Compaq Presario CQ41 Maintenance and Service Guide

Compaq Presario CQ41 Maintenance and Service Guide
Add to My manuals

advertisement

Assistant Bot

Need help? Our chatbot has already read the manual and is ready to assist you. Feel free to ask any questions about the device, but providing details will make the conversation more productive.

Manual
Compaq Presario CQ41 Maintenance and Service Guide | Manualzz

Compaq Presario CQ41 Notebook PC

Maintenance and Service Guide

Document Part Number: 581860-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2009 Hewlett-Packard Development Company, L.P.

AMD Athlon, AMD Sempron, AMD Turion, ATI, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are

U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 581860-001

Safety warning notice

Å

WARNING:

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the

AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Contents

1 Product description

2 External component identification

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons and speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Wireless antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Additional hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Maintenance and Service Guide iv

v

Contents

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Webcam/microphone module (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34

Microphone module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

Bluetooth module and cable (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Audio board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Power connector and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48

Fan/heat sink assembly or heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52

Fan (for models with UMA graphics subsystems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–56

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–57

Maintenance and Service Guide

Contents

5 Setup Utility

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

14.1-inch display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . 6–4

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6–5

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System memory map specifications (for models with discrete graphics subsystems). . . . . . . . . . . . . . . . . 6–6

System memory map specifications (for models with UMA graphics subsystems) . . . . . . . . . . . . . . . . . . 6–8

System interrupt specifications (for models with discrete graphics subsystems) . . . . . . . . . . . . . . . . . . . . 6–9

System interrupt specifications (for models with UMA graphics subsystems) . . . . . . . . . . . . . . . . . . . . . 6–10

System I/O address specifications (for models with discrete graphics subsystems) . . . . . . . . . . . . . . . . . 6–11

System I/O address specification (for models with UMA graphics subsystems) . . . . . . . . . . . . . . . . . . . 6–13

7 Screw listing

Phillips PM2.0×3.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.0×10.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.5×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Phillips PM2.5×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

Phillips PM2.5×10.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18

Phillips PM2.5×17.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–19

Phillips PM3.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–20

Maintenance and Service Guide vi

Contents

8 Backup and recovery

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–6

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-11 (modem) (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

vii Maintenance and Service Guide

1

Product description

Category

Product Name

Processors

Chipset

Graphics

Panel

Description

Compaq Presario CQ41 Notebook PC

AMD Turion™ Ultra Dual-Core M600 (2.4-GHz,

2-MB L2 cache, 3.6 GT/s HyperTransport speed)

AMD Turion Dual-Core M520 (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)

AMD Turion Dual-Core M500 (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)

AMD Athlon™ X2 Dual-Core M320 (2.1-GHz, 1-MB

L2 cache, 3.2 GT/s HyperTransport speed)

AMD Athlon X2 Dual-Core M300 (2.0-GHz, 1-MB L2 cache, 3.2 GT/s HyperTransport speed)

AMD Sempron™ X2 Single-Core M100 (2.0-GHz,

512-KB L2 cache, 3.2 GT/s HyperTransport speed)

ATI

RX881

ATI RS880M

Southbridge: AMD SB710

ATI Mobility Radeon™ HD 4330 discrete graphics processor with 512 MB of dedicated video memory

ATI Mobility Radeon 4200 unified memory architecture (UMA, integrated) with shared video memory:

Up to 510 MB of video memory on computer models equipped with 1 GB of main system memory

Up to 958 MB of video memory on computer models equipped with 2 GB of main system memory (32-bit OS)

Up to 958 MB of video memory on computer models equipped with 2 GB of main system memory (64-bit OS)

14.1-in WXGA BrightView (1280 × 800) display panel

16:10 wide aspect ratio

Discrete graphics subsystem memory

9

9

9

9

9

9

9

9

9

9

9

UMA graphics subsystem memory

9

9

9

9

9

9

9

9

9

9

9

9

(Continued)

Maintenance and Service Guide 1–1

Product description

Category

Memory

Hard drive

Optical drive

Microphone

Audio

Modem

(select models only)

Webcam

(select models only)

Ethernet

Description

2 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 8 GB of system RAM,

PC2-6400, 800-MHz, DDR2

Supports the following configurations:

4096-MB total system memory

(2048 × 2, dual-channel)

3072-MB total system memory (2048 + 1024)

2048-MB total system memory

(1024 × 2, dual-channel)

2048-MB total system memory (2048 × 1)

1024-MB total system memory (1024 × 1)

Supports a 9.50-mm, 6.35-cm (2.50-in) hard drive

Customer-accessible

Serial ATA

Supports the following hard drives:

500-GB, 5400-rpm

320-GB, 7200- and 5400-rpm

250-GB, 7200- and 5400-rpm

160-GB, 7200- and 5400-rpm

12.7-mm tray load

Serial ATA (SATA)

Fixed (removal of 1 screw required)

Customer-accessible

Parallel ATA

Supports no-optical-drive option

Supports the following drives:

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive with LightScribe

Blu-ray ROM with LightScribe DVD±R/RW

SuperMulti Double-Layer Drive

Single analog microphone

Discrete graphics subsystem memory

9

9

9

9

9

High-definition audio

Supports Microsoft® premium requirements

Presario-branded Altec Lansing speakers

56K MDC V.92 data/fax modem (select models only)

9

UMA graphics subsystem memory

9

9

9

9

9

9

VGA webcam

Fixed (no tilt)

Activity LED

640 × 480, 24 frames per second

Integrated 10/100 network interface card (NIC)

9

9

9

(Continued)

1–2 Maintenance and Service Guide

Product description

Category

Wireless

External media cards

Ports

Keyboard/pointing devices

Description

Integrated WLAN options by way of wireless module

2 wireless antennas built into display assembly

Supports no-WLAN option

Support for the following WLAN formats:

Broadcom BCM4322 802.11a/b/g/n 2x2 WLAN module

Broadcom BCM4312 802.11b/g WLAN module

Atheros AR5009 802.11a/b/g/n WLAN module

Atheros AR9285 802.11b/g/n WLAN module

Broadcom BCM2070 Bluetooth

®

2.1 module

(select models only)

Discrete graphics subsystem memory

9

9

Digital Media Slot supporting Memory Stick (MS),

Memory Stick Pro (MSP), MultiMediaCard (MMC),

Secure Digital (SD) Memory Card, and xD-Picture

Card (XD). Adapter (purchased separately) provides support for mini versions of SD, MMC, and MS Duo

Audio-in (stereo microphone)

Audio-out (stereo headphone)

RJ-11 modem (select models only)

HDMI v. 1.3b supporting 1080p with HDCP key

HP Smart Adapter power

RJ-45 network (Ethernet, includes link and activity lights)

USB 2.0

VGA (Dsub 15-pin) supports the following resolutions:

1920 × 1200 external resolution at 60 GHz

1600 × 1200 external resolution at 75 GHz hot plug/unplug with auto-detect

9

9

14.1-inch keyboard

TouchPad with 2 TouchPad buttons

Supports 2-way scroll

Taps enabled as default

9

Power requirements

90-W HP Smart Adapter with localized cable plug support (3-wire plug with ground pin, supports

3-pin DC connector)

65-W HP Smart Adapter with localized cable plug support (3-wire plug with ground pin, supports

3-pin DC connector)

Battery option:

6-cell, 2.20-Ah (47-Wh) Li-ion battery

9

UMA graphics subsystem memory

9

9

9

9

9

9

(Continued)

Maintenance and Service Guide 1–3

Product description

Category

Security

Operating system

Serviceability

Description

Kensington Security Lock

Preinstalled:

Windows

®

7 Professional (32-bit)

Windows 7 Premium (32-bit)

Windows 7 Basic (32-bit)

FreeDOS

RedFlag

End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory modules

RTC battery

Optical drive

WLAN module

Discrete graphics subsystem memory

9

9

UMA graphics subsystem memory

9

9

9 9

1–4 Maintenance and Service Guide

Top components

TouchPad

2

External component identification

Item

(1)

(2)

(3)

(4)

(5)

Component

TouchPad light

TouchPad*

Left TouchPad button*

TouchPad on/off button

TouchPad scroll zone

Description

White: TouchPad is enabled.

Amber: TouchPad is disabled.

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Enables/disables the TouchPad.

Scrolls up or down.

(6)

Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select

Start > Devices and Printers

.

Then, right-click the device representing your computer, and select

Mouse settings

.

Maintenance and Service Guide 2–1

External component identification

Lights

2–2

Item

(1)

(2)

(3)

(4)

(5)

Component

Caps lock light

Power lights (2)*

Wireless light

Num lock light

Battery light

Description

On: Caps lock is on.

On: The computer is on.

Blinking: The computer is in the Sleep state.

Off: The computer is off or in Hibernation.

Blue: An integrated wireless device, such as a wireless local area network

(WLAN) device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

On: Num lock is on or the embedded numeric keypad is enabled.

On: A battery is charging.

Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.

Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(6)

Drive light Blinking: The hard drive or optical drive is being accessed.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Maintenance and Service Guide

Buttons and speakers

External component identification

Item Component

(1)

(2)

Speakers (2)

Power button*

Description

Produce sound.

When the computer is off, press the button to turn on the computer.

When the computer is on, briefly press the button to initiate Sleep.

When the computer is in the Sleep state, briefly press the button to exit Sleep.

When the computer is in Hibernation, briefly press the button to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least

5 seconds to turn off the computer.

To learn more about your power settings, select

Start > Control Panel >

System and Security > Power Options

.

(3)

Wireless button Turns the wireless feature on or off but does not create a wireless connection.

A wireless network must be set up in order to establish a wireless connection.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in

Help and Support.

Maintenance and Service Guide 2–3

External component identification

Keys

2–4

(3)

(4)

(5)

(6)

Item Component

(1) esc

key

(2) fn

key

(7)

Windows logo key

Embedded numeric keypad keys

Windows applications key

Navigation keys (home, pg up, pg down)

Function keys

Description

Displays system information when pressed in combination with the

fn

key.

Executes frequently used system functions when pressed in combination with a function key or the

esc

key.

Displays the Windows Start menu.

Can be used like the keys on an external numeric keypad.

Displays a shortcut menu for items beneath the pointer.

Execute volume mute, volume up, or volume down when pressed in combination with the

fn

key.

Execute frequently used system functions when pressed in combination with the

fn

key.

Maintenance and Service Guide

External component identification

Display

Item Component

(1)

(2)

(3)

(4)

Internal display switch

Internal microphone

Integrated webcam light

(select models only)

Integrated webcam

(select models only)

Description

Turns off the display if the display is closed while the computer is turned on.

Records sound.

On: The integrated webcam is in use.

Records video and captures still photographs.

Maintenance and Service Guide 2–5

External component identification

Front components

Item

(1)

(2)

Component

Power light

Battery light

(3)

(4)

(5)

Drive light

Audio-in (microphone) jack

Audio-out (headphone) jack

Description

On: The computer is on.

Blinking: The computer is in the Sleep state.

Off: The computer is off or in Hibernation.

On: A battery is charging.

Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.

Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Blinking: The hard drive or optical drive is being accessed.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

2–6 Maintenance and Service Guide

External component identification

Rear component

Component

Vent

Description

Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Maintenance and Service Guide 2–7

External component identification

Right-side components

Item Component

(1)

Optical drive light

(2)

(3)

(4)

(5)

Optical drive

USB ports (2)

RJ-11 (modem) jack

(select models only)

Power connector

Description

Blinking: The optical drive is being accessed.

Reads and writes to optical discs.

Connect optional USB devices.

Connects a modem cable.

Connects an AC adapter.

2–8 Maintenance and Service Guide

External component identification

Left-side components

Item Component

(1)

Security cable slot

(5)

(6)

(7)

(2)

(3)

(4)

External monitor port

RJ-45 (network) jack

HDMI port

USB port

Digital Media Slot light

Digital Media Slot

Description

Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Connects an external VGA monitor or projector.

Connects a network cable.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

Connects an optional USB device.

On: A digital card is being accessed.

Supports the following optional digital card formats:

Memory Stick (MS)

Memory Stick Pro (MSP)

MultiMediaCard (MMC)

Secure Digital (SD) Memory Card

■ xD-Picture Card (XD)

Maintenance and Service Guide 2–9

External component identification

Bottom components

2–10

Item Component

(1)

Hard drive bay

(2)

(3)

Memory module compartment

Mini Card compartment

(4)

(5)

(6)

Battery release latch

Battery bay

Vents (3)

Description

Holds the hard drive and, on select models, the wireless LAN (WLAN) device.

Ä

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Contains the 2 memory module slots.

Holds the real-time clock (RTC) battery and, on select models, the WLAN device.

Ä

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Releases the battery from the battery bay.

Holds the battery.

Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Maintenance and Service Guide

External component identification

Wireless antennas

Two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of

Regulatory, Safety and Environmental Notices

that applies to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–11

External component identification

Additional hardware components

Item Component

(1)

Power cord*

Description

Connects an AC adapter to an AC outlet.

(2)

(3)

AC adapter

Battery*

Converts AC power to DC power.

Powers the computer when the computer is not plugged into external power.

*Batteries and power cords vary in appearance by country or region.

2–12 Maintenance and Service Guide

3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component

(1)

(2)

(3)

Product name

Serial number (s/n)

Part number/Product number (p/n)

(4)

(5)

Model description

Warranty period

Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

(4)

(5)

(6)

Item Description

(1) Display assembly

(See “Display assembly,”

Spare Part Number

for more display assembly internal component spare part information.)

14.1-in WXGA BrightView display with a microphone for models with discrete graphics subsystems

580763-001

580764-001

(2)

(3)

14.1-in WXGA BrightView display with a webcam/microphone for models with discrete graphics subsystems

14.1-in WXGA BrightView display with a microphone for models with UMA graphics subsystems

14.1-in WXGA BrightView display with a webcam/microphone for models with UMA graphics subsystems

Keyboard cover

(includes power button board and cable)

580765-001

580766-001

487299-001

Keyboard

(includes keyboard cable):

For use in Latin America

For use in South Korea

For use in Taiwan

486904-161

486904-AD1

486904-AB1

(7)

For use in Thailand

For use in the United States

Top cover

(includes TouchPad and cable)

Heat sink for models with UMA graphics subsystems

Speaker assembly

(includes speaker cable)

For use in India

For use in all countries and regions except India

System board

(includes replacement thermal material):

(includes thermal material)

486904-281

486904-001

487300-001

575284-001

486865-D61

486865-001

(8)

(9)

(10)

For models equipped with discrete graphics subsystems

For models equipped with UMA graphics subsystems

573719-001

573720-001

Fan for models with UMA graphics subsystems

486844-001

Heat sink/fan for models with discrete graphics subsystems

(includes thermal material) 575283-001

Modem module

(select models only)

For use in all countries and regions except Australia and New Zealand

For use in Australia and New Zealand

Modem module cable (includes RJ-11 connector)

Plastics Kit

(see “Plastics Kit” on page 3-9 for Plastics Kit spare part information)

510100-001

510100-011

494981-001

498322-001

(Continued)

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description

(11a) Hard drive cover

(11b) Memory module compartment cover

(11c) Mini Card compartment cover

(12) USB board

(13)

USB board cable

WLAN module

Spare Part Number

486842-001

486843-001

Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,

Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,

Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central

African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the

Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,

Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,

France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,

Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,

Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,

Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,

Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,

Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,

Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,

Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,

Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.

Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,

Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and

Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab

Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,

Yemen, Zaire, Zambia, and Zimbabwe

518434-002

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare Part Number

Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the

Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and

Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,

Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,

Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,

Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El

Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French

Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,

Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,

Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,

Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,

Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,

Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,

Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of

China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda,

Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the

Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,

South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,

Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,

Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,

Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518437-002

Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the

Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,

Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,

Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central

African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the

Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,

Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,

France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,

Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,

Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,

Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,

Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,

Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,

Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,

Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,

Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.

Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,

Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and

Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab

Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,

Yemen, Zaire, Zambia, and Zimbabwe

504593-004

(Continued)

Maintenance and Service Guide 3–5

Illustrated parts catalog

Item Description

(14)

Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the

Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and

Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,

Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,

Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,

Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El

Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French

Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,

Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,

Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan,

Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,

Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the

Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,

Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,

Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of

China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Rwanda,

Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the

Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,

South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,

Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,

Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,

Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518436-002

Mini Card bracket (not illustrated) 577509-001

Power connector and cable

Spare Part Number

486864-001

(Continued)

3–6 Maintenance and Service Guide

Item Description

(15) Base enclosure

For use in computer models with a modem module

(16)

(17)

For use in computer models without a modem module

Rubber Feet Kit

(not illustrated, includes six rubber feet)

RTC battery

(includes cable and double-sided tape)

Audio board

(18)

Audio board cable

Hard drive

(includes hard drive bracket):

500-GB, 5400-rpm

320-GB, 7200-rpm

320-GB, 5400-rpm

250-GB, 7200-rpm

250-GB, 5400-rpm

160 GB, 7200 rpm

(19)

(20)

(21)

(22)

(23)

160-GB, 5400-rpm

Hard Drive Hardware Kit

(contains screws and hard drive bracket; not illustrated)

Optical drive

(includes bezel and bracket):

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

Memory module

(PC2-6400, 800-MHz, DDR2):

1024-MB

2048-MB

Processor

(includes replacement thermal material):

AMD Turion Ultra Dual-Core M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s

HyperTransport speed)

AMD Turion Dual-Core M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s

HyperTransport speed)

AMD Turion Dual-Core M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s

HyperTransport speed)

AMD Athlon X2 Dual-Core M320 processor (2.1-GHz, 1-MB L2 cache, 3.2 GT/s

HyperTransport speed)

AMD Athlon X2 Dual-Core M300 processor (2.0-GHz, 1-MB L2 cache, 3.2 GT/s

HyperTransport speed)

AMD Sempron X2 Single-Core M100 processor (2.0-GHz, 512-KB L2 cache, 3.2 GT/s

HyperTransport speed)

Bluetooth module

(select models only)

Bluetooth module cable

Battery

6-cell Li-Ion (2.2-Ah, 47-Wh)

573728-001

573727-001

482168-001

482169-001

576254-001

583055-001

576253-001

576252-001

578024-001

576251-001

537921-001

575285-001

484170-001

Illustrated parts catalog

Spare Part Number

492248-001

487359-001

486863-001

486835-001

487344-001

486841-001

497775-001

573330-001

459611-004

575567-001

454605-002

580846-001

454925-002

482158-001

Maintenance and Service Guide 3–7

Illustrated parts catalog

Display assembly

3–8

(4)

(5)

(6)

(7)

Item Description

(1) Display bezel

For models with a microphone module

For models with a webcam/microphone module

Display Hinge Kit

(2a)

Left hinge and bracket

(2b)

Right hinge and bracket

(3) Webcam/microphone module

(select models only

)

(8)

14.1-in WXGA TFT BrightView display panel

Display inverter

Microphone module and cable

Wireless antenna transceivers and cable

For models with discrete graphics subsystems

For models with UMA graphics subsystems

Display enclosure

Display cable (not illustrated)

(includes display panel cable)

Display Screw Kit (not illustrated)

Display Rubber Kit (not illustrated; includes rubber screw covers and LCD rubber pads)

Internal display switch

(not illustrated)

Spare part number

580767-001

580768-001

486737-001

487287-001

487351-001

486736-001

517629-001

502979-001

489066-001

487284-001

486735-001

486730-001

487283-001

489862-001

Maintenance and Service Guide

Illustrated parts catalog

Plastics Kit

Item Description

Plastics Kit:

(1)

(2)

(3)

Hard drive cover (includes two captive screws)

Memory module compartment cover

Mini Card compartment cover

Spare part number

498322-001

Maintenance and Service Guide 3–9

Illustrated parts catalog

Mass storage devices

3–10

Item Description

(1) Hard drive

(includes hard drive bracket)

500-GB, 5400-rpm

320-GB, 7200-rpm

320-GB, 5400-rpm

250-GB, 7200-rpm

250-GB, 5400-rpm

160-GB, 7200-rpm

(2)

160-GB, 5400-rpm

Hard Drive Hardware Kit

(contains screws and hard drive bracket; not illustrated)

Optical drive

(includes bezel and bracket):

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

Spare part number

497775-001

573330-001

459611-004

575567-001

454605-002

580846-001

454925-002

482158-001

573728-001

573727-011

Maintenance and Service Guide

Miscellaneous parts

Description

AC adapters

90-W PFC HP Smart Adapter

65-W PFC HP Smart Adapter

Power cords

For use in Argentina

For use in Australia

For use in Brazil

For use in Denmark

For use in Europe, the Middle East, and Africa

For use in India

For use in Israel

For use in Italy

For use in the People’s Republic of China

For use in South Korea

For use in Switzerland

For use in Taiwan

For use in the United Kingdom and Singapore

For use in the United States

Screw Kit

Phillips PM3.0 × 3.0 screws

Phillips PM2.5 × 18.0 screws

Phillips PM2.5 × 10.0 screws

Phillips PM2.5 × 7.0 captive screws

Phillips PM2.5 × 6.0 screws

Phillips PM2.5 × 5.0 captive screws

Phillips PM2.5 × 5.0 screws

Phillips PM2.5 × 4.0 screws

Phillips PM2.5 × 3.0 screws

Phillips PM2.0 × 10.0 captive screws

Phillips PM2.0 × 4.0 screws

Phillips PM2.0 × 3.0 screws

Phillips PM2.0 × 2.0 screws

Maintenance and Service Guide

Illustrated parts catalog

Spare part number

463955-001

463958-001

490371-D01

490371-011

490371-201

490371-081

490371-021

490371-D61

490371-BB1

490371-061

490371-AA1

490371-AD1

490371-111

490371-AB1

490371-031

490371-001

487298-001

3–11

Illustrated parts catalog

Sequential part number listing

486835-001

486841-001

486842-001

486843-001

486844-001

486863-001

486864-001

486865-001

486865-D61

486904-001

486904-161

486904-281

486904-AB1

486904-AD1

487283-001

487284-001

Spare part number

454605-002

454925-002

459611-004

463955-001

463958-001

482158-001

482168-001

482169-001

484170-001

486730-001

486735-001

486736-001

486737-001

487287-001

487298-001

487299-001

487300-001

487344-001

487351-001

Description

250-GB, 5400-rpm hard drive (includes bracket)

160-GB, 5400-rpm hard drive (includes bracket)

320-GB, 5400-rpm hard drive (includes bracket)

90-W HP Smart Adapter

65-W HP Smart Adapter

Hard Drive Hardware Kit (contains screws and hard drive bracket)

1024-MB memory module (PC2-6400, 800-MHz, DDR2)

2048-MB memory module (PC2-6400, 800-MHz, DDR2)

6-cell Li-Ion battery (2.2-Ah, 47-Wh)

Display Screw Kit

Display cable

Display inverter

Display Hinge Kit

RTC battery (includes cable and double-sided tape)

Audio board cable

USB board

USB board cable

Fan for models with UMA graphics subsystems

Rubber Kit (includes six rubber computer feet)

Power connector and cable

Speaker assembly for use in all countries and regions except India

Speaker assembly for use in India

Keyboard for use in the United States

Keyboard for use in Latin America

Keyboard for use in Thailand

Keyboard for use in Taiwan

Keyboard for use in South Korea

Display Rubber Kit (includes rubber screw covers and LCD rubber pads)

Display enclosure

Webcam/microphone module (select models only)

Screw Kit

Keyboard cover (includes power button board and cable)

Top cover (includes TouchPad and cable)

Audio board

14.1-in WXGA TFT BrightView display panel (includes display panel cable)

3–12

(Continued)

Maintenance and Service Guide

Illustrated parts catalog

Spare part number

487359-001

489066-001

489862-001

490371-001

490371-011

490371-021

490371-031

490371-061

490371-081

490371-111

490371-201

490371-AA1

490371-AB1

490371-AD1

490371-BB1

490371-D01

490371-D61

492248-001

494981-001

497775-001

498322-001

502979-001

504593-004

510100-001

Description

Base enclosure for models without a modem module

Wireless antenna transceivers and cable for models with equipped UMA graphics subsystem

Internal display switch

Power cord for use in the United States

Power cord for use in Australia

Power cord for use in Europe, the Middle East, and Africa

Power cord for use in the United Kingdom and Singapore

Power cord for use in Italy

Power cord for use in Denmark

Power cord for use in Switzerland

Power cord for use in Brazil

Power cord for use in the People’s Republic of China

Power cord for use in Taiwan

Power cord for use in South Korea

Power cord for use in Israel

Power cord for use in Argentina

Power cord for use in India

Base enclosure for models with a modem module (select models only)

Modem module cable (includes RJ-11 connector)

500-GB, 5400-rpm hard drive (includes bracket)

Plastics Kit

Wireless antenna transceivers and cable for models equipped with discrete graphics subsystem

Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,

Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,

Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,

Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,

Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French

Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,

Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,

Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,

Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,

Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,

Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,

Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,

Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra

Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,

Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,

Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia,

Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,

Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Modem module for use in all countries and regions except Australia and New Zealand (select models only)

(Continued)

Maintenance and Service Guide 3–13

Illustrated parts catalog

Spare part number

510100-011

517629-001

518434-002

518436-002

Description

Modem module for use in Australia and New Zealand (select models only)

Microphone module and cable

Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,

Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and

Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,

Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo,

Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,

East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,

France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,

Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,

Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,

Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,

Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,

Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,

Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's

Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania,

Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the

Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,

South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,

Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and

Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United

Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,

Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin

Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African

Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,

Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,

Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,

Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,

Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,

Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether

Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua

New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the

Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,

Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,

Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the

Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,

Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab

Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,

Zambia, and Zimbabwe

(Continued)

3–14 Maintenance and Service Guide

Illustrated parts catalog

537921-001

573330-001

573719-001

573720-001

573727-001

573728-001

575283-001

575284-001

575285-001

575567-001

576251-001

576252-001

576253-001

576254-001

577509-001

578024-001

580763-001

580764-001

580765-001

580766-001

Spare part number

518437-002

Description

Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,

Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin

Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African

Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,

Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,

Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,

Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,

Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,

Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,

Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,

Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the

Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau,

Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,

Portugal, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe,

Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon

Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,

Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United

Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,

Zambia, and Zimbabwe

Bluetooth module (select models only)

320-GB, 7200-rpm hard drive (includes bracket)

System board for models equipped with a discrete graphics subsystem (includes thermal material)

System board for models with UMA graphics subsystems (includes thermal material)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

Heat sink/fan for models with discrete graphics subsystems (includes thermal material)

Heat sink for models with UMA graphics subsystems (includes thermal material)

Bluetooth module cable (select models only)

250-GB, 7200-rpm hard drive (includes bracket)

AMD Sempron X2 Single-Core M100 processor (2.0-GHz, 512-KB L2 cache, 3.2 GT/s HyperTransport speed)

AMD Athlon X2 Dual-Core M320 processor (2.1-GHz, 1-MB L2 cache, 3.2 GT/s HyperTransport speed)

AMD Turion Dual-Core M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)

AMD Turion Ultra Dual-Core M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s HyperTransport speed)

Mini Card bracket

AMD Athlon X2 Dual-Core M300 processor (2.0-GHz, 1-MB L2 cache, 3.2 GT/s HyperTransport speed)

14.1-in WXGA BrightView display with a microphone module for models with discrete graphics subsystems

14.1-in WXGA BrightView display with a webcam/microphone module for models with discrete graphics subsystems

14.1-in WXGA BrightView display with a webcam/microphone module for models with UMA graphics subsystems

14.1-in WXGA BrightView display with a webcam/microphone module for models with UMA graphics subsystems

(Continued)

Maintenance and Service Guide 3–15

Illustrated parts catalog

Spare part number

580767-001

580768-001

580846-001

583055-001

Description

Display bezel for models with a microphone module

Display bezel for models with a webcam/microphone module

160-GB, 7200-rpm hard drive (includes bracket)

AMD Turion Dual-Core M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)

3–16 Maintenance and Service Guide

4

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

Ä

CAUTION:

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

Ä

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Removal and replacement procedures

Drive handling

Ä

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.

Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

Ä

CAUTION:

To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

Ä

CAUTION:

A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

10%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

Relative humidity

40%

15,000 V 7,500 V

55%

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a component or assembly.

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.

When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

Maintenance and Service Guide 4–3

Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V

4–4 Maintenance and Service Guide

Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component

(1)

Product name

(2)

(3)

Serial number (s/n)

Part number/Product number (p/n)

(4)

(5)

Model description

Warranty period

Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.

Maintenance and Service Guide 4–5

Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number

486863-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.

4–6 Maintenance and Service Guide

Removal and replacement procedures

Battery

Description

6-cell Li-Ion battery (2.2-Ah, 47-Wh)

Spare part number

484170-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch

1

to release the battery.

3. Pivot the battery

2

upward and lift it out of the computer

3

.

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place

Maintenance and Service Guide 4–7

Removal and replacement procedures

Hard drive

Description

500-GB, 5400-rpm hard drive

320-GB, 7200-rpm hard drive

320-GB, 5400-rpm hard drive

250-GB, 7200-rpm hard drive

250-GB, 5400-rpm hard drive

160-GB, 7200-rpm hard drive

160-GB, 5400-rpm hard drive

Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws)

Spare part number

497775-001

573330-001

459611-004

575567-001

454605-002

580846-001

454925-002

482158-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.5×5.0 captive screws 1 that secure the hard drive cover to the computer.

3. Lift the left side 2 of the hard drive cover, swing it to the right, and remove the cover 3 . The hard drive cover is included in the Plastics Kit, spare part number 498322-001.

4–8 Maintenance and Service Guide

Removal and replacement procedures

4. Remove the three Phillips PM2.0×4.0 screws 1 that secure the hard drive to the computer.

5. Use the Mylar tab 2 on the hard drive to slide the hard drive 3 to the left.

6. Remove the hard drive 4 from the hard drive bay.

7. If it is necessary to replace the hard drive bracket, follow these steps: a. Remove the two Phillips PM3.0×3.0 screws

1

from each side of the hard drive. b. Lift the bracket

2

straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

Maintenance and Service Guide 4–9

Removal and replacement procedures

Memory module

Description

1024-MB (PC2-6400, 800-MHz, DDR2)

2048-MB (PC2-6400, 800-MHz, DDR2)

Spare part number

482168-001

482169-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the hard drive cover (see “Hard drive” on page 4-8

).

Remove the memory module:

The top memory module slot is for expansion memory and the bottom slot is for primary memory.

1. Position the computer with the front toward you.

2. Loosen the Phillips PM2.5×7.0 captive screw

1

that secures the memory module compartment cover to the computer.

3. Lift the right side of the cover

2

, swing it to the left, and lift the cover off the computer

3

. The memory module compartment cover is included in the Plastics Kit, spare part number 498322-001.

4–10 Maintenance and Service Guide

Removal and replacement procedures

4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

5. Remove the memory module

2

by pulling the module away from the slot at an angle.

Memory modules are designed with a notch module slot.

3

to prevent incorrect insertion into the memory

Reverse this procedure to install a memory module.

Maintenance and Service Guide 4–11

Removal and replacement procedures

RTC battery

Description

RTC battery (includes cable and double-sided tape)

Spare part number

486835-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

Remove the RTC battery:

1. Loosen the two Phillips PM2.5×5.0 captive screws

1

that secure the Mini Card compartment cover to the computer.

2. Lift the right side of the Mini Card compartment cover 2 , swing it to the left, and remove the cover 3 .

4–12 Maintenance and Service Guide

3. Disconnect the RTC battery cable 1 from the system board.

4. Release the two-sided tape 2 that holds the RTC battery.

5. Remove the RTC battery 3 .

Removal and replacement procedures

Reverse this procedure to install the RTC battery.

Maintenance and Service Guide 4–13

Removal and replacement procedures

WLAN module

Description Spare part number

Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,

Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,

Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia,

Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,

Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,

Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,

Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,

Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory

Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,

Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,

Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,

Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,

Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,

Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,

Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,

Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra

Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,

Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,

Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,

Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab

Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,

Zambia, and Zimbabwe

518434-002

Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,

Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape

Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East

Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,

France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,

Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,

Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,

Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,

Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,

Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,

Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the

Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New

Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the

Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi

Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon

Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.

Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,

Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,

Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,

Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

518437-002

(Continued)

4–14 Maintenance and Service Guide

Removal and replacement procedures

Description Spare part number

Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,

Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and

Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,

Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the

Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the

Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,

Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,

Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,

Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,

Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,

Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,

Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the

Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,

Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the

Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,

San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,

Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri

Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,

Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and

Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the

United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and

Zimbabwe

504593-004

Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and

Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,

Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape

Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,

Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East

Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,

France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,

Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,

Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,

Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,

Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the

Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,

Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,

New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,

Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of

Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,

Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,

South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the

Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,

Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the

United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,

Yemen, Zaire, Zambia, and Zimbabwe

518436-002

Mini Card bracket 577509-001

Maintenance and Service Guide 4–15

Removal and replacement procedures

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

Remove the WLAN module (for models with discrete graphics subsystems):

Ä

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Remove the RTC battery (see

“RTC battery” on page 4-12

).

2. Position the computer with the front toward you.

3. Disconnect the WLAN antenna cables

1

from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

4. Remove the two Phillips PM2.0×4.0 screws

2

that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

5. Remove the WLAN module

3

by pulling the module away from the slot at an angle.

WLAN modules are designed with a notch

4

to prevent incorrect insertion of the WLAN module into the WLAN module slot.

4–16 Maintenance and Service Guide

Removal and replacement procedures

6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.5×4.0 screws 1 that secure it to the base enclosure.

7. Lift the bracket

2

straight up to remove it.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide 4–17

Removal and replacement procedures

Remove the WLAN module (for models with UMA graphics subsystems):

Ä

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Remove the hard drive cover (see “Hard drive” on page 4-8

).

2. Position the computer with the front toward you.

3. Disconnect the WLAN antenna cables

1

from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

4. Remove the two Phillips PM2.0×4.0 screws

2

that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

5. Remove the WLAN module

3

by pulling the module away from the slot at an angle.

WLAN modules are designed with a notch

4

to prevent incorrect insertion of the WLAN module into the WLAN module slot.

4–18 Maintenance and Service Guide

Removal and replacement procedures

6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.5×4.0 screws 1 that secure it to the base enclosure.

7. Lift the bracket

2

straight up to remove it.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide 4–19

Removal and replacement procedures

Optical drive

The optical drive spare part kit includes an optical drive bezel and bracket.

Description

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

Spare part number

573727-001

573728-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

Remove the optical drive:

1. Position the computer with the right side toward you.

2. Remove the Phillips PM2.5×5.0 screw

1

that secures the optical drive to the computer.

3. Insert a thin tool, such as a paper clip

2

, into the release access and press to release the drive. (The optical drive disc tray is partially ejected from the optical drive.)

4. Use the disc tray frame to slide the optical drive

3

out of the computer.

4–20

Reverse this procedure to reassemble and install an optical drive.

Maintenance and Service Guide

Removal and replacement procedures

Keyboard

Description

For use in Latin America

For use in South Korea

For use in Taiwan

For use in Thailand

For use in the United States

Spare part number

486904-161

486904-AD1

486904-AB1

486904-281

486904-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the hard drive cover (see “Hard drive” on page 4-8

).

6. Remove the Mini Card compartment cover (see “RTC battery” on page 4-12 ).

7. Remove the optical drive (see

“Optical drive” on page 4-20

).

Remove the keyboard:

1. Remove the three Phillips PM2.5×17.0 screws that secure the keyboard to the computer.

Maintenance and Service Guide 4–21

Removal and replacement procedures

2. Turn the computer display-side up with the front toward you.

3. Open the computer as far as possible.

4. Lift the rear edge 1 of the keyboard until it rests at an angle.

The keyboard is held by two-sided tape.

5. Slide the keyboard 2 back until the tabs on the bottom of the keyboard are clear of the keyboard cover.

4–22 Maintenance and Service Guide

Removal and replacement procedures

6. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable

2

from the system board.

7. Remove the keyboard.

Reverse this procedure to install the keyboard.

Maintenance and Service Guide 4–23

Removal and replacement procedures

Keyboard cover

Description

Keyboard cover (includes power button board and cable)

Spare part number

487299-001

Before removing the keyboard cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive cover (see

“Hard drive” on page 4-8 )

b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Optical drive (see “Optical drive” on page 4-20)

d. Keyboard (see

“Keyboard” on page 4-21 )

Remove the keyboard cover:

1. Remove the Phillips PM2.0×3.0 broadhead screw

1

from the optical drive bay, the Phillips PM2.5×5.0 screw 2 from the hard drive bay, and four Phillips PM2.0×3.0 screws 3 from the battery bay.

2. From the base enclosure rear corners, remove the two Phillips PM2.5×10.0 screws 4 that secure the keyboard cover to the computer.

4–24 Maintenance and Service Guide

Removal and replacement procedures

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Remove the Phillips PM2.5×6.0 screw 1 from the front left corner of the keyboard cover.

6. Release the ZIF connector to which the power button board cable 2 is connected and disconnect the cable from the system board.

7. Lift and remove the keyboard cover

3

from the computer.

Reverse this procedure to install the keyboard cover.

Maintenance and Service Guide 4–25

Removal and replacement procedures

Speaker assembly

Description

Speaker assembly for use in all countries and regions except for India

Speaker assembly for use in India

Spare part number

486865-001

486865-D61

Before removing the speaker assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive cover (see

“Hard drive” on page 4-8 )

b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Optical drive cover (see “Optical drive” on page 4-20

) d. Keyboard (see

“Keyboard” on page 4-21 )

e. Keyboard cover (see

“Keyboard cover” on page 4-24

)

Remove the speaker assembly:

1. Disconnect the speaker cable

1

from the system board.

2. Release the zero insertion force (ZIF) connector for the num lock cable

2

from the system board.

4–26 Maintenance and Service Guide

Removal and replacement procedures

3. Remove the two Phillips PM2.5×3.0 screws 1 that secure the speaker assembly to the computer.

4. Lift the speaker assembly 2 straight up to remove it from the computer.

Reverse this procedure to install the speaker assembly.

Maintenance and Service Guide 4–27

Removal and replacement procedures

Display assembly

The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, webcam (select models only), microphone, nameplate, and logo.

Description Spare part number

14.1-in WXGA BrightView display with a microphone for models with discrete graphics subsystems 580763-001

580764-001 14.1-in WXGA BrightView display with a webcam/microphone module for models with discrete graphics subsystems

14.1-in WXGA BrightView display with a microphone module for models with UMA graphics subsystems

14.1-in WXGA BrightView display with a webcam/microphone module for models with UMA graphics subsystems

580765-001

580766-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-14

).

6. Remove the following components: a. Hard drive cover (see

“Hard drive” on page 4-8 )

b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Optical drive (see “Optical drive” on page 4-20

d. Keyboard (see

“Keyboard” on page 4-21 )

e. Keyboard cover (see

“Keyboard cover” on page 4-24

) f. Speaker assembly (see

“Speaker assembly” on page 4-26 )

4–28 Maintenance and Service Guide

Removal and replacement procedures

Remove the display assembly:

1. Turn the computer display-side up, with the front toward you.

2. Open the computer as far as possible.

3. Remove the wireless antenna cable 1 from the hole in the system board and the routing channels and clips built into the top cover.

For models with UMA graphics subsystems, the antenna cable routes to the hard drive bay. For models with discrete graphics subsystems, the antenna cable routes to the Mini Card compartment.

4. Disconnect the display panel cable

2

from the system board.

5. Remove the microphone cable 1 from the hole in the system board and the routing channels and clips built into the top cover.

6. Disconnect the microphone cable from the system board

2

.

Ä

CAUTION:

Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

Maintenance and Service Guide 4–29

Removal and replacement procedures

7. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer.

8. Remove the display assembly 2 .

9. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the

Mylar screw covers

1

and the two Phillips PM2.5×5.0 screws

2

on the display bezel lower edge.The display rubber screw covers are included in the Display Rubber Kit, spare part number 487283-001.

4–30 Maintenance and Service Guide

Removal and replacement procedures

10. Flex the inside edges of the top edge 1 , the left and right sides 2 , and the bottom edge of the display bezel

3

until the bezel disengages from the display enclosure.

11. Remove the display bezel

4

. The display bezel without a webcam module is available using spare part number

580767-001. The display bezel with a webcam module is available using 580768-001.

12. If it is necessary to replace the display inverter, lift the inverter

1

from the clips in the display enclosure as far as the display panel cable and the backlight cable will allow.

13. Disconnect the display panel cable

2

and the backlight cable

3

from the display inverter. The display inverter is available using spare part number 486736-001.

Maintenance and Service Guide 4–31

Removal and replacement procedures

14. If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure.

15. Remove the display panel

2

. The display panel is available using the spare part number 487351-001.

16. If it is necessary to replace the display cable, follow these steps: a. Peel back the plastic

1

that covers the cable.

b. Remove the tape

2

that secures the cable to the display.

c. Unplug the cable

3

from the display.

d. Remove the cable from the display

4

. The display cable is available using spare part number 486735-001.

4–32 Maintenance and Service Guide

Removal and replacement procedures

17. If it is necessary to replace the display hinges, loosen the four Phillips PM2.0×3.0 screws 1 that secure each hinge to the display panel.

Remove and install the screws in the sequence indicated on the display hinge bracket.

18. Remove the display hinges

2

. The Display Hinge Kit is available using spare part number 486737-001.

19. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.5×3.0 screw

1

that secures each transceiver to the display enclosure.

20. Detach the wireless antenna transceivers

2

from the display enclosure. The transceivers are secured by a foil wrapping.

21. Release the wireless antenna transceivers and cables from the clips

3

built into the display enclosure.

22. Remove the wireless antenna transceivers and cables

4

from the display enclosure. The wireless antenna transceivers and cables are available using spare part number 502979-001 for models with discrete graphics subsystems, and spare part number 489066-001 for models with UMA graphics subsystems.

Reverse this procedure to reassemble and install the display assembly.

Maintenance and Service Guide 4–33

Removal and replacement procedures

Webcam/microphone module (select models only)

Description

Webcam/microphone module

Spare part number

487287-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-14

).

6. Remove the following components: a. Hard drive cover (see

“Hard drive” on page 4-8 )

b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Optical drive (see “Optical drive” on page 4-20

d. Keyboard (see

“Keyboard” on page 4-21 )

e. Keyboard cover (see

“Keyboard cover” on page 4-24

) f. Speaker assembly (see

“Speaker assembly” on page 4-26 )

g. Display assembly (see “Display assembly” on page 4-28 )

Remove the webcam/microphone module:

1. Lift the webcam/microphone module 1 as far from the display enclosure as the webcam/microphone module cable allows.

2. Disconnect the webcam/microphone module cable

2

from the webcam/microphone module.

4–34

3. Remove the webcam/microphone module.

Reverse this procedure to install the webcam/microphone module.

Maintenance and Service Guide

Removal and replacement procedures

Microphone module

Description

Microphone module (includes cable)

Spare part number

517629-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-14

).

6. Remove the following components: a. Hard drive cover (see

“Hard drive” on page 4-8 )

b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Optical drive (see “Optical drive” on page 4-20

d. Keyboard (see

“Keyboard” on page 4-21 )

e. Keyboard cover (see

“Keyboard cover” on page 4-24

) f. Speaker assembly (see

“Speaker assembly” on page 4-26 )

g. Display assembly (see “Display assembly” on page 4-28 )

Remove the microphone module:

1. Release the tabs 1 built into the display enclosure.

2. Release the microphone receiver 2 from the display enclosure. The microphone receiver is secured by two-sided tape.

3. Remove the microphone cable

3

and receiver from the display enclosure.

Reverse this procedure to install the microphone module.

Maintenance and Service Guide 4–35

Removal and replacement procedures

Top cover

The top cover spare part kit includes the TouchPad button board and cable and TouchPad board and cable.

Description Spare part number

Top cover (includes TouchPad and cable and TouchPad button board and cable) 487300-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Mini Card compartment cover (see

“RTC battery” on page 4-12)

c. Mini Card bracket (see “WLAN module” on page 4-14

d. Optical drive (see “Optical drive” on page 4-20 )

e. Keyboard (see

“Keyboard” on page 4-21 )

f. Switch cover (see “Keyboard cover” on page 4-24 )

g. Speaker assembly (see

“Speaker assembly” on page 4-26 )

h. Display assembly (see “Display assembly” on page 4-28 )

Remove the top cover:

1. Turn the computer upside down with the front toward you.

2. Remove the following screws that secure the top cover to the base enclosure:

1

Three Phillips PM2.5×10.0 screws

2

Two Phillips PM2.5×5.0 screws

3

Two Phillips PM2.0×3.0 screws

4–36 Maintenance and Service Guide

3. Turn the computer right-side up, with the front toward you.

4. Disconnect the following cables from the system board:

1 TouchPad cable with zero insertion force (ZIF) connector

2

USB cable

Removal and replacement procedures

5. Remove the two Phillips PM2.5×6.0 screws

1

that secure the top cover to the base enclosure.

6. Lift up the front edge of the top cover until it releases from the base

2

.

7. Remove the top cover

3

.

Reverse this procedure to install the top cover.

Maintenance and Service Guide 4–37

Removal and replacement procedures

Bluetooth module and cable (select models only)

Description

Bluetooth module

Bluetooth module cable

Spare part number

537921-001

575285-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Mini Card bracket (see “WLAN module” on page 4-14)

d. Optical drive (see “Optical drive” on page 4-20 )

e. Keyboard (see

“Keyboard” on page 4-21 )

f. Keyboard cover (see

“Keyboard cover” on page 4-24

) g. Speaker assembly (see

“Speaker assembly” on page 4-26 )

h. Display assembly (see “Display assembly” on page 4-28 )

i. Top cover (see

“Top cover” on page 4-36

)

4–38 Maintenance and Service Guide

Removal and replacement procedures

Remove the Bluetooth module and cable:

1. Turn the top cover upside down with the front toward you.

2. Lift the Bluetooth module 1 away from computer.

3. Disconnect the Bluetooth module cable 2 from the system board and Bluetooth module.

4. Release the tape 3 that secures cable.

5. Remove Bluetooth module and cable 4 .

Reverse this procedure to install the Bluetooth module and cable.

Maintenance and Service Guide 4–39

Removal and replacement procedures

Modem module

Description

Modem module for use in all countries and regions except Australia and New Zealand

Modem module for use only in Australia and New Zealand

Spare part number

510100-001

510100-011

Before removing the modem module, follow these steps

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Mini Card bracket (see “WLAN module” on page 4-14 )

d. Optical drive (see “Optical drive” on page 4-20 )

e. Keyboard (see

“Keyboard” on page 4-21 )

f. Keyboard cover (see

“Keyboard cover” on page 4-24

) g. Speaker assembly (see

“Speaker assembly” on page 4-26 )

h. Display assembly (see “Display assembly” on page 4-28 )

i. Top cover (see

“Top cover” on page 4-36

)

4–40 Maintenance and Service Guide

Removal and replacement procedures

Remove the modem module:

1. Turn the computer right-side up, with the front toward you.

2. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem module to the system board.

3. Disconnect the modem module cable 2 from the modem module.

4. Lift up on the front of the modem module 3 to disconnect it from the system board.

Reverse this procedure to install the modem module.

When replacing the modem module, be sure that the connector on the bottom of the modem module connects firmly to the system board.

Maintenance and Service Guide 4–41

Removal and replacement procedures

Audio board

Description

Audio board

Audio board cable

Spare part number

487344-001

486841-001

Before removing the audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Mini Card bracket (see “WLAN module” on page 4-14 )

d. Optical drive (see “Optical drive” on page 4-20 )

e. Keyboard (see

“Keyboard” on page 4-21 )

f. Keyboard cover (see

“Keyboard cover” on page 4-24

) g. Speaker assembly (see

“Speaker assembly” on page 4-26 )

h. Display assembly (see “Display assembly” on page 4-28 )

i. Top cover (see

“Top cover” on page 4-36

)

4–42 Maintenance and Service Guide

Removal and replacement procedures

Remove the audio board and cable:

1. Disconnect the audio board cable 1 from the system board.

2. Remove the cable from between the components that secure it in the base 2 .

3. Remove the two Phillips PM2.5×3.0 screws 3 that secures the audio board to the system board.

4. Lift the rear edge of the audio board 4 so that the audio connectors slide out of the openings in the base enclosure and remove the audio board and cable.

Reverse this procedure to install the audio board.

Maintenance and Service Guide 4–43

Removal and replacement procedures

USB board

Description

USB board

USB board cable

Spare part number

486842-001

486843-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Mini Card bracket (see “WLAN module” on page 4-14 )

d. Optical drive (see “Optical drive” on page 4-20 )

e. Keyboard (see

“Keyboard” on page 4-21 )

f. Keyboard cover (see

“Keyboard cover” on page 4-24

) g. Speaker assembly (see

“Speaker assembly” on page 4-26 )

h. Display assembly (see “Display assembly” on page 4-28 )

i. Top cover (see

“Top cover” on page 4-36

)

4–44 Maintenance and Service Guide

Removal and replacement procedures

Remove the USB board and cable:

1. Turn the computer display-side up, with the right side toward you.

2. Disconnect the USB board cable 1 from the system board.

3. Remove the cable 2 from the base enclosure clips.

4. Remove the Phillips PM2.5×3.0 screw 3 that secures the USB board to the computer.

5. Lift the USB board 4 straight up to remove it from the computer.

Reverse this procedure to install the USB board.

Maintenance and Service Guide 4–45

Removal and replacement procedures

Power connector and cable

Description

Power connector and cable

Spare part number

486864-001

Before removing the power connector and cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Mini Card compartment cover (see

“RTC battery” on page 4-12 )

c. Mini Card bracket (see “WLAN module” on page 4-14 )

d. Optical drive (see “Optical drive” on page 4-20 )

e. Keyboard (see

“Keyboard” on page 4-21 )

f. Keyboard cover (see

“Keyboard cover” on page 4-24

) g. Speaker assembly (see

“Speaker assembly” on page 4-26 )

h. Display assembly (see “Display assembly” on page 4-28 )

i. Top cover (see

“Top cover” on page 4-36

)

4–46 Maintenance and Service Guide

Removal and replacement procedures

Remove the power connector and cable:

1. Turn the computer right-side up.

2. Position the computer with the right side toward you.

3. Disconnect the power connector cable 1 from the bottom of the system board.

4. Remove the power connector 2 from the clip built into the base enclosure. The power connector is secured by two-sided tape.

Reverse this procedure to install the power connector and cable.

Maintenance and Service Guide 4–47

Removal and replacement procedures

System board

The system board spare part kit includes replacement thermal material.

Description

System board for models with discrete graphics subsystems

System board for models with UMA graphics subsystems

Spare part number

573719-001

573720-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Memory module (see

“Memory module” on page 4-10 )

c. RTC battery (see “RTC battery” on page 4-12

)

d. WLAN module (see “WLAN module” on page 4-14

)

e. Optical drive (see “Optical drive” on page 4-20 )

f. Keyboard (see

“Keyboard” on page 4-21 )

g. Keyboard cover (see

“Keyboard cover” on page 4-24

) h. Speaker assembly (see

“Speaker assembly” on page 4-26 )

i. Display assembly (see “Display assembly” on page 4-28 )

j. Top cover (see

“Top cover” on page 4-36

)

4–48 Maintenance and Service Guide

Removal and replacement procedures

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

Fan/heat sink assembly (see

Processor (see

“Fan/heat sink assembly or heat sink” on page 4-52

“Processor” on page 4-57 )

)

Remove the system board:

1. Turn the computer display-side up.

2. Position the computer with the right side toward you.

3. Disconnect the following cables from the system board:

1

Modem cable

2 Audio board cable

3

USB board cable

4 Fan cable

Maintenance and Service Guide 4–49

Removal and replacement procedures

4. Disconnect the power connector cable.

5. Remove the two Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.

4–50 Maintenance and Service Guide

Removal and replacement procedures

6. Lift the right side 1 of the system board until it rests at an angle 2 .

7. Remove the system board by sliding it to the right at an angle 3 until the connectors on the left side of the system board disengage from the base enclosure.

8. If it is necessary to replace the RJ-11 connector and cable, remove the RJ-11 connector

1

from the clip built into the base enclosure.

9. Remove the cable

2

from the routing channel built into the base enclosure. The RJ-II connector and cable are available using spare part number 494981-001.

Reverse this procedure to install the system board.

Maintenance and Service Guide 4–51

Removal and replacement procedures

Fan/heat sink assembly or heat sink

Description

Fan/heat sink assembly for models with discrete graphics subsystems (includes thermal material)

Heat sink for models with UMA graphics subsystems (includes thermal material)

Spare part number

575283-001

575284-001

To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the heat sink (for models with UMA graphics subsystems) or the fan/heat sink assembly (for models with discrete graphics subsystems) follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Memory module (see

“Memory module” on page 4-10 )

c. RTC battery (see “RTC battery” on page 4-12

)

d. WLAN module (see “WLAN module” on page 4-14

)

e. Optical drive (see “Optical drive” on page 4-20 )

f. Keyboard (see

“Keyboard” on page 4-21 )

g. Keyboard cover (see

“Keyboard cover” on page 4-24

) h. Speaker assembly (see

“Speaker assembly” on page 4-26 )

i. Display assembly (see “Display assembly” on page 4-28 )

j. Top cover (see

“Top cover” on page 4-36

) k. System board (see

“System board” on page 4-48 )

4–52 Maintenance and Service Guide

Removal and replacement procedures

Remove the fan/heat sink:

1. Turn the system board upside down, with the front toward you.

Steps 2 through 4 apply to computer models equipped with graphics subsystems with discrete memory. Steps 5 and 6 apply to computer models equipped with graphics subsystems with UMA memory.

2. Disconnect the fan cable

1

.

3. Loosen the four captive Phillips PM2.0×10.0 screws

2

that secure the fan/heat sink assembly to the system board.

4. Remove the fan/heat sink assembly

3

.

Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

Maintenance and Service Guide 4–53

Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly and the system board each time the heat sink assembly is removed. Thermal material is applied to the discrete fan/heat sink to correspond with components on the system board as follows: the processor 1 , the Northbridge chip 2 , the ATI video chip

3

, and the capacitors

4

. Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare parts.

Steps 5 and 6 apply to computer models equipped with graphics subsystems with UMA memory. Steps 2 through

4 apply to computer models equipped with graphics subsystems with discrete memory.

5. Loosen the four captive Phillips PM2.0×10.0 screws 1 that secure the heat sink assembly to the system board.

6. Remove the heat sink assembly 2 .

Due to the adhesive quality of the thermal material located between the heat sink assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach the assembly.

4–54 Maintenance and Service Guide

Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surface of the heat sink assembly and the system board each time the heat sink assembly is removed. Thermal material is applied to the heat sink to correspond with components on the system board as follows: the processor 1 , the Northbridge chip 2 , and the capacitors 3 .

Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare parts.

Reverse this procedure to install the fan/heat sink assembly.

Maintenance and Service Guide 4–55

Removal and replacement procedures

Fan (for models with UMA graphics subsystems)

Description

Fan

Spare part number

486844-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Memory module (see

“Memory module” on page 4-10 )

c. RTC battery (see “RTC battery” on page 4-12

)

d. WLAN module (see “WLAN module” on page 4-14

)

e. Optical drive (see “Optical drive” on page 4-20 )

f. Keyboard (see

“Keyboard” on page 4-21 )

g. Keyboard cover (see

“Keyboard cover” on page 4-24

) h. Speaker assembly (see

“Speaker assembly” on page 4-26 )

i. Display assembly (see “Display assembly” on page 4-28 )

j. Top cover (see

“Top cover” on page 4-36

) k. System board (see

“System board” on page 4-48 )

Remove the fan:

1. Position the base enclosure with the front toward you.

2. Remove the two black Phillips PM2.5×5.0 screws

1

that secure the fan to the computer.

3. Lift the fan from the base enclosure

2

.

4–56

Reverse this procedure to install the fan.

Maintenance and Service Guide

Removal and replacement procedures

Processor

The processor spare part kit includes replacement thermal material.

Description

AMD Turion Ultra Dual-Core 35W M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s

HyperTransport speed)

AMD Turion Dual-Core 35W M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)

AMD Turion Dual-Core 35W M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)

AMD Athlon X2 Dual-Core 35W M320 processor (2.1 GHz, 1-MB L2 cache, 3.2 GT/s

HyperTransport speed)

AMD Athlon X2 Dual-Core 35W M300 processor (2.0-GHz, 1-MB L2 cache, 3.2 GT/s

HyperTransport speed)

AMD Sempron X2 Single-Core 25W M100 processor (2.0-GHz, 512-KB L2 cache, 3.2 GT/s

HyperTransport speed)

Spare part number

576254-001

583055-001

576253-001

576252-001

578024-001

576251-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7

).

5. Remove the following components: a. Hard drive (see

“Hard drive” on page 4-8

) b. Memory module (see

“Memory module” on page 4-10 )

c. RTC battery (see “RTC battery” on page 4-12

)

d. WLAN module (see “WLAN module” on page 4-14

)

e. Optical drive (see “Optical drive” on page 4-20 )

f. Keyboard (see

“Keyboard” on page 4-21 )

g. Keyboard cover (see

“Keyboard cover” on page 4-24

) h. Speaker assembly (see

“Speaker assembly” on page 4-26 )

i. Display assembly (see “Display assembly” on page 4-28 )

j. Top cover (see

“Top cover” on page 4-36

) k. System board (see

“System board” on page 4-48 )

l. Fan/heat sink assembly (see

“Fan/heat sink assembly or heat sink” on page 4-52

)

Maintenance and Service Guide 4–57

Removal and replacement procedures

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one half-turn counterclockwise until you hear a click.

2. Lift the processor

2

straight up to remove it.

When you install the processor, the gold triangle embossed on the processor socket.

3

on the processor must be aligned with the triangle

4

Reverse this procedure to install the processor.

4–58 Maintenance and Service Guide

5

Setup Utility

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

»

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

.

2. When the Startup Menu is displayed, press

f10

.

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

. When the Startup Menu is displayed, press

f10

.

2. Use the arrow keys to select

System Configuration > Language

, and then press

enter

.

3. Use the arrow keys to select a language, and then press

enter

.

4. When a confirmation prompt with your language selected is displayed, press

enter

.

5. To save your change and exit Setup Utility, use the arrow keys to select

Exit > Exit Saving Changes

, and then press

enter

.

Your change goes into effect immediately.

Maintenance and Service Guide 5–1

Setup Utility

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or

f5

or

f6

.

To select an item, press

enter

.

To close a text box or return to the menu display, press

esc

.

To display additional navigation and selection information while Setup Utility is open, press

f1

.

Displaying system information

You can use Setup Utility to view such information as the system time and date and information that identifies the computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup

Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

. When the Startup Menu is displayed, press

f10

.

2. Select the

Main

menu.

3. To exit Setup Utility without changing any settings, use the arrow keys to select

Exit > Exit Discarding

Changes

, and then press

enter

.

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

f10

.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

esc

. When the Startup Menu is displayed, press

f10

.

2. Use the arrow keys to select

Exit > Load Setup Defaults

, and then press

enter

.

3. When the Setup Confirmation is displayed, press

enter

.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

enter

.

Setup Utility default settings go into effect when the computer restarts.

Your password, security, and language settings are not changed when you restore the factory default settings.

5–2 Maintenance and Service Guide

Setup Utility

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

To exit Setup Utility and save your changes from the current session:

If Setup Utility menus are not visible, press

esc

to return to the menu display. Then use the arrow keys to select

Exit > Exit Saving Changes

, and then press

enter

.

To exit Setup Utility without saving your changes from the current session:

If Setup Utility menus are not visible, press

esc

to return to the menu display. Then use the arrow keys to select

Exit > Exit Discarding Changes

, and then press

enter

.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

Some of Setup Utility menu items listed in this chapter may not be supported by your computer.

Main menu

Select

System information

To do this

View and change the system time and date.

View identification information about the computer.

View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security menu

Select

Administrator password

Power-On Password

To do this

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.

Maintenance and Service Guide 5–3

Setup Utility

System Configuration menu

Select

Language Support

Button Sound (select models only)

Virtualization Technology (select models only)

Processor C6 State (select models only)

LAN Power Saving (select models only)

To do this

Change Setup Utility language.

Enable/disable the capacitative button tapping sound.

Enable/disable the processor Virtualization Technology.

Enable/disable the processor C6 sleep state.

Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.

Enable/disable Card Reader/1394 Power Saving.

Card Reader/1394 Power Saving (select models only)

Fan Always On

Boot Options

Enable/disable Fan Always On. When enabled, the computer fan will always be on.

Set the following boot options:

f9

and

f10

Delay (seconds)—Set the delay for the

f9

and

f10

functions of

Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

CD-ROM boot—Enable/disable boot from CD-ROM.

Floppy boot—Enable/disable boot from diskette.

Internal Network Adapter boot—Enable/disable boot from Internal

Network Adapter.

Boot Order—Set the boot order for:

USB Floppy

Internal CD/DVD ROM drive

USB CD/DVD ROM drive

Hard drive

USB Diskette on Key

USB hard disk

Network adapter

Diagnostics menu

Select

Hard Disk Self Test

To do this

Run a comprehensive self-test on the hard drive.

On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Run a comprehensive self-test on a secondary hard drive.

Secondary Hard Disk Self Test

(select models only)

Memory Test Run a diagnostic test on the system memory.

5–4 Maintenance and Service Guide

6

Specifications

Computer specifications

Metric U.S.

Dimensions

Length

Width

Height (front to rear)

Weight

Input power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Relative humidity

Operating

Nonoperating

Maximum altitude

(unpressurized)

Operating

23.96 cm

33.4 cm

3.40 to 3.98 cm

2.27 kg

18.5 V dc to 19.0 V dc

3.5 A or 4.74 A

0°C to 35°C

5°C to 35°C

-20°C to 60°C

10% to 90%

5% to 95%

9.43 in

13.15 in

1.34 to 1.57 in

5.0 lbs

32°F to 95°F

41°F to 95°F

-4°F to 140°F

-15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

Maintenance and Service Guide 6–1

Specifications

14.1-inch display specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Metric

30.37 cm

18.98 cm

35.82 cm

More than 262,144

More than 300:1

200 nits (typical)

U.S.

11.96 in

7.47 in

14.10 in

0.2373 × 0.2373 mm

1280 × 800

RGB vertical stripe

Edge lit

80 × 25

5.2 W

±40° horizontal, +15°/-35° vertical (typical)

6–2 Maintenance and Service Guide

Specifications

Hard drive specifications

500-GB* 320-GB* 250-GB* 160-GB*

Dimensions

Height

Width

Weight

5400-rpm

7200-rpm

Interface type

Transfer rate

Security

Seek times

(typical read, including setting)

Single track

5400-rpm

7200-rpm

Average

5400-rpm

7200-rpm

Maximum

5400-rpm

7200-rpm

Logical blocks

Disc rotational speed

9.5 mm

70 mm

101 g

SATA

100 MB/s

ATA security

3.0 ms

13.0 ms

9.5 mm

70 mm

101 g

115 g

SATA

100 MB/s

ATA security

3.0 ms

1.5 ms

13.0 ms

11.0 ms

24.0 ms 24.0 ms

22.0 ms

625,142,448 976,773,168

5400 rpm 7200 and

5400 rpm

0°C to 60°C (32°F to 140°F)

9.5 mm

70 mm

101 g

115 g

SATA

100 MB/s

ATA security

3.0 ms

1.5 ms

13.0 ms

11.0 ms

24.0 ms

22.0 ms

488,397,168

7200 and

5400 rpm

9.5 mm

70 mm

101 g

115 g

SATA

100 MB/s

ATA security

3.0 ms

1.5 ms

13.0 ms

11.0 ms

24.0 ms

22.0 ms

312,581,808

7200 and

5400 rpm

Operating temperature

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

Maintenance and Service Guide 6–3

Specifications

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI,

CD-TEXT, CD-ROM, CD-ROM

XA, MIXED MODE CD, CD-I,

CD-I Bridge (Photo-CD, Video

CD), Multisession CD

(Photo-CD, CD-EXTRA,

Portfolio, CD-R, CD-RW),

CD-R, CD-RW, DVD-ROM

(DVD-5, DVD-9, DVD-10,

DVD-18), DVD-R, DVD-RW,

DVD+R, DVD+RW. DVD-RAM,

BD-ROM, BD-R, BD-RE

Write:

CD-R, CD-RW, DVD+R,

DVD+R(9), DVD+RW, DVD-R,

DVD-R(9), DVD-RW,

DVD-RAM, LightScribe

SATA

CD

< 190 ms

DVD

< 190 ms

BD

< 230 ms

Interface

Access time

Random

Max data transfer rate

24X CD-ROM

8X DVD-ROM

4X BD-ROM

16X - CD-R

10X - CD-RW

8X DVD+R

8X - DVD+RW

8X - DVD-R

6X - DVD-RW

4X - DVD+R Dual Layer

4X - DVD-R Dual Layer

5X DVD-RAM

Max media capacity (read)

Max media capacity (write)

Transport

3,600 KB/sec

10,800 KB/sec

18,000 KB/sec

1,200 KB/sec

1,500 KB/sec

10,800 KB/sec

10,800 KB/sec

10,800 KB/sec

8,100 KB/sec

5,400 KB/sec

5,400 KB/sec

6,750 KB/sec

50.0 GB

8.5 GB

Tray loading

6–4 Maintenance and Service Guide

Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with

LightScribe specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI,

CD-TEXT, CD-ROM,

CD-ROM XA,

MIXED MODE CD, CD-I,

CD-I Bridge (Photo-CD,

Video CD), Multisession CD

(Photo-CD, CD EXTRA,

Portfolio, CD-R, CD-RW),

CD-R, CD-RW, DVD-ROM

(DVD-5, DVD-9, DVD-10,

DVD-18), DVD-R, DVD-RW,

DVD+R, DVD+RW, DVD-RAM

SATA

CD

< 150 ms

Write:

CD-R, CD-RW, DVD+R,

DVD+RW, DVD-R, DVD-RW,

DVD-RAM, LightScribe

DVD

< 160 ms

Interface

Access time

Random

Max data transfer rate

24X CD-ROM

8X DVD-ROM

24X CD-R

16X CD-RW

8X DVD+R

8x DVD+RW

8X DVD-R

6X DVD-RW

4X DVD-R Dual Layer

4X DVD+R Dual Layer

5X DVD-RAM

Max media capacity (read)

Max media capacity (write)

Transport

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

10,800 KB/sec

10,800 KB/sec

8,100 KB/sec

5,400 KB/sec

5,400 KB/sec

6,750 KB/sec

8.5 GB

8.5 GB

Tray loading

Maintenance and Service Guide 6–5

16 KB

16 KB

16 KB

16 KB

16 KB

128 KB

16 KB

16 KB

Size

128 KB

128 KB

128 KB

16 KB

16 KB

16 KB

16 KB

16 KB

256 MB

256 MB

368 MB

64 KB

1 MB

Specifications

System DMA specifications

Hardware

DMA0

DMA1*

DMA2*

DMA3

DMA4

DMA5*

DMA6

DMA7

DMA System function

Reserve

Reserve

Reserve

Reserve

Direct memory access controller

Reserve

Reserve

Reserve

System memory map specifications (for models with discrete graphics subsystems)

Memory address System function

000A0000 - 000BFFFF AMD PCI Express(3GIO) Filter Driver

000A0000 - 000BFFFF ATI Mobility Radeon HD 4330 Series

000A0000 - 000BFFFF PCI standard PCI-to-PCI bridge

000C0000 - 000C3FFF AMD PCI Express(3GIO) Filter Driver

000C4000 - 000C7FFF AMD PCI Express(3GIO) Filter Driver

000C8000 - 000CBFFF AMD PCI Express(3GIO) Filter Driver

000CC000 - 000CFFFF AMD PCI Express(3GIO) Filter Driver

000D0000 - 000D3FFF AMD PCI Express(3GIO) Filter Driver

000D4000 - 000D7FFF AMD PCI Express(3GIO) Filter Driver

000D8000 - 000DBFFF AMD PCI Express(3GIO) Filter Driver

000DC000 - 000DFFFF AMD PCI Express(3GIO) Filter Driver

000E0000 - 000E3FFF

000E0000 - 000FFFFF

AMD PCI Express(3GIO) Filter Driver

System Board

000E4000 - 000E7FFF AMD PCI Express(3GIO) Filter Driver

000E8000 - 000EBFFF AMD PCI Express(3GIO) Filter Driver

000EC000 - 000EFFFF AMD PCI Express(3GIO) Filter Driver

E0000000 - EFFFFFFF ATI Mobility Radeon HD 4330 Series

E0000000 - EFFFFFFF PCI standard PCI-to-PCI bridge

E0000000 - F6FFFFFF AMD PCI Express(3GIO) Filter Driver

F0000000 - F000FFFF

F0000000 - F00FFFFF

Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)

PCI standard PCI-to-PCI bridge

(Continued)

6–6 Maintenance and Service Guide

4 KB

4 KB

4 KB

4 KB

1 KB

256 bytes

256 bytes

128 MB

4 KB

16 KB

1 MB

1 MB

64 KB

1 MB

16 KB

16 KB

4 KB

4 KB

2 MB

Specifications

F0010000 - F0010FFF

F0100000 - F0103FFF

F0100000 - F01FFFFF

F0200000 - F02FFFFF

F0300000 - F030FFFF

F0300000 - F03FFFFF

F0310000 - F0313FFF

F0400000 - F0403FFF

Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)

Broadcom 802.11g Network Adapter

PCI standard PCI-to-PCI bridge

PCI standard PCI-to-PCI bridge

ATI Mobility Radeon HD 4330 Series

PCI standard PCI-to-PCI bridge

High Definition Audio Controller

High Definition Audio Controller

F0404000 - F0404FFF

F0405000 - F0405FFF

F0406000 - F0406FFF

F0407000 - F0407FFF

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

F0408000 - F04083FF

F0408400 - F04084FF

Standard AHCI 1.0 Serial ATA Controller

Standard Enhanced PCI to USB Host Controller

F0408500 - F04085FF Standard Enhanced PCI to USB Host Controller

F8000000 - FFFFFFFF AMD PCI Express(3GIO) Filter Driver

FEC00000 - FEC00FFF Motherboard resources

FEE00000 - FEE00FFF Motherboard resources

FFE00000 - FFFFFFFF System Board

Maintenance and Service Guide 6–7

Specifications

System memory map specifications (for models with UMA graphics subsystems)

1 MB

1 MB

1 MB

2 MB

64 KB

16 KB

16 KB

4 KB

4 KB

4 KB

16 KB

256 MB

256 MB

1904 MB

64 KB

1 MB

4 KB

64 KB

16 KB

16 KB

16 KB

16 KB

16 KB

128 KB

16 KB

16 KB

Size

128 KB

128 KB

128 KB

16 KB

16 KB

16 KB

16 KB

Memory address System function

000A0000 - 000BFFFF AMD PCI Express(3GIO) Filter Driver

000A0000 - 000BFFFF AMD M880G with ATI Mobility Radeon HD 4200

000A0000 - 000BFFFF PCI standard PCI-to-PCI bridge

000C0000 - 000C3FFF AMD PCI Express(3GIO) Filter Driver

000C4000 - 000C7FFF AMD PCI Express(3GIO) Filter Driver

000C8000 - 000CBFFF AMD PCI Express(3GIO) Filter Driver

000CC000 - 000CFFFF AMD PCI Express(3GIO) Filter Driver

000D0000 - 000D3FFF AMD PCI Express(3GIO) Filter Driver

000D4000 - 000D7FFF AMD PCI Express(3GIO) Filter Driver

000D8000 - 000DBFFF AMD PCI Express(3GIO) Filter Driver

000DC000 - 000DFFFF AMD PCI Express(3GIO) Filter Driver

000E0000 - 000E3FFF

000E0000 - 000FFFFF

AMD PCI Express(3GIO) Filter Driver

System Board

000E4000 - 000E7FFF AMD PCI Express(3GIO) Filter Driver

000E8000 - 000EBFFF AMD PCI Express(3GIO) Filter Driver

000EC000 - 000EFFFF AMD PCI Express(3GIO) Filter Driver

80000000 - 8FFFFFFF AMD M880G with ATI Mobility Radeon HD 4200

80000000 - 8FFFFFFF

80000000 - F6FFFFFF

PCI standard PCI-to-PCI bridge

AMD PCI Express(3GIO) Filter Driver

90000000 - 9000FFFF

90000000 - 900FFFFF

90010000 - 90010FFF

90100000 - 9010FFFF

Realtek PCIe FE Family Controller

PCI standard PCI-to-PCI bridge

Realtek PCIe FE Family Controller

Atheros AR5009 802.11a/g/n WiFi Adapter

90100000 - 901FFFFF

90200000 - 902FFFFF

90300000 - 903FFFFF

90300000 - 904FFFFF

90400000 - 9040FFFF

90410000 - 90413FFF

90500000 - 90503FFF

90504000 - 90504FFF

90505000 - 90505FFF

90506000 - 90506FFF

PCI standard PCI-to-PCI bridge

PCI standard PCI-to-PCI bridge

AMD M880G with ATI Mobility Radeon HD 4200

PCI standard PCI-to-PCI bridge

AMD M880G with ATI Mobility Radeon HD 4200

High Definition Audio Controller

High Definition Audio Controller

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

6–8

(Continued)

Maintenance and Service Guide

Specifications

4 KB

1 KB

256 bytes

256 bytes

128 MB

4 KB

4 KB

2 MB

90507000 - 90507FFF

90508000 - 905083FF

90508400 - 905084FF

90508500 - 905085FF

Standard OpenHCD USB Host Controller

Standard AHCI 1.0 Serial ATA Controller

Standard Enhanced PCI to USB Host Controller

Standard Enhanced PCI to USB Host Controller

F8000000 - FFFFFFFF AMD PCI Express(3GIO) Filter Driver

FEC00000 - FEC00FFF Motherboard resources

FEE00000 - FEE00FFF Motherboard resources

FFE00000 - FFFFFFFF System Board

System interrupt specifications (for models with discrete graphics subsystems)

IRQ17

IRQ18

IRQ18

IRQ18

IRQ18

IRQ18

IRQ19

IRQ19

Hardware IRQ

IRQ1

IRQ12

IRQ13

IRQ16

IRQ16

IRQ16

IRQ17

IRQ19

IRQ19

IRQ22

IRQ(-2)

IRQ81-190

System function

Standard PS/2 Keyboard

PS/2 Compatible Mouse

Numeric data processor

High Definition Audio Controller

Standard OpenHCD USB Host Controller

Standard Opened USB Host Controller

PCI standard PCI-to-PCI bridge

Standard Enhanced PCI to USB Host Controller

Broadcom 802.11g Network Adapter

PCI standard PCI-to-PCI bridge

PCI standard PCI-to-PCI bridge

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

High Definition Audio Controller

PCI standard PCI-to-PCI bridge

Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)

Standard Enhanced PCI to USB Host Controller

Standard AHCI 1.0 Serial ATA Controller

ATI Mobility Radeon HD 4330 Series

Microsoft ACPI-Compliant System

Maintenance and Service Guide 6–9

Specifications

System interrupt specifications (for models with UMA graphics subsystems)

IRQ17

IRQ18

IRQ18

IRQ18

IRQ18

IRQ19

IRQ19

IRQ19

Hardware IRQ

IRQ1

IRQ12

IRQ13

IRQ16

IRQ16

IRQ16

IRQ17

IRQ19

IRQ22

IRQ(-2)

IRQ81-190

System function

Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP

PS/2 Compatible Mouse

Numeric data processor

High Definition Audio Controller

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

PCI standard PCI-to-PCI bridge

Standard Enhanced PCI to USB Host Controller

Atheros AR5009 802.11a/g/n WiFi Adapter

PCI standard PCI-to-PCI bridge

Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

High Definition Audio Controller

PCI standard PCI-to-PCI bridge

Realtek PCIe FE Family Controller

Standard Enhanced PCI to USB Host Controller

Standard AHCI 1.0 Serial ATA Controller

AMD M880G with ATI Mobility Radeon HD 4200

Microsoft ACPI-Compliant System

6–10 Maintenance and Service Guide

System I/O address specifications (for models with discrete graphics subsystems)

080 - 080

081 - 08F

092 - 092

0A0 - 0A1

0B0 - 0B1

0C0 - 0DF

0F0 - 0FE

3B0 - 3BB

3B0 - 3BB

3C0 - 3DF

3C0 - 3DF

400 - 4CF

4D0 - 4D1

4D6 - 4D6

680 - 6FF

77A - 77A

C00 - C01

C14 - C14

C50 - C52

I/O address (hex)

000 - 00F

000 - CF7

010 - 01F

020 - 021

02E - 02F

040 - 043

060 - 060

061 - 061

062 - 062

064 - 064

066 - 066

068 - 068

06C - 06C

070 - 071

072 - 073

System function (shipping configuration)

Direct memory access controller

AMD PCI Express(3GIO) Filter Driver

Motherboard resources

Programmable interrupt controller

Motherboard resources

System timer

Standard PS/2 Keyboard

System speaker

Microsoft ACPI-Compliant Embedded controller

Standard PS/2 Keyboard

Microsoft ACPI-Compliant Embedded controller

Standard PS/2 Keyboard

Standard PS/2 Keyboard

System CMOS/real time clock

Motherboard resources

Motherboard resources

Direct memory access controller

Motherboard resources

Programmable interrupt controller

Motherboard resources

Direct memory access controller

Numeric data processor

ATI Mobility Radeon HD 4330 Series

PCI standard PCI-to-PCI bridge

ATI Mobility Radeon HD 4330 Series

PCI standard PCI-to-PCI bridge

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Specifications

(Continued)

Maintenance and Service Guide 6–11

Specifications

C6C - C6C

C6F - C6F

CD0 - CDB

0D00 - FFFF

2000 - 20FF

2000 - 2FFF

3000 - 30FF

3000 - 3FFF

4010 - 401F

4030 - 4037

4038 - 403F

4048 - 404B

404C - 404F

Motherboard resources

Motherboard resources

Motherboard resources

AMD PCI Express(3GIO) Filter Driver

Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)

PCI standard PCI-to-PCI bridge

ATI Mobility Radeon HD 4330 Series

PCI standard PCI-to-PCI bridge

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

6–12 Maintenance and Service Guide

Specifications

System I/O address specification (for models with UMA graphics subsystems)

I/O address (hex)

000 - 00F

000 - CF7

010

- 01F

020 - 021

0B0 - 0B1

0C0 - 0DF

0F0 - 0FE

3B0 - 3BB

3B0 -3BB

3C0 - 3DF

3C0 - 3DF

400 - 4CF

4D0 - 4D1

4D6 - 4D6

680 - 6FF

77A - 77A

C00 - C01

C14 - C14

C50 - C52

C6C - C6C

02E - 02F

040 - 043

060 - 060

061 - 061

062 - 062

064 - 064

066 - 066

068 - 068

06C - 06C

070 - 071

072 - 073

080 - 080

081 - 08F

092 - 092

0A0 - 0A1

System function (shipping configuration)

Direct memory access controller

AMD PCI Express(3GIO) Filter Driver

Motherboard resources

Programmable interrupt controller

Motherboard resources

System timer

Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP

System speaker

Microsoft ACPI-Compliant Embedded controller

Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP

Microsoft ACPI-Compliant Embedded controller

Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP

Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP

System CMOS/real time clock

Motherboard resources

Motherboard resources

Direct memory access controller

Motherboard resources

Programmable interrupt controller

Motherboard resources

Direct memory access controller

Numeric data processor

AMD M880G with ATI Mobility Radeon HD 4200

PCI standard PCI-to-PCI bridge

AMD M880G with ATI Mobility Radeon HD 4200

PCI standard PCI-to-PCI bridge

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

Motherboard resources

(Continued)

Maintenance and Service Guide 6–13

Specifications

C6F - C6F

CD0 - CDB

0D00 - FFFF

2000 - 20FF

2000 - 2FFF

3000 - 30FF

3000 - 3FFF

4010 - 401F

4030 - 4037

4038 - 403F

4048 - 404B

404C - 404F

Motherboard resources

Motherboard resources

AMD PCI Express(3GIO) Filter Driver

Realtek PCIe Fe Family Controller

PCI standard PCI-to-PCI bridge

AMD M880G with ATI Mobility Radeon HD 4200

PCI standard PCI-to-PCI bridge

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

Standard AHCI 1.0 Serial ATA Controller

6–14 Maintenance and Service Guide

7

Screw listing

This section provides specification and reference information for the screws used in the computer. The screws listed in this section are available in the Screw Kit, spare part number 487298-001.

Phillips PM2.0×3.0 broadhead screw

Color

Black

Quantity

1

Length

3.0 mm

Thread

2.0 mm

Where used:

One broadhead screw that secures the keyboard cover to the base enclosure.

Head diameter

7.0 mm

Maintenance and Service Guide 7–1

Screw listing

Phillips PM2.0×3.0 screw

Color

Black

Quantity

16

Length

3.0 mm

Thread

2.0 mm

Where used:

Four screws that secure the keyboard cover to the base enclosure.

Head diameter

4.6 mm

7–2 Maintenance and Service Guide

Where used:

Two screws that secure the top cover to the base enclosure.

Screw listing

Where used:

Eight screws that secure the display panel hinges and brackets to the display panel.

Maintenance and Service Guide 7–3

Screw listing

Phillips PM2.0×4.0 screw

Color

Black

Quantity

7

Length

4.0 mm

Thread

2.0 mm

Where used:

Two screws that secure the WLAN module to the base enclosure.

Head diameter

4.6 mm

7–4 Maintenance and Service Guide

Where used:

Two screws that secure the modem module (select models only) to the system board.

Screw listing

Where used:

Three screws that secure the hard drive to the base enclosure.

Maintenance and Service Guide 7–5

Screw listing

Phillips PM2.0×10.0 captive screw

Color

Black

Quantity

4

Length

10.0 mm

Thread

2.0 mm

Head diameter

5.0 mm

Where used:

Four captive screws (secured by C-clips) that secure the heat sink to the system board for models with discrete graphics subsystems.

Where used:

Four captive screws (secured by C-clips) that secure the heat sink to the system board for models with UMA graphics subsystems.

7–6 Maintenance and Service Guide

Screw listing

Phillips PM2.5×3.0 screw

Color

Black

Quantity

8

Length

3.0 mm

Thread

2.5 mm

Where used:

One screw that secures the power button board to the keyboard cover.

Head diameter

5.5 mm

Where used:

Two screws that secure the speakers to the top cover.

Maintenance and Service Guide 7–7

Screw listing

Where used:

Two screws that secure the wireless antenna transceivers and cables to the display enclosure.

Where used:

Two screws that secure the audio board to the base enclosure.

Where used:

One screw that secures the USB board to the base enclosure.

7–8 Maintenance and Service Guide

Screw listing

Phillips PM2.5×4.0 screw

Color

Black

Quantity

2

Length

4.0 mm

Thread

2.5 mm

Head diameter

5.5 mm

Where used:

Two screws that secure the Mini Card bracket to the base enclosure for models with discrete graphics subsystems.

Where used:

Two screws that secure the Mini Card bracket to the base enclosure for models with UMA graphics subsystems.

Maintenance and Service Guide 7–9

Screw listing

Phillips PM2.5×5.0 screw

Color

Silver

Quantity

16

Length

5.0 mm

Thread

2.5 mm

Where used:

One screw that secures the keyboard cover to the base enclosure.

Head diameter

5.5 mm

7–10 Maintenance and Service Guide

Where used:

Six screws that secure the display panel to the display enclosure.

Screw listing

Where used:

One screw that secures the optical drive to the base enclosure.

Maintenance and Service Guide 7–11

Screw listing

Where used:

Two screws that secure the bezel to the display enclosure.

Where used:

Two screws that secure the top cover to the base enclosure.

7–12 Maintenance and Service Guide

Where used:

Two screws that secure the system board to the base enclosure.

Screw listing

Where used:

Two screws that secure the fan to the base enclosure for models with UMA graphics subsystems.

Maintenance and Service Guide 7–13

Screw listing

Phillips PM2.5×5.0 captive screw

Color

Black

Quantity

4

Length

5.0 mm

Thread

2.5 mm

Head diameter

5.5 mm

Where used:

Four captive screws (secured by C-clips) that secure the hard drive and Mini Card compartment covers to the base enclosure.

7–14 Maintenance and Service Guide

Screw listing

Phillips PM2.5×6.0 screw

Color

Black

Quantity

7

Length

6.0 mm

Thread

2.5 mm

Where used:

Two screws that secure the top cover to the base enclosure.

Head diameter

5.5 mm

Maintenance and Service Guide 7–15

Screw listing

Where used:

Four screws that secure the display assembly to the base enclosure.

Where used:

One screw that secures the keyboard cover to the base enclosure.

7–16 Maintenance and Service Guide

Screw listing

Phillips PM2.5×7.0 captive screw

Color

Black

Quantity

1

Length

7.0 mm

Thread

2.5 mm

Head diameter

5.5 mm

Where used:

One captive screw (secured by C-clips) that secure the memory module compartment cover to the base enclosure.

Maintenance and Service Guide 7–17

Screw listing

Phillips PM2.5×10.0 screw

Color

Black

Quantity

5

Length

10.0 mm

Thread

2.5 mm

Where used:

Three screws that secure the top cover to the base enclosure.

Head diameter

5.5 mm

Where used:

Two screws that secure the keyboard cover to the base enclosure.

7–18 Maintenance and Service Guide

Screw listing

Phillips PM2.5×17.0 screw

Color

Black

Quantity

3

Length

17.0 mm

Thread

2.5 mm

Where used:

Three screws that secure the keyboard to the base enclosure.

Head diameter

5.5 mm

Maintenance and Service Guide 7–19

Screw listing

Phillips PM3.0×3.0 screw

Color

Silver

Quantity

4

Length

3.0 mm

Thread

3.0 mm

Where used:

Four screws that secure the hard drive bracket to the hard drive

Head diameter

5.0 mm

7–20 Maintenance and Service Guide

8

Backup and recovery

Overview

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up

(boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

Backing up your information regularly to protect your important system files.

Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, click

Start

, right-click

Computer

, click

Manage

, and then click

Disk Management

. If the partition is present, an HP Recovery drive is listed in the window.

Maintenance and Service Guide 8–1

Backup and recovery

Creating recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

If your computer does not include an internal optical drive, you can use an optional external optical drive

(purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the

HP Web site.

Note the following guidelines before creating recovery discs:

You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable

Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.

Number each disc before inserting it into the optical drive.

If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select

Start > All Programs > Recovery Manager > Recovery Disc Creation

.

2. Recover Manager opens.

3. Follow the on-screen instructions.

8–2 Maintenance and Service Guide

Backup and recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

At regularly scheduled times

Set reminders to back up your information periodically.

Before the computer is repaired or restored

Before you add or modify hardware or software

Note the following when backing up:

Create system restore points using the Windows® System Restore feature, and periodically copy them to disc.

Store personal files in the Documents library and back up this folder periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1. Display the screen.

2. Copy the screen:

To copy only the active window, press

alt+fn+prt sc

.

To copy the entire screen, press

fn+prt sc.

3. Open a word-processing document, and then select

Edit > Paste

.

4. Save the document.

You can back up your information to an optional external hard drive, a network drive, or discs.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,

DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

Maintenance and Service Guide 8–3

Backup and recovery

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

Be sure that the computer is connected to AC power before you start the backup process.

The backup process may take over an hour, depending on file size and the speed of the computer.

1. Select

Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up and create a backup.

Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing

Windows settings. Refer to Help and Support for more information.

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to create restore points

Before you add or extensively modify software or hardware

Periodically, whenever the system is performing optimally

If you revert to a restore point and then change your mind, you can reverse the restoration.

8–4 Maintenance and Service Guide

Backup and recovery

Create a system restore point

1. Select

Start > Control Panel > System and Security > System

.

2. In the left pane, click

System Protection.

3. Click the

System Protection

tab.

4. Under

Protection Settings

, select the disk for which you want to create a restore point.

5. Click

Create

.

6. Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1. Select

Start > Control Panel > System and Security > System

.

2. In the left pane, click

System protection

.

3. Click the

System Protection

tab.

4. Click

System Restore

.

5. Follow the on-screen instructions.

Performing a recovery

You can recover only files that you have previously backed up. HP recommends that you use HP Recovery

Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.

Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Maintenance and Service Guide 8–5

Backup and recovery

Recovering from the recovery discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.

Recovering from the dedicated recovery partition (select models only)

Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.

On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the

Start button or

f11

. This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

Select

Start > All Programs > Recovery Manager > Recovery Manager

.

– or –

Turn on or restart the computer, and then press is displayed at the bottom of the screen. Then, press

f11

while the “Press <F11> for recovery” message is displayed on the screen.

esc

while the “Press the ESC key for Startup Menu” message

2. Click

System Recovery

in the

Recovery Manager

window.

3. Follow the on-screen instructions.

8–6 Maintenance and Service Guide

Audio-in (microphone)

Pin

1

2

3

Audio-out (headphone)

Signal

Audio signal in

Audio signal in

Ground

9

Connector pin assignments

2

3

Pin

1

Signal

Audio out, left channel

Audio out, right channel

Ground

Maintenance and Service Guide 9–1

Connector pin assignments

External monitor

Pin

13

14

15

9

10

11

12

7

8

5

6

3

4

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock

9–2 Maintenance and Service Guide

HDMI

Pin

1

14

15

16

17

10

11

12

13

18

19

8

9

6

7

4

5

2

3

Signal

Transition minimized differential signal (TDMS) data 2+

TDMS data 2 shield

TDMS data 2-

TDMS data 1+

TDMS data 1 shield

TDMS data 1 shield

TDMS data 0+

TDMS data 0 shield

TDMS data 0-

TDMS clock +

TDMS data clock shield

TDMS data clock-

Consumer electronics control

Not connected

Display data channel (DDC) clock

DDC data

Ground

+5V Power

Hot plug detect

Connector pin assignments

Maintenance and Service Guide 9–3

Connector pin assignments

RJ-11 (modem) (select models only)

5

6

3

4

Pin

1

2

Signal

Unused

Tip

Ring

Unused

Unused

Unused

9–4 Maintenance and Service Guide

RJ-45 (network)

6

7

4

5

8

2

3

Pin

1

Signal

Transmit +

Transmit -

Receive +

Unused

Unused

Receive -

Unused

Unused

Connector pin assignments

Maintenance and Service Guide 9–5

Connector pin assignments

Universal Serial Bus

2

3

4

Pin

1

Signal

+5 VDC

Data

Data +

Ground

9–6 Maintenance and Service Guide

10

Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries and regions

The requirements listed below are applicable to all countries and regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or

250 V AC, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Maintenance and Service Guide 10–1

Power cord set requirements

Requirements for specific countries and regions

Country/region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

The People's Republic of China

South Korea

Accredited agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

CCC

EK

Applicable note number

1

1

1

2

1

1

1

1

1

3

1

1

5

4

Sweden

Switzerland

Taiwan

The United Kingdom

SEMKO

SEV

BSMI

BSI

1

1

4

1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese

Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

10–2 Maintenance and Service Guide

11

Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.

Follow the local laws and regulations in your area for computer battery disposal.

Display

Å

WARNING:

The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä

CAUTION:

The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

Materials Disposal

. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic

Industries Alliance (EIA) Web site at http://www.eiae.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight

1

and the liquid crystal display (LCD) panel

2

.

The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Maintenance and Service Guide 11–1

Recycling

Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

2. Lift up and out on the left and right inside edges

1

and the top and bottom inside edges

2

of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3 .

11–2 Maintenance and Service Guide

4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 .

Recycling

5. Remove all screws 1 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly

2

from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

Maintenance and Service Guide 11–3

Recycling

9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame

2

from the display panel.

11. Remove the screws 1 that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover

2

and swing it outward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the display panel.

11–4 Maintenance and Service Guide

Recycling

16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

Å

WARNING:

The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Remove the backlight from the backlight frame.

Maintenance and Service Guide 11–5

Recycling

19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws

2

that secure the LCD panel to the display rear panel.

21. Release the LCD panel 3 from the display rear panel.

22. Release the tape

4

that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

11–6 Maintenance and Service Guide

A

AC adapter location

2–12

spare part numbers

3–11

,

3–12

administrator password

5–3

antenna disconnecting

4–16

,

4–18

removal

4–33

spare part numbers

3–8

,

3–13

,

4–33

audio board removal

4–42

spare part numbers

3–7

,

3–12

,

4–42

audio board cable removal

4–42

spare part numbers

3–7

,

3–12

,

4–42

audio product description

1–2

audio-in jack connector pinout

9–1

location

2–6

audio-out jack connector pinout

9–1

location

2–6

B

backing up personal files

8–3

system information

8–1

,

8–3

templates

8–3

window, toolbar, and menu bar settings

8–3

Backup and Restore (Windows)

8–4

base enclosure, spare part number

3–7

battery location

2–12

removal

4–7

spare part numbers

3–7

,

3–12

,

4–7

battery bay

2–10

battery light

2–2

,

2–6

battery release latch

2–10

Bluetooth module removal

4–38

spare part numbers

3–7

,

3–15

,

4–38

Bluetooth module cable removal

4–38

spare part numbers

3–7

,

3–15

,

4–38

Maintenance and Service Guide

Index

Blu-ray ROM with LightScribe DVD±R/RW

SuperMulti Double-Layer Drive precautions

4–2

removal

4–20

spare part numbers

3–15

,

4–20

specifications

6–4

boot options

5–4

boot order

5–4

bottom components

2–10

button components

2–3

button sound

5–4

buttons power

2–3

TouchPad

2–1

TouchPad on/off

2–1

wireless

2–3

C

cables, service considerations

4–1

caps lock light

2–2

Card Reader Power Saving

5–4

changing Setup Utility language

5–1

chipset product description

1–1

components bottom

2–10

buttons

2–3

display

2–5

front

2–6

keys

2–4

left-side

2–9

lights

2–2

pointing device

2–1

rear

2–7

right-side

2–8

top

2–1

TouchPad

2–1

computer feet locations

4–6

spare part number

4–6

computer specifications

6–1

connector pinout audio-in jack

9–1

audio-out jack

9–1

external monitor port

9–2

Index–1

Index

Index–2

HDMI port

9–3

headphone jack

9–1

microphone jack

9–1

modem jack

9–4

monitor port

9–2

network jack

9–5

RJ-11 jack

9–4

RJ-45 jack

9–5

USB port

9–6

connectors, service considerations

4–1

D

Diagnostics menu, Setup Utility

5–4

Digital Media slot light

2–9

Digital Media slot, location

2–9

display assembly removal

4–28

spare part numbers

3–3

,

3–15

,

4–28

display assembly cable, spare part number

3–12

display bezel, spare part numbers

3–8

,

3–16

display components, recycling

11–1

display enclosure removal

4–30

spare part numbers

3–8

,

3–12

,

3–13

display hinge removal

4–33

spare part numbers

3–8

,

3–12

,

4–33

display inverter, removal

11–3

display panel product description

1–1

removal

4–32

spare part number

3–8

,

3–12

,

4–32

Display Rubber Kit, spare part number

3–12

Display Screw Kit, spare part number

3–12

display spare part numbers

2–5

displaying system information

5–2

drive light

2–2

,

2–6

drives, boot order

5–4

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive spare part numbers

3–15

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive with LightScribe precautions

4–2

removal

4–20

spare part numbers

3–15

,

4–20

specifications

6–5

E

electrostatic discharge

4–2

equipment guidelines

4–4

eSATA/USB port

2–9

esc

key

2–4

Ethernet product description

1–2

exiting Setup Utility

5–3

external media card product description

1–3

external monitor port connector pinout

9–2

illustrated

2–9

F f11

key

8–6

fan removal

4–56

spare part numbers

3–3

,

3–12

,

4–56

fan always on

5–4

fan/heat sink assembly removal

4–52

spare part numbers

4–52

feet locations

4–6

spare part number

4–6

fn

key

2–4

front components

2–6

function keys

2–4

G

graphics product description

1–1

grounding equipment and methods

4–2

H

hard drive precautions

4–2

product description

1–2

removal

4–8

spare part numbers

3–7

,

3–10

,

3–12

,

3–13

,

3–15

,

3–16

,

4–8

specifications

6–3

hard drive bay

2–10

hard drive bracket, removal

4–9

hard drive cover, illustrated

3–9

Hard Drive Hardware Kit, spare part numbers

3–7

,

3–10

,

3–12

,

4–8

hard drive self test

5–4

HDMI port connector pinout

9–3

illustrated

2–9

headphone jack connector pinout

9–1

location

2–6

heat sink removal

4–52

spare part numbers

3–3

,

3–15

hinge removal

4–33

spare part numbers

3–8

,

3–12

Maintenance and Service Guide

I

internal display switch illustrated

2–5

spare part number

3–13

inverter removal

4–31

spare part number

3–8

,

3–12

,

4–31

J

jacks audio-in

2–6

audio-out

2–6

headphone

2–6

microphone

2–6

K

key components

2–4

keyboard product description

1–3

removal

4–21

spare part numbers

3–3

,

3–12

,

4–21

keyboard cover removal

4–24

spare part numbers

3–3

,

3–12

,

4–24

keys

esc

2–4

f11

8–6

fn

2–4

function

2–4

numeric keypad

2–4

Windows applications

2–4

Windows logo

2–4

L

LAN Power Saving

5–4

language support, Setup Utility

5–4

left-side components

2–9

lights battery

2–2

,

2–6

caps lock

2–2

Digital Media slot

2–9

drive

2–2

,

2–6

illustrated

2–2

num lock

2–2

optical drive

2–8

power

2–2

,

2–6

TouchPad

2–1

webcam

2–5

wireless

2–2

M

Main menu, Setup Utility

5–3

major components, spare part numbers

3–2

mass storage devices, spare part numbers

3–10

Maintenance and Service Guide

memory module removal

4–10

spare part numbers

3–7

,

3–12

,

3–13

,

4–10

memory module compartment

2–10

memory module cover, illustrated

3–9

memory product description

1–2

memory test

5–4

microphone jack connector pinout

9–1

location

2–6

microphone module illustrated

2–5

product description

1–2

removal

4–35

spare part numbers

3–8

,

3–14

,

4–35

Mini Card bracket, spare part numbers

3–15

Mini Card compartment cover, illustrated

3–9

Mini Card compartment, illustrated

2–10

model name

3–1

,

4–5

modem jack, connector pinout

9–4

modem module product description

1–2

removal

4–40

spare part numbers

3–3

,

3–13

,

4–40

modem module cable removal

4–51

spare part numbers

3–3

,

3–13

,

4–51

monitor port, connector pinout

9–2

N

navigating in Setup Utility

5–2

navigation keys

2–4

network jack,connector pinout

9–5

num lock light

2–2

numeric keypad keys

2–4

O

operating system product description

1–4

optical drive location

2–8

precautions

4–2

product description

1–2

removal

4–20

spare part numbers

3–7

,

3–10

,

4–20

specifications

6–4

,

6–5

optical drive light

2–8

P

packing guidelines

4–3

part number

3–1

passwords

5–3

plastic parts

4–1

Index

Index–3

Index

Index–4

Plastics Kit contents

3–9

spare part numbers

3–3

,

3–9

spare parts numbers

3–13

pointing device components

2–1

illustrated

2–1

product description

1–3

ports eSATA/USB

2–9

external monitor

2–9

HDMI

2–9

RJ-11

2–8

USB

2–8

ports product description

1–3

power button

2–3

power connector and cable location

2–8

removal

4–46

spare part number

3–6

,

4–46

power connector cable, spare part number

3–12

power cord location

2–12

set requirements

10–1

spare part numbers

3–11

,

3–13

power light

2–2

,

2–6

power requirements product description

1–3

Power Saving

5–4

power-on password

5–3

processor product description

1–1

removal

4–57

spare part numbers

3–7

,

3–15

,

3–16

,

4–57

Processor C6 State

5–4

product description audio

1–2

chipset

1–1

display panel

1–1

Ethernet

1–2

external media card

1–3

graphics

1–1

hard drive

1–2

keyboard

1–3

memory

1–2

microphone

1–2

modem

1–2

operating system

1–4

optical drive

1–2

pointing device

1–3

ports

1–3

power requirements

1–3

processor

1–1

security

1–4

serviceability

1–4

webcam

1–2

wireless

1–3

product name

1–1

,

3–1

,

4–5

product number

3–1

R

rear components

2–7

recovery full system

8–1

,

8–5

programs or drivers

8–1

using the recovery discs

8–6

using the recovery partition

8–6

recovery discs creating

8–2

defined

8–1

performing a recovery

8–6

Recovery Manager

8–1

recovery partition defined

8–1

performing a recovery

8–6

recycling battery

11–1

display components

11–1

removal/replacement preliminaries

4–1

procedures

4–5

restore points

8–1

,

8–3

,

8–4

restoring default settings in Setup Utility

5–2

right-side components

2–8

RJ-11 (modem) jack connector pinout

9–4

location

2–8

RJ-45 (network) jack connector pinout

9–5

location

2–9

RTC battery removal

4–12

spare part number

3–7

,

3–12

,

4–12

Rubber Feet Kit, spare part number

3–7

,

4–6

Rubber Kit, spare part number

3–12

S

Screw Kit, spare part number

3–11

,

3–12

screw listing

7–1

secondary hard drive self test

5–4

security cable slot

2–9

Security menu, Setup Utility

5–3

security product description

1–4

selecting in Setup Utility

5–2

serial number

3–1

,

4–5

service considerations

4–1

Maintenance and Service Guide

service tag

3–1

,

4–5

serviceability product description

1–4

Setup Utility changing the language

5–1

Diagnostics menu

5–4

displaying system information

5–3

exiting

5–3

Main menu

5–3

menus

5–3

navigating and selecting

5–2

restoring default settings

5–2

Security menu

5–3

starting

5–1

System Configuration menu

5–4

using

5–1

slots, security cable

2–9

solid-state drive (SSD)

8–1

,

8–5

,

8–6

speaker assembly illustrated

2–3

removal

4–26

spare part number

3–3

,

3–12

,

4–26

specifications

Blu-ray ROM with LightScribe DVD±R/RW

SuperMulti Double-Layer Drive

6–4

computer

6–1

display assembly

6–2

,

6–3

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive with LightScribe

6–5

hard drive

6–3

optical drive

6–4

,

6–5

system DMA

6–6

system I/O address

6–11

,

6–13

system interrupt

6–9

,

6–10

system memory map

6–6

,

6–8

system board removal

4–48

spare part numbers

3–3

,

3–15

,

4–48

System Configuration menu, Setup Utility

5–4

system DMA specifications

6–6

system I/O address specifications

6–11

,

6–13

system information

5–3

system interrupt specifications

6–9

,

6–10

system memory map specifications

6–6

,

6–8

system recovery

8–1

system restore points

8–1

,

8–3

,

8–4

T

tools required

4–1

top components

2–1

top cover removal

4–36

spare part numbers

3–3

,

3–12

,

4–36

TouchPad

2–1

Maintenance and Service Guide

Index

TouchPad button

2–1

TouchPad components, illustrated

2–1

TouchPad light

2–1

TouchPad on/off button

2–1

TouchPad scroll zone

2–1

U

Universal Serial Bus (USB) port connector pinout

9–6

location

2–8

USB board removal

4–44

spare part number

3–4

,

3–12

,

4–44

USB board cable removal

4–44

spare part number

3–12

,

4–44

V

vent

2–7

,

2–10

Virtualization Technology

5–4

W

warranty period

3–1

,

4–5

webcam location

2–5

product description

1–2

webcam light

2–5

webcam module removal

4–34

spare part numbers

3–8

,

3–12

,

4–34

webcam/microphone module, spare part number

3–8

Windows applications key

2–4

Windows Backup and Restore

8–4

Windows logo key

2–4

wireless antenna

2–11

disconnecting

4–16

,

4–18

removal

4–33

spare part numbers

3–8

,

3–13

,

4–33

wireless button

2–3

wireless light

2–2

wireless module compartment cover, removal

4–16

,

4–18

wireless product description

1–3

WLAN module removal

4–14

spare part numbers

3–4

,

3–13

,

3–14

,

3–15

,

4–14

workstation guidelines

4–3

Index–5

advertisement

Related manuals