48p9815

48p9815
IBM FAStT FC-2 Host Bus Adapter
Installation and User’s Guide
IBM
IBM FAStT FC-2 Host Bus Adapter
Installation and User’s Guide
Note: Before using this information and the product it supports, be sure to read the general information under
Appendix B, “Warranty information” on page 27 and Appendix C, “Notices” on page 37.
Fifth Edition (December 2001)
© Copyright International Business Machines Corporation 1998, 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 1998, 2001
iii
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect:
To Disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
iv
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
Safety
v
vi
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
About this book . . . . . . . . . . . . . . . . . . . . . . . . xi
How this book is organized. . . . . . . . . . . . . . . . . . . . . xi
Notices used in this book . . . . . . . . . . . . . . . . . . . . . xii
Chapter 1. Preparing and installing
Overview . . . . . . . . . .
Fibre Channel defined. . . . . .
FAStT FC-2 Adapter features . . .
Preinstallation procedures . . . .
Handling static-sensitive devices .
What you need for the installation
FAStT FC-2 Adapter components .
Installing the FAStT FC-2 Adapter .
the IBM FAStT
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Host Bus Adapter
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Chapter 2. Troubleshooting .
Hardware problems. . . . .
System configuration problems
Fibre Channel problems . . .
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Chapter 3. Installing the FAStT FC-2 Adapter device drivers and updating
the BIOS code . . . . . . . . . . . . . . . . . . . . . . .
Installing the FAStT FC-2 Adapter device drivers . . . . . . . . . . . .
Updating the FAStT FC-2 Adapter BIOS code from the Support CD . . . . .
Using the flasutil command prompt (from the Support CD) . . . . . . .
Command-line option examples. . . . . . . . . . . . . . . .
Using the flasutil BIOS Update Utility menu (from the Support CD) . . . .
Updating the FAStT FC-2 Adapter BIOS code from the BIOS Update Utility
diskette . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating the BIOS Update Utility diskette . . . . . . . . . . . . .
For Microsoft Windows 95, Windows 98, Windows NT 4.0, or Windows
2000 . . . . . . . . . . . . . . . . . . . . . . . . .
For Linux . . . . . . . . . . . . . . . . . . . . . . . .
Using the flasutil command prompt (from the diskette) . . . . . . . .
Command-line options . . . . . . . . . . . . . . . . . . .
Using the flasutil BIOS Update Utility menu (from the diskette) . . . . .
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Chapter 4. Using IBM Fast!UTIL
Starting Fast!UTIL. . . . . .
Fast!UTIL options . . . . . .
Host Adapter Settings . . .
Selectable Boot settings . .
Adapter Hard ID settings . .
Restore Default settings . .
Raw NVRAM data. . . . .
Advanced Adapter Settings .
Extended Firmware Settings .
Scan Fibre Channel devices .
Fibre Channel disk utility . .
Select host adapter . . . .
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© Copyright IBM Corp. 1998, 2001
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vii
Chapter 5. Adapter operating environment and specifications . . . . . . 21
Appendix A. Getting help, service, and information
Getting information . . . . . . . . . . . . .
Using the World Wide Web . . . . . . . . .
Getting information by fax . . . . . . . . . .
Getting help and service . . . . . . . . . . .
Using the documentation and diagnostic programs .
Calling for service . . . . . . . . . . . . .
Telephone numbers . . . . . . . . . . . .
International Warranty Service . . . . . . . . .
Purchasing additional services . . . . . . . . .
Appendix B. Warranty information . . . . .
Warranty period . . . . . . . . . . . .
Warranty service and support . . . . . . .
Before you call for service . . . . . . . .
Calling for service . . . . . . . . . . .
IBM Statement of Limited Warranty Z125-4753-06
Part 1 - General Terms . . . . . . . . .
Part 2 - Country-unique Terms . . . . . .
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Appendix C. Notices . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . .
Important notes. . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . .
Industry Canada Class A emission compliance statement .
Australia and New Zealand Class A statement . . . . .
United Kingdom telecommunications safety requirement. .
European Union EMC Directive conformance statement . .
Taiwan electrical emission statement . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI)
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
viii
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Tables
1.
2.
3.
4.
5.
6.
7.
8.
IBM FAStT FC-2 Adapter activity
Host adapter settings . . . .
Advanced adapter settings . .
Extended firmware settings . .
RIO operation modes . . . .
Connection options . . . . .
Adapter operating environment.
Adapter specifications . . . .
© Copyright IBM Corp. 1998, 2001
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ix
x
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
About this book
This book provides instructions for installing and customizing the configuration of
your IBM® FAStT FC-2 Host Bus Adapter and connected devices. It also provides
information on troubleshooting your IBM FAStT FC-2 Host Bus Adapter.
How this book is organized
Chapter 1, “Preparing and installing the IBM FAStT FC-2 Host Bus Adapter” on
page 1 describes the IBM FAStT FC-2 Host Bus Adapter. This chapter includes an
overview of the IBM FAStT FC-2 Host Bus Adapter features and contains the
information and instructions needed to prepare and install the IBM FAStT FC-2 Host
Bus Adapter.
Chapter 2, “Troubleshooting” on page 7 covers the types of installation problems
that can cause the IBM FAStT FC-2 Host Bus Adapter to function incorrectly.
Chapter 3, “Installing the FAStT FC-2 Adapter device drivers and updating the BIOS
code” on page 9 provides information for updating the IBM FAStT FC-2 Host Bus
Adapter BIOS code.
Chapter 4, “Using IBM Fast!UTIL” on page 15 provides detailed configuration
information for users who want to customize the configuration of the IBM FAStT
FC-2 Host Bus Adapter and connected Fibre Channel devices.
Chapter 5, “Adapter operating environment and specifications” on page 21 contains
the IBM FAStT FC-2 Host Bus Adapter operating environment and specification
information.
Appendix A, “Getting help, service, and information” on page 23 describes how to
obtain help, service, and information about IBM products.
Appendix B, “Warranty information” on page 27 provides warranty statements for the
IBM FAStT FC-2 Host Bus Adapter.
Appendix C, “Notices” on page 37 provides product notices.
© Copyright IBM Corp. 1998, 2001
xi
Notices used in this book
This book contains certain notices to highlight information.
The notices and their definitions are:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
xii
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Chapter 1. Preparing and installing the IBM FAStT FC-2 Host
Bus Adapter
This chapter contains instructions for preparing and installing the IBM FAStT FC-2
Host Bus Adapter and describes the adapter components.
Overview
The IBM FAStT FC-2 Host Bus Adapter is a 2 Gb high-performance, direct memory
access (DMA), bus master, Fibre Channel host adapter designed for high-end
systems. The function and performance are derived from the ISP2310 chip (see
Figure 2 on page 4), making this IBM FAStT FC-2 Host Bus Adapter a leading-edge
host adapter.
The ISP2310 chip combines a powerful, reduced instruction set computer (RISC)
processor, a Fibre Channel protocol manager (FPM) with one 2 Gb Fibre Channel
transceiver, and a peripheral component interconnect (PCI) or peripheral component
interconnect-extended (PCI-X) local bus interface in a single-chip solution. The IBM
FAStT FC-2 Host Bus Adapter supports all Fibre Channel (FC) peripheral devices
that support private-loop direct attach (PLDA) and fabric-loop attach (FLA).
The IBM FAStT FC-2 Host Bus Adapter connects the following:
v Mainframe computers
v Super computers
v Workstations
v Storage devices
v Servers
The IBM FAStT FC-2 Host Bus Adapter is referred to throughout this book as the
FAStT FC-2 Adapter.
Fibre Channel defined
Fibre Channel technology is outlined in the SCSI-3 Fibre Channel Protocol
(SCSI-FCP) standard. Fibre Channel is a high-speed data transport technology
used for mass storage and networking.
Using a Fibre Channel Arbitrated loop (FC-AL), 126 Fibre Channel devices can be
supported, compared to 15 SCSI devices with Ultra SCSI.
The FAStT FC-2 Adapter uses a multimode shortwave optical interface for distances
up to 500 meters.
The FAStT FC-2 Host Adapter is a 2Gb Fibre Channel device that supports data
transfer rates up to 200 MB per second half-duplex and 400 MB per second
full-duplex on optical interfaces.
© Copyright IBM Corp. 1998, 2001
1
FAStT FC-2 Adapter features
The FAStT FC-2 Adapter has the following features:
v Compliance with Intel® PCI Local Bus version 2.2 specification
v Compliance with peripheral component interconnect-extended (PCI-X)
addendum, revision 1.0 to the Intel PCI Local Bus version 2.2 specification
v Compliance with Third Generation Fibre Channel Physical and Signaling
Interface (PC-PH-3), revision 9.2
v Compliance with Fibre Channel Arbitrated Loop (FC-AL-2) standard
v Compliance with U.S. and international safety and emissions standards
v Support for direct memory access (DMA)
v Support for bus master
v Fast!UTIL basic input/output system (BIOS) utility program to customize the
configuration parameters on the FAStT FC-2 Adapter and attached drives
v Support for Fibre Channel protocol SCSI (FCP-SCSI) and Fibre Channel Internet
protocol (FCP-IP)
v Support for point-to-point fabric connection (F-PORT FABRIC LOGIN)
v Support for Fibre Channel service (Classes 2 and 3)
Preinstallation procedures
Before you begin the FAStT FC-2 Adapter installation, do the following:
v Read “Handling static-sensitive devices” on page 3.
v Read “What you need for the installation” on page 3.
v Write down the serial number of the FAStT FC-2 Adapter. Each adapter has a
unique serial number. If the nonvolatile random access memory (NVRAM) is
damaged, the system will prompt you for the FAStT FC-2 Adapter serial number.
Figure 1 shows the serial number label location.
Serial number label
Figure 1. FAStT FC-2 Adapter serial number label
2
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective package until
you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and possibly damage the
device.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least 2 seconds. (This drains static electricity
from the package and from your body.)
v Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or
on a metal table.
v Take additional care when handling devices during cold weather because heating
reduces indoor humidity and increases static electricity.
What you need for the installation
To install the FAStT FC-2 Adapter in your server, you need the following two items:
v A small Phillips screwdriver
v An LC-LC Fibre Channel Cable1
1. This option does not come with the IBM FAStT FC-2 Host Bus Adapter and must be ordered separately.
Chapter 1. Preparing and installing the IBM FAStT FC-2 Host Bus Adapter
3
FAStT FC-2 Adapter components
Figure 2 identifies the FAStT FC-2 Adapter (QLA2310) components that are referred
to in this chapter.
ISP2310
Optical interface connector (J1)
Amber LED
Green LED
Figure 2. FAStT FC-2 Adapter components
Table 1 describes the green and amber light emitting diodes (LEDs) and the activity
of the FAStT FC-2 Adapter.
Table 1. IBM FAStT FC-2 Adapter activity
4
Green LED
Amber LED
Activity
On
On
Power
On
Off
Online
Off
On
Signal required
Off
Flashing
Loss of synchronization
Flashing
Flashing
Firmware error
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Installing the FAStT FC-2 Adapter
Attention: To avoid damage to your fiber-optic cables, follow these guidelines:
v Do not route the cable along a folding cable-management arm.
v When attaching fiber-optic cables to a Fibre Channel device on slide rails, leave
enough slack in the cables so that they do not bend to a radius smaller than 38
mm (1.5 in.) when extended or become pinched when retracted.
v Route the cable away from places where it can snag on other Fibre Channel
devices in the rack.
v Do not overtighten the cable straps or bend the cables to a radius smaller than
38 mm (1.5 in.).
v Do not put excess weight on the cable at the connection point and be sure that
the cable is well supported.
The FAStT FC-2 Adapter comes with an attached standard 3U adapter bracket as
shown in Figure 2 on page 4. An additional Low Profile 2U bracket also comes with
the adapter. Before you install the FAStT FC-2 Adapter, verify whether you need the
Fibre Channel Low Profile 2U adapter bracket. If you need to install the Low Profile
2U bracket, go to step 1. Otherwise go to step 2.
1. To install the Fibre Channel Low Profile 2U adapter bracket, do the following:
a. Remove your FAStT FC-2 Adapter from the static-protective package. Set
the adapter down on a nonconductive, static-protected surface (place it
component side up). Do not place the adapter on your system unit cover or
on a metal table.
b. Use your small Phillips screwdriver to carefully remove the two bracket
screws from your 3U adapter (you will reuse the two adapter screws). Take
off the 3U bracket and set it aside.
c. Align the two screw holes in the 2U adapter bracket with the two screws
holes on the adapter. Using the two screws you removed in step 1a,
secure the bracket to the adapter.
d. Return the adapter to the static-protective package until you are ready for
installation.
2. Check the system board and make any configuration changes needed to
accommodate the FAStT FC-2 Adapter.
3.
4.
5.
6.
Note: The FAStT FC-2 Adapter is self-configuring; however, some system
boards require manual configuration. For example, some systems have
a PCI Device Configuration menu in the system board setup BIOS code
where you must enable host adapters, bus-master slots, and interrupt
request (IRQ) levels. If the system board supports triggering, use level
triggering for the FAStT FC-2 Adapter. For system specific configuration,
refer to the documentation that comes with your server, or contact your
IBM technical support representative to determine if your system board
requires configuration.
Turn off the peripheral devices, then the server.
Disconnect the power cords.
Remove the server cover.
Remove the expansion slot cover. Refer to the documentation that comes with
the server to determine the expansion slot cover type and detailed instructions.
Choose any PCI bus-master slot that supports bus mastering. Most system
boards automatically assign an IRQ level and interrupt line. If your system
Chapter 1. Preparing and installing the IBM FAStT FC-2 Host Bus Adapter
5
board does not automatically assign an IRQ level and interrupt line, you must
assign an IRQ level and use interrupt line A for this PCI bus-master slot.
v Some system boards have two kinds of PCI bus slots: master and
subordinate. The FAStT FC-2 Adapter must be in a PCI bus-master slot.
(Some system boards have PCI bus-master slots that are shared with
on-board devices. The FAStT FC-2 Adapter does not work in shared PCI
bus-master slots.)
v PCI connectors vary among system board manufacturers. The FAStT FC-2
Adapter is a 64-bit PCI device that can function in a 32-bit PCI bus-master
slot.
Attention: If you try to install the FAStT FC-2 Adapter into a PCI
bus-master slot that does not conform to the PCI specification, you might
damage the FAStT FC-2 Adapter.
7.
8.
9.
10.
11.
v The FAStT FC-2 Adapter is designed and tested to operate at PCI bus
speeds of up to 66 MHz.
v The FAStT FC-2 Adapter is designed and tested to operate at PCI-X bus
speeds up to 100 MHz.
v PCI and PCI-X slots look the same. If the server contains both PCI and
PCI-X bus-master slots, refer to the documentation that comes with the
server to determine the slot type.
Align the adapter with the expansion slot. Carefully press the adapter into the
PCI bus-master slot until it is fully seated and secure.
Connect one end of an LC-LC Fibre Channel cable to the optical interface
connector (located at J1) on the FAStT FC-2 Adapter. Connect the other end to
a Fibre Channel device. (See Figure 2 on page 4 for the location of the J1
connector.)
Carefully install and secure the server cover.
Connect the power cables.
Turn on all external Fibre Channel devices; then, turn on the server. The
following information is displayed:
QLogic Corporation
QLA2300 PCI Fibre Channel ROM BIOS Version X.XX
Copyright (C) QLogic Corporation 1993-2001 All Rights Reserved.
www.qlogic.com
Press <Ctrl+Q> for Fast!UTIL
BIOS for Adapter 0 is disabled
ROM BIOS not installed
To display the Fibre Channel devices, press Ctrl+Q, and then use the Fast!UTIL
program. See Chapter 4, “Using IBM Fast!UTIL” on page 15 for detailed utility
information.
If the information displayed is not correct and you have checked the adapter
configuration, go to Chapter 2, “Troubleshooting” on page 7 for problem solving
information.
If the information displayed is correct, go to Chapter 3, “Installing the FAStT FC-2
Adapter device drivers and updating the BIOS code” on page 9 for detailed
instructions on how to update the FAStT FC-2 Adapter BIOS code.
6
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Chapter 2. Troubleshooting
There are three types of installation problems that might cause your FAStT FC-2
Adapter to function incorrectly:
v Hardware problems
v System configuration problems
v Fibre Channel problems
If you are having problems, use the following information to help you determine the
cause of the problem and the action to take.
Hardware problems
Take the following actions to determine if your installation problem is caused by the
hardware:
v Verify that all adapters are installed securely.
v Verify that all cables are attached securely to the correct connectors. Be sure
that one end of the LC-LC Fibre Channel cable is attached to the optical
interface connector (located at J1 on the adapter) and that the other end is
connected to the Fibre Channel device.
v Verify that the FAStT FC-2 Adapter is installed correctly and is fully seated in the
expansion slot. Check for interference due to nonstandard PCI connectors.
v Verify that the Fast!UTIL data-rate setting is correct. Refer to “Extended Firmware
Settings” on page 18. The Fast!UTIL data-rate setting must match the speed of
the device to which you are connected.
v Verify that all peripheral devices are turned on. See “Scan Fibre Channel
devices” on page 20 for information about displaying attached Fibre Channel
devices.
System configuration problems
To verify that your installation problem is caused by the system configuration, check
your server to ensure that it is configured properly (see “Installing the FAStT FC-2
Adapter” on page 5).
Note: All PCI-compliant and PCI-X-compliant systems automatically detect 32-bit or
64-bit adapters and set the appropriate bus speed (for example, 33 MHz or
66 MHz).
If you still have a system configuration problem, refer to the documentation that
comes with your server, or contact your IBM technical-support representative to
determine if your system board requires special configuration.
Fibre Channel problems
To determine if your installation problem is caused by an attached Fibre Channel
device, do the following:
v Verify that all of the Fibre Channel devices were turned on before you turned on
the server.
v Ensure that all cables are connected properly.
v Verify that you configured your RAID storage subsystems using the utilities
provided by the manufacturer.
© Copyright IBM Corp. 1998, 2001
7
v If your Fibre Channel switch supports zoning, make sure that your peripheral
device is configured to the same switch zone as the FAStT FC-2 Adapter. For
more information, refer to your Fibre Channel switch documentation.
8
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Chapter 3. Installing the FAStT FC-2 Adapter device drivers
and updating the BIOS code
After you install your FAStT FC-2 Adapter, you are ready to install the device drivers
for the adapter and update the adapter BIOS code.
After you install the adapter device drivers, you must update the FAStT FC-2
Adapter BIOS code using the BIOS Update Utility that is provided on the Support
CD. To update the adapter BIOS code, you can use the BIOS Update Utility from
the bootable Support CD or you can create and use a BIOS Update Utility diskette.
Installing the FAStT FC-2 Adapter device drivers
To install the IBM FAStT FC-2 Host Bus Adapter device drivers, refer to the IBM
FAStT FC-2 Host Bus Adapter Support CD that comes with the adapter for the
following:
v Adapter device drivers
v Installation instructions (see README)
For the latest device drivers and installation instructions, go to the
http://www.ibm.com/pc/support IBM Web site.
The device drivers for the following supported operating systems are provided with
your FAStT FC-2 Adapter:
v Microsoft® Windows® 2000
v Windows NT® Version 4.0
v Novell NetWare Version 5.1
v Linux®
Note: Always check for the latest versions of the device drivers, utilities, and
documentation on the http://www.ibm.com/pc/support/ IBM Web site.
Continue with “Updating the FAStT FC-2 Adapter BIOS code from the Support CD”.
Updating the FAStT FC-2 Adapter BIOS code from the Support CD
To update the FAStT FC-2 Adapter BIOS code and non-volatile random access
memory (NOVRAM) using the BIOS Update Utility on the Support CD, use one of
following two methods:
v The flasutil command prompt
v The flasutil BIOS Update Utility menu
Using the flasutil command prompt (from the Support CD)
To update your FAStT FC-2 Adapter BIOS code and NOVRAM, do the following:
1. Insert the IBM FAStT FC-2 Host Bus Adapter Support CD into the CD-ROM
drive. Restart the server. Your server will start to a DOS prompt.
2. From the DOS prompt, type:
flasutil /f /l
3. Press Enter.
4. Type:
flasutil /u
© Copyright IBM Corp. 1998, 2001
9
5. Press Enter.
6. Type:
flasutil /?
The following command-line options display:
/L xxxx = Write NOVRAM, adapter address = xxxx
If no address specified then write NOVRAM to all adapters
/F xxxx = Write Flash, adapter address = xxxx
If no address specified then write Flash to all adapters
/D xxxx = Copy NOVRAM to file: QL1xNVRM.SAV, adapter address = xxxx
/U xxxx = Update BIOS NOVRAM defaults, adapter address = xxxx
If no address specified then write then update all adapters
/W xxxx = Copy Flash to file: QL1xROM.SAV, adapter address = xxxx
/N <filename.ext> = Use <filename.ext> instead of NVRMxx0.DAT
/O <filename.ext> = Use <filename.ext> instead of QLxxROM.BIN
/I = Ignore Subsystem ID
/P = Program all adapters
/M = Don’t prompt for I/O address
/Q = Quiet Mode, no messages will be displayed
/S xxxx = Display serial number of adapter at address xxxx
If no address specified then display the serial number of all adapters
/V xxxx = Display current version number of BIOS on adapters at address xxxx
If no address specified then display the BIOS version of all adapters
/C xxxx = Verify Flash of adapter at address xxxx
If no address specified verify the Flash of all adapters
/T = Multiport Fibre Channel adapter
/X xxxx = Verify NOVRAM of adapter at address xxxx
Command-line option examples
The following are additional command-line options that you can use.
To write NOVRAM on all FAStT Host Adapters in a system without being prompted
for I/O address, type:
flasutil /L
To write NOVRAM and flash to all adapters, type:
flasutil /L /F
To make the new settings the defaults, type:
flasutil /U
To write NOVRAM to the adapter at I/O address f400, type:
flasutil /L f400
To write NOVRAM and flash an adapter at I/O address f800, type:
flasutil /L f800 /F f800
10
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Using the flasutil BIOS Update Utility menu (from the Support CD)
To update the FAStT FC-2 Adapter BIOS code using the flasutil BIOS Update Utility
menu, do the following:
1. Insert the IBM FAStT FC-2 Host Bus Adapter Support CD into the CD-ROM
drive. Restart the server. Your server will start to a DOS prompt.
2. From the DOS prompt, type:
flasutil
3. Press Enter.
If you have more than one adapter, a list of adapters and their I/O addresses
displays. If you have only one adapter, the following list of options displays.
L = Write NOVRAM
F = Write Flash
A = Write NOVRAM and defaults
D = Copy NOVRAM to file:QLxxNVRM.SAV
W = Copy Flash to file: QLxxROM.SAV
U = Update BIOS NOVRAM defaults
S = Display serial number
V = Display current BIOS version
C = Verify Flash
X = Verify NOVRAM
4. At the command prompt, type the appropriate I/O address and press Enter.
Note: You can run the utility from the command line with the options as /y, where y
is the option required.
Updating the FAStT FC-2 Adapter BIOS code from the BIOS Update
Utility diskette
If you can not use the bootable Support CD to update the adapter BIOS code, you
can create a diskette using the Support CD. Instructions for creating and using the
diskette are described in the following sections.
Creating the BIOS Update Utility diskette
Create the BIOS Update Utility diskette by copying the image you need from the
IBM FAStT FC-2 Host Bus Adapter Support CD or from the
http://www.ibm.com/pc/support/ IBM Web site.
For Microsoft Windows 95, Windows 98, Windows NT 4.0, or
Windows 2000
To create a BIOS Update Utility diskette for Microsoft Windows 95, Windows 98,
Windows NT 4.0, or Windows 2000 from the IBM FAStT FC-2 Host Bus Adapter
Support CD, do the following:
1. Insert the IBM FAStT FC-2 Host Bus Adapter Support CD into the CD-ROM
drive.
2. At the command prompt, type:
d:\tools\dsk4w32 d:\images\biosnvrm\23x0\2300_xxx.img a:
Where d is the CD-ROM drive and a is the diskette drive.
3. Press Enter.
Chapter 3. Installing the FAStT FC-2 Adapter device drivers and updating the BIOS code
11
4. Remove the IBM FAStT FC-2 Host Bus Adapter Support CD from the CD-ROM
drive.
5. Remove the diskette from the diskette drive and label the diskette appropriately.
For Linux
To create a BIOS Update Utility diskette for Linux from the IBM FAStT FC-2 Host
Bus Adapter Support CD, do the following:
1. Insert the IBM FAStT FC-2 Host Bus Adapter Support CD into the CD-ROM
drive and restart the server.
2. At the command prompt, type:
mount -t iso9660/dev/cdromdevicefile /mnt
Where cdromdevicefile is the specific device file for the CD-ROM block device.
3. Press Enter.
4. Type:
dd if=/mnt/images/biosnvrm/23x0/2300_xxx.img of=/dev/diskettedevicefile bs=32
5. Press Enter.
6. Unmount the CD-ROM by typing:
unmount /mnt
7. Remove the IBM FAStT FC-2 Host Bus Adapter Support CD from the CD-ROM
drive.
8. Remove the diskette from the diskette drive and label the diskette appropriately.
9. To update your adapter BIOS code, go to “Using the flasutil command prompt
(from the diskette)” or “Using the flasutil BIOS Update Utility menu (from the
diskette)” on page 13.
Using the flasutil command prompt (from the diskette)
To update your FAStT FC-2 Adapter BIOS code and NOVRAM using the flasutil
command prompt, do the following:
1. Insert the BIOS Update Utility diskette that you created into drive A and restart
the server. Your server will start to a DOS prompt.
2. From the DOS prompt, type:
flasutil /f /l
3. Press Enter.
4. Type:
flasutil /u
5. Press Enter.
6. Type:
flasutil /?
The following command-line options display:
/L xxxx = Write NOVRAM, adapter address = xxxx
If no address specified then write NOVRAM to all adapters
/F xxxx = Write Flash, adapter address = xxxx
If no address specified then write Flash to all adapters
/D xxxx = Copy NOVRAM to file: QL1xNVRM.SAV, adapter address = xxxx
/U xxxx = Update BIOS NOVRAM defaults, adapter address = xxxx
If no address specified then write then update all adapters
/W xxxx = Copy Flash to file: QL1xROM.SAV, adapter address = xxxx
/N <filename.ext> = Use <filename.ext> instead of NVRMxx0.DAT
/O <filename.ext> = Use <filename.ext> instead of QLxxROM.BIN
/I = Ignore Subsystem ID
12
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
/P
/M
/Q
/S
/V
/C
/T
/X
/L
= Program all adapters
= Don’t prompt for I/O address
= Quiet Mode, no messages will be displayed
xxxx = Display serial number of adapter at address xxxx
If no address specified then display the serial number of all adapters
xxxx = Display current version number of BIOS on adapters at address xxxx
If no address specified then display the BIOS version of all adapters
xxxx = Verify Flash of adapter at address xxxx
If no address specified verify the Flash of all adapters
= Multiport Fibre Channel adapter
xxxx = Verify NOVRAM of adapter at address xxxx
xxxx = Write NOVRAM, adapter address = xxxx
Command-line options
The following are additional command-line options that you can use.
To write NOVRAM on all FAStT Host Adapters in a system without being prompted
for the I/O address, type:
flasutil /L
To write NOVRAM and flash to all adapters, type:
flasutil /L /F
To make the new settings the defaults, type:
flasutil /U
To write NOVRAM to the adapter at I/O address f400, type:
flasutil /L f400
To write NOVRAM and flash an adapter at I/O address f800, type:
flasutil /L f800 /F f800
Using the flasutil BIOS Update Utility menu (from the diskette)
To update your FAStT FC-2 Adapter BIOS code and NOVRAM using the flasutil
BIOS Update Utility, do the following:
1. Insert the BIOS Update Utility diskette into drive A and restart the server. Your
server will start to a DOS prompt:
2. From the DOS prompt, type:
flasutil
If you have more than one adapter, a list of adapters and their I/O addresses
displays. If you have only one adapter, the following list of options displays.
L
F
A
D
W
U
S
V
C
X
=
=
=
=
=
=
=
=
=
=
Write NOVRAM
Write Flash
Write NOVRAM and defaults
Copy NOVRAM to file:QLxxNVRM.SAV
Copy Flash to file: QLxxROM.SAV
Update BIOS VNOVRAM defaults
Display serial number
Display current BIOS version
Verify Flash
Verify NOVRAM
3. At the command prompt, type the appropriate I/O address and press Enter.
Note: You can run the utility from the command line with the options as /y, where y
is the option required.
Chapter 3. Installing the FAStT FC-2 Adapter device drivers and updating the BIOS code
13
14
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Chapter 4. Using IBM Fast!UTIL
This chapter provides detailed configuration information for advanced users who
want to customize the configuration of the FAStT FC-2 Adapter and the connected
Fibre Channel devices. You can configure the adapter using the Fast!UTIL utility.
Starting Fast!UTIL
To access Fast!UTIL, press Ctrl+Q during the adapter BIOS initialization (it might
take a few seconds for the Fast!UTIL menu to appear). If you have more than one
FAStT FC-2 Adapter, Fast!UTIL prompts you to select the adapter you want to
configure. After changing the settings, Fast!UTIL restarts your system to load the
new parameters.
Important: If the configuration settings are incorrect, your FAStT FC-2 Adapter will
not function properly.
Fast!UTIL options
This section describes the Fast!UTIL options. The first option on the Fast!UTIL
Options menu is Configuration Settings. The settings configure the Fibre Channel
devices and the FAStT FC-2 Adapter to which they are attached.
Host Adapter Settings
You can access this option from the Configuration Settings menu in Fast!UTIL by
selecting Host Adapter Settings. The current default settings for the host adapter
are listed in Table 2 and are described in this section.
Table 2. Host adapter settings
Setting
Options
Default
Host adapter BIOS
Enabled or Disabled
Disabled
Frame size
512, 1024, 2048
2048
Loop reset delay
0-60 seconds
5 seconds
Adapter hard loop ID
Enabled or Disabled
Enabled
Hard loop ID
0-125
125
Host adapter BIOS: When this option is set to Disabled, the ROM BIOS code on
the FAStT FC-2 Adapter is disabled, freeing space in upper memory. This setting
must be enabled if you are starting from a Fibre Channel hard disk that is attached
to the FAStT FC-2 Adapter. The default is Disabled.
Frame size: This setting specifies the maximum frame length supported by the
FAStT FC-2 Adapter. The default size is 2048. If you are using F-Port
(point-to-point) connections, the default is best for maximum performance.
Loop reset delay: After resetting the loops, the firmware does not initiate any loop
activity for the number of seconds specified in this setting. The default is 5 seconds.
Adapter hard loop ID: This setting forces the adapter to use the ID specified in the
Hard loop ID setting. The default is Enabled.
© Copyright IBM Corp. 1998, 2001
15
Hard loop ID: When the adapter hard loop ID is set to Enabled, the adapter uses
the ID specified in this setting. The default ID is 125.
Note: The FAStT FC-2 Host Adapter settings and default values will vary, based on
the version of BIOS code installed for the adapter.
Selectable Boot settings
You can access the Selectable Boot settings option from the Configuration Settings
menu. When this option is set to Enabled, you can select the node name from
which you want to start up (boot). When this option is set to Enabled, the node will
start from the selected Fibre Channel hard disk, ignoring any IDE hard disks
attached to your server. When this option is set to Disabled, the Boot ID and Boot
LUN parameters have no effect.
The BIOS code in some new systems supports selectable boot, which supersedes
the Fast!UTIL selectable boot setting. To start from a Fibre Channel hard disk
attached to the FAStT FC-2 Adapter, select the attached Fibre Channel hard disk
from the system BIOS menu.
Note: This option applies only to disk devices; it does not apply to CDs, tape
drives, and other nondisk devices.
Adapter Hard ID settings
You can access this option from the Configuration Settings menu. It forces the
FAStT FC-2 Adapter to use the selected hard ID (0-125). The default is set to 125.
Restore Default settings
You can access this option from the Configuration Settings menu. It restores the
FAStT FC-2 Adapter default settings.
Raw NVRAM data
This option displays the adapter nonvolatile random access memory (NVRAM)
contents in hexadecimal format. This is a troubleshooting tool; you cannot modify
the data.
Advanced Adapter Settings
You can access this option from the Configuration Settings menu by selecting
Advanced Adapter Settings. The current default settings for the FAStT FC-2
Adapter are listed in Table 3 and are described in this section.
Table 3. Advanced adapter settings
16
Setting
Options
Default
Execution throttle
1-256
256
Fast command posting
Enabled or Disabled
Disabled
>4GByte addressing
Enabled or Disabled
Disabled
LUNs per target
0, 8, 16, 32, 64, 128, 256
0
Enable LIP reset
Yes or No
No
Enable LIP full login
Yes or No
Yes
Enable target reset
Yes or No
Yes
Login retry count
0-255
30
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Table 3. Advanced adapter settings (continued)
Setting
Options
Default
Port down retry count
0-255
30
Drivers load RISC code
Enabled or Disabled
Enabled
Enable database updates
Yes or No
No
Disable database load
Yes or No
No
IOCB allocation
1-512 buffers
256 buffers
Extended error logging
Enabled or Disabled
Disabled
Execution throttle: This setting specifies the maximum number of commands
executing on any one port. When a port reaches its execution throttle, Fast!UTIL
does not run any new commands until the current command is completed. The valid
options for this setting are 1-256. The default (optimum) is 256.
Fast command posting: This setting decreases command execution time by
minimizing the number of interrupts. The default is Enabled.
>4GByte addressing: Enable this option when the system has more than 4 GB of
memory available. The default is Disabled.
LUNs per target: This setting specifies the number of LUNs per target. Multiple
logical unit number (LUN) support is typically for redundant array of independent
disks (RAID) enclosures that use LUNs to map drives. The default is 0.
Enable LIP reset: This setting determines the type of loop initialization process
(LIP) reset that is used when the operating system initiates a bus reset routine.
When this option is set to Yes, the device driver initiates a global LIP reset to clear
the target device reservations. When this option is set to No, the device driver
initiates a global LIP reset with full login. The default is No.
Enable LIP full logon: This setting instructs the ISP chip to log into all ports after
any LIP. The default is Yes.
Enable target reset: This setting enables the device drivers to issue a Target Reset
command to all devices on the loop when a SCSI Bus Reset command is issued.
The default is Yes.
Login retry count: This setting specifies the number of times the software tries to
log into a device. The default is 30 retries.
Port down retry count: This setting specifies the number of times the software
retries a command to a port that is returning port-down status. The default is 30
retries.
Drivers load RISC code: When this option is set to Enabled, the FAStT FC-2
Adapter uses the RISC firmware that is embedded in the software device driver.
When this option is set to Disabled, the software device driver loads the RISC
firmware found in the adapter BIOS code. The default is Enabled.
Note: To load the embedded device driver software, the device driver being loaded
must support this setting. If the device driver does not support this setting,
the result is the same as if this option is set to Disabled, regardless of the
Chapter 4. Using IBM Fast!UTIL
17
setting. Leaving this option enabled ensures a certified combination of
software device driver and RISC firmware.
Enable database updates: When this option is set to Enabled, the software can
save the loop configuration information in flash memory as the system powers
down. The default is No.
Disable database load: When this option is set to Enabled, the device database is
read from the Registry during driver initialization. When this option is set to
Disabled, the device database is created dynamically during device driver
initialization. The default is No.
Note: This option usually applies to the Windows NT and Windows 2000 operating
system environments.
IOCB allocation: This option specifies the maximum number of buffers from the
firmware buffer pool that are allocated to any one port. The default setting is 256
buffers.
Extended error logging: This option provides additional error and debugging
information to the operating system. When this option is set to Enabled, events are
logged into the Windows NT Event Viewer or Windows 2000 Event Viewer
(depending on the environment you are in). The default is Disabled.
Extended Firmware Settings
You can access this option from the Configuration Settings by selecting Extended
Firmware Settings. The current default settings for the host adapter are listed in
Table 4 and are described in this section.
Table 4. Extended firmware settings
Setting
Options
Default
Extended control block
Enabled or Disabled
Enabled
RIO operation mode
0, 1, 2, 3, 4
0
Connection Options
0, 1, 2
2
NonParticipating hard ID
Enabled or Disabled
Disabled
Class 2 service
Enabled or Disabled
Disabled
ACK0
Enabled or Disabled
Disabled
Fibre Channel tape support
Enabled or Disabled
Disabled
Fibre Channel confirm
Enabled or Disabled
Disabled
Command reference number
Enabled or Disabled
Disabled
Read transfer ready
Enabled or Disabled
Disabled
Response timer
0-255
0
Interrupt delay timer
0-255
0
Data rate
0-2
2
Extended control block: This setting enables all other extended firmware settings.
The default is Enabled.
RIO operation mode: This setting specifies the reduced interrupt operation (RIO)
modes, if supported by the software device driver. RIO modes enable posting
18
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
multiple command completions in a single interrupt (see Table 5). The default is 0.
Table 5. RIO operation modes
Option
Operation mode
0
No multiple responses
1
Multiple responses, 16-bit handles, interrupt host
2
Multiple responses, 32-bit handles, interrupt host
3
Multiple responses, 16-bit handles, delay host interrupt
4
Multiple responses, 32-bit handles, delay host interrupt
Connection options: This setting defines the type of connection (loop or
point-to-point) or connection preference (see Table 6). The default is 2.
Table 6. Connection options
Option
Type of connection
0
Loop only
1
Point-to-point only
2
Loop preferred; otherwise, point-to-point
Nonparticipating hard ID: This setting is reserved. The default is Disabled.
Class 2 service: This setting enables Class 2 service parameters to be provided
during all automatic logins (loop ports). The default is Disabled.
ACK0: This setting determines the type of acknowledgment (ACK) used. When this
option is set to Enabled, sequence ACK is used. When this option is set to
Disabled, frame ACK is used. The default is Disabled.
Note: You must enable the Class 2 service setting to use the ACK0 setting.
Fibre Channel tape support: This setting is reserved for Fibre Channel tape
support. The default is Disabled.
Fibre Channel confirm: This setting enables the host to send the FCP
confirmation frame when requested by the target. The default is Disabled.
Command reference number: This setting is reserved for Fibre Channel tape
support. The default is Disabled.
Read transfer ready: This setting is reserved. The default is Disabled.
Response timer: This setting contains the value (in 100-microsecond increments)
used by a timer to limit the wait time for accumulating multiple responses. For
example, if this field is 8, the time limit is 800 microseconds. The default is 0.
Interrupt delay timer: This setting contains the value (in 100-microsecond
increments) used by a timer to set the wait time between accessing (DMA) a set of
handles and generating an interrupt. The default is 0.
Data rate: This setting determines the data rate. When this setting is 1, the FAStT
FC-2 Adapter runs at 2 Gb per second. When set to 2, the Fast!UTIL determines
Chapter 4. Using IBM Fast!UTIL
19
what rate your system can accommodate and sets the rate accordingly. The default
is 2 (the FAStT FC-2 Adapter runs at 1 Gb per second).
Scan Fibre Channel devices
Use this option to scan the Fibre Channel loop and list all the connected devices by
loop ID. Information about each device is listed, for example, vendor name, product
name, and revision. This information is useful when you are configuring your FAStT
FC-2 Adapter and attached devices.
Fibre Channel disk utility
Attention:
Performing a low-level format removes all data on the disk.
Use this option to scan the Fibre Channel loop bus and list all the connected
devices by loop ID. You can select a disk device and perform a low-level format or
verify the disk media.
Select host adapter
Use this option to select, configure, or view a specific adapter if you have multiple
adapters in your system.
20
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Chapter 5. Adapter operating environment and specifications
This chapter contains the FAStT FC-2 Adapter operating environment and
specification information.
Table 7. Adapter operating environment
Environment
Minimum
Maximum
Operating temperature
0°C (32°F)
55°C (131°F)
Storage temperature
-20°C (-4°F)
70°C (158°F)
Relative humidity (noncondensing)
10%
90%
Storage humidity (noncondensing)
5%
95%
Table 8. Adapter specifications
Type
Specification
Host bus
Conforms to Intel PCI Local Bus Specification, revision 2.2
and the PCI-X Addendum, revision 1.0.
PCI/PCI-X signaling
environment
3.3 V and 5.0 V buses supported
PCI/PCI-X transfer rate
v Support for 32 bit and 64 bit PCI bus at 33 MHz and 64
MHz
v Support for 64 bit PCI-X bus at 50 MHz and 100 MHz
v PCI transfer rate 264 MB per second maximum burst rate
for 33 MHz operation (ISP2310 chip)
v Support for dual address bus cycles
Fibre Channel specifications
v Bus type: fiber-optic media (shortwave 50 micron)
v Bus transfer rate: 200 MB per second maximum at
half-duplex and at 400 MB per second maximum
full-duplex.
v Interface chip: ISP2310 (PCI-X QLA23xx boards)
v Support for both FCP-SCSI and IP protocols
v Support for point-to-point fabric connection: F-Port Fabric
Login
v Support for FCAL public loop profile: FL-Port Login
v Support for Fibre Channel services class 2 and 3
v Support for FCP SCSI initiator and target operation
v Support for full-duplex operation
Processor
Single-chip design that includes a RISC processor, Fibre
Channel protocol manager, PCI/PCI-X DMA controller, and
integrated serializer/deserializer (SERDES) and electrical
transceivers that can auto-negotiate a data rate of 2 Gb per
second.
Host data transfer
64-bit, bus-master DMA data transfers to 528 MB per
second
RAM
RAM 256 KB of SRAM supporting parity protection
BIOS ROM
BIOS ROM 128 KB of flash ROM in two 64 KB, software
selectable banks. The flash is field programmable.
NVRAM
NVRAM 256 bytes, field programmable
© Copyright IBM Corp. 1998, 2001
21
Table 8. Adapter specifications (continued)
Type
Specification
Onboard DMA
Five-channel DMA controller: two data, one command, one
auto-DMA request, and one auto-DMA response.
Frame buffer FIFO
Integrated 4 KB transmit and 6 KB receive frame buffer
FIFO for each data channel
Connectors (external)
v LC-style connector that supports non-OFC, multimode
fiber-optic cabling using a small form factor (SFF)
fiber-optic transceiver module.
v Total cable length cannot exceed 500 meters.
22
Form factor
6.47 cm x 16.75 cm (2.54 in. x 6.6 in.)
Operating power
Less than 15 watts
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Appendix A. Getting help, service, and information
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your computer, and whom to call for service should it be necessary.
Getting information
Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through
the IBM Automated Fax System.
Using the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
products and support. The address for the IBM Personal Computing home page is
http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support
page that is specific to your hardware, complete with Frequently Asked Questions,
Parts Information, Technical Hints and Tips, and Downloadable Files. In addition,
you can choose to receive e-mail notifications whenever new information becomes
available about your registered products.
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada, you can receive, by fax, marketing and technical information on many
topics, including hardware, operating systems, and local area networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow
the recorded instructions, and the requested information will be sent to your fax
machine. In the U.S. and Canada, to access the IBM Automated Fax System, call
1-800-426-3395.
Getting help and service
If you have a problem with your server product, you will find a wide variety of
sources available to help you.
Using the documentation and diagnostic programs
Many problems can be solved without outside assistance. If you experience a
problem with your server product, the first place to start is the troubleshooting
© Copyright IBM Corp. 1998, 2001
23
information in your IBM documentation. If you suspect a software problem, see the
documentation, including README files and online help, that comes with the
operating system or application program.
Most IBM server products come with a set of diagnostic programs that you can use
to help you identify hardware problems. See the troubleshooting information in your
IBM documentation for instructions on using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages
on the World Wide Web where you can get the latest technical information and
download device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions.
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period, you can get help and information by telephone through the IBM
HelpCenter®. The following services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
v IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
v Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by
IBM, will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
v Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted
parts contain a 7-character identification in the format IBM FRU XXXXXXX.
v Identification of software problem sources.
v Configuration of BIOS as part of an installation or upgrade.
v Changes, modifications, or upgrades to device drivers.
v Installation and maintenance of network operating systems (NOS).
v Installation and maintenance of application programs.
Refer to your IBM Statement of Limited Warranty for a full explanation of IBM
warranty terms. Be sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from 9:00
a.m. to 6:00 p.m.
Note: Response times vary; may exclude some holidays.
In addition, you are eligible for IBM Start Up Support for 90 days after installation.
This service provides assistance for:
v Setting up your network operating system
v Installing and configuring interface adapters
v Installing and configuring network adapters
Please have the following information ready when you call:
v Machine type and model
24
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
v
v
v
v
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
Telephone numbers
Phone numbers are subject to change without notice. For the most up-to-date
phone numbers, go to http://www.ibm.com/pc/support/ and click Support Phone
List.
Country
Telephone number
Austria
Österreich
01-24 592 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
45 20 82 00
Finland
Suomi
09-459 6960
France
France
02 38 55 74 50
Germany
Deutschland
07032-1549 201
Ireland
Ireland
01-815 9202
Italy
Italia
02-7031 6101
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-514 5770
Norway
Norge
66 81 11 00
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-477 4420
Switzerland
Schweiz/Suisse/Svizzera
058-333 0900
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries or regions, contact your IBM reseller or IBM marketing
representative.
International Warranty Service
If you travel with your server product or relocate it to a country where your server
machine type is sold and serviced by IBM or by IBM resellers who are authorized to
perform warranty service, International Warranty Service is available for your server
product.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions
might apply at the time of service.
Appendix A. Getting help, service, and information
25
To determine whether your server product is eligible for International Warranty
Service and to view a list of the countries where service is available, go to
http://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM server
products are identified by their four-digit machine types. For more information about
International Warranty Service, see Service Announcement 601-034 at
http://www.ibm.com/. Click Support & downloads, click Announcement letters,
and click Announcements search. In the Search by letter number only field,
type 601-034, and click Search.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and service name might vary
by country or region.
For more information about these services, contact your IBM marketing
representative.
26
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Appendix B. Warranty information
This appendix contains the warranty period for your product, information about
obtaining warranty service and support, and the IBM Statement of Limited Warranty.
Warranty period
Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country or
region where service is performed.
Machine - IBM FAStT FC-2 Host Bus Adapter
Warranty period - Three years
Warranty service and support
With the original purchase of an IBM server product, you have access to extensive
support. During the IBM Machine warranty period, you may call IBM or your reseller
for problem-determination assistance under the terms of the IBM Statement of
Limited Warranty.
The following services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
v IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service, either on-site or at an IBM service center as
determined by IBM.
v Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
The following items are not covered under warranty service:
v Replacement or use of non-IBM parts. All IBM parts contain a 7-character
identification in the format IBM FRU XXXXXXX.
v Identification of non-IBM software problem sources.
v Installation of customer replaceable units (CRUs).
v Installation and configuration of machine code or licensed internal code that is
designated as customer installable.
If you do not register your server with IBM, you might be required to present proof
of purchase to obtain warranty service.
Before you call for service
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your server and software.
Most computers, operating systems, and application programs come with
information that contains troubleshooting procedures and explanations of error
© Copyright IBM Corp. 1998, 2001
27
messages and error codes. The information that comes with your server also
describes the diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating system
or application program.
Calling for service
Please have the following information ready:
v Machine type, model, and serial number
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see “Telephone
numbers” in the “Getting information, help, and service” chapter.
28
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term “Machine” means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term “Machine” does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from
defects in materials and workmanship and 2) conforms to IBM’s Official Published
Specifications (“Specifications”). The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your sales receipt
is the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty: The warranty does not cover the repair or exchange of a
Machine resulting from misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, or failure caused by a
product for which IBM is not responsible. The warranty is voided by removal or
alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free
operation of a Machine. Any technical or other support provided for a Machine
under warranty, such as assistance via telephone with “how-to” questions and those
regarding Machine set-up and installation, will be provided WITHOUT
WARRANTIES OF ANY KIND.
Warranty Service: To obtain warranty service for a Machine, contact IBM or your
reseller. If you do not register your Machine with IBM, you may be required to
present proof of purchase.
Appendix B. Warranty information
29
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service
for a Machine based on its country of installation. At its discretion, IBM or your
reseller will 1) either repair or exchange the failing Machine and 2) provide the
service either at your location or a service center. IBM or your reseller will also
manage and install selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to
you for replacement by you. You must return all defective CRUs to IBM within 30
days of your receipt of the replacement CRU. You are responsible for downloading
designated Machine Code and Licensed Internal Code updates from an IBM
Internet Web site or from other electronic media, and following the instructions that
IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours.
You represent that all removed items are genuine and unaltered. The replacement
may not be new, but will be in good working order and at least functionally
equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item. Many features, conversions, or upgrades involve the
removal of parts and their return to IBM. A part that replaces a removed part will
assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Limitation of Liability: Circumstances may arise where, because of a default on
IBM’s part or other liability, you are entitled to recover damages from IBM. In each
such instance, regardless of the basis on which you are entitled to claim damages
from IBM (including fundamental breach, negligence, misrepresentation, or other
30
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
contract or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring,
12 months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term “Machine” includes Machine Code and Licensed
Internal Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE
TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST
PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR
RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
Governing Law: Both you and IBM consent to the application of the laws of the
country in which you acquired the Machine to govern, interpret, and enforce all of
your and IBM’s rights, duties, and obligations arising from, or relating in any manner
to, the subject matter of this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:Any litigation arising
from this Agreement will be settled exclusively by the court of Rio de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section: To obtain warranty
service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378).
CANADA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
Appendix B. Warranty information
31
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section: Where IBM is in
breach of a condition or warranty implied by the Trade Practices Act 1974 or other
similar legislation, IBM’s liability is limited to the repair or replacement of the goods
or the supply of equivalent goods. Where that condition or warranty relates to right
to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired
for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:laws of the State of New York.
The following is added to this Section: Disputes and differences arising out of or in
connection with this Agreement shall be finally settled by arbitration which shall be
held in Singapore in accordance with the rules of the International Chamber of
Commerce (ICC). The arbitrator or arbitrators designated in conformity with those
rules shall have the power to rule on their own competence and on the validity of
the Agreement to submit to arbitration. The arbitration award shall be final and
binding for the parties without appeal and the arbitral award shall be in writing and
set forth the findings of fact and the conclusions of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of
the ICC. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of Hong Kong Special Administrative
Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
32
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:Any doubts
concerning this Agreement will be initially resolved between us in good faith and in
accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section: Where Machines are
not acquired for the purposes of a business as defined in the Consumer
Guarantees Act 1993, the limitations in this Section are subject to the limitations in
that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section: Both you and IBM consent to
the application of the laws of the State of New York (except when local law requires
otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and
obligations arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved
by friendly negotiations, failing which either of us has the right to submit the dispute
to the China International Economic and Trade Arbitration Commission in Beijing,
the PRC, for arbitration in accordance with its arbitration rules in force at the time.
The arbitration tribunal will consist of three arbitrators. The language to be used
therein will be English and Chinese. An arbitral award will be final and binding on all
the parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed
except for the part which the parties are disputing and which is undergoing
arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this
Statement of Limited Warranty apply to Machines purchased from IBM or an IBM
reseller.
Appendix B. Warranty information
33
Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark,
Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United
Kingdom, you may obtain warranty service for that Machine in any of those
countries from either (1) an IBM reseller approved to perform warranty service or
(2) from IBM. If you purchase an IBM Personal Computer Machine in Albania,
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic,
Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former
Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia,
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that
Machine in any of those countries from either (1) an IBM reseller approved to
perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
authorized service provider. You are responsible for transportation costs for
Machines located outside 50 kilometers of an IBM authorized service provider.
Governing Law: The applicable laws that govern, interpret and enforce rights,
duties, and obligations of each of us arising from, or relating in any manner to, the
subject matter of this Statement, without regard to conflict of laws principles, as well
as Country-unique terms and competent court for this Statement are those of the
country in which the warranty service is being provided, except that in 1) Albania,
Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of
Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia,
Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and
Uzbekistan, the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of
Finland apply; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central
African Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial
Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will
be construed and the legal relations between the parties will be determined in
accordance with the French laws and all disputes arising out of this Agreement or
related to its violation or execution, including summary proceedings, will be settled
exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,
Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi,
Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi
Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United
Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be
governed by English Law and disputes relating to it will be submitted to the
exclusive jurisdiction of the English courts; and 5) in Greece, Israel, Italy, Portugal,
and Spain any legal claim arising out of this Statement will be brought before, and
finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid,
respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the
first paragraph of this Section: The warranty for an IBM Machine covers the
functionality of the Machine for its normal use and the Machine’s conformity to its
Specifications.
34
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for
a cancellation of the respective agreement for such Machine and get your money
refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section: During the warranty
period, transportation for delivery of the failing Machine to IBM will be at IBM’s
expense.
Limitation of Liability: The following paragraph is added to this Section: The
limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2: IBM’s liability under this item
is limited to the violation of essential contractual terms in cases of ordinary
negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section: as to any
other actual direct damages, IBM’s liability will be limited to the total amount you
paid for the Machine that is the subject of the claim. For purposes of this item, the
term “Machine” includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:In such instances, regardless of the basis on which you
are entitled to claim damages from IBM, IBM is liable for no more than: (items 1
and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section: Except as expressly
provided in these terms and conditions, all statutory conditions, including all
warranties implied, but without prejudice to the generality of the foregoing all
warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:1. death or personal injury or physical damage to your
real property solely caused by IBM’s negligence; and 2. the amount of any other
actual direct damages, up to 125 percent of the charges (if recurring, the 12
months’ charges apply) for the Machine that is the subject of the claim or which
otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
Appendix B. Warranty information
35
The following paragraph is added at the end of this Section: IBM’s entire liability
and your sole remedy, whether in contract or in tort, in respect of any default shall
be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:In each such instance unless otherwise provided by mandatory law, IBM
is liable for no more than: 1. (unchanged) 2. as to any other actual damage arising
in all situations involving nonperformance by IBM pursuant to, or in any way related
to the subject matter of this Statement of Warranty, IBM’s liability, will be limited to
the total amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section: Unless otherwise
provided by mandatory law, IBM and your reseller are not liable for any of the
following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your
reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section: IBM’s entire liability
to you for actual damages arising in all situations involving nonperformance by IBM
in respect of the subject matter of this Statement of Warranty will be limited to the
charge paid by you for the individual Machine that is the subject of your claim from
IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph
of this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph: 3. breach of IBM’s obligations implied
by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods
and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section: IBM’s entire liability and your sole
remedy, whether in contract or in tort, in respect of any default shall be limited to
damages.
36
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Appendix C. Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 1998,
2001. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights —
Use, duplication or disclosure is subject to restrictions set forth in GSA ADP
Schedule Contract with IBM Corp.
© Copyright IBM Corp. 1998, 2001
37
Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
e-business logo
HelpCenter
IBM
ServerProven
Update Connector
xSeries
Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are
trademarks of Intel Corporation in the United States, other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
Other company, product, or service names may be the trademarks or service marks
of others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for approximately 1000 bytes, MB stands for approximately 1000000
bytes, and Gb stands for approximately 1000000000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and Gb stands for 1 000 000 000 bytes. Total user-accessible
capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
38
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven®, including but not limited to the implied warranties
of merchantability and fitness for a particular purpose. These products are offered
and warranted solely by third parties.
Unless otherwise stated, IBM makes no representations or warranties with respect
to non-IBM products. Support (if any) for the non-IBM products is provided by the
third party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Electronic emission notices
This device has been tested to the FCC limits and found compliant to the Class B
limits when installed in a personal computer. When used in other information
technology equipment, FCC compliance will be defined by the system. Refer to the
documentation that comes with the host system for the appropriate FCC emission
statement when this adapter is installed in equipment other than personal
computers.
Federal Communications Commission (FCC) statement
IBM FAStT FC-2 Host Bus Adapter
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
v Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Proper cables and connectors are available from IBM
authorized dealers. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Appendix C. Notices
39
Responsible party:
International Business Machines
Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
40
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Appendix C. Notices
41
42
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
Index
A
E
about this book xi
adapter
activity indicators 4
BIOS code update 9
components 4
hard ID settings 16
installing 5
operating environment 21
overview 1
preinstallation procedures 2
specifications 21
storage temperature 21
adapter default settings
>4GByte addressing 16
disable database load 17
drivers load RISC code 17
enable database updates 17
enable LIP full login 16
enable LIP reset 16
enable target reset 16
execution throttle 16
extended error logging 17
fast command posting 16
IOCB allocation 17
login retry count 16
LUNs per target 16
port down retry count 17
adapter features 2
Australia and New Zealand Class A statement
European Union EMC Directive conformance Class A
notice 40
extended firmware settings
ACK0 18
class 2 service 18
command reference number 18
connection options 18
data rate 18
extended control block 18
Fibre Channel confirm 18
Fibre Channel tape support 18
interrupt delay timer 18
nonparticipating hard ID 18
read transfer ready 18
response timer 18
RIO operation mode 18
F
40
B
before you begin installing
the FAStT FC-2 Host Bus Adapter
BIOS code update 9
from Support CD 9
from Update Utility diskette 11
2
C
cables
connecting fiber optic 5
LC-LC Fibre Channel 6
routing 5
Canadian electronic emission Class A notice
Class A electronic emission notice 40
D
device drivers 9
devices, handling static-sensitive
© Copyright IBM Corp. 1998, 2001
3
Fast!UTIL options
adapter hard ID settings 16
advanced adapter settings 16
extended firmware settings 18
raw NVRAM data 16
restore default settings 16
scan Fibre Channel devices 20
scan Fibre Channel disk utility 20
select host adapter 20
Fast!UTIL settings
Configuration Settings menu 16
host adapter settings 15
options 15
selectable boot settings 16
starting 15
using 15
FAStT FC-2 Host Bus Adapter
features 2
installation 5
FCC statement 39
Fibre Channel overview 2
form factor 22
H
40
handling static-sensitive devices
host adapter bracket
installation 5
removal 5
host adapter settings
BIOS 15
frame size 15
hard loop ID 15
loop reset delay 15
3
43
I
troubleshooting
Fibre Channel 7
hardware 7
installation problems 7
system configuration 7
installing
adapter device drivers 9
FAStT FC-2 Adapter 3
J
U
Japanese Voluntary Control Council for Interference
(VCCI) statement 41
United Kingdom electronic emission Class A notice
updating the BIOS
using the command prompt 9
using the utility diskette 11
L
LC-LC Fibre Channel cable
3
W
warranty information 27
World Wide Web
installing device drivers from
N
notes, important 38
notices
electronic emission, Australia and New Zealand
electronic emission, Canada 40
electronic emission, Class A European 40
electronic emission, Japanese 41
electronic emission, Taiwan 41
electronic emission, United Kingdom 40
FCC statement 39
40
O
operating environment
21
P
PCI bus slot
master 6
subordinate 6
PCI bus-master slot defined 6
PCI-X bus-master slot defined 6
PCI/PCI-X
signaling 21
transfer rate 21
Q
QLA2310 components
4
R
restore default settings
16
S
selectable boot settings 16
specifications, adapter 21, 22
T
Taiwan electrical emission statement
trademarks 38
44
41
IBM FAStT FC-2 Host Bus Adapter: Installation and User’s Guide
9
40
[email protected]
Part Number:
48P9815
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
48P9815
0448P9815
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