XTNDAccess™ IrDA USB 9685 Adapter User’s Guide Copyright and Trademark Information The information in this document is subject to change without notice. Copyright© 2000-2001 Extended Systems Incorporated. All rights reserved. This document refers to numerous products by their trade names. XTNDAccess IrDA USB Adapter is a product of Extended Systems Incorporated. XTNDAccess and Quickbeam Suite are trademarks of Extended Systems Incorporated. All other designations are trademarks or registered trademarks of their respective companies. No part of this publication or software that accompanies it may be reproduced, transmitted, transcribed or translated into any human or computer language, in any form or by any means without the prior consent of Extended Systems Incorporated. Extended Systems Inc. • 5777 N. Meeker Avenue • Boise, ID 83713 • USA 2 XTNDAccess™ IrDA USB Adapter User’s Guide Overview The XTNDAccess IrDA USB Adapter provides a fast, cable-free method of moving data between portable infrared-equipped devices and a desktop computer. Typical portable devices include PDAs (Personal Digital Assistants), cellular phones, digital cameras, Windows CE devices and portable computers. The Adapter uses the IrDA 1.1 standard specification that supports both SIR and FIR communication speeds. 3 XTNDAccess IrDA USB Adapter Package Contents In addition to the documentation, the Adapter package contains the following items: • XTNDAccess IrDA USB Adapter • XTNDAccess Infrared and USB driver CD-ROM NOTE: Adapter Detailed installation instruction and updated troubleshooting tips are included in the online documentation on the CD-ROM. System Requirements • A desktop computer with a USB port and Windows 98, Windows Me, Windows 2000, or Windows XP operating system. • A portable device with an infrared port meeting the IrDA standard. NOTE: 4 The driver software provided with this adapter only supports one adapter per desktop computer. Installation Drivers are provided for the Adapter on the XTNDAccess CD-ROM. Once installed, the drivers allow the Adapter to plug and play when the Adapter is connected to the USB port of your computer. IMPORTANT: It is recommended that previously installed infrared software be removed prior to installing the Adapter drivers. IMPORTANT: The Adapter drivers must be installed prior to connecting the adapter to the USB port. To Install the Adapter Drivers: 1. Insert the XTNDAccess CD-ROM into the CD-ROM drive on your desktop computer. 2. On the startup screen, select Install XTNDAccess Drivers. 2. Follow the install program instructions to complete the software installation. NOTE: If the startup screen does not appear, select and run cdmenu.exe from the CD-ROM directory. 5 3. Once the drivers are installed, insert the USB connector of the Adapter into the USB port on the desktop computer. The adapter will automatically plug and play for Windows 98, Windows Me, and Windows 2000 operating systems. Perform the following additional steps to complete the installation for Windows XP operating systems. Additional Installation Steps for Windows XP 1. When the Found New Hardware Wizard appears, select Install from a list or specific location (Advanced) and click Next. 2. Select Don’t search. I will choose the driver to install and click Next. 3. Under the Model list, highlight XTNDAccess IrDA USB 9685A and click Next. 4. On the Hardware Installation window, select Continue Anyway. 5. On the Completing the Found New Hardware Wizard window, select Finish. The LED on the ESI-9685A should now be flashing every few seconds to indicate the drivers are installed. NOTE: 6 The Adapter comes with complete online documentation. Please refer to the information provided on the CD-ROM for more details on installing, using and troubleshooting the Adapter drivers. Using the XTNDAccess IrDA USB Adapter Position the Adapter so the infrared window is within three feet (one meter) of the infrared port of your computer, leaving an unobstructed path between the two units. Transferring Files Windows 98/98/NT The XTNDAccess CD-ROM includes the QuickBeam file transfer utility. This utility allows you to transfer files and folders between two infrared-equipped computers. QuickBeam must be installed and running on your desktop computer prior to sending and receiving files. If you have QuickBeam installed on your portable device, it must also be running before files can be received. To start QuickBeam, select Start, Programs, QuickBeam and then QuickBeam. Review the QuickBeam online help for specific features and helpful user tips. 7 Windows 2000/Me/XP Use the Wireless Link utility provided by Microsoft to transfer files and folders between infrared-equipped computers. Refer to the online help provided with the utility for specific features and helpful user tips. Troubleshooting If you are unable to communicate between your desktop computer and portable devices, your problem may be related to a variety of issues. Review the following areas and make the necessary adjustments. • Verify the indicator light on the Adapter flashes every 3 seconds. This light indicates the software drivers are correctly installed. If the light is not flashing: — Windows 98 Only - Use Infrared Monitor to verify infrared is enabled. To access Infrared Monitor, double-click the Infrared icon located in the system tray. — Disconnect and reconnect the Adapter from the desktop USB port. — Restart the desktop computer the Adapter is connected to. • Your portable device may be out of range or misaligned with the Adapter. Try repositioning the infrared devices. • Isolate which device is not communicating by using a third infrared device, such as a printer or another portable computer, to test connections. NOTE: 8 Detailed installation instruction and updated troubleshooting tips are included in the online documentation on the CD-ROM. Technical Support Contact Information Contact your local distributor/reseller representative for general support questions concerning this product. If you would like to contact us via the Internet, you can reach us at: www.extendedsystems.com Technical Support representatives, located in Boise, Idaho, USA, are available from 7 a.m. to 6 p.m. (Mountain Time), Monday through Friday, excluding holidays. Representatives may be contacted by: Email: email@example.com Phone: 800-235-7576 (US & Canada only) (1) 208-322-7800 Fax: (1) 208-327-5004 9 Hardware Warranty Extended Systems Incorporated warrants this product against defects in materials and workmanship to the purchaser for a period of one (1) year from the date of shipment. This warranty is limited to repair or replacement of the product. This warranty does not include damage due to acts of god, accident, misuse, abuse, negligence, modification, unsuitable environment or improper maintenance. To obtain warranty service, the purchaser must first call Extended Systems Incorporated for an RMA number, then return the product to Extended Systems Incorporated for repair or replacement. Purchaser shall prepay shipping charges for products returned to Extended Systems Incorporated. Extended Systems Incorporated will pay for return of the products to purchaser, except that purchaser shall pay all shipping charges, duties, and taxes for products returned to Extended Systems Incorporated from a country other than the United States. Extended Systems makes no other warranty of any kind with regard to this material. Extended Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser has the right to return the product for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another Extended Systems product within the thirty (30) day period, purchaser has the right to return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to Extended Systems’ existing restocking policy. EXTENDED SYSTEMS WARRANTS THAT THIS PRODUCT IS NEW OR HAS BEEN REMANUFACTURED TO MEET NEW STANDARDS USING NEW OR SERVICEABLE USED PARTS. EXTENDED SYSTEMS INCORPORATED MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS PRODUCT. EXTENDED SYSTEMS INCORPORATED SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL EXTENDED SYSTEMS INCORPORATED BE LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. 10 Regulatory Information FCC This device complies with Part 15 of the FCC rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received including interference that may cause undesired operation. Canadian ICES-003 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada. CE The CE mark, located on this Extended Systems product, identifies the product as being in conformance with the European CE standards applicable at the time of manufacture. VCCI This is a Class 2 product based on the standard of the Voluntary Control Council for Interference (VCCI) from Information Technology Equipment. If used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. 11 Extended Systems, a leader in mobile information management, offers solutions that enable users to access, synchronize, and retrieve information on demand. The company’s products include data synchronization and management software, short-range wireless connectivity products (Bluetooth and IrDA-compliant), and client/server database management systems with remote access capabilities. Extended Systems 5777 North Meeker Avenue Boise, ID 83713 U.S.A. www.extendedsystems.com (800) 235-7576 • (208) 322-7575 Fax (208) 327-5004 12 Part Number 09685-0203 0111 Printed in the U.S.A.