Installation Instructions

Duo300n

1.3kW / 0.38kW 9.1kWh

Duo400n

1.95kW / 0.47kW 13.65kWh

Duo500n 2.6kW / 0.54kW 18.2kWh

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87452 : 3 : April 2009

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A

A

Circuit Diagram

B

Charge Control

Thermostat

C

D

F

G

H

I

Over Temperature

Cut Out

StorageHeater

Elements

Room Sensing

Thermistor

Core Sensing

Thermistor

Charge Controller

Module

User Interface

Module

J

Peak Supply

K

Radiant Element

L

Live

N

Neutral

P

Pilot Wire

E

Manual Fit

Connector

L1

Live Storage In

L2

Live Storage Out

L3

Live Radiant In

L4

Live Radiant Out

S1

Signal In

S2

Signal Out

N1

Neutral In

N2

Neutral Out

M

Off Peak Supply

Dimensions (including clearances diagram) (millimetres)

Dimensions (y compris l’espace libre) (millimètres)

Dimensões (incluíndo diagrama de distâncias mínimas a

manter) (milimetros)

D

75mm min.

B

Wymiary (w tym schemat minimalnych odległości)

(w milimetrach)

Dimensioni (incluso lo schema degli spazi

liberi) (millimetri)

E

250mm min.

C

75mm min.

A

F

150mm min.

110mm

Model

Modèle

Modelo

Modello

Model

Duo300n

Duo400n

Duo500n

Height

Hauteur

Altura

Altezza

Wys.

A

712mm

712mm

712mm

Width

Largeur

Comprimento

Larghezza

Szer.

B

600mm

830mm

1060mm

Depth

Épaisseur

Espessura

Profondità

Gleb.

130mm+10mm

130mm+10mm

130mm+10mm

C

D

Curtains

E

Shelf or Overhang

Rideaux Cortinas Tende

étagère ou consoles murales

Prateleira ou objecto suspenso

Ripiano o sporgenza

F

Furniture or other obstruction

Meubles ou autre obstacle

Mobiliário ou outro obstáculo

Mobile o altro oggetto

G

Wall Mur

Parede

Firanki

Półka lub część wystająca

Meble lub inne elementy

Parete, tende o mobili

Ściany, fi ranki lub meble

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5

1

1

2

1. Feet 2. Accessories Bag

1. Pieds 2. Sac à accessoires

1. Pés 2. Saco de acessórios

1. Piedini 2. Sacchetto accessori

1. Nogo 2. Worek z akcesoriami

2

1

2

1

4

10

A

6

2

1

10mm

10

B

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10

E

10

F

11

A

30mm

11c

2.

1.

11

D

5.

6.

7.

4.

3.

1. Brick 2. 8mm Drill 3. 3” No. 10 Screws (supplied)

4. Length +15mm

1. Brique 2. Foret 8mm 3. Vis N° 10 3” (fournies)

4. Longueur +15mm

1. Tijolo 2. 8mm Broca 3. 3” No. 10 Parafusos (fornecidos) 4. comprimento +15mm

1. Mattone 2. Punta da 8mm 3. Inserti in fi bra n. 10 (in dotazione) 4. Lunghezza inserto +15mm

1. Cegla 2. Wierto 8mm 3. 3” No. 10 4. Długość kołka rozporowego +15mm

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5. Plaster 6. Low density block 7. Special fi xing

5. Enduit 6. Bloc de faible densité 7. Fixation spéciale

5. Estuque 6. Tijolo de baixa densidade 7. Fixação especial

5. Intonaco 6. Blocchi a bassa densità 7. Dispositivo di fi ssaggio speciale

5. Tynk 6. Material o mąłej gęstości 7. Plastikowy kołek rozporowy.

12

A

12

C

14

15

B

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15

A

16

12

B

13

18

18

A

19

A

19

D

18

B

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19

B

19

C

19

E

1

19

F

2

English

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

NOTE ALSO THE INFORMATION GIVEN ON THE APPLIANCE

TO ENSURE THIS APPLIANCE IS OPERATING CORRECTLY, IT IS ESSENTIAL TO PERFORM THE CHECK PROCEDURE DETAILED

ON THE BACK PAGE OF THIS INSTRUCTION. THIS MUST BE COMPLETED BEFORE NORMAL OPERATION COMMENCES.

IMPORTANT SAFETY ADVICE

WARNING - This radiator is VERY HEAVY, it is essential that the radiator is FIXED SOUNDLY TO A WALL and mounted on a FIRM, LEVEL SURFACE.

WARNING – Choose the appropriate fi xings to securely attach the radiator to the wall;

Suggested Wall Fittings (see page 8 for further information)

Solid

Plasterboard: If possible locate studding and use No. 10 woodscrews directly into the wood, otherwise

M5 intersets.

For other wall types seek specialist advice.

WARNING – If during any reassembly of the radiator, a part of the thermal insulation shows damage or deterioration which may impair safety, it should be replaced with an identical part.

WARNING – This radiator must not be located below a fi xed socket outlet.

WARNING - in order to avoid overheating, do not cover the radiator.

DO NOT COVER OR OBSTRUCT the surfaces of the appliance.

DO NOT POSITION under windows where curtains may contact the radiator (see minimum clearances on Page 6).

DO NOT PLACE OBJECTS in contact with the radiator.

This appliance is not intended for use by persons (including children, who should be supervised) with reduced physical, sensory or mental capabilities, unless supervision or instruction has been given concerning use of the appliance by a person responsible for their safety.

DuoHeat Radiators are not suitable for installation in bathrooms, shower rooms etc. or in areas of high humidity.

Electrical Connection

WARNING – THIS APPLIANCE MUST BE EARTHED

The installation of this appliance should be carried out by a competent electrician in accordance with I.E.E. Regulations for Electrical

Equipment. The radiator is fi tted with two fl exible cables for connection to the fi xed wiring of the premises through suitable connection boxes positioned adjacent to the radiator. Each supply circuit to the radiator must incorporate a double pole isolating switch having a contact separation of at least 3mm. This radiator is not suitable for connection to a 30A ring circuit.

ATTENTION : IN ORDER TO AVOID OVER HEATING DO NOT COVER THE HEATER

Energy Retention Cells

Energy retention cells are supplied separately to the radiator in packs of two.

The reference number is 85743.

Duo300n

8 Cells (4 Packs)

Duo400n

12 Cells (6 Packs)

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Duo500n

16 Cells (8 Packs)

INSTALLATION OF THE RADIATOR

ASSEMBLY

1. Open carton from the bottom. Remove feet and accessories bag from the polystyrene packaging. (Fig. 1)

2. Before removing the radiator from the carton, fit the feet to the radiator by engaging the fl anges on the top of the foot with the slots in the base of the radiator

1 . Push the foot towards the back of the radiator until it is fully engaged

2

. (Fig. 2)

7. Ensure the electronic components are not damaged when removing the panel. Carefully place the panel to one side.

Check that the mains supply cables are not damaged.

If they are to be replaced only heat resistant cable must be used (min. T85) for both the off peak cable and peak. Refer to sections 3, 19 and 20 for fi tting the off peak and radiant element cables.

3. The direct acting mains cable is clipped to the underside of the radiator ensuring it is secure during transit. The off peak mains cable will be secured with cable ties. Prior to installing the radiator, unclip the direct acting mains cable

(do not remove or discard these clips).

NOTE: If the off peak mains connection is required to be made on the right hand side of the radiator, the pre-wired cable must be passed behind the feet and secured using the clips on the base of the radiator. For ease of access this should be done while the radiator is still upside down in the carton. Similarly when the direct acting mains cable is ready to be connected (See

Section 19), if the connection is required to be made on the left hand side of the radiator the cable must be routed behind the feet. DO NOT clip the direct acting mains cable at this stage (See Section 19). The cable clips are already fi tted at the factory to allow both mains cables to be attached, if required.

4. Stand the radiator on its feet and remove packaging.

Remove all additional internal protective packaging. (Fig. 4)

5. Stand the radiator on its feet and against a wall. Remove the securing screws along the bottom edge of the front panel. (Fig. 5)

6. Carefully swing bottom of panel slightly away from the rest of the radiator 1 , thus disconnecting the radiant element connector from the front panel, and lift upwards to unhook the top edge 2 . (Fig. 6).

8. Position radiator against wall in intended final position, ensuring it is on a fi rm base and taking note of the minimum fi xing dimensions (see page 6).

positioned fi rmly and securely. The feet may rest on top of the carpet, however carpet gripper should be removed around the feet so that the radiator rests in a level position.

WALL MOUNTING

The following must be applied before fi xing the radiator to the wall:

NO SKIRTING BOARD / SKIRTING BOARD NO

TALLER THAN 100MM

10

A

The radiator is to be mounted as shown in Fig.

10

A

, with the wall spacer bracket in its standard orientation.

10

B

Mark the position of the two mounting slots with the radiator pushed tight against the wall Fig. 10

B

.

10

C

Drill holes into the wall toward the bottom of the marked slots.

Use the 10mm spacers provided (4 x 10mm) between the rear of the radiator and the wall. DO NOT use the

30mm spacers where there are no skirting boards or they are no taller than 100mm.

10

D

Place one 10mm spacer to the inside and another

10mm spacer to the outside of the location hole on the back panel (see Fig 10

A

for wall spacer bracket orientation).

10

E

Carefully guide the radiator towards the drilled hole and screw part way to the wall Fig. 10

E

.

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DO NOT USE 30MM SPACER ON INSIDE OF RADIATOR.

USE ONLY EXTERNALLY - SEE FIG. 11

A

.

NOTE: UNDER NO CIRCUMSTANCES SHOULD THESE

SCREWS BE REMOVED WITHOUT FIRST REMOVING

ALL ENERGY RETENTION CELLS FROM THE RADIATOR

10

F

Once both sides have been successfully positioned screw the radiator fl ush to the wall Fig. 10

F

.

Do not fully tighten these screws until the core has been loaded into the radiator as some settling of the radiator may occur.

Panelled internal walls

If possible, locate the studding and use No. 10 size woodscrews. Where it is not possible to locate the studding use type M5 Rawlplug INTERSETS on securely fastened plasterboard panelling. For other wall materials the wall panel manufacturer should be consulted for details of suitable wall fi xing devices.

12. Remove the inner front panel by removing the screws along its top edge Fig. 12

A

. Carefully lift the bottom of the front inner panel out of the retaining fl ange at the base of the radiator, Fig 12

B

and remove the internal packaging, Fig. 12

C

taking care not to damage the insulation attached.

13. Lift out the elements from the base insulation and rotate forwards. Fig. 13.

DO NOT DISCONNECT THE TERMINALS

11. SKIRTING BOARD TALLER THAN 100MM

Use the 10mm and 30mm spacers provided (2 x 10mm and 2 x 30mm)

11

A

If the skirting board is taller than 100mm, the radiator is to be mounted as shown in fi g 11

A

. Remove the wall mounting bracket and reassemble in the alternative orientation to give a greater spacing distance from the wall.

11

B

Place the 30mm spacer to the outside of the radiator and the 10mm to the inside. Drill the holes as detailed in Section 10. Carefully guide the radiator towards the drilled hole. When in position screw part way to the wall to secure the radiator as in Section 10,

remembering not to fully tighten the screws.

energy retention cells, placing the two end cells in position fi rst with the fl at side toward the back. Fit the top row of cells also with the recess toward the element. Fig. 14

15. Refi t the elements by carefully feeding the tails down through the hole in the base insulation, ensuring the tab is pointing forward. Fit the front layer of cells with the fl at side toward the front of the radiator. Ensure that the tab on the element is captured below the bottom row of cells and that the element is vertical. Fig. 15

A

& 15

B

.

16. Replace the inner front complete with insulation by locating its bottom edge behind the front lip of the chassis and inserting the retaining screws along the top and both sides. Fig. 16.

17. Check that the screws securing the radiator to the wall have been fully tightened. It is essential that all screws are replaced to ensure earth continuity.

Solid brick/High density block walls - Fig. 11

C

These must be drilled and plugged with the No. 10 size plastic inserts provided. The correct size of drill (8mm) should be used and the hole should be drilled to a depth of

15mm greater than the length of the plastic insert so that the fi xing is made below the plaster layer.

Low density block walls - Fig 11d

A special fi xing, such as Unifi x LB70 should be employed, following closely the manufacturers instructions.

Once installed DO NOT attempt to reposition the radiator without fi rst unloading the energy retention cells and obtaining the services of a competent electrician.

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RADIANT ELEMENT OVERRIDE

18. In its factory default setting, the radiant element will be allowed to operate for up to 2 hours after the beginning of the off peak charge period to maintain a comfortable room temperature if required. After 2 hours the radiant element will be automatically disabled until the end of the off peak charge period.

In circumstances where it will not be necessary to maintain a high ambient room temperature between the hours of typically 12am and 2am (for example a commercial application) this feature can be disabled by removing the time delay pin on the power enable board (see Fig. 18

A

), which will automatically switch the radiant element off at the beginning of the off peak charge period.

The ability to ‘lock’ the controls eg. school conditions, is achieved by removing the pin shown in Fig. 18

B

, which will prevent appliance settings being altered.

REASSEMBLY

19. Reconnect the radiant element connector as shown in Fig 19

A

-19

F

. Replace the outer front panel by hooking onto the two location clips on the top panel Fig. 19

B

, 19

C

& 19

E

. Swing the bottom of the front panel gently towards the radiator Fig. 19

F

until the radiant element connector is securely placed at the base of the radiator Fig. 19

D

.

The BLACK pilot wire is designed to carry a signal from a compatible remote programming device. If, however, a remote programmer is not being used, the appliance may be connected to the fi xed wiring of the premises simply by cutting back the BLACK pilot wire, ensuring that it terminates within the outer insulating sheath of the supply cable.

DO NOT connect the BLACK PILOT WIRE to earth. When the programmer drives other radiators, connect the pilot wires together in series. Any 240V insulated cable may be used to link pilot wires around the ring main. A low signal current is used. Suitable connections would be either an additional single core wire marked or colour coded appropriately or use a 4 core cable throughout the radiator ring. As a mains conductor, the pilot wire should be isolated in accordance with the IEE regulations.

For further details of connection to Dimplex programming devices, please refer to the relevant Dimplex programmer instructions.

REPLACING MAINS WIRE ON DIRECT ACTING

SUPPLY CIRCUIT

HEAT RESISTING CABLE MUST BE USED

(MIN. T85)

ON NO ACCOUNT SHOULD ANY SURPLUS CABLE

BE PUSHED INSIDE OR BEHIND THE RADIATOR.

CHECK ALL ELECTRICAL CONNECTIONS FOR

TIGHTNESS.

ELECTRICAL CONNECTION

IMPORTANT

20. The wires in the direct acting supply cable are coloured in accordance with the following code:

GREEN & YELLOW: EARTH

BLUE: NEUTRAL

BROWN: LIVE

BLACK: PILOT WIRE

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CHECK PROCEDURE FOR INSTALLERS FOLLOWING INSTALLATION

THIS CHECK PROCEDURE SHOULD BE CARRIED OUR BY A COMPETENT INSTALLER ONLY.

THE OPERATING INSTRUCTIONS ARE AVAILABLE FOR END USERS.

2. To check the radiant panel operation (comfort heat).

DuoHeat has a built in self diagnostic function that enables both service engineers and end users to diagnose faults.

Make sure that the peak supply is on before starting the diagnostic function.

Adjust the LED’s down until only the blue frost protection

LED is illuminated.

Press and hold the

button for 10 seconds until the blue

LED goes off then release the

button.

The LED’s will now come on one at a time - this indicates that the radiator is running the diagnostic checks.

A fl ashing LED will then illuminate to indicate a pass or fail.

Pass - 8th LED fl ashes - if Wall Mounted Programmer

(RXPW4/RXMBS4) is not

connected or in Comfort Mode.

(i) Adjust the temperature control display as follows; press down the

+ button until all red bars are illuminated (shown below). After 2 minutes the front panel should now feel warm, this will confi rm correct operation.

Pass - 9th LED fl ashes - if Wall Mounted Programmer

mode.

(ii) If the front panel does not heat up and room temperature is below 26°C, remove front panel and ensure there is no damage to front panel or radiant element and that all electrical connections are secure. If front panel is still not heating up, phone customer help line.

NOTE: If room temperature is above 26°C, radiator will not operate.

Fault Conditions

1st Red LED fl ashing - Room temperature sensor fault.

2nd Red LED fl ashing - Core temperature sensor fault.

I

MPORTANT

Once radiator has been confi rmed as fully operational, use Page 2 of the ‘Operating

Instructions’ to set up initial customer settings.

Please ensure the “Operating Instructions” are left with the radiator for user information.

3rd Red LED fl ashing - Radiant Panel temperature fault.

To exit diagnostic mode press either

-

or

+

to return to normal running mode.

Contact Customer Helpline if any of the above faults are detected.

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