Manufacturer Warranties

Manufacturer Warranties
Security door hardware and locksets, door closers, exit devices and dead bolts
Corporate Office
Cal-Royal Products Inc.
6605 Flotilla Street
Commerce, CA 90040-1614
Phone: 323-888-6601/ 800-876-9258 -- Fax: 323-888-6699 / 800-222-3316
Email:
South East Distribution
Midwest Distribution
R & S. Mfg. Representatives
North Eastern Distribution
The Shuck Group
12632 – 59TH Way North
Spec-Rep & Associates
1018 Avenue “M”
Clearwater, FL 33760
2512 Egg Harbor Road #C
Grand Prairie, TX 75050
Phone: 727-535-2020 /
Lindenwold, NJ 08021
Phone: 800-984-5024972-660-3000
888-449-3667
Phone: 856-401-0244800-969-7721
Fax: 972-660-3001
Fax: 727-539-8810
Fax: 856-401-0233 800-291-3900
Email:
Email:
Terms and Conditions of Sale
Ordering: All orders must be faxed to Cal-Royal products for confirmation before shipment.
Terms: Net 30 Days
Freight: Shipments are F.O.B. Commerce warehouse, $1000.00 orders or more ($2000.00 for Canada, $3000.00 for
Alaska, Hawaii and Puerto Rico) are shipped prepaid within the continental United States and Canada. Orders less than
these amounts will be shipped freight prepaid and added to the invoice.
Changes, Cancellations, or Special Orders: Canceled orders subject to 10% service charge. Changes or
cancellations to an order must be in writing and may result in additional charges for labor and/or materials.
Changes may result in a delay in the scheduled ship date. Additions to orders will be entered as separate
stand-alone orders and must qualify for all terms of sale, including discounts, on an individual basis.
Changes or deletions resulting in an order size of less than our minimum will not be accepted. Orders for
noncataloged, special or nonstandard items may not be canceled. Factory orders may not be changed within
30 days of the scheduled ship date.
Credit Approval: Acceptance of all orders is subject to approval of Cal-Royal Products, Inc. Trade
references and banking information must accompany orders from new accounts.
Freight or Shortage Claims: Customer assumes all delivery risks of loss or damage. If cartons are lost or
http://www.cal-royal.com/terms.htm (1 of 3) [9/21/2007 8:43:09 AM]
Security door hardware and locksets, door closers, exit devices and dead bolts
damaged, immediately contact delivering carrier to make claim. If assistance is needed from Cal-Royal
Products, Inc. please contact our Claims Department. Shortage claims must be made within seven working
days from receipt of shipment. Cal-Royal Products, Inc. is not responsible or liable for any loss or shortage
on merchandise to third party shipping.
Return of Merchandise: Claims for shortages and/or incorrectly filled orders must be filed with
Cal-Royal Products, Inc. within 10 days of receipt of material. Price adjustments must also be made in
writing to Cal-Royal within 30 days from receipt of invoice. No returned goods will be accepted without
written approval from Cal-Royal. Credit will be based on upon the written authorization by Cal-Royal. Such
returns must be prominently marked with the return goods authorization number and shipped prepaid.
Returns, if approved, will subject to a minimum restocking charge of 20% for unopened cases of stock
product and must be received in mint condition. Non stock materials are not returnable. Under no
circumstances is Cal-Royal liable for incidental or consequential damages. Charge-backs will not be
allowed. No cash refund given, only exchange or replacement only.
Merchandise Warranty: Goods are warranted against defects in manufacture for one year with
the exception of door closers. The company makes no other warranty, and all implied warranties including
any warranty of merchantability or fitness for a particular purpose are limited to the duration of the
expressed warranty period as set forth above.
The company’s maximum liability hereunder is limited to the purchase price of the products in no event
shall the company be liable for any consequential, indirect, incidental or special damages of any nature
arising from the sale or use of this product, whether in contract, tort, strict liability or otherwise. Products
will not be accepted for repair or replacement under this warranty unless we have given prior authorization
for their return. Upon receipt of products returned for repair or replacement we will determine whether
products qualify for repair or replacement under this warranty; if they do not, we will notify our customer of
estimated costs of repair or replacement involved and will obtain authorization prior to proceeding. We have
no liability to pay any costs of repair performed by anyone other than us, unless in each instance we have
given prior written approval of such repair in which case we will pay what we consider to be the reasonable
cost thereof.
All materials and finishes meet ANSI/BHMA standards at time of shipment. We do not warrant finishes
exposed to hostile environments, such defect has been caused by corrosion or ordinary wear and tear.
Exception: Cal-Royal does not warrant ANSI A156.2 Grade 2 key-in-lever products ( “SL” series ) installed
on educational facilities, and/or extensive high traffic doors.
Excel: Excel finish (605) lifetime warranty (Ashley Series). Cal-Royal extends a full lifetime warranty to
the original user (“User”) of Cal-Royal Excel finish (“Product”) against tarnishing as long as the User
occupies the residential premises upon which the Product was originally installed.
This warranty does not cover:
1. Scratches or abrasions.
2. Abused or misused Products.
3. Products used in commercial applications.
Customer is responsible for determining the suitability of our products for customer’s use or resale, or for
incorporating them into objects, or for applications which customer designs, assembles, constructs or
manufactures.
http://www.cal-royal.com/terms.htm (2 of 3) [9/21/2007 8:43:09 AM]
GLYNN-JOHNSON WARRANTY
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replacing, at its option, the defective products.
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NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
ARE MADE WITH RESPECT TO THE PRODUCTS
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
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have been subjected to misuse, abuse, negligence, or
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removal and reinstallation of products; (ii) shipping and
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(iii) normal maintenance; and (iv) economic losses. In addi฀ ฀
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CONSUMER PRODUCTS.฀
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฀IF ANY IMPLIED WARRANTY IS PROVIDED
UNDER THE MMWA, IT IS LIMITED TO THE DURATION OF
THE WARRANTY PROVIDED ABOVE. (b) Some states do not
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tial damages, so the above limitation or
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Prices subject to change without notice
*ÀˆViʜœŽÊÓä£ÎÊÊUÊÊvviV̈ÛiÊ>ÀV…Ê{]ÊÓä£Î
37
Return and Warranty
Policy Statement
1057246A • October 2006
Copyright © 2006, GE Security
Introduction
Customer service centers
This Return and Warranty Policy Statement applies to
GE Security equipment purchased directly from GE Security.
If you have acquired GE Security equipment through a distributor, return the equipment to the place of purchase.
As all statements herein are subject to change, please check
our website at www.gesecurity.com for the latest policy.
If you have questions about this policy, contact the
appropriate customer service center.
Effective date of this policy: October 1, 2006.
Edwards Fire office
• Phone: 800.655.4497
• Fax:
888.378.8778
• E-mail: est.rma@ge.com
Edwards Signaling office
• Phone: 800.336.4206
• Fax:
800.454.2363
• E-mail: customerservice.signaling@ge.com
International Fiber Systems (IFS) office
• Phone: 203.426.1180
• Fax:
203.426.3326‘
• E-mail: sales@ifs.com
Latin America office
• Phone: 305-593-4301
• Fax:
305-593-4300
• E-mail: InfraSecCustomerService.LatinAmerica@ge.com
Security Boca Raton office
• Phone: 888 GE Security (888.437.3287)
• Fax:
561.998.6232
• E-mail: rs-bctorderentry@ge.com
Security Tualatin office
• Phone: 888 GE Security (888.437.3287)
• Fax:
503.691.7566
• E-mail: gesecuritycustserv@ge.com
Returning GE products
Before you can return any product to GE Security, you must
obtain a return material authorization (RMA). This applies to
all product returns, including warranty repair/replacements,
nonwarranty repairs, credit returns, and advance replacements.
To obtain an RMA, contact the appropriate GE Security
customer service center (see Customer service centers) for
your product, and have the product and the following information ready:
• Original PO number
• SKU/part number
• Serial number
Customer Service will provide you with an RMA number and
an RMA acknowledgment form that confirms your request.
Once you have the RMA, repackage the product appropriately
(see Packaging your shipment on page 2) and attach the RMA
acknowledgement form on the outside of the package. Then
send the product to the return location given by the customer
service center.
All products must be returned freight prepaid within 30 days
of obtaining an RMA. We reserve the right to cancel the RMA
after 30 days. If you fail to return the product within the 30
days, please contact Customer Service to get a new RMA.
We will not accept unauthorized returns or freight collection
returns; we will return these to you at your expense.
If a returned product contains parts that are no longer available or repairable, we will contact you to discuss resolution
and return of the material.
The repair department will evaluate all equipment returned
for repair to determine warranty coverage and will resolve
any questions that may arise during evaluation to make a
final determination.
Note: Dealer and distributor return policies may vary based on prior
contractual agreements. If you are a GE Security Pro dealer or
GE Security Integrator, check our dealer program website at
http://www.gesecurity.com/dealerprograms for additional
warranty information.
Warranty repair/replacements
Subject to the terms of the limited warranty in effect at the
time of purchase, GE Security will repair or replace a product
that fails to meet the terms provided, within the product’s
warranty period. The actual warranty period starts from the
date of shipment from GE Security’s facility or point of origin,
and varies based on product category and type of equipment,
as shown in Table 1 on page 2.
For all warranty repairs, GE Security will cover parts and labor.
We will return equipment via the same incoming ship method
at no additional charge. If you request a different return ship
method, we will charge for the full shipping cost.
Nonwarranty repairs
Nonwarranty repairs are granted an extended warranty of 90
calendar days for all products except for fire products, which
are granted an extended warranty of one year.
For all nonwarranty repairs, GE Security will provide you with
a repair estimate that includes charges for parts, labor (in
half-hour increments), and all shipping. Repair charges may
be based on a flat rate or parts and labor, and will vary based
on actual equipment and condition. You may pay for
nonwarranty repair charges by purchase order or credit card.
Note: Nonwarranty restrictions do not apply to IFS equipment.
Credit returns
Product warranty periods
GE Security will refund or credit new, standard production
items that are unused and in original shipping cartons, for a
period of 60 days from the original date of shipment. All
returned merchandise is subject to a 20% restocking fee.
You may return fire-related merchandise for credit up to 365
days from the date of shipment or invoice, but any returned
product is subject to a 25% restocking fee if your credit
request comes more than 60 days after the original ship date.
You must use credit within one year of the date of issue.
Table 1 lists warranty durations for most GE security equipment, sorted by category. All warranty periods start from the
date of shipment from GE Security’s facility or point of origin.
For items that do not appear in Table 1, contact Customer
Service or your sales rep for the applicable policy.
Note: Credit is not available for custom products.
Access
Return and Warranty
Policy Statement
Fire
Healthcare
Advance replacement products are new or like-new refurbished products and carry a full original equipment warranty.
GE Security will send advance replacement product to replace
defective equipment that has failed upon initial install for up
to 60 days from the original date of shipment and up to
365 days for select equipment.
We will ship advance replacements via ground the next business day. (We may ship emergency replacements by air the
same day, after we verify that the product is defective.)
Our repair department will evaluate the returned product to
determine whether it is a warranty or nonwarranty replacement and bill you accordingly.
Advance replacements will be invoiced at shipment and credited upon receipt of the defective product. Invoices will
remain outstanding if the returned product does not qualify
under the replacement terms.
Note: Advance replacement is not available for custom products.
Packaging your shipment
Protecting the value of returned products by packaging and
shipping them correctly is your responsibility. We reserve the
right to deny warranty coverage for any damage caused by
failing to meet the following packaging requirements:
• All electronic components must be taped and/or
contained in their original electrostatic protective packaging or an equivalent substitute.
• All parts must be packed securely inside the external
shipping carton to prevent mechanical damage.
• External packaging must be sufficient to protect the
contents from the usual hazards of shipping.
Intrusion
Video
GE Security occasionally offers select products for sale as
B-stock—units that have been used in the field and refurbished. B-stock and advance replacement products—though
they may come from the same pool of products—are covered
by different warranty conditions and durations.
B-stock products come with a 90-day limited warranty.
a.
Warranty
Proximity readers
Lifetime
Cards (minimum 10 cards for return)
5 years
Manufactured hardware
2 years
Magstripe cards
1 year
Topaz, Diamond, Sapphire, Alliance, other software products
1 year
Fire alarm control panels
3 years
Heat and air duct detectors
3 years
Heat detectors
3 years
Notification appliances
3 years
Pull stations, fire stations
3 years
Smoke detectors
3 years
Manufactured hardware
3 years
Computers, file servers, monitors, touchscreens
1 year
Pillow speakers, call cords, remote controls
1 year
All custom items
1 year
Fuses, lamps, batteries
None
Smart ConnectionCenter sheet metal parts and wire
40 years
Smart ConnectionCenter passive modules and components
5 years
Smart ConnectionCenter powered modules and components 3 years
Hardwired contacts
Voice
Refurbished B-stock products
Product warranty periods
Product
Home
Advance replacement
Table 1.
Other
2
5 years
Hardwired sensors
5 years
Wireless sensors
2 years
Security controls
2 years
IFS fiber optic products
Lifetime
Fiber Options fiber optic products
5 years
Digiplex, traditional cameras
3 years
VideoIQ, StoreSafe, ProBridge, DVMRe Triplex, DVMRe Pro,
SymDec
3 years
Digia
3 yearsa
CyberDome
3 years
Legend and Accord PTZ cameras
2 years
Monitors (traditional, LCD, MobileView)
1 year
Manufactured hardware
3 years
Computers, file servers, monitors, touchscreens
1 year
Remote controls
1 year
Fuses, lamps
None
Edwards Signaling products
2 years
GE-branded third-party OEM (original equipment manufacturer) product
OEM
warranty
B-stock products
90 days
Digia digital video recorders have a one-year warranty on hard disk
drives. All other components are warranted for three years.
www.gesecurity.com
General Warranty
Rockwood Manufacturing Company (“Rockwood”) warrants to purchasers of Rockwood
Products sold in the United States of America that its products when properly delivered, installed
and maintained, under normal use and service conditions, will be free from defects in material
and workmanship for a period of one year from the date of delivery. Because of variations in
atmospheric and climatic conditions, Rockwood does not warrant that its products will maintain a
“like new” appearance for any length of time, so this warranty does not extend to the appearance of Rockwood’s products. Rockwood shall have no responsibility other than the repair or
replacement of defective products.
Purchasers should contact Rockwood upon receipt of any product claimed to be defective. If an
in-plant inspection is necessary, purchasers should obtain a Return Goods Authorization and
then send the product freight paid to Rockwood. If, upon inspection, the product is determined
by Rockwood to be in violation of this warranty, Rockwood will repair or replace the defective
product promptly.
There are no other express or implied warranties of Rockwood’s products.
THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED.
IN NO CIRCUMSTANCES WILL ROCKWOOD BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR SALE OF ITS PRODUCTS OR ARISING OUT OF A BREACH OF ITS WARRANTY OF ITS PRODUCTS.
The foregoing limitations and exclusions are intended to be effective to the maximum extent of
the law.
Rockwood Manufacturing Company • 300 Main Street • PO Box 79 • Rockwood, PA 15557
1/07 RMC
LIMITED WARRANTY, TERMS AND CONDITIONS
Adams Rite Manufacturing Company (hereinafter ADAMS RITE) manufactures its products
in a manner to be free of defects. Should any defect of manufacture (in material or workmanship) occur in its products ADAMS RITE, upon prompt notification and proof to its
satisfaction that the product was defective in manufacture for the use intended by ADAMS
RITE, will at its option, exchange the product, repair the defect or refund the price charged
by ADAMS RITE, FOB factory based on the following schedule:
All mechanical products for five (5) years from date of manufacture.
All electrical products for three (3) years from date of manufacture except
Exit Devices with SE option.
SE Exit Devices: One (1) year warranty for Exit Devices with SE option. Installing SE
Exit Devices with PS-SE power supply extends the warranty to three (3) years.
Ultraline Electric Strikes for five (5) years from date of manufacture.
Limitations and Exclusions:
This is a limited warranty and is in lieu of all other warranties (including the implied
warranties of merchantability and fitness for use) and under no circumstances shall
ADAMS RITE be liable for any incidental or consequential damages or losses.
This warranty covers products as outlined above manufactured from May 1, 2003 forward.
THIS WARRANTY DOES NOT COVER DAMAGES FROM SUCH CAUSES AS ABUSE,
ACCIDENT, NEGLECT, FIRE OR FREIGHT DAMAGE.
Returned Goods:
Defects or errors for which we are responsible will be corrected promptly. Defective
merchandise will be credited or replaced in accordance with our LIMITED WARRANTY upon
inspection by Adams Rite. Written authorization must be obtained from the factory and the
goods returned to us prepaid. Merchandise ordered in error by the customer is subject to a
minimum 35% restocking charge if returned within 90 days of receipt. Merchandise returned
90-120 days from receipt is subject to a 50% restocking charge. Credit will not be allowed
on items held longer than 120 days.
Return Material Authorizations (RMAs) will be closed if the goods are not received within
30 days of issuance.
Cancellation:
Orders that require modifications and special materials or are non-stock items are subject
to cancellation charges based on manufacturing and material expenses incurred.
List prices effective July 15, 2012
7
HAGER COMPANIES
139 VICTOR STREET
P.O. BOX 12300
ST. LOUIS, MO 63157-0300
314-772-4400
FAX: 314-772-0744
ONE YEAR WARRANTY
*Sliding Door Hardware, Trim and Auxiliary, Thresholds and Weatherstripping, Door Closer5400 Series, Exit Device-4700 Series, ECCO, Pivots, Residential Hinges, Architectural
Hinges-Electric, Architectural Hinges-Slip-Butts, Roton-Electric, Stainless Steel-Electric.
Subject to the limitations of liability set forth below, Hager Companies (the "Company")
warrants to purchasers that the products identified above which the Company sells under
the "Hager" trademark or trade name are free from defects in workmanship and materials
under normal use and regular service and maintenance for a period of one year from date of
delivery.*
THIS IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY THE COMPANY WITH RESPECT TO
THE PRODUCTS AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE. ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED.
This warranty does not cover defects or damage arising from improper installation,
incorrect application, lack of or improper maintenance, improper storage, shipping and
handling, excessive wear and tear, misuse, abuse, accident, unauthorized service, or use
with unauthorized products or parts.
The sole and exclusive liability of the Company under this warranty or otherwise, shall be
limited to the repair or replacement of any product or component part which shall prove
defective to the original purchaser from the Company. The Company will not pay for the
costs or repair performed other than in accordance with this warranty. THE COMPANY
SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO
EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED
ON CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR
OTHERWISE), SHALL THE COMPANY'S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS
EXCEED THE PRICE PAID BY PURCHASER FOR THE SPECIFIC PRODUCTS GIVING RISE TO
THE CLAIM OR CAUSE OF ACTION. PURCHASER AGREES THAT IN NO EVENT SHALL THE
COMPANY'S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS EXTEND TO INCLUDE
INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM USE OF THESE
PRODUCTS, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. The term
"consequential damages" shall include, but not limited to, loss of anticipated profits,
business interruption, loss of use or revenue, cost of capital or loss or damage to property
or equipment. The foregoing limitations and exclusions are intended to be effective to the
maximum extent permitted by law. This warranty is governed by the law of the State of
Missouri without regard to its conflicts of law principles. The company and purchaser agree
that the United Nations Convention on Contracts for the International Sale of Goods and the
United Nations Convention on the Limitation Period in the International Sale of Goods shall
not apply to sales of the products covered by this warranty.
Written notice of a product believed to be defective as covered by this warranty should be
sent to Hager Companies, 139 Victor Street, St. Louis, Missouri 63104 within 30 days from
the discovery of the alleged defects, and should include the purchaser's name and address,
identification of the product, and brief description of the defect. Upon receipt of such notice,
the Company will inform the purchaser where to ship such product, shipping charges
prepaid, for examination. In the event such examination reveals a defect covered by this
warranty, the Company will, at its own option, repair or replace the product, and return it or
the replacement to the purchaser, with charge only for transportation.
THE FIRST FAMILY OF SUPERIOR HARDWARE
Visit us online @ www.hagerco.com
HAGER COMPANIES
139 VICTOR STREET
P.O. BOX 12300
ST. LOUIS, MO 63157-0300
314-772-4400
FAX: 314-772-0744
ONE YEAR FINISH WARRANTY
*Exceptions: 10B – No warranty on Steel Architectural Hinges.
Subject to the limitations of liability set forth below, Hager Companies, (“Manufacturer”)
hereby warrants to the original purchaser (“Purchaser”) of each product listed below (the
“Products”) that were purchased through a Manufacturer-authorized distributor, that the
Product, when applied in accordance with all Manufacturer instructions and for the
purposes intended, will not chip, peel or tarnish for one year following the date of
application. This warranty excludes chips, peeling or tarnish caused by scratches or
abrasions, incorrect application, misuse, abuse or deterioration of the Product due to the
use of paints solvents and other chemicals. THIS IS THE SOLE AND EXCLUSIVE WARRANTY
GIVEN BY MANUFACTURER WITH RESPECT TO THE PRODUCTS AND IS IN LIEU OF ANY AND
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR
OTHERWISE. ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY EXCLUDED.
In the event of a failure within the applicable warranty period, Purchaser should send the
Manufacturer, at the address set forth below, a written notice which identifies the Product,
its application and the nature of the claimed defect. Upon receipt of such notice,
Manufacturer will inform Purchaser where to ship the Product, shipping charges prepaid,
for examination. In the event that such examination reveals a defect covered by this
warranty, Manufacturer will either replace the Product or refund the original purchase
price, as determined in Manufacturer’s sole discretion. This is the sole and exclusive
liability of the Manufacturer under this warranty or otherwise.
MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE
AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION
(WHETHER BASED ON CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER
TORT OR OTHERWISE), SHALL MANUFACTURER’S LIABILITY TO PURCHASER AND/OR ITS
CUSTOMERS EXCEED THE PRICE PAID BY PURCHASER FOR THE SPECIFIC PRODUCT GIVING
RISE TO THE CLAIM OR CAUSE OF ACTION. PURCHASER AGREES THAT IN NO EVENT SHALL
MANUFACTURER’S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS EXTEND TO
INCLUDE INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM USE OF
THE PRODUCTS OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. The term
“consequential damages” shall include, but not be limited to, loss of anticipated profits,
business interruption, loss of use or revenue, cost or capital or loss of damage to property
or equipment. The foregoing limitations and exclusions are intended to be effective to the
maximum extent permitted by law. This warranty is governed by the laws of the State of
Missouri, without regard to its conflicts of law principles. Manufacturer and Purchaser
agree that the United Nations Convention on Contracts for the International Sale of Goods
and the United Nations Convention on the Limitation Period in the International Sale of
Goods shall not apply to sales of the Products.
Mail all warranty claims to:
The Hager Companies
139 Victor Street
St. Louis, MO 63104
Attn:
The Products covered by this warranty are:
THE FIRST FAMILY OF SUPERIOR HARDWARE
Visit us online @ www.hagerco.com
HAGER COMPANIES
139 VICTOR STREET
P.O. BOX 12300
ST. LOUIS, MO 63157-0300
314-772-4400
FAX: 314-772-0744
10B FINISH WARRANTY STATEMENT
Note: Hager only warrants US10B finish over brass or bronze base material. If steel base
material is necessary, Hager recommends US10A lacquer finish.
THE FIRST FAMILY OF SUPERIOR HARDWARE
Visit us online @ www.hagerco.com
HAGER COMPANIES
139 VICTOR STREET
P.O. BOX 12300
ST. LOUIS, MO 63157-0300
314-772-4400
FAX: 314-772-0744
LIFETIME WARRANTY
*Locks, Closers (exceptions: 5400 Series), Exit Devices (exceptions: 4700 Series), Roton
(Exceptions: Electric), Stainless Steel Continuous Hinges (Exceptions: Electric),
Architectural Hinges including Tri-Con (Exceptions: Electric & Slip Butts).
Subject to the limitations of liability set forth below, Hager Companies (the "Company")
warrants to purchasers that the products which the Company sells under the Hager name
are free from defects in workmanship and materials under normal use and regular service
and maintenance for a period of the useful life of the building in which originally installed.
THIS IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY THE COMPANY WITH RESPECT TO
THE PRODUCTS AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED.
This warranty does not cover defects or damage arising from improper installation,
incorrect application, lack of or improper maintenance, improper storage, shipping and
handling, excessive wear and tear, misuse, abuse, accident, unauthorized service, or use
with unauthorized products or parts.
The sole and exclusive liability of the Company under this warranty or otherwise, shall be
limited to the repair or replacement of any product or component part which shall prove
defective to the original purchaser from the Company. The Company will not pay for the
costs or repair performed other than in accordance with this warranty. THE COMPANY
SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO
EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED
IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR
OTHERWISE), SHALL THE COMPANY'S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS
EXCEED THE PRICE PAID BY PURCHASER FOR THE SPECIFIC PRODUCTS PROVIDED BY THE
COMPANY GIVING RISE TO THE CLAIM OR CAUSE OF ACTION. PURCHASER AGREES THAT IN
NO EVENT SHALL THE COMPANY'S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS
EXTEND TO INCLUDE INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING
FROM USE OF THESE PRODUCTS, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
The term "consequential damages" shall include, but not be limited to, loss of anticipated
profits, business interruption, loss of use or revenue, cost of capital or loss or damage to
property or equipment. The foregoing limitations and exclusions are intended to be
effective to the maximum extent permitted by law. This warranty is governed by the law of
the State of Missouri without regard to its conflicts of law principles. The company and
purchaser agree that the United Nations Convention on Contracts for the International Sale
of Goods and the United Nations Convention on the Limitation Period in the International
Sale of Goods shall not apply to sales of the products covered by this warranty.
Written notice of a product believed to be defective as covered by this warranty should be
sent to Hager Companies, 139 Victor Street, St. Louis, MO 63104, USA, within 30 days from
the discovery of the alleged defects, and should include the purchaser's name and address,
identification of the product, and brief description of the defect. Upon receipt of such
notice, the Company will inform the purchaser where to ship such product, shipping charges
prepaid, for examination. In the event such examination reveals a defect covered by this
warranty, the Company will, at its own option, repair or replace the product, and return it or
the replacement to the purchaser, with charge only for transportation.
THE FIRST FAMILY OF SUPERIOR HARDWARE
www.hagerco.com
Visit us online @
Customer Service (800) 815-1517
•
Fax (800) 666-0472
WARRANTY
Dor-O-Matic warrants its products manufactured to be free from defects in materials and workmanship for a period of ten
(10) years from the date of manufacturer, except for the OHC100 and SCR85 products, which have a five (5) year limited warranty
(see Table below for warranty periods).
PRODUCTS
YEARS
SC60, SC70, SC80 AND SC90 SURFACE CLOSERS
10 YEARS
OHC100A CONCEALED CLOSERS
5 YEARS
SCR85 CLOSERS
5 YEARS
This limited warranty does not cover products that (i) are not the proper size for the application; (ii) are not installed in
accordance with Dor-O-Matic’s published installation instructions; (iii) are installed with improper or incorrect parts
[Note: It is recommended that the products be installed with the Dor-O-Matic fasteners provided with the product.]; (iv) have been,
in the opinion of Dor-O-Matic, modified, repaired, or altered in any way without the express written consent of Dor-O-Matic;
(v) are used for purposes which they are not designed or intended; or (vi) are subjected to misuse, abuse, negligence, or
accident. The following costs and expenses are not covered by the provisions of this limited warranty: (i) labor costs for
the removal and reinstallation of products; (ii) shipping and freight expenses required to return products to Dor-O-Matic;
(iii) normal maintenance; and (iv) economic losses.
Dor-O-Matic will replace the products which, in the opinion of Dor-O-Matic, are found to be defective, provided said products
are returned to Dor-O-Matic, Warranty and Replacement Department, 121 West Railroad Avenue, P.O. Box 100, Princeton, Illinois
USA 61356-0100.
DOR-O-MATIC SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES FOR ANY CLAIM WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT
LIABILITY OR NEGLIGENCE), PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This limited warranty is in place of all other warranties, expressed or implied, and excludes any warranties of fitness for a
particular purpose or merchantability. No agent, representative, dealer, or employee of Dor-O-Matic has the authority to increase
or alter the obligations of this limited warranty.
DOR-O-MATIC CLOSERS
Note: Should the Product be considered a “consumer product” as may be covered by the Magnuson-Moss Federal Warranty Act,
please be advised that: (1) Some states do not allow limitations on incidental or consequential damages or how long an implied
warranty lasts, so that the above limitations may not fully apply; and (2) This warranty gives specific legal rights and a user
may have other rights which may vary from state to state.
IR Security & Safety
121 West Railroad Avenue
Princeton, IL 61356
FT - Also available through IR FASTTRACK.
Prices subject to change without notice
14
Call
Price Book 2007
•
April 2, 2007
for 24-hour/5-day product availability.
Warranty
DOR-O-MATIC EXITS
Warranty: The Company warrants that the product
manufactured by it and delivered hereunder will be free
of defects in material and workmanship for a period as
follows: (1) exit devices and trim for 24 months from the
date of shipment; and (2) electrified exit devices and
other electrified products for 12 months from the date
of placing the product in operation or 18 months from
the date of shipment, whichever shall first occur. The
Purchaser shall be obligated to promptly report any failure
to conform to this limited warranty, in writing, to the
Company within said limited warranty period, whereupon
the Company shall, at its option, correct such nonconformity,
by suitable repair to such product or, furnish a replacement
part F.O.B. point of shipment; provided the Purchaser has
stored, installed, maintained and operated such product
in accordance with good industry practices and has
complied with specific recommendations of the Company.
Accessories or product furnished by the Company, but
manufactured by others, shall carry whatever warranty the
manufacturers have conveyed to the Company and which
can be passed on to the Purchaser. The Company shall
not be liable for any repairs, replacements, or adjustments
to the Product or any costs of labor performed by the
Purchaser or others without the Company’s prior written
approval.
The Purchaser shall not operate product which is considered
to be defective, without first notifying the Company in writing
of its intention to do so. Any such use of product will be at
the Purchaser’s sole risk and liability and will not be covered
by this limited warranty.
The effects of corrosion, erosion and normal wear and tear
are specifically excluded from this limited warranty.
Performance warranties are limited to those specifically
stated within the Company’s proposal. Unless responsibility
for meeting such performance warranties are limited to
specified shop or field tests, the Company’s obligation shall
be to correct in the manner and for the period of time
provided above.
The Company makes no other warranty or representation
of any kind whatsoever,expressed or implied, except that
of title, and all implied warranties of merchantability and
fitness for a particular purpose, are hereby disclaimed.
No agent, representative, dealer, or employee of Company has
the authority to increase or alter the obligations of
this limited warranty.
Correction by the Company of nonconformities whether
patent or latent, in the manner and for the period of time
provided above, shall constitute fulfillment of all liabilities
of the Company for such nonconformities, whether based
on contract, warranty, negligence, indemnity, strict liability
or otherwise with respect to or arising out of such Equipment.
Questions? Call: 1-877-243-4830 / FAX: 1-877-793-6177
Call
44
for 24-hour/5-day product availabilty. 1-866-ICALLIR (1-866-422-5547)
Price Book 2007
•
Effective April 2, 2007
Prices subject to change without notice
Tel: 800-438-1951, Fax: 800-338-0965
www.nortondoorcontrols.com
For more specific warranty information, please contact us at:
Norton Door Controls
1902 Airport Road
Monroe, NC 28110 USA
43002-11/06R
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
This warranty is in lieu of all other express warranties. To the extent permitted by law, all implied warranties are limited to the duration of this warranty. Yale
Security Inc. shall not be liable for any incidental or consequential damages.
Written notice of a product or component part believed to be defective as covered by this warranty should be sent to Yale Security Inc., 1902 Airport Road,
Monroe, North Carolina 28110, and should include your name and address, an identification of the product or component part and a brief description of the
defect. Upon receipt of such notice, the Company will inform you where to ship such product or component part, shipping charges prepaid, for examination and,
in the event such examination reveals a defect covered by this warranty, the product will be repaired or replaced.
The Company will not pay for the cost of repair performed other than in accordance with this warranty.
Norton® Door Controls:
Series 1700 and 9300BC closers ..................................................................................................................................................5 years
Electromechanical closers............................................................................................................................................................2 years
Power Track® closers ....................................................................................................................................................................2 years
5700 Series LEO® ..........................................................................................................................................................................2 years
6900 PowerMatic® Operators ......................................................................................................................................................2 years
2800 Cam Action Closers ..........................................................................................................................................................10 years
All other door controls ..............................................................................................................................................................10 years
Aluminum shells of all Norton® door controls (in the building in which originally installed)..............................Life of building
The only liability of the Company in tort or contract whether under this warranty or otherwise shall be limited to the repair or replacement of any product or
component part which shall prove defective as covered by this warranty. The warranty period after delivery to the original purchaser in all cases is as follows:
This warranty does not cover defects or damage arising from improper installation, lack of or improper maintenance, improper storage, shipping and handling,
ordinary wear and tear, misuse, abuse, accident, unauthorized service, use with unauthorized non-Norton products or parts, or the effects of erosion, or corrosion
on the finish. This warranty is void if any modification is made to the product, regardless of whether the modification causes or contributes to the alleged defect.
All modifications are made at the risk of the party making modification.
Yale Security Inc. (the "Company") warrants that its products sold under the Norton® trade name in the United States of America are free from defects in
workmanship and materials under normal use and service.
Limited Warranty
Limited Warranty
Corbin Russwin, Inc. (Company) warrants that its products sold under the Corbin Russwin and
Design® trade name in the United States of America are free from defects in workmanship and
materials under normal use and service. This warranty does not cover defects or damage arising
from improper installation, lack of or improper maintenance, improper storage, shipping and
handling, corrosion, erosion, ordinary wear and tear, misuse, abuse, accident, unauthorized
service, or use with unauthorized non-Corbin Russwin products or parts. This warranty is void if
any modification is made to the warranty product, regardless of whether the modification causes
or contributes to the alleged defect. All modifications are made at the risk of the party making the
modification.
The only liability of the Company in tort or contract whether under this warranty or otherwise
shall be limited to the repair or replacement of any product or component part which shall prove
defective as covered by this warranty, within the stated time frame listed below, after delivery to
the original purchaser.
Pyramid Cylinders ............................................................................................................................................5 years
CL3200 Series Security Bolt Lever Locksets ............................................................................................2 years
CL3300 Series Cylindrical Locksets ............................................................................................................7 years
CL3500 Series Cylindrical Locksets ............................................................................................................7 years
CL3800 Series Cylindrical Locksets ............................................................................................................7 years
ML2000 Series Mortise Locksets ..............................................................................................................10 years
Electrified Locksets ..........................................................................................................................................2 years
ED6000, ED7000, ED8000 Series Exit Devices & Trim ...........................................................................1 year
ED4000, ED5000 Series Exit Devices & 900 Series Trim......................................................................5 years
All Other Exit Device Trim ...............................................................................................................................1 year
Electrified Exit Devices....................................................................................................................................2 years
FE6800..................................................................................................................................................................7 years
Access 800® CL33800 Cylindrical ..............................................7 years (mechanical), 2 years (electrical)
Access 800® ML20800 Mortise Locks....................................10 years (mechanical), 2 years (electrical)
Access 800® ED5000 x 9800 Exit Devices ...............................5 years (mechanical), 2 years (electrical)
DC3200 Series Closers....................................................................................................................................5 years
DC4600 Series Closers....................................................................................................................................2 years
DC6200 & DC6400 Series Closers ...........................................................................................................10 years
DC8000 Series Closers .................................................................................................................................10 years
All Other Corbin Russwin Products .............................................................................................................1 year
MicroShield™ Finish .........................................................................................................................................1 year
Infini-T® Finish .................................................................................................................................................Lifetime
Finishes:
Corbin Russwin finishes are covered by a limited warranty period of one year after invoice date.
Infini-T® finish is warranted against corrosion and tarnishing for lifetime of the product.
Warranty Requirements for Cylinders Factory or Field Combinated:
Cylinders shall be periodically lubricated depending on environmental conditions. Dry graphite,
molybdenum disulfide or Polylube™ are recommended. Petroleum-based liquid lubricants
should only be used in cylinders in harsh or corrosive environments and should not be mixed with
dry lubricants.
Warranty Requirements for Cylinders Field Combinated:
1. Keys shall be cut to the Corbin Russwin key bitting specifications required for the particular
keyway and depth system.
2. All pin lengths shall be selected according to prevailing factory standards.
3. Original Corbin Russwin cylinders and cylinder components, including pin tumblers and key
blanks, shall be used.
We reserve the right to void the warranty if we deem that a malfunction is a result of non-original
components which do not conform to Corbin Russwin standards.
Keying Systems:
All bittings shall be originated or authorized by the Corbin Russwin Key Systems Department to
be compatible with one another in a specific type of cylinder (Pyramid, conventional, security,
master ring, interchangeable core) and within a particular keying system.
All components of electromagnetic products are covered by a limited warranty period of one year
after invoice date thereof of the original purchaser from us. Product repair or replacement, or
associated charges, will not be accepted under this warranty unless prior authorization from
Corbin Russwin has been given. Upon receipt of products returned for repair or replacement, we
will determine whether products qualify for repair or replacement under this warranty. If they do
not, we will obtain authorization prior to proceeding. We have no liability to pay any costs of
repair performed by anyone other than qualified personnel authorized by Corbin Russwin prior
to the work being done. The Company will not pay for the cost of repair performed other than in
accordance with this warranty. Written notice of a product or component part believed to be
defective as covered by this warranty should be sent to Corbin Russwin, Inc. 225 Episcopal Road,
Berlin, CT 06037, and should include your name and address, an identification of the product or
component part and a brief description of the defect. Upon receipt of such notice, the Company
will inform you where to ship such product or component part, shipping charges prepaid, for
examination and, in the event such examination reveals defect covered by this warranty, the
product will be repaired or replaced. The Company reserves the right to replace discontinued
product with an equivalent product as deemed by the Company.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. TO THE EXTENT PERMITTED BY
LAW, ALL IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. CORBIN
RUSSWIN, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. NO
AGENT, SALES REPRESENTATIVE OR DEALER HAS THE AUTHORITY TO INCREASE OR ALTER THE
OBLIGATIONS OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
Corbin Russwin Architectural Hardware • 225 Episcopal Road, Berlin, CT 06037 • phone: 800-543-3658 • Fax 800-447-6714 • www.corbinrusswin.com
45019-8/08R
Terms and Conditions
Standard Terms and Conditions
The following Terms and Conditions (“Terms”) apply to the sale by Hanchett Entry Systems, Inc. (“HES”) of HES and Folger Adam EDC
products and services (“HES products”).
All transactions are subject to the latest published Terms except to the extent modified by a written agreement between the
purchaser and HES executed prior to an accepted order. The purchaser agrees that HES’ acceptance of any purchase order delivered
by purchaser is subject to and conditioned upon these Terms. Purchase orders, quotation requests, or acknowledgements which
have clauses contrary to these Terms are not binding on HES, unless specifically approved in writing by an authorized agent of
HES. No order shall be binding on HES until received and approved by HES. HES expressly reserves the right to correct clerical,
stenographic, and other obvious errors at any time.
Pricing
All prices are subject to change without notice. No prices are guaranteed. All shipments will be made at prices prevailing at the
time of acknowledgment.
Payment Terms
Standard terms are net 30 days of invoice date.
Credit Terms
Credit terms must be established by completing an HES credit application and submitting it to HES for approval. Accounts not
paid within 30 days of the date of the invoice will be considered past due, with interest accruing at 2% per month beginning on the
31st day after the date of the invoice. An order received on an account which has not been paid within 45 days from the date of
invoice will not be processed until the account is current. An account remaining unpaid 60 days after the date of the invoice may
be referred for collection and credit will be cancelled. HES reserves the right to revoke any credit extended to a purchaser because
of purchaser’s failure to pay for any goods when due or for any other reason deemed good and sufficient by HES, and in such event
all subsequent shipments shall be paid for on delivery.
Freight Terms
All goods are delivered for shipment from the HES plant in Phoenix, Arizona. Purchaser agrees to pay the trucking, railway and
freight charges on the goods from the point of shipment to the destination. Purchaser assumes the risk of loss or damage to the
goods while in transit from the point of shipment.
Delivery
Delivery is contingent upon conditions at time of order and is subject to change. HES shall not be liable for failure or delay in
shipping goods if such failure or delay is due to an act of God, war, labor difficulties, accident, inability to obtain containers or raw
materials, or any other causes. Any claims of shortages must be made within 30 days of shipment and are subject to approval. HES
reserves the right to make delivery in installments. Installments shall be separately invoiced and paid for when due, without regard
to subsequent deliveries. Delay in delivery of an installment shall not relieve the purchaser of its obligation to accept remaining
deliveries.
Changes and Cancellations
Changes to or cancellations of orders must be made in writing and delivered by email, fax or regular mail. Cancellations made after
HES has issued an order acknowledgment are subject to HES approval, and are subject to a $25 processing fee in addition to any
cost incurred by HES as a result of the original order.
Warranty
HES products are generally governed by an express, limited warranty (“Warranty”). All new HES products are warranted to be free
from manufacturing or design defects for a period, from date of manufacture, as follows:
1 Year ‘Hassle-Free’ Guarantee: All HES products, including all Series electric strikes, electromechanical locks, security controls,
power supplies and electrical components.
Mechanical Components Warranty:
­­• 3 Years: 7000 Series electric strikes and 660 electromechanical locks
• 5 Years: 300, 700, HT1006, HT5000, 1006, 4500, 5000, 5200, 7500, 9500 and 9600 Series electric strikes
• Lifetime: RF5010-IA, RF5010-EA, RF5210-IA and RF5210-EA Series hybrid electric strikes
technical
tip
technical
Terms
and
Conditions
Standard Terms and Conditions (continued)
Electrical Components Warranty:
• Year:1All Series electric strikes
3-5 Years:
• Installing a SMART Pac II™ power controller with any new product extends the 1 year warranty on
electrical components, including the SMART Pac II™, to the 3-5 year warranty term applicable to each Series mechanical
components as outlined above
Lifetime:
• RF5010-IA, RF5010-EA, RF5210-IA and RF5210-EA Series hybrid electric strikes
The scope of this Warranty shall be limited to the replacement, but not installation, of the defective products. This Warranty is valid
in the USA and Canada only. This Warranty also does not apply to products that have been misused or damaged by accident or by
any acts of humans (other than HES personnel), war, terrorism, animals, pressure, biological, nuclear, or chemical agents, nature or
the government or altered or repaired outside the HES factory. The purchaser accepts the products “as is”. HES MAKES NO OTHER
WARRANTY EXPRESS OR IMPLIED; AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
WHICH EXCEED THE LIMITS OF THE FOREGOING WARRANTY, ARE HEREBY DISCLAIMED BY HES.
Procedure for Claiming Under Warranty or Returns
Requests to return HES products should be made within 18 months from date of order and HES reserves the right to request date of
manufacture and other product information. On goods returned for customer convenience, HES also reserves the right to request
original packaging. An RMA (Return Material Authorization) must be obtained from authorized personnel of HES before any HES
product may be returned. Upon inspection by HES, a decision will be made to repair, replace, or issue a credit for the HES product.
This decision will be made solely by HES in accordance with the provisions of these Terms. Obsolete products will not be accepted
for return.
Transportation charges and insurance on all returned materials must be prepaid by the purchaser. On goods returned for customer
convenience, when the purchaser returns materials in compliance with these Terms which are accepted by HES, the purchaser may
be issued a credit for 65% of the purchase price, with 35% charged by HES for handling and reprocessing. All refunds will be in the
form of a credit.
Limitation of Liability
To the extent permitted by law, HES and its agents and affiliates (collectively “HES Parties”) shall not be responsible for, and the
purchaser hereby assumes the risk of, and hereby releases HES for any damages or injury whatsoever (including, without limitation,
incidental or consequential damages, damages for lost profits or business interruption, and punitive damages) caused by or related
to any use of HES Products, regardless of any error, omission, interruption, defect, failure of performance, delay in operation or
transmission, even if HES has been advised of the possibility of such damages. If, notwithstanding the foregoing limitations, HES has
any liability to the purchaser despite the foregoing limitations, the purchaser agrees that the HES’ total liability to the purchaser
for all losses, damages, and causes of action, whether in contract, equity, tort (including without limitation, negligence and gross
negligence), or otherwise, will not exceed the amount the purchaser paid to HES for the HES products.
Any action or arbitration brought against the HES pertaining to or in connection with the HES Products must be commenced and
served upon HES within one (1) year after the date the cause of action arose, and not thereafter. Failure to abide by such deadline
will constitute a complete defense for the HES Parties to the purchaser’s claims
No Third Party Liability
If the purchaser uses the HES Products on behalf of others or provides to others any products referenced herein, the HES Parties
shall have no liability to such persons whatsoever, and the purchaser agree to defend and indemnify the HES Parties from any and all
claims and demands asserted against them, and from any legal fees, costs and other expenses that the HES Parties incur therewith.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Arizona, U.S.A. but without regard to its principles of conflict of laws. For any
interpretational disputes relating to, or claims arising from, these Terms, the purchaser agrees to the exclusive jurisdiction of the
Superior Court of Arizona in Maricopa County, provided, however, that such restriction shall not apply to legal actions initiated or
brought by HES. Upon request by HES, all disputes concerning and claims arising from the foregoing shall be referred to binding
arbitration in Maricopa County, Arizona by an arbitrator selected only by the Superior Court of Arizona in Maricopa County. The
purchaser hereby waives its right to a jury with regard to claims against the HES Parties hereunder. The language used in these Terms
shall not be construed strictly against HES.
Warranty and Returns
Return Material Authorization (RMA) Policy
Please read the following RMA policy before requesting a RMA.
1.0
2.0
3.0
4.0
Warranty Policy
Returns (RMA) Policy
Stock Rotation Policy
Repairs Policy
1.0
Warranty Policy
International Electronics, Inc. (IEI) warrants its products to be free from defects in material and workmanship when they have
been installed in accordance with the manufacturer’s instructions and have not been modified or tampered with. IEI does not
assume any responsibility for damage or injury to person or property due to improper care, storage, handling, abuse, misuse,
normal wear and tear, or an act of God.
IEI’s sole responsibility is limited to the repair (at IEI’s option) or the replacement of the defective product or part when sent
to IEI’s facility (freight and insurance charges prepaid) after obtaining IEI’s Return Material Authorization. IEI will not
be liable to the purchaser or any one else for incidental or consequential damages arising from any defect in, or malfunction
of, its products.
Except as stated above, IEI makes no warranties, either expressed or implied, as to any matter whatsoever, including, and
without limitation to, the condition of its products, their merchantability, or fitness for any particular purpose.
Warranty Periods Are:
1-Year
PowerKey
1 Year
eMerge Series
2 Years
Door Gard & Secured Series Products
2 Years
LS Series
2 Years
Glass Break
5 Years
“e” Series Keypads
All products have date code labeling and/or serial number labeling to determine the warranty period.
2.0
Returns (RMA) Policy
Most Problems can be solved with the assistance of Technical Support. Please call Technical Support at (800)
343-9502 to try to resolve issue before requesting a RMA #.
No merchandise will be accepted by IEI without prior authorization in the form of a Return Material Authorization Number
(RMA#). An authorized RMA# must be obtained by contacting Customer Service. All unauthorized returns or those that have
RMA#’s older than 30 days will be refused and placed in the hands of the carrier at the cost of the shipper. Customers
are responsible for Customer-requested expedited shipping costs. Also, items that are found to be either out of warranty,
Customer-damaged, or paid repairs are subject to shipping costs charged to the Customer. All returns must be properly
packaged to prevent shipping and handling damage.
Section 2.1
60-Day Over-The-Counter Exchange
IEI offers a no questions asked exchange for product returned within a period of 60 days from the initial date of
purchase. Product may be exchanged at the original place of purchase. A valid proof of purchase and authorized RMA# is
required and must accompany the product for 60 day over-the-counter exchange’s. Distributors will receive new product,
Dealers will receive either repaired or new product.
Section 2.2
In – Warranty Returns.
Product returned after a period of 60 days, but within the warranty period (listed in Section 1.0 of this policy), will be
either replaced (with a new or refurbished unit) or repaired provided that the product has been installed in accordance with
the manufacturer’s instruction and has not been modified, tampered with, or damaged.
Continued on next page
Section 2.3
Advanced Replacement Products.
IEI provides extended product support by approving advance replacement units in the event that IEI technical support can’t
resolve the operating performance issue over the phone. To qualify for advanced replacement, the effected customer must
contact IEI Technical Support and allow them an opportunity to fix the problem prior to issuing an RMA Authorization number.
If the replacement product is not received back at IEI within 14 calendar days, the customer will be invoiced for product.
Whenever possible, the customer should check for replacement unit at their local distributor. An advance replacement unit will
be issued as long as individual has approved IEI RMA number.
As part of the exchange process, Distributor will receive new replacement unit directly from IEI. If for any reason the returned
unit is not found defective, out of Factory warranty, or damaged by customer, they will be billed for Advance replacement
unit.
3.0
Stock Rotation/Adjustment Policy
It is our joint responsibility to ensure that distributor-stocked products are sold within a reasonable amount of time. Inventory
checks should be performed to ensure that products are being sold as planned. It is the distributor’s responsibility to contact
IEI when products are not being sold as planned.
No merchandise will be accepted for return by IEI without prior authorization in the form of a Return Authorization
Number (RMA#) an authorized RMA# can be obtained by contacting IEI Customer Service at (800) 343-9502. Stock rotation
returns require authorization from IEI Sales Management. Unauthorized returns and/or returns exceeding 30 days from issue
date of the RMA# will be refused and placed in the hands of the carrier at the cost of the shipper.
Only Distributor-stocked products that are less than 9 months old can be rotated into factory stock. These products MUST be
in their original packaging, not have been opened, and be complete with all original components and documentation. IEI will
impose a 30% restock fee and/or require an off-setting new order for equipment valued equal to or greater than the value of
the return. Under no circumstances will IEI accept return of special order products, including numbered cards.
4.0
Repair Policy
A product is out of warranty if it does not fall within the appropriate warranty coverage period, is damaged by customer, or is
damaged by an act of God.
A purchase order for $75.00 is required before IEI issues any out-of-warranty RMA number to a customer.
Section 4.1
Evaluations (For products out-of-warranty with unknown status.) –
Evaluations will be performed at a cost to the customer of $75 per product to be evaluated. Evaluations will include a detailed
report of failures (if any) when returned to customer.
Section 4.2
Repairs
Repairs will be performed at the customer’s request. Cost of the repair will include the Evaluation Fee, Material Costs, and
Shipping Costs back to the customer. (Pricing available upon request). Units left in-house pending repair and/or purchase
order authorization for 5 business days or more will be shipped back to the customer at their expense.
All items repaired are covered by a 1-year warranty, with proof of service in themform of an IEI invoice. If an item fails
within this 1-year period, repairs will be performed at no cost to the customer.
IEI reserves the right to repair or replace at our discretion. If a repair cannot be done or replacement cannot be found, as
may be the case with obsolete product, reasonable efforts will be made to find a suitable equivalent.
** Normal turn around time for processing repair units is 10 business days.
International Electronics, Incorporated
427 Turnpike Street
Canton, MA 02021
Phone: 781-821-5566
Fax: 781-821-4443
Toll Free, in Massachusetts: 800-733-9502
Toll Free, Outside Massachusetts: 800-343-9502
IMPORTANT NOTICE
GUARANTEE / WARRANTY
1.
Impro warrants that the products furnished under this agreement will be free from material
defects in material and workmanship for a period of three years from the date of shipment.
CUSTOMER shall provide notice to Impro of each such defect within one week after
CUSTOMER's discovery of such defect. The sole obligation and liability of Impro under this
warranty shall be to repair or replace at its sole discretion, but without cost to CUSTOMER,
the product which is so defective and as to which such notice is given.
2.
Upon request by Impro the product or part claimed to defective shall immediately be
returned at CUSTOMER's expense to Impro. Replaced or repaired products or parts will be
shipped to CUSTOMER at the expense of Impro.
3.
There shall be no warranty or liability for any product which has been subject to misuse,
accident, negligence, failure of electric power or modification by CUSTOMER without
Impro's written consent. Final determination of warranty eligibility shall be made by Impro.
If a warranty claim is considered invalid for any reason CUSTOMER will be charged for
services performed and expenses incurred by Impro in handling and shipping the returned
item.
4.
As to replacement parts supplied or repairs made during the original warranty period, the
warranty period of the replacement or repaired part shall terminate with the termination of
the warranty period with respect to the original product.
5.
As Impro has no control over where the product is used, or how it is installed, no liability for
any consequential damage can be accepted, whether due to malfunction, design, deficiency,
implementation or any cause whatsoever.
6.
Impro does not guarantee interfacing compatibility of any product with any third party
equipment, regardless of any standards which may be applicable. Connecting third party
equipment to any Impro product may compromise the functionality of the Impro equipment
and render it inoperative.
7.
Impro shall have no liability for consequential loss suffered by CUSTOMER or its customer
and CUSTOMER hereby waives and abandons any right which it may have to claim damages
from Impro or to join Impro as a defendant in any action for damages which may be brought
against CUSTOMER by reason, direct or indirect of any defect in any unit, and indemnifies
Impro against any claim for damages which may be made against it by CUSTOMER's
customer by reason direct or indirect of any defect in the unit.
8.
The foregoing warranty constitutes Impro's sole liability and CUSTOMER's sole remedy with
respect to the products and is in lieu of all other warranties, liabilities and remedies, except
as thus provided, Impro disclaims all warranties, express or implied, including any warranty
of merchantability or fitness for a particular purpose.
9.
Impro reserves the right to nullify the products’ guarantee or warranty where the metal-oxide
varistors have not been properly installed.
Standard Terms and Conditions
Folger Adam EDC is a division of Hanchett Entry Systems, Inc. ("HES"), an ASSA ABLOY Group company. The following Terms and
Conditions ("Terms") apply to the sale by HES of Folger Adam EDC products and services ("Folger Adam products").
All transactions are subject to the latest published Terms except to the extent modified by a written agreement between the
Purchaser and HES executed prior to an accepted order. The purchaser agrees that HES' acceptance of any purchase order
delivered by purchaser is subject to and conditioned upon these Terms. Purchase orders, quotation requests, or acknowledgements
which have clauses contrary to these Terms are not binding on HES, unless specifically approved in writing by an authorized agent
of HES. No order shall be binding on HES until received and approved by HES. HES expressly reserves the right to correct clerical,
stenographic, and other obvious errors at any time.
Pricing
All prices are subject to change without notice. No prices are guaranteed. All shipments will be made at prices prevailing at the
time of shipment.
Payment Terms
Standard terms are net 30 days of invoice date.
Terms & Conditions
Credit Terms
Credit terms must be established by completing a Folger Adam EDC credit application and submitting it to HES for approval. Accounts
not paid within 30 days of the date of the invoice will be considered past due, with interest accruing at 2% per month beginning on
the 31st day after the date of the invoice. An order received on an account which has not been paid within 45 days from the date of
invoice will not be processed until the account is current. An account remaining unpaid 60 days after the date of the invoice may be
referred for collection and credit will be cancelled. HES reserves the right to revoke any credit extended to a purchaser because of
purchaser's failure to pay for any goods when due or for any other reason deemed good and sufficient by HES, and in such event all
subsequent shipments shall be paid for on delivery.
Freight Terms
All goods are delivered for shipment from the HES plant in Phoenix, Arizona. Purchaser agrees to pay the trucking, railway and
freight charges on the goods from the point of shipment to the destination. Purchaser assumes the risk of loss or damage to the
goods while in transit from the point of shipment.
Delivery
Delivery is contingent upon conditions at time of order and is subject to change. HES shall not be liable for failure or delay in shipping
goods if such failure or delay is due to an act of God, war, labor difficulties, accident, inability to obtain containers or raw materials,
or any other causes. Any claims of shortages must be made within 30 days of shipment and are subject to approval. HES reserves
the right to make delivery in installments. Installments shall be separately invoiced and paid for when due, without regard to
subsequent deliveries. Delay in delivery of an installment shall not relieve the purchaser of its obligation to accept remaining
deliveries.
Changes and Cancellations
Changes to or cancellations of orders must be made in writing and delivered by email, fax or regular mail. Cancellations made after
HES has issued an order acknowledgment are subject to HES approval, and are subject to a $25 processing fee in addition to any
cost incurred by HES as a result of the original order.
Warranty
Folger Adam products are generally governed by an express, limited warranty ("Warranty"). All new Folger Adam products are
warranted to be free from manufacturing or design defects for a period, from date of order, as follows:
1 Year 'Hassle-Free' Guarantee: All Folger Adam products, including all Series electric strikes and electrical components
Mechanical Components:
• 5 Years: 300 and 700 Series electric strikes
Electrical Components:
• 1 Year: All Series electric strikes and electrical components
• 5 Years: Installing a SMART Pac II™ power controller with any new Folger Adam electric strike extends the 1 year
warranty on electrrical components, including the SMART Pac II™ , to the 5 year warranty term applicable to each Seriess
mechanical components as outlined above
22
www.folgeradamedc.com
Standard Terms and Conditions (continued)
The scope of this Warranty shall be limited to the replacement, but not installation, of the defective products. This Warranty is valid
in the USA and Canada only. This Warranty also does not apply to products that have been misused or damaged by accident or by
any acts of humans (other than HES personnel), war, terrorism, animals, pressure, biological, nuclear, or chemical agents, nature or
the government or altered or repaired outside the HES factory. The purchaser accepts the products "as is". HES MAKES NO OTHER
WARRANTY EXPRESS OR IMPLIED; AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WHICH EXCEED THE LIMITS OF THE FOREGOING WARRANTY, ARE HEREBY DISCLAIMED BY HES.
Procedure for Claiming Under Warranty or Returns
Requests to return Folger Adam products should be made within 18 months from date of order and HES reserves the right to request
date of manufacture and other product information. An RMA (Return Material Authorization) must be obtained from authorized
personnel of HES before any Folger Adam product may be returned. Upon inspection by HES, a decision will be made to repair,
replace, or issue a credit for the Folger Adam product. This decision will be made solely by HES in accordance with the provisions
of these Terms. Obsolete products will not be accepted for return.
Limitation of Liability
To the extent permitted by law, HES and its agents and affiliates (collectively "HES Parties") shall not be responsible for, and the
purchaser hereby assumes the risk of, and hereby releases HES for any damages or injury whatsoever (including, without limitation,
incidental or consequential damages, damages for lost profits or business interruption, and punitive damages) caused by or related
to any use of Folger Adam Products, regardless of any error, omission, interruption, defect, failure of performance, delay in operation
or transmission, even if HES has been advised of the possibility of such damages. If, notwithstanding the foregoing limitations, HES
has any liability to the purchaser despite the foregoing limitations, the purchaser agrees that the HES' total liability to the purchaser
for all losses, damages, and causes of action, whether in contract, equity, tort (including without limitation, negligence and gross
negligence), or otherwise, will not exceed the amount the purchaser paid to HES for the Folger Adam Products.
Any action or arbitration brought against the HES pertaining to or in connection with the Folger Adam Products must be commenced
and served upon HES within one (1) year after the date the cause of action arose, and not thereafter. Failure to abide by such
deadline will constitute a complete defense for the HES Parties to the purchaser's claims.
No Third Party Liability
If the purchaser uses the Folger Adam Products on behalf of others or provide to others any products referenced herein, the HES
Parties shall have no liability to such persons whatsoever, and the purchaser agree to defend and indemnify the HES Parties from
any and all claims and demands asserted against them, and from any legal fees, costs and other expenses that the HES Parties incur
therewith.
Governing Law and Jurisddiction
These Terms are governed by the laws of the State of Arizona, U.S.A. but without regard to its principles of conflict of laws. For any
interpretational disputes relating to, or claims arising from, these Terms, the purchaser agrees to the exclusive jurisdiction of the
Superior Court of Arizona in Maricopa County, provided, however, that such restriction shall not apply to legal actions initiated or
brought by HES. Upon request by HES, all disputes concerning and claims arising from the foregoing shall be referred to binding
arbitration in Maricopa County, Arizona by an arbitrator selected only by the Superior Court of Arizona in Maricopa County. The
purchaser hereby waives its right to a jury with regard to claims against the HES Parties hereunder. The language used in these
Terms shall not be construed strictly against HES.
customer service 800.260.9001
23
Terms & Conditions
Transportation charges and insurance on all returned materials must be prepaid by the purchaser. On goods returned for customer
convenience, when the purchaser returns materials in compliance with these Terms which are accepted by HES, the purchaser may
be issued a credit for 75% of the purchase price, with 25% charged by HES for handling and reprocessing. All refunds will be in the
form of a credit.
Limited Warranty
Yale Security Inc ® (the “Company”) warrants that its products sold under the Rixson® trade name in the United
States of America are free from defects in workmanship and materials under normal use and service.
This warranty does not cover defects or damage arising from improper installation, lack of or improper
maintenance, improper storage, shipping and handling, ordinary wear and tear, misuse, abuse, accident,
unauthorized service, use with unauthorized non-Rixson products or parts, or the effects of erosion, or corrosion on
the finish. This warranty is void if any modification is made to the product regardless of whether the modification
causes or contributes to the alleged defect. All modifications are made at the risk of the party making the
modification.
The only liability of the Company in tort or contract whether under this warranty or otherwise shall be limited to the
repair or replacement of any product or component part which shall prove defective as covered by this warranty.
The warranty period after delivery to the original purchaser in all cases is as follows:
Rixson® door controls:
Series 25/26, 27/28, 30/40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 years
Electrified Closer/Holders and Electromagnetic Holder/Releases. . . . . . . . . . 2 years
All other Rixson ® products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 years
The Company will not pay for the cost of repair performed other than in accordance with this warranty. Written
notice of a product or component part believed to be defective as covered by this warranty should be sent to
Yale Security Inc., 1902 Airport Road, Monroe, North Carolina 28110, and should include your name and address,
an identification of the product or component part and a brief description of the defect. Upon receipt of such
notice, the Company will inform you where to ship such product or component part, shipping charges prepaid, for
examination and, in the event such examination reveals a defect covered by this warranty, the product will be
repaired or replaced.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. TO THE EXTENT PERMITTED BY LAW, ALL
IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. YALE SECURITY INC. SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE.
8
List price effective April 15, 2008
GENERAL INFORMATION
TERMS:
All prices are F.O.B. factory. To customers with satisfactory and / or prior approved credit and account status, terms of 2% 10th prox., NET 20th, will be allowed.
Please enclose an account application prior to or with your initial order.
CREDIT CARD CAPABILITIES:
Visa, Mastercard and American Express are accepted (only for established open acounts). Payment terms are NET.
FREIGHT TERMS:
All orders are F.O.B. factory. For NET orders of $900.00 or more, freight will be prepaid in the continental U.S. for shipment the most economical way. For shipments
to Hawaii on NET orders of $1200.00 or more, freight will be prepaid the most economical way. A freight allowance of $13 / cwt will apply on shipments to Canada,
Alaska, or Puerto Rico for NET orders of $900.00 or more.
GENERAL INFORMATION
General Information & Terms
CRATING CHARGES/SPECIAL PACKAGING:
$50.00 NET. This will be added to any order not meeting prepaid freight where the product is over 10' in length or welded threshold assemblies.
MINIMUM ORDER LEVEL:
A surcharge of $7.50 NET will be added to NET orders less than $50.00.
RETURNS and ALLOWANCES:
No merchandise will be accepted for return or credit unless prior written approval is obtained. Returned merchandise must be of recent sale (6 months), in
restockable / resalable quality, size, and condition. A minimum 30% charge plus freight charges will be made for returns. Material that is not in standard stock sizes,
is made to special order, has a custom finish, or has been sold at special consideration or closeout is not returnable. Foam tape is not returnable. S88, S44, PK55, and
PK33 may only be returned within three months of the date of sale.
CANCELLATION CHARGES:
Cancelled orders for special material, non-stock sizes, or special sizes are subject to cancellation charges, based on factory expense and material used.
GUARANTEE:
Pemko products are guaranteed for 5 years against defects in material or workmanship, except: 1) PemKote™ abrasive surface for thresholds is guaranteed for 10
years. 2) Polyurethane Foam Tapes are guaranteed for 90 days. 3) Grade 1 PemkoHinges™ are guaranteed for the life of the opening against defects in material
or workmanship. All other Grades of PemkoHinge™ carry a 10 year warranty. 4) Electrical modification performance is guaranteed for 5 years. 5) PC Henderson
products are guaranteed for 2 years against defects in material workmanship. Pemko will not be liable for defects or damages arising from improper installation,
product modification, incorrect application or storage of product. Written notice of damages must occur within the warranty period. Liability shall be limited to the
replacement of product or component determined to be defective and shall not include costs arising from removal or reinstallation of product. Cost of replacement
shall not exceed original purchase price. No other claims will be allowed. In no event shall liability be extended to include punitive, incidental or consequential
damages arising from use of Pemko products. This is the sole warranty given by Pemko Manufacturing. No other warranty implied or expressed shall be allowed.
CLAIMS FOR SHORTAGE OR DAMAGE IN TRANSIT:
All claims must be made within ten (10) days of receipt of goods. Consignee assumes the risk of loss or damage in transit.
MILL LENGTHS:
Most extrusions are available in mill lengths. Cut lengths over 12 feet are charged as mill lengths.
ORDERING INFORMATION:
Please order material by product number, specifying length required per piece and the number of pieces. Most weatherstrips are stocked in standard sizes. If it is
not practical to furnish the size ordered, the next larger size will be furnished and charged. Thresholds are maintained in standard sizes with 1/2" extra length on
thresholds thru 47" and 1" extra length for thresholds 48" and longer to allow for fitting and field trim, unless exact net cut size is specified.
NON-STOCK FINISH INFORMATION:
Some items shown in this catalog are not stocked in certain finishes (i.e. BDG, PW, and G). 'Batch charges' may be required on non-stock finishes to achieve our
normally fast lead times. Contact Pemko Customer Service for a quotation and lead time.
OPTION TABLES:
The option tables are provided for selection of other than standard or normal finishes, components, fabrication, or fasteners. Since these are other than standard or
normal, please allow an appropriate amount of extra lead time for option(s) selected.
CUTTING TOLERANCES:
Elastometric: -0 + 2" (50.8mm)
Metal Products (up to 48"): + 1/2" (12.7mm)
Metal Products (48" and up): +1" (25.4mm)
Net Cut: +/- 0.060, 1/16" (1.5mm)
Hinges: +/- 0.032, 1/32" (0.8mm)
Automatic Door Bottoms: +/- 0.060, 1/16" (1.5mm)
Orders are subject to acceptance by PEMKO. All prices and terms are subject to change without notice.
GI-7
www.pemko.com
7
Stanley Commercial Hardware
Page 1 of 1
Limited Warranty
LIMITED WARRANTY for: “F” line hinges, emergency rescue hardware, decorative hardware, sliding and
folding door hardware, cabinet and wardrobe hardware, door stops, detention hardware [excluding CB
(concealed bearing) hinges], and electrical components (“Products”).
Subject to the limitations set forth below, The Stanley Works, its subsidiaries and affiliates (“Stanley”) warrants to
purchasers that the above-listed Products which Stanley sells under the Stanley name are free from defects in
workmanship and materials under normal use and regular service and maintenance for a period of one (1) year from
the date of original installation.
THIS IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY STANLEY WITH RESPECT TO THE PRODUCTS AND IS IN
LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE,
ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED.
This warranty is subject to the use of the Products in accordance with Stanley’s standard recommendations for door
sizes and frequency of operation and does not cover defects or damage arising from improper installation, incorrect
application, lack of or improper maintenance, improper storage, shipping and handling, excessive wear and tear,
misuse, abuse, accident, unauthorized service, or use with unauthorized products or parts. This warranty applies only to
the functionality of the Products and does not apply to the Products’ finish.
The sole and exclusive liability of Stanley under this warranty or otherwise, shall be limited to the repair or replacement
of any Product or component part which shall prove defective to the original purchaser from Stanley. Stanley will not
pay for the costs or repair performed other than in accordance with this warranty. STANLEY SHALL NOT BE LIABLE
FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM
OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER
TORT OR OTHERWISE), SHALL STANLEY’S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS EXTEND TO INCLUDE
INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM USE OF THESE PRODUCTS, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY. The term “consequential damages” shall include, but not be limited to,
loss of anticipated profits, business, interruption, loss of use or revenue, costs of capital or loss or damage to property
or equipment. The foregoing limitations and exclusions are intended to be effective to the maximum extent permitted
by law. This warranty is governed by the law of the State of Indiana without regard to its conflicts of law principles.
Stanley and purchaser agree that the United Nations Convention on Contracts for the International Sale of Goods and
the United Nations Convention on the Limitation Period in the International Sale of Goods shall not apply to sale of the
Products covered by this warranty.
Any Products believed to be defective as covered by this warranty may not be returned without prior written returned
goods authorization (RGA) from Stanley Commercial Hardware Customer Service (800) 337-4393 covering specific items
and quantities within thirty (30) days from the discovery of the alleged defect(s). Stanley will inform the purchaser
where to ship said Product(s), shipping charges prepaid, for examination. In the event such examination reveals a
defect covered by this warranty; Stanley will, at its sole option, repair or replace the Product, and return it or its
replacement to the purchaser, with charges only for shipping.
© 2006 Stanley Security Solutions, Inc.
6161 East 75th Street | Indianapolis, IN | 46250
Tel 317 849 2250
http://www.stanleycommercialhardware.com/index.asp?Mode=WARR_LIM_PRN
10/25/2007
Stanley Commercial Hardware
Page 1 of 1
Lifetime Warranty
LIMITED LIFETIME WARRANTY for: CB (concealed bearing) hinges (exception: electrical components),
600 and 660 series continuous hinges (exception: electrical components), and 2060 spring hinge line
(exception: electrical components) (“Products”).
Subject to the limitations set forth below, The Stanley Works, its subsidiari es and affiliates (“Stanley ”) warrants to
purchasers that the Products which Stanley sells under the Stanley name are free from defects in workmanship and
materials under normal use and regular service and maintenance for a period of the useful life of the buil ding in which
original ly installed.
THIS IS TH E SOLE AND EXCLUSIVE WARRANTY GIVEN BY STANLEY WITH RESPECT TO THE PRODUCTS AND IS IN
LIEU OF ANY AND ALL OTHER WARRANTIES EXPRE SS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE,
ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCH ANTABILITY, NONINFRINGEME NT, AND FITNESS FOR A PARTICULAR PURPOSE , ARE HEREBY EXCLUDED.
This warranty is subject to the use of the Products in accordance wi th Stanley’s standard recommendat ions for door
sizes and frequency of operation and does not cover defects or damage arising from i mproper installation, i ncorrect
application, lack of or improper maintenance, i mproper storage, shipping and handling, excessive wear and tear,
misuse, abuse, accident, unauthorized service, or use with unauthorized products or parts. This warranty applies only to
the functionality of the Products and does not apply to the Products’ finis h.
The sole and exclusive liabil ity of Stanley under this warranty or otherwise, shall be limited to the repair or replacement
of any Product or component part which shall prove defective to the original purchaser from Stanley. Stanley wi ll not
pay for the costs or repair performed other than in accordance with this warranty. STANLEY SHALL NOT BE LIABLE
FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM
OR CAUSE OF ACTION (WHETH ER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER
TORT OR OTHERWISE), SHALL STANLEY’S LIABILITY TO PURCHASER AND/OR ITS CUSTOMERS EXTEND TO INCLUDE
INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM USE OF THESE PRODUCTS, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY. The term “consequential damages ” shall incl ude, but not be limited to,
loss of anti cipated profits, busi ness, interruption, loss of use or revenue, costs of capital or loss or damage to property
or equipment. The foregoing limitations and exclusi ons are intended to be effective to the maximum extent permitted
by law. This warranty is governed by the law of the State of Indiana without regard to its conflicts of law principles.
Stanley and purchaser agree that the United Nations Convention on Contracts for the International Sale of Goods and
the United Nations Convention on the Li mitation Period in the International Sale of Goods shall not apply to sale of the
Products covered by this warranty.
Any Products believed to be defective as covered by this warranty may not be returned without prior written returned
goods authorization (RGA) from Stanley Commercial Hardware Customer Servi ce (800) 337-4393 covering specific items
and quantities within thirty (30) days from the discovery of the alleged defect(s). Stanley will inform the purchaser
where to ship said Product(s), sh ipping charges prepai d, for examination. In the event such examination reveals a
defect covered by this warranty; Stanley will, at its sole option, repair or replace the Product, and return it or its
repl acement to the purchaser, with charges only for shipping.
© 2006 Stanley Security Solutions, Inc.
6161 East 75th Street | Indianapolis, IN | 46250
Tel 317 849 2250
http://www.stanleycommercialhardware.com/index.asp?Mode=WARR LIF PRN
10/25/2007
™
LIFETIME REPLACEMENT WARRANTY
NO COST,
NO QUESTIONS,
NO WAITING, and
FREE OVERNIGHT
DELIVERY.
MAGNACARETM
BRINGS NEW
MEANING TO
THE PHRASE,
“EASY INSTALLATION.”
STATE OF THE ART SMART!
DETAILS ON REVERSE
MAGNACARE makes buying
any other brand a blunder.
TM
BEST PRODUCTS,
BEST SUPPORT and
BEST WARRANTY, TOO!
Mike
MAGNACARE
TM
Q: Exactly what is MAGNACARETM?
A: MAGNACARETM is Securitron’s U.S. Lifetime Product Replacement Warranty
program that provides for free product replacement overnight, for any reason, no questions asked.
Q: What products are covered?
A: MAGNACARETM coverage applies to all standard Securitron branded and
manufactured products. It doesn’t cover items we don’t produce—like
batteries—or anything that’s built to order, like lock control panels.
Q: What if the failure was my fault?
A: No problem. MAGNACARETM coverage replaces any product for any reason. For example: a 12 volt product is accidentally plugged into 115 VAC
and is burned out. No-fault MAGNA C ARETM will replace it free! If a
MAGNALOCK ® is dropped on a concrete floor during installation,
MAGNACARETM will replace it free.
Q: In the event of a problem, what do I do?
A: Contact Securitron directly at 1-800-MAGLOCK extension 427, obtain an
authorization number, then ship the product at your expense to Securitron
Magnalock Corporation, 550 Vista Blvd., Sparks, NV 89434. Be sure to
mark your return authorization number clearly on the box. Once the product is received, we’ll ship a free replacement by next day air at no charge.
Department
By the way, anyone who has a Securitron product can get a MAGNACARETM
replacement. You don’t have to be the original purchaser or have the original paperwork. What could be simpler?
Q: What if I can’t wait to send the bad product back first?
A: We’ll be happy to ship the replacement in advance by next day air and bill
your account or credit card. Once we receive the problem product, we’ll
issue full credit including outbound shipping charges.
Q: Does MAGNACARETM apply to older Securitron products?
A: MAGNACARETM coverage is retroactive to January 1, 1999. Products purchased prior to that date are covered by the warranty issued with the
product.
MagnaCaretm
LIMITED LIFETIME WARRANTY
SECURITRON MAGNALOCK CORPORATION warrants that it will replace at customer’s request, at any time for any reason, products manufactured and
branded by SECURITRON.
SECURITRON will use its best efforts to ship a replacement product by next day air freight at no cost to the customer within 24 hours of SECURITRON’s
receipt of the product from customer. If the customer has an account with SECURITRON or a valid credit card, the customer may order an advance
replacement product, whereby SECURITRON will charge the customer’s account for the price of the product plus next day air freight, and will credit back
to the customer the full amount of the charge, including outbound freight, upon SECURITRON’s receipt of the original product from the customer.
SECURITRON’s sole and exclusive liability, and customer’s sole remedy, is limited to the replacement of the SECURITRON product when delivered to
SECURITRON’s facility (freight and insurance charges prepaid by customer). The replacement, at SECURITRON’s sole option, may be the identical item or
a newer unit which serves as a functional replacement. In the event that the product type has become obsolete in SECURITRON’s product line, this
MAGNACARE warranty will not apply. This MAGNACARE warranty also does not apply to custom, built to order, or non-catalog items, items made by others
(such as batteries), returns for payment, distributor stock reductions, returns seeking replacement with anything other than the identical product, or
products installed outside of the United States. This MAGNACARE warranty also does not apply to removal or installation costs.
SECURITRON will not be liable to the purchaser, the customer or anyone else for incidental or consequential damages arising from any defect in, or
malfunction of, its products. SECURITRON does not assume any responsibility for damage or injury to person or property due to improper care, storage,
handling, abuse, misuse, or an act of God.
EXCEPT AS STATED ABOVE, SECURITRON MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER, INCLUDING
WITHOUT LIMITATION THE CONDITION OF ITS PRODUCTS, THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
Terms & Conditions
INGERSOLL-RAND COMPANY, SECURITY TECHNOLOGIES SECTOR,
GENERAL TERMS AND CONDITIONS OF SALE AND SERVICE
1. GENERAL. (a) This Agreement contains the terms and conditions by which
Company will quote and sell its Products and Services to Customer. (b) The terms “purchase order” or “order” for the purposes of this Agreement include the term “request for
quotation,” as appropriate. (c) This Agreement supersedes all pre-printed and boilerplate terms and conditions set forth in any purchase order issued by Customer. (d) No
reference herein to Customer’s purchase order will in any way incorporate different or
additional terms and conditions which are hereby objected to. (e) ANY ACCEPTANCE
BY COMPANY OF CUSTOMER’S PURCHASE ORDER IS EXPRESSLY
CONDITIONED ON THE CUSTOMER’S ASSENT TO AND ACCEPTANCE OF
THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. (f) In the
event of a conflict between this Agreement and a purchase order issued by Customer,
the terms of this Agreement will prevail. In the event of a conflict between this
Agreement and any specific Product or Service terms and conditions, the specific
Product or Service terms and conditions will prevail.
2. SCOPE OF PRODUCTS AND SERVICES AND ORDERS.
(a) Scope of Products and Services. The scope of the Products and Services (including, but not limited to location) are (i) attached to this Agreement, (ii) separately
furnished by Company to Customer, or (iii) subject to Section 1 herein, contained in an
order submitted by Customer.Non-standard finishes and special items may be available.
Contact Company for such availability. All Products that come in “kits” cannot be sold
as individual pieces. See the specific product terms and conditions for exceptions. (b)
Orders. All orders submitted by Customer must be in written form acceptable to
Company. A minimum net Product or Service order value, excluding freight charges,
may be required for each order. Such minimum net Product or Service order value will
be (i) attached to this Agreement; (ii) separately identified in the specific Product Price
Book; or (iii) separately furnished by Company to Customer. In the event the order
value does not meet any required minimum net Product or Service value, Company will,
at its sole discretion, either (i) increase the quantity of items in the order to meet the
minimum net Product or Service value provided herein; (ii) apply a minimum order
charge; or (iii) reject the order. (c) Receipt of an Order. Company will acknowledge
receipt of each order issued in accordance with this Agreement and will notify Customer
whether such order has been accepted or rejected, in whole or in part, by Company. If
Company fails to acknowledge receipt of an order, within a reasonable time period, such
failure to acknowledge receipt will be deemed a rejection of the entire order. (d)
Changes to Orders. Any changes to orders must be acknowledged by Company in
writing. Company reserves the right to deny any changes to orders, which have been
previously acknowledged by Company. The time period for making any changes to
orders for Products will be (i) attached to this Agreement; (ii) separately identified in the
specific Product Price Book; or (iii) separately furnished by Company to Customer. All
changes to orders are subject to a change order charge of 25% of the net Product or
Service value or $25.00, whichever is greater, plus the cost of fabrication or raw material that will need to be purchased for the change order. Unless otherwise specified by
Company in writing, any changes to orders acknowledged by Company that affect the
delivery date will be deemed a new order and will require acknowledgement by
Company as provided in this Section 2. (e) Cancellation of Orders. All cancelled
orders are subject to Company’s written acknowledgement to be valid. The time period
for order cancellations will be (i) attached to this Agreement; (ii) separately identified in
the specific Product Price Book; or (iii) separately furnished by Company to Customer.
All cancelled orders acknowledged by Company are subject to a cancellation charge of
25% of the net Product or Service value or $25.00, whichever is greater, plus the cost of
any fabrication or raw materials that have purchased for the order.
3. PRICES AND PAYMENT. (a) Prices. The prices specified by Company are subject
to change, without notice, to Company’s prices in effect at the time of each shipment of
Products or performance of Services. Additional charges may be applied for product
modification or engineering services. Oral prices specified by Company are null and
void. (b) Invoices. Company will submit invoices to Customer stating amounts due. (c)
Payment Terms. Payment terms are 2% cash discount 20 days, net 35 days from date
of invoice. Payment will be made in United States dollars. (d) Credit Terms. All orders
are subject to Company’s credit limit and terms of credit required by Company or contained in Company’s credit application, which is subject to change by Company at any
time either before or after delivery of any part of the order. Company reserves the right
to request payment in advance of shipment or any order or to request adequate assurances for Customer’s payment of an order and may withhold or stop shipment, without
any liability to Company, until Customer submits payment or assurance of payment, as
required by Company. (e) Default. If Customer is in default in payment or otherwise
with respect to any order for Products or Services or any other contract with Company,
Company shall have the right, in addition to all other legal remedies and without prejudice to any of its right hereunder, to defer further shipments until such default is corrected and to declare all outstanding bills of Customer to be immediately due and payable.
(f) Taxes. Any taxes, charges, or duties imposed by any governmental authority on the
sale of Products or Services will be paid by Customer, in addition to the selling price
specified by Company. (g) Late Payment Charge. A late payment charge of 1.5% per
month equivalent to 18% per annum will be charged on past due balances owed
Company. Provided however, that in the event that applicable governmental law sets a
maximum rate for late payment fees which is less than 18% per annum, then the late
payment charge assessed will be set at the maximum rate permitted by law.
4. INSPECTION, DELIVERY, SHIPPING, FREIGHT CHARGES, CLAIMS,
AND PACKING. (a) Inspection. Inspection of Products and Services will be done by
Customer immediately after receipt of Products or completion of Services. Inspection of
Products or Services by Customer at Company's facility is not permitted. (b) Delivery.
Product delivery schedules are based upon current production capacities, material or
ii
component availability, and inventory, and may be changed by Company as conditions
require. Service delivery schedules are based upon prompt receipt of, and prompt access
to, Customer’s equipment and all information necessary to complete the Services. In no
event will Product or Service delivery dates be construed as falling within the meaning
of “time is of the essence.” Partial delivery shall be accepted by Customer and paid for
at the price and on the terms stated herein. Any partial delivery of Products or Services,
shall constitute a separate sale and payment shall be separately made when due. If any
part of the Products or Services are not delivered by Company in accordance with
Customer’s order, this Agreement shall not be affected thereby.
(c) Shipping. Unless otherwise specified by Company, (i) where the Customer is located in the United States, all Products will be sold “Uniform Commercial Code, F.O.B.
Origin, Company's factory”; and (ii) where the Customer is located outside of the
United States, all Products will be sold “Incoterms 2000, Ex-works, Company's factory.” In either instance, title and risk of loss will pass to Customer upon delivery to the
carrier at Company's factory. Provided however, a security interest will remain in the
Products, regardless of mode of attachment to realty or other property, until full payment
has been made therefore, and Customer agrees, upon request, to do all things and acts
necessary to protect Company’s interest by adequately insuring the Products against loss
from damage from any cause and to have Company named as an additional insured.
Copies of all Certificates of Insurance will be provided to Company upon request.
Customer will also assist Company in providing all necessary documents or signatures
required to file any documents to perfect Company’s interest in such Products. (d)
Freight Charges. All freight charges will be (i) attached to this Agreement; (ii)
separately identified in the specific Product Price Book; or (iii) separately furnished
by Company to Customer. (e) Claims. All claims for loss or damage to Products while
in the care, custody, and/or control of a carrier will be the responsibility of Customer,
who will submit any claims.. (f) Packing. Company will pack, mark, and ship the
Products according to its standard procedures for shipment, unless the parties agree, in
writing, that Company will comply with any special instructions provided by Customer.
Compliance with special instructions may result in an increased price.
5. CLAIMS. (a) All claims must be submitted in writing to Company as follows: (i) All
claims for prices must be submitted within thirty (30) days from the date of invoice. (ii)
All claims for Product quantity or incorrect orders must be submitted within ten (10)
days from the date of delivery. (iii) All claims for damage to Products (while in the care,
custody, and control of Company) must be submitted within thirty (30) days from the
date of invoice.
6. PRODUCT CHANGES. Company reserves the right to change without notice the
design of, or the process of manufacturing, the Products covered by this Agreement;
provided that the foregoing will not be construed as relieving Company from its
obligation to deliver Products which conform to the specifications which Company
may have furnished to Customer.
7. PRODUCT RETURNS. Products may not be returned unless Customer receives
written authorization from Company. If returns are authorized by Company, a return
merchandise authorization (“RMA”) number must be provided by Company. Products
identified under such RMA must be returned to Company within 90 days of issuance of
the RMA. Such RMA number and any accompanying RMA documents, the original
invoice number, and a written explanation for the return must be included with the
returned Products in order for Company to inspect and approve a credit for the return.
Such credit will only be issued if, after Company’s receipt and inspection of Products,
Company approves the return. Only those Products which have been in Customer’s
inventory no more than 180 days from the date of shipment by Company and which are
current, standard, non-obsolete, non-specially manufactured, unused, in their original
condition as at the time of sale by Company to Customer, and are in their original
packaging may be considered by Company for return. In the event Company approves
a return, a credit will be made to Customer’s account less freight, and a handling and
reprocessing charge of 35% of the net material value on the original invoice. Products
requiring reconditioning to return the Products to a saleable condition may be credited to
Customer’s account less freight and a handling and reprocessing charge of 50% of the
net material value and less 2% for the cash discount allowance on the original invoice.
8. TECHNICAL INFORMATION AND ADVICE. (a) All designs, data, and
specifications provided by Company are proprietary and will not be disclosed or reused
by Customer without the prior written consent of Company. (b) Company assumes no
obligation or liability for any advice given by Company, the results obtained, or
damages incurred, and all such advice is given and accepted at Customer’s risk.
9. LIMITED WARRANTY.
(a) Company's Standard Limited Warranty(ies) relating to Products or Services are
applicable to this Agreement. The limited warranty(ies) are (i) attached to this
Agreement; (ii) separately identified in the specific Product Price Book; or (iii)
separately furnished by Company to Customer.
(b)(i) In the event that certain Product warranties are not attached to this Agreement or
separately furnished, Company warrants only to Customer that Products will be free
from defects in material and workmanship for a period of 12 months from the date of
shipment of the Products. Company’s sole obligation under this warranty is limited to
repairing or replacing, at its option, the defective Products. (ii) The provisions of this
limited Product warranty do not apply to Products: (A) used for the purposes for which
they are not designed or intended; (B) which have been repaired or altered without
Company's prior written consent; (C) which have been subjected to misuse, abuse,
negligence, or accident; (D) which have been improperly stored, installed, maintained,
or operated; (E) which have been used in violation of written instructions provided by
Company to Customer; (F) which have subjected to improper temperature, humidity, or
other environmental conditions; (G) which have been affected by normal wear and tear;
or (H) which, based on Company's examination, do not disclose to Company's
satisfaction nonconformance to the warranty.
List Price Book No. 19 • Effective February 26, 2007
Terms & Conditions
(c)(i) In the event that certain Service warranties are not attached to this Agreement or
separately furnished, Company warrants only to Customer that the Services will be free
from defects in material and workmanship for a period of 6 moths from the date of
completion of the particular items of Service. Company’s sole obligation under this
warranty is limited to repairing or reperformance, at its option, of the Service; provided
however, if repair or reperformance is either impractical or impossible, the Company
will refund to Customer that portion of the price paid to the Company for the defective
item of Service. This warranty only applies if the company is given written notice of the
defect or nonconformance by the Customer within 30 days of discovery. (ii) The
provisions of this limited Service warranty does not apply to any defects or issues with
the design or performance of equipment or products not manufactured by Company, nor
does it apply to any code compliance or permit requirements for the assembly, installation, erection, or construction of any goods.
(d) NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE WITH
RESPECT TO THE PRODUCTS OR SERVICES INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
(e) The following costs and expenses are not covered by the provisions of these limited
warranties: (i) labor costs for the removal and reinstallation of Products or other
manufacturer’s products; (ii) shipping and freight expenses required to return Products
to Company; (iii) normal maintenance; and (iv) economic losses. In addition, the
provisions of this warranty are not applicable to anything other than defects in
Company’s material (products only) or workmanship.
10. CUSTOMER'S REMEDIES. THE CUSTOMER'S EXCLUSIVE AND SOLE
REMEDY ON ACCOUNT OF, OR IN RESPECT OF, THE FURNISHING OF
PRODUCTS OR SERVICES THAT DO NOT CONFORM TO THIS AGREEMENT WILL BE TO (A) SECURE REPAIR OR REPLACEMENT OF THE
PRODUCTS; OR (B) SECURE REPAIR OR REPERFORMANCE OF THE
SERVICES OR TO OBTAIN A REFUND OF THE PRICE PAID FOR THE
DEFECTIVE SERVICE, ALL AT COMPANY’S OPTION. IN NO EVENT WILL
THE COMPANY'S MAXIMUM LIABILITY EXCEED THE SELLING PRICE
FOR THE PRODUCTS OR ITEM OF SERVICE.
11. LIMITATION OF LIABILITY. IN NO EVENT WILL COMPANY BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF USE
OF THE PRODUCTS, SERVICE INTERRUPTION, LOSS OF PROFITS, LOSS
OF REVENUE, INTEREST, LOST GOODWILL, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, LOSS BY REASON OF SHUTDOWN OR
NON-OPERATION, INCREASED EXPENSES OF OPERATION, OR CLAIMS
OF CUSTOMER'S CUSTOMERS, WHETHER BASED ON CONTRACT,
WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT
LIABILITY OR NEGLIGENCE), PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12. STATUTE OF LIMITATIONS. NO ACTION ARISING OUT OF ANY
CLAIMED BREACH OF THIS AGREEMENT BY COMPANY MAY BE
BROUGHT BY CUSTOMER MORE THAN ONE (1) YEAR AFTER THE
CAUSE OF ACTION HAS ARISEN.
13. CONSUMER PRODUCTS. With respect to “consumer products” as defined under
the Magnuson-Moss Warranty Act (“MMWA”), the following statements are made. (a)
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. IF ANY IMPLIED WARRANTY IS
PROVIDED UNDER THE MMWA, IT IS LIMITED TO THE DURATION OF
THE WARRANTY PROVIDED IN SECTION 9 ABOVE. (b) Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. (c) This warranty gives you specific legal
rights and you may also have other rights which vary from state to state.
14. FORCE MAJEURE. Any delay or failure of Company to perform its obligations
hereunder will be excused to the extent that it is caused by an event or occurrence
beyond its control such as, by way of example and not by way of limitation, acts of
God, actions by any governmental authority (whether valid or invalid), governmental
laws and regulations not presently in effect, fires, floods, windstorms, explosions, riots,
natural disasters, wars, sabotage, accidents, labor problems (including, but not limited
to, lockouts, strikes, and slowdowns) at Company's facility, its source plant or their
suppliers, inability to obtain power, material, labor equipment, or transportation, or court
injunction or order. The delivery date will be extended for a time equal to that of the
delay and the schedule for Company’s performance will be deemed adjusted in the
individual order(s) to that effect.
15. ENTIRE AGREEMENT AND AMENDMENT. This Agreement, together with
any attachments or supplements specifically referenced in this Agreement, constitutes
the entire agreement between the parties hereto and supersedes all previous
communications, representations, or agreements, either oral or written, between the
parties hereto with respect to the subject matter hereof. No agreement or understanding
varying or expanding this Agreement will be binding upon either party hereto unless it
is in writing and signed by a duly authorized representative thereof.
16. TERMINATION. (a) This Agreement may be terminated by either party by giving
30 days' written notice to the other party in the event of failure by such other party to
fulfill any of its obligations hereunder. However, if during the period of such notice,
such other party remedies such failure, this Agreement will continue with the same force
and effect as if such notice had not been given. (b) This Agreement may be terminated
upon the written mutual consent of the parties. (c) Either party may immediately terminate this Agreement by giving written notice to the other party in the event of the
happening of any of the following or any other comparable event: (i) insolvency of the
other party; (ii) filing of a petition in bankruptcy by or against the other party; (iii)
appointment of a receiver or trustee for the other party; or (iv) execution of an
assignment for the benefit of creditors by the other party, all of which will allow
Company to demand reclamation of all affected orders. (d) Except as provided in this
section 16, Customer may not terminate this Agreement, in whole or in part, unless
Company’s prior written consent is obtained and Customer agrees to pay all of
Company’s cancellation charges.
17. GOVERNING LAW; VENUE; AND EXPENSES. (a) This Agreement and any
disputes or controversies arising hereunder will be governed by and construed according
to the internal laws of the State of Indiana, United States of America, without regard to
its conflict of law principles, and not including the United Nations Convention on
Contracts for the International Sale of Goods. (b) Jurisdiction and venue with respect to
any action, proceeding, or suit in connection with this Agreement will reside in the
courts of the State of Indiana. (c) Customer agrees to pay for all expenses (including
attorney’s fees) incurred by Company in enforcing the obligations of Customer under
this Agreement.
18. COMPLIANCE WITH LAWS, EXPORT CONTROLS, CERTIFICATIONS,
AND NUCLEAR LIABILITY. (a) This Agreement is be subject to, and Company and
Customer will comply with, all laws and export controls, regulations, rules, orders,
licenses, requirements, and governmental requests now or hereafter in effect in the
United States of America that pertain to the Products or the initial sale of the Products or
that pertain to Services. Provided however, Company is not responsible for obtaining
or maintaining any permits for the performance of Services or the verification or compliance with any code requirements relative to the performance of Services. To the
extent any sale of Products or Services pursuant to this Agreement may require approval
of the U.S. Government, Company’s obligations under this Agreement are conditioned
upon the grant of such approval and upon compliance by Customer with any restrictions
imposed by the U.S. Government in connection with such approval. (b) Certain
Products are noted by Company as tested by independent laboratories for compliance
with UL and/or ANSI standards. Any and all modifications or alterations to such
Products will void such certification, and Company is not liable to Customer to certify
any modified or altered Product. (c) In the event the Products are to be used in a nuclear
facility, the Customer shall, prior to such use, arrange for insurance or governmental
indemnity protecting Company against liability. The Customer hereby releases and
agrees to indemnify Company and its suppliers for any nuclear damage including, but
not limited to, loss of use, in any manner arising out of the nuclear incident, whether
alleged to be due, in whole or in part by Company or its suppliers.
19. NO INDUCEMENTS. The parties hereto represent to each other and each agrees
that, neither it nor any person acting on its behalf has, in contravention of any applicable
law, given or offered to give, or will give or offer to give, any sum of money or other
material consideration to any person, directly or indirectly, as an inducement to obtain
business hereunder or to influence the granting of licenses or other governmental
permissions to enter into this Agreement or perform obligations hereunder.
20. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal,
or unenforceable under any statute, regulation, ordinance, executive order, or other rule
of law, that provision will be deemed severed to the extent necessary to comply with
such statute, regulation, ordinance, order, or rule. In the event such provision is deemed
severed, the parties will negotiate in good faith to arrive at an alternative arrangement
approximating the original business objective of the parties. The remaining terms and
conditions of this Agreement will remain in effect.
21. NO IMPLIED WAIVER. The failure of either party at any time to require
performance by the other party of any provision of this Agreement will in no way affect
the right to require such performance at any time thereafter, nor will the waiver of
either party of a breach of any provision of this Agreement constitute a waiver of any
succeeding breach of the same or any other provision.
22. MISCELLANEOUS. (a) This Agreement does not constitute either party the agent
or legal representative of the other party. Neither party is authorized to create any
obligation on behalf of the other party including, but not limited to, the obligation for
payment of any service or warranty obligation hereunder. (b) Neither this Agreement
nor any right or obligation hereunder may be transferred or assigned by either party
without the prior written approval of the other party, except that Company can transfer
or assign this Agreement or any right or obligation (including, but not limited to the
right to receive payments for any orders) to Ingersoll-Rand Company or an
Ingersoll-Rand Company entity without first obtaining Customer’s consent. (c) The
rights and remedies herein reserved to Company will be cumulative and additional to
any other or further rights and remedies provided at law or equity. (d) Customer does
not have the right to setoff or to back charge against any amounts which become
payable to Company under this Agreement or otherwise. (e) The official text of this
Agreement is in the English language. If this Agreement is translated into another
language, the English text will govern any question with respect to interpretation. (f)
The headings in this Agreement are for convenience of reference only and do not affect
the meaning of this Agreement in any manner.
23. DEFINITIONS. (a) “Agreement” means Ingersoll-Rand Company, Security
Technologies Sector Terms and Conditions of Sale and Service. (b) “Company” means
Ingersoll-Rand Company, Security Technologies Sector. (c) “Customer” means the
Buyer. (d) “Buyer” means the purchaser of products or Services from Company. (e)
“U.S.” means United States of America.
List Price Book No. 19 • Effective February 26, 2007
iii
MagForce™ Lifetime Warranty
MAGFORCE ELECTROMAGNETIC LOCK
LIMITED LIFETIME WARRANTY
Limited Lifetime Warranty:
Magnetic Coil Assembly. Locknetics
warrants only to the End User of electromagnetic locks that the magnetic coil
assembly of the electromagnetic locks
will be free from defects in material and
workmanship for the lifetime of such
electromagnetic lock.
Limited 12 Month or 18 Month
Warranty:
Electronic Module. Locknetics warrants
only to the End User of electromagnetic
locks that the electronic module of the
electromagnetic locks will be free from
defects in material and workmanship for
a period of 12 months from the date of
shipment of the electromagnetic locks
from an authorized seller to the End
User or a period of 18 months from the
date of shipment of such electromagnetic
locks from Locknetics to an authorized
seller, whichever period is shorter.
Limitations:
Locknetics’ sole obligation under this
warranty is limited to repairing and
replacing, at its option, the defective
electromagnetic locks. If Locknetics
chooses to replace a defective electromagnetic lock as provided herein,
Locknetics may replace the defective
electromagnetic lock with an equal or
upgraded electromagnetic lock, at its
option.
NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, ARE MADE WITH RESPECT TO
THE ELECTROMAGNETIC LOCKS INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
LOCKNETICS DOES NOT AUTHORIZE
ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION
WITH ELECTROMAGNETIC LOCKS.
This warranty is exclusive and limited to
the End User of the electromagnetic
iv
locks, and terminates upon the sale or
transfer of the electromagnetic locks or
the structure for which the electromagnetic
locks are attached.
“End User” is defined in this limited
warranty as the initial user of the products.
Exclusions to Warranty:
The provisions of this limited warranty
do not apply to electromagnetic locks:
(i) used for purposes for which they are
not designed or intended; (ii) which have
been repaired or altered without
Locknetics’ prior written consent; (iii)
which have been subjected to misuse,
abuse, negligence, or accident; (iv)
which have been improperly stored,
installed, maintained, or operated; (v)
which have been used in violation of
written instructions provided by
Locknetics to an authorized seller and/or
End User; (vi) which have been subjected
to improper temperature, humidity, or
other environmental conditions; (vii)
which have been affected by normal
wear and tear; or (viii) which, based
on Locknetics’ or authorized seller’s
examination, do not disclose to Locknetics’
or an authorized seller’s satisfaction
nonconformance to the warranty.
The following costs and expenses are
not covered by the provisions of this
limited warranty: (i) labor costs for the
removal and reinstallation of electromagnetic locks; (ii) shipping and freight
expenses required to return electromagnetic locks to Locknetics or an authorized seller; (iii) normal maintenance;
and (iv) economic losses.
THE PROVISIONS OF THIS LIMITED
WARRANTY ARE NOT APPLICABLE TO
ANYTHING OTHER THAN DEFECTS IN
LOCKNETICS’ MATERIAL OR WORKMANSHIP.
End User’s Remedies:
END USER’S EXCLUSIVE AND SOLE REMEDY
ON ACCOUNT OF, OR IN RESPECT OF, THE
FURNISHING OF ELECTROMAGNETIC LOCKS
THAT DO NOT CONFORM TO THIS AGREEMENT
WILL BE TO SECURE REPAIR OR REPLACEMENT
OF THE ELECTROMAGNETIC LOCKS, AT
LOCKNETICS’ OPTION. IN NO EVENT WILL
LOCKNETICS’ MAXIMUM LIABILITY EXCEED
THE SELLING PRICE FOR THE NON-CONFORMING ELECTROMAGNETIC LOCKS.
Limitation of Liability:
IN NO EVENT WILL LOCKNETICS BE LIABLE
FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF
USE OF THE ELECTROMAGNETIC LOCKS,
LOSS OF PROFIT, LOSS OF REVENUE,
INTEREST, LOST GOODWILL, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, LOSS BY
REASON OF SHUTDOWN OR NON-OPERATION,
INCREASED EXPENSES OR OPERATION, OR
CLAIMS OF END USERS, WHETHER BASED
ON CONTRACT, WARRANTY, TORT (INCLUDING,
BUT NOT LIMITED TO, STRICT LIABILITY
OR NEGLIGENCE), PATENT INFRINGEMENT,
OR OTHERWISE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Statute of Limitations:
NO ACTION ARISING OUT OF ANY
CLAIMED BREACH OF THIS AGREEMENT
BY LOCKNETICS MAY BE BROUGHT BY
END USER MORE THAN ONE (1) YEAR
AFTER THE CAUSE OF ACTION HAS
ARISEN.
Consumer Products:
With respect to “customer products” as
defined under the Magnuson-Moss
Warranty Act (“MMWA”), the following
statements are made. (a) Some states
do not allow the exclusion of limitation
of incidental or consequential damages,
so the above limitation or exclusion may
not apply to the End User. (b) This warranty
gives the End User specific legal rights
and the End User may also have other
rights which vary from state to state.
List Price Book No. 19 • Effective February 26, 2007
National Guard Products, Inc.
The products you count on. The people you trust.
ARR
ONDITIONS
WARRANTY
W
AR ANTY TERMS AND C
CONDITIONS
1.
Limited Warranty; Limitation of Remedy and Damages. Subject to the limitations of liability set forth below, NGP
warrants for a period of five (5) years from date of delivery (the “Warranty Period”), that the products provided by NGP
hereunder (the “Products”) (i) shall conf
nfform substantially to the specifications provided to NGPP, if any, so long as the
Products have been properly installed; and (ii) shall confform substantially to the specifications provided by NGPP, and (iii)
are free from deffects in workmanship and materials.
THIS IS THE SOLE AND EXCLUSIVE WARRANT Y GIVEN BY NGP WITH RESPEC T TO THE PRODUC TS AND IS IN LIEU OF
ANY AND ALL OTHER WA
ARRANTIES, EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE. NGP
HEREBY DISCLAIMS AND EXCLUDES ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILIT Y AND FITNESS FOR A PARTICULAR PURPOSE.
This warranty does not coverr, and NGP will not be liable for
or,, deffects or damage arising from improper installation, modification,
lack of or improper maintenance, improper storage, shipping and handling, ordinary wear and tearr, misuse, abuse,
accident, unauthorized service, use with unauthorized products or parts, or improper product selection or specification.
The sole and exclusive liability of NGP under this warranty or otherwise shall be limited to the repair or replacement
of any Product or component part which shall prove deffective to the original purchaser from NGP hereunder (the
“Purchaser”), and shall not extend to dismantling, installing or reinstalling (or payment for the cost of the same). NGP will
not pay for the costs of repair or replacement per formed other than in accordance with this warranty. NGP SHALL NOT
BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE
CLAIM OR CAUSE OF ACTION ( WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILIT Y, TORT OR
OTHERWISE), SHALL NGP’S LIABILIT Y TO PURCHASER AND/OR ITS CUSTOMERS EXCEED THE PRICE PAID BY PURCHASER
FOR THE SPECIFIC PRODUCTS GIVING RISE TO THE CLAIM OR CAUSE OF ACTION. PURCHASER AGREES THAT IN NO EVENT
SHALL NGP’S LIABILIT Y TO PURCHASER AND/OR ITS CUSTOMERS EXTEND TO INCLUDE INCIDENTAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES RESULLTING FROM USE OF THE PRODUCTS, OR ARISING OUT OF ANY BREACH OF THIS WA
ARRANT Y.
This warranty is governed by the law of the State of Tennessee without regard to its conflicts of law principles.
2.
No Set-off.. Purchaser acknowledges that its obligations to pay NGP all sums properly invoiced to purchaser by NGP
for
o the products are absolute and unconditional. Purchaser shall make all payments to NGP when due hereunder and
shall not withhold, delay ro condition payment for any reason whatsoever. Purchaser shall not set-off any amounts
due NGP against any amounts already due from NGP to Purchaser and expressly waives any right ro claim of set-off.
3.
Claims. Any claim by Purchaser with refference to the Products shall be deemed waived by Purchaser unless submitted
in writing in accordance with this Paragraph 3. Purchaser shall inspect the Products immediately upon receipt and prior
to any installation or use of such Products. Unless Purchaser provides written notice to NGP of any claim for shortages or
deffects in the Products within fourteen (14) days affter Purchaser’s receipt of shipment, such Products shall be deemed
finally inspected and accepted by Purchaser. If a deffect is of such nature that reasonable inspection within the time
provided herein would not disclose it, then notice of the claimed deffect shall be made in writing and delivered to
Purchaser within ten (10) days affter Purchaser knew or should have known of the deffect (but in no event later than the
expiration of the Warranty Period); provided, however, that (notwithstanding any provisions hereof to the contrary) NGP
shall not be liable for claimed deffects in Products once such Products have been incorporated into a structure. At NGP’s
request, Purchaser will send any allegedly non-confforming Products to NGPP. Any written notice of a claim hereunder
shall be sent in writing to National Guard Products, 4985 East Raines Road, P.O. Box 753430, Memphis, Tennessee 38175.
4.
Additional Terms. Acceptance of the Products shall be limited to the terms and conditions contained herein. Any terms
and conditions contained in Purchaser’s purchase order or acceptance that are in addition to, or are in conflict with, the
terms and conditions contained herein shall not become a part of the agreement between NGP and Purchaser unless
expressly agreed to in writing by NGPP.
Contact:
Contact:
Corporate
Corporate Headquarters:
Headquarters:
Mailing
Mailing Address:
Address:
Phone: 800-647-7874
Fax: 800-255-7874
www.ngp.com
NATIONAL GUARD PRODUC TS, INC.
4985 E. Raines Road
Memphis, Tennessee 38118
P.O. Box 753430
Memphis, Tennessee 38175
© C OP YRIGHT NG P 12.2010
WARRANTY
Ives (the “Company”) warrants only to Customer that the products will be free from defects in material and
workmanship for a period of 12 months from the date of shipment of the products with the exception of
continuous hinges that carry a Lifetime Warranty. The Customer shall be obligated to promptly report any
failure to conform to this warranty in writing to the Company within the warranty period provided above.
Company’s sole obligation under this warranty is limited to repairing or replacing, at its option, the defective
products.
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE WITH RESPECT TO THE PRODUCTS
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
The provisions of this limited warranty do not apply to products: (i) used for the purposes for which they are
not designed or intended; (ii) which have been repaired or altered without Company’s prior written consent;
(iii) which have been subjected to misuse, abuse, negligence, or accident; (iv) which have been improperly
stored, installed, maintained, or operated; (v) which have been used in violation of written instructions
provided by Company to Customer; (vi) which have been subjected to improper temperature, humidity, or
other environmental conditions; (vii) which have been affected by normal wear and tear; or (viii) which, based
on Company’s examination, do not disclose to Company’s satisfaction nonconformance to the warranty.
The following costs and expenses are not covered by the provisions of this limited warranty: (i) labor costs
for the removal and reinstallation of products; (ii) shipping and freight expenses required to return products
to Company; (iii) normal maintenance; and (iv) economic losses. In addition, the provisions of this warranty
are not applicable to anything other than defects in Company’s material (products only) or workmanship.
CONSUMER PRODUCTS. With respect to “consumer products” as defined under the Magnuson-Moss
Warranty Act (“MMWA”), the following statements are made. (a) Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. IF ANY IMPLIED WARRANTY
IS PROVIDED UNDER THE MMWA, IT IS LIMITED TO THE DURATION OF THE WARRANTY
PROVIDED ABOVE. (b) Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. (c) This warranty gives you specific legal
rights and you may also have other rights which vary from state to state.
TERMS & CONDITIONS s Complete Locks
Product Warranties: Commercial Applications
3 Year Limited Mechanical Warranty and 1-Year Limited Electromechanical Warranty
!"#$%&'()!*'+),-$./0'((+'12"&'3+),-$./45'&62&.78'$'2"9&&'/&$9'#:,:2&7',&!"$.:!$#';$99$.2/'$.7').&'/&$9'#:,:2&7'&#&!29),&!"$.:!$#';$99$.2/'2)'2"&')9:%:.$#'
<8&9')='2"&'-9)7<!28',$.<=$!2<9&7'>/'2"&'+),-$./'12"&'3?9)7<!2845'$%$:.82'7&=&!28':.',$2&9:$#'$.7';)9*,$.8":-'=9),'2"&'7$2&')='-<9!"$8&@'+&92$:.'?9)7<!28'
contain restrictions to this limited warranty, additional warranties, or different warranty periods. Please see below for specific Product warranty information.
What The Company Will Do: Upon return of the defective Product to the Company or its authorized distributor for inspection, free and clear of all liens and
encumbrances and accompanied by the statement of defects of proof of purchase, the Company will replace the Product.
Original User: These warranties only apply to the Original User of Products. These warranties are not transferable.
What Is Not Covered: A"&'=)##);:.%'!)8280'&6-&.8&8'$.7'7$,$%&8'$9&'.)2'!)B&9&7'>/'2"&'-9)B:8:).8')='2"&8&'#:,:2&7';$99$.2:&8C''1:5'#$>)9'!)828':.!#<7:.%0'><2'.)2'
#:,:2&7'2)0'8<!"'!)828'=)9'2"&'9&,)B$#'$.7'9&:.82$##$2:).')='?9)7<!28D'1::5'8":--:.%'$.7'=9&:%"2'&6-&.8&8'9&E<:9&7'2)'9&2<9.'2"&'?9)7<!28'2)'2"&'+),-$./D')9'1:::5'$./'
)2"&9':.!:7&.2$#0'!).8&E<&.2:$#0':.7:9&!20'8-&!:$#'$.7F)9'-<.:2:B&'7$,$%&80';"&2"&9'>$8&7').'!).29$!20';$99$.2/0'2)92'1:.!#<7:.%0'><2'.)2'#:,:2&7'2)'829:!2'
#:$>:#:2/')9'.&%#:%&.!&50'-$2&.2':.=9:.%&,&.20')9')2"&9;:8&0'&B&.':='$7B:8&7')='2"&'-)88:>:#:2/')='8<!"'7$,$%&8@'' ),&'82$2&8'7)'.)2'$##);'2"&'&6!#<8:).')9'
#:,:2$2:).')=':.!:7&.2$#')9'!).8&E<&.2:$#'7$,$%&80'8)'2"&'$>)B&'&6!#<8:).')9'#:,:2$2:).',$/'.)2'$--#/'2)'/)<@
The provisions of these limited warranties do not apply to Products: (i) used for purposes for which they are not designed or intended; (ii) which have
been subjected to alteration, misuse, abuse, negligence, or accident; (iii) which have been improperly stored, installed, maintained, repaired or
operated; (iv) which have been used in violation of written instructions provided by Schlage; (v) which have been subjected to improper temperature,
humidity, or other environmental conditions (i.e., corrosion); or (vi) which, based on the Company’s examination, do not disclose to the Company’s
satisfaction non-conformance to the warranties. Additionally, the Company will not warrant ANSI A156.2 Grade 2 lever Product installed in
educational facilities and student housing.
Additional Terms: The Company does not authorize any person to create for it any obligation or liability in connection with the Products. The Company’s maximum liability under these warranties is limited to the purchase price of the Product.''G)'$!2:).'$9:8:.%')<2')='$./'!#$:,&7'>9&$!"')='2"&8&';$99$.2:&8'>/'2"&'
+),-$./',$/'>&'>9)<%"2'>/'2"&'H9:%:.$#'I8&9',)9&'2"$.').&'1J5'/&$9'$=2&9'2"&'!$<8&')='$!2:).'"$8'$9:8&.@
How State Law Applies: These warranties give you specific legal rights, and you may also have other rights which vary from state to state.
SPECIFIC PRODUCT WARRANTY RESTRICTIONS/ADDITIONAL WARRANTIES:
ND-Series Levers 10-Year Mechanical Warranty
A"&'#:,:2&7';$99$.2/':8'=)9'$'-&9:)7')='8&B&.'1K5'/&$98'=)9'-9)7<!28'":--&7'-9:)9'2)'L$.<$9/'MNJM@'JNO/&$9'=)9'-9)7<!28'8":--&7'$=2&9'L$.<$9/'MNJM@
Small Format Interchangeable Core (SFIC) Warranty
A"&'#:,:2&7';$99$.2/'$#8)'$--#:&8'2)' !"#$%&'#)!*8'$.7'")<8:.%8';"&.'<8&7';:2"'$.)2"&9',$.<=$!2<9&9P8'!)9&80')9'2)' !"#$%&'!)9&8'1:@&0' QR+5';"&.'<8&7':.'$.)2"&9'
manufacturer’s locks and housings. The use of unauthorized cylinder cams or other components with the Products shall void these warranties.
Everest 29, Everest 29 Primus, Everest 29 Primus XP, Everest, Everest Primus, and Everest Primus XP Limited Lifetime Key Breakage Warranty
S'#:,:2&7'#:=&2:,&';$99$.2/':8'-9)B:7&7'2)'2"&')9:%:.$#'<8&9'$%$:.82'>9&$*$%&'$.7':8'8<>T&!2'2)'2"&'9&829:!2:).8')='2"&8&'#:,:2&7';$99$.2:&8@
Portable Security Limited Lifetime Warranty
S'#:,:2&7'#:=&2:,&';$99$.2/':8'-9)B:7&7'2)'2"&')9:%:.$#'<8&9'$.7':8'8<>T&!2'2)'2"&'9&829:!2:).8')='2"&8&'#:,:2&7';$99$.2:&8@
Exclusions:'H:#'U<>>&7'V9).W&'=:.:8"'1XJY5':8'7&8:%.&7'2)':,-9)B&')B&9'2:,&'$.7'!"$.%&':.'$--&$9$.!&0'!9&$2:.%'$'#:B:.%'=:.:8"'2"9)<%"'7$:#/'<8&'$.7'2"<80'
finish discoloration is not applicable to the above warranty.
Product Warranties: Residential Applications
Lifetime Limited Mechanical & Finish Warranty and 1-Year Limited Electronics Warranty
<>T&!2'2)'2"&'2&9,8'$.7'!).7:2:).8')='2":8';$99$.2/0' !"#$%&'&62&.78'$'#:=&2:,&'#:,:2&7',&!"$.:!$#'$.7'=:.:8"';$99$.2/'$.7'$').&O/&$9'#:,:2&7'&#&!29).:!8'
;$99$.2/'2)'2"&')9:%:.$#'!).8<,&9'<8&9'13H9:%:.$#'I8&945')=')<9' !"#$%&'>9$.7'-9)7<!2'13?9)7<!245'$%$:.82'7&=&!28':.',$2&9:$#'$.7';)9*,$.8":-0'$8'#).%'$8'2"&'
Original User occupies the residential premises upon which the Product was originally installed.
What Schlage will do: Upon return of the defective Product to Schlage, Schlage’s sole obligation, at its option, is to either repair or replace the Product, or refund
the original purchase price in exchange for the Product. Original User: This warranty only applies to the Original User of Products. This warranty is not transferable.
What is not covered:'A"&'=)##);:.%'!)8280'&6-&.8&8'$.7'7$,$%&8'$9&'.)2'!)B&9&7'>/'2"&'-9)B:8:).8')='2":8'#:,:2&7'Z$99$.2/C'1:5'#$>)9'!)828':.!#<7:.%0'><2'.)2'
#:,:2&7'2)0'8<!"'!)828'$8'2"&'9&,)B$#'$.7'9&:.82$##$2:).')='?9)7<!2D'1:.5'8":--:.%'$.7'=9&:%"2'&6-&.8&8'9&E<:9&7'2)'9&2<9.'?9)7<!2'2)' !"#$%&D'$.7'1:::5'$./')2"&9'
:.!:7&.2$#0'!).8&E<&.2:$#0':.7:9&!20'8-&!:$#'$.7F)9'-<.:2:B&'7$,$%&80';"&2"&9'>$8&7').'!).29$!20';$99$.2/0'2)92'1:.!#<7:.%0'><2'.)2'#:,:2&7'2)0'829:!2'#:$>:#:2/')9'
.&%#:%&.!&50'-$2&.2':.=9:.%&,&.20')9')2"&9;:8&0'&B&.':='$7B:8&7')='2"&'-)88:>:#:2/')='8<!"'7$,$%&8@' ),&'#)!$#'#$;8'7)'.)2'$##);'2"&'&6!#<8:).')9'#:,:2$2:).')='
:.!:7&.2$#')9'!).8&E<&.2:$#'7$,$%&80'8)'2"&'$>)B&'&6!#<8:).')9'#:,:2$2:).',$/'.)2'$--#/'2)'/)<@'
The provisions of this warranty do not apply to Products:'1:5'<8&7':.'!),,&9!:$#'$--#:!$2:).8D'1::5'<8&7':.'!),,).'$9&$'$--#:!$2:).8D'1:::5'<8&7'=)9'-<9-)8&8'=)9'
;":!"'2"&/'$9&'.)2'7&8:%.&7')9':.2&.7&7D'1:B5';":!"'"$B&'>&&.'8<>T&!2&7'2)'$#2&9$2:).0'$><8&0',:8<8&0'.&%#:%&.!&')9'$!!:7&.2D'1B5';":!"'"$B&'>&&.':,-9)-&9#/'82)9&70'
:.82$##&70',$:.2$:.&7')9')-&9$2&7D'1B:5';":!"'"$B&'>&&.'<8&7':.'B:)#$2:).')=';9:22&.':.829<!2:).8'-9)B:7&7'>/' !"#$%&D'1B::5';":!"'"$B&'>&&.'8<>T&!2&7'2)':,-9)-&9'
2&,-&9$2<9&0'"<,:7:2/')9')2"&9'&.B:9).,&.2$#'!).7:2:).8D')9'1B:::5';":!"0'>$8&7').' !"#$%&P8'&6$,:.$2:).0'7)'.)2'7:8!#)8&'2)' !"#$%&P8'8$2:8=$!2:).'.).O!).=)9,$.!&'
2)'2"&';$99$.2/@'S77:2:).$##/0'2":8';$99$.2/'[H\ 'GHA'+H]\U'8!9$2!"&80'$>9$8:).80')9'7&2&9:)9$2:).'7<&'2)'2"&'<8&')='-$:.280'8)#B&.28')9')2"&9'!"&,:!$#8@
Exclusions:'H:#'U<>>&7'V9).W&'=:.:8"'1XJY5':8'7&8:%.&7'2)':,-9)B&')B&9'2:,&'$.7'!"$.%&':.'$--&$9$.!&0'!9&$2:.%'$'#:B:.%'=:.:8"'2"9)<%"'7$:#/'<8&'$.7'2"<80'
finish discoloration is not applicable to the above warranty. Additional terms: Schlage does not authorize any person to create for it any obligation or liability in
!)..&!2:).';:2"'2"&'?9)7<!2@' !"#$%&P8',$6:,<,'#:$>:#:2/'"&9&'<.7&9':8'#:,:2&7'2)'2"&')9:%:.$#'-<9!"$8&'-9:!&')='2"&'?9)7<!2@'G)'$!2:).'$9:8:.%')<2')='$./'!#$:,&7'
>9&$!"')='2":8';$99$.2/'>/' !"#$%&',$/'>&'>9)<%"2'>/'2"&'H9:%:.$#'I8&9',)9&'2"$.').&'1J5'/&$9'$=2&9'2"&'!$<8&')='$!2:).'"$8'$9:8&.@'
How local law applies:'A":8';$99$.2/'%:B&8'/)<'8-&!:=:!'#&%$#'9:%"280'$.7'/)<',$/'$#8)'"$B&')2"&9'9:%"28'$8')2"&9;:8&'-&9,:22&7'>/'#$;@'R='2":8'?9)7<!2':8'
!).8:7&9&7'$'!).8<,&9'-9)7<!20'-#&$8&'>&'$7B:8&7'2"$2'8),&'#)!$#'#$;8'7)'.)2'$##);'#:,:2$2:).8').':.!:7&.2$#')9'!).8&E<&.2:$#'7$,$%&8')9'");'#).%'$.':,-#:&7'
warranty lasts, so that the above limitations may not fully apply. Refer to your local laws for your specific rights under this warranty.
Terms-12
Price Book 74
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Product Warranties and Distribution Policy s TERMS & CONDITIONS
Product Warranties: Residential Applications (Cont.)
Guaranteed Fit Program:' !"#$%&'-9)7<!28'$9&'7&8:%.&7'2)'=:2'82$.7$97'9&8:7&.2:$#'7))9'-9&-$9$2:).8'$.7'9&29)=:2'&6:82:.%'2<><#$9'#)!*8@'G)2&C'd)92:8&'#)!*8'$.7'
preparations are not considered standard and are not guaranteed under this program. During the initial installation, if there is a problem with the Product’s perfor,$.!&0'2"&'H9:%:.$#'I8&9',$/'8:,-#/'!).2$!2' !"#$%&'+<82),&9' &9B:!&'$2'___O_N^O`_YK':.'2"&'I@ @'$.7'+$.$7$')9'_NNO^NXOK_XX':.'d&6:!)'=)9'$88:82$.!&@'
Program and warranty claims:'R='/)<'&.!)<.2&9'$'9&8:7&.2:$#'7))9'-9&-$9$2:).')9'=:2':88<&'<.7&9'2"&'e<$9$.2&&7'Q:2'?9)%9$,')9'"$B&'$'!#$:,'<.7&9'2":8'
warranty, please contact Schlage Customer Service for repair, replacement or refund of the original purchase price in exchange for the return of the Product to
Schlage.
Lifetime Mechanical Warranty and 5-year Finish Warranty
<>T&!2'2)'2"&'2&9,8'$.7'!).7:2:).8')='2":8';$99$.2/0' !"#$%&'()!*'+),-$./'13 !"#$%&45'&62&.78'$'#:=&2:,&'#:,:2&7',&!"$.:!$#'$.7'^O/&$9'=:.:8"';$99$.2/'2)'2"&
)9:%:.$#'!).8<,&9'<8&9'13H9:%:.$#'I8&945')='[&62&9'>/' !"#$%&'-9)7<!28'13?9)7<!245'$%$:.82'7&=&!28':.',$2&9:$#'$.7';)9*,$.8":-0'$8'#).%'$8'2"&'H9:%:.$#'I8&9'
occupies the residential premises upon which the Product was originally installed.
What Schlage will do: Upon return of the defective Product to Schlage, Schlage’s sole obligation, at its option, is to either repair or replace the Product, or refund
the original purchase price in exchange for the Product. Original User: This warranty only applies to the Original User of Products. This warranty is not transferable.
What is not covered: A"&'=)##);:.%'!)8280'&6-&.8&8'$.7'7$,$%&8'$9&'.)2'!)B&9&7'>/'2"&'-9)B:8:).8')='2":8'#:,:2&7'Z$99$.2/C'1:5'#$>)9'!)828':.!#<7:.%0'><2'.)2'
#:,:2&7'2)0'8<!"'!)828'$8'2"&'9&,)B$#'$.7'9&:.82$##$2:).')='?9)7<!2D'1:.5'8":--:.%'$.7'=9&:%"2'&6-&.8&8'9&E<:9&7'2)'9&2<9.'?9)7<!2'2)' !"#$%&D'$.7'1:::5'$./')2"&9'
:.!:7&.2$#0'!).8&E<&.2:$#0':.7:9&!20'8-&!:$#'$.7F)9'-<.:2:B&'7$,$%&80';"&2"&9'>$8&7').'!).29$!20';$99$.2/0'2)92'1:.!#<7:.%0'><2'.)2'#:,:2&7'2)0'829:!2'#:$>:#:2/')9'
.&%#:%&.!&50'-$2&.2':.=9:.%&,&.20')9')2"&9;:8&0'&B&.':='$7B:8&7')='2"&'-)88:>:#:2/')='8<!"'7$,$%&8@' ),&'#)!$#'#$;8'7)'.)2'$##);'2"&'&6!#<8:).')9'#:,:2$2:).')='
:.!:7&.2$#')9'!).8&E<&.2:$#'7$,$%&80'8)'2"&'$>)B&'&6!#<8:).')9'#:,:2$2:).',$/'.)2'$--#/'2)'/)<@'
The provisions of this warranty do not apply to Products:'1:5'<8&7':.'!),,&9!:$#'$--#:!$2:).8D'1::5'<8&7':.'!),,).'$9&$'$--#:!$2:).8D'1:::5'<8&7'=)9'-<9-)8&8'=)9'
;":!"'2"&/'$9&'.)2'7&8:%.&7')9':.2&.7&7D'1:B5';":!"'"$B&'>&&.'8<>T&!2&7'2)'$#2&9$2:).0'$><8&0',:8<8&0'.&%#:%&.!&')9'$!!:7&.2D'1B5';":!"'"$B&'>&&.':,-9)-&9#/'82)9&70'
:.82$##&70',$:.2$:.&7')9')-&9$2&7D'1B:5';":!"'"$B&'>&&.'<8&7':.'B:)#$2:).')=';9:22&.':.829<!2:).8'-9)B:7&7'>/' !"#$%&D'1B::5';":!"'"$B&'>&&.'8<>T&!2&7'2)':,-9)-&9'
2&,-&9$2<9&0'"<,:7:2/')9')2"&9'&.B:9).,&.2$#'!).7:2:).8D')9'1B:::5';":!"0'>$8&7').' !"#$%&P8'&6$,:.$2:).0'7)'.)2'7:8!#)8&'2)' !"#$%&P8'8$2:8=$!2:).'.).O!).=)9,$.!&'
2)'2"&';$99$.2/@'S77:2:).$##/0'2":8';$99$.2/'[H\ 'GHA'+H]\U'8!9$2!"&80'$>9$8:).80')9'7&2&9:)9$2:).'7<&'2)'2"&'<8&')='-$:.280'8)#B&.28')9')2"&9'!"&,:!$#8@
Product Warranties, Additional Terms & Conditions: Commercial and
Residential Applications
Additional Terms: The Company does not authorize any person to create for it any obligation or liability in connection with the Products. The Company’s
,$6:,<,'#:$>:#:2/'<.7&9'2"&8&';$99$.2:&8':8'#:,:2&7'2)'2"&'-<9!"$8&'-9:!&')='2"&'?9)7<!2@''G)'$!2:).'$9:8:.%')<2')='$./'!#$:,&7'>9&$!"')='2"&8&';$99$.2:&8'>/'2"&'
+),-$./',$/'>&'>9)<%"2'>/'2"&'H9:%:.$#'I8&9',)9&'2"$.').&'1J5'/&$9'$=2&9'2"&'!$<8&')='$!2:).'"$8'$9:8&.@
How State Law Applies: These warranties give you specific legal rights, and you may also have other rights which vary from state to state.
Note:
'
'
Should the Product be considered a consumer product as may be covered by the Magnusson Moss Federal Warranty Act, please be advised that:
1J5' ),&'82$2&8'7)'.)2'$##);'#:,:2$2:).8')9':.!:7&.2$#'!).8&E<&.2:$#'7$,$%&8')9'");'#).%'$.':,-#:&7';$99$.2/'#$828'8)'2"$2'2"&'$>)B&'#:,:2$2:).8'
,$/'.)2'=<##/'$--#/D'$.7'1M5'A":8';$99$.2/'%:B&8'8-&!:=:!'#&%$#'9:%"28'$.7'$'<8&9',$/'"$B&')2"&9''9:%"28';":!"',$/'B$9/'=9),'82$2&'2)'82$2&@
For warranty service and shipping instructions contact:
Schlage and Portable Security
Commercial Customers
Schlage and Portable Security
Residential and Retail Customers
Schlage
Customer Care
Y_``'a$.!)!*'\6-9&88;$/
+)#)9$7)' -9:.%80'+H'_N`JJ
Schlage
Customer Care
MJJ`'\$82'c$.8$8'+:2/'U)$7
H#$2"&0'c 'XXNXJ'
1_KK5'XKJOKNJJ
Q$6'1_NN5'b^MONXX^
1_NN5'_bKOJ_Xb'1)-2:).'J5'+).8<,&9
Q$6'1_NN5'YXXO^XM^
The Schlage Lock Company reserves the right to make changes in designs and specifications or to make additions or improvements on its
products without notice and without incurring any obligation to incorporate them on products previously manufactured. The Schlage Lock
Company is not responsible for any modification, addition or alteration to our products by others.
Distribution Function and Location Policy
The Schlage customer relationship includes the nonexclusive area of primary sales responsibility and the channel of distribution assigned by
!"#$%&@'R2':8'B:2$#'2)')<9'8<!!&88'$.7'=)9'2"&'&==&!2:B&',$.$%&,&.2')='2"&'7:829:><2:).')=')<9'-9)7<!28'2"$2'2"&' !"#$%&'!<82),&9'9&#$2:).8":-0').!&'
it is satisfactorily established between us, should not be changed without our approval. Therefore, after selection by Schlage as a distributor of one
or more of Schlage products, a customer should continue to perform that distribution function from the location of its business at the place or places
utilized at the time of selection. A customer should not change its Schlage distribution function or establish a different or additional location without the prior written consent of Schlage.
Schlage reserves the right to discontinue, after appropriate notice, sale of its products to any customer which refuses to adhere to
this policy. Schlage also reserves the right to change, in its sole discretion, the number and locations of the distributors authorized
to distribute its products in any area. This determination will be based upon, among other considerations, the success or failure in developing the
market for Schlage products.
Price Book 74
vviV̈ÛiÊ>ÀV…Ê{]ÊÓä£ÎÊÊUÊÊ,iÛ°ÊÎÉ£Î
Terms-13
WARRANTY
LCN warrants its products manufactured after January 1, 1989 to be free from defects in materials
and workmanship for a period of ten (10) years from the date of manufacturer for the 4000 Series
and the 1000 Series products and for two (2) years from the date of manufacturer for all other
products specifically listed in the table below (see Table below for products and warranty periods).
Products
Years
4000 Series Closers
10 Years
1000 Series Closers, Concealed Closers, High Security Closers (less 2210 DPS)
10 Years
Automatic Operators, Sentronics, SEM Magnets, 2210 DPS
2 Years
This limited warranty does not cover products that (i) are not the proper size for the application;
(ii) are not installed in accordance with LCN’s published installation instructions; (iii) are installed
with improper or incorrect parts [Note: It is recommended that the products be installed with
the LCN fasteners provided with the product.]; (iv) have been, in the opinion of LCN, modified,
repaired, or altered in any way without the express written consent of LCN; (v) are used for
purposes which they are not designed or intended; or (vi) are subjected to misuse, abuse,
negligence, or accident. The following costs and expenses are not covered by the provisions
of this limited warranty: (i) labor costs for the removal and reinstallation of products; (ii) shipping
and freight expenses required to return products to LCN; (iii) normal maintenance; and (iv)
economic losses.
LCN will replace the products which, in the opinion of LCN, are found to be defective, provided
said products are returned to LCN, Warranty and Replacement Department, 121 West Railroad
Avenue, P.O. Box 100, Princeton, Illinois USA 61356-0100.
LCN SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES FOR ANY CLAIM WHETHER BASED ON CONTRACT,
WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR NEGLIGENCE),
PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
This limited warranty is in place of all other warranties, expressed or implied, and excludes any
warranties of fitness for a particular purpose or merchantability. No agent, representative, dealer,
or employee of LCN has the authority to increase or alter the obligations of this limited warranty.
Note: 900/7900 Series compressors are not manufactured by LCN and are excluded from the
coverage of the LCN limited warranty. LCN reserves the right to supply alternative compressors.
For more information, parts, or repairs concerning the compressors, contact the compressor
manufacturer directly.
Price Book 2013 • Effective March 4, 2013 • Rev. 3-13
61
Warranty
Warranty: The Company warrants that the product manufactured by it and delivered
hereunder will be free of defects in material and workmanship for a period as follows:
(1) exit devices and trim for 36 months from the date of placing the product in operation
or for 42 months from the date of shipment; and (2) , and electrified exit devices and other
electrified products for 12 months from the date of placing the product in operation or
18 months from the date of shipment, whichever shall first occur. The Purchaser shall be
obligated to promptly report any failure to conform to this limited warranty, in writing, to the
Company within said limited warranty period, whereupon the Company shall, at its option,
correct such nonconformity, by suitable repair to such product or, furnish a replacement
part F.O.B. point of shipment; provided the Purchaser has stored, installed,maintained
and operated such product in accordance with good industry practices and has complied
with specific recommendations of the Company. Accessories or product furnished by the
Company, but manufactured by others, shall carry whatever warranty the manufacturers
have conveyed to the Company and which can be passed on to the Purchaser. The
Company shall not be liable for any repairs, replacements, or adjustments to the product
or any costs of labor performed by the Purchaser or others without the Company’s prior
written approval.
The effects of corrosion, erosion and normal wear and tear are specifically excluded from
this limited warranty. Performance warranties are limited to those specifically stated within
the Company’s proposal. Unless responsibility for meeting such performance warranties
are limited to specified shop or field tests, the Company’s obligation shall be to correct in
the manner and for the period of time provided above.
The Company makes no other warranty or representation of any kind whatsoever,
expressed or implied, except that of title, and all implied warranties of merchantability and
fitness for a particular purpose, are hereby disclaimed. No agent, representative, dealer, or
employee of Company has the authority to increase or alter the obligations of this limited
warranty.
Correction by the Company of nonconformities whether patent or latent, in the manner
and for the period of time provided above, shall constitute fulfillment of all liabilities of
the Company for such nonconformities, whether based on contract, warranty, negligence,
indemnity, strict liability or otherwise with respect to or arising out of such Equipment.
The Purchaser shall not operate product which is considered to be defective, without first
notifying the Company in writing of its intention to do so. Any such use of product will be
at the Purchaser’s sole risk and liability and will not be covered by this limited warranty.
Customer Care: 877-671-7011
RMA requests (Return Material Authorization) are to be directed to Von Duprin,
2720 Tobey Drive, Indianapolis, IN 46219. Attn: Customer Service.
NOTES
•
The hardware shown on these pages is made with no compromise in quality, design or durability.
Only first quality extrusions, sheet stock and castings are used. Careful matching, polishing,
assembly and finishing result in a final product which we present with pride.
•
Templates are available, upon request, for every product offered by TRIMCO. Templates
are issued only for the project for which they are requested. TRIMCO reserves the right to
make design changes without notice. Always request a current template prior to machining
doors.
•
Our complete in-plant capabilities enable us to produce countless items of a special nature.
Let us quote on any of your hardware needs not shown in this catalog.
•
A large number of exterior pull handles and push/pull bar sets may be adapted for fOCAL
styling and are marked “fOCAL option available” in the catalog and price list. Hard black
finished style plates of appropriate diameter are provided at all locations where grip or base
meet door frame.
•
All castings are available in brass, bronze or aluminum unless otherwise noted.
•
The small letters at the lower right of each product table identify the base metal options in
which that product is available. Br - Brass, Bz - Bronze, Al - Aluminum, SS - Stainless Steel,
Pl - Chrome Plated
WARRANTY DISCLAIMER; EXCLUSIVE REMEDY
We do not warrant the merchantability or our products, nor do we offer any other warranty of any kind, expressed or implied,
and the customer any not extend any warranty on our behalf to anyone. Any such unauthorized extensions shall be the
customer’s responsibility. In no event shall we be liable to the customer in warranty, contract, strict liability or otherwise for
any damages alleged to be caused by one or more of our products, beyond the cost to the customer of the subject product or
products, refund of the purchase price being customer’s sole and exclusive remedy against us upon proof of any alleged
claim. Incidental and consequential damages, including labor costs relating to installation or removal, shall not be our
liability, and customer shall not have remedy against us for such damages, the sole and exclusive remedy for a proven claim
having been stated above.
All materials and finishes meet ANSI/BHMA standards at time of shipment. We do not warrant finishes exposed to hostile
environments.
Customer is responsible for determining the suitability of our products for customer’s use or resale, or for incorporating them
into objects, or for applications which customer designs, assembles, constructs or manufactures.
2
CONDITIONS OF SALE
Distributors and Other Commercial Customers
Note:
The following Conditions of Sale are subject to change: All Sales Transactions are subject to the latest published Conditions of Sale of the Trine Access Technology Corporation and to any
Special Conditions of Sale which may be contained in applicable Trine quotations and acknowledgements. Modified product warranties are provided to consumers.
1. ACCEPTANCE, GOVERNING PROVISIONS AND CANCELLATIONS. No order for Trine Access Technology or services shall be binding upon Trine until accepted by a writing of an authorized
official of Trine or by shipment or other performance of such order. Any such order shall be subject to these Conditions of Sale, and acceptance shall be expressly conditioned on assent to such
Conditions, which assent shall be deemed given unless purchaser shall expressly notify Trine to the contrary prior to the earlier of any shipment or other performance of an order by Trine or within five
(5) days after purchaser's receipt of any acknowledgement or confirmation of such order. Trine expressly reserves the right to reject and withdraw acceptance of any order.
No order accepted by Trine may be altered or modified by purchaser unless agreed to in a writing signed by an authorized official of Trine; and no such order may be cancelled or terminated except
upon payment of Trine's loss, damage and expense arising from such cancellation or termination. These Conditions of Sale may not be supplemented or modified by course of dealing, course of
performance or any oral communication between the parties.
No modified or other conditions will be recognized by Trine unless specifically agreed to in writing and failure of Trine to object to provisions contained in any purchase order or other communication
from a purchaser (including, without limitation, penalty clauses of any kind) shall not be construed as a waiver of these Conditions nor an acceptance of any such provisions.
Unless otherwise agreed in writing by a duly authorized representative of Trine, products sold hereunder are not intended for use or in connection with a nuclear facility or activity. If so used, Trine
disclaims all liability for any nuclear damage, injury or contamination, and purchaser shall indemnify Trine against any such liability, whether as a result of breach of contract, warranty, tort (including
negligence) or otherwise.
Any contract for sale and these Conditions shall be governed by and construed according to the laws of the State of New York. Any dispute arising out of or relating to these Conditions of Sale or any
matter relating hereto shall be brought in the federal or state courts sitting in or for the Bronx, New York, and the parties waive any objection they may have to the jurisdiction or subject matter of these
courts.
2. QUOTATIONS AND PRICES. Written quotations are conditioned upon acceptance by purchaser within thirty (30) days from the date issued and shall be considered as offers by Trine to sell during
such thirty (30) day period on these Conditions of Sale unless sooner terminated by notice. Other Trine publications are maintained as sources of general information and are not quotations or offers to
sell.
All clerical errors are subject to correction.
MINIMUM ORDER: $75.00 Net.
DROP SHIP FEE: Trine reserves the right to charge a fixed fee of $10.00 for shipping to an address other than customers.
All prices are subject to change without notice. In the event of a net price change, the price of equipment on order but unshipped will be adjusted to the price in effect at the time of shipment.
Downward adjustment of prices shall apply only to unshipped portions of outstanding orders.
3. PAYMENT TERMS. Unless otherwise agreed by Trine, terms of payment for Trine products to purchasers of satisfactory credit are either (1) a 1% cash discount for all invoices paid in full if the
payment is received by Trine within 10 days after the date of Trine's invoice or (2) full payment to be received by Trine within 30 days after the date of Trine's invoice. Applicable terms of payment are
stated in quotations or on the discount sheet for the product involved. Cash discount will apply only to the net amount of the invoice after transportation charges and taxes. A late charge of 1% per
month or the maximum amount permitted by law will be applied to all past due amounts.
Trine reserves the right at any time to demand full or partial payment before proceeding with a contract of sale if, in its judgment, the financial condition of purchaser shall not justify the terms of
payment specified. If delivery is delayed or deferred by purchaser beyond the scheduled ate, payment shall be due in full when Trine is prepared to ship and the products may be stored at the risk and
expense of purchaser. If purchaser defaults when any payment is due, then the whole contract price shall become due and payable upon demand, or Trine, at its option, without prejudice to other
lawful remedies, may defer delivery or cancel the contract for sale.
4. TAXES AND OTHER CHARGES. Any manufacturer's tax, retailer's occupation tax, use tax, sales tax, excise tax (except the Federal excise tax on vehicles), duty, custom, inspection or testing fee,
or other tax, fee or charge of any nature whatsoever, imposed by any governmental authority, on or measured by any transaction between Trine and purchaser, shall be paid by purchaser in addition to
the prices quoted or invoiced. In the event Trine shall be required to pay any such tax, fee or charges, purchaser shall reimburse Trine therefor; or, in lieu of such payment, purchaser shall provide Trine
at the time the order is submitted with an exemption certificate or other document acceptable to the authority imposing the same. Purchase orders must state the existence and amount of any such tax,
fee or charge which it shall be Trine's responsibility to collect from purchaser and pay.
5. DELIVERY. Delivery of products to a carrier at any Trine facility or other shipping point shall constitute delivery to purchaser; and, regardless of freight payment, title and all risk of loss or damage in
transit shall pass to purchaser at that time.
Trine cannot be held responsible for breakage after having received "in good order" receipts from the transportation company. All claims for loss and damage must be made by purchaser to the carrier.
Claims for shortages or other errors must be made in writing to Trine within 15 days after receipt of shipment, and failure to give such notice shall constitute unqualified acceptance and a waiver of such
claims by purchaser.
Unless otherwise agreed by Trine in quotations, discount schedules, catalogs or other Trine publications, all expenses of freight FOB Trine's place of shipment shall be borne by purchaser.
No allowance will be made in lieu of transportation if purchaser accepts shipment at factory, warehouse, freight station, or otherwise supplies its own transportation.
Method and route of shipment will be at the discretion of Trine unless purchaser shall specify otherwise, and any additional expense of the method or route of shipment specified by purchaser shall be
borne by purchaser.
Trine reserves the right to make delivery in installments, unless otherwise expressly stipulated in the contract for sale; and all such installments when separately invoiced shall be paid for when due per
invoice, without regard to subsequent deliveries. Delay in delivery of any installment shall not relieve purchaser of its obligations to accept remaining deliveries.
6. SUBSTITUTES. Trine may furnish suitable substitutes for materials unobtainable because of priorities or regulations established by governmental authority or non-availability of materials from
suppliers, and assumes no liability for deviation from published dimensions and descriptive information not essential to proper performance of the products.
7. WARRANTIES TO DISTRIBUTORS AND OTHER COMMERCIAL CUSTOMERS. Trine warrants products manufactured by it to be free from defects in materials and workmanship for a period of
one (1) year from date of shipment by Trine, except for all Axion (R) labeled products which are covered for two (2) years from date of shippment by Trine. If within such period any such products shall
be proved to Trine's satisfaction to be so defective, such products shall be repaired or replaced at Trine's option. This warranty shall not apply (a) to products not manufactured by Trine, (b) to products
which shall have been repaired or altered by other than Trine so as, in its judgment, to affect the same adversely, or (c) to equipment which shall have been subjected to negligence, accident or damage
by circumstances beyond Trine's control, or to improper operation, maintenance or storage, or to other than normal use or service. With respect to products not manufactured by Trine, the warranty
obligations of Trine shall in all respect conform and be limited to the warranty actually extended to Trine by its supplier. The foregoing warranties do not cover reimbursement for transportation, removal,
installation, or other expenses which may be incurred in connection with repair or replacement.
Except as may be expressly provided in an authorized writing by Trine, Trine shall not be subject to any other obligations or liabilities whatsoever with respect to products manufactured by Trine or
services rendered by Trine.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION TITLE, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
8. LIMITATION OF LIABILITY. Anything to the contrary herein contained notwithstanding, TRINE ACCESS TECHNOLOGY, ITS CONTRACTORS AND SUPPLIERS OF ANY TIER SHALL NOT BE
LIABLE IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE FOR ANY SPECIAL, INDIRECT, INCIDENTAL CONSEQUENTIAL, PUNITIVE, OR
EXEMPLARY DAMAGES WHATSOEVER. The remedies of the purchaser set forth herein are exclusive where so stated and the total cumulative liability of Trine, its contractors and suppliers of any
tier, with respect to this contract or anything done in connection therewith, such as the use of any product covered by or furnished under the contract, whether in contract, in tort (including negligence or
strict liability) or otherwise, shall not exceed the price of the product or part on which such liability is based.
Further, any claim purchaser may have with reference to Trine Products or services sold or provided hereunder shall be deemed waived by purchaser unless asserted against Trine in writing within 90
days from the date the purchaser discovered, or should have discovered, the basis for the claim.
9. RETURN OF EQUIPMENT. No products may be returned without first obtaining Trine's written permission and a returned goods authorization number. Products accepted for credit, not involving a
Trine error, shall be subjected to a minimum service charge of $25.00, or a charge of 15% of invoice, whichever is greater, plus all transportation charges incurred by Trine. THE MINIMUM
RESTOCKING CHARGE IS $25.00. Returned products must be securely packed to reach Trine without damage, any cost incurred by Trine to put the products in first class condition will be charged to
purchaser.
10. PATENTS. As to products sold to purchaser by Trine, Trine shall defend any suit or proceeding brought against purchaser so far as based on a claim that said products constitute an infringement
of any patent of the United States, if notified promptly in writing and given authority, information and assistance at Trine's expense for the defense of the same. In the event of a final award of costs and
damages, Trine shall pay such award. In the event the use of said products by purchaser is enjoined in such a suit, Trine shall, at its own expense, either (a) procure for purchaser the right to continue
using said products, (b) modify said equipment to render them non-infringing, (c) replace said products with non-infringing products, or (d) refund the purchase price (less depreciation) and the
transportation and installation costs of said products. Trine will not be responsible for any compromise or settlement made without its written consent.
The foregoing states the entire liability of Trine for patent infringement, and in no event shall Trine be liable if the infringement charge is based on the use of Trine products for a purpose other than that
for which sold by Trine, any alteration to the Trine products or the use of the Trine products with any other product or service not manufactured by Trine. As to any products furnished by Trine to
purchaser and manufactured in accordance with designs proposed by purchaser, purchaser shall indemnify Trine against any award made against Trine for patent, trademark, or copyright infringement.
11. PATTERNS AND TOOLS. Notice will be given if special patterns or tools are required to complete any order. Charges for such patterns or tools do not convey title thereto or the right to remove
them from Trine's plant. If patterns or tools are not used for a period of two years, Trine shall have the right to scrap them without notice.
12. FORCE MAJEURE. Trine shall not be liable in damages or otherwise for delays in shipment or default in delivery for any reason of force majeure or for any cause beyond Trine's reasonable
control including, but not limited to (a) an act of nature; (b) government action, war, riots, civil commotion, embargoes or martial laws, (c) Trine's inability to obtain necessary materials from its usual
sources of supply, (d) shortage of labor, raw material, production or transportation facilities or other delays in transit, (e) other contingencies of manufacture or shipment. In the event of any delay in
Trine's performance due in whole or in part to any cause beyond Trine's reasonable control, Trine shall have such additional time for performance as may be reasonably necessary under the
circumstances. Acceptance by purchaser of any goods shall constitute a waiver by purchaser of any claim for damages on account of any delay in delivery of such goods.
WARRANTIES
MARKAR GENERAL WARRANTY
LIMITED WARRANTY
Adams Rite Manufacturing Co. guarantees its products to be free
from defects in materials and workmanship for a period as stated for
each product line. Our liability, expressed or implied, shall be limited
to replacement of goods proven defective. No claims will be allowed
for damages incurred or work done thereon.
The limited warranty specifically excludes damage arising from
abuse, misuse, modification, incorrect installation or adjustment,
deterioration of finish due to improper handling or improper
placement or protection of product prior to or after installation in
excess of normal weathering or usage, and all other circumstances
beyond the control of Adams Rite Manufacturing Co.
This limited warranty is in lieu of all other warranties expressed or
implied, and excludes any warranty of fitness or merchantability.
No agent, representative dealer or employee of Markar Architectural
Products, Inc. has the authority to increase or alter the terms and
conditions of this limited warranty.
CONTINUOUS HINGE AND P IVOT LIMITED WARRANTY
Adams Rite Manufacturing Co. guarantees its products to be free
from defects in materials and workmanship for a period of 10 years.
Hinges with medical bearings are guaranteed for 25 years.
EDGE GUARD AND A STRAGAL LIMITED WARRANTY
Adams Rite Manufacturing Co. guarantees its products to be free
from defects in materials and workmanship for a period of 1 year.
58
List prices effective July 1, 2007
McKINNEY
RE: McKINNEY Aluminum Continuous Hinges
To Whom It May Concern:
McKinney continuous hinge design eliminates premature wear and
guarantees proper alignment. These hinges are guaranteed to be free of defects
in both workmanship and materials. McKinney's liability under all warranties,
express or implied, shall be limited to replacement of defective goods. The
defective goods must be returned to our factory in Scranton, Pennsylvania, with
freight charges prepaid. Any bending, defacing or modification of a hinge after
leaving our factory will void the warranty.
This guarantee is only valid if the hinges are specified, applied and
adjusted in accordance with the installation instructions and on frames and doors
that are plumb and square. This guarantee is good for the lifetime of the
opening.
The Mckinney Products Company
McKINNEY Products Company • 820 Davis Street • Scranton, PA 18505 U.S.A.
Phone 570-346-7551 • Fax 570-342-4845
Customer Service: Phone 800-346-7707 • Fax: 800-541-1073
Email: www.mckinneyhinge.com
An ASSA ABLOY Group Company
ASSA ABLOY
DORMA
Warranty Policy
LIMITED WARRANTY POLICY
All products sold are warranted to be free from defects in workmanship and materials for the periods listed in the table below, from
the date of manufacture. THIS COMPRISES SELLER'S SOLE AND EXCLUSIVE WARRANTY AND IS MADE EXPRESSLY IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE CONCERNING THE
PRODUCTS, AND ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR INTENDED PURPOSE, ARE HEREBY DISCLAIMED AND EXPRESSLY EXCLUDED. SELLER DOES NOT WARRANT
AGAINST UNITED STATES PATENT INFRINGEMENT BY WAY OF THE USE OF PRODUCTS IN COMBINATION WITH OTHER PRODUCTS.
Limited warranty period (years) by product (from date of manufacture)
Mechanical
Electrical
TS93, 8900, 8600, 7400, 7300, BTS75V, BTS80
25
n/a
RTS, ITS
10
n/a
5
n/a
EMR, EMF, 1800, GSR
25
2
EMB, EM, EAC, ED800
2
2
LM, 900, 700
2
n/a
5
2
9000
10
2
ML/MK9000, CL/CK800, D800
10
2
CL/CK700, DB600
5
n/a
CL/CK600
1
n/a
SKC Keys
Lifetime
n/a
2
1
Door Controls (Manufactured after Aug. 1986)
7200
Exit Devices (Manufactured after Apr. 2001)
AD4000, 5000, 8000
Locks
All other products not listed
None of the warranties set forth herein shall extend to any products or parts thereof that have been subjected to improper installation, lack of, or improper, maintenance, improper storage, shipping and handling, ordinary wear and tear, misuse, neglect, accident,
unauthorized service, use of unauthorized parts, or performance of repairs, modifications or attachment to other products outside of
Seller's plant. These warranties shall neither extend to nor cover any labor charges for replacement of products or parts, adjustments, or repairs, or any other work, which costs shall be the sole responsibility of Buyer. These warranties are extended only to
Seller's distributors of products and the first user who purchases products for purposes other than resale (collectively, "Buyer").
Buyer's sole and exclusive remedy against Seller for any claim, whether in contract, tort or otherwise, arising out of, or resulting
from the purchase of the products shall be limited to the repair or replacement of any product or part thereof, which is proved to be
other than as warranted, or, at the sole option of Seller, to the issuance of a credit in an amount not to exceed the cost of the repair
or replacement. In no event shall Seller be liable to Buyer or any other party for, and Buyer waives, any and all other damages,
including, without limitation, incidental, special, indirect, collateral, punitive or consequential damages, including, without limitation, loss of profits, or loss of use damages or downtime costs.
If a product is claimed to be other than as warranted, Seller, upon notice promptly given, will either examine the goods at Buyer's
site or issue shipping instructions for return of product to the Seller (transportation costs prepaid by Buyer and all cost associated
with the removal and reinstallation of such product to be the sole responsibility of Buyer).
Any representations, warranties or promises inconsistent with, or in addition to, the warranties contained herein are unauthorized
and shall not be binding upon Seller. Because Seller has no control over the conditions under which its products are used, Seller
specifically does not warrant the adequacy or sufficiency of any advice or recommendations given to Buyer. Nor does Seller warrant
that every Seller product complies with every code, standard or regulation in every community except as specifically stated in a
published Seller catalog or in writing signed by an officer of Seller. Seller shall not be bound by the terms of any agreements
between a Buyer and third parties.
DORMA Door Controls, Inc., dba DORMA Architectural Hardware
07.07CT 7.5M USA 07000242
Aiphone warranty information
Warranty Information
Aiphone warrants its products to be free from defects in material and workmanship
under normal use and service for a period of one, two, or three years (depending on the
product) after delivery to the ultimate user. Proof-of-purchase is required to verify
warranty period.
Products with Extended Warranties
From the date of delivery to the ultimate user, video intercom products are warranted for
a period of two years, and the MarketCom
MC-60/4A and MC-60/4B intercom stations (excluding coil cords) are warranted for a
period of three years.
Repairs Under Warranty
At our discretion, Aiphone will repair free of charge or replace at no charge Aiphone
product that, upon examination by Aiphone repair technician, is proven defective and
under warranty. Aiphone reserves the right to make the final decision as to whether
there is a defect in materials and/or workmanship, and whether or not the product is
within the warranty.
Aiphone does not issue advance replacements or credit for product claimed to be
defective until the units have been examined by Aiphone repair technicians.
This warranty covers bench repairs by the Aiphone Service Department only, and does
not extend to units that have been repaired or altered outside of the factory. Aiphone is
not responsible for any costs incurred involving on-site service calls.
Additional Exclusions
This warranty shall not apply to any Aiphone product that has been subject to misuse,
neglect, accident, power surge, or used in violation of instructions furnished. This
warranty does not cover batteries that may be required, or damage caused by batteries.
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Terms of Sale
Changes or Cancellations
Any changes or cancellations must be made at least five (5) working days prior to
acknowledged ship date.
Freight
All shipments are F.O.B. Shepherdsville, Kentucky (from factory).
We will allow freight on order shipments of $5,000 net or more to freight terminal nearest
destination via route of our selection. Freight allowed will be prepaid. Separate orders cannot
be combined for shipment to qualify for freight allowed.
We reserve the right to select the carrier on freight allowed shipments.
When delivered to the carrier, shipments become property of the purchaser who assumes the
risk of loss or damage in transit.
On Shipments to Alaska and points outside the Continental U.S.A. freight will be allowed, as
above, to ocean shipping points.
Minimum Order Charge
Minimum invoice is $50.00 net product value, excluding freight charges. On orders which do
not meet the minimum invoice value, the quantity of items on the order will be increased to
meet the $50.00 net where appropriate or a minimum order charge will be applied.
Warranty:
The Company warrants that the products
manufactured by it and delivered hereunder will be free of
defects in material and workmanship for a period as
follows: (1) exit devices and trim for 36 months from the
date of placing the product in operation or for 42 months
from the date of shipment; and (2), and electrified exit
devices for 12 months from the date of placing the product
in operation or 18 months from the date of shipment,
whichever shall first occur. The Purchaser shall be
obligated to promptly report any failure to conform to this
limited warranty, in writing, to the Company within said
limited warranty period, whereupon the Company shall, at
its option, correct such nonconformity, by suitable repair
to such product or, furnish a replacement part F.O.B. point
of shipment;, provided the Purchaser has stored, installed,
maintained and operated such product in accordance with
good industry practices and has complied with specific
recommendations of the Company. Accessories or product
furnished by the Company, but manufactured by others,
shall carry whatever warranty the manufacturers have
conveyed to the Company and which can be passed on to
the Purchaser. The Company shall not be liable for any
repairs, replacements, or adjustments to the product or
any costs of labor performed by the Purchaser or others
without the Company’s prior written approval.
Please note: Dark Oxidized Satin Bronze oil rubbed (US10B) finish is designed to wear with use and is not subject
to finish claims.
The Company makes no other warranty or representation of
any kind whatsoever, expressed or implied, except that of title,
and all implied warranties of merchantability and fitness for a
particular purpose, are hereby disclaimed. No agent,
representative, dealer, or employee of Company has the
authority to increase or alter the obligations of this limited
warranty.
Correction by the Company of nonconformities whether
patent or latent, in the manner and for the period of time
provided above, shall constitute fulfillment of all liabilities
of the Company for such nonconformities, whether based
on contract, warranty, negligence, indemnity, strict liability
or otherwise with respect to or arising
out of such Equipment.
The Purchaser shall not operate product which is
considered to be defective, without first notifying the
Company in writing of its intention to do so. Any such use
of product will be at the Purchaser’s sole risk and liability
and will not be covered by this limited warranty.
The effects of corrosion, erosion and normal wear and tear
are specifically excluded from this limited warranty.
Performance warranties are limited to those specifically
stated within the Company’s proposal. Unless
responsibility for meeting such performance warranties are
limited to specified shop or field tests, the Company’s
obligation shall be to correct in the manner and for the
period of time provided above.
Price Book 2007, Rev. 2/07
•
Effective April 2, 2007
10
toll-free: 888.258.7669 • 718.567.8181 • fax: 718.567.9056 • altronix.com
141
For detailed specifications on the complete line of Altronix® products, please visit our website: altronix.com.
Altronix® will modify, custom design and manufacture products to meet your specifications.
Please contact us for a quote.
Altronix® products are proudly designed and manufactured in the U.S.A.
Made in the U.S.A.
Note: Altronix reserves the right to make changes to any products without prior notice in order to improve
reliability, function, design, or accuracy.
Altronix® Corporation warrants to the original purchaser that all products shall be free from defects in material or
workmanship at time of shipment. Our obligation under this warranty is limited to the repair or replacement of any
of our products, providing said products are used within the specified ratings and applied in accordance with good
engineering practice, and providing said products are proved by our examination to be defective and returned to us
transportation prepaid. This warranty shall constitute the fulfillment of Altronix's liability, and Altronix shall not be
liable for any consequential damage. This warranty does not extend to any of our products which have been subject
to misuse, neglect, accident, improper application or installation, nor shall it extend to material which has been
altered or repaired outside the factory. This warranty is in lieu of all other warranties expressed or implied.
Enclosures, batteries and transformers are not covered under this warranty.
Lifetime Warranty
ALARM LOCK SYSTEMS, INC.
WARRANTY/RETURN POLICY
Alarm Lock Systems Inc. warrants its products to be free from manufacturing
defects in material and workmanship. The length of said warranty is 24 months
on all products from the date of manufacture.
Any customer may get an over-the-counter exchange with the original seller
(distributor) for any Alarm Lock product failing to operate properly.
For those customers who have direct accounts with Alarm Lock, please follow
this procedure to return product for inspection:
1. Call Customer Service at 1 800 252-5625 ext 149 to obtain a return
authorization number. Or you can fax a request to 631 842-3574.
2. Advise your customer that upon receipt of said product, Alarm Lock will
inspect
that product.
3. If said product is found not to be operating properly because of a factory
defect and is within the warranty period, Alarm Lock will at the customer’s
request, either issue a product replacement or a credit to the customer’s
account.
4. If said product is found not to be operating properly because, it has been
repaired by others, improperly installed, improperly used, abused, altered,
defaced in any way, or is out of warranty, there will be a charge incurred to
repair the product.
Any customer, who does not have a direct account, can return their product for
inspection if it is not operating properly. Upon inspection, the customer will be
contacted and advised of the results of the inspection. If the product is found not
to be operating properly because of a manufacturing defect, Alarm Lock can
repair or replace the product. If the product is found not to be operating
properly because, it has been repaired by others, improperly installed,
improperly used, abused, altered, defaced in any way, or is out of warranty,
there will be a charge incurred to repair the product.
If you experience a problem with any Alarm Lock product, you may contact
Alarm Lock’s Technical Support directly at 1 800 252-5625.
36
WARRANTY
1
Precision Hardware Exit Devices by Stanley Security Solutions, Inc. mechanical products are warranted against
defects in material and workmanship for a period of FIVE YEARS from the date of invoice.
2
Precision Hardware Exit Devices by Stanley Security Solutions, Inc. electrical products are warranted against defects
in material and workmanship for a period of ONE YEAR from the date of invoice.
3
This warranty does not cover defects or damage arising from failure to perform normal maintenance, faulty
installation, ordinary wear and tear, misuse, abuse, freight damage, application for which the product was not
designed, or incorrect or improper wiring of electrical products.
4
Claims under this warranty must be made in writing to Stanley Security Solutions, Inc. At its option, Stanley Security
Solutions, Inc. will repair the defect, replace the product, or issue credit at the net value originally invoiced. The
liability of Stanley Security Solutions, Inc. shall in no event exceed the net cost of the product.
REPAlR, REPLACEMENT OR CREDlT AS PROVlDED UNDER THlS WARRANTY lS THE EXCLUSlVE REMEDY
OF THE CONSUMER. STANLEY SECURITY SOLUTIONS, INC SHALL NOT BE LlABLE FOR ANY lNClDENTAL
OR CONSEQUENTlAL DAMAGES FOR BREACH OF ANY EXPRESS OR lMPLlED WARRANTY ON THlS
PRODUCT. EXCEPT TO THE EXTENT PROHlBlTED BY APPLlCABLE LAW, ANY lMPLlED WARRANTY OF
MERCHANTABlLlTY OR FlTNESS FOR A PARTlCULAR PURPOSE ON THlS PRODUCT lS LlMlTED lN
DURATlON TO THE DURATlON OF THlS WARRANTY.
5
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on
how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
P.O. Box 50444 · Indianapolis, Indiana · 46250
(317) 849-2250 · FAX (317) 806-4572
P.O. Box 6219, Westlake Village, CA 91359-6219
3580 Willow Lane, Westlake Village, CA 91361-4921
(805) 494-0622 (800) 413-8783 Fax: (805) 494-8861
Limited Warranty
LIMITED WARRANTY
Effective, January 1 2006
We warrant that all products manufactured and sold by us are free from defects in material and
workmanship and those products of our design are fit for the purpose intended by us when properly
installed in accordance with factory instructions.
Electromagnetic locks are warranted for the life of the product. The warranty for delayed egress locks
and all other products and finishes is for a period of twelve (12) months after the product is first put
into use, or not more than fourteen (14) months after date of first shipment, whichever shall expire first.
SDC is not responsible for changes of Oil Rubbed Bronze (613/US10B) finish, which is a living finish
designed to change appearance through daily use.
The extent of our liability for breach of such warranty, when such is shown to our satisfaction, shall be
limited to a functionally equivalent replacement, or repair of such product, or part thereof, at SDC’s
sole discretion, when returned, delivery prepaid, to SDC. We shall not, except to the extent this
limitation may be precluded by law, be liable for inconvenience, labor costs, damages to other property,
injury or any other consequential damages resulting directly or indirectly from any product defect or
breach of this warranty. This warranty is limited to the original End User purchaser, is not transferable
and shall not apply to maintenance, wear and tear caused by normal use, altered product, abuse or
negligence.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER
WARRANTIES OF FITNESS AND MERCHANTABILITY.
SECURITY DOOR CONTROLS
www.sdcsecurity.com
E-mail: service@sdcsecurity.com
ISO 9001 : 2000
FM 52705
Warranty Support
DynaLock
For Life
TM
SM
DynaLife
®
Lifetime Warranty
A lifetime warranty applies to all standard DynaLock products. Damaged products will be repaired or replaced at no
charge. Non-standard electronic products, e.g. custom consoles, will be repaired, if possible, at no charge. Custom
length housings and special finished products will be replaced only if factory defective. Charges may apply for
products damaged by repeated abuse or errors in installation. Products not subject to charges do not have to be
returned by the original purchaser.
Please follow this simple procedure when a problem occurs:
• Call toll free 877-DynaLock, ask for a sales engineer and explain the problem. Most problems are resolved by a
simple phone consultation. If the problem is not solved, a Return Authorization (RMA) number will be issued to
you.
• To request a Return Authorization, E-mail DynaLock at: rma@dynalock.com or info@dynalock.com . Indicate the
item(s) you wish to return and describe the problem(s). A RMA number will be issued to you by return E-mail
within 24 hours. Alternatively, you may fax us at (860) 585-0338.
• Clearly mark the shipping container with the RMA number and ship the product prepaid to: DynaLock Corp., 705
Emmett Street, Bristol, CT 06010. The returned product will be repaired or replaced as soon as possible, usually
within 24 hours.
WE ASSUME NO RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM DEFECTIVE
PRODUCTS. OUR SOLE LIABILITY SHALL BE TO REPAIR OR REPLACE DEFECTIVE PARTS WHICH HAVE BEEN
RETURNED TO US, POSTAGE PREPAID. EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, WE EXPRESSLY
DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
OR MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTIES RELATING TO THE CONDITION
OF OUR PRODUCTS.
Emergency Technical Support
Routine technical support is available Monday - Friday, 8:00AM - 5:00PM (EST) by calling the factory
toll-free at 1-877-DynaLock.
Emergency technical support is available Monday - Friday, 5:00PM - 8:00PM (EST) by calling:
Glen @ 860-637-2599
or
Mike @ 860-637-2394
Revised May 1, 2007
Tel: 1.877.DYNALOCK
Page 3
Fax: 1.860.585.0338
©2007 DynaLock Corp.
ELK PRODUCTS, INC. WARRANTY AND LIMITATIONS
LIFETIME LIMITED WARRANTY (except Controls & Batteries, see below)
Elk Products, Inc. ("Manufacturer") warrants to the original purchaser (the "Customer") that the products it manufactures ("Product")
shall be free from defects in material and workmanship at time of shipment. Manufacturer's obligations under this Limited Warranty
shall be limited to repairing or replacing, at its option, free of charge, any product returned to Manufacturer freight prepaid.
Manufacturer shall have no obligation under this Limited Warranty or otherwise if (1) the Product has been damaged by negligence,
accident, mishandling, lightning or flood, or other Acts of God, (2) the Product has not been operated in accordance with its operating
instructions, (3) the Product has been altered or repaired by anyone outside Manufacturer's authorized facilities (4) adaptations or
accessories have been made or attached to the Product which, in Manufacturer's sole determination, have adversely affected its performance, safety or reliability. Products such as Controls and Batteries have their own warranties.
M1 CROSS PLATFORM CONTROL LIMITED WARRANTY
The ELK-M1 and its associated component products are warranted by Elk Products, Inc. ("Manufacturer") against defects in material
and workmanship for a period of two (2) years from the date of manufacture. If product is found to be defective during the first 180
days, manufacturer may allow an over the counter exchange, subject to inspection and approval by one of Elk's representatives.
Manufacturer's obligations under this Limited Warranty shall be limited to repairing or replacing, at its option, free of charge, during
this warranty period, any product returned to Manufacturer freight prepaid. After the expiration of the warranty period, product will be
repaired based on a fixed charge per device.
ELK-TS07 LIMITED WARRANTY
The ELK-TS07 is warranted by Elk Products, Inc. ("Manufacturer") against defects in material and workmanship for a period of one (1)
year from the date of manufacture. Manufacturer's obligations under this Limited Warranty shall be limited to repairing or replacing, at
its option, free of charge, during this warranty period, any product returned to Manufacturer freight prepaid.
BATTERY LIMITED WARRANTY
Elk Products, Inc. ("Manufacturer") warrants to the original purchaser (the "Customer"), that it's Batteries shall be free from defects in
material and workmanship for a period of two (2) years from the date of manufacture. Manufacturer's obligations under this Limited
Warranty shall be limited to replacing, at its option, free of charge, product returned to Manufacturer freight prepaid.
OBLIGATION
Manufacturer shall have no obligation under the stated Warranties or otherwise if (1) the Product has been damaged by negligence,
accident, mishandling, lightning or flood, or other Acts of God, (2) the Product has not been operated in accordance with its operating
instructions, (3) the Product has been altered or repaired by anyone outside Manufacturer's authorized facilities (4) adaptations or
accessories have been made or attached to the Product which, in Manufacturer's sole determination, have adversely affected its performance, safety or reliability.
OBTAINING WARRANTY
If a Product should malfunction or fail during it's warranty period, contact Manufacturer or one of its authorized distributors for a
Return Authorization (RA) number. Returned Products must include a complete description of the problem, along with the RA number
clearly marked on outside of the package. Manufacturer will not be responsible for any unnecessary items included with any returned
Product.
IMPORTANT NOTICE TO BUYERS: To ensure that customers obtain proper service and support, ELK Products Inc. sells its products only through authorized resellers. Any ELK products purchased from an unauthorized source will not be covered under ELK
Products' existing warranty policy. Any sale of products by an unauthorized source or other manner not authorized by Elk Products,
Inc. will void the warranty on the applicable product.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY FOR ANY PRODUCT. MANUFACTURER SPECIFICALLY DISCLAIMS ANY
AND ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE OR OF MERCHANTABILITY. MANUFACTURER SHALL NOT BE LIABLE IN TORT, INCLUDING NEGLIGENCE OR STRICT LIABILITY, AND SHALL HAVE NO LIABILITY AT ALL FOR INJURY TO PERSONS OR PROPERTY. MANUFACTURER'S LIABILITY FOR FAILURE TO FULFILL ITS OBLIGATION UNDER THIS LIMITED WARRANTY OR ANY OTHER LIABILITY
IN CONNECTION WITH A PRODUCT SHALL BE LIMITED TO THE AMOUNT OF THE PURCHASE PRICE RECEIVED BY MANUFACTURER FOR THE PRODUCT. THE REMEDIES STATED IN THIS LIMITED WARRANTY ARE THE CUSTOMER'S EXCLUSIVE
REMEDIES AGAINST MANUFACTURER REGARDING ANY PRODUCT. UNDER NO CIRCUMSTANCES SHALL MANUFACTURER
BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND
REVENUES, INCONVENIENCE OR INTERRUPTIONS IN OPERATIONS, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND. THESE LIMITATIONS AND DISCLAIMERS ARE NOT MADE BY MANUFACTURER WHERE PROHIBITED BY
LAW. SOME STATES PROHIBIT LIMITATIONS OF WARRANTIES AND THE CUSTOMER MAY HAVE ADDITIONAL RIGHTS IN
THOSE STATES.
For more information contact your local Distributor or:
ELK PRODUCTS, INC.
PO Box 100
3266 US Hwy. 70 West
ELMESINC.
19142 S. Van Ness Avenue, Torrance, CA 90501 U.SA
Phone:(877) 356-3737 • ( 3 1 0 ) 6 1 8 - 8 8 7 0
Fax:(310)618-8874 • www.elmesworld.conri
Limited Warranty
E L M E S INC. warrants its products to be free from defects of material and workmanship for a
period of one (1) year from the date of invoice.
This warranty shall not cover defects or damage arising from improper installation, lack of or
improper maintenance, improper storage, shipping and handling, ordinary wear and tear,
misuse, abuse, accident, unauthorized service, or use with unauthorized non-Elmes products
or parts.
Should any failure to conform to this warranty appear within one (1) year after the date of
invoice, E L M E S ESfC. shall upon notification thereof and substantiation that the products
have been stored and applied in accordance with E L M E S INC. standards, correct such
defects by suitable repair or replacement without charge at E L M E S INC's warehouse or at
the location of the products (at the election of E L M E S INC). However, i f E L M E S INC
determines repair or replacement is not commercially practical, E L M E S INC shall issue a
credit in favor of buyer in an amount not to exceed the purchase price of products. This
warranty is exclusive and is in lieu of any implied warranty of merchantability, fitness for a
particular purpose or other warranty of quality, whether express or implied, except the
warrant of title and against patent infringement. No waiver, alteration, additions, or
modifications of the foregoing conditions shall be valid unless made in writing and manually
signed by officer of E L M E S INC. •
Limitation of Liability: E L M E S INC shall not be liable under any circumstances for any loss,
damage or expense directly or indirectly arising from the use of the products sold hereunder
or from any other cause, and E L M E S INC shall not be liable for any circumstances for
consequential or incidental damages. The liability of E L M E S INC. for breach of warranty
hereunder is in all instances, limited solely and exclusively to one of the following at the
option of E L M E S INC:
(a) The repair or replacement of defective products, or
(b) The repayment of the purchase price paid for products confirmed by E L M E S INC
to be defective.
E L M E S INC. will not be liable for any delay or failure to deliver caused by acts of God,
strikes or any cause beyond its control, or the premium transportation charges for alleged
lateness in making shipment when such lateness is caused by the foregoing, or when
shipment is made within current lead times plus three (3) days grace period.
PRODUCT DESCRIPTION AND PRICING GUIDE
August 2007
LIMITED LIFETIME WARRANTY .
Effective Date 5/1/06
Essex Electronics Inc. warrants that at the time of original purchase from Essex Electronics Inc., the
products specified below are free from defects in workmanship and material. Subject to the conditions
and limitations set forth below, Essex Electronics Inc. will, at its option, either repair or replace any part
of its products that prove defective by reason of improper workmanship or materials. Repaired parts or
replacement products will be provided by Essex Electronics Inc. on an exchange basis, and will be either
new or refurbished to be functionally equivalent to new. Essex Electronics Inc. reserves the right to
discontinue a product for any reason, without notice, at any time. If a product that has been
discontinued proves defective and if Essex Electronics Inc. is unable to repair or replace the product,
within the terms expressed in this Limited Lifetime Warranty, a substitute product may be provided at the
Essex Electronics Inc.’s election, as a replacement for the original discontinued product.
This Limited Lifetime Warranty extends only to the original retail or wholesale Buyer and the original
site of installation. It does not cover any damage to this product or parts thereof, if the product is
installed in violation of the applicable codes or ordinances, or is not installed in accordance with our
installation instructions. This warranty will only include the normal operating life of the LED’s which
will be 10 years from the date of the original sale. It does not cover any damage that results from
accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal
mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification.
This Limited Lifetime Warranty also does not apply to any product on which the original identification
or date of manufacture information has been altered, obliterated or removed. In no event shall Essex
Electronics Inc. be liable for any damage to persons, property or area surrounding the installation site
caused by any malfunction of the product manufactured by Essex Electronics Inc.
Essex Electronics Inc. will not pay, nor be responsible for, shipping, transportation or delivery charges,
or other cost of removal of a defective product or installation of a replacement product. The original
component replaced under this Limited Lifetime Warranty in any system shall become the property of
Essex Electronics Inc., and as such will, at our request, be returned to our factory with transportation
charges paid by the Buyer.
Limited Lifetime Warranty: The Essex Electronics Inc. products with a manufactured date of 5/1/06 to
the present date that are covered by this Limited Lifetime Warranty are Keypads, Keyless Entry Access
Control Systems and accessories.
Essex Electronics, Inc.’s liability and Buyer’s remedy under this warranty is limited to the repair or
replacement at Seller’s election of the product, or parts thereof, returned to Essex Electronics Inc. at
Buyer’s expense and shown to Essex Electronics Inc.’s reasonable satisfaction to have been defective.
Notice of any defect must be sent to Essex Electronics, Inc., 1130 Mark Avenue, Carpinteria,
California, 93013, USA and must include the date code of the unit, description of the defect and
factory assigned Return Authorization #. Upon receipt of such notification, Essex will determine
whether to repair or replace. We also reserve the right to have our representative make any inspection
or repairs, or furnish replacements.
This warranty excludes Elevator and Vehicle Keyless Entry Access Control Systems. A separate
warranty applies to Keyless Entry systems manufactured for these applications.
1-800-KEYLESS • keyless.com
17
PDPG.W&R.0807.R2
© 2007 Essex Electronics, Inc.
1130 Mark Avenue Carpinteria, CA 93013 • (805) 684-7601 • (805) 684-0232 FAX
PRODUCT DESCRIPTION AND PRICING GUIDE
August 2007
DISCLAIMER OF WARRANTIES: LIMITATION OF BUYER’S REMEDIES
Except for the repair or replacement at seller’s option which is expressly set forth above, Essex
Electronics Inc. extends no warranty of any kind, express or implied, and disclaims any implied
warranty of merchantability or suitability for purpose for which sold, with respect to the keypads,
keyless entry coded access system or accessories. Except for the limited repair or replacement
specified above, under no circumstances will Essex Electronics Inc. be liable to buyer under or in
connection with any manufacture or sale of any of the products set forth above under any tort,
negligence, strict liability, contract or other legal or equitable theory, or for incidental or
consequential damages, or buyer’s cost of effecting insurance coverage.
The foregoing limited lifetime warranty expressed herein constitutes the sole and entire warranty with
respect to the products set forth above and is in place of any and all other warranties, express or
implied.
This warranty may not be expanded or extended by any oral representation, written sales information,
advertising, drawings or otherwise. Essex Electronics Inc. is not responsible hereunder for incidental
damage to person or property, or other incidental or consequential damages. The remedies of the
buyer shall be limited to those provided in this limited lifetime warranty to the exclusion of any and
all other remedies, including, without limitation, incidental or consequential damages.
This Limited Lifetime Warranty shall be governed by and interpreted in accordance with the California
Uniform Commercial Code and by the procedural laws of the State of California. Any lawsuit or other
action which arises out of, relates to, or is in connection with the manufacture or sale of the products
set forth above shall be governed by California law, and the venue for any such action shall be the
Superior Court of the State of California in and for Santa Barbara County, California.
REPAIR POLICY .
Should it be necessary for a component or a system to be returned for repair, it must be accompanied
with an RA# (Return Authorization Number) issued by the factory. Please call 1-800-KEYLESS (800539-5377) to obtain an RA#. All returns must be sent to the factory freight prepaid. Collect shipments
will not be accepted at any time. Standard turnaround time is ten (10) working days from the date of
receipt. Repaired components will be returned UPS Ground (or equivalent). Any other shipping
requests or instructions will be at the customer’s expense.
At the factory’s discretion, warranty repairs will include repair or replacement, update and testing.
Returns and repairs out of the warranty period or in warranty with damage not covered under
warranty shall be subject to a repair charge. All non-warranty repair freight charges are paid for by
the customer. Non-warranty repair charges are returned COD. (Factory Authorized Distributors are
subject to standard terms).
1-800-KEYLESS • keyless.com
PDPG.W&R.0807.R2
© 2007 Essex Electronics, Inc.
1130 Mark Avenue Carpinteria, CA 93013 • (805) 684-7601 • (805) 684-0232 FAX
18
Warranty
Falcon Door Hardware warrants its mechanical offering of locks, exit devices and door
controls products manufactured to be free from defects in materials and workmanship for
a period of TEN (10) YEARS from the date of manufacture with the exception of the
products detailed in the table below. The terms and conditions of this new warranty
apply to Falcon Door Hardware shipments made on or after November 1st, 2008.
______________________________________________________________________
This limited warranty does not cover products that (i) are not the proper size for the application;
(ii) are not installed in accordance with Falcon’s published installation instructions; (iii) are
installed with improper or incorrect parts; (iv) have been modified, repaired, or altered in any way
without the express written consent of Falcon; (v) are used for purposes which they are not
designed or intended; (vi) are subjected to misuse, abuse, negligence, or accident; or (vii) are
grade 2 products used in educational facilities. The following costs and expenses are not
covered by the provisions of this limited warranty; (i) labor costs for the removal and reinstallation
of products; (ii) shipping and freight expenses required to return products to Falcon; (iii) normal
maintenance; and (iv) economic losses. THE PREVISIONS OF THIS WARRANTY DO NOT
APPLY TO FINISHES.
Falcon will replace the products that are found to be defective, provided said products are
returned to Falcon within fifteen (15) days of defect.
FALCON SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES FOR ANY CLAIM WHETHER BASED ON
CONTRACT; WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR
NEGLIGENCE), PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
This limited warranty replaces all other warranties, expressed or implied, and excludes any
warranties of fitness for a particular purpose or merchantability. No agent, representative, dealer,
or employee of Falcon has the authority to increase or alter the obligations of this limited
warranty.
Note: Should the Product be considered a “consumer product” as may be covered by the
Magnuson-Moss Federal Warranty Act, please be advised that: (1) Some states do not allow
limitations on incidental or consequential damages or how long an implied warranty lasts, so that
the above limitations may not fully apply; and (2) This warranty gives specific legal rights and a
user may have rights which may vary from state to state.
PRODUCT EXCEPTION
OHC100A CONCEALED CLOSERS
8200 AUTOMATIC OPERATOR
ELECTRONICS/ELECTRIFIED
WARRANTY .
5 YEARS
1 YEAR
1 YEAR
Koala Kare Products, a Division of Bobrick Washroom Equipment, Inc.
Provider of Family Friendly Solutions
Koala Limited Warranty
Koala Kare Products, a division of Bobrick Washroom Equipment, Inc, (“Koala”)
warrants that at the time that any baby changing station, child protection seat, infant seat
cradle, Shopping cart seat, high chair, wire and bead table, block table, activity cube, fun
wall, carpet, table or chair is delivered to purchaser, they will be free from defects in
material and workmanship under normal use and service, with proper maintenance, for a
period of five (5) years. Koala warrants that at the time any other item not specifically
included above is delivered, it will be free from defects in material and workmanship,
under normal use and service, with the proper maintenance, for a period of one (1) year.
These warranties are limited to, at the option of Koala, the repair or replacement of the
defective item, provided that such an item is returned to Koala, transportation prepaid, for
Koala’s inspection and approval. Further, Koala offers a five (5) years replacement
policy against vandalism of a baby changing station. Should the baby changing station
become vandalized rendering the unit unsafe or unusable, Koala will replace the unit.
This vandalism replacement policy is subject to a $100.00 deductible.
The express warranties herein contained are purchaser’s sole and exclusive remedies and
in lieu of any and all other warranties, expressed or implied, including any implied
warranty or merchantability or fitness for any particular purpose. Purchaser
acknowledges that it is not relying upon Koala’s skill and judgment to select or furnish
goods suitable for any particular purpose and that there are no warranties, which are not
contained in the agreement. Koala shall not be liable for damages, including special,
incidental, or consequential damages, arising out of or in connection with the
performance of goods or their use by purchaser. These warranties shall not apply to the
purchaser, and Koala makes no warranties expressed or implied, to any subsequent
purchaser of the goods or to any other party. These warranties shall not apply to goods,
which have been subject to misuse or abuse, misapplication, repair or tampering in any
way so as to effect performance.
Some states do not allow the exclusion of implied warranties or the limitation or
exclusion of incidental or liability to purchaser or any third party exceed, in the
aggregate, the purchase price paid for such goods.
Washroom Accessories Warranty
Bradley Corporation warrants to commercial and institutional purchasers only each new
Bradley washroom accessory unit purchased from us to be free from defects in materials
and workmanship under normal use and service upon the following terms and conditions:
1. This warranty is limited to replacing or repairing, at our option, transportation
charges prepaid by the purchaser, any Bradley washroom accessory unit or part
thereof which our inspection shall show to have been defective within the
limitations of this warranty.
2. The period during which Bradley accessory units are warranted is as follows,
measured from the date of our invoices:
o Complete unit, excepting mirrors - one (1) year.
o Stainless Steel Mirror Frames - fifteen (15) years against corrosion.
o Plate Glass Mirrors - fifteen (15) years against silver spoilage.
o Hand/Hair Dryers - ten (10) years (see DRYER WARRANTY).
o Tempered Glass Mirrors - five (5) years against silver spoilage.
o Laminate Glass - five (5) years against silver spoilage.
o Polished #8 Architectural Grade Finish on 304 Series Stainless Steel - one
(1) year against corrosion.
o Bright Annealed Finish on 430 Series Stainless Steel - one (1) year against
corrosion.
3. This warranty does not cover installation labor charges and does not apply to any
units which have been damaged by accident, abuse, improper installation,
improper maintenance, or altered in any way.
4. The replacement or repair of defective Bradley washroom accessory units as
stated in this warranty shall constitute the sole remedy of the purchaser and the
sole liability of Bradley Corporation under this warranty. BRADLEY
CORPORATION SHALL NOT UNDER ANY CIRCUMSTANCES BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES CAUSED BY DEFECTS IN BRADLEY WASHROOM
ACCESSORY UNITS OR ANY DELAY IN THE REPAIR OR
REPLACEMENT THEREOF.
5. This warranty extends only to commercial and institutional purchasers and does
not extend to any others, including consumer customers of commercial and
institutional purchasers.
6. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OR OTHERWISE.
LIFETIME LIMITED WARRANTY
T O T A L
S A T I S F A C T I O N
G U A R A N T E E
YALE RESIDENTIAL SECURITY PRODUCTS, INC. warrants against all defects in workmanship, materials and operation for our Residential line of products
(Design Elements™ from Yale®, Y H Collection™ from Yale®, New Traditions™ from Yale® Series, and Interconnected Series)
for as long as such lockset is used by the original end user of the product.
YALE RESIDENTIAL SECURITY PRODUCTS,INC. does not warrant defects with respect to any products that we determine were improperly installed or were
the consequences of uses for which our products were not designed. This warranty does not cover finish defects caused by the use of paints, solvents, or other chemicals
which come in contact with the lockset or resulting because the products were otherwise operated, maintained, repaired or altered improperly or contrary to our applicable
instructions. This warranty shall expire at such time as the original end user of the warranted product transfers ownership thereof to any other person.
Our only liabilty, whether in tort, or contract under this warranty or any expressed or implied warranty, is, at our option, to repair or replace locksets that are returned,
shipping charges prepaid and with our prior written authorization, to our customer shipping department at the address set forth below. IN NO EVENT SHALL YALE
RESIDENTIAL SECURITY PRODUCTS, INC. BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR DIRECT OR INDIRECT, CONSEQUENTIAL,
INCIDENTAL, OR SPECIAL DAMAGES, ARISING BY REASON OF A BREACH OF THIS WARRANTY.
Products may only be returned to us hereunder. We will determine whether locksets returned for repair or replacement, qualify for repair or replacement
under this warranty; if they do not, we will notify our customer of estimated cost of repair or replacement and will obtain authorization prior to proceeding.
We have no liability to pay any costs to repairs performed by anyone other than us, unless in each instance we have given written approval to such repair.
YALE RESIDENTIAL SECURITY PRODUCTS, INC. shall not be responsible for any costs incurred for the removal or reinstallation of locksets
under the terms of this warranty. Cosmetic claims will be replaced only one time at no charge.
YALE RESIDENTIAL SECURITY PRODUCTS, INC. MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
WITH RESPECT TO THE PRODUCTS DELIVERED HEREUNDER. THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER EXPRESS
OR IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS SOLD HEREUNDER.
SOME STATES DO NOT ALLOW LIMITATIONS OF HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Yale Residential Security Products, Inc. • 2725B Northwoods Parkway • Norcross, Georgia 30071 • 800-542-7562
099900
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