BT | Diverse 3010 | User guide | BT Diverse 3010 User guide

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Diverse 3010 Micro
Digital Cordless Telephone
User Guide
This equipment is not designed for making emergency telephone calls when the
power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Please open this page for a ‘Further at a
glance’ guide to your Diverse 3010 Micro.
At a glance
Headset port
When used with the
Diverse 3010 Micro
headset this allows you
total mobility.
Option buttons
Display
Lets you select from
the menu options on
the display.
Menu button
For entering menu lists.
Green phone
For making and
answering calls
Red phone
Press to end a call.
Power
Press and hold down to
switch off the handset.
Press and hold down
again to switch back on.
1
2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7PQRS
8 TUV 9WXYZ
a A
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a Pause
in a stored number
1
Directory
Enables speed dialling
of numbers stored in the
memory.
Keypad
0
Key lock
R
Lets you lock (and
unlock) the keypad to
prevent accidentally
pressing buttons.
Unpacking your
Diverse 3010 Micro
If anything is missing. please contact
your place of purchase immediately.
For your records
Date of purchase:
Place of purchase:
Serial number:
Diverse 3010 Micro
base station.
Diverse 3010 Micro
handset.
Battery compartment
cover.
Power adaptor.
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Base Station PIN Number:
Handset PIN Number:
Belt Clip
See pages 29-30 for more information
about your handset PIN.
1 x Diverse 3010 Micro
headset
1 x rechargeable
Nickel Metal Hydride (NiMH)
battery pack
Telephone line cord
Please open this page for an ‘At a glance’
guide to your Diverse 3010 Micro.
Handset display symbols
The following symbols can appear in the display.
Up/Down.
SET
Sets up different menu options.
Left/Right.
INT
Internal dialling.
Redialling number.
Delete character.
Confirmation.
GO BACK
End function.
–
–
–
Return to previous menu.
–
––
–
-
➜
Range Indicator.
OK
–
Mailbox function.
e.g. new entry in the
caller list.
More options.
Base station
Aerial
Contact points
Base page button
Quick guide
Information for the handset settings.
Function
Key combination
Activate/deactivate
the handset
Hold down
Activate/deactivate
keypad protection
Hold down
for 1 second
for 1 second
#
Answer a call
Make an external call
➞➞ or
Redial a number
–
––
–
-
-
–
–
––
–
OK
Name
OK
Dial a number from the
directory
First letter or
Dial a number from the call list
or
Adjust the handset
volume
Settings OK Sound Settings
Handset Volume OK
Secrecy
INT
Microphone off;
Make an internal call
INT
e.g.
Call all handsets
INT
Transfer call (connect)
INT
e.g.
ABC
INT
e.g.
ABC
Internal enquiry call
Set the date
Set the time
2
New Entry
–
Save a number in the
directory
INT
INT
R
OK
OK
Microphone on
DEF
3
CALL ALL
SET
SET
2
2
; e.g. terminate enquiry call
0
TUV
0
WXYZ
8
9
OK
Set the date
OK
OK
Set the time
OK
R
In this guide
At a glance
Introducing the
Diverse 3010 Micro
Building up a phone system
Setting up
Warning
Approved rechargeable batteries
General cleaning
Using your
Diverse 3010 Micro
Switching on/off and locking
the keypad
Making and receiving calls
Using your headset
Secrecy
Paging and making calls
between handsets
Using the Directory to store
and dial numbers
Entering names and numbers
Using the redial memory
Using Caller Display
and Call Waiting
BT’s Caller Display and Call Waiting
Information displayed via
other UK networks
Telephone Security
Base Station and Handset PIN
Emergency numbers
Call barring and Call enabling
1
4
4
5
5
5
5
10
10
11
12
13
14
17
17
23
Additional features
Handset settings quick guide
Quick reference handset display
Base station settings
Open listening at the handset
Using the Room Monitor
Call allocation
Registering a new
Diverse 3000 Micro handset
with the base station
Using multiple base
stations and handsets
Using your Diverse 3010
Micro with a switchboard
Setting to Tone or Pulse dialling
Maintenance
Service
If you have to return your
Diverse 3010 Micro
Help
24
36
37
38
39
40
43
47
49
52
52
55
55
55
56
When connected to a switchboard
24
36
Technical information
Index
58
59
60
25
29
Hints and tips boxes
29
32
33
In this user guide, we’ve included helpful
tips and important notes. They are shown
in boxes like this.
3
Introducing the
Diverse 3010 Micro
Please read the instructions carefully
before use and retain this user guide
for future reference.
1
2
3
1
2
4
5
6
4
5
7
8
9
7
8
9
0
#
0
#
This guide covers the basic features of
the Diverse 3010 Micro.
3
6
Building up a phone system
INTRODUCTION
You can add further handsets to build
up an easy-to-use cordless telephone
system. Up to 6 separate handsets (8
with Diverse 2-line and Diverse ISDN)
can be used with each Diverse base
station; and each handset can itself
work from 4 base stations.
Note
As this product is rechargeable, it is
normal that a certain amount of heat will
be produced in its day-to-day operation.
Whilst this is entirely safe we would advise
against placing this product on antique,
veneered or wooden surfaces as damage
may occur.
4
1
2
3
1
2
4
5
6
4
5
7
8
9
7
8
9
0
#
0
#
3
6
1
2
3
1
2
4
5
6
4
5
7
8
9
7
8
9
0
#
0
#
3
6
Setting up
7 We advise that this product should not
be used near emergency intensive care
medical equipment and should not be
used by individuals with pacemakers.
8 Do not submerge any part of the phone,
base station or batteries in water or use
in a damp environment, such as a
bathroom.
9 Do not expose to fire.
10 The handset may not be operated in
rooms with explosive hazards.
11 Make sure you connect the power and
telephone lines to the correct sockets in
the base station.
12 Do not dispose of used batteries in the
normal household rubbish.
SETTING UP
Warning
1 For the handset use only approved
Nickel Metal Hydride (NiMH)
rechargeable battery pack. Replacement
battery packs are available from the
Diverse Helpline 08457 908070.
2 Do not try to use any power supply
except the one provided, otherwise you
may permanently damage your
Diverse 3010 Micro. It will also result in
non-compliance with EN41003:1993, and
will invalidate the approval given to this
apparatus.
3 There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug your
Diverse from the mains power and
telephone line socket during storms.
4 If you wear a hearing aid, please note
that the Diverse 3010 Micro works by
sending radio signals between the base
station and handset. These signals can
interfere with hearing aids, causing a
humming noise.
5 Diverse 3010 Micro can interfere with
other electrical equipment such as
answering machines, TV and radio sets,
clock radio/alarms and computers if
placed too close. You are recommended
to place your Diverse 3010 Micro at least
one metre away from such appliances to
avoid any risk of interference.
6 Working range is dependant on local
environment ie buildings, trees etc.
It is possible that the Diverse’s 3010
Micro range may be affected by being
near bodies of water such as ponds,
lakes, the sea.
WARNING
Never use ordinary (non-rechargeable)
batteries. Only use the (rechargeable)
V30145-K1310-X143 battery pack
supplied.
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray cleaning
fluid directly onto the telephone.
5
Follow these steps to get
your Diverse 3010 Micro
ready for use
Note
Ensure that the telephone line cord and
the power supply are plugged into the
correct socket.
Note
Your handset is already “registered” to the
Diverse 3010 Micro base station.
2
Plug the 3 pin adaptor
into a mains power socket
and switch on
Note
SETTING UP
Plan where you will put your Diverse 3010
Micro. It should be within two metres of
a power socket and the phone socket.
1
Connect the power cable
Plug the power cable into the power
socket on the underside of your
Diverse 3010 Micro. The power cable
connector is coloured red. Please take
care that the telephone cord and
power cable plugs are connected to the
correct socket as incorrect placement
could damage the base station.
Red socket
6
Note
Use only the power adaptor
C39 280-Z4-C174/..–C67 with your
Diverse 3010 Micro.
3
Install the rechargeable
battery pack in the handset
The handset uses a rechargeable Nickel
Metal Hydride (NiMH) battery pack,
which is supplied. You must only use
approved batteries. To install it, insert
the battery pack as indicated on the
label inside the battery compartment
and slide the battery compartment
cover shut. The battery compartment
cover may be found in the packaging
with the batteries.
1
3
2
4
Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
Slot
5
Tab
Charge the handset
batteries for at least
16 hours
SETTING UP
To fit the battery into the handset.
1. Remove the belt clip from the back
of the handset.
2. Slide the battery cover off in a
downward movement.
3. Plug in the battery connector.
4. Insert the battery pack ensuring
that the wires are stored beneath
the battery pack.
4
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours.
Battery display when inserting
or replacing a battery pack
When you replace the handset battery
pack with one that has been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
battery register full again. From then on
the display will be correct.
Slide the battery cover back on.
7
Place the handset on the base.
When charging, the battery level
symbol shown on the display flashes.
Battery performance
After charging your Diverse 3010 Micro
for the first time, subsequent charging time
for the handset batteries is approximately
4-5 hours. The battery pack and case may
become warm during charging. This is
normal and not dangerous.
Battery low warning
An LCD on the handset display shows the
current state of the charge. When the
battery is almost flat a beep sounds and
the display shows the empty battery symbol.
Displays showing the various states of
charge are shown below:
Batteries fully charged
Batteries at 66%
Note
SETTING UP
Under ideal conditions, the handset
battery should give about 15 hours
talktime or 200 hours standby on a single
charge. However, new NiMH batteries do
not reach their full capacity until they
have been in normal use for several days.
Please note that the lifespan of NiMH
rechargeable batteries depends on how
heavily they are used. However, over time,
their capacity to recharge will begin to
diminish and they will eventually need
replacing.
Batteries at 33%
Batteries empty
If e.g Base 1, flashes continuously
It means the handset is either out of range
or is not registered with the base station.
To register, follow the steps on page 46.
All additional handsets you purchase will
need to be individually registered with the
base station before they will work with the
Diverse 3010 Micro.
The base number may also flash after a
power failure. Provided the handset has
been registered with the base, the base
number will stop flashing after a while
indicating the handset has automatically
re-registered to the base station. If it
continues to flash, re-register the handset
to the base station.
8
7
Note
If you go out of range of a base station for
a long time while your handset is
switched ON, it may take more than 20
minutes to ‘find’ the base station again
when you come back within range.
However, by simply switching the handset
OFF for a moment, then ON again, it will
find the base station within a few seconds.
WARNING
6
If you do not have a modern phone
socket, call Freefone 0800 800 150
and ask for a BT engineer to come and
fit the correct socket. This is a
chargeable service.
SETTING UP
It is recommended that the telephone line
cord is not connected until the handset is
fully charged. This will prevent the risk of
the phone being answered prior to the
batteries being fully charged and therefore
not achieving their optimum capacity.
Plug your Diverse 3010
Micro into the phone socket
Connect the telephone line
cord to the Diverse 3010
Micro base station
Ensure that this is fitted correctly into
the right socket.
Dark blue socket
9
Using your
Diverse 3010 Micro
Display
Option buttons
Switching on/off and
locking the keypad
To switch on
USING
Talk
End Call
(Power)
Menu button
Directory
Your Diverse 3010 Micro offers a menu
driven display. You enter menu lists by
pressing the MENU button. The OPTION
buttons below the screen allow you to
select options within each menu and
make adjustments to their settings.
Note
You can quit any menu at any time by
pressing the RED PHONE button
.
To go back one step, press the GO BACK
–
button –
– .
10
Press and hold down the RED
PHONE button for about a
second. The display comes on.
To lock the keypad
This prevents you accidentally
operating the handset’s
keypad when carrying it
around. You can receive calls,
but cannot make calls.
#
Press and hold down the
button.
#
To unlock the keypad
The number is dialled.
Or
#
Press and hold the # button.
You can now use the keypad
again.
Press the GREEN PHONE
button.
You hear the dial tone.
Key the number you want.
To switch off
To end a call
Press and hold the RED PHONE
button for about a second until
the display goes blank.
Press the RED PHONE button.
Or
The handset can only be switched off
when in idle state (ie. not during a call
or displaying a menu).
Making and receiving calls
To make a call
Key the number you want.
Use the CLEAR CHARACTER
button on the display to
correct any number you press
by mistake.
Simply replace the handset on
the base station or charger.
USING
Note
To receive an external call
Press the GREEN PHONE
button.
Or
Lift the handset off the base
station or charger.
Press the GREEN PHONE
button.
11
➜
Caller display/Call Waiting
The Diverse 3010 Micro can let you
know who’s calling before you answer
the telephone.
With BT’s Caller Display and Call
Waiting service, your Diverse base
station receives caller information
which is transmitted over the BT
network, for more information see
pages 23-27.
For ‘handsfree’ operation of your
Diverse 3010 Micro you can attach the
headset supplied.
Note
Only use the Diverse 3010 Micro
headset supplied.
To connect your headset
Call timer
USING
Using your headset
Your Diverse 3010 Micro automatically
times the duration of all outgoing
external calls. The handset display
shows the call duration both during
your call and for a few seconds after it
is completed.
Remove the small cover on
the top left-handside of your
phone and plug the headset
into the socket.
Note
The default setting is for an immediate
connection to callers when lifting the
handset from the base station or charger.
This is called Auto Talk. It can be
deactivated so that you always have to
press the GREEN PHONE button to
answer a call. See page 37.
WARNING
Cover includes small parts – possible
choking hazard for small children.
12
Secrecy
You can switch off the handset
microphone so that your caller cannot
hear you while you talk to someone
else in the room.
When ready, you can switch the
microphone back on.
During a call:
INT
Press the R button to speak to
your caller again.
Note
Secrecy is not available for internal calls.
The last five numbers dialled
are saved.
Press the REDIAL button.
Press the DOWN button to
highlight the number you
want.
Press the GREEN PHONE
button to dial.
To redial the last number
USING
R
Press the INT button to switch
the microphone off. Your caller
will hear a melody. Display
shows Extern (flashing) and
Intern.
To redial one of the last five
numbers
Press REDIAL. The last
number dialled is shown.
Press the GREEN PHONE
button. The number is
automatically dialled.
Note
If the redial number is in your directory
the name is displayed instead of the
number.
13
To delete a redial number
Press the REDIAL button.
Press the DOWN button to
highlight the number you
want.
-
–
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Delete Entry.
OK
USING
If you have multiple handsets registered
with the base, the Diverse 3010 Micro
enables two handsets to talk to each
other on an internal ‘intercom’ call,
while a third handset can be on an
external call.
To find a handset’s extension
number
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
14
Paging and making calls
between handsets
Press the INT button.
INT
The handset’s extension
number is displayed ie.
Intern3.
To make an internal
intercom call
To receive a paged call
The display shows:
INT
Press the INT button. Your
handset internal number is
displayed.
Press the internal handset
number you wish to call e.g. 2
CALL ALL or press the CALL ALL button
to call all handsets.
ABC
Paging Call
SILENT
2
If calling all handsets, you can
talk to the first handset that
answers.
Pick up the handset from the
base.
Or
Press the GREEN PHONE
button.
USING
Press the RED PHONE button
to end the call.
To page a handset from the
base station
To locate handsets that are
away from the base station.
Press the PAGING button on
the base. All handsets
registered with the base will
ring for 30 seconds.
To stop paging press the
PAGING button again.
15
To put an outside call on hold
while you make an internal call
INT
To transfer an external call
between handsets
Press the INT button. Your
handset internal number is
displayed e.g. 1.
Press the number of the
internal handset number you
wish to call e.g. 2 or press the
CALL ALL CALL ALL button to call all
handsets.
If you are in conversation with
an outside caller and want to
transfer the call to another
handset.
ABC
2
USING
If calling all handsets, you can
talk to the first handset that
answers.
R
To return to your external
caller press the RECALL button.
The internal number you
called will hear internal busy
tone and will need to press the
RED PHONE button to end
the connection.
Press the INT button.
INT
ABC
2
Press the number of the
internal handset you wish to
call e.g. 2.
When the call is answered,
press the RED PHONE button
or replace your handset on the
base station.
To accept call waiting on an
internal call
If two people are on an internal
call and an external call
comes in you will hear a short
beep and Extern flashes on the
display.
ACCEPT Press the ACCEPT button.
The internal call is disconnected
and you are connected to the
external caller.
16
Press the DOWN button to
highlight New Entry.
Quick call transfer
You can use the Phone Book to look up
names and numbers and dial directly.
To add a name and number to
the Directory
Press the DIRECTORY button.
Display shows — — — if the
phone book is empty, otherwise
the names are in alphabetical
order.
-
–
–
––
–
Press the MORE OPTIONS
button.
names and numbers opposite).
Press the DOWN button to
move the cursor to the next
line.
Enter the number.
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Save Entry.
OK
Press the OK button to confirm.
USING
Your Diverse 3010 Micro has a
Directory which stores up to 100 names
and numbers in the memory (the
longer the name, the more memory will
be used).
Press the OK button.
KEYPAD Enter the name: (see Entering
-
Using the Directory to store
and dial numbers
OK
–
After dialling the other handset, you can
immediately press the RED PHONE button,
or replace the handset on the base and the
call will be transferred straight through. If
the other handset is already engaged, or
does not answer the call within 30 seconds,
the call will be returned to your handset.
Entering names and
numbers
There are three lines in your display
for entering information. 1st line for
the name (maximum 16 characters)
2nd and 3rd line for the number
(maximum 32 characters).
Controlling the cursor
LEFT/RIGHT arrows are used
to move the cursor to the right
or left or to the end of the line.
17
The UP arrow moves you back
up to the name line.
The “first letter” of the name
is written automatically in
upper case, the letters
immediately afterwards are
written in lower case.
Letters are entered by
pressing the relevant button
repeatedly. For example, to
store the name JOHN:
USING
JKL
5
MNO
6
GHI
4
MNO
6
18
Press and hold 5 on the
keypad until J appears in the
display.
Then press and hold 6 on
the keypad until the display
shows O.
Enter the H by pressing and
holding 4 on the keypad until
H appears on the display.
Press and hold 6 on the
keypad until N appears on the
display. The whole name is
now entered.
Delete
➜
The DOWN arrow is used to
move from the “name” line to
the “number” line.
Press the DELETE button to
delete the character to the left
of the cursor. Hold down the
button to keep deleting
characters automatically.
Insert
KEYPAD Characters are inserted to the
left of the cursor. Position the
cursor and add the character
required.
To dial a number stored in
the Directory
To change an entry in the
directory
Press the DIRECTORY button
to open the phone book.
Press the DIRECTORY button.
Press the UP/DOWN arrows
to scroll to the entry you want
or find the required name by
using the keypad to enter the
first letter of the name.
Press the DOWN or UP
arrows to scroll through to the
names you require.
–
–
––
–
-
Press the GREEN PHONE
button to dial the number.
Or
If this is the correct name,
press the GREEN PHONE
button to dial, or scroll using
the UP or DOWN arrows to
move to the correct name, and
then press the GREEN PHONE
button to dial.
–
–
––
–
-
The display will now highlight
the first name in the address
book that starts with that letter.
OK
➜
5
Press the DOWN arrow to
highlight Edit Entry.
Press the OK button.
USING
JKL
To quick search for a
directory name, press the
button with the first letter of
the name you wish to call,
e.g. 5 for John.
Press the MORE OPTIONS
button.
Change the name and number
as required using the DELETE
button.
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Save Entry.
OK
Press the OK button to
confirm.
19
–
–
––
–
-
To view an entry in the
directory
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Copy Entry.
Press the DIRECTORY button.
Press the UP/DOWN arrows
to scroll to the entry you want
or find the required name by
using the keypad to enter the
first letter of the name.
-
–
–
––
–
OK
ABC
2
OK
Press the MORE OPTIONS
button.
USING
You can copy an entry to
another handset to avoid
having to input the same entry
twice.
Press the OK button to
confirm.
The receiving handset will ring.
Press the GREEN PHONE
button to answer the call.
Press the OK button to see the
name and number.
To copy an entry from one
handset to another
Enter the internal handset
number e.g. 2 that you want to
copy the entry to.
Receiving handset:
Press the DOWN arrow to
highlight Display Entry.
OK
Press the OK button.
Enter the receiving handset
PIN (original setting 0000).
OK
YES
NO
Press the OK button.
Once the entry has been
successfully transferred. You
have the option to copy more
entries. Press the YES button
for an additional entry or the
NO button to end the function.
Press the DIRECTORY button.
Press the UP/DOWN arrows
to scroll to the entry you want
or find the required name by
using the keypad to enter the
first letter of the name.
20
Note
Copying and deleting entries or directories
from one handset to another is only possible
on the Diverse 3000 Executive/Micro range
as long as both handsets are registered to
the same base.
To copy a directory from one
Micro handset to another
To delete an entry in the
directory
You can copy the entire
directory to another handset
to avoid having to input the
same entries twice using the
handset with the directory you
wish to copy (e.g. handset 1).
Press the DIRECTORY button.
Press the UP/DOWN arrows
to scroll to the entry you want
to delete, or find the required
name by using the keypad to
enter the first letter of the
name.
Press the DIRECTORY button.
–
––
–
–
–
-
Press the MORE OPTIONS
button.
-
–
––
–
OK
Press the OK button.
2
Enter the receiving handset’s
call number, e.g. 2 that you
want to copy the directory to.
OK
Press the OK button.
ABC
Press the DOWN arrow to
highlight Delete Entry.
OK
USING
Press the DOWN button to
highlight Copy List.
Press the MORE OPTIONS
button.
Press the OK button to
confirm.
The receiving handset will
ring.
Press the GREEN PHONE
button to answer the call.
KEYPAD Enter the receiving handset’s
telephone PIN.
OK
Press the OK button to
confirm.
21
Insert a pause in the
directory
To delete all names and
numbers in the directory
Using Insert Pause allows you
to insert a pause. This is
generally required when your
Diverse base station is
connected to a switchboard/
PBX.
Press the DIRECTORY button.
-
–
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Delete List.
OK
Press the OK button.
To check how much memory
is available in the directory
KEYPAD Enter the PIN number of the
handset (original setting
0000).
Press the DIRECTORY button.
–
–
––
–
-
USING
OK
Press the OK button.
The display shows a Yes or No
option to confirm deletion
from the directory. If Yes is
selected, the entire directory
is deleted.
Additional Directory functions
-
–
–
––
–
When entering new names
and numbers, you can use the
MORE OPTIONS menu for the
following functions:
Save Entry
The information entered so far
is saved in the phone book.
22
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Available Memory.
OK
Press the OK button. The
percentage memory available
for storing further entries in
your handset is displayed for
approximately 2 seconds.
Using the redial memory
As well as being able to redial the last
five numbers called (see page 13) you
can display or delete numbers or edit
and copy them into the Phone Book.
To copy a redial number to
the Directory
Press the REDIAL button.
Press the DOWN button to
highlight the number you
want.
–
-
USING
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Copy to Dir.
OK
Press the OK button.
KEYPAD Enter a name for the number
(see page 17).
-
–
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Save Entry.
OK
Press the OK button to
confirm.
23
Using Caller Display and
Call Waiting
CALLER DISPLAY
BT’s Caller Display and
Call Waiting
To take the call waiting
If you subscribe to Caller Display you
can see who is calling you (on your
handset display). If you are on a call
and you also subscribe to BT’s Call
Waiting service, the second incoming
call number will appear on the handset
display and you will hear an intermittent
beep through the handset. This is to
alert you to another caller waiting to
speak to you.
R
With BT’s Caller Display and Call
Waiting service, your Diverse base
station receives caller information
which is transmitted over the BT
network. This includes the date and
time of the call.
R
With the Micro handset, the screen
shows the caller’s number (if it has
been sent) when the phone rings. If
you have stored a name to go with the
number in your handset directory, the
name will be displayed instead.
24
Press the RECALL button.
Your 1st caller is put on hold
whilst you speak to your 2nd
caller.
To speak to your 1st caller
again you can either:
R
Press the RECALL button
again and you will be
reconnected to your 1st caller,
your 2nd caller will be put on
hold. You can use the RECALL
button to toggle between the
two callers.
Or
Press the RED PHONE button
to end the conversation with
the caller you are currently
speaking to. The handset will
ring again.
Press the GREEN PHONE
button and you will be
reconnected to the caller who
was on hold.
Information displayed via
other UK networks
If you are connected to a different
network, you will first have to subscribe
to that network's Caller Display and
Call Waiting service. Call your network
provider for more information.
Using the Micro handset
When the phone rings, your caller’s
number is displayed.
Withheld
WITHHELD
The Micro handset displays details of
the 30 most recent calls. When the list
is full, new calls replace the oldest
calls.
Note
Calls that are “withheld”, “unavailable”
or “international” are not stored in the
calls list, as there is no telephone number
sent via the network.
CALLER DISPLAY
If the caller has withheld their number,
the display shows:
Display shows the
icon to
indicate you have a new call in your
Calls List.
To view the calls list
SILENT
If the caller’s number is unavailable
the display shows:
External call
UNAVAILABLE
SILENT
If you call from another handset, the
display shows:
Internal call 6
SILENT
The original setting is set to
list “All Calls”.
Press the button beneath the
in the display.
The entries are sorted
according to the time at when
they were received. With the
latest call first.
The display briefly shows:
No of messages
New: 5
Old: 2
25
The newest entry is then
displayed after approximately
2 seconds.
To set the calls list to
contain all calls or
unanswered calls only
ALL CALLS SETTING
Date
Time
-
–
01.11.
05:15PM
01234567890
01/15
–
–
––
–
–
–
INT
Press the INT button.
SET
Press the SET button.
0
a A
✱
OK
CALLER DISPLAY
This indicates
that the call was
answered when
it was received.
Shows the
number of calls
in the Calls List,
i.e. call 1 of 15.
UNANSWERED CALLS SETTING
1
01.11.
05:15PM
0123456789
Indicates the number of times a call
was received from the same telephone
number.
WARNING
Changing your calls list from one setting
to the other will automatically delete any
entries in the current calls list.
26
Press the OK button. Display
shows 1 or 2 flashing
(depending on the current
setting.
Enter 1 if you want the calls
list to contain details of
unanswered calls only.
Or
ABC
(03)
Press the 0 button then press
the ✱ button.
2
OK
Enter 2 if you want the calls
list to contain details of all calls
received.
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
INT
Press the INT button.
SET
Press the SET button.
ABC
2
Scroll to the number you wish
to copy.
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Copy to Dir.
OK
CALLER DISPLAY
The display then shows the
number/or name (if in your
directory) of the most recent
caller along with the date and
time the call was received.
Press the
button to enter
the calls list, or press the INT,
SET and 2 buttons.
-
Press the 2 button.
The display briefly shows the
number of new and old calls.
To copy a number from the
calls list to the directory
–
To enter the calls list when
no
icon is shown on the
display
Press the OK button.
KEYPAD Enter a name for the number
Press the
button to enter
the calls list, or press the INT,
SET and 2 buttons.
Scroll through the calls list
using the UP and DOWN
arrows until the number you
require is displayed.
(see page 17).
–
–
––
–
-
To dial a number in the
calls list
Press the MORE OPTIONS
button.
Press the DOWN button to
highlight Save Entry.
OK
Press the OK button to
confirm. You will hear a
confirmation beep.
Press the RED PHONE button
to return to standby.
Press the GREEN PHONE
button and the number is
dialled.
Press the RED PHONE button
to return to standby.
27
To delete a number in the
calls list
To delete the whole calls list
All entries are deleted.
Press the
button to enter
the calls list, or press the INT,
SET and 2 buttons.
Scroll to the number you
require.
-
–
–
––
–
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Press the 3 button.
#
Press the # button.
Reset Base appears on the
handset display.
Press the MORE OPTIONS
button.
OK
CALLER DISPLAY
Press the DOWN button to
highlight Delete Number.
OK
Press the OK button.
You hear a confirmation beep
and the display returns to the
calls list.
Press the RED PHONE button
to return to standby.
Press the OK button.
KEYPAD Enter the base PIN number
(original setting 0000).
OK
1
OK
Press the OK button.
Press the 1 button.
Press the OK button. You will
hear a confirmation beep.
Press the RED PHONE button
to return to standby.
If you are using a Classic
handset (or an Additional
handset) please refer to that
user guide for Caller Display
information.
Note
Calls that are “withheld”, “unavailable”
or “international” are not stored in the
calls list, as there is no telephone number
sent via the network.
28
Telephone Security
Your Diverse 3010 Micro gives you a variety of ways to
prevent unauthorised use of the phone or handset.
Base station and
handset PIN
To change the Diverse 3010
Micro base station PIN code
As a digital phone system, your
Diverse 3010 Micro provides excellent
security against others ‘listening in’ to
your calls. You can also prevent
unauthorised use of the handset(s).
To do this you need to know the PIN
numbers.
This protects your settings
and helps prevent unauthorised
handsets using your system.
Note
For extra security we recommend you
change your base station and handset
PIN numbers.
INT
Press the INT button.
SET
Press the SET button.
0
PQRS
The standard setting for both the base
station PIN and handset PIN is 0000.
If you do not wish to change either,
you can use this number for all code
and PIN related functions. Please be
aware that anyone with access to the
base station PIN (and this user guide)
has the potential to change system
settings.
If you change your handset PIN, keep
a record of the new number in the box
provided at the front of this user guide.
7
OK
SECURITY
The original setting for the
Base station PIN code is 0000.
You can change this to any
4-digit number.
Press the 0 button then press
the 7 button.
Press the OK button.
KEYPAD Enter the current base station
PIN (original setting 0000).
OK
Press the OK button.
KEYPAD Enter the new four digit code.
KEYPAD Enter the new code again.
OK
Press the OK button to confirm.
You hear a confirmation beep.
The new code is stored.
29
Press the RED PHONE button
to return to standby.
To change the handset PIN
(personal identification
number)
The PIN on your handset
protects functions and settings
from unauthorised access.
A handset PIN is necessary in
order to:
SECURITY
– reset the memory
– reset to the original settings.
Handset power must be
switched to ON.
Press the MENU button.
KEYPAD Enter your new PIN number.
OK
Press the OK button.
Re-enter your new PIN
number.
OK
Press the OK button. You hear
a confirmation beep and the
new PIN is stored.
Press the RED PHONE button
to return to standby.
Note
You can press the RED PHONE button
at any time during these steps to quit the
procedure.
To switch the telephone
handset lock on and off
Highlight Settings.
OK
Press the OK button.
Press the DOWN arrow to
highlight Security.
OK
Press the OK button.
KEYPAD Enter the current PIN number
(original setting 0000).
OK
Press the OK button.
Highlight Change PIN.
OK
Press the OK button.
You can prevent an individual
handset from being used to
make all calls except for 999
and 112 emergency services.
You can still receive incoming
calls. When the phone rings,
press the GREEN PHONE
button as normal.
To switch on:
Press the MENU button.
Highlight Settings.
30
OK
Press the OK button.
Press the DOWN arrow to
highlight Security.
OK
To switch external dialling
off and on
Press the OK button.
PIN number (original setting
0000).
You can prevent any registered
handset from making external
calls. The handset can still be
used for:
Press the OK button.
– making internal call
Press the DOWN arrow to
highlight Handset Lock.
– receiving external calls
KEYPAD Enter the current handset
OK
OK
– dialling 999 and 112
emergency services numbers
Press the OK button. You hear
a confirmation beep and a ✔
appears next to Handset Lock.
Press the RED PHONE button
to return to standby.
Display shows:
Handset Locked
OFF
INT
Press the INT button.
SET
Press the SET button.
DEF
3
Hset Restriction
30
Press the OFF button.
(original setting 0000).
Press the OK button.
The ✔ disappears from
Handset Lock.
➜
KEYPAD Enter the current PIN number
OK
Press the 3 button. Handset
Restriction set.
EMERG
To switch off:
OFF
SECURITY
– dialling ‘additional
emergency’ numbers which
have been stored (see
opposite).
0
OK
OK
Press the 0 button.
Press the OK button.
KEYPAD Enter the base station PIN
(original setting 0000).
Press the RED PHONE button
to return to standby.
31
OK
Press the OK button. Display
shows the numbers of all
handsets registered to the
base station (e.g. 1-6).
Emergency services (e.g. 999, 112)
and special numbers can be dialled
even if the telephone is locked.
(N.B: This does not apply if connected
to a switchboard and call barring is set.)
KEYPAD Enter the number of the
handset you want to disable.
0
Press the 0 button to stop the
handset from making external
calls.
Or
ABC
2
SECURITY
OK
Press the 2 button to allow the
handset to make external calls
again.
Press the OK button to confirm
the setting.
Press the RED PHONE button
to return to standby.
Emergency numbers
Storing your own additional
emergency numbers
Before call barring has been set, you
can add up to four additional
emergency numbers, each up to 16
digits long. For example, the doctor’s
number, your partner’s mobile phone
or other family number. You can do
this from any handset registered to the
base station.
32
To store, change and delete
additional emergency numbers
INT
Press the INT button.
SET
Press the SET button.
0
ABC
2
OK
Press the 0 button then press
the 2 button.
Press the OK button.
KEYPAD Enter the base station PIN
(original setting 0000).
OK
Press the OK button.
Display shows:
EMERGENCY NOS.
_
_
02 1 _
Blank or previously
stored number.
Memory location
(1-4).
Function number
entered previously.
Press the UP/DOWN arrows
if necessary to scroll to the
location you want (i.e. 1-4).
Press the OK button.
OK
Enter the special number you
want.
➜
OK
Call barring and
Call enabling
Press the DELETE button to
delete digits.
You can bar specific numbers, e.g.
all international calls by barring the
international dial code 00.
Press the OK button to
confirm.
Enabling
Press the RED PHONE button
to return to standby.
My additional emergency
numbers are
1
3
4
999 and 112 emergency
services numbers are not
affected by any call barring
setting. You will still be able to
dial them.
(N.B: This does not apply if
connected to a switchboard
and call barring is set.)
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the
phone hangs up automatically and the
barred number is displayed.
SECURITY
2
You can also specifically set a handset
so that it can only dial certain numbers.
You can store up to five numbers as
either barred or specifically enabled
phone numbers. These can be pre-fix
numbers, eg 00 for all international
calls. Incoming calls are not affected.
Note
Emergency Services 999 and 112 calls
can be made at all times.
Note
From switchboards you can dial:
– The access code (eg 9) followed by 112
or R 112.
33
Press the UP/DOWN buttons
if necessary to scroll to the
location you want 1-5.
WARNING
Directory for barred/enabled
numbers
OK
➜
You cannot dial 9 999 or R 999 from
behind a switchboard when call barring
is set.
OK
SECURITY
To: Bar numbers.
Enable handsets to call
only specified numbers.
Create a memory list.
INT
Press the INT button.
SET
Press the SET button.
0
1
OK
Press the 0 button then press
the 1 button.
Press the OK button.
KEYPAD Enter the base station PIN
(original setting 0000).
OK
The barred or enabled numbers must be
switched on before you can use this.
To switch call barring/call
enabling on and off
Once you have set the
numbers you want, you can
then switch call barring/
enabling on or off at any time
(see below). You can do this
from any handset registered to
the base station.
_
_
01 1 _
INT
Press the INT button.
SET
Press the SET button.
Memory location (1-5).
34
Press the OK button to
confirm.
Note
Call Restriction
Function number
entered previously.
Enter the number you want to
bar, enable or change. Press
the DELETE button to delete
digits.
Press the RED PHONE button
to return to standby.
Press the OK button. Display
shows the first location.
Blank (or previously
stored numbers.
Press the OK button.
0
Press the 0 button twice.
Base Lock Set
00
➜
OK
OK
Press the OK button.
KEYPAD Enter the base station PIN
(original setting 0000).
OK
1
Press the OK button.
Press 1 to bar the numbers
you have stored.
Press 3 to enable handsets to
dial only the numbers stored
0
Press 0 to switch call barring/
call enabling off.
OK
SECURITY
3
DEF
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
35
Additional features
Handset settings quick
guide
The handset settings menu allows you
to change:
ADDITIONAL FEATURES
• Ringer volume The handset ringer
has 5 volume settings.
• Ringer melody The handset ringer
has a choice of 10 melodies.
Beeps You can switch specific beeps
on or off. This saves battery energy
but may deprive you of information
you need while using your phone.
• Key beep Each time you press a
button, the action is confirmed by a
beep. The original setting is ON.
• Battery warning beep Tells you
when the battery needs charging.
The original setting is ON.
• Confirmation beep Confirms that you
have followed a set of instructions
correctly. The original setting is ON.
Change PIN Lets you change the
handset PIN number used to access a
range of features. See pages 29-30.
36
Language A range of seven languages
is available for the display on the
handset.
Room monitor This sets the level at
which the handset will pick up sounds
and initiate a call. It is only enabled
when room monitor function is
switched on.
Default reset This returns a handset
to its original settings.
Short ringer tone An incoming call can
be signalled by a short beep instead of
the usual ring.
Handset volume You can set the
handset volume to three different levels
low, medium and high.
Handsfree volume You can set the
handsfree volume to five different levels,
1 through to 5.
Quick Reference
Handset Display
Follow these easy steps to change your handset settings.
During a call:
Press
OK
Menu during a call
Settings
Base Settings
Base User Option
Hset User Option
Room Monitor Set
Service Set Up
Volume
Internal Call
Base User Option
Hset User Option
Switch to Tone
Service Set Up
ADDITIONAL FEATURES
Main Menu
Settings
Audio
Scroll through the menus, directory
OK
Confirm function/input
–
––
–
Activate More Options menu
-
Ringer Volume
Ringer Melody
Beep
Handset Volume
Key Beeps
Batt. Low Beep
Confirm. Beeps
Activate the main menu
–
OK
Sound Settings
Security
Auto Talk
Language
Default Reset
–
–
–
/
Cancel/end functions
NB: Not all of these functions are available on the
Diverse 3010 Micro.
37
Base station settings
To adjust the melody of the
base station ringer
To adjust the ringer volume in
the base station
ADDITIONAL FEATURES
There are seven levels: 0 = off,
6 = high. (Default setting is 6.)
INT
Press the INT button.
SET
Press the SET button
0
Press the 0 button.
JKL
Press the 5 button.
5
OK
1-6
OK
INT
Press the INT button.
SET
Press the SET button
0
Press the 0 button.
MNO
Press the 6 button.
6
OK
Press the OK button. Display
shows the volume level set.
Ringer sounds a sample level.
0-9
Press a button between 0
(OFF) and 6 to set the new
level. Display shows the new
level.
OK
Press the OK button to confirm
the setting.
Press the RED PHONE button
to return to standby.
38
There are 10 melodies.
(Default setting is 1.)
Press the OK button. The
current set melody is played.
Press a button between 0-9
to set the new level. The new
melody is played.
Press the OK button to confirm
the setting.
Press the RED PHONE button
to return to standby.
To switch music on hold on
or off
When you have a caller on
hold you can choose to let that
person listen to music while
they are waiting for you to
return to them.
INT
Press the INT button.
SET
Press the SET button.
Press the 4 button.
DEF
Press the 3 button.
OK
Press the OK button.
4
3
To enable another handset to
‘listen in’ on your conversation
If you want another person to
hear your call, you can let them
listen in on another handset
registered to the same base
station.
You are conducting a call with
an external user:
INT
KEYPAD Enter the base station PIN
(original setting 0000).
OK
1
Press the OK button.
Press the 1 button to switch
the music ON.
Or
0
OK
Press the 0 button to switch
the music OFF.
Press the OK button to
confirm the setting.
Press the RED PHONE button
to return to standby.
ADDITIONAL FEATURES
GHI
Open listening at the
handset
Press the INT button. The call
is placed on hold.
KEYPAD Enter the call number of the
other handset e.g. 2 – the
other handset rings, the other
internal user presses the
GREEN PHONE button.
LSTN.ON Press the LSTN.ON button.
You are reconnected to the
external user. The other
internal user can hear the
conversation.
Note
When in Open Listening the extra
handsets can only hear the external
caller.
39
Note
To set the room monitor
The internal user can elect to
terminate open listening by pressing
the RED PHONE button.
Press the MENU button.
Press the DOWN arrow to
highlight Room Monitor Set.
ADDITIONAL FEATURES
De-activating open listening:
LSTN.ON Press the LSTN.OFF button.
The external connection is not
affected.
OK
Using the Room Monitor
OK
Press the OK button.
1-6
Enter the 1-6 number of the
handset to be called.
If you have at least two handsets
registered to your base station, you can
leave one handset in a room in order to
monitor the noise level.
The handset you leave in the room is
noise activated and you can adjust its
level of sensitivity to the noise. If the
noise reaches the level you have set,
the monitoring handset will call your
handset so you can hear what’s going
on. When you hang up your handset,
the handset in the room will continue
monitoring the noise.
40
Press the OK button.
Press the DOWN arrow to
highlight Room Monitor No.
OK
Press the OK button. You can
now place the handset in the
room you want to monitor.
To adjust the sensitivity of
the room monitor
To switch the room monitor
function on
There are three levels.
1 = most sensitive 3 = least
sensitive.
Before switching the monitor
on, you must first set the
number of the handset to be
called. See ‘To set the room
monitor’.
Press the MENU button.
OK
Press the DOWN arrow to
highlight Set Level.
Press the MENU button.
Press the OK button.
Press the DOWN arrow to
highlight Room Monitor Set.
OK
Press the OK button.
OK
Press the OK button.
ADDITIONAL FEATURES
Press the LEFT or RIGHT
arrows to select the level you
want.
Highlight Room Monitoring.
OK
Press the RED PHONE button
to return to standby.
Press the OK button, a ✔
appears next to Room
Monitoring to show that it is on.
Press the RED PHONE button
to return to standby. The display
shows Room Mon.Active Call
to Int (e.g.) 3.
To switch the room monitor
function off
OFF
Press the OFF button to turn
the Room Monitor off.
41
Note
When the Room Monitor is switched on,
the handset will not ring. Incoming calls
are displayed on the handset’s screen.
All warning beeps should be switched off
before using the Room Monitor, see pages
36-37.
To reset your Diverse 3010
Micro base station to the
original settings
This will reset:
Ringer volume
5
Ring tone
1
Switch base lock,
and disable/enable
call numbers
OFF.
Number for
disabling/enabling
DELETED
Stored emergency
numbers
DELETED
Dialling mode
ADDITIONAL FEATURES
Pause after picking up
line/dial-out code
Press the INT button.
Press the SET button.
Press the 3 button then press
the # buttons.
Press the OK button.
Enter the base station PIN
(original setting 0000).
Press the OK button.
Press the 0 button.
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
42
DTMF
3 seconds
It will also delete the
caller display list.
This will NOT reset:
– The base station PIN.
– Handset registration settings.
To reset the handset to its
original settings
Press the MENU button.
Press the DOWN arrow to
highlight Settings.
OK
OK
Call allocation
Press the DOWN arrow to
highlight Default Reset.
If you have registered additional
handsets with your Diverse 3010 Micro
base station you can specify the way
you wish the phones to ring.
Press the OK button.
Group ringing
Press the OK button.
KEYPAD Enter your current PIN
Press the OK button. You hear
a confirmation tone.
Press the RED PHONE button
to return to standby.
This will reset:
– Handset earpiece volume to
1.
– Auto talk to
ON.
– Button beeps to
ON.
– Battery warning beep to
ON.
– Confirmation beep to
ON.
– Base station on-screen
display to
OFF.
– Handset ringer volume to
5.
– Handset ringer tone
1.
– Ring priority
OFF.
It will delete:
– Numbers in the redial memory.
It will not delete:
– Numbers in the Directory or
Extra Directory.
Your Diverse 3010 Micro will ring all
handsets registered to its base
whenever there is an incoming call.
This is called group ringing.
ADDITIONAL FEATURES
number (original setting 0000).
OK
This will NOT reset:
– The handset PIN.
– Registration to the base
station.
Ring priority
Your Diverse 3010 Micro can be set so
that an incoming call will ring first at a
preferred handset. If there is no answer,
the call will revert to all other handsets.
This is called ring priority.
Your Diverse 3010 Micro is preset for
group ringing.
43
To set which handset will
receive ring priority
Once you have set your
Diverse 3010 Micro to ring
priority, you can select the
handset you want to ring first.
ADDITIONAL FEATURES
The handset registered with
the base station as 1, is
automatically the priority
handset and will ring first
unless you specify another
handset.
INT
SET
0
OK
Press the INT button.
Press the SET button.
Press the 3 button twice.
Press the OK button.
Note
If a handset is selected for ring priority
which is not actually registered then group
ringing prevails.
To change between ring
priority and group ringing
INT
Press the INT button.
SET
Press the SET button.
DEF
ABC
Press the 3 button then press
the 2 button.
OK
Press the OK button.
3
2
KEYPAD Enter the base station PIN
(original setting 0000).
OK
KEYPAD Enter the base station PIN
(original setting 0000).
OK
Press the OK button.
1-6
Enter the number of handset
you want to ring first, e.g. 1-6
ABC
OK
Press the OK button to
confirm.
OK
Press the RED PHONE button
to return to standby.
44
1
Press the OK button.
Press the 1 button to set
group ringing.
Or
2
Press the 2 button to set ring
priority.
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
To set the number of rings on
ring priority
To change the language of
the display
You can specify the number
of rings your selected handset
can have before an incoming
call reverts to all available
handsets.
You can have the display in
English, French, German,
Italian, Spanish, Portuguese
or Dutch. The default setting
is English.
INT
Press the INT button.
Press the MENU button.
SET
Press the SET button.
Press the DOWN button to
highlight Settings.
DEF
3
4
OK
Press the 3 button then press
the 4 button.
OK
Press the OK button.
Press the DOWN button to
display Language.
KEYPAD Enter the base station PIN
(original setting 0000).
OK
Press the OK button.
2-9
Press a number button
between 2-9 to set the
number of rings you want.
OK
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
Press the OK button.
ADDITIONAL FEATURES
GHI
OK
Press the OK button.
Press the UP or DOWN button
to highlight the language you
require.
OK
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
If you accidentally set
the wrong language
Press the RED PHONE button
to return to standby.
Press the MENU button again.
45
Press the UP and DOWN
arrows until one of these
words are highlighted:
–
–
–
–
–
–
OK
Einstellingen
Reglages
Impostazion
Ajuste
Instellingen
Programgôes
Press OK.
ADDITIONAL FEATURES
Press the UP and DOWN
arrows until one of the
following words appear
highlighted.
–
–
–
–
–
OK
Sprache
Langue
Lingua
Idioma
Taal
Press OK.
Press the UP and DOWN
arrows until one of the
following words appear
highlighted.
–
–
–
–
–
–
–
Deutsch
English
Français
Italiano
Espanól
Portugues
Nederlands
Highlight ENGLISH.
46
OK
Press OK. The display should
now be back in English.
Press the RED PHONE button
to return to standby.
Registering a new Diverse
3000 Micro handset with
the base station
Each additional handset you purchase
must be registered at the base station.
To register your Diverse
3010 Micro Handset to a base
station
–
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Register.
OK
Press the OK button.
REGISTERING
Up to six handsets can be registered
and operated from the Diverse 3010
Micro base station. The system allows
you to make internal intercom calls
between two handsets while a third is
making an external call.
–
––
–
-
Don’t forget that your Diverse 3010
Micro handset is already registered.
KEYPAD Enter the base station PIN
number (original setting 0000).
OK
Press the OK button. Display
shows Regstr.Procedure Base
(e.g.) 2 (flashes).
Note
You now have up to 1 minute to
register the handset, during which the
beeps will continue.
Press the MENU button.
Press the DOWN arrow to
highlight Base Settings.
OK
Press the OK button.
Press the DOWN arrow to
highlight the base you wish to
register to.
At the base station:
Press and hold down the
PAGE button (for about 10
seconds) until you hear a tone.
The handset will display the
available handset numbers
e.g. 2, 3, 4, 5, 6.
47
NB. There is a small delay
before these numbers are
displayed on the screen.
Select and enter one of these
numbers. This is now the
handset’s internal number and
is registered with the base
station, e.g. Base 2 stops
flashing.
To de-register a handset
REGISTERING
A de-registered handset cannot
be used to make calls at this
base station, e.g. to protect
against unauthorised use.
INT
Press the INT button.
SET
Press the SET button.
DEF
Press the 3 button.
MNO
Press the 6 button.
3
6
OK
Press the OK button. Display
shows De-Register Hset.
KEYPAD Enter the system PIN number
(original setting 0000). Display
shows all registered handsets.
OK
Press the OK button.
KEYPAD Press the number of the
handset you wish to delete.
OK
48
Press the OK button to confirm.
Using multiple base
stations and handsets
It is possible to build your Diverse
3010 Micro into a much larger phone
system with the addition of up to 4 base
stations.
When planning to use a handset at
more than one base station, it is
recommended that you:
• Assign a number to each base station,
from 1 to 4.
• Register the handsets at base station
2 (and 3, and 4 if used) in the same
order as used for base station 1.
• Activate the display of the base station
numbers on each handset, as shown
on the next page.
Note
The handset display shows you if the
handset is located within range of a
registered base station. If the base station
flashes continuously, it means the handset
is not within range of a registered base
station. If the base station is not flashing,
you are in range.
If you move out of range of the displayed
base station, and within range of another
base station, your radio link will be
automatically set up (provided your
handset has been registered with the new
base station.)
If, however, you move out of range of the
displayed base station, and within range
of another base station during a call you
will lose your call connection.
MULTIPLE
• Number each handset (1 to 6)
registered at each base station.
Note
Using multiple base
stations and handsets
When the handset has been registered
at two or more base stations (see ‘To
register a handset’ page 47), you can
choose between three options:
You can use up to six handsets on each
Diverse base station and up to four base
stations with your Diverse handset.
The handset supplied with your first
base station is already registered as
handset 1 and your first base station is
base station 1.
49
Note
This procedure may vary if you are
linking to a Diverse 2-Line or Diverse
ISDN. Please refer to the user guides for
these base stations for the correct procedure.
To set your handset to fixed
base selection
Press the MENU button.
Press the DOWN arrow to
highlight Base Settings.
MULTIPLE
–
––
–
OK
Press the DOWN arrow to
highlight Base Settings.
OK
Press the OK button.
You can set it to log on to only
one specific base station – this
is Fixed Selection.
50
Press the OK button.
A ✔ appears next to the base
station chosen as “fixed”.
Note
Press the OK button.
Press the DOWN arrow to
highlight Best Base.
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Select Base.
Press the MENU button.
OK
Press the OK button.
Press the UP or DOWN
arrows to highlight the base
that you want to be fixed.
-
Once you have registered
your Diverse 3010 Micro to
additional base stations, you
can also set it to log on to the
strongest base station signal
automatically.
OK
–
To set the Diverse 3010 Micro
to select the strongest base
station signal
>
Indicates that you are registered to
the base number shown.
✔ This indicates that this is the fixed
base station number.
To change the base
station name
You can rename the preset
base station names which
appear on your screen. This
lets your display permanently
show a more meaningful name
for your base station, for
example, Kitchen, Study, Office.
Press the MENU button.
Press the DOWN arrow to
highlight Base Settings.
Press the OK button.
MULTIPLE
OK
Scroll to highlight the base
that you want to rename.
-
–
–
––
–
Press the MORE OPTIONS
button.
Highlight Chnge Base Name.
OK
Press the OK button.
Press the DELETE button until
the old name has gone.
➜
KEYPAD Enter the new name.
-
–
–
––
–
Press the MORE OPTIONS
button.
Press the DOWN arrow to
highlight Save Entry. If you do
not want to save the changes
highlight Cancel.
OK
Press the OK button to confirm.
51
Using your Diverse 3010
Micro with a Switchboard
Your Diverse 3010 Micro can be
connected to compatible switchboards.
If in doubt please contact your
switchboard supplier.
Setting to Tone or
Pulse dialling
To set PULSE dialling with
earth recall
INT
Press the INT button.
SET
Press the SET button.
DEF
3
SWITCHBOARD
JKL
Your Diverse 3010 Micro is preset
to TONE dialling – where you hear a
tone beep each time you dial a number.
Tone dialling is suitable for all modern
digital exchanges and switchboards.
So you will only need to use this if
your switchboard uses pulse dialling.
If you cannot make a call with TONE
dialling, you may need to switch to
PULSE dialling.
5
OK
Press the 3 button then press
the 5 button.
Press the OK button.
KEYPAD Enter the current base station
PIN (original setting 0000).
OK
GHI
4
OK
Press the OK button.
Press the 4 button.
Press the OK button to
confirm.
Press the RED PHONE button
to return to standby.
52
To set to TONE dialling with
earth recall
To set TONE dialling with
time break recall
INT
Press the INT button.
INT
Press the INT button.
SET
Press the SET button.
SET
Press the SET button.
DEF
3
JKL
5
OK
DEF
Press the 3 button then press
the 5 button.
Press the OK button.
KEYPAD Enter the current base station
3
JKL
5
OK
Press the OK button.
KEYPAD Enter the current base station
PIN (original setting 0000).
OK
Press the 3 button then press
the 5 button.
PIN (original setting 0000).
OK
Press the OK button.
1
Press the 1 button to set Tone
with fixed flash time.
ABC
Press the 2 button to confirm.
OK
Press the OK button.
OK
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
2
SWITCHBOARD
Press the OK button.
Press the RED PHONE button
to return to standby.
Note
It is possible to set TONE with
adjustable TBR (1), however, this is not
recommended for the UK network.
WARNING
If Call Barring is set you can only dial:
9 112 or R 112 in an emergency and
not 9 999 or R 999. See page 33.
53
To insert an access code
To set the access pause
This means the access code
will be automatically dialled
before any number stored in
the Caller Display calls list.
INT
Press the INT button.
SET
Press the SET button.
GHI
4
0
OK
Press the 4 button then press
the 0 button.
Press the OK button.
SWITCHBOARD
KEYPAD Enter the base station PIN
(original setting 0000).
OK
INT
Press the INT button.
SET
Press the SET button.
GHI
4
1
OK
switchboard (this can be up to
3 digits).
Press the OK button.
(original setting 0000).
OK
Press the OK button.
KEYPAD Enter the length of pause
required by your switchboard:
Press the OK button to confirm.
1
Press the RED PHONE button
to return to standby.
ABC
2 for 2 seconds.
DEF
3 for 3 seconds.
GHI
4 for 6 seconds.
2
3
4
Note
•You can store RCL, ✱, and # as well
as the digit keys 0-9.
•You may find it useful to enter 144
(for BT Chargecard access) as one of
the access codes, together with an access
pause of six seconds – see ‘To set the
access pause’ opposite.
54
Press the 4 button then press
the 1 button.
KEYPAD Enter the base station PIN
Press the OK button.
KEYPAD Enter the access code for your
OK
You can change the length
of a pause before the dial tone
commences. The standard
setting is for a three second
pause.
OK
1 for 1 second.
Press the OK button to confirm.
Press the RED PHONE button
to return to standby.
Maintenance
General
Outside the warranty period
Simply clean the Diverse 3010 Micro
and base station with a damp cloth or
an antistatic wipe. Never use a dry
cloth as this may cause a static shock.
If your Diverse 3010 Micro needs
repair after the warranty period has
ended, it must be repaired so as to
remain compliant with the approval
requirements for connection to the
telephone network.
Service
Within the warranty period
Some suppliers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Please note that consumables
(e.g. batteries) are not covered by the
12 month warranty.
We recommend that you call the
Diverse Helpline on 08457 908070,
and you will be advised of our
recommended repair agents.
MAINTENANCE
If you experience a problem with your
Diverse 3010 Micro you should contact
the Diverse Helpline on 08457 908070.
Calls are charged at local call rates.
If the problem is not remedied, you will
be advised to contact your original point
of purchase.
If you have to return your
Diverse 3010 Micro
If you have to return your Diverse
3010 Micro pack it securely,
preferably in the original packaging
including all parts of the product,
i.e. the battery, power adaptor etc.
We can not take responsibility for
goods damaged in transit.
55
Help
Your Diverse 3010 Micro has been
designed to be easy to use. If you
should experience a problem, please
check the following points.
Emergency calls
HELP
The emergency services can be contacted
in the UK by dialling 999, or 112 in any
country that is a member of the European
Community.
Note
If your Diverse 3010 Micro is connected
to a switchboard, you may have to dial
an access number before 999 or 112 to
contact the emergency services. Some
switchboards cannot dial out during a
power failure.
NB: 9 999 or R 999 cannot be dialled
from behind a switchboard when call
barring has been set.
Battery performance
After charging your Diverse 3010 Micro
for the first time, subsequent charging
time for the handset batteries is
approximately 4-5 hours. Batteries and
case may become warm during charging.
This is normal and not dangerous.
Note
Fully charged batteries do not
indicate full power when put into
a handset
When you replace handset batteries with
ones that have been fully charged, the
battery indicator will not show full until
the next charge cycle has been completed.
Charge the handset until the batteries
register full again. From then on the
display will be correct.
Replacing handset batteries
After a time, you may find that the
handset battery runs out of charge
more quickly. This is a standard sign
of wear and the battery will need
replacing.
56
Note
Use only approved rechargeable Nickel
Metal Hydride (NiMH) battery pack in
the handset. Any other types may cause
irreparable damage.
Replacement batteries are available from
the Diverse Helpline on 08457 908070.
Do not immerse battery in water or throw
it into fire, or dispose of it with ordinary
domestic refuse. To charge the battery
place the handset on its base station.
Replacing handset batteries
BT accepts no responsibility for
damage caused to your Diverse
3010 Micro handset by the use of
non-approved batteries.
The handset display shows the
words Search base or you cannot
link up with the base station
Is the handset registered with the base
station? To register the handset, see
page 47. Is the power cable connected
at the base and the power switched on
at the wall socket?
If you press the PHONE button whilst
the base station is flashing, you will
hear four short beeps from the handset.
Note
HELP
After a time, you may find that the
handset battery is running out of
charge more quickly. This is a standard
sign of wear and the battery will need
replacing.
in use. Wait until the call is finished
and try again.
If you go out of range of a base station for
a long time while your handset is switched
ON, it may take more than 20 minutes
to ‘find’ the base station again when you
come back within range. However, by
simply switching the handset OFF for a
moment, and then ON again, it will find
the base station within a few seconds.
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
The base station or handset does
not ring
Is the telephone line cord plugged into
the phone socket and the base station?
The ringer volume may be set too low,
or switched off at the base station. To
adjust the ringer volume at the handset
or base station, see pages 36-37 or 38
respectively.
f other handsets are registered on the
base, the outside line may already be
Is the telephone line cord connected
correctly? See pages 6 and 9.
No dial tone
57
Can’t get through, even though a
dialling tone can be heard
When connected to a
switchboard
You may be set to the wrong signalling
method. To change between TONE
and PULSE dialling, see ‘Using your
Diverse 3010 Micro with a switchboard’,
page 52.
You can’t get a connection or you
get the wrong connection after
speed dialling
Handset beeps
Check you have selected the correct
dialling mode. See page 52.
Are the handset batteries low?
You will hear a beep every 30 seconds.
Have you entered a pause after the
access code? See page 54.
If the handset display is flashing?
HELP
You will hear four short beeps when
you press the PHONE button. Check
you are still in range of your base
station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is causing
interference. Move it further away.
58
Note
If you are still experiencing difficulty,
please call the Diverse Helpline on
08457 908070.
Technical information
Environment
Your Diverse 3010 Micro should be kept free of
dust, moisture, high temperature, vibration and
should not be exposed to direct sunlight. Do
not stand it on carpets or other surfaces which
generate fibres or place it in locations which
prevent the free flow of air over its surfaces.
The apparatus is only designed to be
operated in a normal office or domestic
environment where the relative humidity
does not exceed 75%. It should not be
used in bathrooms or near water.
All additional Diverse handsets have a
REN of 0 and therefore if you have six
handsets registered to a Diverse 3010
base station then the REN No = 1.
Approval
Connection to the BT telephone network.
Diverse 3010 Micro is fully approved for
connection to the BT network provided it is
used according to the instructions in this guide.
The telephone lines must provide Loop
Disconnect (Pulse) or Multi-frequency (Touch
Tone) dialling capabilities.
If the power fails
This equipment is not designed for making
emergency calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
It may be connected to Direct Exchange Lines
and switchboards (PBXs) with new plan
(plug and socket) arrangements. It may not be
connected to shared service (party line)
installations.
How many phones can you have?
All items of telephone equipment have a
Ringer Equivalence Number (REN), which is
used to calculate the number of items that may
be connected to any one telephone line. The
Diverse 3010 Micro has a REN of 1. Any other
instrument provided by BT may be assumed to
have a REN of 1 unless stated otherwise. A total
REN of 4 is allowed. (For example: if Diverse
3010 Micro is used in conjunction with three
extension telephones, each with a REN of 1,
the total REN is 4.)
Connecting to switchboards.
Diverse 3010 Micro is only approved for use
with a compatible switchboard including those
which do not provide secondary proceed
indication. Even if you do have a compatible
switchboard, it cannot be guaranteed that the
telephone will operate correctly under all
possible conditions of connection.
TECHNICAL INFORMATION
WARNING
Note
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal European
Directive (1995/5/EC).
59
Index
Adaptor
6
Additional features
36
Approval
59
At a glance
Autotalk
1
37
INDEX
Base station
change name
change PIN
fixed base selection
melody
music on hold on/off
reset
ringer volume
set strongest signal
Batteries
approved
charging
installing
low warning
performance
replacing
51
29
50
38
39
42
38
50
5
7, 56
7
8
8, 56
7, 56
Belt Clip
7
Building up a phone system
4
Call
end
headset
11
12
hold
internal
make
receive
redial
secrecy
transfer
16
15
11
11
13
13
16
Call allocation
change
group ringing
ring priority
set
43
44
44
44
44
Call barring
34
Call enabling
34
Call timer
12
Call waiting
24
Caller display
24
Calls list
copy
delete a number
delete whole calls list
dial
enter
set
view
27
28
28
27
27
26
25
Cleaning
55
60
Copy
directory entry from
one handset to another
directory from one handset
to another
number from calls list to
directory
redial number to the directory
Delete
additional emergency numbers
all names and numbers in the
directory
entry in the directory
number in calls list
redial number
whole calls list
21
27
23
32
22
21
28
14
28
17
22
34
19
20
21
18
22
21
19
17
18
22
20
Emergency numbers
change additional numbers
delete additional numbers
dialling
storing additional numbers
32
32
33
32
14
Group ringing
44
Handset
de-register
display quick reference
lock on/off
number of rings
on/off
PIN
registering
reset
settings quick guide
48
37
10
45
10
30
47
43
2, 36
Handsfree
12
Headset
12
Help
56
Hold a call
16
Internal intercom call
15
Keypad
lock
switch on/off
unlock
10
10
11
Language
45
Maintenance
55
Multiple base stations and
handsets
49
Music on hold on/off
39
Number of rings
45
On/Off
call barring/call enabling
34
61
INDEX
Directory
add a name and number
additional functions
barred/enabled numbers
change an entry
copy an entry
copy directory
delete a character
delete all names and numbers
delete an entry
dial stored number
entering names and numbers
insert characters
insert a pause
view an entry
20
Extension number
external dialling
31
keypad
10
room monitor
41
Open listening
39-40
another handset ‘listening in’
39
Paging
INDEX
find a handset’s extension
number
page handset from the base
station
receive a paged call
14
15
15
Phone socket
9
Phone system
4
Power cable
6
Protective film
9
Receiving calls
11
Redial
copy redial number to
the directory
delete
last number
one of last five numbers
Registering
13
29
32
31
10
30
Service
55
Setting up
23
14
13
13
47
Reset
base station to original settings 42
handset to original settings
43
Returning your
Diverse 3010 Micro
55
Room monitor
adjust sensitivity
on/off
set
41
41
40
5
Switchboard use
52
access code
54
access pause
54
dialling emergency numbers
53
pulse dialling
52
tone dialling
52-53
Technical information
Telephone line cord
REN (Ringer Equivalence Number) 59
62
Secrecy
Security
base station PIN
emergency numbers
external dialling on/off
handset lock on/off
handset PIN
59
6, 9
Transfer a call
16
Unlock keypad
11
Volume
base station ringer
handset ringer
Warranty
38
36-37
55
Offices worldwide
The Telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchtoneTM is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2000.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Diverse 3010 Micro (6/00) 1
Designed by The Art & Design Partnership Limited.
Siemens number: A31008 – G3010 – P022 – 1 – 7619
0682
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