Brother | MFC-J6510DW | User`s guide | Brother MFC-J6510DW User`s guide

BASIC USER’S GUIDE
MFC-J6510DW
MFC-J6710DW
Version B
USA/CAN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J6510DW and MFC-J6710DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product
should you lose your receipt;
 may support an insurance claim by you in the event of product loss
covered by insurance; and,
 will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/.
© 2010 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada:
1-877-BROTHER
http://www.brother.ca/
Description
Item
Ink Cartridge Super High Yield <black>
LC79BK (Prints approx. 2,400 pages) 1
Ink Cartridge Super High Yield <yellow>
LC79Y (Prints approx. 1,200 pages) 1
Ink Cartridge Super High Yield <cyan> (blue)
LC79C (Prints approx. 1,200 pages) 1
Ink Cartridge Super High Yield <magenta> (red)
LC79M (Prints approx. 1,200 pages) 1
Ink Cartridge High Yield <black>
LC75BK (Prints approx. 600 pages) 1
Ink Cartridge High Yield <yellow>
LC75Y (Prints approx. 600 pages) 1
Ink Cartridge High Yield <cyan> (blue)
LC75C (Prints approx. 600 pages) 1
Ink Cartridge High Yield <magenta> (red)
LC75M (Prints approx. 600 pages) 1
Premium Plus Glossy Photo Paper
(Ledger size / 20 sheets)
BP71GLGR
(Letter size / 20 sheets)
BP71GLTR
(4"  6" size / 20 sheets)
BP71GP
Premium Glossy Photo Paper
(Letter size / 20 sheets)
BP61GLL (USA only)
(4"  6" / 20 sheets)
BP61GLP (USA only)
1
ii
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
Description
Item
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets)
BP60MPLTR (USA only)
Matte Inkjet Paper
(Letter size / 25 sheets)
BP60ML (USA only)
Plain Inkjet Paper
(Ledger size / 100 sheets)
BP60PLGR (USA only)
(Letter size / 100 sheets)
BP60PL100 (USA only)
Telephone Line Cord
LG3077001 (USA only)
Basic User's Guide
LX7144001 (English for USA and Canada)
LX7144002 (French for Canada)
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
v
User's Guides and where do I find it?
Which manual?
What's in it?
Where is it?
Safety and Legal
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide
Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide
Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide
Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
PDF file /
Documentation
CD-ROM
Software User's Guide
Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file /
Documentation
CD-ROM
Network Glossary
This Guide provides basic information about
advanced network features of Brother
machines along with general networking and
common terms.
PDF file /
Documentation
CD-ROM
Network User's Guide
This Guide provides more advanced
information for configuring the Ethernet and
Wireless network connections. In addition, find
information about network utilities, network
printing, troubleshooting tips and supported
network specifications.
PDF file /
Documentation
CD-ROM
vi
Table of Contents
(BASIC USER’S GUIDE)
1
General information
1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide and Network Glossary ....................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD screen......................................................................................................9
Basic Operations ........................................................................................... 10
2
Loading paper
11
Loading paper and other print media...................................................................11
Loading paper in paper tray #1...................................................................... 11
Loading paper in paper tray #2 (MFC-J6710DW only) .................................. 14
Loading paper in the manual feed slot ..........................................................18
Loading envelopes and postcards .................................................................20
Printable area ................................................................................................ 22
Paper settings......................................................................................................23
Paper Size and Type (MFC-J6510DW) ......................................................... 23
Paper Size and Type (MFC-J6710DW) ......................................................... 24
Tray use in Copy mode (MFC-J6710DW only)..............................................24
Tray use in Fax mode (MFC-J6710DW only) ................................................ 25
Secure Paper Feed mode for Ledger size Short Grain Paper.......................25
Acceptable paper and other print media.............................................................. 26
Recommended print media ........................................................................... 26
Handling and using print media ..................................................................... 27
Choosing the right print media....................................................................... 28
3
Loading documents
30
How to load documents ....................................................................................... 30
Using the ADF ...............................................................................................30
Using the scanner glass ................................................................................ 31
Scannable area .............................................................................................32
vii
4
Sending a fax
33
How to send a fax ................................................................................................33
Stop faxing.....................................................................................................34
Setting scanner glass size for faxing .............................................................35
Color fax transmission ...................................................................................35
Canceling a fax in progress ...........................................................................35
How to preview an outgoing fax ....................................................................35
Transmission Verification Report...................................................................36
5
Receiving a fax
37
Receive Modes ....................................................................................................37
Choose the correct Receive Mode ................................................................37
Using Receive Modes..........................................................................................39
Fax Only ........................................................................................................39
Fax/Tel...........................................................................................................39
Manual...........................................................................................................39
External TAD .................................................................................................39
Receive Mode settings ........................................................................................40
Ring Delay .....................................................................................................40
F/T Ring Time (Fax/Tel mode only) ...............................................................40
Easy Receive.................................................................................................41
Fax Preview (Black & White only)........................................................................41
How to preview a received fax.......................................................................41
6
Telephone services and external devices
43
Telephone services..............................................................................................43
Voice Mail ......................................................................................................43
Distinctive Ring..............................................................................................44
Connecting an external TAD (telephone answering device)................................46
Connections...................................................................................................47
Recording an outgoing message (OGM) on an external TAD .......................47
Multi-line connections (PBX) .........................................................................48
External and extension telephones......................................................................48
Connecting an external or extension telephone ............................................48
Using external and extension telephones......................................................49
Using a non-Brother cordless external telephone .........................................49
Using remote codes.......................................................................................49
viii
7
Dialing and storing numbers
51
How to dial ...........................................................................................................51
Manual dialing ...............................................................................................51
One Touch Dialing......................................................................................... 51
Speed Dialing ................................................................................................ 51
Search ...........................................................................................................52
Fax Redial ..................................................................................................... 52
Storing numbers .................................................................................................. 53
Storing a pause .............................................................................................53
Storing One Touch Dial numbers .................................................................. 53
Storing Speed Dial numbers..........................................................................54
Changing One Touch or Speed Dial names or numbers............................... 54
8
Making copies
56
How to copy ......................................................................................................... 56
Stop copying.................................................................................................. 56
Copy settings.................................................................................................57
Paper Options................................................................................................ 57
9
PhotoCapture Center™: Printing photos from a memory card or
USB Flash memory drive
59
PhotoCapture Center™ operations ..................................................................... 59
Using a memory card or USB Flash memory drive .......................................59
Getting started ..................................................................................................... 60
Print Images......................................................................................................... 62
View Photos................................................................................................... 62
PhotoCapture Center™ print settings.................................................................. 62
How to scan to a memory card or USB Flash memory drive............................... 63
10
How to print from a computer
65
Printing a document.............................................................................................65
11
How to scan to a computer
66
Scanning a document ..........................................................................................66
Scanning using the scan key ...............................................................................66
Scanning using a scanner driver ......................................................................... 66
ix
A
Routine maintenance
67
Replacing the ink cartridges ................................................................................67
Cleaning and checking the machine ....................................................................69
Cleaning the scanner.....................................................................................69
Cleaning the print head .................................................................................70
Checking the print quality ..............................................................................71
Checking the print alignment .........................................................................72
B
Troubleshooting
73
Error and Maintenance messages.......................................................................73
Error animation ..............................................................................................81
Transferring your faxes or Fax Journal report ...............................................81
Document jam ..............................................................................................82
Printer jam or paper jam ................................................................................83
Troubleshooting ..................................................................................................90
If you are having difficulty with your machine ................................................90
Dial Tone ....................................................................................................100
Telephone line interference / VoIP ..............................................................100
Machine Information ..........................................................................................101
Checking the serial number .........................................................................101
Reset functions............................................................................................101
How to reset the machine............................................................................101
C
Menu and features
102
On-screen programming....................................................................................102
Menu table .........................................................................................................103
Entering Text .....................................................................................................129
Inserting spaces ..........................................................................................129
Making corrections ......................................................................................129
Repeating letters .........................................................................................129
Special characters and symbols ..................................................................130
D
Specifications
131
General ..............................................................................................................131
Print media.........................................................................................................133
Fax .....................................................................................................................135
Copy ..................................................................................................................136
PhotoCapture Center™ .....................................................................................137
PictBridge ..........................................................................................................138
Scanner .............................................................................................................139
Printer ................................................................................................................140
Interfaces ...........................................................................................................141
Computer requirements .....................................................................................142
Consumable items .............................................................................................143
Network (LAN) ...................................................................................................144
E
x
Index
145
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1
General setup
8
Memory storage
Volume Settings
Automatic Daylight Saving Time
Sleep Mode
LCD screen
Dial Prefix
Mode Timer
2
3
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
Security features
Secure Function Lock 2.0
9
Sending a fax
5
Receiving a fax
Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
Additional sending options
Additional sending operations
Polling overview
4
PhotoCapture Center™:
Printing photos from a
memory card or USB Flash
memory drive
A
Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
Memory Receive (Black & White only)
Remote Retrieval
Additional receiving operations
Polling overview
B
Glossary
Dialing and storing numbers
C
Index
Voice operations
Additional dialing operations
Additional ways to store numbers
6
Printing reports
Fax reports
Reports
7
Making copies
Copy settings
xi
xii
1
General information
Using the
documentation
1
WARNING
1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold
Bold typeface identifies specific
keys on the machine’s control
panel or on the computer
screen.
Italics
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
1
CAUTION
1
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
1
Chapter 1
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide and Network
Glossary
a
Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive. For Windows® users, go
to step c.
Note
(Windows® users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.
b
2
(Macintosh users)
Double-click the Documentation
CD-ROM icon, and then double-click
index.html.
Click your country.
d
Point to your language, point to
View Guide, and then click the guide
you want to read.
1
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax and Network. When you
are ready to learn detailed information about
these operations, read the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide and
Network Glossary that are on the
Documentation CD-ROM.
Viewing Documentation
c
1
General information
Presto! PageManager User’s Guide
(Macintosh users)
Note
• (Windows® users only)
Your Web browser may display a yellow
bar at the top of the page that contains a
security warning about Active X controls.
For the page to display correctly you must
click on the bar, click
Allow Blocked Content, then click Yes
in the Security Warning dialog box.
®
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
1
• (Windows users only)
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
How to find Network setup
instructions
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
 Scanning
1
Note
1
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
 ControlCenter
 Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows® users)
 The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
(Windows® 2000 users need to download
and install PaperPort™11SE from Web
site.)
3
Chapter 1
Accessing Brother
Support (Windows®)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the Installation
CD-ROM.
 Click Brother Support on Top Menu.
The following screen will appear:
 To access our Web site
(http://www.brother.com/), click
Brother Home Page.
 To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
 To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and services
information, click Brother Mall.com.
 To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
4
 To visit our Web site for genuine Brother
Supplies
(http://www.brother.com/original/),
click Supplies Information.
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
 To return to the Top Menu, click Back or
if you are finished, click Exit.
General information
Accessing Brother
Support (Macintosh)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install Presto!
PageManager, click
Presto! PageManager.
 To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for genuine Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
5
Chapter 1
Control panel overview
1
Note
Most of the illustrations in this User’s Guide show the MFC-J6710DW.
MFC-J6510DW
1
9
7
8
Fax Preview:OFF
00
1
2
MFC-J6710DW
1
9
7
8
Fax Preview:OFF
00
1
6
2
General information
1
6
10:2
10:29
0:29
01.01.2011
1.01.2011
Fax Mem.
3
4
5
6
10:2
10:29
0:29
01.01.2011
1.01.2011
Fax Mem.
3
4
5
7
Chapter 1
1
2
Fax, Telephone and Copy keys:
 Duplex Copy
Press this key to copy on both sides of the
paper.
 N in 1 Copy
Press this key to make N in 1 or Poster
copies.
 Fax Preview
Lets you preview incoming and outgoing
faxes on the LCD.
 Hook
Press before dialing when you want to
listen to make sure a fax machine has
answered, and then press Black Start or
Color Start.
Also, press this key after picking up the
handset of the external telephone during
the F/T pseudo/double-ring.
 Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when programming quick
dial numbers.
 Paper Setting (MFC-J6510DW)
Press this key to set the paper size or paper
type.
 Tray Setting (MFC-J6710DW)
Press this key to choose the tray you want
to use for printing.
3
d c
While the machine is idle, you can press
these keys to adjust the ring volume.
 Phone Book key
4
Mode keys:

FAX
Lets you access Fax mode.

SCAN
Lets you access Scan mode.

COPY
Menu keys:
 Volume keys
5
Press to store One Touch, Speed Dial and
Group numbers in the machine’s memory.
Lets you store, look up, and dial numbers
that are stored in the memory.
 d or c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
 a or b
Press to scroll through the menus and
options.
 Menu
Access the main menu.
 Clear
Press to delete characters or to go back to
the previous menu level.
 OK
Lets you confirm a selection.
Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(Canada only) The # key lets you temporarily
switch the dialing mode during a telephone call
from Pulse to Tone.
Start keys:

Lets you access Copy mode.

Black Start
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white depending on the scan setting in the
ControlCenter software).
PHOTO CAPTURE
Lets you access PhotoCapture Center™
mode.

Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scan setting in the
ControlCenter software).
8
General information
6
3
Stop/Exit
Stops an operation or exits the menu.
7
LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
screen by lifting it.
8
One Touch keys
These 8 keys give you instant access to 16
previously stored numbers.
Shift
To access One Touch numbers 9 to 16, hold
down Shift as you press the One Touch key.
9
On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down On/Off to turn the
machine off. The LCD will show
Shutting Down and will stay on for a few
seconds before going off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
LCD screen
Current Receive Mode
Lets you see the current receive mode.
 Fax (Fax Only)
 F/T (Fax/Tel)
 TAD (External TAD)
 Mnl (Manual)
Note
When the Distinctive Ring feature is turned on,
the LCD shows D/R. For details, see
Distinctive Ring on page 44.
5
Memory Status
Lets you see the available memory in the
machine.
6
Ink indicator
Lets you see the available ink volume.
The warning icon
appears when there is
an error or maintenance message. For
details, see Error and Maintenance
messages on page 73.
If you receive a fax containing multiple
paper sizes (for example, a Letter size
page and a Ledger size page), the
machine may create and store a file for
each paper size. The LCD may show that
more than one fax job has been received.
01.01.2011
1.01.2011
Fax Preview:OFF
2
4
Max
Note
10:2
10:29
0:29
1
0
1
1
The LCD shows the current machine status
when the machine is idle.
00
Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
Fax Mem.
3 4
5
6
1
Fax Preview
You can check the Fax Preview status.
2
Faxes in memory
Shows how many received faxes are in the
memory.
9
Chapter 1
Basic Operations
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
a
b
Press Menu.
Press a or b to choose
General Setup.
Select & Press
MENU
OK
Ink
General Setup
Fax
Network
OK
Press OK.
c
Press a or b to choose Mode Timer.
Select & Press
General Setup
Mode Timer
Tray Setting
Volume
Auto Daylight
d
OK
2Mins
Off
Press d or c to choose 30Secs.
Select & Press
General Setup
Mode Timer
Tray Setting
Volume
Auto Daylight
OK
30Secs
Off
Press OK.
You can see the current setting on the
LCD:
Select & Press
General Setup
Mode Timer
Tray Setting
Volume
Auto Daylight
10
30Secs
Off
Note
1
OK
Press Clear to go back to the previous
level.
e
Press Stop/Exit.
2
Loading paper
Loading paper and
other print media
Note
2
Note
(MFC-J6710DW only)
For Tray #2, see Loading paper in paper
tray #2 (MFC-J6710DW only) on page 14.
Loading paper in paper
tray #1
a
2
2
• When you are using Legal, Ledger or A3
size paper, press the universal guide
release button (1) as you slide out the
front of the paper tray. Make sure that
when using Legal or Ledger or A3 size
paper, the triangular mark on the output
paper tray cover is aligned with the line
indicating Legal (2) or Ledger or A3 (3)
size, as shown in the illustration.
2
3
Pull the paper tray completely out of the
machine.
1
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
1
• If you are using A5 or smaller size paper,
make sure that the paper tray is not
extended.
• (MFC-J6710DW)
When you load a different paper size in a
tray, you will need to change the paper
size setting in the machine at the same
time. (See Paper Size and Type
(MFC-J6710DW) on page 24.)
2
11
2
Chapter 2
b
Open the output paper tray cover (1).
d
Fan the stack of paper well to avoid
paper jams and misfeeds.
1
Note
Always make sure that the paper is not
curled.
c
With both hands, gently press and slide
the paper length guide (1) and then the
paper side guides (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper length guide (1) and paper
side guides (2) line up with the mark for
the paper size you are using.
2
L
Photo 2L
EXE
LTR
LGL
4×6in
10×15cm
B5JIS
A4
LGR
B4JIS
3
B5JIS
EXE
LTR
1
12
A4
e
Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Loading paper
Note
g
When you put Photo L size into the paper
tray, you need to release the hinges on
both sides of the output paper tray cover,
and push the cover over. And then slide
the paper length guide.
Close the output paper tray cover.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Over filling the paper tray may cause
paper jams.
2
1
h
f
Slowly push the paper tray completely
into the machine.
Gently adjust the paper side guides to fit
the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
WARNING
DO NOT push Tray #1 into the machine too
quickly. Doing this may cause injury to your
hand by trapping it between Tray #1 and
Tray #2. Please push Tray #1 in slowly.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
13
Chapter 2
i
While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
Loading paper in paper
tray #2 (MFC-J6710DW only)
Note
• You can only use plain paper sizes
Ledger, Letter, Legal, Executive, A3 or A4
in Tray #2.
2
• When you use the Borderless printing
feature paper must be fed from Tray #1.
1
a
Note
Pull the paper tray completely out of the
machine.
Before you shorten Tray #1, take the
paper out of the tray. Then shorten the
tray by pressing the universal guide
release button (1). Adjust the paper length
guide (2) to fit the paper size you are
going to use. Then put the paper into the
tray.
Note
1
• If you are using Ledger, Legal or A3 size
paper, press the universal guide release
button (1) as you slide out the front of the
paper tray until it clicks.
• You can check if the length of the tray is
adjusted properly by opening the paper
tray cover.
1
B5JIS
EXE
LTR
A4
14
2
2
Loading paper
b
d
Open the paper tray cover (1).
1
Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled.
e
c
Using both hands, gently press and
slide the paper length guide (1) and then
the paper side guides (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper length guide (1) and paper
side guides (2) line up with the marks for
the paper size you are using.
2
Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Over filling the paper tray may cause
paper jams.
1
2
EXE
L
B5JIS
LTR
LGL
A4
LGR
B4JIS
f
3
Using both hands, gently adjust the
paper side guides so they touch the
sides of the paper stack.
B5JIS
EXE
LTR
1
A4
15
Chapter 2
Note
j
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g
Close the paper tray cover.
h
Slowly push the paper tray back into the
machine.
Pull tray #1 out of the machine.
Press the universal guide release
button (1) as you slide out the front of
the paper tray.
1
k
i
Do one of the following:
Open the output paper tray cover and
adjust the paper length guide (1) for the
paper.
 If you are using Ledger, Legal or A3
size paper, go to step j.
Note
When you are using large size paper in
Tray #2, you may need to extend Tray #1
out over Tray #2 to prevent printed pages
from falling off the output tray.
1
A4
 If you are using Letter, Executive or
A4 size paper, go to step m.
16
Loading paper
l
m
Close the output paper tray cover and
slowly push the paper tray into the
machine.
Note
If you are finished using Ledger, Legal or
A3 size paper and want to use a smaller
paper size, take the paper out of the tray.
Then shorten the tray by pressing the
universal guide release button (1). Adjust
the paper length guide (2) to fit the paper
size you are going to use. Then put the
smaller paper into the tray.
Pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
1
2
1
B5JIS
2
EXE
LTR
A4
17
2
Chapter 2
Loading paper in the manual
feed slot
b
2
Slide the manual feed slot paper guides
to the width of the paper that you are
going to use.
You can load special print media one at a
time into this slot. Use the manual feed slot to
print or copy on envelopes, labels or thicker
paper.
Note
• The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
JIS
B4
LGR
A3
A4
• When you use the Borderless printing
feature paper must be fed from Tray #1.
a
Open the manual feed slot cover.
c
Put only one sheet of paper in the
manual feed slot with the side to be
printed face up.
IMPORTANT
• DO NOT put more than one sheet of paper
in the manual feed slot at any time. Doing
this may cause a paper jam. Wait until the
LCD shows
Put paper in Manual Feed Slot
Then Press Start before you feed the
next sheet of paper in the manual feed
slot.
• DO NOT put paper in the manual feed slot
when you are printing from Tray #1 or
Tray #2. Doing this may cause a paper
jam.
18
Loading paper
d
Using both hands gently adjust the
manual feed slot paper guides to fit the
paper.
e
Using both hands, put one sheet of
paper in the manual feed slot until the
front edge touches the paper feed roller
and the machine beeps. Let go of the
paper when you feel the machine feed
the paper in a short distance. The LCD
will show
Manual Feed Slot ready.
Note
• DO NOT press the paper guides too tightly
against the paper. Doing this may cause
the paper to fold.
• Place the paper in the center of the
manual feed slot between the paper
guides. If the paper is not centered, pull it
out and insert it again at the center
position.
Note
When loading an envelope, or a sheet of
thick paper, push the envelope into the
manual feed slot until you feel it grab the
envelope.
f
If the data does not fit on one page, the
LCD will prompt you to load another
page. Place another sheet of paper in
the manual feed slot, and then press
Black Start or Color Start.
Note
• Make sure printing has finished before you
close the manual feed slot.
• When paper is placed in the manual feed
slot, the machine always prints from the
manual feed slot.
• Paper inserted in the manual feed slot
while a test page, fax or report is being
printed will be ejected.
• During the machine's cleaning process,
paper you place in the manual feed slot
will be ejected. Wait until the machine
finishes its cleaning, and then put the
paper into the manual feed slot again.
19
2
Chapter 2
Loading envelopes and
postcards
About envelopes
 Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Double flaps
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
20
2
a
Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
2
 Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m2).
Glue
Loading envelopes and postcards
IMPORTANT
If envelopes or postcards are “doublefeeding”, put one envelope or postcard in
the paper tray at a time.
2
Loading paper
b
Put envelopes or postcards in the paper
tray with the address side down and the
leading edge in first as shown in the
illustration. Using both hands, gently
press and slide the paper length
guide (1) and paper side guides (2) to fit
the size of the envelopes or postcards.
If you have problems when printing on
envelopes, try the following suggestions:
a
b
Open the envelope flap.
c
Adjust the size and margin in your
application.
2
Make sure the open flap is to the back
edge of the envelope when printing.
2
L
Photo 2L
EXE
B5JIS
LTR
LGL
A4
LGR
B4JIS
B5JIS
EXE
LTR
1
A4
21
2
Chapter 2
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned
on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s
Guide.)
Cut Sheet Paper
3
Envelopes
3
4
1
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Cut Sheet
(Duplex print when
using Ledger, A3 or B4
size)
0.86 in. (22 mm)
0.86 in. (22 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
Envelopes
0.86 in. (22 mm) 1
0.86 in. (22 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
1
The top margin of Y4 envelopes is 0.47 in. (12 mm).
Note
• The Borderless feature is not available for envelopes and duplex printing.
• When you use the Borderless printing feature paper must be fed from Tray #1.
22
Loading paper
Paper settings
Paper Size
2
2
To get the best print quality, set the machine
for the type of paper you are using.
You can use eight sizes of paper for copies:
Letter, Legal, Ledger, A4, A5, A3, Executive
and 4"  6" (10  15 cm) and five sizes for
printing faxes: Ledger, Letter, Legal, A3 or
A4. When you change the size of paper you
load in the machine, you will need to change
the paper size setting at the same time so
your machine can fit an incoming fax on the
page.
a
b
c
a
b
c
Paper Size and Type
(MFC-J6510DW)
Paper Type
d
Press Paper Setting.
Press a or b to choose Paper Type.
Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
Press a or b to choose Complete.
Press OK.
2
2
d
Press Paper Setting.
Press a or b to choose Paper Size.
Press d or c to choose Letter, Legal,
Ledger, A4, A5, A3, Executive or
4"x6".
Press OK.
Press a or b to choose Complete.
Press OK.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
23
2
Chapter 2
Paper Size and Type
(MFC-J6710DW)
To get the best print quality, set the machine
for the type of paper you are using.
You can use eight sizes of paper for printing
copies: Letter, Legal, Ledger, A4, A5, A3,
Executive and 4  6 in. (10  15 cm) and five
sizes for printing faxes: Ledger, Letter, Legal,
A3 or A4. When you load a different size of
paper in the machine, you will need to change
the paper size setting at the same time so
your machine can fit an incoming fax on the
page.
a
b
c
Press Tray Setting.
Press a or b to choose Tray#1 or
Tray#2.
Press OK.
Do one of the following:
 If you chose Tray#1, press a or b to
choose Paper Type and press
d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy
or Transparency.
Press OK.
Press a or b to choose Paper Size
and press d or c to choose Letter,
Legal, Ledger, A4, A5, A3,
Executive or 4"x6".
Press OK.
 If you chose Tray#2, press a or b to
choose Paper Size and press
d or c to choose Letter, Legal,
Ledger, A4, A3 or Executive.
Press OK.
d
Press a or b to choose Complete.
Press OK.
e
Press a or b to choose Complete.
Press OK.
24
Note
2
• You can only use plain paper and paper
sizes Ledger, Letter, Legal,
Executive, A3 or A4 in Tray#2.
• The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Tray use in Copy mode
(MFC-J6710DW only)
2
You can change the default tray the machine
will use for copies.
Auto Select will allow your machine to
feed paper from either Tray #1 or Tray #2,
using the paper type and size settings from
the COPY key menu.
To change the default setting follow the
instructions below:
a
b
Press Tray Setting.
Press a or b to choose
Tray Use:Copy.
c
Press d or c to choose Tray#1,
Tray#2 or Auto Select.
Press OK.
d
Press a or b to choose Complete.
Press OK.
Note
You can change the paper size and tray
selection temporarily for the next copy.
(See Paper Size on page 57 and Tray
Select (MFC-J6710DW only) on page 58.)
Loading paper
Tray use in Fax mode
(MFC-J6710DW only)
2
You can change the default tray the machine
will use for printing received faxes.
Auto Select will allow your machine to
take paper from Tray #1 first, or from Tray #2
if:
 Tray #2 is set to a different paper size that
is more suitable for the received faxes.
 Both trays are using the same size paper
and Tray #1 is not set to use plain paper.
a
b
c
d
Press Tray Setting.
Secure Paper Feed mode for
Ledger size Short Grain Paper
If your printed pages have smudge problems
when using Ledger paper, your paper may be
short grain paper. Choose
LGR - Short Grain and set it to On to
avoid this problem.
a
b
Press a or b to choose Complete.
Press OK.
Press Menu.
Press a or b to choose
General Setup.
Press OK.
c
Press a or b to choose
LGR - Short Grain.
d
Press d or c to choose On.
Press OK.
e
Press Stop/Exit.
Press a or b to choose Tray Use:Fax.
Press d or c to choose Tray#1,
Tray#2 or Auto Select.
Press OK.
2
Note
• If you are not sure about the type of paper
you are using, consult the paper
packaging or paper manufacturer for
paper specifications.
• Printing will be slower when using the
LGR - Short Grain setting.
25
2
Chapter 2
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
 When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the proper print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the machine’s
menu. (See Paper Type on page 23.)
 When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
 When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
 Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
26
Recommended print media
2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper Type
Item
Premium Plus Glossy
Photo
 Ledger
BP71GLGR
 Letter
BP71GLTR
 4"  6"
BP71GP
Premium Glossy Photo
 Letter
BP61GLL (USA only)
 4"  6"
BP61GLP (USA only)
Matte Inkjet (Letter)
BP60ML (USA only)
Plain Inkjet
 Ledger
BP60PLGR (USA only)
 Letter
BP60PL100 (USA
only)
2
Loading paper
Handling and using print
media
Labels
2
 Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
 Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
 Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped
1
2
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
Types of labels to avoid
2
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
• DO NOT reuse or insert labels that have
previously been used or are missing few
labels on the sheet.
Paper capacity of the output paper
tray cover
2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m2) paper.
1
1
0.08 in. (2 mm) or greater curl may
cause jams to occur.
 Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
• Extremely shiny or highly textured
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
27
Chapter 2
Choosing the right print media
2
Paper type and size for each operation
Paper Type
Cut Sheet
Cards
Envelopes
Paper Size
Fax
Copy
Photo
Printer
Capture
11  17 in. (279.4  431.8 mm)
Yes
Yes
Yes
Yes
Letter
8 1/2  11 in. (215.9  279.4 mm) Yes
Yes
Yes
Yes
A3
11.7  16.5 in. (297  420 mm)
Yes
Yes
Yes
Yes
A4
8.3  11.7 in. (210  297 mm)
Yes
Yes
Yes
Yes
Legal
8 1/2  14 in. (215.9  355.6 mm) Yes
Yes
–
Yes
Executive
7 1/4  10 1/2 in. (184  267 mm) –
Yes
–
Yes
JIS B4
10.1  14.3 in. (257  364 mm)
–
–
–
User
Defined
JIS B5
7.2  10.1 in. (182  257 mm)
–
–
–
User
Defined
A5
5.8  8.3 in. (148  210 mm)
–
Yes
–
Yes
A6
4.1  5.8 in. (105  148 mm)
–
–
–
Yes
Photo
4  6 in. (10  15 cm)
–
Yes
Yes
Yes
Photo L
3 1/2  5 in. (89  127 mm)
–
–
–
Yes
Photo 2L
5  7 in. (13  18 cm)
–
–
Yes
Yes
Index Card
5  8 in. (127  203 mm)
–
–
–
Yes
Postcard 1
3.9  5.8 in. (100  148 mm)
–
–
–
User
Defined
Postcard 2
(Double)
5.8  7.9 in. (148  200 mm)
–
–
–
User
Defined
C5 Envelope
6.4  9 in. (162  229 mm)
–
–
–
Yes
DL Envelope
4.3  8.7 in. (110  220 mm)
–
–
–
Yes
COM-10
4 1/8  9 1/2 in. (105  241 mm)
–
–
–
Yes
Monarch
3 7/8  7 1/2 in. (98  191 mm)
–
–
–
Yes
Y4 Envelope
4.1  9.3 in. (105  235 mm)
–
–
–
Yes
8 1/2  11 in. (215.9  279.4 mm) –
Yes
–
Yes
A4
8.3  11.7 in. (210  297 mm)
–
Yes
–
Yes
Legal
8 1/2  14 in. (215.9  355.6 mm) –
Yes
–
Yes
A5
5.8  8.3 in. (148  210 mm)
–
Yes
–
Yes
–
–
–
User
Defined
Labels 1
28
Usage
Ledger
Transparencies Letter
1
2
Manual Feed Slot only
Loading paper
Paper capacity of the paper trays
Paper size
Paper types
No. of
sheets
Letter, Ledger, A3, Legal,
Executive, A4, A5, A6, JIS B4, JIS
B5, Envelopes (commercial
No.10, DL, C5, Monarch, Y4),
Photo, Photo L, Photo 2L, Index
Card, Postcard 1, Postcard 2
Plain Paper
250 1
Inkjet Paper
20
Glossy Paper, Photo
20
Index Card, Postcard
30
Envelopes, Transparencies
10
Tray #2
(MFC-J6710DW only)
Letter, Ledger, A3, Legal,
Executive, A4, JIS B4, JIS B5
Plain Paper
250 1
Manual Feed Slot
Letter, Ledger, A3, Legal,
Executive, A4, A5, A6, JIS B4, JIS
B5, Envelopes (commercial
No.10, DL, C5, Monarch, Y4),
Photo, Photo L, Photo 2L, Index
Card, Postcard 1, Postcard 2
Plain Paper, Inkjet Paper,
Glossy Paper, Envelopes,
Transparencies and Labels
1
Tray #1
1
2
2
Up to 250 sheets of plain paper 20 lb (80 g/m 2).
Paper weight and thickness
Paper Type
2
Weight
Thickness
Plain Paper
17 to 32 lb (64 to 120 g/m2)
3 to 6 mil (0.08 to 0.15 mm)
(Tray #2)
17 to 28 lb (64 to 105 g/m2)
3 to 6 mil (0.08 to 0.15 mm)
Inkjet Paper
17 to 53 lb (64 to 200 g/m2)
3 to 10 mil (0.08 to 0.25 mm)
Glossy Paper 1
Up to 58 lb (Up to 220 g/m2)
Up to 10 mil (Up to 0.25 mm)
Photo 4"  6" 1
Up to 58 lb (Up to 220 g/m2)
Up to 10 mil (Up to 0.25 mm)
Index Card
Up to 32 lb (Up to 120 g/m2)
Up to 6 mil (Up to 0.15 mm)
Postcard 1
Up to 53 lb (Up to 200 g/m2)
Up to 10 mil (Up to 0.25 mm)
Envelopes
20 to 25 lb (75 to 95 g/m 2)
Up to 20 mil (Up to 0.52 mm)
Transparencies
–
–
Labels
–
–
Cut Sheet
Plain Paper
Cards
Postcard 2
1
BP71 69 lb (260 g/m 2) paper is especially designed for Brother inkjet machines.
29
3
Loading documents
How to load
documents
a
3
Unfold the ADF Document Support (1)
and the ADF Document Output Support
Flap (2).
1
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF
3
2
3
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m2) paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported
3
Recommended Paper: 20 lb LTR (80 g/m2 A4)
Length:
5.8 to 17 in.
(148 to 431.8 mm)
Width:
5.8 to 11.7 in.
(148 to 297 mm)
Weight:
17 to 24 lb
b
c
Fan the pages well.
Adjust the paper guides (1) to fit the
width of your document.
1
(64 to 90 g/m2)
How to load documents
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
Make sure documents with ink or correction
fluid are completely dry.
30
3
d
Place your document, face up, top
edge first in the ADF until the LCD
screen shows ADF Ready and you feel
it touch the feed rollers.
IMPORTANT
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
Loading documents
Using the scanner glass
3
Length:
Up to 17 in. (431.8 mm)
Width:
Up to 11.7 in. (297 mm)
Weight:
Up to 4.4 lb (2 kg)
3
Note
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported
How to load documents
To use the scanner glass, the ADF must
be empty.
3
a
b
Lift the document cover.
c
Close the document cover.
Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
31
3
Chapter 3
Scannable area
3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
3
4
1
2
Usage
Fax
Document
Size
Top (1)
Left (3)
Bottom (2)
Right (4)
Ledger
0.12 in.
(3 mm)
0.15 in.
(3.7 mm)
Letter
0.12 in.
(3 mm)
0.16 in.
(4 mm)
A3
0.12 in.
(3 mm)
0.18 in.
(4.5 mm)
A4
0.12 in.
(3 mm)
0.12 in. 1
(3 mm)
All paper
sizes
0.12 in.
(3 mm)
0.12 in.
(3 mm)
Legal
Copy
Scan
1
32
The unscannable area is 0.04 in (1 mm) when you
use the ADF.
4
Sending a fax
How to send a fax
The following steps show how to send a fax.
a
When the machine is idle, the time
appears on the LCD. When you want to
send a fax, or change fax send or
receive settings, press the
(FAX) key to illuminate it in
blue.
4
b
4
Do one of the following to load your
document:
 Place the document face up in the
ADF. (See Using the ADF
on page 30.)
 Load your document face down on
the scanner glass. (See Using the
scanner glass on page 31.)
Note
• To send color faxes with multiple pages
use the ADF.
• If you send a black & white fax from the
ADF while the memory is full it will be sent
in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
document can be up to Ledger or A3 size.
 The LCD shows:
Fax
FAX
Press Start
Enter Number
Fax Resolution
Contrast
Glass ScanSize
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
Standard
Auto
Letter
33
4
Chapter 4
c
You can change the following fax
sending settings. Press FAX and then
press a or b to scroll through the fax
settings. When the setting you want is
highlighted, then press d or c to choose
your option, and press OK.
(Basic User's Guide)
For details changing the following fax
sending settings, see pages 35 to 36.
 Glass ScanSize
 Color Fax Transmission
 Preview Outgoing Fax
 Transmission Verification Report
(Setup)
(Advanced User's Guide)
For more advanced fax sending
operations and settings, see Chapter 3
Sending a fax in the Advanced User’s
Guide:
 Contrast
 Fax Resolution
 Set New Defaults
 Factory Reset
 Faxing at End of Call
 Broadcasting
 Real Time TX
 Overseas Mode
 Delayed Fax
Note
You can preview a fax message before
sending it by setting Fax Preview to ON.
(See How to preview an outgoing fax
on page 35.)
e
Press Black Start or Color Start.
Faxing from the ADF
 The machine starts scanning the
document.
Faxing from the scanner glass
 When you press Black Start, the
machine starts scanning the first
page.
Do one of the following:
• To send a single page, press 2 to
choose No(Send) (or press
Black Start again).
The machine starts sending the
document.
• To send more than one page,
press 1 to choose Yes and place
the next page on the scanner
glass. Press OK. The machine
starts scanning the page. (Repeat
this step for each additional
page.)
 If you press Color Start, the
machine starts sending the
document.
 Batch TX
 Canceling Waiting Jobs
 Polled Transmit
d
Enter the fax number.
Using the dial pad
Using the Phone Book
 Phone Book
Using call history
 Outgoing Call
 Caller ID hist.
34
Stop faxing
To stop faxing, press Stop/Exit.
4
Sending a fax
Setting scanner glass size for
faxing
4
When documents are A4 size, you need to
set the Scan Size to A4. If you do not, the
bottom portion of the faxes will be missing.
a
b
c
Press
How to preview an outgoing
fax
4
You can preview a fax message before you
send it. You must set the Real Time
Transmission and Polling RX to Off before
you use this feature.
(FAX).
Press a or b to choose
Glass ScanSize.
Press d or c to choose Letter, Legal,
Ledger, A4 or A3.
Press OK.
a
Press
b
c
Load the document.
d
Press Fax Preview.
The machine starts scanning the
document and the outgoing fax appears
on the LCD. When the fax is open the
control panel keys will perform the
operations shown below.
4
Enter the fax number using the dial pad,
One Touch or Speed Dial.
Note
• You can save the setting you use most
often by setting it as default. (See Setting
your changes as the new default in
chapter 3 of the Advanced User’s Guide.)
• This setting is only available for sending
documents from the scanner glass.
(FAX).
Key
Description
Enlarge the fax.
Color fax transmission
Reduce the fax.
4
Your machine can send a color fax to
machines that support this feature.
a or b
Scroll vertically.
d or c
Scroll horizontally.
Rotate the fax clockwise.
Color faxes cannot be stored in the machine’s
memory. When you send a color fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
Go back to the previous page.
Go to the next page.
Note
Canceling a fax in progress
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
4
If you preview a color fax before it is sent,
you will only be able to send it in black &
white. To send a color fax do not press the
Fax Preview key.
e
Press Black Start.
Note
The fax message in the memory will be
sent and then erased when you press
Black Start.
35
Chapter 4
Transmission Verification
Report
There are several settings available for the
Transmission Verification Report:
 On: Prints a report after every fax you
send.
 On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
 Off: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if the receiving
machine modifies the size of the
document you fax, or if you send a color
fax that the receiving machine prints in
black and white. Off is the default setting.
 Off2: Prints a report only if your fax is
unsuccessful due to a transmission error.
 Off2+Image: Prints a report only if your
fax is unsuccessful due to a transmission
error. A portion of the fax’s first page
appears on the report.
a
b
36
Press Menu.
Press a or b to choose Fax.
Press OK.
Press a or b to choose
Report Setting.
Press OK.
d
e
Press a or b to choose Transmission.
f
Press Stop/Exit.
4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
 Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if your fax is
successful, but the receiving machine
modifies the size of the document you fax,
or if you send a color fax that the receiving
machine prints in black and white.
A portion of the fax’s first page appears on
the report.
c
Press d or c to choose On, On+Image,
Off, Off+Image, Off2 or
Off2+Image.
Press OK.
Note
• If you choose On+Image, Off+Image or
Off2+Image the image will only appear
on the Transmission Verification Report if
Real Time Transmission is set to Off. (See
Real Time Transmission in chapter 3 of
the Advanced User’s Guide.)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "NG" will
appear next to "RESULT".
5
Receiving a fax
5
Receive Modes
5
Choose the correct Receive Mode
5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the
Brother machine.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
on page 44 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
(See Voice Mail on page 43 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) on page 46.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode.
(See Fax Only on page 39.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode. (See Fax/Tel on page 39.)
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual on page 39.)
37
5
Chapter 5
To set the receive mode follow the instructions below:
a
b
c
d
e
38
Press Menu.
Press a or b to choose Initial Setup.
Press OK.
Press a or b to choose Receive Mode.
Press d or c to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
Press Stop/Exit.
The LCD will show the current receive mode.
Receiving a fax
Using Receive Modes
5
External TAD
5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in one of
the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 40.)
 Faxes will be automatically received.
Fax Only
5
Fax Only mode will automatically answer
every call as a fax call.
Fax/Tel
 Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 46.)
5
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
 Faxes will be automatically received.
 Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 40 and Ring Delay on page 40.)
Manual
5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring feature.
To receive a fax in manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start and choose Receive. You can
also use the Easy Receive feature to receive
faxes by lifting a handset on the same line as
the machine.
(Also see Easy Receive on page 41.)
39
5
Chapter 5
Receive Mode settings
Ring Delay
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine, keep the ring delay setting of
4 rings.
(See Using external and extension
telephones on page 49 and Easy Receive
on page 41.)
a
b
Press Menu.
c
Press a or b to choose
Setup Receive.
Press OK.
d
e
f
Press a or b to choose Fax.
Press OK.
5
5
F/T Ring Time
(Fax/Tel mode only)
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the
F/T Ring it means that you have a voice caller
on the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 49.)
a
b
Press Menu.
Press d or c to choose how many times
the line rings before the machine
answers.
Press OK.
If you choose 0, the line will not ring at
all.
c
Press a or b to choose
Setup Receive.
Press OK.
d
Press a or b to choose
F/T Ring Time.
Press Stop/Exit.
e
Press d or c to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
f
Press Stop/Exit.
Press a or b to choose Ring Delay.
Press a or b to choose Fax.
Press OK.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
40
5
Receiving a fax
Easy Receive
If Easy Receive is On:
5
How to preview a received fax
5
Setting Fax Preview
a
b
If you answered at an extension telephone
press l 5 1. (See Using external and
extension telephones on page 49.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
c
d
e
f
Press Menu.
Press a or b to choose Fax.
Press OK.
Press a or b to choose
Setup Receive.
Press OK.
Press a or b to choose Easy Receive.
Press d or c to choose On (or Off).
Press OK.
Press Stop/Exit.
5
You can view received faxes on the LCD by
pressing the Fax Preview key. When the
machine is in Ready mode, a popup message
will appear on the LCD to alert you of new faxes.
If you are at the machine and answered a call
first by lifting an external handset, press
Black Start or Color Start, and then press 2
to receive.
a
b
5
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:
Fax Preview
(Black & White only)
5
5
Press Fax Preview.
Press 1 to choose Yes.
The LCD asks you again to confirm
because faxes will viewed instead of
automatically printed.
Press 1 to choose OK.
Note
• When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-Fax Receiving
operations, even if you have set Backup
Print to On.
• Fax Preview is not available when Fax
Forwarding is turned on.
Using Fax Preview
5
When you receive a fax, you will see the popup message on the LCD. (For example:
New Fax(es): 02)
a
Press Fax Preview.
You can see the new fax list.
Note
• If you receive a fax containing multiple
paper sizes (for example, a Letter size
page and a Ledger size page), the
machine may create and store a file for
each paper size. The LCD may show that
more than one fax job has been received.
• You can also see your old fax list by
pressing l. Press # to go back to your new
fax list.
41
Chapter 5
b
Press a or b to choose the fax you want
to see.
Press OK.
Note
How to delete all faxes in the list
a
b
Press Fax Preview.
c
Press Stop/Exit.
• If your fax is large there may be a delay
before it is displayed on the LCD.
• The LCD will show the current page
number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX“.
c
Press Stop/Exit.
When a fax is open the control panel keys will
perform the operations shown below.
Key
Description
Enlarge the fax.
Reduce the fax.
a or b
Scroll vertically.
d or c
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press 1 to confirm.
Go back to the previous page.
Go to the next page.
Go to the next step.
(Print, Back and Exit are
available.)
Go back to the fax list.
Print the fax.
Do one of the following:
Black Start
 Press 1 to print the whole
message.
 Press 2 to print only the
displayed page.
 Press 3 to print from the
displayed page.
(After printing, you can choose
to delete or re-print the fax.)
42
Press a or b to choose Delete All.
Press OK.
Press 1 to confirm.
How to print all faxes in the list
a
b
c
5
Press Fax Preview.
Press a or b to choose Print All.
Press OK.
Press Stop/Exit.
5
6
Telephone services and external
devices
Telephone services
6
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may create
problems with the operation of your machine.
If you have Voice Mail on your telephone line,
please read the following carefully.
Voice Mail
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
6
6
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different phone numbers on
that one line. Brother uses the term
“Distinctive Ring,” but telephone companies
market the service under a variety of names,
such as Custom Ringing, Personalized Ring,
Smart Ring, RingMaster, Ident-A-Ring, IdentA-Call, Data Ident-A-Call, Teen Ring, and
SimpleBiz Fax & Alternate Number Ringing.
This service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes. (See
Distinctive Ring on page 44.)
OR
Set your Brother machine’s Receive Mode to
“Manual”. Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
telephones on page 49.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
on page 37.)
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
43
6
Chapter 6
Distinctive Ring
6
Do you have Voice Mail?
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring”, but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions on next page to
“register” the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
Note
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
• Please call your telephone company for
availability and rates.
What does your telephone company's
“Distinctive Ring” do?
6
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
What does Brother's “Distinctive
Ring” do?
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
44
6
Before you choose the ring pattern to
register
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
6
Ring
Pattern
Rings
1
long-long
2
short-long-short
3
short-short-long
4
very long
(normal pattern)
6
Telephone services and external devices
Note
Ring Pattern #1 is often called Short-Short
and is the most commonly used.
If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
d
Press a or b to choose Distinctive.
Press OK.
e
Press a or b to choose Set.
Press OK.
f
Press a or b to choose the stored ring
pattern you want to use.
Press OK.
(You hear each pattern as you scroll
through the four patterns. Make sure
you choose the pattern that the
telephone company gave you.)
g
Press Stop/Exit.
Distinctive Ring is now set to On.
 The machine will only answer calls to its
registered number.
 The first two rings are silent on the
machine. This is because the fax must
“listen” to the ring pattern (to compare it to
the pattern that was “registered”). (Other
telephones on the same line will ring.)
Turning off Distinctive Ring
 If you program the machine properly, it will
recognize the registered ring pattern of the
“fax number” within 2 ring patterns and
then answer with a fax tone. When the
“voice number” is called, the machine will
not answer.
Registering the Distinctive Ring
pattern
Very Important !
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is automatically set to Manual and you
cannot change it to another receive mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and not interfere
when your main telephone number is called.
When Distinctive Ring is on, the LCD will
show D/R as the Receive Mode.
a
b
c
Press Menu.
6
a
b
Press Menu.
c
Press a or b to choose
Miscellaneous.
Press OK.
d
Press a or b to choose Distinctive.
Press OK.
e
Press a or b to choose Off.
Press OK.
f
Press Stop/Exit.
6
Press a or b to choose Fax.
Press OK.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choose the correct
Receive Mode on page 37.)
Press a or b to choose Fax.
Press OK.
Press a or b to choose
Miscellaneous.
Press OK.
45
6
Chapter 6
Connecting an external
TAD (telephone
answering device)
• If You Do Not Subscribe to Distinctive
Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
6
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
• If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
• If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
46
• Before you connect the external TAD,
remove the protective cap (2) from the
EXT. jack on the machine.
1
1
2
1
TAD
2
Protective Cap
When the TAD answers a call, the LCD
shows Telephone.
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
Telephone services and external devices
Connections
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work
properly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
a
b
Plug the telephone line cord from the
telephone wall jack into the jack labeled
LINE.
Remove the protective cap (1) from the
jack labeled EXT, and then plug the
telephone line cord from the external
TAD into the EXT. jack. (Make sure this
cord is connected to the TAD at the
TAD's telephone line jack, and not its
handset jack.)
6
Recording an outgoing
message (OGM) on an
external TAD
6
Timing is important in recording this
message. The message sets up the ways to
handle both manual and automatic fax
reception.
a
Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b
c
Limit your speaking to 20 seconds.
End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l 5 1 and Start.”
Note
1
c
Set your external TAD to four rings or
less. (The machine's Ring Delay setting
does not apply.)
d
Record the outgoing message on your
external TAD.
e
f
Set the TAD to answer calls.
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
Set the Receive Mode to
External TAD. (See Choose the
correct Receive Mode on page 37.)
47
6
Chapter 6
Multi-line connections (PBX)
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
6
External and extension
telephones
Connecting an external or
extension telephone
6
You can connect a separate telephone to
your machine as shown in the diagram below.
Connect the telephone line cord to the jack
labeled EXT.
Before you connect the external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
1
2
3
1
Extension telephone
2
External telephone
3
Protective Cap
When you are using a telephone on the same
phone line, the LCD shows Telephone.
48
6
Telephone services and external devices
Using external and extension
telephones
6
Using extension telephones
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to send the call to the cordless handset.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code # 5 1.
(See F/T Ring Time (Fax/Tel mode only)
on page 40.)
Using remote codes
Using an external telephone
(connected to the EXT. jack of the
machine)
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
Receive on page 41.)
6
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialing the Fax Receive Code
l 5 1. Wait for the chirping sounds and then
replace the handset. (See Easy Receive
on page 41.)
You can also use the Fax Receive code l 5 1.
Press l 5 1 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
6
Fax Receive code
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Black Start and choosing
Receive.
You should assume that you're receiving a
manual fax.
6
If your non-brother cordless telephone is
connected to the EXT. jack of the machine
and you typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l 5 1.
If you answer a call and no one is on
the line:
Using a non-Brother cordless
external telephone
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Black Start and choosing
Receive.
Telephone Answer Code
6
6
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(pseudo/double) ring after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing # 5 1 (make sure you press this
between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone
connected to the EXT. jack of the machine by
pressing Hook.
49
6
Chapter 6
Changing the remote codes
6
The preset Fax Receive Code is l 5 1. The
preset Telephone Answer Code is # 5 1. If
you want to, you can replace them with your
own codes.
a
b
Press Menu.
c
Press a or b to choose
Setup Receive.
Press OK.
d
e
Press a or b to choose Remote Codes.
Press a or b to choose Fax.
Press OK.
Press d or c to choose On (or Off).
Press OK.
f
Enter the new Fax Receive Code.
Press OK.
g
Press a or b to choose Tel Answer:
and enter the new Telephone Answer
Code.
Press OK.
h
Press Stop/Exit.
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another threedigit code (such as # # # and 9 9 9).
• Remote Codes might not work with some
telephone systems.
50
7
Dialing and storing numbers
How to dial
Manual dialing
7
Speed Dialing
7
a
Press
7
7
(Phone Book).
Press all of the digits of the fax or telephone
number.
Or, you can press
(FAX) and
then press a or b to choose
Phone Book and press OK.
One Touch Dialing
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialing.
7
b
Press a or b to choose Search.
Press OK.
c
Do one of the following:
7
 Press a or b to choose
Alphabetic Order or
Numeric Order.
Press OK.
Press a or b to choose the number
you want to dial.
Press OK.
 Enter the 2-digit Speed Dial number
using the dial pad. (See Storing
Speed Dial numbers on page 54.)
Press the One Touch key that stores the
number you want to call. (See Storing
One Touch Dial numbers on page 53.) To
access numbers 9 to 16, hold down Shift as
you press the One Touch key.
Note
If the LCD shows Not Registered
when you enter a Speed Dial number that
has not been stored at this location.
51
Chapter 7
Search
7
You can search for names you have stored in
the One Touch and Speed Dial memory.
a
Press
(Phone Book).
Or, you can press
(FAX) and
then press a or b to choose
Phone Book and press OK.
b
Press a or b to choose Search.
Press OK.
c
Press a or b to choose
Alphabetic Order or
Numeric Order.
Press OK.
Fax Redial
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Black Start or Color Start to try again. If you
want to make a second call to a number you
recently dialed, you can press Redial/Pause
and choose one of the last 30 numbers from
the Outgoing Call List.
Redial/Pause only works if you dialed from
the control panel. If you are sending a fax
automatically and the line is busy, the
machine will automatically redial once after
five minutes.
a
b
Note
• Press l to make the LCD font size larger.
• Press # to make the LCD font size smaller.
d
52
If you chose Alphabetic Order in
step c, use the dial pad to enter the first
letter of the name, and then press a or b
to choose the name and number you
want to call.
Press OK.
Press Redial/Pause.
Press a or b to choose the number you
want to redial.
Press OK.
c
Press a or b to choose Send a fax.
Press OK.
d
Press Black Start or Color Start.
Note
In Real Time Transmission the automatic
redial feature does not work when you are
using the scanner glass.
7
Dialing and storing numbers
Storing numbers
b
 Enter the name (up to 16 characters)
using the dial pad.
You can set up your machine to do the
following types of easy dialing: One Touch,
Speed Dial and Groups for broadcasting
faxes. When you dial a Quick Dial number,
the LCD shows the number.
Press OK.
(To help you enter letters, see
Entering Text on page 129.)
 To store the number without a name,
press OK.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause
c
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialing. To access numbers 9 to
16 hold down Shift as you press the
One Touch key.
a
Enter the fax or telephone number (up to
20 digits).
Press OK.
Note
7
If you downloaded Internet Fax:
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialing
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing One Touch Dial
numbers
Do one of the following:
7
7
If you want to store an E-mail address to
use with Internet fax or Scan to E-mail
server, press a to choose Dial Type,
and then press d or c to change the option
to E-Address. Press b to choose
FAX/TEL/MAIL, and then enter the
E-mail address and press OK. (See
Entering Text on page 129.)
d
Press a or b to choose Complete.
Press OK.
e
Press Stop/Exit.
Do one of the following:
 Press the One Touch key where you
want to store the number.
Press 1 to choose Yes.
 Press the
(Phone Book) key and
choose Set One Touch to store
numbers.
Press OK. Then, press a or b to
choose the One Touch number
where you want to store the number.
Press OK.
53
7
Chapter 7
Storing Speed Dial numbers
7
h
 To store another Speed Dial
number, go to step c.
Names and numbers can be stored in 2-digit
Speed Dial locations. You can store up to
100 different Speed Dial numbers. When you
dial you will only have to press a few keys (for
example:
(Phone Book), Search, OK,
the 2-digit number, and Black Start or
Color Start).
a
b
c
d
Press
(Phone Book).
 If you are finished storing numbers,
press Stop/Exit.
Changing One Touch or
Speed Dial names or
numbers
Press a or b to choose
Set Speed Dial.
Press OK.
You can change or delete a One Touch or
Speed Dial name or number that has already
been stored.
Press a or b to choose the 2-digit
Speed Dial location where you want to
store the number.
Press OK.
a
Press
b
Press a or b to choose
Set One Touch or
Set Speed Dial.
Press OK.
c
Press a or b to choose the 2-digit One
Touch or Speed Dial location you want
to change.
Press OK.
d
Do one of the following:
Do one of the following:
 Enter the name (up to 16 characters)
using the dial pad.
Press OK.
(To help you enter letters, see
Entering Text on page 129.)
 To store the number without a name,
press OK.
e
Enter the fax or telephone number (up to
20 digits).
Press OK.
f
Do one of the following:
 Enter the second fax or telephone
number (up to 20 digits).
Press OK.
 If you do not want to store a second
number, press OK.
g
54
Do one of the following:
Press a or b to choose Complete.
Press OK.
(Phone Book).
 Press a or b to choose Change.
Press OK.
 Press a or b to choose Delete.
Press OK.
Press 1 to confirm.
Go to step h.
Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press Clear. Re-enter the character.
7
Dialing and storing numbers
e
If you want to change the name, press
a or b to choose Name, then press c and
enter the new name using the dial pad
(up to 16 characters).
Press OK.
(See Entering Text on page 129.)
f
If you want to change a Fax/Tel number,
do one of the following:
 If you want to change the first
Fax/Tel number, press a or b to
choose Fax/Tel: (One Touch Dial)
or Fax/Tel1: (Speed Dial), then
press c and enter the new fax or
telephone number using the dial pad
(up to 20 digits).
Press OK.
 If you want to change the second
Fax/Tel number, press a or b to
choose Fax/Tel2: (Speed Dial),
then press c and enter the new fax or
telephone number using the dial pad
(up to 20 digits).
Press OK.
7
 If you want to change both numbers
in this Speed Dial location, repeat
this step and choose the other
number.
g
Press a or b to choose Complete.
Press OK.
h
Press Stop/Exit.
55
8
Making copies
8
b
How to copy
8
Do one of the following to load your
document:
The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.
 Place the document face up in the
ADF.
a
 Place the document face down on
the scanner glass.
(See Using the ADF on page 30.)
When you want to make a copy, press
(COPY) to illuminate it in blue.
(See Using the scanner glass
on page 31.)
 Make sure you are in copy mode.
c
If you want more than one copy, enter
the number (up to 99).
d
Press Black Start or Color Start.
Stop copying
To stop copying, press Stop/Exit.
 The LCD shows:
Copy
COPY
01
Quality
Paper Type
Paper Size
1
Press Start
1
Normal
Plain Paper
Letter
No. of Copies
You can enter the number of copies you
want by using the dial pad.
Note
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer in
chapter 1 of the Advanced User’s Guide.)
56
8
Making copies
Copy settings
You can change the following copy settings.
Press COPY and then press a or b to scroll
through the copy settings. When the setting
you want is highlighted, then press d or c to
choose your option, and press OK.
(Basic User's Guide)
For details about changing the following copy
settings, see page 57.
 Paper Type
 Paper Size
 Tray Select (MFC-J6710DW)
(Advanced User’s Guide)
For details about changing the following copy
settings, see chapter 7:
8
Paper Options
Paper Type
 Page Layout
8
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a
Press
b
c
d
e
Load your document.
 Quality
 Enlarge/Reduce
8
f
 2 in 1 (ID)
(COPY).
Enter the number of copies you want.
Press a or b to choose Paper Type.
Press d or c to choose Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy or
Transparency.
Press OK.
8
If you do not want to change additional
settings, press Black Start or
Color Start.
 Stack/Sort
 Density
Paper Size
 Ink Save Mode
If you are copying on paper other than Letter
size, you will need to change the paper size
setting. You can copy only on Letter, Legal,
Ledger, A4, A5, A3, Executive or Photo
4"  6" (10  15 cm) paper.
 Thin Paper Copy
 Skew Adjustment
 Book Copy
 Watermark Copy
 Duplex Copy
 Set New Default
 Factory Reset
Note
If you want to sort copies, use the ADF.
8
a
Press
b
c
d
e
Load your document.
f
(COPY).
Enter the number of copies you want.
Press a or b to choose Paper Size.
Press d or c to choose Letter, Legal,
Ledger, A4, A5, A3, Executive or
4"x 6".
Press OK.
If you do not want to change additional
settings, press Black Start or
Color Start.
57
Chapter 8
Tray Select (MFC-J6710DW only)
You can change the tray temporarily for the
next copy. To change the default tray setting
see Tray use in Copy mode (MFC-J6710DW
only) on page 24.
a
Press
b
c
d
e
Load your document.
f
If you do not want to change additional
settings, press Black Start or
Color Start.
(COPY).
Enter the number of copies you want.
Press a or b to choose Tray Select.
Press d or c to choose Tray#1,
Tray#2 or Auto Select.
Press OK.
Note
Poster copy is not available when you use
Tray #2.
58
8
9
PhotoCapture Center™: Printing
photos from a memory card or
USB Flash memory drive
PhotoCapture Center™
operations
9
9
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 62.)
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See How to scan to a memory
card or USB Flash memory drive
on page 63.)
If your machine is connected to a computer,
you can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
(See PhotoCapture Center™ for Windows® or
Remote Setup & PhotoCapture Center™ for
Macintosh in the Software User’s Guide.)
Using a memory card or USB
Flash memory drive
9
9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD, SDHC,
MultiMedia Card, MultiMedia Card plus and
USB Flash memory drives.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
59
Chapter 9
Getting started
9
Firmly put a memory card or USB Flash memory drive into the proper slot.
1
2
1 USB Flash memory drive
IMPORTANT
The USB direct interface supports only a USB Flash
memory drive, a PictBridge compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.
2 Memory card slot
Slot
Upper slot
Compatible memory cards
Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD
SDHC
MultiMedia Card
MultiMedia Card plus
mini SD (Adapter required)
micro SD (Adapter required)
mini SDHC (Adapter required)
micro SDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
60
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
IMPORTANT
DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this, may cause damage
to the machine.
PHOTO CAPTURE key lights:
 PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is properly
inserted.
 PHOTO CAPTURE light is off, the memory card or USB Flash memory drive is not properly
inserted.
 PHOTO CAPTURE light is blinking, the memory card or USB Flash memory drive is being read
or written to.
IMPORTANT
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive (the PHOTO CAPTURE key is blinking). You will
lose your data or damage the card.
The machine can only read one memory card or USB Flash memory drive at a time.
61
9
Chapter 9
Print Images
View Photos
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a
Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
Press
(PHOTO CAPTURE).
b
Press a or b to choose
View Photo(s).
Press OK.
c
d
Press d or c to choose your photo.
e
You can change the print settings temporarily
for the next printing.
These settings are temporary, and the machine
returns to its default settings 3 minutes after
printing, unless you have set the Mode Timer to
2 minutes or less. (See Mode Timer in
chapter 1 of the Advanced User’s Guide.)
Note
You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as the new
default in chapter 8 of the Advanced
User’s Guide.)
1
After you have chosen all the photos, do
one of the following:
 Press OK and change the print
settings. (See PhotoCapture
Center™ print settings on page 62.)
 If you do not want to change any
settings, press Color Start to print.
1
Print
Press Start
0001
Print Quality
Paper Type
Paper Size
Repeat step c and step d until you
have chosen all the photos.
Press Clear to go back to the previous
level.
62
9
PhotoCapture Center™
print settings
Print Setting
Enter the number of copies you want
using the dial pad.
Note
f
9
Photo
Other Glossy
4"x 6"
No. of prints
(For View Photo(s), Search by Date, Slide
Show)
You can see the total number of photos that will
be printed.
(For Print All Photos, Print Photos, Enhance
Photos, Trimming)
You can see the number of copies of each
photo that will be printed.
(For DPOF printing) This does not appear.
9
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
How to scan to a
memory card or USB
Flash memory drive
You can scan black & white and color
documents into a memory card or USB Flash
memory drive. Black & white documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Color documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 200 and the
default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2011 would be named
07011105.PDF. You can change the color
and quality.
Quality
Selectable File
Format
Color 100
JPEG / PDF
Color 200
JPEG / PDF
Color 300
JPEG / PDF
Color 600
JPEG / PDF
B/W 100
TIFF / PDF
B/W 200
TIFF / PDF
B/W 300
TIFF / PDF
a
Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while
PHOTO CAPTURE is blinking to avoid
damaging the card, USB Flash memory
drive or the data stored on them.
b
Load your document.
9
c
When you want to scan to a memory
card or USB Flash memory drive, press
(SCAN).
d
Press a or b to choose
Scan to Media.
SCAN
Select & Press
Scan a document
directly to a media
card or
USB flash
memory.
OK
Scan to File
Scan to Media
Scan to Network
Scan to FTP
OK
Press OK.
e
Do one of the following:
 To change the quality, press a or b to
choose Quality.
Go to step f.
 Press Black Start or Color Start to
start scanning without changing
additional settings.
f
Press d or c to choose Color 100,
Color 200, Color 300, Color 600,
B/W 100, B/W 200 or B/W 300.
Press OK.
g
Do one of the following:
 To change the file type, go to step h.
 Press Black Start or Color Start to
start scanning without changing
additional settings.
h
Press a or b to choose File Type.
Press d or c to choose JPEG, PDF or
TIFF.
Press OK.
Note
• If you chose a Color resolution in step f,
you cannot choose TIFF.
• If you chose a B/W resolution in step f,
you cannot choose JPEG.
63
9
Chapter 9
i
Do one of the following:
 To change the file name, go to
step j.
 Press Black Start or Color Start to
start scanning without changing
additional settings.
Note
If you are using the scanner glass of the
machine you can change the glass scan
size.
Press a or b to choose Glass ScanSize
and d or c to choose Letter, Legal,
Ledger, A3 or A4.
j
The file name is assigned automatically;
however, you can enter a name of your
choice using the dial pad.
Press a or b to choose File Name.
Enter the new name. (See Entering Text
on page 129.)
You can only change the first
6 characters.
Press OK.
Note
Press Clear to delete the current name.
k
Press Black Start or Color Start.
Note
You can place multiple documents on the
scanner glass and scan them as separate
files. (See Auto Crop in chapter 8 of the
Advanced User’s Guide.)
64
10
How to print from a computer
Printing a document
10
10
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver.
(See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s
Guide for details about the print settings.)
a
Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b
From your application, choose the Print
command.
c
Choose the name of your machine in the
Print dialog box and click Properties.
d
Choose the settings you want in the
Properties dialog box.
 Media Type
 Print Quality
10
 Paper Size
 Orientation
 Color/Grayscale
 Ink Save Mode
 Scaling
e
f
Click OK.
Click OK to begin printing.
65
11
How to scan to a computer
Scanning a document
11
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
a
To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
Scanning using the
scan key
a
b
Press
Choose the scan mode you want.
 Scan to Media
 Scan to Network
 Scan to FTP
 Scan to E-mail
 Scan to OCR 1
 Scan to Image
1
Load your document. (See How to load
documents on page 30.)
(Macintosh users)
This function is available after you download
and install Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
 Use the ADF to scan multiple pages
of documents. It feeds each sheet
automatically.
c
 Use the scanner glass to scan a
page of a book or one sheet at a
time.
(For network users)
Choose the computer you want to send
the data to.
d
Press Start to begin scanning.
Do one of the following:
 To scan using the SCAN key, go to
Scanning using the scan key.
 To scan using a scanner driver at
your computer, go to Scanning using
a scanner driver.
66
(SCAN).
 Scan to File
 Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User’s
Guide.)
c
11
For more information, see Using the Scan
key in the Software User’s Guide.
 Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)
b
11
Scanning using a
scanner driver
11
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.
a
Start a scanning application and click
the Scan button.
b
Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c
Click Start or Scan to begin scanning.
A
Routine maintenance
Replacing the ink
cartridges
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
four cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
A
a
Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the LCD
shows B&W Print Only or
Cannot Print.
b
Press the lock release lever as shown to
release the cartridge for the color
indicated on the LCD. Remove the
cartridge from the machine.
A
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
IMPORTANT
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
A
c
Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
67
d
Turn the green release lever on the
orange protective packing (1) clockwise
until it clicks to release the vacuum seal.
Then remove the orange protective
packing as shown.
f
Gently push the back of the ink cartridge
marked “PUSH” until it clicks, and then
close the ink cartridge cover.
g
The machine will automatically reset the
ink dot counter.
1
Note
1
e
Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for
example, Did You Change
Black).
For each new cartridge you installed,
press 1 (Yes) to automatically reset the
ink dot counter for that color. If the ink
cartridge you installed is not a brand new
one, be sure to press 2 (No).
• If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed properly.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
68
Routine maintenance
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
Cleaning and checking
the machine
Cleaning the scanner
A
a
Unplug the machine from the AC power
outlet.
b
Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
A
1
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
3
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
2
c
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
1
2
d
Re-connect the power cord.
69
A
Cleaning the print head
Note
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your finger tip over the glass
to see if you can feel anything on it. If you
feel dirt or debris, clean the glass again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colors at a time
(Yellow/Cyan/Magenta), or all four colors at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
i
IMPORTANT
When there is a
spot of dirt or
correction fluid
on the glass strip
the printed
sample shows a
vertical line.
After the glass
strip is cleaned
the vertical line is
gone.
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
a
b
Press Menu.
c
Press a or b to choose Cleaning.
Press OK.
d
Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the Ready screen
automatically.
Press a or b to choose Ink.
Press OK.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Genuine Brother Brand
replacement ink cartridge for each
problem color. Try cleaning the print head
again up to five more times. If the print has
not improved call Brother Customer
Service. (See Brother numbers
on page i.)
70
A
Routine maintenance
Checking the print quality
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a
b
Press a or b to choose Ink.
Press OK.
Press a or b to choose Test Print.
Press OK.
d
Press a or b to choose
Print Quality.
Press OK.
e
Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
f
Check the quality of the four color blocks
on the sheet.
The LCD asks you if the print quality is
OK.
Do one of the following:
 If all lines are clear and visible, press
1 (Yes) to finish the Print Quality
check and go to step k.
 If you can see missing short lines as
shown below, press 2 to choose No.
OK
i
The LCD asks you if you want to start
cleaning.
Press 1 (Yes).
The machine starts cleaning the print
head.
j
After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again. Return to
step f.
k
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service. (See
Brother numbers on page i.)
Press Menu.
c
g
A
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
Note
A
Poor
i
h
The LCD asks you if the print quality is
OK for black and the three colors.
Press 1 (Yes) or 2 (No).
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
71
Checking the print alignment
You may need to adjust the print alignment
after transporting the machine if your printed
text becomes blurred or images become
faded.
a
b
Press Menu.
c
Press a or b to choose Test Print.
Press OK.
d
Press a or b to choose Alignment.
Press OK.
e
Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
f
For the “A” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
g
For the “B” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
h
For the “C” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
i
For the “D” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
j
Press Stop/Exit.
72
Press a or b to choose Ink.
Press OK.
A
B
Troubleshooting
B
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the problem and shows a message. The most
common error and maintenance messages are shown below.
You can correct most errors and clear routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Error Message
Cause
Action
B&W Print Only
One or more of the color ink cartridges
have reached the end of their life.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 67.)
Replace Ink
You can use the machine in
black & white mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
If you unplug the machine, or take out
the ink cartridge, you cannot use the
machine until you change to a new ink
cartridge.
 Printing
If you click Grayscale in the
Advanced tab of the printer driver
you can use the machine as a
black & white printer.
 Copying
If the paper type is set to
Plain Paper you can make
copies in black & white.
Duplex copy is not available when
this message appears.
 Faxing
B
If the paper type is set to
Plain Paper or Inkjet Paper,
the machine will receive and print
the faxes in black & white.
If a sending machine has a color
fax, the machine’s “handshake”
will ask that the fax be sent as
black & white.
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations.
73
Error Message
Cause
Action
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect
it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are not using Genuine Brother
Innobella™ ink the machine may not
detect the ink cartridge.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
An ink cartridge is not installed
properly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges
on page 67.)
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available, black and
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's “handshake”
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
stored in the memory as a black &
white fax.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 67.)
Comm.Error
Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail
You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open
The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
The ADF cover is not completely
closed.
Open the ADF cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Disconnected
The other person or other person's fax
machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and you
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (See Telephone
line interference / VoIP on page 100.)
Document Jam
The document was not inserted or fed
properly, or the document scanned
from the ADF was too long.
(See Using the ADF on page 30.)
Cannot Print
Replace Ink
74
(See Document jam on page 82.)
Troubleshooting
Error Message
Cause
Action
DR Mode in Use
The machine is set to Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to another
mode.
Set Distinctive Ring to Off. (See
Turning off Distinctive Ring
on page 45.)
High Temperature
The print head is too warm.
Allow the machine to cool down.
Hub is Unusable.
A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
A Hub or USB Flash memory drive
with Hub are not supported. Unplug
the device from the USB direct
interface.
Image Too Long.
The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small.
The size of your photo is too small to
trim.
Choose a larger image.
Ink Absorber Full
The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. The need to
replace these items and the time
period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
The ink absorber box or flushing box
will need to be replaced. Contact
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers on page i.)
Other reasons for cleaning are:
1
Machine automatically cleans after
clearing a printer jam.
2
Machine automatically cleans after
sitting idle for more than 45 days
(infrequent use).
B
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
75
Error Message
Cause
Action
Ink Absorber NearFull
The ink absorber box or flushing box is
nearly full.
The ink absorber box or flushing box
will need to be replaced. Call Brother
Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers on page i.)
Ink low
One or more of the ink cartridges are
near the end of their life. If a sending
machine has a color fax to send, your
machine’s “handshake” will ask that
the fax be sent as black & white. If the
sending machine has the ability to
convert it, the color fax will be printed
at your machine as a black & white
fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Ordering
accessories and supplies on page ii
and Replacing the ink cartridges
on page 67.)
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either corrupted,
improperly formatted, or there is a
problem with the memory card.
Put the card firmly into the slot again to
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full.
The memory card or USB Flash
memory drive you are using has no
available space or already contains
999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains less than 999 files.
Try deleting unused files to free some
space and try again.
No Caller ID
There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID feature
call your telephone company. (See
Caller ID in chapter 5 of the Advanced
User’s Guide.)
No File
The memory card or USB Flash
memory drive in the media drive does
not contain a .JPG file.
Put the correct memory card or USB
Flash memory drive into the slot again.
No Ink Cartridge
An ink cartridge is not installed
properly.
Take out the new ink cartridge and reinstall it slowly until it clicks. (See
Replacing the ink cartridges
on page 67.)
76
Troubleshooting
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or paper
is not properly loaded in the paper
tray.
Do one of the following:
 Refill the paper in the paper tray,
and then press Black Start or
Color Start.
 Remove the paper and load it
again and then press Black Start
or Color Start. (See Loading
paper and other print media
on page 11.)
The paper is jammed in the machine.
Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 83.
If you see this error often when making
a duplex copy or duplex print, the
paper feed rollers may be stained with
ink. Clean the paper feed rollers. (See
Cleaning the paper feed rollers in
appendix A of the Advanced User's
Guide.)
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick-up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
The Jam Clear Cover is not closed
properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam
or paper jam on page 83.)
The paper was not inserted in the
Remove the paper and re-insert it in
center position of the manual feed slot. the center of the manual feed slot, and
then press Black Start or
Color Start. (See Loading paper in
the manual feed slot on page 18.)
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a One Touch or
Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial
number. (See Storing One Touch Dial
numbers on page 53 and Storing
Speed Dial numbers on page 54.)
77
B
Error Message
Cause
Action
Out of Fax Memory
The fax memory is full.
Do one of the following:
 Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive. (See Turning
off Memory Receive operations in
chapter 4 of the Advanced User’s
Guide.)
 Print the faxes that are in the
memory. (See Printing a fax from
the memory in chapter 4 of the
Advanced User’s Guide.)
Out of Memory
The machine's memory is full.
Copy operation in progress
Press Stop/Exit and wait until the
other operations in progress finish and
then try again.
Paper Jam [Front]
The memory card or USB Flash
memory drive you are using does not
have enough free space to scan the
document.
Delete unused files from your memory
card or USB Flash memory drive to
make some free space and then try
again.
Paper is jammed in the machine.
Remove the jammed paper by
following the steps in Paper is jammed
at the front of the machine on page 83.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Paper Jam [Front,
Rear]
Paper is jammed in the machine.
Remove the jammed paper by
following the steps in Paper is jammed
at the front and back of the machine
on page 85.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
More than one sheet of paper was
placed in the manual feed slot.
—OR—
Another sheet of paper was placed in
the manual feed slot before the LCD
showed
Put paper in Manual Feed Slot
Then Press Start.
78
Do not put more than one sheet of
paper in the manual feed slot at any
one time. Wait until the LCD shows
Put paper in Manual Feed Slot
Then Press Start before you feed
the next sheet of paper in the manual
feed slot.
Remove the jammed paper by
following the steps in Paper is jammed
at the front and back of the machine
on page 85.
Troubleshooting
Error Message
Cause
Action
Paper Jam [Rear]
Paper is jammed in the machine.
Remove the jammed paper by
following the steps in Paper is jammed
at the back of the machine on page 84.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick-up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
The machine has a mechanical
problem.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 81.)
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
Please Disconnect
USB Device.
A broken device has been connected
to the USB direct interface.
Unplug the device from the USB direct
interface, then press On/Off to turn
the machine off and then on again.
A USB device or USB Flash memory Unplug the device from the USB direct
interface. Turn the machine off and
drive that is not supported has been
connected to the USB direct interface. then on again.
For more information, visit us at
http://solutions.brother.com/.
Wrong Ink Color
Wrong Paper Size
A color ink cartridge has been installed
in the Black ink cartridge position.
The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their
proper positions.
1
Check that the paper size you
choose matches the size of paper
in the tray.
2
Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size.
3
After you have checked the paper
size and the paper position, press
Black Start or Color Start to
continue printing.
79
B
Error Message
Cause
Action
Wrong Tray Setting
The machine’s Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
1
Press Tray Setting, and make
sure the machine’s Paper Size and
Tray Use settings match the size
of paper in the tray you are using.
(See Paper Size and Type
(MFC-J6710DW) on page 24 and
Tray use in Copy mode
(MFC-J6710DW only)
on page 24.)
2
After you have checked the paper
size and tray use settings, press
a or b to choose
Restart Printing, and press
OK to continue printing.
(MFC-J6710DW)
80
Troubleshooting
Error animation
B
f
 If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward.
Transferring your faxes or Fax
Journal report
Press Stop/Exit.
 Enter the fax number to which faxes
will be forwarded.
g
Transferring faxes to your PC
 Unable to Init. XX
 Unable to Print XX
 Unable to Scan XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 81 or Transferring faxes to your PC
on page 81.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 82.)
a
Press Stop/Exit to interrupt the error
temporarily.
b
Make sure you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receiving on the PC.
(For details see PC-FAX receiving in the
Software User’s Guide.)
c
Make sure you have set PC-Fax
Receive on the machine. (See PC-Fax
Receive (Windows® only) in chapter 4 of
the Advanced User’s Guide.)
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
d
Do one of the following:
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
b
c
B
You can transfer the faxes from your
machine's memory to your PC.
 Unable to Clean XX
a
Press Black Start.
B
If the LCD shows:
Transferring faxes to another fax
machine
Do one of the following:
 To transfer all faxes to your PC,
press 1. You will be asked if you want
to also turn on backup print.
Press Stop/Exit to interrupt the error
temporarily.
 To exit and leave the faxes in the
memory, press 2.
Press Menu.
Press a or b to choose Service.
Press OK.
d
Press a or b to choose
Data Transfer.
Press OK.
e
Press a or b to choose Fax Transfer.
Press OK.
e
Press Stop/Exit.
81
B
Transferring the Fax Journal report to
another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Set your
Station ID in the Quick Setup Guide.)
a
Press Stop/Exit to interrupt the error
temporarily.
b
c
Press Menu.
d
Press a or b to choose
Data Transfer.
Press OK.
Press a or b to choose Service.
Press OK.
e
Press a or b to choose
Report Trans.
Press OK.
f
Enter the fax number to which the Fax
Journal report will be forwarded.
g
Press Black Start.
Document jam
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
d
e
Close the ADF cover.
Pull the jammed document out to the
right.
Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover properly by pressing it down in
the middle.
82
B
B
B
Troubleshooting
Document is jammed inside the ADF
unit
a
b
c
B
Take out any paper from the ADF that is
not jammed.
c
d
Close the document cover.
Press Stop/Exit.
Printer jam or paper jam
Lift the document cover.
B
Take out the jammed paper depending on
where it is jammed in the machine.
Pull the jammed document out to the
right.
Paper is jammed at the front of the
machine
B
If the LCD shows Paper Jam [Front],
follow these steps:
d
e
Unplug the machine from the AC power
outlet.
b
Pull the paper tray (1) completely out of
the machine.
1
Close the document cover.
Press Stop/Exit.
Removing small documents jammed
in the ADF
a
b
a
Lift the document cover.
B
c
Pull out the jammed paper (1).
Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
B
1
83
d
Lift the Jam Clear flap, and remove the
jammed paper.
Paper is jammed at the back of the
machine
If the LCD shows Paper Jam [Rear],
follow these steps:
a
Unplug the machine from the AC power
outlet.
Note
Make sure you remove paper from the
manual feed slot, and then close it.
b
e
Open the Jam Clear Cover (1) at the
back of the machine.
Put the paper tray firmly back in the
machine.
1
c
Note
Make sure you pull out the paper support
until it clicks.
f
Re-connect the power cord.
Note
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 88.)
84
Pull the jammed paper out of the
machine.
B
Troubleshooting
d
b
Close the Jam Clear Cover. Make sure
the cover is closed properly.
Pull paper tray #1 (1) and then
tray #2 (2) (MFC-J6710DW) completely
out of the machine.
1
e
Re-connect the power cord.
Paper is jammed at the front and back
of the machine
2
B
If the LCD shows
Paper Jam [Front, Rear], follow these
steps:
a
Unplug the machine from the AC power
outlet.
c
Pull out the jammed paper (1).
Note
Make sure you remove paper from the
manual feed slot, and then close it.
1
B
1
85
d
e
Lift the flap, and remove the jammed
paper.
(With trays removed, go to step e.)
86
Close the Jam Clear Cover. Make sure
the cover is closed properly.
h
Put paper tray #1 (1) and then
tray #2 (2) firmly back in the machine.
Open the Jam Clear Cover (1) at the
back of the machine.
1
f
g
Pull the jammed paper out of the
machine.
1
2
Troubleshooting
i
Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover (1) into the open position.
Make sure that there is no jammed
paper left in the corners of the machine.
j
Gently close the scanner cover using
the finger holds on each side.
1
CAUTION
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down Stop/Exit until the print
head moves to the middle. Then unplug
the machine from the power source, and
take out the paper.
Be careful not to trap your fingers under the
scanner cover.
Always use the finger holds provided on
each side of the scanner cover when
opening and closing it.
Note
Make sure you pull out the paper support
until it clicks.
k
Re-connect the power cord.
Note
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 88.)
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
87
B
Additional paper jam clear operations
a
Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
Note
If the print head is at the right corner as
shown in the illustration, hold down
Stop/Exit until the print head moves to the
middle.
b
Unplug the machine from the AC power
outlet.
c
Gently close the scanner cover using
the finger holds on each side.
CAUTION
B
Be careful not to trap your fingers under the
scanner cover.
Always use the finger holds provided on
each side of the scanner cover when
opening and closing it.
d
Open the manual feed slot cover.
e
Put only one sheet of letter or A4 sized
thick paper such as glossy paper in a
Landscape position in the manual feed
slot.
Push it into the manual feed slot.
Note
• We recommend you use glossy paper.
• If you don't push the paper deep into the
manual feed slot, the machine will not feed
it when you re-connect the power cord.
88
Troubleshooting
f
Re-connect the power cord.
The paper you placed in the manual
feed slot will be fed through the machine
and ejected.
g
Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
Make sure that a piece of paper is not
still jammed inside the machine.
Gently close the scanner cover using
the finger holds on each side.
B
89
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you are having difficulty with your machine
Printing
Difficulty
Suggestions
No printout.
Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 67.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 73.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 67.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXXX (where XXXXX is your model
name), and make sure that Use Printer Offline is unchecked.
90
B
Troubleshooting
Printing (continued)
Difficulty
Suggestions
Poor print quality.
Check the print quality. (See Checking the print quality on page 71.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows® or Printing and Faxing for Macintosh in the Software User’s
Guide and Paper Type on page 23.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Genuine
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their
original packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored properly before use.
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother
supplies may affect the print quality, hardware performance, and machine
reliability.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 26.)
The recommended environment for your machine is between 68 F to 91 F
(20 C to 33 C).
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 70.)
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 26.)
The machine prints blank pages.
Clean the print head. (See Cleaning the print head on page 70.)
Make sure you are using Genuine Brother Innobella™ Ink.
Characters and lines are blurred.
Check the printing alignment. (See Checking the print alignment on page 72.)
Printed text or images are skewed.
Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media on page 11.)
Make sure the Jam Clear Cover is closed properly.
Smudge or stain at the top center of
the printed page.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 26.)
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 26.) Don't handle the paper until the ink is
dry.
B
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen in appendix A of the Advanced User’s Guide.)
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 11.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
91
Printing (continued)
Difficulty
Suggestions
The printouts are wrinkled.
(Windows® users)
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing.
(Macintosh users)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Genuine Brother Innobella™ Ink.
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Color Settings, and make sure you uncheck
Color Enhancement (True2Life).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh in the Software
User’s Guide.)
True2Life™ is not working properly.
If the image data is not full color in your application (such as 256 color), True2Life™
will not work. Use at least 24 bit color data with the True2Life™ feature.
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers in
appendix A of the Advanced User’s Guide.)
Machine feeds multiple pages.
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 11.)
Load only one size of paper and one type of paper in the paper tray at any one
time.
Make sure the Base Pad in the paper tray is not dirty. (See Cleaning the paper
pick-up rollers in appendix A of the Advanced User’s Guide.)
If there are only a few sheets of paper in the paper tray the machine may not pick
them up properly. Make sure there are at least 10 sheets of paper in the tray.
There is a paper jam.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam on page 83.)
Paper jam reoccurs.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
clear operations on page 88.)
The paper jams when you use
duplex copy or duplex print.
Use one of the jam prevention settings, DX1 or DX2. For copying, see Duplex
(2-sided) copying in chapter 7 of the Advanced User’s Guide;
for printing see Duplex / Booklet for Windows® or Duplex Printing for Macintosh in
the Software User's Guide.
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (See Cleaning the paper
feed rollers in appendix A of the Advanced User's Guide.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 11.)
Machine does not print from
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh in the Software User’s Guide.)
®
®
Adobe Illustrator .
92
Troubleshooting
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving.
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black & white.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
(See Replacing the ink cartridges on page 67.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 of the
Advanced User’s Guide.)
Telephone Line or Connections
Difficulty
Suggestions
Dialing does not work.
(No dial tone)
Check that the machine is plugged in and that the On/Off key is on.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change the Tone/Pulse setting. (See the Quick Setup Guide.)
Verify that the telephone line and jack are working by connecting a known working
telephone and telephone line to the jack. Then lift the external telephone’s handset
and listen for a dial tone. If there is no dial tone, ask your telephone company to
check the line and/or jack.
The machine does not answer
when called.
Make sure the machine is in the correct Receive Mode for your setup.
(See Choose the correct Receive Mode on page 37.) Check for a dial tone. If
possible, call your machine to hear it answer. If there is still no answer, check that
the telephone line cord is plugged into the telephone wall jack and the LINE jack
of the machine. If there is no ringing when you call your machine, ask your
telephone company to check the line.
B
93
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Choose the correct Receive Mode on page 37.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
please see Voice Mail on page 43.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
please see Distinctive Ring on page 44.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must answer
every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
 If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to
1 ring. (See Ring Delay on page 40.)
 If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
 If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
 If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
 If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
94
Troubleshooting
Receiving Faxes (continued)
Difficulty
Suggestions
Cannot receive a fax.
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly. (See Connecting an external TAD (telephone answering device)
on page 46.)
(continued)
1
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
2
Remove the protective cap from your Brother machine’s EXT. jack, and then
plug the telephone line cord from your answering machine into the EXT. jack.
3
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
 Record five seconds of silence at the beginning of your outgoing
message.
 Limit your speaking to 20 seconds.
 End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l 5 1 and Start to send a fax.”
5
Set your answering machine to answer calls.
6
Set your Brother machine’s Receive Mode to External TAD. (See Choose
the correct Receive Mode on page 37.)
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone. (See Easy Receive on page 41.)
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference / VoIP on page 100.)
B
95
Sending Faxes
Difficulty
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that the FAX
key is illuminated.
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports in
chapter 6 of the Advanced User’s Guide.)
Transmission Verification Report
says “RESULT:NG”.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get “RESULT:NG” on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (see Turning off Memory Receive operations in
chapter 4 of the Advanced User’s Guide), print fax messages in memory (see
Printing a fax from the memory in chapter 4 of the Advanced User’s Guide) or
cancel a Delayed Fax or Polling Job. (see Canceling a fax in progress on page 35
and Checking and canceling waiting jobs in chapter 3 of the Advanced User’s
Guide.) If the problem continues, ask the telephone company to check your
telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP).
(See Telephone line interference / VoIP on page 100.)
Sent faxes are blank.
Make sure you are loading the document properly. (See Loading documents
on page 30.)
Poor fax send quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 69.)
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 69.)
Handling Incoming Calls
Difficulty
Suggestions
The machine “Hears” a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
(See Easy Receive on page 41.)
Sending a fax call to the machine.
If you answered on an extension telephone, press your Fax Receive Code (the
factory setting is l 5 1). If you answered on the external telephone (connected to
the EXT. jack), press Start to receive the fax. When your machine answers, hang
up.
96
Troubleshooting
Handling Incoming Calls (continued)
Difficulty
Suggestions
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty
Suggestions
Cannot make a copy.
Make sure that the COPY
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 31.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner on page 69.)
Copies are blank.
Make sure you are loading the document properly. (See Loading documents
on page 30.)
Fit to Page does not work properly.
Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
key is illuminated.
Scanning Difficulties
Difficulty
Suggestions
TWAIN or WIA errors appear when
®
starting to scan. (Windows )
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™12SE with OCR, click File,
Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User’s Guide.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 31.)
OCR does not work.
Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager from:
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
97
B
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
(Windows® users only)
Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
Removable Disk does not work
properly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
 Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick
Setup Guide.)
 Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in
again.
3
If you have tried “Eject” from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
4
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Borderless
printing and Cropping in chapter 8 of the Advanced User’s Guide.)
98
Troubleshooting
Network Difficulties
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 of the Advanced
User’s Guide.) and check the current Network settings printed in this list.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide for more information.)
The network scanning feature does
not work.
(Windows® users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows® users only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
The Brother software cannot be
installed.
(Windows® users)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings.
Press Menu key, choose Network and then press OK. Choose
Network Reset.
For details, see the Network User’s Guide.
99
B
Dial Tone
Setting the dial tone to Detection will shorten
the dial detect pause.
a
b
c
d
e
Press Menu.
Press a or b to choose
Initial Setup.
Press OK.
Press a or b to choose Dial Tone.
Press d or c to choose Detection or
No Detection.
Press OK.
B
Telephone line
interference / VoIP
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you change the modem speed to minimize
errors in fax operations.
a
b
Press Menu.
Press a or b to choose
Initial Setup.
Press OK.
c
Press a or b to choose
Compatibility.
d
Press d or c to choose High, Normal or
Basic(for VoIP).
Press Stop/Exit.
 Basic(for VoIP) reduces the
modem speed to 9,600 bps and
turns off color fax receiving and
ECM, except for color fax sending.
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
 Normal sets the modem speed at
14,400 bps.
 High increases the modem speed to
33,600 bps. (factory setting)
Press OK.
e
Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an internet connection,
rather than a traditional phone line.
100
B
Troubleshooting
Machine Information
Checking the serial number
3 All Settings
B
You can restore all settings to their factory
defaults.
B
You can see the machine’s serial number on
the LCD.
Brother strongly recommends you use this
operation when you dispose of the
machine.
a
b
Press Menu.
c
Press a or b to choose Serial No.
Press OK.
How to reset the machine
d
Press Stop/Exit.
a
b
Note
Unplug the interface cable before you
choose Network or All Settings.
Press a or b to choose Machine Info.
Press OK.
Reset functions
B
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the
password and IP address information.
Press Menu.
Press a or b to choose
Initial Setup.
Press OK.
c
Press a or b to choose Reset.
Press OK.
d
Press a or b to choose the type of reset
you want to use.
Press OK.
Press 1 to confirm.
e
Press 1 to reboot the machine.
2 Speed Dial&Fax
Speed Dial & Fax resets the following
settings:
B
 Speed Dial
(Speed-Dial and Setup Groups)
 Programmed fax jobs in the memory
(Polled Transmit, Delayed Fax and
Delayed Batch Transmission)
B
 Station ID
(Name and Number)
 Remote Fax Options
(Fax Forwarding and Paging)
 Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
 History
(Caller ID history and Outgoing Call)
 Faxes in memory
101
C
Menu and features
On-screen
programming
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
102
C
C
Menu and features
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu (
)
Level1
Level2
Level3
Options
Descriptions
Page
Ink
Test Print
—
Print Quality
Lets you check the print
quality or alignment.
71
Lets you clean the print
head.
70
See 1.
Alignment
Cleaning
—
Black
Color
All
General Setup
Ink Volume
—
—
Lets you check the
available ink volume.
Mode Timer
—
Off
Sets the time to return to
Fax mode.
0Sec
30Secs
1Min
2Mins*
5Mins
Tray Setting
Tray#1
(MFC-J6710DW)
Paper Type
(Options)
Sets the type of paper in
the paper tray #1.
24
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size
(Options)
Sets the size of paper in
the paper tray #1.
Letter*
Legal
Ledger
C
A4
A5
A3
Executive
4"x6"
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
103
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Tray Setting
Tray#2
Paper Type
24
(Continued)
(MFC-J6710DW)
(Option)
Sets the type of paper in
the paper tray #2.
(Continued)
Plain Paper*
Paper Size
(Options)
Sets the size of paper in
the paper tray #2.
Letter*
Legal
Ledger
A4
A3
Executive
Tray Use:Copy
Tray#1
Tray#2
Choose the tray that will
be used for Copy mode.
24
Choose the tray that will
be used for Fax mode.
25
Sets the type of paper in
the paper tray.
23
Sets the size of paper in
the paper tray.
23
Auto Select*
Tray Use:Fax
Tray#1
Tray#2
Auto Select*
Paper Setting
Paper Type
Plain Paper*
Inkjet Paper
(MFC-J6510DW)
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size
Letter*
Legal
Ledger
A4
A5
A3
Executive
4"x6"
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
104
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Volume
Ring
Off
Adjusts the ring volume.
See 1.
(Continued)
Low
Med*
High
Beeper
Off
Low*
Adjusts the volume level
of the beeper.
Med
High
Speaker
Off
Low
Adjusts the volume level
of the speaker.
Med*
High
Auto Daylight
—
On
Off*
LCD Settings
Backlight
Light*
Med
Change this setting to On
if you want the machine to
change automatically for
Daylight Saving Time.
You can adjust the
brightness of the LCD
backlight.
Dark
Dim Timer
Off
10Secs
You can set how long the
LCD backlight stays on
after the last key press.
20Secs
30Secs*
Wallpaper
1*
2
You can choose the
wallpaper of the LCD.
3
4
Sleep Mode
—
1Min
2Mins
3Mins
You can choose how long
the machine must be idle
before it goes into sleep
mode.
5Mins*
10Mins
C
30Mins
60Mins
LGR - Short
Grain
1
—
On
Off*
Turn on this setting when
you use Ledger short
grain paper.
25
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
105
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Function Lock
Set Password
—
See 1 .
Lock OffiOn
—
Setup User
—
You can restrict selected
machine operation for up
to 10 restricted users and
all other non-authorized
Public users.
Ring Delay
0
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
40
Sets the pseudo/doublering time in Fax/Tel mode.
40
Receives fax messages
without pressing Start.
41
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
49
Reduces the size of
incoming faxes.
See 1 .
(Continued)
Fax
Setup Receive
1
2
3
4*
F/T Ring Time
20Secs*
30Secs
40Secs
70Secs
Easy Receive
On*
Off
Remote Codes
On*
(l51, #51)
Off
Auto Reduction
On*
Off
Memory Receive
Off*
Fax Forward
Paging
Fax Storage
PC Fax Receive
You can set the machine
to either forward fax
messages, call your
pager, store incoming
faxes in the memory (so
you can retrieve them
while you are away from
your machine), or send
faxes to your PC.
If you choose Fax Forward
or PC-Fax Receive, you
can turn on the safety
feature Backup Print.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
106
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
Fax
Report Setting
Transmission
On
Initial setup for
Transmission Verification
Report and Fax Journal
Report.
36
(Continued)
On+Image
Off*
Off+Image
Off2
Off2+Image
Journal Period
See 1.
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Print Fax
—
—
Prints incoming faxes
stored in the memory.
Remote Access
—
---
Set your own code for
Remote Retrieval.
Remaining Jobs
—
—
Check which jobs are in
the memory and lets you
cancel chosen jobs.
Miscellaneous
Distinctive
Off*
Uses the Telephone
company's Distinctive
Ring subscriber service to
register the ring pattern
with the machine.
44
View or print a list of the
last 30 Caller IDs stored in
the memory.
See 1.
Set (On)
Caller ID
Area Code
(USA only)
Set up your 3-digit area
code only if you do not dial
it within your own area
code.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
107
Network menu
Level1
Level2
Level3
Level4
Options
Descriptions
Network
Wired LAN
TCP/IP
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
APIPA
On*
Off
IPv6
On
Off*
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
108
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
Enable or disable
the IPv6 protocol.
Menu and features
Level1
Level2
Level3
Level4
Options
Descriptions
Network
Wired LAN
Ethernet
—
Auto*
(Continued)
(Continued)
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
WLAN
MAC Address
—
—
You can see your
machine’s MAC
address from the
control panel.
TCP/IP
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
Node Name
BRWXXXXXXXXXXXX
Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
109
C
Level1
Level2
Level3
Level4
Options
Descriptions
Network
WLAN
TCP/IP
APIPA
On*
(Continued)
(Continued)
(Continued)
Automatically
allocates the IP
address from the
link-local address
range.
Off
IPv6
On
Off*
Setup Wizard
—
—
You can
manually
configure your
print server for a
wireless network.
WPS/AOSS
—
—
You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN Code
—
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
WLAN Status
Status
—
You can see the
current wireless
network status.
Signal
—
You can see the
current wireless
network signal
strength.
SSID
—
You can see the
current SSID.
Comm. Mode
—
You can see the
current
Communication
Mode.
—
—
You can see your
machine’s MAC
address from the
control panel.
MAC Address
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
110
Enable or disable
IPv6 protocol for
a wireless LAN.
Menu and features
Level1
Level2
Level3
Level4
Options
Descriptions
Network
E-mail/IFAX
Mail Address
—
—
(Continued)
(Available after
IFAX is
downloaded)
Enter the mail
address. (Up to
60 characters)
Setup Server
SMTP Server
Name
(Up to 30
characters)
Enter the SMTP
server address.
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
SMTP Port
[00001-65535]
Enter the SMTP
port number.
Auth. for SMTP
None*
Selects the
Security method
for E-mail
notification.
SMTP-AUTH
POP bef.SMTP
POP3 Server
Name
(Up to 30
characters)
Enter the POP3
server address.
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
POP3 Port
[00001-65535]
Enter the POP3
port number.
Mailbox Name
—
Enter the mail
box name. (Up to
20 characters)
Mailbox Pwd
—
Enter the
password to login
to the POP3
server. (Up to
20 characters)
APOP
On
Enables or
disables APOP.
Off*
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
C
111
Level1
Level2
Level3
Level4
Options
Descriptions
Network
E-mail/IFAX
Setup Mail RX
Auto Polling
On*
(Continued)
(Available after
IFAX is
downloaded)
Automatically
checks the POP3
server for new
messages.
Off
(Continued)
Poll Frequency
10Min(s)*
Sets the interval
for checking for
new messages
on the POP3
server.
Header
All
Selects the
contents of the
mail header to be
printed.
Subject+From+
To
None*
Del Error Mail
On*
Off
Notification
On
MDN
Deletes error
mails
automatically.
Receives
notification
messages.
Off*
Setup Mail TX
Sender Subject
—
Displays the
subject that is
attached to the
Internet Fax data.
Size Limit
On
Limits the size of
E-mail
documents.
Off*
Notification
On
Off*
Setup Relay
Rly Broadcast
On
Off*
Relays a
document to
another fax
machine.
Relay Domain
RelayXX:
Registers the
Domain name.
Relay Report
On
Prints the Relay
Broadcast
Report.
Off*
Time Zone
—
UTCXXX:XX
—
Sets the time
zone for your
country.
Network I/F
—
Wired LAN*
—
You can choose
the network
connection type.
—
Restore all
network settings
to factory default.
WLAN
Network Reset
—
—
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
112
Sends
notification
messages.
Menu and features
Menu (
) (continued)
Level1
Level2
Level3
Options
Descriptions
Page
Print Reports
Transmission
—
—
See 1.
Help List
—
—
Prints these lists and
reports.
Quick Dial
—
Alphabetic Order
Numeric Order
Fax Journal
—
—
User Settings
—
—
Network Config
—
—
WLAN Report
—
—
Caller ID hist.
—
—
Machine Info.
Serial No.
—
—
Lets you check the serial
number of your machine.
101
Initial Setup
Receive Mode
—
Fax Only*
Choose the receive mode
that best suits your needs.
37
See 2.
Fax/Tel
External TAD
Manual
Date&Time
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
Station ID
—
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
Tone/Pulse
(Canada only)
—
Dial Tone
—
Tone*
Pulse
Detection
No Detection*
Dial Prefix
—
On
Off*
Compatibility
Choose the dialing mode.
—
High*
Normal
You can shorten the dial
tone detect pause.
100
Sets a prefix number that
will always be added
before the fax number
every time you dial.
See 1.
Adjusts the modem speed
to help resolve
transmission problems.
100
Basic(for VoIP)
1
See Advanced User’s Guide.
2
See Quick Setup Guide.
C
The factory settings are shown in Bold with an asterisk.
113
Level1
Level2
Level3
Options
Descriptions
Page
Initial Setup
Reset
Network
—
Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
101
Speed Dial&Fax
—
Deletes all stored
Speed Dial numbers and
restores the Station ID,
Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
All Settings
—
Resets all the machine’s
settings back to the
settings that were set at
the factory.
Local Language
(USA only)
—
English*
Allows you to change the
LCD language for your
country.
Local Language
—
(Continued)
Spanish
(Canada only)
1
See Advanced User’s Guide.
2
See Quick Setup Guide.
English*
French
The factory settings are shown in Bold with an asterisk.
114
Allows you to change the
LCD language for your
country.
See 2 .
Menu and features
FAX (
)
Level1
Level2
Level3
Options
Descriptions
Page
Speaker
—
—
Off
Adjusts the volume level of
the speaker.
See 1.
(Appears after
pressing Hook)
Low
Med*
High
Fax Resolution
—
—
Standard*
Fine
Sets the resolution for
outgoing faxes.
S.Fine
Photo
Contrast
—
—
Auto*
Light
Changes the lightness or
darkness of faxes you send.
Dark
Glass ScanSize
—
—
Letter*
Legal
Ledger
To fax a Legal, Ledger, A3 or
A4 size document, you'll
need to change the
Glass ScanSize setting.
35
A4
A3
Internet Fax
—
—
—
You can send and receive
fax documents using the
Internet.
See 2.
Search
—
Alphabetic Order
You can dial by pressing only
a few keys (and Start).
52
(Available after
IFAX is
downloaded)
Phone Book
Numeric Order
Outgoing Call
Set One Touch
—
—
You can store One Touch
Dial numbers, so you can
dial by pressing only a few
keys (and Start).
53
Set Speed Dial
—
—
You can store Speed Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
54
Setup Groups
—
—
You can set up Group
numbers for Broadcasting.
See 1.
Send a fax
—
—
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to Speed Dial,
or delete it.
Add To Phone
Book
Delete
1
See Advanced User’s Guide.
2
See Network User’s Guide.
C
The factory settings are shown in Bold with an asterisk.
115
Level1
Level2
Level3
Options
Descriptions
Page
Caller ID hist.
Send a fax
—
—
You can choose a number
from the Caller ID history and
then send a fax to it, add it to
Speed Dial, or delete it.
See 1 .
—
Fax/Tel*
You can send the same fax
message to more than one
fax number.
Add To Phone
Book
Delete
Broadcasting
Dial Type
(Available after
IFAX is
downloaded)
Add Number
E-Address
—
—
—
On
Phone Book
Complete
Delayed Fax
—
Off*
Batch TX
—
—
On
Off*
Real Time TX
—
—
On
Off*
Polled TX
—
—
On
Off*
Polling RX
—
—
On
Off*
Overseas Mode
—
—
On
Off*
Set New Default
—
—
Fax Resolution
Contrast
Sets the time of day in
24-hour format that the
delayed faxes will be sent.
Combines delayed faxes to
the same fax number at the
same time of day into one
transmission.
You can send a fax without
using the memory.
Sets up your machine with a
document to be retrieved by
another fax machine.
Sets up your machine to poll
another fax machine.
If you are having difficulty
sending faxes overseas, set
this to On.
You can save your fax
settings.
Glass ScanSize
Real Time TX
Factory Reset
—
—
1
See Advanced User’s Guide.
2
See Network User’s Guide.
—
The factory settings are shown in Bold with an asterisk.
116
You can restore all settings
to the factory settings.
Menu and features
SCAN (
)
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to File
—
—
—
You can scan a black & white
or a color document into your
computer.
See 1 .
Scan to Media
(when a memory
card or USB
Flash memory
drive is inserted)
Quality
—
Color 100
You can choose the scan
resolution and file format for
your document.
63
To scan a Legal, Ledger, A3
or A4 size document, you'll
need to change the
Glass ScanSize setting.
See 2 .
Color 200*
Color 300
Color 600
B/W 100
B/W 200
B/W 300
File Type
—
(If you choose
color option in
Quality setting)
PDF*
JPEG
(If you choose
B&W option in
Quality setting)
TIFF
PDF*
Glass ScanSize
—
Letter*
Legal
Ledger
A4
A3
File Name
—
—
You can rename the file.
63
Auto Crop
—
On
Scan multiple documents
placed on the scanner glass to
a memory card or USB Flash
memory drive one at a time.
See 2 .
Off*
Set New Default
—
Quality
File Type
Glass ScanSize
You can save your scan
settings as the default
settings.
Auto Crop
Factory Reset
—
—
C
You can restore all settings to
the original factory default
settings.
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
This function is available after you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
The factory settings are shown in Bold with an asterisk.
117
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to
Network
(Profile Name)
—
—
You can send a scanned data
to a CIFS server on your local
network or on the internet.
See 1.
Scan to FTP
(Profile Name)
—
—
You can send a scanned data
via FTP.
Scan to E-mail
PC
—
—
You can scan a black & white
or a color document into your
E-mail application.
E-mail Server
Manual
—
(Available after
IFAX is
downloaded)
You can enter an E-mail
address using the dial pad.
Phone Book
Alphabetic
Order
You can search for an E-mail
address that you have stored
in the machine.
Numeric Order
Quality
Color 100
Color 200*
Chooses the file format to
send the scanned data via
E-mail server.
Color 300
Color 600
B/W 100
B/W 200
B/W 300
File Type
(If you choose
color option in
Quality setting)
PDF*
JPEG
(If you choose
B&W option in
Quality setting)
TIFF
PDF*
Glass ScanSize
Letter*
Legal
Ledger
To scan a Legal, Ledger, A3
or A4 size document, you’ll
need to change the
Glass ScanSize setting.
A4
A3
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
This function is available after you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
The factory settings are shown in Bold with an asterisk.
118
Menu and features
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to E-mail
E-mail Server
Set New Default
Quality
See 1 .
(Continued)
(Available after
IFAX is
downloaded)
You can save your scan
settings.
(Continued)
File Type
Glass ScanSize
You can restore all settings to
the factory settings.
Factory Reset
Scan to OCR 3
—
—
—
You can have your text
document converted to an
editable text file.
Scan to Image
—
—
—
You can scan a color picture
into your graphics application.
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
This function is available after you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
The factory settings are shown in Bold with an asterisk.
COPY (
)
Level1
Level2
Level3
Options
Descriptions
Page
Quality
—
—
Fast
Choose the Copy resolution
for the next copy.
See 1.
Choose the paper type that
matches the paper in the
tray.
57
Choose the paper size that
matches the paper in the
tray.
57
Normal*
Best
Paper Type
—
—
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size
—
—
Letter*
Legal
Ledger
C
A4
A5 (tray #1 only)
A3
Executive
4"x6"
(tray #1 only)
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
119
Level1
Level2
Level3
Options
Descriptions
Page
Tray Select
—
—
Tray#1
Choose the tray that will be
used for Copy mode.
58
See 1 .
(MFC-J6710DW)
Tray#2
Auto Select*
Enlarge/Reduce
100%*
—
—
—
Enlarge
—
198% 4"x6"iA4
You can choose the
enlargement ratio for the
next copy.
186% 4"x6"iLTR
130% LTRiLGR
104% EXEiLTR
Reduce
—
97% LTRiA4
93% A4iLTR
You can choose the
reduction ratio for the next
copy.
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
64% LGRiLTR
46% LTRi4"x6"
Fit to Page
—
—
Your machine will adjust
the size automatically to the
paper size you set.
Custom(25-400%)
—
—
You can enter an
enlargement or reduction
ratio.
Density
—
—
Stack/Sort
—
—
Adjusts the density of
copies.
Stack*
Sort
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
120
You can choose to stack or
sort multiple copies.
Menu and features
Level1
Level2
Level3
Options
Descriptions
Page
Page Layout
—
Off(1 in 1)*
You can make N in 1 or
Poster copies.
See 1.
2 in 1 (L)
If you choose
Ledger or A3:
(When 2 in 1 is
chosen)
2 in 1 (ID)
LGRx2 i LGRx1
4 in 1 (P)
LTRx2 i LGRx1
4 in 1 (L)
A3x2 i A3x1
1 to 2
A4x2 i A3x1
Poster(2 x 1)
(When poster 2x2
is chosen)
2 in 1 (P)
Poster(2 x 2)
Poster(3 x 3)
LGRx1 i LGRx4
LTRx1 i LGRx4
A3x1 i A3x4
A4x1 i A3x4
Skew Adjustment
—
—
Auto*
Off
Duplex Copy
On
Flip Type
LongEdge Flip(P)*
LongEdge Flip(L)
ShortEdge Flip(P)
If your scanned copy is
skewed, your machine can
correct the data
automatically.
Enables or disables duplex
printing. You can also
choose long edge or short
edge duplex printing.
ShortEdge Flip(L)
Advanced
Normal*
DX1
DX2
Advanced
Settings
A3/LGR DX
Setting
Fit to Page*
Off*
—
—
—
—
Off*
Keep Scale
Ink Save Mode
Thin Paper Copy
You can choose various
settings for copy such as
Book Copy and
Watermark Copy.
Book Copy
Watermark Copy
1
C
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
121
Level1
Level2
Level3
Options
Descriptions
Page
Set New Default
—
—
Quality
You can save your copy
settings.
See 1 .
Tray Select
(MFC-J6710DW)
Enlarge/Reduce
Density
Page Layout
Skew Adjustment
Ink Save Mode
Thin Paper Copy
Duplex Copy
Factory Reset
—
1
—
—
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
122
You can restore all settings
to the factory settings.
Menu and features
Watermark Copy Settings
Option1
Option2
Option3
Option4
Descriptions
Page
Template
Text
—
CONFIDENTIAL*
Uses a template to place
text into your document as
a Watermark.
See 1.
DRAFT
COPY
Position
A
B
C
D
E*
F
G
H
I
Pattern
Size
Small
Medium*
Large
Angle
-90
-45*
0
45
90
Transparency
-2
-1
0*
+1
+2
Color
Red
Orange
Yellow
C
Blue
Green
Purple
Black*
Apply
1
—
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
123
Option1
Option2
Option3
Option4
Descriptions
Page
Media
(Select image
from media)
Position
A
Places a logo or text into
your document as a
Watermark using an image
from removable media.
See 1.
B
C
D
E*
F
G
H
I
Pattern
Size
Small
Medium*
Large
Angle
-90
-45*
0
45
90
Transparency
-2
-1
0*
+1
+2
Scan
(Set watermark
document and
press Start.)
Apply
—
Transparency
-2
-1
0*
+1
+2
Apply
1
—
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
124
You can choose the level of
transparency of the
watermark as you scan it
from a paper document.
Menu and features
PHOTO CAPTURE (
)
Level1
Level2
Level3
Options
Descriptions
Page
View Photo(s)
—
—
See the print
settings in the
following table.
You can preview your
photos on the LCD.
62
Print Index
Layout Format
—
6 Images/Line*
You can print a thumbnail
page.
See 1.
5 Images/Line
Paper Type
Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Paper Size
Letter*
A4
Print Photos
—
—
Enhance Photos
Auto Correct
—
See the print
settings in the
following table.
Enhance Skin
You can print an individual
image.
You can adjust your photos
with these settings.
Enhance Scenery
Remove Red-Eye
Night Scene
Fill Light
Whiteboard
Monochrome
Sepia
Search by Date
—
—
You can find your photos
based on date.
Print All Photos
—
—
You can print all photos in
your memory card or USB
Flash memory drive.
Slide Show
—
—
The machine starts a Slide
Show of your photos.
Trimming
—
—
You can trim your photo
and print a part of the
image.
1
C
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
125
Print Settings
Option1
Option2
Option3
Option4
Descriptions
Page
Print Quality
Normal
—
—
Choose the print quality.
See 1.
(Does not appear
when DPOF Print
is chosen.)
Photo*
Paper Type
Plain Paper
—
—
Choose the paper type.
(When A4 or
Letter is chosen)
—
Choose the paper and print
size.
—
—
Adjusts the brightness.
—
—
Adjusts the contrast.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy*
Paper Size
4"x 6"*
5"x 7"
3"x 4"
Letter
Ledger
3.5"x 5"
4"x 6"
A4
5"x 7"
A3
6"x 8"
Max. Size*
Brightness
(Does not appear
when
Enhance Photos
is chosen.)
Contrast
(Does not appear
when
Enhance Photos
is chosen.)
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
126
Menu and features
Option1
Option2
Option3
True2Life
On
White Balance
(Does not appear
when
Enhance Photos
is chosen.)
Off*
Option4
+2
+1
Descriptions
Page
Adjusts the hue of the white
areas.
See 1.
-1
-2
Sharpness
+2
+1
Enhances the detail of the
image.
-1
-2
Color Density
+2
+1
Adjusts the total amount of
color in the image.
-1
-2
Cropping
On*
—
—
Crops the image around the
margin to fit the paper size
or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted cropping.
—
—
Expands the printable area
to fit the edges of the paper.
—
—
Prints the date on your
photo.
—
—
You can save your print
settings.
—
—
You can restore all the
settings to factory settings.
Off
Borderless
On*
Off
Print Date
On
(Does not appear
when DPOF Print
is chosen.)
Off*
Set New Default
Print Quality
Paper Type
Paper Size
Brightness
Contrast
True2Life
Cropping
Borderless
C
Print Date
Factory Reset
—
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
127
Phone Book (
)
Level1
Level2
Level3
Options
Descriptions
Page
Search
—
—
Alphabetic Order
You can search for names
you have stored in the
Speed Dial memory.
52
Numeric Order
Set One Touch
—
—
—
You can store your most
frequently called numbers
on the One Touch keys.
53
Set Speed Dial
—
—
—
You can set up Speed Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
54
Setup Groups
—
—
—
You can set up Group
numbers for Broadcasting.
See 1 .
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Redial/Pause (
)
Level1
Level2
Level3
Options
Descriptions
Page
Outgoing Call
Send a fax
—
—
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to
Speed Dial, or delete it.
See 1 .
—
—
You can choose a number
from the Caller ID history
and then send a fax to it,
add it to Speed Dial, or
delete it.
Add To Phone
Book
Delete
Caller ID hist.
Send a fax
Add To Phone
Book
Delete
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Fax Preview (
)
Level1
Level2
Level3
Options
Descriptions
Page
Fax Preview
—
—
ON
You can view faxes you
send and receive on the
LCD screen.
41
OFF*
The factory settings are shown in Bold with an asterisk.
128
Menu and features
Entering Text
C
When you are setting certain menu selections, such as the Station ID, you may need to enter text
into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, #
and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces
C
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
C
If you entered an incorrect character and want to change it, press d or c to move the cursor under
the incorrect character. Then press Clear. Re-enter the correct character. You can also back up
and insert characters.
Repeating letters
C
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor
to the right before you press the key again.
C
129
Special characters and symbols
Press l, # or 0, repeatedly until you see the special character or symbol you want.
Press l
for
(space) ! " # $ % & ' ( )
Press #
for
:;<=>?@[]^_
Press 0
for
English:
ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖÚÙ0
French:
ÀÂÇÉÈÊËÎÏÔÚÙ0
Spanish:
ÁÉÍÑÓÚ0
130
+,-./m
C
D
Specifications
D
General
D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother.com/ for details.
Printer Type
Inkjet
Print Method
Black:
Piezo with 210  1 nozzle
Color:
Piezo with 210  3 nozzles
Memory Capacity
64 MB
LCD (Liquid Crystal
Display)
Wide 3.3 in. (82.8 mm) TFT Color LCD 1
Power Source
AC 100 to 120 V 50/60 Hz
Power Consumption 2
Copy Mode:
Approx. 26 W 3
Ready Mode:
Approx. 7 W
Sleep Mode:
Approx. 3.5 W
Off:
Approx. 0.3 W
1
Measured diagonally.
2
Measured when the machine is connected to the USB interface.
3
When using ADF, single-side printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
D
131
Dimensions
(MFC-J6510DW)
10.1 in.
(257 mm)
21.3 in.
(540 mm)
19.3 in.
(489 mm)
23.2 in.
(590 mm)
26.3 in.
(669 mm)
21.3 in.
(540 mm)
19.3 in.
(489 mm)
23.2 in.
(590 mm)
26.3 in.
(669 mm)
(MFC-J6710DW)
13 in.
(331 mm)
Weight
(MFC-J6510DW)
34.8 lb (15.8 kg)
(MFC-J6710DW)
40.1 lb (18.2 kg)
Noise
Operating:
50 dB or less 1
Temperature
Operating:
50 to 95 F (10 to 35 C)
Best Print Quality:
68 to 91 F (20 to 33 C)
Operating:
20 to 80% (without condensation)
Best Print Quality:
20 to 80% (without condensation)
Humidity
ADF (automatic document
feeder)
Up to 35 pages
Document Size
ADF Width: 5.8 in. to 11.7 in. (148 mm to 297 mm)
Paper: 20 lb (80 g/m2) Letter or A4 size
ADF Length: 5.8 in. to 17 in. (148 mm to 431.8 mm)
Scanner Glass Width: Max. 11.7 in. (297 mm)
Scanner Glass Length: Max. 17 in. (431.8 mm)
1
Noise depends on printing conditions.
132
Specifications
Print media
Paper Input
D
Paper Tray #1
 Paper Type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper 1 and Transparency 1 2
 Paper Size:
Letter, Ledger, A3, Legal, Executive, A4, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, Y4), Photo 4"  6",
Photo L 3.5"  5", Photo 2L 5"  7", Index Card and PostCard 3
Width: 3.5 in. - 11.7 in. (89 mm - 297 mm)
Length: 5.0 in. - 17.0 in. (127 mm - 431.8 mm)
For more details, see Paper weight and thickness on page 29.
 Maximum paper tray capacity:
Approx. 250 sheets of 20 lb (80 g/m2) plain paper
Paper Tray #2 (MFC-J6710DW)
 Paper Type:
Plain Paper
 Paper Size:
Letter, Ledger, A3, Legal, Executive, A4, JIS B4, JIS B5
Width: 7.2 in. - 11.7 in. (182 mm - 297 mm)
Length: 10.1 in. - 17.0 in. (257 mm - 431.8 mm)
For more details, see Paper weight and thickness on page 29.
 Maximum paper tray capacity:
Approx. 250 sheets of 20 lb (80 g/m2) plain paper
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 28.
D
133
Paper Input
(Continued)
Manual Feed Slot
 Paper Type:
Plain Paper, Inkjet Paper (coated paper), Glossy Paper 1,
Transparency 1 2, Envelopes and Labels
 Paper Size:
Letter, Ledger, A3, Legal, Executive, A4, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, Y4), Photo 4"  6",
Photo L 3.5"  5", Photo 2L 5"  7", Index Card and PostCard 3
Width: 3.5 in. - 11.7 in. (89 mm - 297 mm)
Length: 5.0 in. - 17.0 in. (127 mm - 431.8 mm)
For more details, see Paper weight and thickness on page 29.
 Maximum paper tray capacity:
1 sheet of special print media
Paper Output
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to
the output paper tray) 1
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 28.
134
Specifications
Fax
D
Compatibility
ITU-T Super Group 3
Modem Speed
Automatic Fallback
33,600 bps
Scanning Width
11.3 in. (288 mm) (A3)
Printing Width
11.5 in. (291 mm) (A3)
Gray Scale
Levels: 64 (B&W) / 256 (Color)
Resolution
Standard
203  98 dpi (Black)
203  196 dpi (Color)
Fine
203  196 dpi (Black/Color)
Superfine
203  392 dpi (Black)
Photo
203  196 dpi (Black)
1
One Touch Dial
16 (8  2)
Speed Dial
100 stations  2 numbers
Groups
Up to 6
Broadcasting
266 (200 Speed Dial/16 One Touch Dial/ 50 Manual Dial)
Automatic Redial
1 time after 5 minutes
Memory Transmission
Up to 400 1 pages
Out of Paper Reception
Up to 400 1 pages
“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
D
135
Copy
D
Color/Black
Yes/Yes
Copy Width
Max. 11.46 in. (291 mm)
Multiple Copies
Stacks/Sorts up to 99 pages
Enlarge/Reduce
25% to 400% (in increments of 1%)
Resolution
Prints up to 1200  1200 dpi
Duplex
 Paper Type:
Plain paper
 Paper Size:
Letter, Ledger 1, A3 1, Legal, A4, A5, Executive
1
Minimum top and bottom margins of 0.86 in. (22 mm)
136
Specifications
PhotoCapture Center™
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Compatible Media 1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 32 GB)
(Not available for music data with MagicGate™)
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 32 GB)
Memory Stick Micro™ (M2™) with Adapter
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD (16 MB to 2 GB)
miniSD with Adapter
microSD with Adapter
SDHC (4 GB to 32 GB)
miniSDHC with Adapter
microSDHC with Adapter
USB Flash memory drive 2
Resolution
Up to 1200  2400 dpi
File Extension
(Media Format)
DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
(Image Format)
Photo Print: JPEG 3, AVI 4, MOV 4
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black & White)
Color Enhancement
True2Life™
Photo Enhance
Auto Correct, Enhance Skin-Tone, Enhance Scenery,
Trimming, Slide Show, Remove Red-Eye, Night Scene, Fill
Light, Whiteboard, Monochrome and Sepia
Number of Files
Up to 999 files
(The folder inside memory cards or USB Flash memory drive is
also counted.)
Folder
File must be stored in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless
Letter, A4, Ledger, A3, Photo 4"  6", Photo 2L 5"  7" 5
1
Memory cards, adapters and USB Flash memory drive are not included.
2
USB 2.0 Standard
USB Mass Storage standard from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32
3
Progressive JPEG format is not supported.
4
Motion JPEG only
5
See Paper type and size for each operation on page 28.
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137
PictBridge
Compatibility
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Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge/ for more information.
Interface
138
USB direct interface
Specifications
Scanner
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Color/Black
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/Windows® XP/
Windows® XP Professional x64 Edition/Windows Vista®/
Windows® 7)
Mac OS X 10.4.11, 10.5.x, 10.6.x 1
WIA Compliant
Yes (Windows® XP 2/Windows Vista®/Windows® 7)
ICA Compliant
Yes (Mac OS X 10.6.x)
Color Depth
48 bit color Processing (Input)
24 bit color Processing (Output)
Resolution
Up to 19200  19200 dpi (interpolated) 3
Up to 2400  2400 dpi (optical) (Scanner Glass)
Up to 2400  1200 dpi (optical) (ADF)
Scanning Width
Up to 11.46 in. (291 mm)
Scanning Length
Up to 16.77 in. (426 mm)
Gray Scale
256 levels
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
3
Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility).
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139
Printer
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Resolution
Up to 1200  6000 dpi
Printing Width
10.76 in. [11 in. (borderless) 1] 3
Borderless
Letter, A4, Ledger, A3, A6, B4, Photo 4"  6",
Index Card 5"  8"
Photo L 3.5"  5", Photo 2L 5"  7" 2
Duplex
 Paper Type:
Plain paper
 Paper Size:
Letter, A4, Ledger 4, A3 4, Legal, A5, A6, Executive,
B4 4, B5
Print Speed 5
1
When the Borderless feature is set to On.
2
See Paper type and size for each operation on page 28.
3
When printing on Ledger size paper.
4
Minimum top and bottom margins of 0.86 in. (22 mm)
5
For detailed specifications visit http://www.brother.com/.
140
Specifications
Interfaces
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USB 1 2
Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
LAN 3
Use an Ethernet UTP cable category 5 or greater.
Wireless LAN
IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
3
See Network (LAN) on page 144 and the Network User’s Guide for detailed network specifications.
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141
Computer requirements
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SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System Version
Windows®
Operating
System 1
Windows® 2000
Professional 6
Windows® XP Home 2 5
Windows® XP
Professional 2 5
Windows® XP
Professional x64 Edition 2
Supported
PC Software
Functions
PC
Interface
For
Drivers
For
Applications
USB,
Intel® Pentium® II 64 MB 256 MB 150 MB 500 MB
PC Fax , 10/100
or equivalent
Base-TX
Scanning,
128 MB
150 MB 500 MB
Removable (Ethernet),
Wireless
Disk 7
802.11b/g/n
64-bit (Intel® 64 or
256 MB 512 MB 150 MB 500 MB
AMD64) supported CPU
Intel® Pentium® 4
or equivalent
®
64-bit (Intel 64
or AMD64)
supported CPU
Printing
Windows Server® 2003
x64 Edition (print only
via network)
10/100
Base-TX
(Ethernet),
Wireless
802.11b/g/n
Intel® Pentium®III
or equivalent
Intel® Pentium®III
or equivalent
Windows Server® 2003
R2 x64 Edition (print
only via network)
64-bit (Intel® 64
or AMD64)
supported CPU
Windows Server® 2008
(print only via network)
Intel® Pentium® 4 or
equivalent 64-bit
(Intel® 64 or AMD64)
supported CPU
Windows Server® 2008
R2 (print only via network)
64-bit (Intel® 64 or
AMD64) supported CPU
Printing,
PC Fax
Send 4,
Scanning,
Removable
Disk 7
USB 3,
10/100
Base-TX
(Ethernet),
Wireless
802.11b/g/n
512 MB
1 GB
500 MB 1.2 GB
1 GB
1 GB 650 MB 1.2 GB
(32 bit) (32 bit)
2 GB
2 GB
(64 bit) (64 bit)
256 MB 512 MB
50 MB
N/A
80 MB
400 MB
64-bit (Intel® 64
or AMD64)
supported CPU
Windows Server® 2003
R2 (print only via network)
Mac OS X 10.6.x
Hard Disk Space to install
4
Windows® 7 2 5
Macintosh Mac OS X
Operating 10.4.11, 10.5.x
System
Minimum Recommended
RAM
RAM
Printing,
Windows Vista® 2 5
Windows Server® 2003
(print only via network)
Processor
Minimum
Speed
512 MB
2 GB
PowerPC® G4/G5 512 MB
Intel® Core™
Processor
Intel® Core™
Processor
1 GB
1 GB
1 GB
2 GB
Conditions:
1
2
3
4
5
6
7
142
Microsoft® Internet Explorer® 5.5 or greater.
For WIA, 1200  1200 resolution. Brother Scanner
Utility enables to enhance up to 19200  19200 dpi.
Third party USB ports are not supported.
PC Fax supports black and white only.
PaperPort™12SE supports Windows® XP (SP3 or higher),
Windows Vista® (SP2 or higher) and Windows® 7.
PaperPort™11SE supports Microsoft® SP4 or higher
for Windows® 2000 (Available from the internet).
Removable disk is a function of PhotoCapture Center™.
For the latest driver updates, visit us at
(in USA)
www.brother.com/
(in Canada)
www.brother.ca/
All trademarks, brand and product names are the
property of their respective companies.
Specifications
Consumable items
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Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
Starter ink cartridges are in the box. The first time you install the ink
cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified
number of pages. Starter cartridge yield is approx. 65% of the yield
of the LC75 replacement cartridges.
Replacement
Consumables
<Super High Yield Black> LC79BK
<Super High Yield Yellow> LC79Y
<Super High Yield Cyan> LC79C
<Super High Yield Magenta> LC79M
Black - Approximately 2,400 pages 1
Yellow, Cyan and Magenta - Approximately 1,200 pages 1
<High Yield Black> LC75BK
<High Yield Yellow> LC75Y
<High Yield Cyan> LC75C
<High Yield Magenta> LC75M
Black, Yellow, Cyan and Magenta - Approximately 600 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711
For more information about the replacement consumables, visit us
at www.brother.com/pageyield/.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
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143
Network (LAN)
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Note
For details about the full Network specifications, see the Network User’s Guide.
LAN
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send, PC Fax Receive (Windows® only),
Remote Setup, and access photos from PhotoCapture Center™ 1.
Also included is Brother BRAdmin Light 2 Network Management
software.
Wireless Network
Security
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Setup Support Utility
AOSS™
Yes
WPS
Yes
1
See the Computer Requirements chart on page 142.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/.
144
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Index
E
A
D
Accessories and supplies .......................... ii
ADF (automatic document feeder) ...........30
Answering machine (TAD) .......................46
connecting ............................................47
Apple Macintosh
See Software User's Guide.
Automatic
fax receive ............................................37
Easy Receive .....................................41
Data Ident-A-Call ..................................... 43
Dialing
a pause ................................................ 53
manual ................................................. 51
One Touch ........................................... 51
Speed Dial ............................................ 51
Distinctive Ring ........................................ 44
setting ring pattern ............................... 45
turning off ............................................. 45
Document
loading ............................................ 30, 31
B
Brother
accessories and supplies ........................ ii
Brother numbers ...................................... i
CreativeCenter ........................................4
Customer Service .................................... i
FAQs (frequently asked questions) ......... i
product support ........................................ i
service centers ......................................... i
Solutions Center ...................................... i
warranties .............................................. iv
C
Cleaning
print head ..............................................70
scanner .................................................69
Connecting
external TAD
(answering machine) ..................... 46, 47
external telephone ................................48
Consumable items .................................143
Control panel overview ..............................6
ControlCenter
See Software User's Guide.
Copy
paper size .............................................57
paper type .............................................57
tray use .................................................24
using ADF .............................................30
using scanner glass ..............................31
Cordless telephone (non-Brother) ............49
Custom Ringing .......................................44
Custom telephone features on a single
line ...........................................................97
E
Easy Receive .......................................... 41
Envelopes ............................. 18, 20, 28, 29
Error messages on LCD .......................... 73
B&W Print Only .................................... 73
Cannot Detect ...................................... 74
Cannot Print ......................................... 74
Comm. Error ......................................... 74
Cover is Open ...................................... 74
Data Remaining ................................... 74
Document Jam ..................................... 74
DR Mode in Use ................................... 75
Ink Absorber Full .................................. 75
Ink Absorber NearFull .......................... 76
Ink Low ................................................. 76
No Ink Cartridge ................................... 76
No Paper Fed ....................................... 77
Not Registered ............................... 51, 77
Out of Memory ..................................... 78
Paper Jam ............................................ 78
Unable to Clean ................................... 79
Unable to Init. ....................................... 79
Unable to Print ..................................... 79
Unable to Scan ..................................... 79
Wrong Paper Size ................................ 79
Wrong Tray Setting .............................. 80
Extension telephone, using ..................... 49
External telephone, connecting ............... 48
145
F
I
Fax codes
changing ...............................................50
Fax Receive Code ......................... 41, 49
Telephone Answer Code ......................49
using .....................................................49
Fax, from PC
See Software User's Guide.
Fax, stand-alone
receiving ................................................37
difficulties .................................... 93, 94
Easy Receive .....................................41
F/T Ring Time, setting ........................40
Fax Preview ................................ 41, 42
from extension telephone ...................49
from external telephone .....................49
Ring Delay, setting .............................40
telephone line interference / VoIP ....100
tray use ..............................................25
sending .................................................33
change scanner glass size .................35
color fax .............................................35
difficulties ...........................................96
Fax Preview .......................................35
telephone line interference / VoIP ....100
Transmission Verification Report .......36
Fax/Tel mode
answering at extension telephones .......49
Fax Receive Code ................................49
Ring Delay ............................................40
Telephone Answer Code ......................49
Ident-A-Call ............................................. 43
Ident-A-Ring ............................................ 43
Ink cartridges
ink dot counter ...................................... 67
replacing ............................................... 67
Innobella™ ............................................ 143
G
Gray scale ..................................... 135, 139
H
Help
LCD messages ...................................102
Menu Table .........................................103
Hook key ....................................................8
146
J
Jacks
EXT
External telephone ............................ 48
Jams
document .............................................. 82
paper .................................................... 83
L
Labels ................................... 18, 27, 28, 29
LCD (Liquid Crystal Display) ............. 9, 102
M
Macintosh
See Software User's Guide.
Maintenance, routine
replacing ink cartridges ........................ 67
Manual
dialing ................................................... 51
receive .................................................. 37
Manual feed slot ...................................... 18
Mode, entering
Copy ....................................................... 8
Fax ......................................................... 8
PhotoCapture ......................................... 8
Scan ....................................................... 8
Multi-line connections (PBX) ................... 48
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
O
Q
One touch
changing ...............................................54
setting up ..............................................53
using .....................................................51
Quick Dial ................................................ 53
Group dial
changing ............................................ 54
One Touch Dial
custom scan profile ........................... 53
setting up ........................................... 53
Search .................................................. 52
Speed Dial
changing ............................................ 54
setting up ........................................... 54
using .................................................. 51
P
Paper ...................................... 26, 133, 134
capacity .................................................29
loading ..................................... 11, 14, 20
loading envelopes and postcards .........20
printable area ........................................22
size .......................................................23
size of document ...................................30
type .......................................... 23, 24, 28
PaperPort™12SE with OCR
See Software User's Guide. See also Help
in the PaperPort™12SE application.
Personalized Ring ....................................44
PhotoCapture Center™
from PC
See Software User's Guide.
Memory Stick PRO™ ............................59
Memory Stick™ ....................................59
MultiMedia Card ....................................59
Preview photos .....................................62
Print settings
Quality ................................................62
Scan to Media
change file name ...............................63
SD .........................................................59
SDHC ....................................................59
specifications ......................................137
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties ..............................................90
paper jams ............................................83
printable area ........................................22
resolution ............................................140
specifications ......................................140
Printing
See Software User's Guide.
Programming your machine ...................102
R
Receive Mode
External TAD ........................................ 37
Fax Only ............................................... 37
Fax/Tel ................................................. 37
Manual ................................................. 37
Redial/Pause ........................................... 52
Remote Setup
See Software User's Guide.
Resolution
copy .................................................... 136
fax ...................................................... 135
print .................................................... 140
scan .................................................... 139
Ring Delay, setting .................................. 40
RingMaster .............................................. 44
S
Scannable area ....................................... 32
Scanning
See Software User's Guide.
Serial Number
how to find ...............See inside front cover
SimpleBiz Fax & Alternative Number
Ringing .................................................... 43
Smart Ring .............................................. 44
Speed Dial
changing ............................................... 54
setting up .............................................. 54
using ..................................................... 51
147
E
T
TAD (telephone answering device),
external ............................................. 37, 46
connecting ...................................... 46, 47
receive mode ........................................37
recording OGM .....................................47
Teen Ring ................................................43
Telephone line
connections ...........................................47
difficulties ..............................................93
interference / VoIP ..............................100
multi-line (PBX) .....................................48
Text, entering .........................................129
special characters ...............................130
Transferring your faxes or
Fax Journal report ....................................81
Transparencies ....26, 27, 28, 29, 133, 134
Tray Select key ........................................58
Troubleshooting .......................................90
document jam .......................................82
error messages on LCD ........................73
if you are having difficulty
copying ...............................................97
incoming calls ....................................96
Network ..............................................99
phone line or connections ..................93
PhotoCapture Center™ .....................98
printing ...............................................90
printing received faxes .......................93
receiving faxes ...................................94
scanning .............................................97
software .............................................98
maintenance messages on LCD ...........73
paper jam ..............................................83
V
Voice Mail ................................................43
W
Warranties
Notice-Disclaimer ................................... iv
Windows®
See Software User's Guide.
Wireless Network
See Quick Setup Guide and Network
User's Guide.
World Wide Web ......................................... i
148
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com/
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
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