Two Speed Automatic Washers A Note to You ....................2 Washer Safety....................3 Parts and Features............4 Operating Your Washer ..............................5 Using your washer ............................5 Selecting a cycle and time ..........................7 Cycle descriptions ..........8 Rinse/drain and spin ..........................9 MAGIC CLEAN* lint filter............................9 Understanding normal washer sounds ............................9 Understanding what happens in each cycle ....................10 Caring for Your Washer..............................11 Troubleshooting ..............12 Requesting Assistance or Service ........................16 3951066A A NOTE TO YOU Thank you for buying a WHIRLPOOL* appliance. The Whirlpool Brand is committed to designing quality products that consistently perform for you to make your life easier. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care Guide. It is full of valuable information about how to operate and maintain your appliance properly and safely. Please read it carefully. Also, please complete and mail in the Ownership Registration Card provided with your appliance. The card helps us notify you about any new information on your appliance. Please record your model’s information. Whenever you call to request service for your appliance, you need to know your complete model number and serial number. You can find this information on the model and serial number label (see the diagram on the “Parts and Features” page for the location of the label). Also, record the other information shown in the next column. Model Number ______________________________ Serial Number________________________________ Purchase Date ______________________________ Dealer Name ________________________________ Dealer Address ______________________________ Dealer Phone ________________________________ Keep this book and the sales slip together in a safe place for future reference. For assistance or service, please see the “Requesting Assistance or Service” section. 2 WASHER SAFETY Your safety and the safety of others is very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others. All safety messages will be preceded by the safety alert symbol and the word “DANGER” or “WARNING.” These words mean: wDANGER You will be killed or seriously injured if you don’t follow instructions. wWARNING You can be killed or seriously injured if you don’t follow instructions. All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. IMPORTANT SAFETY INSTRUCTIONS WARNING – To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following: • Read all instructions before using the • Do not allow children to play on or in the washer. washer. Close supervision of children is necessary when the washer is used near • Do not wash articles that have been children. previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning • Before the washer is removed from solvents, other flammable, or explosive service or discarded, remove the door. substances as they give off vapours that • Do not reach into the washer if the tub or could ignite or explode. agitator is moving. Do not add gasoline, dry-cleaning • • Do not install or store the washer where it solvents, or other flammable, or explosive will be exposed to the weather. substances to the wash water. These • Do not tamper with controls. substances give off vapours that could • Do not repair or replace any part of the ignite or explode. washer or attempt any servicing unless • Under certain conditions, hydrogen gas specifically recommended in this Use and may be produced in a hot water system Care Guide. that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. • See Installation Instructions for grounding requirements. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. – SAVE THESE INSTRUCTIONS – 3 PARTS AND FEATURES Load size selector (p. 6) Normal Heavy Duty Extra Rinse Off Spin Off 96 3 Heavy Permanent Press Cool Down 6 9 12 15 Rinse Pause Large Hot Warm Warm Cold Cold Warm High Cold Warm Wash Rinse Temperature Load Size Speed Select Low Low High Super Wash Spin 18 Off Extra Rinse Off Spin Extra Large High High Low Spin Rinse Low 3 Agitate Spin Speed Select Hand Cycle control knob (pp. 7-9) Normal Light Pause Soft Wash Regular 8 Cycle - 2 Speed Medium Small Liquid bleach dispenser (p. 6) Spin Rinse ity • Large Capac 6 Off Rinse Spin Rinse X-Rinse Off Washables Off 6 Normal Light Pull Start Push Stop Delicates Detergent dispenser (p. 5) Model and serial number label (under lid) Liquid fabric softener dispenser (pp. 6 and 12) Agitator Basket Tub MAGIC CLEAN* lint filter (bottom of washer basket) (p. 10) 4 OPERATING YOUR WASHER USING YOUR WASHER wWARNING Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire. 1. Pour measured detergent into the detergent dispenser or adapter. The detergent is dispensed automatically at the beginning of the wash cycle. • Follow detergent manufacturer’s directions. To use liquid detergent: • Insert the liquid detergent adapter (labeled A in illustration) and flow Liquid detergent Flow diverter (labeled B in adapter diverter illustration) into the powdered detergent dispenser. The dispenser holds 125 mL B (1/2 cup). A wWARNING Electrical Shock Hazard Plug into an earthed plug socket outlet. Do not remove earth pin. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. To use powdered detergent: • Remove flow diverter and liquid detergent adapter. Add detergent directly to the dispenser. 2. Drop a sorted load of clothes loosely into your washer, filling to the top row of holes. • Load evenly to maintain washer balance. An off-balance load can make the washer vibrate during spin. • Mix large and small items. Larger items such as sheets should be loaded last. • Items should move easily through the wash water. Overloading can cause poor cleaning. To • reduce wrinkling of permanent press clothes and some synthetic knits, use a large load size to provide more space (see step 6). Powdered detergent dispenser continued on next page 5 OPERATING YOUR WASHER USING YOUR WASHER (CONT.) 3. (OPTIONAL STEP) Pour measured liquid bleach into the liquid bleach dispenser. Bleach will be diluted automatically during the wash part of the cycle. • Never use more than 250 mL (1 cup) for a full load. Use less with a smaller load size. • Follow the manufacturer’s directions for safe use. • To avoid spilling, use a cup with a pouring spout. Do not let bleach splash, drip, or run down into the washer basket. • Make sure you use only liquid bleach in this dispenser. 4. (OPTIONAL STEP) Pour measured liquid fabric softener into the liquid fabric softener dispenser. • Do not spill or drip any fabric softener on the clothes. • Make sure you use only liquid fabric softener in this dispenser. 6. Turn the Load Size selector to the correct setting for your wash load and the type of fabric being washed. • Choose a load size that allows the load to move freely for best fabric care. • Change the setting after the washer has started filling by turning the selector to a different setting. 7. Set the Water Temperature selector to the correct Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the crossbar in the opening. • Softener is added automatically during the rinse portion of the cycle. 5. Close the washer lid. 8. 6 setting for the type of fabric and soils being washed. • Your washer uses automatic temperature control to maintain a uniform water temperature by regulating incoming hot and cold water. This helps eliminate undissolved detergent and ensures consistent cleaning results. The cold wash is maintained at approximately 24°C (75°F). The warm wash is maintained at approximately 38°C (100°F). NOTE: Make sure that both hot and cold water taps are turned on, or the automatic temperature control feature will not work properly. • Use the warmest water safe for fabric. • Follow garment label instructions. HOT: 49°C (120°F) or above – Whites and pastels – Heavy and greasy soils WARM: 32° to 44°C (90° to 110°F) – Bright colours – Moderate to light soils COLD: 21° to 32°C (70° to 90°F) – Colours that bleed or fade (OPTIONAL STEP) Your washer has an Extra Rinse selector. For an additional rinse and spin at the end of a wash cycle, set the Extra Rinse selector to ON. OPERATING YOUR WASHER USING YOUR WASHER (CONT.) 9. Push in the Cycle Control knob and turn it to the 10. Pull out the Cycle Control knob to start wash cycle you want. See “Cycle descriptions.” • Reduce the wash time when using a small load size setting. the washer. NOTE: To stop the washer at any time, push in the Cycle Control knob. Do not stop the washer during water pump out. To restart the washer, close the lid (if open) and pull out the Cycle Control knob. SELECTING A CYCLE AND TIME This section describes the available wash cycles and will help you make the best cycle selections for your wash loads. Each cycle is designed for different types of fabric and soil levels. • The washer pauses briefly throughout each cycle. NOTE: When tested to AS2040-1990 for wash performance, the Regular/Normal cycle was selected with extra large load size, warm wash, and cold rinse. • These pauses are normal. Refer to “Understanding normal washer sounds” to learn more about the sounds you may hear during a wash cycle. Refer to “Understanding what happens in each cycle” to learn what happens during a wash cycle. 7 OPERATING YOUR WASHER CYCLE DESCRIPTIONS Permanent Press Spin Extra O Rinse Spin Rinse O Regular Normal Light Delicate 6 Pause Light 6 Normal Super Wash 12 9 12 18 Pre-Wash Rinse O 6 Extra Rinse 18 Soak Spin Spin O Spin Rinse 3 6 O Woollens Hand Washables Regular cycle The Regular cycle features high-speed agitation. High spin speeds shorten drying time. Use 6 (Light) or 12 (Normal) minutes of wash time for cleaning sturdy cotton and linen fabrics that are moderately or heavily soiled. Super Wash – The Super Wash cycle automatically prewashes the laundry and advances into the Normal cycle. (The washer does not need to be reset after the Super Wash cycle.) Use this cycle when washing heavily soiled loads that need maximum soil removal. Follow detergent manufacturer’s directions for heavily soiled clothing. Permanent Press Use the Permanent Press cycle for cleaning permanent press and some synthetic fabrics that are lightly or moderately soiled. The Permanent Press cycle starts with high agitation and then steps to low. To reduce wrinkling, this cycle features a cool-down rinse. Delicate cycle The Delicate cycle features a reduced agitation speed for gentle soil removal. Use this 6-minute cycle for cleaning delicate items and washable knits that are lightly or moderately soiled. Woollens cycle The Woollens cycle features a reduced agitation speed for gentle soil removal. Select cold wash and cold rinse water when using this cycle. Please note that the automatic temperature control feature on this machine will blend cold and warm water to give a wash water temperature of approximately 24°C (75°F). Use this 6-minute cycle for washable woollens and knits that are lightly soiled. 8 Hand Washables cycle The Hand Washables cycle features a brief period of low-speed agitation and soak time (5 seconds agitation, 30 seconds soak) which is repeated for six minutes. Low spin speed reduces wrinkling. Use this cycle for cleaning lightly soiled hand washables. Garments are labeled “Hand Wash” because: • The fibre or construction may be sensitive to agitation. • The fabric contains sensitive dyes that may bleed. Properly sort and then use your Hand Washables cycle for gentle washing. Follow care label directions for drying. Items that may shrink should be dried flat. Block these items by gently stretching to original measurements. Woollens tend to shrink more the first time they are washed. • If items appear to be floating due to trapped air, stop the washer by pushing in the Cycle Control knob. Push items down into the water. Restart the washer. Soak cycle The Soak cycle features a brief period of agitation and soak time to help remove heavy soils and stains that need pretreatment. The soak period will continue for 12 minutes. • Use warm water when soaking laundry. Hot water can set stains. • Use the amount of detergent or presoak additive recommended by the manufacturer. • After the Soak cycle ends, the Pre-Wash cycle automatically begins. Pre-Wash cycle The Pre-Wash cycle features a brief period of high speed agitation to help remove heavy soils and stains that need pretreatment. • Use warm water for prewashing stained laundry. Hot water can set stains. • After the Pre-Wash cycle ends, Super Wash automatically begins. OPERATING YOUR WASHER RINSE/DRAIN AND SPIN Rinse and Spin feature Drain and Spin feature When using extra detergent for heavily soiled clothes, or washing special-care items, you may find an extra rinse and spin is needed. • For an additional rinse and spin, push in the Cycle Control knob and turn it to any of the Rinse settings. The washer fills to the selected load size, agitates, drains, and spins. A drain and spin may help shorten drying times for some heavy fabrics or special-care items by removing excess water. • For a drain and spin, push in the Cycle Control knob and turn it to any of the Spin settings. Then pull out the Cycle Control knob. The washer drains, then spins. MAGIC CLEAN* LINT FILTER Your washer has a MAGIC CLEAN lint filter at the bottom of the basket. Wash and rinse water flow over the filter during agitation, separating the lint from the water. The lint spins out of the system during the spin part of the cycle. Basket interior If your washer drains into a tub, remove any lint collected in the tub or strainer. MAGIC CLEAN lint filter UNDERSTANDING NORMAL WASHER SOUNDS Your new washer may make sounds your old one didn’t. Because the sounds may be unfamiliar, you may be concerned about them. Don’t be; most of them are normal. The following describes some of the sounds you may hear and what causes them. During washing When you select a small load size setting, your washer has a lower water level. This may cause a clicking sound from the upper part of the agitator. During drain If water is drained quickly from your washer (depending on your installation), you may hear air being pulled through the pump during the end of draining. After drain and before spin When the cycle changes from draining to spinning, you may hear gears engaging. 9 OPERATING YOUR WASHER UNDERSTANDING WHAT HAPPENS IN EACH CYCLE When the Cycle Control knob is set to a number and pulled out, the washer fills (to the selected load size) before agitation and timing start. The washer begins agitating immediately after filling; agitation occurs with the washer lid up or down. During agitation, the agitator creates a continuous rollover action that provides a thorough cleaning of the wash load. After agitation starts, the Cycle Control knob turns clockwise until it points to an Off area and the cycle ends. NOTES: • The washer pauses briefly throughout each cycle. These pauses are normal for washer operation. • A Gentle Wash system helps protect your fabrics by reducing wash agitation speed during the last few minutes of wash agitation in the Regular and Permanent Press cycles. Sequence of cycles WASH † RINSE Fill ▼ Fill ▼ Wash selected time ▼ Rinse ▼ Drain† No agitation ▼ Drain-No agitation ▼ Spin ▼ Spin-Spray rinse ▼ The Permanent Press cycle partially drains, fills, agitates briefly, and drains. Spin ▼ Off 10 CARING FOR YOUR WASHER CLEANING YOUR WASHER Cleaning the exterior Cleaning the interior Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach. Occasionally wipe the outside of your washer to keep it looking new. Clean your washer interior by mixing 250 mL (1 cup) of liquid bleach and 500 mL (2 cups) of detergent. Pour this into your washer and run it through a complete cycle using hot water. Repeat this process if necessary. NOTE: Remove any hard water deposits using only cleaners labeled as washer safe. Cleaning the liquid fabric softener dispenser Flush dispenser periodically with warm water, as shown. Remove the dispenser by grasping the top of the dispenser with both hands and squeezing and pushing upwards with thumbs. Clean the dispenser by rinsing it under a water faucet. Replace it after cleaning. NOTE: Do not wash clothes with this dispenser removed. Do not add detergent or bleach to this dispenser; it is for liquid fabric softener use only. WINTER STORAGE, MOVING, VACATION CARE Install and store your washer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it. To winterize washer: 1. Shut off both water taps. 2. Disconnect and drain water inlet hoses. 3. Put 1 L (1 quart) of R.V.-type antifreeze in the basket. 4. Run washer on a drain and spin setting (see the “Rinse/drain and spin” section) for about 30 seconds to mix the antifreeze and water. 5. Unplug the power supply cord. To use washer again: 1. Flush water pipes and hoses. 2. Reconnect water inlet hoses. 3. Turn on both water taps. 4. Reconnect power supply cord. 5. Run the washer through a complete cycle with 250 mL (1 cup) of detergent to clean out antifreeze. Non-use or vacation care: Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should: • Unplug the power supply cord or turn off electrical power to the washer. • Turn off the water supply to the washer. This helps avoid accidental flooding (due to a water pressure surge) while you are away. 11 TROUBLESHOOTING COMMON WASHING PROBLEMS Problem... Cause... Solution ... Washer leaks NOTE: After checking these, check household plumbing. • Fill hoses not tight. • Tighten hoses. See Installation • Fill hose washers not properly seated. • • Drain hose clamp not properly installed • • • Unclog drain. Sink and standpipe • Tub moved forward during unloading, • • • • Washer won’t drain/spin Wet loads 12 or is off. Drain is clogged. causing water to deflect off tub ring. Washer not level, causing water to deflect off tub ring. Fill or spray rinses are deflecting off load. Washer is overloaded or load is unbalanced. • Instructions. Reseat (reposition) washers. See Installation Instructions. Clamp drain hose. must be able to handle 64 L (17 gallons) of water per minute. Ensure tub is centered before starting washer. Ensure front feet are installed and nuts are tightened. Level washer. Redistribute the load, or reduce load size. • Drain hose is clogged. • Unclog hose. See Installation • Lid is open. • End of drain hose more than 183 cm • • • • • Use less detergent. • Check electrical source or call (72 inches) above floor. Too much detergent – excessive sudsing. Low voltage or using an extension cord. Instructions for proper installation of drain hose. Close the lid. Lower drain hose. electrician. Do not use extension cords. • Wrong cycle for load being washed. • Choose a cycle with a higher spin • Cold rinses. • Washer continues to fill/drain or cycle stuck NOTE: Washer pauses briefly throughout each cycle. This is normal. • Top of drain hose is lower than water • Raise the drain hose. It must be • • • Drain hose taped into standpipe. • Washer makes noise • Load is unbalanced. • Washer is not level. • Redistribute load. • Level washer. Reset rear leveling • • • • level in washer. Drain hose fits too tightly into standpipe. Nuts on front feet not tight. Yellow shipping strap with cotter pins not completely removed. speed. Cold rinses leave loads wetter than warm rinses. This is normal. higher for proper operation. Adjust drain hose for loose yet secure fit. See Installation Instructions. Do not seal off drain hose with tape. The hose needs an air gap. legs. See Installation Instructions. Tighten nuts. See Installation Instructions. TROUBLESHOOTING COMMON WASHING PROBLEMS (CONT.) Problem... Cause... Solution... Washer makes noise (cont.) • • This is normal. • • • This is normal. Won’t fill/rinse/agitate or wrong temperature Washer stops Agitator operation Water level seems too low or washer not completely filling Washer tub is crooked • • • Gears engaging after drain and before spin. Upper part of agitator clicks during wash. Power cord not plugged in. Cycle Control knob is not lined up. • • Water inlet valve screens are plugged. Water is turned off. Both cold and hot water taps must be turned on. • • • • • • Hot and cold hoses are reversed. Inlet hoses are kinked. Power cord not plugged in. No power at plug. • • • • • Fuse blown or circuit breaker open. • • • Using an extension cord. Cycle Control knob is not lined up. • • • • Cycle Control knob not pulled out. Washer at pause in Permanent Press cycle (approximately 2 minutes). Machine is overloaded. • • • • • • The top of the agitator moves only in one direction. The top of the agitator is loose. The top of the agitator is much higher than the highest water level. This creates a perception of the washer not being full. Plug in power cord. Turn Cycle Control knob to the right slightly and pull to start. Clean screens. Turn on water. Make sure both cold and hot water supplies are turned on. Reverse hoses. Straighten hoses. Plug in power cord. Check electrical source or call electrician. Replace fuse or reset circuit breaker. If problem continues, call electrician. Do not use extension cords. Turn knob to the right slightly and pull to start. Set and pull out knob. Allow cycle to continue. • • Wash smaller loads. • • This is normal. Push tub to center before starting. This is normal. Ensure front feet are installed and nuts tightened. Level washer. Reset rear leveling legs. See Installation Instructions. • Tub is pulled forward when unloading. • • • Tub moves. Washer not level. • • This is normal. This is normal. continued on next page 13 TROUBLESHOOTING COMMON WASHING PROBLEMS (CONT.) Problem... Cause... Solution... Residue or lint on load • Improper sorting. • • Overloading. • • Paper or tissue in pockets. • • Not enough detergent. • • Detergent not dissolving. • • Wash water colder than 21°C (70°F). • • Overloading. Improper use of washer. • • Improper use of liquid bleach. • • • • Sharp items not removed from pockets; fasteners not fastened. Items damaged before washing. • Improper use of fabric softener. • • • Iron (rust) in water. Not enough detergent used, causing soil to be redeposited. Dye transfer due to not sorting loads properly. Dye transfer due to not unloading washer promptly. • • • Not removing load promptly. • • Wrong cycle for fabrics being washed. • • Overloading. • • Wash water not warm enough to relax wrinkles. Use warm rinses. Hoses reversed. • Tearing Stains on load • • Load is wrinkled • 14 • • • • Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by colour. Lint can be trapped in load if overloaded. Wash smaller loads. Clean out pockets before washing. Use enough detergent to hold lint in water. Use wash water warmer than 21°C (70°F). Use wash water warmer than 21°C (70°F). Loads should move freely during wash. Wash smaller loads. Do not pour liquid bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Clean out pockets before washing. Zip zippers before washing. Mend rips and broken threads in seams before washing. Add fabric softener to the fabric softener dispenser only. Install an iron filter. Use enough detergent to remove soil and hold it in suspension. Sort dark clothing from whites and lights. Unload the washer as soon as it stops. Unload the washer as soon as it stops. Use the Permanent Press cycle or another cycle with low spin speeds to reduce wrinkling. Loads should move freely during wash. Wash smaller loads. If safe for fabric, use warm or hot wash water. Use cold rinse water. Reverse hoses. TROUBLESHOOTING COMMON WASHING PROBLEMS (CONT.) Problem... Cause... Solution... Load is tangled/twisted • Overloading. • • • • Clothes wrapped around agitator. • • • • Use of colour-safe bleach in liquid bleach dispenser. • • Improper use of liquid bleach. • • Dye transfer. • • Wash temperature too low. • • Not enough detergent. • • Hard water. • Clogged dispensers or bleach leaking Gray whites, dingy colours Not diluting softener. Improper use of detergent dispenser. Loads should move freely during wash. Wash smaller loads. Do not wrap items around agitator. Dilute fabric softener in the dispenser. Always remove the liquid detergent adapter and the flow diverter before adding powdered detergent to the dispenser. Add powder or liquid colour-safe bleach directly to the basket. Do not use liquid bleach dispenser for colour-safe bleach. Always measure bleach before adding to the dispenser. Carefully pour into the dispenser. Wipe up bleach spills. Sort dark clothes from whites and lights. Use hot or warm washes if safe for fabric. Hot water should be at least 49°C (120°F) to clean heavy or greasy soils. Use more detergent for washing heavy soils in cold or hard water. Use more detergent when washing in hard water. 15 REQUESTING ASSISTANCE OR SERVICE IF YOU NEED ASSISTANCE OR SERVICE Call the Whirlpool Consumer Assistance Centre, 1-300-363-344 (Australia), 0-800-442-584 (New Zealand). Our consultants are available to assist you. When calling: Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us better respond to your request. Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service. NOTE: If the power supply cord of this washer is damaged, it must be replaced by a special cord (Part Number 3353308) available from the dealer from whom you purchased the washer or an authorized service company. Gearcase assembly covered by warranty. Our consultants provide assistance with: • Features and specifications on our full line of appliances • Installation information • Use and maintenance procedures • Accessory and repair parts sales • Referrals to local dealers, service companies, and repair parts distributors IF YOU NEED REPLACEMENT PARTS If you need to order replacement parts, we recommend that you only use FSP* factory authorized parts. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL* appliance. To locate FSP replacement parts in your area, call our Consumer Assistance Centre telephone number or your nearest authorized service centre. 3951066A © 1998 Whirlpool Corporation *Registered Trademark of Whirlpool, U.S.A. 9/98 Printed in U.S.A.