motorola W181
Getting Started Guide
get started
You can download a full user manual by going
online to:
install SIM card & battery
removing the battery
Note: Your battery is
intentionally tight fitting.
get started
charge battery
New batteries are
not fully charged.
To charge your
phone’s battery,
plug the battery
charger into your
phone and into an
electrical outlet. Your phone may take several seconds
to start charging the battery.
When charging is finished, your display shows
Charge Complete.
For tips on battery life and charging, see the “Battery
T ips” section of this guide.
get started
turn phone on & off
Press and hold O for a
few seconds, or until the
display turns on or off.
make a call
Enter a phone number and
press N.
answer a call
When your phone rings and/or
vibrates, press N.
end a call
Press O.
Note: The send/end key on wired headsets is not
supported on this phone. Use the N and O keys
on the phone to answer and end calls.
your phone
Left Soft Key
Make &
answer calls.
Connect a
Right Soft Key
Turn on & off,
hang up, exit menus.
Open menus &
select items.
Navigate menus.
Charge up.
Note: Your phone may not appear exactly as the
images in this manual. However, all key locations,
sequences, and functions are the same.
Press s to open the
Main Menu.
Press the navigation key
S up, down, right, or left
to highlight a menu option.
Press the center key s
or SELECT to select the
highlighted option.
emergency calls
To call the emergency
Press keypad keys to enter
the emergency number,
then press N to call it.
Your service provider programs one or more emergency
phone numbers (such as 112 or 911) that you can call
under any circumstances, even when your phone is
locked or the SIM card is not inserted.
Note: Emergency numbers vary by country. Your
phone’s preprogrammed emergency number(s) may
not work in all locations. Sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.
Find it: s > e Messages > Voicemail
recent calls
Find it: s > s Recent Calls
Shortcut: Press N from the home screen to see a list
of dialed calls.
lock/unlock your keypad
Press s > * from the home screen to lock or
unlock your keypad.
status indicators
Status indicators show at the top of the home screen:
Service Provider
Active Call
Line 1 or 2
menu map
• Create Message
• Voicemail
• Inbox
• Info Services
• Quick Notes
• Outbox
• Drafts
Ring Styles
• Style
• Ring Detail
• My Tones
• Call Forward
• Phone Status
• In-Call Setup
• Security
• Initial Setup
• Network
• Headset
FM Radio **
• Home Screen
• Main Menu
• Color Style
• Greeting
• Wallpaper
• Screen Saver
• Quick Dial
Recent Calls
• Received Calls
• Dialed Calls
• Notepad
• Call Times
• Call Cost
Office Tools
• Calculator
• MyMenu
• Alarm Clock
• Calendar
• Stop Watch
• Quick Dial
• Fixed Dial
• Service Dial
• STK *
* Optional features.
** Provided on the W181/W180 only.
This is the standard main menu layout.
Your phone’s menu may be a little different.
change ring
To change ring volume:
Find it: s > t Ring Styles > style Detail
Scroll to Ring Volume and press Change.
Press S right or left to raise or lower volume.
To change ring style:
Find it: s > t Ring Styles > Style
Scroll to the style you want and press Select:
y Loud Ring
Î Vibrate
} Vibe then Ring
z Soft Ring
Ó Vibe and Ring
Ò Silent
set phone to vibrate
Find it: s > t Ring Styles > Style
Scroll to Vibrate and press Select.
To quickly change to the vibrate mode, press
and hold #. Press and hold # again to return
to the previous ring style.
set wallpaper & screen
Find it: s > l Personalize > Wallpaper
Find it: s > l Personalize > Screen Saver
This feature helps save your screen, but not
your battery. To extend battery life, turn off the
screen saver.
FM Radio
listen to radio*
Plug a 2.5 mm headset into your phone.
Note: The headset must be inserted into the phone
for the FM radio to function. If you try to turn it
on without inserting the earpiece, your phone will
display Please Insert The Earpiece.
Press s > r FM Radio.
Press ON (left soft key).
To tune to a station, press S left or right.
To scan available stations, hold S left or right.
To adjust volume, press S up or down.
To turn the radio off, press FM RADIO or unplug
the headset.
Don't miss a call while you listen to your favourite FM
station by setting your phone on Autoanswer mode.
Follow the steps in the sequence shown:
Menu > Settings > Headset > Auto Answer > On
You may also choose to manually press the Answer Key
on the keypad to take an incoming call.
* Provided on the W181/W180 only.
FM Radio
store favorite stations
You can store up to nine FM stations as radio presets.
When listening to a station, press and hold a number
key 1 through 9 to store the station as a preset.
To select a preset station, press the number key
1 through 9 for the station you want.
store phonebook entry
Enter a phone number from the home screen.
Press STORE.
Press CHANGE to open the Name entry area.
Enter a name for the new phonebook entry.
Press DONE to store the entry.
call phonebook entry
Find it: s > n Phonebook
Scroll to the entry you want to call and press N.
text messages
send a text message
Find it: s > e Messages > Create Message
Type the message and press OK.
Press # to switch text entry mode to iTAP™
(predictive text entry), Tap Extended, Numeric,
or Symbol.
In the To screen, enter the number you want to
send to using the keypad keys and press OK.
Press SEND to send the message.
text messages
enter text
You can enter text for text messages:
to insert
a quick
to exit without
saving any
schedule an event
Find it: s > É Office Tools > Calendar > highlight a day >
s > New
A title is required for a calendar event. All other
information is optional.
view an event
Find it: s > É Office Tools > Calendar > highlight a day >
s > Day View > highlight an entry > View
Battery Tips
Battery life depends on the network, signal strength, temperature,
features, and accessories you use.
• Always use Motorola Original batteries and
chargers. The warranty does not cover damage
caused by non-Motorola batteries and/or chargers.
• New batteries or batteries stored for a long time
may take more time to charge.
• When charging your battery, keep it near room temperature.
• When storing your battery, keep it uncharged in a cool, dark,
dry place.
• Never expose batteries to temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your phone with you when you
leave your vehicle.
• It is normal for batteries to gradually wear down and require
longer charging times. If you notice a change in your battery life,
it is probably time to purchase a new battery.
Contact your local recycling center for proper
battery disposal.
Warning: Never dispose of batteries in a fire because they
may explode.
Before using your phone, read the battery safety information in the
“Safety and General Information” section.
Motorola, Inc.,
Consumer Advocacy Office,
1307 East Algonquin Road,
Schaumburg, IL 60196
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally, certain
features may not be activated by your service provider, and/or the
provider’s network settings may limit the feature’s functionality.
Always contact your service provider about feature availability
and functionality. All features, functionality, and other product
specifications, as well as the information contained in this user’s
guide are based upon the latest available information and are
believed to be accurate at the time of printing. Motorola reserves the
right to change or modify any information or specifications without
notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent
& Trademark Office. All other product or service names are the
property of their respective owners. The Bluetooth trademarks are
owned by their proprietor and used by Motorola, Inc. under license.
Java and all other Java-based marks are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
Microsoft, Windows and Windows Me are registered trademarks of
Microsoft Corporation; and Windows XP is a trademark of Microsoft
© Motorola, Inc., 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third-party software
providers certain exclusive rights for copyrighted software, such
as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in
the Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel,
or otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except
for the normal, non-exclusive, royalty-free license to use that arises
by operation of law in the sale of a product.
Specific Absorption Rate Data
This model meets international guidelines for exposure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves recommended
by international guidelines. These guidelines were developed by
the independent scientific organization ICNIRP and include safety
margins designed to assure the protection of all persons, regardless
of age and health.
The guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The ICNIRP SAR limit for mobile devices
used by the general public is 2 W/kg and the highest SAR value
for this device when tested at the ear was 0.51 W/kg.1 As mobile
devices offer a range of functions, they can be used in other
positions, such as on the body as described in this user guide.2
In this case, the highest tested SAR value is 0.77 W/kg.1
As SAR is measured utilizing the device’s highest transmitting power,
the actual SAR of this device while operating is typically below that
indicated above. This is due to automatic changes to the power level
of the device to ensure it only uses the minimum level required to
reach the network.
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements
to this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
The World Health Organization has stated that present scientific
information does not indicate the need for any special precautions for
the use of mobile devices. They note that if you want to reduce your
exposure then you can do so by limiting the length of calls or using
a “hands-free” device to keep the mobile phone away from the head
and body.
Additional Information can be found on the websites of the
World Health Organization ( or Motorola,
Inc. (
1. The tests are carried out in accordance with international guidelines for
testing. The limit incorporates a substantial margin for safety to give
additional protection for the public and to account for any variations in
measurements. Additional related information includes the Motorola
testing protocol, assessment procedure, and measurement uncertainty
range for this product.
2. Please see the Safety and General Information section about body worn
Caring for the Environment
by Recycling
When you see this symbol on a Motorola product, do not
dispose the product with household waste.
Recycling Mobile Phones and
Do not dispose of mobile phones or electrical accessories, such as
chargers or headsets, with your household waste. In some countries
or regions, collection systems are set up to handle electrical and
electronic waste items. Contact your regional authorities for more
details. If collection systems aren’t available, return unwanted mobile
phones or electrical accessories to any Motorola Approved Service
Centre in your region.
European Union Directives
Conformance Statement
Hereby, Motorola declares that this product is in
compliance with
• The essential requirements and other relevant
provisions of Directive 1999/5/EC
All other relevant EU Directives
IMEI: 350034/40/394721/9
Type: MC2-41H14
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC)
to Directive 1999/5/EC (to R&TTE Directive) at To find your DoC, enter the Product
Approval Number from your product’s label in the “Search” bar on
the web site.
Safety and General Information
This section contains important information on the safe
and efficient operation of your mobile device. Read this
information before using your mobile device.*
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate with
your mobile device, the system handling your call controls the power
level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in the
relevant standards, always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a Motorolasupplied or approved replacement antenna. Use of unauthorized
antennas, modifications, or attachments could damage the mobile
device and/or may result in your device not complying with local
regulatory requirements in your country.
* The information provided in this document supersedes the general safety
information in user’s guides published prior to May 1, 2007.
DO NOT hold the external antenna when the mobile device is
IN USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
Product Operation
When placing or receiving a phone call, hold your mobile device just
like you would a landline phone.
If you wear the mobile device on your body, always place the mobile
device in a Motorola-supplied or approved clip, holder, holster, case,
or body harness. If you do not use a body-worn accessory supplied
or approved by Motorola, keep the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body when transmitting.
When using any data feature of the mobile device, with or without an
accessory cable, position the mobile device and its antenna at least
2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may cause
your mobile device to exceed RF energy exposure guidelines.
For a list of Motorola-supplied or approved accessories, visit our
Web site at:
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed,
or otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Follow Instructions to Avoid Interference
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health care
facilities that may be using equipment that is sensitive to external
RF energy.
In an aircraft, turn off your mobile device whenever instructed to do
so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
If you have a pacemaker, consult your physician before using this
Persons with pacemakers should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters
(8 inches) from your pacemaker when the mobile device is
turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
• Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some mobile devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer or physician to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult your physician
or the manufacturer of your device to determine if it is adequately
shielded from RF energy.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When using your mobile device while driving, please:
• Give full attention to driving and to the road. Using a mobile
device may be distracting. Discontinue a call if you can’t
concentrate on driving.
• Use handsfree operation, if available.
• Pull off the road and park before making or answering a call if
driving conditions so require.
Responsible driving practices can be found in the “Smart Practices
While Driving” section at the end of this guide and/or at the
Motorola Web site:
Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks on
boats, fuel or chemical transfer or storage facilities, or areas where
the air contains chemicals or particles, such as grain, dust, or metal
When you are in such an area, turn off your mobile device, and do not
remove, install, or charge batteries. In such areas, sparks can occur
and cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you take it
to a Motorola Authorized Service Center. Do not attempt to dry it with
an external heat source, such as a microwave oven.
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this could
complete an electrical circuit (short circuit), become
very hot, and could cause damage or injury. Be careful
when handling a charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects. Use only Motorola Original batteries and chargers.
Caution: To avoid risk of personal injury, do not dispose of your
battery in a fire.
Your battery, charger, or mobile device may contain symbols, defined
as follows:
Important safety information follows.
Do not dispose of your battery or mobile
device in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities for
more information.
Do not throw your battery or mobile device
in the trash.
Your mobile device contains an internal
lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
Listening at full volume to music or voice
through a headset may damage your hearing.
Choking Hazards
Your mobile device or its accessories may include detachable parts,
which may present a choking hazard to small children. Keep your
mobile device and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video games.
These may occur even if a person has never had a previous seizure
or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your physician
before playing video games or enabling a flashing-lights feature
(if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the lights
on in the room, take a 15-minute break every hour, and stop use if you
are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
FCC Notice to Users
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Information from the World
Health Organization
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information:
Smart Practices While Driving
Drive Safe, Call Smart SM
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you
drive. Always obey them. The use of these devices may
be prohibited or restricted in certain areas. Go to for more information.
Your mobile device lets you communicate by voice and data—almost
anywhere, anytime, wherever wireless service is available and
safe conditions allow. When driving a car, driving is your first
responsibility. If you choose to use your mobile device while driving,
remember the following tips:
• Get to know your Motorola mobile device and its features
such as speed dial and redial. If available, these features help
you to place your call without taking your attention off the road.
• When available, use a handsfree device.
If possible, add an additional layer of convenience
to your mobile device with one of the many
Motorola Original handsfree accessories available
• Position your mobile device within easy reach.
Be able to access your mobile device without removing your eyes
from the road. If you receive an incoming call at an inconvenient
time, if possible, let your voice mail answer it for you.
• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy traffic
or hazardous weather conditions. Rain, sleet, snow, ice,
and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving.
Jotting down a “to do” list or going through your address book
takes attention away from your primary responsibility—driving
• Dial sensibly and assess the traffic; if possible, place calls
when your car is not moving or before pulling into traffic.
If you must make a call while moving, dial only a few numbers,
check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that
may be distracting. Make people you are talking with aware
you are driving and suspend conversations that can divert your
attention away from the road.
• Use your mobile device to call for help. Dial 911 or other
local emergency number in the case of fire, traffic accident,
or medical emergencies.*
• Use your mobile device to help others in emergencies.
If you see an auto accident, crime in progress, or other serious
emergency where lives are in danger, call 911 or other local
emergency number, as you would want others to do for you.*
• Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you see
a broken-down vehicle posing no serious hazard, a broken traffic
signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance
or other special non-emergency wireless number.*
* Wherever wireless phone service is available.
For more information about your phone, please visit: