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TEC Barcode Printer B-490 SERIES Maintenance Manual Document No. EO18-33011 Original (Revised Sep., 2001 ) PRINTED IN JAPAN WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2. Failure to follow manual instructions or any unauthorized modification, substitution or change to this product will void the limited product warranty. EO18-33011 (Revision Date: Mar. 30, 2004) TABLE OF CONTENTS Page 1. UNPACKING ----------------------------------------------------------------------------------------------1- 1 1.1 1.2 1.3 PROCEDURES--------------------------------------------------------------------------------------------1- 1 CHECKS ----------------------------------------------------------------------------------------------------1- 2 PRECAUTION FOR INSTALLATION ----------------------------------------------------------------1- 3 2. MAJOR UNIT REPLACEMENT ---------------------------------------------------------------------2- 1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 LUBRICATION---------------------------------------------------------------------------------------------2- 1 REMOVING THE SIDE COVER AND OPENING THE TOP COVER ------------------------2- 2 REPLACING THE SOLENOID-------------------------------------------------------------------------2- 3 REPLACING THE PRINT HEAD ----------------------------------------------------------------------2- 6 REPLACING THE CPU PC BOARD -----------------------------------------------------------------2- 7 REPLACING THE I/O PC BOARD--------------------------------------------------------------------2- 8 REPLACING THE EXPANSION I/O PC BOARD-------------------------------------------------2-10 REPLACING THE RIBBON MOTORS--------------------------------------------------------------2-11 REPLACING THE STEPPING MOTOR (PRINT BLOCK)--------------------------------------2-13 REPLACING THE STEPPING MOTOR (STRIP BLOCK)--------------------------------------2-14 REPLACING THE PLATEN ---------------------------------------------------------------------------2-15 REPLACING THE FEED ROLLER (PRINT BLOCK)--------------------------------------------2-16 REPLACING THE FEED ROLLER (STRIP BLOCK) --------------------------------------------2-17 RELACING THE PINCH ROLLER (PRINT BLOCK) --------------------------------------------2-18 REPLACING THE PINCH ROLLER (STRIP BLOCK)-------------------------------------------2-20 REPLACING THE MEDIA SENSOR ---------------------------------------------------------------2-21 REPLACING THE RIBBON BACK TENSION BLOCK------------------------------------------2-22 REPLACING THE PS UNIT AND REACTOR-----------------------------------------------------2-23 REPLACING THE BATTERY -------------------------------------------------------------------------2-25 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT --------------------3- 1 3.1 PCMCIA INTERFACE BOARD (B-7708-PC-QM) -------------------------------------------------3- 1 3.1.1 Packing List ---------------------------------------------------------------------------------------3- 1 3.1.2 Installation Procedure --------------------------------------------------------------------------3- 1 4. TROUBHESHOOTING ............................................................................................... 4- 1 5. PERIODIC MAINTENANCE PROCEDURE ------------------------------------------------------5- 1 5.1 5.2 OUTLINE OF THE PERIODIC MAINTENANCE---------------------------------------------------5- 1 PAPER GUIDE CLEANING AND REMOVAL OF JAMMED PAPER -------------------------5- 2 6. SYSTEM MODE ------------------------------------------------------------------------------------------6- 1 6.1 6.2 6.3 OPERATION PANEL-------------------------------------------------------------------------------------6- 1 OVERVIEW-------------------------------------------------------------------------------------------------6- 2 RESET MODE ---------------------------------------------------------------------------------------------6- 3 EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 6.5 6.6 6.7 SELF-DIAGNOSTIC TEST -----------------------------------------------------------------------------6- 4 6.4.1 Ribbon Type Selection -------------------------------------------------------------------------6- 4 6.4.2 Maintenance Counter/Parameter Setting Printing Out----------------------------------6- 5 6.4.3 Self-Diagnostic Test and Result Print Out -------------------------------------------------6- 8 6.4.4 Print Head Element Check -------------------------------------------------------------------6-12 PARAMETER SETTING -------------------------------------------------------------------------------6-13 6.5.1 Character Code Selection --------------------------------------------------------------------6-14 6.5.2 Zero Font Code Selection --------------------------------------------------------------------6-17 6.5.3 Baud Rate Selection ---------------------------------------------------------------------------6-17 6.5.4 Data Length Selection-------------------------------------------------------------------------6-18 6.5.5 Parity Selection ---------------------------------------------------------------------------------6-18 6.5.6 Transmission Control Code Selection -----------------------------------------------------6-18 6.5.7 LCD Message Selection ----------------------------------------------------------------------6-19 6.5.8 Ribbon Saving Function Selection----------------------------------------------------------6-20 6.5.9 Control Code Selection------------------------------------------------------------------------6-20 6.5.10 Ribbon Type Selection ------------------------------------------------------------------------6-21 6.5.11 Feed Key Function Selection ----------------------------------------------------------------6-21 6.5.12 Euro Code Selection---------------------------------------------------------------------------6-22 6.5.13 Auto Print Head Check Selection -----------------------------------------------------------6-22 6.5.14 Centronics Interface ACK/BUSY Timing Selection -------------------------------------6-23 6.5.15 Web Printer Function Selection -------------------------------------------------------------6-23 6.5.16 KB-80 Optional Keyboard Connect Setting-----------------------------------------------6-24 6.5.17 Ribbon Near End Setting ---------------------------------------------------------------------6-24 6.5.18 Expansion I/O OUT1 Signal Function Setting -------------------------------------------6-25 6.5.19 Expansion I/O Signal Level Setting --------------------------------------------------------6-25 6.5.20 Expansion I/O Inline Mode Function Setting ---------------------------------------------6-25 PRINTER PARAMETER FINE ADJUSTMENT ---------------------------------------------------6-26 6.6.1 Feed Length Fine Adjustment ---------------------------------------------------------------6-27 6.6.2 Strip Position Fine Adjustment --------------------------------------------------------------6-28 6.6.3 Back Feed Length Fine Adjustment--------------------------------------------------------6-29 6.6.4 X Axis Fine Adjustment -----------------------------------------------------------------------6-30 6.6.5 Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print)--------------6-32 6.6.6 Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor)-----------------------6-33 6.6.7 Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor)---------------6-34 6.6.8 Strip Motor Driving Speed Fine Adjustment ----------------------------------------------6-34 TEST PRINT ----------------------------------------------------------------------------------------------6-35 6.7.1 Specifying the Print Condition for the Test Print ----------------------------------------6-36 6.7.2 Test Print Pattern Selection ------------------------------------------------------------------6-39 6.7.3 Slant Line (1 dot) -------------------------------------------------------------------------------6-39 6.7.4 Slant Line (3 dots) ------------------------------------------------------------------------------6-40 6.7.5 Characters ---------------------------------------------------------------------------------------6-40 6.7.6 Barcode -------------------------------------------------------------------------------------------6-41 6.7.7 Non-Printing -------------------------------------------------------------------------------------6-41 6.7.8 Factory Test--------------------------------------------------------------------------------------6-42 6.7.9 Auto Print -----------------------------------------------------------------------------------------6-42 EO18-33011 (Revision Date: Mar. 30, 2004) 6.8 SENSOR ADJUSTMENT ------------------------------------------------------------------------------6-43 6.8.1 Sensor Status Display -------------------------------------------------------------------------6-44 6.8.2 Black Mark Sensor Adjustment -------------------------------------------------------------6-44 6.8.3 Feed Gap Sensor Adjustment ---------------------------------------------------------------6-45 6.8.4 Black Mark Sensor Adjustment (No Paper) ----------------------------------------------6-45 6.8.5 Feed Gap Sensor Adjustment (No Paper)------------------------------------------------6-45 6.9 RAM CLEAR ----------------------------------------------------------------------------------------------6-46 6.9.1 RAM Clear Menu Selection ------------------------------------------------------------------6-46 6.9.2 No RAM Clear -----------------------------------------------------------------------------------6-47 6.9.3 Maintenance Counter Clear------------------------------------------------------------------6-47 6.9.4 Printer Parameter Clear-----------------------------------------------------------------------6-47 6.10 IP ADDRESS SETTING --------------------------------------------------------------------------------6-49 6.11 DUMP MODE ---------------------------------------------------------------------------------------------6-51 6.12 BASIC SETTING -----------------------------------------------------------------------------------------6-53 6.12.1 Basic Specification Selection Mode --------------------------------------------------------6-53 6.12.2 Basic File Browser -----------------------------------------------------------------------------6-54 6.12.3 Basic Trace Selection Mode -----------------------------------------------------------------6-54 6.13 REAL TIME CLOCK SETTING ------------------------------------------------------------------------6-55 6.13.1 Date Setting--------------------------------------------------------------------------------------6-56 6.13.2 Time Setting -------------------------------------------------------------------------------------6-56 6.13.3 Battery Voltage Check Setting --------------------------------------------------------------6-57 7. ON LINE MODE ------------------------------------------------------------------------------------------7- 1 7.1 THRESHOLD SETTING---------------------------------------------------------------------------------7- 1 8. PRINTER OPERATION --------------------------------------------------------------------------------8- 1 8.1 8.2 OVERVIEW-------------------------------------------------------------------------------------------------8- 1 INSTALLING THE PRINTER DRIVERS-------------------------------------------------------------8- 1 8.2.1 System Requirements--------------------------------------------------------------------------8- 2 8.2.2 Driver installation --------------------------------------------------------------------------------8- 2 8.2.3 Uninstalling the TEC B-492 Printer Driver -------------------------------------------------8- 6 9. PROGRAM DOWNLOAD -----------------------------------------------------------------------------9- 1 9.1 9.2 9.3 OUTLINE OF FEATURES ------------------------------------------------------------------------------9- 1 INSTALL PROGRAM INSTALLATION---------------------------------------------------------------9- 1 9.2.1 System Requirements--------------------------------------------------------------------------9- 1 9.2.2 Setup -----------------------------------------------------------------------------------------------9- 2 FIRMWARE DOWNLOAD ------------------------------------------------------------------------------9- 4 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual. Copyright © 2003 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN 1. UNPACKING EO18-33011 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) 2) 3) Open the carton. Unpack the accessories from the carton. Unpack the pads and the printer from the carton. Unpacking Instruction Top Pad Owner’s Manual CD-ROM PSU Top Pad Accessory Side Pad 2 PSU Bottom Pad PS Unit Side Pad 1 B-492 Printer Bottom Pad Carton Fig. 1-1 1- 1 1. UNPACKING EO18-33011 1.2 CHECKS 4) 5) Remove the tapes from the top cover and pinch roller release lever. Cut the band to separate the printer from the bottom pad. Tape Top Cover Pinch Roller Release Lever Tape Bottom Pad Fig. 1-2 Band 6) Open the top cover, and remove the tapes from the ribbon shaft holder plate and ribbon shaft. Tape Ribbon Shaft Tape Tape 7) Ribbon Shaft Holder Plate Fig. 1-3 Install the printer after reading the following precautions. (1) This printer does not include a label holder or label supply unit. Back tension to the label must be around 300g, as excessive back tension may affect the label feed accuracy. (2) Also this printer does not include a label’s backing paper take up unit. Backing paper take up torque must be around 200g, as excessive torque may affect the label feed accuracy. 1.2 CHECKS 1) Check for damage or scratches on the machine. 2) Confirm that none of the accessories are missing. NOTE: Keep the carton and pads for later transport. 1- 2 1. UNPACKING EO18-33011 (Revision Date: Mar. 30, 2004) 1.3 PRECAUTION FOR INSTALLATION 1.3 PRECAUTION FOR INSTALLATION The printer with the serial number of 3Txxxxxx or later is provided with a battery for the real time clock. However, when the printer is delivered, this battery has not been connected to the CPU PC board. Therefore, it is necessary to connect the battery harness to the CPU PC board to enable the real time clock function. 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Remove the protection tape from the battery harness connector. 3) Connect the battery harness, secured with the cable band together with the I/O harness, to CN8 on the CPU PC board. CPU PC Board Cable Band Battery Harness I/O Harness CN8 4) Fig. 1-4 Write down the starting date of the lithium battery use on the battery sticker for the indication of replacement. Side Cover Battery Sticker Fig. 1-5 5) 6) After connection, return the side cover to the printer. Refer to Section 6.4 and perform a self-diagnostic test. Confirm that the “Battery” on the diagnostic test print is “OK”. 7) Refer to Section 6.13 and set the real time clock function. NOTES: 1. The life of the lithium battery in this machine is about 2 years. 2. While the printer is turned on, the lithium battery power is not consumed. 3. Regarding the lithium battery replacement procedure, please refer to the Maintenance Manual, Section 2.19. 1- 3 2. MAJOR UNIT REPLACEMENT EO18-33011 2.1 LUBRICATION 2. MAJOR UNIT REPLACEMENT In this document all procedures for the major unit replacement are explained using the B-492L type. The B-492L type and the B-492R type are symmetrically designed, however, the orientation or location of some parts are different. Care must be taken not to reassemble the printer incorrectly. Failure to do this may cause a printer failure. Also, take care not to pinch the harnesses with the covers when reassembling. WARNING! Prior to major unit replacement, turn OFF the power of the Power Supply Unit and disconnect the AC Power Cord. Then, disconnect the DC Power Cord from the printer. CAUTION! 1. Never remove the mounting plate from the ribbon motor (Feed). Doing so will change its adjustment. (See Section 2.8.) 2. Never remove the four screws painted red on the side of the print block. Doing so will change their adjustment. Side view of the print block Fig. 2-1 NEVER remove these screws. 2.1 LUBRICATION CAUTION! 1. Lubrication: Should be performed during parts replacement 2. Type of lubricant: FLOIL G-488: 1 Kg can. (Parts No. 19454906001) 3. Do not spray the inside of the printer with lubricants. Unsuitable oil can damage the mechanisms. All machines are generally delivered in their best condition. Efforts should be made to keep them that way. Lack of oil, or the presence of debris or dust, may cause an unexpected failure. To maintain in optional operating condition, periodically clean the machine and apply the proper kind of oil to each part in which lubrication is needed. Although the frequency of lubrication varies according to how often the machine is used, as a minimum it is necessary to lubricate before any part becomes dry. It is also necessary to wipe off excessive oil or it will collect dirt. 2- 1 2. MAJOR UNIT REPLACEMENT EO18-33011 2.2 REMOVING THE SIDE COVER AND OPENING THE TOP COVER 2.2 REMOVING THE SIDE COVER AND OPENING THE TOP COVER This section describes how to remove the side cover and open the top cover, which is necessary before performing any parts replacement. 1) 2) Remove the two D-3x5 screws and eight B-3x6 screws to release the side cover. Disconnect the harness of the fan motor attached to the side cover from CN2 on the I/O PC board (for the R type, disconnect from CN4). Then remove the side cover from the printer. Side Cover D-3x5 Screw B-3x6 Screw I/O PC Board CN4 Fan Motor Harness 3) 4) CN2 Fig. 2-2 Open the top cover. Turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. Top Cover 2 1 Pinch Roller Lever HEAD Head Lever Ribbon Shaft Holder Plate Fig. 2-3 5) After completing the parts replacement, attach the side cover and close the top cover in reverse order of disassembly. 2- 2 2. MAJOR UNIT REPLACEMENT EO18-33011 2.3 REPLACING THE SOLENOID 2.3 REPLACING THE SOLENOID 1) 2) 3) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then, open the ribbon shaft holder plate. (Refer to Section 2.2.) Before removing the ribbon stopper, check its attaching orientation for later installation. Remove the ribbon stopper from the ribbon shaft (ribbon rewind side). Remove the two SMW-4x8 screws and disconnect the harness from CN1 on the RSV PC board to detach the solenoid unit from the printer. Solenoid Attachment Plate SMW-4x8 Screw Ribbon Shaft Ribbon Stopper RSV PC Board CN1 (3 pins) Fig. 2-4 4) Remove the two SMW-3x5 screws and disconnect the solenoid harness from CN2 on the RSV PC board to detach the solenoid. Solenoid CN2 (2 pins) Solenoid Attachment Plate RSV PC Board SMW-3x5 Screw Fig. 2-5 NOTES: Remove any dust that appears during removal or installation because it may affect the print quality. 2- 3 2. MAJOR UNIT REPLACEMENT EO18-33011 2.3 REPLACING THE SOLENOID 5) 6) Replace the solenoid and attach it to the solenoid attachment plate. Assemble the solenoid unit so that the head up link engages the spring pin. Solenoid Spring Pin Head Up Link 7) 8) 9) Fig. 2-6 Temporarily secure the solenoid ass’y with the two SMW-4x8 screws. Turn the head lever to close the print head. Install the solenoid ass’y adjusting the print head position in the following procedure. Turn the power ON while pressing and holding the [FEED] and [PAUSE] keys. !',$* 9 [RESTART] key !)25 )$&725< [PAUSE] key +($' 83 $'-867 [PAUSE] key 62/(12,' 21« About 10 seconds the solenoid turns on and the print head becomes open state. During this time make the following adjustment. !)25 )$&725< 2- 4 About 10 seconds later, the solenoid turns off and the display changes to “<8>FOR FACTORY” 2. MAJOR UNIT REPLACEMENT EO18-33011 2.3 REPLACING THE SOLENOID SMW-4x8 Screw SMW-4x8 Screw Solenoid Attachment Plate Print Head B A 0.5 ~ 1.0 mm Scale Print Head Platen Fig. 2-7 Move the solenoid attachment plate while measuring a clearance between the print head and the platen with a scale so as not to touch the print head with it. Secure the solenoid ass’y where the clearance between the print head and the platen is 0.5 to 1.0 mm and distances A and B are equal. Moving the solenoid ass’y in the direction of black arrow causes the print head position higher. Moving the solenoid ass’y in the direction of white arrow causes the print head position lower. CAUTION! Do not insert a scale or a clearance gauge between the print head and the platen. Doing so may damage the print head element, causing a print failure such as missing dot. 2- 5 2. MAJOR UNIT REPLACEMENT EO18-33011 2.4 REPLACING THE PRINT HEAD 2.4 REPLACING THE PRINT HEAD CAUTION! 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins as static electricity discharges can damage the print head. 3. NEVER remove the two screws painted red from the print block. 4. NEVER remove the print block from the printer, as it requires the use of a special jig for correct adjustment of position when reassembling. 5. Care must be taken not to damage the print head element during installation by hitting the print head against the printer body, by scratching the element with a tool, etc. 1) 2) 3) Open the top cover. Turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then, open the ribbon shaft holder plate. (Refer to Section 2.2.) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8 screws through the holes in the print block. Turn the head lever counterclockwise and disconnect the two harnesses to detach the print head from the print block. SM-4x8 Screw Print Head Print Block Never remove the red screws. Harness Fig. 2-8 Head Lever 4) 5) 6) Replace the print head with a new one, and connect the harnesses. Turn the head lever clockwise and secure the print head with the screws through the holes. After completing the reassembly, perform a print test to check the print quality. (Refer to Section 6.7.) If the print quality is poor or the ribbon wrinkles, fine adjust the print head position by loosening the SM-4x8 and SM-3x6 screws, and then perform a print test again. As viewed from the top of the print block Print Block SM-3x6 Screw Head Lever SM-4x8 Screw Head Bracket Print Head 2- 6 Fig. 2-9 2. MAJOR UNIT REPLACEMENT EO18-33011 (Revision Date: Mar. 30, 2004) 2.5 REPLACING THE CPU PC BOARD 2.5 REPLACING THE CPU PC BOARD 1) 2) Remove the side cover from the printer. (Refer to Section 2.2.) Remove the two B-3x6 screws and two hex. bolts which secure the CPU PC board to the PCB frame. 3) Remove the two SMW-3x6 screws to detach the PCB attachment plates A and B. 4) Disconnect the all harnesses from the CPU PC board. (CN4, 10, 12, 13, 15, 16, 501, 601 to 603) NOTE: The printer with the serial number of 3Txxxxxx or later is provided with the battery for the real time clock. Disconnect the battery harness from CN8 on the CPU PC board, also. CPU PC Board Harnesses PCB Attachment Plate PCB Frame Hex. Bolt B-3x6 Screw SMW-3x6 Screw Harnesses PCB Attachment Plate Fig. 2-10 5) Remove the two SMW-3x6 screws to detach the CPU PC board from the printer. CPU PC Board SMW-3x6 Screw Fig. 2-11 6) After replacing the CPU PC board with a new one, reassemble the printer in the reverse order of removal. 2- 7 2. MAJOR UNIT REPLACEMENT EO18-33011 2.6 REPLACING THE I/O PC BOARD 2.6 REPLACING THE I/O PC BOARD 1) 2) 3) Remove the side cover from the printer. (Refer to Section 2.2.) Disconnect the all harnesses from the I/O PC board. (CN1, 3, 5, 7 to 9, 11, 13 to 16, 200) Remove the four SMW-3x6 screws to detach the I/O PC board from the printer. GND (Frame Plate) I/O PC Board SMW-3x6 Screw 4) Fig. 2-12 After replacing the I/O PC board with a new one, reassemble the printer in the reverse order of removal. NOTES: 1. Make sure the DIP switch provided on the I/O PC board is set properly. If not, refer to the following table and change the settings. No. 1 2 3 Status OFF ON OFF ON OFF ON Function B-492L type B-492R type Standard specifications In-line specifications Remarks Selection between L type and R type. See CAUTION below. Specification of the Expansion I/O PC Board (Timing of the input/output signals) Not used. CAUTION! If Switch No. 1 is set to the wrong status, the ribbon motors and the stepping motors will rotate in the reverse direction. 2. Changed settings of the DIP switch are stored into the memory when the power is turned on or the printer is reset. 5) Refer to the following page and perform a ribbon sensor adjustment. 2- 8 2. MAJOR UNIT REPLACEMENT EO18-33011 2.6 REPLACING THE I/O PC BOARD • Ribbon Sensor Adjustment Procedure Use a TOSHIBA TEC-approved ribbon for sensor adjustment. (1) Set the ribbon so that the ribbon sensor can detect the ribbon. Then, turn the power on. (2) Turn the VR1 on the I/O PC board so that the voltage between the GND(Frame Plate: Refer to the figure on the previous page.) and TP1 is 3.0 ±0.2V when measured with an oscilloscope. (3) Turn the power off and attach the side cover and close the top cover. TP1 VR1 Fig. 2-13 Range: 1V/0.2 m sec. Voltage 3.0±0.2V VR1 GND Fig 2-14 2- 9 2. MAJOR UNIT REPLACEMENT EO18-33011 2.7 REPLACING THE EXPANSION I/O PC BOARD 2.7 REPLACING THE EXPANSION I/O PC BOARD 1) 2) 3) 4) Remove the side cover. (Refer to Section 2.2.) Remove the CPU PC board from the printer. (Refer to Section 2.5.) Disconnect the harness from the Expansion I/O PC board. To detach the Expansion I/O PC board remove the two B-3x6 screws which secure the Expansion I/O PC board to the PCB frame. PCB Frame B-3x6 Screw Expansion I/O PC Board Harness 5) Fig. 2-15 After replacing the EXPIO PC board with a new one, reassemble the printer in the reverse order of removal. 2-10 2. MAJOR UNIT REPLACEMENT EO18-33011 2.8 REPLACING THE RIBBON MOTORS 2.8 REPLACING THE RIBBON MOTORS 1) 2) 3) Remove the side cover from the printer. (Refer to Section 2.2.) Remove the four SM-4x10 screws which secure the ribbon motor unit to the printer. Disconnect the ribbon motor harnesses and slit sensor harnesses from the ribbon motor unit, and remove the ribbon motor unit from the printer. Slit Sensor Harness (Black, 3 pins) Slit Sensor Harness (White, 3 pins) Ribbon Motor Harness (Red, 2 pins) Ribbon Motor (Feed) Ribbon Motor Harness (Black, 2 pins) Ribbon Motor Unit Ribbon Motor (Rewind) Ribbon Motor Unit SM-4x10 Screw Fig. 2-16 SM-4x10 Screw 2-11 2. MAJOR UNIT REPLACEMENT EO18-33011 2.8 REPLACING THE RIBBON MOTORS 4) Remove the four SMW-3x8 screws (small washer type) to detach both ribbon motors (feed and rewind) from the ribbon motor unit. CAUTION! Never separate the ribbon motor mounting plate from the ribbon motor (Feed), as doing so would require a special jig to reassemble it correctly. 5) After replacing the ribbon motors with new ones, reassemble in the following procedure. Attach the ribbon motor (Feed) aligning the dowels on the ribbon motor mounting plate with the holes in the ribbon motor unit. When attaching the ribbon motor (Rewind), secure it with the SMW-3x8 screws (small washer type) temporarily, insert a 0.06-mm thick backing paper between the motor pinion gear and the slit gear (Rewind) for adjusting the back lash, and then tighten the screws pushing the motor pinion gear against the slit gear (Rewind). Lastly remove the backing paper. NOTES: 1. After installing the ribbon motors, check that there is proper back lash between the motor pinion gear and the slit gear by rotating the ribbon holder. 2. Apply FLOIL to the pinion gears of the ribbon motors (feed and rewind) during reassembly. At this time, be careful not to stain the slit sensor with FLOIL. Ribbon Motor Unit Dowels Ribbon Motor Mounting Plate Ribbon Holder Ribbon Motor (Rewind) SMW-3x8 Screw (Small washer type) Motor Pinion Gear Apply FLOIL G-488. Ribbon Motor (Feed) SMW-3x8 Screw (Small washer type) Slit Sensor (Rewind) Slit Gear (Rewind) 0.06-mm Thick Backing Paper Ribbon Motor (Rewind) Fig. 2-17 2-12 2. MAJOR UNIT REPLACEMENT EO18-33011 2.9 REPLACING THE STEPPING MOTOR (PRINT BLOCK) 2.9 REPLACING THE STEPPING MOTOR (PRINT BLOCK) 1) 2) 3) 4) Remove the side cover from the printer. (Refer to Section 2.2.) Remove the solenoid unit. (Refer to Section 2.3.) Remove the CPU PC board. (Refer to Section 2.5.) Disconnect the harness from the stepping motor. Harness Fig. 2-18 5) Remove the two SM-4x8 screws, loosen the two belts from the pinion gear, and remove the stepping motor. SM-4x8 Screw Pull up (4.1 kg + 300 g) A Fig. 2-19 Stepping Motor 6) 7) When replacing the stepping motor, place the platen belt first then feed roller belt around the pinion gear so that the partition is positioned between the two belts. Pull up portion A of the stepping motor at 4.1 kg ±300g force and secure it so that the belts have no slack or disengagement. Reassemble the printer in the reverse order of removal. 2-13 2. MAJOR UNIT REPLACEMENT EO18-33011 2.10 REPLACING THE STEPPING MOTOR (STRIP BLOCK) 2.10 REPLACING THE STEPPING MOTOR (STRIP BLOCK) 1) 2) 3) Remove the side cover from the printer. (Refer to Section 2.2.) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Carefully pull out the media guide plate from the two guide shafts. Guide Shaft Media Guide Plate Fig. 2-20 4) 5) 6) Remove the I/O PC board. (Refer to Section 2.6.) Disconnect the harness from the stepping motor. Remove the two SM-4x8 screws, loosen the timing belt from the pinion gear, and remove the stepping motor. Pull up (3.0 kg + 300 g) A SM-4x8 Screw Stepping Motor Fig. 2-21 7) 8) When replacing the stepping motor, place the timing belt around the right half of the pinion gear. Pull up portion A of the stepping motor at 3.0 kg±300g force and secure it so that the belt has no slack or disengagement. Reassemble the printer in the reverse order of removal. 2-14 2. MAJOR UNIT REPLACEMENT EO18-33011 2.11 REPLACING THE PLATEN 2.11 REPLACING THE PLATEN 1) 2) 3) 4) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Remove the two H-3x6 hex. bolts to detach the strip plate. Remove the SMW-3x6 screw and SMW-4x8 screw to detach the holder plate and platen holder. Remove the platen belt to detach the platen. Platen Belt Platen Platen Holder Holder Plate Fig. 2-22 Strip Plate SMW-4x8 H-3x6 Hex. Bolt U-Shape Cut 5) 6) 7) SMW-3x6 Replace the platen with a new one. Then put the platen belt on the platen and install it in the printer. Attach the platen holder and the holder plate to the platen. Place the holder plate in the U-shape cut. Secure the holder plate with the SMW-4x8 and SMW-3x6 screws while pressing it down hard. Reassemble the printer in the reverse order of removal. 2-15 2. MAJOR UNIT REPLACEMENT EO18-33011 2.12 REPLACING THE FEED ROLLER (PRINT BLOCK) 2.12 REPLACING THE FEED ROLLER (PRINT BLOCK) 1) 2) 3) 4) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and the pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Remove media guide plate from the printer. (Refer to Section 2.9) Remove the locking screw to detach the paper guide B. Remove the SMW-3x6 screw and SMW-4x8 screw to detach the holder plate, feed roller holder, and feed roller. Belt Feed Roller Holder Feed Roller Feed Roller U-Shape Cut Feed Roller Holder Holder Plate Paper Guide B SMW-4x8 Screw SMW-3x6 Screw Locking Screw 5) 6) 7) Fig. 2-23 Replace the feed roller with a new one. Then put the belt on the feed roller and install it in the printer. Attach the feed roller holder and the holder plate to the feed roller. Place the holder plate in the Ushape cut. Secure the holder plate with the SMW-4x8 and SMW-3x6 screws while pressing it down hard. Reassemble the printer in the reverse order of removal. 2-16 2. MAJOR UNIT REPLACEMENT EO18-33011 2.13 REPLACING THE FEED ROLLER (STRIP BLOCK) 2.13 REPLACING THE FEED ROLLER (STRIP BLOCK) 1) 2) 3) 4) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and the pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Remove media guide plate from printer. (Refer to Section 2.10) Remove the locking screw to detach the paper guide B. Remove the two SMW-3x6 screws to detach the holder plate, feed roller holder, and feed roller. Belt Feed Roller Holder Feed Roller Feed Roller Holder Holder Plate Fig. 2-24 SMW-3x6 5) 6) Replace the feed roller with a new one. Then put the belt on the feed roller and install it in the printer. Reassemble the printer in the reverse order of removal. 2-17 2. MAJOR UNIT REPLACEMENT EO18-33011 2.14 REPLACING THE PINCH ROLLER (PRINT BLOCK) 2.14 REPLACING THE PINCH ROLLER (PRINT BLOCK) 1) 2) 3) 4) 5) 6) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plat. (Refer to Section 2.2.) Remove the media guide from the printer. (Refer to Section 2.10.) Remove the side cover. (Refer to Section 2.2.) Remove the I/O PC board. (Refer to Section 2.6.) Remove the stepping motor (strip block). (Refer to Section 2.10.) Remove the SMW-2.6x6 screw to detach the pinch roller open sensor plate. SMW-2.6x6 Screw Pinch Roller Open Sensor Plate 7) 8) Pinch Roller Open Sensor Fig. 2-25 Remove the E-4 E-ring to detach the pinch roller lever. Remove the two SMW-4x8 screws to detach the pinch roller plate. Shaft Holder MB1206DU Pinch Roller Plate SMW-4x8 Screw Pinch Roller Lever E-4 Fig. 2-26 2-18 2. MAJOR UNIT REPLACEMENT EO18-33011 2.14 REPLACING THE PINCH ROLLER (PRINT BLOCK) 9) Pull out the pinch roller ass’y from the printer. 10) Remove the E-4 E-ring and shaft to detach the pinch roller. Pinch Roller Ass’y E-4 Pinch Roller Shaft Fig. 2-27 11) After replacing the pinch roller with a new one, then reassemble the printer in the reverse order of removal. 2-19 2. MAJOR UNIT REPLACEMENT EO18-33011 2.15 REPLACING THE PINCH ROLLER (STRIP BLOCK) 2.15 REPLACING THE PINCH ROLLER (STRIP BLOCK) 1) 2) 3) 4) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Push the pinch roller release lever toward the front of the printer to release the strip pinch roller unit. Remove the screw to detach the spring and the pinch roller shaft. Then pull out the strip pinch roller ass’y from the printer. Remove the two E-4 E-rings and pull out shaft to detach the pinch roller. Pinch Roller Release Lever Screw Spring E-4 Shaft Fig. 2-28 Pinch Roller 5) Pinch Roller Shaft Replace the pinch roller with a new one, then reassemble the printer in the reverse order of removal. 2-20 2. MAJOR UNIT REPLACEMENT EO18-33011 2.16 REPLACING THE MEDIA SENSOR 2.16 REPLACING THE MEDIA SENSOR 1) 2) 3) 4) 5) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Remove the media guide plate from the printer. (Refer to Section 2.9.) Remove the side cover. (Refer to Section 2.2.) Remove the CPU PC board. (Refer to Section 2.5.) Disconnect the two harnesses from the media sensor. Harness Media Sensor Fig. 2-29 6) 7) 8) Remove the SMW-3x6 screw to detach the sensor holder and sensor knob. Remove the media sensor from the printer. Turn the shaft counterclockwise to remove it from the media sensor. Media Sensor Shaft Sensor Knob Sensor Holder SMW-3x6 Screw 9) Fig. 2-30 Replace the media sensor with a new one, then reassemble the printer in the reverse order of removal. 10) After replacing the media sensor refer to Section 6.8 and adjust the voltage. 2-21 2. MAJOR UNIT REPLACEMENT EO18-33011 2.17 REPLACING THE RIBBON BACK TENSION BLOCK 2.17 REPLACING THE RIBBON BACK TENSION BLOCK 1) 2) Open the top cover, and turn the head lever and pinch roller lever counterclockwise to open the print head and pinch roller. Then open the ribbon shaft holder plate. (Refer to Section 2.2.) Remove the E-3 E-ring and two W-3 washers to remove the ribbon back tension block. At this time, remove the back tension stopper and ribbon back tension washer from the ribbon back tension block. Ribbon Back Tension Washer Rack Tension Stopper Ribbon Back Tension Block W-3 E-3 Fig. 2-31 3) Replace the ribbon back tension block with a new one, and then reassemble the printer in the reverse order of removal. 2-22 2. MAJOR UNIT REPLACEMENT EO18-33011 2.18 REPLACING THE PS UNIT AND REACTOR 2.18 REPLACING THE PS UNIT AND REACTOR CAUTION! Replace only with same type and ratings of fuse for continued protection against risk of fire. 1) Remove the eight B-3x6 screws to detach the PSU top cover from the PS unit ass’y PSU Top Cover B-3x6 Screw B-3x6 Screw PS Unit Ass’y Fig. 2-32 2) 3) Disconnect the inlet ass’y from CN1, reactor harness from CN2, and DC power cable from CN4 on the PS unit, respectively. Remove the SMW-4x6 screw which secure the DC power cable’s ground wire to release the DC power cable from the PS unit. Reactor Harness CN2 DC Power Cable Inlet Ass’y CN4 CN1 Ground Wire PS Unit SMW-4x6 Screw 2-23 Fig. 2-33 2. MAJOR UNIT REPLACEMENT EO18-33011 2.18 REPLACING THE PS UNIT AND REACTOR 4) Remove the two SMW-4x6 screws to detach the PS unit or reactor from the SPU base. SMW-4x6 Screw SMW-4x6 Screw PS Unit SMW-4x6 Screw PSU Base Fig. 2-34 Reactor 5) After replacing the PS unit or reactor with a new one, read the following WARNING and reassemble the printer in the reverse order of removal. WARNING! Pass the reactor harness, inlet harness and DC power cable through the cuts in the PS unit frame. Care must be taken not to pinch the harnesses in the frame. Failure to do this may break the harnesses causing a fire or electric shock. Cut Inlet PSU Base Reactor Harness Cut DC Power Cable PSU Base Inlet Harness Fig. 2-35 2-24 2. MAJOR UNIT REPLACEMENT EO18-33011 (Revision Date: Mar. 30, 2004) 2.19 REPLACING THE BATTERY 2.19 REPLACING THE BATTERY CAUTION! Care must be taken not to damage the battery harness when cutting the cable band. The life of the battery is about 2 years. When the lithium battery life is expired, replace the battery with a new one in the following procedure. NOTE: The voltage of the lithium battery can be checked by performing a self-diagnostic test. (Refer to Section 6.4.) 1) Remove the side cover from the printer. (Refer to Section 2.2.) 2) Disconnect the battery harness from CN8 on the CPU PC board. Cut the cable band that secures the battery harness to the I/O harness. Heat Sink CN8 Battery Harness CPU PC Board Cable Band I/O Harness 3) 4) Fig. 2-36 Remove the I/O PC board from the printer. (Refer to Section 2.6.) Remove the two P-3x6 screws to detach the I/O PCB support plate B. I/O PCB Support Plate B P-3x6 screw Fig. 2-37 2-25 2. MAJOR UNIT REPLACEMENT 5) EO18-33011 (Revision Date: Mar. 30, 2004) 2.19 REPLACING THE BATTERY Cut the two cable bands that secure the lithium battery to the I/O PCB support plate B to remove the lithium battery from the plate. Cable Band I/O PCB Support Plate B Lithium Battery Battery Harness Fig. 2-38 6) Write down the starting date of the lithium battery use on the battery sticker for the indication of replacement. (Refer to section 1.3.) 7) After replacing the battery with a new one, reassemble in the reverse order of removal. NOTE: When securing the battery harness to the I/O harness with a cable band, adjust the battery harness length so that it does not touch the heat sink. Be careful not to tie the harnesses too tight. 8) Set the correct time and date. (Refer to Section 6.13.) 2-26 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33011 3.1 PCMCIA PC BOARD 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.1 PCMCIA PC BOARD 3.1.1 Packing List All the following parts are supplied with the kit. Make sure you have all items shown below. PCMCIA PC Board (1 pc.) Locking Support (1 pc.) SMW-3x6 Screw (2 pcs.) Blind Sticker (1 pc.) Installation Manual (1 pc.) 3.2.1 Installation Procedure 1) 2) 3) 4) Remove the eight B-3x6 screws and two D-3x5 screws to detach the side cover from the printer. Disconnect the harness of the fan motor attached to the side cover from CN2 on the I/O PC board (For the R type, disconnect the fan motor harness from CN4). Then remove the side cover from the printer. Remove the SMW-3x6 screw to detach the PCMCIA blind plate from the PCB frame. NOTE: Retain the PCMCIA blind plate that is removed during installation of the PCMCIA interface board. It will be required when the printer is modified to a standard type. Put the blind sticker on the PCB frame as shown below. Side Cover D-3x5 Screw B-3x6 Screw I/O PC Board CPU PC Board CN4 (For R type) Blind Sticker Fan Motor Harness CN2 (For L type) PCB Frame PCMCIA Blind Plate SMW-3x6 Screw Fig. 3-1 3- 1 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EO18-33011 3.1 PCMCIA PC BOARD 5) 6) Attach the enclosed locking support to the CPU PC board. Connect CN100 on the PCMCIA PC board to CN7 on the CPU PC board directly, and put them together with the locking support. Secure the PCMCIA PC board to the two PCB attachment plates with the enclosed SMW-3x6 screws. CPU PC Board PCMCIA PC Board PCB Attachment Plate Locking Support SMW-3x6 Screw CN7 CN100 (Solder Side) 7) Fig. 3-2 After installing the PCMCIA PC board, reassemble the printer in the reverse order of removal. 3- 2 4. TROUBLESHOOTING EO18-33011 4. TROUBLESHOOTING 4. TROUBLESHOOTING Problems Power does not turn ON. 1. 2. 3. LED or LCD does not light. 4. 1. 2. Poor printing 1. Printer does not print. 2. 3. 1. 2. 3. Dot missing Blurred print 4. 5. 6. 1. 2. 3. 4. 1. Cause Input voltage to the printer is not within the rated voltage. (Check by CN1 on the PS unit.) Output voltage from the printer is not within the rated voltage. [Check that the voltage between +27V pins (1, 2 and 6) and PG pins (3, 7 and 8) of CN4 on the PS unit is 24V. And check that the voltage between +5V pin (5) and SG pin (4) is 5V.] No voltage to the CPU PC board. [Check that the voltage between +27V pins (1, 2 and 6) and PG pins (3, 7 and 8) of CN501 on the CPU PC board is 27V. And check that the voltage between +5V pin (5) and LG pin (4) is 5V.] Failure of I/O PC board. Failure of the CPU PC board or operation panel Failure of the operation panel harness Poor media quality. Dirty print head The print head is not set completely. Print head failure Connection of the print head connector is incomplete, a bad contact, or broken wires. Failure in rewinding/feeding of the ribbon. Failure of the CPU PC board. Failure of the software Failure of the printer cable. Broken print head element Broken print head cable wires Failure of the CPU PC board Failure of the I/O PC board Poor media quality. 2. Dust is on the media. 4- 1 Solution Replace the power cable or power inlet. Replace the PS unit. Replace the power harness. Replace the I/O PC board. Replace the CPU PC board or operation panel. Replace the operation panel harness. Use the media approved by TOSHIBA TEC. Clean the print head. Close the print head completely. Replace the print head. Connect the harness completely, or replace the harness. Replace the ribbon rewind motor, ribbon feed motor or I/O PC board. Replace the CPU PC board. Check the program. Replace the printer cable. Replace the print head. Replace the print head harness. Replace the CPU PC board. Replace the I/O PC board. Use only TOSHIBA TEC-approved media. Clean the print head and remove any dust from the media. 4. TROUBLESHOOTING EO18-33011 4. TROUBLESHOOTING Problems Ribbon wrinkle Cause 1. Poor ribbon quality. Ribbon end error 2. Ribbon is not rewound or fed smoothly. 1. Poor ribbon quality Label feed failure 2. Improper voltage is applied to the ribbon sensor. 3. Failure of the ribbon end sensor. 4. Failure of the circuit which controls the ribbon sensor. 1. Media is not set properly. 2. Poor media quality 3. 4. 5. 6. 7. Solution Use only TOSHIBA TEC-approved ribbon. Replace the ribbon rewind motor or ribbon feed motor. Use only TOSHIBA TEC-approved ribbon. Refer to Section 2.6 and adjust the ribbon sensor. Replace the ribbon sensor. Replace the I/O PC board. Set the media properly. Use the media approved by TOSHIBA TEC. Improper adjustment of the feed gap Re-adjust the sensor. sensor or black mark sensor. Set the threshold correctly. Threshold is improper. Replace the feed gap sensor or black Failure of the feed gap sensor or mark sensor. black mark sensor Replace the stepping motor (strip Labels cannot be stripped off the block) or I/O PC board. backing paper Failure of the stepping motor. Replace the stepping motor (print block). 4- 2 5.PERIODIC MAINTENANCE PROCEDURE EO18-33011 5.1 OUTLINE OF THE PERIODIC MAINTENANCE 5. PERIODIC MAINTENANCE PROCEDURE 5.1 OUTLINE OF THE PERIODIC MAINTENANCE All machines are generally delivered in their best condition. To maintain optimal operating condition and help gain maximum performance and life of machines, we would recommend you to conduct periodic maintenance. Doing this is also effective in preventing unexpected troubles and avoiding wasteful system down time, by which more benefit is produced to your customers and greater reliance is placed on the product quality. Please refer to the following general maintenance procedure and perform periodic servicing. NOTE: Before starting the periodic maintenance, be sure to read carefully and understand the Service Manuals, especially warnings, cautions and adjustment. 1. 2. 3. 4. 5. 6. 7. Ask an operator or a manager about any machine trouble. Check the run distance on the maintenance counter. Unplug the power cord, and then open the top cover. Clean the inside of the printer. 1) The entire inside of the printer should be cleaned. 2) Wipe the platen with a cloth moistened with alcohol. 3) Clean the print head elements with the TOSHIBA TEC-approved print head cleaner. (Please instruct your customers to clean them daily.) 4) Clean the sensors. 5) Remove paper debris or label glue from the media path. Apply FLOIL G-488 to the pinion gears of the ribbon motors. Confirm that the problem occurs as reported, and then take corrective action. Replace the following parts periodically, if necessary. The following table shows approximate product life for each part. Part Name Platen Ass’y Part No. FMBB0030701 Standard interval of replacement 50 km 8. 9. Confirm each part adjustment. Make any necessary adjustments. Conduct the following tests and make sure that there is no problem. 1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) 2) Paper skew 3) Print start position adjustment (Horizontal: media position, vertical: sensor adjustment/adjustment by issuing commands.) 4) Communication test 5) Abnormal noise 6) Confirm that there are not any other errors. 10. Close the top cover. 11. Clean the outside of the printer. 12. Fill out a report form. Hand it to the manager and obtain a signature. 5- 1 5.PERIODIC MAINTENANCE PROCEDURE EO18-33011 5.2 PAPER GUIDE CLEANING AND REMOVAL OF JAMMED PAPER 5.2 PAPER GUIDE CLEANING AND REMOVAL OF JAMMED PAPER When removing jammed paper or cleaning the printer, remove the media guide plate using the following procedure. 1) 2) Open the top cover and ribbon shaft holder plate. (Refer to Section 2.2.) Carefully pull out the media guide plate from the two guide shafts Media Guide Plate Fig. 5-1 3) 4) Detach the paper guide holder plate by removing the SMW-3x6 screw to lower the paper guide. Clean the top surface of the paper guide or remove jammed paper. SMW-3x6 Screw Paper Guide Clean the top surface. Fig. 5-2 Paper Guide Holder Plate 5- 2 6. SYSTEM MODE EO18-33011 6.1 OPERATION PANEL 6. SYSTEM MODE This chapter describes usage and purpose of the keys on the Operation Panel in System Mode. For service personnel, System Mode should be used for the following nine purposes: • To reset the printer. (Reset mode) • To check and print the system status, the Maintenance Counter, and the Print Head Element. • To set the parameters for the communication with the host computer, and the printer functions such as the keys and LCD Message Display. • To make fine adjustment related to the media issue. • To perform a test print for checking print quality. • To check the status of the sensors and to set the threshold of the media sensors. • To perform a Maintenance Counter clear and Parameter clear. • To set the IP Address. • To print the data in the receive buffer (Dump mode). 6.1 OPERATION PANEL The figure below illustrates the Operation Panel and key functions. LCD Message Display (16 characters x 1line) POWER LED (Green) POWER ONLINE ERROR [RESTART] key [FEED] key ERROR LED (Red) ON LINE LED (Green) FEED RESTART PAUSE [PAUSE] key The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer’s status. Up to 16 characters can be displayed. There are three LEDs on the Operation Panel. LED Illuminates when… POWER The printer is turned on. ON LINE The printer is ready to print. ERROR Any error occurs with the printer. In System Mode, the [FEED], [RESTART] and [PAUSE] keys function as described below. Used to select the parameter mode or to fine adjust the parameters in the negative direction (-). FEED RESTART Used to release the printer from Pause condition, to select the parameter mode, or to fine PAUSE adjust the parameters in the positive direction (+). When pressing and holding the [RESTART] key in Pause condition for more than 3 sec., the printer enters the system mode. Used to stop printing operation temporarily, to select the parameter mode, or used as an enter key. When pressing and holding the [PAUSE] key in Pause condition for more than 3 sec., the printer enters the threshold setting mode. NOTE: Use the [RESTART] key to resume printing after a pause condition, or after clearing an error 6- 1 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.2 OVERVIEW 6.2 OVERVIEW System Mode consists of nine main menus: Reset, Self-Diagnostic Test, Parameter Setting Printer Parameter Fine Adjustment, Test Print, Sensor Adjustment, RAM Clear, IP Address Setting, Dump Mode and Real Time Clock. Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. [RESTART] <0>RESET [FEED] This is the start of the Reset Mode menu. [RESTART] This is the start of the Self-Diagnostic Test menu. <1>DIAG. Vx.x [FEED] [RESTART] <2>PARAMETER SET [FEED] [RESTART] This is the start of the Printer Parameter Fine Adjustment menu. <3>ADJUST SET [FEED] [RESTART] <4>TEST PRINT [FEED] This is the start of the Test Print menu. [RESTART] This is the start of the Sensor Adjustment menu. <5>SENSOR ADJ. [FEED] [RESTART] <6>RAM CLEAR [FEED] This is the start of the RAM Clear menu. [RESTART] <7>IP ADDRESS [FEED] This is the start of the IP Address Setting menu. [RESTART] <8>DUMP MODE [FEED] This is the start of the Parameter Setting menu. This is the start of the Dump Mode menu. [RESTART] This is the start of the Real Time Clock Setting menu. <9>RTC SET [FEED] NOTES: 1. 2. 3. 4. System Mode menus can be selected with the [RESTART] or [FEED] key. Pressing the [PAUSE] key allows you to enter the sub menus of each System Mode menu. Flowcharts of each menu’s sub menus are provided on the following pages. “x.x” of “DIAG. Vx.x” indicates firmware version and revision. Though turning the power on while holding the [FEED] and [RESTART] keys causes the printer to enter the System Mode, Reset mode and Dump mode are not accessible. 6- 2 6. SYSTEM MODE EO18-33011 6.3 RESET MODE 6.3 RESET MODE „ Outline of Reset Mode Reset operation clears the print data sent to the printer from the computer, and returns the printer to an idle condition. (1) The printer is turned on, standing by, or printing. 21 /,1( (2) To stop printing, or clear the data sent from the computer, press the [PAUSE] key. The printer stops printing. 3$86( The number of unprinted labels (See NOTE 2.) (3) Press and hold the [RESTART] key for 3 seconds or longer. !5(6(7 (4) Press the [PAUSE] key. The data sent from the computer will be cleared, and the printer returns to an idle condition. 21 /,1( NOTES: 1. If the [RESTART] key is held for less than 3 seconds when the printer is in an error or pause state, the printer restarts printing. However, when a communication error or command error occurs, the printer returns to an idle condition. 2. When the [PAUSE] key is pressed during printing, the number of unprinted media is displayed. 6- 3 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST 6.4 SELF-DIAGNOSTIC TEST „ Outline of Self-Diagnostic Test In the Self-Diagnostic Test mode ,the printer checks and prints out the printer system information such as the sensor or interface, and the Maintenance Counter. Also it makes the print head broken element check. The Self-Diagnostic Test contains the following sub menus: !',$* 9[[ [PAUSE] 5,%%21 75$16 Selection of the ribbon type. [PAUSE] Prints out the Maintenance Counter /Parameter Settings. 0$,17(1$1&( &217 [FEED] [RESTART] Performs a Self-Diagnostic Test, and prints out the result. $872 ',$*1267,& [FEED] [RESTART] +($' &+(&. [FEED] Checks to see if there is any problem with the print head. [RESTART] NOTE: Use the [FEED] or [RESTART] key to select a desired option. Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. !5(6(7 Then, press the [FEED] key, and “<1>DIAG. Vx.x” message appears. !',$* 9[[ 6.4.1 Ribbon Type Selection Press the [PAUSE] key. . The ribbon type can be selected: “NO RIBBON” (No ribbon), “TRANS.” (Transmissive ribbon), or “NO TRANS.” (Non transmissive ribbon). After selecting the ribbon type to be used, press the [PAUSE] key to go to Maintenance counter/parameter settings print out. . NOTE: 12 5,%%21 No ribbon (thermal direct printing) [RESTART] 5,%%21 75$16 Transmissive ribbon [FEED] 5,%%21 12 75$16 Non transmissive ribbon When using the ribbon, be sure to select “Thermal Transfer”. When using the thermal media, be sure to select the “Thermal Direct”. 6- 4 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST 6.4.2 Maintenance Counter/Parameter Settings Print Out The printer is ready to print out the Maintenance Counter/Parameter Settings. [PAUSE] key to start. Press the MAINTENANCE CONT The printer starts printing out the Maintenance Counter/Parameter Settings. CHECKING & PRINT After printing is completed, the display returns to “<1>DIAG. Vx.x”. • Print Sample (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) (34) (35) (36) (37) (38) (39) (40) (41) (42) (43) (44) (45) (46) (47) (48) (49) (50) TOTAL FEED FEED PRINT HEAD U/D RIBBON SOLENOID 232C ERR SYSTEM ERR POWER FAIL [PC] FEED +2.0mm PEEL OFF +0.0mm BACK +0.0mm TONE(T) +0 step TONE (D) +0 step RBN(FW) -10 RBN (BK) +0 PO SPEED +0 X ADJ. +0.0mm THRESHOLD (R) THRESHOLD (T) FONT CODE RIBBON SPEED DATA LENG. PARITY CONTROL MESSAGE RIBBON SAVE FEED KEY EURO CODE AUTO HD CHK ACK/BUSY WEB PRINTER KB80 CONNECT RIBBON NEAR END PRTR IP ADDR GATE IP ADDR SUBNET MASK TTF AREA EXT CHR AREA PC SAVE AREA SOCKET PORT BASIC AREA BASIC BASIC TRACE OUT1 MODE OUT1 CTRL FIRST PRT BATTERY CHK 1.1Km 1.1Km 0.5Km 32 3h 0h 255 0 0 [KEY] FEED PEEL OFF BACK TONE(T) TONE(D) RBN (FW) RBN (BK) PO SPEED +0.0mm +1.0mm +0.0mm +0 step +0 step -8 +0 +0 1.0V 0.7V [PC-850] [0] [AUTO] [TRANS] [9600] [8] [EVEN] [XON+READY AUTO] [ENGLISH] [ON] [FEED] [B0] [OFF] [TYPE1] [OFF] [OFF] [30m] [192.168.010.020] [000.000.000.000] [255.255.255.000] [704kb] [128kb] [64kb] [OFF] [08000] [ 0KB] [OFF] [OFF] [TYPE1] [LOW] [TYPE1] [OFF] NOTE: Print conditions: Preset count: 1, Print speed: 4”/sec., Sensor: No sensor, Printing mode: Thermal transfer, Media length: 170 mm, Issue mode: Batch printing 6- 5 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST • Descriptions of the Maintenance Counter # (1) (2) Item Total media distance covered Media distance covered (3) Print distance (4) Head up/down count (5) Ribbon motor driving time (6) Head up solenoid operating time RS-232C hardware error count System error count Momentary power failure count (7) (8) (9) Count Condition Counted when the feed motor drives to feed, print and issue the media. (Counted also during ribbon saving operation and back feed.) See NOTE 6 and 7. Counted while printing. (Feeding and back feed are not counted.) See NOTE 2. Counts every print head up and down movement using the ribbon saving solenoid. (Up + down=1 count) See NOTE 3. Counts when the ribbon motor drives to feed, print and issue the media. (The driving time is not counted during ribbon saving operation, but is during back feed.) See NOTE 4. Counted during the ribbon saving. See NOTE 4. Counted when a parity, overrun or framing error occurs. See NOTE 5. Counted when any error occurs. Counts the number of times the power restores while the CPU is busy after reset. Range 0.0 to 2000.0 km 0.0 to 181.9 km 0.0 to 200.0 km 0 to 2000000 times 0 to 2000 hours 0 to 1000 times 0 to 255 times 0 to 15 times 0 to 15 times NOTES: 1. Item from (2) through (9) are initialized to “0” after RAM clear. 2. If the print distance is 5.5m or less, it is rounded down and no data is added to the memory at power off. 3. If the count is 31 or less, it is rounded down and no data is added to the memory at power off. 4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off. 5. When a sent command results in an error, the same number as the data capacity of the command is counted by byte. • If the media distance covered is 69.4 cm or less, it is rounded down and no data is added to the memory at power off. • When the media distance covered reached to the maximum, the maintenance counter should be cleared. Otherwise, the total media distance covered will not be updated. • Descriptions of the Parameters # (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) Item Feed length fine adjustment (PC), (KEY) Strip position fine adjustment (PC), (KEY) Back feed length fine adjustment (PC), (KEY) Print tone fine adjustment (Thermal transfer), (PC), (KEY) Print tone fine adjustment (Thermal direct), (PC), (KEY) Ribbon rewind motor driving voltage fine adjustment (PC), (KEY) Ribbon feed motor driving voltage fine adjustment (PC), (KEY) Strip Motor driving speed fine adjustment (PC), (KEY) Contents -50.0 mm to +50.0 mm -50.0 mm to +50.0 mm -9.9 mm to +9.9 mm -10 step to +10 step -10 step to +10 step -15 step to +0 step X axis fine adjustment Threshold manual fine adjustment for the black mark sensor Threshold manual fine adjustment for the feed gap sensor -99.5 mm to +99.5 mm 0.0V to 4.0V 6- 6 -15 step to +0 step +0 to +4 0.0V to 4.0V 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST # (21) Item Character Font zero (22) Control code (23) Ribbon type (24) Baud rate (25) Data length (26) Parity (27) Transmission control code (28) Language selection for LCD message (29) Ribbon saving function (30) Feed key function (31) (32) Euro font code Auto print head broken element check (33) Centronics ACK/BUSY timing setting 6- 7 Contents PC-850 PC-851 PC-1252 LATIN9 PC-852 PC-855 PC-1253 Arabic PC-857 PC-1250 PC-1254 PC-8 PC-1251 PC-1257 0: No slash used. Ø: Slash used. AUTO: Automatic selection ESC LF NUL: ESC LF NUL mode {|}: Mainframe mode 1B 1C 1D: Manual NO RIBBON: No ribbon TRANS: Transparent ribbon end NON TRANS: Opaque ribbon end 2400: 2400 bps 9600: 9600 bps 4800: 4800 bps 19200: 19200 bps 38400: 38400 bps 7: 7 bits 8: 8 bits NON: None ODD: ODD EVEN: EVEN XON/XOFF: XON/XOFF READY/BUSY: READY/BUSY (DTR) XON+READY AUTO: XON/XOFF+READY/BUSY (DTR) XON/XOFF AUTO: XON/XOFF READY/BUSY RTS: RTS ENGLISH: English GERMAN: German FRENCH: French DUTCH: Dutch SPANISH: Spanish JAPANESE: Japanese ITALIAN: Italian ON: Use OFF: Non use FEED: Feeds one label PRINT: Prints image buffer on one label 20H to FFH ON: Available OFF: Unavailable TYPE1: ACK is output when canceling BUSY. TYPE2: ACK is output after canceling BUSY. 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST # (34) Web printer function Item (35) KB-80 keyboard connection (36) Ribbon near end detection (37) (38) (39) (40) (41) (42) (43) Printer IP address Gateway IP address Subnet mask True type font registration area size External character registration area size PC saving area size Socket communication setting and port number (44) (45) BASIC file store area size BASIC interpreter setting (46) BASIC interpreter trace setting (47) Function of the expansion I/O OUT1 signal (48) Expansion I/O OUT1 signal level (49) Function of the expansion I/O inline mode (50) Real time clock battery check Contents ON: Available OFF: Unavailable ON: Connect OFF: Not connect 30m: Detected when the remained ribbon length is about 30 m. 70m: Detected when the remained ribbon length is about 70 m. ***.***.***.*** ***.***.***.*** ***.***.***.*** 0 KB to 896 KB (unit of 64 KB) 0 KB to 896 KB (units of 64 KB) 0 KB to 896 KB (units of 64 KB) ON: Communicable OFF: Not communicable Port No.: 0 to 065535 0KB to 869KB (Units of 64KB) ON: Available OFF: Unavailable ON: Available OFF: Unavailable TYPE1: Printing TYPE2: End of printing LOW: Active Low HIGH: Active High TYPE1: The first label is not issued. TYPE2: The first label is issued. ON: Battery voltage is checked at the power on time. OFF: Battery voltage is not checked at the power on time. 6.4.3 Self-Diagnostic Test and the Result Print Out When the Maintenance Counter/Parameter Settings is printed, the message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice and [FEED] key once. The Self-Diagnostic Test is ready. Press the [PAUSE] key to start. AUTO DIAGNOSTIC The printer starts printing out the Self-Diagnostic Test, and prints out the result. CHECKING & PRINT After printing is completed, the display returns to “<1>DIAG. Vx.x”. NOTE: If an error occurs, an error message appears, and the printer stops printing. After clearing the error, press the [PAUSE] key to return the display to “<1>DIAG.Vx.x”. The printer does not restart printing automatically. 6- 8 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST • Print Sample (1) PROGRAM B-492 20SEP2001 V1.0A FMRM0067001: 1A00 B-492 01SEP2001 V1.0 FMRM0066901:8500 5600 OK 8MB SLOT1 ATA SLOT2 LAN [H]20°C [A]22°C [S]25°C [R]4.2V [T]2.5V [RANK]7 1: ON 2: OFF 3: OFF NG NG OK (2) BOOT (3) (4) (5) (6) FONT EEPROM SDRAM CARD (7) SENSOR (8) DIP SW (9) EXP.I/O (10) KEY BRD (11) BATTERY NOTES: 1. Print conditions: Preset count: 1, Print speed: 5”/sec., Sensor: No sensor, Printing method: Thermal transfer, Supply length: 59 mm, Issue mode: Batch printing 2. Software version No., Part No. of ROM and checksum vary according to the software version of PROGRAM ROM. 3. The last two digits of the checksum are usually “00”. 4. The symbol “°” of “°C” may not be printed depending on the type of character code. • Descriptions (1) Program ROM Check (Model Name, Date, Version, Part number, Checksum) PROGRAM B-492 V1.0 Program area 20SEP2001 A FMRM0067001: 1A00 Checksum Model name Part No. of ROM or software Revision No.: Space or A to Z Software version No. (2) Boot Check (Model Name, Date, Version, Part Number, Checksum) BOOT B-492 V1.0 Boot area Model name 01SEP2001 A FMRM0066901: 8500 Checksum of Boot area Part No. of ROM or software Revision No.: Space or A to Z Software version No. (3) Alphanumeric Font ROM Check FONT 5600 Checksum of Font area Font area 6-9 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST (4) EEPROM Check EEPROM OK OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM (Backup Memory) (5) SDRAM Capacity SDRAM 8MB Capacity of DRAM System/Painting memory (6) PC Card Slot Check CARD SLOT 1 SLOT 2 ATA LAN ATA: LAN: FSH: NO: Slot ATA Card is inserted. LAN card is inserted. Flash memory card is inserted. Unformatted ATA card/Flash memory card or no card is inserted. PCMCIA Card (7) Sensor Check The status of the Print Head Thermistor, Environmental Temperature Thermistor, Heat Sink Thermistor, Black Mark Sensor, Feed Gap Sensor, and Head Rank are printed. SENSOR [H]20°C [A]22°C [S]25°C [R]4.2V [T]2.5V [RANK]7 Print Head Resistance Rank 0 – 7 (See Table below.) Feed gap sensor status: 0.0 – 5.0V Black mark sensor (Upper) status: 0.0 – 5.0V Heat sink thermistor status: 25°C, 80°C, 90°C Environmental thermistor status: 0 - 86°C If it is undetectable, “--°C “ is printed. Print head thermistor status: 0°C - 86°C Print Head Resistance Rank Table Rank 0 1 2 3 Average resistance (ohm) 1409 to 1454 1361 to 1408 1314 to 1360 1266 to 1313 Rank 4 5 6 7 Average resistance (ohm) 1219 to 1265 1171 to 1218 1124 to 1170 1076 to 1123 6-10 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.4 SELF-DIAGNOSTIC TEST (8) DIP Switch Status DIP SW 1: ON 2: OFF 3: OFF NOTE: For details regarding the DIP Switch setting, refer to Section 2.6. (9) Expansion I/O Interface Check EXP.I/O OK Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board 300Ω×5 • • • • • 1 2 3 4 5 12 • • • • • • 7 8 9 10 11 15 21 • Connector: FCN-781P024-G/P • • GND Vcc 300Ω (10) DIN Connector for the Keyboard (KB-80) Check KEY BRD OK OK: The connector has no problem. NG: The connector has a problem or loopback jig is not attached. DIN Connector for the KB-80 keyboard 3 6 4 7 5 8 1 2 DIN Connector: TCS7588-01-201 Pin 3 and Pin 4 are short-circuited. Pin 5 and Pin 6 are short-circuited. (11) Real Time Clock Battery Check BATTERY OK OK: The voltage is higher than about 2.4V, or the battery is unconnected. NG: The voltage is lower than about 2.4V. Battery for the real time clock 6-11 6. SYSTEM MODE EO18-33011 6.4 SELF-DIAGNOSTIC TEST 6.4.4 Print Head Element Check When the Self-Diagnostic Test result is printed, the message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice and [FEED] key twice. The printer is ready to check the print head to see if there is any problem with the print head. Press the [PAUSE] key to start. +($' &+(&. The printer starts checking the print head. &+(&.,1* If there is no problem with the print head, the print head check is complete. Press the [PAUSE] key to return to “<1>DIAG. Vx.x”. 1250$/ (1' If there is a problem with the print head, the following message is displayed. +($' (5525 Press the [PAUSE] key to return to “<1>DIAG. Vx.x”. NOTES: 1. 2. 3. Make sure that the top cover is closed before starting the print head check. If “HEAD ERROR” appears, the print head element may be damaged. Replace the print head. The print head element check can be performed at the power on time. For selecting this function, refer to Section 6.5 Parameter Setting. 6-12 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.5 PARAMETER SETTING 6.5 PARAMETER SETTING ! Outline of Parameter Setting In the Parameter Setting mode, various kinds of parameters, such as communication, key, LCD, etc. can be set. This will allow the use of the printer to comply with your operating conditions. The Parameter Setting menu contains the following: <2>PARAMETER SET [PAUSE] FONT CODE PC-850 [PAUSE] Character code selection ZERO FONT 0 Zero font code selection [PAUSE] SPEED 9600bps Baud rate selection [PAUSE] DATA LENG. 8bits [PAUSE] Data length selection PARITY NONE Parity selection [PAUSE] XON+READY AUTO [PAUSE] Transmission control code selection LCD ENGLISH LCD message selection [PAUSE] RIBBON SAVE ON [PAUSE] Ribbon saving function selection CODE AUTO Control code selection [PAUSE] RIBBON TRANS [PAUSE] Ribbon type selection FEED KEY FEED [PAUSE] [FEED] key function selection EURO CODE B0 [PAUSE] Euro code selection AUTO HD CHK OFF [PAUSE] Auto print head check selection ACK/BUSY TYPE1 [PAUSE] Centronics ACK/BUSY timing selection WEB PRINTER OFF [PAUSE] Web printer function selection KB80 CONNECT OFF [PAUSE] KB-80 optional keyboard selection RBN NEAR END 70 [PAUSE] Ribbon near end detection setting OUT1 MODE TYPE 1 [PAUSE] Expansion I/O OUT1 signal function selection OUT1 CTRL Expansion I/O OUT1 signal level selection LOW [PAUSE] FIRST PRT TYPE 1 [PAUSE] Expansion I/O inline mode function selection NOTE: Baud rate, Data length, Parity, and Transmission control code should be set to the same values as those of the host computer. Failure to do this causes improper operation. 6-13 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until the “<0>RESET” message appears on the display. !5(6(7 Press the [FEED] key twice, and “<2>PARAMETER SET” message appears. !3$5$0(7(5 6(7 6.5.1 Character Code Selection With this parameter you can select a character font code. appears, press the [PAUSE] key. When “<2>PARAMETER SET” )217 &2'( 3& )217 &2'( 3& )217 &2'( 3& [RESTART] )217 &2'( 3& )217 &2'( 3& )217 &2'( $UDELF )217 &2'( /$7,1 )217 &2'( 3& )217 &2'( 3& )217 &2'( 3& )217 &2'( 3& )217 &2'( 3& [FEED] )217 &2'( 3& )217 &2'( 3& )217 &2'( 3& After selecting the character code, press the [PAUSE] key. NOTES: 1. 2. 3. 4. Use the [FEED] or [RESTART] key to select a desired option. When pressing the [FEED] and [RESTART] keys at the same time in the parameter setting, the message returns to “<2>PARAMETER SET”. If holding the [FEED] or [RESTART] key for 0.5 seconds or longer in the parameter setting the key is entered continuously. A changed parameter becomes enabled by pressing the [PAUSE]. 6-14 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING PC-850 PC-8 PC-852 PC-857 PC-851 PC-855 6-15 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING PC-1250 PC-1251 PC-1252 PC-1253 PC-1254 PC-1257 6-16 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING LATIN9 Arabic NOTE: Euro font codes are changeable. For details, refer to Euro Code Selection of Section 6.5 Parameter Setting. 6.5.2 Zero Font Code Selection With this parameter you can select the way to indicate zero between “0” and “Ø”. When “<2>PARAMETER SET” appears, press the [PAUSE] key twice. =(52 )217 [RESTART] =(52 )217 (Without slash) [FEED] =(52 )217 Ø (With slash) After selecting the zero font code, press the [PAUSE] key. 6.5.3 Baud Rate Selection With this parameter you can select the baud rate of the RS-232C interface. “<2>PARAMETER SET” appears, press the [PAUSE] key 3 times. 63((' ESV [RESTART] [FEED] 63((' ESV 63((' ESV 63((' ESV 63((' ESV 63((' ESV After selecting the baud rate, press the [PAUSE] key. 6-17 When 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.4 Data Length Selection With this parameter you can select the communication data length of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 4 times. '$7$ /(1* ELWV [RESTART] '$7$ /(1* ELWV [FEED] '$7$ /(1* ELWV After selecting the data length, press the [PAUSE] key. 6.5.5 Parity Selection With this parameter you can select the parity of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 5 times. 3$5,7< 121( [RESTART] [FEED] 3$5,7< (9(1 3$5,7< 2'' 3$5,7< 121( After selecting the parity, press the [PAUSE] key. 6.5.6 Transmission Control Code Selection With this parameter you can select the transmission control code of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 6 times. ;215($'< $872 [RESTART] [FEED] ;21;2)) $872 XON/XOFF mode ;215($'< $872 XON/XOFF+READY/BUSY (DTR) mode 5($'<%86< READY/BUSY (DTR) mode ;21;2)) XON/XOFF mode 5($'<%86< 576 RTS mode After selecting the transmission control code, press the [PAUSE] key. 6-18 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING NOTE: 6.5.7 The following is the detailed descriptions for each transmission control code. 1) XON/XOFF AUTO At the power on time, the printer outputs XON. At the power off time, the printer outputs XOFF. 2) XON+READY AUTO At the power on time, the printer outputs XON. At the power off time, the printer outputs XOFF. 3) READY/BUSY At the power on time, the DTR signal output from the printer turns to High level (READY). At the power off time, the printer does not output XOFF. 4) XON/XOFF At the power on time, the printer outputs XON. At the power off time, the printer does not output XOFF. 5) READY/BUSY RTS At the power on time, the RTS signal output from the printer turns to High level (READY). At the power off time, the printer does not output XOFF. LCD Message Selection With this parameter you can select the language in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key 7 times. /&' (1*/,6+ (1*/,6+ [RESTART] *(50$1 )5(1&+ '87&+ [FEED] 63$1,6+ -$3$1(6( ,7$/,$1 After selecting the language, press the [PAUSE] key. 6-19 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.8 Ribbon Saving Function Selection With this parameter you can select whether or not the Ribbon saving function is activated. When “<2>PARAMETER SET” appears, press the [PAUSE] key 8 times. 5,%%21 6$9( 21 [RESTART] 5,%%21 6$9( 21 Available [FEED] 5,%%21 6$9( 2)) Unavailable After selecting the auto forward wait, press the [PAUSE] key. 6.5.9 Control Code Selection With this parameter you can select a Control Code. When “<2>PARAMETER SET” appears, press the [PAUSE] key 9 times. &2'( $872 &2'( [RESTART] [FEED] NOTES: 1. 2. $872 Automatic selection &2'( (6&/)18/ Manual selection &2'(^_` Manual selection &2'( 0$18$/ Control codes should be specified. This parameter is used to select the Control Code for the communication between the printer and the host computer. Selecting “Manual” enables you to set the control code. When “CODE MANUAL” is selected and the [PAUSE] key is pressed, the LCD display will show the setting screen of CONTROL CODE1 to CONTROL CODE3 as follows. &21752/ &2'( % &21752/ &2'( )) [RESTART] &21752/ &2'( )( &21752/ &2'( )' &21752/ &2'( [FEED] &21752/ &2'( &21752/ &2'( NOTES: 1. 2. 3. Pressing the [FEED] or [RESTART] key causes 1 byte change in the Control Code value. You cannot specify the same control code with the one used for the commands. You cannot use the specified Control Code for the data of the Data Command or Display Command. 6-20 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 screen. In a same manner, press the [PAUSE] key after setting the control code for Control Code 2 to display the CONTROL CODE3 screen. &21752/ &2'( [PAUSE] &21752/ &2'( [PAUSE] &21752/ &2'( Press the [PAUSE] key after setting the control code for Control Code 3, and the FEED Key Function Selection screen will appear. 6.5.10 Ribbon Type Selection With this parameter you can select a Ribbon type. When “<2>PARAMETER SET” appears, press the [PAUSE] key 10 times. 5,%%21 75$16 [RESTART] 5,%%21 75$16 Transmissive ribbon [FEED] 5,%%21 121 75$16 Non transmissive ribbon NOTE: Transmissive ribbon … The ribbon end sensor considers transmissive part as “Ribbon” and non transmissive part as “Ribbon end”. Non transmissive ribbon … The ribbon end sensor considers non transmissive part as “Ribbon” and transmissive part as “Ribbon end”. After selecting the ribbon type, press the [PAUSE] key. 6.5.11 FEED Key Function Selection With this parameter you can select the function of the [FEED] key. When “<2>PARAMETER SET” appears, press the [PAUSE] key 11 times. )((' .(< )((' [RESTART] )((' .(< )((' [FEED] )((' .(< 35,17 NOTE: When “FEED” is selected, the [FEED] key will feed one media when pressed. When “PRINT” is selected, the [FEED] key will print the data in the Image Buffer (The last printed data). After selecting the FEED key function, press the [PAUSE] key. 6-21 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.12 EURO Code Selection With this parameter you can select Euro Font code (C). = When “<2>PARAMETER SET” appears, press the [PAUSE] key 12 times. (852 &2'( % [RESTART] [FEED] NOTE: (852 &2'( )) (852 &2'( )( (852 &2'( (852 &2'( Pressing the [FEED] or [RESTART] key causes 1 byte change in the Euro Code value. After selecting the Euro font code, press the [PAUSE] key. 6.5.13 Auto Print Head Check Selection With this parameter you can select whether or not the Auto Print Head Check function is activated at the power on time. When “<2>PARAMETER SET” appears, press the [PAUSE] key 13 times. $872 +' &+. 2)) [RESTART] [FEED] Auto print head broken element check is not performed. Auto print head broken element check is performed. $872 +' &+. 2)) $872 +' &+. 21 NOTE: It is recommended that this function is turned on when high quality printing such as bar codes printing is required, otherwise turned off. After selecting the auto print head check, press the [PAUSE] key. 6-22 6. SYSTEM MODE EO18-33011 6.5 PARAMETER SETTING 6.5.14 Centronics Interface ACK/BUSY Timing Selection With this parameter you can select the ACK/BUSY timing of the Centronics interface. “<2>PARAMETER SET” appears, press the [PAUSE] key 14 times. When $&.%86< 7<3( [RESTART] $&.%86< 7<3( [FEED] $&.%86< 7<3( After selecting the ACK/BUSY timing, press the [PAUSE] key. NOTE: ACK/BUSY Signal Timing Chart If the error occurs with the Centronics interface communication, change the types. 6.5.15 Web Printer Function Selection With this parameter you can select whether or not the B-492 printer can be used as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key 15 times. :(% 35,17(5 2)) [RESTART] :(% 35,17(5 2)) Unavailable [FEED] :(% 35,17(5 21 Available After selecting the Web printer function, press the [PAUSE] key. NOTE: When “WEB PRINTER ON” is selected, the status of the B-492 printer connected in a network can be checked through the Web browser. 6-23 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.5 PARAMETER SETTING 6.5.16 KB-80 Optional Keyboard Connect Setting With this parameter you can select whether or not the KB-80 optional keyboard is used. When “<2>PARAMETER SET” appears, press the [PAUSE] key 16 times. KB80 CONNECT OFF [RESTART] KB80 CONNECT OFF Unavailable [FEED] KB80 CONNECT ON Available After selecting the KB-80 connection, press the [PAUSE] key. NOTES: 1. 2. When “KB80 CONNECT ON” is selected, the D-sub 9-pin RS-232C interface cannot be used. To make this parameter effective, the KB-80 optional keyboard is required. 6.5.17 Ribbon Near End Setting With this parameter you can select the condition of ribbon near end detection. “<2>PARAMETER SET” appears, press the [PAUSE] key 17 times. When RBN NEAR END 70 [RESTART] [FEED] RBN NEAR END 70 Ribbon near end is detected when the remaining ribbon length is about 70 m. RBN NEAR END 30 Ribbon near end is detected when the remaining ribbon length is about 30 m. RBN NEAR END OFF Ribbon near end is not detected. After selecting the ribbon near end condition, press the [PAUSE] key. 6-24 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.5 PARAMETER SETTING 6.5.18 Expansion I/O OUT1 Signal Function Setting With this parameter you can select the function of the OUT1 signal for the expansion I/O interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 18 times. OUT1 MODE TYPE1 [RESTART] OUT1 MODE TYPE1 TYPE1: Printing [FEED] OUT1 MODE TYPE2 TYPE2: End of Printging After selecting the OUT1 signal function, press the [PAUSE] key. 6.5.19 Expansion I/O Signal Level Setting With this parameter you can select the level of the OUT1 signal for the expansion I/O interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 19 times. OUT1 CTRL LOW [RESTART] [FEED] OUT1 CTRL LOW LOW: Active low OUT1 CTRL HIGH High: Active High After selecting the OUT1 signal level, press the [PAUSE] key. 6.5.20 Expansion I/O Inline Mode Function Setting With this parameter you can select the inline mode function of the expansion I/O interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key 20 times. FIRST PRT TYPE 1 [RESTART] FIRST PRT TYPE 1 TYPE1: The first label is not issued. [FEED] FIRST PRT TYPE 2 TYPE2: The first label is issued. After selecting the inline mode function, press the [PAUSE] key. The message display will return to “<2>PARAMETER SET”. 6-25 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6 PRINTER PARAMETER FINE ADJUSTMENT ! Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode, you can fine adjust each parameter, such as Print tone, Print start position, Threshold, etc. which are set by the PC command. This is useful when using several types of media by turns or when the print start position or strip position is required to be fine adjusted. The Printer Parameter Fine Adjustment menu contains the following. <3>ADJUST SET [PAUSE] FEED ADJ. +0.0mm Feed Length Fine Adjustment [PAUSE] DIS. ADJ. +0.0mm Strip Position Fine Adjustment [PAUSE] BACK ADJ. +0.0mm Back Feed Length Fine Adjustment [PAUSE] X ADJUST. +0.0mm X Axis Fine Adjustment [PAUSE] TONE ADJ.<T> +0 Print Tone Fine Adjustment (Thermal Transfer) [PAUSE] TONE ADJ.<D> +0 Print Tone Fine Adjustment (Thermal Direct) [PAUSE] RBN ADJ<FW> +0 Ribbon Motor Drive Voltage Fine Adjustment (Rewind Motor) [PAUSE] RBN ADJ<BK> +0 Ribbon Motor Drive Voltage Fine Adjustment (Feed Motor) [PAUSE] THRESHOLD<R> 1.0V Threshold Fine Adjustment (Black Mark Sensor) [PAUSE] THRESHOLD<T> 1.4V Threshold Fine Adjustment (Feed Gap Sensor) [PAUSE] PEL OFF SPEED 00 Strip Motor Driving Speed Fine Adjustment [PAUSE] 6-26 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. <0>RESET Press the [FEED] key three times. The printer is at the start of the Printer Parameter Fine Adjustment menu. <3>ADJUST SET NOTES: 1. 2. 3. 4. When pressing the [FEED] and [RESTART] keys at the same time in the parameter setting, the message returns to “<3>ADJUST SET”. If holding the [FEED] or [RESTART] key for 0.5 seconds or longer in the Printer Parameter Fine Adjustment, the key is entered continuously. A changed parameter becomes enabled by pressing the [PAUSE]. Use the [FEED] or [RESTART] key to select a desired value or option. 6.6.1 Feed Length Fine Adjustment With this parameter you can fine adjust the feed length. When “<3>ADJUST SET” appears, press the [PAUSE] key. FEED ADJ. +0.0mm FEED ADJ.+50.0mm [RESTART] FEED ADJ.+49.5mm FEED ADJ.+0.0mm [FEED] FEED ADJ.-49.5mm FEED ADJ.-50.0mm [FEED] key: Pressing the [FEED] key one time causes a –0.5mm change, up to –50.0 mm. [RESTAT] key: Pressing the [RESTART] key one time causes a +0.5mm change, up to +50.0 mm. After completing the fine adjustment, press the [PAUSE] key. 6-27 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • Feed Length Fine Adjustment (Example) NOTE: The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum feed length fine adjustment value is ±50.0mm. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 6.6.2 Strip Position Fine Adjustment With this parameter you can fine adjust the strip position. When “<3>ADJUST SET” appears, press the [PAUSE] key twice. DIS. ADJ. +0.0mm DIS. ADJ.+50.0mm [RESTART] DIS. ADJ.+49.5mm DIS. ADJ.+0.0mm [FEED] DIS. ADJ.-49.5mm DIS. ADJ.-50.0mm [FEED] key: Pressing the [FEED] key one time causes a –0.5mm change, up to –50.0 mm. [RESTAT] key: Pressing the [RESTART] key one time causes a +0.5mm change, up to +50.0 mm. After completing the fine adjustment, press the [PAUSE] key. 6-28 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • Strip Position Fine Adjustment (Example) Label +0.0 mm Strip Plate Print Head Platen Backing Paper +3.0 mm -3.0 mm NOTES: 1. In strip issue, the media feed should be stopped where 1 mm-long label remains on the strip plate. If, however, the feed stop position is improper due to too long gap length, etc., a fine adjustment should be performed. Label 1mm Strip Plate Backing Paper 2. The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum strip position fine adjustment value is ±50.0mm. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 6.6.3 Back Feed Length Fine Adjustment With this parameter you can fine adjust the Back Feed Length. appears, press the [PAUSE] key 3 times. When “<3>ADJUST SET” BACK ADJ. +0.0mm BACK ADJ.+9.5mm BACK ADJ.+9.0mm [RESTART] BACK ADJ.+0.0mm [FEED] BACK ADJ.-9.0mm BACK ADJ.-9.5mm [FEED] key: Pressing the [FEED] key one time causes a –0.5mm change, up to –9.5 mm. [RESTAT] key: Pressing the [RESTART] key one time causes a +0.5mm change, up to +9.5 mm. After completing the fine adjustment, press the [PAUSE] key. 6-29 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • Back Feed Length Fine Adjustment (Example) NOTE: The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum back feed length fine adjustment value is ±9.5mm. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 6.6.4 X Axis Fine Adjustment With this parameter you can fine adjust the print position on X Axis. When “<3>ADJUST SET” appears, press the [PAUSE] key 4 times. X ADJUST +0.0mm [RESTART] X ADJUST +99.5mm X ADJUST +99.0mm X ADJUST +0.0mm [FEED] X ADJUST -99.0mm X ADJUST -99.5mm [FEED] key: Pressing the [FEED] key one time causes a –0.5mm change, up to –99.5 mm. [RESTAT] key: Pressing the [RESTART] key one time causes a +0.5mm change, up to +99.5 mm. After completing the fine adjustment, press the [PAUSE] key. 6-30 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT • X-Axis Fine Adjustment (Example) NOTES: 1. 2. 3. 4. The X Axis fine adjustment is performed to fine adjust the print position in horizontal direction (left or right). Adjust the X axis within the effective print range. After the value reaches the coordinate 0, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction. This adjustment cannot be used in the Self Test mode or Test print. The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum X axis fine adjustment value is ±99.5mm. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 6-31 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6.5 Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print) With this parameter you can fine adjust the Print Tone. When “<3>ADJUST SET” appears, press the [PAUSE] key 5 times to enter the Print Tone Fine Adjustment (Thermal transfer print) menu. TONE ADJ.<T> +0 Thermal Transfer To change the screen to the Print Tone Fine Adjustment (Thermal direct print), press the [PAUSE] key again. TONE ADJ.<D> +0 Thermal Direct Thermal Transfer Print Thermal Direct Print TONE ADJ<T>. +10 [RESTART] Darker TONE ADJ<T>. +9 TONE ADJ<D>. +9 TONE ADJ<T>. +0 [FEED] TONE ADJ<D>. +10 Standard TONE ADJ<T>. -9 TONE ADJ<D>. +0 TONE ADJ<D>. -9 TONE ADJ<T>. -10 Lighter TONE ADJ<D>. -10 [FEED] key: Pressing the [FEED] key one time causes a –1 tone change, up to –10 tones. [RESTAT] key: Pressing the [RESTART] key one time causes a +1 tone change, up to +10 tones. After completing the fine adjustment, press the [PAUSE] key. NOTES: 1. 2. The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum print tone fine adjustment value is ±10. The following table shows the maximum fine adjustment value for each print speed. Even if the set value exceeds the maximum value, it will be automatically adjusted to the following value. Print speed Thermal direct Thermal transfer 4”/sec. +2 step ----- 5”/sec. +5 step +5 step 8”/sec. +2 step +2 step 10”/sec. ----- +2 step This is useful when print tone is required to be fine adjusted e.g.) When the ribbon is changed to different type. 6-32 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6.6 Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor) With this parameter you can fine adjust the Ribbon Motor Voltage (Torque). When “<3>ADJUST SET” appears, press the [PAUSE] key 7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind Motor) menu. RBN ADJ<FW> +0 Rewind Motor To change the screen to the Ribbon Motor Voltage Fine Adjustment (Feed Motor), press the [PAUSE] key again. RBN ADJ<BK> +0 Feed Motor Rewind Motor [RESTART] [FEED] Feed Motor RBN ADJ<FW> +0 RBN ADJ<BK> +0 RBN ADJ<FW> -1 RBN ADJ<BK> -1 RBN ADJ<FW> -2 RBN ADJ<BK> -2 RBN ADJ<FW> -14 RBN ADJ<BK> -14 RBN ADJ<FW> -15 RBN ADJ<BK> -15 [FEED] key: Pressing the [FEED] key one time causes a –1 step change, up to –15 steps. [RESTAT] key: Pressing the [RESTART] key one time causes a +1 step change, up to +0 step. After completing the fine adjustment, press the [PAUSE] key. NOTES: 1. 2. 3. The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum ribbon motor voltage fine adjustment value is −15. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. Only for the Feed motor, the voltage can be increased up to 50%. One step corresponds to 5% of the standard voltage and up to 75% of the voltage can be decreased. Please make this adjustment if a ribbon error occurs though the ribbon is proper. 6-33 6. SYSTEM MODE EO18-33011 6.6 PRINTER PARAMETER FINE ADJUSTMENT 6.6.7 Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor) With this parameter you can fine adjust the Threshold of the Black Mark and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the [PAUSE] key 9 times to enter the Threshold Manual Fine Adjustment (Black Mark Sensor) menu. THRESHOLD<R>1.0V Black Mark Sensor To change the screen to the Threshold Manual Fine Adjustment (Feed Gap Sensor), press the [PAUSE] key again. THRESHOLD<T>1.4V Feed Gap Sensor Feed Gap Sensor Black Mark Sensor [RESTART] [FEED] THRESHOLD<R>4.0V THRESHOLD<T>4.0V THRESHOLD<R>3.9V THRESHOLD<T>3.9V THRESHOLD<R>3.8V THRESHOLD<T>3.8V THRESHOLD<R>0.1V THRESHOLD<T>0.1V THRESHOLD<R>0.0V THRESHOLD<T>0.0V [FEED] key: Pressing the [FEED] key one time causes a –0.1V change, up to 0.0V. [RESTAT] key: Pressing the [RESTART] key one time causes a +0.1V change, up to +4.0V. After completing the fine adjustment, press the [PAUSE] key. NOTE: This is useful to fine adjust the threshold when the media issue is improper even after the sensor threshold setting is performed. (See Section 7.1 Threshold Setting.) 6.6.8 Strip Motor Driving Speed Fine Adjustment With this parameter you can fine adjust the Strip motor driving speed. When “<3>ADJUST SET” appears, press the [PAUSE] key 10 times to enter the Strip Motor Driving Speed Fine Adjustment menu. PEL OFF SPEED 00 PEL OFF SPEED 04 [RESTART] PEL OFF SPEED 03 PEL OFF SPEED 02 [FEED] PEL OFF SPEED 01 PEL OFF SPEED 00 NOTE: The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum strip motor driving speed fine adjustment value is +4 step. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 6-34 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7 TEST PRINT ! Outline of Test Print In the Test Print mode, you can print the test pattern and set its conditions. This is useful to check the print quality of new media or ribbon. The Test Print menu contains the following: <4>TEST PRINT [PAUSE] Print Condition Setting PRINT CONDITION Test Pattern Selection [FEED] [PAUSE] [RESTART] SLANT LINE(1DOT) [FEED] [PAUSE] [RESTART] SLANT LINE(3DOT) [FEED] [RESTART] [RESTART] [RESTART] [RESTART] [RESTART] PAPER FEED [PAUSE] [RESTART] AUTO PRINT (REFL) [FEED] LABEL LEN. 76mm [PAUSE] AUTO PRINT (TRAN) [FEED] TYPE[S]NORMAL [PAUSE] FCTORY TEST [FEED] RIBBON TRANS. [PAUSE] NON-PRINTING [FEED] SENSOR TRANS. [PAUSE] BARCODE [FEED] PRINT SPEED 4”/s [PAUSE] CHARACTERS [FEED] ISSUE COUNT 1 [RESTART] 6-35 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until the “<0>RESET” message appears in the display. <0>RESET Press the [FEED] key 4 times. The Test Print is ready to be performed. <4>TEST PRINT NOTES: 1. 2. 3. 4. 5. When pressing the [FEED] and [RESTART] keys at the same time in the Test Print menu, the message returns to “<4>TEST PRINT”. If holding the [FEED] or [RESTART] key for 0.5 seconds or longer in the Test Print menu, the key is entered continuously. The fine adjustment parameters are effective for the Test Print. (except for X Axis Fine Adjustment.) If any error occurs, an error message appears, and the printer stops printing. After clearing the errors, press the [PAUSE] key to return to the System Mode menu. The printer does not restart printing automatically. A changed parameter becomes enabled by pressing the [PAUSE] key. 6.7.1 Specifying the Print Condition for the Test Print The print conditions for the Test Print should be specified before printing. When “<4>TEST PRINT” appears, press the [PAUSE] key. PRINT CONDITION Issue Count Setting To enter the Issue Count Setting menu, press the [PAUSE] key. ISSUE COUNT 1 ISSUE COUNT 5000 ISSUE COUNT 1000 [RESTART] ISSUE COUNT 500 ISSUE COUNT 100 ISSUE COUNT 50 ISSUE COUNT 10 [FEED] ISSUE COUNT 5 ISSUE COUNT 3 ISSUE COUNT 1 After selecting the issue count, press the [PAUSE] key to go to Print Speed Setting. 6-36 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT Print Speed Setting Select the print speed for the test print between 4 inches/second and 2 inches/second. PRINT SPEED 4”/s PRINT SPEED 10”/s [RESTART] PRINT SPEED 8”/s [FEED] PRINT SPEED 5”/s PRINT SPEED 4”/s After selecting the print speed, press the [PAUSE] key to go to Sensor Type Selection. Sensor Type Selection Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT” (Black Mark Sensor) and “NONE”. SENSOR TRANS. [RESTART] SENSOR NONE None SENSOR REFLECT. Black Mark Sensor SENSOR TRANS. Feed Gap Sensor [FEED] After selecting the sensor type, press the [PAUSE] key to go to Ribbon Type Selection. NOTE: Select the sensor type which is proper to the media being used. Basically, the Reflective Sensor (Black Mark Sensor) is for tag paper, and the Transmissive Sensor (Feed Gap Sensor) is for label. Ribbon Type Selection Select the ribbon type for the test print from “NO RIBBON”, “TRANS” or “NO TRANS”. RIBBON TRANS. [RESTART] [FEED] RIBBON NO RIBBON No ribbon RIBBON TRANS. Transmissive ribbon RIBBON NO TRANS. Non transmissive ribbon After selecting the printing mode, press the [PAUSE] key to go to Issue Mode Selection. NOTE: Select the ribbon type which is proper to the operating conditions. Basically, the Thermal Transfer is for the use of ribbon, and the Thermal Direct is for the use of thermal paper. 6-37 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT Issue Mode Selection Select the issue mode for the test print between “[S]NORMAL” (Batch mode) and “[H]PEEL OFF” (Strip mode). TYPE[S]NORMAL [RESTART] [FEED] TYPE[S]NORMAL Batch mode TYPE[H]PEEL OFF Strip mode After selecting the Issue Mode, press the [PAUSE] key to go to Label Length Setting. Label Length Setting Select the label length for the test print in a range from 5 mm to 999 mm. LABEL LEN. 76mm [RESTART] [FEED] LABEL LEN. 999mm LABEL LEN. 5mm [FEED] key: Pressing the [FEED] key one time causes a –1 mm change, up to 5 mm. [RESTAT] key: Pressing the [RESTART] key one time causes a +1 mm change, up to 999 mm. After selecting the label length, press the [PAUSE] key to go to Paper Feed Selection. NOTE: Pressing and holding the [RESTART] or [FEED] key causes the display to show the values quickly and continuously. To stop it, release the key. Paper Feed Selection Select whether or not a paper feed is performed prior to a test print. PAPER FEED [RESTART] [FEED] PAPER FEED Paper feed is available. PAPER NO FEED Paper feed is not available. After selecting the paper feed, press the [PAUSE] key. The display returns to the “<4>TEST PRINT”. NOTE: When “PAPER FEED” is selected, the printer feeds the media prior to a test print to adjust the print start position. When “PAPER NO FEED” is selected, the printer starts printing without print start position adjustment. If the print start position adjustment is unnecessary, you can save the media by selecting “PAPER NO FEED”. 6-38 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.2 Test Print Pattern Selection When “<4>TEST PRINT” appears after paper feed selection, press the [PAUSE] key. PRINT CONDITION Select a test print pattern from the following options. PRINT CONDITION [RESTART] SLANT LINE(1DOT) SLANT LINE(3DOT) CHARACTERS BARCODE [FEED] NON-PRINTING FACTORY TEST AUTO PRINT(TRAN) AUTO PRINT(REFL) 6.7.3 Slant Line (1 dot) SLANT LINE(1DOT) While selecting the Slant Line (1 dot), press the [PAUSE] key to start printing the slant line patterns (1 dot). After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to show “SLANT LINE (1DOT)” again. Then, press the [FEED] key. ! Print Sample of Slant Line (1 dot) (Magnified view: Black area ratio 16.6%) 6-39 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.4 Slant Line (3 dots) SLANT LINE(3DOT) While selecting the Slant Line (3 dots), press the [PAUSE] key to start printing the slant line patterns (3 dots). After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to show “SLANT LINE (3DOT)” again. Then, press the [FEED] key. ! Print Sample of Slant Line (3 dots) (Magnified view: Black area ratio 16.7%) 6.7.5 Characters CHARACTERS While selecting the Characters, press the [PAUSE] key to start printing the characters. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to show “CHARACTERS” again. Then, press the [FEED] key. ! Print Sample of Characters 6-40 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.6 Barcode BARCODE While selecting the Barcode, press the [PAUSE] key to start printing the bar codes. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “BARCODE” again. Then, press the [FEED] key. ! Print Sample of Barcodes 6.7.7 Non-Printing NON-PRINTING While selecting the Non-printing, press the [PAUSE] key to start issuing a blank media. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “NON-PRINTING” again. Then, press the [FEED] key. NOTE: The Non-Printing function looks like a media feeding. ! Print Sample of Non-print 6-41 6. SYSTEM MODE EO18-33011 6.7 TEST PRINT 6.7.8 Factory Test FACTORY TEST While selecting the Factory test, press the [PAUSE] key to start printing the factory test pattern. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “FACTORY TEST” again. Then, press the [FEED] key. ! Print Sample of Factory Test NOTES: 1. 2. Factory test print conditions: One paper feed, Slant lines (3 dots), Bar codes, Characters, Item count: 5 pcs. each, Print speed: 5”/sec., Sensor type: Black mark or Feed gap sensor, Ribbon type: Transmissive ribbon When the feed gap sensor is selected, a gap length is 3 mm. Print method: Thermal transfer, Issue mode: Batch printing, Label length: 76 mm, Print tone fine adjustment. 6.7.9 Auto Print AUTO PRINT(TRAN) Feed Gap Sensor AUTO PRINT(REFL) Black Mark Sensor While selecting the Auto Print, press the [PAUSE] key to feed one media and print slant lines (3 dots) on 5 pieces of media. Next, press the [PAUSE] key to print bar codes on 5 pieces of media. Pressing the [PAUSE] key again causes the printer to print characters on 5 pieces of media. NOTE: Select “AUTO PRINT (TRAN)” when using labels, and “AUTO PRINT (REFL)” when using tag paper. 6-42 6. SYSTEM MODE EO18-33011 6.8 SENSOR ADJUSTMENT 6.8 SENSOR ADJUSTMENT ! Outline of the Sensor Adjustment In the Sensor Adjustment mode, the status of the sensors and thermistors is displayed. Also you can make a Threshold Setting for the Black Mark/Feed Gap Sensor. The Sensor Adjustment menu contains the following: <5>SENSOR ADJ. [PAUSE] [H]28°C [A]28°C Sensor Status Display (Print Head/Environmental Thermistor) [PAUSE] [S]25°C Sensor Status Display (Heat Sink Thermistor) [PAUSE] REFLECT 3.5V Black Mark Sensor Adjustment [PAUSE] [TRANS.] 2.4V Feed Gap Sensor Adjustment [PAUSE] [PE LV.R] 4.8V Black Mark Sensor Adjustment (Paper End) [PAUSE] [PE LV.T] 2.3V Feed Gap Sensor Adjustment (No Paper) [PAUSE] NOTES: 1. 2. 3. 4. Perform a sensor threshold setting after changing the media to a different type. An error related to the print position may be caused by the improperly set sensor threshold. In this case please perform a threshold setting in this mode. In case further adjustment is required, refer to Section 6.6 Printer Parameter Fine Adjustment to make the threshold fine adjustment. When pressing the [FEED] and [RESTART] keys at the same time in the Sensor Adjustment menu, the display returns to “<5>SENSOR ADJ.”. The sensor status is checked every 200 msec. Therefore, the display may change according to the status. 6-43 6. SYSTEM MODE EO18-33011 6.8 SENSOR ADJUSTMENT Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. <0>RESET Press the [FEED] key 5 times. The printer is at the start of the Sensor Adjustment menu. <5>SENSOR ADJ. 6.8.1 Sensor Status Display When “<5>SENSOR ADJ.” appears, press the [PAUSE] key to display the following. [H]20°C [A]22°C Environmental Temperature Thermistor Status 0 to 86 °C Print Head Temperature Thermistor Status 0 to 86 °C Pressing the [PAUSE] key again shows the following display: [S]20°C Heat Sink Temperature Sensor Status 0 to 86°C Press the [PAUSE] key to show the current black mark sensor status. 6.8.2 Black Mark Sensor Adjustment [REFLECT] 3.8V The status detected by the Black Mark Sensor 0.0V to 5.0V Follow the Black mark sensor adjustment procedure below. (1) Load a tag stock in the B-492 printer so that the Black Mark Sensor detects a print area (no black mark). (2) Press and hold the [RESTART] or [FEED] key for more than 3 seconds. [REFLECT] 2.8V* When the adjustment is completed, “*” appears. (3) Press the [PAUSE] key to show the Feed Gap Sensor status. 6-44 6. SYSTEM MODE EO18-33011 6.8 SENSOR ADJUSTMENT 6.8.3 Feed Gap Sensor Adjustment [TRANS.] 2.3V Status detected by the Feed Gap Sensor 0.0V to 5.0V Follow the Feed Gap Sensor adjustment procedure below. (1) Place the backing paper (labels are removed) in the B-492 printer so that the Feed gap Sensor detects it. (2) Press and hold the [RESTART] or [FEED] key for more than 3 seconds. [TRANS.] 4.1V* When the adjustment is completed, “*” appears. (3) Press the [PAUSE] key to show the current Black Mark Sensor status with no paper. 6.8.4 Black Mark Sensor Adjustment (No Paper) [PE LV.R] 4.3V Status detected by the Black Mark Sensor (No paper) 0.0V to 5.0V Follow the Black Mark Sensor (no paper) adjustment procedure below. (1) Remove any paper from the detecting area of the Black Mark Sensor (2) Press and hold the [RESTART] or [FEED] key for more than 3 seconds. [PE LV.R] 4.3V* When the adjustment is completed, “*” appears. (3) Press the [PAUSE] key to show the current Feed Gap Sensor status with no paper. 6.8.5 Feed Gap Sensor Adjustment (No Paper) [PE LV.T] 4.8V Status detected by the Feed Gap Sensor (no paper) 0.0V to 5.0V Follow the Feed Gap Sensor (no paper) adjustment procedure below. (1) Remove any paper from the detecting area of the Feed Gap Sensor. (2) Press and hold the [RESTART] or [FEED] key for more than 3 seconds. [PE LV.T] 4.8V* When the adjustment is completed, “*” appears. (3) Press the [PAUSE] key to return to “<5>SENSOR ADJ.” display. 6-45 6. SYSTEM MODE EO18-33011 6.9 RAM CLEAR 6.9 RAM CLEAR ! Outline of RAM Clear In the RAM Clear mode, clearing the Maintenance Counter and initializing the Parameters are possible. After replacing the print head, ribbon motor, or platen, perform a maintenance clear. The RAM Clear menu contains the following: <6>RAM CLEAR [PAUSE] NO RAM CLEAR [FEED] No RAM Clear [RESTART] MANTE.CNT CLEAR [FEED] Maintenance Counter Clear [RESTART] PARAMETER CLEAR [FEED] Parameter Clear [RESTART] Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. <0>RESET Press the [FEED] key 6 times. The printer is at the start of the RAM Clear menu. <6>RAM CLEAR 6.9.1 RAM Clear Menu Selection When “<6>RAM CLEAR” appears, press the [PAUSE] key. Select the RAM Clear menu among “No RAM Clear”, “Maintenance Counter Clear”, or “Parameter Clear”. [RESTART] [FEED] NOTES: 1. 2. NO RAM CLEAR RAM Clear is not performed. MANTE.CNT CLEAR Clears the Maintenance Counter. PARAMETER CLEAR Clears the Parameter. To exit the RAM clear menu selection, press the [FEED] and [RESTART] keys at the same. The display returns to “<6>RAM CLEAR”. After RAM clear, the following items are still stored: Label distance covered, Sensor adjustment value, IP address, Language for the LCD message, and data in the flash memory and ATA card. 6-46 6. SYSTEM MODE EO18-33011 6.9 RAM CLEAR 6.9.2 No RAM Clear NO RAM CLEAR Press the [PAUSE] key. “<6>RAM CLEAR”. No RAM Clear operation is performed and the display returns to Pressing the [PAUSE] key again causes the display to return to “NO RAM CLEAR”. 6.9.3 Maintenance Counter Clear MANTE.CNT CLEAR Press the [PAUSE] key to perform the Maintenance Counter Clear. When the Maintenance Counter Clear is completed, the following message appears. COMPLETE Turn off the printer to exit this mode. ! Initial values after clearing the maintenance counter (MANTE.CNT CLEAR) Item Label distance covered Print distance Head up/down count Ribbon motor drive time RS-232C hardware error count System error count Momentary power failure count Initial Value 0 km 0 km 0 time 0 hour 0 time 0 time 0 time 6.9.4 Printer Parameter Clear PARAMETER CLEAR Press the [PAUSE] key to show the destination code selection display. [RESTART] [FEED] ***QQ TYPE*** Specifications for North /Central /South America ***QP TYPE*** Specifications for Europe and Asia Select the destination code of the printer being used, and press the [PAUSE] key to perform a Printer Parameter Clear. When the Printer Parameter Clear is completed, the following message appears. COMPLETE Turn off the printer to exit this mode. 6-47 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.9 RAM CLEAR ! Initial values after clearing the parameters (PARAMETER CLEAR) Item Initial Value Feed length fine adjustment (PC), (KEY) 0 mm Strip position fine adjustment (PC), (KEY) 0 mm Back feed length fine adjustment (PC), (KEY) 0 mm Print tone fine adjustment (Thermal transfer), (PC), (KEY) 0 Print tone fine adjustment (Thermal direct), (PC), (KEY) 0 Ribbon rewind motor driving voltage fine adjustment (PC), 0 (KEY) Ribbon feed motor driving voltage fine adjustment (PC), 0 (KEY) Strip motor driving speed fine adjustment (PC), (KEY) 0 Threshold manual fine adjustment for the black mark sensor 1.4V Threshold manual fine adjustment for the feed gap sensor 1.0V X axis fine adjustment 0 mm Character code and zero font code PC-850, “0” (without slash) Control code AUTO Baud rate 9600 bps Data length QP: 8 bits, QQ: 7 bits Parity QP: None, QQ: EVEN Transmission control code QP: XON/XOFF+READY/BUSY QQ: READY/BUSY Ribbon save ON Feed key function FEED Euro code B0H Auto print head check OFF Web printer function OFF Status response ON Label pitch 76.2 mm Effective print length 74.2 mm Effective print width 104.0 mm Printing mode Thermal transfer Sensor type Feed gap sensor Print speed 5”/sec. Issue mode Batch print PC save automatic calling ON ACK/BUSY timing Type 1 LCD message language English KB-80 keyboard connect setting OFF Ribbon near end 30 m BASIC interpreter setting OFF BASIC interpreter trace setting OFF Expansion I/O OUT1 signal function TYPE 1 Expansion I/O OUT1 signal level LOW Expansion I/O inline mode function TYPE 1 Real time clock battery check OFF NOTE: The initial values of Data length, Parity, Control code, LCD message language are different according to the destination code. 6-48 6. SYSTEM MODE EO18-33011 6.10 IP ADDRESS SETTING 6.10 IP ADDRESS SETTING ! Outline of the IP Address Setting In the IP Address Setting mode, you can set the IP Address, Gateway Address, and Subnet Mask which are necessary for a network communication. Since each setting value is different depending on your operating environment. The IP Address Setting menu contains the following: <7>IP ADDRESS [PAUSE] PRINTER IP ADRES Printer IP Address Setting [PAUSE] GATEWAY IP ADRES Gateway IP Address Setting [PAUSE] SUBNET MASK Subnet Mask Setting [PAUSE] SOCKET PORT Socket Port No. Setting [PAUSE] Press the [PAUSE] key so that the printer enters the Pause condition. Then, press and hold the [RESTART] key until “<0>RESET” message appears on the display. <0>RESET Press the [FEED] key 7 times. The printer is at the start of the IP Address Setting menu. <7>IP ADDRESS When “<7>IP ADDRESS” appears, press the [PAUSE] key. “PRINTER IP ADRES” is selected. Then, press the [PAUSE] key to set the IP address. PRINTER IP ADRES [PAUSE] 192.168.010.020 Set the first 3 digit value with the [FEED] or [RESTART] key. NOTES: 1. 2. Pressing the [FEED] key one time causes a –1 change. Pressing the [RESTART] key one time causes a +1 change. If holding the [FEED] or [RESTART] key for 0.5 seconds or longer in the parameter setting, the key is entered continuously. 6-49 6. SYSTEM MODE EO18-33011 6.10 IP ADDRESS SETTING Press the [PAUSE] key to move the cursor to the next 3 digit value. Set the next values in the same way. 192.168.010.020 [PAUSE] 192.168.010.020 [PAUSE 192.168.010.020 After the last 3 digit value is set, press the [PAUSE] key. The display will show “GATEWAY IP ADDRESS”. Set the values for the Gateway IP Address and Subnet Mask, respectively. Socket Port setting procedure is different from other IP Address menus. When “SOCKET PORT” appears on the LCD display, press the [PAUSE] key to enter the socket port setting menu. SOCKET PORT [RESTART] [FEED] PORT OFF ------ Socket communication is not available. PORT ON 08000 Socket communication is available. When “PORT ON” is selected and the [PAUSE] key is pressed, the LCD display will show the setting screen of the socket port number. Set the number for each digit with the [RESTART] and [FEED] keys, and then move the cursor to the next digit with the [PAUSE] key. PORT ON 08000 PORT ON 08000 [PAUSE] PORT ON 08000 [PAUSE] PORT ON 08000 [PAUSE] PORT ON 08000 [PAUSE] PORT ON 08000 After the last digit is set, press the [PAUSE] key. The display will return to “<7>IP ADDRESS” message. NOTE: “Printer IP Address”, “Socket Port”, “Gateway IP Address”, and “Subnet Mask” can be also selected with the [RESTART] and [FEED] keys. This method enables skip of unnecessary settings. PRINTER IP ADRES [RESTART] SOCKET PORT [FEED] SUBNET MASK GATEWAY IP ADRES 6-50 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.11 DUMP MODE 6.11 DUMP MODE ! Outline of the Dump Mode In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. (1) The printer is turned on, standing by, or printing. ON LINE (2) Press the [PAUSE] key. PAUSE 52 The number of unprinted label (See NOTE.) (3) During the Pause state, press and hold the [RESTART] key for 3 seconds or more. The display shows “<0> RESET”. <0>RESET (4) Press the [FEED] key eight times. The display shows “<8>DUMP MODE”. Press the [PAUSE] key to enter the Dump Mode. <8>DUMP MODE (5) Select the receive buffer to be dumped with the [FEED] or [RESTART] key. BUFFER RS-232C [RESTART] [FEED] (6) • RS-232C: RS-232C Receive Buffer • CENTRO: Centronics Receive Buffer • NETWORK: Network Interface Receive Buffer • BASIC1: BASIC Interpreter (I/F -> Interpreter Buffer) • BASIC2: BASIC Interpreter (Interpreter -> Printer Buffer) Press the [PAUSE] key to start printing. The printer prints the data in the selected receive buffer. NO PRINTING… (7) After completing the printing, the display returns to “<8>DUMP MODE”. <8>DUMP MODE (8) Reset the printer by turning the power off and on. The display shows “ON LINE”. ON LINE NOTE: When the [PAUSE] key is pressed during printing, the number of unprinted media is displayed. 6-51 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.11 DUMP MODE The data in the receive buffer is printed as follows: 7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30 30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30 37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33 30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 : : : 44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C {AX;+000,+000,+0 0|}{D0760,1100,0 740|}{C|}{LC;003 0,0020,0030,0660 ,0,2|}{LC;0070,0 020,0070,0660,0, 9|}{LC;0050,0020 DEFGHIJ|}{PC10;0 350,0400,1,1,K,0 0,B=ABCDefghijkl 6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30 2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C 41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B : : : 3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30 35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30 41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 : : mnop|}{PV02;0330 ,0660,0270,0250, A,00,B=B|}{PV03; ;0900,0180,T,H,0 5,A,0=1234567890 ABCDE|} Feed direction Print Conditions • • • • • • Printing width: 4.2 inches Sensor selection: None Print speed: 5”/sec. Printing mode: Depends on the selection in use. 16 bytes/line Data specified by the receive buffer write pointer will be printed in bold face. Receive buffer size RS-232C: Centronics: Network Interface: BASIC1: BASIC2: 10K bytes (640 lines) 10K bytes (640 lines) 8K bytes (512 lines) 8K bytes (512 lines) 8K bytes (512 lines) NOTE: If an error occurs during dumping, the printer will display an error message and stop printing. The error can be cleared by pressing the [PAUSE] key, and then the display will show “<8>DUMP MODE” again. After recovery from the error the printer will not start printing automatically. 6-52 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.12 BASIC SETTING 6.12 BASIC SETTING ! Outline of Basic Setting The Basic function enables the B-492 printer to operate with the program created for other printers, by converting it to Basic program and downloading this Basic program to the B-492 printer. Setting the downloaded Basic program to be enabled/disabled, browsing the program file, data file, and area file, etc. are available in this mode. The Basic Setting menu contains the following. <9>BASIC [PAUSE] BASIC ENABLE [RESTART] BASIC Specification Selection Mode [FEED] FILE MAINTENANCE [RESTART] [FEED] TRACE SETTING [RESTART] BASIC File Browser BASIC Trace Selection Mode [FEED] While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message appears. <1>DIAG. Vx.x Press the [FEED] key 8 times. The printer is at the start of the BASIC setting menu. <9>BASIC When “<9>BASIC” appears, press the [PAUSE] key. 6.12.1 Basic Specification Selection Mode Select whether the Basic specification is enable or not. BASIC ENABLE [PAUSE] BASIC OFF [RESTART] [FEED] “BASIC ON” or “BASIC OFF” is selected each time the [RESTART] or [FEED] key is pressed. BASIC ON [PAUSE] Basic specification selection is completed by pressing the [PAUSE] key. FILE MAINTENANCE 6-53 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.12 BASIC SETTING 6.12.2 Basic File Browser Data files in the program file and basic file area are displayed. When “<9>BASIC” appears, press the [PAUSE] key, then [RESTART] key. FILE MAINTENANCE [PAUSE] 00 TEST.BAS Program file is displayed. [RESTART] 01 TEST.DAT [RESTART] 00 TEST.BAS [PAUSE] Data file is displayed. Data files in the BASIC file area are displayed each time the [RESTART] key is pressed. Program file is displayed. Basic file browser is completed by pressing the [PAUSE] key. BASIC TRACE 6.12.3 Basic Trace Selection Mode Select whether the Basic trace specification is enable or not. When “<9>BASIC” appears, press the [PAUSE] key, then [RESTART] key twice. BASIC TRACE [PAUSE] TRACE OFF “TRACE ON” or “TRACE OFF” is selected each time the [RESTART] or [FEED] key is pressed. [RESTART] TRACE OFF Unavailable [FEED] TRACE ON Available TRACE ON [PAUSE] Trace specification selection is completed by pressing the [PAUSE] key. <9>BASIC 6-54 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.13 REAL TIME CLOCK SETTING 6.13 REAL TIME CLOCK SETTING In the Real Time Clock Setting Mode, date and time can be set for the real time clock built in the printer. (1) The printer is turned on. ONLINE (2) Press the [PAUSE] key to turn the printer to idle state. PAUSE (3) Press and hold the [PAUSE] key for more than 3 seconds in pause state until “<0>RESET” is displayed. <0>RESET (4) Press the [RESTART] key, and the display shows “<9>RTC SET”. <9>RTC SET (5) When the [PAUSE] key is pressed, the date setting display appears. DATE (6) 03/01/01 Setting item can be selected by pressing the [RESTART] or [FEED] key. DATE 03/01/01 Date setting Date is displayed in order of Year, Month, Day. TIME 00:00:00 Time setting Time is displayed in order of Hour, Minute, Second. [RESTART] [FEED] Battery voltage check setting Whether or not the battery voltage check is performed is selectable. LOW BATT. CHECK How to set each setting item is described on the following pages. 6-55 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.13 REAL TIME CLOCK SETTING 6.13.1 Date Setting 1) Press the [PAUSE] key when the display is shown below, then, the date can be set. DATE YY/MM/DD Day Month Year 2) The cursor is displayed under the Year. Change the number for the Year with the [FEED] or [RESTART] key. Mode Y: Year M: Month D: Day Cursor DATE Y 03/01/01 [RESTART] DATE Y 04/01/01 [FEED] DATE Y 05/01/01 NOTE: A press of the [FEED] key increases the number, and a press of the [RESTART] key decreases the number. 3) When the number is decided, press the [PAUSE] key. 4) The cursor is then displayed under the Month. Set the month in the same way as Steps 2 and 3. 5) The cursor is displayed under the Day. Set the day in the same way as Steps 2 and 3. 6) After the date has been set, the time setting display will appear. 6.13.2 Time Setting 1) Press the [PAUSE] key when the display is shown below, then, the time can be set. TIME HH/MM/SS Second Minute Hour 2) The cursor is displayed under the Hour. Change the number for the Hour with the [FEED] or [RESTART] key. Mode H: Hour M: Minute S: Second Cursor DATE Y 00:00:00 [RESTART] DATE Y 01:00/00 [FEED] DATE Y 02:00:00 NOTE: A press of the [FEED] key increases the number, and a press of the [RESTART] key decreases the number. 3) When the number is decided, press the [PAUSE] key. 4) The cursor is then displayed under the Minute. Set the minute in the same way as Steps 2 and 3. 5) The cursor is displayed under the Second. Set the second in the same way as Steps 2 and 3. 6) After the time has been set, the battery voltage check setting display will appear. 6-56 6. SYSTEM MODE EO18-33011 (Revision Date: Mar. 30, 2004) 6.13 REAL TIME CLOCK SETTING 6.13.3 Battery Voltage Check Setting 1) Press the [PAUSE] key when the display is shown below, then, whether or not the battery voltage check is performed can be set. LOW BATT. CHECK 2) Select ON or OFF with the [FEED] or [RESTART] key. [RESTART] [FEED] 3) OFF OFF: Battery voltage is not checked at the power on time. LOW BATT. ON ON: Battery voltage is checked at the power on time. After selection, press the [PAUSE] key. The display will show the date that has been just set. DATE 4) LOW BATT. 03/11/21 When the [FEED] and [RESTART] keys are pressed at the same time, the display will show “<9>RTC SET”. 6-57 7. ON LINE MODE EO18-33011 7.1 THRESHOLD SETTING 7. ON LINE MODE In the ON LINE mode, the following settings can be performed. • Threshold Setting for the Feed Gap Sensor • Threshold Setting for the Black Mark Sensor Threshold Setting for the Feed Gap/Black Mark Sensor 21 /,1( [PAUSE] key 3$86( Press and hold the [PAUSE] key for 3 seconds or longer. 75$160,66,9( Threshold setting for the Feed Gap Sensor [FEED] key 5()/(&7,9( Threshold setting for the Black Mark Sensor 7.1 THRESHOLD SETTING To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is preprinted, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold can be set for the sensor in the following way. „ (1) Threshold setting procedure Turn the power ON. The printer is in stand by mode. 21 /,1( (2) (3) Load a media roll. Press the [PAUSE] key. 3$86( (4) (5) The printer enters the pause mode. Press and hold the [PAUSE] key for at least 3 seconds in the pause state. 75$160,66,9( (6) (7) The sensor type is displayed. Select the sensor type with the [FEED] key. 5()/(&7,9( Black Mark Sensor [FEED] key 75$160,66,9( Feed Gap Sensor 7- 1 7. ON LINE MODE EO18-33011 7.1 THRESHOLD SETTING (8) Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been advanced. The media is advanced until the [PAUSE] key is released. (Threshold setting for the selected sensor is completed by this operation.) 3$86( (9) Press the [RESTART] key. 21 /,1( (10) The printer is in stand-by. (11) Send an issue command from the PC to the printer. 21 /,1( NOTES: 1. If the [PAUSE] key is released within 3 seconds whilst in pause state, paper will not feed. 2. Failure to feed more than 1.5 labels may result in an incorrect threshold setting. 3. While the Print Head Block is raised, the [PAUSE] key does not work. 4. Errors such as paper end and cutter error are not detected during paper feed. 5. Selecting the Transmissive Sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position correctly even when using pre-printed labels. 6. If the printer continued to print out of position after setting the threshold, adjust the Feed Gap Sensor in the system mode. Reset the threshold again. Make sure that the Transmissive Sensor (for pre-printed labels) is selected in the feed and issue commands. 7- 2 8. PRINTER OPERATION EO18-33011 8.1 Overview 8. PRINTER OPERATION 8.1 Overview This section provides a functional overview of how the printer receives print data from your host computer and how it will operate in the various operating conditions. This section also shows you how to install the TEC Printer Drivers into your computer. 8.2 Installing the Printer Drivers Labels will be created on the host computer connected to your printer, using either a commercially available label creation program or using the TEC Command Program Language. The label information sent from your host computer will consist of a series of commands that inform the printer of the labels size, layout, orientation, and number of copies to print and will also contain the print data including scaleable text, graphics, and bar codes. The printer electronics will decode the commands and manipulate the data to create a bit graphic image of the label that will be stored in the printer’s memory. The printer electronics will then transfer the image as a series of dots, one line at a time, to the thermal print head. The thermal print head consists of a line of 1280 thermal elements with each element shaped like a tiny dot. The dot line is 4 inches (101.6 mm) in length resulting in a dot density of 305 DPI. As the paper is advanced through the printer by the paper feed mechanism, the thermal head continuously prints the image as a series of dot lines at a resolution of 305 dots per inch, horizontally and vertically. Precision feeding and back feeding of the label stock is accomplished through the use of specialized stepping motors and photo-sensors. The label gap sensor or the black mark sensor tells the printer electronics when the label stock is properly positioned under the head for accurate printing. Before you can use the printer, it is necessary to install the printer driver to your PC. Installation is accomplished by first installing the set of printer driver files from the supplied CD-ROM. Run the following SETUP.EXE. “X”:\DRIVE\SETUP.EXE NOTE: “X” will be replaced with your CD drive’s letter. (e.g. D, E, etc.) The latest printer driver can be obtained from the TOSHIBA TEC Barcode Web Site. Access the TOSHIBA TEC Barcode World Wide Web Site at the following URL: http://barcode.toshibatec.co.jp/Eng/download.html Double click on the downloaded file (“Bdrv_Vx_x_Buildxx.exe”), and then run the following SETUP.EXE. (“C:\TEC\MONO\CD”is the default install directory.) “C:\TEC\MONO\CD”\SETUP.EXE NOTES: 1. When downloading the printer driver from TEC Web Site, confirm the version and use the latest printer driver. The supplied CD-ROM contains ‘Bdrv_V6_5_Build77.exe”. 2. Driver file name, capacity, and date of the driver may be changed without prior notification. 8- 1 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 8.2.1 System Requirements 1. System a. IBM Compatible PC running Windows 95® or Windows 98® or Windows NT® Version 4.0 Workstation, Windows NT® Version 4.0 Server, Windows 2000® Professional, or Windows 2000® Server. b. Pentium® processor, 133MHz or greater recommended. c. Installed memory of 16MB minimum (32MB recommended). d. Available Hard Disk space of 10MB or more. 2. Interface a. The RS-232C interface b. Centronics interface NOTE: Windows 3.1® is not supported. Windows 3.1®, Windows 95®, Windows 98®, Windows NT® , and Windows 2000 ® are registered trademarks of Microsoft Corporation. Pentium® is a registered trade-mark of Intel Corporation 8.2.2 Driver Installation NOTES: 1. How to install the printer driver from the supplied CD-ROM is described below. 2. When the printer driver is downloaded from TOSHIBA TEC Web Site, type in “C:\TEC\MONO\CD\SETUP.EXE”. C:\TEC\MONO\CD is the default install directory generated when the printer driver file (Bdrv_Vx_x_Buildxx.exe) is run. 1. Insert the supplied CD-ROM into the CD drive of your PC. 2. Click on the START button, then select and click on the Run…. 3. Type in ‘D:\DRIVER\SETUP.EXE” and click on the OK button. (“D” may be replaced with your CD drive’s letter.) 4. The screen will change as shown below. 8- 2 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 5. After the Install Shield temporary files have been loaded, the display will change to the Welcome screen as shown below. 6. Click on the Next button to continue the installation. License Agreement screen. The screen will change to the Software NOTE: If you click on the No button in the License Agreement screen, the program will not be installed. 7. Carefully read the Software License Agreement. To accept the conditions of the agreement, click on the Yes button. If you do not accept the conditions click on the No button. 8. Upon clicking on the Yes button, the screen will change to list the available TEC driver sets. For this printer, select “TEC B-492” and click on the Next button. 8- 3 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 9. The screen will change to the following. When the printer is directly connected to this PC, select “Local Printer”, otherwise, select “Network Printer”. Then click on the Next button. If you selected the Local Printer in the previous step, go to Step 10. If you selected the Network Printer in the previous step, go to Step 11. 10. When you selected the Local Printer in Step 9, select the PC port to which this printer is connected. 11. When you selected the Network Printer in Step 9, enter a network path, and click on the Next button. If the network path is unknown, click on the Browse…button and select the same printer that you chose in Step 8. 8- 4 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 12. The screen will show the selected printer name. Change the printer name, if necessary. NOTES: 1. Be sure to select the same printer that you are going to install. 2. If you specify the same name as already installed printer, that printer will be overwritten. When you desire to install the same printer for many times, change the printer name each time. 13. Upon clicking on the Next button on the previous screen, the printer driver files copy will start. 14. After all of the files have been transferred the display will change to the Setup Complete screen. Select “Yes, I want to restart my computer now.”, then click on the Finish button. 8- 5 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 15. After the TEC Printer Driver has been successfully loaded, the Printers screen should appear as shown below, showing the TEC B-492 as being successfully installed. 8- 6 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 8.2.3 Uninstalling the TEC B-492 Printer Driver If it becomes necessary to remove the TEC-B-492 printer driver from your host computer, then it can be removed as follows. 1. Access the Windows Control Panel and click on the Add/Remove Programs icon. 2. Select “TEC B-492 Printer” and click on the Add/Remove button. 3. When the following screen appears, click on the Yes button. 4. When the Registration information deletion screen appears, click on the Yes button if you desire to delete the paper information. If you do not desire to delete the information, click on No button. If this message does not appear, go to the next step. NOTE: If the registration information is deleted, the registered labels will not be able to be used when the printer driver is re-installed. 8- 7 8. PRINTER OPERATION EO18-33011 8.2 Installing the Printer Drivers 5. When the following screen appears, click on the Yes To All button. If this screen does not appear, the screen of Step 7 will appear instead. 6. Upon clicking on the Yes To All button, the following screen appears to confirm the deletion of shared file. Click on the Yes button. NOTE: Deleting the shared files does not affect other programs. 7. Printer driver deletion starts. When the deletion is completed, click on the OK button. NOTE: It may take time to delete the printer driver. 8- 8 9. PROGRAM DOWN LOAD EO18-33011 9.1 OUTLINE OF FEATURES 9. PROGRAM DOWN LOAD This section provides step by step instructions on how to setup and download the firmware to the B492 printer. The firmware download will be made from a PC via the RS-232C interface and Centronics interface of the printer. 9.1 OUTLINE OF FEATURES The software for performing the program download will allow the download of the Firmware (Boot program, Application program, and Character generator) from the provided FDK. The software will be run on a standard PC and communication to this printer will be via the RS-232C interface and the Centronics interface. Firmware Download The Boot program, Application program and Character generator are installed into the B-492 printer’s flash memory prior to being shipped to the customer. However, if specifications should change at a later date, this software will allow downloading firmware updates to the B-492 printer. 9.2 INSTALL PROGRAM INSTALLATION Before you can communicate from your PC to the B-492 printer, you must first copy the “Install Program for B-NX” from the two FDKs provided to the hard disk of your PC. This program allows you to download the firmware (Boot program, Application program and Character generator) to the B-492 printer. SETUP DISK (1/2) Install Program for B-NX 25th June 2001 FMRM00xxxxx V001.001 Copyright 2001 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 9-1 9.2.1 System Requirements System • IBM Compatible PC running Windows 95® or Windows 98® or Windows NT® Version 4.0 Workstation or Windows NT® Version 4.0 Server. • Installed memory of 16MB minimum (32MB recommended) • Available Hard Disk space of 10MB or more • Pentium® Processor, 133MHz or greater recommended. NOTE: Windows 3.1® is not supported. Windows 3.1®, Windows 95®, Windows 98® and Windows NT® are registered trademarks of the Microsoft Corporation. Pentium® is a registered trademark of Intel Corporation. Interface The RS-232C interface and Centronics interface. 9- 1 9. PROGRAM DOWN LOAD EO18-33011 9.2 INSTALL PROGRAM INSTALLATION 9.2.2 Setup Setup Disk Make sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer to the Fig. 8-1 in paragraph 8.2 on the previous page.) Installation Procedure (1) While running Windows 95 or Windows 98, insert Setup Disk (1/2) into the PC floppy drive. (2) Click on the START button then highlight RUN and click on RUN. (3) When the RUN display appears, as in Fig. 8-2, type in A:\SETUP and click on OK. Fig. 9-2 (4) When requested, insert Setup Disk (2/2). Fig. 9-3 (5) After all the files have been copied, the following message screen will automatically appear. Click on OK to continue. Fig. 9-4 9- 2 9. PROGRAM DOWN LOAD EO18-33011 9.2 INSTALL PROGRAM INSTALLATION (6) After clicking on OK in the previous screen, the following message screen appears. Click on the button to accept the directory or change the directory if desired. Fig. 9-5 (7) The following program group selection menu will appear. Click on the CONTINUE button. Fig. 9-6 (8) When the install process is completed, the following screen display will appear. Click on the OK button to end the installation. Fig. 9-7 9- 3 9. PROGRAM DOWN LOAD EO18-33011 9.3 FIRMWARE DOWNLOAD 9.3 FIRMWARE DOWNLOAD If it ever becomes necessary to upgrade the firmware in the B-492 printer you will be supplied with a floppy disk containing the latest firmware revision similar to that shown in Fig. 9-8 below. Firmware FDK (Main) Firmware FDK (Boot/CG) B-492 SERIES B-492 SERIES FIRMWARE(MAIN)V1.0A PROGRAM:492-010817A.ROM FIRMWARE(BOOT/CG)V1.0A BOOT:BOOT-010714A.ROM 1st September 2001 FMRM0067001:1700 V001.001 Copyright © 2001 TOSHIBA TEC CORPORATION All Rights Reserved FMRM0066901:B200 C/G:B850-CG.ROM FMRM0061201:2B00 V001.001 1st September 2001 Copyright © 2001 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 9-8 The following paragraphs give the download procedure that the firmware (Boot program, Application program and Character generator) is copied onto the PC hard disk before being transferred to the printer. Before starting the following procedure, first copy the firmware program contained in the FDKs to your specified directory of the hard disk. If the file format of the file installed into the FDK is “*.EXE”, click it twice to decompress into “*.ROM” file. (1) Turn on the printer power by the following procedure. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key and [RESTART] key. A download mode menu is displayed. DOWNLOAD MODE Select the download mode or download mode 2 at the right by pressing the [FEED] key or [PAUSE] key. DOWNLOAD MODE DOWNLOAD MODE 2 NOTES: 1. Program downloading must be performed in the DOWNLOAD MODE. It cannot be performed in On line mode or System mode. 2. For the Centronics communication, program downloading takes about 3 minutes in the Main section and a few seconds in the Boot section, respectively. For the RS-232C communication, it takes about 30 minutes in the Main section and about 2 minutes in the Boot section, respectively. Therefore, use of the Centronics communication is recommended. (2) Turn on the PC power and start up Windows. 9- 4 9. PROGRAM DOWN LOAD EO18-33011 9.3 FIRMWARE DOWNLOAD (3) (4) Click on the START button to access the program menu. Highlight “Programs” then highlight “TOSHIBA TEC” and click on B-NX series Download Program as shown in the screen display below. Fig. 9-9 (5) As soon as you click on B-NX Program Loader, the screen will change as shown below. Fig. 9-10 (6) Select the drive, directory, file name, extension, and applicable PC port for the firmware to be installed. (The following shows that C:(N400310A.ROM will be downloaded by using LPT1 port.) Drive selection Directory selection B-492 File name selection Port selection LPT1 COM1 COM2 Extension selection Fig. 9-11 9- 5 9. PROGRAM DOWN LOAD EO18-33011 9.3 FIRMWARE DOWNLOAD (7) Click on the RUN button and start the program download. While downloading, the progress indicator will be indicated as shown in the figure below. At this time, “NOW LOADING…” is displayed on the printer LCD. B-492 Fig. 9-12 (8) After downloading the program successfully, the display will be as shown below. At this time, the printer is in the ON LINE mode. To finish the program download, click on the END button. If you want to perform the program download to other printers, change the printer and start it up in download mode, then click on the RUN button. B-492 Fig. 9-13 NOTES: 1. 2. Only download command is available on downloading. In the “DOWNLOAD MODE”, the firmware may not be downloaded from some kinds of PC. If it happens, use the “DOWNLOAD MODE2”. (Centronics Interface ACK-BUSY timing is different between “DOWNLOAD MODE” and “DOWNLOAD MODE2.) 9- 6 ">
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