Accu-Time Cyber Series Standard, Biometric, and NEMA 4X

Accu-Time Cyber Series Standard, Biometric, and NEMA 4X
Accu-Time® Cyber Series
Standard, Biometric, and NEMA 4X
Time and Attendance Terminals
MANU-CYBER-01y
ACCU-TIME SYSTEMS, INC.
420 SOMERS ROAD
ELLINGTON, CONNECTICUT
Copyright © 2003, 2004, 2005 by Accu-Time Systems, Inc. All rights reserved.
Printed in U.S.A.
Information in this document is subject to change without notice and should not be construed as a commitment by AccuTime Systems, Inc. No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, without express written consent of Accu-Time Systems, Inc.
Accu-Time Systems, Accu-Rate, and the Accu-Time logo are registered trademarks of Accu-Time Systems, Inc.
Introduction
All other trademarks and registered trademarks are the property of their respective owners.
Accu-Time Systems, Inc.
420 Somers Road
Ellington, Connecticut 06029 USA
(860) 870-5000
(800) 355-4648
www.accu-time.com
MANU-CYBER-01y Printed August 23, 2005
ii
FCC Compliance
Part 15
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Caution: Changes or modifications to this equipment not expressly approved by the
manufacturer (Accu-Time Systems, Inc.) could void the user's authority to operate the
equipment under FCC rules.
This equipment complies with Part 68 of the FCC rules and the requirements adopted
by the ACTA. On the modem PC board of this equipment is a label that contains,
among other information, a product identifier in the format:
US:AAAEQ##TXXXX
If requested, this number must be provided to the telephone company.
This equipment has the following Universal Service Order Code (USOC), Facility
Interface Code (FIC), and Service Order Code (SOC):
USOC jack:
FIC:
SOC:
RJ11C
02LS2
9.0Y
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices
that may be connected to a telephone line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an incoming call. In most but not all
areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the
local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of
0.3). For earlier products, the REN is separately shown on the label.
If this equipment (Cyber modem) causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn't practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
iii
Introduction
Part 68
procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment (Cyber modem), for repair or warranty
information, please contact Accu-Time Systems, Inc., 800-355-4648. If the equipment
is causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
This equipment is not intended to be serviceable. Please refer to the warranty
information if a problem occurs. For service, contact Accu-Time Systems, Inc., or
your local Accu-Time Systems representative.
This equipment may not be used with party lines or coin lines.
Accu-Time Systems, Inc. recommends the use of a surge arrestor on all AC power
connections.
Industry Canada
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation, IC, before the registration number signified that registration was
performed based on a Declaration of Conformity indicating that Industry Canada
technical specifications were met. It does not imply that Industry Canada approved the
equipment.
NOTICE: The Ringer Equivalent Number (REN) for this terminal equipment is 0.1.
The REN assigned to each terminal equipment provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
iv
Introduction
Accu-Time Systems, Inc.
420 Somers Road, Ellington, CT 06029
800-355-4648
www.accu-time.com
Table of Contents
Preface
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Character Representations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i-xi
1
Terminal Description
Available Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Communication Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
One-Way Application Ack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Two-Way Application ACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
1-7
1-7
1-7
1-7
1-7
1-7
1-7
1-8
Installation
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Data Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS232 Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cyber Series Time and Attendance Terminals
2-2
2-2
2-2
2-2
2-2
v
Modem Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RS485 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
2-3
2-5
2-6
2-7
2-9
Setup, Test, Diagnostics, and Maintenance
Entering Test, Setup, and Diagnostic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Test Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Testing the Reader or Wand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Testing the Real-Time Clock (RTC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Testing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Testing Low Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Testing Serial RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Testing Serial RS485 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Testing the Serial AUX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Testing DIDO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Testing the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Testing the Finger Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Setting the COMM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Setting the AUX1 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Setting the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Setting Host Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Configuring ATS COMM Poll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Configuring TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Dynamic DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Static TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Setup Ethernet Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Setting Reader1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a Watchdog Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exiting Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Physical Connection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unit ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Static Client Mode Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Host IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clock IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cyber Series Time and Attendance Terminals
3-19
3-19
3-20
3-21
3-22
3-22
3-24
3-26
3-26
3-26
3-27
3-27
3-27
vi
Subnet Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G-10 Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RTC Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RAM Amount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exit Diagnostic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-27
3-28
3-28
3-28
3-29
3-30
Verifying Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Test Download File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Badge Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Finger Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Bioscrypt Finger Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caring for the Bioscrypt Finger Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Cogent Finger Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-32
3-32
3-32
3-32
3-33
3-34
Setting Up the DHCP Option Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Ethernet Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Power-Related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Communication-Related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
A Proper Use of a Biometric Reader
B Updating the Firmware
Updating Biometric Reader Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
A Proper Maintenance and Use of a Biometric Finger Geometry Reader
Badge Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Finger Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Lenses and Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Correct Finger Placement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Too Far In: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Too Far Out: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Left Not Touching: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Right Not Touching: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Angled Left: : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Angled Right: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Glossary
Index
Cyber Series Time and Attendance Terminals
vii
Figures
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1-1: Selection of Terminals from the Cyber Series Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1-2: Ethernet Communication Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
2-1: Sample RS232 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
2-2: Cyber Series Modem Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
2-3: Sample RS485 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
2-4: Sample Ethernet Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
2-5: Cyber Series Terminal Connections and Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
2-6: Cyber Series Finger Geometry Terminal Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
2-7: Cyber Series Locking Base Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
2-8: Cyber Series Gullwing Base Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
2-9: Cyber Series NEMA 4X Enclosure Mounting Template (50% Full Size) . . . . . . . . . . . . .2-15
2-10: Cyber Series Finger Geometry Terminal Mounting Template . . . . . . . . . . . . . . . . . . . . .2-15
3-1: Initial Power-Up Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
3-2: Test, Setup, or Diagnostic Menu Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
3-3: Initial Test Mode Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
3-4: Sequence of Test Mode Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3-5: Optional Test Finger Print Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
3-6: Sequence of Setup Mode Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3-7: Sequence of Diagnostics Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
3-8: Software Version Display Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
A-1: Cleaning CS2102 Lenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Tables
Table 1: Text Formatting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Table 2: Non-Printing Character Representations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Table 1-1: Cyber Series Terminal Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Table 1-2: Cyber Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Table 2-1: Wire Length Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Table 3-1: COMM Port Setup Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Table 3-2: Possible Serial Framings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Table 3-3: AUX1 Port Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Cyber Series Time and Attendance Terminals
viii
Preface
Purpose
Intended
Audience
This manual describes the Cyber Series family of terminals, which includes
standard, biometric, and NEMA 4X versions. It tells you how to install, set up, and
test a Cyber Series terminal, and how to get firmware version information from the
terminal to help diagnose a problem if one occurs.
You should read this manual if you are responsible for the installation or operation
of a Cyber Series terminal.
• Chapter 1, Terminal Description, gives a general overview of the
characteristics and specifications of Cyber Series terminals.
• Chapter 2, Installation, will be of interest if you are responsible for the
installation of the terminal or its wiring.
• Chapter 3, Setup, Test, Diagnostics, and Maintenance, tells you how to
configure the terminal parameters, how to perform the terminal selftests, and how to retrieve diagnostic information from the terminal. This
chapter also tells you how to do clean the terminal badge or fingerprint
reader, if your terminal has one.
Cyber Series Time and Attendance Terminals
ix
Preface
The sections below explain the conventions used to present information in this
manual.
Table 1: Text Formatting
Convention
Description
Subscripts
Subscripts indicate the base of a number. For example,
2810 is 28 base 10, and 3F16 is 3F base 16.
BOLD CAPITALS
Bold capitals represent keys on a Cyber Series terminal
keypad, such as the ENTER key.
nnnn
nnnn represents a numeric string of digits.
xxxx
xxxx represents a string of alphabetic characters.
Blue underline
Cross references in the manual are shown as blue
underlined text. If you read this manual online, these
cross-references act as hyperlinks, which work in the same
way as links on a web page. If you click the cursor on a
cross-reference, the display will shift to the corresponding
location in the document. When viewed online, the
document contents are listed in a frame at the left of the
screen that contains hyperlinks to chapters, headings,
figures, and tables. Each entry in the index is also a
hyperlink that will take you to the page on which the
reference is located.
Cyber Series Time and Attendance Terminals
x
Introduction
Document
Conventions
Preface
Character
Representations
The syntax of the UCS command set used by Cyber Series terminals includes some
non-printing control characters (character codes 000 to 03110, 000 to 1F16) plus the
space character. These non-printing characters and the space character are
represented in this manual in various ways as shown in the table below. In many text
editors, you can generate a control character by holding down the CTRL key and
pressing the appropriate printing key. For example, you can generate a record
separator (3010, 1E16) by holding down the CTRL key and pressing the caret ^ key
(SHIFT-6).This key sequence is represented as CTRL/^. Other text editors, such as
the DOS editor, let you enter control characters by pressing the ALT key, then
entering the three-digit decimal value.
Table 2: Non-Printing Character Representations
Use
Symbol
2810, 1C16
Field separator
2910 , 1D16
Group separator
3010, 1E16
Record separator
rs, ^, or
CTRL/^
3110, 1F16
Unit separator
us, v, or
CTRL/_
3210, 2016
Space character
or ¬
CTRL
CTRL/\
CTRL/]
or
-
Refer to the Glossary for definitions of many of the terms and acronyms used in this
manual.
Revisions
Level
Changes
i
Default COMM port baud rate changed to 19200
j
Added stop bit and serial framings information in Setup mode (firmware revision 053).
k
Added additional TCP/IP setup information.
l
Skipped to avoid confusion with numeral 1.
m
Added printer information. Added daylight savings time information.
Updated further 053 information.
n
Added single-board Ethernet description.
o
Changed default “locked” message.
Revised test mode screen descriptions to include finger scan.
p
Corrected expected duration of memory backup from battery.
Updated for flash version 055.
Cyber Series Time and Attendance Terminals
xi
Introduction
Terms
Value
q
Added explanation of how to upgrade firmware flash (Appendiex B).
Added FPR Identify Version screen to Diagnostics mode displays.
r
Added modem hookup information.
s
Updated for flash version 058.
t
Revised cleaning instructions for biometric finger scan reader.
u
Added lease renewal information to DHCP description.
Added details of setting up option values on server.
Updated certification information.
Corrected specification details (current requirements, dimensions).
Edited watchdog timeout default.
Updated setup/test information for flash version 068.
v
Added recommendation to always use Two-Way Application ACK.
Changed “Terminal Locked” message to “Waiting for Host.”
w
Corrected output formatting.
x
Updated Table 1-1.
Updated setup/test information for flash version 074.
Documented expanded diagnostic display information.
Added information for CS2102 finger geometry terminal including
additional maintenance information.
Revised list of supported badge formats.
Updated Figure 2-5 to show 6-pin power jumper configuration.
Removed description of powering terminal through a serial network
(network power).
Added information about cleaning Bioscrypt finger sensor drive ring.
y
Updated setup/test information for flash version 075.
Cyber Series Time and Attendance Terminals
xii
Introduction
Preface
Chapter 1
Terminal Description
The Accu-Time Cyber Series family of time and attendance terminals, shown in
Figure 1-1, include standard, biometric, and NEMA 4X enclosure versions. Highly
versatile for incorporation into many time or data collection environments, the
Cyber Series offers a large user memory base of up to 1 megabyte. The Cyber
Series supports standard EIA RS232 and RS485 communication formats and a
TCP/IP Ethernet 10/100BASE-T interface. The many options of the Cyber Series
include:
• Multi-Media: Can support most standard bar code formats including:
•
•
•
•
•
•
•
•
UPCA
ABAR
EAN
128
3 of 9
Interleave 2 of 5
Wiegand
IATA Track I and ABA Track II magnetic stripe input
(program dependent).
• Flexibility: A Cyber Series terminal can act as a stand-alone time station
or as part of a local or wide area network. The terminal can also interface
with virtually any host hardware or software platform.
• Custom Applications: Custom programs and programmable function
keys provide you with the flexibility to create a variety of options.
• Reliability: A Real Time Clock (RTC) provides 12 or 24 hour time
formats with quartz precision. An optional non-interruptible power
supply (UPS) provides terminal operation for up to 1.5 hours during
power outages. Data storage will be preserved for up to 30 hours with the
memory backup system.
Cyber Series Time and Attendance Terminals
1-1
Terminal Description
Introduction
• Durability: A rugged enclosure protects circuitry from environmental
conditions such as extreme temperatures and airborne dust. A NEMA 4X
enclosure is available for outdoor applications.
Cyber Series Time and Attendance Terminals
1-2
Terminal Description
Figure 1-1: Selection of Terminals from the Cyber Series Family
Biometric (CSxB)
Introduction
Standard (CSx)
NEMA 4X (CSxN)
ENROLL
Finger Geometry (CSxG)
Cyber Series Time and Attendance Terminals
1-3
Terminal Description
Available
Models
The Cyber Series family of terminals is available in many configurations.
Table 1-1 lists the major properties of each model of Cyber Series terminal. .
Model
Serial
Ethernet
10M
10/100M
Modem
Memory
Base
Flash
Display
DIDO
Mounting
CSS
Std
-
-
Opt
128K
256K
2x20
-
Gullwing
CSE
-
Std
-
-
128K
256K
2x20
-
Gullwing
CS1
Std
-
-
Opt
512K
256K
4x20
Opt
Lock
CS2
Std
-
Std
Opt
512K
256K
4x20
Opt
Lock
CS3
Std
-
Std
Opt
1M
512K
4x20
Opt
Lock
CSSB
Std
-
-
Opt
128K
256K
4x20
-
Gullwing
CSEB
-
Std
-
-
128K
256K
4x20
-
Gullwing
CS1B
Std
-
-
Opt
512K
256K
4x20
Opt
Lock
CS2B
Std
-
Std
Opt
512K
256K
4x20
Opt
Lock
CS3B
Std
-
Std
Opt
1M
512K
4x20
Opt
Lock
CS1N
Std
-
-
Opt
512K
256K
4x20
Opt
Flange
CS2N
Std
-
Std
Opt
512K
256K
4x20
Opt
Flange
CS3N
Std
-
Std
Opt
1M
512K
4x20
Opt
Flange
CS1G
Std
-
-
Opt
512K
256K
4x20
Opt
Lock
CS2G
Std
-
Std
Opt
512K
256K
4x20
Opt
Lock
CS3G
Std
-
Std
Opt
1M
512K
4x20
Opt
Lock
Cyber Series Time and Attendance Terminals
1-4
Introduction
Table 1-1: Cyber Series Terminal Configurations
Terminal Description
Table 1-2 lists the specifications for Cyber Series terminals.
Table 1-2: Cyber Series Specifications
Display:
2 or 4 line by 20 character backlit LCD
Clock:
12 or 24 hour format - USA or International. 24-hour time
stamp of data transactions
Keypad:
Software defined function keys
Large 20 key tactile 4x5 matrix
Custom, user-defined keypad legends
Indicators:
Yellow LED = low power
Green = valid entry
Red = invalid entry
Link and Activity LEDS for Ethernet (optional)
Memory:
Up to 1MB and up to 512KB Flash
Programming:
ATS Universal Command Set modules, C programming language, or third party custom application packages
Self-Test:
On-board set-up, test, and diagnostics
Interfaces:
•
•
•
•
•
•
Enclosures:
Choice of:
• Die cast aluminum housing with key-lockable base
• Unit construction gullwing mount
• NEMA 4X
Power:
•
•
+10 to +17VDC (+12VDC @ 300mA nominal)
Non-interruptible power source w/charger
Environment:
•
32 to 110 degrees Fahrenheit (0 to 43 degrees Centigrade)
Heated NEMA 4X enclosure option available for operation below 32° F (0° C)
5% to 95% relative humidity, non-condensing
•
EIA standard RS232 or RS485
Wand
DIDO
TCP/IP Ethernet 10/100BASE-T 802.3 (optional)
Modem (optional)
Serial interface printer port (optional)
Cyber Series Time and Attendance Terminals
Introduction
Specifications
1-5
Terminal Description
Table 1-2: Cyber Series Specifications
•
•
•
•
•
Accessories:
Certifications:
•
Standard terminal: 7.13” x 7.33” x 4.00”
(18.1cm x 18.6cm x 10.2cm)
Weight: 3.0 lb (1.4kg)
Biometric terminal (1:1): 7.25” x 10.00” x 4.00”
(18.4cm x 25.4cm x 10.2cm)
Weight: 4.5 lb (2.0kg)
Biometric terminal (1:many): 7.13” x 7.33” x 4.00”
(18.6cm x 18.4cm x 10.2cm)
Weight: 3.0 lb (1.4kg)
NEMA 4X terminal: 8.5” x 10.5” x 6.25”
(21.6cm x 26.7cm x 15.9cm)
Weight: 8.6 lbs (3.9kg)
Finger geometry terminal: 12.02” x 7.4” x 7.1”
(30.6cm x 18.9cm x 18.0cm)
Weight: 9.2 lb (4.15kg)
•
•
•
Integrated/external visible/infrared bar code and magnetic stripe track II slot readers
Integrated/external 26- or 34-bit proximity readers
Solid state or dry contact relay modules
Serial interface printer port
•
•
•
FCC Part 15 Class A
CE
NEMX 4X (for CSxN terminals)
Cyber Series Time and Attendance Terminals
1-6
Introduction
Dimensions:
Terminal Description
Cyber Series terminals support three forms of connectivity to a host computer:
serial RS232, serial RS485, and Ethernet.
RS232
An RS232 serial line connection is the simplest connection between terminal and
host. Requiring only a modular cable and COMM port adapter, installation is quick
and easy. Cable length between host and terminal is limited, however, to a
maximum of 50 wire-feet, and the number of terminals is limited to the number of
COMM ports available. Serial RS232 connections support only a simple
communication protocol with limited verification. An RS232 connection typically
uses ATS Poll Protocol, which is described in a separate manual.
RS485
RS485 serial line connections may be suitable for more elaborate installations.
RS485 junction boxes support multiple terminals, allowing up to 32 terminals to be
installed. Cable length of all combined host/terminal drop points should not exceed
5,000 wire-feet. An RS485 connection typically uses ATS Poll Protocol, which is
described in a separate manual.
Ethernet
Ethernet provides the most robust network connection between the host and
terminal. Using TCP/IP communication protocol and CAT-5 cable, cable lengths
between a terminal and an Ethernet network hub can be up to 328 wire-feet. AccuTime Systems implements Ethernet IEEE 802.3, with a default host port of 2500
and Microsoft or UNIX Berkely sockets.
Ethernet
Communication
Acknowledgements
Cyber Series terminals support three levels of Ethernet communication
acknowledgement: Normal, One-Way, AppAck, and Two-Way AppAck (TWAA),
explained below. For best reliability, ATS STRONGLY RECOMMENDS the
use of Two-Way Application ACK ONLY!
Normal
Normal level of communication acknowledgement reflects the guaranteed delivery
features built into the TCP/IP protocol. TCP/IP guarantees delivery of data packets
to their destination (host or terminal). It does not guarantee that they were
processed correctly. ATS does not recommend using this level of
acknowledgement.
One-Way
Application Ack
One-Way application acknowledgement guarantees that data sent from a terminal
to a host has been delivered and processed. It does not guarantee that data sent
from a host to a terminal has been processed. ATS does not recommend using this
level of acknowledgement.
Cyber Series Time and Attendance Terminals
1-7
Introduction
Connectivity
Terminal Description
Two-way application acknowledgement (TWAA) ensures not only that the host/
server has received the last transaction from the network, but also that the terminal
has in turn received the transaction from the host. ATS recommeds that you
ALWAYS use Two-Way Application ACK. The AppAck that is used by the
terminal is also used by the host. Refer above for AppAck definition.
Should there be a connection failure, the terminal will continue from where it left
off upon reconnection. Therefore, upon reconnection, the host should also continue
from where it left off. The only exception is when the terminal resets. In this case,
a power-on message transmits, which indicates that the process needs to be
restarted. The only case where the terminal will reset of its own accord is during a
C-load or Flash load whereupon records are received out of sequence. If the
terminal transmits a packet out of sequence by more than one (1), the host will
receive an AG00 data packet from the terminal, which recognizes that the terminal
does not contain a C-load. If the BG00 data packet is received, the C-load has been
transmitted successfully.
The Accu-Time terminal operates over non-blocking sockets. Upon a socket error,
call the Windows function ‘Get last error’ for detection. If it is anything but ‘e
would block,’ then close the socket, listen for the terminal, reconnect, and pick up
where it was left off. If ‘e would block’ lasts longer than 3.5 minutes, then close
the socket.
To ensure and validate that the terminal and host are in the TWAA mode, the
following packets must be sent separately across a connection.
\A!gs sp ATSspREQ=request
This packet requests for AppAck mode. In the event that TWAA is not present, the
terminal will remain in AppAck mode.
A!gs sp ATSspTWY=two-way app ack
This packet designates the TWAA mode
\A!gs sp ATSspCFG=verify
This packet verifies the mode by returning a response (none, 1 way, or 2 way).
Cyber Series Time and Attendance Terminals
1-8
Introduction
Two-Way
Application ACK
Terminal Description
Figure 1-2: Ethernet Communication Acknowledgements
Normal
AppAck
ATS NOT
ATS REQ
When data is transferred
from the terminal to the
host, delivery verification is
made by the host returning
an upper layer
acknowledgement
message, AppAck.
ATS TWY
When data is transferred from
the terminal to the host or
from the host to the terminal,
delivery verification is made
by the host or the terminal
returning an upper layer
acknowledgement message,
AppAck.
ATS ACK
The terminal does not delete
the data from its buffer until
it receives this verification.
If the host does not receive
the data or the terminal does
not receive acknowledgement,
the terminal
will resend the same data
every 30 seconds until it
receives a valid Ack response
from the host. After five
resends, the terminal will
perform a reconnect
sequence.
No data delivery verification
is present in this mode for
host-to-terminal transfers.
Cyber Series Time and Attendance Terminals
ATS ACK
Transmitted data is not
deleted by either the host
or the terminal until it
receives this verification from
the receiver of the data.
If the host or the terminal
does not receive the data
or either does not receive
a valid acknowledgement,
the originator will resend
the data every 30 seconds
until a valid acknowledgement
is received. After 5 resends,
the host or terminal will
initiate a reconnect sequence.
1-9
Introduction
Data is transferred by
TCP/IP packet exchange
without any upper layer
delivery verification.
Two-Way AppAck
Chapter 2
General
Installation
Guidelines
Installation
The Cyber Series time and data collection terminal is a durable industrial-grade
device that can endure harsh environments, but environmental constraints exist and
care should be taken when selecting a location for installing and operating the
Cyber Series terminal. ATS recommends the Cyber Series terminal operate in an
ambient temperature range of between 32° and 110° Fahrenheit. Non-condensing
relative humidity should be less than 95%. The terminal should be mounted on a
vibration-free surface.
The standard Cyber Series terminal is designed to operate indoors. Exposure to
outdoor elements such as rain or snow will void the manufacturer warranty and
may cause damage to the device. If your application requires outdoor installation,
Accu-Time Systems offers a NEMA 4X certified terminal.
Select a location with adequate lighting and accessibility so employees can operate
the terminal safely.
After you have installed the terminal in its location and run the wiring to the host
computer, refer to Chapter 3, Setup, Test, Diagnostics, and Maintenance, for
information about configuring and testing the terminal.
Cyber Series Time and Attendance Terminals
2-1
Installation
Installation
Basic
Requirements
Cyber Series terminals are available in three enclosure styles: locking base mount,
gullwing flange mount, and NEMA 4X flange mount. Each type has similar wiring
and location requirements.
Locate a flat wall surface on which to mount the Cyber Series terminal. A
convenient mounting height for most Cyber Series terminals is 48 inches from the
floor to the terminal display. The CSxG finger geometry terminals should be
mounted slightly lower. ATS recommends mounting a CSxG back plate so that its
“keyhole” mounting screw slots are approximately 44 1/4” above the floor. These
heights are compliant with the Americans with Disabilities Act. Observe OSHA and
local safety codes when operating tools during all phases of the installation.
Be sure the distance from the terminal’s location to the host computer does not
exceed the wire length limitation of the connection type you plan to use. These
limits are shown in Table 2-1.
Connection Type
Maximum Terminal-to-Host Distance
RS232
50 wire-feet
RS485
Combined terminal/host drop points should not exceed
5,000 wire-feet.
Ethernet
10/100BASE-T
328 wire-feet (100 meters) from terminal to Ethernet
hub or switch
Installing Power
Wiring
A Cyber Series terminal requires 12VDC power for operation. In a typical
installation, this power is supplied by plugging the output cable from an ATS
12VDC power pack directly into the back of the terminal. Ensure that a
conventional 120VAC wall outlet (220VAC in Europe and other areas, check local
electrical code requirements) is available to accept the power pack assembly. The
outlet should be within 4 feet of the terminal’s location.
Installing Data
Wiring
The Cyber Series terminal can communicate using three types of data connection:
RS232, RS485, and Ethernet. Each requires a different cable type with different
requirements, as described in the sections below. Figure 2-5 gives the RS485 and
RS232 pinouts used by Accu-Time Systems terminals.
RS232 Cable
Installation
When using an RS232 connection, the Cyber Series terminal must be no more than
50 wire-feet from the host computer. EIA standards for RS232 protocol data
transmission dictate this cable distance. Exceeding this requirement greatly
increases the chances for transmission error and excessive data re-transmission.
Cyber Series Time and Attendance Terminals
2-2
Introduction
Table 2-1: Wire Length Limitations
Installation
For RS232 applications, ATS recommends using its modular telephone type data
cable. This eight conductor shielded flat cable has RJ45 modular plugs on each end.
The 50-foot cable can run along side base moldings, walls, overheads, or in hostile
environments through conduit tubing. Terminate one end of the cable at the Cyber
Series terminal’s communication port and the other end at the host computer’s serial
port through an ATS RS232 Communication Adapter. Be sure to select RS232
protocol when you set up the terminal’s COMM port (see Setting the COMM Port
on page 3-11).
Figure 2-1: Sample RS232 Installation
12 VDC
POWER
SUPPLY
ATS
Cyber Series
LOW
INVALID
VALID
POWER
1
2
3
F1
F5
4
5
6
F2
F6
7
8
9
F3
F7
CLEAR
0
ENTER
F4
F8
1
2
3
4
5
6
7
8
Earth Ground
Receive
Transmit
N/C
N/C
Ground
+VDC
Ground
NOTE: Pinouts are referenced to the terminal
COMM ADAPTER
DB25-RJ45 W/PWR
Modem Installation
You can also establish a serial connection using a modem.
Figure 2-2 shows the inside of a typical Cyber Series base plate with a modem card
installed. (Modem cards in older terminals may look slightly different.) Figure 2-6
on page 2-12 shows the location of the modem board in a Cyber Series finger
geometry terminal. If you have the modem option, be sure the short jumper cable
from the modem is plugged into the serial jack in the back of the terminal (see
Figure 2-5 on page 2-11 or Figure 2-6). Plug a standard RJ11 modular phone cable
into the other jack on the modem card and into an analog telephone wall jack. The
modem does not support digital telephone lines.
You will need to configure the modem using the terminal setup commands
described in Chapter 3, Setup, Test, Diagnostics, and Maintenance.
Cyber Series Time and Attendance Terminals
2-3
Introduction
TO HOST
Installation
Figure 2-2: Cyber Series Modem Connections
To Serial jack
on terminal
Introduction
To analog
telephone
jack
Cyber Series Time and Attendance Terminals
2-4
Installation
When using an RS485 connection, the total cable length of the combined RS485
terminal/host drop points should not exceed 5,000 wire-feet. EIA standards for
RS485 protocol data transmission dictate this cable distance. Exceeding this
requirement greatly increases the chances for continual data re-transmission, which
may never be acknowledged.
For RS485 communication applications, ATS recommends using a network trunk
cable that adheres to the following specifications:
• Five conductor shielded 24-gage wire with a drain.
• The impedance of the cable should be 100 ohms.
• The capacitance should be 12 pico-farads per foot.
• The jacket of the cable is typically PVC or plenum material.
The short drops from a RS485 hub to the individual terminals can be ATS modular
cable, as shown in Figure 2-3 on page 2-6.
NOTE: If the host computer is not equipped with an RS485 communication port,
you can use an ATS RS232/485 converter with 12 volt power pack assembly to
convert the terminal communication lines to host RS232 levels. The host output of
the RS232/485 converter plugs directly into the ATS RS232 Communication
Adapter.
Using an RS485 connection lets the Cyber Series terminal be used in multi-dropped
networks. Thirty-two terminals can be supported on a single host communication
port. ATS Series 1000 network controllers support up to 256 terminals on a single
host communication port.
Be sure to select RS485 protocol when you set up the terminal’s COMM port (see
Setting the COMM Port on page 3-11).
Cyber Series Time and Attendance Terminals
2-5
Introduction
RS485 Installation
Installation
Figure 2-3: Sample RS485 Installation
RS232 to RS485
Converter
Host
Pgnd
N/C
Pgnd
Net DI+
Net DONet DO+
Net DIEgnd
1
1
2
3
4
5
6
7
8
2
E.GND
1
Comm Adapter
DB25-RJ45 W/PWR
3
4
5
3
4
7
8
P.GND +VDC P.GND
COMM
2
6
5
E.GND
6
7
8
P.GND+VDC P.GND
COMM
Network Continued
1
2
3
4
6
5
7
8
TO HOST
12 VDC
POWER
SUPPLY
E.GND
P.GND+VDC P.GND
COMM
DC POWER
Pin #
1
2
3
4
5
6
7
8
Description
Earth Ground
DI DO +
DO DI +
Ground
+VDC
Ground
JP2
JP1
NC
JP3
DROP 1
JP4
NC
NO
DROP 2
DROP 3
DROP 4
NO
E.GND
12 VDC
POWER
SUPPLY
Ethernet Installation
12 VDC
POWER
SUPPLY
When using an Ethernet connection, the Cyber Series terminal can be located at any
point in a TCP/IP Ethernet 10/100BASE-T network, providing the single segment
length from the network hub or switch to the terminal does not exceed 328 wire-feet.
A typical topology for the Cyber Series terminal in an Ethernet 10/100BASE-T
network is a star configuration.
For Ethernet communication applications, ATS recommends using CAT-5
unshielded twisted-pair high-speed data transmission cable with RJ45 plugs wired
according to the EIA/TIA 568B standard. One end of the RJ45-terminated cable
plugs into the Cyber Series terminal’s Ethernet communication port, while the other
end plugs into the network hub. ATS follows the IEEE 802.3 Ethernet standard.
Cyber Series Time and Attendance Terminals
2-6
Introduction
NOTE: Pinouts are referenced to the terminal
Installation
Refer to Figure 2-5 or Figure 2-6 to find the location of the Ethernet jack on the back
of your Cyber Series terminal. Early Cyber Series terminals had a separate Ethernet
interface card, as shown in the top drawing of Figure 2-5. This is known as the twoboard design. Later Cyber Series terminals have the Ethernet interface built into the
terminal’s main board, shown in the lower drawing of Figure 2-5 and in Figure 2-6.
Functionality is the same for both designs, but the location of the Ethernet jack is
different.
Figure 2-4: Sample Ethernet Installation
System Network Cable
Hub
POWER
SUPPLY
Ethernet Hub
ATS
12VDC
POWER
SUPPLY
ATS
12VDC
POWER
SUPPLY
ATS
ATS
Cyber Series
Cyber Series
LOW
LOW
INVALID
VALID
Connecting a
Printer
2
3
F1
F5
4
5
6
F2
F6
7
8
9
CLEAR
0
ENTER
F3
F4
VALID
POWER
POWER
1
INVALID
1
2
3
F1
F5
4
5
6
F2
F6
7
8
9
F3
F7
CLEAR
0
ENTER
F4
F8
F7
F8
If you have an optional printer, you will need to connect it to the terminal. This can
be done in two ways:
• Through the serial COMM port. Use this connector when the terminal is
equipped with a biometric finger scanner or a relay. If you use this
connector, the terminal can communicate with the host only through an
Ethernet connection.
• Through the AUX1 (DIDO) port. Use this connector unless the terminal
has a biometric finger scanner or relay. This will let you use either serial
or Ethernet communication with the host.
The pinouts are different for each connector. Consult the factory if you need
assistance.
Cyber Series Terminal
2-7
Installation
Be sure you select the printer option for the COMM or AUX1 port during terminal setup, as
described in Setting the COMM Port on page 3-11 or Setting the AUX1 Port on page 3-12.
You should set the printer baud rate to 9600 baud. (Look for a DIP switch setting on the
printer.)
Introduction
To print to the printer, refer to the description of the LPT command in the UCS manual.
Cyber Series Time and Attendance Terminals
2-8
Installation
Find the appropriate mounting template printed at the end of this chapter:
• Figure 2-7, Cyber Series Locking Base Mounting Template on page 2-13
• Figure 2-8, Cyber Series Gullwing Base Mounting Template on page 2-14
• Figure 2-9, Cyber Series NEMA 4X Enclosure Mounting Template (50% Full
Size) on page 2-15.
• Figure 2-10, Cyber Series Finger Geometry Terminal Mounting Template on
page 2-15.
CAUTION: These templates were created exactly to size, but their dimensions may grow
or shrink slightly when printed because of printer variations. Be sure to compare the
dimenions of a printed template to the dimensions specified on the termplate to see if there
is a discrepancy and adjust as necessary.
Prepare the wall to accommodate mounting hardware (customer provided). A convenient
mounting height for the CSx, CSxB, and CSxN terminals is 48 inches from the floor to the
terminal display. CSxG terminals should be mounted such that the “keyhole” mounting
holes in the backplate are about 44 1/4” above the floor. These height are compliant with the
Americans with Disabilities Act. Observe OSHA and local safety codes when operating
tools during all phases of the installation.
Select and remove one or more of the knockouts in the terminal enclosure to accommodate
the data transmission cable and the 12VDC power cable. (If you have a NEMA 4X
enclosure, there are three gasketed holes in the enclosure for cable pass-through.) Attach the
terminal base to the flat wall surface using screws or other fasteners in the mounting holes
marked on the template.
If you are installing a terminal with a separate locking base, align the front face section of
the Cyber Series terminal over the terminal base.
Insert the data cable through the previously-removed knockout in the terminal enclosure, or
through one of the gasketed holes in the NEMA 4X enclosure, and into the appropriate
communication port of the Cyber Series terminal.
Use an appropriate bushing or cable clamp to secure and protect the cable where it passes
through the enclosure. Ensure that the cable is terminated into the appropriate 8-conductor
modular connector.
Attach the other end of the data cable to the host computer port.
Install the 12VDC power cable in the enclosure a similar fashion. If you have a basic Cyber
Series or a biometric Cyber Series terminal, plug the output of the 12VDC power cable into
the power jack of the terminal (Figure 2-5).
Cyber Series Time and Attendance Terminals
2-9
Introduction
Installing the
Terminal
Installation
If you have a Cyber Series finger geometry terminal without the battery backup
option, plug the plug the output of the 12VDC power cable into a power jack on the
connector board (see Figure 2-6). There are two power jacks on the connector
board. Choose the one that matches the plug on the power pack cable. Plug the short
power jumper cable from the connector board into the power outlet of the terminal.
If your Cyber Series finger geometry terminal has the battery backup option
installed, plug the plug the output of the 12VDC power cable into a power jack on
the battery charger charger board mounted on the left-hand side of the base. There
are two power jacks on the battery charger board. Choose the one that matches the
plug on the power pack cable. Plug the short power jumper cable from the connector
board into the power outlet of the terminal.
Be sure the 6-pin power jumper shown in the lower illustration of Figure 2-5
and in Figure 2-6 is set correctly. If you have an older model Cyber Series
terminal with a 3-pin power jumper (upper illustration in Figure 2-5), the
jumper should go on the upper two pins.
If you have a Cyber Series finger geometry terminal, be sure the battery
jumper on the connector board is set correctly.
If the face is separate, attach the face to the terminal base after connecting the
wiring. Secure the face to the base with the key lock.
When 12VDC is connected, the Cyber Series terminal will power up and display its
on-line default message. The Cyber Series terminal is now ready for setup and
configuration. Refer to Chapter 3, Setup, Test, Diagnostics, and Maintenance for
terminal setup instructions.
Cyber Series Time and Attendance Terminals
2 - 10
Introduction
Plug the primary of the power pack assembly to a conventional wall outlet.
Installation
Figure 2-5: Cyber Series Terminal Connections and Jumpers
EARTH
GND
THREE-PIN POWER JUMPER
+12V
PLACE JUMPER ON UPPER
TWO PINS IF USING +12VDC
POWER PACK DIRECT
CONNECTION
GND
POWER
(P7)
BATTERY
(P8)
_
+
3 2 1
1
SERIAL
(J8)
POWER
1
DIDO
(J9)
LINK
DIDO
BUSY
SERIAL
1
WAND
ETHERNET
(OPTIONAL)
JTAG
ETHERNET INDICATOR LEDS
(IF ETHERNET PRESENT)
WAND
(J2)
RS485
RS232
EARTH GND
_
TERM REC
TERM REC
TERM TRANS TERM XMIT +_
TERM XMIT
TERM RTS
TERM REC +
TERM CTS
PWR GND1
POWER (CONSULT FACTORY)
PWR GND2
1
2
3
4
5
6
SIO-IN (CONSULT FACTORY)
DIGITAL-IN
GND
+5V (CONSULT FACTORY)
DIGITAL-OUT
SIO-OUT (CONSULT FACTORY)
1
2
3
4
5
6
EARTH GND
GND
+5V
N/C
DATA
N/C
JTAG
(FACTORY
USE)
TWO-BOARD CYBER SERIES TERMINAL (OLD MODEL)
EARTH
GND
SIX-PIN POWER JUMPER
+12V
STANDARD POSITION,
NO MODEM
GND
POWER
(P7)
LINK LED
ETHERNET
(OPTIONAL)
BATTERY
(P8)
_
+
POSITION IF MODEM
INSTALLED
3 2 1
1
SERIAL
(J8)
POWER
BATTERY
BUSY LED
1
SERIAL
DIDO
(J9)
DIDO
WAND
1
WAND
(J2)
JTAG
1
2
3
4
5
6
7
8
RS485
RS232
EARTH GND
_
TERM REC
TERM REC
TERM TRANS TERM XMIT +_
TERM XMIT
TERM RTS
TERM REC +
TERM CTS
PWR GND1
POWER (CONSULT FACTORY)
PWR GND2
1
2
3
4
5
6
SIO-IN (CONSULT FACTORY)
DIGITAL-IN
GND
+5V (CONSULT FACTORY)
DIGITAL-OUT
SIO-OUT (CONSULT FACTORY)
1
2
3
4
5
6
EARTH GND
GND
+5V
N/C
DATA
N/C
JTAG
(FACTORY
USE)
SINGLE-BOARD CYBER SERIES TERMINAL
Cyber Series Time and Attendance Terminals
2 - 11
Introduction
BATTERY
1
2
3
4
5
6
7
8
Installation
Figure 2-6: Cyber Series Finger Geometry Terminal Connections
MODEM
ETHERNET
POWER
BATTERY
(NOT USED)
ANALOG PHONE LINE
SERIAL
DIDO
WAND
PLUG IN
POWER
PACK
(CHOOSE
ONE)
NO
BATT BATT
CONNECTOR BOARD
Cyber Series Time and Attendance Terminals
Introduction
FROM
DIDO
BOARD
IN BASE
FROM
BATTERY
CHARGER
BOARD
RIBBON
CABLES
FROM
CAMERA
2 - 12
Installation
Introduction
"A"
"A"
4.75"
(4 3/4")
3.00"
2.37"
(2 3/8")
6.00
"B"
2.37"
(2 3/8")
"B"
3.28"
(3 9/32")
1.47"
(1 15/32")
"A"
Figure 2-7: Cyber Series Locking Base Mounting Template
Cyber Series Time and Attendance Terminals
2 - 13
4 7/32
7 23/32
Cyber Series Gullwing Mounting Template
Figure 2-8: Cyber Series Gullwing Base Mounting Template
Installation
0.750
0.375
0.750
6.500
0.210" HOLES, 4X
11.250
Introduction
0.375
Figure 2-9: Cyber Series NEMA 4X Enclosure Mounting Template (50% Full Size)
Figure 2-10: Cyber Series Finger Geometry Terminal Mounting Template
Cyber Series Time and Attendance Terminals
2 - 15
6"
9/64 "
1 1/4"
Mounting Template for
2102, 3102, and CS2102
Finger Geometry Terminals
IMPORTANT!!!
8"
3/4"
2102
3102
CS2102
Terminal MUST be grounded.
Refer to instructions enclosed
with the ground wire inside terminal.
Grounding is ESSENTIAL
to proper terminal operation.
4 1/2"
45 1/4" to floor
3102
CS2102
2102
Chapter 3
Power-Up
Setup, Test, Diagnostics,
and Maintenance
Connect an ATS 12VDC power supply locally or remotely to the terminal. When
power is applied to the terminal, the terminal will beep, execute a power-up
sequence, and display the text shown in Figure 3-1. The “Waitng for host” message
indicates that the terminal is ready to accept a program download. This is the
normal condition on initial power-up.
The numeric value nnnn-nnn is the version number of the firmware installed in the
terminal. The descriptions in this chapter apply to firmware version 6001-075.
If your terminal has an earlier or later firmware version, your setup, diagnostic, and
test screens may vary slightly from those described. The functionality, however,
will be similar.
Figure 3-1: Initial Power-Up Display
WAITING FOR HOST
PGM: nnnn-nnn-nnn
“Waiting for host” means the terminal is waiting for a program download and will
not accept any user input. To load the terminal:
1. Configure the terminal’s communication and operating characteristics. Refer
to Entering Test, Setup, and Diagnostic Mode on page 3-2 for details.
2. Send a download file to the terminal to program the terminal’s operation.
Cyber Series terminals use the ATS Universal Command Set (UCS). Refer to
the Universal Command Set Reference Manual, MANU0000-11, for
details.
Cyber Series Time and Attendance Terminals
3-1
Setup, Test, Diagnostics, and Maintenance
Cyber Series terminals have a built-in test, setup, and diagnostic mode (TSD mode).
For details of each capability, refer to Test Mode on page 3-3, Setup Mode on page
3-9, and Diagnostics Mode on page 3-22.
To enter TSD mode:
1. Press and hold the CLEAR and ENTER keys simultaneously for about 5
seconds.
2. The Cyber Series terminal will beep, then display the test, setup, or
diagnostic menu selection sequence shown in Figure 3-2. The menu
selection sequence begins with the choice to enter test mode. Cycle
through the list by pressing the CLEAR key. Choose one of the modes
by pressing the ENTER key. Return to a previous menu by pressing the
F8 key.
Note: You can enable password protection so only authorized persons
can enter TSD mode. See Setting a Password on page 3-21 for details.
Figure 3-2: Test, Setup, or Diagnostic Menu Selection
ATS TSD MODE
Enter Test Mode
CLEAR
ENTER
Setup mode
F8
ATS TSD MODE
Enter Diagnostics
CLEAR
Test mode
F8
ATS TSD MODE
Enter Setup Mode
CLEAR
ENTER
Introduction
Entering Test,
Setup, and
Diagnostic
Mode
ENTER
Diagnostics
F8
ATS TSD MODE
Exit TSD Mode
ENTER
“Waiting for Host”
CLEAR
Cyber Series Time and Attendance Terminals
3-2
Setup, Test, Diagnostics, and Maintenance
ATS Test Mode checks the functionality of the terminal keypad, display, memory,
real time clock, card reader, and bar code wand circuitry. When you press the
ENTER key to enter test mode, the terminal will briefly display the message, “Enter
or Clear To Continue,” then display a screen of filled-in character blocks as shown
in Figure 3-3. Press the CLEAR key to continue with Test mode, or press the ENTER
key to return to the next menu shown in Figure 3-2.
Figure 3-3: Initial Test Mode Display
Enter or Clear
To Continue
ENTER
Enter Setup Mode screen
CLEAR
Continue with Test Mode
Figure 3-4 shows the sequence of the test mode screens. Pressing the CLEAR key
proceeds to the next test, while pressing the ENTER key returns to the previous test.
Each test is described in the following sections:
• Testing the Reader or Wand on page 3-6
• Testing the Real-Time Clock (RTC) on page 3-6
• Testing the Keypad on page 3-6
• Testing Low Power on page 3-6
• Testing Serial RS232 on page 3-6
• Testing Serial RS485 on page 3-7
• Testing the Serial AUX on page 3-7
• Testing DIDO on page 3-7
• Testing the Modem on page 3-7
• Testing the Finger Scanner on page 3-7
After going through all the tests, pressing the CLEAR key transfers control to the
Enter Setup Mode screen (Figure 3-2).
Cyber Series Time and Attendance Terminals
3-3
Introduction
Test Mode
Setup, Test, Diagnostics, and Maintenance
Figure 3-4: Sequence of Test Mode Screens
Test Reader or Wand
ENTER
------------
Previous
screen
From Test Serial AUX screen
CLEAR
ENTER
Previous
screen
ENTER
Previous
screen
CLEAR
ENTER
Previous
screen
Test Modem Host Echo
Press Enter to Test ENTER
To modem
test
CLEAR
ENTER
Previous
screen
To Test Finger Print sequence
e(if enabled) or Enter Setup
Mode
Optional test. This
screen appears only
if modem is enabled.
CLEAR
Test Serial RS485
ENTER
Previous
screen
CLEAR
Test Serial RS232
screen
Test DIDO 3 & 4
CLEAR
Test Low Power
ENTER Previous
CLEAR
CLEAR
Test Keypad
Test DIDO 1 & 2
Introduction
Test RTC
ENTER
Previous
screen
CLEAR
Test Serial AUX
ENTER
Previous
screen
CLEAR
Cyber Series Time and Attendance Terminals
3-4
Setup, Test, Diagnostics, and Maintenance
Figure 3-5: Optional Test Finger Print Sequence
From previous test screen
Test Finger Print
Press Enter to Test
ENTER
CLEAR
To Enter Setup Mode screen
Initializing Reader
IF NO READER,
Introduction
ENTER SETUP
Test Finger Enroll
Place Finger
Quality = nn
Content = nn
IF ENROLL
FAILS
Test Finger Verify
Place Finger
IF VERIFY FAILS
Verify Passed nn%
Cyber Series Time and Attendance Terminals
3-5
Setup, Test, Diagnostics, and Maintenance
Testing the
Reader or Wand
To test the reader or wand, swipe a badge through the terminal’s reader or scan a
code with the wand. Verify that the proper value is displayed on the screen.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing the RealTime Clock
(RTC)
The RTC test checks the real-time clock. When you select this test, the display
shows the current date and time stored in the terminal, blinks the green LED and
beeps twice a second, and increments the time display once a second. Check that the
settings are correct and that the time is incrementing properly. (If the date or time
are incorrect, you can set the values using Setup mode.)
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
To test the keypad, press in sequence the keys 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, F1, F2, F3,
F4, F5, F6, F7, F8. Each key should echo (display), the green “Valid” LED should
blink, and the terminal should give a short beep. The function keys echo as A, B, C,
D, E, F, G, H.
If you press a key out of sequence, or if there is an error, the key will not echo, the
red “Invalid LED will blink, and the terminal will give a longer beep.
Control will automatically proceed to the low power test selection screen after you
press the F8 key.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing Low
Power
The low power test is applicable only if a terminal has the battery backup option.
To test the low power warning, first ensure the battery backup is installed. Then
unplug the +12VDC power supply from the terminal. The low power warning LED
on the front of the terminal should light up and the display should read POWER
LOW. The low power warning light should go out when you plug the +12VDC
power supply connector back into the terminal (normal power).
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing Serial
RS232
When you select the RS232 test screen, the terminal will perform an internal
loopback test of the RS232 circuit. The green “Valid” LED should blink and the
terminal beep approximately twice a second. (You can press 1 on the keypad to
toggle the beep off or on.) Pressing F2 will test the external network. Pressing F1
will return to the internal (default) test.
Cyber Series Time and Attendance Terminals
3-6
Introduction
Testing the
Keypad
Setup, Test, Diagnostics, and Maintenance
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing Serial
RS485
When you select the RS485 test screen, the terminal will perform an internal
loopback test of the RS485 circuit. The green “Valid” LED should blink and the
terminal beep approximately twice a second. (You can press 1 on the keypad to
toggle the beep off or on.) Pressing F2 will test the external network. Pressing F1
will return to the internal (default) test.
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Testing the Serial
AUX
Plug an AUX loopback connector into the AUX port. This is a connector with the
transmit and receive lines tied together. A test message is sent out the port then
echoed back. The message echoed should match the message sent.
Testing DIDO
Two screens let you test DIDO 1 and 2 or DIDO 3 and 4. Plug a DIDO loopback
connector, available from Accu-Time Systems, into the DIDO port. The green
“Valid” LED should blink and the terminal beep approximately twice a second.
Press the CLEAR key to continue to the next test screen, or press the ENTER key to
return to the previous test.
Testing the
Modem
If you enable modem support for the COMM port or modem support for Host
Connect, the Modem Host Echo test screen will appear. The Modem Host Echo test
sets the terminal so it will echo characters sent to it by the host. To use the test, you
should set the terminal modem to auto-answer, enable the Modem Host Echo test
by pressing the ENTER key in response to the Modem Host Echo test screen, dial the
terminal from a host PC, send characters to the terminal, and verify that they are
properly echoed back to the host.
Press the CLEAR key to continue to the next test screen.
Testing the Finger
Scanner
The finger scan test lets you enroll and then verify a finger scan to test the operation
of the finger scan reader. If you choose this test but there is no finger scan reader
present, the screen will display Reader Not Detected! Press the CLEAR key to
continue to the Enter Setup Mode screen. Press the ENTER key to return to the
Test DIDO screen.
Cyber Series Time and Attendance Terminals
3-7
Introduction
Press the CLEAR key to continue to the next test, or press the ENTER key to return
to the previous test.
Setup, Test, Diagnostics, and Maintenance
If the terminal detects a reader, The screen will display:
Test Finger Enroll
Place Finger
Place your finger on the finger scan window. (See Appendix A, Proper Use of a
Biometric Reader, for guidelines on how to properly place your finger on the
reader.) After the reader scans your finger, the screen will display:
Quality = nn
Content = nn
If the quality and content values are not greater than Quality=20 and Content=40,
or if you fail to place your finger on the reader, the screen will flash Enrollment
Failed and return to the original Test Finger Print screen.
Introduction
If the enrollment succeeds, the screen will display:
Test Finger Verify
Place Finger
Place the same finger on the reader again. If the verification meets a minimum
standard for verification, the screen will display:
Verify Passed: nn%
The value nn is the actual match percentage achieved. The terminal will then return
to the Test Finger Print screen.
If the verification fails to meet the minimum match criteria, the screen will display
Verify Failed and return to the Test Finger Print screen. Failure will also
occur if a finger is not placed on the reader, the finger is placed incorrectly, or if the
wrong finger is used.
Cyber Series Time and Attendance Terminals
3-8
Setup, Test, Diagnostics, and Maintenance
Use ATS Setup Mode to configure the operating parameters of the terminal.
Figure 3-6 shows the selection of screens available in setup mode. Step through the
sequence of setup screens by pressing the CLEAR key on the terminal. Press the
ENTER key to choose a particular setup selection. Return to a previous screen by
pressing the F8 key.
The details of each setup choice are explained in individual sections, below.
• Setting the COMM Port on page 3-11
• Setting the AUX1 Port on page 3-12
• Setting the Display on page 3-13
• Setting Host Connect on page 3-14
• Setting Reader1 on page 3-19
• Setting Date and Time on page 3-19
• Setting a Watchdog Timeout on page 3-20
• Setting a Password on page 3-21
Introduction
Setup Mode
• Setting RAM on page 3-22
• Exiting Setup on page 3-22
Cyber Series Time and Attendance Terminals
3-9
Setup, Test, Diagnostics, and Maintenance
Figure 3-6: Sequence of Setup Mode Screens
ATS SETUP MODE
Setup COMM Port
F8
ATS SETUP MODE
Setup AUX1 Port
CLEAR
CLEAR
F8
Back to start of list
ENTER
F8
ATS SETUP MODE
Setup Watchdog
CLEAR
ENTER
ENTER
F8
ATS SETUP MODE
Setup Date & Time
CLEAR
Exit Setup
CLEAR
ENTER
F8
ATS SETUP MODE
ENTER
ENTER
F8
ATS SETUP MODE
Setup RAM
CLEAR
F8
ATS SETUP MODE
Setup Reader1
CLEAR
ENTER
F8
ATS SETUP MODE
Setup Host Connect
ATS SETUP MODE
Setup Password
CLEAR
F8
ATS SETUP MODE
Setup Display
CLEAR
ENTER
Introduction
CLEAR
ENTER
ENTER
F8
Cyber Series Time and Attendance Terminals
3 - 10
Setup, Test, Diagnostics, and Maintenance
If you press the ENTER key to select COMM port setup, the follow screen will
appear:
SETUP COMM PORT
RS232 19200 8 NONE
This screen lets you choose protocol, baud rate, number of data bits, and parity. The
choices for each parameter are shown in Table 3-1:
Table 3-1: COMM Port Setup Parameters
Parameter
Choices
Protocol
RS232, RS485
Baud rate
115200 (not currently supported), 57600, 38400, 28800, 19200,
14400, 9600, 4800, 2400, 1200
Data bits
7, 8
Parity
Odd, Even, None
Cycle forward through the choices for each parameter, beginning with the protocol
type, by pressing the CLEAR key. Cycle backward by pressing the F8 key. Select a
parameter value and move to the next parameter by pressing the ENTER key.
The values for you select for number of data bits and for parity determine what
happens next. If you select 8 data bits and no parity, the following screen will
appear:
SETUP COMM PORT
Stop Bits: 2
Cycle forward through the choices (1 or 2) by pressing the CLEAR key. Make your
selection by pressing the ENTER key.
This option, in conjunction with the data and parity selections, lets you configure
the following serial framings:
Table 3-2: Possible Serial Framings
Parity
Stop
Bits
7
Odd
1
10 bits
7
Even
1
10 bits
Data Bits
Frame Size
Cyber Series Time and Attendance Terminals
3 - 11
Introduction
Setting the
COMM Port
Setup, Test, Diagnostics, and Maintenance
Table 3-2: Possible Serial Framings (Continued)
7
None
2
10 bits
8
None
1
10 bits
8
Odd
1
11 bits
8
Even
1
11 bits
8
None
2
11 bits
After you select the number of stop bits, or if you selected other than 8 bits, no
partiy, control will go to the next COMM setup screen, setting flow control:
This screen lets you choose the type of flow control: NONE, or RTS/CTS. Cycle
forward through the list of choices by pressing the CLEAR key. Cycle backward by
pressing the F8 key. Select a parameter value and move to the next screen, Setup
AUX1 Port, by pressing the ENTER key.
You now select the type of device, if any, connected to the COMM port. The
following screen will appear:
SETUP COMM PORT
Device: None
Possible choices for device are None, Modem, or Printer. Cycle forward through the
list of choices by pressing the CLEAR key. Cycle backward by pressing the F8 key.
If you are using the COMM port for a direct serial connection to the host, choose
None. If have a modem or printer connected to the COMM port, cycle the display
to the correct choice and press the ENTER key. (Note: do not select “Printer” here if
you connect the print to the AUX1 port. If you select Printer, set the COMM port’s
baud rate to 9600 baud.)
Setting the AUX1
Port
If you pressed the ENTER key to select Setup AUX1 port (it may be labeled DIDO
on the back of the terminal), the following screen will appear:
SETUP AUX1 PORT
BAUD Rate: 9600
Cyber Series Time and Attendance Terminals
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Introduction
SETUP COMM PORT
Flow Ctrl: NONE
Setup, Test, Diagnostics, and Maintenance
Possible values for the AUX1 port baud rate are 115200 (not currently supported),
57600, 38400, 28800, 19200, 14400, and 9600. Cycle forward through the list of
choices by pressing the CLEAR key. Cycle backward by pressing the F8 key. Choose
the baud rate you want by pressing the ENTER key. Be sure to note the individual
device baud rate requirments given in Table 3-3.
After you set the AUX1 port baud rate, the following screen will appear:
SETUP AUX1 PORT
Device: NONE
Table 3-3 lists the possible AUX1 port devices:
Device
Details
Fingerprint
Finger scan reader (For this device, set baud rate to 57600.)
Finger Geom.
Finger geometry reader. (For this device, set baud rate to 9600.)
MODEM
Modem.
Printer
Printer. (Note: do not select “Printer” here if you connect the
printer to the COMM port. If you select Printer, set the AUX1
port’s baud rate to 9600 baud.)
NONE
No AUX1 device.
Cycle forward through the list of choices by pressing the CLEAR key. Cycle
backward by pressing the F8 key. Choose the device you want by pressing the
ENTER key. After you select the AUX1 port device, control will go to the next setup
screen, Setup Display.
Setting the
Display
If you pressed the ENTER key to select Setup Display , the following screen will
appear:
SETUP DISPLAY
Number of Lines: 4
Possible values for the number of display lines are 2 or 4. Cycle forward through the
list of choices by pressing the CLEAR key. Cycle backward by pressing the F8 key.
Choose the number that corresponds to your terminal’s display by pressing the
ENTER key. After you choose the number of display lines, control will go to the next
setup screen, Setup Host Connect. The new display setting will take effect the next
time power to the terminal is turned off, then on.
Cyber Series Time and Attendance Terminals
3 - 13
Introduction
Table 3-3: AUX1 Port Devices
Setup, Test, Diagnostics, and Maintenance
Setting Host
Connect
If you pressed the ENTER key to select Setup Host Connect, the following screen
will appear:
SETUP HOST CONNECT
Type: ATS COMM Poll
This screen lets you select the data transport protocol. The choices are ATS COMM
Poll, TCP/IP, and Digi One. Cycle forward through the list of choices by pressing
the CLEAR key. Cycle backward by pressing the F8 key. Choose a protocol by
pressing the ENTER key.
If you pressed the ENTER key to select ATS COMM Poll, the following screen will
appear:
SETUP HOST CONNECT
Enter Clock Adrs: 01
Valid terminal ID values range from 01 to 32. (Note: if you specify a value greater
than 32, the terminal ID will be set to 32.) Enter a terminal ID value using the
numeric keypad. Press the CLEAR key to erase a value. Press the ENTER key to
accept it.
After you specify a terminal ID, the following screen will appear:
SETUP HOST CONNECT
Select App. Type: A
This screen lets you assign a letter code to identify the type of application that will
run in the terminal. For example, for your business you may have some terminals
running a strict time and attendance application, while other terminals may be on a
shop floor running an application that also processes job ticket information. By
assigning an application identifier to the terminal, you can identify which terminals
should receive a particular application update when terminals are reprogrammed.
Valid values for AppType are A through J. Cycle forward through the list of choices
by pressing the CLEAR key. Cycle backward by pressing the F8 key. Select a value
by pressing the ENTER key. After you select a value, control will go to the next setup
screen, setting host connect.
Cyber Series Time and Attendance Terminals
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Introduction
Configuring ATS
COMM Poll
Setup, Test, Diagnostics, and Maintenance
After you select an AppType, the following screen will appear:
SETUP HOST CONNECT
MODEM: Disable
Valid values are Enable and Disable. Cycle forward through the list of choices by
pressing the CLEAR key. Cycle backward by pressing the F8 key. Choose a setting
by pressing the ENTER key. If you choose Disable, control will go to the screen
Setup Reader1.
If you choose Enable, the following screen will appear:
Set the appropriate country code (00 through 99) by entering the digits on the
keypad. When you have set the value, press the ENTER key to go the Auto Answer
screen:
SETUP HOST CONNECT
Auto Answer: 1
Valid values for Auto Answer are None, 1 ring, 2 rings, or 3 rings. Cycle forward
through the list of choices by pressing the CLEAR key. Cycle backward by pressing
the F8 key. Select a value by pressing the ENTER key. After you select a value, the
terminal will try to initialize the modem. If initialization succeeds, control will go
to the screen to Setup Reader1. If initialization fails, the following screen will
appear:
Modem Init. Failed
Press any key
When you press a key, control will go back to the screen, Setup Host Connect.
Cyber Series Time and Attendance Terminals
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Introduction
SETUP HOST CONNECT
Country Code: 99
Setup, Test, Diagnostics, and Maintenance
If you choose TCP/IP for host connect, the following screen will appear:
SETUP SOCKET
Type: Client Mode
Choices are Client Mode or Server Mode. Make this selection by pressing the
key.
ENTER
In client mode, the terminal makes the TCP/IP connection to the designated host.
When in this mode, it will not accept a connection request from any outside device.
In server mode, the terminal listens for a host connection. The terminal does not
attempt to connect to any host. Therefore it becomes the host’s responsibility to
make the connection request with any given terminal. The terminal is set up such
that it will accept a single connection, and this connection can come from any host.
Server mode has advantatages and disadvantages. A terminal connection needs to
be maintained only when the host wants to, thereby eliminating a lot of network
traffic, like Keep Alives. The host can also be changed, therefore a new IP, without
requiring resetting up each and every terminal.
On the negative side, any host on the network can try to make a connection with the
terminal. If that host were "predatory" and knew how to communicate with the
terminal, it could read data from the terminal.
The following screen will appear:
SET CONNECTING
SOCKET PORT: 02500
Enter a socket number on the keypad. When you have entered the value, press the
ENTER key.
The following screen will appear:
SETUP ADDRESSING
Type: Static TCP/IP
Choices are Static TCP/IP or Dynamic DHCP. Cycle through the list of choices by
pressing the CLEAR key. Make your selection by pressing the ENTER key.
Cyber Series Time and Attendance Terminals
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Introduction
Configuring TCP/IP
Setup, Test, Diagnostics, and Maintenance
Dynamic DHCP
If you select Dynamic DHCP, the following screen will appear:
SET DHCP OPTION
HOST CODE: 128
Valid values are 128 through 255. Default is 128. This is the option code the
terminal will use to read a list of up to five host IP addresses from the server. Enter
a value using the numeric keypad. Press the ENTER key after entering the last digit.
For more details on setting up the DHCP option code on the DHCP server, refer to
Setting Up the DHCP Option Code on page 3-35.
The terminal’s DHCP support uses standard DHCP conventions. It does automatic
lease renewal and uses only standard option codes in the range 0 through 127 that
any network DHCP server would be expected to support.
After setting the DHCP option host code, control will go to the Setup Etherenet
Mode screen shown below.
If you select Static TCP/IP, the following screen will appear:
Setup Clock IP
000.000.000.000
Introduction
Static TCP/IP
“Clock” refers to the terminal. Enter an IP address for the terminal using the
numeric keypad. Press the CLEAR key to to back up a digit. Press the F8 key to skip
a digit. Press the ENTER key after entering the last digit. The following screen will
appear:
Setup Host IP
000.000.000.000
Enter the IP address of the host computer with which the terminal will
communicate, just as you entered the IP address of the terminal. Press the ENTER
key after entering the last digit. The following screen will appear:
Setup Sub-Net Mask
000.000.000.000
Cyber Series Time and Attendance Terminals
3 - 17
Setup, Test, Diagnostics, and Maintenance
Enter the appropriate network subnet mask. Press the ENTER key after the last digit.
The following screen will appear:
Setup Router IP: NO
The choices are Yes and No. Cycle forward through the list of choices by pressing
the CLEAR key. Cycle backward by pressing the F8 key. Make a selection by
pressing the ENTER key. If you select No, control will go to the next setup screen,
setting reader1.
If you choose to set up a router by selecting Yes, the following screen will appear:
Enter a router IP address using the numeric keypad, as you did for the terminal and
host IP addresses. Press the ENTER key after the last digit. The display will advance
to the Setup Ethernet Mode screen.
Setup Ethernet Mode
The Setup Ethernet Mode screen lets you set the data transmission mode. The screen
shown below appears:
SETUP ETHERNET MODE
Auto Negotiate
The choices are:
•
•
•
•
•
Auto Negotiate
100MBit Full Duplex
100MBit Half Duplex
10MBit Full Duplex
10MBit Half Duplex
Cycle forward through the list of choices by pressing the CLEAR key. Cycle
backward by pressing the F8 key. Make a selection by pressing the ENTER key. ATS
recommends you choose Auto Negotiate unless you have a specific hardware
reason not to.
Cyber Series Time and Attendance Terminals
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Introduction
Setup Router IP
000.000.000.000
Setup, Test, Diagnostics, and Maintenance
Next, the following screen will appear:
Append TCP Data with
EOT: NO
Choices are YES or NO. Cycle forward through the list of choices by pressing the
CLEAR key. Cycle backward by pressing the F8 key. Make a selection by pressing
the ENTER key. If you select YES, the terminal will append an EOT character (0416)
to each transaction record sent to the host.
After you make your selection, the terminal will ask if you want to initilize the TCP/
IP stack. Select Yes or No using the CLEAR key, then press the ENTER key. The
terminal will initializet he stack, if that is your choice, then control will go to the
next setup screen, setting reader1.
If you press the ENTER key to select reader1 setup, the following screen will appear:
SETUP READER1 DEVICE
Optical/Magnetic
This screen lets you specify the type of reader being used. The choices are Optical/
Magnetic and Proximity/Wiegand. Cycle forward through the list of choices by
pressing the CLEAR key. Cycle backward by pressing the F8 key. Make a choice by
pressing the ENTER key. After you make your selection by pressing the ENTER key,
control will go to the next setup screen, setting date and time.
Setting Date and
Time
If you press the ENTER key to select date and time setup, the following screen will
appear:
SELECT DATE FORMAT
MM/DD/YY
Cyber Series Time and Attendance Terminals
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Introduction
Setting Reader1
Setup, Test, Diagnostics, and Maintenance
Cyber Series terminals support three date formats: MM/DD/YY, YY/MM/DD, and
DD/MM/YY. Cycle forward through the list of choices by pressing the CLEAR key.
Cycle backward by pressing the F8 key. Make a choice by pressing the ENTER key.
After you make your selection by pressing the ENTER key, the following screen will
appear:
SET RTC DATE & TIME
nn/nn/nn nn:nn:nn
The date displayed will be in the format just chosen (MM/DD/YY, YY/MM/DD, or
DD/MM/YY). Set the current date and time using the numeric keypad. Press the
CLEAR key to to back up a digit. Press the F8 key to skip a digit. Press the ENTER
key to enter the value.
The terminal does not check for the validity of entered date or time values. The
terminal will accept, for example, a date of 99:99:99.
DAYLIGHT SAVINGS
Enable
Cyber Series terminals can automatically adjust for daylight savings time. When the
terminal detects a time change, it will send the transaction:
DS00rsYYMMDDHHMMSSrs (rs = record separator) to let the host know exactly when
the terminal changed over to or from daylight savings time.
Possible values are Enable and Disable. Cycle forward through the list of choices
by pressing the CLEAR key. Cycle backward by pressing the F8 key. Make a
selection by pressing the ENTER key.
After you make the selection, control will go to the next setup screen, setting a
watchdog timeout.
Setting a
Watchdog
Timeout
Cyber Series terminals offer a watchdog timer that will reset the terminal if a
processor halt occurs.
If you press the ENTER key to select watchdog setup, the following screen will
appear:
SET WATCHDOG TIMEOUT
In Minutes: 00
Cyber Series Time and Attendance Terminals
3 - 20
Introduction
After you enter the date and time, the following screen will appear:
Setup, Test, Diagnostics, and Maintenance
This value is the amount of time, in minutes, the terminal will wait after a processor
halt before doing an automatic reset. Enter a timeout value using the numeric
keypad. The valid range is 00 to 60. If you enter a value greater than 60, the value
will be set to 60. Setting the value to 00 disables the watchdog timer. ATS
recommends leaving this value at 00. Press the CLEAR key to erase an entered value.
Press the ENTER key to enter the value. After you set the timeout value, control will
go to the next setup screen, setting a password.
Cyber Series terminals are shipped with a blank password, so there is no password
protection. Anyone can press the Clear and Enter keys at the same time and enter
TSD mode. You can define a numeric password value for a teminal in the range
0000001 through 9999999 so only authorized persons can enter TSD mode and
change settings. You can also use the function keys F1 through F8 as password
“digits.” If you press ENTER at the Setup Password screen, the display will show:
ENTER NEW PASSWORD
_
Enter the desired password value using the numeric keypad. Press the CLEAR key
to back up a digit. Press the ENTER key to enter the value. The display will show:
CONFIRM PASSWORD
_
Enter the same value again, followed by the ENTER key. The terminal is now
password-protected.
If you make a mistake and type a different value when confirming the password, the
screen will display “Invalid Password.” Press the Clear or ENTER key to continue.
Control will go to the next setup screen, Setup RAM.
Note: Be sure you record the password value and keep it in a safe place so you don’t
forget or lose it! Without the password, you will not be able to set up or test the
terminal.1
You can remove password protection by creating a blank password. Press the
ENTER key at the password input prompt without entering any value.
1 - If you have this problem, contact Accu-Time Systems for recovery assistance.
Cyber Series Time and Attendance Terminals
3 - 21
Introduction
Setting a
Password
Setup, Test, Diagnostics, and Maintenance
Setting RAM
If you press the ENTER key to select Setup RAM, the following screen will appear:
CLEAR ALL MEMORY!
[Enter] to Proceed
Note: Clearing memory is not always required or desirable. If you have data
(punches) stored in the terminal, they will be lost if you clear memory. If the
terminal does contain data, you may want to peform only the setup steps required to
establish host and clock communication. Then you can poll the terminal to retrieve
the data before you clear memory.
Press the CLEAR key if you do not want to clear memory. Control will go to the next
setup screen, Exit Setup.
Press the ENTER key to clear the terminal memory. If you press the ENTER key, the
following display will appear:
Press the CLEAR key if you do NOT want to clear memory. Control will go to the
next setup screen, Exit Setup.
Press the ENTER key to clear the terminal memory. The terminal will clear memory,
cycle through several displays, and return to the Terminal Locked display
(Figure 3-1) that appears when the terminal is powered up.
Exiting Setup
Diagnostics
Mode
If you press the ENTER key to exit setup mode, a display will appear asking if you
want to perform a hardware reset. Select Yes or No using the CLEAR key, then press
the ENTER key. (ATS strongly recommends you always select Yes to do a hardware
reset.) After performing a reset, if that was your choice, control will go to the Enter
Diagnostics screen, shown in Figure 3-2.
Cyber Series terminals can provide selected information to help diagnose problems
that may occur. Accu-Time Systems may ask you to provide this diagnostic
information if you call to report a problem.
Figure 3-7 shows the sequence of diagnostic screens. Press the CLEAR key to cycle
through the series of screens Press the ENTER key to display that screen’s
corresponding diagnostic information. Return to a previous screen by pressing the
F8 key.
Cyber Series Time and Attendance Terminals
3 - 22
Introduction
CLEAR ALL MEMORY!
[Enter] to Confirm
Setup, Test, Diagnostics, and Maintenance
Figure 3-7: Sequence of Diagnostics Screens
ATS Diagnostics Mode
ENTER
Software Versions
CLEAR
F8
ATS Diagnostics Mode
ENTER
Ethernet Diag
CLEAR
F8
ATS Diagnostics Mode
ENTER
Serial Number
F8
Introduction
CLEAR
ATS Diagnostics Mode
ENTER
G-10 Number
CLEAR
F8
ATS Diagnostics Mode
ENTER
RTC Diagnostic
CLEAR
F8
ATS Diagnostics Mode
ENTER
RAM Amount
CLEAR
F8
ATS Diagnostics Mode
ENTER
Exit Diag. Mode
CLEAR
Cyber Series Time and Attendance Terminals
3 - 23
Setup, Test, Diagnostics, and Maintenance
The version numbers of the software installed in a Cyber Series terminal are
displayed on a sequence of screens, as shown in Figure 3-8. If you select Software
Versions diagnostics by pressing the ENTER key, the first screen shown in Figure 38 will appear. Cycle through the screens by pressing the CLEAR key. Move on to the
Ethernet Diagnostics screen by pressing the ENTER key. Return to a previous screen
by pressing the F8 key.
Introduction
Software Versions
Cyber Series Time and Attendance Terminals
3 - 24
Setup, Test, Diagnostics, and Maintenance
Figure 3-8: Software Version Display Sequence
From Program Number display
CSL Config Version
nnn
CLEAR
To CSL Config display
Optional screen; present only if
biometric finger scan reader installed
and selected for the AUX1 port
ENTER
Introduction
F8
Devices Version
nn/nn/nn nn:nn:nn
CLEAR
CLEAR
ENTER
F8
Drivers Version
nn/nn/nn nn:nn:nn
CLEAR
FPR Identify Version
ENTER
xx.xx_xxxx xx.xx
F8
Firmware Version
nn/nn/nn nn:nn:nn
CLEAR
ENTER
ENTER
F8
TCP/IP Stack Version ENTER
nn/nn/nn nn:nn:nn
CLEAR
F8
Program Version
nn/nn/nn nn:nn:nn
CLEAR
ENTER
F8
Program Number
nnnn/nnn
CLEAR
F8
To FPR Identify display
(if hardwrae present);
Otherwise, to CSD Config display
Ethernet Diagnostics
Cyber Series Time and Attendance Terminals
3 - 25
Setup, Test, Diagnostics, and Maintenance
Ethernet
Diagnostics
If you request Ethernet diagnostic information and Ethernet hardware is present,
the following display appears:
Ethernet Hardware
Detected Rev. 91
When you press the CLEAR key, the following screen will appear:
Ethernet MAC Address
XX-XX-XX-XX-XX-XX
Press the CLEAR key to proceed to the Physical Connection Mode display.
If no Ethernet hardware is available, the following screen appears:
Press the CLEAR key to proceed to the Serial Number display, or press the ENTER
key to return to the previous diagnostic display. Press the F8 key to back up to the
Software Versions display.
Physical
Connection Mode
Following the Ethernet MAC Address display, the following display will appear::
Phy. Connection Mode
xxxxxxxxxxx
This display will show the type of connection mode set in the terminal. Press the
CLEAR key to advance to the Unit ID display.
Unit ID
Following the Physical Connection Mode display, the following display will
appear:
UNIT ID:
ATSnnnnnn
Cyber Series Time and Attendance Terminals
3 - 26
Introduction
Ethernet Hardware
Not Detected
Setup, Test, Diagnostics, and Maintenance
Press the CLEAR key to advance to the Static Client Host Port display.
Static Client
Mode Host Port
Following the Unit ID display, the following display will appear:
Static Client Mode
Host Port: nnnnn
Press the CLEAR key to advance to the Host IP display.
Host IP
Following the Static Client Mode Host port display, the following display will
appear:
HOST IP:
nnnnnnnnnnn
Clock IP
Introduction
Press the CLEAR key to advance to the Clock IP display.
Following the Host IP display, the following display will appear:
CLOCK IP:
nnnnnnnnnnn
Press the CLEAR key to advance to the Subnet Mask display.
Subnet Mask
Following the Clock IP display, the following display will appear:
SUBNET MASK:
nnnnnnnnnnn
Press the CLEAR key to advance to the Serial Number display.
Cyber Series Time and Attendance Terminals
3 - 27
Setup, Test, Diagnostics, and Maintenance
Serial Number
The Serial Number display begins with a header screen:
ATS DIAGNOSTICS MODE
Serial Number
Press the ENTER key to display the terminal’s serial number, the CLEAR key to
advance to the G-10 number display, or the F8 key to back up to the Ethernet
Diagnostics display.
If you request serial number diagnostic information, the following display appears.
Terminal Serial #:
nnnnnnnnnnn
G-10 Number
The G-10 number identifies the PC board used in the terminal. Accu-Time Systems
may ask you for this number if you contact the ATS support group for assistance.
If you request the G-10 number, the following display appears:
G10#:
nnnnnnnnnn
Press the CLEAR key to proceed to the next diagnostic display, or press the ENTER
key to return to the previous diagnostic display. Press the F8 key to back up to the
Serial Number display.
RTC Diagnostic
If you request the RTC (real-time clock) diagnostic, the following display appears:
RTC Diagnostic
Date Format: MMDDYY
Cyber Series Time and Attendance Terminals
3 - 28
Introduction
Press the CLEAR key to proceed to the next diagnostic display, or press the ENTER
key to return to the previous diagnostic display. Press the F8 key to back up to the
Ethernet Diagnostics display.
Setup, Test, Diagnostics, and Maintenance
This screen shows the current setting used by the terminal for displaying the date.
This example shows MMDDYY. Press the CLEAR or ENTER key to advance to the
next RTC diagnostic screen:
RTC Diagnostic
DST Active
This screen shows you the current terminal setting for daylight savings time. Press
the CLEAR or ENTER key to advance to the next RTC diagnostic screen:
RTC Diagnostic
MM/DD/YY hh:mm:ss
RAM Amount
If you request the amount of RAM available in the terminal, the following display
appears:
RAM Amount Config:
nnnK
Press the CLEAR key to proceed to Exit Diagnostic Mode display, or press the
ENTER key to display the amount of RAM available in each memory bank. Press the
F8 key to back up to the G-10 Number display.
If you press the ENTER key, a series of displays of the following form will appear:
RAM Blocks Bank n:
Largest Free: nnnnn
Total Free:
nnnnn
Press the CLEAR or ENTER key to step through the series of displays. After
displaying information about the last memory bank, the next key press will advance
to the Exit Diagnostic Mode display.
Cyber Series Time and Attendance Terminals
3 - 29
Introduction
This screen shows the current values for the date and time stored in the terminal. (If
the date display for your terminal is set for a different format, the display will reflect
that setting.) The time that is displayed will increment once a second. Press the
CLEAR or ENTER key to advance to the RAM Amount diagnostic display.
Setup, Test, Diagnostics, and Maintenance
The following screen will apear after the final diagnostics display:
ATS DIAGNOSTICS MODE:
Exit Diag. Mode
Press the CLEAR key to return to the beginning of the Diagnostics screen sequence,
or press the ENTER key to exit Diagnostics mode. Press the F8 key to back up to the
RAM Amount display.
If you press the Enter key, the following display will appear:
ATS TSD Mode
Exit TSD Mode
Press the Enter key to exit TSD mode.
Introduction
Exit Diagnostic
Mode
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3 - 30
Setup, Test, Diagnostics, and Maintenance
Verifying
Installation
This section tells you how to perform a simple query and answerback sequence
between a Cyber Series terminal and its host. This will verify that installation is
correct.
Accu-Time Systems, Inc. makes available two sample host applications:
AccuComm and Accu-Engine. Your ATS representative can provide a copy. Using
one of those applications, you can send a program download file to a terminal and
monitor the terminal’s response.
Test Download
File
Use a text editor capable of inserting control characters (000 through 03110, 000
through 1716) to create a download file containing the lines:
DR00^
DM00^Test Message^10^
DD00^
The ^ symbol represents a record separator character, 3010 or 1E16. Refer to Table 2
on page xi for a further guide to control character symbols. Those commands reset
the terminal, specify a message to display, terminate the download, and put the
terminal online.
Use AccuComm or Accu-Engine to send that download file to the terminal. The
terminal should respond with a beep and the text “Test Message” should appear on
the terminal display for 10 seconds.
Programming
the Terminal
Cyber Series terminals recognize the Accu-Time universal command set (UCS).
Those programming commands are explained in the Universal Command Set
Reference Manual. For further information, refer to that manual.
Cyber Series Time and Attendance Terminals
3 - 31
Introduction
ON00^
Setup, Test, Diagnostics, and Maintenance
The Cyber Series terminal is a low-maintenance data collection terminal. The only
required procedure is periodic cleaning of the badge reader, finger sensor, or other
input device.
Cleaning the
Badge Reader
To clean the badge reader, swipe a cleaning card pre-moistened with isopropyl
alcohol (rubbing alcohol) through the reader several times. Low usage readers
should be cleaned monthly. High usage readers should be cleaned weekly.
Cleaning the
Finger Sensor
ATS uses two different finger sensors in its terminals, one made by Bioscrypt and
one made by Cogent. The following table identifies which type of finger sensor is
used in each model of Cyber Series terminal:
Model Number
of Terminal
Cleaning the
Bioscrypt Finger
Sensor
Bioscrypt Reader
Cogent Reader
CSS110, CSS111
CSE210, CSE211
CS1100, CS1101
CS2100, CS2101
CS3100, CS3101
CSS113, CSS114
CSE213, CSE214
CS1103, CS1104
CS2103, CS2104
CS3103, CS3104
The Bioscrypt finger sensor used in Cyber Series biometric terminals is a rugged
solid-state device designed to provide years of trouble-free service. It has been
laboratory-tested with over two million touches and no measurable wear. Although
the sensor has few maintenance and handling requirements, a few basic precautions
in caring for it will help to ensure a high level of performance over the life of the
sensor.
Oily deposits from fingers will accumulate on the surface of the finger sensor after
repeated use. This will normally not have any effect on sensor operation, but you
may want to clean the sensor from time to time for aesthetic reasons. In normal use,
Accu-Time recommends cleaning the sensor once a month, or any time an oily
residue is visible on the sensor surface.
To clean the sensor surface, follow these steps:
1. Remove electrical power from the finger sensor by disconnecting the
terminal from its power source.
2. Use a household kitchen or window cleaner such as Formula 409TM,
WindexTM, or a generic version of these cleaners.
DO NOT use chlorine-based cleaners such as CloroxTM bleach,
non-chlorine bleach, or chlorine-based bathroom or mildew
cleaners. Chlorine-based cleaners will not necessarily affect the
functionality of the fingerprint sensor, but they will discolor and could
Cyber Series Time and Attendance Terminals
3 - 32
Introduction
Maintenance
Setup, Test, Diagnostics, and Maintenance
damage the surrounding enclosure and peripheral components.
DO NOT use any solvents such as acetone, MEK, TCE, paint
thinner, turpentine, etc.
3. Dampen a clean cotton swab (not soaking or dripping wet) with an
approved cleaner. Gently rub the sensor surface and surrounding bezel
with the wet cotton swab, rotating the swab to keep exposing a clean
surface to the sensor. If the sensor is very dirty, you may need to repeat
the cleaning operation using a new clean swab. Do not allow cleaner to
drip or run down into the enclosure.
Do not use nylon brushes or scouring pads, abrasive cleaning fluids
or powders, or steel wool. These items can damage the sensor.
4. After cleaning with the wet swab, gently rub the surfaces again with a
clean dry cotton swab.
The border, called the drive ring, that surrounds the sensor surface is made of highconductivity silver-filled epoxy. After an extened period of use, this border may
become tarnished. Although this should not affect reader performance, you may
with to clean the surface for the sake of appearance. To clean this surface, perform
the following steps:
1. Remove electrical power from the finger sensor by disconnecting the
terminal from its power source.
2. Using a new pink rubber pencil eraser, “erase” the surface of the drive
ring to remove the tarnishing. Do not rub the sensor surface with the
eraser. Do not use an old eraser.
3. Brush off the eraser dust with a clean dry cotton swab or tissue. Do not
remove the eraser dust with a wet or damp material. Do not scratch
the sensor surface.
4. Reconnect the terminal power when cleaning is complete.
Caring for the
Bioscrypt Finger
Sensor
The Bioscrypt finger sensor is designed to perform well even under harsh
conditions. Nevertheless, some precautions should be taken to avoid damaging the
sensor:
• The sensor can be damaged by a discharge of static electricity from your
body. The finger sensor is typically surrounded by conductive plastic,
however, which is connected to a ground plane. You should always touch
the conductive plastic before touching the sensor to safely discharge any
static electricity that may be present on your skin or clothing.
• Do not place the finger sensor close to a heat source, such as a radiator or
hot plate. The sensor can be stored in temperatures ranging from –6º C to
+150º C, and can operate in temperatures ranging from 0º C to + 60º C.
Cyber Series Time and Attendance Terminals
3 - 33
Introduction
5. Reconnect the terminal power when cleaning is complete.
Setup, Test, Diagnostics, and Maintenance
In addition, the sensor should not be exposed to rain or excessive
moisture. The sensor can operate within a range of 5% to 95% relative
humidity (non-condensing). With the exception of the cleaners listed in
the section Cleaning the Finger Sensor on page 3-32, do not put any
liquids on the sensor.
• Do not subject the finger sensor to heavy shocks or vibrations.
• Do not allow the sensor to come in contact with metallic objects.
Clean the surface of the finger sensor with a lint-free cloth dampened with isopropyl
alcohol.
Introduction
Cleaning the Cogent
Finger Sensor
Cyber Series Time and Attendance Terminals
3 - 34
Setup, Test, Diagnostics, and Maintenance
If you choose the DHCP setup option in a Cyber Series terminal see Dynamic
DHCP on page 3-17), you need to configure a vender option code (default is 128)
on your DHCP server so it will return a list of up to five IP addresses for valid host
PCs to which the terminal can connect.
The data type for the option code values on the server should be ip-address, in an
array up to five elements long. There must be at least one valild value. If there are
more than five entries, the extra entries will be ignored. Cyber Series terminals
cannot resolve URLs, so these entries must be numeric IP addresses.
You must also set the DHCP server so those IP addresses are always assigned to the
valid host PCs.
Introduction
Setting Up the
DHCP
Option Code
Cyber Series Time and Attendance Terminals
3 - 35
Setup, Test, Diagnostics, and Maintenance
Troubleshooting Guide
Problem: Terminal does not power up, the display and none of the status LEDs are
lit.
Possible cause: No DC power applied
Solution: Ensure primary side of DC power pack assembly is plugged into a live AC
outlet. Ensure secondary side of DC power pack assembly is plugged into the
Time and Data Collection Terminal (DCT).
Solution: Test the outlet by plugging in another appliance.
Solution: If all else fails, replace the power pack assembly.
NOTE: If the battery backup option is installed, the terminal will operate for
approximately 1.5 hours after the primary voltage source is lost. After this, the
terminal will power off. The yellow low power indicator LED, located on the front
of the terminal, will illuminate while operating in the battery backup mode.
Problem: Yellow Low Power indicator is lit.
Possible cause: Low DC power is attached.
Solution: Replace 12-volt DC power pack.
Problem: Terminal is not communicating with host computer.
Possible cause: Terminal to Host communication cable is defective or unplugged on
either end.
Solution: Verify cable is tested and plugged into both ends. (Ensure cable
termination guidelines and lengths are observed.)
Solution: Ensure the application package is loaded and running on the host.
Possible cause: Communication parameters (for example, baud rate) for the
terminal do not match those of the host computer.
Solution: Ensure all communication parameters on host and terminal match.
Problem: Terminal does not accept badge data.
Possible cause: Bar code badge is not manufactured to proper specification.
Solution: Refer to vendor’s specifications for manufacturing criteria.
Possible cause: Badge is being swiped in the wrong direction.
Solution: Ensure media faces to the right (away from the keypad).
Possible cause: Badge code format is not supported.
Cyber Series Time and Attendance Terminals
3 - 36
Introduction
Solution: Check the AC voltage.
Setup, Test, Diagnostics, and Maintenance
Solution: Ensure badge code is among those supported. Supported codes include
most standard bar code formats including UPCA, 128, 3 of 9, 2 of 5, Interleave
2 of 5 and more, as well as IATA Track I and ABA Track II magnetic stripe
input (program dependent).
Possible cause: Badge reader needs cleaning.
Solution: Swipe a pre-moistened (isopropyl alcohol) cleaning card through the
reader several times.
Possible cause: Badge number does not exist in validation file.
Solution: See Supervisor
Problem: Terminal does not accept keypad input.
Possible cause: Keyed data does not exist in validation file
Solution: See Supervisor
Possible cause: Keypad connector is unplugged.
If the suggested solutions have been tried and the problem still exists, contact the
Accu-Time Systems’ Product Service Department at (860) 870-5000 during
normal working hours 9 AM to 5 PM Eastern time Monday through Friday. Prior
to contacting Accu-Time, please have available the serial number and, if possible,
the configuration number of the product.
NOTE: The terminal has no user serviceable parts. Accu-Time terminals must be
operated within the parameters included in this manual. Any operation performed
contrary to these parameters will void the warranty
Cyber Series Time and Attendance Terminals
3 - 37
Introduction
Solution: Test keypad in Test Mode.
Setup, Test, Diagnostics, and Maintenance
Ethernet Troubleshooting Guide
Power-Related
Problem: The terminal display is blank (no characters or backlight).
Possible cause: The primary of the power pack assembly is not plugged into an ACwall outlet, is not plugged into the terminal, or is the wrong voltage.
Solution: Check the outlet, both power pack connections, and that it is a 12VDC
power pack.
Solution: If all else fails, replace the power pack.
NOTE: If the battery backup option is installed, the terminal will operate for
approximately 1.5-hours when the primary voltage source is lost. After this,
the terminal will power off. The yellow indicator light, located on the front of
the terminal, will illuminate prior to the terminal blanking out.
Problem: The low power (yellow) indicator LED is activated.
Solution: Perform the above solution if the terminal display goes blank upon
removal of the battery connector.
CommunicationRelated
Problem: The terminal is not communicating with the host.
Possible cause: Communication parameters were not previously set.
Solution: Place terminal in Test Mode and step through ACCU-RATE Test
procedures. Your network administrator needs to provide the following:
• IP address to be assigned to the terminal
• IP address of the host to which the terminal can connect
• Network Mask (example 255.255.255.0)
• Gateway or Router address (if required)
Solution: If parameters are set, place terminal in Use Mode and perform a "ping" on
the terminal.
Solution: Verify activity of LEDs located on the bottom of the terminal.
Solution: Verify that the cable is plugged into both ends (terminal and hub) and
terminated to the appropriate eight- (8) position modular connector.
Cyber Series Time and Attendance Terminals
3 - 38
Introduction
Possible cause: Outlet or power pack problem.
Setup, Test, Diagnostics, and Maintenance
Solution: Verify that the single segment cable length is equal or less than the
specified 100 meters (328 feet). The cable should also be a 10/100BASE-T
category 5, twisted pair high-speed data transmission cable with both ends
properly crimped.
Solution: Ensure application package is loaded and running on the host. Check the
Ethernet diagnostic LEDs (refer to Figure 2-5):
BUSY: Terminal is BUSY processing
LINK: Terminal is LINKED to host
Problem: A previously working terminal now is not operational.
Possible cause: Cables not plugged in or host application software not operational.
Solution: Insure that all connections are made and that the host software application
is functional. If possible, take a known working terminal, re-address it for this
particular node and determine if the problem is related to the terminal,
installation or host.
Problem: Terminal sends duplicate punches.
If neither the standard nor Ethernet troubleshooting guide is of any help, please
contact the Accu-Time Product Service Center, (860) 870-5000, for further
assistance.
Cyber Series Time and Attendance Terminals
3 - 39
Introduction
Possible cause: This behavior will occur if the terminal is set for AppAck but the
host is not. Be sure communication protocols are set correctly.
Appendix A Proper Use of a Biometric Reader
This appendix gives guidelines for using the finger scanner on a Cyber Series
biometric terminal. Proper use of the scanner will help ensure consistent and
accurate finger scans. The illustrations on the next page summarize the three key
steps:
• TOUCH - Although the scanner is robust, it can be damaged by static
electricity discharge. The bezel surrounding the reader window is made
of conductive plastic. When using the scanner, touch the bezel to
discharge any static electricity before touching the reader window.
• SLIDE - Consistent finger placement is essential for consistent readings.
The scanner bezel has a raised ridge just in front of the reader window.
After touching the bezel, slide your finger forward over the raised ridge
until the ridge locks into the depression formed by your first finger joint.
Try to position your finger the same way each time you use the reader.
• PRESS - When your finger joint is in position on the raised ridge, bend
your finger slightly and press the pad of your finger down against the
reader window with moderate pressure.
A finger may not scan properly if it is extremely dry. If that problem occurs, it may
help to rub the finger across one’s forehead or beside one’s nose to pick up a bit of
natural skin oil. The finger should not be wet.
Cyber Series Time and Attendance Terminals
A-1
Proper Use of the Finger Scanner
Discharge any static electricty
Slide your finger forward
until the first knuckle joint
goes over the raised ridge
on the front of the reader.
Try to put your finger in the
same position each time
you use the reader.
TOUCH
ARD
SLIDE FORW
PRESS
DOWN
Slightly bend your finger
joint to press the pad of
your finger down onto
the reader glass with
moderate pressure.
Cyber Series Time and Attendance Terminals
A-2
Correct and Incorrect Finger Placement
Correct
Too Far Forward
Rotated
Too Far Back
Too Far to Side
Cyber Series Time and Attendance Terminals
A-3
Cyber Series Time and Attendance Terminals
A-4
Appendix B
Updating
Terminal
Firmware
Updating the Firmware
ATS periodically releases updated firmware for Cyber Series terminals. Because
the firmware is stored in the terminal’s flash memory, you can easily upgrade your
Cyber Series terminal to the latest revision of the firmware.
Contact your ATS representative to find out if a newer firmware revision is
available for your terminal. When you call, be ready to provide the program
number of the currently installed firmware. The currently installed flash program
number is shown as part of the initial display screen when you first power on the
terminal. See Figure 3-1 on page 3-1.
ATS will send you a firmware image file.
BE ABSOLUTELY CERTAIN YOU HAVE THE CORRECT FILE FOR
YOUR TERMINAL!
If you attempt to load an incorrect flash image into your teminal, it will become
completely inoperative and will have to be returned to ATS for repair.
After you receive the proper flash image, you download it to the terminal exactly
as you would download any program image. For example, you can use the ATS
Accu-Engine program to do the download. Create an Accu-Engine script file to do
the download, specifiying the name of the flash image file and including its file
type of .CFL. Using Accu-Engine, establish a communication link between the
terminal and a host PC and execute the script.
Accu-Engine will download the flash image to the terminal, displaying status
message on the terminal’s display screen as it does so. Do not interrupt the
download process! When the download is complete, the terminal will return to its
initial display. Check to be sure the new program version number appears in the
display.
Cyber Series Time and Attendance Terminals
B-1
Updating
Biometric
Reader
Firmware
If your terminal has a biometric finge scan reader, you can update the firmware that
controls the reader, just as you can update the terminal’s firmware. Because the
firmware is stored in the biometric reader’s flash memory, you can easily upgrade
your biometric reader to the latest revision of the firmware. (This does not apply to
finger geometry readers.)
Contact your ATS representative to find out if a newer firmware revision is
available for your biometric reader. When you call, be ready to provide the
program number of the reader’s currently installed firmware. You can get the
reader’s program number by using the terminal’s Diagnostics mode, as described
in the section Diagnostics Mode on page 3-22, and looking at the FPR Identify
Image screen. (Depending on the particular type of reader installed, the screen may
read FPR Verify Image.)
ATS will send you a firmware image file. (Occasionally, there may be multiple
files.) Verify that you have the proper flash image for your reader.
After you receive the proper flash image, you download it to the reader exactly as
you would download any program image to the terminal. For example, you can use
the ATS Accu-Engine program to do the download. Create an Accu-Engine script
file to do the download, specifiying the name of the flash image file and including
its file type of .FFL. Using Accu-Engine, establish a communication link between
the terminal and a host PC and execute the script. If you received multiple files, be
sure to download them in the correct order.
Accu-Engine will download the flash image to the reader. Do not interrupt the
download process! When the download is complete, the terminal will return to its
initial display. Go to Diagnostics mode and check to be sure the new reader
program version number appears in the display.
Cyber Series Time and Attendance Terminals
B-2
Appendix A Proper Maintenance and Use of a
Biometric Finger Geometry Reader
This appendix gives guidelines for maintaining and using the finger geometry reader on a Cyber Series
biometric finger geometry terminal. Proper maintenance and use of the reader will help ensure
consistent and accurate results.
Maintenance
The Cyber Series finger geometry terminal is a nearly maintenance-free data collection device. The only
required procedure is periodic cleaning of the badge reader, biometrics finger platen, mirror, and lenses.
Badge Reader
To clean the badge reader, swipe a pre-moistened (isopropyl alcohol) cleaning card through the bar code or
magnetic reader several times. Low usage readers should be cleaned monthly. High usage readers should be
cleaned weekly.
Finger Platen
Remove any finger marks and dust from the finger platen (the surface the fingers are placed on) with a soft lintfree cloth. Wet the cloth with a mild dishwashing liquid or comparable cleaneing solution and wipe the platen
surfaces gently. Polish using a dry soft cloth. You should clean the platen about twice a month, or whenever
there is a visible build-up of dust and dirt.
Avoid the following when cleaning the platen assembly:
• Scraping or scratching the surfaces.
Cyber Series Time and Attendance Terminals
A-1
• Using cleaners containing ammoniating abrasive cleaners or steel wool, etc.
• Spraying cleaner directly onto the platen.
• Using highly alkaline cleaners.
• Using gasoline (petrol), benzene, acetone, or similarly aggressive solvents likely to attack the plastic
surfaces.
Lenses and Mirror
The mirror that is visible in the back of the camera as well as two lenses that are hidden from view
should be cleaned periodically to ensure proper operation of the terminal. Use the special cleaning
brush supplied with the terminal.
To clean lens #1, insert the cleaning brush into the front of the camera near the left side. move it up,
then pull it gently forward and down until the small hooked brush stops against the lens plate as shown
in the cross-section view of Figure A-1 on page A-3. Hold the brush handle horizontally and gently move
the brush left and right across the lens to clean it. The brush will be able to move slightly less than
halfway across the width of the camera before it is stopped by the imaging block, and shown in the
front view.
To clean lens #2, insert the cleaning brush on the right-hand side of the camera opening and repeat the
operation.
To clean the mirror, use the long cleaning brush on the end of the handle to dust the mirror. This will
remove any dust. If there are smudges on the mirror, wet a soft lint-free cloth with a mild dishwashing
liquid or comparable cleaning solution and wipe the mirror surface gently. Polish using a dry soft cloth. You
should clean the mirror whenever there is a visible build-up of dust and dirt.
Cyber Series Time and Attendance Terminals
A-2
Figure A-1: Cleaning CS2102 Lenses
IMAGING
BLOCK
MIRROR
LENS #1
LENS #2
CLEANING
BRUSH
Handle is
horizontal
for proper
cleaning
CROSS SECTION
Cyber Series Time and Attendance Terminals
FRONT VIEW
A-3
Correct and Incorrect Finger Placement
Correct Finger Placement:
•
•
•
Place the index and middle fingers (recommended) flat on the
platen, straddling and touching the pegs.
Fold the thumb around the third and fourth fingers.
The junction between the two fingers should be touching the
smaller front peg.
Too Far In:
•
If the top LED is on, the fingers are pushed too far in. Pull back
a bit.
Too Far Out:
•
If the bottom center LED is on, the fingers are not inserted far
enough. Slide them in a bit more.
Left Not Touching:
•
If the left center LED is on, the left finger is not touching the
pegs.
Right Not Touching:
•
If the right center LED is on, the right finger is not touching the
pegs.
Angled Left: :
•
If the lower left LED is on, the fingers are angled from left to
right. Ensure that the fingers enter the reader directly from the
front.
Angled Right:
•
If the lower right LED is on, the fingers are angled from right to
left. Ensure that the fingers enter the reader directly from the
front.
Cyber Series Time and Attendance Terminals
A-4
Glossary
Term
Description
AppAck
Application acknowledgement. See Ethernet Communication Acknowledgements on page 1-7,
Application
A program designed for a specific use or task to improve
a method or resolve a problem.
Command
A string of characters that tells an application to perform
a certain action.
Configuration
File
Used to set or reconfigure a terminal’s operating parameters.
Control character
An ASCII character code in the range 000 to 25510 (000
to 1F16). Characters in this range are non-printable and
are represented in this manual using symbols. See Character Representations on page i-xi.
Default
A value or setting that is assigned by the manufacturer
and remains until changed by the user. A terminal can be
completely reset to the default values.
Download
A download is the initial data that the host transfers to the
terminal. The application is controlled by the download,
therefore, after the download is complete the application
can begin. Data can then be entered into the terminal.
Function Key
A key on the keypad that may activate a function of an
application when pressed.
Handler
How data is presented to the application. i.e.: keypad,
wand, badge, etc.
Cyber Series Time and Attendance Terminals
Glossary-1
Term
Description
Mask
A pattern of characters used to control portions of another
pattern of characters.
Padding
Characters added to fill the predesignated character
length of a prompt. A text string is typically padded with
trailing spaces. A number is typically padded with leading
zeros.
Prompt
A message shown in the terminal display to indicate that
the terminal is ready to receive input.
TWAA
Two-way application acknowledgement. See Ethernet
Communication Acknowledgements on page 1-7.
Validation File
A data file, usually stored in the terminal, against which
input data input is tested.
Cyber Series Time and Attendance Terminals
Glossary-2
Index
A
AppAck, one-way 1-7
AppAck, two-way 1-8
Application
defined 1-1
AUX1 port
3-12
list of devices 3-13
setup 3-12
B
Badge reader
maintenance 3-32
C
Character representations i-xi
COMM port
setup 3-11
Command
defined 1-1
Configuration File
defined 1-1
Configurations available 1-4
Control character
defined 1-1
Control characters i-xi
Conventions, used in document i-x
D
Date and time
setup 3-19
Daylight savings time 3-20
Default
defined 1-1
Diagnostic mode
entering 3-2
Diagnostics mode 3-22
DIDO
testing 3-7
DIDO port
also called AUX1 port 3-12
Display
setup 3-14
Download
defined 1-1
E
Ethernet diagnostics
listing 3-26
F
Field separator i-xi
Cyber Series Time and Attendance Terminals
Index - 1
Password protection 3-2
Power-up 3-1
Printer
connecting 2-7
Prompt
defined 1-2
Fingerprint scanner
maintenance 3-32
Function Key
defined 1-1
G
Group separator i-xi
R
RAM
setup 3-22
Reader
testing 3-6
Reader1
setup 3-19
Record separator i-xi
RS232
testing 3-6
RS485
testing 3-7
H
Handler
defined 1-1
Host connect type
setting 3-14
TCP/IP 3-16
K
Keypad
testing 3-6
keypad 3-6
S
L
labeled DIDO 3-12
Low power
testing 3-6
M
Maintenance 3-32
badge reader 3-32
fingerprint scanner 3-32
Mask
defined 1-2
Memory
setup 3-22
P
Padding
defined 1-2
Password
setting 3-21
Serial AUX
testing 3-7
Serial number
listing 3-28
Setup mode 3-9
date and time 3-19
entering 3-2
host connect type 3-14
password 3-21
RAM 3-22
reader1 3-19
sequence of screens 3-10
setting AUX1 port 3-12
setting COMM port 3-11
setting display 3-14
watchdog timeout 3-20
Software version numbers
listing 3-24
Specifications 1-5
Subscripts, meaning i-x
Cyber Series Time and Attendance Terminals
Index - 2
T
TCP/IP
configuring 3-16
Terminal Address
ASCII Values i-v
Test mode 3-3
DIDO 3-7
entering 3-2
initial display 3-3
keypad 3-6
low power 3-6
reader or wand 3-6
sequence of screens 3-4
serial AUX 3-7
serial RS232 3-6
serial RS485 3-7
Testing 3-6
Time and date
setup 3-19
TSD mode
entering 3-2
menu list 3-2
TWAA 1-8
U
Unit separator i-xi
V
Validation File
defined 1-2
Version numbers of software
listing 3-24
W
Wand
testing 3-6
Watchdog timeout
setting 3-20
Cyber Series Time and Attendance Terminals
Index - 3
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