Useand Care Guide Undercounter Dishwashers TUD3OOOW TUD2OOOW Thank you for choosing Estate appliance. an This Use and Care Guide will helo vou operate and maintain your new, quality-built undercounter dishwasher. Keep this Use and Care Guide in a safe place for future reference. Please complete and mail the Owner Registration Card provided with this product. Then complete the form below. Have this information ready if you need service or call with a question. - Copy model and serial numbers from label (see diagram on page 3) and purchase date from sales slip. Keep this book and sales slip together in a handy place. l Serial Number Service Date Company Phone Number for h is your responsibility to be sure your dishwasher: Is installed by a qualified installer. . Has been installed where it is protected from the elements. . Has been installed on a floor strong enough to support its weight. . Has been properly connected to electricity, water and drain.* . Has been properly electrically grounded.* Has had all hang tags and temporary labels removed. . Is not used by children or anyone unable to operate it properly. . Is properly maintained. l l *See Installation information. Model Number Purchase You are responsible Instructions for complete Contents Page Important Safety lnstructlons -2 2 Energy Ssvlng Tips 3 Using Your Dishwasher 3 Before starting dishwasher Starting dishwasher Cycle and options (Model TUD2000W) Cycles and options (Model TUD3000W) To add a dish after starting (Model TUD3000W) Changing a setting (Model TUD3000W) Proper Loading Bottom rack loading Top rack loading ^.. . a _. I. srtverware casket ioaarng P Adding Detergent 5 Using Rinse Agent Dishwasher Care And Cleaning -; For Best Results 7 Common Dishwashing Problems 11 Before You Call For Service If You Need Assistance. Service 12 Or Replacement Parts . 12 Warranty - I 1 Important Safety Instructions To reduce the risk of fire, electrical shock, or injury when using your dishwasher, basic precautions Including the following: Read all lnstructlons before using the dishwasher. . Properly connect to electricity and water. DISHWASHER MUST BE ELECTRICALLY GROUNDED. Read the Installation Instructions for details. Be sure your dishwasher is installed on a level floor that will hold the weight, and in an area suitable for its size and use. When discarding an old dishwasher, always remove the door to prevent accidental entrapment or suffocation. REMEMBER, use your dishwasher only for the job it was designed to do. Store dishwasher detergent in a cool, dry place WHERE CHILDREN CAN’T REACH IT. l l l l l l Use ONLY detergents and rinse agents recommended for use in a dishwasher. Locate sharp items and knives so that they are not likely to damage door seal or cut the user. DO NOT let children play in or on the dishwasher. . DO NOT reach into the area below the bottom rack until the heating element has cooled for at least 20 minutes. . DO NOT wash plastic items unless marked “Dishwasher Safe” or the equivalent. If not marked, check manufacturer’s recommendations. DO NOT use your dishwasher unless all enclosure panels are properly:in place. . DO NOT sit on, stand on or abuse the dishwasher door or dish racks. DO NOT tamper with controls. l l l l l follow If hot water has not been used recently (usually two weeks or longer), hydrogen gases may build up in the water heater and the hot water pipes. HYDROGEN GAS IS EXPLOSIVE. To prevent Injury or damage, before using your dishwasher, turn on all hot water faucets and allow water to run for several minutes. Thls will allow gases to escape. Do not smoke or use any open flame near the faucet while it Is open. Disconnect electrical power to the dishwasher before attempting to service. . DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion. l l SAVE THESE INSTRUCTIONS I I Energy Saving Tips You can help save energy if you: 1. Wash full loads. Running a half-filled dishwasher uses the same amount of electricity and hot water as a fully loaded machine. 2. Air dry dishes when you don’t need a rapid drying cycle. Allow longer drying times (overnight). Use a rinse agent to improve drying. Page 2 3. Load correctly for best washing results. Incorrect loading may cause poor washing and the need to rewash all or par-l of the load. 4. Do not pre-rinse normally soiled dishes. Use the recommended amount of detergent for good washing results without hand rinsing. 5. Use your dishwasher during off-peak hours. Local utilities recommend this to avoid heavy usage of energy at certain times of day. 6. Kitchen cleanup can be done quickly and efficiently through the use of your dishwasher. Most appliance parts that can fit in the dishwasher can be cleaned by it. Burned-on soil, however, should be cleaned by hand. I r Using Your Dishwasher Models TUD3000W TUD2ooOW The drawings in this book may vary slightly from your dishwasher model. They are designed to show the different features of all the models covered by this book. NOTE: Your model may not include all the features shown. (shown) Before starting r - II Spray tower I I Rack bumper Silverware I Water inlet opening protector basket Filter system screen (not shown) I F Lower spray arm Overfill protector Detergent dispenser w Access panel s Door color panel Heating element ’ ‘Rinse agent dispenser Model and serial number label (on right side) Cycle and options (Model TUD2OOOW) Wash cycle A double wash for moderate to heavily soiled loads. (The Energy Guide Label data is based on this cycle.) Select the mark next to WASH with the Cycle Control Knob. The cycle sequence will be: Wash+Rinse+Rinse+Wash+Rinse+Rinse+ Rinse+Dry+Off Dry Select options If the HEATED DRYING Option Selector Button is pushed, air in the dishwasher is heated during the “dry” part of the cycle. For best drying results, use a liquid rinse agent. If the ENERGY SAVER Option Selector Button is pushed, air in the dishwasher is not heated. Using this option helps save energy, but dishes take longer to dry (overnight) and some water spotting. may result.Some items (such as plastics) may need towel drying. For best drying results, use a liquid rinse agent. dishwasher 1. Read “Important Safety Instructions” on page 2 before starting your dishwasher. 2. Properly load the top and bottom racks, and silverware basket. See pages 4 and 5. 3. Spin the lower spray arm to make sure nothing will stop it from turning freely. 4. Add detergent. See page 5. 5. Check rinse agent dispenser. See page 5. 6. Push door firmly when closing and it will automatically latch. 7. Run hot water at sink nearest dishwasher until it is hot. Turn it off. Starting dishwasher NOTE: If the door is latched, you will hear cycles start and stop as the knob passes each cycle mark. This is normal and will not hurt the dishwasher. If you prefer, you can set cycles with the door unlatched. Model TUD2000W 1. Select a drying option. 2. Turn the Cycle Control Knob clockwise to point to WASH. The dishwasher will automatically start the cycle. Model TUD3000W 1. When using any cycle except Pots 8 Pans, select a drying option. (Select AIR DRY for the Rinse & Hold Cycle.) Drying options may be changed by pushing an Option Selector Button again. 2. Turn the Cycle Control Knob clockwise to point to a desired cycle. When using the Pots 8 Pans Cycle, you must also push the POTS & PANS Selector Button. The dishwasher will automatically start that cycle. Continued on next page Page 3 Cycles and options (Model TUD3OOOVV) Pots b Pans Cycle A double wash for maximum cleaning of cookedan or baked-on foods. The Heat Dry Option is automatically selected during this cycle. Push the POTS 8 PANS Cycle Selector Button and select the mark next to POTS 8 PANS with the Cycle Control Knob. The cycle sequence will be: Wash+Rinse+Rinse+Wash-+Rinse+Rinse+ Rinse+Dry+Off Normal Wash Cycle A double wash for moderate to heavily soiled loads. (The Energy Guide Label is based on this cycle.) Push the HEAT DRY Option or AIR DRY Option Selector Button and select the mark next to NORMAL WASH with the Cycle Control Knob. The cycle sequence will be: Wash+Rinse+Wash+Rinse-+Rinse+ Rinse-+Dry+Off LIGHT WASH Cycle A single wash for light to moderately soiled loads. Push the HEAT DRY Option or AIR DRY Option Selector Button and select the mark next to LIGHT WASH with the Cycle Control Knob. The cycle sequence will be: Rins@Wash-+Rinse,Rinse+Rinse+Dry-+Off 2. Lii up on the door latch to unlatch door and stop the cycle. Don’t open the door until the spray arm stops spinning. 3. Open the door and add the dish. 4. Close the door. Do not latch it. Wait 30 seconds for air in the dishwasher to warm up. This helps reduce the amount of moisture that can come from the vent when restarting the cycle. 5. Press the door to latch it. The dishwasher will start from where it stopped. Rinse & Hold Cycle For rinsing a few items to be washed one or more days later. Cycle time is about 10 minutes. Do not use detergent. Use Air Dry Option only. Heat Dry Option may cause food to bake on dishes. Select the mark next to RINSE & HOLD with the Cycle Control Knob. Push the AIR DRY Option Selector Button. The cycle sequence will be: Rinse+Rinse+Off Drying options Changing a setting (Model TUD3OOOW) if the HEAT DRY Option Selector Button is pushed, air in the dishwasher is heated during the “dry” part of the cycle. For best drying results, use a liquid rinse agent. tf the AIR DRY Option Selector Button is pushed, air in the dishwasher is not heated. Using this option helps save energy, but dishes take longer to dry (overnight) and some water spotting may resutt. Some items (such as plastics) may need towel drying. For best drying results, use a liquid rinse agent. You can change a setting anytime during any cycle. 1. Lii up on the door latch to unlatch the door and stop the cycle. 2. Turn the Cycle Control Knob clockwise to the cycle you want. 3. Be sure the detergent dispensers are filled properly for the new cycle. When changing the dial from LIGHT WASH to NORMAL WASH or POTS 8 PANS, detergent is released. Reload covered section of dispenser before starting Normal Wash or Pots 8 Pans Cycles (see page 5). 4. Press door firmly to latch it. The dishwasher will automatically start the new cycle. To add a dish after starting (Model TUD3OOOW) 1. To be sure the added item is washed and rinsed, make sure the Cycle Control Knob has not passed LIGHT WASH. Proper Loading Preparation for loading tt is not necessary to rinse dishes before putting them into the dishwasher. Just remove large pieces and quantities of food and bones. The filtering system helps keep food particles out of the wash water. Small particles are flushed away as water is pumped out. Larger particles are trapped on the filter screen system. Refer to “Dishwasher care and cleaning” on page 6 for filter scI!en cleaning instructions. Alwtiys’ Iliad d&e5 sb;’ ‘sdiltid Siiif~c~s are reached by spray from rotating spray arm. Water must be able to drain off completely for best drying results. Be careful to separate items so spray can reach all surfaces. Page 4 Bottom rack loading Items with cooked-on or driedan food should be loaded in the bottom rack with soiled surfaces facing inward to the spray. Mixed load Make sure pot handles do not stop rotation of arm must move freely. Load items so. they do he .sprqy tpwer.. Securely place heavily face down in rack. l l l Dish load Place plates, soup bowls, etc., between prongs and facing the spray. Do not place items directly over spray tower. l l not block or aver Utensil load Load cookie sheets, cake pans and other items at sides or back. Loading items in front may keep water spray from reaching detergent. dispenser. soiled cookware NOTE: and other items spray arm. Spray l Do not load glasses, cups or plastic items in the bottcm rack. . When lower rack is removed, replace with bumpers in front. l Mixed load Load plastic items only in the top rack. Only plastic items marked “Dishwasher Safe” are recommended. Plastic items can meft in the bottom rack. Load plastic items so the force of the spray does not move them during the cycle. Top rack loading l The top rack is designed for cups, glasses and smaller items. Cup and glass load Place so open ends face down for cleaning and draining. Load glasses in top rack only. Bottom rack is not designed for glasses. Damage may occur. l l l Utensil load Small bowls, pans and other utensils can be placed in the top rack. l Silverware basket loading Mix items in each section of the basket with some pointing up and some down. Small items-baby bottle caps, jar lids, etc.-can be put in any section. Load the silverware basket while in or out of the bottom rack. The loaded basket should be in the center front of the bottom rack. l l l Place items in the rows between prongs. Placing them over the prongs can lead to breakage. Be sure lightweight items are held firmly in place. China, crystal and other delicate items must not touch each other during dishwasher operation. Damage may occur. j gt$ei;$g;i;ke Load forks and spoons so they don’t nest together. Spray can not reach nested items. Adding Detergent What type of detergent to use Use automatic dishwasher detergent only. Other detergents are too mild and much too sudsy to work in the dishwasher. Different brands of dishwasher detergent have different amounts of phosphorus for softening water. If water is hard and phosphorus content is low (6.0% or less), you may need to use more detergent or use a brand with a higher phosphorus content (6.7% or higher). Do not add detergent until you are ready to wash. Fresh automatic dishwasher detergent is necessary for best washing results. Store detergent tightly closed in a cool, dry place. The detergent dispenser Cover Cover latch Using Rinse Agent Put detergent in both sections for cycles with two washes (see pages 3 and 4). Put detergent only in the covered section for cycles with one wash (see page 4). 9 Push the cover down until it is latched. l l Detergent in the open section falls into the dishwasher when the dcor is closed. The covered section opens automatically when the main wash starts. NOTE: It is normal for cover to open partially when dispensing detergent. The cover will open fully when the door is opened. How much detergent to use The amount of detergent to use depends on the hardness of your water. H too little is used, dishes won’t be clean. However, if too much is used in soft water, glassware will begin to etch. Find out your water’s hardness by asking your local water department, water softener company or county extension agent. HARD-Fill 1 or both sections to top line if water hardness is 8 or more grains per gallon, or 136 or more parts per million. . MEDIUM-Fill 1 or both sections to middle line if water hardness is 5 to 7 grains per gallon, or 85 to 119 pans per million. SCFT+.ill, 1,or both sactions to bottom fine if water hardness’is 0 to.49rains pei gallon, or 0 to 68 parts per million. l Use wtired bec(ion aiiie’ loi cycl&s .tith one wash Use both sections ‘7bi Cyd& W;ih ‘twij’ washes The detergent dispenser has one section with a cover and one without. Make sure sharp items (knives, forks, skewers, etc.) are put in point down. l Keep the rinse agent dispenser filled with a liquid rinse agent. A rinse agent greatly Improves the drying of dlshes by helping water flow off of them durlng the fast rinse. A rinse agent also keeps water from forming droplets and drying as spots. A small amount of rinse agent is automatically released into the rinse water during the final rinse of each cycle. For best drylng results, check the dispenser perlodically to see If ft needs refilling. The center of the Fill Indicator Cap will be clear when dispenser needs refilling. An “E” will also be visible inside the dispenser when the cap is removed and the dispenser is empty. The dispenser will hold 6 ounces of rinse agent. Under normal conditions, this will last about 3 months. You do not have to wait until the dispenser is empty to refill it. but do not 0vedil.f it. Make sure the dishwasher door is fully open when filling the dispenser. Do not fill past the smallest opening in the lower part Continued on next page Page 5 I of the dispenser. ff you overfill, excess rinse agent can come out. This will not harm the dishwasher, but could cause over-sudsing. Clean up any spilled rinse agent with a damp cloth. Replace the Fill Indicator Cap and keep it tightly closed. NOTE: Because your dishwasher is designed to use a liquid rinse agent, you do not need to use a solid or bar-type rinse agent. Dishwasher Care And Cleaning Exterior Regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary, in most cases, to keep the outside of your dishwasher nice Imking and clean. For Best Results Hot water Is a must For best cleaning and drying results, water should be at least 140°F (60°C). TO have a reliable hot water supply: Maintain I 40°F (60°C) water supply at central water heater. To check water temperature, turn on hot water faucet nearest the dishwasher. Let water run until it is as hot as possible, then check with a candy or meat thermometer. If the temperature at the faucet is below 135°F (57°C) have a qualified person raise the water heater thermostat setting. Quiet operating tlps To avoid thumping and clattering noises during operation: Make sure lightweight load items are secured in the rack. Make sure pot lids and handles, pizza pans, cookie sheets, etc. do not touch interior walls or interfere with the spray arm’s rotation or cover the spray lower. . Load dishes so they don’t touch one another. NOTE: Keep sink drain plugs inserted during dishwasher operation to prevent noise transfer through drains. l l Interior Hard water minerals may cause a white film to build up on the inside surfaces, especially just beneath the door area. To clean interior: 1. Apply powdered dishwasher detergent to a damp sponge to make a paste. or 2. Use liquid automatic dishwasher detergent and clean with damp sponge. Wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. Filter screen The filter system requires periodic cleaning as needed. To clean screen: Personal Injury Hazard Walt at least 20 minutes after a cycle for the heating element to cool down. Fallure to do so can result in burn injuries. 1. Unload and slide the bottom rack forward:-(Removebottom rack& necessary to reach filter screen..) 2. Remove collected particles from the screen with your fingers or paper towel. 3. Return the bottom rack to original position. Page 6 I Special tips on dishwasher use Remember, use your dishwasher only for the job it was designed to do. Some items are not dishwasher safe or may require special care. Read these special tips for the following items: Aluminum: Aluminum loses its bright, shiny appearance and darkens in color due to minerals in the water and the alkalinity of the dishwasher detergent. Colored aluminum may fade. TfPS: If washed in the dishwasher avoid placing directly in front of detergent dispenser where it could be sprinkled with undissolved detergent, causing spotting, pitting, and discoloration. Follow utensil manufacturer’s cleaning instructions. China: Check with manufacturer for cleaning instructions. Hand-painted, metaltrimmed, and antique china fade due to high water temperatures and alkaline detergent solution in the dishwasher. NOTE: Delicate, antique items should not be washed in the dishwasher. TIPS: Load china carefully. Do not allow pieces to touch each other. Test one piece by washing it daily in the dishwasher for several weeks. Then compare it with the rest of the set to see if colors have changed. Crystal and decorative glasses: Crystal can break from sudden exposure to high water temperature. Metal trim and cobrful decoration on glass will fade in time when washed in the dishwasher. NOTE: Delicate, antique items should not be washed in the dishwasher. TIPS: Load crystal carefully in top rack only. Be sure to bad a few larger items in the bottom rack to reduce amount of force of water spray reaching glassware from bwer spray arm. Use the shortest cycle. Flatware: Salty and acidic foods may tarnish silver and stainless flatware if allowed to remain on the utensib. A film may form on sterling silver and silver plate items washed in a dishwasher. This film is caused by a reaction of silver with chbrine in the detergent. Gold flatware is not dlshwasher safe. The adhesive used in some flatware with holbw handles is not heat resistant, causing the handles to come off in the dishwasher. Wash by hand. TlPS: Rinse flatware as soon as possible, especially if it is not to be washed right away. Dishwasher detergent may remove antique finishes. Wash by hand. Tarnish and film build-up can be removed with silver polish. Cast Iron utensils: The seasoned finish will be removed in the dishwasher. Rusting will result. TIPS: Wash by hand. To re-season, coat with unsalted fat and heat in a slow oven for an hour or two. Plastics: Many plastics will have “Dishwasher Safe” written on them. Some plastics are heat sensitive and may meft or warp. TfPS: If in doubt, try one piece. Place in upper rack only. Drying without heat provides additional protection. Non-stick finish utensils: Most can be washed in the dishwasher. TIPS: Follow manufadurets instructions. Wood: Many wooden items will crack and warp or lose their finish. TlPS: Do not wash cutting boards, wooden salad bowls or knives with wooden handles in the dishwasher. Pewter or pewter-like materlals: May streak, discolor, and pit. TIPS: To keep pewter at its very best, hand wash with mild detergent. I I Common Dishwashing Problems PROBLEM Spotting CAUSED BY and filming Hard water Fill detergent dispensers to capacity. Use dishwasher detergent with highest available phosphorus content. May be necessary to install water softener. To remove spots and film, try a vinegar rinse .. . 1. Wash and rinse bad as usual. Dry without heat. 2. Remove all metal items. 3. Put 2 cups (500 mL) white vinegar in a container on the bottom rack. 4. Run dishwasher through a complete washing cycle. Water is not hot enough Water temperature should be at least 140°F (60%). Set water heater thermostat to a higher setting. Run water at sink until hot before starting. Not enough detergent, detergent Small particles deposited on items SOLUTION or improper Use more dishwasher detergent. Use detergent with highest available phosphorus content ._. especially with hard water. “Old” detergent Use only fresh dishwasher detergent. Store tightly closed container in cool, dry place. Discard old detergent. Do not fill dispensers until ready to start dishwasher. Improper loading Make sure dishes and glassware are loaded so spray reaches all surfaces and items drain properly. Do not overload. Do not nest items. Make sure large items do not block spray from reaching detergent dispensers. No rinse agent Does the rinse agent dispenser need filling? See instructions on page 5. Drying without heat Drying without heat may result in some spotting of glasses and silver. Dry wfth heat. Spray arm not rotating freely Check spray arm to make sure it turns freely after loading. Be sure a utensil has not prevented it from turning. Continued on next page Page 7 CAUSED BY PROBiEM Small particles (continued) deposited on items “Old” detergent Use only fresh dishwasher detergent. Store tightly closed container in OXI, dry place. Discard old detergent. Do not fill dispensers until ready to start dishwasher. Not enough detergent, or improper detergent Use more dishwasher detergent. Use * detergent with highest available phosphorus content .. . especially with hard water. Water is not hot enough Water temperature should be at least 140°F (60°C). Set water heater thermostat to a higher setting. Run water at sink until hot before starting. Water pressure may be low, dishwasher not filling properly Dishes not dry Black marks on dishes Chlpping or breaklng Dishes not washing glassware clean SOLUTION is ff water pressure is bw, do not use water for other purposes while dishwasher is running (to assure correct fills). No rinse agent Does the rinse agent dispenser need filling? See instructions on page 5. Water is not hot enough Water temperature should be at least 140°F (60%). Set water heater thermostat to a higher setting. Run water at sink until hot before starting. Improper loading Make sure dishes and glassware are baded so spray reaches all surfaces and items drain properly. Do not overload. Do not nest items. Drying without heat Allow more time when drying without heat, or dry with heat. Plastic items may need towel drying. Aluminum utensils rubbing against items during washing Use care especially Place so Remove scouring cleanser. Improper loading Do not overload. Load glasses in the top rack only. Load between prongs, not over them. Glasses loaded over prongs will not be supported and may chip or break. Water is not hot enough Water temperature should be at least 140°F (60°C). Set water heater thermostat to a higher setting. Run water at sink until hot before starting. Improper loading Make sure dishes and glassware are loaded so spray reaches all surfaces and items drain properly. Do not overload. Do not nest items. in foading aluminum utensils, any lightweight foil container. they do not touch dishes. black marks with plastic pad and a mild abrasive Make sure large items do not block spray from reaching detergent dispensers. Page 0 CAUSED BY PROBLEM Dishes not washing (continued) clean SOLUTION Spray arm not rotating freely Check spray arm to make sure it turns freely after bading. Be sure a utensil has not prevented it from turning. Not enough detergent or improper detergent Use more dishwasher detergent. detergent with highest available phosphorus content .. . especially hard water. Water pressure may be low, dishwasher not filling properly etching- Too much detergent Inadequate Dishes 8 Interior yellow or brown of dishwasher Rust spots on stainless steel -ORDark spots on flatware-stainless steel, sliver plate, or sterling in soft water rinsing Iron or manganese with’ Use only fresh dishwasher detergent. Store tightly closed amtainer in cool, dry place. Discard old detergent. Do not fill dispensers until ready to start dishwasher. “Old” detergent Cloudy film on glassware, permanent corrosion Use is H water pressure is bw, do not use water for other pun.xxes while dishwasher is running (to assure correct fills). Check for rainbow hue on glasses. A rainbow hue is the first sign of etching (corrosion of glass). Reduce the amount of dishwasher detergent. Use a detergent with a lower phosphorus content. lf water pressure is low do not use water for other purposes while dishwasher is running (to assure correct water fills). Make sure dishes and glassware are loaded properly to assure adequate rinsing and draining. Do not overload. in water Temporary remedy: 1. Set empty dishwasher for a “one wash” cycle. 2. Start dishwasher and unlatch door to stop it when it has filled for the wash part of the cycle. 3. Add l/4 to l/2 cup (120 to 240 mL) of citric acid crystals (usually available in drugstores). 4. Close and latch door to complete cycle. Permanent solution: Install an iron or manganese filter to home water supply. Allowing salty or acidic foods such as mayonnaise, vinegar, fruit juices, salad dressings or milk products to remain on flatware. Rinse flatware that is to stand for several hours before washing. Clean stained items with silver polish and re-wash. Do not put stainless steel and silver flatware in the same silverware basket compartment. Direct contact between these metals can cause permanent damage to the silver. Undissolved detergent coming in contact with flatware Remove spots wrth silver polish. Avoid spilling concentrated detergent on wet flatware. Continued on next page Page 9 CAUSED BY PROBLEM Bronze tarnish on silverplate Water left In bottom of dishwasher Silverplate is worn off. Exposed base metal takes on a bronzed hue Remove tarnish with silver polish. Have silver replated. Dishwasher Allow dishwasher to complete cycle. Some remaining water is normal and keeps seals from drying. cycle not completed Clogged drain air gap Page 10 SOLUTION Some plumbing codes require use of a drain air gap between an undercounter dishwasher and the drain system of the house. The air gap is usually located above the sink or on the top of the counter near the dishwasher to prevent the possibility of water backing up from the drain into the dishwasher due to a plugged drain. The drain air gap is NOT a part of the dishwasher and is NOT covered by the dishwasher warranty. The drain air gap should be kept clean to ensure proper draining of the dishwasher. Before You Call For Service ff you are having an operating problem, check the list to see what the cause might be before you call for assistance. OPERATING WHAT TO DO CHECK IF PROBLEM Dishwasher will not run, or stops during a cycle l l l l Dishwasher is properly connected to a live circuit with the proper voltage. l Fuse has blown or circuit breaker has tripped. l Dishwasher won’t fill Water remains l In the dishwasher l Motor has stopped because of an overload. l remains cup in the covered l l White residue access panel appears on front of * Press firmly against door. Overfill protector is stuck in “up” position. . Overfill protector should move up and down freely. Press down to release. The cycle has completed. . Wait for the cycle to finish. A small amount of remaining water is normal. . Clean drain air gap. (See Installation Instructions.) The bottom rack is in properly. . Place the rack with the rack bumpers at the front. The dishwasher detergent is fresh and dry without lumps. . Replace old detergent l The cycle has completed. l Too much detergent l Reset cycle following steps on pages 3 and/or 4. l is being used. . Your liquid detergent is developing excess foam and building up on exterior of access panel. Dishes aren’t as dry as you expected Motor will automatically reset itself within a few minutes. If the motor does not start, call for service. Cycle has been correctly set. . Drain air gap is clogged. Detergent detergent Replace fuse or reset circuit breaker. . Open water valve to dishwasher. Water is turned on. . Door is tightly closed and securely latched. l Contact qualified service technician to reconnect dishwasher to electrical supply. (See Installation Instructions.) Rinse agent dispenser is emptv. l with fresh. Wait for the cycle to finish. . See page 5 for recommended of detergent. amounts . Try a different brand to reduce foaming and eliminate build-up. . Fill rinse agent dispenser. Using a rinse agent greatly improves drying. (See we 5.) Page 11 1 I If You Need Assistance, Service Or Replacement Parts tf you need service, first see the “Before You Call For Service” section of this book. After checking “Before You Call For Service,” additional help can be found by calling our Consumer Assistance Center telephone number. 1. If you need assistance*... Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.: l-600-253-1 301 and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area lf you prefer, write to: Mr. Donald Skinner Director of Consumer Relations Whirlpool Corporation 2000 M-63 Benton Harbor, Ml 49022 Please include a daytime phone number in your correspondence. 2. If you need service*... Whirlpool has a I nationwide network of -. 01 authorized WhirlpoolY” SERYICEservice companies. 9 Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under: APPIJANCES -HOUSEHOLD MAJOR -SERVICE a REPAIR OR ELECTRICAL APPUANCES MAIOR - REPAIRING 6 PARTS OR WASMNG MACHINES. DRYERS 6 IRONERS - SERVICING WHIRLPOOL APPLIANCES AUTHORIZED WHIRLPOOL SERVICE SEHVICE COh4PANlES XYZ SERVICE CO 123 Maple . .._.......... 99949953 right, because they are made to the same exacting specifications USIA to build every new Estate appliance. To locate FSP replacement parts in your area, refer to Step 2 above or call the , Whirlpool Consumer Assistance Center number in Step 1. 4. If you are not satlsfled wlth how the problem was solved*... Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry. Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem. Major Appliance Consumer Action Panel 20 North Wacker Drive Chicago, IL 60606 MACAP will in turn inform us of your action. l l l l 3. If you need FSP’ replacement parts’... FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Estate appliance. FSP replacement parts will fit right and work When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request. 1 I ESTAE”DiiWawanty I DWEl! 5 LENGTH OF WARRANTY WHIRLPOOL FULL ONE-YEAR WARRANTY From Date of Purchase FSP@ replacement parts and repair labor to correct defects in materials or workmanship. Service must be provided by an authorized WhirlpoolSM service company. LIMITED NINE-YEAR WARRANTY Second Through Tenth Year From Date of Purchase FSP replacement of the DURAPERMW tub and/or inner door should they fail to contain water due to defective materials or workmanship. WHIRLPOOL WILL PAY FOR WILL NOT PAY FOR A. Service calls to: 1. Correct the installation of the dishwasher. 2. Instruct you how to use the dishwasher. 3. Replace house fuses or correct house wiring or plumbing. B.Repairs when dishwasher is used in other than normal, single-family household use. C.Pickup and delivery. This product is designed to be repaired in the home. ~ D.Damage to dishwasher caused by accident, misuse, fire, flood, acts of God or use of products not approved E. Any labor costs during limited warranties. F. Repairs to parts or systems caused by unauthorized modifications made to the appliance. by Whirlpool. WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange. 8 Registered Trademark’ TM Trademark/ SM Service Mark of Whirlpool Corporation Part No. 3369694 Rev. A 0 1991 Whirlpool Corporation Printed in U.S.A.