Compaq Presario CQ41 Maintenance and Service Guide
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Compaq Presario CQ41 Notebook PC
Maintenance and Service Guide
Document Part Number: 581860-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2009 Hewlett-Packard Development Company, L.P.
AMD Athlon, AMD Sempron, AMD Turion, ATI, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are
U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2009
Document Part Number: 581860-001
Safety warning notice
Å
WARNING:
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
2 External component identification
Maintenance and Service Guide iv
v
Contents
4 Removal and replacement procedures
Maintenance and Service Guide
Contents
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6–5
Maintenance and Service Guide vi
Contents
vii Maintenance and Service Guide
1
Product description
Category
Product Name
Processors
Chipset
Graphics
Panel
Description
Compaq Presario CQ41 Notebook PC
AMD Turion™ Ultra Dual-Core M600 (2.4-GHz,
2-MB L2 cache, 3.6 GT/s HyperTransport speed)
AMD Turion Dual-Core M520 (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
AMD Turion Dual-Core M500 (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
AMD Athlon™ X2 Dual-Core M320 (2.1-GHz, 1-MB
L2 cache, 3.2 GT/s HyperTransport speed)
AMD Athlon X2 Dual-Core M300 (2.0-GHz, 1-MB L2 cache, 3.2 GT/s HyperTransport speed)
AMD Sempron™ X2 Single-Core M100 (2.0-GHz,
512-KB L2 cache, 3.2 GT/s HyperTransport speed)
ATI
™
RX881
ATI RS880M
Southbridge: AMD SB710
ATI Mobility Radeon™ HD 4330 discrete graphics processor with 512 MB of dedicated video memory
ATI Mobility Radeon 4200 unified memory architecture (UMA, integrated) with shared video memory:
■
Up to 510 MB of video memory on computer models equipped with 1 GB of main system memory
■
Up to 958 MB of video memory on computer models equipped with 2 GB of main system memory (32-bit OS)
■
Up to 958 MB of video memory on computer models equipped with 2 GB of main system memory (64-bit OS)
14.1-in WXGA BrightView (1280 × 800) display panel
16:10 wide aspect ratio
Discrete graphics subsystem memory
9
9
9
9
9
9
9
9
9
9
9
UMA graphics subsystem memory
9
9
9
9
9
9
9
9
9
9
9
9
(Continued)
Maintenance and Service Guide 1–1
Product description
Category
Memory
Hard drive
Optical drive
Microphone
Audio
Modem
(select models only)
Webcam
(select models only)
Ethernet
Description
2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
Supports up to 8 GB of system RAM,
PC2-6400, 800-MHz, DDR2
Supports the following configurations:
■
4096-MB total system memory
(2048 × 2, dual-channel)
■
3072-MB total system memory (2048 + 1024)
■
2048-MB total system memory
(1024 × 2, dual-channel)
■
2048-MB total system memory (2048 × 1)
■
1024-MB total system memory (1024 × 1)
Supports a 9.50-mm, 6.35-cm (2.50-in) hard drive
Customer-accessible
Serial ATA
Supports the following hard drives:
■
500-GB, 5400-rpm
■
320-GB, 7200- and 5400-rpm
■
250-GB, 7200- and 5400-rpm
■
160-GB, 7200- and 5400-rpm
12.7-mm tray load
Serial ATA (SATA)
Fixed (removal of 1 screw required)
Customer-accessible
Parallel ATA
Supports no-optical-drive option
Supports the following drives:
■
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe
■
Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti Double-Layer Drive
Single analog microphone
Discrete graphics subsystem memory
9
9
9
9
9
High-definition audio
Supports Microsoft® premium requirements
Presario-branded Altec Lansing speakers
56K MDC V.92 data/fax modem (select models only)
9
UMA graphics subsystem memory
9
9
9
9
9
9
VGA webcam
Fixed (no tilt)
Activity LED
640 × 480, 24 frames per second
Integrated 10/100 network interface card (NIC)
9
9
9
(Continued)
1–2 Maintenance and Service Guide
Product description
Category
Wireless
External media cards
Ports
Keyboard/pointing devices
Description
Integrated WLAN options by way of wireless module
2 wireless antennas built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■
Broadcom BCM4322 802.11a/b/g/n 2x2 WLAN module
■
Broadcom BCM4312 802.11b/g WLAN module
■
Atheros AR5009 802.11a/b/g/n WLAN module
■
Atheros AR9285 802.11b/g/n WLAN module
■
Broadcom BCM2070 Bluetooth
®
2.1 module
(select models only)
Discrete graphics subsystem memory
9
9
Digital Media Slot supporting Memory Stick (MS),
Memory Stick Pro (MSP), MultiMediaCard (MMC),
Secure Digital (SD) Memory Card, and xD-Picture
Card (XD). Adapter (purchased separately) provides support for mini versions of SD, MMC, and MS Duo
Audio-in (stereo microphone)
Audio-out (stereo headphone)
RJ-11 modem (select models only)
HDMI v. 1.3b supporting 1080p with HDCP key
HP Smart Adapter power
RJ-45 network (Ethernet, includes link and activity lights)
USB 2.0
VGA (Dsub 15-pin) supports the following resolutions:
■
1920 × 1200 external resolution at 60 GHz
■
1600 × 1200 external resolution at 75 GHz hot plug/unplug with auto-detect
9
9
14.1-inch keyboard
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default
9
Power requirements
90-W HP Smart Adapter with localized cable plug support (3-wire plug with ground pin, supports
3-pin DC connector)
65-W HP Smart Adapter with localized cable plug support (3-wire plug with ground pin, supports
3-pin DC connector)
Battery option:
6-cell, 2.20-Ah (47-Wh) Li-ion battery
9
UMA graphics subsystem memory
9
9
9
9
9
9
(Continued)
Maintenance and Service Guide 1–3
Product description
Category
Security
Operating system
Serviceability
Description
Kensington Security Lock
Preinstalled:
■
Windows
®
7 Professional (32-bit)
■
Windows 7 Premium (32-bit)
■
Windows 7 Basic (32-bit)
■
FreeDOS
■
RedFlag
End-user replaceable parts:
■
AC adapter
■
Battery (system)
■
Hard drive
■
Memory modules
■
RTC battery
■
Optical drive
■
WLAN module
Discrete graphics subsystem memory
9
9
UMA graphics subsystem memory
9
9
9 9
1–4 Maintenance and Service Guide
Top components
TouchPad
2
External component identification
Item
(1)
(2)
(3)
(4)
(5)
Component
TouchPad light
TouchPad*
Left TouchPad button*
TouchPad on/off button
TouchPad scroll zone
Description
■
White: TouchPad is enabled.
■
Amber: TouchPad is disabled.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Enables/disables the TouchPad.
Scrolls up or down.
(6)
Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select
Start > Devices and Printers
.
Then, right-click the device representing your computer, and select
Mouse settings
.
Maintenance and Service Guide 2–1
External component identification
Lights
2–2
Item
(1)
(2)
(3)
(4)
(5)
Component
Caps lock light
Power lights (2)*
Wireless light
Num lock light
Battery light
Description
On: Caps lock is on.
■
On: The computer is on.
■
Blinking: The computer is in the Sleep state.
■
Off: The computer is off or in Hibernation.
■
Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth device, is on.
■
Amber: All wireless devices are off.
On: Num lock is on or the embedded numeric keypad is enabled.
■
On: A battery is charging.
■
Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
■
Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
(6)
Drive light Blinking: The hard drive or optical drive is being accessed.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
Maintenance and Service Guide
Buttons and speakers
External component identification
Item Component
(1)
(2)
Speakers (2)
Power button*
Description
■
Produce sound.
■
When the computer is off, press the button to turn on the computer.
■
When the computer is on, briefly press the button to initiate Sleep.
■
When the computer is in the Sleep state, briefly press the button to exit Sleep.
■
When the computer is in Hibernation, briefly press the button to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.
To learn more about your power settings, select
Start > Control Panel >
System and Security > Power Options
.
(3)
Wireless button Turns the wireless feature on or off but does not create a wireless connection.
✎
A wireless network must be set up in order to establish a wireless connection.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.
Maintenance and Service Guide 2–3
External component identification
Keys
2–4
(3)
(4)
(5)
(6)
Item Component
(1) esc
key
(2) fn
key
(7)
Windows logo key
Embedded numeric keypad keys
Windows applications key
Navigation keys (home, pg up, pg down)
Function keys
Description
Displays system information when pressed in combination with the
fn
key.
Executes frequently used system functions when pressed in combination with a function key or the
esc
key.
Displays the Windows Start menu.
Can be used like the keys on an external numeric keypad.
Displays a shortcut menu for items beneath the pointer.
Execute volume mute, volume up, or volume down when pressed in combination with the
fn
key.
Execute frequently used system functions when pressed in combination with the
fn
key.
Maintenance and Service Guide
External component identification
Display
Item Component
(1)
(2)
(3)
(4)
Internal display switch
Internal microphone
Integrated webcam light
(select models only)
Integrated webcam
(select models only)
Description
Turns off the display if the display is closed while the computer is turned on.
Records sound.
On: The integrated webcam is in use.
Records video and captures still photographs.
Maintenance and Service Guide 2–5
External component identification
Front components
Item
(1)
(2)
Component
Power light
Battery light
(3)
(4)
(5)
Drive light
Audio-in (microphone) jack
Audio-out (headphone) jack
Description
■
On: The computer is on.
■
Blinking: The computer is in the Sleep state.
■
Off: The computer is off or in Hibernation.
■
On: A battery is charging.
■
Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
■
Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Blinking: The hard drive or optical drive is being accessed.
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
2–6 Maintenance and Service Guide
External component identification
Rear component
Component
Vent
Description
Enables airflow to cool internal components.
✎
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Maintenance and Service Guide 2–7
External component identification
Right-side components
Item Component
(1)
Optical drive light
(2)
(3)
(4)
(5)
Optical drive
USB ports (2)
RJ-11 (modem) jack
(select models only)
Power connector
Description
Blinking: The optical drive is being accessed.
Reads and writes to optical discs.
Connect optional USB devices.
Connects a modem cable.
Connects an AC adapter.
2–8 Maintenance and Service Guide
External component identification
Left-side components
Item Component
(1)
Security cable slot
(5)
(6)
(7)
(2)
(3)
(4)
External monitor port
RJ-45 (network) jack
HDMI port
USB port
Digital Media Slot light
Digital Media Slot
Description
Attaches an optional security cable to the computer.
✎
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Connects an external VGA monitor or projector.
Connects a network cable.
Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
Connects an optional USB device.
On: A digital card is being accessed.
Supports the following optional digital card formats:
■
Memory Stick (MS)
■
Memory Stick Pro (MSP)
■
MultiMediaCard (MMC)
■
Secure Digital (SD) Memory Card
■ xD-Picture Card (XD)
Maintenance and Service Guide 2–9
External component identification
Bottom components
2–10
Item Component
(1)
Hard drive bay
(2)
(3)
Memory module compartment
Mini Card compartment
(4)
(5)
(6)
Battery release latch
Battery bay
Vents (3)
Description
Holds the hard drive and, on select models, the wireless LAN (WLAN) device.
Ä
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Contains the 2 memory module slots.
Holds the real-time clock (RTC) battery and, on select models, the WLAN device.
Ä
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Releases the battery from the battery bay.
Holds the battery.
Enable airflow to cool internal components.
✎
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Maintenance and Service Guide
External component identification
Wireless antennas
Two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
✎
For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of
Regulatory, Safety and Environmental Notices
that applies to your country or region. These notices are located in Help and Support.
Maintenance and Service Guide 2–11
External component identification
Additional hardware components
Item Component
(1)
Power cord*
Description
Connects an AC adapter to an AC outlet.
(2)
(3)
AC adapter
Battery*
Converts AC power to DC power.
Powers the computer when the computer is not plugged into external power.
*Batteries and power cords vary in appearance by country or region.
2–12 Maintenance and Service Guide
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Item Component
(1)
(2)
(3)
Product name
Serial number (s/n)
Part number/Product number (p/n)
(4)
(5)
Model description
Warranty period
Description
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.
This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
This number describes the duration of the warranty period for the computer.
Maintenance and Service Guide 3–1
Illustrated parts catalog
Computer major components
3–2 Maintenance and Service Guide
Illustrated parts catalog
(4)
(5)
(6)
Item Description
(1) Display assembly
Spare Part Number
for more display assembly internal component spare part information.)
14.1-in WXGA BrightView display with a microphone for models with discrete graphics subsystems
580763-001
580764-001
(2)
(3)
14.1-in WXGA BrightView display with a webcam/microphone for models with discrete graphics subsystems
14.1-in WXGA BrightView display with a microphone for models with UMA graphics subsystems
14.1-in WXGA BrightView display with a webcam/microphone for models with UMA graphics subsystems
Keyboard cover
(includes power button board and cable)
580765-001
580766-001
487299-001
Keyboard
(includes keyboard cable):
For use in Latin America
For use in South Korea
For use in Taiwan
486904-161
486904-AD1
486904-AB1
(7)
For use in Thailand
For use in the United States
Top cover
(includes TouchPad and cable)
Heat sink for models with UMA graphics subsystems
Speaker assembly
(includes speaker cable)
For use in India
For use in all countries and regions except India
System board
(includes replacement thermal material):
(includes thermal material)
486904-281
486904-001
487300-001
575284-001
486865-D61
486865-001
(8)
(9)
(10)
For models equipped with discrete graphics subsystems
For models equipped with UMA graphics subsystems
573719-001
573720-001
Fan for models with UMA graphics subsystems
486844-001
Heat sink/fan for models with discrete graphics subsystems
(includes thermal material) 575283-001
Modem module
(select models only)
For use in all countries and regions except Australia and New Zealand
For use in Australia and New Zealand
Modem module cable (includes RJ-11 connector)
Plastics Kit
(see “Plastics Kit” on page 3-9 for Plastics Kit spare part information)
510100-001
510100-011
494981-001
498322-001
(Continued)
Maintenance and Service Guide 3–3
Illustrated parts catalog
Item Description
(11a) Hard drive cover
(11b) Memory module compartment cover
(11c) Mini Card compartment cover
(12) USB board
(13)
USB board cable
WLAN module
Spare Part Number
486842-001
486843-001
Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central
African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
518434-002
(Continued)
3–4 Maintenance and Service Guide
Illustrated parts catalog
Item Description Spare Part Number
Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of
China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518437-002
Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central
African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
504593-004
(Continued)
Maintenance and Service Guide 3–5
Illustrated parts catalog
Item Description
(14)
Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of
China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518436-002
Mini Card bracket (not illustrated) 577509-001
Power connector and cable
Spare Part Number
486864-001
(Continued)
3–6 Maintenance and Service Guide
Item Description
(15) Base enclosure
For use in computer models with a modem module
(16)
(17)
For use in computer models without a modem module
Rubber Feet Kit
(not illustrated, includes six rubber feet)
RTC battery
(includes cable and double-sided tape)
Audio board
(18)
Audio board cable
Hard drive
(includes hard drive bracket):
500-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
250-GB, 5400-rpm
160 GB, 7200 rpm
(19)
(20)
(21)
(22)
(23)
160-GB, 5400-rpm
Hard Drive Hardware Kit
(contains screws and hard drive bracket; not illustrated)
Optical drive
(includes bezel and bracket):
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive
Memory module
(PC2-6400, 800-MHz, DDR2):
1024-MB
2048-MB
Processor
(includes replacement thermal material):
AMD Turion Ultra Dual-Core M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s
HyperTransport speed)
AMD Turion Dual-Core M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s
HyperTransport speed)
AMD Turion Dual-Core M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s
HyperTransport speed)
AMD Athlon X2 Dual-Core M320 processor (2.1-GHz, 1-MB L2 cache, 3.2 GT/s
HyperTransport speed)
AMD Athlon X2 Dual-Core M300 processor (2.0-GHz, 1-MB L2 cache, 3.2 GT/s
HyperTransport speed)
AMD Sempron X2 Single-Core M100 processor (2.0-GHz, 512-KB L2 cache, 3.2 GT/s
HyperTransport speed)
Bluetooth module
(select models only)
Bluetooth module cable
Battery
6-cell Li-Ion (2.2-Ah, 47-Wh)
573728-001
573727-001
482168-001
482169-001
576254-001
583055-001
576253-001
576252-001
578024-001
576251-001
537921-001
575285-001
484170-001
Illustrated parts catalog
Spare Part Number
492248-001
487359-001
486863-001
486835-001
487344-001
486841-001
497775-001
573330-001
459611-004
575567-001
454605-002
580846-001
454925-002
482158-001
Maintenance and Service Guide 3–7
Illustrated parts catalog
Display assembly
3–8
(4)
(5)
(6)
(7)
Item Description
(1) Display bezel
For models with a microphone module
For models with a webcam/microphone module
Display Hinge Kit
(2a)
Left hinge and bracket
(2b)
Right hinge and bracket
(3) Webcam/microphone module
(select models only
)
(8)
14.1-in WXGA TFT BrightView display panel
Display inverter
Microphone module and cable
Wireless antenna transceivers and cable
For models with discrete graphics subsystems
For models with UMA graphics subsystems
Display enclosure
Display cable (not illustrated)
(includes display panel cable)
Display Screw Kit (not illustrated)
Display Rubber Kit (not illustrated; includes rubber screw covers and LCD rubber pads)
Internal display switch
(not illustrated)
Spare part number
580767-001
580768-001
486737-001
487287-001
487351-001
486736-001
517629-001
502979-001
489066-001
487284-001
486735-001
486730-001
487283-001
489862-001
Maintenance and Service Guide
Illustrated parts catalog
Plastics Kit
Item Description
Plastics Kit:
(1)
(2)
(3)
Hard drive cover (includes two captive screws)
Memory module compartment cover
Mini Card compartment cover
Spare part number
498322-001
Maintenance and Service Guide 3–9
Illustrated parts catalog
Mass storage devices
3–10
Item Description
(1) Hard drive
(includes hard drive bracket)
500-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
250-GB, 5400-rpm
160-GB, 7200-rpm
(2)
160-GB, 5400-rpm
Hard Drive Hardware Kit
(contains screws and hard drive bracket; not illustrated)
Optical drive
(includes bezel and bracket):
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive
Spare part number
497775-001
573330-001
459611-004
575567-001
454605-002
580846-001
454925-002
482158-001
573728-001
573727-011
Maintenance and Service Guide
Miscellaneous parts
Description
AC adapters
90-W PFC HP Smart Adapter
65-W PFC HP Smart Adapter
Power cords
For use in Argentina
For use in Australia
For use in Brazil
For use in Denmark
For use in Europe, the Middle East, and Africa
For use in India
For use in Israel
For use in Italy
For use in the People’s Republic of China
For use in South Korea
For use in Switzerland
For use in Taiwan
For use in the United Kingdom and Singapore
For use in the United States
Screw Kit
Phillips PM3.0 × 3.0 screws
Phillips PM2.5 × 18.0 screws
Phillips PM2.5 × 10.0 screws
Phillips PM2.5 × 7.0 captive screws
Phillips PM2.5 × 6.0 screws
Phillips PM2.5 × 5.0 captive screws
Phillips PM2.5 × 5.0 screws
Phillips PM2.5 × 4.0 screws
Phillips PM2.5 × 3.0 screws
Phillips PM2.0 × 10.0 captive screws
Phillips PM2.0 × 4.0 screws
Phillips PM2.0 × 3.0 screws
Phillips PM2.0 × 2.0 screws
Maintenance and Service Guide
Illustrated parts catalog
Spare part number
463955-001
463958-001
490371-D01
490371-011
490371-201
490371-081
490371-021
490371-D61
490371-BB1
490371-061
490371-AA1
490371-AD1
490371-111
490371-AB1
490371-031
490371-001
487298-001
3–11
Illustrated parts catalog
Sequential part number listing
486835-001
486841-001
486842-001
486843-001
486844-001
486863-001
486864-001
486865-001
486865-D61
486904-001
486904-161
486904-281
486904-AB1
486904-AD1
487283-001
487284-001
Spare part number
454605-002
454925-002
459611-004
463955-001
463958-001
482158-001
482168-001
482169-001
484170-001
486730-001
486735-001
486736-001
486737-001
487287-001
487298-001
487299-001
487300-001
487344-001
487351-001
Description
250-GB, 5400-rpm hard drive (includes bracket)
160-GB, 5400-rpm hard drive (includes bracket)
320-GB, 5400-rpm hard drive (includes bracket)
90-W HP Smart Adapter
65-W HP Smart Adapter
Hard Drive Hardware Kit (contains screws and hard drive bracket)
1024-MB memory module (PC2-6400, 800-MHz, DDR2)
2048-MB memory module (PC2-6400, 800-MHz, DDR2)
6-cell Li-Ion battery (2.2-Ah, 47-Wh)
Display Screw Kit
Display cable
Display inverter
Display Hinge Kit
RTC battery (includes cable and double-sided tape)
Audio board cable
USB board
USB board cable
Fan for models with UMA graphics subsystems
Rubber Kit (includes six rubber computer feet)
Power connector and cable
Speaker assembly for use in all countries and regions except India
Speaker assembly for use in India
Keyboard for use in the United States
Keyboard for use in Latin America
Keyboard for use in Thailand
Keyboard for use in Taiwan
Keyboard for use in South Korea
Display Rubber Kit (includes rubber screw covers and LCD rubber pads)
Display enclosure
Webcam/microphone module (select models only)
Screw Kit
Keyboard cover (includes power button board and cable)
Top cover (includes TouchPad and cable)
Audio board
14.1-in WXGA TFT BrightView display panel (includes display panel cable)
3–12
(Continued)
Maintenance and Service Guide
Illustrated parts catalog
Spare part number
487359-001
489066-001
489862-001
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
490371-AA1
490371-AB1
490371-AD1
490371-BB1
490371-D01
490371-D61
492248-001
494981-001
497775-001
498322-001
502979-001
504593-004
510100-001
Description
Base enclosure for models without a modem module
Wireless antenna transceivers and cable for models with equipped UMA graphics subsystem
Internal display switch
Power cord for use in the United States
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in the United Kingdom and Singapore
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in the People’s Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
Base enclosure for models with a modem module (select models only)
Modem module cable (includes RJ-11 connector)
500-GB, 5400-rpm hard drive (includes bracket)
Plastics Kit
Wireless antenna transceivers and cable for models equipped with discrete graphics subsystem
Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Modem module for use in all countries and regions except Australia and New Zealand (select models only)
(Continued)
Maintenance and Service Guide 3–13
Illustrated parts catalog
Spare part number
510100-011
517629-001
518434-002
518436-002
Description
Modem module for use in Australia and New Zealand (select models only)
Microphone module and cable
Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,
Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African
Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua
New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
(Continued)
3–14 Maintenance and Service Guide
Illustrated parts catalog
537921-001
573330-001
573719-001
573720-001
573727-001
573728-001
575283-001
575284-001
575285-001
575567-001
576251-001
576252-001
576253-001
576254-001
577509-001
578024-001
580763-001
580764-001
580765-001
580766-001
Spare part number
518437-002
Description
Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,
Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African
Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United
Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
Bluetooth module (select models only)
320-GB, 7200-rpm hard drive (includes bracket)
System board for models equipped with a discrete graphics subsystem (includes thermal material)
System board for models with UMA graphics subsystems (includes thermal material)
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Heat sink/fan for models with discrete graphics subsystems (includes thermal material)
Heat sink for models with UMA graphics subsystems (includes thermal material)
Bluetooth module cable (select models only)
250-GB, 7200-rpm hard drive (includes bracket)
AMD Sempron X2 Single-Core M100 processor (2.0-GHz, 512-KB L2 cache, 3.2 GT/s HyperTransport speed)
AMD Athlon X2 Dual-Core M320 processor (2.1-GHz, 1-MB L2 cache, 3.2 GT/s HyperTransport speed)
AMD Turion Dual-Core M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
AMD Turion Ultra Dual-Core M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s HyperTransport speed)
Mini Card bracket
AMD Athlon X2 Dual-Core M300 processor (2.0-GHz, 1-MB L2 cache, 3.2 GT/s HyperTransport speed)
14.1-in WXGA BrightView display with a microphone module for models with discrete graphics subsystems
14.1-in WXGA BrightView display with a webcam/microphone module for models with discrete graphics subsystems
14.1-in WXGA BrightView display with a webcam/microphone module for models with UMA graphics subsystems
14.1-in WXGA BrightView display with a webcam/microphone module for models with UMA graphics subsystems
(Continued)
Maintenance and Service Guide 3–15
Illustrated parts catalog
Spare part number
580767-001
580768-001
580846-001
583055-001
Description
Display bezel for models with a microphone module
Display bezel for models with a webcam/microphone module
160-GB, 7200-rpm hard drive (includes bracket)
AMD Turion Dual-Core M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
3–16 Maintenance and Service Guide
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
■
■
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
✎
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
Ä
CAUTION:
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
Ä
CAUTION:
When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide 4–1
Removal and replacement procedures
Drive handling
Ä
CAUTION:
Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
■
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
■
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
■
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
■
Handle drives on surfaces covered with at least one inch of shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or liquids.
■
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
Ä
CAUTION:
To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
■
Keep components in their electrostatic-safe containers until you are ready to install them.
■
Use nonmagnetic tools.
■
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■
If you remove a component, place it in an electrostatic-safe container.
4–2 Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
Ä
CAUTION:
A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
10%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
Relative humidity
40%
15,000 V 7,500 V
55%
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
■
■
■
■
■
■
Follow these grounding workstation guidelines:
■
■
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Maintenance and Service Guide 4–3
Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
■
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■
■
■
■
■
■
■
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
4–4 Maintenance and Service Guide
Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Item Component
(1)
Product name
(2)
(3)
Serial number (s/n)
Part number/Product number (p/n)
(4)
(5)
Model description
Warranty period
Description
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.
This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
This number describes the duration of the warranty period for the computer.
Maintenance and Service Guide 4–5
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number
486863-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.
4–6 Maintenance and Service Guide
Removal and replacement procedures
Battery
Description
6-cell Li-Ion battery (2.2-Ah, 47-Wh)
Spare part number
484170-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch
1
to release the battery.
3. Pivot the battery
2
upward and lift it out of the computer
3
.
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place
Maintenance and Service Guide 4–7
Removal and replacement procedures
Hard drive
Description
500-GB, 5400-rpm hard drive
320-GB, 7200-rpm hard drive
320-GB, 5400-rpm hard drive
250-GB, 7200-rpm hard drive
250-GB, 5400-rpm hard drive
160-GB, 7200-rpm hard drive
160-GB, 5400-rpm hard drive
Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws)
Spare part number
497775-001
573330-001
459611-004
575567-001
454605-002
580846-001
454925-002
482158-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.5×5.0 captive screws 1 that secure the hard drive cover to the computer.
3. Lift the left side 2 of the hard drive cover, swing it to the right, and remove the cover 3 . The hard drive cover is included in the Plastics Kit, spare part number 498322-001.
4–8 Maintenance and Service Guide
Removal and replacement procedures
4. Remove the three Phillips PM2.0×4.0 screws 1 that secure the hard drive to the computer.
5. Use the Mylar tab 2 on the hard drive to slide the hard drive 3 to the left.
6. Remove the hard drive 4 from the hard drive bay.
7. If it is necessary to replace the hard drive bracket, follow these steps: a. Remove the two Phillips PM3.0×3.0 screws
1
from each side of the hard drive. b. Lift the bracket
2
straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Maintenance and Service Guide 4–9
Removal and replacement procedures
Memory module
Description
1024-MB (PC2-6400, 800-MHz, DDR2)
2048-MB (PC2-6400, 800-MHz, DDR2)
Spare part number
482168-001
482169-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the hard drive cover (see “Hard drive” on page 4-8
).
Remove the memory module:
✎
The top memory module slot is for expansion memory and the bottom slot is for primary memory.
1. Position the computer with the front toward you.
2. Loosen the Phillips PM2.5×7.0 captive screw
1
that secures the memory module compartment cover to the computer.
3. Lift the right side of the cover
2
, swing it to the left, and lift the cover off the computer
3
. The memory module compartment cover is included in the Plastics Kit, spare part number 498322-001.
4–10 Maintenance and Service Guide
Removal and replacement procedures
4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
5. Remove the memory module
2
by pulling the module away from the slot at an angle.
✎
Memory modules are designed with a notch module slot.
3
to prevent incorrect insertion into the memory
Reverse this procedure to install a memory module.
Maintenance and Service Guide 4–11
Removal and replacement procedures
RTC battery
Description
RTC battery (includes cable and double-sided tape)
Spare part number
486835-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the RTC battery:
1. Loosen the two Phillips PM2.5×5.0 captive screws
1
that secure the Mini Card compartment cover to the computer.
2. Lift the right side of the Mini Card compartment cover 2 , swing it to the left, and remove the cover 3 .
4–12 Maintenance and Service Guide
3. Disconnect the RTC battery cable 1 from the system board.
4. Release the two-sided tape 2 that holds the RTC battery.
5. Remove the RTC battery 3 .
Removal and replacement procedures
Reverse this procedure to install the RTC battery.
Maintenance and Service Guide 4–13
Removal and replacement procedures
WLAN module
Description Spare part number
Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory
Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
518434-002
Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518437-002
(Continued)
4–14 Maintenance and Service Guide
Removal and replacement procedures
Description Spare part number
Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,
Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the
Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
504593-004
Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
518436-002
Mini Card bracket 577509-001
Maintenance and Service Guide 4–15
Removal and replacement procedures
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the WLAN module (for models with discrete graphics subsystems):
Ä
CAUTION:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
1. Remove the RTC battery (see
).
2. Position the computer with the front toward you.
3. Disconnect the WLAN antenna cables
1
from the terminals on the WLAN module.
✎
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
4. Remove the two Phillips PM2.0×4.0 screws
2
that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)
5. Remove the WLAN module
3
by pulling the module away from the slot at an angle.
✎
WLAN modules are designed with a notch
4
to prevent incorrect insertion of the WLAN module into the WLAN module slot.
4–16 Maintenance and Service Guide
Removal and replacement procedures
6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.5×4.0 screws 1 that secure it to the base enclosure.
7. Lift the bracket
2
straight up to remove it.
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide 4–17
Removal and replacement procedures
Remove the WLAN module (for models with UMA graphics subsystems):
Ä
CAUTION:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
1. Remove the hard drive cover (see “Hard drive” on page 4-8
).
2. Position the computer with the front toward you.
3. Disconnect the WLAN antenna cables
1
from the terminals on the WLAN module.
✎
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
4. Remove the two Phillips PM2.0×4.0 screws
2
that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)
5. Remove the WLAN module
3
by pulling the module away from the slot at an angle.
✎
WLAN modules are designed with a notch
4
to prevent incorrect insertion of the WLAN module into the WLAN module slot.
4–18 Maintenance and Service Guide
Removal and replacement procedures
6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.5×4.0 screws 1 that secure it to the base enclosure.
7. Lift the bracket
2
straight up to remove it.
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide 4–19
Removal and replacement procedures
Optical drive
✎
The optical drive spare part kit includes an optical drive bezel and bracket.
Description
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Spare part number
573727-001
573728-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
Remove the optical drive:
1. Position the computer with the right side toward you.
2. Remove the Phillips PM2.5×5.0 screw
1
that secures the optical drive to the computer.
3. Insert a thin tool, such as a paper clip
2
, into the release access and press to release the drive. (The optical drive disc tray is partially ejected from the optical drive.)
4. Use the disc tray frame to slide the optical drive
3
out of the computer.
4–20
Reverse this procedure to reassemble and install an optical drive.
Maintenance and Service Guide
Removal and replacement procedures
Keyboard
Description
For use in Latin America
For use in South Korea
For use in Taiwan
For use in Thailand
For use in the United States
Spare part number
486904-161
486904-AD1
486904-AB1
486904-281
486904-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the hard drive cover (see “Hard drive” on page 4-8
).
6. Remove the Mini Card compartment cover (see “RTC battery” on page 4-12 ).
7. Remove the optical drive (see
).
Remove the keyboard:
1. Remove the three Phillips PM2.5×17.0 screws that secure the keyboard to the computer.
Maintenance and Service Guide 4–21
Removal and replacement procedures
2. Turn the computer display-side up with the front toward you.
3. Open the computer as far as possible.
4. Lift the rear edge 1 of the keyboard until it rests at an angle.
✎
The keyboard is held by two-sided tape.
5. Slide the keyboard 2 back until the tabs on the bottom of the keyboard are clear of the keyboard cover.
4–22 Maintenance and Service Guide
Removal and replacement procedures
6. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable
2
from the system board.
7. Remove the keyboard.
Reverse this procedure to install the keyboard.
Maintenance and Service Guide 4–23
Removal and replacement procedures
Keyboard cover
Description
Keyboard cover (includes power button board and cable)
Spare part number
487299-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive cover (see
b. Mini Card compartment cover (see
c. Optical drive (see “Optical drive” on page 4-20)
d. Keyboard (see
Remove the keyboard cover:
1. Remove the Phillips PM2.0×3.0 broadhead screw
1
from the optical drive bay, the Phillips PM2.5×5.0 screw 2 from the hard drive bay, and four Phillips PM2.0×3.0 screws 3 from the battery bay.
2. From the base enclosure rear corners, remove the two Phillips PM2.5×10.0 screws 4 that secure the keyboard cover to the computer.
4–24 Maintenance and Service Guide
Removal and replacement procedures
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Remove the Phillips PM2.5×6.0 screw 1 from the front left corner of the keyboard cover.
6. Release the ZIF connector to which the power button board cable 2 is connected and disconnect the cable from the system board.
7. Lift and remove the keyboard cover
3
from the computer.
Reverse this procedure to install the keyboard cover.
Maintenance and Service Guide 4–25
Removal and replacement procedures
Speaker assembly
Description
Speaker assembly for use in all countries and regions except for India
Speaker assembly for use in India
Spare part number
486865-001
486865-D61
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive cover (see
b. Mini Card compartment cover (see
c. Optical drive cover (see “Optical drive” on page 4-20
) d. Keyboard (see
e. Keyboard cover (see
)
Remove the speaker assembly:
1. Disconnect the speaker cable
1
from the system board.
2. Release the zero insertion force (ZIF) connector for the num lock cable
2
from the system board.
4–26 Maintenance and Service Guide
Removal and replacement procedures
3. Remove the two Phillips PM2.5×3.0 screws 1 that secure the speaker assembly to the computer.
4. Lift the speaker assembly 2 straight up to remove it from the computer.
Reverse this procedure to install the speaker assembly.
Maintenance and Service Guide 4–27
Removal and replacement procedures
Display assembly
✎
The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, webcam (select models only), microphone, nameplate, and logo.
Description Spare part number
14.1-in WXGA BrightView display with a microphone for models with discrete graphics subsystems 580763-001
580764-001 14.1-in WXGA BrightView display with a webcam/microphone module for models with discrete graphics subsystems
14.1-in WXGA BrightView display with a microphone module for models with UMA graphics subsystems
14.1-in WXGA BrightView display with a webcam/microphone module for models with UMA graphics subsystems
580765-001
580766-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-14
).
6. Remove the following components: a. Hard drive cover (see
b. Mini Card compartment cover (see
c. Optical drive (see “Optical drive” on page 4-20
d. Keyboard (see
e. Keyboard cover (see
) f. Speaker assembly (see
“Speaker assembly” on page 4-26 )
4–28 Maintenance and Service Guide
Removal and replacement procedures
Remove the display assembly:
1. Turn the computer display-side up, with the front toward you.
2. Open the computer as far as possible.
3. Remove the wireless antenna cable 1 from the hole in the system board and the routing channels and clips built into the top cover.
✎
For models with UMA graphics subsystems, the antenna cable routes to the hard drive bay. For models with discrete graphics subsystems, the antenna cable routes to the Mini Card compartment.
4. Disconnect the display panel cable
2
from the system board.
5. Remove the microphone cable 1 from the hole in the system board and the routing channels and clips built into the top cover.
6. Disconnect the microphone cable from the system board
2
.
Ä
CAUTION:
Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
Maintenance and Service Guide 4–29
Removal and replacement procedures
7. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer.
8. Remove the display assembly 2 .
9. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the
Mylar screw covers
1
and the two Phillips PM2.5×5.0 screws
2
on the display bezel lower edge.The display rubber screw covers are included in the Display Rubber Kit, spare part number 487283-001.
4–30 Maintenance and Service Guide
Removal and replacement procedures
10. Flex the inside edges of the top edge 1 , the left and right sides 2 , and the bottom edge of the display bezel
3
until the bezel disengages from the display enclosure.
11. Remove the display bezel
4
. The display bezel without a webcam module is available using spare part number
580767-001. The display bezel with a webcam module is available using 580768-001.
12. If it is necessary to replace the display inverter, lift the inverter
1
from the clips in the display enclosure as far as the display panel cable and the backlight cable will allow.
13. Disconnect the display panel cable
2
and the backlight cable
3
from the display inverter. The display inverter is available using spare part number 486736-001.
Maintenance and Service Guide 4–31
Removal and replacement procedures
14. If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure.
15. Remove the display panel
2
. The display panel is available using the spare part number 487351-001.
16. If it is necessary to replace the display cable, follow these steps: a. Peel back the plastic
1
that covers the cable.
b. Remove the tape
2
that secures the cable to the display.
c. Unplug the cable
3
from the display.
d. Remove the cable from the display
4
. The display cable is available using spare part number 486735-001.
4–32 Maintenance and Service Guide
Removal and replacement procedures
17. If it is necessary to replace the display hinges, loosen the four Phillips PM2.0×3.0 screws 1 that secure each hinge to the display panel.
✎
Remove and install the screws in the sequence indicated on the display hinge bracket.
18. Remove the display hinges
2
. The Display Hinge Kit is available using spare part number 486737-001.
19. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×3.0 screw
1
that secures each transceiver to the display enclosure.
20. Detach the wireless antenna transceivers
2
from the display enclosure. The transceivers are secured by a foil wrapping.
21. Release the wireless antenna transceivers and cables from the clips
3
built into the display enclosure.
22. Remove the wireless antenna transceivers and cables
4
from the display enclosure. The wireless antenna transceivers and cables are available using spare part number 502979-001 for models with discrete graphics subsystems, and spare part number 489066-001 for models with UMA graphics subsystems.
Reverse this procedure to reassemble and install the display assembly.
Maintenance and Service Guide 4–33
Removal and replacement procedures
Webcam/microphone module (select models only)
Description
Webcam/microphone module
Spare part number
487287-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-14
).
6. Remove the following components: a. Hard drive cover (see
b. Mini Card compartment cover (see
c. Optical drive (see “Optical drive” on page 4-20
d. Keyboard (see
e. Keyboard cover (see
) f. Speaker assembly (see
“Speaker assembly” on page 4-26 )
g. Display assembly (see “Display assembly” on page 4-28 )
Remove the webcam/microphone module:
1. Lift the webcam/microphone module 1 as far from the display enclosure as the webcam/microphone module cable allows.
2. Disconnect the webcam/microphone module cable
2
from the webcam/microphone module.
4–34
3. Remove the webcam/microphone module.
Reverse this procedure to install the webcam/microphone module.
Maintenance and Service Guide
Removal and replacement procedures
Microphone module
Description
Microphone module (includes cable)
Spare part number
517629-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-14
).
6. Remove the following components: a. Hard drive cover (see
b. Mini Card compartment cover (see
c. Optical drive (see “Optical drive” on page 4-20
d. Keyboard (see
e. Keyboard cover (see
) f. Speaker assembly (see
“Speaker assembly” on page 4-26 )
g. Display assembly (see “Display assembly” on page 4-28 )
Remove the microphone module:
1. Release the tabs 1 built into the display enclosure.
2. Release the microphone receiver 2 from the display enclosure. The microphone receiver is secured by two-sided tape.
3. Remove the microphone cable
3
and receiver from the display enclosure.
Reverse this procedure to install the microphone module.
Maintenance and Service Guide 4–35
Removal and replacement procedures
Top cover
✎
The top cover spare part kit includes the TouchPad button board and cable and TouchPad board and cable.
Description Spare part number
Top cover (includes TouchPad and cable and TouchPad button board and cable) 487300-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Mini Card compartment cover (see
c. Mini Card bracket (see “WLAN module” on page 4-14
d. Optical drive (see “Optical drive” on page 4-20 )
e. Keyboard (see
f. Switch cover (see “Keyboard cover” on page 4-24 )
g. Speaker assembly (see
“Speaker assembly” on page 4-26 )
h. Display assembly (see “Display assembly” on page 4-28 )
Remove the top cover:
1. Turn the computer upside down with the front toward you.
2. Remove the following screws that secure the top cover to the base enclosure:
1
Three Phillips PM2.5×10.0 screws
2
Two Phillips PM2.5×5.0 screws
3
Two Phillips PM2.0×3.0 screws
4–36 Maintenance and Service Guide
3. Turn the computer right-side up, with the front toward you.
4. Disconnect the following cables from the system board:
1 TouchPad cable with zero insertion force (ZIF) connector
2
USB cable
Removal and replacement procedures
5. Remove the two Phillips PM2.5×6.0 screws
1
that secure the top cover to the base enclosure.
6. Lift up the front edge of the top cover until it releases from the base
2
.
7. Remove the top cover
3
.
Reverse this procedure to install the top cover.
Maintenance and Service Guide 4–37
Removal and replacement procedures
Bluetooth module and cable (select models only)
Description
Bluetooth module
Bluetooth module cable
Spare part number
537921-001
575285-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Mini Card compartment cover (see
c. Mini Card bracket (see “WLAN module” on page 4-14)
d. Optical drive (see “Optical drive” on page 4-20 )
e. Keyboard (see
f. Keyboard cover (see
) g. Speaker assembly (see
“Speaker assembly” on page 4-26 )
h. Display assembly (see “Display assembly” on page 4-28 )
i. Top cover (see
)
4–38 Maintenance and Service Guide
Removal and replacement procedures
Remove the Bluetooth module and cable:
1. Turn the top cover upside down with the front toward you.
2. Lift the Bluetooth module 1 away from computer.
3. Disconnect the Bluetooth module cable 2 from the system board and Bluetooth module.
4. Release the tape 3 that secures cable.
5. Remove Bluetooth module and cable 4 .
Reverse this procedure to install the Bluetooth module and cable.
Maintenance and Service Guide 4–39
Removal and replacement procedures
Modem module
Description
Modem module for use in all countries and regions except Australia and New Zealand
Modem module for use only in Australia and New Zealand
Spare part number
510100-001
510100-011
Before removing the modem module, follow these steps
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Mini Card compartment cover (see
c. Mini Card bracket (see “WLAN module” on page 4-14 )
d. Optical drive (see “Optical drive” on page 4-20 )
e. Keyboard (see
f. Keyboard cover (see
) g. Speaker assembly (see
“Speaker assembly” on page 4-26 )
h. Display assembly (see “Display assembly” on page 4-28 )
i. Top cover (see
)
4–40 Maintenance and Service Guide
Removal and replacement procedures
Remove the modem module:
1. Turn the computer right-side up, with the front toward you.
2. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem module to the system board.
3. Disconnect the modem module cable 2 from the modem module.
4. Lift up on the front of the modem module 3 to disconnect it from the system board.
Reverse this procedure to install the modem module.
✎
When replacing the modem module, be sure that the connector on the bottom of the modem module connects firmly to the system board.
Maintenance and Service Guide 4–41
Removal and replacement procedures
Audio board
Description
Audio board
Audio board cable
Spare part number
487344-001
486841-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Mini Card compartment cover (see
c. Mini Card bracket (see “WLAN module” on page 4-14 )
d. Optical drive (see “Optical drive” on page 4-20 )
e. Keyboard (see
f. Keyboard cover (see
) g. Speaker assembly (see
“Speaker assembly” on page 4-26 )
h. Display assembly (see “Display assembly” on page 4-28 )
i. Top cover (see
)
4–42 Maintenance and Service Guide
Removal and replacement procedures
Remove the audio board and cable:
1. Disconnect the audio board cable 1 from the system board.
2. Remove the cable from between the components that secure it in the base 2 .
3. Remove the two Phillips PM2.5×3.0 screws 3 that secures the audio board to the system board.
4. Lift the rear edge of the audio board 4 so that the audio connectors slide out of the openings in the base enclosure and remove the audio board and cable.
Reverse this procedure to install the audio board.
Maintenance and Service Guide 4–43
Removal and replacement procedures
USB board
Description
USB board
USB board cable
Spare part number
486842-001
486843-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Mini Card compartment cover (see
c. Mini Card bracket (see “WLAN module” on page 4-14 )
d. Optical drive (see “Optical drive” on page 4-20 )
e. Keyboard (see
f. Keyboard cover (see
) g. Speaker assembly (see
“Speaker assembly” on page 4-26 )
h. Display assembly (see “Display assembly” on page 4-28 )
i. Top cover (see
)
4–44 Maintenance and Service Guide
Removal and replacement procedures
Remove the USB board and cable:
1. Turn the computer display-side up, with the right side toward you.
2. Disconnect the USB board cable 1 from the system board.
3. Remove the cable 2 from the base enclosure clips.
4. Remove the Phillips PM2.5×3.0 screw 3 that secures the USB board to the computer.
5. Lift the USB board 4 straight up to remove it from the computer.
Reverse this procedure to install the USB board.
Maintenance and Service Guide 4–45
Removal and replacement procedures
Power connector and cable
Description
Power connector and cable
Spare part number
486864-001
Before removing the power connector and cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Mini Card compartment cover (see
c. Mini Card bracket (see “WLAN module” on page 4-14 )
d. Optical drive (see “Optical drive” on page 4-20 )
e. Keyboard (see
f. Keyboard cover (see
) g. Speaker assembly (see
“Speaker assembly” on page 4-26 )
h. Display assembly (see “Display assembly” on page 4-28 )
i. Top cover (see
)
4–46 Maintenance and Service Guide
Removal and replacement procedures
Remove the power connector and cable:
1. Turn the computer right-side up.
2. Position the computer with the right side toward you.
3. Disconnect the power connector cable 1 from the bottom of the system board.
4. Remove the power connector 2 from the clip built into the base enclosure. The power connector is secured by two-sided tape.
Reverse this procedure to install the power connector and cable.
Maintenance and Service Guide 4–47
Removal and replacement procedures
System board
✎
The system board spare part kit includes replacement thermal material.
Description
System board for models with discrete graphics subsystems
System board for models with UMA graphics subsystems
Spare part number
573719-001
573720-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. RTC battery (see “RTC battery” on page 4-12
)
d. WLAN module (see “WLAN module” on page 4-14
)
e. Optical drive (see “Optical drive” on page 4-20 )
f. Keyboard (see
g. Keyboard cover (see
) h. Speaker assembly (see
“Speaker assembly” on page 4-26 )
i. Display assembly (see “Display assembly” on page 4-28 )
j. Top cover (see
)
4–48 Maintenance and Service Guide
Removal and replacement procedures
When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:
■
■
Processor (see
“Fan/heat sink assembly or heat sink” on page 4-52
Remove the system board:
1. Turn the computer display-side up.
2. Position the computer with the right side toward you.
3. Disconnect the following cables from the system board:
1
Modem cable
2 Audio board cable
3
USB board cable
4 Fan cable
Maintenance and Service Guide 4–49
Removal and replacement procedures
4. Disconnect the power connector cable.
5. Remove the two Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.
4–50 Maintenance and Service Guide
Removal and replacement procedures
6. Lift the right side 1 of the system board until it rests at an angle 2 .
7. Remove the system board by sliding it to the right at an angle 3 until the connectors on the left side of the system board disengage from the base enclosure.
8. If it is necessary to replace the RJ-11 connector and cable, remove the RJ-11 connector
1
from the clip built into the base enclosure.
9. Remove the cable
2
from the routing channel built into the base enclosure. The RJ-II connector and cable are available using spare part number 494981-001.
Reverse this procedure to install the system board.
Maintenance and Service Guide 4–51
Removal and replacement procedures
Fan/heat sink assembly or heat sink
Description
Fan/heat sink assembly for models with discrete graphics subsystems (includes thermal material)
Heat sink for models with UMA graphics subsystems (includes thermal material)
Spare part number
575283-001
575284-001
✎
To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the heat sink (for models with UMA graphics subsystems) or the fan/heat sink assembly (for models with discrete graphics subsystems) follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. RTC battery (see “RTC battery” on page 4-12
)
d. WLAN module (see “WLAN module” on page 4-14
)
e. Optical drive (see “Optical drive” on page 4-20 )
f. Keyboard (see
g. Keyboard cover (see
) h. Speaker assembly (see
“Speaker assembly” on page 4-26 )
i. Display assembly (see “Display assembly” on page 4-28 )
j. Top cover (see
) k. System board (see
4–52 Maintenance and Service Guide
Removal and replacement procedures
Remove the fan/heat sink:
1. Turn the system board upside down, with the front toward you.
✎
Steps 2 through 4 apply to computer models equipped with graphics subsystems with discrete memory. Steps 5 and 6 apply to computer models equipped with graphics subsystems with UMA memory.
2. Disconnect the fan cable
1
.
3. Loosen the four captive Phillips PM2.0×10.0 screws
2
that secure the fan/heat sink assembly to the system board.
4. Remove the fan/heat sink assembly
3
.
✎
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
Maintenance and Service Guide 4–53
Removal and replacement procedures
✎
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly and the system board each time the heat sink assembly is removed. Thermal material is applied to the discrete fan/heat sink to correspond with components on the system board as follows: the processor 1 , the Northbridge chip 2 , the ATI video chip
3
, and the capacitors
4
. Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare parts.
✎
Steps 5 and 6 apply to computer models equipped with graphics subsystems with UMA memory. Steps 2 through
4 apply to computer models equipped with graphics subsystems with discrete memory.
5. Loosen the four captive Phillips PM2.0×10.0 screws 1 that secure the heat sink assembly to the system board.
6. Remove the heat sink assembly 2 .
✎
Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach the assembly.
4–54 Maintenance and Service Guide
Removal and replacement procedures
✎
The thermal material must be thoroughly cleaned from the surface of the heat sink assembly and the system board each time the heat sink assembly is removed. Thermal material is applied to the heat sink to correspond with components on the system board as follows: the processor 1 , the Northbridge chip 2 , and the capacitors 3 .
Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare parts.
Reverse this procedure to install the fan/heat sink assembly.
Maintenance and Service Guide 4–55
Removal and replacement procedures
Fan (for models with UMA graphics subsystems)
Description
Fan
Spare part number
486844-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. RTC battery (see “RTC battery” on page 4-12
)
d. WLAN module (see “WLAN module” on page 4-14
)
e. Optical drive (see “Optical drive” on page 4-20 )
f. Keyboard (see
g. Keyboard cover (see
) h. Speaker assembly (see
“Speaker assembly” on page 4-26 )
i. Display assembly (see “Display assembly” on page 4-28 )
j. Top cover (see
) k. System board (see
Remove the fan:
1. Position the base enclosure with the front toward you.
2. Remove the two black Phillips PM2.5×5.0 screws
1
that secure the fan to the computer.
3. Lift the fan from the base enclosure
2
.
4–56
Reverse this procedure to install the fan.
Maintenance and Service Guide
Removal and replacement procedures
Processor
✎
The processor spare part kit includes replacement thermal material.
Description
AMD Turion Ultra Dual-Core 35W M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s
HyperTransport speed)
AMD Turion Dual-Core 35W M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
AMD Turion Dual-Core 35W M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
AMD Athlon X2 Dual-Core 35W M320 processor (2.1 GHz, 1-MB L2 cache, 3.2 GT/s
HyperTransport speed)
AMD Athlon X2 Dual-Core 35W M300 processor (2.0-GHz, 1-MB L2 cache, 3.2 GT/s
HyperTransport speed)
AMD Sempron X2 Single-Core 25W M100 processor (2.0-GHz, 512-KB L2 cache, 3.2 GT/s
HyperTransport speed)
Spare part number
576254-001
583055-001
576253-001
576252-001
578024-001
576251-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7
).
5. Remove the following components: a. Hard drive (see
) b. Memory module (see
“Memory module” on page 4-10 )
c. RTC battery (see “RTC battery” on page 4-12
)
d. WLAN module (see “WLAN module” on page 4-14
)
e. Optical drive (see “Optical drive” on page 4-20 )
f. Keyboard (see
g. Keyboard cover (see
) h. Speaker assembly (see
“Speaker assembly” on page 4-26 )
i. Display assembly (see “Display assembly” on page 4-28 )
j. Top cover (see
) k. System board (see
l. Fan/heat sink assembly (see
“Fan/heat sink assembly or heat sink” on page 4-52
)
Maintenance and Service Guide 4–57
Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one half-turn counterclockwise until you hear a click.
2. Lift the processor
2
straight up to remove it.
✎
When you install the processor, the gold triangle embossed on the processor socket.
3
on the processor must be aligned with the triangle
4
Reverse this procedure to install the processor.
4–58 Maintenance and Service Guide
5
Setup Utility
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start Setup Utility:
»
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
f10
.
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
esc
.
2. When the Startup Menu is displayed, press
f10
.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
f10
.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
esc
. When the Startup Menu is displayed, press
f10
.
2. Use the arrow keys to select
System Configuration > Language
, and then press
enter
.
3. Use the arrow keys to select a language, and then press
enter
.
4. When a confirmation prompt with your language selected is displayed, press
enter
.
5. To save your change and exit Setup Utility, use the arrow keys to select
Exit > Exit Saving Changes
, and then press
enter
.
Your change goes into effect immediately.
Maintenance and Service Guide 5–1
Setup Utility
Navigating and selecting in Setup Utility
■
■
■
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.
■
■
To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or
f5
or
f6
.
To select an item, press
enter
.
To close a text box or return to the menu display, press
esc
.
To display additional navigation and selection information while Setup Utility is open, press
f1
.
Displaying system information
You can use Setup Utility to view such information as the system time and date and information that identifies the computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup
Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
f10
.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
esc
. When the Startup Menu is displayed, press
f10
.
2. Select the
Main
menu.
3. To exit Setup Utility without changing any settings, use the arrow keys to select
Exit > Exit Discarding
Changes
, and then press
enter
.
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
f10
.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press
esc
. When the Startup Menu is displayed, press
f10
.
2. Use the arrow keys to select
Exit > Load Setup Defaults
, and then press
enter
.
3. When the Setup Confirmation is displayed, press
enter
.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press
enter
.
Setup Utility default settings go into effect when the computer restarts.
✎
Your password, security, and language settings are not changed when you restore the factory default settings.
5–2 Maintenance and Service Guide
Setup Utility
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
■
To exit Setup Utility and save your changes from the current session:
If Setup Utility menus are not visible, press
esc
to return to the menu display. Then use the arrow keys to select
Exit > Exit Saving Changes
, and then press
enter
.
■
To exit Setup Utility without saving your changes from the current session:
If Setup Utility menus are not visible, press
esc
to return to the menu display. Then use the arrow keys to select
Exit > Exit Discarding Changes
, and then press
enter
.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
✎
Some of Setup Utility menu items listed in this chapter may not be supported by your computer.
Main menu
Select
System information
To do this
■
View and change the system time and date.
■
View identification information about the computer.
■
View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Security menu
Select
Administrator password
Power-On Password
To do this
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
Maintenance and Service Guide 5–3
Setup Utility
System Configuration menu
Select
Language Support
Button Sound (select models only)
Virtualization Technology (select models only)
Processor C6 State (select models only)
LAN Power Saving (select models only)
To do this
Change Setup Utility language.
Enable/disable the capacitative button tapping sound.
Enable/disable the processor Virtualization Technology.
Enable/disable the processor C6 sleep state.
Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.
Enable/disable Card Reader/1394 Power Saving.
Card Reader/1394 Power Saving (select models only)
Fan Always On
Boot Options
Enable/disable Fan Always On. When enabled, the computer fan will always be on.
Set the following boot options:
■
f9
and
f10
Delay (seconds)—Set the delay for the
f9
and
f10
functions of
Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■
CD-ROM boot—Enable/disable boot from CD-ROM.
■
Floppy boot—Enable/disable boot from diskette.
■
Internal Network Adapter boot—Enable/disable boot from Internal
Network Adapter.
■
Boot Order—Set the boot order for:
❐
USB Floppy
❐
Internal CD/DVD ROM drive
❐
USB CD/DVD ROM drive
❐
Hard drive
❐
USB Diskette on Key
❐
USB hard disk
❐
Network adapter
Diagnostics menu
Select
Hard Disk Self Test
To do this
Run a comprehensive self-test on the hard drive.
✎
On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Run a comprehensive self-test on a secondary hard drive.
Secondary Hard Disk Self Test
(select models only)
Memory Test Run a diagnostic test on the system memory.
5–4 Maintenance and Service Guide
6
Specifications
Computer specifications
Metric U.S.
Dimensions
Length
Width
Height (front to rear)
Weight
Input power
Operating voltage
Operating current
Temperature
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
Nonoperating
Maximum altitude
(unpressurized)
Operating
23.96 cm
33.4 cm
3.40 to 3.98 cm
2.27 kg
18.5 V dc to 19.0 V dc
3.5 A or 4.74 A
0°C to 35°C
5°C to 35°C
-20°C to 60°C
10% to 90%
5% to 95%
9.43 in
13.15 in
1.34 to 1.57 in
5.0 lbs
32°F to 95°F
41°F to 95°F
-4°F to 140°F
-15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
✎
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
Maintenance and Service Guide 6–1
Specifications
14.1-inch display specifications
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
Metric
30.37 cm
18.98 cm
35.82 cm
More than 262,144
More than 300:1
200 nits (typical)
U.S.
11.96 in
7.47 in
14.10 in
0.2373 × 0.2373 mm
1280 × 800
RGB vertical stripe
Edge lit
80 × 25
5.2 W
±40° horizontal, +15°/-35° vertical (typical)
6–2 Maintenance and Service Guide
Specifications
Hard drive specifications
500-GB* 320-GB* 250-GB* 160-GB*
Dimensions
Height
Width
Weight
5400-rpm
7200-rpm
Interface type
Transfer rate
Security
Seek times
(typical read, including setting)
Single track
5400-rpm
7200-rpm
Average
5400-rpm
7200-rpm
Maximum
5400-rpm
7200-rpm
Logical blocks
Disc rotational speed
9.5 mm
70 mm
101 g
SATA
100 MB/s
ATA security
3.0 ms
13.0 ms
9.5 mm
70 mm
101 g
115 g
SATA
100 MB/s
ATA security
3.0 ms
1.5 ms
13.0 ms
11.0 ms
24.0 ms 24.0 ms
22.0 ms
625,142,448 976,773,168
5400 rpm 7200 and
5400 rpm
0°C to 60°C (32°F to 140°F)
9.5 mm
70 mm
101 g
115 g
SATA
100 MB/s
ATA security
3.0 ms
1.5 ms
13.0 ms
11.0 ms
24.0 ms
22.0 ms
488,397,168
7200 and
5400 rpm
9.5 mm
70 mm
101 g
115 g
SATA
100 MB/s
ATA security
3.0 ms
1.5 ms
13.0 ms
11.0 ms
24.0 ms
22.0 ms
312,581,808
7200 and
5400 rpm
Operating temperature
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
✎
Certain restrictions and exclusions apply. Contact technical support for details.
Maintenance and Service Guide 6–3
Specifications
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications
Applicable disc Read:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM, CD-ROM
XA, MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD, Video
CD), Multisession CD
(Photo-CD, CD-EXTRA,
Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW. DVD-RAM,
BD-ROM, BD-R, BD-RE
Write:
CD-R, CD-RW, DVD+R,
DVD+R(9), DVD+RW, DVD-R,
DVD-R(9), DVD-RW,
DVD-RAM, LightScribe
SATA
CD
< 190 ms
DVD
< 190 ms
BD
< 230 ms
Interface
Access time
Random
Max data transfer rate
24X CD-ROM
8X DVD-ROM
4X BD-ROM
16X - CD-R
10X - CD-RW
8X DVD+R
8X - DVD+RW
8X - DVD-R
6X - DVD-RW
4X - DVD+R Dual Layer
4X - DVD-R Dual Layer
5X DVD-RAM
Max media capacity (read)
Max media capacity (write)
Transport
3,600 KB/sec
10,800 KB/sec
18,000 KB/sec
1,200 KB/sec
1,500 KB/sec
10,800 KB/sec
10,800 KB/sec
10,800 KB/sec
8,100 KB/sec
5,400 KB/sec
5,400 KB/sec
6,750 KB/sec
50.0 GB
8.5 GB
Tray loading
6–4 Maintenance and Service Guide
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with
LightScribe specifications
Applicable disc Read:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM,
CD-ROM XA,
MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD,
Video CD), Multisession CD
(Photo-CD, CD EXTRA,
Portfolio, CD-R, CD-RW),
CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM
SATA
CD
< 150 ms
Write:
CD-R, CD-RW, DVD+R,
DVD+RW, DVD-R, DVD-RW,
DVD-RAM, LightScribe
DVD
< 160 ms
Interface
Access time
Random
Max data transfer rate
24X CD-ROM
8X DVD-ROM
24X CD-R
16X CD-RW
8X DVD+R
8x DVD+RW
8X DVD-R
6X DVD-RW
4X DVD-R Dual Layer
4X DVD+R Dual Layer
5X DVD-RAM
Max media capacity (read)
Max media capacity (write)
Transport
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
10,800 KB/sec
10,800 KB/sec
8,100 KB/sec
5,400 KB/sec
5,400 KB/sec
6,750 KB/sec
8.5 GB
8.5 GB
Tray loading
Maintenance and Service Guide 6–5
16 KB
16 KB
16 KB
16 KB
16 KB
128 KB
16 KB
16 KB
Size
128 KB
128 KB
128 KB
16 KB
16 KB
16 KB
16 KB
16 KB
256 MB
256 MB
368 MB
64 KB
1 MB
Specifications
System DMA specifications
Hardware
DMA0
DMA1*
DMA2*
DMA3
DMA4
DMA5*
DMA6
DMA7
DMA System function
Reserve
Reserve
Reserve
Reserve
Direct memory access controller
Reserve
Reserve
Reserve
System memory map specifications (for models with discrete graphics subsystems)
Memory address System function
000A0000 - 000BFFFF AMD PCI Express(3GIO) Filter Driver
000A0000 - 000BFFFF ATI Mobility Radeon HD 4330 Series
000A0000 - 000BFFFF PCI standard PCI-to-PCI bridge
000C0000 - 000C3FFF AMD PCI Express(3GIO) Filter Driver
000C4000 - 000C7FFF AMD PCI Express(3GIO) Filter Driver
000C8000 - 000CBFFF AMD PCI Express(3GIO) Filter Driver
000CC000 - 000CFFFF AMD PCI Express(3GIO) Filter Driver
000D0000 - 000D3FFF AMD PCI Express(3GIO) Filter Driver
000D4000 - 000D7FFF AMD PCI Express(3GIO) Filter Driver
000D8000 - 000DBFFF AMD PCI Express(3GIO) Filter Driver
000DC000 - 000DFFFF AMD PCI Express(3GIO) Filter Driver
000E0000 - 000E3FFF
000E0000 - 000FFFFF
AMD PCI Express(3GIO) Filter Driver
System Board
000E4000 - 000E7FFF AMD PCI Express(3GIO) Filter Driver
000E8000 - 000EBFFF AMD PCI Express(3GIO) Filter Driver
000EC000 - 000EFFFF AMD PCI Express(3GIO) Filter Driver
E0000000 - EFFFFFFF ATI Mobility Radeon HD 4330 Series
E0000000 - EFFFFFFF PCI standard PCI-to-PCI bridge
E0000000 - F6FFFFFF AMD PCI Express(3GIO) Filter Driver
F0000000 - F000FFFF
F0000000 - F00FFFFF
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
PCI standard PCI-to-PCI bridge
(Continued)
6–6 Maintenance and Service Guide
4 KB
4 KB
4 KB
4 KB
1 KB
256 bytes
256 bytes
128 MB
4 KB
16 KB
1 MB
1 MB
64 KB
1 MB
16 KB
16 KB
4 KB
4 KB
2 MB
Specifications
F0010000 - F0010FFF
F0100000 - F0103FFF
F0100000 - F01FFFFF
F0200000 - F02FFFFF
F0300000 - F030FFFF
F0300000 - F03FFFFF
F0310000 - F0313FFF
F0400000 - F0403FFF
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Broadcom 802.11g Network Adapter
PCI standard PCI-to-PCI bridge
PCI standard PCI-to-PCI bridge
ATI Mobility Radeon HD 4330 Series
PCI standard PCI-to-PCI bridge
High Definition Audio Controller
High Definition Audio Controller
F0404000 - F0404FFF
F0405000 - F0405FFF
F0406000 - F0406FFF
F0407000 - F0407FFF
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
F0408000 - F04083FF
F0408400 - F04084FF
Standard AHCI 1.0 Serial ATA Controller
Standard Enhanced PCI to USB Host Controller
F0408500 - F04085FF Standard Enhanced PCI to USB Host Controller
F8000000 - FFFFFFFF AMD PCI Express(3GIO) Filter Driver
FEC00000 - FEC00FFF Motherboard resources
FEE00000 - FEE00FFF Motherboard resources
FFE00000 - FFFFFFFF System Board
Maintenance and Service Guide 6–7
Specifications
System memory map specifications (for models with UMA graphics subsystems)
1 MB
1 MB
1 MB
2 MB
64 KB
16 KB
16 KB
4 KB
4 KB
4 KB
16 KB
256 MB
256 MB
1904 MB
64 KB
1 MB
4 KB
64 KB
16 KB
16 KB
16 KB
16 KB
16 KB
128 KB
16 KB
16 KB
Size
128 KB
128 KB
128 KB
16 KB
16 KB
16 KB
16 KB
Memory address System function
000A0000 - 000BFFFF AMD PCI Express(3GIO) Filter Driver
000A0000 - 000BFFFF AMD M880G with ATI Mobility Radeon HD 4200
000A0000 - 000BFFFF PCI standard PCI-to-PCI bridge
000C0000 - 000C3FFF AMD PCI Express(3GIO) Filter Driver
000C4000 - 000C7FFF AMD PCI Express(3GIO) Filter Driver
000C8000 - 000CBFFF AMD PCI Express(3GIO) Filter Driver
000CC000 - 000CFFFF AMD PCI Express(3GIO) Filter Driver
000D0000 - 000D3FFF AMD PCI Express(3GIO) Filter Driver
000D4000 - 000D7FFF AMD PCI Express(3GIO) Filter Driver
000D8000 - 000DBFFF AMD PCI Express(3GIO) Filter Driver
000DC000 - 000DFFFF AMD PCI Express(3GIO) Filter Driver
000E0000 - 000E3FFF
000E0000 - 000FFFFF
AMD PCI Express(3GIO) Filter Driver
System Board
000E4000 - 000E7FFF AMD PCI Express(3GIO) Filter Driver
000E8000 - 000EBFFF AMD PCI Express(3GIO) Filter Driver
000EC000 - 000EFFFF AMD PCI Express(3GIO) Filter Driver
80000000 - 8FFFFFFF AMD M880G with ATI Mobility Radeon HD 4200
80000000 - 8FFFFFFF
80000000 - F6FFFFFF
PCI standard PCI-to-PCI bridge
AMD PCI Express(3GIO) Filter Driver
90000000 - 9000FFFF
90000000 - 900FFFFF
90010000 - 90010FFF
90100000 - 9010FFFF
Realtek PCIe FE Family Controller
PCI standard PCI-to-PCI bridge
Realtek PCIe FE Family Controller
Atheros AR5009 802.11a/g/n WiFi Adapter
90100000 - 901FFFFF
90200000 - 902FFFFF
90300000 - 903FFFFF
90300000 - 904FFFFF
90400000 - 9040FFFF
90410000 - 90413FFF
90500000 - 90503FFF
90504000 - 90504FFF
90505000 - 90505FFF
90506000 - 90506FFF
PCI standard PCI-to-PCI bridge
PCI standard PCI-to-PCI bridge
AMD M880G with ATI Mobility Radeon HD 4200
PCI standard PCI-to-PCI bridge
AMD M880G with ATI Mobility Radeon HD 4200
High Definition Audio Controller
High Definition Audio Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
6–8
(Continued)
Maintenance and Service Guide
Specifications
4 KB
1 KB
256 bytes
256 bytes
128 MB
4 KB
4 KB
2 MB
90507000 - 90507FFF
90508000 - 905083FF
90508400 - 905084FF
90508500 - 905085FF
Standard OpenHCD USB Host Controller
Standard AHCI 1.0 Serial ATA Controller
Standard Enhanced PCI to USB Host Controller
Standard Enhanced PCI to USB Host Controller
F8000000 - FFFFFFFF AMD PCI Express(3GIO) Filter Driver
FEC00000 - FEC00FFF Motherboard resources
FEE00000 - FEE00FFF Motherboard resources
FFE00000 - FFFFFFFF System Board
System interrupt specifications (for models with discrete graphics subsystems)
IRQ17
IRQ18
IRQ18
IRQ18
IRQ18
IRQ18
IRQ19
IRQ19
Hardware IRQ
IRQ1
IRQ12
IRQ13
IRQ16
IRQ16
IRQ16
IRQ17
IRQ19
IRQ19
IRQ22
IRQ(-2)
IRQ81-190
System function
Standard PS/2 Keyboard
PS/2 Compatible Mouse
Numeric data processor
High Definition Audio Controller
Standard OpenHCD USB Host Controller
Standard Opened USB Host Controller
PCI standard PCI-to-PCI bridge
Standard Enhanced PCI to USB Host Controller
Broadcom 802.11g Network Adapter
PCI standard PCI-to-PCI bridge
PCI standard PCI-to-PCI bridge
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
High Definition Audio Controller
PCI standard PCI-to-PCI bridge
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Standard Enhanced PCI to USB Host Controller
Standard AHCI 1.0 Serial ATA Controller
ATI Mobility Radeon HD 4330 Series
Microsoft ACPI-Compliant System
Maintenance and Service Guide 6–9
Specifications
System interrupt specifications (for models with UMA graphics subsystems)
IRQ17
IRQ18
IRQ18
IRQ18
IRQ18
IRQ19
IRQ19
IRQ19
Hardware IRQ
IRQ1
IRQ12
IRQ13
IRQ16
IRQ16
IRQ16
IRQ17
IRQ19
IRQ22
IRQ(-2)
IRQ81-190
System function
Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP
PS/2 Compatible Mouse
Numeric data processor
High Definition Audio Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
PCI standard PCI-to-PCI bridge
Standard Enhanced PCI to USB Host Controller
Atheros AR5009 802.11a/g/n WiFi Adapter
PCI standard PCI-to-PCI bridge
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
High Definition Audio Controller
PCI standard PCI-to-PCI bridge
Realtek PCIe FE Family Controller
Standard Enhanced PCI to USB Host Controller
Standard AHCI 1.0 Serial ATA Controller
AMD M880G with ATI Mobility Radeon HD 4200
Microsoft ACPI-Compliant System
6–10 Maintenance and Service Guide
System I/O address specifications (for models with discrete graphics subsystems)
080 - 080
081 - 08F
092 - 092
0A0 - 0A1
0B0 - 0B1
0C0 - 0DF
0F0 - 0FE
3B0 - 3BB
3B0 - 3BB
3C0 - 3DF
3C0 - 3DF
400 - 4CF
4D0 - 4D1
4D6 - 4D6
680 - 6FF
77A - 77A
C00 - C01
C14 - C14
C50 - C52
I/O address (hex)
000 - 00F
000 - CF7
010 - 01F
020 - 021
02E - 02F
040 - 043
060 - 060
061 - 061
062 - 062
064 - 064
066 - 066
068 - 068
06C - 06C
070 - 071
072 - 073
System function (shipping configuration)
Direct memory access controller
AMD PCI Express(3GIO) Filter Driver
Motherboard resources
Programmable interrupt controller
Motherboard resources
System timer
Standard PS/2 Keyboard
System speaker
Microsoft ACPI-Compliant Embedded controller
Standard PS/2 Keyboard
Microsoft ACPI-Compliant Embedded controller
Standard PS/2 Keyboard
Standard PS/2 Keyboard
System CMOS/real time clock
Motherboard resources
Motherboard resources
Direct memory access controller
Motherboard resources
Programmable interrupt controller
Motherboard resources
Direct memory access controller
Numeric data processor
ATI Mobility Radeon HD 4330 Series
PCI standard PCI-to-PCI bridge
ATI Mobility Radeon HD 4330 Series
PCI standard PCI-to-PCI bridge
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Specifications
(Continued)
Maintenance and Service Guide 6–11
Specifications
C6C - C6C
C6F - C6F
CD0 - CDB
0D00 - FFFF
2000 - 20FF
2000 - 2FFF
3000 - 30FF
3000 - 3FFF
4010 - 401F
4030 - 4037
4038 - 403F
4048 - 404B
404C - 404F
Motherboard resources
Motherboard resources
Motherboard resources
AMD PCI Express(3GIO) Filter Driver
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
PCI standard PCI-to-PCI bridge
ATI Mobility Radeon HD 4330 Series
PCI standard PCI-to-PCI bridge
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
6–12 Maintenance and Service Guide
Specifications
System I/O address specification (for models with UMA graphics subsystems)
I/O address (hex)
000 - 00F
000 - CF7
010
- 01F
020 - 021
0B0 - 0B1
0C0 - 0DF
0F0 - 0FE
3B0 - 3BB
3B0 -3BB
3C0 - 3DF
3C0 - 3DF
400 - 4CF
4D0 - 4D1
4D6 - 4D6
680 - 6FF
77A - 77A
C00 - C01
C14 - C14
C50 - C52
C6C - C6C
02E - 02F
040 - 043
060 - 060
061 - 061
062 - 062
064 - 064
066 - 066
068 - 068
06C - 06C
070 - 071
072 - 073
080 - 080
081 - 08F
092 - 092
0A0 - 0A1
System function (shipping configuration)
Direct memory access controller
AMD PCI Express(3GIO) Filter Driver
Motherboard resources
Programmable interrupt controller
Motherboard resources
System timer
Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP
System speaker
Microsoft ACPI-Compliant Embedded controller
Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP
Microsoft ACPI-Compliant Embedded controller
Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP
Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP
System CMOS/real time clock
Motherboard resources
Motherboard resources
Direct memory access controller
Motherboard resources
Programmable interrupt controller
Motherboard resources
Direct memory access controller
Numeric data processor
AMD M880G with ATI Mobility Radeon HD 4200
PCI standard PCI-to-PCI bridge
AMD M880G with ATI Mobility Radeon HD 4200
PCI standard PCI-to-PCI bridge
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
(Continued)
Maintenance and Service Guide 6–13
Specifications
C6F - C6F
CD0 - CDB
0D00 - FFFF
2000 - 20FF
2000 - 2FFF
3000 - 30FF
3000 - 3FFF
4010 - 401F
4030 - 4037
4038 - 403F
4048 - 404B
404C - 404F
Motherboard resources
Motherboard resources
AMD PCI Express(3GIO) Filter Driver
Realtek PCIe Fe Family Controller
PCI standard PCI-to-PCI bridge
AMD M880G with ATI Mobility Radeon HD 4200
PCI standard PCI-to-PCI bridge
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
Standard AHCI 1.0 Serial ATA Controller
6–14 Maintenance and Service Guide
7
Screw listing
This section provides specification and reference information for the screws used in the computer. The screws listed in this section are available in the Screw Kit, spare part number 487298-001.
Phillips PM2.0×3.0 broadhead screw
Color
Black
Quantity
1
Length
3.0 mm
Thread
2.0 mm
Where used:
One broadhead screw that secures the keyboard cover to the base enclosure.
Head diameter
7.0 mm
Maintenance and Service Guide 7–1
Screw listing
Phillips PM2.0×3.0 screw
Color
Black
Quantity
16
Length
3.0 mm
Thread
2.0 mm
Where used:
Four screws that secure the keyboard cover to the base enclosure.
Head diameter
4.6 mm
7–2 Maintenance and Service Guide
Where used:
Two screws that secure the top cover to the base enclosure.
Screw listing
Where used:
Eight screws that secure the display panel hinges and brackets to the display panel.
Maintenance and Service Guide 7–3
Screw listing
Phillips PM2.0×4.0 screw
Color
Black
Quantity
7
Length
4.0 mm
Thread
2.0 mm
Where used:
Two screws that secure the WLAN module to the base enclosure.
Head diameter
4.6 mm
7–4 Maintenance and Service Guide
Where used:
Two screws that secure the modem module (select models only) to the system board.
Screw listing
Where used:
Three screws that secure the hard drive to the base enclosure.
Maintenance and Service Guide 7–5
Screw listing
Phillips PM2.0×10.0 captive screw
Color
Black
Quantity
4
Length
10.0 mm
Thread
2.0 mm
Head diameter
5.0 mm
Where used:
Four captive screws (secured by C-clips) that secure the heat sink to the system board for models with discrete graphics subsystems.
Where used:
Four captive screws (secured by C-clips) that secure the heat sink to the system board for models with UMA graphics subsystems.
7–6 Maintenance and Service Guide
Screw listing
Phillips PM2.5×3.0 screw
Color
Black
Quantity
8
Length
3.0 mm
Thread
2.5 mm
Where used:
One screw that secures the power button board to the keyboard cover.
Head diameter
5.5 mm
Where used:
Two screws that secure the speakers to the top cover.
Maintenance and Service Guide 7–7
Screw listing
Where used:
Two screws that secure the wireless antenna transceivers and cables to the display enclosure.
Where used:
Two screws that secure the audio board to the base enclosure.
Where used:
One screw that secures the USB board to the base enclosure.
7–8 Maintenance and Service Guide
Screw listing
Phillips PM2.5×4.0 screw
Color
Black
Quantity
2
Length
4.0 mm
Thread
2.5 mm
Head diameter
5.5 mm
Where used:
Two screws that secure the Mini Card bracket to the base enclosure for models with discrete graphics subsystems.
Where used:
Two screws that secure the Mini Card bracket to the base enclosure for models with UMA graphics subsystems.
Maintenance and Service Guide 7–9
Screw listing
Phillips PM2.5×5.0 screw
Color
Silver
Quantity
16
Length
5.0 mm
Thread
2.5 mm
Where used:
One screw that secures the keyboard cover to the base enclosure.
Head diameter
5.5 mm
7–10 Maintenance and Service Guide
Where used:
Six screws that secure the display panel to the display enclosure.
Screw listing
Where used:
One screw that secures the optical drive to the base enclosure.
Maintenance and Service Guide 7–11
Screw listing
Where used:
Two screws that secure the bezel to the display enclosure.
Where used:
Two screws that secure the top cover to the base enclosure.
7–12 Maintenance and Service Guide
Where used:
Two screws that secure the system board to the base enclosure.
Screw listing
Where used:
Two screws that secure the fan to the base enclosure for models with UMA graphics subsystems.
Maintenance and Service Guide 7–13
Screw listing
Phillips PM2.5×5.0 captive screw
Color
Black
Quantity
4
Length
5.0 mm
Thread
2.5 mm
Head diameter
5.5 mm
Where used:
Four captive screws (secured by C-clips) that secure the hard drive and Mini Card compartment covers to the base enclosure.
7–14 Maintenance and Service Guide
Screw listing
Phillips PM2.5×6.0 screw
Color
Black
Quantity
7
Length
6.0 mm
Thread
2.5 mm
Where used:
Two screws that secure the top cover to the base enclosure.
Head diameter
5.5 mm
Maintenance and Service Guide 7–15
Screw listing
Where used:
Four screws that secure the display assembly to the base enclosure.
Where used:
One screw that secures the keyboard cover to the base enclosure.
7–16 Maintenance and Service Guide
Screw listing
Phillips PM2.5×7.0 captive screw
Color
Black
Quantity
1
Length
7.0 mm
Thread
2.5 mm
Head diameter
5.5 mm
Where used:
One captive screw (secured by C-clips) that secure the memory module compartment cover to the base enclosure.
Maintenance and Service Guide 7–17
Screw listing
Phillips PM2.5×10.0 screw
Color
Black
Quantity
5
Length
10.0 mm
Thread
2.5 mm
Where used:
Three screws that secure the top cover to the base enclosure.
Head diameter
5.5 mm
Where used:
Two screws that secure the keyboard cover to the base enclosure.
7–18 Maintenance and Service Guide
Screw listing
Phillips PM2.5×17.0 screw
Color
Black
Quantity
3
Length
17.0 mm
Thread
2.5 mm
Where used:
Three screws that secure the keyboard to the base enclosure.
Head diameter
5.5 mm
Maintenance and Service Guide 7–19
Screw listing
Phillips PM3.0×3.0 screw
Color
Silver
Quantity
4
Length
3.0 mm
Thread
3.0 mm
Where used:
Four screws that secure the hard drive bracket to the hard drive
Head diameter
5.0 mm
7–20 Maintenance and Service Guide
8
Backup and recovery
Overview
Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
■
■
Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
■
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up
(boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.
Backing up your information regularly to protect your important system files.
Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.
■
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.
■
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
✎
Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, click
Start
, right-click
Computer
, click
Manage
, and then click
Disk Management
. If the partition is present, an HP Recovery drive is listed in the window.
Maintenance and Service Guide 8–1
Backup and recovery
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
✎
If your computer does not include an internal optical drive, you can use an optional external optical drive
(purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the
HP Web site.
Note the following guidelines before creating recovery discs:
■
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.
✎
Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable
Blu-ray) discs, are not compatible with the Recovery Manager software.
■
■
■
■
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the optical drive.
If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select
Start > All Programs > Recovery Manager > Recovery Disc Creation
.
2. Recover Manager opens.
3. Follow the on-screen instructions.
8–2 Maintenance and Service Guide
Backup and recovery
Backing up your information
■
■
■
■
As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:
■
At regularly scheduled times
✎
Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
Note the following when backing up:
■
■
■
■
Create system restore points using the Windows® System Restore feature, and periodically copy them to disc.
Store personal files in the Documents library and back up this folder periodically.
Back up templates stored in their associated programs.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1. Display the screen.
2. Copy the screen:
To copy only the active window, press
alt+fn+prt sc
.
To copy the entire screen, press
fn+prt sc.
3. Open a word-processing document, and then select
Edit > Paste
.
4. Save the document.
You can back up your information to an optional external hard drive, a network drive, or discs.
When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,
DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
✎
DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.
■
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
Maintenance and Service Guide 8–3
Backup and recovery
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
✎
Be sure that the computer is connected to AC power before you start the backup process.
✎
The backup process may take over an hour, depending on file size and the speed of the computer.
1. Select
Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up and create a backup.
✎
Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
✎
Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
■
■
Before you add or extensively modify software or hardware
Periodically, whenever the system is performing optimally
✎
If you revert to a restore point and then change your mind, you can reverse the restoration.
8–4 Maintenance and Service Guide
Backup and recovery
Create a system restore point
1. Select
Start > Control Panel > System and Security > System
.
2. In the left pane, click
System Protection.
3. Click the
System Protection
tab.
4. Under
Protection Settings
, select the disk for which you want to create a restore point.
5. Click
Create
.
6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select
Start > Control Panel > System and Security > System
.
2. In the left pane, click
System protection
.
3. Click the
System Protection
tab.
4. Click
System Restore
.
5. Follow the on-screen instructions.
Performing a recovery
✎
You can recover only files that you have previously backed up. HP recommends that you use HP Recovery
Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.
✎
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.
✎
Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Maintenance and Service Guide 8–5
Backup and recovery
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
✎
Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the
Start button or
f11
. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏
Select
Start > All Programs > Recovery Manager > Recovery Manager
.
– or –
❏
Turn on or restart the computer, and then press is displayed at the bottom of the screen. Then, press
f11
while the “Press <F11> for recovery” message is displayed on the screen.
esc
while the “Press the ESC key for Startup Menu” message
2. Click
System Recovery
in the
Recovery Manager
window.
3. Follow the on-screen instructions.
8–6 Maintenance and Service Guide
Audio-in (microphone)
Pin
1
2
3
Audio-out (headphone)
Signal
Audio signal in
Audio signal in
Ground
9
Connector pin assignments
2
3
Pin
1
Signal
Audio out, left channel
Audio out, right channel
Ground
Maintenance and Service Guide 9–1
Connector pin assignments
External monitor
Pin
13
14
15
9
10
11
12
7
8
5
6
3
4
1
2
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
Ground analog
Ground analog
Ground analog
+5 VDC
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
9–2 Maintenance and Service Guide
HDMI
Pin
1
14
15
16
17
10
11
12
13
18
19
8
9
6
7
4
5
2
3
Signal
Transition minimized differential signal (TDMS) data 2+
TDMS data 2 shield
TDMS data 2-
TDMS data 1+
TDMS data 1 shield
TDMS data 1 shield
TDMS data 0+
TDMS data 0 shield
TDMS data 0-
TDMS clock +
TDMS data clock shield
TDMS data clock-
Consumer electronics control
Not connected
Display data channel (DDC) clock
DDC data
Ground
+5V Power
Hot plug detect
Connector pin assignments
Maintenance and Service Guide 9–3
Connector pin assignments
RJ-11 (modem) (select models only)
5
6
3
4
Pin
1
2
Signal
Unused
Tip
Ring
Unused
Unused
Unused
9–4 Maintenance and Service Guide
RJ-45 (network)
6
7
4
5
8
2
3
Pin
1
Signal
Transmit +
Transmit -
Receive +
Unused
Unused
Receive -
Unused
Unused
Connector pin assignments
Maintenance and Service Guide 9–5
Connector pin assignments
Universal Serial Bus
2
3
4
Pin
1
Signal
+5 VDC
Data
Data +
Ground
9–6 Maintenance and Service Guide
10
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
■
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
■
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Maintenance and Service Guide 10–1
Power cord set requirements
Requirements for specific countries and regions
Country/region
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
The Netherlands
Norway
The People's Republic of China
South Korea
Accredited agency
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
METI
KEMA
NEMKO
CCC
EK
Applicable note number
1
1
1
2
1
1
1
1
1
3
1
1
5
4
Sweden
Switzerland
Taiwan
The United Kingdom
SEMKO
SEV
BSMI
BSI
1
1
4
1
The United States UL 2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
10–2 Maintenance and Service Guide
11
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
Follow the local laws and regulations in your area for computer battery disposal.
Display
Å
WARNING:
The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
Ä
CAUTION:
The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.
✎
Materials Disposal
. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
Industries Alliance (EIA) Web site at http://www.eiae.org
.
This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight
1
and the liquid crystal display (LCD) panel
2
.
✎
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Maintenance and Service Guide 11–1
Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges
1
and the top and bottom inside edges
2
of the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel 3 .
11–2 Maintenance and Service Guide
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 .
Recycling
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly
2
from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
Maintenance and Service Guide 11–3
Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame
2
from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover
2
and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
11–4 Maintenance and Service Guide
Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Å
WARNING:
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
Maintenance and Service Guide 11–5
Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws
2
that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape
4
that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
11–6 Maintenance and Service Guide
A
AC adapter location
spare part numbers
administrator password
antenna disconnecting
removal
spare part numbers
audio board removal
spare part numbers
audio board cable removal
spare part numbers
audio product description
audio-in jack connector pinout
location
audio-out jack connector pinout
location
B
backing up personal files
system information
templates
window, toolbar, and menu bar settings
Backup and Restore (Windows)
base enclosure, spare part number
battery location
removal
spare part numbers
battery bay
battery light
battery release latch
Bluetooth module removal
spare part numbers
Bluetooth module cable removal
spare part numbers
Maintenance and Service Guide
Index
Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti Double-Layer Drive precautions
removal
spare part numbers
specifications
boot options
boot order
bottom components
button components
button sound
buttons power
TouchPad
TouchPad on/off
wireless
C
cables, service considerations
caps lock light
Card Reader Power Saving
changing Setup Utility language
chipset product description
components bottom
buttons
display
front
keys
left-side
lights
pointing device
rear
right-side
top
TouchPad
computer feet locations
spare part number
computer specifications
connector pinout audio-in jack
audio-out jack
external monitor port
Index–1
Index
Index–2
HDMI port
headphone jack
microphone jack
modem jack
monitor port
network jack
RJ-11 jack
RJ-45 jack
USB port
connectors, service considerations
D
Diagnostics menu, Setup Utility
Digital Media slot light
Digital Media slot, location
display assembly removal
spare part numbers
display assembly cable, spare part number
display bezel, spare part numbers
display components, recycling
display enclosure removal
spare part numbers
display hinge removal
spare part numbers
display inverter, removal
display panel product description
removal
spare part number
Display Rubber Kit, spare part number
Display Screw Kit, spare part number
display spare part numbers
displaying system information
drive light
drives, boot order
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive spare part numbers
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe precautions
removal
spare part numbers
specifications
E
electrostatic discharge
equipment guidelines
eSATA/USB port
esc
key
Ethernet product description
exiting Setup Utility
external media card product description
external monitor port connector pinout
illustrated
F f11
key
fan removal
spare part numbers
fan always on
fan/heat sink assembly removal
spare part numbers
feet locations
spare part number
fn
key
front components
function keys
G
graphics product description
grounding equipment and methods
H
hard drive precautions
product description
removal
spare part numbers
specifications
hard drive bay
hard drive bracket, removal
hard drive cover, illustrated
Hard Drive Hardware Kit, spare part numbers
,
hard drive self test
HDMI port connector pinout
illustrated
headphone jack connector pinout
location
heat sink removal
spare part numbers
hinge removal
spare part numbers
Maintenance and Service Guide
I
internal display switch illustrated
spare part number
inverter removal
spare part number
J
jacks audio-in
audio-out
headphone
microphone
K
key components
keyboard product description
removal
spare part numbers
keyboard cover removal
spare part numbers
keys
esc
f11
fn
function
numeric keypad
Windows applications
Windows logo
L
LAN Power Saving
language support, Setup Utility
left-side components
lights battery
caps lock
Digital Media slot
drive
illustrated
num lock
optical drive
power
TouchPad
webcam
wireless
M
Main menu, Setup Utility
major components, spare part numbers
mass storage devices, spare part numbers
Maintenance and Service Guide
memory module removal
spare part numbers
memory module compartment
memory module cover, illustrated
memory product description
memory test
microphone jack connector pinout
location
microphone module illustrated
product description
removal
spare part numbers
Mini Card bracket, spare part numbers
Mini Card compartment cover, illustrated
Mini Card compartment, illustrated
model name
modem jack, connector pinout
modem module product description
removal
spare part numbers
modem module cable removal
spare part numbers
monitor port, connector pinout
N
navigating in Setup Utility
navigation keys
network jack,connector pinout
num lock light
numeric keypad keys
O
operating system product description
optical drive location
precautions
product description
removal
spare part numbers
specifications
optical drive light
P
packing guidelines
part number
passwords
plastic parts
Index
Index–3
Index
Index–4
Plastics Kit contents
spare part numbers
spare parts numbers
pointing device components
illustrated
product description
ports eSATA/USB
external monitor
HDMI
RJ-11
USB
ports product description
power button
power connector and cable location
removal
spare part number
power connector cable, spare part number
power cord location
set requirements
spare part numbers
power light
power requirements product description
Power Saving
power-on password
processor product description
removal
spare part numbers
Processor C6 State
product description audio
chipset
display panel
Ethernet
external media card
graphics
hard drive
keyboard
memory
microphone
modem
operating system
optical drive
pointing device
ports
power requirements
processor
security
serviceability
webcam
wireless
product name
product number
R
rear components
recovery full system
programs or drivers
using the recovery discs
using the recovery partition
recovery discs creating
defined
performing a recovery
Recovery Manager
recovery partition defined
performing a recovery
recycling battery
display components
removal/replacement preliminaries
procedures
restore points
restoring default settings in Setup Utility
right-side components
RJ-11 (modem) jack connector pinout
location
RJ-45 (network) jack connector pinout
location
RTC battery removal
spare part number
Rubber Feet Kit, spare part number
Rubber Kit, spare part number
S
Screw Kit, spare part number
screw listing
secondary hard drive self test
security cable slot
Security menu, Setup Utility
security product description
selecting in Setup Utility
serial number
service considerations
Maintenance and Service Guide
service tag
serviceability product description
Setup Utility changing the language
Diagnostics menu
displaying system information
exiting
Main menu
menus
navigating and selecting
restoring default settings
Security menu
starting
System Configuration menu
using
slots, security cable
solid-state drive (SSD)
speaker assembly illustrated
removal
spare part number
specifications
Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti Double-Layer Drive
computer
display assembly
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe
hard drive
optical drive
system DMA
system I/O address
system interrupt
system memory map
system board removal
spare part numbers
System Configuration menu, Setup Utility
system DMA specifications
system I/O address specifications
system information
system interrupt specifications
system memory map specifications
system recovery
system restore points
T
tools required
top components
top cover removal
spare part numbers
TouchPad
Maintenance and Service Guide
Index
TouchPad button
TouchPad components, illustrated
TouchPad light
TouchPad on/off button
TouchPad scroll zone
U
Universal Serial Bus (USB) port connector pinout
location
USB board removal
spare part number
USB board cable removal
spare part number
V
vent
Virtualization Technology
W
warranty period
webcam location
product description
webcam light
webcam module removal
spare part numbers
webcam/microphone module, spare part number
Windows applications key
Windows Backup and Restore
Windows logo key
wireless antenna
disconnecting
removal
spare part numbers
wireless button
wireless light
wireless module compartment cover, removal
wireless product description
WLAN module removal
spare part numbers
workstation guidelines
Index–5
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Table of contents
- 40 Preliminary replacement requirements
- 40 Tools required
- 40 Service considerations
- 40 Plastic parts
- 41 Grounding guidelines
- 44 Component replacement procedures
- 44 Service tag
- 45 Computer feet
- 46 Battery
- 47 Hard drive
- 49 Memory module
- 51 RTC battery
- 53 WLAN module
- 59 Optical drive
- 60 Keyboard
- 63 Keyboard cover
- 65 Speaker assembly
- 67 Display assembly
- 73 Webcam/microphone module (select models only)
- 74 Microphone module
- 75 Top cover
- 77 Bluetooth module and cable (select models only)
- 79 Modem module
- 81 Audio board
- 83 USB board
- 85 Power connector and cable
- 87 System board
- 91 Fan/heat sink assembly or heat sink
- 95 Fan (for models with UMA graphics subsystems)
- 96 Processor