Concord v1.0 Student Training Guide 2001

Concord v1.0 Student Training Guide 2001
STUDENT TRAINING GUIDE
Concord
January 2001
ITI
800-777-4841
www.interlogixinc.com
©2000 Interlogix, Inc. Interlogix reserves the right to change specifications without notice. Interlogix, ITI, Advent, Concord, and Concord Express are trademarks of Interlogix, Inc.
Blank Page
CONCORD
Table of Contents
Table of Contents
Planning the Installation
Major Features ..........................................................................................................................................1-1
System Components.................................................................................................................................1-2
Planning Wires and Current Draw.........................................................................................................1-4
Using the Planning Checklist..................................................................................................................1-6
Planning Partitions ..................................................................................................................................1-7
Global Settings .........................................................................................................................................1-7
Partition-Specific Settings ......................................................................................................................1-7
Programming Partitions ..........................................................................................................................1-7
System Planning Worksheets .................................................................................................................1-8
System Wiring Notes ............................................................................................................................ 1-13
Installation
Installing the Panel (60-734) ..................................................................................................................2-2
Running Wires to the Panel Location ...................................................................................................2-3
Identifying the Main Components .........................................................................................................2-4
Connecting the Panel to Earth Ground .................................................................................................2-5
Installing the Power Line Carrier (PLC) (60-755) .................................................................................2-5
Installing SnapCards (60-756, 60-757, 60-758)...................................................................................2-6
Combo SnapCard ....................................................................................................................................2-7
Input SnapCard.........................................................................................................................................2-8
Output SnapCard ....................................................................................................................................2-9
Connecting Detection Devices to the Panel Zone Inputs................................................................. 2-10
Connecting Two-Wire Smoke Detectors to the Panel ...................................................................... 2-11
Connecting the 15-Watt Speaker (13-060) ........................................................................................ 2-12
Connecting a Hardwire Interior Speaker............................................................................................ 2-13
Connecting the Hardwire Exterior Siren (13-046) ............................................................................ 2-13
Connecting the Slim Line Hardwire Interior Siren (60-483-01) ..................................................... 2-13
Connecting SuperBus2000 Phone Interface/Voice Module (60-777) ............................................. 2-14
Connecting SuperBus2000 Energy Saver Module (ESM) (60-620) ................................................. 2-15
Connecting SuperBus2000 8-Zone Input Module (60-774)............................................................. 2-16
Connecting SuperBus2000 4 Relay Output Module (60-770) ......................................................... 2-17
Connecting SuperBus2000 RF Receiver (60-764-95R)..................................................................... 2-17
Setting Unit Number DIP Switches on Bus Devices ......................................................................... 2-18
Connecting Alphanumeric and LED Touchpads (60-728 and 60-746) .......................................... 2-20
Connecting Phone Lines to the Panel................................................................................................. 2-21
Connecting the AC Power Transformer (60-761).............................................................................. 2-22
Powering Up the Panel ......................................................................................................................... 2-23
CONCORD
Table of Contents
Peripheral Installation
Locating Wireless Sensors ......................................................................................................................3-2
Installing the Door/Window Sensor (60-362) ......................................................................................3-5
Installing the Slim Line Door/Window Sensor (60-499) ....................................................................3-6
Installing the Micro Recessed Door/Window Sensor (60-741-95) ....................................................3-7
Connecting 2-Wire Smoke Detectors ....................................................................................................3-8
Installing the 2100 (60-506-319.5) and 2300 (60-645-95) Smoke Sensors.....................................3-9
Installing the IntelliSense Sound Sensor (60-582) ............................................................................3-10
Installing the Rate of Rise Heat Sensor (60-460)...............................................................................3-13
Installing the PIR Wall Mount Motion Sensor (60-511)...................................................................3-14
Installing the Shock Sensor (60-461) ..................................................................................................3-15
Installing the Supervised Wireless Interior Siren (60-736-95) ........................................................3-15
Installing the X-10 Lamp Control Module (13-204) .........................................................................3-16
Programming
Entering and Exiting Programming Mode ...........................................................................................4-2
Entering Programming Mode .................................................................................................................4-2
Exiting Programming Mode ...................................................................................................................4-2
Clearing Memory......................................................................................................................................4-3
Tour of the Concord Programming Menus...........................................................................................4-4
Navigating Through the Menus .............................................................................................................4-5
Concord Programming Menus ...............................................................................................................4-6
Using Menu Shortcuts ...........................................................................................................................4-11
Programming Shortcuts ........................................................................................................................4-11
Programming Defaults and Definitions ..............................................................................................4-15
Learning Sensors....................................................................................................................................4-37
Sensor Group Characteristics Table .....................................................................................................4-39
Tripping Learn Mode Wireless Sensors ...............................................................................................4-41
Viewing Sensor Information ................................................................................................................4-43
Verifying the Bus Device Unit Numbers .............................................................................................4-45
Changing the Bus Device Unit Number for an ATP (Alphanumeric Touchpad)............................4-46
Deleting a Bus Driver Unit Number.....................................................................................................4-47
System Configuration Worksheets.......................................................................................................4-48
Testing the System
Testing Sensors.........................................................................................................................................5-2
Tripping Learn Mode Wireless Sensors .................................................................................................5-4
Correcting a Failed Sensor......................................................................................................................5-6
Testing Telephone Communications......................................................................................................5-7
Testing Central Station/Pager Communication....................................................................................5-8
Testing Outputs ........................................................................................................................................5-9
Testing the Light Control ........................................................................................................................5-9
Testing the Energy Saver Module........................................................................................................5-10
CONCORD
Table of Contents
Troubleshooting
Basic Troubleshooting .............................................................................................................................6-2
Power Troubles .........................................................................................................................................6-2
Phone Troubles .........................................................................................................................................6-4
Programming Troubles ............................................................................................................................6-5
Wireless Device Troubles.........................................................................................................................6-6
Hardwired Device Troubles .....................................................................................................................6-9
Line Carrier Troubles ............................................................................................................................ 6-10
Normal Operation Troubles.................................................................................................................. 6-11
System Operation
Basic System Commands.........................................................................................................................7-2
Arming the System ..................................................................................................................................7-4
Disarming the System..............................................................................................................................7-7
Bypassing Window or Door Sensors .....................................................................................................7-8
Sending Panic Alarms .......................................................................................................................... 7-10
Checking System Status ....................................................................................................................... 7-13
Understanding Access Codes ............................................................................................................... 7-14
The System Master Code: ..................................................................................................................... 7-14
Partition Master Codes ......................................................................................................................... 7-14
Regular User Codes ............................................................................................................................... 7-14
Adding or Changing an Access Code ................................................................................................. 7-14
Deleting a Regular User Access Code ................................................................................................. 7-15
End-User Training
What You Need to Know to Operate Your System ..............................................................................8-1
User Programming Menu ........................................................................................................................8-2
Arming and Disarming the System........................................................................................................8-4
Touchpad: Arming and Disarming the System ....................................................................................8-4
Telephone: Arming and Disarming the System ...................................................................................8-6
Keychain Touchpad: Arming and Disarming the System...................................................................8-8
Bypassing Window or Door Sensors .....................................................................................................8-9
Touchpad: Bypass Window or Door Sensors........................................................................................8-9
Telephone: Bypass Window or Door Sensors .................................................................................... 8-10
Checking the System Status................................................................................................................. 8-11
Touchpad: Checking the System Status ............................................................................................. 8-11
Recent Alarm Check.............................................................................................................................. 8-12
End-User Training Exercise ................................................................................................................. 8-13
CONCORD
CONCORD
Planning the Installation
Module 1-Planning the Installation
Introduction
This module teaches the installer how to plan the installation of the Concord system.
What’s in This Module
Major Features ...........................................................................................................................................1-2
System Components ..................................................................................................................................1-3
Planning Wires and Current Draw ..........................................................................................................1-5
Using the Planning Checklist ...................................................................................................................1-7
Planning Partitions....................................................................................................................................1-8
System Planning Worksheets ...................................................................................................................1-9
System Wiring Notes.............................................................................................................................. 1-14
Interlogix, Inc.
1-1
CONCORD
Planning the Installation
Major Features
This section outlines the major features of the Concord system. You need to understand the system before planning the
installation.
• 4 versions: integrated 16, integrated 32,
hardwire, and commercial
• 2 partitions
• 1,500-foot range
• 2 Onboard programmable outputs
• Attack resistant metal housing
• SAW radio receiver
• 60 user codes with programmable authority
levels
• 100 event buffer
• Latchkey paging
• 16 programmable schedules for lighting and
outputs
• Key-switch arming
• Built-in 12-watt siren driver
• One 2-wire smoke loop on board
• Total System Power
- 12 VDC 1 Amp power with 24 VAC, 30 VA
transformer
- 12 VDC 2 Amp power 24 VAC, 50 VA
transformer
• ELM keychain support
• Snap Cards allow expansion of features
- 8Z Input SnapCard
(6 inputs, 2 2-wire smoke light)
- 4Z Output SnapCard
- Combo Input/Output SnapCard
(3 input, 2 output, two-wire smoke loop)
• 2-Way voice communication with optional
Interrogator 200 Audio Verification Module
• Hardwire touchpads display text descriptions of
alarms and sensor conditions
• Energy Saver
• Optional Phone Interface Voice/Module
- Provides on-premise & off-premise phone control
- Provides status voice
- Provides alarm voice
• PC programmable with ITI ToolBox Downloader
Test System Weekly
A
Off
Stay
Away
1
2
No Delay
Silent
4
5
6
Features
System
Menu
3
press both
B
Pager
press both
C
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
• Supervised Wireless Interior Siren (SWIS)
Compatible (Requires PLC card)
• 16 SuperBus Modules
• SIA II and Contact ID reporting formats
(no ITI format)
1-2
Interlogix, Inc.
CONCORD
Planning the Installation
System Components
This task familiarizes you with the basic components of the Concord system.
• Panels Versions
- Concord Hardwire
- Concord RF 16
- Concord RF 32
- Commercial
P r e s s S t a t u s
A U X I L I A R Y
T r o u b le
F I R E
M
O p e n P O L I C E A L A R M
B y p a s s e d S y s t e m A r m e d t o
S y s t e m
is O K
P R O G . T e s t
E M O R Y
S u p e r v is o r y
Z o n e s
T o u c h p a d P a n ic N o D e la y
C h im e
E n t e r C o d e
A C F a ilu r e
C P U L o w B a t t
R e c e iv e r P h o n e
B u s F a ilu r e
A rm e d
R e a d y
Test System Weekly
Off
1
A
Stay
2
Away
3
press both
No Delay
B
Silent
Q u ic k G u id e
D is a r m S y s te m / C a n c e l A la r m
B y p a ss S e n so rs
A rm
T u rn C H IM E O n / O ff
C
!
5
6
A rm
System
Menu
!
7
8
9
press both
D
Status
Lights
Bypass
*
0
#
A r m s y s t e m to d e s ir e d le v e l.
P re ss B Y P A S S + C O D E + S e n so r N o .
P re ss 1 + C O D E .
Pager
4
Features
press both
to S T A Y
C lo s e a ll p r o t e c te d d o o r s a n d w in d o w s .
P re ss 2 + C O D E .
P r e s s 4 to a r m d e la y d o o r s in s ta n tly ,
if d e s ir e d .
Z o n e /S e n so r N u m b e r
!
"
#
$
%
T e s t S y s te m
!
"
O ff
p re s s b o th
OF
F
1
3
S ile n t
NO
DEL
4
P a g e r
STAY
2
AY
5
6
S y s te m
M e n u
STAT
US
8
9
L ig h ts
B y p a s s
*
0
#
AWAY
6
8
ST
7
S ta tu s
3
5
CHIME
7
4
F e a tu re s
C
p re s s b o th
A w a y
2
N o D e la y
B
D
S ta y
1
p re s s b o th
U s e r S e ttin g s
M a k e s u r e s y s te m is d is a r m e d .
P r e s s A o r B to s c r o ll th r o u g h m e n u s .
P r e s s # to s e le c t o p tio n o r a c c e p t e n tr y .
P re ss
to d e s e le c t o p tio n o r c a n c e l e n t r y .
P re ss 1 fo r O F F ; p re ss 2 fo r O N ;
p r e s s 0 - 9 f o r o t h e r e n tr ie s .
&
'
W e e k ly
A
M a k e s u r e s y s te m is d is a r m e d .
P re ss 7 + 1 to tu rn C H IM E o n o r o ff.
P ro g ra m
to A W A Y
C lo s e a ll p r o t e c te d d o o r s a n d w in d o w s .
P re ss 3 + C O D E .
E x it p r e m is e s t h r o u g h d e la y d o o r .
9
0
BYPA
BY
COM
MAND
SS
• Hardwire Touchpads
- SB2000 Fixed English
- SB2000 2x16 LCD
- SB2000 2x20 LCD
- SB2000 2x20 VFD
• Wireless Touchpads
- Hi-Tech Handheld Touchpad
- 2- and 4-button keychain touchpads
• SuperBus RF Receivers
- 16 zone wireless receiver
- 32 zone wireless receiver
- 76 zone wireless receiver
• Power Line Carrier (PLC) Card
- Allows use of Supervised Wireless Interior Siren and X-10
devices
• Phone Line Supervision Card
• Phone Interface/Voice Module
- Allows operation from a touch-tone phone and gives system a
220+ word vocabulary
- Provides alarm voice
• 8Z Input SnapCard
- Adds 6 hardwire zones and two 2-wire smoke loops
• 4Z Output SnapCard
- Adds 4 Form-C relay outputs
Interlogix, Inc.
1-3
CONCORD
Planning the Installation
• Combo Input/Output SnapCard
- Adds one 2-wire smoke loop
- Three hardwire zones
- Two hardwire outputs
• SuperBus 2000 Hardwire Input Module
- Adds 8 hardwire inputs
• SuperBus 2000 Hardwire Output Module
- Adds 4 Form-C relay outputs
• Supervised Wireless Interior Siren (SWIS)
• Interrogator 200 Audio Verification Module
- Provides voice communication with the Central Station
• Energy Saver Module
- Allows the Concord system to control a thermostat by placing the
energy saver module in series with the existing thermostat.
Student Notes
1-4
Interlogix, Inc.
CONCORD
Planning the Installation
Planning Wires and Current Draw
This task helps you determine what wire you need and maximum current draw for each device.
TABLE 1-1. Wire Length and Maximum Current Draw for Devices.
Device
Maximum Wire Length to Panel
Maximum mA Draw
SuperBus 2000 2x16 LCD Alphanumeric Touchpad
22 ga.—300 ft.
18 ga.—750 ft.
90 mA
SuperBus 2000 Fixed English Display Touchpad
22 ga.—300 ft.
18 ga.—700 ft.
65 mA
SuperBus 2000 2x20 LCD Alphanumeric Touchpad
22 ga.—250 ft.
18 ga.—600 ft.
120 mA
SuperBus 2000 2x20 VFD Alphanumeric Touchpad
22 ga.—250 ft.
18 ga.—600 ft.
120 mA
SuperBus RF Receiver
22 ga.—1,100 ft.
18 ga.—2,800 ft.
30 mA
SuperBus Phone Interface/Voice Module
22 ga.—40 ft.
18 ga.—120 ft.
600 mA
Power Line Carrier Card
N/A
110 mA
Combo Input/Output SnapCard
N/A
185 mA
8Z Zone Input SnapCard
N/A
230 mA
4Z Output SnapCard
N/A
130 mA
SuperBus 2000 Hardwire Input Module
22 ga.—1,800 ft.
18 ga.—4,500 ft.
18 mA
SuperBus 2000 Hardwire Output Module
22 ga.—350 ft.
18 ga.—900 ft.
91 mA
SuperBus 2000 Energy Saver Module
22 ga.—1,600 ft.
18 ga.—4,000 ft.
20 mA
Interrogator 200 Audio Verification Module
22 ga.—3,200 ft.
18 ga.—4,500 ft.
10 mA
Interrogator
22 ga.—110 ft.
18 ga.—260 ft.
300 mA
TABLE 1-2. Total Allowed Wire Length for System.
Wire Type
Total System Wire for Systems with
Touchpads
Total System Wire for Systems without
LED Touchpads
22-gauge, unshielded
22-gauge, shielded
2,000 ft.
1,300 ft.
4,500 ft.
3,000 ft.
18-gauge, unshielded
18-gauge, shielded
1,600 ft.
900 ft.
3,500 ft.
2,200 ft.
Interlogix, Inc.
1-5
CONCORD
Planning the Installation
Refer to Table 1-3 for the minimum current draw of each device when the panel is operating only from the backup battery.
For 24-hour backup, the total current draw of all connected devices is limited to 100 mA continuous using a 4.0 AH
battery, or 200 mA continuous using a 7.0 AH battery.
TABLE 1-3. Current Draw Minimums for Devices.
Device
Minimum mA Draw
SB 2000 2x16 LCD Alphanumeric Touchpad
15 mA
SB 2000 Fixed English Display Touchpad
11 mA
SB 2000 2x20 LCD Alphanumeric Touchpad
20 mA
SB 2000 2x20 VFD Alphanumeric Touchpad
20 mA
SuperBus 2000 RF Receiver
27 mA
SuperBus 2000 Phone Interface/Voice Module
25 mA
Power Line Carrier Card
N/A
4Z Output SnapCard
20 mA
8Z Input SnapCard
38 mA
4 Input/Output SnapCard
1 mA
SuperBus 2000 Hardwire Input Module
18 mA
SuperBus 2000 Hardwire Output Module
11 mA
SuperBus 2000 Energy Saver Module
20 mA
Interrogator 200 Audio Verification Module
10 mA
Interrogator
45 mA
TABLE 1-4. Control Panel Wiring Requirements.
1-6
Device
Wire Requirements
AC Power Transformer
2-conductor, 18-gauge, stranded, 25 feet maximum
Earth Ground
Single 14-gauge, stranded or solid, 25 feet maximum
Telephone (RJ-31X)
4-conductor, 22- to 24-gauge, solid or stranded
Detection Devices
2- or 4-conductor, 18- to 22-gauge, stranded, 50 ohms maximum
loop resistance including device
Sirens, Piezos, and Speakers
2- or 4-conductor, 18-gauge, stranded, 500 feet maximum
SuperBus 2000 Devices (alphanumeric
touchpad, HIM, and ESM)
4-conductor, 22-gauge, maximum 500 feet
Fixed English Display Touchpad
4-conductor, 22-gauge, 300 feet maximum
SuperBus 2000 RF Receiver
4-conductor, 22-gauge, 1,100 feet maximum
SuperBus Phone Interface/Voice Module
4-conductor, 18- to 22-gauge, 50 feet maximum
Interrogator 200 AVM Microphone
2-conductor, 22-gauge, stranded, shielded*, 500 feet maximum
Interlogix, Inc.
CONCORD
Planning the Installation
Using the Planning Checklist
Use the following System Planning Checklist for a quick, error-free installation.
• How will the system be used? (fire warning, intrusion alarm, partitions, etc.)
• Will there be hardwired components?
• Which wireless components will be used?
• Where will the control panel, touchpad, and sensors be located?
• Plan panel option programming:
• Which panel configuration options will be used?
• Who will train the users?
• How and when will the users be trained?
• Do you have all the components you need for the job?
Student Notes
Interlogix, Inc.
1-7
CONCORD
Planning the Installation
Planning Partitions
This task illustrates planning a system that uses partitions. Partitioning allows a system to be used like it’s more than one
system.
Concord has two partitions. That means that one Concord system could be set up to provide security for two businesses.
The users would not know that they were using the same system.
Global Settings
System Settings that affect both partitions:
• The time and date
• The System Master code
• The phone number of the central monitoring station
• The downloader phone number
• The Dialer Delay feature
Partition-Specific Settings
System Settings that affect either partition:
• The Partition Maser code (1 per partition)
• The user access codes (60 total)
• Pager phone numbers
• Light control (9 total)
• The Latchkey feature
• The Notify by Exception feature
• The Downloading option
• The Silent Arming option
• Touchpad brightness settings
• Speaker volume settings
• The Energy Saver Module (ESM) feature and its high and low set points
Programming Partitions
Only one partition can be programmed at a time.
While one partition is being programmed, the other partition cannot be programmed. Some partition-specific settings
share resources, such as access codes and time schedules. This means that if Partition 1 uses user numbers 1 through 20,
Partition 2 cannot use those numbers.
1-8
Interlogix, Inc.
CONCORD
Planning the Installation
System Planning Worksheets
TABLE 1-6. Hardwire Devices.
Fill in customer information about this installation:
Customer ______________________________________________
Address________________________________________________
City_____________________State/Zip ______________________
Part No.
Description
Qty.
mA
Sub
Hardwire Sensors/Detectors
13-068 *
Magnetic Contact 3/8" press fit
N/A
13-070 *
Magnetic Contact Surface Mount
N/A
13-360
ESL 449AT Smoke/Heat Detector
15 mA
13-391
Power Supervision Module
20 mA
79-004 *
Fire Pull Station
N/A
13-028 *
PIR Motion Detector
10 mA
Country__________________Phone_________________________
TABLE 1-5. Wireless Sensors.
Part No.
Description
60-362
Learn Mode Door/Window Sensor
60-741-95
Learn Mode Micro Recessed Door/Window Sensor
60-499
Learn Mode Slim Line Door/Window Sensor
60-461*
Quantity
Hardwire Sirens
60-252
Hardwire Interior Speaker and
Piezo
5 mA
Learn Mode Shock Sensor
60-278
Hardwire Interior Siren and Piezo
75 mA
60-459 *
Learn Mode Sound Sensor (ITI)
60-483
Slim Line Hardwire Interior Siren
and Piezo
120 mA
60-462 *
Learn Mode Glass Guard Sensor
13-046
Hardwire Exterior Siren
145 mA
60-506
Learn Mode System Smoke Sensor
60-460
Rate-of-Rise Heat Sensor
60-589 *
Manual Fire Pull Sensor
60-504 *
Learn Mode Freeze Sensor
60-452
Learn Mode Pendant Panic Sensor
60-458
Miscellaneous Components
60-584
Superbus 2000 Hardwire Input
Module (HIM)
15 mA
60-585
Superbus 2000 Hardwire Input
Module (HIM)
Single Button Panic Sensor
60-764-01
-95R-16Z
SuperBus Receiver
60-457
Dual Button Panic Sensor
60-746-01
Water-Resistant Panic Sensor
Superbus 2000 2X16
Alphanumeric Touchpad
100 mA
60-578
60-348
Handheld Wireless Touchpad
60-620
Superbus 2000 Energy Saver
Module (ESM)
10 mA
60-453
Wall-Mount Wireless Touchpad
60-803-04
Learn Mode DS924i PIR Motion Sensor
Superbus 2000 2X20 LCD
Alphanumeric Touchpad
115 mA
60-511
60-582
Learn Mode Sound Sensor (IntelliSense)
60-804-04
Superbus 2000 2X20, VFD
Alphanumeric Touchpad
120 mA
60-645-95
Wireless Smoke Sensor (System Sensor 2300RFITI)
60-677 *
Audio Verification Module (AVM)
10 mA
60-820
SupereBus 2000 Fixed English
Display Touchpad
65 mA
* Not UL listed; not intended for use in UL listed systems.
* Total power consumption not to exceed: 1,000 mA
Interlogix, Inc.
1-9
CONCORD
Planning the Installation
TABLE 1-7. Sensor Groups and Locations.
No.
Group
Type and Location
No.
01
39
02
40
03
41
04
42
05
43
06
44
07
45
08
46
09
47
10
48
11
49
12
50
13
51
14
52
15
53
16
54
17
55
18
56
19
57
20
58
21
59
22
60
23
61
24
62
25
63
26
64
27
65
28
66
29
67
30
68
31
69
32
70
33
71
34
72
35
73
36
74
37
75
38
76
1-10
Group
Type and Location
Interlogix, Inc.
CONCORD
Planning the Installation
TABLE 1-8. Sensor Group Characteristics .
No.
Name
Application
Alarm
Delay
00
Fixed Panic
24-hour audible fixed emergency buttons.
Police
Instant
01
Portable
Panic
24-hour audible portable emergency buttons.
Police
Instant
02
Fixed Panic
24-hour silent fixed emergency buttons.
Silent
Instant
03
Portable
Panic
24-hour silent portable emergency buttons.
Silent
Instant
04
Fixed
Auxiliary
24-hour auxiliary sensor, such as Pendant Panic or
holdup button.
Auxiliary
Instant
05
Fixed
Auxiliary
24-hour auxiliary emergency button. Siren shutoff
confirms CS report.
Auxiliary
Instant
06
Portable
Auxiliary
24-hour portable auxiliary alert button.
Auxiliary
07
Portable
Auxiliary
24-hour portable auxiliary button. Siren shutoff
confirms CS report.
08
Special
Intrusion
09
Restoral
Supervisory
Chime
Active
Levels
✓
1, 2, 3
✓
1, 2, 3
✓
1, 2, 3
✓
1, 2, 3
✓
✓
1, 2, 3
✓
✓
1, 2, 3
Instant
✓
1, 2, 3
Auxiliary
Instant
✓
1, 2, 3
Special belongings, such as gun cabinets and wall
safes.
Police
Instant
✓
✓
✓
1, 2, 3
Special
Intrusion
Special belongings, such as gun cabinets and wall
safes.
Police
Standard
✓
✓
✓
1, 2, 3
10
Entry/Exit
Delay
Entry and exit doors that require a standard delay
time.
Police
Standard
✓
✓
✓
✓
2, 3
11
Entry/Exit
Delay
Garage doors and entrances that require an
extended delay time. *
Police
Extended
✓
✓
✓
✓
2, 3
12
Entry/Exit
Delay
Driveway gates and entrances that require a twice
extended delay time. *
Police
Twice
✓
✓
✓
✓
2, 3
13
Instant
Perimeter
Exterior doors and windows.
Police
Instant
✓
✓
✓
✓
2, 3
14
Instant
Interior
Interior doors.
Police
Follower
✓
✓
✓
2, 3
15
Instant
Interior
Interior PIR motion sensors. *
Police
Follower
✓
✓
2, 3
16
Instant
Interior
Interior doors.
Police
Follower
✓
✓
3
17
Instant
Interior
PIR motion sensors. *
Police
Follower
✓
✓
3
18
Instant
Interior
PIR motion sensors subject to false alarms. * †
Police
Follower
✓
✓
3
19
Delayed
Interior
Interior doors that initiate a delay before going
into alarm. *
Police
Standard
✓
✓
3
20
Delayed
Interior
PIR motion sensors that initiate a delay before
going into alarm. *
Police
Standard
✓
✓
3
Interlogix, Inc.
✓
CS
Report
✓
Extended
✓
✓
1-11
CONCORD
Planning the Installation
TABLE 1-8. Sensor Group Characteristics (Continued).
No.
Name
Application
Alarm
Delay
Restoral
Supervisory
21
Local
Instant
Interior
24-hour local alarm zone protecting anything that
opens and closes.
Police
Instant
✓
✓
1, 2, 3
22
Local
Delayed
Interior
Same as group 21, plus activation initiates a delay
before going into alarm.
Police
Standard
✓
✓
1, 2, 3
23
Local
Instant
Auxiliary
24-hour local alarm zone protecting anything that
opens and closes. ‡
Auxiliary
Instant
✓
✓
1, 2, 3
24
Local
Instant
Auxiliary
24-hour local alarm zone protecting anything that
opens and closes. Sirens shut off at restoral. *
Auxiliary
Instant
✓
✓
1, 2, 3
25
Local
Special
Chime
Notify the user when a door is opened. Sounds
emit from a local annunciator. *
Special
Chime
Instant
✓
1, 2, 3
26
Fire
24-hour fire, rate-of-rise heat, and smoke sensors.
§
Fire
Instant
✓
✓
27
Output
Module
Hardwire Output Module (HOM) lamp control or
other customer feature. ‡
Silent
Instant
✓
✓
1, 2, 3
28
Output
Module
HOM, PIR motion sensor, sound sensor, or pressure
mat. ‡
Silent
Instant
✓
1, 2, 3
29
Auxiliary
Freeze sensor.
Auxiliary
Instant
32
Output
Module
HOM, PIR motion sensor, sound sensor, or pressure
mat. ‡
Silent
Instant
33
Siren
Wireless Siren Supervision
Silent
Instant
34
Gas
Carbon monoxide (CO) Gas Detector
Auxiliary
Instant
✓
CS
Report
Chime
✓
Active
Levels
1, 2, 3
✓
1, 2, 3
1, 2, 3
✓
✓
✓
✓
✓
1, 2, 3
35
Note: Check marks (√) represent characteristics present in a group.
* This group is not certified as a primary protection circuit for UL-listed systems and is for supplementary use only.
† Sounds instant police siren if two or more sensors are tripped within 4 minutes. Otherwise sensors are followers to delayed sensors.
If Alarm Verification is on, group 18 functions like group 17.
‡ This group has not been investigated by UL.
§ This group is required for UL-listed residential fire alarm applications.
1-12
Interlogix, Inc.
2
1
4
RED
BLACK
CABLE
SHIELD
WIRE
11
3
4
SPLICE
SEPARATE
WIRE
CABLES
6
7
7
7
2
4
3
5
4
6
5
3
6
NOTE 10: SUPERBUS 2000
ENERGY SAVER MODULE
60-620-01
PANEL
TERMINALS
1
TO FURNACE
THERMOSTAT
NOTE 3:
2 8-OHM
SPEAKERS
IN SERIES
(16 OHMS)
12
11
NOTE 5:
NORMALLY
CLOSED
(N/C)
CONTACTS
IN SERIES
ZONE
1
MIC.
IN
8
6
3
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
NOTE 11: SUPERBUS 2000
4-RELAY OUTPUT MODULE
60-770
4
NOT
USED
16
15
5
6
3
4
17
10
19
LP
RED
4
9
BLACK
LN
TO PANEL
TERMINAL 4
2k Ohm EOL
RESISTOR
49-454
(LOCATE AT
SENSOR)
- +
20
GND
+
TO
PREMISES
PHONES
A
2
4
+12V
B
3
5
G N D
5
6
8
24
GRN
25
BRN
8
9
1 0
A U D 1 A U D 2 G N D
(PARTITION 1
VOICE MODULE
ONLY)
7
SPEAKER
6
7
S P K 1 S P K 2
A BUS B
4
G N D
PANEL TERMINALS
3
GND
1
+ 1 2 V
1 1
T IP 1
26
GRY
1 2
T IP 2
1 4
R IN G
1
27
RED
1 3
R IN G
2
BLACK
27
TELCO
RING
GRN
BRN
NOTE 7:
RJ-31X (CA-38A)
PHONE JACK
26
HOUSE
RING
RING
(-)
RED
TIP
(+)
GRN
RED
GRY
PLUG
WHITE
OR
YELLOW
RJ-31X
PHONE
LINE
WIRE
RUN
WHITE OR
YELLOW
NOTE 7:
RJ-31X (CA-38A)
PHONE JACK
GRN
BRN
DB-8
CORD
RED
GRY
DB-8
CORD
8690G13A.DSF
RED
TELCO
PROTECTOR
BLOCK
GREEN
PHONE
CONNECTIONS
25
HOUSE
TIP
NOTE 6:
2-WIRE
HARDWIRE
SMOKE/HEAT
DETECTOR
(10 MAXIMUM)
24
TELCO
TIP
2k Ohm EOL
RESISTOR 49-454
(LOCATE AT LAST
DETECTOR)
-
+
23
22
-
2-WIRE
SMOKE
POWER
+
NOTES 4 & 9:
HARDWIRE
EXTERIOR
SIREN 13-046
21
ZONE
7
NOTES 3 & 7: SUPERBUS 2000 PHONE INTERFACE/VOICE MODULE 60-777-01
N O T
U S E D
1
2
3
HIGH GND LOW
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
NOTE 11:
SUPERBUS 2000 8Z
INPUT MODULE 60-774
4
18
GND
ZONE
6
NOTE 5:
PIR MOTION
SENSOR 13-082
ZONE
5
NOTES 4 & 9:
SLIM LINE HARDWIRE
INTERIOR SIREN
60-483-01
2k Ohm
EOL RESISTOR
49-454
NOTE 5:
NORMALLY
OPEN
(N/O)
CONTACTS
IN PARALLEL
ZONE
4
ZONE
3
PANEL
TERMINALS
TO PANEL TERMINALS 7 & 8
OR
PHONE INTERFACE/VOICE MODULE
TERMINALS 6 & 7
PANEL
5
TERMINALS
14
GND
2k Ohm EOL
RESISTOR 49-454
(LOCATE AT
LAST DEVICE)
13
ZONE
2
NOTE 3: HARDWIRE INTERIOR SPEAKER 60-528
8
10
NOTE 4
NOTE 3:
13-060
(15 WATT)
8 - OHM
SPEAKER
9
OUTPUT OUTPUT
2
1
SPEAKER
8
SPEAKER
OPTIONAL SUPERBUS 2000 MODULE CONNECTIONS
SPLICE
3
NOTES 3 & 8:
AUDIO VERIFICATION MODULE, 60-677
YELLOW
5
BUS
B
NOTE 2:
SUPERBUS 2000 FIXED
DISPLAY TOUCHPAD (60-820)
OR
2X16 LCD ALPHANUMERIC
TOUCHPAD (60-746-01)
3
GREEN
BUS
A
WHITE
+ 12
BUS
GREEN
GND
NOTE 1: CLASS II POWER
TRANSFORMER
60-761, 60-762,
60-778, or 60-779
CLASS II
24 VAC
30 OR 50 VA
24
VAC
24
VAC
ZONE
8
2-WIRE
SMOKE
IN
GREEN
BROWN
(See notes on other side.)
BROWN
GRAY
BLACK
ALL PANEL TERMINAL CONNECTIONS ARE CLASS II POWER LIMITED
GRAY
RED
RED
RED
Interlogix, Inc.
GREEN
SYSTEM WIRING DIAGRAM
Planning the Installation
CONCORD
ZONE 8
ZONE COMMON
ZONE 7
ZONE 6
ZONE COMMON
ZONE 5
ZONE 4
ZONE COMMON
ZONE 3
ZONE 2
ZONE COMMON
ZONE 1
ZONE COM
ZONE 1
NO 4
COM 4
NC 4
NO 3
COM 3
NC 3
NO 2
COM 2
NC 2
NO 1
COM 1
NC 1
1-13
CONCORD
Planning the Installation
System Wiring Notes
Note 1
Class II power transformer must be plugged into an
unswitched AC power receptacle. Do not short the
transformer terminals together. The transformer
contains an internal fuse that permanently disables the
output if the terminals are shorted.
Note 2
An alphanumeric touchpad is required for on-site
programming. If the installation includes more than
one touchpad, connect just one touchpad and use it to
program system settings. When connecting additional
touchpads, each one must be set with a unique device
address. Refer to the touchpad or panel installation
instructions.
Note 3
Speaker terminals 7 and 8 activate only for alarms in
partition 1. Use speakers with an 8-ohm or higher
impedance. When connecting two or more 8-ohm
speakers, they must be wired in series as shown in the
wiring diagram. Wiring two or more 8-ohm speakers in
parallel can permanently damage the panel.
Note 4
Onboard outputs 1 and 2 are open-collector type.
Output 1 defaults to configuration number 01400.
Output 2 defaults to configuration number 00410. Refer
to panel installation instructions for all possible
settings.
Note 8
A maximum of two Audio Verification Modules are
allowed. Wire multiple speakers in series, and power and
microphone wires in parallel. Use shielded cable where
shown in diagram to prevent cross-talk between the
speaker and microphone. Audio Verification Modules may
not be used in UL listed installations.
Note 9
Connect multiple piezo sirens in parallel. Status beeps do
not sound from piezo sirens connected to outputs. Slim
line hardwire interior siren status volume switch settings
have no effect.
Note 10
All SuperBus devices must be set with a different device
address before applying power. Devices with the same
device address setting will not work correctly. For
installations with just one touchpad and module, the
default settings can be used.
Note 11
Refer to the Energy Saver Module installations instructions for thermostat wiring details.
Note 12
Wire hardwire input module zone (loop) inputs as shown
for the panel, except use 4.7k-ohm EOL resistors. Install
EOL resistors across all unused zone (loop) inputs.
Note 5
Zone (loop) wiring is an example that applies to all
zones (except when zone 8 is configured for 2-wire
smoke detectors). Install EOL resistors across all unused
zone (loop) inputs.
Note 6
For UL listed installations, wire multiple supervised
hardwire smoke detectors (10 maximum) only as
shown. Maximum 10 uA current draw per detector.
Maximum 80 mA current draw in alarm. Maximum 100
mA current draw in non-alarm state.
Note 7
Some telephones are polarity-sensitive. Green and red
wires may need to be reversed.
Interlogix, Inc.
1-14
CONCORD
Installation
Module 2-Installation
Introduction
This module teaches you how to install the Concord Security System.
What’s in This Module
Installing the Panel (60-734-01) ..............................................................................................2-2
Connecting the Panel to Earth Ground ...................................................................................2-5
Installing Power Line Carrier Cards (60-755) .........................................................................2-5
Installing SnapCards (60-756, 60-757, 60-758) ....................................................................2-6
Connecting Detection Devices to the Panel Zone Inputs....................................................2-10
Connecting Two-Wire Smoke Detectors to the Panel ......................................................... 2-11
Connecting a 15-Watt Speaker (13-060)...............................................................................2-12
Connecting Hardwire Interior Speakers ................................................................................2-13
Connecting Hardwire Exterior Sirens (13-046)....................................................................2-13
Connecting Slim Line Hardwire Interior Sirens (60-483-01) .............................................2-13
Connecting SuperBus 2000 Phone Interface/Voice Modules (60-777-01)........................2-14
Connecting SuperBus 2000 Energy Saver Modules (60-620-01).......................................2-15
Connecting SuperBus 2000 8-Zone Input Module (60-774) ..............................................2-16
Connecting SuperBus 2000 4 Relay Output Module (60-770) ...........................................2-17
Connecting SuperBus 2000 RF Receivers (60-764-95R).....................................................2-17
Connecting Alphanumeric and Fixed English Display Touchpads
(60-746-01, 60-803-04, 60-804-04, and 60-820) ...............................................................2-18
Connecting Phone Lines to the Panel....................................................................................2-19
Connecting AC Power Transformers (60-761) ......................................................................2-20
Powering Up the Panel ............................................................................................................2-21
Interlogix, Inc.
2-1
CONCORD
Installation
Installing the Panel (60-734-01)
This task illustrates finding the best location and mounting the panel.
CAUTION
Do not apply power to the panel until all module/card installation and panel wiring is completed. Determine the
panel location.
•
Use a central location.
•
Avoid excessive metal if the SuperBus 2000
RF receiver is used (HVAC ducts, foil
wallpaper, gas/water pipes, and electrical
wiring)
•
•
Mount the panel at a comfortable working
height (about 45 to 55 inches from the floor).
PHO N E JAC K AN D
O PT IO N AL M O D UL E
M O UNT ING AR EA
19.25"
3.5"
A NT EN NA
AREA
Allow a minimum of 9 inches above the
panel for the antennas, if the SuperBus 2000
RF receiver is used.
•
Allow space to the right or left of the panel
for wiring, phone jack, and optional module
mounting.
•
Allow at least 24 inches in front of the panel
for access.
21"
PAN EL
12"
45-55"
NO TE
AL LO W AT L EAST 24"
IN FR O N T O F PANEL
FO R AC CESS T O PAN EL
CO M PO NENT S
F LO O R
8557G 04A.DS 4
FIGURE 2-1. Determining the Panel Location.
2-2
Interlogix, Inc.
CONCORD
Installation
Running Wires to the Panel Location
After determining the panel location, run all the necessary wires to the location using the Table 1-4.
CAUTION
Make sure you are free of static electricity whenever you work on the panel with the cover open. Discharge static
by first touching the metal panel chassis, then stay in contact with the chassis when touching the circuit board.
Using an approved grounding strap is recommended.
1. Open the panel cover.
Mounting Holes
2. Remove the necessary wiring knockouts. Be careful not to
damage the circuit board.
3. Feed all wires through the wiring knockouts.
4. Place the panel in position against the wall (or studs).
5. Level the enclosure and mark the locations of the two
mounting holes and two keyhole mounting holes.
6. Use the right anchors and screws. Partially insert screws into
the two anchors at the top keyhole locations, and then hang
the panel chassis on the two screws.
8573110A.DSF
7. Level the enclosure. Insert the two lower screws, and then
tighten all four mounting screws.
Knockouts
FIGURE 2-2. Mounting the Panel.
NOTE
Remember to leave room for the antennas, which extend 9 inches above the top of the enclosure.
Interlogix, Inc.
2-3
CONCORD
Installation
Identifying the Main Components
This task illustrates the location of the panel’s main components.
BACKUP BATTERY
CONNECTIONS
EEPROM
BLACK RED
POWER LINE
CARRIER CARD
HEADERS
MICRO
PROCESSOR
PROGRAMMING
TOUCHPAD
HEADER
SNAP
CARD
HEADER
PHONE LINE
MONITOR CARD
HEADERS
TERMINAL STRIP
8573G10A.DSF
FIGURE 2-3. Concord Panel Main Components.
Student Notes
2-4
Interlogix, Inc.
CONCORD
Installation
Connecting the Panel to Earth Ground
This task illustrates connecting the panel to earth ground to protect from lightning strikes and transients.
CAUTION
Do not apply power to the panel until all module/card installation and panel wiring is completed.
1. Using a spade lug, connect a 16-gauge, solid copper wire to
the lower-left circuit board screw.
2. Connect the other end of the wire to an earth ground, for
example: an earth grounded cold-water pipe clamp.
TO WATER PIPE
PIPE
GROUND CLAMP
8573110A.DSF
FIGURE 2-4. Grounding the Panel.
Installing Power Line Carrier Cards (60-755)
This task illustrates installing the Power Line Carrier (PLC) card. The PLC card lets you add Supervised Wireless Sirens for
alarm and status sounds and X-10 modules for light and appliance control.
1. Remove the two jumpers from the lower headers.
POWER LINE CARRIER CARD
MOUNTING LOCATION
2. Install the card on the header pins shown in Figure 2-5.
3. No wiring is necessary.
JUMPERS
TERMINAL STRIP
POWER LINE CARRIER
CARD HEADERS
8573G96A.DSF
FIGURE 2-5. Header Pin Locations.
NOTE
The lower header has two jumpers installed from the factory that must be removed before installing the Power Line Carrier
Card. Leave these jumpers in place if you are not installing a Power Line Carrier Card.
Interlogix, Inc.
2-5
CONCORD
Installation
Installing SnapCards (60-756, 60-757, 60-758)
This task illustrates installing Snap Cards.
1. Disconnect the panel power and the backup battery.
FIGURE 2-6. Combo Input/Output SnapCard.
2. Install the SnapCard onto the panel’s SnapCard Header.
CONTROL PANEL
CIRCUIT BOARD
OPTIONAL
EXPANSION CARD
CONNECTOR
ALIGN BOARD
HOLES WITH
STANDOFFS
(2)
OPTIONAL
EXPANSION CARD
8573G02A.DS4
3. Secure the card with the two screws provided with the
card.
4. Wire the input devices to the card. Refer to Figures 2-6
through 2-9 and Tables 2-1 through 2-3.
Use terminals 11 and 12 for the two-wire 12V smoke
detector loop. You can connect up to 10 two-wire smoke
detectors on this loop.
5. Use end-of-line (EOL) resistors as shown on any hardwire
loops.
6. Reconnect the backup battery and panel AC power.
2-6
Interlogix, Inc.
CONCORD
Installation
Combo Input/Output SnapCard
PANEL COMBO
EXPANSION CARD TERMINALS
OUTPUT 1
OUTPUT 2
N.C.
COM
N.O.
N.C.
COM
N.O.
1
2
3
4
5
6
ZONE ZONE ZONE ZONE
1
2
3
COM
7
8
9
10
12V DC
+12V SMOKE
DC LOOP
(•)
SW
GND
11
12
13
+12V
DC
14
OUTPUT
DEVICE
CONTROL
(N.O.)
*
*
*
4 3 2 1
OR
NORMALLY
CLOSED
(N/C)
CONTACTS
IN SERIES
NORMALLY
OPEN
(N/O)
CONTACTS
IN PARALLEL
4 3 2 1
4-WIRE, 12V
LISTED HARDWIRE
SMOKE/HEAT
DETECTOR SUCH
AS ESL 449AT
+
•
+
•
USE IN AND OUT
(DAISY-CHAIN)
WIRING METHODS
ONLY
2.0k Ohm
EOL RESISTOR
49-___
RED
BLACK
LISTED 2-WIRE,
12V SMOKE/HEAT
DETECTOR
SUCH AS ESL
______________
USE IN-AND-OUT
(DAISY-CHAIN)
WIRING
METHODS ONLY
2.0k Ohm EOL RESISTOR
49-___
(INSTALL AT LAST DEVICE)
GREEN
WHITE
2.0k Ohm
EOL RESISTOR
49-___
12V
POWER SUPERVISON MODULE
60-391
* TO ANY ZONE INPUT
(INSTALL AT LAST DEVICE)
8587G01A.DS4
FIGURE 2-7. Combo Input/Output SnapCard Wiring Diagram.
TABLE 2-1. Wiring Terminal Descriptions -Combo SnapCard.
Terminal Number
Description
Use
1
Relay 1 N/C
Normally closed (N/C) (opens on activation) output 1/dry relay contact connection.
2
Relay 1 COM
Common (C) side of output 1 dry relay N/C and N/O contacts (terminals 1 and 3). 5 AMP at 30 VDC
maximum.
3
Relay 1 N/O
Normally open (N/O) (closes on activation) output 1/dry relay contact connection.
4
Relay 2 N/C
Normally closed (N/C) (opens on activation) output 2/dry relay contact connection.
5
Relay2 COM
Common (C) side of output 2 dry relay N/C and N/O contacts (terminals 2 and 6). 5 amp at 30 VDC
maximum.
6
Relay 2 N/O
Normally open (N/O) (closes on activation) output 2/dry relay contact connection.
7
ZN1
Hardwire Input zone 1
8
ZCOM
Common for hardwire input zones 1, 2, and 3
9
ZN2
Hardwire Input zone 2
10
ZN3
Hardwire Input zone 3
11
SMK+
Smoke detector power supply. Switched 12 VDC at 100 mA maximum. Positive (+) side of 2-wire, 12
VDC smoke loop.
12
SMK-
Negative (-) side of 2-wire, 12 VDC smoke loop.
13
GND
Common ground for 4-wire smoke detector and rate-of-rise heat sensors
14
+12VDC
Auxiliary DC power supply. 12 VDC at 500 mA maximum.
Interlogix, Inc.
2-7
CONCORD
Installation
Input SnapCard
ZONE ZONE ZONE ZONE ZONE ZONE ZONE ZONE
1
COM
2
3
5
4
COM
6
1
*
2
3
4
6
7
8
9
10
SMOKE
LOOP 2
+
•
11
12
GND
+12V
DC
13
14
*
*
OR
NORMALLY
CLOSED
(N/C)
CONTACTS
IN SERIES
5
SMOKE
LOOP 1
+
•
4 3 2 1
NORMALLY
OPEN
(N/O)
CONTACTS
IN PARALLEL
4 3 2 1
4-WIRE, 12V
LISTED HARDWIRE
SMOKE/HEAT
DETECTOR SUCH
AS ESL 449AT
SMOKE
LOOP 1
+
•
+
•
USE IN AND OUT
(DAISY-CHAIN)
WIRING METHODS
ONLY
RED
BLACK
LISTED
2-WIRE, 12V
SMOKE/HEAT
DETECTOR
SUCH AS
ESL 429CT
USE INAND-OUT
(DAISY-CHAIN)
WIRING
METHODS
ONLY
SMOKE
LOOP 2
+
•
+
•
2.0k Ohm EOL RESISTOR
49-454
(INSTALL AT LAST DEVICE)
GREEN
WHITE
2.0k Ohm
EOL RESISTOR
49-454
(INSTALL AT LAST DEVICE)
12V
POWER SUPERVISON MODULE
60-798
* TO ANY ZONE INPUT
(INSTALL AT LAST DEVICE)
9708G01B.DSF
FIGURE 2-8. Input SnapCard Wiring Diagram.
TABLE 2-2. Wiring Terminal Descriptions - Input SnapCard.
Terminal Number
Description
Use
1
Zone 1
Hardwire input zone 1
2
Zone COM
Common for zones 1, 2, and 3
3
Zone 2
Hardwire input zone 2
4
Zone 3
Hardwire input zone 3
5
Zone 4
Hardwire input zone 4
6
Zone COM
Common for zones 4, 5, and 6
7
Zone 5
Hardwire input zone 5
8
Zone 6
Hardwire input zone 6
9
12V Smoke Loop 1 (Pos)
Positive side of 2-wire 12V smoke loop1. Connect up to 20 12V class B smoke detectors between terminals
9 and 10. (Terminal also supplies +12 VDC switched power to 4-wire smoke detectors).
10
12V Smoke Loop (Neg)
Negative side of 2-wire 12V smoke loop1
11
12 Smoke Loop 2 (Pos)
Positive side of 2-wire 12V smoke loop 2. Connect up to 20 12V class B smoke detectors between
terminals 11 and 12. (Terminal also supplies +12 VDC switched power to 4-wire smoke detectors).
12
12 Smoke Loop 2 (Neg)
Negative side of 2-wire 12V smoke loop 2
13
GND
Auxiliary power supply ground return
14
+12VDC OUT
Auxiliary regulated DC power supply. 12 VDC at 0.5 amp maximum.
2-8
Interlogix, Inc.
CONCORD
Installation
Output SnapCard
4 OUTPUT EXPANSION
SNAPCARD TERMINALS
OUTPUT 1
OUTPUT 2
OUTPUT 4
OUTPUT 3
NC
COM
NO
NC
COM
NO
NC
COM
NO
NC
COM
NO
GND
+12
VDC
1
2
3
4
5
6
7
8
9
10
11
12
13
14
*
NOTE: DO NOT EXCEED OUTPUT
RELAY CONTACT RATINGS
2.0k Ohm
1/2 W
TYPICAL
EOL
Resistor
OUTPUT DEVICE
CONTROL
(NO)
TYPICAL OUTPUT DEVICE
APPLICATION
LED
TYPICAL LED
INDICATOR APPLICATION
* 0.5 AMP MAX. DO NOT EXCEED POWER SUPPLY CAPACITY.
8588G01A.DS4
FIGURE 2-9. Output SnapCard Wiring Diagram.
TABLE 2-3. Wiring Terminal Descriptions - Output SnapCard.
Terminal Number Description
Use
1
1 N/O
Normally open (N/O) (closes on activation) output 1/dry relay contact connection.
2
1 COM
Common (C) side of output 1 dry relay N/C and N/O contacts (terminals 1 and 3). 5 amp at 30 VDC maximum.
3
1 N/C
Normally closed (N/C) (opens on activation) output 1/dry relay contact connection.
4
2 N/O
Normally open (N/O) (closes on activation) output 2/dry relay contact connection.
5
2 COM
Common (C) side of output 2 dry relay N/C and N/O contacts (terminals 4 and 6). 5 amp at 30 VDC maximum.
6
2 N/C
Normally closed (N/C) (opens on activation) output 2/dry relay contact connection.
7
3 N/O
Normally open (N/O) (closes on activation) output 3/dry relay contact connection.
8
3 COM
Common (C) side of output 3 dry relay N/C and N/O contacts (terminals 7 and 9). 5 amp at 30 VDC maximum.
9
3 N/C
Normally closed (N/C) (opens on activation) output 3/dry relay contact connection.
10
4 N/O
Normally open (N/O) (closes on activation) output 4/dry relay contact connection.
11
4 COM
Common (C) side of output 4 dry relay N/C and N/O contacts (terminals 10 and 12). 5 amp at 30 VDC maximum.
12
4 N/C
Normally closed (N/C) (opens on activation) output 4/dry relay contact connection.
13
GND
Auxiliary power supply ground return.
14
+12VDC
Auxiliary output regulated DC power supply. 12 VDC at 500 mA maximum.
Interlogix, Inc.
2-9
CONCORD
Installation
Connecting Detection Devices to the Panel Zone Inputs
This task illustrates connecting hardwire devices to the panel.
If you are installing two-wire smoke detectors, you must configure the panel to recognize them. They must be connected
to zone 8. See Programming the System for Two-Wire Smoke Detectors in Module 4 – Programming for step-by-step
programming instructions.
PANEL
TERMINALS
ZONE
2
GND
ZONE
3
13
14
15
Wire all zone inputs using a 2k-ohm end-of-line
resistor to provide supervision for the zone.
Wire the end-of-line resistor at the last device on
the circuit.
Refer to typical wiring for N/C and N/O intrusion
detection circuits (Figure 2-10).
NORMALLY
CLOSED
(N/C)
CONTACTS
IN SERIES
NORMALLY
OPEN
(N/O)
CONTACTS
IN PARALLEL
2k Ohm
EOL RESISTOR
49-454
2k Ohm
EOL RESISTOR
49-454
8573G23A.DS4
FIGURE 2-10. N/C and N/O Intrusion Detection
Circuits.
1. Using 2-conductor, 22-gauge or larger wire, connect your hardwire loops to the panel.
2. Verify that end-of-line resistors are installed
properly (normally open sensors in parallel,
normally closed sensor in series).
2-10
Interlogix, Inc.
CONCORD
Installation
Connecting Two-Wire Smoke Detectors to the Panel
This task illustrates connecting two-wire smoke detectors to the panel.
You can connect up to ten 2-wire smoke devices to the panel.
NOTE
If you are installing two-wire smoke
detectors, you must configure the
panel to recognize them. They must
be connected to zone 8. See Programming the System for Two-Wire Smoke
Detectors in Module 4 – Programming
for step-by-step programming
instructions.
NOTE
When zone input 8 is set up for 2wire smoke detectors, the maximum
loop current allowed is 100 mA (in
alarm)
PANEL
TERMINALS
8573G26A.DSF
ZONE
8
+12V
2W SMK
22
23
-
+
-
+
Zone input 8 can be set up in program mode, to accept 12
VDC, 2-wire smoke detectors by the following
manufactures:
• System Sensor models 2100, 2100T, 2400, and
2400T
• Sentrol models 429C, 429CT, 521B, 521BXT
1. Using 2-conductor, 22-gauge or larger wire, connect smoke
detectors to the panel.
2. Verify that end-of-line resistors are installed properly
(normally open sensors in parallel, normally closed sensor
in series).
2k Ohm
EOL RESISTOR
49-454
(LOCATE AT LAST
DETECTOR)
FIGURE 2-11. Connecting 2-wire Smoke
Detectors to the Panel.
Interlogix, Inc.
2-11
CONCORD
Installation
Connecting a 15-Watt Speaker (13-060)
This task illustrates connecting a 15-watt speaker to the Concord panel.
The panel provides a built-in siren driver output for intrusion (warble) and fire (temporal 3) alarm sounds. The built-in
siren driver trips only for partition one alarms.
The output accepts a minimum 8-ohm load.
SPEAKER
SPEAKER
7
7
8
8
Connect speakers to the panel as shown in
Figure 2-12.
SPLICE
8573G31A.DSF
2 8-OHM SPEAKERS
IN SERIES (16 OHMS)
FIGURE 2-12. Connecting a 15-watt Speaker to the Contol Panel.
2-12
Interlogix, Inc.
CONCORD
Installation
Connecting Hardwire Interior Speakers
This task illustrates wiring hardwire interior speakers to the Concord panel.
CAUTION
Connect only the large speaker to panel terminals 7 and 8 as shown. The smaller speaker cannot handle the output
of terminals 7 and 8 and should not be connected, to avoid damaging the speaker.
Connect speaker to the panel as shown in
Figure 2-13.
PANEL
TERMINALS
NOT
USED
8
7
SPEAKER
8573102A.DSF
FIGURE 2-13. Wiring a Hardwire Interior Speaker to the Panel.
Connecting Hardwire Exterior Sirens (13-046)
This task illustrates wiring hardwire exterior sirens to the Concord panel.
Connect siren to the panel as shown in
Figure 2-14.
+12V OUT2
4
10
PANEL
TERMINALS
RED
BLACK
8573G28A.DSF
FIGURE 2-14. Wiring a Hardwire Exterior Speaker to the Panel.
Connecting Slim Line Hardwire Interior Sirens (60-483-01)
This task illustrates wiring slim line hardwire interior sirens to the Concord panel.
Connect siren to the panel as shown in
Figure 2-15.
+12V OUT2
1
2
3
HIGH GND LOW
4
NOT
USED
10
Panel
PANEL
Terminals
TERMINALS
8573G27A.DSF
FIGURE 2-15. Wiring a Slim Line Interior Siren to the Panel.
Interlogix, Inc.
2-13
CONCORD
Installation
Connecting SuperBus 2000 Phone Interface/Voice Modules
(60-777-01)
This task illustrates wiring the optional SuperBus 2000 Phone Interface/Voice module to the Concord panel.
2
1
+12V A
3
B
GND
+12V
3
4
1. Connect the module to the panel
power and bus terminals as shown in
Figure 2-16.
PHONE INTERFACE/VOICE
MODULE TERMINAL STRIP 2
PHONE INTERFACE/VOICE
MODULE TERMINAL STRIP 1
4
5
6
7
GND GND SPK1SPK2
8
9
10 11 12 13 14
AUD1AUD2 GND TIP1 TIP2 RINGRING
2
1
A BUS B
5
6
PANEL TERMINAL S
8573108A.dsf
FIGURE 2-16. Wiring the Power and Bus Terminals.
8
9
10 11 12 13 14
AUD1AUD2GND TIP1 TIP2 RINGRING
1
2
4
5
6
7
GND GND SPK1SPK2
BRN
GRY
RED
24
25
26
27
RED
GRN
GREEN
PANEL
TERMINAL S
GRAY
3
B
BROWN
2
1
+12V A
2. Connect the phone line to the Phone
Interface/Voice Module and panel terminals
as shown in Figure 2-17.
PHONE INTERFACE/VOICE
MODULE TERMINAL STRIP 2
PHONE INTERFACE/VOICE
MODULE TERMINAL STRIP 1
DB-8 CORD
PLUG
BRN
GRY
RJ-31X
JACK
GRN
RED
8573109A.dsf
FIGURE 2-17. Wiring the Phone Connection.
PHONE INTERFACE/VOICE
MODULE TERMINAL STRIP 2
PHONE INTERFACE/VOICE
MODULE TERMINAL STRIP 1
2
1
+12V A
3
B
4
5
6
7
GND GND SPK1SPK2
8
9
10 11 12 13 14
AUD1AUD2 GND TIP1 TIP2 RINGRING
2
1
7
8
PANEL
TERMINAL S
SPEAKER
3. Connect an interior speaker to the module
terminals as shown in Figure 2-18.
When connected as shown, the speaker
produces both voice messages and alarm
sounds.
If the customer does not want alarm sounds
over their speakers, remove the jumpers
between 8 and 9 on the phone interface
voice module and 7 and 8 on the panel.
NOTE
HARDWIRE
INTERIOR
SPEAKER
60-528
NOT
USED
To prevent voice messages from being heard
outside, do not connect exterior speakers to
module terminals 6 and 7.
8573130A.DSF
FIGURE 2-18. Wiring the Hardwire Interior Speaker.
2-14
Interlogix, Inc.
CONCORD
Installation
Connecting SuperBus 2000 Energy Saver Modules (60-620-01)
This task illustrates wiring optional SuperBus 2000 Energy Saver modules to the Concord panel.
Connect the ESM to the panel and
premises thermostat as shown in
Figure 2-19.
ENERGY SAVER MODULE
THERMOSTAT
HEAT
OFF
50 60 70 80 90
1 2 3 4 5 6
A/C
TO
HVAC
8573G98A.DSF
PANEL
TERMINALS
GND
+12V
3
4
A BUS B
5
6
FIGURE 2-19. Wiring the Energy Saver Module to the Panel.
Interlogix, Inc.
2-15
CONCORD
Installation
Connecting SuperBus 2000 8-Zone Input Module (60-774)
This task illustrates wiring the optional SuperBus 2000 8-Zone Input Module to the Concord panel.
Connect the 8-Zone Input Module to
the panel and detection loops as
shown in Figure 2-20.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
LOOP 8
COMMON
LOOP 7
LOOP 6
COMMON
LOOP 5
LOOP 4
COMMON
LOOP 3
LOOP 2
COMMON
LOOP 1
PANEL
TERMINALS
GND
+12V
3
4
A BUS B
5
6
8573G99A.DSF
FIGURE 2-20. Wiring the SuperBus 2000 8-Zone Input Module to the Panel.
2-16
Interlogix, Inc.
CONCORD
Installation
Connecting SuperBus 2000 4 Relay Output Module (60-770)
This task illustrates wiring the optional SuperBus 2000 4 Relay Output Module to the Concord panel.
Connect the 4 Relay Output Module to the panel
as shown in the Figure 2-21.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
OPT. TAMPER
4 N/O
4 N/C
4 COMMON
3 N/O
3 N/C
3 COMMON
2 N/O
2 N/C
2 COMMON
1 N/O
1 N/C
1 COMMON
PANEL
TERMINALS
GND
+12V
3
4
A BUS B
5
6
8573100A.DSF
FIGURE 2-21. Wiring the SuperBus 2000 4 Relay Output
Module to the Panel.
Connecting SuperBus 2000 RF Receivers (60-764-95R)
This task illustrates wiring the optional SuperBus 2000 RF Receiver to the Concord panel.
PANEL
TERMINALS
GND
+12V
3
4
A BUS B
6
5
Connect the SuperBus 2000 RF Receiver to the
panel as shown in the Figure 2-22.
NOTE
A maximum of four wireless receivers can be used
on a Concord system.
RECEIVER MODULE
TERMINAL STRIP
+12V
A
B
GND
8573105A.DS4
FIGURE 2-22. Wiring the SuperBus 2000 RF Receiver to the
Panel.
Interlogix, Inc.
2-17
CONCORD
Installation
Connecting Alphanumeric and Fixed English Display Touchpads
(60-746-01, 60-803-04, 60-804-04, and 60-820)
This task illustrates connecting touchpads to the Concord panel.
1. Disconnect the panel’s transformer and backup battery.
2. Run a 4-conductor, 18- to 22-gauge wire from the panel to
the touchpad location.
3. Splice the 4-conductor cable wires to the red, black, green,
and white wires located on the back of the touchpad.
4. Connect the touchpad wiring to the panel terminals as
shown in Figure 2-23.
GND
+12V
3
4
5
6
+12V/RED
BUS A/GREEN
BUS B/WHITE
GND/BLACK
SUPERBUS FIXED ENGLISH
DISPLAY TOUCHPAD
SUPERBUS
OR 8Z LED
TOUCHPAD
2X16 LCD
ALPHANUMERIC
OR
TOUCHPAD
OR
2X16 LCD ALPHANUMERIC
2X20
LCD OR VFD
TOUCHPAD
ALPHANUMERIC TOUCHPAD
A BUS B
8573G97A.DSF
FIGURE 2-23. Wiring the Touchpad to the Panel.
Student Notes:
2-18
Interlogix, Inc.
CONCORD
Installation
Connecting Phone Lines to the Panel
This task demonstrates connecting the Concord panel to the phone line using DB-8 cord.
A DB-8 cord uses a plug at one end for connecting to the RJ-31X and flying leads on the other end for panel terminal connections.
1. Connect the green, brown, gray, and red flying leads from
the DB-8 cord to panel terminals 24, 25, 26, and 27.
TELCO
HOUSE
27
RED
RED
26
GRAY
GRY
25
BROWN
BRN
24
GREEN
GRN
DB-8 CORD
PLUG
BRN
GRY
RJ-31X
JACK
GRN
RED
8573G86A.DSF
FIGURE 2-24. Wiring the DB-8 Cord to the Panel
and RJ-31 Jack.
NOTE
If you are using a SuperBus 2000 Phone Interface/Voice Module, see Figure 2-16, Figure 2-17, and Figure 2-18.
2. Insert the DB-8 cord plug into the RJ-31X.
3. Check the phones on the premises for dial tone and the
ability to dial out and make phone calls. If phones do not
work correctly, check all wiring connections.
Interlogix, Inc.
2-19
CONCORD
Installation
Connecting AC Power Transformers (60-761)
This task illustrates connecting the AC Power Transformer to the Concord panel.
CAUTION
Do not plug in the power transformer at this time. The panel must be powered up using the sequence of steps
described in the following section, “Powering Up the Panel.”
1. The panel must be powered by a plug-in step-down transformer that supplies 24 VAC, 30 VA (60-761) or 24 VAC,
50 VA (60-778).
24 VAC
PANEL
TERMINALS
1
2
2. install a Line Carrier Transformer for systems installed
with:
• a PLC card
• Supervised Wireless Sirens
• X-10 Lamp Modules for light control
8573104A.DSF
FIGURE 2-25. Connecting the Transformer to the
Panel Terminals.
2-20
3. Connect the power transformer to the panel as shown in
Figure 2-25.
Interlogix, Inc.
CONCORD
Installation
Powering Up the Panel
This task demonstrates powering up the Concord panel after all wiring is complete.
CAUTION
You must wire all devices to the panel before applying AC and backup battery power.
1. Connect the red (+) and black (-) battery leads (included
with panel) to the + and - lugs located in the upper-left
area of the panel circuit board (see Figure 2-26).
BACKUP BATTERY CONNECTIONS
BLACK RED
2. Connect the other ends of the battery leads to the battery
terminals.
3. Verify that all wiring is correct and that there are no
loose wires.
BLACK
4. Plug the transformer into an outlet that is not controlled
by a switch.
RED
5. Alphanumeric touchpads show a date and time display.
BATTERY
8573106A.DSF
If alphanumeric touchpads don’t display anything,
immediately unplug the transformer and disconnect the
backup battery. Refer to “Troubleshooting” section.
FIGURE 2-26. Connecting the Backup Battery to
the Panel.
6. To permanently mount the transformer, unplug it and remove the existing screw securing the
AC outlet cover.
WARNING
Use extreme caution when securing the transformer to a metal outlet cover. You could receive a serious shock if a
metal outlet cover drops down onto the prongs of the plug while you are securing the transformer and cover to the
outlet box.
7. Hold the outlet cover in place and plug the transformer into the lower receptacle.
8. Use the screw supplied with the transformer to secure the transformer to the outlet cover.
Interlogix, Inc.
2-21
CONCORD
Installation
2-22
Interlogix, Inc.
CONCORD
Peripheral Installation
Module 3-Peripheral Installation
Introduction
This module teaches the installer how to install wireless peripheral devices for the Concord system.
What’s in This Module
Locating Wireless Sensors ........................................................................................................................3-2
Installing the Door/Window Sensor (60-362)........................................................................................3-5
Installing the Slim Line Door/Window Sensor (60-499) ......................................................................3-6
Installing the Micro Recessed Door/Window Sensor (60-741-95) ......................................................3-7
Connecting 2-Wire Smoke Detectors ......................................................................................................3-8
Installing the 2100 ARFT (60-838-95) Smoke Sensor ..........................................................................3-9
Installing the FlexGuard Sound Sensor (60-834)................................................................................3-10
Installing the Rate of Rise Heat Sensor (60-460) ............................................................................... 3-13
Installing the PIR Wall Mount Motion Sensor (60-511) .................................................................... 3-14
Installing the Shock Sensor (60-461) ................................................................................................... 3-15
Installing the Supervised Wireless Interior Siren (60-736-95) ......................................................... 3-15
Installing the X-10 Lamp Module (13-204) ........................................................................................ 3-16
Interlogix, Inc.
3-1
CONCORD
Peripheral Installation
Locating Wireless Sensors
This table provides tips for finding the best locations for wireless sensors.
Sensor
All Sensors
Do
Don’t
• Try to keep all sensors within 150
• Place sensors or magnets on any metallic
feet of the CPU. The 150 foot distance
surface such as metal doors or foil
recommendation is given as a
wallpaper. If you must, then use spacers to
starting guide line. The panel has an
keep sensor and magnet away from the
open air range of at least 1500 feet,
metal.
but the installation environment will • Place sensors in areas with excessive metal
influence this range.
or electrical wiring, such as furnace/utility
rooms.
• Place sensors in areas where they will be
exposed to moisture.
• Place sensors in locations where the
temperature will exceed the sensor’s
operating limits of 10 to 120 °F.
Sensor
Door/Window Sensors
60-362 and 60-499
Do
Don’t
• Mount the sensor on the door frame • Place sensors on a door within 5 inches of
(magnet on the door or on double
the floor to avoid damage to sensors.
doors, mount sensor on the least used
door, magnet on the other door).
• Mount the sensors with screws, not
double-sided tape.
3-2
Interlogix, Inc.
CONCORD
Peripheral Installation
Sensor
Smoke Sensor 60-645
Do
• Determine the best location for each
smoke sensor to optimize early
detection and maintain accessible
escape routes out of the building.
Don’t
• Mount smoke sensors in rooms with sloped,
peaked, or gabled ceilings whenever
possible. If unavoidable, mount detector(s)
within 3 feet (measured horizontally) from
the highest point of the ceiling.
• Locate a smoke sensor at the bottom
of the basement stairwell(s). For other • Mount smoke sensor in or near damp or
stairwells, locate Smoke Sensors at
very humid areas such as bathrooms with
top of the stairwell.
showers.
• Mount sensors on ceilings whenever
possible. Make sure that the Smoke
Sensor is no closer than 4" to any
wall.
• Place the smoke sensor no more than
6" from ceiling for wall mounting.
• Locate the smoke sensor in any
hallway servicing bedrooms. For
maximum protection, place a Smoke
Sensor inside each bedroom,
especially smokers’ bedrooms or
rooms where electric blankets and
electrical devices are used.
Sensor
Rate of Rise Heat
Sensor 60-460
Do
• Install near fluorescent light fixtures. Noise
from electrical lights may cause nuisance
alarms.
• Place sensors in a location where the
temperature will exceed the Smoke Sensor’s
operating limits of 40° to 100°F.
• Mount in very dusty or dirty areas.
• Mount near fresh air inlets or returns or
excessively drafty areas.
• Mount in areas where many insects are
present.
Don’t
• Use heat detectors to protect property. • Mount where ceiling temperatures exceed
Also use smoke detectors where life
100° F.
safety is involved.
• Mount a Rate of Rise Sensor too close to
• Mount sensors within 150 feet of
something that changes temperature rapidly,
CPU.
for example, above an oven or near a heat
duct, furnace or boiler.
• Ceiling mounting near the center of
the area to be protected is
recommended. Do not mount within
4 inches of a wall.
• If wall mounting, the top of the
detector must be within 4 to 6 inches
of the ceiling.
Interlogix, Inc.
3-3
CONCORD
Peripheral Installation
Sensor
Freeze Sensor
60-504
Do
• Locate the sensor in an area that is
likely to get cold first.
• Locate the sensor on an interior wall
where there is free movement of air.
Don’t
• Locate the sensor in the same room as a
furnace, water heater, or any other heat
source that may stay warm after the furnace
fails.
• Locate the sensor on an outside wall or near
the basement floor.
Sensor
Glass Guard Sensor
60-462
Sensor
PIR Motion 60-511
Do
• Mount sensor on glass at least 1-inch • Use more than four additional devices in
from the frame.
series with the sensor.
• Mount sensor on a fixed pane of
glass.
Do
• Mount so there is a reference point
(such as a wall) at the end of its
detection pattern.
• Mount so that an intruder will most
likely walk across the detection
pattern.
Don’t
• Mount in direct sunlight.
• Aim at air conditioners, heat vents, wood
stoves, fireplaces, or any intermittent heat
source.
• Aim at solar heated walls or uninsulated
metal walls.
• Mount 5 to 8 feet above the floor.
• Aim at moving objects.
• Mount on an insulated outside wall
facing in.
• Mount in an area where the coverage may
be blocked by any temporary items such as
boxes or freight.
• Mount on a surface that is rigid and
free from vibration.
3-4
Don’t
Interlogix, Inc.
CONCORD
Peripheral Installation
Installing the Door/Window Sensor (60-362)
This task illustrates installing the door/window sensor. For programming and testing instructions, refer to the Concord
Security System Reference Manual or the corresponding Concord training module.
1. Remove the sensor cover by pressing on the end of the
cover (that has an opening for wire) to release the tab on
the cover from the slot on the sensor base.
2. Carefully remove the circuit board by pulling back on the
tab and lifting the battery holder, or gently flex the
It is important to be free of all static
plastic sensor base to release the circuit board. To guard
electricity when handling sensor circuit
against static, place the circuit board in sensor cover
boards. Touch a grounded metal surface
before continuing.
before handling the circuit board.
Always handle the circuit board by the
edges and never set the circuit board
on any metallic surface.
NOTE
3. Mount the sensor base using #6 flathead screws. Two
screw holes are provided, one is enlarged to allow for
The sensor base has markings that indisensor alignment. Two small additional holes are
cate the position of the reed switches
provided for mounting the sensor with 18-gauge wire
when the circuit board is reinstalled.
nails (brads) and a brad driver.
Use the markings for aid in alignment.
Spacers are available if the sensor will
be mounted on a metallic surface or
height alignment is needed.
NOTE
4. Mount magnet base within 3/8-inch of the sensor base,
centered on the base’s notch or tab.
Ensure the magnet won’t interfere with
Use two #6 x ½-inch flathead screws.
door or window opening. Do not use
two sided tape to mount the magnet.
NOTE
NOTE
5. Reattach the circuit board to the sensor base.
After determining which reed switch
will be used, remove the other reed
switch by clipping the leads as close to
the board as possible.
6. Reattach the sensor cover to the sensor base.
Interlogix, Inc.
3-5
CONCORD
Peripheral Installation
Installing the Slim Line Door/Window Sensor (60-499)
This task covers installing the slim line door/window sensor. For programming and testing instructions, refer to the
Concord Security System Reference Manual or the corresponding Concord training module.
1. Remove the sensor cover by pressing on the cover release
catch.
NOTE
The notch on the sensor base indicates
the reed switch position when the
circuit board is installed.
2. Mount the sensor base. Two screw holes are provided, one
is enlarged to allow for sensor alignment.
Use #4 x 1-inch pan head screws when mounting the sensor.
Two small additional holes are provided for mounting the
sensor with 18 gauge wire nails (brads) and a brad driver.
3. Mount the magnet base within 3/8-inch of the sensor base,
centered on the notch. Use two #4 x 1-inch pan head
Ensure the magnet won’t interfere with
screws or #18 x 1/2-inch wire nails.
the door or window opening. Don’t use
two-sided tape to mount magnet.
NOTE
4. Remove the spring from the accessory pack and place on
the tamper switch.
5. Replace the sensor cover, while positioning the tamper
spring to protrude through the hole in the sensor base.
The tamper switch detects removal of the cover or removal
of the sensor from the wall.
3-6
Interlogix, Inc.
CONCORD
Peripheral Installation
Installing the Micro Recessed Door/Window Sensor (60-741-95)
This task details installing the recessed door/window sensor. For programming and testing instructions, refer to the
Concord Security System Reference Manual or the corresponding Concord training module.
1. Program the recessed door/window sensor and
perform a dealer sensor test before installing the sensor.
To simulate mounting, test the transmitter by holding it
on the exterior side of the door frame and then tripping
it.
MAGNET
METAL
CLIPS
BUSHING
SENSOR
8950G08A.DSF
2. Using a 5/8-inch spade or paddle bit, drill a hole to the
minimum depth of 3¾-inches in the door or the window
frame.
3. Slide the transmitter tube into the hole. The lip of the
tube should fit snugly against the door frame surface.
4. Perform a dealer sensor test to verify that the transmitter
is still working.
Installing the Magnet
5. Drill a 5/8-inch diameter hole for mounting the magnet
in wood. The hole should be 2-inches deep and centered
opposite of the transmitter hole.
6. Place the magnet in the hole. It should fit tightly. If it
doesn’t fit tightly, secure it with an adhesive.
NOTE
Ensure the magnet doesn’t interfere
with the door or window opening.
Interlogix, Inc.
7. Perform a customer sensor test to be sure the sensor and
magnet are aligned properly.
3-7
CONCORD
Peripheral Installation
Connecting 2-Wire Smoke Detectors
This task illustrates connecting 2-wire smoke detectors to the Concord panel.
Zone input 8 can be set up (in program mode) to accept 12 VDC, 2-wire smoke detectors by the following manufacturers:
• System Sensor models 2100, 2100T, 2400, 2400T
• Sentrol models 429C, 429CT, 521B, 521BXT
PANEL
TERMINALS
ZONE
8
+12V
2W SMK
22
23
When zone input 8 is configured for 2-wire smoke detectors, the maximum allowed loop current draw is 100 mA
(in alarm).
Connect up to ten 2-wire smoke detectors to the panel as
shown in Figure 3-1
NOTE
8573G26A.DSF
-
+
-
+
Note: Zone 8 must have the 2-wire smoke option turned
on for 2- wire smoke detectors to operate correctly. See
ONBOARD OPTIONS—INPUTS in the “Programming” section
for complete details.
2k Ohm
EOL RESISTOR
49-454
(LOCATE AT LAST
DETECTOR)
FIGURE 3-1. Connecting 2-wire Smoke Detectors.
3-8
Interlogix, Inc.
CONCORD
Peripheral Installation
Installing the 2100 ARFT (60-838-95) Smoke Sensor
This task details installing the 2100 Smoke Sensor. For programming and testing instructions, refer to the Concord Security
System Reference Manual.
1. Remove the sensor mounting bracket.
2. Mount bracket directly onto wood surfaces using #8, 1
½-inch wood screws. If you mount it to plaster or
drywall, use appropriate anchors.
3. Insert the batteries and look for proper polarity.
Model 2100ARFT
Interlogix, Inc.
4. Place the sensor in the mounting bracket by aligning the
arrows on the mounting bracket and smoke detector.
3-9
CONCORD
Peripheral Installation
Installing the FlexGuard Sound Sensor (60-834)
This task illustrates installing the FlexGuard Sound Sensor. For programming and testing instructions, refer to the Concord
Security System Reference Manual or the corresponding Concord training module.
1. Open the sensor door by grasping it at the top and bottom
with one hand and pulling upward.
SCREW
2. Remove the sensor cover screw using a Phillips
screwdriver.
FLEX
ON OFF
AUDIO
LED ENABLED
ALARM
LATCH
+
SENSITIVITY
3.6V
LITHIUM
AA
BATTERY
+
3.6V
LITHIUM
AA
BATTERY
3. Remove the sensor cover by first pulling up at the top of
the cover, then lift up at the bottom.
3-10
Interlogix, Inc.
CONCORD
Peripheral Installation
4. Place the sensor base on the desired location on the wall or
ceiling and mark the narrow portion of the mounting
holes. See Figure 3-2.
MOUNTING
HOLES
3.6V
LITHIUM
AA
BATTERIES
+ -
FIGURE 3-2. Mounting Hole Locations.
NOTE
5. Insert screws part way into the wall.
Use anchors if installing in plaster or
drywall.
6. Place the sensor base on the screws and slide the narrow
portion of the mounting holes onto the screws.
7. Gently tighten the screws to secure the sensor in place.
8. Before attaching the sensor cover to the sensor, first close
the door on the sensor cover.
NOTE
Do not bend the tamper switch lever
while installing the cover.
9. Align the top edge of the cover and base, then swing the
cover down in the direction of the arrow.
10.Carefully open the door and while holding the cover in
place, install the sensor cover screw.
Interlogix, Inc.
3-11
CONCORD
Peripheral Installation
Adjusting the Flex
Sensitivity
1. Open the sensor door and slide the orange LED ENABLE
switch in the direction of the arrow. An orange tab
protrudes from the side of the sensor to indicate the LEDs
are active.
FLEX
ON OFF
AUDIO
LED ENABLED
ALARM
LATCH
+
SENSITIVITY
3.6V
LITHIUM
AA
BATTERY
+
3.6V
LITHIUM
AA
BATTERY
2. Using a small pocket screwdriver, increase the sensitivity
by turning the sensitivity control completely clockwise
(maximum).
3. Close the sensor door.
4. Turn on any heating/air-conditioning system, and any
other equipment in the sensor’s vicinity.
Observe the yellow flex LED for one minute with
equipment running. Excessive subsonic (inaudible) noise
typically produced by air handling systems may cause
the flex LED to flash randomly.
5. If the flex LED flashes randomly, decrease the sensitivity
by turning the sensitivity control counterclockwise just
until the flashing stops.
Testing the Audio
and Flex Ranges
NOTE
For UL listed systems, the installer
should test the unit at least once a
year.
3-12
1. Hold the tester at the farthest point of the glass to be protected (25-feet maximum).
2. Activate the tester in the manual mode. If the green LED on
the sensor flashes, the audio microphone will detect
breaking glass at that distance.
Interlogix, Inc.
CONCORD
Peripheral Installation
Testing the Flex Range
1. Set the tester to the flex mode and press the red button to
arm the simulator.
2. Within 30 seconds of arming the tester, generate a flex
signal by striking the glass with your hand or a cushioned
tool.
3. The tester will automatically generate a simulated
glassbreak sound, and the sensor’s red LED should light
indicating an alarm condition.
4. Open the sensor door and slide the orange LED ENABLE
switch back to its normal position.
Installing the Rate of Rise Heat Sensor (60-460)
This task details installing the rate of rise heat sensor. For programming and testing instructions, refer to the Concord
Security System Reference Manual or the corresponding Concord training module.
1. Remove the sensor mounting bracket.
NOTE
Use anchors if installing in plaster or
drywall.
2. Mount bracket directly onto wood surfaces using #8, 1
½-inch wood screws.
3. Insert batteries and look for proper polarity.
4. Place the sensor in the mounting bracket.
Interlogix, Inc.
3-13
CONCORD
Peripheral Installation
Installing the PIR Wall Mount Motion Sensor (60-511)
This task details installing the DS924 motion detector (PIR). For programming and testing instructions, refer to the Concord
Security System Reference Manual or the corresponding Concord training module.
Mounting without Swivel
Bracket
You can mount the PIR with the swivel bracket or without.
1. Remove the mounting plate by gently pushing in with
your thumb and prying it away from the PIR body.
2. Remove the PIR cover.
3. Secure the mounting plate using either of the cornermount knock outs that fit the mounting situation.
4. Place the PIR body into the mounting plate and secure it to
the mounting plate using the mounting plate screw.
5. Set the pulse sensitivity. See the DS924 instructions for
more information.
PIR MOTION
NOTE
6. Remove the mounting plate by gently pushing in with
your thumb and prying it away from the PIR base.
If you are mounting the base in drywall
or plaster, first drill a 1/8-inch pilot
hole. This will help you determine what
type of material is behind the surface
and whether to use a drywall anchor or
the #6 x 1-inch wood screw.
Mounting with the Swivel
Bracket
7. Mount the swivel bracket with the #6 x 1-inch wood screw
for the corner mount or flat surface oriented with the
hallway.
8. Using the #6 x 5/8-inch metal screw secure mounting plate
to the swivel bracket. Tighten the screw until snug. Do not
fully tighten the screw yet.
9. Replace PIR base into mounting plate. Check the PIR for
correct alignment. When finished, gently remove the PIR
base from the mounting plate and fully tighten the metal
screw in the swivel bracket.
10.Replace the PIR base into the mounting plate and secure it
to the mounting plate with the mounting plate screw.
3-14
Interlogix, Inc.
CONCORD
Peripheral Installation
Installing the Shock Sensor (60-461)
This task details installing the shock sensor. For programming and testing instructions, refer to the Concord Security
System Reference Manual or the corresponding Concord training module.
1. Remove the sensor cover to disengage the top of the
cover from the slot in the sensor base.
NOTE
2. Secure the sensor using the two screw holes in the base.
If only the self-contained reed switches
One hole is larger to allow alignment of the sensor.
will be used, place a jumper between
3. Put the sensor circuit board back into place, sliding the
terminals 2 and 3 on the transmitter
reed-switch end in first then snapping the board in place.
circuit board.
Be sure the locking tab is secure and the board is level.
NOTE
If you are mounting the base in drywall
or plaster, first drill a 1/8-inch pilot
hole. This will help you determine what
type of material is behind the surface
and whether to use a drywall anchor or
the #6 x 1-inch wood screw.
Installing the Supervised Wireless Interior Siren (60-736-95)
This task illustrates installing the Supervised Wireless Interior Siren (SWIS). For programming and testing instructions,
refer to the Concord Security System Reference Manual or the corresponding Concord training module.
1. Power up the panel.
2. Install the siren backup battery.
3. Enter program mode and set the partition House Code to
the desired setting.
4. Proceed to the SIREN OPTIONS menu and set the SWS
Supervision Code to the desired setting.
5. Proceed to the LEARN SENSORS menu and select the
desired partition, sensor group 33, and the desired sensor
number.
NOTE
When installing supervised wireless
interior sirens for supervised operation,
be sure to program sensor text that
clearly identifies each siren. For
example, HALLWAY SIREN or BASEMENT
SIREN. This can help both you and your
customer locate a specific siren if a
problem occurs.
Interlogix, Inc.
6. When the touchpad display shows TRIP SENSOR nn, plug
the siren into an electrical outlet. The siren should beep
once and the siren’s LED should flash 10 times, indicating
the panel learned the siren’s transmitter ID and that the
siren learned both the partition House Code and SWS
Supervision Code.
7. Exit program mode.
3-15
CONCORD
Peripheral Installation
Installing the X-10 Lamp Module (13-204)
This task illustrates installing the X-10 Lamp Module.
1. Make sure the panel uses the Line Carrier
Transformer (60-762 or 60-779) and a power line
carrier card (60-755).
2. Plug the lamp cord into the bottom of the X-10 Lamp
Module.
3. Plug the X-10 Lamp Module into a lower AC outlet.
4. Set the house code on the X-10 Lamp Module.
X-10 Lamp Module
- Determine the house code that is programmed into
the panel.
- Find that house code on the following table.
- Look to the left column of the table for the letter that
corresponds to the house code.
- For example, house code 105 corresponds to letter J.
- Rotate the House dial to the corresponding letter.
TABLE 3-1. X-10 House Code Settings.
A
16
32
48
64
80
96
112
128
144
160
176
192
208
224
240
B
1
17
33
49
65
81
97
113
129
145
161
177
193
209
225
241
C
2
18
34
50
66
82
98
114
130
146
162
178
194
210
226
242
D
3
19
35
51
67
83
99
115
131
147
163
179
195
211
227
243
E
4
20
36
52
68
84
100
116
132
148
164
180
196
212
228
244
F
5
21
37
53
69
85
101
117
133
149
165
181
197
213
229
245
G
6
22
38
54
70
86
102
118
134
150
166
182
198
214
230
246
H
7
23
39
55
71
87
103
119
135
151
167
183
199
215
231
247
I
8
24
40
56
72
88
104
120
136
152
168
184
200
216
232
248
J
9
25
41
57
73
89
105
121
137
153
169
185
201
217
233
249
K
10
26
42
58
74
90
106
122
138
154
170
186
202
218
234
250
L
11
27
43
59
75
91
107
123
139
155
171
187
203
219
235
251
M
12
28
44
60
76
92
108
124
140
156
172
188
204
220
236
252
N
13
29
45
61
77
93
109
125
141
157
173
189
205
221
237
253
O
14
30
46
62
78
94
110
126
142
158
174
190
206
222
238
254
P
15
31
47
63
79
95
111
127
143
159
175
191
207
223
239
255
The system will turn on the lamp connected to the X-10 Lamp Module during entry and exit delays, police, auxiliary/
medical, and fire alarms.
3-16
Interlogix, Inc.
CONCORD
Programming
Module 4-Programming
Introduction
This module teaches the installer how to program the most commonly used features of the Concord system.
Using what they’ve learned here, installers should be able to complete other programming tasks not presented in this
module using just the programming flowchart.
What’s in This Module
Entering and Exiting Programming Mode..............................................................................4-2
Tour of the Concord Programming Menus .............................................................................4-4
Navigating Through the Menus ...............................................................................................4-5
Concord Programming Menus..................................................................................................4-6
Using Programming Shortcuts ............................................................................................... 4-11
Learning Sensors ......................................................................................................................4-42
Sensor Group Characteristics Table .......................................................................................4-44
Tripping Learn Mode Wireless Sensors .................................................................................4-46
Edit Sensor Information ..........................................................................................................4-48
Verifying the Bus Device Unit Numbers ...............................................................................4-50
Interlogix, Inc.
4-1
CONCORD
Programming
Entering and Exiting Programming Mode
This task illustrates entering and exiting programming mode.
Hot Plug Programming
BACKUP BATTERY
CONNECTIONS
EEPROM
BLACK RED
POWER LINE
CARRIER CARD
HEADERS
MICRO
PROCESSOR
PROGRAMMING
TOUCHPAD
HEADER
HOT PLUG PROGRAMMING
SNAP
CARD
HEADER
PHONE LINE
MONITOR CARD
HEADERS
TERMINAL STRIP
8573G10A.DSF
Use installation programming cable (60-791) to setup a Concord system with a Fixed English Display Touchpad.
NOTE
An alphanumeric touchpad
must be used for
programming (60-746-01,
60-803-04, 60-804-04).
NOTE
Exit programming BEFORE
removing the touchpad.
1. Plug the programming touchpad (a 2x16 LCD, 2x20 LCD, or 2x20 VFD) into
the header on the CPU.
2. Enter 8 + Installer Code (default: 4321)+ 0 + 2.
3. Press Status to verify. The system displays:
SERVICE TOUCHPAD ACTIVE
4. Follow the steps in Entering and Exiting Programming Mode.
5. You must exit programming before you remove the touchpad—the address is
automatically removed.
Entering Programming Mode
You must enter programming mode before you can program any of the system programming options.
NOTE
An alphanumeric
touchpad must be used
for programming.
1. Disarm the system.
2. Enter 8 + Installer Code (default: 4321)+ 0 + 0.
The system shows:
SYSTEM
PROGRAMMING
4-2
Interlogix, Inc.
CONCORD
Programming
Exiting Programming Mode
You must exit programming mode to place the system back in normal mode.
1. Press A or B until the system displays:
EXIT PROGRAMMING
READY
2. Press ƒ.
The system displays the day, date and time. The system is in Run mode.
The Fixed English Display Touchpad will only show time.
Clearing Memory
This task illustrates resetting the Concord system memory back to factory defaults.
1. Enter program mode.
NOTE
Clearing memory will remove
the pre-programmed hardwire
zones.
2. Press B until the system displays:
CLEAR MEMORY
3. Press ƒ.
ENTER CODE TO
CLEAR MEMORY
4. Enter the installer code / dealer code. (Default 4321)
5. Press ƒ.
6. Immediately remove the programming touchpad before
Concord performs a scan bus. This prevents the touchpad
from being re-learned into the system.
7. Re-connect the touchpad.
8. Refer to the Hot Plug Programming section to enter
programming.
The panel will clear the memory, then exit program mode.
Interlogix, Inc.
4-3
CONCORD
Programming
Tour of the Concord Programming Menus
This task illustrates navigating through the Concord programming tiers and menus.
The Concord menus are contained in two tiers: Tier 1 and Tier 2.
Tier 1 contains the following menus:
TIER 1
MENUS
• System Programming
System
Programming
• Demo Kit
• Exit Programming Ready
A
B
Partition 1
Copy
A
B
B
Clear Memory
A
B
Exit
Programming
Ready
A
FROM TIER 2 MENUS
TO TIER 2 MENUS
• Clear Memory
Demo Kit
OFF/On
*
#
• Partition 1 Copy
B
Tier 2 contains the following menus under the
8 5 7 3 1 1 4 A .D S F
System Programming menu of Tier 1:
• Security
• Phones
• Phone Options
TIER 2
MENUS
B
• Timers
• Light Control
A
#
• Touchpad Options
• Reporting
*
TOUCHPAD
OPTIONS
• Siren Options
• Sensors
B
#
A
#
*
B
B
*
*
A
#
*
#
B
SENSORS
A
*
A
#
*
B
LIGHT
CONTROL
A
#
B
SIREN
OPTIONS
A
#
B
TIMERS
*
#
REPORTING
A
B
PHONE
OPTIONS
PHONES
SECURITY
A
*
AUDIO
VERIFICATION
#
B
A
*
• Audio Verification
• Accessory Modules
• Onboard Options
• Wireless Touchpads
4-4
ACCESSORY
MODULES
#
*
B
ONBOARD
OPTIONS
A
#
*
B
A
WIRELESS
TOUCHPADS
#
*
B TO SECURITY MENU
A FROM SECURITY MENU
8 5 7 3 1 1 5 A .D S F
Interlogix, Inc.
CONCORD
Programming
Navigating Through the Menus
Use the following touchpad buttons to navigate through the menus. Look at the programming chart while you are
reviewing this Table 4-1.
TABLE 4-1. Concord Programming Navigation.
Button
Numeric
Buttons
Programming Function
Example
Used to enter numeric values such as menu numbers, delay
times and sensor numbers. Also used to enter text characters
and word codes during sensor text programming.
When you want to go to the Sensors menu and you are looking
at the Security menu, press 08 + ƒ
A
Scrolls backward to previous menu. Displays previous sensor text When you want to move back to the Security menu and you are
library character during sensor text programming.
looking at the Phone Options menu, press A twice.
B
Scrolls forward to next menu on current tier. Displays next
sensor text library character during sensor text programming.
When you want to move to the Touchpad Options menu and you
are looking at the Security menu, press B four times.
C
Used to enter pauses when programming phone numbers.
When you need to program a pause in a phone number, use C.
D
Deletes programming for certain menu items.
#
Used to move forward to next menu tier, and enter or accept
displayed entry.
When you want to get into the Sensor menu and the touchpad
shows, “SENSORS”, press ƒ to open the Sensors menu.
*
Cancels and exits displayed programming command (if pressed
before ƒ). Backs out to previous menu tier.
When you are done programming sensors and you want to go
back to the Sensor menu, press ‚ as many times as needed until
you see “SENSORS” displayed on the touchpad.
1
Toggles programming options to Off or No
2
Toggles programming options to On or Yes
0 thru 9
Enter numeric values wherever needed
1 thru 6
Press and hold to enter alphabetical characters A thru F for
account numbers.
7 and 9
Press and hold to enter ‚ (7) or ƒ (9) for phone numbers
Interlogix, Inc.
4-5
CONCORD
Programming
Concord Programming Menus
To enter Programming Mode:
8 + Installer or
Dealer Code + 0 + 0
TIER 2 MENUS
TIER 1 MENUS
#
Security
B
Phones
(Continued)
System Programming
B
A
*
#
A
Partition 1
Copy
A
B
A
Exit
Programming
B
*
0010
A
A
Dealer Code
✲✲✲✲
0002
B
A
B
A
A
*
Phone Number
Phone Number
0100
0110
0120
B
B
A
High Lev Rpts
On Off
0101
B
B
A
A
A
B
A
B
A
B
A
High Lev Rpts
On Off
0111
High Lev Rpts
On Off
0121
B
B
A
A
Low Lev Rpts
On Off
0102
Low Lev Rpts
On Off
0112
Low Lev Rpts
On Off
0122
B
B
B
A
A
A
Exit Extension
On Off
0013
Exit Extension
On Off
0023
Exception Rpts
On Off
0103
Exception Rpts
On Off
0113
Exception Rpts
On Off
0123
B
B
B
B
B
A
A
Auto Stay Arming
On Off
Auto Stay Arming
On Off
0014
0024
B
A
B
Keyswitch
Sensor
B
A
B
B
Keyswitch Style
Transition State
0016
Keyswitch Style
Transition State
0026
B
B
A
Duress Code
✲✲✲✲
0017
A
B
Reporting
Format
SIA CID
0106
B
A
B
Reporting
Format
SIA CID
0116
A
Open/Close
Rpts On Off
0124
A
B
A
Backup
On Off
Backup
On Off
0115
0105
A
A
Open/Close
Rpts On Off
0114
Backup
On Off
0025
A
A
Open/Close
Rpts On Off
0104
Keyswitch
Sensor
0015
4-6
*
#
Phone Number
Quick Exit
On Off
0022
Quick Exit
On Off
0012
*
#
Account
Number 00000
0020
Quick Arm
On Off
0021
Quick Arm
On Off
0011
B
*
#
A
A
A
#
Account
Number 00000
Installer Code
4321
0001
Clear
Memory
B
*
CS Phone 3
CS Phone 2
CS Phone 1
A
#
B
B
B
Partition 2
Partition 1
Downloader
Code 12345
0000
*
#
B
A
#
B
A
B
Global
Demo Kit
On Off
B
*
0125
A
B
A
Reporting
Format
SIA CID
0126
A
Duress Code
✲✲✲✲
0027
Notes
1. Underlined settings indicate defaults.
2. Shortcut numbers appear in the lower-left
corner of each menu box, where applicable.
Interlogix, Inc.
CONCORD
Programming
TIER 2 MENUS (cont.)
B
Phones (cont.)
A
B
A
B
Pager
Phone 1
A
*
#
B
Pager
Phone 2
A
*
#
B
Pager
Phone 3
A
*
#
B
Pager
Phone 4
Pager
Phone 5
A
#
*
#
B
A
*
Downloader
Phone
#
*
Phone Number
Phone Number
Phone Number
Phone Number
Phone Number
Phone Number
0130
0140
0150
0160
0170
0180
B
A
B
A
B
A
B
A
B
A
High Lev Rpts
On Off
High Lev Rpts
On Off
High Lev Rpts
On Off
High Lev Rpts
On Off
High Lev Rpts
On Off
0131
B
0141
B
0151
B
0161
B
0171
B
A
Low Lev Rpts
On Off
0132
B
A
Low Lev Rpts
On Off
0142
A
B
A
Low Lev Rpts
On Off
0152
A
B
A
Low Lev Rpts
On Off
0162
A
B
A
Low Lev Rpts
On Off
0172
A
B
A
Exception Rpts
On Off
Exception Rpts
On Off
Exception Rpts
On Off
Exception Rpts
On Off
Exception Rpts
On Off
0133
B
0143
B
0153
B
0163
B
0173
B
A
Open/Close
Rpts On Off
0134
B
A
Open/Close
Rpts On Off
A
0144
B
A
Open/Close
Rpts On Off
A
0154
B
A
Open/Close
Rpts On Off
A
0164
B
A
Open/Close
Rpts On Off
A
0174
B
A
Latchkey Rpts
On Off
Latchkey Rpts
On Off
Latchkey Rpts
On Off
Latchkey Rpts
On Off
0135
0145
0155
0165
0175
A
Streamlining
On Off
0136
B
B
A
Streamlining
On Off
0146
A
B
B
A
Streamlining
On Off
0156
A
B
B
A
Streamlining
On Off
0166
A
B
B
A
Streamlining
On Off
0176
A
B
A
*
#
B
B
Global
A
Ptn Assignment
1 2
Ptn Assignment
1 2
Ptn Assignment
1 2
Ptn Assignment
1 2
Ptn Assignment
1 2
0137
0147
0157
0167
0177
Partition 2
Partition 1
A
A
*
#
Phone Test
On Off
02000
B
A
Auto Phone
Test On Off
02001
B
A
Auto Test Reset
On Off
02002
B
A
Remote Access
On Off
0211
Remote Access
On Off
0221
B
A
B
A
Ring/Hang/
Ring
Ring/Hang/
Ring
On Off
On Off
0212
B
0222
B
A
B
A
A
Toll Saver
On Off
Toll Saver
On Off
0214
A
Dialer Abort
On Off
02005
B
Local Phone
Ctrl
On Off
0220
B
A
0213
A
B
Local Phone
Ctrl
On Off
0210
B
A
Line Fail Delay
None (10-240)
Comm Failure
On Off
02003
B
*
#
*
#
DTMF Dialing
On Off
02004
Latchkey Rpts
On Off
B
B
Phone Options
B
0224
A
Phone Panic
On Off
B
A
Phone Panic
On Off
0215
A
B
A
0225
B
A
Dial Abort Delay
30 secs (15-120)
Phone ACC Key
# ✱
Phone ACC Key
# ✱
02006
0216
0226
B
A
Cancel Message
On Off
02007
B
A
Pager Delay
15 secs (0-30)
02008
B
A
Call Wait
Cancel
02009
B
A
Dial Tone Detect
On Off
02010
Interlogix, Inc.
8 6 9 0 G 0 5 A .D S F
4-7
CONCORD
Programming
TIER 2 MENUS (cont.)
B
B
A
Timers
A
*
#
B
Partition 1
*
*
#
Entry Delay
32 secs (32-240)
32 secs (32-240)
0310
0320
B
B
RF Tx Timeout
12 hours (2-24)
0301
B
A
Ph. Test Freq
7 days (1-255)
0302
B
A
Next Ph. Test
7 days (1-255)
0303
B
A
Output Trip
Time
4 sec (1-12)
0304
B
A
B
0400
A
Exit Delay
Exit Delay
64 secs (48-184)
0311
0321
A
B
B
House Code
1B (1-255)
0401
A
#
*
Entry Lights
0410
A
B
Partition 1
Partition 2
A
#
Entry Lights
64 secs (48-184)
B
*
#
Entry Delay
A
B
A
Supervs. Time
Rndm 1:00-4:00
0300
A
A
*
#
Global
Partition 2
A
#
B
Touchpad
Options
B
Partition 2
A
*
A
*
#
B
Partition 1
Global
#
B
Light Control
B
A
House Code
2C (1-255)
0411
*
Latchkey Zones
None (1-76)
0500
A
*
#
Fire Panic
On Off
0510
B
*
#
Fire Panic
On Off
0520
A
B
A
Auxiliary Panic
On Off
0511
Auxiliary Panic
On Off
0521
B
B
A
A
Extended Delay
4 mins (1-8)
0312
Extended Delay
4 mins (1-8)
0322
Police Panic
On Off
0512
Police Panic
On Off
0522
B
B
B
B
A
Siren Timeout
4 mins (1-30)
0313
A
Siren Timeout
4 mins (1-30)
0323
A
Keychain TP
Arm On Off
0513
B
A
Keychain TP
Arm On Off
0523
A
Star is No Delay
On Off
0514
B
A
Star is No Delay
On Off
0524
Act. Timeout
24 hours (1-42)
0305
B
A
Daylight Sav.
On Off
0306
4-8
8 6 9 0 G 0 6 A .D S F
Interlogix, Inc.
CONCORD
Programming
TIER 2 MENUS (cont.)
B
A
B
Reporting
*
#
A
A
B
B
A
B
A
A
B
A
B
A
Recent Closings
On Off
06202
B
A
A
B
B
A
Force Armed
On Off
06205
B
B
Buffer Full Rpt
On Off
06006
Latchkey Format
On Off
06106
B
B
Zone Restorals
On Off
06007
B
A
Two Trip Error
On Off
06008
B
A
AC Failure
On Off
06010
Interlogix, Inc.
B
*
#
Disable Trouble
Beeps On Off
0701
Sensor Group
0
B
#
A
UL 98 Options
On Off
0702
B
*
Trip
Sensor n
#
Text for
Sensor
n
Sensor Partition
1
A
*
#
*
Sn P1 Gnn
NC/NO/TP
RF/HW
Delete Sensor
n
*
Sn n Item 0
0-
*
#
*
#
*
#
Sensor Ptn
n
Done
B
A
Sensor Group
nn
A
B
A
A
B
B
A
Alarm Verify
On Off
06108
Alarm Verify
On Off
06208
B
B
A
#
Latchkey Format
On Off
06206
Freeze Alarm
On Off
06207
A
*
Edit Sensors
A 083
A
Freeze Alarm
On Off
06107
System Tamper
On Off
06109
TP Panic RPT
FMT On Off
06009
B
A
A 081
#
Siren Verify
On Off
0710
Delete
Sensors
A 082
Sensor Text
A
Force Armed
On Off
06105
A
B
*
B
Global Fire
On Off
0704
Batt. Restoral
On Off
06005
B
A
A
#
B
SWS Supv Code
003 (1-255)
0703
Duress
On Off
06204
Duress
On Off
06104
Low CPU
Battery On Off
06004
A
No Activity
On Off
06203
No Activity
On Off
06103
Bypass Reports
On Off
06003
B
A
B
A
B
Closing Rpts
On Off
06201
Recent Closings
On Off
06102
Back in Service
On Off
06002
B
A
*
Immediate
Beeps On Off
0700
Opening Rpts
On Off
06200
Closing Rpts
On Off
06101
A
#
*
B
Learn
Sensors
080
Partition 1
A
*
#
A
#
Opening Rpts
On Off
06100
Buffer Control
On Off
06001
B
*
#
24 Hour Tamper
On Off
06000
B
Global
A
*
B
A
*
B
Sensors
B
Partition 2
Partition 1
A
#
#
B
B
Global
B
Siren Options
8 6 9 0 G 0 7 A .D S F
A
System Tamper
On Off
06209
A
B
Receiver Fail
On Off
A 06011
B RF Low Bat Rpt B RF Supv Rpt
Weekly
Weekly
Daily
Daily
A
A
06012
06013
B
Swinger Limit
1 (1-2)
A 06014
B
A
Program
Reporting
On Off
B
A
06015
4-9
CONCORD
Programming
TIER 2 MENUS (cont.)
B
B
Audio Verification
A
Accessory Modules
A
*
#
*
#
B
Partition 1
Bus Devices
*
#
B
SnapCards
A
*
#
Audio Verify
On Off
0900
Maximum of 16
bus devices.
*
#
Unit - ID
100nn (nn=00-15)
A
*
#
Audio Mode
1
0901
B
A
B
B
Output
Programming
Fire Shutdown
On Off
0902
Output
Text
A
*
#
*
#
A
Silent Talkback
On Off
0903
B
B
A
Output 1
Access Timeout
90 secs
0904
B
*
#
A
B
Output 3
Output 4
A
A
*
#
*
#
*
#
Partition Assign
1 2
Partition Assign
1 2
Partition Assign
1 2
Partition Assign
1 2
101000
101010
101020
101030
Beep Delay
2 secs
0905
B
B
Output 2
A
B
A
Configuration
01400
101001
A
Access Code
✲✲✲✲
0906
B
A
B
Configuration
00410
101011
B
A
Configuration
00903
101021
A
Configuration
01003
101031
B
menus available will depend on SuperBus
* The
device(s) installed.
B
Change ID
B
Device
Partition
A
*
#
Device ID
nnnnnnnn
B
Keypad
Options
*
#
Partition
Assign
1 2
Status Beeps
On Off
B
A
Freeze Temp
(40°-90°F) 42°F
B
*
#
Press B to return
to Security Menu.
Output 4
Item n
B
A
B
Inputs
B
Output
Programming
*
#
Smoke Verify
On Off
1100
A
Two-Wire Smk
On Off
Output
Text
A
A
1101
*
#
8 6 9 0 G 0 8 A .D S F
*
B
Output 3
Item n
A
Onboard Options
#
*
#
Partition
Assign
1 2
TIER 2 MENUS
#
A 10113
*
#
A
Configuration
✲✲✲✲✲
A
Output 4
10112
Output n
B
B
Output 2
Item n
B
Output 3
A
*
#
Output 1
Item n
A
*
Temperature
(40°-90°F)
Key Beeps
On Off
*
Outputs
#
B
Output 2
A 10111
#
B
Energy
Options
A
A
*
#
Output 1
10110
#
*
*
B
B
Output 1
Output 1
Output 2
#
Partition
Assign
1 2
11100
B
*
A
Configuration
01614
11101
Output 2
A 1121
1120
A
#
Partition
Assign
1 2
11110
*
B
*
#
Output 1
Item n
*
#
Output 2
Item n
A
Configuration
01710
11111
8 6 9 0 G 0 9 A .D S F
4-10
Interlogix, Inc.
CONCORD
Programming
Using Programming Shortcuts
Concord allows you to get to the menu you want more quickly than pressing the A, B, and # buttons over and over.
1. Look at the programming table and find the menu item you want to display. The programming functions are listed
alphabetically.
2. Enter the number of the menu item you see on the programming flowchart.
3. For example: The Reporting Menu is 06. When the system displays, “SECURITY”, press 06 to go directly to the Reporting
Menu.
4. Almost all menu items on the programming flowchart have numbers. Use them to move directly to that choice.
System Programming
Shortcut Number
Available Settings
Defaults
24-hour Tamper
06000
On/Off
Off
AC Failure
06010
On/Off
Off
Access Timeout
0904
30-300 Seconds
90 Seconds
Account Number Partition 1, Partition 2
0010, 0020
1-10 Digits Long
Activity Timeout
0305
01-42 Hours
24 Hours
Alarm Verify Partition 1, Partition 2
06108, 06208
On/Off
Off
Audio Mode
0901
01, 02, 03
01
Audio Verify
0900
On/Off
Off
Auto Phone Test
02001
On/Off
Off
Auto Stay Arming
0014, 0024
On/Off
On
Auto Test Reset
02002
On/Off
On
Auxiliary Panic
0511, 0521
On/Off
On
(AVM) Access Code
0906
On/Off
Off
Back in Service
06002
On/Off
Off
Backup Phone 1
0105
On/Off
On
Backup Phone 2
0115
On/Off
Off
Backup Phone 3
0125
On/Off
Off
Battery Restoral
06005
On/Off
Off
Beep Delay
0905
0-300 Seconds
02 Seconds
Buffer Control
06001
On/Off
Off
Buffer Full Report
06006
On/Off
Off
Bypass Reports
06003
On/Off
Off
Call Wait Cancel
02009
Cancel Message
02007
On/Off
On
Central Station Phone Numbers for 1—3
0100, 0110, 0120
1-24 Digits
None
Closing Reports Partition 1, Partition 2
06101, 06201
On/Off
Off
None
Communication Failure
02003
On/Off
On
Daylight Saving Time
0306
On/Off
On
Dealer Code
0002
4-Digits
None
Delete Sensors
082
Interlogix, Inc.
Installer Setting
None
4-11
CONCORD
Programming
System Programming
Shortcut Number
Available Settings
Defaults
Dial Tone Detect
02010
On/Off
On
Dialer Abort
02005
On/Off
On
Dial Abort Delay
02006
Disable Trouble Beeps
0701
On/Off
Off
Downloader Code
0000
4-Digits
12345
Downloader Phone Number
0180
DTMF Dialing
02004
On/Off
On
Duress Code Partition 1, Partition 2
0017, 0027
4-Digits
None
Duress Option Partition 1, Partition 2
06104, 06204
On/Off
Off
Edit Sensors
083
Installer Setting
30 Seconds
None
None
Entry Delay Partition 1, Partition 2
0310, 0320
32-240 Seconds
32 Seconds
Entry Lights Partition 1, Partition 2
0400, 0410
Numbers 2-9
None
Exception Reports, Pagers 1—5
0133, 0143, 0153, 0163,
0173
On/Off
Off
Exception Reports, Phones 1—3
0103, 0113, 0123
On/Off
Off
Exit Delay Partition 1, Partition 2
0311, 0321
48-184 Seconds
64 Seconds
Extended Delay Partition 1, Partition 2
0312, 0322
01-08 Minutes
04 Minutes
Fire Panic Partition 1, Partition 2
0510, 0520
On/Off
On
Fire Shutdown
0902
On/Off
Off
Forced Armed Partition 1, Partition 2
06105, 06205
On/Off
Off
Freeze Alarm Partition 1, Partition 2
06107, 06207
On/Off
Off
Global Fire
0704
On/Off
Off
High Level Reports Pagers 1—5
0131, 0141, 0151, 0161,
0171
On/Off
On
High Level Reports Phones 1—3
0101, 0111, 0121
On/Off
On, Off, Off
House Code Partition 1, Partition 2
0401, 0411
1-255
01-B, 02-C
Immediate Trouble Beeps
0700
On/Off
Off
Exit Extension
Installer Code
0001
4-Digits
4321
Keychain TP Arm Partition 1, Partition 2
0513, 0523
On/Off
Off
Keyswitch Sensor
0015, 0025
On/Off
Off
Keyswitch Style
0016, 0026
Latchkey Format Partition 1, Partition 2
06106, 06206
On/Off
Off
Latchkey Reports Pagers 1—5
0135, 0145, 0155, 0165,
0175
On/Off
On
Latchkey Zones
0500
None
Learn Sensors
080
1-8 HW
Line Fail Delay
0213
Local Phone Control
0210, 0220
Low CPU Battery
06004
On/Off
On
Low Level Reports Pagers 1—5
0132, 0142, 0152, 0162,
0172
On/Off
Off
4-12
Interlogix, Inc.
CONCORD
Programming
System Programming
Shortcut Number
Available Settings
Defaults
Low Level Reports Phones 1—3
0102, 0112, 0122
On/Off
On, Off, Off
Manual Phone Test
02000
On/Off
On
Next Phone Test
0303
001-255 Days
7 Days
No Activity Report Partition 1, Partition 2
06103, 06203
On/Off
Off
Onboard Outputs 1, 2
11101, 11111
Open/Close Reports Pagers 1—5
0134, 0144, 0154, 0164,
0174
On/Off
Off
Open/Close Reports Phones 1—3
0104, 0114, 0124
On/Off
Off
Opening Report Partition 1, Partition 2
06100, 06200
On/Off
Off
Output Trip Time
0304
1-12 Seconds
4 Seconds
Pager Delay
02008
0-30 Seconds
15 Seconds
Pager Phone Numbers 1—5
0130, 0140, 0150, 0160,
0170
1-24 Digits Long
None
Partition Assignment Pagers 1—5
0137, 0147, 0157, 0167,
0177
1 or 2
1
Phone Access Key Partition 1, Partition 2
0216, 0226
1 for *, 2 for #
2
Phone Panic Partition 1, Partition 2
0215, 0225
On/Off
Off
Phone Test
02000
On/Off
On
Phone Test Frequency
0302
1-255 Days
7 Days
Police Panic Partition1, Partition 2
0512, 0522
Program Reporting
06015
On/Off
Off
Quick Arm Partition 1, Partition 2
0011, 0021
On/Off
Off
Quick Exit Partition 1, Partition 2
0012, 0022
On/Off
On
Receiver Failure
06011
On/Off
Off
Recent Closings Partition 1, Partition 2
06102, 06202
On/Off
On
Remote Access Partition 1, Partition 2
0211, 0221
On/Off
On
Reporting Format
0106, 0116, 0126
SIA/CID
CID
RF Low Battery Report Weekly/Daily
06012
1 for Daily, 2 for Weekly
2
RF Supervisory Reports Weekly/Daily
06013
1 for Daily, 2 for Weekly
2
Any audible alarm,
Status & alarm tones
RF TX Timeout
0301
02 -24 Hours
12 Hours
Ring/Hang/Ring Partition 1, Partition 2
0212, 0222
On/Off
On
Sensor Text
081
Silent Talkback
0903
On/Off
Off
Siren Timeout Partition 1, Partition 2
0313, 0323
1-30 Minutes
4 Minutes
Siren Verify
0710
On/Off
Off
Smoke Verify
1100
On/Off
Off
Star is No Delay Partition 1, Partition 2
0514, 0524
On/Off
Off
Streamlining Pagers 1—5
0136, 0146, 0156, 0166,
0176
On/Off
On
Supervisory Time
0300
Enter Time of Day
00:00
Swinger Limit
06014
Interlogix, Inc.
Installer Setting
None
4-13
CONCORD
Programming
System Programming
Shortcut Number
Available Settings
Defaults
SWS Supervisor Code
0703
1-255
003
System Tamper Partition 1, Partition 2
06109, 06209
On/Off
Off
Toll Saver Partition 1, Partition 2
0214, 0224
On/Off
On
TouchPad Panic RPT FMT
06009
On/Off
Off
Two Trip Error
06008
On/Off
Off
Two Wire Smoke Loop
1101
On/Off
Off
UL 98 Options
0702
On/Off
Off
Zone Restoral Report
06007
On/Off
Off
4-14
Installer Setting
Interlogix, Inc.
CONCORD
Programming
Programming Defaults and Definitions
24-HOUR TAMPER((06000)
DEFAULT = OFF
This setting determines whether the panel sounds sirens and reports a tamper alarm when wireless sensor tamper switches
are activated, even when the system is disarmed (OFF).
NOTE
For U.L. Commercial Listed installations, this feature must be on.
Turning On or Off
With the display showing 24-HOUR TAMPER OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays 24-HOUR TAMPER OFF/ON (new setting).
AC FAILURE (06010)
DEFAULT = OFF
This setting determines whether the panel reports to the central station after AC power to the panel is out for 15 minutes.
Turning On or Off
With the display showing AC FAILURE OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays AC FAILURE OFF/ON (new setting).
ACCESS TIMEOUT((0904)
DEFAULT = 90 SECONDS
This setting determines how much time (30 - 300 seconds, in 2-second increments) the central station operator has to enter
the AVM access code, after the panel is accessed for an audio session (instant mode only).
Programming
With the display showing AUDIO VERIFICATION, press ƒ. The display shows PARTITION 1. Press ƒ again and the display
shows AUDIO VERIFY OFF/ON (current setting). Press B until the display shows ACCESS TIMEOUT nnn SECS.
Enter the desired time, the press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays ACCESS TIMEOUT nnn SECS (new setting)
ACCOUNT NUMBER (0010—PARTITION 1, 0020—PARTITION 2)
DEFAULT = 00000
The account number is used as panel (or customer) identification for the central monitoring station. The panel sends the
account number every time it reports to the central station. Account numbers must be 1 to 10 digits long.
Programming
With the display showing SECURITY, press ƒ. The display shows GLOBAL.
Press B to select partition 1 or 2, then press ƒ. The display shows ACCOUNT NUMBER nnnnn (current setting).
Enter the desired account number, then press ƒ. The display shows ACCOUNT NUMBER nnnnn (new setting)
NOTE
If the account number requires alphabetical characters from A-F, press and hold the appropriate number (1-A, 2-B, etc.) for
three seconds.
ACTIVITY TIMEOUT (0305)
DEFAULT = 24 HOURS
This setting determines how long the system goes (01 - 42 hours) without user interaction and device activation before
sending a ‘no activity’ report to the central station.
Programming
With the display showing ACTIVITY TIMEOUT nn HOURS (current setting) enter the desired 2-digit time value
(01 - 42), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays ACTIVITY TIMEOUT nn HOURS (new
setting).
Interlogix, Inc.
4-15
CONCORD
Programming
ALARM VERIFY (06108—PARTITION 1, 06208—PARTITION 2)
DEFAULT = OFF
This setting determines whether the panel goes into alarm and reports after a single sensor/zone trip (off) or waits for a
second trip signal (on).
NOTE
This setting applies only to sensors/zones learned into groups 10 - 20. If Alarm Verify is set to on, group 18 responds the same
as group 17.
Turning On or Off
With the desired partition selected, press ƒ. The display shows OPENING REPORTS OFF/ON (current settting). Press B
until the display shows ALARM VERIFY OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays ALARM VERIFY OFF/ON (new setting).
AUDIO MODE((0901)
DEFAULT = 1
This setting determines how the Interrogator 200 Audio Verification Module operates. Choose one of the following:
(1) Instant—Allows the central station operator instant access for an audio session by entering the AVM code or by
pressing ‚ (if an AVM access code is not programmed), upon completion of panel alarm report.
(2) Callback—allows the central station operator to contact persons on the premises after one ring and verify the alarm
report. Operator must press ‚ or enter the AVM access code within 20 seconds after ring. The panel does not report any
alarms during the AVM session, except for fire alarms.
(3) Callback Silent—same as Callback except premise phones do not ring.
Programming
With the display showing AUDIO VERIFY OFF/ON, press B until the display shows AUDIO MODE n (current setting).
Enter the desired mode number (1 - 3), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays AUDIO MODE n (new setting).
AUDIO VERIFY((0900)
DEFAULT = OFF
This setting determines whether the system can be accessed by phone for alarm verification, using an Interrogator 200
Audio Verification Module.
NOTE
Audio Verification has not been verified by U.L.
Turning On or Off
With the display showing AUDIO VERIFICATION, press ƒ. The display shows PARTITION 1.
Press ƒ again and the display shows AUDIO VERIFY OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays AUDIO VERIFY OFF/ON (new setting).
AUTO PHONE TEST (02001)
DEFAULT = OFF
This setting determines if the panel sends a phone test automatically to the central station or a pager on a predetermined
schedule. (Refer to the “Phone Test Freq.” and “Next Phone Test” settings found under TIMERS—GLOBAL).
Turning On or Off
With the display showing AUTO PHONE TEST OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays AUTO PHONE TEST OFF/ON (new setting).
4-16
Interlogix, Inc.
CONCORD
Programming
AUTO STAY ARMING (0014—PARTITION 1, 0024—PARTITION 2)
DEFAULT = ON
This setting determines whether or not the system automatically arms to STAY (level 2) if the user arms the system to
AWAY (level 3) without exiting the premises. This can help prevent accidental alarms by deactivating interior motion
sensors during occupied arming periods.
When this feature is on and the system is armed to AWAY, touchpads (and other status sounders) emit one exit delay beep
every four seconds, then one every second during the last 10 seconds. If the exit delay time expires with no standard delay
sensor activation, the system automatically arms to STAY.
NOTE
Arming the system to “AWAY with No Delay” overrides the Auto Stay Arming feature.
Turning On or Off
With the display showing AUTO STAY ARMING OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
AUTO TEST RESET (02002)
DEFAULT = ON
This setting determines whether or not the Auto Phone Test interval is reset after any successful report to the central
monitoring station. (Refer to the “Phone Test Freq.” and “Next Phone Test” settings found under TIMERS—GLOBAL).
When this feature is on, the panel considers any successful report to the central monitoring station to be a successful
phone test. Thus, any panel report resets the Next Phone Test setting to the Phone Test Freq. value. The panel only
conducts an Auto Phone Test if no other reports have been made during the Phone Test Freq. time period.
When this feature is off, an Auto Phone Test is always conducted according to the schedule of the Phone Test Freq. setting,
even if the panel makes other reports to the central monitoring station during that time period.
NOTE
PHONE TEST FREQ must be set to 2 or higher for this feature to work.
Turning On or Off
With the display showing AUTO TEST RESET OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
AUXILIARY PANIC((0511—PARTITION 1, 0521—PARTITION 2)
DEFAULT = ON
This setting determines whether the auxiliary panic buttons are enabled (on) or disabled (off) on touchpads for a selected
partition.
Programming
With the desired partition selected, press ƒ. The display shows FIRE PANIC OFF/ON (current setting). Press B until the
display shows AUXILIARY PANIC OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ. The display flashes the entered setting, then stops after pressing ƒ and displays
AUXILIARY PANIC OFF/ON (new setting).
AVM ACCESS CODE((0906)
DEFAULT = NONE
This setting determines the code required to access the Interrogator 200 Audio Verification Module to start an audio
session. If no code is programmed, pressing ‚ starts an audio session.
Programming
With the display showing AUDIO VERIFY OFF/ON, press B until the display shows ACCESS CODE nnnn (current code).
Enter the desired 4-digit access code, then press ƒ. The display flashes the entered code, then stops after pressing ƒ and
displays ACCESS CODE nnnn (new code).
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Programming
BACK IN SERVICE (06002)
DEFAULT = ON
This setting determines whether the panel reports to the central station after AC and backup battery power are restored
after an extended power outage.
Turning On or Off
With the display showing BACK IN SERVICE OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays BACK IN SERVICE OFF/ON (new setting).
BACKUP (0105-CS PHONE 1, 0115-CS PHONE 2, 0125-CS PHONE 3)
DEFAULTS: CS PHONE 1 = ON
CS PHONE 2 = OFF
CS PHONE 3 = OFF
This setting determines whether the panel uses another programmed central station phone number for reporting if three
initial attempts are unsuccessful. CS PHONE 1 is backed up by CS PHONE 2, and CS PHONE 2 and 3 are backed up by CS
PHONE 1. The panel makes up to 16 attempts (8 per phone number), alternating between the two programmed phone
numbers.
For example, if BACKUP is on and three failed reporting attempts occur using CS PHONE 1, the panel switches to CS
PHONE 2 for three more reporting attempts. If these attempts fail, the panel switches back to CS PHONE 1 for five more
reporting attempts and, if necessary, switches back to CS PHONE 2 for five final attempts.
Turning On or Off
With the display showing BACKUP OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays BACKUP OFF/ON (new setting).
BATTERY RESTORAL (06005)
DEFAULT = OFF
This setting determines whether the panel reports to the central monitoring station or pager, when a wireless sensor reports
to the panel after battery replacement.
Turning On or Off
With the display showing BATTERY RESTORAL OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays BATTERY RESTORAL OFF/ON (new
setting).
BEEP DELAY((0905)
DEFAULT = 02 SECONDS
This setting determines how long AVM access beeps are delayed (0 - 300 seconds, in 2-second intervals) at the beginning
of a 2-way audio session.
Programming
With the display showing AUDIO VERIFY OFF/ON, press B until the display shows BEEP DELAY n SECS (current setting).
Enter the desired time, then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays BEEP DELAY n SECS (new setting).
BUFFER CONTROL (06001)
DEFAULT = OFF
This setting determines whether all system events are logged in the buffer (off) or if only opening and closing reports are
logged in the buffer (on).
Turning On or Off
With the display showing BUFFER CONTROL OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays BUFFER CONTROL OFF/ON (new setting).
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Programming
BUFFER FULL REPORT (06006)
DEFAULT = OFF
This setting determines whether the panel sends an event buffer full report to the central monitoring station when the
event buffer is nearly full.
Turning On or Off
With the display showing BUFFER FULL RPT OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing # and displays BUFFER FULL RPT OFF/ON (new setting).
BYPASS REPORTS (06003)
DEFAULT = OFF
When this setting is on, the panel reports to the central station whenever sensors or zones are bypassed.
Turning On or Off
With the display showing BYPASS REPORTS OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
CALL WAIT CANCEL (02009)
DEFAULT = NONE
This feature lets you set up a dialing prefix to disable the call waiting feature before the panel makes its first dialing
attempt to any programmed central monitoring station or downloader phone number. The prefix can be up to eight digits.
To enter pauses, press C.
To enter ‚, press and hold 7 for two seconds.
To enter ƒ, press and hold 9 for two seconds.
Turning On or Off
With the display showing CALL WAIT CANCEL __ (or current setting), enter the desired prefix. The display flashes the
entered setting. Press ƒ and the display shows the new setting.
To delete, with the display showing CALL WAIT CANCEL __ (or current setting), press D.
CANCEL MESSAGE (02007)
DEFAULT = ON
This setting determines whether or not the panel displays a cancel message after the user disarms the system to clear an
alarm condition.
Turning On or Off
With the display showing CANCEL MESSAGE OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
CENTRAL STATION PHONE NUMBER (0100-CS PHONE 1, 0110-CS PHONE 2, 0120-CS PHONE 3)
DEFAULT = NONE
This setting is used for programming the central station receiver’s phone number. Phone numbers can be 1 to 24 digits
long, including pauses. To enter pauses, press C.
NOTE
The PHONE NUMBER menus are not accessible if a Dealer Code is programmed and the Installer Code is used to enter installer
programming mode. To access these menus when a Dealer Code is programmed, you must enter installer programming mode using
the Dealer Code.
Programming
With the display showing PHONE NUMBER _ (or current number), enter the desired phone number + ƒ.
The display flashes the entered number, then stops after pressing ƒ and displays PHONE NUMBER (new number).
Deleting
With the display showing PHONE NUMBER (current number), press D.
The display shows PHONE NUMBER _.
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Programming
CENTRAL STATION REPORTING FORMAT
(0106-CS PHONE 1, 0116-CS PHONE 2, 0126-CS PHONE 3)
DEFAULTS: ALL CID
This setting determines whether the panel uses SIA or CID (Contact ID) reporting format for central station communication.
Programming
With the display showing REPORTING FORMAT SIA/CID (current setting), press 1 (for SIA) or 2 (for CID), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays REPORTING FORMAT SIA/CID (new
setting).
CLOSING REPORTS((06101—PARTITION 1, 06201—PARTITION 2)
DEFAULT = OFF
This setting determines whether the panel sends a closing report to the central station or pager, after the partition is armed.
Turning On or Off
With the desired partition selected, press ƒ. Press B until the display shows CLOSING REPORTS OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays CLOSING REPORTS OFF/ON (new setting).
COMMUNICATION FAILURE (02003)
DEFAULT = ON
This setting determines whether the panel activates trouble beeps to alert users on the premises that communication to the
central station failed. Failure notification occurs after the third unsuccessful reporting attempt to the central station/pager.
If a Phone Supervision Card (60-789) is installed, failure notification can occur immediately if inadequate phone line
voltage is detected upon the initial dialing attempt.
NOTE
For UL Listed installations, Communication Failure must be turned on.
Turning On or Off
With the display showing COMM FAILURE OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays COMM FAILURE OFF/ON (new setting).
DAYLIGHT SAVING TIME(0306)
DEFAULT = ON
This setting determines whether the panel clock automatically adjusts for daylight saving time changes in spring and fall.
Turning On or Off
With the display showing DAYLIGHT SAVING OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays DAYLIGHT SAVING OFF/ON (new setting).
DEALER CODE (0002)
DEFAULT = NONE
The 4-digit dealer code is used to prevent unauthorized persons from changing the programmed central station phone
number. When changed from its default setting, all central station phone numbers can be changed only by entering
program mode using the dealer code. (If a Dealer Code is programmed, entering program mode with the installer code lets
you program all system settings except for the Dealer Code and central station phone numbers.)
Programming
With the display showing DEALER CODE ****, enter the desired 4-digit code + ƒ.
The display flashes the entered code, then stops after pressing ƒ and displays DEALER CODE nnnn (new code).
Deleting
With the display showing DEALER CODE nnnn (current code), press D.
The display shows DEALER CODE ****.
NOTE
The Dealer Code cannot be deleted by clearing panel memory. If you don’t remember your Dealer Code, call Technical Services for
assistance.
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Programming
DELETE SENSORS (082)
DEFAULT = NONE
The following describes how to remove a hardwire zone or a wireless sensor numbers from the panel memory.
NOTE
Deleting sensors does not delete sensor text associated with the deleted sensor number. To delete sensor text, enter the SENSOR
TEXT menu and enter 000 (nulls) for each item number.
Programming
To Delete Sensors from panel memory:
• With the display showing LEARN SENSORS, press B until the display shows DELETE SENSORS.
• Press ƒ and the display shows DELETE SENSOR N (lowest zone/sensor number in panel memory).
• Press A or B to scroll through the sensors/zones.
• Press ƒ to delete the displayed sensor or enter the desired sensor number, then press ƒ.
The display flashes the entered number, then stops and shows DELETE SENSOR N DONE.
Repeat steps until all desired sensors are deleted.
DIAL TONE DETECT (02010)
DEFAULT = ON
When this setting is on, the panel does not begin dialing until it detects a dial tone.
When this feature is off, the panel begins dialing a few seconds after seizing the phone line.
Turning On or Off
With the display showing DIAL TONE DETECT OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
DIALER ABORT (02005)
DEFAULT = ON
This setting determines whether users can stop the panel from reporting an intrusion or auxiliary alarm condition to the
central station. If dialer abort is on and the user accidently causes an alarm condition, entering 1 + CODE within 30
seconds stops the panel from reporting the alarm, preventing a false dispatch. Fire alarm reports to the central station
cannot be aborted.
NOTE
The Dialer Abort feature applies only to CS PHONE 1. The 30-second time setting can only be changed using ITI ToolBox.
Turning On or Off
With the display showing DIALER ABORT OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays DIALER ABORT OFF/ON (new setting).
DIAL ABORT DELAY (02006)
DEFAULT = 30 SECONDS
This setting determines how much time the user has to abort a panel report.
Programming
With the display showing DIAL ABORT DELAY nn SECS (current setting), enter the desired time (15–120 seconds). The
display flashes the entered setting. Press ƒ and the display shows the new setting.
DISABLE TROUBLE BEEPS((0701)
DEFAULT = OFF
This setting determines whether the panel activates trouble beeps when a wireless sensor supervisory condition is detected.
NOTE
For UL Listed installations, this feature must be off.
Turning On or Off
With the display showing DISABLE TR BEEPS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays DISABLE TR BEEPS OFF/ON (new setting).
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Programming
DOWNLOADER CODE (0000)
DEFAULT = 12345
The 5-digit downloader code is used in conjunction with downloader programming. The downloader operator must have
the panel account number and downloader code to perform any programming.
Programming
With the display showing DOWNLOADER CODE nnnnn (current code), enter the desired 5-digit code, + ƒ.
The display flashes the entered code, then stops after pressing ƒ and displays DOWNLOADER CODE nnnnn (new code).
NOTE
The Downloader Code cannot be deleted or cleared from panel memory. To change the Downloader Code to its default setting,
enter 12345 in the procedure above.
DOWNLOADER PHONE NUMBER (0180)
DEFAULT = NONE
This setting is used for programming the phone number of a computer used for programming the panel from off-site.
Phone numbers can be 1 to 24 digits long, including pauses. To enter pauses, press C.
Programming
With the display showing PHONE NUMBER ___, enter the desired phone number + ƒ.
The display flashes the entered number, then stops after pressing ƒ and displays PHONE NUMBER NNN.
DTMF DIALING (02004)
DEFAULT = ON
This setting determines whether the panel uses DTMF tones (on) or pulse (off) for dialing programmed phone numbers.
Turning On or Off
With the display showing DTMF DIALING OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays DTMF DIALING OFF/ON (new setting).
DURESS CODE (0017—PARTITION 1, 0027—PARTITION 2)
DEFAULT = NONE
The duress code is a unique 4-digit access code that allows users to operate the system and, at the same time, instructs the
panel to send a silent alarm report to the central station. Each partition can be programmed with a different duress code.
CAUTION
Because using duress codes often results in false alarms due to code entry errors, it is strongly recommended not to program
duress codes. If a duress code is absolutely necessary, their use with an Interrogator 200 Audio Verification Module is highly recommended to reduce false alarms and accidental dispatches.
• With the desired partition selected, press ƒ. Press B until the display shows DURESS CODE ****.
• Enter the desired 4-digit duress code, then press ƒ.
• The display flashes the entered setting, then stops after pressing ƒ and displays DURESS CODE nnnn (new code).
DURESS OPTION((06104—PARTITION 1, 06204—PARTITION 2)
DEFAULT = OFF
This setting determines whether the selected partition can be controlled using a programmed duress code (see SECURITY—
PARTITION ½—DURESS CODE).
CAUTION
Because user-code entry errors often result in false alarms, it is strongly recommended not to program any duress codes.
If a duress code is absolutely necessary, their use with an Interrogator 200 Audio Verification Module is highly recommended to
reduce false alarms and accidental dispatches.
Turning On or Off
With the desired partition selected, press ƒ. Press B until the display shows DURESS OPTION OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays DURESS OPTION OFF/ON (new setting).
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Programming
EDIT SENSORS (083)
DEFAULT = NONE
This setting lets you view and change the assignments for each learned zone/sensor. For example, the display shows:
S1 P1 G13 RF
BACK DOOR
where S1 = zone/sensor number P1 = partition 1, G13 = sensor group 13, NO = normally open, NC = normally closed,
RF = wireless zone, TP = touchpad, HW = hardwired, and BACK DOOR = the programmed text name.
Programming
With the display showing LEARN SENSORS, press B until the display shows EDIT SENSORS.
Press ƒ and the display shows the lowest sensor number zone/sensor assignments.
Press A or B to scroll through all learned zone/sensor number assignments.
ENTRY DELAY (0310—PARTITION 1, 0320—PARTITION 2)
DEFAULT = 032 SECONDS
This setting determines how much time (32 - 240 seconds) the user has to disarm the system after entering the premises
through a designated delay door, to avoid causing an alarm.
NOTE
For UL Listed residential installations, the Entry Delay must be set to 45 seconds.
Programming
With the desired partition selected, press ƒ. Press B until the display shows ENTRY DELAY nnnSECONDS (current setting).
Enter the desired time value, then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays ENTRY DELAY nn SECONDS (new
setting).
ENTRY LIGHTS (0400—PARTITION 1, 0410—PARTITION 2)
DEFAULT = NONE
This setting determines whether X-10 controlled lights set to numbers 2 - 9 turn on during entry and exit delays.
NOTE
X-10 Lamp Modules set to 1 always turn on during the entry and exit delays. X-10 Lamp Modules set to 2 always flash the arming
level when arming the system. For example, lights flash two times when arming to STAY (level 2); three times when arming to
AWAY (level 3).
NOTE
Lamp Modules set to 2 should not be set up as entry lights, since this setting flashes the arming level immediately after arming.
Programming
With the desired partition selected, press ƒ. The display shows ENTRY LIGHTS nnnnnnnn (current setting).
Enter the desired light numbers (2 - 9 based on the UNIT dial setting on each X-10 Lamp Module), then press ƒ.
The display shows ENTRY LIGHTS nnnnnnnn (new setting).
Deleting
Enter any light number that appears on the display, then press ƒ. The number disappears from the display.
EXCEPTION REPORTS
(0133-PAGER 1, 0143-PAGER 2, 0153-PAGER 3, 0163-PAGER 4, 0173-PAGER 5)
DEFAULT = OFF
This setting determines whether the panel reports to a pager if the system is not armed or disarmed at the specified
schedule times, if open/close reports are turned on.
Turning On or Off
With the display showing EXCEPTION RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays EXCEPTION RPTS OFF/ON (new setting).
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Programming
EXCEPTION REPORTS
(0103-CS PHONE 1, 0113-CS PHONE 2, 0123-CS PHONE 3)
DEFAULTS: ALL OFF
This setting determines whether the panel reports to the central station if the system is not armed or disarmed at the
specified schedule times, if open/close reports are turned on.
Turning On or Off
With the display showing EXCEPTION RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays EXCEPTION RPTS OFF/ON (new setting).
EXIT DELAY (0311—PARTITION 1, 0321—PARTITION 2)
DEFAULT = 64 SECONDS
This setting determines how much time (48 - 184 seconds) the user has to leave the premises through a designated delay
door after arming the system, to avoid causing an alarm.
NOTE
For UL Listed residential installations, the Exit Delay must be set to 60 seconds, or less.
Programming
With the desired partition selected, press ƒ. Press B until the display shows EXIT DELAY nn SECONDS (current setting).
Enter the desired time value, then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays EXIT DELAY nn SECONDS (new setting).
EXIT EXTENSTION (0013—PARTITION 1, 0023—PARTITION 2)
DEFAULT = ON
This setting determines whether or not the user can re-enter and exit again through an entry or exit delay door (without
disarming and re-arming the system). This helps prevent exit faults and false alarms by allowing users to re-enter the
premises for a forgotten item.
When Exit Extension is on, the panel restarts the exit delay timer if the user re-enters the premises through a standard
delay door before the standard exit delay time expires.
When this feature is off, the exit delay timer does not restart if the user re-enters the premises, forcing the user to disarm
the system to avoid setting off an accidental alarm.
Turning On or Off
To turn Exit Extension off or on:
With the display showing EXIT EXTENSION OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
EXTENDED DELAY (0312—PARTITION 1, 0322—PARTITION 2)
DEFAULT = 4 MINUTES
This setting determines how much time (1 - 8 minutes) the user has to enter or exit the premises through a designated
extended delay door, without causing an alarm.
Programming
With the desired partition selected, press ƒ. Press B until the display shows EXTENDED DELAY n MINUTES (current
setting). Enter the desired time value, then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays EXTENDED DELAY n MINUTES (new
setting).
FIRE PANIC (0510—PARTITION 1, 0520—PARTITION 2)
DEFAULT = ON
This setting determines whether the fire panic buttons are enabled (on) or disabled (off) on touchpads for a selected
partition.
Programming
With the desired partition selected, press ƒ. The display shows FIRE PANIC OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ. The display flashes the entered setting, then stops after pressing ƒ and displays FIRE
PANIC OFF/ON (new setting).
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Programming
FIRE SHUTDOWN((0902)
DEFAULT = OFF
This setting determines whether system sirens turn off during a fire alarm audio session.
Turning On or Off
With the display showing AUDIO VERIFY OFF/ON, press ƒ. Press B until the display shows FIRE SHUTDOWN OFF/ON
(current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays FIRE SHUTDOWN OFF/ON (new setting).
FORCE ARMED((06105—PARTITION 1, 06205—PARTITION 2)
DEFAULT = OFF
This setting determines whether the panel reports to the central monitoring station when a sensor/zone is bypassed,
directly or indirectly.
NOTE
Auto Force Armed (when the panel arms itself) always reports to the central monitoring station.
For UL Listed installations, Force Armed must be turned off.
Turning On or Off
With the desired partition selected, press ƒ. Press B until the display shows FORCE ARMED OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays FORCE ARMED OFF/ON (new setting).
FREEZE ALARM (06107—PARTITION 1, 06207—PARTITION 2)
DEFAULT = OFF
This setting determines whether the panel reports a freeze alarm to the central station or pager, when the selected
partition’s energy saver module detects a temperature that matches a predetermined setting (see BUS DEVICES—UNIT
TYPE nn ESM—PARTITION 1/2—FREEZE TEMP).
Turning On or Off
With the desired partition selected, press B until the display shows FREEZE ALARM OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays FREEZE ALARM OFF/ON (new setting).
GLOBAL FIRE (0704)
DEFAULT = OFF
This setting determines whether sirens in both partitions sound (on) if either partition activates a fire alarm.
Turning On or Off
With the display showing GLOBAL FIRE OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays GLOBAL FIRE OFF/ON (new setting).
HIGH LEVEL REPORTS
(0131-PAGER 1, 0141-PAGER 2, 0151-PAGER 3, 0161-PAGER 4, 0171-PAGER 5)
DEFAULT = ON
This setting determines whether the following alarm conditions report to a pager:
Fire, Police, Auxiliary, Duress, and Freeze alarms, No Activity, Receiver Failure (or jam), and System Tamper (40 incorrect
key presses or touchpad supervisory).
Turning On or Off
With the display showing HIGH LEVEL RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays HIGH LEVEL RPTS OFF/ON (new setting).
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Programming
HIGH LEVEL REPORTS
(0101-CS PHONE 1, 0111-CS PHONE 2, 0121-CS PHONE 3)
DEFAULTS: CS PHONE 1 = ON
CS PHONE 2 = OFF
CS PHONE 3 = OFF
This setting determines whether the following conditions report to the central station:
Fire, Police, Auxiliary, Duress, and Freeze alarms, No Activity, Receiver Failure (or jam), and System Tamper (40 incorrect
key presses or touchpad supervisory).
Turning On or Off
With the display showing HIGH LEVEL RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays HIGH LEVEL RPTS OFF/ON (new setting).
HOUSE CODE (0401—PARTITION 1, 0411—PARTITION 2)
DEFAULTS: PARTITION 1 = 01-B
PARTITION 2 = 02-C
This setting determines which Supervised Wireless Sirens and X-10 controlled lights work in a selected partition. The letter
that appears after the house code number indicates the necessary HOUSE dial setting for X-10 modules in that partition.
NOTE
You must set the partition House Code and the SWS Supv Code (see the SIREN OPTIONS menu) before plugging in Supervised
Wireless Sirens.
Programming
With the desired partition selected, press ƒ. Press B until the display shows HOUSE CODE xx (current setting).
Enter the desired number (1 - 255), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays HOUSE CODE xx (new setting).
IMMEDIATE BEEPS((0700)
DEFAULT = OFF
This setting determines when the panel activates trouble beeps , once a wireless sensor supervisory condition is detected.
When set to off, trouble beeps sound within 4 hours for fire (group 26) sensors and within 10 hours for all other sensors.
NOTE
For UL Listed installations, this feature must be on.
Turning On or Off
With the display showing IMMEDIATE BEEPS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays IMMEDIATE BEEPS OFF/ON (new
setting).
INSTALLER CODE (0001)
DEFAULT = 4321
The 4-digit installer code is used for entering program mode and changing system settings. If a dealer code (see dealer
code) is programmed, only those settings not associated with phone numbers can be changed.
Programming
With the display showing INSTALLER CODE nnnn (current code), enter the desired 4-digit code + ƒ.
The display flashes the entered code, then stops after pressing ƒ and displays INSTALLER CODE nnnn (new code).
NOTE
The Installer Code cannot be deleted or cleared from panel memory. To change the Installer Code to its default setting, enter 4321
in the procedure above.
KEYCHAIN TOUCHPAD ARM (0513—PARTITION 1, 0523—PARTITION 2)
DEFAULT = OFF
This setting determines whether keychain touchpads arm the selected partition directly to AWAY with NO DELAY (on) or
increments from OFF to STAY, or from STAY to AWAY (off).
Programming
With the desired partition selected, press ƒ. Press B until the display shows KEYCHAIN TP ARM OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ. The display flashes the entered setting, then stops after pressing ƒ and displays
KEYCHAIN TP ARM OFF/ON (new setting).
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Programming
KEYSWITCH SENSOR (0015—PARTITION 1, 0025—PARTITION 2
DEFAULT = NONE
This feature lets users arm and disarm the system using either a keyswitch wired to a hardwire zone input or a wireless
door/window sensor.
For example, if sensor 1 is designated as the keyswitch sensor and the system is disarmed, then tripping sensor 1 could arm
the system to AWAY. If the system is armed to STAY or AWAY, then tripping the sensor could disarm the system.
The panel reports opening, closing, and force armed reports (if turned on) to the central monitoring station.
NOTE
A bypassed keyswitch sensor cannot arm or disarm the system.
During an audible alarm, keyswitch sensors can disarm the system (which sends a cancel report to the central monitoring
station), but cannot arm the system. The system can be armed only after the siren timeout expires.
Keyswitch sensors test the same as any other sensor and do not arm or disarm the system during a sensor test.
Programming
With the display showing KEYSWITCH SENSOR n (current sensor number), enter the desired sensor number (01–76). The
display flashes the entered sensor number. Press ƒ and the display shows the new number.
Turning On or Off
To delete a Keyswitch Sensor: with the display showing KEYSWITCH SENSOR n (current sensor number), press D to erase
the keyswitch sensor attribute.
KEYSWITCH STYLE (0016—PARTITION 1, 0026—PARTITION 2)
DEFAULT = TRANSITION
This feature allows users to select how they want the system to behave when armed/disarmed by a keyswitch sensor. The
choices are as follows:
Transition: If keyswitch style is set to transition and the keyswitch sensor is tripped (opened) when the system is disarmed
(level 1), the panel will automatically arm to AWAY (level 3). If the sensor is tripped (opened) when the system is armed to
AWAY (level 3) or STAY (level 2), the panel will automatically disarm.
State: If keyswitch style is set to state, when the keyswitch sensor is tripped (opened) the panel arms to AWAY (level 3). If
the sensor is restored (closed) the panel disarms.
Opening, closing, and force arming reports (if turned on) are reported to the central station for both keyswitch styles.
Programming
With the display showing KEYSWITCH STYLE TRANSITION/STATE (current setting), press 1 + ƒ to set the type to
Transition. Press 2 + ƒ to set the type to State.
LATCHKEY FORMAT (06106—PARTITION 1, 06206—PARTITION 2)
DEFAULT = OFF
This setting determines whether the selected partition is set up for basic (off) or advanced (on) latchkey opening report
operation.
Basic Programming
a). If the partition is armed by entering 2 (or 3) + CODE, disarming using a designated latchkey user code within an
assigned time schedule sends a page.
b). If the partition is armed by entering 2 (or 3) + CODE + 6 (LATCHKEY), disarming using a designated latchkey user code
inside or outside of an assigned time schedule sends a page.
Advanced Programming
If the partition is armed by entering 2 (or 3) + CODE + 6 (LATCHKEY), disarming using a designated latchkey user code
within an assigned time schedule sends a page.
Turning On or Off
With the desired partition selected, press B until the display shows LATCHKEY FORMAT OFF/ON (current setting).
Press 1 (off—basic) or 2 (on—advanced), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays LATCHKEY FORMAT OFF/ON (new
setting).
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Programming
LATCHKEY REPORTS
(0135-PAGER 1, 0145-PAGER 2, 0155-PAGER 3, 0165-PAGER 4, 0175-PAGER 5)
DEFAULT = ON
This setting determines whether the panel reports to a pager when the system is armed or disarmed, according to latchkey
time scheduling.
Turning On or Off
With the display showing LATCHKEY REPORTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays LATCHKEY REPORTS OFF/ON (new
setting).
LATCHKEY ZONES (0500)
DEFAULT = NONE
This setting defines the range of keychain touchpads that will function as a latchkey user. The value entered in this section
can be any valid zone number. When a zone number is entered, all zones at or below that zone number will function as a
latchkey user. For example, if 5 is entered, any keychain touchpads learned into zones 1–5 will be latchkey users and all
others (6–76) will not.
Programming
• With the display showing LATCHKEY ZONES ___ (current setting), enter the desired number of latchkey zones (1–76).
The display flashes the entered setting.
• Press ƒ and the display shows the new setting.
Deleting
With the display showing LATCHKEY ZONES nn (current setting), press D.
LEARN SENSORS((080)
DEFAULT = NONE
The following describes how to learn hardwire zones and wireless sensors into the panel memory.
Programming
• With the display showing SENSORS, press ƒ and the display shows LEARN SENSORS.
• Press ƒ and the display shows SENSOR PTN 1.
• Press ƒ to select partition 1 or press 2 + ƒ to select partition 2. The display should show SENSOR GROUP 0.
Enter the desired 2-digit sensor group + ƒ (see page 4-44 for a description of all sensor group characteristics). The
display shows TRIP SENSOR n, where n is the displayed (next available) sensor number.
• To change the displayed sensor number, enter the desired 2-digit sensor number, then press ƒ.
• With the desired sensor number displayed, trip the sensor or zone as follows:
• Hardwire Zones—trip the zone into the alarm state.
• Wireless Sensors—follow the instructions included with each sensor.
Wireless Door/Window Sensors with External Contacts—place the external contact in the alarm condition, then
activate the sensor’s tamper switch.
• Supervised Wireless Sirens—see installation instructions for the appropriate programming directions.
NOTE
Before learning Supervised Wireless Sirens, you must first program a partition house code (see LIGHT CONTROL menu) and the
SWS house code (see SIREN OPTIONS menu).
• Continue tripping sensors to learn them into the selected sensor group and partition. To stop learning sensors into this
group and partition, press ‚ twice and start again from step 2 (LEARN SENSORS) to learn sensors into another group
and partition.
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Programming
LINE FAIL DELAY (0213)
DEFAULT = NONE
This setting determines the amount of time partition1 phone line voltage must be absent before the panel indicates a
phone failure trouble condition. If a delay is not programmed (default), the panel will not monitor the phone line voltage.
NOTE
LINE FAIL DELAY is not available for partition 2 at this time.
A Phone Supervision Card must be installed to use this feature.
Programming
• With partition 1 selected, press ƒ. Press A or B until the display shows LINE FAIL DELAY __ SECS (current setting).
• Enter the desired time value (10–240 seconds). The display flashes the entered setting. Press ƒ and the display shows the
new setting.
Deleting
With partition 1 selected, press ƒ. Press A or B until the display shows LINE FAIL DELAY nn SECS (current setting). Press
D to delete the current line fail delay time.
LOCAL PHONE CONTROL (0210—PARTITION 1, 0220—PARTITION)
DEFAULT = ON
When this feature is on, the panel can be accessed from a phone on the premises.
NOTE
A phone Interface/Voice Module is required for this feature to operate
Programming
With the display showing LOCAL PHONE CTRL OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
LOW CPU BATTERY (06004)
DEFAULT = ON
This setting determines whether the panel reports a low CPU battery to the central station or pager, before shutting down.
Turning On or Off
With the display showing LOW CPU BATTERY OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays LOW CPU BATTERY OFF/ON (new setting).
LOW LEVEL REPORTS
(0132-PAGER 1, 0142-PAGER 2, 0152-PAGER 3, 0162-PAGER 4, 0172-PAGER 5)
DEFAULT = OFF
This setting determines whether the following non-alarm conditions report to a pager:
Force Armed, Hardwire Zone Trouble (open or short), Supervisory (wireless sensors), or a Low Battery condition (wireless
sensors and touchpads).
Turning On or Off
With the display showing LOW LEVEL RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays LOW LEVEL RPTS OFF/ON (new setting).
LOW LEVEL REPORTS
(0102-CS PHONE 1, 0112-CS PHONE 2, 0122-CS PHONE 3)
DEFAULTS: CS PHONE 1 = ON
CS PHONE 2 = OFF
CS PHONE 3 = OFF
This setting determines whether the following conditions report to the central station:
Force Armed, Hardwire Zone Trouble (open or short), Supervisory (wireless sensors), Low Battery condition(wireless
sensors and touchpads).
Turning On or Off
With the display showing LOW LEVEL RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays LOW LEVEL RPTS OFF/ON (new setting).
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Programming
MANUAL PHONE TEST (02000)
DEFAULT = ON
This setting determines if the user can, at any time, test the communication from the panel to the central station or a pager
by entering 8 + CODE + 2 (ƒ + 8 + CODE + 2 from a touch-tone phone).
Turning On or Off
With the display showing PHONE TEST OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered
setting. Press ƒ and the display shows the new setting.
NEXT PHONE TEST (0303)
DEFAULT = 7 DAYS
This setting determines how many days (1 - 255) until the next automatic phone test occurs.
Programming
When setting up Phone Test Frequency, Next Phone Test must be set to accurately count the number of days left in the
cycle before the next phone test occurs. This setting should be the same or less than the Phone Test Freq. setting.
For U.L. Commercial Listed installations, this feature must be set to 1.
With the display showing NEXT PHONE TEST n DAYS (current setting), enter the value (1 - 255), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays NEXT PHONE TEST n DAYS (new setting).
NO ACTIVITY((06103—PARTITION 1, 06203—PARTITION 2)
DEFAULT = OFF
This setting determines whether the panel sends a no activity report to the central station or pager, if there is no system
activity within a preset time period (see TIMERS—ACTIVITY TIMEOUT).
Turning On or Off
With the desired partition selected, press ƒ. Press B until the display shows NO ACTIVITY OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays NO ACTIVITY OFF/ON (new setting).
ONBOARD OUTPUT (11101—OUTPUT 1, 11111—OUTPUT 2)
This setting lets you assign the partition and the 5-digit configuration number, for the two onboard outputs.
The configuration number determines which system event activates the selected output, and the duration or time the
output is activated.
The first three digits represent the trigger number of an event (such as triggering an alarm, opening a sensor, or arming the
system). The last two digits represent how the output responds (such as momentary switching, maintained (or latched)
switching, or switching for a preset time).
NOTE
If you want to configure an output for user Output Control you must use the Output Text feature to name the output. If no
Output Text is programmed, Output Control will not function for that output.
Programming
With the display showing ONBOARD OPTIONS, press ƒ + B. The display shows OUTPUT PROGRAMMING.
• Press ƒ and the display shows OUTPUT 1. Press B to select OUTPUT 2.
• Press ƒ and the display shows PARTITION ASSIGN n (current setting).
• Press 1 or 2 to assign the output to the desired partition, then press ƒ. The display shows PARTITION ASSIGN (new
setting).
• Press B and the display shows CONFIGURATION tttrr (current setting).
• Enter the desired configuration number. The display flashes the entered number. Press ƒ and the display shows the new
setting.
• Press ‚ and repeat steps 2 through 6 until all outputs are programmed
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Programming
OPEN/CLOSE REPORTS (0134-PAGER 1, 0144-PAGER 2, 0154-PAGER 3, 0164-PAGER 4, 0174-PAGER 5)
DEFAULT = OFF
This setting determines whether opening and closing reports are sent to a pager. When turned on, the panel sends a closing
report when the system is armed and an opening report when the system is disarmed.
NOTE
To use this feature, the OPENING REPORTS and CLOSING REPORTS settings under the REPORTING menu must be turned on for that
partition.
Turning On or Off
With the display showing OPEN/CLOSE RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays OPEN/CLOSE RPTS OFF/ON (current
setting).
OPEN/CLOSE REPORTS
(0104-CS PHONE 1, 0114-CS PHONE 2, 0124-CS PHONE 3)
DEFAULTS: ALL OFF
This setting determines whether opening and closing reports are sent to the central station. When turned on, the panel
sends a closing report when the system is armed and an opening report when the system is disarmed.
NOTE
To use this feature, the OPENING REPORTS and CLOSING REPORTS settings under the REPORTING menu must be turned on for that
partition.
Turning On or Off
With the display showing OPEN/CLOSE RPTS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays OPEN/CLOSE RPTS OFF/ON (new setting).
OPENING REPORT (06100—PARTITION 1, 06200—PARTITION 2)
DEFAULT = OFF
This setting determines whether the panel sends an opening report to the central station or pager, after the partition is
disarmed.
NOTE
To use this feature, the OPEN/CLOSE REPORTS settings under the PHONES—CS PHONE 1-3 and/or PHONES—PAGER PHONE 1-5
menus must be turned on for the specific CS Phone or Pager Phone number.
Turning On or Off
With the desired partition selected, press ƒ. The display shows OPENING REPORTS OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays OPENING REPORTS OFF/ON (new
setting).
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Programming
OUTPUT TEXT
DEFAULT = NONE
Entering text for an output allows the user to control it directly or by schedule. Use the following guidelines to “name”
SnapCard outputs:
Programming
• Use the item numbers that appear in “Appendix B, Table B.2” for characters and words listed there.
• If a desired word does not appear in Table B.2, create it using the characters (custom text).
• When using words from Table B.2, spaces between them appear automatically. When using characters from Table B.2 to
create words, you must reserve an item number for a ‘space’ after the word.
• Each character or word uses up one item number. For example, a word from the list counts as one item number. A
created word (such as BOY’S) counts as six item numbers—4 letters, 1 apostrophe, and 1 space.
• Only 16 item numbers are allowed for each output name, so plan ahead before programming output text. You may need
to abbreviate words to avoid running out of item numbers.
NOTE
If you desire an output for User Output Control you must use the Output Text feature to name the output. If no Output Text
is programmed, the user will not have access to the output.
Programming
1.With the display showing SNAPCARDS, press ƒ, then A or B until the display shows OUTPUT TEXT.
2.Press ƒ and the display shows OUTPUT 1.
3.Press A or B until the desired output number is displayed.
4.Press ƒ and the display shows:
OUTPUT n ITEM 0
0 - ________
where ITEM 0 is the first character/word location and 0 is the character/word number.
5.Enter the number of the desired character or word, or scroll through the numbers by pressing B (forward) or A
(backward). If you make a mistake, simply enter the correct number or continue scrolling through choices.
6.Press ƒ to accept the displayed choice and the display shows:
OUTPUT n ITEM 1
0 - ________
7.Repeat steps 4 and 5 as needed to complete the output name.
8.Press ‚ after entering the last character or word number. The display shows the complete text name. For example:
OUTPUT 1
GARAGE DOOR________
OUTPUT TRIP TIME (0304)
DEFAULT = 4 SECONDS
This setting determines how long onboard, SnapCard, and HOM outputs are activated, when configured for a momentary
trip.
Programming
With the display showing OUTPUT TRIP TIME n SECONDS (current setting), enter the desired time (1 - 12),
then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays OUTPUT TRIP TIME n SECONDS (new
setting).
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Programming
PAGER DELAY (02008)
DEFAULT = 15 SECONDS
This setting determines how long a report is delayed to a pager (0 - 30 seconds), after the panel dials the pager number.
NOTE
The Pager Delay time should not be set below 5 seconds, unless absolutely necessary.
Programming
With the display showing PAGER DELAY nn (current setting), enter a two digit time (0 - 30), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays PAGER DELAY nn (new setting).
PAGER PHONE NUMBER
(0130-PAGER 1, 0140-PAGER 2, 0150-PAGER 3, 0160-PAGER 4, 0170-PAGER 5)
DEFAULT = NONE
This setting is used for programming a phone number that communicates to a pager. Phone numbers can be 1 to 24 digits
long and include pauses, skylink number, and PIN numbers.
NOTE
Phone numbers that disable call-waiting (‚70) must be programmed using ITI ToolBox.
Programming
With the display showing PHONE NUMBER _ (or current number), enter the desired pager phone number including pauses
(press C for 3-second pause), then press ƒ.
The display flashes the entered number, then stops after pressing ƒ and displays PHONE NUMBER (new number).
Deleting
With the display showing PHONE NUMBER (current number), press D.
The display shows PHONE NUMBER _.
PAGER PARTITION ASSIGNMENT (0137-PAGER 1, 0147-PAGER 2, 0157-PAGER 3, 0167-PAGER 4, 0177-PAGER 5)
DEFAULT = 1
This setting determines the partition that reports to a pager. Both partitions can be assigned to report to a single pager.
Programming
With the display showing PTN ASSIGNMENT 1/2/12 (current setting), press 1 or 2 to select partition 1 or 2 or press 1 and
2 to select both, then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays PTN ASSIGNMENT 1/2/12 (new setting).
PHONE ACCESS KEY (0216—PARTITION 1, 0226—PARTITION 2)
DEFAULT = ƒ
This setting determines which touch-tone phone button is used for system access and control (only if a Phone Interface/
Voice module is installed). To access the system, the user picks up the phone and within five seconds presses ƒ.
The panel seizes the phone line and waits for the user to enter security system commands. Phone access can be changed
from ƒ to ‚.
NOTE
To keep conflicts between the security system and other phone devices and services to a minimum, it is strongly recommended not
to change the phone access to ‚. Since many phone devices (answering machines, computer modems, fax machines) and services
(call-waiting, call-forwarding, banking transactions) require ‚ to initiate their operation, ƒ is set as the default to help reduce
conflicts.
Programming
With the desired partition selected under PHONE OPTIONS, press B until the display shows PHONE ACCESS ƒ/‚ (current
setting). Press 1 (for ‚) or 2 (for ƒ), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays PHONE ACCESS ƒ/‚ (new setting).
PHONE PANIC (0215—PARTITION 1, 0225—PARTITION 2)
DEFAULT = OFF
This setting determines whether a police panic alarm can be activated from a touch-tone phone. When turned on, pressing
ƒ + ‚‚‚‚‚‚ activates a police panic alarm.
Turning On or Off
With the desired partition selected, press B until the display shows PHONE PANIC OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays PHONE PANIC OFF/ON (new setting).
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Programming
PHONE TEST (02000)
DEFAULT = ON
This setting determines if the user can, at any time, test the communication from the panel to the central station or a pager
by entering 8 + CODE + 2 (ƒ + 8 + CODE + 2 from a touch-tone phone).
NOTE
For U.L. Commercial Listed installations (UL 1610), this feature must be on.
Turning On or Off
With the display showing PHONE TEST OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays PHONE TEST OFF/ON (new setting).
PHONE TEST FREQUENCY (0302)
DEFAULT = 7 DAYS
This setting determines how often the panel sends the automatic phone test (see Auto Phone Test under Phone Options—
Global) to the central station or a pager. The phone test frequency can be set to report every 1 to 255 days.
NOTE
For U.L. Commercial Listed installations, this feature must be set to 1.
Programming
With the display showing PHONE TEST FREQ nnn DAYS (current setting), enter the 3-digit value (001 - 255),
then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays PHONE TEST FREQ nnn DAYS (new
setting).
POLICE PANIC((0512—PARTITION 1, 0522—PARTITION 2)
DEFAULT = ON
Programming
This setting determines whether the police panic buttons are enabled (on) or disabled (off) on touchpads for a selected
partition.
With the desired partition selected under TOUCHPAD OPTIONS, press B until the display shows POLICE PANIC OFF/ON
(current setting). Press 1 (off) or 2 (on), then press ƒ. The display flashes the entered setting, then stops after pressing ƒ
and displays POLICE PANIC OFF/ON (new setting).
PROGRAM REPORTING (06015)
DEFAULT = OFF
When this setting is on, the panel sends a report to the central station when someone enters or exits installer
programming.
Turning On or Off
With the display showing PROGRAM REPORT ON/OFF (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting
QUICK ARM (0011—PARTITION 1, 0021—PARTITION 2)
DEFAULT = OFF
Quick Arm allows system arming without using an access code. When turned on, the system arming level can be increased
from Level 1-OFF to LEVEL 2-STAY, from Level 1-OFF to LEVEL 3-AWAY, or from Level 2-STAY to LEVEL 3-AWAY
without entering an access code. A valid access code is still required to decrease the arming level or disarm the system.
Turning On or Off
With the desired partition selected, press B until the display shows QUICK ARM OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays QUICK ARM OFF/ON (new setting).
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Programming
QUICK EXIT (0012—PARTITION 1, 0022—PARTITION2)
DEFAULT = ON
This setting determines whether or not users can open and close a standard entry/exit door without causing an alarm
(while the system is armed).
This feature would be useful if the user wants to go out to get the morning paper while the system is armed. This feature
also allows the user to leave the armed premises without having to disarm and re-arm the system.
When Quick Exit is on, pressing D on a touchpad (while the system is armed) starts a 2-minute timer that allows one
standard entry/exit door (sensor groups 10 and 19 only) to be activated once (opened, then closed).
When this feature is turned off, the system must be disarmed before any protected door is opened.
NOTE
For UL Listed installations, this feature must be set to off.
Turning On or Off
With the display showing QUICK EXIT OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the entered
setting. Press ƒ and the display shows the new setting.
RECEIVER FAILURE (06011)
DEFAULT = OFF
This setting determines whether the panel reports if no wireless sensor signals have been received for two hours, or if the
receiver is being jammed (constant signal).
NOTE
For U.L. Listed installations that include wireless devices, this feature must be on.
Turning On or Off
With the display showing RECEIVER FAILURE OFF/ON (current setting), press 1 (off) or 2 (on), then press
ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays RECEIVER FAILURE OFF/ON (new
setting).
RECENT CLOSINGS (06102—PARTITION 1, 06202—PARTITION 2)
DEFAULT = ON
When this setting is on, the panel sends a recent closing report to the central station if an alarm occurs within two minutes
after the exit delay time expires. Such a report is used to identify a possible exit fault.
Turning On or Off
With the display showing RECENT CLOSINGS OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
REMOTE ACCESS (0211—PARTITION 1, 0221—PARTITION 2)
DEFAULT = ON
This setting determines whether users can access and control the system from an off-site phone.
NOTE
Must have a SuperBus Phone Interface/Voice Module.
Turning On or Off
With the desired partition selected, press ƒ.
Press B until the display shows REMOTE ACCESS OFF/ON.
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays REMOTE ACCESS OFF/ON (new setting).
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Programming
RF LOW BATTERY REPORT (06012)
DEFAULT = WEEKLY
This setting determines whether the panel reports to the central monitoring station or pager daily or weekly, when a
wireless sensor or touchpad reports a low battery condition to the panel.
Programming
With the display showing RF LOW BAT RPT DAILY/WEEKLY (current setting), press 1 (daily) or 2 (weekly), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays RF LOW BAT RPT DAILY/WEEKLY (new
setting).
RF SUPERVISORY REPORTS WEEKLY/DAILY (06013)
DEFAULT = WEEKLY
This setting determines whether the panel reports to the central monitoring station or pager daily or weekly, when the
panel detects a wireless sensor supervisory condition.
With the display showing RF SUPV REPORT DAILY/WEEKLY (current setting), press 1 (daily) or 2 (weekly), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays RF SUPV REPORT DAILY/WEEKLY (new
setting).
RF TX TIMEOUT (0301)
DEFAULT = 12 HOURS
This setting determines how many hours (2 - 24) the panel has to receive at least one signal from a wireless sensor (learned
into a supervised group). If the panel does not receive a signal from any supervised wireless sensor within the set time, the
panel reports a supervisory condition to the central station.
NOTE
For U.L. Listed commercial installations, the RF Tx Timeout must be set to 4 hours. For U.L. Listed residential installations, the RF
Tx Timeout must be set to 24 hours.
Programming
With the display showing RF TX TIMEOUT nn HOURS (current setting), enter the desired 2-digit timeout value (02 - 24),
then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays RF TX TIMEOUT nn HOURS (new setting).
RING/HANG/RING (0212—PARTITION 1, 0222—PARTITION 2)
DEFAULT = ON
This setting determines how the panel picks up (seizes) the phone line for remote access. When turned on, the user calls the
premises, listens for one or two full rings, hangs up, then calls the premises again within 10-40 seconds of hanging up. The
system answers after the first ring. The “on” setting is recommended if an answering machine shares the phone line with
the panel.
When turned off, the user calls the premises and listens for 12 full rings before the system answers. The “off” setting is
recommended if there is no answering machine sharing the phone line with the panel.
NOTE
The system must have a SuperBus Phone Interface/Voice Module.
Turning On or Off
With the desired partition selected, press B until the display shows RING/HANG/RING OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display begins flashing the entered selection, then stops and displays RING/HANG/RING OFF/ON (new setting).
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Programming
SENSOR TEXT((081)
DEFAULT = NONE
Use the following guidelines for programming text to identify zone/sensor locations.
• There are 16 character/word locations or “Item Numbers” for each zone/sensor name. Item numbers for each character/
word appear on the next page.
NOTE
The panel will only speak words with a SuperBus Phone Interface/Voice Module.
• If a desired word does not appear in the list, create it using characters (custom text). However, custom text is not spoken
by the panel. Instead, a pause in speech occurs in the voice message.
• When using words, spaces between them appear automatically. When creating words using characters, you must reserve
an item number for a ‘space’ after creating the word.
• Each character or word uses up one item number. For example, a word from the list counts as one item number. A
created word, such as BOY’S counts as six item numbers—4 letters, 1 apostrophe, and 1 space.
• Plan ahead before programming sensor text. You may need to abbreviate words you create, to avoid running out of item
numbers.
Programming
• With the display showing LEARN SENSORS, press B until the display shows SENSOR TEXT.
Press ƒ and the display shows TEXT FOR SN 01.
Press ƒ and the display shows:
Sn 01 ITEM 0
Zwhere X = sensor/zone number, 0 = item number (Range: 0-15), Z = current item number - press ƒ to enter,
A or B to scroll through the item numbers, or enter the item number you wish to program.
• Press ƒ to accept the displayed choice and the display shows:
Sn 01 ITEM 1
Z• Repeat the above steps as needed to complete the zone/sensor name.
• Press ‚ after entering the last 3-digit item number.
NOTE
The item number is not entered until ƒ is pressed. If the item number is flashing, it has not been entered.
•The display shows the complete text name. For example:
TEXT FOR SN 1
FRONT ENTRY DOOR
SILENT TALKBACK((0903)
DEFAULT = OFF
This setting determines whether the central station operator can speak to persons on the premises (on) or only listen (off)
during a silent or duress alarm audio session.
Turning On or Off
With the display showing AUDIO VERIFICATION OFF/ON, press B until the display shows SILENT TALKBACK OFF/ON
(current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays SILENT TALKBACK OFF/ON
(new setting).
Interlogix, Inc.
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CONCORD
Programming
SIREN TIMEOUT(T(0313—PARTITION 1, 0323—PARTITION 2)
DEFAULT = 04 MINUTES
This setting determines how long sirens sound (01 - 30 minutes) if no one is present to disarm the system.
Programming
With the display showing TIMERS, press ƒ The display shows GLOBAL. Using the A or B key, select the desired partition
then press ƒ.
Press B until the display shows SIREN TIMEOUT nn MINUTES (current setting).
SIREN VERIFYI(0710)
DEFAULT = OFF
This setting determines whether the panel monitors speakers connected to panel terminals 7 and 8.
NOTE
For UL Listed installations, this feature must be on.
Turning On or Off
With the display showing SIREN VERIFY OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays SIREN VERIFY OFF/ON (new setting).
SMOKE VERIFY((1100)
DEFAULT = OFF
This setting determines whether the panel requires two alarm signals within five minutes (on) from 2- or 4-wire smoke
detectors connected to panel zone input 8 and/or SnapCard zone inputs, before activating system sirens and reporting to a
central station or pager.
NOTE
For California State Fire Marshall Listed installations, this feature must be off.
Turning On or Off
With the display showing ONBOARD OPTIONS, press ƒ. With the display showing INPUTS, press ƒ. The display shows
SMOKE VERIFY OFF/ON (current setting).Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered number, then stops after pressing ƒ and shows SMOKE VERIFY OFF/ON (new setting).
STAR IS NO DELAY (0514—PARTITION 1, 0524—PARTITION 2)
DEFAULT = OFF
This setting determines whether the keychain touchpad star button controls a hardwire output (off) or the NO DELAY
feature (on).
Programming
With the desired partition selected, press ƒ. Press B until the display shows STAR IS NO DELAY OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ. The display flashes the entered setting, then stops after pressing ƒ and displays STAR
IS NO DELAY OFF/ON (new setting).
STREAMLINING (0136-PAGER 1, 0146-PAGER 2, 0156-PAGER 3, 0166-PAGER 4, 0176-PAGER 5)
DEFAULT = ON
This setting determines whether the panel includes (off) or excludes (on) the account number when reporting to a pager.
Turning On or Off
With the display showing STREAMLINING OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays STREAMLINING OFF/ON (new setting).
4-38
Interlogix, Inc.
CONCORD
Programming
SUPERVISORY TIME (0300)
DEFAULT = RANDOM FROM 01:00 TO 05:00
This setting determines what time of day the panel reports supervisory and low battery reports to the central station. The
setting is based on a 24-hour timer so a.m. and p.m. settings are not needed.
NOTE
The panel’s clock must be set with the correct time for accurate supervisory time reporting. Refer to the “User Programming”
section for setting the panel’s clock.
Programming
With the display showing SUPERVISORY TIME HH:MM (current setting), enter the desired 4-digit time value (for
example, enter 0130 to set the supervisory time for 1:30 a.m.), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays SUPERVISORY TIME (new setting).
SWINGER LIMIT (06014)
DEFAULT = 1
This setting determines the maximum number of times (1–2) a sensor or zone can go into alarm (during a single arming
period) before the panel automatically bypasses that sensor or zone. This feature only applies to sensors or zones in groups
00–20, 29, or 34.
When set to 1, the panel automatically bypasses a sensor or zone after it causes an alarm. When set to 2, the panel waits
until a sensor or zone has caused a second alarm (during the same arming period) before bypassing it. At any setting, the
automatic bypass is logged into the event buffer.
A bypassed sensor or zone will be cleared (automatically unbypassed) if the system receives no further activations from
that sensor or zone over the next 48–50 hours.
Changing the arming level also clears all automatically bypassed sensors and zones and resets the Swinger Limit count on
all sensors and zones.
Programming
With the display showing SWINGER LIMIT n (current setting), press the desired number (1–2). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
SWS SUPERVISORY CODE (0703)
DEFAULT = 003
This setting determines the system house code number used for supervising wireless sirens.
NOTE
To supervise wireless sirens, Concord hardwire panels must include a SuperBus RF Receiver. For all Concord panels, the siren must
be learned into sensor group 33 for the system to process radio signals from wireless sirens.
Supervised Wireless Sirens receive signals from the panel through the existing electrical wiring. If sirens fail to receive or
process these signals, the siren transmits a wireless signal to the panel/ receiver.
NOTE
You must set SWS Supv Code and the partition House Code (see the LIGHT CONTROL menu) before plugging in Supervised Wireless
Sirens.
Programming
With the display showing SWS SUPV CODE nnn (current code), enter the desired code (1 - 255), then press ƒ.
The display flashes the entered code, then stops after pressing ƒ and displays SWS SUPV CODE nnn (new code).
SYSTEM TAMPER (06109—PARTITION 1, 06209—PARTITION 2)
DEFAULT = OFF
This setting determines whether the armed partition goes into alarm after 40 consecutive incorrect keystrokes. This setting
also determines whether the panel reports to the central station if a bus device stops communicating with the panel.
NOTE
For U.L. Commercial Listed installations, this feature must be on.
Programming
With the desired partition selected, press ƒ. Press B until the display shows SYSTEM TAMPER OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ. The display flashes the entered setting, then stops after pressing ƒ and displays FIRE
PANIC OFF/ON (new setting).
Interlogix, Inc.
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CONCORD
Programming
TOLL SAVER (0214—PARTITION 1, 0224—PARTITION 2)
DEFAULT = ON
This setting determines whether the panel answers off-site access on the eighth ring (on) or twelfth ring (off), if a trouble
condition exists.
NOTE
Must have a SuperBus Phone Interface/Voice module.
Turning On or Off
With the desired partition selected, press ƒ. Press B until the display shows TOLL SAVER OFF/ON (current setting).
Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays TOLL SAVER OFF/ON (new setting).
TOUCHPAD PANIC RPT FMT (06009)
DEFAULT = OFF
This setting determines how the panel formats touchpad panic alarm reports to the central station.
When this feature is turned on, touchpad panic alarms report using the following 3-digit codes:
Auxiliary—597, Police—598, Fire—599
When turned off, touchpad panic alarms report using a 3-digit code from 500 to 515, with the last 2-digits identifying the
touchpad device number.
Turning On or Off
With the display showing TP PANIC RPT FMT OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
TWO-TRIP ERROR (06008)
DEFAULT = OFF
This setting works with the ALARM VERIFY setting (see “ALARM VERIFY” in this section). If ALARM VERIFY is on, then
the panel waits for a second sensor/zone trip before sending an alarm.
If TWO TRIP ERROR is also on and a second sensor trip does not occur within a 4-minute time period, then the panel sends
an error report to the central monitoring station.
NOTE
For UL Listed installations, the Two Trip Error feature must be set to off.
Turning On or Off
With the display showing TWO TRIP ERROR OFF/ON (current setting), press 1 (off) or 2 (on). The display flashes the
entered setting. Press ƒ and the display shows the new setting.
TWO WIRE SMOKE LOOP((1101)
DEFAULT = OFF
This setting determines whether panel zone input 8 is set up for 2-wire smoke detectors (on) or for standard intrusion or 4wire smoke detectors (off).
NOTE
If 2-wire smoke detectors are connected to hardwire zone input 8, this setting must be turned on before entering the
LEARN SENSORS menu.
Turning On or Off
With the display showing ONBOARD OPTIONS, press ƒ. The display shows Inputs, press ƒ. Press B until the display
shows TWO WIRE SMOKE OFF/ON (current setting). Press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered number, then stops after pressing ƒ and shows TWO WIRE SMOKE OFF/ON (new setting).
4-40
Interlogix, Inc.
CONCORD
Programming
UL 98 OPTIONS (0702)
DEFAULT = OFF
This setting determines whether the panel complies with UL 98 requirements (4-hour trouble beep restart, 4-hour backup
battery test, 4-hour smoke (group 26) supervisory zone).
NOTE
For UL Listed installations, this feature must be on.
Turning On or Off
With the display showing UL 98 OPTIONS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays UL 98 OPTIONS OFF/ON (new setting).
ZONE RESTORALS (06007)
DEFAULT = OFF
This setting determines whether the panel reports a restoral to the central monitoring station or pager for wireless or
hardwire zones in alarm, before the alarm is canceled.
NOTE
As with all ITI panels, hardwire smoke detectors connected to Concord or SnapCard hardwire zones do not send restorals.
Turning On or Off
With the display showing ZONE RESTORALS OFF/ON (current setting), press 1 (off) or 2 (on), then press ƒ.
The display flashes the entered setting, then stops after pressing ƒ and displays ZONE RESTORAL OFF/ON (new setting).
Interlogix, Inc.
4-41
CONCORD
Programming
Learning Sensors
This task illustrates learning wireless and hardwired sensors for the Concord system.
1. Choose the group for each sensor. Use the questions
below and the chart on page 4-44 to decide which
group.
- Does the sensor need a delay?
- Should the sensor be supervised?
- At what level should the sensor be active?
2. Enter program mode.
3. If necessary, press A until the system displays:
SYSTEM
PROGRAMMING
4. Press ƒ. The system displays:
SECURITY
NOTE
Press 08 + ƒ to go directly to the
Sensors Menu.
5. Press B until the system displays:
SENSORS
6. With the system displaying SENSORS, press ƒ.
The system displays:
LEARN SENSORS
7. Press ƒ and the system displays:
SENSOR PTN
1
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Interlogix, Inc.
CONCORD
Programming
8. Press ƒ to select partition 1 or press 2 + ƒ to select
partition 2.
The system displays
SENSOR GROUP
0
NOTE
See page 4-44 for a description of all
sensor group characteristics.
NOTE
9. Enter the desired 2-digit sensor group + ƒ.
The system displays:
TRIP SENSOR NN
nn is the displayed (next available)
sensor number.
10. To change the displayed sensor number, enter the
desired 2-digit sensor number, then press ƒ.
11. With the desired sensor number displayed, trip the
sensor or zone as follows:
- Hardwire Zones: trip the zone into the alarm state.
- Wireless Sensors: follow the instructions included
with each sensor or see page 4-46 for a list of
common wireless sensors and how to trip them.
- Wireless Door/Window Sensors with External
Contacts: place the external contact in the alarm
condition, then activate the sensor’s tamper switch.
12. Continue tripping sensors to learn them into the selected
sensor group and partition. To stop learning sensors into
this group and partition, press ‚ twice and start again
from step 5 (LEARN SENSORS) to learn sensors into
another group or partition.
Student Notes
Interlogix, Inc.
4-43
CONCORD
Programming
Sensor Group Characteristics Table
No.
Name
Application
Alarm
Delay
00
Fixed Panic
24-hour audible fixed emergency buttons.
Police
Instant
01
Portable
Panic
24-hour audible portable emergency buttons.
Police
Instant
02
Fixed Panic
24-hour silent fixed emergency buttons.
Silent
Instant
03
Portable
Panic
24-hour silent portable emergency buttons.
Silent
Instant
04
Fixed
Auxiliary
24-hour auxiliary sensor, such as Pendant
Panic or holdup button.
Auxiliary
Instant
05
Fixed
Auxiliary
24-hour auxiliary emergency button. Siren
shutoff confirms CS report.
Auxiliary
Instant
06
Portable
Auxiliary
24-hour portable auxiliary alert button.
Auxiliary
07
Portable
Auxiliary
24-hour portable auxiliary button. Siren
shutoff confirms CS report.
08
Special
Intrusion
09
Supervisory
CS Report Chime
Active
Levels
✓
✓
1, 2, 3
✓
1, 2, 3
✓
1, 2, 3
✓
1, 2, 3
✓
✓
1, 2, 3
✓
✓
1, 2, 3
Instant
✓
1, 2, 3
Auxiliary
Instant
✓
1, 2, 3
Special belongings, such as gun cabinets and
wall safes.
Police
Instant
✓
✓
✓
1, 2, 3
Special
Intrusion
Special belongings, such as gun cabinets and
wall safes.
Police
Standard
✓
✓
✓
1, 2, 3
10
Entry/Exit
Delay
Entry and exit doors that require a standard
delay time.
Police
Standard
✓
✓
✓
✓
2, 3
11
Entry/Exit
Delay
Garage doors and entrances that require an
extended delay time. *
Police
Extended
✓
✓
✓
✓
2, 3
12
Entry/Exit
Delay
Driveway gates and entrances that require a
twice extended delay time. *
Police
Twice
✓
✓
✓
✓
2, 3
13
Instant
Perimeter
Exterior doors and windows.
Police
Instant
✓
✓
✓
✓
2, 3
14
Instant
Interior
Interior doors.
Police
Follower
✓
✓
✓
2, 3
15
Instant
Interior
Interior PIR motion sensors. *
Police
Follower
✓
✓
2, 3
16
Instant
Interior
Interior doors.
Police
Follower
✓
✓
3
17
Instant
Interior
PIR motion sensors. *
Police
Follower
✓
✓
3
18
Instant
Interior
PIR motion sensors subject to false alarms. * †
Police
Follower
✓
✓
3
19
Delayed
Interior
Interior doors that initiate a delay before going Police
into alarm. *
Standard
✓
✓
3
4-44
Restoral
✓
Extended
✓
✓
Interlogix, Inc.
CONCORD
Programming
No.
Name
Application
20
Delayed
Interior
PIR motion sensors that initiate a delay before Police
going into alarm. *
21
Local Instant 24-hour local alarm zone protecting anything
Interior
that opens and closes.
Police
Instant
✓
✓
1, 2, 3
22
Local
Delayed
Interior
Police
Standard
✓
✓
1, 2, 3
23
Local Instant 24-hour local alarm zone protecting anything
Auxiliary
that opens and closes. ‡
Auxiliary
Instant
✓
✓
1, 2, 3
24
Local Instant 24-hour local alarm zone protecting anything
Auxiliary
that opens and closes. Sirens shut off at
restoral. *
Auxiliary
Instant
✓
✓
1, 2, 3
25
Local Special Notify the user when a door is opened. Sounds
Chime
emit from a local annunciator. *
Special
Chime
Instant
✓
1, 2, 3
26
Fire
24-hour fire, rate-of-rise heat, and smoke
sensors. §
Fire
Instant
✓
✓
27
Output
Module
Hardwire Output Module (HOM) lamp control
or other customer feature. ‡
Silent
Instant
✓
✓
1, 2, 3
28
Output
Module
HOM, PIR motion sensor, sound sensor, or
pressure mat. ‡
Silent
Instant
✓
1, 2, 3
29
Auxiliary
Freeze sensor.
Auxiliary
Instant
32
Output
Module
HOM, PIR motion sensor, sound sensor, or
pressure mat. ‡
Silent
Instant
33
Siren
Wireless Siren Supervision. ‡
Silent
Instant
34
Gas
Carbon monoxide (CO) Gas Detectors ‡
Auxiliary
Instant
35
Local Instant Local alarm in levels 1 and 2.
Police
Report to CS in level 3
Police
Instant
Same as group 21, plus activation initiates a
delay before going into alarm.
Alarm
Delay
Restoral
Standard
Supervisory
CS Report Chime
Active
Levels
✓
✓
3
✓
✓
1, 2, 3
✓
1, 2, 3
1, 2, 3
✓
✓
1, 2, 3
✓
✓
✓
1, 2, 3
✓
✓
✓
✓
1, 2, 3
(level 3
only)
Note: Check marks (÷) represent characteristics present in a group.
* This group is not certified as a primary protection circuit for UL-listed systems and is for supplementary use only.
† Sounds instant police siren if two or more sensors are tripped within 4 minutes. Otherwise sensors are followers to delayed sensors. If Alarm Verification
is on, group 18 functions like group 17.
‡ This group has not been investigated by UL.
§ This group is required for UL-listed residential fire alarm applications.
Interlogix, Inc.
4-45
CONCORD
Programming
Tripping Learn Mode Wireless Sensors
This task illustrates tripping the most common wireless sensors.
Sensor
Crystal Door Window
SAW Door/Window
Remove the sensor cover.
Remove the sensor cover and press the Press to Program
button.
PIR Motion
Remove the sensor cover.
Shock
Remove the sensor cover.
System Smoke
Freeze
4-46
Do This to Trip the Sensor
Twist and remove from the base.
Remove the sensor cover.
Interlogix, Inc.
CONCORD
Programming
Sensor
Rate-of-rise Heat Detector
Glass Guard
Emergency Panics
Key Chain Touchpads
Do This to Trip the Sensor
Press the Learn switch.
Remove the sensor cover
Press and hold the appropriate panic button(s) for 3 full
seconds.
Press and hold the lock and unlock key
simultaneously.
NOTE
Refer to the particular sensor
installation instructions for more
details on tripping Learn Mode wireless
sensors.
Interlogix, Inc.
4-47
CONCORD
Programming
Edit Sensor Information
This task illustrates edit sensor information about the sensors that have already been added to the system.
Use this procedure to find the following information about each sensor:
• Sensor number
• Partition the sensor is in
• Group the sensor is assigned
• Normally open or normally closed
• Hardwired/wireless/touchpad
• Sensor text (if any)
• Change sensor group assignment
• Change partition
1. Enter program mode.
2. Press A until the system displays:
SYSTEM
PROGRAMMING
3. Press ƒ. The system displays:
SECURITY
NOTE
Press 08 + ƒ to go directly to the
Sensors Menu.
4. Press B until the system displays:
SENSORS
5. With the system displaying SENSORS, press ƒ.
The system displays:
LEARN SENSORS
6. Press B until the system displays:
EDIT SENSORS
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Interlogix, Inc.
CONCORD
Programming
7. Press ƒ.
The system displays the first sensor’s information. For
example:
Partition Number
Sensor Number
Group Number
Wireless (RF)
or Hardwired
(HW) Number
SN01 P1 G13 NC RF
GARAGE DOOR
Sensor Text
Normally Open (NO) or
Normally Closed (NC)
NOTE
Press B to see the next sensor’s information or enter the
sensor number as a shortcut.
8. Press ƒ.
9. The display shows SENSOR PTN 1 or 2. To change the
sensor partition assignment, press 1 or 2 then press ƒ.
10. Press ƒ
Interlogix, Inc.
4-49
CONCORD
Programming
Verifying the Bus Device Unit Numbers
This task illustrates displaying the unit numbers for each bus device connected to the Concord panel.
Each bus device must have a different unit number set on the device before programming. Concord will automatically scan
all bus devices connected to the panel at power up. Then Concord will assign each device a unique ID number.
1. Enter program mode.
2. Press A until the system displays:
SYSTEM
PROGRAMMING
3. Press ƒ. The system displays:
SECURITY
NOTE
Press 10 + ƒ to go directly to the
Accessory Modules Menu.
4. Press B until the system displays:
ACCESSORY
MODULES
5. Press ƒ and the system displays:
BUS DEVICES
NOTE
XXXXXXXX represents the unique ID
number of the Bus Device.
NOTE
X represents partition assignment
(1 or 2)
6. Press ƒ and the system displays:
UNIT - TYPE
0 - XXXXXXXX
7. Press A or B to display the other bus devices that are
assigned. For example:
UNIT - TYPE
3 - XXXXXXXX
8. To change the Bus Device partition assignment, press ƒ
and the display shows CHANGE ID. Press B and the
display show DEVICE PTN. Press ƒ.
The display shows PARTITION ASSIGN X. Press 1 or 2
then ƒ to assign the new partition.
9. Press ‚ three times to exit the Bus Device menu item.
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Interlogix, Inc.
CONCORD
Programming
Deleting a Bus Device Unit Number
This task illustrates deleting a Bus Device from a Concord CPU.
1. Enter program mode.
2. Press A until the system displays:
SYSTEM
PROGRAMMING
3. Press ƒ. The system displays:
SECURITY
4. Press B until the system displays:
ACCESSORY
MODULES
5. Press ƒ. The system displays:
BUS DEVICES
6. Press ƒ. The system displays:
UNIT — TYPE
0 — XXXXXXXX
7. Use the A or B button to scroll to the device that is to be
deleted.
UNIT — TYPE
7 — XXXXXXXX
8. Press D. The system displays:
UNIT — TYPE
7 — NONE
9. Press ‚ three timesto exit the Bus Device Menu item.
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4-51
CONCORD
Programming
System Configuration Worksheets
TABLE 4-2. Sensor Text/Item Numbers
001—Aborted
002—AC
003—Access
004—Active
005—Activity
006—Alarm
007—All
008—AM
009—Area
010—Arm
011—Armed
012—Arming
013—Attic
014—Auxiliary
015—Away
016—Baby
017—Back
018—Bar
019—Basement
020—Bathroom
021—Battery
022—Bedroom
023—Bottom
024—Breezeway
025—Building
026—Bus
027—Bypass
028—Bypassed
029—Cabinet
030—Canceled
031—Car
032—Carbon Monoxide
033—Central
034—Chime
035—Closed
036—Closet
037—Closing
038—Code
039—Computer
040—Control
041—Date
042—Daughter’s
043—Degrees
044—Delay
045—Den
046—Desk
4-52
047—Detector
048—Dining
049—Disarmed
050—Door
051—Down
052—Download
053—Downstairs
054—Drawer
055—Driveway
056—Duct
057—Duress
058—East
059—Energy Saver
060—Enter
061—Entry
062—Error
063—Exit
064—Exterior
065—Factory
066—Failure
067—Family
068—Father’s
069—Feature
070—Fence
071—Fire
072—First
073—Floor
074—Force
075—Foyer
076—Freeze
077—Front
078—Furnace
079—Gallery
080—Garage
081—Gas
082—Glass
083—Goodbye
084—Hallway
085—Heat
086—Hello
087—Help
088—High
089—Home
090—House
091—In
092—Install
093—Interior
094—Intrusion
095—Invalid
096—Is
097—Key
098—Kids
099—Kitchen
100—Latchkey
101—Laundry
102—Left
103—Level
104—Library
105—Light
106—Lights
107—Living
108—Load
109—Loading
110—Low
111—Lower
112—Main
113—Master
114—Mat
115—Medical
116—Memory
117—Menu
118—Mother’s
119—Motion
120—No
121—North
122—Not
123—Now
124—Number
125—Off
126—Office
127—OK
128—On
129—Open
130—Opening
131—Panic
132—Partition
133—Patio
134—Pet
135—Phone
136—Please
137—PM
138—Police
139—Pool
140—Porch
141—Power
142—Press
143—Program
144—Progress
145—Quiet
146—Rear
147—Receiver
148—Report
149—RF
150—Right
151—Room
152—Safe
153—Schedule
154—Screen
155—Second
156—Sensor
157—Service
158—Shed
159—Shock
160—Side
161—Siren
162—Sliding
163—Smoke
164—Son’s
165—Sound
166—South
167—Special
168—Stairs
169—Stay
170—Supervisory
171—System
172—Tamper
173—Temperature
174—Test
175—Time
176—To
177—Touchpad
178—Trouble
179—Unbypass
180—Unit
181—Up
182—West
183—Window
184—Zone
185—0
186—1
187—2
188—3
189—4
190—5
191—6
192—7
193—8
194—9
195—A
196—B
197—C
198—D
199—E
200—F
201—G
202—H
203—I
204—J
205—K
206—L
207—M
208—N
209—O
210—P
211—Q
212—R
213—S
214—T
215—U
216—V
217—W
218—X
219—Y
220—Z
221— (space)
222—’(apostrophe)
223— - (dash)
224— _ (underscore)
225— *
226— #
227— :
228— /
229— ?
Interlogix, Inc.
CONCORD
Programming
TABLE 4-3. System Event Trigger Numbers.
System Event
Trigger No.
Fire Alarm
001
Police Alarm
002
Auxiliary Alarm
003
Any Audible Alarm
004
Silent Alarm (sensor groups 2, 3, and duress)
005
Any Audible or Silent Alarm
006
HOM Group 27, 28, 32 in Alarm
007
Major Trouble (fail-to-communicate or receiver failure)
008
Arming to STAY or AWAY
009
Arming to AWAY
010
AVM is Interactive (audio session in progress)
011
Fail-to-Communicate (panel can’t call CS or pager)
012
Partition 2 AVM Trip
013
Keychain Touchpad Star Button- Press
014
Smoke Power (when hardwire smokes need to be reset)
015
TABLE 4-4. Sensor Group Event Trigger Numbers.
Sensor Group
Trigger No.
Sensor Group
Trigger No.
Group 00 in alarm
064
Group 15 in alarm
079
Group 01 in alarm
065
Group 16 in alarm
080
Group 02 in alarm
066
Group 17 in alarm
081
Group 03 in alarm
067
Group 18 in alarm
082
Group 04 in alarm
068
Group 19 in alarm
083
Group 05 in alarm
069
Group 20 in Alarm
084
Group 06 in alarm
070
Group 21 in Alarm
085
Group 07 in alarm
071
Group 22 in alarm
086
Group 08 in alarm
072
Group 23 in alarm
087
Group 09 in alarm
073
Group 24 in alarm
088
Group 10 in alarm
074
Group 25 in alarm
089
Group 11 in alarm
075
Group 26 in alarm
090
Group 12 in alarm
076
Group 27 in alarm
091
Group 13 in alarm
077
Group 28 in alarm
092
Group 14 in alarm
078
Group 32 in alarm
096
Interlogix, Inc.
4-53
CONCORD
Programming
TABLE 4-5. Sensor Number Event Trigger Numbers .
4-54
Sensor Number
State
Trigger Number
State
Trigger Number
Sensor 01
in alarm
129
open
229
Sensor 02
in alarm
130
open
230
Sensor 03
in alarm
131
open
231
Sensor 04
in alarm
132
open
232
Sensor 05
in alarm
133
open
233
Sensor 06
in alarm
134
open
234
Sensor 07
in alarm
135
open
235
Sensor 08
in alarm
136
open
236
Sensor 09
in alarm
137
open
237
Sensor 10
in alarm
138
open
238
Sensor 11
in alarm
139
open
239
Sensor 12
in alarm
140
open
240
Sensor 13
in alarm
141
open
241
Sensor 14
in alarm
142
open
242
Sensor 15
in alarm
143
open
243
Sensor 16
in alarm
144
open
244
Sensor 17
in alarm
145
open
245
Sensor 18
in alarm
146
open
246
Sensor 19
in alarm
147
open
247
Sensor 20
in alarm
148
open
248
Sensor 21
in alarm
149
open
249
Sensor 22
in alarm
150
open
250
Sensor 23
in alarm
151
open
251
Sensor 24
in alarm
152
open
252
Sensor 25
in alarm
153
open
253
Sensor 26
in alarm
154
open
254
Sensor 27
in alarm
155
open
255
Sensor 28
in alarm
156
open
256
Sensor 29
in alarm
157
open
257
Sensor 30
in alarm
158
open
258
Sensor 31
in alarm
159
open
259
Sensor 32
in alarm
160
open
260
Sensor 33
in alarm
161
open
261
Sensor 34
in alarm
162
open
262
Sensor 35
in alarm
163
open
263
Sensor 36
in alarm
164
open
264
Sensor 37
in alarm
165
open
265
Sensor 38
in alarm
166
open
266
Sensor 39
in alarm
167
open
267
Interlogix, Inc.
CONCORD
Programming
TABLE 4-5. Sensor Number Event Trigger Numbers (Continued).
Sensor Number
State
Trigger Number
State
Trigger Number
Sensor 40
in alarm
168
open
268
Sensor 41
in alarm
169
open
269
Sensor 42
in alarm
170
open
270
Sensor 43
in alarm
171
open
271
Sensor 44
in alarm
172
open
272
Sensor 45
in alarm
173
open
273
Sensor 46
in alarm
174
open
274
Sensor 47
in alarm
175
open
275
Sensor 48
in alarm
176
open
276
Sensor 49
in alarm
177
open
277
Sensor 50
in alarm
178
open
278
Sensor 51
in alarm
179
open
279
Sensor 52
in alarm
180
open
280
Sensor 53
in alarm
181
open
281
Sensor 54
in alarm
182
open
282
Sensor 55
in alarm
183
open
283
Sensor 56
in alarm
184
open
284
Sensor 57
in alarm
185
open
285
Sensor 58
in alarm
186
open
286
Sensor 59
in alarm
187
open
287
Sensor 60
in alarm
188
open
288
Sensor 61
in alarm
189
open
289
Sensor 62
in alarm
190
open
290
Sensor 63
in alarm
191
open
291
Sensor 64
in alarm
192
open
292
Sensor 65
in alarm
193
open
293
Sensor 66
in alarm
194
open
294
Sensor 67
in alarm
195
open
295
Sensor 68
in alarm
196
open
296
Sensor 69
in alarm
197
open
297
Sensor 70
in alarm
198
open
298
Sensor 71
in alarm
199
open
299
Sensor 72
in alarm
200
open
300
Sensor 73
in alarm
201
open
301
Sensor 74
in alarm
202
open
302
Sensor 75
in alarm
203
open
303
Sensor 76
in alarm
204
open
304
Interlogix, Inc.
4-55
CONCORD
Programming
TABLE 4-6. Response Numbers.
Feature
State
Trigger Number
Feature
State
Trigger Number
Phone Test
In Alarm
205
No Activity
In Alarm
216
RF Touchpad Reports
In Alarm
206
Fire Panic
In Alarm
217
AC Failure
In Alarm
207
Police Panic
In Alarm
218
CPU Failure
In Alarm
208
Auxiliary Panic
In Alarm
219
Auto Phone Test
In Alarm
209
Opening Report
In Alarm
220
Receiver Failure
In Alarm
210
Closing Report
In Alarm
221
Back in Service
In Alarm
211
Latchkey Report
In Alarm
222
Phone Failure
In Alarm
212
Duress
In Alarm
223
Buffer Full
In Alarm
213
Forced Armed Report
In Alarm
224
System Tamper
In Alarm
214
Fire in Partition
In Alarm
225
Freeze
In Alarm
215
TABLE 4-7. Response Numbers.
4-56
Siren
Tracking
Trip Delay
Response Time
Response No.
no
no
momentary
00
Notes for 4-7, Response Number
no
no
3 minutes5
01
no
no
siren time2
02
no
no
sustained3
03
no
yes4
momentary
04
no
yes4
3 minutes5
05
no
yes4
siren time2
06
1. If an event doesn’t trigger sirens, siren tracking response numbers activate without turning on the output. If sirens are triggered by another event, the output pulses to match the siren.
If siren cadence changes (for example, from police to fire), outputs set up for siren tracking change to match the siren and all
pulsing outputs pulse to one common cadence. However, HOM
outputs won’t be synchronized with panel or SnapCards outputs or the panel speaker output.
no
yes4
sustained3
07
yes1
no
momentary
08
yes1
no
3 minutes5
09
yes1
no
siren time2
10
yes1
no
sustained3
11
yes1
yes4
momentary
12
yes1
yes4
3 minutes5
13
yes1
yes4
siren time2
14
yes1
yes4
sustained3
15
2. If an event doesn’t trigger siren response times the outputs
activates only if sirens are active for another reason.
3. If an alarm event doesn’t require disarming (no activity,
closing report, etc.), outputs set up for a sustained response
time remain activated until the next arming level change.
4. If an event occurs that activates an output set up for a trip
delay, the delay and output activation can be cancelled by
triggering the event restoral.
5. Activated outputs set up for a 3-minute response time remain
active for the entire 3 minutes. To deactivate the output before
the 3-minute response time expires, enter program mode or
remove panel power.
Activated outputs set up for a momentary or 3-minute
response time restart if the same trigger occurs again.
Interlogix, Inc.
CONCORD
Testing the System
Module 5-Testing the System
Introduction
This module teaches the installer how to test the Concord system after installation and programming.
You should also test the system after any change in environment, equipment, or programming.
What’s in This Module
Testing Sensors...........................................................................................................................................5-2
Tripping Learn Mode Wireless Sensors...................................................................................................5-4
Correcting a Failed Sensor .......................................................................................................................5-6
Testing Telephone Communications........................................................................................................5-7
Testing Central Station/Pager Communication......................................................................................5-8
Testing Outputs ..........................................................................................................................................5-9
Testing the Light Control ..........................................................................................................................5-9
Testing the Energy Saver Module..........................................................................................................5-10
Testing Exercise........................................................................................................................................5-10
Interlogix, Inc.
5-1
CONCORD
Testing the System
Testing Sensors
This task illustrates testing wireless sensors, hardwire zones, and touchpad panics after installation and programming is
complete.
Perform this test after you finish programming or whenever a sensor-related problem is suspected.
1. Place all zones/sensors in their secured (non-alarm)
state.
2. At an alphanumeric touchpad, enter the sensor test
mode by pressing 8 + Installer CODE + 3.
The touchpad sounds one beep and displays:
*SENSOR TEST
The system stays in sensor test for 15 minutes. After 15
minutes the panel disarms automatically.
3. Trip each zone/sensor and touchpad panic one at a time
and listen for hardwire touchpads and Supervised Wireless Interior Sirens to sound one long beep.
The display shows the sensor/zone name and OK. For
example:
FRONT DOOR OK
If you have a speaker with phone interface/voice module
installed, you will hear beeps, and:
“SENSOR NAME, OK.”
4. Press the STATUS button on the alphanumeric touchpad
or press # + * on an on-premises phone when you
believe all sensors/zones and panics have been tested.
5. The system announces any untested sensor numbers. For
example, “Sensor test is on, sensor xx test, sensor xx
test.” Sensor xx test indicates which sensor(s) have not
been tested. On the alphanumeric touchpad, the display
will scroll through the untested sensors, for example:
15 TEST GARAGE DOOR
81 TEST POLICE PANIC
6. Test all untested sensors as above.
5-2
Interlogix, Inc.
CONCORD
Testing the System
7. If all sensors have been tested, you will hear,
“SENSOR TEST IS ON. ALL SENSOR TEST IS OK.”
8. If you need more time, enter 8 + Installer CODE + 3 at
the alphanumeric touchpad while the system is still in
sensor test.
This causes the system to stay in sensor test mode for
another 15 minutes, preserving the list of untested
sensors. After 15 minutes, the panel disarms.
9. To exit the sensor test, enter 1 + System Master CODE
or Partition Master CODE at the alphanumeric touchpad.
10. The system disarms to level 1, and you will hear,
“SYSTEM IS DISARMED”
Interlogix, Inc.
5-3
CONCORD
Testing the System
Tripping Learn Mode Wireless Sensors
This task illustrates tripping the most common wireless sensors.
Sensor
Door/Window
Open the secured door or window.
PIR Motion
Avoid the motion detector’s view for 5 minutes, then enter
its view.
Shock
Tap the glass twice, away from the sensor. Wait at least 30
seconds before testing again.
System Smoke
Freeze
5-4
Do This to Trip the Sensor
Must use “can smoke” to trip the sensor.
Apply ice to the sensor. Do not allow the sensor to get
wet.
Interlogix, Inc.
CONCORD
Testing the System
Sensor
Rate-of-rise Heat Detector
Glass Guard
Emergency Panic
Do This to Trip the Sensor
Rub your hands together until warm, then place one
hand on the detector for 30 seconds.
Tap the glass 3 or 4 inches from the sensor.
Press and hold the appropriate panic button(s) for 3 full
seconds.
NOTE
Refer to the particular sensor
installation instructions for more
details on tripping Learn Mode wireless
sensors.
Interlogix, Inc.
5-5
CONCORD
Testing the System
Correcting a Failed Sensor
This task outlines how to correct a sensor when it fails the sensor test.
Use an RF Sniffer
If touchpads and/or Supervised Wireless Interior Sirens
do not beep when a sensor is tripped, use an ITI RF
Sniffer (60-401) test tool to verify that the sensor is
transmitting.
Constant beeps from the sniffer indicate a runaway
(faulty) sensor. Remove the sensor’s battery and replace
the sensor.
Reposition the Sensor
1. Rotate the sensor and test for improved sensor
communication at 90 and 180 degrees from the original
position.
2. If poor communication persists, relocate the sensor.
Relocate the Sensor
1. If possible, locate sensors within 150 feet of the panel.
While a transmitter may have a range of 1,500 feet or
more in the open, the environment at the installation site
(for example, near wiring or metal objects) can have a
significant effect on range.
2. Test the sensor a few inches from the original position.
3. Increase the distance from the original position and retest
until you find an acceptable location.
4. Mount the sensor in the new location.
5. Replace the sensor if no location is acceptable.
Replace the Sensor
1. Using a sensor that you know works, test it at the same
location.
2. If transmission problems continue, avoid mounting a
sensor at that location.
3. If the replacement sensor functions, contact ITI for repair
or replacement of the problem sensor.
5-6
Interlogix, Inc.
CONCORD
Testing the System
Testing Telephone Communications
This task illustrates testing phone communication between the panel and the central station (CS).
1. Inform the central station that you will be testing phone
communications between the site and the CS.
2. Press 8 + System or Partition Master CODE + 2.
The touchpad sounds one beep and the display shows:
PHONE TEST
When the panel completes the test, the system
automatically returns to the previous arming level.
3. If the display shows PHONE TEST for 1½ minutes or
more, enter 1 + System or Partition Master CODE and
refer to the Troubleshooting section.
Interlogix, Inc.
5-7
CONCORD
Testing the System
Testing Central Station/Pager Communication
This task illustrates ensuring the Concord panel is correctly reporting alarms to the central station.
1. Make sure that all on-premises telephones are hung up
(on hook).
2. Inform the central station operator that you’ll be testing
the communications between the Concord panel and the
CS.
3. Arm the system.
4. Test each of the touchpad and wireless panic buttons and
trip at least one sensor of each type (fire, intrusion, etc.).
The CS operator can listen-in and talk to you through the
AVM200, if one is installed.
5. Check the pager(s) to see if they received the correct
report.
Pagers display an event code, sensor number, and account
number when they receive a message from the Concord
panel.
For example:
999-02 56789
Pager Event Code Descriptions
111 System has been disarmed
222 System has been armed to STAY
333 System has been armed to AWAY
118 Trouble condition has been cleared
119 Alarm has been canceled
555 Phone test started
888 System has a trouble condition
999 System is in alarm
6. When you finish testing the system, call the CS operator
again to verify that the alarms were received correctly.
5-8
Interlogix, Inc.
CONCORD
Testing the System
Testing Outputs
This task illustrates testing the system’s outputs (onboard outputs, SnapCards, and the HOM).
1. Inform the central station (CS) operator that you will be
testing the system.
2. Make sure that all on-premises telephones are hung up
(on hook).
3. Activate each programmed item.
Remember to arm the system to the correct level for
devices that only work in a certain level.
4. Call the CS operator again to verify that the correct alarm
was received at the CS.
Testing the Light Control
This task illustrates testing the X-10 lamp modules to verify the house code and light number settings.
1. Press 0 + 0 on the touchpad to turn all lights on and off
together.
2. Press 0 + 1 on the touchpad to turn light 1 on and off.
3. Repeat step 2 for the remaining assigned lamp and appliance module unit numbers.
X-10 POWERHOUSE
LAMP MODULE
13-204
4. Press 3 + CODE on the touchpad to arm the system to
Level 3-Away. Verify 1 amp modules set to unit 2 flash
three times.
5. Press 1 + CODE on the touchpad to disarm the system.
Verify 1 amp modules set to unit 2 flash three times.
NOTE
Unit 2 light should blink to indicate the
arming Level 1-Off. All remaining
lights should be unaffected. Lights
should turn on and remain on during
fire and auxiliary alarms and flash
during a police or an intrusion alarm.
Interlogix, Inc.
5-9
CONCORD
Testing the System
Testing the Energy Saver Module
This task illustrates testing the Energy Saver Module (ESM) and ensuring it overrides the thermostat as programmed.
NOTE
The system must have the high- and
low-temperature limits set to test the
ESM.
1. Press STATUS + STATUS on any touchpad.
The system will tell whether the Energy Saver is on or
off. For example:
ENERGY SAVER OFF
TEMPERATURE 78
The temperature displayed should match the house
thermostat. If the temperatures do not match, recalibrate
the ESM temperature.
2. Press 7 + 2 to turn on the ESM. The display shows:
ENERGY SAVER ON
And the ESM will click once.
3. Press 7 + 2 again to turn the ESM off. The display
shows:
ENERGY SAVER OFF
Testing Exercise
Now it’s your turn to practice what you’ve learned. Using a Concord system provided, test the following components that
you installed in the Installation and Programming Exercise.
Test the Following Items:
• Both touchpads
• The wireless sensor on the front door
• The wireless smoke sensor in the hallway
• The hardwire interior speaker.
5-10
Interlogix, Inc.
CONCORD
Troubleshooting
Module 6-Troubleshooting
Introduction
This module teaches the installer how to troubleshoot the Concord system.
What’s in This Module
Basic Troubleshooting...............................................................................................................................6-2
Power Troubles...........................................................................................................................................6-2
Phone Troubles ..........................................................................................................................................6-4
Programming Troubles..............................................................................................................................6-5
Wireless Device Troubles ..........................................................................................................................6-6
Hardwired Device Troubles.......................................................................................................................6-9
Line Carrier Troubles ...............................................................................................................................6-10
Normal Operation Troubles ....................................................................................................................6-11
Interlogix, Inc.
6-1
CONCORD
Troubleshooting
Basic Troubleshooting
This task illustrates the basics of troubleshooting. Troubleshooting can help you eliminate system problems by methodically
isolating and eliminating them.
Troubleshooting
Equipment
• Voltmeter
• Butt Set
• RF Sniffer (ITI part number 60-401)
NOTE
• Alphanumeric Keypad
ITI Technical Support
recommends that you use
22-gauge wire for Concord
wiring.
• Appropriate Technical and Reference Manuals
Power Troubles
This troubleshooting section presents:
• Tips for preventing power troubles
• Power problems and solutions
Power Tips
• Make sure that the system is using the correct transformer.
• Make sure the transformer is not plugged into a switched outlet.
• For panel power problems, use a voltmeter to check the power
between terminals 1 and 2. It should read 24 VAC.
Power Problems
Panel does not power up.
Touchpads don’t display or
respond
Solutions
1. Check that panel transformer is plugged into an unswitched outlet.
2. Check the AC circuit breaker to be sure the circuit is live.
3. Check that the backup battery is installed correctly and the AC power
transformer is plugged in.
4. Check for proper panel and transformer wiring.
5. Measure the incoming AC voltage at panel terminals 1 and 2. It should read
at least 24 VAC.
6. Check for proper installation of the Power Line Carrier Card. If the PLC card
is not being used, verify the jumpers remain in place.
No incoming AC voltage at
panel terminals 1 and 2
1. Unplug the AC power transformer and disconnect the wires from the
transformer and the panel.
2. Check the transformer-to-panel wire for short or open circuits.
3. Plug in the transformer and check for 24 VAC at the unconnected terminals
of the transformer. If zero (0) volts, replace the transformer.
6-2
Interlogix, Inc.
CONCORD
Troubleshooting
Power Problems
Touchpad displays System
Low Battery or voice sounds
“System low battery.”
Solutions
1. Check that the backup battery is installed correctly and the AC power transformer is plugged in.
2. Measure the incoming AC voltage at the panel terminals 1 and 2. It should
read 24 VAC.
NOTE
When the panel is running a backup battery test, the reading at the connected
battery can range from 11.2 to 13.5 VDC. The panel automatically runs a
backup battery test under the following conditions: (1) on initial power-up,
(2) during sensor test, (3) once every minute when backup battery has failed,
(4) once every 24 hours at the programmed STIME (UL 98 Options off) or once
every 4 hours (UL 98 Options on).
NOTE
With the AC power transformer plugged in, the panel automatically charges
the battery. While the battery is charging for the first time it is normal for the
system to indicate System battery failure. This can take a number of hours
depending on the battery’s initial charge. Once the battery reaches 12.5 VDC
(full charge as measured while in battery test), the condition clears. If the
trouble condition persists after 24 hours, replace the backup battery.
1. Check the AC circuit breaker to be sure the circuit is live.
After pressing STATUS the
touchpad indicates AC Power 2. Check for proper panel and transformer wiring.
Failure. (Panel continues to
operate from backup battery.) 3. Check that the transformer is plugged into an unswitched outlet and secured
with the provided screw.
4. Check that the transformer is supplying AC to the panel. (Transformer internal fuse may be blown.)
WARNING
Be careful when securing the transformer to an outlet with a metal cover. Hold
the cover tightly in place. You could receive a serious shock if the metal outlet
cover drops down onto the prongs of the plug while you are securing the
transformer and cover to the outlet box.
Touchpad displays, “Sensor #
trouble and/or Sensor # low
battery.”
Interlogix, Inc.
Replace the sensor battery.
6-3
CONCORD
Troubleshooting
Phone Troubles
• Tips for preventing phone troubles
• Phone problems and solutions
Phone Tips
Tips
• Review the wiring diagram.
• Make sure the panel is wired ahead of the other telephones on the line.
• Sometimes fax machines, modems and similar devices affect communication
with the central monitoring station.
• Voice mail and roll-over lines also affect remote access. If one of these
features exist, isolate the phone line so the panel is the only equipment using
it and test communications.
Phone Problems
Solutions
System does not seize phone
line
Check the wiring.
Phone voltage won’t clear
Check the line voltage. It should be 42.75 to 53.0 volts on hook and about 10
volts off hook.
System not sending signals to
Central Station
Make sure the Central Station phone number is programmed correctly.
Loss of dial tone on premises 1. Wait 2 minutes and try again. The panel may be busy trying to report to the
phones after wiring the RJcentral station.
31X/CA-38A (phone) Jack or
2. Disconnect the panel DB-8 cord from the RJ-31 jack. If the phone still doesn’t
connecting the DB-8 (phone)
work, the system is okay and the problem is in the wiring.
Cord
3. Check RJ-31X jack wiring and TELCO block wiring. Replace RJ- 31X jack if
necessary.
4. Check DB-8 cord connections at the panel and RJ-31X jack. Replace cord if
necessary.
5. Perform a phone test after troubleshooting the phone line.
6-4
Constant dial tone,
preventing dial-out on
premises phones
One or more polarity-sensitive phones exist on-site. Reverse the phone wires
connected to the brown and gray wire terminals on the RJ-31X jack.
Phone does not work.
Disconnect the panel DB-8 Cord from the RJ-31 Jack. If the phone still doesn't
work, the system is OK and the problem is in the phone wiring.
Interlogix, Inc.
CONCORD
Troubleshooting
Programming Troubles
• Tips for preventing programming troubles
• Programming problems and solutions
Programming Tips
Tips
• Review the programming module.
• Test the panel before installing it.
• Bring an alphanumeric keypad to the site.
Programming
Problems
Wireless sensors and devices
won’t respond
Alphanumeric touchpad
won’t respond.
Solutions
If the Concord panel is the Hybrid, a SuperBus Wireless Receiver must
be properly installed. Check the wiring.
1. Alphanumeric touchpads must be part numbers 60-746-01,
60-803-04, or 60-804-04
2. Repeat the procedures for adding the touchpads. See the Concord
Security System Reference Manual or See Concord Programming
Training Module - Verifying Alphanumeric Touchpad Unit Numbers.
Interlogix, Inc.
6-5
CONCORD
Troubleshooting
Wireless Device Troubles
• Tips for preventing wireless device troubles
• Wireless device problems and solutions
Wireless Device Tips
• Conduct a sensor test (8 + access code + 3, then trip the sensors).
• Sensor Conditions
- Supervisory
- Trouble
- Failure
- Open
• If a sensor does not check in during the dealer sensor test, check the
sensor battery or you may need a repeater.
• Duct work, concrete, and steel may interfere with control panelreception of a wireless devices.
• Repositioning wireless devices may improve reception.
Wireless Device
Problems
Not checking in
Solutions
1. Make sure the environment around the sensor isn’t interfering with
the signal. See the sensor’s installation instructions for tips about
placement of the sensor.
2. Make sure the sensor is programmed into the proper group.
Won’t Bypass Sensor(s)
1. Sensor is already bypassed.
2. Attempting to bypass a 24-hour sensor that cannot be bypassed
(group 26 fire sensors).
3. Sensor that is not active in the current arming level.
4. Review the procedures for bypassing a sensor.
5. See Bypassing Window or Door Sensors in the Concord System
Operation Training Module or see the bypassing instructions in the
Concord Security and Home Automation Owner’s Manual.
6-6
Interlogix, Inc.
CONCORD
Troubleshooting
Alarm for no reason
• Smoke sensors
- Check for dirty chamber
• Motion detectors:
- Direct sunlight can cause false alarms
- Heating/AC vents can cause false alarms
- Plants and curtains that move cause false alarms.
• Door/Window Sensor
- Check the magnet spacing and for loose doors or windows at all
door/window sensor locations.
Smoke sensor beeps once
every minute
Batteries are low. Replace all of the smoke sensor batteries.
Difficulty learning wireless
sensor with HW contact
The contact must be in the alarm state (open if normally closed,
closed if normally open). If this isn’t set up correctly, the sensor will
be learned in backwards.
Grouping issues and explana- • For more information on sensor groups, see the following references:
tions
- Appendix C of the Concord Security System Installation Manual
- Concord Programming Training Module
Hardwired sensors showing
open state
Difficulties learning in hardwire devices
The sensor may be learned in backwards. The contact must be in the
alarm state. (open if normally closed, closed if normally open).
CAUTION
Remove wiring for hardwire loop.
Wire a 2k ohm resistor across the terminals.
Complete the procedure for learning sensors (See Learning Sensors
in the Concord Programming Training Module or see
Adding Hardwire Sensors in the Concord Security System Reference
Manual.
Normally Open Sensors
Follow the procedure and when you are prompted to trip sensors —
short across terminals.
Normally Closed Sensors
Follow the procedure and when you are prompted to trip sensors —
pull one leg of resistor out of terminal.
Rewire hardwire sensor (include one 2k ohm resistor).
Interlogix, Inc.
6-7
CONCORD
Troubleshooting
Hardwire Smoke Sensor
NOTE
This “double disarm”
procedure restores the
hardwired smoke sensors to
their normal condition.
1. Enter access 1 + CODE to disarm panel.
2. Enter 1 + CODE again to temporarily cut power to hardwired smoke
sensors.
Receiver failure
Check the wiring from the panel to the receiver.
Runaway Wireless Sensor
Use an RF sniffer to determine if the sensor is continuously transmitting.
- Sensor continuously
transmitting
- Sensor blocks
transmissions from other
sensors
- Panel won’t respond
- All other sensors send
supervisory reports to
monitoring company
Panel doesn’t respond to
sensor activity (no alarm,
chime, or sensor test sounds)
• Check that the wireless sensor battery is installed.
• Check the sensor battery for low voltage. Replace batteries, if
necessary.
• Use an RF Sniffer (60-401) to verify that sensor is transmitting.
• Check that the sensor is programmed (learned) into panel memory.
Learn the sensor, if necessary.
• Verify panel/receiver antennas are installed and connections tight.
Panel doesn’t respond to
• Operate touchpads from different locations to locate areas of
wireless touchpad commands
intermittent operation.
• Check and/or replace wireless touchpad batteries.
• Program or reprogram the touchpad(s) into the panel.
6-8
Interlogix, Inc.
CONCORD
Troubleshooting
Hardwired Device Troubles
• Tips for preventing hardwired device troubles
• Hardwired device problems and solutions
Hardwired Problems
Hardwired Device Tips
Solutions
• Review the wiring diagram.
• Avoid running wires parallel to electrical lines or near fluorescent
lights.
• Check for hardwired zone problems, use a voltmeter to check the
power between terminals zone and ground:
power on - 5 VDC, power off - 0 VDC.
Panel does not respond to
hardwire zone input
NOTE
Panel hardwire zones are
ignored for 1 minute
following power-up (HIM
zones are not ignored for
this period).
• Check that zones are programmed into panel and add if missing.
• Make sure that zone is in a restoral-required group or make sure that
system is armed to active level before tripping sensor.
• If optional HIM zone, check that the HIM LED is blinking to show
communication with panel.
Touchpad displays, “Sensor
• Check that the end-of-line resistor is correctly installed in the zone
[sensor #] trouble” and/or
loop circuit.
“Sensor [sensor #] trouble,” is
- Normally open (N/O - parallel) zone circuit for a short in the
heard.
wires.
- Normally closed (N/C - series) zone circuit for an open (break) in
NOTE
the wires.
Panel zones use a 2K ohm
resistor. Snapcards use a 2K
ohm resistor. HIM zones use
4.7K ohm resistors.
Hardwire zones will not learn • Verify wiring on zone 8. If the two-wire smoke loop option is off,
into the panel
zone 8 will be connected to terminals 20 and 22. It the two-wire
smoke loop is on, zone 8 will be connected to terminals 22 and 23.
• Verify the HIM LED is blinking to indicate Bus communication.
• Verify the proper resistor is being used.
Interlogix, Inc.
6-9
CONCORD
Troubleshooting
Line Carrier Troubles
• Tips for preventing line carrier troubles
• Line carrier problems and solutions
Line Carrier Tips
• Most line carrier troubles involve incorrect settings of the X-10 module or the
Supervised Wireless Interior Siren (SWIS).
• Noise (spikes) on AC lines is often caused by appliances on the line (examples:
refrigerators, microwaves, TV, etc.) When someone turns on one of those
appliances, the line carrier device may sound.
• Review the device’s installation instructions.
Line Carrier Problems
Solutions
Line Carrier sounds
intermittently
Noise on an AC line may cause a line carrier device to sound without reason.
Relocate the device or the appliance to another circuit.
SWIS won’t stop sounding
when disarmed
You may need to disarm the system more than once to quiet the SWIS.
SWIS chirps
The backup battery is low, replace it.
SWIS doesn’t work correctly
See Installing the SWIS in Chapter 2-Installing the System of the Concord
Security System Reference Manual.
X-10 doesn’t work
Make sure the Power Line Carrier Card is installed correctly. See the Concord
Security System Reference Manual
X-10 doesn’t work correctly
Make sure the correct unit number is set.
Light fixtures controlled by
the X-10 Lamp Module are
not working
• Check that the lamp has a working bulb and that the lamp switch is on.
• Confirm the lamp's operation at a working outlet.
• Check that the lamp is plugged into the X-10 Lamp Module and the X-10
Lamp Module is plugged into an outlet that is not controlled by a switch.
Relocate to a non-switched outlet, if necessary.
• Check that the panel is powered by the special two-wire Class II Line Carrier
Power Transformer.
• Make sure the panel has the Power Line Carrier (PLC) card installed.
• Check that the HOUSE dial on the X-10 Lamp Module matches the house code
programmed into the panel.
6-10
Interlogix, Inc.
CONCORD
Troubleshooting
Normal Operation Troubles
• Tips for preventing normal operation troubles
• Normal operation problems and solutions
Normal Operation
Tips
Normal Operation
Problems
System won’t arm
• Review the device’s installation instructions.
Solutions
• Wrong access code was used.
• If arming to level 2, make sure all monitored perimeter doors and
windows are closed.
• If arming to level 3, make sure all perimeter and interior sensors are
closed.
• Press STATUS for an indication of the problem.
Duress code isn’t working
• Make sure the code is correct.
• Make sure that the duress option is on.
Trouble beeps from panel
Interlogix, Inc.
• Press STATUS for an indication of the problem.
6-11
CONCORD
Troubleshooting
6-12
Interlogix, Inc.
CONCORD
System Operation
Module 7-System Operation
Introduction
This module teaches the installer how to use the basic features of the Concord system after it is installed and programmed.
What’s in This Module
Basic System Commands ..........................................................................................................................7-2
Arming the System....................................................................................................................................7-4
Disarming the System ...............................................................................................................................7-7
Bypassing Window or Door Sensors .......................................................................................................7-8
Sending Panic Alarms .............................................................................................................................7-10
Checking System Status......................................................................................................................... 7-13
Understanding Access Codes................................................................................................................. 7-14
Deleting a Regular User Access Code................................................................................................... 7-15
Interlogix, Inc.
7-1
CONCORD
System Operation
Basic System Commands
These tables include the most commonly used system commands for quick reference.
TABLE 7-1. Touchpad Commands.
System Response
7-2
Command
Indicates system’s current status
* (STATUS)
Disarms partition to OFF
1 + CODE
Arms partition to STAY
2 + CODE
Arms partition to AWAY
3 + CODE
Arms partition to STAY
2 (quick arm on)
Arms partition to AWAY
3 (quick arm on)
Makes partition entry/exit doors instant (4 must be pressed within five seconds of
arming)
2 or 3 + CODE + 4
or
2 or 3 + 4
Arms partition silently (no arming status beeps)
5 + 2 or 3 + CODE
or
5 + 2 or 3
Arms partition with Latchkey feature enabled
2 or 3 + CODE + 6
or
2 or 3 + 6
Turns chime feature on and off
7+1
Turns energy saver on and off
7+2
Identifies alarms in memory
7+6
Initiates a phone test
8 + CODE + 2
Initiates a sensor test
8 + CODE + 3
Initiates a dealer sensor test
8 + installer CODE + 3
Turns all lights on and off
0+0
Turns selected light on and off
0 + n (1 through 9)
Interlogix, Inc.
CONCORD
System Operation
TABLE 7-2. Touchtone Phone Commands.
System Response
Indicates system’s current status
Disarms partition to OFF
Arms partition to STAY
Arms partition to AWAY
Arms partition to STAY
Arms partition to AWAY
Makes partition entry/exit doors instant (4 must be pressed within five seconds of
arming)
Command
#
+
#
+ 1 + CODE
#
+ 2 + CODE
#
+ 3 + CODE
#
+ 2 (quick arm on)
#
+ 3 (quick arm on)
#
+ 2 or 3 + CODE + 4
*
or
Arms partition silently (no arming status beeps)
#
+ 2 or 3 + 4
#
+ 5 + 2 or 3 + CODE
or
Arms partition with Latchkey feature enabled
#
+ 5 + 2 or 3
#
+ 2 or 3 + CODE + 6
or
Turns chime feature on and off
Turns energy saver on and off
Disables system access from on-site phones
Identifies alarms in memory
Initiates a phone test
Initiates a sensor test
Initiates a dealer sensor test
Turns all lights on and off
Turns selected light on and off
Interlogix, Inc.
#
+ 2 or 3 + 6
#
+7+1
#
+7+2
#
+7+3
#
+7+6
#
+ 8 + CODE + 2
#
+ 8 + CODE + 3
#
+ 8 + installer CODE + 3
#
+0+0
#
+ 0 + n (1 through 9)
7-3
CONCORD
System Operation
Arming the System
This task illustrates arming the system to levels two and three from a touchpad, a telephone, and a keychain touchpad.
Arming the System:
Touchpad
Arming to Level 2 - Stay or 3 - Away
Test System Weekly
A
Off
Stay
Away
1
2
3
No Delay
Silent
Pager
press both
B
4
5
Features
System
6
Use Level 2 - Stay when the homeowner is in the home
and wants security turned on.
press both
C
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
NOTE
If the Quick Arm feature is turned on
by the programmer, the user can choose
the arming level without entering the
code.
Use Level 3 - Away when the homeowner will be off the
premises.
1. Enter 2 for stay, or 3 for away.
ENTER CODE
2. Enter the access code.
The touchpad will display:
ARMED TO STAY
or
ARMED TO AWAY
3. You will hear:
TWO OR THREE SHORT BEEPS.
During the delay period you will hear three series of
beeps.
During the first series, you will hear one beep every 4 or 5
seconds (how long this lasts depends on the entry/exit
delay setting).
The second series of beeps contains 10 quick beeps at the
end of the delay period.
Finally, you’ll hear two or three fast beeps confirming that
the system is in Stay (2) or Away (3).
7-4
Interlogix, Inc.
CONCORD
System Operation
4. Additional options:
NOTE
If an alarm sounds, cancel it by entering
the
1 + access code.
- To cancel the exit delay, press 4 within 5 seconds.
The touchpad will display:
ARMED TO STAY NO DELAY
or
ARMED TO AWAY NO DELAY
Arming the System: On-Site
Telephone
Arming to Level 2 - Stay or 3 - Away
Use Level 2 - Stay when the homeowner is in the home
and wants security turned on.
Use Level 3 - Away when the homeowner will be off the
premises.
1. Enter # + (2 or 3) + your access code.
NOTE
#
Concord uses
as the lead character
for telephone access. It can be
programmed to use
character.
*
(If dialing from an off-site location, dial the phone number before entering # + your access code.)
You will hear:
as the lead
TWO OR THREE SHORT BEEPS, THEN “SYSTEM IS
ARMED TO (STAY OR AWAY).”
2. Additional options:
- To cancel the exit delay, press 4 within 5 seconds.
3. If entering or exiting, do so during the delay period or an
alarm will sound.
During the delay period you will hear three series of
beeps.
During the first series, you will hear one beep every 4 or 5
seconds (how long this lasts depends on the entry/exit
delay setting).
The second series of beeps contains 10 quick beeps at the
end of the delay period.
Finally, you’ll hear two or three fast beeps confirming that
the system is in Stay (2) or Away (3).
Interlogix, Inc.
7-5
CONCORD
System Operation
Arming the System:
Keychain Touchpad
Arming to Level 2 or 3
This procedure tells how to arm the system to level 2 or 3
depending on how it was programmed.
1. Press and hold the Lock button until the keychain light
blinks.
2. If anyone is exiting, do so during the exit delay period.
An alarm will sound if you exit after the delay period is
over.
You will hear one beep every 4 seconds for most of the
delay, then one beep every second for the last 10 seconds
of the delay.
Two short beeps indicate the end of the exit delay.
3. If the keychain is programmed to do so, you can cancel
the delay by pressing the Star button until the keychain
entry/exit light blinks.
7-6
Interlogix, Inc.
CONCORD
System Operation
Disarming the System
This task illustrates disarming the system from a touchpad, telephone, and keychain touchpad.
Disarming the System:
Touchpad
Test System Weekly
Off
1
A
Stay
2
Away
3
press both
No Delay
B
Silent
Pager
4
5
6
Features
System
Menu
Disarming the system places it in Level 1 - Off. That
means that protection to doors, windows, and motion
devices is turned off.
press both
C
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
However, smoke detectors and police, fire, and auxiliary
panic alarms are still on.
1. Enter 1 + the access code.
The touchpad will display the date and time
2. You will hear:
ONE LONG BEEP.
Disarming the System:
Telephone
Disarming the system places it in Level 1 - Off. That
means that protection to doors, windows, and motion
devices is turned off.
However, smoke detectors and police, fire, and auxiliary
panic alarms are still on.
1. Enter # + 1 + your access code.
(If dialing from an off-site location, dial the phone number before entering # + your access code.)
Disarming the System:
Keychain Touchpad
Disarming the system places it in Level 1 - Off. That
means that protection to doors, windows, and motion
devices is turned off.
However, smoke detectors and police, fire, and auxiliary
panic alarms are still on.
Press and hold the Unlock button until the keychain
light blinks.
Interlogix, Inc.
7-7
CONCORD
System Operation
Bypassing Window or Door Sensors
This task illustrates two ways to arm the Concord system and make it ignore certain sensors. For example, use this task
when you want to arm the system while a window is open (indirect) or when you want to arm the system, then use a certain door without tripping an alarm (direct).
You can only bypass sensors using the touchpad or a telephone. The keychain touchpad cannot directly bypass sensors,
but it can be used to indirectly bypass sensors.
Directly Bypassing a Sensor:
Touchpad
Test System Weekly
Off
Stay
Away
A
1
2
3
press both
No Delay
5
System
With the system armed, enter BYPASS + access code +
nn.
Pager
Silent
4
Features
B
Example: Use the direct method when the system is armed
and you want to open a specific window while the system
stays armed.
6
press both
Menu
7
8
9
Status
Lights
Bypass
*
0
#
C
press both
D
The touchpad will display:
SENSOR nn BYPASSED
NOTE
When you directly bypass a sensor, you
must use the primary access code only.
Indirect bypassing allows you to use
any access code.
OR
BACKDOOR BYPASSED
NOTE
In this procedure, nn represents the
sensor number being bypassed.
Indirectly Bypassing a
Sensor: Touchpad
Test System Weekly
Off
1
A
Stay
2
Away
Example: Use the indirect method when the system is
unarmed, you already have an upstairs window open, and
you want to arm the system.
1. With the door or window(s) open that you want to bypass,
enter 2 or 3 + access code.
3
press both
No Delay
B
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
C
press both
D
NOTE
In this procedure, nn represents the
sensor number being bypassed.
Directly Bypassing a Sensor:
Telephone
(Enter 2 to arm to Level 2 - Stay or 3 to arm to Level 3 Away.)
2. Press BYPASS.
The touchpad will display:
SENSOR nn BYPASSED
OR
BACKDOOR BYPASSED
NOTE
In this procedure, nn represents the
sensor number being bypassed.
7-8
Example: Use the direct method when the system is armed
and you want to open a specific window.
With the system armed, enter # + the access code + 6 +
nn.
Interlogix, Inc.
CONCORD
System Operation
Indirectly Bypassing a
Sensor: Telephone
1. Enter # + 2 or 3 + the access code.
(Enter 2 to arm to Level 2 - Stay or 3 to arm to Level 3 Away.)
2. You will hear:
PROTEST BEEPS.
NOTE
Use the indirect method when the door
or window you want to bypass is
already open.
3. Press the # + # buttons.
You will hear:
“SENSOR NN BYPASSED.”
Interlogix, Inc.
7-9
CONCORD
System Operation
Sending Panic Alarms
This task illustrates sending a panic alarm using a touchpad, telephone, or a keychain touchpad. Use a panic alarm to alert
the central monitoring station to an emergency.
The system can send one of three panic alarms: police, fire, or auxiliary.
The police panic is a steady siren sound. The fire panic sounds a temporal 3. An auxiliary panic is a fast on-off siren
sound.
Sending a Panic: Touchpad
Off
Test System Weekly
Stay
1
A
Press the appropriate panic button: POLICE, FIRE, or
AUXILIARY for 2 full seconds.
Away
3
2
press both
No Delay
B
Silent
Pager
4
5
6
Features
System
Menu
The touchpad will display:
press both
C
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
POLICE ALARM
or
FIRE ALARM
or
AUXILIARY ALARM
Canceling a Panic
Test System Weekly
A
Off
Stay
Away
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
1. Within 15 seconds of activating a police or auxiliary
alarm, enter the 1 + access code (No call is sent to the
central monitoring station.)
The touchpad will display:
press both
B
press both
C
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
NOTE
Entering the 1 + access code after a
fire alarm only turns off the sirens. It
does not cancel the alarm.
1-OFF ALARM CANCELED
You will hear:
ONE LONG BEEP, THEN “ALARM SYSTEM IS OFF.” IF
CANCELED, “ALARM BYPASSED.”
2. If 15 seconds have already passed or if the alarm was a
fire alarm, call the central monitoring station to cancel
the alarm.
7-10
Interlogix, Inc.
CONCORD
System Operation
Sending a Police Panic:
Telephone
1. Press # 6 times.
2. You will hear a steady alarm sound.
NOTE
The telephone can only send a police
panic. It cannot send a fire or auxiliary
panic.
When sending a panic alarm, don’t wait
more than 1 second between key
presses.
Canceling a Police Panic
Within 15 seconds of activating a police panic, enter # +
1 + the access code. (No call is sent to the central monitoring station.)
You will hear:
“ALARM SYSTEM IS OFF.” IF CANCELED, “ALARM
BYPASSED.”
Interlogix, Inc.
7-11
CONCORD
System Operation
Sending a Police Panic:
Keychain Touchpad
1. Using a 2- button or 4-button keychain touchpad, press
and hold the Unlock and Lock buttons together until the
light blinks.
2. If within range of a speaker, you will hear:
A LOUD STEADY ALARM.
Sending an Auxiliary Panic from a 4-Button Keychain
1. Press and hold the Star and Lights buttons together until
the light blinks.
2. If within range of a speaker, you will hear:
A LOUD RAPIDLY BEEPING ALARM.
Canceling a Police or Auxiliary Panic
1. Within 15 seconds of activating a police or auxiliary
alarm, enter the Unlock button. (No call is sent to the central monitoring station.)
If within range of a speaker, you will hear:
ONE LONG BEEP, THEN “ALARM SYSTEM IS OFF.” IF
CANCELED, “ALARM BYPASSED.”
2. If 15 seconds have already passed call the central monitoring station to cancel the alarm.
7-12
Interlogix, Inc.
CONCORD
System Operation
Checking System Status
This task illustrates performing a short system status check. To perform a sensor test, see Module 5 – Testing the System.
Checking System Status:
Touchpad
Press the STATUS button.
Test System Weekly
Off
1
A
Stay
2
Away
3
press both
No Delay
B
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
The touchpad will display:
press both
C
press both
D
SYSTEM IS OK
or any system troubles, or any recent alarms.
You will hear:
ONE, TWO, OR THREE SHORT BEEPS INDICATING
THE CURRENT ARMING LEVEL.
Checking System Status:
Telephone
Short Status Check
Press # + #.
You will hear:
THE ARMING LEVEL (1-OFF, 2-STAY, OR 3-AWAY)
AND ANY SYSTEM TROUBLES
or
Any recent alarms.
Interlogix, Inc.
7-13
CONCORD
System Operation
Understanding Access Codes
This task provides a brief overview of the Concord system access codes. The system uses three types of codes: System
Master Code, Partition Master Codes, and Regular User Codes The primary access code is the main code for the system.
Use it to control all functions and user programming of the system.
The System Master Code:
The system master code allows you to:
• Change or delete the partition master codes
• Add, change, and delete regular user codes
Partition Master Codes
The partition master code allows you to:
• Perform user functions, including: arming and disarming within a partition
• Change the partition master code in the authorized partition
• Add, change, and delete regular user codes
Regular User Codes
The system allows up to 60 regular user codes. Delete additional codes when they are no longer needed.
Adding or Changing an Access Code
This task illustrates adding or changing a regular user access code, a partition master code, or the system master code (if
you are authorized).
1. Enter user programming by pressing 9 + System or
Partition Master CODE.
Test System Weekly
A
Off
Stay
Away
1
2
No Delay
Silent
4
5
6
Features
System
Menu
7
8
3
9
Status
Lights
Bypass
*
0
#
press both
B
Pager
press both
C
2. Press B until the touchpad displays.
press both
D
USER CODES
3. Press #.
NOTE
The system will not accept the same
code for more than one user.
4. Press B until the touchpad displays the type of code you
want to change.
5. Press #.
6. Press B to scroll to the code you want to program.
7. Press #.
8. Enter the new code and press #.
7-14
Interlogix, Inc.
CONCORD
System Operation
Deleting a Regular User Access Code
This task illustrates deleting a regular user access code. You cannot delete a partition or system master code. Instead,
change it to a new code when necessary.
When a code is deleted, it appears as four asterisks on alphanumeric touchpads.
Test System Weekly
Off
1
A
Stay
2
Away
3
1. Enter user programming by pressing 9 + System or
Partition Master CODE.
press both
No Delay
B
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
C
press both
D
2. Press B until the touchpad displays.
USER CODES
3. Press #.
4. Press B until the touchpad displays the type of code you
want to remove.
5. Press #.
6. Press B to scroll to the code you want to delete.
7. Press #.
8. Enter the system master or partition code and press #.
The touchpad displays:
USER 01 -- * * * *
Interlogix, Inc.
7-15
CONCORD
System Operation
7-16
Interlogix, Inc.
CONCORD
End-User Training
Module 8-End-User Training
Introduction
This module teaches the installer how to teach the homeowner to use the Concord system.
Rehearse the script with a coworker before you use it to teach a customer. That way, you’ll be familiar with the script.
Read and follow the script that applies to the customer. For example, if the customer doesn’t have a keychain touchpad,
don’t use that part of the script.
The script is shown in two columns: Read This and Do This. Read the script in the Read This column to the customer.
Perform the steps in the Do This column.
The tasks are in a “demonstration and practice” style. Demonstration and practice is one of the best ways to teach people.
Each task begins with you demonstrating the steps to the customer and ends with you helping the customer perform the
steps by themselves.
What You Need to Know to Operate Your System
User Programming Menu..........................................................................................................................8-2
Arming and Disarming the System .........................................................................................................8-4
Bypassing Window or Door Sensors .......................................................................................................8-9
Checking the System Status ...................................................................................................................8-11
End-User Training Exercise ................................................................................................................... 8-13
Interlogix, Inc.
8-1
CONCORD
End-User Training
User Programming Menu
The figure below illustrates the User Programming menu, which you might find useful as you navigating through the
menu. Shortcut numbers appear for each item.
To enter the Programming Menu, press
9 + System Master or Partition Master Code
B
User Codes
0
A
*
#
A
*
#
Partition
1 Master
#
*
A 2
#
Partition
00 Code
User 00
00
B
B
System
Master
System
00 Master
B
A
Codes 02 – 53
0
B
1
A
Date
This appears if
the System
Master code was
used to enter
User Programming
*
#
54
B
A
A
A
A
Monday
2 On/Off
6
A
User 58
58
7
B
A
8-2
Friday
On/Off
A
Saturday
On/Off
8
A
Sunday
On/Off
*
#
*
Schedule 15
15 On/Off
A
*
Schedule 00
00 On/Off
*
#
Schedule 01
01 On/Off
*
#
Schedule 02
02 On/Off
#
*
Schedules
03 – 14
Schedule 15
15 On/Off
A
Friday
On/Off
A
Saturday
On/Off
B
8
#
B
Latchkey
Closing
A 01
#
Thursday
On/Off
B
7
*
B
A
B
6
#
Schedules
03 – 14
A
B
*
Schedule 02
02 On/Off
A
B
5
A
B
User 59
59
Thursday
On/Off
B
Monday
On/Off
Wednesday
4 On/Off
A
B
A
B
#
Schedule 01
01 On/Off
Tuesday
3 On/Off
A
B
B
2
A
B
User 57
57
B
A
1
B
*
Latchkey
00 Opening
Schedule 00
00 On/Off
Stop Time
1
5
B
B
Stop Time
User 56
56
*
#
0
0
Wednesday
4 On/Off
User 55
55
B
A
Schedules
01 – 14
Schedule 15
15
Start Time
Tuesday
3 On/Off
A
B
Start Time
B
User 54
Attach Schedules to Events
A 3
#
Schedule 00
0
*
*
B
Partition Code
of current partition
01
A 2
#
Time
A
User 01
B
Set Up Schedules
#
B
Regular
0
1
B
Time &
Date
A
Sunday
On/Off
Interlogix, Inc.
CONCORD
End-User Training
User Programming Menu – Continued
B
B
Attach Schedules to Events
Options
A 4
#
3
B
A
B
Exception
02 Opening
A
#
B
Exception
03 Closing
A 04
#
#
Schedule 00
00 On/Off
*
#
Schedule 01
01 On/Off
*
#
Schedule 02
02 On/Off
#
*
Schedule 00
00 On/Off
#
#
*
Schedule 13
13 On/Off
#
*
Schedule 14
14 On/Off
#
*
Schedule 15
15 On/Off
Interlogix, Inc.
*
Schedule 02
02 On/Off
#
Schedules
03 – 11
Schedule 12
12 On/Off
*
Schedule 01
01 On/Off
#
B
*
#
*
Schedule 13
13 On/Off
#
*
Schedule 14
14 On/Off
#
*
Schedule 15
15 On/Off
A
Schedule 00
00 On/Off
#
*
Schedule 01
01 On/Off
#
*
Schedule 02
02 On/Off
#
Schedules
03 – 11
Schedule 12
12 On/Off
Light
1
*
Lights
2–8
12
#
#
*
Schedule 13
13 On/Off
#
*
Schedule 14
14 On/Off
#
*
Schedule 15
15 On/Off
0
#
*
Schedule 01
01 On/Off
#
*
Schedule 02
02 On/Off
#
Downloading
*
Schedules
03 – 11
1
0
*
#
Schedule 00
00 On/Off
Schedules
03 – 11
Schedule 12
12 On/Off
Light
9
*
Silent
Arming
B
Touchpad
2 Brightness
B
Energy
Saver
A
*
Low
0 Setpoint
#
*
Exit Programming
7
B
A
Press B to
return to
start of
Programming
Menu.
High
1 Setpoint
System
Number
A
System
Level
A
Volume
3
B
4
*
A 6
#
*
B
2
B
Factory
Code
#
1
A
B
System
Version
A 5
#
A
Voice
Chime
These options
appear only if
a Phone Interface
and Voice Module
is installed in the
current partition
Schedule 12
12 On/Off
#
*
Schedule 13
13 On/Off
#
*
Schedule 14
14 On/Off
#
*
Schedule 15
15 On/Off
8-3
CONCORD
End-User Training
Arming and Disarming the System
This task guides you through teaching the end user how to arm and disarm the system from a touchpad, telephone, and a
keychain touchpad to Level 2 or 3.
Touchpad: Arming and Disarming the System
Test System Weekly
A
Off
Stay
Away
1
2
3
No Delay
Silent
Pager
4
5
Features
System
press both
B
6
press both
C
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
Read This
Do This
“I’m going to show you how to arm your Concord 1. Tell the customer what you are entering as you
security system using a touchpad.”
enter the 2 + access code.
“First, I’ll arm the system to Level 2 - Stay.”
“Use Level 2 when the homeowner is in the home
and wants security turned on.”
“Notice that the touchpad displays, ‘ARMED TO
2. Show the customer the display.
STAY’ and the speaker gives two short beeps and
says, ‘SYSTEM IS ARMED TO STAY’”
“If you want to turn off lights, press 0 within 5
seconds.”
3. Tell the customer what you are doing as you
press 0 within 5 seconds.
“Now, I’ll show you how to disarm the system.”
4. Tell the customer what you are entering as you
enter the 1 + access code.
“Disarming the system places it in Level 1 - Off.
That means that protection to doors, windows,
and motion devices is turned off.”
“This is also how you turn off the system if you
accidentally set off the alarm.”
“However, smoke detectors and police, fire, and
auxiliary panic alarms are still on.”
“The touchpad displays ‘DAY AND TIME’”
5. Show the customer the display.
“The speaker gives one long beep, then says,
‘SYSTEM IS DISARMED.’”
8-4
Interlogix, Inc.
CONCORD
End-User Training
“Now it’s your turn to arm the system. I’m going 6. Watch and assist the customer.
to tell you how to arm the system to Level 3 Away while you push the buttons.”
“Use Level 3 - Away, when you will be out of the
house.”
“Press 3 and enter your access code.”
“Notice that the display showed, ‘ARMED TO
AWAY’ and the speaker sounded three beeps.”
7. Show the display to the customer.
“You must enter and exit during the exit delay or
the alarm will sound.”
“You’ll hear one beep every 4 seconds for most of
the delay, then one beep every second for the last
10 seconds of the delay.”
“If you want to cancel the exit delay, press 4
within 5 seconds after entering the alarm level.”
“If you do, the display will show, ‘ARMED TO
AWAY NO DELAY’ and the speaker will say, ‘SYSTEM IS ARMED TO AWAY NO DELAY’”
“If an alarm sounds, you can cancel it by entering your 1 + access code.”
8. Watch and assist the customer.
“Note the display shows the date and time and
you hear one long beep.”
9. Show the display to the customer.
“Remember that disarming the system places it in
Level 1 - Off. Protection to doors, windows, and
motion devices is turned off.“
“Smoke detectors and police, fire, and auxiliary
panic alarms are still on.”
Interlogix, Inc.
8-5
CONCORD
End-User Training
Telephone: Arming and Disarming the System
NOTE
Use the phone to control the system only if a Phone Interface/Voice Module is installed.
Read This
Do This
“I’m going to show you how to arm your Con- Tell the customer what you are entering as you enter #
cord security system using a telephone.”
+ 2 + the access code.
“First, I’ll arm the system to Level 2 - Stay.”
“Use Level 2 when the you are in the home and
want security turned on.”
“The telephone says, ‘System is armed to STAY’ 1. Allow the customer to listen if possible using
and you’ll hear two short beeps.”
speaker phone. Enter # + 1 + the access code.
“Also notice that I press the # button first. That
tells the system that you’re going to enter a
command for the security system instead of
dialing a phone call.”
“If you want to turn off the lights, press 0
within 5 seconds.”
2. Tell the customer what you are entering as you
press 0 within 5 seconds.
“Now, I’ll show you how to disarm the system
using the telephone.”
3. Tell the customer what you are doing as you enter
# + 1 + the access code.
“Disarming the system places it in Level 1 - Off.
That means that protection to doors, windows,
and motion devices is turned off.”
“This is also how you turn off the system if you
accidentally set off the alarm.”
“However, smoke detectors and police, fire, and
auxiliary panic alarms are still on.”
“The telephone says, ‘SYSTEM IS DISARMED.’” 4. Allow the customer to listen, if possible, using
speaker phone.
8-6
Interlogix, Inc.
CONCORD
End-User Training
“Now it’s your turn to arm the system. I’m
going to tell you how to arm the system to
Level 3 - Away while you push the buttons.”
5. Watch and assist the customer.
“Use Level 3 - Away, when you will be out of
the house.”
“Press 3 and your access code to arm to the
away mode.”
“Notice that the phone said, ‘SYSTEM IS
ARMED TO AWAY.’”
6. Watch and assist the customer.
“If you want to cancel the exit delay, press 4
within 5 seconds.”
“If you do, the telephone will say, ‘SYSTEM IS
ARMED TO AWAY NO DELAY’”
“You must enter and exit during the entry/ exit
delay or the alarm will sound.”
“If you are near a speaker, you’ll hear one beep
every 4 seconds for most of the delay, then one
beep every second for the last 10 seconds of the
delay.”
“If an alarm sounds, you can cancel it by entering your # + 1 + your access code.”
“Now I’ll tell you how to disarm the system.”
“Press # + 1 + your access code.”
“Notice that the telephone says, ‘SYSTEM IS
DISARMED.”
“Remember that disarming the system places it
in Level 1 - Off. Protection to doors, windows,
and motion devices is turned off.”
“Smoke detectors and police, fire, and auxiliary
panic alarms are still on.”
Interlogix, Inc.
8-7
CONCORD
End-User Training
Keychain Touchpad: Arming and Disarming the System
Read This
Do This
“I’m going to show you how to arm your Con- 1. Show and tell the customer what you are entering
cord security system using a keychain touchas you press and hold the Lock button until the
pad.”
keychain light blinks.
“First, I’ll arm the system”
“If you are within range of a speaker, you will
hear two or three short beeps, then the system
will announce, ‘System is armed to (STAY or
AWAY).’”
2. Show and tell the customer as you press the Lights
button.
“If you want to turn off lights, press the Lights
button.”
“Now, I’ll show you how to disarm the system
using the keychain touchpad.”
“Disarming the system places it in Level 1 - Off.
Therefore, protection to doors, windows, and
motion devices is turned off.”
3. Tell the customer what you are doing as you press
and hold the Unlock button until the light on the
keychain blinks.
“This is also how you turn off the system if you
accidentally set off the alarm.”
“However, smoke detectors and police, fire, and
auxiliary panic alarms are still on.”
“If you are within range of a speaker, you will
hear one beep that means the system is disarmed to level one.’”
4. Point to the Lock button, if necessary.
“Now it’s your turn to arm the system. I’m
going to tell you how.”
“Press and hold the Lock button until the light
on the keychain blinks.”
“If you are within range of a speaker, it will
announce, ‘System is armed to (STAY or
AWAY).’”
5. Watch and assist the customer.
“Now, I’ll tell you how to disarm the system.”
“Press and hold the Unlock button until the
light on the keychain blinks.”
8-8
Interlogix, Inc.
CONCORD
End-User Training
Bypassing Window or Door Sensors
This task guides you through teaching the end user how to arm the Concord system and make it ignore certain sensors. Use
this task when you want to arm the system with a window or door open.
You can only bypass sensors using the touchpad or a telephone. The keychain touchpad cannot bypass sensors.
Touchpad: Bypass Window or Door Sensors
Test System Weekly
A
Off
Stay
Away
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
B
press both
C
press both
D
Read This
Do This
“I’m going to show you how to bypass a 1. Open a door or window (it must be one that has a
door or window sensor on your Concord
working sensor installed.)
security system using a touchpad.”
“With the system off, open the door or
window that you want to bypass.”
“Now, I’ll arm the system and bypass
the open window.”
2. Show and tell the customer what you are doing as you
enter the 2 or 3 + the access code.
“Notice that the touchpad displays the 3. Press BYPASS + the access code.
number of the sensor that we left open.”
”It also tells you the arming level.”
“The speaker announces the arming
level and which sensor we bypassed.”
“Go ahead and disarm the system now. 4. Assist the customer in disarming the system if necessary
Then it’s your turn to bypass a sensor.”
(press 1 + the access code).
“I’m going to talk you through
bypassing a sensor.”
5. Assist the customer as needed.
“Arm the system to level 2 and press
the BYPASS button. This will bypass
any open sensors.”
“Notice the phone announced that a
sensor is open.”
“Do you have any questions or do you
want to try it again?”
Interlogix, Inc.
8-9
CONCORD
End-User Training
Telephone: Bypass Window or Door Sensors
Read This
Do This
“I’m going to show you how to bypass a 1. Open a door or window (it must be one that has a workdoor or window sensor on your Concord
ing sensor installed.)
security system using a telephone.”
“With the system off, open the door or
window that you want to bypass.”
“Now, I’ll arm the system.”
2. Show and tell the customer what you are doing as you
enter # + 2 or 3 + the access code.
“Notice that the system sounds protest 3. Show and tell the customer what you are doing as you
beeps telling you that a sensor is open.”
press # + # to bypass the open sensor.
“Go ahead and disarm the system now.
Then it’s your turn to bypass a sensor.”
4. Assist the customer in disarming the system if necessary
(press the # + 1 + the access code.
“I’m going to talk you through bypassing a sensor.”
5. Assist the customer as needed.
“Arm the system to level 2, wait for the
protest beeps, and press the pound sign
(#) twice. This will bypass any open
sensors.”
“Notice that the phone announced that
a sensor is open.”
“Do you have any questions or do you
want to try it again?”
8-10
Interlogix, Inc.
CONCORD
End-User Training
Checking the System Status
This task guides you through teaching the end user how to check the status of the Concord system.
Touchpad: Checking the System Status
Test System Weekly
A
Off
Stay
Away
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
B
press both
C
press both
D
Read This
“I’m going to show you how to check
the status of your Concord system.”
Do This
1. Show and tell the customer as you press the STATUS
button.
“There are two ways to check the system
status: a short status check and a full
status check.”
“I’ll show you how to make a short status check first.”
“Watch the touchpad display.”
“If your system is OK, that is, everything
is right, it will display, ‘SYSTEM IS OK.’”
“If there are any system troubles, it will
display the problem area.”
“It will also tell you if there were any
recent alarms.”
“The speaker will give one, two, or three
short beeps. This tells you the arming
level.”
“Now, it’s your turn to do a full status
check.”
“Press the STATUS button twice. (The
second press should follow the first
within 5 seconds.)
2. Watch and assist the customer as necessary.
“What problems did the system report?”
Interlogix, Inc.
8-11
CONCORD
End-User Training
Full Status Check
Off
Test System Weekly
Stay
Away
1
2
3
No Delay
Silent
Pager
4
5
6
Features
System
A
press both
B
Press the STATUS button twice. (The second press should
follow the first within 5 seconds.)
press both
C
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
D
The touchpad will display:
SYSTEM IS OK
or
Any system troubles and the temperature if the ESM is
installed.
or
Any recent alarms
You will hear:
ONE, TWO, OR THREE SHORT BEEPS INDICATING
THE CURRENT ARMING LEVEL.
Recent Alarm Check
Test System Weekly
A
Off
Stay
Away
1
2
3
No Delay
Silent
Pager
Enter 7 + 6.
press both
B
4
5
6
Features
System
Menu
7
8
9
Status
Lights
Bypass
*
0
#
press both
C
The touchpad will display:
press both
D
ALARM MEMORY IS OK
or
Any recent alarms
You will hear:
ONE, TWO, OR THREE SHORT BEEPS INDICATING
THE CURRENT ARMING LEVEL OR “ALARM MEMORY IS OK.”
8-12
Interlogix, Inc.
CONCORD
End-User Training
End-User Training Exercise
This exercise will familiarize you with teaching an end user how to use the Concord system.
Find a partner and take turns teaching each other how to perform the following user tasks. Use the script provided in this
training module.
Tasks:
• How to arm and disarm the system from the wall-mounted touchpad
• How to bypass a sensor from the wall-mount touchpad
• How to check the system status from a touchpad
Interlogix, Inc.
8-13
©Interlogix, Inc. January 2001
Specifications subject to change.
Some features are optional.
Document Number: 466-1619
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