Turbo Vac Pro
18V 2 in 1 Cordless Cleaner
Model Number: RHSV1801
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN
FOR FUTURE REFERENCE
CONTENTS
Safety instructions
Turbo Vac feature diagram
Turbo Vac assembly
Charging your Turbo Vac
Using your Turbo Vac
Cleaning and care
Wall mounting your Turbo Vac
Problem solving
Guarantee and customer services
Spare parts
Disposal information
Thank you for purchasing your Turbo Vac Pro 18V 2 in 1 Cordless Cleaner.
To get the best from your new cleaner, take a few moments to read these instructions and keep them in a safe place for future reference.
Should you require any further assistance, our friendly Product Care team will be happy to help.
Page(s)
3-6
7
8-9
10
11-13
14 & 16
15
17
18
19
20
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• It is hazardous for anyone other than a competent
person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to electrical parts.
• This product is intended for household use only. Do not
use outdoors.
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than
8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.
• Only use the charger provided with the product. Using
another charger may damage the product and battery.
• Do not immerse in water or other liquids for cleaning.
• Do not store or charge the unit outdoors
• Do not use outdoors or on wet surfaces
• Do not handle the charger or appliance with wet hands
• Use only as described in this manual
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Do not attempt to use the charger with any other
product nor attempt to charge this product with another charger
• Do not abuse the charger cord; never carry the charger or
base by the cord or pull cord to disconnect from an outlet; grasp the charger and pull to disconnect from an outlet.
• Keep hair, clothing, fingers, and all parts of the body
clear of moving parts.
• Do not pick up anything that is flammable, burning or
smoking.
• Use extra care when cleaning on the stairs.
• Never remove parts from the appliance such as the feet,
screws and so on.
• Only use the accessories supplied by the manufacturer.
• Do not operate this appliance for anything other than its
intended use.
• Never put any objects into the openings on the outer
case.
• This appliance is authorized for household/residential
use only
• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Children should be supervised to ensure they don’t play
with the appliance.
• Use only as described and for the uses described in this
manual
• Do not use the charger if power cord or plug has been
damaged.
• Do not use cordless sweeper or charger if it has been
dropped, damaged, left outdoors, or dropped in water.
Contact customer services for advice.
• Do not run over charger cord with sweeper. Always
unplug charger from sweeper before use.
• Never carry the charger by the cord, or yank to
disconnect from an outlet, to unplug, always grasp the plug to remove from outlet, don not pull on cord.
• Keep charger cord away from heated surfaces(e.g.,
cooking surfaces).
• Do not handle charger cord or sweeper with wet hands
or while barefoot.
• Do not put any objects into openings. Do not use with
any opening blocked, keep free of dust, lint, hair and anything that may reduce particle flow into the dust container.
• Do not use the sweeper without dust container in place.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
• Do not attempt to empty dust container while unit is
running, always turn off the appliance and unplug before emptying/replacing the dust container.
• Turn off sweeper before clearing debris from floor brush
assembly
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
6
TURBO VAC FEATURE DIAGRAM
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14
15
16
17
1
Main unit power switch
7
2
Handle release button
8
3
Handheld vac release button
9
4
Handheld vac power switch
10
5
Charging indicator light
6
Dust container release button
11
12
Floor head release button
Floor head
Main handle
Handheld handle
Handheld vacuum
Charging stand
13
Wall mounting screws
14
Wall plugs
15
Crevice tool
16
Brush tool
17
Charging cable
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
7
TURBO VAC ASSEMBLY
Before using your cleaner
Remove all packaging and lay out the separate components.
Check the unit after unpacking for any visual damage such as:
• Misaligned or damaged parts
• Damage to the main body and separate components
• Damage to the plug or cable.
If you can see any damage do not use the cleaner and contact customer services.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
8
TURBO VAC ASSEMBLY
Ensure the power is switched off before assembling.
1. Insert the assembled handheld vacuum unit into the main frame as shown in the diagram - suction inlet first then pushing the unit forward to lock into place.
2. Align the bottom of the frame with the connector on the ball joint of the floor head, inserting the connector until it ‘clicks’ into place and secures. Tilt the cleaner forward so it stands up independently.
3. Lift the main handle up in an anticlockwise direction until it ‘clicks’ into place. Note: Take care not to trap skin or hair.
4. The main vacuum unit is now ready to be used as a floor cleaner, once you have given it a charge.
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3 4
9
CHARGING YOUR TURBO VAC
Before using for the first time you will need to charge the cleaner.
The charger can be used either fitted to the wall or mounted on its floor support. Refer to page 15 for wall mounting instructions.
1. Make sure the charger dock is inserted into the charger floor support.
2. Plug the charging cable into the adaptor socket on the side of the charger dock and plug the socket into a suitable 13 Amp mains socket, pressing the switch on.
3. Lift the assembled cleaner onto the charger dock, ensuring that the lip on the back clips onto the charging dock and secures.
The charging indicator light on the handheld vacuum will illuminate red to show that the unit is charging.
A full first time charge should be given, of 14-16 hours.
Once charged, the indicator light will turn blue.
Note:
• The body may become warm during charging and this is completely normal.
• Make sure the battery is charged when the product will not be used for prolonged periods of time.
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10
USING YOUR TURBO VAC
Once assembled and charged:
1. Lift the vac off the charging dock and place on the floor.
2. Support the floor head with your foot and pull back the handle
3. Press the main unit power switch downwards to start the power.
This will illuminate the power indicator light on the floor head.
4. Move the cleaner floor head in a forwards and backwards motion over the areas you would like to clean.
Note: Large items can get trapped in the brush/floor head which could cause the unit to overheat. Make sure you pick up larger items that could get trapped before vacuuming.
5. To turn off the power, pull the main unit power switch upwards.
The power indicator light will turn off.
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2
3
4
11
USING YOUR TURBO VAC - HANDHELD
1. To convert from full sized vac to handheld cleaner, make sure the unit is stood in the upright position and press in the handheld vac release button. Ensure you are holding the handheld unit handle so that it can be pulled out safely.
2. Attach the tool of choice by slotting it into the suction inlet of the handheld unit, with the clear side facing upwards. To remove the tool, pull away from the inlet to slide it out.
• The crevice tool can be attached for cleaning hard to reach areas, such as sofas, cobwebs high up or down to skirting.
• The brush tool is ideal for cleaning upholstery and stairs.
3. To start cleaning, press down the handheld unit power switch.
4. Move the cleaner suction inlet over the areas you would like to clean, avoiding any liquids and large or sharp objects.
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2
3
12
4
3
1
USING YOUR TURBO VAC
Emptying the dust container
When the dust container starts to fill it will need to be emptied. This will help it to maintain suction performance.
1. To remove the dust container, press the release button located just above where the container is attached.
2. Pull the dust container away from the unit.
3. Over a bin, remove the whole filter and tap off the trapped dirt. Tip the container upside down to empty the contents. You may need to tap the sides to dispose of all of the dirt.
4. Place the filter back into the dust container in the direction indicated by the diagram.
Important:
You may wish to empty the dust container outdoors as emptying may create a dust cloud.
5. Place the assembled dust container back onto the unit, until it secures into place.
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4
13
CLEANING AND CARE:
CLEANING THE FILTER
It is necessary to clean the filters regularly with frequent use in order to maintain suction performance and prolong the life span of your cleaner.
1. Follow steps 1 to 3 on page 13.
2. Carefully wash the filter and dust bag in warm water and allow to dry for 24 hours.
3. Once dried, place the filter back into the dust container in the direction indicated by the diagram.
4. Place the assembled dust container back onto the unit, until it clips into place.
After around 6 months of regular use the filters may need replacing.
Refer to page 19 and Contact Customer Services.
Floor head brush maintenance
If any threads or hair gets trapped in the brush you may need to carry out maintenance.
For regular maintenance, pull out the waste from around the bar.
If you cannot manually rotate the brush, unscrew the cover and remove the brush to clean it.
When reinserting, make sure the brush cover is securely fixed and that the brush rotates properly.
14
WALL MOUNTING YOUR TURBO VAC
What you will need
Use the three wall mounting screws and three wall plugs provided with the product (under the stand floor support.)
You will also require: a drill with an 6mm masonry drill bit, a sharp pencil, a screw driver, a hammer and, ideally, a spirit level.
Take out your wall mounting template sheet provided in the Turbo
Vac gift box.
Note: The below measurements are a guide only and should be adjusted according to your requirements.
Hard wall mounting
1. Using a spirit level and a pencil, draw a horizontal line of approximately 5cm long at least 50cm from the floor.
2. Place the wall mounting template directly under the line you have marked on the wall.
3. Using a sharp pencil, pierce a mark on each ‘+’ sign on the template, making sure the template does not move.
4. Using an 6mm masonry drill bit, drill the three holes previously marked out.
5. Insert the three wall plugs/fixings into the drilled holes and knock in with a hammer to secure.
6. Insert the three screws into the fixings, so that the screws take to the wall plug, leaving approximately 8-10mm of the screw to hang the wall mounting bracket over.
7. Insert the wall bracket over the screws and let the bracket fall into place.
8. Tighten all three screws securely, being careful not to over-tighten.
9. Place the cleaner unit onto the bracket.
Note: For partitioning walls, you will require plaster board fixings to mount the wall bracket (not supplied.)
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CLEANING AND CARE
Before you clean the appliance, make sure the power is switched off and that the unit is not on the charging stand.
It is recommended to store the appliance on the charging stand. Do not leave plugged in for extended periods of time.
You can fold the handle by pressing in the handle release button and folding backwards.
You can also remove the floor head by pressing in the floor head release button and pulling the head away from the unit.
To clean the exterior of the device, use a damp, soft cloth and mild detergent.
NEVER IMMERSE THE CLEANER IN WATER.
Wash non-electrical removable accessories in warm soapy water and allow to dry thoroughly before next use.
If the cleaner is damaged, contact the customer service helpline using the details at the bottom of this page.
Storage
Store in a clean and dry environment.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
16
PROBLEM SOLVING
PROBLEM POSSIBLE PROBLEM POSSIBLE SOLUTION
The cleaner hasn’t had enough charge
Make sure you have plugged in the cleaner to charge for
14-16 hours. The light will illuminate when charging.
The cleaner won’t turn on
Charging cable is damaged
Make sure there is no signs of damage to the charging cable.
The power switch has not Make sure you have turned on the power using either the been pressed main unit power switch or the handheld power switch.
Dust container
The suction is decreasing and the cleaner is not picking up dirt
Filters are dirty
Handheld/head blockages
Check if the dust container is full, if so, empty it.
Clean the filters. After around 6 months of regular use the filters may need replacing. Contact Customer Services using the details at the bottom of this page.
Check that there are no blockages in the handheld suction inlet or cleaning head. If so, clear these blockages.
Cleaner is over heating
Filters are dirty
Check that the filters are not blocked, if so, clean them following the instructions in this booklet.
The charging stand is not working
The unit is not fitted correctly on the stand or the stand is not correctly plugged in to the mains
Dust is coming out of the vacuum cleaner
Dust container fitting
The air coming out of
Filters are dirty
the vacuum cleaner smells
Filters are not dry
The dust container has not been fitted correctly. Refit the container following the instructions in this booklet.
Clean the filters and dust container.
Ensure the filters have been left to dry for 24 hours before refitting back into the vacuum cleaner and using.
We’re here should you need us.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
17
GUARANTEE AND CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Product Care Team, on 0345 209 7461
Monday – Friday: 8am-8pm & Saturday: 9am – 1pm, who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the original purchase. If any defect arises due to faulty materials or workmanship, the faulty product must be returned to the place of purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
•
The product must be returned to the retailer with the original proof of purchase.
•
The product must be installed and used in accordance with the instructions contained in this instruction guide and any other instructions for use which are supplied.
•
It must be used for domestic purposes only and for its intended use.
•
This warranty does not cover wear and tear, damage, misuse or consumable parts.
This does not affect your statutory rights.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
18
SPARE PARTS
To check the availability of the following spare parts, simply contact our friendly Customer Services team using the details provided at the bottom of this page.
3
1 2
5
6
4
1
Dust container
4
Crevice tool
2
Dust container filters
5
Brush tool
3
Charging stand
6
Charging cable
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
Or visit us at www.productcare.co.uk
19
For Customer Services & Spare
Parts please call
0345 209 7461
Opening times: Monday - Friday
8am – 8pm & Saturday 9am –1pm
Or visit us at
www.productcare.co.uk
Revision 2
Model: RHSV1801
Made by G2S Ltd under license.
This symbol is known as the 'Crossed-out wheelie bin Symbol'.
When this symbol is marked on a product/batteries, it means that the product/batteries should not be disposed of with your general household waste. Only discard electrical/electronic/battery items in separate collection schemes, which cater for the recovery and recycling of materials contained within. Your co-operation is vital to ensure the success of these schemes and for the protection of the environment. For your nearest disposal facility, visit www.recycle-more.co.uk or ask in store for details.
We reserve the right, due to possible changes to design, to alter the instruction manual without prior notice.
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