33l3882
M
B
I
Netfinity 5000 Server
Hardware Information and Procedures
IBM
Netfinity 5000 Server
Hardware Information and Procedures
Note
Before using this information and the product it supports, be sure to read the general information in “Product
Warranties and Notices” in the “Legal and Safety Information” section of this Server Library.
Second Edition (January 1999)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America and the United Kingdom. It is
possible that this publication may contain reference to, or information about, IBM products (machines and programs), programming,
or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends
to announce such IBM products, programming, or services in your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
No part of this publication may be reproduced or distributed in any form or by any means without prior permission in writing from the
International Business Machines Corporation.
 Copyright International Business Machines Corporation 1998, 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Tables
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
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 Copyright IBM Corp. 1998, 1999
Maximum Allowable Drive Sizes . . . . . . . . . . . . . . . . . . . . . . . . 57
Automatically Assigned SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . 58
Switch Settings for Microprocessor Speed . . . . . . . . . . . . . . . . . . 70
Serial Port Connector Pin-Number Assignments
. . . . . . . . . . . . . . 82
Parallel Port Connector Pin-Number Assignments
. . . . . . . . . . . . . 84
Video Port Connector Pin-Number Assignments
. . . . . . . . . . . . . . 85
Keyboard and Auxiliary-Device Port Connectors Pin-Number Assignments 86
The 68-Pin SCSI Port Connector Pin-Number Assignments . . . . . . . . 88
USB Port Connector Pin-Number Assignments . . . . . . . . . . . . . . . 89
Ethernet Connector Pin-Number Assignments . . . . . . . . . . . . . . . . 90
Netfinity 5000 Server Operating Specifications
. . . . . . . . . . . . . . . 93
Server Identification Numbers . . . . . . . . . . . . . . . . . . . . . . . . 160
Internal and External Drives and Devices
. . . . . . . . . . . . . . . . .
161
Configuration/Setup Program Defaults and Changes . . . . . . . . . . . 162
RAM Default Settings and Changes . . . . . . . . . . . . . . . . . . . . . 165
Expansion Slot Configuration Information
. . . . . . . . . . . . . . . . .
165
System Board Switch Block SW1 . . . . . . . . . . . . . . . . . . . . . . 168
Switch Settings for Microprocessor Speed . . . . . . . . . . . . . . . . . 169
Backplane Option Jumper Block . . . . . . . . . . . . . . . . . . . . . . . 171
SCSI IDs for Hot-Swap Drives . . . . . . . . . . . . . . . . . . . . . . . . 171
iii
iv
Netfinity 5000 Server Hardware Information and Procedures
Contents
Safety Information Statements
Lithium Battery Notice . . . . .
Laser Compliance Statement .
About This Book . . . . .
How This Book is Organized
Notices Used in This Book
Related Publications . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1. Introducing Your Netfinity 5000 . .
Features at a Glance
. . . . . . . . . . . . . . . .
What Your IBM Netfinity 5000 Server Offers . . .
Reliability, Availability, and Serviceability Features
Controls and Indicators . . . . . . . . . . . . . . .
Input/Output Connectors . . . . . . . . . . . . . . .
Expansion Bays
. . . . . . . . . . . . . . . . . . .
Chapter 2. Arranging Your Workspace
Arranging Your Workspace . . . . . . . .
Chapter 3. Configuring Your Server
Configuration Overview . . . . . . . .
The Configuration/Setup Utility . . . .
Using the Configuration/Setup Utility .
Resolving Configuration Conflicts
. .
Configuring the Ethernet Controller
.
Failover for Redundant Ethernet . . .
Using the SCSISelect Utility Program
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . .
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. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4. Installing Options
. . . .
Before You Begin . . . . . . . . . . . . .
. . . . . . . . . . . . .
Electrical Safety
Handling Static-Sensitive Devices . . .
Preparing to Install Options . . . . . . .
Working with Adapters . . . . . . . . . .
Working with Memory Modules . . . . .
Installing or Removing Internal Drives .
Installing Microprocessors . . . . . . . .
Installing or Replacing the Power Supply
Connecting External Options . . . . . .
Adding Security . . . . . . . . . . . . . .
Completing the Installation . . . . . . .
Updating the Server Configuration . . .
Serial Port Connectors . . . . . . . . . .
Management Port C . . . . . . . . . . .
Parallel Port Connector . . . . . . . . .
Video Port Connector . . . . . . . . . .
Keyboard and Mouse Connectors . . .
SCSI Connectors . . . . . . . . . . . . .
Universal Serial Bus Ports
. . . . . . .
 Copyright IBM Corp. 1998, 1999
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vii
ix
x
xi
xi
xi
xii
1
3
4
6
7
12
14
15
16
19
20
21
22
30
32
33
35
39
40
41
42
43
49
54
56
66
71
72
74
76
81
82
83
84
85
86
87
89
v
Ethernet Connector
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5. Installing a Server in a Rack Enclosure
Before You Begin . . . . . . . . . . . . . . . . . . . . .
Installing the Rack Model in a Rack Enclosure . . . .
Removing the Rack Model from a Rack Enclosure .
Chapter 6. Solving Problems
. . . .
Diagnostic Tools Overview . . . . . . .
Diagnostic Test Programs . . . . . . . .
Power-on Self Test (POST) Messages
Power-on Self-Test (POST) Beep Codes
Diagnostic Messages
. . . . . . . . . .
SCSI Messages
. . . . . . . . . . . . .
Ethernet Controller Messages
. . . . .
Troubleshooting . . . . . . . . . . . . . .
Resolving Configuration Conflicts
. . .
Identifying Problems Using Status LEDs
Recovering BIOS . . . . . . . . . . . . .
Checking the System for Damage . . .
Replacing the Battery . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
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91
92
94
102
105
107
109
112
120
123
133
134
141
150
151
155
156
157
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159
160
161
166
168
170
171
172
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175
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183
Glossary
vi
. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
Chapter 7. Server Records and Specifications
Record the Identification Numbers . . . . . . . . .
Installed Device Records . . . . . . . . . . . . . .
System Board Illustration . . . . . . . . . . . . . .
System Board Switches . . . . . . . . . . . . . . .
Changing Jumper Positions . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .
SCSI Jumpers
Power Cords . . . . . . . . . . . . . . . . . . . . .
Index
. . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
90
Netfinity 5000 Server Hardware Information and Procedures
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Safety Information Statements
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
 Copyright IBM Corp. 1998, 1999
vii
1
DANGER
To avoid a shock hazard, do not connect or disconnect any
cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
To avoid shock hazard:
– The power cord must be connected to a properly wired and
earthed receptacle.
– Any equipment to which this product will be attached must
also be connected to properly wired receptacles.
When possible, use one hand to connect or disconnect signal
cables to prevent a possible shock from touching two surfaces
with different electrical potentials.
Electrical current from power, telephone, and communications
cables is hazardous. To avoid shock hazard, connect and
disconnect cables as described following when installing,
moving, or opening covers of this product or attached devices.
To Connect
1. Turn Everything OFF.
2. First, attach all cables to devices.
2. First, remove power cord(s) from
outlet.
3. Attach signal cables to receptacles.
4. Attach power cord(s) to outlet.
5. Turn device ON.
NOTE: In the UK, by law, the telephone
cable must be connected after the power
cord.
viii
To Disconnect
1. Turn Everything OFF.
Netfinity 5000 Server Hardware Information and Procedures
3. Remove signal cables from
receptacles.
4. Remove all cables from devices.
NOTE: In the UK, the power cord must be
disconnected after the telephone cable.
Lithium Battery Notice
2
CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with
the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Safety Information Statements
ix
Laser Compliance Statement
Laser Compliance Statement
Some IBM server models are equipped from the factory with a CD-ROM drive.
CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser
product. The CD-ROM drive is certified in the U.S. to conform to the requirements
of the Department of Health and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is
certified to conform to the requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
3
CAUTION:
When a CD-ROM drive is installed, note the following.
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
Removing the covers of the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the
CD-ROM drive. Do not remove the CD-ROM drive covers.
4
DANGER
Some CD-ROM drives contain an embedded Class 3A or Class
3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not
view directly with optical instruments, and avoid direct
exposure to the beam.
x
Netfinity 5000 Server Hardware Information and Procedures
Notices Used in This Book
About This Book
This book provides instructions on how to set up and configure your Netfinity 5000
server and how to install and remove options. This book also provides information
to help you solve many simple problems that might occur. If you have not yet set
up your server, refer to the “Express Setup and Installation” section of this Server
Library for information on unpacking the server, attaching cables, and installing the
operating system.
How This Book is Organized
Chapter 1, “Introducing Your Netfinity 5000,” provides a general introduction to
using your server.
Chapter 2, “Arranging Your Workspace,” contains some planning considerations
and instructions for arranging your workspace.
Chapter 3, “Configuring Your Server,” describes how to use the
Configuration/Setup Utility program to configure your server. This chapter also
provides instructions for using various utility programs.
Chapter 4, “Installing Options,” contains instructions for installing and removing
options, such as memory, adapters, and internal drives. Instructions for connecting
external options are also included in this chapter.
Chapter 5, “Installing a Server in a Rack Enclosure,” describes how to install the
server in a server rack enclosure.
Chapter 6, “Solving Problems,” includes an overview of the diagnostic tools,
instructions for testing the server, lists of error messages, and troubleshooting
charts. This chapter also contains information about checking the server for
damage and resolving configuration conflicts.
Chapter 7, “Server Records and Specifications,” provides a section to record and
update important information about your server, including serial numbers, key
number, and device records. In addition to server records, this chapter contains
the server specifications, such as: dimensions, system board layout, and switch
locations and settings.
A glossary and an index follows the appendixes.
Notices Used in This Book
This book contains notices to highlight information or provide safety information:
Ÿ Notes
These notices provide important tips, guidance, or advice.
Ÿ Attention
These notices indicate possible damage to programs, devices, or data. An
attention notice is placed just before the instruction or situation in which
damage could occur.
 Copyright IBM Corp. 1998, 1999
xi
Related Publications
Ÿ Caution
These notices indicate situations that can be potentially hazardous to you. A
caution notice is placed just before descriptions of potentially hazardous
procedure steps or situations.
Related Publications
The IBM Netfinity 5000 Hardware Maintenance Manual and the IBM Netfinity 5000
Hardware Maintenance Manual Supplement are available for purchase. These
manuals contain error codes, advanced diagnostic procedures, and a parts catalog
for most models. These manuals are intended for the trained service technician.
(Diagnostic diskettes are not included.)
The following manuals pertain to the server's Ethernet controller and are available
for purchase:
IBM LAN Technical Reference IEEE 802.2 and NETBIOS API, SC30-3587
IBM Transmission Control Protocol/Internet Protocol Version 2.1 for DOS:
Programmer’s Reference, SC31-7046
IBM LAN Server Command and Utilities, S10H-9686
Guide to LAN Server Books, S10H-9688
DOS LAN Services and User's Guide, S10H-9684
Additional publications are available for purchase from IBM. For a list of
publications available in your country:
Ÿ In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
Ÿ In other countries, contact your IBM reseller or IBM marketing representative.
xii
Netfinity 5000 Server Hardware Information and Procedures
Chapter 1. Introducing Your Netfinity 5000
We appreciate your decision to purchase an IBM Netfinity Server. Your Netfinity
5000 server is a high-performance server with the capability of microprocessor
upgrade to a symmetric multiprocessing (SMP) server. It is ideally suited for
networking environments that require superior microprocessor performance,
efficient memory management, flexibility, and large amounts of reliable data
storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations during the design of your server. These design features make it
possible for you to customize the server hardware to meet your business needs of
today, while providing flexible expansion capabilities for the future.
Your IBM Netfinity Server comes with a three-year limited warranty and IBM
Netfinity Server Start Up Support. If you have access to the World Wide Web, you
can obtain up-to-date information about your Netfinity Server model and other IBM
Netfinity Server products at the following address:
http://www.pc.ibm.com/us/netfinity/
The Server Library binder that comes with your server contains several compact
discs (CDs). These CDs provide menu-driven programs to help simplify your
operating system installation. The CDs also contain numerous application
programs (no software activation keys required) and many other features at no
additional cost. For more information, refer to the “ServerGuide and Netfinity
Manager Information” section of this Server Library.
If you have not yet set up your server, refer to the “Express Setup and Installation”
section of this Server Library for information on unpacking the server, attaching
cables, and installing the operating system.
This chapter contains an overview of the server features and components.
5
k32 kg (70.5 lbs)
k55 kg (121.2 lbs)
CAUTION:
Use safe lifting practices when lifting your machine.
 Copyright IBM Corp. 1998, 1999
1
This chapter contains:
Features at a Glance
. . . . . . . . . . . . . . . .
What Your IBM Netfinity 5000 Server Offers . . .
Reliability, Availability, and Serviceability Features
Controls and Indicators . . . . . . . . . . . . . . .
Server Controls . . . . . . . . . . . . . . . . . .
Status Indicators . . . . . . . . . . . . . . . . . .
Input/Output Connectors . . . . . . . . . . . . . . .
Expansion Bays
. . . . . . . . . . . . . . . . . . .
2
Netfinity 5000 Server Hardware Information and Procedures
. . . . . . . . . . . . . . . . . .
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. . . . . . . . . . . . . . . . .
3
4
6
7
7
9
12
14
Features at a Glance
Features at a Glance
The following table summarizes the features of the Netfinity 5000 server.
Microprocessor
Ÿ Intel Pentium II or Pentium III
microprocessor
with MMX technology
Ÿ 512 KB of level-2 cache (min)
Memory
Ÿ Standard: 64 MB (min),
expandable to 1 GB
Ÿ 100 MHz, error correcting code
(ECC) registered synchronous
dynamic random access memory
(SDRAM)
Ÿ Four dual-inline memory-module
(DIMM) sockets
Diskette Drive
Ÿ One 3.5-inch, 1.44 MB
Hard Disk Drives
Ÿ Up to five hot-swappable internal
hard disk drives are supported
CD-ROM Drive
Ÿ Standard: IDE
Keyboard and Auxiliary Device
(tower models)
Ÿ Keyboard
Ÿ Mouse
Expansion Slots
Supports up to five adapters
Ÿ Two shared PCI/ISA slots
Ÿ Three dedicated PCI slots
Integrated Functions
Expansion Bays
Ÿ One 3.5-inch diskette drive bay
Ÿ Two 5.25-inch drive bays, open
bay supports half-high SCSI
tape drive
Ÿ Five 3.5-inch drive bays,
hot-swappable
Upgradable Microcode
Ÿ BIOS, diagnostics, and
Netfinity Advanced System
Management Processor code
upgrades (when available) can
update EEPROMs on the
system board
Power Supply
Ÿ 350 W with voltage
auto-selection (110, 120, 220,
240 V ac) and power
redundancy
– Standard—350 W
non-redundant, 175 W
redundant
– Optional—Additional 175 W
power supply available for
350 W redundancy
Ÿ Built-in overload and surge
protection
Ÿ Automatic restart after a
momentary loss of power
Ÿ Two serial ports
Ÿ Two universal serial bus (USB)
ports
Ÿ System management port (C)
Ÿ Advanced system management
processor on system board
Ÿ One IDE internal connector,
supports the system IDE
CD-ROM drive
Ÿ One parallel port
Ÿ Mouse port
Ÿ Keyboard port
Ÿ 16-bit UltraSCSI controller
– One external connector
(16-bit)
– One internal connector
(16-bit)
Ÿ Full-duplex 10/100 Mbps
Ethernet controller
– 10BASE-T/100BASE-TX port
– Redundant Ethernet
capability, through the use of
an optional network interface
card (NIC)
Ÿ Video controller port, super video
graphics array (SVGA)
Ÿ 1 MB video memory
Security Features
Ÿ Bolt-down capability
Ÿ Door lock (tower model only)
Ÿ Power-on and administrator
passwords
Ÿ Selectable startup sequence
Intel, MMX, Pentium, Pentium II, and Pentium III are trademarks or registered trademarks of Intel Corporation.
Chapter 1. Introducing Your Netfinity 5000
3
What Your IBM Netfinity 5000 Server Offers
The IBM Netfinity 5000 server is designed to be cost effective, powerful, and
flexible. Your server offers:
Ÿ Impressive performance using an innovative approach to SMP
The Netfinity 5000 server supports up to two Pentium II or two Pentium III
microprocessors. Your server comes with one Pentium II or Pentium III
microprocessor installed on the system board. You can install multiple
microprocessors in your server to enhance performance and provide SMP
capability.
Ÿ Large system memory
The memory subsystem in your server supports up to 1 GB1 of system memory.
The memory controller provides error correcting code (ECC) support for 100
MHz SDRAM memory.
Ÿ Integrated network environment support
Your server supports various network environments. Your Netfinity 5000 server
comes with a 10/100 Mbps Ethernet Controller on the system board. This
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and
100BASE-TX. The controller provides full-duplex (FDX) capability. Full duplex
allows simultaneous transmission and reception of data on the Ethernet local
area network (LAN).
Ÿ Redundant network interface card
The addition of an optional, redundant network interface card (NIC) provides a
failover capability to a redundant Ethernet connection. If a problem occurs with
the primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant NIC. This switching
occurs without data loss and without user intervention.
Ÿ Redundant power capabilities
The 350-watt power supply in your server provides redundant power. If your
server load is less than 175 watts and a problem occurs with one of the power
modules in the power supply, the other module takes over the load. For power
loads above 175 watts, you can install a second, optional, power supply to
provide a full 350 watts of redundant power. If a problem occurs in either
power module in the primary power supply, the second power supply takes
over the load for that module.
Ÿ System-management capabilities
Your Netfinity 5000 server is shipped with a Netfinity Advanced System
Management Processor on the system board. This processor, in conjunction
with the Netfinity Manager provided on your ServerGuide CDs, allows you to
manage the functions of the Netfinity 5000 server locally and remotely. The
Advanced System Management processor also provides system monitoring,
event recording, and dial-out alert capability.
1
4
When referring to hard-disk-drive capacity, GB means 1 000 000 000 bytes; total user-accessible capacity may vary depending on
operating environment.
Netfinity 5000 Server Hardware Information and Procedures
Note: The Advanced System Management processor is sometimes referred to
as the service processor.
Refer to the “Advanced System Management Information” section of this Server
Library for more information.
Ÿ IBM ServerGuide CDs
The ServerGuide CDs included with IBM Netfinity servers provide programs to
help you set up your server and install the network operating system (NOS).
The ServerGuide program detects the hardware options installed, and provides
the correct configuration program and device drivers. In addition, the
ServerGuide CDs include a variety of application programs such as IBM Update
Connector (to help keep your server BIOS and microcode updated) and IBM
Netfinity Manager (for systems management).
For more information about the ServerGuide CDs, see the “ServerGuide and
Netfinity Manager Information” section of this Server Library.
Chapter 1. Introducing Your Netfinity 5000
5
Reliability, Availability, and Serviceability Features
Three of the most important factors in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored
on your server; that your server is available when you want to use it; and that
should a failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the built-in RAS features on the IBM Netfinity
Server. Many of these features are explained in the following chapters of this book.
Ÿ
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Menu-driven configuration programs
Menu-driven SCSI configuration programs
Menu-driven setup programs
Menu-driven diagnostic programs
Power-on self-test (POST)
Customer support center 24 hours per day2
Hot-swap hard disk drive bays
Cooling fans with error-sensing capability
Error checking and correcting (ECC) memory
Error codes and messages
Remote systems management through the Netfinity Advanced System
Management controller
Remote system problem-determination support
Upgradable BIOS, diagnostics, and Netfinity Advanced System Management
Processor code
Recovery for damaged BIOS
Automatic restart after power failure
Automatic restart on initial system-management processor error condition
Parity checking on the SCSI bus, keyboard interface, and serial ports
Monitoring and reporting the status of hard disk drives, power supplies, and
cooling systems through status indicators on the front and back of the server
and on the system board
Early warning of failing hard disk drives and memory
Vital product data (VPD), including serial number information and replacement
part numbers, stored in nonvolatile memory, making remote maintenance of
your server more efficient
Standard redundant power supply
Redundant power supply option for enhanced availability
Redundant Ethernet capabilities (with optional adapter)
Response time will vary, depending on the number and nature of calls received.
Netfinity 5000 Server Hardware Information and Procedures
Controls and Indicators
Controls and Indicators
The most commonly used controls and status indicators are on the front of your
server.
Server Controls
Tower model
Rack model
.1/ Diskette-Eject Button: Press this button to release a diskette from the drive.
.2/ Diskette Drive In-Use Light: This light comes on when the diskette drive is
accessed.
.3/ CD-ROM Manual Tray-Release Opening: Insert a straightened paper clip in
the opening to release the CD-ROM tray when using the CD-ROM eject
button is not successful.
.4/ CD-ROM Eject Button: Press this button to release a CD from the CD-ROM
drive.
Note: If the CD-ROM tray does not extend out, insert the end of a
straightened paper clip into the manual tray-release opening and
gently pull the tray open.
.5/ Reset Button: Press this button to reset the server.
Chapter 1. Introducing Your Netfinity 5000
7
Controls and Indicators
.6/ Power-on switch: Use this switch to turn on your server, or to return the
server to Standby mode (power is present but the server is not turned on).
Important
After you plug the server power cord into an outlet, wait 20 seconds
before pressing the power switch. (During this time, the
system-management processor is initializing and the power-on switch
does not respond.)
6
CAUTION:
The Power-On button on the front of the server does not turn off
the electrical current supplied to the server. The server also
might have more than one power cord. To remove all electrical
current from the server, ensure that all power cords are
disconnected from the power source.
The automatic restart feature, which enables the server to restart following a
momentary power loss, means that the server is never completely turned off.
Do not set the server to the Standby mode if any drive in-use light is on. This
might damage the information stored on a hard disk drive or on a diskette. A
Power-On Switch protector, which prevents the Power-On Switch from being
pushed accidentally, is shipped with the server.
To toggle the server between Standby mode and actively running, press and
release the Power-On Switch.
.7/ Side-Cover Release Lever: Use this lever to release the left-side cover.
.8/ CD-ROM Drive In-Use Light: This light comes on when the CD-ROM drive
is accessed.
.9/ Operator LED Panel This panel contains LEDs that light to indicate
conditions on the server, such as power on or a system error (see “Status
Indicators” on page 9).
8
Netfinity 5000 Server Hardware Information and Procedures
Controls and Indicators
Status Indicators
The following illustrations identify the indicators located on the front of the server.
Tower model
Rack model
.1/
Power-On Light: This green LED blinks when the server is in
Standby mode (power is present but the server is not turned on). The
blinking changes to a solid (continuous) light when you turn on your
server remotely (Unattended mode) or by pressing the Power-On
Switch. If this light is not on, the power cord is not connected or the
power supply has failed.
.2/
POST Complete Light: This green LED lights when the server
completes the power-on self-test (POST) without any errors.
.3/
SCSI Hard Disk Drive In-Use Light: This green LED lights when
your server is accessing a SCSI device. If this light remains
illuminated, it might indicate that either the SCSI bus or the system
microprocessor has stopped.
Chapter 1. Introducing Your Netfinity 5000
9
Controls and Indicators
10
.4/
Primary Microprocessor Activity Light: This green LED blinks to
indicate the activity of a microprocessor installed in the primary
microprocessor socket. The LED comes on during POST to indicate
the presence of the microprocessor.
.5/
Secondary Microprocessor Activity Light: This green LED blinks to
show the activity of a microprocessor installed in the secondary
microprocessor socket. The LED lights during POST to indicate the
presence of the microprocessor. When you install a secondary
microprocessor, it becomes the startup microprocessor.
.6/
System Error Light: This amber LED shows that a system error
occurred. System errors can include high temperature, excess current,
or failure or errors in the microprocessor, system fan, memory, PCI
bus, SCSI bus, USB, hard disk drive, diskette drive, serial port,
keyboard interface, or power supply. When this LED is on, one or
more LEDs on the system board also might be on, indicating where
the error occurred (see “System Board LEDs” on page 166).
.7/
Reserved: This LED is reserved for future use.
.8/
Hard Disk Drive Status Light (Amber): In a RAID environment, this
amber LED lights continuously when the drive is faulty and needs to
be replaced. You can replace these hot-swappable drives without
turning off the server. If you do not have a RAID environment, this
LED is not operational.
.9/
Hard Disk Drive Activity Light (Green): This green LED lights when
the hard disk drive is being accessed.
.1ð/
Ethernet Transmit/Receive Activity Light: This green LED shows
transmission and reception activity on the network.
.11/
Ethernet Link Status Light: This green LED shows an active link
connection on the 10BASE-T or 100BASE-TX interface.
.12/
Ethernet Speed Light: This green LED lights when the Ethernet LAN
speed is 100 Mbps.
Netfinity 5000 Server Hardware Information and Procedures
Controls and Indicators
The following illustrations identify the indicators located on the back of the server.
Tower model
Rack model
.1/ Power Supply Lights: These green LEDs indicate a power good status for
each of the 175-watt modules in the power supply. If any power supply light
is not illuminated when the Power-On Light on the front of the server is on,
there is a problem with that power supply. The power supply shipped with the
server has two lights, one for each module in the power supply. The optional
additional power supply has one power module and one green LED. See
“Installing or Replacing the Power Supply” on page 71 for more information
about the power supplies.
Chapter 1. Introducing Your Netfinity 5000
11
Input/Output Connectors
Input/Output Connectors
The following illustrations identify the connectors located on the back of the server.
Tower model
Rack model
.1/ Power Connector: The server power cable connects here.
.2/ Serial Connector A: Signal cables for modems or other serial devices
connect here to the 9-pin serial connector for serial port A. See “Devices and
I/O Ports” on page 23 for port assignment information.
.3/ Serial Connector B: Signal cables for modems or other serial devices
connect here to the 9-pin serial connector for serial port B. See “Devices and
I/O Ports” on page 23 for port assignment information.
.4/ Mouse Connector: The mouse cable connects here. This connector is
sometimes called the auxiliary-device port.
.5/ Keyboard Connector: The keyboard cable connects here.
.6/ Ethernet Connector: An unshielded, twisted-pair cable with an RJ-45
connector attaches here to the 10/100 Ethernet controller on the system
board.
12
Netfinity 5000 Server Hardware Information and Procedures
Input/Output Connectors
.7/ Universal Serial Bus (USB) Connector 1: Attach I/O devices with universal
serial bus (USB) connectors to USB connector 1. You need a 4-pin cable to
connect a device to this port.
.8/ Universal Serial Bus (USB) Connector 2: Attach I/O devices with universal
serial bus (USB) connectors to USB connector 2. You need a 4-pin cable to
connect a device to this port.
.9/ Monitor Connector: The monitor signal cable connects here.
.1ð/ Management C Connector: The cable to attach a modem that is dedicated
to communication with the system-management processor connects here.
.11/ SCSI Connector: External SCSI devices attach here. For more information,
see “Connecting External Options” on page 72.
.12/ Parallel Connector: A signal cable for a parallel device, such as a printer,
connects here.
.13/ PCI Expansion Slots: Cables to the external connectors on PCI adapters
connect here (slots 3, 4, and 5).
.14/ PCI/ISA Expansion Slots: Cables to the external connectors on either ISA
or PCI adapters connect here (slots 1 and 2).
Chapter 1. Introducing Your Netfinity 5000
13
Expansion Bays
Expansion Bays
Your server comes with one 3.5-inch, 1.44 MB diskette drive, and one 5.25-inch
CD-ROM drive. The following illustrations show the server front view with the door
(if any) removed.
Tower model
Rack model
.1/ CD-ROM Drive: Your server comes with an IDE CD-ROM drive.
.2/ Open Bay (5.25-inch): The design of your server accommodates an
additional 5.25-inch half-height device, such as tape or a rewritable optical
disk drive.
For information on the supported types of drives and their installation, see
“Installing or Removing Internal Drives” on page 56.
.3/ Diskette Drive: The 3.5-inch, 1.44 MB (MB is approximately 1 000 000
bytes) diskette drive uses 1 MB (unformatted) or 2 MB (unformatted)
diskettes.
.4/ Open Bays (3.5-inch): The 3.5-inch open bays are for hot-swap SCSI hard
disk drives only.
For information on the supported types of drives and their installation, see
“Installing or Removing Internal Drives” on page 56.
14
Netfinity 5000 Server Hardware Information and Procedures
Arranging Your Workspace
Chapter 2. Arranging Your Workspace
This chapter contains information on arranging your workspace. You also can refer
to the “Getting Help Information” section of this Server Library for information about
obtaining ergonomic and environmental information from the World Wide Web.
If you have not already done so, unpack your server. Follow the instructions in the
“Express Setup and Installation” section of this Server Library.
If you have a rack model, you can install your options and operating system before
you install the server in the rack enclosure.
This chapter contains:
Arranging Your Workspace . . . . . .
Comfort . . . . . . . . . . . . . . . .
Glare and Lighting . . . . . . . . . .
Air Circulation . . . . . . . . . . . .
Electrical Outlets and Cable Lengths
Additional Planning Considerations
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Arranging Your Workspace
Arranging Your Workspace
To get the most from your server, arrange both the equipment you use and your
work area to suit your needs and the kind of work you do. Your comfort is of
foremost importance, but light sources, air circulation, and the location of electrical
outlets also can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines
to help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can
make a big difference. The backrest and seat should adjust independently and
provide good support. The seat should have a curved front to relieve pressure on
the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet
are either flat on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists
in a neutral, comfortable position. Try to keep a light touch on the keyboard and
your hands and fingers relaxed. You can change the angle of the keyboard for
maximum comfort by adjusting the position of the keyboard feet.
Viewing Distance
Lower
Back
Support
Seat
Height
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place
the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.),
and position it so you can view it without having to twist your body. Also position
other equipment you use regularly, such as the telephone or a mouse, within easy
reach.
Glare and Lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Even reflected light from shiny surfaces can
cause annoying reflections on your monitor screen. Place the monitor at right
angles to windows and other light sources, when possible. Reduce overhead
lighting, if necessary, by turning off lights or using lower wattage bulbs. If you
install the monitor near a window, use curtains or blinds to block the sunlight. You
might have to adjust the Brightness and Contrast controls on the monitor as the
room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the
16
Netfinity 5000 Server Hardware Information and Procedures
Arranging Your Workspace
clarity of the image on the screen; try them only after you have exhausted other
methods of reducing glare.
Dust buildup compounds problems associated with glare. Remember to clean your
monitor screen periodically using a soft cloth moistened with a nonabrasive liquid
glass cleaner.
Air Circulation
Your server and monitor produce heat. Your server has one or more fans that pull
in fresh air and force out hot air. The monitor lets hot air escape through vents.
Blocking the air vents can cause overheating, which might result in a malfunction or
damage. Place the server and monitor so that nothing blocks the air vents; usually,
51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is not
blowing on someone else.
Electrical Outlets and Cable Lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final
placement of your server.
When arranging your workspace:
Ÿ Avoid the use of extension cords. When possible, plug the server power cord
directly into an electrical outlet.
Ÿ Keep power cords and cables neatly routed away from walkways and other
areas where they might get kicked accidentally.
See “Power Cords” on page 172 or refer to the “Legal and Safety Information”
section of this Server Library for information about power cords for use in your
country or region.
Additional Planning Considerations
Ÿ Make sure you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
7
CAUTION:
When the power-cord strain-relief bracket option is installed on the
power cord, the server must be plugged to a power source that is
easily accessible.
Ÿ Place your server in a location that is dry. Rain or spilled liquids might damage
your server.
Ÿ Leave about 127 mm (5 in.) of space around the front and rear of your server
to allow the server's cooling system to work properly.
Chapter 2. Arranging Your Workspace
17
Arranging Your Workspace
18
Netfinity 5000 Server Hardware Information and Procedures
Chapter 3. Configuring Your Server
This chapter provides information about the configuration and utility programs that
come with your server.
The configuration programs are part of the basic input/output system (BIOS) that
comes with your server. Using these programs, you can set the system date and
time, define input and output device parameters, and define system security.
This chapter contains:
Configuration Overview . . . . . . . . . . . . .
The Configuration/Setup Utility . . . . . . . . .
Using the Configuration/Setup Utility . . . . . .
System Summary . . . . . . . . . . . . . . .
System Information . . . . . . . . . . . . . .
Devices and I/O Ports
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Date and Time . . . . . . . . . . . . . . . . .
System Security . . . . . . . . . . . . . . . .
Start Options . . . . . . . . . . . . . . . . . .
Advanced Setup . . . . . . . . . . . . . . . .
Plug and Play . . . . . . . . . . . . . . . . .
Error Log . . . . . . . . . . . . . . . . . . . .
Configuring PCI Features and Options . . .
Resolving Configuration Conflicts
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Resolving Hardware Configuration Conflicts
Resolving Software Configuration Conflicts
. . . . . .
Configuring the Ethernet Controller
Failover for Redundant Ethernet . . . . . . . .
Configuring Failover on OS/2 . . . . . . . .
Configuring Failover on Windows NT . . . .
Configuring Failover on IntraNetWare . . .
Using the SCSISelect Utility Program . . . . .
Starting the SCSISelect Utility Program . .
SCSISelect Utility Program Choices . . . .
 Copyright IBM Corp. 1998, 1999
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Configuration Overview
Configuration Overview
You play a key role in how your server allocates resources to organize and
interconnect hardware devices and software programs. This allocation process is
referred to as configuration. The steps required to configure your server depend on
the number and types of devices and programs that you install.
Your server supports several types of adapters. Because of this flexibility, you can
choose from among thousands of adapters and devices that comply with any of the
following standards:
Ÿ Peripheral Component Interconnect (PCI)
Ÿ Industry Standard Architecture (ISA)
Ÿ Small Computer System Interface (SCSI)
In general, the greater the number and variety of hardware devices and software
programs that you install in your server, the more you will have to interact with your
server and your devices to correctly configure your system.
Your server comes with the following hardware configuration utility programs:
Ÿ Configuration/Setup Utility
With the built-in Configuration/Setup Utility program, you can configure
system-board functions, such as serial and parallel port assignments; change
interrupt request settings; and change the startup sequence for drives that you
install. You can also use this utility program to set passwords for starting up
the server and accessing the Configuration/Setup Utility program.
Ÿ SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the SCSI
devices that you install in your server. You can use SCSISelect to change
default values, resolve configuration conflicts, and perform a low-level format on
a SCSI hard disk drive.
Before installing a new device or program, read the documentation that comes with
it. Reading the instructions helps you determine the steps required for installation
and configuration. The following actions are typically, but not always, required to
configure your server.
1. Run the Configuration/Setup Utility program and record the current
configuration settings.
2. Set switches on the server system board.
See “System Board Switches” on page 168 for the meanings of the system
board switches.
3. Set jumpers or switches on the device.
See the device installation instructions.
4. Install the device in the server.
See Chapter 4, “Installing Options” on page 39.
5. Install software programs.
Refer to the information provided with the “ServerGuide and Netfinity Manager
Information” section of this Server Library and with your operating system for
more information.
20
Netfinity 5000 Server Hardware Information and Procedures
The Configuration/Setup Utility
6. Resolve configuration conflicts.
See “Resolving Configuration Conflicts” on page 30.
The Configuration/Setup Utility
For most configurations, the server will operate using the default system settings.
You need to change the settings only to resolve configuration conflicts or to enable
or change device functions.
When you want or need to change the default settings, the Configuration/Setup
Utility program provides a convenient way to display and change the settings.
After you run and exit the Configuration/Setup Utility program, configuration
information is stored in nonvolatile random-access memory (NVRAM). While the
server is powered off, the configuration information remains available for the next
system startup.
Always run the Configuration/Setup Utility program if you add or remove any
hardware option, or if you receive an error message instructing you to do so.
Review this chapter and the information that comes with the option before making
changes. Also, record the current settings (see Chapter 7, “Server Records and
Specifications” on page 159) before making any changes.
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the screen.
2. When the messages Press F1 for Configuration/Setup and Press F2 for
Diagnostics appear, select the action you need.
Ÿ To configure your server, press F1 to select Configuration/Setup Utility.
The Configuration/Setup Utility main menu appears. For information about
the menus, see “Using the Configuration/Setup Utility” on page 22.
Note: If you enter a power-on password and an administrator password
has been set, a limited menu appears on the screen. To access
the full Configuration/Setup Utility menu, you must enter the
administrator password.
Ÿ To run the system diagnostics, press F2 to select Diagnostic Utility.
The Diagnostic Utility main menu appears. For information about running
the system diagnostics, see “Diagnostic Test Programs” on page 109.
Important
If a defective PCI adapter is causing the system to stop responding during
startup, you can press Alt+F1 here. This will cause the server to bypass
PCI device initialization (except video) and go directly to the
Configuration/Setup Utility, where you can disable the defective PCI
adapter. Disabling the defective PCI adapter should enable you to
complete a normal startup when you restart the server.
Chapter 3. Configuring Your Server
21
Using the Configuration/Setup Utility
Using the Configuration/Setup Utility
From the Configuration/Setup Utility program main menu you can select settings
you want to change.
Pressing F1 displays Help information for a selected menu item.
Notes:
1. If you enter only the power-on password and an administrator (supervisor-level)
password is also set, a limited version of the menu appears. To view the full
Configuration/Setup Utility menu you must enter the administrator password.
2. The choices on some menus might differ slightly, depending on the BIOS
version that comes with your server.
To change configuration settings:
1. Use the Up Arrow (↑) key to select the item you want to change; then, press
Enter.
2. Select the configuration setting you want to change. Use the Right Arrow (→)
or Left Arrow (←) key to highlight the menu, if needed.
3. Use the Right Arrow (→) or Left Arrow (←) key to select the appropriate setting
for the selected item.
4. Repeat Steps 1 through 3 for each setting that you want to change. Press Esc
to return to the Configuration/Setup Utility main menu.
5. After making changes, you can select:
Ÿ Save Settings to save the selected changes.
Ÿ Restore Settings to delete the selected changes.
Ÿ Load Default Settings to cancel the changes and restore the factory
settings.
6. To exit from the Configuration/Setup Utility main menu, select Exit Setup.
7. The system prompts you to confirm your choice. You can return to the
Configuration/Setup Utility main menu, or exit.
System Summary
Select this choice to display configuration information, such as the type and speed
of the microprocessor, and amount of memory.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
System Information
Select this choice to display information about your Netfinity 5000 server, and to
view the interrupt request (IRQ) settings for the SCSI and Ethernet controllers on
the system board, and for other PCI and ISA adapters that you purchase and
install.
Changes that you make on other menus might appear on this summary screen.
22
Netfinity 5000 Server Hardware Information and Procedures
Using the Configuration/Setup Utility
Product Data
Select this choice to view system information such as the machine type and model,
the system serial number, the system board identifier, and the revision level or
issue date of the flash electronically erasable programmable ROM (EEPROM) and
BIOS.
System Card Data
Select this choice to view the system board model, submodel, system serial
number, system board identifier, DASD backplane identifier, power backplane
identifier, and identifiers for power supply 1 and power supply 2.
PCI Routing
Select this choice to view the interrupt request (IRQ) settings for PCI adapters and
for the Ethernet, SCSI, and other controllers on the system board. See “PCI Bus
Control” on page 29 for information about changing the PCI IRQ settings.
Devices and I/O Ports
Software recognizes ports from their port assignments. Each port must have a
unique port assignment. The Configuration/Setup Utility program normally handles
this, but you might have special hardware or software that requires you to change
these assignments.
Note: Serial port A can be shared by the system-management processor and
operating system. Serial port B is used by the operating system only.
Management port C is controlled exclusively by the system-management
processor, cannot be used by the operating system, and cannot be
configured using the Configuration/Setup Utility program. See the
“Advanced System Management Information” section of this Server Library
for information about configuring serial ports A and C.
Select the Devices and I/O Ports choice to view or change the assignments for
devices and input/output ports.
You can add serial ports by installing a serial adapter in an expansion slot. See
the documentation that comes with the serial adapter for information about port
assignments.
You can configure the parallel port as standard, as bidirectional, as an Extended
Capabilities Port (ECP), or as an Enhanced Parallel Port (EPP). Bidirectional,
ECP, and EPP are all bidirectional modes; in all three modes, data can be both
read from and written to a device. ECP and EPP are industry-standard,
high-performance bidirectional modes. Which one of these modes you choose
depends on what mode your device supports.
Note: When you configure the parallel port as bidirectional, ECP, or EPP, use an
IEEE 1284-compliant cable. The maximum length of the cable must not
exceed 3 meters (9.8 feet).
You can configure the mouse and diskette controller as enabled or disabled, and
configure the type of diskette drive.
You can view the type of video controller and the amount of video memory
installed.
Chapter 3. Configuring Your Server
23
Using the Configuration/Setup Utility
You can configure the IDE channel (enabled or disabled) and view the IDE Primary
Master Device (type, size, transfer selection and mode, and logical block
addressing (LBA) mode).
To display or change the port assignments:
1. Select Devices and I/O Ports.
2. Select a device or port; then, use the Left Arrow (←) or Right Arrow (→) key to
advance through the settings available.
Date and Time
Select this choice to set the system date and time.
The system time is in a 24-hour format: hour/minute/second. The system date is
in standard format for your country. For example, in the United States, the format
is MM/DD/YYYY (Month/Day/Year).
Select Date and Time; then, use the Left Arrow (←) or Right Arrow (→) key to
advance through each data field. Type the new information; the system saves the
information as you type it.
System Security
To control access to the information in your server, you can implement security
features, such as adding passwords and defining a system owner's name that
displays during startup. Implementing these security measures helps you to ensure
the integrity of the data and programs that are stored in your server.
Note: The default values for all security-related data fields are given in Table 14
on page 162 and following.
After setting a power-on password, you can enable the unattended-start mode.
This locks the keyboard and mouse, but allows the server to start the operating
system. The keyboard and mouse remain locked until you enter the correct
password.
To set, change, or delete a password:
1. Select System Security.
2. Select the password that you want to change.
3. Follow the instructions on the screen.
After you have set a power-on or administrator password, you must enter the
password whenever you turn on the server. (The passwords do not appear on the
screen as you type them.)
24
Netfinity 5000 Server Hardware Information and Procedures
Using the Configuration/Setup Utility
Type of Password
Results
No password set
Ÿ No password required to start system.
Ÿ You can access all choices on the Configuration/Setup Utility
program main menu.
Power-on password only
Ÿ You must enter the password to complete the system startup.
Ÿ You can access all choices on the Configuration/Setup Utility
program main menu.
Ÿ If you forget the power-on password, you can regain access to
the server by using switch 8 on the system board. See “Using
the Power-on Password Menu” on page 25 for details.
Administrator password only
Ÿ You must enter the password to enter the Configuration/Setup
Utility program.
Ÿ You can access all choices on the Configuration/Setup Utility
program main menu.
Ÿ If the administrator password is forgotten, it cannot be
overridden or removed. You must replace the system board.
Administrator and power-on
password
Ÿ You can enter either password to complete the system startup.
– Administrator password provides access to all choices on
the Configuration/Setup Utility program main menu. You
can set, change, or delete both the administrator and
power-on passwords, and allow a power-on password to
be changed by the user.
– Power-on password provides access to a limited set of
choices on the Configuration/Setup Utility program main
menu. This might include changing or deleting the
power-on password.
Ÿ If you forget the power-on password, and the administrator
password has been set, use the administrator password at the
password prompt. Then, start the Configuration/Setup Utility
program and change the power-on password.
Using the Power-on Password Menu
When a power-on password is set, you must enter a password each time you start
the system.
To set a power-on password:
1. Select Power-on Password from the System Security menu; then, press
Enter.
The Power-on Password menu appears.
2. Type the password in the Enter Power-on Password data field.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9)
for your power-on password. Keep a record of your password in a secure
place.
3. Move the cursor to the Enter Power-on Password Again data field and type
the password again.
Note: A message appears if the two passwords do not match. If this
happens, press Enter to return to the Power-On Password menu.
4. Select Change Power-on Password to save the new password; then, press
Enter.
5. A confirmation window appears. Press Enter to change the power-on
password. Press Esc to return to the System Security menu.
Chapter 3. Configuring Your Server
25
Using the Configuration/Setup Utility
When a power-on password is set, POST does not complete until you enter the
password. If you forget the power-on password, you can regain access to the
server through one of the following methods:
Ÿ If an administrator password has been set, enter the administrator password at
the power-on prompt (see “Using the Administrator Password Menu” on
page 27 for details). Start the Configuration/Setup Utility program and change
the power-on password as described in steps 1 through 5 above.
Ÿ Use the Bypass-Power-On-Password switch on the system board to temporarily
bypass the power-on password.
1. See “Preparing to Install Options” on page 43 through “Preparing a Tower
Model” on page 44 or through “Preparing a Rack Model” on page 46 for
instructions on powering off the server and removing the cover. Then, refer
to the system-board diagram inside your server for the location of the
switch block.
2. Locate switch 8 (see “System Board Switches” on page 168).
3. Set switch 8 on the switch block to On, to bypass the power-on password.
4. Restart the server, then start the Configuration/Setup Utility program and
change the power-on password as described in steps 1 through 5 above.
5. Turn the server off again.
6. Set switch 8 back to Off.
7. Restart the server.
To delete a power-on password:
1. Select Power-on Password from the System Security menu; then, press
Enter.
The Power-on Password menu appears.
2. Select Delete Power-on Password; then, press Enter.
3. A confirmation window appears. Press Enter to delete the power-on password.
Press Esc to cancel the request and return to the System Security menu.
To allow the server to start in unattended mode when a power-on password
is set:
Note: The Allow for unattended boot with password data field must be set to
On for the system to support locally or remotely scheduled system
shutdowns or restarts in unattended-start mode.
1. Select Power-on Password from the System Security menu; then, press
Enter.
The Power-on Password menu appears.
2. Select Allow for unattended boot with password. Press the Left Arrow (←)
or Right Arrow (→) key to toggle the entry to On.
If no power-on password is set on the server, this option has no effect.
26
Netfinity 5000 Server Hardware Information and Procedures
Using the Configuration/Setup Utility
Using the Administrator Password Menu
The administrator password (sometimes called a supervisor-level password)
controls access to some features of the server, including the Configuration/Setup
Utility program.
Important
If an administrator password is set and then forgotten, it cannot be overridden
or removed. You must replace the system board.
To set an administrator password:
1. Select Administrator Password from the System Security menu; then, press
Enter.
2. Type the password in the Enter Administrator Password data field.
A password can contain any combination of up to seven alphanumeric
characters (A–Z, a–z, and 0–9). Keep a record of your password in a secure
place.
3. Move the cursor to the Enter Administrator Password Again data field and
type the password again.
Note: A message appears if the two passwords do not match. If this
happens, press Enter to return to the Administrator Password menu.
4. Select Change Administrator Password to save the new password; then,
press Enter. The password becomes effective immediately.
To delete an administrator password:
1. Select Administrator Password from the System Security menu; then, press
Enter.
2. Select Delete Administrator Password; then, press Enter.
3. A confirmation window appears. Press Enter to delete the administrator
password. Press Esc to return to the System Security menu.
To enable a user to change the power-on password:
1. Select Administrator Password from the System Security menu; then, press
Enter.
2. Select Power-on password changeable by user. Press the Left Arrow (←) or
Right Arrow (→) key to toggle the entry to Yes.
When this choice is enabled, System Security appears on the limited
Configuration/Setup menu. The System Security menu contains the Power-on
Password choice.
Chapter 3. Configuring Your Server
27
Using the Configuration/Setup Utility
Defining a System Owner's Name
You can specify a system owner's name that displays during POST each time that
your server is started. If you set an administrator password, only the administrator
can set, change, or delete the system owner's name.
To set the system owner's name:
1. Select System Owners Name from the System Security menu; then, press
Enter.
The System Owners Name screen appears.
2. Type the name in the Enter System Owners Name String data field. You can
use any combination of up to 15 characters and spaces in your system owner's
name.
3. Press the Down Arrow (↓) key to select the Set or Change System Owners
Name data field.
4. Press Enter to set the name or change a previously defined name.
To delete the system owner's name, select Delete Stored System Owners Name;
then, press Enter.
Start Options
Start options take effect when you start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock (NumLock) starts on or off.
You also can enable the server to run in disketteless and monitorless operation.
You can specify the startup sequence the server is to use to determine the device
from which the operating system loads. For example, you can define a startup
sequence that checks for a CD-ROM, then checks an installed hard disk drive, and
then checks a network adapter.
Note: The default startup options, including startup sequence, are given in
Table 14 on page 162.
Attention: If the CD-ROM drive contains a startable CD, you must remove the CD
if you want to use a startup sequence that begins with a startable diskette.
You can enable a virus-detection test that checks at startup for changes in the
master boot record. You also can also choose to run POST in the enhanced mode
or in the quick mode.
Select Start Options; then, use the Left Arrow (←) or Right Arrow (→) key to
advance through each data field.
Advanced Setup
Select Advanced Setup to change values for advanced hardware features, such
as cache control, PCI bus control, memory settings, and advanced ISA settings.
Note: A warning message displays above the choices on this menu, to alert you
that the system may malfunction if these options are configured incorrectly.
Follow the instructions on the screen carefully.
28
Netfinity 5000 Server Hardware Information and Procedures
Using the Configuration/Setup Utility
Use the Left Arrow (←) or Right Arrow (→) key to highlight the options for the
selected menu item.
Core Chipset Control
Select this choice to modify settings that control features of the core chip set on the
system board. Do not make changes here unless directed to do so by an IBM
authorized service representative.
PCI Bus Control
Select PCI Bus Control to:
Ÿ
Ÿ
Ÿ
Ÿ
Change the master latency timer values for PCI bus 1 and PCI bus 2.
Specify the planar interrupt routing (IRQs) for SCSI, Ethernet, video, and USB.
Specify the slot interrupt routing (IRQs) for PCI slots.
Enable and disable PCI device types (SCSI, video, Ethernet) and slots. When
a PCI adapter is defective, you can use Alt+F1 at startup and then disable the
PCI adapter in order to enable the system to start up successfully.
Note: Any changes you make to IRQs will not be reflected in the PCI Interrupt
Routing selection of the System Information menu until you restart the
server.
Cache Control
Select this choice to define the microprocessor cache state as enabled or disabled,
and to define the microprocessor cache type as Write-back or Write-through.
Selecting write-back mode will provide the maximum system performance.
Memory Settings
Select this choice to view the server banks of memory and to enable or disable
selected rows of memory within those banks.
If a memory error is detected during POST or memory configuration, the Netfinity
5000 server can automatically disable the failing row of memory and continue
operating with reduced memory capacity. If this occurs, you must manually enable
the row of memory after the problem is corrected. Choose Memory Settings from
the Advanced Setup menu; then use the the Up Arrow (↑) or Down Arrow (↓) key
to highlight the row that you want to enable. Use the Left Arrow (←) or Right Arrow
(→) key to select Enable.
Advanced ISA Settings
Use this selection to set the timer delay for ISA I/O recovery.
Server Processor IRQ Settings
Use this selection to specify the IRQ the system-management processor is to use.
Chapter 3. Configuring Your Server
29
Resolving Configuration Conflicts
Plug and Play
Most adapters designed for PCI slots are Plug and Play devices that are
auto-configuring. However, many ISA adapters are not Plug and Play devices and
you must allocate the system resources that the adapter will use. Select Plug and
Play to identify the available system resources:
Ÿ
Ÿ
Ÿ
Ÿ
Memory
I/O ports
DMA
Interrupt
Note: The menus do not contain resources that are used by the system or by
previously installed Plug and Play adapters.
Select Plug and Play; then, use the Up Arrow (↑) and Down Arrow (↓) key to
highlight the system resource that you want to change. Use the Left Arrow (←) or
Right Arrow (→) key to toggle from Plug and Play to ISA Legacy for the selected
menu choice.
Error Log
Select Error Log to view the three most recent power-on self-test (POST) errors
the system has generated, or to view the system error log. You can clear both
error logs from this screen by selecting Clear Error Logs.
Configuring PCI Features and Options
PCI devices automatically communicate with the server configuration information.
This usually results in automatic configuration of a PCI device. If a conflict does
occur, see “Resolving Configuration Conflicts.”
Multiple-function PCI adapters use more than one interrupt. When you install one
of these adapters, review the IRQ assignments in the Configuration/Setup utility
programs (see “PCI Bus Control” on page 29). Verify that the IRQ assignments
are correct.
Your Netfinity 5000 server uses a rotational interrupt technique to configure PCI
adapters. This technique enables you to install a variety of PCI adapters that
currently do not support sharing of PCI interrupts. For information on manually
overriding the interrupt setting, see “PCI Bus Control” on page 29.
Resolving Configuration Conflicts
The resources used by your server consist of IRQs, DMA, I/O port addresses, and
memory. This information is useful when a resource configuration conflict occurs.
Conflicts in the configuration occur if:
Ÿ A device is installed that requires the same resource as another device. (For
example, a conflict occurs when two adapters try to write to the same address
space.)
Ÿ A device resource is changed (for example, changing jumper settings).
Ÿ A device function is changed (for example, assigning COM1 to two serial ports).
30
Netfinity 5000 Server Hardware Information and Procedures
Resolving Configuration Conflicts
Ÿ A software program is installed that requires the same resource as a hardware
device.
The steps required to resolve a configuration error are determined by the number
and variety of hardware devices and software programs you install. If a hardware
configuration error is detected, a configuration error message appears after the
server completes POST and before the operating system is loaded. You can
bypass the error by pressing Esc while the error message is displayed.
The Configuration/Setup Utility program configures the system hardware and PCI
interrupt requests. The program does not consider the requirements of the
operating system or the application programs. See “Resolving Software
Configuration Conflicts” for additional information.
Resolving Hardware Configuration Conflicts
Use the following information to help resolve hardware configuration conflicts:
1. Run the Configuration/Setup Utility program to view and change resources
used by the system board functions. Record the current settings before making
any changes. (See “The Configuration/Setup Utility” on page 21 for
instructions.)
2. Determine which adapter or device is causing the conflict.
3. Change adapter jumpers or switches. Some devices use jumpers and switches
to define the system resources that the device needs. If the settings are
incorrect or set to use a resource that cannot be shared, a conflict occurs and
the device will remain deactivated by the configuration program.
4. Change system board jumpers or switches. See “Preparing to Install Options”
on page 43 for instructions on removing the cover. Then, refer to the
system-board diagram inside your server.
5. Remove the device or adapter. Some configurations are not supported. If you
must remove an adapter, see “Installing or Removing Adapters” on page 50.
Resolving Software Configuration Conflicts
The memory-address space and IRQs used by some hardware options might
conflict with addresses defined for use through application programs or the
expanded memory specification (EMS). (EMS is used only with DOS.)
If a conflict exists, one or more of the following conditions might exist:
Ÿ
Ÿ
Ÿ
Ÿ
The system cannot load the operating system.
The system does not work.
An application program does not operate, or it returns an error.
Screen messages indicate a conflict exists.
To resolve conflicts, you can change the software or hardware configuration.
Note: Start the Configuration/Setup Utility program to view the addresses used by
your system board functions.
The best way to resolve memory-address conflicts is to change the addresses used
by the application program or the device driver. You can use the
Configuration/Setup Utility program to change addresses.
Chapter 3. Configuring Your Server
31
Configuring the Ethernet Controller
If a device driver is causing a memory-address conflict, refer to your
operating-system documentation or the documentation supplied with the device
drivers.
Configuring the Ethernet Controller
Your Netfinity 5000 server comes with an Ethernet controller on the system board.
The Ethernet controller provides 10BASE-T and 100BASE-TX support through the
RJ-45 connector on the back of your server.
When you connect your server to the network, the Ethernet controller automatically
detects the data-transfer rate (10 Mbps or 100 Mbps) on the network and then sets
the controller to operate at the appropriate rate. That is, the Ethernet controller will
adjust to the network data rate, whether the data rate is standard Ethernet
(10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or full duplex (FDX).
This process is also known as auto-negotiation. This auto-negotiation occurs
without software intervention. The controller supports half-duplex (HDX) and
full-duplex (FDX) modes at both speeds.
Auto-negotiation works only if the hub or switch to which your server is connected
also supports auto-negotiation. If the hub or switch does not support
auto-negotiation, the speed (10 Mbps or 100 Mbps) will still be detected correctly,
but half-duplex mode will always be selected. A full-duplex switch that does not
support auto-negotiation will not attach to the Netfinity 5000 server in full-duplex
mode.
In this case, if you want the network to operate in full-duplex mode, you must
manually override the settings to obtain a full-duplex connection. To do this, your
server must have a device driver that supports manual overrides. Use the
ServerGuide CDs to install this device driver. Refer to the “ServerGuide and
Netfinity Manager Information” section of this Server Library for instructions on
installing device drivers. The ServerGuide CDs contain IBM Update Connector, a
dial-up3 program that keeps your BIOS and device drivers current. Verify that you
have installed the appropriate device driver. Also, refer to your Ethernet
documentation for additional information on operating modes, manual overrides,
and device drivers (see “Related Publications” on page xii).
Attention:
Ÿ The 10BASE-T Ethernet and the 100BASE-TX Fast Ethernet cabling in the
network must be Category 5 or higher to meet various standards, including
electromagnetic compatibility.
Ÿ You must install a device driver to enable your operating system to address the
Ethernet controller. Use the ServerGuide CDs to install this device driver.
Refer to the information in the “ServerGuide and Netfinity Manager Information”
section of this Server Library for instructions on installing device drivers, or for
more information about the ServerGuide CDs.
Fast Ethernet operates at a data rate of up to 100 Mbps. However, except for the
different operating speeds, Fast Ethernet and standard Ethernet are structurally
3
Response time will vary, depending on the number and nature of calls received.
32
Netfinity 5000 Server Hardware Information and Procedures
Failover for Redundant Ethernet
identical. Most applications and protocols that are currently installed on a standard
Ethernet system can be seamlessly migrated to a Fast Ethernet system. Because
of the equivalence of the two types of Ethernet, mixed Ethernet and Fast Ethernet
systems also can be designed and implemented.
The bandwidth required at each workstation connected to a server is generally far
less than the bandwidth required at the server. This is because the server might
have to handle the bandwidth of multiple workstations at the same time. A
cost-effective solution to the bandwidth requirements of this type of system is a
mixed Ethernet and Fast Ethernet network. This mixed network consists of
standard Ethernet connections at the workstations and Fast Ethernet connections at
the servers.
The Ethernet controller is a PCI device, and is therefore, a Plug and Play device.
You do not have to set any jumpers or configure the controller for your operating
system before you use the Ethernet controller.
Notes:
1. For troubleshooting information, see “Troubleshooting the 10/100 Mbps
Ethernet Controller” on page 147.
2. The Ethernet controller supports the operating systems that your server
supports. To find out which operating systems your server supports, go to the
following World Wide Web address:
http://www.pc.ibm.com/us/compat/
If you need additional Ethernet connections, you can install an Ethernet adapter,
such as an IBM 10/100 Ethernet adapter. Review your network-adapter
documentation for any additional configuration requirements.
Note: If you are installing an IBM 10/100 Ethernet adapter, be sure to run the
Ethernet controller diagnostics and record the Ethernet controller
configuration information before you install the adapter.
Failover for Redundant Ethernet
Your Netfinity 5000 server has an integrated Ethernet controller. The IBM Netfinity
10/100 Fault Tolerant Adapter is an optional redundant network interface card (NIC
adapter) that you can install in your Netfinity 5000 server. If you install this NIC
adapter and connect it to the same logical segment as the primary Ethernet
controller, you can configure the server to support a failover function. You can
configure either the integrated Ethernet controller or the NIC adapter as the primary
Ethernet controller. In failover mode, if the primary Ethernet controller detects a
link failure, all Ethernet traffic associated with it is switched to the redundant
(secondary) controller. This switching occurs without any user intervention.
Applications with active sessions do not experience any data loss. When the
primary link is restored to an operational state, the Ethernet traffic automatically
switches back to the primary Ethernet controller.
Chapter 3. Configuring Your Server
33
Failover for Redundant Ethernet
Notes:
1. Only one controller in the redundant pair is active at any given time. For
example, if the primary Ethernet controller is active, then the secondary
Ethernet controller cannot be used for any other network operation.
2. Your operating system determines the maximum number of IBM Netfinity
10/100 Fault Tolerant Adapters that you can install in your Netfinity 5000
server. See the documentation that comes with the adapter for more
information.
The failover feature currently is supported by OS/2, Windows NT, and
IntraNetWare. The setup required for each operating system follows.
Configuring Failover on OS/2
1. Install the redundant NIC adapter according to the instructions provided with
the adapter and in “Installing or Removing Adapters” on page 50.
2. Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter
device driver.
3. Using the MPTS utility program, select the driver from the list and select the
Edit button.
Note: Only one driver instance needs to be loaded for each redundant pair of
Ethernet controllers.
4. Change the PermaNet Server Feature keyword to TRUE and specify the
Primary and Standby slots that contain the redundant pair. Refer to “System
Board Illustration” on page 166 for the locations and slot numbers of the PCI
slots. The integrated controller is located in slot 9.
5. To enable the writing of messages to the IBMCOM\LANTRAN.LOG file when a
failover occurs:
a. Copy the file PCNETOS2.EXE from the OS2 directory of the diskette
created by the ServerGuide program to your hard disk drive.
b. Add the following statement to the CONFIG.SYS file:
Run=d:\path\PCNETOS2.EXE
where d and path are the drive and path to which you copied
PCNETOS2.EXE.
6. Restart the server.
The failover function is now enabled.
Configuring Failover on Windows NT
1. Install the redundant NIC adapter according to the instructions provided with
the adapter and in “Installing or Removing Adapters” on page 50.
2. Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter
device driver.
3. From the NT desktop, select Control Panel, then select the Network icon, then
the Adapters tab.
4. Highlight one of the adapters that will be in the redundant pair and then select
the Properties... button.
34
Netfinity 5000 Server Hardware Information and Procedures
Using the SCSISelect Utility Program
5. Check the Grouping box. This will show the possible combinations for
redundant pairs.
6. Select the adapter pair you want and then select OK. Note that the integrated
Ethernet controller is located at PCI bus 1, slot 9.
7. Select Close to exit from the Network setup.
When you restart the server, the failover function will be in effect.
If a failover occurs, a message is written to the NT Event Viewer log. If the DMI
instrumentation code for the integrated Ethernet controller is active (PCNET.EXE
was run), a pop-up message is generated also.
Configuring Failover on IntraNetWare
1. Install the redundant NIC adapter according to the instructions provided with
the adapter and in “Installing or Removing Adapters” on page 50.
2. Load the device driver by using the following command:
LOAD d:\path\PCNTNW.LAN PRIMARY=x SECONDARY=y
where d and path are the drive and path where the driver is located, and x and
y are the PCI slot numbers where the redundant pair is located.
The slot number associated with the integrated Ethernet controller can vary
depending upon the configuration of the Netfinity 5000 server. To determine
the slot number, load the driver with no parameters. The driver will display the
available slot numbers. The slot number that is greater that 10000 will be the
slot number of the integrated Ethernet controller. When the slot number of the
integrated Ethernet controller is determined, reload the driver with the
appropriate parameters.
3. When the driver is loaded, bind it to a protocol stack.
The failover function is now enabled. If a failover occurs:
Ÿ A message is generated to the operating system console.
Ÿ The custom counters for the device driver contain variables that define the
state of the failover function and the location of the redundant pair. You can
use the NetWare Monitor to view the custom counters.
Using the SCSISelect Utility Program
Your server comes with a menu-driven configuration utility program, called
SCSISelect, that you can use to view and change SCSI settings.
You can use the SCSISelect Utility program to:
Ÿ View and change the device configuration
Ÿ Perform a low-level format or verify the media on a SCSI hard disk drive.
Chapter 3. Configuring Your Server
35
Using the SCSISelect Utility Program
Starting the SCSISelect Utility Program
You can access this program when you start the server. The SCSISelect prompt
appears after the IBM Netfinity Logo appears. Press Ctrl+A immediately after the
SCSISelect prompt appears.
Use the Up Arrow (↑) and Down Arrow (↓) key to move the highlight bar to the
various menu choices. Press Esc to return to the previous menu. Also, you can
press the F5 key to switch between color and monochrome modes (if your monitor
permits). To change the settings of the displayed items, follow the directions on the
screen.
The SCSI controller in your server is a dual channel device. Select channel B for
internal devices, channel A for external devices.
SCSISelect Utility Program Choices
The following choices appear on the SCSISelect Utility program menu:
Ÿ Configure/View Host Adapter Settings
Ÿ SCSI Disk Utilities
Configure/View Host Adapter Settings
To view or change the SCSI controller settings, select Configure/View Host
Adapter Settings and follow the directions on the screen. This menu has the
following choices:
Ÿ Host Adapter SCSI ID
Select this choice to change the SCSI ID of the SCSI controller from its default
value of 7. Do not assign the SCSI controller to a SCSI ID already in use,
such as 14, which is used by the daughterboard card (SAF-TE) on the DASD
backplane.
Ÿ SCSI Parity Checking
The default value is Enabled. This value should not be changed.
Ÿ Host Adapter SCSI Termination
The default value is Enabled. This value should not be changed.
Ÿ Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
Ÿ SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
36
Netfinity 5000 Server Hardware Information and Procedures
Using the SCSISelect Utility Program
Ÿ Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include enabling support for large hard disk drives and
support for BIOS parameters if BIOS is enabled.
To reset to the the host adapter defaults, press F6; then, follow the instructions on
the screen.
SCSI Disk Utilities
To see the IDs that are assigned to each SCSI device, to format a SCSI device, or
to scan the disk for media defects, select SCSI Disk Utilities from the SCSISelect
Utility program menu.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If the following screen displays, you might have pressed Ctrl+A before the
selected drives were ready. Restart the server, and watch the SCSISelect
messages as each drive spins up. After the drive that you want to view or
format spins up, press Ctrl+A.
à
ð
Unexpected SCSI Command Failure
Target SCSI ID:
4
SCSI CDB Sent:
ð3 ðð ðð ðð ðE ðð ð7 ðð ð2 ðð
Host Adapter Status:
ððh - No host adapter error
Target Status:
ð2h - Check condition
Sense Key:
ð2h - Not ready
+Sense Code:
ð4h
+Sense Code Qualifier:
ð2h
Press 'Esc' to continue.
á
ñ
Chapter 3. Configuring Your Server
37
Using the SCSISelect Utility Program
Performing a Low-Level Disk Format
You can perform a low-level format on hard disk drives using the Format Disk
feature of the SCSISelect Utility program.
Depending on the hard disk capacity, the low-level format program could take up to
two hours.
When To Use the Format Disk Program
Use the Format Disk program:
Ÿ When you are installing software that requires a low-level format
Ÿ When you get recurring messages from the diagnostic tests directing you to run
the Low-Level Format program on the hard disk
Ÿ As a last resort before replacing a failing hard disk drive.
Note: For information about backing up all of your files, see your operating-system
documentation.
Starting the Low-Level Format
Attention: The low-level format erases all data and programs.
1. If the hard disk drive is working, make a backup copy of all the files and
programs on the hard disk drive.
2. Select Format Disk; then, follow the instructions on the screen.
Note: Hard disk drives normally contain more tracks than their stated capacity,
to allow for defective tracks. A message appears on the screen if the
defect limit is reached. If this happens, have the system serviced.
3. To install an operating system after the hard disk drive is formatted, refer to the
ServerGuide information in the “ServerGuide and Netfinity Manager
Information” section of this Server Library that comes with your server.
Verifying the Disk Media
Select Verify Disk Media to scan the selected hard disk drive for media defects,
such as bad tracks. All recoverable defects will be remapped.
The Verify Disk Media program takes about 15 to 20 minutes to complete.
38
Netfinity 5000 Server Hardware Information and Procedures
Chapter 4. Installing Options
This chapter provides instructions to help you add options to your server. Some
option-removal instructions are provided, in case you need to remove one option to
install another. If you have several internal options to install, these instructions
enable you to add them all at one time.
This chapter contains:
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling Static-Sensitive Devices . . . . . . . . . . . . . . . . . . . . . .
Preparing to Install Options . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing a Tower Model
. . . . . . . . . . . . . . . . . . . . . . . . .
Preparing a Rack Model . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing or Removing Adapters
. . . . . . . . . . . . . . . . . . . . .
Working with Memory Modules . . . . . . . . . . . . . . . . . . . . . . . .
Installing or Removing Memory Modules . . . . . . . . . . . . . . . . .
Installing or Removing Internal Drives . . . . . . . . . . . . . . . . . . . .
Location of Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Types of Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preinstallation Steps (All Bays) . . . . . . . . . . . . . . . . . . . . . .
Installing or Removing Drives in Bays A and B (Removable Media) .
Installing or Removing a Drive in Bay C (Diskette Drive) . . . . . . .
Installing or Removing Drives in Bays 1 through 5 (Hard Disk Drives)
Installing Microprocessors . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Microprocessor Upgrades . . . . . . . . . . . . . . . . . . . .
Installing or Replacing a Microprocessor . . . . . . . . . . . . . . . . .
Installing or Replacing the Power Supply . . . . . . . . . . . . . . . . . .
Connecting External Options . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
Adding External SCSI Devices
Attaching External Options . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a U-Bolt and Security Cable . . . . . . . . . . . . . . . . . .
Completing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . .
Completing the Tower Model Installation . . . . . . . . . . . . . . . . .
Completing the Rack Model Installation . . . . . . . . . . . . . . . . .
Updating the Server Configuration . . . . . . . . . . . . . . . . . . . . . .
Serial Port Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management Port C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parallel Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard and Mouse Connectors . . . . . . . . . . . . . . . . . . . . . .
SCSI Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal SCSI Connector . . . . . . . . . . . . . . . . . . . . . . . . . .
External SCSI Connector . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus Ports
. . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Copyright IBM Corp. 1998, 1999
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39
Before You Begin
Before You Begin
Before you begin to install options in your server, read the following information:
Notes:
1. Become familiar with the safety and handling guidelines specified under the
“Legal and Safety Information” section of this Server Library, and under “Safety
Information Statements” on page vii, “Electrical Safety” on page 41, and
“Handling Static-Sensitive Devices” on page 42. These guidelines will help you
work safely while working with your server and options.
2. Make sure you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options you intend to install.
3. Place your server in a location that is dry. Rain or spilled liquids might damage
your server.
4. Have a supply of 1 MB and 2 MB, 3.5-inch diskettes available.
5. Back up all important data before you make changes to hard disk drives.
6. Have a small flat-blade screwdriver available.
7. Be sure to leave space around the server to allow the server cooling system to
work properly.
Ÿ On a tower model, leave about 127 mm (5 in.) of space around the front
and rear of the server.
Ÿ On a rack model, refer to the documentation that comes with the rack.
8. For a list of supported options for the Netfinity 5000 server, refer to
http://www.pc.ibm.com/us/compat on the World Wide Web.
40
Netfinity 5000 Server Hardware Information and Procedures
Electrical Safety
Electrical Safety
10
CAUTION:
Electrical current from power, telephone, and communication cables
can be hazardous. To avoid personal injury or equipment damage,
disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the server covers, unless
instructed otherwise in the installation and configuration procedures.
For your safety, always do the following before removing the cover:
1. Turn off the server and any attached devices, such as printers, monitors, and
external drives.
Note: If you are in the United Kingdom and have a modem or fax machine
attached to your server, you must disconnect the telephone line from
the server before unplugging any power cords (also known as power
cables). When reassembling your server, you must reconnect the
telephone line after you plug in the power cords.
2. Unplug all the power cords from electrical outlets.
3. Disconnect all communication cables from external receptacles.
4. Disconnect all cables and power cords from the back of the server.
Note: Reconnect the cables or power cords only after you reassemble the
server and put the cover back on.
9
CAUTION:
Never remove the cover on a power supply or any part (power
backplane and AC box) that has the following label attached.
Hazardous voltage, current, and energy levels are present inside the
power supplies, power backplane, and AC box. There are no
serviceable parts inside the power supplies, power backplane, or AC
box. If you suspect a problem with one of these parts, contact an IBM
service technician.
Chapter 4. Installing Options
41
Handling Static-Sensitive Devices
Handling Static-Sensitive Devices
Static electricity, though harmless to you, can seriously damage server components
or options.
Note: When you are adding an internal option, do not open the static-protective
package containing the option until you are instructed to do so.
When you handle options and other server components, take these precautions to
avoid damage from static electricity:
Ÿ Limit your movement. Movement can cause static electricity to build up around
you.
Ÿ Always handle components carefully. Handle adapters and memory modules
by the edges. Never touch any exposed circuitry.
Ÿ Prevent others from touching components.
Ÿ When you are installing a new option, touch the static-protective package
containing the option to an unpainted metal surface on the server for at least
two seconds. (This reduces static electricity from the package and from your
body.)
Ÿ When possible, remove the option and install it directly into the server without
setting the option down. When this is not possible, place the static-protective
package that the option comes in on a smooth, level surface and place the
option on it.
Ÿ Do not place the option on the server's covers or any metal surface.
42
Netfinity 5000 Server Hardware Information and Procedures
Preparing to Install Options
Preparing to Install Options
Before you begin
Be sure your current server configuration is working properly.
Locate the key to the cover lock, if any.
Obtain a small, flat-blade screwdriver.
Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ If you are preparing a rack model, you might want to install it in the rack
first before installing options. See Chapter 5, “Installing a Server in a Rack
Enclosure” on page 91 for instructions on installing your rack model.
Ÿ
Ÿ
Ÿ
Ÿ
1. Unlock and open the server door, if any. For convenience during these
procedures, you might prefer to remove the door completely.
a. Locate the flange on the top edge of the front door, near the hinge.
b. Press the flange downward while pressing out on the door; then, lift the
door off the hinge. Set the door aside.
8
CAUTION:
When unlocked, the server door will not support the weight of the
server. To avoid personal injury, be sure to remove or lock the
server door before moving or lifting the server.
2. Remove any media (diskettes or CDs) from the drives, and then turn off all
attached devices and the server.
3. If you have a tower model, continue with “Preparing a Tower Model” on
page 44.
If you have a rack model installed in a rack enclosure, go to “Preparing a Rack
Model” on page 46.
Chapter 4. Installing Options
43
Preparing to Install Options
Preparing a Tower Model
The hard disk drives in Netfinity 5000 server are hot-swappable. If you are
installing only a hard disk drive (bays 1 through 5), go directly to “Installing or
Removing Internal Drives” on page 56. Otherwise, continue with the following
steps.
1. If you have a modem or fax machine attached to the server, disconnect the
telephone line from the wall outlet and the server.
Note: If you are in the United Kingdom, you must perform this step before
disconnecting the power cord.
6
CAUTION:
The Power-on switch on the front of the server does not turn off the
electrical current supplied to the server. The server also might
have more than one power cord. To remove all electrical current
from the server, ensure that all power cords are disconnected from
the power source.
2. Unplug all power cords (cables) from electrical outlets, and then disconnect all
other cables from the back of the server.
3. Open the server door, if you have not already done so.
4. Remove the left-side cover.
a. Locate the cover-release lever on the front of the server and slide it to the
right.
Cover
Release
Lever
b. Slide the left-side cover back about 25 mm (1 inch); then, lift the cover and
remove it.
c. Store the cover in a safe place.
44
Netfinity 5000 Server Hardware Information and Procedures
Preparing to Install Options
5. If you are installing or removing a drive in bays A to C, remove the front bezel.
a. Locate the blue bezel release lever on the left side of the server in the top
front corner.
Bezel Release Lever
b. Move the lever upward following the curve of the lever opening.
c. Lift the bezel tabs out of the slots at the bottom and pull the bezel out from
the server front.
6. Install (or remove) the desired options.
Option
Adapters
Memory modules
Internal drives
Microprocessors
Power supply
External options
Security options
Go To:
“Working with Adapters” on page 49
“Working with Memory Modules” on page 54
“Installing or Removing Internal Drives” on page 56
“Installing Microprocessors” on page 66
“Installing or Replacing the Power Supply” on
page 71
“Connecting External Options” on page 72
“Adding Security” on page 74
Chapter 4. Installing Options
45
Preparing to Install Options
Preparing a Rack Model
Before you begin
Read the documentation that comes with the rack enclosure for additional
safety and operating information.
The hard disk drives in Netfinity 5000 server are hot-swappable. If you are
installing only a hard disk drive (bays 1 through 5), go directly to “Installing or
Removing Internal Drives” on page 56. Otherwise, continue with the following
steps.
1. If you have a modem or fax machine attached to the server, disconnect the
telephone line from the wall outlet and the server.
Note: If you are in the United Kingdom, you must perform this step before
disconnecting the power cord.
6
CAUTION:
The Power-on switch on the front of the server does not turn off the
electrical current supplied to the server. The server also might
have more than one power cord. To remove all electrical current
from the server, ensure that all power cords are disconnected from
the power source.
2. Unplug all power cords (cables) from electrical outlets, and then disconnect all
other cables from the back of the server.
3. Remove the screws from the brackets on either side of the server, and set
them aside.
4. Pull the rack model out of the rack enclosure until both slide rails lock.
Note: When the server is in the locked position, you can easily reach the
cables on the back of the server.
46
Netfinity 5000 Server Hardware Information and Procedures
Preparing to Install Options
5. Remove the top cover.
a. Locate the captive thumbscrew .1/ on the back of the cover and turn it to
release the cover.
b. Slide the cover back about 25 mm (1 inch); then, lift the cover and remove
it.
c. Set the cover aside in a safe place.
a. If you are installing or removing a drive in bays A to C, remove the front
bezel.
1) Locate the blue bezel release lever on the top of the server, in the right
front corner.
2) Move the lever toward the right, following the curve of the lever
opening.
Bezel Release Lever
3) Lift the bezel tabs out of the slots at the left and pull the bezel away
from the server front.
b. If necessary, remove the server from the rack enclosure before installing
options. For more information about removing the server from the rack
enclosure, see “Removing the Rack Model from a Rack Enclosure” on
page 102.
Chapter 4. Installing Options
47
Preparing to Install Options
6. Install (or remove) the desired options.
Option
Adapters
Memory modules
Internal drives
Microprocessors
Power supply
External options
Security options
48
Go To:
“Working with Adapters” on page 49
“Working with Memory Modules” on page 54
“Installing or Removing Internal Drives” on page 56
“Installing Microprocessors” on page 66
“Installing or Replacing the Power Supply” on
page 71
“Connecting External Options” on page 72
“Adding Security” on page 74
Netfinity 5000 Server Hardware Information and Procedures
Working with Adapters
Working with Adapters
Adding an adapter, such as a communication adapter, extends the capabilities and
power of your server. For example, you can add a RAID (redundant array of
independent disks) adapter that can enhance logical-drive capacity and
performance.
Adapter Considerations
Your Netfinity 5000 server supports ISA and PCI adapters. You can install up to
five adapters in the connectors on the system board.
The system board in your server contains 16-bit, ISA-bus expansion connectors
and 32-bit, PCI-bus expansion connectors. Two of the expansion slots are shared
PCI/ISA slots. The remaining slots support only PCI adapters. Your server
supports only 5.0-volt adapters on the PCI bus.
Notes:
1. You can install PCI adapters in slots 1–5. Slots 1–4 are on PCI bus 2, slot 5 is
on PCI bus 1. Both PCI buses are primary buses; when the system scans the
buses to see what devices are on them, it scans PCI bus 1 first.
2. You can install ISA adapters in the shared slots 1 and 2.
Note: If an ISA adapter is not a Plug and Play device, you must allocate the
system resources that the adapter will use. Use the Plug and Play
choice in the Advanced Setup selection of the Configuration/Setup
Utility program to allocate resources.
The following figure shows the location of the PCI and ISA expansion slot
connectors on the system board.
5
4
3
2
1
PCI
PCI
PCI
PCI
ISA
PCI
ISA
Note: Expansion slots 1 and 2 are shared slots. Shared slots can be used by an
adapter installed in either the PCI connector or the adjacent ISA connector,
but not both.
Your server comes with a video controller. This video controller is an integrated
component on the system board. It is not in an expansion slot. The integrated
video controller has super video graphics array (SVGA) technology.
Chapter 4. Installing Options
49
Working with Adapters
The integrated video controller is not removable. If you want to disable this
controller and use a video adapter instead, you can install a video adapter in an
expansion slot. When you install a video adapter, the server BIOS automatically
disables the integrated video controller.
Attention:
To avoid possible damage to adapters and server components, be sure that the
adapters you install do not touch each other or the other components (such as the
microprocessor) inside the server.
Installing or Removing Adapters
This section gives the procedure for installing an adapter. If you want to remove an
adapter, reverse the following steps.
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Read the documentation that comes with the option.
1. Review the instructions that come with the adapter to determine if the adapter
must be installed in a certain slot; otherwise, use any available, bus-compatible
slot.
Note: If you install a video adapter, the server automatically disables the video
controller on the system board.
2. If you have not done so, remove the server cover. See “Preparing to Install
Options” on page 43.
3. Remove the expansion-slot cover.
a. Release the slot retaining clamp by pulling the curved arm on the clamp
away from the system board.
Note: The slot retaining clamp might differ slightly from this illustration.
b. Remove the expansion slot cover from the slot opening.
4. If the adapter is a full-length card, continue with this step. Otherwise, go to
step 5 on page 52.
a. Remove the card support bracket retaining clip.
50
Netfinity 5000 Server Hardware Information and Procedures
Working with Adapters
b. If the adapter is a full length card in slot 1 or 2, ensure that the card
support bracket has the appropriate card support installed for that slot.
Card Type
ISA
PCI
Card Support Color
Black
White
Each card support is also identified on the tab as ISA or PCI.
Note: You might find it easier to replace the card support with the
appropriate color card support if you remove the card support
bracket from the server first.
Chapter 4. Installing Options
51
Working with Adapters
1) To remove a card support from a slot .1/ or storage location .2/,
gently release the card support tab .3/ and slide the card support away
from the system board until the card support is free.
2) To insert a card support in a slot or a storage location, place the card
support in the slot or storage opening and slide the card support toward
the system board until the tab clicks into place.
c. If you removed the card support bracket from the server, replace it in the
server now.
5. Touch the static-protective package to any unpainted metal surface on the
server; then, remove the adapter from the package.
6. Install the adapter:
a. Carefully grasp the adapter and align it with the expansion slot (and with
the card support bracket if a full-length adapter).
b. Press the adapter firmly into the connector until fully seated.
52
Netfinity 5000 Server Hardware Information and Procedures
Working with Adapters
c. Fit the foot of the slot retaining clamp to the top of the expansion slot.
d. Push the curved arm of the slot retaining clamp toward the adapter until the
clamp is locked into place.
e. If necessary, connect any internal cables to the adapter. Refer to the
documentation that comes with the option.
f. If you removed the card-guide retaining clip in step 4a on page 50, reinstall
it now.
7. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Chapter 4. Installing Options
53
Working with Memory Modules
Working with Memory Modules
Adding system memory to your server is an easy way to make programs run faster.
You can increase the amount of system memory by installing options called
memory modules. The server uses a noninterleaved memory configuration, with
error correcting code (ECC) data protection.
Notes:
1. Your server comes with one or more dual-inline memory modules (DIMM)s
installed.
2. The server supports 100 MHz, 64 MB, 128 MB, and 256 MB DIMMs.
3. Install only registered SDRAM ECC DIMMs.
4. When you are installing memory modules, you might find it more efficient to
install them in adjacent connectors, with no vacant memory connectors in
between. For example, if your server only has one DIMM installed in memory
connector J15, install additional memory in the J16 memory connector; then,
continue with connectors J17 and J22.
5. If you are installing DIMMs of different sizes, you might find it more efficient to
install DIMMs with the greater memory capacity starting with connector J15.
For example, when installing two 256 MB DIMMs, install the DIMMs in memory
connectors J15 and J16.
6. After installing or removing a DIMM, you must save the new configuration
information using the Configuration/Setup Utility program. See “Using the
Configuration/Setup Utility” on page 22.
Installing or Removing Memory Modules
This section gives the procedure for installing memory modules. If you want to
remove a memory module, reverse the following steps.
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Read the documentation that comes with the option.
1. If you have not done so, remove the server cover. See “Preparing to Install
Options” on page 43.
2. Locate the memory-module connectors on the system board (see “System
Board Connectors” on page 167).
Notes:
a. Each connector slot contains two keys (dividers), which are used to assure
that a memory-module can be installed only in the correct position.
b. A retaining clip at each end of the connector locks the memory module into
place.
3. Press the retaining clips at the ends of the connector downward to the open
position.
54
Netfinity 5000 Server Hardware Information and Procedures
Working with Memory Modules
4. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the server; then, remove the memory module from the
package.
5. Position the DIMM so that the two key slots (openings in the connector pins) on
the bottom edge align with the corresponding sections in the connector.
6. After aligning the DIMM, push the DIMM firmly straight down into the connector.
(The retaining clips on both sides of the connector automatically come up into
the notches on the sides of the DIMM when the DIMM is properly seated.)
Notch
Note: Adding or removing DIMMs changes the configuration information in the
server. When you restart the server, the system displays POST error
164. Select Continue; then, in the Configuration/Setup Utility program,
select Save Settings.
7. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Chapter 4. Installing Options
55
Installing or Removing Internal Drives
Installing or Removing Internal Drives
Drives are devices that your server uses to store and retrieve data. You can add
drives to your server to increase storage capacity and to enable your server to read
other types of media.
Location of Bays
Internal drives are installed in bays. The bays are referred to as bay A, bay B,
bay C, bay 1, bay 2, and so on.
The following illustrations show the locations of the bays in your server.
A
B
Tower model
C
1
2
3
4
5
Rack model
1
2
3
4
5
A
B
C
Your server comes with a CD-ROM drive installed in bay B and a diskette drive
installed in bay C.
56
Netfinity 5000 Server Hardware Information and Procedures
Installing or Removing Internal Drives
Bay
Drive Width
Drive Type
Drive Height
A
5.25-inch
Removable media
drive1 only
41.3 mm (1.6 in.)
B
5.25-inch
CD-ROM
41.3 mm (1.6 in.)
C
3.5-inch
Diskette drive
25.4 mm (1.0 in.)
1
through
5
3.5-inch
Hot-swap hard disk
25.4 mm (1.0 in.) – Slim line (SL)
41.3 mm (1.6 in.)2 – Half height (HH)
Notes:
1. Removable media includes CD-ROMs, optical discs, and tapes. It does not include hard disk
drives.
2. A 41.3 mm drive installed in bays 1 through 5 will occupy two bays.
Table 1. Maximum Allowable Drive Sizes
Types of Cables
Drives connect to your server with cables. Each cable connector is designed to fit
a corresponding connector on a drive.
Three types of internal cables connect to the drives in your server:
Ÿ A four-wire power cable connects to each drive.
Ÿ A flat-ribbon signal cable connects to IDE devices.
– One flat-ribbon cable connects the internal diskette drive.
The connector on one end of this cable attaches to the system board. The
primary diskette drive installed in your server (usually known as drive A) is
attached to the connector on the other end of this cable.
Note: The primary diskette drive must always be attached to the drive
connector on the end of this cable.
– A second flat-ribbon cable connects the CD-ROM drive.
This cable has two drive connectors. A third connector attaches to the
system board. The CD-ROM drive that comes with your server is attached
to the connector on the end of this cable.
Ÿ Another cable connects internal SCSI devices. This SCSI cable has two
connectors that connect to SCSI devices:
– One to the backplane of the DASD hot-swap enclosure
– One to a SCSI device you install in the open 5.25-inch bay
A third connector attaches to the SCSI connector on the system board.
External SCSI devices usually come with a SCSI cable. You attach one end of this
SCSI cable to the SCSI connector on the back of the server, and the other end to
the SCSI device. You usually can attach additional SCSI devices to this cable.
Chapter 4. Installing Options
57
Installing or Removing Internal Drives
SCSI Devices
Your Netfinity 5000 server supports drives that comply with American National
Standards Institute (ANSI) SCSI Standards X3.131-1986 (SCSI), X3.131-1994,
(SCSI-2), X3.277-1996 (SCSI-3 Fast-20 parallel interface), and X3.253-1995
(SCSI-3 parallel interface).
For a complete list of the SCSI devices supported on your Netfinity 5000 server, go
to http://www.pc.ibm.com/support/ on the World Wide Web.
If you install additional SCSI devices, you must set a unique identification (ID) for
each SCSI device. This enables the SCSI controller to identify the devices and
ensure that different devices do not attempt to transfer data at the same time.
Note: Any information about SCSI drives also applies to other SCSI devices, such
as scanners and printers.
SCSI IDs
If you install SCSI devices, you must set a unique identification (ID) for each SCSI
device that you connect to your server. This enables the SCSI controller to identify
the devices and ensure that different devices do not attempt to transfer data at the
same time.
The SCSI controller in your server supports SCSI IDs 0 to 15; ID 7 is reserved for
the controller, ID 14 is reserved for the daughterboard (SAF-TE) on the DASD
backplane. Use the SCSISelect Utility program to view the SCSI IDs of SCSI
devices in your server. (See “Using the SCSISelect Utility Program” on page 35
for more information.)
Note: A daughterboard is a secondary adapter that can be plugged into another
adapter or the system board. The SAF-TE daughterboard on the DASD
backplane makes available the status information about the DASD drives
that meet the following conditions:
Ÿ The drives are part of a RAID environment
Ÿ The status information comes from a supported IBM RAID adapter
If you install wide (16-bit) SCSI devices, you can set the IDs to any whole number
between 0 and 6, or to any whole number between 8 and 13, or to 15. If you
install narrow (8-bit) SCSI devices, you can set the IDs to any whole number
between 0 and 6.
Your server automatically sets SCSI IDs for hot-swap hard disk drives, according to
the jumper settings on the DASD backplane. Your server uses the hard disk drive
SCSI IDs to send status information to the indicator lights on each hard disk drive.
See “Status Indicators” on page 9 for the location and identification of the hard disk
drive status lights.
Table 2 shows the default SCSI IDs that the backplane assigns for hot-swap hard
disk drives.
Table 2. Automatically Assigned SCSI IDs
58
Bay
1
2
3
4
5
ID
0
1
2
3
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Netfinity 5000 Server Hardware Information and Procedures
Installing or Removing Internal Drives
You can change the default ID addresses of the drives by changing the jumper
settings on the DASD backplane. See “SCSI Jumpers” on page 171.
Termination Requirements
The UltraSCSI controller and the backplane of the hot-swap bays provide
termination for the internal SCSI bus (cable) in your server. There are no
termination requirements for any SCSI devices you install in the hard disk drive
bays or attach to this cable.
If you attach a SCSI cable and devices to the external SCSI connector, set the
termination for the last device on that SCSI cable to Enabled. Refer to the
instructions that come with the SCSI device for more information about termination.
Preinstallation Steps (All Bays)
Before you begin, be sure you have:
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Read the documentation that comes with the option.
Ÿ Read “Termination Requirements.”
Ÿ Verified that you have all cables, drive trays, and any other equipment
specified in the documentation that comes with the internal drive.
Before you can install drives in your Netfinity 5000, you might need to perform
certain preinstallation activities. Some of the steps are required only during the
initial installation of an option.
1. Choose the bay in which you want to install the drive. (Refer to Table 1 on
page 57 for the drive types and sizes available for each bay.)
A
B
C
Tower model
1
2
3
4
5
Chapter 4. Installing Options
59
Installing or Removing Internal Drives
Rack model
1
2
3
4
5
A
B
C
2. Touch the static-protective bag containing the drive to any unpainted metal
surface on the server; then, remove the drive from the bag.
3. Check the instructions that come with the drive, or contact your IBM reseller or
IBM marketing representative to see if you need to set any switches or jumpers
on the drive, or if you need to attach a tray to the drive.
What to do next
Ÿ To install a removable-media drive, go to “Installing or Removing Drives in
Bays A and B (Removable Media).”
Ÿ To install a diskette drive, go to “Installing or Removing a Drive in Bay C
(Diskette Drive)” on page 62.
Ÿ To install a hard disk drive, go to “Installing or Removing Drives in Bays 1
through 5 (Hard Disk Drives)” on page 63.
Installing or Removing Drives in Bays A and B (Removable Media)
This section gives the procedure for installing a removable-media drive. If you want
to remove a drive, reverse the following steps.
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Read “Preinstallation Steps (All Bays)” on page 59 and the instructions that
come with the option.
Ÿ Read “Termination Requirements” on page 59
1. If you have not done so already, remove the server cover and the front bezel.
See “Preparing to Install Options” on page 43.
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Netfinity 5000 Server Hardware Information and Procedures
Installing or Removing Internal Drives
2. Remove the bay cover plate, if present.
a. Remove the screws on either side of the cover plate that secure the plate
to the target bay.
b. Remove the cover plate from the server front panel. (Save the cover plate
for future use.)
3. Attach one slide rail to each side of the drive.
5.25-inch drive
3.5-inch drive
The two slide rails .1/ are located in the inside front corner of the server,
adjacent to the system board release mechanism.
4. Using the instructions that come with the drive, together with these instructions,
check that any switches or jumpers on the drive are set correctly. Change the
settings if necessary. For information about termination requirements, see
“Termination Requirements” on page 59.
5. Position the drive with the connectors facing the rear of the server.
6. Slide the drive into the bay until it stops.
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Installing or Removing Internal Drives
7. Reinstall and tighten the screws that you removed in step 2 on page 61.
8. Connect the drive to the available connector on the SCSI cable or the IDE
cable, as appropriate.
Note: If you have difficulty connecting a cable, turn the cable connector over
and try again; cable connectors are keyed to connect only one way.
9. Connect one of the 4-pin power cables to the drive.
10. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Installing or Removing a Drive in Bay C (Diskette Drive)
This section gives the procedure for installing or removing a diskette drive.
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Read the documentation that comes with the option.
To remove a drive in bay C:
1. Locate the drive-release tab on the diskette drive.
2. Press the tab against the drive and hold it there while pulling the drive out.
3. Disconnect the diskette drive cable and power cable from the drive.
4. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
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Netfinity 5000 Server Hardware Information and Procedures
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To install a drive in bay C:
1. If you have not done so, remove the server cover and front bezel. See
“Preparing to Install Options” on page 43.
2. Using the instructions that come with the drive, together with these instructions,
check that any switches or jumpers on the drive are set correctly. Change the
settings if necessary. For information about termination requirements, see
“Termination Requirements” on page 59.
3. Insert the drive into the bay.
a. Position the drive so that the connectors face the rear of the server and the
diskette eject button is toward the outside of the server.
b. Connect the diskette drive cable and power cable to the drive.
Note: If you have difficulty connecting a cable, turn the cable connector
over and try again; cable connectors are keyed to connect only one
way.
c. Locate the drive-release tab on the diskette drive.
d. Press the tab against the drive and hold it there; slide the drive into the bay
until it clicks into place.
4. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Installing or Removing Drives in Bays 1 through 5 (Hard Disk Drives)
This section gives the procedure for installing a hard disk drive. If you want to
remove a drive, reverse the following steps.
Note: To minimize the possibility of damage to the hard disk drives when you are
installing a hard disk drive in a rack model, install the rack model in the rack
before installing the hard disk drives.
Attention: To avoid damage to a hard disk drive, do not remove the drive from
the hot-swap bay until it has had time to spin down (approximately 30 seconds).
Handle the drive gently.
Chapter 4. Installing Options
63
Installing or Removing Internal Drives
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Read “Termination Requirements” on page 59
Your Netfinity 5000 server contains hardware that lets you replace a hard disk drive
without turning off the Netfinity 5000 server. These drives are known as
hot-swappable or hot-swap drives.
Each hot-swap drive that you plan to install must have a hot-swap-drive tray
attached. The drive must have a single connector attachment (SCA) connector.
Hot-swap drives come with the hot-swap-drive tray attached.
Notes:
1. The Netfinity 5000 server EMI integrity and cooling are both protected by
having the hot-swap bays covered or occupied. When you install a drive, save
the filler panel from the bay, in case you later remove the drive and do not
replace it with another.
2. The hot-swap bays connect to a SCSI backplane. This backplane is the
printed circuit board behind the hot-swap bays.
To install a drive in a hot-swap bay:
1. Remove the filler panel .1/ from one of the empty hot-swap bays by inserting
your finger into the depression at the top of the filler panel (tower model) or left
side of the filler panel (rack model) and pulling it away from the server.
Attention: To maintain proper system cooling, do not operate the Netfinity
5000 server for more than two minutes without either a drive or a filler panel
installed for each bay.
.1/ Filler panel
.2/ Drive
.3/ Tray handle
2. Install the hard disk drive .2/ in the hot-swap bay.
a. Ensure the tray handle .3/ is open (that is, perpendicular to the drive).
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Netfinity 5000 Server Hardware Information and Procedures
Installing or Removing Internal Drives
b. Align the drive-tray assembly so that it engages the guide rails in the bay.
c. Gently push the drive-tray assembly into the bay until the drive connects to
the backplane.
d. Push the tray handle toward the drive until the handle locks.
3. Check the hard disk drive status indicators to verify that the hard disk drives
are operating properly. See “Status Indicators” on page 9 for details.
Notes:
a. There are no termination requirements for any SCSI hard disk drives
installed in the hard drive bays. Termination is achieved through the DASD
backplane.
b. If your Netfinity 5000 server has a RAID adapter or controller, you might
want to reconfigure your disk arrays after installing hard disk drives; consult
the documentation that came with your adapter or controller. Record the
configuration information in the appropriate tables in “Installed Device
Records” on page 161.
4. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Chapter 4. Installing Options
65
Installing Microprocessors
Installing Microprocessors
When you install an additional microprocessor, your Netfinity 5000 server can
operate as a symmetric multiprocessing (SMP) server. With SMP, certain operating
systems and application programs can distribute the processing load between
microprocessors. This enhances performance for database and point-of-sale
applications, integrated manufacturing solutions, and other applications.
Installing Microprocessor Upgrades
Your server comes with an Intel Pentium II microprocessor. This microprocessor
incorporates MMX technology with built-in ECC level two (L2) cache. For the latest
information about microprocessor upgrades available for your server, contact your
IBM reseller, IBM marketing representative, or see
http://www.pc.ibm.com/us/compat/ on the World Wide Web. If you do upgrade the
microprocessor, use the instructions that come with the upgrade along with the
instructions in “Installing or Replacing a Microprocessor” on page 67.
Attention:
Ÿ If you install an additional microprocessor that is different from the currently
installed microprocessor, your server operation might be unreliable. To prevent
this, use a microprocessor with the same internal and external clock speed,
and the same cache size and voltage requirements as those of the currently
installed microprocessor. Microprocessor internal and external clock
frequencies and cache size must be identical.
Ÿ The voltage-regulator module (VRM) for the additional microprocessor plugs
into a connector on the system board (see “System Board Connectors” on
page 167 for the location of the VRM connector). Because each
microprocessor has specific power and voltage requirements, be sure to use
the VRM that comes with the microprocessor.
Note: The voltage regulator function for the microprocessor that is shipped
with your server is built into the system board.
Ÿ If you select a setting for the frequency switch that is greater than the actual
frequency of the microprocessor, you might damage the microprocessor. The
frequency switch settings are shown in Table 3 on page 70.
For additional information about microprocessor speeds, clock frequencies, and
jumper settings, see Chapter 7, “Server Records and Specifications” on page 159.
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Netfinity 5000 Server Hardware Information and Procedures
Installing Microprocessors
Installing or Replacing a Microprocessor
This section gives the procedure for installing microprocessors. If you want to
remove a microprocessor, reverse the order of the following steps.
Before you begin:
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Thoroughly review the documentation that comes with the microprocessor,
so that you can determine whether you need to update the server BIOS.
The “ServerGuide and Netfinity Manager Information” section of this Server
Library includes IBM Update Connector, which keeps your BIOS and device
drivers current. You can also obtain the latest level of BIOS for your server
through the World Wide Web and the IBM Personal Computer Company
Bulletin Board System (BBS). See the “Getting Help Information” section of
this Server Library for the appropriate World Wide Web addresses and
bulletin board telephone numbers.
Ÿ For a list of supported operating systems, see
http://www.pc.ibm.com/compat/ on the World Wide Web.
Notes:
1. If you have not already done so, go to http://www.pc.ibm.com/support/ on the
World Wide Web and download the appropriate flash update program. Review
the applicable README files, and use this information to create a Flash Utility
Diskette. Perform the POST/BIOS (flash) update procedure.
2. The microprocessor in your server comes with an attached heat sink. The
microprocessor plugs into the microprocessor socket on the system board and
is stabilized with a plastic bracket attached to the system board.
3. If you replace the microprocessor with one that has a different speed, you must
change the switch settings on the system board. To locate the switches, see
“System Board Connectors” on page 167. For information about the
appropriate switch settings, see Table 17 on page 168, or see the label inside
the server cover.
Attention:
If you select a setting for the frequency switch that is greater than the actual
frequency of the microprocessor, you might damage the microprocessor.
To install a microprocessor:
1. If you have not done so, remove the server cover. See “Preparing to Install
Options” on page 43.
Chapter 4. Installing Options
67
Installing Microprocessors
2. If you are installing an additional microprocessor, remove the terminator card
from the secondary microprocessor connector. Otherwise, go to step 3.
a. Spread apart the posts of the secondary microprocessor connector bracket
until the top of the terminator card is past the restraining latches.
b. Lift the terminator card out of the connector.
Note: When you install a second microprocessor, it becomes the startup
(boot) microprocessor.
3. If you are replacing a microprocessor, remove the existing microprocessor from
its socket. Otherwise, go to step 4 on page 69.
a. Locate the microprocessor socket on the system board. (See the
illustration in “System Board Illustration” on page 166.)
b. Grasp the middle of the microprocessor adapter .1/ and pull straight up,
lifting the microprocessor out of the connector .2/.
Note: If the microprocessor has tabs at the upper corners instead of an
adapter with a handle, remove it by following these instructions:
1) Place your index fingers on the small retainer tabs on the top of
the microprocessor.
2) Push in toward the microprocessor until the tabs release.
Tabs
3) Lift the microprocessor out of the connector.
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Netfinity 5000 Server Hardware Information and Procedures
Installing Microprocessors
Note: The illustrations in this section might differ slightly from your
hardware.
c. Store the old microprocessor in a static-protective package.
4. Touch the static-protective package that contains the new microprocessor to
any unpainted metal surface in the server; then, remove the new
microprocessor.
5. Center the microprocessor .1/ over the microprocessor connector .2/. Make
sure the microprocessor is oriented and aligned correctly.
If the microprocessor has tabs at the upper corners instead of an adapter with
a handle, press inward on the retainer tabs until they click into place.
6. Press the microprocessor into the connector until it snaps into place and is fully
seated in the connector.
Chapter 4. Installing Options
69
Installing Microprocessors
7. If the microprocessor has tabs at the upper corners instead of an adapter with
a handle, pull outward on the retainer tabs to secure the microprocessor in
place.
8. If you replaced the microprocessor with one that has a different speed, you
must change the switch settings on the system board. To locate the switches,
see “System Board Connectors” on page 167.
Table 3. Switch Settings for Microprocessor Speed
350 MHz
1 2 3 4 5 6 7 8
400 MHz
1 2 3 4 5 6 7 8
ON
ON
OFF
OFF
450 MHz or higher
1 2 3 4 5 6 7 8
ON
OFF
9. Go to “Record the Identification Numbers” on page 160 and Table 14 on
page 162, and update the microprocessor information; then, return here.
10. Because you installed a new microprocessor in your server, you must
reconfigure your server. Follow the procedure described in “Using the
Configuration/Setup Utility” on page 22.
11. Because you installed a new microprocessor in your server, you might need to
make changes to your operating system.
Ÿ If your operating system does not support SMP, install one of the SMP
operating systems that your server supports. See
http://www.pc.ibm.com/netfinity/ on the World Wide Web.
Ÿ If your operating system does support SMP, refer to your operating-system
documentation. You might need to make changes so that the operating
system recognizes the new microprocessor.
Ÿ On some operating systems, if you install a second microprocessor it might
be necessary to reinstall the operating system. See the documentation that
comes with the new microprocessor.
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Netfinity 5000 Server Hardware Information and Procedures
Installing or Replacing the Power Supply
12. If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Installing or Replacing the Power Supply
Your Netfinity server is shipped with a 350-watt power supply that provides
redundant power through the use of two internal power modules. If your server
load does not exceed 175 watts, and a problem occurs with one of the power
modules in the power supply, the other module takes over the load. For power
loads above 175 watts, you can install a second, optional, power supply to provide
redundant power for the server. The second power supply contains one 175-watt
power module. With the optional second power supply installed, if a problem
occurs with any of the power modules, the remaining two power modules supply
the needed 350 watts of power.
The LEDs on the back of each power supply indicate the status of each of the
power modules. If an LED is not on, there is a problem with the power supply
module, and the power supply must be replaced.
Ÿ To install or remove the optional second power supply, see the instructions that
come with the option.
Ÿ To replace the 350-watt power supply, contact an IBM service technician to
have the system serviced.
If you want to install or remove any other options, do so now. Otherwise, go to
“Completing the Installation” on page 76.
Chapter 4. Installing Options
71
Connecting External Options
Connecting External Options
The information in this section supplements the instructions that come with the
external options (SCSI drives, printers, modems, and other serial and parallel
devices). To connect external options, see the documentation that comes with the
options.
Adding External SCSI Devices
Your server comes with a 16-bit UltraSCSI controller on the system board, which
provides two independent SCSI channels. This controller has two 68-pin, shielded,
high-density connectors: one internal, on the controller, and one external, on the
back of the server. You can use these connectors to install an additional internal
SCSI device in your server or to attach up to fifteen external SCSI devices to your
server.
The internal SCSI connector provides support for SCSI devices installed inside the
server. The external SCSI connector provides support for external SCSI devices.
Notes:
1. If you plan to install both internal and external SCSI devices, you must follow
the instructions given in “Installing or Removing Internal Drives” on page 56 in
addition to the instructions in this section. Read “Installing or Removing
Internal Drives,” and then return here.
For additional information about SCSI configurations supported, see
http://www.pc.ibm.com/netfinity/
2. Do not exceed the following cable lengths:
Ÿ If you connect one or more Fast SCSI devices to the SCSI controller, the
total length of all cables (internal and external) must not exceed 3 meters
(9.8 feet).
Ÿ If you do not connect Fast SCSI devices to the SCSI controller, the total
length of all cables must not exceed 6 meters (19.7 feet).
You must set a unique SCSI ID for each external SCSI device so that the controller
can identify the devices. The controller can then ensure that different devices do
not attempt to transfer data at the same time. Therefore, do not set the SCSI IDs
for external devices to the values you used for the controller.
If you plan to attach an external SCSI device, you might need to order an additional
SCSI cable. To use an external device with the Netfinity 5000 server, you must
connect it to the external SCSI connector, using a SCSI cable. This SCSI cable
must have the proper connector for the SCSI external connector on one end, and
the proper connector for the external device on the other end. If a SCSI cable
does not come with the external device, or if it is the wrong type, you will need to
order one. To select and order the correct SCSI cable for use with the external
device, contact your IBM reseller or IBM marketing representative.
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Netfinity 5000 Server Hardware Information and Procedures
Connecting External Options
Attaching External Options
To attach an external option:
1. Turn off the server and all attached devices.
2. Follow the instructions that come with the option and the illustration in
“Input/Output Connectors” on page 12 to connect it to the server.
Chapter 4. Installing Options
73
Adding Security
Adding Security
You can add elements to your server to help to protect the server itself from theft
and tampering, and to help to protect the data and programs stored in the server
from unauthorized access and use.
Installing a U-Bolt and Security Cable
You can help to deter unauthorized removal of your tower model Netfinity 5000
server by installing a U-bolt and security cable on the rear of your server.
Before you begin
Ÿ Obtain the following:
– A U-bolt
– A flat-blade screwdriver
– An adjustable wrench
– A 19 mm (3/4 in.) U-bolt or wire rope (similar to National Manufacturing
No. 3230, Stock No. 176-735)
– Threaded nuts that fit the U-bolt
– A security cable
– A lock, such as a combination lock or padlock
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
To install a U-bolt and security cable:
1. Remove the server cover. See “Preparing to Install Options” on page 43.
2. Insert the U-bolt through the holes and secure it in place with the nuts.
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Netfinity 5000 Server Hardware Information and Procedures
Adding Security
3. If you have completed installing the U-bolt and do not want to install any other
internal options, replace the server cover and reconnect all external cables and
power cords (see “Completing the Installation” on page 76 if you need
additional information).
4. Thread the cable through the U-bolt and around an object that is not a part of
or permanently secured to the building structure or foundation, and from which
it cannot be removed; then, fasten the cable ends together with a lock.
The following illustration shows an example of how this might work.
Chapter 4. Installing Options
75
Completing the Installation
Completing the Installation
Before you begin
Ÿ Complete all the installation procedures for the internal options you have
chosen to install.
Ÿ Read “Electrical Safety” on page 41.
Ÿ If you have a tower model, continue with “Completing the Tower Model
Installation.”
Ÿ If you have a rack model, go to “Completing the Rack Model Installation” on
page 79.
Completing the Tower Model Installation
1. Install the cover on the server.
a. Align the left-side cover with the left side of the server, about 25 mm (1
inch) from the front of the server; place the bottom of the left-side cover on
the bottom rail of the left-side frame.
b. Insert the tabs at the top of the cover into the slots at the top of the server
side.
c. Hold the cover against the server and slide the cover toward the front of
the server until the cover clicks into place.
Note: Be sure the front edge of the cover is flat against the server.
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Netfinity 5000 Server Hardware Information and Procedures
Completing the Installation
2. Replace the bezel, if it was removed.
a. Place the bezel tabs .1/ in the slots at the bottom front of the server.
b. Press the top of the bezel toward the server front until the bezel clicks into
place.
3. Replace the server door, if it was removed.
a. Set the door on the bottom hinge.
b. Press the flange downward while pressing the top of the door toward the
server, until the flange connects with the top hinge. Release the flange.
Chapter 4. Installing Options
77
Completing the Installation
4. Close and lock the server door.
Attention:
Be sure to maintain a clearance of at least 127 mm (5 inches) on the front and
rear of the server to allow for air circulation.
5. Reconnect the cables to the back of the server; then, plug the power cords into
properly grounded electrical outlets.
6. If you have a modem or fax machine attached to the server, reconnect the
telephone line to the wall outlet and the server.
What to do next
When you have completed installing the covers and cables, go to “Updating the
Server Configuration” on page 81.
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Netfinity 5000 Server Hardware Information and Procedures
Completing the Installation
Completing the Rack Model Installation
1. Replace the top cover:
a. Align the top cover with the top of the server, about 25 mm (1 inch) from
the front of the server.
b. Hold the cover against the server and slide the cover toward the front of
the server until the cover clicks into place.
Note: Be sure the front edge of the cover is flat against the server.
c. Turn the captive thumbscrew .1/ until the cover is secured.
2. Replace the bezel, if it was removed.
a. Place the bezel tabs .2/ in the slots at the left front of the server.
b. Press the right end of the bezel toward the server front until the bezel clicks
into place.
Chapter 4. Installing Options
79
Completing the Installation
3. Attach the monitor, keyboard, and power cables to the corresponding
connectors on the server. Refer to the rack documentation for instructions.
4. If you have a modem or fax machine attached to the server, reconnect the
telephone line to the wall outlet and the server.
5
k32 kg (70.5 lbs)
k55 kg (121.2 lbs)
CAUTION:
Use safe lifting practices when lifting your machine.
5. If you are installing the rack model in the rack for the first time, go to “Installing
the Server in the Rack Enclosure” on page 100, and then go to “Updating the
Server Configuration” on page 81. Otherwise, continue with the following
instructions to secure the rack model in the rack.
a. Slide the rack model into the rack.
b. Locate the screws that you removed in step 3 on page 46.
c. Insert the screws through the bracket, mounting rail, and cage nut.
What to do next
When you have completed installing the cover and cables, go to “Updating the
Server Configuration” on page 81.
80
Netfinity 5000 Server Hardware Information and Procedures
Updating the Server Configuration
Updating the Server Configuration
When you start your server for the first time after you add or remove an internal
option or an external small computer systems interface (SCSI) device, you might
see a message telling you the configuration has changed. You might need to
install device drivers (required only if the option has a device driver). Refer to the
documentation that comes with your option for information about installing any
required device drivers.
Notes:
1. If you remove the last (terminated) SCSI device from the external SCSI cable
connected to the SCSI connector on the back of the server, the server might
not recognize any SCSI devices that are still connected on that SCSI channel
(cable). See Chapter 6, “Solving Problems” for information on correcting this
situation.
2. When a hard disk drive is added and you want to include it in your startup
sequence, use the Start Options selection of the Configuration/Setup Utility
programs (see “Start Options” on page 28).
3. When you install an ISA legacy adapter, you must allocate system resources to
support it (see “Plug and Play” on page 30).
4. You can find the list of supported hardware and software for your server at
http://www.pc.ibm.com/compat on the World Wide Web.
Record the new configuration information in Chapter 7, “Server Records and
Specifications” on page 159.
What to do next
Ÿ Device drivers to install? See the instructions that come with the option to
determine if device drivers are required, and, if so, how to install them.
Ÿ If you do not need to install any device drivers or update the system
configuration, your server is ready to use.
Chapter 4. Installing Options
81
Serial Port Connectors
Serial ports are used to communicate with printers, plotters, external modems,
auxiliary terminals, and other computers. Your server provides two serial ports (A
and B), and a special type of serial port (Management Port C, described on the
next page). You can add more serial ports by installing a serial adapter in one of
the expansion slots.
Note: Serial port A can be shared by the system-management processor and
operating system. Serial port B is used by the operating system only.
Management port C is controlled exclusively by the system-management
processor, cannot be used by the operating system, and cannot be
configured using the Configuration/Setup Utility program. See the
“Advanced System Management Information” section of this Server Library
for information about configuring serial ports A and C.
Serial ports transfer data asynchronously; they can transmit any number of bits at
any time, with no restriction on the duration of the pauses between characters.
The serial ports transmit and receive data and commands at a rate of 300 bits per
second (bps) up to 115 200 bps. The bits-per-second measurement is commonly
referred to as the baud rate.
Each of the two serial connectors provided on your Netfinity 5000 server uses a
9-pin, D-shell connector.
5
1
6
9
Table 4 shows the pin-number assignments for the serial port connectors. The
pin-number assignments conform to the industry standard.
Table 4. Serial Port Connector Pin-Number Assignments
82
Pin
Signal
Pin
Signal
1
2
3
4
5
Data carrier detect
Receive data
Transmit data
Data terminal ready
Signal ground
6
7
8
9
Data set ready
Request to send
Clear to send
Ring indicator
Netfinity 5000 Server Hardware Information and Procedures
Management Port C
Your server has a dedicated systems management I/O port. This port can be used
to attach a modem that is dedicated to communication with the
system-management processor.
The connector on the back of the server and the pin-number assignments are the
same as for the serial ports.
5
1
6
9
Table 4 on page 82 shows the pin-number assignments for the serial port
connectors. The pin-number assignments conform to the industry standard.
Chapter 4. Installing Options
83
Parallel Port Connector
Parallel ports are used to communicate with printers and other devices, such as
some CD-ROM and tape drives. Your server provides one 25-pin, D-shell
connector on the back of the server.
1
13
25
14
This parallel port connector conforms to the Institute of Electrical and Electronics
Engineers (IEEE) Standard 1284. There are three standard modes of operation:
Ÿ Standard Parallel Port (SPP)
Ÿ Enhanced Parallel Port (EPP)
Ÿ Extended Capability Port (ECP)
Table 5 shows the pin-number assignments for the parallel port connector. The
signal names for all three modes are shown. SPP and ECP signal names are the
same; EPP signal names that are different are shown in parentheses.
Table 5. Parallel Port Connector Pin-Number Assignments
84
Pin
Signal
Pin
Signal
1
2
3
4
5
6
7
8
9
10
11
12
13
-STROBE (-WRITE)
Data 0
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7
-ACK
BUSY (-WAIT)
PE
SLCT
14
15
16
17
18
19
20
21
22
23
24
25
-AUTO FD (-DSTRB)
-ERROR
-INIT
-SLCT IN (-ASTRB)
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Netfinity 5000 Server Hardware Information and Procedures
Video Port Connector
The video port is where you can attach a video monitor to your Netfinity 5000
server. Your server provides a 15-pin video port connector.
6
1
11
5
15
10
Table 6 shows the pin-number assignments for the video port connector.
Table 6. Video Port Connector Pin-Number Assignments
Pin
Signal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Red
Green or monochrome
Blue
Not connected
Ground
Red ground
Green ground or monochrome ground
Blue ground
+ 5 v (DDC power)
Ground
Not connected
Display data channel (DDC data)
Horizontal synchronization (Hsync)
Vertical synchronization (Vsync)
Display data channel (DDC clock)
Chapter 4. Installing Options
85
Keyboard and Mouse Connectors
Your server provides one keyboard port and one auxiliary-device port. An auxiliary
device can be a mouse or other pointing device.
6
5
4
3
2
1
Table 7 shows the pin-number assignments for the keyboard and auxiliary-device
port connectors.
Table 7. Keyboard and Auxiliary-Device Port Connectors Pin-Number Assignments
86
Pin
Signal
1
2
3
4
5
6
Data
Not connected
Ground
+5 V dc
Clock
Not connected
Netfinity 5000 Server Hardware Information and Procedures
SCSI Connectors
Your server comes with a 16-bit UltraSCSI controller on the system board, which
provides two independent SCSI channels. This controller has two 68-pin, shielded,
high-density connectors: one internal, on the controller, and one external, on the
back of the server. You can use these connectors to install an additional internal
SCSI device in your server or to attach up to fifteen external SCSI devices to your
server.
Internal SCSI Connector
A 2-drop, 68-pin (16-bit) cable is installed in your server. One drop is connected to
the backplane, the other drop can connect to an additional SCSI removable media
device (not a hard disk drive). This cable is connected to the internal connector for
the 16-bit UltraSCSI controller. You can use this cable to install an additional
internal SCSI device in your server.
External SCSI Connector
To attach an external SCSI device to your server, connect an external SCSI cable
from the SCSI device to the SCSI connector on the back of the server. Ensure that
the last device on the external SCSI cable is terminated.
Chapter 4. Installing Options
87
Table 8 shows the pin-number assignments for the 68-pin SCSI connectors.
Table 8. The 68-Pin SCSI Port Connector Pin-Number Assignments
88
Pin
Signal
Pin
Signal
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Terminal power
Terminal power
Reserved
Ground
Ground
Ground
Ground
Ground
Not connected
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
Data 12
Data 13
Data 14
Data 15
Data P1
Data 0
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7
Data P0
Reserved
-PRSN
Terminal power
Terminal power
Reserved
Ground
-Attention
Ground
-Busy
-Acknowledge
-Reset
-Message
-Select
-Control/Data
-Request
-Input/Output
Data 8
Data 9
Data 10
Data 11
Netfinity 5000 Server Hardware Information and Procedures
Universal Serial Bus Ports
The universal serial bus (USB) is an emerging serial interface standard for
telephony and multimedia devices. Each USB port is a single connector for
devices that previously used serial, parallel, keyboard, mouse, and game ports.
USB technology uses Plug and Play technology to determine which type of device
has been attached to the connector. Each USB device is accessed by a unique
USB address. A device called a hub is used to convert a single USB connector
into multiple attachment points. A hub has multiple ports where peripherals can be
attached. USB provides 12 megabits-per-second (Mbps) bandwidth with a
maximum of 63 peripherals and a maximum signal distance of five meters (16 feet
4.9 inches) per segment.
Note: If more than one USB device is to be attached, the devices must be
connected to a hub. Your Netfinity 5000 server does not support a
keyboard attached to the system USB port.
Your Netfinity 5000 server comes with two USB ports. Table 9 shows the
pin-number assignments for the USB port connectors.
Table 9. USB Port Connector Pin-Number Assignments
Pin
Signal
1
2
3
4
VCC
−Data
+Data
Ground
Chapter 4. Installing Options
89
Ethernet Connector
The system board in your Netfinity 5000 server contains an Ethernet controller. The
controller has an external RJ-45 connector on the rear of the server that is used
with a category 3, 4, or 5 twisted-pair cable. The connector enables an Ethernet
network to attach to the internal transceiver in your server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
See “Configuring the Ethernet Controller” on page 32 for additional information
about the Ethernet controller.
Table 10 shows the pin-number assignments for the RJ-45 connector. These
assignments apply to both 10BASE-T and 100-BASETX devices.
10BASE-T or 100 BASE-TX
UTP Cable
1
2
RJ-45 Modular Plug Connector
3
Pins
6
Table 10. Ethernet Connector Pin-Number Assignments
90
Pin
Signal
Pin
Signal
1
2
3
4
Transmit data+
Transmit data−
Receive data+
Reserved
5
6
7
8
Reserved
Receive data−
Reserved
Reserved
Netfinity 5000 Server Hardware Information and Procedures
Installing the Server in a Rack Enclosure.
Chapter 5. Installing a Server in a Rack Enclosure
This chapter provides instructions for installing a Netfinity 5000 server rack model in
a server rack enclosure.
Ÿ If you have a rack model, your server comes with the necessary rack mounting
hardware. Review the preinstallation information in “Before You Begin” on
page 92; then, continue at “Installing the Rack Model in a Rack Enclosure” on
page 94.
Ÿ If your Netfinity 5000 server is a tower model and you want to install it as a
rack model in a server rack enclosure, you must order the Netfinity Rack Mount
Kit. This kit contains the appropriate front, top, and bottom covers, in addition to
the brackets and the cable-management arm that you need to install the server
into the rack. Follow the instructions that are included in the Rack Mount Kit.
This chapter contains:
Before You Begin . . . . . . . . . . . . . . . . . . .
Installing the Rack Model in a Rack Enclosure . .
Preparing the Server . . . . . . . . . . . . . . .
Preparing the Rack Enclosure . . . . . . . . . .
Installing the Server in the Rack Enclosure . .
Removing the Rack Model from a Rack Enclosure
 Copyright IBM Corp. 1998, 1999
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . .
92
94
94
96
100
102
91
Before You Begin
Before You Begin
Ÿ You will need the following items:
–
–
–
–
Flat-blade screwdriver
8-inch adjustable wrench or pliers
Tape
Pencil
Some of the installation procedures require two people.
Ÿ Before you begin to install your server in the rack enclosure, review the safety
and handling guidelines specified under “Safety Information Statements” on
page vii, “Electrical Safety” on page 41, and “Handling Static-Sensitive
Devices” on page 42. These guidelines will help you work safely while working
with your server and options.
Ÿ Review the documentation that comes with your rack enclosure for additional
safety, cabling, and operating considerations.
Ÿ To ensure cabinet stability, install the servers starting from the bottom of the
rack enclosure.
Note: If you are installing different server models in the rack enclosure, install
the heaviest models in the lower part of the rack enclosure.
Ÿ Ensure that you plan the rack enclosure installation within the guidelines for:
–
–
–
–
Heat generation
Electrical requirements
Air flow
Mechanical loading
Ÿ Verify that the rack enclosure can meet the rack model operating parameters,
as detailed in Table 11 on page 93.
92
Netfinity 5000 Server Hardware Information and Procedures
Before You Begin
Size
Electrical Input
– Depth: 560 mm (22.05 in.)
– Height: 230 mm (9.06 in.)
– Width: 420 mm (16.54 in.)
Weight
Ÿ Sine-wave input (50 to 60 Hz) is
required
Ÿ Input voltage:
- Minimum:
– Server on: 10° to 35° C
(50° to 95° F)
Altitude: 0 to 914 m (3000 ft.)
– High range:
Ÿ Humidity:
- Maximum: 265 V ac
– Input kilovolt-amperes (kVA)
approximately:
- Minimum configuration as
shipped: 0.08 kVA
- Maximum configuration:
0.52 kVA
Total Power Available for Drives
Ÿ Nominal Operating Current allowed:
–
+5 V dc line: 5.3 A
–
+12 V dc line: 5.0 A
– Server on: 8% to 80%
– Server off: 8% to 80%
Ÿ Maximum altitude: 2133 m
(7000 ft)
– Maximum configuration:
860 Btu (251 watts)
Acoustical Noise Emissions Values
Ÿ Sound power, idling
- Minimum: 180 V ac
– Server on: 10° to 32° C
(50° to 90° F)
Altitude: 914 m (3000 ft.) to
2133 m (7000 ft.)
– Server off: 10° to 43° C
(50° to 110° F)
Maximum Altitude: 2133 m
(7000 ft.)
90 V ac
- Maximum: 137 V ac
Ÿ Air temperature:
Ÿ Approximate heat output in British
Thermal Units (Btu) per hour:
– Minimum configuration:
350 Btu (102 watts)
– Low range:
Ÿ Typical server as shipped: 39 kg
(85.8 lb)
Environment
Heat Output
– 6.2 bel for open bay system
(no hard disk drives installed)
– 6.3 bel for system with one
hard disk drive installed)
Ÿ Sound power, operating
– 6.2 bel for open bay system
(no hard disk drives installed)
– 6.3 bel for system with one
hard disk drive installed)
Ÿ Sound pressure, idling
– 47 dBa for open bay system
(no hard disk drives installed)
– 48 dBa for system with one
hard disk drive installed)
Ÿ Sound pressure, operating
– 47 dBa for open bay system
(no hard disk drives installed)
– 48 dBa for system with one
hard disk drive installed)
Table 11. Netfinity 5000 Server Operating Specifications
Chapter 5. Installing a Server in a Rack Enclosure
93
Installing the Rack Model in a Rack Enclosure
Installing the Rack Model in a Rack Enclosure
During this procedure, you must install parts on the rack enclosure and the server.
This process can be divided into three parts:
Ÿ Preparing the server
Ÿ Preparing the rack enclosure
Ÿ Installing the server into the rack enclosure
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42, and the safety information in your rack enclosure
documentation.
Ÿ Turn off the server, if it is on.
Ÿ Refer to your rack enclosure documentation for additional information on
preparing the rack.
Preparing the Server
In this section, you will use the following parts:
Ÿ One cable arm bracket
Ÿ The inner slide from two slide bracket assemblies
Ÿ 6 pan-head short screws (M4 by 5 mm)
5
k32 kg (70.5 lbs)
k55 kg (121.2 lbs)
CAUTION:
Use safe lifting practices when lifting your machine.
Attention:
To avoid damage to internal components, use only the pan-head short screws (M4
by 5 mm) included with the Rack Mount Kit.
94
Netfinity 5000 Server Hardware Information and Procedures
Installing the Rack Model in a Rack Enclosure
To prepare the Netfinity 5000 server for installation in a rack enclosure:
1. Attach the cable-arm bracket to the rear of the server.
a. Remove the two screws at the left of the primary power supply.
b. Align the cable-arm bracket with the screw holes, keeping the solid arm of
the bracket toward the side of the server. Make sure the openings in the
bracket align with the power supply LEDs and the fan.
c. Attach the bracket with the two screws you removed in step 1a.
2. Attach the inner slide section of each slide rail to the side of the server.
a. Pull the inner slide until the safety latch locks.
b. Press the safety latch; then, pull the inner slide firmly until it detaches from
the outer slide rail.
c. Align the holes on the inner slide with the holes on sides of the server;
then, attach the slide with three pan-head short screws (M4 by 5 mm).
Chapter 5. Installing a Server in a Rack Enclosure
95
Installing the Rack Model in a Rack Enclosure
Preparing the Rack Enclosure
In this section, you will use the following parts:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Two slide bracket assemblies
Two slide rails (fitted to system unit)
One cable-management arm
Ten long screws (M6 by 16 mm)
Ten cage nuts
Installation template
Attention:
To ensure cabinet stability, plan the installation of servers in the rack enclosure
starting from the bottom.
Note: This procedure requires two people.
To attach the mounting hardware to the rack enclosure:
1. Mark the positions of the slide brackets on the mounting rails on the rack
enclosure.
a. Position the template on the front mounting rail on the rack enclosure,
aligning the holes. Secure the template in place with tape.
b. Mark the holes for the slide brackets and cage nuts. If you prefer, mark all
the cage nut positions on the rack at this time.
c. Carefully remove the tape from the mounting rails, and attach the template
to the rear mounting rails. Mark the locations for the slide brackets and
cage nuts.
Notes:
a. You must align the slide brackets correctly, or the installation cannot be
completed.
b. The slide rails have four screws each to allow for length adjustment.
2. Install the cage nuts in the marked positions as shown.
3. Attach the slide rail to the left side of the rack enclosure.
a. Extend the outer slide rail until the slide bracket is flush against the outside
of the left front mounting rail. Align the slide rail with the cage nuts on the
mounting rail.
96
Netfinity 5000 Server Hardware Information and Procedures
Installing the Rack Model in a Rack Enclosure
b. From the front of the rack enclosure, insert two long screws through the
slide bracket and mounting rail. Press the slide bracket until it is flush with
the outer edge of the mounting rail; then, tighten the screws.
c. Attach the slide bracket to the left rear side of the rack enclosure.
1) Align the holes on the slide bracket with the cage nuts on the rear
mounting rail.
2) From the rear of the rack enclosure, insert two long screws through the
slide bracket and mounting rail; then, tighten the screws.
3) If it was necessary to adjust the length of the slide rails, tighten the
nuts on the slide rail, using pliers, a socket wrench, or an adjustable
wrench.
Chapter 5. Installing a Server in a Rack Enclosure
97
Installing the Rack Model in a Rack Enclosure
4. Attach the slide rail to the right side of the rack enclosure.
a. Extend the outer slide rail until the slide bracket is flush against the outside
of the right front mounting rail. Align the slide bracket with the cage nuts
on the mounting rail.
b. From the front of the rack enclosure, insert two long screws through the
slide bracket and mounting rail. Press the slide rail so that it is flush with
the outer edge of the mounting rail and tighten the screws.
c. Attach the slide bracket to the right rear of the rack enclosure.
1) Align the holes on the bracket with the cage nuts on the rear mounting
rail.
2) From the rear of the rack enclosure, insert a long screw through holes
in the slide bracket and mounting rail; then, tighten the screws.
5. Attach the cable-management arm to the right rear of the rack enclosure.
a. Align the holes on the cable-management arm mounting panel with the
cage nuts on the rear mounting rail.
98
Netfinity 5000 Server Hardware Information and Procedures
Installing the Rack Model in a Rack Enclosure
b. From the rear of the rack enclosure, insert a long screw through the holes
in the cable-management arm mounting panel and cage nut; then, tighten
the screws.
Notes:
1) You can choose to wait to attach the cable-management arm to the
rack until after you have attached the other end of the
cable-management arm to the server.
2) To facilitate alignment of the cable-management arm, be sure to insert
the screws through the first and fourth holes, as shown.
Chapter 5. Installing a Server in a Rack Enclosure
99
Installing the Rack Model in a Rack Enclosure
Installing the Server in the Rack Enclosure
In this section, you will use the following parts:
Ÿ
Ÿ
Ÿ
Ÿ
Four long screws (M6 by 16 mm)
Two cage nuts
One cable-management arm
Cable ties
To install the server into the rack enclosure:
1. If you have not done so already, install a cage nut in each front mounting rail in
the marked positions, as shown.
2. Position the Netfinity 5000 server horizontally, with the 3.5-inch drive bays on
the top.
3. Align the inner slides on the sides of the server with the slide rails; then, slide
the server onto the outer slide, until the slide rails click into place.
Note: When the rack model is fully extended, safety latches on the slide rails
lock into place. This prevents the server from being accidentally pulled
out too far and dropped. To release the safety latch, press in.
4. Press the safety latches and slide the rack model about halfway into the rack
enclosure.
100
Netfinity 5000 Server Hardware Information and Procedures
Installing the Rack Model in a Rack Enclosure
5. Attach the cable-management arm to the cable-arm bracket, using two long
(M6 by 16 mm) screws.
6. If you have not done so already, attach the cable-management arm to the rack
as described in steps 5a on page 98 and 5b on page 99.
7. Attach the monitor, keyboard, and power cables to the corresponding
connectors on the server. Refer to the rack enclosure documentation for
instructions.
8. Attach the cables to the cable-management arm using the cable ties provided.
Note: Be sure to route the cables above the top edge or below the bottom
edge of the cable-management arm, to avoid overstressing the cables.
9. Secure the rack model in the rack enclosure.
Chapter 5. Installing a Server in a Rack Enclosure
101
Removing the Rack Model from a Rack Enclosure
a. Slide the rack model into the rack enclosure.
b. Secure the server to both sides of the rack enclosure by inserting a long
screw (M6 by 16 mm) through the chassis bracket, mounting rail, and cage
nut.
10. To complete the installation, refer to the documentation that comes with the
rack enclosure.
Removing the Rack Model from a Rack Enclosure
In some configurations, installing options in the rack model might be more
convenient if you remove the server from the rack enclosure. For example, you
might prefer to remove the server if you are installing an internal drive in a rack
model that is installed in the bottom bay in a rack enclosure.
Before you begin
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Turn off the server.
Ÿ Follow any additional installation and safety instructions that come with the
rack.
5
k32 kg (70.5 lbs)
CAUTION:
Use safe lifting practices when lifting your machine.
102
Netfinity 5000 Server Hardware Information and Procedures
k55 kg (121.2 lbs)
Removing the Rack Model from a Rack Enclosure
To remove the Netfinity 5000 server from a rack enclosure:
1. Remove the screws from each front bracket. Set the screws aside for later
use.
2. Slide the server out of the rack.
3. If you have a modem or fax machine attached to the server, disconnect the
telephone line from the wall outlet and the server.
Note: If you are in the United Kingdom, you must perform this step before
disconnecting the power cord.
4. Disconnect all cables and power cords from the rear of the server.
5. Remove the two screws from the cable-arm bracket.
6. Press the safety release latch on each slide rail.
7. Lift the server at a slight angle, and pull it from the slide rails. Then place the
server on a flat, nonconductive surface.
Chapter 5. Installing a Server in a Rack Enclosure
103
Removing the Rack Model from a Rack Enclosure
104
Netfinity 5000 Server Hardware Information and Procedures
Chapter 6. Solving Problems
Server problems can be caused by the hardware, the software, or a user error. An
example of a user error is pressing the wrong key on the keyboard.
You can check the hardware by using the diagnostic test programs and the
information in this chapter.
Note: When you run the diagnostic test programs, a single problem can cause
several error messages to occur. When this happens, work to correct the
cause of the first error message. After the cause is corrected, the other
error messages probably will not occur the next time you run the tests.
If the hardware is OK and you have not made an error, you might have a software
problem. If you suspect that you have a software problem, refer to the information
that comes with that software package.
This chapter contains:
Diagnostic Tools Overview . . . . . . . . . . . . . . . . . . . . . .
Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Test Programs . . . . . . . . . . . . . . . . . . . . .
Power-On Self-Test (POST) . . . . . . . . . . . . . . . . . . . .
POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . .
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . .
Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Test Programs . . . . . . . . . . . . . . . . . . . . . . .
Navigating Through the Diagnostic Tests . . . . . . . . . . . .
Running Diagnostic Test Programs . . . . . . . . . . . . . . . .
Viewing the Test Log . . . . . . . . . . . . . . . . . . . . . . . .
Power-on Self Test (POST) Messages . . . . . . . . . . . . . . .
POST Message Table . . . . . . . . . . . . . . . . . . . . . . .
Power-on Self-Test (POST) Beep Codes . . . . . . . . . . . . . .
POST Beep Code Descriptions . . . . . . . . . . . . . . . . . .
POST Beep Code Table . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Messages
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Diagnostic Message Tables . . . . . . . . . . . . . . . . . . . .
Failed Diagnostic Messages . . . . . . . . . . . . . . . . . . . .
Failed Diagnostic Messages That Prevent Proper Testing
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SCSI Messages
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SCSI Message Table . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Controller Messages
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Novell NetWare or IntraNetWare Server ODI Driver Messages
NDIS 2.01 (OS/2) Driver Messages . . . . . . . . . . . . . . . .
NDIS 4.0 (Windows NT) Driver Messages . . . . . . . . . . . .
UNIX Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting the 10/100 Mbps Ethernet Controller . . . . .
Resolving Configuration Conflicts
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Resolving Memory-Address Conflicts . . . . . . . . . . . . . . .
Changing the Software Configuration Setup . . . . . . . . . . .
Changing the Hardware Configuration Setup . . . . . . . . . .
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Identifying Problems Using Status LEDs
Power Supply LEDs . . . . . . . . . .
LED Diagnostics . . . . . . . . . . . .
Recovering BIOS . . . . . . . . . . . . .
Checking the System for Damage . . .
After Dropping It . . . . . . . . . . . .
After Spilling Liquid on It . . . . . . .
Replacing the Battery . . . . . . . . . .
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Netfinity 5000 Server Hardware Information and Procedures
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Diagnostic Tools Overview
Diagnostic Tools Overview
The following tools are available to help identify and resolve hardware-related
problems:
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LEDs on the system board, power supplies, and Ethernet adapters
Diagnostic test programs
Power-on self-test (POST)
POST beep codes
Error messages
Troubleshooting charts
Option diskettes
Diagnostic LEDs
When a system error occurs, the relevant LEDs on the system board are lighted to
identify where the errors are (see “System Board LEDs” on page 166). When you
see the System Error LED illuminated on the operator LED (status) panel on the
front of the server, check the LEDs on the power supplies and at any Ethernet
adapters, then open the cover and see which LEDs are illuminated on the system
board.
Diagnostic Test Programs
The server diagnostics test programs are stored in nonvolatile random-access
memory (NVRAM) on the system board. These programs are the primary method
of testing the system board, memory, and other standard features of your Netfinity
5000 server. You can also use them to test some external devices.
Also, if you cannot determine whether a problem is caused by the hardware or by
the software, you can run the test programs to confirm that the hardware is working
properly.
The server diagnostic test programs can identify most problems associated with
major components of your server: the system board, Ethernet controller, video
controller, RAM, diskette drive, serial port, parallel port, keyboard, and mouse.
You can start the diagnostic test programs from the Startup panel, when the
message Press F2 for Diagnostics appears. Test options let you batch groups of
tests, specify test parameters (for example, which memory DIMM you want to test),
and specify the number of passes that you want to run (one through continuous).
You can also view the server configuration information from the Diagnostic Utility
menu. For example, you can view the interrupt request (IRQ) and direct memory
access (DMA) assignments, memory usage, device drivers, and so on.
Chapter 6. Solving Problems
107
Diagnostic Tools Overview
Power-On Self-Test (POST)
When you turn on the server, it performs a series of tests to check the operation of
server components and some options. This series of tests is called the power-on
self-test, or POST.
POST does the following:
Ÿ Checks the operation of some basic system-board operations
Ÿ Checks the memory
Ÿ Compares the current server configuration with the stored server configuration
information
Ÿ Configures PCI adapters
Ÿ Starts the video operation
Ÿ Verifies that drives (such as the diskette, CD-ROM, and hard disk drives) are
connected properly
If you have a power-on password or administrator password set, you must type the
password and press Enter before POST will continue.
While the memory is being tested, the amount of available memory appears on the
screen. These numbers advance as the system progresses through POST and the
final number that appears on the screen represents the amount of memory
available. If POST finishes without detecting any problems, a single beep sounds
and the first screen of your operating system or application program appears.
If POST detects a problem, an error message appears on your screen. A single
problem can cause several error messages to appear. When this occurs, work to
correct the cause of the first error message. After the cause is corrected, the other
error messages probably will not appear the next time you turn on the system.
POST Beep Codes
POST generates beep codes to indicate successful completion or the detection of
an error.
Ÿ One beep indicates successful completion of POST.
Ÿ More than one beep indicates that POST detected an error. For more
information, see “Power-on Self-Test (POST) Beep Codes” on page 120.
Error Messages
Error messages indicate that a problem exists; they are not intended to be used to
identify a failing part. Troubleshooting and servicing of complex problems indicated
by error messages should be performed by a trained service technician.
Hardware error messages that occur can be text, numeric, or both. Messages
generated by your software generally are text messages, but they also can be
numeric.
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Netfinity 5000 Server Hardware Information and Procedures
Diagnostic Test Programs
POST Error Messages and Beep Codes
POST error messages and beep codes occur during startup when POST finds a
problem with the hardware or detects a change in the hardware configuration. For
more information, see pages 120 through 122.
Diagnostic Error Messages
Diagnostic error messages occur when a test finds a problem with the server
hardware. These error messages are alphanumeric and they are saved in the Test
Log. For more information, see pages 123 through 132.
Software-Generated Error Messages
These messages occur if a problem or conflict is found by an application program,
the operating system, or both. Messages are generally text messages, but they
also can be numeric. For information about these error messages, refer to the
documentation that comes with your software.
Troubleshooting Charts
The charts under “Troubleshooting Charts” on page 141 list symptoms of problems
(for example, a symptom might be “The mouse is not working.”), along with steps to
correct the problems.
Option Diskettes
An optional device or adapter might come with an Option Diskette. Option
Diskettes usually contain option-specific diagnostic test programs or configuration
files.
If your optional device or adapter comes with an Option Diskette, follow the
instructions that come with the option. Different instructions apply depending on
whether the Option Diskette is startable or not.
Diagnostic Test Programs
This section includes useful information about navigating through the diagnostic test
programs, as well as procedures for starting and stopping them. These programs
are designed to test the IBM Netfinity 5000 server. If you want to test a non-IBM
product, refer to the information that comes with that product.
You can start the diagnostic test programs from the Startup panel, when the
message Press F2 for Diagnostics appears.
Note: When you run the diagnostic test programs, a single problem can cause
several error messages to occur. When this happens, work to correct the
cause of the first error message. After the cause is corrected, the other
error messages probably will not occur the next time you run the tests.
Chapter 6. Solving Problems
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Diagnostic Test Programs
Navigating Through the Diagnostic Tests
Error messages in the Test Log are stored by diagnostic test session. A diagnostic
test session is defined as running one, all, or a selection of tests, one or more
times. You can use the following keys to maneuver within the test program:
Enter
Selects an item.
Down Arrow (↓)
Moves the cursor down.
Up Arrow (↑)
Moves the cursor up.
Left Arrow (←)
Toggles test selection between Yes and No.
Right Arrow (→)
Toggles test selection between Yes and No.
Page Down (PgDn) Moves to the next diagnostic test session in the log (if any).
Page Up (PgUp)
Moves to the previous diagnostic test session in the log (if
any).
F1
Displays the appropriate Help information. Use the Up Arrow
(↑) or Down Arrow (↓) key to scroll through the information.
Pressing F1 from within a Help screen provides a help index
from which you can select different categories. Pressing Esc
exits Help and returns to where you left off.
Esc
Returns to the previous menu.
Running Diagnostic Test Programs
When you start the diagnostic test programs from the Diagnostic Utility menu, you
can select the tests, the way the tests run, and the number of times the tests run.
Notes:
1. To run the diagnostic test programs, you must start the server with the highest
level password.
That is, if you enter the power-on password, and an administrator password is
set, you cannot run the test programs. You can only view the error messages
in the test log.
If an administrator password is set, you must enter the administrator password
to run the diagnostic test programs.
2. If the server stops during testing and you cannot continue, restart the server
and try running the tests again. If the problem persists, have the system
serviced.
3. If the diagnostic tests do not find a problem, see “Troubleshooting” on
page 141 and look for the problem symptom.
4. You might have to install a wrap connector on your active parallel, serial, or
Ethernet port to obtain accurate test results for these ports. If you do not have
a wrap connector, contact your IBM reseller or IBM marketing representative.
5. You might need a scratch diskette to obtain accurate test results when testing
the diskette drive.
6. The keyboard and mouse tests assume that a keyboard and mouse are
attached to the server.
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Netfinity 5000 Server Hardware Information and Procedures
Diagnostic Test Programs
To start the diagnostic tests:
1. Turn on the server and watch the screen.
If the system is turned on already, shut down your operating system and restart
the server.
2. When the message Press F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the system prompts
you for it. Type in the appropriate password; then, press Enter.
3. The Diagnostic Programs screen appears.
4. Select Extended or Basic from the top of the screen.
5. Select the test you want to run from the list that appears; then, follow the
instructions that appear on the screen. The actions available include specifying
the options for the tests to be run, such as the number of times to run the test,
whether to stop on error, or whether to use a predefined overlay that describes
the tests to be run.
When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen.
Also, you can view server configuration information (such as system
configuration, memory contents, interrupt request (IRQ) use, direct memory
access (DMA) use, device drivers, and so on) by selecting Hardware Info from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software
problem, refer to the information that comes with the software package.
Viewing the Test Log
If you are already running the diagnostic programs, continue with step 4 in this
procedure.
To view the Test Log:
1. Turn on the server and watch the screen.
If the system is turned on already, shut down your operating system and restart
the server.
2. When the message Press F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the system prompts
you for it. Type in the appropriate password; then, press Enter.
3. The Diagnostic Programs screen appears.
4. Select Utility from the top of the screen.
5. Select View Test Log from the list that appears; then, follow instructions on the
screen.
6. Press Esc to return to the Diagnostic Programs screen.
7. Select Quit from the top of the screen; then, select Exit Diags to exit from the
diagnostic programs. The server restarts.
Chapter 6. Solving Problems
111
POST Messages
Power-on Self Test (POST) Messages
The following table shows error messages that can appear on the screen during the
power-on self-test (POST).
Notes:
1. The actions for some of the messages require you to run the
Configuration/Setup Utility. For information about using these programs, see
“Using the Configuration/Setup Utility” on page 22.
2. If a password prompt appears with a POST message, type the administrator or
power-on password; then, press Enter.
POST Message Table
POST Message
062
Description
The Netfinity 5000 server failed to boot on three consecutive attempts.
All caches are disabled. This can be caused by repeatedly turning the Netfinity
5000 server on and then off or resetting the Netfinity 5000 server.
Action: Start the Configuration/Setup Utility program and verify that all settings are
correct. (See “The Configuration/Setup Utility.”) Use the Cache Control selection
in the Advanced Setup menu of the Configuration/Setup Utility program to enable
the caches. (See “Advanced Setup” on page 28.)
If the problem persists, have the system serviced. When the problem is corrected,
make sure to enable the caches.
101
102
An error occurred during the system board and microprocessor test.
106
An error occurred during the system board and microprocessor test.
Action: Have the system serviced.
Action: Have the system serviced.
114
An adapter read-only memory (ROM) error occurred.
Action: Remove the options. If you can start the server without the options
installed, reinstall each option one at a time and retest after each is reinstalled.
When an option fails, replace it.
If you cannot isolate and correct the problem, have the system serviced.
129
An error was detected in the L1 cache of one of the microprocessors.
Action:
1. If you just installed a microprocessor, verify that the microprocessor is installed
and seated correctly.
2. If the problem persists, check to see if the system has isolated the problem to a
microprocessor:
Ÿ If the System Error LED on the information LED panel is on, check to see if
any Microprocessor Error LEDs on the system board are on (see “System
Board LEDs” on page 166).
– If a Microprocessor LED is on, run the diagnostic program for the
microprocessor indicated by the LED (if the secondary microprocessor
error LED is on, run the Alt. CPU diagnostic program). If the tests fail,
replace the microprocessor.
– If the microprocessor tests do not fail, have the system serviced.
Ÿ If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information on the microprocessor error.
If the problem persists, have the system serviced.
151
A real-time clock (RTC) error occurred.
Action: Have the system serviced.
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Netfinity 5000 Server Hardware Information and Procedures
POST Messages
POST Message
161
Description
The real-time clock battery has failed.
Action: Have the system serviced or replace the battery yourself. For additional
information, see “Replacing the Battery” on page 157 and “Lithium Battery Notice”
on page ix before you attempt to change the battery.
You can use the server until you replace the battery. However, you must run the
Configuration/Setup utility programs and set the time and date and other custom
settings each time you turn on the server.
162
A change in device configuration occurred. This error occurs under one or more of
the following conditions:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
A new device has been installed.
A device has been moved to a different location or cable connection.
A device has been removed or disconnected from a cable.
A device is failing and is no longer recognized by the server as being installed.
An external device is not turned on.
An invalid checksum is detected in the battery-backed memory.
Action: Verify that all external devices are turned on. You must turn on external
devices before turning on the server.
If you did not add, remove, or change the location of a device, a device is probably
failing. Running the diagnostic test programs might isolate the failing device, but
you must have the system serviced.
163
The time of day has not been set.
Action: Set the correct date and time. If the date and time are set correctly and
saved, but the 163 error message reappears, have the system serviced.
The server can be used until the system is serviced, but any application programs
that use the date and time will be affected.
164
A change in the memory configuration occurred. This message might appear after
you add or remove memory.
Note: The server can be used with decreased memory capacity.
Action:
1. If POST error message 289 also occurred, follow the instructions for that error
message first.
2. If you have installed or removed memory, run the Configuration/Setup Utility
program; then, exit, saving the new configuration settings. For information
about using the Configuration/Setup utility programs, see “Using the
Configuration/Setup Utility” on page 22.
If the message appears again, shut down the Netfinity 5000 server, reseat the
memory modules, and restart the Netfinity 5000 server.
3. If the problem persists, check to see if the system has isolated the problem to a
memory module:
Ÿ If the System Error LED on the information LED panel is on, check the
DIMM Error LEDS next to the memory sockets on the system board (see
“System Board LEDs” on page 166). If a DIMM Error LED is on, run the
diagnostic program for the memory.
– If the tests fail, replace the DIMM. If the problem persists after you
replace the DIMM, have the system serviced.
– If the memory tests do not fail, have the system serviced.
Ÿ If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information on the memory error.
If the problem persists, have the system serviced.
175
A vital product data (VPD) error occurred.
Action: Have the system serviced.
Chapter 6. Solving Problems
113
POST Messages
POST Message
Description
176
177
178
A security hardware error occurred.
184
The power-on password information stored in your server has been removed.
Action: Check for indications that someone has tampered with the server. If no
one has tampered with the server, have the system serviced.
Action: From the Configuration/Setup Utility program main menu, select System
Security. Then, follow the instructions on the screen. For information about using
the Configuration/Setup utility programs, see “Using the Configuration/Setup Utility”
on page 22.
If this information cannot be restored, have the system serviced.
185
A power failure damaged the stored information about the drive-startup sequence.
Action: From the Configuration/Setup Utility program main menu, select Start
Options; then, follow the instructions on the screen. For information about using
the Configuration/Setup utility programs, see “Using the Configuration/Setup Utility”
on page 22.
If this information cannot be restored, have the system serviced.
186
A system board or hardware error occurred.
Action: Have the system serviced.
187
The VPD serial number is not set.
Action: The system serial number is set in the VPD EEPROM at the time of
manufacturing. If the system board has been replaced, the system serial number
will be invalid and should be set. From the main menu of the Configuration/Setup
Utility program, select System Information, then select Product Data. If the
problem persists, have the system serviced.
188
A vital product data (VPD) error occurred.
Action: Have the system serviced.
189
An attempt has been made to access the server with invalid passwords. After three
incorrect attempts, the server locks up; that is, the logon data fields are no longer
available to the user.
201
An error occurred during the memory controller test. This error can be caused by:
Ÿ
Ÿ
Ÿ
Ÿ
Incorrectly installed memory
A failing memory module
A processor-board problem
A system board problem
Action:
1. If you just installed memory, see “Installing or Removing Memory Modules” on
page 54 to verify that the new memory is correct for your server. Verify that the
memory modules are installed and seated correctly.
2. If the problem persists, check to see if the system has isolated the problem to a
memory module:
Ÿ If the System Error LED on the information LED panel is on, check the
DIMM Error LEDS next to the memory sockets on the system board (see
“System Board LEDs” on page 166). If a DIMM Error LED is on, run the
diagnostic program for the memory.
Ÿ If the tests fail, replace the DIMM. If the problem persists after you replace
the DIMM, have the system serviced.
Ÿ If the memory tests do not fail, have the system serviced.
3. If no error LED is on, the error logs in the Configuration/Setup Utility program
might provide additional information on the memory error.
If the problem persists, have the system serviced.
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Netfinity 5000 Server Hardware Information and Procedures
POST Messages
POST Message
229
Description
An error was detected in the L2 cache of one of the microprocessors.
Action:
1. If you just installed a microprocessor, verify that the microprocessor is installed
and seated correctly.
2. If the problem persists, check to see if the system has isolated the problem to a
microprocessor:
Ÿ If the System Error LED on the information LED panel is on, check the
Microprocessor Error LEDs next to the microprocessor sockets on the
system board (see “System Board LEDs” on page 166).
– If a Microprocessor LED is on, run the diagnostic program for the
microprocessor indicated by the LED. If the tests fail, replace the
microprocessor.
– If the microprocessor tests do not fail, have the system serviced.
Ÿ If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information on the microprocessor error.
If the problem persists, have the system serviced.
289
An error occurred during POST memory tests and a failing DIMM was disabled.
Note: The Netfinity 5000 server can be used with decreased memory.
Action:
1. If you just installed memory, see “Installing or Removing Memory Modules” on
page 54 to verify that the new memory is correct for your server. Verify that the
memory modules are installed and seated correctly. Start the
Configuration/Setup Utility program (see “The Configuration/Setup Utility” on
page 21). In the Advanced Setup menu, select Memory Settings and enable
the DIMM. (See “Advanced Setup” on page 28.)
2. If the problem persists, try the DIMM in a different memory socket. If the error
occurs in the new location, the DIMM is faulty; replace the failing DIMM.
Otherwise, have the system serviced.
301
303
An error occurred during the keyboard and keyboard controller test. These error
messages also might be accompanied by continuous beeping.
Action: Ensure that:
1. Nothing is resting on the keyboard and pressing a key.
2. No key is stuck.
3. The keyboard cable is connected correctly to the keyboard and to the correct
connector on the server.
Running the diagnostic tests can isolate the server component that failed, but you
must have your system serviced. If the error message remains, have the keyboard,
cable, and system serviced.
Note: If you have just connected a new mouse or other pointing device, turn off
the server and disconnect that device. Wait at least five seconds, and then,
turn on the server. If the error message goes away, replace the device.
604
An error occurred during a diskette drive test.
Action:
1. Verify that the Configuration/Setup utility programs correctly reflect the type of
diskette drive that you have installed.
2. Run the diagnostic tests. If the diagnostic tests fail, have the system serviced.
662
A diskette drive configuration error occurred.
Action: If you removed a diskette drive, make sure that the diskette drive setting is
correct in the Configuration/Setup utility programs. If the setting is not correct,
change it. For information about using the Configuration/Setup utility programs, see
“Using the Configuration/Setup Utility” on page 22.
If the problem persists, have the system serviced.
Chapter 6. Solving Problems
115
POST Messages
POST Message
962
Description
A parallel port configuration error occurred.
Action: If you changed a hardware option, make sure that the parallel port setting
is correct in the Configuration/Setup utility programs. If the setting is not correct,
change it. For information about using the Configuration/Setup utility programs, see
“Using the Configuration/Setup Utility” on page 22.
If the problem persists, have the system serviced.
11xx
An error occurred during the system-board serial port test.
Action: If you have a modem, serial printer, or other serial device attached to your
server, verify that the serial cable is connected correctly. If it is, use the following
procedure:
1. Turn off the server.
2. Disconnect the serial cable from the serial port.
3. Wait five seconds; then, turn on the server.
If the POST error message does not reappear, either the serial cable or the device
is probably failing. See the documentation that comes with the serial device for
additional testing information.
If the POST error message reappears, have the system serviced.
1162
The serial port configuration conflicts with another device in the system.
Action:
1. Make sure the IRQ and I/O port assignments needed by the serial port are
available. (See “The Configuration/Setup Utility” on page 21.)
2. If all interrupts are being used by adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other
adapters to share an interrupt. For information about removing adapters, see
“Installing or Removing Adapters” on page 50. For information about setting
interrupts, see “The Configuration/Setup Utility.”
1600
POST is unable to communicate with the system-management processor.
Action:
1. If the Service Processor Error LED (CR49) on the system board is on, have
your system serviced. (See “System Board LEDs” on page 166 for the location
of the LED.)
2. If the Service Processor Error LED is not on, disconnect the Netfinity 5000
server from all electrical sources, wait for 30 seconds, reconnect the Netfinity
5000 server to the electrical sources, and restart the Netfinity 5000 server.
If the problem persists, have the system serviced.
1601
The Advanced System Management controller BIOS needs to be updated.
Action:
1. Disconnect the server from all electrical sources, wait for 30 seconds, reconnect
the server to the electrical sources, and restart the server.
2. If the problem persists, update the Advanced System Management controller
BIOS. Refer to the “Getting Help Information” section of this Server Library for
information about obtaining updates.
1800
A PCI adapter has requested a hardware interrupt that is not available.
Action:
1. Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup utility programs. If the interrupt resource settings are not
correct, change the settings. See “PCI Bus Control” on page 29.
2. If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other
adapters to share an interrupt. For information about removing adapters, see
“Installing or Removing Adapters” on page 50. For information about setting
interrupts, see see “PCI Bus Control” on page 29.
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POST Message
1801
Description
A PCI adapter has requested memory resources that are not available.
Action:
1. Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup utility programs. If the memory resource settings are not
correct, change the settings. For information about using the
Configuration/Setup utility programs, see “Using the Configuration/Setup Utility”
on page 22.
2. If all memory resources are being used, you might need to remove an adapter
to make memory available to the PCI adapter. For information about removing
adapters, see “Installing or Removing Adapters” on page 50. Disabling the
adapter BIOS on the adapter might correct the error. Refer to the
documentation provided with the adapter.
1802
A PCI adapter has requested an I/O address that is not available, or the PCI
adapter might be defective.
Action:
1. Make sure that the I/O address for the PCI adapter and all other adapters are
set correctly in the Configuration/Setup utility programs. For information about
using the Configuration/Setup utility programs, see “Using the
Configuration/Setup Utility” on page 22.
2. If the I/O port resource settings are correct, the PCI adapter might be defective.
Have the system serviced.
1803
A PCI adapter has requested a memory address that is not available, or the PCI
adapter might be defective.
Action:
1. Make sure that the memory address for all other adapters are set correctly in
the Configuration/Setup utility programs. If the memory resource settings are
not correct, change the settings. For information about using the
Configuration/Setup utility programs, see “Using the Configuration/Setup Utility”
on page 22.
2. If the memory resource settings are correct, the PCI adapter might be defective.
Have the system serviced.
1804
A PCI adapter has requested a memory address that is not available.
Action: If all memory addresses are being used, you might need to remove an
adapter to make memory address space available to the PCI adapter. For
information about removing adapters, see “Installing or Removing Adapters” on
page 50. Disabling the adapter BIOS on the adapter might correct the error. Refer
to the documentation provided with the adapter.
1805
A PCI adapter ROM error occurred.
Action: Remove the PCI adapters. If you can start the server without the
adapters, reinstall each adapter one at a time and retest after each is reinstalled.
When an adapter fails, replace it.
If you cannot isolate and correct the problem, have the system serviced.
1806
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory
below 1 MB.
Action: Remove the PCI adapter that has the PCI bridge. If you can start the
server without the adapter, reinstall and retest the adapter. If the adapter fails,
replace it.
If you cannot isolate and correct the problem, have the system serviced.
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POST Messages
POST Message
1962
Description
No valid startup devices were found. The system cannot find the startup drive or
operating system.
Action: Be sure that the drive you want to start from is in the startup sequence.
1. Select Start Options from the Configuration/Setup utility program main menu.
If you are unable to set the startup sequence, have the system serviced.
2. Check the list of startup devices in the Startup device data fields. Is the drive
you want to start from in the startup sequence?
Yes Exit from this screen; then select Exit Setup to exit the
Configuration/Setup menu. Go to step 3.
No
Follow the instructions on the screen to add the drive; then save the
changes and exit the Configuration/Setup menu. Restart the server.
3. Is an operating system installed?
Yes Turn off the server. Go to step 4.
No
Install the operating system in your server; follow your operating system
instructions to shut down and restart the Netfinity 5000 server.
4. During server startup, watch for messages indicating a hardware problem.
If the same error message appears, have the system serviced.
2400
An error occurred during the video controller (on the system board) test. This error
can be caused by a failing monitor, a failing system board, or, if a video adapter is
installed, a failing video adapter.
Action: Verify that the monitor is connected correctly to the video connector. If the
monitor is connected correctly, have the system serviced.
2462
A video memory configuration error occurred.
Action:
1. Make sure that the monitor cables are correctly and securely connected to the
server.
2. If the problem persists, have the system serviced.
5962
An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive. See
“System Board Connectors” on page 167 for the locations of the cable connectors
on the system board.
If the problem persists, have the system serviced.
8603
An error occurred during the mouse (pointing device) and mouse (pointing device)
controller test. This error can be caused by the addition or removal of a mouse, or
by a failing system board.
Note: This error also can occur if electrical power was lost for a very brief period
and then restored. In this case, turn off the server for at least 5 seconds,
and then, turn it back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the
correct connectors. If they are connected correctly, use the following procedure:
1. Turn off the server.
2. Disconnect the mouse from the server.
3. Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See
the documentation that comes with the mouse for additional testing information. If
the problem remains, have the mouse (pointing device) serviced.
If the POST error message reappears, run the diagnostic tests to isolate the
problem. If the diagnostic tests do not find a problem and the POST error message
remains, have the system serviced.
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POST Message
00019501
Description
Processor 1 is not functioning.
Action: Replace the primary microprocessor. (The Primary Microprocessor Error
LED on the system board will be on. See “System Board LEDs” on page 166 for
the location of the LED.)
If the problem persists, have the system serviced.
00019502
Processor 2 is not functioning.
Action: Replace the secondary microprocessor. (The Secondary Microprocessor
Error LED on the system board will be on. See “System Board LEDs” on page 166
for the location of the LED.)
If the problem persists, have the system serviced.
00019701
Processor 1 failed the built-in self test.
Action: Replace the primary microprocessor. (The Primary Microprocessor Error
LED on the system board will be on. See “System Board LEDs” on page 166 for
the location of the LED.)
If the problem persists, have the system serviced.
00019702
Processor 2 failed the built-in self-test.
Action: Replace the secondary microprocessor. (The Secondary Microprocessor
Error LED on the system board will be on. See “System Board LEDs” on page 166
for the location of the LED.)
If the problem persists, have the system serviced.
01298001
No update data for the processor 1 (the primary microprocessor).
Action: Update the system BIOS to a level that supports the microprocessors
installed in the server. See the “Getting Help Information” section of this Server
Library for information about obtaining updates from the World Wide Web.
01298002
No update data for processor 2 (the secondary microprocessor).
Action: Update the system BIOS to a level that supports the microprocessors
installed in the server. See the “Getting Help Information” section of this Server
Library for information about obtaining updates from the World Wide Web.
01298101
Bad update data for processor 1 (the primary microprocessor).
Action: Update the system BIOS to a level that supports the microprocessors
installed in the server. See the “Getting Help Information” section of this Server
Library for information about obtaining updates from the World Wide Web.
01298102
Bad update data for processor 2 (the secondary microprocessor).
Action: Update the system BIOS to a level that supports the microprocessors
installed in the server. See the “Getting Help Information” section of this Server
Library for information about obtaining updates from the World Wide Web.
I9990301
A hard disk drive error occurred.
Action: Have the system serviced.
I9990305
POST could not find an operating system.
Action: Install an operating system. If you have already installed the operating
system, check the drive startup sequence (see “Start Options” on page 28). If the
drive sequence is correct, run the diagnostic tests to verify that the hard disk drive is
functioning correctly. If there is a problem with the hard disk drive (such as a bad
sector), you might have to reinstall the operating system.
If you cannot reinstall the operating system, have the system serviced.
I9990650
AC power has been restored.
Action: No action is required. This message appears each time AC power is
restored to the server after an AC power loss.
Other Numbers
POST found an error.
Action: Follow the instructions on the screen.
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POST Beep Codes
Power-on Self-Test (POST) Beep Codes
The successful completion of POST is indicated by one beep and the appearance
of the first screen of your operating system or application program. More than one
beep indicates that POST detected an error.
Beep codes are sounded in a series of beeps. For example, a 1–2–4 beep code
sounds like one beep, a pause, two consecutive beeps, another pause, and four
more consecutive beeps.
POST Beep Code Descriptions
The following list contains more detailed descriptions of the possible types of beeps
that your server might emit.
No beeps
If no beep occurs after your server successfully completes POST (that is,
after the System POST Complete (OK) light on the information LED panel is
illuminated), have the system serviced.
Continuous beep
This indicates that your boot microprocessor has failed, or your system
board or speaker subsystem might contain a failing component. If the
system continues through POST with no errors, have the system serviced. If
no video appears, the boot processor has failed; replace the boot processor.
Note: If the Netfinity 5000 server has only one microprocessor installed,
that microprocessor is the boot processor. If the Netfinity 5000
server has two microprocessors installed, the microprocessor in the
secondary microprocessor connector is the boot processor and the
microprocessor in the primary microprocessor connector is the
application processor.
One short beep
If one beep occurs after your Netfinity 5000 server successfully completes
POST (that is, after the System POST Complete (OK) light on the
information LED panel is illuminated), then POST has no configuration or
functional errors to report. One beep also occurs after your server
completes POST if you enter an incorrect power-on password.
Two short beeps
This beep combination indicates that POST encountered an error. The
Configuration/Setup Utility program will display additional information; follow
the instructions displayed. See “Power-on Self Test (POST) Messages” on
page 112 for explanations of any POST error messages.
Three short beeps
This beep combination indicates a system memory error. This combination
occurs only if the video BIOS cannot display the error message. The cause
may be a failing memory module or a faulty memory socket. Try the
identified DIMM (LED is illuminated) in a different memory socket. If the
error occurs in the new location, replace the failing DIMM. Otherwise, have
the system serviced.
Repeating short beeps
This beep combination indicates that your server system board might contain
a failing component, your keyboard might be defective, or a key on the
keyboard might be stuck.
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Ensure that:
1. Nothing is resting on the keyboard and pressing a key.
2. No key is stuck.
3. The keyboard cable is connected correctly to the keyboard and to the
correct connector on the server.
Running the diagnostic tests can isolate the server component that failed,
but you must have your system serviced. If the error message remains,
have the keyboard, cable, and system serviced.
Note: If you have just connected a new mouse or other pointing device,
turn off the server and disconnect that device. Wait at least five
seconds, and then, turn on the server. If the error message goes
away, replace the device.
One long and one short beep
This beep combination indicates that POST encountered an error on a video
adapter. If the integrated video adapter on the system board is being used,
have the system serviced. If an optional video adapter is being used,
replace the failing video adapter.
One long and two short beeps
This beep combination indicates that a video I/O adapter ROM is not
readable, or the video subsystem is defective. If you hear this beep
combination twice, both the server system board and an optional video
adapter have failed the test. This beep combination might also indicate that
your server system board contains a failing component.
One long and three short beeps
This beep combination indicates that the system-board video subsystem has
not detected a monitor connection to the server. Ensure that the monitor is
connected to the server. If the problem persists, replace the monitor.
Two long and two short beeps
This beep combination indicates that POST does not support the optional
video adapter. This beep combination occurs when a video adapter is
installed that is incompatible with your server. Replace the optional video
adapter with one that is supported by the Netfinity 5000 server or use the
integrated video controller on the system board.
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POST Beep Codes
POST Beep Code Table
Beep Code
Description
1-1-2
1-1-3
1-1-4
1-2-1
1-2-2
1-2-3
2-1-1
2-1-2
2-1-3
2-1-4
2-2-1
2-2-2
2-2-3
2-2-4
2-3-2
2-3-3
2-3-4
2-4-1
3-1-1
3-1-2
3-1-3
3-1-4
3-2-1
3-2-2
3-2-3
3-2-4
3-3-2
Microprocessor register test has failed.
CMOS write/read test has failed.
BIOS ROM checksum has failed.
Programmable Interval Timer test has failed.
DMA initialization has failed.
DMA page register write/read test has failed.
Secondary DMA register test has failed.
Primary DMA register test has failed.
Primary interrupt mask register test has failed.
Secondary interrupt mask register test has failed.
Interrupt vector loading has failed.
Keyboard controller test has failed.
CMOS power failure and checksum checks have failed.
CMOS configuration information validation has failed.
Screen memory test has failed.
Screen retrace tests have failed.
Search for video ROM has failed.
Screen test indicates the screen is operable.
Timer tick interrupt test has failed.
Interval timer channel 2 test has failed.
RAM test has failed above address hex 0FFFF.
Time-of-Day clock test has failed.
Serial port test has failed.
Parallel port test has failed.
Math Coprocessor test has failed.
Comparison of CMOS memory size against actual has failed.
Critical SM bus error.
Action: Have the system serviced.
1-2-4
1-3-1
1-3-2
3-3-1
RAM refresh verification has failed.
First 64 Kb RAM test has failed.
First 64 Kb RAM parity test has failed.
A memory size mismatch has occurred.
Action: Reseat the memory modules. If the problem persists, have the system
serviced.
3-3-3
No memory in system.
Action: Install or reseat the memory modules. If the problem persists, the cause
may be a failing memory module or a faulty memory socket. Try the identified
DIMM (LED is illuminated) in a different memory socket. If the error occurs in the
new location, replace the failing DIMM. Otherwise, have the system serviced.
2-3-1
Screen initialization has failed.
Action: Reseat the optional video adapter, if any. If the problem persists, have the
system serviced.
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Diagnostic Messages
Diagnostic Messages
Error messages indicate that a problem exists; they are not intended to be used to
identify a failing part. Troubleshooting and servicing of complex problems indicated
by these error messages should be performed by a trained service technician.
Sometimes the first error to occur causes additional errors. In this case, the
system displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
Diagnostic Message Tables
The following pages contain the error codes that you might receive in the diagnostic
program detailed test log and summary log when running the diagnostic programs
for your Netfinity 5000 server.
The format for the codes is:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being tested
when the error occurred. For example, function code 089 is for the
microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that
was encountered. (These codes are for trained service personnel and
are not listed here. They can be found in the IBM Netfinity 5000
Hardware Maintenance Manual, which is available for purchase.)
iii
is the three-digit device ID. (These codes are for trained service
personnel and are not listed here. They can be found in the IBM
Netfinity 5000 Hardware Maintenance Manual, which is available for
purchase.)
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check digit that is used to verify the validity of the information.
text message is a message that the diagnostic program generates that indicates
the reason for the problem. More information about the text message
follows.
Text Messages
The text message format is:
Function Name:
Result (test specific string)
where:
Function Name is the name of the function being tested when the error occurred.
This corresponds to the function code (fff) given in the previous list.
Result
can be one of the following:
Passed
This result occurs when the diagnostic test completes
without any errors.
Failed
This result occurs when the diagnostic test discovers an
error.
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Diagnostic Messages
Aborted
This result occurs when the user ends the diagnostic test
before it is complete.
Warning This result occurs when a possible problem is reported
during the diagnostic test, such as when a device that is to
be tested is not installed.
Test Specific String This is additional information that the user can use to analyze
the diagnostic problem.
Failed Diagnostic Messages
The following tables display the primary hardware failure messages that the
diagnostics might display.
Function: Core System Messages (001)
Result
Test Specific String
Failed
System board.
Action: Have the system serviced.
Function: Video System Messages (005)
Result
Test Specific String
Failed
Processor and system boards.
Action: Have the system serviced.
Function: Serial Port Messages (011)
Result
Failed
Test Specific String
On system board.
Action: Have the system serviced.
Failed
On system board external loopback failure, assure loopback plug is attached.
Action:
1. Make sure the loopback plug is attached, and rerun the test.
2. Retry the test with a different loopback plug, if available.
If the problem persists, have the system serviced.
Function: Parallel Port Messages (014)
Result
Failed
Test Specific String
On system board.
Action: Have the system serviced.
Failed
On system board external loopback failure, assure loopback plug is attached.
Action:
1. Make sure the loopback plug is attached, and rerun the test.
2. Retry the test with a different loopback plug, if available.
If the problem persists, have the system serviced.
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Diagnostic Messages
Function: USB Port Interface Messages (015)
Result
Test Specific String
Failed
System board.
Action: Have the system serviced.
Function: PCI Interface Messages (020)
Result
Test Specific String
Failed
System board.
Action: Have the system serviced.
Function: SCSI Interface Messages (030)
Result
Test Specific String
Failed
Internal SCSI interface.
Action: Have the system serviced.
Function: Power Supply Messages (075)
Result
Failed
Test Specific String
Voltage sensed by the system is out of range.
Action: Have the system serviced.
Function: Microprocessor Error Messages (089)
Result
Test Specific String
Failed
Secondary microprocessor in socket number U21.
Note: The Secondary Microprocessor Error LED will be on. See “System Board
Illustration” on page 166 for the location of the LED.
Action:
1. Reseat the secondary microprocessor (in connector U6).
2. If the problem persists, replace the secondary microprocessor.
If the problem persists, have the system serviced.
Failed
Microprocessor in socket number U2.
Note: The Primary Microprocessor Error LED will be on. See “System Board
Illustration” on page 166 for the location of the LED.
Action:
1. Reseat the primary microprocessor (in connector U2).
2. If the problem persists, replace the primary microprocessor.
If the problem persists, have the system serviced.
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Diagnostic Messages
Function: System-Management Processor Messages (165)
Result
Test Specific String
Failed
System-management processor on system board.
Action: Have the system serviced.
Function: Thermal System Messages (175)
Function
Test Specific String
Failed
Fan #1
Note: The FAN1 LED on the system board will also be on.
Action: Replace fan 1.
If the problem persists, have the system serviced.
Failed
Fan #2
Note: The FAN2 LED on the system board will also be on.
Action: Replace fan 2.
If the problem persists, have the system serviced.
Failed
Temperature sensed on system board is out of range.
Action: If one of the FAN LEDs on the system board is on, replace the indicated
fan.
If the problem persists, have the system serviced.
Function: Status Display Messages (180)
Result
Test Specific String
Failed
Information LED panel.
Action: Have the system serviced.
Failed
Diagnostics LED panel.
Action: Have the system serviced.
Failed
LED on system board.
Action: Have the system serviced.
Failed
LED on hot-swap SCSI backplane.
Action: Have the system serviced.
Function: System Memory Messages (201)
Result
Test Specific String
Failed
x MB DIMM location J22
Note: x is the size in megabytes of the DIMM.
Action:
1. Reseat the DIMM in DIMM socket J22.
2. If the problem persists, replace the DIMM.
If the problem persists, have the system serviced.
Failed
x MB DIMM location J17
Note: x is the size in megabytes of the DIMM.
Action:
1. Reseat the DIMM in DIMM socket J17.
2. If the problem persists, replace the DIMM.
If the problem persists, have the system serviced.
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Diagnostic Messages
Result
Test Specific String
Failed
x MB DIMM location J16
Note: x is the size in megabytes of the DIMM.
Action:
1. Reseat the DIMM in DIMM socket J16.
2. If the problem persists, replace the DIMM.
If the problem persists, have the system serviced.
Failed
x MB DIMM location J15
Note: x is the size in megabytes of the DIMM.
Action:
1. Reseat the DIMM in DIMM socket J15.
2. If the problem persists, replace the DIMM.
If the problem persists, have the system serviced.
Function: System Cache Messages (202)
Result
Test Specific String
Failed
Microprocessor in socket number U2 (primary).
Note: The Primary Microprocessor Error LED will be on. See “System Board
Illustration” on page 166 for the location of the LED.
Action:
1. Reseat the primary microprocessor (in connector U2).
2. If the problem persists, replace the primary microprocessor.
If the problem persists, have the system serviced.
Failed
Microprocessor in socket number U21 (secondary).
Note: The Secondary Microprocessor Error LED will be on. See “System Board
Illustration” on page 166 for the location of the LED.
Action:
1. Reseat the secondary microprocessor (in connector U21).
2. If the problem persists, replace the secondary microprocessor.
If the problem persists, have the system serviced.
Function: Diskette Drive Messages (206)
Result
Test Specific String
Failed
Internal diskette drive bay.
Action: Have the system serviced.
Function: CD-ROM Messages (215)
Result
Failed
Test Specific String
On system board.
Action: Have the system serviced.
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Diagnostic Messages
Function: Hard Disk Drive Messages (217)
Result
Test Specific String
Failed
BIOS drive #1.
Note: On a server that is not using RAID, this message indicates the physical hard
disk drive that failed. In a RAID configuration, this message indicates the
logical disk that failed rather than a specific hard disk drive. You will need to
use your knowledge of the RAID arrays on the server to determine which
hard disk drive or drives failed.
Action:
1. Replace the hard disk drive or drives.
2. If the problem persists, have the system serviced.
Failed
BIOS drive #2.
Note: On a server that is not using RAID, this message indicates the physical hard
disk drive that failed. In a RAID configuration, this message indicates the
logical disk that failed rather than a specific hard disk drive. You will need to
use your knowledge of the RAID arrays on the server to determine which
hard disk drive or drives failed.
Action:
1. Replace the hard disk drive or drives.
2. If the problem persists, have the system serviced.
Failed
BIOS drive #3.
Note: On a server that is not using RAID, this message indicates the physical hard
disk drive that failed. In a RAID configuration, this message indicates the
logical disk that failed rather than a specific hard disk drive. You will need to
use your knowledge of the RAID arrays on the server to determine which
hard disk drive or drives failed.
Action:
1. Replace the hard disk drive or drives.
2. If the problem persists, have the system serviced.
Failed
BIOS drive #4.
Note: On a server that is not using RAID, this message indicates the physical hard
disk drive that failed. In a RAID configuration, this message indicates the
logical disk that failed rather than a specific hard disk drive. You will need to
use your knowledge of the RAID arrays on the server to determine which
hard disk drive or drives failed.
Action:
1. Replace the hard disk drive or drives.
2. If the problem persists, have the system serviced.
Failed
BIOS drive #5.
Note: On a server that is not using RAID, this message indicates the physical hard
disk drive that failed. In a RAID configuration, this message indicates the
logical disk that failed rather than a specific hard disk drive. You will need to
use your knowledge of the RAID arrays on the server to determine which
hard disk drive or drives failed.
Action:
1. Replace the hard disk drive or drives.
2. If the problem persists, have the system serviced.
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Netfinity 5000 Server Hardware Information and Procedures
Diagnostic Messages
Function: Keyboard Messages (301)
Result
Test Specific String
Failed
On system board keyboard test failed.
Action:
1. Replace the keyboard.
2. If the problem persists, replace the keyboard cable.
If the problem persists, have the system serviced.
Function: Pointing Device (Mouse) Messages (302)
Result
Test Specific String
Failed
On system board pointing device test failed.
Action: Replace the pointing device (mouse).
If the problem persists, have the system serviced.
Function: Ethernet Messages (405)
Result
Test Specific String
Failed
On system board.
Action: Have the system serviced.
Failed
On system board external loopback failure, assure loopback plug is attached.
Action:
1. Make sure the loopback plug is attached, and rerun the test.
2. Retry the test with a different loopback plug, if available.
If the problem persists, have the system serviced.
Failed Diagnostic Messages That Prevent Proper Testing
The following tables display failures that occur during diagnostics that prevent
proper testing of the hardware.
Function: Microprocessor Messages (089)
Result
Test Specific String
Failed
Test setup error: Primary microprocessor in socket number U2 is installed but not
functioning; check system error log.
Action:
1. Update the BIOS. See the “Getting Help Information” section of this Server
Library for information about obtaining updates.
2. If the problem persists, replace the primary microprocessor and run the
microprocessor diagnostic program again.
If the problem persists, have the system serviced.
Failed
Test setup error: Secondary microprocessor in socket number U21 is installed but
not functioning; check system error log.
Action:
1. Update the BIOS. See the “Getting Help Information” section of this Server
Library for information about obtaining updates.
2. If the problem persists, replace the secondary microprocessor and run the
microprocessor diagnostic program again.
If the problem persists, have the system serviced.
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Diagnostic Messages
Result
Test Specific String
Failed
Test setup error: Invalid microprocessor in socket number U2 or BIOS setup
problem.
Action:
1. Update the BIOS. See the “Getting Help Information” section of this Server
Library for information about obtaining updates.
2. If the problem persists, replace the primary microprocessor and run the
microprocessor diagnostic program again.
If the problem persists, have the system serviced.
Failed
Test setup error: Invalid microprocessor in socket number U21 or BIOS setup
problem.
Action:
1. Update the BIOS. See the “Getting Help Information” section of this Server
Library for information about obtaining updates.
2. If the problem persists, replace the secondary microprocessor and run the
microprocessor diagnostic program again.
If the problem persists, have the system serviced.
Warning
Test setup error: Secondary microprocessor not installed or BIOS setup problem.
Action:
1. Verify that the secondary microprocessor is installed and seated correctly.
2. If the problem persists, update the BIOS. See the “Getting Help Information”
section of this Server Library for information about obtaining updates.
3. If the problem persists, replace the secondary microprocessor and run the
microprocessor diagnostic program again.
If the problem persists, have the system serviced.
Function: System Memory Messages (201)
Result
Test Specific String
Failed
Test setup error: Corrupt DMI BIOS, information in BIOS is not as expected.
Action: Update the BIOS. See the “Getting Help Information” section of this
Server Library for information about obtaining updates.
If the problem persists, have the system serviced.
Failed
Test setup error: Unknown hardware problem associated with microprocessor in
socket number U5.
Action:
1. Update the BIOS and run the diagnostic program again. See the “Getting Help
Information” section of this Server Library for information about obtaining
updates.
2. If the problem persists, replace the primary microprocessor.
If the problem persists, have the system serviced.
Failed
Test setup error: Unknown hardware problem associated with microprocessor in
socket number U6.
Action:
1. Update the BIOS and run the diagnostic program again. See the “Getting Help
Information” section of this Server Library for information about obtaining
updates.
2. If the problem persists, replace the secondary microprocessor.
If the problem persists, have the system serviced.
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Diagnostic Messages
Result
Test Specific String
Failed
Test setup error: Corrupt BIOS in ROM.
Action: Update the BIOS. See the “Getting Help Information” section of this
Server Library for information about obtaining updates.
If the problem persists, have the system serviced.
Function: System Cache Messages (202)
Result
Test Specific String
Failed
Test setup error: No L2 cache detected on microprocessor socket U2 or BIOS setup
problem.
Action:
1. Update the BIOS and run the diagnostic program again. See the “Getting Help
Information” section of this Server Library for information about obtaining
updates.
2. If the problem persists, replace the primary microprocessor.
If the problem persists, have the system serviced.
Failed
Test setup error: No L2 cache detected on microprocessor socket U21 or BIOS
setup problem.
Action:
1. Update the BIOS and run the diagnostic program again. See the “Getting Help
Information” section of this Server Library for information about obtaining
updates.
2. If the problem persists, replace the secondary microprocessor.
If the problem persists, have the system serviced.
Warning
Test setup error: Cache is disabled. Use system setup to enable before retrying the
test.
Action: Use the Cache Control selection in the Advanced Setup menu of the
Configuration/Setup Utility to enable the cache. (See “Advanced Setup” on
page 28.)
If the problem persists, have the system serviced.
Failed
Test setup error: Corrupt DMI BIOS. Information in BIOS is not as expected.
Action: Update the BIOS. See the “Getting Help Information” section of this
Server Library for information about obtaining updates.
If the problem persists, have the system serviced.
Failed
Test setup error: BIOS cannot access VPD information.
Action: Update the BIOS. See the “Getting Help Information” section of this
Server Library for information about obtaining updates.
If the problem persists, have the system serviced.
Failed
Test setup error: Unknown hardware problem associated with microprocessor in
socket number U2.
Action:
1. Update the BIOS. See the “Getting Help Information” section of this Server
Library for information about obtaining updates.
2. If the problem persists, replace the primary microprocessor and run the
diagnostic program again.
If the problem persists, have the system serviced.
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131
Diagnostic Messages
Result
Test Specific String
Failed
Test setup error: Unknown hardware problem associated with microprocessor in
socket number U21.
Action:
1. Update the BIOS. See the “Getting Help Information” section of this Server
Library for information about obtaining updates.
2. If the problem persists, replace the secondary microprocessor and run the
diagnostic program again.
If the problem persists, have the system serviced.
Failed
Test setup error: Cannot allocate memory due to unknown memory problem.
Action: Have the system serviced.
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Netfinity 5000 Server Hardware Information and Procedures
SCSI Messages
SCSI Messages
The following table lists messages that reflect problems with the SCSI controller or
a SCSI device.
Note: If your server does not have a hard disk drive, ignore any message that
indicates that the BIOS is not installed.
SCSI Message Table
You will get these messages only when running the SCSISelect program. For
more information, see the documentation that comes with the SCSISelect program.
SCSI Messages
Description
All
One or more of the following might be causing the problem:
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
A failing SCSI device (adapter, drive, controller)
An improper SCSI configuration or SCSI termination jumper setting
Duplicate SCSI IDs in the same SCSI chain
A missing or improperly installed SCSI terminator
A defective SCSI terminator
An improperly installed cable
A defective cable
Action: Verify that:
Ÿ The external SCSI devices are turned on. External SCSI devices must be
turned on before you turn on the system.
Ÿ The cables for all external SCSI devices are connected correctly.
Ÿ If you have attached an external SCSI device to the server, the external SCSI
termination is set to automatic.
Ÿ The last device in each SCSI chain is terminated correctly. See “Installing or
Removing Internal Drives” on page 56 for more information about SCSI
termination.
Ÿ The SCSI devices are configured correctly.
If the above are correct, run the diagnostic tests for additional information about the
failing device. If the error recurs, have the system serviced.
Chapter 6. Solving Problems
133
Ethernet Controller Messages
Ethernet Controller Messages
The integrated Ethernet controller might display messages from the following device
drivers:
Ÿ
Ÿ
Ÿ
Ÿ
Novell NetWare or IntraNetWare Server ODI
NDIS Adapter for level 2.01 (OS/2)
NDIS Adapter for level 4.0 (Windows NT)
SCO UNIX LLI
Novell NetWare or IntraNetWare Server ODI Driver Messages
This section contains the error messages for the Novell NetWare or IntraNetWare
server ODI driver. The explanation and recommended action are included with
each message.
PCNTNW-NW-026 The MSM is unable to parse a required custom keyword.
Explanation: The user entered an incorrect parameter keyword.
Action: Reload the driver using the correct keyword.
PCNTNW-NW-054 The adapter did not respond to the initialization command.
Explanation: The adapter did not respond when the driver tried to initialize it.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) setting in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
PCNTNW-NW-058 The adapter did not respond to the initialization command.
Explanation: The interrupt request (IRQ) setting might not be valid or the EEPROM information might
be incorrect.
Action: Make sure the IRQ settings are correct in the Configuration/Setup utility programs. See “PCI
Bus Control” on page 29 for information on setting the interrupt requests. If the IRQ settings are
correct, have the system serviced.
PCNTNW-NW-066 The cable might be disconnected from the adapter.
Explanation: The cable might be disconnected from the server Ethernet port.
Action: Verify that a cable is connected to the Ethernet port.
PCNTNW-NW-071 The matching virtual adapter could not be found.
Explanation: You tried to load another instance of the driver with a different I/O address. This new
adapter could not be found.
Action: If you installed an Ethernet adapter, such as an IBM Netfinity 10/100 Fault Tolerant Adapter,
as part of Ethernet redundancy (failover), make sure that the adapter is seated correctly. If the adapter
is seated correctly, have the system serviced.
PCNTNW-NW-072 A resource tag is unavailable.
Explanation: The driver tried to allocate some resources that were not available.
Action: Add or free some memory in the server. Then, restart the server.
PCNTNW-NW-073 Unable to allocate memory.
Explanation: The driver failed to allocate the memory needed for normal operation.
Action: Add more memory, or free some memory resources in the server. Then, restart the server.
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Ethernet Controller Messages
PCNTNW-NW-074 The hardware interrupt cannot be set.
Explanation: An attempt was made to initialize a given hardware interrupt. The attempt was not
successful.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29).
Make sure that the interrupt request numbers are set correctly. If you are using an ISA adapter, make
sure resources are reserved as ISA Legacy in the Configuration/Setup utility programs (see “Plug and
Play” on page 30.)
PCNTNW-NW-075 The Multiple Link Interface Driver (MLID) cannot be registered with the Link
Support Layer (LSL).
Explanation: An error occurred while the driver was trying to register with the LSL.
Action: Check the version of the NetWare or IntraNetWare Operating System. Make sure that this
driver is correct for the version of NetWare or IntraNetWare that you are using. Restart the server.
PCNTNW-NW-079 The Multiple Link Interface Driver (MLID) did not initialize MSMTx Free Count.
Explanation: The MSMTx Free Count is not initialized correctly.
Action: Restart the server. If the problem persists, have the system serviced.
PCNTNW-NW-086 The driver parameter block is too small.
Explanation: The driver parameter block is too small.
Action: Restart the server. If the problem persists, have the system serviced.
PCNTNW-NW-087 The media parameter block is too small.
Explanation: The driver media parameter block is too small.
Action: Restart the server. If the problem persists, have the system serviced.
PCNTNW-NW-091 The hardware configuration conflicts.
Explanation: You tried to load a new frame type for the existing controller. The hardware assumptions
made in doing so are incorrect. This error can also occur if you try to specify a mode (such as,
redundancy) that conflicts with another specified mode.
Action: Make sure that your hardware configuration matches the software settings. See “PCI Bus
Control” on page 29 for information on viewing and changing interrupt requests.
PCNTNW-NW-126 The group bit in the node address override was cleared.
Explanation: The IEEE address has a group bit indicating that an address belongs to a group of
stations. This bit is used only as a destination address; it cannot be used as a source address. You
tried to enter a source address with this bit set. The driver cleared the group bit of the source address.
Action: None necessary, message is for information only.
PCNTNW-NW-127 The local bit in the node address override was set.
Explanation: The local bit in the IEEE address format indicates that the addresses are being managed
locally. If you use the node address override capabilities of this driver to enter a new address, the local
bit must be set. You entered an address without the local bit set. The driver has set the local bit.
Action: None necessary, message is for information only.
PCNTNW-NW-164 The device was not found.
Explanation: The driver cannot find an Ethernet controller in the server.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
Chapter 6. Solving Problems
135
Ethernet Controller Messages
PCNTNW-NW-165 The device was not found at IOADDRESS.
Explanation: The Ethernet controller cannot be found at the I/O address specified.
Action: The Ethernet controller does not require a parameter for the I/O address. Remove the I/O
address parameter.
PCNTNW-NW-167 PCI scan specified, device not found.
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29).
If the problem persists, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
PCNTNW-NW-180 The DMA parameter is not necessary for PCI device.
Explanation: The Ethernet controller does not require a DMA setting.
Action: None necessary, message is for information only.
NDIS 2.01 (OS/2) Driver Messages
This section contains the error messages for the NDIS 2.01 (OS/2) drivers. The
explanation and recommended action are included with each message.
PCNTND-1 Unable to open the Protocol Manager.
Explanation: The NDIS stack is not configured correctly.
Action: Check and correct your configuration.
PCNTND-6 Out of memory while allocating buffers.
Explanation: The driver could not allocate the requested buffers.
Action: Check your system configuration. Edit the PROTOCOL.INI file to reduce the number of
Txbuffers and Rxbuffers specified for the driver.
PCNTND-7 A Protocol Manager device error occurred.
Explanation: The NDIS stack is not configured correctly.
Action: Check and correct your configuration.
PCNTND-8 Bad status for the Protocol Manager.
Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file.
Action: Check and correct your configuration.
PCNTND-9 Cannot find the PROTOCOL.INI entry.
Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file.
Action: Check and correct your configuration.
PCNTND-10 The Protocol Manager Input Output Control (IOCTL) failed.
Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file.
Action: Check and correct your configuration.
PCNTND-11 Protocol Manager registration failed.
Explanation: The NDIS stack is not configured correctly.
Action: Check and correct your configuration.
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Netfinity 5000 Server Hardware Information and Procedures
Ethernet Controller Messages
PCNTND-15 Device not found.
Explanation: The driver cannot find an Ethernet controller in the server.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
PCNTND-16 PCI scan specified, device not found.
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
PCNTND-21 The adapter failed the checksum test.
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
PCNTND-23 WARNING: PCNET IRQ found = xx
Explanation: The interrupt request (IRQ) setting (xx) in the PROTOCOL.INI file does not match the
hardware IRQ setting.
Action: Remove the IRQ setting from the PROTOCOL.INI file or change the IRQ setting in the
PROTOCOL.INI file to match the IRQ setting shown in the PCI Routing selection of the System
Information menu in the Configuration/Setup Utility. (See “PCI Routing” on page 23.)
PCNTND-24 WARNING: PCNET IRQ does not match PROTOCOL.INI.
Explanation: The interrupt request (IRQ) setting in the PROTOCOL.INI file does not match the
hardware IRQ setting.
Action: Remove the IRQ setting from the PROTOCOL.INI file or change the IRQ setting in the
PROTOCOL.INI file to match the IRQ setting shown in the PCI Routing selection of the System
Information menu in the Configuration/Setup Utility. (See “PCI Routing” on page 23.)
PCNTND-25 PCI scan specified, PCI bus not found!
Explanation: The driver cannot locate the PCI bus on your server.
Action: Go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
PCNTND-29 WARNING: DMA number is not necessary for PCI device.
Explanation: The Ethernet controller does not require a DMA setting.
Action: Remove the DMA setting in the PROTOCOL.INI file.
PCNTND-33 PCNET device with specified IOBASE is already in use.
Explanation: The specified I/O address number is already in use by another Ethernet controller or
device.
Action: Remove the I/O address setting in the PROTOCOL.INI file.
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Ethernet Controller Messages
NDIS 4.0 (Windows NT) Driver Messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
PermaNet(tm) Server: No Secondary Adapter Found. Grouping Mode is disabled.
Explanation: The failover option requires an adapter that is compatible with the device driver of the
Ethernet controller on the system board. No such adapter was found.
Action: Make sure the correct adapter is installed.
.
PermaNet(tm) Server: Problem Occurs on the Primary Adapter. Switching over to the Secondary
Adapter.
Explanation: The system detected a problem with the primary Ethernet connection and has transferred
all network traffic to the secondary Ethernet controller.
Action: Identify the cause of the failure on the primary Ethernet connection. Restoring the operational
state of the primary connection will cause the network traffic to automatically transfer to the primary
Ethernet controller.
PermaNet(tm) Server: Switching back to Primary Adapter.
Explanation: The primary Ethernet connection is now operating correctly. Network traffic will
automatically transfer to the primary Ethernet controller.
Action: None needed, message is for information only.
.
UNIX Messages
This section contains the error messages for the SCO UNIX LLI driver.
pnt0-2
PCI search specified, PCI device not found!
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action: Run the NETCONFIG program to search for another Ethernet controller.
Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29).
If the problem persists, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
pnt0-6
Cannot allocate memory for the adapter during an interrupt. Please check your
Streams parameters.
Explanation: On a SunSoft Solaris system, this message indicates that the system is out of Streams
memory blocks.
Action: Use the CRASH utility to increase the number of Streams memory blocks.
Modify the interrupt request (IRQ) settings in the Configuration/Setup utility programs, or run the
NETCONFIG program to match the hardware settings.
pnt0-7
Cannot allocate memory for the adapter during reset. Please check your Streams
parameters.
Explanation: The system is out of Streams memory blocks.
Action: Use the CRASH utility to increase the number of Streams memory blocks.
pnt0-11
Device not found!
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
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Netfinity 5000 Server Hardware Information and Procedures
Ethernet Controller Messages
pnt0-12
Device failed checksum test!
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
pnt0-13
add_intr_handler failed! Interrupts already enabled.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with
other devices in the server.
Action: Modify your hardware settings.
Run the NETCONFIG program to match the hardware settings.
pnt0-14
Cannot locate hardware.
Explanation: The SunSoft Solaris driver cannot find any Ethernet controller.
Action: Verify that the PCI Ethernet device type is set to the default (enabled) position in the
Configuration/Setup utility programs (see “PCI Bus Control” on page 29). If the Ethernet adapter is
enabled, go to “Diagnostic Test Programs” on page 109 to run the diagnostic utility.
pnt0-15
No more devices to open.
Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers.
Action: Verify that additional Ethernet adapters are present or replace the Ethernet adapter that fails to
respond. If the problem persists, go to “Diagnostic Test Programs” on page 109 to run the diagnostic
utility.
pnt0-17
Device fault...Reset initiated!
Explanation: The SunSoft Solaris driver has been reset due to a device fault.
Action: Verify that additional Ethernet adapters are present or replace the Ethernet adapter that fails to
respond. If the problem persists, go to “Diagnostic Test Programs” on page 109 to run the diagnostic
utility.
pnt0-19
IRQ found for PCnet hardware does not match space.c (or pnt.conf)!
Explanation: This is a warning message referring to the interrupt request (IRQ) that the SunSoft
Solaris driver found in the system.
Action: Ignore this message if you are sure that this is what you want to do. Otherwise, run the
NETCONFIG program to match the hardware settings.
pnt0-20
add_intr_handler failed! Unknown interrupt type.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with
other devices in the server.
Action: Modify your hardware settings.
Run the NETCONFIG program to search for another Ethernet controller.
pnt0-21
add_intr_handler failed! Out of range interrupt number.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with
other devices in the server.
Action: Modify your hardware settings.
Run the NETCONFIG program to search for another Ethernet controller.
pnt0-22
add_intr_handler failed! Out of range IPL.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with
other devices in the server.
Action: Modify your hardware settings.
Run the NETCONFIG program to search for another Ethernet controller.
Chapter 6. Solving Problems
139
Ethernet Controller Messages
pnt0-23
add_intr_handler failed! Vector already occupied.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with
other devices in the server.
Action: Modify your hardware settings.
Run the NETCONFIG program to search for another Ethernet controller.
pnt0-24
add_intr_handler failed! Vector already shared at different IPL.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with
other devices in the server.
Action: Modify your hardware settings.
Run the NETCONFIG program to search for another Ethernet controller.
pnt0-26
The DMA number is not necessary for PCI device.
Explanation: The Ethernet adapter does not require a DMA setting.
Action: Edit the SPACE.C file to delete the DMA parameter.
pnt0-29
The IRQ number is already in use.
Explanation: The specified I/O address is already in use.
Action: Run the NETCONFIG program to modify your hardware settings.
pnt0-31
I/O address is not necessary for the PCI device.
Explanation: The I/O address specified is not required.
Action: Remove the assigned I/O address specified for the Ethernet controller.
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Netfinity 5000 Server Hardware Information and Procedures
Troubleshooting
Troubleshooting
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Note: When a procedure requires you to open the cover of the server, be sure to
read “Electrical Safety” on page 41 first.
Troubleshooting Charts
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new
software or a new option and your server is not working, do the following before
using the troubleshooting charts:
Ÿ Remove the software or device that you just added.
Ÿ Run the diagnostic tests to determine if your server is running correctly.
Ÿ Reinstall the new software or new device.
CD-ROM Drive
Problems
The CD is not working
properly.
Action
Clean the CD by wiping it with a soft, lint-free cloth, from the center of the
CD to the outer edge. Do not clean in a circular pattern. This can cause
loss of data.
If this does not correct the problem, clean the optical-head lens. Discs for
cleaning the lens are available from your place of purchase.
If a problem still exists, have the system serviced.
The CD-ROM drive tray
is not working.
The system must be turned on. If the system is on and the tray does not
eject, insert the end of a paper clip into the manual tray-release opening.
If the drive still does not work correctly, have the system serviced.
The CD-ROM drive is not
recognized.
Verify that:
Diskette Drive
Problems
The diskette drive in-use
light stays on, or the
system bypasses the
diskette drive.
1. The primary IDE channel is enabled in the Configuration/Setup utility
program.
2. All cables and jumpers are installed correctly.
3. The correct device driver is installed for the CD-ROM drive.
Action
If there is a diskette in the drive, verify that:
1. The diskette drive is enabled in the Configuration/Setup utility
programs.
2. The diskette is good and not damaged. (Try another diskette if you
have one.)
3. The diskette is inserted correctly in the drive.
4. The diskette contains the necessary files to start the system.
5. Your software program is OK. See “Software Problem” on page 146.
If the diskette drive in-use light stays on, or the system continues to
bypass the diskette drive, have the system serviced.
Monitor Self-Tests
Action
Some IBM monitors have their own self-tests. If you suspect a problem
with your monitor, refer to the information that comes with the monitor for
adjusting and testing instructions.
If you still cannot find the problem, have the monitor and system serviced.
Chapter 6. Solving Problems
141
Troubleshooting
Monitor Problems
Action
The screen is blank.
Verify that:
1. The system power cord is plugged into the system and a working
electrical outlet.
2. The monitor power cord is plugged into the monitor and a working
electrical outlet.
3. The monitor is turned on and the Brightness and Contrast controls are
adjusted correctly.
4. The monitor signal cable is connected to the correct connector on the
system.
If the items above are correct and the screen remains blank, have the
system serviced.
Only the cursor appears.
Have the system serviced.
The monitor works when
you turn on the system,
but goes blank when you
start some application
programs.
Verify that the primary monitor cable is connected to the video port.
The screen flickers.
Set the monitor for the highest, noninterlaced refresh rate available.
To find the video port, see “Input/Output Connectors” on page 12.
Be sure that you installed the necessary device drivers for the
applications.
To reset the refresh rate, use a utility program, such as AnyView
Professional or WinMode.
Wavy, unreadable,
rolling, distorted screen,
or screen jitter.
If the monitor self-tests show the monitor is OK, consider the location of
the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter
or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor. (Moving a color monitor while it is turned on might
cause screen discoloration.) Then move the device and the monitor at
least 305 mm (12 in.) apart. Turn on the monitor.
Note:
1. To prevent diskette drive read/write errors. be sure the
distance between monitors and diskette drives is at least 76
mm (3 in.).
2. Non-IBM monitor cables might cause unpredictable problems.
3. An enhanced monitor cable with additional shielding is
available for the 9521 and 9527 monitors. For information
about the enhanced monitor cable, see your IBM reseller or
IBM marketing representative.
If the problem still exists, have the monitor and system serviced.
Wrong characters appear
on the screen.
If the wrong language is displayed, update the BIOS with the correct
language. See the “Getting Help Information” section of this Server
Library for information about obtaining updates for the BIOS.
If the problem still exists, have the system serviced.
142
General Problems
Action
Problems such as broken
cover latch, broken door
lock, or indicator lights
not working.
Have the system serviced.
Netfinity 5000 Server Hardware Information and Procedures
Troubleshooting
General Problems
Action
The server does not
power on.
Verify that:
1. The power cables are properly connected to the server.
2. The power outlet functions properly.
3. The type of memory installed is correct.
4. You have not installed more options than the power supply supports.
If you just installed an option, remove it, and restart the server. If the
server now powers on, you installed more options than the power
supply supports.
5. The LEDs on the power supply are on. See “Status Indicators” on
page 9 for more information about the power supply LEDs.
If the problem still exists, have the system serviced.
The system stops
responding during startup
If information on the monitor suggests a PCI problem (the system is hung
at the PCI configure checkpoint, which is 0x1e):
1. Restart the server and press Alt+F1 when the Press F1 for
Configuration/Setup and Press F2 for Diagnostics messages
appear. This will bypass PCI initialization (except video) and go
directly to the Configuration/Setup Utility program.
2. Disable the defective PCI adapter. This should enable the server to
complete a normal startup.
3. Restart the server.
If the problem still exists, or there was no indication of PCI problems,
have the system serviced.
Intermittent Problems
Action
A problem occurs only
occasionally and is
difficult to detect.
Verify that:
1. All cables and cords are connected securely to the rear of the system
and attached options.
2. When the system is turned on, air is flowing from the rear of the
system at the fan grill. If there is no air flow, the fan is not working.
This causes the system to overheat and shut down.
3. Ensure that the SCSI buses and devices are configured correctly and
that the last external device in the external SCSI bus is terminated
correctly. See “SCSI Devices” on page 58.
If the items above are correct, have the system serviced.
Microprocessor
Problems
Action
The server emits a
continuous tone during
POST.
The startup (boot) microprocessor is not working properly. If your server
contains two microprocessors, the microprocessor in the secondary
microprocessor socket is the startup microprocessor.
1. Verify that the startup microprocessor is seated properly.
2. If your server contains two microprocessors, remove the startup
microprocessor and restart the server. If the server starts properly,
replace the old startup microprocessor.
3. Replace the startup microprocessor. Restart the server.
If the problem still exists, have the system serviced.
Chapter 6. Solving Problems
143
Troubleshooting
Keyboard, Mouse,
or PointingDevice Problems
All or some keys on the
keyboard do not work.
Action
1. Make sure that the keyboard cable is properly connected to the
system.
2. Make sure that the system and the monitor are turned on.
3. Try using another keyboard.
If the items above are correct, have the system serviced.
The mouse or pointing
device does not work.
1. Verify that the mouse or pointing-device cable is securely connected
and the device drivers are installed correctly.
2. Try using another mouse or pointing device.
If the problem still exists, have the server and the device serviced.
Memory Problems
Action
The amount of memory
displayed is less than the
amount of memory
installed.
Verify that:
1. The memory modules are seated properly.
2. You have installed the correct type of memory (see “Working with
Memory Modules” on page 54).
3. If you changed the memory, you updated the memory configuration
with the Configuration/Setup Utility program. For information about
using the Configuration/Setup utility programs, see “Using the
Configuration/Setup Utility” on page 22.
4. All banks of memory on the DIMMs are enabled (see “Advanced
Setup” on page 28). The Netfinity 5000 server might have
automatically disabled a DIMM bank when it detected a problem or a
DIMM bank could have been manually disabled.
If the above items are correct, run the memory test from the Diagnostic
Utility menu. The system might have detected a bad memory module and
automatically reallocated memory to enable you to continue to operate. If
the memory tests fail, have the system serviced or replace the failing
DIMM.
Option Problems
Action
An IBM option that used
to work does not work
now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to
test the option.
If the failing option is a SCSI option, verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
3. Any external SCSI option is turned on. You must turn on an external
SCSI option before turning on the system.
If the problem still exists, have the server and option serviced.
An IBM option that was
just installed does not
work.
Verify that:
1.
2.
3.
4.
5.
The option is designed for the system.
You followed the installation instructions that come with the option.
The option is installed correctly.
You have not loosened any other installed options or cables.
You updated the configuration information in the Configuration/Setup
Utility program. Whenever memory or an option is changed, you must
update the configuration. For information about using the
Configuration/Setup utility programs, see “Using the
Configuration/Setup Utility” on page 22.
If the problem still exists, have the server and option serviced.
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Troubleshooting
Parallel Port Problems
Action
The number of parallel
ports displayed is less
than the number of
parallel ports installed.
Verify that:
1. Each port is assigned a unique address.
2. The parallel-port adapter, if you installed one, is seated properly.
If the problem still exists, have the system serviced.
Serial Port Problems
Action
The number of serial
ports displayed is less
than the number of serial
ports installed.
Verify that:
1. Each port is assigned a unique address by the Configuration/Setup
Utility program and none of the serial ports are disabled.
Note: The management C connector is the same as a serial port
connector, but it is used only by the integrated
system-management processor and is not available for use by
the operating system. This port does not appear in the
Configuration/Setup utility program menus; it can be
configured using Netfinity Manager.
2. The serial-port adapter, if you installed one, is seated properly.
If the problem still exists, have the system serviced.
A serial device does not
work.
Verify that:
1. The device is designed for the server. See the “Getting Help
Information” section of this Server Library for information on
compatible devices.
2. The serial port is enabled and is assigned a unique address.
3. Make sure that the device is not connected to the management port
C.
Note: The management C connector is the same as a serial port
connector, but it is used only by the integrated
system-management processor and is not available for use by
the operating system. This port does not appear in the
Configuration/Setup Utility program menus; it can be
configured using Netfinity Manager.
Universal Serial Bus
(USB) Port Problems
The number of serial
buses displayed is less
than the number of serial
buses installed.
Action
Verify that:
1. Each bus is assigned a unique address.
2. The serial-port adapter, if you installed one, is seated properly.
If the items above are correct, have the system serviced.
A USB device does not
work.
Verify that:
1. You are not trying to use a USB device during POST if you have a
standard (non-USB) keyboard attached to the keyboard port.
Note: If a standard (non-USB) keyboard is attached to the keyboard
port, then the USB is disabled and no USB device will work
during POST.
2. The correct USB device driver is installed.
3. Your operating system supports USB devices.
If the problem still exists, have the system serviced.
Chapter 6. Solving Problems
145
Troubleshooting
Printer Problems
Action
The printer does not
work.
Verify that:
1. The printer is turned on and is online.
2. The printer signal cable is connected to the correct serial or parallel
port on the system. For the location of the serial or parallel port, see
“Input/Output Connectors” on page 12.
Note: Non-IBM printer cables might cause unpredictable problems.
3. You have assigned the printer port correctly in your operating system
or application program.
4. You have assigned the printer port correctly using the
Configuration/Setup utility programs.
If the items above are correct and the printer still does not work, run the
tests described in the documentation that comes with your printer. If the
tests show that the printer is OK, have the system serviced.
Software Problem
Action
Suspected software
problem
To determine if problems are caused by the software, verify that:
1. Your system has the minimum memory requirements needed to use
the software. Refer to the information that comes with the software to
verify memory requirements.
Note: If you have just installed an adapter or memory, you might
have a memory address conflict.
2. The software is designed to operate on your system.
3. Other software works on your system.
4. The software that you are using works on another system.
If you received any error messages when using the software program,
refer to the information that comes with the software for a description of
the messages and solutions to the problem.
If the items above are correct and the problem remains, contact your
place of purchase.
Netfinity Advanced
System Management
service problems
Netfinity Advanced
System Management
service reports a general
monitor failure
Action
If the Service Processor Error LED (CR49) on the system board is on,
have your system serviced. See “System Board LEDs” on page 166 for
the location of the LED.
Note: Initially, the Service Processor Error LED lights for one minute,
then the server restarts in an attempt to clear up the error. If the
Service Processor Error LED is lighted for longer than one minute,
a reboot did not resolve the error.
If the Service Processor Error LED (CR49) is not on, disconnect the
Netfinity 5000 server from all electrical sources, wait for 30 seconds,
reconnect the Netfinity 5000 server to the electrical sources, and restart
the Netfinity 5000 server.
If a problem still exists, have the system serviced.
Note: If you cannot find the problem in the troubleshooting charts, go to “Running
Diagnostic Test Programs” on page 110 to test the system. If you already
have run the diagnostic tests, or if running the tests does not reveal the
problem, have the system serviced.
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Netfinity 5000 Server Hardware Information and Procedures
Troubleshooting
Troubleshooting the 10/100 Mbps Ethernet Controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network Connection Problems
If the Ethernet controller cannot connect to the network, check the following:
Ÿ Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use
Category 5 cabling.
If you directly connect two workstations (without a hub), or if you are not using
a hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the
label contains an X, the hub has an X port.
Ÿ Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
Ÿ Check the Ethernet lights on the information panel.
These lights indicate whether a problem exists with the connector, cable, or
hub.
– The Ethernet Link Status light illuminates when the Ethernet receives a
LINK pulse from the hub. If the light is off, there might be a bad connector
or cable, or a problem with the hub.
– The Ethernet Transmit/Receive Activity light illuminates when the Ethernet
controller sends or receives data over the Ethernet network. If the Ethernet
Transmit/Receive Activity light is off, make sure that the hub and network
are operating and that the correct device drivers are loaded.
– The Ethernet Speed 100 Mbps light illuminates when the Ethernet LAN
speed is 100 Mbps.
Ÿ Make sure that you are using the correct device drivers, supplied with your
server.
Ÿ Check for operating-system-specific causes for the problem.
Ÿ Make sure that the device drivers on the client and Netfinity 5000 server are
using the same protocol.
Ÿ Test the Ethernet.
Chapter 6. Solving Problems
147
Troubleshooting
10/100 Mbps Ethernet Controller Troubleshooting Chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet problems that have definite symptoms.
Controller Problem
Action
The server stops running
when loading device drivers.
The PCI BIOS interrupt settings are incorrect.
Check the following:
Ÿ Determine if the interrupt (IRQ) setting assigned to the Ethernet
controller is also assigned to another device in the
Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some
devices do not function well when they share an interrupt with a
dissimilar PCI device. Try changing the IRQ assigned to the
Ethernet controller or the other device. (See “Resolving
Configuration Conflicts” on page 150.)
Ÿ For NetWare and IntraNetware, do not use IRQ 14 or 15 for PCI
devices. IRQ 14 is used for IDE devices (CD-ROM drive). If the
IDE CD-ROM in your system is disabled, reserve IRQ 14 as ISA
Legacy in the Plug and Play menu of the Configuration/Setup
Utility program. (See “Plug and Play” on page 30.) IRQ 15
should be reserved for ISA legacy devices.
Ÿ Make sure that you are using the most recent device driver
available from the World Wide Web. (See the “Getting Help
Information” section of this Server Library for World Wide Web
addresses.)
Ÿ Run the network diagnostic program.
If the problem still exists, have the system serviced.
Ethernet Link Status light
does not light.
Check the following:
Ÿ Make sure that the hub is turned on.
Ÿ Check all connections at the Ethernet and the hub.
Ÿ Check the cable. A crossover cable is required unless the hub
has an X designation.
Ÿ Use another port on the hub.
Ÿ If the hub does not support auto-negotiation, manually configure
the Ethernet controller to match the hub.
Ÿ If you manually configured the duplex mode, make sure that you
also manually configure the speed.
Ÿ Run diagnostics for the LEDs.
If the problem still exists, have the system serviced.
The Ethernet
Transmit/Receive Activity
light does not light.
Check the following:
Note: The Ethernet Transmit/Receive Activity LED illuminates only
when data is sent to or by this Ethernet controller.
Ÿ
Ÿ
Ÿ
Ÿ
Data is incorrect or sporadic.
Make sure that you have loaded the network device drivers.
The network might be idle. Try sending data from this workstation.
Run diagnostics on the LEDs.
The function of this LED can be changed through device driver
load parameters. If necessary, remove any LED parameter
settings when you load the device drivers.
Check the following:
Ÿ Make sure that you are using Category 5 cabling when operating
the server at 100 Mbps.
Ÿ Make sure that the cables do not run close to noise-inducing
sources like fluorescent lights.
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Netfinity 5000 Server Hardware Information and Procedures
Troubleshooting
Controller Problem
Action
The Ethernet stopped
working when another
adapter was added to the
server.
Check the following:
Ÿ
Ÿ
Ÿ
Ÿ
Make sure that the cable is connected to the Ethernet.
Make sure that your PCI system BIOS is current.
Reseat the adapter (see “Working with Adapters” on page 49).
Determine if the interrupt (IRQ) setting assigned to the Ethernet
adapter is also assigned to another device in the
Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some
devices do not function well when they share an interrupt with a
dissimilar PCI device. Try changing the IRQ assigned to the
Ethernet adapter or the other device. (See “Resolving
Configuration Conflicts” on page 150.)
If the problem still exists, have the system serviced.
The Ethernet stopped
working without apparent
cause.
Check the following:
Ÿ Run diagnostics for the Ethernet controller.
Ÿ Try a different connector on the hub.
Ÿ Reinstall the device drivers (see your operating-system
documentation and your ServerGuide instructions, if you used
ServerGuide to install your operating system).
If the problem still exists, have the system serviced.
Chapter 6. Solving Problems
149
Resolving Configuration Conflicts
Resolving Configuration Conflicts
The Configuration/Setup Utility program configures only the system hardware. It
does not consider the requirements of the operating system or the application
programs. For these reasons, memory-address configuration conflicts might occur.
Resolving Memory-Address Conflicts
The Configuration/Setup Utility program might change the memory-address space
used by some hardware options. If this happens, the new address might conflict
with addresses defined for use through expanded memory specification (EMS).
(EMS is used only with DOS.)
If a memory conflict exists, one or more of the following conditions might exist:
Ÿ The system cannot load the operating system.
Ÿ The system does not work.
Ÿ An application program does not operate, or it returns an error.
Ÿ Screen messages indicate that a memory-address conflict exists.
You can resolve memory-address conflicts by changing either the software or
hardware configuration setup.
Changing the Software Configuration Setup
The best way to resolve memory-address conflicts is to change the software
configuration by changing the addresses that the EMS device driver defined. The
SVGA video memory occupies 8 Kb (1 Kb = approximately 1000 bytes) of space in
the hex C0000 to C7FFF EMS memory area. EMS device drivers must use
addresses different from those assigned to video read-only memory (ROM). You
can use the Configuration/Setup Utility program to view or change the current
setting for video ROM. For information about using the Configuration/Setup utility
programs, see “Using the Configuration/Setup Utility” on page 22.
If the SVGA or EMM386 device driver is causing the memory-address conflict, refer
to your DOS documentation. For conflicts caused by device drivers supplied with
application programs instead of those supplied with DOS, refer to the
documentation that comes with the device drivers.
Changing the Hardware Configuration Setup
An alternative way to resolve memory-address conflicts is to change the address of
the conflicting hardware option.
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Netfinity 5000 Server Hardware Information and Procedures
Identifying Problems Using Status LEDs
Identifying Problems Using Status LEDs
Your Netfinity 5000 server has LEDs to help you identify problems with some
server components. These LEDs are part of the diagnostics built into the Netfinity
5000 server. By following the path of lights, you can quickly identify the type of
system error that occurred.
Status LEDs are located on the following components:
Ÿ Operator LED panel
For more information, see “Status Indicators” on page 9.
Ÿ Hard disk drive trays
For more information, see “Server Controls” on page 7.
Ÿ Power supply
For more information, see “Power Supply LEDs.”
Ÿ System board
See “System Board LEDs” on page 166 for locations of the LEDs on the
system board.
Power Supply LEDs
The AC Power LEDs on the power supply provide status information about the
power supply. See “Status Indicators” on page 9 for the location of these LEDs.
The following table describes the AC Power LEDs.
AC Power LED
Description and Action
On
The power supply is on and operating correctly.
Off
There is an AC power problem.
Possible causes:
1. There is no AC power to the power supply.
Actions: Verify that:
Ÿ The power cord is properly connected to the Netfinity
5000 server.
Ÿ The power outlet functions properly.
2. The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system serviced.
Chapter 6. Solving Problems
151
Identifying Problems Using Status LEDs
LED Diagnostics
The diagnostics built into your Netfinity 5000 server allow you to quickly identify the
type of system error that occurred. When the System Error LED on the information
LED panel is illuminated, use the following information to isolate the problem. An
error message usually appears on the display monitor as well.
Ÿ If the System Error LED on the information LED panel on the front of the
Netfinity 5000 server is on, a system error was detected. Check the LEDs on
the power supplies and at any Ethernet adapters, then open the cover and
check to see which of the LEDs on the system board inside the Netfinity 5000
server are on. (See “System Board LEDs” on page 166 for the location of the
LEDs.)
System Board LED
Description
Service Processor Error LED
on
An error has occurred in the service processor.
NMI LED on
A non-maskable interrupt occurred. The PCI 1 or PCI 2 LED
will probably also be on.
Actions: If the problem persists, have the system serviced.
Actions:
1. If the PCI 1 or PCI 2 LED is on, follow the
instructions for those LEDs.
2. If the PCI 1 or PCI 2 LED is not on, restart the
Netfinity 5000 server. If the problem persists (the
NMI LED stays on), have the system serviced.
SMI LED on
A system-management interrupt occurred. This is an indication
of service processor activity, and is not an error.
Actions: No action is required.
PCI 1 LED on
An error occurred on PCI bus 1. An adapter in PCI slot 5 or the
system board caused the error.
Actions: Check the error log for additional information. If the
error log indicates a problem with the integrated
Ethernet controller, have your system serviced.
If the problem persists, have the system serviced.
PCI 2 LED on
An error occurred on PCI Bus 2. An adapter in PCI slot 1, 2, 3,
or 4 or the system board caused the error.
Actions:
1. Check the error log for additional information.
2. If you cannot correct the problem from the
information in the error log, try to determine the
failing adapter by removing one adapter at a time
from PCI bus 2 (PCI slots 1–4) and restarting the
Netfinity 5000 server after each adapter is removed.
If the problem persists, have the system serviced.
DIMM 1 Error LED on
The DIMM in DIMM slot 1 has failed.
DIMM 2 Error LED on
The DIMM in DIMM slot 2 has failed.
Action: Replace the DIMM in DIMM slot 1.
Action: Replace the DIMM in DIMM slot 2.
DIMM 3 Error LED on
The DIMM in DIMM slot 3 has failed.
Action: Replace the DIMM in DIMM slot 3.
DIMM 4 Error LED on
The DIMM in DIMM slot 4 has failed.
Action: Replace the DIMM in DIMM slot 4.
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Netfinity 5000 Server Hardware Information and Procedures
Identifying Problems Using Status LEDs
System Board LED
Description
FAN 1 LED on
Fan 1 has failed or is operating too slowly.
Note: A failing fan can also cause the TEMP and DASD 1
LEDs to be on.
Action: Replace fan 1.
FAN 2 LED on
Fan 2 has failed or is operating too slowly.
Note: A failing fan can also cause the TEMP and DASD 1
LEDs to be on.
Action: Replace fan 2.
TEMP LED on
The system temperature has exceeded the maximum rating.
Actions:
1. Check to see if a fan has failed. If it has, replace
the fan.
2. Make sure the room temperature is not too hot.
(See Table 11 on page 93)
If the problem persists, have the system serviced.
Integrated Voltage Regulator
Error LED on
The voltage regulator for the primary microprocessor slot has
failed.
Actions: Have the system serviced.
Secondary Processor VRM
Error LED on
The voltage regulator module (VRM) for the secondary
microprocessor slot has failed.
Actions:
1. Turn off the Netfinity 5000 server, reseat the VRM,
and restart the Netfinity 5000 server.
2. If the problem persists, replace the VRM.
If the problem persists, have the system serviced.
Primary Microprocessor Error
LED on
The microprocessor in the primary microprocessor slot has
failed.
Actions:
1. Turn off the Netfinity 5000 server, reseat the VRM,
and restart the Netfinity 5000 server. and restart the
Netfinity 5000 server.
2. If the problem persists, replace the microprocessor.
If the problem persists, have the system serviced.
Secondary Microprocessor
Error LED on
The microprocessor in the secondary microprocessor slot has
failed.
Actions:
1. Turn off the Netfinity 5000 server, reseat the
microprocessor, and restart the Netfinity 5000
server.
2. If the problem persists, replace the microprocessor.
If the problem persists, have the system serviced.
Power Supply 1 LED on
The primary power supply has failed.
Action: Have the primary power supply replaced.
Power Supply 2 LED on
The secondary power supply has failed.
Action: Replace the secondary power supply.
Chapter 6. Solving Problems
153
Identifying Problems Using Status LEDs
System Board LED
Description
DASD 1 LED on
A hot-swap hard disk drive has failed.
Actions:
1. Check the error log for additional information. If the
error log indicates a temperature problem and the
fans are working correctly, have the system
serviced.
2. If the amber Hard Disk Status LED on one of the
hot-swap hard disk drives is on, replace the hard
disk drive.
Ÿ System Error LED on the information LED panel on the front of the Netfinity
5000 server is off. The diagnostics have not detected a system error.
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Netfinity 5000 Server Hardware Information and Procedures
Recovering BIOS
Recovering BIOS
If your BIOS has become corrupted, such as from a power failure during a flash
update, you can recover your BIOS using the recovery boot block and a BIOS flash
diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
Ÿ Use the ServerGuide program to make a BIOS flash diskette.
Ÿ Download a BIOS flash diskette from the World Wide Web. Go to
http://www.pc.ibm.com/support/, select IBM Server Support, and make
the selections for your server.
Ÿ Contact your IBM service representative.
The flash memory of your server contains a protected area that cannot be
overwritten. The recovery boot block is a section of code in this protected area that
enables the server to start up and to read a flash diskette. The flash utility
automatically recovers the system BIOS from the BIOS recovery files on the
diskette.
To recover the BIOS:
1. See “Preparing to Install Options” on page 43 through “Preparing a Tower
Model” on page 44 or through “Preparing a Rack Model” on page 46 for
instructions on powering off the server and removing the cover. Then, refer to
the system-board diagram inside your server for the location of the switch
block.
2. Locate switch 5 (see “System Board Switches” on page 168).
3. Set switch 5 on the switch block to On, to set boot block recovery mode.
4. Insert the BIOS flash diskette in the diskette drive.
5. Restart the server.
Nothing appears on the display monitor, but the diskette drive activity indicates
that BIOS recovery is under way. Recovery is complete when the system
beeps and the Post Complete light on the operator LED panel is on.
6. Remove the flash diskette from the diskette drive.
7. Turn the server off.
8. Set switch 5 to Off, to return to normal startup mode.
9. Restart the server. The system should start up normally.
Chapter 6. Solving Problems
155
Checking the System for Damage
Checking the System for Damage
This section provides instructions on what to do if your system might be damaged.
After Dropping It
Look for loose cables and obvious damage. If any cables are loose, reconnect
them securely. If there is obvious damage to the system, have it serviced.
If you see no damage, turn on the system. If it works correctly, the system
probably did not suffer any damage.
If the system does not work correctly, turn it off and check the adapters and
memory modules to ensure that they are connected correctly. Go to “Electrical
Safety” on page 41 and follow the instructions for opening your system; then,
reseat all adapters and memory modules.
If the system still does not work correctly, run the diagnostic tests from diagnostic
utility menu. For information about running tests, see “Running Diagnostic Test
Programs” on page 110.
After Spilling Liquid on It
If liquid gets on the keyboard:
1.
2.
3.
4.
Turn off the server.
Unplug the keyboard from the back of the server.
Turn the keyboard upside down to drain excess liquid.
Dry off the keyboard with a lint-free cloth.
After the keyboard is completely dry, plug it in and turn on the server. If it does not
work correctly, have the keyboard serviced.
If liquid gets inside the monitor:
1.
2.
3.
4.
Turn off the monitor.
Turn off the server.
Unplug the monitor from the server and the electrical outlet.
Have the monitor serviced immediately.
If liquid gets inside the server:
1. Turn off the server and all attached devices.
2. Unplug the server from the electrical outlet and all attached devices.
3. Have the server serviced immediately.
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Netfinity 5000 Server Hardware Information and Procedures
Replacing the Battery
Replacing the Battery
IBM has designed this product with your safety in mind. The lithium battery must
be handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions and the requirements in the “Lithium Battery
Notice” on page ix.
2
CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your
system has a module containing a lithium battery, replace it only with
the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note: In the U.S., please call 1-800-IBM-4333 for information about battery
disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery
with heavy-metal components, be aware of the following environmental
consideration. Batteries and accumulators that contain heavy metals must not be
disposed of with normal domestic waste. They will be taken back free of charge by
the manufacturer, distributor, or representative, to be recycled or disposed of in a
proper manner.
To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada,
call your IBM reseller or IBM marketing representative.
Before you begin, be sure you have:
Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”
on page 42.
Ÿ Followed any special handling and installation instructions supplied with the
replacement battery.
Ÿ Removed the server side cover (see “Preparing to Install Options” on
page 43).
Note: After you replace the battery, you must reconfigure your system and reset
the system date and time.
Chapter 6. Solving Problems
157
Replacing the Battery
To replace the battery:
1. Locate the battery on the system board (see “System Board Illustration” on
page 166).
2. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b. Use one finger to slightly slide the battery toward the front of the server.
The spring mechanism behind the battery will push it out toward you as you
slide it forward.
c. Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
3. Insert the new battery:
a. Tilt the battery so that you can insert it into the front of the socket, under
the battery clip.
b. As you slide it under the battery clip, press the battery down into the
socket.
4. Reinstall the server covers and complete the installation (see “Completing the
Installation” on page 76).
5. Start the Configuration/Setup Utility program and reset configuration parameters
as needed.
Ÿ To reset the system date and time, go to “Date and Time” on page 24.
Ÿ To reset the power-on password, go to “Using the Power-on Password
Menu” on page 25.
Ÿ To reconfigure your system, follow the instructions given in “The
Configuration/Setup Utility” on page 21 (all models).
158
Netfinity 5000 Server Hardware Information and Procedures
Server Records and Specifications
Chapter 7. Server Records and Specifications
Whenever you add options to your server, be sure to update the information in this
section. Accurate, up-to-date records make it easier to add other options and, if
the need should arise, to report a hardware problem.
In addition to server records, this chapter contains specifications. These
specifications include product dimensions, environmental operating requirements,
system board layout, and jumper settings.
This chapter contains:
Record the Identification Numbers . . . . . . .
Installed Device Records . . . . . . . . . . . .
System Board Illustration . . . . . . . . . . . .
System Board LEDs
. . . . . . . . . . . . .
System Board Connectors . . . . . . . . . .
System Board Switches . . . . . . . . . . . . .
Bypassing an Unknown Power-on Password
Changing Jumper Positions . . . . . . . . . . .
Two-Pin Jumper Blocks
. . . . . . . . . . .
. . . . . . . . . . . . . . . . . .
SCSI Jumpers
DASD Backplane Jumper Block Location .
Power Cords . . . . . . . . . . . . . . . . . . .
 Copyright IBM Corp. 1998, 1999
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160
161
166
166
167
168
169
170
170
171
172
172
159
Record the Identification Numbers
Record the Identification Numbers
Record and retain the following information.
Product Name
IBM Netfinity 5000
Machine Type
Microprocessor Type
8659
Model Number
Ø with preinstalled hard disk drive
Ø without preinstalled hard disk drive
Serial Number
Key Serial Number
Table 12. Server Identification Numbers
The server serial number and other identification numbers are located on a label on
the rear of the server.
The server serial number is also located on the front bezel. On the tower model,
the identification numbers are located near the bottom of the front bezel. On the
rack model, the model number is located to the right of the 5.25-inch drive bays.
Note: Two keys are provided with your tower model server. Store the keys in a
safe place. If you lose the keys, you must order a replacement door lock
mechanism and keys from IBM.
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Netfinity 5000 Server Hardware Information and Procedures
Installed Device Records
Installed Device Records
Use the following tables to keep a record of the options installed in or attached to
your system. You can also record your system's default configuration settings.
This information can be helpful when you install additional options in your server or
if you ever need to have your server serviced. Copy these tables before recording
information in them, in case you need extra space to write new values later, when
you update your system's configuration.
Record in the following table the types and SCSI IDs for drives or devices attached
to your server. If you attach a drive or other device to an adapter, be sure to
record the descriptive information appropriately.
Location
Drive or Device Description
Internal Devices
Bay A
Bay B
5.25-Inch CD-ROM Drive
Bay C
3.5-Inch 1.44MB Diskette Drive
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
External Devices
SCSI ID
SCSI ID
SCSI ID
SCSI ID
Table 13. Internal and External Drives and Devices
Chapter 7. Server Records and Specifications
161
Installed Device Records
Table 14 (Page 1 of 3). Configuration/Setup Program Defaults and Changes
Option
Default Value
New Value
Additional Information
System Summary
Microprocessor
Microprocessor Speed
Secondary Microprocessor
Math Coprocessor
Internal
System Memory
640 KB
Extended Memory
63 MB
Cache Size (internal)
512 KB
Shadow ROM
384 KB
System ROM
F0000h — FFFFFh
Diskette Drive A
1.44 MB 3.5-inch diskette drive
Primary Master Device
[ CD-ROM ]
Mouse
[ Installed ]
System Memory Type
Registered SDRAM
Note: Both microprocessors must have the same cache size and type, and the same clock speed.
System Information
Product Data
Machine Type/Model
Flash EEPROM Revision Level
System Board Identifier
System Serial Number
BIOS Date
BIOS Revision Number
SP ROM Date
SP ROM Revision Level
Diagnostics Revision Level
Diagnostics Date
Diagnostics Version
SCSI BIOS Version
System Card Data
Model
SubModel
System Serial Number
DASD Backplane
Power Backplane
Power Supply 1
Power Supply 2
PCI Routing
Planar SCSI INT_A
IRQ11
Planar SCSI INT_B
IRQ15
Planar Ethernet INT_A
IRQ9
Planar Video INT_A
IRQ9
Planar USB INT_A
IRQ10
Note: The screen displays INT_A, INT_B, INT_C, and INT_D for each PCI slot. The default value for each is not routed.
162
Netfinity 5000 Server Hardware Information and Procedures
Installed Device Records
Table 14 (Page 2 of 3). Configuration/Setup Program Defaults and Changes
Option
Devices and I/O Ports
Serial Port Setup
Serial Port A
Serial Port B
Parallel Port Setup
Parallel Port
Parallel Port Mode
Parallel Port DMA
Mouse
Diskette Controller
Diskette Drive A
Video Setup
Video Controller
Video Memory
IDE Setup
Primary IDE Channel
Master Device
Type
Size
Transfer selection
Transfer Mode
LBA
System Security
Power-On Password
Power-On Password
Allow Unattended Boot
Administrator Password
Administrator Password
User Change Power-On Password
System Owners Name
Start Options
Keyboard NumLock State
Keyboard Speed
Disketteless Operation Mode
Displayless Operation Mode
Keyboardless Operation Mode
First Startup Device
Second Startup Device
Third Startup Device
Fourth Startup Device
Power On Self Test
Virus Detection
Note: The Virus Detection test checks for
Default Value
New Value
Additional Information
[ Port 3F8, IRQ4.]
[ Port 2F8, IRQ3.]
[ Port 378 ]
[ Standard ]
[ None ]
[ Installed ]
[ Enabled ]
1.44 MB 3.5-inch diskette drive
S3 Incorporated 86C775/86C785
1024 KB
[ Enabled ]
[ Enabled ]
CD-ROM
650 MB
Autoconfigure
PIO mode 3
Supported
[ On ]
[ On ]
[ No ]
[ On ]
[ Fast ]
[ Disabled ]
[ Disabled ]
[ Disabled ]
[ CD-ROM ]
[ Diskette Drive 0 ]
[ Hard Disk 0 ]
[ Network ]
[ Quick ]
[ Enabled ]
changes to the boot sector.
Chapter 7. Server Records and Specifications
163
Installed Device Records
Table 14 (Page 3 of 3). Configuration/Setup Program Defaults and Changes
Option
Default Value
New Value
Additional Information
Advanced Setup
Core Chipset Control
PCI Bus Control
Primary Bus MLT
[ 30h ]
Secondary Bus MLT
[ 30h ]
System SCSI Boot Precedence
[ Disabled ]
Planar SCSI ChA IRQ
[ Autoconfigure ]
Planar SCSI ChB IRQ
[ Autoconfigure ]
Planar Ethernet IRQ
[ Autoconfigure ]
Planar Video IRQ
[ Autoconfigure ]
Planar USB IRQ
[ Autoconfigure ]
Slot PCI Interrupt Routing
Device Enable/Disable
Planar SCSI
[ Enable ]
Planar Video
[ Enable ]
Planar Ethernet
[ Enable ]
Slot 5
[ Enabled ]
Slot 4
[ Enabled ]
Slot 3
[ Enabled ]
Slot 2
[ Enabled ]
Slot 1
[ Enabled ]
Cache Control
Processor Cache Type
[ Write-Back ]
Processor 1 Cache State
[ Enabled ]
Processor 1 Cache Size
512 KB
Memory Settings
[ Enabled ]
Note: The screen displays Row 0 and Row 1 for each bank. The default value for each is Enabled.
ISA I/O Recovery Timer Delay
[ Full Delay ]
Svc. Processor Hardware Interrupt
[ Autoconfigure ]
Plug and Play
Adapter Configuration
[ Enabled ]
Memory Resources
[ Plug and Play ]
I/O Port Resources
[ Plug and Play ]
DMA Resources
[ Plug and Play ]
Interrupt Resources
[ Plug and Play ]
Note: For each of these, the screen displays a list of the resources. The default value for each is Plug and Play.
164
Netfinity 5000 Server Hardware Information and Procedures
Installed Device Records
The following table shows the defaults for system memory and extended memory in your server. Record
changes to existing memory and upgrades here.
Table 15. RAM Default Settings and Changes
Option
Default Value
System Memory
Extended Memory
Connector J15
Connector J16
Connector J17
Connector J22
Total Memory
640 KB
63 MB
New Value
Additional Information
64
64
64
64
MB
MB
MB
MB
Ø
Ø
Ø
Ø
128
128
128
128
MB
MB
MB
MB
Ø
Ø
Ø
Ø
256
256
256
256
MB
MB
MB
MB
Ø
Ø
Ø
Ø
Record expansion slot configuration information for your server in the following table.
Table 16. Expansion Slot Configuration Information
Slot
Type
5
PCI
4
PCI
3
PCI
21
Shared
11
Shared
IRQ
DMA
I/O Port
ROM/RAM Address
Option Description
and Additional
Information
Notes:
1. Slots 1 and 2 are shared by adjacent PCI and ISA connectors.
2. Before setting values, review “Resolving Configuration Conflicts” on page 30 and follow the instructions for avoiding
configuration conflicts.
3. Slots 1–4 are on PCI bus 2; slot 5 is on PCI bus 1.
Chapter 7. Server Records and Specifications
165
System Board Illustration
The following illustrations show some of the system board components. Refer to the label inside the
system cover for detailed information.
System Board LEDs
System Board LEDs
.1/
.2/
.3/
.4/
.5/
.6/
.7/
.8/
.9/
.1ð/
166
Microprocessor 1 error LED (CR1)
Microprocessor 2 error LED (CR5)
Integrated voltage regulator error LED (CR4)
Voltage regulator module (VRM) error LED
(CR12)
Service Processor error LED (CR49)
DIMM 1 error LED (CR13)
DIMM 2 error LED (CR14)
DIMM 3 error LED (CR21)
DIMM 4 error LED (CR22)
System-management interrupt (SMI) LED
(CR29)
Netfinity 5000 Server Hardware Information and Procedures
.11/ Non-maskable interrupt (NMI) error LED
(CR28)
.12/ PCI 2 error LED (CR27)
.13/ PCI 1 error LED (CR26)
.14/ Reserved (CR25)
.15/ DASD error LED (CR24)
.16/ Temperature error LED (CR23)
.17/ Fan 1 (DASD) error LED (CR15)
.18/ Fan 2 (rear) error LED (CR16)
.19/ Reserved (CR17)
.2ð/ Reserved (CR18)
.21/ Power supply 1 error LED (CR19)
.22/ Power supply 2 error LED (CR20)
System Board Connectors
39
38
37
36
35
34
33
32
31
System Board Connectors
.1/ Systems management adapter connector
(J21)
.2/ Fan 2 connector (J6)
.3/ System switch block (SW1)
.4/ Microprocessor 2 connector (U21)
.5/ Reserved (J1)
.6/ Microprocessor 1 connector (U2)
.7/ Power connector (J3)
.8/ Reserved (J8)
.9/ Power connector (J4)
.1ð/ Reserved (J12)
.11/ Power supply data connector (J10)
.12/ Voltage regulator module (VRM) connector
(U20)
.13/ Fan 1 connector (J13)
.14/ DIMM 1 (J15), DIMM 2 (J16), DIMM 3 (J17),
and DIMM 4 (J22) connectors
.15/ SCSI connector (J18)
.16/ Diskette drive connector (J23)
.17/ IDE connector (J3)
.18/ Operator LED panel (J29)
.19/ Reserved (J31)
.2ð/ Power-on switch panel (J34)
.21/ RS-485 connector (J35)
.22/
.23/
.24/
.25/
.26/
.27/
.28/
.29/
.3ð/
.31/
.32/
.33/
.34/
.35/
.36/
.37/
.38/
.39/
Reserved (J37)
Reserved (J36)
Reserved (J41)
Reserved (J39)
Reserved (J32)
ISA connector (J40)
PCI/ISA connector, PCI bus 2 (J38)
PCI connector, PCI bus 2 (J33)
PCI connector, PCI bus 2 (J30)
Battery
PCI connector, PCI bus 2 (J28)
PCI connector, PCI bus 1 (J24)
Parallel/SCSI connectors (J19)
Video port and Management C port
connectors (J11) (Management C port
connector is above the video connector.)
USB 1 and USB 2 port connectors (J9)
(USB 2 is below USB 1)
Ethernet connector (J7)
Mouse and keyboard connectors (J5)
(The mouse connector is above the
keyboard connector)
Serial port A and B connectors (J2) (Serial
port B is below serial port A)
Chapter 7. Server Records and Specifications
167
System Board Switches
System Board Switches
The following table provides the system switch identifiers and descriptions of these
switches. The system switch block is identified by key .3/ in the illustration at
“System Board Connectors” on page 167.
Note: Turn off the server and disconnect the power cord before moving any
switches.
Table 17. System Board Switch Block SW1
Identifier
Switch Description
1
Switches 1, 2, 3, and 4 in combination specify the frequency for the microprocessor.
See Table 18 on page 169 for details.
2
Switches 1, 2, 3, and 4 in combination specify the frequency for the microprocessor.
See Table 18 on page 169 for details.
3
Switches 1, 2, 3, and 4 in combination specify the frequency for the microprocessor.
See Table 18 on page 169 for details.
4
Switches 1, 2, 3, and 4 in combination specify the frequency for the microprocessor.
See Table 18 on page 169 for details.
5
When On, perform BIOS recovery using boot block (boot block recovery).
The recovery boot block is in a protected area of flash memory that cannot be
overwritten. When the BIOS becomes corrupted (for example, if a power failure
occurs during a flash update), the recovery boot block can be used to restore the
BIOS. The code in the recovery boot block enables the server to start up and read a
flash diskette. The flash utility automatically recovers the system BIOS from the
BIOS recovery files on the diskette. When the flash is complete, the switch must be
moved to the Off position.
The default setting is Off (disabled).
6
When On, sets the host bus speed to 66 MHz. When Off, the host bus speed is 100
MHz.
The default setting is Off.
7
Power-on override.
When On, overrides the power-on switch and forces power-on mode. The system
will always boot without the use of the power-on switch.
The default setting is Off (disabled).
8
When On, bypass the power-on password. When Off, require the user to enter the
power-on password at startup if one is set.
The default setting is Off.
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Netfinity 5000 Server Hardware Information and Procedures
Bypassing an Unknown Power-on Password
Table 18. Switch Settings for Microprocessor Speed
350 MHz
1 2 3 4 5 6 7 8
400 MHz
1 2 3 4 5 6 7 8
ON
ON
OFF
OFF
450 MHz or higher
1 2 3 4 5 6 7 8
ON
OFF
Bypassing an Unknown Power-on Password
When a power-on password is set, POST does not complete until you enter the
password. If you forget the power-on password, you can regain access to the
server through one of the following methods:
Ÿ Enter the administrator password at the power-on prompt, if an administrator
password has been set. (If necessary, see “Using the Administrator Password
Menu” on page 27 for details.) Start the Configuration/Setup Utility programs
and change the power-on password. See “Using the Power-on Password
Menu” on page 25.
Ÿ Change switch 8 on the system switch block to On (Bypass Power-On
Password). See “System Board Connectors” on page 167 for the location of
the switch block.
Chapter 7. Server Records and Specifications
169
Changing Jumper Positions
Changing Jumper Positions
The DASD backplane, which is the Netfinity 5000 SCSI backplane, contains two-pin
jumper blocks, which are behind the daughterboard (SAF-TE) on the DASD
backplane. Jumper block J4 controls the addressing of the SCSI hard disk drive
hot-swap bays. See “SCSI Jumpers” on page 171 for details.
Two-Pin Jumper Blocks
Covering both pins with a jumper specifies one function of the jumper block.
Covering one pin only or removing the jumper entirely changes the function of the
jumper block. To change a jumper's position for a two-pin jumper block:
1. Turn off the server; then disconnect the server power cord.
2. Remove the server cover (see “Preparing to Install Options” on page 43).
3. Locate the jumper block, removing any adapters or components that may
hinder access to the jumper block.
4. Do one of the following:
Ÿ Remove a jumper by performing either action:
– Lift the jumper straight off the pin block.
– Align one of the holes in the bottom of the jumper with one of the pins
on the pin block, and then slide the jumper onto that pin only.
Ÿ Place a jumper by aligning the holes in the bottom of the jumper with the
two pins on the pin block, and then sliding the jumper onto these pins.
5. Replace any components or adapters that you might have removed.
6. Reinstall the server cover and connect the cables (see “Completing the
Installation” on page 76 for instructions).
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Netfinity 5000 Server Hardware Information and Procedures
SCSI Jumpers
The option jumper block on the DASD (SCSI) backplane defines the SCSI IDs for
hot-swap drives. See the illustration in “DASD Backplane Jumper Block Location”
on page 172 for the location of the option jumper block.
Table 19 summarizes the settings for the DASD backplane SCSI option jumper
block (J4).
Table 19. Backplane Option Jumper Block
Pins
Description
1-2 (A0)
Removing the jumper from these two pins reverses the SCSI IDs on the
backplane. For the tower model, these two pins are jumpered; for the rack
model, the jumper usually is removed.
3-4 (A1)
Reserved. No jumper.
5-6 (A2)
These pins are always jumpered.
Tower Addressing
Rack (Reversed)
Addressing
A2
A1
A2
J4
J4
A1
A0
A0
Table 20 shows the SCSI IDs that you can use for hot-swap drives.
Table 20. SCSI IDs for Hot-Swap Drives
J4 Pins 1-2 (A0)
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Jumpered (tower
orientation)
0
1
2
3
4
Jumper removed, DASD
enclosure not rotated
4
3
2
1
0
Jumper removed, DASD
enclosure rotated for rack
orientation
0
1
2
3
4
Notes: When the DASD enclosure on a tower model has been rotated for rack-mount orientation
and the jumper has been removed, the bays correspond to the rack model illustration on page 56.
Chapter 7. Server Records and Specifications
171
DASD Backplane Jumper Block Location
J4
A2
A1
A0
J3
The following illustration shows the location of the DASD backplane SCSI option
jumper block (J4).
Power Cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and
plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
172
Netfinity 5000 Server Hardware Information and Procedures
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power
cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New Guinea,
Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria,
Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, Czech
Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea,
Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg,
Macau, Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco,
Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal,
Romania, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia,
Turkey, former USSR, Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Ghana, Hong
Kong, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal,
Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United
Kingdom, Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
62X1045
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands,
Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala,
Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico,
Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia,
Suriname, Taiwan, Trinidad (West Indies), United States of America,
Venezuela
Chapter 7. Server Records and Specifications
173
174
Netfinity 5000 Server Hardware Information and Procedures
Glossary
This glossary includes terms and definitions from the
following publications.
The American National Dictionary for Information
Systems, ANSI X3.172-1990, copyright 1990 by the
American National Standards Institute (ANSI). Copies
may be purchased from the American National
Standards Institute, 11 West 42 Street, New York, NY
10036. Definitions are identified by the symbol (A).
The ANSI/EIA Standard 440-A: Fiber Optic
Terminology. Copies may be purchased from the
Electronic Industries Association, 2001 Pennsylvania
Avenue, N.W., Washington DC 20006. Definitions are
identified by the symbol (E).
The Information Technology Vocabulary, developed by
Subcommittee 1, Joint Technical Committee 1, of the
International Organization for Standardization and the
International Electrotechnical Commission (ISO/IEC
JTC1/SC1). These definitions are identified by the
symbol (I). Definitions from draft international
standards, committee drafts, and working papers being
developed by ISO/IEC JTC1/SC1 are identified by the
symbol (T), indicating that final agreement has not yet
been reached among the participating National Bodies
of SC1.
A
adapter. A printed circuit board that modifies the
system unit to allow it to operate in a particular way.
address. (1) A value that identifies a register or a
particular part of storage. The value is represented by
one or more characters. (2) The location in the storage
of a computer where data is stored. (3) To refer to a
specific storage location by specifying the value that
identifies the location.
application. The use to which an information
processing system is put; for example, a payroll
application, an airline reservation application, a network
application.
application program. (1) A program that is specific to
the solution of an application problem. Synonymous
with application software. (T) (2) A program written for
or by a user that applies to the user's work, such as a
program that does inventory control or payroll. (3) A
program used to connect and communicate with
stations on a network, enabling users to perform
application-oriented activities.
architecture. See computer architecture.
 Copyright IBM Corp. 1998, 1999
attenuation. A decrease in magnitude of current,
voltage, or power of a signal in transmission between
points.
AWG. American Wire Gauge.
B
back up. To copy information, usually to diskette or
tape, for safekeeping.
backup. Pertaining to a system, device, file, or facility
that can be used in the event of a malfunction or loss of
data.
BBS. Bulletin board system.
BIOS. Basic Input/Output System.
BIOS (Basic Input/Output System). Code that
controls basic hardware operations such as interactions
with diskette drives, hard disk drives, and the keyboard.
bit. Either of the digits 0 or 1 when used in the binary
numeration system. Synonymous with binary digit. (T)
bridge. A functional unit that interconnects two local
area networks that use the same logical link control
protocol but may use different medium access control
protocols.
buffer. (1) A routine or storage used to compensate
for a difference in rate of flow of data, or time of
occurrence of events, when transferring data from one
device to another. (A) (2) A portion of storage used to
hold input or output data temporarily.
bus. One or more conductors used for transmitting
signals, data, or power. See also address bus and data
bus.
byte. A string that consists of a number of bits, usually
8, that are treated as a unit and represent a character.
C
cable. The physical medium for transmitting signals; it
includes copper conductors and optical fibers.
cache. A buffer storage that contains frequently
accessed instructions and data; it is used to reduce
access time.
CD-ROM. Compact disc read only memory.
High-capacity read-only memory in the form of an
optically read compact disc. See also CD.
175
client. A functional unit that receives shared services
from a server. (T)
clock. A device that generates periodic, accurately
spaced signals used for purposes such as timing,
regulation of the operations of a processor, or
generation of interrupts. (T)
code. A collection of instructions that is in a form that
can be read and processed by a computer.
collision. An unwanted condition that results from
concurrent transmissions on a channel. (T)
device. A mechanical, electrical, or electronic piece of
equipment designed to serve a special purpose or
perform a special function.
device driver. A file that contains the code needed to
use an attached device.
diagnostic. Pertaining to the detection and isolation of
errors in programs and faults in equipment.
digital. (1) Pertaining to data in the form of digits. (A)
(2) Contrast with analog.
DIMM. Dual inline memory module.
compatibility. The capability of a hardware or
software component to conform to the interface
requirements of a given computer without adversely
affecting its functions.
configuration. The manner in which the hardware and
software of an information processing system are
organized and interconnected. (T)
configure. To set up a computer for operation by
describing to the system the devices, optional features,
and programs installed in the computer.
connector. An electrical part used to join two or more
other electrical parts. (Contrast with port.)
control. The determination of the time and order in
which the parts of a computer and the devices that
contain those parts perform the input, processing,
storage, and output functions.
controller. A device that coordinates and controls the
operation of one or more input/output devices, such as
workstations, and synchronizes the operation of such
devices with the operation of the system as a whole.
direct access storage device (DASD). A
nonvolatile-storage device, such as a diskette drive,
hard disk drive, or CD-ROM drive, in which access time
is effectively independent of the location of the data on
the storage medium.
direct memory access (DMA). The transfer of data
between memory and input/output devices without
microprocessor intervention.
disk array. Two or more hard disks interconnected to
increase security, performance, or reliability.
diskette. A small magnetic disk enclosed in a jacket.
(T)
diskette drive. The mechanism used to seek, read,
and write data on diskettes. It can be installed in, or
attached to, a computer.
display. A component capable of displaying
information on a viewing surface; for example, a
cathode ray tube or a gas panel.
DMA. Direct memory access.
crossover cable. A type of 10BASE-T cable in which
the transmit and receive data pairs are wired so that the
transmit pair is terminated at the pin positions used by
the receive pair at the opposite end of the cable. A
crossover cable is used to connect the 10BASE-T port
on an Ethernet controller to a 10BASE-T port on a
repeater that does not perform the crossover function.
duplex. Pertaining to communication in which data can
be sent and received at the same time. Synonymous
with full-duplex (FDX).. Contrast with half-duplex
(HDX).
E
D
ECC. Error correcting code.
DASD. Direct access storage device.
ECP. Extended Capability Port. An IEEE 1284
standard signalling method for high speed bidirectional
parallel communication between a computer and a
peripheral device, that uses the hardware in the port to
assist in the data transfer. It can use direct memory
addressing (DMA) channels to move its data, and
requires the peripheral device to control the
handshaking. ECP is generally used for printers and
scanners. See also EPP.
data. (1) A re-interpretable representation of
information in a formalized manner suitable for
communication, interpretation, or processing.
Operations can be performed upon data by humans or
by automatic means. (T) (2) Any representations such
as characters or analog quantities to which meaning is
or might be assigned. (A)
176
Netfinity 5000 Server Hardware Information and Procedures
EDO. Extended data output.
EEPROM. Electrically erasable programmable
read-only memory.
hardware. (1) All or part of the physical components
of an information processing system, such as
computers or peripheral devices. (T) (2) The
equipment, as opposed to the programming, of a
computer. (3) Contrast with software.
EISA. Extended industry standard architecture.
electrically erasable programmable read-only
memory (EEPROM). EPROM that can be
reprogrammed while it is in the computer.
extended industry standard architecture (EISA). An
expansion bus architecture used in a network server
that provides compatibility among hardware
components.
EPP. Enhanced Parallel Port. An IEEE 1284 standard
signalling method for high speed bidirectional parallel
communication between a computer and a peripheral
device, that uses the hardware in the port to generate
handshaking, strobing, and so forth. It controls all the
transfers to and from the peripheral device, and is
generally used for non-printer peripherals such as
CD-ROM, tape, or hard disk drives. See also ECP.
F
file. A named set of records stored or processed as a
unit. (T)
flash memory. See electrically erasable
programmable read-only memory (EEPROM).
frame. (1) A data structure that consists of fields,
predetermined by a protocol, for the transmission of
user data and control data. The composition of a
frame, especially the number and types of fields, may
vary according to the type of protocol. (T)
frequency. The rate of signal oscillation, expressed in
hertz.
H
half-duplex. In data communication, pertaining to
transmission in only one direction at a time. Contrast
with duplex.
hard disk. A rigid magnetic disk such as the internal
disks used in the system units of personal-computer
systems and in external hard disk drives.
hard disk drive. A disk drive that reads and writes
data on rigid disks and can be installed in or connected
to a computer.
hexadecimal. Pertaining to a system of numbers to
the base 16; hexadecimal digits range from 0 through 9
and A through F, where A represents 10 and F
represents 15.
hot swap. (1) A hard disk subsystem feature of
servers and storage enclosures that enables you to
remove and replace hard disk drives without turning off
the system. (2) To replace a hard disk drive while the
system is turned on.
I
IEEE. Institute of Electrical and Electronics Engineers.
IEEE Standard 802.3. A series of standards that
define a type of LAN that uses an access method called
carrier sense multiple access with collision detection
(CSMA/CD) over cabling of various types. The cabling
types defined by the standard are thick coaxial
(10BASE5), thin coaxial (10BASE2), unshielded twisted
pair (10BASE-T), and optical fiber (10BASE-F).
initialization. Preparation of a system, device, or
program for operation.
input/output. Pertaining to a device, process, or
channel involved in data input, data output, or both.
instruction. A statement that specifies an operation to
be performed by a microprocessor, and that identifies
data involved in the operation.
Internet Packet Exchange (IPX). The routing protocol
used to connect Novell’s servers or any workstation or
router that implements IPX with other workstations.
Although similar to TCP/IP, it uses different packet
formats and terminology. See also TCP/IP and Xerox
Network Systems (XNS).
Internet Protocol (IP). A protocol used to route data
from its source to its destination in an Internet
environment.
I/O. Input/output.
IPX. Internet Packet Exchange.
IRQ. Interrupt request.
ISA. Industry standard architecture
Glossary
177
MDI. Medium Dependent Interface.
J
jumper. A connector between two pins on a network
adapter that enables or disables an adapter option,
feature, or parameter value.
MDI-X. A port on a 10BASE-T repeater that performs
the crossover function.
L
LAN. Local area network.
LED. Light-emitting diode.
link segment. In simple terms, a single cable or
interconnected cables that connect a device to a
10BASE-T repeater. The cables in a link segment are
unshielded twisted-pair cables that conform to the
cabling specifications in IEEE Standard 802.3
10BASE-T.
load. To bring all or part of a computer program into
memory from auxiliary storage so that the computer can
run the program.
local area network (LAN). (1) A computer network
located on a user's premises within a limited
geographical area. Communication within a local area
network is not subject to external regulations; however,
communication across the LAN boundary may be
subject to some form of regulation. (T) (2) A network in
which a set of devices are connected to one another for
communication and that can be connected to a larger
network.
logical. (1) Pertaining to content or meaning as
opposed to location or actual implementation. (A)
(2) Pertaining to a view or description of data that does
not depend on the characteristics of the computer
system or the physical storage. (A) (3) Contrast with
physical. (A)
medium. A physical material in or on which data may
be represented.
megabyte. (1) For processor storage and real and
virtual memory, 220 or 1 048 576 bytes. (2) For disk
storage capacity and transmission rates, 1 000 000
bytes.
memory. Addressable storage space in the computer
that is used for temporary storage of instructions and
data while a program is running, or for permanent
storage of microcode. Contrast with auxiliary storage.
menu. A list of options displayed to the user by a data
processing system, from which the user can select an
action to be initiated. (T)
microprocessor. A processor whose elements have
been miniaturized into one or a few integrated circuits.
(T)
modem (modulator/demodulator). (1) A functional
unit that modulates and demodulates signals. One of
the functions of a modem is to enable digital data to be
transmitted over analog transmission facilities. (T) (A)
(2) A device that converts digital data from a computer
to an analog signal that can be transmitted on a
telecommunication line, and converts the analog signal
received to data for the computer.
N
NDIS. Network Driver Interface Specification.
M
math coprocessor. In personal-computer systems, a
microprocessor that supplements the operations of the
system microprocessor, enabling the computer to
perform complex mathematical operations in parallel
with other operations.
MAU. Medium attachment unit.
Mbps. Megabits per second.
Mbps. Million bits per second.
MBps. Megabytes per second.
178
MDI port. The port that acts as the electrical and
mechanical interface between the twisted-pair link
segment and the medium attachment unit.
Netfinity 5000 Server Hardware Information and Procedures
NetBIOS. Network BIOS. An operating system
interface for application programs used on IBM personal
computers that are attached to the IBM Token-Ring
Network. See also BIOS.
network. (1) An arrangement of nodes and connecting
branches. (T) (2) A configuration of data processing
devices and software connected for information
interchange.
node address. The address of an adapter on a LAN.
nonvolatile. (1) Pertaining to a storage device whose
contents are not lost when power is cut off. (T)
(2) Contrast with volatile.
O
ODI. Open-Data Link Interface.
operating system. Software that controls the
execution of programs and that may provide services
such as resource allocation, scheduling, input/output
control, and data management. Although operating
systems are predominantly software, partial hardware
implementations are possible. (T)
processor. A functional unit that interprets and
executes instructions. A processor consists of at least
an instruction control unit and an arithmetic and logic
unit. (T) See microprocessor and central processing
unit.
program. (1) A sequence of instructions that a
computer can interpret and execute. (2) To design,
write, modify, and test computer programs. (I) (A)
prompt. A visual or audible message sent by a
program to request the user's response. (T)
P
pack. Two or more hard disks interconnected to
increase security, performance, or reliability. Commonly
referred to as a disk array.
packet. In data communication, a sequence of binary
digits, including data and control signals, that is
transmitted and switched as a composite whole. The
data, control signals, and possibly error control
information are arranged in a specific format. (I)
R
RAID. Redundant array of independent disks.
RAM. Random access memory.
random access memory (RAM). (1) A storage device
in which data can be written and read. (2) A storage
device into which data is written and from which data is
read in a nonsequential manner.
parallel port. An access point through which a
computer transmits or receives data that consists of
several bits sent simultaneously on separate wires.
Contrast with serial port.
RAS. Reliability, availability, and serviceability.
PCI. Peripheral component interconnect.
read-only memory (ROM). Memory in which stored
data cannot be modified by the user except under
special conditions. See also EEPROM, EPROM, and
PROM.
performance. One of the two major factors, together
with facility, on which the total productivity of a system
depends. Performance is largely determined by a
combination of throughput, response time, and
availability.
physical. (1) Pertaining to actual implementation or
location as opposed to conceptual content or meaning.
(A) (2) Contrast with logical. (A)
pin. One of the conducting contacts of an electrical
connector.
port. An access point for data entry or exit. (Contrast
with connector.)
POST. Power-on self-test.
power-on self-test (POST). A series of diagnostic
tests that are run automatically by a device when the
power is turned on.
processing. The performance of logical operations
and calculations on data, including temporary retention
of data in microprocessor storage while the data is
being operated on.
read. To acquire or interpret data from a storage
device, from a data medium, or from another source.
record. (1) A set of data treated as a unit. (2) A set
of one or more related data items grouped for
processing.
refresh. (1) To recharge a memory location in volatile
memory with an electric current so that it retains a state
or binary value. (2) In computer graphics, the process
of repeatedly producing a display image on a display
surface so that the image remains visible.
register. (1) An integrated circuit that contains 8, 16,
or 32 storage locations, each of which can store 1 bit of
binary data. See also binary. (2) An area that stores
binary data while it is being processed by the computer.
repeater. A device used to amplify or reshape signals.
resolution. In video monitors, a measure of the
sharpness of an image, expressed as the number of
lines and columns on the monitor screen or the number
of pels per unit of area.
ROM. Read-only memory.
Glossary
179
S
SCSI. Small computer system interface.
segment. A section of cable between components or
devices. A segment may consist of a single patch
cable, several patch cables that are connected, or a
combination of building cable and patch cables that are
connected.
serial port. An access point through which a computer
transmits or receives data, one bit at a time. Contrast
with parallel port.
server. (1) A functional unit that provides shared
services to workstations over a network. (2) In a
network, a data station that provides facilities to other
stations.
subsystem. In computers, a secondary or subordinate
system, usually capable of operating independently of a
controlling system, and usually having a single purpose,
such as displaying video or reading from and writing to
hard disks. A subsystem can be integrated into the
system board or on an adapter.
SVGA. Super video graphics array.
symmetric multiprocessing. In personal-computer
systems, a multiprocessing design that enables two or
more microprocessors to run concurrently and work
independently, with each microprocessor capable of
performing any task.
system board. In a system unit, the main circuit board
that supports a variety of basic system devices, such as
a keyboard or a mouse, and provides other basic
system functions.
SIMM. Single-inline memory module.
slot. (1) A position in a device used for removable
storage media. (2) One of several receptacles in the
rear panel of the system unit into which a user can
install an adapter.
small computer system interface (SCSI). A standard
input/output interface used by personal computers.
SMP. symmetric multiprocessing.
socket. A receptacle for a microchip.
software. (1) All or part of the programs, procedures,
rules, and associated documentation of a computer.
Software is an intellectual creation that is independent
of the medium on which it is recorded. (2) Contrast
with hardware.
startup sequence. In personal computers, the order
that the computer uses to search the direct access
storage devices for an operating system.
storage. A functional unit into which data can be
placed, in which it can be retained, and from which it
can be retrieved.
straight-through cable. A type of 10BASE-T cable in
which the transmit and receive data pairs are wired so
that each signal wire is terminated at the same pin
position at each end of the cable. A straight-through
cable is used to connect the 10BASE-T port on an
Ethernet controller to a 10BASE-T port on a repeater
that performs the crossover function.
180
Netfinity 5000 Server Hardware Information and Procedures
T
token. In a local area network, the symbol of authority
passed successively from one data station to another to
indicate the station temporarily in control of the
transmission medium. Each data station has an
opportunity to acquire and use the token to control the
medium. A token is a particular message or bit pattern
that signifies permission to transmit.
transceiver. A physical device that connects a host
interface to a local area network, such as Ethernet.
Ethernet transceivers contain electronics that apply
signals to the cable and sense collisions.
Transmission Control Protocol (TCP). A
communications protocol used in Internet and in any
network that follows the U.S. Department of Defense
standards for inter-network protocol. TCP provides a
reliable host-to-host protocol between hosts in
packet-switched communications networks and in
interconnected systems of such networks. It assumes
that the Internet protocol is the underlying protocol.
Transmission Control Protocol/Internet Protocol
(TCP/IP). A set of protocols that allow cooperating
computers to share resources across a heterogeneous
network.
transmit. To send information from one place for
reception elsewhere. (A)
twisted pair. A transmission medium that consists of
two insulated electrical conductors twisted together to
reduce noise. (T)
U
W
unshielded twisted pair (UTP). See telephone twisted
pair.
write. To make a permanent or transient recording of
data in a storage device or on a data medium.
utility program. (1) A computer program in general
support of computer processes; for example, a
diagnostic program, a trace program, a sort program.
(2) A program designed to perform an everyday task
such as copying data from one storage device to
another.
10BASE-F. 10 Mbps baseband fiber optic. Dual fiber
point-to-point cabling with no defined maximum node
count. Maximum fiber optic cable distance is 0.5–2 km,
depending on system configuration. Covered by section
16, 17, and 18 drafts of the IEEE 802.3 Ethernet
standards.
V
virtual. Pertaining to a functional unit that appears to
be real, but whose functions are accomplished by other
means.
volatile. (1) Pertaining to a storage device whose
contents are lost when power is cut off. (2) Contrast
with nonvolatile.
10BASE-T. 10 Mbps baseband twisted pair.
Point-to-point twisted-pair cabling and repeaters to
provide network services. There is no maximum node
count. Maximum cable distance is 100 m. Covered by
section 14 of the IEEE 802.3 Ethernet standards.
10BASE2. 10 Mbps baseband 200 m. A low-cost
version of 10BASE5, commonly known as Cheapernet.
The maximum number of nodes per cable segment is
30.
10BASE5. 10 Mbps baseband 500 m. Commonly
known as Ethernet. The maximum number of nodes
per cable segment is 100.
100BASE-TX. An IEEE 802.3 standard for baseband
Ethernet data transmission at 100 Mbps over two pairs
of Category 5 unshielded balanced cable or 150 Ohm
shielded balanced cable.
Glossary
181
182
Netfinity 5000 Server Hardware Information and Procedures
Index
Numerics
10/100 Mbps Ethernet Controller 32
25-pin parallel port 12
4-pin universal serial bus port 13
9-pin serial port 12, 23
A
about this book xi
accessing
Configuration/Setup program 21, 27
Diagnostic Utility program 21, 107, 109
SCSISelect Utility program 35
acoustical output of server 93
adapters
deactivated 31
Ethernet, configuring 33
installing 50
ISA-connector locations 49, 167
locations 49, 165
PCI-connector locations 49, 167
removing 50
slot position 50
using, with external devices 72
video 50, 150
adding
adapters 50
device drivers 81
external options 72
internal drives 60
memory-module 54
microprocessor upgrades 66
security for server 24, 74
U-bolt 74
adjusting
chair 16
controls 16
lighting 16
monitor 16
administrator password
deleting 27
features 25
forgotten 27
purpose 27
setting 27
Advanced Setup
Cache Control 28
PCI Bus control 28
Advanced Systems Management Adapter
air circulation 17, 78, 92
 Copyright IBM Corp. 1998, 1999
air vents 17
altitude of server 93
American National Standards Institute (ANSI)
ANSI 58
antiglare filter 16
architecture
ISA 20
PCI 30
arranging workspace 16
assigning interrupt requests 29
attaching
external drives 57
internal drives 60
U-bolt 74
auto-negotiation 32
58
B
back view 12
bandwidth 33
battery
disposal ix, 157
failure error message 113
handling precautions ix, 157
heavy metal 157
installing 158
location 158
ordering replacements 157
removing 158
replacing 157
baud rate
Ethernet controller 32
bays
drive 56
expansion 14
installing drives 59
internal drive locations 161
preinstallation steps 59
beep codes
description 120
during POST 120
list 122
table 122
beep codes, POST 108
before you begin 40
BIOS (basic input/output system)
damaged 155
not installed message 133
recovering 155
blank screen 142
bolt-down facility
See U-bolt, installing
183
boot
See startup
boot block recovery 155
broken cover latch 142
broken door lock 142
buffered extended data output (EDO) memory
bypassing power-on password 169
54
C
cable management arm
cable-arm bracket 95
cable-down facility
See U-bolt, installing
cable-management arm 98
cables
category 5 32, 90, 147
connecting
drive 63
power 78, 80
signal 78, 80
crossover 147
disconnecting
drive 60
power 44, 46
signal 44, 46
drive power 57
internal drive 57
lengths 17
removing 41, 44, 46
safety ix
two-drop drive power 57
types 57
cabling the server 78, 80
cache
control 29
defining type 29
internal level-2 size 3
video 29
Cache Control 29
cage nut 100
card
See adapters
Category 5 cables 32, 90, 147
caution
battery handling ix, 157
clearances for air circulation 78
electrical safety 41
general information 17
handling static-sensitive devices 42
laser compliance statement x
power supply 41
CD-ROM drive
eject button 7
manual tray release 7
184
Netfinity 5000 Server Hardware Information and Procedures
chair adjustments 16
changing
configuration settings 22
hardware configuration 150
jumper settings 170
memory addresses 31
PCI interrupt requests 29
software configuration 150
chassis bracket 102
circulation, air 17
cleaning the monitor 17
clearances for air circulation 78
clock
real-time 112, 113
CMOS configuration data
comfort 16
communication
modem and fax requirements for the United
Kingdom 41
requirements ix
compatibility
electromagnetic 32
operating systems 67
completing the installation 76
configuration
adapter conflicts 150
adapter locations 165
changing hardware 150
changing software 150
Configuration/Setup program 21
conflicts 30
conflicts, memory address 150
default settings 162
device change 113
device records 162, 165
errors 21, 30
Ethernet adapter 33
Ethernet controller 32
Ethernet failover 33
IntraNetWare 35
OS/2 34
Windows NT 34
hardware change 123
industry standard architecture (ISA) 20, 28, 29
ISA expansion slot 165
memory change 113
memory-address conflicts 150
option conflicts 150
PCI expansion slot 165
peripheral component interconnect (PCI) 20, 22,
28, 30
power-on self-test (POST) 20
purpose 81
recording information 81
records
defauts 162
configuration (continued)
updating server 81
utility programs 20
Configuration/Setup utility program
administrator password 27
configuring devices 23
configuring I/O ports 23
controlling access to 27
defining system security 24
exiting 22
limited menu 22
power-on password 25
setting date and time 24
setting passwords 24, 27
starting 21
Configure/View Host Adapter Settings
configuring your server 20
conflicts, configuration 30, 150
connecting
cables ix
drive cables 63
external drives 57
external options 72
internal drives 60
power cables 78, 80
signal cables 78, 80
telephone line 78, 80
U-bolt 74
connector
adapter 50
device records 162
Ethernet 90
expansion slots 12
input/output (I/O) port 89
ISA-bus 49
keyboard 12
management C 12
memory-module 54
microprocessor 66
monitor 12
mouse 12
parallel device 12, 163
PCI-bus 49
pointing device 12
printer 12
rear view of server 12
SCSI 12, 58
termination requirements 59
serial device 12
considerations
environmental 157
microprocessor upgrade 66
controller
Ethernet 90, 134
baud rates 32
Ethernet, problems 147
controller (continued)
network 90
SCSI, problems 133
video 150
controls 7
cover
installing 76, 79
release lever 8
removing 44, 47
cover latch, broken 142
cover plates 61
customer assistance
error messages 108
ordering publications xii
telephone numbers xii
36
D
damaged system
dropped 156
spilled liquid 156
DASD (direct access storage device)
backplane 170, 171
hot-swap enclosure 57, 171
in startup sequence 81
SCSI IDs 58, 59
termination requirements 65
data parity error, PCI
Date and Time 24
date, setting 24
deactivated adapters 31
default
configuration values 162
values for Configuration/Setup Utility
deleting power-on password 169
description 8
device
addresses 162
configuration error 113
drivers 32, 34
external drives 57
input/output (I/O) port 89
ISA adapter locations 167
locations 161
pointing, problems 144
preinstalled 14
records 162
SCSI 58
SCSI, problems 133
static-sensitive, handling 42
Devices and I/O Ports
parallel port assignment 23
serial port assignment 23
diagnosing server problems 105, 141
diagnostic utility programs
description, test programs 107
162
Index
185
diagnostic utility programs (continued)
diskette 141
equipment 110
error messages 123
main menu 109
menu
Test Log 111
messages, error 123
navigating through tests 110
starting 110
tools overview 107
using LEDs 152
disconnecting
cables ix, 41
drive cables 60
power cables 44, 46, 60
signal cables 44, 46, 60
telephone line 43
disk drive, hard 56
diskette drive
eject button 7
preinstalled 14
problems 141
purpose 56
disketteless operation 163
diskettes
option 109
display
See monitor
displayless operation 163
disposing of batteries ix, 157
DMA (direct memory access)
assigning system resources 30
conflicts 30
door lock, broken 142
drawer model
See rack model
drive
bays 56
cables 57
CD-ROM 56
connecting cables 63
disconnecting cables 60
diskette 56
external 57
fixed disk 56
hard disk 56
installing 56
all bays 59
internal 56, 60
introduction 56
location
device records 161
illustration 56
position 59
preinstalled 14
186
Netfinity 5000 Server Hardware Information and Procedures
drive (continued)
problems 141
purpose 56
removing internal 56
SCSI 58
sizes 56
tape 56
types 56
drivers
device 31, 32, 34
dropped server 156
dual-inline memory module (DIMM)
See also memory module (DIMM)
description 54
installing or removing 54
recording 165
duplicate keys 160
E
EDO memory
See extended data output (EDO) memory
EEPROM 23
electrical
outlets 17
safety ix, 41
electrical requirement 93
electrically erasable programmable
See EEPROM
Endless Loop
Enhanced Parallel Port (EPP) 23
environmental considerations 157
Error Log 30
error messages
battery failure 113
CD-ROM diagnostic (215) 127
core system diagnostic (001) 124
description 108
device configuration 113
diagnostic 108, 123
diskette drive diagnostic (206) 127
Ethernet 134
ethernet diagnostic (301) 129
ethernet diagnostic (302) 129
ethernet diagnostic (405) 129
hard disk drive diagnostic (217) 128
memory configuration 113
memory size 55
microprocessor diagnostic (089) 125, 129
NDIS 2.01 (OS/2) driver 136
NDIS 4.0 driver 138
NetWare or IntraNetWare ODI driver 134
numeric 112
parallel port diagnostic (014) 124
PCI interface diagnostic (020) 125
POST 112
error messages (continued)
POST messages and beep codes 108
power supply diagnostic (075) 125
SCO UNIX driver 138
SCSI 133
SCSI interface diagnostic (030) 125
serial port diagnostic (011) 124
software 109
software-generated 108
status display diagnostic (180) 126
system cache diagnostic (202) 127, 131
system memory diagnostic (201) 126, 130
system-management processor diagnostic
(165) 126
thermal system diagnostic (175) 126
types 108
USB port interface diagnostic (015) 125
video system diagnostic (005) 124
ethernet 4
Ethernet adapter
redundant 33
Ethernet controller
baud rates 32
changing the IRQ 29
configuration 32
connector (RJ-45) 90
device driver 32
error messages 134
failover feature 33
NIC 33
primary controller 33
redundant adapter 33
related publications xii
SCO UNIX driver messages 138
secondary controller 33
troubleshooting 147
Ethernet Link Status light 147, 148
Ethernet Speed 100 Mbps light 147
Ethernet Transmit/Receive Activity light 147, 148
Exit Setup 22
expansion bays 14
expansion slots
adapter 49
adapter locations 161, 167
location 12
Extended Capabilities Port (ECP) 23
extended data output (EDO) memory 54
extension cords 17
external
device records 161, 165
drives 57
options, connecting 72
SCSI connector 12
SCSI devices, terminating 59
views 12, 14
F
failover for Ethernet
configuration for 34
description 33
NIC adapter 33
primary controller 33
secondary controller 33
Fast Ethernet 32
fatigue 16
features
administrator password 27
internal 161, 162
PCI, configuring 30
records 161
fixed disk 56
See also hard disk drive
flickering monitor 142
forgotten password
administrator password 27
power-on password 25
formatting drives 38
front view 14
G
general information
before installing options
installing drives 59
general problems 142
glare 16
glossary 175
40
H
handling static-sensitive devices 42
hard disk drive
68-pin connector 88
external device port 87
internal device port 87
low-level format 38
preinstalled 14
purpose 56
hardfile
See hard disk drive
heat output of server 92, 93
heat sink 67
heavy-metal batteries 157
help
See customer assistance
humidity of server environment 93
I
I/O Ports 30
configuring
23
Index
187
IBM 10/100 Mbps Ethernet Controller 32
IBM service center
See telephone numbers
ID, SCSI 58
identification numbers 160
in-use lights
CD-ROM 8
diskette drive 7, 141
hard disk drive 9
problems 142
indicators, status 9
industry standard architecture (ISA)
See ISA (industry standard architecture)
input/output port
connector 89
installation
completing 76
cover 76
hardware 40
preparation 40, 43
installing
adapters 50
battery 158
cover 76
device drivers 32
external options 72
internal drives 60
preinstallation steps 59
memory-module 54
microprocessor 67, 69
Option Diskettes 109
SCSI drives 58
U-bolt 74
intermittent problems 143
internal
device records 161
drives
cables 57
installing 60
purpose 56
removing 56
options, installed 161
preinstalled 14
SCSI devices, terminating 59
interrupt request (IRQ)
assigning PCI 29, 30
recording PCI 164
recording serial 163
viewing settings 22
ISA (industry standard architecture)
adapters, card support bracket 51
configuring legacy adapters 30
connector location 49
ISA Legacy 30
188
Netfinity 5000 Server Hardware Information and Procedures
J
jumper
changing 170
on DASD backplane
171
K
keyboard
angle of 16
arm and wrist position 16
connector 12, 86
number lock 28
port 86
problems 144
speed 28
keyboardless operation 28, 163
keys
replacing 160
serial number 160
kits
sizes 162
L
LAN (local area network)
configuring the Ethernet controller 32
laser compliance statement x
latch, cover 142
LED (light-emitting diode)
See also lights
DASD 1 error 166
DIMM 1 error 166
DIMM 2 error 166
DIMM 3 error 166
DIMM 4 error 166
Ethernet Link Status 147, 148
Ethernet Speed 100 Mbps 147
Ethernet Transmit/Receive Activity 147, 148
Fan 1 error 166
Fan 2 error 166
Fan 3 error 166
Fan 4 error 166
identifying problems 151
Microprocessor 1 error 166
Microprocessor 2 error 166
Non-Maskable Interrupt (NMI) error 166
PCI 1 error 166
PCI 2 error 166
power supply 151
Power Supply 1 error 166
Power Supply 2 error 166
Service Processor error 166
System-management interrupt 166
Temperature error 166
Voltage Regulator (integrated) error 166
Voltage Regulator Module (VRM) error 166
LED diagnostics 152
lighting 16
lights
CD eject 7
CD-ROM in-use 8
diskette drive 7
Ethernet Link Status 10, 147, 148
Ethernet Speed 10
Ethernet Speed 100 Mbps 147
Ethernet Transmit/Receive Activity 10, 147, 148
hard disk drive activity 10
Hard Disk Drive In-Use 9
hard disk drive status 10
identifying problems 151
POST Complete 9
power modules 11
power supply 11, 151
power-on 9
Primary Microprocessor Activity 10
Secondary Microprocessor Activity 10
System Error 10
lights not working 142
liquid spilled on server 156
locations
adapter 49
battery 158
devices 161
drive bays 56
drives 161
expansion slots 49
features 12, 14
power switch 8
processor-upgrade socket 66
server identification numbers 160
server records 161, 162
switches 168
system memory 54
termination 59
lock, cover 76
lock, door 142
low-level format program
backing up files 38
overview 38
using 38
when to use 38
M
Main Menu
Configuration/Setup 22
diagnostic test programs 109
mechanical loading, rack enclosure 92
memory
address conflicts 150
assigning system resources 30
configuration error 113
memory (continued)
connector locations 54
default settings 163, 165
device records 162
problems 144
size errors 55
memory module (DIMM)
buffered extended data output (EDO) 54
device records 165
installing 54
purpose 54
removing 54
size 54
speed 54
system 54
type 54
menus
Configuration/Setup 22
diagnostic test programs 109
SCSISelect Utility program 36
messages
battery failure 113
CD-ROM diagnostic (215) 127
core system diagnostic (001) 124
device configuration error 113
diagnostic 123
diskette drive diagnostic (206) 127
error 123
ethernet diagnostic (301) 129
ethernet diagnostic (302) 129
ethernet diagnostic (405) 129
hard disk drive diagnostic (217) 128
invalid SCSI 133
memory configuration error 113
microprocessor diagnostic (089) 125, 129
parallel port diagnostic (014) 124
PCI interface diagnostic (020) 125
POST 112
power supply diagnostic (075) 125
SCSI interface diagnostic (030) 125
serial port diagnostic (011) 124
status display diagnostic (180) 126
system cache diagnostic (202) 127, 131
system memory diagnostic (201) 126, 130
system-management processor diagnostic
(165) 126
thermal system diagnostic (175) 126
USB port interface diagnostic (015) 125
video system diagnostic (005) 124
microprocessor
installing 67, 69
installing secondary 66
introduction 66
location 66
microprocessor 66
options 66
Index
189
microprocessor (continued)
problems 143
removing 68
replacing 69
speed switches, setting 70
startup 143
upgrades 66
model number 160
module test
description 110
modules
dual-inline memory module (DIMMs)
monitor
adjusting of 16
cleaning 17
configuring 23
connector 12
dusting of 17
placement of 16
port 85
problems with 142
mouse
connector 12
port 86
problems 144
multiprocessor support diskette 66
O
54
N
NDIS driver messages 138
Netfinity Service Processor Manager
problems 146
network
See also LAN (local area network)
adapters
See your network-adapter documentation
auto-negotiation 32
baud rates 32
configuring the Ethernet controller 32
connection problems 147
device driver 32
Ethernet connector 90
Ethernet driver 134
network adapter, starting from 28
network interface card 33
NIC adapter 33
non-volatile random access memory (NVRAM) 21
notices
battery ix
laser compliance statement x
safety information vi
Novell NetWare
messages 134
number lock (NumLock) 28
190
Netfinity 5000 Server Hardware Information and Procedures
occasional problems 143
office space, arranging 16
operating system
compatibility 67
Option Diskettes
copying 109
Option ROM 29
options
adapters 49
addresses 162
device records 162
diskettes 109
drives 56
external, connecting 72
locations 161, 165
memory-module 54
microprocessor 66, 67, 69
PCI, configuring 30
problems 144
SCSISelect Utility program 36
U-bolt 74
ordering
publications xii
replacement batteries 157
replacement keys 160
OS/2 Warp Server 4.0 Advanced SMP
66
P
parallel port
configuration 163
configuring 23
connector 84
description 12
Enhanced Parallel Port (EPP) 23
Extended Capabilities Port (ECP) 23
location 12
problems 145
setting to bidirectional 23
parameters
default, configuration 162
parity, data 29
part numbers
keys 160
publications xii
serial 160
password
administrator 24, 27
forgotten administrator 27
general information 24, 25
not set 25
power-on 25, 169
setting 27
PCI (peripheral component interconnect) architecture
assigning interrupt requests 29, 30
bypassing defective adapter 21
features and options 30
features and options, configuring 30
Interrupt Request 29
slot location 49
performance 33
peripheral component interconnect (PCI) architecture
See PCI (peripheral component interconnect)
architecture
phone numbers
See telephone numbers
pin-number assignment, I/O connector 89
planning considerations 17
planning workspace 16
plates, cover 61
Plug and Play
configuring system resources 30
Ethernet controller 33
pointing device
See also mouse
problems 144
port
keyboard 86
mouse 86
parallel 84
SCSI 87
serial 82
universal serial bus 89
video 85
ports, input/output
See connector
parallel
See parallel port
serial
See serial port
POST
See power-on self-test (POST)
power cables
connecting 78, 80
disconnecting 44, 46, 60
drive types 57
power cord 172
lengths 17
location 17
power switch 8
protector 8
power-cord strain-relief bracket
caution 17
power-on password
bypassing 169
deleting 26
features 25
forgotten 169
on boot 25
power-on password (continued)
setting or changing 25, 26, 27
power-on self-test (POST)
battery failure 113
beep codes 108, 120
during configuration 20
enhanced 28
message table 112
overview 108
quick 28
table, message 112
precautions
electrical safety 41
power supply 41
preface xi
preinstallation
steps 59
preinstalled devices 14
preparing
external options for installation 72
for installation 40, 43
for setup 40
printer
problems 146
printers, SCSI 58
privileged-access password
See administrator password
problems, solving
configuration conflicts 150
diagnostic tools 107
error messages 108, 123
Ethernet 148
keyboard 144
memory 144
microprocessor 143
mouse 144
network connection 147
option 144
parallel port 145
POST 112
printer 146
serial bus, universal 145
serial port 145
software 146
processor
See microprocessor
processor-upgrade socket 66
product
advantages 33
identification numbers 160
internal and external options 161
name 160
Product Data 23
programs
advanced diagnostic 38
low-level format 38
Index
191
programs (continued)
navigating through diagnostic tests
protecting
data 27
the server 40
publications
ordering xii
part numbers xii
related xii
110
59
S
R
rack model
connectors 12
controls 7
expansion bays 14
operating specifications 92
preparing for installation 46, 92
preparing the rack 96
rack installation procedures
installing in the rack enclosure 100
preparing the rack 96
preparing the server 94
removing from rack 102
securing to the rack 80
status indicators 9
rack, enclosure
installing rack model 100
preparing 96
preparing the server for installation 94
removing rack model 102
RAM (random-access memory) 3
read-only memory (ROM)
See ROM (read-only memory)
rear view 12
receive data 82
records, device 161
reducing glare 16
redundant Ethernet 33
refresh rate 142
registered synchronous dynamic random access
memory (SDRAM) 3
related publications xii
removing
adapters 50
battery 158
cover 44
internal drive 56
memory-module 54
microprocessor 68
power-on password 169
server cables 41, 44, 46
replacement batteries, ordering 157
replacing
keys 160
microprocessor 69
192
replacing (continued)
system board 27
requirements for terminating SCSI devices
resolving configuration conflicts 30
retaining clip 54
ROM (read-only memory)
address conflicts 150
defining option caching 29
Netfinity 5000 Server Hardware Information and Procedures
safety requirements
battery handling 157
electrical ix, 41
general information 17, 40
handling static-sensitive devices 42
laser compliance statement x
saving configuration settings 22
scanners, SCSI 58
SCO UNIX messages 138
screens
blank 142
filter 16
flicker 142
SCSI (small computer system interface)
16-bit devices 58
68-pin connector 88
8-bit devices 58
backplane 170
connector 12, 58
connectors 87
description 58
devices 14, 58
Disk Utilities 37
drive termination 59
external device port 87
integrated controller
configuring 35
configuring for failover 34
internal device port 87
low-level disk format 38
problems 133
purpose 58
SCSI IDs
device records 161
viewing 37
termination 59
SCSISelect Utility program
Configure/View Host Adapter Settings
low-level disk format 38
menu description 36
SCSI Disk Utilities 37
starting 36
using 35
SDRAM 3
36
security options 74
security procedures
See also password
administrator password 25
defining system owner's name 28
power-on password 25
self-tests, internal 108
serial number
keys 160
server 160
serial port
address 163
assignment 23
bus, universal 145
connector 82
description 12
location 12
problems 145
server
cabling 78, 80
front view 7
identification numbers 160
illustrated views
front 7
rear 12
installing cover 76
manually powering off 8
operating system compatibility 67
problems 109
rear view 12
records 161, 162, 165
security features
passwords 24, 27
updating configuration 81
server damage 156
ServerGuide CDs 5
service, warranty
See telephone numbers
setting
passwords 24, 27
setting up Netfinity 5000 server 2
Setup program
See Configuration/Setup utility program
signal cables
connecting 78, 80
disconnecting 44, 46, 60
size of server 93
sizes
drive 56
system memory 54
slide bracket 94, 96, 97
slide rail 95
slot
adapter 50
expansion 49, 50
ISA-bus 49
slot (continued)
PCI-bus 49
position, adapter 50
SMP (symmetric multiprocessing) 4
software
error 109, 146
problems 146
solving problems
configuration conflicts 150
diagnostic tools 107
error messages 123
Ethernet 148
keyboard 144
memory 144
microprocessor 143
mouse 144
network connection 147
option 144
overview 105
parallel port 145
printer 146
SCSI controller 133
SCSI device 133
serial bus, universal 145
serial port 145
software 146
testing 107
troubleshooting charts 141
sound, acoustical noise output 93
speed
Ethernet controller 32
keyboard 28
standard Ethernet 32
system memory 54
spilled liquid on server 156
Start Options
enhanced POST 28
keyboard speed 28
keyboardless operation 28
number lock 28
startup sequence 28
virus checking 28
starting
Configuration/Setup program 21
SCSISelect Utility program 36
startup
drive 28
microprocessor 143
password 25
sequence 28
static-sensitive devices, handling 42
status indicators 9
storage devices 14
super video graphics array (SVGA) controller
supervisor password
See administrator password
150
Index
193
surge protectors 17
switches
See also jumper
microprocessor speed 70, 168, 169
system board 168
symmetric multiprocessing (SMP) 4
system board
battery failure 113
LEDs 166
System Information
description 22
PCI Routing 23
Product Data 23
system memory 4
system owner's name 28
system resources 30
System Security menu
administrator password 27
power-on password 25
system owner's name 28
System Summary 22
system-management processor 5
T
tape drive 56
connector 84
technical directory, publications
See telephone numbers
telephone line
connecting 78, 80
disconnecting 43
requirements for the United Kingdom ix, 41
telephone numbers
ordering batteries 157
ordering publications xii
temperature of server environment 93
termination 59
terms, glossary of 175
Test Log 111
testing
description, diagnostic programs 107
monitor 141
server 109
testing the server
overview 107
starting 110
tests, computer (diagnostic)
overview 107
time, setting 24
tools 40
top cover, rack model
installing 79
removing 47
tower model
connectors 12
194
Netfinity 5000 Server Hardware Information and Procedures
tower model (continued)
controls 7
drive locations 59
expansion bays 14
preparing for installation 44
status indicators 9
transceiver 90
transmit data 82
troubleshooting
CD-ROM drive problems 141
charts 141
Ethernet 147, 148
Netfinity Advanced System Management service
problems 146
overview 109
turning off the system
location of power switch 8
turning on the system
location of power switch 8
problems 143
type
cable 57
drive 56
system memory 54
U
U-bolt, installing 74
UltraSCSI
enabling support 37
unattended start mode 24
setting 24
United Kingdom's telephone line requirements
universal serial bus (USB)
connector 89
description 89
universal serial bus (USB) port 12
unknown power-on password, removing
using administrator password 25
updating
configuration after installing options 81
upgrades, microprocessor 66
using
Configuration/Setup Utility main menu 22
utility programs
configuration 20
Configuration/Setup 21
diagnostic 109
SCSISelect 35
V
venting of hot air 17
video
changing the IRQ 29
configuring 23
ix, 41
video (continued)
connector location 13, 167
default settings 163
defining cache buffer 29
enabling BIOS cache 29
ROM address conflicts 150
video port 85
view
front 7
rear 12
virus checking 28
vital product data (VPD) 6
voltage
regulator feature 66
voltage regulator module (VRM)
VPD (vital product data) 6
66
W
weight of server 93
Windows NT Server 3.51 66
work area, arranging 16
wrap connector 110
write policy 29
write-back
configuring 29
write-through
configuring 29
Index
195
IBM

Part Number: 33L3882
Printed in U.S.A.
January 1999
33L3882
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