Use& CareGuide CfxWminute timer Stop time Clean indicator light w II \ Oven vent Burner grates SUrfaCe burner and oven controls Anti-tip bracket Literature pat (not shown) seal Self-clianing oven Ove: burner (not shown) \ Removable oven door SELF-CLEANING GASRANGE SF370PEW(Shown) SF365BEW Contents Thank you appliance. the Owner vided with Page Important Safety Instructions ........ .3 Using Your Range .......................... .6 Using the surface burners .............. .6 Setting the clock ............................ .7 Using the Minute Timer .................. .6 Using the oven controls .................. .9 Baking ........................................ .9 Adjusting the oven temperature control .................................... IO Broiling ..................................... .I I Using the automatic MEALTIMER” clock.. ....................................... .13 The oven vent .............................. .15 The storage drawer ....................... 15 complete the form below. Have this information ready if you need service or call with a question. l Copy model and serial numbers from plate (located under cooktop) and purchase date from sales slip. l Keep this book, the Cooking Guide and sales slip together in the Literature Pac. Caring For Your Range ................ .17 Model Number Control panel and knobs .............. .17 Surface burner grates .................. .I8 Surface burners ........................... .19 Removable cooktop ..................... .20 Using the Self-Cleaning cycle.. ..... .21 Cleaning tips ................................ .25 The oven light .............................. .26 Serial Number Purchase Service If You Need Service Or Assistance ............................... .27 Whirlpool Cooking Product Warranty ....................................... ..32 Date Company Phone Number You are responsible for: l 01990 Whirlpool Corporation l l l l 2 for buying a Whirlpool Please complete and mail Registration Card prothis product. Then Installing and leveling the range on a floor strong enough to support its weight, and where it is protected from the elements. (See the Installation Instructions.) Making sure the range is not used by anyone unable to operate it properly. Properly maintaining the range. Using the range only for jobs expected of a home range. Making sure the range is secured by properly installed anti-tip bracket(s), with rear leveling leg(s) positioned under bracket(s). ImportantSafetyInstructions Gas ranges have been thoroughly tested for safe and efficient operation. However, as with any appliance, there are specific installation and safety precautions which must be followed to ensure safe and satisfactory operation. FOR YOUR SAFETY l DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. THE FUMES CAN CREATE A FIRE HAZARD OR EXPLOSION. l IF 1. 2. 3. 4. l FOR YOUR SAFETY l YOU SMELL GAS: OPEN WINDOWS. DON’T TOUCH ELECTRICAL SWITCHES. EXTINGUISH ANY OPEN FLAMES. IMMEDIATELY CALL YOUR GAS SUPPLIER. IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE INJURY OR PROPERTY DAMAGE. REFER TO THIS MANUAL. FOR ASSISTANCE OR ADDITIONAL INFORMATION CONSULT A QUALIFIED INSTALLER, SERVICE AGENCY, MANUFACTURER (DEALER) OR THE GAS SUPPLIER. - IMPORTANT TO THE INSTALLER: PLEASE LEAVE THIS INSTRUCTION BOOK WITH THE UNIT. TO THE CONSUMER: PLEASE READ AND KEEP THIS BOOK FOR FUTURE REFERENCE. 3 Important Safety Instructions Continued l Install or locate the range only in accordance with the provided Installation Instructions. It is recommended that the range be installed by a qualified installer. The range must be properly connected to the proper gas supply and checked for leaks. The range must also be properly connected to electrical supply and grounded. md8dd l l l l 4 To reduce the risk of tipping of the appliance, the appliance must be secured by properly installed antitip bracket(s). To check if the bracket(s) is installed properly, remove the storage drawer (see page 15) and verify that the anti-tip bracket(s) is engaged. Gas fuels and combustion can result in potential exposure to chemicals known to cause cancer or reproductive harm. For example, benzene is a chemical which is a part of the gas supplied to the range. It is consumed in the flame during combustion. However, exposure to a small amount of benzene is possible if a gas leak occurs. Formaldehyde, carbon monoxide and soot are by-products of incomplete combustion. Properly adjusted burners with a bluish rather than a yellow flame will minimize incomplete combustion. Do not operate the range if it is not working properly, or if it has been damaged. Do not use the range for warming or heating the room. Persons could be burned or injured, or a fire could start. 9 Do not attempt to light the oven burner during a power failure. Personal injury could result. l Use the range only for its intended use as described in this manual. l Do not wear loose or hanging garments when using the range. They could ignite if they touch a hot surface burner and you could be burned. 9 Do not touch surface burners, areas near burners or interior surfaces of oven. Areas near surface burners and rntenor surfaces of an oven become hot enough to cause burns. Duri~guSe,donottouch,orlet l l l clothing or other flammable materials contact surface burners, areas near surface burners or interior surfaces of oven. Other surfaces of the range may become hot enough to cause burns; such as, the oven vent opening, the surface near the vent opening, the cooktop, the oven door and window. Make sure the utensils you use are large enough to contain food and avoid boil-overs and spill-overs. Heavy splattering or spill-overs left on a range can ignite and burn you. Pan size is especially important in deep fat frying. Turn pan handles inward, but not over other surface burners. This will help reduce the chance of burns, igniting of flammable materials, and spills due to bumping of the pan. Use only dry potholders. Moist or damp potholders on surface burners may result in burns from steam. Do not let potholder touch surface burners. Do not use a towel or bulky cloth for a potholder. They could catch on fire. l l l l l l l l l l Check to be sure glass cooking utensils are safe for use on the range. Only certain types of glass, glass-ceramic, ceramic, earthenware or other glazed utensils are suitable for ranges without breaking due to the sudden change in temperature. Do not use decorative covers or trivets over the surface burners. Do not heat unopened containers. They could explode. The hot contents could cause burns and container particles could cause injury. Grease is flammable and should be handled carefully. Let fat cool before attempting to handle it. Do not allow grease to collect around cooktop or in vents. Wipe spillovers immediately. Do not use water on grease fires. Never pick up a flaming pan. Smother flaming pan on range by covering with a well-fitted lid, cookie sheet or flat tray. Flaming grease outside of pan can be extinguished with baking soda or, if available, a multipurpose dry chemical or foam-type extinguisher. Never leave surface burners unattended at high heat settings. A boil-over could result and cause smoking and greasy spill-overs that may ignite. Make sure surface burners are off when you are finished, and when you are not watching. Use care when opening oven door. Let hot air or steam escape before removing or replacing food. Always position oven racks in desired location while oven is cool. DO not store flammable materials on or near the range. They could l l l l l l l l l l l l explode or burn. Do not store things children might want above the range. Children could be burned or injured while climbing on it. Do not leave children alone or unattended in area where the range is in use. They should never be allowed to sit or stand on any part of the range. They could be burned or injured. Never use a match or other flame to look for a gas leak. Explosion and injury could result. Know where your main gas shut off valve is located. Keep range vents unobstructed. Clean your range regularly. See care and cleaning instructions in this manual. Be sure all range parts are cool before cleaning. Do not clean door heat seal. It is essential for a good seal. Care should be taken not to rub, damage, or move the seal. Clean only parts recommended in this Use and Care Guide. Do not use oven cleaners. No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven. Before self-cleaning the oven, remove broiler pan, broiler grid, oven racks and other utensils. Do not use your oven to clean miscellaneous parts. Do not repair or replace any part of the range unless specifically recommended in this manual. All other servicing should be referred to a qualified technician. Disconnect the electrical supply before servicing the range. . SAVE THESE INSTRUCTIONS . 5 UsingYourRange Usingthe surface burners Control knobs must be pushed in, then turned to the LITE position. The clicking sound is the ignition sparking. To stop the clicking sound after the burner lights, turn the control knob back to a desired setting. The control knob has markings for HI, medium and low, however, it can be set anywhere between HI and OFF. Surface burner markers The solid dot in the surface burner marker shows which surface burner is turned on by that knob. liquids to a boil. Use a medium setting to continue cooking or to fry chicken or pancakes; for gravy, puddings and icing; to cook large amounts of vegetables. Use a low setting to keep food warm until ready to serve. NOTE: Do not cook with the control in the LITE position. In case of a prolonged power failure: Surface burners can be manually lighted. Hold a lighted match near a burner and turn the control to the LITE position. After the burner lights, turn the control to the desired setting. Burn, Fire and Explosion Hazard Burner flame should not extend beyond the edge of the cooking utensil. The flame can burn you and cause poor cooking results. l Be sure all control knobs are turned to OFF when you are not cooking. Someone could be burned or a fire could start if a burner is accidentally left ON. l If the flame should go out while cooking, or if there is a strong gas odor, turn the burners OFF. Wait five minutes for the gas odor to disappear, before relighting burner. If gas odor is still present, see safety note on page 3. Failure to follow these precautions could result in explosion or fire. l Do not attempt to light the oven burner during a power failure. Personal injury could result. l Setting the clock Push in and turn the Minute Timer 2. Let the Minute Timer Knob pop out. Turn clockwise until Minute Timer hand points to OFF. The clock setting will change if you push in the knob when turning. Usingthe Minute Timer The Minute Timer does not start or stop the oven. It works like a kitchen timer. Set it in minutes up to an hour. You will hear a buzzer when the set time is up. Do not push in the knob when setting the Minute Timer. 1. Without pushing it in, turn the Minute Timer Knob until the timer hand passes the setting you want. 2. Without pushing in, turn the knob back to the setting you want. When the time is up, a buzzer will sound. To stop the buzzer, turn the Minute Timer hand to OFF. NOTE: Pushing in and turning the Minute Timer Knob changes the clock setting. Usingthe oven controls Baking 1. Position the rack(s) properly before turning on the oven. To change rack position, pull rack out to stop, raise front edge and lift out. The rack(s) should be placed so the top of the food will be centered in the oven. Always leave at least 1 l/2 to 2 inches (4-5 cm) between the sides of the pan and the oven walls and other pans. For more information, see the Cooking Guide. 2. Set the Oven Selector to BAKE. 3. Push in and turn the Oven Temperature Control to the baking temperature you want. The oven burner will automatically light in 50-60 seconds. 4. Preheat the oven for 10 minutes. Put food in the oven. NOTE: Do not place food directly on the oven bottom. 5. During baking, the oven burner will turn on and off to maintain the temperature setting. When baking is done, turn both the Oven Selector and the Oven Temperature Control to OFF. 9 Using Your Range Continued Adjusting the oven temperature control Does your oven seem hotter or colder than your old oven? The temperature of your old oven may have shifted gradually without you noticing the change. Your new oven is properly adjusted to provide accurate temperatures. But, when compared to your old oven, the new design may give you different results. If, after using the oven for a period of time, you are not satisfied with the temperature settings, they can be adjusted by following these steps: 1. Pull the Oven Temperature Control Knob straight off and turn upsidedown. 2. Loosen both locking screws. Note the position of the indicator below the degree markers. screws 3. To lower the temperature, hold knob handle firmly and turn skirt clockwise to move indicator one degree marker to the right. Each degree marker equals about 10°F (5°C). 4. To raise temperature, hold knob To lower v To raise handle firmly and turn skirt counterclockwise to move indicator one degree marker to the left. Each degree marker equals about 10°F (5°C). Tighten the locking screws and replace the control knob. 10 Broiling Refer to the Cooking Guide for additional broiling information. 1. Position the rack before turning the oven on. Refer to broiling chart on next page for recommended rack positions and broiling times. 2. Preheat the broiler for 5 minutes before using. This heats the special ceramic coating on the burner reflector, which then radiates the heat rays into the food. 3. Put the broiler pan and food on the rack. 4. Completely close the oven door to assure proper broiling temperatures. 11 Using Your Range Continued Broiling tips l l l l l l l Use the broiler pan and grid for broiling. They are designed to drain excess liquid and fat away from the cooking surface to help prevent spatter, smoke or fire. If you broil small quantities, you may want to use a small broiler pan. They are available in the housewares section of many department stores. For best broiling results, preheat at BROIL for 5 minutes. Do not preheat with broiler pan in place. Rack position determines how infrared rays cook your food. The lower the position, the more broiler grid area covered by the rays. See chart below for more information. To sear meat, place broiler pan at one of the higher rack positions so that meat is very near the flame. Small steaks, hamburger patties, etc., may be broiled in the higher rack positions. To cook large steaks and other thick l cuts of meat well done, move them to a lower rack position after searing. After broiling, remove the broiler pan from the oven when you remove the food. Drippings will bake on the pan if it is left in the heated oven. l l Fire Hazard Place meat the correct distance from the burner. Meat placed too close to the burner may spatter, smoke, burn or catch fire during broiling. To ensure adequate grease drainage, do not use cookie sheets or similar pans for broiling. Also, covering the broiler grid with foil is not recommended. Poor drainage of grease may result in fire. If foil is used, cut slits in foil to correspond with all openings in broiler grid. Grease can then drain away and cool in pan. Broiling chart The times and temperatures shown are provided as a general guide. Both may be varied to brown food or to achieve desired doneness. TIME IN MINUTES FOOD I SIZE 1 RACK POSITION 2nd from top rare medium well rare medium well Chicken Fish 3/4- 1 l/4” 1 l/4-2” 2 lb. split Pieces l/2” fillet I 1 l/2” lb. whole 1 2NDSIDE 4-6 Middle 6 4 2nd from top 2nd from top Middle 2nd from top 2nd from top Middle Middle Middle 2nd from top 2nd from too 3 5 7 6 8 12 2 3 5 4 6 12 Ham l/2” thick 2nd from top Lamb chops Pork chops 112” thick l/2” thick 2nd from top 2nd from top 12 lsT SIDE 25 - 30 lo- 15 15 I 12 7 - 9 (skin side down) 6 6 5 4 4 6 4 10 Usin the automatic MEAfTIMER’”clock The automatic MEALTIMER’” clock is designed to turn the oven on and off at times you set, even when you are not around. Automatic baking is ideal for foods which do not require a preheated oven such as meats and casseroles. Do not use the automatic cycle for cakes, cookies, etc...undercooking will result. To delay start and stop automatically: 1. Position the oven rack(s) properly, and place the food in the oven. 2. Make sure the clock is set to the correct time of day. 3. Push in and turn the Start Time Knob clockwise to the time you want baking to start. 4. Push in and turn the Stop Time Knob clockwise to the time you want the oven to shut off. 5. Set the Oven Selector to TIME BAKE. 6. Push in and turn the Oven Temperature Control to the baking temperature you want. The oven will now start and stop automatically. 7. After baking is done or to stop the oven before preset time, turn both the Oven Selector and the Oven Temperature Control to OFF. 13 Using Your Range Continued To start baking now and stop automatically: 1. Position rack(s) properly, and place the food in the oven. 2. Make sure the clock is set to the correct time of day. 3. Push in and turn the Stop Time Knob clockwise to the time you want the oven to shut off. Make sure the Start Time Knob is out. 4. Set the Oven Selector to TIME BAKE. 5. Push in and turn the Oven Temperature Control to the baking temperature you want. 6. After baking is done or to stop the oven before the preset time, turn both the Oven Selector and the Oven Temperature Control to OFF. To avoid sickness and food waste Nhen using the MEALTIMER” :ontrol: nDo not use foods that will spoil while waiting for cooking to start, such as dishes with milk or eggs, cream soups, and cooked meats or fish. Any food that has to wait for cooking to start should be very cold or frozen before it is put in the oven. MOST UNFROZEN FOODS SHOULD NEVER STAND MORE THAN TWO HOURS BEFORE COOKING STARTS. ) Do not use foods containing baking powder or yeast when using delay start. They will not rise properly. ) Do not allow food to remain in oven for more than two hours after end of cooking cycle. 14 The ovenvent Hot air and moisture escape from the oven through a vent just under the backguard. The vent is needed for air circulation. Do not block the vent. Poor baking will result. Oven tent Burn Hazard When the oven is ON, pans and pan handles left near the oven vent can become hot enough to burn the user and to melt plastics. Use potholders to move pans. Never store plastics, paper or other items that could melt or burn near the oven vent, or any of the surface burners. The storage drawer The storage drawer is for storing pots and pans. The drawer can be removed to make it easier to clean under the range, and to check for installation of the anti-tip bracket(s). Use care when handling the drawer. Removing the storage drawer: 1. Empty drawer of any pots and pans before removing drawer. Pull drawer straight out to the stop. 2. Push up black plastic lever on both sides of drawer. Lever.- 15 Using Your Range Continued 3. Pull drawer out a little farther until levers stay in “up” position. Pull drawer the rest of the way out. Replacing the storage drawer: 1. Make sure ball bearings slide rail are positioned front of the opening. 2. Fit ends of drawer slide oven slide rails on both opening. 3. Slide drawer closed. on oven toward the rails into the sides of Use and care guide storage Store this booklet, along with your Cooking Guide and sales slip in the Literature Pat, inside the strorage drawer. To verify that the anti-tip bracket(s) is engaged: Remove storage drawer. Look to see if the anti-tip bracket(s) is attached to floor with screws. l Make sure rear leveling leg(s) is positioned under bracket(s). l See “Important Safety Instructions” on page 4 and Installation Instructions for further details. NOTE: The range will not tip during normal use. Tipping can occur if excessive force or weight is applied to open door without anti-tip bracket(s) properly secured. l l 16 CaringForYourRange Burn, Electrical Shock, Fire and Explosion Hazard l Make sure all controls are OFF and the range is cool before cleaning. l Do not use oven cleaners, bleach or rust removers. l Do not use gasoline or other flammable liquids or vapors to clean this or any other appliance. l Keep the appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids. mDo not obstruct the flow of combustion and ventilation air. Failure to follow these guidelines could result in burns, electrical shock, fire or explosion. Control panel and knobs 1. Turn control knobs to the OFF position. 2. Pull control knobs straight off. 3. Use warm, soapy water or spray glass cleaner and a soft cloth to wipe the control panels. Rinse and wipe Jry with a soft cloth. 17 Caring For Your Range Continued 4. Wash control knobs in warm, soapy water. Rinse well and dry with a soft cloth. Do not soak. 5. Replace control knobs by pushing them firmly into place. NOTE: When cleaning, never use steel wool, abrasives, or commercial oven cleaners which may damage the finish. After cleaning, make sure all control knobs point to the OFF position. Surfaceburner grates 1. Make sure all surface burners are off and the surrounding parts are cool. 2. Lift off the burner grates. 18 3. Wash the grates with warm, soapy water or in a dishwasher. Use a nonabrasive plastic scouring pad for heavily-soiled areas. Rinse and dry well. 4. Replace burner grates. Surfaceburners To remove the cooktop, follow the instructions in “Removable cooktop” on next page. Wipe off surface burners with warm, soapy water and a soft cloth after each I ,cn Occasionally check the burner flames for proper size and shape as shown. If flames lift off ports, are yellow, or are noisy when turned off, you may need to clean the burners (see “Cleaning tips” on page 25), or call a qualified technician for adjustment. Typical surface burner flame Replace cooktop. 19 Caring For Your Range Continued Removablecooktop 1. Remove surface burner grates. 2. Lift front of cooktop enough to clear front of range. Grasp both sides of the cooktop, lift and pull forward to remove. 3. Wipe surface under the cooktop with warm, soapy water. Use a soap-filled plastic scrubbing pad on heavilysoiled areas. 4. Replace cooktop by fitting back of cooktop into grooves in rear brackets. Lower cooktop. Replace surface l l 20 Personal Injury and Product Damage Hazard Do not try to clean under the cooktop without removing it first. The cooktop could accidentally fall and injure you. Do not drop the cooktop. Damage can result to the porcelain and the cooktop frame. Usingthe Self-Cleaning cycle The Self-Cleaning cycle uses very high heat to burn away soil. Before you start, make sure you understand exactly how to use the Self-Cleaning cycle safely. Before you start 1. Clean the areas shown by hand. They do not get hot enough during the Self-Cleaning cycle for soil to burn away. Use hot water and detergent or a soapy steel wool pad on... *The inside of the door. (The center area of the door does not need to be hand cleaned.) l The frame around the oven. Do not clean, move or bend the fiberglass seal. Poor cleaning and poor baking will result. 2. Remove the broiler pan and any pots and pans you may have stored in the oven. NOTE: The broiler pan (without grid) Hand clean frame I Hand clean door around edge I Do not hand clean seal can be cleaned in the oven only if most of the soil has been removed by handcleaning or a dishwasher. The chrome broiler grid will discolor if cleaned in the Self-Cleaning cycle. 3. Wipe out any loose soil or grease. This will help reduce smoke during the Self-Cleaning cycle. 4. If you want the oven racks to remain shiny, remove from the oven and clean them by hand. Otherwise, put oven racks on second and fourth guides (guides are counted from bottom to top). After racks are cleaned in the SelfCleaning cycle, they become harder to slide. See page 25. Heat and odors are normal during the cycle. If needed, remove them by opening a window or by turning on a vent hood or other kitcheil vent during the Self-Cleaning cycle. 21 Caring For Your Range Continued Personal Injury and Product Damage Hazard l Do not touch the oven during the Self-Cleaning cycle. It could burn you. l Do not use commercial oven cleaners in your oven. Cleaners may produce hazardous fumes or damage the porcelain finish. . Do not force the Lock Lever, you could bend or break it. The lever is designed to stay locked until the oven is cool enough to safely open. Wait until it moves freely. l Do not use foil or other liners in the oven. During the SelfCleaning cycle foil can burn or melt and damage the oven surface. l Do not block the vent during the Self-Cleaning cycle. Air must move freely for best cleaning results. l Do not leave plastic utensils near the vent. They may melt. 22 4. Move the Lock Lever to the right the Clean position. This will start the Self-Cleaning cycle. If the door is not completely closed or the lever is not all the way to the right, the cycle will not start. When the oven temperature exceeds normal baking temperatures, the door cannot be opened and the Lock Lever must not be moved. When the oven temperature reaches approximately 7OO”F, the Clean Light goes on. 5. After the Self-Cleaning cycle is completed and the oven temperature has dropped below 500°F (260%), the Clean Light goes off and the Lock Lever can be moved back to the COOK position. Do not force it. Wait until it moves easily. Turn the Oven Selector and Oven Temperature Control to OFF. 6. After the oven is cool, wipe off any residue or ash with a damp cloth. If needed, touch up spots with a soapy steel wool pad. Special tips l l l Keep the kitchen well-ventilated during the Self-Cleaning cycle to help get rid of heat, odors and smoke. Clean the oven before it gets heavily soiled. Cleaning a very soiled oven takes longer and results in more smoke than usual. If the Self-Cleaning cycle doesn’t get the oven as clean as you expected, the cycle may not have been set long enough or you may not have prepared the oven properly. Set the Self-Cleaning cycle longer the next time and hand clean areas noted on page 21. 23 Caring For Your Range Continued To stop the Self-Cleaning cycle at any time: How it works During the Self-Cleaning cycle, the oven gets much hotter than it does for baking or broiling...approximately 875°F (468°C). This heat breaks up grease and soil and burns it off. This graph shows approximate temperatures and times during a SelfCleaning cycle for 2 i/2 hours. Self-Cleaning cycle - 2 l/2 hour setting (Approximate temperatures and times) 1-F 538°C WF 427°C 600°F 316°C 400°F 204°C 200°F 93°C v START 1 I 112 hr. I I 1 hr. I I 1 l/2 hrs. I I 2 hrs. I I 2 l/2 hrs. I 3 hn. STOP Notice that the heating stops when the 2 i/2 hour setting is up, but that it takes longer for the oven to cool down enough to unlock. 24 Cleaningtips Control knobs Clean with warm, soapy water and a soft cloth. l Wash, rinse and dry well. l Do not soak. Control panels Clean with warm, soapy water or spray glass cleaner and a soft cloth. l Wash, rinse and dry well. 9 Follow directions provided with the cleaner. Exterior surfaces (other than control panels) Clean with warm, soapy water and a soft cloth. l Wipe off regularly when cooktop and oven are cool. Use a non-abrasive plastic scrubbing pad for heavily-soiled areas. l Do not use abrasive or harsh cleaners. NOTE: Do not allow food containing acids (such as vinegar, tomato or lemon juice) to remain on surface. Acids may remove the glossy finish. Also, wipe up milk or egg spills when cooktop is cool. Be careful when cleaning around model and serial number plate; the numbers wipe off easily. Surface burners Clean with warm, soapy water and a soft cloth. l Remove cooktop (see page 20). l Wipe off spills immediately after burner has cooled. For cooked-on food: Remove burner from manifold with phillips screwdriver. 9 Wash with warm, soapy water and a non-abrasive plastic scrubbing pad. l Rinse and dry well. l If ports are clogged, clean with a straight pin. Do not enlarge or distort l port. Do not use a wooden toothpick. l Do not clean surface burner in dishwasher. Surface burner grates Clean with warm, soapy water and a non-abrasive plastic scrubbing pad. . Wash, rinse and dry well. l Dry completely. Do not place in Self-Cleaning Oven. OR l Clean in a dishwasher. Broiler pan and grid Clean with warm, soapy water or a soapy steel wool pad. . Clean after each use. l Wash, rinse and dry well. l Do not clean in Self-Cleaning Oven. (See note on page 21.) Oven racks Use Self-Cleaning cycle. Leave in oven during Self-Cleaning l cycle. OR Clean with warm, soapy water or soapy steel wool pads. l Wash, rinse and dry. Use soapy steel wool pads for heavily-soiled areas. NOTE: The oven racks will discolor and be harder to slide when left in the oven during the Self-Cleaning cycle. If you want them to stay shiny, remove from the oven and clean by hand. If racks are left in the oven during the Self-Cleaning cycle, apply a small amount of vegetable oil to the sides of the racks to make them easier to slide. Oven door glass (SF370PEW only) Use spray glass cleaner or warm, soapy water and a non-abrasive plastic scrubbing pad. l Make sure oven is cool. l Follow directions provided with the cleaner. l Wash, rinse and dry well. Self-Cleaning oven For areas outside the Self-Cleaning area use warm, soapy water or soapy steel wool pads. l Follow directions starting on page 21, “Using the Self-Cleaning cycle.” . Do not use commercial oven cleaners. l Do not use foil to line the bottom of 25 your Self-Cleaning Oven. Caring For Your Range Continued The oven light The Oven Light will come on when you open the oven door. Model SF370PEW only: To turn the light on when the oven door is closed, push the Oven Light Switch on the control panel. Push the switch again to turn off the light. l l Electrical Shock and Personal Injury Hazard Make sure oven and light bulb are cool and power to the oven has been turned off before replacing the light bulb. Failure to do so could result in electrical shock or burns. The bulb cover must be in place when using the oven. The cover protects the bulb from breaking, and from high oven temperatures. Since bulb cover is made of glass, be careful not to drop it. Broken glass could cause injury. To replace the oven light: 1. Unplug appliance or disconnect at the main power supply. 2. Remove the glass bulb cover in the back of the oven by screwing it out counterclockwise. 3. Remove the light bulb from its socket. Replace with a 40-watt appliance bulb. 4. Replace the bulb cover by screwing it in clockwise. Plug in appliance or reconnect at the main power supply. NOTE: The oven light will not work during the Self-Cleaning cycle. 26 If YouNeedServiceOrAssistance.. . We suggestyou follow these steps: If burner makes a popping noise when ON: l 1. Before calling for assistance... Performance problems often result from little things you can find and fix without tools of any kind. If control knob(s) will not turn: If nothing operates: If the Self-Cleaning cycle will not operate: l l l l l l Is the gas turned on? Is the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.) Have you checked your home’s main fuses or circuit breaker box? Have instructions in this book been followed? Is the control knob set in the correct position? Is the flow of combustion and/or ventilation air to the unit obstructed? Do not obstruct air flow to and around unit. l Recheck suspected defect. If the oven will not operate: l l l Is the Oven Selector turned to BAKE or BROIL? If Oven Selector is turned to TIME BAKE, wait until start time is reached. Is the Oven Temperature Control turned to a temperature setting? Is the automatic MEALTIMER’” clock set correctly? If burner fails to light: l l l Is the range connected to electrical power? Have you checked your home’s main fuses or circuit breaker box? Are burner ports clogged? See page 25. If burner flames are uneven: . Are burner ports clogged? See page 25. If burner flames lift off ports, are yellow, or are noisy when turned off: l Is the burner wet from washing? Let dry. The air/gas mixture may be incorrect. (Call for service.) l l l l l Did you push in before trying to turn? Are the Oven Selector and the Oven Temperature Control set to CLEAN? Does the Start Time Dial show the correct time of day? Is the knob all the way out? Is the Stop Time Dial set ahead to the time you want the Self-Cleaning cycle to stop? Is the Lock Lever all the way to the right? If cooking results are not what you expected: Is the range level? Does the oven temperature seem too low or too high? See page 10. 9 If needed, have you preheated the oven as the recipe calls for? l Does the flame size fit the cooking utensil being used? (See the Cooking Guide.) l If broiling, have you completely closed the oven door? l Are you following a tested recipe from a reliable source? l Are you using pans recommended in the Cooking Guide? l If baking, have you allowed 1 l/2 to 2 inches (4-5 cm) on all sides of the pans for air circulation? l Are the pans the size called for in the recipe? l Do the cooking utensils have smooth, flat bottoms and fit the surface burners being used? See the Cooking Guide for more information on cooking problems and how to solve them. l l 27 If You Need Service Or Assistance Continued 2. If you need assistance*... Call Whirlpool COOL-LINE@service assistance telephone number. Dial free from anywhere in the U.S.: 1-800-253-l 301 and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified set-vice company in your area. If you prefer, write to: Mr. Donald Skinner Director of Consumer Relations Whirlpool Corporation 2000 M-63 Benton Harbor, Ml 49022 Please include a daytime phone number in your correspondence. 3. If you need service*... service companies. Whirlpool service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our COOL-LINE@ service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under: 28 4. If you need FSP” replacement parts*... FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance. To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2. 5. If you are not satisfied with how the problem was solved*... Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. . Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 l MACAP will in turn inform us of your action. l ‘When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request. Notes 29 Notes 30 Notes 31 WHIRLPOOL GasCookingProductWarranty GRO02 LENGTH OF WARRANTY 1 WHIRLPOOL WILL PAY FOR FULL ONE-YEAR WARRANTY FSP” replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized Whirlpool SMservice company. From Date of Purchase WHIRLPOOL WILL NOT PAY FOR A. Service calls to: 1. Correct the installation of the cooking product. 2. Instruct you how to use the cooking product. 3. Replace house fuses or correct house wiring or plumbing. 4. Replace owner accessible light bulbs. B. Repairs when the cooking product is used in other than normal, single-family household use. C. Pick-up and delivery. This product is designed to be repaired in the home. D. Damage to the cooking product caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool. WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange. If you need service, first see the “Service and Assistance” section of this book. After checking “Service and Assistance,” additional help can be found by calling our COOL-LINE@ set-vice assistance telephone number, l-800-253-1301, from anywhere in the U.S. 8 Registered TrademarwM TrademarWSM Service Mark of Whirlpool Corporation Part No. 36-303008-03-014320793 01990 Whirlpool Corporation Printed in U.S.A.