Electrolux | French Door Bottom Freezer | User manual | Electrolux French Door Bottom Freezer User manual

user manual refrigeration
french door model
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2 features electrolux refrigeration
French door model (BM) –
refrigerator compartment
The electronic touch control is
located inside the refrigerator.
Top LED light
Spillsafe™ slide away shelf
Adjustable door bins
Modular bottle caddy
Rear LED light
Deli compartments
Crisper humidity controls
Crisper bins
Dairy compartments
Adjustable Spillsafe™ glass shelf
Bottle bin
Bottle twist holder
Freezer LED light
Adjustable rollers
French door model (BM) –
freezer compartment
1 Twist & serve ice
2Freezer storage tray
3Ice bin with scoop (inside
freezer drawer)
4Top freezer drawer on telescopic
extension slides
5Removable bottom freezer
drawer mounted on pull out
freezer door
Note: Product illustrations demonstrate various features
but may not be completely in line with current products.
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electrolux refrigeration contents 3
Congratulations and thank you for choosing our products.
We are sure you will find your new appliance a pleasure to
use. Before you use the appliance, we recommend that you
read through the entire user manual, which provides the
description of the appliance and its functions.
To avoid the risks that are always present when you use
an electric appliance, it is important that the appliance is
installed correctly and that you read the safety instructions
carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.
After unpacking the appliance please check it is not
damaged. If in doubt, do not use the appliance but
contact your local Electrolux Customer Care Centre.
Important safety instructions Installing your new appliance
Initial start up
Electronic display controls
– Controlling the temperature
– Changing the freezer temperature
– Changing the refrigerator temperature
– Fast freeze function
– Freezer temperature alarm
– Door alarm
– Child lock
– Drinks chill timer
– Energy efficiency
Using your appliance
– Crisper bin
– Door storage bins
– Dairy compartment
– Deli compartment
– Modular bottle caddy
– Freezer drawers
– Freezer bottom bin
– Spillsafe™ glass shelves
– Slide away glass shelf
– Bottle twist holder
– Twist ice & serve
– Lighting
Care and maintenance
– Cleaning the appliance
General information
– Safety
– Switching off your appliance
Information on disposal for users
• M
ost of the packing materials are recyclable. Please dispose
of those materials through your local recycling depot or by
placing them in appropriate collection containers.
• If you wish to discard this product, please contact your
local authorities and ask for the correct method of disposal.
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4 important safety instructions electrolux refrigeration
Important safety instructions
Please read the user manual carefully and store in a handy
place for later reference.
The symbols you will see in this booklet have these meanings:
This symbol indicates information concerning your
personal safety
This symbol indicates information on how to avoid damaging
the appliance
tips and information
This symbol indicates tips and information about use of
the appliance
environmental tip
The refrigerator must be plugged into its own dedicated
220-240V, 50Hz AC electrical outlet.
The plug must be accessible when the refrigerator is
in position.
It is essential the power point is properly earthed to
ground. Consult a qualified electrician if you are unsure.
Don’t use extension cords or adapter plugs with
this refrigerator.
If the power cord is damaged, have it replaced by
a qualified service technician.
Unplug the refrigerator before cleaning it, to avoid electric
Never unplug the refrigerator by pulling the electrical
cord as this may damage it. Grip the plug firmly and pull
straight out.
Choose a location for your refrigerator that isn’t too cold.
The ambient room temperature should be above 10°C.
Stand your refrigerator in a dry place – avoid areas of high
moisture or humidity.
This symbol indicates tips and information about
economical and ecological use of the appliance
Don’t put the refrigerator in frosty or unprotected areas
like a garage or on the verandah.
Meanings of symbols used in this manual are shown below:
Don’t locate the refrigerator near stoves, fires or heaters.
This symbol indicates never to do this
This symbol indicates always do this
Keep the refrigerator out of direct sunlight.
When installed correctly, your refrigerator should:
– Have adequate space at the back and sides for
air circulation (refer to page 5).
– Be vertically aligned to the surrounding cupboards.
– Have doors that will self-close from a partially
open position.
Keep ventilation openings in the appliance enclosure or
in the built-in structure clear of obstruction.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of
the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
R600a refrigerant warning
This appliance contains a small quantity of environmentally
friendly, but flammable, non-synthetic R600a refrigerant:
• Ensure that the tubing of the refrigerant circuit is not
damaged during transportation and installation.
• Leaking refrigerant may ignite vent area if leak occurs.
• The room for installing appliance must be at least
1m3 per 8g of refrigerant. The amount of refrigerant in
the appliance can be found on the rating plate inside
the appliance.
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When transporting and installing the refrigerator, care
should be taken to ensure that no parts of the refrigerating
circuit are damaged.
• If pressurised aerosol containers bear
the word ‘flammable’ and/or a small
flame symbol, do not store them inside
any refrigerator or freezer. If you do so
you may cause an explosion.
• When you dispose of your old refrigerators and freezers,
remove any doors. Children can suffocate if they get
trapped inside.
• This appliance contains insulation formed with
flammable blowing gases. Avoid safety hazards
by carefully disposing of this appliance.
• Don’t use a steam cleaner. If live components come into
contact with condensing steam, they may short-circuit
or cause an electric shock.
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electrolux refrigeration installing your appliance 5
Installing your new appliance
Adequate ventilation around your refrigerator.
The diagram below shows the recommended airspace
to allow for ventilation of your refrigerator.
If 5 mm side clearance, the fridge cabinet must sit at least 5
mm proud of kitchen cabinetry for doors to open. A 5 mm
side clearance requires 50 mm rear clearance and 50–90mm
clearance above. If you don’t have a cupboard with a rear
gap, the recommended clearance area on top increases from
50mm to 90mm (x) and from 32mm to 72mm (y). When
positioned in a corner area, spacing of at least 300mm on
the sides will allow the doors to open enough to enable the
removal of bins and shelves.
Large plastic
roller nut
(Rear gap)
1. Roll the refrigerator into place.
2. The top of the refrigerator should be tilted back by
10mm (see diagram on left).
3. If the refrigerator isn’t tilted back, you can adjust the
two front rollers by turning the large, plastic roller nut.
(see diagram below). One turn of the nut increases the
height of the refrigerator by 10mm. If you have difficulty
turning the roller nut, have someone tilt the refrigerator
back, so you have better access. Alternatively, you can
access the rollers from the side, using a flat screwdriver.
(See diagram below).
4.Check the alignment of the refrigerator to the
surrounding cupboards to see if it is level. You can
adjust the level with the rollers as detailed in step 3.
Doors are designed to sit proud of cabinetry (not flush).
The clearances shown above are the recommended
minimum clearances. The clearance at the rear must not
exceed 75mm.
Aligned to
ie. even gap
Installing your refrigerator
Your new refrigerator should arrive with the front adjustable
rollers wound down, to tilt the top backwards by about
10mm from upright. This will allow your freezer drawer
to self-close, providing a consistent closed seal.
Top of refrigerator
is level ie. horizontal
Adjust front rollers
for uneveness of floor
eg. wind this roller
down or up
5. After you have tried Step 3 and 4, and still find your
refrigerator rocks from corner to corner, it means your
floor is uneven. Find a piece of plastic or hardboard etc.
and pack it firmly under the rear roller.
6. On certain floor surfaces the refrigerator may roll
forward during operation. A “Roller Stop”, which is
provided, can be placed under the front rollers.
Height adjustable
front rollers
Fixed rear
The rollers are designed for forward or backward movement
only. They are not castors. Moving the refrigerator sideways
may damage your floor and the rollers.
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Roller Stop
7. You may now need to fine-tune the installation by
repeating Steps 3, 4 and 5.
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6 initial start up electrolux refrigeration
Initial start-up
8. Clean your refrigerator thoroughly following the
instructions on page 12 and wipe off any dust that has
accumulated during shipping.
9. Plug your refrigerator straight into its own power point
and never use a double adapter. If you need to roll the
refrigerator to get to the plug, remember to raise the
stability foot first.
10.Before you put any food in your refrigerator, it’s
recommended you leave it on for 2 or 3 hours to check
it is running properly.
Congratulations! You have successfully installed your
new refrigerator.
Refrigerators work by transferring heat from the food inside
to the outside air. This operation makes the back and sides
of the refrigerator (particularly at start-up) feel warm – which
is normal.
A cooling coil is located behind the rear wall of the freezer
section. This coil cools and removes moisture from the air
Avoid placing food against the air vents in the refrigerator,
as it affects efficient circulation of the air inside the
compartment. If the door is opened frequently, a light
frosting will occasionally occur on the freezer’s interior. This
is normal and will clear after a few days. If the freezer door
is accidentally kept open, a heavy frost will coat the inside
walls and should be removed.
Your new refrigerator uses a high-speed compressor,
along with other energy-efficient components, which may
make unusual sounds. These sounds simply indicate your
refrigerator is working how it should. They include:
• Compressor running noises;
• Air movement noise from the small fan motor;
• A gurgling sound, similar to water boiling;
• A popping noise, heard during automatic defrosting; and
• A clicking noise, prior to compressor start-up.
Further details can be found on page 13.
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electrolux refrigeration electronic controls 7
Electronic display controls
The electronic display panel consists of an LCD display with
white backlighting and 6 touch buttons. When the power is
first turned on, the display, with backlighting, will activate.
If no buttons have been pressed and the fridge door is
closed the backlighting will turn off after 30 seconds.
Controlling the temperature
We recommend that when you start your refrigerator for
the first time, the temperature for the refrigerator is set to
3°C and the freezer to -18°C. If you want to change the
temperature, follow the instructions below. Make only
small adjustments and wait 24 hours to see if it’s correct.
Checking the softness of ice cream is a good indication
if your freezer is the right temperature, while feeling the
coldness of water kept in the refrigerator is a good way
of checking the temperature of the food compartment.
When you set a temperature, you set an average
temperature for the whole refrigerator cabinet.
Temperatures inside each compartment may vary,
depending on how much food you store and where you
place it. High or low room temperature may also affect the
actual temperature inside the refrigerator.
If no button has been pressed for some time there may be
a delay of up to 2 seconds before the display responds,
this is normal and is a part of the display design to reduce
the chance of accidental changes.
Changing the freezer temperature
Press the freezer button to make the freezer colder in 1°C
steps. Once the maximum of -23°C is reached, the display
will return to -14°C with the next press of the button. The
bar graph gets smaller with colder freezer settings.
Changing the refrigerator temperature
Fast freeze function
Use the fast freeze function when you add a large amount
of food to the freezer compartment. This freezes the
food quickly but does not affect the temperature in the
refrigerator compartment.
To use this function, press the fast freeze button once.
An animated icon will light up. The fast freeze function will
now operate for 90 minutes. If you want to turn the fast
freeze function off before 90 minutes have passed, simply
press the fast freeze button again. The icon will disappear
and the freezer will return to normal operation.
Freezer temperature alarm
If the alarm sounds for no apparent reason, check whether
anything is keeping the door open. If the freezer becomes
too warm due to the freezer door being left open or warm
food being placed too close to the temperature sensor,
a buzzer will sound.
The icon adjacent to the alarm reset button, the freezer set
temperature and bar graph will all flash, until the alarm reset
button is pressed. Once pressed, the alarm disable icon
adjacent to the alarm button will illuminate for 50 minutes,
or until the temperature drops to an acceptable level.
Make sure nothing is holding the freezer door open and
move any warm food away from the temperature sensor.
If the freezer is still too warm after 50 minutes, the alarm
will sound again, indicating that something may be wrong
with the refrigerator.
The freezer temperature alarm can be reset for 12 hours by
pressing the alarm reset button continuously for 10 seconds.
Door alarm
If the fridge door is left open for more than two minutes,
the alarm will buzz and an arrow pointing to an open door
will flash, along with the temperature setting and bar graph.
If you want to leave the door open while you load the
refrigerator, you can turn the alarm off for 8 minutes by
pressing the alarm reset button.
Press the fridge button to make the refrigerator colder in
1°C steps. Once 0°C is reached, the display will return to
7°C with the next button press. The bar graph gets smaller
with colder refrigerator settings.
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8 electronic controls electrolux refrigeration
Electronic display controls
Child Lock
Press and hold the freezer and fridge buttons together to
activate the child lock. This will disable the display to prevent
accidental changes to settings. To turn the child lock off,
press and hold the freezer and fridge buttons together.
Drinks chill timer
The drinks chill timer is used to quickly chill a bottle.
Place the bottle in the freezer and the timer can be set
for a minimum of 5 minutes to a maximum of 30 minutes.
To set, simply press the drinks chill button repeatedly for
the number of minutes (in 5-minute intervals). Once set,
an animated icon appears beside the drinks chill button,
with a timer that counts down one minute at a time.
You can change the time or turn the timer off even after the
countdown has started. A buzzer will tell you when the time
is finished and the icon will flash until the alarm reset button
is pressed.
If your drink is not cold enough, reset the drinks chill
function (remembering the drink is already partially chilled).
Suggested chilling times:
• 10 minutes for cans of drink
• 20 minutes for bottles of wine
• 30 minutes for bottles of soft drink.
Energy efficiency
Your refrigerator has been designed to be energy-efficient
and can operate in three modes: Normal, Eco and Vacation.
• Normal mode
Normal mode is used when the refrigerator door is
often opened. It’s the default mode of your refrigerator.
• Eco mode
–by manually pressing the eco/holiday button once
when in normal mode, or,
–automatically activates after 30 hours if the
refrigerator door has not been opened.
The leaf icon will appear on the electronic display when
eco mode is on. If eco mode is activated automatically,
the refrigerator will revert to normal mode once the
refrigerator door is opened. If eco mode is entered
manually, opening the door will not revert it back to
normal mode. To exit eco mode, simply press the eco/
holiday button until the word “normal” is displayed.
Use Eco mode when you’re not using the refrigerator
all the time (eg. as a long-term storage refrigerator).
If the door is going to be opened a lot, switch back to
normal mode.
Remember, if eco mode is turned on manually, it won’t
switch off automatically.
• Vacation mode
Use this button when you go on vacation or leave the
house for long periods. The refrigerator minimises
defrosting to save energy but maintains your
temperature settings. To put the refrigerator into
vacation mode, press the eco/vacation mode button
until the aeroplane icon appears. The vacation mode
will operate until the button is pressed again or the
refrigerator door is opened.
Opening the freezer drawer won’t effect the operation
of either Eco or Vacation modes.
Eco and Vacation Modes minimise defrosting to save
energy, while maintaining your temperature settings.
Other special refrigerator features
• Independent control of the compressor and fan to
provide the best performance.
• Extra cooling depending on the number of times the
door is opened.
• Automatically adjusts defrost time when the door is not
frequently opened.
Display malfunctions may be due to brief power supply
interruptions. If this occurs, turn the refrigerator off at the
power point and wait 5 minutes. The refrigerator pressure
will need time to equalise before you turn the refrigerator
on again.
Eco mode can be used if you don’t open your
refrigerator door a lot. It is activated in one of two ways:
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electrolux refrigeration using your appliance 9
Using your appliance
This section tells you how to make the most of the many
useful features – cleaning instructions can be found on
page 12.
Crisper bin
Humidity control
Use the crisper bin to store vegetables, fruit or smallgoods.
Change the humidity by sliding the humidity control.
• Storing vegetables
Only store vegetables in the crisper bin and remember
to set the humidity control to more humid (closed).
• Storing fruit & smallgoods
Store fruit and smallgoods in the crisper bin and remember
to set the humidity control to less humid (open).
• Removal (on telescopic extension slides)
Remove the door bins, then remove the crisper bin(s) by
pulling forward, then up and forward again, lifting the bin
off the slides. Push the slides back into the refrigerator.
Never close the door while the telescopic slides are extended.
It may damage the slide and/or the refrigerator or cause the
slide to become disengaged from the refrigerator.
To refit crispers
1. With the runners pushed in all the way.
2. Slide the bin into place over the telescopic slides and
under the shelf. Push the bin in until it stops, noting that
the bin will not be closed all the way.
3. Open the bin to access the finger tabs at the ends on
each side of the bin. Use your thumb and forefinger to
lift the bin over the end of the slide and clip in place.
4. Fully close the bin.
Never store solvents or flammable materials like nail polish
remover or lighter fluid inside your refrigerator. They will
affect the life of the plastic components and may taint
stored food.
Door storage bins
Door storage bins adjust to meet different storage needs.
All the door bins are completely removable for cleaning. If
you want to remove or adjust a bin, lift it over the support
lugs on the inner door panel. To replace, push the bin down
over the support lugs to lock it in place.
Dairy compartment
Use the dairy compartment to store foods like butter,
margarine and cheeses. The compartment is slightly
warmer than the rest of the refrigerator compartment,
while the lid provides protection against odours.
Deli compartment
Use the deli compartment to store foods like smallgoods,
fresh or cooked meat and cheese, or as an additional
crisper. The deli compartment will reduce strong food
odours from creeping into the rest of the refrigerator.
To remove the deli compartment, pull it forward, then lift it
up and pull it further forward.
Modular bottle caddy
To clean the crisper cover, simply wipe with a damp cloth
and warm soapy water. Never immerse the cover in water,
as this could affect the operation of the slide.
The Modular bottle caddy is made of anodised aluminium.
They are used to store various types of bottles like wine or
beer. Bottles should be stored with the bottom end towards
the back of the refrigerator. The fridge arrives with three
combined caddies, but they can be separated if desired.
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10 using your appliance electrolux refrigeration
Using your appliance
Freezer drawers
The drawer is mounted on telescopic extension slides,
to enable full access to the contents. A clear plastic front
provides easy visibility.
To remove the drawer for cleaning,
1. Empty food from the drawer.
2. Remove the drawer by pulling it forward and lifting
the front to unhook it from the slides. Once you have
removed the drawer, ensure the slides are pushed back
so they are fully closed.
Never close the door while the telescopic slides are extended.
This may damage the slide and/or refrigerator or cause the
slide to become disengaged from the refrigerator.
Freezer bottom bin
To remove the bin, pull the drawer out until it is open all the
way then lift bin out from the front of the bin. When refitting
insert the rear of the bin first then lower into position.
Spillsafe™ glass shelves
Spillsafe™ glass shelves keep spills on the shelf. A shelf
retaining system minimises accidental movement of shelves
and they can be adjusted to various heights. Spillsafe™
glass shelves are not to be used as slide out shelves.
To remove the shelves, gently pull them forward until the
shelf comes clear of the shelf guides. To return the shelf,
make sure there is nothing behind that may obstruct
movement. Gently push the shelf into the cabinet and
back into position.
To replace the drawer
1. With the telescopic slides pushed in all the way.
2. Slide the drawer into place over the slides and push the
bin in until it stops. The bin will not be closed all the way.
3. Open the bin to access the finger tabs at the ends of
the telescopic slides, on each side of the bin. Using your
thumb and forefinger, lift the bin over the end of the slide
and clip in place. If the drawer is not fully engaged on
the slide, it’s possible the drawer won’t stay on the slide
if fully extended.
The end of slide must
be clipped into place
4. Fully close the bin.
When replacing the drawers after cleaning, we recommend
fitting the freezer bottom bin first.
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electrolux refrigeration using your appliance 11
Using your appliance
Slide away glass shelf (where fitted)
This shelf can be used either as a full depth shelf or when
tall items need to be stored at the front of the appliance it
can be collapsed to half its original depth.
• To collapse the shelf:
1. Pull the front half of the shelf forward.
2.Then, from the underside, lift the front half of the
shelf by raising the rear edge over the recessed
hook detail.
Hook detail
Bottle twist holder
The bottle twist holder is used to prevent bottles from
falling over. The bottle twist holder consists of two parts,
a sliding front, and a rotating retainer ring.
The bottle twist holder can be used in two positions:
• Horizontal
When the bottle twist holder ring is horizontal, any item
that fits within the ring can simply be placed inside it.
• Vertical
When the bottle twist holder ring is vertical, it is possible
to simply slide the bottle twist holder along the bottle
retainer bar until it is pushed up against a bottle.
3. P
ull the shelf forward and allow the rear to drop into
the side channels.
The bottle should be constrained on the other side
by either the end of the bin or other adjacent bottles.
4. P
ush the front shelf backwards (3,4) until it reaches
the rear stops.
• Repositioning:
The shelf can be repositioned within the appliance unit
by pulling the whole assembly out until the side panels
are free to pivot down, then pivoting the rear of the shelf
until the shelf is free from the liner runners. The shelf can
then be positioned in any of the runners – this is a very
useful feature if your appliance door happens to have
limited access.
EMAN_Trio_Oct10.indd 11
Twist Ice & Serve
To use, remove the tray, fill with water and place back in the
freezer. Once ice has formed (approximately 3 hours) simply
twist the knob at the front clockwise until the ice drops into
the bin below.
These models are fitted with long life LED lights. If any of
the LED lights fail, they must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to
avoid a hazard.
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12 care and maintenance/general information electrolux refrigeration
Care and maintenance
General information
Cleaning the appliance
It is important to use your appliance safely. This means you
need to supervise young children and infirm persons when
they use it. You need to make sure that young children do
not play with the appliance. Follow the tips below.
Before cleaning: Turn appliance off at the power point,
then remove power cord from socket. This will make sure
there is no chance of getting an electric shock.
• Doors – stainless steel
This stainless steel has a special advanced protective
coating that eases the removal of marks such as
finger prints and water spots. To keep your stainless
steel appliance looking at its best, you should clean it
regularly. You should only clean the stainless steel doors
with luke-warm soapy water and a soft cloth, rinsing
with clean water and then wipe the surface with clean
water and a soft clean cloth to remove soap residue.
• Doors – surface hardened acrylic
Clean outside of door only with the anti-static cleaner
supplied (ACL Staticide #2003). It is designed to reduce
dust accumulation on acrylic surfaces. Alternatively, only
use lukewarm soapy water and a soft cloth, rinsing with
clean water and then wipe the surface with a soft clean
cloth to remove soap residue.
Do not use stainless steel cleaners, abrasive pads or other
cleaners as they are likely to scratch the surface. Damage
to this product after delivery is not covered by your warranty.
• Interior
You should clean the appliance interior regularly. It will
be easiest to clean when the food supply is low. Wash
the interior with a soft cloth and use an unscented mild
soap with lukewarm water. Thoroughly dry all surfaces
and removable parts. Avoid getting water on appliance
controls. If you have taken out any removable parts,
replace them and switch the power on before restocking the appliance with food. Naturally, you should
keep the interior of your appliance hygienic by promptly
and thoroughly wiping up any food spills.
Don’t use a steam cleaner. If live components come into
contact with condensing steam, they may short-circuit
or cause an electric shock.
• Door seals
Take care to keep door seals clean. Sticky food and
drink can cause seals to stick to the cabinet and
tear when you open the door. Wash seal with a mild
detergent and warm water. Rinse thoroughly and dry.
Never use hot water, solvents, commercial kitchen cleaners,
aerosol cleaners, metal polishes, caustic or abrasive cleaners,
or scourers to clean this appliance, as they will damage it.
Many commercially available cleaning products and detergents
contain solvents that will damage your refrigerator. When
cleaning, use only a soft cloth with an unscented mild soap
and lukewarm water.
EMAN_Trio_Oct10.indd 12
always do this
Check the power point is properly grounded –
if you are not sure get an electrician to check it.
Switch off the appliance at the power point before you
clean or move it.
If the supply cord is damaged you should have it replaced
by the manufacturer, it’s service agent or similarly qualified
person. This will prevent a safety hazard.
This appliance contains insulation formed with flammable
blowing gases. For safety reasons, take care when you
dispose of it.
If any of the LED lights fail, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
never do this
Never let children play with the appliance.
Never store spray cans, explosive liquids or flammable
liquids in the refrigerator.
Never store fizzy drinks in the freezer compartment.
Never lick icy foods when they first come out of the
freezer. This can freeze burn your lips and mouth.
Never try to repair the appliance yourself.
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
Do not damage the refrigerant circuit.
When disposing of your old refrigerator or freezer, remove
all doors. Children can suffocate if they get trapped inside.
Switching off your appliance
If the appliance needs to be switched off for an extended
period, the following steps should be taken to reduce the
symptoms of mould:
1. Remove all food.
2. Remove the power plug from the power point.
3. Clean and dry the interior thoroughly.
4.Ensure that all the doors are wedged open slightly
for air circulation.
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electrolux refrigeration troubleshooting 13
If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from
inconvenience, saving time and money.
When the
motor seems to
run more than
• Try running another appliance from the power
outlet. If no power is coming from the outlet
you may have blown a fuse or tripped a
circuit of your household power supply.
Your new refrigerator has a large fridge and
freezer section to keep cool. So it is normal
to frequently hear the sound of the motor.
However, to keep operation to a minimum
check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? See ‘Controlling
the temperature’ on pages 7 – 8.
• Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your refrigerator.
• Try adjusting the temperature control to a
slightly “colder” position.
• If the day is hot or the room is very warm, the
refrigerator will need to run more than normal.
• It is normal for the freezer fan NOT to operate
during the automatic defrost cycle, or for a
short time after the appliance is switched on.
• The refrigerator will run more that normal
just after you install it or when it has been
turned off for a long time.
Refrigerator is
not operating
• Check that the power cord is plugged
into the power outlet properly and that the
outlet is switched ‘ON’.
When there is
freezer noise
Modern refrigerators/freezers with
increased storage capacity use high speed
compressors. These can provide a seemingly
high level of sound which is quite normal.
Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because
of a small fan).
• A popping noise heard during automatic
• A clicking noise heard just before the
compressor starts (this is just the automatic
switching action of the temperature control,
turning the compressor on or off).
Other strange sounds may mean that you
need to check and take action. For example,
noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top
of or behind or beside the refrigerator.
• The back of the refrigerator cabinet is
touching the wall.
If the
temperature in
the refrigerator
is too warm
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can
cause odours.
• Ask yourself if the odour started about
the same time you started storing
something unusual.
• Refer to ‘Controlling the temperature’ on
pages 7 – 8.
• You may have kept the door open too long
or too frequently.
• Food containers or packaging may be
holding a door open.
If the
temperature in
the refrigerator
is too cold
• Refer to ‘Controlling the temperature’ on
pages 7 – 8.
If heavy frosting
occurs in the
Make sure you fully close the freezer and
fridge doors. If the doors are left open, a
heavy frost will coat the inside of the freezer.
If a frost develops, remove it and take care to
properly close the doors.
If water drips
on the floor
The defrost water tray, (located at the back
or underneath of the cabinet) may not be
properly positioned, or the drain tube may
not be properly positioned to direct water into
this tray. You may need to pull the refrigerator
away from the wall to check the tray and tube.
Fridge does not
exit vacation
Turn appliance off at the power point. Leave
off for three (3) minutes for the memory to
clear, then turn back on.
If the doors will
not close
• Check whether the top of the refrigerator is
tilted back 10-15mm to allow the doors to
self close.
Remember it is quite normal for noise to seem
louder just after the refrigerator starts operating.
If there are
odours inside
the refrigerator
• Check that the appliance has enough
clearance at the sides, back and top. Refer
to the installation instructions on page 5.
• Increase the temperature to avoid high
energy consumption.
• Check whether something is holding the
door open.
If you still require service
If you have a problem, and the problem persists after you
have made the checks mentioned above, contact your nearest
Electrolux approved Service Centre or the dealer you bought
the refrigerator from. Be ready to quote the model number,
9-digit PNC and 8-digit serial number, which is stated on
the label inside the refrigerator compartment.
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14 notes electrolux refrigeration
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electrolux refrigeration warranty 15
APPLIANCE: ELECTROLUX French Door Refrigerator
This document sets out the terms and conditions of product
warranties for Electrolux branded appliances. It is an important
document. Please keep it with your proof of purchase documents in
a safe place for future reference should you require service for your
Electrolux appliance.
General Terms and Conditions
1. In this warranty
(a)‘Electrolux’ means Electrolux Home Products Pty Ltd
ABN 51 004 762 341 in respect of Appliances purchased in Australia
and Electrolux (NZ) Limited in respect of Appliances purchased in
New Zealand;
(b)‘Appliance’ means any Electrolux product purchased by you
accompanied by this document;
(c)‘Warranty Period’ means
(i)Where the appliance is used for personal, domestic or household
use (i.e. normal single family use) as set out in the instruction
manual, the product is warranted against manufacturing defects
in Australia for 24 months and in New Zealand for the period
of 24 months following the date of original purchase of the
(ii) Where the product is being used for commercial purposes (i.e.
being used to directly assist a business or where the appliance
is used in a multi-family communal or share type environment) in
Australia for the period of 3 months and in New Zealand for the
period of 3 months following the date of original purchase of the
Appliance (if the period stated is 0 months you are not covered
by this product warranty).
(iii)For the compressor, condenser, evaporator and drier an
additional 36 months parts only warranty applies.
(d)‘you’ means the purchaser of the Appliance not having purchased
the appliance for re-sale, and ‘your’ has a corresponding meaning.
2.This warranty only applies to Appliances purchased and used in Australia
or New Zealand and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia
or New Zealand
3.During the Warranty Period Electrolux or its Authorised Service Centre
(ASC) will, at no extra charge if your appliance is readily accessible for
service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux or its ASC may use remanufactured parts to repair your
appliance. You agree that any replaced Appliances or parts become the
property of Electrolux. This warranty does not apply to incandescant light
globes, batteries, filters or similar perishable parts.
4.Parts and Appliances not supplied by Electrolux are not covered by this
5. (a)The customer will bear the cost of transportation and delivery of the
appliance to and from Electrolux or its authorised service centres.
(b)If a customer resides outside of the service area, the customer will
bear the cost of
(i) travel of an authorised representative;
(ii)Transportation and delivery of the appliance to and from
Electrolux or its authorised service centres.
6. Proof of purchase is required before you can make a claim under this
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a)The Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv)power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii)insect or vermin infestation
(viii)failure to comply with the customer care and installation guides
(b)The Appliance is modified without authority from Electrolux in writing.
(c)The Appliance’s serial number or warranty seal has been removed or
(d)The Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or Authorised Service Centres.
8.This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable in
the Australian State where the Appliance was purchased or the law
applicable in New Zealand if the Appliance was purchased in New
Zealand. Where the Appliance was purchased in New Zealand for
business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
9. To the extent permitted by law:
(a)Electrolux excludes all warranties other than as contained in this
(b)Electrolux shall not be liable for any loss or damage whether direct or
indirect or consequential arising from your purchase, use or non-use
of the Appliance.
10.Provisions of the Trade Practices Act and State consumer legislation in
Australia, and the Consumer Guarantees Act, the Sale of Goods Act
and the Fair Trading Act in New Zealand, imply warranties or conditions,
or impose obligations, upon Electrolux which cannot be excluded,
restricted or modified. To the extent permitted by law, the liability of
Electrolux (if any) arising out of or in relation to the Appliance or any
services supplied by Electrolux shall be limited (where it is fair and
reasonable to do so),:
(a)In the case of Appliances, at its option, to the replacement or
repair of the Appliances or the supply of equivalent products or
the payment of the cost of replacing the Appliances or having the
Appliances repaired or of acquiring equivalent Appliances. Upon
being replaced, parts and Appliances become the property of
Electrolux; or
(b)in the case of services, at its option, to the supply of the services
again or the payment of the cost of having the services re-supplied;
And in the case of Appliances or services supplied in New Zealand, loss
or damage whether direct or indirect or consequential that is reasonably
You acknowledge that in the event that you make a warranty claim it will be
necessary for Electrolux and its Authorised Service Centres to exchange
information in relation to you to enable Electrolux to meet its obligations
under this warranty.
Important Notice
Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions.
or to find the address of your nearest
state service centre in Australia
Please call 13 13 49
For the cost of a local call (Australia only)
or to find the address of your nearest
authorised service centre in New Zealand
Free call 0800 10 66 10
(New Zealand only)
or to find the address of your nearest
state spare parts centre in Australia
Please call 13 13 50
For the cost of a local call (Australia only)
or to find the address of your nearest
state spare parts centre in New Zealand
Free call 0800 10 66 20
(New Zealand only)
FRI Version 15.0 updated 18052010
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Electrolux Home Products Australia
telephone: 1300 363 640
1800 350 067
Electrolux Home Products New Zealand
telephone: 09 573 2384
09 573 2221
The Thoughtful Design Innovator.
Do you remember the last time you opened a gift that made you say
“Oh! How did you know? That’s exactly what I wanted!” That’s the kind
of feeling that the designers at Electrolux seek to evoke in everyone who
chooses or uses one of our products. We devote time, knowledge, and
a great deal of thought to anticipating and creating the kind of appliances
that our customers really need and want.
This kind of thoughtful care means innovating with insight. Not design for
design’s sake, but design for the user’s sake. For us, thoughtful design means
making appliances easier to use and tasks more enjoyable to perform, freeing
our customers to experience that ultimate 21st century luxury, ease of mind.
Our aim is to make this ease of mind more available to more people in more
parts of their everyday lives, all over the world. So when we say we’re thinking
of you, you know we mean just that.
The “Thinking of you” promise from Electrolux goes beyond meeting the needs
of today’s consumers. It also means we’re committed to making appliances
safe for the environment—now and for future generations.
Electrolux. Thinking of you.
Share more of our thinking at www.electrolux.com.au or www.electrolux.co.nz
P/No. 1457079_Oct10
© Copyright 2010 Electrolux Home Products Pty Ltd
ABN 51 004 762 341
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