guide voicemail

guide voicemail
VOICEMAIL
Send calls to a personal Voicemail while on another call, not at the office
or just too busy. Messages can be conveniently retrieved by phone, online
account or email.
INTERNET INSTRUCTIONS
1. Login to online account
2. Click Settings
3. Click the View / Edit option following Voicemail
4. Click On to Enable / Click Off to Disable
5. Click the option to upload a Custom Greeting
6. Click Choose File
7. Click Choose File in the popup window
8. Select appropriate file to be uploaded *
9. Click Save
NOTE: File must be a wav file in CCITT u-Law, A-Law, 8kHz sampling rate, or 8-bit Mono format
The file can be up to 5 minutes in duration and no larger than 4.5 MB
To Access Messages:
1. Click Account
2. Click Messages
3. Select Action · Play · Save · Forward · Delete or · Block Number
TELEPHONE INSTRUCTIONS
1. Dial *98
2. Enter default passcode 8642 and press # (first time setup)
3. Following passcode has expired prompt, enter a permanent passcode and press #
4. Re-enter permanent passcode and press #
5. Follow the rest of the prompts to record name and greetings
To Access Voicemail:
1. From On-Network Extension: Dial *98
From Off-Network Extension: Dial 10-Digit Phone Number and press * when greeting starts
2. Enter passcode and press #
Main Voicemail Menu Options:
[1] To access Voicemail
[3] Record name
[8] To change passcode
[9] To exit the voice portal
[#] To repeat this menu
Access Voicemail Options:
[1] To listen to messages
[2] To change mailbox busy greeting
[3] To change mailbox no answer greeting
[5] To compose and send a new message
[7] To delete all messages
[*] To go to the CommPilot voice portal
[#] To repeat this menu
VOICEMAIL TO EMAIL
Receive voicemail messages via email for up to five email addresses.
INTERNET INSTRUCTIONS
1. Login to online account
2. Click Settings
3. Click the View / Edit option following Voicemail
4. Select Use Unified Messaging or Forward to this Email Address
Enter up to five email addresses for Use Unified Messaging OR
Enter a single email address for Forwarding to this Email Address
5. Check to Enable / Uncheck to Disable Phone Message Waiting Indicator
6. (OPTIONAL) Check to Enable / Uncheck to Disable additional Voicemail to Email options:
· Notify me by Email of the new message of this address
· E-mail a carbon of the message to
· Transfer on ‘0’ to Phone Number
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