Whirlpool | Easy-Yo-Use Automatic Washer | Use & care guide | Whirlpool Easy-Yo-Use Automatic Washer Use & care guide

EASY-TO-USE
AUTOMATIC
WASHERS
Use & Care Guide
For questions about features, operation/performance,
parts, accessories or service call: 1-800-253-1301
In Canada, for assistance call: 1-800-461-5681,
for installation and service call: 1-800-807-6777
or visit our website at
www.whirlpool.com or www.whirlpool.com/canada
Table of Contents............................................ 2
3955178A
TABLE OF CONTENTS
WASHER SAFETY ...................................................................... 3
PARTS AND FEATURES ............................................................ 4
WASHER USE ............................................................................. 5
Understanding Washer Cycles ....................................................5
Loading.........................................................................................5
Normal Sounds ............................................................................5
Starting Your Washer ...................................................................6
Selecting a Cycle, Time, and Temperature .................................7
Rinse and Spin .............................................................................8
Drain and Spin..............................................................................8
WASHER CARE ......................................................................... 8
Cleaning Your Washer .................................................................8
Water Inlet Hoses.........................................................................8
Vacation, Storage and Moving Care............................................8
TROUBLESHOOTING................................................................. 9
ASSISTANCE OR SERVICE ..................................................... 11
In the U.S.A. ...............................................................................11
In Canada ...................................................................................11
WARRANTY .............................................................................. 12
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
■
Read all instructions before using the washer.
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
■ Do not add gasoline, dry-cleaning solvents, or
other flammable, or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.
■
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
■
Before the washer is removed from service or discarded,
remove the door or lid.
■
Do not reach into the washer if the drum, tub or agitator
is moving.
■
Do not install or store the washer where it will be
exposed to the weather.
■
Do not tamper with controls.
■
Do not repair or replace any part of the washer or
attempt any servicing unless specifically recommended
in this manual or in published user-repair instructions
that you understand and have the skills to carry out.
■
See “Electrical Requirements” for grounding instructions.
■
■
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water faucets
and let the water flow from each for several
minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
SAVE THESE INSTRUCTIONS
3
PARTS AND FEATURES
This manual covers several different models. The washer you have purchased may have some or all of the parts and features listed
below.
1.
2.
3.
4.
5.
6.
7.
8.
Control panel
Model and serial number label
Liquid fabric softener dispenser
XTRA ROLL ACTION™ agitator
Lid
Liquid bleach dispenser
DURASMOOTH™ white porcelain basket
Tub
Control panel
4
Additional Feature
ACCUWASH™ temperature control system†
†
On some models
WASHER USE
Understanding Washer Cycles
When the Cycle Control knob is set to a number and pulled out,
the washer fills (to the selected load size) before agitation and
timing start. The washer begins agitating immediately after filling;
agitation occurs with the washer lid up or down.
During agitation, the agitator creates a continuous rollover action
that provides a thorough cleaning of the wash load.
After agitation starts, the Cycle Control knob turns clockwise until
it points to an OFF area and the cycle ends.
NOTE: The washer pauses briefly throughout each cycle. These
pauses are normal for washer operation.
WASH
RINSE
1. Fill
Loading
Loading suggestions
For these suggested full-sized loads, set the LOAD SIZE selector
to the highest setting.
SUPER CAPACITY PLUS WASHERS
Heavy Work Clothes
3 pair pants
3 shirts
4 pair jeans
1 coverall
1 overall
Delicates
3 camisoles
1 quilted robe
4 slips
6 undergarments
2 sets of sleepwear
1 child’s outfit
Towels
10 bath towels
10 hand towels
14 wash cloths
1 bath mat
Mixed Load
3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts
2 shirts
2 blouses
8 handkerchiefs
1. Fill
Normal Sounds
2. Wash
selected
time
2. Rinse
3. Drain
No agitation
3. Drain
No agitation
†
Your new washer may make sounds your old one didn’t. Because
the sounds might be unfamiliar, you may be concerned about
them. These sounds are normal.
During washing
When you select a small load size setting, your washer has a
lower water level. This can cause a clicking sound from the upper
part of the agitator.
During drain
4. Spin
4. Spin-Spray
rinse
If water is drained quickly from your washer (depending on your
installation), you may hear air being pulled through the pump
during the end of draining.
After drain and before spin
5. Spin
†
The Permanent Press
cycle partially drains,
fills, agitates briefly, and
drains.
When the cycle changes from draining to spinning, you may hear
gears engaging.
6. Off
5
Starting Your Washer
Fire Hazard
Never place items in the washer that are
dampened with gasoline or other flammable
fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
2. (OPTIONAL) Pour measured liquid chlorine bleach into the
liquid chlorine bleach dispenser. Bleach will be diluted
automatically during the wash part of the cycle.
■
Never use more than 1 cup (250 mL) for a full load. Use
less with a smaller load size.
■
Follow the manufacturer’s directions for safe use.
■
To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer
basket.
■
Use only liquid chlorine bleach in this dispenser.
3. (OPTIONAL) Pour measured liquid fabric softener into the
liquid fabric softener dispenser. Softener is added
automatically during the rinse portion of the cycle.
Doing so can result in death, explosion, or fire.
WARNING
Dilute liquid fabric softener by filling the dispenser with warm
water until liquid reaches the crossbar in the opening.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
■
Do not spill or drip any fabric softener on the clothes.
■
Use only liquid fabric softener in this dispenser.
4. Close the washer lid.
5. Turn the LOAD SIZE selector to the correct setting for your
wash load and the type of fabric being washed.
■ Choose a load size that allows the load to move freely for
best fabric care. See "Loading."
■
You may change the load size selection after the washer
has started filling by turning the selector to a different
setting.
■
Some models have a variable water level control that lets
you select a water level anywhere from EXTRA SMALL to
SUPER PLUS. To change to a higher water level setting
after the washer has started to agitate, turn the knob to
RESET, then to the desired new setting.
1. Measure detergent and pour it into the washer. If desired, add
powder or liquid color safe bleach. Add extra detergent for
the Super Wash/Heavy cycle.
Drop a sorted load of clothes loosely into your washer.
6
■
Load evenly to maintain washer balance. Mix large and
small items.
■
Items should move easily through the wash water.
Overloading can cause poor cleaning.
■
To reduce wrinkling of permanent press clothes and some
synthetic knits, use a large load size to provide more
space (see step 5).
6. Select a wash temperature with the WASH TEMPERATURE
selector. The selections are color-coordinated with the cycles
on the Cycle Control knob so you can select a water
temperature that matches the type of fabric and soils being
washed. Follow garment label instructions.
■
Some models use ACCUWASH™ automatic temperature
control. The ACCUWASH feature maintains a uniform
water temperature by regulating incoming hot and cold
water. This helps eliminate undissolved detergent and
ensures consistent cleaning results. The cold wash is
regulated at approximately 75ºF (24ºC). The warm wash is
maintained at approximately 100ºF (38ºC).
NOTE: Make sure that both hot and cold water faucets
are turned on or the ACCUWASH feature will not work
properly.
Water Temp
Use For
Selecting a Cycle, Time,
and Temperature
This section describes the available wash cycles and
temperatures, and will help you make the best cycle selections
for your wash loads. Each cycle is designed for different types of
fabric and soil levels.
The labels next to the selections on the WASH TEMPERATURE
selector are recommended wash cycles, load colors, and types
of loads to use with each temperature. To use your washer,
simply choose the cycle on the Cycle Control knob that
corresponds with the one you chose on the WASH
TEMPERATURE selector. The selections are color-coordinated to
make washing easier.
■ The washer pauses briefly throughout each cycle. These
pauses are normal. Refer to “Normal Sounds” to learn more
about the sounds you may hear during a wash cycle.
■
Hot
111°F (44°C)
or above
Whites and pastels
Heavy soils
Warm
90°-110°F
(32°-43°C)
Bright colors
Moderate to light soils
Cold
70°-90°F
(21°-32°C)
Colors that bleed or fade
Light soils
Refer to “Understanding Washer Cycles” to learn what
happens during a wash cycle.
NOTE: In wash water temperatures colder than 70ºF
(21ºC), detergents do not dissolve well. Soils can be
difficult to remove. Some fabrics can retain wear wrinkles
and have increased pilling (the formation of small lint-like
balls on the surface of garments).
7. (OPTIONAL) For an additional rinse and spin at the end of a
wash cycle, set the EXTRA RINSE selector to ON.
8. (OPTIONAL STEP) Set the END OF CYCLE selector to ON if
you want your washer to sound a signal when the wash cycle
is finished. The signal is helpful when you are washing items
that should be removed from the washer as soon as the cycle
ends.
9. Push in the Cycle Control knob and turn it clockwise to the
wash cycle you want. Reduce the wash time when using a
small load size setting. See “Selecting a Cycle, Time, and
Temperature.”
Cycle Control knob
Wash Temperature
Normal cycle
Pull out the Cycle Control knob to start the washer.
To stop or restart your washer
■
To stop the washer at any time, push in the Cycle Control
knob.
■
To restart the washer, close the lid (if open) and pull out
the Cycle Control knob.
This cycle features high-speed agitation for cleaning cottons and
linens, and high spin times to shorten drying time. Select up to 15
minutes of wash time, depending on whether your load is lightly,
moderately or heavily soiled. For lightly soiled cotton and linen
fabrics, use the shortest time setting.
Super Wash - Select the 18-minute Super Wash feature to wash
heavily soiled loads that need maximum soil removal. Use two
times the recommended amount of detergent for this cycle.
Casual/Permanent Press cycle
The Casual/Permanent Press cycle starts with high-speed
agitation and then steps to low-speed agitation for cleaning
permanent press blends and synthetic fabrics. To minimize
wrinkling, this cycle features a cool-down rinse and a low-speed
final spin. Select 6 or 9 minutes of wash time to clean lightly to
moderately soiled loads.
7
Delicate cycle
Cleaning the interior
The Delicate cycle features low-speed agitation for gentle soil
removal from delicate items and washable knits. Low spin
speeds minimize wrinkling. Use this cycle for cleaning lightly to
moderately soiled loads.
Clean your washer interior by mixing 1 cup (250 mL) of chlorine
bleach and 2 cups (500 mL) of detergent. Pour this into your
washer and run it through a complete cycle using hot water.
Repeat this process if necessary.
NOTE: Remove any hard water deposits using only cleaners
labeled as washer safe.
Extra Delicate cycle
(On some models)
This cycle features extra low-speed agitation for gentle soil
removal from delicate items and washable knits. Low spin
speeds minimize wrinkling. Select 3 or 6 minutes of wash time,
depending on your model, to clean lightly to moderately soiled
loads.
Hand Washables
The Hand Washables cycle features a series of brief, low-speed
agitations and short soaks to gently clean special-care items.
Low spin speeds minimize wrinkling. Use this cycle for cleaning
lightly soiled hand washables.
Garments are labeled "Hand Wash" because:
■ The fiber or construction may be sensitive to agitation.
■
Cleaning the liquid fabric softener dispenser
Flush dispenser periodically with warm water, as shown. Remove
the dispenser by grasping the top of the dispenser with both
hands and squeezing and pushing upwards with thumbs. Clean
the dispenser by rinsing it under a water faucet. Replace it after
cleaning.
NOTE: Do not wash clothes with this dispenser removed. Do not
add detergent or bleach to this dispenser; it is for liquid fabric
softener use only.
The fabric contains sensitive dyes that may bleed.
NOTE: Some "Hand Wash" items, particularly wool, naturally
shrink when washed. Keep this in mind when you purchase items
labeled "Hand Wash."
Properly sort and then use your Hand Washables cycle for gentle
washing. If items appear to be floating due to trapped air, stop
the washer by pushing in the Cycle Control knob. Push items
down into the water. Restart the washer by pulling out the Cycle
Control knob. Follow care label directions for drying. Items that
may shrink should be dried flat. When still wet, block these items
by gently stretching to original measurements.
Rinse and Spin
When using extra detergent for heavily soiled clothes, or washing
special-care items, you may find an extra rinse and spin is
needed.
1. Push in the Cycle Control knob and turn it clockwise to any of
the Rinse settings.
2. Pull out the Cycle Control knob. The washer fills to the
selected load size, agitates, drains, and spins.
NOTE: An Extra Rinse option is available (on some models). See
“Starting Your Washer.”
Drain and Spin
A drain and spin may help shorten drying times for some heavy
fabrics or special-care items by removing excess water.
1. Push in the Cycle Control knob and turn it clockwise to any of
the Spin settings.
2. Pull out the Cycle Control knob. The washer drains, then
spins.
WASHER CARE
Water Inlet Hoses
Replace inlet hoses after five years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
Vacation, Storage and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation care
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■
Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
To winterize washer
Shut off both water faucets.
Disconnect and drain water inlet hoses.
Put 1 quart (1 L) of R.V.-type antifreeze in the basket.
Run washer on a drain and spin setting (see “Drain and Spin”)
for about 30 seconds to mix the antifreeze and water.
5. Unplug washer or disconnect power.
1.
2.
3.
4.
To use washer again
Cleaning Your Washer
Cleaning the exterior
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach. Occasionally wipe the outside of your
washer to keep it looking new.
8
1.
2.
3.
4.
5.
Flush water pipes and hoses.
Reconnect water inlet hoses.
Turn on both water faucets.
Plug in washer or reconnect power.
Run the washer through a complete cycle with 1 cup (250 mL)
of detergent to clean out antifreeze.
■
Is there excessive sudsing?
Always measure detergent. Follow manufacturer’s directions.
If you have very soft water, you might need to use less
detergent.
■
Is your voltage low?
Check your electrical source or call an electrician. Do not use
an extension cord.
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid
the cost of a service call...
Washer won’t fill, rinse or agitate
■
Washer continues to fill or drain, or the cycle seems
stuck
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
■
Is the top of drain hose lower than the water level in
washer?
The top of the hose must be higher than the water level in the
washer for proper operation. See the Installation Instructions.
■
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See the
Installation Instructions.
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
■
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest water
level. This creates a perception that the washer is not filling
completely. This is normal.
Washer makes noise
■
Washer stops
■
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
■
Did you completely remove the yellow shipping strap with
cotter pins?
See the Installation Instructions.
Are the water inlet valve screens clogged?
■
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash?
These are normal washer noises.
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
■
Is there power at the plug?
Check your electrical source or call an electrician.
■
Has a fuse blown or is the circuit breaker open?
If problem continues, call an electrician.
■
Are you using an extension cord?
Do not use an extension cord.
■
Is the washer in a normal pause in the Permanent Press
(or Hand Washables) cycle?
The washer pauses for about 2 minutes in the Permanent
Press cycle. Allow the cycle to continue.
Washer leaks
■
Check the following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See the
Installation Instructions.
■
Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gal. (64 L) of
water per minute.
■
Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
The Hand Washables cycle (on some models) features
periods of agitation and soak.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.
■
Is the lid open?
The lid must be closed during operation.
■
Is the washer overloaded?
Wash smaller loads.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
■
Washer won’t drain or spin
■
Is the drain hose clogged, or the end of the drain hose
more than 96 in. (244 cm) above the floor?
See the Installation Instructions for proper installation of drain
hose.
■
Is the lid open?
The lid must be closed during operation.
Check household plumbing for leaks.
Washer basket is crooked
■
Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting washer.
■
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
9
The washer basket moves while washing.
This is normal.
■
Agitator operation
The top of the agitator is loose, or moves in only one
direction.
This is normal.
■
Load is wrinkled
■
Did you unload the washer promptly?
Unload the washer as soon as it stops.
■
Did you use the right cycle for the load being washed?
Use the Permanent Press cycle or another cycle with low spin
speeds (if available) to reduce wrinkling.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Dispensers clogged or bleach leaking
Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Carefully pour into the
dispensers. Wipe up all spills.
■
Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or color-safe bleach in the liquid
chlorine bleach dispenser?
Add powdered or liquid color-safe bleach directly to the
basket. Do not use the chlorine bleach dispenser for colorsafe bleach.
■
Load is tangled or twisted
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Load too wet
■
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
■
Did you use a cold rinse?
Cold rinses leave loads wetter than do warm rinses. This is
normal.
Residue or lint on load
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if overloaded. Wash smaller loads.
■
Gray whites, dingy colors
■
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 111°F (44°C) to clean heavy soils.
■
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Check the following:
Was paper or tissue left in the pockets?
■
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder
than 70°F (21°C) may not completely dissolve the detergent.
Garment damage
Stains on load
■
■
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Were strings and sashes tied to prevent tangling?
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
■
Is there above average iron (rust) in water?
You may need to install an iron filter.
■
Did you properly sort the load?
Sort dark clothes from whites and lights.
■
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
10
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
■
Did you follow the manufacturer’s care label instructions?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP® factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area:
In the U.S.A., call the Customer Interaction Center at
1-800-253-1301, or your nearest designated service center.
In Canada, call 1-800-807-6777, or your nearest designated
service center.
In the U.S.A.
In Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll
free: 1-800-461-5681 8:30 a.m. - 5:30 p.m. (EST).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■
Referrals to local dealers
For service in Canada
Call 1-800-807-6777. Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Gearcase assembly covered by your warranty
Call the Whirlpool Customer Interaction Center toll free:
1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■
Installation information
■
Use and maintenance procedures
■
Accessory and repair parts sales
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■
Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
11
WHIRLPOOL® WASHER WARRANTY
ONE-YEAR FULL WARRANTY
For one year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished
with the product, Whirlpool Corporation will pay for FSP® replacement parts and repair labor to correct defects in materials or
workmanship. Service must be provided by a Whirlpool designated service company.
FIVE-YEAR LIMITED WARRANTY - ON TOP, LID AND GEARCASE ASSEMBLY
For five years from the date of purchase, when this washer is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts for any top and lid rust and any part of the
gearcase assembly, if defective in materials or workmanship.
TEN-YEAR LIMITED WARRANTY - ON OUTER TUB
For ten years from the date of purchase, when this washer is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for FSP® replacement parts for the outer tub should it crack or fail to contain
water, if defective in materials or workmanship.
LIFETIME LIMITED WARRANTY - ON WHITE PORCELAIN BASKET
For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the
product, Whirlpool Corporation will pay for FSP® replacement parts for the white porcelain basket should it chip or rust due to defects in
materials or workmanship.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct
house wiring or plumbing.
2. Repairs when your washer is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool Corporation.
4. Any labor costs during the limited warranty periods.
5. Replacement parts or repair labor costs for units operated outside the United States and Canada.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. In Canada, travel or transportation expenses for customers who reside in remote areas.
WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA
INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so this
exclusion or limitation may not apply to you. This warranty gives
you specific legal rights and you may also have other rights which
vary from state to state or province to province.
Outside the 50 United States and Canada, this warranty does
not apply. Contact your authorized Whirlpool dealer to
determine if another warranty applies.
If you need service, first see “Troubleshooting”. Additional help
can be found by checking “Assistance or Service,” or call our
Customer Interaction Center at 1-800-253-1301 from anywhere
in the U.S.A., or write: Whirlpool Brand Home Appliances,
Customer Interaction Center, 553 Benson Road, Benton Harbor,
MI 49022-2692. In Canada, call Whirlpool Canada Inc. at
1-800-807-6777.
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Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your washer to better
help you obtain assistance or service if you ever need it. You will
need to know your complete model number and serial number.
You can find this information on the model and serial number
label/plate, located on your appliance as shown in
“Parts and Features.”
Dealer name ____________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
3955178A
© 2002 Whirlpool Corporation.
All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.,
Whirlpool Canada Inc. Licensee in Canada
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Printed in U.S.A.
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