Rugged Computing R12V28M-RT Series User's Manual

Rugged Computing
V280 Rugged Tablet PC
USERS MANUAL
Version: 1.1
R10V28M-RTXXXX 10.4 inch Rugged Tablet PC
R12V28M-RTXXXX 12.1 inch Rugged Tablet PC
Users Manual
Rugged Tablet PCs
Rugged Computing
About this Manual
The users’ manual introduces basic information about the product, electrical, mechanical and
input / output signal specifications. ALL SPECITICATION ARE SUBJECT TO CHANGE
WITHOUT NOTICE. Check in the “Revision History” in front page of this manual for any
update reference.
TRADEMARKS
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks of their respective
owners.
REVISION HISTORY
REVISION
AUTHOR
DATE
DESCRIPTION
1.0
Wayne Lin
September 20, 2008
First version draft
1.1
Wayne Lin
July 7, 2009,
Add Driver Update
Copyright @2008 Winmate Communication INC.
Users Manual
Rugged Tablet PCs
Rugged Computing
IMPORTANT SAFETY INSTRUCTIONS
Please read these instructions carefully before using the product and save for
later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Clean the product with
a damp soft cloth. Do not use liquid or aerosol cleaners as it may cause
permanent damage to the screen.
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may
fall, causing serious damage to the product.
This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult your
dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a
third (grounding) pin. This plug will only fit into a grounding-type power outlet.
This is a safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. (For AC version only)
Do not defeat the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord.
where persons will walk on the cord.
Do not locate this product
Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
Do not attempt to service this product by yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks and will void
the warranty. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
When the power cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If rainy or water has been exposed to the product.
If the product does not operate normally that the operating instructions are
followed. Adjust only those controls that are covered by the operating
instructions since improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore the
product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibited a distinct change in the performance, that indicates a
need for service.
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Copyright Notice
Copyright © 2008 Winmate Communication Inc., ALL RIGHTS RESERVED. No part of
this document may be reproduced, copied, translated, or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the prior written permission of the
original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
Winmate Communication Inc. reserves the right to make any product changes without
notice, including circuits and/or software described or contained in this manual in order to
improve design and/or performance. Winmate Communication assumes no responsibility or
liability for the use of the described product(s), conveys no license or title under any patent,
copyright, or masks work rights to these products, and makes no representations or
warranties that these products are free from patent, copyright, or mask work right
infringement, unless otherwise specified. Applications that are described in this manual are
for illustration purposes only. Winmate Communication Inc. makes no representation or
warranty that such application will be suitable for the specified use without further testing or
modification.
Warranty
Winmate warrants that each of its products will be free from material and workmanship
defects for a period of one year from the invoice date. If the customer discovers a defect,
Winmate will, at its option, repair or replace the defective product at no charge to the customer,
provided it is returned during the warranty period of one year, with transportation charges
prepaid. The returned product must be properly packaged in it’s original packaging to obtain
warranty service.
If the serial number and the product shipping data differ by over 30 days, the in-warranty
service will be made according to the shipping date. In the serial numbers the third and fourth
two digits give the year of manufacture, and the fifth digit means the month (e. g., with A for
October, B for November and C for December).
For example, the serial number 1W08Axxxxxxxx means October of year 2008.
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Customer Service
We provide service guide for any problem as follow steps
http://www.winmate.com.tw
：First, visit the website at
to find the update information about the product. Second, contact
with your distributor, sales representative, or our customer service center for technical support
if you need additional assistance. You may have the following information ready before you
：
call
Product serial number
Peripheral attachments
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day. We
are always ready to give advice on application requirements or specific information on the
installation and operation of any of our products. Please do not hesitate to call or e-mail us.
Notice
1. Do not touch the LCD panel surface with sharp or hard objects.
2. Do not use abrasive cleaners, waxes or solvents for cleaning, use only a dry or damp, soft
cloth.
3. Use only with a high quality, safety-approved, AC/DC power adapter.
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Safety Precautions
Warning!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while
the power is on. Sensitive electronic components can be damaged by
sudden power surges. Only experienced electronics personnel should
open the PC chassis.
Caution!
Always ground yourself to remove any static charge before
touching the CPU card. Modern electronic devices are very sensitive to
static electric charges. As a safety precaution, use a grounding wrist
strap at all times. Place all electronic components in a static-dissipative
surface or static-shielded bag when they are not in the chassis.
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Packaging List
This product is shipped with the items list below. Please make sure that all are in your
package.
Item
Description
Note
1 piece of 6 Cell Li-Ion Battery Pack
1 piece of Rugged Tablet PC Users Manual.
1 piece of CD for System Driver Utility.
1 piece of 19V Adapter w/ Standard Power Cord.
Euro / U.S. Std type, 1.8m
1 piece of Stylus
1 piece of Slim Handheld Bag
Operation System Packing List
Item
Users Manual
Description
Note
1 piece of CD for Recovery CD for Operation
System (Windows XP embedded).
Optional with
Windows XP
embedded
pre-installed.
1 piece of XPe Recovery Users Guide.
Optional with
Windows XP
embedded
pre-installed.
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Optional Accessories
Item
Description
Note
1 piece of Handstrip with 4 pieces M3x5
screws
1 piece of Handle Belt can lock on the side of
the Tablet PC to carry on. Recommended
when use any PCMCIA device on top.
Available for
10.4” / 12.1”
only.
1 piece of Carry Bag, the Carry Bag is
convenient and easy for user to carry with the
Tablet PC.
1 piece of Carry Belt, can use with Carry Bag
or use stand-alone to click with the four
corners of Tablet PC to carry on.
Available for
10.4” / 12.1”
only.
1 pieces of Desktop Docking Stand with a
battery charger station
1 pieces of Car power charger adapter
Other battery if necessary in order
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Contents
IMPORTANT SAFETY INSTRUCTIONS .........................................................2
PACKAGING LIST ..........................................................................................6
CHAPTER 1 GETTING STARTED ................................................................ 11
1.1 CONNECTING THE AC POWER........................................................................................................ 11
1.2 TURNING ON AND OFF THE TABLET PC .........................................................................................13
1.2.1 Turning on the Tablet PC .......................................................................................................13
1.2.2 Turning off the Tablet PC.......................................................................................................13
1.3 TAKING A LOOK AT I/O FUNCTIONS (FOR 10.4 INCH RUGGED TABLET PC) ....................................14
1.4 TAKING A LOOK AT I/O FUNCTIONS (FOR 12.1 INCH RUGGED TABLET PC) ....................................18
1.5 PRODUCT FEATURES AND SPECIFICATION ......................................................................................23
1.5.1 Product Features ...................................................................................................................23
1.5.2 Product Specification.............................................................................................................24
CHAPTER 2 OPERATING TABLET PC AND HOTTAB HOTKEY UTILITY .27
2.1 STARTING AND STOPPING THE TABLET PC .....................................................................................27
2.2 QUICK TO KNOW MENU AND HOTTAB HOTKEY FUNCTION ...........................................................28
2.2.1 How to use Menu Function....................................................................................................28
2.2.2 How to use HotTab Hotkey Function.....................................................................................30
2.2.3 Connecting to a Wireless Network (Optional) .......................................................................35
2.2.4 Using the Bluetooth Wireless Feature (Optional)..................................................................38
CHAPTER 3 TABLET PC POWER MANAGEMENT ....................................41
3.1 ABOUT AC ADAPTER .....................................................................................................................41
3.2 CHARGING AND CHECKING CHARGING STATUS .............................................................................42
3.2.1 Charging the Battery Pack ....................................................................................................42
3.2.2 Charging Approaches ............................................................................................................43
3.2.3 Checking the Battery Level....................................................................................................44
3.2.4 Regulating the Battery ...........................................................................................................45
3.2.5 Battery Low Signals and Actions ...........................................................................................46
3.3 REPLACING THE BATTERY PACK ....................................................................................................47
3.4 POWER MANAGEMENT ..................................................................................................................48
3.5 POWER-SAVING TIPS .....................................................................................................................49
CHAPTER 4 EXPANDING YOUR TABLET PC.............................................51
4.1 HOW AND WHEN TO USE BIOS SETUP ..........................................................................................51
4.2 BIOS FUNCTION ............................................................................................................................52
4.2.1 Main Menu.............................................................................................................................52
4.2.2 Advanced Menu .....................................................................................................................53
4.2.3 Boot Menu .............................................................................................................................57
4.2.4 Security Menu ........................................................................................................................58
4.2.5 Exit Menu...............................................................................................................................58
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CHAPTER 5
DRIVER INSTALLATION.......................................................60
5.1 INSTALLATION OF CHIPSET DRIVER INSTALLATION ........................................................................60
5.2 GRAPHIC DRIVER INSTALLATION ...................................................................................................62
5.3 AUDIO DRIVER INSTALLATION .......................................................................................................64
5.4 LAN DRIVER INSTALLATION .........................................................................................................65
5.5 WIRELESS LAN DRIVER INSTALLATION ........................................................................................67
5.6 BLUETOOTH DRIVER INSTALLATIONS ............................................................................................68
5.7 HOTTAB UTILITY DRIVER INSTALLATIONS ....................................................................................70
5.8 TOUCH DRIVER INSTALLATION ......................................................................................................71
CHAPTER 6
CARING YOUR TABLET PC.................................................76
6.1 GENERAL PROTECTION TIPS FOR TABLET PC.................................................................................76
6.2 CLEANING THE TABLET PC............................................................................................................76
6.3 BATTERY PROTECTION TIPS ...........................................................................................................77
6.4 TOUCHSCREEN PROTECTION TIPS ..................................................................................................77
6.5 TROUBLE SHOOTING FROM A TO Z .................................................................................................78
A. Battery Problem .........................................................................................................................78
B. Bluetooth Transmission Problem ...............................................................................................78
C. Display Problem ........................................................................................................................78
D. Date/Time Problems ..................................................................................................................78
E. Hardware Driver Problem .........................................................................................................79
F. Hard Drive Problem ...................................................................................................................79
G. LAN Problem..............................................................................................................................80
H. Power Management Problems ...................................................................................................80
I. Startup Problems .........................................................................................................................80
J. Software Problems ......................................................................................................................81
K. Sound Problems .........................................................................................................................81
L. Wireless LAN Problem................................................................................................................82
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CHAPTER 1
Getting Started
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CHAPTER 1 GETTING STARTED
This chapter guides you to get the Rugged Tablet PC ready for operating.
1.1 Connecting the AC Power
Our tablet PC can operate either on the external AC power adapter or internal
battery power. It is suggested that you use AC power when you start up the
tablet PC first time.
**Caution
Use only the AC adapter included with your tablet PC. Using other AC
adapters may damage the tablet PC.
1. Make sure that the tablet PC is turned off.
2. Place the tablet PC upside down.
3. Put Battery Pack into the battery slot and screw tightly with four screws.
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4. Plug the DC cord of the AC adapter to the power connector of the tablet PC.
5. Plug the female end of the AC power cord to the AC adapter and the male
end to the power electrical outlet.
6. Turn on the Tablet PC few seconds later after power is being supplied from
the electrical outlet to the AC adapter.
7. When the AC adapter is connected, the Battery Pack is also under charging.
You can check the Battery Status LED indicator to see the currently
progress. The indicator turns to green when is fully charged.
(For information on using battery power, see “Chapter 3 The Power
Management”)
**Caution
When you disconnect the AC adapter, disconnect from the electrical outlet first
and then from the tablet PC. A reverse procedure may damage the AC adapter
or the tablet PC.
When unplugging the connector, always hold the plug head. Never pull on the
cord.
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1.2 Turning On and Off the Tablet PC
1.2.1 Turning on the Tablet PC
1. Place your tablet PC on a flat and stable surface or holding the tablet PC on
your hand.
2. Make sure that the tablet PC is either connected to AC power or the battery
pack with power.
3. Press the power button by 4 seconds to start it.
1.2.2 Turning off the Tablet PC
To turn off the tablet PC power, use the “Shut Down” command of your
operating system.
**Caution
If you have to turn the tablet PC on again immediately after turning it off, wait
for at least five seconds. Turning the tablet PC off and on rapidly can damage it.
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1.3 Taking a Look at I/O Functions (for 10.4 inch Rugged Tablet PC)
This section we will show the Tablet PC external connection parts and their
functions.
Front side Control Functions
Power On
Button
Menu
LED Indicator for
Power, Battery,
HDD and Wi-Fi
Status
#
1
Components
Power On Button
Up & Down
F1,
F2,
F3
Function Description
See Other Intro.
Push 4 seconds continuous to
turn-on the PC.
Need 8 seconds continuous push to force
the Tablet PC turn-off immediately.
2
LED Indicator
From left to right shows the status about
Power mode, Battery mode, Storage and
Wi-Fi status mode.
3
Menu
Push Menu function to show Brightness,
Volume,Battery status and WiFi/ Bluetooth
on/off.
Chapter 2.2.1
4
Up
Push Up key to increse Brightness or
Volume under Menu function.
Chapter 2.2.1
5
Down
Push Down key to decrese Brightness or
Volume under Menu function.
Chapter 2.2.1
6
Hotkey
6 programmable Hot-key for user to define
by application, default first short push key
(F1 short) will turn-on Hot TAB AP Utility.
Chapter 2.2.2
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LED Indicator Status Description
LED Term
Power mode
Battery Status
Storage Status
Wi-Fi Status
LED
Indicator
Indicator
Status
Description
：
Green light
when Power On.
No light when
Power Off.
：
Green Light
Power On with
adapter or with
100% fully
charged
：
Orange Light
Under charging
：
：
Green light
when storage
under operation.
Green light
when Wi-Fi under
operation.
No light when
storage stop
operation.
No light when
Wi-Fi stop
operation.
Red Blinking
Light Low
Battery
：
Check Chapter
3.2.3/ 2.4 for low
battery and
replacing battery
Rear side Stylus
Stylus Carry
Hole
#
1
Components
Stylus Slot
Function Description
See Other Intro.
Easy to take out and plug in the stylus
pen.
The Tablet PC has one stylus pen in accessory. Our default stylus is only
recommended for use in our Tablet PC.
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Right side Input/ Output
Front Side
RS-232
VGA
USB
#
Components
Function Description
1
RS232 Port
Connect RS232 cable D-SUB 9pin to the
RS232 port.
2
USB Port
One USB2.0 compliance ports for user to
connect any USB device.
3
VGA Port
Connect VGA cable to the VGA output
port, and the other side connect to
monitor VGA input.
See Other Intro.
Left side Input/ Output
Front Side
LAN
Micro In
Audio Out
#
Components
Power Input
USB x2
Function Description
1
LAN Port
The product can support 10/100/1000
Mbit Giga LAN ethernet, connect RJ-45
LAN cable to LAN port.
2
Audio Port
Audio ouput, Microphone input
3
USB
Two USB2.0 compliance ports for user to
connect any USB device.
4
Power Jack
Connect 19V Adapter to the Power jack.
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See Other Intro.
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Top side Input/ Output
Front Side
PCMCIA Slot
#
Components
Function Description
1
PCMCIA Slot
The PCMCIA slot can support PCMCIA
type 2 card to extend funtionality of the
product.
See Other Intro.
Button side Input/ Output
Front Side
Docking Slot
#
1
Components
Docking Slot
Users Manual
Function Description
See Other Intro.
The Docking slot can connect to docking
device as docking cradle, the maximum
funciotn of the docking connector can
support 1x power input, 4 USB 2.0 ports.
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1.44 Taking a Look at I/O Functions (for 12.1 inch Rugged Tablet PC)
This section we will show the Tablet PC external connection parts and their
functions.
Front side Control Functions
Power on Button
LED Indicator for Power, Battery,
HDD and Wi-Fi Status
Menu
Up & Down
F1,
F2,
F3
#
1
Components
Power On Button
Function Description
See Other Intro.
Push 4 seconds continuous to
turn-on the PC.
Need 8 seconds continuous push to force
the Tablet PC turn-off immediately.
2
LED Indicator
From left to right shows the status about
Power mode, Battery mode, Storage and
Wi-Fi status mode.
3
Menu
Push Menu function to show Brightness,
Volume,Battery status and WiFi/ Bluetooth
on/off.
Chapter 2.2.1
4
Up
Push Up key to increse Brightness or
Volume under Menu function.
Chapter 2.2.1
5
Down
Push Down key to decrese Brightness or
Volume under Menu function.
Chapter 2.2.1
6
Hotkey
6 programmable Hot-key for user to define
by application, default first short push key
(F1 short) will turn-on Hot TAB AP Utility.
Chapter 2.2.2
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LED Indicator Status Description
LED Term
Power mode
Battery Status
Storage Status
Wi-Fi Status
LED
Indicator
Indicator
Status
Description
：
Green light
when Power On.
No light when
Power Off.
：
Green Light
Power On with
adapter or with
100% fully
charged
：
Orange Light
Under charging
：
：
Green light
when storage
under operation.
Green light
when Wi-Fi under
operation.
No light when
storage stop
operation.
No light when
Wi-Fi stop
operation.
Red Blinking
Light Low
Battery
：
Check Chapter
3.2.3/ 2.4 for low
battery and
replacing battery
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Rear side Stylus
Stylus Carry
Hole
#
1
Components
Stylus Slot
Function Description
See Other Intro.
Easy to take out and plug in the stylus
pen.
The Tablet PC has one stylus pen in accessory. Our default stylus is only
recommended for use in our Tablet PC.
Right side Input/ Output
Front Side
RS-232
#
Components
VGA
USB
Function Description
1
RS232 Port
Connect RS232 cable D-SUB 9pin to the
RS232 port.
2
USB Port
One USB2.0 compliance ports for user to
connect any USB device.
3
VGA Port
Connect VGA cable to the VGA output
port, and the other side connect to
monitor VGA input.
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See Other Intro.
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Left side Input/ Output
Front Side
LAN
Micro In
Audio Out
Power Input
USB x2
#
Components
Function Description
1
LAN Port
The product can support 10/100/1000
Mbit Giga LAN ethernet, connect RJ-45
LAN cable to LAN port.
2
Audio Port
Audio ouput, Microphone input
3
USB
Two USB2.0 compliance ports for user to
connect any USB device.
4
Power Jack
Connect 19V Adapter to the Power jack.
See Other Intro.
Top side Input/ Output
Front Side
PCMCIA Slot
#
Components
Function Description
1
PCMCIA Slot
The PCMCIA slot can support PCMCIA
type 2 card to extend funtionality of the
product.
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See Other Intro.
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Button side Input/ Output
Front Side
Docking Slot
#
Components
Function Description
1
Docking Slot
The Docking slot can connect to docking
device as docking cradle, the maximum
funciotn of the docking connector can
support 1x power input, 4 USB 2.0 ports.
See Other Intro.
Our Tablet PC can support one Multi-functional Desktop Docking Station
for optional accessory. The Desktop Docking Station have one charger for
other battery packs and expansion slots as one RS232 and four USB ports.
Through the first Chapter 1.1 to 1.4, you can understand the basic
information when you own the machine, in next Chapter you will
understand more detail about how to operate the tablet PC. Between this,
you can check our product function and specification.
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1.5 Product Features and Specification
1.5.1 Product Features
Our V280 Rugged Tablet PCs are designed with state of the art industrial use,
versatile functionality and solid products. With great mobility support and
battery management, our products can fulfill most of outdoor tablet
applications. Great thermal conduction and solid mechanical design make our
products great reliability in harsh, highly-shock and vibration environment.
10.4" and 12.1” High Quality TFT-LCD Panel
High Performance, Low Power VIA C7M Nano Processor 1.2GHz/
1.6GHz with VX700 Chipset
1x SO-DIMM, Max.1GB DDR2 533
4 Wire Resistive Touch Screen Integrated with Sunlight Readable
Enhances view-ability
Optical Bonding enhances better contrast visibility (for Optional)
Rugged Alu-Mg Alloy Housing Design with Protection Rubber for
MIL-810F Shock, Vibration and Drop Std.
Versatile Mobile Communication Functions including WWAN (GPRS/
GSM/ CDMA/ UMTS/ EDGE) and GPS Module through PCMCIA
Wireless 802.11b/g and Bluetooth Module (for Optional)
Ergonomic Portable Design with Handstrip and Carry Belt Accessories
4800mAh Lithium-Ion Battery Pack
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1.5.2 Product Specification
The product specification as the following table description:
System Specification
System
Processor
VIA C7M Nano Processor , Up to 1.6GHz
BIOS
AMI System BIOS
System Chipset
VIA VX700
System Memory
1 x SODIMM, Max 1GB DDR2 533
LAN Controller
Realtek RTL8110S Chipset, 10/100/1000 Mbps
Storage
IDE interface for Compact Flash, 2.5" HDD, 2.5" Automobile HDD,
2.5” SSD
Automobile HDD or SSD
Audio
Audio out for headset, Micro-in for microphone jack,
1.5W Speaker (Internal)
Expansion Slot
PCMCIA
I/O Connectors
Left I/O Port
1x RJ-45 10/100/1000 Mps LAN ,2x USB 2.0,
1x Audio out, Micro-in Jack, 1x Power Input Jack
Right I/O Port
1x COM, 1x VGA,1xUSB2.0
Upper I/O Port
1x PCMCIA Slot for Expansion
Downside Docking Conn
1 x Power Input, 4 x USB, 1 x RS-232
In Front Control
Control Button
1x Power button, Menu Key, Up Key, Down Key
Down Key to change Brightness, Volume,
and Battery Status Volume
3x Programmable Hotkey / Function Keys
LED indicator
Power On/ Off / Battery / HDD Access / Wi-Fi On -Off
Display Specification
Size
10.4 inch / 12.1 inch
Resolution
800x600 / 1024x768 pixels
Touch
4 Wire Resistive (With Sunlight Readable Touch for the best optical
performance)
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System Specification (continues)
Mechanical and Environment
Dimensions (W x L x H)
311 x 232 x 45 mm
Weight
2.5 Kg (w/o accessories)
Operating Temperature
-20 deg.C to 60 deg.C
Operating Humidity
10% to 90% (non condensing
IP Proof
IP54
Mounting
VESA mount, Vehicle mount
Shock*
MIL-STD-810F M514.5
Vibration*
MIL-STD-810F M514.5
Drop*
3 ft, Free to concrete
Certifications
CE, FCC Class B, UL
MIL810F for Vibration /Shock / Drop / Temp.
Power Management
Power Input
19V DC
Battery
Li-Ion battery 4800mAh, 11.1V
Charging time
2.5 Hours
Adapter
100-240V, 50-60Hz, 19VDC
Wireless Communication
WLAN
802.11b/g (internal usb module) build-in (for Optional)
Bluetooth
Bluetooth (internal by usb module) (for Optional)
WWAN
GSM/GPRS (PCMCIA)/ CDMA(PCMCIA) /
UMTS(PCMCIA)/ EDGE(PCMCIA)
GPS
GPS Solution (PCMCIA)
* When use SSD or Industrial Compact Flash
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CHAPTER 2
Operating Tablet PC and
HotTab Hotkey Utility
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CHAPTER 2 OPERATING TABLET PC AND HOTTAB HOTKEY UTILITY
This Chapter will guide you how to operate the Tablet PC, including start / stop the
PC, and how to use menu function including basic hardware function adjustment
and the HotTab hotkey utility software that is very easy & helpful for operating the
computer.
2.1 Starting and Stopping the Tablet PC
Starting the Tablet PC
You always start the tablet PC using the power button (
), push the Power
Button continuously by 4 second to turn on the Tablet PC.
Our Tablet PC will starts up with an operating system (OS) existing on the storage
device like the hard disk or compact flash card. The computer will automatically
load the OS after you turn it on. This is normal booting process.
NOTE: The operating system is the platform for all software application programs to
run on. The Tablet computer is recommended to use the Microsoft Windows XP
embedded operating system for default solution.
Stopping the Tablet PC
When you finish your work, you can stop the tablet PC by turning off the power or
leaving the tablet PC in Standby mode:
#
Stop mode
How to do
1
Power Off
Following the shutdown process during
operating system. The standard process can
prevent unsave data loss or damage your
software programs.
2
Sleep (S3)
Under normal operating system, Push the
Power Button Continously 4 seconds to
show the inquiry action window and choose
Sleep option to standby the use.
Start or
Resume again
If you choose to stop in Standby mode, you can return to where you left off the next
time you start up the tablet PC. (See “Power Management” in Chapter 3 for more
information.)
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2.2 Quick to Know Menu and HotTab Hotkey Function
This section will introduce you about our easy-of-use front panel functionality. Our
Tablet PC front panel buttons support very easy way and useful function to adjust
Brightness, Volume and watch Battery current status. For six programmable Hotkey
function can also be defined by user to control by their common use application.
2.2.1 How to use Menu Function
Power
Menu
LED Indicator for
Power, Battery,
HDD and Wi-Fi
Status
Up & Down
F1, F2, F3
Menu Function Adjustment
#
Action
1
Push “Menu”
button
Function Description
Funtion Adjustment
st
1 Time
2
Click “Up” button to increase
brightness (Or Drag by Touch)
Click ”Down” to decrease
brightness(Or Drag by
Touch)
Show current Volume
Click “Up” button to increase
volume(Or Drag by Touch)
Click ”Down” to decrease
volume(Or Drag by Touch)
Push “Menu”
button
2
3
Show Current Brightness
nd
Time
Push “Menu”
button
3
rd
Time
Show current Battery status
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Menu Function Adjustment
#
Action
4
Push “Menu”
button
4
th
Function Description
Funtion Adjustment
Show current on/off of Wireless\ Bluetooth mode.
This is a mix solution bar with four choices.
Time
1.
WiFi+ Bluetooth On
2.
WiFi On / Bluetooth Off
3.
Bluetooth On / WiFi Off
4.
WiFi+ Bluetooth Off
Click “Up” button to go Right and Click ”Down”
to go Left.
5
Push “Menu”
button
continuously
4 seconds
Lock/Unlock all button function
Push 4 seconds to Lock all
button**(not including Touch)
Push 4 seconds to Unlock
back to normal operation
**NOTICE
If you shutdown the Tablet PC during operating system(By Touch) under
“Lock“ condition, you CAN NOT turn on the Tablet PC by Power Button; you should
push “Menu“ button 4 seconds to Unlock the system and back to normal operation
then you can turn on by power button.
Action
Push Power button
Under Lock status
Push “Menu” button
4 seconds to
Under Unluck status
LED Indicator
Indicator Status
Description
Action
：
Quick Blinking Red Light
Button on Lock Status, you can not
control the Power button.
Normal power on indication.
Push “Menu” button 4 seconds
to Unluck back
N/A
We strongly recommend you to check Lock/ Unlock condition before turn off PC.
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2.2.2 How to use HotTab Hotkey Function
From the operation system installation, we will provide you Hot-tab Hotkey
software utility. After installation, you can see the shortcut on desktop of
computer. Click the shortcut and you can see the software application at center
of desktop.
The HotTab Hotkey software program is the six key programmable application
software; we choose some usual applied function for default setup. For example,
User can choose his own application program very easy by setting up the function
from the setup window.
Hot-Tab Hotkey Function
Use the HotTab software utility to make it easy to program and define hot keys by
customer’s usual application.
#
Action
Function Description
1
Press “F1”
Default：Hot TAB functions
2
Hold “F1”
Default：Outlook Express
3
Press “F2”
Default：Internet Explorer
4
Hold “F2”
Default：Media Player
5
Press “F3”
Default：My Document
Default：Calculator(Standard)
6
Funtion Adjustment
See Other Intro.
Long Push: 4sec.
Use “Browse” and choose
the execution program file
Long Push: 4sec.
Use “Browse” and choose
the execution program file
Long Push: 4sec.
Hold “F3”**
Default：S3 mode(Warmswap)
Lock for S3 mode if you
have warm-swap function.
** If you have warm-swap function, hold “F3” which will lock for warm-swap.
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1. F1 Hot TAB functions will show four functions
A. The first is virtual mouse
B. Screen rotation
C. Onscreen Keyboard
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D. Handwriting(for Option)
2. F2 to F3 function key
You can use “Browse” and choose the execution program file.
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※ Warm-swap function operation manual
Step1. When the main battery pack status in lower than 20% you will see the
warning red light blinking in LED.(See detail at Chapter 1.3). You can hold
“F3” button for 4sec to turn the Windows System into S3 (sleep) mode.
Step1.
Hotkey Push F3
4 sec to turn
into Sleep
Note: Before you start to use the “Warm-swap” function, check with your
system that with a warm-swap battery with proper model number.
Step2. Check the Battery LED status to be consistent “red” means the Operation
System stay in sleep mode. Change the battery pack with another battery.
(Reference by Chapter 3.3 Replacing the Battery Pack)
Step2.
Take off the
Main Battery by
4 screws
remove
Step3. Plug in another new battery and screw tight the four screws. After the Tablet
PC system detect to a new battery. The battery LED red light will turn off.
Step3.
Change to a
new Battery
Step4. Hold “Power” Key 4 sec. to wake system up and back to the operating
system.
Step4.
PUSH Power
Button to back
to Operating
(S0) mode
Notice: Low Battery Warning
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3. Power Manage function
4. System Information
th
When you press menu 5 time, you can see the system information.
5. Low battery warning:
When the battery under 10%, system will show the battery low to remind you to change the new
battery or insert adapter to charge.
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2.2.3 Connecting to a Wireless Network (Optional)
To connect to a wireless network:
1. Push Menu function and making sure the Wireless function is “On”.
2. By using the defult build-in module, the Windows Wireless Network Connection will be
disabled. The Ralink wireless connection utility is recommended in our Tablet PC systems.
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3. Right-click the Ralink utility in Windows system tray and choose “Launch Configu Utility”.
4. The Ralink Utility program will detect all wireless links automatically and show each status,
choose one you want to link and click “Connect”.
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5. Log in password if necessary, and click “OK” to enter detail connection quality status.
6. Log in password if necessary, and click “OK” to enter detail connection quality status.
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2.2.4 Using the Bluetooth Wireless Feature (Optional)
We apply Bluetooth 2.1+ EDR module for default function of the Tablet PC series.
Depending on your application, the Bluetooth module can give you capability for
short-range wireless communicaitons between devices without requiring a cable
connection. The transmission can go through walls, pockets and briefcases as long
as two devices are within range around 10 meters. Following the easy step to
connect to the Bluetooth communication.
1. Choose HotTab AP Menu function and making sure the Bluetooth function is “On”.
2. After installing the bluetooth driver utility, the Bluetooth shortcut will shown on screen, double
click the shortcut and it will search any bluetooth device automatically. Or double click “Search
Devices” to search again.
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3. Choose the bluetooth device you want to connect, and left click to choose “Connect”. Then the
device will be connected to the module.
4. When under connecting, left click to check the connection status, or choose “Unplug” to remove
the connection.
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CHAPTER 3
Tablet PC Power Management
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CHAPTER 3 TABLET PC POWER MANAGEMENT
3.1 About AC Adapter
Our Tablet PC support one set of AC adapter and power code by country area.
Please confirm with your dealer for appropriate power code if necessary.
**Caution
1. When you disconnect the AC adapter, disconnect from the electrical outlet first
and then from the tablet PC. A reverse procedure may damage the AC adapter or
tablet PC.
2. Always hold the plug head when you unplug the connector, Never pull on the
cord.
3. The AC adapter is designed for use with your tablet PC only. Connecting the AC
adapter to another device can damage the adapter.
The adapter operates on any voltage in the range of 100~240 V AC. The AC
adapter serves as a converter from AC (Alternating Current) to DC (Direct Current)
power because the tablet PC runs on DC power input, but an electrical outlet
usually provides AC power. It also charges the battery pack when connected to AC
power.
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3.2 Charging and Checking Charging Status
3.2.1 Charging the Battery Pack
The battery pack is the internal power source for the tablet PC. It is rechargeable
using the AC adapter. The operating time of a fully charged battery pack depends on
how you are using the tablet PC. When your applications often access peripherals,
you will experience a shorter operating time.
NOTE:
1. Charging will not start if the battery’s temperature is below 0 °C (32 °F). It is also
recommended not to charge the battery when temperature is above 45 °C (113
°F).
2. To prevent damage, the charging process may stop and the Battery Charge
Indicator flashes red when the environmental temperature gets above 55 °C
(131°°F).
3. The battery level may automatically lessen due to the self-discharge process
(0.21 % per day), even when the battery pack is fully charged (100 %). This
happens no matter if the battery pack is installed in the tablet PC.
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3.2.2 Charging Approaches
There are two ways recommended to charge the battery pack.
1. By connecting the AC adapter to the tablet PC and an electrical outlet. The
Battery Charge Indicator on the tablet PC glowed orange to indicate that
charging is in progress. You are advised to keep the tablet PC power off while
the battery is being charged. When the battery is fully charged, the Battery
Charge Indicator glows green.
2. By using Multi-functional Docking Station charger, connect power code to the
electrical outlet and power connector to the Docking Station. Put battery pack on
rear side of charger slot. When the battery is fully charged, the Battery Charge
Indicator glows green.
It takes approximately 3 hours to fully charge the Li-Ion battery pack at a room
temperature of 25 °C (may need a longer charging time at lower temperatures).
CAUTION:
1. After the tablet PC has been fully recharged, do not immediately disconnect and
reconnect the AC adapter to charge it again. The above-mentioned may damage
the battery.
2.
During charging, do not disconnect the AC adapter before the battery has been
fully charged; otherwise you will get a prematurely charged battery.
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3.2.3 Checking the Battery Level
Any battery level indication is an estimated result. The actual operating time can be
different from the estimated time, depending on how you are using the tablet PC.
In Windows operating system, you can check the approximate battery level using
the battery meter function. To read the battery level in Windows, click the icon on
the taskbar. (Click the icon if the tablet PC is using AC power.)
Or just push the HotTab Menu Utility Function three times to show the battery
status. (Check Chapter 2.2.1)
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3.2.4 Regulating the Battery
If the battery is used frequently, recommend you to regulate the battery every month.
And if you have following conditions, please regulate the battery immediately:
The battery status is incorrect battery level.
The battery pack is not use above one month.
The battery work time have striking change.
Following the step by step to set up Battery Calibration in BIOS.
1. Enter to the Tablet PC BIOS setup, select in “Advanced” option.
2. Enter to the Battery Calibration, press “OK” to go next.
When you Push “OK” to start Battery Calibration, following below indicated to
regulate the battery.
3. Please plug-in an AC adapter to supply power,it will recalibrate the gauge of
battery now.
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4. Initialize battery and adjust LCD brightness. It is charging the battery, the
waiting time depend on the battery level between few second and four
hours.
5. While the battery is fully charged, please remove the AC adapter and LEAVE
the Battery RUNNING OUT OF POWER that normally need to wait for few
hours (4 hours normally for 4800mAh battery for example).
6. While the power level running out, you can charge the battery again. When the
battery is fully charged, it’s finished to regulate. You can turn on the tablet PC to
normal use.
3.2.5 Battery Low Signals and Actions
Battery Low occurs when the battery has approximately 10 % (Windows default
setting) of its charge remaining. The tablet PC’s Battery Charge Indicator ( )
blinks red to alert you take actions.
NOTICE:
1. You can set up the Battey Low threshold and signals under Windows.
Immediately save your data upon Battery Low. The remaining operating time
depends on how you are using the tablet PC. If you are using the audio
subsystem, PC card, hard or USB flash disk, the battery might run out of charge
very quickly.
2. Always respond to Battery Low by placing your tablet PC on the Standby or
Hibernation mode, turning off the tablet PC, or connecting the AC adapter.
CAUTION:
1. If you do not take any action, the tablet PC will automatically hibernate and turn
off.
2. If you are using a PC card, do not access the card during battery low periods. The
access may takes longer time than battery to run out of charge, thus making your
access to the card fail.
3. If you fail to save your data when the battery completely runs out of charge, then
you will lose your data.
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3.3 Replacing the Battery Pack
CAUTION:
1. There is danger of explosion if the battery is incorrectly replaced. The Battery
only can replace with the tablet PC manufacturer’s optional battery packs.
Discard used batteries according to the dealer’s instructions.
2. Do not attempt to disassemble the battery pack.
If you often rely on battery power for a long period of time while traveling, you may
consider to purchase of an additional battery pack from your dealer and keep it with
you in a fully charged state as a backup.
To replace the battery pack, follow these steps:
1. Make sure that the tablet PC is not turned on or connected to AC power. Place
the tablet PC upside down.
2. Remove the four screws securing the battery compartment cover and remove it.
3. Pull back from the rear cover horizontally to lift the battery pack off the tablet PC.
4. Fit another battery pack into place and secure with four screws.
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3.4 Power Management
Our Rugged Tablet PC series support ACPI (Advanced Configuration and Power
Interface) for power management. The power management feature allows you to
reduce the power consumption for energy saving. With an ACPI-compliant
operating system such as Windows XP, power supply to different tablet PC
components is controlled on an as-needed basis. This allows maximum power
conservation and performance at the same time.
In general, Windows’ power management works in following state:
Occurrence
Condition
When the hard disk has been idle for a set
Power to the hard disk is turned off
period.
When the display has been idle for a set
period.
Power to the display is turned off
When the entire system has been idle for a
set period.
The tablet PC enters the Standby mode.
When the display has been idle for a set
The hard disk and display are turned off and
period.
the entire system consumes less power.
When you press the power button. *
When the entire system has been idle for a
The tablet PC enters the Hibernation mode.
set period
When you press the power button. *
* Depends on your settings in Windows.
For detailed information on power management, see Windows’ Help.
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3.5 Power-Saving Tips
The following are some Power-Saving Tips suggestions to maximize the
battery’s operating time.
Do not disable Power Management.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
USB devices use power just by being connected. If you use a USB mouse, you
can save power by disconnecting the mouse and using the optional touchscreen
pen.
If you use a USB flash drive, unplug it when you are not using it.
If you work with an application that uses a PC card, exit the application when you
finish using it.
If you have a PC card installed, remove it when not in use. Some PC cards drain
power even while they are inactive.
Deactivate the Wireless LAN function if you are not using it (see Chapter 2).
Deactivate the Bluetooth wireless feature if you are not using it (see Chapter 2)
Turn off the tablet PC when you are not using it.
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CHAPTER 4
Expanding Your Tablet PC
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CHAPTER 4 EXPANDING YOUR TABLET PC
4.1 How and When to Use BIOS Setup
For enter to the Tablet PC BIOS setup, you need connect to external usb
keyboarb, press “Del” key when the prompt appears on the screen during start up.
The prompt screen shows only few seconds so need press Del key quickly.
**NOTICE
Updated BIOS version may be published after the manual is released. Check
with the latest version of BIOS on website.
You may need to run BIOS setup utility when the below status.
1. Error message on sreen indicate to check BIOS setup.
2. Restoring the factory default settings.
3. Modifing the specific hardware specification
4. Want to opttimize the specification.
To control the keyboard to select BIOS utility setup, you need
Keyboard Icon Function Description
←,→
↑,↓
Selects a menu title
Selects an item or option
Go to the sub-menu when available
Enter
Esc
Opens or closes the option window when an item is
selected
To leave sub-menu and return to main menu
**NOTICE
You can press the F1, F9, F10, –/+, and Esc keys by connecting a USB keyboard to
your tablet PC. Make sure that the item
“Legacy USB Support” under the Main
menu is set at Enabled (default).
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4.2 BIOS Function
4.2.1 Main Menu
The main menu contains the information of the Tablet system including BIOS
version, processor, system memory, time, and date.
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4.2.2 Advanced Menu
The advanced menu contains the configuration information of CPU, IDE/ SATA,
ACPI, APM Configuration and Battery Calibration(see Chapter 3.2.4 for detail).
1. CPU Configuration
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2. IDE/ SATA Configuration
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3. ACPI Configuration
4. ACPI Configuration
Sets the Resume On LAN and Resume On RTC Alarm function.
(1). Resume On LAN：Disable or Enable LAB GPI to generate a wake event.
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(2). Resume On RTC Alarm
：The LAN Resume function only works in AC mode, not works in battery mode.
Note
5. Battery Calibration
The detail of Battery calibration is show in chapter 3.2.4.
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4.2.3 Boot Menu
The Boot menu sets the sequence of the devices to be searched for the operating
system. The bootable devices will be automatically detected during POST and
shown here, allowing you to set the sequence that the BIOS uses to look for a
boot device from which to load the operating system. A brief description of button
usage is listed next:
Chck the Hard Disk Device in Hard Disk Drives.
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4.2.4 Security Menu
Change Supervisor Password, Change User Passwaord and Clear User
Password.
4.2.5 Exit Menu
The Exit menu displays ways of exiting BIOS Setup utility. After finishing with your
settings, you must save and exit so that the changes can take effect.
Save Canges and Exit saves the changes you have made and exits BIOS Setup
utility.
Discarding Changes and Exit exits BIOS Setup utility without saving the
changes you have made.
Discard Changes restores the previous values for all the items.
Load Optimal Default loads the factory default values for all the items.
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CHAPTER 5
Driver Installation
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CHAPTER 5
DRIVER INSTALLATION
Through Chapter 5.1 to 5.8 to go further for Rugged Tablet PC driver installation
guide, you can easily install all related drivers if with out operation system by yourself.
The default system will include operation system and you do need to install any
of drivers at first time use.
5.1 Installation of Chipset Driver Installation
Step.1 Insert the Driver Utility CD. Open the file document “a. Chipset”.
Step.2 Click on “Setup” to install driver.
Step.3 Click on “Next“ to install driver.
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Step.4 Click on “Yes “ to agree License
Step.5 Click on “Next“ to install driver.
Step.6 Click on “Yes, I want to restart this computer now“ to go on.
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5.2 Graphic Driver Installation
The system is equipped with Intel 855GME / ICH4 Companion Device. The Intel
Graphic Drivers should be installed first, and it will enable “Video Controller (VGA
compatible). Follow the instructions below to complete the installation. You will
quickly complete the installation.
Step.1
Insert the Driver Utility CD. Open the file document “b. Graphic “.
Step.2 Click on “Setup” to execute the setup.
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Step.3 Click on “Next “to install Driver.
Step.4 Click on “Yes, I want to restart this computer now“ to go on.
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5.3 Audio Driver Installation
The system is equipped with the ALC655 is a 16-bit, full-duplex AC'97 Rev. 2.3
compatible six-channel audio CODEC designed for PC multimedia systems,
including host/soft audio and AMR/CNR-based designs.
The ALC655 CODEC provides three pairs of stereo outputs with 5-bit volume control,
a mono output, and multiple stereo and mono inputs, along with flexible mixing, gain,
and mute functions to provide a complete integrated audio solution for PCs.
Step.1 Insert the Driver Utility CD . Open the file document “c. Audio” and click on “WDM_A400” to
execute the setup.
Step.2 Click on “Next“ to install driver.
Step.3 Click on “Yes, I want to restart my computer now” to finish installation.
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5.4 LAN Driver Installation
Follow the steps below to complete the installation of the Realtek RTL8110SC LAN
drivers. You will quickly complete the installation.
Step.1 Insert the Driver Utility CD. Open the file document “d. LAN”.
Step.2 Click on “Setup” to execute the setup.
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Step.3 Click on “Next” to install driver.
Step.4 Click on “Install“ to install driver.
Step.5 Click on “Finish“ and go on.
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5.5 Wireless LAN Driver Installation
Following the step by step to finish the driver installation
Step.1 Insert the Driver Utility CD. Open the file document “e_ Wireless”. Execute the installation
program.
Step.2 Follow the step by step and click “Next” to finish the driver installation.
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5.6 Bluetooth Driver Installations
Following the step by step to finish the driver installation
Step.1 Insert the Driver Utility CD. Open the file document “f_ Bluetooth”. Press “Install” to execute
the installation program.
Step.2 Choose “Accept” icon and click “Next” to go to installation
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Step.3 Follow the step by step and click “Next” to finish the driver installation.
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5.7 HotTab Utility Driver Installations
With our HotTab software application utility, user can very easy to control and
program their usual hotkey for help their job.
Step.1 Insert the Driver Utility CD. Open the file document “g_ Hot TAB”. Press the Setup.exe to
execute the installation program.
Step.2 Click “Next” to start to the installation.
Step.3 Click “Close” to finish the installation.
Note: Microsoft .NET Framework 2.0 is necessary before HotTAB utility installation.
You can download from the following link.
http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDDAAB15C5E04F5&displaylang=en
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5.8 Touch Driver Installation
TouchKit is the Premier Touch software, which contains drivers of the touch panel
controllers for the specified communication connectors, RS232, PS/2 and USB, and
the other two utilities.
The two utilities are as follows:
Touch Tray support
This is utility for emulating the right and left button of mouse through
controlling touch panel. Users can toggle between right or left mouse
buttons by this utility.
Configuration support
The calibration and draw test of touch panel are done by this utility. Besides,
users can add or remove for new RS-232 or PS/2 touch panel devices.
Follow these steps to install TouchKit.
Step.1 Insert the Driver Utility CD. Open the file document “h_ TouchKit” to execute the setup.
Step.2 Click on “Setup.exe” to execute the setup.
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Step.3 Choose Install PS/2 interface driver and select “Next” to go on.
Step.4 Choose “No” for 4 point calibration and click “Next” to continue installation.
Step.5 Choose “Next” to go on the installation.
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Step.6 After few seconds of installation, click on “Finish” and choose restart computer to final the
installation.
Note: Configuration Utility
After finishing the installation, please follow the steps to test the configuration utility.
Step.1 Click the “TouchKit” shortcut function in the desktop.
Step.2 Enter “General” function and choose the language you need. Then go to next step.
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Step.3 Correct 4 point locations on screen with the Panel. Screen display as follows
Step.4 If 4 point’s calibration tests are fine, push “yes” to finish the test.
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CHAPTER 6
Caring Your Tablet PC
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CHAPTER 6
CARING YOUR TABLET PC
There are few tips for location, cleaning guideline, and for take care of battery pack
and touchscreen. Please follow these tips for safeguarding the integrity of your tablet
PC data as well as the tablet PC itself.
6.1 General Protection Tips for Tablet PC
Please check the general protection tips for Tablet PC location and normal operating.
Please do not put heavy objects on top of the tablet PC as this may damage the
display.
Do not use paper towels to clean the display but use the included soft cloth.
Avoid touching it with your fingers, pen, or pencil.
Allowing the backlight to automatically turn off as a result of power management
is recommended rather than using a screen saver or other software that prevents
the power management form working.
10 °C (50 °F) and 35 °C (95 °F) is our recommended temperature for operating
the tablet pc– actual operating temperature depending on product specifications.
Avoid placing the tablet PC in a high humidity, highly change temperatures,
mechanical vibration, direct sunlight, or heavy dust environment.
Keeping the tablet PC at least 15 cm (5 inches) away from electrical appliances
that can generate a strong magnetic field such as a TV, refrigerator, motor, or a
large audio speaker.
Avoid moving the tablet PC from a cold to a warm place in sudden time. A
temperature difference of more than 10 °C (18 °F) may cause condensation
inside the unit, which may damage the storage media.
Please do not place the tablet PC on an unsteady surface.
6.2 Cleaning the Tablet PC
Make sure the tablet pc is turned off.
Never spray or pour any liquid directly onto the screen or case.
Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other
particles.
The display area is highly prone to scratching. Do not use ketene type material
(ex. Acetone), Ethyl alcohol, toluene, ethyl acid or Methyl chloride to clear the
panel. It might permanently damage the panel.
If still not clean, apply a small amount of non-ammonia, non-alcohol based glass
cleaner onto a clean, soft, lint-free cloth, and wipe the screen
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6.3 Battery Protection Tips
It is recommended temperature range for charging the battery pack between 5
deg C ~ 45 deg C.
To avoid harm to the battery, recharge the battery pack when it is nearly
discharged. When recharging, make sure that the battery pack is fully charged.
The battery pack is a consumable product and the following conditions will
shorten its life:
Frequently charging the battery pack
When using, charging, or storing the battery in high temperature condition
To avoid hastening the deterioration of the battery pack thereby prolonging its
useful life, minimize the number of times you charge it so as not to frequently
increase its internal temperature.
A higher environment temperature will cause the battery pack’s temperature to
rise. Avoid charging the battery pack inside a closed vehicle and in hot weather
condition. Also, charging will not start if the battery pack is not within the allowed
temperature range.
It is recommended that you do not charge the battery pack more than once a day.
Charging the battery pack with the system’s power off is recommended.
To maintain the battery pack’s operating efficiency, store it in a cool dark place
removed from the tablet PC and with 30 % ~ 40 % charge remaining.
Avoid installing or removing the battery pack when the tablet PC is in Standby
mode.
Charging time will be prolonged when the tablet PC is turned on.
6.4 Touchscreen Protection Tips
Avoid using excessive force to the display. When use the finger or the included
touchscreen stylus pen on the display, the recommended force can not over
200gf.
Besides the included stylus, using a sharp or metallic object may cause
scratches and damage the display, thereby causing errors.
Wipe the touchscreen with a clean, soft, lint-free cloth.
Using the touchscreen during low temperature (less than 5 oC) may cause a
slower response time, this is normal. A normal response time may be restored
upon returning to room temperature.
When there is noticeable discrepancy in the operation of the touchscreen function (wrong location
on intended operation or improper display resolution), refer to the Windows operating system for
instructions on recalibrating the touchscreen display.
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6.5 Trouble shooting from A to Z
A. Battery Problem
Condition
The battery does not charge
(Battery Charge indicator does
not light orange.
Check Point
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow
time for the battery pack to return to room
temperature.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
B. Bluetooth Transmission Problem
Condition
I cannot connect to another
Check Point
device with Bluetooth wireless
technology.
Make sure that both devices have activated Bluetooth
feature.
Make sure that the distance between the two devices
are not over 10 meters or that there are no walls or
other obstructions between the devices.
Make sure that the other device is not in “Hidden”
mode.
Make sure that both devices are compatible.
C. Display Problem
Condition
Nothing appears on the screen.
Check Point
During operation, the screen may automatically turn
off as a result of power management. Press any key to
see if the screen comes back.
The brightness level might be too low. Increase
brightness by pressing the button.
D. Date/Time Problems
Condition
The date/time is incorrect.
Check Point
Correct the date and time via the operating system or BIOS
Setup program.
After you have performed everything as described above
and still have the incorrect date and time every time you turn
on the tablet PC, the RTC (Real-Time Clock) battery is at
the end of its life. Call an authorized dealer to replace the
RTC battery.
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E. Hardware Driver Problem
Condition
The tablet PC does not recognize a newly installed device.
Check Point
The device may not be correctly configured in the
BIOS Setup program. Run the BIOS Setup program to
identify the new type.
Make sure if any device driver needs to be installed.
(Refer to the documentation that came with the
device.)
Make sure if the device needs any jumper or switch
settings. (Refer to the documentation that came with
the device.)
Check the cables or power cords for correct
connections.
For an external device that has its own power switch,
make sure that the power is turned on.
F. Hard Drive Problem
Condition
The hard disk drive error
message appears on the screen.
Check Point
The hard disk drive has defects. Ask your dealer for
help.
The hard disk drive operations
seem slow.
The data files stored on the hard disk drive may be
fragmented. Use a tool such as Window’s Disk
Defragmenter to defragment the files.
The hard disk drive indicator
glows without blinking.
The data files stored on the hard disk drive may be
fragmented. Use a tool such as Window’s Disk
Defragmenter to defragment the files.
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G. LAN Problem
Condition
I cannot access the network.
Check Point
Make sure that the LAN cable is properly connected to
the RJ-45 connector and the network hub.
Make sure that the network configuration is
appropriate.
Make sure that the user name or password is correct.
H. Power Management Problems
Condition
The tablet PC does not enter
Check Point
If you have a connection to another computer, the
Standby or Hibernation mode
tablet PC does not enter Standby or Hibernation mode
automatically.
if the connection is actively in use.
Make sure that the Standby or Hibernation time-out is
enabled.
The tablet PC does not enter
Standby or Hibernation mode
If the tablet PC is performing an operation, it normally
waits for the operation to finish.
immediately.
The tablet PC does not resume
from Standby or Hibernation
mode.
The tablet PC automatically enters Standby or
Hibernation mode when the battery pack is empty.
Do any one of the following:
- Connect the AC adapter to the tablet PC.
- Replace the empty battery pack with a fully charged
one.
I. Startup Problems
Condition
Check Point
When you turn on the tablet PC, it If you are using an external AC power, make sure that
does not respond and the Power
the AC adapter is correctly and securely connected. If
indicator does not light green.
so, make sure that the electrical outlet works properly.
If you are using the battery power, make sure that the
battery is not discharged.
When the tablet PC is connected to AC power and
hard disk drive temperature is below 5 oC, the optional
heater would turn on as indicated by the hard disk
drive / heater indicator glowing in red (if the item HDD
Preheat under the Advanced menu of your BIOS
Setup is set at Enabled). Wait awhile.
When you turn on the tablet PC, it Restart your tablet PC.
stops after POST.
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J. Software Problems
Condition
Check Point
An application program does not Make sure that the software is correctly installed.
work correctly.
If an error message appears on the screen, consult the
software program’s documentation for further
information.
If you are sure the operation has stop, reset the tablet
PC.
K. Sound Problems
Condition
No sound is produced.
Check Point
Make sure that the volume control is not set too low.
Increase volume by pressing the button.
Make sure that the tablet PC is not in Standby mode.
If using an external speaker, make sure that the
speaker is properly connected.
Distorted sound is produced.
Make sure that the volume control is not set too high or
too low. In most cases, a high setting can cause the
audio electronics to distort the sound.
The external audio device does
not work.
Make sure that your tablet PC is equipped with the
driver needed.
Click the speaker symbol on the taskbar and check the
Windows volume control.
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Check the volume control of your tablet PC.
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L. Wireless LAN Problem
Condition
I cannot use the wireless LAN
Check Point
Make sure that the wireless LAN feature is turned on.
Your tablet PC may be in an out-of-range situation. Move
feature.
Transmission quality is poor.
your tablet PC closer to the Access Point or another
wireless LAN device it is associated with.
Check if there is high interference around the
environment and solve the problem as described next.
Radio interference exists.
Move your tablet PC away from the device causing the
radio interference such as microwave oven and large
metal objects.
Plug your tablet PC into an outlet on a different branch
circuit from that used by the affecting device.
Consult your dealer or an experienced radio technician
for help.
I cannot connect to another
Make sure that the wireless LAN feature is turned on.
wireless LAN device.
Make sure that the SSID setting is the same for every
wireless LAN device in the network.
Your tablet PC is not recognizing changes. Restart the
tablet PC.
Make sure that the IP address or subnet mask setting is
correct.
I cannot communicate with the
Make sure that the Access Point your tablet PC is
computer in the network when
associated with is powered on and all the LEDs are
Infrastructure mode is configured.
working properly.
If the operating radio channel is in poor quality, change
the Access Point and all the wireless station(s) within the
BSSID to another radio channel.
Your tablet PC may be in an out-of-range situation. Move
your tablet PC closer to the Access Point it is associated
with.
Make sure that your tablet PC is configured with the same
security option (encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to
check whether it is connected to the network.
I cannot access the network.
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Reconfigure and reset the Access Point.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management.
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