onyx vsi multibutton tel quick ref card

onyx vsi multibutton tel quick ref card
N1850MBG04-1.QXD
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2:45 PM
Page 1
Using Your Telephone
INTE
RCO
M
DSS
(keys 1-15)
DIAL
The Alphanumeric Display helps you use
features and tells you about your calls. With
optional Caller ID, a ringing line may show
your caller’s number and name.
If you have an LCD display, press
VOL UP or VOL DN while idle to
adjust the brightness.
N1850 - 51
Speed Dial
(keys 1-20)
Feature
(keys 1-24)
(203) 926 5400
You can place an Intercom
or outside call on Hold.
GHI
JKL
MNO
LAST
VOL
UP
PRS
TUV
WXY
SAVE
VOL
DN
FTR
HOLD
The lights in the keys help you use your
features and tell you about your call.
INTERCOM
CONF
DND
MIC
MSG
HF
N1850 - 44
PRS
DEF
With User-Programmable
Features (VS only), you can
customize selected features
right from your phone.
After calling a co-worker, press MSG to leave
them a Message Waiting. MSG flashes when
you have messages or your phone is forwarded.
LL
CA
Press HF to use Handsfree instead
of the handset.
MESSAGE
WAITING
DND
MIC
PRS
Press Dial then Save to retain the number
you just dialed — or dial a number you
previously saved.
PGM
CONF
Night Ring
MNO
Use VOL UP and VOL DN to adjust the volume
of ringing, Paging, Background Music, Handsfree
announcements or your handset.
DEF
DIAL
INTERCOM
PRS
Press Dial then Last to automatically
redial the last number you called.
ABC
HOLD
G HI
Speed Dial
Programmable Keys have three functions:
• Just press the key and you get its first level
function (for example — a line or orbit key).
• Press INTERCOM and keys 1-15 become
DSS Keys
• Press DIAL and keys 1-20 become Speed
Dial Keys
ING
OM
INC
Head Set
MSG
HF
MICR
MUT OPHON
E
E
Use INTERCOM to call
co-workers.
This key lets you set up a Conference with
your co-workers. See Have a Telephone
Meeting in this guide.
• For Microphone Mute, press DND/MIC until it
lights.
• For Do Not Disturb, press DND/MIC until it
flashes.
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Page 3
Placing Calls
Placing an Outside Call . . .
Press a line key for
quick access:
1. (Optional) Lift handset.
2. Press line key.
3. Dial outside number.
• You may also have line group (rotary)
keys on your phone.
• If your system is behind a PBX, you
may have to dial 9 before your number.
If your call doesn’t go through . . .
Camp On and Callback
When you hear system busy, use Camp
On or Callback:
OR
Dial codes for outside
lines:
1. (Optional) Lift handset.
2. Press INTERCOM.
3. Dial code for outside line.
• You may be able to dial:
Line numbers (e.g., 801).
Line group numbers (9 or 90-98).
Line extension numbers (e.g., 348).
9 or 90 for Automatic Route Selection.
OR
1. Dial C and hang up to leave a Callback
for a free line or extension.
• Wait for the system to call you back.
2. Lift handset or press HF when the system
calls you back.
3. (Outside calls only) Place your call again.
To cancel your Callback:
1. (Optional) Lift handset.
2. Press INTERCOM and dial *.
3. Press FTR and hang up.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. (Optional) Lift handset.
• For one-touch calling, press a Call
Coverage or Hotline key instead of
going on to step 2.
2. Press INTERCOM.
• To call your Voice Mailbox, press MSG
instead of going to step 3.
3. (Optional) To force the call to ring your
co-worker, dial 1 before the next step.
4. Dial your co-worker’s extension number.
• If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking.
• You may also be able to dial a coworker’s Ring Group.
• For Paging, dial 1* for All Call or 2*8* for zones 1-7.
1. Dial C and Camp On (wait without hanging up).
• (For Intercom calls) The called party
hears two beeps. If you hear ring/busy,
dial 1 and your call will go through.
• (For outside calls) When you hear new
dial tone, place your call again.
Message Waiting
Leave a Message
Waiting so your coworker can call you
back:
To answer your own
Message Waitings:
1. Do not hang up if there is no answer.
2. Press MSG.
• With Voice Mail, this will call your coworker’s mailbox.
• When you leave a message, MSG on
your co-worker’s phone flashes fast.
1. (Optional) Lift handset.
2. Press INTERCOM then MSG.
• To cancel all your messages without
returning them, dial INTERCOM # *.
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Page 5
Answering Calls
Answering Outside Calls . . .
Listen for two rings
and look for a flashing
line key:
1. Lift handset or press HF.
• Press line key if you are not automatically connected to the call.
• Some line keys may be line group
(incoming line rotary) keys.
Answering Intercom Calls . . .
Listen for two short
beeps:
1. Speak toward your phone.
• The mic in your phone picks up your voice.
You can lift the handset for privacy.
If
• you hear two beeps and a co-worker’s
voice while on a handset call, press and
hold DND/MIC to respond privately.
OR
Listen for one ring and
look for a slowly flashing INTERCOM key:
When a call is ringing
a co-worker’s phone:
1. Press INTERCOM.
• The mic in your phone picks up your voice.
You can lift the handset for privacy.
1. (Optional) Lift handset.
2. Press INTERCOM and dial * 0.
1. (Optional) Lift handset.
• You can press a Group Call Pickup or Call
Coverage key instead of going to step 2.
2. Press INTERCOM.
3. Dial * and your co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to
have a 3-way telephone meeting:
OUTSIDE CALLS
Placing: Lift handset + Line key + Dial number
Answering: Lift handset (if you are not connected, press flashing key)
Answering ringing over Lift handset + INTERCOM + Dial * 0
paging speakers:
INTERCOM CALLS
Placing: Lift handset + INTERCOM + Dial extension (if
you hear ring/busy, you may be able to dial 1 to
get through)
Answering: If ringing, lift handset. If announced, speak toward
phone or lift handset.
HOLD
Placing call on Hold: HOLD + Hang up
Picking up calls not ringing your phone . . .
If a call is ringing
Paging after hours:
QUICK REFERENCE
1. Set up your first call and press CONF.
2. Place or answer your second call.
3. Press CONF again.
• The CONF key lights. If you hang up,
the Conference may continue.
Retrieving call: Lift handset + Flashing line key for outside call
OR INTERCOM then HOLD key for inside call
TRANSFER
Transferring outside INTERCOM + Dial extension + Announce call +
call: Hang up
CONFERENCE
Setting up a three-way Establish an outside/Intercom call + CONF +
conversation: Establish next call + CONF
Responding to Signal Tones
Two tones during a Then you hear your caller’s voice over your call.
handset call: To reply, press and hold DND/MIC.
One tone during a This means a call is waiting to be answered. Press
speakerphone call: HOLD + Flashing INTERCOM or line key
Fast busy or warble This means you made a mistake in placing a call
tone anytime: or using a feature. Hang up and start over.
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Page 7
Handling Your Calls
VS USER-PROGRAMMABLE FEATURES
To program a feature, press PGM# and the feature’s code. For example, to set
Night Ring, press PGM# and dial NR. The remaining steps vary with each feature. Your access level determines the features you can program. See your communications manager. Note that enabling RA or NR disables DRA and vice
versa. To disable ringing, disable NR, RA and DRA.
DELAYED RING PGM + DRA + Line key + Y(es) + N(o) + Save
ASSIGNMENT
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the handset
off-hook:
1. Do not hang up.
2. Press HOLD.
• This puts your outside call on System
Hold. Your co-workers can take the
call off Hold. To place the call on
Exclusive Hold, press HOLD again.
• Intercom calls automatically go on
Exclusive Hold when you press HOLD.
Easily retrieve a call
from Hold:
1. (Optional) Lift handset.
2. If the call was on a line key, press the
flashing line key.
DSS PGM# + DSS + DSS key + ext. + SAVE
HEADSET PGM# + HS + Y(es) or N(o) + SAVE
HOTLINE PGM# + HL + Hotline key + ext. + SAVE
NIGHT RING PGM# + NR + Line key + Y(es) or N(o) + SAVE
PAGE PGM# + VP + Y(es) or N(o) + SAVE
PRIME LINE PGM# + PLA + Line key + Y(es) or N(o) + SAVE
OR
RING ASSIGNMENT PGM# + RA + Line key + Y(es) or N(o) + SAVE
2. If the call was not on a line key (or was an
Intercom call), press HOLD.
RINGING LINE PGM# + RLP + Y(es) or N(o) + SAVE
PREFERENCE
SPEED DIAL Storing Outside Numbers in Bins
PGM# + SD + Bin number (20-29, 50-59) + PGM#
+ (Display only) Name or PGM# + Line key (or line
code + PGM#) + Number (32 digits max.) + SAVE
Storing Outside Numbers in One-Touch Keys
PGM# + SD + One-Touch Speed Dial Key +
(Display only) Name or PGM# + Line key (or line
code + PGM#) + Number (32 digits max.) + SAVE
Storing Intercom Features
PGM# + SD + One Touch Speed Dial Key (or Bin
number + PGM#) + (Display only) Name or PGM#
+ INTERCOM + Intercom feature code (32 digits
max. using 0-9, # and *) + SAVE
TIME AND DATE PGM# + TD + Month (01-12) + PGM# + Date (131) + PGM# + Year (2 digits) + PGM# + Hour
(00-23) + PGM# + Minutes (00-59) + SAVE
VOICE ANNOUNCE PGM# + VA + Y(es) or N(o) + SAVE
VOICE OVER PGM# + VO + Y(es) or N(o) + SAVE
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
OR
2. If a co-worker placed the outside call on
Hold (and you don’t have a line key for it):
• Press INTERCOM
• Press * and the line number (e.g., 801)
or your co-worker’s extension number.
Reroute your calls
Transfer
Send (Transfer) your
call to a co-worker:
1. Press INTERCOM and dial your co-worker’s extension number.
• To transfer the call to Voice Mail,
press MSG before dialing your
co-worker.
• You can optionally press a DSS,
Hotline or Call Coverage key.
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Automatically redial calls . . .
Park a call in orbit
Park a call in orbit so a
co-worker can pick it
up:
Or pick up a call a coworker parked for you:
1. Do not hang up.
2. Press INTERCOM.
3. Dial the Park Orbit number.
• To Park a call in a System Park orbit,
dial 60-69.
• To Park a call at a co-worker’s extension (called Personal Park), dial * and
your co-worker’s extension number.
4. Page your co-worker to pick up the call.
• For Paging, press INTERCOM and dial
1* for All Call or 2*-8* for zones 1-7.
5. Hang up.
1. (Optional) Lift handset for privacy.
2. Press INTERCOM.
3. Dial the Park Orbit number.
• Your choices are system orbits 60-69 or
* and the Personal Park orbit number.
Forward your calls to a co-worker . . .
While at your desk,
forward your calls to a
co-worker or Voice
Mail:
1. Press INTERCOM and dial PGM#.
2. Dial extension to receive your calls.
• Or, press MSG to forward to Voice Mail.
3. Do one of the following:
• Dial 1 to forward calls not answered.
• Dial 2 to forward calls not answered or
when busy.
• Dial 3 to forward all calls.
• Dial 4 to have Voice Mail screen your calls
(emulate a personal answering machine).
4. Press HF to hang up.
• MSG flashes slowly. A voice prompt may
remind you that your calls are forwarded.
• To cancel your forwarding, press INTERCOM and dial #. MSG goes out.
Last Number Redial
Quickly redial your
last outside call:
1. (Optional) Lift handset.
• Press a line key to preselect a line.
2. Press DIAL then LAST.
• If you hear busy tone, press an idle line key
to have your call dial out automatically.
Save
Save your call for
quick dialing later on:
Then redial your saved
number:
1. Do not hang up.
2. Press DIAL then SAVE.
1. (Optional) Lift handset.
• Press a line key to preselect a line.
2. Press DIAL then SAVE.
• If you hear busy tone, press an idle line key
to have your call dial out automatically.
Quickly dial co-workers and outside calls . . .
Direct Station Selection (DSS)
Save time calling coworkers with Direct
Station Selection:
1. (Optional) Lift handset.
2. Press INTERCOM.
• Your DSS keys show the status of your
co-workers: idle (dark), busy (on) or in
Do Not Disturb (flashing).
3. Press DSS key (1-15) for co-worker.
Program your own
DSS keys:
1. Press INTERCOM then dial PGM#.
2. Press the DSS key (1-15) you want to program.
3. Dial the number of the extension you want
assigned to the key.
• To clear a key, dial *.
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Speed Dial
Store up to 20 outside
numbers in your own
Personal Speed Dial:
To dial your stored
Speed Dial number:
1. (Optional) Lift handset.
2. Press DIAL then PGM#.
3. Dial Personal Speed Dial bin number (5059 and 20-29), press bin key or press OneTouch Speed Dial key.
4. (Optional if you see PROGM NAME Y/N)
• Press Y to program name or N to skip to
step 5.
• Dial the first letter of the desired name,
followed by the digit (1, 2 or 3) that
selects the letter.
(For example, for B dial 2 2.)
(Press 0 to enter a blank space, Q or Z.
Press * to erase a name.)
• Repeat the above steps to enter more letters, then press PGM# when you are done.
5. Dial line number, press line key or press
INTERCOM (to store an Intercom feature).
6. Dial number you want to store.
• You can press HOLD to enter a pause,
MSG for Flash and DIAL for Delay.
7. Hang up.
TM
ONYX
Multibutton Telephone
Quick Reference Guide
1. (Optional) Lift handset.
Press a line key to preselect a line.
2. Press One-Touch Speed Dial key.
OR
2.
• Press DIAL
• Press bin key or dial bin number.
• If you hear busy after step 2, press idle line
key to have the call automatically dial out.
Dialing
Plan
Extensions
Lines
Line Ext.
Ring Groups
VS
w/o AUX
300-323
801-808
348-355
364-371
VS
w/AUX
300-371
801-824
372-395
396-403
II/III
32x60
300-359
801-832
396-427
428-435
II/III/IV
multi-cab.
300-479
801-872
480-551
556-563
N1850MBG04
June 2001
Printed in U.S.A. (2562)
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