Compaq | Armada e500 - Notebook PC | Microsoft Windows Millennium Edition on Compaq Armada E700

White Paper
November 2000
13VZ-1200A-WWEN
Prepared by CPCG Software
Product Management
Compaq Computer Corporation
Microsoft Windows Millennium
Edition on Compaq Armada
E700, M700, E500, V300, and
M300
Contents
Introduction..................................3
Requirements and
Dependencies ..............................3
System Requirements .................3
Manual Upgrades.........................4
Observed Anomalies ...................6
Appendices ..................................7
A.
System ROM Versions .......7
B.
First Time Docking.............7
C.
Removing Software ...........7
D.
SoftPaq Descriptions.........8
Q & A.............................................9
List of Tables
Table 1 – Compaq SoftPaqs for
Microsoft Windows 2000
Professional ...........................6
Table 2 - Current Compaq ROM
Versions ................................7
Table 3 – SoftPaq Descriptions.....8
Abstract: To enhance the experience of home computer users,
Microsoft launched Windows Millennium Edition (Windows Me) in
September of 2000. This operating system provides enhancements
geared towards improving functionality in the areas of PC health,
digital media, home networking and the online experience. The focus
of Windows Me is on the home user.
Customers who prefer an operating system designed for the
corporate environment should evaluate Microsoft Windows 2000,
which provides a level of stability and security that is well suited for
the demands of a corporate user. With enhanced ease of use,
management, and security, the total cost of ownership (TCO)
benefits of Windows 2000 outweigh those of other operating
systems.
For customers who have standardized on a previously released
Microsoft operating systems, Compaq will continue to offer
Windows NT Workstation 4.0, Windows 95, and Windows 98SE
preinstalled on select Armada models.
Compaq has performed testing in order to provide information for
those customers who wish to install this unsupported operating
system.
This white paper provides a list of software drivers and utilities that
have been tested with Windows Me on Compaq Notebook 100 and
Armada M300, V300, E500, E700 and M700 Computers. Anomalies
that have been observed after upgrading to Windows Me are also
documented. This paper does not cover issues that have been
documented in the Microsoft readme.txt files and FAQs on the
Windows Millennium Edition CD or on the Microsoft Web site at
http://www.microsoft.com/Windowsme
and
http://support.microsoft.com/support/tshoot/default.asp.
This document is intended for Compaq personnel and customers
needing information on installing Microsoft Windows Millennium
Edition and applicable Compaq value-added drivers and applications
on selected Compaq Armada portable products.
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
2
Notice
The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT
WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS
INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES
WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF
COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying
such products. Nothing herein should be construed as constituting a further or additional warranty.
This publication does not constitute an endorsement of the product or products that were tested. The
configuration or configurations tested or described may or may not be the only available solution. This test
is not a determination or product quality or correctness, nor does it ensure compliance with any federal,
state, or local requirements.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Compaq, Contura, Deskpro, Fastart, Compaq Insight Manager, LTE, PageMarq, Systempro, Systempro/LT,
ProLiant, TwinTray, ROMPaq, LicensePaq, QVision, SLT, ProLinea, SmartStart, NetFlex, DirectPlus,
QuickFind, RemotePaq, BackPaq, TechPaq, SpeedPaq, QuickBack, PaqFax, Presario, SilentCool,
CompaqCare (design), Aero, SmartStation, MiniStation, and PaqRap, are registered with the United States
Patent and Trademark Office.
Netelligent, Armada, Cruiser, Concerto, QuickChoice, ProSignia, Systempro/XL, Net1, LTE Elite,
Vocalyst, PageMate, SoftPaq, FirstPaq, SolutionPaq, EasyPoint, EZ Help, MaxLight, MultiLock,
QuickBlank, QuickLock, UltraView, Innovate logo, Wonder Tools logo in black/white and color, and
Compaq PC Card Solution logo are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, Windows, Windows NT, Windows NT Server and Workstation, and Microsoft SQL Server for
Windows NT are trademarks and/or registered trademarks of Microsoft Corporation.
NetWare and Novell are registered trademarks and intraNetWare, NDS, and Novell Directory Services are
trademarks of Novell, Inc.
Pentium is a registered trademark of Intel Corporation.
Copyright ©2000 Compaq Computer Corporation. Printed in the U.S.A.
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
White Paper prepared by Software Product Marketing
First Edition (November 2000)
Document Number 13VZ-1200A-WWEN
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
3
Introduction
This white paper discusses installing Microsoft Windows Millennium Edition (Me) on selected
Compaq Armada portable products. The document provides basic instructions for the installation
process and observed anomalies that users may experience after upgrading. The information
contained in this white paper is current as of the date of publication. Anomalies other than those
documented in this white paper may be experienced. Customers who upgrade to this operating
system will not receive the same level of assistance as with our supported operating systems for
these
Armada
platforms.
It
is
recommended
that
you
refer
to
http://www.compaq.com/support/files/portables/us/index.html for the most current files. Also, since
upgrading is a user data destructive process, we can’t stress enough:
CAUTION: You must back up all user data prior to installing
or upgrading to Microsoft Windows Millennium Edition.
Requirements and Dependencies
Before beginning the installation for any of the platforms, obtain the items listed below.
During installation of the operating system and Compaq provided deliverables, you will need one
blank, high-density floppy diskette to create a startup disk (recommended) and up to three
additional, blank, high-density floppy diskettes.
The following items can be obtained directly from Microsoft:
Microsoft Windows Millennium Edition CD, Certificate of Authenticity and
documentation
The following items can be obtained from Compaq:
The latest Compaq Support Software CD containing all updated drivers and deliverables
needed in the section, “Installation of Compaq Drivers and Enhancements.” The Compaq
Support Software CD is updated monthly and is available either via an annual
subscription or as a one-time purchase. The user interface mirrors the Compaq Website.
Alternatively, all files may be obtained from the Compaq Website at
http://www.compaq.com/support/files/portables/us/index.html .
IMPORTANT: It is highly recommended that you obtain the latest version of the drivers and
enhancements for your computer. Previous versions may not work as well or may increase the
number of anomalies.
The most current available ROM for your platform. See Appendix A, “Determining your
ROM Version and Upgrading if needed,” for information on determining your current
ROM version and how to update if necessary.
System Requirements
Refer to Microsoft’s Windows Me website to ensure your system meets the minimum hardware
requirements for installing Windows Me.
http://www.microsoft.com/WindowsMe/
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
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Manual Upgrades
Clean Install
The following guidelines are provided for those customers who are installing Microsoft
Windows Me on a clean hard hard drive. This is the recommended method of installation for any
operating system.
Before you begin:
It is strongly recommended that the following steps be executed prior to the installation or
upgrade of Microsoft Windows Me. Failure to comply with these recommendations may result
in an unsuccessful or unstable installation.
1. Backup all files.
2. Make sure that the system is undocked external peripheral devices are disconnected, and
there are no PC Cards in the PCMCIA slots when installing the drivers.1
3. Since no two-network setups are the same, it is highly recommended that you do not set
up any networking components. You should contact your Network Administrators, and
have them properly set up the networking portions of Microsoft Windows Me.
4. It is strongly recommended that after all of the additional software programs and drivers
have been installed, you update the Emergency Repair Disk by choosing !Start,
Programs, Accessories, System Tools, Backup, Emergency Repair Disk.
Installation Order:
All software must be manually installed in the following order:
1. Checking for Current BIOS.
2. Update the System BIOS ROMpaq.
3. Install the Microsoft Windows Me operating system.
4. Proceed with installation of any components or Compaq enhancements for the
appropriate Armada Family and model.
5. Install any user applications that are compatible with Windows Me.
Check and Upgrade BIOS:
Note: It is important that you upgrade your BIOS before installing Windows Me.
1. Start your Armada system using the current operating system.
2. Check for Current BIOS using either;
a. Computer Setup.
b. Simultaneously pressing Function + ESC after the Operating System is booted.
1
See Appendix C, “First Time Docking” for information on docking your Armada Portable for the first time.
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
5
3. Cross check the above revision with the latest release on Compaq’s WEB Site (also
located in Appendix A) for your Computer model and System BIOS.
4. Download the newer version onto a floppy disk, boot from the disk, and follow the onscreen instructions to install the new System ROM BIOS.
Windows Me OS Installation:
Refer to the Microsoft provided Quick Start Guide and follow the instructions listed to install
your new copy of the Windows Me Operating System.
Armada Drivers, Utilities and Applications:
SoftPaqs that have been tested with Microsoft Windows Me is available via the Compaq
Website.
These files are available at http://www.compaq.com/support/files/portables/us/index.html.
Use the following steps to locate the proper support software:
1. Select the appropriate Armada Family (M700, M300, etc.).
2. Select the model that corresponds with your computer, if necessary.
3. Select Windows 98 from the Operating System list.
4. Select the Locate Software button.
The SoftPaqs required to support the selected family and model will be displayed.
Manual Upgrade from Windows 98:
1. Repeat the steps above listed under the Before You Begin, Installation Order, and Check And
Update BIOS sections.
2. Remove the drivers, utilities and applications by following the instructions in Appendix B.
3. Install Windows Me by following the directions supplied in Quick Start Guide.
4. Insert the computer into the docking station, if necessary.
5. Reconnect external peripherals and PC Cards and configure each separately.
Installation of Compaq Drivers and Enhancements
Table 1 lists the Windows 98 versions of drivers and enhancements, available as of the
publication of this white paper and used for testing under Windows Millennium. You should
always check the Compaq Website for the complete, up-to date list of available drivers and
enhancements.
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
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TABLE 1 – COMPAQ SOFTPAQS USED FOR MICROSOFT WINDOWS ME TESTING
Family
Driver/Enhancement
Version
Profile
Install Order
Armada M700/
E700/E500/V300/
M300
System ROMPaq
See Appendix B
Basic
FIRST
ATI Mobility Video Driver for Windows 98
1.00 A
Basic
SECOND
M2E Audio Driver
5.12 A
Basic
THIRD
MultiBay Plug and Play Manager
2.00 E
Basic
FOURTH
Easy Access Button Software
1.00 B
Basic
N/A
Hot Key Support
1.00 H
Basic
N/A
Intel Speedstep Technology Applet
1.00 B
Basic
N/A
Mini PCI Communications Support Software
and Drivers
1.0 A
Basic
N/A
Compaq Armada Dock Driver
1.20 C
Enhanced
N/A
Security32
2.20 D
Enhanced
N/A
WinDVD
1.00 D
Enhanced
N/A
Diagnostic for Windows 98
3.00 F
Full
N/A
System BIOS Update
1.12.00 A
Basic
FIRST
Keyboard ROM Update Utility
1.14.00 A
Basic
SECOND
Notebook 100 Video Driver
5495-58 A
Basic
THIRD
Notebook 100 Audio Driver for Windows 98
1.11 A
Basic
FOURTH
Hibernation Utility
1.00 A
Basic
N/A
Notebook 100 HSP56 Modem Driver
R2.2 Build 1038
Basic
N/A
External Keypad Numlock Utility
1.00 A
Basic
N/A
Diagnostics for Windows
3.01 F
Full
N/A
Notebook 100
Observed Anomalies
This sections lists the anomalies that were identified during the functional test of Windows Me
on the Compaq Armada M300, V300, E500, E700 and M700 Computers. No anomalies were
observed with the Notebook 100.
ArmadaStation I and II
A faint chirping sound is emitted from the base while docked while running under Windows Me
or Windows 2000. Disable the Infrared port in Control Panel to eliminate this behavior.
All models
The notebook may not successfully hot dock or undock if the latest software drivers and utilities
are not installed.
When resuming from Standby or Hibernation while docked may generate unstable behavior from
the notebook and/or docking station. Enabling any sleep state while docked is not recommended.
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
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Appendices
A. System ROM Versions
To determine your Armada system ROM revision, use either Compaq’s Inspect utility or Compaq
Diagnostics for Windows. Table 2 shows the latest system ROM BIOS versions at the time of
publication of this document.
TABLE 2 - CURRENT COMPAQ ROM VERSIONS
Portable Family
Current System ROM
Version
Armada E700/M700
686H_2000.0804 B
Armada E500/V300
686N_2000.0826 A
Armada M300
686R_2000.0808 A
A. First Time Docking
Before docking, you need to ensure that all of the specific drivers and support software for your
Armada notebook have been installed. Please refer to table 1 for a list of deliverables that are
required. Each deliverable SoftPaq contains installation instructions.
Compaq strongly recommends a “cold dock” for the user’s first docking under Microsoft
Windows Millennium Edition. Properly shutdown your computer by clicking
!Start → Shut Down… Select “Shut down the computer?” and then click Yes. If your system
requires to be manually turned off, do so now. Place the computer in the docking station or
convenience base and then turn on the unit’s power.
A. Removing Software
If you choose to manually upgrade to Windows Me, a number of Compaq value-added drivers,
utilities, and applications must be removed from your system. It is highly recommended that
these be removed before you install Windows Me. Table 3 outlines this information.
Under Windows 98, applications and utilities can be removed by going to Start → Settings
Control Panel → Add/Remove Programs …
TABLE 3 – SOFTWARE TO REMOVE
Name
Compaq Floppy Alert (E700 only)
Easy Point IV
Insight Management Agents
Insight Management Web Agents
Netflex-3 Ethernet Drivers
Power Management
Power Management Enhancements
Remote Management
Synaptics TouchPad Driver
System Enhancements
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
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A. SoftPaq Descriptions
These Internet resources are available for installation support for your Armada portable:
TABLE 4 – SOFTPAQ DESCRIPTIONS
Name
Description
3Com Etherlink 10/100 PCI NIC
Supports PCI NIC that is used in select Armada docking station models
3Com Global MiniPCI 56K (V.90) Modem
Enables internal Modem device on select E700 & M700 models
Compaq Check Dock Utility
Identifies supported docking stations for E500 and V300 models
Compaq Floppy Alert (E700 only)
Verifies that the floppy is installed in the correct internal MultiBay
Diagnostics
Provides tools to test hardware components
Easy Point IV
Provides added functionality for the stick pointing device
Hot Key Support
Allows users to quickly access BIOS and Operating System features
Insight Management Agents
Provides asset management, security features and alerting capabilities
Insight Management Web Agents
Provides Web based asset management, security features
and alerting capabilities
M2E Audio Driver
Enables the integrated Audio hardware
Mini PCI Communications Support and
Drivers
Enables internal Modem and Modem/NIC Combo devices and supports
Intel PCI NIC that is used in select Armada docking station models
MultiBay Plug and Play Manager
Provides support for swapping MultiBay devices
Netflex-3 Ethernet Drivers
Enables the integrated network adapter on ArmadaStation I and II
Power Management
Allows users to customize power requirements of the PC to maximize
battery life and set up hibernation functionality
Power Management Enhancements
Increases battery life by managing SMART drive data collection
Rage Video Drivers
Enables the integrated Video hardware
Remote Management
Enables system administrator to update client ROM and setup
over the network
Security 32
Allows users to access Compaq security options
Synaptics TouchPad Driver
Provides added functionality for the touchpad pointing device
System Enhancements
Provides users with an easy to install compilation of hardware-enabling
operating system enhancements and fixes
System ROMPaq
System Firmware
Worldport Application
Allows homologation of 3Com modems
Microsoft Windows Millennium Edition on Compaq Armada E700, M700, E500, V300, and M300
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E. Q & A
Why doesn’t Compaq provide full support for Windows Me on Armada notebooks?
Microsoft Windows Me has been developed to provide enhanced features for home PCs.
Compaq does not support Windows Me on our commercial products. The following Operating
Systems are supported on our current Armada E700, M700, E500, M300 and V300 models:
Windows 2000, Windows NT 4.0, Windows 98, and Windows 95.
If support is not provided for Windows Me on Armada notebooks, what is the purpose of
this white paper?
Testing has been performed on the Armada E700, M700, E500, V300, and M300 families with
Windows Me by Compaq Engineering, and it has been found that specific drivers work with
some anomalies. Observed anomalies have been documented in this whitepaper for customers
who choose install this unsupported OS.
What operating systems will I be able to upgrade to Windows Me?
Windows 95 and Windows 98 will be able to upgrade directly to Windows Me. The upgrade
testing performed by Compaq was based on preinstalled Windows 98 SE. No testing was
performed on Windows 95 upgrades. It is strongly recommended that anytime an operating
system is installed, it is done on a newly formatted hard drive. This typically provides the most
satisfactory results.
Is Compaq making Windows Me specific hardware device drivers available for Armada
notebooks?
Not for any of our currently shipping products.
Are third-party hardware device drivers available for Windows Me?
Drivers for many devices, including most displays and printers, are included in the OS, but some
additional drivers are being made available by hardware vendor. Check with Microsoft for
drivers included in the OS or check with the hardware vendor for Windows Me compatible
drivers.
What hardware does Windows Me require?
See http://www.microsoft.com/WindowsMe/. You may also want to check Microsoft's Hardware
Compatibility List (HCL) at http://www.microsoft.com/hcl/default.asp.
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