Engineered Shaw EPIC Hardwood Nottoway

Engineered Shaw EPIC Hardwood Nottoway
LIMITED RESIDENTIAL FLOORING WARRANTIES
The true essence of the American home is captured in the time-honored choice of quality hardwood flooring. While jobsite-finished floors may be beautiful for a while, they cannot compare to the distinctive and inherently stronger wood
floors made by Shaw Industries Group, Inc. (Shaw). Shaw not only produces more durable floors, but we also offer
comprehensive warranties. These products and limited warranties allow you to choose the floor that is right for you, your
lifestyle, and your budget. While a quality product and warranty are extremely important, proper installation and
maintenance of your new Shaw hardwood floor is also essential to ensure years of enjoyment.
Environmental Commitment and Renewable Resources
Shaw takes the environment seriously, and supports the best management practices for timber harvesting. Our
environmental goals include: wildlife preservation, forest regeneration, limiting soil erosion, and making the most efficient
use of all our raw materials. Shaw is proud to support and contribute to the planting of new trees in one of America’s
Heritage Forests through the Hardwood Forestry Fund. Shaw will donate a portion of its sales to the Hardwood
Forestry Fund, whose goal is to plant two trees for every dollar received. For information about or to donate to
the Hardwood Forestry Fund go to www.hardwoodforestryfund.org
Please Read This Entire Book Carefully
This booklet contains the warranty and maintenance information, plus common sense warranty exclusions that you’ll need
to know to maintain your limited warranty and to keep your new Shaw hardwood floor looking beautiful for years to
come.
Floor Care and Maintenance
Remember, like any floor covering, our factory finished wood floors will show signs of wear over time, depending on the
size and lifestyle of your family. By observing a few precautions and setting up a regular cleaning routine and
maintenance program, you can expect years of beauty from your Shaw floor. The following are examples of the
reasonable and necessary maintenance you are expected to perform. They are not intended to be an exclusive list.
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Sweep or vacuum regularly since built-up grit can damage the surface of the wood. The vacuum head must be a
brush or felt type. Be certain the wheels of the vacuum are clean and do not damage the finish. Do not use a
vacuum with a beater bar head.
Remove spills promptly using a soft cloth and cleaning products recommended by Shaw.
Never wet-mop, damp-mop, or clean your floor with water or other products. This can severely damage the
flooring and damage resulting from these actions will not be covered under warranty. Do not use hardwood floor
cleaning machines or steam cleaners. See section on Improper Maintenance.
Shaw recommends the Shaw R2X® Hard Surfaces Flooring Cleaner with a terry cloth mop. Always vacuum the
floors prior to using R2X. Do not allow excess cleaner to remain on the floors surface as this may permanently
damage the wood fiber.
Important: Do not use oil soaps, liquid or paste wax products or other household cleaners that contain citrus
oils, lemon oil, tung oil, silicon, or ammonia since these warranties do not cover damage caused by nonrecommended products. Use of these and other such products will harm the long-term performance of your floor
and may also affect its recoatability.
Do not use 2 in 1 cleaners with polish that may contain acrylics or urethane polish to restore gloss – damage
resulting from the use of these products will not be covered under warranty and may produce unsatisfactory
results when not applied properly.
Keep pets’ nails trimmed, and paws clean and free of dirt, gravel, grease, oil, and stains.
Place protective felt pads beneath furniture legs and feet to reduce scratches and dents. Replace pads as needed.
Use a dolly and protective sheets of plywood when moving heavy objects, furniture, or appliances.
Make certain furniture casters are clean and operate properly (a minimum 1” wide vinyl surface where it comes in
contact with wood is recommended). Clean wheels periodically to remove dirt and debris.
Remove shoes with spiked or damaged heels before walking on floor.
Exposure to the sun and its UV rays accelerates the oxidation and aging of wood. This can cause the stain and/or
wood to fade and/or to change color. We recommend that you rearrange rugs and furniture periodically so the
floor ages evenly. Exotic species such as Brazilian Cherry are more susceptible to color change during the aging
process. These warranties do not cover damage from the sun and its UV rays.
Use area rugs in high traffic areas and pivot points (e.g., stair landings, room entries, etc.), especially if you have
a large family or indoor pets.
14. Maintain the proper Relative Humidity in your home between 35% - 55%.
Radiant Heat Guidelines
Selected Shaw brand engineered products are approved over radiant heated subfloors provided that the floors are
installed in strict accordance with the Shaw installation guidelines pertaining to radiant heated subfloors. The products
approved for use over radiant heat MUST be designated as radiant heat approved with the radiant heat logo on the actual
Shaw sample board. Products without this logo are NOT recommended for use over radiant heat and are NOT warranted
for this application.
The following guidelines must be applied throughout the life of the floor in order to reduce the affects of
radiant heat on engineered wood floors. Even when these guidelines are followed it is still possible that your
flooring may experience some cracks (seasonal checking) on the surface, gapping between boards, or
delamination of boards. The approved engineered products can only be installed over radiant heated
subfloors using the installation methods approved by Shaw. The temperature and humidity levels described
below must be maintained, otherwise, any damage resulting from such failure to maintain will not be covered under
warranty. After the flooring is installed, slowly raise the temperature to the preferred comfort level (over at least 5 day
time frame) beginning two days after installation or at the onset of colder weather conditions.
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The radiant heat system must be controlled and the surface temperature of the flooring must never be allowed to
exceed 82°F.
The proper humidity level (35%-55%) must be maintained within your home at all times during the year. Use of
a humidification system may be required to maintain proper humidity levels to avoid excessive drying of the wood
flooring.
Seasonal gapping should be expected.
Surface checking can be expected if the proper humidity level is not properly maintained between 35-55% R. H.
or if the floor’s surface temperature exceeds 82°.
LIMITED WARRANTIES
These warranties, which begin from the date of purchase, apply to products used in dry residential applications. Lifetime
warranties apply for as long as the original purchaser owns and resides in the home where the product was installed.
Limited Lifetime Structural Warranty
Shaw warrants all first quality engineered hardwood floors, in their manufactured condition, to be free from defect in
material and workmanship including milling, assembly, dimension and grading. Shaw additionally warrants that these
engineered hardwood floors will not delaminate when properly installed and maintained according to Shaw's installation
and maintenance procedures. In the event that the plies should delaminate due to glue bond failure, Shaw will, at our
option, either: (1) repair the defective plank(s), (2) replace the defective plank(s). This warranty is a limited lifetime
warranty for all first quality Shaw engineered products. Solid products are excluded.
Limited Warranty for Residential Finish Wear
Our factory applied finishes make hardwood floor installations fast and easy. Every plank is ready to install right out of
the carton. There is no need for sanding or staining. With our UV-cured finish you gain the assurance of superior
durability and wear ability. Shaw will warrant under normal residential conditions and uses, and providing that Shaw’s
maintenance guidelines are strictly followed, that the finish will not wear through or peel off of the hardwood flooring
during the length of the warranty (i.e., 3 year, 25 year, lifetime, etc.) of the product you purchase. Consult your retail
salesperson or the Shaw Information Center 800-441-7429 if you have questions about the length of your warranty. In
the event that the finish wears through or peels off of the hardwood flooring, Shaw will, at our option, either: (1) replace
the affected plank(s), (2) recoat the affected area. NOTE that this limited warranty extends only for defects that cover at
least 10% of the surface area of the installed flooring. NOTE: Gloss Reduction, Scratches and Dents in the finish are
not considered surface wear and are not covered under this warranty. Please note that Maple, Pine and Birch floors
require extra care. Maple and Birch are inherently smooth wood and will show scratches and dents more readily than Oak
or Pecan. You should consider these factors when making your flooring selection.
SPECIAL NOTE: WARRANTY LIMITATIONS (APPLIES TO ALL WARRANTIES UNDER WHICH SHAW IS OR
MAY BE OBLIGATED). Shaw products are not warranted against squeaking, popping or crackling. Some
squeaking, popping, or crackling is possible when using staple-down or nail-down installation methods. In
addition, Shaw floors are not warranted against staple or nail pullout from the subfloor.
Who is Covered Under these limited Warranties?
These limited warranties apply to you only if you: (1) are the original consumer purchaser of any Shaw hardwood floor,
(2) have paid in full for your hardwood floor, and (3) have purchased the hardwood floor for your own personal
residential use and not for resale. These warranties ARE NOT transferable or assignable and they DO NOT apply to
nonresidential, rental, or commercial purchases/ installations.
Warranty Process
Product determined to have any possible defect by the person doing the installation should be returned to your dealer for
inspection and possible replacement PRIOR TO INSTALLATION. All questions of product quality are to be addressed prior
to installation.
What you should do if any of the above listed problems occur and you need warranty service:
During the warranty period, should you have any problems with your Shaw floor, please contact the authorized Shaw
Hardwood Flooring dealer who sold the product within 30 days from the date the problem occurs. NOTE that these
dealers are not authorized to make any decisions regarding warranty coverage or any remedies thereunder; they are
merely the means through which you should report any problems to Shaw. NOTE ALSO that Shaw must be given a
reasonable opportunity to inspect the floor prior to the determination of any coverage or remedy issue, which should be
no less than thirty (30) days after you report the problem. If professionally installed, Shaw will pay the reasonable labor
costs to perform the replacement or repair during the first five (5) years from the date of the original purchase. [Len:
This is an important element of the warranty, and we should state this in the coverage portion above.] In the event that
the style installed in the home is no longer available, Shaw will authorize your dealer to replace the affected floor with
another style of equal value. The above described remedy is the purchaser's sole and exclusive remedy for claim under
this limited warranty.
Shaw’s Curative Actions/Remedies
THE ABOVE TERMS AND CONDITIONS OF EACH LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES AVAILABLE FOR THESE WARRANTIES. IF YOU ARE FOUND TO BE ENTITLED TO COVERAGE
UNDER ANY WARRANTY, EXPRESSED OR IMPLIED, IN ADDITION TO THOSE SPECIFICALLY LISTED ABOVE,
AND YOU CAN PROVE THAT SHAW BREACHED SUCH WARRANTY, THEN YOUR SOLE AND EXCLUSIVE
REMEDY FOR ANY PROVEN BREACH IS EITHER (AT THE OPTION OF SHAW): (1) REPAIR THE DEFECTIVE
PLANK(S), (2) REPLACEMENT OF THE DEFECTIVE PLANK(S). IF THE REMEDY SHAW INITIALLY SELECTS IS
FOUND TO FAIL IN ITS ESSENTIAL PURPOSE, THEN ANY FURTHER REMEDY TO WHICH YOU MAY BE
ENTITLED IS SOLEY AND EXCLUSIVELY LIMITED TO ONE OF THE REMAINING REMEDIES (OF THE TWO
OPTIONS, DESCRIBED ABOVE IN THE LIMITED WARRANTIES), WHICH SHALL BE CHOSEN BY SHAW.
Warranty Exclusions
Wood is a natural product containing natural variations in color, tone, and graining. Shaw cannot warrant against natural
variations in color or any other variations, such as mineral streaks, small knots, and grain variations from plank to plank.
Nor can we warrant against natural variations or gloss level between samples/models and installed flooring. Any sample
or model shown or used by your seller is for demonstrative purposes only, and such sample or model DOES NOT create
a warranty of any kind that the goods you purchased shall conform thereto. Any warranties based on any such sample or
models are specifically disclaimed.
Improper Installation: The floor must be installed according to Shaw’s installation guidelines. Detailed installation
instructions are included in cartons of Shaw hardwood flooring. Damage caused by improper storage, handling, or
installation methods are not covered by these warranties. Improper preparation of, or deficiencies in, the subfloor/floor
joist assembly, including but not limited to excessive floor deflection, uneven or irregular subfloor surface (particularly at
joints) or voids in the subfloor, are not covered under these warranties. Check to be certain that the subfloor is within
structural and manufacturing requirements. Defects or failures of other manufacturers’ products at the subfloor assembly,
including but not limited to subfloor material, fasteners, patching compound, adhesives, and other floor coverings are not
covered by these limited warranties. In no event shall Shaw be held responsible for any damage caused to your
hardwood flooring by other manufacturers’ products. Other items not covered under the limited warranties include
construction traffic, abuse to the surface of the flooring; use of non-recommended nailers, staplers, or adhesives; end
gapping due to mastic memory or improper seating of planks during installation; squeaking, popping or crackling by any
cause. (Popping sounds caused by depressions in the subfloor ARE NOT covered under these limited warranties.)
Cabinets and other built-in appliances should be installed PRIOR to the installation of the hardwood flooring. They
should NOT be installed on top of the hardwood flooring. Pre-finished hardwood floors should be installed at the same
time as carpets and AFTER finishing the walls to prevent damage from paint, dry wall dust, wallpaper adhesives, and
other materials.
Improper Maintenance: Floor maintenance must follow the recommendations outlined in this guide. Damage to the
flooring such as dents, scratches, or dulling of the finish are NOT covered. Wet or damp-mopping your floor with water
or other substances are not covered by these limited warranties. In addition, the following are NOT covered under these
limited warranties: use of hard floor cleaning machines; use of non-recommended maintenance and floor-care products,
including but not limited to oil soaps, liquid or paste wax products, other household cleaners that contain lemon, orange,
or tung oils; neglect or abuse of the hardwood floor, including but not limited to not taking proper precautions to protect
furniture legs and feet with protective pads to reduce scratches and dents; not using dollies and protective plywood when
moving heavy objects; furniture or appliances having dirty or improperly operating casters; spiked and/or damaged heels;
pet claws and scratches; falling or dropped objects which can dent or fracture the flooring and finish; and dents or
scratches in the flooring caused by furniture, appliances, casters or normal foot traffic.
Improper Environment: Shaw floors are not warranted against damage caused by man made or natural disasters,
including but not limited to leaking or broken plumbing, landscape watering/irrigation, fire, flood, earthquake, insect
infestation, or standing water during or after construction. Shaw also does not warrant against: (1) moisture infiltration
from side walls, through the subfloor or from any source; (2) normal wearing of the finish in high traffic areas, pivot
points and seating areas; or (3) other extraordinary circumstances such as extreme low humidity (below 35% for an
extended period of time). In extreme low humidity conditions (below 35%), planks may shrink and or exhibit surface
checking until the humidity returns to a normal level.
Seasonal Checking: Cracks or checks in the surface of planks due to low humidity, excessively high humidity, or
dramatic fluctuations in humidity are inherent in all wood products and may affect your floor’s finish. Checking is not
covered under these Limited Warranties The use of a humidifier/dehumidifier may be necessary to maintain the proper
humidity level between 35%-55%. Shaw research and experience shows that some species such as Hickory or Pecan are
more susceptible to this phenomenon than others and are not recommended in certain regions without the use of a
humidification system.
Recoating and Finish Alterations: Alterations to the finish or non- factory applied finishes (finishes applied by the
owner or installer), including but not limited to refinishing or recoating, are NOT part of the Limited Warranty for
residential finish wear stated above and therefore are NOT warranted by Shaw.
Natural Sunlight: The sun and its UV rays cause the aging of wood and therefore can cause the stain and/or wood to
fade and/or change color. This includes any showroom sample/models; therefore, fading or discoloration due to exposure
to sunlight and its UV rays are not covered by these warranties. Use draperies or shades to help block out most of the
sun’s harmful rays. Samples or models in the showroom may also fade, making an exact match to new flooring
impossible. Custom finishing and staining of interior millwork and/or cabinets should be done from the actual floor to be
installed, not a showroom sample, if a color and/or gloss match is desired.
Special Series, Cabin Grade, and Non Standard items carry a One Year Limited Warranty for Residential Finish
Wear only and Engineered products carry a One Year Limited Structural Warranty when installed in a residential
installation only. NOTE: All warranty exclusions, disclaimers, and limitations, including the available remedies, stated
throughout this booklet apply to Special Series, Cabin Grade, or Non standard items.
Warranty Disclaimers
ANY WARRANTIES ARISING OUT OF THIS SALE IN ADDITION TO THE ABOVE LIMITED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY FOR RESIDENTIAL
FINISH WEAR DESCRIBED ABOVE. SHAW SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER
INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES OR DAMAGES INCURRED BY THE PURCHASER OR BY
ANY OTHER PERSON. THE REMEDIES AS DESCRIBED IN THESE WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES AVAILABLE TO YOU FOR ANY BREACH BY SHAW OF THE EXPRESSED AND IMPLIED
WARRANTIES ARISING FROM THIS SALE. THESE WARRANTIES EXCLUDE CONSEQUENTIAL AND
INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO REMOVAL OR DAMAGE TO MOLDINGS,
CABINETS, BUILT-IN APPLIANCES, CARPETING, DRYWALL, WALLPAPER, PAINT, AND ALL RELOCATION
COSTS ASSOCIATED WITH ANY REPAIR OR REPLACEMENT OF THE FLOORING. YOU UNDERSTAND AND
AGREE THAT ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE SOLELY YOUR RESPONSIBILITY AND
ARE EXCLUDED AS A POTENTIAL REMEDY FOR ANY BREACH BY SHAW OF THE EXPRESSED AND IMPLIED
WARRANTIES ARISING FROM THIS SALE. SOME STATES DO NOT ALLOW LIMITATIONS ON THE AVAILABLE
REMEDIES, OR THE LENGTH OF AN IMPLIED WARRANTY OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY
FROM STATE TO STATE. UNLESS A STATEMENT MADE IN THIS DOCUMENT IS SPECIFICALLY IDENTIFIED
AS A WARRANTY, ANY OTHER STATEMENTS MADE HEREIN, OR BY YOUR SELLER, ARE NOT WARRANTIES
AND ARE NOT A PART OF THE BASIS OF THE BARGAIN FOR THE SALE OF THE HARDWOOD FLOORS. ANY
AND ALL WARRANTIES, EXCEPT THOSE LIMITED WARRANTIES PROVIDED HEREIN, ARE SPECIFICALLY
DISCLAIMED AND EXCLUDED. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN
ACCORDANCE WITH THE LAWS OF THE STATE OF GEORGIA AND ANY APPLICABLE FEDERAL LAWS OF THE
UNITED STATES OF AMERICA. ANY ACTION BROUGHT SEEKING THE RESOLUTION OF ANY CONTROVERSY
ARISING OUT OF OR RELATING TO ANY WARRANTIES REFERENCED HEREIN SHALL BE BROUGHT IN THE
COURTS OF THE STATE OF GEORGIA OR IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN
DISTRICT OF GEORGIA.
Color shown is 879 Warm Sunset
Hardwoods
®
shawfloors.com
Nottoway Hickory | Epic Legends engineered hardwood
GREEN. It’s something we never forget.®
shawfloors.com
Shaw Industries, Inc.
PO Drawer 2128, Mail Drop 02601
Dalton, GA 30722-2128
1-800-441-7429
Hardwoods
®
Nottoway Hickory
Features
Hickory has inherent strength and durability, and these characteristics
alone make Nottoway Hickory a fantastic flooring choice. But the
wonderful colors and deep hand scraping heighten its appeal even
more.
• This product features ScufResist™ PLATINUM – Shaw's extremely
wear resistant UV cured polyurethane finish with Aluminum Oxide
designed to help resist household scuffing on hardwood floors.
Style
*Cartons may include random lengths
This Shaw hardwood is warranted
that the face surface of this product
will not peel off or wear through for
50 years from date of purchase.
• Pronounced variation in color and grain reflects the tree's natural
beauty and makes your floor unique - no two floors will ever look
the same
• This product carries a limited 50-year wear warranty
• Made by Shaw with Pride in the USA
Colors
HW354/HW219
Thickness 3/8" (9.5mm)
Width 3 ¼" / 5"
SpeciesHickory
Janka hardness rating
1835
Edge description
Microbeveled
Edge description
Microbeveled
This Shaw Epic® hardwood
is made with Shaw’s
EnviroCore® and provides
unsurpassed structural integrity,
impact resistance and dimensional stability.
This product features
ScufResist™ PLATINUM – Shaw's
extremely wear resistant UV
cured polyurethane finish with
Aluminum Oxide designed to
help resist household scuffing on hardwood
floors.
MODERATE
VARIATION
144 Prairie Dust
304 Burnt Barnboard
510 Stonehenge
This hardwood is rated Moderate with
distinctive color and character variation
within each box. It is imperative that
hardwood planks from various cartons
be continually blended during installation
to insure optimum appearance.
This Shaw Epic® hardwood is
Cradle to CradleCM
Silver Certified.
This Shaw hardwood
product meets
GREENGUARD indoor
air quality requirements
and is GREENGUARD Children & Schools
Certified.
879 Warm Sunset
885 Olde English
941 Weathered Saddle
Nottoway Hickory | Epic Legends engineered hardwood
This Shaw product is made in
the USA.
GREEN. It’s something we never forget.®
02_28_2011
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