Canon i320 printer Technical information

Color Bubble Jet Printer
Quick Start Guide
Canon i320 Color Bubble Jet Printer Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written
consent of Canon U.S.A., Inc.
© 2002 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use
guide to your Canon i320 Color Bubble Jet Printer. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Specifications are subject to change without notice.
As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
Trademarks
Canon is a registered trademark of Canon Inc. PhotoRecord is a trademark of Canon Information
System Research Australia. Macintosh, Mac and the Mac logo are registered trademarks of Apple
Computer, Inc., registered in the U.S. and other countries. All other product and brand names are
trademarks of their respective owners.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
Contents
Contents
Basic Printing
Turning the Printer’s Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Advanced Printing
Applications Included in the CD-ROM Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing photographs with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printing photographs with Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Accessing Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Aligning Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Troubleshooting
Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Appendix
User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
CANON LIMITED WARRANTY --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
1
Basic Printing
Basic Printing
Note
This Quick Start Guide describes some of the features of your
i320 printer and how to use them. For more information, view
the i320 User's Guide on the Setup Software & User's Guide
CD-ROM, or use the online help in your printer interface:
While in the printer's Properties window press the F1 key, or
click? in the upper right corner then click the feature you want
to know more about, or click the Help button when displayed.
Turn Balloon Help on by selecting Help, then Show Balloon
Help.
Turning the Printer’s Power On
1
Turn on the printer by pressing the POWER button.
The POWER lamp flashes while the printer warms up and changes to steady (nonflashing) green when the printer is ready.
Note
2
If the POWER lamp changes to orange and begins flashing,
refer to the section "Handling
Handling Error Messages"
Messages on page 42.
Basic Printing
Loading Paper
„ Print Media to Avoid
Do not use the following types of paper. Using such paper will not only produce
unsatisfactory results, but can also cause the printer to jam or malfunction.
• Folded, curled or wrinkled paper
• Damp paper
• Excessively thin paper (less than 64 gsm or 17 lb)
• Excessively thick paper* (more than 105 gsm or 28 lb)
*non-Canon branded paper
• Picture postcards
• Postcards affixed with photos or stickers
• Envelopes with double flaps
• Sealed envelopes
• Envelopes with an embossed or treated surface
• Any type of paper with holes (such as loose-leaf)
„ Loading the Print Media
In this example, description is provided of the steps used to load Plain Paper in your
printer.
• For detailed information on the specialty media Canon provides for use with its
various printers, refer to the section "Using
Using Special Media"
Media on page 5.
• Consult the User’s Guide for detailed instructions on how to load envelopes and
specialty media in the printer.
1
Flatten the four corners of the paper before loading it.
Important
When paper is curled, hold the opposing curled corners and
gently bend them in the opposite direction until the paper
becomes completely flat.
3
Basic Printing
2
Prepare to load paper.
(1) Open and pull out the
paper rest.
(2) Pull out the paper output tray.
3
Load the paper.
Limit Mark
Do not load beyond this Load Limit Mark.
(1) Insert the paper into the
sheet feeder with print
side facing up.
(2) Align the paper stack snug
against the right side of
the sheet feeder.
(3) Press the paper guide and slide it against
the left side of the stack of paper.
Note
4
z Do not stack more than 50 sheets in the paper output tray.
z Do not touch the printed surfaces until the ink dries. For
specific drying times, refer to the instructions packaged
with your media.
Basic Printing
Using Special Media
Canon recommends that you use genuine Canon media to insure optimal print quality.
„ Photo quality media
•
•
•
•
•
•
•
Photo Paper Pro
Photo Paper Plus Glossy
Matte Photo Paper
Glossy Photo Paper
Glossy Photo Cards
High Gloss Photo Film
High Resolution Paper
„ Media suited to business
documents
• High Resolution Paper
• Transparencies
5
Basic Printing
„ Canon Special Media
Media Type
Paper Rest Load Limit
Printer driver setting
Media Type
Bubble Jet Paper
Up to 100 sheets
Plain Paper
Brilliant White Paper
Up to 100 sheets
Photo Paper Pro
Letter:10 sheet
4” x 6”: up to 20 sheets
Photo Paper Pro*1*2
Photo Paper Plus Glossy
Letter:up to 10 sheets
4” x 6”: up to 20 sheets
Photo Paper Plus Glossy
Matte Photo Paper
Up to 10 sheets
Matte Photo Paper
Glossy Photo Paper
Up to 10 sheets
Glossy Photo Paper
High Resolution Paper
Up to 80 sheets
High Resolution Paper
High Gloss Photo Film
1 sheet
High Gloss Photo Film
Glossy Photo Cards
Up to 20 sheets
Glossy Photo Paper *1
T-Shirt Transfers
1 sheet
T-Shirt Transfer
Transparencies
Up to 30 sheets
Transparency
Note
6
z For detailed description of print media types, refer to the
User’s Guide.
z *1:When loading Letter size paper on the auto sheet feeder,
do not load the paper at once. To avoid sticking, load the
necessary number of paper (up to 10 sheets) one at a time.
z *2: Print settings are much easier to select if you use the
applications included on the Setup Software & User’s Guide
CD-ROM when printing with Photo Paper Pro (4” x 6”) and
Glossy Photo Cards.
For instructions on how to print from the software
applications, refer to the Photo Application Guide.
Basic Printing
Printing with Windows
Note
1
2
Note that the names of features and functions listed in Print
menus and dialog boxes may vary, depending on the
software application you are using. The steps described in
this section are for printing in Windows XP.
Create a document or open a file to print.
Open Printer Properties dialog box.
(1) Select Print from the application software's File menu.
(2) Ensure that Canon i320
is selected.
(3) Click Preferences or
Properties
Note
In Windows 2000, click the Main tab in the Print dialog box.
7
Basic Printing
3
Specify the required settings.
(1) Click Media Type to select
the type of media loaded in
the printer.
(2) Click OK.
OK
Note
4
z From the Page Setup tab select the correct document size to
be printed.
z To adjust Print Quality settings, select Custom and click Set.
Set
You can control quality in the Set Print Quality dialog box.
z For details about other printer driver functions, refer to the
User’s Guide or Help.
z Select Preview before printing by clicking the check box.
This displays a preview screen that allows you to confirm
the selected printing effects and how your document will
look when printed. Some applications do not contain the
function to display the preview.
Print the Document
(1) Click Print.
Print
Note
8
You can cancel a print job in progress by simply pressing the
RESUME/CANCEL
button.
Basic Printing
Printing with Macintosh
Note
1
2
z The menu screens and dialog boxes that appear may vary,
depending on the software application you are using.
z The steps described in this section are for printing in Mac OS 9.
Create a document or open a file to print.
Select Paper Size.
(1) Select the Page Setup from the application software's File menu.
(2) Select the desired paper
size from the Paper Size
pull-down menu.
(3) Click OK.
OK
3
Specify the required settings.
(1) Select Print from the application software's File menu.
(2) Select the Media Type from
the pull-down menu.
(3) Select a type of document
from the Print Mode pulldown menu.
(4) Click Print.
Print
9
Basic Printing
Note
z When you select a type of document from the Print Mode
pull-down menu, the document will be printed in colors and
print quality suited to the characteristics of the Media Type
you have selected.
Text:
Select when printing documents consisting
Text
mainly of text.
Graphic:
Graphic
Select when printing documents consisting
mainly of graphs and graphics (illustrations)
with strong color definition.
Photo:
Photo
Select when printing documents consisting
mainly of photographs and graphics featuring
fine color gradation.
Manual:
Manual
If you select Manual,
Manual the Details button will
become selectable. Click Details button to
display the Detailed Setting dialog box where
you can fine-tune the Print Quality and
Halftoning settings.
Refer to the User’s Guide.
z For details about the printer driver functions, refer to the
User’s Guide or Help.
z You can cancel a print job in progress by simply pressing
the RESUME/CANCEL
button.
10
Advanced Printing
Advanced Printing
Applications Included in the CD-ROM Package
The Setup Software & User’s Guide CD-ROM includes photo applications
designed to edit the photographs taken by digital camera and print them as
photo-lab quality prints without standard white borders. Please use the
application(s) suitable for your print purposes.
Note
z To install applications, refer to Easy Setup Instructions.
z For details about photo applications, refer to the Photo
Application Guide included on the Setup Software & User’s
Guide CD-ROM.
„ Easy-PhotoPrint (Windows)
You can make Borderless Printing easily and quickly, just by selecting a photograph
taken with a digital camera and the paper type on which to print. You can also use
simple editing features such as trimming and image rotation.
It is Exif Print (Exif 2.2) compatible.
„ ImageBrowser (Macintosh)
You can import photographs taken with a digital camera into the computer, edit and
caption them.
You can also make Borderless Printing or an Index Print without difficulty.
It is Exif Print (Exif 2.2) compatible.
„ ZoomBrowser EX/PhotoRecord (Windows)
You can import photographs taken with a digital camera into the computer, edit and
caption them, and print them in an album.
PhotoRecord is Exif Print (Exif 2.2) compatible.
„ PhotoStitch (Windows/Macintosh)
You can merge a selected sequence of photographs to create a panoramic photo.
11
Advanced Printing
Printing photographs with Windows
This chapter describes only the steps used to print from photo applications included with
your Setup Software and User’s Guide CD-ROM using the Borderless Printing mode.
Note
Media Types Suitable for Borderless Printing
Media types compatible with Borderless Printing include
Photo Paper Plus Glossy (4" x 6") and Photo Paper Pro (4" x
6").
Follow the simple steps below to create prints of digital camera photographs with EasyPhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif
2.2).
• Exif Print (Exif2.2) is a new worldwide standard. Under Exif2.2, the digital camera
can record data tags for specific camera settings and functions such as whether the
flash was on or off, if the camera was in portrait or night scene mode, etc.
BJ Printers support Exif Print and use Easy-PhotoPrint to read camera data precisely,
producing optimal prints.
This enables you to create prints that reproduce your vision more accurately than
ever before.
• Easy-PhotoPrint can handled only JPEG files (filename extension: .jpg and .jpeg).
1
Start Easy-PhotoPrint.
(1) Insert the memory card in the computer.
This chapter describes only the steps used for printing the photographs stored
in the card as an example. We recommend you consult your memory card
documentation for instructions on how to set the memory card in the computer.
(2) Click Start,
Start select All Programs (or Programs),
Programs Canon Utilities,
Utilities Easy-PhotoPrint,
Easy-PhotoPrint
and then Easy-PhotoPrint.
Easy-PhotoPrint
The 1.Image Selection sheet is displayed.
12
Advanced Printing
2
Select photographs.
(1) Select the folder containing the photograph you want to print. (Select memory
card folder, then the folder containing the digital photographs.)
All photographs in the selected folder are displayed.
Guidance
Thumbnail
Folder window
(2) Click the [+] button on the thumbnail of the photograph you want to print and
specify the number of copies.
The number of copies increases.
The specified number of copies displayed.
The number of copies decreases.
13
Advanced Printing
3
Select the paper.
(1) Click the 2.Paper
Selection tab.
(2) Select the size of the
paper you use from
Paper Size.
Size
(3) Select the type of the
paper you use from
Media Type.
Type
4
Select the layout.
(1) Click the 3. Layout/
Print tab.
(2) Select Borderless(full).
Borderless(full)
(3) Load the media type specified in the 2.Paper Selection tab.
(4) Click Print.
Print
14
Advanced Printing
Printing photographs with Macintosh
This chapter describes only the steps used to print from photo applications included with
your Setup Software and User’s Guide CD-ROM using the Borderless Printing mode.
Note
Media Types Suitable for Borderless Printing
Media types compatible with Borderless Printing include
Photo Paper Plus Glossy (4" x 6") and Photo Paper Pro (4" x
6").
Follow the simple steps described below and learn how to create color prints of digital
camera photographs with ImageBrowser using Borderless Printing.
Exif Print (Exif2.2) is a new worldwide standard. Under Exif2.2, the digital camera can
record data tags for specific camera settings and functions such as whether the flash was
on or off, if the camera was in portrait or night scene mode, etc.
BJ Printers support Exif Print and use ImageBrowser to read camera data precisely,
producing optimal prints.
This enables you to create prints that reproduce your vision more accurately than ever
before.
1
Start ImageBrowser.
(1) Insert the memory card in the computer.
This chapter describes the steps used for printing the photographs stored in the
card. We recommend you consult your memory card documentation for
instructions on how to set the memory card in the computer.
(2) Double-click the Canon ImageBrowser (alias) icon on the desktop.
If the Canon ImageBrowser icon is not displayed on the desktop, open the
Canon ImageBrowser folder, in which the ImageBrowser program has been
installed, and double-click the ImageBrowser icon in the folder.
15
Advanced Printing
2
Select photographs.
(1) Select the folder containing the photograph you want to print. (Select memory
card folder, then the folder containing the digital photographs.)
All photographs in the selected folder are displayed.
(2) Click the photograph
you want to print.
(3) Click PRINT and select
Layout printing from
the pull-down menu.
The Layout Options dialog box appears and layout selection wizard starts.
3
Enter layout options.
(1) Select Tiled photo printing.
printing
(2) Click Next.
Next
16
Advanced Printing
(3) Click Page setup…
setup….
4
Select Borderless Printing.
(1) Select Borderless Printing
(2) Select a paper size from the
Paper Size pull-down menu.
The menu only displays
those paper sizes
compatible with Borderless
Printing.
(3) Click OK.
OK
A message box pops up, displaying the information about printing. Read the
message and click OK.
OK
This returns you to the Layout Options dialog box.
17
Advanced Printing
5
Specify the number of photographs to print on one page.
(1) Select 1(1×1) from the No.
of images pull-down menu.
(2) Click OK.
OK
6
Print the photograph.
(1) Click PRINT.
PRINT
The Print dialog box is displayed.
18
Advanced Printing
(2) Select a type of media for
printing from the Media Type
pull-down menu.
(3) Select Photo from the Print
Mode pull-down menu.
(4) Load the selected paper in the printer.
(5) Click Print.
Print
Accessing Printer Driver
The Printer Properties dialog box can be opened from either within an
application, or directly from the Windows Start menu.
Note
z This manual refers to Windows XP operation.
The operations may vary depending on your operating
system.
z Depending on your application program, the command and
menu names may differ, and there may be more steps
involved in opening the Printer Properties dialog box. For
further details, see the user's manual for your application.
„ Opening the Printer Properties dialog box from your application
program
1
In your application, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the File menu.
2
Ensure that Canon i320 is selected. Then click Preferences (or Properties).
The Printer Properties dialog box opens.
19
Advanced Printing
„ Opening the Printer Properties dialog box directly from the Start
menu
This method is used for maintenance operations such as print head cleaning, or to
specify printer settings common to all application programs.
When the Printer Properties dialog box is opened from the Start menu, additional tabs
appear, including the Details tab. These do not appear when the Printer Properties
dialog box is opened from within an application.
For further information about these additional tabs, refer to your Windows
documentation.
1
Click Start and select Control Panel, Printers and Other Hardware, and then
Printers and Faxes.
For non-XP Windows, Click Start,
Start select Settings,
Settings and then Printers.
Printers
2
3
Select the Canon i320 icon.
Open the File menu and select Printing Preferences (or Properties).
The Printer Properties dialog box opens.
20
Advanced Printing
Using Printer Driver Options
Getting to know the basic features of your printer driver will provide you with
sufficient expertise to print a wide range of images and documents.
The illustrations below provide a basic introduction to the many features
offered by your printer driver.
Note
For detailed description of the printer driver functions, refer to
the User’s Guide.
Printing with Borderless Printing
Reducing Noise from Images Recorded with
Digital Camera
Smoothing the Rough Edges of Certain
Images
Automatically Resizing the Image to Fit the
Page
Resizing the Image by Selecting the Scaling
Ratio
Adding Illustrated Effect to Documents
21
Printing Maintenance
Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in
the ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to clean the nozzles.
Step 1
"Printing
Printing the Nozzle Check Pattern"
Pattern on page 23
If the print quality is poor
Step 2
"Print
Print Head Cleaning"
Cleaning on page 25
If the problem remains
Step 3
"Print
Print Head Deep Cleaning"
Cleaning on page 27
Still the problem remains
Step 4
"Replacing
Replacing an Ink Tank"
Tank on page 32
Note
z If ink tank replacement does not resolve the problem,
contact the Customer Care Center.
z If ruled lines are printed misaligned, adjust the print head
position.
See "Aligning
Aligning Print Head"
Head on page 29
z You will be alerted if you enable a low ink warning.
22
Printing Maintenance
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects normally
from the print head nozzles. Use this function when printed results are
blurred or the color is incorrect.
1
2
With the printer on, load a sheet of Letter paper in the printer.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties dialog box directly from the Start menu
menu" on
page 20
3
Print the Nozzle Check Pattern.
(1) Click the Maintenance tab.
(2) Click Nozzle Check
Check.
(3) When the confirmation message is displayed, click OK.
OK
See "Examining
Examining the Nozzle Check Pattern"
Pattern on page 24
23
Printing Maintenance
1
2
With the printer on, load a sheet of Letter paper in the printer.
Open the Printer Utility dialog box.
(1) Select Page Setup... in the File menu
3
(2) Click Utilities to open the Printer Utility dialog box.
Print the Nozzle Check Pattern.
(1) Select Test Print from the
pull-down menu.
(2) Click Nozzle Check
Check.
(3) When the confirmation message is displayed, click OK.
OK
See "Examining
Examining the Nozzle Check Pattern"
Pattern on page 24
„ Examining the Nozzle Check Pattern
The nozzle check pattern should appear as follows when ink is discharged properly.
Examine the nozzle check pattern output by the printer.
(1) Lines missing here indicate the print
head requires cleaning.
See "Print
Print Head Cleaning
Cleaning" on page 25
24
Printing Maintenance
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged.
Cleaning the print head consumes ink, so perform print head cleaning only
when necessary.
1
2
Ensure that the printer is on.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties dialog box directly from the Start menu
menu" on
page 20
3
Start Print Head Cleaning.
(1) Click the
Maintenance tab.
(2) Click Cleaning.
Cleaning
(3) When a confirmation message is displayed, click OK.
OK
25
Printing Maintenance
1
2
Ensure the printer is on.
Open the Printer Utility dialog box.
(1) Select Page Setup...
Setup in the File menu.
(2) Click Utilities to open the Printer Utility dialog box.
3
Start Print Head Cleaning.
(1) Select Cleaning
from the pulldown menu.
(2) Click Cleaning.
Cleaning
(3) When the confirmation message is displayed, click OK.
OK
Important
Note
Do not perform any other operations until the print head
cleaning finishes. This takes about 50 seconds.
z Print head cleaning can be performed also from the printer
itself. Ensure the printer is on. Hold down the RESUME/
CANCEL button until the POWER lamp flashes once.
z After print head cleaning finishes, print the nozzle check
pattern to verify that the print head nozzles are clean.
See "Printing
Printing the Nozzle Check Pattern"
Pattern on page 23
26
Printing Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try print
head deep cleaning, which is a more powerful process. Print head deep
cleaning consumes ink, so perform this procedure only when necessary.
1
2
Ensure the printer is on.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties dialog box directly from the Start menu
menu" on
page 20
3
Start Print Head Deep Cleaning.
(1) Click the Maintenace tab.
(2) Click Deep Cleaning.
Cleaning
(3) When the confirmation message is displayed, click OK.
OK
27
Printing Maintenance
1
2
Ensure the printer is on.
Open the Printer Utility dialog box.
(1) Select Page Setup… in the File menu.
(2) Click Utilities to open the Printer Utility dialog box.
3
Start Print Head Deep Cleaning.
(1) Select Cleaning
from the pulldown menu.
(2) Click Deep
Cleaning.
Cleaning
(3) When the confirmation message is displayed, click OK.
OK
Important
Note
The process takes one or two minutes to complete, so simply
wait until the POWER lamp stops flashing.
After print head deep cleaning finishes, print the nozzle check
pattern to verify that the print head nozzles are clean.
See "Printing
Printing the Nozzle Check Pattern"
Pattern on page 23
If the head is still not clean after the second deep cleaning,
replace ink tank.
See "Replacing
Replacing an Ink Tank
Tank" on page 32
Ink tank replacement does not resolve the problem, the print
head may be worn out. Contact the Customer Care Center.
28
Printing Maintenance
Aligning Print Head
If ruled lines are printed misaligned, adjust the print head position.
1
2
With the printer on, load a sheet of Letter paper in the printer.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties dialog box directly from the Start menu"
menu" on
page 20
3
Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
Alignment
(3) When the confirmation message
is displayed, click OK.
OK
(4) After the pattern is
printed, click Yes.
Yes
29
Printing Maintenance
4
Align the Print Head.
(1) Look at the print-out. From the patterns, select the most even, least irregular
patterns and enter the number that corresponds.
(2) Enter the numbers.
(3) Click OK.
OK
Note
If it is difficult to pick up the best pattern on Column F, pick the
setting that produces the least noticeable vertical white
stripes.
Less noticeable white stripes
More noticeable white stripes
(4) When the confirmation message is displayed, click OK.
OK
1
2
Ensure the printer is on.
Open the Print Utility dialog box.
(1) Select Page Setup… in the File menu.
(2) Click Utilities to open the Printer Utility dialog box.
30
Printing Maintenance
3
Print the pattern.
(1) Select Test Print from
the pull-down menu.
(2) Click Print Head Alignment.
Alignment
4
Align the Print Head.
(1) Look at the print-out. From the patterns, select the most even, least irregular
patterns and enter the number that corresponds.
(2) Enter the numbers.
(3) Click Send.
Send
Note
If it is difficult to pick up the best pattern on Column F, pick the
setting that produces the least noticeable vertical white
stripes.
Less noticeable white stripes
More noticeable white stripes
(4) Click Close.
(5) Click OK.
31
Printing Maintenance
Replacing an Ink Tank
When replacing an ink tank, check the model number very carefully.
The printer will not print properly if the wrong ink tank is used, or installed in
the incorrect position.
With this printer, ink tanks must be installed from the right in the order indicated below.
• Black: BCI-24 Black
• Color: BCI-24 Color
„ Replacing Ink Tanks
When ink tanks run out of ink, replace them using the following steps.
1
Ensure that the printer is on, and then open the front cover.
The print head holder moves to the center.
2
Remove the empty ink tank.
(1) Pull the tab on the ink tank towards you to release.
(2) black
(1) color
Then lift it from its slot.
Do not touch the lock lever; remove only the ink tank.
Important
32
z Handle ink tanks carefully to avoid staining clothing or
the surrounding area.
z Discard empty ink tanks according to the local laws and
regulations regarding disposal of consumables.
Printing Maintenance
3
Prepare a replacement tank
(1) Unpack a new ink tank and remove the orange protective cap.
Important
4
z Do not re-attach the protective cap once you have
removed it.
z Once the protective cap is removed, do not touch the
open ink port.
Insert the ink tank
(1) Insert the ink tank into a slot.
(2) Press on the tab until the ink tank snaps firmly into place.
5
Close the front cover.
The print head holder moves to the right.
Note
z Once an ink tank has been used, do not remove it from the
printer and leave it out in the open. This will cause the ink
tank to dry out and the printer may not function properly if
it is reinstalled.
z Color ink consumption may occur even when black-andwhite or grayscale printing is specified.
Color ink is consumed in the head cleaning and deep
cleaning, which are necessary to maintain the printer’s
capabilities.
33
Printing Maintenance
„ Resetting the Ink Counter
When an ink tank is replaced, the ink counter must be reset. The low ink warning is
only displayed properly if the ink counter is reset.
Message Prompting Confirmation of Ink Tank Replacement
When the front cover remains open for a certain period of time, the printer will output a
message prompting you to confirm replacement of the ink tank at the start of the next
print job.
Note
1
If a new user logs on using the Switch User feature in
Windows XP, the printer will not output the message asking
for confirmation of ink tank replacement. This is why it is
important to open the printer driver’s Properties dialog box
and manually reset the ink tank counter in the Maintenance
tab whenever an ink tank is replaced.
Check the message, and click Yes or OK
When using Windows:
2
When using a Macintosh:
Select the replaced ink tank, and click OK.
When both black and color ink tanks have been replaced, select both Black and
Color.
When using Windows:
34
When using a Macintosh:
Printing Maintenance
Important
Mistakenly clicking No or Cancel,
Cancel instead, will prevent the
Ink Low alert from functioning properly. If this happens,
manually reset the ink counter according to the following
procedure.
Resetting the Ink Counter in Printer Properties dialog box:
z When using Windows:
1. Open the Printer Properties dialog box and click the
Maintenance Tab.
2. Click Ink Counter Reset.
Reset
3. Select the newly installed ink tank, then click OK.
OK
z When using a Macintosh:
1. Open the Page Setup dialog box.
2. Click Utilities and select Low Ink Warning Setting
Setting.
3. Click Ink Counter Reset.
Reset
4. Select the newly installed ink tank, then click OK.
OK
35
Printing Maintenance
„ How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning
has been preset to be automatically displayed.
When you reset the ink counter, it will assume the ink tank is full regardless of how
much ink actually remains. The reset is the only way to match the counter value with an
actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The '!' shows a low ink level in the ink tank.
BJ Status Monitor (Windows)
BJ Status Dialog (Macintosh)
The color ink becomes low.
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank
The ink counter cannot work correctly unless you synchronize it with the actual ink
level. The ink counter can only be adjusted when it is reset at the time a new ink tank
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
Important
36
If you did not reset the counter when you installed the
current ink tanks, the low ink warning may not function
correctly, until the next time you replace the ink tanks. Also,
ensure you treat both counters separately.
Refer to the section "Low
Low Ink Warning Accompanied by Ink
Tank Icon With '?'
'?'" on page 45
Troubleshooting
Troubleshooting
This section provides troubleshooting tips for the most common printing
problems. Troubleshooting usually falls into one of the following categories.
Refer to the User's Guide for additional information on topics not covered in
this section.
• "Cannot
Cannot Install the Printer Driver"
Driver on page 38
• "Print
Print Quality is Poor or Contains Errors
Errors" on page 39
• "Troubleshooting
Troubleshooting Printer Hardware
Hardware" on page 40
• "Paper
Paper Does Not Feed Properly
Properly" on page 41
• "Handling
Handling Error Messages
Messages" on page 42
• "An
An Error Message Appears on the Screen
Screen" on page 43
Note
When error occurs
The BJ Status Monitor opens and displays a message when
an error occurs. Take the appropriate action described in the
message.
The message may vary depending on your operating system.
When using Windows Me or Windows 98, click the Guide tab
and follow the on-screen instructions.
37
Troubleshooting
Cannot Install the Printer Driver
Problem
Possible Cause
Cannot Install the Installation
Printer Driver
procedure not
followed correctly
Try This
Follow the installation instructions from the Easy Setup Instructions packaged
with your printer.
Note
If the installer was forced to terminated due to an error,
Windows may be unstable. Remove the CD-ROM from the CDROM drive and restart the computer. Try reinstalling the printer
driver.
If the problem persists, refer to your Windows documentation
for more information.
Other applications
running in the
background
Other open applications on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions for installing the printer driver.
Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive
If printer driver installation did not start automatically when you inserted the CDROM into the CD-ROM drive:
1. Click Start and select My Computer.
Computer
2. Double-click the CD-ROM icon.
For non-XP Windows, open the My Computer window, and then double-click the
CD-ROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
Installation CDROM not working
properly
Confirm that there are no problems with the Setup Software & User’s Guide CDROM.
Use Windows Explorer to confirm that the CD-ROM can be read.
Confirm that the CD-ROM icon is displayed on the desktop.
If there is any problem with the CD-ROM,
CD-ROM contact the Customer Care Center.
Unable to proceed
beyond the Printer
Port screen
38
Reinstall the printer driver
1. Click Cancel.
Cancel
2. When the Terminate Installation screen
is displayed, click OK.
OK
3. Click Exit,
Exit then remove the CD-ROM.
4. Turn the printer off.
5. Restart the computer.
6. Carefully follow the procedures
described in the Easy Setup
Instructions and reinstall the driver.
Troubleshooting
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not come
out/Printing is
Blurred/ Colors are
Wrong / White
Streaks
Ink tank is not seated
properly
Print head nozzles
clogged
Check that the ink tanks are firmly seated in the print head and reseat them if
necessary.
Print the nozzle check pattern to check for uneven ink output.
When a specific color is missing from the nozzle check pattern, clean the print
head.
If ink supply is uneven: See "Print
Print Head Cleaning"
Cleaning on page 25
Check that your paper is loaded with the correct print side facing up.
Media not loaded
print-side up
Note
Follow the instructions packaged with your specialty media for
loading and handling.
Incorrect paper type
On the Main tab, confirm that the Media Type selected matches the paper
loaded.
Print Quality not set
properly
In the Print dialog box, confirm that the Media Type selected matches the
paper loaded.
Be sure to set the Print Quality setting to High for Windows or Fine for
Macintosh.
On the Main tab, click High for the Print Quality setting.
1. Select Manual in the Print Mode pull-down menu in the Print dialog box and
then click Details.
Details
2. Click the Quality icon and then drag the Print Quality slide bar to the Fine
end.
Photos printed on
Image data may better Be sure to set the Print Quality setting to High for Windows or Fine for
4” x 6”-sized Photo fit on 4” x 6” Photo
Macintosh. (See how to set the print quality at the above.)
Paper Plus Glossy
Paper Pro Perforated
If this does not resolve the problem, try printing on 4” x 6” Photo Paper Pro
have an uneven,
paper or printer driver Perforated paper.
white edge on the
may need to be
4” side of paper.
correctly adjusted.
Lines are uneven or Print head is
Align the print head. See "Aligning
Aligning Print Head"
Head on page 29
broken
misaligned
Printed Paper Curls Printed paper too thin Use High Resolution Paper or Photo Paper Pro to print images that require a
or Ink Blots
lot of ink (i.e. pictures with intense colors or photographs).
Color Intensity setting Reduce the Intensity setting in the printer driver and try printing again.
is too high
1. Open the Printer Properties dialog box.
2. On the Main tab, select Manual for Color Adjustment,
Adjustment and then click Set.
Set
3. Drag the Intensity slide bar to adjust the intensity.
Paper feed roller is
dirty
Printed Surface is
Scratched
Inappropriate paper
type used
1. Open the Print dialog box.
The Print dialog box can be opened by selecting Print in the File menu.
2. In the Print Mode pull-down menu, select Manual and then click Details.
Details
3. Click the Color icon, then drag the Intensity slide bar to set the intensity.
Clean the paper feed roller.
See "Paper
Paper Does Not Feed Properly"
Properly on page 41
Check to see if the paper you are printing on is too thick or curled.
See "Print
Print Media to Avoid"
Avoid on page 3
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Make sure that the paper you are using is
compatible with Borderless Printing.
See "Media
Media Types Suitable for Borderless Printing
Printing" on page 13
39
Troubleshooting
Troubleshooting Printer Hardware
Problem
Possible Cause
Try This
Printer Does Not
Start or Printer
Stops During
Print Jobs
Print head has
overheated due to
long periods of
continuous printing
Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution
The area around the print head can become extremely hot
during extended print operation. Always avoid touching the
print head and its peripheral components.
Printing highresolution
photographs and
graphics
Wait until the print job finishes.
The POWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Printer cable is too
long
Avoid using USB cables longer than 16.4 feet.
There may be
problems in your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
BJ Print Monitor in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties dialog box directly from the Start menu
menu""
on page 20
2. Click Maintenance tab and then Start Status Monitor.
Monitor
3. Click Display Print Queue.
Queue
4. Select Cancel All Documents in the Printer menu.
Click Yes when a confirmation message appears.
The print job is deleted.
Note
In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Documents in the Printer menu.
1. Double-click BJ Print Monitor in the Extensions in the System Folder.
2. Click to select an undesired document and click
The print job is deleted.
Cannot Print to
End of Job
Incorrect page size
selected
.
Verify that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper load.
- Check the Page Setup tab in the Printer Properties dialog box (for Windows) or
the Page Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Not enough free
space on hard disk
40
Your operating system may be out of free disk space.
Check the available space on your computer’s hard disk.
Troubleshooting
Paper Does Not Feed Properly
Problem
Paper Does Not
Feed Properly
Possible Cause
Try This
Inappropriate
paper type used
Check to see if the paper you are printing on is too thick or curled.
See "Print
Print Media to Avoid
Avoid" on page 3
Paper feed roller is
dirty
Follow the steps described below to clean the paper feed rollers.
1. Ensure the Printer is on and there is no paper loaded in the printer.
2. Open the Printer Properties dialog box.
3. Click the Maintenance tab.
4. Click Roller Cleaning.
Cleaning
5. The confirmation message is displayed.
Follow the instruction on the screen.
1. Ensure the Printer is on and there is no paper loaded in the printer.
2. Open the Page Setup dialog box.
3. Click Utilities....
Utilities...
4. Select Cleaning from the pull-down menu.
5. Click Roller Cleaning.
Cleaning
6. The confirmation message is displayed.
Follow the instruction on the screen.
Paper Jams
1. Gently pull the jammed paper out of the sheet feeder slot or the paper output
slot, whichever is easier.
•If the paper tears and some of it is left in the printer, turn the printer off, then
open the front cover and remove the piece of paper. Do not touch internal
parts in the printer. If you cannot reach or remove the torn paper, do not
attempt to disassemble the printer yourself. Contact the Customer Care
Center.
•If you cannot extract the paper, turn the printer off, and then turn it back on.
The remaining paper will be ejected automatically.
2. Close the front cover and reload the paper into the paper rest, then press the
RESUME/CANCEL button on the printer.
41
Troubleshooting
Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of
flashes indicate the type of error that has occurred. Count the flashes and
take the appropriate action to correct the error.
Number of
flashes
Possible Cause
Try This
Two flashes
Indicates printer is
out of paper
Three flashes
Indicates paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL button. See "Paper
Paper Jams"
Jams on page 41
Six flashes
Indicates print head Install print head. If print head is already installed, remove the print head and
not installed
check the contacts for foreign matter, then reinstall.
After reinstall the print head, you may need to realign it.
Seven flashes
Indicates defective
print head
Remove the print head and check the contacts for foreign matter, then reinstall.
If the print head fails to work properly after reinstalling it, contact the Customer
Care Center.
Eight flashes
Indicates waste ink
tank almost full
The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flash indicates that this tank is nearly full.
Press the RESUME/CANCEL button to clear the error so printing can continue.
Contact the Customer Care Center.
Note
42
POWER lamp flashes
alternately green and
orange
Reload paper and press the RESUME/CANCEL button.
An error that requires contacting the Customer Care Center may have occurred.
Turn off and unplug the printer from the power supply. Then plug the printer back
in and turn it back on. Should the problem persist, contact the Customer Care
Center.
Troubleshooting
An Error Message Appears on the Screen
Problem
Possible Cause
Try This
Printer not ready
The power lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady(non-flashing)green when it
is ready for use or when the print job is completed.
Paper is not
loaded.
Load paper and press the RESUME/CANCEL button.
Faulty connection
Ensure the printer cable is securely connected to the computer.
Error Writing /
Output to USBxxx
Note
If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, there may be a fault in the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer port error
Verify printer port status
Double-click Universal Serial Bus (USB) controllers on the Device Manager
dialog box, then double-click Canon i320 to see the status.
Refer to the User’s Guide for instructions on how to verify status.
Printer port
settings and printer
interface do not
match
Confirm that the destination Printer Port is set to USBPRNnn(Canon i320) or
USBnn(Canon i320) (where nn represents a number). the settings are not
correct, follow the procedures described in the Easy Setup Instructions and
reinstall the printer driver.
Refer to the User’s Guide for instructions on how to verify status and the
remedial action to take.
Printer driver is not
installed properly.
Uninstall then reinstall the printer driver.
1. Click Start,
Start and select All Programs (or Programs),
Programs Canon i320,
i320 and Uninstall.
Uninstall
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall
the printer driver.
“Error No.: X202”
Not enough
memory
Not enough memory for printing. Increase available memory by closing any
other applications currently running.
Printer driver fault
There is a problem with the printer driver. Uninstall, then reinstall printer driver.
Refer to the User’s Guide for instructions on how to uninstall the printer driver.
Printer not ready
If the POWER lamp is off, turn the printer on.
If the POWER lamp is flashing green, the printer is initializing. Wait until the
POWER lamp stops flashing.
“Error No.: X203”
“Error No.: X300”
Printer not properly Ensure the printer is securely connected to the computer.
connected
Note
If you are using switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, there may be a fault in the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer not selected 1. From the Apple menu, select Chooser.
Chooser
in chooser
2. Click the i320 icon and ensure i320 is selected as the target connection.
If not, select it.
Note
If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.
43
Troubleshooting
Problem
Have you replaced
an ink tank with a
new one? message
appears
Possible Cause
Try This
If the ink tank has
been replaced with
a new one.
Click Yes or OK to reset the ink counter.
See "Resetting
Resetting the Ink Counter"
Counter on page 34
If the front cover
Click No or Cancel on the dialog box described above.
has been open for a
You can choose the option to disable the display of this confirmation message.
certain period (the
ink tank has not
been replaced).
1. Ensure the printer is on and open the Printer Properties dialog box.
2. On the Maintenance tab, click Low Ink Warning Setting.
Setting
3. Clear a check box of Display a confirmation message of Ink tank replacement
and click Send.
Send
1. Ensure the printer is on and open the Page Setup dialog box.
2. Click Utilities to open the Printer Utility dialog box.
3. Select Remaining Ink level Setting from the pull-down menu and click Low
Ink Warning Setting.
Setting
4. Clear a check box of Display a confirmation message of Ink tank replacement
and click Send.
Send
44
Troubleshooting
Problem
Possible Cause
Low Ink Warning
Accompanied by Ink
Tank Icon With '?'
Failure to reset ink
counter when
installing new ink
tank
Try This
The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "Resetting
Resetting the Ink Counter
Counter" on page 34
Note
A“?” is displayed next to the Ink counter between the time
one ink tank is removed and the ink counter is reset when
the next one is installed. Display of the “?” can be disabled
by unchecking the Display low Ink Warning check box.
1. Ensure the printer is on and open the Printer Properties dialog box.
2. On the Maintenance tab
tab, click Low Ink Warning Setting icon.
3. Clear a check box of Display low ink warning off and click Send.
Send
1. Ensure the printer is on and open the Page Setup dialog box.
2. Click Utilities to open the Printer Utility dialog box.
3. Select Remaining ink level setting from the pull-down menu and click Low
Ink Warning Setting.
Setting
4. Clear a check box of Display low ink warning off and click Send.
Send
45
Appendix
Appendix
User’s Guide Table of Contents
Your printer’s User’s Guide offers detailed information on the following topics.
Glossy Photo Paper GP-301N/GP-301
How to Use This Manual
Printer Parts and Their Function
Useful Printing Techniques
Printing with Borderless Printing
Reducing Noise from Images Recorded
with Digital Camera
Achieving Vivid Reproduction of Images
with Lots of Greens and Blues
Printing with Color and Brightness
Automatically Optimized
Adjusting Print Quality
Smoothing the Rough Edges of Certain
Images
Automatically Resizing the Image to Fit
the Page
Resizing the Image by Selecting the
Scaling Ratio
Printing Multiple Pages on a Single Page
Enlarge a Document by Printing it on
Multiple Pages
Printing Multiple Pages for Assembly into
a Booklet
Printing on Both Sides of the Page
Printing Stamped Messages on
Documents
Printing Background Images on
Documents
Adding Illustrated Effect to Documents
Printing Entire Image in Single Color
Printing in Grayscale
Reversing the Page Printing Order
Printing on Nonstandard Size Paper
Reducing the Sound of Printer Operation
Registering Printer Driver Settings
Printing Media
Compatible Media Types
Envelopes
High Resolution Paper HR-101N
46
High Gloss Photo Film HG-201
Glossy Photo Cards FM-101
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Photo Paper Plus Glossy PP-101
Matte Photo Paper MP-101
Transparencies CF-102
T-Shirt Transfers TR-201
Checking the Status of the Printer
BJ Status Monitor Functions
BJ Backgrounder and BJ Background
Monitor
BJ Printer Monitor
BJ Print Monitor
Troubleshooting
Cannot Install Printer Driver
Print Quality is Poor
Printer Does Not Start or Stops During
Print Jobs
Paper Does Not Feed Properly or Paper
Jams
The POWER Lamp Flashes Orange
An Error Message is Display on the Screen
Problems Unique to Windows
Problems Unique to the Macintosh
Appendix
Printing Area
Using the Printer with a Network
Uninstalling Printer Drivers
Uninstalling the User’s Guide
Printer Driver Functions(Windows)
Printer Driver Functions (Macintosh)
Appendix
Specifications
Printer
Printing resolution:
2400 X 1200 dpi. max.
Print speed *
*Print speed may vary with the content of the
document and the processing speed of the
host computer.
Black printing
Draft: 10 ppm
Standard: 7.9 ppm
Color printing
Draft: 7 ppm
Standard: 3.6 ppm
Print width:
203.2 mm max. (8.0 in)
Resident print control mode:
Canon extended mode
Receive buffer:
32 KB
Interface:
USB 2.0 Full Speed
Acoustic noise level:
Approx. 45 dB (A) (in the highest print quality mode)
Operating environment:
Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment:
Temperature: 0 to 40°C (32 to 95°F)
Humidity: 5 to 95% RH (no condensation)
Power supply:
Europe AC 230 V±10%, 50 Hz
USA/Canada AC 120 V, 60 Hz
Australia AC 240 V, 50 Hz
Power consumption:
Standby: Approx. 1 W
Printing: Approx. 14 W
Dimensions
15.15 (W) X 7.67 (D) X 6.49 (H) in
(without a paper rest and paper output tray retracted):
Weight:
Approx. 2.4 kg (5 lb.)
Graphic image printing:
Data format:
Canon extended mode: Raster image format
Resolution:
Canon extended mode: 300, 600, 1200, 2400 dpi
Print Head:
Black: 320 nozzles (600 dpi)
Cyan, Magenta, Yellow: 128 nozzles per each color (600 dpi)
47
Appendix
Printer
Ink Tanks:
Capacity (pages):
Black (BCI-24 Black) approx. 300*1, approx. 520*2
Color (BCI-24 Color) approx. 170*2
*1 1500 characters per page, normal text, at standard and plain
paper mode with Windows XP printer driver
*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and
plain paper mode with Windows XP printer driver
BJ Printer Driver Systems Requirements
z Use a computer on which Windows XP, Windows 2000,
Windows Me, or Windows 98 can operate.
z USB* interface
z Available hard-disk space for printer driver installation
Windows XP/Windows 2000: 50MB
Windows Me/Windows 98: 15MB
z Use a Macintosh series computer equipped with USB
interface on which Mac OS 8.6 or later can operate.
z 30MB of available hard-disk space for printer driver
installation
*USB operation can only be guaranteed on a PC with preinstalled Windows XP, Windows 2000, Windows Me, or
Windows 98. (This includes Windows XP, Windows 2000, or
Windows Me upgraded from pre-installed Windows 98 or
later)
Additional Systems Requirements for User's Guide
z
z
z
z
48
Pentium®‚
Pentium ‚ 75 MHz equivalent or higher processor (Pentium®‚
(Pentium ‚ 133MHz equivalent or higher processor recommended )
2x or higher CD-ROM drive (4x or higher recommended)
20 MB of available hard-disk space
Microsoft Internet Explorer 5.0 or later
Appendix
Safety Precautions
Please read the safety warnings and cautions provided in this manual to
ensure that you use your printer safely. Do not attempt to use printer in any
way not described in this manual.
Warning
You may cause an electric shock/fire or damage the printer if
you ignore any of these safety precautions.
Choosing a location
Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply
Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord.
Do not place heavy objects on the power cord.
Never plug the printer into a power socket that is shared with other
equipment (extension lead/cord, 2- or 3- way adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt
collects on the plug and the power outlet. If the printer is placed at a location
exposed to a lot of dust, smoke, or high humidity, the dust that collects on the
plug absorbs moisture and may cause insulation failure and fire.
fire
Cleaning the printer
Use a damp cloth to clean the printer. Never use flammable solvents such
as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the
printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the
printer.
Maintaining the printer
Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside
the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the
printer
Do not use flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the printer.
49
Appendix
Caution
You may cause injury or damage the printer if you ignore any of
these safety precautions.
Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Ensure that the area around the power outlet is kept clear at all times so you
can easily unplug the power cord if necessary.
When moving the printer, carry the printer at both ends.
Power supply
Never remove the plug by pulling on the cord.
Do not use an extension lead/ cord.
Never use a power supply voltage other than that supplied in the country of purchase.
The correct power supply voltage and frequency is as follows:
Europe: AC 230V ± 10M%, 50Hz
USA/Canada: AC 120V, 60Hz
Australia: AC 240V, 50Hz
Working around the
printer
Never put your hands or fingers in the printer while it is printing.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners. etc.) on top of the printer.
Do not turn over the printer.
Ink may leak out and stain the sorrounding area.
Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake print heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a print head after printing.
The metal parts may be very hot and could cause burns.
50
Appendix
Regulatory Information
Color Printer Model: K10217 (i320)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
Canadian Radio Interference Regulations
This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.
51
Appendix
CANON LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished
Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days
from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA
repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired,
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA
repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement.
This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be
no warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment
and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment
covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed
by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are
sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or
fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such nonCanon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:
(a)
Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident,
electrical current fluctuations, improper use, failure to follow operating or maintenance instructions, or environmental
conditions, prescribed in Canon USA’s user’s manual or other documentation, or services performed by someone other
than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions
will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user’s manual
or other documentation for the Product.
(b)
Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally
frequent service calls or service problems.
(c)
If the Product has had it serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CDROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE
PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS
CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS
AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR
EXCLUSIVE REMEDY.
52
Appendix
Canon offers a full range of customer technical support* options:
•
•
•
•
•
For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked
questions (www.canontechsupport.com
www.canontechsupport.com)
www.canontechsupport.com
Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-423-2366)
24-hour, Fax-On-Demand System for Product specifications and technical information (1-800-526-4345)
Free live technical support Monday—Saturday (excluding holidays) for Products still under warranty (1-757-413-2848)
The location of the ASF nearest you (1-800-423-2366, select “automated support options”)
If the problem cannot be corrected by using one of the above technical support options, repair options are available at the
time of your call to the Free live technical support number above or via the website at www.canontechsupport.com
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
*
Support program specifics are subject to change without notice.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
53
Index
Index
A
Aligning Print Head .................................................... 29
An Error Message Appears on the Screen .................... 43
print head holder .......................................................33
Print Quality ....................................................8, 10, 39
Printer Properties dialog box ................................. 7, 39
Printing the Nozzle Check Pattern ...............................23
B
R
BJ Print Monitor ......................................................... 40
BJ Status Monitor .................................................37, 40
Borderless Printing ..........................11, 12, 15, 21, 39
Replacing an Ink Tank .......................................... 22, 32
RESUME/CANCEL button ........................................ 8, 10
C
CANON LIMITED WARRANTY --- (USA Only) .................. 52
Chooser ..................................................................... 43
Cleaning .................................................................... 25
S
Safety Precautions .....................................................49
Specifications ............................................................47
T
D
Troubleshooting .........................................................37
Deep Cleaning ........................................................... 27
W
E
Warranty ....................................................................52
When Printing Becomes Faint or Colors are Incorrect ...22
Easy-PhotoPrint ...................................................11, 12
Examining the Nozzle Check Pattern ........................... 24
Exif Print ....................................................... 11, 12, 15
H
Handling Error Messages ........................................... 42
I
ImageBrowser .....................................................11, 15
Ink tank ...............................................................32, 33
O
Opening the Printer Properties dialog box directly from the
Start menu .......................................................... 20
Opening the Printer Properties dialog box from your
application program ............................................ 19
P
Page Setup ................................................................ 40
Page Setup dialog box ............................................... 40
Paper feed roller ........................................................ 41
Paper Size ................................................................... 9
PhotoRecord .............................................................. 11
PhotoStitch ............................................................... 11
POWER button ............................................................. 2
POWER lamp ................................................................ 2
Print dialog box ......................................................... 39
Print Head Cleaning ................................................... 25
Print Head Deep Cleaning ........................................... 27
54
Z
ZoomBrowser EX ........................................................11