ILINK

ILINK
IP Telephony
Contact Centers
Mobility
Services
FACT
SHEET
Magic On Hold®
iLink
Made in the USA
Overview
The
TELink
iLink
downloadable
utilizing
is
an
Internet
messaging
system
state-of-the-art
MPEG
compression to achieve truly stunning
near-CD quality audio storage and
playback. The iLink is connected to the
Internet through a high-speed Internet
connection
via
a
built-in
10/100
Ethernet jack. Units include 2GB of
flash memory, plenty of space for longer message applications such as in-store messaging and background music.
Every iLink includes our new Complex Scheduling/Day Parting technology administered by the NTL Studio controller
software. This innovative feature allows multiple playlists to be scheduled on a time/day basis.
Features
Programming
•
Base memory of 2GB
All remote unit management and audio downloads are
•
Storage for up to 1000 total messages
•
Bit-rates up to 128Kbps
•
Up to 4 ConnectBack server IP addresses
handled by Magic-On-Hold over the Internet using our NTL
Studio controller software suite. When an update is needed
the NTL Studio software opens its own dedicated “socket”
using your high-speed Internet connection and locates
the remote iLink by IP address and digitally transfers the
MP3 audio files and configuration settings you need. The
•
Server capacity up to 50 channels (in/out)
•
NTl Studio Auto-Update and Auto-Reconnect
•
Hyperbit technology
•
BGM music input, adjustable fader, & timer
•
Material Code: 700380041
iLink’s integrated two-way (push or pull) ConnectBack
feature combined with NTL Studio’s powerful scheduling
abilities provide unlimited flexibility and convenience.
Changes can be initiated on demand, be scheduled from
minutes to weeks, or the iLink can be instructed to connect
automatically and load new audio.
A single custom production (407556224) is typically 4
minutes in duration and contains 5 different messages
highlighting important information about your products,
service, company history, company benefits, and more.
You may choose one of the available male or female
voice talents, as well as selections from the extensive
music library at www.magic-on-hold.com. If you require
a longer production or more messages, please consult
with your sales representative for more information. See
reverse for custom program packages.
Technical
iLink model choices:
Network Connectivity:
2GB
RJ-45 Ethernet connector
Up to 4 connect back IP addresses
Auto resume from disconnect point
Playback Options:
Hyperbit Technology - uninterrupted audio playback
Music w/Messages (MOH)
Self destruct timer
Messages mixed BGM (In-Store Messaging)
Self-health check - auto connect or restart
Music only (BGM source up to 34 hours)
Continuous, shuffle, interval, or timed
Output Power:
8Ω - 6 volts peak-to-peak
Initial Installation:
1KΩ - 12 volts peak-to-peak
Plug-and-Play — device pulls directly from
NTL Studio
No on-site programming required
Optional manual PUSH initiates immediate
MADE IN
THE USA
LAN
CHANNEL B
CHANNEL A
IN
OUT
download from NTL Studio server
600Ω
8Ω
IN
OUT
600Ω
8Ω
POWER
OFF
ON
Production
Description
407556224
MOH Single Custom Production
407601756
MOH Copy of Original Single Custom Production
405127879
MOH Annual Music Use License
406769455
MOH 4-Minute Music Only Production
407380153
MOH Auto Attendant Greetings & Prompts
About Avaya
Avaya enables businesses to achieve superior
results by designing, building and managing their
communications infrastructure and solutions. For
over one million businesses worldwide, including
more than 90 percent of the FORTUNE 500®, Avaya
embedded solutions help businesses enhance
value, improve productivity and create competitive
advantage by allowing people to be more productive
and create more intelligent processes that satisfy
customers.
For businesses large and small, Avaya is a world
leader in secure, reliable IP telephony systems,
communications applications and full life-cycle
services. Driving the convergence of embedded
voice and data communications with business
applications, Avaya is distinguished by its
combination of comprehensive, world-class
products and services. Avaya helps customers
across the globe leverage existing and new
networks to achieve superior business results.
COMMUNICATIONS
AT THE HEART OF BUSINESS
© 2009 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc., with the exception of FORTUNE 500 which is a registered trademark of Time Inc. All other trademarks are the property of their respective owners.
07/08 • MIS3284
avaya.com
12VDC
500mA
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