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SITE TECHNICAL DOCUMENTATION
MyX-4
Doc. No. :
SCT U38 SSC DTS 0022
Version :
A
Date :
July 30, 2004
Produced by
2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France
Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55
Copyright  2002
SAGEM
Cergy Saint-Christophe, France
Technical Site Documentation - myX-4
NO DISCLOSURE AGREEMENT
This document is SAGEM SA property. It can not be copied or communicated without written authorisation.
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
Page I
Technical Site Documentation - myX-4
CONTENTS
CHAPTER 1 - FOREWORD
1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION.............................................................1-1
1.2 ABREVIATIONS .................................................................................................................................1-2
1.3 COMMENTS SHEET..........................................................................................................................1-3
CHAPTER 2 - DESCRIPTION - OPERATION
2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS.....2-1
2.2 REMINDERS ABOUT THE CHARACTERISTICS OF myX-4............................................................2-3
2.4 DATA/ AUDIO/ CHARGE CONNECTOR ...........................................................................................2-5
2.4.1
Connector description................................................................................................................2-5
2.4.2
Signal description.......................................................................................................................2-5
2.5 IDENTIFICATION ...............................................................................................................................2-7
2.5.1
Illustration...................................................................................................................................2-7
2.5.2
Description .................................................................................................................................2-7
2.5.3
Description after reparation .......................................................................................................2-7
2.6 PHONE BLOCK DIAGRAM ................................................................................................................2-8
2.6.1
myX-4 block diagram .................................................................................................................2-8
2.6.2
Standards and environment.......................................................................................................2-9
2.7 EQUIPEMENTS..................................................................................................................................2-9
2.7.1
Battery packs .............................................................................................................................2-9
2.7.2
Mains modules.........................................................................................................................2-10
CHAPTER 3 - SYMPTOMS
3.1 GENERAL...........................................................................................................................................3-1
3.2 LIST OF REPORTED DEFECTS .......................................................................................................3-2
3.3 ERROR MESSAGES DURING START UP .......................................................................................3-4
3.4 OTHER ERROR MESSAGES ............................................................................................................3-4
3.5 LIST OF OBSERVED DEFECTS .......................................................................................................3-6
SYMPTOM SHEET ....................................................................................................................................3-7
SYMPTOM SHEET 01 : ENDURANCE BATTERY CHARGER………………………………………………3-8
SYMPTOM SHEET 02 : COMMUNICATION………….……………………………………………………... 3-9
SYMPTOM SHEET 03 : NO FAULT GIVEN ............................................................................................3-10
SYMPTOM SHEET 04 : DISPLAY ...........................................................................................................3-11
SYMPTOM SHEET 05 : KEYPAD............................................................................................................3-12
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
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Technical Site Documentation - myX-4
SYMPTOM SHEET 06 : RING TONES.……………………………………………………………………… 3-13
SYMPTOM SHEET 07 : VIBRATE……………………………………………………………………………...3-14
SYMPTOM SHEET 08 : MICROPHONE / LOUDSPEAKER ...................................................................3-15
CHAPTER 4 - TESTS AND CHECKS
4.1 GENERAL ABOUT TESTS ................................................................................................................4-1
4.2 TEST TOOLS .....................................................................................................................................4-1
4.3 INSTALLING ON A WORKSTATION .................................................................................................4-2
4.3.1
Minimum required configuration ................................................................................................4-2
4.3.2
Installing the CRA downloading kit ............................................................................................4-2
4.3.3
SMT functions ............................................................................................................................4-2
TEST SHEET ..............................................................................................................................................4-3
TEST SHEET 01 : TEST CHECK BY SMT …………………………………………………...........................4-4
TEST SHEET 02 : CHARGER TEST……………………………………………………………………………4-13
TEST SHEET 03 : BATTERY TEST…………………………………………………………………...............4-14
TEST SHEET 04 : CONSUMPTION TEST…………………………….......................................................4-15
TEST SHEET 05 : "HOTLINE" MENU …………………………… .............................................................4-16
TEST SHEET 06 : RADIO TEST………………………….. ........................................................................4-17
CHAPTER 5 – MAINTENANCE PROCEDURES
5.1 TECHNICAL WORK LEVELS.............................................................................................................5-1
5.2 SHORT LOOP PROCESS..................................................................................................................5-2
5.3 MAINTENANCE TOOLS ....................................................................................................................5-4
LEVEL 0 MAINTENANCE ..............................................................................................................................5-5
PROCEDURE SHEET 0 01 : REMOVING AND REPLACING THE BACK COVER .................................5-6
PROCEDURE SHEET 0 02 : REMOVING AND REPLACING THE BATTERY ........................................5-8
PROCEDURE SHEET 0 03 : REMOVING AND REPLACING THE FRONT COVER…………….……. 5-10
PROCEDURE SHEET 0 04 : REMOVING AND REPLACING THE KEYPAD…..……………………..….5-12
PROCEDURE SHEET 0 05 : REMOVING AND REPLACING THE KNOB LOCK………….…………….5-14
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
Page III
Technical Site Documentation - myX-4
LEVEL 1 MAINTENANCE ............................................................................................................................5-16
PROCEDURE SHEET 1 01 : REMOVING AND REPLACING THE ASSEMBLY FLANGE....................5-17
PROCEDURE SHEET 1 02 : REMOVING AND REPLACING THE DYSPLAY ......................................5-19
PROCEDURE SHEET 1 03 : REMOVING AND REPLACING THE KEYPAD LIGHT GUIDE ................5-21
PROCEDURE SHEET 1 04 : REMOVING AND REPLACING THE ELECTRONIC BOARD..................5-23
PROCEDURE SHEET 1 05 : REMOVING AND REPLACING THE METAL DOME...............................5-25
PROCEDURE SHEET 1 06 : REMOVING AND REPLACING THE JOYSTICK .....................................5-27
PROCEDURE SHEET 1 07 : REMOVING AND REPLACING LOUDSPEAKER ....................................5-29
PROCEDURE SHEET 1 08 : REMOVING AND REPLACING THE VIBRATING DEVICE.....................5-31
PROCEDURE SHEET 1 09 : ELECTRONIC BOARD EXCHANGE........................................................5-33
LEVEL 3 MAINTENANCE ............................................................................................................................5-36
PROCEDURE SHEET 3 01 : RETURN TO SAGEM FACTORY.............................................................5-38
PROCEDURE SHEET 3 02 : RETURN TO CUSTOMER........................................................................5-39
OUT OF WARRANTY INTERVENTION .......................................................................................................5-40
PROCEDURE SHEET 4 01 : REMOVING AND REPLACING THE DATA/ AUDIO/ CHARGE
CONNECTOR ..........................................................................................................................................5-41
CHAPTER 6 - ACCESSORIES
6.1 12 V / 24 V CHARGERS.....................................................................................................................6-1
6.1.1
Description .................................................................................................................................6-1
6.1.2
Characteristics ...........................................................................................................................6-1
6.2 DESKTOP CHARGERS AND CRADLES ..........................................................................................6-2
6.2.1
Description .................................................................................................................................6-2
6.2.2
Characteristics ...........................................................................................................................6-2
6.3 CAR CRADLE.....................................................................................................................................6-3
6.3.1
Description .................................................................................................................................6-3
6.3.2
Characteristics ...........................................................................................................................6-3
6.4 FULL DUPLEX CAR HANDSFREE KIT .............................................................................................6-4
6.4.1
Description .................................................................................................................................6-4
6.4.2
Characteristics ...........................................................................................................................6-4
6.5 PEDESTRIAN HANDSFREE KIT.......................................................................................................6-6
6.5.1
Description .................................................................................................................................6-6
6.5.2
Characteristics ...........................................................................................................................6-6
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
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Technical Site Documentation - myX-4
6.6 DATA CABLES ...................................................................................................................................6-7
6.6.1
Description .................................................................................................................................6-7
6.6.2
Characteristics ...........................................................................................................................6-7
CHAPTER 7 – TECHNICAL INFORMATION BULLETIN
7.1 PURPOSE ..........................................................................................................................................7-1
7.2 APPLICATION ....................................................................................................................................7-1
APPENDIX 1 – COMPOSITION TABLE
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
Page I
Technical Site Documentation - myX-4
CHAPTER 1 - FOREWORD
This document is common to all myX-4 phones in the SAGEM. It is composed of independent sheets:
−
Symptom sheets
= Symp Sheet XX
−
Test and check sheet
= Test Sheet XX
−
Maintenance procedure sheet
= Proc Sheet X XX
The applicability of a procedure is indicated in the independent sheets title block.
These sheets are updated from time to time in Technical Information Bulletins (TIB).
The information contained in this document is non-contractual, since phone characteristics can change.
Phones are managed based on SAGEM handset codes; any order for spare parts must refer to these codes
(typical code 25 xxx xxx-x).
1.1
HOW TO USE THE SITE TECHNICAL DOCUMENTATION
This is a modular document. Each sheet is single and independent. In some cases several sheets may have
to be used in order to determine the complete procedure to be applied.
A troubleshooting chapter (chapter 3) is provided and is sorted according to the type of reported fault, to
determine the maintenance procedure to be carried out.
These sheets describe the procedure to be followed. They refer to test sheets or removal and replacement
maintenance sheets. Maintenance ,executed by the repair center, terminates either by returning the product
to the customer, or by dispatching it to level 3 maintenance (return to factory).
Customers
Symptoms
level 3
Symp Sheet (Chap. 3)
Tests
Test Sheet (Chap. 4)
Maintenance
Proc Sheet (Chap. 5)
level 0-1-2
Checks
Test Sheet (Chap. 4)
Return to SAGEM
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
Page 1-1
Technical Site Documentation - myX-4
All sheets include illustrations to make it easier to read the procedure.
Chapter 1: Foreword, describes general data about this document.
Chapter 2: Description - Operation, describes general data and options available in the myX-4.
Chapter 3: Symptoms, contains troubleshooting procedures to be carried out on equipment.
Chapter 4: Tests and checks, contains tests and check procedures to be performed on the equipment.
Chapter 5: Maintenance procedures, contains level 0 to 2 maintenance procedures to be carried out
on the equipment, and the procedure to return to SAGEM level 3.
Chapter 6: Accessories, describes the characteristics of accessories for myX-4 phones.
Chapter 7: Technical Information Bulletins, contains the various modifications made to this
documentation.
Chapter 8: Illustrated Parts Catalogue, contains the various reference for spare parts.
Appendix 1: Composition table, contains the various Sagem references codes for equipment
described in this document.
1.2
ABREVIATIONS
AAC
Advanced Audio Coder
ADPCM
Adaptive Differential Pulse Codec Modulation
ALS
Alternative Line Services
AOC
Advice Of Charge
CCD
Charged Coupled Device
CLI
Calling Line Identification
CLIP
Calling Line Identification Presentation
CSTN
Colored Super Twisted Nematic
DCS
Digital Cellular System
EFR
Enhanced Full Rate
EMS
Enhanced Message Service
FDN
Fix Dial Number
GPRS
General Packet Radio Service
GSM
Global System for Mobile
IMEI
International Mobile Equipment Identity
ISO
International Standard Organisation
LCD
Liquid Crystal Display
LU
Livret d’Utilisation (User’s guide)
MMS
Multimedia Message Service
OMM
Outil de Maintenance des Mobiles (Mobile Maintenance Tools)
PIN
Personal Identity Number
PUK
PIN Unlocking Key
RF
Radio Frequency
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
Page 1-2
Technical Site Documentation - myX-4
1.3
SAR
Specific Absortion Rate
SIM
Subscriber Identify Module
SMS
Short Message Service
SMS CB
Short Service Message Cell Broadcast
TFT
Thin Film Transistors
USSD
Unstructured Supplementary Service Data
VGA
Video Graphics Array
WAP
Wireless Application Protocol
WiFi
Wireless Fidelity
WSP
Wireless Session Protocol
COMMENTS SHEET
Broad experience is very beneficial in several respects. Please let us know your comments so that we can
improve the contents and presentation of this document.
Your suggestions will be read carefully by :
-
the design laboratory,
-
production,
-
the purchasing department,
-
the after sales service,
-
all users of this document.
All your suggestions are valuable, they will help us to better satisfy you.
Please photocopy and fill in the sheet 1-4.
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
Page 1-3
Technical Site Documentation – myX-4
______________________________________________________________________________________________
Document title: Site Technical Document for myX-4
Reference :
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THANK YOU FOR PARTICIPATING IN THIS ENQUIRY. YOUR COMMENTS WILL HELP US CONTINUE
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NEEDS.
When you have filled in this questionnaire, please send it :
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-
by mail, to
SAGEM S.A.
Support Service Client / URD 38
2 rue du petit Albi
BP 8250
95 801 Cergy Saint-Christophe
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Page2-4
Technical Site Documentation – myX-4
______________________________________________________________________________________________
CHAPTER 2 - DESCRIPTION - OPERATION
2.1
REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM 900, DCS 1800 AND PCS
(GSM 1900) NETWORKS
Table 1 below gives the characteristics of the radio interface for the GSM 900, DCS 1800 and PCS 1900
systems :
Frequency Band (MHz)
GSM 900
DCS 1800
PCS 1900
880 - 915
925 - 960
1710 - 1785
1805 - 1880
1850 - 1910
1930 - 1990
Number of time intervals per TDMA
frame
8
Width 2 x W simplex (MHz)
2 x 25
2 x 75
2 x 60
45
95
80
Duplex spacing (MHz)
Modulation speed (kbit/s)
271
Speech throughput (kbit/s)
13 (5,6)
Maximum data throughput (kbit/s)
12
Multiple access
Frequency and temporal multiplexing / frequency duplexing
Cell radius (km)
0,3 to 30
0,1 to 4
0,1 to 4
2
1
1
SAGEM terminal power (W)
Table 1 : Radio Interface
Table 2 shows powers as a function of the network:
GSM 900
DCS 1800
PCS 1900
Class
number
Maximum
nominal
power (W)
Allowable
interval (W)
Maximum
nominal
power (W)
Allowable
interval (W)
Maximum
nominal
power (W)
1
-
-
1
[0,63 ; 1,6]
1
2
8
[5,0 ; 12,7]
0,25
[0,16 ; 0,4]
0,25
3
5
[3,2 ; 7,9]
4
[2,5 ; 6,3]
2
4
2
[1,3 ; 3,2]
5
0,8
[0,5 ; 1,3]
Allowable
interval (W)
Table 2: Terminals power class
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
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Technical Site Documentation – myX-4
______________________________________________________________________________________________
Table 3 shows power classes :
Class 1
Class 2
Class 3
Class 4
Class 5
900
43 dBm
39 dBm
37 dBm
33 dBm
29 dBm
1800
30 dBm
24 dBm
36 dBm
-
-
1900
30 dBm
24 dBm
33 dBm
-
-
Table 3: RF power classes
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Page2-6
Technical Site Documentation – myX-4
______________________________________________________________________________________________
2.2
REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS OF myX-4
GENERAL CHARACTERISTICS
Weight (in g) :
Dimensions (in mm) :
myX-4
95g
104*46.5*17.8
Volume (cm3)
77
Standby (h) :
340
Talk time (h/mn) :
4.30
Screen size (pixels), Colour, Backlight :
128*160 pixels, 65K colors
Line / character number of the screen :
8 .up to 12
Battery Type
Recharge Time
Li Ion
Less than 3 hrs
RADIO CAPACITY
GSM 900, 1800 - EGSM, 1900
Yes (900/1800) and 850,1900 for second version
GPRS and type (2+1 / 3+1….)
4+1 / 3+2
Voice Quality
FR, HR, EFR, AMR
COSMETIC
Color number
Up to 5
Keypad
Metallic
USEFULL FEATURES
WAP browser release
6.2
Downoad protocol
WTP SAR
Built in Hands Free
Yes
Vibrating device - Silent Mode
Yes
Softkeys (programmable)
Predictive input (Y/N + type)
Yes (2)
Yes (T9)
IMPS
No
EMS
Yes (R5)
MMS
Yes Audio , Picture , vCard
Calendar
Phonebook
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Vcal standard
Vcard standard
Page2-7
Technical Site Documentation – myX-4
______________________________________________________________________________________________
ENTERTAINMENT / FUN FACTS
Mservices
Yes
Bookmarks inserted in wallpapers and ringtones
menus
Yes
Icons
Wallpaper or fix screensaver
Animated Screensaver
up to 50 (30 minimum embedded)
14 embedded
3
Power ON and OFFanimations
Yes
Photos
No
Videos
No
Ringtone
Games embedded
Games to download
Java
Interchangeable covers
40 ore loaded
2
Yes
Yes CLDC1.0 ,MIDP2.0
Yes (front&back)
MULTIMEDIA
Picture display formats
bmp, jpeg (baseline & progressive), png (fixed &
interlaced), gif fixed & animated)
Picture record formats
N/A
Audio playback formats
iMelody1.2, Midi, spMidi, Wave (pcm, adpcm, 11025Hz),
AMR (narrowband)
Audio record format
AMR (narrowband)
Video playback formats
N/A
Video record formats
N/A
File reproduction
forward lock defined in DRM1.0
MEMORY
Redial List / Notebook
Yes , 20
Personal Objects (including the 3 games, the
ringtones, wallpapers and screensavers, power
ON and OFF videos, messages, voice memo,
phonebook and calendar)
4 Mbytes
DATA TRANSMISSION
USB
Yes
Infrared
Yes
Integrated modem (and fax application)
Yes
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Page2-8
Technical Site Documentation – myX-4
______________________________________________________________________________________________
2.3
2.3.1
DATA/ AUDIO/ CHARGE CONNECTOR
Connector description
This connector is located at the bottom of the transmission module and enables the connection to various
accessories. It comprises power supply pins and signals.
DATA/ AUDIO/ CHARGE
2.3.2
Signal description
SYMBOL
PIN
CONNECTOR
No.
SIGNAL FUNCTION
NATURE
E/S, Al, Ana
CHARGEUR
1
Phone set power ON and power supply signal.
POWER SUPPLY
VBAT
2
POWER SUPPLY IMAGE VOLTAGE, connect
this signal to «CHARGER» (pin n°1) to switch
the module on.
POWER SUPPLY
OUTPUT
ON*
3
SIGNAL RESERVED FOR USE BY SAGEM
(car handsfree kit).
OPEN DRAIN
OUTPUT
VPP
4
Flash programming voltage
SDAI2C
5
DATA SIGNAL RESERVED FOR SAGEM
SPECIFIC ACCESSORIES.
GND
6
ZERO VOLT
SCLI2C
7
CLOCK SIGNAL RESERVED FOR SAGEM
SPECIFIC ACCESSORIES.
OPEN DRAIN
INPUT/OUTPUT
INTI2C
8
INTERRUPT SIGNAL RESERVED
SAGEM SPECIFIC ACCESSORIES.
LOGICAL INPUT
USB_DM
9
USB INTERFACE DIFFERENTIAL DATA
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
POWER SUPPLY
LOGICAL
INPUT/OUTPUT
SIGNAL GROUND
FOR
LOGICAL INPUT
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Technical Site Documentation – myX-4
______________________________________________________________________________________________
RXD1
10
SERIAL DATA TO BE TRANSMITTED.
TXD1
11
SERIAL DATA RECEIVED.
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
LOGICAL INPUT
LOGICAL OUTPUT
Page2-10
Technical Site Documentation – myX-4
______________________________________________________________________________________________
SYMBOL
PIN
CONNECTOR
No.
SIGNAL FUNCTION
USB_DP
12
USB INTERFACE DIFFERENTIAL DATA
LOGICAL INPUT
ITDATA
13
Interruption
accessories.
LOGICAL INPUT
GND
14
ZERO VOLT.
SIGNAL GROUND
HSOR
15
STEREO AND MONO AUDIO OUTPUT
ANALOG OUTPUT
HSOL
16
STEREO AND MONO AUDIO OUTPUT
ANALOG OUTPUT
HSCMICN
(BFTXN)
17
DIFFERENTIAL
MICROPHONE
INPOUT
FOR
EXTERNAL
ANALOG INPUT
HSMICIP
(BFTXP)
18
DIFFERENTIAL
MICROPHONE
INPOUT
FOR
EXTERNAL
ANALOG INPUT
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
signal
keep
for
NATURE
E/S, Al; Ana
SAGEM
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Technical Site Documentation – myX-4
______________________________________________________________________________________________
2.4
IDENTIFICATION
All phones are identified with an identification label sticked on the antenna.
2.4.1
Illustration
2.4.2
Description
a : IMEI (bar code),
b : IMEI (15 characters)
c : Reference of product / aesthetic used .
d : Sim card Indication (Sim 3V…),
e : Production area Indication,
f : Production date (date code) + Production level,
Ex. F260/03 = (F) fabrication area (F : Fougères), (260) day of year, (03) last digit of year
(03→2003).
g : Logo and agreement.
h : Product designation
2.4.3
Description after repair
A new sticker is positioning by Repairing Centre on the antenna:
-
CRA XXX
-
260/03
This extra line will appear if the mobile has already been repaired.
N° of CRA,
Date of repair (260), repairing day (04), last digit of year (04→2004).
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Page2-12
Technical Site Documentation – myX-4
______________________________________________________________________________________________
2.5
PHONE BLOCK DIAGRAM
2.5.1
myX-4 block diagram
Microphone
BASEBAND
RADIO
Loudspeaker
LCD/KEYPAD
2.5.2
Standards and environment
The phone complies with the following standards.
Directive EEC
1999 / 5 / CE
Safety (security)
EN 60950
CEM
EN 301 489-1 / EN 301 489-7
Voltage
73 / 23 / EEC
Network
3GPP TS 51.010-1 v 5.2.0 with included GCF-CC V 3.10.0
Requirements GT01 v 4.7.0 / TBR 19 edition 5 / TBR 20 edition 3
TBR 31 edition 2 / TBR 32 edition 2 / EN 301 419-1 / EN 301511
Health
EN 50360 / EN 50361
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Page2-13
Technical Site Documentation – myX-4
______________________________________________________________________________________________
2.6
EQUIPEMENTS
The description and operation of SAGEM myX-4 are given in the "User’s handbook" supplied with the
handset. This chapter only describes equipment that operates with the myX-4 handset.
2.6.1
2.6.1.1
2.6.1.2
Battery packs
Characteristics
Technology
Weight
Voltage capacity
Li-ion
26g
3,7V/ 780mAh
Description
Li-ion type batteries are used. They are rechargeable using:
-
mains power supply modules,
-
12 V / 24 V, cigar lighter chargers,
-
car hands free kits (compact and comfort),
-
Power supply data.
Batteries caution use:
•
Store the batteries in a dry and cool place (excessive cold and heat damage the batteries
reliability).
•
They must never be stored in bulk, even the rejects, to avoid any short circuits.
•
Do not dismantle the battery packs. (Li-Ion regulations).
•
Only use original mains power supply module.
Ref. SCT U38 SSC DTS 0022 – Index A -July 30, 2004
Page2-14
Technical Site Documentation – myX-4
2.6.1.3
Charging time
The following table shows typical charging times for different batteries.
Battery
500 mA travel
chargers
AC* and K**
chargers
"Simple" unregulated
chargers
230 V Nom.
(110 V Nom.)
94 V to 254 V
Li-ion
2h30
2h30
Astec
Low-cost
230 V
(110 V)
254 V
(121 V)
230V
4h30
3h45
3h30
* : cigar lighter chargers (12 V et 24 V)
** : car hands free kits (Values screen off).
2.6.2
2.6.2.1
Mains modules
Description
These mains power supply modules accept large dynamic variations in the power supply network.
They are available for a number of connector types:
2.6.2.2
−
E.E.C,
−
United Kingdom
−
United States,
−
Australia.
Travel mains modules
Designation
Weight (g)
3
Vol (cm )
Primary voltage
UNREGULATED TRAVEL MAINS POWER SUPPLY MODULES 6.5 V. 500 mA.
TRAVEL 500 mA. EC
100
75
110/230 V
TRAVEL 500 mA. UK
110
90
110/230 V
TRAVEL 500 mA. US
125
65
110/230 V
TRAVEL 500 mA. AUS
100
75
110/230 V
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-15
Technical Site Documentation – myX-4
2.6.2.3
Mains modules
Reference
Weight (g)
3
Vol (cm )
Primary voltage
SIMPLE UNREGULATED MAINS POWER SUPPLY MODULES 1.5 VA. 12V. 300 mA.
EC MAINS MODULE
180
85
230 V
UK MAINS MODULE
180
120
230 V
US MAINS MODULE
210
105
110 V
AUS MAINS MODULE
190
105
230 V
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-16
Technical Site Documentation – myX-4
CHAPTER 3 - SYMPTOMS
3.1
GENERAL
After you have received the customer return sheet (Proc Sheet 3 02), carry out the troubleshooting
procedure.
This chapter will help you to identify the defective element(s), using the troubleshooting table.
It contains flow charts broken down by fault type. Each flow chart describes the procedure to be
followed and contains cross references to tests or maintenance.
The conclusion of each troubleshooting procedure is :
• Return to SAGEM =The Return to the SAGEM centre can concern either the card, or the
radiotelephone according to instructions given to the Centres of repair.
•
Delivery to the customer
Visual test :
Visual test
• Glass state
• Keypad state (elastomer, inscription)
Customer fault verification
Default
confirmed?
• Connector state
battery, SIM)
No
Standard test
Yes
Software inspection - Update
Default
found ?
No
• Oxidation
Standard test :
• Display test : Hot Line menu
• All keypad keys test (check bips keys)
• Audio and radio test
Mobile
OK?
• Battery charge test
No
Yes
Yes
Return to
Sagem
• SIM card position
• Photo function test
Standard test
Default
> Level 2 ?
CHARGE,
• Contrast control
Repairing => symptom sheet
No
AUDIO/
• Plug and position of battery
Yes
No
(DATA/
> 1 return
no found ?
Yes
Delivery to
customer
Return to
Sagem
• Consumption of mobile in off state
• Vibrating device test : Hot Line menu
• Charger test
• Real call with a operator SIM card
These flow charts should be followed in full. After a reference to
a removal/replacement sheet or to a test to be carried out, you
should return to the initial flow chart and continue the search
until reaching a final conclusion.
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-17
Technical Site Documentation – myX-4
3.2
LIST OF REPORTED DEFECTS
The following is a list of defects that may be reported :
Code
Indicated fault
Procedure
A1
No power up
Symp Sheet 01
A2
No display up
Symp Sheet 04
A3
Freezes up
Test Sheet 01
A5
Broken LCD
Symp Sheet 04
A6
Line or digit missing
Symp Sheet 04
A7
Backlights problem
Proc Sheet 1 09 or 3 01
A10
Broken / Missing antenna
Proc Sheet 1 09 or 3 01
B1
Defective battery contact
Proc Sheet 0 02
B2
Defective mobile charger connector
Proc Sheet 1 09 or 3 01
B3
Defective power supply of the board
Proc Sheet 1 09 or 3 01
B4
Defective charge icon display
Proc Sheet 1 09 or 3 01
B5
Current consumption with phone off
Test Sheet 04
B7
Autonomy
Symp Sheet 01
B8
Electrically defective battery
Test Sheet 03
B9
Mechanical lock problem on battery
Proc Sheet 02
B10
Broken battery
Test Sheet 03
B11
Defective charger
Test Sheet 02
B12
Broken charger
Test Sheet 02
B13
Intermittent switch off with reboot
Proc Sheet 1 09 or 3 01
B14
Intermittent switch off without reboot
Proc Sheet 1 09 or 3 01
C1
Not functioning keyboard
Symp Sheet 05
C2
Lateral key problem
Symp Sheet 05
D1
Sim missing
Proc Sheet 1 09 or 3 01
D2
Other messages
Proc Sheet 1 09 or 3 01
D3
EEPROM problem
Proc Sheet 1 09 or 3 01
D4
Untuned mobile
Proc Sheet 1 09 or 3 01
D5
Hard failure
Proc Sheet 1 11 or 3 01
D6
Sim verrou
Proc Sheet 1 09 or 3 01
D7
Post code blocked
Test Sheet 01
D8
SAV return
Proc Sheet 1 09 or 3 01
D9
Unknown battery
Test Sheet 03
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-18
Technical Site Documentation – myX-4
Code
Indicated fault
Procedure
E1
Defective loudspeaker (hails)
Symp Sheet 08
E2
Loudspeaker voice distortion
Symp Sheet 08
E3
Defective microphone
Symp Sheet 08
E4
Microphone voice distortion
Symp Sheet 08
E5
Vibrating device problem
Symp Sheet 07
E6
Defective audio connector
Symp Sheet 08
F1
No network retrieval
Symp Sheet 02
F2
Intermittent calls drop
Symp Sheet 02
F4
Test radio no ok
Proc Sheet 1 09 or 3 01
F5
Outgoing call failure
Symp Sheet 02
F6
Incoming call failure
Symp Sheet 02
F7
Network temporary drop
Symp Sheet 02
G1
Broken or damaged glass
Proc Sheet 0 03
G2
Broken or damaged cover
Proc Sheet 0 01 /0 03
G3
Broken or damaged flip
Not applicable for myX-4
G5
Broken or damaged keyboard
Proc Sheet 0 04
G6
Defective lock button
Proc Sheet 0 05
H1
Broken or damaged accessory
Proc Sheet 1 09 or 3 01
H2
FM function
Proc Sheet 1 09 or 3 01
H3
Monetic function
Proc Sheet 1 09 or 3 01
I1
Oxidation marks
Proc Sheet 1 09 or 3 01
I3
No fault found
Symp sheet 03
I5
Lack function in the menu
Test sheet 01
I6
Defective SIM connector
Proc Sheet 1 09 or 3 01
I7
Malfunction of the menu
Test sheet 01
I8
Mobile retrofit
Test sheet 01
K1
DATA
PROBLEM
(SMS,
EMS,
SMS,GPRS,
WAP,
DOWNLOADING
GAMES, RINGING TONES, SCREEN
SAVER, NO COMMUNICATION WITH A
PC, POCKET PC or PALM)
Test sheet 01
K2
Video function
Test sheet 07
K3
INFRARED function (IRDA)
Test sheet 01
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-19
Technical Site Documentation – myX-4
3.3
ERROR MESSAGES DURING START UP
Message
WARNING
RADIO
UNTUNED
Meaning
Procedure
Invalid EEPROM field (SAGEM)
SAGEM Factory Return
PB IMEI
Consistency problem at IMEI level
SAGEM Factory Return
SIM MISSING
SIM card missing or badly inserted
Insert the SIM card
IMEI ERROR
Consistency problem at IMEI level
SAGEM Factory Return
UNTUNED
Mobile not configured
SAGEM Factory Return
UNKNOWN BATTERY
Battery not recognised by the mobile
Replace the battery
MOBILE PHONE LOCKED
Number of
exceeded
seizures
of
sim
locked
code SAGEM Factory Return
Not repair under
warranty
SIM BLOCKED
Three bad PIN codes have been input
Contact the operator
SIM LOCKED (with SIM)
SIM card not adapted to the operator
Replace the SIM card
SAGEM Factory Return
SIM LOCKED (without SIM)
Attempt of corruption ( EEPROM fields)
Not repair under
warranty
BATTERY TOO LOW
Battery state
Replace the battery
Note: SAGEM factory return can concern either the card, or the mobile, according to instructions
given to the CRAs.
3.4
OTHER ERROR MESSAGES
Message
Meaning
"BUSY"
"Problems" related to the network and Communications
"K.PAD LOCKED PRESS *V"
Keypad locked
"OPTION NOT AVAILABLE"
Menu not available for this product version
"PROG.KEY NOT VALID"
Input "Problems"
"ERROR!!"
Calculation error with the calculator (division by zero)
"NOT REACHABLE"
Call forwarding if the mobile is not reachable
"NOT AVAIL."
Not available
"PIN ERROR"
" PIN input problems "
"PIN2 BLOCKED"
Following input errors
"PUK ERROR"
Following input errors
"PUK2 BLOCKED"
Following input errors
"CODE ERROR"
The phone code input for locking the mobile is incorrect
"NOT AVAIL."
Service not implemented in the network
"TRY AGAIN"
Following a network problem
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-20
Technical Site Documentation – myX-4
Message
Meaning
"NETWORK BUSY"
"Problems" related to the network and Communications
"WAIT"
"Problems" related to the network and Communications
"UNBLOCK?"
"Problems" related to the SIM card
"MEMO REC. CUT"
Save during storage in the answering machine truncated
due to lack of space
"FUNCTION NOT ALLOWED"
Prohibited function requested
"NOT FOUND"
Unsuccessful search (on directory, etc.)
"BUSY"
"Problems" related to the network and Communications
"REJECTED"
The requested operation was refused by the network
"EMPTY"
Empty (note pad, memo, etc.)
"NOT IN GROUP"
Error display following an error code returned from the
network (CUG menus)
"CREDIT END"
“Credit end” information (paying call prohibited)
"CREDIT TOO LOW"
“Credit too low” information (CUG menus)
"NO AUTHORIZED ACTION DURING A Not available action during a wap call
WAP CALL"
"NOT CONFIGURED ACCESS"
Selection of a not configured provider
"UNKNOWN ACCESS"
Selection of a not fully configured provider
"UNKNOWN CALL IN PROGRESS"
Selection of a provider during a call in progress
"NO RESPONSE OF THE SERVER"
" Problems" related to the server
" NO RESPONSE OF THE NETWORK"
"Problems" related to the network and Communications
"NOT AVAILABLE NETWORK"
"Problems" related to the network and Communications
"TOO LONG URL ADDRESS"
The address typed is too long
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-21
Technical Site Documentation – myX-4
3.5
LIST OF OBSERVED DEFECTS
A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01,
SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5).
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-22
Technical Site Documentation – myX-4
SYMPTOM SHEETS
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-23
ENDURANCE, BATTERY, CHARGER PROBLEM
Symp Sheet 01
1/1
myX-4
Test the charger
Test Sheet 02
No
Ok?
Replace the
Standard charger
Yes
Test consumption
Test Sheet 04
No
Return to SAGEM
Proc Sheet 1 09
or Proc 3 01
Ok?
Yes
Test the battery
Test Sheet 03
No
Ok?
Change the battery
Proc Sheet 0 02
Yes
End
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-24
COMMUNICATION PROBLEM
Symp Sheet 02
1/1
myX-4
Do the W avetek test
Test sheet 06
No
Radio
problem ?
Non
yes
End
Return to SAG EM
Proc sheet 1 09
ou Proc 3 01
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-25
NO FAULT GIVEN
myX-4
Symp Sheet 03
(Expertise of the phone)
1/1
Update with SMT
Test Sheet 01
Charger Test
Test Sheet 02
Fault
found ?
yes
No
Battery test
Test sheet 03
End
No
Fault
found ?
Yes
No
Consumption Test
Test Sheet 04
Fault
found ?
End
Yes
No
display test ( HOTLINE menu)
Test Sheet 05
Fault
found ?
End
Yes
No
Camera test
Test Sheet 07
Fault
found ?
End
Yes
No
Radio Test (wavetek)
Test Sheet 06
Fault
found ?
End
Yes
No
Return to customer
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
End
Page 3-26
DISPLAY PROBLEM
Symp Sheet 04
1/1
myX-4
Test the display with the
"Hotline" menu Black/color
screen
Test Sheet 05
Yes
Ok ?
No
End
Replace the display
Proc Sheet 1 02
Test the display with
the "Hotline" menu
Test Sheet 05
Ok ?
Yes
No
Return to SAGEM
Proc Sheet 1 09 or
Proc 3 01
- Ref. SCT U38 SSC DTS 0019 – Index A - July 30, 2004
End
29/03/01
Page 3-
KEYPAD PROBLEM
Symp Sheet 05
1/1
myX-4
Set the “Keypad
beep” function
Test the keypad by listening
to the key beep
Yes
Ok?
No
End
Replace a new
metal dome
Proc Sheet 1
05
Repeat the keypad
test
Ok?
No
Yes
End
Return to SAGEM
Proc Sheet 1 09
or Proc 3 01
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01
Page 3-28
RING TONES PROBLEM
Symp Sheet 06
1/1
myX-4
Select a SAGEM ring tones in
the SETTINGS / SOUNDS /
RING TONES / CALLS menu
Yes
Ring tones
Ok ?
End
No
Change the loudspeaker
Fiche Proc 1 07
Yes
Ring tones
Ok ?
No
End
Return to SAGEM
Fiche Proc 1 09
ou Proc 3 01
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 2004
Page 3-29
Site Technical Documentation - GSM 900/1800 - Serie 3000
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-1
Site Technical Documentation - GSM 900/1800 - Serie 3000
CHAPTER 5 - MAINTENANCE PROCEDURES
5.1
TECHNICAL WORK LEVELS
There are four technical work levels:
−
Level 0,
−
Level 1,
−
Level 2,
−
Level 3.
Each level represents a maintenance degree that depends on which elements are to be removed.
Level 0
Level 1
Level 2
Level 3
Replace defective
subassemblies without
opening the mobiles
with tools
Replace defective
subassemblies with
opening the mobiles
without changing the
electronic board
Electronic intervention
on components
specified by SAGEM
Return to SAGEM SA
Maintenance procedure sheets are coded as follows :
Proc Sheet XXX
Maintenance type sheet
Numbering
Maintenance level
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-1
Site Technical Documentation - GSM 900/1800 - Serie 3000
5.2
SHORT LOOP PROCESS
1. Initialisation
From the communication by Sagem and the reception of the concerned products by the short loop process,
the Repair Centre shall comply with the above procedure. The application of the Short loop process will end
when received the authorisation of repairing given by Sagem.
2. Administrative checks to be done by the Repair Centre
- Authorisation from Sagem for treating the reference received (Part number)
- Process to be applied : short loop process or normal process (DTS, Normal, etc…). The Repair Centre
shall check if the product received has to be treated according to the short loop process.
- Controls on the warranty conditions and DOA conditions (if the Repair Centre is authorised) communicated
by Sagem.
3. Tests and controls :
- Checks if there are no external shocks or oxidation marks ( the covers shall be dismantled in case of
exchangeable covers)
- Checks and confirmation of the defect (real call with SIM, functional test keypad , display, vibrating device,
etc…)
- Check the concordance between the defect declared by the end-user and the defect observed
- Call back of the end-user or dealer (as far as possible) either in case of misunderstanding of the defect
declared by the end-user or in case of the non observation of the defect. (see the appendix “Additional
information about the No Fault Found –NFF- ” at the end of this document allowing according to the case to
understand the return of the product)
If any doubts occurred concerning out of warranty products received, the Repair Centre shall send to Sagem
Montauban (with knowledge to the Area Manager and Support Engineer) the photo of the defect.
N.B :
-
The handsets shall not be dismantled (by using screwdrivers) except previous request from Sagem.
-
The Repair Centre will not make any Repair (such as spare parts exchange or software upgrade) except
previous communication of Sagem. The exchange of handsets or accessories are the only intervention
authorised.
4. Exchange by the Repair Centre
- The Repair Centre will use the products delivered for swap to the Repair Centre for exchanging the
products to the end-users (except particular process defined by Sagem).
- The under- warranty handsets and accessories received shall be exchanged to the end-user.
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-2
Site Technical Documentation - GSM 900/1800 - Serie 3000
- The under- warranty handsets and accessories declared No Fault Found (NFF) shall be exchanged to the
end-users except previous communication of Sagem.
- The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre
after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices
communicated.
- The under- warranty and out of warranty handsets shall be sent to Sagem Montauban.
- In the frame of the Short loop process, there is no level 1 (L1) intervention
5. Reports
An exchange of an handset and its accessories shall be codified Level 3 (L3)
An accessory exchange shall be codified Level 0 (L0).
The Repair Centre shall capture all the information required for issuing and sending the Repair Reports and
Status reports according to the Contractual frequency defined. The Reports shall includes the products
treated by the Repair Centre under- warranty or out of warranty.
6. Procedure
From the beginning date of the Short loop process application and minimum each week, the Repair Centre
shall ship the products (handsets and accessories) to Sagem Montauban.
61. Handsets :
- MRA Procedure for the after-Sales products ( one MRA number for the products concerned by the short
loop).
- MRA Procedure for DOA products ( one MRA DOA number for the products concerned by the short loop) if
the Repair Centre is authorised to treat the DOA products.
The MRA request shall be sent to Sagem Montauban (with knowledge to the Area Manager and Support
Engineer).
The shipment of products to Sagem Montauban shall comply with the MRA procedure. Furthermore each
products shall be sent with the Return Product Sheet filled in indicating the defect declared by the end-user
and the defect observed by the Repair Centre (Sagem Defect codes).
The NFF products sent to Sagem Montauban shall be identified by using separate package. Furthermore
this products shall be sent with the complete description of the defect declared by the end-user ( not
codified).
The accessories received by the Repair Centre shall be sent to Sagem Montauban sent back attached with
the handset ( not connected to the handset).
62. Accessories :
For the accessories received without the handsets, the procedure is the following:
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-3
Site Technical Documentation - GSM 900/1800 - Serie 3000
Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the
parcel Accessories + model (ex : myX-4) for the accessories received in the Repair Centre without the
handsets.
7. Sagem Montauban
Sagem Montauban will ship back to the Repair Centre the same quantity of handsets and accessories as the
quantity received.
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-4
Site Technical Documentation - GSM 900/1800 - Serie 3000
8 Additional information about the no fault found
In any case: Ask to the end-user the frequency of the defect and the circumstances of its apparition (during
an incoming or out-going call, while playing, while downloading, etc.). Try to answer the questions: Where?
When? How?
•
•
If the customer complains about a “Power supply / charging” failure : (shutting down of the
mobile, problem of booting, etc.);
o
During which operation ? In which circumstances ?
o
o
What is the state of the battery and the charger before shipment to the repair centre ?
If the mobile shuts down by itself, must he enter his code pin, adjust the date and the hour
when rebooting the phone?
If the customer complains about a communication problem:
o
What are his residence zone and the reception level of the mobile (Number of receipt bar);
o
o
What is the state of the battery when the defect appears?
In case of loss of communication :
With or without total extinction of the mobile?
Does the loss of communication occur always in the same place and with the same
person?
Does the loss of communication occur while browsing in the menus, during the
communication, or during playing or downloading?
•
If the customer complains about a problem of blockage of key of the keyboard:
o
In which circumstances does the problem occur?
o
Did he activate the keypad locking ?
o
Did he change or remove the upper cover ?
o
Which are the non functioning keys ?
1. MAINTENANCE TOOLS
The following tools are necessary to carry out maintenance operations :
− Electrical screwdrivers with tightening torque settings (0.25 NM) ,equipped with 0,6 mm Torx .
− Metal dome jig.
− Plastic Tweezers.
− Gloves
− ESD protection strap
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-5
Site Technical Documentation - GSM 900/1800 - Serie 3000
LEVEL 0 MAINTENANCE
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-6
REMOVING / REPLACING BACK COVER
Proc Sheet 0 01
1/2
myX-4
5. Tools :
Not applicable.
Preliminary operation
Turn the handset upside down
Removal procedure :
1
Unlock the back cover (1) , by pushing the lock button (2) upwards.
2
Remove rear cover (1) by lifting bottom end first
Placement procedure :
1. Replace the cover by engaging top hooks first .
2. Push down back of rear cover and push button back into locked position
Further operations :
1. Check the covers are assembled tightly
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
-
Page 5-6
REMOVING / REPLACING THE BACK COVER
Proc sheet 0 01
2/2
MyX-4
1
2
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-7
REMOVING / REPLACING THE BATTERY
MyX-4
Proc Sheet 0 02
1/2
Tools :
- Not applicable
Preliminary operation :
- Switch off the mobile phone
Removal procedure :
1. Remove the back cover ( Proc sheet 0 01).
2. Take out the battery (1) by first extracting the stop pins (2).
Placement procedure :
1. Place the battery by first inserting the upper section .
2. Place the back cover (Proc sheet 0 01).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-9
REMOVING / REPLACING THE BATTERY
MyX-4
Proc Sheet 0 02
2/2
1
2
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-10
REMOVING / REPLACING THE FRONT COVER
Proc Sheet 0 03
MyX-4
1/2
Tools :
- Not applicable
Preliminary operation :
1.
Remove the back cover ( Proc sheet 0 01).
Removal procedure :
1. Separate the two front cover (2) fixing stop pins (3) to release the electronic module (1).
2. Remove the equipped front cover (2).
3. Remove the elastomer keypad (4).
Placement procedure :
1. On the new front cover (2), position the elastomer keypad (4) in position, ensuring it is free of dust.
2. Place the module (1)onto front cover (2) ,engaging firstly the module top, then press on the module top
(1)
Further operations
1. Place the back cover (Proc sheet 0 01).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-11
REMOVING / REPLACING THE FRONT COVER
Proc sheet 0 03
2/2
MyX-4
2
1
4
3
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-12
REMOVING / REPLACING THE ELASTOMER
KEYPAD
MyX-4
Proc Sheet 0 04
1/2
Tools :
- Flat screwdriver
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the front cover ( Proc sheet 0 03).
Removal procedure :
1. Remove the elastomer keypad (2) from the front cover (1).
Placement procedure:
1. Clean the elastomer keypad (2) with compressed air.
2. Place the elastomer keypad (2) in position in its housing
Further operations :
1. Replace the front cover (Proc sheet 0 03).
2. Replace the back cover (Proc sheet 0 01).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-13
REMOVING / REPLACING THE ELASTOMER
KEYPAD
Proc Sheet 0 04
2/2
MyX-4
1
2
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-14
REMOVING / REPLACING THE KNOB
LOCK AND THE LOCKER
MyX-4
Proc Sheet 0 05
1/2
Tools :
- Not applicable
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
Removal procedure :
1. Push the knob lock (2) upward.
2. Pull out the knob lock (2).
3. In the internal cover side, slide the locker (3) upward, while lifting it.
Placement procedure :
1. Place the knob lock (2) in its housing, then slide it downward.
2. Turn the rear cover upside down and press the knob lock firmly.
Further operations :
1. Replace the back cover (Proc sheet 0 01).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-15
REMOVING / REPLACING THE KNOB
LOCK AND THE LOCKER
Proc Sheet 0 05
2/2
MyX-4
KNOB LOCK
1
2
LOCKER
1
3
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-16
Site Technical Documentation – myX-4
LEVEL 1 MAINTENANCE
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-17
REMOVING / REPLACING THE ASSEMBLY
FLANGE
MyX-4
Proc Sheet 1 01
1/2
Tools :
- A 0.6mm torx screwdriver
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
Removal procedure :
1. Unscrew the six attachment screws on the assembly plate (1)
2. Separate the four stop pins (3) to liberate the assembly flange (2).
Placement procedure :
1. Replace the new assembly flange on its housing.
2. Position and tighten the six attachments screws with torx couple of 0,25 N.m.
Further operations :
1. Replace the front cover (Proc sheet 0 03).
2. Replace the battery (Proc sheet 0 02).
3. Replace the back cover (Proc sheet 0 01).
4. Carry out radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-18
REMOVING / REPLACING THE ASSEMBLY
FLANGE
Proc Sheet 1 01
2/2
MyX-4
2
1
3
1
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-19
REMOVING / REPLACING THE DISPLAY
MyX-4
Proc Sheet 1 02
1/2
Tools :
- A 0.6mm torx screwdriver
- gloves
- Display / metal dome jig
Notice:This procedure must be performed by an technician provided with gloves , to avoid any risk
of pollution.
• Display contacts must never be touched.
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
4. Remove the assembly flange ( Proc sheet 1 01).
Removal procedure :
1. Turn the display round (2) to the right of the electronic board (1)
2. Push on the flex PCB (3) to liberate the display board to board connector
3. Remove the display (2)
Placement procedure :
1. Position the display (2) in its housing first
2. Position the display board to board connector on the electronic board connector (4) and press into
locked position
Further operations :
1. Remove the assembly flange ( Proc sheet 1 01).
2. Replace the front cover (Proc sheet 0 03).
3. Replace the battery (Proc sheet 0 02).
4. Replace the back cover (Proc sheet 0 01).
1. Carry out the radio test (Test Sheet 06).
.
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-20
REMOVING / REPLACING THE DISPLAY
Proc Sheet 1 02
2/2
MyX-4
1
2
3
2
1
4
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-21
REMOVING / REPLACING THE KEYPAD LIGHT
GUIDE
myX-4
Proc Sheet 1 03
1/2
Tools :
- A 0.6mm torx screwdriver
Preliminary operation
2. Remove the back cover ( Proc sheet 0 01).
3. Remove the battery ( Proc sheet 0 02).
4. Remove the front cover ( Proc sheet 0 03).
Removal procedure :
1. Unscrew the six attachment screws on the assembly plate (1)
2. Remove the assembly flange (Proc sheet 1.01)
3. Remove the assembly display (Proc sheet 1.02)
4. Remove the light guide keypad (2).
Placement procedure :
1. Replace the new light guide keypad on its housing.
2. Replace the assembly display (Proc sheet 1.02)
3. Replace the assembly flange (Proc sheet 1.01)
4. Position and tighten the six attachments screws with torx couple of 0,25 N.m.
Further operations :
1. Replace the front cover (Proc sheet 0 03).
2. Replace the battery (Proc sheet 0 02).
3. Replace the back cover (Proc sheet 0 01).
4. Carry out radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-22
REMOVING / REPLACING THE KEYPAD LIGHT
GUIDE
Proc Sheet 1 03
2/2
myX-4
2
1
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-23
REMOVING / REPLACING THE ELECTRONIC
BOARD
MyX-4
Proc Sheet 1 04
1/2
Tools :
- A 0.6mm torx screwdriver
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
Removal procedure :
1. Unscrew the six attachment screws on the assembly plate
2. Remove the assembly flange (Proc sheet 1 01)
3. Remove the assembly display (Proc sheet 1 02)
4. Remove the electronic board (1) on the assembly plate (2)
Placement procedure :
1. Check if the microphone rubber (3) is in its housing.
2. Replace the new electronic board on the assembly plate (2).
3. Replace the assembly display (Proc sheet 1.02)
4. Replace the assembly flange (Proc sheet 1 01)
5. Position and tighten the six attachments screws with torx couple of 0,25 N.m.
Further operations :
1. Replace the front cover (Proc sheet 0 03).
2. Replace the battery (Proc sheet 0 02).
3. Replace the back cover (Proc sheet 0 01).
4. Carry out the radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-24
REMOVING / REPLACING THE ELECTRONIC
BOARD
Proc Sheet 1 04
2/2
MyX-4
2
1
3
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-25
REMOVING / REPLACING THE METAL DOME
MyX-4
Proc Sheet 1 05
1/2
Tools :
- A 0.6mm torx screwdriver
- Gloves
- Metal dome Jig
Tweezers
Preliminary operation
This procedure must be performed by a technician with gloves.
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
4. Unscrew the six attachment screws on the electronic board (1)
5. Remove the assembly flange (Proc sheet 1 01) then, the assembly display (Proc sheet 1 02)
Removal procedure :
1. Lift up the metal dome (2) on the electronic card (1) with tweezers.
2. Proceed to the keys cleaning by the following way:
The PCB cleaning must be carried out with isopropanol and a non fluffy duster (Sagem reference 185524982).
Hold the PCB in the following way in order to release all the keys and to be able to clean them.
1 Wet the duster with alcohol and start by the bottom PCB.
2 Apply the duster on the other keys
3 Insist on the keyboard top keys
4 Apply the duster again on the bottom PCB
5 Check if there are no more residues on the keyboard.
Placement procedure :
Warning : The metal dome is not reusable, it must be necessarily replaced by a new metal dome,
unless the board is swapped and sent as level 3
1. Replace the metal dome on the electronic card, using the metal dome jig.
Further operations :
1. Replace the electronic board on the assembly plate(Proc sheet 1.03)
2. Replace the assembly display (Proc sheet 1.02)
3. Replace the assembly flange (Proc sheet 1.01)
4. Position and tighten the six attachments screws with torx settings of 0,25 N.m.
5. Replace the front cover (Proc sheet 0 03).
6. Replace the battery (Proc sheet 0 02).
7. Replace the back cover (Proc sheet 0 01).
8. Carry out the radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-26
REMOVING / REPLACING THE METAL DOME
Proc Sheet 1 05
2/2
MyX-4
1
2
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-27
REMOVING / REPLACING THE JOYSTICK
MyX-4
Proc Sheet 1 06
1/2
Tools :
- A 0.6mm torx screwdriver
- Gloves
Tweezers
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
4. Unscrew the six attachment screws on the electronic board (1)
5. Remove the assembly flange (Proc sheet 1 01)
6. Remove the assembly display (Proc sheet 1 02) then, the keypad light guide (Proc sheet 1 03)
Removal procedure :
1. Remove the joystick (2) on the electronic card (1) with tweezers.
Placement procedure :
Warning : The metal dome is not reusable, it must be necessarily replaced by a new metal dome,
unless the board is swapped and sent as level 3
1. Replace the joystick (2) on the electronic card (1).
Further operations :
1. Replace the electronic board on the assembly plate(Proc sheet 1.04)
2. Replace the keypad light guide (Proc sheet 1.03)
3. Replace the assembly display (Proc sheet 1.02)
4. Replace the assembly flange (Proc sheet 1.01)
5. Position and tighten the six attachments screws with torx settings of 0,25 N.m.
6. Replace the front cover (Proc sheet 0 03).
7. Replace the battery (Proc sheet 0 02).
8. Replace the back cover (Proc sheet 0 01).
9. Carry out the radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-28
REMOVING / REPLACING THE JOYSTICK
Proc Sheet 1 06
2/2
MyX-4
2
1
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-29
REMOVING / REPLACING THE LOUDSPEAKER
MyX-4
Proc Sheet 1 07
1/2
Tools :
- A 0.6mm torx screwdriver
- Tweezers
Preliminary operation
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
4. Unscrew the six attachment screws on the electronic board.
5. Remove the assembly flange , then the display (Proc sheet 1 01 / 1 02)
6. Remove the electronic board.(Proc sheet 1 03)
Removal procedure :
Notice: do not touch the loudspeaker diaphragm
1. Remove, with the tweezers, the equipped loudspeaker (1) in its housing (2).
Placement procedure :
1. Put the loudspeaker in its housing, respecting the foolproof device
Further operations :
1. Remove the electronic board on the assembly plate. .(Proc sheet 1 03)
2. Replace the display (Proc sheet 1.02)
3. Replace the assembly flange (Proc sheet 1 01)
4. Position and tighten the six attachments screws with torx settings of 0,25 N.m.
5. Replace the front cover /battery / back cover (Proc sheet 0 01 / 0 02 / 0 03).
6. Carry out the radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-30
REMOVING / REPLACING THE LOUDSPEAKER
Proc Sheet 1 07
2/2
MyX-4
2
1
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-31
REMOVING / REPLACING THE VIBRATING
DEVICE
MyX-4
Proc Sheet 1 08
1/2
Tools :
- A 0.6mm torx screwdriver
- Tweezers
Preliminary operation :
1. Remove the back cover ( Proc sheet 0 01).
2. Remove the battery ( Proc sheet 0 02).
3. Remove the front cover ( Proc sheet 0 03).
4. Unscrew the six attachment screws on the electronic board.
5. Remove the assembly flange , then the display (Proc sheet 1 01 / 1 02)
6. Remove the electronic board.(Proc sheet 1 03)
Removal procedure :
1. With tweezers, remove the vibrating device (1) .
Placement procedure :
1. Place the vibrating device (1) into position on the plate (2), respecting the foolproof device.
Further operations :
1. Remove the electronic board on the assembly plate. .(Proc sheet 1 03)
2. Replace the display (Proc sheet 1.02)
3. Replace the assembly flange (Proc sheet 1 01)
4. Position and tighten the six attachments screws with torx settings of 0,25 N.m.
5. Replace the front cover /battery / back cover (Proc sheet 0 01 / 0 02 / 0 03).
6. Carry out the radio test (Test Sheet 06).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-32
REMOVING / REPLACING THE VIBRATING
DEVICE
Proc Sheet 1 08
1/2
MyX-4
2
1
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-33
ELECTRONIC BOARD EXCHANGE
Proc Sheet 1 09
MyX-4
1/3
Preliminary operation
1. Control of the IMEI label integrity
2. Remove the electronic board (Proc sheet 1 04)
3. Control of any oxidation marks (on the electronic board and under the metal dome)
Return procedure :
(a) The electronic boards are packaged in individual electrostatic envelopes . They must be
stocked in their original package of reception , to insure a good protection against external
attacks (see enclosed photos)
(b) During the electronic boards manipulation , gloves and electrostatic strap must be worn at all
times.
(c) The defective electronic boards have to be returned to SAGEM factory, packaged individually,
in the original package (see enclosed photos) , in the appropriate ESD box : One box per
Sagem reference (check reference written on the box).
(d) The defective board should display the defect code written on a sticker (placed on the
shielding) and written on the ESD bag label too (printed with SMT).
Note :
−
On the defective boards , it is necessary to check visually under the metal dome to
discover if it shows oxidation marks. The defective boards should be returned with their
original metal dome
−
Boards with oxidation should not to set in conformance with the warranty
−
The defective boards must never be mixed with the complete mobiles
Placement procedure :
1. Exchange the defective board with a functional board of the same Sagem reference (25M).
Further operations :
1. Place the new electronic board on the assembly plate. .(Proc sheet 1 04)
2. Replace the customer housing (Proc Sheet 0 01 & 0 03)
3. Follow stages ( see enclosed photos) and the SMT instructions (Proc sheet 01)
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-34
ELECTRONIC BOARD EXCHANGE
Proc sheet 1 09
2/3
MyX-4
Example of electronic boards packaging :
Electronic board
metal dome
with
ESD shielding bag
Humidity absorber
Boards packaging SAGEM -> ARC
Boards packaging ARC -> SAGEM
B3
ESD shielding bag closed by
the product label
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
ESD shielding bag closed by the IMEI label
Write
the
defect code
on the label
Page 5-35
ELECTRONIC BOARD EXCHANGE
MyX-4
Proc sheet 1 09
2/3
SAGEM electrostatic shielding box
Reference 20 boards: 25 141059-6
Reference 100 boards: 25 141060-3
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-36
Site Technical Documentation –myX-4
LEVEL 3 MAINTENANCE
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-37
Site Technical Documentation –myX-4
IMPORTANT
Mobile packaging sent to SAGEM S.A. :
Follow the Proc sheet 1.09
Packaging for swap or mobile components storage :
The swap and the mobile components must be stored with a particular care especially for the most sensible
component (Display , loudspeaker etc…).
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-38
RETURN TO SAGEM FACTORY
Informations CRA/CRA information :
Nom/Name :
Rue /Street :
Ville / City :
Code postal /Poscode :
Pays/Country
Telephone /Phone :
Nom du produit/product :
Date d'
achat/Date of purchase
Code SAGEM
A1
A2
A3
A5
A6
A7
A10
Proc Sheet 3 01
Garantie/Warranty :
Garantie standard/Standard warranty :
Déjà réparé/préviously repaired :
Hors garantie/Out of warranty :
Garantie expirée /Expired warranty :
Mauvaise utilisation / Misuse :
N° Série/Sérial n° :
N° IMEI :
Type de défauts
Type of fault
PROBLEME D'AFFICHAGE
PAS D AFFICHAGE LED ETEINTES
PAS DAFFICHAGE LED ALLUMEES
BLOCAGE DE L AFFICHAGE
AFFICHEUR CASSE
LIGNE, DIGIT OU PIXEL MANQUANT, CONTRASTE, COULEUR
PB RETROECLAIRAGE
PROBLEME D'ANTENNE
ANTENNE CASSEE / ABSENTE
DISPLAY PROBLEM
NO POWER UP
NO WAKE UP
FREEZES UP
BROKEN LCD
MISSING LINE, DIGIT or PIXEL, CONTRAST, COLOR
BACKLIGHTS PROBLEM
ANTENNA PROBLEM
BROKEN / MISSING ANTENNA
PROBLEME D'ALIMENTATION / CHARGEUR
POWER SUPPLY / CHARGING PROBLEM
B1
CONTACT BATTERIE DU MOBILE DEFECTUEUX
DEFECTIVE MOBILE BATTERY CONTACT
B2
CONNECTEUR DE CHARGE DU MOBILE DEFECTUEUX
DEFECTIVE MOBILE CHARGER CONNECTOR
B3
ALIMENTATION CARTE DEFECTUEUSE
DEFECTIVE POWER SUPPLY OF THE BOARD
B4
AFFICHAGE CHARGE DEFECTUEUX
DEFECTIVE CHARGE ICON DISPLAY
B5
CONSOMMATION MODE ETEINT
CURRENT CONSUMPTION WITH PHONE OFF
B7
PROBLEME D AUTONOMIE
AUTONOMY
B8
BATTERIE DEFECTUEUSE
ELECTRICALLY DEFECTIVE BATTERY
B9
TENUE MECANIQUE BATTERIE
MECHANICAL LOCK PROBLEM ON BATTERY
B10
BATTERIE CASSEE
BROKEN BATTERY
B11
CHARGEUR DEFECTUEUX
DEFECTIVE CHARGER
B12
B13
B14
CHARGEUR CASSE
COUPURE INTERMITTENTE AVEC REDEMARRAGE
COUPURE INTERMITTENTE SANS REDEMARRAGE
BROKEN CHARGER
INTERMITTENT SWITCH OFF WITH REBOOT
INTERMITTENT SWITCH OFF WITHOUT REBOOT
PROBLEME DE CLAVIER
KEYBOARD PROBLEM
C1
CLAVIER INOPERANT
NOT FUNCTIONING KEYBOARD
PROBLEME TOUCHE LATERALE
LATERAL TOUCH PROBLEM
C2
MESSAGE D'ERREUR
ERROR MESSAGE
D1
SIM ABSENTE
SIM MISSING
D2
AUTRES MESSAGES
OTHER MESSAGES
D3
PB EEPROM
EEPROM
D4
MOBILE NON REGLE
UNTUNED MOBILE
D5
HARD FAILURE
HARD FAILURE
D6
SIM VERROU
SIM VERROU
D7
CODE POSTE
POST CODE BLOCKED
D8
RETOUR SAV
SAV RETURN
D9
BATTERIE INCONNUE
UNKNOWN BATTERY
PROBLEME AUDIO
AUDIO PROBLEM
E1
HP DEFECTUEUX (grésille)
DEFECTIVE LOUDSPEAKER (hails)
E2
HP VOIX DEFORMEE OU PARASITES
LOUDSPEAKER VOICE DISTORTION
E3
MICRO DEFECTUEUX
DEFECTIVE MICROPHONE
E4
MICRO VOIX DEFORMEE OU PARASITE (DISTANT)
MICRO VOICE DISTORTION
E5
PROBLEME DE VIBREUR
VIBRATING DEVICE PROBLEM
E6
CONNECTEUR AUDIO DEFECTUEUX
DEFECTIVE AUDIO CONNECTOR
PROBLEME DE COMMUNICATION
COMMUNICATION PROBLEM
F1
PAS DE LOCALISATION RESEAU
NO NETWORK RETRIEVAL
F2
COUPURE DE COMMUNICATION
INTERMITTENT CALLS DROP
F4
TEST RADIO NON OK
TEST RADIO NO OK
F5
ECHEC APPEL SORTANT
OUTGOING CALL FAILURE
F6
ECHEC APPEL ENTRANT
INCOMING CALL FAILURE
F7
PERTE TEMPORAIRE DE RESEAU
NETWORK TEMPORARY DROP
PROBLEME COSMETIQUE / DEFAUT VISUEL
COSMETIC PROBLEM
G1
VITRE CASSEE OU ABIMEE
BROKEN OR DAMAGED GLASS
G2
COQUE CASSEE OU ABIMEE
BROKEN OR DAMAGED COVER
G3
FLAP CASSE OU ABIME
BROKEN OR DAMAGED FLIP
G5
CLAVIER CASSE OU ABIME
BROKEN OR DAMAGED KEYBOARD
G6
BOUTON VERROU DEFECTUEUX
DEFECTIVE LOCK BUTTON
AUTRES PROBLEMES
OTHER PROBLEM
H1
KIT ACCESSOIRES HS
BROKEN OR DAMAGED ACCESSORY
H2
FONCTION FM (MOBILE)
FM FUNCTION (Mobile)
H3
FONCTION MONETIQUE
MONETIC FUNCTION
I1
TRACE D OXYDATION
OXYDATION MARKS
I3
PAS DE DEFAUT CONSTATE
NO FAULT FOUND
I5
MANQUE FONCTION DANS MENU
LACK FUNCTION IN THE MENU
I6
CONNECTEUR SIM DEFECTUEUX
DEFECTIVE SIM CONNECTOR
I7
DYSFONCTIONNEMENT D'
UNE FONCTION DU MENU
MALFUNCTION OF THE MENU
I8
RECONFIGURATION DU MOBILE
MOBILE RETROFIT
PROBLEME MULTIMEDIA
MULTIMEDIA PROBLEM
K2
PROBLEME DATA (SMS, EMS, SMS,GPRS, WAP, TELECHARGEMENT JEUX,
SONNERIES, SAUVEUR D'
ECRAN, NE COMMUNIQUE PAS AVEC UN PC, POCKET
PC OU PALM)
FONCTION VIDEO
DATA PROBLEM (SMS, EMS, SMS,GPRS, WAP, DOWNLOADING
GAMES, RINGING TONES, SCREEN SAVER, NO COMMUNICATION
WITH A PC, POCKET PC or PALM)
VIDEO FUNCTION
K3
FONCTION INFRAROUGE (IRDA )
INFRARED FUNCTION (IRDA)
K1
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-39
RETURN TO CUSTOMER
C ach et du V end eur/D ealer's S tam p :
N om du produit/product :
D ate d'
achat/D ate of purchase
G arantie/W arran ty :
G arantie standard/Standard w arranty :
D éjà réparé/préviously repaired :
C ode S AG E M
T ype de défaut
Proc Sheet 3 02
In fo rm ation s C lien t /Info rm ation :
N om /N am e :
R ue /Street :
Ville / C ity :
C ode postal /Postcode :
Pays/C ountry
T elephone /Phone :
N ° S érie/Sérial n° :
N ° IM E I :
H ors garan tie/O ut o f w arranty :
G arantie expirée /E xpired w arranty :
M auvaise utilisation / M issuse
Kind of fault
A0
A FFIC H A G E D EFE C TU E U X
D IS P LA Y M A LFU N C TIO N
A 10
A N TE N N E C A SS E E / A B SE N TE
A N TE N N A B R O K E N / M IS SING
B0
A LIM EN TA TIO N /C H AR G E
P O W E R S U P PL Y / N O C H A R G E
B7
P R O B LE M E D '
A U TO N O M IE
A U TO N O M Y
B8
B ATTE R IE D E FEC TU E US E
B R O K E N BA TTE R Y
B 11
C H A R G E U R D EFE C TU E U X
C H A R G E R M AL FU N C TIO N
C0
P R O B LE M E C LA V IE R
K E Y BO AR D M A LFU N C TIO N
C2
P R O B LE M E TO U C H E LA TE R A LE
L ATE R AL TO UC H PR O BL EM
D0
M E S S AG E D '
ERREUR
E R R O R M E SS A G E
D1
S IM AB S E N TE
S IM M ISS IN G
D7
C O D E P O S TE
P O S T C O D E B LO C K E D
E0
P R O B LE M E A U D IO
A U D IO PR O B L EM
E3
M IC R O D E FE C TU E U X
M IC R O P H O N E M A LFU N C TIO N
E5
P R O B LE M E D E V IB R E UR
V IB R A TIN G D EV IC E M A LFU N C TIO N
F0
P R O B LE M E D E C O M M U N IC A TIO N
C O M M U N ICA TIO N M A LFU N C TIO N
G1
V ITR E C A S S EE O U AB IM E E
B R O C K E N G LA S S
G2
C O Q U E C A S S EE O U AB IM E E
BROCKEN COVER
G3
FL AP C A S S E O U A B IM E
B R O K E N FL IP
G5
C LA V IE R C A SS E O U A B IM E
B R O C K E N K EY B O A R D
G6
B O U TO N V ER R O U D EFE C TU E U X
D E FE C TIV E LO C K B U TTO N
K2
FO N C TIO N VID EO
V ID E O FU N C TIO N
K3
FO N C TIO N IN FR A R O U G E (IR D A )
IN FR A R ED FU N C TIO N (IRD A )
K4
FO N C TIO N W AP
W A P FUN C TIO N
K5
FO N C TIO N G P R S
G P R S FU N C TIO N
K6
FO N C TIO N SM S , E M S , M M S .
S M S , EM S , M M S FU N C TIO N
K7
N E C O M M U N IQ U E P A S A VE C U N P C
N O C O M M U N IC A TIO N W ITH A PC
K8
N E C O M M U N IQ U E P A S A VE C U N P O C K E T P C O U P AL M
N O C O M M U N IC A TIO N W ITH A PO C KE T PC or PA LM
K9
LIA IS O N D A TA (M ES S A G E "A U C U N E P O R TE U S E D ETE C TE E ")
D A TA ( M E S S A G E "N O CA R R IE R D E TEC TE D")
K 10
TE LE C H A R G E M E N T JE U X
D O W N L O A D IN G G AM E
K 11
TE LE C H A R G E M E N T IM A G E / S O N / E C O N O M IS E U R D '
EC R A N
D O W N L O A D IN G P IC TU R E / R IN G TO N E / S C R E E N SA V E R
H1
K IT AC C E S S O IR E S H S
B R O C K E N A C C ES S O R IE S
H2
H3
I5
I7
I8
I0
FO N C TIO N FM (M O B ILE )
FO N C TIO N M O N E TIQ U E
M A N Q U E FO N C TIO N D A N S M E N U
D Y SFO N C TIO N N E M E N T D '
U N E FO N C TIO N D U M EN U
R E C O N FIG U R ATIO N D U M O B IL E
A U TR E S D E FA U TS A P R E SIC ER
FM FU N C TIO N
M O N E TIC FU N C TIO N
L AC K FU N C TIO N IN THE M E N U
M AL FU N C TIO N O F TH E M E N U
M O B ILE R E TR O FIT
O TH E R S / TO B E PR E C IS E D
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-40
Site Technical Documentation –myX-4
OUT OF WARRANTY INTERVENTION
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-41
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
MyX-4
Proc Sheet 4 01
1/3
Notice: The handsets requiring the replacement of system connectors cannot be repaired under
Sagem warranty.
The eventual deterioration of the board due to a bad replacement of the connector fall under the
Repair Centre responsibility.
- Replacement procedure of DATA/ AUDIO/ CHARGE connector
1-Disassemble the handset Proc 1 04
2-Replace the defective connector (see below) Ref 18 598 906-8
3 - Replace the electronic board in the mobile phone Proc 1 04
4 -To test the replacement of the connector, it is necessary to:
a) Connect the mobile phone on SMT maintenance software (test Sheet 01)
b) Make real calls with a pedestrian handsfree Kit Reference :23 812 517-0
c) Test the charge of mobile phone
5 - Standard test after repair
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-42
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
Proc Sheet 4 01
myX5-2/ myV-55
2/3
- Maintain the electronic board
- flux Correctly the pins of the connector.
- Reference of the flux to be used:
- LITTON flux -Supplier reference 952-D6
-SAGEM reference18 775 103-7
- With tweezers, hold the connector and heat the pins up.
ATTENTION:
-Do not pull the connector but let it come , in order to avoid
destroying the pads
After having removed the connector, uncork rather quickly the four
holes of the connector while the tin is still warm.
Flux and heat the pads in place of the connector to equalise the
foot prints
In order to tin the pins of the DATA/ AUDIO/ CHARGE
connector, load the solder wick with tin on approximately 1
inch.
Ref. SCT U33 SM DTS 004– Index A - 29/03/01
Page 5-43
Technical Site Documentation - myX-4
________________________________________________________________________________________________
Before any operation,
-flux correctly the pins of the connector.
-with the solder wick loaded with tin , tin the pins of the
DATA/ AUDIO/ CHARGE connector by positioning it
straight ahead (pads upward), and by heating the solder
wick which is in touch with pins.
Attention:
- At the end of the operation , verify that there is no short
circuit between pads.
-Start soldering the connector pins.
-Flux the place of the connector and position the DATA/
AUDIO/ CHARGE connector.
-Verify that the pins of the DATA/ AUDIO/ CHARGE
connector are well centred on pads.
-Heat pins with an air blow device while maintaining the
connector with tweezers
-Verify that there is no short-circuit, that solders are shiny
At last, solder the 4 pins crossing the board..
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
Page 6-44
Technical Site Documentation - myX-4
________________________________________________________________________________________________
CHAPTER 6 - ACCESSORIES
3.6
3.6.1
12 V / 24 V CHARGERS
Description
This charger is for use in a car (or truck) only. The adapter is fitted with a cigar lighter type
connector. AC1 is used to charge a mobile on a cigar lighter connector.
3.6.2
Characteristics
Item
CIGAR
LIGHTER
CHARGER
AC1
Packaging reference
Input
voltage
10.8 to
Blister
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
30 V=
No load
voltage
Output
current
6.5 V
500 mA
Page 6-45
Technical Site Documentation - myX-4
________________________________________________________________________________________________
3.7
DESKTOP CHARGERS AND CRADLES
1
3.7.1
Description
This charger could charge a mobile, while acting as holder the handset.
3.7.2
Characteristics
Item
Designation
1
SIMPLE DESKTOP
CRADLE
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
Nature
Simple support recess
Page 6-46
Technical Site Documentation - myX-4
________________________________________________________________________________________________
3.8
3.8.1
CAR CRADLE
Description
Car cradle compatible with AC1 or antenna adapter.
3.8.2
Characteristics
Item
Packaging
CAR CRADLE
KIT mechanical
BLISTER
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
Comments
Mechanical craddle
Page 6-47
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
Proc Sheet 4 01
3/3
MyX-4
6.4. FULL DUPLEX CAR HANDSFREE KIT
6.4.1.
Description
Rapido Kit : "compact" kit on cigar lighter,
Kit K3 : "confort" kit for integration in car with phone equipment.
6.4.2.
Characteristics
Item
Packaging
Rapido kit
Box
Comments
No antenna.
A
C
B
E
F
D
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
MyX-4
A : Connecting case and loudspeaker.
B : Cradle.
C, D et E : Support kit.
F : Microphone.
Proc Sheet 4 01
3/3
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
Proc Sheet 4 01
3/3
MyX-4
Item
Packaging
KIT K3
Box
Comments
No antenna.
Requires car installation
900/1800 MHz dual band
1
3
6
2
4
5
8
7
1 : Loudspeaker.
2 : Cradle.
3 : Microphone.
4 : Connecting case.
5 : Power supply cable.
6 : Cable : microphone, loudspeaker, car ⇔ connecting case.
7 : Cable : mobile ⇔ connecting case.
8 : Support kit.
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
3/3
MyX-4
3.5
3.5.1
Proc Sheet 4 01
PEDESTRIAN HANDSFREE KIT
Description
Ear support with microphone on the cable for handsfree conversation.
3.5.2
Characteristics
Item
Dimensions
PEDESTRIAN
HANDSFREE KIT
Length: 1.25 m
Dist. micro/loudspeaker: 25 cm
Loudspeaker
impedance
Microphone
150 Ω
119 dB SPL
2,2 kΩ
-42 dB SPL
REMOVING/ REPLACING THE DATA/ AUDIO/
CHARGE CONNECTOR
3/3
MyX-4
3.6
3.6.1
Proc Sheet 4 01
DATA CABLES
Description
Data cables are used for transferring data through standard equipment.
3.6.2
Characteristics
Item
Packaging
Target mobile
Mobile link to
Signals
Standard V28
DATA CABLE
Blister
Range
900/3000/myX3/myX-5/myX-4
3V<Us<-3V
PC
Fmax = 115kbauds
DATA CABLE
PC/USB
Blister
MyX-6/myX-4
PC
Site Technical Documentation – myX-4
CHAPTER 7 - TECHNICAL INFORMATION BULLETIN
3.7
PURPOSE
The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described
in this document. They give to the repair centers the complementary technical informations and the
corrective procedures to be applied to maintain the product following it'
s evolution.
3.8
APPLICATION
The Technical Information Bulletin (TIB) are reference and must be applied by the repair centers.
The Technical Information Bulletin (TIB) will be sent only to the concerned repair centers. The Technical
Data Bulletin will not be received by the repair centers with a reference number in sequence.
The follow up of the Technical Information Bulletin (TIB) and the action being to be performed are under the
responsibility of the repair centers.
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
Page 8-1
Site Technical Documentation – myX-4
CHAPTER 8 - ILLUSTRATED PART CATALOG
8.1
myX-4 spare parts
ASSEMBLY
QTY
5
1
Cover lock
10
1
Back cover
15
1
Battery
20
1
Front cover
25
1
Elastomer keypad
30
6
RLX 1,8-6 screw
35
1
Assembly flange
40
1
Assembly display
45
1
Keypad light guide
50
1
Joystick
55
1
Assembly plate
60
1
Electronic board
65
1
Metal dome
70
1
Vibrating device
75
1
Loudspeaker
Ref. SCT U38 SSC DTS 0022 – Index A - July 30, 2004
DESIGNATION
Page 8-1
Site Technical Documentation – myX-4
8.1
myX-4 exploded views
10
15
20
25
5
35
40
45
30
50
Ref. SCT U38 SSC DTS 0019 – Index A - April 8, 2004
Page A1-2
Site Technical Documentation – myX-4
75
70
55
60
Ref. SCT U38 SSC DTS 0019 – Index A - April 8, 2004
65
Page A1-3
Site Technical Documentation – myX-4
APPENDIX 1 - COMPOSITION TABLE
3.9
PURPOSE
This chapter contains the SAGEM codes of articles mentioned throughout the Site Technical Documentation.
3.10 LIST OF ARTICLES
TEST TOOLS
Designation
Reference
Secured downloading kit
23 810 395-5
Mains charger test kit
23 810 480-8
myX-4 LCD/Metal dome jig
To define
myX-4 radio interface
25 151 635-6
myX-4 ammeter interface
To define
myX-4 calibration tool
To define
Flex insert tool
25 131 873-4
Ref. SCT U38 SSC DTS 0019 – Index A - April 8, 2004
Page A1-4
Site Technical Documentation – myX-4
12 V / 24 V CHARGERS
Designation
Reference
Cigar-lighter charger AC1
23 810 045 - 9
DESKTOP CHARGERS
Designation
Reference
Desktop charger
23 812 376 - 7
FULL DUPLEX CAR HANDSFREE KIT
Designation
Reference
Kit K3
23 811 416 - 4
Rapido Kit
23 811 861 - 7
Simple car support
23 812 339 - 5
PEDESTRIAN HANDSFREE KIT
Designation
Reference
Pedestrian handsfree kit
188 133 80 - 3
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