33p2467

33p2467
xSeries 220
IBM
User’s Reference
SC33-P246-70
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A,
“Warranty information,” on page 117 and Appendix B, “Notices,” on page 127.
Second Edition (October 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introducing the IBM xSeries 220. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What your xSeries 220 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
4
5
6
7
8
Chapter 2. Arranging your workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
© Copyright IBM Corp. 2001
Chapter 3. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . .
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the SCSISelect menu . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PXE Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the PXE Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the PXE Boot Agent Utility menu. . . . . . . . . . . . . . . . . . .
11
11
11
12
15
17
17
18
19
19
19
Chapter 4. Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and configuration overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Typical NOS installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up or updating multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your NOS without ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional programs included with ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
22
23
24
24
24
25
25
Chapter 5. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the xSeries 220 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board external port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System-board jumpers and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotating the stabilizing feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the support-bracket assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
27
28
28
29
29
30
31
31
32
33
39
40
41
42
42
iii
Installing an adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preinstallation steps (all bays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a drive in bay 1, 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a non-hot-swap hard disk drive in bay 5, 6, or 7 . . . . . . . . . . . . . . . . . .
Installing a hot-swap hard disk drive in bay 5, 6, or 7. . . . . . . . . . . . . . . . . . . . . .
Installing memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing and removing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting external options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parallel port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary-device (pointing device) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
45
45
47
47
49
50
52
55
55
58
59
60
60
61
61
62
63
64
65
65
66
68
Chapter 6. Solving problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
POST error log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Small computer system interface messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
BIOS and Automatic BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Automatic BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Recovering the BIOS code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Identifying problems using status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Front panel and system board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Diagnostic LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Getting information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Getting help and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Purchasing additional services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Appendix A. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you call for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling for service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
xSeries 220: User’s Reference
117
117
117
118
118
IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . . 119
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Appendix B. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement . . . . . . . . . . . . . . . . . .
Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
127
128
128
129
129
129
130
130
130
130
130
131
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Contents
v
vi
xSeries 220: User’s Reference
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
vii
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
To Connect:
viii
To Disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
xSeries 220: User’s Reference
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
Safety
ix
Statement 4
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
3
x
xSeries 220: User’s Reference
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is
connected to the device, you must connect the other end of the power cord to
an easily accessible power source.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of rackmounted devices.
>82 kg (180 lb)
Safety
xi
xii
xSeries 220: User’s Reference
Chapter 1. Introducing the IBM xSeries 220
Your IBM®
xSeries 220 is an affordable solution for entry-level server
applications. It is ideally suited for networking environments that require superior
microprocessor performance, efficient memory management, flexibility, and large
amounts of reliable data storage.
Your xSeries 220 contains several IBM X-Architecture™ technologies, which help
increase server performance and reliability. The X-Architecture technologies provided
in your server model include the most recent advancements in X-Architecture
features. For more information about X-Architecture features refer to “What your
xSeries 220 offers” on page 4, and “Reliability, availability, and serviceability features”
on page 5. You can obtain more information about the IBM X-Architecture
technologies and features at
http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/index.html.
Your server comes with a limited warranty and IBM Server Start Up Support. If you
have access to the World Wide Web, you can obtain up-to-date information about your
server and other IBM server products at the following World Wide Web address:
http://www.ibm.com/eserver/xseries.
For service, assistance, or additional information on IBM Server Start Up Support and
the World Wide Web, see “Getting help and service” on page 113.
The server serial number and model number are located on labels on the rear and the
right front of the server. You will need these numbers when you register your server
with IBM.
© Copyright IBM Corp. 2001
1
Features and specifications
Table 1 provides a summary of the features and specifications of your server.
Microprocessor:
•
Intel® Pentium® III
microprocessor with MMX™
technology and SIMD extensions
Video:
Environment:
•
S3 video controller (integrated
on system board)
•
•
Compatible with SVGA and VGA
8 MB SDRAM video memory
•
256 or 512 KB ECC, Level-2
cache
•
•
133 MHz front-side bus (FSB)
Size:
•
Support for up to two
microprocessors
•
Height: 470 mm (18.5 in.)
•
Depth: 508 mm (20 in.)
Memory:
•
Width: 165 mm (6.5 in.)
•
Standard: 128 or 256 MB
•
•
Maximum: 4 GB
Weight: approximately 19.5 kg
(43 lb) when fully configured or
15.9 kg (35 lb) minimum
•
Type: 133 MHz, ECC, SDRAM,
registered DIMMs
•
Slots: Four DIMM connectors,
noninterleaved
Drives standard:
•
Diskette: 1.44 MB
•
CD-ROM: 20X - 48X IDE
•
Supports hot-swap SCSI hard
disk drives (some models)
Expansion bays:
•
Two 5.25-in. bays (one CD-ROM
drive installed)
•
Two 3.5-in. bays (one diskette
drive installed)
•
Three 3.5-in. slim bays available
in drive cage (some models have
a hard disk drive installed)
Integrated functions:
•
Ultra160 SCSI low voltage
differential (LVD) controller
•
One 10BASE-T/100BASE-TX
Intel Ethernet controller on the
system board with Wake on
LAN® support
Humidity:
—
Server on: 8% to 80%
—
Server off: 8% to 80%
Heat output:
Approximate heat output in British
thermal units (Btu) per hour
•
Minimum configuration: 341 Btu
(100 watts)
•
Maximum configuration: 1604 Btu
(470 watts)
•
Parallel port
•
Sine-wave input (50-60 Hz)
required
•
Two Universal Serial Bus (USB)
ports
•
Input voltage low range:
•
Keyboard port
•
Mouse port
Acoustical noise emissions:
•
Sound power, idling: 5.9 bel
maximum
•
Sound power, operating: 6.1 bel
maximum
Power supply:
xSeries 220: User’s Reference
Server off: 10° to 43° C (50.0°
to 109.4° F). Maximum
altitude: 2133 m (6998.0 ft)
Two serial ports
•
2
—
Automatic Server Restart (ASR)
Video port
Table 1. Features and specifications.
Server on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0
ft)
•
•
One 330 watt autosensing (115-230 V
ac)
—
•
PCI expansion slots:
Two 33 MHz/32-bit
Server on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914
m (2998.7 ft)
Automatic BIOS Recovery
(ABR)
IDE controller port
•
—
•
•
Three 33 MHz/64-bit
•
Air temperature:
Electrical input:
•
•
—
Minimum: 100 V ac
—
Maximum: 127 V ac
Input voltage high range:
—
Minimum: 200 V ac
—
Maximum: 240 V ac
Input kilovolt-amperes (kVA),
approximately:
—
Minimum: 0.08 kVA
—
Maximum: 0.52 kVA
Notices and statements used in this book
The caution and danger statements also appear in the multilingual Safety Information
book provided on the IBM xSeries Documentation CD that comes with your xSeries
product. Each statement is numbered for easy reference to the corresponding
statements in the safety book.
The following types of notices and statements are used in this book:
•
Note: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or data.
An attention statement is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introducing the IBM xSeries 220
3
What your xSeries 220 offers
The design of your server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. Your server
combines:
•
IBM X-Architecture technology
The IBM X-Architecture features leverage proven, innovative IBM technologies to
build the most powerful, and reliable Intel-processor-based servers in the world.
The X-Architecture technology includes features such as Automatic Server
Restart, Chipkill™ memory, Fibre Channel RAID storage, and Predictive Failure
Analysis®.
•
Impressive performance using an innovative approach to SMP
Your server supports up to two Pentium III microprocessors. Your server comes
with one microprocessor installed; you can install an additional microprocessor to
enhance performance and provide SMP capability.
•
Large system memory
The memory bus in your server supports up to 4 GB of noninterleaved system
memory. The memory controller provides error correcting code (ECC) support for
up to four industry-standard PC133, 3.3 V, 168-pin, 8-byte, registered,
synchronous-dynamic-random access memory (SDRAM) dual inline memory
modules (DIMMs).
•
System-management capabilities
You can use the system-management software that is included with your server to
manage the functions of the server locally and remotely. Your server is also
enabled for the IBM Remote Supervisor Adapter. Refer to the documentation that
comes with your system-management software for more information.
•
Integrated network environment support
Your server comes with an Ethernet controller on the system board. This Ethernet
controller supports the Wake on LAN function and has an interface for connecting
to 10-Mbps or 100-Mbps networks. The server automatically selects between
10BASE-T and 100BASE-TX environments. The controller provides full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data
on the Ethernet local area network (LAN).
•
IBM ServerGuide™ CDs
The ServerGuide CDs that are included with your server provide programs to help
you set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
For more information about the ServerGuide CDs, see Chapter 4, “Using the
ServerGuide CDs,” on page 21.
4
xSeries 220: User’s Reference
Reliability, availability, and serviceability features
Three of the most important considerations in server design are reliability, availability,
and serviceability (RAS). The RAS features help to ensure the integrity of the data
that is stored on your server, the availability of the server when you need it, and the
ease with which you can diagnose and repair problems.
The following is an abbreviated list of the RAS features that your server supports:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Automatic BIOS Recovery (ABR) which enables the server to recover if the BIOS
code is defective or damaged
Automatic Server Restart (ASR) after a power failure or system hang
Customer support center 24 hours a day, 7 days a week1
Cyclic redundancy check (CRC) on the small computer system interface (SCSI)
bus, the diskette interface, and the Universal Serial Bus (USB)
Diagnostic light-emitting diodes (LEDs)
Error checking and correcting (ECC) memory
Error codes, messages, and logs
Hard disk drive Predictive Failure Analysis (PFA)
Menu-driven setup, system configuration, optional redundant array of
independent disks (RAID) configuration, and diagnostic programs
Microprocessor built-in self-test (BIST) with internal error checking
Optional IBM Remote Supervisor Adapter subsystem to provide control for
remote system management
Parity checking on the keyboard, serial, memory interface, and SCSI bus
Power and temperature monitoring
Power-on self-test (POST)
Processor serial number access
System error logging (POST)
Upgradeable basic input/output system (BIOS) code and diagnostics
Vital product data (VPD) on memory, system board, and hot-swap drive
backplane
Wake on LAN function through the onboard Ethernet controller
1. Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
Chapter 1. Introducing the IBM xSeries 220
5
Server controls and indicators
This section identifies the controls and indicators on the front of your server.
Ethernet speed 100 Mbps
Cover-release latch
CD-ROM
eject button
CD-ROM drive
activity light
Diskette-eject
button
Diskette drive
activity light
SCSI
activity light
Power-on
light
Power-control
button
System error
light
Key lock
Ethernet transmit/receive activity
CD-eject button: Press this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
Diskette-eject button: Press this button to release a diskette from the drive.
Diskette-drive activity light: When this light is on, it indicates that the diskette drive
is in use.
SCSI activity light: When this green light is flashing, the controller is accessing a
SCSI device, for example, a hard disk drive.
Note: Hot-swap hard disk drives also have a green activity light. This light is also
known as the SCSI hard disk drive activity light.
If your server has a ServeRAID™ controller and this light flashes slowly (one flash per
second), the drive is being rebuilt. When the light flashes rapidly (three flashes per
second), the controller is identifying the drive.
Power-on light: When this green light is on, system power is present in the server.
Power-control button: Press this button to manually turn the server on or off.
System-error light: When this amber light is on, it indicates that a system error has
occurred. An amber error light on the interior of the server, adjacent to the faulty
component, will also be on to further isolate the error. (For more information, see
Chapter 6, “Solving problems,” on page 71.)
6
xSeries 220: User’s Reference
Ethernet transmit/receive activity: When this light is on, there is activity between
the server and the network. The Ethernet transmit/receive light is located on the
Ethernet (RJ-45) connector on the rear of the server.
Key lock: Use the key that comes with your server to unlock the cover.
Ethernet speed 100 Mbps: When this light is on, the Ethernet speed is 100 Mbps.
When the light is off, the Ethernet speed is 10 Mbps. The Ethernet speed light is
located on the Ethernet (RJ-45) connector on the rear of the server.
Cover-release latch: Slide this latch to release the cover.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
After you plug the power cord of your server into the power supply and an electrical
outlet, the server can start in any of the following ways:
•
You can press the power-control button on the front of the server to start the
server.
Note: After you plug the power cord of your server into an electrical outlet, wait
approximately 20 seconds before pressing the power-control button.
During this time, the system is initializing; therefore, the power-control
button does not respond.
•
If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
•
The Wake on LAN feature will turn on the server at the set time (when a Magic
Packet is received), provided that all of the following conditions are met:
— AC power is present.
— The server is either off or shut down from an Advanced Configuration and
Power Interface (ACPI) operating system.
— The Wake on LAN feature is enabled in the Configuration/Setup Utility
program.
Notes:
1. For additional information on the Wake on LAN function, adapters, and
cables, refer to the documentation that comes with the adapters.
2. See “Ethernet ports” on page 68 for information on the Ethernet controller
and Wake on LAN.
•
If the IBM Remote Supervisor Adapter is installed in your server, the Remote
Supervisor Adapter can turn on the server.
•
The server has an Automatic BIOS Recovery (ABR) feature which allows
recovery from defective BIOS in some cases.
•
The server provides Automatic Server Restart (ASR) logic that supports
restarting the system when there is an operating system hang.
Notes:
1. You can install a circular disk over the power-control button to prevent accidental
manual power-off. This disk, known as the power-control button shield, comes
with your server.
2. See “Choices available from the Configuration/Setup main menu” on page 12 for
a description of the Configuration/Setup Utility program.
3. See “I/O connector locations” on page 60 for connector locations.
Chapter 1. Introducing the IBM xSeries 220
7
4. To enable or disable Automatic Server restart see “System-board jumpers and
switches” on page 30.
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
You can turn off the server in any of the following ways:
•
You can press the power-control button on the front of the server. This starts an
orderly shutdown of the operating system, if this feature is supported by your
operating system.
Note: After turning off the server, wait at least 5 seconds before you press the
power-control button to turn on the server again.
•
You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server and to force the power off.
You can use this feature if the operating system stops functioning.
•
You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your system to stop running. Watch for the power-on light to stop blinking.
8
xSeries 220: User’s Reference
Chapter 2. Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to
help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make
a big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a
neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and
position it so you can view it without having to twist your body. Also position other
equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows,
and other light sources. Even reflected light from shiny surfaces can cause annoying
reflections on your monitor screen. Place the monitor at right angles to windows and
other light sources, when possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a window, use
curtains or blinds to block the sunlight. You might have to adjust the Brightness and
Contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or damage.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
© Copyright IBM Corp. 2001
9
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final placement
of your server.
When arranging your workspace:
•
Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
•
Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, refer to the power cord information in this online publication.
10
xSeries 220: User’s Reference
Chapter 3. Configuring your server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure serial and parallel port
assignments, change interrupt request (IRQ) settings, change the drive startup
sequence, set the date and time, and set passwords. See “Using the
Configuration/Setup Utility program” for more information.
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the integrated SCSI controller. See “Using the SCSISelect Utility
program” on page 17 for more information.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. You can use this program to select
operating-system wake-up support and to set menu wait times. See “Using the
PXE Boot Agent Utility program” on page 19 for more information.
Attention: The network startup protocols and startup order options are not
supported on this product.
•
ServerGuide CDs
The ServerGuide CDs include software setup and installation tools that are
specifically designed for IBM xSeries servers. You can use these CDs during the
initial installation of your server to configure the server hardware and simplify your
network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running. See Chapter 4, “Using the ServerGuide CDs,” on page 21 for more
detailed information.
•
ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters. If your
server has a ServeRAID adapter installed, you must use the ServeRAID
Configuration program to define and configure your disk-array subsystem before
you install your operating system.
Using the Configuration/Setup Utility program
This section provides instructions for starting the Configuration/Setup Utility program
and descriptions of the menu choices that are available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program, do the following:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Notes:
a. You can set an administrator password through the Configuration/Setup Utility
program only if the IBM Remote Supervisor Adapter is installed in your
server.
© Copyright IBM Corp. 2001
11
b.
If you have set both levels of passwords (user and administrator), you must
type the administrator password to access the full Configuration/Setup Utility
menu.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup main menu
From the Configuration/Setup Utility main menu, you can select settings that you want
to change. The Configuration/Setup Utility main menu is similar to the following.
IBM Setup - © IBM Corporation 2001
Configuration/Setup Utility
System Summary
System Information
Devices and I/O Ports
Date and Time
System Security
Start Options
s Advanced Setup
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< > < > Move
<Enter> Select
Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly from the ones that are described
in this book, depending on the BIOS version in your server.
Descriptions of the choices that are available from the main menu are as follows:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory that is installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
•
System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit any
fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
BIOS that is stored in the flash electrically erasable programmable ROM
(EEPROM).
•
12
Devices and I/O Ports
xSeries 220: User’s Reference
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main menu.
•
Date and Time
Select this choice to set the system date and time.
The system time is in a 24-hour format (hour:minute:second).
•
System Security
Select this choice to set passwords. This choice appears only on the full
Configuration/Setup Utility main menu.
You can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 15 for more information.
— Administrator Password
Note: This choice is available on the Configuration/Setup Utility menu only if
the optional IBM Remote Supervisor Adapter is installed in your
server.
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete both
the administrator and power-on passwords and allow a power-on password to
be changed by the user.
See “Using passwords” on page 15 for more information.
•
Start Options
Select this choice to view or change the start options. Start options take effect
when you start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the server starts with the keyboard number lock on
or off, and you can enable the server to run without a diskette drive, monitor, or
keyboard.
The server uses a startup sequence to determine the device from which the
operating system starts. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
If you have the appropriate Wake on LAN software installed and enabled in the
server, the server uses the alternative startup sequence instead of the primary
startup sequence. The default for Wake on LAN is Disabled.
If the Boot Fail Count choice is enabled, you can restore the BIOS system
defaults after three consecutive boot failures. If this choice is disabled, the BIOS
system defaults can be loaded from the Configuration/Setup Utility main menu.
You can enable a virus-detection test that checks for changes in the master boot
record at startup. You also can select to run POST in the Enhanced mode or the
Quick mode.
•
Advanced Setup
Select this choice to change values for advanced hardware features, such as
cache control and PCI configuration.
Chapter 3. Configuring your server
13
A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to specify whether the microprocessor serial number in the
microprocessor is readable.
— System Partition Visibility
Select this choice to specify whether the System Partition is visible. To make
the System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden. See Chapter 4, “Using the
ServerGuide CDs,” on page 21 for additional information on the System
Partition.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes in this option unless directed to do so by an
IBM authorized service representative.
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can define the microprocessor cache type as write-back (WB) or writethrough (WT). Selecting write-back mode provides better system
performance.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
Note: If a memory error is detected during normal operation, System
Management Interrupt (SMI) can disable the memory.
— PCI Bus Control
Note: If the IBM Remote Supervisor Adapter is installed in your server, this
feature is disabled; in this case, the PCI Bus Control choice is not
available on the Configuration/Setup Utility menu.
Select this choice to assign IRQs and program the master latency timer.
— PCI Slot/Device Information
Note: This choice is available on the Configuration/Setup Utility menu only if
the IBM Remote Supervisor Adapter is installed in your server.
Select this choice to view and identify system resources that are used by PCI
devices. PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The Save Settings, Restore Settings,
and Load Default Settings choices on the main menu of the
Configuration/Setup Utility do not save the PCI Slot/Device Information
settings.
After making changes, select:
14
xSeries 220: User’s Reference
•
–
Save and exit the PCI Utility to save the changes and return to the
Advanced Setup choice.
–
Exit the PCI Utility without saving changes to discard the changes,
retain the current settings, and return to the Advanced Setup choice.
Error Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
— Select Clear error logs to clear the error logs.
•
Save Settings
Select this choice to save your customized settings.
•
Restore Settings
Select this choice to discard your changes and retain the current settings.
•
Load Default Settings
Select this choice to discard your changes and restore the factory settings.
•
Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.
Power-on password
Select this choice to set a power-on password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. If you forget
the power-on password, you can regain access to the server through one of the
following methods:
•
If an administrator password has been set, type the administrator password at the
power-on prompt. (If necessary, see “Administrator password” on page 16 for
details.) Start the Configuration/Setup Utility program, and change the power-on
password.
•
Start the Configuration/Setup Utility program, and change the power-on
password.
•
Change the position of the password-override switch as described in “Setting the
password-override switch”.
•
Remove the battery and then reinstall the battery.
Setting the password-override switch: The following illustration shows the location
of the password-override switch (switch 8, which is the switch farthest to the right, on
switch block 1) on the system board.
Chapter 3. Configuring your server
15
Power-on
password-override
switch (switch 8 of
switch block 1)
To set the password-override switch, do the following:
1. Review the information in “Before you begin” on page 31.
2. Turn off the server and peripheral devices, disconnect power cords and then all
external cables; then, remove the cover. See “Removing the side cover” on page
40.
3. Change the setting of the password-override switch (switch 8 on switch block 1 on
the system board) to the opposite side of the switch. This bypasses the power-on
password.
4. Install the server cover (see “Installing the side cover” on page 59) and connect all
external cables and power cords.
5. Restart the server.
Notes:
1. If you want the server to prompt for a password when you turn it on, you can start
the Configuration/Setup Utility program and set the power-on password.
2. Changing the position of the password-override switch does not override the
administrator password if an administrator password has been set.
Administrator password
Note: This choice is available on the Configuration/Setup Utility menu only if the
optional IBM Remote Supervisor Adapter is installed in your server.
Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/Setup Utility main menu. You can
set, change, or delete both the administrator and power-on passwords and allow a
power-on password to be changed by the user.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
16
xSeries 220: User’s Reference
The following table provides a summary of the password features.
Type of password
Power-on password
Administrator password
Administrator and
power-on password
Results
•
Type the password to complete the system startup.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
No password is required to start the system.
•
Type the password to access the Configuration/Setup Utility
program.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
You can type either password to complete the system startup.
•
The administrator password provides access to all choices on
the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords and allow a power-on password to be changed by
the user.
•
The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the power-on
password.
Table 2. Power-on and administrator password features.
Using the SCSISelect Utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
The following sections provide instructions for starting the SCSISelect Utility and
descriptions of the menu choices that are available.
Note: If your server has a RAID adapter installed, use the configuration method that
is supplied with the RAID adapter to view or change SCSI settings for devices
attached to the adapter.
Starting the SCSISelect Utility program
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu:
•
Press Esc to return to the previous menu.
•
Press F5 to switch between color and monochrome modes (if your monitor
permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Chapter 3. Configuring your server
17
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the on-screen
instructions.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, which is usually 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
— Boot Device Options
Select this choice to configure startable-device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI-device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI
devices.
–
The transfer rate for Ultra160 LVD devices is 160.0 Mbps.
–
The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
–
The transfer rate for Fast SCSI devices is 20.0 Mbps.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include enabling support for large hard disk drives and
support for drives with UltraSCSI speeds.
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and
watch the SCSISelect messages as each drive starts. After the drive that
you want to view or format starts, press Ctrl+A.
18
xSeries 220: User’s Reference
Using the PXE Boot Agent Utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that comes
with your server. Depending on your server model, you can:
•
Select whether to display the setup prompt
•
Set menu wait time
•
Select operating-system wake-up support
Attention: The network startup protocols and startup order options are not supported
on this product.
The following sections provide instructions for starting the PXE Boot Agent Utility
program and descriptions of the menu choices that are available.
Starting the PXE Boot Agent Utility program
To start the PXE Boot Agent Utility program:
1. Turn on the server.
2. When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default you will have 2 seconds after the prompt appears on the screen
to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the PXE Boot Agent Utility menu
The following choices appear on the PXE Boot Agent Utility menu:
•
Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
•
Boot Order
Select this choice to change the order in which boot devices are queried.
— Try local drives first, and then network (default)
— Try network only
— Try local drives only
— Try network first, and then local drives
Attention: This option is not supported on this product. To change the boot order,
use the Configuration/Setup Utility program. See, “Using the Configuration/Setup
Utility program” on page 11 for more information.
•
Show setup prompt
Select this choice to either display the PXE setup prompt or disable it. Disable is
the default setting.
When this choice is enabled, Press Ctrl+S to enter the setup menu will appear
on the screen under the initializing prompt.
Chapter 3. Configuring your server
19
•
Setup time wait menu
Select this choice to set the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.
— 2 seconds (default)
— 3 seconds
— 5 seconds
— 8 seconds
•
Legacy OS wake up support
Select this choice to enable or disable the legacy operating-system wake-up
support.
— Disabled (default)
— Enabled
Notes:
1. Use the default setting for Advanced Configuration and Power Interface (ACPI)
aware operating systems, such as Microsoft™ Windows™ 2000 and Windows
NT™.
2. If your server is running a non-ACPI operating system, you must set this selection
to Enabled to use the Wake on LAN support.
3. When using a non-ACPI operating system, do not send a wake-up packet to the
server while it is turned on. If a wake-up packet has been sent while the server is
on and you are unable to turn the server off, see the "Power" section in the
“Troubleshooting charts” on page 99 for more information.
20
xSeries 220: User’s Reference
Chapter 4. Using the ServerGuide CDs
The ServerGuide CDs include easy-to-use software setup and installation tools that
are specifically designed for your IBM server. The ServerGuide Setup and Installation
program detects the server model and hardware options that are installed and uses
that information during setup to configure the hardware. The ServerGuide tools
simplify network operating system (NOS) installations by providing updated device
drivers, and in some cases, installing them automatically.
If a later version of the ServerGuide software is available, you can download a free
image of the software, or you can purchase the ServerGuide CDs. To download the
latest ServerGuide software, see the ServerGuide page on the IBM Support Web site
at: http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html
To purchase the latest ServerGuide CDs, see the ServerGuide Updates form that
comes with your server library, or go to the ServerGuide fulfillment Web site at
http://www.ibm.com/pc/coupon/.
The ServerGuide software has these features to make setup easier:
© Copyright IBM Corp. 2001
•
An easy-to-use interface with online help
•
Diskette-free setup, and configuration programs that are based on detected
hardware
•
Performance Optimizer program, which easily tunes your ServeRAID adapter
settings for your server environment
•
A system BIOS update program, which updates the BIOS code directly from the
CD
•
Device drivers that are provided for your server model and detected hardware
•
NOS partition size and file-system type that are selectable during setup
•
Powerful application programs and administration tools
21
Features at a glance
The following is a summary of ServerGuide features.
Note: Exact features and functions can vary with different versions of the
ServerGuide software. To learn more about the version that you have, start the
Setup and Installation CD and view the online Overview.
Setup and Installation CD
Note:
The ServerGuide program
requires a supported IBM
server with an enabled
startable (bootable) CD-ROM
drive. Not all features are
supported on all models.
•
Sets system date and time.
•
Detects the ServeRAID adapter
or controller and runs the
ServeRAID configuration
program.
•
Updates the licensed internal
code (firmware) level without
creating diskettes.
•
Checks the system BIOS code
and microcode (firmware) levels
of supported options to determine
whether a later level is available
from the CD. You can perform
updates without the use of
diskettes.
•
Provides the Performance
Optimizer program to easily tune
your ServeRAID adapter settings
for your server environment.
•
Creates a System Partition on the
default drive. You can run serverspecific utility programs after
setup.
•
Detects installed hardware
options and provides updated
device drivers for most adapters
and devices.
22
xSeries 220: User’s Reference
Setup and Installation CD
(continued)
System Updates and Applications
CD (continued)
•
Creates a Setup Replication
Diskette for replicating setup
selections for other servers of the
same model.
•
Includes a vast library of fully
tested device drivers for your
server.
•
•
Provides diskette-free installation
for supported operating systems.
Includes a search function to help
you locate updates by title or
keywords.
•
Provides a replicated installation
path for multiple installations of
supported operating systems.
•
•
Includes an online README file
with links to tips for your hardware
and NOS installation.
Installs powerful applications
directly from the CD. See the CD
label for a current list of
applications.
Note:
Installation requires your NOS
CD.
System Updates and Applications
CD
•
Creates diagnostic, RAID, device
driver, and other support
diskettes from the CD; or with an
Internet connection, you can
check for an update from a
dedicated IBM file transfer
protocol (FTP) server.
•
Installs some updates without
requiring diskettes. Where
applicable, you can run
executable files directly from the
CD or unzip files to any drive on
your server or another server on
your network.
Setup and configuration overview
When you use the Setup and Installation CD, you do not need setup diskettes. You
can use the CD to configure any supported IBM server model. The setup program
checks your system BIOS, service processors, and other system hardware to
determine if system updates are available. The setup program provides a list of tasks
that are required to set up your server model. On RAID servers, you can run the
ServeRAID Manager program to create logical drives.
Note: Exact features and functions can vary with different versions of the
ServerGuide software.
When you start the Setup and Installation CD, the following happens:
•
You are prompted for your language, country, and keyboard layout. (This
information is stored and later passed on to the NOS installation program.)
•
The ServerGuide program displays choices for running the configuration
programs. For example:
— The Express Configuration method runs the required programs for your
server, based on the hardware that is detected.
— The Custom Configuration method displays all programs that are available for
your server, and you decide which programs to run.
— The Replicated Configuration method provides the option of duplicating your
setup selections to other servers that are the same model.
•
If you select the Custom Configuration method, the following programs are
optional. If you select the Express Configuration method, some or all of these
programs are run, depending on the hardware that is detected.
— The Set Date and Time feature is provided so that you do not have to use the
Configuration/Setup Utility program to access these settings.
— The Clear Hard Disks program is provided so you can delete all partitions on
all hard disk drives. If the server has a ServeRAID adapter installed, you can
select to restore the configuration on the ServeRAID adapter to the factory
default settings.
— The ServerGuide program checks the server BIOS code and microcode
(firmware) levels for supported options and then checks the CD for a newer
level. CD content can be newer than the hardware. The ServerGuide program
can perform a flash update of the BIOS code and supported microcode
(firmware) options without the use of diskettes.
— The ServeRAID program starts, leading you through the entire configuration
process.
— The Performance Optimizer program easily tunes your server for your
environment.
— The ServerGuide program creates a System Partition on the default drive.
•
The ServerGuide program displays a confirmation summary, so that you will know
when you have completed all the required tasks. Then, you are ready to install
your NOS.
Notes:
1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters
or non-IBM adapters might require switch settings, additional device drivers, and
installation after the NOS is installed. See the documentation that comes with the
adapter.
2. Diagnostics for your server come in BIOS code or on a separate diagnostics CD.
Chapter 4. Using the ServerGuide CDs
23
System Partition
The ServerGuide program creates a 50 MB System Partition on the default drive. The
System Partition contains server-specific utility programs such as service processor
disk operating system (DOS) utilities, system diagnostics, flash BIOS updates, and
other programs.
Note: Programs in the System Partition vary by server model, and not all server
models run utility programs from the System Partition. To determine which
ones do, start the Setup and Installation CD and view the online Overview.
After setup is complete, you can access programs in the System Partition by
restarting the server and pressing Alt+F1 when the prompt is displayed. The System
Partition menu displays the programs that are available on your server model.
Typical NOS installation
You can use the ServerGuide program to shorten your installation time. The
ServerGuide program provides the necessary device drivers, based on the hardware
that you have and the NOS that you are installing. The following is a brief explanation
of a typical ServerGuide NOS installation.
Note: Exact features and functions can vary with different versions of the
ServerGuide software.
•
After you have completed the setup process, the operating-system installation
program starts. (You will need your copy of the NOS CD to complete the
installation.)
•
The ServerGuide program stores information about the server model, service
processor, hard disk controllers, and network adapters. It then checks the CD for
newer device drivers. This information is stored and then passed to the NOS
installation program.
•
With some NOS installations, you can create a NOS Replication Diskette for
setting up additional servers. The diskette will contain the Internet protocol (IP)
address, server name, and other selections.
•
The ServerGuide program presents NOS partition options that are based on your
NOS selection and the installed hard disk drives.
•
If you are installing the NOS from diskette, the ServerGuide program displays the
required diskettes that you must create and the optional diskettes that you might
want to create. The diskettes that you can create are the device-driver diskettes
for the installed adapters or controllers.
The ServerGuide program prompts you to insert your NOS CD and restart the server.
At this point, the installation program for the NOS takes control to complete the
installation.
Setting up or updating multiple servers
You can use the ServerGuide program to create diskettes that help you set up or
update multiple servers. You can modify information on the diskettes as you use them
to set up or update other servers.
Note: Availability and function can vary by server model and by the hardware that is
installed.
24
xSeries 220: User’s Reference
You can create a setup-replication diskette, which contains your hardware
configuration selections. Use this diskette to replicate selections to other servers that
are of the same model.
You can create a NOS-replication diskette, which contains information that you need
to complete multiple installations. This feature supports systems running some
operating systems.
Installing your NOS without ServerGuide
If you have already configured the server hardware and you decide not to use the
ServerGuide program to install your NOS, download the latest NOS installation
instructions:
1. Go to http://www.ibm.com/pc/support.
2. Click Servers.
3. From the Family field, select your server model.
4. Click OS installation. The available installation instructions are displayed.
Additional programs included with ServerGuide
As a convenience, the ServerGuide program comes with additional software to assist
you with the server installation.
A variety of powerful applications are included with the ServerGuide software.
Offerings can vary with the different versions of the ServerGuide software. Check the
application CD labels for a list of applications, or start the Setup and Installation CD
and view the online Overview.
Chapter 4. Using the ServerGuide CDs
25
26
xSeries 220: User’s Reference
Chapter 6. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
If you cannot locate and correct the problem using the information in this section, refer
to “Getting information, help, and service” on page 112 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 73
for more information.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradeable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 85 for more information.
•
Diagnostic LEDs
Your server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the diagnostics that are built into your
server. Use the illuminated LEDs to identify the failing or incorrectly installed
components. See “Diagnostic LEDs” on page 97 for more information.
•
Troubleshooting charts
These charts list problem symptoms and suggested steps to correct the
problems. See the “Troubleshooting charts” on page 99 for more information.
•
Customized support page
You can create a customized support page that is specific to your hardware,
complete with Frequently Asked Questions, Parts Information, Technical Hints
and Tips, and Downloadable Files. In addition, you can choose to receive
electronic mail (e-mail) notifications whenever new information becomes available
about your registered products.
After you register and profile your xSeries products, you can diagnose problems
using the IBM Online Assistant, and you can participate in the IBM discussion
forum. For more detailed information about registering and creating a customized
profile for your IBM products, visit the following addresses on the Web:
— http://www.ibm.com/pc/register
— http://www.ibm.com/pc/support
© Copyright IBM Corp. 2001
71
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
®
You can view the HelpCenter phone
numbers in the Support Phone List at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
72
xSeries 220: User’s Reference
Yes
Problem
solved?
No
Phone an
IBM HelpCenter
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, and the first
window of your operating system or application program appears.
If POST detects a problem, more than one beep sounds, and an error message
appears on your screen. See “POST beep code descriptions” and “POST error
messages” on page 77 for more information.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST beep code descriptions
Beep codes are sounded in a series of long and short beeps.
The possible types of beep codes that your server might emit include the following:
No beeps
If no beep occurs after your server completes POST, call for service.
Continuous beep
Your startup (boot) microprocessor has failed, or your system board or
speaker subsystem might contain a failing component. If the system
continues through POST with no errors, call for service. If no video appears,
the startup microprocessor has failed; replace the startup microprocessor.
One short beep
One beep indicates that your server successfully completed POST. POST
detected no configuration or functional errors. One beep also occurs after
your server completes POST, if you type an incorrect power-on password.
Two short beeps
POST encountered an error. The Configuration/Setup Utility program will
display additional information; follow the instructions that appear on the
screen. See “POST error messages” on page 77 for descriptions of the text
messages that might appear.
Three short beeps
A system-memory error has occurred. This combination occurs only if the
video basic input/output system (BIOS) cannot display the error message.
Replace the failing memory module.
Repeating short beeps
The system board might contain a failing component, your keyboard might be
defective, or a key on the keyboard might be stuck. Ensure that:
•
•
•
Nothing is resting on the keyboard and pressing a key.
No key is stuck.
The keyboard cable is connected correctly to the keyboard and to the
correct connector on the server.
Chapter 6. Solving problems
73
Running the diagnostic tests can isolate the server component that failed, but
you must have your system serviced. If the error message remains, call for
service.
Note: If you just connected a new mouse or other pointing device, turn off
the server and disconnect that device. Wait at least 5 seconds; then,
turn on the server. If the error message goes away, replace the device.
One long and one short beep
POST encountered an error on a video adapter. If you are using the
integrated video controller, call for service. If you are using an optional video
adapter, replace the failing video adapter.
One long and two short beeps
A video I/O adapter ROM is not readable, or the video subsystem is defective.
If you hear this beep combination twice, both the system board and an
optional video adapter have failed the test. This beep combination might also
indicate that the system board contains a failing component.
One long and three short beeps
The system-board video subsystem has not detected a monitor connection to
the server. Ensure that the monitor is connected to the server. If the problem
remains, replace the monitor.
Two long and two short beeps
POST does not support the optional video adapter. This beep combination
occurs when you install a video adapter that is incompatible with your server.
Replace the optional video adapter with one that the server supports, or use
the integrated video controller.
POST beep codes
In addition to the beep codes that are described in “POST beep code descriptions” on
page 73, your computer might emit beep codes that are described in the following
table. For example, a 1-2-3-beep code is one beep, a pause, two consecutive beeps,
another pause, and three more consecutive beeps.
Table 13. POST beep codes.
Beep code
74
Description
1-1-2
Microprocessor register test has failed.
1-1-3
CMOS write/read test has failed.
1-1-4
BIOS ROM checksum has failed.
1-2-1
Programmable Interval Timer test has failed.
1-2-2
DMA initialization has failed.
1-2-3
DMA page register write/read test has failed.
1-2-4
RAM refresh verification has failed.
1-3-1
First 64 Kb RAM test has failed.
1-3-2
First 64 Kb RAM parity test has failed.
xSeries 220: User’s Reference
Action
Call for service.
Reseat the
memory modules
or install a memory
module. If the
problem remains,
call for service.
Table 13. POST beep codes.
Beep code
Description
Action
1-4-3
Interrupt vector loading test has failed.
2-1-1
Secondary DMA register test has failed.
2-1-2
Primary DMA register test has failed.
2-1-3
Primary interrupt mask register test has failed.
2-1-4
Secondary interrupt mask register test has failed.
2-2-1
Interrupt vector loading has failed.
2-2-2
Keyboard controller test has failed.
2-2-3
CMOS power failure and checksum checks have failed.
2-2-4
CMOS configuration information validation has failed.
2-3-1
Screen initialization has failed.
Turn off the server
and then restart
the server. If the
problem remains,
call for service.
2-3-2
Screen memory test has failed.
Call for service.
2-3-3
Screen retrace tests have failed.
2-3-4
Search for video ROM has failed.
2-4-1
Screen test indicates the screen is operable.
3-1-1
Timer tick interrupt test has failed.
3-1-2
Interval timer channel 2 test has failed.
3-1-3
RAM test has failed above address hex 0FFFF.
3-1-4
Time-of-Day clock test has failed.
3-2-1
Serial port test has failed.
3-2-2
Parallel port test has failed.
3-2-4
Comparison of CMOS memory size against actual has
failed.
3-3-1
A memory size mismatch has occurred.
Reseat the
memory modules
or install a memory
module. If the
problem remains,
call for service.
3-3-2
I2C bus has failed.
Turn off the server
and then restart
the server. If the
problem remains,
call for service.
3-3-3
No memory has been detected in the system.
Reseat the
memory modules
or install a memory
module. If the
problem remains,
call for service.
Note:
Call for service.
In some memory configurations, the 3-3-3 beep
code might sound during POST followed by a
blank screen. If this occurs, you must restart the
server three times to force the system BIOS to
reset the memory connector or bank of
connectors from Disabled to Enabled.
Chapter 6. Solving problems
75
Table 13. POST beep codes.
Beep code
4-4-4
Description
The I2C cable is attached and the IBM Remote
Supervisor Adapter is not installed in PCI slot 2 or not
functioning correctly.
Action
1.
Turn off the
server.
2.
Verify that the
cable is
installed
correctly. If it
is not,
disconnect the
cable and
reconnect it
correctly.
3.
Verify that the
IBM Remote
Supervisor
Adapter is
installed in
PCI slot 2. If it
is not, remove
IBM Remote
Supervisor
Adapter from
the slot and
reinstall it in
PCI slot 2.
4.
Verify that the
IBM Remote
Supervisor
Adapter is
functioning
correctly. If it
is not, remove
it and call for
service.
If the problem
remains, call for
service.
76
xSeries 220: User’s Reference
POST error messages
The following tables provide information about the POST error messages that can
appear during startup.
Table 14. POST error messages.
POST message
062
Description
The server failed to start on three consecutive attempts.
All caches are disabled. Repeatedly turning the server on and then off or resetting the server
might cause this problem.
Action Start the Configuration/Setup Utility program and verify that all settings are correct. Use
the Cache Control selection in the Advanced Setup menu of the Configuration/Setup
Utility program to enable the caches.
If the problem remains, call for service. When the problem is corrected, be sure to enable the
caches.
101 102 106
An error occurred during the system board and microprocessor test.
Action Call for service.
114
An adapter read-only memory (ROM) error occurred.
Action Remove the options. If you can start the server without the options installed, reinstall
each option one at a time and retest after each is reinstalled. When an option fails,
replace it.
If you cannot isolate and correct the problem, call for service.
129
An error was detected in the L1 cache of one of the microprocessors.
Action 1.
2.
151
If you just installed a microprocessor, verify that the microprocessor is installed and
seated correctly.
If the problem remains, call for service.
A real-time clock (RTC) error occurred.
Action Call for service.
161
The real-time clock battery has failed.
Action Replace the battery yourself, or call for service.
You can use the server until you replace the battery. However, you must run the
Configuration/Setup Utility program and set the time and date and other custom settings each
time you turn on the server.
162
A change in device configuration occurred. This error occurs under one or more of the following
conditions:
•
A new device has been installed.
•
A device has been moved to a different location or cable connection.
•
A device has been removed or disconnected from a cable.
•
A device is failing and is no longer recognized by the server as being installed.
•
An external device is not turned on.
•
An invalid checksum is detected in the battery-backed memory.
Action Verify that all external devices are turned on. You must turn on external devices before
turning on the server.
If you did not add, remove, or change the location of a device, a device is probably failing.
Running the diagnostic program might isolate the failing device.
If you cannot isolate and correct the problem, call for service.
Chapter 6. Solving problems
77
Table 14. POST error messages.
POST message
163
Description
The time of day has not been set.
Action Set the correct date and time. If the date and time are set correctly and saved, but the
163 error message reappears, call for service.
You can use the server until the system is serviced, but any application programs that use the
date and time will be affected.
164
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note:
The server can be used with decreased memory capacity.
Action 1.
2.
If POST error message 289 also occurred, follow the instructions for that error
message first.
If you just installed or removed memory, run the Configuration/Setup Utility program;
then, exit, saving the new configuration settings.
If the message appears again, shut down the server, reseat the memory modules,
and restart the server.
If the problem remains, call for service.
175
A vital product data (VPD) error occurred.
Action Call for service.
176 177 178
A security hardware error occurred.
Action Check for indications that someone has tampered with the server. If no one has
tampered with the server, call for service.
184
The power-on password information stored in your server has been removed.
Action From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
185
A power failure damaged the stored information about the drive-startup sequence.
Action From the Configuration/Setup Utility program main menu, select Start Options; then,
follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action Call for service.
187
The VPD serial number is not set.
Action The system serial number is set in the VPD EEPROM at the time of manufacturing. If
the system board has been replaced, the system serial number will be invalid and should
be set. From the main menu of the Configuration/Setup Utility program, select System
Information, and then select Product Data. If the problem remains, call for service.
188
A vital product data (VPD) error occurred.
Action Call for service.
189
78
An attempt has been made to access the server with invalid passwords. After three incorrect
attempts, the server locks up; that is, the logon data fields are no longer available to the user.
xSeries 220: User’s Reference
Table 14. POST error messages.
POST message
201
Description
An error occurred during the memory controller test. This error can be caused by:
•
Incorrectly installed memory
•
A failing memory module
•
A system board problem
Action 1.
2.
229
If the problem remains, call for service.
An error was detected in the L2 cache of one of the microprocessors.
Action 1.
2.
289
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly.
If you just installed a microprocessor, verify that the microprocessor is installed and
seated correctly.
If the problem remains, call for service.
An error occurred during POST memory tests, and a failing DIMM was disabled.
Note:
You can use the server with decreased memory.
Action 1.
2.
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program, and select Memory Settings from the
Advanced Setup menu to enable the DIMM.
If the problem remains, replace the failing DIMM.
If the problem remains, call for service.
301 303
An error occurred during the keyboard and keyboard controller test. These error messages also
might be accompanied by continuous beeping.
Action Ensure that:
•
Nothing is resting on the keyboard and pressing a key.
•
No key is stuck.
•
The keyboard cable is connected correctly to the keyboard and to the correct
connector on the server.
Running the diagnostic tests can isolate the server component that failed, but you must have your
system serviced. If the error message remains, call for service.
Note:
602
If you just connected a new mouse or other pointing device, turn off the server and
disconnect that device. Wait at least 5 seconds; then, turn on the server. If the error
message goes away, replace the device.
Invalid diskette boot record.
Action 1.
Replace the diskette.
2.
If the problem remains, make sure that the diskette drive cables are correctly and
securely connected.
3.
If the problem remains, replace the diskette drive.
If the problem remains, call for service.
604
An error occurred during a diskette drive test.
Action 1.
2.
662
Verify that the Configuration/Setup Utility program correctly reflects the type of
diskette drive that you have installed.
Run the diagnostic tests. If the diagnostic tests fail, call for service.
A diskette drive configuration error occurred.
Action If you removed a diskette drive, make sure that the diskette drive setting is correct in the
Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem remains, call for service.
Chapter 6. Solving problems
79
Table 14. POST error messages.
POST message
962
Description
A parallel-port configuration error occurred.
Action If you changed a hardware option, make sure that the parallel-port setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem remains, call for service.
Automatic Restart or AC power restored
998
Action None
999
System recovered from backup BIOS
Action Flash BIOS (for more information refer to “BIOS and Automatic BIOS Recovery” on page
95).
11xx (where xx is
any two-digit
number)
An error occurred during the system-board serial port test.
Action If you have a modem, serial printer, or other serial device attached to your server, verify
that the serial cable is connected correctly. If it is, use the following procedure:
1.
Turn off the server.
2.
Disconnect the serial cable from the serial port.
3.
Wait 5 seconds; then, turn on the server.
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing information.
If the POST error message reappears, call for service.
1162
The serial port configuration conflicts with another device in the system.
Action 1.
2.
1800
80
Make sure that the IRQ and I/O port assignments needed by the serial port are
available.
If all interrupts are being used by adapters, you might need to remove an adapter to
make an interrupt available to the serial port, or force other adapters to share an
interrupt.
A PCI adapter has requested a hardware interrupt that is not available.
Action 1.
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not correct,
change the settings.
2.
If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other adapters to
share an interrupt.
xSeries 220: User’s Reference
Table 14. POST error messages.
POST message
1962
Description
No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action Be sure that the drive you want to start from is in the startup sequence.
1.
Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2.
Check the list of startup devices in the Startup device data fields. Is the drive you
want to start from in the startup sequence?
Yes
Exit from this screen; then, select Exit Setup to exit from the
Configuration/Setup menu. Go to step 3.
No
3.
Follow the instructions on the screen to add the drive; then, save the
changes and exit from the Configuration/Setup menu. Restart the server.
Is an operating system installed?
Yes
Turn off the server. Go to step 4.
No
4.
Install the operating system in your server; then, follow your operating
system instructions to shut down and restart the server.
During server startup, watch for messages indicating a hardware problem.
If the same error message appears, call for service.
2400
An error occurred during the testing of the video controller on the system board. This error can be
caused by a failing monitor, a failing system board, or a failing video adapter (if one is installed).
Action Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
2462
A video memory configuration error occurred.
Action Make sure that the monitor cables are correctly and securely connected to the server.
If the problem remains, call for service.
5962
An IDE CD-ROM configuration error occurred.
Action Check the signal and power cable connections to the CD-ROM drive.
If the problem remains, call for service.
8603
An error occurred during the mouse (pointing device) controller test. The addition or removal of a
mouse, or a failing system board can cause this error.
Note:
This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the server for at least 5 seconds; then, turn it back on.
Action Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1.
Turn off the server.
2.
Disconnect the mouse from the server.
3.
Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000
Processor machine check.
Action 1.
2.
Update the system BIOS code.
If the problem remains, replace the microprocessor.
Chapter 6. Solving problems
81
Table 14. POST error messages.
POST message
00019501
Description
Processor 1 is not functioning.
Action Replace microprocessor 1.
If the problem remains, call for service.
00019502
Processor 2 is not functioning.
Action Replace microprocessor 2.
If the problem remains, call for service.
00019701
Processor 1 failed the built-in self-test.
Action Replace microprocessor 1.
If the problem remains, call for service.
00019702
Processor 2 failed the built-in self-test.
Action Replace microprocessor 2.
If the problem remains, call for service.
00180100
00180200
A PCI adapter has requested memory resources that are not available.
Action 1.
If the PCI adapter that is requesting the memory resources is the start (boot) device,
you might need to change the order of the adapters in the PCI slots. Memory is
allocated to devices in the order that is specified in the Boot Priority option in the
Start Options menu in the Configuration/Setup Utility. Ensure that the adapter is
early in the boot priority order so that it is allocating the necessary memory
resources.
2.
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
3.
If all memory resources are being used, you might need to remove an adapter to
make memory available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the
adapter.
A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action 1.
2.
00180300
00180400
Make sure that the I/O address for the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program.
If the I/O port resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available, or the PCI adapter might be
defective.
Action 1.
Make sure that the memory address for all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
2.
If the memory resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available.
Action If all memory addresses are being used, you might need to remove an adapter to make
memory address space available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the adapter.
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xSeries 220: User’s Reference
Table 14. POST error messages.
POST message
00180500
Description
A PCI adapter ROM error occurred.
Action Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If you cannot isolate and correct the problem, call for service.
00180600
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below 1 MB.
Action Remove the PCI adapter that has the PCI bridge. If you can start the server without the
adapter, reinstall and retest the adapter. If the adapter fails, replace it.
If you cannot isolate and correct the problem, call for service.
00180700
xxxxyyyy planar PCI device does not respond or disabled by user (where xxxx is the PCI vendor
ID and yyyy is the PCI device ID).
Action Start the Configuration/Setup Utility program, select Devices and I/O Ports, and make
sure that the device is enabled. If the problem remains, call for service.
00180800
An unsupported PCI device is installed.
Action Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If the problem remains, call for service.
00181000
PCI error.
Action Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If the problem remains, call for service.
01295085
The ECC checking hardware test failed.
Action Call for service.
01298001
No update data is available for processor 1.
Action Update the system BIOS code to a level that supports the microprocessors installed in
the server.
01298002
No update data is available for processor 2.
Action Update the system BIOS code to a level that supports the microprocessors installed in
the server.
01298101
The update data for processor 1 is incorrect.
Action Update the system BIOS code to a level that supports the microprocessors installed in
the server.
01298102
The update data for processor 2 is incorrect.
Action Update the system BIOS code to a level that supports the microprocessors installed in
the server.
01298200
Microprocessor speed mismatch.
Action The microprocessors installed do not run at the same speed; install microprocessors
with identical speeds.
I9990301
A hard disk drive error occurred.
Action Call for service.
Chapter 6. Solving problems
83
Table 14. POST error messages.
POST message
I9990305
Description
POST could not find an operating system.
Action Install an operating system. If you have already installed the operating system, check the
drive startup sequence. If the drive sequence is correct, run the diagnostic tests to verify
that the hard disk drive is functioning correctly. If there is a problem with the hard disk
drive (such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
I9990650
AC power has been restored.
Action No action is required. This message appears each time ac power is restored to the
server after an ac power loss.
Other Numbers
POST found an error.
Action Follow the instructions on the screen.
POST error log
The POST error log contains the three most recent error codes and messages that
the system generated during POST.
To view the contents of this error log, start the Configuration/Setup Utility program;
then, select Error Logs from the main menu.
Small computer system interface messages
If you receive a SCSI error message, one or more of the following might be causing
the problem:
•
A failing SCSI device (adapter, drive, controller)
•
An improper SCSI configuration
•
Duplicate SCSI IDs in the same SCSI chain
•
An improperly installed SCSI terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
To solve the problem verify that:
•
The external SCSI devices are turned on. External SCSI devices must be turned
on before the server.
•
The cables for all external SCSI devices are connected correctly.
•
The last device in each SCSI chain is terminated properly.
•
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain additional
information about the failing device. If the error remains or recurs, call for service.
Note: If your server does not have a hard disk drive, ignore any message that
indicates that the BIOS is not installed.
You will get these messages only when running the SCSISelect Utility.
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xSeries 220: User’s Reference
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradeable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of your server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems that
are indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089
is for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure
that was encountered. (These codes are for trained service
personnel and are described in the Hardware Maintenance
Manual.)
iii
is the three-digit device ID. (These codes are for trained service
personnel and are described in the Hardware Maintenance
Manual.)
date
is the date that the diagnostic test was run and the error was
recorded.
cc
is the check value that is used to verify the validity of the
information.
text message
is the diagnostic message that indicates the reason for the
problem.
Text messages
The diagnostic text message format is as follows:
Function name: Result (test specific string)
where:
Function name
is the name of the function being tested when the error occurred.
This corresponds to the function code (fff) shown in the previous
list.
Result
can be one of the following:
Passed
This result occurs when the diagnostic test is
completed without any errors.
Failed
This result occurs when the diagnostic test
discovers an error.
Chapter 6. Solving problems
85
User Aborted
This result occurs when you stop the
diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a
diagnostic test for a device that is not
present.
Aborted
This result occurs when the test could not
proceed because of the system
configuration.
Warning
This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device that is to be tested is not
installed.
test specific string This is additional information that you can use to analyze the
problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit from the help information and return
to where you left off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
3. Type the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem remains, call for
service.
b.
The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c.
If you run the diagnostic programs with no mouse attached to your server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB
interface test only if there are no USB devices attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests are completed, you can view the test log by selecting Utility from the
top of the screen.
If the diagnostic tests do not detect a hardware error but the problem remains during
normal server operations, a software error might be the cause. If you suspect a
software problem, refer to the information that comes with the software package.
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xSeries 220: User’s Reference
Viewing the test log
The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 3.
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password is set, the server prompts you for it. Type the appropriate
password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Chapter 6. Solving problems
87
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Important: If diagnostic error messages appear that are not listed in the following
tables, make sure that your server has the latest levels of BIOS, ServeRAID, and
diagnostics microcode installed.
Table 15. Diagnostic error message tables.
Code
001
Function
Core system
Result
Failed
Text message
Processor board, ECC Test
Action
Call for service.
System board
005
Video port
Processor and system boards
011
Serial port
Integrated serial port
014
Parallel port
Integrated parallel port
015
USB interface
Aborted
Can NOT test USB interface while it is in
use.
Note:
If you have a USB keyboard or
mouse attached, you cannot run
the diagnostic program for the USB
interface.
1.
Turn off the server.
2.
Replace the USB keyboard
and mouse with a standard
keyboard and mouse.
3.
Turn on the server.
4.
Run the diagnostic test
again.
5.
If the test still ends with no
USB devices attached,
follow Failed action below.
Failed
System board
Call for service.
020
PCI interface
Failed
System board
Call for service.
030
SCSI interface
Failed
SCSI adapter in slot n failed
register/counter/ power test
Refer to the information provided
with the adapter for instructions.
(where n is the slot number of the failing
adapter)
If the problem remains, call for
service.
SCSI controller on system board failed
register/counter/power test
Call for service.
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xSeries 220: User’s Reference
Table 15. Diagnostic error message tables.
Code
035
Function
ServeRAID
Result
Text message
Action
Aborted
Test setup error: No ServeRAID adapter
found on system board or PCI bus
Make sure that the ServeRAID
adapter is properly installed. If
the problem remains, replace the
ServeRAID adapter. If the
problem remains, call for service.
Failed
Adapter in slot n; adapter/drive
configuration error
Run the ServeRAID
Configuration Utility.
(where n is the slot number of the failing
adapter)
If the problem remains, replace
the ServeRAID adapter in slot n.
Adapter in slot n; internal error
(where n is the slot number of the failing
adapter)
If the problem remains, call for
service.
Logical drive m on adapter in slot n
(where m is the number of the failing logical
drive and n is the slot number of the
adapter)
On system board; internal error
On system board; adapter/drive
configuration error
Run the ServeRAID
Configuration Utility.
Logical drive on system board adapter
If the problem remains, call for
service.
Adapter in slot n; memory allocation error
Call for service.
(where n is the slot number of the failing
adapter)
On system board; memory allocation error
On system board; PCI configuration error
On system board; POST error
Adapter in slot n; POST error
(where n is the slot number of the failing
adapter)
Replace the ServeRAID adapter
in slot n. If the problem remains,
call for service.
Adapter in slot n; PCI configuration error
(where n is the slot number of the failing
adapter)
SCSI drive on adapter in slot n, SCSI ID m
(where n is the slot number of the adapter
and m is the SCSI ID of the drive)
075
Power supply
Failed
Voltage sensed by the system is out of
range
Check the cable and power
connections on the drive. If the
problem remains, call for service.
Call for service.
Chapter 6. Solving problems
89
Table 15. Diagnostic error message tables.
Code
089
Function
Result
Microprocessor Failed
Text message
Invalid microprocessor in slot xyz or BIOS
setup problem
(where xyz identifies the microprocessor
that is causing the error message)
Action
1.
Check the system error log
for the related error
messages.
2.
If your server does not have
the latest level BIOS code
installed, update the BIOS
code.
3.
If the problem remains,
replace the xyz
microprocessor and run the
test again.
Processor in socket id xyz is installed but
not functioning
(where xyz identifies the microprocessor
that is causing the error message)
If the problem remains, call for
service.
Microprocessor in socket id xyz
1.
Reseat the microprocessor.
(where xyz identifies the microprocessor
that is causing the error message)
2.
If the problem remains,
replace the microprocessor.
If the problem remains, call for
service.
Processor in socket id xyz is defective
Replace the microprocessor.
(where xyz identifies the microprocessor
that is causing the error message)
If the problem remains, call for
service.
Test setup error: Application
microprocessor not installed or BIOS setup
problem
1.
Verify that the application
microprocessor is installed
and seated correctly.
2.
If your server does not have
the latest level BIOS code
installed, update the BIOS
code.
3.
If the problem remains,
replace the application
microprocessor and run the
test again.
If the problem remains, call for
service.
Microprocessor Failed
VRM corresponding to Microprocessor in
socket xyz is defective
(where xyz identifies the microprocessor
whose VRM is causing the error message)
VRM corresponding to Microprocessor in
socket id xyz is not installed
(where xyz identifies the microprocessor
whose VRM is causing the error message)
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xSeries 220: User’s Reference
Replace the VRM.
If the problem remains, call for
service.
Install a VRM.
If the problem remains, call for
service.
Table 15. Diagnostic error message tables.
Code
166
Function
System
Management
Result
Failed
Text message
Action
I2C cable is disconnected. Reconnect I2C
cable between ASM adapter and system
board.
Reseat I2C cable between
Advanced System Management
adapter (in PCI slot 2/J31) and
system board (J32). If the
problem remains, call for
service.
Unable to communicate with ASM adapter.
It may be busy. Run the test again.
1.
Rerun the diagnostic test.
Communication with the ASM adapter has
failed.
2.
Disconnect all server and
option power cords from
server, wait 30 seconds,
reconnect, and retry.
Unable to restart Advanced System
Management adapter.
3.
Reseat Advanced System
Management adapter.
Restart ASM Error. After restarting, ASM
communication was lost. Unplug & cold
boot to reset ASM.
I2C Bus Error(s). See System Error/Event
Log for details from both ASMPROC and
DIAGS messages.
If the problem remains, call for
service.
1.
Disconnect all server and
option power cords from
server, wait 30 seconds,
reconnect, and retry.
2.
Reseat I2C cables between:
3.
a.
Advanced Systems
Management adapter
(in PCI slot 2/J31) and
planar (J32)
b.
DASD I2C on system
board (J43) and Yugo
DASD backplane if
installed.
Reseat Advanced System
Management adapter (in
PCI slot 2/J31).
If the problem remains, call for
service.
BIOS indicates ASM is unreachable.
Ensure ASM adapter is properly seated in
its supported slot.
Reseat Advanced System
Management adapter in PCI slot
2/J31. If the problem remains,
call for service.
Advanced System Management BIST
indicate failed tests.
1.
Ensure latest firmware
levels for ASM and BIOS.
2.
Disconnect all server and
option power cords from
server, wait 30 seconds,
reconnect, and retry.
3.
Reseat Advanced System
Management adapter (in
PCI slot 2/J31).
If the problem remains, call for
service.
Chapter 6. Solving problems
91
Table 15. Diagnostic error message tables.
Code
175
Function
System
thermal
Result
Failed
Text message
Fan # n
Action
Replace the indicated fan.
(where n is the number of the failing fan)
Temperature sensed on processor board is
out of range
Call for service.
180
Status display
Failed
Any failure message
Call for service.
201
System
memory
Failed
DIMMs in location DIMM n
1.
Reseat the failing DIMM.
(where n is the number of the socket that
contains the failing DIMM)
2.
If the problem remains,
replace the DIMM.
If the problem remains, call
for service.
Test setup error: Corrupt BIOS in ROM
Test setup error: Corrupt DMI BIOS,
information in BIOS is not as expected
If your server does not have the
latest level BIOS code installed,
update the BIOS code to the
latest level.
If the problem remains, call for
service.
202
System cache
Aborted
Test setup error: BIOS cannot access VPD
information
Test setup error: Corrupt DMI BIOS.
Information in BIOS is not as expected
If your server does not have the
latest level BIOS code installed,
update the BIOS code to the
latest level and run the
diagnostic program again.
If the problem remains, call for
service.
Test setup error: No L2 cache detected on
microprocessor socket id xyz or BIOS setup
problem
(where xyz identifies the microprocessor
that is causing the error message)
Test setup error: Unknown hardware
problem associated with microprocessor in
socket id xyz.
(where xyz identifies the microprocessor
that is causing the error message)
Failed
1.
If your server does not have
the latest level BIOS code
installed, update the BIOS
code to the latest level
2.
Run the diagnostic program
again.
3.
If the problem remains,
replace the failing
processor.
If the problem remains, call for
service.
Microprocessor in socket ID xyz
1.
Reseat the identified
microprocessor.
(where xyz identifies the microprocessor
that is causing the error message)
2.
If the problem remains,
replace the microprocessor.
If the problem remains, call for
service.
Warning
Test setup error: Cache is disabled. Use
system setup to enable before retrying the
test
Use the Cache Control choice
from the Advanced Setup menu
to enable the cache.
If the problem remains, call for
service.
206
92
Diskette drive
Failed
xSeries 220: User’s Reference
Internal diskette drive bay
Call for service.
Table 15. Diagnostic error message tables.
Code
215
Function
CD-ROM
Result
Text message
Action
Failed
On system board.
Call for service.
Aborted
The CD-ROM drive is not present.
Verify that the cables are
properly connected to the CDROM drive. If the problem
remains, call for service.
217
Hard disk drive
Failed
BIOS drive # n (where n is the drive bay
number)
Call for service.
264
Magnetic tape
drive
Aborted
Test setup error: No tape drive found
Check the cable and power
connections to the drive.
Refer to the information that is
provided with the tape drive.
If the problem remains, call for
service.
Failed
The load/mount test failed for device n on
adapter m
Refer to the information provided
with the tape drive.
(where n is the number of the device and m
is the adapter number)
If the problem remains, call for
service.
The Self-diagnostic failed for device n on
adapter m.
Note:
(where n is the number of the device and m
is the adapter number)
The push button test is
applicable only to SCSI
tape drives that have a
push button.
The unload/eject test failed for device n on
adapter m
(where n is the number of the device and m
is the adapter number)
The unload/eject push button test failed for
device n on adapter m
(where n is the number of the device and m
is the adapter number)
The Read/Write Self-diagnostic failed for
device n on adapter m
Insert a new tape cartridge; then,
run the diagnostic test again.
(where n is the number of the device and m
is the adapter number)
Refer to the information that is
provided with the tape drive.
If the problem remains, call for
service.
301
Keyboard
Failed
On system board keyboard test failed
1.
Verify that the keyboard
cable is connected.
2.
If the problem remains,
replace the keyboard cable.
If the problem remains, call for
service.
302
Mouse
305
Video monitor
Failed
On system board pointing device test failed. Replace the pointing device. If
the problem remains, call for
service.
Any message
Refer to the information that
came with the monitor.
Chapter 6. Solving problems
93
Table 15. Diagnostic error message tables.
Code
405
Function
Ethernet
Result
Failed
Text message
In PCI slot n
(where n is the PCI slot number in which
the failing Ethernet adapter is installed)
415
Analog/digital
modem
Not
applicable
Action
Replace the Ethernet adapter in
slot n. If the problem remains,
call for service.
On system board
Call for service.
No modem was detected
1.
Verify that the modem is
properly attached to the
server.
2.
If the problem remains,
replace the modem.
If the problem remains, call for
service.
PCI modem detected but not enabled
1.
Change the configuration to
enable the modem.
2.
If the problem remains,
replace the modem.
If the problem remains, call for
service.
Failed
Modem reset failed
Replace the modem.
If the problem remains, call for
service.
No dialtone detected
1.
Make sure that the phone
line attached to the modem
has a dial tone. (Connect a
phone to the line and listen,
if necessary.) If there is no
tone, have the phone line
serviced.
2.
If the problem remains,
replace the modem.
If the problem remains, call for
service.
94
xSeries 220: User’s Reference
BIOS and Automatic BIOS Recovery
Your server has a primary and secondary BIOS page, which are used to start your
server. The server normally starts using the primary BIOS page. However, this page
might become damaged if power is lost during a flash update or by some other
problem. When this occurs, the system is restarted using the secondary BIOS page.
In this section you will find the information on the feature that performs this action and
the instructions for recovering the primary BIOS code.
Automatic BIOS Recovery
The Automatic BIOS Recovery (ABR) feature allows the system to start when the
primary BIOS is damaged (for example, if the BIOS is damaged when the server loses
power during the flash update) by using a backup or secondary BIOS page. When this
occurrs, the system is restarted using its default settings and the following POST
message is displayed on the screen:
ABR caused boot from backup POST/BIOS image
>> BIOS Version 1.00 <<
Primary BIOS needs to be flashed.
Recovering the BIOS code
If the BIOS code has become damaged, you can recover the primary BIOS code
using a BIOS flash diskette.
You can obtain a BIOS flash diskette from one of the following sources:
•
Use the ServerGuide program to make a BIOS flash diskette.
•
Download a BIOS flash diskette from the World Wide Web. Go to
http://www.ibm.com/pc/support/, select IBM Server Support, and make the
selections for your server.
•
Contact your IBM service representative.
To recover the BIOS code, do the following:
1. Shutdown the server.
2. Insert the BIOS flash diskette into the diskette drive.
3. Restart the server. The system begins the power-on self-test (POST).
4. Follow the instructions on the screen to update the BIOS code.
5. Remove the diskette and restart the server when the flash update is complete.
Chapter 6. Solving problems
95
Identifying problems using status LEDs
Your server has LEDs to help you identify problems with some server components.
These LEDs are part of the diagnostics that are built into the server. Use the
illuminated LEDs to identify the failing or incorrectly installed components.
Front panel and system board LEDs
The system-error LED is on the front panel inside the server. All of the remaining error
LEDs are on the system board, adjacent to the failing components. See “Diagnostic
LEDs” on page 97 for information on identifying problems using these LEDs.
The meanings of these LEDs are as follows:
CPU 1
Microprocessor number 1 (connector U12) fault
CPU 2
Microprocessor number 2 (connector U11) fault
Fan 1
Fan number 1 (connector J10) failure (see note 1)
Fan 2
Fan number 2 (connector J18) failure (see note 1)
Fan 3
Fan number 3 (connector J3) failure (see note 1)
Fan 4
Fan number 4 (connector J2) failure (see note 1)
DIMM 1
DIMM number 1 (connector DIMM 1) fault
DIMM 2
DIMM number 2 (connector DIMM 2) fault
DIMM 3
DIMM number 3 (connector DIMM 3) fault
DIMM 4
DIMM number 4 (connector DIMM 4) fault
VRM 1
Microprocessor VRM number 1 (connector J42) fault (see note 1)
VRM 2
Microprocessor VRM number 2 (connector J12) fault (see note 1)
Notes:
1. The fan and VRM LEDs will be illuminated only if the IBM Remote Supervisor
Adapter is installed in the server.
2. The server does not support user-replaceable power supplies or fans.
96
xSeries 220: User’s Reference
Diagnostic LEDs
You can use the diagnostic LEDs built into your server to quickly identify the type of
system error that occurred. Your server is designed so that LEDs remain illuminated
when the server shuts down, provided that the power supplies are operating properly.
This feature helps you to isolate the problem if an error causes the server to shut
down.
Table 16. Diagnostic LEDs.
System Error
LED
(front panel)
On
System board
LED
None
A system error
was detected.
Check to see
which of the LEDs
on the system
board are on.
On
On
Cause
Action
The system error log is 75% or more
full or a Predictive Failure Analysis®
(PFA) alert was logged. This also
could be caused by a
microprocessor thermal problem.
Check the system error log and
correct any problems. See “Choices
available from the
Configuration/Setup main menu” on
page 12 for information about clearing
the error log. Disconnecting the
server from all power sources for at
least 20 seconds will turn off the
system error LED. Check mounting of
the processor fan sinks.
DIMM 1, DIMM 2,
A memory error occurred.
DIMM 3, or DIMM 4
CPU 1 or CPU 2
One of the microprocessors has
failed, or a microprocessor is
installed incorrectly.
1.
Check the DIMM error LEDs on
the system board.
2.
Replace the DIMM indicated by
the lit DIMM error LED.
1.
Check the microprocessor error
LEDs on the system board. If a
microprocessor error LED is on
for a microprocessor connector
that has a terminator card
installed instead of a
microprocessor, the
microprocessors are not installed
in the correct order. See
“Installing and removing a
microprocessor” on page 55 for
information about the correct
order for installing
microprocessors. Otherwise,
continue with the next step.
2.
Turn off the server, reseat the
microprocessor indicated by the
lit microprocessor error LED, and
restart the server.
3.
If the problem remains, replace
the microprocessor.
If the problem remains, have the
system serviced.
On
Fan 1, Fan 2, Fan
3, or Fan 4
One of the fans has failed or is
operating too slowly.
The LED on the failing fan will be lit.
Contact an IBM service technician to
replace the fan.
Chapter 6. Solving problems
97
Table 16. Diagnostic LEDs.
System Error
LED
(front panel)
On
System board
LED
VRM 1 or VRM 2
Cause
One of the microprocessor VRMs
has failed, or a microprocessor VRM
is installed in the wrong connector.
Action
1.
Check the microprocessor VRM
error LEDs on the system board.
If a microprocessor VRM error
LED is on for a microprocessor
VRM connector that has a
terminator card installed instead
of a microprocessor, the
microprocessor VRMs are not
installed in the correct order. See
“Installing and removing a
microprocessor” on page 55 for
information about the correct
order for installing
microprocessor VRMs.
Otherwise, continue with the next
step.
2.
Turn off the server, reseat the
microprocessor VRM indicated
by the lit microprocessor VRM
error LED, and restart the server.
3.
If the problem remains, replace
the microprocessor VRM.
If the problem remains, have the
system serviced.
Off
98
None
xSeries 220: User’s Reference
The diagnostic LEDs have not
detected a system error.
None
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Important: If diagnostic error messages appear that are not listed in the following
tables, make sure that your server has the latest levels of BIOS, ServeRAID, and
diagnostics microcode installed.
See “Starting the diagnostic programs” on page 86 to test the server. If you have run
the diagnostic test programs or if running the tests does not reveal the problem, call
for service.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
or a new option and your server is not working, do the following before using the
troubleshooting charts:
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if your server is running correctly.
•
Reinstall the new software or new device.
Table 17. Troubleshooting charts.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
Suggested action
Verify that:
•
The primary IDE channel is enabled in the Configuration/Setup Utility program.
•
All cables and jumpers are installed correctly.
•
The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
•
The diskette drive is enabled in the Configuration/Setup Utility program.
•
The diskette is good and not damaged. (Try another diskette if you have one.)
•
The diskette contains the necessary files to start the system.
•
Your software program is working properly.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Other devices
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
•
All cables and cords are connected securely to the rear of the system and
attached options.
•
When the system is turned on, air is flowing from the rear of the system at the fan
grille. If there is no airflow, the fan is not working. This causes the system to
overheat and shut down.
•
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Chapter 6. Solving problems
99
Table 17. Troubleshooting charts.
Device
Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
Suggested action
•
Make sure that the keyboard cable is properly connected to the system.
•
Make sure that the system and the monitor are turned on.
•
Try using another keyboard.
If the problem remains, call for service.
The mouse or pointing device
does not work.
•
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
•
Try using another mouse or pointing device.
If the problem remains, call for service.
USB keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
•
Make sure that the keyboard USB cable is properly connected to the system.
•
Make sure that the system and the monitor are turned on.
•
Ensure that the USB mouse and keyboard support are enabled in BIOS.
•
Try using another keyboard.
If the problem remains, call for service.
The mouse or pointing device
does not work.
•
Make sure that the mouse or pointing-device USB cable is properly connected to
the system.
•
Make sure that the system and the monitor are turned on.
•
Ensure that the USB mouse and keyboard support are enabled in BIOS.
•
Try using another mouse or pointing-device.
If the problem remains, call for service.
Memory
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
•
The memory modules are seated properly.
•
You have installed the correct type of memory.
•
If you changed the memory, you must update the memory configuration with the
Configuration/Setup Utility program.
•
All banks of memory on the DIMMs are enabled. The system might have
automatically disabled a DIMM bank if it detected a problem, or a DIMM bank
could have been manually disabled.
If you still cannot find the problem, call for service.
Monitor
The monitor works when you
turn on the system, but goes
blank when you start some
application programs.
Verify that:
•
The primary monitor cable is connected to the video port.
•
You installed the necessary device drivers for the applications.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If the items above are correct and the screen remains blank, call for service.
The screen is blank.
Verify that:
•
The system power cord is plugged into the server and a working electrical outlet.
•
The monitor cables are connected properly.
•
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
100
Call for service.
xSeries 220: User’s Reference
Table 17. Troubleshooting charts.
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is working properly, consider the location of
the monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a
color monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, contact your
IBM reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS code with the correct language.
If the problem remains, call for service.
Option
An IBM option that was just
installed does not work.
Verify that:
•
The option is designed for the server. Refer to the "Server Support" flowchart for
information about obtaining ServerProven compatibility information from the
World Wide Web.
•
You followed the installation instructions that came with the option.
•
The option is installed correctly.
•
You have not loosened any other installed options or cables.
•
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to work
does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
•
The cables for all external SCSI options are connected correctly.
•
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
•
All external SCSI options are turned on. You must turn on external SCSI options
before turning on the server.
If the problem remains, call for service.
Power
The system does not power on.
Verify that:
•
The power cables are properly connected to the server.
•
The electrical outlet functions properly.
•
The type of memory installed is correct.
•
If you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
If the problem remains, call for service.
Chapter 6. Solving problems
101
Table 17. Troubleshooting charts.
Device
Serial port
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Suggested action
Verify that:
•
Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the serial ports is disabled.
•
The serial-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
A serial device does not work.
Verify that:
•
The device is compatible with the server.
•
The serial port is enabled and is assigned a unique address.
If the problem remains, call for service.
Software
Suspected software problem.
To determine if problems are caused by the software, verify that:
•
Your system has the minimum memory requirements needed to use the
software. For memory requirements, refer to the information that comes with the
software.
Note:
If you have just installed an adapter or memory, you might have a
memory address conflict.
•
The software is designed to operate on your system.
•
Other software works on your system.
•
The software that you are trying to use works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
ports
Verify that:
•
A USB device does not work.
You are not trying to use a USB device during POST, if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, the
USB is disabled and the USB device might not work during POST.
•
The correct USB device driver is installed.
•
Your operating system supports USB devices.
If the problem remains, call for service.
102
xSeries 220: User’s Reference
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem remains, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
•
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
•
Check the LAN activity light (if available) on the rear of the server. The LAN
activity light is illuminated when the Ethernet controller sends or receives data
over the Ethernet network. If the LAN activity light is off, make sure that the hub
and network are operating and that the correct device drivers are loaded.
•
Make sure that you are using the correct device drivers, supplied with your
system.
•
Check for operating-system-specific causes for the problem.
•
Make sure that the device drivers on the client and system are using the same
protocol.
•
Test the Ethernet controller.
The way you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
Chapter 6. Solving problems
103
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definable symptoms.
Table 18. Ethernet troubleshooting chart.
Ethernet controller
problem
The server stops running
when loading device drivers.
Suggested action
The PCI BIOS interrupt settings are incorrect.
Check the following:
•
Determine if the IRQ setting assigned to the Ethernet controller is also assigned to
another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet controller or the other device. For example, for
NetWare Versions 3 and 4, it is recommended that disk controllers not share
interrupts with LAN controllers.
•
Make sure that you are using the most recent device driver available from the World
Wide Web.
•
Run the network diagnostic program.
If the problem remains, call for service.
The LAN activity light does
not light (when available).
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added
to the system.
Check the following:
•
Make sure that you have loaded the network device drivers.
•
The network might be idle. Try sending data from this workstation.
•
Run diagnostics on the LEDs.
Check the following:
•
Make sure that you are using Category 5 cabling when operating the system at 100
Mbps.
•
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the IRQ setting assigned to the Ethernet adapter is also assigned to
another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating system documentation and to
the ServerGuide information.
If the problem remains, call for service.
104
xSeries 220: User’s Reference
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
Novell NetWare or IntraNetWare system open data-link interface (ODI)
Network driver interface specification (NDIS) adapter for level 4.0 (Windows NT)
Novell NetWare or IntraNetWare system ODI driver teaming messages: This
section provides explanations of the error messages for the Novell NetWare or
IntraNetWare system ODI driver, and suggested actions to resolve each problem.
Table 19. NetWare driver messages for the Ethernet controller.
Message
Couldn’t allocate resources.
Description
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT Module.
Action:
AFT group for primary adapter in slot
nnn already exists.
•
Check the system configuration. If the problem remains, contact your
network supplier.
•
Verify that the Ethernet controller is enabled. If the Ethernet controller is
enabled, run the diagnostic programs.
Explanation: An attempt was made to rebind an adapter already in an AFT
group.
Action: Check the AFT slot numbers for existing AFT teams. If the problem
remains, contact your network supplier.
Error locating device control table
(DCT) addresses in internal table.
Make sure that you have loaded LAN
drivers after loading AFT.NLM.
Explanation: The bind command was entered prior to loading the device
driver. The device driver must be loaded after loading AFT.NLM, but before any
bind command can be issued.
Action: Load the device driver for the supported adapter and try loading the
AFT module again. If the problem remains, contact your network supplier.
Insufficient number of arguments
specified.
Explanation: The appropriate or expected number of parameters was not
entered in a command.
Action: Check the parameters required for the given command. If the problem
remains, contact your network supplier.
Duplicate slot numbers detected.
Explanation: An attempt has been made to bind the same slot number more
than once.
Action: Check the slot numbers entered during the bind. Adapter slot numbers
must be valid and unique. If the problem remains, contact your network
supplier.
’xxx’ is not supported for AFT team.
Explanation: A bind command has been issued for adapters not supported by
AFT.NLM.
Action: Make sure that you attempt to bind only adapters supported by
AFT.NLM.
Primary and Secondary adapters do
not match. AFT group is not created.
Explanation: A bind command was entered for an adapter team that is a
combination of system and client adapters. An AFT team must be a grouping of
the same classification of adapter.
Action: Verify that all the adapters bound in a team are of the same
classification.
Requested number of Secondary
cards are not found.
Explanation: The number of adapters specified in the bind command could not
be located.
Action: Verify the numbers and slot locations of the adapters to be bound. If
the problem remains, contact your network supplier.
Chapter 6. Solving problems
105
Table 19. NetWare driver messages for the Ethernet controller.
Message
Description
Failed to create AFT group. Make
Explanation: Binding of protocol failed. Protocol is either not bound to any
sure that the drivers for supported
adapter or is bound to more than one adapter in the group.
adapters are loaded, primary adapter
is bound to protocols, and secondary Action: Ensure that the protocol is bound to only one adapter in an AFT team.
adapter is not bound to any protocols.
Error identifying slot numbers for the
specified board names.
Explanation: The mapping between the board name entered and the slot
number for an adapter could not be established.
Action: Check the board name for the adapter before issuing the bind
command. If the problem remains, contact your network supplier.
Can’t unbind specified slot from AFT
group. Make sure that the slot you
specified is for the primary adapter in
an AFT group.
Explanation: The number entered in the unbind command was not the primary
adapter in an AFT group.
LAN adapter at slot nnnn (Port 0xaa)
failed to reset. Check the state of the
adapter.
Explanation: The adapter that you specified could not be initialized.
Action: Reissue the unbind command and specify the slot number for the
primary adapter.
Action:
1.
Load the device driver for the supported adapter.
2.
Check that the adapter is seated properly in the slot and try loading the
AFT module again.
If the problem remains, contact your network supplier.
AFT is not supported on this version
of NetWare.
Explanation: The NetWare operating system on your system is not a version
supported by AFT.
Action: Load and bind AFT only on supported versions of NetWare (currently
version 4.11 and above).
Failed to allocate resources tags.
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT module.
Action: Check system configuration. If the problem remains, contact your
network supplier.
Please unload all LAN drivers before
unloading AFT.NLM.
Explanation: An attempt was made to unload the AFT.NLM module before
unloading the adapter driver.
Action: Unload the adapter driver before unloading the AFT module.
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xSeries 220: User’s Reference
NDIS 4.0 (Windows NT) driver messages: This section contains the error
messages for the NDIS 4.0 drivers. The explanation and recommended action are
included with each message.
Table 20. NDIS (Windows NT) driver messages for the Ethernet controller.
Error code (hex)
0x00
Description
Explanation: The driver could not register the specified interrupt.
Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to
your Ethernet card, and that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources.
Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to
your Ethernet card, and that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address).
Action: Make sure the locally administered address is valid, if one is specified. The address cannot
be a multicast address.
0x03
Explanation: Failed self-test.
Action: Make sure a cable is attached to the Ethernet connector. If the problem remains, call for
service.
0x0D
Explanation: Could not allocate enough memory for transmit queues.
Action:
0x0E
1.
From the Windows NT desktop, select Start → Control Panel → Networks → Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties → Advanced.
4.
Lower the resource values that apply to the transmit queue.
Explanation: Could not allocate enough memory for receive queue.
Action:
0x0F
1.
From the Windows NT desktop, select Start → Control Panel → Networks → Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties → Advanced.
4.
Lower the resource values that apply to the receive queue.
Explanation: Could not allocate enough memory for other structures.
Action:
0x10
1.
From the Windows NT desktop, select Start → Control Panel → Networks → Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties → Advanced.
4.
Lower the value for the resource named in the message.
Explanation: Did not find any Ethernet controllers.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the required ID.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x13
Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
Chapter 6. Solving problems
107
Table 20. NDIS (Windows NT) driver messages for the Ethernet controller.
Error code (hex)
0x16
Description
Explanation: Single adapter found, but multiple instances tried to load.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that
the slot containing the IBM xSeries 300 10/100 Ethernet Adapter or the IBM 10/100 EtherJet PCI
adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry.
Action: Remove the adapter driver and reinstall it. If the problem remains, call for service.
All other 4character
hexadecimal
codes
108
Action: Call for service.
xSeries 220: User’s Reference
Ethernet teaming messages: This section displays the messages associated with
Ethernet teaming.
Table 21. NDIS (Windows NT) driver teaming messages for the Ethernet controller.
Event ID
01
Type
Error
Description
Explanation: Team name and physical adapter name are the same. This is
an invalid configuration.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
02
Error
Explanation: Unable to allocate required resources.
Action: Free some memory resources and restart.
03
Error
Explanation: Unable to read required registry parameters.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
04
Error
Explanation: Unable to bind to physical adapter.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
05
Error
Explanation: Unable to initialize an adapter team
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
06
Informational
Explanation: Team nn. Primary adapter is initialized.
Action: None.
07
Informational
Explanation: Team nn. Secondary adapter is initialized.
Action: None.
08
Informational
Explanation: Team nn. Virtual adapter or team is initialized.
Action: None.
09
Informational
Explanation: Team nn. Primary adapter is switching over.
Action: None.
10
Warning
Explanation: Team nn. Adapter link down.
Action: Make sure the adapter is functioning properly.
11
Informational
Explanation: Team nn. Secondary adapter took over.
Action: None.
12
Warning
Explanation: Team nn. Secondary adapter is deactivated from the team.
Action: Make sure the secondary adapter is functioning properly and that the
adapter cable is securely connected to the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined the team.
Action: None.
14
Informational
Explanation: Team nn. Secondary adapter link is up.
Action: None.
Chapter 6. Solving problems
109
Table 21. NDIS (Windows NT) driver teaming messages for the Ethernet controller.
Event ID
15
Type
Error
Description
Explanation: Team nn. The last adapter has lost its link. Network connection
has been lost.
Action: Shut down the server and replace the adapters; then, restart the
server to reestablish the connection.
16
Informational
Explanation: Team nn. An adapter has reestablished the link. Network
connection has been restored.
Action: None.
17
Informational
Explanation: Team nn. Preferred primary adapter has been detected.
Action: None.
18
Informational
Explanation: Team nn. Preferred secondary adapter has been detected.
Action: None.
19
Informational
Explanation: Team nn. Preferred primary adapter took over.
Action: None.
20
Informational
Explanation: Team nn. Preferred secondary adapter took over.
Action: None.
21
Warning
Explanation: Team nn. Primary adapter does not sense any probes.
Possible reason: partitioned team.
Action: Make sure the cables of the adapter team are connected to the same
LAN segment. Reconfigure the team if necessary.
110
xSeries 220: User’s Reference
Replacing the battery
When replacing the battery, you must replace it with a lithium battery of the same
type, from the same manufacturer. To avoid possible danger, read and follow the
safety statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset the
system date and time.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note: After you replace the battery, you must reconfigure your system and reset the
system date and time.
Do the following to replace the battery:
1. Follow any special handling and installation instructions supplied with the
replacement battery.
2. Turn off the computer and all attached devices, and disconnect power cords and
then all external cables; then remove the server cover.
3. Do the following to remove the battery:
a. Use one fingernail to press the top of the battery clip away from the battery.
The battery pops up when released.
b.
Use your thumb and index finger to lift the battery from the socket.
4. Do the following to insert the new battery:
Chapter 6. Solving problems
111
a. Tilt the battery so that you can insert it into the socket on the side opposite the
battery clip.
b.
Press the battery down into the socket until it clicks into place. Make sure the
battery clip holds the battery securely.
5. Replace the cover and connect all device and signal cables, and then connect
power cords.
6. Turn on the system.
7. Start the BIOS Setup Utility program and set configuration parameters.
•
Set the system date and time.
•
Set passwords if necessary.
•
Save the configuration.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This section contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Getting information
Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through the
IBM Automated Fax System.
Using the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
products and support. The address for the IBM Personal Computing home page is
http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
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xSeries 220: User’s Reference
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada, you can receive, by fax, marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow
the recorded instructions, and the requested information will be sent to your fax
machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1800-426-3395.
Getting help and service
If you have a problem with your server product you will find a wide variety of sources
available to help you.
Using the documentation and diagnostic programs
Many problems can be solved without outside assistance. If you experience a problem
with your server product, the first place to start is the troubleshooting information in
your IBM documentation. If you suspect a software problem, see the documentation,
including README files and online help, that comes with the operating system or
application program.
Most IBM server products come with a set of diagnostic programs that you can use to
help you identify hardware problems. See the troubleshooting information in your IBM
documentation for instructions on using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages on
the World Wide Web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions.
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period, you can get help and information by telephone through the IBM
HelpCenter®. The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by
IBM, will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
•
•
•
•
•
•
Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted
parts contain a 7-character identification in the format IBM FRU XXXXXXX.
Identification of software problem sources.
Configuration of BIOS as part of an installation or upgrade.
Changes, modifications, or upgrades to device drivers.
Installation and maintenance of network operating systems (NOS).
Installation and maintenance of application programs.
Chapter 6. Solving problems
113
Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be
sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.
Note: Response time will vary depending on the number and complexity of incoming
calls.
In addition, you are eligible for IBM Start Up Support for 90 days after installation. This
service provides assistance for:
•
•
•
Setting up your network operating system
Installing and configuring interface adapters
Installing and configuring network adapters
Please have the following information ready when you call:
•
•
•
•
•
Machine type and model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List.
Country
Telephone number
Austria
Österreich
01-24 592 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
45 20 82 00
Finland
Suomi
09-22 931 840
France
France
02 38 55 74 50
Germany
Deutschland
07032-1549 201
Ireland
Ireland
01-815 9202
Italy
Italia
02-482 9202
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-514 5770
Norway
Norge
23 05 32 40
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-477 4420
Switzerland
Schweiz/Suisse/Svizzera
058-333 0900
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
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xSeries 220: User’s Reference
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country.
For more information about these services, contact your IBM marketing
representative.
Chapter 6. Solving problems
115
116
xSeries 220: User’s Reference
Chapter 5. Installing options
This chapter provides instructions to help you add options to your server. Some
option-removal instructions are provided, in case you need to remove one option to
install another. For a list of supported options for your server, see the ServerProven
list at http://www.ibm.com/pc/compat/.
Major components of the xSeries 220 server
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the locations of major components in your server.
Microprocessor
Rear adapter
retaining bracket
EMC shields
Memory modules
Filler
panels
Drive cage
Front adapter
support bracket
Support bracket assembly
Cover
© Copyright IBM Corp. 2001
27
System board
The illustrations in the following sections show the components on the system board.
System-board option connectors
The following illustration identifies system-board connectors for user-installable
options.
Microprocessor 2
(U11)
Microprocessor 1
(U12)
Voltage regulator
module
(VRM) 2 (J12)
Voltage regulator
module
(VRM) 1 (J42)
DIMM 1
(J23)
DIMM 2
(J21)
DIMM 3
(J19)
DIMM 4
(J18)
PCI 1
(J29)
PCI 2
(J31)
Battery
(BH1)
PCI 5 (J40)
PCI 4 (J39)
System
management
(J32)
PCI 3 (J35)
Note: If your server and operating system support system-management functions,
and if the IBM Remote Supervisor Adapter is installed in your server, the
system-management connector (J32) is dedicated for use by the Remote
Supervisor Adapter.
28
xSeries 220: User’s Reference
System-board internal cable connectors
The following illustration identifies system-board connectors for internal cables.
Microprocessor 2
fan 4 (J2)
Microprocessor 1
fan 3 (J3)
Fan 2
power
(J18)
Main power
(J1)
Diskette
drive (J27)
DASD I2C
(J43)
Fan 1
power (J10)
IDE (J30)
Fan 5 power
(J22) (not used)
SCSI channel
(J41)
System-board external port connectors
The following illustration identifies the external port connectors on the rear of the
server.
Keyboard/mouse
USB
Serial B
Parallel
Serial A
Ethernet
Video
Note: For information on adding external SCSI devices to your server, see “SCSI
cabling requirements” on page 66.
Chapter 5. Installing options
29
System-board jumpers and switches
The following illustration identifies the jumpers and switches on the system board.
Ethernet
(J16)
ABR disable
jumper (J20)
Switch block
Video
(J28)
ASR (J14)
NMI (J15)
Flash ROM
page-swap
jumper (J38)
SCSI (J37)
System-board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For normal operation of the system, the default jumpers shown in the
following table should be installed. To disable the functions listed in the table, install a
jumper (except for J38).
Jumper
Description
Default
J14
Automatic Server Restart (ASR)
No jumper
J15
Forces an NMI signal
No jumper
J16
On-board Ethernet controller
No jumper
J20
Automatic BIOS Recovery (ABR)
No jumper
J28
On-board Video controller
No jumper
J33
Reserved
J37
On-board SCSI controller
No jumper
J38
Flash ROM page jumper
Jumper pins 2 and 3
Table 3. Jumper descriptions.
Flash ROM
Flash ROM page jumper J38 determines whether primary or secondary (backup)
POST/BIOS code is used by the system to start up. The default setting for J38 is a
jumper between pins 2 and 3 (primary POST/BIOS). For secondary POST/BIOS,
place a jumper between pins 1 and 2 of J38. Changing the jumper position after
system power-on is not permitted, it may cause unpredictable problems.
30
xSeries 220: User’s Reference
Automatic Server Restart (ASR)
To enable Automatic Server Restart a special device driver must be loaded. This
device driver enables the ASR watch-dog timer and then periodically resets it (within 5
minutes). If not reset, the ASR watch-dog timer will expire and boot the system. The
watch-dog timer will re-arm itself after reset. To disable the ASR hardware, a jumper
must be installed between pins 1 and 2 of J14. The default is no jumper installed (ASR
enabled).
System-board switch block
The switch block contains microswitches 1 through 8. As pictured in the previous
illustration, switch 8 is at the right of the switch block, and switch 1 is at the left.
The following table describes the function for each switch. The default setting is Off for
all switches in the switch block.
Switch
number
8
Switch
description
Power-on password-override switch
When toggled to the side that is opposite the default position, bypasses
the power-on password, if one is set.
7
Reserved
6
Reserved
5
Force power on
4
Reserved
3
Reserved
2
Reserved
1
Reserved
Table 4. Switches 1 through 8.
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the safety and handling guidelines under “Handling staticsensitive devices” on page 32, and read the safety statements in “Safety
information” on page 33. These guidelines will help you work safely while working
with your server or options.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
Have a small, flat-blade screwdriver available.
•
For a list of supported options for your server, refer to
http://www.ibm.com/pc/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
•
Each of the drive bays has either a drive or a filler panel installed.
•
The cover is in place during normal operation.
Chapter 5. Installing options
31
•
There is space around the server to enable the server cooling system to work
properly. Leave approximately 127 mm (5 in.) of space around the front and rear
of the server.
•
Cables for optional adapters are routed according to the instructions that are
provided with the adapters.
•
A failed fan is replaced immediately.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static-protective packages until you are
ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
32
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least 2 seconds. (This drains static electricity
from the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system-unit cover or on
a metal table.
•
Take additional care when handling devices during cold weather, because heating
reduces indoor humidity and increases static electricity.
xSeries 220: User’s Reference
Safety information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Chapter 5. Installing options
33
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
34
xSeries 220: User’s Reference
Statement 1
Danger
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached to
this product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from
outlets.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn device ON.
3. Remove signal cables from
connectors.
4. Remove all cables from devices.
Chapter 5. Installing options
35
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system
has a module containing a lithium battery, replace it only with the same
module type made by the same manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
36
xSeries 220: User’s Reference
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Chapter 5. Installing options
37
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
38
xSeries 220: User’s Reference
Rotating the stabilizing feet
The feet attached to the bottom cover rotate 90 degrees to provide additional stability
for your server.
Place the server in an upright position; then, rotate the feet a quarter turn away from
the server. Carefully position the server on its feet.
When you need to access the inside of the server to install options, you might find it
easier to place the server on its side, so that the system board is facing you. If you do
so, rotate the feet in towards the server, so that they do not break off due to the weight
of the server.
Chapter 5. Installing options
39
Removing the side cover
The following information describes how to remove the side cover.
Note: The illustrations in this document might differ slightly from your hardware.
Cover-release
latch
Key lock
To remove the side cover from the server, do the following:
1. Review the information in “Before you begin” on page 31.
2. Turn off the server and all attached devices, and disconnect power cords and then
all external cables.
3. If necessary, unlock the server cover.
4. Rotate the stabilizing feet on the bottom of the server, and place the server on its
side to install or remove components (see “Rotating the stabilizing feet” on page
39).
5. Pull out on the cover-release latch; then, slide the cover toward the rear of the
server and remove it.
40
xSeries 220: User’s Reference
Removing the support-bracket assembly
When working with some options such as hard disk drives and microprocessors, you
must first remove the support-bracket assembly to access the location of the option.
The support-bracket assembly consists of a support bracket, an air baffle, and a fan.
To remove the support-bracket assembly, do the following:
1. Review the safety precautions in “Safety information” on page 33.
2. Turn off the server and all attached devices and disconnect all power cords; then,
disconnect all external cables.
3. Remove the side cover (see “Removing the side cover” on page 40 for details).
4. Disconnect the fan cable (connector J10) from the system board. (See “Systemboard internal cable connectors” on page 29 for connector locations.)
Note: Remember to reconnect this cable after you reinstall the support-bracket
assembly.
5. Carefully pull up on the end of the support-bracket assembly that is closer to the
rear of the server; then, rotate and lift the support-bracket assembly out of the
server.
6. Store the support-bracket assembly in a safe place.
Chapter 5. Installing options
41
Working with adapters
You can install up to five peripheral component interconnect (PCI) adapters in the PCI
slots on the system board of your server. See the xSeries 220 ServerProven list at
http://www.ibm.com/pc/compat/ for a list of PCI adapters that your server supports.
Your server comes with an integrated video controller on the system board. When you
install a video adapter, the server BIOS code automatically disables the integrated
video controller.
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the location of the PCI slots on the system board.
PCI slot 1 32-bit
33 MHz (J29)
PCI slot 2 32-bit
33 MHz (J31)
PCI slot 3 64-bit
33 MHz (J35)
PCI slot 4 64-bit
33 MHz (J39)
PCI slot 5 64-bit
33 MHz (J40)
Adapter considerations
Before you install adapters, review the following:
42
•
Locate the documentation that comes with the adapter, and follow those
instructions in addition to the instructions given in this chapter. If you need to
change switch or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
You can install full-length adapters in all PCI slots.
•
You can install a 32-bit adapter in any of the PCI slots, but you might want to
install it in a 32-bit slot and use the 64-bit slots for 64-bit adapters.
•
Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V
adapters.
•
Your server uses a rotational interrupt technique to configure PCI adapters. You
can use this technique to install a variety of PCI adapters that currently do not
support sharing of PCI interrupts.
xSeries 220: User’s Reference
•
The server has two PCI buses. PCI slots 1 and 2 are on PCI bus A, and PCI slots
3, 4, and 5 are on PCI bus B.
Note: PCI bus A is sometimes referred to as bus 0; PCI bus B is sometimes
referred to as bus 1.
The system scans PCI slots 1 through 5 to assign system resources; then, the
system starts (boots) the PCI devices in the following order: PCI slots 1 and 2,
system board SCSI devices, and then PCI slots 3 through 5.
•
If you plan to use the IBM Remote Supervisor Adapter in the server, you must
install the IBM Remote Supervisor Adapter in PCI slot 2. Only PCI slot 2 supports
the IBM Remote Supervisor Adapter. For additional information on the IBM
Remote Supervisor Adapter, refer to the documentation that comes with the
adapter.
Installing an adapter
Expansion-slot
cover
Rear adapter
retaining
bracket
Adapter
Front adapter
support
bracket
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 32.
To install an adapter, do the following:
1. Review the safety precautions in Statement 1 and Statement 5 in “Safety
information” on page 33 and the information in “Adapter considerations” on page
42.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the side cover. See “Removing the side
cover” on page 40 for details.
3. Carefully remove the support-bracket assembly from the server (see “Removing
the support-bracket assembly” on page 41). Store the cover and the supportbracket assembly in a safe place.
Chapter 5. Installing options
43
4. Determine which PCI slot you will use for the adapter.
Note: Check the instructions that come with the adapter for any requirements or
restrictions.
5. Remove the rear adapter retaining bracket from the server. If you are installing a
full-length adapter, rotate the front adapter-support bracket to the open (unlocked)
position.
6. Remove the expansion-slot cover. Store it in a safe place for future use.
Attention: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emission characteristics of the system and ensures
proper cooling of system components.
7. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route cables before you install the
adapter.
8. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
9. Place the adapter, component-side up, on a flat, static-protective surface.
10. Set any jumpers or switches as described by the adapter manufacturer.
11. Install the adapter:
a. Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the system board.
b.
Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system board
or the adapter.
c.
When the adapter is fully seated, release the front adapter-support bracket by
pushing inward on the latch. Make sure that the front adapter-support bracket
holds the adapter securely in place.
d. If you opened the front adapter-support bracket, rotate it to the closed
(locked) position; then, reinstall the rear adapter retaining bracket in the
server.
Note: You can also install a ServeRAID adapter in non-hot-swap models;
however non-hot-swap models do not support hot-swap hard disk drives.
12. Connect any needed cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
44
xSeries 220: User’s Reference
The following illustration shows how to reroute the SCSI cable. If you install a
ServeRAID adapter and intend to use it with hot-swap hard disk drives, remove
the cable from the internal SCSI connector (J41) on the system board and
connect it to the ServeRAID adapter.
SCSI cable
ServeRAID
adapter
SCSI connector
(J41)
13. If you have other options to install or remove, do so now; otherwise, replace the
support-bracket assembly; then, go to “Installing the side cover” on page 59.
Installing internal drives
Different types of drives enable your system to read multiple types of media and store
more data. Several types of drives are available, such as:
•
•
•
•
Diskette (preinstalled)
Hard disk (preinstalled on some models)
CD-ROM (preinstalled)
Tape
Internal drive bays
Internal drives are installed in bays. The bays of the xSeries 220 server are in the front
of the server, as shown in the following illustration.
Note: The illustrations in this document might differ slightly from your hardware. Bays
5, 6, and 7 differ according to model.
Chapter 5. Installing options
45
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
To remove or install a drive, you must turn off the server first, unless you are removing
or installing a hot-swap hard disk drive. Diskette drives, tape drives, and CD-ROM
drives are removable-media drives. You can install removable-media drives in bays 1,
2, 3, and 4. You can install SCSI hard disk drives in bays 4, 5, 6, and 7.
•
Your server comes with a 3.5-inch, 1.44 MB diskette drive in bay 3, an integrated
drive electronics (IDE) CD-ROM drive in bay 1, and a hard disk drive in bay 7 (in
some models).
•
The xSeries 220 server supports five 3.5-inch drives; however, the server
supports only one diskette drive.
•
The diskette drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB
diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.
•
The xSeries 220 server supports two 5.25-inch drives and four SCSI hard disk
drives. The server does not support IDE hard disk drives. Some models support
hot-swap hard disk drives. Other models support only non-hot-swap hard disk
drives. Refer to the documentation that comes with your server for additional
information.
Your server supports four 1-inch (26 mm) slim, 3.5-inch SCSI hard disk drives in
the hard disk drive bays (4, 5, 6, and 7). You can install four non-hot-swap hard
disk drives in the models that have the standard non-hot-swap drive cage. You
can install three hot-swap hard disk drives and one non-hot-swap hard disk drive
in the models that come with the hot-swap drive cage. Both the non-hot-swap and
hot-swap drive cages hold a maximum of three hard disk drives. The drive cages
comprise bays 5, 6, and 7.
•
Bay 2 comes without a device installed. This bay is for a 5.25-inch, half-high,
removable-media drive, such as a tape backup drive.
•
Bay 4 is for a 3.5-inch, slim, removable-media drive or SCSI hard disk drive.
Note: The electromagnetic interference (EMI) integrity and cooling of the server are
both protected by having bays 1 through 4 covered or occupied. When you
46
xSeries 220: User’s Reference
install a drive, save the filler panel from the bay, in case you later remove the
drive and do not replace it with another.
Preinstallation steps (all bays)
Before you install drives in your server, verify that you have all the cables and any
other equipment specified in the documentation that comes with the drive. You might
also need to perform certain preinstallation activities. Some of the steps are required
only during the initial installation of an option.
1. Read “Safety” on page vii, “Handling static-sensitive devices” on page 32, and the
documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive.
Installing a drive in bay 1, 2, 3, or 4
EMC shield
Filler panel
To install a drive in bay 1, 2, 3, or 4, do the following:
1. Read the information in “Preinstallation steps (all bays)”.
2. Turn off the server and all attached devices, and disconnect power cords and then
all external cables; then, remove the side cover (see “Removing the side cover”
on page 40 for details).
3. Insert a screwdriver into the slot on the right side of the filler panel, and remove
the filler panel from the server.
4. Insert a screwdriver into the slots on the front of the electromagnetic compatibility
(EMC) shield, and remove the EMC shield from the bay.
Chapter 5. Installing options
47
5. If the drive is a laser product, observe the following safety precaution.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
6. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on a
static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
8. Push the drive into the bay. If your drive has electronic components exposed, pay
particular attention to the angle at which you push the drive into the bay to prevent
damage to the drive.
9. If the drive is an IDE device, plug one connector of the IDE cable into the back of
the drive and the other end of the cable into the IDE connector (J30) on the
system board.
If the drive is a SCSI device, plug one connector of the SCSI cable into the back of
the drive and make sure that the other end of the cable is connected to the SCSI
connector (J41) on the system board.
Note: Ensure that you route the SCSI cable so that it does not block the airflow
to the rear of the drives or over the microprocessors.
10. Connect a power cable to the back of the drive. The connectors are keyed and
can be inserted only one way.
11. If you are installing another drive, do so now. Otherwise, continue with the next
step.
12. If you have other options to install or remove, do so now; otherwise, replace the
cover (see “Installing the side cover” on page 59 for details).
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xSeries 220: User’s Reference
Installing a non-hot-swap hard disk drive in bay 5, 6, or 7
Locking tab
To install a non-hot-swap hard disk drive in bay 5, 6, or 7, do the following:
1. Read the information in “Preinstallation steps (all bays)” on page 47.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the side cover (see “Removing the side
cover” on page 40 for details).
3. Remove the support-bracket assembly (see “Removing the support-bracket
assembly” on page 41).
4. Rotate the drive cage upward. If your server has a hard disk drive installed in the
drive cage, disconnect the cables from the rear of the drive.
5. Remove the plastic bag that contains the drive rails and screws from inside the
drive cage.
6. Install rails on each drive:
a. Pull the blue slide rails out of the plastic bag.
b.
Install the screws on the sides of the drive.
c.
Align the rails on the drive with the guide rails in the drive bay.
d. Push the drive into the bay until it clicks into place.
7. Rotate the drive cage up slightly, depress the locking tab, then rotate the drive
cage downward until it snaps into place.
8. Connect the SCSI and power cables to the rear of the drives.
Note: Ensure that you route the SCSI cable so that it does not block the airflow
to the rear of the drives or over the microprocessors.
9. If you have other options to install or remove, do so now; otherwise, replace the
support-bracket assembly; then, go to “Installing the side cover” on page 59.
Chapter 5. Installing options
49
Installing a hot-swap hard disk drive in bay 5, 6, or 7
If you purchased a hot-swap model, your server contains hardware that you can use
to replace a failed hard disk drive without turning off the server. Therefore, you have
the advantage of continuing to operate your system while a hard disk drive is removed
or installed. These drives are known as hot-swap drives. If these drives are connected
to an optional controller, such as a ServeRAID controller, that supports this function,
and if one of these drives becomes defective, the ServeRAID controller can rebuild
the data from that drive onto another hot-swap drive. Refer to the information that
comes with your ServeRAID controller for details.
Each hot-swap drive has two indicator lights: the hard disk drive activity light and the
hard disk drive status light. When the green hard disk drive activity light is flashing, the
controller is accessing the hard disk drive. When this occurs, the SCSI activity light on
the front of the server is also illuminated. The SCSI activity light is illustrated and
described in “Server controls and indicators” on page 6. If the amber hard disk drive
status light for a drive is lit continuously, that individual drive is faulty and requires
replacement. When the hard disk drive status light indicates a drive fault, you can
replace a hot-swap drive without turning off the server.
Note: The hard disk drive activity light is also known as the SCSI hard disk drive
activity light.
Each hot-swap drive that you plan to install comes mounted in a hot-swap-drive tray.
The drive must have a single connector attachment (SCA) connector. Hot-swap-drive
trays come with hot-swap drives.
The hot-swap bays are connected to a SCSI backplane. This backplane is the printed
circuit board behind the bay. The backplane controls the SCSI IDs for the hot-swap
drives.
The following illustration shows the hot-swap-drive backplane component locations,
as viewed from the front of the server.
Note: The illustrations in this document might differ slightly from your hardware.
Hard disk
drive activity
light (green)
Hard disk
drive status
light (amber)
SCSI hot-swap
hard disk drive
connector
Note: The hard disk drive activity light and hard disk drive status light on the
backplane match the hard disk drive activity light and hard disk drive status
light on the hot-swap drive.
The following illustration shows the rear connectors on the hot-swap-drive backplane,
as viewed from the rear of the server.
50
xSeries 220: User’s Reference
SCSI cable
connector
SCSI power
cable connector
2
I C cable
connector
The following illustration shows how to install a hot-swap hard disk drive in the server.
When you install hot-swap hard disk drives, install them in the following order: bay 7,
bay 6, and bay 5.
Filler panel
Drive tray
assembly
Drive tray handle
(in open position)
Attention:
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 32.
•
To maintain proper system cooling, do not operate the server for more than 10
minutes without either a drive or a filler panel installed in each bay.
To install a hot-swap hard disk drive in bay 5, 6, or 7, do the following:
1. Review “Before you begin” on page 31.
2. Read the information in “Preinstallation steps (all bays)” on page 47.
Note: You do not have to turn off the server to install hot-swap hard disk drives in
these bays.
3. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away from
the server.
4. Install the hard disk drive in the hot-swap bay:
Chapter 5. Installing options
51
a. Ensure that the tray handle is open (that is, perpendicular to the drive).
b.
Align the drive-tray assembly with the guide rails in the bay.
c.
Gently push the drive-tray assembly into the bay until the drive stops.
d. Push the tray handle to the closed (locked) position.
e. Check the hard disk drive status light to verify that the hard disk drive is
operating properly.
If the amber hard disk drive status light for a drive is lit continuously, that
individual drive is faulty and needs to be replaced. If the green hard disk drive
activity light is flashing, the drive is being accessed.
Note: If your server has a ServeRAID controller, you might need to reconfigure
your disk arrays after installing hard disk drives. Refer to the information
that comes with your ServeRAID controller.
5. If you have other options to install or remove, do so now.
Installing memory modules
Adding memory to your server is an easy way to make programs run faster. You can
increase the amount of memory in your server by installing options called memorymodule kits. Each kit contains one industry-standard, dual inline memory module
(DIMM). Your server uses a noninterleaved memory configuration.
Your server comes with a DIMM that is installed on the system board in DIMM
connector 1 (labeled DIMM 1).
Notes:
1. When installing additional memory modules, install the second memory module in
the connector labeled DIMM 2, the third in connector DIMM 3, and the fourth in
connector DIMM 4. (See the following illustration for memory-connector
locations.)
2. Your xSeries 220 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs.
These DIMMs can be installed in any memory slot. Your server supports a
minimum of 128 MB and a maximum of 4GB of system memory. See the
ServerProven™ list at http://www.ibm.com/pc/compat/ for a list of memory
modules for use with your server.
3. Installing or removing DIMMs changes the configuration information in the server.
Therefore, after installing or removing a DIMM, you must save the new
configuration information by using the Configuration/Setup Utility program. When
you restart the server, the system displays a message indicating that the memory
configuration has changed. Start the Configuration/Setup Utility program and
select Save Settings. See Chapter 3, “Configuring your server,” on page 11 for
more information.
4. The illustrations in this document might differ slightly from your hardware.
52
xSeries 220: User’s Reference
DIMM 1
DIMM connector 1
DIMM 2
DIMM connector 2
DIMM connector 3
DIMM connector 4
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 32.
To install a DIMM, do the following:
1. Review the safety precautions in Statement 1 and Statement 5 in “Safety
information” on page 33.
2. Review the information in “Before you begin” on page 31 and the documentation
that comes with your option.
3. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the side cover (see “Removing the side
cover” on page 40 for details).
4. Select the connector in which to install the DIMM.
5. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
6. Install the DIMM:
a. Open the retaining clips on the connector.
Chapter 5. Installing options
53
DIMM 3
DIMM 2
DIMM 4
DIMM 1
b.
Turn the DIMM so that the pins align correctly with the connector.
c.
Firmly press the DIMM straight down into the connector by applying pressure
on both ends of the DIMM simultaneously.
d. Make sure that the retaining clips are in the closed position. If a gap exists
between the DIMM and the retaining clips, the DIMM has not been properly
installed. In this case, open the retaining clips and remove the DIMM; then,
reinsert the DIMM.
7. If you have other options to install or remove, do so now; otherwise, go to
“Installing the side cover” on page 59.
Note: When you restart the server, the system displays a message indicating that the
memory configuration has changed.
54
xSeries 220: User’s Reference
•
If you installed additional memory, start the Configuration /Setup Utility
program and select Save Settings.
•
If you just replaced a failed DIMM, you must start the Configuration /Setup
Utility program, select Advanced Setup, select Memory Settings,
highlight the connector or bank of connectors that you want to enable, then
select Enable.
•
In some memory configurations, the 3-3-3 beep code might sound during
POST followed by a blank screen. If this occurs, you must restart the
server three times to force the system BIOS code to reset the memory
connector or bank of connectors from Disabled to Enabled.
Installing and removing a microprocessor
Your server comes with one microprocessor, which is installed on the system board. If
you install an additional microprocessor kit, your server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load between the microprocessors. This
enhances performance for database and point-of-sale applications, integrated
manufacturing solutions, and other applications.
Notes:
1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to update
the server basic input/output system (BIOS) code. The latest level of BIOS code
for your server is available through the World Wide Web. Refer to “Getting help
and service” on page 113 for the appropriate World Wide Web addresses.
2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/compat/ on the World Wide Web.
3. Your server comes with one microprocessor, which is installed in microprocessor
connector U12 (the microprocessor connector that is furthest from the power
supply). This is the startup (boot) microprocessor. If you install a microprocessor
in microprocessor connector U11, that one becomes the startup microprocessor,
and the microprocessor that is installed in microprocessor connector U12 is the
application microprocessor. You must also install a VRM when you install a
microprocessor.
4. The illustrations in this document might differ slightly from your server.
5. If necessary, see “System-board option connectors” on page 28 for connector
locations.
Attention:
•
To avoid damage and ensure proper server operation when you install a new or
additional microprocessor, use microprocessors that have the same cache size
and type and the same clock speed. Microprocessor internal clock frequencies
and external clock frequencies must be identical. See the ServerProven list at
http://www.ibm.com/pc/compat for a list of microprocessors for use with your
server.
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 32.
Installing a microprocessor
To install an additional microprocessor, do the following:
1. Review the safety precautions in Statement 1 and Statement 5 in “Safety
information” on page 33.
2. Turn off the server and all attached devices, and disconnect all power cords; then,
disconnect all external cables and remove the side cover (see “Removing the side
cover” on page 40 for details).
3. Carefully remove the support bracket assembly from the server (see “Removing
the support-bracket assembly” on page 41). Store the cover and the supportbracket assembly in a safe place.
4. Lift the release lever and remove the terminator card from the microprocessor
connector.
5. Install the microprocessor:
Chapter 5. Installing options
55
a. Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b.
Orient the microprocessor over the microprocessor connector, as shown in
the following illustration. Carefully press the microprocessor into the
connector.
Microprocessor 2
connector
Terminator card
Microprocessor 2
Lever
Microprocessor
orientation indicator
Attention: To avoid bending the pins, do not use excessive force when pressing
the microprocessor into the connector.
6. Push the release lever down to lock the microprocessor into place.
56
xSeries 220: User’s Reference
7. Install a fan sink onto the microprocessor and connect the fan-sink power cable to
the system board:
VRM 2
(J12)
Terminator card
Microprocessor
fan 2 (J2)
Microprocessor
fan 1 (J3 )
Microprocessor
VRM 1
(J42)
Fan sink
Fan-sink
retainer
a. Peel the plastic protective strip off the bottom of the fan sink. Make sure that
the square of thermal material is still on the bottom of the fan sink.
b.
Align and place the fan sink on top of the microprocessor.
c.
Align and place the fan-sink retainer (clip) over the fan sink.
d. Press down on the fan-sink retainer to snap it into place in the slot on the
microprocessor, over the fan sink.
e. Connect the built-in fan-sink power cable to the appropriate connector on the
system board:
•
If you installed the microprocessor in connector U11, connect the fan-sink
power cable to connector J2.
•
If you installed the microprocessor in connector U12, connect the fan-sink
power cable to connector J3.
8. Place the terminator card in the static-protective package that your new
microprocessor was shipped in, and store it in a safe place. You will need to install
the terminator card again if you ever remove the microprocessor and do not
replace it with another microprocessor.
9. Install the VRM that is included in the microprocessor kit.
Attention: Use of other VRMs might cause your server to overheat.
a. Center the VRM over the appropriate VRM connector:
1) If you installed the microprocessor in connector U11, press down on the
latches on either side of connector J12, and install the VRM in connector
J12.
Chapter 5. Installing options
57
2) If you installed the microprocessor in connector U12, press down on the
latches on either side of connector J42, and install the VRM in connector
J42.
b.
Make sure that the VRM is oriented and aligned correctly.
c.
Press the VRM into the connector.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector and to
remove the VRM from the appropriate VRM connector.
10. If you have other options to install or remove, do so now; otherwise, replace the
support-bracket assembly; then, go to “Installing the side cover” on page 59.
Removing a microprocessor
To remove a microprocessor, do the following:
Note: Do not use any tools when removing the microprocessor.
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 32.
1. Review the safety precautions in Statement 1 and Statement 5 in “Safety
information” on page 33.
2. Turn off the server and all attached devices, and disconnect power cords and then
all external cables; then, remove the side cover (see “Removing the side cover”
on page 40 for details).
3. Carefully remove the support-bracket assembly from the server (see “Removing
the support-bracket assembly” on page 41). Store the cover and the supportbracket assembly in a safe place.
4. Remove the fan sink.
a. Press down on the clip to remove the fan-sink retainer from the fan sink.
b.
Firmly grasp the fan sink and lift it off the microprocessor.
c.
Disconnect the fan-sink power cable from the appropriate connector on the
system board:
•
If you are removing the microprocessor from connector U11, disconnect
the fan-sink power cable from connector J2.
•
If you are removing the microprocessor from connector U12, disconnect
the fan-sink power cable from connector J3.
5. Lift up the release lever and remove the microprocessor from the connector. Store
the microprocessor in a static-protective package for possible future use.
6. If you are installing a new microprocessor, go to “Installing a microprocessor” on
page 55.
7. If you are not replacing the microprocessor:
a. Reinstall the terminator card in the empty microprocessor connector.
58
b.
Press the release lever down to lock the terminator card into place.
c.
Remove the VRM from the appropriate VRM connector:
xSeries 220: User’s Reference
•
If you removed the microprocessor from connector U11, press down on
the latches on either side of connector J12, and remove the VRM from
connector J12.
•
If you removed the microprocessor from connector U12, press down on
the latches on either side of connector J42, and remove the VRM from
connector J42.
8. If you have other options to install or remove, do so now; otherwise, replace the
support-bracket assembly; then, go to “Installing the side cover”.
Installing the side cover
The following information describes the cover installation procedure.
Note: The illustrations in this document might differ slightly from your hardware.
Cover-release
latch
Key lock
Note: If you removed the support-bracket assembly after you removed the cover,
reinstall it before you install the cover.
To install the server side cover:
1. Clear any cables that might impede the replacement of the cover.
2. Align the bottom tabs of the side cover with the matching slots in the server
chassis; then, insert the tabs into the slots.
3. Close the cover-release latch to pull the cover forward and lock the cover in place.
4. Make sure that the stabilizing feet are rotated outward so that they properly
support the server (see “Rotating the stabilizing feet” on page 39).
5. Reconnect the external cables and cords to the server; then, plug the power cords
into properly grounded electrical outlets.
Chapter 5. Installing options
59
Connecting external options
You can attach a SCSI storage expansion enclosure to your server if you install an
optional SCSI adapter in one of the five PCI adapter slots on the system board.
To attach an external device, do the following:
1. Read “Before you begin” on page 31 and the documentation that comes with your
options.
2. Be sure that your server and all attached devices are turned off.
3. Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
Note: If you are attaching a SCSI device, see “SCSI port” on page 66 for SCSI ID
and cabling information.
I/O connector locations
The following illustration shows the external input/output connectors (ports) on the
rear of the server. The SCSI and system-management connectors are internal and
located on the system board (see “System-board internal cable connectors” on page
29 and “System-board option connectors” on page 28, respectively for connector
locations). For pin assignments and other details about these connectors, see
“Input/output ports” on page 61.
Power cord
Mouse
Keyboard
USB 1
USB 2
Serial B
Parallel
Serial A
Ethernet
Video
60
xSeries 220: User’s Reference
Input/output ports
This section provides information about the following input/output (I/O) ports on your
server:
•
One parallel port
•
Two serial ports
•
Two Universal Serial Bus (USB) ports
•
One keyboard port
•
One auxiliary pointing-device (mouse) port
•
One video port
•
One SCSI port (on the system board)
•
One Ethernet port
•
One communication connector dedicated to the IBM Remote Supervisor Adapter
Notes:
1. You can set an administrator password through the Configuration/Setup Utility
program only if the IBM Remote Supervisor Adapter is installed in your server.
2. The Devices and I/O Ports choice appears only on the full Configuration/Setup
Utility menu. If you have set both levels of passwords (user and administrator),
you must type the administrator password to access the full Configuration/Setup
Utility menu.
Parallel port
Your server has one parallel port. This port supports three standard Institute of
Electrical and Electronics Engineers (IEEE) 1284 modes of operation: Standard
Parallel Port (SPP), Enhanced Parallel Port (EPP), and Extended Capability Port
(ECP).
Viewing or changing the port assignments
You can use the Configuration/Setup Utility program to configure the parallel port as
bidirectional, that is, so that data can be both read from and written to a device. In
bidirectional mode, the server supports the ECP and EPP modes.
To view or change the parallel-port assignment, do the following:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
4. Select the parallel port; then, use the arrow keys to advance through the available
settings.
Note: When you configure the parallel port as bidirectional, use an IEEE 1284compliant cable. The maximum length of the cable must not exceed 3
meters (9.8 feet).
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Parallel port connector
The following table shows the pin-number assignments for the 25-pin, female D-shell
parallel-port connector on the rear of the server.
Chapter 5. Installing options
61
1
13
25
14
Pin
I/O
SPP/ECP Signal
EPP Signal
1
O
-STROBE
-WRITE
2
I/O
Data 0
Data 0
3
I/O
Data 1
Data 1
4
I/O
Data 2
Data 2
5
I/O
Data 3
Data 3
6
I/O
Data 4
Data 4
7
I/O
Data 5
Data 5
8
I/O
Data 6
Data 6
9
I/O
Data 7
Data 7
10
I
-ACK
-ACK
11
I
BUSY
-WAIT
12
I
PE (paper end)
PE (paper end)
13
I
SLCT (select)
SLCT (select)
14
O
-AUTO FD (feed)
-AUTO FD
15
I
-ERROR
-ERROR
16
O
-INIT
-INIT
17
O
-SLCT IN
-SLCT IN
18
-
Ground
Ground
19
-
Ground
Ground
20
-
Ground
Ground
21
-
Ground
Ground
22
-
Ground
Ground
23
-
Ground
Ground
24
-
Ground
Ground
25
-
Ground
Ground
Table 5. Parallel-port connector pin-number assignments.
Serial ports
Your server has two standard serial (communication) ports: serial port A and serial
port B.
Some application programs require specific ports, and some modems function
properly only at certain serial port addresses. You might need to use the
Configuration/Setup Utility program to change serial-port address assignments to
prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments, do the following:
62
xSeries 220: User’s Reference
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
4. Select the serial port; then, use the arrow keys to advance through the available
settings.
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the rear of the server. These pin-number assignments
conform to the industry standard.
5
1
6
Pin
9
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Table 6. Serial-port connector pin-number assignments.
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports, which are configured
automatically. USB is a serial interface standard for telephony and multimedia
devices. It uses Plug and Play technology to determine the type of device that is
attached to the connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates
a mouse, and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of 5 meters (16 ft)
per segment.
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching USBcompatible devices.
Chapter 5. Installing options
63
The following table shows the pin-number assignments for the USB-port connectors
on the rear of the server.
Pin
Signal
1
+5 V dc
2
-Data
3
+Data
4
Ground
Table 7. USB-port connector pin-number assignments.
Keyboard port
There is one keyboard port on the rear of the server.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector on
the rear of the server.
6
5
4
3
2
Pin
1
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Clock
6
N/A
Reserved
Table 8. Keyboard connector pin-number assignments .
64
xSeries 220: User’s Reference
Auxiliary-device (pointing device) port
The rear of the server has one auxiliary-device port that supports a mouse or other
pointing device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the rear of the server.
6
5
4
3
2
Pin
1
Signal
1
Data
2
Reserved
3
Ground
4
+5 V dc
5
Clock
6
Reserved
Table 9. Auxiliary-device connector pin-number assignments .
Video port
Your server comes with an integrated super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a PCI
video adapter.
Note: If you install a PCI video adapter, the server BIOS code will automatically
disable the integrated video controller.
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of the server.
Pin
Signal
Pin
5
1
15
11
Signal
Pin
Signal
1
Analog red
6
Red
return
11
Not connected
2
Analog green or
monochrome
7
Green
return
12
DDC SDA
3
Analog blue
8
Blue
return
13
Horizontal synchronization
(Hsync)
4
Not connected
9
PIN
14
Vertical synchronization (Vsync)
5
Digital return
10
Digital
return
15
DDC SCL
Table 10. Video-port connector pin-number assignments.
Chapter 5. Installing options
65
SCSI port
Your server has an integrated small computer system interface (SCSI) controller with
an internal connector (J41) on the system board. This controller supports an Ultra160
SCSI internal channel. This channel supports up to 15 SCSI devices. In addition, this
controller uses:
•
Double-transition clocking to achieve high transfer rates
•
Domain name validation to negotiate compatible data transfer speeds with each
device
•
Cyclic-redundancy checking (CRC), instead of the usual parity checking, to
significantly improve data reliability
•
An active terminator on the system board for SCSI bus termination
If you install a SCSI adapter in your server, you can use its SCSI connector to connect
different types of SCSI devices.
Note: If you install a PCI RAID adapter, you can move the SCSI cable from the
system-board SCSI connector to an internal channel connector on the RAID
adapter if you want the RAID adapter to control the internal drives.
SCSI cabling requirements
For non-hot-swap drive models, you can install five internal SCSI devices by using the
SCSI cable that comes with the server. For hot-swap drive models, you can install
three hot-swap drives plus one non-hot-swap drive by using the SCSI cable that
comes with the server. If you plan to attach external SCSI devices, you must install an
optional SCSI adapter and order additional SCSI cables. To select and order the
correct cables for use with internal or external devices, contact your IBM reseller or
IBM marketing representative. For information about the maximum length of SCSI
cable between the terminated ends of the cable, refer to the American National
Standards Institute (ANSI) SCSI standards. Adhering to these standards will help
ensure that your server operates properly.
Setting SCSI IDs
Each SCSI device that is connected to a SCSI controller must have a unique SCSI ID.
This ID enables the SCSI controller to identify the device and ensure that different
devices on the same SCSI channel do not attempt to transfer data simultaneously.
SCSI devices that are connected to different SCSI channels can have duplicate SCSI
IDs. SCSI IDs for hot-swap drives are automatically set by the hot-swap backplane.
For hot-swap drives, bay 7 has ID 0, bay 6 has ID 1, and bay 5 has ID 2. For non-hotswap drives, refer to the information that comes with the drives for instructions to set
their SCSI IDs.
External SCSI devices
To install external SCSI devices, you must first install an optional SCSI PCI adapter.
Refer to the information that is provided with the device for instructions to set its SCSI
ID.
SCSI connector pin-number assignments
The following table shows the pin-number assignments for the 68-pin SCSI connector.
66
xSeries 220: User’s Reference
34
1
68
35
Pin
Signal
Pin
Signal
1
+Data 12
35
-Data 12
2
+Data 13
36
-Data 13
3
+Data 14
37
-Data 14
4
+Data 15
38
-Data 15
5
+Data P1
39
-Data P1
6
+Data 0
40
-Data 0
7
+Data1
41
-Data 1
8
+Data 2
42
-Data 2
9
+Data 3
43
-Data 3
10
+Data 4
44
-Data 4
11
+Data 5
45
-Data 5
12
+Data 6
46
-Data 6
13
+Data 7
47
-Data 7
14
+Data P
48
-Data P
15
Ground
49
Ground
16
DIFFSENS
50
Ground
17
Term power
51
Term power
18
Term power
52
Term power
19
Reserved
53
Reserved
20
Ground
54
Ground
21
+Attention
55
-Attention
22
Ground
56
Ground
23
+Busy
57
-Busy
24
+Acknowledge
58
-Acknowledge
25
+Reset
59
-Reset
26
+Message
60
-Message
27
+Select
61
-Select
28
+Control/Data
62
-Control/Data
29
+Request
63
-Request
30
+Input/Output
64
-Input/Output
31
+Data 8
65
-Data 8
32
+Data 9
66
-Data9
33
+Data 10
67
-Data 10
34
+Data 11
68
-Data 11
Table 11. 68-pin SCSI connector pin-number assignments.
Chapter 5. Installing options
67
Ethernet ports
Your server comes with two integrated Ethernet controllers. These controllers provide
an interface for connecting to 10-Mbps or 100-Mbps networks and provide full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet local area network (LAN).
To access the Ethernet ports, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controllers
When you connect your server to the network, the Ethernet controllers automatically
detect the data-transfer rate (10Mbps or 100Mbps) on the network and then set the
controllers to operate at the appropriate rate. In addition, if the Ethernet ports that
your server is connected to support auto-negotiation, the Ethernet controllers will set
the appropriate duplex state. That is, the Ethernet controllers will adjust to the network
data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet
(100BASE-TX), half duplex (HDX), or full duplex (FDX). The controllers support halfduplex (HDX) and full-duplex (FDX) modes at both speeds.
The Ethernet controllers are PCI Plug and Play devices. You do not need to set any
jumpers or configure the controllers for your operating system before you use the
Ethernet controllers. However, you must install a device driver to enable your
operating system to address the Ethernet controllers. The device drivers are provided
on the ServerGuide CDs.
High-Performance Ethernet Modes
Your Ethernet controllers support optional modes, such as teaming, priority packets,
and virtual LANs, which provide higher performance and throughput for your server.
Teaming mode: Your Ethernet controllers provide options, called teaming options.
These options increase throughput and fault tolerance when running with Windows
NT 4.0 or NetWare 4.1x or later.
•
Adapter fault tolerance (AFT) provides automatic redundancy for your adapter.
If the primary adapter fails, the secondary adapter takes over. Adapter fault
tolerance supports from 2 to 4 adapters per team.
•
Adaptive load balancing (ALB) enables you to balance the transmission data
flow among 2 to 4 adapters. ALB also includes the AFT option. You can use ALB
with any 100BASE-TX switch.
•
Cisco Fast EtherChannel (FEC) creates a team of 2 to 4 adapters to increase
transmission and reception thoughput. FEC also includes the AFT option. You can
only use FEC with a switch that has FEC capability.
Teaming requires you to install both integrated Ethernet controllers. For additional
information about the teaming modes, refer to the documentation that comes with
these additional adapters.
Priority Packet mode: Priority Packet is a traffic-prioritization utility that enables you
to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because you
set this priority at the host or entry point of the network, the network devices can base
forwarding decisions on priority information defined in the packet.
Priority Packet information is available on the IBM Networking Web site at:
http://www.ibm.com/networking/support.
68
xSeries 220: User’s Reference
Priority Packet prioritizes traffic based on priority filters. These are parameters you
assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set up
predefined or custom priority filters based on a node (MAC) address, Ethernet type, or
by various properties of the protocol and port. Priority Packet provides two different
methods for prioritizing traffic: IEEE 802.1p tagging and High Priority Queue.
IEEE 802.1p is an IEEE standard for tagging, or adding additional bytes of information
to packets with different priority levels. Packets are tagged with 4 additional bytes,
which increase the packet size and indicate a priority level. When you send these
packets out on the network, the higher priority packets are transferred first. Priority
packet tagging (also known as Traffic Class Expediting) enables the adapter to work
with other elements of the network (such as switches and routers) to deliver priority
packets first. You can assign specific priority levels from 0 (low) to 7 (high).
You can assign values to packets based on their priority when you use the IEEE
802.1p standard for packet tagging. This method requires a network infrastructure that
supports packet tagging. The routing devices receiving and transferring these packets
on your network must support 802.1p for tagging to be effective.
After you set up the priority filter in Priority Packet, you must launch IBMSet and select
802.1p/802.1Q Tagging on the Advanced page.
Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and
switches will not recognize the larger packets and will drop them. Check your
hub or switch documentation to see if they support 802.1p. (You can configure
the switch to strip the tags from the packets and send it on to the next
destination as normal traffic). If these devices do not support 802.1p or if you
are not sure, use High Priority Queue (HPQ) to prioritize network traffic.
The requirements for effectively using IEEE 802.1p tagging are:
•
The other devices receiving and routing 802.1p tagged packets must support
802.1p.
•
The adapters on these devices must support 802.1p. The Ethernet controller in
your server, all IBM Netfinity 10/100 Ethernet Security Adapters, and IBM 10/100
Ethernet Server Adapters support 802.1p.
•
The adapter cannot be assigned to an adapter team.
•
If you are setting up Plans and packet tagging on the same adapter,
802.1p/802.1Q Tagging must be enabled on the IBMSet Advanced page.
If your network infrastructure devices do not support IEEE 802.1p or you are not sure,
you can still define filters and send packets as high priority. While High Priority Queue
(HPQ) does not provide the precise priority levels of 802.1p tagging, it does assign
traffic as either high or low priority and sends high priority packets first. Therefore, if
there are multiple applications on a system sending packets, the packets from the
application with a filter are sent out first. HPQ does not change network routing, nor
does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign a
filter.
To effectively use HPQ, the adapter cannot be assigned to an adapter team.
Virtual LAN mode: A virtual LAN (VLAN) is a logical grouping of network devices
put together as a LAN, regardless of their physical grouping or collision domains.
Using Plans increases network performance and improves network security.
Chapter 5. Installing options
69
Vlans offer you the ability to group users and devices together into logical workgroups.
This can simplify network administration when connecting clients to servers that are
geographically dispersed across the building, campus, or enterprise network.
Normally, Vlans are configured at the switch and any computer can be a member of
one VLAN per installed network adapter. Your Ethernet controller supersedes this by
communicating directly with the switch, allowing multiple VLANs on a single network
adapter (up to 64 VLANs).
To set up VLAN membership, your Ethernet controller must be attached to a switch
that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell
NetWare 4.1x or later.
Notes:
1. Windows NT versions prior to 4.0 do not support VLANs.
2. VLANs require NT 4.0 with Service Pack 3.0 and the NDIS driver from Microsoft.
3. In Windows NT, VLANs cannot be implemented on controllers that have been
configured for teaming options. NetWare can support teaming options and VLANs
on the same adapters.
To join a VLAN from Windows NT 4.0:
1. Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the server. Refer to your switch documentation for more information.
2. Double-click the Network icon in the Control Panel window.
3. On the Adapters tab, select the adapter you want to be on the VLAN and select
Properties.
4. In IBMSet, select Join VLAN. Note that VLANs cannot be assigned to adapters
that are already defined to have an adapter teaming option.
5. Enter the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of the
switch. The ID range is from 1 to 1000. The VLAN name is for information only
and does not need to match the name on the switch.
6. Select Join VLAN. Repeat steps 3 through 5 for each VLAN you want the server
to join. The VLANs you add are listed on the Adapters tab.
7. Select Close and restart the computer.
Ethernet port connector
The following table and illustration show the pin-number assignments for the RJ-45
connector. These assignments apply to both 10BASE-T and 100BASE-TX devices.
Table 12. Ethernet RJ-45 connector pin-number assignments..
Pin
70
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
xSeries 220: User’s Reference
Appendix A. Warranty information
This appendix contains the warranty period for your product, information about
obtaining warranty service and support, and the IBM Statement of Limited Warranty.
Warranty period
The warranty period varies by country or region.
Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country or region where
service is performed.
A warranty period of 3 years on parts and 1 year on labor means that IBM will provide
warranty service without charge for:
1. parts and labor during the first year of the warranty period
2. parts only, on an exchange basis, in the second and third years of the warranty
period.
IBM will charge you for any labor it provides in performance of the repair or
replacement.
xSeries 220 Machine type 8646
IBM
Country or region
Warranty period
United States and Canada
Parts - 3 years, labor - 1 year
All Others
Parts - 3 years, labor - 3 years
Warranty service and support
With the original purchase of an IBM server product, you have access to extensive
support. During the IBM Machine warranty period, you may call IBM or your reseller
for problem-determination assistance under the terms of the IBM Statement of Limited
Warranty.
The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service, either on-site or at an IBM service center as
determined by IBM.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
The following items are not covered under warranty service:
© Copyright IBM Corp. 2001
•
Replacement or use of non-IBM parts. All IBM parts contain a 7-character
identification in the format IBM FRU XXXXXXX.
•
Identification of non-IBM software problem sources.
117
•
Installation of customer replaceable units (CRUs).
•
Installation and configuration of machine code or licensed internal code that is
designated as customer installable.
If you do not register your server with IBM, you might be required to present proof of
purchase to obtain warranty service.
Before you call for service
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the publications
that are provided with your server and software.
Most computers, operating systems, and application programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. The information that comes with your server also describes the
diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating system or
application program.
Calling for service
Please have the following information ready:
•
Machine type, model, and serial number
•
Description of the problem
•
Exact wording of any error messages
•
Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see "Telephone
numbers" in “Getting information, help, and service” on page 112.
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xSeries 220: User’s Reference
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read Part
1 and the country-unique terms in Part 2 that apply to your country or region.
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller. The
term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Appendix A. Warranty information
119
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for
a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either
at your location or a service center. IBM or your reseller will also manage and install
selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
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xSeries 220: User’s Reference
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
except for any liability that cannot be waived or limited by applicable laws, IBM is liable
for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months' charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Appendix A. Warranty information
121
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
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xSeries 220: User’s Reference
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM's liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE'S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to
the China International Economic and Trade Arbitration Commission in Beijing, the
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
Appendix A. Warranty information
123
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase
an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution, including
summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4)
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,
this Agreement will be governed by English Law and disputes relating to it will be
submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel,
Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought
before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon,
and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
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xSeries 220: User’s Reference
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM's expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months' charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Appendix A. Warranty information
125
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM's liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject of
your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBM's negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months' charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
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xSeries 220: User’s Reference
Appendix B. Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2001.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
© Copyright IBM Corp. 2001
127
Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
Alert on LAN
ServeRAID
EtherJet
ServerGuide
e-business logo
ServerProven
HelpCenter
TechConnect
HelpWare
Tivoli
IBM
Update Connector
Light Path Diagnostics
Wake on LAN
NetView
X-Architecture
Predictive Failure Analysis
xSeries
Lotus and Domino are trademarks of Lotus Development Corporation in the United
States, other countries, or both.
Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are
trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, or service names may be the trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume, KB
stands for approximately 1000 bytes, MB stands for approximately 1000000 bytes,
and GB stands for approximately 1000000000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for
1000000 bytes, and GB stands for 1000000000 bytes. Total user-accessible capacity
may vary depending on operating environments.
128
xSeries 220: User’s Reference
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an optional
memory module.
IBM makes no representation or warranties regarding non-IBM products and services
that are ServerProven, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Appendix B. Notices
129
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference (VCCI) statement
130
xSeries 220: User’s Reference
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
Appendix B. Notices
131
IBM power cord part
number
6952301
132
xSeries 220: User’s Reference
Used in these countries and regions
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
Index
Numerics
C
933 MHz microprocessor, installing 57
cables
internal connectors 29
USB 63
cabling
Ethernet 68
RAID adapter 45
SCSI device 48, 49
SCSI requirements 66
cache control 13, 14
CD-ROM drive
activity light 6
eject button 6
installing 45, 47
specifications 2
CD-ROM, problems 99
CDs
ServerGuide 22
channels, SCSI 66
Class A electronic emission notice 129
components
hardware 27
location of 27
configuration
with ServerGuide 23
Configuration/Setup Utility
description 11
main menu 12
starting 11
configure host adapter settings 18
configuring
Ethernet 68
server 11
connectors
auxiliary device port 65
external 60
input/output 60
internal 60
keyboard port 64
mouse port 65
parallel port 61
SCSI port 66
serial port 63
system board 28, 29
USB port 63
video port 65
controller
Ethernet 2
SCSI 2, 66
video 2, 42
controls and indicators 6
cooling 31
core chipset control 14
cover
installing 59
removing 40
creating a customized support page 71
A
acoustical noise emissions 2
activity lights
CD-ROM drive 6
diskette drive 6
hard disk drive 6, 50
SCSI 6, 50
adapter
considerations 42
full length 42
installing 43
optional system-management 43
PCI 42
PCI bus 43
RAID 45, 52
adapter fault tolerance 68
adaptive load balancing 68
administrator password 16
advanced configuration options 18
advanced setup 13
air baffle, removing 41
air circulation 10, 48
alternative startup sequence 13
arranging your workspace 9
auxiliary pointing device 61
auxiliary-device port 65
availability features 5
B
battery replacement 111
bay
drive 45
EMC shield 47
filler panel 47
bays 1, 2, 3, and 4 47
bays 5, 6, and 7 49, 51
beep codes, POST 73
bidirectional, parallel port configuration 61
BIOS
Automatic BIOS Recovery 95
manual recovery 95
recovery 95
boot microprocessor 55
bus
PCI 43
SCSI 66
© Copyright IBM Corp. 2001
133
creating VLAN 70
D
data rate
Ethernet 68
SCSI devices 18
date and time 13
depth 2
diagnostic
error code format 85
error message tables 88
programs and error messages 85
programs, starting 86
test log, viewing 87
text messages 85
tools 71
Diagnostic LEDs 96, 97
DIMM
connector locations 53
installation sequence 52
installing 53
retaining clips 53
diskette drive
activity light 6
installing 45, 47
problem 99
specifications 2
diskette, eject button 6
drive
bay filler panel 47
bay location 45
cage 49
hot-swap
installation sequence 51
installing 51
installing 45
non-hot-swap 49
preinstallation 47
standard 2
E
eject button
CD-ROM 6
diskette 6
electrical input 2
electrical outlets and cable lengths 10
electronic emission Class A notice 129
electrostatic discharge-sensitive devices, handling
32, 43, 51
EMC shield 47
environment
air temperature 2
humidity 2
error log
description 15
POST 84
error messages
diagnostic 85, 88
134
xSeries 220: User’s Reference
POST 77
SCSI 84
error, diagnostic code format 85
Ethernet
adapter fault tolerance 68
adaptive load balancing 68
cabling 68
Cisco Fast EtherChannel 68
configuring 68
controller
description 4
specifications 2
creating VLAN 70
error messages 105
high performance modes 68
IntraNetWare error messages 105
modes 68
NetWare error messages 105
pin-number assignment 70
port 61
priority filters 69
priority packet mode 68
teaming 68
troubleshooting information 103
VLAN 69
Windows NT error messages 107
expansion bays
location 45
specifications 2
type 45
expansion slot
cover 44
location 28
specifications 2
external options
connecting 60
port connectors 29
F
fan sink
installing 57
removing 58
FCC Class A notice 129
features
server 2, 4
ServerGuide 22
feet
rotating 39
stabilizing 39
filler panel 47
filters
priority 68
G
glare 9
port 61, 64
problem 100
speed 13
H
hard disk drive
activity light 6, 50
installing 45, 49, 50
specifications 2
status light 50
hardware
major 27
problems 71
heat output 2
heat sink, removing 58
height 2
high priority queue 69
host adapter settings, configure 18
hot-swap drive
backplane 50
installing 51
I
I/O ports 61
IDs, setting SCSI 66
IEEE 802.1p tagging 69
input/output connectors 60
installation sequence
DIMMs 52
hot-swap drives 51
installing
adapters 43
battery 111
fan sink 57
internal drives 45
memory modules 52
microprocessor 55, 57
options 27
side cover 59
VRM 57
integrated
Ethernet 68
functions 2
SCSI 66
internal cable connectors 29
internal drives
bays 45
installing 45
introduction 1
J
J41 connector 45
jumper blocks 30
jumpers and switches 30
K
keyboard
pin-number assignments 64
L
LEDs
CD-ROM drive activity 6
CPU 1 96
CPU 2 96
diagnosing problems using 96
diagnostic 96
DIMM 1 96
DIMM 2 96
DIMM 3 96
DIMM 4 96
diskette drive activity 6
Fan 1 96
Fan 2 96
Fan 3 96
Fan 4 96
hard disk drive 52
hard disk drive activity 6, 50
hard disk drive status 50
power-on 6
SCSI activity 6, 50
system error 6
VRM 1 96
VRM 2 96
lighting 9
Lights See LEDs 6
local area network
Ethernet 68
location
cover-release latch 40
drive bays 45
external port connectors 29
internal cable connectors 29
jumpers and switches 30
key lock 40
major components 27
side cover 40
system-board option connectors 28
lock, side cover 40
M
master latency timer 14
maximum sync transfer rate 18
memory
configuration changes 52
enabling and disabling 14
problem 100
settings 14
specifications 2
memory module
installing 52
order of installation 52
specifications 2, 4
supported 52
Index
135
messages
diagnostic error 85, 88
diagnostic text 85
Ethernet controller 105
POST error 77
SCSI error 84
microprocessor
cache 14
fan sink 57, 58
heat sink 58
installing 55, 57
removing 58
specifications 2
startup 55
VRM 57
microswitches 31
model number 1
modes 68
Ethernet 68
mouse
pin-number assignments 65
port 61, 65
problem 100
N
network connection
problems 103
networks 68
non-hot-swap drives, installing 46
NOS installation
with ServerGuide 24
without ServerGuide 25
notes, important 128
notices
electronic emission 129
FCC, Class A 129
number
model 1
serial 1
O
option
installing 27
problem 101
optional system-management adapter 43
override switch, password 15
P
parallel port
description 61
pin-number assignments 61
parity checking, SCSI 18
password
administrator 16
forgotten power-on 15
override switch 15
136
xSeries 220: User’s Reference
power-on 15
PCI
adapters 42
bus A 43
bus B 43
bus control 14
configuration 13
expansion slots 42
slot/device information 14
system-management adapter slot 43
PCI plug and play
Ethernet 68
pin-number assignments
auxiliary-device port 65
Ethernet 70
keyboard port 64
mouse port 65
parallel port 61
SCSI connector 66
serial port 63
USB port 64
video-port connector 65
plug and play
Ethernet 68
pointing device
port 65
problem 100
population order
DIMMs 52
hot-swap drives 51
ports
auxiliary-device 65
input/output 60
keyboard 64
mouse 65
parallel 61
SCSI 66
serial 62
Universal Serial Bus (USB) 63
video 65
POST
beep codes 73
error log 15, 84
error messages 77
POST (power-on self-test) 73
power cords 10
power supply, specifications 2
power, problem 101
power-control button 6
power-control button shield 7
power-on light 6
power-on password 15
priority
filters 69
levels 69
packet mode 68
problem
CD-ROM 99
diskette drive 99
hardware 71
intermittent 99
keyboard or mouse 100
memory 100
network connection 103
option 101
power 101
serial port 102
software 102
USB port 102
problem solving 71
processor serial number access 14
PXE Boot Agent Utility 11
R
RAID See adapter 45, 52
RAS features 5
reliability features 5
reliability, system 31
removable-media drives, installing 45, 47
removing
air baffle 41
fan sink 58
heat sink 58
microprocessor 58
side cover 40
support bracket 41
VRM 58
retainer, adapter 44
retaining clips, DIMM 53
rotating the stabilizing feet 39
S
Safety vii
safety information
electrical 35
laser 36, 48
lifting 37
SCSI
activity light 6, 50
adapter boot option 43
cable, rerouting for ServeRAID adapter 45
cabling requirements 66
controller 2, 66
device 48
device configuration 18
disk utilities 18
error messages 84
parity checking 18
port 66
RAID 66
setting IDs 66
transfer rates for devices 18
SCSI connector
location 29
pin-number assignments 66
SCSISelect Utility
boot device options 18
description 11, 17
menu 18
parity checking 18
starting 17
serial number 1
serial port
description 61, 62
pin-number assignments 63
problem 102
ServeRAID adapter 45
ServeRAID programs 11
ServerGuide
additional programs 25
CDs 4, 11
features 22
NOS installation 24
setting up multiple servers 24
using 21
service summary 113
serviceability features 5
setting up
multiple servers 24
setup
advanced 13
with ServerGuide 23
shield, power-control button 7
shutting down the server 8
side cover
installing 59
removing 40
size, server 2
slots See expansion slot 28
software coupon
ServerGuide 21
software, problem 102
specifications 2
stabilizing feet 39
start options 13
starting the server 7
startup microprocessor 55
startup sequence 13
static-sensitive devices, handling 32
stopping the server 8
support bracket, removing 41
switch block 31
switch functions 31
switches and jumpers 30
symmetric multiprocessing (SMP) 55
system board
connectors
external port 29
internal cables 29
options 28
jumper blocks 30
switches and jumpers 30
system management 4
System Partition 14
system reliability 31
system summary 12
system-board switch block 31
system-management adapter 43
Index
137
T
weight 2
width 2
tape drive, installing 45, 47
teaming 68
temperature, air 2
terminator card, microprocessor 55, 57
test log, viewing diagnostic 87
thermal material 57
time and date 13
trademarks 128
traffic class expediting 69
transfer rate, SCSI devices 18
troubleshooting
charts 99
Ethernet 103
information 71
turning off the server 8
turning on the server 7
U
U11 connector 55
U12 connector 55
United States electronic emission Class A notice 129
United States FCC Class A notice 129
Universal Serial Bus ports 63
USB port
pin-number assignments 64
problem 102
USB port, description 61, 63
utility
Configuration/Setup 11
SCSI disk 18
SCSISelect 17
V
video controller
disabling 42
integrated 42
specifications 2
video port 61, 65
virtual LAN (VLAN) 69
virtual LAN mode (VLAN) 69
virus detection test 13
VLAN
creating 70
voltage regulator module
installing 57
removing 58
VRM See voltage regulator module 57
W
Web site
compatible options 42, 52
registering your server 72
ServerGuide 21
138
xSeries 220: User’s Reference
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