Algo | 4102 AuxBox USB | User guide | Algo 4102 AuxBox USB User guide

Optional Enhancement Products
for the 4102 USB AuxBox
1825P Duet Plus
Multi-application loud ringer and paging
amplifier for business telephone systems
in an office or industrial environment.
1185 Horn Speaker
Weatherproof, 8 Ohm horn
speaker can be used to
significantly increase the
volume of the 1825P Duet
Plus Ringer above.
USB
4102 AuxBox
User Guide
1127P Visual Indicator
A desktop or mountable visual indicator
for message waiting, in-use, or ring.
Designed to be visible from all angles.
Available in red, green, or blue.
1126P Strobe Light
A highly visible indicator available
with clear, red, amber, or blue lens.
Ordering Information
Ordering Information
tel: (604) 454-3790
fax: (604) 437-5726
email: sales@algosolutions.com
Nortel Networks, Nortel, Meridian 1, Norstar are trademarks of Nortel Networks Ltd.
DirectX, Windows Media Encoder, Window 98 SE, Windows 2000, Windows ME and
Windows XP are trademarks of Microsoft Corporation.
Tel: (604) 454-3790
Fax: (604) 437-5726
Email: sales@algosolutions.com
Customer Support
Toll free: (877) 884-2546
Email: support@algosolutions.com
USB AuxBox, Algo, Duet Plus, and AuxBox are trademarks of Algo Communication Products Ltd.
Optional Enhancement Products
for the 4102 USB AuxBox
1825P Duet Plus
Multi-application loud ringer and paging
amplifier for business telephone systems
in an office or industrial environment.
1185 Horn Speaker
Weatherproof, 8 Ohm horn
speaker can be used to
significantly increase the
volume of the 1825P Duet
Plus Ringer above.
USB
4102 AuxBox
User Guide
1127P Visual Indicator
A desktop or mountable visual indicator
for message waiting, in-use, or ring.
Designed to be visible from all angles.
Available in red, green, or blue.
1126P Strobe Light
A highly visible indicator available
with clear, red, amber, or blue lens.
Ordering Information
Ordering Information
tel: (604) 454-3790
fax: (604) 437-5726
email: sales@algosolutions.com
Nortel Networks, Nortel, Meridian 1, Norstar are trademarks of Nortel Networks Ltd.
DirectX, Windows Media Encoder, Window 98 SE, Windows 2000, Windows ME and
Windows XP are trademarks of Microsoft Corporation.
USB AuxBox, Algo, Duet Plus, and AuxBox are trademarks of Algo Communication Products Ltd.
Tel: (604) 454-3790
Fax: (604) 437-5726
Email: sales@algosolutions.com
Customer Support
Toll free: (877) 884-2546
Email: support@algosolutions.com
Service
About the 4102 USB AuxBox
Features
?
Calls can be recorded
automatically or by hot
key function.
?
Software displays call file,
duration of call, time and
date, caller ID, and user
added comments.
?
Detects message
waiting, ringing, in-use,
and more.
The 4102 USB AuxBox
includes:
?
4102 USB AuxBox
?
User Guide
?
Software CD
?
?
Telephone line cord
USB cable
?
Relay cord
?
Power supply
The 4102 USB AuxBox monitors the
activity of your digital Norstar or
Meridian 1 telephone including the
voice channel. This information is
sent to a PC using a USB
(Universal Serial Bus) connection.
The AuxBox Recorder Software
allows you to record and playback
telephone conversations (with call
display information) using the hard
drive of your PC or server.
The 4102 USB AuxBox also
provides an analog output for
recording with a separate audio
recorder or PC sound card and
provides relay outputs to indicate
ringing, in-use, message waiting,
and other events. These relay
outputs may be used for audible and
visual alerting or activation of analog
recording equipment.
Warranty and Repair
The 4102 USB AuxBox is warranted to be free of defects in
material and workmanship for a period of 18 months from
the date of manufacture. A label on the bottom of the 4102
USB AuxBox identifies the manufacturing code in the year
and week format (0103xYYXXXX for the third week of 2001).
If you need to return the product for repair, please contact
Algo Communication Products Ltd for a (RMA) Return
Merchandise Authorization number and instruction prior to
shipment. All products returned for repair should be
shipped freight prepaid with the RMA# clearly visible on the
package. Products will be returned freight collect for out-of
warranty repairs or returned prepaid for warranty repairs in
Canada or the USA.
In Canada, ship product for repair with RMA# to:
Algo Communication Products Ltd.
Repair Center
4500 Beedie Street
Burnaby , BC
CANADA, V5J 5L2
Tel (604) 454-3790
Fax (604) 437-5726
Note:
The legality of recording conversations varies by location. It is the responsibility
of the user to ensure compliance with local regulations concerning the recording
of telephone conversations.
Outside of Canada, please contact Algo for the name of the
nearest repair center.
The 4102 USB AuxBox does not provide tones to indicate that a conversation
is being recorded.
22
1
Service
About the 4102 USB AuxBox
Features
?
Calls can be recorded
automatically or by hot
key function.
?
Software displays call file,
duration of call, time and
date, caller ID, and user
added comments.
?
The 4102 USB AuxBox monitors the
activity of your digital Norstar or
Meridian 1 telephone including the
voice channel. This information is
sent to a PC using a USB
(Universal Serial Bus) connection.
The AuxBox Recorder Software
allows you to record and playback
telephone conversations (with call
display information) using the hard
drive of your PC or server.
Detects message
The 4102 USB AuxBox
includes:
?
4102 USB AuxBox
?
User Guide
?
Software CD
?
Telephone line cord
?
USB cable
?
Relay cord
The 4102 USB AuxBox also
provides an analog output for
recording with a separate audio
recorder or PC sound card and
provides relay outputs to indicate
ringing, in-use, message waiting,
and other events. These relay
Note:
Warranty and Repair
The 4102 USB AuxBox is warranted to be free of defects in
material and workmanship for a period of 18 months from
the date of manufacture. A label on the bottom of the 4102
USB AuxBox identifies the manufacturing code in the year
and week format (0103xYYXXXX for the third week of 2001).
If you need to return the product for repair, please contact
Algo Communication Products Ltd for a (RMA) Return
Merchandise Authorization number and instruction prior to
shipment. All products returned for repair should be
shipped freight prepaid with the RMA# clearly visible on the
package. Products will be returned freight collect for out-of
warranty repairs or returned prepaid for warranty repairs in
Canada or the USA.
In Canada, ship product for repair with RMA# to:
Algo Communication Products Ltd.
Repair Center
4500 Beedie Street
Burnaby , BC
CANADA, V5J 5L2
Tel (604) 454-3790
Fax (604) 437-5726
The legality of recording conversations varies by location. It is the responsibility
of the user to ensure compliance with local regulations concerning the recording
of telephone conversations.
The 4102 USB AuxBox does not provide tones to indicate that a conversation
is being recorded.
1
22
Specifications
Table of Contents
TELEPHONE CONNECTION
Compatiblity
Loop Limit
Connection
M7100, M7208, M7310, M7324
T7100, T7208, T7316, T7406
M2006, M2008, M2216, M2616
M3901, M3902, M3903, M3904, M3905, M2250
4000 feet (1200m) M1
2600 feet (800m) Norstar / BCM
Line in/line out in series or bridge
tap<7 feet (2.1m)
PC REQUIREMENTS
(digital audio output)
Hardware
Operating System
CD Rom drive, USB Port
Windows 98SE, ME, 2000, XP
POWER SUPPLY
North America
UK
Europe/Australia
117V 60Hz to 24Vdc 200mA adapter ced
230V 50Hz to 24 Vdc 200mA adapter ded
Contact Algo or your distributor
ANALOG AUDIO OUTPUT
Connection
Level
3.5mm audio jack
0 dBm or -12 dBm output 600 Ohms
RELAY OUTPUTS
(2 provided)
Connection
Voltage
Current
Function
2.5mm audio jack
Max 30V SELV
Max 1A non-inductive
Ring, In-Use (Off Hook), Message Waiting,
or Page (depending on SW1 Settings)
CABLES INCLUDED
USB
Relay
Telephone
21
6 feet (1.8m) USB Cable A-B
6 feet (1.8m) 2.5mm plug to 2.5mm plug
7 feet (2.1m) 6 conductor telephone line cord
Components
3
Switch Settings
5
Installation
6
Hardware Installation
Connecting to your PC
Minimum PC Requirements
Software Installation
Configuring Your PC
Software Features
Application Window
Tool Bar
Recording Calls
Playback Recorded Calls
Setting the File Directory
Call Management
6
7
8
9
10
11
11
13
14
18
19
20
Specifications
21
Service
22
Optional Enhancement Products
back
Components
Front Panel
Call Management
Power /USB Indication
Winking indicates USB connection
Norstar /M1/BCM Status
Winking once indicates connection to M1;
winking twice indicates connection to
Norstar
Note: It is important to prevent the possible deletion of files due
to Automatic limits. Select the disable feature to prevent deletion
when moving from folder to folder. This check box is also
located in the Options window under Setup.
Relay 1 activated
Selecting WAV / WMA Format
Relay 2 activated
Detected Ringing on telephone
Detected Off-hook or In-use
(on handset, headset, or hands-free)
Detected Message Waiting indication
Click on Setup>Options. Select WAV Format (high quality) or
WMA Format (small file size).
Window Media Audio 8 (6.4 kbps, mono 8 kHz).
It is recommended to select WMA Format to save harddrive
space and make the recorded call files smaller and easier to
email. The average file size is 1MB/20 minutes.
WAV Audio (uncompressed, mono 8kHz).
When you select WAV Format the average file size is 1MB per
minute.
Detected Voice Call/Paging in progress
M2250 Console Support
SW 1 Option Switch
Leave at default settings or set switches
for desired output options
3
This software, along with firmware release 8515-16, allows for
compatibility with the M2250 Console. The USB AuxBox
should be connected on TN1, and will provide all standard
functionality except caller ID. A second USB AuxBox may be
connected on TN2 and connected to the same PC in order to
provide caller ID information seamlessly to the software.
20
Software Features
Setting the File Directory
Back Panel
The AuxBox Recorder Software can read audio files from different locations
on your hard drive eg. multiple projects, customers.
To move to a different location to view recorded calls, click on Browse.
Note: The directory you select will determine which calls are listed and
where new calls will be saved.
USB Output
Connect to USB port of PC
Recorder Software connectivity
Power
Connect power adapter
supplied with unit
Relay Outputs
2.5mm mono jack
(Dry contact closure output)
Analog Audio Output
3.5mm mono jack
RJ12 Jacks
Connect digital telephone in series
using line i n /line out configuration OR
connect either jack to wire pair
carrying digital signal
19
4
OFF
Switch
Settings
(North America)
ON
SW1
Playback Recorded Calls
1
2
3
Position 1
off = Audio level high
on = Audio level low
4
5
6
7
8
Position 5 & 6
unused
(Analog Only. Does not
affect USB digital level)
234
2 34
2 34
Position 7
Relay Options off = 1 way audio (rx only)
(Position 2, 3 & 4) on = 2 way audio
Position 8
Relay 1
Relay2
off = aLAW Speech
Ring
Off-Hook
encoding
(Europe, Australia)
2
To begin the playback, double click on the file or press the play
button on the playback toolbar shown above. You can also press
<enter> to play or stop.
The slidebar will start shifting left to right. The cursor can be
used to drag the slidebar to the desired location in the
recorded call.
Page
Ring
Msg Waiting
Off-Hook
Page
Software Updates
Off-Hook
Msg Waiting
The lastest software version can be downloaded from our website
at www.algosolutions.com
Page
Msg Waiting
on = uLAW Speech
encoding
(North America)
2 34
2 34
Off-Hook
Two relays provide dry-contact outputs
to interface with external devices, such
as those listed on the back cover.
Off-Hook
2 34
5
Select the file to play back.
Ring
2 34
2 34
1
Unused
Their functionality may be configured
using SW2-4, as illustrated in the
diagram to the left.
Your current software version is printed on the software CD label
or available by clicking Help>About in the AuxBox Recorder
Software.
18
Software Features
To Save by No Limit
Installation
Hardware Installation
Connecting the 4102 USB AuxBox to your
Meridian Telephone
1
Disconnect your telephone line cord from the wall jack
and connect to either one of the RJ12 telephone jacks on
the rear of the 4102 USB AuxBox. Using the supplied
telephone line cord, connect the second RJ12 telephone
jack on the AuxBox to your telephone wall jack.
2
Ensure that your Meridian 1 telephone is operational.
This may take a few minutes depending on your
telephone system.
3
Connect the supplied power supply to the power jack at
the back of the 4102 USB AuxBox and plug into a power
outlet.
Click on Setup>Options.
To Adjust for No Limit: Check the box for No Limit.
Click OK.
The Software will now have no limits placed on the file resources.
All calls will be recorded and saved.
To Restore Default Settings
The AuxBox Recorder Software can be restored
to a default setting. Select Setup>Restore Defaults.
Automatic Mode enabled
Number of Days = 7 Days
Disable Auto Deletion
Audio file directory :
C:\Program Files\ AuxBox\Audio Files
Hot Key = F2
Date stamp ascending order.
17
The LEDs (light emitting diodes) on the front panel indicate
whether the hardware installation was successful. The Power/
USB LED will be winking to indicate communication with the
PC USB port. The Norstar/M1 LED will be winking twice for
Norstar, once for Meridian 1. Allow approximately 5 to 8
seconds for this to begin.
Lift the telephone handset (or go off-hook with the
speakerphone or headset) to turn on the “Off-Hook” LED on
the front panel of the 4102 USB AuxBox. This indicates that
the unit is working properly.
6
Installation
Connecting to your PC USB Port
1
Connect the USB cable to your PC and to the 4102 USB
AuxBox. Connect the power supply to the 4102 USB AuxBox.
The first time you connect the 4102
USB AuxBox, Windows should advise
“New Hardware Found” and proceed
to load the necessary drivers.
Windows should install up to 3 sets
of drivers: USB Composite Device,
USB Audio Device, and Human
Interface Device (HID).
2
To Save by Number of Calls
For each, select the recommended
driver by clicking the Next and
Finish buttons as appropriate.
You may be prompted for your
Windows CD during this process.
Note that on many computers these files are also
stored in C:\WINDOWS\OPTIONS\CABS.
Ask your System Administrator if you have
any difficulties.
Click on Setup>Options.
Check the box for Number of Calls. Set the desired
number of non-KEEP calls.
Click OK.
The AuxBox Recorder Software will now limit the number of
calls to the most recent non-KEEP calls.
To Save by Disk Space
Click on Setup>Options.
To adjust the limit of Disk Space:
Check the box for Amount of Disk Space. Set the desired
amount to allocate for Audio files.
If you experience any difficulties, please refer to the
Trouble Shooting insert.
7
Click OK.
The AuxBox Recorder Software will now limit the disk space to
the adjusted limit of disk space used and will discard the oldest
non-KEEP files.
16
Software Features
Phone HotKeys
The software gives you the ability to record a key on the
phone, and use this phone key to trigger recording in the
software. Two keys may be configured - the first to
function like the Toggle feature, and the second to
function as the Manual Record HotKey.
Toggle Record Feature
By pressing Ctrl+F2 in the software at any time during a call,
you may manually start or stop recording. This allows partial
conversations to be recorded.
To Save by Number of Days
Click on Setup>Options.
To adjust limit for number of days: Check the box
for Number of Days. Set the desired number of
days. Click OK.
Minimum PC Requirements
Applies only to the AuxBox
Recorder Software.
?
Pentium 133 MHz
?
Windows 98SE, ME,
2000, or Windows XP
?
64MB RAM
?
USB Port
?
100 MB available hard
drive space
?
CD ROM Drive
?
Soundcard
The AuxBox Recorder Software
requires approximately 15MB
of hard drive space depending
on your system configuration.
A significant amount of
additional hard drive space
may be required depending on
the number of calls recorded.
The AuxBox Recoder Software will now limit all
non-KEEP calls to the period set.
15
8
Installation
Software Installation
Recording Calls
1
Calls can be recorded automatically or manually.
After Windows has completed loading the drivers, ensure that all
open programs and windows are closed. If you have already
installed a version of the AuxBox Recorder Software, remove the
program before you install the new version.
Click on Setup>Options.
Note: If installing on Windows 2000 or XP, you must first log
on with Administrator rights.
2
Insert the AuxBox Recorder Software CD into your drive.
The install program should begin automatically after a few seconds.
If this feature is disabled on your system, and the install program
does not start, run Setup.exe found on the CD. If prompted to
reboot your PC during the install process, do not remove the CD; the
installation program will continue automatically upon rebooting.
Proceed until the Installation Complete box appears, and click
Finish.
Note: If installing on Windows 2000, your system may be unable to
overwrite certain files during installation. If an error message occurs,
select “Ignore” to continue, and the installation will complete
successfully.
You may now remove the CD from the drive.
3
Once installation is complete, start the software by double clicking
on the AuxBox Recorder Desktop icon. The first time the software
runs, it will prompt you to install Windows Media Encoder if this is
not currently installed on your system. You will need to accept the
Microsoft License agreement in order for the AuxBox Recorder
Software to be installed and to function correctly.
Automatic Mode
The AuxBox Recorder Software can manage automatically
recorded calls in one of four ways:
??? Save all calls indefinitely. (Not recommended as this option will
eventually fill your hard drive).
??? Save calls only for specified number of days.
? Save only the last specified number of calls.
??? Save only the most recent calls up to a specified amount of
hard drive space.
Manual Mode
In Manual Mode, the call in progress will be saved only if a hot key is
pressed during the call. The purpose of Manual Mode is to save disk
space, allowing the user to only record selected calls.
To select a keyboard hot key, go to Setup>HotKey and select a
function key.
Note: During this installation, Windows may prompt you to install
the latest DirectX drivers. These are also provided on the software
CD: dx81eng.exe from the DirectX8.1 folder.
9
14
Software Features
Toolbar
13
Configuring Your PC
Delete
Will delete selected audio files. The DEL key on the
keyboard can be used as well.
Keep
Selected files marked as Keep will not be deleted in
AutoMode. To set file as Keep, click on the Keep
icon or press <Ctrl+K> while the file is highlighted
to toggle on/off. If an attempt is made to delete a
Keep file, a warning will appear asking to Delete or
Cancel.
Lock
Recorded audio files may now be locked to help
protect privacy. This prevents other users from being
able to listen to your recorded calls.
Comments
Text comments can be added to selected files to a
maximum character length of 40. To add text
comments, select the file and press the Comments
icon or press <Ctrl+T>.
Email
Use your default Email program to send a selected
file as an attachment. (Note: In order to use this
feature you must have a MAPI compliant email
program installed. Microsoft Outlook and Outlook
Express are configured correctly by default, however if you use Netscape you must select the MAPI
option in your email program setup.)
Move
You can select files to move to a different location.
Copy
You can select files to copy to a different location.
Search
Under the Edit menu, you can search the comments
field of recorded calls. The search feature will find the
first match, and highlight the call in blue. If there is no
match, the currently blue highlighted call will remain
highlighted.
Note: Close the Auxbox Recorder Software before you configure your PC
or your selection will not take effect.
After Windows has successfully
restarted, for Windows 98SE/
ME, left click on:
Start>Settings>Control
Panel>Multimedia.
For Windows 2000, left click on:
Start>Settings >Control
Panel>Sounds and
Multimedia.
For Windows XP, left click on:
Start>Settings >Control
Panel>Sounds and
Audio Devices.
(Windows 98SE/ME)
(Windows 2000)
(Windows XP)
Open Multimedia or Sounds and Multimedia. Under the audio tab, select
USB Audio Device for Recording Device.
Select your sound card to play back recorded calls. You should not need
to change this setting.
10
Software Features
This window will log all calls recorded, keep
status, duration of call, ending time, and
comments.
Com
men
ts
The comments section shows call related
LCD display information and user added
comments.
Too
lbar
Pul
l do
wn
Men
us
Cal
l Fil
ena
me
Kee
pS
tatu
s
Application Window
Sorting Audio Files
All the columns in the Application Window can be sorted by ascending or
descending order by clicking on the column header.
Running the Application in the Background
Pressing the minimize icon will place the minimized
application window into the Windows Taskbar.
Pressing the close icon will hide the application
window and will run the program from the System
Tool Tray.
The AuxBox Recorder Software icon in the
System Tray will flash indicating that a
call in-progress is being recorded.
To shut down the application, right click
on the icon in the System Tray or in
File >Shutdown AuxBox Recorder.
Application Minimized
in idle state
Application Minimized
during recording
tion
nec
Con
tus
Sta
tory
irec
ile D
io F
n
Aud
o
i
t
a
Loc
all
of C
mp
esta
Dat
on
rati
l Du
Cal
Bar
lide
kS
bac
Play
k
bac
Play lbar
Too
11
minimize maximize close
12
Download PDF