Grandstream Networks GXV3275 User manual

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Grandstream Networks GXV3275 User manual | Manualzz
Grandstream Networks, Inc.
GXV3275 IP Multimedia Phone for AndroidTM
User Guide
GXV3275 User Guide
GXV3275 User Guide
Index
DOCUMENT PURPOSE ..............................................................................11
GNU GPL INFORMATION .......................................................................... 12
CHANGE LOG ............................................................................................. 13
FIRMWARE VERSION 1.0.1.20 ........................................................................................................ 13
WELCOME .................................................................................................. 14
PRODUCT OVERVIEW............................................................................... 16
FEATURE HIGHTLIGHTS ................................................................................................................. 16
GXV3275 TECHNICAL SPECIFICATIONS ........................................................................................ 16
INSTALLATION ........................................................................................... 19
EQUIPMENT PACKAGING................................................................................................................ 19
CONNECT YOUR PHONE ................................................................................................................ 19
FRONT VIEW ............................................................................................................................. 19
BACK VIEW ................................................................................................................................ 20
SIDE VIEW ................................................................................................................................. 21
SAFETY COMPLIANCES .................................................................................................................. 22
WARRANTY ...................................................................................................................................... 22
GETTING TO KNOW GXV3275 ................................................................. 24
USE THE TOUCHSCREEN ............................................................................................................... 24
USE THE DESKTOP ......................................................................................................................... 26
DESKTOP MENU ....................................................................................................................... 26
ADD APPLICATION SHORTCUT TO DESKTOP ....................................................................... 28
ADD WIDGET TO DESKTOP ..................................................................................................... 28
MANAGE DESKTOP ITEMS ...................................................................................................... 29
SET WALLPAPERS .................................................................................................................... 32
MANAGE RUNNING APPLICATIONS ........................................................................................ 33
IDLE SCREEN ................................................................................................................................... 34
SWITCH IDLE SCREENS .......................................................................................................... 34
SET UP IDLE SCREEN .............................................................................................................. 34
USE THE STATUS BAR .................................................................................................................... 36
NOTIFICATIONS IN STATUS BAR ............................................................................................. 37
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SYSTEM SETTINGS IN STATUS BAR....................................................................................... 39
USE THE GXV3275 KEYS ................................................................................................................ 41
KEYPAD SHORTCUT FUNCTIONS ........................................................................................... 41
USE THE ONSCREEN KEYBOARD ................................................................................................. 42
USE THE MESSAGE WAITING INDICATOR .................................................................................... 43
MAKE PHONE CALLS ............................................................................... 45
REGISTER SIP ACCOUNTS ............................................................................................................. 45
ACCOUNT STATUS ................................................................................................................... 45
CONFIGURE SIP ACCOUNT ..................................................................................................... 45
DIAL A NUMBER DIRECTLY ............................................................................................................. 47
REDIAL .............................................................................................................................................. 47
DIAL A NUMBER VIA CONTACT ....................................................................................................... 48
DIAL A NUMBER VIA CALL HISTORY .............................................................................................. 48
DIRECT IP CALL ............................................................................................................................... 49
ANSWER A CALL .............................................................................................................................. 50
SINGLE INCOMING CALL ......................................................................................................... 50
MULTIPLE CALLS/CALL WAITING ............................................................................................ 52
CALL HOLD ....................................................................................................................................... 52
CALL RECORDING ........................................................................................................................... 53
MUTE................................................................................................................................................. 54
TURN ON VIDEO DURING AUDIO CALL ......................................................................................... 54
SWITCH AUDIO CHANNEL DURING CALL...................................................................................... 56
CALL TRANSFER .............................................................................................................................. 56
BLIND TRANSFER ..................................................................................................................... 57
AUTO-ATTENDED TRANSFER ................................................................................................. 57
ATTENDED TRANSFER ............................................................................................................ 59
5-WAY CONFERENCE ...................................................................................................................... 60
INITIATE CONFERENCE ........................................................................................................... 60
REMOVE PARTY FROM CONFERENCE .................................................................................. 62
END CONFERENCE .................................................................................................................. 63
HOLD AND RESUME CONFERENCE ....................................................................................... 63
AUTO CONFERENCE MODE .................................................................................................... 63
MISSED CALL ................................................................................................................................... 64
DND (DO NOT DISTURB) ................................................................................................................. 65
VOICEMAIL/MESSAGE WAITING INDICATION ............................................................................... 66
CALL FORWARD............................................................................................................................... 66
MULTI-PURPOSE KEYS ................................................................................................................... 68
SHARED CALL APPEARANCE (SCA) .............................................................................................. 69
CALL FEATURES .............................................................................................................................. 71
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CONTACTS ................................................................................................. 74
ADD CONTACTS ............................................................................................................................... 75
ADD SINGLE CONTACTS.......................................................................................................... 75
IMPORT/EXPORT CONTACTS .................................................................................................. 75
DOWNLOAD CONTACTS .......................................................................................................... 77
SEARCH CONTACTS ....................................................................................................................... 78
USE CONTACTS ............................................................................................................................... 79
MAKE A CALL TO CONTACTS .................................................................................................. 79
SEND SMS MESSAGE TO CONTACTS .................................................................................... 79
SELECT CONTACTS ................................................................................................................. 79
ADD CONTACTS TO FAVORITES ............................................................................................. 80
EDIT CONTACTS ....................................................................................................................... 81
SEND CONTACTS TO DESKTOP SHORTCUT ......................................................................... 81
SHARE CONTACTS VIA BLUETOOTH ..................................................................................... 82
ADD CONTACTS TO BLACKLIST ............................................................................................. 82
ADD GROUP ..................................................................................................................................... 82
CONTACTS STORAGE STATUS ...................................................................................................... 83
ADD ACCOUNT TO SYNC UP CONTACTS ...................................................................................... 83
LDAP BOOK ...................................................................................................................................... 85
BLACKLIST ................................................................................................. 86
BLOCK HISTORY .............................................................................................................................. 86
RESTORE BLOCKED NUMBER ................................................................................................ 86
DELETE BLOCK HISTORY ........................................................................................................ 87
EDIT BLACKLIST .............................................................................................................................. 87
ADD BLACKLIST ........................................................................................................................ 87
EDIT BLACKLIST ....................................................................................................................... 88
DELETE BLACKLIST ................................................................................................................. 89
BLACKLIST SETTINGS ..................................................................................................................... 89
CALL HISTORY........................................................................................... 91
DIAL OUT FROM CALL HISTORY .................................................................................................... 92
CALL HISTORY OPTIONS ................................................................................................................ 92
DELETE CALL HISTORY .................................................................................................................. 92
CALL HISTORY DETAILS .................................................................................................................. 93
SMS.............................................................................................................. 94
VIEW SMS ......................................................................................................................................... 94
CREATE NEW SMS .......................................................................................................................... 95
DELETE SMS .................................................................................................................................... 96
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CALENDAR ................................................................................................. 97
SIGN IN CALENDAR ......................................................................................................................... 97
VIEW CALENDAR ............................................................................................................................. 97
CREATE EVENT................................................................................................................................ 99
CALENDAR OPTIONS .................................................................................................................... 100
EMAIL ........................................................................................................ 101
SIGN IN EMAIL ................................................................................................................................ 101
EMAIL OPTIONS ............................................................................................................................. 104
SEND EMAIL ............................................................................................................................ 104
SEARCH EMAIL ....................................................................................................................... 104
EMAIL FOLDERS ..................................................................................................................... 104
MULTIPLE EMAIL ACCOUNTS ................................................................................................ 105
GS MARKET ............................................................................................. 106
VIEW APPS ..................................................................................................................................... 106
SEARCH APPS ............................................................................................................................... 106
DOWNLOAD AND INSTALL APPS .................................................................................................. 107
UPDATE APPS ................................................................................................................................ 107
UNINSTALL APPS ........................................................................................................................... 108
TOOLS ....................................................................................................... 109
FILE MANAGER .............................................................................................................................. 109
COPY AND PASTE FILES ........................................................................................................ 109
MOVE FILES ............................................................................................................................. 111
SEND FILES ..............................................................................................................................112
DELETE FILES ..........................................................................................................................114
RENAME A FILE ........................................................................................................................115
FTP SERVER ...................................................................................................................................116
RECORDER .....................................................................................................................................118
NORMAL RECORDER ..............................................................................................................118
CALL RECORDER ................................................................................................................... 120
DOWNLOADS ................................................................................................................................. 121
IP LOCATION .................................................................................................................................. 121
DIAGNOSIS ..................................................................................................................................... 122
CAMERA ................................................................................................... 124
TAKE PICTURE ............................................................................................................................... 124
RECORD VIDEO ............................................................................................................................. 124
CAMERA SETTINGS ....................................................................................................................... 125
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ANGLE ADJUSTMENT .................................................................................................................... 125
MULTIMEDIA ............................................................................................. 126
GALLERY ........................................................................................................................................ 126
MUSIC ............................................................................................................................................. 128
PLAY MUSIC ............................................................................................................................ 128
EDIT MUSIC ............................................................................................................................. 130
SORT MUSIC ........................................................................................................................... 130
SEARCH MUSIC ...................................................................................................................... 131
CREATE PLAYLIST .................................................................................................................. 131
EDIT PLAYLIST ........................................................................................................................ 132
BROSWER ...................................................................................................................................... 132
RSS NEWS...................................................................................................................................... 135
ADD RSS WIDGET .................................................................................................................. 135
USE RSS WIDGET................................................................................................................... 135
RSS WIDGET SETTINGS ........................................................................................................ 135
WEATHER ....................................................................................................................................... 136
ADD WEATHER WIDGET ........................................................................................................ 136
USE WEATHER WIDGET ........................................................................................................ 136
WEATHER SETTINGS ............................................................................................................. 137
CONNECT TO NETWORK AND DEVICES ............................................. 139
ETHERNET ..................................................................................................................................... 139
WI-FI ................................................................................................................................................ 139
TURN ON/OFF WI-FI ............................................................................................................... 139
ADD WI-FI NETWORKS........................................................................................................... 140
BLUETOOTH ................................................................................................................................... 140
TURN ON/OFF BLUETOOTH .................................................................................................. 141
CHANGE BLUETOOTH DEVICE NAME .................................................................................. 141
PAIR GXV3275 WITH A BLUETOOTH DEVICE ....................................................................... 141
UNPAIR A BLUETOOTH DEVICE ............................................................................................ 142
EHS HEADSET ............................................................................................................................... 142
USB ................................................................................................................................................. 143
SD CARD ......................................................................................................................................... 143
HDMI DEVICE ................................................................................................................................. 144
EXPERIENCING THE GXV3275 APPLICATION PHONE ....................... 146
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Table of Tables
GXV3275 User Guide
Table 1: GXV3275 Technical Specifications .............................................................................................. 16
Table 2: GXV3275 Equipment Packaging ................................................................................................. 19
Table 3: GXV3275 Front View ................................................................................................................... 20
Table 4: GXV3275 Back View ................................................................................................................... 21
Table 5: GXV3275 Side View .................................................................................................................... 22
Table 6: GXV3275 Status Bar Notification Icons ....................................................................................... 37
Table 7: GXV3275 Keys ............................................................................................................................ 41
Table 8: GXV3275 MWI LED Status ......................................................................................................... 44
Table 9: GXV3275 Feature Code .............................................................................................................. 71
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Table of Figures
GXV3275 User Guide
Figure 1: GXV3275 Front View ................................................................................................................. 19
Figure 2: GXV3275 Back View .................................................................................................................. 20
Figure 3: GXV3275 Side View .................................................................................................................. 21
Figure 4: GXV3275 Default Home Screen ................................................................................................ 24
Figure 5: GXV3275 Onscreen Menu ......................................................................................................... 25
Figure 6: GXV3275 Finger Gestures on the Touch Screen ....................................................................... 25
Figure 7: GXV3275 Desktop Menu ........................................................................................................... 27
Figure 8: Add Application Shortcut to the Desktop .................................................................................... 28
Figure 9: Add Widget to the Desktop ........................................................................................................ 29
Figure 10: Open Clock Widget .................................................................................................................. 30
Figure 11: Resize Digital Clock Widget ..................................................................................................... 30
Figure 12: Move Clock Widget .................................................................................................................. 31
Figure 13: Remove Clock Widget ............................................................................................................. 31
Figure 14 GXV3275 Choose Wallpaper .................................................................................................... 33
Figure 15 GXV3275 Recent Applications .................................................................................................. 33
Figure 16: GXV3275 Switch Idle Screens ................................................................................................. 34
Figure 17: Set Up Home Idle Screen ........................................................................................................ 35
Figure 18: Delete Idle Screen ................................................................................................................... 36
Figure 19: GXV3275 Top Status Bar ......................................................................................................... 36
Figure 20: GXV3275 Top Status Bar - Notification .................................................................................... 37
Figure 21: System Settings in Status Bar.................................................................................................. 40
Figure 22: GXV3275 Keys ........................................................................................................................ 41
Figure 23: GXV3275 Onscreen Keyboard - English Keyboard ................................................................. 42
Figure 24: GXV3275 Onscreen Keyboard - Lowercase and Uppercase ................................................... 42
Figure 25: English Keyboard - Number and Symbols ............................................................................... 43
Figure 26: English Keyboard - More Symbols ........................................................................................... 43
Figure 27: GXV3275 Account Widget ....................................................................................................... 45
Figure 28: GXV3275 Dial Screen .............................................................................................................. 46
Figure 29 GXV3275 View Contacts .......................................................................................................... 48
Figure 30 GXV3275 Call History ............................................................................................................... 49
Figure 31 Direct IP Call ............................................................................................................................. 50
Figure 32: Single Incoming Call - Audio .................................................................................................... 51
Figure 33: Single Incoming Call - Video .................................................................................................... 51
Figure 34: Call Waiting .............................................................................................................................. 52
Figure 35: Call On Hold............................................................................................................................. 53
Figure 36: GXV3275 Call Recording ......................................................................................................... 53
Figure 37: GXV3275 Call Mute ................................................................................................................. 54
Figure 38: Turn on Video During Audio Call .............................................................................................. 55
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Figure 39: Accept Video During Audio Call ............................................................................................... 55
Figure 40: Switch Audio Channel During Call ........................................................................................... 56
Figure 41: Blind Transfer ........................................................................................................................... 57
Figure 42: Auto Attended Transfer ............................................................................................................ 58
Figure 43: Auto Attended Transfer - Transferring ...................................................................................... 58
Figure 44: Auto Attended Transfer - Split .................................................................................................. 59
Figure 45: Attended Transfer..................................................................................................................... 60
Figure 46: GXV3275 Conference Screen ................................................................................................. 61
Figure 47: GXV3275 Conference - Add New Call to the Conference ........................................................ 61
Figure 48: GXV3275 Conference - Add Existing Call to Conference ........................................................ 62
Figure 49: 3-way Conference Call Established ......................................................................................... 62
Figure 50: GXV3275 Conference - Remove Party From Conference ....................................................... 63
Figure 51: Missed Call Screen .................................................................................................................. 64
Figure 52: Enable/Disable DND ................................................................................................................ 65
Figure 53: Retrieve Voicemail ................................................................................................................... 66
Figure 54: Call Forward - Unconditional .................................................................................................... 67
Figure 55: Call Forward - Time Based ...................................................................................................... 67
Figure 56: Call Forward - Busy/No Answer ............................................................................................... 67
Figure 57: GXV3275 MPK APP - Add Number .......................................................................................... 68
Figure 58: GXV3275 MPK APP - Add Number From Contacts ................................................................. 69
Figure 59: GXV3275 MPK APP - Number List .......................................................................................... 69
Figure 60: GXV3275 SCA Settings on LCD .............................................................................................. 70
Figure 61: GXV3275 SCA Settings on Web UI ......................................................................................... 71
Figure 62: GXV3275 Contacts .................................................................................................................. 74
Figure 63: GXV3275 Contacts - Add New Contact ................................................................................... 75
Figure 64: GXV3275 Contacts - Import Contacts ...................................................................................... 76
Figure 65: GXV3275 Contacts - Export Contacts...................................................................................... 77
Figure 66: GXV3275 Contacts - Download Contacts ................................................................................ 78
Figure 67: GXV3275 Contacts - Search Contacts..................................................................................... 79
Figure 68: GXV3275 Contacts - Select Contacts ...................................................................................... 80
Figure 69: GXV3275 Contacts - Contacts Options.................................................................................... 80
Figure 70: Add Contacts to Favorites ........................................................................................................ 81
Figure 71: GXV3275 Contacts - Add New Group ...................................................................................... 82
Figure 72: GXV3275 Contacts - Storage Status ....................................................................................... 83
Figure 73: GXV3275 Contacts Options- Account ...................................................................................... 84
Figure 74: Add Account to Sync Up in Contact ......................................................................................... 84
Figure 75: Add Google Account to Sync Up in Contact ............................................................................. 85
Figure 76: Sign in Google Account............................................................................................................ 85
Figure 77: Restore Blocked Number ......................................................................................................... 86
Figure 78: GXV3275 Blacklist - Add Blacklist ............................................................................................ 87
Figure 79: Manually Add Number to Blacklist............................................................................................ 88
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Figure 80: Edit Entry From Blacklist .......................................................................................................... 89
Figure 81: Blacklist Settings ...................................................................................................................... 90
Figure 82: GXV3275 Call History .............................................................................................................. 91
Figure 83: GXV3275 Call History - Options............................................................................................... 92
Figure 84: GXV3275 Call History - Details ................................................................................................ 93
Figure 85: GXV3275 SMS Message ......................................................................................................... 94
Figure 86: View SMS Dialog ..................................................................................................................... 95
Figure 87: Create New Message .............................................................................................................. 95
Figure 88: Sign In Calendar with Google Account..................................................................................... 97
Figure 89: View Calendar.......................................................................................................................... 98
Figure 90: View Calendar By Month.......................................................................................................... 98
Figure 91: View Calendar By Day ............................................................................................................. 99
Figure 92: Create Event ............................................................................................................................ 99
Figure 93: Sign In Email .......................................................................................................................... 101
Figure 94: Select Email Account Type..................................................................................................... 102
Figure 95: Email Account Type - POP3 ................................................................................................... 102
Figure 96: Email Account Type - IMAP.................................................................................................... 103
Figure 97: Email Account Type - EXCHANGE ........................................................................................ 103
Figure 98: Email Account Settings .......................................................................................................... 104
Figure 99: Multiple Email Accounts ......................................................................................................... 105
Figure 100: GXV3275 GS Market ........................................................................................................... 106
Figure 101: GXV3275 GS Market - Downloaded Applications ................................................................ 107
Figure 102: GXV3275 GS Market - Installed Applications ....................................................................... 108
Figure 103: GXV3275 GS Market - Uninstall Applications ...................................................................... 108
Figure 104: GXV3275 File Manager - Select File.................................................................................... 109
Figure 105: File Manager Root Directory .................................................................................................110
Figure 106: Paste File ..............................................................................................................................110
Figure 107: GXV3275 File Manager - Select File..................................................................................... 111
Figure 108: File Manager Root Directory .................................................................................................112
Figure 109: Paste File ..............................................................................................................................112
Figure 110: GXV3275 File Manager - Options .........................................................................................113
Figure 111: GXV3275 File Manager - Select Application to Send File......................................................114
Figure 112: Delete File(s) via File Manager .............................................................................................115
Figure 113: Rename File ..........................................................................................................................116
Figure 114: FTP Server - Start .................................................................................................................117
Figure 115: FTP Server - Stop .................................................................................................................117
Figure 116: FTP Server - Settings ............................................................................................................118
Figure 117: Normal Recorder ...................................................................................................................119
Figure 118: Normal Recorder - Start Recording .......................................................................................119
Figure 119: Normal Recorder - End Recording ....................................................................................... 120
Figure 120: Call Recorder ....................................................................................................................... 120
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Figure 121: Downloads ........................................................................................................................... 121
Figure 122: GXV3275 Location ............................................................................................................... 122
Figure 123: GXV3275 Diagnosis............................................................................................................. 123
Figure 124: GXV3275 Camera ................................................................................................................ 124
Figure 125: GXV3275 Camera Settings .................................................................................................. 125
Figure 126: GXV3275 Gallery ................................................................................................................. 126
Figure 127: GXV3275 Gallery - Edit Picture............................................................................................ 127
Figure 128: GXV3275 Gallery - Picture Options ..................................................................................... 127
Figure 129: GXV3275 Music - Refresh Music List .................................................................................. 129
Figure 130: GXV3275 Music - Play a Song............................................................................................. 129
Figure 131: GXV3275 Music - Options ................................................................................................... 130
Figure 132: GXV3275 Music - Sort Songs .............................................................................................. 131
Figure 133: GXV3275 Music - Create Playlist ......................................................................................... 132
Figure 134: GXV3275 Web Browser ....................................................................................................... 133
Figure 135: GXV3275 Browser Menu Options ........................................................................................ 133
Figure 136: Open New Window in Browser ............................................................................................ 134
Figure 137: GXV3275 Web Browser-Bookmarks .................................................................................... 134
Figure 138: GXV3275 RSS News ........................................................................................................... 135
Figure 139: GXV3275 RSS News Settings ............................................................................................. 136
Figure 140: GXV3275 Weather ............................................................................................................... 137
Figure 141: GXV3275 Weather Settings ................................................................................................. 137
Figure 142: GXV3275 Weather Update Settings .................................................................................... 138
Figure 143: GXV3275 Connect to Wi-Fi .................................................................................................. 140
Figure 144: GXV3275 Bluetooth - Paired Device .................................................................................... 142
Figure 145: USB Storage Device Connected to GXV3275 ..................................................................... 143
Figure 146: Settings->Display->HDMI .................................................................................................... 144
Figure 147: Settings->Display->HDMI Display Settings .......................................................................... 145
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DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your GXV3275.
This document covers the topics of phone installation, making basic calls, using phone's built-in
applications and basic features. To learn the advanced features and configurations, please visit link
http://www.grandstream.com/support to download the latest "GXV3275 Administration Guide".
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GNU GPL INFORMATION
GXV3275 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
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CHANGE LOG
This section documents significant changes from previous versions of GXV3275 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.1.20

This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GXV3275 IP Multimedia Phone for AndroidTM. The powerful
GXV3275 combines a comprehensive 6-line IP video phone, a multi-platform video conferencing solution
and the user experience of an Android tablet to offer an all-in-one voice, video, data, and mobility solution.
The GXV3275 is a 6-line IP multimedia phone with a 7” capacitive touchscreen that runs on Android™ OS
version 4.2, offering access to the hundreds of thousands of Android apps in the Google Play Store including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™, and
GoToMeeting™. The phone features dual Gigabit ports, HD audio and HD video, a built-in web browser,
integrated Wi-Fi (802.11b/g/n) for network flexibility, PoE, and a tiltable CMOS camera. The GXV3275’s
integrated Bluetooth allows users to sync calendars and contacts between their mobile phone and the
GXV3275, use hands-free Bluetooth headsets and to transfer calls between the GXV3275 and their
mobile phone. By combining a state-of-the-art IP phone, an advanced video conferencing solution, and
the functionality of a tablet, businesses throughout the world can now use the GXV3275 for all
communication and productivity needs.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Information (SAR)
This device is designed and manufactured not to be exceeded the emission limits for exposure to radio
frequency RF energy set by the Federal Communications Commission of the United States. The
exposure standard for wireless devices employing a unit of measurement is known as the Specific
Absorption Rate (SAR), and the SAR limit set by FCC is 1.6 W/kg.
This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE
C95.1-1992, and has been tested in accordance with the measurement methods and procedures
specified in OET Bulletin 65 Supplement C. This device has been tested, and meets the FCC RF
exposure guidelines when tested with the device directly contacted to the body. RF exposure compliance
with anybody-worn accessory, which contains metal, was not tested and certified, and use such bodyworn accessory should be avoided.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Hereby,Grandstream declares that this device is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS

6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail, up to 6-way
audio conference and 3-way video conference, phonebook with up to 1000 contacts, call history with
up to 1000 records

Dual switched auto-sensing 10/100/1000Mbps network ports, Wi-Fi (802.11b/g/n), PoE+, Bluetooth,
USB, SD, HDMI, EHS with Plantronics headsets support

7" (1024x600) capacitive (5 points) touch screen TFT LCD, mega pixel CMOS sensor camera with
privacy shutter

HD wideband audio, full-duplex hands-free speakerphone with advanced acoustic echo cancellation

Runs the Android™ Operating System 4.2 and offers full access to the Google Play Store - which
includes thousands of business productivity apps such as Skype, Microsoft Lync, SalesForce1,
GoToMeeting

Integrate with Grandstream's GXV series of IP video surveillance cameras to view live camera feeds
and to receive alerts/alarms from IP cameras installed on the same network

Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype,
Microsoft Lync, and more)

Create Android applications for any business need to run on GXV3275 using Google's API and
Grandstream's SDK toolkit
GXV3275 TECHNICAL SPECIFICATIONS
Table 1: GXV3275 Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDPMED, LDAP, TR-069, 802.1x, TLS, SRTP (pending)
Network Interfaces
Dual switched 10/100/1000 Mbps ports with integrated PoE
Graphic Display
7"(1024×600) capacitive (5 points) touch screen TFT LCD
Camera
Tiltable mega pixel CMOS camera privacy shutter
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Wi-Fi
Yes, integrated. 802.11b/g/n
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Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo
headset with microphone, dual USB ports, SD, mini HDMI
Feature Keys
2 function keys VOLUME +/-, 3 dedicated Android keys for HOME, MENU, and
BACK
Voice Codec
Support for G.711µ/a, G.722 (wide-band), G.726-32, G.729 (pending), iLBC,
Opus (pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codec
Capabilities
and
H.264 BP/MP/HP, video resolution up to 720p HD, frame rate up to 30 fps, bit
rate up to 2Mbps, 3-way video conference, anti-flickering, auto focus and auto
exposure, PIP (Picture-in-Picture), on-screen-display, camera block, still picture
capture/store, video recording, visual voice message indicator
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 6-way
audio conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), virtual MPK, downloadable phone book (XML, LDAP), call waiting, call
history, boss-secretary virtual button, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over
Sample Applications
Skype, Google Hangouts, Microsoft Lync, Web browser, GoToMeeting,
Facebook, Twitter, Youtube, news, weather, stock, Internet Radio, Pandora,
Last.fm, Yahoo Flickr, Photobucket, alarm clock, Google calendar, mobile phone
data import/export via Bluetooth, etc. API/SDK available for advanced custom
application development
Applications
Deployment
Allow various Android operating system 4.2 compliant applications to be
developed, downloaded and run in the embedded device with provisioning
control
HD Audio
Yes, both handset and speakerphone support HD (wide-band) audio
Base Stand
Yes, integrated stand with multiple adjustable angles. Wall mountable
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level access control, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP (pending),
HTTPS, 802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, and more
Upgrade/
Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Energy Efficiency
Universal power adapter included: Input: 100-240VAC 50-60Hz; Output: 12VDC,
1.5A (18W);
Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4
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Dimension: 252mm (W) x 211mm (L) x 84mm (H)
Unit weight: 1.08kg
Package weight: 1.77kg
Physical
Temperature
Humidity
and
Operating: 0oC to 40oC
o
o
Storage: -10 C to 60 C
Humidity: 10% to 90% Non-condensing
Package Content
GXV3275 phone, handset with cord, base stand, universal power supply,
network cable, lens cleaning cloth, quick installation guide, brochure, GPL
license
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS
RCM: AS/ACIF S004; AS/NZS CISPR 22/24; AS/NZS 60950; AS/NZS 4268
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INSTALLATION
EQUIPMENT PACKAGING
Table 2: GXV3275 Equipment Packaging
Main Case (with built-in phone stand)
1
Handset
1
Phone Cord
1
12V DC Power Adaptor
1
Ethernet Cable
1
Wall Mount
1
Screen Cleaning Cloth
1
Quick Installation Guide
1
CONNECT YOUR PHONE
FRONT VIEW
1
2
9
3
4
5
6
7
8
Figure 1: GXV3275 Front View
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Table 3: GXV3275 Front View
Item
Name
Description
1
Front Camera
Mega pixel front camera. The angle can be adjusted and the camera
can be blocked by scrolling up/down the wheel on the back of the
camera.
2
MWI LED Indicator
To indicate message status, call status and phone's system status
using the LED indicator.
3
LCD
7" (1024x600) capacitive (5 points) touch screen.
4
Volume Down
Tap to turn down the call volume and media volume.
5
Volume Up
Tap to turn up the call volume and media volume.
6
Home
Tap to go back to Home screen; or touch and press for about 2
seconds, the current running applications and Applications softkey
will show to manage the applications.
7
Menu
Tap to view options for different screens or applications.
8
Back
Tap to go back to the previous menu.
9
Handset
Off hook to use handset as the audio channel for calls and media.
BACK VIEW
1
8
2
3
4
5
6
7
Figure 2: GXV3275 Back View
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Table 4: GXV3275 Back View
Item
Name
Description
1
Camera Adjusting Wheel
Scroll up/down to adjust the camera angle.
2
Phone Stand (built-in)
Adjust the phone stand angle to place the phone on the desk.
3
Power Jack
12V DC Power connector port.
4
PC Port
10/100/1000Mbps RJ-45 port connecting to PC.
5
LAN Port
10/100/1000Mbps RJ-45 port connecting to Ethernet. PoE is
supported.
6
Headset Port
RJ9 headset connector port (supporting EHS with Plantronics
headset).
7
Handset Port
RJ9 handset connector port.
8
Side Connectors Cover
Open the cover for USB port, SD card slot, 3.5mm headset
port and mini HDMI port.
SIDE VIEW
1
2
3
4
Figure 3: GXV3275 Side View
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Table 5: GXV3275 Side View
Item
Name
Description
1
Mini HDMI Port
Connect display device to the HDMI port via HDMI cable.
2
3.5mm Headset Port
Connect 3.5mm headset.
3
SD Card Port
Connect SD storage device to the SD Card Slot.
4
USB Port
USB devices can be connected via the USB port. For
example, connect a USB flash drive to save captured pictures.
To set up the GXV3275 as your desk phone, follow the steps below:
1. Take the phone stand out on the back and adjust the angle to place the phone steady on the desk;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display the booting up screen or firmware upgrading information. Before continuing,
please wait for the main screen display to show up.
SAFETY COMPLIANCES
The GXV3275 phone complies with FCC/CE and various safety standards. The GXV3275 power adapter
is compliant with the UL standard. Use the universal power adapter provided with the GXV3275 package
only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the GXV3275 phone was purchased from a reseller, please contact the company where the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
please contact Grandstream Support for a RMA (Return Materials Authorization) number before the
product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
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Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may
damage the phone. This type of damage is not covered under warranty.
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GETTING TO KNOW GXV3275
USE THE TOUCHSCREEN
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown
in the following figure and users might need register their own account to have the account status
displayed.
The Status Bar shows time, network
connectivity, signal strength, notification
information and etc.
Account information displays in the
account widget. Up to 6 accounts can be
registered and displayed. If Bluetooth
hands-free profile is used or Microsoft
Lync account is logged in, the Bluetooth
account or Lync account information will
display here as well.
Shortcut: Contacts
Shortcut: Call History
Shortcut: Menu
Shortcut: Voicemail
Shortcut: Phone Dialer
Figure 4: GXV3275 Default Home Screen
Tap on the onscreen Menu icon
, the settings and applications menu will be brought up as shown
below.
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Figure 5: GXV3275 Onscreen Menu
To fully manipulate the GXV3275 capacitive touch screen, use your fingers to operate the following on the
GXV3275 icons, buttons, menu items, onscreen keyboard and etc.
Figure 6: GXV3275 Finger Gestures on the Touch Screen
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
Tap
Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select
items on the screen (e.g., setting options, apps and etc); to press onscreen buttons (e.g., "End" or
"Options" softkey during the call); to type letters and symbols using the onscreen keyboard.

Long Press
Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the
screen till an action occurs. For example, long press on a picture to bring up selection option.

Flick and Slide
Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll
up the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list.
If your finger stays on the screen for too long, the item may be selected and sliding won't occur.

Press and Drag
Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger
from the screen.

Zoom In/Zoom Out
Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in).

Double Tap
Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display.
This is usually used when viewing photos or web pages.
USE THE DESKTOP
DESKTOP MENU
When the GXV3275 is on idle screen, press the MENU button
access the following in the desktop menu:
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Figure 7: GXV3275 Desktop Menu

Wallpaper
Select wallpaper from Gallery, Wallpapers or Live Wallpapers.

Preview
Add, delete or edit desktop.

Edit Widget
Add widgets to the desktop by dragging the widget from the bottom menu to the desktop.

Folder
Add folder on the desktop and users can place desktop shortcuts into the folder.

Thread Manager
Manage running applications on the GXV3275. For more details, please refer to section [MANAGE
RUNNING APPLICATIONS].

System settings
Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display",
"Storage", "Application" and etc.
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ADD APPLICATION SHORTCUT TO DESKTOP
The shortcut of the applications installed on the GXV3275 can be added to the desktop for users' easy
access. To add shortcut:
1. Tap on the on screen Menu icon
to access the applications first.
2. Select and press the application icon for about 2 seconds. The screen will show "Move to Desktop"
on the bottom.
3. Drag the icon to the bottom of the screen. Phone's idle screen will immediately show up for you to
place the shortcut.
Figure 8: Add Application Shortcut to the Desktop
ADD WIDGET TO DESKTOP
The GXV3275 provides widgets like account bar (with different number of accounts supported), clock,
calendar, contacts, Email, MPK, system setting shortcut, weather and etc. Users could conveniently add
those widget to the desktop as preferred. To add a widget:
1. Press the Menu button
and select "Edit Widgets".
2. Different widgets will be displayed on the bottom of the screen.
3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there
is enough space on the desktop. Otherwise, the widget won't be added.
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Figure 9: Add Widget to the Desktop
MANAGE DESKTOP ITEMS
On the GXV3275 desktop, users could tap on the desktop items to manage shortcuts and widgets. The
following operations can be done:

Tap on the shortcut icon to open the application.
For example, tap on "FileManager" icon

to access file manager application.
Tap on the widget to open and edit it.
For example, tap on the analog clock on the desktop. The clock settings will be brought up for users
to set up timer, stop watch or alarm.
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Figure 10: Open Clock Widget

Certain widgets such as Calendar, Clock and Bookmark can be resized on the desktop.
To resize a widget, touch and press the widget for about 2 seconds. Then lift your finger from the
screen. This will bring up the blue frame as shown in [Figure 11: Resize Digital Clock Widget]. Touch
and drag the border of the frame to adjust the size.
Figure 11: Resize Digital Clock Widget

Move the shortcut/widget
To move a shortcut/widget to a different spot on the desktop or to a different idle screen, touch and
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press the item for about 2 seconds until a recycle bin icon shows up on the bottom of the screen.
Drag the item up/down/left/right to the destination spot on the screen. Lift your finger once done.
Figure 12: Move Clock Widget

Remove the shortcut/widget
To remove an item from the desktop, touch and press the item for about 2 seconds. A recycle bin icon
will show up on the bottom of the screen. Drag the item to the recycle bin to remove it.
Figure 13: Remove Clock Widget
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Note:
Removing operation only removes the shortcut of the application on the screen. The application itself will
not be uninstalled.
SET WALLPAPERS
On the GXV3275 desktop, touch and press on an empty spot for about 3 seconds to bring up wallpaper
settings. Or users could press menu button
and select "Wallpaper" to set up the wallpaper for the
desktop. Users could select wallpaper from different categories:

Gallery
Open Gallery application and tap on the picture to preview. Touch and drag the blue frame border to
select the area of the picture. Then tap on "OK" to set the selected area of the picture as wallpaper.

Live Wallpapers
Open a list of sample animated wallpapers built-in with the GXV3275. Select the live wallpaper to
preview and then tap on "Set wallpaper".

Wallpapers
Open a list of sample wallpapers built-in with the GXV3275. Select the picture to preview and then tap
on "Set wallpaper".
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Figure 14 GXV3275 Choose Wallpaper
MANAGE RUNNING APPLICATIONS
On the GXV3275 desktop, press the Home button
after pressing Menu button
for about 2 seconds or select "Thread Manager"
.
Figure 15 GXV3275 Recent Applications
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Users could use the thread manager to do the following:

Slide the running thread to the left or right to stop the application.

Tap on icon

Tap on "Application" softkey to access application menu for advanced management options.
to delete all running threads.
IDLE SCREEN
SWITCH IDLE SCREENS
The GXV3275 supports multiple idle screens by sliding the screen horizontally. On the GXV3275 screen,
slightly touch an empty area and slide to the left or right using your finger to switch between different idle
screens.
Figure 16: GXV3275 Switch Idle Screens
SET UP IDLE SCREEN

Set home screen
Follow the steps below to set up the HOME screen.
1. GXV3275 is up and running on idle screen.
2. Press the MENU button
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shown in [Figure 17: Set Up Home Idle Screen].
3. The screen with
icon
displayed is the HOME screen. Others are shown with icon
. Tap on the
to select the corresponding screen as the new HOME screen.
Figure 17: Set Up Home Idle Screen

Add/Delete idle screen
As shown in [Figure 17: Set Up Home Idle Screen], the screen with the blue frame highlighted is the
current idle screen on the LCD. Users could add or delete idle screen.

Add idle screen.
Tap on

to add a new idle screen. Users could add up to 9 idle screens.
Delete idle screen.
Tap on
on the top right of the idle screen to delete the idle screen. Please make sure the
apps, shortcuts or widgets on the idle screen are removed first. Otherwise, the
icon won't
show for the idle screen.
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Figure 18: Delete Idle Screen
USE THE STATUS BAR
The status bar on the top of the GXV3275 screen provides visual notification for the system settings and
status, as well as quick access for important system settings. To access it, on the GXV3275 idle screen,
slowly slide down from the top to the bottom of the screen as the following figure shows.
Figure 19: GXV3275 Top Status Bar
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The running process will show up in the list. For example, the following figures indicates FTP Server
application is being downloaded at the moment.
Figure 20: GXV3275 Top Status Bar - Notification

Tap on the notification message to view the details.

Slide the notification message to left to remove it.
NOTIFICATIONS IN STATUS BAR
The following table describes the icons used on the status bar for notification purpose.
Table 6: GXV3275 Status Bar Notification Icons
Network connected via Ethernet cable.
Trying to connect to the network via Ethernet cable.
Network disconnected via Ethernet cable.
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Handset is off hook.
Missed call.
One line is active.
Speaker is being used.
RJ9 headset is being used.
RJ9 headset mode is on. All the calls will be using RJ9 headset by
default.
Wi-Fi is enabled and connected.
Bluetooth is enabled.
Bluetooth headset is connected.
Bluetooth headset is being used for calls.
Downloading files via Bluetooth.
Alarm is set up and enabled.
DND is enabled.
Mute is enabled.
Silent mode is enabled. When it's on, the incoming call/message
won't produce ring tone/notification tone from phone's speaker.
SD Card is inserted.
SD Card space full.
USB flash drive is inserted.
Downloading files via Internet connection.
Updating applications.
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Calendar has event scheduled.
Unread voicemail to be retrieved.
Incoming call from blacklist contact.
Camera is disabled.
Contact storage is full.
HDMI cable is connected to display device.
Message storage is full.
New message to be retrieved.
The phone is powered up using PoE.
1
2
3
4
5
6
Call forward is set up for SIP account 1.
Call forward is set up for SIP account 2.
Call forward is set up for SIP account 3.
Call forward is set up for SIP account 4.
Call forward is set up for SIP account 5.
Call forward is set up for SIP account 6.
SYSTEM SETTINGS IN STATUS BAR
Slide down the top status bar and select System Settings. Users will see the following settings.
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Turn on/off DND. When DND is
on, all the calls to the registered
accounts will be blocked.
Tone on/off on incoming
call/message.
Turn on/off Bluetooth.
Turn on/off LCD display.
Turn on/off Wi-Fi.
Handset mode. When
set to disabled, handset
offhook in 3rd party app
will not activate dial
tone and phone dialer.
Scroll left/right
to adjust LCD
brightness.
Select
Media
Channel when
playing audio or
video.
Figure 21: System Settings in Status Bar
Note:
Handset Mode is for audio path and GXV3275 dialer control when running 3rd party app that uses media
path. Currently there are three options supported:

Enabled: Default mode. When handset is lifted, audio will come through handset and the GXV3275
default dial screen will show.

Disabled: In this mode, when running the 3rd party app, if handset is lifted, the audio path will switch
to handset but GXV3275 default dial screen won't show (users won't hear dial tone either). Onhook
the handset, the audio path will be switched to speaker. Under this mode, even the GXV3275 is not
using the 3rd party app, picking up the handset will not activate the GXV3275 dialer. (Users can still
use Speaker button to activate GXV3275 dialer under this mode.)

Auto: In this mode, the GXV3275 will automatically detect if the audio path is used by 3rd party app
first. If so, it will use the handset mode "Disabled". Otherwise, keep it in "Enabled" mode. Please note
that running the 3rd party app doesn't necessarily mean the audio path is used by the 3rd party app. If
the audio path is not occupied by the 3rd party app, the GXV3275 will still use the handset mode
"Enabled".
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USE THE GXV3275 KEYS
Figure 22: GXV3275 Keys
Table 7: GXV3275 Keys
Volume Down
Tap to turn down the call volume and media volume.
Volume Up
Tap to turn up the call volume and media volume.
Home
Tap to go back to Home screen; or touch and press for about 2
seconds, the current running applications and Applications softkey
will show to manage the applications.
Menu
Tap to view options for different screens or applications.
Back
Tap to go back to the previous menu.
KEYPAD SHORTCUT FUNCTIONS
The GXV3275 supports keys shortcuts for certain special system functions.

Screenshot
Press the Menu button
for about 3 seconds to capture screenshot. The screenshot can be
accessed via FileManager->Internal Storage->Pictures->Screenshots. The screenshot picture size
is 1024x600 pixels.
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
Firmware upgrade via SD card
1. Insert the SD card to the GXV3275. The SD card should have the valid firmware bin file in it.
2. Power cycle the phone and the 5 LCD keys on the bottom of the screen will light up.
3. Wait for the LCD keys light to turn off.
4. Once the light is off, immediately press and hold both keys
and
(the first LCD key from the left)
(the third LCD key from the left) at the same time.
5. Release the keys when the key light turns on again.
6. The phone will start the upgrading process.
USE THE ONSCREEN KEYBOARD
The GXV3275 onscreen keyboard can be activated by tapping on an input field.

English Keyboard
This is the default keyboard on GXV3275. Tap on
to access input options to switch input
methods.
Figure 23: GXV3275 Onscreen Keyboard - English Keyboard
To switch input between lowercase and uppercase, tap on
(lowercase) or
(uppercase).
Figure 24: GXV3275 Onscreen Keyboard - Lowercase and Uppercase
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
Number and symbols
To input number and symbols, tap on
on
on the default keyboard to switch to number/symbols. Tap
to switch back.
Figure 25: English Keyboard - Number and Symbols
Tap on
to access more symbols.
Figure 26: English Keyboard - More Symbols
Note:

To configure keyboard and input options, users could go to Settings->Language & Keyboard->
Keyboard & Input Methods.

Users could touch and press the key on the keyboard for about 2 seconds to input the alternate
character. For example, touch and press the "+" key for about 2 seconds can get the selection "±".
USE THE MESSAGE WAITING INDICATOR
The GXV3275 message waiting indicator LED is on the upper right corner of the device. It could notify the
users with different messages and status of the phone. Please refer to the status description below. The
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priority for the LED indicator is from high to low in the following table.
Table 8: GXV3275 MWI LED Status
Color
OFF
LED Status
Description
Fast Flashing
Incoming call
Solid
Calling, Talking, Conferencing, Screensaver on when the
LCD is off
Slow Flashing
Call on hold
Flashing
Missed call (s), New voicemail (s), New SIP Message (s)
Solid
High memory usage, Maximum number of messages,
Maximum contact storage
Fast Flashing
Upgrading
OFF
Normal
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MAKE PHONE CALLS
REGISTER SIP ACCOUNTS
The GXV3275 supports up to 6 independent SIP accounts, including a pre-configured IPVideoTalk
account registered on account 6. Users can make video calls and send messages to other IPVideoTalk
accounts registered on another GXV32xx/GXV31xx. Each account can have separate SIP servers,
usernames and NAT configurations.
ACCOUNT STATUS
On the idle screen, the account widget shows account name, number and registration status.

The following figure shows the accounts are successfully registered (account icon is green).

If the account icon is grey, it's still trying to register or unable to register.

If the users have enabled Shared Call Appearance on the registered account, the account icon will be
blue

.
Microsoft Lync account and Bluetooth handsfree profile account will be displayed here too (if any).
Figure 27: GXV3275 Account Widget
CONFIGURE SIP ACCOUNT
To register SIP account, users could directly configure from phone's LCD menu->Settings->Advanced
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Settings->Account. Or users could log in the GXV3275 web GUI->Account page to fill in the necessary
registration information, i.e., Account active, Account name, SIP Server, SIP User ID, SIP Auth ID, SIP
Auth Password and etc. Once the correct information is entered and saved, the account registration
status will show on the main screen.
Note:
For web GUI login and configuration information, please refer to GXV3275 Administration Guide.
Once the account is successfully registered, users could use one of the following ways to bring up dial
screen to start making calls.

Take the handset off hook.

Select an account from the account widget in the idle screen.

On the bottom of the idle screen, tap on

Tap on
icon to open dial screen.
to open "Phone" application which will bring up dial screen.
Figure 28: GXV3275 Dial Screen
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DIAL A NUMBER DIRECTLY
1. Use the methods mentioned above to open dial screen [Figure 28: GXV3275 Dial Screen].
2. Select the account to dial out on the left panel of the dial screen. The selected account will be
highlighted in grey background.
3. Enter the digits to be dialed out using the keypad. If the digit matches call history, a list of numbers
will be displayed for users to select.
4. Tap on
(audio call only) or
(video call) to send the number. If no key is pressed, by default
the call will be automatically dialed out after 4 seconds timeout.
Note:

By default, the "No Key Entry Timeout" is 4 seconds, meaning if no key is pressed after starting
entering number, the call will be automatically sent out after the timeout. The timeout interval can be
configured under web GUI->Account->Call Settings.

GXV3275 allows users to press # key as SEND key. This behavior can be disabled via option "Use #
as Dial Key" under web GUI->Account->Call Settings.

When the user enters the digit on the dial screen, if there is digit matching call history, or contacts
name/number, the drop-down list will show the numbers. For example, if "John" is saved in the
contacts, entering 5 (JKL) 6 (MNO) 4 (GHI) 6 (MNO) will show call log with 5646 as the first four digits,
as well as John's number. Users could then directly select one of them from the list, instead of
entering all the digits.
REDIAL
Users can dial out the last dialed number if there is dialed call log, using the same SIP account making
the call last time.
1. Enter the dial screen.
2. A list of dialed call will be displayed on the left side of the dial pad. Tap on the number you would like
to call to redial.
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DIAL A NUMBER VIA CONTACT
Follow the steps below to dial a number via Contact.
1. Access Contacts by tapping on
icon on the bottom of the idle screen, or selecting
from
phone's menu.
2. Navigate in the contacts entries by sliding up/down on the screen.
.
3. Tap on the dial icon for the contact
Figure 29 GXV3275 View Contacts
DIAL A NUMBER VIA CALL HISTORY
1. Access Call History by tapping on
icon on the bottom of the idle screen, or selecting
from
the phone Menu.
2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.
3. Navigate in the call history list by selecting the call history category and sliding up/down on the screen.
4. Tap on the entry to dial out.
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Figure 30 GXV3275 Call History
DIRECT IP CALL
Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls
can be made between two phones if:

Both phones have public IP addresses;
Or

Both phones are on the same LAN/VPN using private or public IP addresses;
Or

Both phones can be connected through a router using public or private IP addresses (with necessary
port forwarding or DMZ).
To make a direct IP call, please follow the steps below:
1. Off hook the phone or select account in the idle screen to bring up dial screen on GXV3275;
2. Under "Mode" button in the call screen, tap on it and select the mode as "IP Call";
3. Input the target IP address. For example, if the target IP address is 192.168.1.60 and the port is 5062
(i.e., 192.168.1.60:5062), input the following:
192*168*1*60#5062
The * key represents the dot (.) and the # key represents the colon (:).
4. Tap on
(audio call only) or
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(video call) to dial out.
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Figure 31 Direct IP Call
Note:

The # will represent colon ":" in direct IP call rather than SEND key as in normal phone call;

Port number is not mandatory when making direct IP call;

Users need activate the first account on the GXV3275 to complete direct IP call;

If you have a SIP server configured, direct IP call still works. If the devices are behind NAT, users
might need configure NAT Traversal before using direct IP call. If you are using STUN, direct IP call
will also use STUN;

The phone needs to configure option "User Random Port" to "No" to accept direct IP calls;

In GXV3275 Contacts, if the phone number is IP address, direct IP call can be made by dialing this
contact.
ANSWER A CALL
SINGLE INCOMING CALL

When the phone is in idle and there is an incoming audio call, the phone will show the call screen as
below. Tap on "Answer" softkey to answer the call via speaker, or pick up the handset the answer the
call.
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Figure 32: Single Incoming Call - Audio

When the phone is in idle and there is an incoming video call, the phone will show the call screen as
below. To answer the call with audio only, tap on "Audio Answer" to answer the call via speaker, or
pick up the handset. To answer the call with both audio and video, tap on "Video Answer". During
video call, the audio will switch to handset if picking up the handset.
Figure 33: Single Incoming Call - Video
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MULTIPLE CALLS/CALL WAITING
1. When there is another incoming call during active call, users will hear a call waiting tone, with the
LCD displaying the caller name and ID for the incoming call. In the prompt window, it shows new
incoming call from "Bill" with the caller number; the account bar in purple is the current active call with
"Ricky".
Figure 34: Call Waiting
2. Similar to single incoming call, if the incoming call is video call, users can choose "Audio Answer" or
"Video Answer" to answer the call.
3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected
by tapping on "Reject" softkey, the current active call will not be interrupted.
CALL HOLD
During the active call, press HOLD softkey on the bottom of the screen to put the call on hold. The LCD
screen will show as below. To resume the call, press UNHOLD softkey on the bottom of the screen.
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Figure 35: Call On Hold
CALL RECORDING
1. During the call, users could record the conversation to the phone by tapping on "More"->"Start
Recording" on the call screen.
2. Once done, tap on "More"->"Stop Recording" or hang up the call.
3. The recording files can be retrieved from the GXV3275 application "Recorder"->"Call" category.
Figure 36: GXV3275 Call Recording
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MUTE
During an active call, press the MUTE softkey on the bottom of the screen to mute the call. The mute icon
will be displayed in the status bar on the top of the screen. Press the UNMUTE softkey on the
bottom of the screen to unmute the call.
Figure 37: GXV3275 Call Mute
TURN ON VIDEO DURING AUDIO CALL
Users could establish audio call first and then turn on video or accept video request during the call if the
other party supports video call as well.

Turn on video during audio call
During an active audio call, on the call screen, tap on "More" and select "Video On", a video request
will be sent to the other party.
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Figure 38: Turn on Video During Audio Call

Accept video request
Figure 39: Accept Video During Audio Call
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If the GXV3275 receives video request during the audio call, a message "Do you want to accept
video?" will be prompted. Select "Yes" to establish video during the call.
SWITCH AUDIO CHANNEL DURING CALL

The GXV3275 allows users to switch among handset, speaker or headset (RJ9 headset, Plantronics
EHS headset and Bluetooth headset) when making calls.

During a call, tap on the first softkey on the bottom to switch audio channel. Tap on icon
use handset; tap the icon
to switch to headset; or tap on icon
to
to switch to
speaker.

The status bar on the top or the screen shows the current audio channel being used during the call. If
pressing the corresponding key for the currently used audio channel, the call will be hang up.
Figure 40: Switch Audio Channel During Call
CALL TRANSFER
A call can be transferred to another party during the call. The GXV3275 supports blind transfer and
attended transfer.
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BLIND TRANSFER
1. During the active call, tap on "More" softkey.
2. Select "Transfer" to bring up the transfer screen.
3. Select transfer mode as "Blind" by tapping on the highlight area in [Figure 41: Blind Transfer]. The
default transfer mode is "Blind".
4. Enter the digits.
5. Tap on "Send" softkey.
6. The call will be transferred and GXV3275 will hang up the call.
Figure 41: Blind Transfer
Note:

If wrong digits are entered, tap on

If users would like to cancel the transfer, press
screen.
to delete the digit one by one;
button to go back to the previous talking
AUTO-ATTENDED TRANSFER
The GXV3275 support auto attended transfer which provides users a fast and easy way to complete
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attended transfer.
1. During the active call, tap on "More" softkey.
2. Select "Transfer" to bring up transfer screen.
3. Select transfer mode as "Attended" by tapping on the mode selection area as highlighted in [Figure 42:
Auto Attended Transfer].
Figure 42: Auto Attended Transfer
4. Enter the digits and then press the "Send" soft key on the right.
5. When the GXV3275 hears the ringback tone, the following screen will show. Users could tap on
"Cancel" to cancel the transfer or simply hang up the call (by hanging up the handset) to complete
call transfer before answer.
Figure 43: Auto Attended Transfer - Transferring
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6. If the call is answered, users could then simply hang up or press the "Transfer" soft key to complete
the transfer. Also, before hanging up, users can tap on "Split" in the following screen to separate the
calls, talking to the second established call while placing the first call on hold.
Figure 44: Auto Attended Transfer - Split
ATTENDED TRANSFER
Besides auto-attended transfer, users could also consult the third party first before transferring the call.
1. During the active call, tap on "+ Add Call" on the left side of the screen to make the second call. This
will place the current call on hold.
2. The second call establishes after the call is answered.
3. During the active call, tap on "More" softkey.
4. Select "Transfer" to bring up transfer screen. The first call on hold will be displayed
5. Tap on the call on hold
.
to transfer the call.
6. The call will be transferred and GXV3275 will hang up the call.
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Figure 45: Attended Transfer
Note:

To transfer calls across SIP domains, SIP service providers must support transfer across SIP
domains;

If users would like to cancel the transfer, press
button to go back to the previous talking screen.
5-WAY CONFERENCE
The GXV3275 supports up to 5-way conferencing on current firmware version 1.0.1.20.
INITIATE CONFERENCE
1. When the phone is on call screen, tap on "More" softkey.
2. Select "Conf" to bring up conference screen;
3. Tap on
to start adding party in conference;
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Figure 46: GXV3275 Conference Screen
4. Enter the number of the party and tap on "Invite" to add it to the conference.
Figure 47: GXV3275 Conference - Add New Call to the Conference
If there are calls on hold, they will show up when adding member to the conference. Users could then
tap on the call to add it to the conference directly.
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Figure 48: GXV3275 Conference - Add Existing Call to Conference
5. Repeat the above step to add more parties in. The following figure shows a 3-way conference
established.
Figure 49: 3-way Conference Call Established
REMOVE PARTY FROM CONFERENCE
To remove a party from the conference:
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1. Tap on the conference party's icon. The party will be highlighted with option icons "Mute"
"Remove"
2. Tap on icon
and
displayed.
to remove the party from the conference.
Figure 50: GXV3275 Conference - Remove Party From Conference
END CONFERENCE
To end the conference, tap on
to disconnect all the parties from the conference. GXV3275 will
hang up the call. If the remote party hangs up the call itself, it will be disconnected from the conference
but other parties on GXV3275 will stay in the existed conference.
HOLD AND RESUME CONFERENCE
During the conference, users could tap on the "Hold"/"Unhold" softkey to hold or resume the conference
at any time.
AUTO CONFERENCE MODE
The GXV3275 also supports "Auto Conference" which allows users to establish conference call in a quick
and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to
web GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes".
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To esablish call with auto conference when there are 1 or more calls on the GXV3275, simply tap on
"More" softkey and select "Conf". All the calls on GXV3275 will be brought into the conference.
Note:

During the conference, if the initiator of the conference hangs up , the conference will end. If users
wish to allow the remaining parties to stay in conversation after the initiator hangs up, the conference
initiator should set "Transfer on 3-way Conference Hang up" to "Yes" in web GUI->Account page>Call Settings. This would allow the remaining parties to stay in the conference after the initiator
exists the conference.
MISSED CALL
When there is a missed call, the LCD will show missed call dialog on the idle screen.
Figure 51: Missed Call Screen
Users can tap on the missed call entry to access the missed call log. To close the missed call screen and
return to the idle screen, tap on
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DND (DO NOT DISTURB)
When DND is on, the incoming calls to the GXV3275 will be blocked for all registered accounts with a
reminder ring produced.
To turn on/off DND:
1. Touch and drag the status bar down on the GXV3275 idle screen. Then tap on "System Settings".
2. Tap on the DND icon
to turn it on. The status bar shows icon
3. Tap on the DND icon
to turn if off.
indicating DND is on.
Figure 52: Enable/Disable DND
Note:

When the phone is in an active call, turning on/off DND won't affect the current active call. It will take
effect starting from the next incoming call.

When the DND is on, all the incoming call logs will be saved in Blacklist. They won't be saved in Call
History.
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VOICEMAIL/MESSAGE WAITING INDICATION
When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the
upper right corner of the GXV3275 and
will show up in the status bar.
To retrieve the voicemail:
1. Tap on the Message icon
on the bottom of the idle screen to bring up voicemail screen. All the
registered accounts and the number of voicemails are displayed there.
2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR)
for the message retrieval process.
Figure 53: Retrieve Voicemail
For each account, the Voicemail User ID can be set up under web GUI->Account X->General Settings:
"Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping
on the account in Voice Mail screen.
CALL FORWARD
Call forward feature can be set up from GXV3275 LCD or web GUI.

From LCD
Go to onscreen Menu->Settings->Personalized Account->Select account name and tap on Call
Forwarding to activate the feature. Then a list of options will show. Select the option to configure the
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call forward type (None, Unconditional, Time Based, Others) and then enter necessary number in the
fields.

From Web GUI
Log in GXV3275 web GUI and go to Account page->Call Settings. By default, Call Forward feature
is set to "None". The Call Forward feature options are:

Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"
field.
Figure 54: Call Forward - Unconditional

Time Based Forward: All the incoming calls will be forwarded to the number as schedule in the
time period. During the setup time, the call will be forwarded to the number in "In Time Forward
To:" field. Other period the call will be forwarded to the number in "Out Time Forward To:" field.
Figure 55: Call Forward - Time Based

Call Forward on Busy / Call Forward No Answer: The incoming call will be forwarded when the
GXV3275 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)".
Figure 56: Call Forward - Busy/No Answer
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MULTI-PURPOSE KEYS
The GXV3275 supports multi-purpose keys (MPK) by downloading MPK app from GS Market. After
downloading the MPK app, users could configure the MPK from MPK settings via LCD Menu->MPK app
, or via web GUI->Advanced Settings->MPK LCD Settings.
To configure MPK via MPK app on the GXV3275:
1. Download MPK app from GS Market and install it to the GXV3275.
2. Open the MPK app. Tap on
on the upper right of the app and then tap on
to start adding
MPK numbers.
Figure 57: GXV3275 MPK APP - Add Number
3. For the number list, users could manually enter it or select number from Contacts to add it.
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Figure 58: GXV3275 MPK APP - Add Number From Contacts
4. The added number will show in the list as the figure shows below.
Figure 59: GXV3275 MPK APP - Number List
SHARED CALL APPEARANCE (SCA)
The GXV3275 supports shared call appearance by Broadsoft standard. This feature allows members of
the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the
shared line. When there is an incoming call designated for the SCA group, all of the members of the
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group will be notified of an incoming call and will be able to answer the call from the phone with the SCA
extension registered.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the
line and places an outgoing call, and all the users of this group will not be able to seize the line until the
line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call
appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a
member of the group places the call on public hold, the other users of the SCA group will be notified of
this by the yellow-flashing button and they will be able to resume the call from their phone by pressing the
line button. However, if this call is placed on private-hold, no other member of the SCA group will be able
to resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone.
In addition, they would need to enable SCA and configure SCA options via LCD or web GUI.
To configure SCA via LCD, go to Settings->Personalized Account and select one account first. The tap
on "Shared Call Appearance (SCA)" to turn it on.
Figure 60: GXV3275 SCA Settings on LCD
To configure SCA via web GUI, go to Account page->SIP Settings to fill out the options in the following
figure.
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Figure 61: GXV3275 SCA Settings on Web UI
For more information about SCA configuration and function, please refer to the link below:
http://www.grandstream.com/products/gxp_series/general/documents/gs_sca_guide.pdf
CALL FEATURES
The GXV3275 supports traditional and advanced telephony features including caller ID, caller ID with
caller Name, call waiting, call forward and etc. Before using the following feature code, please make sure
"Enable Call Features" option is set to "Yes" under web GUI->Account page->Call Settings.
Table 9: GXV3275 Feature Code
Use Preferred Codec (per call)
*01

Dial *01 followed by the preferred codec code and the phone number.

The phone will try to use this codec during the call.

Codec code:
PCMU: 7110
PCMA: 7111
G726-32: 72632
G722: 722
iLBC: 7201
For example, if the user would like to use PCMA as the preferred codec to call
phone number 334455, enter *017111334455.
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Force Codec (per call)

Dial *02 followed by the preferred codec code and the phone number.

The phone will be forced to use this codec during the call.

Codec code:
PCMU: 7110
PCMA: 7111
G726-32: 72632
G722: 722
iLBC: 7201
*02
For example, if the user would like to use PCMA to call phone number 334455,
enter *017111334455.
*30
*31
*50
*51
*67
*82
*70
*71
*72
*73
*74
Block Caller ID (for all subsequent calls)

Dial *30.
Send Caller ID (for all subsequent calls)

Dial *31.
Enable Call Waiting

Dial *50.
Disable Call Waiting

Dial *51.
Block Caller ID (per call)

Dial *67 followed by the phone number.
Send Caller ID (per call)

Dial *82 followed by the phone number.
Disable Call Waiting (per Call)

Dial *70 followed by the phone number.
Enable Call Waiting (per Call)

Dial *71 followed by the phone number.
Unconditional Call Forward. To set up unconditional call forward:

Dial *72 followed by the phone number to forward the call.
Cancel Unconditional Call Forward. To cancel the unconditional call forward:

Dial *73.
Paging Call
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
Dial *74 followed by the phone number to send the paging call.
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*83
*84
*90
*91
Force Audio Calling (per call)

Dial *83 followed by the phone number to send the audio call.
Force Video Calling (per call)

Dial *84 followed by the phone number to send the video call.
Busy Call Forward. To set up busy call forward:

Dial *90 followed by the phone number to forward the call.
Cancel Busy Call Forward. To cancel the busy call forward:

Dial *91.
Delayed Call Forward. To set up delayed call forward:

*92
*93
Dial *92 followed by the number to forward the call. The default timeout
before the call is forwarded is 20 seconds.
Cancel Delayed Call Forward. To cancel the delayed call forward:
Firmware Version 1.0.1.20

Dial *93.
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CONTACTS
The GXV3275 supports up to 1000 entries in the contacts. Users can manage contacts by adding,
deleting and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts
from external storage and exporting contacts to external storage.
There are three ways to access GXV3275 contacts:

On the phone's idle screen or menu, open Contacts app by tapping on icon

On the phone's idle screen or menu screen, tap on icon
.
on the bottom of the screen,
The following figure shows Contacts on the GXV3275.
Figure 62: GXV3275 Contacts
On the upper left of the Contacts screen, users can tap on the icon to access three different categories in
the contacts:

All contacts.

Favorite Contacts

Groups
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ADD CONTACTS
ADD SINGLE CONTACTS
1. Tap on
2. Tap on
to access all contacts.
to bring up "New Contact" dialog to manually add a new contact. See [ Figure 63:
GXV3275 Contacts - Add New Contact].
3. Enter First name, Last name, Phone number and other information for the new contacts. Please
make sure the account number field is selected so the GXV3275 will use this account to dial out the
new contact. The account number field is located on the left of the "Phone" filed as highlighted below.
Figure 63: GXV3275 Contacts - Add New Contact
IMPORT/EXPORT CONTACTS
If the users have the GXV3275 phonebook file saved in local storage or external storage device that has
been plugged into the GXV3275, the phonebook file can be directly imported to the Contacts. There are
three different formats supported for the phonebook file: "csv", "vcard", and "xml". Users could manually
create contacts first and export the phonebook file in csv, vcard or xml format to take a look on the
phonebook file.
To import contacts:
1. Open Contacts.
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2. Tap on
on the upper right of the Contacts screen.
3. Select "Import" to bring up "Import Contacts" dialog.
Figure 64: GXV3275 Contacts - Import Contacts
4. Fill in the import options and scroll down to the bottom of the screen.
5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage
device.
To export contacts:
1. Open Contacts.
2. Tap on
on the upper right of the Contacts screen.
3. Select "Export" to bring up "Export Contacts" dialog.
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Figure 65: GXV3275 Contacts - Export Contacts
4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3275 is
using "UTF-8" as the encoding method.
5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.
DOWNLOAD CONTACTS
The GXV3275 supports downloading XML phonebook from a remote HTTP/TFTP server to local Contacts.
When downloading the phonebook, the GXV3275 sends request to the HTTP/TFTP server looking for file
phonebook.xml. For more details about GXV3275 phonebook, please refer to the following link:
http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_xml_phonebook_guide.p
df
To download phonebook:
1. Make sure the GXV3275 can connect to the HTTP/TFTP server and the phonebook.xml file in correct
format is downloadable from the HTTP/TFTP server.
2. Open Contacts.
3. Tap on
on the upper right of the Contacts screen.
4. Select "Download" to bring up the "Download Contacts" dialog.
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Figure 66: GXV3275 Contacts - Download Contacts
5. Fill in the necessary options and then tap on "Download Now". The GXV3275 will send out request to
the configured HTTP/TFTP server.
SEARCH CONTACTS
1. Open Contacts.
2. Select
3. Tap on
or
to open the contact list where you would like to search.
on the upper right to bring up search dialog.
4. Enter contact's name or number to search. The search result will be automatically updated and
displayed when entering the key words.
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Figure 67: GXV3275 Contacts - Search Contacts
USE CONTACTS
Once the contacts are added, users could navigate in the contacts list
to make a call, send message
and manage the contacts further more.
MAKE A CALL TO CONTACTS
Scroll up/down to find the contact in the list and tap on
to call this contact.
SEND SMS MESSAGE TO CONTACTS
Scroll up/down to find the contact in the list and tap on
to call this contact.
SELECT CONTACTS
1. Scroll up/down to find the contact in the list.
2. Touching and pressing on the contact for about 2 seconds until the checkbox shows up.
3. Tap on the checkbox for the contacts to be selected.
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Figure 68: GXV3275 Contacts - Select Contacts
ADD CONTACTS TO FAVORITES
1. Select the contact to be added as described in [ SELECT CONTACTS].
2. Tap on
and select "Add to favourites".
Figure 69: GXV3275 Contacts - Contacts Options
There are another 2 methods to add contacts to favorites.
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
When adding or editing single contact, tap on
to add the contact to favorite.
or

Tap on
to navigate to favorite category. Then tap on
to select the contacts to be added to
favorites.
Figure 70: Add Contacts to Favorites
EDIT CONTACTS
1. Select the contact as described in [SELECT CONTACTS].
2. Tap on
to edit the contacts.
SEND CONTACTS TO DESKTOP SHORTCUT
1. Select the contact as described in [SELECT CONTACTS].
2. Tap on
and select "Send to desktop". A shortcut for this contact will be created on the idle
screen for the users to access.
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SHARE CONTACTS VIA BLUETOOTH
1. Select the contact as described in [SELECT CONTACTS].
2. Tap on
and select "Send". Users will be able to send this contact to the connected Bluetooth
device with the GXV3275.
ADD CONTACTS TO BLACKLIST
1. Select the contact as described in [SELECT CONTACTS].
2. Tap on
and select "Add to Blacklist".
ADD GROUP
Open Contacts and tap on
to access group. To add a new group, tap on
and select the
existing contacts to the group.
Figure 71: GXV3275 Contacts - Add New Group
Note:

Users could also select group for the contact when adding or editing the contact.

Ringtone can be assigned in group as well as single contact. If the group has ringtone set to "Custom
Ringtone", this ring tone has the highest priority when there is a incoming call to the contact.
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CONTACTS STORAGE STATUS
The GXV3275 contacts support up to 1000 entries. To check contact storage status, tap on
to bring
up contacts options and select "Storage Status".
Figure 72: GXV3275 Contacts - Storage Status
ADD ACCOUNT TO SYNC UP CONTACTS
On the GXV3275, users could add 3rd party application account (e.g., Gmail, Microsoft Lync, Skype, and
etc.) so that the contacts there could be added to the GXV3275.
To add 3rd party application account:
1. Make sure the 3rd party application is installed successfully. For example, install Skype from GS
market if you would like to add Skype account's contacts to the GXV3275.
2. Open contacts.
3. Tap on
to bring up contacts options and select "Account".
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Figure 73: GXV3275 Contacts Options- Account
4. An installation wizard will guide the user to set up the account to sync the contacts step by step. Tap
on "Add account" if there is no logged-in account set up on the GXV3275 yet.
5. The following figures describe adding a Google account for sync-up purpose. Tap on "Google" to add
a Google account.
Figure 74: Add Account to Sync Up in Contact
6. Follow the wizard and select "Existing" or "New" for the Google account.
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Figure 75: Add Google Account to Sync Up in Contact
If users select "Existing", sign in with the Email address and password to complete the setup.
Figure 76: Sign in Google Account
LDAP BOOK
In addition to local contacts, the GXV3275 also supports LDAP book if LDAP server is available within the
network. Please refer to the following link for more details about how to use LDAP book on the GXV3275:
http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_ldap_book_guide.pdf
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BLACKLIST
The GXV3275 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon
in the phone's menu.
BLOCK HISTORY
Open blacklist and tap on
to view the block history. It shows the detailed information for the blocked
calls: caller number, caller name and calling time.
RESTORE BLOCKED NUMBER
The blocked number in the block history can be restored to call history and the number will be removed
from blacklist. To do this:
1. In the block history, touch and press the entry for about 2 seconds until checkbox displays.
2. Tap on the checkbox for the entries to be selected.
3. Tap on
indicates the entry is selected.
and select "Restore to Call History".
Figure 77: Restore Blocked Number
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4. A dialog will pop up for users to confirm. Tap on OK to restore this number to call history and the
number will be removed from blacklist.
DELETE BLOCK HISTORY
1. In the block history, touch and press the entry for about 2 seconds until checkbox displays.
2. Tap on the checkbox for the entries to be selected.
3. Tap on
indicates the entry is selected.
to delete the selected entries.
Users could also tap on
directly to clear all block history logs.
EDIT BLACKLIST
Tap on
and users will see all the blacklist numbers.
ADD BLACKLIST
1. Tap on
to start adding new entry to the blacklist. The blacklist can be added manually, add from
contacts, or added from call history.
Figure 78: GXV3275 Blacklist - Add Blacklist
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2. The following figure shows manually adding number to blacklist. Once Manually add option is
selected, a window will be prompted for users to enter the phone number in the first field and
name/other note information in the second field (optional). Tap on Save to finish the adding operation.
Figure 79: Manually Add Number to Blacklist
EDIT BLACKLIST
1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays.
2. Tap on
to edit the blacklist.
3. Tap on OK once done.
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Figure 80: Edit Entry From Blacklist
DELETE BLACKLIST
1. In the blacklist, touch and press the entry for about 2 seconds until checkbox displays.
2. Tap on the checkbox for the entries to be selected.
3. Tap on
indicates the entry is selected.
to delete the selected entries.
BLACKLIST SETTINGS
Tap on
to access blacklist settings.

DND Mode: Turn on/off DND mode. If turned on, all incoming calls will be rejected.

Block Mode: Turn on/off Block Mode. If turned on, the Block Options will be activated so that the
specific incoming calls will be blocked as defined in Block Options.

Block Options: Select Block All, Block Blacklist Only, Block Anonymous or Block Anonymous
And Blacklist. The option is valid only when Block Mode is on;
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
Block Notification: Turn on/off Block Notification. If turned on, the block icon
will be displayed in
the status bar after the phone blocks incoming calls. Users could touch and drag the status bar and
tap on the block notification to view details.

Time Settings: Set up the block schedule. Select Block 24 Hours or Modify Time by specifying the
Starting Time and Ending Time.
Figure 81: Blacklist Settings
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CALL HISTORY
GXV3275 Call history provides users access to phone's call logs in different categories. Call history can
be accessed in the following two ways:

Tap on
Or

Tap on
on phone's menu or idle screen if call history shortcut is created on the desktop.
on the bottom of the idle screen or menu screen.
Figure 82: GXV3275 Call History
There are four different categories in the call history. Users could tap on the icon on the top menu to
access the corresponding call logs:

All calls

Answered calls

Dialed calls

Missed calls
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DIAL OUT FROM CALL HISTORY
Tap on one of the call history entry to call this number directly. The phone will use the same account as
the call log when dialing out.
CALL HISTORY OPTIONS

Touch and press the call history entry for about 2 seconds until the checkbox displays.

Then tap on
to bring up the options. Users can edit this number before calling, add this number
to contacts, add this number to balcklist and send text message to this number.
Figure 83: GXV3275 Call History - Options
DELETE CALL HISTORY

Touch and press the call history entry for about 2 seconds until the checkbox displays.

Tap on the checkbox to select the call history entries.

Tap on
indicates the entry is selected.
to delete the entries.
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CALL HISTORY DETAILS
For each call history entry, users could tap on
on the right side of the entry to access the details.
Figure 84: GXV3275 Call History - Details
The following operations could be done:

Dial out this number directly.

Bring up dial screen with the call history number. Users could edit the number before
dialing out.

Delete the entry.

Options "Clear all", "Add to Contacts", "Add to Blacklist", or "Send Text Message" for
the number in this entry.
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SMS
The GXV3275 has built-in SMS application to send/receive message, if the SIP server supports SMS
message.
Users can create, edit draft, delete and check the storage status of SMS. The SMS app supports up to
1000 messages. Tap on
on the phone's menu or desktop to launch SMS application.
Figure 85: GXV3275 SMS Message
VIEW SMS
On the SMS list screen, tap on one of the message to view the SMS details.
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Figure 86: View SMS Dialog
CREATE NEW SMS
Tap on
in SMS application to start composing a new message.
Figure 87: Create New Message
1. Select account to send the message from.
Select the account to send the SMS message in the drop down box on the right side of the top menu.
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2. Add number to send the message to.
Enter the number of the contact to send the message too on the left side of the top menu. Users
could also select contact from GXV3275 Contacts by tapping on
Select the account to send the
SMS message in the drop down box on the right side of the top menu.
3. Input content
Enter the message content on the bottom field of the screen. Tap on "Done" once finished.
4. Send message
Tap on the arrow icon
when you are ready to send the message out.
DELETE SMS
1. Touch and press one SMS message for about 2 seconds until the checkbox shows.
2. Select the checkbox for the messages to be deleted. Users could also tap on
to
select/unselect all message.
3. Tap on
to delete the selected messages.
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CALENDAR
In Calendar application, users could synchronize events from Google account as well as create, modify
and view the events. The GXV3275 also provides notification for the upcoming events from the Calendar.
Tap on
to launch Calendar application.
SIGN IN CALENDAR
When launching the Calendar application for the first time, the users will be required to sign in with a
Google account.
Figure 88: Sign In Calendar with Google Account
VIEW CALENDAR
Once signed in, tap on the upper left softkey in the Calender application to select different format to view
the calendar. Users can select "Day" "Week" "Month" or "Agenda" from there.
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Figure 89: View Calendar
When viewing the calendar by month, the blue mark on the date indicates there is event scheduled on
that day. Tapping on it can view the scheduled event.
Figure 90: View Calendar By Month
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Figure 91: View Calendar By Day
CREATE EVENT
1. Tap on a date in the Calendar application to bring up the event list for that day.
2. On the upper right, tap on
to create a new event.
Figure 92: Create Event
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CALENDAR OPTIONS
In the Calendar application, press MENU button
to bring up calendar options. Users could refresh
calendar, search events and synchronize calendar with Google account by tapping on "Settings".
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EMAIL
GXV3275 provides built-in Email application for users to access personal or business Email account. Tap
on
to launch Email application.
SIGN IN EMAIL
When launching the Email application for the first time, a wizard will be provided for users to set up the
Email account step by step.
Figure 93: Sign In Email
1. Enter the Email address and Password.
2. Tap on "Next" for quick setup, or tap on "Manual setup" to manually configure more options.
3. If "Manual setup" is selected in step 2, users will need choose the account type "POP3" "IMAP" or
"EXCHANGE" depending on the type of your Email account.
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Figure 94: Select Email Account Type

POP3 setup. When using POP3, the sent Emails are stored locally instead of the server side.
Please check with your network administrators for the correct Email account settings for POP3.
Figure 95: Email Account Type - POP3

IMAP setup. When using IMAP, the Emails stay on the server side and users can see them from
other devices as well. Please check with your network administrators for the correct Email
account settings for POP3.
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Figure 96: Email Account Type - IMAP

EXCHANGE setup. When using EXCHANGE, all Emails are stored in the central Exchange mail
server and can be checked using capable mail client such as Microsoft Outlook. Please check
with your network administrators for the correct Email account settings for POP3.
Figure 97: Email Account Type - EXCHANGE
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4. If "Next" is selected in step 2, users will see the following default account settings. Tap on "Next"
again.
Figure 98: Email Account Settings
5. Set up "Your name" to be displayed on the outgoing messages and tap on "Next" again. Users should
be able to start using the Email account now.
EMAIL OPTIONS
SEND EMAIL
Tap on
to compose and send an Email.
SEARCH EMAIL
Tap on
to search Email.
EMAIL FOLDERS
Tap on
to open up folders.
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MULTIPLE EMAIL ACCOUNTS
Users could also add more than one Email account on the GXV3275. To do this, go to phone's Settings>Accounts, tap on "Add account" and select "Email". A new Email account setup wizard will show up for
users to add the Email account.
Once another Email account is successfully added, users could tap on the account Email address on the
upper left to switch between the Email accounts.
Figure 99: Multiple Email Accounts
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GS MARKET
The GXV3275 supports extensive amount of 3rd party Android applications. Users could install those
applications from the built-in GS Market. If Google Play application is installed from GS market, users
could log in and download all kinds of applications there as well.
Tap on
on the phone's menu or desktop to launch the GS Market. Users could browse, search,
download and install the apps from there for tools, games and other applications.
VIEW APPS
Open GS market and there are four different categories "HOT", "APP", "GAME" and "TOOLS". In the
displayed applications, tap on one of the application and users will be able to see the details such as
descriptions, publish date, version, rate, comments and etc.
Figure 100: GXV3275 GS Market
SEARCH APPS
Open GS market and tap on
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DOWNLOAD AND INSTALL APPS
1. Open GS market and find the app you would like to install.
2. Tap on "Install" softkey for the app. It will start downloading.
3. Once downloaded, the installation process will start automatically.
4. Tap on
to view the downloaded apps and installed apps from GS market.
Figure 101: GXV3275 GS Market - Downloaded Applications
UPDATE APPS
The GXV3275 will automatically detect if there is a new version available for the installed apps to upgrade
when the network connection is available and stable. Users can also view update status and manually
update the apps in GS Market.
To update apps, open GS Market and tap on
to access the installed apps. User will see Update
option for the app that has new version available.
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Figure 102: GXV3275 GS Market - Installed Applications
UNINSTALL APPS
1. Open GS Market and tap on
to access the installed apps.
2. User will see "Uninstall" option for each app. Tap on "Unstall" for the app you would like to unstall.
3. A confirmation dialog will pop out. Tap on "OK" to start uninstallation.
Figure 103: GXV3275 GS Market - Uninstall Applications
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TOOLS
FILE MANAGER
File Manager is a tool that allows users to delete, move, copy/paste, send and rename files. It helps users
to access and manage files in local storage as well as external storage devices (e.g, SD card/USB flash
drive). Tap on
on the phone's menu or desktop to launch File Manager application.
COPY AND PASTE FILES
Follow the steps below to copy and paste a file on the GXV3275.
1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file
for about 2 seconds until the checkbox shows up.
Figure 104: GXV3275 File Manager - Select File
2. Select the files or folders to be copied. Tap on
3. Tap on
to select all files or unselect all files.
and select "Copy". The file will be copied.
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4. Tap on the root directory
to go back to the root directory. Navigate to the destination folder
where you would like to paste the file to.
Figure 105: File Manager Root Directory
Figure 106: Paste File
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MOVE FILES
The steps to move a file is similar to copy/paste a file. The difference is once the file is moved, the file will
not be kept in the source folder. Follow the steps below to move a file on the GXV3275.
1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file
for about 2 seconds until the checkbox shows up.
Figure 107: GXV3275 File Manager - Select File
2. Select the files or folders to be moved. Tap on
3. Tap on
to select all files or unselect all files.
and select "Move". The file will be copied.
4. Tap on the root directory
to go back to the root directory. Navigate to the destination folder
where you would like to move the file to.
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Figure 108: File Manager Root Directory
Figure 109: Paste File
SEND FILES
The users can send a file via Bluetooth or other applications from file manager. Please make sure
Bluetooth is turned on and connected to the Bluetooth devices, or the application are set up properly
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already. Otherwise, users will be directed to set it up before the file can be sent out.
To send a file:
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file
for about 2 seconds until the checkbox shows up.
2. Select the files or folders to be sent. Tap on
to select all files or unselect all files.
Figure 110: GXV3275 File Manager - Options
3. Tap on
and select "Send". A new dialog window will pop up for users to send the file via
Bluetooth or other applications.
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Figure 111: GXV3275 File Manager - Select Application to Send File
DELETE FILES
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file
for about 2 seconds until the checkbox shows up.
2. Select the files or folders to be sent. Tap on
3. Tap on
to select all files or unselect all files.
. A confirmation dialog will pop up.
4. Tap on OK to delete the file(s).
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Figure 112: Delete File(s) via File Manager
RENAME A FILE
1. Open file manager and navigate to the directory of the file to be sent over. Touch and press on the file
for about 2 seconds until the checkbox shows up.
2. Tap on
and select "Rename". A new dialog window will pop up for users to enter the new name.
3. Tap on OK.
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Figure 113: Rename File
Note:
Under the File Manager root directory, screensaver is a system folder that users could not create or
delete files/folders there.
FTP SERVER
The GXV3275 supports file transfer via FTP server. Once installed, users could access the GXV3275 file
system from PC. Tap on
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Figure 114: FTP Server - Start
Tap on "Start FTP Server" to turn the server on. The FTP server address URL will be provided on the
screen.
Figure 115: FTP Server - Stop
For security purpose, users could also tap on
in the above figure to set up username, password,
port number and directory for remote access. By default, when the users access the ftp server from a PC,
a prompt will show asking for user name and password. The default user name and password are
"admin".
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Figure 116: FTP Server - Settings
RECORDER
GXV3275 Recorder application allows users to record audio and access recording files from call
recording. There is no time limits on the recorder as long as there is enough space to save the recording
file. Tap on
on the phone's menu or desktop to launch the Recorder application.
NORMAL RECORDER
Normal recorder shows the recording files recorded using the Recorder application.
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Figure 117: Normal Recorder
To use the recorder app to record audio, tap on
1. Tap on
open the recorder.
to start recording.
Figure 118: Normal Recorder - Start Recording
2. Tap on "Save" to end recording.
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Figure 119: Normal Recorder - End Recording
3. The file will be saved and accessible under Recorder application "Normal" category. Tap on the
recording file to play the recording.
CALL RECORDER
During an active call, users have the option to record the conversation. The recorded conversation can be
retrieved here.
Figure 120: Call Recorder
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DOWNLOADS
The Downloads application can be opened by tapping on
on the phone's menu or desktop. The
files (such as PDF documents, pictures) downloaded from the browser will be stored in the internal
storage and can be access from Downloads application.
Figure 121: Downloads

Tap on the file to open it.

Tap on the checkbox to select the file. Then users could delete or share the file.

Tap on "Sort by size" or "Sort by date" to sort the downloaded files.
IP LOCATION
The IP Location application provides users with a tool to resolve the public IP address to the location. Tap
on to
on the phone's menu or desktop to launch the IP Location application.
In the IP Location application, users could simply enter the public IP address and then tap on Search to
view the result. Based on the IP address provided, the following information will be given: Country,
Region, City, Latitude, Longitude, Time Zone and Weather Code. This information is useful when
configuring the phone to provide personalized settings based on user's location.
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Figure 122: GXV3275 Location
For example, in the above figure, the public IP address 67.110.250.152 is mapped to Yorba Linda in
California, USA. The time zone is UTC-07:00 and the weather code is USA1267.
DIAGNOSIS
The GXV3275 provides a built-in diagnosis application for users to troubleshoot hardware issues related
to LCD, keypad, and touch screen, LED as well as extension board connection. Tap on
on the
phone's menu or desktop to launch Diagnosis application. The following figure shows the diagnosis menu.
After selecting the option, users could follow the diagnosis instruction to troubleshoot the device.
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Figure 123: GXV3275 Diagnosis
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CAMERA
The GXV3275 has built-in Camera to support taking pictures and recording videos. Users can also use
the camera during SIP video calls as well as video calls via 3rd party applications such as Microsoft Lync.
To access Camera to take pictures and videos, tap on Camera icon
menu.
on the desktop or phone's
Camera Settings:
- Brightness settings
- White balance
- Store location on/off
Take Picture/Video:
If camera mode is "Taking Picture", tap on the Blue
button to take a picture.
If camera mode is "Taking Video", it will show Red
button. Tap on it to start/stop taking video.
Camera Mode:
Tap on the camera icon here to switch mode
between taking video or picture.
Figure 124: GXV3275 Camera
TAKE PICTURE
1. Select the camera mode as
to take picture.
2. Tap on the Blue button to take a picture.
3. The captured picture can be accessed under FileManager->Internal Storage->DCIM->Camera.
RECORD VIDEO
1. Select the camera mode as
to record video.
2. Tap on the Red button to start/stop recording.
3. The recorded video can be accessed under FileManager->Internal Storage->DCIM->Camera.
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CAMERA SETTINGS
Tap on icon
to bring up camera settings.
Brightness Settings:
Tap on it to adjust
brightness. There are
7 levels from -3 to +3.
White Balance:
Tap on it to select lighting type for the
picture. There are 5 different
options.
Usually "Automatic" (the one with A/W icon)
should work for most of the scenarios.
Store Location:
Enable/Disable location
information stored for
the picture.
Figure 125: GXV3275 Camera Settings
ANGLE ADJUSTMENT
On the back of the GXV3275 camera, users could scroll the wheel up/down to adjust the camera angle. If
users scroll the camera all the way up until the icon
shows up on the status bar of the screen, the
camera is turned off.
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MULTIMEDIA
GALLERY
The GXV3275 has built-in Gallery application for users to take pictures/videos, view pictures and play
videos from GXV3275 internal storage or USB/SD card storage. Users could also perform basic editing
tasks on pictures and set them as wallpaper or picture for contacts. The pictures can be easily shared
with friends in Gallery app by sending via Bluetooth and Email.
Tap on
on the phone's menu or desktop to launch the gallery application on the GXV3275.
Figure 126: GXV3275 Gallery

Gallery albums
The image related folders in the GXV3275 will be present in Gallery as thumbnails. Users can tap on
the thumbnail to access the folder.

View pictures
After accessing the album, slide left/right to view all the pictures. Users could select "Grid" or
"Filmstrip" view mode to display the pictures. Tap on a specific picture to view the picture in full screen.

Edit picture
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When the picture is displayed in full screen, tap on the screen again. On the lower left corner, users
will see icon
. Tap on it and users can crop/rotate/add effect to the picture.
Figure 127: GXV3275 Gallery - Edit Picture

Picture Options
When the picture is displayed in full screen, press the Menu button
. A list of options will be
available for users to select, including "Delete", "Edit", "Rotate", "Crop" or "Set Picture as" and etc.
Figure 128: GXV3275 Gallery - Picture Options
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
Take picture/video
Tap on
on the upper right of the Gallery to start taking pictures or videos using the GXV3275
built-in camera. In the camera mode, users could tap on
to take video and tap on
to take
picture on the bottom right.

Select multiple pictures
Touch and press on one of the pictures for about 2 seconds until the picture is highlighted. Tap on
other pictures to select multiple pictures. On the upper right of the Gallery app, users can tap on
to share the pictures, or tap on

to delete the selected pictures
Share pictures
Tap on
on the upper right of the picture to send the picture via Bluetooth or 3rd party
applications.
MUSIC
The GXV3275 has built-in music player to support audio files in AAC, MP3, AMR, WAVE, MIDI and Vorbis
format. Tap on icon
on the phone's menu or desktop to launch Music application.
PLAY MUSIC
1. Download music to have the music files ready in USB flash drive/SD card plugged into the GXV3275.
2. Open Music application.
3. Tap on
and select "Refresh". The music files will be displayed in the list.
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Figure 129: GXV3275 Music - Refresh Music List
4. Select a song and tap on
to play the song.
Previous
Pause
Next
Switch Play Mode
Figure 130: GXV3275 Music - Play a Song
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EDIT MUSIC
1. In the music list, touch and press on one of the music file until the checkbox displays.
2. Tap on
and users will be able to "Play" the music, "Add To PlayList" and "Save As Ringtone".
Figure 131: GXV3275 Music - Options
SORT MUSIC
On the top menu of the Music application, users can sort music by "Song", "Artist", "Album" and "Playlist".
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Songs
Artists
Albums
Playlists
Figure 132: GXV3275 Music - Sort Songs
SEARCH MUSIC
1. Tap on
to access the lists of songs.
2. Tap on
and enter the name of the song to search.
CREATE PLAYLIST
1. Tap on
to access Playlists.
2. Tap on
to create a new playlist.
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Figure 133: GXV3275 Music - Create Playlist
EDIT PLAYLIST
1. Tap on
to access Playlists.
2. Touch and press one of the playlist for about 3 seconds to select it.
3. Press
4. Tap on
to bring up options to play the playlist or rename the playlist.
to delete the selected playlist.
Once the playlist is created, users can touch and press it for about 3 seconds.
BROSWER
GXV3275 browser could be used in a similar way as a PC-based web browser, i.e., open web pages,
bookmarks, view history, search and etc. Tap on
Browser application.
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Figure 134: GXV3275 Web Browser

Touch the screen and scroll up/down/left/right to view the web page.

Double tap on the screen to zoom in/zoom out. Or use two fingers on the screen to pinch in or
spreading out the page.

Press the MENU button
to access more options including bookmarks, share the page and etc.
Figure 135: GXV3275 Browser Menu Options
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
To open a new window, tap on
icon on the right side of the tab.
Figure 136: Open New Window in Browser

To open Bookmarks, History and Saved Pages, tap the icon
on the upper right of the Browser.
Figure 137: GXV3275 Web Browser-Bookmarks
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RSS NEWS
ADD RSS WIDGET
1. On the GXV3275 idle screen, press Settings button
and select "Edit Widgets".
2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "RSS News" widget.
3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to
place the widget.
USE RSS WIDGET
On the RSS widget, users can tap on icon
to refresh the page, scroll up/down to view the abstract of
the news, and tap on the news to access the detailed content.
Figure 138: GXV3275 RSS News
RSS WIDGET SETTINGS
On the RSS News widget, tap on

to access RSS News settings.
Update Interval: Configure the interval to refresh the news. The valid range is from 10 minutes to 24
hours.

Page-turning Intervals: Configure the page-turning speed on the widget when it displays different
pages of news.

Subscribe: Select the categories of the news you would like to display on the RSS News.
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
RSS Feed: Tap on the URL field on the bottom of the screen and enter the link of a new RSS feed.
Then tap on icon
to add it to the category of the RSS feed.
Figure 139: GXV3275 RSS News Settings
WEATHER
GXV3275 has a built-in Weather widget that provides weather information includes humidity, wind
direction, wind speed (mph) and temperature in unit as configured by the users.
ADD WEATHER WIDGET
1. On the GXV3275 idle screen, press Settings button
and select "Edit Widgets".
2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "Weather" widget.
3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to
place the widget.
USE WEATHER WIDGET
On the Weather widget, tap on
to refresh the weather information. Users can also tap on the widget
to access the settings.
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Figure 140: GXV3275 Weather
WEATHER SETTINGS
Tap on the weather widget to access settings. Users will see four softkeys on the bottom of the screen.
Figure 141: GXV3275 Weather Settings

"Update": Tap to refresh the weather information.

"Share": Tap to share the weather information with other users.
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
"Add City": Tap to add city for the location you would like to check the weather.

"Settings": Tap on configure temperature unit and update interval time.
Figure 142: GXV3275 Weather Update Settings
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CONNECT TO NETWORK AND DEVICES
The GXV3275 supports a variety of network connections (Ethernet, Wi-Fi) and device connections,
including EHS headset (Plantronics), USB, SD card and Bluetooth device. Users can connect the
GXV3275 to transfer files from/to the GXV3275 using a USB connection, SD card or Bluetooth.
ETHERNET
Ethernet connection is turned on as DHCP by default. If you would like to use Ethernet connection for
network access, please make sure the Ethernet cable is plugged in to the LAN port on the back of the
GXV3275.
To configure Ethernet settings on GXV3275 LCD:
1. Go to GXV3275's Settings application->Wireless & Network->Ethernet Settings.
2. Touch IPv4 settings.
3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.

For DHCP, save the setting and the GXV3275 should be able to get IP address from the DHCP
server in the network.

For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS
server for the GXV3275 to correctly connect to network.

For PPPoE, enter PPPoE account ID and password so the GXV3275 can get IP address from the
PPPoE server.
WI-FI
WI-FI is supported and built-in on the GXV3275. GXV3275 can be connected to network if Wi-Fi is
available within the area.
TURN ON/OFF WI-FI
1. Go to GXV3275's Settings.
2. Touch Wireless & Network.
3. Check or uncheck the option for Wi-Fi.
Or, users could open the top status bar->System Settings and tap on WI-FI icon
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ADD WI-FI NETWORKS
1. Once Wi-Fi is turned on, GXV3275 will automatically start the scanning within the range.
2. Go to GXV3275's Settings.
3. Touch Wireless & Network.
4. Touch Wi-Fi Settings.
5. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct
password information to connect to the selected Wi-Fi network.
6. The phone will start connecting to the Wi-Fi. The status bar will show Wi-Fi signal strength.
7. Once it's added and the password is remembered, the GXV3275 will connect to it again when the
SSID is within the range.
Figure 143: GXV3275 Connect to Wi-Fi
BLUETOOTH
Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances
from fixed and mobile devices, creating personal area networks with high levels of security. The GXV3275
supports Bluetooth Class 2, version 4.0 + EDR. Users could use Bluetooth to transfer files, share contact
information with other Bluetooth portable devices, use Bluetooth headset for making calls, switch calls to
the GXV3275 from mobile devices using Bluetooth hands-free profile, and listen to media (music or other
audio output) from the GXV3275.
To connect to a Bluetooth device, turn on GXV3275’s Bluetooth radio first. The first time when using a
new Bluetooth device with the GXV3275, "pair" the device with GXV3275 so that both devices know how
to connect securely to each other. After that, users could simply connect to a paired device. Turn off
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Bluetooth if it's not used.
Bluetooth related settings are under GXV3275's Settings-> Wireless & Network.
TURN ON/OFF BLUETOOTH
1. Go to GXV3275's Settings.
2. Touch Wireless & Network.
3. Check or uncheck the option for Bluetooth.
Or, users could open the top status bar->System Settings and tap on Bluetooth icon
to turn it on/off.
CHANGE BLUETOOTH DEVICE NAME
The GXV3275 uses "GXV3275" as Bluetooth device name by default. The device name will be visible to
other devices when connecting them. Follow the steps below to change the name:
1. Go to GXV3275's Settings.
2. Turn on Bluetooth.
3. Select Wireless & Network->Bluetooth settings.
4. Press Menu button
and tap on "Rename phone".
5. Enter a name and tap on "Done".
PAIR GXV3275 WITH A BLUETOOTH DEVICE
Before connecting GXV3275 with other Bluetooth device, users must pair them first. They will stay paired
afterwards unless they are unpaired.
1. Go to GXV3275's Settings.
2. Select Wireless & Network and turn on Bluetooth.
3. Tap on Bluetooth settings.
4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices.
5. The GXV3275 scans and displays the IDs of all available Bluetooth devices in range. If the device
you would like to pair with does not show up in the list, ensure that the other device is turned on and
set to be discoverable.
6. If the GXV3275 stops scanning before the other device is ready, press Menu button
and select
"Search for devices".
7. Once the Bluetooth device shows up in the result, tap on it to start pairing. Confirm the passkey in the
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prompted message (if any). Or If passcode is required, please refer to the device's documentation or
other procedures to obtain the passcode.
Figure 144: GXV3275 Bluetooth - Paired Device
UNPAIR A BLUETOOTH DEVICE
1. In the Bluetooth settings, tap on the Bluetooth device.
2. Tap on Unpair.
For more information about Bluetooth feature on the GXV3275, please refer to the link below:
http://www.grandstream.com/products/gxv_series/gxv3275/documents/gxv3275_bluetooth_guide.pdf
EHS HEADSET
The GXV3275 supports normal RJ9 headset and EHS headset (Plantronics and Jabra). To use
Plantronics EHS headset:
1. Go to the GXV3275 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics
EHS" or "Jabra EHS" and reboot the phone to take effect.
2. Connect EHS Headset to the GXV3275. Insert headset connector into the RJ9 headset port on the
back of GXV3275.
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USB
The GXV3275 supports USB connection with USB storage devices. To connect and access USB storage
device:
1. Insert USB storage device into USB port at the back of the GXV3275.
2. It will take a few seconds for the GXV3275 to prepare the connection. Then the USB storage icon
will show on the status bar.
3. To access USB storage, go to GXV3275 MENU->File Manager->USB Disk. Tap on it to access and
manage your data.
Figure 145: USB Storage Device Connected to GXV3275
SD CARD
1. Insert your SD card into SD Card slot at the back of GXV3275. Please make sure the SD Card is
inserted with right direction on the GXV3275 as indicated on the SD card slot.
2. It will take a few seconds for the GXV3275 to prepare the connection. Then the SD Card icon
will
show on the status bar.
3. To access SD Card, go to GXV3275 MENU->File Manager->sdcard. Tap on it to access and
manage your data.
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HDMI DEVICE
1. Plug one end of the mini HDMI cable into the mini HDMI port on the GXV3275.
2. Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV. You might
need adjust the resolution on the LCD display or TV for proper display.
3. On the GXV3275, go to Settings->Display. Make sure the HDMI is turned on. A HDMI icon will show
on the top status bar
.
Figure 146: Settings->Display->HDMI
4. In LCD Settings->Display, tap on "HDMI Display Settings", an adjusting bar will show on the screen.
Scroll to the left or right to adjust the display on the output TV or LCD screen. Once done, tap on OK.
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Figure 147: Settings->Display->HDMI Display Settings
5. When the phone uses speaker, the audio output will be using the HDMI output device.
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EXPERIENCING THE GXV3275 APPLICATION PHONE
Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on
firmware releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical
support member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Enterprise Application phone, it will be sure to bring
convenience and color to both your business and personal life.
* Android is a trademark of Google Inc.
* Skype and Lync are Registered Trademarks of Microsoft Corporation.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
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