Epson | FX-980 | Specifications | Epson FX-980 Specifications

EPSON FX-980
rear edge
guides
paper guide
cover
User Replaceable Parts
paper guide
base
paper
release
lever
printer cover
front paper
guide (closed)
knob
control panel
paper thickness lever
ribbon
cartridge
User Replaceable Part
Parts Price List Name
Bottom cover
Bottom cover
Part Number
Connector cover
Upper connector cover
1037223
Connector cover screws (2)
C.B.S-tite screw
1002674
Front edge guides
Front edge guides
1044192
Front paper guide
Front cover
1044120
Knob
Knob
1039462
1044121
Logo plate
Logo plate
1046472
Paper guide cover
Rear printer cover
1044112
Paper separator
Paper separator
1025296
Paper tension unit
Paper eject assembly
1044165
Paper thickness lever cap
Lever cap
1039412
Printer cover
Printer cover assembly
1044166
Rear edge guides
Rear edge guides
1044169
Rear push tractor
Rear tractor assembly
1044168
Ribbon cartridge
Ribbon cartridge
S015091
Tractor (pull or front push)
Front tractor assembly
1044167
Options
serial interface
Paper Handling Options
High-capacity cut-sheet feeder (C806841)
Feeds up to 150 sheets of paper, 25 plain bond envelopes, or 30
postcards into the printer without reloading. You can also load a
stack of single-sheet multipart forms up to 0.59 inch (15 mm)
thick in this feeder.
shield
plate
parallel
interface
paper
tension unit
Second bin cut-sheet feeder (C806851)
tractor
Connects to the high-capacity cut-sheet feeder to create a
double-bin cut-sheet feeder. You can load up to 50 sheets of
ordinary single-sheet paper in the second-bin cut-sheet feeder.
Pull tractor (C800331)
Improves continuous paper handling and reduces the chance of
paper jams. You can also use this tractor as a front push tractor.
Using a pull tractor in combination with a push tractor is
especially useful for printing on continuous preprinted forms,
multipart forms, labels, and for printing high-quality graphics.
Roll paper holder (#8310)
Allows you to use your printer with 8.5-inch roll paper like that
used with telex machines.
front paper guide
(open)
front edge guides
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EPSON FX-980 - 1
EPSON FX-980
Optional Interface Cards
You can install an optional interface card to supplement your
printer built-in parallel interface and provide added network
compatibility. The EPSON interface cards in the table below
are compatible with your printer. (Not all the interfaces in the
table are available worldwide.)
Resolution
Maximum
240 × 144 dpi (near-letter quality)
Interfaces
1 standard bidirectional, 8-bit parallel
interface with IEEE 1284 nibble mode
support, 1 EIA-232D serial interface,
and 1 optional interface slot
Paper feed methods
Friction (front or top paper entry)
Model number
Card type
C823071 / C823081
32KB serial interface card
Push tractor (front or rear paper entry)
C823121
LocalTalk interface card
C823131
32KB IEEE-488 interface card
Pull tractor (front, bottom, or rear
paper entry)
C823141
Coax interface card
C823151
Twinax interface card
C823451
IEEE-1284 (Type B bidirectional)
parallel interface card
C823622 / C823632 /C823641
Ethernet interface card
Push and pull tractor (additional
tractor is required for front push and
pull tractor combination)
Cut-sheet feeder (optional)
Roll paper holder (optional)
When you use Ethernet interface card C823632, you need to attach
the optional interface adapter (C825251) to the interface card.
Paper feed speed
Intermittent
46 ms/line at 1/6 inch line spacing
Printer Specifications
Paper capacity
Mechanical
Printing method
9-pin impact dot matrix
Emulation
EPSON ESC/P® and IBM 2380 Plus
Printing speed
High-speed draft
506 cps at 10 cpi
569 cps at 12 cpi
569 cps at 15 cpi
560 cps at 17 cpi
506 cps at 20 cpi
The total thickness of the
paper stack can be up to
0.20 inch (5 mm).
Near-letter quality
95 cps at 10 cpi
Bidirectional logic seeking for text and
graphics printing. Unidirectional text
or graphics printing can be selected
using software commands.
Line spacing
1/6 inch or programmable in
1/216-inch increments
Printable columns
80 columns (at 10 cpi)
2 - EPSON FX-980
High-capacity cut-sheet feeder
up to 150 sheets of 22 lb (82 g/m2)
paper
up to 25 plain or bond envelopes
up to 30 airmail envelopes
up to 30 postcards
a stack of multipart forms up to 0.59
inch (15 mm) thick
Second-bin cut-sheet feeder
up to 50 sheets of 22 lb
(82 g/m2) paper
Draft
380 cps at 10 cpi
Printing direction
Continuous
5 inches/second
Buffer
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64KB or 0KB (selectable in the default
setting mode or the EPSON Remote!
utility)
EPSON FX-980
Built-in fonts
Character tables
Bitmap fonts
EPSON Draft 10, 12, 15 cpi
EPSON Roman 10, 12, 15 cpi,
proportional
EPSON Sans Serif 10, 12, 15 cpi,
proportional
Barcode fonts
EAN-13, EAN-8, Interleaved 2 of 5,
EPC-A, UPC-E, Code 39, Code
128, POSTNET
Environmental
Operation
Storage
Temperature
Humidity
(without condensation)
41 to 95 °F (5 to 35 °C)
10 to 80% RH
–22 to 140 °F (–30 to 60 °C)
0 to 85% RH
Paper
Use recycled paper and envelopes only under normal
temperature and humidity conditions, as follows:
1 Italic table and 12 graphical character
tables (33 graphical character tables are
available in
some countries)
Temperature
Humidity
59 to 77 °F (15 to 25 °C)
30 to 60% RH
Do not load paper that has been folded or is damaged,
wrinkled, or curled.
Character sets
13 international character sets and
1 legal character set
Ordinary single sheets:
front, top, and cut-sheet feeder entry
Reliability
Total print volume
25 million lines (except print head)
MTBF 10,000 POH (25% duty)
Width
Front and top
3.9 to 10.1 inches (100 to 257 mm)
High-capacity cut-sheet feeder
3.9 to 10.1 inches (100 to 257 mm)
Second bin cut-sheet feeder
7.2 to 10.1 inches (182 to 257 mm)
Length
Front
5.8 to 14.3 inches (148 to 364 mm)
Top
3.9 to 14.3 inches (100 to 364 mm)
High-capacity cut-sheet feeder
3.9 to 14.3 inches (100 to 364 mm)
Second bin cut-sheet feeder
8.3 to 14.3 inches (210 to 364 mm)
Black ribbon cartridge (S015091)
Thickness
0.0025 to 0.0055 inch (0.065 to 0.14 mm)
Ribbon life
7.5 million characters
(Draft, 10 cpi, 14 dots/character)
Weight
14 to 24 lb (52 to 90 g/m2)
Print head life
300 million characters
(Draft 10 cpi,
14 dots/character)
Dimensions
and weight
Ribbon
Height
9.3 inches (236 mm)
Width
20.8 inches (528 mm)
Depth
15.9 inches (404 mm)
Weight
24.3 lb (11 kg)
Single-sheet multipart forms:
front, top, and cut-sheet feeder entry
Electrical
Input voltage range
120 V
220 to 240 V
99 to 132 V
198 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Width
Front and top
3.9 to 10.1 inches (100 to 257 mm)
High-capacity cut-sheet feeder
3.9 to 10.1 inches (100 to 257 mm)
Length
Front
5.8 to 14.3 inches (148 to 364 mm)
Top
3.9 to 14.3 inches (100 to 364 mm)
High-capacity cut-sheet feeder
3.9 to 14.3 inches (100 to 364 mm)
Copies
1 original + up to 5 copies
Thickness
0.0047 to 0.018 inch (0.12 to 0.46 mm)
Weight
12 to 15 lb (40 to 58 g/m2)
0.5 A (maximum
1.1 A depending on
the character type)
Rated current
1.0 A (maximum
2.2 A depending on
the character type)
Power consumption
Approx. 46 W (ISO/IEC 10561 letter pattern)
Check the label on the back of the printer for the printer voltage.
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EPSON FX-980 - 3
EPSON FX-980
Binding
Line glue at the top of form (both front
and top entry)
Single side line glue (front entry only)
Roll paper:
rear entry with optional roll paper holder only
Envelopes: top entry only
6.5 × 3.6 inches (165 × 92 mm)
9..5 × 4.1 inches (241 × 105 mm)
Size
No. 6
No. 10
Thickness
0.0063 to 0.0205 inch (0.16 to 0.52 mm)
Weight
12 to 24 lb (45 to 90 g/m2)
17 lb (64 g/m2)
Label weight
Width
8.5 ± 0.12 inch (216 ± 3 mm)
Thickness
0.0028 to 0.0035 inch (0.07 to 0.09 mm)
Weight
14 to 22 lb (52 to 82 g/m2)
Paper Alignment
Postcards: front and top entry
Front entry
Width
3.9 to 5.8 inches (100 to 148 mm)
Length
Front
Top
Printing starts at the arrow mark. The unprintable area is to the
left of the arrow mark.
Thickness
0.0087 inch (0.22 mm)
Weight
51 lb (192 g/m2)
5.8 inches (148 mm)
3.9 to 5.8 inches (100 to 148 mm)
Continuous paper (standard and multipart):
front, rear, and bottom entry
Width
4 to 10 inches (101 to 254 mm)
Length
4 to 22 inches (101 to 558 mm)
Copies
1 original + up to 5 copies
1 original + up to 6 copies (front or bottom entry
with the pull tractor only)
Thickness
Printable area
0.0025 to 0.018 inch (0.065 to 0.46 mm)
Perforated edges
up to 0.035 inch (0.9 mm)
Binding
Rear entry
Printing starts at “0” on the scale. The unprintable area is to the
left of the “0.”
Point glue or paper staples on both sides
(front, bottom, or rear entry)
Weight (not multipart)
14 to 22 lb (52 to 82 g/m2)
Weight (1 sheet of multipart)12 to 15 lb (40 to 58 g/m2)
Multipart forms require a straight paper path,
therefore, load them in the front slot.
Continuous paper with labels:
front and bottom entry
Label size (minimum)
0.938 × 2.5 inches (23.8 × 63.5 mm)
0.1 inch (2.5 mm) corner radius
Backing sheet width
4 to 10 inches (101 to 254 mm)
Backing sheet length
4 to 22 inches (101 to 558 mm)
Backing sheet thickness
0.0028 to 0.0035 inch
(0.07 to 0.09 mm)
Total thickness
0.0063 to 0.0075 inch
(0.16 to 0.19 mm)
4 - EPSON FX-980
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EPSON FX-980
Roll paper
Printable Area
Single sheets, envelopes, and postcards
A
A
B
B
A
printable
area
printable
area
B
printable
area
A
B
A
A The minimum top and bottom margins are 0.17 inch (4.2 mm).
A The minimum top and bottom margins (above and below the
perforation) are 0.17 inch (4 mm).
B The minimum left and right margins are 0.12 inch (3 mm).
The maximum printable width is 8 inches (203 mm).
B The minimum left and right margins are 0.12 inch (3 mm).
The maximum width is 10.1 inches (257 mm).
The maximum printable width is 8 inches (203 mm).
For paper wider than 8.2 inches (209 mm), the side
margins increase to match the width of the paper.
Safety Approvals
120 V
Safety standards
UL 1950
CSA C22.2 No. 950
EMI
FCC part 15 subpart B class B
CSA C108.8 class B
Continuous paper
230 V
A
A
printable
area
Safety standards
EN 60950
EMI
EN 55022 (CISPR pub. 22) class B
AS/NZS 3548 class B
Acoustic noise
Approx. 55 dB (A) (ISO 7779 pattern)
CE Marking
B
230 V
B
A The minimum top and bottom margins are 0.17 inch (4.2 mm).
B The minimum left and right margins are 0.51 inch (13 mm).
The maximum width is 10 inches (254 mm).
The maximum printable width is 8 inches (203 mm).
For paper wider than 9 inches (229 mm), the side
margins increase to match the width of the paper.
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Low Voltage Directive 73/23/EEC
EN 60950
EMC Directive 89/336/EEC
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
EPSON FX-980 - 5
EPSON FX-980
LF/FF button
Control Panel Buttons and Lights
❏
Feeds paper line by line when pressed quickly.
❏
Ejects a single sheet or advances continuous paper to the
next top-of-form position when held down.
Load/Eject button
Font button
❏
Loads a single sheet of paper.
❏
Ejects a single sheet of paper when a sheet is loaded.
Font lights
❏
Loads continuous paper from the standby position.
Indicate which font is selected.
❏
Feeds continuous paper backward to the standby position in
micro adjust mode.
Selects the font.
Pitch button
Micro Adjust buttons
Selects the font size.
When you hold down the Pause button for 3 seconds, the
printer enters the micro adjust mode. In this mode, you can
press the LF/FFD and Load/EjectU buttons to adjust the topof-form or tear-off position.
Pitch lights
Indicate what font size is selected.
Pause button
Operate button
Stops printing temporarily, and resumes printing when pressed
again.
Turns the printer on and off. The printer is off when the top of
this button is even with the button protectors.
Pause light
❏
On when the printer is paused.
❏
Flashes when the printer is in the micro adjust mode.
Error Indicators
You can identify many common printer problems using the
lights on the control panel. If your printer stops working
and one or more control panel lights are on, flashing, or the
printer beeps, use the following table to diagnose and fix
the problem.
Paper Out light
❏
On when no paper is loaded in the selected paper source or
paper is not loaded correctly.
❏
Flashes when paper has not been fully ejected or a paper jam
has occurred.
State of
Beep Problem
panel lights pattern Solution
Tear Off/Bin button
❏
Advances continuous paper to the tear-off position.
❏
Feeds continuous paper backward from the tear-off position
to the top-of-form position.
❏
Selects a cut-sheet feeder bin when the cut-sheet feeder
is installed.
❏
Turns on the card mode to print on postcards and
envelopes.
n Pause
f f when continuous paper is in the tear-off position.
❏
o n when bin 1 of the optional cut-sheet feeder is selected.
❏
n o when bin 2 of the optional cut-sheet feeder is selected.
❏
n n when the printer is in the card mode.
The printer cover is open.
Close the paper guide cover.
••••• Paper from another paper source is currently in
the paper path.
Move the paper release lever back to the
appropriate position and press the Load/Eject
button to feed the paper out of the paper path.
Then set the lever to the position you want to use.
Press the Pause button to turn off the Pause light,
if necessary.
n = on, o = off, f = flashing
6 - EPSON FX-980
The printer is paused.
Press the Pause button to resume printing.
•••
Tear Off/Bin lights
❏
—
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EPSON FX-980
State of
Beep Problem
panel lights pattern Solution
Paper Positions
n Paper Out
n Pause
Top-of-Form Position
•••
No paper is loaded in the selected paper source.
Load paper in the printer. Then press the Pause
button to turn off the Pause light, if necessary.
•••
The top-of-form position is where the printer starts printing on
single sheets or continuous paper.
The paper is not loaded correctly.
Remove your paper and reload it. Then press the
Pause button to turn off the Pause light, if
necessary.
•••
Paper is jammed in the printer.
Clear the paper jam as described in “Clearing Paper
Jams” on page 24.
f Paper Out
n Pause
•••
Continuous paper is not fed to the standby
position.
Tear off the printed document at the perforation;
then press the Load/Eject button. The printer feeds
the paper to the standby position. Press the Pause
button to turn off the Pause light.
•••
A single sheet of paper is not fully ejected.
The letters ABC are printed at the top-of-form position
Press the Load/Eject button to eject the sheet.
Then press the Pause button to turn off the Pause
light, if necessary.
•••
Tear-off Position
Your continuous paper is in the tear-off position when the
perforation is aligned with the tear-off edge. You can easily tear
off your printed document at this position.
Paper is jammed in the printer.
Clear the paper jam as described in “Clearing Paper
Jams” on page 24.
f Pause
—
The print head is overheated.
Standby Position
Wait a few minutes; the printer resumes printing
automatically once the print head cools.
f Paper Out
f Pause
ff
Tear Off/Bin
f f Font
—
Your continuous paper is in the standby position when it is
attached to the tractor but not loaded in the printer.
An unknown printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn on the printer again. If the error
recurs, contact your dealer.
Available Paper Paths
n = on, f = flashing
••• = short series of beeps (three beeps)
••••• = long series of beeps (five beeps)
The printer beeps once if you press a control panel button when the
corresponding function is not available.
Your printer provides a variety of paper paths for single sheets
and continuous paper. This section describes how paper feeds
into the printer from the top, front, bottom, or rear. You can
select the paper path that best suits your printing needs.
Status Monitor
Printing on Continuous Paper
The EPSON Status Monitor 2 utility comes with your printer
but is available only for use with Windows 95 or 98. It allows
you to monitor your printer’s status, alerts you when printer
errors occur, and provides troubleshooting instructions.
You can choose from three tractor positions (front push, rear
push, and pull) and three paper entry slots (front, rear, and
bottom) for printing on continuous paper. This section helps
you determine which paper paths and tractor positions are best
for your continuous paper printing needs.
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EPSON FX-980 - 7
EPSON FX-980
Using a push tractor
Using a pull tractor
If you often need to tear off sheets of continuous paper (for
example, if you are printing purchase orders or sales slips), it is
best to use a push tractor. This allows you to use the tear-off
edge to easily tear off printed sheets of continuous paper at the
perforation. When continuous paper is loaded on a push
tractor, you can also load single sheets from the paper guide
without removing the continuous paper from the tractor.
If you often print on thick or heavy continuous paper, such as
multipart forms or continuous paper with labels, use a tractor in
the pull position. The pull tractor provides you with the best
paper jam prevention, and allows you to load continuous paper
from the front, rear, or bottom of the printer. However, you
cannot use the tear-off feature with the pull tractor. You can use
the front, bottom, or rear paper slot with the pull tractor.
There are two push tractor positions: front and rear. The tractor
is installed in the front and rear push positions when the printer
is shipped. See the table below for details about the push
positions and the corresponding paper-feeding paths.
If you plan to use a tractor in the pull position, you
can remove the tractor from the rear push position
and reinstall it in the pull position, or you can
purchase an optional tractor unit (C800331) and
install it in the pull position.
The rear push tractor cannot be removed.
Paper slot
Tractor position
If you print on thick paper, such as multipart
forms or continuous paper with labels, use
the front paper slot because this paper path is
almost straight. This reduces the chance of
paper jams.
Description
To use this tractor, load paper in the rear slot.
When you print on multipart forms that are
bound on only one side by point glueing, load
them in the rear paper slot; the front push
tractor cannot feed this type of form.
rear push
front
The bottom paper slot has the straightest
paper path, so it is the best slot to use when
printing on thick paper, such as multipart
forms or continuous paper with labels.
Do not load continuous paper
with labels in the rear slot; the
labels may come off their
backing sheet inside the printer
and cause a paper jam.
bottom
Because thick multipart forms
require a straight paper path,
load them in the front slot.
front push
Description
When loading paper in the bottom slot, be
sure to use a printer stand with an opening
large enough for the paper to feed through it
without obstruction.
You can also load continuous paper from the
rear pull tractor position.
To use this tractor, load paper in the front
slot. If you print on thick paper such as
multipart forms or continuous paper with
labels, use the front paper slot because this
paper path from this slot is almost straight.
This reduces the chance of paper jams.
rear
Do not load continuous paper
with labels in the rear slot; the
labels may come off their
backing sheet inside the printer
and cause a paper jam.
Paper loaded from the rear slot
results in a curved paper path,
which may affect loading
performance, so use the front or
bottom slot whenever possible.
8 - EPSON FX-980
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EPSON FX-980
Using the push and pull tractors in combination
Printing on Single Sheets
You can improve paper feeding and reduce paper jams by using
two tractors at the same time. This is especially helpful for
printing on continuous preprinted forms, multipart forms or
labels, and for printing high-quality graphics. When using two
tractors in combination, you can load paper either in the front
paper slot with both the front push and pull tractors, or in the
rear paper slot with both the rear push and pull tractors.
You can load ordinary single sheets from the top or front of the
printer, even with continuous paper already loaded in the front
or rear push tractor. This section helps you determine which
paper slot best suits your single-sheet printing needs.
Combination
Loading paper in the top slot
You can load ordinary single sheets, single-sheet multipart
forms, envelopes, or postcards in the top slot. Load envelopes in
the top slot only.
Description
To use the rear push tractor with the pull tractor,
you need to remove the standard tractor that
comes in the front push position and install it in
the pull position.
rear push
and pull
Do not load continuous paper with
labels onto the rear push tractor
even when it is used in
combination with the pull tractor. If
you load continuous paper with
labels onto the rear push and pull
tractor, the labels may come off
their backing sheet inside the
printer and cause a paper jam.
Because thick multipart forms
require a straight paper path, load
them in the front slot.
Loading paper in the front slot
To use the front push tractor with the pull tractor,
you need to purchase the optional pull tractor
(C800331) and install it in the pull position.
You can load ordinary single sheets, single-sheet multipart
forms, or postcards in the front slot.
front push
and pull
For more information on how to use two tractors in a push and
pull combination, see “Using two tractors in a push and pull
combination” on page 19.
Always use the front paper slot to load glue-fastened
single-sheet multipart forms bound at the side of the
form.
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EPSON FX-980 - 9
EPSON FX-980
Paper Thickness Lever Positions
You can load continuous paper in the printer from various
paper sources, such as the rear or front push tractors. Use the
paper release lever to indicate the paper source you want to use.
The table below describes each paper release lever position.
The paper thickness lever allows the printer to accommodate
various thicknesses of paper. The paper thickness lever is located
under the printer cover. You can select one of nine positions
identified by the scale next to the lever.
To decide which paper source and paper path best suits
your printing needs, see “Available Paper Paths” on
page 7.
paper thickness
lever
paper release
lever
Use the following table to set the paper thickness lever to match
the thickness of your paper.
-
Paper Release Lever Positions
Paper release
lever position
Paper type
Lever position
Description
Ordinary (single sheets or continuous paper)
0
Single-sheet position
For loading single sheets from the top or front slot.
Thin paper
–1 or 0
Carbonless multipart forms with:*
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
6 parts (original + 5 copies)
7 parts (original + 6 copies)***
1
3
4
5
6
6
Continuous paper with labels**
2
Rear push tractor position
For loading continuous paper from the tractor in the
rear push position. Set the lever to this position when
using the rear push and pull tractors in combination.
Front push tractor position
For loading continuous paper from the tractor in the
front push position. Set the lever to this position
when using the front push and pull tractors in
combination.
Pull tractor position
For loading continuous paper from the tractor on top
of the printer in the pull position. When the tractor is
in the pull position, you can load paper in the front,
rear, or bottom slot.
3
Envelopes
4 or 5
*
It is best to use multipart forms in the front push or pull
position.
**
Continuous paper with labels cannot be used with the rear
push tractor. To use them, install the optional tractor unit in the
front push or pull position.
*** Always load multipart forms with seven parts (one original plus
six copies) from the front or bottom slot onto the pull tractor.
If the printed image is smeared, you may need to set
the paper thickness lever one position higher to
improve print quality.
You can load continuous paper on both the front and
rear push tractors simultaneously, and easily switch
between them using the paper release lever. Before
moving the paper release lever, always press the
Load/Eject button to feed the paper in the paper path
backward to the standby position.
10 - EPSON FX-980
Postcard
If the printed image is faint or has many gaps, you may
need to set the paper thickness lever one position
lower to improve print quality.
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EPSON FX-980
You load labels the same way you load ordinary continuous
paper, except you must set the paper thickness lever to 2 before
printing.
Paper Handling
Loading Multipart Forms
Do not load continuous paper with labels in the rear
paper slot because the paper path from the rear slot is
curved; labels may come off their backing sheet inside
the printer and cause a paper jam.
You can use carbonless multipart forms of up to seven parts (the
original plus up to six copies). Make sure you set the paper
thickness lever to the proper position based on the number of
layers in your form.
Never use the tear-off feature (by pressing the Tear Off/
Bin button or turning on the auto tear-off mode) to feed
continuous paper with labels backward; they may come
off their backing sheet and jam the printer.
For best results with multipart forms, select a straight or almost
straight paper path. It is best to load multipart
forms using:
❏
the front slot and the front push tractor
❏
the front or bottom slot and the pull tractor
Because labels are sensitive to temperature and
humidity, use them only under normal operating
conditions, as follows:
Temperature 59 to 77 °F (15 to 25 °C)
Humidity
30 to 60% RH
Do not load damaged, curled, or wrinkled continuous
paper with labels.
Except for setting the paper thickness lever, load multipart
forms the same way you load ordinary continuous paper.
Do not leave labels loaded in the printer between jobs;
they may curl around the platen and jam when you
resume printing.
Be sure your multipart forms do not exceed 0.018 inch
(0.46 mm) in thickness for the printable area and 0.035
inch (0.9 mm) for the perforated edges.
Use multipart forms only under normal temperature
and humidity conditions, as follows:
Temperature
59 to 77 °F (15 to 25 °C)
Humidity
30 to 60% RH
Removing continuous paper with labels
To avoid peeling labels off the backing sheet and jamming the
printer, follow these steps when you remove continuous paper
with labels from the printer:
Do not load paper that is damaged, curled, or wrinkled.
1. After you finish printing, tear off the fresh supply of
continuous labels at the perforation nearest the paper
entry slot.
Loading Continuous Paper with Labels
When printing, use only labels that are mounted on continuous
backing sheets with sprocket holes for a tractor feeder. Do not
try to print on single sheets because the printer may not
properly feed labels on a shiny backing sheet.
Continuous paper with labels requires a straight or almost
straight paper path. You can load labels in the front (push or
pull tractor) or bottom (pull tractor) paper slots; however, for
best results, use the tractor in the pull position and load paper in
the front or bottom paper slot.
tear off
here
2. Hold down the LF/FF button to eject the remaining labels
from the printer.
Never press the Load/Eject or Tear Off/Bin button.
When fed backward, labels can easily come off the
backing sheet and cause a paper jam.
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Using the Front Push Tractor
Loading paper onto the front push tractor
To use the front push tractor, load continuous paper in the
front slot. For more information on when to use the front push
tractor, see “Available Paper Paths” on page 7.
To load paper onto the front push tractor, follow these steps:
1. Make sure the printer is turned off. Open the front paper
guide by pulling the tab at the center of the guide. Then
remove the guide by grasping both sides and pulling it
straight out of the printer. Check that the tractor is installed
in the front push position.
Note:
The tractors are installed in the front push and rear push positions
when the printer is shipped. The rear tractor cannot be removed.
Installing the tractor in the front push position
If a tractor is installed in the front push position, skip to the
next section, “Loading paper onto the front push tractor.”
If a tractor is installed in the pull position, you need to remove
it and install the paper tension unit. To install the tractor in the
front push position, follow these steps:
1. Make sure the printer is turned off. Open the front paper
guide by (➀)pulling the tab at the center of the guide. Then
remove the guide by grasping both sides (➁) and pulling it
straight out of the printer.
tab
2. Set the paper release lever to the front push tractor position.
Then set the paper thickness lever to accommodate your
paper thickness.
tab
front push
tractor position
2. Insert the tractor into the mounting slots (➀) and press
down both ends of the tractor (➁) to make sure that it is
firmly seated.
3. Release the left and right sprockets by pushing the sprocket
lock levers backward.
You are now ready to load continuous paper onto the front
push tractor as described in the next section.
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4. Slide the left sprocket to the left margin of your paper using
the arrow mark inside the printer. (Printing starts at the
arrow mark.) Then pull the lever forward to lock it in place.
8. Attach the front paper guide by sliding it along the
mounting slots. Then close the front paper guide.
9. Slide the edge guides to the middle of the top paper guide
base. Lift the center section of the paper guide base up and
lay it flat. Make sure that the printer cover and the paper
guide cover are closed.
See “Paper Alignment” on page 4 and “Printable Area”
on page 5 for more information on the left margin
position.
edge guides
5. Slide the right sprocket to match the width of your paper,
but do not lock it. Move the paper support midway between
the two sprockets.
6. Open both sprocket covers. Make sure your paper has a
clean, straight edge and fit the first three holes of the
paper—printable side up—over the tractor pins.
Always close the printer cover before printing. The
printer does not print when the cover is open.
10. Turn on the printer. You may need to check andchange the
printer driver settings. When the printer receives data, it
automatically loads the paper and starts printing. The
printed pages are fed over the paper guide toward the back
of the printer.
7. Slide the right sprocket to remove any slack in the paper,
then lock it in place by pushing the sprocket lock down.
After you finish printing, follow the steps in the next section to
tear off your printed document. If the first line on your page
appears too high or low, you can fix this using the micro adjust
feature. See “Adjusting the Top-of-Form Position” on page 21.
Never use the knob to adjust the top-of-form position
while the printer is turned on; this may damage the
printer or cause it to lose the top-of-form position. The
knob can be used when the printer is turned off only.
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Removing a printed document from the
front push tractor
4. Press the tractor lock tabs, tilt the tractor up, and lift it out
of the printer.
To remove the printed document, follow these steps:
1. Make sure the Tear/Off Bin lights are flashing. (This
indicates your paper is at the current tear-off position.) You
may need to press the Tear Off/Bin button.
2. Open the paper guide cover, and tear off the printed
document using the tear-off edge of the printer.
tear-off
edge
5. Replace the front paper guide by sliding it along the
mounting slots until it locks in place. Then close the front
paper guide.
Never use the knob to adjust the tear-off position while
the printer is turned on; this may damage the printer or
cause it to lose the tear-off position. The knob can be
used when the printer is turned off only.
If your paper’s perforation is not properly aligned with
the tear-off edge, you can adjust the tear-off position
using the micro adjust feature. See “Adjusting the tearoff position” on page 22.
3. Close the paper guide cover. When you send a print job to
the printer, paper automatically feeds to the top-of-form
position and printing begins.
Using the Rear Push Tractor
4. To remove the paper from the printer, press the Load/Eject
button to feed the paper backward to the standby position.
Then open the sprocket covers of the tractor and remove
the paper.
To use the rear push tractor, load continuous paper in the rear
slot. For information on when to use the rear push tractor, see
“Available Paper Paths” on page 7.
The tractors are installed in the front and rear push
positions when the printer is shipped. The rear push
tractor cannot be removed.
Always tear off your printed document before you
press the Load/Eject button. Reverse feeding several
pages at a time may cause a paper jam.
Loading paper onto the rear push tractor
If a tractor is installed in the pull position, you need to remove
it and install the paper tension unit as described on page 20
before using the rear push tractor.
Removing the front push tractor
To remove the tractor from the front push position, follow
these steps:
Do not load continuous paper with labels in the rear
paper slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
1. Remove any paper from the tractor as described in the
previous section.
2. Turn off the printer.
To avoid paper jams, it is best to load thick multipart
forms using the front or bottom slot and the pull or
front push tractor.
3. Open the front paper guide by pulling the tab at the center
of the guide. Then remove the guide by grasping both sides
and pulling it straight out of the printer.
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To load paper onto the rear push tractor, follow these steps:
4. Slide the left sprocket to the left margin of the paper using
the scale on the printer. (Printing starts at the arrow mark.)
Then push the lever back to lock it in place.
1. Make sure the printer is turned off. Open the paper guide
cover (➀) and remove the paper guide (➁).
front of the printer
2. Set the paper release lever to the rear push tractor position.
Then set the paper thickness lever to accommodate your
paper thickness.
See “Paper Alignment” on page 4 and “Printable Area” on
page 5 for more information on the left margin position.
5.Slide the right sprocket to match the width of
your paper, but do not lock it. Move the paper support
midway between the two sprockets.
6. Make sure your paper has a clean, straight edge. Then open
both sprocket covers and fit the first three holes of the
paper—printable side down—over the tractor pins. Then
close the sprocket covers.
rear push
tractor position
3. Release the left and right sprockets by pulling the sprocket
lock levers forward.
front of the printer
7. Slide the right sprocket to remove any slack in the paper;
then lock it in place by pushing the sprocket lock down.
8. Attach the paper guide base as described on page 13. After
installing the paper guide, grab the center section of the
paper guide, lift it up, and lay it flat.
front of the printer
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Removing a printed document from the rear push
tractor
9. Slide the edge guides (➀) to the middle of the paper guide
base. Then close the paper guide cover (➁).
To remove the printed document, follow these steps:
1. Make sure the Tear Off/Bin lights are flashing. (This
indicates your paper is at the current tear-off position.) You
may need to press the Tear Off/Bin button to advance the
paper to the tear-off position.
2. Open the paper guide cover, and tear off the printed
document using the tear-off edge of the printer.
tear-off
edge
Always close the printer cover before printing. The
printer does not print when the cover is open.
10. Turn on the printer. You may need to check and change the
printer driver settings. When the printer receives data, it
automatically loads the paper and starts printing. The
printed pages are fed over the paper guide toward the back
of the printer.
Never use the knob to adjust the tear-off position while
the printer is turned on; this may damage the printer or
cause it to lose the tear-off position. The knob can be
used when the printer is turned off only.
If the paper perforation is not properly aligned with the
tear-off edge, you can adjust the tear-off position using
the micro adjust feature as described in “Adjusting the
tear-off position” on page 22.
After you finish printing, follow the steps in the next section to
tear off your printed document. If the first printed line on your
page appears too high or low, you can change its position by
using the micro adjust feature as described in “Adjusting the
Top-of-Form Position” on page 21.
3. Close the paper guide cover.
4. To remove the remaining paper from the printer, press the
Load/Eject button to feed the paper backward to the
standby position. Then open the tractor sprocket covers and
remove the paper.
Never use the knob to adjust the top-of-form position
while the printer is turned on; this may damage the
printer or cause it to lose the top-of-form position. The
knob can be used when the printer is turned off only.
When you resume printing, the printer automatically feeds the
paper back to the top-of-form position and starts printing.
Always tear off your printed document before you
press the Load/Eject button. Reverse feeding several
pages at a time may cause a paper jam.
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Using the Tractor in the Pull Position
3. Lower the tractor into the mounting slots (➀), and press
down both ends (➁) of the tractor to make sure that it is
firmly seated.
Using the tractor in the pull position is ideal for printing on
thick and heavy continuous paper, such as multipart forms or
continuous paper with labels. However, you cannot use the
tear-off feature with the pull tractor.
Because thick paper requires a straight paper path to avoid
paper jams, you should load paper in the front or bottom slot
when using the pull tractor.
Do not load continuous paper with labels in the rear
paper slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
To further reduce the chance of paper jams and improve the
performance of continuous paper, you can use two tractors in
combination. When using this printing method, load the paper
onto both the front push and pull tractors, or both the rear push
and pull tractors.
You are now ready to load continuous paper onto the pull
tractor as described in the next section.
Installing the tractor in the pull position
To install a tractor in the pull position, you must either remove
the front push tractor or purchase the optional pull tractor
(C800331). To remove the front push tractor, see “Removing
the front push tractor” on page 14.
Loading paper onto the pull tractor
When using the pull tractor, if possible, load continuous paper
in the front or bottom slot to avoid paper jams.
The tractor is installed in the rear push position only
when the printer is shipped. The rear push tractor
cannot be removed.
Do not load continuous paper with labels in the rear
paper slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
To install a tractor in the pull position, follow these steps:
1. Make sure the printer is turned off. Lift the printer cover up
and off the printer.
To load paper onto the pull tractor, follow these steps:
1. Make sure the printer is turned off, and the printer cover is
removed. Also check that the tractor is installed in the pull
position.
2. Push up the tabs on each side of the paper tension unit and
lift the unit up and off the printer. Store the paper tension
unit in a safe place.
2. Slide the edge guides to the middle of the paper guide. Lift
the center section of the paper guide up and lay it flat.
3. Set the paper release lever to the pull tractor position.
Then set the paper thickness lever to accommodate your
paper thickness.
pull tractor position
-
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4. Release the left and right sprockets by pulling the sprocket
lock levers forward.
8. Insert the paper into the front, bottom, or rear paper slot
until it emerges between the platen and the ribbon guide.
Then pull the paper until the perforation between the first
and second page is even with the top of the ribbon.
Before you load paper in the
front slot, remove the front
paper guide. Then load
paper, printable side up.
front
Load paper in the
bottom slot, printable
side up (forward).
5. Slide the left sprocket to the left margin of the paper using
the scale on the paper guide. (Printing starts at the arrow
mark.) Then push the lever back to lock it in place.
bottom
b tt
l t
Before you load paper in
the rear slot, remove the
paper guide base. Then
load paper in the rear
slot, printable side down
and, attach the paper
guide base.
rear
9. Fit three holes on each side of the paper over the tractor pins
on both sprockets. Then close the sprocket covers.
10. Slide the right sprocket to remove any slack in the paper,
then lock it in place by pushing the sprocket lock back.
See “Paper Alignment” on page 4 and “Printable Area” on
page 5 for more information on the left margin position.
If you use the front slot, attach the front paper guide with
the continuous paper positioned, and then close it.
6. Slide the right sprocket to match the width of your paper,
but do not lock it. Move the paper support midway between
the two sprockets.
If you use the rear slot, replace the paper guide base and
make sure the edge guides are together in the middle of the
paper guide base.
7. Make sure your paper has a clean, straight edge. Then open
both sprocket covers.
edge guides
front paper
guide
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Removing the paper from the pull tractor
11. Turn on the printer. Remove any slack in the paper and
adjust the top-of-form position by pressing the LF/FF
button or using the micro adjust feature. (To use the micro
adjust feature, see “Adjusting the Top-of-Form Position” on
page 21.) The printer will start printing at the current
position without advancing the paper.
1. After you finish printing, tear off the supply of paper at the
perforation nearest the paper entry slot.
Never use the knob to remove slack in the paper or to
adjust the top-of-form position while the printer is
turned on; this may damage the printer or cause it to
lose the top-of-form position. The knob can be used
when the printer is turned off only.
tear off
here
Always remove any slack from the paper; otherwise
print quality may be reduced.
12. Attach the printer cover and close the paper guide cover.
Always close the printer cover before printing. The
printer does not print when the cover is open.
2. To eject the paper, hold down the LF/FF button.
13. You may need to check and change the printer driver
settings. When the printer receives data, it automatically
loads the paper and starts printing. As shown below, the
printed pages are fed over the paper guide toward the back
of the printer.
front
bottom
Using two tractors in a push and pull combination
You can use two tractors at the same time to improve
continuous paper feeding and reduce paper jams. You can load
paper onto both the front push and pull tractors in the front
paper slot, or you can load paper onto both the rear push and
pull tractors in the rear paper slot.
To use the front push and pull tractor, you need to purchase the
optional pull tractor (C800331). The tractor in the rear push
position cannot be removed. Install the optional pull tractor as
described in “Installing the tractor in the pull position” on
page 17.
rear
14. After you finish printing, open the paper guide cover; then
tear off the printed document at the perforation nearest the
paper exit slot.
To use the rear push tractor with the pull tractor, you can
remove the tractor from the front push position as described in
“Removing the front push tractor” on page 14 and install it in
the pull position as described in “Installing the tractor in the
pull position” on page 17.
tear off here
The tractor in the rear push position cannot be
removed.
To load paper onto two tractors, follow these steps:
1. Remove the printer cover and paper guide base.
2. Make sure one tractor is in the front or rear push position
and one tractor is in the pull position. Set the paper release
lever to either the front push or rear push tractor position,
depending on which push tractor you use. Then set the
paper thickness lever to accommodate your paper thickness.
3. Load paper onto the front or rear push tractor you want
to use.
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Removing the pull tractor
4. Turn on the printer. Press the Load/Eject button to
advance the paper to the top-of-form position. Then press
the LF/FF button until the perforation between the first and
second page is even with the top of the ribbon.
To remove the tractor from the pull position, follow these steps:
1. Remove any paper loaded on the pull tractor.
2. Turn off the printer. Then remove the printer cover and lift
the paper guide up and off the printer.
Never use the knob to move the paper while the printer
is on; this may damage the printer or cause it to lose
the top-of-form position. The knob can be used when
the printer is turned off only.
3. Press the tractor lock tabs, tilt the tractor toward you, and
lift it off the printer. Store the tractor in a safe place, or
install it in the front push position.
5. Attach the paper to the pull tractor sprockets as described in
“Loading paper onto the pull tractor” on page 17.
6. Set the paper release lever to the pull tractor position. Then
remove any slack in the paper between the push and pull
tractors using the micro adjust feature, if necessary.
7. Move the paper release lever back to the push tractor
position you set in step 2.
8. Adjust the top-of-form position using the micro adjust
feature as described in “Adjusting the Top-of-Form
Position” on page 21. The printer will start printing at the
current position without advancing the paper.
Never use the knob to remove slack in the paper or to
adjust the top-of-form position while the printer is
turned on; this may damage the printer or cause it to
lose the top-of-form position. The knob can be used
when the printer is turned off only.
4. Replace the paper tension unit by lowering it onto the
mounting pegs. Then press down both ends of the unit
until it clicks into place.
Always remove any slack from the paper; otherwise
print quality may be reduced.
paper tension unit
9. Attach the paper guide. Then slide the edge guides to the
middle of the paper guide. Lift the center section of the
paper guide up and lay it flat.
10. Attach the printer cover and close the paper guide cover.
Always close the printer cover before printing. The
printer does not print when the cover is open.
11. You may need to check and change the printer driver
settings. When the printer receives data, it automatically
loads the paper and starts printing. As shown below, the
printed pages are fed over the paper guide toward the back
of the printer.
front
5. Replace the paper guide base and the printer cover. Then
close the paper guide cover.
rear
12. After you finish printing, open the paper guide cover; then
tear off the printed document at the perforation nearest the
paper exit slot.
To remove the paper from the tractors, follow the steps under
“Removing the paper from the pull tractor” on page 19.
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Switching Between Printing on
Continuous Paper and Printing on
Single Sheets
Adjusting the Top-of-Form Position
The top-of-form position is where the printer will start printing
on the page. If your printing appears too high or low, follow the
steps below to use the micro adjust feature to adjust the top-ofform position.
With the push tractor installed, you can easily switch back and
forth between printing on continuous paper and printing on
single sheets without removing or reloading paper.
Never use the knob to adjust the top-of-form position
while the printer is turned on; this may damage the
printer or cause it to lose the top-of-form position. The
knob can be used only when the printer is turned off.
Switching to printing on single sheets
To switch between printing on continuous paper to single
sheets with the front or rear push tractor, follow the steps
below.
Your top-of-form position setting remains in effect until
you change it, even if you turn off the printer.
The top margin setting made in some application
software overrides the top-of-form position setting you
make with the micro adjust feature. If necessary, adjust
the top-of-form position in your software.
If continuous paper with labels is loaded in the printer,
remove it before switching to single sheets. See
“Removing continuous paper with labels” on page 11.
If a tractor is in the pull position, remove any
continuous paper from it before switching to single
sheets. See “Removing the paper from the pull tractor”
on page 19.
1. Make sure the printer is turned on. If necessary, load paper
as described earlier. If you load paper onto a push tractor,
press the Load/Eject button to advance the paper to the
current top-of-form position.
1. Remove any printed pages of continuous paper that remain
in the printer. Press the Tear Off/Bin button to advance
them to the tear-off position and tear them off.
2. Lift the printer cover up and off the printer.
3. Hold down the Pause button for about 3 seconds. The
Pause light starts flashing and the printer enters the micro
adjust mode.
Tear off your printed document before you press the
Load/Eject button in the next step. Reverse feeding
several pages at a time may cause a paper jam.
4. Press the LF/FF D button to move the top-of-form position
up on the page, or press the Load/Eject U button to move
the top-of-form position down on the page.
Never use the knob to eject paper while the printer is
turned on; this may damage the printer or cause it to
lose the tear-off position.The knob can be used only
when the printer is turned off.
2. Press the Load/Eject button to feed the continuous paper
backward to the standby position. The paper is still attached
to the push tractor but is no longer in the paper path.
plastic ribbon
cover
3. Load single sheets in the top or front paper guide.
Switching to printing on continuous paper
To switch between printing on single sheets to continuous
paper with the front or rear push tractor, follow these steps:
1. If a single sheet remains in the printer, press the Load/Eject
button to eject it.
Never use the knob to eject paper while the printer is
on; this may damage the printer or cause it to lose the
top-of-form position. The knob can be used only when
the printer is turned off.
The printer has a minimum and maximum top-of-form
position. If you try to adjust it beyond these limits, the
printer beeps and stops moving the paper.
When the paper reaches the default top-of-form
position, the printer also beeps and stops moving the
paper briefly. You can use the default setting as a
reference point when adjusting the top-of-form
position.
2. Make sure that the tractor is installed in the front or rear
push position you want to use.
3. Load continuous paper onto the front or rear push tractor as
described earlier.
The printer loads your continuous paper automatically when
you begin printing.
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Using the Tear Off/Bin button
To adjust the top-of-form position for continuous paper
loaded on the pull tractor, see the following example:
After your document prints, check that the Tear Off/Bin lights
are not flashing. Then press the Tear Off/Bin button. The Tear
Off/Bin lights start flashing and the paper advances to the tearoff edge.
First mark a point 0.26 inch (6.5 mm) above the paper’s
perforation; then position the paper so that the mark is even
with the top edge of the plastic ribbon cover. This gives you
an 0.33 inch (8.5 mm) margin on the next page, meaning
the printer starts printing 0.33 inch (8.5 mm) below the
perforation. If you mark a point 0.22 inch (5.5 mm) above
the perforation, you get a 0.37inch (9.5 mm) margin on the
next page.
If the Tear Off/Bin lights are flashing, the paper is in the
tear-off position. If you press the Tear Off/Bin button
again, your paper feeds to the top-of-form position.
Advancing the paper to the tear-off position
automatically
To automatically advance your printed documents to the tearoff position, you need to turn on the auto tear-off mode and
select the appropriate page length for continuous paper in the
default setting mode. For instructions, see “Changing Default
Settings” on page 25.
0.22 inch (5.5 mm)
0.37 inch (9.5 mm)
When auto tear-off is on, the paper automatically advances to
the tear-off position when the printer receives a full page of data
or a form feed command followed by no more data.
5. After you set the top-of-form position, press the Pause
button to exit micro adjust mode.
Adjusting the tear-off position
If the paper perforation is not aligned with the tear-off edge,
you can use the micro adjust feature to move the perforation to
the tear-off position. Follow the steps below.
Advancing the Paper to the Tear-Off Edge
If you use the front or rear push tractor, you can use the tear-off
feature to advance your continuous paper to the tear-off edge
when you finish printing. You can then easily tear off the
printed document. When you resume printing, the printer
automatically feeds the paper back to the top-of-form position,
saving the paper normally lost between documents.
Never use the knob to adjust the tear-off position;
this may damage the printer or cause it to lose the
tear-off position. Use the knob only when the printer
is turned off.
Your tear-off position setting remains in effect until you
change it, even if you turn off the printer.
You can use the tear-off feature manually by pressing the Tear
Off/Bin button, or automatically by turning on the auto tearoff mode.
1. Make sure the Tear Off/Bin lights are flashing (the paper is
at the current tear-off position). If necessary, press the Tear
Off/Bin button to advance the paper to the tear-off position.
If the perforation between pages is not aligned with the tear-off
edge, you can adjust the position of the perforation using the
micro adjust feature.
2. Open the paper guide cover.
3. Hold down the Pause button for about 3 seconds. The
Pause light begins flashing and the printer enters the micro
adjust mode.
Never use the tear-off feature (by pressing the Tear Off/
Bin button or turning on the auto tear-off mode) to feed
continuous paper with labels backward; they may come
off their backing sheet and jam the printer.
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4. Press the LF/FF D button to feed the paper backward, or
press the Load/Eject U button to feed the paper forward
until the paper perforation is aligned with the tear-off edge.
3. Slide the print head to the ribbon installation position (the
indented portion of the paper tension unit) by hand.
ribbon installation
position
tear-off edge
The printer has a minimum and maximum tear-off
position. If you try to adjust the tear-off position
beyond these limits, the printer beeps and stops
moving the paper.
4. Grasp the used ribbon cartridge and pull it up and out of
the printer. Properly dispose of the used ribbon cartridge.
5. After you set the tear-off position, press the Pause button
to turn off the micro adjust mode.
6. Tear off the printed page(s).
When you resume printing, the paper automatically feeds back
to the top-of-form position and printing begins.
Replacing the Ribbon Cartridge
Your printer uses an EPSON black ribbon cartridge S015091.
ribbon guide
If you just used the printer, the print head may be hot;
let it cool before you replace the ribbon cartridge.
If the pull tractor is installed, you can replace the ribbon
cartridge when the print head is not in the ribbon
installation position.
Moving the print head while the printer is on may
damage the printer.
5. Remove the separator from the new ribbon cartridge and
discard it. Then turn the ribbon tightening knob in the
direction of the arrow to remove any slack in the ribbon.
1. Make sure the printer is turned off. If the printer is
connected to an electrical outlet, unplug it from the outlet.
ribbon tightening knob
2. Lift the printer cover by its back edge and pull it straight up
and off.
separator
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6. Hold the cartridge with the ribbon tightening knob up. Fit
the two front notches (➀) over the small pegs on each side
of the printer as shown. Then lay the cartridge flat so that
the rear notches (➁) fit over the corresponding pegs.
10. Slide the print head from side to side to make sure it moves
smoothly.
11. Replace the printer cover.
Clearing Paper Jams
7. Gently press down on the cartridge until both ends click
into place.
To clear a paper jam, follow these steps:
8. Lift the cartridge ribbon guide (➀) and insert it firmly over
the metal pins behind the print head (➁). Make sure the
ribbon is not twisted or creased and that it is placed behind
the print head. Then press down on the ribbon guide until
it clicks into place.
1. Press the Operate button to turn off the printer.
2. If a single sheet of paper is stuck on the paper guide base,
gently remove it.
3. Remove the printer cover. If continuous paper from the rear
slot is loaded in the printer, remove the paper guide base.
4. If continuous paper is jammed in the printer, tear off the
supply at the perforation nearest the paper entry slot.
5. Turn the knob away from you to eject the paper in the
printer. Remove any remaining pieces of paper.
Use the knob to clear paper jams only when the printer
is turned off; otherwise, you may damage the printer or
lose the top-of-form or tear-off position.
6. Replace the paper guide base, if necessary, and replace the
printer cover. Then close the paper guide cover.
7. Press the Operate button to turn on the printer. Make sure
the Paper Out and Pause lights are off.
9. Turn the ribbon-tightening knob in the direction of the
arrow to remove any slack in the ribbon.
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Changing Default Settings
Your Printer’s Default Settings
Follow the steps below to enter the default setting mode and
change the printer’s default settings.
The default settings control many printer functions. While you
can often set these functions through your application software
or printer driver, you may need to change a default setting from
the printer’s control panel using the default setting mode.
To print the language selection and default setting
mode instructions, you need three sheets of letter- or
A4-size single-sheet paper or three pages of continuous
paper that is at least 11 inches (279 mm) long and 8.3
inches (210 mm) wide.
The table below lists the default settings (in bold) and options
you can select in this mode. For instructions on changing the
default settings, see the next section.
Settings
Options
Page length for front
tractor*
Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5,
11, 70/6, 12, 14, 17 inches
Page length for rear
tractor*
Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5,
11, 70/6, 12, 14, 17 inches
Skip over perforation
On, Off
Auto tear-off
On, Off
Auto line feed
On, Off
High speed draft
On, Off
Print direction
Bi-D, Uni-D
I/F mode
Auto, Parallel, Serial, Optional
Auto I/F wait time
10 s, 30 s
Software
ESC/P, IBM 2380Plus
Character table
Standard model:
Italic, PC 437, PC 850, PC 860, PC 863,
PC 865, PC 861, BRASCII, Abicomp,
Roman 8, ISO Latin 1, PC 858,
ISO 8859-15,
All other models:
Italic, PC 437, PC 850, PC 437 Greek,
PC 853, PC 855, PC 852, PC 857, PC 866,
PC 869, MAZOWIA, Code MJK, ISO 88597, ISO Latin 1T, Bulgaria, PC 774, Estonia,
446+
9ISO 8859-2, PC 866 LAT, PC 866 UKR,
PC APTEC, PC 708, PC 720, PC AR864,
PC 860, PC 865, PC 861, PC 863, BRASCII,
Abicomp, Roman 8, ISO Latin 1, PC 858,
ISO 8859-15
International character
set for Italic table
Italic U.S.A., Italic France, Italic Germany,
Italic U.K., Italic Denmark1, Italic Sweden,
Italic Italy, Italic Spain1
0 slash
On, Off
Input buffer
On, Off
Buzzer
On, Off
Auto CR (IBM 2380
Plus)**
On, Off
Baud rate
19200BPS, 9600BPS, 4800BPS, 2400BPS,
1200BPS, 600BPS, 300BPS
Parity
None, Odd, Even, Ignore
IBM character table**
Table1, Table2
If you use single sheets, you need to load a new sheet
each time the printer ejects a printed sheet.
Turn off the printer when it is not printing to exit the
default setting mode.
1. Make sure paper is loaded and the printer is turned off.
Whenever you turn off the printer, wait at least 5
seconds before turning it back on; otherwise you may
damage the printer.
2. Hold down the Pitch button while you press the Operate
button to turn on the printer. The printer enters the default
setting mode and prints the language selection instructions
(one page).
3. Press the Font button until the Font lights indicate the
language you want, as described in the language selection
instructions.
4. Press the Pitch button to print the default setting mode
instructions (two pages) in the language you selected.
The printed instructions list the default settings you can
change, describe how to change them, and show you how
the control panel lights help you make settings. Follow the
printed instructions to change the default settings using the
buttons on the control panel.
The arrows on the instruction sheets indicate the
printer’s current settings.
5. When you finish making your settings, press the Operate
button to turn off the printer and exit the default setting
mode. Any settings you make remain in effect until you
change them again.
* The options available vary depending on the country of
purchase.
** These settings take effect only when IBM 2380 Plus emulation
is selected.
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2. To run the test using the Draft font, hold down the LF/FF
button while you press the Operate button to turn on the
printer. To run the test using the printer’s letter-quality
fonts, hold down the Load/Eject button while you turn on
the printer. Either self test can help you determine the
source of your printing problem; however, the draft test
prints faster than the letter-quality test.
Aligning Vertical Lines in Your
Printout
If you notice that the vertical lines in your printout are not
properly aligned, you can use the printer’s bidirectional
adjustment mode to correct this problem.
To complete the steps below, you need four sheets of
four pages of continuous paper that are at least
11 inches (279 mm) long and 14.8 inches (376 mm)
wide or A3-size single-sheet paper.
After a few seconds, the printer loads the paper
automatically and begins printing the self test. A series of
characters is printed.
If you use single sheets, you need to load a new sheet
of paper each time the printer ejects a printed sheet
onto the paper guide.
To temporarily stop the self test, press the Pause
button. To resume the test, press the Pause button
again.
3. To end the self test, press the Pause button to stop printing
and the Load/Eject button to eject the printed page. Then
turn off the printer.
Follow these steps to perform the bidirectional adjustment:
1. Make sure paper is loaded and the printer is turned off.
Whenever you turn off the printer, wait at least 5
seconds before turning it back on; otherwise you may
damage the printer.
If the self test results are satisfactory, the printer is working
properly and the problem probably results from your
printer driver settings, application settings, computer, or
interface cable. (Be sure to use a shielded interface cable.)
2. While holding down the Pause button, press the Operate
button to turn on the printer. The printer enters the
bidirectional adjustment mode, then prints instructions and
the first set of alignment patterns.
If the self test does not print properly, there is a problem
with the printer.
3. As described in the instructions, compare the alignment
patterns and select the pattern with the best alignment.
Printing a Hex Dump
4. Follow the instructions to print the remaining sets of
alignment patterns and select the pattern with the best
alignment in each set.
If you are an experienced user or a programmer, you can print a
hexadecimal dump to isolate communication problems between
the printer and your software program. In hex dump mode, the
printer prints all data received from the computer as
hexadecimal values.
5. After you select the best pattern in the final set of alignment
patterns, press the Operate button to turn off the printer
and exit the bidirectional adjustment mode. Your selections
are saved automatically.
You can print a hex dump using either single sheets or
continuous paper.
Use paper that is at least 8.3 inches (210 mm) wide,
such as letter- or A4-size paper.
Printing a Self Test
To print a hex dump, follow these steps:
Running the self test helps you determine whether the printer
or the computer is causing a printing problem. You can print
the self test using either single sheets or continuous paper.
1. Make sure paper is loaded and the printer is turned off.
Whenever you turn off the printer, wait at least 5
seconds before turning it back on; otherwise you may
damage the printer.
Use paper that is at least 14.8 inches (376 mm) wide.
2. To enter hex dump mode, hold down both the LF/FF and
Load/Eject buttons while you press the Operate button to
turn on the printer.
To perform a self test, follow these steps:
1. Make sure paper is loaded and the printer is turned off.
Whenever you turn off the printer, wait at least 5
seconds before turning it back on; otherwise you may
damage the printer.
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3. Open a software application and send a print job to the
printer. Your printer prints all the codes it receives in
hexadecimal format.
Transporting the Printer
If you need to transport your printer some distance, carefully
repack it using the original box and packing materials, as
described below.
You will need to move the print head by hand to
remove the ribbon cartridge. If you have just used the
printer, the print head may be hot; let it cool for a few
minutes before touching it.
1. Turn off the printer.
2. Unplug the power cord from the electrical outlet; then
disconnect the interface cable from the printer.
If characters are printable, they appear in the right column
as ASCII characters. Nonprintable codes, such as control
codes, are represented by dots. By comparing the characters
printed in the right column with the printout of the
hexadecimal codes, you can check the codes the printer is
receiving.
3. Remove any paper, and remove the paper guide. Pull out
the paper separator from the paper guide.
4. If a pull tractor is installed, remove it. If any options are
installed, remove them and pack them in their original
boxes.
4. To exit hex dump mode, press the Pause button to stop
printing and the Load/Eject button to eject the printed
page(s). Then turn off the printer.
5. Make sure that the print head is not hot. Then remove the
ribbon cartridge.
Cleaning the Printer
6. Remove the paper tension unit. Attach the protective
locking clips on both sides of the printer roller. Then install
the paper tension unit.
To keep your printer operating at its best, you should clean it
thoroughly several times a year. Follow these steps:
7. Make sure the tractor that came with your printer is
installed in the front push position.
1. Make sure the printer is turned off. Unplug the power cord
from the electrical outlet. Then remove any paper loaded in
the printer.
8. Replace the transportation screw using the screwdriver that
came with the printer.
9. Repack the printer, ribbon cartridge, paper guide, and paper
separator in the original packing materials and place them
in the printer’s original box.
2. Remove the paper guide. If a pull tractor or an optional cutsheet feeder is installed, remove it.
3. Use a soft brush to carefully brush away all dust and dirt
from the outer case and paper guide.
Related Documentation
4. If the outer case or paper guide is still dirty, clean it with a
soft, clean cloth dampened with mild detergent dissolved in
water. Keep the printer cover in place and lower the paper
guide cover until it lies flat on the top of the printer to
prevent water from getting inside the printer.
Never use alcohols or thinners to clean the printer;
these chemicals can damage the printer components
as well as the case.
4010001
EPSON FX-980 Quick Reference Guide
4010002
EPSON FX-980 User’s Guide
4010003
EPSON FX-980 Unpacking sheet
TM-FX980
EPSON FX-980 Service Manual
PL-FX980
EPSON FX-980 Parts Price List
Be careful not to get water on the printer mechanism or
electronic components.
Do not use a hard or abrasive brush.
Do not spray the inside of the printer with lubricants;
unsuitable lubricants can damage the printer
mechanism. Contact an EPSON dealer if you think
lubrication is needed.
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EPSON FX-980 - 27
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