Gateway routing table.
Proxy ARP and inverse ARP
The MultiVoice Gateway can be configured to respond to ARP requests for remote devices that have dynamically assigned addresses. It responds to the ARP request with its own MAC address while bringing up the connection to the remote device. This feature is referred to as
Proxy ARP.
The MultiVoice Gateway also supports Inverse Address Resolution Protocol (Inverse ARP).
Inverse ARP allows the MultiVoice Gateway to resolve the protocol address of another device when the hardware address is known. The MultiVoice Gateway does not issue any Inverse
ARP requests, but it does respond to Inverse ARP requests that have the protocol type of IP
(8000 hexadecimal), or in which the hardware address type is the two-byte Q.922 address
(Frame Relay). All other types are discarded. The Inverse ARP response packet sent by the
MultiVoice Gateway includes the following information:
• ARP source-protocol address (the MultiVoice Gateway unit’s IP address on Ethernet)
• ARP source-hardware address (the Q.922 address of the local DLCI)
(For the details of Inverse ARP, see RFCs 1293 and 1490.)
Telnet password
The Telnet password is required from all users attempting to access the MultiVoice Gateway unit by Telnet. Users are allowed three tries to enter the correct password, after which the connection attempt fails.
BOOTP Relay
By default, a MultiVoice Gateway does not relay BOOTP (Bootstrap Protocol) requests to other networks. It can do so if BOOTP is enabled, but SLIP BOOTP must be disabled in
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Configuring the local IP network setup
Ethernet > Mod Config > TServ Options. SLIP BOOTP makes it possible for a computer connecting to the MultiVoice Gateway over a SLIP connection to use the Bootstrap Protocol.
A MultiVoice Gateway can support BOOTP on only one connection. If both SLIP BOOTP and
BOOTP relay are enabled, you will receive an error message.
You can specify the IP address of one or two BOOTP servers, but you are not required to specify a second BOOTP server.
If you specify two BOOTP servers, the MultiVoice Gateway that relays the BOOTP request determines when each server is used. The order of the BOOTP servers in the BOOTP Relay menu does not necessarily determine which server is tried first.
Local domain name
The Domain Name is used for DNS lookups. When the MultiVoice Gateway is given a host name to look up, it tries various combinations, including the appending of the configured domain name to the host name. The secondary domain name (Sec Domain Name) can specify another domain that the MultiVoice Gateway can search. The MultiVoice Gateway searches the secondary domain only after the domain specified by the Domain Name parameter.
DNS or WINS name servers
When the MultiVoice Gateway is informed about DNS (or WINS), Telnet and Rlogin users can specify host names instead of IP addresses. If you configure a primary and secondary name server, the secondary server is accessed only if the primary one is inaccessible.
DNS lists
DNS can return multiple addresses for a hostname in response to a DNS query, but it does not include information about availability of those hosts. Users typically attempt to access the first address in the list. If that host is unavailable, the user must try the next host, and so forth.
However, if the access attempt occurs automatically as part of immediate services, the physical connection is torn down when the initial connection fails. To avoid tearing down physical links when a host is unavailable, you can set the List Attempt parameter to Yes. The List Size parameter specifies the maximum number of hosts listed (up to 35).
SNTP service
The MultiVoice Gateway can use Simple Network Time Protocol (SNTP)—RFC 1305 to set and maintain its system time by communicating with an SNTP server. SNTP must be enabled for the MultiVoice Gateway to communicate by means of that protocol. In addition, you must specify your time zone as an offset from the Universal Time Coordination (UTC). UTC is in the same time zone as Greenwich Mean Time (GMT). Specify the offset in hours, using a
24-hour clock. Because some time zones, such as Newfoundland, do not have an even hour boundary, the offset includes four digits and is stated in half-hour increments. For example, in
Newfoundland the time is 1.5 hours ahead of UTC, which is represented as follows:
UTC +0130
For San Francisco, which is 8 hours ahead of UTC, the time would be:
UTC +0800
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Configuring the local IP network setup
For Frankfurt, which is 1 hour behind UTC, the time would be:
UTC -0100
Specifying SNTP server addresses
The Host parameter lets you specify up to three server addresses. The MultiVoice Gateway attempts to communicate with the first address. It attempts the second only if the first is inaccessible, and the third only if the second is inaccessible.
UDP checksums
If data integrity is of the highest concern for your network, and having redundant checks is important, you can turn on UDP checksums to generate a checksum whenever a UDP packet is transmitted. UDP packets are transmitted for queries and responses related to ATMP,
SYSLOG, DNS, ECHOSERV, RADIUS, TACACS, RIP, SNTP, and TFTP.
Setting UDP checksums to Yes could cause a slight decrease in performance, but in most environments the decrease is not noticeable.
Poisoning dialout routes in a redundant configuration
If you have another Ascend unit backing up the MultiVoice Gateway in a redundant configuration on the same network, you can use the Adv Dialout Routes parameter to instruct the MultiVoice Gateway to stop advertising IP routes that use dial services if its trunks experience an alarm condition. If you do not set the parameter, the MultiVoice Gateway continues to advertise its dialout routes, which prevents the redundant unit from taking over the routing responsibility.
Examples of IP network configuration
This section shows some examples of Ethernet profile IP configuration.
Configuring the MultiVoice Gateway IP interface on a subnet
On a large corporate backbone, many sites configure subnets to increase the network address space, segment a complex network, and control routing in the local environment. For example,
Figure 8-4 shows the main backbone IP network (10.0.0.0) supporting an Ascend GRF router
(10.0.0.17).
Figure 8-4. Creating a subnet for the MultiVoice Gateway
GRF
10.0.0.17
WAN
10.0.0.0
MultiV
10.2.3.1/24
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Configuring the local IP network setup
You can place the MultiVoice Gateway on a subnet of that network by entering a subnet mask in its IP address specification. For example:
1 Open Ethernet > Mod Config > Ether Options.
2 Specify the IP subnet address for the MultiVoice Gateway on Ethernet. For example:
Ethernet
Mod Config
Ether options…
IP Adrs=10.2.3.1/24
3 Configure the MultiVoice Gateway to receive RIP updates from the local GRF router:
RIP=Recv=v2
4 Close the Ethernet profile.
With this subnet address, the MultiVoice Gateway requires a static route to the backbone router on the main network. Otherwise, it can only communicate with devices on the subnets to which it is directly connected. To create the static route and make the backbone router the default route:
1 Open the Default IP Route profile.
2 Specify the IP address of a backbone router in the Gateway parameter. For example:
Ethernet
Static Rtes
Name=Default
Active=Yes
Dest=0.0.0.0/0
Gateway=10.0.0.17
Preference=100
Metric=1
DownPreference=140
DownMetric=7
Private=Yes
3 Close the Default IP Route profile.
terminal-server interface and Ping a local IP address or hostname. For example: ascend% ping 10.1.2.3
You can terminate the Ping exchange at any time by pressing Ctrl-C.
Configuring DNS
The DNS configuration enables the MultiVoice Gateway to use local DNS or WINS servers for lookups. In this example of a DNS configuration, client DNS is not in use. To configure the local DNS service:
1 Open Ethernet > Mod Config > DNS.
2 Specify the local domain name.
3 If appropriate, specify a secondary domain name.
4 Specify the IP addresses of a primary and secondary DNS server, and turn on the DNS list attempt feature:
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Configuring the local IP network setup
Ethernet
Mod Config
DNS...
Domain Name=abc.com
Sec Domain Name=
Pri DNS=10.65.212.10
Sec DNS=12.20 7.23.51
Allow As Client DNS=Yes
Pri WINS=0.0.0.0
Sec WINS=0.0.0.0
List Attempt=Yes
List Size=35
Client Pri DNS=0.0.0.0
Client Sec DNS=0.0.0.0
Enable Local DNS Table=No
Loc.DNSTab Auto Update=No
5 Close the Ethernet profile.
You can create a local DNS table to provide a list of IP addresses for a specific host name when the remote DNS server fails to resolve the host name. If the local DNS table contains the host name for the attempted connection, it provides the list of IP addresses.
You create the DNS table from the terminal server by entering the hostnames and their IP addresses. A table can contain up to eight entries, with a maximum of 35 IP addresses for each entry. If you specify automatic updating, you only have to enter the first IP address of each host. Any others are added automatically.
Automatic updating replaces the existing address list for a host each time the remote DNS server succeeds in resolving a connection to a host that is in the table. You specify how many of the addresses returned by the remote server can be included in the new list.
On the MultiVoice Gateway, the table provides additional information for each table entry. The information is in the following two fields, which are updated when the system matches the table entry with a hostname that was not found by the remote server:
• # Reads—the number of reads since entry was created. This field is updated each time a local name query match is found in the local DNS table.
• Time of Last Read
You can check the list of host names and IP addresses in the table by entering the
terminal-server command Show Dnstab. Figure 8-5 shows an example of a DNS table on a
MultiVoice Gateway. Other terminal-server commands show individual entries, with a list of
IP addresses for the entry.
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Configuring the local IP network setup
Figure 8-5. Example of a local DNS table
Local DNS Table
Name IP Address # Reads Time of last read
________________________ _______________ _______ __________________
1: "" ------ ------
2: "server.corp.com." 200.0.0.0 2 Feb 10 10:40:44
3: "boomerang" 221.0.0.0 2 Feb 10 9:13:33
4: "" ------ -------
5: "" ------ -------
6 "" ------ -------
7: "" ------ -------
Additional terminal-server commands
The terminal-server interface includes Show and DNStab commands to help you view, edit, and make entries to the DNS table.
Show commands
• show ? displays a list that includes dnstab help.
• show dnstab displays the local DNS table.
• show dnstab ? displays help for the dnstab editor.
• show dnstab entry displays the local DNS table entry (all IP addresses in the list).
DNStab commands
The terminal server dnstab command has the following variations:
DNStab Command Description dnstab dnstab show dnstab entry N dnstab edit
Displays help information about the DNS table.
Displays the local DNS table.
Displays a list for entry n in the local DNS table.
The list displayed includes the entry and all the IP addresses stored for that entry up to a maximum number of entries specified in the List
Size parameter.
If List Attempt=No, no list is displayed.
Start editor for the local DNS table.
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Configuring IP Routing
Configuring the local IP network setup
Configuring the local DNS table
To enable and configure the local DNS table:
1 Open the Ethernet > Mod Config > DNS menu.
2 Select a setting for the List Attempt parameter.
3 Specify the list size by setting the List Size parameter.
4 Select Enable Local DNS Table=Yes.
The default is No.
5 Select a setting for the Loc.DNS Tab Auto Update parameter.
Criteria for valid names in the local DNS table
Each name in the local DNS table:
• Must be unique in the table.
• Must start with an alphabetic character, which may be either uppercase or lowercase.
• Must be less than 256 characters
• Can be a local name or a fully qualified name that includes the domain name.
Periods at the ends of names are ignored.
Entering IP addresses in the local DNS table
To enter IP addresses in a local DNS table, you use the DNS table editor from the terminal server. While the editor is in use, the system cannot look up addresses in the table or perform automatic updates. A table entry is one of the eight table indexes. It includes the host name, IP address (or addresses), and information fields. To place the initial entries in the table:
1 At the terminal-server interface, type dnstab edit .
Before you make any entries, the table is empty. The editor initially displays zeros for each of the eight entries in the table. To exit the table editor without making an entry, press
Enter.
2 Type an entry number and press Enter.
A warning appears if you type an invalid entry number. If the entry exists, the current name for that entry appears in the prompt.
3 Type the name for the current entry.
If the system accepts the name, it places the name in the table and prompts you for the IP address for the name that you just entered. (For the characteristics of a valid name, see
“Criteria for valid names in the local DNS table” on page 8-14.)
If you enter an invalid name, the system prompts you to enter a valid name.
4 Type the IP address for the entry.
If you enter an address in the wrong format, the system prompts you for the correct format. If your format is correct, the system places the address in the table and the editor prompts you for the next entry.
5 When you are finished making entries, type the letter O and press Enter when the editor prompts you for another entry.
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Editing the local DNS table
To edit the DNS table entries, you access the DNS table editor from the terminal server. While the editor is in use, the system cannot look up addresses in the table or perform automatic updates. A table entry is one of the eight table indexes. It includes the host name, IP address (or addresses), and information fields. To edit one or more entries in the local DNS table:
1 At the terminal-server interface, type dnstab edit .
If the table has already been created, the number of the entry last edited appears in the prompt.
2 Type an entry number, or press Enter to edit the entry number currently displayed.
A warning appears if you type an invalid entry number. If the entry exists, the current value for that entry appears in the prompt.
3 Replace, accept, or clear the displayed name, as follows:
– To replace the name, type a new name and press Enter.
– To accept the current name, press Enter.
– To clear the name, press the spacebar and then Enter.
If you enter a valid name, the system places it in the table (or leaves it there if you accepted the current name) and prompts you for the corresponding IP address. (For
If you clear an entry name, all information in all fields for that entry is discarded.
4 Either type a new IP address and press Enter, or leave the current address and just press
Enter.
– To change the IP address, type the new IP address
– If you are changing the name of the entry but not the IP address, just press Enter.
If the address is in the correct format, the system places it in the table and prompts you for another entry.
5 When you are finished making entries, type the letter O and press Enter when the editor prompts you for another entry.
Deleting an entry from the local DNS table
To delete an entry from the local DNS table:
1 At the terminal server interface, type dnstab edit to display the table.
2 Type the number of the entry you want to delete, and press Enter.
3 Press the spacebar, then press Enter.
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Configuring IP Routing
Configuring IP routes and preferences
Configuring IP routes and preferences
The IP routing table contains routes that are configured (static routes) and routes that are learned dynamically from routing protocols such as RIP or OSPF. The following example shows the parameters for configuring static routes:
Ethernet
Static Rtes
Name=route-name
Active=Yes
Dest=10.2.3.0/24
Gateway=10.2.3.4
Metric=2
Preference=100
Private=No
Ospf=Cost=1
ASE-type=Type1
ASE=tag=c0000000
Ethernet
Mod Config
Ether options…
IP Adrs=10.2.3.1/24
2nd Adrs=0.0.0.0/0
RIP=Off
Route Pref…
Static Preference=100
Rip Preference-100
RipAseType-Type2
Rip Tag=c8000000
OSPF Preference=10
OSPF ASE Preference=150
Understanding the static route parameters
This section provides some background information about static routes. For more information about each parameter, see the MAX Reference Guide.
Route names
IP routes are indexed by name. You can assign any name of less than 31 characters.
Activating a route
A route must be active to affect packet routing. If Active = No, the route is ignored.
Route’s destination address
The destination address of a route is the target network (the destination address in a packet).
Packets destined for that host will use this static route to bring up the right connection. The zero address (0.0.0.0) represents the default route (the destination to which packets are forwarded when there is no route to the packet’s destination).
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Configuring IP routes and preferences
Route’s gateway address
The Gateway parameter specifies the IP address of the router or interface through which to reach the target network.
Metrics, costs, and preferences
The Metric parameter specifies the hop count (a number of from 1 to 15) for this route. Hop count refers to the number of routers that have to be crossed to reach the destination. For example, reaching a destination with a hop count of 10 requires (theoretically) crossing 10 routers. A route with a shorter hop count to a destination is more desirable than one with a larger hop count, since it most likely is a shorter, faster route.
You can configure the Metric parameter as virtual hop count. To define which routes are more desirable, regardless of the actual number of routers the route crosses. The higher the metric, the less likely is the MultiVoice Gateway to use the route.
The Cost parameter specifies the cost of an OSPF link. Cost is a configurable metric that can take into account the speed of the link and other issues. The lower the cost, the more likely is
the interface to be used to forward data traffic. (For details, see Chapter 9, “Configuring OSPF
The Preference parameter specifies a route preference. Zero is the default for connected routes
(such as the Ethernet). When choosing which route to use, the router first compares the preference values, preferring the lowest number. If the preference values are equal, the router compares the metric values, and uses the route with the lowest metric. The value of 255 means
“Do not use this route.” (For details, see “Route preferences and metrics” on page 8-4.)
Tagging routes learned from RIP
The Rip-Tag field is attached to all routes learned from RIP in OSPF updates. The tag is a hexadecimal number that can be used by border routers to filter the record.
Type-1 or type-2 metrics for routes learned from RIP
The Rip Ase Type parameter can be set to Type-1 or Type-2. Type-1 is a metric expressed in the same units as the link-state metric (the same units as interface cost). Type-2 is considered larger than any link-state path. It assumes that routing between autonomous systems is the major cost of routing a packet, and eliminates the need for conversion of external costs to internal link-state metrics.
Making a route private
Private routes are used internally but are not advertised.
Note: Typically, default routes should not be advertised to other routers. They are designed for the internal use of the specific router on which they are configured.
A connected route for the Ethernet IP interface
The IP Adrs parameter specifies the MultiVoice Gateway unit’s IP address on the local
Ethernet. The MultiVoice Gateway creates a route for this address at system startup.
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Configuring IP Routing
Configuring IP routes and preferences
Static route preferences
By default, static routes and RIP routes have the same preference, so they compete equally.
ICMP redirects take precedence over both, and OSPF take precedence over everything. If a dynamic route’s preference is lower than that of the static route, the dynamic route can overwrite (hide) a static route to the same network. In the IP routing table, the hidden static route has an h flag, indicating that it is inactive. The active, dynamically learned route is also in the routing table. However, dynamic routes age and, if no updates are received, eventually expire. In that case, the hidden static route reappears in the routing table.
RIP and OSPF preferences
Because OSPF typically involves a complex environment, its router configuration is described
in Chapter 9, “Configuring OSPF Routing.”
Tagging routes learned from RIP
The RIP Tag field is attached to all routes learned from RIP in OSPF updates. The tag is a hexadecimal number that can be used by border routers to filter the record.
Metrics for routes learned from RIP
The RipAseType parameter can specify Type-1 or Type-2. Type-1 is a metric expressed in the same units as the link-state metric (the same units as interface cost). Type-2 is considered larger than any link-state path. It assumes that routing between autonomous systems is the major cost of routing a packet, and it eliminates the need for conversion of external costs to internal link-state metrics.
Examples of static route configuration
The section provides information about configuring the IP default route and configuring a static route to a remote subnet. For an example of the Ethernet profile configuration of the
Configuring the default route
If no routes exist for the destination address of a packet, the MultiVoice Gateway forwards the packet to the default route. Most sites use the default route to specify a local IP router (such as a Cisco router or a UNIX host running the route daemon) to off-load routing tasks to other devices.
Note: If the MultiVoice Gateway does not have a default route, it drops packets for which it has no route.
1 Open the first IP Route profile (the route named Default) and activate it:
Ethernet
Static Rtes
Name=Default
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Configuring IP Routing
Configuring IP routes and preferences
Active=Yes
Dest=0.0.0.0/0
Note: The name of the first IP Route profile is always Default, and its destination is always 0.0.0.0 (you cannot change these values).
2 Specify the router to use for packets with unknown destinations. For example:
Gateway=10.9.8.10
3 Specify a metric for this route, the route’s preference, and whether the route is private. For example:
Metric=1
Preference=100
Private=Yes
4 Close the IP Route profile.
Defining a static route to a remote subnet
If the connection does not enable RIP, the MultiVoice Gateway does not learn about other networks or subnets that might be reachable through the remote device, such as the remote
Figure 8-6. Two-hop connection that requires a static route when RIP is off
To enable the MultiVoice Gateway to route to site C without using RIP, you must configure an
IP Route profile similar to the following example:
Ethernet
Static Rtes
Name=SITEBGW
Active=Yes
Dest=10.4.5.0/22
Gateway=10.9.8.10
Metric=2
Preference=100
Private=Yes
Ospf=Cost=1
ASE-type=Type1
ASE=tag=c0000000
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Configuring IP Routing
Configuring the MultiVoice Gateway for dynamic route updates
Example of route preferences configuration
The following example increases the preference value of RIP routes, instructing the router to use a static route first if one exists.
1 Open Ethernet > Mod Config > Route Pref.
2 Set Rip Preference to 150:
Ethernet
Mod Config
Route Pref…
Rip Preference=150
3 Close the Ethernet profile.
Configuring the MultiVoice Gateway for dynamic route updates
The Ethernet interface can be configured to send or receive RIP updates, send or receive OSPF updates, and accept or ignore ICMP redirects. All of these routing mechanisms modify the IP routing table dynamically.
The following example shows the parameters that enable the MultiVoice Gateway to receive
updates from RIP or ICMP. (For information about OSPF updates, see Chapter 9, “Configuring
Ethernet
Mod Config
Ether options…
RIP=On
Ignore Def Rt=Yes
RIP Policy=Poison Rvrs
RIP Summary=Yes
ICMP Redirects=Accept
Understanding the dynamic routing parameters
This section provides some background information about the dynamic routing options. For complete information, see the MAX Reference Guide.
RIP (Routing Information Protocol)
The RIP parameter enables the MultiVoice Gateway to send or receive RIP updates (or both) on the Ethernet interface. You can also choose between RIP-v1 and RIP-v2 on the Ethernet interface.
Note: The IETF has voted to move RIP-v1 into the historic category and its use is no longer recommended. Ascend recommends that you upgrade all routers and hosts to RIP-v2. If you must maintain RIP-v1, Ascend recommends that you create a separate subnet and place all
RIP-v1 routers and hosts on that subnet.
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Configuring IP Routing
Configuring the MultiVoice Gateway for dynamic route updates
Ignoring the default route
You can configure the MultiVoice Gateway to ignore default routes advertised by routing protocols. This configuration is recommended, because you typically do not want the default route changed by a RIP update. The default route specifies a static route to another IP router, which is often a local router such as a Cisco router or another kind of LAN router. When the
MultiVoice Gateway is configured to ignore the default route, RIP updates will not modify the default route in the MultiVoice Gateway routing table.
RIP Policy and RIP Summary
The RIP Policy and RIP Summary parameters have no affect on RIP-v2.
If the MultiVoice Gateway is running RIP-v1, the RIP Policy parameter specifies a split horizon or poison reverse policy to handle update packets that include routes that were received on the same interface on which the update is sent. Split-horizon means that the
MultiVoice Gateway does not propagate routes back to the subnet from which they were received. Poison-reverse means that it propagates routes back to the subnet from which they were received, but with a metric of 16.
The RIP Summary parameter specifies whether to summarize subnet information when advertising routes. If the MultiVoice Gateway summarizes RIP routes, it advertises a route to all the subnets in a network of the same class. For example, the route to 200.5.8.13/28 (a class
C address subnetted to 28 bits) would be advertised as a route to 200.5.8.0. When the
MultiVoice Gateway does not summarize information, it advertises each route in its routing table as-is. In the example just given, the MultiVoice Gateway would advertise a route only to
200.5.8.13.
Ignoring ICMP Redirects
ICMP was designed to dynamically find the most efficient IP route to a destination. ICMP
Redirect packets are one of the oldest route discovery methods on the Internet. They are also ne of the least secure methods, because it is possible to counterfeit ICMP Redirects and change the way a device routes packets.
Examples of RIP and ICMP configurations
The following sample configuration instructs the router to ignore ICMP redirect packets, and to receive (but not send) RIP updates on the Ethernet interface.
1 Open Ethernet > Mod Config > Ether Options.
2 Configure the router to receive (but not send) RIP updates on Ethernet:
Ethernet
Mod Config
Ether options…
RIP=Recv-v2
Receiving RIP updates on Ethernet means that the router will learn about networks that are reachable through other local routers. However, it will not propagate information about all of its remote connections to the local routers.
3 Close the Ether Options subprofile, and set ICMP Redirects to Ignore.
ICMP Redirects=Ignore
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Configuring IP Routing
Managing IP routes and connections
4 Close the Ethernet profile.
Managing IP routes and connections
This section describes how to monitor TCP/IP/UDP and related information in the terminal-server command-line interface. To invoke the terminal-server interface, select System
> Sys Diag > Term Serv and press Enter.
Working with the IP routing table
The terminal-server IProute commands display the routing table and enable you to add or delete routes. The changes you make to the routing table by using the IProute command last only until the MultiVoice Gateway unit resets. To display the IProute commands: ascend% iproute ? iproute ?
iproute add
Display help information iproute add <destination/size> <gateway> [ pref ] [ m iproute delete iproute delete <destination/size> <gateway> [ proto ] iproute show displays IP routes (same as "show ip routes" command)
Displaying the routing table
Note that the IProute Show command and the Show IP Routes command have identical output.
For example, to view the IP routing table: ascend% iproute show
Destination Gateway IF Flg Pref Met Use Age
127.0.0.1/32 - lo0 CP 0 0 0 20887
10.1.2.0/24 - ie0 C 0 0 19775 20887
10.1.2.1/32 - lo0 CP 0 0 389 20887
255.255.255.255/32 - ie0 CP 0 0 0 20887
The columns in the table display the following information:
Column
Destination
Gateway
IF
Description
Target address of a route. To send a packet to this address, the MultiVoice
Gateway will use this route. Note that the router will use the most specific route (having the largest mask) that matches a given destination.
Address of the next hop router that can forward packets to the given destination. Direct routes (without a gateway) do not show a gateway address in the gateway column.
Name of the interface through which a packet addressed to this destination will be sent:
• ie0 is the Ethernet interface
• lo0 is the loopback interface
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Managing IP routes and connections
Column
Flg
Pref
Metric
Use
Age
Description
One or more of the following flag values:
• C—A directly connected route such as Ethernet
• I—ICMP Redirect dynamic route
• N—Placed in the table via SNMP MIB II
• O—A route learned from OSPF
• R—Route learned from RIP
• r—RADIUS route
• S—Static route
• ?—Route of unknown origin, which indicates an error
• G—Indirect route via a gateway
• P—Private route
• T—Temporary route
• *—Hidden route that will not be used unless another better route to the same destination goes down
Preference value of the route. Note that all routes that come from RIP have a preference value of 100, while the preference value of each individual static route can be set independently.
RIP-style metric for the route, with a valid range of 0-16. Routes learned from OSPF show a RIP metric of 10. OSPF Cost infinity routes show a
RIP metric of 16.
Count of the number of times the route was referenced since it was created.
(Many of these references are internal, so this is not a count of the number of packets sent over this route.)
Age of the route in seconds. Used for troubleshooting, to determine when routes are changing rapidly or flapping.
Continuing the example, the first route shown is the loopback route:
127.0.0.1/32 - lo0 CP 0 0 0 20887
The loopback route says that packets sent to this special address will be handled internally. The
C flag indicates a Connected route, while the P flag indicates that the router will not advertise this route.
The loopback route is followed by a connection to the Ethernet interface. It is directly connected, with a Preference and Metric of zero.
10.1.2.0/24 - ie0 C 0 0 19775 20887
The last two routes are a private loopback route, and a private route to the broadcast address:
10.1.2.1/32 - lo0 CP 0 0 389 20887
255.255.255.255/32 - ie0 CP 0 0 0 20887
The private loopback route shown is a host route with the Ethernet address. It is private, so it will not be advertised. The private route to the broadcast address is used in cases where the router wants to broadcast a packet but is otherwise unconfigured with a route to the broadcast
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 8-23
address. This route is typically used when the MultiVoice Gateway is trying to locate a server on a client machine to handle challenges for a token security card.
Adding an IP route
To add to the MultiVoice Gateway unit’s routing table a static route that will be lost when the unit resets, enter the IProute Add command in the following format: iproute add destination gateway [metric] where
destination
is the destination network address,
gateway
is the IP address of the router that can forward packets to that network, and
metric
is the virtual hop count (default
8) to the destination network. For example: ascend% iproute add 10.1.2.0 10.0.0.3/24 1
This sample command adds a route to the 10.1.2.0 network and all of its subnets. The new route is through the IP router located at 10.0.0.3/24. The metric to the route is 1 (it is one hop away).
If you try to add a route to a destination that already exists in the routing table, the MultiVoice
Gateway replaces the existing route, but only if it has a higher metric than the new route. If you get the message Warning: a better route appears to exist , the MultiVoice
Gateway has rejected your attempt to add a route because the routing table already contained the same route with a lower metric. Note that RIP updates can change the metric for the route.
Deleting an IP route
To remove a route from the MultiVoice Gateway unit’s routing table, enter the IProute Delete command in the following format: iproute delete destination gateway
For example: iproute delete 10.1.2.0 10.0.0.3/24
Note: RIP updates can add back any route you remove with IProute Delete. Also, the
MultiVoice Gateway restores all routes listed in the Static Route profile after a system reset.
Displaying route statistics
The Traceroute command is useful for locating slow routers or diagnosing IP routing problems. It traces the route an IP packet follows, by launching UDP probe packets with a low
Time-To-Live (TTL) value and then listening for an ICMP time exceeded reply from a router.
The Traceroute command uses the following syntax: traceroute [-n] [-v] [-m max_ttl] [-p port] [-q nqueries]
[-w waittime] host [datasize]
All flags are optional. The only required parameter is the destination host name or IP address.
Configuring IP Routing
Managing IP routes and connections
The elements of the syntax are as follows:
Syntax element
-n
-v
-m
max_ttl
-p
port
-q
nqueries
-w
waittime
host datasize
Description
Prints hop addresses numerically rather than symbolically and numerically (this eliminates a name server address-to-name lookup for each gateway found on the path).
Verbose output. Lists all received ICMP packets other than Time
Exceeded and ICMP Port Unreachable.
Set the maximum time-to-live (maximum number of hops) for outgoing probe packets. The default is 30 hops.
Set the base UDP port number used in probes. Traceroute hopes that nothing is listening on any of the UDP ports from the source to the destination host (so an ICMP Port Unreachable message will be returned to terminate the route tracing). If something is listening on a port in the default range, this option can be used to pick an unused port range. The default is 33434.
Set the maximum number of queries for each hop. The default is 3.
Set the time to wait for a response to a query. The default is 3 seconds.
The destination host by name or IP address.
Set the size of the data field of the UDP probe datagram sent by
Traceroute. The default is 0. This results in a datagram size of 38 bytes
(a UDP packet carrying no data).
For example, to trace the route to the host Techpubs: ascend% traceroute techpubs traceroute to techpubs (10.65.212.19), 30 hops MultiVoice Gateway,
0 byte packets
1 techpubs.eng.ascend.com (10.65.212.19) 0 ms 0 ms 0 ms
Probes start with a TTL of one and increase by one until one of the following conditions occurs:
1 The MultiVoice Gateway receives an ICMP port unreachable message.
The UDP port in the probe packets is set to an unlikely value, such as 33434, because the target host is not intended to process the packets. A port unreachable message indicates that the packets reached the target host and were rejected.
2 The TTL value reaches the maximum value.
By default, the maximum TTL is set to 30. You can specify a different TTL by using the
– m option; for example: traceroute -m 60 techpubs traceroute to techpubs (10.65.212.19), 60 hops MultiVoice Gateway, 0 byte packets
1 techpubs.eng.abc.com (10.65.212.19) 0 ms 0 ms 0 ms
Three probes are sent at each TTL setting. The second line of command output shows the address of the router and round trip time of each probe. If the probe answers come from different gateways, the address of each responding system is shown. If there is no response
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 8-25
Configuring IP Routing
Managing IP routes and connections within a three second timeout interval, the command output is an asterisk. The following annotations can appear after the time field in a response:
• !H
—Host reached.
• !N
—Network unreachable.
• !P
—Protocol unreachable.
• !S
—Source route failed. Might indicate a problem with the associated device.
• !F
—Fragmentation needed. Might indicate a problem with the associated device.
• !h
—Communication with the host is prohibited by filtering.
• !n
—Communication with the network is prohibited by filtering.
• !c
—Communication is otherwise prohibited by filtering.
• !?
—An ICMP subcode detected. This event should not occur.
• !??
—Reply received with inappropriate type. This event should not occur.
Pinging other IP hosts
The terminal-server Ping command is useful for verifying that the transmission path is open between the MultiVoice Gateway and another station. It sends an ICMP echo_request packet to the specified station. If the station receives the packet, it returns an ICMP echo_response packet. For example, to ping the host Techpubs: ascend% ping techpubs
PING techpubs (10.65.212.19): 56 data bytes
64 bytes from 10.65.212.19: icmp_seq=0 ttl=255 time=0 ms
64 bytes from 10.65.212.19: icmp_seq=3 ttl=255 time=0 ms
^C
--- techpubs ping statistics ---
2 packets transmitted, 2 packets received, 0% packet loss round-trip min/avg/MultiVoice Gateway = 0/0/0 ms
You can terminate the Ping exchange at any time by pressing Ctrl-C. When you press Ctrl-C, the command reports the number of packets sent and received, the percentage of packet loss, any duplicate or damaged echo_response packets, and round-trip statistics. In some cases, round-trip times cannot be calculated.
During the Ping exchange, the MultiVoice Gateway displays information about the packet exchange, including the TTL (Time-To-Live) of each ICMP echo_response packet.
Note: The maximum TTL for ICMP Ping is 255, but the maximum TTL for TCP is often 60 or lower, so you might be able to Ping a host but not be able to run a TCP application (such as
Telnet or FTP) to that station. If you Ping a host running a version of Berkeley UNIX earlier than 4.3BSD-Tahoe, the TTL report is 255 minus the number of routers in the round-trip path.
If you Ping a host running the current version of Berkeley UNIX, the TTL report is 255 minus the number of routers in the path from the remote system to the station performing the Ping.
The Ping command sends an ICMP mandatory echo_request datagram, which asks the remote station Are you there? If the echo_request reaches the remote station, the station sends back an
ICMP echo_response datagram, which tells the sender Yes, I am alive. This exchange verifies that the transmission path is open between the MultiVoice Gateway and a remote station.
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Configuring IP Routing
Managing IP routes and connections
Configuring Finger support
You can configure the MultiVoice Gateway to respond to Finger requests, as specified in RFC
1288, The Finger User Information Protocol.
To enable the MultiVoice Gateway to respond to Finger requests:
1 Open the Ethernet > Mod Config.
2 Set Finger to Yes.
3 Exit and save the changes.
Displaying information
The following Show commands are useful for monitoring IP routing and related protocols: show arp Display the Arp Cache show icmp Display ICMP information show if Display Interface info. Type ’show if ?’ for help.
show ip Display IP information. Type ’show ip ?’ for help.
show udp Display UDP information. Type ’show udp ?’ for help.
show tcp Display TCP information. Type ’show tcp ?’ for help.
show pools Display the assign address pools.
Displaying the ARP cache
To display the ARP cache, enter the Show ARP command. For example: ascend% show arp entry typ ip address ether addr if rtr pkt insert
0 DYN 10.65.212.199 00C07B605C07 0 0 0 857783
1 DYN 10.65.212.91 0080C7C4CB80 0 0 0 857866
2 DYN 10.65.212.22 080020792B4C 0 0 0 857937
3 DYN 10.65.212.3 0000813DF048 0 0 0 857566
4 DYN 10.65.212.250 0020AFF80F1D 0 0 0 857883
5 DYN 10.65.212.16 0020AFEC0AFB 0 0 0 857861
6 DYN 10.65.212.227 00C07B5F14B6 0 0 0 857479
7 DYN 10.65.212.36 00C07B5E9AA5 0 0 0 857602
8 DYN 10.65.212.71 0080C730041F 0 0 0 857721
9 DYN 10.65.212.5 0003C6010512 0 0 0 857602
10 DYN 10.65.212.241 0080C72ED212 0 0 0 857781
11 DYN 10.65.212.120 0080C7152582 0 0 0 857604
12 DYN 10.65.212.156 0080A30ECE6D 0 0 0 857901
13 DYN 10.65.212.100 00C07B60E28D 0 0 0 857934
14 DYN 10.65.212.1 00000C065D27 0 0 0 857854
15 DYN 10.65.212.102 08000716C449 0 0 0 857724
16 DYN 10.65.212.33 00A024AA0283 0 0 0 857699
17 DYN 10.65.212.96 0080C7301792 0 0 0 857757
18 DYN 10.65.212.121 0080C79BF681 0 0 0 857848
19 DYN 10.65.212.89 00A024A9FB99 0 0 0 857790
20 DYN 10.65.212.26 00A024A8122C 0 0 0 857861
21 DYN 10.65.212.6 0800207956A2 0 0 0 857918
22 DYN 10.65.212.191 0080C75BE778 0 0 0 857918
23 DYN 10.65.212.116 0080C72F66CC 0 0 0 857416
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Configuring IP Routing
Managing IP routes and connections
24 DYN 10.65.212.87 0000813606A0 0 0 0 857666
25 DYN 10.65.212.235 00C07B76D119 0 0 0 857708
26 DYN 10.65.212.19 08002075806B 0 0 0 857929
The ARP table displays the following information:
• entry —A unique identifier for each ARP table entry.
• typ —How the address was learned, dynamically (DYN) or statically (STAT).
• ip address —The address contained in ARP requests.
• ether addr —The MAC address of the host with that IP address.
• if —The interface on which the MultiVoice Gateway received the ARP request.
• rtr —The next-hop router on the specified interface.
Displaying ICMP packet statistics
To display the numbers of ICMP packets received intact, received with errors, and transmitted, enter the Show ICMP command. For example: show icmp
3857661 packet received.
20 packets received with errors.
Input histogram: 15070
2758129 packets transmitted.
0 packets transmitted due to lack of resources.
Output histogram: 15218
The Input and Output histograms show the number of ICMP packets received and transmitted, respectively:
Displaying interface statistics
To display the supported interface-statistics commands: ascend% show if ? show if ? Display help information show if stats Display Interface Statistics show if totals Display Interface Total counts
To display the status and packet count of each active WAN link and of as local and loopback interfaces, enter the Show IF Stats command. For example: ascend% show if stats
Interface Name Status Type Speed ie0 wan0 ethernet Up 6 10000000
MTU InPackets Outpackets
1500 107385 85384
Down 1 0 1500 0 0 wan1 Down 1 0 1500 0 0 wan2 Down 1 0 1500 0 0 wanidle0 Up 6 10000000 1500 0 0 lo0 loopback Up 24 10000000 1500 0 0
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Managing IP routes and connections
The output contains the following fields:
Field
Interface
Name
Status
Type
Speed
MTU
InPackets
OutPackets
Description
Interface name.
Name of the profile or a text name for the interface.
Up (the interface is functional) or Down.
Type of application being used on the interface, as specified in RFC
1213 (MIB-2). For example, 23 indicates PPP and 28 indicates SLIP.
Data rate in bits per second.
Maximum packet size allowed on the interface. MTU stands for
Maximum Transmission Unit.
Number of packets the interface has received.
Number of packets the interface has transmitted.
To display the packet count at each interface, broken down by type of packet, enter the Show
IF Totals command. For example: ascend% show if totals
Name --Octets----Ucast-- -NonUcast- Discard -Error- Unknown -Same IFie0 i: 7813606 85121 22383 0 0 0 0
o: 101529978 85306 149 0 0 0 0 lo0 i: 0 0 0 0 0 0 0
o: 0 0 0 0 0 0 0
The output contains these fields:
Field
Name
Octets
Ucast
NonUcast
Discard
Error
Unknown
Same IF
Description
Interface name.
Total number of bytes processed by the interface.
Packets with a unicast destination address.
Packets with a multicast address or a broadcast address.
Number of packets that the interface could not process.
Number of packets with CRC errors, header errors, or collisions.
Number of packets the MultiVoice Gateway forwarded across all bridged interfaces because of unknown or unlearned destinations.
Number of bridged packets whose destination is the same as the source.
Displaying IP statistics and addresses
To display the supported IP statistics and addresses commands: ascend% show ip ? show ip ? Display help information show ip stats Display IP Statistics
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Configuring IP Routing
Managing IP routes and connections show ip address Display IP Address Assignments show ip routes Display IP Routes
Note:
To display statistics on IP activity, including the number of IP packets the MultiVoice Gateway has received and transmitted, enter the Show IP Stats command. For example: ascend% show ip stats
107408 packets received.
0 packets received with header errors.
0 packets received with address errors.
0 packets forwarded.
0 packets received with unknown protocols.
0 inbound packets discarded.
107408 packets delivered to upper layers.
85421 transmit requests.
0 discarded transmit packets.
1 outbound packets with no route.
0 reassembly timeouts.
0 reassemblies required.
0 reassemblies that went OK.
0 reassemblies that Failed.
0 packets fragmented OK.
0 fragmentations that failed.
0 fragment packets created.
0 route discards due to lack of memory.
64 default ttl.
To display IP interface address information, enter the Show IP address command. For example: ascend% show ip address
Interface IP Address Dest Address Netmask MTU Status ie0 10.2.3.4 N/A 255.255.255.224 1500 Up wan0 0.0.0.0 N/A 0.0.0.0 1500 Down wan1 13.1.2.0 13.1.2.128 255.255.255.248 1500 Down wan2 0.0.0.0 N/A 0.0.0.0 1500 Down wan3 0.0.0.0 N/A 0.0.0.0 1500 Down lo0 127.0.0.1 N/A 255.255.255.255 1500 Up rj0 127.0.0.2 N/A 255.255.255.255 1500 Up bh0 127.0.0.3 N/A 255.255.255.255 1500 Up
Displaying UDP statistics and listen table
To display the supported UDP-statistics commands: ascend% show udp ? show udp ? Display help information show udp stats Display UDP Statistics show udp listen Display UDP Listen Table
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Managing IP routes and connections
To display the number of UDP packets received and transmitted, enter the Show UDP Stats command. For example: ascend% show udp stats
22386 packets received.
0 packets received with no ports.
0 packets received with errors.
0 packets dropped
9 packets transmitted.
The Show UDP Listen command displays the socket number, UDP port number, and number of packets queued for each UDP port on which the MultiVoice Gateway is currently listening.
The command’s output also includes the following fields:
Field
InQMax
InQLen
InQDrops
Total Rx
Description
Maximum number of queued UDP packets on the socket. (See Queue Depth and Rip Queue Depth parameters.)
Current number of queued packets on the socket.
Number of packets discarded to prevent InQLen from exceeding InQMax.
Total number of packets received on the socket, including InQDrops.
For example: ascend% show udp listen udp:
Socket Local Port InQLen InQMax InQDrops Total Rx
0 1023 0 1 0 0
1 520 0 50 0 532
2 7 0 32 0 0
3 123 0 32 0 0
4 1022 0 128 0 0
5 161 0 64 0 0
Displaying TCP statistics and connections
To display the supported TCP-statistics commands: ascend% show tcp ? show tcp ? Display help information show tcp stats Display TCP Statistics show tcp connection Display TCP Connection Table
To display the number of TCP packets received and transmitted, enter the Show TCP Stats command. For example: ascend% show tcp stats
0 active opens.
11 passive opens.
1 connect attempts failed.
1 connections were reset.
3 connections currently established.
85262 segments received.
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Managing IP routes and connections
85598 segments transmitted.
559 segments re-transmitted.
An active open is a TCP session that the MultiVoice Gateway initiated, and a passive open is a TCP session that the MultiVoice Gateway did not initiate.
To display current TCP sessions, enter the Show TCP Connection command. For example: ascend% show tcp connection
Socket Local Remote State
0 *.23 *.* LISTEN
1 10.2.3.23 15.5.248.121.15003 ESTABLISHED
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Configuring OSPF Routing
This chapter covers the following topics:
9
Introduction to OSPF
OSPF (Open Shortest Path First) is the next generation Internet routing protocol. The Open in its name refers to the fact that OSPF was developed in the public domain as an open specification. The Shortest Path First refers to an algorithm developed by Dijkstra in 1978 for building a self-rooted shortest-path tree from which routing tables can be derived. This
algorithm is described in “The link-state routing algorithm” on page 9-8.
RIP limitations solved by OSPF
The rapid growth of the Internet has pushed Routing Information Protocol (RIP) beyond its capabilities, especially because of the following problems:
Problem Description and solution
Distance-vector metrics RIP is a distance-vector protocol, which uses a hop count to select the shortest route to a destination network. RIP always uses the lowest hop count, regardless of the speed or reliability of a link.
15-hop limitation
OSPF is a link-state protocol, which means that OSPF can take into account a variety of link conditions, such as the reliability or speed of the link, when determining the best path to a destination network.
With RIP, a destination that requires more than 15 consecutive hops is considered unreachable, which inhibits the maximum size of a network.
OSPF has no hop limitation. You can add as many routers to a network as you want.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 9-1
Configuring OSPF Routing
Introduction to OSPF
Problem
Excessive routing traffic and slow convergence
Description and solution
RIP creates a routing table and then propagates it throughout the internet of routers, hop by hop. The time it takes for all routers to receive information about a topology change is called
convergence. A slow convergence can result in routing loops and errors.
A RIP router broadcasts its entire routing table every 30 seconds.
On a 15-hop network, convergence can be as high as 7.5 minutes.
In addition, a large table can require multiple broadcasts for each update, which consumes a lot of bandwidth.
OSPF uses a topological database of the network and propagates
only changes to the database (as described in “Exchange of routing information” on page 9-4).
Ascend implementation of OSPF
The primary goal of OSPF at this release is to enable the MultiVoice Gateway to communicate with other routers within a single autonomous system (AS).
The MultiVoice Gateway acts as an OSPF internal router with limited border router capability.
At this release, Ascend does not recommend an area border router (ABR) configuration for the
MultiVoice Gateway, so the Ethernet interface and all of the MultiVoice Gateway WAN links should be configured in the same area.
The MultiVoice Gateway does not function as a full AS border router (ASBR) at this release.
However, it performs ASBR calculations for external routes such as WAN links that do not support OSPF. It imports external routes into its OSPF database and flags them as ASE
(autonomous system external). It redistributes those routes by means of OSPF ASE advertisements, and propagates its OSPF routes to remote WAN routers that are running RIP.
The MultiVoice Gateway supports null and simple password authentication.
OSPF features
This section provides a brief overview of OSPF routing to help you properly configure the
MultiVoice Gateway. For full details about how OSPF works, see RFC 1583, “OSPF Version
2,” 03/23/1994, J. Moy.
An Autonomous System (AS) is a group of OSPF routers exchanging information, typically under the control of one company. An AS can include a large number of networks, all of which are assigned the same AS number. All information exchanged within the AS is interior.
Exterior protocols are used to exchange routing information between autonomous systems.
They are referred to by the acronym EGP (exterior gateway protocol). The AS number can be used by border routers to filter out certain EGP routing information. OSPF can make use of
EGP data generated by other border routers and added into the OSPF system as ASEs, as well as static routes configured in the MultiVoice Gateway or RADIUS.
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Configuring OSPF Routing
Introduction to OSPF
Security
All OSPF protocol exchanges are authenticated. This means that only trusted routers can participate in the AS’s routing. A variety of authentication schemes are available. In fact, different authentication types can be configured for each area. In addition, authentication provides added security for the routers that are on the network. Routers that do not have the password will not be able to gain access to the routing information, because authentication failure prevents a router from forming adjacencies.
Support for variable length subnet masks
OSPF enables the flexible configuration of IP subnets. Each route distributed by OSPF has a destination and mask. Two different subnets of the same IP network number may have different sizes (different masks). This is commonly referred to as variable length subnet masks
(VLSM), or Classless Inter-Domain Routing (CIDR). A packet is routed to the best (longest or most specific) match. Host routes are considered to be subnets whose masks are all ones
(0xFFFFFFFF).
Note: Although OSPF is very useful for networks that use VLSM, Ascend recommends that you attempt to assign subnets that are as contiguous as possible in order to prevent excessive link-state calculations by all OSPF routers on the network.
Interior gateway protocol (IGP)
OSPF keeps all AS-internal routing information within the AS. All information exchanged within the AS is interior.
For communication with other autonomous systems, an AS border router (ASBR) is required
to use an external gateway protocol (EGP), as shown in Figure 9-1. An EGP acts as a shuttle
service between autonomous systems.
EGP
Figure 9-1. Autonomous system border routers
ASBRs perform calculations related to external routes. The MultiVoice Gateway imports external routes from RIP (for example, when it establishes a WAN link with a caller that does not support OSPF) and always performs the ASBR calculations.
If you must prevent the MultiVoice Gateway from performing ASBR calculations, you can disable them in Ethernet > Mod Config > OSPF Global Options.
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Configuring OSPF Routing
Introduction to OSPF
Exchange of routing information
OSPF uses a topological database of the network and propagates only changes to the database.
Part of the SPF algorithm involves acquiring neighbors, then forming an adjacency with one
neighbor, as shown in Figure 9-2.
Figure 9-2. Adjacency between neighboring routers
An OSPF router dynamically detects its neighboring routers by sending its Hello packets to the multicast address All SPFRouters . It then attempts to form adjacencies with some of its newly acquired neighbors.
Adjacency is a relationship formed between selected neighboring routers for the purpose of exchanging routing information. Not every pair of neighboring routers becomes adjacent.
Adjacencies are established during network initialization in pairs, between two neighbors. As the adjacency is established, the neighbors exchange databases and build a consistent, synchronized database between them.
When an OSPF router detects a change on one of its interfaces, it modifies its topological database and multicasts the change to its adjacent neighbor, which in turn propagates the change to its adjacent neighbor until all routers within an area have synchronized topological databases. This results in quick convergence among routers. OSPF routes can also be summarized in link-state advertisements (LSAs).
Designated and backup designated routers
In OSPF terminology, a broadcast network is any network that has more than two OSPF routers attached and that supports the capability to address a single physical message to all of the attached routers.
Figure 9-3. Designated and backup designated routers
The MultiVoice Gateway can function as a designated router (DR) or backup designated router
(BDR). However, many sites choose to assign a LAN-based router for these roles in order to
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Introduction to OSPF dedicate the MultiVoice Gateway to WAN processing. The administrator chooses a DR and
BDR on the basis of the device’s processing power and reliability.
To reduce the number of adjacencies each router must form, OSPF calls one of the routers the designated router. A designated router is elected as routers are forming adjacencies, and then all other routers establish adjacencies only with the designated router. This simplifies the routing table update procedure and reduces the number of link-state records in the database.
The designated router plays other important roles as well, to reduce the overhead of OSPF link-state procedures. For example, other routers send link-state advertisements to the designated router only by using the all-designated-routers multicast address of 224.0.0.6.
To prevent the designated router from becoming a serious liability to the network if it fails,
OSPF also elects a backup designated router at the same time. Other routers maintain adjacencies with both the designated router and its backup router, but the backup router leaves as many of the processing tasks as possible to the designated router. If the designated router fails, the backup immediately becomes the designated router and a new backup is elected.
The administrator chooses which router is to be the designated router on the basis of the processing power, speed, and memory of the system, and then assigns priorities to other routers on the network in case the backup designated router is also down at the same time.
Configurable metrics
The administrator assigns a cost to the output side of each router interface. The lower the cost, the more likely the interface is to be used to forward data traffic. Costs can also be associated with the externally derived routing data.
The OSPF cost can also be used for preferred path selection. If two paths to a destination have equal costs, you can assign a higher cost to one of the paths, to configure it as a backup to be used only when the primary path is not available.
Figure 9-4 shows how costs are used to direct traffic over high-speed links. For example, if
Router-2 in Figure 9-4 receives packets destined for Host B, it routes them through Router-1
across two T1 links (Cost=20) rather than across one 56Kbps B channel to Router-3
(Cost=240).
Figure 9-4. OSPF costs for different types of links
The MultiVoice Gateway has a default cost of 1 for a connected route (Ethernet) and 10 for a
WAN link. If you have two paths to the same destination, the one with the lower cost will be used. You might want to account for the bandwidth of a connection when assigning costs. For
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Configuring OSPF Routing
Introduction to OSPF example, for a single B-channel connection, the cost would be 24 times greater than for a T1 link.
Note: Be careful when assigning costs. Incorrect cost metrics can cause delays and congestion on the network.
Hierarchical routing (areas)
If a network is large, the size of the database, time required for route computation, and related network traffic become excessive. An administrator can partition an AS into areas to provide hierarchical routing connected by a backbone.
The backbone area is special and always has the area number 0.0.0.0. Other areas are assigned area numbers that are unique within the autonomous system.
Each areas acts like its own network: All area-specific routing information stays within the area, and all routers within an area must have a synchronized topological database. To tie the areas together, some routers belong to the backbone area and to another area. These routers are
area border routers (ABRs). In Figure 9-5, all of the routers are ABRs.If the ABRs and area
boundaries are set up correctly, link-state databases are unique to an area.
Figure 9-5. Dividing an AS into areas
Note: At this release, Ascend recommends that you do not configure the MultiVoice Gateway as an ABR. The current recommendation is that you use the same area number for the Ethernet interface of the MultiVoice Gateway and each of its WAN links. That number does not have to be the backbone area number. The MultiVoice Gateway can reside in any OSPF area.
Stub areas
To reduce the cost of routing, OSPF supports stub areas, in which a default route summarizes all external routes. For areas that are connected to the backbone by only one ABR (that is, the area has one exit point), there is no need to maintain information about external routes. Stub areas are similar to regular areas except that the routers do not enter external routes in the area’s databases.
To prevent flooding of external routes throughout the AS, you can configure an area as a stub if the area has a single exit point, or if the choice of exit point need not be made on a per-external-destination basis. You might need to specify a stub area with no default cost
(StubNoDefault) if the area has more than one exit point.
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Configuring OSPF Routing
Introduction to OSPF
In a stub area, routing to AS-external destinations is based on a per-area default cost. The per-area default cost is advertised to all routers within the stub area by a border router, and is used for all external destinations.
If the MultiVoice Gateway supports external routes across its WAN links, you should not configure it in a stub area. Because an ABR configuration is not currently recommended for the MultiVoice Gateway, the area in which it resides should not be a stub area if any of its links are AS-external.
Not So Stubby Areas (NSSAs)
The MultiVoice Gateway supports OSPF Not So Stubby Areas (NSSAs) as described in RRC
1587. NSSAs allow you to treat complex networks similarly to stub areas. This can simplify your network’s topology and reduce OSPF-related traffic.
NSSAs and Type-7 LSAs
NSSAs are similar to stub areas, except that they allow limited importing of Autonomous
System (AS) external routes. NSSAs use Type-7 LSAs to import external route information into an NSSA. Type-7 LSAs are similar to Type-5 LSAs except that:
• NSSAs can originate and import Type-7 LSAs. Like stub areas, NSSAs cannot originate or import Type-5 LSAs.
• Type-7 LSAs can only be advertised within a single NSSA. They are not flooded throughout the AS as are Type-5 LSAs.
When you configure the MultiVoice Gateway as an NSSA internal router, you define the
Type-7 LSAs you want to advertise throughout the NSSA as static routes.
You must also specify whether these Type-7 LSAs should be advertised outside the NSSA. If you choose to advertise a Type-7 LSA, the NSSA Area Border Router (ABR) converts it to a
Type-5 LSA, which can then be flooded throughout the AS. If you choose not to advertise a
Type-7 LSA, it is not advertised beyond the NSSA.
(For complete information on NSSAs, see RFC 1587.)
Configuring the MultiVoice Gateway as an NSSA internal router
Because the MultiVoice Gateway cannot be an area border router, when you configure OSPF on the MultiVoice Gateway keep in mind that:
• The Area-Type must be the same on all MultiVoice Gateway interfaces running OSPF.
• The Area ID (configured in the Area parameter) must be the same on all MultiVoice
Gateway interfaces running OSPF.
To configure the MultiVoice Gateway as an NSSA:
1 Select Ethernet > Mod Config > OSPF options.
2 Set AreaType to NSSA.
3 Exit and save the Mod Config profile.
4 Select Ethernet > Static Rtes > any Static Route profile.
5 Configure a static route to the destination outside the NSSA.
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Configuring OSPF Routing
Introduction to OSPF
6 Refer to the documentation that came with your MultiVoice Gateway.
7 In this static route profile, specify whether you want to advertise this route outside the
NSSA:
– To advertise this route outside the NSSA, set NSSA-Type to Advertise.
– To not advertise this route outside the NSSA, set NSSA-Type to DoNotAdvertise.
8 Exit and save the Static Rtes profile.
9 Reset the MultiVoice Gateway.
The link-state routing algorithm
Link-state routing algorithms require that all routers within a domain maintain synchronized
(identical) topological databases, and that the databases describe the complete topology of the domain. An OSPF router’s domain can be an AS or an area within an AS.
OSPF routers exchange routing information and build Link-state databases. Link-state
calculate a self-rooted tree of shortest paths to all destinations, as shown in Figure 9-6.
Figure 9-6. Sample network topology
The routers then use the trees to build their routing tables, as shown in Table 9-1.
Table 9-1. Link state databases for network topology in Figure 9-6
Router-1 Router-2 Router-3
Network-1/Cost 0 Network-2/Cost0 Network-3/Cost 0
Network-2/Cost 0 Network-3/Cost0 Network-4/Cost 0
Router-2/Cost 20 Router-2/Cost 30 Router-1/Cost 20
Router-3/Cost 30
Table 9-2, Table 9-3, and Table 9-4 show another example of self-rooted shortest-path trees
calculated from link-state databases, and the resulting routing tables. Actual routing tables also contain externally derived routing data, which is advertised throughout the AS but kept
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Configuring OSPF Routing
Introduction to OSPF separate from the Link-state data. Also, each external route can be tagged by the advertising router, enabling the passing of additional information between routers on the boundary of the
AS.
Table 9-2. Shortest-path tree and resulting routing table for Router-1
N-1
20
30
R-1
R-2
R-3
N-2
N-3
Destination Next Hop
Network-1 Direct
Network-2 Direct
Network-3 Router-2
Network-4 Router-2
Metric
0
0
20
50
N-4
Table 9-3. Shortest-path tree and resulting routing table for Router-2
N-2
R-1
N-1
20
R-2
30
R-3
N-4
N-3
Destination Next Hop
Network-1 Router-1
Network-2 Direct
Network-3 Direct
Network-4 Router-2
0
0
Metric
20
30
Table 9-4. Shortest-path tree and resulting routing table for Router-3
N-3
30
20
R-3
R-2
R-1
N-4
N-2
N-1
Destination Next Hop
Network-1 Router-2
Network-2 Router-2
Network-3 Direct
Network-4 Direct
Metric
50
30
0
0
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Configuring OSPF Routing
Configuring OSPF routing in the MultiVoice Gateway
Configuring OSPF routing in the MultiVoice Gateway
The following examples shows the parameters related to OSPF routing in the MultiVoice
Gateway:
Ethernet
Mod Config
OSPF options...
RunOSPF=Yes
Area=0.0.0.0
AreaType=Normal
HelloInterval=10
DeadInterval=40
Priority=5
AuthType=Simple
AuthKey=ascend0
Cost=1
ASE-type=N/A
ASE-tag=N/A
TransitDelay=1
RetransmitInterval=5
OSPF global options...
Enable ASBR=Yes
Understanding the OSPF routing parameters
This section provides some background information about the OSPF parameters. For more information on each parameter, see the MAX Reference Guide. For OSPF routing, you set the following parameters:
Parameters
RunOSPF
Area
AreaType
HelloInterval
DeadInterval
Description
OSPF is turned off by default. To enable it on the interface, set
RunOSPF to Yes.
Sets the area ID for the interface. The format for this ID is dotted decimal, but it is not an IP address. (For a description of areas,
see “Hierarchical routing (areas)” on page 9-6.)
Specifies the type of area: Normal, Stub, or StubNoDefault. (For
descriptions, see “Stub areas” on page 9-6.)
Specifies how frequently, in seconds, the MultiVoice Gateway sends out Hello packets on the specified interface. OSPF routers use Hello packets to dynamically detect neighboring routers in order to form adjacencies.
Specifies how many seconds the MultiVoice Gateway waits before declaring its neighboring routers down after it stops receiving their Hello packets. (For background information, see
“Exchange of routing information” on page 9-4.)
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Configuring OSPF routing in the MultiVoice Gateway
Parameters
Priority
Auth Type
Auth Key
Cost
ASE-type and ASE-tag
TransitDelay
RetransmitInterval
OSPF global options
Description
Value used by the routers in the network to elect a Designated
Router (DR) and Backup Designated Router (BDR). Assigning a priority of 1 would place the MultiVoice Gateway near the top of the list of possible designated routers. (Currently, you should assign a larger number.) Acting as a DR or BDR significantly increases the amount of OSPF overhead for the router. (For a
Type of authentication supported. The Normal setting specifies that the MultiVoice Gateway supports OSPF router
authentication. (For more information, see “Security” on page 9-3.)
Specifies the key that the MultiVoice Gateway looks for in packets to support OSPF router authentication.
Specifies the link-state or output cost of a route. Assign realistic costs for each interface that supports OSPF. The lower the cost, the higher the likelihood of using that route to forward traffic.
(For more information, see “Configurable metrics” on page 9-5.)
Autonomous System External (ASE) routes are used only when
OSPF is turned off on a particular interface. When OSPF is enabled, the ASE parameters are not applicable.
ASE-type specifies the type of metric that the MultiVoice
Gateway advertises for external routes. A Type-1 external metric is expressed in the same units as the link-state metric (the same units as interface cost). A Type-2 external metric is considered larger than any link state path. Use of Type-2 external metrics assumes that routing between autonomous systems is the major cost of routing a packet, and eliminates the need for conversion of external costs to internal link-state metrics.
Specifies the estimated number of seconds it takes to transmit a
Link State Update Packet over this interface, taking into account transmission and propagation delays. On a connected route, you can leave the default of 1.
Specify the number of seconds between retransmissions of
Link-State Advertisements, Database Description, and Link
State Request Packets.
Enable or disable Autonomous System Border Routers (ASBRs) calculations related to external routes. The MultiVoice Gateway imports external routes from RIP (for example, when it establishes a WAN link with a caller that does not support OSPF) and performs the ASBR calculations. If you must prevent the
MultiVoice Gateway from performing ASBR calculations, you can disable them in Ethernet > Mod Config > OSPF Global
Options.
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Configuring OSPF Routing
Configuring OSPF routing in the MultiVoice Gateway
Example of configuration adding the MultiVoice Gateway to an OSPF network
This section describes how to add a MultiVoice Gateway to your OSPF network. It assumes that you know how to configure the MultiVoice Gateway with an appropriate IP address as
described in Chapter 8, “Configuring IP Routing.” The procedures in this section are examples
based on Figure 9-7. To apply one or more of the procedures to your network, enter the
appropriate settings instead of the ones shown.
Figure 9-7. Example of an OSPF setup
In Figure 9-7, all OSPF routers are in the same area (the backbone area), so the units form
adjacencies and synchronize their databases together.
Note:
All OSPF routers in Figure 9-7 have RIP turned off. OSPF can learn routes from RIP
without the added overhead of running RIP.
The MultiVoice Gateway’s Ethernet interface in the sample network diagram is in the OSPF backbone area. Although there is no limitation stated in the RFC about the number of routers in the backbone area, you should keep the number of routers relatively small, because changes that occur in area zero are propagated throughout the AS.
Another way to configure the same units would be to create a second area (such as 0.0.0.1) in one of the existing OSPF routers, and add the MultiVoice Gateway to that area. You could then assign the same area number (0.0.0.1) to all OSPF routers reached through the MultiVoice
Gateway across a WAN link.
After you configure the MultiVoice Gateway as an IP host on that interface, you could configure it as an OSPF router in the backbone area in the Ethernet profile. To configure the
MultiVoice Gateway as an OSPF router on Ethernet:
1 Open Ethernet > Mod Config > Ether Options, and make sure the MultiVoice Gateway is configured as an IP host. For example:
Ethernet
Mod Config
Ether options...
IP Adrs=10.168.8.17/24
2nd Adrs=0.0.0.0
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Configuring OSPF routing in the MultiVoice Gateway
RIP=Off
Ignore Def Rt=Yes
Proxy Mode=Always
Filter=0
IPX Frame=N/A
Note that RIP is turned off. It is not necessary to run both RIP and OSPF, and turning RIP off reduces processor overhead. OSPF can learn routes from RIP, incorporate them in the routing table, assign them an external metric, and tag them as external routes. (For more
information, see Chapter 8, “Configuring IP Routing.”)
2 Open Ethernet > Mod Config > OSPF Options and turn on RunOSPF:
OSPF options...
RunOSPF=Yes
3 Specify the area number and area type for the Ethernet:
Area=0.0.0.0
AreaType=Normal
In this case, the Ethernet is in the backbone area. (The backbone area number is always
0.0.0.0.) The backbone area is not a stub area, so leave the setting at its default. (For
background information, see “Stub areas” on page 9-6.)
4 Leave the Hello interval, Dead interval, and Priority values set to their defaults:
HelloInterval=10
DeadInterval=40
Priority=5
5 If authentication is required to get into the backbone area, specify the password.
For example:
AuthType=Simple
AuthKey=ascend0
If authentication is not required, set AuthType=None.
6 Configure the cost for the MultiVoice Gateway to route into the backbone area. For example:
Cost=1
Then type a number greater than zero and less than 16777215. By default the cost of a
Ethernet connected route is 1.
7 Set the expected transit delay for Link State Update packets. For example:
TransitDelay=1
8 Specify the retransmit interval for OSPF packets.
RetransmitInterval=5
This parameter specifies the number of seconds between retransmissions of Link-State
Advertisements, Database Description and Link State Request Packets.
9 Close the Ethernet profile.
When you close the Ethernet profile, the MultiVoice Gateway comes up as an OSPF router on that interface. It forms adjacencies and begins building its routing table.
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Configuring OSPF Routing
Administering OSPF
Administering OSPF
This section describes how to work with OSPF information in the routing table and how to monitor OSPF activity in the terminal-server command-line interface.
To invoke the terminal-server interface, select System > Sys Diag > Term Serv and press Enter.
Working with the routing table
The OSPF routing table includes routes built from the router’s link-state database as well as those added by external routing protocols such as RIP. You can also add routes statically (for example, to direct traffic destined for a remote site through one of several possible border routers.) For details about adding static routes (for example, if you want to force the use of one
route over those learned from OSPF), see Chapter 8, “Configuring IP Routing.”.
To display the IP routing table with added OSPF information, invoke the terminal-server
(System > Sys Diag > Term Serv) and use the Iproute Show command with the – l option: ascend% iproute show -l
In addition to the standard routing-table fields, which are described in Chapter 8, “Configuring
IP Routing,” the following three columns are specific to OSPF and are displayed only when
you use the – l option. These OSPF-specific columns are displayed at the far right of the routing table:
... Cost T Tag
... 1 0 0xc0000000
... 9 1 0xc8000000
... 10 0 0xc0000000
... 9 1 0xc8000000
... 1 1 0xc0000000
... 3 1 0xc8000000
... 9 1 0xc8000000
... 4 1 0xc8000000
... 5 1 0xc8000000
... 3 1 0xc8000000
... 3 1 0xc8000000
... 3 1 0xc8000000
Column
Cost
T
Tag
Description
The cost of an OSPF route. The interpretation of this cost depends on the type of external metric, which is displayed in the next column. If the MultiVoice
Gateway is advertising Type-1 metrics, OSPF can use the specified number as the cost of the route. Type-2 external metrics are an order of magnitude larger.
The ASE-type of metric to be advertised for an external route. A 0 (zero) in this column means that the metric is an external-Type-1 or an OSPF internal route. A 1 means that the route is an external-Type-2 route.
Specifies a 32-bit hexadecimal number attached to each external route to tag it as external to the AS. This number may be used by border routers to filter this record.
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Administering OSPF
Multipath routing
A MAX running OSPF can alternate between two equal cost gateways. When OSPF detects more than one equally good gateway, in terms of routing costs, each equal-cost gateway is put on an equal-cost list. The router will alternate between all the gateways on the list. This is called equal-cost multipath routing.
For example, if router A has two equal-cost routes to example.com, one via router B and the other via router C, the routing table could look like this:
Destination Gateway IF Flg Pref Met Use
Age
10.174.88.0/25 10.174.88.12 wan2 OGM 10 10 52 19
10.174.88.0/25 10.174.88.13 wan3 OGM 10 10 52 19
10.174.88.12/32 10.174.88.12 wan2 OG 10 10 0 28
10.174.88.13/32 10.174.88.13 wan3 OG 10 10 0 28
192.168.253.0/24 - ie0 C 0 0 1 49
192.168.253.6/32 - lo0 CP 0 0 53 49
223.1.1.0/24 10.174.88.12 wan2 OG 10 10 0 19
223.5.1.0/24 10.174.88.12 wan2 OG 10 10 0 19
223.12.9.0/24 10.174.88.12 wan2 OG 10 10 0 19
255.255.255.255/32 - ie0 CP 0 0 0 49
Note that the M in the Flags column indicates an equal-cost multipath. A Traceroute from router A to example.com would look like this: ascend% traceroute -q 10 example.com traceroute to example.com (10.174.88.1), 30 hops max, 0 byte packets
1 C.example.com (10.174.88.13) 20 ms B .example.com
(10.174.88.12) 20 ms C.example.com (10.174.88.13) 20 ms B .example.com (10.174.88.12) 20 ms 20 ms C.example.com (10.174.88.13)
60 ms 20 ms B .example.com (10.174.88.12) 20 ms C.example.com
(10.174.88.13) 20 ms B .example.com (10.174.88.12) 20 ms
2 example.com (10.174.88.1) 20 ms 20 ms 20 ms 20 ms 30 ms 20 ms 20 ms 30 ms 20 ms 30 ms
Note: Notice the alternating replies. The replies are statistically dispatched to B and C, with roughly 50% of the packets sent through each gateway. (For background information about the
routing table and about the Traceroute command, see Chapter 8, “Configuring IP Routing.”)
Third-party routing
A MultiVoice Gateway running OSPF can advertise routes to external destinations on behalf of another gateway (a third-party). This is commonly known as advertising a forwarding address.
Depending on the exact topology of the network, other routers might be able to use this type of
LSA and route directly to the forwarding address without involving the advertising MultiVoice
Gateway, thereby increasing the total network throughput.
Third-party routing requires that all OSPF routers know how to route to the forwarding address. This usually means that the forwarding address must be on an Ethernet that has an
OSPF router acting as the forwarding router, or that the designated router is sending LSAs for that Ethernet to any area that sees the static route's forwarding-address LSAs.
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Configuring OSPF Routing
Administering OSPF
The following example shows how to configure a static route for OSPF to advertise a third-party gateway:
1 Open a static route in Ethernet > Static Rtes.
2 Set Third-Party to Yes.
3 Set the Gateway to the forwarding address.
Ethernet
Static Rtes
Name=third-party
Silent=No
Active=Yes
Dest=10.212.65.0/24
Gateway=101.2.3.4
Metric=3
Preference=100
Private=No
Ospf-Cost=1
LSA-Type=Type1
ASE-tag=c00000000
Third-Party=Yes
4 Close the static route.
How OSPF adds RIP routes
When the MultiVoice Gateway establishes an IP routing connection with a caller that does not support OSPF, it imports the AS-external route from the Connection profile and adds it to the routing table. The MultiVoice Gateway does not have to run RIP to learn these routes. RIP should be turned off when the MultiVoice Gateway is running OSPF.
To enable OSPF to add the RIP-v2 routes to its routing table, configure RIP-v2 normally in the
Connection profile. OSPF will import all RIP routes as Type-2 ASEs. The reason that RIP routes are imported with Type-2 metrics by default is that RIP metrics are not directly comparable to OSPF metrics. To prevent OSPF from interpreting RIP metrics, the imported
ASE route is assigned a Type-2 metric, which means that it is so large compared to OSPF costs that the metric can be ignored.
Route preferences
Route preferences provide additional control over which types of routes take precedence over others. They are necessary in a router that supports multiple routing protocols, largely because
RIP metrics are not comparable with OSPF metrics.
For each IP address and subnet-mask pair, the routing table holds one route per protocol, where the protocols are assigned preferences as follows:
• Connected routes, such as Ethernet, have Preference=0.
• Routes learned from ICMP Redirects have Preference=30.
• Routes placed in the table by SNMP MIB II have Preference=100.
• Routes learned from OSPF have a default of Preference=10. You can modify the default in
Ethernet > Mod Config > Route Pref.
• Routes learned from RIP have a default of Preference=100. You can modify the default in
Ethernet > Mod Config > Route Pref.
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Administering OSPF
• A statically configured IP Route has a default of Preference=100. You can modify the default in the IP Route profile.
When choosing which routes should be put in the routing table, the router first compares the
Preference values, preferring the lowest number. If the Preference values are equal, the router compares the Metric field, and uses the route with the lowest Metric.
If multiple routes exist for a given address and netmask pair, the route with the lowest
Preference is best. If two routes have the same Preference, the lower Metric is better. The best route by these criteria is the one actually used by the router. The others remain latent or hidden, in case the best route is removed.
On Ethernet, the route preferences also include ASE-type and ASE-tag information for routes learned from RIP. These values affect all RIP information learned across the Ethernet. To change the route preferences on Ethernet:
1 Open Ethernet > Mod Config > Route Pref.
2 Modify the parameters to adjust Preference values. For example, to assign static routes the same Preference value as those learned from OSPF:
Ethernet
Mod Config
Route prefs...
Static Preference=10
Rip Preference=100
RipAseType=Type2
Rip Tag=c8000000
OSPF Preference=10
Or, to change RIP metrics to Type-1:
Ethernet
Mod Config
Route prefs...
Static Preference=100
Rip Preference=100
RipAseType=Type1
Rip Tag=c8000000
OSPF Preference=10
3 Close the Ethernet profile.
Monitoring OSPF
The terminal-server command-line interface provides commands for monitoring OSPF in the
MultiVoice Gateway. To display the options, invoke the terminal-server interface (System >
Sys Diag > Term Serv) and enter the Show OSPF command. For example: ascend% show ospf ? show ospf ? Display help information show ospf errors Display OSPF errors show ospf areas Display OSPF areas show ospf general Display OSPF general info show ospf interfaces Display OSPF interfaces show ospf lsdb Display OSPF link-state DB show ospf lsa Display OSPF link-state advertisements show ospf nbrs Display OSPF neighbors
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Configuring OSPF Routing
Administering OSPF show ospf rtab Display OSPF routing tab show ospf io Display OSPF io
Displaying OSPF errors
To display OSPF errors, enter the Show ISPF Errors command. For example: ascend% show ospf errors
ERRORS from: boot
0: IP: Bad OSPF pkt type 0: IP: Bad IP Dest
0: IP: Bad IP proto id
0: OSPF: Bad OSPF version
1: IP: Pkt src = my IP addr
0: OSPF: Bad OSPF checksum
0: OSPF: Bad intf area id
0: OSPF: Bad virt link info
0: OSPF: Area mismatch
0: OSPF: Auth type != area type
0: OSPF: Auth key != area key 0: OSPF: Packet is too small
0: OSPF: Packet size > IP length 0: OSPF: Transmit bad
0: OSPF: Received on down IF 0: Hello: IF mask mismatch
0: Hello: IF hello timer mismatch 0: Hello: IF dead timer mismatch
0: Hello: Extern option mismatch
0: Hello: Unknown Virt nbr
0: Hello: Nbr Id/IPaddr confusion
0: Hello: Unknown NBMA nbr
0: DD: Unknown nbr
0: DD: Nbr’s rtr = my rtrid
0: Ack: Unknown nbr
0: Ls Req: Nbr state low
0: DD: Nbr state low
0: DD: Extern option mismatch
0: Ack: Nbr state low
0: Ls Req: Unknown nbr
0: Ls Req: Empty request
0: LS Update: Nbr state low
0: Ls Update: Newer self-gen LSA
0: Ls Update: less recent rx
0: LS Req: Bad pkt
0: Ls Update: Unknown nbr
0: Ls Update: Bad LS chksum
0: Ls Update: Unknown type
The output lists all error messages related to OSPF, with each message preceded by the number of times it has been generated since the MultiVoice Gateway powered up. Immediately following the number is a field indicating the packet type:
• IP —IP packets
• OSPF —OSPF packets
• Hello —Hello packets
• DD —Database Description packets, which are exchanged periodically between neighbors
• Ack —Every DD packet must be acknowledged
• LS Req —Link-state request (a request for an updated database)
• LS Update —An exchange to update databases
Displaying OSPF areas
To display information about OSPF areas, enter the Show OSPF Areas command. For example: ascend% show ospf areas
Area ID: 0.0.0.0
Auth Type: Simple Passwd Import ASE: On Spf Runs: 23
Local ABRs: 0 Local ASBRs: 5 Inter LSAs: 7 Inter Cksum sum:
0x2ee0e
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Administering OSPF
The output includes the following fields:
Field Description
Area ID
Auth Type
Import ASE
Spf Runs
Local ABRs
Specifies the area number in dotted-decimal format.
Type of authentication, simple or null.
Relates to the way routes are calculated, in effect, it specifies whether the router is an ABR or not. This functionality is always ON in the
MultiVoice Gateway.
How many times the SPF calculation was run. The calculation is performed every time the router notes a topology change or receives an update from another router.
Number of ABRs the router knows about and the number of areas. The number 0 means that the router knows about the backbone area only.
Local ASBRs
Inter LSAs
Number of ASBRs the router knows about.
Number of entries in the link-state database.
Inter Cksum sum Checksum that is used to note that a database has changed.
Displaying OSPF general information
To display general information about OSPF, enter the Show OSPF General command. For example: ascend% show ospf general
Rtr ID: 10.5.2.154
Status: Enabled Version: 2 ABR: Off ASBR: On
LS ASE Count: 8 ASE Cksum sum: Ox4c303 Tos Support: TOS 0 Only
New LSA Originate Count: 13 Rx New LSA Count: 498
Field
Rtr ID field
Status
Version
ABR
ASBR
LS ASE
ASE Cksum sum
TOS Support
Description
Contains the MultiVoice Gateway IP address (the IP address assigned to the MultiVoice Gateway Ethernet interface).
Shows whether OSPF is enabled or disabled.
Version of the OSPF protocols running.
Can be On or Off, depending on where the MultiVoice
Gateway is situated on the network. If ABR is On, the
MultiVoice Gateway performs additional calculations related to external routes.
Always On in the MultiVoice Gateway. Although the
MultiVoice Gateway cannot function as an IGP gateway, it does import external routes— for example, when it establishes a WAN link with a caller that does not support OSPF—and the
ASBR calculations are always performed.
Count number of link-state database entries that are external.
Checksum that is used to note that ASE routes in the database have changed.
Level of TOS support in the router.
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Configuring OSPF Routing
Administering OSPF
Field Description
New LSA Originate Count Number of LSAs this router created.
Rx New LSA Count Number of LSAs this router received from other OSPF routers.
To display the OSPF interfaces, enter the Show OSPF Interfaces command. For example: ascend% show ospf interfaces
Area IP Address Type State Cost Pri DR BDR
---------------------------------------------------------------------
0.0.0.0
10.5.32.154 Bcast BackupDR 1
0.0.0.0
10.5.32.154 PtoP 2-Way 10
0.0.0.0
10.5.32.154 PtoP 2-Way 10
5
5
5
10.5.2.155
None
None
10.5.2.154
None
None
Field
Area
IP Address
Type
State
Cost
Pri
DR
BDR
Description
Area ID (0.0.0.0 is the backbone).
Address assigned to the interface. In the MultiVoice Gateway, the IP address is always the address assigned to the Ethernet interface. To identify WAN links, use the Type and Cost fields.
Can be broadcast or point-to-point. WAN links are point-to-point.
How far along the router is in the process of electing a DR or BDR. The state can be 1-way (indicating that the election process has begun),
2-way (indicating that the router has received notification), BackupDR , or DR .
Metric assigned to the link. The default cost for Ethernet is 1.
Designated router election priority assigned to the MultiVoice Gateway.
The designated router.
The backup designated router.
Displaying the OSPF link-state database
To display the router’s link-state database, enter the Show OSPF LSDB command. For example: ascend% show ospf lsdb
Note: You can expand each entry in the link-state database to display additional information
LS Data Base:
Area LS Type Link ID Adv Rtr Age Len Seq # Metric
----------------------------------------------------------------------
0.0.0.0 STUB 10.5.2.146 10.5.2.146 3600 24 0 0
0.0.0.0 STUB 10.5.2.154 10.5.2.154 3600 24 0 0
0.0.0.0 STUB 10.5.2.155 10.5.2.155 3600 24 0 0
0.0.0.0 STUB 10.5.2.162 10.5.2.162 3600 24 0 0
0.0.0.0 STUB 10.5.2.163 10.5.2.163 3600 24 0 0
0.0.0.0 RTR 10.5.2.146 10.5.2.146 659 72 8000003e 0
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Administering OSPF
0.0.0.0 RTR 10.5.2.154 10.5.2.154 950 84 8000000a 0
0.0.0.0 RTR 10.5.2.155 10.5.2.155 940 60 80000005 0
0.0.0.0 RTR 10.5.2.162 10.5.2.162 980 84 8000003b 0
0.0.0.0 RTR 10.5.2.163 10.5.2.163 961 60 80000005 0
0.0.0.0 NET 10.5.2.155 10.5.2.155 940 32 80000003 0
0.0.0.0 NET 10.5.2.163 10.5.2.163 961 32 80000003 0
0.0.0.0 ASE 10.5.2.16 10.5.2.163 18 36 80000098 3
0.0.0.0 ASE 10.5.2.18 10.5.2.163 546 36 80000004 10
0.0.0.0 ASE 10.5.2.144 10.5.2.146 245 36 80000037 1
0.0.0.0 ASE 10.5.2.152 10.5.2.154 536 36 80000006 1
0.0.0.0 ASE 10.5.2.152 10.5.2.155 526 36 80000004 1
0.0.0.0 ASE 10.5.2.152 10.5.2.163 18 36 80000097 9
0.0.0.0 ASE 10.5.2.155 10.5.2.163 17 36 80000097 9
0.0.0.0
ASE 10.5.2.160 10.5.2.162
568 36 80000037 1
The output includes the following fields:
Field
Area field
LS Type
Link ID
Adv Rtr
Age
Len
Seq #
Metric
Description
Area ID.
Type of link as defined in RFC 1583:
Type 1 (RTR) are router-LSAs that describe the collected states of the router’s interfaces.
Type 2 (NET) are network-LSAs that describe the set of routers attached to the network.
Types 3 and 4 (STUB) are summary-LSAs that describe point-to-point routes to networks or AS boundary routers.
Type 5 (ASE) are AS-external-LSAs that describe routes to destinations external to the Autonomous System. A default route for the Autonomous
System can also be described by an AS-external-LSA.
Target address of the route.
Address of the advertising router.
Age of the route in seconds.
Length of the LSA.
Number that begins with 80000000 and increments by one for each LSA received.
Cost of the link, not of a route. The cost of a route is the sum of all intervening links, including the cost of the connected route.
Displaying OSPF link-state advertisements
To display additional information about an LSA in the link-state database, first display the database as described in the preceding section. Then specify an LSA to expand. Use the following format: show ospf lsa area ls-type ls-id adv-rtr
This command requires that you include the first four fields of the LSA as listed in the database. You can select the first four fields and paste them in after typing the command. For
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 9-21
Configuring OSPF Routing
Administering OSPF example, to display an expanded view of the last entry in the link-state database shown in the previous section: ascend% show ospf lsa 0.0.0.0 ase 10.5.2.160 10.5.2.162
LSA type: ASE ls id: 10.5.2.160 adv rtr: 110.5.2.162 age: 568 len: 36 seq #: 80000037 cksum: 0xfffa
Net mask: 255.255.255.255 Tos 0 metric: 10 E type: 1
Forwarding Address: 0.0.0.0 Tag: c0000000
Displaying OSPF neighbors
To display adjacencies, enter the Show OSPF Nbrs command. For example: ascend% show ospf nbrs
Area Interface Router Id Nbr IP Addr State Mode
Pri
----------------------------------------------------------------------
0.0.0.0 10.5.2.154 10.5.2.155 10.5.2.155 Full Slave 5
0.0.0.0 10.5.2.154 10.5.2.146 10.5.2.146 Full Master 5
0.0.0.0 10.5.2.154 10.5.2.162 10.5.2.162 Full Slave 5
The output contains the following fields:
Field Description
Interface
Router Id
Nbr IP Addr
State
Mode
Pri
Address assigned to the interface. In the MultiVoice Gateway, the IP address is always the address assigned to the Ethernet interface.
IP address of the router used to reach a neighbor. This is often the same address as the neighbor itself.
IP address of the neighbor.
State of the link-state database exchange. Full means that the databases are fully aligned between the MultiVoice Gateway and its neighbor.
Whether the neighbor is functioning in master or slave mode. The master sends Database Description packets (polls) which are acknowledged by
Database Description packets (responses) sent by the slave.
Designated router election priority assigned to the MultiVoice Gateway.
Displaying the OSPF routing table
To view the OSPF routing table, type: ascend% show ospf rtab
SPF algorithm run 24 times since boot
Dest D_mask Area Cost E Path Nexthop AdvRtr
----------------------------------------------------------------------
Nets:
10.5.2.163 255.255.255.248 0.0.0.0 10 3 EXT 10.5.2.163 10.5.2.163
10.5.2.163 255.255.255.255 0.0.0.0 20 0 EXT 10.5.2.163 10.5.2.163
10.5.2.146 255.255.255.248 0.0.0.0 20 1 EXT 10.5.2.154 10.5.2.146
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Administering OSPF
10.5.2.146 255.255.255.255 0.0.0.0 20 0 STUB 10.5.2.154 10.5.2.146
10.5.2.155 255.255.255.248 0.0.0.0 10 0 INT 10.5.2.154 10.5.2.155
10.5.2.154 255.255.255.255 0.0.0.0 21 0 STUB 10.5.2.163 10.5.2.154
10.5.2.155 255.255.255.255 0.0.0.0 20 9 STUB 10.5.2.155 10.5.2.155
10.5.2.163 255.255.255.248 0.0.0.0 11 1 INT 10.5.2.163 10.5.2.163
10.5.2.162 255.255.255.255 0.0.0.0 20 0 STUB 10.5.2.163 10.5.2.162
10.5.2.163 255.255.255.255 0.0.0.0 10 0 STUB 10.5.2.163 10.5.2.163
The output contains the following fields:
Field
Dest
D_mask
Area
Cost
E
Path
Next hop
Adv Rtr
Description
Destination address.
Destination netmask.
Area ID.
Cost of the route.
Cost of the link. (The cost of a route is the sum of the cost of each intervening link, including the cost to the connected route.)
Type of link: EXT (exterior), INT (interior), or STUB (a default).
Target address from this router.
Advertising router. Sometimes a router will advertise routes for which it is not the gateway.
Displaying OSPF protocol i/o
To display information about packets sent and received by the OSPF protocol, enter the Show
OSPF IO command. For example: ascend% show ospf io
IO stats from: boot
>> RECEIVED:
0: Monitor request
785: Hello
13: DB Description
6: Link-State Req
1387: Link-State Update
64: Link-State Ack
>> SENT:
794: Hello
15: DB Description
6: Link-State Req
1017: Link-State Update
212: Link-State Ack
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MultiVoice Gateway System
Administration
10
Introduction to MultiVoice Gateway administration
This chapter describes administrative configurations and commands, and SNMP administration.
Administrative configurations are system- or network-wide configurations related to the unit
itself. They are described in “System and Ethernet profile configurations” on page 10-3.
Administrative commands are terminal-server commands related to managing the system, its networks, and its calls. This chapter focuses on those related to the system itself, and tells you where to find information about the network and connection-oriented commands.
For SNMP administration, MultiVoice Gateway configurations control which classes of events will generate traps to be sent to an SNMP manager and which SNMP managers may access the unit. The configurations also control how community strings protect that access. This chapter shows you how to set up the unit to work with SNMP.
Note: You can manage the MultiVoice Gateway from your workstation by establishing a
Telnet session and logging in with sufficient administrative privileges.
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MultiVoice Gateway System Administration
Introduction to MultiVoice Gateway administration
Where to find additional administrative information
The following administrative topics are documented in a separate guide or supplement:
Topic Description
Machine Interface Format
(MIF) interface
MIF is an Ascend-specific language that provides an alternative configuration interface for Ascend units. You can use a command line or write a MIF program that sets Ascend parameters, rather than use the configuration menus to change one parameter after another. MIF programs provide a batch-processing method of changing a configuration or performing a series of actions. For MIF instructions, see the
MAX MIF Supplement.
Sys Diag and Line Diag commands
The Sys Diag commands enable you to reset the device, save or restore configuration information, and perform other administrative functions. The Line Diag commands enable loopbacks and other diagnostics on WAN lines. For details, see the MAX Reference Guide.
DO commands
Status windows
Troubleshooting
You can also reset the MultiVoice Gateway, set the configuration state of a T1 line, and obtain configuration information from
RADIUS by using SNMP. For details, see the Ascend Enterprise
MIB. You can download the most up-to-date version of the
Ascend Enterprise MIB by logging in as anonymous to ftp.ascend.com. (No password is required.)
Pressing Ctrl-D in the VT100 interface displays the DO menu, which contains commands for changing security levels in the
MultiVoice Gateway, or for manually dialing or clearing a call.
For details, see the MAX Reference Guide.
The status windows in the VT100 interface provide information about what is currently happening in the MultiVoice Gateway.
For details, see the MAX Reference Guide.
For troubleshooting tips, see Appendix A, “Troubleshooting.”
Activating administrative permissions
Before you can use the administrative commands and profiles, you must log in as the superuser by activating a Security profile that has sufficient permissions, such as the Full Access profile.
To do so:
1 Press Ctrl-D to open the DO menu, then press P (or select P=Password).
00-300 Security
DO …
>0=ESC
P=Password
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System and Ethernet profile configurations
2 In the list of Security profiles that opens, select Full Access. The MultiVoice Gateway prompts you for the Full Access password:
00-300 Security
Enter Password:
[]
Press > to accept
3 Type the password assigned to the profile and press Enter.
When you enter the correct password, the MultiVoice Gateway displays a message informing you that the password was accepted and that the MultiVoice Gateway is using the new security level.
Message #119
Password accepted.
Using new security level.
If the password you enter is incorrect, the MultiVoice Gateway prompts you again for the password.
Note: The default password for the Full Access login is Ascend . The first task you should perform after logging in as the superuser is to assign a new password to the profile.
System and Ethernet profile configurations
This section describes the system-administration configurations shown in the following example:
System
Sys Config
Name=gateway-1
Location=east-bay
Contact=thf
Date=2/20/97
Time=10:00:29
Term Rate=9600
Console=Standard
Remote Mgmt=Yes
Max Dialout Time=20
Parallel Dial=5
Single Answer=Yes
Sub-adr=None
Serial=0
Lan=0
DM=0
Use Trunk Grps=No
Excl Routing=No
Auto Logout=No
Idle Logout=0
DS0 Min Rst=Off
Max DS0 Mins=N/A
High BER=10 ** -3
High BER Alarm=No
No Trunk Alarm=No
Edit=00-000
Status 1=10-100
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MultiVoice Gateway System Administration
System and Ethernet profile configurations
Status 2=10-200
Status 3=90-100
Status 4=00-200
Status 5=90-300
Status 6=90-400
Status 7=20-100
Status 8=20-200
Ethernet
Mod Config
Log...
Syslog=Yes
Log Host=10.65.212.12
Log Port=514
Log Facility=Local0
Log CallInfo=None
Log Call Progress=Yes
For complete information about these parameters, see the MAX Reference Guide. For background information about additional parameters that appear in the System profile, see
Chapter 5, “Configuring the WAN Interfaces.”
The system name
The system name can contain up to 16 characters. Keeping the name simple is a good idea (do not include special characters), because it is used in negotiating bridged PPP, AIM, and
BONDING connections.
Specifying the unit’s location and the contact for problems
The Location and Contact fields are SNMP readable and adjustable, and should indicate the
MultiVoice Gateway unit’s location and the person to contact about any problems, respectively. You can enter up to 80 characters.
Setting the system date and time
The Date and Time parameters set the system date and time. If you are using Simple Network
Time Protocol (SNTP), the MultiVoice Gateway can maintain its date and time by accessing
the SNTP server. (For more information, see Chapter 8, “Configuring IP Routing.”)
Console and term rate
The Console parameter enables you to change the configuration interface. For example, you can change it from Standard to MIF. If you set it to MIF, the Machine Interface Format interface comes up when you power up the MultiVoice Gateway. Limited brings up simplified menus for operation with the serial host ports (but not for bridging and routing).
(For details, see the MAX MIF Supplement.)
You should also verify that the data rate of your terminal emulation program is set to 9600 baud or lower and that the Term-Rate parameter in the System profile is also set to 9600.
Higher speeds might cause transmission errors.
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System and Ethernet profile configurations
Logging out the console port
The Auto Logout parameter specifies whether to log out and go back to default privileges upon loss of DTR from the serial port. Idle Logout specifies the number of minutes an administrative login can remain inactive before the MultiVoice Gateway logs out and hangs up.
Setting the call attempt time out
The Max Dailout Time parameter specifies the amount of time, in seconds, that a MultiVoice
Gateway waits for a destination Gateway to answer an outgoing call. If no connection is established when time expires, the Gateway will drop the call attempt. This allows you to reduce the number of failed call attempts, resulting from changing network conditions, by adjusting the time interval a MultiVoice Gateway waits for an answer.
You may specify a time interval between 1 and 255 seconds. A 0 entry causes the MultiVoice
Gateway to use the default setting of 20 seconds. Changing the value for Max Dialout Time requires a reboot of the MultiVoice Gateway.
Setting a high-bit-error alarm
High BER specifies the maximum bit-error rate for any PRI line. The bit-error rate consists of the number of bit errors that occur per second. The number that comes after the double asterisks specifies the power of 10 for the current ratio of error bits to total bits.
High BER Alarm specifies whether the back-panel alarm relay closes when the bit-error rate exceeds the value specified by the High BER parameter.
Setting an alarm when no trunks are available
No Trunk Alarm specifies whether the back-panel alarm relay closes when all T1 PRI lines (or trunks) go out of service.
Customizing the VT100 interface
The Edit and Status parameters customize the status windows in the vt100 interface so that particular screens appear at start-up. (For details, see the MAX Reference Guide.)
Interacting with the syslog daemon to save ASCII log files
The Syslog Log Host and Facility parameters relate to the sending of log messages to syslogd running on a UNIX host. To maintain a permanent log of MultiVoice Gateway system events and send Call Detail Reporting (CDR) reports to a host that can record and process them, configure the MultiVoice Gateway to report events to a Syslog host on the local
IP network. The host running a syslog daemon is typically a UNIX host, but it can also be a
Windows system. If the log host is not on the same subnet as the MultiVoice Gateway, the
MultiVoice Gateway must have a route to that host, by means of either RIP or a static route.
The Log Facility parameter is used to flag messages from the MultiVoice Gateway. After you set a Log Facility number, you need to configure the syslog daemon to write all messages containing that facility number to a particular log file. (That file will be the MultiVoice
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MultiVoice Gateway System Administration
System and Ethernet profile configurations
Gateway log file.) You may include/exclude call-related messages by changing the values for the Log CallInfo and Log Call Progress parameters.
Examples of administrative configurations
This section uses examples to show how to set basic system parameters and configure the
MultiVoice Gateway to interact with syslog .
Setting basic system parameters
To configure the system name and other basic parameters in the System profile:
1 Open the System profile.
2 Specify a system name up to 16 characters long, enter the physical location of the
MultiVoice Gateway unit, and indicate a person to contact in case of problems:
System
Sys Config
Name=gateway-1
Location=east-bay
Contact=thf
3 If necessary, set the system date and time:
Date=3/20/98
Time=10:00:29
4 Specify the data transfer rate of the MultiVoice Gateway Control port:
Term Rate=9600
5 Close the System profile.
Configuring the MultiVoice Gateway to interact with syslog
To maintain a permanent log of MultiVoice Gateway system events and send Call Detail
Reporting (CDR) reports to a host that can record and process them, configure the MultiVoice
Gateway to report events to a Syslog host on the local IP network. Note that the Ethernet interface sends out the Syslog reports. To configure the MultiVoice Gateway to send messages to a syslog daemon:
1 Open Ethernet > Mod Config > Log.
2 Turn on Syslog.
3 Specify the IP address of the host running the syslog daemon.
4 Specify the port at which the syslog daemon listens for Syslog messages from this
MultiVoice Gateway.
5 Set the log facility level.
Ethernet
Mod Config
Log...
Syslog=Yes
Log Host=10.65.212.12
Log Port=514
Log Facility=Local0
Log CallInfo=None
Log Call Progress=Yes
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6 Close the Ethernet profile.
To configure the syslog daemon, you need to modify /etc/syslog.conf
on the log host. This file specifies which action the daemon will perform when it receives messages from a particular log facility number (which represents the MultiVoice Gateway). For example, if you set Log Facility to Local5 in the MultiVoice Gateway, and you want to log its messages in
/var/log/ MultiVoice Gateway, add this line to /etc/syslog.conf
: local5.info<tab>/var/log/MultiVoice Gateway
Note: The syslog daemon must reread /etc/syslog.conf
after it has been changed.
Terminal-server commands
This section describes the commands available in the terminal-server command-line interface.
To invoke the terminal-server command-line interface, you must have administrative
privileges. (For details, see “Activating administrative permissions” on page 10-2.)
You can open the terminal-server command-line interface by using any of the following methods:
• Select System > Sys Diag > Term Serv, and press Enter.
• Press Ctrl-D to open the DO menu in the Main Edit menu, and select E=Termsrv.
• Enter the following keystroke sequence (Escape key, left square bracket, Escape key, zero) in rapid succession:
<Esc> [ <Esc> 0
If you have sufficient privileges to invoke the command line, you will see the command-line prompt; for example:
** Ascend Terminal Server ** ascend%
Note: If you have a MAX running Multiband Simulation, you cannot use the following terminal server commands: Close, Ipxping, Open, Resume, Rlogin, Telnet.
Displaying terminal-server commands
To display the list of terminal-server commands, enter a question mark: ascend% ?
Or: ascend% help
?
help quit hangup test
Displays help information
Displays help information
Closes terminal server session
Closes terminal server session test <number> frame-count.] [ <optional fields>]
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Terminal-server commands menu telnet tcp ping ipxping traceroute rlogin open resume close kill local remote set show iproute dnstab slip cslip ppp
Go to local mode remote <station> - This command is not supported on the MultiVoice
Gateway
Set various items. Type ‘set ?’ for help
Show various tables. Type ‘show ?’ for help
Manage IP routes. Type ‘iproute ?’ for help
Displays help information about the DNS table. Type 'dnstab ?' for help
SLIP command - This command is not supported on the MultiVoice
Gateway
Compressed SLIP command - This command is not supported on the
MultiVoice Gateway
PPP command - - This command is not supported on the MultiVoice
Gateway
Host menu interface telnet [ -a|-b|-t ] <host-name> [ <port-number> ] tcp <host-name> <port-number> ping <host-name> ipxping <host-name> - This command is not supported on the MultiVoice
Gateway
Trace route to host. Type 'traceroute -?' for help rlogin [ -l user -ec ] <host-name> [ -l user ] open < modem-number | slot:modem-on-slot > - This command is not supported on the MultiVoice Gateway resume virtual connect session - This command is not supported on the
MultiVoice Gateway close virtual connect session - This command is not supported on the
MultiVoice Gateway terminate session - This command is not supported on the MultiVoice
Gateway
Returning to the VT100 menus
The following commands close the terminal-server command-line interface and return the cursor to the VT100 menus.
quit Closes terminal server session hangup " " " " local Go to local mode
For example: ascend% quit
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Commands for monitoring networks
The following commands are specific to IP routing connections: iproute Manage IP routes. Type ’iproute ?’ for help ping ping <host-name> traceroute Trace route to host. Type ’traceroute -?’ for help
(For details of using IProute, Ping, and Traceroute, see Chapter 8, “Configuring IP Routing.”)
Commands for use by terminal-server users
The following commands must be enabled for use in Ethernet > Mod Config > TServ Options.
If they are enabled, login users can initiate sessions by invoking the commands in the terminal-server interface.
menu Host menu interface telnet telnet [ -a|-b|-t ] <host-name> [ <port-number> ] rlogin rlogin [ -l user -ec ] <host-name> [ -l user ] tcp tcp <hostname> <port-number>
SLIP, CSLIP, and PPP commands
The Serial Line IP (SLIP), Compressed SLIP (CSLIP), and PPP sessions, respectively, from the terminal-server command line.
Menu command
These commands initiate a session with a host or modem, or toggle to a different interface that displays a menu selection of Telnet hosts.
You can enter the Menu command to invoke the terminal-server menu mode, which lists up to four hosts. They can be either Telnet hosts or raw TCP hosts. You can mix Telnet and raw TCP hosts in a menu.
Specifying Telnet hosts
The Menu command invokes the terminal-server menu mode, which lists up to four Telnet hosts as configured in Ethernet > Mod Config > TServ Options. For example:
Up to 16 lines of up to 80 characters each will be accepted. Long lines will be truncated.
Additional lines will be ignored
1. host1.abc.com
2. host2.abc.com
3. host3.abc.com
4. host4.abc.com
Enter Selection (1-4, q)
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To return to the command line, press 0 (zero). Terminal-server security must be set up to allow the operator to toggle between the command line and menu mode, or the Menu command has no effect.
Specifying raw TCP hosts
To specify IP addresses or DNS names of hosts to which you establish a raw TCP connection, proceed as follows:
1 Open the Ethernet > Mod Config > TServ options menu.
2 Select one of the Host # Addr fields and enter the following:
rawTcp hostaddress portnumber rawTcp is the required string that causes the MAX to establish a raw TCP connection when the user chooses this host number. This entry is case-sensitive and must be entered exactly as shown.
hostname can be the DNS name of the host or the IP address of the host. The total number of characters, including the rawTcp string, must not exceed 31.
portnumber is the number of the port on which the connection for this host is to be established.
3 Enter a description of the host on the Host # Text field.
Note: You cannot configure raw TCP hosts if you are using a RADIUS server to provide the list of hosts.
Example of configuration combining Telnet hosts and raw TCP hosts
Suppose you configure the following values in the TServ Options menu:
Remote Conf=No
Host #1 Addr=10.10.10.1
Host #1 Text=Cleveland
Host #2 Addr=
Host #2 Text=
Host #3 Addr=
Host #3 Text=
Host #4 Addr=rawTcp corp-host 7
Host #4 Text=The Office - port 7
Immed Service=None
Immed Host=N/A
Immed Port=N/A
Telnet Host Auth=No
The Terminal-Server menu displays the following text:
** Ascend Pipeline Terminal Server **
1. Cleveland
2. The Office - port 7
Enter Selection (1-2,q)
If you select 2, the a raw TCP connection is established to the host Corp-Host on port 7.
If a you select 1, the MultiVoice Gateway establishes a Telnet connection to the host
10.10.10.1 on port 23, the default Telnet port.
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Terminal-server commands
Telnet command
The Telnet command initiates a login session to a remote host. It uses the following format: telnet [-a|-b|–t] hostname [port-number]
If DNS is configured in the Ethernet profile, you can specify a hostname: ascend% telnet myhost
If you do not configure DNS, you must specify the host’s IP address instead. There are also several options in Ethernet > Mod Config > TServ Options that affect Telnet. For example, if you set Def Telnet to Yes, you can just type a hostname to open a Telnet session to that host: ascend% myhost
Another way to open a session is to invoke Telnet first, then enter the Open command at the
Telnet prompt. For example: ascend% telnet telnet> open myhost
The Telnet prompt is telnet> . When you see that prompt, you can enter any of the Telnet
commands described in “Telnet session commands” on page 10-12. You can quit the Telnet
session at any time by typing quit at the Telnet prompt: telnet> quit
Note: During an open Telnet connection, press Ctrl-] to display the telnet> prompt and the
Telnet command-line interface. Any valid Telnet command returns you to the open session.
Note that Ctrl-] does not function in binary-mode Telnet. If you log into the MultiVoice
Gateway through Telnet, you might want to change its escape sequence from Ctrl-] to a different setting.
Telnet command arguments
The Telnet command accepts the following arguments:
Argument hostname
-a | -b | -t port-number
Description
If you configure DNS, you can specify the remote system’s
hostname
. Otherwise, hostname must be the IP address of the remote station.
Specify ASCII, Binary, or Transparent mode, respectively. A specification on the command line overrides the setting of the
Telnet Mode parameter.
In ASCII mode, the MultiVoice Gateway uses standard seven-bit mode.
In Binary mode, the MAX tries to negotiate eight-bit Binary mode with the server at the remote end of the connection.
In Transparent mode, the user can send and receive binary files, and use eight-bit file transfer protocols, without having to be in Binary mode.
Port to use for the session. The default is 23, the well-known port for Telnet.
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Terminal-server commands
Telnet session commands
The commands in this section can be typed at the Telnet prompt during an open session. To display the Telnet prompt during an active login to the specified host, press Ctrl-] (hold down the Control key and type a right-bracket). To display information about Telnet session commands, use the Help or ? command. For example: telnet> ?
To open a Telnet connection after invoking Telnet, use the Open command. For example: telnet> open myhost
To send standard Telnet commands such as Are You There or Suspend Process, use the Send command. For example: telnet> send susp
For a list of Send commands and their syntax, enter the Send command with a question mark: telnet> send ?
To set special characters for use during the Telnet session, use the Set command. For example: telnet> set eof ^D
To display current settings: telnet> set all
To see a list of Set commands: telnet> set ?
To quit the Telnet session and close the connection, enter the Close or Quit command: telnet> close
Telnet error messages
The MultiVoice Gateway generates an error message for any condition that causes the Telnet session to fail or terminate abnormally. The following error messages can appear:
• no connection: host reset (Destination host reset the connection.)
• no connection: host unreachable (Destination host is unreachable.)
• no connection: net unreachable (Destination network is unreachable.)
• Unit busy. Try again later.
(Host already has open the maximum number of concurrent Telnet sessions.)
Rlogin command
The Rlogin command initiates a login session to a remote host. It uses the following format: rlogin rlogin [-e c] hostname [-l username]
If you configure DNS, you can specify a hostname such as: ascend% rlogin myhost
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If DNS has not been configured, you must specify the host’s IP address instead. Rlogin must also be enabled in Ethernet > Mod Config > TServ Options. The arguments to the Rlogin command are:
Argument hostname
-e
char
-l username
Description
If you configure DNS, you can specify the remote system’s hostname.
Otherwise,
hostname
must be the IP address of the remote station.
Sets the escape character to
char
. For example: rlogin -e$ 10.2.3.4
The default for
char
is a tilde (~).
Specifies that you log into the remote host as
username
, rather than as the name you used to log into the terminal server. You can specify the
-l option before or after
hostname
. For example, the following two lines perform identical functions: rlogin -l jim 10.2.3.4
rlogin 10.2.3.4 -l jim
If you did not log into the terminal-server through RADIUS or
TACACS, you can use this option on the command line instead of being prompted for it by the remote host.
To terminate the remote login, use the Exit command at the remote system’s prompt. Or you can press the Enter key and then type the escape character and a period.:
For example, to terminate a remote login that was initiated with the default escape character (a tilde), press Enter and then type a tilde followed by a period.
TCP command
The TCP command initiates a login session to a remote host. It uses the following format: tcp hostname port-number
• where:
•
hostname
is the IP address of the remote station or, if you have configured DNS, the remote system’s hostname.
port-number
is port to use for the session. The port number typically indicates a custom application that runs on top of the TCP session. For example, port number 23 starts a Telnet session. However, terminating the Telnet session does not terminate the raw
TCP session.
For example: ascend% tcp myhost
When the raw TCP session starts running, the MultiVoice Gateway displays the word connected . You can now use the TCP session to transport data by running an application on top of TCP. You can hang up the device at either end to terminate the raw TCP session. If you are using a remote terminal-server session, ending the connection also terminates raw TCP.
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Terminal-server commands
If a raw TCP connection fails, the MultiVoice Gateway returns one of the following error messages:
Cannot open session: hostname port-number
If you entered an invalid or unknown value for
hostname
, you entered an invalid value for
port-number
, or if you failed to enter a port number, one of the following error messages appears:
• no connection: host reset (Destination host reset the connection.)
• no connection: host unreachable (Destination host is unreachable.)
• no connection: net unreachable (Destination network is unreachable.)
Administrative commands
The following commands are related to system administration: test test <number> frame-count> ] [ <optional fields> ] set Set various items. Type ’set ?’ for help show Show various tables. Type ’show ?’ for help
Test command
To run a self-test in which the MultiVoice Gateway calls itself, the MultiVoice Gateway must have two open channels: one for placing the call, and the other for receiving it. The Test command has the following format: test phonenumber [frame-count] [optional fields]
• where:
•
phonenumber
is the phone number of the channel receiving the test call. It can include the numbers 0 through 9 and the characters ()[]-, but cannot include spaces.
frame-count
is the number of frames to send during the test (a number from 1 to
65535.) The default is 100.
The optional fields are:
Field data-svc= data-svc
Usage
Enter a data service identical to any of the values available for the Data Svc parameter of the
Connection profile. For a list of valid values, see the MAX Reference Guide. If you do not specify a value, the default value is the one specified for the Data Svc parameter.
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Field Usage call-by-call= T1-PRI-service Enter any value available to the Call-by-Call parameter of the Connection profile. The
Call-by-Call parameter specifies the PRI service that the MultiVoice Gateway uses when placing a
PPP call. For a list of valid values, see the MAX
Reference Guide. If you do not specify a value, the default is as specified for the Call-by-Call parameter.
primary-number-type= AT&T-switch Specify any value available to the PRI # Type parameter of the Connection profile. The PRI #
Type parameter specifies an AT&T switch. For a list of valid values, see the MAX Reference
Guide. If you do not specify a value, the default value is the one specified for the PRI # Type parameter.
transit-number=IEC Specify any value available to the Transit # parameter of the Connection profile. The Transit
# parameter specifies the U.S. Interexchange
Carrier (IEC) you use for long distance calls over a PRI line. For a list of valid values, see the MAX
Reference Guide. If you do not specify a value, the default is as specified for the Transit # parameter.
For example: ascend% test 555-1212
You can press Ctrl-C at any time to terminate the test. While the test is running, the MultiVoice
Gateway displays the status. For example: calling...answering...testing...end
200 packets sent, 200 packets received
If you enable trunk groups on the MultiVoice Gateway, you can specify the outgoing lines used in the self test. If you do not, the MultiVoice Gateway uses the first available T1 (or E1) line.
For example, if you assign the trunk group 7 to line 1 on a Net/BRI module and a preceding 9 is required by your PBX to make an outgoing call, the following command places the outgoing call on line 1 of the Net/BRI module: ascend% test 7-9-555-1212
The MultiVoice Gateway generates an error message for any condition that causes the test to terminate before sending the full number of packets. Possible error messages are as follows:
Message bad digits in phone number
Explanation
The phone number you specified contained a character other than the numbers 0 through 9 and the characters
()[].
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Terminal-server commands
Message Explanation call failed The MultiVoice Gateway did not answer the outgoing call. This error can indicate a wrong phone number or a busy phone number. Use the Show ISDN command to determine the nature of the failure.
This message indicates the number of packets sent
(
N1
) and received (
N2
).
call terminated N1 packets sent N2 packets received cannot handshake The MultiVoice Gateway answered the outgoing call, but the two sides did not properly identify themselves.
This error can indicate that the call was routed to the wrong MultiVoice Gateway module, or that the phone number was incorrect.
The number of frames requested exceeded 65535.
frame-count must be in the range 1-65535 no phone number test aborted unit busy You attempted to start another self-test when one was already in progress. You can run only a single self-test at a time.
unknown items on command line
The command-line contained unknown items.
Inserting one or more spaces in the telephone number can generate this error.
unknown option option The command-line contained the option indicated by
option
, which is invalid.
unknown value value
You did not specify a phone number on the command line.
The test was terminated (Ctrl-C).
wrong phone number
The command-line contained the value indicated by
value
, which is invalid.
A device other than the MultiVoice Gateway answered the call. Therefore, the phone number you specified was incorrect.
Set command
The Set command takes several arguments. The ?
argument lists them: ascend% set ? set ? Display help information set all Display current settings set term Sets the telnet/rlogin terminal type set password Enable dynamic password serving set fr Frame Relay datalink control set circuit Frame Relay Circuit control
The Set All command displays current settings. For example: ascend% set all term = vt100 dynamic password serving = disabled
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Terminal-server commands
To specify a terminal type other than the default VT100, use the Set Term command.
The Set Password command puts the terminal server in password mode, where a third-party
ACE or SAFEWORD server at a secure site can display password challenges dynamically in the terminal-server interface. When the terminal server is in password mode, it passively waits for password challenges from a remote ACE or SAFEWORD server. This command applies only when using security card authentication. To enter password mode: ascend% set password
Entering Password Mode...
[^C to exit] Password Mode>
To return to normal terminal-server operations and thereby disable password mode, press
Ctrl-C.
Note: Note that each channel of a connection to a secure site requires a separate password challenge, so for multichannel connections to a secure site, you must leave the terminal server in password mode until all channels have been established. The APP Server utility is an alternative way to allow users to respond to dynamic password challenges obtained from hand-held security cards. (For discussion of dynamic password serving, see the MAX Security
Supplement.)
The Set FR commands enable you to bring down the nailed connection specified in the named
Frame Relay profile. The connection will be reestablished within a few seconds. With the Set
Circuit commands, you can activate or deactivate a Frame Relay circuit. (For details, see
Chapter 7, “Configuring Frame Relay.”)
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Terminal-server commands
Show command
The Show command takes several arguments. The ?
argument lists them: ascend% show ? show ?
show arp show icmp show if show ip show udp show igmp show mrouting show ospf show tcp show dnstab show netware show isdn show fr show pools show modems show calls show pad show uptime show revision show v.110s
show users show x25
Display help information
Display the arp cache
Display ICMP information
Display Interface info. Type ‘show if ?’ for help
Display IP information. Type 'show ip ?' for help.
Display UDP information. Type 'show udp ?' for help
Display IGMP information. Type 'show igmp ?' for help.
Display MROUTING information. Type 'show mrouting ?' f ?’
Display OSPF information. Type 'show ospf ?' for help.
Display TCP information. Type 'show tcp ?' for help
Display local DNS table. Type ‘show dnstab ?’ for help
Display IPX information. Type 'show netware ? ' for help
Display ISDN events. Type 'show isdn <line number’ for help
Display Frame relay info. Type 'show fr ?' for help
Display the assign address pools
Display status of all modems
Display status of calls
Display X25/PAD information
Display system uptime
Display system revision
Display status of all v.110 cards
Display concise list of active users
Display status of X.25 stack
Note: Many of the Show commands are specific to a particular type of usage, such as IP routing or OSPF, and are described in the relevant chapter.
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Show commands related to network information
The following Show commands are related to monitoring protocols and other network-specific information:
Table 10-1.Network-specific Show commands
Show command show arp show icmp show if show ip show udp show ospf show tcp show dnstab show fr
Where described
See Chapter 8, “Configuring IP Routing.”
See Chapter 8, “Configuring IP Routing.”
See Chapter 8, “Configuring IP Routing.”
See Chapter 8, “Configuring IP Routing.”
See Chapter 8, “Configuring IP Routing.”
See Chapter 9, “Configuring OSPF Routing.”
See Chapter 8, “Configuring IP Routing.”
See Chapter 8, “Configuring IP Routing.”
See Chapter 7, “Configuring Frame Relay.”
Show ISDN
The Show ISDN command enables the MultiVoice Gateway to display the last 20 events that have occurred on the specified ISDN line. Enter the command in this format: show isdn line-number where
line-number
is the number of the ISDN line. (For discussion of how lines are
numbered, see Chapter 5, “Configuring the WAN Interfaces.”) For example, to display
information about the left-most built-in WAN port, specify line 0 (zero): ascend% show isdn 0
The MultiVoice Gateway responds with one or more of the following messages:
PH: ACTIVATED
PH: DEACTIVATED
DL: TEI ASSIGNED (BRI interfaces only)
DL: TEI REMOVED (BRI interfaces only)
NL: CALL REQUEST
NL: CLEAR REQUEST
NL: ANSWER REQUEST
NL: CALL CONNECTED
NL: CALL FAILED/T303 EXPIRY
NL: CALL CLEARED/L1 CHANGE
NL: CALL REJECTED/OTHER DEST
NL: CALL REJECTED/BAD CALL REF
NL: CALL REJECTED/NO VOICE CALLS
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NL: CALL REJECTED/INVALID CONTENTS
NL: CALL REJECTED/BAD CHANNEL ID
NL: CALL FAILED/BAD PROGRESS IE
NL: CALL CLEARED WITH CAUSE
In some cases, the message can include a phone number (prefixed by #), a data service
(suffixed by K for Kbps), a channel number, TEI assignment, and cause code. For example, the following information might appear:
PH: ACTIVATED
NL: CALL REQUEST: 64K, #442
NL: CALL CONNECTED: B2, #442
NL: CLEAR REQUEST: B1
NL: CALL CLEARED WITH CAUSE 16 B1 #442
For information about each of the messages that can appear, see the CCITTT Blue Book Q.931 or other ISDN specifications.
Show Calls
The Show Calls command displays information about active calls on a German 1TR6 or Japan
NTT switch type. For example: ascend% show calls
Call ID Called Party ID Calling Party ID InOctets OutOctets
3 5104563434 4191234567 0 0
4 4197654321 5108888888 888888 99999
The output includes the following fields:
Field Description
CallID
CalledPartyID
An identifier for the call.
The telephone number of the answering device (that is, this unit). This ID is obtained from layer 3 protocol messages during call setup.
CallingPartyID The telephone number of the caller. This ID is obtained from layer 3 protocol messages during call setup.
InOctets The total number of octets received by the user from the moment the call begins until it is cleared.
OutOctets The total number of octets sent by the user from the moment the call begins until it is cleared.
Show Uptime
To see how long the MultiVoice Gateway has been running, enter the Show Uptime command.
For example: ascend% show uptime system uptime: up 2 days, 4 hours, 38 minutes, 43 seconds
If the MultiVoice Gateway stays up for 1000 consecutive days with no power cycles, the number of days displayed turns over to 0 and begins to increment again.
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Terminal-server commands
Show Revision
The Show Revision command displays the software load and version number currently running in the MultiVoice Gateway. For example: ascend% show revision techpubs-lab-17 system revision: ebiom.m40 5.0A
Show Users
To display the number of active sessions, enter the Show Users command. For example: ascend% show users
I Session
O ID
Line: Slot: Tx Rx Service Host
Chan Port Data Rate Type[mpID] Address
O 231849873 1:1
I 231849874 1:3
9:1
3:1
56K 56K MPP[1]
28800 33600 Termsrv
10.10.68.2
N/A
O 214933581 1:2
O 214933582 1:6
9:2 56K
9:3 56K
56K MPP[1]
56K MPP[1]
10.10.4.9
MPP Bundle
User
Name jdoe
Modem 3:1 arwp50 arwp50
The output contains the following fields:
Field
I/O
Session ID
Line:Chan
Slot:Port
Tx Data Rate
Rx Data Rate
Service Type
Host Address
Description
Incoming call (I) or Outgoing call (O).
Unique session-ID. This is the same as Acct-Session-ID in RADIUS.
Line and channel on which the session is established.
Slot and port of the service being used by the session. Can indicate the number of a slot containing a modem card and the modem on that card, or the virtual slot of the MultiVoice Gateway unit’s bridge/router. If the slot is virtual, the port number represents a virtual interface to the bridge/router, starting with 1 for the first session of a multichannel session.
Transmit rate in bits per second.
Receive rate in bits per second.
Type of session, which can be Termsrv or a protocol name.
For MP and MPP, this field shows the bundle ID shared by the calls in a multichannel session. The special values Initial and Login document the progress of a session. Initial identifies sessions that do not yet have a protocol assigned. Login identifies Termsrv sessions during the login process.
Network address of the host originating the session.
For some sessions this field is N/A. For outgoing MPP sessions, only the first connection has a valid network address associated with it. All other connections in the bundle have the network address listed as MPP
Bundle.
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SNMP administration support
Field
User Name
Description
Station name associated with the session. Initially, this value is Answer.
It is usually replaced with the name of the remote host. For terminal-server sessions it is the login name. Before login completion, this field will show the string modem x:y where x and y are the slot and port of the modem servicing the session.
SNMP administration support
The MultiVoice Gateway supports SNMP on a TCP/IP network. An SNMP management station that uses the Ascend Enterprise MIB can query the MultiVoice Gateway, set some parameters, sound alarms when certain conditions appear in the MultiVoice Gateway, and so forth. An SNMP manager must be running on a host on the local IP network, and the
MultiVoice Gateway must be able to find that host through either a static route or RIP.
SNMP has its own password security, which you should set up to prevent reconfiguration of the MultiVoice Gateway from an SNMP station.
Configuring SNMP access security
There are two levels of SNMP security: community strings, which must be known by a community of SNMP managers to access the box, and address security, which denies SNMP access unless it is initiated from a specified IP address. The following example shows the relevant parameters:
Ethernet
Mod Config
SNMP options...
Read Comm=Ascend
R/W Comm Enable=No
R/W Comm=Secret
Security=Yes
RD Mgr1=10.0.0.1
RD Mgr2=10.0.0.2
RD Mgr3=10.0.0.3
RD Mgr4=10.0.0.4
RD Mgr5=10.0.0.5
WR Mgr1=10.0.0.11
WR Mgr2=10.0.0.12
WR Mgr3=10.0.0.13
WR Mgr4=10.0.0.14
WR Mgr5=10.0.0.15
(For complete information about each parameter, see the MAX Reference Guide.)
Enabling SNMP set commands
R/W Comm Enable disables SNMP Set commands by default. Before you can use an SNMP
Set command, you must set R/W Comm Enable to Yes.
Note: Even if you enable R/W Comm, you must still know the read-write community string to use a Set command.
10-22 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
MultiVoice Gateway System Administration
SNMP administration support
Setting community strings
The Read Comm parameter specifies the SNMP community name for read access (up to 32 characters), and the R/W Comm parameter specifies SNMP community name for read/write access.
Setting up and enforcing address security
If the Security parameter is set to No (its default value), any SNMP manager that presents the right community name will be allowed access. If you set this parameter to Yes, the MultiVoice
Gateway checks the source IP address of the SNMP manager and allows access only to those
IP addresses listed in the RD MgrN and WR MgrN parameters, each of which specifies up to five host addresses.
Resetting the MultiVoice Gateway and determining whether it has reset
You can use SNMP ( sysReset object) to reset a MultiVoice Gateway from an SNMP manager. After the Reset command is issued, a one-minute timeout (not modifiable) permits the MultiVoice Gateway to confirm the set request before the unit is reset.
Information held in the Ascend Events Group is erased and its values are initialized when the
MultiVoice Gateway is reset by software or by toggling the power off and on. The SNMP object sysAbsoluteStartupTime is the time in seconds since January 1, 1990, and is not modified. To determine whether the MultiVoice Gateway has actually reset, you can retrieve sysAbsoluteStartupTime and compare this value against the previous poll’s value for
Ascend Events Group variables.
Example of a SNMP security configuration
This example sets the community strings, enforces address security, and prevents write access:
1 Open Ethernet > Mod Config > SNMP Options.
2 Set R/W Comm Enable to Yes.
3 Specify the Read Comm and R/W Comm parameter strings.
4 Set Security to Yes.
5 Specify up to five host addresses in the RD MgrN parameters. Leave the WR MgrN parameters set to zero to prevent write access.
Ethernet
Mod Config
SNMP options...
Read Comm=Secret-1
R/W Comm Enable=Yes
R/W Comm=Secret-2
Security=Yes
RD Mgr1=10.0.0.1
RD Mgr2=10.0.0.2
RD Mgr3=10.0.0.3
RD Mgr4=10.0.0.4
RD Mgr5=10.0.0.5
WR Mgr1=0.0.0.0
WR Mgr2=0.0.0.0
WR Mgr3=0.0.0.0
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 10-23
WR Mgr4=0.0.0.0
WR Mgr5=0.0.0.0
6 Close the Ethernet profile.
Setting SNMP traps
A trap is a mechanism for reporting system change in real time (for example, reporting an incoming call to a serial host port). When a trap is generated by some condition, a traps-PDU
(protocol data unit) is sent across the Ethernet to the SNMP manager.
The following example shows the parameters related to setting SNMP traps:
Ethernet
SNMP Traps
Name=
Alarm=Yes
Port=Yes
Security=Yes
Comm=
Dest=10.2.3.4
(For complete information about each parameter and the events that generate traps in the various classes, see the MAX Reference Guide.)
Understanding the SNMP trap parameters
To specify the community string for communicating with the SNMP manager, set the Comm field to the community name associated with the SNMP PDU.
The next three fields specify whether the MultiVoice Gateway traps alarm events, port events, and/or security events, respectively, and sends a trap-PDU to the SNMP manager.
The Port field specifies the destination address for the trap-status report. If DNS or YP/NIS is supported, the Dest field can contain the hostname of a system running an SNMP manager. If the DNS or YP/NIS is not supported, the Dest field must contain the host’s address.
Note: To turn off SNMP traps, set Dest=0.0.0.0 and delete the value for Comm.
Example of an SNMP trap configuration
The procedure in this example creates a profile that specifies a community name, all three trap types, and the host’s IP address:
1 Open an SNMP Traps profile and assign it a name.
2 Specify the community name (for example, Ascend).
3 Set the trap types to Yes.
4 Specify the IP address of the host to which the trap-PDUs will be sent.
You have now created the following subprofile:
Ethernet
SNMP Traps
Name=security-traps
Alarm=Yes
Port=Yes
MultiVoice Gateway System Administration
SNMP administration support
Security=Yes
Comm=Ascend
Dest=10.2.3.4
5 Close the SNMP Traps profile.
Ascend enterprise traps
This section provides a brief summary of the traps generated by alarm, port, and security events. For more details, see the Ascend Enterprise MIB. To obtain the Ascend MIB, see
“Supported MIBs” on page 10-26.
Alarm events
Alarm events (also called error events) use trap types defined in RFC 1215 and 1315, as well as an Ascend enterprise trap type. The MultiVoice Gateway supports the following trap types:
Alarm event Signifies that the MultiVoice Gateway coldStart (RFC-1215 trap-type
0)
Is reinitializing itself so that the configuration of the
SNMP manager or the unit might be altered.
warmStart (RFC-1215 trap-type
1)
Is reinitializing itself so that neither the configuration of the SNMP manager nor the unit is altered. linkDown (RFC-1215 trap-type
2) frDLCIStatusChange
(RFC-1315 trap-type 1)
Recognizes a failure in one of the communication links represented in the SNMP manager’s configuration. linkUp (RFC-1215 trap-type 3) Recognizes that one of the communication links represented in the SNMP manager's configuration has come up.
Recognizes that one of the virtual circuits (to which a
DLCI number has been assigned) has changed state.
That is, the link has either been created, invalidated, or it has toggled between the active and inactive states. eventTableOverwrite
(ascend trap-type 16)
Detected that a new event has overwritten an unread event. This trap is sent only for systems that support
Ascend's accounting MIB. Once sent, additional overwrites will not cause another trap to be sent until at least one table’s worth of new events has occurred.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 10-25
Security events
Security events are used to notify users of security problems and to track access to the unit from the console. The MIB-II event authenticationFailure is a security event. The other security events are Ascend-specific. They include:
Security event Signifies authenticationFailure
(RFC-1215 trap-type 4) consoleStateChange (ascend trap-type 12)
The console associated with the passed console index has changed state. To read the console’s state get
ConsoleEntry from the Ascend enterprise MIB. portUseExceeded (ascend trap-type 13)
The MultiVoice Gateway sending the trap is the addressee of a protocol message that is not properly authenticated. systemUseExceeded trap-type 14) maxTelnetAttempts trap-type 15)
(ascend
(ascend
The serial host port’s use exceeds the maximum set by the Max DS0 Mins Port parameter associated with the passed index (namely, the interface number).
The serial host port’s use exceeds the maximum set by the Max DS0 Mins System parameter associated with the passed index (namely, the interface number).
A user has made three consecutive failed attempts to log into this MultiVoice Gateway via Telnet.
Supported MIBs
You can download the most up-to-date version of the Ascend Enterprise MIB by logging in as anonymous to ftp.ascend.com. (No password is required.) In addition to the Ascend MIB, the
MultiVoice Gateway also supports objects related to Ascend functionality in the following
Internet standard MIBs:
• MIB-II implementation (RFC 1213)
• DS1 MIB implementation (RFC 1406)
• RS232 MIB implementation (RFC-1317)
• Frame Relay MIB implementation (RFC-1315)
You can download the most recent version of these RFCs by logging in as anonymous to ftp.ds.internic.net. (No password is required.)
Troubleshooting
A
LEDs
This section describes the types of LEDs available on different MultiVoice Gateway models, and explains the information they display.
MultiVoice Gateway front panel
Figure A-1 shows the LEDs on the front panel of the MAX 6000/400 MultiVoice Gateway:
Figure A-1. MultiVoice Gateway front-panel LEDs
The front-panel LEDs indicate the status of the system, the PRI interface, and the data transfer in active sessions.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 A-1
Troubleshooting
LEDs
Table A-1 lists and describes each LED.
Table A-1. MultiVoice Gateway front-panel LEDs
LED
Power
Fault
Data
Alarm
Description
On when the MultiVoice Gateway power is on.
On in one of two cases: either a hardware self-test is in progress or there is a hardware failure.
When a hardware self-test is in progress, the LED stays on. If any type of hardware failure occurs, the LED flashes. If the failure is isolated to a expansion card, the MultiVoice Gateway might continue to function without the expansion card.
On when calls are active.
On when there is a WAN alarm or when a trunk is out of service, such as during line loopback diagnostics.
WAN alarms include Loss of Sync, Red Alarm, Yellow Alarm, and All Ones
(or AIS).
Figure A-2 shows the location of the LEDs on the front panel of the Redundant MultiVoice
Gateway.
Figure A-2. Location of LEDs on the Redundant MultiVoice Gateway
A-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Troubleshooting
LEDs
Table A-2 lists and describes each LED on the Redundant MultiVoice Gateway.
Table A-2. Redundant MultiVoice Gateway LEDs
LED
Power
A Fail
B Fail
Fan
Description
On when the Redundant MultiVoice Gateway power supply is on.
On only if one or more of the voltages from side A of the power supply has failed (+12, +5, +3.3, -5, -12).
On if one or more of the voltages from side B side of the power supply has failed (+12, +5, +3.3, -5, -12).
On when the fans are functioning properly (if +12 VDC from either A or B is good). This LED goes off in the event of a fan failure.
Figure A-3 shows the location shows the location of LEDs on the MAX 2000 front panel.
Figure A-3. Location of the MAX 2000 LEDs
Refer to the following table to understand each LED.
Table A-3. MAX 2000 LEDs
LED Description pwr act
This LED is on when the MAX power is on.
This LED is ON if there is activity on the Ethernet interface.
ya (left-most—for Line 1) This LED is ON when the MAX is receiving a Yellow Alarm pattern, indicating that the other of the of the line cannot recognize signals transmitted from the MAX.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 A-3
Troubleshooting
LEDs
Table A-3. MAX 2000 LEDs
LED Description flt This LED is ON in one of two cases—either a hardware self-test is in progress or there is a hardware failure.
When a hardware self-test is in progress, the LED is ON. If any type of hardware failure occurs, the LED flashes. If the failure is isolated to an expansion card, the MAX may continue functioning without the expansion card.
coll This LED is ON if there are collisions on the Ethernet.
la (left-most—for Line 1) This LED is ON when the link is active and there are no pending alarms or tests. If a PRI is active and using
D-channel signaling, this LED blinks when the unit is unable to establish layer 2 and 3 protocol communications with the central office switch. This may indicate a configuration error.
aui This LED is ON to reflect the AUI interface.
ra (left-most—for Line 1) This LED is ON when the MAX is receiving a Red Alarm pattern, indicating an improper receive signal or no receive signal. This condition can occur as a result of a high error rate or improper line configuration. When such a condition arises, this red LED is ON and a Yellow Alarm is transmitted toward the WAN.
coax utp ra, ya, and la
(righ-most—for Line 2)
This LED is ON if the 10Base-2 interface is chosen.
This LED is ON if the 10BaseT interface is chosen.
These LEDs have the same meanings as their left-most counterparts, except they apply only to Line 2.
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Troubleshooting
LEDs
MultiVoice Gateway back panel
Figure A-4 shows the MAX 6000 MultiVoice Gateway back-panel LEDs, which display the
status of the Ethernet interface.
Figure A-4. Ethernet interface.LEDs on MultiVoice Gateway back panel
Table A-4 describes the Ethernet interface LEDs
Table A-4. MAX 6000 Ethernet interface LEDs on back panel
LED
ACT (Activity)
COL (Collisions)
FDX
100ST
LINK (Link integrity)
Description
On when the MultiVoice Gateway is detecting activity (network traffic) on its Ethernet interface.
On when the MultiVoice Gateway detects packet collisions on the
Ethernet.
On indicates full duplex on the Ethernet interface.
On indicates 100BT. Off indicates 10BT.
On when the Ethernet interface is functional.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 A-5
Troubleshooting
LEDs
Figure A-5 shows the MultiVoice Gateway back-panel LEDs for the MAX 4000, which
display the status of the Ethernet interface.
Figure A-5. Ethernet interface LEDs on the MAX 4000 back panel
Table A-5 describes the Ethernet interface LEDs for the MAX 4000.
Table A-5. MAX 4000 Ethernet interface LEDs on back panel
LED Description
ACT (Activity)
COL (Collisions)
On when the MultiVoice Gateway is detecting activity (network traffic) on its Ethernet interface.
On when the MultiVoice Gateway detects packet collisions on the
Ethernet.
On, indicates Ethernet interface is through AUI port.
AUI
UIP On, indicates Ethernet interface is through LAN UTP port.
LI (Link integrity) On when the Ethernet interface is functional.
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Troubleshooting
ISDN cause codes
ISDN cause codes
ISDN cause codes are numerical diagnostic codes sent from an ISDN switch to a DTE. These codes provide an indication of why a call failed to be established or why a call was terminated.
The cause codes are part of the ISDN D-channel signaling communications supported by the
Signaling System 7 supervisory network (WAN). When you dial a call from the MultiVoice
Gateway over a line with ISDN signaling, the MultiVoice Gateway reports the cause codes in the Message Log status menu. When the MultiVoice Gateway clears the call, a cause code is reported even when inband signaling is in use. If the PRI or BRI switch type is 1TR6
Table A-6 lists the numeric cause codes and provides a description of each.
Table A-6. ISDN cause codes
Code
2
3
0
1
4
Cause
Valid cause code not yet received
Unallocated (unassigned) number
No route to specified transit network (WAN)
No route to destination
Send special information tone
10
11
16
17
8
9
6
7
18
19
21
22
23
MultiVoice Gateway for the MAX— User’s Guide
Channel unacceptable
Call awarded and being delivered in an established channel
Prefix 0 dialed but not allowed
Prefix 1 dialed but not allowed
Prefix 1 dialed but not required
More digits received than allowed, but the call is proceeding
Normal clearing
User busy
No user responding
No answer from user (user alerted)
Call rejected
Number changed
Reverse charging rejected
Preliminary November 23, 1998 A-7
Troubleshooting
ISDN cause codes
Table A-6. ISDN cause codes (continued)
Code
38
39
40
41
33
34
35
37
28
29
30
31
24
25
26
27
46
47
49
50
42
43
44
45
51
52
Cause
Call suspended
Call resumed
Nonselected user clearing
Destination out of order
Invalid number format (incomplete number)
Facility rejected
Response to STATUS ENQUIRY
Normal, unspecified
Circuit out of order
No circuit/channel available
Destination unattainable
Degraded service
Network (WAN) out of order
Transit delay range cannot be achieved
Throughput range cannot be achieved
Temporary failure
Switching equipment congestion
Access information discarded
Requested circuit channel not available
Pre-empted
Precedence call blocked
Resource unavailable, unspecified
Quality of service unavailable
Requested facility not subscribed
Reverse charging not allowed
Outgoing calls barred
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Troubleshooting
ISDN cause codes
Table A-6. ISDN cause codes (continued)
Code
70
79
81
82
66
67
68
69
57
58
63
65
53
54
55
56
87
88
89
90
83
84
85
86
91
92
Cause
Outgoing calls barred within CUG
Incoming calls barred
Incoming calls barred within CUG
Call waiting not subscribed
Bearer capability not authorized
Bearer capability not presently available
Service or option not available, unspecified
Bearer service not implemented
Channel type not implemented
Transit network selection not implemented
Message not implemented
Requested facility not implemented
Only restricted digital information bearer capability is available
Service or option not implemented, unspecified
Invalid call reference value
Identified channel does not exist
A suspended call exists, but this call identity does not
Call identity in use
No call suspended
Call having the requested call identity has been cleared
Called user not member of CUG
Incompatible destination
Nonexistent abbreviated address entry
Destination address missing, and direct call not subscribed
Invalid transit network selection (national use)
Invalid facility parameter
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Troubleshooting
ISDN cause codes
103
111
127
99
100
101
102
Table A-6. ISDN cause codes (continued)
Code
93
95
96
97
98
Cause
Mandatory information element is missing
Invalid message, unspecified
Mandatory information element is missing
Message type nonexistent or not implemented
Message not compatible with call state, or message type nonexistent or not implemented
Information element nonexistent or not implemented
Invalid information element contents
Message not compatible with call state
Recovery on timer expiry
Parameter nonexistent or not implemented
Protocol error, unspecified
Internetworking, unspecified
Table A-7 lists the cause codes for the 1TR6 switch type.
Table A-7. ISDN cause codes for 1TR6 switch type
7
8
1TR6 Code Cause
1
3
10
16
17
Invalid call reference value
Bearer service not implemented. (Service not available in the
A-exchange or at another position in the network, or no application has been made for the specified service.)
Call identity does not exist. (Unknown call identity)
Call identity in use. (Call identity has already been assigned to a suspended link.)
No channel available. (No useful channel available on the subscriber access line—only local significance.)
Requested facility not implemented. (The specified FAC code is unknown in the A-exchange or at another point in the network.)
Request facility not subscribed. (Request facility rejected because the initiating or remote user does not have appropriate authorization.)
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Troubleshooting
ISDN cause codes
Table A-7. ISDN cause codes for 1TR6 switch type (continued)
56
57
58
1TR6 Code Cause
32
33
34
37
48 - 50
53
59
61
62
89
90
Outgoing calls barred. (Outgoing call not possible due to access restriction that has been installed.)
User access busy. (If the total made up of the number of free
B-channels and the number of calling procedures without any defined B-channel is equal to four, any new incoming calls will be cleared down from within the network. The calling party receives a
DISC with a cause of user access busy, which indicates the first busy instance, and a busy signal.
Negative CUG comparison. (Link not possible because of negative
CUG comparison.)
Communication as semipermanent link not permitted.
Not used. (Link not possible because, for example, RFNR check is negative.)
Destination not obtainable. (Link cannot be established in the network because of incorrect destination address, services, or facilities.)
Number changed. (Number of B-subscriber has changed.)
Out of order. (Remote TE not ready)
No user responding. (No TE has responded to the incoming SETUP or call has been interrupted, absence assumed—expiry of call timeout T3AA.)
User busy. (B-subscriber busy)
Incoming calls barred. (B-subscriber has installed restricted access against incoming link, or the service, which has been requested, is not supported by the B-subscriber.)
Call rejected. (To A-subscriber: Link request actively rejected by
B-subscriber, by sending a DISC in response to an incoming SETUP.
To a TE during the phase in which an incoming call is being established: The call has already been accepted by another TE on the bus.)
Network congestion. (Bottleneck situation in the network; for example, all-trunks-busy, no conference set free)
Remote user initiated. (Rejected or cleared down by remote user or exchange.)
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Troubleshooting
Common problems and their solutions
Table A-7. ISDN cause codes for 1TR6 switch type (continued)
1TR6 Code Cause
112
113
114
115
127
35
Local procedure error. (In REL: Call cleared down as a result of local errors; for example, invalid messages or parameters, expiry of timeout. In SUS REJ: The link must not be suspended because another facility is already active. In RES REJ: No suspended call available. In FAC REJ: No further facility can be requested because one facility is already being processed, or the specified facility can not be requested in the present call status.)
Remote procedure error. (Call cleared down because of error at remote end.)
Remote user suspended. (The call has been placed on hold or suspended at the remote end.)
Remote user resumed. (Call at remote end is no longer on hold, suspended, or in the conference status.)
User Info discarded locally. (The USER INFO message is rejected locally. This cause is specified in the CON message.)
Nonexistent CUG. (This CUG does not exist.)
Common problems and their solutions
This section lists problems you might encounter and describes ways to resolve them. It categorize common problems as configuration problems, hardware configuration problems,
ISDN-interface problems, and problems indicated by the LEDs.
Configuration problems
The most common problems result from improperly configured profiles.
DO menus do not allow most operations
When the list of DO commands appears, many operations might not be not available if the right profile has not been selected. Because the MultiVoice Gateway can manage a number of calls simultaneously, you might need to select a specific Connection profile, Port profile, or
Call profile in order to see certain DO commands. For example, to dial from a Call profile or a
Connection profile, you must move to the Call profile (Host/6 > Port N Menu > Directory) or the Connection profile and then press Ctrl-D, then 1.
Note that you cannot dial if Operations=No for the control port. If a call is already active,
DO 2 (Hang Up) appears instead of DO 1 (Dial). If the T1 or E1 line is not available, Trunk
Down appears in the message log and you cannot dial.
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Troubleshooting
Common problems and their solutions
The MultiVoice Gateway cannot dial out on a T1 or E1 line
To verify that a profile is correctly configured:
1 Make certain that you have entered the correct phone number to dial.
2 Verify that the Data Svc parameter specifies a WAN service available on your line.
If you request a WAN service that is not available on your line, the WAN rejects your request to place a call.
3 Check whether the channels using the requested WAN service are busy.
If these channels are busy, an outgoing call might be routed to channels for which you did not request the specified WAN service. Check the Data Svc, Call-by-Call, and PRI # Type parameter values in the profile.
No Channel Avail error message
If the error message No Channel Avail appears in the Message Log display when the
MultiVoice Gateway tries to place a call, check the Line profile configuration. This message can also indicate that the lines’ cables have been disconnected or were installed incorrectly.
Hardware configuration problems
If you cannot communicate with the MultiVoice Gateway through the VT100 control terminal, you might have a problem with terminal configuration, the control port cable, or the
MultiVoice Gateway hardware.
Cannot access the VT100
If no data is displayed on the VT100, verify that the unit successfully completes all of the power-on self tests. Proceed as follows:
1 Verify that the MultiVoice Gateway and your terminal are set at the same speed.
2 Locate the LED labeled Fault.
3 Switch on the MultiVoice Gateway.
The Fault LED should remain off except during the power-on self tests. If you are using the
VT100 interface, press Ctrl-L to refresh the screen.
If the Fault LED remains on longer than a minute, there is a MultiVoice Gateway hardware failure. A blinking Fault LED also indicates a hardware failure. Should these situations arise, contact Ascend Customer Support.
Fault LED is off but no menus are displayed
If the unit passed its power-on self tests and you still cannot communicate with the vt100 interface, press Ctrl-L to refresh the screen. If you still do not see any data, check the cabling between the MultiVoice Gateway and your terminal as follows:
1 Check the pin-out carefully on the 9-pin cable.
The control terminal plugs into the HHT-VT100 cable or the 9-pin connector labeled
Control on the back of the MultiVoice Gateway. If you are connecting to an IBM PC-like
9-pin serial connector, a straight-through cable is appropriate. Otherwise, you might need a 9-to-25 pin conversion cable.
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Troubleshooting
Common problems and their solutions
2 Check the flow control settings on your VT100 terminal.
If you are not communicating at all with the MultiVoice Gateway, see whether you can establish communication after you have turned off all transmit and receive flow control at your terminal or terminal emulator.
3 Determine whether you need a null-modem cable converter.
In general, it is not required for communications to the MultiVoice Gateway. However, so many different cable and terminal configurations are available that in some cases a null-modem cable converter might be required.
Random characters appear in the VT100 interface
If random or illegible characters appear on your display, you probably have a communications settings problem, specify the following settings:
• 9600 bps data rate
• 8 data bits
• 1 stop bit
• No flow control
• No parity
If you have changed the data rate through the Port profile, make certain that your VT100 terminal matches that rate.
A Power-On Self Test fails
If the start-up display indicates a failure in any of its tests, an internal hardware failure has occurred with the unit. In this case, contact Ascend Customer Support.
ISDN PRI and BRI interface problems
Problems sometimes encountered with ISDN PRI and BRI interfaces include calls not dialed or answered reliably, Net/BRI lines not dialing or answering calls, apparent logical-link failures, and WAN calling errors in outbound Net/BRI calls.
Calls are not dialed or answered reliably
If calls are not dialed or answered reliably:
1 Check your cabling.
The first and most critical aspect of the interface is the physical cable connecting the
MultiVoice Gateway to the line or terminating equipment. Typically, WAN interface cabling problems appear immediately after installation. If you are unsure about the cabling required, contact Ascend Customer Support. MAX Getting Started describes the general
PRI and BRI interface requirements and lists cabling pin-outs.
2 If the cabling is not the problem and the MultiVoice Gateway is a T1 unit, ensure that the value of the Buildout parameter or the Length parameter in the Line profile matches the actual distance in your configuration.
The MultiVoice Gateway displays the Buildout parameter if its interface to the T1 line is equipped with an internal CSU. Its enumerated values can be 0 dB, 7.5 dB, 15 dB, and
22.5 dB. Contact your carrier representative to determine which value to choose.
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Troubleshooting
Common problems and their solutions
If the line interface is not equipped with an internal CSU, the Length parameter is displayed. It can specify a cable length, of 1-133, 134-266, 267-399, 400-533, or 534-655, in feet, which should correspond to the distance between the MultiVoice Gateway and the
WAN interface equipment, typically a CSU or multiplexer.
Note: T1 PRI ports not equipped with internal CSUs require an external CSU or other equipment approved for the metallic interface between the MultiVoice Gateway and the WAN facility.
The Net/BRI lines do not dial or answer calls
Do not connect the MultiVoice Gateway unit’s Net/BRI ports directly to U-interface BRI lines.
The MultiVoice Gateway unit’s Net/BRI ports require carrier-approved Network Terminating- type 1 (NT1) equipment between the MultiVoice Gateway and BRI lines. Note that Net/BRI outbound calls require the use of trunk groups.
No Logical Link status
If you notice that the status of a Net/BRI line in the Line Status display is No Logical Link, you might or might not have a problem.
In some countries outside the U.S., it is common for no logical link to exist before the
MultiVoice Gateway places a call. In the U.S., when you first plug a line into the MultiVoice
Gateway or switch power on, the central office switch can take as long as 15 minutes to recognize that the line is now available. You might have to wait that long for the line state to change to Active (A). The physical link can exist without a logical link up.
If you wait longer than 15 minutes and the line is still not available:
1 Determine whether all the ISDN telephone cables are wired straight through.
If you are running multipoint (passive bus) on your switch, all of the ISDN telephone cables must be wired straight through. If any of the cables are wired to cross over, you will not be able to place calls.
2 Verify that 100% termination is provided on each ISDN line.
3 Determine whether you have correctly specified the Service profile Identifiers (SPIDs) in the Line profile for each line. If the SPIDs are not correctly specified, the line status might indicate No Logical Link. Check with your system manager or carrier representative to obtain the SPID or SPIDs for your line. To specify your SPIDs, use the Pri SPID and Sec
SPID parameters in the Line profile.
WAN calling errors occur in outbound Net/BRI calls
Should you encounter a problem in which the Call Status window immediately indicates a
WAN calling error when the MultiVoice Gateway places a call on a Net/BRI module, proceed as follows to resolve the problem:
1 Check the value of the Data Svc parameter in the Call or Connection profile.
Try both the 64K and 56K options for Data Svc , to see whether using a different value solves the problem.
2 Verify that you are using the correct dialing plan.
Depending on how the BRI lines are configured, you might need to type four, seven, or ten digits to communicate with the remote end.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 A-15
Troubleshooting
Common problems and their solutions
Four-digit dialing involves the last four digits of your phone number. For example, if your phone number is (415) 555-9015, four-digit dialing requires that you type only the last four digits—9015. Seven-digit dialing specifies that you dial the digits 5559015, and ten-digit dialing requires 4155559015.
If you are sending the incorrect number of digits, the MultiVoice Gateway cannot route the call. Ask your carrier representative for the correct dialing plan, or simply try all of the possibilities.
3 Ask your carrier representative to verify that the line is capable of supporting the call types you are requesting.
Callers dial destination correctly, but nothing happens
If callers dial a MultiVoice Gateway, hear a dial-tone, and dial the destination phone number, but nothing more happens:
• Make sure that the destination MultiVoice Gateway is registered and that the MultiVoice
Access Manager (MVAM) is on and operating correctly. Attempt to ping both the
MultiVoice Gateway and the Gatekeeper running MVAM from a remote system.
• Also check for IP-network congestion, which might cause packet loss between MultiVoice
Gateways. Because IP-network congestion can occur in bursts, you might advise the caller to wait a few seconds, then try the call again.
• Check the MultiVoice Gateway to verify whether an IP address is entered for the 2nd GK
IP parameter. Make sure the settings for the Pri GK Retries , Reg Retry Timer , and Keepalive Timer parameters are appropriate for the operating conditions on you network.
• If ANI authentication is used, verify that the Collect CLID/ANI parameters is enabled, and make sure the proper settings for the Net/T1 or Net/E1 parameters are enabled for ANI collection.
Callers dial destination, hear tick-tock sound, but nothing happens
In a PRI environment, callers should hear the ringing tone after dialing the destination phone number. In the absence of a ringing tone, the MultiVoice Gateway generates a tick-tock sound.
If callers dial into the local MultiVoice Gateway, hear a dial-tone, dial the destination phone number, and hear a tick-tock sound in phone, but nothing more happens, make sure the destination MultiVoice Gateway is available and operating correctly. Also check for
IP-network congestion, which might cause packet loss between MultiVoice Gateways.
Because IP-network congestion can occur in bursts, you might advise the caller to wait a few seconds, then try the call again. If necessary, reboot the destination MultiVoice Gateway.
Callers hear a fast busy tone after dialing, using single-stage dialing
If callers dial into the local MultiVoice Gateway, using single-stage dialing, and hears silence, then a fast busy signal, the Destination Number Identification String (DNIS) was not passed to the Gateway. In this case:
• Make sure the user entered both the access number for the Gateway and destination number when they dialed.
A-16 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Troubleshooting
Common problems and their solutions
• Check the switch, or PBX. If it cannot pass the DNIS to the Gateway, change the setting on the MultiVoice Gateway for the Single Dial Enable parameter to No. Callers will dial the Gateway and destination telephone numbers separately.
• If the switch, or PBX, passes the DNIS to the Gateway, check the switch configuration, and the Gateway configuration. Make sure the Gateway is using the proper settings for the
Net/T1 or Net/E1 parameters.
Testing a switch
You can test your switch (or PBX) to determine whether it supports passing DNIS to the
MultiVoice Gateway by running the h323calldisplay command from the Terminal
Server screen of the MAX.
To perform this test, use the following procedure:
1 Make sure the MAX is configured for single-stage dialing.
2 Press Ctrl-D to display the Diagnostics profile. Select D-Diagnostics .
3 At the prompt, enable h323calldisplay :
> h323calldisplay
H323 call display is ON
>
4 Place a call through the MAX, using single stage dialing.
After approximately 16 seconds, the MAX will display a message similar to the following:
_lanMakeCall: Tel. # = XXXXX
If XXXXX is the called telephone number, then the switch supports DNIS pass-through.
If XXXXX is anything other than the called telephone number, and you heard a dial tone from the MAX, the switch doesn’t support DNIS pass-through. In this case, the MAX should be configured for two-stage dialing
Note: The 16-second delay results from not terminating the dial string with a # . The MAX waited for the inter-digit timer to expire.
Problems indicated by the LEDs
LEDs do not illuminate for the secondary E1 or T1 line
If no LEDs related to the secondary line are illuminated, the line is disabled in the Line profile.
You can enable the secondary line by modifying the Line profile.
The E1 or T1 line is in a Red Alarm state
If the Alarm LED and the Line Status menu indicate that the line is in a Red Alarm state, the
MultiVoice Gateway cannot establish proper synchronization and frame alignment with the
WAN. This behavior is normal for as long as 30 seconds after a PRI line is first plugged into the MultiVoice Gateway.
If the Red Alarm condition persists for longer than 30 seconds:
1 Check the value of the Framing Mode parameter in the Line profile.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 A-17
Troubleshooting
Common problems and their solutions
Change the value to the other available option and check to see whether the Red Alarm condition goes away within 30 seconds.
2 If the Red Alarm state persists, check the cabling.
You might have a crossover cable installed when a straight-through cable is required, or vice versa. If the MultiVoice Gateway is connected through bantam plugs, reverse the transmit and receive plugs. Then allow the MultiVoice Gateway to attempt to establish synchronization for an additional 30 seconds.
3 You can eliminate the cabling as a possible cause by replacing the connection with a loopback plug. The LS LED should go off immediately, followed by the RA LED in about
30 seconds.
A PRI line is in use and the Alarm LED blinks
A blinking ALARM LED means that the physical configuration of the E1 or T1 line is correct but the D channel is not communicating with the WAN. To resolve this problem:
1 Verify with your carrier representative that the D channel is channel 16 (E1) or 24 (T1).
2 If the D channel number is correct, check the value of the Line Encoding parameter in the
Line profile. When B8ZS encoding is in use, a noninverted D channel is established. If
AMI encoding is selected, an inverted D channel is established. Check the line translations provided by your carrier representative and set the line encoding to match the inversion requirements.
3 Determine whether your WAN interface or the MultiVoice Gateway T1 unit is equipped with a CSU.
If the WAN interface or the MultiVoice Gateway is not equipped with a CSU, the ALARM
LED blinks. Verify that you have specified the proper Length or Buildout value in the Line profile.
4 Verify that the D channel is in service.
If no equipment has been plugged into the line for a short period of time (five to ten minutes), the D channel is taken out of service. You might need to ask your carrier to put the D channel back into service.
A-18 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Provisioning the Switch
B
Provisioning the switch for T1 access
If you use an inband signaling line, the T1 circuit at the Point-of-Presence (POP) must support
the translations listed in Table B-1 for compatibility with the MultiVoice Gateway.
Table B-1. T1 access provisioning information
Translation
Two-state DTMF (Dual-Tone
Multifrequency) dialing
Outgoing wink start
Incoming immediate seizure
Optional or required
Required.
Incoming wink start
Incoming digits suppressed
Answer supervision
Switched data
Required.
Optional for a switch.
Does not apply on T1 lines to a PBX.
Optional for a switch
Required on T1 lines to a PBX
Required, except when a PBX is connected to a T1 line supplied by the MultiVoice
Gateway through PRI-to-T1 conversion.
Required.
Required.
No voice/digital loss plan is allowed, but the drop-and-insert channels to a PBX and the channels to digital modems can be voice channels.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 B-1
Provisioning the Switch
Provisioning the switch for T1 PRI access
Four-state A-bit signaling, four-state B-bit signaling, and pulse dialing are not supported.
However, lines using these types of signaling are passed through transparently when the
MultiVoice Gateway performs drop-and-insert between lines #1 and #2.
(For further information about wink-start and inband signaling, see the description of the Rob
Ctl parameter in the MAX Reference Guide.)
Provisioning the switch for T1 PRI access
Request the following information from your WAN provider about your WAN interface:
• Whether the line uses inband or ISDN D-channel signaling.
• Whether the line uses B8ZS or AMI line encoding.
• Whether the line uses ESF or D4 framing.
• Each phone number assigned to the line on a channel-by-channel or service-by-service basis.
• The number of nailed-up channels, if any.
• The number of unused channels, if any.
• The types of call-by-call services (also called NSF identifiers) on the switched channels.
• Whether the line uses B channel, H0 channel, or H11 channel provisioning.
• The D-channel assignment.
• The NFAS ID number (if the T1 PRI line is provisioned for NFAS).
Keep the following additional information in mind:
• In general, ESF framing and B8ZS line encoding are both recommended for T1 PRI-based applications. In addition, channel 24 must be the D channel, except for applications using
Non-Facility Associated signaling (NFAS).
• Applications that require NFAS must be connected to an AT&T or Northern Telecom switch provisioned with NFAS.
The service provider supplies guidelines for NFAS ID assignments and D-channel assignments. Note that the MultiVoice Gateway must have D-channel signaling functionality and at least two WAN ports to use NFAS.
• The MultiVoice Gateway can receive multichannel calls using Combinet or MP encapsulation only if all channels of the call share a common phone number (namely, a hunt group).
You can request that your service provider supply you with a hunt group.
What you need from your E1/PRI service provider
You need the following information from your E1/PRI service provider:
• The phone numbers assigned to your E1/PRI interface, channel-by-channel
• Nailed-up channels (also called private WAN), if any
• Unused channels, if any
• Switch type (or emulation)—DPNSS only
• Switch layers 2 and 3 configuration—DASS 2 and DPNSS only (A/B end, X/Y end)
B-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Provisioning the Switch
Supported WAN switched services
• Rate adaptation protocol—DASS 2 and DPNSS only (X.30 and V.110)
Note: The MultiVoice Gateway can receive multichannel calls using Combinet or MP encapsulation only if all channels of the call share a common phone number (namely, a hunt group). You can request that your service provider supply you with a hunt group.
Supported WAN switched services
The MultiVoice Gateway E1 PRI supports the following WAN switched services:
• 56 Kbps and 64 Kbps data services
• GloBanD (and GVPN in CCITT countries) PRI network services—multiples of 64 Kbps
When ordering a data service, make sure it is available end-to-end. Otherwise, the data carried by the call will be corrupted or the carrier will reject the call. For example, a GloBanD 512
Kbps call made at a PRI interface is rejected when the called end is BRI, because GloBanD does not support BRI.
Provisioning the switch for ISDN BRI access
When ordering ISDN BRI service, make sure you understand the settings for BRI-specific provisioning parameters and the information the carrier gives you about the BRI line.
Parameters on the MultiVoice Gateway
The tables that follow supply provisioning information for the ISDN BRI interface when a
Net/BRI module (MX-SL-8BRIN) is installed. These requirements vary by switch type.
Table B-2 provides information for AT&T 5ESS switches operating in Point-to-Point (PTP),
Multi-Point (MP), or National ISDN-1 (NI-1) mode.
Table B-2. AT&T 5ESS provisioning information
Comments Element Value
Terminal Type A
Number of Circuit Switched
Data (CSD)
2
Number of Circuit Switched
Voice (CSV)
1
Number of Call
Appearances
1
Except when it handles calls to digital modems, the MultiVoice Gateway is a data device, and you can substitute voice service for data service only if end-to-end data integrity is guaranteed. Voice service is required if digital modems are installed.
Except when it handles calls to digital modems, the MultiVoice Gateway is a data device, and you can substitute voice service for data service only if end-to-end data integrity is guaranteed. Voice service is required if digital modems are installed.
Not relevant for proper operation of the
MultiVoice Gateway.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 B-3
Provisioning the Switch
Provisioning the switch for ISDN BRI access
Table B-2. AT&T 5ESS provisioning information (continued)
Element
Ringing/Idle Call
Appearances
Autohold is Y/N
Onetouch is Y/N
Value
Idle
No
No
Comments
The default for Terminal Type A.
The default for Terminal Type A.
The default for Terminal Type A.
Table B-3 provides provisioning information for Northern Telecom switches.
Table B-3. Northern Telecom provisioning information
Comments Element
Signaling
Protocol Version Control
(PVC)
Value
Functional
1 or 2 1 is NTI custom.
2 is NI-1 (National ISDN-1), which requires a TID to be assigned as a suffix to the SPID.
TEI assignment
Release Key
Dynamic
No
Ringing Indicator No
Not relevant for proper operation of the
MultiVoice Gateway.
Not relevant for proper operation of the
MultiVoice Gateway.
EKTS (Electronic Key
Telephone System)
Off
Note: The MultiVoice Gateway can receive multichannel calls using Combinet or MP encapsulation only if all channels of the call share a common phone number (namely, a hunt group). You can request that your service provider supply you with a hunt group.
Information required from the ISDN BRI provider
If a Net/BRI module (MX-SL-8BRIN) is installed, your ISDN BRI provider must provide you with the following information:
• The phone number assigned to your ISDN BRI line.
• The SPIDs assigned to your ISDN BRI line (for lines running in any mode other than
AT&T Point-to-Point). In countries outside the United States, SPIDs might or might not be required. Check with your carrier.
• Which channels are nailed up or unused, if any.
B-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Provisioning the Switch
Provisioning the switch for ISDN BRI access
SPIDs for AT&T 5ESS switches
If your ISDN BRI line comes from an AT&T 5ESS switch operating in Multi-Point (MP) or
National ISDN-1 (NI-1) mode, each SPID has the following format:
01 NNNNNNN 0 TT where:
•
•
NNNNNNN
is the 7-digit phone number of the ISDN BRI line.
TT
is the 2-digit TID (required only for NI-1).
The TID can be a value from 00 to 62. It is assigned by your carrier. Ascend recommends that you use 00 as the TID for all SPIDs.
For example, suppose that 555-1212 is the 7-digit phone number of an ISDN BRI line using
Multi-Point mode. The telephone company gives you the following SPID:
0155512120
Note: Because Multi-Point mode is not an NI-1-compliant, no 2-digit TID is required.
Now, suppose that 555-6001 and 555-6002 are the 7-digit phone numbers of an ISDN BRI line using NI-1 mode. You choose TID=00 for both numbers and the telephone company gives you the following SPIDs:
015556001000
015556002000
If your ISDN BRI line operates in Point-to-Point (PTP) mode, SPIDs are not required.
SPIDs for Northern Telecom DMS-100 switches
If your ISDN BRI line comes from a Northern Telecom (NTI DMS-100) switch, each SPID has the following format:
AAANNNNNNN SS TT
• where:
•
•
•
AAA
is the 3-digit area code of your ISDN BRI line.
NNNNNNN
is the 7-digit phone number of your ISDN BRI line.
SS
is the SPID suffix, which can contain zero, one, or two digits as follows:
– Empty
– 1 and 2 for each ISDN BRI line
– 01 and 02 for each ISDN BRI line
TT
is the 2-digit TID (required only for NI-1 [PVC=2]).
The TID can be a value from 00 to 62. It is assigned by your carrier. Ascend recommends that you use 00 as the TID for all SPIDs.
For example, suppose you are using Northern Telecom in NTI Custom mode [PVC=1]). The phone number of your ISDN BRI line, including the area code, is 415-555-1212. The telephone company gives you the following SPID:
415555121201
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 B-5
Provisioning the Switch
Provisioning the switch for ISDN BRI access
Now suppose you are using Northern Telecom in NI-1 mode [PVC=2]). 510-555-6001 and
510-555-6002 are the phone numbers of your ISDN BRI line. You choose TID=00 for both numbers and the telephone company gives you the following SPIDs:
5105550010100
5105550020200
B-6 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
MultiVoice Gateway Technical
Specifications
This appendix covers the following topics:
C
Battery
The MultiVoice Gateway contains an internal 3V lithium battery. The normal operating life of the battery exceeds five years.
Only trained engineers authorized by Ascend should open the MultiVoice Gateway unit’s case for testing, maintenance, installation, or any other purpose. Furthermore, only trained engineers should replace MultiVoice Gateway components.
Warning: The battery can explode if incorrectly replaced. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
ATTENTION: IL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT
INCORRECT DE LA BATTERIE. REMPLACER UNIQUEMENT AVEC UNE
BATTERIE DU MÉME TYPE OU D’UN TYPE RECOMMANDEÉ PAR LE
CONSTRUCTEUR. METTRE AU RÉBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 C-1
MultiVoice Gateway Technical Specifications
Power requirements
Power requirements
Table C-1 list the MultiVoice Gateway unit’s source power requirements.
Table C-1. MultiVoice Gateway source power requirements
Element
Voltage
Phase
Frequency
Value
90-240 Vac
Single
47-63 Hz
Table C-2 lists the redundant-power requirements for the MultiVoice Gateway.
Table C-2. Redundant-power MultiVoice Gateway requirements
Element
Voltage
Input
Power
Fuses
Value
-43 to -60 Vdc
MultiVoice Gateway 6000: 80W (nominal)-200W
(maximum)
Standard MultiVoice Gateway: 80W (nominal)-
120W (maximum)
7.5 Amp GMT (two fuses)
The MultiVoice Gateway unit’s configuration profiles are stored in battery-protected memory.
When the MultiVoice Gateway is turned off, the profiles are not lost.
Note: Use a protected AC power source, or add surge protection between the power source and the MultiVoice Gateway.
Environmental requirements
For best results, you should house the MultiVoice Gateway in a room with constant temperature and humidity. In general, cooler environments are better. An operating temperature of 32° to 104° Fahrenheit (0° to 40° Celsius) is recommended. Storage temperatures of -40° to 176° Fahrenheit (-71.4° to 80° Celsius) are acceptable.
Humidity should be high enough to prevent accumulation of static electricity, but low enough to prevent condensation. An operating relative humidity of up to 90% is acceptable.
You can operate the MultiVoice Gateway at altitudes of 0 to 14800 ft. (0-4500 m).
The MultiVoice Gateway base system weighs 15 lbs (6.81 kg). A fully loaded system weighs
30 lbs (13.6 kg). The MultiVoice Gateway has these dimensions: 3.0" x 17" x 12" (8.9 cm x
43.2 cm x 30.5 cm).
C-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
MultiVoice Gateway Technical Specifications
Alarm relay operating specifications
The base system of a redundant power MultiVoice Gateway or MultiVoice Gateway 6000 weighs 41 lbs (18.6 kg). A fully loaded system weighs 56 lbs (25.5 kg). The redundant power
MultiVoice Gateway has the dimensions 7.0" x 17.5" x 12" (17.8 cm x 44.5 cm x 30.5 cm).
Alarm relay operating specifications
On the back panel of the Ascend unit is a pair of alarm-relay terminal-block contacts that remains open during normal operation. The contacts close during loss of power, hardware failure, or reset.
The maximum rated load for the alarm relay is:
• 1 amp at 30 Vdc.
• 0.6 amp at 60 Vdc.
• 0.6 amp at 60 Vac.
!
Caution: To reduce the risk of electric shock, do not connect the alarm circuit to a device with an output exceeding 30 Vrms, 42.4 Vpeak, or 60 Vdc.
Additional details on the technical specifications for the MAX 6000, MAX 4000 and MAX
2000 MultiVoice Gateways may be found in the Getting Started Guide for that particular switch.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 C-3
Cables and Connectors
D
Additional details on the cables and connectors for the MAX 6000, MAX 4000 and MAX
2000 MultiVoice Gateways may be found in the Getting Started Guide for that particular switch.
User interface specifications
This section provides cabling pinouts for the Control Monitor, Palmtop Controller, and MIF interfaces.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-1
Cables and Connectors
User interface specifications
Control port and cabling pinouts for the Control Monitor and MIF
The Control port uses a standard DE-9 female connector that conforms to the EIA RS-232
standard for serial interfaces. Table D-1 lists all MultiVoice Gateway models that use the
RS-232 pinouts.
Table D-1.Control Monitor and MIF Control port and cabling pinouts
7
8
5
6
*9
DE-9 pin number
3
4
1
2
GND
DSR
RTS
CTS
*RI
RS-232 signal name
DCD
RD
SD
DTR
Function I/O
Data Carrier Detect O
Serial Receive Data O
Serial Transmit Data I
Data Terminal
Ready
I
Signal Ground
Data Set Ready
Request to Send
Clear to Send
*Ring Indicator
O
I
O
*O
Note: *Pin 9 is not active (Ring Indication signal not supplied).
Pinouts for the Palmtop Controller
Table D-2 specifies the pins and corresponding functions of the Palmtop Controller jacks. In
the I/O columns, Out (O) is from the MultiVoice Gateway toward the Palmtop.
Table D-2.Palmtop Controller pinouts
Function I/O
3
4
1
2
5
6
MultiVoice
Gateway RJ12 pin
Power to Palmtop, +5V
Control Out
Control In
Serial Transmit Data
Serial Receive Data
Ground
I
O
O
O
I
D-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
User interface specifications
Palmtop port and cabling pinouts for a Control Monitor
Table D-1 illustrates the MIF Palmtop port and cabling pinouts for a Control Monitor.
Figure D-1. Control Monitor and MIF Palmtop port and cable
Table D-3 lists the specifications you need to adapt the Palmtop port for use as a Control
Monitor or MIF interface through a VT100 terminal.
Table D-3.Control Monitor and MIF Palmtop port and cabling pinouts
Model number HHT-VT-100
Part number 2510-0088-001
Signal (MultiVoice
Gateway)
Power (+5V)
Control Out
Control In 3
Serial Transmit Data 4
1
2
Serial Receive Data
Ground
5
6
MultiVoice Gateway
RJ12 pin number
VT-100 female DE-9 pin number
Not connected
1
4
2
3
5
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-3
Cables and Connectors
Ethernet interface specifications
Ethernet interface specifications
The base unit of a MultiVoice Gateway has an Ethernet interface that supports the physical specifications of IEEE 802.3 and IEEE 802.14 with Ethernet 2 (Ethernet/DIX) framing. The unit provides a single Ethernet interface that auto-senses the Ethernet type to which it is connected. It supports the following types:
• 10Base-T (Unshielded Twisted Pair): Twisted pair Ethernet and IEEE 802.3 (10Base-T) with an RJ-45 connector, labeled LAN UTP.
• 100 Base-T: 100 Mbps Baseband Modulation on Twisted Pair.
• AUI (Attachment Unit Interface): Standard Ethernet and IEEE (10Base-5) with a 15-pin
AUI connector (MAX 4000/MAX 2000).
The Ethernet address used to identify the Ethernet interface resides in the MultiVoice Gateway unit’s motherboard.
To install the Ethernet interface, you must have the equipment described in either of the following sections.
10Base-T
For 10Base-T, you need a twisted-pair Ethernet cable and a dual twisted-pair cable terminated with RJ-45 modular jacks.
Use an EIA/TIA 568 or IEEE 802.3 10Base-T cable.
100Base-T
For 100Base-T, you need a twisted-pair Ethernet cable and a dual twisted-pair cable terminated with RJ-45 modular jacks.
Use one of the following cables: 100BASE-T2, 100BASE-T4 (not very popular),
100BASE-TX, or 100BASE-FX.
AUI
For Standard Ethernet, you need a transceiver and transceiver cable.
D-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
T1/PRI interface specifications
T1/PRI interface specifications
This section provides the specifications for the MultiVoice Gateway unit’s T1/PRI interface and covers cabling requirements.
T1/PRI CSU requirements
T1/PRI requirements differ depending on whether a T1/PRI port on the MultiVoice Gateway is equipped with an internal Channel Service Unit (CSU).
Port with internal CSU
If a T1/PRI port on the MultiVoice Gateway has an internal CSU, you can connect the port directly to the metallic interface of the WAN.
To avoid harming the WAN, you must contact your carrier for approval before installation.
Once you install the MultiVoice Gateway, you must notify the carrier before disconnecting the
MultiVoice Gateway from the WAN. If you disconnect or turn off the MultiVoice Gateway without prior notification, the carrier might temporarily discontinue your T1/PRI service.
The MultiVoice Gateway unit’s internal CSUs are compatible with dry-loop T1/PRI lines, and with span-powered or wet-loop powered T1/PRI lines.
Port without internal CSU
A T1/PRI port of the MultiVoice Gateway that does not have an internal CSU cannot connect directly to the WAN.
You must connect the port to other equipment that provides the interface to the WAN (for example, an external CSU). Your carrier determines the correct value for the line buildout
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-5
setting of the CSU. You configure this parameter during installation. (For more information,
see the MAX Reference Guide.)Refer to Table D-4 lists CSU specifications.
Table D-4.CSU specifications
Information Value
CSU Registration
Critical Circuitry Power Source
Line Capture Frequency
Line Code
Line Framing
Line Input/Output Impedance
Received Signal Level Range
Transmitted Signal Level
2CZUSA-74421-DE-N
Dry Loop from local AC power source
1.544 Mb/s +/- 200 b/s
AMI or B8ZS
D4 or ESF
100 Ohms +/- 5%
DSX-1 level to -27.5 dB
DSX-1 level into 100 Ohms
Line Buildout
Pulse Density and Consecutive Zeros
Enforcement
0.0, 7.5, 15.0, or 22.5 dB
In accordance with requirements of
AT&T Pub 62411
Line Loopback (LLB) Set Inband Code (10000) repeating binary pattern
Line Loopback (LLB) Reset Inband Code (100) repeating binary pattern
Note: During loss of power or whenever the MultiVoice Gateway restarts, a relay closure returns the T1 PRI signal to the WAN. That is, the T1 PRI line is looped back. However, if the
MultiVoice Gateway is configured for framing-compatible drop-and-insert functionality, all channels of line #1 are passed to line #2. Note that line #1 and line #2 of a MultiVoice Gateway expansion module always loop back upon loss of power, regardless of how they are configured.
T1/PRI cable specifications
The maximum cable distance between the T1/PRI WAN interface equipment and the
MultiVoice Gateway should not exceed 655 feet (200 m) for a MultiVoice Gateway without
CSUs. Measure the line length and record it when you install the MultiVoice Gateway. You must specify this length when you configure the Line Profile parameters. (For more information, see the MAX Reference Guide.)
Use only cables specifically constructed for transmission of T1/PRI signals. The cables should meet standard T1 attenuation and transmission requirements. The following specifications are recommended:
• 100
Ω
• Two twisted pairs, Category 3 or better
Cables and Connectors
T1/PRI interface specifications
The WAN interface cables and plugs described in the following sections are available for the
MultiVoice Gateway unit’s WAN interfaces.
T1/PRI crossover cable: RJ48C/RJ48C
Install the RJ48C/RJ48C crossover cable when the WAN transmits on pins 5 and 4 and
receives on pins 2 and 1. Refer to Figure D-2 and Table D-5.
Figure D-2. RJ48C/RJ48C crossover cable
Table D-5.RJ48C/RJ48C crossover cable specifications
Model number RJ48C-X
Part number 2510-0059/0323-001
Pair # Signal
(MultiVoice
Gateway)
1 Receive
2 Transmit
2
1
5
4
Male RJ48C
(MultiVoice
Gateway)
Male RJ48C
(remote)
5
4
2
1
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-7
Cables and Connectors
T1/PRI interface specifications
T1/PRI straight-through cable: RJ48C/RJ48C
Before installing the RJ48C/RJ48C straight-through cable, verify that the WAN transmits on
pins 2 and 1 and receives on pins 5 and 4. Refer to Figure D-3 and Table D-6.
Figure D-3. RJ48C/RJ48C straight-through cable specifications
Table D-6.RJ48C/RJ48C straight-through cable specifications
Model number RJ48C-S
Part number 2510-0064-001
Pair # Signal
(MultiVoice
Gateway)
1 Receive
2 Transmit
1
2
5
4
Male RJ48C
(MultiVoice
Gateway)
Male RJ48C
(remote)
1
2
5
4
D-8 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
T1/PRI interface specifications
T1/PRI straight-through cable: RJ48C/DA-15
Before installing the RJ48C/DA-15 straight-through cable, verify that the WAN transmits on
pins 3 and 11 and receives on pins 1 and 9. Refer to Figure D-4 and Table D-7.
Figure D-4. RJ48C/DA-15 straight-through cable
Table D-7.RJ48C/DA-15 straight-through cable specifications
Model number DA15-X
Part number 2510-0082-001
Pair #
1
2
Signal
(MultiVoice
Gateway)
Receive
Transmit
Male RJ48C
(MultiVoice
Gateway)
5
4
1
2
Male DA-15P
(remote)
1
9
3
11
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-9
Cables and Connectors
T1/PRI interface specifications
T1/PRI crossover cable: RJ48C/DA
Before installing the RJ48C/DA crossover cable, verify that the WAN transmits on pins 1 and
9 and receives on pins 3 and 11. Refer to Figure D-5 and Table D-8.
Figure D-5. RJ48C/DA crossover cable
Table D-8.RJ48C/DA crossover cable specifications
Model number DA15-S
Part number 2510-0065-001
Pair #
1
2
Signal
(MultiVoice
Gateway)
Male RJ48C
(MultiVoice
Gateway)
Male DA-15P
(remote)
Receive
Transmit 5
4
1
2
1
9
3
11
D-10 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
T1/PRI interface specifications
T1/PRI straight-through cable: RJ48C/Bantam
The WAN side of the RJ48C/Bantam straight-through cable connects to dual bantam jacks.
Refer to Figure D-6 and Table D-9.
Figure D-6. RJ48C/Bantam straight-through cable
Table D-9.RJ48C/Bantam straight-through cable specifications
Model number DBNT-RJ45
Part number 2510-0066-001
Pair # Signal
(MultiVoice
Gateway)
1 Receive
2 Transmit
1
2
5
4
Male RJ48
(MultiVoic e Gateway)
Male Dual - 310P
(remote)
Tip 1
Ring 1
Tip 2
Ring 2
T1 RJ48C-Loopback plug
The Rj48C-Loopback plug loops the transmit signal back to the MultiVoice Gateway.
Table D-10.RJ48C-Loopback plug specifications
Pair #
1
2
Signal Male RJ48C
Receive 1 (connects to 5)
2 (connects to 4)
Transmit 5 (connects to 1)
4 (connects to 2)
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-11
Cables and Connectors
E1/PRI interface specifications
T1/PRI WAN ports
Table D-11 lists the pins on RJ48C sockets used for T1/PRI WAN interface on the MultiVoice
Gateway. Only pins 1, 2, 4, and 5 are used. The remaining pins are not connected.
Table D-11.Transmit and Receive pins
MultiVoice Gateway T1/PRI interface
Receive (input) pair, Tip (T1)
Receive (input) pair, Ring (R1)
Transmit (output) pair, Tip (T)
Transmit (output) pair, Ring (R)
RJ48C DTE
Position 2
Position 1
Position 5
Position 4
WAN switched services available to the MultiVoice Gateway
The MultiVoice Gateway is compatible with both AT&T and Northern Telecom central office switches, and can access all T1/PRI switched digital services offered by AT&T’s ACCUNET
Switched Digital Services:
• MCI 56 Kbps and 64 Kbps services
• Sprint Switched 56 Kbps and 64 Kbps services
• MultiRate and GloBanD (and GVPN in CCITT countries) PRI network services
Note: The MultiVoice Gateway can access only Switched-56 Kbps services on a T1 access line or a Switched-56 line.
For a listing of the compatible switch types, see the Switch Type parameter in the MAX
Reference Guide. In addition to switched circuits, the MultiVoice Gateway can connect to nailed-up circuits and to aggregate nailed-up and switched circuits.
E1/PRI interface specifications
This section provides the specifications for the MultiVoice Gateway unit’s E1/PRI interface and covers cabling requirements.
During loss of power or whenever the MultiVoice Gateway restarts, a relay closure returns the
E1 PRI signal to the WAN. That is, the E1 PRI line is looped back. However, if the MultiVoice
Gateway is configured for framing-compatible drop-and-insert functionality, all channels of line #1 are passed to line #2. Note that line #1 and line #2 of a MultiVoice Gateway Net/E1 expansion module always loop back upon loss of power, regardless of how they are configured.
E1/PRI cable specifications
The WAN interface cables and plugs described in this section are available for the MultiVoice
Gateway unit’s WAN interfaces. Use only the cable specifically constructed for transmission.
D-12 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
E1/PRI interface specifications
E1/PRI crossover cable: RJ48C/RJ48C
Install the RJ48C/Rj48C crossover cable when the WAN transmits on pins 5 and 4 and receives
on pins 2 and 1. Refer to Figure D-7 and Table D-12.
Figure D-7. RJ48C/RJ48C crossover cable
.
Table D-12.RJ48C/RJ48C crossover cable specifications
Model number RJ48C-X
Part number 2510-0059/0323-001
Pair #
1
2
Signal
(MultiVoice
Gateway)
Receive
Transmit
2
1
5
4
Male RJ48C
(MultiVoice
Gateway)
Male RJ48C
(remote)
5
4
2
1
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-13
Cables and Connectors
E1/PRI interface specifications
E1/PRI straight-through cable: RJ48C/RJ48C
Before installing the RJ48C/RJ48C straight-through cable, verify that the WAN transmits on
pins 2 and 1 and receives on pins 5 and 4. Refer to Figure D-8 and Table D-13.
Figure D-8. RJ48C/RJ48C straight-through cable specifications
Table D-13.RJ48C/RJ48C straight-through cable specifications
Model number RJ48C-S
Part number 2510-0064-001
Pair # Signal
(MultiVoice
Gateway)
Male RJ48C
(MultiVoice
Gateway)
1 Receive
2 Transmit 5
4
1
2
Male RJ48C
(remote)
1
2
5
4
D-14 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
E1/PRI interface specifications
E1/PRI straight-through cable: RJ48C/DA-15
Before installing the RJ48C/DA-15 straight-through cable, verify that the WAN transmits on
pins 3 and 11 and receives on pins 1 and 9. Refer to Figure D-9 and Table D-14.
Figure D-9. RJ48C/DA-15 straight-through cable
Table D-14.RJ48C/DA-15 straight-through cable specifications
Model number DA15-X
Part number 2510-0082-001
Pair #
1
2
Signal
(MultiVoice
Gateway)
Receive
Transmit 5
4
1
2
Male RJ48C
(MultiVoice
Gateway)
Male DA-15P
(remote)
3
11
1
9
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-15
Cables and Connectors
E1/PRI interface specifications
E1/PRI crossover cable: RJ48C/DA
Before installing the RJ48C/DA crossover cable, verify that the WAN transmits on pins 1 and
9 and receives on pins 3 and 11. Refer to Figure D-10 and Table D-15.
Figure D-10.RJ48C/DA crossover cable
Table D-15.RJ48C/DA crossover cable specifications
Model number DA15-S
Part number 2510-0065-001
Pair #
1
2
Signal
(MultiVoice
Gateway)
Receive
Transmit 5
4
1
2
Male RJ48C
(MultiVoice
Gateway)
Male DA-15P
(remote)
1
9
3
11
D-16 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
E1/PRI interface specifications
E1/PRI straight-through cable: RJ48C/Bantam
The WAN side of the RJ48C/Bantam straight-through cable connects to dual bantam jacks.
Refer to Figure D-11 and Table D-16.
Figure D-11.RJ48C/Bantam straight-through cable
Table D-16.RJ48C/Bantam straight-through cable specifications
Model number DBNT-RJ45
Part number 2510-0066-001
Pair # Signal
(MultiVoice
Gateway)
1 Receive
2 Transmit
1
2
5
4
Male RJ48
(MultiVoice
Gateway)
Male Dual - 310P
(remote)
Tip 1
Ring 1
Tip 2
Ring 2
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-17
Cables and Connectors
E1/PRI interface specifications
E1/PRI straight-through cable: MultiVoice Gateway BNC to RJ48C
The MultiVoice Gateway BNC to RJ48C straight-through cable adapts a modular E1 port on the MultiVoice Gateway to coaxial cable E1 lines. You must also set the jumpers within the
MultiVoice Gateway for 50 Ohm service. Refer to Figure D-12 and Table D-17.
Figure D-12.MultiVoice Gateway BNC to RJ-48C straight-through cable
Table D-17.MultiVoice Gateway BNC to RJ-48C straight-through cable specifications
Part number 2510-0272-001
Pair #
1
2
Signal
(MultiVoice
Gateway)
Transmit
Receive
4
5
1
2
Male RJ48-C
(MultiVoice
Gateway)
Male Dual -
BNC
(remote)
B1 Sleeve
B1 Center
B2 Sleeve
B2 Center
D-18 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
ISDN BRI interface specifications
E1/PRI WAN ports
Table D-18 lists the pins on RJ48C sockets on the MultiVoice Gateway used for E1/PRI WAN
interface. Only pins 1, 2, 4, and 5 are used. The remaining pins are not connected.
Table D-18.Transmit and Receive pins
MultiVoice Gateway E1/PRI interface
Receive (input) pair, Tip (T1)
Receive (input) pair, Ring (R1)
Transmit (output) pair, Tip (T)
Transmit (output) pair, Ring (R)
RJ48C DTE
Position 2
Position 1
Position 5
Position 4
Note: E1/PRI models are also equipped with BNC connectors.
ISDN BRI interface specifications
This section provides the specifications for the MultiVoice Gateway unit’s ISDN BRI interface.
Warning: To reduce the risk of fire, communication cable conductors must be 26 AWG or larger.
Attention: Afin de reduire les risques d'incendie, les fils conducteurs du cable de communication doivent etre d'un calibre minimum de 26 AWG (American Wire Gauge), c’est-a-dire d'un minimum de 0,404 mm.
Warnung: Um Feuerrisiken zu reduzieren, müssen die Kommunikationskabel-Anschlüße 26
AWG oder größer sein.
For the Net/BRI module
The Net/BRI module (MX-SL-8BRIN) connects to the WAN through a network termination
(NT1) device. You must install a cable from the NT1 that ends in a 100
Ω
termination. The maximum distance between the NT1 and its termination is 3280 feet (1000 m). You can install the Net/BRI module anywhere along the length of the cable. Use only cable specifically constructed for ISDN BRI interfaces.
Note: In Belgium, install 10 m of cable between the Net/BRI module and the NT1.
Significant data errors can result from use of shorter cables.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-19
Cables and Connectors
Serial WAN cabling specifications
For the Host/BRI module
Each ISDN BRI line provided by the Host/BRI module (MX-SL-8BRIT) must end in a 100
Ω termination. The maximum cable distance between the Host/BRI and its termination is 3280 feet (1000 m). You can install the local ISDN BRI device anywhere along the length of the cable. Use only cable specifically constructed for ISDN BRI S interfaces.
Cable length requirements
Table D-19 specifies the recommended maximum length of the cable between the MultiVoice
Gateway and the serial host equipment. Longer distances at the specified data rates are possible when you use terminal timing, and still longer distances are supported by the installation of the Ascend RPM, a hardware device that provides an extended distance high-speed link between the MultiVoice Gateway and the serial host equipment.
Table D-19.Cable length requirements
Max cable length Serial data rate
25 feet
75 feet
150 feet
3 Mbps
2 Mbps
512 Kbps
Serial WAN cabling specifications
The MultiVoice Gateway unit’s serial WAN interface supports nailed-up connections to the
WAN. Data packets from the MultiVoice Gateway unit’s bridge/router module can use this interface, but bit streams from devices connected to the MultiVoice Gateway unit’s serial host ports cannot.
The MultiVoice Gateway unit’s serial WAN port is compatible with the following two electrical standards:
• V.35
• RS-449/422
In the cable wiring tables that follow, the MultiVoice Gateway is the Data Terminal Equipment
(DTE) that connects to a Data Circuit-Terminating Equipment (DCE) device through its serial
WAN port. The MultiVoice Gateway receives the Send timing and Receive timing clocks from the DCE device.
D-20 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Cables and Connectors
Serial WAN cabling specifications
V.35 cable to WAN
You connect a V.35 cable to the V.35 port of a DCE device. Table D-20 describes the V.35
cable pinouts.
Table D-20.V.35 cable pinouts
Pair #
1
2
3
4
5
6
7
8
9
Signal
(MultiVoice
Gateway)
RT+
RT-
TT+
TT-
DTR
DSR
DCD
SGND
CTS
RTS
RD+
RD-
ST+
ST-
FGND
RI
SD+
SD-
6
11
9
25
32
31
38
37
7
36
30
29
41
42
1
8
39
40
MultiVoice
Gateway male
DB-44
(MultiVoice
Gateway)
Host male V.35
H
E
F
B
D
C
V
X
U
W
R
T
Y
AA
A
J
P
S
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 D-21
Cables and Connectors
Serial WAN cabling specifications
RS-449 cable to WAN
You can connect an RS-449 cable to the RS-449 port of a DCE device. The RS-449 cable has
the pinouts described in Table D-21.
Table D-21.RS-449 cable pinouts
Pair #
1
2
3
4
5
9
8
6
7
Signal
(MultiVoice
Gateway)
MultiVoice
Gateway male
DB-44
(MultiVoice
Gateway)
RT+
RT-
TT+
TT-
DTR
DSR
DCD
SGND
CTS
RTS
RD+
RD-
ST+
ST-
FGND
RI
SD+
SD-
6
11
9
25
32
31
38
37
7
36
30
29
41
42
1
8
39
40
Host female DB-37
6
24
5
23
1
15
4
22
9
7
8
26
17
35
12
11
13
19, 20, 37*
Note: *Pin positions separated by commas are jumped to each other.
D-22 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Warranties and FCC Regulations
E
Product warranty
1 Ascend Communications, Inc. warrants that the MAX will be free from defects in material and workmanship for a period of twelve (12) months from date of shipment.
2 Ascend Communications, Inc. shall incur no liability under this warranty if
– the allegedly defective goods are not returned prepaid to Ascend Communications,
Inc. within thirty (30) days of the discovery of the alleged defect and in accordance with Ascend Communications, Inc.'s repair procedures; or
– Ascend Communications, Inc.'s tests disclose that the alleged defect is not due to defects in material or workmanship.
3 Ascend Communications, Inc.'s liability shall be limited to either repair or replacement of the defective goods, at Ascend Communications, Inc.'s option.
4 Ascend Communications, Inc. MAKES NO EXPRESS OR IMPLIED WARRANTIES
REGARDING THE QUALITY, MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE BEYOND THOSE THAT APPEAR IN THE APPLICABLE
Ascend Communications, Inc. USER'S DOCUMENTATION. Ascend Communications,
Inc. SHALL NOT BE RESPONSIBLE FOR CONSEQUENTIAL, INCIDENTAL, OR
PUNITIVE DAMAGE, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS
OR DAMAGES TO BUSINESS OR BUSINESS RELATIONS. THIS WARRANTY IS
IN LIEU OF ALL OTHER WARRANTIES.
Warranty repair
1 During the first three (3) months of ownership, Ascend Communications, Inc. will repair or replace a defective product covered under warranty within twenty-four (24) hours of receipt of the product. During the fourth (4th) through twelfth (12th) months of ownership, Ascend Communications, Inc. will repair or replace a defective product covered under warranty within ten (10) days of receipt of the product. The warranty period for the replaced product shall be ninety (90) days or the remainder of the warranty period of the original unit, whichever is greater. Ascend Communications, Inc. will ship surface freight. Expedited freight is at customer's expense.
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 E-1
Warranties and FCC Regulations
FCC Part 15 Notice
2 The customer must return the defective product to Ascend Communications, Inc. within fourteen (14) days after the request for replacement. If the defective product is not returned within this time period, Ascend Communications, Inc. will bill the customer for the product at list price.
Out-of warranty repair
Ascend Communications, Inc. will either repair or, at its option, replace a defective product not covered under warranty within ten (10) working days of its receipt. Repair charges are available from the Repair Facility upon request. The warranty on a serviced product is thirty
(30) days measured from date of service. Out-of-warranty repair charges are based upon the prices in effect at the time of return.
FCC Part 15 Notice
Warning: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.
The authority to operate this equipment is conditioned by the requirement that no modifications will be made to the equipment unless the changes or modifications are expressly approved by Ascend Communications, Inc.
FCC Part 68 Notice
This Ascend equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other information, the FCC registration number. If requested, this information must be provided to the telephone company.
This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment. operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
E-2 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Warranties and FCC Regulations
IC CS-03 Notice
If trouble is experienced with this equipment, please contact:
Ascend Communications, Inc.
1701 Harbor Bay Parkway
Alameda, CA 94502
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved.
It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightening strikes and other electrical surges.
This equipment uses the following USOC jacks and codes:
Model Name Facility Interface Code Service Order Code Jack Type
MAX 6000 T1 04DU9-BN
MAX 6000 T1 04DU9-DN
MAX 6000 T1 04DU9-1KN
MAX 6000 T1 04DU9-1SN
MAX 6000 T1 04DU9-1ZN
MAX 4000 T1 04DU9-BN
MAX 4000 T1 04DU9-DN
MAX 4000 T1 04DU9-1KN
MAX 4000 T1 04DU9-1SN
MAX 2000 T1 04DU9-BN
MAX 2000 T1 04DU9-DN
MAX 2000 T1 04DU9-1KN
MAX 2000 T1 04DU9-1SN
MAX 2000 T1 04DU9-1ZN
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
6.0N
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
RJ48C
IC CS-03 Notice
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 23, 1998 E-3
Warranties and FCC Regulations
IC CS-03 Notice
!
malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important to rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
E-4 Preliminary November 23, 1998 MultiVoice Gateway for the MAX— User’s Guide
Index
? command ,
1TR6 switch type cause codes, numerical list ,
2nd Adrs ,
2nd GK IP parameter
800 service, example ,
800 service, local ,
A
AC power socket ,
ACD ,
Active ,
Address Resolution Protocol ,
adjacencies forming ,
OSPF ,
administration, support for SNMP ,
administrative commands ,
administrative configurations
administrative permissions
Adv Dialout Routes ,
Alarm
alarm events coldStart (RFC-1215 trap-type 0) ,
eventTableOverwrite (ascend trap-type 16) ,
frDLCIStatusChange (RFC-1315 trap-type 1) ,
linkDown (RFC-1215 trap-type 2) ,
linkUp (RFC-1215 trap-type 3) ,
warmStart (RFC-1215 trap-type 1) ,
alarm relay ,
operating specifications ,
Analog Encode ,
ANI authentication
behind PBXs,
behind WANs,
configure,
with PIN,
ANI. See Automatic Number Identifier
Ans #
architecture packet-switched ,
Area Border Routers ,
area, routing (OSPF) ,
AreaType ,
ARP. See Address Resolution Protocol
ASBR. See Autonomous System Border Router
Ascend True Access Operation System See TAOS
Ascend Tunnel Management Protocol default route preference ,
ASE. See Autonomous System External
ASE-tag
ASE-type ,
ATMP. See Ascend Tunnel Management Protocol
attentuation, specifying for T1 line ,
authenticationFailure (RFC-1215 trap-type 4) ,
AuthKey ,
AuthType ,
Auto Logout parameter ,
Automatic Call Distributor (ACD) ,
Automatic Number Identification (ANI) ,
Automatic Number Identifier (ANI) ,
Autonomous ,
Autonomous System ,
ABRs ,
backbone area ,
defined ,
OSPF ,
Autonomous System Border Router calculations
calculations of ,
defined ,
disabling calculations ,
Autonomous System External ,
B
B N Prt/Grp
B N Slot ,
B1 Trnk Grp ,
B2 Usage ,
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 Index-1
Index
C back panel alarm relay operating specifications ,
standard MAX
backbone area ,
backup routers ,
bandwidth
Frame Relay ,
battery specifications ,
black-hole interface ,
blocked calls ,
BOOTP ,
defined ,
Relay ,
BRI defined ,
network cards ,
parameters, see Net BRI parameters ,
broadcast
IP address ,
Buildout
busy signals, and non-ISDN signalling ,
C cable length requirements of ,
Call Detail Reporting ,
call process
MultiVoice network ,
using a secondary Gatekeeper,
using overlapping coverage areas,
Call-by-Call parameter ,
Call-by-Call parameters ,
CDR. See Call Detail Reporting
Ch N ,
Ch N #
channel configuration parameters ,
Channel Service Unit ,
CIDR. See classless inter-domain routing
circuit information set circuit active circuit-1 command ,
set circuit command ,
set circuit inactive circuit-2 command ,
show fr circuits command ,
circuit-switched technology ,
classless inter-domain routing ,
CLEC. See Competitive Local Exchange Carrier
Index-2 Preliminary November 12, 1998
Clock Source ,
clock, maximum acceptable for V.35
,
close command ,
coldStart (RFC-1215 trap-type 0) ,
Collect CLID/ANI parameter ,
Collect DNIS/ANI parameter ,
Comm ,
commands
?
,
close ,
cslip
dnstab ,
DO DIAL
DO HANGUP ,
hangup ,
help ,
iproute ,
iproute add ,
iproute delete ,
iproute show ,
ipxping ,
kill ,
local ,
menu ,
open ,
ping ,
ppp ,
quit ,
remote ,
resume
rlogin ,
set
set circuit ,
set circuit active circuit-1 ,
set circuit inactive circuit-2 ,
show ,
show ?
show arp ,
show calls ,
show dnstab ,
show fr ,
show fr ?
,
show fr circuits ,
show fr dlci ,
show fr lmi (link management information) ,
show fr stats ,
show icmp ,
show if ,
show igmp ,
show ip ,
show ip address ,
show ip routes ,
show ip stats ,
show isdn ,
show modems ,
show mrouting ,
MultiVoice Gateway for the MAX— User’s Guide
commands (continued) show netware
show ospf ,
show pad ,
show pools
show revision ,
show tcp ,
show udp ,
show udp listen ,
show uptime
show users ,
show v.110s
,
show x25 ,
slip
tcp ,
telnet ,
telnet command arguments ,
telnet session
test ,
traceroute ,
Competitive Local Exchange Carrier ,
configuration problems, solving ,
configurations, administrative ,
configuring ,
basic system parameters ,
BOOTP ,
BRI network cards
Connection profiles for Frame Relay ,
E1 lines ,
Ethernet interface (OSPF),
Finger support ,
Frame Relay circuit
Frame Relay configurations ,
gateway connection,
ISDN PRI Service ,
local DNS table ,
logical link
MAX
IP on a subnet,
to interact with syslog,
PRI Service ,
SNMP access security,
security,
SNMP trap
System profiles ,
T1 lines ,
connecting from vt interface ,
Connection profile for Frame Relay, configuring ,
Console ,
consoleStateChange (ascend trap-type 12) ,
Contact ,
MultiVoice Gateway for the MAX— User’s Guide
Index
D
Control Monitor ,
pinouts ,
special keys, using ,
control port ,
Control Port, pinouts ,
Cost ,
OSPF ,
cslip command ,
CSU specifications ,
D
Data Link Connection Identifier inactive ,
show fr dlci command ,
Data Svc parameter ,
datalink ,
DataLink Connection Identifier ,
Date ,
DB-44 port ,
DC power socket
DCE N392 ,
DCE N393 ,
DeadInterval ,
default route, ignoring ,
subnet mask ,
designated routers ,
Designated Routers, defined ,
Dest ,
destination field ,
diagnostics
E1 line ,
T1 line ,
diagnotics h323calldisplay ,
Dialed Number Identification Service (DNIS) ,
Dialed Number Identification String (DNIS) ,
Digital Signal Processers (DSPs) ,
displaying
IP information ,
IP routing table
DLCI. See DataLink Connection Identifier
DNIS. See Dialed Number Identification String
DNS ,
Domain Name ,
lists
Preliminary November 12, 1998 Index-3
Index
E dnstab command ,
DO commands ,
DO commands. See MAX Reference Guide
DO menu ,
Domain Name ,
DPNSS signaling ,
DRAM card ,
DSP slot card
DTE N392 ,
DTE N393 ,
dual IP ,
dynamic
IP routes
routing parameters ,
E
E1 configurations ,
line diagnostics ,
line parameters ,
lines, configuring ,
E1/ PRI service provider information ,
E1/PRI interface specifications ,
WAN connector specifications ,
WAN switches supported ,
Edit
edit fields ,
menu ,
EGP. See Exterior Gateway Protocol
Enable Adaptive Jtr Buf parameter ,
Encaps
Encoding ,
enumerated parameters ,
environmental requirements, specifications ,
error messages
1TR6 switch type cause codes, numerical list ,
ISDN cause codes, numerical list ,
Ethernet interface specifications ,
menu ,
profile configurations ,
required equipment ,
Ethernet Connections parameters
PRI # Type ,
Ethernet interface configuring OSPF ,
Index-4 Preliminary November 12, 1998 primary IP address ,
second IP address ,
Ethernet port ,
eventTableOverwrite (ascend trap-type 16) ,
example of configuring IP networks ,
E1 configurations ,
Frame Relay circuit ,
Frame Relay profile configurations ,
gateway connection ,
SNMP security configuration ,
SNMP trap configuration ,
Telnet hosts and raw TCP hosts ,
expansion card, DSP ,
expansion cards. See slot cards
Exterior Gateway Protocol ,
external routes ,
F fault-tolerance ,
FDL defined ,
FR Type ,
Frame Relay ,
bandwidth ,
circuit information set circuit active circuit-1 command,
set circuit command,
set circuit inactive circuit-2 command,
show fr circuits command,
circuits, Encaps parameter ,
datalink ,
DLCI status show fr dlci command,
gateway connections ,
link management information, show fr lmi ,
logical interfaces ,
logical link, configuring ,
monitoring connections ,
NNI ,
NNI interface ,
parameters ,
profile configurations ,
RFC 1490 ,
statistics, show fr stats command ,
UNI-DCE interface, configuring ,
UNI-DTE ,
UNI-DTE interface, configuring ,
Frames/Packet parameter ,
Framing Mode
frDLCIStatusChange (RFC-1315 trap-type 1) ,
MultiVoice Gateway for the MAX— User’s Guide
Index
G
I front panel redundant MAX ,
standard MAX ,
G gatekeeper ,
gateway ,
connection configuring,
Encaps parameter,
field ,
gateways ,
GK IP Adrs parameter ,
GMT, defined ,
Group B ,
Group II ,
H
H.323
,
gatekeeper ,
gateways
International Telecommunications Union Telephone
Recommendation ,
terminal compliant terminals,
H.323 compliant terminal ,
h323calldisplay command ,
hangup command ,
hardware configuration problems, solving ,
hardware installation
Hello packets ,
help command ,
High BER ,
host addresses per class C subnet
Host/BRI port ,
ICMP ,
Redirects ,
statistics ,
Idle Logout ,
Ignore Def Rt ,
IGP. SeeInterior Gateway Protocol
inactive DLCI
inband signaling ,
,
inclusion areas ,
Initial Jtr Buf Size parameter ,
InOctets ,
installing
MAX units in a rack
the hardware ,
Interior Gateway Protocol ,
International Telecommunications Union ,
Internet Control Message Protocol, see ICMP.
displaying statistics on ,
Internet Service Provider ,
Inverse Address Resolution Protocol, see Inverse ARP.
Inverse ARP, defined ,
IP
Default route ,
displaying information ,
ping ,
IP address broadcast address ,
primary ,
zero subnets ,
IP Adrs ,
IP network parameters ,
IP Route profile ,
IP routes black-hole, loopback, reject ,
default preferences
metrics ,
multicast interface ,
route preferences ,
IP routing
BOOTP Relay ,
dual ,
dual IP example ,
ignoring default route ,
inverse ARP ,
local domain name ,
name servers
poisoning routes
primary address
proxy ARP
second address
static ,
table ,
UDP checksums
IP routing table ,
at system startup ,
fields
how MAX uses ,
static and dynamic routes ,
IP-network congestion ,
iproute add command
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 Index-5
Index
K iproute command ,
iproute delete command ,
iproute show command ,
ipxping command ,
ISDN
BRI network cards ,
call information ,
cause codes, numerical list ,
PRI and BRI circuit-quality problems, solving ,
PRI and BRI interface problems, solving ,
PRI service, configuring ,
signaling ,
ISDN BRI access, provisioning switch for ,
AT&T 5ESS provisioning information ,
for Host/BRI ,
for Net/BRI
interface specifications ,
network interface card ,
Northern Telecom provisioning information ,
ISP. See Internet Service Provider
ITU-T. See International Telecommunications Union
K keep-alive registration ,
Keepalive Timer parameter ,
keyboard commands ,
kill command ,
L
L2 End ,
L3 End ,
LAN UTP port ,
LEDs
100ST ,
A Fail ,
ACT ,
Alarm ,
B Fail ,
COL
Data ,
Fan
Fault ,
FDX
LINK
MAX 2000 front panel, description ,
MAX 2000 front panel, illustrated ,
MAX 4000 back panel, description ,
MAX 4000 back panel, illustrated ,
MAX 6000 back panel, description ,
MAX 6000 back panel, illustrated ,
MAX front panel, illustrated ,
Power ,
,
problems, solving ,
redundant front panel ,
Redundant MAX front panel, description ,
Redundant MAX front panel, illustrated ,
standard back panel ,
standard front panel ,
Length ,
line diagnostic commands. See MAX Reference Guide
Line parameters
Call-by-Call ,
Collect DNIS/ANI ,
line parameters
Call-by-Call ,
Data Svc ,
Link Mgmt
Link State Advertisements ,
linkDown (RFC-1215 trap-type 2) ,
link-state routing algorithm ,
LinkUp ,
linkUp (RFC-1215 trap-type 3) ,
List Attempt ,
List Size ,
lmi command (link management information) ,
local 800 service ,
local command ,
local DNS table
local domain name ,
Location ,
Log Facility ,
Log Host ,
,
logical interfaces ,
logical link ,
long-distance service basic public ,
Loop Avoidance ,
loopback interface ,
LSA. See Link State Advertisements
M
Machine Interface Format ,
MAX back panel of standard ,
front panel of redundant ,
front panel of standard ,
hardware installation ,
inserting slot cards ,
Index-6 Preliminary November 12, 1998 MultiVoice Gateway for the MAX— User’s Guide
MAX (continued)
LEDs
passwords ,
power requirements ,
T1/PRI, defined ,
Max Dailout Time parameter ,
Max Jtr Buf Size parameters
MAX LEDs listed
Max VOIP Calls parameter ,
maxTelnetAttempts (ascend trap-type 15) ,
menu numbers, understanding ,
menu command
metrics ,
configurable OSPF ,
MIBs, supported ,
RFC 1213
RFC 1315
RFC 1317
RFC 1406
MIF
MIF Control port, pinouts ,
MIF Palmtop, pinouts ,
MIF. See Machine Interface Format
Mod Config menu ,
MRU ,
multicast
IP interface ,
MultiVoice Access Manager (MVAM)
MultiVoice applications
Basic public long-distance service ,
Local 800 service ,
PBX trunk intraflow ,
Point-to-point PBX trunk extension ,
MultiVoice Gateway overlapping coverage areas ,
Release
MultiVoice Gateway registration keep-alive registration ,
registration policy ,
re-registration policy ,
MultiVoice network basic configuration ,
overlapping coverage areas ,
step-by-step call process ,
step-by-step call processing overlapping coverage areas,
secondary gatekeeper,
using a secondary MVAM ,
MultiVoice Gateway for the MAX— User’s Guide
Index
N
MVAM initialization file parameters registrationDuration,
keep-alive registration ,
registration policy ,
re-registration policy ,
MVAM. <$Empahsis<$Default Para Font
N
N391 ,
Nailed, connection ,
Name ,
name servers
DNS, WINS
Net BRI parameters ,
Net/BRI port
Net/T1 options menu
Collect CLID/ANI ,
Network ,
network congestion ,
Network-to-Network Interface ,
Network-to-Network interface ,
NFAS ID num ,
NL Value ,
NNI. See Network-to-Network Interface
No Trunk Alarm ,
non-ISDN signalling, and busy signals ,
Not So Stubby Areas ,
RFC 1587 ,
NSSAs. See Not So Stubby Areas
Number Complete ,
O open command ,
OSPF
,
adjacencies ,
advantages over RIP ,
area routing ,
AS ,
Autonomous System Border Router calculations ,
configurable metrics ,
configuring on Ethernet ,
cost
disabling ,
DRs and BRs
forming adjacencies ,
link-state ,
link-state advertisements , 9-4
Preliminary November 12, 1998 Index-7
Index
P
OSPF (continued) link-state routing algorithm ,
route convergence ,
routes, default preference ,
routing parameters ,
security ,
stub areas ,
topological database
VLSM
OutOctets ,
overlapping coverage area ,
overlapping coverage areas ,
call processing
P packet-switched architecture ,
Palmtop Controller pinouts ,
special keys, using ,
Password
Telnet ,
passwords ,
PBX ,
PBX trunk extension, point-to-point ,
PBX trunk intraflow ,
PCMCIA flash card ,
PCMCIA interface ,
permissions ,
PIN
authentication configure,
with ANI,
creation ,
ping command ,
pinouts ,
Control Monitor ,
E1/PRI WAN ,
ISDN BRI port
MIF Control port ,
MIF Palmtop ,
Palmtop Controller ,
RS-449 ,
Serial V.35 DTE port ,
WAN (1 to 4) ports ,
Pkt Audio Mode parameter ,
Point of Presence (PoP) ,
Point-of-Presence ,
point-to-point PBX trunk extension ,
poisoning IP routes ,
POP ,
Index-8 Preliminary November 12, 1998
Port ,
portUseExceeded (ascend trap-type 13) ,
pound sign ,
power interface ,
power requirements
MAX ,
redundant MAX 6000 ,
PPP command ,
PPTP default route preference ,
Precedence parameter ,
PRI # Type parameters
Pri GK Retries parameter ,
Pri Num ,
PRI Service, configuring ,
Pri SPID
Priority ,
Private Branch Exchange ,
protocols exterior gateway protocol (EGP) ,
multiple IP routing ,
provisioning
AT&T 5ESS
ISDN BRI ,
Northern Telecom information ,
T1 access ,
T1 PRI ,
proxy ARP, inverse ARP ,
Proxy Mode ,
PSTN example of
PSTN. See Public Switched Telephone Network
public long-distance service basic ,
Public Switched Telephone Network ,
publications, related ,
Q
Q.922 address ,
Quality of Service (QoS) ,
quit command ,
R
R2
MultiVoice Gateway for the MAX— User’s Guide
Index
S rack, installing MAX units in ,
RAM interface
RAS ,
redundant MAX illustrated ,
LEDs
redundant MAX 6000 power requirements ,
Reg Retries parameter ,
Reg Retry Timer parameter ,
registration policy ,
Registration, Admission and Status signaling. See RAS
registrationDuration parameter ,
reject interface ,
related publications ,
remote command ,
resume command ,
RetransmitInterval ,
RFC 1213 ,
RFC 1315 ,
RFC 1317 ,
RFC 1406 ,
RFC 1490 ,
RFC 1587 ,
RIP ,
broadcast, updates ,
default route preference ,
defined ,
disadvantages over OSPF ,
distance-vector metrics ,
hop count limit ,
Policy ,
route convergence ,
static IP routes and ,
Summary ,
RIP version 1 ,
,
RIP version 2 ,
,
rlogin command ,
,
Rob Ctl ,
robbed-bit signaling, configuring ,
route adding
age ,
connections as routes ,
convergence, RIP vs OSPF ,
deleting ,
flooding, preventing ,
preferences ,
preferences, displayed ,
RunOSPF ,
S
Sec
Sec Domain Name
Sec Num ,
Sec SPID
second IP address ,
secondary MVAM ,
Security ,
security events
ICMP redirects off ,
OSPF ,
Security profile ,
Security Profiles ,
Security profiles, see MAX Security Supplement ,
SERIAL V.35 DTE Port ,
Serial V.35 DTE port ,
Serial WAN cabling specifications ,
serial WAN port ,
Series56 Digital Signal Processing Card ,
set circuit active circuit-1 command ,
set circuit command ,
set circuit inactive circuit-2 command ,
set command ,
Shortest Path First algorithm
show ,
show ? command ,
show arp command ,
show calls command ,
show command ,
show dnstab command ,
show fr ? command ,
show fr circuits command ,
show fr command ,
show fr dlci command ,
show icmp command ,
show if command ,
show igmp command ,
show ip address command ,
show ip command
show ip routes command ,
show ip stats command ,
show isdn command ,
show modems command ,
MultiVoice Gateway for the MAX— User’s Guide Preliminary November 12, 1998 Index-9
Index
T show netware command ,
show ospf command
show pad command ,
show pools command ,
show revision command ,
show tcp command ,
show udp command ,
show udp listen command ,
show uptime command ,
show users command ,
show v.110s command ,
show x25 command ,
Sig Mode ,
signaling
DPNSS ,
Group B ,
GroupII ,
mode (E1) ,
mode (T1) ,
mode, robbed-bit ,
R2 ,
Silence Detect/CNG parameter ,
Simple Network Time Protocol ,
Single Dial Enable parameter ,
slip command ,
slot card,DSP ,
slot cards
DRAM
inserting ,
ISDN Terminal interface ,
PCMCIA flash ,
slow poll mode ,
SNMP ,
administration
configuring access security ,
configuring security ,
setting traps ,
trap parameters
traps ,
SNTP
Host #1 ,
Host #2 ,
Host #3 ,
server ,
server addresses ,
specifications alarm relay operating ,
battery ,
cable length requirements ,
E1/PRI interface ,
E1/PRI WAN ports ,
enivronmental requirements ,
Ethernet inteface ,
Index-10 Preliminary November 12, 1998
Ethernet interface ,
ISDN BRI interface ,
serial WAN cabling
T1/PRI interface
user interface ,
SPF algorithm. See Shortest Path First algorithm
SPIDs ,
AT&T 5ESS
Northern Telecom ,
static
IP routes ,
routes ,
Status command ,
stub areas
subnet address format for class C ,
zero ,
Switch Type ,
switch type
E1
Australian,
CAS,
Danish,
DASS,
French,
German,
GloBanD,
Mercury,
Net 5,
NI-1,
T1
SLX,
AT&T,
GloBanD,
Japan,
NI-2,
NTI,
synchronous transmission ,
system diagnostic commands. See MAX Reference
Guide
System parameters
Auto Logout ,
Max Dialout Time ,
System profile configurations ,
system startup building IP routing table ,
systemUseExceeded (ascend trap-type 14) ,
T
T1 diagnostics
MultiVoice Gateway for the MAX— User’s Guide
T1 access provisioning switch for ,
T1 line parameters ,
,
Ans # ,
Ch N
Sig Mode
T1 lines clocking ,
configuring ,
encoding ,
T1/PRI access, provisioning switch for ,
cable specifications
CSU requirements ,
interface specifications ,
WAN connector specifications ,
T391 ,
T392 ,
TAOS
tcp command ,
Telco options parameters
Data Svc ,
telnet command
command arguments ,
error messages ,
session commands ,
Telnet PW
terminal server commands
?
,
close
cslip ,
dnstab ,
hangup ,
help
iproute ,
ipxping ,
local
menu ,
open
ping ,
ppp ,
quit
remote ,
resume ,
rlogin ,
set ,
show ,
slip
tcp ,
telnet ,
terminate ,
test ,
traceroute ,
MultiVoice Gateway for the MAX— User’s Guide
Index
U terminal-server commands ,
test command ,
tick-tock sound ,
Time ,
topological database ,
TOS Enabled parameter ,
TOS parameter ,
traceroute command ,
TransitDelay
troubleshooting
1TR6 switch type cause codes, numerical list ,
configuration problems ,
hardware configuration problems ,
ISDN cause codes, numerical list ,
ISDN PRI and BRI circuit-quality problems
ISDN PRI and BRI interface problems ,
trunk intraflow, PBX ,
U
UDP
Chksum ,
UNI. See User to Network Interface
UNI-DCE interface, configuring ,
UNI-DTE defined ,
interface, configuring ,
user interface special characters ,
specifications ,
User to Network Interface ,
UTP port, LAN ,
V
V.35 port configuring ,
V.35/RS-449 ,
valid names for ,
Variable Length Subnet Mask ,
VLSM. See Variable Length Subnet Mask
Voice over IP networks ,
VoIP networks. See Voice over IP networks and
MultiVoice network
VOIP options
2nd GK IP
definitions ,
Enable Adaptive Jtr Buf ,
Frames/Packet ,
Preliminary November 12, 1998 Index-11
Index
W
VOIP options (continued)
GK IP Adrs
Initial Jtr Buf Size ,
Keepalive Timer ,
Max Jtr Buf Size
Max VOIP Calls
Pir GK Retries ,
Pkt Audio Mode ,
Precedence ,
Pri GK Retries ,
Reg Retries
Reg Retry Timer ,
Reg Retry Tiner ,
Silence Detect/CNG
Single Dial Enable ,
TOS ,
TOS Enabled ,
VPN Mode
VOIP Options menu ,
VPN Mode ,
VPN Mode parameter ,
vt100 interface customizing ,
DO DIAL command ,
DO HANGUP command ,
DO menu ,
edit fields
edit menu
enumerated parameters ,
Ethernet menu ,
menu numbers, understanding ,
Mod Config menu ,
saving your changes ,
vt100 menu ,
returning to ,
VT-100 terminal ,
W
WAN
(1 to 4) ports ,
serial port, configuring ,
switched services ,
warmStart (RFC-1215 trap-type 1) ,
window
DO ,
Ethernet
Mod Config ,
wink-start ,
WINS ,
www sites, related, World Wide Web sites, related, related www sites ,
Index-12 Preliminary November 12, 1998
Z zero subnets ,
MultiVoice Gateway for the MAX— User’s Guide
advertisement
Key Features
- Hardware installation
- WAN interface configuration
- MultiVoice configuration
- Frame Relay configuration
- IP routing configuration
- H.323 protocol support
Frequently Answers and Questions
What is the MultiVoice Gateway?
What are the different types of WAN interfaces that the MultiVoice Gateway supports?
How do I configure the MultiVoice Gateway for use with Frame Relay?
Related manuals
advertisement
Table of contents
- 3 Ascend Customer Service
- 3 Priority Technical Assistance
- 3 Ascend Advantage Pak
- 3 Other telephone numbers
- 5 Important safety instructions
- 21 About This Guide
- 21 How to use this guide
- 22 What you should know
- 22 Documentation conventions
- 23 Related publications
- 25 Introducing MultiVoice Gateway concepts
- 25 A brief overview
- 26 What is MultiVoice for the MAX?
- 26 Basic Multivoice network
- 27 Coverage Areas
- 27 Multivoice network with a secondary Gatekeeper
- 28 Gatekeeper registration policy and failure detection
- 29 Reregistration policy
- 29 Keep-alive registration
- 29 MultiVoice network with overlapping coverage areas
- 31 How overlapping coverage areas work
- 31 How calls are assigned to a MultiVoice Gateway
- 32 MultiVoice applications
- 32 Basic public long-distance service
- 33 Local 800 service
- 34 Example of traditional 800 service
- 34 Example of using MultiVoice and local 800 service
- 35 Point-to-Point PBX trunk extension
- 35 Fault-tolerance and PBX trunk intraflow
- 36 PC-to-Phone calls
- 36 H.323 compliant terminals
- 37 Getting Acquainted with the MultiVoice Gateway
- 37 What is the MultiVoice Gateway?
- 37 What items are included in your package?
- 37 Checking the MultiVoice Gateway base unit
- 37 MAX 6000 Base Unit
- 39 MAX 4000 Base Unit
- 39 MAX 2000 Base Unit
- 39 Checking other package contents
- 39 Checking the expansion cards
- 40 DSP card
- 40 ISDN BRI network interface card
- 41 DRAM card
- 41 PCMCIA flash card
- 42 Interfaces on the base unit
- 42 Common Interfaces
- 42 Additional MAX 6000 Interfaces
- 43 Additional MAX 4000 Interfaces
- 43 Additional MAX 2000 Interfaces
- 45 Setting Up the MultiVoice Gateway Hardware
- 45 Planning the hardware installation
- 45 What you need before you start
- 46 Guidelines for installing MultiVoice Gateway units in a rack
- 47 Inserting an expansion card
- 48 Setting up the hardware
- 50 Connecting to input power
- 50 Connecting to the LAN
- 50 Connecting the MultiVoice Gateway to the T1 Line
- 50 Connecting the MultiVoice Gateway to the E1 Line
- 50 Grounding
- 51 Cable length and characteristics
- 51 Interpreting the MultiVoice Gateway LEDs
- 51 MultiVoice Gateway front panel
- 51 MAX 6000/4000
- 53 MAX 2000
- 55 MultiVoice Gateway back panel
- 55 MAX 6000
- 56 MAX 4000
- 57 Starting up the MultiVoice Gateway
- 59 Navigating the User Interface
- 59 Connections to the user interface
- 59 Connecting via the MultiVoice Gateway Control port
- 59 Connecting through TELNET
- 60 The Main Edit menu
- 61 Understanding menu numbering
- 62 Common menu items
- 62 MAX 4000/6000 menu items
- 63 MAX 2000 menu items
- 64 Activating a menu or status window
- 64 Opening menus and profiles
- 65 Opening edit fields
- 66 Setting enumerated parameters
- 66 Saving your changes
- 66 Special display characters and keys
- 68 Privileges and passwords
- 68 The Default profile
- 68 Full Access and other administrative profiles
- 69 Modifying the Full Access Profile
- 69 Other administrative profiles
- 71 Configuring the WAN Interfaces
- 71 Before you begin
- 71 Configuring T1 lines
- 72 Understanding the line interface parameters
- 72 T1 signalling mode
- 73 Assigning an interface ID to NFAS lines
- 73 Inband, robbed-bit call control mechanism
- 73 Carrier switch type
- 73 T1 line framing and encoding
- 73 FDL for monitoring line quality
- 74 Cable length and the amount of attenuation required
- 74 Clock source for synchronous transmission
- 74 Collecting DNIS and ANI
- 74 Call-by-Call signalling values (MAX 4000/6000)
- 75 Understanding the channel configuration parameters
- 75 Examples of T1 configuration
- 75 Configuring a line for ISDN PRI service
- 75 Example of configuring ISDN signalling
- 76 Example of configuring Pre-T310 Timer
- 76 DNIS and ANI collection
- 76 Configuring a line for robbed-bit signalling
- 77 DNIS and ANI collection for T1 using robbed-bit signalling
- 77 Using NFAS signalling
- 78 Testing T1 connections
- 78 Performing T1 line diagnostics
- 78 Validating connectivity
- 80 Configuring E1 lines
- 81 Understanding the line interface parameters
- 81 E1 signalling mode
- 81 Carrier switch type
- 82 E1 framing
- 82 Specifying digits received on an incoming R2 call
- 82 Group signalling
- 82 Collecting Caller ID
- 82 Required settings for DPNSS or DASS 2 switches
- 83 Clock source for synchronous transmission
- 83 Understanding the channel configuration parameters
- 83 Specifying how to use the channel
- 83 Phone number assignments
- 83 Examples of E1 configuration
- 83 Using ISDN signalling
- 84 Example of DPNSS signalling configuration
- 84 Setting up a nailed connection
- 85 Configuring DNIS and ANI collection for E1 R2
- 85 Configuration for systems using ITU-T Q.464 standard E1 R2 signalling
- 85 Configuration for systems using localized E1 R2 signalling
- 86 Testing E1 connections
- 86 Performing E1 line diagnostics
- 86 Validating the E1 connection
- 87 ISDN call information
- 88 Configuring the serial WAN port
- 88 Understanding the serial WAN parameters
- 88 Assigning a group number to the serial WAN bandwidth
- 88 Signals to control the serial WAN data flow
- 88 Example of a serial WAN configuration
- 89 Configuring ISDN BRI network cards
- 90 Understanding the Net BRI parameters
- 90 Assigning a profile name
- 90 Carrier switch type and how it operates
- 90 BRI Analog Encode
- 90 Link Type
- 90 Using the BRI line for switched or nailed connections
- 90 Associating the channel with a slot/port in the MultiVoice Gateway
- 90 Assigning the channel to a trunk group
- 91 Phone number and Service Profile Identifier (SPID) assignments
- 91 Examples of Net BRI configurations
- 91 Configuring incoming switched connections
- 92 Configuring the Net BRI line for outbound calls
- 93 Displaying information about BRI calls
- 95 Configuring MultiVoice
- 95 MultiVoice call configuration
- 96 Configuration options
- 96 Understanding the VOIP parameters
- 96 The Gatekeeper IP address
- 96 The secondary Gatekeeper IP address
- 97 Controlling keep-alive registration
- 97 Reregistration policy parameters
- 98 PIN collection
- 98 Voice compression and coding
- 99 Silence detection and comfort noise generation
- 99 Dynamic jitter buffer control
- 100 Type of Service (TOS) management
- 100 Limiting the Gateway’s call volume
- 101 Controlling call-progress tones on a local Gateway
- 101 Single-stage dialing
- 101 MultiVoice configuration examples
- 101 Configuring Gatekeepers
- 102 Configuring Gateway registration policy
- 103 Configuring PIN authentication
- 103 Configuring ANI authentication
- 104 Configuring audio compression
- 106 Configuring the dynamic jitter buffer
- 109 Configuring the Type of Service (ToS) priority
- 110 Configuring Gateway call volumes
- 111 Configuring local call progress tone processing
- 112 Configuring single-stage dialing
- 113 Using authentication
- 113 When you do not require PIN authentication
- 114 When you require PIN authentication
- 115 When you require ANI authentication
- 117 Configuring Frame Relay
- 117 Using the MultiVoice Gateway as a Frame Relay concentrator
- 118 Kinds of physical network interfaces
- 118 Kinds of logical interfaces to a Frame Relay switch
- 118 Network to Network Interface (NNI)
- 119 User to Network Interface—Data Communications Equipment (UNI-DCE)
- 119 User to Network Interface—Data Terminal Equipment (UNI-DTE)
- 119 Types of Frame Relay connections
- 119 Gateway connections
- 119 Frame Relay circuits
- 120 Configuring the logical link to a Frame Relay switch
- 120 Understanding the Frame Relay parameters
- 120 Specifying a profile name and activating the profile
- 120 Bringing down the datalink when DLCIs are not active
- 121 Defining the nailed connection to the switch
- 121 Specifying the type of Frame Relay interface
- 121 Link management protocol
- 121 Frame Relay timers and event counts
- 122 MRU (Maximum Receive Units)
- 122 Examples of Frame Relay profile configuration
- 122 Configuring an NNI interface
- 123 Configuring a UNI-DCE interface
- 123 Configuring a UNI-DTE interface
- 124 Configuring Connection profiles for Frame Relay
- 125 Understanding the Frame Relay connection parameters
- 125 Gateway connections (Encaps=FR)
- 125 Frame Relay circuits (Encaps=FR_CIR)
- 125 Examples of connection configuration
- 125 Configuring a Frame Relay gateway connection
- 127 Configuring a Frame Relay circuit
- 128 Monitoring Frame Relay connections
- 128 Displaying Frame Relay statistics
- 129 Displaying link management information
- 129 Displaying DLCI status
- 130 Displaying circuit information
- 130 Turning off a circuit without disabling its endpoints
- 131 Configuring IP Routing
- 131 Introduction to IP routing and interfaces
- 131 IP addresses and subnet masks
- 132 Ascend notation
- 133 Zero subnets
- 134 IP routes
- 134 How the MultiVoice Gateway uses the routing table
- 134 Static and dynamic routes
- 134 Route preferences and metrics
- 135 MultiVoice Gateway Ethernet interface
- 136 Configuring the local IP network setup
- 136 Understanding the IP network parameters
- 137 Primary IP address for the Ethernet interface
- 137 Second IP address for the Ethernet interface
- 138 Enabling RIP on the Ethernet interface
- 138 Ignoring the default route
- 138 Proxy ARP and inverse ARP
- 138 Telnet password
- 138 BOOTP Relay
- 139 Local domain name
- 139 DNS or WINS name servers
- 139 DNS lists
- 139 SNTP service
- 140 Specifying SNTP server addresses
- 140 UDP checksums
- 140 Examples of IP network configuration
- 140 Configuring the MultiVoice Gateway IP interface on a subnet
- 141 Configuring DNS
- 143 Additional terminal-server commands
- 143 Show commands
- 143 DNStab commands
- 144 Configuring the local DNS table
- 144 Criteria for valid names in the local DNS table
- 144 Entering IP addresses in the local DNS table
- 145 Editing the local DNS table
- 145 Deleting an entry from the local DNS table
- 146 Configuring IP routes and preferences
- 146 Understanding the static route parameters
- 146 Route names
- 146 Activating a route
- 146 Route’s destination address
- 147 Route’s gateway address
- 147 Metrics, costs, and preferences
- 147 Tagging routes learned from RIP
- 147 Type-1 or type-2 metrics for routes learned from RIP
- 147 Making a route private
- 147 A connected route for the Ethernet IP interface
- 148 Static route preferences
- 148 RIP and OSPF preferences
- 148 Tagging routes learned from RIP
- 148 Metrics for routes learned from RIP
- 148 Examples of static route configuration
- 148 Configuring the default route
- 149 Defining a static route to a remote subnet
- 150 Example of route preferences configuration
- 150 Configuring the MultiVoice Gateway for dynamic route updates
- 150 Understanding the dynamic routing parameters
- 150 RIP (Routing Information Protocol)
- 151 Ignoring the default route
- 151 RIP Policy and RIP Summary
- 151 Ignoring ICMP Redirects
- 151 Examples of RIP and ICMP configurations
- 152 Managing IP routes and connections
- 152 Working with the IP routing table
- 152 Displaying the routing table
- 154 Adding an IP route
- 154 Deleting an IP route
- 154 Displaying route statistics
- 156 Pinging other IP hosts
- 157 Configuring Finger support
- 157 Displaying information
- 157 Displaying the ARP cache
- 158 Displaying ICMP packet statistics
- 158 Displaying interface statistics
- 159 Displaying IP statistics and addresses
- 160 Displaying UDP statistics and listen table
- 161 Displaying TCP statistics and connections
- 163 Configuring OSPF Routing
- 163 Introduction to OSPF
- 163 RIP limitations solved by OSPF
- 164 Ascend implementation of OSPF
- 164 OSPF features
- 165 Security
- 165 Support for variable length subnet masks
- 165 Interior gateway protocol (IGP)
- 166 Exchange of routing information
- 166 Designated and backup designated routers
- 167 Configurable metrics
- 168 Hierarchical routing (areas)
- 168 Stub areas
- 169 Not So Stubby Areas (NSSAs)
- 169 NSSAs and Type-7 LSAs
- 169 Configuring the MultiVoice Gateway as an NSSA internal router
- 170 The link-state routing algorithm
- 172 Configuring OSPF routing in the MultiVoice Gateway
- 172 Understanding the OSPF routing parameters
- 174 Example of configuration adding the MultiVoice Gateway to an OSPF network
- 176 Administering OSPF
- 176 Working with the routing table
- 177 Multipath routing
- 177 Third-party routing
- 178 How OSPF adds RIP routes
- 178 Route preferences
- 179 Monitoring OSPF
- 180 Displaying OSPF errors
- 180 Displaying OSPF areas
- 181 Displaying OSPF general information
- 182 Displaying the OSPF link-state database
- 183 Displaying OSPF link-state advertisements
- 184 Displaying OSPF neighbors
- 184 Displaying the OSPF routing table
- 185 Displaying OSPF protocol i/o
- 187 MultiVoice Gateway System Administration
- 187 Introduction to MultiVoice Gateway administration
- 188 Where to find additional administrative information
- 188 Activating administrative permissions
- 189 System and Ethernet profile configurations
- 190 The system name
- 190 Specifying the unit’s location and the contact for problems
- 190 Setting the system date and time
- 190 Console and term rate
- 191 Logging out the console port
- 191 Setting the call attempt time out
- 191 Setting a high-bit-error alarm
- 191 Setting an alarm when no trunks are available
- 191 Customizing the VT100 interface
- 191 Interacting with the syslog daemon to save ASCII log files
- 192 Examples of administrative configurations
- 192 Setting basic system parameters
- 192 Configuring the MultiVoice Gateway to interact with syslog
- 193 Terminal-server commands
- 193 Displaying terminal-server commands
- 194 Returning to the VT100 menus
- 195 Commands for monitoring networks
- 195 Commands for use by terminal-server users
- 195 SLIP, CSLIP, and PPP commands
- 195 Menu command
- 195 Specifying Telnet hosts
- 196 Specifying raw TCP hosts
- 196 Example of configuration combining Telnet hosts and raw TCP hosts
- 197 Telnet command
- 197 Telnet command arguments
- 198 Telnet session commands
- 198 Telnet error messages
- 198 Rlogin command
- 199 TCP command
- 200 Administrative commands
- 200 Test command
- 202 Set command
- 204 Show command
- 205 Show commands related to network information
- 205 Show ISDN
- 206 Show Calls
- 206 Show Uptime
- 207 Show Revision
- 207 Show Users
- 208 SNMP administration support
- 208 Configuring SNMP access security
- 208 Enabling SNMP set commands
- 209 Setting community strings
- 209 Setting up and enforcing address security
- 209 Resetting the MultiVoice Gateway and determining whether it has reset
- 209 Example of a SNMP security configuration
- 210 Setting SNMP traps
- 210 Understanding the SNMP trap parameters
- 210 Example of an SNMP trap configuration
- 211 Ascend enterprise traps
- 211 Alarm events
- 212 Security events
- 212 Supported MIBs
- 213 Troubleshooting
- 213 LEDs
- 213 MultiVoice Gateway front panel
- 217 MultiVoice Gateway back panel
- 219 ISDN cause codes
- 224 Common problems and their solutions
- 224 Configuration problems
- 224 DO menus do not allow most operations
- 225 The MultiVoice Gateway cannot dial out on a T1 or E1 line
- 225 No Channel Avail error message
- 225 Hardware configuration problems
- 225 Cannot access the VT100
- 225 Fault LED is off but no menus are displayed
- 226 Random characters appear in the VT100 interface
- 226 A Power-On Self Test fails
- 226 ISDN PRI and BRI interface problems
- 226 Calls are not dialed or answered reliably
- 227 The Net/BRI lines do not dial or answer calls
- 227 No Logical Link status
- 227 WAN calling errors occur in outbound Net/BRI calls
- 228 Callers dial destination correctly, but nothing happens
- 228 Callers dial destination, hear tick-tock sound, but nothing happens
- 228 Callers hear a fast busy tone after dialing, using single-stage dialing
- 229 Testing a switch
- 229 Problems indicated by the LEDs
- 229 LEDs do not illuminate for the secondary E1 or T1 line
- 229 The E1 or T1 line is in a Red Alarm state
- 230 A PRI line is in use and the Alarm LED blinks
- 231 Provisioning the Switch
- 231 Provisioning the switch for T1 access
- 232 Provisioning the switch for T1 PRI access
- 232 What you need from your E1/PRI service provider
- 233 Supported WAN switched services
- 233 Provisioning the switch for ISDN BRI access
- 233 Parameters on the MultiVoice Gateway
- 234 Information required from the ISDN BRI provider
- 235 SPIDs for AT&T 5ESS switches
- 235 SPIDs for Northern Telecom DMS-100 switches
- 237 MultiVoice Gateway Technical Specifications
- 237 Battery
- 238 Power requirements
- 238 Environmental requirements
- 239 Alarm relay operating specifications
- 241 Cables and Connectors
- 241 User interface specifications
- 242 Control port and cabling pinouts for the Control Monitor and MIF
- 242 Pinouts for the Palmtop Controller
- 243 Palmtop port and cabling pinouts for a Control Monitor
- 244 Ethernet interface specifications
- 244 10Base-T
- 244 100Base-T
- 244 AUI
- 245 T1/PRI interface specifications
- 245 T1/PRI CSU requirements
- 245 Port with internal CSU
- 245 Port without internal CSU
- 246 T1/PRI cable specifications
- 247 T1/PRI crossover cable: RJ48C/RJ48C
- 248 T1/PRI straight-through cable: RJ48C/RJ48C
- 249 T1/PRI straight-through cable: RJ48C/DA-15
- 250 T1/PRI crossover cable: RJ48C/DA
- 251 T1/PRI straight-through cable: RJ48C/Bantam
- 251 T1 RJ48C-Loopback plug
- 252 T1/PRI WAN ports
- 252 WAN switched services available to the MultiVoice Gateway
- 252 E1/PRI interface specifications
- 252 E1/PRI cable specifications
- 253 E1/PRI crossover cable: RJ48C/RJ48C
- 254 E1/PRI straight-through cable: RJ48C/RJ48C
- 255 E1/PRI straight-through cable: RJ48C/DA-15
- 256 E1/PRI crossover cable: RJ48C/DA
- 257 E1/PRI straight-through cable: RJ48C/Bantam
- 258 E1/PRI straight-through cable: MultiVoice Gateway BNC to RJ48C
- 259 E1/PRI WAN ports
- 259 ISDN BRI interface specifications
- 259 For the Net/BRI module
- 260 For the Host/BRI module
- 260 Cable length requirements
- 260 Serial WAN cabling specifications
- 261 V.35 cable to WAN
- 262 RS-449 cable to WAN
- 263 Warranties and FCC Regulations
- 263 Product warranty
- 263 Warranty repair
- 264 Out-of warranty repair
- 264 FCC Part 15 Notice
- 264 FCC Part 68 Notice
- 265 IC CS-03 Notice
- 267 Index