HDM C6MXIP SET UG
Control Your Video
VIDEO WALLS VIDEO PROCESSORS
VIDEO MATRIX SWITCHES
EXTENDERS SPLITTERS WIRELESS
CABLES & ACCESSORIES
HDMI H.264 IP MATRIX DECODER/ENCODER
OVER CAT/X WITH CEC & AUDIO SUPPORT
Model #: HDM-C6MXIP-SET
© 2015 Avenview Inc. All rights reserved.
The contents of this document are provided in connection with Avenview Inc. (“Avenview”) products. Avenview makes no representations or
warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications
and product descriptions at any time without notice. No license, whether express, implied, or otherwise, to any intellectual property rights is granted
by this publication. Except as set forth in Avenview Standard Terms and Conditions of Sale, Avenview assumes no liability whatsoever, and claims any
express or implied warranty, relating to its products are is strictly prohibited.
Product Application & Market Sectors
Corporate
House Of Worship
Military
Residential
Education
Industrial
Medical
Aviation
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TABLE OF CONTENTS
1.
GETTING STARTED...........................................................................................................................1
ortant IMPORTANT SAFE GUARDS..............................................................................................................1
otices
................................................................................................................1
nications ........................... 2
2.
INTRODUCTION ..............................................................................................................................3
ation
......................................................................................................................4
. ..................................................................................................................4
2.3 APPLICATION DIAGRAM ..................................................................................................................5
2.4 PANEl DESCRIPTION .......................................................................................................................6
ransmitter...................................................6
2.4.2 REAR PANEL (SENDER/ENCODER, HDM-C6MXIP-S) ........................................................6
2.4.3 FROT PANEL (RECEIVER/DECODER, HDM-C6MXIP-R) ....................................................7
2.4.4 FRONT PANEL (RECEIVER/DECODER, HDM-C6MXIP-R) .................................................7
3.
ation (HDM-C6MXIP-SET)..............................................................................................8
3.1 NETWORK TOPOLOGY.....................................................................................................................8
3.1.1 MATRIX SWITCH GUIDE..........................................................................................................8
3.2 SINGLE SWITCH NETWORKING GUIDE.........................................................................................8
3.3 NETWORKING GUIDE ........................................................................................................................9
4.
PC CONFIGURATOR .......................................................................................................................10
5.
SPECIFICATIONS .............................. ............................................................................................14-15
6.
TROUBLESHOOTING ...................................................................................................................16-17
SECTION 1: GETTING STARTED
ortant ards
Please read all of these instructions carefully before you use the device. Save this manual for future reference.
What the warranty does not cover
•• Any product, on which the serial number has been defaced, modified or removed.
•• Damage, deterioration or malfunction resulting from:
•• Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to
follow instructions supplied with the product.
•• Repair or attempted repair by anyone not authorized by us.
•• Any damage of the product due to shipment.
•• Removal or installation of the product.
•• External causes to the product, such as electric power fluctuation or failure.
•• U se of supplies or parts not meeting our specifications.
•• Normal wear and tear.
•• Any other causes which does not relate to a product defect.
•• Removal, installation, and set-up service charges.
ctions
The Avenview HDM-C6MXIP-SET, HDMI H.264 IP Matrix Decoder/Encoder has been tested for conformance to safety regulations
and requirements, and has been certified for international use. However, like all electronic equipments, the HDM-C6MXIP-SET
should be used with care. Read the following safety instructions to protect yourself from possible injury and to minimize the risk of
damage to the unit.
! Do not dismantle the housing or modify the module.
! Dismantling the housing or modifying the module may result in electrical shock or burn.
! Refer all servicing to qualified service personnel.
! Do not attempt to service this product yourself as opening or removing housing may expose you to dangerous voltage
or other hazards
! K eep the module away from liquids.
! Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on
to the housing, unplug the module immediately.
! Have the module checked by a qualified service engineer before using it again.
! Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
1
ator REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)
This equipment has been tested and found to comply with Part 15 of the F CC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment.
Warning symbols
Description
ONlY USE THE PROVIDED POWER CABLE OR POWER
ADAPTER SUPPLIED. DO NOT TAMPER WITH THE
ELECTRICAl PARTS. THIS MAY RESULT IN El ECTRICAL
SHOCK OR BURN.
DO NOT TAMPER WITH THE UNIT. DOING SO WIll
VOID THE WARRANTY AND CONTINUED USE OF
THE PRODUCT
THE VIDEO BOARDS ARE VERY SENSITIVE TO STATIC.
PLEASE ENSURE IF RACK MOUNTED OR INSTALLED ON
A SURFACE, IT SHOULD BE IN A GROUNDED
ENVIROMENT.
2
2.
ction
The Avenview HDM-C6MXIP-SET, HDMI H.264 IP Matrix Decoder/Encoder delivers end-to-end streaming media over IP
networks. The HDM-C6MXIP-SET is composed of two units a Decoder and an Encoder. The Decoder H.264/MPEG-4 AVC
video compression format, receives the encoded IP signal through the device Ethernet port or LAN port of the connected
netwrok switch and decodes video/audio signal out through HDMI interface. Both units can also support RS-232 data transfer,
stereo de-embeding and streaming resolutions up to1920 x [email protected]
FEATURES:
- Flexible PC,WEB GUI iPad control;
- CEC Function on the RX;
- Supports live IP video stream decoding [email protected] to 1920 x [email protected];
- Supports POE;
- Allows video previewing via iPad App and Windows 7 software [email protected];
- Supports multiple interfaces HDMI, DVI signals over IP networks;
- Supports audio embedding and de-embedding;
- Built in-auto scaler;
- Supports H.264 features baseline profile, main profile and high profile;
- Supports H.264, TCP/IP, Telnet, UDP and IGMP;
- Support Telnet, WEB GUI control and 3rd Party control sytems API commands;
- Supports Auto IP, Zero-configuration networking (zeroconf)
- Seamless switching, no black screen, no frame lock.
- Configurable encoding bit rate up to 30 Mbps
- Auto input format detection
- HDCP compliant
Other features include:
Point to Point - (Direct Connection with CAT5/6) - 330ft
Point to Multi - point with CAT5/6 requires a POE Network Switch which supports port based, IGMP v2.0 or above
protocol. For large application, we would recommend Cisco SG family and the Cisco Catalyst.
Matrix Function – with CAT 5/6 cable without any signal loss add multiple Sources to multiple encoders which links via LAN
by cascading any POE Gigabit Ethernet switches up to 3 levels, to the decoder connected to the HD Monitors at different
locations on the Network. Transporting full HD 1080p video and internally H.264 video compression adapts to available
network bandwidth if needed while retaining vivid picture with PCM audio.
- NOTE: The QUALITY and TRANSMISSION of the video signals depends on the characteristics and quality of the UTP cables
and Network Infrastructure . We recommend any Network Switches with 1GB POE IGMP v2.0 support . Tested and configured
on the below models
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2.1Pac ontents
Before you start the installation of the HDMI Extender, please check the package contents.
1
X2
2
Power Brick (+12V DC 1A) + International Adapters X2
3
1 x Right and Left Ear Rack Sets
X2
5
Phoenix Connector (Male, 3.5 mm, 3 pins)
x2 Sender
x2 Receiver
X4
6
User Guide
X1
ation
•• Put the product in a level and stable location. If the product falls, it may cause damage or malfunction to components
within the casing.
•• Do not place the product in temperatures under 0˚C or over 50˚C. High humidity may also cause the unit to malfunction.
•• U se the DC power adapter with correct specifications supplied with the unit. If the improper power supply is used, this
may result in malfunction of the unit and may cause fire.
•• Do not twist or pull by force the ends of the UTP cable. It will cause malfunction.
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2.3
APPLICATION DIAGRAM
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2.4
PANEL DESCRIPTION
2.4.1 FRONT PANEL (Sender/Encoder, HDM-C6MXIP-S)
1
2
1. Power LED: Indicates if the unit is powered OFF or ON by a RED LED
2. Status LED: Steady Blue Light ON indicates unit is communicating properly. LED blinking waiting on Source
2.4.2 REAR PANEL (Sender/Encoder, HDM-C6MXIP-S)
3
4
5
6
3. Power Jack: DC 12V 1A
5. HDMI IN: Connect to HDMI/DVI Source.
7
8
4. RS 232: RS-232 Data pass-through port for
receiving /sending commands to RS 232 devices.
6. Stereo Audio OUT: Connects to an audio output
device such as an amplifier for audio de-embedding.
7. CAT5/6: Used for transporting video/audio streams to 8. Ground Screw: Ground connection prevent device
from voltage damage.
Decoder RX units connected.
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2.4.3 FRONT PANEL (Receiver/Decoder, HDM-C6MXIP-R)
1
2
1. Power LED: Indicates if the unit is powered OFF or ON by a RED LED.
2. Status LED: Steady Blue Light ON indicates unit is communicating properly. LED blinking waiting on Encoder.
2.4.4 FRONT PANEL (Receiver/Decoder, HDM-C6MXIP-R)
3
4
5
6
7
8
3. Power: 12V 1A DC Power Jack.
4. Used for accepting video/audio streams from the
Encoder TX units connected.
5. HDMI OUT: Connect to HDMI Display.
6. Stereo Audio OUT: Connects to an audio output
device such as an amplifier for audio de-embedding.
7. RS 232 : RS-232 Data pass-through port for receiving 8. Ground Screw: Ground connection prevent device
from voltage damage.
/sending commands to RS 232 devices.
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3. ation (HDM-C6XIP-SET)POINT to POINT
To setup Avenview HDM-C6MXIP-SET please follow these steps for connecting to a device:
1. Turn off all devices including monitors / TV.
2. Connect an HDMI source (such as a Blu-Ray Disc player or PC) to the Encoder HDM-C6XIP-S.
3. Connect CAT5/6 from Encoder to Decoder at the CAT5/6 port.
4. Connect an HDMI out from HDM-C6XIP-R decoder to a Display/Monitor
5. Connect Audio out to Speakers or Amplifier.
6. Ensure all cable connections are secure and not loose.
7. Plug in 12V DC power (supplied) and connect the HDM-C6XIP-S and HDM-C6XIP-R to power jack
respectively .
8. Power on HDMI Source.
9. Power on the HDMI display.
NOTE:For network setup please see the Network switch configuration guide and Network Connection guide to acheive
best results.
3.1 NETWORK TOPOLGY
3.1.1 IP Matrix Switch Guide
TX and RX Guide
Distribution Status
Total
Quantity
Less than or
equal to 20
TX/RX
Centralized
Network
Topology
No
requirement
Recommended Switches
Cisco SG 300 24-port 1000 Mbps Ethernet Switch
HUAWEI 24-port 1000 Mbps Ethernet Switch
Single Switch
Networking
Less than or
equal to 40
TX/RX
More than
40 TX/RX
Distributed
Networking Switch Guide
Cisco SG300 /500 48-port 1000 Mbps Ethernet Switch
HUAWEI 48-port 1000 Mbps Ethernet Switch
Cascading
Switch
Networking
Cisco switch SG Series or Catalyst:
Core switches uses 1000 Mbps Ethernet switches.
Extended switches use 1000 Mbps Ethernet switches
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3.2 SINGLE SWITCH NETWORKING GUIDE
The illustration above is an example of how the user can connect using a 24 port network switch.
The following brands are recommended and was tested resulting in stable working conditions.
1.
Cisco brand
24-port 100Mbps Ethernet switch: WS-C2960-24TC-L
24-port 1000Mbps Ethernet switch: SG300-28
24-port 1000Mbps PoE Ethernet switch: SG300-28P, WS-C2960S-24PS-L, WS-C2960X-24PSQ-L
2.
HUAWEI Brand
24-port 100Mbps Ethernet switch: S2700-26TP-EI-AC
24-port 1000Mbps PoE Ethernet switch: S5700-28P-PWR-LI-AC
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3.3 NETWORKING GUIDE
Avenview M-Series HDMI over IP units can be networked together with a recommended Layer 2 Gigabit Smart Switches. As
mentioned previously in section 3 the importance of calculation for the capacity of the switch meets the requirements of the number of
encoders/decoders you have on your network. These units can perform well over a standard network infrastructure, however the
quality of this infrastructure is critical. We have tested many brands of switches all of which perform well in small system configurations
of around 10 Encoders and Decoders. However, for larger installations, Avenview highly recommends using CISCO SG300/500 or
CATALYST series switches.
3.3.1 Simple Setup Guide for Network switch
M-series should be connected to a Layer 2 managed switch which supports Multicast & IGMP snooping.
Do not connect any units to the switch until all the network switch configuration has been. For recommended switches and PDF
configuration guides please see the ‘downloads’ section of any M-series device at avenview.com.
3.3.2 POE Requirements
It is not necessary to change the IP addresses of the encoders and decoders units – factory default AutoIP is used to configure correct
IP addresses to simply work out of the box.
DHCP addresses are not recommended, while Static addresses are for supervised setups and network strict enviroments.
Failure to note the IP settings of any unit changed may result in a complicated reset procedure.
Most M-Series installations use the POE (Power Over Ethernet) function to power the encoder & decoders units.
HDM-C6MXIP & HDM-C6MWIP devices are Class 0 rated POE devices, they can require up to 15.4W of power each, but tested their
actual power draw is between 5-7W. In order to calculate the number of devices that is recommeneded on a network switch please
divide the total POE power capacity of the switch by 15.4.
Please see the example:
CISCO SG300-52P with a POE power output of 375W: 375 / 15.4 = 24.35.From the answer 24 devices can be powered by this switch.
In order to have all ports powered by POE on a network switch, please see the example:
SG300-52MP which provides 740W. 740 / 15.4 = 48. From the answer 48 devices can be powered by this switch.
3.3.3 Data Bandwidth
Each HDM-C6MXIP-S encoder will produce up to 50Mb/s of data > therefore 10 x encoders will require 10 x 50Mb/s = 0.5 Gbps.
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4.
PC CONFIGURATOR
You can connect multiple HDM-C6MXIP-S and the HDM-C6XIP-R H.264 decoder to build a modular IP matrix. With the PC
configurator, you can configure and manage this function. For more information, see the user guide of PC configurator.
Minimum System Requirements PC Software
Operating System: Microsoft® Windows® XP, Windows® Vista, Windows® 7 or Windows® 8
CPU: 1.5 GHz
Memory: 1 GB of RAM
HDD: 32 GB of available hard disk space
Network: 10/100 NIC
4.1 Setting a Static IP on Your Computer
Before using the Avenview PC Configurator, please ensure you download the most recent version from the product
HDM-C6MXIP-S Sender and HDM-C6MXIP-R Receiver website link /downloads PC control software .
All devices must be are in the same network segment. To verify and properly control the devices, please set a static IP
on your computer. See the instructions below if not sure on how to proceed:
The Sender and Receiver units are pre-configured with AutoIP. Upon connecting the units to a stand alone network
switch (without router attached), the units will be on IP address range at 169.254.1.1 and subnet mask 255.255.0.0.
Set your computer's IP address as 169.254.X.X and subnet mask as 255.255.0.0.
A Windows 7 PC/Laptop is used as an example to configure a static IP address.
1.
Click Start.
2.
Choose Control Panel > Network and Internet > Network and Sharing Center > Change
Adapter Settings, right click Local Area Connection, and then choose Properties.
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3.
Double-click Internet Protocol Version 4 (TCP/IPv4).
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4.
Select Use the following IP address. After configuring the settings in the following example,
click OK.
5.

IP address: 169.254.2.5

Subnet mask: 255.255.0.0
Click OK.
Configuring Your Operating System
Firewall
Your operating system firewall may block some features of PC Configurator and prevent it from communicating
with Sender and Receiver. A computer running Windows 7 is used as an example to configure your operating
system firewall through either of the following two approaches.
Method 1
You can configure the firewall in the Windows Firewall panel on your computer, for example select both
Home/Work (Private) and Public for PC Configurator & Matrix.
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Method 2
You can also configure the firewall in the Windows Security Alert window. When starting CTRLPRO-M PC IP Console,
the Windows Security Alert may display. If so, use the administrator privileges to select a network you allow this
software to communicate on, for example select both private and public networks, and then click Allow access.
Recommended CTRLPRO-M PC IP Console version V5.0.1.P2c for simple PC control
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5. SPECIFICATIONS
Description
Item
HDM-C6XIP-S
Units
Unit Description
HDMI Transmitter/Encoder
Input Video Port
1 x HDMI IN
HDMI, DVI 1.0
Input Video Type
Input Resolution
HDM-C6XIP-R
HDMI Receiver/Decoder
1 x CAT5/6
H.264/MPEG-4 AVC
HDMI:
640 [email protected],
[email protected] [email protected][email protected],[email protected],
800 [email protected],
1024 [email protected],
[email protected],[email protected],
1280 x [email protected],1280 [email protected],
1360 x [email protected],1366 x [email protected],
1400 x [email protected],1440 [email protected],
1680 [email protected],
[email protected],1080i @60Hz,
[email protected],[email protected],[email protected],
[email protected],[email protected],
1920 x [email protected]
[email protected][email protected]
DVI:
640 [email protected],
[email protected], [email protected][email protected],[email protected],
800 x [email protected],
1024 [email protected],
[email protected],[email protected],
1280 x [email protected],1280 [email protected],
1360 x [email protected],1366 x [email protected],
1400 x [email protected],1440 x [email protected],
1680 x [email protected],
[email protected],1080i @60Hz,
[email protected][email protected],[email protected],
[email protected], [email protected],
1920 x [email protected]
VGA:
640 x [email protected],
800 x [email protected]
1024 x [email protected],
1280 [email protected]
1280 [email protected],
1280 x [email protected],
1280 x [email protected],
1360 x [email protected],1366 x [email protected],
1440 x [email protected]
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1400 x [email protected]
1680 [email protected],
1920 [email protected],
1920 x [email protected]
YPbPr:
720 x [email protected],720 x [email protected],
720 x [email protected],720 x [email protected],
1280 [email protected],[email protected]
1920 [email protected],1920 x [email protected]
CVBS:
[email protected],[email protected]
Input Video Signal
Encoding Data Rate
Output Video Ports
Output Video Type
0.5~1.2 V p-p
NA
NA
Up to 30 Mbps, configurable
1 x HDMI
HDMI 1.3
1 x CAT5/6
H.264/MPEG-4 AVC
HDMI:
Output Video Resolutions
Video Impedence
Input DDC Signal
End-to-End Time Latency
Input Audio Ports
Large IP stream:
[email protected]~1920 x [email protected]
Small IP stream: [email protected]
100 Ω
5 V p-p (TTL)
[email protected],[email protected],
[email protected],1024 [email protected],
[email protected], [email protected],
[email protected],[email protected],
1366 x [email protected],[email protected],
1600 x [email protected],1680 x [email protected][email protected],[email protected],
[email protected],[email protected], [email protected],
1920 x [email protected]
100 Ω
NA
About 60ms-90ms (Low latency mode)
About 60ms-90ms (Low latency mode)
About 250ms-300ms (High quality mode) About 250ms-300ms (High quality mode)
HDMI
1 x CAT5/6
Input Audio Format
Audio embedded in streaming media input
Audio embedded in streaming media input
Output Audio Ports
1 x Phoenix connector
1 x Phoenix connector
Stereo
Rear panel CAT5/6 port,
PC configurator and RS-232
12 V 1 A DC
6W (Max.)
12.2'' x 3.0'' x 7.1''
Stereo
Output Audio Format
Control Method
Power Supply
Power Consumption
Shipping Dimensions (L X H X D)
Product Dimensions (L X H X D)
Weight
ESD Protection
9.3'' x 1.0'' x 3.7"
1 lbs
Human body model:
-±8kV (air-gap discharge)
-±4kV (contact discharge)
PC configurator and RS-232
12 V 1 A DC
6W (Max.)
12.2'' x 3.0'' x 7.1''
10.5'' x 1.0'' x 4.4''
1.3 lbs
Human body model:
-±8kV (air-gap discharge)
-±4kV (contact discharge)
Environmental
OPERATING TEMPERATURE
STORAGE TEMPERATURE
RELATIVE HUMIDITY
32˚ ~ 104˚F (0˚ to 40˚C)
32˚ ~ 104˚F (0˚ to 40˚C)
-4˚ ~ 140˚F (-20˚ ~ 60˚C)
-4˚ ~ 140˚F (-20˚ ~ 60˚C)
20~90% RH (no condensation)
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20~90% RH (no condensation)
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6. TROUBLESHOOTING
Problem
PC Configurator cannot find
devices
Possible Solution
1. Check the Windows Firewall.
Taking Windows 7 as an example: Click Start menu, go to Control Panel
> System and Security > Windows Firewall > Allowed Programs, select
Home/Work (Private) and Public for PC configurator.
PC Configurator (HDMI over IP)
Maintain Tool
2. Check the IP address and subnet mask of your computer.
The computer, Sender, Receiver and switch should be in the same
network segment. Therefore, set your computer's IP address as
169.254.X.X and subnet mask as 255.255.0.0.
For more information, see the description in the networking guide.
3. Check the switch configuration, and that IGMP snooping and all the
other functions are enabled.
Display Showing No Picture
1. Check all devices are powered on.
2. Check all cables are securely seated and connected properly.
3. Check the LED STATUS indicators on the Receivers to see if Senders and
Receivers are linked correctly. Blue Steady=OK Blue Blinking=standby
To link the devices use the PC configurator on your PC/Laptop, drag the
TX to the RX and click apply.
4. Check that source device is powered on and the HDMI cable is
connected.
5. Check the displays are powered on and the correct input selection.
Check the HDMI cable is plugged into the correct port.
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5. Example switch to HDMI 1 if a display's HDMI 1 port is connected to
Receiver via an HDMI cable.
6. Ensure the displays/monitor support HDCP.
7. Check native EDID timings from the manufactures guide to match the
Receiver output resolution. If so, replace the displays with other models.
8. Check that Sender supports the resolutions of the input signals. For
more information about the resolutions, see "Specifications" of
"Introduction" section.
9. Check the switch configuration, and that IGMP snooping
and all the other functions are enabled.
No audio
1. Check all the devices are powered on.
2. .Check all cables are securely seated and connected properly.
3. Check the LED STATUS indicators on the Receivers to see if Senders and
Receivers are linked correctly. Blue Steady=OK Blue Blinking=standby
To link the devices use the PC configurator on your PC/Laptop, drag the
TX to the RX and click apply.
4. Check the A/V device is playing a video with sound.
5. Check the A/V devices audio output with an RCA jack to a speaker or
amplifier, also use a headphones if the equipment has a 3.5mm audio out.
6. Check the A/V devices are not set to mute or 0 for volume.
7. Check Receiver is not set to mute(Phoenix port only), open PC
configurator and right click on the Receiver and on the drop down
select mute . For more information, see the user guide of PC
configurator.
1. Please ensure your HDM-C6MXIP-S, CTRLPRO-MIP and your
wirless router is on the same network segment.
Live preview on Windows7 or
iPad App
2. For Window 7/iPad app, please
ensure the units are
Version
HDM-C6MXIP-S V2.8.3
HDM-C6MXIP-R V2.8.2
CTRLPRO-MIP-v1.5/5.1.0(v5.1.1)
Windows M V2.5.10
CTRLPRO-M PC V7.0.0
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1. All HDMI over CATx transmission distances are measured using Belden CAT6A (625MHz),
4-Pair,UTP-Unshielded, Riser-CMR, Premise Horizontal Cable, 23 AWG Solid Bare Copper
Conductors, Polyolefin Insulation, Patented Double-H spline, Ripcord, PVC Jacket using
Quantum 980 signal HDMI Video Generator Module with Video Pattern Testing and shielded
ends.
2. The transmission length is largely affected by the type of category cables, also the type of HDMI
sources, and the type of HDMI display. The testing result shows solid UTP cables (usually in the
form of 300m or 1000ft bulk cable) can transmit a lot longer signals than stranded UTP cables
(usually in the form of patch cords). Shielded STP connectors are better suit than unshielded
UTP connectors. A solid UTP CAT6A cable shows longer transmission length than solid UTP
CAT5E/6E cable.
3. EIA/TIA-568-B termination (T568B) for category cables is recommended.
4. To reduce the interference among the unshielded twisted pairs of wires in category cable, you
can use shielded STP cables with shielded connector to improve EMI problems, which occurs in
poor wiring environments with unplanned cable runs situated away from EMI interference.
5. Because the quality of the category cables has the major effects in how long transmission distance
will be made and how good is the received signal on the display, the actual transmission length
is subject to high quality category cables. For resolution greater than 1080i or 1280x1024, a
solid CAT6E 250MHz cable is the only viable choice.
PERFORMANCE GUIDE FOR HDMI OVER CATEGORY CABLE TRANSMISSION
PERFORMANCE RATING
WIRING
SOLID
STRANDED
TYPE OF CATEGORY CABLE
SHIELDING
CAT5
CAT5E
CAT6
U NSHIEL DED (U TP)
✶✶✶
✶✶✶✶
✶✶✶✶
SHIEL DED (STP)
✶✶✶
✶✶✶✶
✶✶✶✶✶
U NSHIEL DED (U TP)
✶
✶✶
✶✶
SHIEL DED (STP)
✶
✶
✶✶
TERMINATION
PLEASE USE EIA/TIA-568-B TERMINATION (T568B) AT ANY TIME
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Avenview Warranty Certificate
AVENVIEW CORP. (“Avenview”) warrants Avenview-branded product(s) contained in the original packaging against defects in materials and workmanship when used
normally in accordance with Avenview's enclosed manual guidelines for a period of THREE (3) YEARS from the date of original retail purchase - Warranty Period. Avenview’s
published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
LABOR: During the Warranty Period of THREE (3) YEARS, Avenview will repair or replace the product(s) at no cost using new or used parts equivalent to novel performance
and reliability if the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Labor applicable to product(s) after Warranty Period. For labor costs,
please contact [email protected]
PARTS: During the Warranty Period of of THREE (3) YEARS, Avenview will supply new or rebuilt replacements in exchange for defective parts of the product(s) at no cost if
the product(s) is determined to have abide by Avenview’s published guidelines. Cost of Parts applicable to product(s) after Warranty Period. For part(s) costs, please contact
[email protected]
To obtain Warranty: (a) proof of purchase in the form of a bill of sale or receipted invoice reflecting that the registered product(s) is within warranty period must be presented
to obtain warranty service; (b) product(s) must be registered at time of purchase. Failure to do so will result in applicable parts and labor charges. Returning product(s) must
be shipped in Avenview’s original packaging or in packaging pertaining equal degree of protection to Avenview’s. Both Avenview and purchaser are responsible for freight
charges and brokerages when shipping the product(s) to the receiver.
NOT COVERED BY THIS WARRANTY
This warranty does not apply to any non-Avenview branded product(s); non-registered Avenview product(s). This warranty does not apply: (a) to cosmetic damage, including
but not limited to scratches, dents and broken cords; (b) to damage caused by use with another product; (c) to damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external cause; (d) to damage caused by operating the Avenview product(s) outside Avenview’s manuals or guidelines; (e) to damage caused by service
performed by anyone who is not a representative of Avenview or an Avenview authorized personnel; (f) to defects caused by normal wear and tear or otherwise due to the
normal aging of the Avenview product(s), or (g) if any serial number has been removed or defaced from the Avenview product(s).
AVENVIEW IS NOT LIABLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT
OR CONSEQUENTIAL LOSS OR DAMAGE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
Some states do not allow the inclusion or limitation of incidental or consequential damages, or allow limitations on duration implements of the Warranty Period; therefore the above limitations or
exclusions may not be applicable to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
275 Woodward Avenue, Kenmore, NY 14217
1.866.508.0269
www.avenview.com
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TECHNICAL SUPPORT
USA Head Office
Office Avenview
Corp. 275 Woodward Avenue
Kenmore, Ny 14217
Phone: +1.716.218.4100 ext223
Fax: +1.866.387-8764
Email: [email protected]
Canada Sales
Avenview
151 Esna park Drive, Unit 11 & 12
Markham, Ontario, l 3R 3B1
Phone: 1.905.907.0525
Fax: 1.866.387.8764
Email: [email protected]
Avenview Europe
Avenview Europe
Demkaweg 11
3555 HW u trecht
Netherlands
Phone: +31 (0)85 2100- 613
Email: [email protected]
Avenview Hong Kong
u nit 8, 6/f., Kwai Cheong Centre,
50 k wai Cheong Road,
Kwai Chung, N.T.
Hong kong
Phone: 852-3575 9585
Email: [email protected]
Disclaimer
While every precaution has been taken in the preparation of this document, Avenview Inc. assumes no liability with respect to the operation or use of
Avenview hardware, software or other products and documentation described herein, for any act or omission of Avenview concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages
in connection with the furnishing, performance, or use of the Avenview hardware, software, or other products and documentation provided herein.
Avenview Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design.
With respect to Avenview products which this document relates, Avenview disclaims all express or implied warranties regarding such products, including but
not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
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