Alcatel ONE TOUCH User manual

Alcatel ONE TOUCH User manual
Quick Start Guide
For more information about how to use the phone, please
go to to download complete
user manual. Also on our website you can find helpful
FAQs, software upgrade, etc.
English US - CJB331AALAAA
1 15:13:14
Table of contents
Your mobile��������������������������������������������������������������������� 3
Getting started��������������������������������������������������������������� 9
Making a call������������������������������������������������������������������ 10
4Messaging���������������������������������������������������������������������� 11
5Contacts������������������������������������������������������������������������ 13
6Call log��������������������������������������������������������������������������� 14
7Media������������������������������������������������������������������������������ 14
8Files�������������������������������������������������������������������������������� 16
9Browser�������������������������������������������������������������������������� 17
10Applications������������������������������������������������������������������� 18
11Tools������������������������������������������������������������������������������� 19
12Settings�������������������������������������������������������������������������� 21
13Making the most of your mobile������������������������������� 21
Troubleshooting��������������������������������������������������������������������� 22
Safety and use������������������������������������������������������������������������� 27
General information�������������������������������������������������������������� 37
LIMITED WARRANTY���������������������������������������������������������� 38
1Your mobile������������
1.1 Keys and connectors
Navigation key/
OK key
Left key
Send key
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found
in the RADIOWAVES section of this
user guide.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 1.5 cm
from the body to ensure compliance
with RF exposure requirements.Note
that the product may be transmitting
even if you are not making a phone call.
To prevent possible hearing damage, do not listen
at high volume levels for long periods. Exercise
caution when holding your device near your ear
while the loudspeaker is in use.
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Right key
End key
Delete key
Camera key
Volume key
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•Navigation key Press
to go left/right/up/
Press to access function
UP: Call log
DOWN: Contacts
LEFT : Tools
RIGHT : Media
•OK key Press to confirm an option
•Answer/Send a call
•Press: "0" Key
Press and hold: Switch between "+/P/W"
•In Edit mode
Press: Enter a space
Press and hold: Input "0"
•Press: Take a picture
•Press and hold: Access Camera
•Enter Call log
•Press: End a call
Return to the Home screen
•Press and hold: Power on/off
•Press: Delete characters in Edit mode
•Press: "#" key
Press and hold: Switch to General profile
•In Edit mode
Press: Switch between ABC/Abc/abc
Press and hold: Switch between Multi-Tap/
•Press: "1" Key
Press and hold: Access your voicemail
•In Edit mode
Press: Input "1"
Input frequently-used symbols
•Press: Volume up/down
•In Camera mode
Press: Zoom in/out
•In music playing mode
Press and hold: Previous/Next song
•In Radio mode
Press and hold: Previous/Next channel
•In Calendar mode
Press: Previous/Next month
•Incoming call (Clamshell close)
Press: Mute
Press and hold: End
•Alarm beep (Clamshell close)
Press: Snooze
Press and hold: Stop
•Press: "* " Key
•In Edit mode
Press: change input method
Press and hold: Access the Symbols table
You can personalize navigation key in Settings.
The shortcut to access function for LEFT/RIGHT only be
available when shortcut bar is off.
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1.2 Status bar icons(1)
Email unread.
Battery charge level
WAP messages.
Vibrate alert: your phone vibrates, but does
not ring or beep with the exception of the
Bluetooth® status (Activated).
microSD card scanning completed.
GPRS connecting.
Bluetooth® status (Connected to an audio
GPRS attached.
Java status (Activated).
EDGE connecting.
Headset connected.
EDGE attached.
Call forwarding activated: your calls are
Alarm or appointments programmed.
Level of network reception.
Voicemail message arrived.
Missed calls.
Call in progress.
3G network connecting.
3G network attached.
Music active.
MMS receipt in progress.
Silence mode: your phone does not ring,
beep or vibrate with the exception of the
Stopwatch is active.
Radio is on.
The icons and illustrations in this guide are provided for
informational purposes only.
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Message unread.
(Red) Message list is full: your phone cannot
accept any new messages. You must access the
message list and delete at least one message on
your SIM card.
Airplane mode.
2Getting started�������
2.1 Set-up
Removing or installing the back cover
1.3 Home screen
1.3.1 Shortcut bar
Inserting or removing the SIM card
Shortcuts are home screen icons for your frequently used
items, like Calls or Messages.
You must insert your SIM card to make phone calls. Please
power off your phone and remove battery before inserting
or removing the SIM card.
You can customize shortcut bar by selecting «Settings\
Phone settings\Shortcut bar».
Place the SIM card with the chip facing downwards and
slide it into its housing. Ensure the beveled edge of the SIM
card is aligned with the SIM card slot. To remove the card,
press and slide it out.
Installing or removing the battery
Insert and click the battery into place, then close the
telephone cover. Unclip the cover, then remove the
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Charging the battery
4.1 Access
You may access this menu using the following options:
•Access from the main menu by selecting «Messaging».
Connect the battery charger to your phone and outlet
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from
the plug; switch off Bluetooth and background-running
applications when not in use; reduce the backlight time, etc.
2.2 Power on your phone
Hold down the
key until the telephone powers on.
2.3 Power off your phone
Hold down the
key from the Home screen.
3Making a call�����������
Dial the desired number then press the
key to place
the call.The number you entered can be saved to Contacts
by selecting «Save». If you make a mistake, you may press
key to delete the incorrect digits one by one, or you
may press and hold
key to delete all.
To hang up the call, press the
from shortcut bar, and then enter the submenu you require.
When you access «Messaging», you can switch between
SMS/MMS and Email by navigation key.
4.2 Conversational On (Off) mode
Conversational view mode is set as default.You may switch
to conventional mode by selecting «Settings\Switch
view mode». In conversational on mode, you can view
the chat history in chronological order. In conversational
off mode, you may have access to the following folders:
Inbox, Outbox, Sent, Drafts, Voicemail, Broadcast
SMS, Empty folder, Archive, Templates, Emergency
alerts and Settings. The following instructions are based
on conversational mode.
4.3 Write message
You can select «Messaging\New message» from the
main menu or access from shortcut
to write text/
multimedia message. One or more recipients can be
added from contact list and you can remove a recipient
by pressing the Delete key. Press the
key and select
«More» to select multiple recipients from Contacts.
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An SMS(Short Messaging Service) will be converted to
MMS automatically when images, videos, audio, slides or
attachments are inserted; Subject, CC/BCC/email address
is added; or the message contains more than 8 pages
of text.
An SMS message of more than a certain number
of characters (the number of characters depends
on your language) will be charged as several SMS.
An MMS message containing photos and/or
sounds may also be billed as more than one
message. Specific letters (accent) will increase the
size of the SMS, this may cause multiple SMS to be
sent to your recipient.
4.4 Email
Your phone has an email client with pre-defined settings
for a few popular email services like – Gmail, Yahoo, AOL,
etc. Besides this, you can set up other POP3 or IMAP4
email accounts that you may be using.
5.1 Accessing your contacts
You can access this function by selecting “Contacts” from
the main menu.
5.2 Adding a contact
You can add a new contact to the phone or SIM card by
selecting «Add new contact».
For the first time consulting your contacts, your are
required to import contact from SIM card to your phone
or SIM card.
5.3 Import contacts from SIM
You can access Contact, select your contact and press
Options\Copy or Options\Move to your phone.
4.4.1 Email account set-up
Pre-defined email service
If you own an email account of predefined services,
you can install it to your phone by selecting the service
(GoogleMail, yahoo, etc.), entering the Email address and
password, and then confirming with «OK».
New email service
To set up a new email account other than the predefined
email services, select «Other accounts».
You are required to enter your Email address, select
protocol(1) (POP3 or IMAP4) and data account, then
enter your incoming server address, outgoing server
address, username, password and account name, finally
confirm with «Done».
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Call log��������������
6.1 Access
You can access the function using the following options:
•Select the
•Press the
from main menu
key from Home screen
•Select the
from shortcut bar, and then enter the submenu you require.
7.2 Music player
You can access this feature from the main menu by
selecting «Media\
Music player». You will have full flexibility of managing
music both on your mobile and microSD card.
7.3 Picture viewer
A library links to the pictures both shown in list, slide, sent,
set as wallpaper, by MMS, Email, and Bluetooth.
7.4 Video player
6.2 Available options
Contains all video clips both in phone and microSD card
and enables you to play, send, delete, rename, sort, etc.
When you press «Options», you can have access to
Send message, Call, Missed calls, Edit before call,
Delete, etc.
7.5 FM Radio
7.1 Camera
Your mobile phone is fitted with a camera for taking
photos and shooting videos. You can press Camera key to
access Camera, press again to take a picture.
Your phone is equipped with a radio(1) with RDS(2)
functionality. You can use the application as a traditional
radio with saved channels or with parallel visual
information related to the radio program on the display if
you tune to stations that offer Visual Radio service.You can
listen to it while running other applications.
7.6 Voice recorder
Accessing this feature from the main menu by selecting
«Media\Voice recorder», allows you to make voice or
sound recordings.
The quality of the radio depends on the coverage of the radio
station in that particular area.
Depending on your network operator and market.
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You will have access to all audio and visual files stored in
phone or microSD card in File manager.
From the main menu, select the menu icon
When a microSD card which is including photos from
other phone is inserted for the first time, it will be scanned
and the default folders will be created. You can transfer
photos from the microSD to your phone.
9.1 Homepage
Inserting the microSD card:
to access
Launch the Browser with the preset homepage.
Access your favorite sites.
9.3 Go to URL
Manually enter the URL of WAP site.
9.4 Open file
Open web pages stored on your phone.
Insert the microSD card with the golden contacts facing
downwards into the microSD slot until it is locked. Gently
push the memory card until it is unlocked.
The microSD card is an optional accessory that is
sold separately.
9.5 Last web address
Opens the last visited URL.
9.6 Recent pages
Pages which you recently browsed.
9.7 Offline pages
Pages available for offline viewing.
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11 Tools..............
9.8 Service inbox
Store WAP push messages.
9.9 Settings
Customize your Browser preferences.
10 Applications..
From the main menu, select the menu icon
to access
10.1 WEB
WEB not only gives you the full Web experience where
you stay in touch with your friends, obtain information,
do your online banking etc., but also saves time by using
compressed web pages.
10.2 Weather
Your phone is equipped with a weather function for
viewing up to 3-day forecasts of your favorite cities.
You can access this feature from the main menu by
selecting «Applications\Weather».
10.3 Java
From the main menu, select the menu icon
to access
11.1 Alarm
Your mobile phone has a built-in alarm clock with a snooze
feature. You can set up to five separate alarms and choose
whether or not the alarm should repeat.
11.2 Calculator
Access this feature by selecting «Tools\Calculator» from
the main menu.
11.3 Calendar
Once you enter this feature from the main menu, there is a
monthly-view calendar for you to keep track of important
meetings, appointments, etc. Days with events entered will
be marked in color.
11.4 Tasks
Enables you to easily manage and track the progress of
a task with priorities. All the tasks will be sorted by due
Your ALCATEL ONE TOUCH phone may include(1) some
Java™ applications and games. You can also download new
applications and games to your phone.
Depending on your country or your operator.
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11.5 Notes
You can create a note in text format by accessing «Tools\
Notes» from the main menu.
11.6 Bluetooth ®
Access this feature by pressing «Menu» through Left
softkey from the Home screen to enter the main menu,
then selecting «Tools\Bluetooth».
11.7 World clock
The World clock shows current local time and the time
zone in different cities. You may view up to 3 cities.
11.8 Stopwatch
12 Settings.........
From the main menu, select the menu icon
to access
Settings and select the function of your choice in order
to customize your telephone: Profiles, Phone settings,
Call settings, Airplane mode, Security settings,
Networks, etc.
the most
13 Making
of your mobile...
The stopwatch is a simple application for measuring time
with the possibility to register several results and suspend/
resume measurement.
Webcam (1)
11.9 Unit converter
You can use your phone as a webcam for instant messaging
on your PC.
You can use the Weight and Length convertor by selecting
the unit you wish to convert, then press to input the digits.
Finally confirm with «OK».
•Connect your phone to PC via USB cable.
•Go to “My computer” folder on your PC and find USB
video device (Under Scanners & Cameras).
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Before contacting the service center, you are advised to
follow the instructions below:
•You are advised to fully charge (
) the battery for
optimal operation.
•Avoid storing large amounts of data in your phone as this
may affect its performance.
and carry out the following checks:
My phone is frozen or cannot switch on
•Check the battery contacts, remove and reinstall your
battery, then turn your phone on
•Check the battery power level, charge for at least 20
•If it still does not work, please use User Data Format to
reset the phone
My phone has not responded for several minutes
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
•Check whether your phone is locked when not in use, and
make sure you don't accidentally turn off your phone when
locking it by pressing the power key.
•Check the battery charge level
My phone cannot charge properly
•Make sure you are using an ALCATEL ONE TOUCH
battery and the charger from the box
•Make sure your battery is inserted properly and clean
the battery contact if it’s dirty. It must be inserted before
plugging in the charger
•Make sure that your battery is not completely discharged;
if the battery power is empty for a long time, it may
take around 20 minutes to display the battery charger
indicator on the screen.
•Make sure charging is carried out under normal
conditions (0°C (32°F) to +40°C (104°F))
•When abroad, check that the voltage input is compatible
My phone cannot connect to a network or “No
service” is displayed
•Try connecting in another location
•Verify the network coverage with your operator
•Check with your operator that your SIM card is valid
•Try selecting the available network(s) manually
•Try connecting at a later time if the network is
My phone cannot connect to the Internet
•Check that the IMEI number (press *#06#) is the same
as the one printed on your warranty card or box
•Make sure that the internet access service of your SIM
card is available
•Check your phone's Internet connecting settings
•Make sure you are in a place with network coverage
•Try connecting at a later time or another location
Invalid SIM card
•Make sure the SIM card has been correctly inserted
•Make sure the chip on your SIM card is not damaged
or scratched
•Make sure the service of your SIM card is available
Unable to make outgoing calls
•Make sure you have dialed a valid number and press
•For international calls, check the country and area codes
•Make sure your phone is connected to a network, and
the network is not overloaded or unavailable
•Check your subscription status with your operator
(credit, SIM card valid, etc.)
•Make sure you have not barred outgoing calls
•Make sure that your phone is not in flight mode
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Unable to receive incoming calls
•Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network)
•Check your subscription status with your operator
(credit, SIM card valid, etc.)
•Make sure you have not forwarded incoming calls
•Make sure that you have not barred certain calls
•Make sure that your phone is not in flight mode
The caller’s name/number does not appear when
a call is received
•Check that you have subscribed to this service with
your operator
•Your caller has concealed his/her name or number
I cannot find my contacts
•Make sure your SIM card is not broken
•Make sure your SIM card is inserted properly
•Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
•You can adjust the volume during a call by pressing the
navigation key
•Check the network strength
•Make sure that the receiver, connector or speaker on
your phone is clean
I am unable to use the features described in the
•Check with your operator to make sure that your
subscription includes this service
•Make sure this feature does not require an ALCATEL
ONE TOUCH accessory
When I select a number from my contacts, the
number cannot be dialed
•Make sure that you have correctly recorded the number
in your file
•Make sure that you have selected the country prefix
when calling a foreign country
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete
some files or save the files in the phone contacts (i.e.
your professional or personal directories)
My callers are unable to leave messages on my
•Contact your network operator to check service
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly
entered in "My numbers"
•Try later if the network is busy
I am unable to send and receive MMS
•Check your phone memory availability as it might be full
•Contact your network operator to check service
availability and check MMS parameters
•Verify the server center number or your MMS profile
with your operator
•The server center may be swamped, try again later
The flickering
icon is displayed on my standby
•You have saved too many short messages on your SIM
card; delete some of them or archive them in the phone
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SIM card PIN locked
•Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
I am unable to download new files
•Make sure there is sufficient phone memory for your
•Select the microSD card as the location to store
downloaded files
•Check your subscription status with your operator
The phone cannot be detected by others via
•Make sure that Bluetooth is turned on and your phone
is visible to other users
•Make sure that the two phones are within Bluetooth’s
detection range
How to make your battery last longer
•Make sure you follow the complete charge time
(minimum 3 hours)
•After a partial charge, the battery level indicator may not
be exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
•Switch on the backlight upon request
•Extend the email auto-check interval for as long as
•Update news and weather information on manual
demand, or increase their auto-check interval
•Exit background-running Java applications if they are not
being used for a long time
•Deactivate Bluetooth when not in use
Safety and use................
We recommend that you read this chapter carefully before
using your mobile phone. The manufacturer disclaims any
liability for damage, which may result as a consequence
of improper use or use contrary to the instructions
contained herein.
Given that studies show that using a mobile phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their mobile phone when
the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories
in the areas where you drive. Always obey them. The
use of these devices may be prohibited or restricted in
certain areas.
When driving, do not use your mobile phone and
headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your mobile phone emits
electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags.
To ensure that there is no problem:
-do not place your mobile phone on top of the
dashboard or within an airbag deployment area,
-check with your car dealer or the car manufacturer to
make sure that the car’s electronic devices are shielded
from mobile phone RF energy.
You are advised to switch off the mobile phone from time
to time to optimize its performance.
Remember to abide by local authority rules of mobile
phone use on aircrafts.
Operational Warnings: Obey all posted signs when using
mobile devices in public areas.
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Follow Instructions to Avoid Interference Problems: Turn
off your mobile device in any location where posted
notices instruct you to do so. In an aircraft, turn off your
mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care
facilities, except in designated areas. As with many other types
of equipment now in regular use, mobile phones can interfere
with other electrical or electronic devices, or equipment using
radio frequency.
Switch the mobile phone off when you are near gas or
flammable liquids. Strictly obey all signs and instructions
posted in a fuel depot, gas station, or chemical plant, or in
any potentially explosive atmosphere.
When the mobile phone is switched on, it should be
kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump. In particular
when using the mobile phone you should hold it against
the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of
your implantable medical device. If you have any questions
about using your mobile device with your implantable
medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before
holding your mobile phone to your ear. Also move the
handset away from your ear while using the “hands-free”
option because the amplified volume might cause hearing
It is recommended to have proper supervision while small
children use your mobile phone.
When replacing the cover please note that your mobile
phone may contain substances that could create an allergic
Always handle your mobile phone with care and keep it in
a clean and dust-free place.
Do not allow your mobile phone to be exposed to
adverse weather or environmental conditions (moisture,
humidity, rain, infiltration of liquids, dust, sea air, etc.).
The manufacturer’s recommended operating temperature
range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s
display may be impaired, though this is temporary and
not serious.
Do not open or attempt to repair your mobile phone
Do not drop, throw or try to bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which
are recommended by TCT Mobile Limited and its affiliates
and are compatible with your mobile phone model.TCT
Mobile Limited and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
Your mobile phone should not be disposed of in a
municipal waste. Please check local regulations for disposal
of electronic products.
Remember to make back-up copies or keep a written
record of all important information stored in your mobile
Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your
doctor before playing video games on your mobile phone
or enabling a flashing-lights feature on your mobile phone.
Parents should monitor their children’s use of video games
or other features that incorporate flashing lights on the
mobile phones. All persons should discontinue use and
consult a doctor if any of the following symptoms occur:
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convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following
safety precautions:
-Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may
experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. Follow these
instructions to avoid problems such as tendinitis, carpal
tunnel syndrome, or other musculoskeletal disorders:
-Take a minimum of a 15-minute break every hour of
game playing.
-If your hands, wrists, or arms become tired or sore
while playing, stop and rest for several hours before
playing again.
-If you continue to have sore hands, wrists, or arms during
or after playing, stop the game and see a doctor.
Please note that you must respect the laws and regulations
in force in your jurisdiction or other jurisdiction(s)
where you will use your mobile phone regarding taking
photographs and recording sounds with your mobile
phone. Pursuant to such laws and regulations, it may be
strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal
attributes, and reproduce or distribute them, as this may
be considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior
authorization be obtained, if necessary, in order to record
private or confidential conversations or take a photograph
of another person; the manufacturer, the seller or vendor
of your mobile phone (including the operator) disclaim
any liability which may result from the improper use of
the mobile phone.
Before removing the battery from your mobile phone,
please make sure that the mobile phone is switched off.
Observe the following precautions for battery use:
-Do not attempt to open the battery (due to the risk of
toxic fumes and burns).
-Do not puncture, disassemble or cause a short-circuit
in a battery,
-Do not burn or dispose of a used battery in the garbage
or store it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally
applicable environmental regulations. Only use the battery
for the purpose for which it was designed. Never use
damaged batteries or those not recommended by TCT
Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery
and the accessories means that these products
must be taken to collection points at the end
of their life:
- Municipal waste disposal centers with specific
bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being
disposed of in the environment, so that their components
can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown
into ordinary bins if your jurisdiction or your region has
suitable recycling and collection facilities; instead they are
to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s
Recycling Program at
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Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet
with the standard for safety of information technology
equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased
in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
Characteristics of power supply (depending on the
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15/0.13 A
5V, 550 mA & 5V, 1A
Lithium 850 mAh
Your mobile phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emission
limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on standards that
were developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of
age and health.
The exposure standard for mobile phones employs a
unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by public authorities such
as the Federal Communications Commission of the US
Government (FCC), or by Industry Canada, is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the
mobile phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest certified
power level, the actual SAR level of the mobile phone while
operating can be well below the maximum value. This is
because the mobile phone is designed to operate at multiple
power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless
base station antenna, the lower the power output of the
mobile phone. Before a mobile phone model is available for
sale to the public, compliance with national regulations and
standards must be shown. The highest SAR value for this
model mobile phone when tested is 0.747 W/Kg for use at
the ear and 0.832 W/Kg for use close to the body. While
there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the
government requirement for RF exposure. For body-worn
operation, the mobile phone meets FCC RF exposure
guidelines provided that it is used with a non-metallic
accessory with the handset at least 1,5 cm from the body.
Use of other accessories may not ensure compliance with
FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web
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The World Health Organization (WHO) considers that
present scientific information does not indicate the need
for any special precautions for use of mobile phones. If
individuals are concerned, they might choose to limit their
own or their children’s RF exposure by limiting the length
of calls, or using “hands-free” devices to keep mobile
phones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields
and public health are available on the following website:
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and
-Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician
for help.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
For the receiver devices associated with the operation of
a licensed radio service (e.g. FM broadcast), they bear the
following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device does
not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received,
including interference that may cause undesired
Your mobile phone is equipped with a built-in antenna.
For optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with headset or usb data cable. If you
are using another accessory ensure that whatever product
is used is free of any metal and that it positions the mobile
phone at least 1,5 cm away from the body.
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is a registered trademark of Obigo AB.
microSD Logo is a trademark.
he Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any use
of such marks by TCT Mobile Limited and its
affiliates is under license. Other trademarks
and trade names are those of their respective
A392A Bluetooth QD ID
Java™ and all Java™ based trademarks
and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the
U.S. and other countries.
• Commercial Mobile Alert System (CMAS)
Your mobile phone is CMAS capable and allows you to
receive automatic alerts in times of crisis (e.g. earthquake,
hurricanes, etc.)
General information.....
•Hot Line Number: In the United States, call 877-7023444 for technical support. In Canada, call 888-841-5371.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask
any questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
Your mobile phone is a transceiver that operates on GSM
Quadband (850/900/1800/1900 MHz) or UMTS Triband
(850/1900/AWS MHz).
Protection against theft(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist
hearing device users in finding mobile phones that may be
compatible with their hearing devices.
This device is HAC M4/T4 compatible. Reference ANSI
For more information please visit our website http://
There may be certain differences between the user manual
description and the mobile phone’s operation, depending
on the software release of your mobile phone or specific
operator services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences,
which responsibility shall be borne by the operator
Contact your network operator for service availability.
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TCT Mobile (US), Inc. warrants to the original retail
purchaser of this wireless device that should this product or
part thereof during normal consumer usage and condition
be proven to be defective in material or workmanship that
results in product failure within the first twelve (12) months
from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold
as in box items are also warranted against defects and
workmanship that results in product failure within the
first six (6) months period from the date of purchase as
shown on your original sales receipt. Such defect(s) will
be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly
related to the defect(s).
The limited warranty for your wireless device will be voided
if any of the following conditions occur:
•Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your phone
is used;
•Connection to any equipment not supplied or not
recommended by TCT Mobile (US), Inc.;
•Modification or repair performed by individuals not
authorized by TCT Mobile (US), Inc. or its affiliates;
•Changes to the device operating system by the user or
third party applications;
•Acts of god such as inclement weather, lightning, power
surges, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage,
corrosion, oxidation;
•Removal or altering of the wireless device’s event labels
or serial numbers (IMEI);
•Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures or extreme
environmental conditions, sand, excess dust and any
condition outside the operating guidelines;
•Defects in appearance, cosmetic, decorative or structural
items such as framing and non-operative parts;
•Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your jurisdiction. In
no event shall TCT Mobile (US), Inc. or any of its affiliates
be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by
law. Some states do not allow the exclusion or limitation
of incidental or consequential damages, or limitation
of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care
center by calling (888) 841-5371 or going to http://www. We have placed many selfhelp tools that may help you to isolate the problem and
eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer
covered by this limited warranty due to time or condition
we have other options that you may utilize.
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Once you have located your authorized service provider
from the website’s support page listed by country, prepare
to send your device by including a copy of the original
proof of warranty coverage (e.g. original copy of the dated
bill of sale, invoice), the consumer’s return address, your
wireless carrier’s name, alternate daytime phone number,
and email address with a complete problem description.
Only ship the wireless device. Do not ship the SIM card,
memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless
device to the repair center. TCT Mobile (US), is not
responsible for wireless devices that do not arrive at the
service center. Upon receipt, the service center will verify
the warranty conditions, repair, and return your wireless
device to the address provided.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2014
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
40 15:13:38
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