42004-350F
Pub. 42004-350F
GAI-TRONICS® CORPORATION
A HUB BEL L C OMP ANY
Model 227-003, 257-003, and 277-003
Auto-dial S.M.A.R.T. Phones
TABLE
OF
CONTENTS
Getting Started ...........................................................................................................................1
Product Overview .............................................................................................................................. 1
Standard Operation........................................................................................................................... 2
Volume Control Button.................................................................................................................................. 2
To Receive a Call........................................................................................................................................... 2
To Place a Call............................................................................................................................................... 2
Installation .................................................................................................................................3
Safety Guidelines ............................................................................................................................... 3
General Installation Guidelines......................................................................................................... 3
Tamper-Resistant Hardware ........................................................................................................................... 3
Conduit Installation Details ............................................................................................................................ 3
Model 227-003.................................................................................................................................... 5
Model 257-003.................................................................................................................................... 7
Model 277-003.................................................................................................................................... 9
Stanchion or Flush-mount Applications .......................................................................................................... 9
Surface Mount Applications......................................................................................................................... 10
External Power ................................................................................................................................ 11
Setup ........................................................................................................................................11
Hardware Configuration................................................................................................................. 11
Auto-answer Configuration .......................................................................................................................... 11
Polarity Configuration.................................................................................................................................. 11
Auxiliary Output ............................................................................................................................. 12
Programming................................................................................................................................... 13
Enter the Programming Mode....................................................................................................................... 13
Basic Programming Commands.................................................................................................................... 14
Maintenance.............................................................................................................................16
Service.............................................................................................................................................. 16
Preventive Maintenance for Model 277-003 ................................................................................... 16
Cleaning ...................................................................................................................................................... 16
Prevention.................................................................................................................................................... 16
Specifications ...........................................................................................................................17
Confidentiality Notice...............................................................................................................20
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 „ 800-492-1212 „ Fax: 610-796-5954
VISIT WWW .GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
PUB. 42004-350F
GAI-TRONICS® CORPORATION
A HUB BEL L C OMP ANY
Model 227-003, 257-003, and 277-003
Auto-dial S.M.A.R.T. Phones
Getting Started
Product Overview
Thank you for your purchase of a GAI-Tronics S.M.A.R.T. telephone. In addition to providing standard
emergency telephone operation, GAI-Tronics Self-Monitoring and Reporting Telephones (S.M.A.R.T.)
incorporate leading-edge technology to provide optimum performance and flexibility. For example, when
used with the GAI-Tronics Telephone Management Application (TMA) the health of each telephone is
monitored and reported. For complete details, please refer to the on-line help included with TMA.
This manual applies to the following GAI-Tronics Auto-dial S.M.A.R.T. phones that include noisecanceling handsets:
Model
Description
227-003
Tough Auto-dial S.M.A.R.T. Phone – This weather-resistant, vandal-resistant, sand-cast
aluminum unit is provided with a spring-loaded door and a handset with a 15-inch lanyard
embedded armored cord. It is designed for use in remote areas under extreme conditions.
257-003
Rugged Weatherproof Auto-dial S.M.A.R.T. Phone – The enclosure for this phone is made
of weatherproof, high impact glass-reinforced polyester, and can be equipped with a springloaded door.
277-003
Flush-panel Auto-dial S.M.A.R.T Phone – This is a flush-mount phone with a heavy-gauge
brushed stainless steel front panel that is designed to be wall-mounted indoors. It includes a
29-inch lanyard embedded armored cord.
The GAI-Tronics S.M.A.R.T. Phone product line provides the flexibility to address a diverse range of
applications. A wide variety of functions can be achieved by altering the configuration data stored in the
phone’s non-volatile memory. These configuration options include:
•
•
Call progress detection, control, and call logging
Auto-calling, auto-answering, and auto-dialing facilities
•
•
Function inhibiting (e.g. tone pad and manual keypad dialing)
Maximum call duration
These functions are initially programmed during manufacturing and testing. After installation, they can
be programmed remotely via DTMF data call.
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374 „ 800-492-1212 „ Fax: 610-796-5954
VISIT WWW .GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
AUTO-DIAL S.M.A.R.T. PHONES
Pub. 42004-350F
PAGE 2 of 20
All S.M.A.R.T. telephones are line-powered and can be connected to any of the following:
•
•
Central Office (CO) line to the Public Switched Telephone Network (PSTN)
24 V dc or 48 V dc analog station port of Private Branch Exchange (PBX), Private Automatic Branch
Exchange (PABX) or KSU.
Connection may not be made to pay phone extensions or shared service (party) lines.
TMA users can schedule auto-dial maintenance calls to alert maintenance personnel of any unusual sensor
or fault conditions that exist. S.M.A.R.T. Phones can also be programmed to generate an auto-dial
maintenance call when certain sensor events are discovered. Access to the S.M.A.R.T. Phone’s
maintenance mode is restricted through the use of the maintenance access PIN. The maintenance access
PIN should be distributed only to trained maintenance personnel.
Standard Operation
Volume Control Button
The volume control button on the front of each phone is used to control the handset volume. Each press
of the button increases the volume in four steps and then returns it to the original setting in a circular
fashion.
To Receive a Call
When the telephone rings:
1. Lift the handset.
2. Converse with the caller.
3. When finished, hang up the handset.
To Place a Call
To place a call using manual dialing:
1. Lift the handset. (The telephone automatically dials the pre-programmed number).
2. Converse with the person answering the call.
3. When finished, hang up the handset.
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Installation
ATTENTION
Installation should be performed by qualified personnel and only in
accordance with the National Electrical Code or applicable local codes.
Safety Guidelines
When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to
ensure the safety of all personnel:
•
Do not install telephone wiring during a lightning storm.
•
Electrostatic Discharge (ESD) Protection: Your telephone may have an earth ground terminal
provision. If so, ensure that it is connected to ground in accordance with all local safety regulations
and the National Electrical Code (NEC). Grounding has to be ensured for safe and stable
communications. Do not use long and coiled ground wires. Trim ground wires to the required
length. Use a star configuration whenever possible. Please note proper grounding does not eliminate
the need for lightning protection for the telephone or the telephone system.
Install a UL Listed lightning arrestor on any phone installed where the phone or phone cable is at
risk of being exposed to lightning strikes. The lightning arrestor must be installed as close as possible
to maximize the protection. It must not be installed within the enclosure supplied with the phone.
Please consult our Service Center at 800-492-1212 for further information.
Do not install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
Do not touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
•
•
•
General Installation Guidelines
GAI-Tronics S.M.A.R.T. phones are designed to operate on telephone lines as detailed in the Product
Overview section of this manual. The telephones are designed to operate with one telephone per line. If
telephones are operated in parallel or “party line configuration” you may experience sporadic phone
operation, difficulties with programming, or premature disconnection of calls. Additionally, if special
features, e.g. voice mail, call waiting, etc, are not disabled, the phone may not function.
Tamper-Resistant Hardware
Models 227-003 and 277-003 are vandal resistant, with the front panel for each telephone attached to its
enclosure with tamper-resistant screws. A GAI-Tronics Model 233-001 Tamper-Resistant Screwdriver
(sold separately) is recommended for installing the tamper-resistant screws. The Model 257-003
Telephone’s front panel is attached with standard Phillips head screws.
Conduit Installation Details
GAI-Tronics recommends installing telephone lines in conduit to protect against accidental damage and
vandalism. To prevent moisture from entering the enclosure, we strongly recommend the following:
•
Conduit should enter the enclosure from the bottom.
•
•
Sealed fittings should be installed at all cable entry points.
Silicone sealant or equivalent should be applied around and inside all conduit entries.
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Please refer to Figure 1 and Figure 2 as examples of recommended conduit installation details.
NOTE: See page 5 for the Model 227-003 Telephone.
Figure 1. Bottom entry conduit installation details (RECOMMENDED for non-metallic enclosures)
Figure 2. Top entry conduit installation details (NOT recommended)
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AUTO-DIAL S.M.A.R.T. PHONES
Model 227-003
The mounting and wiring instructions for the Model 227-003 S.M.A.R.T. Phone are as follows:
1. Remove the eight tamper-resistant
screws from the front panel.
Remove the front panel and set
aside.
NOTE: There is a 7-foot halfmodular telephone cord attached to
the PCBA on the rear.
2. There are eight mounting holes in
the back of the enclosure in two 4hole patterns. Determine which hole
pattern will be used for mounting.
See Figure 5.
• For best results, use the
7.875 × 4.0-inch hole pattern for
mounting to a wall (outside
pattern).
•
Figure 3. Model 227-003 S.M.A.R.T. Phone with spring
loaded door in the open position
Use the 5.25 × 4.0-inch hole
pattern when using the Model
232-001 Pole Mounting Kit
(inside pattern).
3. Insert four hole plugs (provided) in the unused holes.
4. Position the enclosure on the mounting surface and
secure it with four fasteners.
•
The holes in the telephone enclosure accepts 3/8-inch
screws or bolts.
•
The Model 232-001 Pole Mounting Kit includes four
3/8-16 × 1-inch shoulder bolts with Teflon seal
washers.
NOTE
Use only the round head, hexagon
head, or pan head screws that are provided.
Do not use screws designed to be countersunk for
mounting the enclosure.
5. Install a conduit fitting in one of the 1/2-inch NPT
conduit entrances provided at both the top and bottom of
the unit, and insert the conduit into the fitting. (The
bottom location is preferred. See Figure 4.) Plug the
unused access hole using the 3/8-inch Allen drive plug
provided.
Figure 4. Model 227-003 Outline
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AUTO-DIAL S.M.A.R.T. PHONES
6. Fish the free end of the half-modular telephone cord through the conduit.
Figure 5. Model 227-003 Mounting Details
7. Replace the front panel assembly, and secure using the eight front panel tamper-resistant screws.
8. Connect the free end of the telephone cord to the incoming subscriber line using a USOC RJ11C jack
(USA) or CA11A jack (Canada). Verify operation by calling to and from another phone.
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Model 257-003
1. Open the front door and remove the four outer screws from the mid-section. Carefully pull the
enclosure apart until encountering a slight resistance on the left side.
2. Pull on the left side of the enclosure until the hinge plugs pull loose to separate the front and rear
halves. Set the front half of the enclosure aside.
3. There are four mounting holes in the rear enclosure. Mount the enclosure on the wall using four ¼-20
machine screws with nuts and washers or #14 wood screws of appropriate length for the mounting
surface.
4. Drill a 0.688-diameter hole at either drill spot on the bottom of the rear enclosure, and attach the
gland bushing.
5. Reinsert the hinge pins to attach the front half of the enclosure. Fish the free end of the telephone
cord through the gland bushing.
6. Close the mid-section and tighten the four screws.
7. Connect the free end of the modular telephone cord to the incoming subscriber line using a USOC
RJ11C jack (USA) or a CA11A jack (Canada). Check the telephone by calling to and from another
phone.
Figure 6. Model 257-003 S.M.A.R.T. Phone Outline
(Front door open)
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AUTO-DIAL S.M.A.R.T. PHONES
Figure 7. Model 257-003 Mounting Details
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AUTO-DIAL S.M.A.R.T. PHONES
Model 277-003
Figure 8. Model 277-003 Outline Drawing
Stanchion or Flush-mount Applications
1. When mounting in a GAI-Tronics Model 234 Series Stanchion or for flush-mount installations, the
supplied back box must be used to mount the Model 277-003 Telephone. Mount the back box to the
structure using the appropriate hardware. Refer to Figure 9 cutout dimensions.
2. If mounted outdoors, install the telephone line suppressor (customer-supplied) on the telephone line.
3. Remove the tapered plug from the top or bottom cable entry hole in the back box, and install the
telephone line and cable fitting.
4. Use silicone sealant or equivalent around and inside all conduit entries.
5. Attach the telephone’s front panel to the mounting flanges of the back box using the six supplied
#10-32 tamper-resistant screws and washers.
6. Connect the USOC RJ11C (USA) or CA11A (Canada) modular connector of the supplied telephone
cord to the incoming subscriber line, or (if applicable) the telephone line suppressor using the
appropriate mating connector. Check the telephone by calling to and from another phone.
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AUTO-DIAL S.M.A.R.T. PHONES
Surface Mount Applications
NOTE: The back box is not required for use with the Model 236 Series Surface Mount Enclosure and
should be removed.
1. Drill or punch conduit entries.
WARNING
To prevent accidentally damaging equipment, drill all holes before
mounting the telephone.
2. Use silicone sealant or equivalent around the telephone gasket and the mounting surface for an
effective perimeter seal. This is particularly important if the mounting surface is uneven.
3. Install the telephone line suppressor (customer-supplied) on the telephone line, if applicable.
4. Attach the telephone’s front panel to the mounting flanges of the Model 236 Surface Mount
Enclosure using the six #10-32 tamper-resistant screws and washers provided.
5. Connect the USOC RJ11C (USA) or CA11A (Canada) modular connector of the supplied telephone
cord to the incoming subscriber line, or (if applicable) the telephone line suppressor using the
appropriate mating connector. Check the telephone by calling to and from another phone.
Figure 9. Model 277-003 Mounting Details
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External Power
The Model 40404-045 Plug-in Power Supply is available (sold separately) to provide an increase in the
emergency phone’s speaker output and a reduction in line current consumption. The 40404-045 requires
120 V ac input and provides a 5 V dc output to the unit’s speaker amplifier circuits. The 40404-045 is
provided with a connectorized, 4-foot power cable that plugs into P17 on the telephone PCBA.
NOTE: The 40404-045 is required only when setting the normal speaker volume to maximum does not
produce the desired results or if available telephone line current falls below acceptable results.
Setup
Hardware Configuration
The hardware configuration options are explained in detail in the following sections and the necessary
jumper settings are identified to enable or disable each option. We recommend reading the following
sections, recording the desired parameters, and then making the necessary changes. We also recommend
that you make a record of your settings. The following options are controlled by specific hardware
configurations. See Figure 10 on page 12 for the jumper locations.
Auto-answer Configuration
Factory Setting: Auto-answer feature enabled
The Auto-answer feature enables or disables the automatic answering of an incoming call, which allows
TMA to monitor the health of this phone via polling. When the Auto-answer feature is enabled, the
phone automatically answers the call and attempts to communicate with TMA. If the caller is not TMA,
then the phone rings its sounder to alert a user to lift the handset off-hook.
Enable: Insert the J14 jumper on pins 2 and 3.
Disable: Insert the J14 jumper on pins 1 and 2. (Do not use this setting except under the direction of
GAI-Tronics personnel.)
NOTE: The Auto-answer feature must be enabled during remote programming, and to allow the
GAI-Tronics Telephone Management Application PC to contact the phone.
Polarity Configuration
Factory Setting: Non-polarity sensitive
This telephone can be configured to be polarity or non-polarity sensitive. With the non-polarized setting,
the telephone operates with the telephone line’s positive terminal connected to either the tip or the ring.
With the polarized setting, the telephone only operates with the telephone line’s positive terminal
connected to the tip.
Non-polarity Sensitive: Insert the J6 jumper on pins 2 and 3.
Polarity Sensitive: Insert the J6 jumper on pins 1 and 2.
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AUTO-DIAL S.M.A.R.T. PHONES
Auxiliary Output
Each telephone includes one isolated solid state switch capable of switching a maximum of 48 V dc, 125
mA or 28 Vrms ac, 80 mArms. TB2 (OUT1) on the phone PCBA provides the connections for the
auxiliary output. Refer to Figure 10 for the location of the TB2.
The auxiliary output allows for control of external electric devices such as a ringing indicator lamp. This
isolated contact output activates while the telephone sounds its ringer at the start of an incoming call and
will extinguish when the handset is lifted from its cradle (call answered).
Figure 10. S.M.A.R.T. Phone PCBA
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Programming
All S.M.A.R.T. Phone models are programmable. The phone settings are initially programmed during
manufacturing and testing. These default settings from the factory can be found in Table R-2. After the
S.M.A.R.T. Phone is installed, you have the option of changing the default settings. This manual
provides instructions for programming basic features needed to initially set up the phone from another
touch-tone phone.
More advanced programming requires a PC and the TMA software. For programming using the TMA
terminal, refer to the manual provided with the software, or contact the GAI-Tronics Field Service
Department.
NOTE
Use a handset phone exclusively when programming the S.M.A.R.T. phone remotely. If a speakerphone
is used for programming background noise could lead to the incorrect settings. (Cellular telephone is not
recommended.)
Enter the Programming Mode
Read the entire programming section and carefully plan your programming before beginning the process.
Write down the key sequence from the Command column of Table R-1, Basic Programming Commands,
for the features that you need. Having your programming information written down allows you to enter
the key sequence at a steady pace.
Complete the following steps to enter the programming sequence from a remote DTMF telephone:
1. Call the S.M.A.R.T. telephone to be programmed. (Do not use a cellular phone.)
2. Listen for a confirmation tone during ringing, which signals that the telephone has answered.
3. Press *** to enter the programming mode.
4. Wait two seconds.
5. Enter **0000 (0000 is the factory default maintenance PIN #.)
NOTE: After sending the maintenance PIN # to the phone, entering *20 will allow for confirmation
of maintenance access to the phone. If access is granted, the phone responds with six DTMF digits.
If access is denied, the phone responds with two DTMF digits. If access is denied, repeat step 5 to
again request access.
6. Complete the desired programming. Refer to the Basic Programming Commands section for options.
7. Listen for a confirmation tone at the end of each programming sequence, which indicates the
programming change was accepted.
NOTE
Delays during programming greater than 5 seconds causes a programming time-out. If this occurs,
you will hear a beep before the programming sequence is completed and you must reenter the
sequence.
8. When finished programming, press *99 to exit the programming mode.
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Basic Programming Commands
The following programming command can be entered from any touch-tone telephone. Acceptance of a
data transfer command is indicated via a return code transmitted as an audible DTMF tone.
Auto-dial Memory
When the handset is lifted, the Auto-dial S.M.A.R.T. Phone dials a pre-programmed telephone number
(the primary number). If the call cannot connect (line busy, no answer), the phone will redial using the
first backup (roll over) number. If again the call cannot connect, the phone will redial using the second
backup (roll over) number. This sequence will continue until either the call is answered, or the
programmed number of retries is reached.
Use the *1 command to program these three auto-dial numbers. The three auto-dial telephone numbers
are labeled as 11 (primary), 12 (first roll over), and 13 (second roll over). You may program these for
three different numbers, or set them to the same telephone number. Each auto-dial memory storage
location accommodates up to 24 characters.
To enter the auto-dial number into memory storage, or to change the number in storage, enter
*11<N><CHAR>#
*1
Data transfer command
1<N>
Auto-dial memory location (N = 1, 2, or 3)
<CHAR>
Telephone number to be stored in memory location (up to 24). Valid entries are
0-9 and the following 2-digit codes: *1 provides a 0.6 second pause in the
dialing sequence, *2 provides a DTMF #, and ** provides a DTMF *.
#
End-of-string indicator
The command *1115551212#, for example, sets the primary number to 555-1212.
After each auto-dial memory storage location is successfully programmed, the phone returns a systemgenerated DTMF check-digit.
If the phone is installed on a ring down telephone line, clear the first auto-dial memory using the
command *111#.
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AUTO-DIAL S.M.A.R.T. PHONES
Call Time-out
The call time-out feature, which is used to limit the duration of calls, can be set between one minute and
4.5 hours. The time limit is set by entering a number from 120 to 32400.
This number represents the number of half-second increments of duration. Entering 0 results in a call
time-out of 4.5 hours.
Enter *37<120~32400># to assign a time limit, or change an existing time limit.
*37
Data transfer command
<120~32400> Call duration (60–16,200 seconds, 0 = 4.5 hours) – See example
below.
#
End of string indicator
Multiply the desired time limit, in minutes, by 120 to determine the call duration.
Example: For a call duration of 5 minutes:
5 minutes × 120 = 600
Therefore, you would enter the character string *37600#, and the phone returns a system-generated
DTMF check-digit.
Table R-1. Basic Programming Commands
Command:
Return:
Description:
*1nn <charac>#
c
Write Memory nn (11-13) with characters (up to 24)
*37<120~32400>#
c
Write Call Time-out (120-32400 × ½ sec, 0 disables)
‘c’ in the above return fields is the system-generated DTMF check-digit.
Table R-2 - Default Configuration
Parameter
Default Setting
Auto-answer
Enabled (J14)
Rings Before Auto-answer
0 (not configurable)
Rings After Auto-answer
10 (not configurable)
Dial Tone Detection
Enabled (N/A unless keypad is disabled)
Dial Tone Waiting Period
10 seconds
Mute Before Dial
Enabled
Audio Receive Level
Midrange
Call Time Out Period
7 min
DTMF Dial Rate
100:100 ms
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Maintenance
Service
If your S.M.A.R.T. Phone requires service, contact your GAI-Tronics Regional Service Center for a
return authorization number (RA#). Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs will be
made without charge. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.
Preventive Maintenance for Model 277-003
Stainless steel does not require maintenance to prevent corrosion from occurring. Different installation
locations may require more regular maintenance than others, depending on the environment and exposure
to airborne contaminants. The following maintenance steps should be performed on a regular basis or
when corrosion is first noticed on your Model 277-003.
Cleaning
•
For general cleaning, wipe the surface with a cleanser or a cleanser and water mixture. Any cleanser
that is safe for glass is usually safe for stainless steel. Wipe dry.
•
If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water. Rub
stained areas in the same direction as the existing grain. Stubborn stains may be removed with a
magnesium oxide, ammonia, and water paste. Wipe clean with water rinse and dry.
Prevention
Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax,
let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone
surface for many months as it will allow natural reformation of the chromium oxide layer.
Do NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless
surface.
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Specifications
TMA Compatibility profile type ........................................................................ GTC S.M.A.R.T. Handset
Electrical
Minimum loop current (48 V dc only) ............................................................................................ 20 mA
Operation .................................................................................................................................. Loop start
Volume control ...................................................................................... 4 step (-6 dB, 0 dB, 6 dB, 12 dB)
Auxiliary output (isolated solid state switch)................................................................ 48 V dc @ 125 mA
28 VRMS @ 80 mARMS
Mechanical
Operating temperature range.............................................................................................-40º C to +60º C
Relative humidity ................................................................................................ to 95%, no condensation
Model 227-003
Construction
Enclosure .....................................................Thick-walled cast aluminum with protective gray coating
Panel.................................................................................................... 0.125-inch brushed aluminum
Handset/cord .........................................................G-style with 19-inch armored cord and internal lanyard
Dimensions .......................................................................................... 13.50 H × 9.70 W × 6.15 D inches
Mounting ................................................................................................... Eight 0.39-inch diameter holes
Weight .........................................................................................................................................14.5 lbs.
Model 257-003
Construction..................................................................................High impact, glass-reinforced polyester
Handset/cord ...........................................................6-foot Hytrel® cord with noise-canceling microphone
Dimensions .......................................................................................... 13.20 H × 9.40 W × 7.40 D inches
Mounting .................................................................................................... Four 0.28-inch diameter holes
Weight .........................................................................................................................................10.0 lbs.
Model 277-003
Construction
Front Panel....................................................... 14-gauge (0.075 inch) type 304 brushed stainless steel
Back Box .........................................16-gauge (0.060) cold-rolled steel with black polyurethane finish
Handset/cord .........................................................G-style with 29-inch armored cord and internal lanyard
Dimensions
Front Panel.................................................................................................. 12.00 H × 10.00 W inches
Back Box ....................................................................................... 10.06 H × 8.43 W × 2.44 D inches
Back Box (depth from mounting surface) ...........................................................................2.38 inches
Panel Cutout .................................................................................................10.06 H × 8.43 W inches
Weight ...........................................................................................................................................7.0 lbs.
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Approvals
Safety of Information Technology Equipment.................................................................... UL/CSA 60950
Enclosures for Electrical Equipment ................................................................................. UL 50, Type 3R
Model 246-003 only: UL 50
47 CFR Part 68
Certification Number....................................................................................... US: ADGTE04B0414HAC
Ringer Equivalence Number .............................................................................................................. .4B
Network connection (USOC)............................................................................................................. RJ11
IC Information (Canada)
IC Certification Number ........................................................................................882B-GTC S.M.A.R.T.
Ringer Equivalence Number .............................................................................................................. .4B
Connection Method ....................................................................................................................... CA11A
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AUTO-DIAL S.M.A.R.T. PHONES
Pub. 42004-350F
PAGE 19 of 20
User Instructions (USA)
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On this
equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on
the telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the
sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone company. For products approved after July 23,
2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point (e.g., 03 is an REN of 0.3). For earlier products, the
REN is separately shown on the label.
If this equipment [GAI-Tronics telephone] causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect
the operation of the equipment. If this happens the telephone company will provide advance notice in order for you
to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment [GAI-Tronics telephone], for repair or warranty information, please
contact GAI-Tronics Corporation at 800-492-1212 or www.gai-tronics.com. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment until the problem is
resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
This equipment uses a telephone handset and it is hearing aid compatible.
User Instructions (Canada) CP-01, Issue 8, Part I: Section 14.1
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document (s). The Department does not guarantee the
equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be
coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
CP-01, Issue 8, Part I: Section 14.2
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
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Pub. 42004-350F
PAGE 20 of 20
AUTO-DIAL S.M.A.R.T. PHONES
Replacement Parts
Part No.
Description
227003
257003
277003
233-001
Model 233-001 Tamper-Resistant Screwdriver
„
„
12562-104
PCBA Replacement Kit (S.M.A.R.T. Handset)
„
„
„
13707-008
Ringer
„
„
„
28299-007
Tamperproof Screws
28229-002
Tamperproof Screw (Torx-T25)
28118-001
Phillips Head Screw
10113-020
Handset Assembly with Lanyard Armored Cord,
15-inch
10113-021
Handset Assembly with Lanyard Armored Cord,
29-inch
10113-022
Hytrel® Cord Handset Assembly, 6-foot
„
12512-001
Hookswitch/Cradle Kit
„
12512-002
Hookswitch/Cradle Kit (metallic)
„
12576-119
Front Panel Replacement Kit
„
40404-045
Optional Power Supply
„
„
„
„
„
„
„
„
„
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics
retains all intellectual property and other rights in or to the information contained herein, and such
information may only be used in connection with the operation of your GAI-Tronics product or system.
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third party.
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03/09
Warranty
Equipment.
GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services.
Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods.
Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions.
The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 10/06)
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