D-Link | DVG-N5412SP | User`s manual | D-Link DVG-N5412SP User`s manual

DVG-N5412SP
VoIP Wireless Router
User’s Manual
Version 1.1
(Feb. 2012)
© 2011 D-Link Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden.
Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems
Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. D-Link Corporation disclaims any proprietary interest in trademarks and trade
names other than its own.
Warranty: please contact your D-Link Authorized Reseller or the D-Link Branch Office nearest your place of
purchase for information about the warranty offered on your D-Link product.
Information in this document is subject to change without notice.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communication. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
‧ Reorient or relocate the receiving antenna.
‧ Increase the separation between the equipment and receiver.
‧ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
‧ Consult the dealer or an experienced radio/TV technician for help.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference in which case the
user may be required to take adequate measures.
Warnung!
Dies ist ein Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem
Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen.
Precaución!
Este es un producto de Clase B. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede
requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe B. Dans un environnement domestique, ce produit pourrait causer des interférences
radio, auquel cas l`utilisateur devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe B. Se utilizzato in ambiente domestico il prodotto può causare interferenze
radio, nel cui caso è possibile che l`utente debba assumere provvedimenti adeguati.
Contents
1. Introduction ........................................................................................................................................................ 4 1-1 Product Overview ....................................................................................................................................... 4 1-2 Hardware Description ................................................................................................................................. 5 2. Getting Started ................................................................................................................................................... 8 3. VoIP Router Web Configuration ...................................................................................................................... 16 3-1 SETUP ...................................................................................................................................................... 16 3-1-1 Internet Setup ................................................................................................................................. 16 3-1-2 VoIP Setup ..................................................................................................................................... 22 3-1-3 Wireless Setup ............................................................................................................................... 28 3-1-4 LAN Setup ...................................................................................................................................... 39 3-1-5 USB Settings .................................................................................................................................. 42 3-1-6 Time and Date ................................................................................................................................ 43 3-2 ADVANCED .............................................................................................................................................. 44 3-2-1 VoIP ................................................................................................................................................ 44 3-2-2 Access Control ............................................................................................................................... 73 3-2-3 Firewall and DMZ ........................................................................................................................... 74 3-2-4 Advanced Wireless......................................................................................................................... 79 3-2-5 Advanced Network ......................................................................................................................... 81 3-2-6 SNMP ............................................................................................................................................. 86 3-3 MAINTENANCE........................................................................................................................................ 88 3-3-1 Device Management ...................................................................................................................... 88 3-3-2 Backup and Restore....................................................................................................................... 89 3-3-3 Firmware Update ............................................................................................................................ 91 3-3-4 Dynamic DNS ................................................................................................................................. 92 3-3-5 Log Settings ................................................................................................................................... 93 3-3-6 Diagnostics ..................................................................................................................................... 94 3-3-7 TR069............................................................................................................................................. 97 3-3-8 CDR................................................................................................................................................ 99 3-4 STATUS.................................................................................................................................................. 100 3-4-1 Device Info ................................................................................................................................... 100 3-4-2 VoIP Status ................................................................................................................................... 101 3-4-3 LAN Client .................................................................................................................................... 102 3-4-4 Statistics ....................................................................................................................................... 103 3-4-5 Routing Table ............................................................................................................................... 103 3-4-6 Logout .......................................................................................................................................... 104 4. Configuring the VoIP Router through IVR ................................................................................................... 105 4-1 IVR (Interactive Voice Response) .......................................................................................................... 105 4-1-1 IVR Functions Table: .................................................................................................................... 107 4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port................................................... 108 4-2-1 PPPoE Character Conversion Table: ........................................................................................... 110 5. Dialing Principles ........................................................................................................................................... 111 5-1 Dialing Options ....................................................................................................................................... 111 5-2 Number Translation ................................................................................................................................ 111 5-3 Routing ................................................................................................................................................... 112 6. Troubleshooting ............................................................................................................................................. 114 Appendix ............................................................................................................................................................. 116 Product Features .......................................................................................................................................... 116 DVG-N5412SP User’s Manual
Product Overview
1. Introduction
1-1 Product Overview
The DVG-N5412SP is designed to carry both voice and facsimile over the IP network and wirelessly share
Internet access. It uses the industry standard SIP call control protocol so as to be compatible with free registration
services or VoIP service providers’ systems. As a standard user agent, it is compatible with all common Soft
Switches and SIP proxy servers. While running optional server software, the VoIP Router can be configured to
establish a private VoIP network over the Internet without a third-party SIP Proxy Server.
The DVG-N5412SP can be seamlessly integrated into an existing network by connecting to a phone set and fax
machine. With only a broadband connection such as an ADSL bridge/router, a Cable Modem or a leased-line
router, the VoIP Router allows you to use voice and fax services over IP in order to reduce the cost of all long
distance calls.
The DVG-N5412SP is also an 802.11b/g/n wireless access point. Allow wireless clients to connect to it and share
your broadband Internet connection. A built-in 4-port switch makes it possible to connect up to 4 Ethernet-enabled
computers or devices to also share your Internet connection.
The DVG-N5412SP can be configured a fixed IP address or it can have one dynamically assigned by DHCP or
PPPoE. It adopts either the G.711, G.726, G.729A, G.723.1 or iLBC voice compression format to save network
bandwidth while providing real-time, toll quality voice transmission and reception.
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Telephone Interface Description
1-2 Hardware Description
Front Panel
Power: Power LED. A steady light indicates a proper connection to a power source.
Prov./Alm.: A blinking light indicates the DVG-N5412SP can not register with SIP Server or can not get the
IP address. A blinking light also indicates the DVG-N5412SP is attempting to connect with the Provisioning
server. Once the service connects, the LED will turn off. The LED will light solid red if the self-test or boot-up
fails.
Reg.: The Register LED will turn on and continuously working when DVG-N5412SP is connected to a VoIP
service provider. The LED will flash if not connected to a service provider.
WAN: When a connection is established the LED will light up solid. The LED will blink to indicate activity. If
the LED does not light up when a cable is connected, verify the cable connections and make sure your
devices are powered on.
WLAN: A steady light indicates a wireless connection. A blinking light indicates that the VoIP Router is
receiving/transmitting from/to the wireless network.
LAN: When a connection is established the LED (bottom) will light up solid on the appropriate port. The
LEDs will blink to indicate activity. If the LED does not light up when a cable is connected, verify the cable
connections and make sure your devices are powered on.
USB: This indicates that DVG-N5412SP detects a supported 3G modem dungle or a USB device.
Phone: This LED displays the VoIP status and Hook/Ringing activity on the phone port that is used to
connect your normal telephone(s). If a phone connected to a phone port is off the hook or in use, this LED
will light solid. When a phone is ringing, the indicator will blink.
Line: Light on means the line is in use (off-hook), and vice versa.
WPS: Flashing in blue as DVG-N5412SP processing WPS-PBC wireless connecting progress.
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Telephone Interface Description
Rear Panel
1. WiFi Switch: Turn on/off wireless LAN.
2. Line: Connect to your original telephone line on the wall jack with RJ-11 cable.
3. Phone Port (1-2): Connect to your phones using standard phone cabling (RJ-11).
4. USB: Connect to a 3G USB dungle or a printer.
5. LAN: Connect to your Ethernet enabled computers using Ethernet cabling.
6. WAN: Connect to your broadband modem using an Ethernet cable.
7. Ground: A conducting connection with the earth. Connect with the ground so as to make the earth a part of
an electrical circuit using metal wire.
8. Power Receptor: Receptor for the provided power adapter.
9. Power Switch: Press down to turn-on DVG-N5412SP.
WARNING: DO NOT (1) connect the phone ports to each other (FXS to FXS) or (2) connect any
phone port directly to a PSTN line (FXS to PSTN) or to an internal PBX line (FXS to PBX extension).
(3) Stacking is forbidden. Doing so may damage your VoIP Router.
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Telephone Interface Description
WPS: WPS button for wireless WPS-PBC setup method.
Antenna: Connect to a wireless network.
Reset button: Use to restore factory default settings.
Use Reset Button to restore factory default settings:
1. Press and hold the reset button for 5 seconds.
2. As Alarm indicator is blinking, please release the reset button. Factory settings will be
restored.
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SETUP
2. Getting Started
To access the web-based configuration utility, open a web browser such as Internet Explorer and enter the IP
address of the DVG-N5412SP from WAN port.
Open your Web browser and type
http://192.168.8.254 into the URL address
box. Press the Enter or Return Key.
Click Login to enter Web Site.
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Click Setup Wizard.
Click Next.
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The username of ADMIN and USER have
been defined and locked by default. It is
highly recommended to create a login
password to keep your VoIP Router
secure.
Click Next.
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Enter a NTP server or use the default
server. Select your time zone from the
drop-down menu. Enable Daylight Saving
for your local time if required.
Click Next.
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SETUP
Select your Internet connection type:
DHCP – Most Cable ISPs or if you are connecting the DVG-N5412SP behind a router.
Static IP – Select if your ISP supplied you with your IP settings.
PPPoE – Most DSL ISPs.
PPTP – Select if required by your ISP.
WAN1 Domain Name Server – Select Manual to manually enter IP address of DNS or select Auto
if DNS is assigned by ISP.
Click Next.
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SETUP
Register to the SIP Proxy Server by clicking Enable support of SIP Proxy Server. Enter Proxy Server IP/Domain
and Port.
Outbound Proxy Support is optional. To register, please click on the Outbound Proxy Support box and enter
Outbound Proxy IP/Domain and Port in it.
Registration by phone line: Enter Number, User ID/Account and Password supplied by your ITSP. Check on the
Register box to register to Proxy Server.
Click Next.
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SETUP
Click on the Enable wireless LAN interface check box to build a wireless network. Enter the SSID to
name your wireless network. All devices must have the same SSID to communicate on the wireless
network. Select a clear wireless channel. Select the 802.11 Mode of your network which can work in
different speed of wireless connection.
Click Next.
Select Security Mode for your wireless
network.
Click Next.
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Setup is finished. Check the summary of your
settings. To make new settings effective, you
must click on the Restart button to reboot the
DVG-N5412SP.
Click Restart.
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SETUP
3. VoIP Router Web Configuration
3-1 SETUP
3-1-1 Internet Setup
WAN (Wide Area Network) Settings are used to connect to your ISP (Internet Service Provider). The WAN
settings are provided to you by your ISP and oftentimes referred to as "public settings". Please select the
appropriate option for your specific ISP.
IP Configuration (Setting WAN Port)
There are five methods of obtaining a WAN port IP address:
1.
DHCP, which means a Dynamic IP (Cable Modem)
2.
Static IP
3.
PPPoE (dial-up ADSL)
4.
PPTP
5.
3G USB Adapter
Methods for using DHCP and PPPoE for obtaining an IP address may vary. If you are not familiar with
creating a network connection, please contact your local ISP.
After selecting the suitable option, click Accept at the bottom of the screen to save the settings.
You need to save the changes and restart the VoIP Router to make the changes active. Saving the settings:
Click MAINTENANCE and select Save/Restart in Backup and Restore from the left menu. Tick Save
Settings and Restart, and then click Accept. Wait for about 40 seconds before the VoIP Router obtaining
an IP address by the method you selected.
Note: When the system has obtained a new IP address, and you are using a WAN port to enter the Web
Configuration Screen, the new IP address has to be used before you can get connected to the VoIP Router.
The same principle applies to the next two settings.
Note: 3G USB Adapter mode can’t execute with “Share port” at the same time. If you would like USB port
connected with a 3G USB dungle, please change USB type to be “3G USB Adapter”.
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SETUP → Internet Setup
SETUP → Internet Setup
DHCP: Select this option if your ISP (Internet Service Provider) provides you an IP address automatically.
Cable modem providers typically use dynamic assignment of IP Address. The Host Name field is optional
but may be required by some Internet Service Providers.
SETUP → Internet Setup
Static IP: Select this option if your ISP (Internet Service Provider) provides you a Static IP address. Enter
the IP address, Subnet Mask and Default Gateway IP.
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SETUP → Internet Setup
PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over Ethernet)
connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to confirm.
SETUP → Internet Setup
PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection. Enter the IP Address, Subnet
mask, PPTP Server, PPTP ID and Password.
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SETUP → Internet Setup
3G USB Adapter: 3G/3.5G WISP. Enter Username, Password, Dial Number and APN to connect to
Internet via 3G/3.5G WISP. Users could also select a configured WISP from the list and DVG-N5412SP will
fill necessary parameter automatically.
SETUP → Internet Setup
WAN Link Speed: Select WAN port link speed.
SETUP → Internet Setup
VoIP Connection Interface: Select a WAN interface for DVG-N5412SP VoIP traffic.
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SETUP → Internet Setup
Factory Default MAC Address: The original MAC address of the VoIP Router.
Your MAC Address: It is left blank as you log-in via the WAN port.
Current MAC Address: It shows the current MAC Address if you ever used the different MAC address
from Factory Default MAC Address. You can click Clone to automatically copy the MAC address of the
Ethernet Card installed in the computer used to configure the device.
Note: This is only necessary to fill the field if required by your ISP.
SETUP → Internet Setup
Click “Advanced Configuration” for 802.11q/p VLAN tag or dual WAN access configuration.
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SETUP
VLAN is optional. It works with the Router or Switch that supports VLAN tag. By adding VLAN tag in
packets may improve efficiency of voice traffic performance and security.
Enable VLAN Tagging: It is to tag the packets for VLAN Router or Switch identifying.
VLAN ID: It is to assign uniquely a user-defined ID to each packet.
Priority: It is the proprietary to VLAN Router or Switch.
Note: Please do not change anything here unless requested by your ISP.
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3-1-2 VoIP Setup
In this section, it supports registration to multiple Proxy Servers which is allowed to choose ITSP by user
manually. If any registration problem occurs, please consult your VoIP Service Provider.
SETUP → VoIP Setup
Clink Edit icon to modify the settings.
The same configurations and applications apply to three Proxy Servers. Select one of three Proxy Servers
for SIP configuration.
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SETUP → VoIP Setup
Enable Support of SIP Proxy Server / Soft Switch: Check the box to register the VoIP Router with SIP
proxy server or soft switch.
ITSP Name: Enter the name of ITSP.
SETUP → VoIP Setup
FXS Representative Number registers to Proxy:
Number: Enter the representative number for Line 1 and Line 2. If the VoIP Router is configured to register
with SIP proxy server, Line 1 and Line 2 are using this number to call through SIP proxy server. It is the
Caller ID for the called party when you make a VoIP call. If you register the VoIP Router to a SIP proxy
server, then it should be the number that provided by SIP proxy server.
Register: Check the box to register with SIP proxy server.
User ID/Account: User ID/Account are usually the same as Number from most SIP proxy severs.
Password: Enter password and re-enter to confirm.
Note: Please ensure if your VoIP Service Provider allows one account for multi-port using.
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SETUP → VoIP Setup
Each line registers to Proxy independently:
Number: Enter the number, text or number and text in this field. It is the Caller ID for the called party when
you make a VoIP call. If you register the VoIP Router to a SIP proxy server, then it should be the number
that provided by SIP proxy server. Number and User ID/Account are usually the same from most SIP proxy
severs. Each line has a number. And the number of each line is not reiteration.
Register: Check the box to register with SIP proxy server.
Invite with ID / Account: Check the box to call through SIP proxy server without registration. It is always
ticked when Register is also ticked. Most VoIP Service Providers will interdict the connection without
registration.
User ID/Account: User ID/Account are usually the same as Number from most SIP proxy severs.
Password: Enter password and re-enter to confirm.
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SETUP → VoIP Setup
Proxy Server IP/Domain: Enter the IP address or URL (Uniform Resource Locator) of SIP proxy server or
soft switch.
Proxy Server Port: Enter the SIP proxy server’s listening port for the SIP in this field. Leave this field to the
default if your VoIP Service Provider did not give you a server port number for SIP.
Proxy Server Realm: Enter the realm for SIP proxy server. It is used for authentication in a SIP server. In
most cases, the VoIP Router can automatically detect your SIP server realm. So you can leave this option
blank. However, if your SIP server requires you to use a specific realm you can manually enter it in.
TTL (Registration interval) [10-7200 s]: Enter the desired time interval at which the VoIP Router will
report to your SIP proxy server.
SIP Domain: Enter the SIP domain provided by your VoIP Service Provider. (Note some SIP proxy servers
might not require this.) If you enable “Uses Domain to Register”, the VoIP Router will register to the SIP
proxy server with the domain name you filled in. Otherwise, the VoIP Router will register to a SIP proxy
server with the IP it resolves.
Use Domain to Register: Check the box to use Domain to register with SIP proxy server. The VoIP Router
is registered to the SIP proxy server with IP address if un-ticked.
Note: Proxy Server Realm, SIP Domain and Use Domain to Register are the parameters provided
by VoIP Service Provider. If you fail to make a call, please contact your VoIP Service Provider.
Bind Proxy Interval for NAT: Check the box to keep the binding exist by sending packets when the VoIP
Router is behind a NAT and SIP proxy server is not able to keep the binding.
Initial Unregister: Check the box to send an unregistered message initially by the VoIP Router and then it
will perform a general register process.
Unregister All Contacts: DVG-N5412SP will fill “*”(a star) in Contact field in un-register request to release
all registered accounts in this DVG-N5412SP.
Keep SIP Auth: DVG-N5412SP keeps the last register SIP MD5 authentication information and re-use it for
next register request.
Support Message Waiting Indication (MWI): It is used to enable/disable Message Waiting Indication. It is
available only when Voice Mail Service is available from the VoIP Service Provider.
MWI Subscribe Interval: It is used to set the subscribe time for the VoIP Router to check the voice mail.
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SETUP
SETUP → VoIP Setup
Outbound Proxy Support: Check the box to send all SIP packets to the destined outbound proxy server.
An outbound proxy server handles SIP call signaling as a standard SIP proxy server would do. Further, it
receives and transmits phone conversation traffic (media) between two communication parties. This option
tells the VoIP Router to send and receive all SIP packets to the destined outbound proxy server rather than
the remote VoIP device. This helps VoIP calls to pass through any NAT protected network without
additional settings or techniques. Please make sure your VoIP Service Provider supports outbound proxy
services before you enable it.
Outbound Proxy IP/Domain: Enter the outbound proxy’s IP address or URL.
Outbound Proxy Port: Enter the outbound proxy’s listening port.
SETUP → VoIP Setup
Enable P-Assert: Check the box to enable the caller ID protection.
Privacy Type: It is used to disguise the caller ID when queried via an ITSP/Third-Party Assertion. The
Privacy Type includes ‘user’, ‘header’, ‘session’, ‘none’, ‘critical’, ‘id’ and ‘history’.
SETUP → VoIP Setup
The rule of dialing of inviting to VoIP Service Providers may vary. That is, you have to configure different
Digit Map for different VoIP Service Providers. In this filed, you can configure individual dialing plan for each
VoIP Service Provider. The following examples introduce some cases. For general configuration, refer to
Digit Map page. Note: Press “Add” to add an entry. Don’t forget to press “Apply” which in the above
of Number Translation.
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For example (Example in Taiwan),
If Server 1 is local VoIP Service Provider you can refer to Digit Map page for general settings.
If Server 2 is global VoIP Service Provider (VoIP STUN, free to dial to some cities free charge) you can set
individual dialing plan for VoIP STUN in Number Translation field. Scan Code can be your dialing custom,
and VoIP Dial-out is the number on the basis of the dialing rule needed by VoIP STUN. Its dialing rule is
Country code + Area Code + phone number. When you make calls to Taipei through VoIP STUN, you don’t
change the dialing custom, just dial 02xxxxxxxx, and the system will change the number from 02xxxxxxx to
8862xxxxxxxx. The same rule is for #2. When you make calls to UK via VoIP STUN, you’ll dial 00244xxxxxx,
and the system will change it to 44xxxxxx.
The settings for Server 2 appear like:
If Server 3 is a VoIP Service Provider in UK, you can set individual dialing plan in Number Translation field.
As you make calls to UK through this VoIP Service Provider, “Country code” should be removed and plus
“0” by the system. The settings for Server 3 appear like:
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3-1-3 Wireless Setup
This section instructs you how to setup your wireless network on the VoIP Router device.
Setup Hint:
1.
2.
3.
Every device in the same wireless network must use the same SSID.
To avoid wireless network overlap, a specific and different channel is needed.
Make sure security used by every device in the same wireless network is compatible with the wireless
AP.
3-1-3-1 Wireless Basic
SETUP ->Wireless Setup -> Wireless Basic
Enable Wireless LAN Interface: Enable wireless basic settings on LAN interface.
Wireless Network Name (SSID): SSID is the name of your wireless network. All wireless-equipped
devices share the same SSID to communicate with each other. It must be unique to identify separated
wireless network. For security, you should change the default SSID to a special ID.
Wireless Channel: Select a clear and appropriate channel for your wireless network. A device on your
wireless network must use a specific channel to transmit and receive data. If wireless network has overlap,
change a different channel number.
802.11 Mode: The VoIP Router can operate in 2.4GHz ISM band with different speed of wireless
connection, Select the wireless band of your network.
802.11b only - Allow all 802.11b compliant wireless devices to associate with the wireless AP.
802.11g only - Allow all 802.11g compliant wireless devices to associate with the wireless AP.
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802.11n only - Allow all 802.11n compliant wireless devices to associate with the wireless AP.
Mixed 802.11g and 802.11b - Allow a mix of both IEEE802.11g and 802.11b compliant wireless
devices to associate with the wireless AP.
Mixed 802.11n and 802.11g - Allow a mix of both IEEE802.11n and 802.11g compliant wireless
devices to associate with the wireless AP.
Mixed 802.11n, 802.11g and 802.11b - Allow a mix of both IEEE802.11n, 802.11g and 802.11b
compliant wireless devices to associate with the wireless AP.
Access Mode: DVG-N5412SP has ability to serve as two operating modes in wireless network separately.
AP: As a wireless AP that allows wireless-equipped stations to communicate with a wired network and
the other wireless network for Internet access and resources sharing.
Client: As a wireless client, you are allowed to access Internet via an Access Point in infrastructure
mode or build a group of wireless network for files and printer sharing in ad-hoc Mode. Under
Wireless Client Mode, Bridge Mode is not available for the VoIP Router
Network Type: Select network type for Access Client Mode.
Infrastructure: Connect to another wireless AP or WISP.
Ad hoc: Connect to another wireless Ad hoc device. Usually it is used for peer-to-peer connect mode.
Channel Width: Wireless channel width for 802.11n. Select 40 MH for higher speed.
Broadcast SSID: Broad AP’s SSID for convent usage. To hid SSID for more security.
Enable WMM: Wi-Fi Multimedia. It provides higher priority for multimedia stream to get better quality.
Enable Universal Repeat Mode: Set DVG-N5412SP to be wireless repeat mode. Please fill the same
SSID as the root AP in “SSID of Extended Interface”.
SETUP -> Wireless Setup -> Wireless Basic
Multiple AP: It is used for different level of clients. Such as different departments or guests. And you could
assign different password for each SSID.
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3-1-3-2 Wireless Security
This section introduces you different ways of wireless security you can setup. It is important to enable
secure algorithm to protect your data from eavesdropping by unauthorized wireless users.
SETUP -> Wireless Setup -> Wireless Security
Select DDID: Select an SSID to configure wireless security mechanism.
Security Mode: Select the encryption/authentication type: None, WPA, WPA2 and WPA2 Mixed.
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WPA Authentication Mode
The wireless network can use WPA Authentication to verify whether a wireless device is allowed to access
your Access Point or not. You can choose to use Enterprise (RADIUS) method or Personal (Pre-Shared
Key). The encryption mechanism used for RADIUS and WPA-PSK is the same. The difference between the
two is that WPA-PSK uses a specific characters sting like password instead of a user-authentication.
SETUP -> Wireless Setup -> Wireless Security (WPA-PSK)
Select the type of WPA-PSK (WPA-PSK, WPA2-PSK, WPA2 Mixed-PSK), choose the proper security
mode according to your wireless network.
WPA Authentication Mode: Select Personal (Pre-Shared Key).
WPA Cipher Suite: WPA Cipher Suite is used for the configuration of WPA or WPA2 Mixed.
TKIP - TKIP is the security protocol used in WPA. The length of TKIP encryption is longer than WEP
encryption that increases the complexity of decoding for crackers.
AES - The most powerful encryption algorithm that is commonly used in WPA.
WPA2 Cipher Suite: WPA2 Cipher Suite is used for the configuration of WPA2 or WPA2 Mixed.
TKIP - TKIP is the security protocol used in WPA. The length of TKIP encryption is longer than WEP
encryption that increases the complexity of decoding for crackers.
AES - The most powerful encryption algorithm that is commonly used in WPA.
Pre-Shared Key Format: Select the Format of Pre-Shared Key. You can select Passphrase or Hex (64
characters) by entering a character string ranging from “A-Z” and “0-9”.
Pre-Shared Key: Enter a key of 8-64 characters long in the Pre-Shared Key filed. Make sure this key is
exactly the same on all other wireless stations.
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SETUP
SETUP -> Wireless Settings -> Wireless Security (WPA)
Select the type of WPA (WPA, WPA2, WPA2 Mixed), choose the proper security mode according to your
wireless network.
WPA Authentication Mode: Select Enterprise (RADIUS).
WPA Cipher Suite: WPA Cipher Suite is used for the configuration of WPA or WPA2 Mixed.
TKIP - TKIP is the security protocol used in WPA. The length of TKIP encryption is longer than WEP
encryption that increases the complexity of decoding for crackers.
AES - The most powerful encryption algorithm that is commonly used in WPA.
WPA2 Cipher Suite: WPA2 Cipher Suite is used for the configuration of WPA2 or WPA2 Mixed.
TKIP - TKIP is the security protocol used in WPA. The length of TKIP encryption is longer than WEP
encryption that increases the complexity of decoding for crackers.
AES - The most powerful encryption algorithm that is commonly used in WPA.
RADIUS Server:
RADIUS server Port - Enter the port number of the authentication RADIUS server. Keep the default
value: 1812 unless the server required change to another number.
RADIUS server IP Address - Enter the IP address of the authentication RADIUS server.
RADIUS server key - Enter the password such as a security Key.
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SETUP
SETUP -> Wireless Setup -> Site Survey
Site Survey
When wireless client mode is enabled, click the Refresh button to display any Access Point on your
wireless network so that a wireless client can obtain SSID, BSSID, Channel, Type, Encryption, and Signal
through scanning using this Site Survey tools.
Example:
1. Select the Wireless AP and click Accept bottom.
2. Enter the password of the Wireless AP and click Apply bottom.
3. Save the configuration and restart DVG-N5412SP.
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SETUP
3-1-3-3 WPS
SETUP -> Wireless Setup -> WPS
It allows users establish wireless connect between DVG-N5412SP and computers via WPS(Wireless
Protect Setup) method.
Example for setting Wiresess profile via WPS method on Windows 7.
Enter [Network and Sharing Center]
Click [Set up a new connection or network]
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SETUP
Click [Connect to the Internet]
Click [Wireless]
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SETUP
Select a Wireless AP.
Click [OK] to start setup.
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SETUP
Enter the 8-digit PIN from DVG-N5412SP label then click Next.
Note: If you have ever click “Change PIN” button on the WEB UI of DVG-N5412SP, please
enter the PIN number displaied on WEB GUI.
Type network name(SSID) then click Next.
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SETUP
Wait for Windows 7 setting up wireless network.
Configuration finished, you could connect to DVG-N5412SP at present. You could also print security key of
save this profile for another computer to add this wireless network manually.
Note: DVG-N5412SP supports WPS work with WindowsR Vista and Windows 7 only.
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SETUP
3-1-4 LAN Setup
SETUP → LAN Setup
LAN Port Address: Enter the LAN IP address of the VoIP Router. It is also the default gateway for DHCP
clients.
Subnet Make: Enter the subnet mask for DHCP clients.
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SETUP
SETUP → LAN Setup
Enable DHCP Server: This variable is to assign the IP address for the devices connected to LAN port of
the VoIP Router.
IP Pool Starting Address: Enter the starting IP address for the DHCP server's IP assignment.
IP Pool Ending Address: Enter the ending IP address for the DHCP server's IP assignment.
IP Pool Uses Other Default Gw: Check the box to assign different default gateway for DHCP clients.
IP Pool Default Gateway: Enter the new default gateway that is different from LAN IP of the VoIP Router.
IP Pool Subnet mask: Enter the new subnet mask.
Lease Time: Enter the length of time for the IP lease.
Domain Name Server Assignment: Select Auto or Manual to get the IP address of Domain Name Server
assigned by ISP or manually.
Domain Name Server IP: Enter the primary and secondary IP address of Domain Name Server if Domain
Name Server Assignment is Manual. Otherwise, the VoIP Router will not be able to access hosts using
hostnames instead of IPs.
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SETUP
SETUP → LAN Setup
Enable Port: It is to active/des-active LAN port physical connection.
Incoming Rate Limit: Set the incoming (from LAN to WAN) rate limit of a specific LAN port (can not
exceed the real downstream bandwidth).
Outgoing Rate Limit: Set the outgoing (from WAN to LAN) rate limit of a specific LAN port (can not exceed
the real upstream bandwidth).
NAT/Bridge: Select the VoIP Router serving as a Router with NAT or Bridge between WAN port and LAN
port without NAT.
Note: If you set a LAN port to be bridge mode that the LAN port will be bundled with WAN. If you would
like to connect to DVG-N5412SP at the bridged LAN port you must enter WAN port IP.
VLAN ID: Assign a VLAN ID for DVG-N5412SP to transit traffic through-out at WAN port for WAN-LAN
bridge mode. The packets are un-tagged at LAN port and added tag at WAN port.
Note: It is not allowed to change VLAN ID for NAT mode LAN ports. The VLAN ID of NAT LAN ports
are bundled with WAN 1 which assigned at Internet Setting page. The packets are un-tagged at LAN
port and added tag at WAN port.
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SETUP
3-1-5 USB Settings
SETUP → USB Settings
USB Type: Select a USB device type.
3G USB Adapter: It allows you plug in a 3G dungle dial to WISP for Internet access.
Share Port: Connect USB device such as a printer, scanner or MFP(Multifunction Printer) to DVG and
share it at Local Area Network. Please refer to Share Port User Manual for USB Share Port
application.
Note: USB Share port is optional for particular area and users may need to pay additional royalty to
get this feature. .
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SETUP
3-1-6 Time and Date
SETUP → Time and Date
Automatically synchronize with Internet time servers: The VoIP Router should automatically sync up
with time servers.
First NTP time server: Select the desired domain name of a NTP server as first priority.
Second NTP time server: Select the domain name of a NTP server as second priority.
Current Router Time: It shows the current time of the VoIP Router.
Time Zone: Select your time zone from the drop-down menu.
Enable Daylight Saving: To enable/disable daylight saving time.
Daylight Saving Offset: Set the current time zone offset for your location.
Daylight Saving Dates: Set the start and end dates for daylight saving time.
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ADVANCED
3-2 ADVANCED
3-2-1 VoIP
3-2-1-1 Caller Filter
This function allows you to accept or reject any incoming call from the IP address listed in the filter rule. The
call from the IP address of SIP proxy server is always accepted, despite Deny is selected or the IP address
of SIP proxy server is not in the filter rule of Allow.
ADVANCED → VoIP → Caller Filter
Caller Filter: It is to allow or deny the filter rule.
Status: It is to show the status of enable or disable.
Filter IP Address: Enter the start IP address which you would like to Allow or Deny.
Subnet mask: Enter the subnet mask you would like to Allow or Deny.
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ADVANCED
3-2-1-2 Caller ID
ADVANCED → VoIP → Caller ID
FXS Caller ID Generation: Select DTMF, FSK or FSK+Type II Caller ID to enable the caller ID display
function on FXS port. When enabled, the caller’s phone number will be displayed on your phone set when
the call comes through. FSK+Type II Caller ID is used for displaying the caller ID when receiving call
waiting calls.
Note: Make sure that your phone set supports Type II Caller ID before you select it.
Send Caller ID After The Firs Ring: Check the box to send the caller ID after the first ring by FXS port;
otherwise, the caller ID is sent before the first ring.
FSK Caller ID Type: Either Bellcore, ETSI or NTT can be selected.
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3-2-1-3 Calling Features
ADVANCED → VoIP → Calling Features
Do Not Disturb: Check the box to reject (busy tone played) incoming calls.
Unconditional Forward: Check the box to forward incoming calls to the assigned “Forwarding Number”
automatically.
Busy Forward: Check the box to forward incoming calls to the “Forward incoming Number” when the line is
busy.
No Answer Forward: Check the box to forward incoming calls to the “Forward incoming Number” after
ringing timeout (configurable from 10 to 60 seconds) expires.
Call Hold: Check the box to hold the call on the specific FXS port.
Note: Call Transfer or Call Waiting can only be activated when Call Hold is checked..
Call Transfer: Check the box to transfer the call to another destination.
Call Waiting: Check the box to accept incoming call while talking.
Three-Way Calling / Service ID: It is used for Nortel Style 3-Way conference. Please enter correct service
ID assigned on the SoftSwitch or IPPBX.
Local Mixer: Enable 3-Way conference mixer on DVG. This option is conflict to “Three-Way Calling /
Service ID”, don’t enable these two options simultaneously.
Note: The availability of a Three-Way call also depends on your VoIP network. Please also check with
your service provider for these services.
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ADVANCED
ADVANCED → VoIP → Calling Features
Enable Call Feature Code: Check the box to enable/disable some call feature codes through a phone set.
Call pickup: Allow one to pick up someone else’s telephone call.
Call Back on Busy: Your phone will ring back the last number that called you.
Blink Transfer: Blind Transfer involves passing a call without notifying the recipient.
Call Feature Code Instructions (example):
1. If you would like to enable DND function of FXS, pick up the phone connected to FXS and dial “*74#”.
2. If you would like to enable Unconditional Forward of FXS and assign the number, pick up the phone
and dial “*77 0912345678#”. 0912345678 is the number which the incoming call is forwarded to.
3. If you would disable Unconditional Forward of FXS, pick up the phone and dial “#77#”.
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ADVANCED
Calling Feature Instructions:
Call Hold: The call will be held after the FLASH button is pressed on the phone set. The VoIP Router will
play a hold music (provided by your ITSP or VSP) to the remote end.
Call Transfer: The call will be held after FLASH button is pressed on local phone set (the VoIP Router
plays on-hold music to the remote end). Meanwhile, the local user can dial out another number after the dial
tone is heard. After the handset is on-hooked, the call originally on hold will then be transferred to the new
number regardless the status of the new call. If wrong number is dialed for the new call, press the FLASH
button will switch back to the call on hold. Also, if the local user doesn’t hang up the phone after the new call
is set up, press the FLASH button will switch between the original call and the new call. Please note that the
PBX between phone sets and the VoIP Router must support FLASH features in order to use this function. If
a phone set is connecting directly to the FXS port of the VoIP Router and the FLASH button does not
function, please adjust the settings in “Flash Detect Time” from “Advanced Options” section.
Note: The availability of the above features also depends on your VoIP Service Provider. Please also
check with your service provider for these services..
Examples of establishing a Three-Way call:
1.
Phone1 dials to Phone2, Phone2 answers the call.
2.
Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call.
3.
Phone1 presses Flash to start the conference call.
Or
4.
Phone1 dials to Phone2, Phone2 answers the call.
5.
Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call.
6.
Phone1 presses Flash and dial 3 to start the conference call.
Note: The availability of a Three-Way call also depends on your VoIP network. Please also check with your
service provider for these services.
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ADVANCED
3-2-1-4 Codec
ADVANCED → VoIP → Codec
Jitter Buffer: Enter the jitter of receiving packets.
Silence Detection / Suppression: Check the box to enable the silence packets and send less voice data
(package) during the silent period while talking.
Echo Canceling: Check the box to remove echo and improve voice quality during conversation.
RTCP-XR: Enable RTCP-XR(RFC-3611) to report network quality.
Codec: Check the box to codec for the VoIP Gateway to support. All codecs are selected and supported by
default. You can un-check the box that is not used.
Codec Priority: The priority of code for communication.
Type: To set dynamic payload types of codec.
Packet Interval: Select the frame size of voice package from different codec. It defines the time interval for
the VoIP Gateway to send a RTP packet or voice packet to the receiving side. The smaller the value, the
greater the bandwidth takes, and larger values might cause voice delay.
Approximate Bandwidth Required: It shows the bandwidth required from different codec and packet
interval.
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ADVANCED
3-2-1-5 CPT/Cadence
ADVANCED → VoIP → CPT / Cadence
CPT # 1 Enable Setting 1: Define the call process tones for the DVG-N5412SP generates.
ADVANCED → VoIP → CPT / Cadence
FXS Ring Cadence Settings: Specify the ring cadence for the FXS port. In this field, you specify the on
and off pulses for the ring. The ring cadence that should be configured differs depending on local PSTN or
PBX settings and requirements.
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ADVANCED
3-2-1-6 Digit Map
Digit Map supports multiple dial plans which help users to arrange least cost route. Each Proxy Server has
individual dial plan which combines the original feature of Digit Map and Speed Dial. You can use “?” or “%”
in the column of Scan Code and VoIP Dial-out. “?” represents a single digit, and “%” represents a wildcard.
The function of the signs is to mapping the numbers between the number received from user and the
replaced or modified number for actual dial out. With this function, users can easily add certain leading
digits to replace a full set of numbers. There are 50 sets of leading digit entries to choose voice routing
interface.
ADVANCED → VoIP → Digit Map
Enable Pound Key ' # ' Function: Check the box to treat ‘ # ‘ as a digit and send out with other numbers
when dialing. If you un-check the box and ‘ # ‘ is pressed after dialing, it will speed up the phone number
detection of the VoIP Router.
Default Call Route: Select VoIP or Deny as the default call route for the calls.
Default VoIP Route Profile: Enter the Profile ID (ranging from 1-10) for the Default VoIP routing.
ADVANCED → VoIP → Digit Map
Scan Code: Enter the digits for the VoIP Router to scan while user is dialing.
VoIP Dial-out: Enter the actual dialing number rule for the VoIP Router to call through the Internet.
User Dial Length: Enter the total number of digits that user dialed.
Route: Select VoIP or Deny for this entry.
VoIP Route Profile: Choose the proper Profile ID and click VoIP Route Profile to set the priority of VoIP
Route Profile.
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ADVANCED
ADVANCED → VoIP → Digit Map → VoIP Route Profile
There are 10 VoIP route profiles. Each VoIP route profile provides four routes to select. Server 1, Server 2,
Server 3, Phone Book and None can be selected for each route.
Example of VoIP Route Profile:
Assume that VoIP TA is registered to three servers.
Server 1 is local VoIP Service Provider.
Server 2 is VoIP STUN (free to dial to some cities without charge).
Server 3 is VSP in UK.
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ADVANCED
Example 1 – Single VoIP route,
The number translation of each server is blank.
The VoIP route profile appears like:
Digit Map Table appears like:
As you dial the phone numbers starting with 09, like 0912345678, the call will only go through Server 1
(local VSP). If Sever1 is failed, the call will be diverted to PSTN.
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ADVANCED
Example 2 – Multiple Route,
The number translation of Server 1 is blank, and the number translation of Server 2 appears like:
The VoIP route profile appears like:
Digit Map Table appears like:
As you dial the phone numbers staring with 03, like 0312345678, the number will be changed to
0045312345678, followed the number translation of Server 2, and the call will go through Server 2 (free
VSP) at first. If failed, the number will be back to 0312345678, and the route will be changed to Server1
(local VSP).
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ADVANCED
Example 3 – Multiple Route,
The number translation of Server 1 is blank, and the number translation of Server 2 appears like:
The number translation of Server 3 appears like:
The VoIP Route Profile appears like:
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ADVANCED
Digit Map Table appears like:
As you dial the phone numbers staring with 00244, like 00244123456789, the number will be changed to
0123456789 followed the number translation of Server3, and the call will go through Server 3 (UK VSP) at
the first. If the first route is failed, the number is changed to 0044123456789, and the route is changed to
Server 2 (free VSP). If the second route is failed, the number is back to 00244123456789, and the route is
changed to Server 1 (local VSP).
Methods of Digit Map:
The VoIP route profile appears like:
Method 1- Single mapping: Fill a short code into the Scan Code column, and enter the desired phone
number into the VoIP Dial-out column.
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ADVANCED
For example,
Scan Code: 091
VoIP Dial-out: 0912345678
PSTN Dial-out: leave it as blank
User Dial Length: 2
Route: Auto
VoIP Route Profile: Route # 1
Pick up the handset and dial 091, and the system will do the things as follow:
1. Change the phone number to the global number. 091 is changed to 0912345678. Then, follow the VoIP
Route Profile # 1.
2. If Server 1 is failed, because of Route is Auto, the call is diverted to PSTN.
Method 2- Multi mapping: Fill the prefix code into the Scan Code column and the format to transfer into
the VoIP Dial-out column.
For example,
Scan Code: 2???
VoIP Dial-out: leave it as blank
PSTN Dial-out: 351006???
User Dial Length: 4
Route: PSTN
VoIP Route Profile: leave it as default
Pick up the handset and dial 2301. The system will divert 351006301 to PSTN.
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ADVANCED
For example,
Scan Code: 4%
VoIP Dial-out: 00244%
PSTN Dial-out: leave it as blank
User Dial Length: 11
Route: Auto
VoIP Route Profile: Route # 3
Pick up the handset and dial 4323456789. The system will do the things as follow:
1. Change the phone number to the global number. 4323456789 is changed to 00244323456789. Then,
follow the VoIP Route Profile # 3.
2. Translate the global number to the private number followed the number translation of Server 3.
00244323456789 will be translated to 0323456789.
3. If Server3 is failed, the system will use the global number, 00244323456789, to go through
Server 2.
4. Translate the global number to the private number followed the number translation of Server 2.
00244323456789 is translated to 0044323456789.
5. If Server 2 is failed, the system will use the global number to go through Server 1.
6. If all VoIP routes are failed, the system will change the global number based on the rule of PSTN
Dial-out. The number is changed from 00244323456789 to 180544323456789 and diverted to PSTN.
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ADVANCED
Method 3- Substitution: It helps you dial to destination that you can not dial by phone. Destination like:
anny@sip.com.uk. Fill the number into the Scan Code column and enter the desired name into the VoIP
Dial-out column.
For example,
Scan Code: 11
VoIP Dial-out: AnnyKC
PSTN Dial-out: leave it as blank
User Dial Length: Disable
Route: VoIP
VoIP Route Profile: Route # 5
Pick up the handset and dial 11. The system will do the things as follow:
1. Change the phone number to the global number. 11 is changed to “AnnyKC”.
2. It sends “AnnyKC” to Server3 followed the VoIP Route Profile # 5.
If the VoIP route is failed, the call is disconnected.
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ADVANCED
3-2-1-7 DTMF & PULSE
ADVANCED → VoIP → DTMF & PULSE
Dial Wait Timeout: Enter the timeout duration after the user picks up the phone set.
Inter Digits Timeout: Enter the timeout duration between the intervals of each key pressed. When
exceeding the set timeout duration without entering further digits, the numbers entered will be dialed out.
Minimum DTMF ON Length (Dial on)/ Minimum DTMF OFF Length (Dial off - between tones): This
variable is to set the length of DTMF playback.
DTMF Detection Sensitivity: This variable is to set the sensitivity of the telephone keys for the VoIP
Router to detect the DTMF.
DTMF Detection Volume Sensitivity: Adjust DTMF detect threshold of DTMF volume
DTMF Output Volume: Adjust the Tx volume of FXS port for DTMF Caller ID or Out of Band DTMF.
FXS Pulse Detection: It allows FXS detect PULSE dial method sends from a phone set.
Enable Out-of-Band DTMF: This variable is to set the method of DTMF transmission. RFC2833 or SIP
Info.
Note: Out-of-Band DTMF transport method varies from VoIP networks, please contact your VoIP
provider for the preferred method.
Enable Hook Flash Event: Select Auto, RFC2833, or SIP info for the signaling method of Hook Flash
Event.
Payload Type: payload type of RFC2833.
Volume: Select the volume of RFC 2833 from the drop-down menu.
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ADVANCED
3-2-1-8 Fax
ADVANCED → VoIP → FAX
Option
Fax Detection
Content of SDP of re-INVITE re-INVITE with T.38 from remote party
Disable
No
N/A
Accept and change RTP to T.38
T.38 Fax
Yes
re-INVITE with T.38 and T.30
Accept and change RTP to T.38
T.30 Fax
Yes
re-INVITE with T.30
Accept and change RTP to T.38
T.30
Fax/Modem
Detect CED
only
re-INVITE with T.30
Accept and change RTP to T.38
T.30 Only
No
N/A
Accept and change RTP to T.38
T.38 Native
Yes
re-INVITE with T.38
Accept and change RTP to T.38
T.30 V.152
Yes
N/A
Accept and change RTP to T.38
Note: When a fax tone is detected from the call, the VoIP Router will automatically switch from voice mode
to fax mode. Hence, the fax settings will be temporarily applied to a specific port which detects the fax tones,
instead of its default voice settings.
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ADVANCED
ADVANCED → VoIP → FAX
Switch FAX On CED Detection: DVG will send FAX Re-Invite immediately as it detect FAX CED tone, that
will save handshaking time between FAX machines.
Restrict T.38: DVG will reject T.38 Re-invite in case the FAX type contains without T.38.
FAX Detection Sensitivity: To set higher value to make DVG to be more sensitive.
High Speed Redundancy: Set redundancy packets for FAX image. It could repair FAX image for
non-continuous packets lost. The higher redundancy the higher bandwidth required.
Low Speed Redundancy: Set redundancy packets for FAX handshaking signaling.
FAX Codec: Select G.711 a-law or G.711 u-law for T.30 from the drop-down menu.
T.30 Bypass Payload Type: Fill correct payload type of T.30 bypass method.
FAX Jitter Buffer: Enter the buffer or jitter when receiving packets.
Note: When you send a fax over an IP network, the IP network needs to support fax over IP
functionality (either T.38 or T.30). Please consult your VoIP Service Provider for this setting.
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ADVANCED
3-2-1-9 Hot Line
ADVANCED → VoIP → Hot Line
Hot Line: Check to direct the call automatically to a pre-configured destination without any action when the
FXS is off-hook. (ie. as the user picks up the phone). When the FXS is under Hot Line mode, no other
phone numbers can be dialed.
Hot Line No.: Enter the number for pre-defined destination.
Warm Line: Enter the time for the call to start with a pause, so the user can dial another number. The call
will be automatically directed to the pre-configured destination within timeout period.
VoIP Call Allow PSTN In: It is used only on Phone 1. Check the box to allow an incoming waiting call from
PSTN while Phone 1 is in VoIP call. To answer the PSTN call waiting is to hang up the phone to disconnect
VoIP call and then pick up the phone.
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ADVANCED
3-2-1-10 Line
ADVANCED → VoIP → Line
Enable: Tick the check box to enable a line. If some lines are not used, disable them (Pause Function) to
avoid unnecessary waiting when an incoming call is diverting to the line.
Listening Volume: Use the drop-down menu to adjust the hearing (listening) volume.
Speaking Volume: Use the drop-down menu to adjust the speaking volume.
Tone Volume: Use the drop-down menu to adjust the tone volume. It will apply to all tones generated by
the VoIP Router including Dial Tone, Ring Back Tone and Busy Tone.
Min. FXS Hook Flash Time: Enter the minimum flash time for FXS detecting. When the flash signal
generated by the phone set is shorter than Min. FXS Hook Flash Time, FXS port will be on-hook.
Flash Time: Enter the maximum flash time for FXS detecting. When the flash signal generated by the
phone set is longer than the Flash Time, FXS port will be on-hook.
Polarity Reversal: Check the box to activate the generation of polarity reversal from FXS.
FXS Chip Option 1: Check the box to avoid mis-detecting the loop state of a subscriber line or PBX user
loop from FXS interface. In some cases, the off-hook voltage might cause the FXS interface mis-detect the
idle and the active state, in order to avoid this situation, un-check this feature.
FXS Current: Set the output D.C. current of FXS port.
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ADVANCED
ADVANCED → VoIP → Line
Enable: Tick the check box to enable a line. If some lines are not used, disable them (Pause Function) to
avoid unnecessary waiting when an incoming call is diverting to the line.
Flash Time: Enter the time for PSTN to detect if the voltage keeps the on-hook status.
PSTN Ring OFF Length: Enter the ring length detected if the remote party is on-hook from PSTN by PSTN
port. If the ring length form PSTN is longer than this setting, the PSTN will be on-hook, and it will stop the
ringing from FXS.
CO Line Type: Select PSTN (48V) or PABX (24V) for the CO line type connected to PSTN port.
ADVANCED → VoIP → Line
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Ring (Early Media) Time Limit[10 - 600secs]: Enter the timeout to cancel a call if no one answers the
phone.
Enable End of Digit Tone: Check the box to activate the function of playing a “Beep-Beep” tone to notify
the user that the call is in progress.
Force Calling Thru PSTN Code: Fill prefix code to dial out through PSTN(Life Line) port.
Early Media Treatment: Check the box to send the one-way RTP immediately when a connection with a
VoIP service provider has been set up.
Loop Current Drop Trigger Time: Enter the time to avoid the line being engaged when FXS port is
connected to PBX. It stops the loop current from FXS port when FXS port is playing busy tone. The setting
“0” zero is to disable this function.
Loop Current Drop Duration: Enter the drop duration for loop current.
ROH Begin Time: As users forget hang up phone set it makes FXS play loud Howler Tone to notify users
put hand set correctly. If this timer is set to be 20 seconds, that FXS play busy tone for 20 seconds then
play ROH.
ROH Duration: It is the maximum time for FXS play ROH, then FXS will stop play ROH and keep silence.
FXS Ring Voltage: It is to set the Ring Voltage of FXS.
FXS Onhook Voltage: It is to set the idle Voltage of FXS.
VoIP Centrex Extension Digit Count: This feature is to enable and set the digit count of VoIP Centrex.
The setting “0” zero is to disable this function.
VoIP Centrex Digit: Enter the digit for VoIP call. If you dial VoIP Centrex Digit first, the dialing plan is
according to the Digit Map; otherwise the VoIP Gateway will send the number which digit count is the same
as VoIP Centrex Extension Digit Count.
Metering Pulse Type/ Metering Pulse Period: It is used for telephony device which connected to FXS
port for billing purpose. DVG-N5412SP provide 12k Hz and 16k Hz metering capacity. The fully support
for detail Metering Pulse Period is not free charge, please contact with your vendor.
ADVANCED → VoIP → Line
FXS Impedance: Select different impedance from the drop-down menu.
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ADVANCED → VoIP → Line
This feature is a call drop standard for a VoIP Router to determine whether or not to hang up the phone.
The VoIP Router will disconnect the call automatically to avoid keeping the line engaged if the detected
volume is below the Silence Detection Threshold or the time exceeds the Drop Silent Call Timeout.
Silence Detection Threshold: Enter the threshold (dB) to detect if there is voice coming from RJ-11
interface.
Drop Silent Call Timeout: Enter the duration (second) for detecting if there are RTP packets receiving
from RJ-45 interface.
Note: Improper values for above settings might cause unexpected automatic disconnection of a call.
Default values are recommended.
ADVANCED → VoIP → Line
Enable IVR Option: Check the box to enable IVR function.
ADVANCED → VoIP → Line
Hunting/Ring: It is used to set FXS group hunting mode. There are Hunting, Simultaneous Ring and
Sequential Ring.
Hunting: When someone calls in by dialing FXS representative number, the system will always assign
the call to the first line.
Simultaneous Ring: When someone calls in by dialing FXS representative number, all FXS ports will
ring at the same time.
Sequential Ring: When someone calls in by dialing FXS representative number, the system will assign
the call to each FXS ports in order according Sequential Ring Time. You can adjust Sequential Ring
Time for the ring time of each port.
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3-2-1-11 Phone Book
Phone Book: It is used for peer-to-peer communication. Some peer information needs to be added to this
section prior to making peer-to-peer calls. You need to enter the phone number and the IP address of the
remote peer.
ADVANCED → VoIP → Phone Book
Gateway Name: Enter the alias of the remote peer.
Gateway Number: Enter the phone number of the remote peer.
IP / Domain Name: Enter the IP address or URL (Uniform Resource Locator) of the remote peer.
Port: Enter the listen port of the remote peer.
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3-2-1-12 SIP Advanced
ADVANCED → VoIP → SIP Advanced
Listen Port UDP: Enter the VoIP Router’s listening port in this field. Leave it as default settings, unless it
conflicts with ports used by other device in your network.
RTP Starting Port UDP: Enter the starting port number or transmitting voice data among VoIP devices.
Each line requires 2 ports.
For example, if the starting port is 9000, then Line 1 will take up ports 9000 and 9001, and Line 2 will
take up ports 9002 and 9003, and so forth.
SIP Transport Protocol: DVG-N5412SP supports UDP, TCP and TLS for SIP signaling. Most of SIP
Server support UDP, if you prefer TCP or TLS please make sure whether remote party supports TCP/TLS
or not.
ADVANCED → VoIP → SIP Advanced
International Call Prefix Digit: Enter the International call prefix.
Country Code: Select the desired country code from the drop-down menu or enter the country code if
Other is selected.
Long Distance Call Prefix Digit: Enter the long-distance prefix digit for making a long-distance call.
Area Code: Enter the area code.
E.164 Numbering(To Invite Proxy): This variable is followed the E.164 rule, but it depends on the SIP
proxy server. Click the check box to send the number following the E.164 rule by the VoIP Router.
ENUM Header Exception: Enter the prefix number that the VoIP Router sends the number without
followed the E.164 rule.
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Note: E.164 Numbering depends on the proxy. If you fail to make a call, please contact your VoIP Service
Providers.
ADVANCED → VoIP → SIP Advanced
Session Expiration: This field will set the time that the VoIP Router will allow a SIP session to remain die
(without traffic) before dropping it.
Session Refresh Request: Select UPDATE or re-INVITE to send refresh requests to the Server.
Session Refresher: This determines which side of an expired call session will initiate the session refresh.
uac – specifies that the Caller side will initiate the session refresh. uas – specifies that the Call receiver (the
“Callee”) will initiate the session refresh.
ADVANCED → VoIP → SIP Advanced
SIP Message Resend Timer Base: Select the resend timer base from the drop-down menu if response is
not received within the base time. The sequence of sending is like "base time" * 2, and send again at "base
time" *2 *2. The maximum resend time is four seconds. Resend action will stop when the total resend time
has reached 20 seconds.
Max. Response Time for Invite: Enter the maximum response time for INVITE packet. When the
destination does not reply within the set time, the call is failed.
ADVANCED → VoIP → SIP Advanced
VoIP failure announcement: Check the box to play a voice announcement if the VoIP Router fails to
register to the SIP proxy server while FXS is off-hook.
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ADVANCED → VoIP → SIP Advanced
Anonymous Caller ID (CLIR): Check the box to lock the delivery of the Caller ID to the called party.
VoIP Call Out Notification: Check the box to enable the function of playing a tone to notify user that the
call is through VoIP.
Enable Built-in Call Hold Music: Check the box to enable the function of playing music when receiving
Call Hold request.
Call On Hold Notification: FXS will send alert to phone set as users hang up if there is a call still held in
another line.
Enable Non-SIP Inbox Call: Check the box to make local calls. Local Call here means the call does not go
through the Internet and if the dialed number is the extension of other line. You can un-check it to configure
as all calls go through the Internet.
Delay PSTN Hangup Detection: This option make sure DVG-N5412SP cold release the PSTN line calls
after FXS hang-up.
Invite URL need ‘user=phone’: Check the box to add ‘user=phone’ as a hint that the part left to the '@'
sign is actually a phone number.
Reliability of Provisional Responses: Check the box to send a PRACK request during the progress of
the request processing. Reliability of Provisional Responses is to ACK at every SIP packet. With this
method, SIP packet will act like TCP, ie. every packet sent will receive an ACK to make sure that packet
sent has been received by other peer.
Compact Form: Check the box to represent common header field names in an abbreviated form. This may
be useful when SIP message is too large to be carried on and recognized by the user agent.
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SIP Caller ID Obtaining: Select the part of the SIP packet from the VoIP Gateway to obtain Caller ID.
There are several places where the Caller ID is located.
Remote-Party-ID Display Name - It is located at SIP → Remote-Party-ID → Before [<sip:]
Remote-Party-ID User Name - It is located at SIP → Remote-Party-ID → After [<sip:], Before [@]
From-Header Display Name - The standard way is in SIP → Message Header → From → SIP
Display info.
From-Header User Name - It locates at SIP -> Message Header -> From -> SIP from address before
[@].
Put Caller ID In URI: This feature is to put Caller ID in URL. The Caller ID is located in SIP → Message
Header → After [From:], Before [<sip:] by default settings. It will be located in SIP → Message Header →
After [<sip:], Before [@]if ticked.
INVITE With Remote-Party-ID Header: Check the box to comprise the information of Remote-Party-ID in
the message header of INVITE. Different format of INVITE header might cause the call not to be connected.
Please consult with your VoIP Service Provider before enabling it.
Callee Quick Media: DVG-N5412SP will send RTP to remote party immediately as user answer an
inbound call.
FXS Hunting For Unknown Number: Select the response for an incoming call which the called number is
not exist in on the DVG.
Disable – DVG responses 404 not fornd.
Hunt and Transit Dial – DVG sends alert to an available FXS port and dial the number to PBX as the
FXS port picked up by PBX. It works with SoftSwitch or IPPBX to allow a remote client reach the PBX
extension for one step dial. (For virtual extension)
FXS Group Hunting/ Ring Type -- DVG sends alert to an available FXS port for hunting group.
Support URI Percent-Encoding(RFC 3986): Check the box to encode/decode the letters of the basic
Latin alphabet, digits, and a few special characters which follow RFC 3986.
Call Hold Compatible With RFC 2543: It is used to set the procedure of Call Hold being compatible with
RFC 2543.
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3-2-2 Access Control
3-2-2-1 MAC Filtering
Use MAC Filters to deny computers within the local area network from accessing the Internet. You can
either manually add a MAC address that are connected to the VoIP Router.
ADVANCED → Access Control → MAC Filtering
Enable MAC Filtering: Check the box to deny from accessing Internet.
MAC: Enter the MAC of the computer in the LAN (Local Area Network) to be used in the MAC filter table.
Remark: Enter comments.
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3-2-3 Firewall and DMZ
3-2-3-1 DMZ
DMZ (Demilitarized Zone) allows the server on the LAN site to be directly exposed to the Internet for
accessing data and to forward all incoming ports to the DMZ Host. Adding a client to the DMZ may expose
that computer to a variety of security risks; so only use this option as a last resort.
ADVANCED → Firewall and DMZ → DMZ
Enable DMZ: Check the box to enable DMZ feature.
DMZ Host IP Address: Enter the IP address of that computer as a DMZ Host with unrestricted Internet
access.
Note: Either this function or virtual server can be selected for use in accessing external services.
SIP ALG: Enable ALG for LAN port SIP UA.
RTSP ALG: Enable ALG for RTSP multimedia stream.
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3-2-3-2 DoS Prevention
ADVANCED → Firewall and DMZ → DoS Prevention
Enable DoS Prevention: Check the box to prevent DoS attacks from WAN or LAN. There are various
types of DoS attacking. Leave settings in this field to the default if you are not familiar with it.
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3-2-3-3 IP Filtering
Use IP Filters to deny particular LAN IP addresses from accessing the Internet. You can deny specific port
numbers or all ports for a specific IP address. The screen will display well-known ports that are defined. To
use them, click on the edit icon. You will only need to input the LAN IP address(es) of the computer(s) that
will be denied Internet access.
ADVANCED → Firewall and DMZ→ IP Filtering
Enable IP Filtering: Check the box to deny particular LAN IP addresses from accessing the Internet.
IP: Enter the IP address that you want to deny in this filed.
TCP/UDP: Select TCP, UDP or Both that will be used with the IP address that will be blocked.
Remark: Enter comments.
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3-2-3-4 Port Filtering
Port filtering enables you to control all data that can be transmitted over routers. When the port used at the
source end is within the defined scope, it will be filtered without transmission.
ADVANCED → Firewall and DMZ→ Port Filtering
Enable Port Filtering: This variable is to restrict certain types of data packets by port.
Port Range: Enter the port range that will be denied access to the Internet.
TCP/UDP: Select TCP, UDP or Both that will be used with the port that will be blocked.
Remark: Enter comments.
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3-2-3-5 Virtual Server
Enable users on Internet to access the WWW, FTP and other services from your NAT. It is also known as
port forwarding. When remote users are accessing Web or FTP servers through WAN IP address, it will be
routed to the server with LAN IP address.
ADVANCED → Firewall and DMZ→ Virtual Server
Enable Virtual Server: Check the box to enable port forwarding.
WAN Port Range: Enter the port range for the WAN side.
TCP/UDP: Select the communication protocols used by the server, TCP, UDP or Both.
LAN Host IP Address: Enter the IP address of the device that provides various services.
Server Port Range: Enter LAN side server port range.
Remark: Enter comments.
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3-2-4 Advanced Wireless
3-2-4-1 Advanced
This section introduces advanced configuration for the wireless access point. If you are not familiar with the
following functions, keep the default parameters. In some cases, incorrect settings may reduce wireless
performance.
ADVANCED -> Advanced Wireless -> Advanced
Fragmentation: A packet can be fragmented into small units to pass over a network medium that can not
support the original packet size. If you encounter a busy network, a lower value of Fragment Threshold
could improve performance. If the traffic flows are not very busy, a higher Fragment Threshold provides
good network performance. In most case, keeping the default value=2346 is recommended.
RTS Threshold: RTS Threshold is a mechanism to implement in collision avoidance. In a large wireless
network, two stations do not hear each other but can hear wireless access point. When the two send data
to Access Point at the same time, it may result in data collision and a loss of messages for both wireless
stations. In most case, keeping the default value=2347 is recommended.
RF Output Power: You can adjust the percentage of power 100, 50, 25, 10, 5 of your VoIP Router to
change the coverage of wireless network. Keep the default value, 100% to reach full range.
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3-2-4-2 Access Control
The Access Control setting provides a service that you can control different access rights for different
wireless clients connected to your VoIP Router. The local and remote stations are limited to access Internet
through your Access Points using MAC address of wireless client. Choose the appropriate Access Control
Services from Wireless Access Control Mode option.
ADVANCED -> Advanced Wireless -> Access Control
Access Control Mode-Disable: The VoIP Router does not response to any access rules. You are not allowed to make
configuration changes on this page.
Allow: When Allow Listed is enabled, only those wireless clients whose MAC addresses are in the Access
Control List have rights to connect to your Access Point.
Deny: When Deny Listed is enabled, only those wireless clients whose MAC addresses are in the Access
Control List will be blocked and restricted access to your Access Point.
MAC Address: Specify the MAC address which you want to allow/deny access your Access Point.
Comment: The space is reserved for comment or notation.
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3-2-5 Advanced Network
3-2-5-1 QOS
WAN QoS
ADVANCED → Advanced Network → QoS
Enable WAN QoS: Check the box to guaranty the voice quality. The system reserves the bandwidth for
voice packets, and the data transmission is distributed to less bandwidth.
Downstream Bandwidth - Select the downstream bandwidth that is less than the actual bandwidth
subscribed from the drop-down menu.
Upstream Bandwidth - Select the upstream bandwidth that is less than the actual bandwidth subscribed
from the drop-down menu.
ToS IP Precedence: Select the precedence for signaling (data) and voice (voice data) to tag voice packets.
DiffServ (DSCP): Select the number of signaling (data) and voice (voice data) values to tag voice packets.
Note: For the VoIP Router, ToS IP Precedence and DiffServ are the same function. You only select one for
priority marking.
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3-2-5-2 NAT Traversal
If your VoIP Router is set up behind an Internet sharing device, you can select either the NAT or STUN
protocol.
ADVANCED → Advanced Network → NAT Traversal
Enable NAT Public IP: Check the box to use the IP address of the Internet sharing device if the VoIP
Router is set up behind an Internet sharing device. Also the VoIP Router will use the IP address of the
Internet sharing device as the public IP when it connects to Internet. Furthermore, some of the Internet
sharing device’s type is symmetric NAT. You need to set Virtual Server or Port Mapping (Forwarding) from
the Internet sharing device for the listen port and communication ports (RTP ports) of the VoIP Router.
NAT IP/Domain: Enter the real public IP address of the IP sharing device or the router; or enter a true URL
(Uniform Resource Locator) when DDNS is used. Please refer to the DDNS settings.
Note: If you are setting a public IP in this field, it has to be a static public IP, otherwise VoIP communication
may not be established properly. Please contact your ISP to check if your Internet connection has static
public IP addresses.
Enable STUN Client: Check the box to use the STUN protocol prevents problems from setting the IP
sharing function. (Some NATs do not support this protocol.)
Note: You can use the “Status  STUN Inquiry” page to detect the NAT type of your Internet sharing
device. If the NAT type is “Symmetric NAT,” then the VoIP Router is not able to traverse the NAT. It is not a
flaw of the VoIP Router design, but rather a limitation of the STUN protocol.
STUN Server IP/Domain and Port: Enter the IP address and listen port of the STUN server. You can set
two STUN server IPs separated by a semicolon.
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3-2-5-3 STUN Inquiry
Use “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between a STUN
server and client.
ADVANCED → Advanced Network → STUN Inquiry
NAT Type: It shows the NAT type of your router.
STUN Server IP/Domain: Enter the IP address or URL of the STUN server for query.
STUN Server Port: Enter the STUN Server’s listening port
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3-2-5-4 Static Route
Build static routes within an internal network. These routes will not apply to the Internet.
ADVANCED → Advanced Network → Static Route
Route: Destination network of the route.
Route Mask: Subnet mask to apply on destination network.
Next Hop IP: The next hop IP address to the specified network.
Interface: The interface attached to this route.
3-2-5-5 UPnP
ADVANCED → Advanced Network → UPnP
Enable UPnP: Check the box to enable UPnP device on DVG.
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ADVANCED
3-2-5-6 RIP
ADVANCED → Advanced Network → RIP
Enable RIP: Check the box to enable RIP to build small-multi router network via RIP protocol. This function
is useless for home network.
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3-2-6 SNMP
ADVANCED → Advanced Network → SNMP
DVG-N5412SP supports SNMP V1, V2 and V3. Please enter required parameter for SNMP V3 on each
SNMP setting pages.
If the MIB browser supports SNMP V1 and V2 only, please refer to following configuration:
Example for SNMP V2 configuration:
Some keys configured on MIB browser:
Get Community: public
Set Community: private
Trap Community: public

Enable [Advanced-> SNMP Management-> SNMP-> Enable SNMP Agent]
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
ADVANCED
Set [Advanced-> SNMP Management-> SNMP View-> View Name] as “all”.
Set [Advanced-> SNMP Management-> SNMP View-> View Name] as “.1”

Set [Advanced-> SNMP Management-> SNMP Community-> Community Name] for public and
private.

Select a configured View Name.
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3-3 MAINTENANCE
3-3-1 Device Management
MAINTENANCE → Device Management
Note: There are two operating levels when entering the Web UI. Logging-in as the ADMIN allows you to
change all settings. A Web UI USER only has access to some settings.
Password: By default there is no password configured. It is highly recommended that you create a
password to keep your router secure.
MAINTENANCE → Device Management
Port of Web Access from WAN: Enter the port number when accessing the web-based configuration
utility from the WAN port.
Web Idle Time Out: Enter the range of effective time when log-in the web interface. The user will be
disconnected from the web page to allow others to log-in.
TFTP Source Port: Enter the port number for sending out sends TFTP sessions.
Enable Web UI: Check the box to enable WEB access from WAN or LAN.
Enable Telnet Service: Check the box to enable Telnet access from WAN or LAN.
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3-3-2 Backup and Restore
Save and Reboot
MAINTENANCE → Backup and Restore
Save All Settings: Click the Save All Settings check box and reboot the system after completing changes.
The new settings will take effect after the VoIP Router is restarted.
Restart: Click the Reboot button to reboot the system.
Backup Configurations File
MAINTENANCE → Backup and Restore
The current system settings can be saved as a file onto the local hard drive. Click the Backup Settings
button to save all current settings to a file on your PC. Click the Backup Wireless Settings button to save
only wireless settings to a file on your PC.
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Backup Configurations Template File
MAINTENANCE → Backup and Restore
Click the Backup Settings button to save your current settings to a template file for editing.
Update Settings
MAINTENANCE → Backup and Restore
To restore a system settings file, click on Browse to search the local hard drive for the file to be used. Once
you locate the file, click Upload Settings to overwrite the current settings with the settings saved to the file.
Restore Default Settings
MAINTENANCE → Backup and Restore
Select Restore Default Settings to reset the VoIP Router’s settings back to the factory default settings.
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3-3-3 Firmware Update
The VoIP Router supports a software upgrade function from a remote server. Please consult your VoIP
Service Provider for information about the following details.
MAINTENANCE → Firmware Update
Upgrade Server: Select the upgrade type: TFTP, FTP, or HTTP.
Server IP Address: Enter the server’s IP address.
Server Port: Enter the server’s port.
User Name/ Password: Enter the account information for accessing the server if needed.
Directory: Enter the location of the firmware file.
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3-3-4 Dynamic DNS
ADVANCED → Dynamic DNS
Enable Dynamic DNS: Check the box to enable DDNS function. It is only necessary when the VoIP Router
is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS.
Server address: Select a DDNS service from the drop and down arrow.
Hostname: Enter the URL of the system (or NAT) – applied from domain name registration providers (e.g.
www.dyndns.org).
Username or Key/Password or Key: Enter the Login ID and password used to log-in to the DDNS server.
Note: If the VoIP Router is set up under NAT, then enter the hostname in the NAT IP/Domain that is the
same as the Hostname of the DDNS.
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3-3-5 Log Settings
MAINTENANCE → Log Settings
Enable: Check the box to send event notification messages across IP networks to the Server.
Server Address: Enter the System Log Server’s IP address.
Port: Enter the System Log Server’s listening port. Leave this field to the default if your VoIP Service
Provider did not provide you a server port number for System Log Server.
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3-3-6 Diagnostics
3-3-6-1 Ping Test
Use “Ping” to verify if a remote peer is reachable. Enter a remote IP address and click “Test” to ping the
remote host. The result would be shown on Result Table
MAINTENANCE → Diagnostics → Ping Test
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3-3-6-2 Outward Test
MAINTENANCE → Diagnostics → Outward Test
It allows operator to verify whether it is some problem on the cable between phone sets and DVG-N5412SP
FXS ports.
Enable: Select the lines you want to test.
Including Channel In Used: Since the line test will interrupt a talking call, that DVG-N5412SP will ignore
the in used line. If you would like to test all the lines you select even it is in used, please tick this item.
Test: Click start to test.
ACO: Clear alarm indication of the last test result.
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3-3-6-3 FXS Inward Self Test
MAINTENANCE → Diagnostics → Inward Test
It allows operator to verify if it is some problem on the FXS chip set.
Enable: Select the lines you want to test.
Including Channel In Used: Since the line test will interrupt a talking call, that DVG-N5412SP will ignore
the in used line. If you would like to test all the lines you select even it is in used, please tick this item.
Test: Click start to test.
ACO: Clear alarm indication of the last test result.
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3-3-7 TR069
TR069 allows operator to manage DVG-N5412SP with a TR069 standard protocol.
Note: Fill in the parameters needed by your VoIP Service Provider. Please check with your VoIP
Service Provider about the availability of these services.
Advanced Settings → TR069
Enable TR069: Check the box to start TR069 service
Username: Enter an available ACS user name.
Password: Enter the ACS password.
Auto Config. Server URL: Enter the Provisioning Server’s URL required by your VoIP Service Provider.
Periodic Info Enable: It allows DVG connect to a TR069 server periodically according to following
parameters.
Periodic Info Interval: Enter the time for auto provisioning.
Random Offset: Enter the offset of the time for auto provisioning.
Listen Port: TR069 listen port for remote trigger.
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Connection Request Username: Enter username for remote trigger.
Connection Request Password: Enter password for remote trigger.
Note: Contact your server provider if necessary.
MAINTENANCE → TR069
Binding Server for Trigger: Check the box to trigger a connection between Provisioning Server and the
VoIP Gateway. Provisioning Server will bind a port for the VoIP Gateway to send provision request.
Binding Port: Enter the port number of Provisioning Server is used for binding.
Binding Interval: Enter the interval at which the VoIP Gateway will keep the binding.
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MAINTENANCE
3-3-8 CDR
The user can set up a CDR Server to record call details for every phone call with TCP protocol. The present
CDR provides the call event such as HOOK ON, HOOK OFF, DIALED NUMBER, DATE…recording in a
text file and which can be imported to prepare an analysis report.
MAINTENANCE → CDR
Send record to CDR Server: Tick the check box to enable the call detail recording.
CDR Server IP / Domain: Enter the IP address of the CDR server.
Port: Enter the listen port of the CDR server.
RADIUS: Enter the information of RADIUS needed. It includes RADIUS Accounting Port, RADIUS Server
Secret, RADIUS User ID and RADIUS Password.
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STATUS
3-4 STATUS
3-4-1 Device Info
STATUS → Device Info
For WAN Port Information, it shows IP address, subnet mask, default gateway and DNS server. If you use
PPPoE to obtain IP, you will know if the IP is obtained through this method. If IP address, subnet mask,
default gateway is blank, it means that the VoIP Router does not obtain IP.
For LAN Port Information, it shows LAN port IP, subnet mask, and the status of DHCP server.
For Hardware, it shows the hardware platform and driver version.
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STATUS
3-4-2 VoIP Status
STATUS → VoIP Status
For Port Status, it includes if each port registers to Proxy successfully, the last dialed number, how many
calls each port has made since the VoIP Router is start, etc.
Example:
“S1 701” shows that the number of the first line which register to SIP Server 1 is 701.
“S2 2702” shows that the number of the second line which register to SIP Server 2 is 2701.
For Server Registration Status, it shows the registration status of DDNS, Phone Book Manager and STUN.
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STATUS
3-4-3 LAN Client
The Active Wireless Clients table displayed the identification and transmission status of active wireless
clients on wireless LAN interface.
The DHCP Clients table displayed LAN device that has already been assigned an address from
DVG-N5412SP. You can check if the DHCP client has obtain an IP address.
STATUS → LAN Client
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STATUS
3-4-4 Statistics
STATUS → Statistics
Display the information of the last call made. Press Refresh button to get the latest RTP Packet Summary.
3-4-5 Routing Table
STATUS → Routing Table
The Routing Table stores the information for particular network destination around the VoIP Router. Press
Refresh button to generate the details.
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STATUS
3-4-6 Logout
If setting or parameter has been changed, remember to save the changes before you logout the
configuration menu.
Logout
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VoIP Router Configuration-IVR
4. Configuring the VoIP Router through IVR
VoIP transmits voice data (packets) via the Internet, hence the condition and status of the network environment is
relatively important to the telecommunications quality. If any one of the parties involved in VoIP communications
has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. Therefore,
excellent telecommunication can only happen when the VoIP Routers are connected to the Internet and when the
network environment is stable.
Preparation
1.
Connect the power supply, telephone set, telephone cable, and network cable properly.
2.
If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask,
and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any
question.
3.
If you are using ADSL (PPPoE) for your network connection, confirm the account number and
password.
4.
If you intend to operate the VoIP Router under NAT, the IP range of VoIP Router WAN Port and LAN
Port IP Address should not be the same in order to avoid phone failures.
Basic Setup
The VoIP Router provides two setup modes:
1.
Telephone IVR Configuration Mode
2.
Browser Configuration Mode
IVR configuration provides basic query and setup functions, while browser configuration provides full setup
functions.
4-1 IVR (Interactive Voice Response)
The VoIP Router provides convenient IVR functions. Users are able to get query and setup the VoIP Router
with a phone-set and function-codes without turning on the PC.
Note: When finishing the setup, make sure the new settings are saved. This will enable the new settings to
take effect after the system is restarted.
Instructions
FXS Port: Connect to telephones. To access IVR mode, passwords should be entered, “* * password #”.
Alphabets to digits conversion information is provided in the PPPoE Character Conversion Table. (Refer to
Page 71) When correct IVR passwords are entered and accepted, an indication tone can be heard
indicates the system is in IVR setup mode. Enter function codes to check or configure the VoIP Router.
(Please refer to page 68 for function codes).
Example: If your password is “1234”, enter * (star) * (star) 1 2 3 4 # (pound), and now you are entering IVR
setup mode. Next, enter a function code to check or configure the VoIP Router. If your password is “admin”,
enter * (star) * (star) * (star) 41 44 53 49 54 # (pound). Please refer to the IVR Functions Table (page 68)
for available functions and codes.
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VoIP Router Configuration-IVR
Once the setting or query has been completed, you can hear a dial tone. Use the same procedure to make
a second query or setting. To exit IVR mode, simply hang up the phone.
Example: enter “**#” (you are now in IVR mode) enter 101 (to query the current IP address)  the
system responds with an IP address. You can continue with more settings or queries: enter 111 (to set a
new IP address) enter 192*168*1*2 (new IP address).
Save Settings
When all setting procedures are completed, dial 509 (Save Settings) from phone keypad. Wait for about
three seconds, you should hear a voice prompt “1 (one).” You can now hang up the phone and please
reboot the VoIP Router to enable the new settings.
To inquire about the current VoIP Router WAN Port IP address setting
After completing all your settings, dial 101 from the keypad, then you can hear the system play back the
current WAN Port IP address. If the system does not play back the IP address after dialing 101, this
indicates that the VoIP Router currently is not connected to the Internet. Please check and make sure the
cable connections, account numbers, and passwords are correct.
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4-1-1 IVR Functions Table:
Function Description
Code
Example / Notes
111/101
WAN Port IP address Set/Query
112/102
WAN Port Subnet Mask Set/Query
113/103
WAN Port Default Gateway Set/Query
Dial function code 114 and then dial
1 for a Static IP connection then
setup the IP address.
114/104
Current Network IP Access Set/Query (1: Static IP, 2: DHCP, 3: PPPoE)
115/105
DNS IP address Set/Query
118
Restart
121
Setup PPPoE Account
122
Set PPPoE Password
311/301
LAN Port IP Set/Query
312/302
LAN Port Subnet Mask Set/Query
409
Restore factory default settings
509
Save settings
900
Set the IVR and the language used on the Web GUI
(1: English, 2: Traditional Chinese, 3: Simplified Chinese)
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Dial function code 114 and then dial
3 for a PPPoE connection.
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4-2 IP Configuration Settings—Set the IP Configuration of the
WAN Port
Static IP Settings
Note: Complete static IP settings should include a static IP (option 1 under 114), IP address (111), Subnet
Mask (112), and Default Gateway (113). Please contact your Internet Service Provider (ISP) if you have
any question.
Function
Command
Select a Static IP
 After entering IVR mode, dial 114.
 When voice prompt plays “Enter value”, dial 1 (to select static IP)
IP address Settings
 After entering IVR mode, dial 111. When voice prompt plays “Enter value”,
enter your IP address followed by “#”.
Example: If the IP address is 192.168.1.200, dial 192*168*1*200#.
Subnet Mask Settings
 After entering IVR mode, dial 112. When voice prompt plays “Enter value”,
enter your subnet mask followed by “#”.
Example: If the subnet mask value is 255.255.255.0, dial 255*255*255*0#.
Default Gateway Settings
 After entering IVR mode, dial 113. When voice prompt plays “Enter value”,
enter your default gateway’s IP address followed by “#”.
Example: If the default gateway is 192.168.1.254, dial 192*168*1*254#.
Save Settings and Restart
 To save settings, dial 509 (Save Settings). The system will save the current
settings. Please restart the system. Wait for about 40 seconds for the
system to restart, and then enter 101 to check whether the IP address was
retained. If the system does not play back the IP address after dialing 101,
this indicates that the VoIP Router currently is not connected to the
Internet. Please check and make sure the cable connections, account
numbers, and passwords are correct.
Dynamic IP (DHCP) Settings
After entering IVR mode, dial 114.
When voice prompt plays “Enter value”, dial 2 (to select DHCP).
Saving settings –press 509 (Save Settings). Please restart the system. After the system is restarted, press
101 to check whether or not the IP address was retained.
Note: If the system does not play back the IP address, this indicates that the VoIP Router failed to
communicate with a DHCP server. Please check with your DHCP server or ISP.
ADSL PPPoE Settings
Note: Complete PPPoE settings should include: Select PPPoE (option 3 of 114), PPPoE account (121) and
PPPoE password (122).
Please contact your local Internet Service Provider (ISP) if you have any questions.
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VoIP Router Configuration-IVR
Select a PPPoE
After entering IVR mode, dial 114.
When voice prompt plays “Enter value,” dial 3 (to select PPPoE).
PPPoE Account Settings
After entering IVR mode, dial 121.
When voice prompt plays “Enter value”, enter the account number followed by”#”.
Example: If the account is “87654321@hinet.net,” please enter 08 07 06 05 04 03 02 01 71 48 49 54 45 60
72 54 45 60 #.
Note: It is necessary to enter two digits for each alphabet/number; for example, you must enter “01” for “1”
and “11” for “A”. Using the web Interface to configure your PPPoE account details is recommended. Refer
to the PPPoE Character Conversion Table on the next page for key mappings if you choose to use IVR
setup.
PPPoE Password Setting
After entering IVR mode, dial 122,
When voice prompt plays “Enter value,” enter the new password followed by “#”.
Example: If the password is “3t2ixiae”, please enter “03 60 02 49 64 49 41 45#”.
Save Settings and Restart
To save settings, dial 509 (Save Settings). The system will save the settings. Please restart the system.
Wait for about 40 seconds for the system to restart, then enter 101 to check whether the IP address was
retained. If the system does not play back the IP address after dialing 101, this indicates that the VoIP
Router currently is not connected to the Internet. Please check and make sure the cable connections,
account numbers, and passwords are correct.
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VoIP Router Configuration-IVR
4-2-1 PPPoE Character Conversion Table:
The table below provides a list of PPPoE conversion codes. The first row (high-lighted) of each pair of the
column lists the numbers, alphabets or symbols and the second row (high-lighted) of each pair of the
column (“Input Key”) represents the codes to be entered for the corresponding numbers, alphabets or
symbols. For example, to enter “D-Link” according to the table below, enter: 148322495451
Numbers
Input Key Upper Case Input Key Lower Case Input Key
Letters
Letters
Symbols
Input Key
0
00
A
11
a
41
@
71
1
01
B
12
b
42
•
72
2
02
C
13
c
43
!
73
3
03
D
14
d
44
"
74
4
04
E
15
e
45
$
75
5
05
F
16
f
46
%
76
6
06
G
17
g
47
&
77
7
07
H
18
h
48
'
78
8
08
I
19
i
49
(
79
9
09
J
20
j
50
)
80
K
21
k
51
+
81
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L
22
l
52
,
82
M
23
m
53
-
83
N
24
n
54
/
84
O
25
o
55
:
85
P
26
p
56
;
86
Q
27
q
57
<
87
R
28
r
58
=
88
S
29
s
59
>
89
T
30
t
60
?
90
U
31
u
61
[
91
V
32
v
62
\
92
W
33
w
63
]
93
X
34
x
64
^
94
Y
35
y
65
_
95
Z
36
z
66
{
96
|
97
}
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Appendix
5. Dialing Principles
5-1 Dialing Options
Dial the phone number which you want to call and press # to call out immediately. Note that if the “#
(pound)” not dialed, the number will be called out after 4 seconds by default. The period between number
dialed and call out is named “Inter Digits Timeout”. (Configurable from “DTMF and PULSE”, default=4
seconds, see page 50).
If the phone number matches the setting of the Digit Map, the phone number will be dialed out through the
assigned VoIP Service Provider according to VoIP Route Profile automatically.
5-2 Number Translation
Phone number is dialed by user. The system will check if the phone number is matched Digit Map Table. If no
matched is found from Digit Map Table, it will use the phone number to look up number translation of the server
set in VoIP Routing Profile.
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5-3 Routing
To achieve maximum flexibility, the number dialed will be looked up in several tables defined by VoIP Router. If
no match is found from Digit Map Table, it will then look up the number from another table and to the registered
VoIP Service Provdier.
Routing Processing Flow
The routing after checking Digit Map Table may be vary. The routing accords with VoIP Route Profile. By
default, Phone Book is the first route of VoIP Route Profile. The second and third route is Server 1 and Server 2.
Server 3 is the last route. Each server has a dialing plan, i.e. number translation, table, and the number will be
translated according the dialing plan before dialing out. For default setting, the number look up flow appears
like:
Digit Map
Table
Phone
Book
Server 1
Server 2
Server 3
Assume that the route of Default Route Profile is Server 2 as the first route, Server 3 as the second route and
Server 1 as the last route. The number look up flow appears like:
Digit Map
Table
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Server 3
Server 1
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Appendix
Start
Enter a phone
number (D#)
Change the number to
Global Number.
Yes
Is (D#) defined
in Digit Map
table?
No
Is (D#) or Global Number
defined in Phone Book
table?
Yes
No
Is (D#) or Global Number
defined in Server 1?
Yes
No
Is (D#) or Global Number
defined in Server 2?
Yes
No
Is (D#) or Global Number
defined in Server 3?
Yes
No
Dial out as defined
in the first match
case by VoIP Router
End
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Appendix
6. Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the
DVG-N5412SP. Read the following descriptions if you are having problems. (The examples below are illustrated
in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to
the following examples.)
1. Why can’t I access the web-based configuration utility?
When entering the IP address of the D-Link router (192.168.8.254 for example), you are not connecting to a
website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in
the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
 Internet Explorer 6.0 or higher
 Netscape 8 or higher
 Mozilla 1.7.12 (5.0) or higher
 Opera 8.5 or higher
 Safari 1.2 or higher (with Java 1.3.1 or higher)
 Camino 0.8.4 or higher
 Firefox 1.5 or higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try
using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link
light may not be on.
• Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black
Ice, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages.
Check the help files included with your firewall software for more information on disabling or configuring it.
• Configure your Internet settings:

Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the
Security tab, click the button to restore the settings to their defaults.

Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN
Settings button. Make sure nothing is checked. Click OK.

Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK
three times.
 Close your web browser (if open) and open it.

• Access the web management. Open your web browser and enter the IP address of your D-Link router in the
address bar. This should open the login page for the web management.
• If you still cannot access the configuration, unplug the power to the router for 10 seconds and plug back in. Wait
about 30 seconds and try accessing the configuration. If you have multiple computers, try connecting using a
different computer.
2. What can I do if I forgot my password?
If you forgot your password, you must reset your router. Unfortunately this process will change all your settings
back to the factory defaults.
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Appendix
To reset the router, locate the reset button (hole) on the rear panel of the unit. With the router powered on, use a
paperclip to hold the button down for 10 seconds. Release the button and the router will go through its reboot
process.
Wait about 30 seconds to access the router. The default IP address is 192.168.8.254. When logging in, the
username is admin and leave the password box empty.
3. Why can’t I connect to certain sites or send and receive emails when connecting through my router?
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites,
and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination
could be another computer, or a URL.

Click on Start and then click Run.

Windows® 95, 98, and Me users type in command (Windows® NT, 2000, and XP users type in cmd)
and press Enter (or click OK).

Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example: ping yahoo.com -f -l 1472
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Appendix
Appendix
Product Features
WAN
 One 10/100/1000Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port
 Support static IP, PPPoE, and DHCP address assignment and dynamic DNS (DDNS)
 QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP
signaling and RTP
 NAT Traversal : Port Forwarding, STUN and Outbound Proxy
 NTP: (Network Time Protocol RFC 1305)
 Time Zone Support
 MAC Address Clone
 RTP Packet Summary : packet sent, packet received, packet loss for voice quality
analysis
LAN
 Four 10/100/1000Mbps auto-negotiation, auto-crossover RJ 45 Ethernet ports
 Supports router and bridge mode (NAT mode and Non-NAT mode)
 DHCP server
Voice Features
 SIP (RFC3261) compatible
 Voice codecs : G.711 a /ulaw, G.726, G.729A, G.723.1
 CNG (Comfort Noise Generation)
 VAD (Voice Activity Detection)
 G.165/G.168 echo cancellation
 Adjustable Jitter Buffer and programmable Gain Control
 In-Band DTMF, Out-Of-Band DTMF relay (RFC2833, SIP INFO)
 Multiple SIP Proxy server entries with failover mechanism
 Polarity reversal generation (FXS)
 T.30 (G.III) / Real time T.38 / Secured T.38 FAX relay
 DTMF, FSK (Bellcore & ETSI) Caller ID generation.
 Support Caller ID Restriction (CLIR)
 Digit Map for dial plan
 Speed Dial
 Local phone book for peer-to-peer calling
 E.164 Numbering & ENUM support
 Hot-Line, Warm-Line support
 Single Number / Account (reprehensive number) for multiple ports
 Call features:
o Call Hold, Call Waiting, Call Pickup
o Call Forward - Unconditional, Busy, No Answer
o Call Transfer - Unattended, Attended
o Three Way Calling (Media Server required)
 Analogue interface
o Connector : RJ-11
o Signaling protocol : Loop Start
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Appendix
Configuration & Maintenance
 Configuration methods:
o Web
o IVR
o Telnet
 Status reports:
o Port status
o Registration status
o Ping tests
o Hardware / software information
 Firmware Upgrade through TFTP, FTP or HTTP server
 Configuration Backup/Restore
 Reset button (with restore factory default function)
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