VideoMate Vista T220/T100

PCI DVB-T Tuner Card

Start Up Guide

Compro Technology, Inc. www.comprousa.com

Table of Contents

VideoMate Vista T220/T100 PCI Tuner Card .............................. 3

VideoMate Vista T220 Package Contents ................................... 5

VideoMate Vista T100 Package Contents ................................... 5

VideoMate Vista T220 Connectors .............................................. 6

VideoMate Vista T100 Connectors .............................................. 7

Hardware Installation ................................................................... 8

Software Installation................................................................... 11

Windows Media Center Remote for Vista T220 ......................... 12

Windows Media Center Remote for Vista T100 ......................... 14

Remote Power On/Off (Only for Vista T220) .............................. 16

ComproDTV Vista Gadget Tool for Vista ................................... 18

HID (Human Interface Device) for Compro Remote .............................. 21

Open and close the ComproDTV 4 display panel ...................... 22

ComproDTV 4 ............................................................................ 23

Troubleshooting ......................................................................... 29

Copyright © 2001-2008. Compro Technology, Inc. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of Compro Technology, Inc.

Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are trademarks of Compro Technology, Inc. Other names and marks are trademarks of their respective owners.

Compro makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability, quality, or fitness for any particular purpose. The information in this document is subject to change without notice. COMPRO reserves the right to make revisions to this publication without obligation to notify any person or entity of any such changes.

Compro Technology, Inc.

Tel. +886 2 2918 0169, Fax +886 2 2915 2389

3/F, No.12, Alley 6, Lane 45, Pao Shin Road

Hsintein City, Taipei, Taiwan. www.comprousa.com

2

VideoMate Vista T220/T100 PCI Tuner Card

VideoMate Vista T220/T100 lets you watch and record free-to-air digital TV broadcast on your PC. VideoMate T220/T100 provides 1080i HDTV and SDTV digital TV reception, timeshifting, still frame capture, channel sirfing, customize channel order and channel properties, advanced Picture In Picture/Picture Out

Picture, Video Desktop features to enrich your TV experience. Accompany the

Microsoft certified remote control to controls Windows Media Center and

ComproDTV software.

Additionally, VideoMate Vista T220/T100 PCI series also provides a video capture function so that you can transfer videos from video devices, such as video cameras, to your PC.

MINIMUM SYSTEM REQUIREMENTS

Your PC must meet or exceed the following system requirements to watch TV on your PC. z PIII 1.7 GHz or equivalent CPU for DVD-Quality recording or timeshifting z 512 MB System Memory z Sound z Open PCI 2.2 or above slot. z CD-ROM drive for software installation. z Windows XP SP2 or Vista x86/x64 z 150 MB free disk space for basic software installation.

RECOMMENDED SYSTEM REQUIREMENTS

To use all the features of VideoMate DVB-T TV card, your PC should meet the following requirements.

z P4 2.6 GHz CPU (with SSE 2) for HDTV watching and recording z P4 3.0 GHz (with SSE 2) for PIP mode with five windows. z 1.0 GB System Memory z Sound z Open PCI 2.2 or above slot. z CD-ROM for software installation z Windows XP SP2 or Vista x86/x64 z Update the latest drivers of VGA, motherboard, and soundcard from vendors.

3

z 150 MB free space for software installation z ATX power supply and a computer case with a separate power switch cable from power on button.

Note

In order to receive digital terrestrial TV broadcast, you needs to have your own antenna which is crucial. Digital terrestrial TV broadcast uses about the same wave (UHF) as analog TV. It’s recommended to have a fishbone-like antenna on the roof for receiving. More details can be found in the troubleshooting chapter of this manual.

Digital TV broadcast is different than normal analog TV. You will see no picture instead of noisy or blurred picture when the signal is too weak. Make sure you have a good antenna and strong digital TV signal in your location.

Or you will have no TV picture at all.

4

VideoMate Vista T220 Package Contents

Vista T220

TV card

Start Up Guide

Windows Media

Center remote

4 in 1 Audio/video patch cable

Batteries

IR cable

Installation CD

Power switch patch cable

VideoMate Vista T100 Package Contents

Vista T100

TV card

IR cable

Windows Media

Center remote

Start Up Guide Installation CD

5

VideoMate Vista T220 Connectors

4 5

1

2

3

Item Function Description

1 TV Tuner-In Connect to a TV antenna or TV cable feed.

2 IR Connect the IR receiver here.

3

(1 to 4

Audio-In (Blue) Use an audio patch cable to connect to an audio source, such as a VCR, DVD or VCD. converter External cable) Audio-Out

Use the supplied audio patch cable to connect to the Line-In port of your sound card.

(Green)

S-Video-In

(Black)

Use an S-Video patch cable to connect to a video source, such as a VCR, DVD or VCD.

Composite-In

(Yellow)

4 To Case Power

Switch

5 To Mainboard

Power Switch

Connector

Use a Composite video patch cable to connect to a video source, such as a VCR, DVD or VCD.

Connect the ATX Power Switch cable of your computer case here.

Use the supplied power switch patch cable to connect to the ATX Power Switch pins on the mainboard.

6

VideoMate Vista T100 Connectors

1

2

3

Item Function

1 TV Tuner-In

2 IR

3 S-Video-In

(Black)

Description

Connect to a TV antenna or TV cable feed.

Connect the IR receiver here.

Use an S-Video patch cable to connect to a video source, such as a VCR, DVD or VCD.

(S-video cable not included in this package)

7

Hardware Installation

Warning

Unplug your PC’s main power cord before installing VideoMate Vista

T220/T100 PCI card. Failure to do so may cause damage to your VideoMate

Vista T220/T100 PCI card and void your warranty.

1. Shut down your computer and unplug main power cord.

2. Remove the computer case cover.

Power Up Connections

(Step 3-6 only suitable for Vista T220 for power up setup)

3. Locate the ATX power switch pins on your computer case and trace the wires to the power switch connector on your mainboard. The ATX power switch cable is normally a twisted pair cable with a two-pin connector as shown above.

Note

On the mainboard, the ATX power switch pins are usually labeled “POWER

SW” or similar. It is vital to remember the position of these pins for a later step in the installation process.

4. Unplug the ATX power switch cable from the mainboard and connect it to the white connector named “JS1” on the VideoMate

Vista T220 PCI card, as shown on the right.

8

5. Connect the black socket of Power

Up patch cable to the power switch connector on the mainboard.

6. Connect the white socket of Power Up patch cable to the connector named “JS2” on the VideoMate Vista T220 PCI Tuner card.

Note

Double check your work. If you plug the cables into the incorrect pins, your

PC may not start or otherwise function improperly.

Connect the white end of the Power Up patch cable to the TV tuner card and the black end to the mainboard.

Power Up Scheduling is not required for using VideoMate Vista T220 PCI card. If you don’t want to use Power Up Scheduling from the Windows Shut down state, you can skip the power switch circuit connections, in other words, you can skip Power Up Connections in steps 3 through 6. You can still use scheduled recording from Standby mode or powered on state.

7. Insert VideoMate Vista T220/T100 PCI card in an open PCI slot.

This completes the hardware installation. Please read the following notes and proceed to install the software.

9

Note

For best performance, the VideoMate Vista T220 PCI card should not share its

IRQ. For more information, please see the Troubleshooting section.

If the computer cannot be turned on, verify the position of the power patch cable on the mainboard. Consult the mainboard documentation to determine the position of the ATX power switch connector.

Power Up will start your computer 5 minutes in advance of the scheduled recording time, for example, if you have set ComproDTV 4 to record a program at 4 o’clock, it will start your computer at 3:55. Therefore, you need to shut down the computer before 3:54 in order to let Power Up start the computer.

Power Up from Windows Shutdown mode, i.e., ACPI S5 state, requires: z An ATX power supply in your PC. z Motherboard support for PCI Express x1 in order to have 3.3V standby power. z ATX powers switch cable, which is a pair of twisted wires with a two-wire connector, as shown to the right.

If you don't have the above items, you can still use Power-Up Scheduling with

Windows Stand by mode, i.e., ACPI S3 state, if your system supports it.

You can use VideoMate Vista T220 PCI card without using Power Up

Scheduling. If you don’t want to use Power Up Scheduling from the Windows

Shut down state, you can skip the power switch circuit connections.

The ATX power switch cable is not polarized. You can plug it in either direction.

10

Software Installation

After installing the PCI card and cables in your computer, you should restart it and follow these steps to install the software.

Step 1. After restarting, Windows will detect your VideoMate Vista T220/T100

PCI card and start the Add/Remove Hardware Wizard, prompting you to install the VideoMate Vista T220/T100 PCI card drivers. Please press Cancel and go to the next step.

Step 2. Insert the installation CD into your CD drive. If you have Autorun enabled, the installer will start automatically. (If Autorun is disabled, double-click on “setup.exe” on the installation CD.) Compro recommends you choose Complete to install all necessary software

(VideoMate Vista T220/T100 drivers and ComproDTV 4) or choose

Custom to install selected item by item. (We also provide the DirectX

9 and Acrobat Reader 6.0 software on the installation CD, you can explorer the CD folder and install them by your need.

Step 3. If you see the Windows Logo testing message, below, please press

“Continue Anyway” to proceed.

Press Next to install ComproDTV 4, Windows Media Format 9 Series Runtime.

Step 4. After each program is successfully installed, press Finish to proceed.

Step 5. When installation completes, press Finish to restart computer.

Step 6. When computer is restarted, please start up ComproDTV 4. Select

“VideoMate TV SAA7130, Hybrid Capture Device” for Video Device.

Also choose your country for the country selection and then press OK.

Step 7. It will ask you if you want to scan channels. Please select OK to start scanning. After channel scan is finished, please press OK and you are ready to enjoy.

11

Windows Media Center Remote for Vista T220

Compro VideoMate Vista T220 bundles the easy-to-use Microsoft certified remote control to controls the Windows Media Center and also ComproDTV software. Some keys are special designed for Windows Vista

Premium/Ultimate, it may not be used in Windows XP system.

12

No. ComproDTV 4

Windows Media

Center (MCE)

0-9 Number Key Number Key

10 Power On/Off Power On/Off

11 Videos (MCE) Videos (MCE)

12 Radio (MCE) Radio (MCE)

13 Music (MCE)

14

30

Pictures (MCE)

15

16

28

MCE Guide

17

27

Live TV (MCE)

18 DVD Menu (MCE) DVD Menu (MCE)

19

25

DVD Sub (MCE)

20 Up arrow or select

Mono/Stereo/SAP

21 Replay or switch TV format

22

23

Down arrow or snapshot

Advance in

Timeshifting

24 OK

EPG (US only)

26 Media Center

DVD Sub (MCE)

Up arrow

Left arrow

Down arrow

Right arrow

OK

Back

Media Center

Zoom In/Out

Live TV (MCE)

More

Volume up

MCE Guide

Volume up

29

Recorded TV (MCE) Recorded TV (MCE)

Volume down Volume down

Mute

Pictures (MCE)

Mute

31 Channel up

32 Channel down

33 Record

34 Stop/Live

35

38

Replay/Rewind

36 Timeshift Play/Pause

37 Advance/Fast forward

The last channel

Music (MCE)

Channel up

Channel down

Record

Stop/Live

Rewind

Play/Pause

Fast forward

Skip rewind

13

39 Timeshift Play/Pause Play/Pause

40 Change scale of screen Skip Forward

41 ---------

42 Channel surf -----

43 Sleep function Clear

44 ----Zoom

45 Playlist Enter

46 C.C Language Red

47 ComproDVD Green

48 ComproDTV Yellow

49 ComproFM Blue

50 Setup Teletext on/off

Windows Media Center Remote for Vista T100

Compro VideoMate Vista T100 bundles the easy-to-use Microsoft certified remote control to controls the Windows Media Center and also ComproDTV software. Some keys are special designed for Windows Vista

Premium/Ultimate, it may not be used in Windows XP system.

14

5

6

7

No.

1

Windows Media

Center (MCE)

Into sleep mode

ComproDTV 4

Into sleep mode

2 Windows Media Center Windows Media Center

3 Mute

4 Channel Up

Mute

Channel Up/Angle

Channel Down

Volume Up

Volume Down

Channel Down/Subtitle

Volume Up

Volume Down

8 More

9 Back

10 OK

Zoom

Guide/Menu

OK

12 Down

13 Right

14 Left

Down/snapshot

Right/forward

Left/backward

17 Stop/Live

18 Record

19

20

Fast Forward

Skip Forward

21 Skip Rewind

22 Rewind

23 DVD Menu (MCE)

24 Live TV (MCE)

26

27

Recorded TV (MCE)

MCE Guide

Stop/Live

Record

Fast Forward

Aspect Ratio

Last Channel

Rewind

No function

Live TV (MCE)

ComproDTV

Recorded TV (MCE)

MCE Guide

15

Remote Power On/Off (Only for Vista T220)

Introduction

Compro has always focused on developing products of great convenience.

VideoMate Vista T220 PCI card features the Remote Power On/Off function for greater convenience. This section explains the details.

Integration of hardware and software support, you can start your computer from the shut down state by pressing a button on the remote keypad. You don’t need to reach over to your computer anymore. You can also shut down the computer by remote control as well. No more mouse click on the screen. This feature converts your PC into a convenient home entertainment video appliance.

Using Remote Power On/Off

Make sure you follow the instructions of the installation guide. You will be able to use Remote Power On/Off immediately.

Remote Power On

Please put batteries in the remote control. Pressing the power button which

is on the top of remote control, it will start your computer. If the computer does not start up, you may have to install the TV card’s driver correctly and set a schedule first in order to use this feature.

Note

You must correctly install the Power Up connectors to use Remote Power

On/Off function. See Hardware Installation section above for more information.

There will be a two second delay before the PC powers on.

You have to install the TV card’s driver correctly before using this feature.

This feature cannot logon your system. You may need to enter your user name and password.

Remote Power Off

There are two situations for this operation.

When not watching TV, i.e. no ComproDTV 4 running:

16

Just press the “CLEAR” button on the lower-left corner on the remote keypad; you will see a dialog as shown below. Program will countdown 20 seconds to shutdown the computer. If you don’t want to shut down the computer, please press the CLEAR button again, in other words, pressing the CLEAR key a second time is the same as pressing the “Cancel” button. You may also use your mouse to press the cancel button. Press OK to immediately shutdown the computer.

When watching TV, i.e. ComproDTV 4 is running:

Just press the CLEAR button on the lower-left corner on the remote keypad repeatedly, you will see the text on the screen turns to SLEEP OFF, SLEEP

ON - 30 MINUTES, SLEEP ON - 1 HOUR, SLEEP ON - 2 HOURS, and

SHUTDOWN. When the text shows SHUTDOWN, it will countdown 20 seconds to shutdown your computer. If you don’t want to shutdown the computer, please press the CLEAR button again.

Note

Make sure you save all open files before using remote shutdown function.

17

ComproDTV Vista Gadget Tool for Vista

The Compro gadget tool is designed to provide the more convenient TV experience in Windows Vista. It will be installed from the Compro installation

CD, and you can delete and add it from gadget setup.

Note

1. Vista Gadget is meant for Vista 32 bit operation system only.

2. Vista Gadget Tool needs the channel table from ComproDTV 4. Please autoscan all the available digital channels in ComproDTV 4. Then you can use the Vista Ggadget Tool.

3. If there is no picture when you click the live TV button, please right-click the mouse button and select the video source you want.

UI Control

DTV Gadget has three modes including Live TV mode, display playlist, and

display scheduled list.

This button can change modes between

Live TV, display playlist and schedule list

Press the button to load device and start to play live TV

The buttons from left to right sides are:

Channel down in live TV mode

Start/Stop Live TV, Play/pause from playlist

Channel Up in live TV mode

Start/stop record live TV

Mute

Playlist mode: It just displays first eight files in the list you recorded, if there are more than eight files in folder, the ninth file or rest of files will not be display.

The figure in below shows the playlist style:

5 files and 3 empty items in list

18

If clicking any files, the gadget will change to play mode from playlist mode, then playing the file you clicked.

Scheduler list mode: This mode will display the top 5 of your current scheduled list, you can click any of the scheduled item and check the detail information of it.

The last mode is schedule view which has two different parts. First, there is a table that has five rows; it means that schedule view will allow the first five schedules in the list. Second, if clicking the item, it will change to another part, which show in detail about the schedule you clicked. Clicking again will go back to first part. The process showed as below:

Dock and Undock Gadget Window:

Only docked gadget has three modes, the undocked gadget only support live

TV/playback video mode, and its size is bigger than docked one. You can direct drag the gadget window to the other place out the sidebar and shows the bigger undock window to watch TV or playback recorded video files.

Directly drag gadget windows out the sidebar and shows the bigger window

Because undocked gadget lacks playlist, if you wants to play a file in undocked mode, you can drop a file into the window of gadget to play a file .(in docked mode, you can also play a file by dropping a file into gadget) The control of button in undocked mode is the same as docked mode.

Pop Menu

Click the right mouse button on the gadget window; it will open the pop menu for selection. You can return to last channel, autoscan available channels, select channel to watch from channel list, select video source, adjust audio volume, or snapshot TV screen.

19

Gadget Settings

Settings of gadget have four parts included: z Capture device : to select capture devices.

(when running gadget first time or having more than one device, this item is needed) z Quality setting : to select recording quality

Normal, Better, Best Quality z Record folder: a directory to place recorded files. z Snapshot folder: a directory to place picture.

20

HID (Human Interface Device) for Compro Remote

After you install the software, you can see the remote logo show in your system bar.

You can choose the “Option” to enter the setup window.

Setup:

Step 1: Choose the type of your remote control. (There are many type of remote from Compro, please select the remote picture as you have).

Step 2: Choose one IR function you want to change.

(Image below shows the remote for Vista T220)

Step3: Set the IR dialog you want and press OK button.

21

Step4: Repeat setp1 to 3 to run all the changes.

You can also set a whole new program of your remote control in some particular software or window.

Press “Add” button and enter the name you want. Repeat the step 1 to 4.

Note

If you have any Windows Media Center system in your PC, such as Windows

MCE, Vista Premium, Vista Ultimate, this function can replace the windows remote control. HID can also combine the Compro software control in the MCE interface to make you more convenient.

Open and close the ComproDTV 4 display panel

You can open and close the ComproDTV 4 display window by click the down arrow on the right of ComproDTV panel.

Open and close display panel

22

ComproDTV 4

Control Panel

The ComproDTV 4 control panel resembles the controls on a VCR. Please note that not all options are available at all times, and may be grayed out or inaccessible depending on your hardware setup and TV services available.

The following figure gives you the function of the button with (Hot key)

Channel Up (Page Up) with Quick Channel list (I)

Stop

(S)

Volume

(- , +)

Record (R) and

Record Option

Num

Pad (W)

Play (P) /

Pause (U)

Rewind

(Left Arrow)

Channel Down

(Page down)

Mute (M)

Help

(H)

Timeshift bar

Docking

(D)

Minimize

(G)

Full Screen

(Z)

Close

(CTRL+X)

Fast Forward

(Right Arrow)

Volume

(- , +)

Mute

(M)

Digital TV

Signal

Strength

Number

Pad (W)

Option

Left/Right

Audio Switch

Schedule

(B)

Video

Source (V)

Repeat Playback

Recorded Files

Last Channel

(N)

Channel Surf

(F)

Snapshot

(Space)

Timeshift

(T)

Closed Caption

(C)

Add Window

(F3)

Reduce Window

Teletext

(X)

EPG

(E)

No function

(F2)

Windows

Alignment (F5)

Close All

Windows (F6)

23

Video Source

Switch (V)

Audio mode

HotKey Description

A

Enable/Disable Always-on-Top function for

TV window.(Oregon circle on the upper-right corner of the TV window)

TV / Timeshifting mode

F8 Open snapshot dialog box

Start ComproDTV 4 and watch TV

After installation, just press the yellow button of the last line on the remote or double click the ComproDTV 4 icon on the desktop, you will be able to watch

TV. Same as operating a normal TV set. Watch TV programs on your PC, in full-screen mode or in a window. Channel up and down. Close ComproDTV 4 and even shutdown the computer with the full function remote control keypad.

Options

Press the Options button to open the Options dialog box. You can change detail settings of ComproDTV 4 here.

TV Settings

This option gives you the way to manually set the method of scanning TV programs. Select your choice here or use default channel table to do the scanning.

Autoscan

The first time you start ComproDTV 4, Autoscan will automatically scan for available TV channels for TV signals. Please select your TV source from digital antenna. You can rescan the channels at any time by pressing the Autoscan button. Also, you can enable the advanced autoscan for more precision scan result.

24

When Autoscan is finished, detected channels are automatically enabled and marked with the green check mark . Channels, where a valid signal could not be detected, are disabled and marked with a blank. However, you can interrupt the scanning process by pressing the Stop button.

After you are finished scanning for available channels, you may select OK to return to the display window, or customize the channel orders according to your preferences.

Channel Naming

You can customize the channel names by double-click on the CH Name field of the channel you wish to rename.

You can do more changes on the channel’s property by right-click the mouse on the Description field of the channel you wish to edit.

Custom Settings for each channel

You can customize each channel properties by click the icon in “Custom

Settings” filed and edit it.

In the channel property settings, you can setup video color and noise reduction level, de-interlacing level for each channel (noise reduction level, de-interlacing level, and sharpness setting are not suitable for digital TV). The

SmartZoom property setting only works when you choose the custom

SmartZoom display mode.

Import and Export current channel list

If you have edited the channel name, fine tune channel, or customize channel settings. You can export the current channel list to text file and save it to other

25

place. When you reinstall the ComproDTV 4 or your system, you can import the previous channel list and save your time for resetting it.

Using my favorite channel list

You can click to select using my favorite channel list from option window. And exit the list by yourselves to makes channel switch more convenient.

Channel Surfing

While watching TV, the channel surfing feature displays a 4x4 grid of channel images to give you an overview of available programming. Double click the channel screen can direct jump to the channel you want.

PIP/POP mode

Usually, digital TV station broadcasts multiple programs on one frequency. Therefore,

ComproDTV 4 in Vista T220/T100 TV card supports up to 1 main DVB-T channel windows, 3 sub channel windows, and playback recorded video file at the same time if available.

You can press the Add/Reduce Window button to open a slave window for that. Please see the following picture.

Main window has all features while slave window has limited functions only.

Double-click on the slave window can switch the TV program to the main window. Alignment Window button will put slave window(s) into main window which is convenient for you to watch multiple programs on full screen mode.

The buttons on the upper-left corner slave window are Channel

Up, Channel Down, Mute, Windows Alignment, and Close respectively. Slave window can be resized by mouse dragging lower-left corner to any ratio.

26

Video Desktop

While watching TV, you may right-click on the TV screen and select video on desktop or press the hotkey (F7) to activate Video Desktop mode. This mode makes the video source as your desktop screen. It is similar with full screen but the desktop icons and taskbar will remain on top. The following picture shows the TV on the desktop.

For the Video Desktop feature, you need to enable the “Use Overlay

Surface” feature in the setup dialog box of OptionÆVideo/Audio.

Right-Click Mouse Menu

If using mouse to right-click on the TV screen, you can see a menu pop up.

There are many useful options for your convenience.

The right-click menu also provides SmartZoom feature to auto-fit or customize video screen for different type monitors, the Aspect Ratio setting provides 4:3,

16:9, 1.85:1, 2.35:1 and customize for different resolutions. Also, you can

Zoom In/Out the video display screen to standard or 1/2X, 2X, 4X size.

Zooming image

If you would like to see more details on a certain part of a video image, you can press the mouse right button to drag a zone of the screen. You will see the zoomed image.

Also you can press the mouse right button and move on the screen to shift the zoomed area of the image. Just click the mouse left button to resume normal mode.

Still Image Capture

Click on the capture icon on the control panel or hit the "Space Bar" of the keyboard shortcut to capture an image of the display window. You can see the screen capture dialog as below. You can setup to save it as jpg or bmp format in the ComproDTV option Æ interface. And also setup the picture compress quality in jpg file.

27

Recording

ComproDTV 4 supports MPEG-2/H.264/TS digital TV recording.

To instantly start recording:

Press the Record button . ComproDTV 4 starts recording the video source currently showing in the display window. It will save it to a file on your disk. If you already start recording, you still can click the record button to setup

30, 60, 90, and 120 minutes recording immediately. Thus, you can go out without worry about the record still ongoing.

Press the Stop button to stop recording. ComproDTV 4 will save it automatically and show the file name on the screen.

You can also use the schedule recording by press Schedule button on control panel of ComproDTV 4.

Timeshifting

Timeshifting temporarily saves the video to your hard disk for a specified period of time so that you can pause, replay, or skip commercials during live

TV, without interrupting an ongoing recording session.

Press the Timeshifting button and the Time Monitoring bar will appear.

You may also press the Advance (for commercial skip) and Replay (for instant replay) buttons on the control panel or remote control to navigate through the program. When you return to your seat, you can resume viewing the program from the point when you left.

28

Troubleshooting

OS requirement

VideoMate Vista T220/T100 PCI card has to work on Windows XP SP2 or

Vista. You are welcome to www.WindowsUpdate.com website for the Service

Pack update of Microsoft.

Driver Installation

The most common cause of problems with the TV Tuner Card is incorrect installation of the TV capture and TV tuner drivers. If you have problems watching, recording, or timeshifting live TV, please check the status of the drivers with Device Manager.

You should see " VideoMate TV SAA7130 Hybrid Capture Device" drivers, in the "Sound, video and game controllers" section of Windows Device Manager.

If these drivers are not there, uninstalling and reinstalling the VideoMate

DVB-T PCI card drivers can help. Use the Add/Remove Programs Control

Panel applet to uninstall the drivers. Reinstalling the drivers should fix this problem.

29

No digital broadcast signal

In order to receive digital terrestrial TV broadcasts, an antenna is crucial. Digital terrestrial TV broadcast uses about the same wave frequencies as analog TV (UHF).

It’s recommended to have a fishbone-like antenna (see figure) on the roof for reception.

Make sure you position the antenna in the direction of the TV broadcast base. Adjust the position for the best reception.

Digital terrestrial TV’s determined by government policy. The broadcast bases will be increased in order to cover the entire country. Please check the related government website for more information about the strength of digital terrestrial TV broadcast in your area.

You can check how good the signal is in your location by performing a simple test. Please plug in the antenna into an analog TV set. Then check if this TV set can receive a good TV signal. If the picture is not clear, the digital terrestrial

TV broadcast signal is about the same. The difference is when the program data is not sufficient, you may see a blank screen or the video will be scrambled.

Note

Digital TV broadcast is different than normal analog TV. You will see no picture instead of noisy or blurred picture when the signal is too weak. Make sure you have a good antenna and strong digital TV signal in your location. Or you will have no TV picture at all.

Why won’t my PC start?

Don’t panic. The most common reason for this is because you connected the

ATX power switch cable to the wrong pins on the mainboard. Verify the position of the power patch cable on the mainboard. Check the mainboard documentation to verify the position of the connector for ATX power switch cable.

If that doesn’t help, remove the TV card and restart your PC. If you still cannot turn the computer on, the problem is not caused by VideoMate TV. Recheck the ATX power switch cable connection.

30

My PC cannot shut down?

In rare circumstances, the VideoMate Vista T220 PCI card must be reset.

Unplugging the AC power cord from the PC case for 10 seconds will reset the card.

When you set up for scheduled recording, VideoMate Vista T220 PCI card will issue the Power Up signal to the computer until ComproDTV 4 starts. If your computer cannot start ComproDTV 4 for some reason, the TV tuner card will try to wake up PC even while you shut it down. Unplug the main power cord to reset VideoMate TV card. You can shut down the computer normally after that.

Other possible causes of this problem include:

1. If you have a multi-Boot system and ComproDTV 4 is not installed and running on the default OS. Solutions: Set the default OS properly or install

ComproDTV 4 on the default OS.

2. There may be other, independent problems preventing Windows from starting normally. Solution: Remove the VideoMate Vista T220 PCI card and troubleshoot PC start up. Remember to correctly reconnect the power switch cables.

3. Some external software may be interfer ing with ComproDTV 4.

Shutting down unnecessary software can help.

4. T he ComproDTV 4 S cheduler shortcut is missing from the Programs

“Startup” folder. Reinstalling ComproDTV 4 can help.

Video OK / No Audio

If you can view the TV picture but get no audio, you should check the following:

Please check that the WAVE sound is not muted or volume too low in the

Windows Volume Control dialog. (Double-click on the speaker icon in the system tray.)

Also check the sound is not muted or volume too low in the Windows Volume

Control dialog. (Double-click on the speaker icon in the system tray.)

Sometimes updating the sound card driver from vendor or TV card’s driver and application may help as well.

Why does the remote control fail?

The remote control sensor, which is plugged into the TV card, may be loose.

Please unplug it and plug it in again. You should also check the batteries of the remote control. Do not use rechargeable batteries.

31

Verify that the IR icon (ComproRemote) is in the system tray on the lower-right corner of the screen. If you don't have ComproRemote on the system tray, start the following program:

C:\Program Files\ Common Files\VideoMate\ComproRemoteDTV.exe

Then you should see the icon on the system tray. The IR icon should turn bright when you press buttons on the remote.

If you see no response, please move your mouse cursor on the IR icon. If you see it shows “No Device,” your drivers may not be not properly installed.

Please remove ComproDTV 4 using "Add/Remove programs" in the Control

Panel and reinstall it.

Some devices may emit the IR signals. Please check if there are any microwaves or lights that may be doing this. And make sure as few cables as possible are crossing the IR receiver.

Contacting Compro Technical Support

Before you submit an email for support, please check support FAQs on our web site. http://www.comprousa.com/en/supports.html

You can download the latest update from our website. Many issues should be solved on the newer version. When contacting Compro for technical support, please use the Compro support request form and provide as much of the requested information as possible. Please write the details in order to determine the problem. And also provide the product serial number (15 digits numbers) on the PCI-E card. Please use the form from below or email to

[email protected] or use the customer service form from the link:

http://www.comprousa.com/en/form.htm

Note

Make sure you include the information of hitting the button of "E-mail Info" in the Device Settings in Settings of ComproDTV 4 in order to determine the problem.

In order to solve the problem quickly, it is very important to provide as much detail as possible.

32