Sears | Kenmore 970 | Use & care guide | Sears Kenmore 970 Use & care guide

Sears Kenmore 970 Use & care guide
2006 Sears Technical
Training Manual
Sears Repair Tips
Electronic Fault Codes
Induction Cooking
And Introducing…
Refrigeration & Cooking
Electrolux Home Products
2006 Technical Training Manual
Developed for Sears Canada
TABLE OF CONTENTS
Refrigeration:
Repair Tips………….……............................
Kenmore Pro Compressor Diagnostic………
Counter Depth Electronic Diagnostic……….
Standard Depth Electronic Diagnostic………
Teardown Information………………………
Ice & Water Dispenser Servicing……………
4-18
19-21
22-24
25-26
27-31
32-39
Dishwasher:
Repair Tips…………………………………..
40-50
Laundry:
Repair Tips………….……………………….
Electronic Customer Codes………………….
51-59
60-61
Cooking:
Repair Tips…………………………...…….. .
EOC Troubleshooting/Fault Codes………….
Induction Cooking..………………………….
Kenmore Pro Timer Guide…………………..
Service Data Sheet…………………………...
62-109
110-112
113-125
126-132
133-144
Page 2
Sears Service Kits for EHP Built Product
2001-2006
PART NUMBER
KIT FUNCTION
REFRIGERATION:
5303307583
218513800
240396701
5303917240
240507202
240481601
240336802
240553701
5316651102
5303918285
5303918290
5304428402
241604801
241583301
241587401
5304452073
5303918301
240527001
240311303
241577301
241577302
241556001
Damper pad to reduce evaporator feed noise
Bail arm extension for side mounted ice makers
Front filter bypass
Supports for crisper cover falling due to wide liner in SxS fridges
Ice coming out front of buckets on side mounted ice makers
Spacer for bottom hinge on SxS and Top Mount fridges
Spacer for centre hinge on Top Mount fridges
Crisper cover entension for wide liner on Top Mount fridges
Insulation to prevent frost beads on evaporator cover of Top Mounts
Drain trap for "gurgling" and moisture issues for Top Mounts
Shim to raise door on SxS fridge
Less aggressive auger to slow ice dispensing through chute
Insulation ring for ice maker fill tube freezing issues
Deflector to prevent ice from falling out back of transverse ice makers
Deflector to prevent ice from falling our side of transverse ice makers
Rear mount icer maker bail arm extension kit with spring
"Garage Kit" for Top Mount Fridges
Water leak from control box due to damaged "O" ring
Freezer baskets falling of rails of SxS fridges
To prevent ice from forming on soleniod on 23 cu ft SxS fridges
To prevent ice from forming on soleniod on 26 cu ft SxS fridges
Inline regulator to reduce high water pressure
FREEZERS:
216950200
297055600
5304445816
Shim kit for baskets falling of slides on Upright Freezers
Basket tracks pulling out from side wall on Upright Freezers
Chest Freezer latch arm
LAUNDRY:
5303937187
134564200
134453200
134515300
134682000
Drain back bellows (boot) for 3.1 cf ft Tumble Action Washers
Shock kit for vibration on 3.5 cu ft Tumble Action Washers
Tub kit for 3.1 cu ft Tumble Action Washers
New bellows (boot) for 3.5 cu ft Tumble Action Washer
Pedestal Stiffener Kit for 3.5 cu ft Tumble Action Washer
COOKING:
SMTCK
9030739010
9030879010
9030829010
Cooktop cleaning kit
Free-standing rollers locking by themselves
Inner and outer scoop kit for moisture in Built In Ovens
Condensation kit for moisture between oven door glass
DISHWASHERS
154573401
Lower flex rack kit
Page 3
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 46-332
FEBRUARY 2005
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 46
FRIGIDAIRE/KENMORE
C970
TOP MOUNT REFRIGERATORS
DEFROST HEATER CONNECTION
CLAUDE BABINEAU – DEPARTMENT 731A
CHRIS BURNELL-DEPARTMENT 731A
Page 4
Page 5
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 85140E
CALL CODE 10 for site
41 for shop
:
R.T 46-349
JUNE 2005
DIVISION 46
FRIGIDAIRE C970
Page 6
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 46-350
June 2005
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 46
FRIGIDAIRE
C970
REFRIGERATOR
KICK PLATE
Page 7
Page 8
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 46-363
DECEMBER 2005
DIVISION 46
FRIGIDIARE C970
REFRIGERATOR- TOP MOUNT
CRISPER DRAWER FALLING OFF
LINER SUPPORT
Page 9
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 46-366
February 2006
DIVISION 46
SOURCE C970
FRIGIDAIRE / KENMORE SIDE-BY-SIDE
Poor Water Flow with Rear-Mount Water Filters
Models:
Side-by-side refrigerators with rear-mount water filter systems.
Problem:
Water filter becoming blocked in a very short period of time causing slow water
flow to the ice maker and out the dispenser.
Cause:
Nano-fiber used to wrap the filter elements was produced too fine, causing it to
catch very fine particles and clogging the water filter.
Solution:
The Nano-fiber was not properly cured before using. This caused premature
deterioration under certain water conditions (i.e. - dirty water) which caused the
filters to plug. The fine Nano-fiber wrap was added to remove very fine particles
from the water. Under certain water conditions, the fine particles were caught but
caused the wrap to become clogged very fast, resulting in poor water flow
through the water system.
Page 10
The rear filter stopped using the Nano-fiber wrap in February 2005 and went
back to the old coarse wrap (see Figure 1). They stopped producing front filters
with this wrap as of July 19, 2005—on a temporary basis until new testing by the
National Sanatory Foundation (NSF) confirmed whether the front filter will meet
all the standards without the wrap (See Figure 2). If it does, the coarse wrap will
not be added to the front filter. If the filter cannot meet all the standards, then the
wrap will be added back into production before the end of 2005.
:
Page 11
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T
46-367
February 2006
DIVISION 46
SOURCE C 970
KENMORE & FRIGIDAIRE SIDE-BY-SIDE REFRIGERATORS
No water coming out of the dispenser on Kenmore & Frigidaire
side-by-side refrigerators
Models:
Side-by-side refrigerators with serial numbers between 4A52400000 and 4A55299999
Condition:
Some SxS refrigerators within this serial range had the conduit within the freezer door (in which the
water line slides through) move too close to the inner door liner during the foaming process. This
could cause the water line to freeze within the door
Correction:
This issue was corrected in production with serial numbers beginning 4A60100000. To correct the
problem in the field the freezer door will need to be replaced.
Page 12
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T
46-369
April, 2006
DIVISION 46
SOURCE C970
“POPPING” OR “GURGLING” SOUND
IN KENMORE AND FRIGIDAIRE REFRIGERATORS
CONDITION:
Noise described by the customer as a “Popping or Gurgling Sound.” This noise comes
from the evaporator 30 to 40 seconds after the compressor starts and will last about 60 to
90 seconds. The sound is called evaporator feed noise and is normal as explained in the
customer’s Owners Manual.
CAUSE:
Evaporator feed noise comes after the compressor has been off long enough for the
pressure in the system to completely equalize. Then when the compressor starts, only
vapor is going up the capillary tube. After the compressor has run for 30 to 45 seconds,
there is enough head pressure to drive liquid up the capillary tube, but there is still some
vapor mixed with the liquid. This vapor-liquid mix is causing the sound which will only
last for a very short time. Once the head pressure is high enough to compress all the
vapor to liquid, the noise will stop.
Page 13
SOLUTION #1
It should be explained to the customer that evaporator feed noise is normal in modern
refrigerators which use less liquid refrigerant then would have been used pre-2001. The
noise level will vary based on factors such as ambient temperature, floor surface material
etc. This noise in no way affects the performance of the refrigerator.
SOLUTION #2
If customer is adamant that the noise is excessive, the noise can be muffled by wrapping the heat exchanger
with a damper pad. Order a quantity of 2 of PN 46C9705303307583. Wrap the pad around the heat
exchanger starting at the vinyl cover (Figure 1). Pull the cap tube and suction line together until you get to
the evaporator (Figure 2). Continue wrapping the cap tube and the suction line separately until you reach
the point where the copper and the aluminum meet (Figure 1).
Page 14
Page 15
SOLUTION #3
As a very last & final option, to completely eliminate evaporator noise nitrogen can be added to the
system. This should ONLY be done to avoid a product return if the customer is completely unsatisfied with
ANY noise from the evaporator.
Page 16
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 46 371
June 2006
JOB CODE: 11180E
CALL CODE “As Required”
DIVISION 46
MERCHANDISE CODE:
SOURCE
C970
SxS REFRIGERATORS
Page 17
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 46 373
June 2006
JOB CODE: 73315E
CALL CODE: As required
DIVISION 46
MERCHANDISE CODE:
SOURCE C970
Page 18
Side by Side Refrigerator
Counter Depth &
Standard Depth
Page 19
COMPRESSOR ELECTRICAL COMPONENTS AND
CIRCUITS FOR VARIABLE CAPACITY
COMPRESSOR FOR COUNTER DEPTH UNIT
The new series of very high efficiency compressor is
equipped with a new electrical power input electronic
control to replace the standard start package.
The Inverter replaces the Solid State Relay, the Overload
Protector and the Run Capacitor. The Inverter has 115
Volt AC current to it all the time the refrigerator is
connected to line voltage. It picks up 115 Volts directly
from the service cord. It receives a 2 to 5 volt DC signal
from the main control board located under the refrigerator
in the left front opening behind the bottom grill.
THE POWER INPUT ELECTRONIC CONTROL
(INVERTER)
To Check/Replace the Inverter
The solid state power input electronic control contains:
1. Low voltage power supply.
1. Use your Multimeter or a good volt meter set on 300
volt AC to test the voltage going into the inverter from
the product service cord. Do not disconnect the molex
connector. Slide the probes from your meter along side
the wires until you connect with the terminal itself. You
should read 115 Volt AC + or - 10%. If less check service
cord and supply voltage.
2. EMI Filter and Voltage Suppressor Circuit.
3. AC-DC Converter
4. Three-phase Inverter Bridge
5. Serial communication.
2. Set your meter to DC on a scale as close to 10 Volt
as available. Do not disconnect the molex connector.
Slide the probes from your meter along side the wires
until you connect with the terminal itself. You should
read between 2 and 5 Volt DC. If voltage is outside the
2 to 5 Volt DC range replace the main control board
6. Microcontroller or DSP Controller Protection.
7. Voltage Sensor
INVERTER
2 TO 5 VDC
COMPRESSOR
Figure C
Figure C
VCC Control Block Diagram
Double or Basic Insulated
DC Voltage output
Low voltage power
supply
To electronic circuit
Applicable Standards
DC Voltage
50/60Hz
AC input
EMI Filter and
Voltage Suppressor
Circuit
AC-DC Converter
Three-phase
Inverter Bridge
Power limit,
over-current protection
Voltage Sensor
Serial
communication and
speed reference
Microcontroller or DSP Controller
Protection, sensors, arithmetic,
communication ... additional functions
Page 20
3 phase
Brushless DC
motor
3. If the voltage checks good, remove the inverter from
the compressor by removing one screw at the bottom of
the inverter that goes through the bracket welded to the
compressor. Pull the inverter away from compressor.
Lubrication
Modified
System
for lower
speeds
Motor
3 phase
4 poles
Brushless
Power input
Electronic
Control
replaces Starting
device and OP
Figure C
To test the compressor using your Ohmmeter, check the
resistance between the terminals as shown in the
drawing below. It should read 10 ohm, +/- 10 %.
REMOVE SCREW
Figure C
Use a small flat-bladed screwdriver to remove the plug
from the compressor terminals. Using an ohmmeter,
check the resistance between the compressor terminals
(See testing compressor). If the compressor checks
good, replace the Inverter.
COMPRESSOR
The compressor has a 3 phase, 4 pole Brushless DC
motor.
Page 21
TEST
2 TO 3
2
3
1
TEST
3 TO 1
SÉêváÅÉ=Dá~gåçsíáÅs=MçdÉ=Fçê=MçdÉä=253.44333600
With a series of key presses, a service technician will
be able to view data, via the display and exercise
loads to help troubleshoot the product. Following is a
list of capabilities.
VáÉw
Firmware Version (What version of software)
Minimum, maximum and average Freezer
temperatures, last 24 hours.
Minimum, maximum and average Fresh Food
temperatures, last 24 hours.
Indicate an open or shorted sensor condition.
Indicates if defrost occurred in the last 72 hours?
Number of defrosts, last 72 hours.
Duration of last defrost.
Number of compressor cycles, last 24 hours
% Compressor Run Time, last 72 hours.
Average Compressor Speed (Variable Speed
Compressor).
qÉsí=2 Evaporator Fan Test
Variable 1. Motor runs at high speed continuously
until variable is exited. Display will show
H for high speed fan will run @ 2700 RPM
@ 12 VDC
Variable 2. Motor runs at Low speed continuously
until variable is exited. Display will show L
for low speed fan will run @ 2000 RPM @
8 VDC.
2
qÉsí
Manually test sensors.
Run evaporator fan at high and low speeds
Operate damper to full open, full close and mid
positions.
Turn defrost heater on.
Turn compressor on.
H
qÉsí=3 Freezer temperature, last 24 hours. (Defrost
temperature omited)
Variable 1. Display Minimum Temperature
(Coldest Temperature)
Variable 2. Display Maximum Temperature
(Warmest Temperature)
Variable 3. Display Average Temperature
To enter the test mode press and hold the Freezer
Temperature UP (Warmer) key while pressing the
Freezer Temperature DOWN (Colder) key 3 times
within 5 seconds.
HOLD
pÉêváÅÉ=qÉsí=MÉåì
qÉsí=1 Firmware Version
Variable 1. Display main (Power) board software
version.
Variable 2. Display user interface (Control Board)
software version.
NçíÉ: On products with two position read out in the
freezer and food compartment, the one or two digit
temperature will appear in the food display to give
you the test temperature.
1
3
PUSH 3 TIMES
The freezer display will show “1”. The fresh food
display will be blank. Each press of the freezer
temperature UP (Warmer) or the freezer temperature DOWN
(Colder) key will step you through the service menu
tests,”1” through “8”. Each press of the fresh food
temperature UP (Warmer) or fresh food temperature DOWN
(Colder) key will step you through variables of each test.
NçíÉ: If you are in test 1 and press the freezer UP key you
will go to test 8. If at the start of test 1, you press the food
compartment UP key it will beep.
DÉ~Åíáv~íáçå
Press and hold Freezer Temperature “UP” key
for 5 seconds the control will beep and
service mode is deactivated.
Mode automatically deactivates after 5
minutes of no key entry.
Page 22
10
qÉsí=NìãbÉê=======qÉãéÉê~íìêÉ
On products with a one position read out in the freezer and
food compartment, the first number of the temperature will
be constant for 1 second, the second number of the
temperature (if needed) will flash twice in one second. It
will alternate back and forth to give you the test temperature.
3
1
qÉsí=NìãbÉê========qÉãéÉê~íìêÉ
Variable 4. Freezer sensor circuit condition;
Flash “1” Freezer sensor OK
Flash “2” Freezer sensor open
Flash “3” Freezer sensor shorted
Variable 5. Disables buffer to allow technician to
place his finger on the freezer sensor and
observe an immediate temperature rise.
NçíÉ:
The upper control limit is 3 degrees over set
temperature.
qÉsí=4 Fresh Food temperature, Last 24 hours
Variable 1. Display Minimum Temperature (Coldest)
Variable 2. Display Maximin Temperature (Warmest)
Variable 3. Display Average Temperature
NçíÉ: On products with two position read out in the
freezer and food compartment the one or two digit
temperature will appear in the food display to give
you the test temperature.
4
38
Test Number
Temperature
On products with one position read out in the freezer
and food compartment the first number of the temperature will be constant for 1 second, the second
number of the temperature will flash twice in one
second. It will alternate back and forth to give you the
test temperature.
4
3
qÉsí=NìãbÉê==qÉãéÉê~íìêÉ
Variable 4. Fresh Food sensor circuit condition will be
displayed in Fresh Food Window;
Flash “1” Fresh Food sensor OK
Flash “2” Fresh Food sensor open
Flash “3” Fresh Food sensor shorted
Variable 5. Disables buffer to allow technician to
place his finger on the Fresh Food sensor and
observean immediate rise in temperature.
NçíÉ: The upper control limit is 2 degrees over set
temperature.
qÉsí=5 Damper Motor is a 12 volt DC Stepper motor
Variable 1. Damper to full open
Variable 2. Damper to mid position
Variable 3. Damper to full closed
5
The display will show the 0 FULL OPEN
following symbols to
MIDDLE
indicate the door position
CLOSED
NOqE: Stepper motors require alternating polarities
of DC current to operate. This is accomplished with a
circuit on the main board. Applying straight 12 V DC
to the damper motor will not make the motor run and
it could damage the motor windings. Only test the
damper motor through the refrigerator control system.
qÉsí=6 Defrost
Variable 1. Number of defrosts, last 72 hours
Variable 2. Duration of last defrost heater on time
in minutes.
Variable 3. Will turn on defrost heater.
If current flow to heater is sensed the letter ‘D’ will
be displayed. If no current flow is sensed the letter
‘D’ will flash. This will continue until servicer advances to another test or 5 minutes have passed with
out a key entry. NOTE: If the defrost limit switch
opens during the time the heater is on the D will
change to a flashing D indicating there is no current
flow.
qÉsí=7 Compressor and condenser fan on
Variable 1. Compressor run time percentage in last
72 hours
Variable 2. Number of compressor cycles last 24
hours
Variable 3. Average compressor speed (Variable
speed compressor only) Speed displayed
as a number between 16 and 45. Actual
speed is times 100
NçíÉ: This test will display a ‘0’ on models with
standard speed compressor.
Variable 4. Run compressor and condenser
fan motor. The display will Flash the letter
‘C’when the compressor and condenser fan
are running.
NOqE: Diagram C on page 16 will show key commands for service.
qÉsí=8 Default Settings / Clear Service Data
Variable 1. Display “1” Indicates default settings have
been changed and/or there is service data
in memory
Variable 2. Display “0” Indicates Factory Defaults
(resets temperature settings to 0 and 37 F
and service data memory cleared).
To reset temperatures to factory default and clear the
service memory, and enable the servicer to restart system
recording new data press and hold the fresh food UP
(WARMER) key while pressing the fresh food DOWN
(COLDER) key 3 times within 30 seconds.
M~åì~ä=DÉfêçsí
AÅíáv~íáçå=Press and hold Freezer Temperature UP
(WARMER) Key while pressing the fresh food
temperature DOWN (COLDER) key 5 times
within 6 seconds.
Page 23
Deactivation
Press and hold Freezer Temperature UP
(WARMER) Key while pressing the fresh food
temperature DOWN (COLDER) key 5 times
within 6 seconds.
phçw=oççã=MçdÉ
See page C13
`h~ågáåg=bÉíwÉÉå=F~hêÉåhÉáí=íç=`Éåíágê~dÉ=çå
íhÉ=dáséä~y
See page C13
Function
Initates a defrost cycle.
All other functions are disabled including
alarm(s) enabling
NOTES
Page 24
SÉêváÅÉ=Dá~gåçsíáÅs=MçdÉ=Fçê=qhÉ==253.55333600
With a series of key presses, a service technician can view
data, via the display and exercise loads to help troubleshoot the product. Following are a list of capabilities.
VáÉw
Firmware Version (What version of software)
Indicate an open or shorted sensor condition.
qÉsí
Manually test sensors.
Run evaporator fan motor
Operate damper to full open, full close
Turn defrost heater on.
Turn compressor on.
3
To enter the test mode press and hold the Freezer
Temperature UP (Warmer) key while pressing the
Freezer Temperature DOWN (Colder) key 3 times
within 5 seconds.
HOLD
1
PUSH 3 TIMES
The freezer display will show “1”. The fresh food
display will be blank. Each press of the freezer
temperature up (Warmer) or the freezer temperature
DOWN (Colder) key will step you through the service
menu tests,”1” through “8”. Each press of the fresh
food temperature UP (Warmer) or fresh food temperature DOWN (Colder) key will step you through variables of each test.
NçíÉ: If you are in test 1 and press the freezer up key you
will go to test 8. At the start of test 1, if you press the food
compartment UP key it will beep at you.
DÉ~Åíáv~íáçå
Press and hold Freezer Temperature “UP” key
for 5 seconds. The control will beep and
service mode is deactivated.
Mode automatically deactivates after 5
minutes of no key entry.
pÉêváÅÉ=qÉsí=MÉåì
qÉsí=1 Firmware Version
Variable 1. Display software version.
qÉsí=2 Evaporator Fan Test
Variable 1. Motor runs at high speed continuously on
115 V AC
2
Flash “1” Freezer sensor OK
Flash “2” Freezer sensor open
Flash “3” Freezer sensor shorted
Variable 2. Disables buffer to allow technician to place his
finger on the freezer sensor and observe an immediate
temperature rise.
E
1
qÉsí=4
Variable 1. Fresh Food sensor circuit condition will be
displayed in Fresh Food Window;
Flash “1” Fresh Food sensor OK
Flash “2” Fresh Food sensor open
Flash “3” Fresh Food sensor shorted
Variable 2. Disables buffer to allow technician to
place his finger on the Fresh Food sensor and
observean immediate rise in temperature.
NçíÉ: The upper control limit is 2 degrees over set
temperature.
4
3
qÉsí=5 Damper Motor is a 115 V AC
Variable 1. Damper to full open
Variable 2. Damper to full closed
5
The display will show the
following symbols to
indicate the door position
0 FULL OPEN
CLOSED
qÉsí=6 Defrost
Variable 1. Will turn on defrost heater.
If current flow to heater is sensed the letter ‘D’ will
be displayed. If no current flow is sensed the letter
‘D’ will flash.
qÉsí=7 Compressor and condenser fan on
Variable 1. Run compressor and condenser
fan motor. The display will show the letter
‘C’when the compressor and condenser fan
are running.
qÉsí=3
Variable 1. Freezer sensor circuit condition;
Page 25
qÉsí=8 Default Settings
Variable 1. Display “1” Indicates default should show -88
M~åì~ä=DÉfêçsí
Activation
Press and hold Freezer Temperature UP
(WARMER) key while pressing the fresh food
temperature DOWN (COLDER) key 5 times
within 6 seconds.
Deactivation
Press and hold Freezer Temperature UP
(WARMER) key while pressing the fresh food
temperature DOWN (COLDER) key 5 times
within 6 seconds.
Function
Initates a defrost cycle.
All other functions are disabled including
alarm(s) enabling
phçw=oççã=MçdÉ
See page 13
`h~ågáåg=bÉíwÉÉå=F~hêÉåhÉáí=íç=`Éåíágê~dÉ=çå=íhÉ
dáséä~y
See page 13
NOTES
Page 26
CONTROL REMOVAL AND INSTALLATION
CAUTION=BÉfçêÉ=sÉêváÅáåg=~åy=é~êí=çf=íhÉ=Åçåíêçä
sysíÉã=íhÉ=éêçdìÅí=ãìsí=bÉ=ìåéäìggÉd,=íhÉ=fìsÉ=éìääÉd=çê
ÅáêÅìáí=b~kÉê=íìêåÉd=çff=íhÉ=éêÉvÉåí=d~ã~gÉ=íç=íhÉ=íhÉ
éêçdìÅí=íhÉ=Åçåíêçä=sysíÉã==çê=éÉêsçå~ä=áåjìêy=íç=íhÉ
sÉêváÅÉê.
To service the control board open the food door and
remove the cover over the water lines that go to the water
filter.
Then remove the screws on the back of the control
box. There are two directly behind the control, one at
the back of the filter housing and one on the right side
of the filter housing. This will allow the control box to
drop down.
Push the new control board down into place using caution
not to damage the board on the retainer. With the board
snapped all the way down in place reinstall the control box
in the top of the food compartment in reverse order from
the removal instructions.
To service the power board (main power supply), open the
food and freezer door. Remove the kick plate from the
bottom of the cabinet. Looking through the opening at the
bottom of the cabinet, on the left side you can see the
plastic box containing the power board.
One screw in the middle of the front of the box holds the
control box. Remove the screw and slide the control box
forward. The back of the control box sits on a rail. Now the
control box can be pulled out from the front of the refrigerator.
With the control box dropped down you will see one wiring
harness coming out of the top of the food liner and
plugging into the control board. Unplug the control board
and light wire, then remove the control box.
With the control box removed, release two tabs and the
control board can be lifted out of the control housing.Lift
up part way and unplug the ribbon connector on the right
side of the board,then completely remove the board.
This will give you access to the wiring connectors so you
can disconnect the power board and pull the control box
out from the front of the refrigerator.
BOARD CONNECTION
RIBBON CONNECTION
LIGHT CONNECTION
NçíÉ:=When handling and or replacing a control board it is
important the a technician have a wrist ground strap on
and connected to the cabinet or another grounding
position to prevent static electricity from damaging the
board.
The new power board will cone installed in the plastic
box, this willprevent shipping damage and help with the
installation.
Page 27
Start the control box into the opening and reconnect
the wiring using caution to make sure the wires are all the
way plugged in. Now you can push the control box back in
place and reinstall the screw. There is a 3 amp fuse
mounted on the control board that is used to protect the
board from voltage surges.
To replace the fuse, remove the control board and lift the
fuse out of the retainer.
To replace the damper remove the cover by placing a
small screwdriver in the slotted opening in the bottom,
then push up on the retaining tab. This will allow you to
swing the bottom of the control box out and lift off the top
of the retainer.
Now the damper can be removed from the product.
NOqE: Stepper motors require alternating polarities of
DC current to operate. This is accomplished with a
circuit on the main board. Applying straight 12 V DC to
the damper motor will not make the motor run and it
could damage the motor windings. Only test the
damper motor through the refrigerator control system.
To reinstall the damper, make sure the damper door is
closed all the way. Then follow the removal instructions in reverse order. Ue caution to make sure you get the
wiring connector pushed all the way in. Make sure the seal
on the damper connect with the liner and the cover seal so
there are no air leaks when the damper door is closed.
To test, set the control system into service test mode
2 (evaporator fan motor test) and allow the fan to run on
high speed. Pass a feather or small ribbon around all sides
of the damper cover and look for movement indicating an
air leak. If a air leak is present, you will need to remove and
recheck the seals and reinstall the damper.
With the cover removed, you can reach down the
right side of the damper control from the top and feel a
release tab. Push out on the tab and tip the damper out
from the top.
With the damper tipped out release the tab in the
center of the electrical connector and unplug the wire
harness from the damper.
The food compartment temperature sensor is located
next to the right hand shelf support bracket in about
the middle of the back wall.
The cover over the temperature sensor can be removed by pulling stright out. This allow excess to the
sensor snapped into the bracket on the back wall. Pull the
sensor out of the bracket and unpluge it from the connector
coming out of the back of the liner.
Page 28
Snap the new sensor into the bracket, plug it into the
connector, then push the bracket straight back into the
holes in the liner.
Fççd=`çãé~êíãÉåí=Lághí=pwáíÅh
The food compartment light switch is a magnetic reed
switch located on the control board at the top of the food
compartment.
REED SWITCH
The freezer compartment temperature sensor is
located inside the housing that supports the ice bucket.
The auger motor and solenoid are mounted into the back
compartment of the housing.
If the reed switch fails the control board must be replaced;
follow control board replacement instructions.
The magnet that operates the Reed Switch is located at the
top of the food door inner panel.
CLIP
HOLDING
SENSOR
To replace the senser, remove the ice bucket, then remove
the two screws at the bottom of the housing that hold the
housing assembly to the the rails attached to the liner. With
the screws removed lift the housing up about 1/2 inch and
pull forward. Holding the housing assembly in one hand,
reach over the assembley and unplug the wiring harness
from the connector coming out of the back of the liner.
Turn the assembly around. The sensor is in the top corner,
next to the cube ice seloniod.
Remove the sensor from under the clip, disconnect from
the connector plug and replace. Reassemble in reverse
order.
Page 29
The magnet can be replaced by removing the screw located
at the bottom of the bracket. Then lift the magnet and
cover off the door panel. On some models it will be
necessary to remove the top bin to get to the magnet.
The bin will lift off in the same manner as the door bins, lift
straight up and out.
Electronic control for standard depth side by side refrigerator
253.55333600
The electronic controls for the standard depth and counter depth models are different, even though they look the same
when you first open the food door and see the control system. The standard depth control system does not use a lower
control board located behind the toe grill under the freezer compartment. The electronic control system is located in the
upper control box, and replaces the ADC 11 as well as the 2 mechanical controls with one electronic control mounted in
the same location that the two mechanical controls were mounted. The product uses a standard 115 VAC evaporator
fan motor and the same damper used in the electrical mechanical control system.
To service the new Genesis control system follow the instructions below:
The ELECTRONIC control is located inside the housing
mounted in the food compartment, along with the light and
damper assembly. See Figure 1.
Separate the two housings at the left back of the front housing by sliding the rear housing to the right until the buttons
line up with the larger hole in the slots. (See Figure 3.)
1
Figure 3
3
2
1.
2.
3.
Genesis Electronic control
Food Compartment Damper Control
Food & Freezer Compartment
Thermistor
Figure 1
To remove the Control Housing Assembly, remove the three
screws at the front of the control box, and the two screws
located in the rear of the control box. After removing the
cover over the water line on front filter models, remove the
screw from the back of the control box. (See Figure 2.)
Electronic Control
The control is mounted on the left (as shown in Figure 4) It
controls the cycling of the compressor, condenser fan motor,
damper motor, evaporator fan motor, as well as the defrost
cycle. The door alarms are also part of this control. (See Figure 4.) The freezer and food compartment thermistors plug
into the back of the control at the top. The main electrical
connector is plugged in at the bottom left corner of the control. To remove the control from the housing, disconnect the
two thermistors from the top of the control and disconnect
the wiring harness from the lower connector. Push the front
of the control box forward to clear the display windows and
slide the control straight up and out of the housing. Reinstall
in reverse order.
Thermistor Freezer Control
with Plastic Tube
Food
Compartment
Thermistor
Screw at Rear
of Front Filter
Side
Screws
Fêçåí=pÅêÉws
Front
Screws
oÉ~ê=pÅêÉws
Genesis Electronic
Control
Figure 2
Figure 4
Page 30
Lighting Control
This lighting control allows the lights to ramp up to full
intensity whenever a door is opened and ramp down when
the door is closed. The operation and service procedures
are as follows:
ELECTRICALGROUNDING
All refrigerators are equipped with a power supply cord
incorporating a three-prong grounding plug and a ground
wire which is attached to the refrigerator cabinet for
protection against shock hazard. Each electrical component is either cabinet mounted or connected through a
ground wire to the cabinet to complete the ground. Certain
components, such as defrost timers, may be double
insulated and do not require a ground wire. Ensure the
electrical wall receptacle is of the three prong type and is
properly grounded in accordance with the National
Electrical Code and/or local codes.
CONTROL FUNCTIONS
Increases the light level of a refrigerator from off to final
brightness level over a 1.5 second period.
USER INTERFACE
The software automatically adjusts the interior light
without user intervention.
OPERATION
The electronic control will, upon application of line
voltage determine which door (freezer or fresh food) has
been opened. The control will start at minimum illumination and over a 1.5 second period, icrease illumination
untill the light has reached full intensity. The control will
allow individual operation of both the freezer and the fresh
food compartment lights. It will do this by increasing the
voltage to the lights to make them brighter during the 1.5
second period when a door or doors are opened. (See
Figure 1)
FIGURE 1
SERVICE AND DIAGNOSTICS
The lighting control mounted in the left front corner
of the defrost water pan. This requires a different defrost
water pan than what we have used in products produced
since 2001. (See Figure 2)
DRAIN PAN TO ACCEPT
APOLLO CONTROL
FIGURE 2
The control can fail in one of two different ways: first, the
lighting comes on at full intensity as soon as a dooris
opened, just like a product that is not equipped with this
lighting system would operate. You will not see any
change in the intensity of the lights. The second failure
mode, none of the lights will come on. The lighting control
will connect into the product wiring harness through a
disconnect plug in the section of the harness that operates the products interior lights. There is a short jumper
harness that connects into the molex plug and the lighting
control. This jumper is part of the machine compartment
wiring harness. The jumper harness has two molex
connectors located by the main molex connector for the
cabinet located between the compressor and the side of
the cabinet in front of the filter drier. The two molex
connectors plug into two connectors coming out of the
cabinet that are part of the main wiring harness. You
can bypass the lighting control by disconnecting the
two molex connectors from the jumper harness to the
cabinet harness. Then you can plug the two ends of
the light harness that are part of the machine compartment harness together and the lights will work at
full intensity and not through the Apollo control. This
is a temporary repair to get the customers lights
working if the lighting control is not operating the
lights until you can get a new control
installed.Replace the control from the front of the
product by first removing the front lower grill. Next,
insert a screwdriver under the control box against the
drain pan and pry up. This will release the front tab
and allow the control to be pulled forward out of
the mounting opening in the drain pan. Disconnect the
molex connector on the end of the control. One screw
at the front holds the halves of the control box together. Remove the screw. Now you can separate the
two halves of the box. The control board is heat
staked to the front half of the box. When you order the
lighting control it will come already attached to the
front half of the control box. Reinstall in reverse order.
Page 31
ICE AND WATER DISPENSER ASSEMBLY
FEATURE LEVELS
The ice and water dispenser has two actuators: one for water
and a second for ice. (See Figure 1)
GAINING ACCESS
Two gain access to the control area, you first need to pull the
drip tray out. (See Figure 7)
Food
Temperature
Gage
Freezer
Temperature
Gauge
Drip Tray - lift up and pull
straight out to remove
Water
Ice
Figure 3
Figure 1
The feature layout used on the PRO ice and water side by
sides will be a Seven Selector Dispenser.
Seven Selection Dispenser: (See Figure 2)
1. Polar Freeze Press to drop freezer temp to
-6 F for a period of 16 hours.
2. Rapid Ice
Press to increase ice
production for a period of 12 hours
3. Cubed
Press to get cubed ice.
4. Crushed
Press to get crushed ice.
5. Light
Press to turn on light in dispenser.
6. Filter Reset Press and Hold five seconds to
reset light. ( light tell you when
to replace the water filter.)
7. Lock
Press to disable dispenser.
(Child Lock)
1
2
3
4
5
With the drip tray removed, remove the 2 screws at the bottom of the front panel just behind the sump opening.. (See
Figure 4)
Remove Two Screws
Figure 4
Lift up on the front panel. There are 4 tabs (2 on each side of
the front panel) that slide into slots on the door panel. (See
Figure 5)
6 7
Figure 2
Two Slots on each side
of the dispenser are for tabs
on front face plate to lock into.
Figure 5
Page 32
Swing panel out to side, being careful not to pull the ribbon
connector for the control board. Carefully unplug the wire
harness from the molex connector between the two gauge
connections on the board by pulling straight up. Carefully
unplug the ribbon connector from the power board on the
dispenser in the door (see Figure 6). Now disconnect the
green ground wire from the face plate. This will allow you to
remove the face plate to service the gauges, user interface
board, and button assembly.
ƒ Initial state of gauge is
unknown
ƒ Shown at the left is a
possible position of the
gauges without power
ƒ The position of the needles
should be outside of the
range of the gauge (but not
necessary
Figure 7
If both gauges are not in the correct position, check the
gauge plugs on the facade board to see that they are
pushed in all the way. If the connection is good, the
problem could be the gauge itself but most likely it will
be the facade board. If only one guage is not working
first check the plug. If it is OK replace the gauge.
ƒ Upon applying power, the
gauges will go to default setpoints (0 and 37)
ƒ The gauges will stay in this
state until updates are
received from the controller
Figure 8
Ribbon
Connector
If the gauges do not move/update with in 30 seconds, the
problem is most likely the facade board, but it could also be
the lower control board or a bad connection on the control
board.
Gauge Wire Harness
Connector
Figure 6
GAUGE OPERATION
The gauges are mounted on the front face plate and plugged
into the interface board. There is a wiring harness coming out
of the freezer door that also plugs into the board between the
connection points where the gauges are connected to the
board. (See Figure 6) This harness for the gauges follows the
dispenser harness up through a conduit in the freezer door to
a connector at the top of the cabinet under the hinge cover.
ƒ Once the gauges receive a temperature update at least one of
the gauges will move to a hot-side temperature.
Figure 9
On model 253.44333600, the harness runs to the lower
control board under the freezer. It operates off the thermistor circuit that operates the temperature display on
the user interface board in the top of the food compartment.
On model 253.55333600, the harness runs to the electronic control in the top of the food compartment. It operates off the thermistor circuit that operates the temperature display control.
If the facade (the dispenser control board) itself functions,
the gauges should function, If the gauges (on power up) are
not at 0 and 37 respectively, check the following.
Remove the hinge cover and check the small wire connector
to see that the wires are in the connector all the way and the
two ends of the connector are pushed together all the way.
Next remove the lower control board and disconnect
*** FAILED OPERATION ***
ƒ Gauges have not changed
position.
ƒ This is a failure. Potential
points of failure:
– Connection to controller
– Door Connection
– Façade Connection
Figure 10
Page 33
are pushed into the connector all the way. Then do the same
procedure to the control board on the dispenser.
If the gauges were working but then stopped check the lower
control board connections as well as the dispenser power
board connections. Also check the connections on the user
interface board on the back side of the dispenser cover ( See
Figure 6).
To replace the gauges or the button assembly, place the
front face (facade) on a clean soft surface, face down. Remove the screws from the two gauges, and the two screws
from the lip of the face plate.
*** FAILED OPERATION ***
ƒ
ƒ
Gauges drop out
This is a failure. Potential
points of failure:
Figure 14
– Power Board Under Product
– Power Board for Dispenser
– Power Flex Cable
Figure 11
A ribbon connector runs between the interface board and the
dispenser power board. Remove the ribbon connector and
clean the end with a pencil eraser then carefully reinstall the
ribbon connector into the board to insure that you have a
good connection between the ribbon and the board.
This allows you to remove the retainer. To replace the gauges
just unplug the gauge from the board and push out though
the front face plate. The board can be removed by pulling it
off the 6 rubber retainers on the button assembly.
On model 25344333600 you have 3 connection points to
check: on the dispenser, at the top of the freezer door, and at
the lower control board.
ƒ
2
There are three connection
points
To Facad
e
– Controller underneath unit
– 2 Connection Points
– At the door hinge (eyebrow)
– 2 Connection Points
3
To Do
– At the façade
nge
or Hi
Fa ca de
– 2 Connection Points
1
Figure 15
The button assembly is held in place by two sided tape. You
must pull it off and clean off any remaining residue before
you install the new button assembly. To install the board on
the button assembly, first connect the two ribbon connectors and then install the assembly in the face plate. When
installing the assembly use cautionto make sure the gauge
connectors are pointing up.
C o n tro lle r
Figure 12
On model 253.55333600 your 3 connections are at the dispenser, the top of the freezer door, and at the control board
located in the top of the food compartment.
To Facad
e
2
3
Facade
To Door H
in g e
1
C o n t r o lle r
ƒ
There are three connection
points
To remove the dispenser assembly, remove the 3 screws on
the front of the dispenser that go into the housing in the door
(See Figure 16 ). Then pull the dispenser out of the housing.
Now disconnect the electrical connection on the left side of
the dispenser power board.
Remove Screws
– Control Box
– 2 Connection Points
– At the door hinge (eyebrow)
– 2 Connection Points
– At the façade
– 2 Connection Points
Figure 13
Figure 16
Page 34
Remove the water line from the dispenser housing by pulling
straight out. (See Figure 17)
Remove
water line
Ice Door Closer
Figure 17
Figure 20
With the water line removed, the upper part of the dispenser
is free of the freezer door panel. The main housing is part of
the door panel, and is not removable. (See Figure 18)
Gear driver used to connect
door closer to arm on door.
Main housing for
dispenser is part
of the outer door
panel.
Figure 21
Figure 18
The ice door and actuator switches, as well as the return
springs, can be serviced with the control module
removed. (See Figure 19)
The closer can be replaced by removing 3 screws and lifting
closer from the housing. The door is held in place with a shaft
at the top. The spring that holds the door closed and sealed
against the housing is over the shaft and can be replaced by
using a small punch to remove the shaft (see Figure22).
Use a small punch to remove shaft.
Return Spring
Figure 19
The door closer is mounted on the side of the housing (see
Figure 20). It is connected to the door arm with a gear wheel
to slow the closing of the door (see Figure 21). This allows
enough time for the ice to clear the chute. The door will take
approximately 20 seconds to close after the glass is removed
from the actuator.
Figure 22
Tension is held against both the water and ice actuators by a
stainless steel, two bladed spring mounted behind the
actuator switches. The spring is held in placeby 2 screws
(see Figure 23).
Page 35
Dispenser Heater.
The original heater for the ice chute and housing is foamed in
place. It is connected to the door wiring (see Figure 26)
harness by a plug coming out of the inner door panel with 2
black wires connected to it. (See Figure 26) If the heater fails,
it will be necessary to install an external heater on the housing
chute opening in place of the internal heater. The replacement
heater will connects to the same plug as the original heater
(see Figure 27).
Check across the two black wires
to test the internal chute heater.
TENSION SPRING FOR ACTUATORS
FIGURE 23
The actuators are held in place by stainless clamps at each
end of the actuators and a two bladed spring in the middle
(see Figure 24). The actuators can be removed by removing
the 4 screws and lifting the paddle / ice chute out of the
housing.
Spring and clamps used
to hold actuators in place.
Plug for chute heater
Figure 26
Connect wire adaptor to heater
and plug into door harness
Figure 24
Attach service heater in this location
Figure 27
The connector on the left side of the board is for the door
wiring harness to plug into. ( See Figure 28 ) This wiring
harness connects with the main harness through the top
connector at the top of the freezer door. The board will send
power to other parts that operate through the board.
Page 36
assembly (see figure 30.
Connector on Control Board
Remove4screws
NEUTRAL
FICE
CUBE
WATER
AUGER
120 V AC
Figure 28
The relays mounted on the board are numbered
(See Figure 29).
K1 - Controls the light in the dispenser.
K2 - Controls the water to the door
K3 - Controls the solenoid for cube ice
K4 - Controls the auger motor
Remove 2 screws and lift up
retainer to replace Control Board
Figure 30
Diodes
Current is carried between the power board and the control
board by a ribbon connector (see Figure 31). You can check
the cable with an Ohm meter one run at a time if you suppect
a bad cable.
RELAYS K4, K3, K2, K1 Transformer
Ribbon cable
running from
power board
to control
board
Figure 29
The power supply to the board is 120 VAC. The transformer
is mounted on the board and is used to reduce the operating
voltage (see Figure 29) .There are 4 diodes mounted on the
board that convert AC current to DC current. The operating
voltage for the control board is 8 to 13 V DC.
Figure 31
To replace the power board
With the face plate removed, remove 4 screws: 2 at the top
and 2 at the bottom of the board. Pull the board forward and
disconnect the door harness from the left side of the board.
Now disconnect the 4 wires from the board to the switches
on the dispenser and unplug the two connectors going to
the lighted paddles. Reassemble in reverse order.
To replace the control board
The control board is mounted on the front face and can be
serviced by removing the front face from the freezer door.
Remove the two screws going from the front face into the
bottom of the retainer. Remove the 4 screws from the gauges
then lift the retainer off the face plate. The board has two
ribbon connectors on each end disconnect these ribbon connectors and you remove the board by lifting it off the 6 rubber tabs holding the board to the back of the touch pad
The ribbon cable is a replaceable part separate from the
power and the control boards. To test and/or replace the
ribbon, unplug the product and remove the front face plate.
Unplug the ribbon from the power board (see figure 31). by
pulling straight out. Remove the control board from the
front face plate and pull straight down on the lock tab
holding the ribbon into the control board (see Figure 32).
Now, unplug the ribbon from the control board. The ribbon
can be tested with a multimeter using the Ohm setting.
Test for continuity on each pass of the ribbon. When
installing a ribbon into the power or the control boards
make sure the end of the cable is installed so the contact
point on the cable is against the contact points on the
board. Also clean the end of the ribbon with a pencil eraser
to get a good clean surface for the connection.
Page 37
Locking Tab
Locking Tab
Ribbon not installed
all the way
FIGURE 32
Howtotesttheelectronicdispenser.
Labeling was added to the face of the power board to aide
the servicer in testing the control and power board (see
Figure 33).
Area used for Voltage
Connector for Door Harness Testing Between the
to Connect to Power Board Power and the Control
Boards at +
115 V AC Current
or - 10 %
FIGURE 33
To test the input voltage from the door harness to the
dispenser and the output voltage to the auger motor,
solenoid, water valve and extra ice feature ( if equipped )
use the connector on the left side of the power board
shown in figure 34. To Test;
Auger
Motor
Line
Water
Valve
Cube Ice
Solenoid
Fast Ice
Fast Freeze
Neutral
Figure 34
Page 38
1. Check voltage between 120 VAC and NEUTRAL for
input voltage to dispenser. Should read line voltage.
2. Check between NEUTRAL and CUBE to check power to
operate cube ice solenoid. Should show O voltage until
ice actuator is pushed in, then should show line voltage.
3. Check between NEUTRAL and AUGER to check power
to operate auger motor. Should show O voltage until the
ice actuator is pushed in, then should show line voltage.
4. Check between NEUTRAL and WATER to check power
to operate single coil primary water valve and the Yellow
coil of the secondary water valve. Should show O voltage
until the water actuator is pushed in, then should show line
voltage.
5. Check between NEUTRAL and FICE
Should show O voltage until the Extra Ice button is
pushed, then should show 115 VAC + or - 10 % single that
is being sent to the control board to lower the cycling
temperature of the freezer.
To test the voltage from the power board located in the
dispenser to the control board located in the front face
plate use the low voltage section of the power board as
shown in figure 35. To test;
1. Check voltage between GND and V - IN for input voltage
from power board to control board.
Should read 12 VDC + or - 10% voltage.
2. Check voltage between two terminals shown in figure 34
under LIGHT for testing power from control board to the
power board. You .should read 0 voltage until the light
switch button is pressed or a actuator is pushed in, then
you should read 5 VDC + or - 10%.
3. Check voltage between two terminals shown in figure 34
under WATER for testing power from the control board the
relay that operates the water valves.
Should read 0 voltage until water actuator is pushed in,
then you should read 5 VDC + or - 10%.
4. Check voltage between the two terminals shown in figure
34 under CUBE for testing power from the control board to
relay that operates cube ice solenoid. You should read 0
voltage until ice actuator is pushed in, then you should
read 5 VDC + or - 10%.
Note: Dispenser control board must be set for CUBE to
operate the cube ice solenoid,
5. Check voltage between two terminals shown in figure 34
under Auger for testing power from the control board to
relay that operates the auger motor. Should read 0 voltage
until the ice actuator is pushed in, then you should read 5
VDC + or - 10%.
Auger Motor
5 VDC + or - 10 %
When Actuator
is Entergized
Cube Ice Solenoid
5 VDC + or - 10 %
When Actuator
is Entergized
Water Valve
5 VDC + or - 10 %
When Actuator
is Entergized
Dispenser light
5 VDC + or - 10 %
When Actuator
is Entergized
12 VDC + or - 10 %
Power Supply to
Control Board
Ice Actuator Switch
Water Actuatoe
Switch
FIGURE 35
There are lighted paddles in dispenser on all counter
deprh models (See Figure 36)
Both Paddles are Lighter
FIGURE 37
Light 1 and Light 2
FIGURE 36
Paddle Connection on Baord
The lights operate off the dispenser power
board (see Figure 39). If the lights (There are two lights on
each paddle) fail, the paddle will need to be
replaced. The paddles mount in the dispenser in the
same manner as the non-lighted paddle we have
used for the last 3 years. the only difference is there are
two small wires coming off the paddle with a
plug
on the end. This plug will connect to pins on the power
board (see Figures 37 and 38). This allows the servicer to
replace the paddle with lights attached.
FIGURE 38
Page 39
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 32140J
CALL CODE 10 for site
41 for shop
:
R.T 22-395
JUNE 2005
DIVISION 22
FRIGIDAIRE
C970
DISHWASHERS
Page 40
Page 41
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 56152G
CALL CODE 10 for site
41 for shop
R.T 22-396
JUNE 2005
DIVISION 22
FRIGIDAIRE C970
Page 42
Page 43
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-412
OCTOBER 2005
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 22
FRIGIDAIRE C970
DISHWASHERS
PROBLEM CODES ON ELECTRONIC
DISHWASHERS
Page 44
Page 45
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-424
February 2006
DIVISION 22
SOURCE
C970
FRIGIDAIRE DISHWASHER
Dishwasher Stops After Power Supply Interruption
Models:
GLD3450RD, GLD3451RD, GSB6400ND, PLD3460RD, PLD3465RE,
FDB2810LD.
Problem:
Display showing a code of "EE".
Cause:
There has been a momentary interruption in the power supply to the dishwasher.
This causes the control to stop all of its operations and functions.
Solution:
Shut off the power to the dishwasher for 5 seconds, then turn it back on. This will
clear the control and a "PF" code should appear in the display. To check the
control, select one of the wash cycles then press the start pad, the cycle should
start normally. If the "EE" code reappears, technicians are advised to replace the
control. Very rarely will the control need replacing.
Page 46
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22- 425
February 2006
DIVISION 22
SOURCE
C970
FRIGIDAIRE DISHWASHER
Water Leaking from Dishwasher Heater Mounting Nuts
Models:
All Frigidaire dishwashers.
Problem:
Water is leaking from the mounting nuts for the dishwasher heater.
Cause:
The mounting nuts under the tub for the heater may be loose, or in some cases,
may be cracked.
Solution:
If you find the mounting nuts loose or broken, both should be replaced. When
replacing these nuts, tighten them to the tub by hand, then add one-half turn with
a wrench. Using this method will avoid overstressing the new nuts.
Page 47
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-426
February 2006
DIVISION 22
SOURCE
C970
FRIGIDAIRE DISHWASHER
Problems with Lower Spray Arm Melting, Not Cleaning
Models:
All Mechanical Timer Precision Wash model dishwashers with a serial number
starting with TH508 through TH528.
Problem:
Customer reports lower spray arm melted and not cleaning.
Cause:
The timer may not be sending power to the wash motor after the second fill in the
Light Wash cycle.
Solution:
To test this, set the timer to Light Wash and allow it to advance through the cycle
without assistance. Do not manually advance the timer. After the second fill, the
timer will continue to advance. If the wash motor will does not start, check for
voltage going from the timer to the motor. If a 120V current is not present,
replace the timer.
Page 48
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-450
MAY 2006.
JOB CODE:
CALL CODE
DIVISION 22
MERCHANDISE CODE:
FRIGIDAIRE
C970
DISHWASHER
Page 49
Page 50
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 11421J
CALL CODE 10 for site
41 for shop
R.T 26-228
JULY 14, 2005
DIVISION 26
C970
FRIGIDAIRE AND KENMORE BRANDS
WASHERS
MODELS:
All 3.5 Cu. Ft. I.E.C. Capacity Front Load Washers
COMPLAINT:
Excessive vibration and movement of washer.
CAUSE:
Natural Frequency of the washer and the variables inherent with each installation site along with
incomplete/improper leveling contribute to excessive vibration.
CORRECTION:
For complaints of excessive vibration lasting THROUGHOUT THE FULL spin cycle, install Dual
Stage Shock Kit 134564200, add lock nuts to the legs and properly level the washer as noted
below.
Page 51
This kit includes the following parts:
(2) Dual Stage Shock Absorbers
(1) Shock Mounting Pin (Spare)
(4) Locking Nuts
(1) Installation Instructions
Shock Absorber Installation:
1. Disconnect the washer from electrical supply.
2. Remove the front access panel.
3. Remove the shock absorber mounting pins by either of the following methods:
a) depress the locking tab with a small screwdriver and pull the pin out with a pair of
pliers or
b) push a deepwell ½” (or 13 mm) socket onto the tapered end of the pin to depress the
locking tab and pull the pin out with a pair of pliers.
4. Remove and discard both round shock absorbers.
5. Install the new dual stage shock absorber with the metal side of the shock toward the tub
as pictured.
6. Install the shock absorber mounting pins as pictured below. Make sure each pin is fully
inserted and the locking pin is extended to keep the shock in place. (A spare pin is included
in the kit in case a locking feature is damaged upon removal.)
Page 52
7. Reconnect the washer to the power supply and run through the drain spin cycle to ensure
proper operation.
8. Reinstall the front access panel.
Excessive noise and vibration can be prevented by properly leveling the
washer and tightening the leveling leg lock nuts provided with this kit.
Lock Nut Installation and Leveling Procedure
1. For non-pedestal installations, tip front of washer up about 4 inches and place a block of
wood (2” x 4”) or foam shipping block under the base to support the washer. If the washer
cannot be tipped fro removal of the leveling legs, remove the front service panel, install
the nuts on top of the leveling legs and proceed to step 5.
Prop Washer
with Block
NOTE: If washer is on a pedestal, DO NOT install lock nuts on the washer’s legs.
2. Inspect the legs to make sure they are not bent and the rubber pads are not damaged.
Replace damaged legs.
3. Remove the leveling legs and thread a locking nut (provided in the kit) all the way to the
bottom of each leg. Reinstall legs all the way into the base.
Page 53
Add
Locking
Nut
Re-Install Leveling Legs with
Locking Nut
4. Remove the block and carefully lower the washer. Repeat this procedure to add nuts to
the rear legs.
5. Move the washer into final operating location. Assure that all 4 legs are minimally
extended and are SOLID on the floor. The shorter the extension, the more stable the
washer will be.
6. Place a carpenter’s level on top of the washer. Adjust the leveling legs so the washer is
level and SOLID front to back, side to side, and corner to corner. Press down on
alternate corners & opposite sides and feel for the slightest movement. Adjust the
appropriate leg so the washer is SOLID on the floor on ALL four legs.
7. Run the washer in spin with a couple large wet towels. Stop the washer if excessive
vibration is noticed. Fine tune the legs set up: adjust a leg with only fraction of a turn.
Run washer again in spin and adjust legs to find the optimum set up.
8. Once the washer is level and solid in its final position, tighten each leveling leg locking
nut against the washer base (or leveling leg bushing, if applicable) with a wrench to
prevent legs from turning during operation. If on a pedestal, make sure the leveling leg
locking nut on each pedestal leg is tightened against the pedestal base.
9. The lock nuts will raise the height of the washer ¼”. If installed side-by-side, adjust the
dryer legs so the dryer is the same height as the washer. If the washer is installed under
counter, first measure the clearance at the top to be sure there is at least ¼” additional
space available.
NOTE: If space is not available, remove the front service panel and install the nuts on top
of the leveling legs. Tighten the nuts against the leveling leg bushings.
Page 54
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 26-346
OCTOBER 2005
DIVISION 26
C970
FRIGIDAIRE/KENMORE
ELECTRONIC DRYERS
DRYING /HEATING ELEMENTS
KENMORE MODELS:
970-C85072
970-C85172
970-C85092
970-C85192
970-C95092
Page 55
Page 56
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 73100G
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 26-350
February 2006
DIVISION 26
SOURCE
C970
WATER COLLECTING IN THE BELLOWS (BOOT)
OF FRIGIDAIRE & KENMORE FRONT LOAD WASHERS
MODELS:
FTF2140ES
GLTF2940E 970-C45072
970-C45092
970-C45172
970-C45192
CONDITION:
When the door is opened at the end of the cycle, a small amount of water is noticed in the
convolutions of the boot at the six o’clock position.
CORRECTION:
Water standing in the bottom of the washer boot after washing is normal. Even though
the likelihood of a biofilm formation is reduced by the vent system in the new washers,
customers may still have a perceived concern. A new style boot without convolutions is
now available for such concerns. Order bellows kit part number, 26C970134515300.
Page 57
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 26-351
MAY 2006.
JOB CODE:
DIVISION 26
CALL CODE
MERCHANDISE CODE:
FRIGIDAIRE/KENMORE
Cracking Console
on 3.5 cu ft Front Load Washers
MODELS:
970-C45072
FTF2140ES
970-C45092
GLTF2940E
970-C45172
970-C45192
CONDITION:
Tight fit of top panel lip under console can potentially cause hairline
cracking. This cracking can be affected by the amount of unit vibration
during use, so please ensure the unit is level and on an acceptable surface.
CORRECTION:
Replace the console AND top panel which has been re-tooled as of
September 2005. There is now an increased opening between the two
components.
Page 58
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 26-352
MARCH 2006
DIVISION 26
C970
KENMORE/FRIGIDAIRE FRONT LOAD WASHER
VIBRATING ON PEDESTAL
MODELS:
FTF2140ES
GLTF2940E 970-C45072
970-C45092
970-C45172
970-C45192
CONDITION:
When the washer is installed correctly (solid floors etc) on the pedestal, the washer still
shakes/vibrates more then normal while in the spin cycle.
CORRECTION:
Install “Pedestal Stiffener Kit”, PN 26C970134682000. If the front load washer
installed on the pedestal has a serial number between XC50100000 and XC53600000,
also install the “Dual Stage Shock” which is identified in RT 26-228. This will eliminate
the need to return for the same vibration issue.
NOTE: Newly manufactured pedestals will already have the galvanized sheet included
so when booking the call please ask customer if their pedestal has the piece or not.
Order parts from Div 26 C970.
CLAUDE BABINEAU – DEPARTMENT 731A
CHRIS BURNELL-DEPARTMENT 731A
Page 59
Electronic Codes - Washer
• “PAU” indicates washer has been
paused (possibly to add a clothing item)
• “DR” indicates door is open and must be
closed to start the cycle
• “SAN” indicates washer is in the “Deep
Clean Sanitize” cycle
• “CD” indicates washer is in a “cool
down” Washer will remain locked until
water temperature is at a safe level to
touch
• “LOC” indicates the washer control has
been locked out (safety feature). To
unlock control hold “Options” and “Select”
buttons simultaneously for 10 seconds
• “ERR” indicates there was an attempt to
change cycle after it had already begun.
Current cycle must be cancelled first
• “E__” indicates a potential problem.
Unplug for one minute and re-start. If
problem persists call for service
Page 60
Electronic Codes - Dryer
• “PAU” indicates dryer has been paused
(possibly to add a clothing item)
• “AD” indicates dryer is in the “Auto Dry”
Cycle. Estimated time remaining will only
show for the first 5 minutes
• “LOC” indicates the dryer control has
been locked out (safety feature). To
unlock control hold “Options” and “Select”
buttons simultaneously for 10 seconds
• “ERR” indicates there was an attempt to
change cycle after it had already begun.
Current cycle must be cancelled first
• “E__” indicates a potential problem.
Unplug for one minute and re-start. If
problem persists call for service
Page 61
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-383 (REV.)
FEBRUARY 2006 (REVISED)
DIVISION 22
C970
ANTI-CONDENSATION KITS FOR
KENMORE & FRIGIDAIRE
30” SINGLE AND DOUBLE WALL OVENS
MODELS:
30"
30"
30"
30"
27"
27"
27"
27"
simgle
simgle
double
double
single
single
single
single
CPEB30S8AC
CPEB30S8CC
CPEB30T8AC
CPEB30T8CC
CGEB27S7AB
CGEB27S7AS
CGEB27S7CB
CGEB27S7CS
CONDITION:
Customers baking and broiling extremely moist or frozen foods without using pre-heat,
causing water to drip out of the vent tube and onto the floor.
CORRECTION:
Two anti-condensation kits are available which will help reduce the amount of water
dripping to the floor. Note that this is vent is what promotes airflow in the unit, and
moisture in the form of steam is normal.
Page 62
PARTS:
White Vent
Black Vent
Bisque Vent
30” Single Wall Oven
2C9709030339011
2C9709030339010
2C9709030339014
Page 63
30” Double Wall Oven
22C9709030349011
22C9709030349010
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-394
JUNE 2005
DIVISION 22
C970
FRIGIDAIRE/KENMORE
FRIGIDAIRE MODELS
CFEB30S5DS
CFEB30S5DB
CFEB30S5DC
CGEB30S9DS
CGEB30S9DB
CPEB30S9DC
CPEB30T9DC
KENMORE MODELS
C970-41592
C970-41599
C970-41593
C970-41802
C970-41809
C970-41803
Page 64
Page 65
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-406
OCTOBER 2005
JOB CODE: 74350G
CALL CODE 10 for site
41 for shop
DIVISION 22
FRIGIDAIRE C970
27” WALL OVEN
EXCESSIVE MOSTURE FORMING ON THE INNER
DOOR GLASS
Those kits contain:
9030369010 (black)
9030369011 (White)
1 (one) Vent Tube Assy (Figure B)
1 (one) Adapter Assy (Figure C)
2 (two) Drill Screw
1 (one) Ass. Cover Vent * Deflector
1 (one) Instruction Sheet
318219301
318219100
73201-1800
318222600
318200046 Rev A
318219301
318219100
73201-1800
318222601
318200046RevA
Page 66
Page 67
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-418
JANUARY 2006
JOB CODE: 73262F
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 22
FRIGIDAIRE
C970
CONDENSATION BETWEEN OVEN
DOOR GLASS IN SINGLE AND
DOUBLE WALL OVENS/SLIDE IN
RANGES
Page 68
Page 69
Page 70
CONDITION:
Condensation (moisture) may form between the inner door glass
when using the oven.
CORRECTION:
Install the gasket kit number 9030829010 between the inner door
liner and the inner glass. Follow the guidelines and pictures below
which will lead you through.
Page 71
4
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-449
JUNE 2006.
JOB CODE:
CALL CODE
MERCHANDISE CODE:
DIVISION 22
FRIGIDAIRE/KENMORE
C970
Page 72
CONDITION:
Condensation (moisture) potentially dripping in and out of the vent
tube assembly. All serial numbers affected.
CORRECTION:
Install the “inner and outer scoop kit” #9030879010 on both ends of
the vent tube assembly which will prevent this condensation from
dripping in and/or out of the vent tube assembly.
NOTE:
The outer part of the kit cannot be installed on the lower portion of a
double wall oven.
Page 73
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-384
April 2005
DIVISION 22
C970
CONDENSATION, MOISTURE DRIPPING FROM OVEN VENT
TUBE
KENMORE BY FRIGIDAIRE/ KENMORE FREE-STANDING
ELECTRIC SMOOTH-TOP RANGES
. Serial Numbers Affected: VF426xxxxx through VF511xxxxx
COMPLAINT:
Condensation dripping from oven vent collects on smooth-top glass at left rear surface
element.
CAUSE:
Upper oven vent tube captured below backguard panel causing condensation to
condense on cool backguard panel.
CORRECTION:
Upper oven vent tube was redesigned and extended to increase the air flow pass the
Page 74
cool surface of the backguard panel.
Original vent tube 316208302 is replaced with 316208304.
PARTS: Order upper vent tube part 316208304 from Div. 22, Source C970.
Page 75
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-407
October 2005
DIVISION 22
KENMORE BRAND
C970
RANGES
Page 76
Page 77
Page 78
Page 79
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-408
NOVEMBER 2005
DIVISION 22
C970
FREESTANDING RANGES
LOCKING
Page 80
CONDITION:
The front of these freestanding ranges may lock by themselves and stay
locked all the time.
CORRECTION:
Replace the existing wheel brake bracket with a modified one included in
the kit
The part number for this kit is : 9030739010
Order from Div 22 C970.
Page 81
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-414
JANUARY 2005
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 22
C970
F1 CODE DURING SELF CLEAN MODEL
KENMORE /FRIGIDAIRE RANGES
Page 82
Kenmore models
C970-440221 C970C970-440231
440222
C970-440234 C970C970-440273
440271
C970-440321 C970C970-440431
440322
C970-440434 C970C970-440436
440435
C970-440491 C970C970-440531
440492
C970-440534
C970-440581
C970-440232 C970-440233
C970-440291 C970-440293
C970-440432 C970-440433
C970-440481 C970-440482
C970-440532 C970-440533
C970-440591
Frigidaire models
CPCS389DDC CGCS378DS CGCS378DB CPES389DC CGES388DS
CFES367DS
CFES367DB CFES367DQ CFES367DC CGES388DB
CFES355DS
CFES355DB CFCS372DS CFCS372DB CFCS372DC
CCFGS379DS
CCFGS379DB
CCFGS379DQ
CCFGS379DC
Serial number starting with NF331xxxxx and ending at NF509xxxxxx
3 = year 2003 and 31 = week # 31(August, 2003) 5 = 2005 and 09 = week #
9
CONDITION: An “F1” fault code may appear in self-clean mode
CORRECTION: Replace original safety thermostat with new one.
The new safety thermostat part number is: 318005203
Note: Refer to following pages
for instruction on how to access
the safety thermostat in order to
replace it.
After powering off the unit, remove the 4 knobs.
Photo # 024 (same as the How to get through
service bulletin in Oct 2004)
Page 83
Remove the 4 plastic rings holding the control
panel in place.
Photo # 025 (same as the How to get through
service bulletin in Oct 2004)
Remove the 6 screws holding the inner part of
the control panel.
Photo # 028 (same as the How to get through
service bulletin in Oct 2004)
Replace the safety thermostat and reassemble
the control panel.
Photo # 686 (new photo)
Page 84
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-416
DECEMBER 2005
DIVISION 22
FRIGIDAIRE/KENMORE
RANGE
UNABLE TO PROGRAM THE “TIME BAKE FEATURE”
ON KENMORE & FRIGIDAIRE RANGES
CONDITION: When programming a delayed Time Bake in the AM time frame to
start in the PM time frame, the EOC control will not turn the oven on. This only
affects the time bake feature.
CORRECTION: You will need to replace the EOC and its overlay with one which has a
corrected Delayed Time Bake feature. You will find the proper EOC and overlay replacement
part number in the list below. EOC and Overlays have to be ordered separately depending on
the color of the appliance.
NOTE: If the consumer does not have an issue with the “Time Bake
Feature”
DO NOT replace with a reprogrammed EOC
This part will not be stocked in central warehouse and should be
ordered as a non-stock only.
Page 85
The following models all have the same reprogrammed EOC part number,
318184422
Overlays: 318214505 White, 318214506 Black, 318214507 Bisque
C970-440221
C970-440222
C970-440231
C970-440232
C970-555121
C970-555131
C970-555141
C970-555321
C970-615083
C970-624081
C970-624083
C970-624181
C970-64623
C970-64624
C970-440233
C970-440234
C970-440271
C970-440273
C970-555331
C970-555332
C970-555341
C970-555521
C970-635121
C970-635141
C970-635221
C970-635222
C970-654021
C970-654023
C970-440291
C970-440293
C970-445621
C970-445622
C970-555821
C970-595011
C970-595012
C970-595013
C970-635231
C970-635232
C970-635233
C970-635271
C970-654121
C970-654122
C970-445623
C970-445624
C970-445625
C970-445626
C970-595014
C970-595081
C970-595082
C970-595083
C970-635272
C970-645021
C970-645022
C970-645023
C970-655521
C970-655522
C970-495021
C970-495521
C970-505221
C970-515021
C970-595084
C970-615021
C970-615022
C970-615081
C970-645024
C970-646021
C970-646022
C970-646121
C970-655821
C970-655822
The following models all have the same reprogrammed EOC part number,
318184422
Overlays: 318214505 White, 318214506 Black and 318214507 Bisque
CFES355AS1
CFES355AS2
CFES355AS3
CFES355AS4
CFES355AS5
CFES355AS6
CFES355BB1
CFES355BB2
CFES355BB3
CFEF355DB1
CFEF355DB2
CFEF355DB3
CFEF355DS1
CFEF355DS2
CFEF355DS3
CFES367DB1
CFES367DB3
CFES367DB4
CFES367DC1
CFES367DC2
CFES367DC3
CFES367DC4
CFES367DC5
CFES367DQ1
CFES367DQ3
CFES367DQ4
CFES367DS1
CFES367DS3
CFES367DS4
CFES372AS1
CFES372AS2
CFES372AS3
CFES372AS4
CFES372AS5
CFES372BC1
CFES372BC2
CFES372CS1
CFEF257CS1
CFEF257CS2
CFEF272DS1
CFEF357CB1
CFEF357CB2
Page 86
CFEF357CB3
CFEF357CC1
CFEF357CQ1
CFEF357CQ2
CFEF357CQ3
CFEF357CS1
CFEF357CS2
CFEF357CS3
CFEF357CS4
CFEF357EB1
CFEF357EB1
CFEF357EC1
CFEF357EC2
CFEF357EQ1
CFEF357EQ2
CFEF357ES1
CFEF357ES2
CFEF372CB1
CFEF372CB2
CFEF372CC1
CFEF372CQ1
CFEF372CQ2
CFEF372CQ3
CFEF372CS1
CFEF372CS2
CFEF372CS3
CFEF372DC1
CFEF372DC2
The following models all have the same reprogrammed EOC part number,
318184425
Overlays: 318214505 White, 318214506 Black and 318214507 Bisque
CFCS372DB1 CFCS372DC1
CFCS372DB2 CFCS372DC2
CFCS372DS1
CFCS372DS2
The following models all have the same reprogrammed EOC part number,
318184427
Overlays: 318214505 White, 318214506 Black and 318214507 Bisque
CGCS378DB1
CGCS378DB2
CGCS378DS1 CGCS378DS2
NOTE: If the consumer does not have an issue with the “Time Bake
Feature”
DO NOT replace with a reprogrammed EOC
This part will not be stocked in central warehouse and should be
ordered as a non-stock only.
Page 87
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-417
JANUARY 2006
DIVISION 22
FRIGIDAIRE C970
SLIDE IN GAS RANGES
OVEN DOOR
Frigidaire Models:
CFGS365EB1
CFGS379DQ1
CFGS365ES1
CFGS379DS1
CFGS379DB1
CFGS379DC2
Condition: It is possible that after completing the installation of the Slide-in Gas
ranges that the oven door will not close all the way in. You will be able to push
and close the oven door all the way in but the oven door will pop open by itself.
Correction: Install the Hidden Bake Cover back into its original place as shown
in the below pictures.
Page 88
Oven door cracked open
Properly closed oven door
Hidden Bake Cover out of positional Hidden Bake Cover in its proper
the way up to the front of the oven
position behind the elevated section
liner
of the bottom of the oven liner
Page 89
Align the two inserts into the 2 slots
in the back of the Hidden Bake
Cover
Rear view of the slotted Hidden Bake
Cover
Page 90
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-419
JANUARY 2006
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 22
OVEN DOOR NOT FULLY CLOSING – OVEN LIGHT NOT
TURNING OFF
KENMORE & FRIGIDAIRE 30” FREE-STANDING RANGE
MODELS:
See list below. Serial Number Range: VF426xxxxx through VF507xxxxx.
COMPLAINT:
The oven door may not close far enough to depress the oven light switch to turnoff the oven light.
NOTE: The door seal on a new range will compress over the life of the unit.
This may cause the door on a new range to appear to be slightly open.
This is normal for a new range.
CORRECTION:
Verify that the door is not closing by doing a paper pull test. If the door does not
close properly, the hinge receptacle mounted to front frame may be bent. To
Page 91
perform a “Paper Pull Test” using a piece of paper 3” inches wide the length of a
sheet of paper, lay strip across door seal, close door, there should be a slight
drag when pulling strip out, repeat every 4” inches across top and down the side
one third the way. Using the lists below; match the model number to the Hinge
Kit.
Note: Each kit contains 2 hinges
HINGE KIT 5304445976
CFEF364DSA
CFGF366DBA
CFGF366DBB
CFGF366DCA
970-335580
970-339420
CGLGF388DSB
CPLGF390DCA
CPLGF390DCB
CFGF366DCB
970-336830
970-339430
CGLGF382DSA
CGLGF382DSB
CGLGF388DBA
CFGF366DCC
970-336831
970-339431
CGLGF388DBB
CGLGF388DQA
CGLGF388DQB
970-334630
970-336840
HINGE KIT 5304445977
970-334680
HINGE KIT 5304445529
970-686020
970-698280
HINGE KIT 5304445530
970-686130
970-686131
970-698230
Page 92
970-698231
CGLGF388DSA
CFGF366DSA
CFGF366DSB
970-334631
970-336880
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 34210E
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-423
February 2006
DIVISION 22
SOURCE C970
F20 FAULT CODE WITH GLASS TOUCH PANELS ONLY
KENMORE SLIDE-IN
Kenmore models: C970-440832, C970-440881, C970-440891 with serial
number prior to NF604xxxxx (6 meaning year 2006 and 04 meaning the 4th
week of January 2006…)
CONDITION: The Electronic Oven Control can display an F20 fault code
upon using the oven or top surface burners.
CORRECTION: Replace the UIB board. The part number of the UIB board is
Div 22 C970 316442030
Page 93
Follow these three easy steps in order to replace the UIB board…
Before working on the Slide-in range, disconnect power to
the unit
1.Remove the left and right hand
side screws
2.Flip the console toward you
starting from the top…
Page 94
3. Remove the 4 quick connections
as well as the 3 flex connectors
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-427
February 2006
DIVISION 22
SOURCE C970
FRIGIDAIRE COOKTOPS
Received a Substitute Glass Cooktop Surface Element
Models:
Glass cooktop surface elements where a substitute element is received for the
repair.
Problem:
When replacing a glass cooktop element, there is a possibility that the element
ordered and the one received have different part numbers and are configured
differently due to a substitution.
Cause:
Having a substitute part number, there is a possibility the element will have a
different terminal configuration on the limiter. These differing terminals may
cause the element to fail to power up if wired incorrectly.
Solution:
There are three configurations in use here. The important thing to remember, as
you will see in the diagram below, is that the hot surface light circuitry on each of
these limiters has an open circuit and that the power feeding the element has a
closed circuit. Be sure to correctly identify the configuration on the part you have
received.
Page 95
Hot surface light circuitry
Figure 1. The vertical position of terminals "1b" and "2b"
are one on top of the other terminal
Figure 2. The vertical position of terminals "S" and "H" are
one terminal on top of the other
Figure 3. The horizontal position of terminals "1b" and "2b"
are one terminal across from the other terminal
NOTE: The hot surface light wires can be connected to
either of these terminals.
Page 96
Power supply circuitry
Single element: one power line can be connected to terminal
"2a" as in figure 1 and 3, or to terminal "2" as shown in figure 2.
The other power supply line is connected directly to the element
(Single position) as shown in Figures 1, 2, and 3.
Dual (expandable) element: one power supply line comes in
terminal "2a" as shown in Figures 1 and 3 or to terminal "2" as
shown in Figure 2
The "Inner" power line comes to the closest terminal (Inner) to
the limiter as shown in Figures 1, 2 and 3
The "Outer" power line comes to the terminal the farthest away
(Outer) from the limiter as shown in Figures 1, 2 and 3
Page 97
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-431
MARCH 2006
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
DIVISION 22
KENMORE
C970
TIGHT HALF-RACK IN KEMMORE
GAS & ELECTRIC RANGES
MODELS:
970-33942 970-33943 970-69828 970-69823
Page 98
CONDITION:
Porcelain half-rack is not sliding in and out easily, causing it to rub against the oven
liner. The potential for this was caused if the rack width fell out of tolerance to the high
side.
CORRECTION:
The porcelain half rack has been re-tooled so that the “flat” portion is no longer present.
Please re-order part 22C970316425601
ORIGINAL RACK
RE-TOOLED RACK
Page 99
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
CALL CODE 10 for site
41 for shop
MERCHANDISE CODE:
R.T 22-432
MARCH 2006
DIVISION 22
C970
KENMORE
30” Free-standing Range Glass Control Panel falling Out of
Place
Below models, all serial numbers affected
C970-688021 C970-688022 C970-688031
C970-688041 C970-688042 C970-688081
C970-688092
C970-688032
C970-688082
C970-688033
C970-688091
CONDITION: Glass Control Panel falling out of its original position.
CORRECTION: Remove the old adhesive tape and clean the surface with a
fresh razor blade and alcohol. Install the new two sided adhesive tape as shown
in the below pictorial.
Part number of the new two sided tape is: 22C970732183120 (Order a
quantity of 5)
Make sure to put pressure on the glass panel for a minimum of 15 seconds so
the tape can reach full adhesion.
Page 100
Page 101
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
R.T Sears numbering system
RT22-451
Date: to be filled out by Sears.
JUNE 2006
34220G
CALL CODE
DIVISION 22
MERCHANDISE CODE:
FRIGIDAIRE
SOURCE C970
Beeping Sound in Control Panel Area on 30” Free-Standing Ranges
with Mini Oven
Models: CPLEFM99EC
CPLEFM97DB
CPLEFM97DS
Problem: Beeping sound coming from the control panel area with no fault code
displayed in the EOC. The consumer can set the oven lock out feature and the
beeping will stop.
Cause: Possible open or shorted mini oven sensor/probe circuit or mini oven
control.
Solution: The mini oven control will beep constantly when it detects a fault
condition in the temperature sensor/probe circuit. This may be caused by a
runaway heat condition, open or shorted temperature sensor/probe, or faulty
sensor/probe connection/harness.
Page 102
The technician should test the temperature/sensor probe circuit by disconnecting
the P3 connector at the mini oven control board and then measure the resistance
between the two purple wires. The resistance of the mini oven temperature
sensor/probe should read the same as that of the main temperature sensor/probe.
If the sensor/probe circuit and harness are good, then replace the mini oven
control board.
CLAUDE BABINEAU – DEPARTMENT 731A
CHRIS BURNELL-DEPARTMENT 731A
Order parts from Div 22 C970
Page 103
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
R.T 22-453
JULY 2006.
JOB CODE: 93240C
CALL CODE
DIVISION 22
MERCHANDISE CODE:
C970
Page 104
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE:
78342K
FRONT FRAME
CALL CODE
AS REQUIRED
R.T 22-454
JULY 2006.
DIVISION 22
C970
Page 105
Page 106
Page 107
DEPT. 731A
REPAIR TIP
Service Branch Manager
Assistant Service Branch Manager
Call Centre Manager
Education Leader
JOB CODE: 36820K
LIMIT SENSOR SWITCH
(OVEN)
CALL CODE AS REQUIRED
R.T 22-456
AUGUST 2006.
DIVISION 22
FRIGIDAIRE/KENMORE
C970
FAULT CODE “30”
CLAUDE BABINEAU – DEPARTMENT 731A
CHRIS BURNELL-DEPARTMENT 731A
Page 108
Page 109
TROUBLESHOOTING FRIGIDAIRE RANGES OR OVENS
WITH ELECTRONIC OVEN CONTROLS (EOC)
When an oven with an electronic control fails, it usually signals the failure with an “F” code. These
“F” codes are considered by many people to be an indicator as to positively which part in the circuit
has failed (“F1” a defective control, “F3” a defective oven probe, and so on). To the embarrassment of
many servicemen who have believed this, they have installed the indicated part only to find it did not
correct the problem.
To troubleshoot an oven with an electronic oven control that is not operating:
1.
Make sure electrical power is being supply to the control.
2.
Disconnect power for 30 seconds. If fault returns when power is reconnected continue with the
following steps.
3.
Go to the back of the control and disconnect the multi-pin plug.
4.
Check the wiring diagram to determine which two pins in the plug (not on the EOC) are connected to the oven sensor.
5.
With an Ohmmeter check the resistance between the two pins in the plug that are connected
to the sensor. At room temperature:
STEP 1: If the meter reads below 900 Ohms or above 1200 Ohms, remove the sensor from the
oven and check it for resistance. If the resistance of the sensor is the same as reading at the plug, the
sensor is defective. If the resistance of the sensor reads between 900 & 1200, the wiring between the
control and the sensor is defective.
STEP 2: If the meter reads between 900 Ohms & 1200 Ohms check the resistance between one
of the pins going to the sensor and chassis. If the meter reads infinity go to step 3. If the meter shows
continuity, remove the sensor and check from one of its pins to the case of the sensor. If the meter
reads continuity, the sensor is defective. If the meter reads infinity, the wiring between the control and
the sensor is shorted to chassis of the range.
STEP 3: From the wiring diagram, determine which 3 wires if automatic lock or which 2 wires if
manual lock, in the plug is from the door lock switch or switches. From the diagram determine which
of the switches are open or closed when the door in the unlocked position. With an Ohmmeter check
to see if the switch that is shown open is open and the switch that is shown closed is closed by checking the proper pins in the plug.
6.
If the above checks test good and the relay on the board for the selected function is not closing
replace the control.
IMPORTANT: If the oven problem is intermittent you must do the above test when the oven is malfunctioning.
RTD SCALE
Page 110
TEMPERATURE °F
RESISTANCE Ω
32 ± 1.9
1000 ± 4.0
75 ± 2.5
1091 ± 5.3
250 ± 4.4
1453 ± 8.9
350 ± 5.4
1654 ± 10.8
450 ± 6.9
1852 ± 13.5
550 ± 8.2
2047 ± 15.8
650 ± 13.6
2237 ± 18.5
900 ± 13.6
2697 ± 24.4
DISPLAYED FAULT CONDITIONS
IMPORTANT NOTE: Not all EOC’s will display every fault code listed. Some of the F-codes are found
only on older products. For example: F3 on current models can be an open or shorted probe and
they will not display an F4, but on some older models F3 indicates an open probe and F4 indicates a
shorted probe.
F1
Control Failure
Shorted keypad. Internal checksum may have corrupted control relay shorted or bad probe.
Check probe and probe wiring and replace if bad. Power off for 30 seconds. If fault returns replace
control
F2
Oven temperature above specifications:
The oven temp has risen above 665 degrees F and the oven door is not locked or : the oven temp
has risen above 965 degrees F with the door locked.
TEST: Door latch switch or switches; oven sensor (RTD); Electronic oven control (EOC)
F3
The RTD is open/shorted
Check for open wiring connections between EOC and RTD. Check resistance of RTD using resistance table. If resistance test is correct and wiring is good to board replace EOC.
F4
Shorted oven sensor (RTD)
Check for shorted wiring between EOC and RTD. Check resistance of RTD using resistance table. If
resistance test is correct and wiring is good replace EOC.
F5
The watchdog circuit is active when it should be disabled.
The microprocessor checked for operation of EOC relay after selection of Bake, Broil, or Clean operation and relay failed test. Check for shorted keypad or pushbuttons binding in glass and stuck. If not
replace EOC.
F6
No 60 Hz base
Time base is required for time controlled cycling. Replace EOC.
F7
Lock motor relay watchdog circuit active when it should be disabled.
The microprocessor checked for operation of the EOC lock relay after selection, and the relay failed
the test. Replace EOC
F8/F9
Lock motor switches improperly positioned. The microprocessor has found the lock motor switches to be out of sequence or shorted. Test switches and if found to be good and in proper sequence
then replace EOC.
Page 111
On freestanding gas and electric ranges manufactured beginning with the serial number date code
VF426 many of the EOC’s will have expanded three digit fault codes. These codes may also appear
in new replacement EOC’s for ranges built prior to this date. Below is a list of possible fault codes
that might appear in the EOC display window. The original two digit fault codes appear in the shaded
boxes followed by the replacement three digit codes.
EOC Failure / Fault Codes
For each Fault code there is a listing of the likely failure condition or cause, as well as suggested
corrective actions to be taken. Not all fault codes will appear in every model but the fault codes are
universal and have the same meaning regardless of the model that is being serviced
Note: Fault codes are not a foolproof system. Never assume that a part has failed based on a displayed
fault code. An example would be if the EOC is displaying F30 (open sensor), the failure could be caused
by a loose connection or faulty wire harness between the EOC and sensor or the sensor could simply
be unplugged.
FAULT CODE
LIKELY FAILURE CONDITION/CAUSE
F10 Runaway Temperature.
F11
F1
SUGGESTED CORRECTIVE ACTION
1. (F10 only) Check RTD Sensor Probe & replace if necessary.
If oven is overheating, disconnect power. If oven continues to
overheat when the power is reapplied, replace EOC. Severe
overheating may require the entire oven to be replaced should
damage be extensive.
Shorted Keypad.
F12 Bad Micro Identification.
F13 Bad EEPROM Identification/Checksum error.
2. (F11, 12 & 13) Disconnect power, wait 30 seconds and reapply
power. If fault returns upon power-up, replace EOC.
F14 Display tail missing/not connected
3. (F14 only) Re-seat the P12 ribbon connector tail. If fault returns replace EOC (first action); Touch Panel (second action)
F20 Communication failure between EOC and ESEC
system.
1. Test harness/connections P4 (EOC) & P11 (Surface element
control board).
2. If harness checks O.K. failure can be caused by faulty UIB,
surface element control board, or EOC.
F26 Communication failure with mini oven control.
Check harness and connectors from the EOC to mini oven
control board. Check for 15vdc to mini oven control (red & gray
wires). If harness and voltage are good replace mini oven control. If fault returns replace EOC.
F30 Open probe connection.
1. (F30 or F31) Check resistance at room temperature & compare to RTD Sensor resistance chart. If resistance does not
match the RTD chart replace RTD Sensor Probe. Check Sensor
wiring harness between EOC & Sensor Probe connector.
F3
F31 Shorted Probe connection
2. (F30 or F31) Check resistance at room temperature, if less
than 500 ohms, replace RTD Sensor Probe. Check for shorted
Sensor Probe harness between EOC & Probe connector.
F40 Cooktop Lockout error.
1. (F40 or F41) Check the wiring.
F41
2. (F40 or F41) Replace the Cooktop Lockout Control Board.
3. (F40 or F41) Replace EOC.
F90 Maximum oven door unlock time exceeded.
F91 Maximum oven door unlock attempts exceeded.
F9
F92 Maximum oven door open time exceeded.
F93 Maximum oven door lock time exceeded.
F94 Maximum oven door lock attempts exceeded.
Page 112
1. (F90, 91, 92, 93 & 94) Check the wiring between EOC & Lock
Motor Micro Switch.
2. (F90, 91, 92, 93 & 94) Replace the Motor Door Latch assembly if necessary.
3. (F90, 91, 92, 93 & 94) Check for binding of the Latch Cam,
Lock Motor Rod & Lock Motor Cam.
4. (F90, 91, 92, 93 & 94) Check to see if Lock Motor Coil is open.
If open, replace Lock Motor Assembly.
5. (F90, 91, 92, 93 & 94) Lock Motor continuously runs - if Micro
Switch is open, replace Lock Motor Assembly.
6. (F92, 93 & 94) Check oven door Light Switch - if open, replace
Switch.
7. If all situations above do not solve problem, replace EOC.
Introduction To Induction Cooking
How Induction Cooking Works
Induction cooking uses high frequency magnetic energy to heat the cooking utensil when it is placed
over the induction coil. The induction fields have no affect on non magnetic surfaces such as paper,
plastic, or non ferrous metals like aluminum, copper etc.
An induction cooking system requires two key
components to operate.
The first component is the induction coil or element. This coil generates the magnetic induction
field needed for induction cooking.
The second key component is the cooking utensil
or pan with a bottom constructed of material that
will attract a magnet.
If a magnet will not stick to the bottom of the pan it
can not be used for induction cooking.
When the proper type of pan is placed over the
induction coil and the coil is energized it generates
a field of magnetic waves that cause the bottom of
the pan to heat.
Induction cooking is highly efficient since the energy created by the induction fields is not wasted
by heating the glass and surrounding area of the
cooktop surface.
Due to this increased efficiency the contents of the
pan are heated more quickly than with gas burners or traditional radiant electric and coil elements.
Since the induction fields heat only into the cooking utensil the surrounding surface remains cooler
than with traditional cooktops.
Page 113
SELECTING PROPER COOKWARE
Determining Pan Size
When selecting a pan to use for induction cooking it is important to know the correct size of the pan
in order to determine the proper cooking zone to be used. The size of the magnetic portion of the pan
bottom has a direct effect on the cooking performance and efficiency of the cooking zone. Pan design
and construction vary widely as can be seen by the examples given below.
The following illustrations show some of the variations found in the construction of pan bottoms.
Fig. A
The overall diameter of this pan is 9 inches if
measured at the top portion. The flat magnetic
portion of the bottom (shaded in gray) is only 7
inches in diameter. This pan would be considered to be a 7 inch pan and should be used on a
cooking zone appropriate for this size.
Fig. B
The bottom of this pan is a non magnetic alloy
with an encapsulated inner core of magnetic material. The inner magnetic core is 1 inch smaller
than the outer dimension of the flat pan bottom.
This pan will have different cooking characteristics than the pan in Fig. A. The effective cooking
diameter of this pan is 6 inches.
Fig. C.
This pan has a bottom of non magnetic alloy
with a different shaped encapsulated inner magnetic core. The illustration shows that the core
is thinner near the outer perimeter of the pan
bottom and increases in thickness as it nears
the center of the pan. This type of pan will have
different cooking characteristics than a pan with
a uniform core thickness.
Page 114
Fig. A
Fig. B
Fig. C
Inspecting Pan Bottom
For best results with an induction cooktop the pan bottom should be as flat as possible with no deep
grooves or ridges on the bottom surface. Pans that are not flat or that have grooves or ridges on the
bottom will not be as efficient as smooth, flat bottomed pans.
To see if the pan is flat place a ruler or
similar straight edge against the bottom of
the pan.
A pan that is perfectly flat will have no visible
space between the ruler and the bottom of
the pan.
If the cookware is severely warped or bowed
it may not function on the induction cooktop.
Cookware in this condition may not activate
the pot detection feature of the cooking
zone.
Page 115
Basic Operation
There are four basic modes of operation that the control can be in:
• Standby – Line voltage is applied. No cooking zones are activated. No displays are
illuminated with the exceptions of “hot zone” indication, or timer count down in progress.
• Ready – The cook top main power is turned on and awaiting a function key press.
• In Use – At least one of the cooking zones is in use.
• Locked – All displays are off with the exception of the “Locked” LED. No functions are
available until the unlock sequence is done.
Cook-top POWER On/Off
To turn ON the cook top, the unit must be in the
Standby mode. Press the POWER button for 3
seconds. The Power On LED above the POWER
button will illuminate. A short beep will sound and
the control will be in the Ready mode. The cook
top will be ready to accept another key press to
activate a zone or the timer. If no keys are pressed
within 10 seconds, the control will automatically
revert back to the Standby mode.
To turn OFF the cook top, if the unit is in Ready or In Use mode, press the POWER button for 3
seconds. The control will de-activate all cooking zones, and turn off all displays and a short beep will
sound.
Activating a Cooking Zone
If the control is in the Ready mode or the In Use mode, a
cooking zone may be activated. Each cooking zone control
sections has a digit display, a DOWN key, an UP key, and
an ON/OFF key. To turn ON a zone, press the Zone ON/
OFF key for the desired zone. The digit display for that zone
will show “0” (Fig A) . If the Timer was counting down, the
timer will continue to operate and display the time remaining. Press either the Zone UP key or the Zone DOWN key to
activate zone.
Fig. A
If the UP key is pressed and released, a “P” will be displayed
in the digit display to indicate “Power Boost” (Fig B).
If the DOWN key is pressed and released, then the “1” digit
will be displayed (Fig C). If no other keys are pressed in that
cooking zone, after 5 seconds, the control will activate the
zone to the indicated power level.
Fig. B
If a different power level is desired, pressing the UP or
DOWN keys are used to select an intermediate power level.
Pressing and releasing the UP or DOWN keys will increment, or decrement the power level by one step with each
key press. A beep will sound with each key press. When
the desired power level is displayed, and no further keys are
pressed in that cooking zone for 5 seconds, the zone will
start heating.
Page 116
Fig. C
Basic Operation
If the Zone ON/OFF key is pressed, but no UP or DOWN keys are pressed for a period of 5 seconds,
then the control will revert back to Ready or Active mode without activating the zone. If the control
was in the Ready mode, the zone digit display will be lit with a solid “0”. If the control was in the In
Use mode, the zone digit display will turn off.
If the UP or DOWN buttons are pressed and held for a period of 2 seconds, the control will
automatically increment or decrement (slew) the displayed power level digit at a rate of 2 Hz. When
the highest power level is reached, and the UP key is pressed, the control will stop changing the digit
display. Likewise, if the lowest power level is reached, and the DOWN key is pressed, the control will
stop changing the digit display. The control should not beep while slewing the power level.
When a cooking zone activates, the respective zone-active LED will illuminate (above the zone
power button).
For additional information on proper operation, care and maintenance of the cooktop refer to the
owners guide.
Cooking Power Levels
The cooking power levels are indicated in the table below.
Displayed Power Level
L*
0
1
2
2.
3
3.
4
Power % (By Time)
2.5
0
3
5.5
8
Notes
* Accessed via the Keep Warm Button
4.
5
5.
6
6.
7
8
9
P**
10.5 13 15.5 18 21 25 31 38 45 64 100 123-133
** Power Boost Mode
Touch Control Information
The Touch Control works on the basis of the infrared principle, i.e. a signal is transmitted with a
transmitter which is then reflected by the finger and received by the touch control board.
If the touch control is not properly touching the under side of the glass, the signal strength is much
weaker and the buttons may not respond. Always ensure that the touch boards are properly positioned
and mounted.
Proper Use Of Touch Controls
The recommended way to use the touch pads on the
cooktop is shown in Fig. 16A. Be sure that your finger
is placed in the center of the touch pad as shown. If the
finger is not placed on the center of a pad, the cooktop
may not respond to the selection made. Lightly contact the
pad with the flat part of your entire fingertip. Do not just
use the narrow end of your fingertip.
Fig. 16A
Page 117
Component Access and Service Procedures
WARNING
To gain access to the various component parts of the cooktop assembly it must be uninstalled from
the cabinet and counter top. Depending on the location of the power supply junction box it may also
be necessary to disconnect the cooktop power flex cable from the junction box.
Remove the screws securing the cooktop to the mounting brackets and lift the cooktop assembly out
of the cut out in the counter. Place the cooktop assembly on a stable protected work surface. Use
wooden blocks or other suitable material as spacers to support the cooktop assembly from below and
avoid pressure on the power cable strain relief.
Removing Cooktop Glass
Begin disassembly by removing the five
screws indicated by the arrows in the photo
(Fig 17A) and romove the vent deflector at
the front edge of the cooktop.
Remove the remaining screws that secure the
cooktop glass and frame to the burner box
(Fig 17B). Carefully lift the cooktop glass and
frame away from the assembly.
Fig. 17A
Do Not Remove
NOTE: It is not necessary to remove the
screws that secure the plastic spacers.
Remove Screws
With the glass top and frame removed the
induction coils, touch controls, and insulation
panel are accessible for service. (Fig.17C)
Fig. 17B
Induction Coil
Use care when handling the induction coils
and insulation panel to prevent damage.
! CAUTION !
Insulation
Panel
When handling or servicing electronic parts
follow proper procedures to avoid component
damage due to static discharge
Fig.17C
Page 118
Left cook zone
touch control
Center touch control
Right cook zone
touch control
Component Access and Service Procedures
Removing Touch Control Boards
Unplug the center wire harness connector on the
Center Wire Harness
main touch control board (Fig. 18A). There are two
Connector
identical edge connections on the board. Either one
can be used.
With the center harness disconnected the main
touch control board, left and right cook zone touch
control boards can be lifted off their locator pins and
removed from the cooktop assembly.
The Left and Right cooking zone touch control
Fig.18A
boards are identical. The three touch control boards
and wires are replaced as separate components.
Touch Control Board Wiring
The chart below illustrates the wiring connections between the Cook Zone controls and the Main
Power Control. Note that on the main power control connectors X4 & X5 are identical. Either of
these can be used to connect the cable from the filter board. Edge connector X3 is not used.
Cable from Filter Board
to Edge Connector
X4
or X5
Edge Connector X3
(Not Used)
Main Power Control
Right Cook
Zone Control
Left Cook
Zone Control
Removing Induction Coils
Using a # 25 torx screwdriver loosen the screw
terminals on the power board and remove the wires
to the induction coil. (Fig. 18B)
The terminals are forked and can be removed
without completely removing the screw.
With the induction coil wires removed from the screw
terminals the induction coil temperature sensor
(RTD) connector can be accessed and unplugged
from the induction power board. (Fig. 18C)
The RTD connector plug is released by pressing
inward on the tab. (Fig. 18D)
Fig. 18B
Push In
On Tab
Fig.18C
Page 119
Fig. 18D
Component Access and Service Procedures
Fig. 19A shows a complete induction coil assembly.
Temperature
Sensor Harness
To test the coil circuit use an ohm meter to check
plug
for continuity between the two forked terminal
connectors. The coil should have less than 1 ohm of
resistance.
Each induction coil assembly has a temperature
sensor (RTD) as part of the assembly. The RTD
Temperature
should measure approximately 1000 ohms of
Sensor (RTD)
resistance at room temperature. The RTD monitors
Fig. 19A
the surface temperature of the cooking zone and
relays this information to the controls. If the surface
temperature is above 65°C (149°F) the hot surface indicator “H” will be displayed in the cook zone
control display when the cook zone is not in use. If the control detects surface temperatures above
240°C (464°F) it will turn the cook zone off. This is intended to prevent damage to the cooktop and
cooking utensils in the event of an empty pan left on the cooktop or if a pan should boil dry. Whenever
this shutdown occurs the cook zone control may display “-” or have no display. After the surface cools
down sufficiently the cook zone control can be reactivated in the normal manner.
It should be noted that
the individual wires from
each induction coil have
no polarity and can be
connected to either of the
screw posts on the power
board for that specific cook
zone.
Induction Coil
Connection Diagram
Also notice the difference in
the wiring configuration of
the left side and right side
induction coils. On the left
side the rear coil connects
to the rear set of terminals
on the power board but on
the right side the rear coil
connects to the front set of
terminals. If the coils are
not connected to the proper
terminal set the cook zones
for that side will not operate
and the control will display
the flashing “F” when the
zone is turned on.
Page 120
Front Edge of Cooktop
Component Access and Service Procedures
Removing The Coil Carrier
The photo in Fig. 20A shows the cooktop coil carrier
after the controls, induction coils and insulation pad
have been removed. To separate the coil carrier from
the filter board and power board housing remove the
ten screws indicated by the arrows in the photo.
When reinstalling these screws use care not to
overtighten and strip the receptacle in the power
board housing.
Fig. 20A
Main Power Components
With the coil carrier panel removed the induction
power components and surrounding insulation can be
accessed. Remove the three pieces of insulation surrounding the power component housing (Fig. 20B).
Remove Insulation
Fig. 20B
From this point either of the induction power
generator boards can be removed or replaced as
well as the filter board, cooling fan, heat sink thermal
cutout and connecting wires and cables. The photo
below shows the Filter Board, Power Boards and
Fan as well as the routing of the various connecting cables and wires as they appear when mounted
in the housing.
NOTE: The illustration below may differ from later production components found in the field.
Page 121
Component Access and Service Procedures
Induction Generator Power Board
To remove and replace the power generator
boards begin by removing the heat sink thermal
cut out. Next remove the two metal clips that
clamp the heat sinks together. Gently pry the clip
off with a small screwdriver. (Fig. 21A)
To unplug the flat cable connector on the filter
board and the power generator board (Fig. 21B)
use the special cable removal tool.
Fig. 21A
The tool is packaged with
each power board and filter
board as well as with the
replacement cable.
Flat Cable
Connector
Cable Removal
Tool
Pull Up On
Tool
Fig. 21B
Grip the connector with the tool as shown in the
photo and pull up to release the connector (Fig
21C).
Fig. 21C
Unplug the Blue and Black wires from the power
generator board terminals X1 & X2. When
reconnecting these wires terminal polarity is not
important. Remove the two torx screws that mount
the board to the outer case. (Fig. 21D).
Lift out the induction power generator board. (Fig.
21E)
Torx
Screw
Black &
Blue wires
Torx
Screw
Fig. 21E
Page 122
Fig. 21D
Component Access and Service Procedures
Filter Board
To remove and replace the filter board it is
necessary to disconnect the power cable wires
and copper jumpers at the terminal block on
the underside of the board. If the cooktop is
disassembled the main power component housing
can be lifted up to access these wires (Fig 22A).
When reinstalling the power component housing
make sure that the air intake slits in the housing
are located over the cutout in the panel below.
Make sure that the cut out in the insulation board is
aligned with the cutout in the bottom panel.
Ensure that the copper jumbers are connected to
terminals 1-2 & 4-5 when reinstalling the filter board.
Once the power cable wires are disconnected from
the filter board, unplug the wires and cables from
the filter board to each of the induction generator
power boards, heat sink thermal cut out, and the
cooling fan. Remember to use the cable removal
tool described on page 21 to remove the flat ribbon
cable connector.
Release the locking tabs on the edge of the board
near the cooling fan. (Fig. 25B) The filter board can
now be removed from the housing.
When reconnecting the wires and cables make sure
that the cables go to the correct induction power
board. The polarity of the blue and black wires is not
important.
Fig. 22A
Terminal Block
Air Intake
Insulation Board
Cutout
Locking Tabs
Fig. 25B
Troubleshooting And Diagnosis
Whenever a failure or error code is encountered the power supply to the unit should be checked
before beginning disassembly. Verify proper voltage and orientation of the power supply wiring
connections.Turn off the power supply for thirty seconds and reset it to see if this will clear the error or
failure before attempting to replace any parts.
Refer to the installation instructions to ensure that the unit is properly installed. Verify that the unit is
being operated in accordance with the instructions found in the owners manual.
Error Codes
The electronic components in the induction cooktop have built in error codes to assist in the accurate
diagnosis and repair of the unit in the event of failure. The chart on page 23 provides a list of the error
code numbers as well as the likely cause and suggested corrective action.
When an error code is displayed the letter
“E” will be displayed in the cook zone
touch control boards and the error code
number will be displayed in the center
touch control timer window. See the
Error Code Display
example at right.
Page 123
Induction Cooktop Error Codes
Error Possible Cause or Condition
Suggested Corrective Action
2
3
4
LF zone control defective
key sensor
LF zone control defective
key sensor
LF zone control
key sensor defective
6
7
8
10
11
12
14
15
LR zone control defective
key sensor
LR zone control defective
key sensor
LR zone control
key sensor defective
RR zone control defective
key sensor
RR zone control defective
key sensor
RR zone control
key sensor defective
RF zone control defective
key sensor
RF zone control defective
key sensor
16
21
22
23
24
25
30
RF zone control
key sensor defective
Timer
key sensor defective
Timer
key sensor defective
Keep warm key sensor defective
Lock key sensor defective
Main power key sensor defective
Improper power supply (high voltage) or jumper
connections
Power Level Failure
Test cables and connections.
If they are good replace left
side touch control board.
Test cables and connections.
If they are good replace right
side touch control board.
Test cables and connections.
If they are good replace center
side touch control board.
Check power supply wiring and voltage. Check jumper locations.
31
Check wire harness (Blue & Black)
from filter board to power board.
Replace power board
Replace Filter board
32
Low voltage output from 12V supply on filter board
Replace filter board
33
Improper voltage output from filter board.
Replace filter board
34
Communication failure between filter board and power
1. Check harness and connections.
boards
2. Replace power board.
3. Replace filter board.
35
Improper power supply (low voltage) or jumper
Check power supply wiring and voltconnections
age. Check jumper locations.
36
Communication error between main touch control and filter
1. Check cable and connections
board.
2. Replace main touch control
3. Replace filter board
39
Touch control board software configuration does not match
Turn off power to unit for 10
the filter board. This code would only be seen after a new
seconds. If error returns replace the
touch board has been installed.
touch control board.
40
Communication failure between main touch control and filter 1. Check cable and connections
board.
2. Replace main touch control
3. Replace filter board
51
Element temperature sensor break (LF)
Check RTD connection to power
board. Test element RTD for approxi52
Element temperature sensor break (LR)
mately 1000 Ω at room temp. Replace
53
Element temperature sensor break (RR)
element if defective. Replace filter
54
Element temperature sensor break (RF)
board if RTD is good.
NOTE: If multiple changing error codes are displayed check for disconnected wires or cables .
Page 124
Additional failure conditions that may be encountered are described below.
Symptom or Failure
Pan does not heat up.
Control Display
Possible Cause or
Condition
Suggested Corrective Action
Normal operation
Pan too small for proper pan
detection and only works with
low power.
Use larger pan or this pan on a
smaller cooking zone. Refer to owners guide for proper pan selection.
Flashing “F” and pan
does not heat.
Pan not detected.
Check whether the pots or pans are
suitable for induction. Refer to owners guide for proper pan selection.
Induction Coil not correctly
connected or Induction Coil
open.
Check the coil wire terminal connections. Ensure that they are
properly connected and tightened.
Test continuity of coil (should be
less than 1Ω) .
Distance between coil and
glass ceramic too large.
Check whether the coil is properly
positioned and touching the glass
cooktop surface.
Individual buttons cannot be used or cannot
always be used.
None
Touch Control defect.
1. Follow instructions for proper use
of touch controls on page 16
2. Check wires and connectors.
3.Replace Touch Control.
Cooking power too low
or shuts down prematurely.
None
Auto Shut Off Activated
Cooktop will automatically shut off
after 18 hours of continuous use.
Restart cooktop in normal manner.
None
Fluids spilled or object lying on Clean up spills or remove objects.
control panel keypads.
Restart cooktop in normal manner.
-
Cookzone surface temperature above 240°C (464°F).
May be caused by boil dry or
empty pan on cook zone.
Remove Pan and allow cook zone
to cool.
Ventilation Slots Obstructed.
Clear vent openings
Unsuitable pots (bottom bent)
Follow owners guide for proper pan
selection
Distance between coil and
glass ceramic too large.
Check whether the glass ceramic
was pushed down when being
screwed in position and the coil has
been correctly
positioned.
Fan does not start.
1. Check the fan for foreign objects,
remove these where appropriate.
2. If necessary, replace fan.
3 Replace power generator board.
4 Replace Filter Board.
No Display .
No indicators light
when power is
applied.
Heat sink thermal cut out
open* or unplugged.
1. Verify proper incoming power
supply.
2. Check connection of heat sink
thermal cutout.
3. Test cut out for < 1 Ω resistance.
Replace if open.
“H“
Temperature sensor defect.
None or “ “ Seen in
Cook Zone display
Normal operation
No Operation / Dead
“H” in display when
cooking zone is cold and
switched off.
*If thermal cut out is open
check for proper operation of
cooling fan and possible vent
obstructions.
Page 125
1.Test Coil RTD for approx. 1KΩ at
room temperature. Replace coil if
resistance is incorrect.
2. Replace power generator board.
TM
KENMORE PRO WALL OVENS &
FREE STANDING RANGE
Page 126
SINGLE WALL OVEN & FS RANGE OVEN CONTROL
Control Button Features
READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become
familiar with the various features and functions of the oven as described below. Detailed instructions for each feature
and function follow later in this Use & Care Guide.
OVEN TEMPERATURE CONTROL
SELECTOR CONTROL KNOB- Use to select the Bread Proof,
KNOB— Use to select the Bread Proof,
Warm & Hold, Bake, Convection Bake, Convection Roast,
Warm & Hold, or the required Bake,
Broil or Clean Feature.
Convection Bake, Convection Roast, Broil
OVEN TEMPERATURE
or Clean Temperature.
BREAD PROOF— Used to set
INDICATOR — This
CLEAN—
the Bread Proof feature.
indicator shows the current
Used to select
temperature in the oven.
the SelfWARM & HOLD —
Cleaning
350
Used to set the Warm
cycle.
Off
250
450
& Hold feature.
an Off PBread
roo
Cle
BROIL—
f
Used to
F
select the
broil function.
200
500
55 0
Broil
Clean
m
Warold
&H
Warm &
Hold
400
Broil
300
3 50 40 0
45
CONVECTION CONVERT
Used to select the Convection
Convert feature.
PROBE
PAD— Used to
set the Probe
feature.
3 00
OVEN INTERIOR LIGHT
PAD— Used to turn oven
interior light ON and OFF.
TIMER PAD— Used
to set or cancel the
minute timer. The
minute timer does not
start or stop cooking.
0
CONVECTION
BAKE— Used to
select the Convection
Bake feature.
BAKE— Used
to select the
bake function.
25
0
500
200
CONVECTION
ROAST— Used
to select the
convection
roasting mode.
SCROLL
PADS—
Used to scroll
up or down
for many
functions.
CLOCK SET PAD— Used to
set the time of day.
Setting the Clock
The
button is used to set the clock. Until the clock is set, all the other oven functions will not be available. The clock may
be set for 12 or 24 hour time of day operation. The clock has been preset at the factory for the 12 hour operation. When the range
is first plugged in, or when the power supply to the appliance has been interrupted, the display will flash with "PF".
When PF flashes in the display, press the
button. No other button will stop the time from flashing.
To set the clock
1. Press the
button. The control will beep once and the time of day will appear in the display.
2. To set the clock to the current time of day, press the
or
button to increase or decrease the time of day in 1 minute
increments, or keep the
or
button pressed to increase or decrease the time of day in 10 minute increments.
3. Release the button when the desired time is reached. Wait 5 seconds and the change will be accepted.
Changing between 12 or 24 hour time of day display
1. Press and hold the
button for 6 seconds. The display will show either “12” (for 12 hour clock) or “24” (for 24 hour clock).
2. Press the
or
button to switch between the 12 and 24 hour time of day display.
3. Wait 6 seconds to accept the change.
Page 127
SECTION B - ELECTRONIC OVEN CONTROL GUIDE
Setting the Clock (cont’d)
Setting Continuous Bake or 12 Hour Energy Saving
The oven control has a factory preset built-in 12 Hour Energy Saving feature that will shut off the oven if the oven control is left on for
more than 11 hours and 59 minutes. The oven can be programmed to override this feature for Continuous Baking.
To set the control for Continuous Bake or 12 Hour Energy Saving features
1. Press and hold the
button for 6 seconds. The display will show either “12h” (for 12 hour maximum cooking time) or “-
-h” (for continuous cooking).
or
button to switch between the 12 hour and 24 hours continuous cooking mode.
2. Press the
3. Wait 6 seconds to accept the change.
Setting the Timer
The Timer serves as an extra timer in the kitchen that will beep when the set time has run out. It can be set in1 minute increments
up to 11:59 (11 hours, 59 minutes). It does not start or stop cooking. The Kitchen Timer feature can be used during any of the other
oven control functions, except the self-clean function.
To set the Kitchen Timer
1. Press the
button. The control will beep, the display will show "-- --" and the timer indicator light located on the
button will start flashing.
2. To set the timer, press the
or
button to increase or decrease the time in 1 minute increments, or keep the
or
button pressed to increase or decrease the time in 10 minute increments.
3. When the set time has run out,"End" will show in the display. The control will sound with 3 beeps every 5 seconds
until the
button is pressed.
To cancel the Kitchen Timer before the set time has run out
Press the
button. The display will return to the time of day.
Setting Oven Lockout Feature
The Oven Lockout feature automatically locks the oven door and prevents the Oven from being turned on. It does not disable the clock,
Kitchen Timer or the interior oven lights.
To activate the Oven Lockout feature
1. Press and hold the
for 3 seconds.
2. Allow 20 seconds for the door to lock. The
To deactivate the Oven Lockout feature:
1. Press and hold the
icon will flash while the door is locking and stay on once the door is locked.
for 3 seconds.
2. The icon will flash while the door is unlocking. Allow 20 seconds for the door to unlock.
After 20 seconds the icon will disappear in the display.
3 00
3 50 40 0
45
200
500
Setting Bake
0
0
25
Setting Oven Controls
an
Cle
Off
Br
Pro ead
of
Of
f
Page 128
Broil
m
Warold
&H
55 0
The oven can be set to bake at any temperature from 170° F to 550° F
(The sample shown is for 350°F).
Note that the convection fan will operate while the oven pre-heats.
To set the Bake Temperature to 350°F
1. Arrange interior oven racks, place food in oven and close oven door.
2. Turn the selector control knob to Bake (Figure 1).
Figure 2
Figure 1
3. Turn the temperature control knob to 350 (Figure 2).
The temperature will appear briefly in the oven control display. The display will beep indicating that the temperature
is set. Then the temperature will disappear from the display.
4. When baking is completed, turn the temperature and the selector control knobs to Off position.
NOTE: The temperature knob can be used to modify the baking temperature while the oven is in bake mode, but the
function knob cannot be changed to another function without turning it to Off first. An ERR code will appear in the
display if another function is selected without turning to Off.
NOTE: The control will beep three times if the mode and temperature do not match. The control will beep only once
if the mode and temperature do match. Ex:Bread Proof with temperature at 500° F (not possible, 3 beeps).
SECTION B - ELECTRONIC OVEN CONTROL GUIDE
Setting Oven Controls
Setting Convection Bake
Air
Use the Convection Bake feature when fast cooking is desired. The oven can be
circulation
during
programmed for Convection baking at any temperature between 170°F and
Convection
550°F. Convection baking uses a fan to circulate the oven's heat evenly and
Bake
continuously within the oven (See Figure 1). This improved heat distribution
allows for fast, even cooking and browning results at a lower temperature than
conventional bake. It also gives better baking results when using 2 or 3 racks at
Figure 1
the same time. Breads and pastries brown more evenly. Convection bake cooks
most foods faster and more evenly than conventional bake.
General Convection Bake Instructions
1. Adjust the cook time for desired doneness as needed. Time reductions will vary depending on the amount and type of
food to be cooked. Cookies and biscuits should be baked on pans with no sides or very low sides to allow heated air to
circulate around the food. Food baked on pans with a dark finish will cook faster.
2. Preheating is not necessary when cooking casseroles with Convection Bake.
3. When using Convection Bake with a single rack, place oven rack in position 8. If cooking on multiple racks, place the
oven racks in positions 3 and 12 (see page 7).
To set the oven to Convection Bake at 350°F
1. Arrange interior oven racks, place food in oven and close oven door.
2. Turn the selector control knob to Conv Bake (Figure 2). The convection fan
will start.
3. Turn the temperature control knob to 350 (Figure 3).
The temperature will appear briefly in the oven control display. The display
will beep indicating that the temperature is set. Then the temperature will
disappear from the display.
4. When baking is completed, turn the temperature and the selector control
knobs to Off position.
Benefits of Convection Bake:
—Some foods cook up to 30%
faster, saving time and energy.
—Multiple rack baking.
—No special pans or bakeware
needed.
3 00
3 50 40 0
45
200
500
Broil
m
Warold
&H
55 0
an
Cle
Off
Br
Pro ead
of
Off
Figure 3
0
3 00
3 50 40 0
45
0
25
Figure 2
200
500
an
Cle
Off
Br
Pro ead
of
Figure 4
Broil
m
Warold
&H
55 0
Of
f
To Set the oven to Convection Roast at 350°F
1. Arrange interior oven racks, place food in oven and close oven door.
2. Turn the selector control knob to Conv Roast (Figure 4). The convection fan
will start.
3. Turn the temperature control knob to 350 (Figure 5). The temperature will
appear briefly in the oven control display. The display will beep indicating
that the temperature is set. Then the temperature will disappear from the
display.
4. When baking is completed, turn the temperature and the selector control
knobs to Off position.
0
0
This method of cooking enables you to obtain the best results when roasting.
The oven can be programmed to convection roast at any temperature from 170°F
to 550°F. Remember to use tested recipes with times adjusted for convection
roasting when using the convection mode. Times may be reduced by as much as
30% when using the convection feature.
25
Setting Convection Roast
Figure 5
Setting Convection Convert
The appliance is equipped with a feature which will allow you to change from a normal baking recipe temperature to a
convection baking temperature without making any manual temperature adjustment; the controller will do it automatically.
The
pad controls the convection convert feature.
To change from a normal bake recipe to a convection bake recipe
When the convection bake mode is on, press
. This function will lower the oven temperature by 25°F less than the
control setting. When convection baking is completed turn the temperature and the selector control knobs to Off position.
Note: The oven temperature indicator will show a temperature 25°F lower than temperature control knob setting.
Page 129
SECTION B - ELECTRONIC OVEN CONTROL GUIDE
Setting Oven Controls
Using the Temperature Probe Feature
For many foods, especially roasts and poultry, testing the internal temperature is the best method to insure properly
cooked food. The Temperature Probe gets the exact temperature you desire without having to guess.
IMPORTANT:
1. Use only the probe supplied with your appliance; any other may result in damage to the probe or the appliance.
2. Handle the Temperature Probe carefully when inserting and removing it from the food and outlet.
3. Do not use tongs to pull the cable when inserting or removing the Probe. It could damage the Probe.
4. Defrost your food completely before inserting the Probe to avoid breaking it.
5. Never leave or store the Temperature Probe inside the oven when not in use.
6. To prevent the possibility of burns, carefully unplug the Temperature Probe using hot
pads.
Proper Temperature Probe Placement:
1. Always insert the probe so that the tip rests in the center of the thickest part of the meat.
Do not allow probe to touch bone, fat, gristle or pan.
2. For bone-in ham or lamb, insert the Probe into the center of the lowest large muscle or joint.
For dishes such as meat loaf or casseroles, insert the Probe into the center of the food. When
Figure 1
cooking fish, insert the Probe from just above the gill into the meatiest area, parallel to the backbone.
3. For whole poultry (chicken, turkey, etc.), insert the probe into the thickest part of the inner thigh from below and
parallel to the leg (see figure 1).
Setting the Oven When using the Temperature Probe:
1. Preheat the oven to the desired temperature.
2. Insert the Temperature Probe into the food (see Proper Temperature Probe Placement above).
3. After the oven has reached the desired temperature, place the food into the oven.
4. The oven will be hot, so wear an oven mitt and plug the Temperature Probe into its outlet in the oven. (The outlet is
located on the left front side of the oven cavity ceiling). Make sure it is pushed all the way into the outlet. Close the
oven door.
5. The oven control will detect if the probe is correctly plugged in and will illuminate PROBE in the display.
The display will start showing the actual meat temperature shortly after the probe is inserted.
6. A target temperature must be set to trigger the buzzer when the food is done cooking. Press the
the temperature. Adjust temperature to the desired setting using the
be accepted 5-8 seconds after it is entered.
or
button to enter
buttons. The temperature setting will
button can be pressed to change the display between “ACTUAL” and
7. At any time during the cooking, the
“PROBE”. The “ACTUAL” setting will give you the current temperature of the food. The “PROBE” setting will give you
the food target temperature and it can be changed at any time during the cooking (see above for explanations).
IMPORTANT: The probe can be damaged by very high temperature. To protect the probe against this damage, the oven
control will not allow you to start a self-clean or set a temperature higher than 450°F while the probe is connected.
Setting the Bread Proof Feature
To enable the Bread Proof function, both controls need to be turned to the Bread Proof option, as illustrated below.
Preparing Bread Dough In The Oven
Bread
Proof & War
Ho
l
0
55
35
00 450 5
00
0 4
Broil
Clea
n
Off
200 250 30
0
Page 130
f
Of
md
The oven has a Bread Proof feature that can be used to help
prepare bread dough. The recommended length of time to
keep bread dough in the oven is about 45-60 minutes. Be
sure however to follow the recipe’s recommended times. The
prepared bread dough should be placed in a large bowl since
the dough will nearly double in volume. Arrange the oven
rack in the lowest position. Place the bowl on the rack in the
oven and follow the Bread Proof Control setting instructions
as illustrated.
SECTION B - ELECTRONIC OVEN CONTROL GUIDE
Setting Oven Controls
Setting the Warm & Hold™ Feature
The Warm & Hold feature will maintain an oven temperature of 170°F, and will keep oven baked foods warm for serving for 3
hours after cooking has finished. The Warm & Hold feature may be used without any other cooking operations or can be used
after cooking has finished.
To set Warm & Hold
1. Arrange interior oven racks and place food in oven.
2. Turn both the selector and the temperature control knobs to Warm Hold position.
3. To turn the Warm & Hold OFF at any time, turn the temperature and the selector control knobs to Off position.
Setting Broil
When broiling, heat radiates downward from the oven broiler for even coverage. The Broil feature is preset to start broiling at
550°F; however, the Broil feature temperature may be set between 400°F and 550°F. This appliance includes a Searing Grill
for searing meats (Figure 3). The broil pan and broil pan insert used together allow dripping grease to drain and be kept away
from the high heat of the oven broiler. DO NOT use the broil pan without the insert (See Figure 1). DO NOT cover the broil
pan insert with foil. The exposed grease could catch fire.
Should an oven fire occur, leave the oven door closed and turn off the oven. If the fire continues, throw baking
soda on the fire or use a fire extinguisher. DO NOT put water or flour on the fire. Flour may be explosive and water can cause
a grease fire to spread and cause personal injury.
To set the oven to broil
1. Place the broiler pan insert on the broiler pan (Figure 1). Then place the food on the broiler
pan insert. DO NOT use the broiler pan without the insert. DO NOT cover the broiler insert
with foil. The exposed grease could ignite.
2. Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the
broiler pan directly under the broiler element. Make sure the oven door is in the broil stop
position (See Figure 2).
3. Turn both the selector and the temperature control knobs to the Broil position.
4. If a lower broil temperature is desired (minimum allowed broil temperature is 400°F), turn the
temperature control knob to the temperature desired.
5. Broil on one side until food is browned; turn and cook on the second side. Season and
serve. Note: Always pull the rack out to the stop position before turning or removing food.
7. To cancel broiling or if finished broiling, turn the selector and the temperature control knobs
to Off position.
Broiling Times and Searing Grill
Use the following table for approximate broiling times. Increase or decrease broiling times, or
move the broiling pan to a different rack position to suit for doneness. If the food you are broiling
is not listed in the table, follow the instructions provided in your cookbook and watch the item
Figure 1
closely. Use the Searing Grill for meats and steaks if desired. Place Searing Grill on top of Broiler
Pan and Insert before placing the meat. Be sure to pre-heat the Searing Grill using Broil for 10
minutes. Cook times should be reduced 1-2 minutes per side when cooking with the Searing Grill
for meats and steaks (See Figure 3).
NOTE: When in broiling mode, the high speed cooling fan will be in operation and may continue
for some minutes after broiling is finished.
Cle
a
55 0
Off
2 0 0 25
0
450 500
55
3
200
Clean
Off
250 3 00
0
35
arm
W Hold
40 0
il
Bro
0
&
00
3 50
Bread
Proof
Off
40 0 4 5
0
n
5
Broil
00
Wa
&Ho rm
ld
Pork Chops 3/4" thick
Chicken - Bone In
Chicken - Boneless
Fish
Shrimp
Hamburger 1" thick
12
12
12
11
12
12
11
12
11
550° F
550° F
550° F
450° F
450° F
500° F
550° F
550° F
550° F
6:00
7:00
8:00
20:00
8:00
13:00
5:00
9:00
10:00
4:00
5:00
6:00
10:00
6:00
n/a
n/a
7:00
8:00
Page 131
Rare
Medium
Well
Well
Well
Well
Well
Medium
Well
Bread
Proof
Steak 1" thick
Doneness
f
Of
Electric Range Broiling Table Recommendations
Food
Rack
Temp
Cook Time
Item
Position
Setting
1st side
2nd side
Broil Stop Position
Figure 2
Searing
Grill
Broil Pan
& insert
Figure 3
SECTION B - ELECTRONIC OVEN CONTROL GUIDE
Self-Cleaning
Self-Clean Cycle Time Length
If you are planning to use the oven directly after a self-clean cycle remember to allow
time for the oven to cool down and the oven door to unlock. This normally takes
about 1½ hour. So a self-clean cycle (3 hours) will actually take about 4½ hours to
complete. The time remaining for the self-clean cycle will be displayed in the oven
control display.
To set the controls for a Self-Cleaning cycle
1. Be sure the oven door is closed.
2. Turn both the selector and the temperature control knobs to Clean position.
3. As soon as the control is set, the motor driven oven door lock will begin to close
automatically. While the door is locking, the icon will flash and then will
remain visible for the entire self-clean cycle.
Note: Allow about 20 seconds for the oven door lock to close.
To avoid possible
burns use care when opening the
oven door after the Self-Cleaning
cycle. Stand to the side of the
oven when opening the door to
allow hot air or steam to escape.
DO NOT force the
oven door open. This can damage
the automatic door locking
system. Use caution and avoid
possible burns when opening the
door after the Self-Cleaning cycle
has completed. The oven may
still be VERY HOT.
When the Self-Clean Cycle is Completed
1. Turn the selector and the temperature control knobs back to Off position.
2. Once the oven has cooled down for approximately 1½ HOUR, the oven door can
then be opened. While the door is unlocking, the icon will flash and then will
disappear from the oven control display.
Stopping or Interrupting a Self-Cleaning Cycle
If it becomes necessary to stop or interrupt a self-cleaning cycle due to excessive
smoke or fire in the oven:
1. Turn the selector and the temperature control knobs to Off position.
2. The oven door can only be opened after the oven has cooled down for
approximately 1½ HOUR.
Adjusting Oven Temperature
The temperature in the oven has been pre-set at the factory. When first using the oven, be sure to follow recipe times and
temperatures. If you think the oven is cooking too hot or too cool for the temperature you select, you can adjust the actual
oven temperature to be more or less than what is displayed. Before adjusting, test a recipe by using a temperature setting
that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an
adjustment is needed.
To adjust the oven temperature
1. Press and hold the
button until “00” appears in the oven control display.
2. To increase the temperature use the
button to enter the desired change; and to decrease the temperature use the
button (a minus sign will appear in the display indicating the temperature is decreased).
3. Wait 5 seconds for the change to be accepted by the oven control.
Note: The oven temperature adjustments made with this feature will not change the Self-Clean or Broil temperature.
Once the temperature has been changed, the temperature indicator will still display the value set from the
temperature knob but the actual temperature in the oven will be higher or lower.
Page 132
WALL OVEN & FS RANGE SERVICE DATA SHEET
SERVICE DATA SHEET
Electric Wall Oven with ES575A Electronic Oven Control
NOTICE
°
This service data sheet is intended for use by persons having electrical and mechanical training and a level of
knowledge of these subjects generally considered acceptable in the appliance repair trade. The manufacturer
cannot be responsible, nor assume any liability, for injury or damage of any kind arising from the use of
this data sheet.
SAFE SERVICING PRACTICES
To avoid the possibility of personal injury and/or property damage, it is important that safe servicing practices be
.
observed.
The following are examples, but without limitation, of such practices.
1. Do not attempt a product repair if you have any doubts as to your ability to complete it in a safe and satisfactory
manner.
2. Before servicing or moving an appliance, remove power cord from electric outlet, trip circuit breaker to OFF, or
remove fuse and turn off gas supply.
3. Never interfere with the proper installation of any safety device.
4. USE ONLY REPLACEMENT PARTS CATALOGED FOR THIS APPLIANCE. SUBSTITUTIONS MAY DEFEAT COMPLIANCE
WITH SAFETY STANDARDS SET FOR HOME APPLIANCES.
5. GROUNDING: The standard color coding for safety ground wires is GREEN OR GREEN WITH YELLOW STRIPES.
Ground leads are not to be used as current carrying conductors. IT IS EXTREMELY IMPORTANT THAT THE SERVICE
TECHNICIAN REESTABLISH ALL SAFETY GROUNDS PRIOR TO COMPLETION OF SERVICE. FAILURE TO DO SO
WILL CREATE A POTENTIAL HAZARD.
6. Prior to returning the product to service, ensure that:
• All electric connections are correct and secure.
• All electrical leads are properly dressed and secured away from sharp edges, high-temperature components,
and moving parts.
• All non-insulated electrical terminals, connectors, heaters, etc. are adequately spaced away from all metal
parts and panels.
• All safety grounds (both internal and external) are correctly and securely reassembled.
• All panels are properly and securely reassembled.
ELECTRONIC OVEN CONTROL
1. This self-cleaning controller offers Bake, Broil, Convection Bake and Convection Roasting modes, Bread Proof, Keep
Warm and Cleaning functions.
2. Convection operates with an element and a fan dedicated to convection.
3. This controller includes a display board, a relay board, a controller board, a variable convection board and a power
supply board(for double wall oven only).
400
450
an
Cle
500
Off
Br
Pro ead
of
Broil
Broil
Clean
55 0
45
Broil
300
450
500
Warm &
Hold
F
Broil
Clean
350
250
500
Warm &
Hold
F
an
Cle
Off
Br
Pro ead
of
500
0
25
25
45
500
Broil
Clean
200
200
0
Off
400
450
200
m
Warold
&H
m
Warold
&H
55 0
400
Broil
350
3 50 40 0
300
250
200
3 50 40 0
Br
Pro ead
of
3 00
Off
0
an
Cle
25
0
500
200
Off
3 00
F
m
Warold
&H
Warm &
Hold
55 0
350
250
200
0
300
Off
0
3 00
3 50 40 0
45
NOTE: The controllers are not field repairable. Only temperature settings can be changed. See oven calibration.
Printed in the United States
Page 133
WALL OVEN & FS RANGE SERVICE DATA SHEET
ELECTRONIC DISPLAY BOARD
Electronic oven control display board
This display board serves for
the Kenmore Pro Freestanding
Range, Single Wall Oven and
Double Wall Oven.
J2
J1
P2
P1
J1- Display connection, from analog control board.
J2- Display connection, from analog control board.
P1- Keypad connection (keys)
P2- Keypad connection (LEDs)
ELECTRONIC DOUBLE WALL OVEN CONTROL
Electronic oven control relay board for double wall oven
P8
P10
P12
P2
P4 P18
J4
P6
J7
K2
K4 K6 K8
J11
K12 K13 K15 K17
J5
J6
P5
J10
K3 K5 K7
P7
P9
K1
P11
P3 P17
J2
K11 K14 K16
P1
K18
J3
This relay board serves to energize the upper and lower oven heating
elements, convection and door lock motors, cooling fan and oven lamp.
P1 - L2 Out, Upper Oven
P2 - L2 Out, Lower Oven
P3 - L2 In, Upper Oven
P4 - Not Used
P5 - L1, Upper Oven
P6 - L1, Lower Oven
P7 - Broil, Upper Oven
P8 - Broil, Lower Oven
P9 - Bake, Upper Oven
P10 - Bake, Lower Oven
P11 - Convection Element, Upper Oven
P12 - Convection Element, Lower Oven
P17 - Not Used
P18 - L2 In, Lower Oven
Relay Board Legend:
K1. Double Line Break - Upper Oven
K2. Double Line Break - Lower Oven
K3. Broil Relay - Upper Oven
K4. Broil Relay - Lower Oven
K5. Bake Relay - Upper Oven
K6. Bake Relay - Lower Oven
K7. Convection Element Relay - Upper
Oven
K8. Convection Element Relay - Lower
Oven
K11. Motor Door Latch - Upper Oven
K12. Motor Door Latch Relay - Lower
Oven
K13. Oven Light Relay - Lower Oven
K14. Oven Light Relay - Upper Oven
K15. Cooling Fan Relay Low Speed Lower Oven
K16. Cooling Fan Relay Low Speed Upper Oven
K17. Cooling Fan Relay High Speed Lower Oven
K18. Cooling Fan Relay High Speed Upper Oven
J2 - DC Power Output To Analog Control Board
J3 - AC Power Output(conv. fan, motor door latch, light,
cooling fan) For Upper Oven
J4 - AC Power Output(conv. fan, motor door latch, light,
cooling fan) For Lower Oven and Power Input(L1, Neutral)
J5 - Relay Control Inputs (bake and broil elements, light,
conv fan, motor door latch, DLB) For Upper Oven
J6 - Relay Control Inputs (cooling fan, conv element) For
Both Ovens
J7 - Relay Control Inputs (bake and broil elements, light,
conv fan, motor door latch, DLB) For Lower Oven
J10 - Convection Fan Control Output - Upper Oven
J11 - Convection Fan Control Output - Lower Oven
Page 134
WALL OVEN & FS RANGE SERVICE DATA SHEET
ELECTRONIC DOUBLE WALL OVEN CONTROL
Electronic Oven Analog Control Board
P2
J4
P14
J2
J5
P3
P8
J3
P10
J1
P15
P1
A - Temperature Selector for Lower Oven
B - Function Selector for Lower Oven
C - Temperature Selector for Upper Oven
D - Function Selector for Upper Oven
A
J1 - Display Connection To Display Board
J2 - Display Connection To Display Board
J3 - Relay Control Outputs (convection, broil and bake
elements, motor door latch, conv fan, DLB) For Upper
Oven
J4 - Relay Control Outputs (cooling fan) For Both Ovens
J5 - Relay Control Outputs (convection, broil and bake
elements, motor door latch, conv fan, DLB) For Upper
Oven
J6 - Potentiometers Connection - Lower Oven
J7 - Potentiometers Connection - Upper Oven
J7
J6
P12
P6
B
C
P1 - Micro Programming (not used)
P2 - Power Supply Input From Relay Board
P3 - Power Supply Input From Power Supply Board
P6 - Temperature Sensor Inputs (both ovens)
P8 - Door Switch and MDL Swith Input for Upper Oven
P10 - Door Switch and MDL Swith Input for Lower Oven
P12 - Meat Probe Input (upper oven only)
P14 - Temperature Gauge Control For Lower Oven
P15 - Temperature Gauge Control For Upper Oven
Electronic Power Supply Board
P1
P1 - Line Supply Input (120V)
P2 - Low Voltage Supply Output
P2
Electronic oven variable convection board for double wall oven.
P4
J2
D
This board control the power output of the convection fan.
J1 - Convection Fan Control Input - Upper Oven
J2 - Convection Fan Control Input - Lower Oven
P4 - Output To Convection Fan - Both Oven
J1
Page 135
WALL OVEN & FS RANGE SERVICE DATA SHEET
ELECTRONIC OVEN CONTROL : FREESTANDING RANGE / SINGLE WALL OVEN
Electronic oven control relay board.
J4
J5
J6
P1 - L2 Out
P3 - L2 In
P5 - L1
P7 - Broil Element
P9 - Bake Element
P11 - Convection Element
P17 - Not Used
J10
K3 K5 K7
P5
P7
P9
J2
K1
P11
P3 P17
K11 K14 K16
K18
J3
P1
Relay Board Legend:
K1. Double Line Break
K3. Broil Relay
K5. Bake Relay
K7. Convection Element Relay
K11. Motor Door Latch
K14. Oven Light Relay
K16. Cooling Fan Relay Low Speed
K18. Cooling Fan Relay High Speed
This relay board serves to energize the oven heating elements, convection and
door lock motors, cooling fan and oven lamp.
J2 - DC Power Output to Analog Control Board
J3 - AC Power Output (conv fan, motor door latch, light, cooling fan)
J4 - Power Input (L1, Neutral)
J5 - Relay Control Inputs (bake and broil elements, light, conv fan, motor door latch, DLB)
J6 - Relay Control Inputs (cooling fan, conv element)
J10 - Convection Fan Control Output
Electronic oven variable convection board.
This board control the power output of the convection fan.
P4
J1 - Convection Fan Control Input
P4 - Output To Convection Fan
J1
Electronic oven analog control board
P2
J4
J2
P8
J3
J1
P15
P1
P6
J7
P12
J1 - Display Connection To Display Board
J2 - Display Connection To Display Board
J3 - Relay Control Outputs (convection, broil and bake
elements, motor door latch, conv fan, DLB)
J4 - Relay Control Outputs (cooling fan)
J7 - Potentiometers Connection
A
Page 136
B
P1 - Micro Programming
(not used)
P2 - Power Supply Input
From Relay Board
P6 - Temperature Sensor
Inputs
P8 - Door Switch and
MDL Swith Input
P12 - Meat Probe Input
P15 - Temperature
Gauge Control
A - Temperature Selector
B - Function Selector
WALL OVEN & FS RANGE SERVICE DATA SHEET
CONVECTION MODE
The convection oven uses the addition of a fan and an element to heat and to move the air already in the oven. Moving
the heated air helps to destratify the heat and cause uniform heat distribution. Cooking times can be reduced by as
much as 30%. The air is drawn in through a fan shroud and the element located on the rear wall of the oven. It is
then discharged around the outer edges of this shroud. The air circulates around the food and then enters the shroud
again. As with conventional electric ranges, there is still an oven vent which discharges through the rear of the cooktop.
To set the control in convection mode, follow these steps:
1.Turn the selector knob to CONV. BAKE or CONV. ROAST.
2. Turn the temperature knob to the desired position.
The oven will automatically start and the fan will begin to run. To cancel the convection baking/roasting function, turn
both knobs to OFF position.
NOTE: The fan runs continuously while in the convection mode. The fan will stop if the door is opened while
convection baking/roasting. The convection element will stop operating if the door is opened.
FIRST RISE
It is normal to see a temperature overshoot in the
first rise of all modes when you monitor the temperature.
First rise overshoot
T°
set point
t (sec)
OVEN CALIBRATION
Set the electronic oven control for normal baking at 350°F. Obtain an average oven temperature after a minimum
of 5 cycles.
The oven calibration can be modified using the oven control display. Please refer to the Owner's Guide manual.
Note: Changing calibration affects all the cooking modes but not the clean and the broil modes.
OVEN ELEMENTS OPERATION
Baking mode
First rise (preheat): Bake element is on 25 seconds per minute. Broil element is on 15 seconds per minute.
Convection element is on 20 seconds per minute. The convection fan is on all the time but
it stops once the set temperature has been reached.
Normal baking:
The EOC will cycle through the bake element and broil element to maintain the set
temperature.
Broiling mode
Broil element is on for 60 seconds per minute.
Convection Bake modes
First rise (preheat): Bake element is on 20 seconds per minute. Broil element is on 20 seconds per minute.
Convection element is on 20 seconds per minute and convection fan is on all the time.
Convection baking: 3 elements (bake, broil, convection) will cycle and the fan is used all the time.
Convection Roast modes
First rise (preheat): Bake element is on 30 seconds per minute. Broil element is on 15 seconds per minute.
Convection element is on 15 seconds per minute and convection fan is on all the time.
Convection roast: 3 elements (bake, broil, convection) will cycle and the fan is used all the time.
Clean mode modes
Single and Double Wall Ovens :
First rise:
Bake element is on 8 seconds per 30 seconds. Broil element is on 18 seconds per 30 seconds.
Clean:
EOC will cycle between Bake and Broil elements to maintain the clean temperature.
Free-Standing Range :
First rise:
Bake element is on 30 seconds per minute. Broil element is on 30 seconds per minute.
Clean:
EOC will cycle between Bake and Broil elements to maintain the clean temperature.
NOTE: Self-cleaning cycle cannot be started if the other oven is in operation, and you cannot operate the second oven
if the other oven in on a self-cleaning cycle.
Page 137
WALL OVEN & FS RANGE SERVICE DATA SHEET
ELECTRONIC OVEN CONTROL (FAULT CODES)
ELECTRONIC OVEN CONTROL (EOC) FAULT CODE DESCRIPTIONS
Note: Generally speaking “F1X” implies a control failure, “F3X” an oven probe problem, and “F9X” a latch motor problem.
Failure Code/Condition/Cause
Suggested Corrective Action
F10
Control has sensed a potential runaway oven
condition. Control may have shorted relay, RTD
sensor probe may have a gone bad.
- Check RTD sensor probe and replace if necessary. If oven is
overheating, disconnect power. If oven continues to overheat
when power is reapplied, replace relay board and/or analog
control board. Severe overheating may require the entire
oven to be replaced, should damage be extensive.
F11
Shorted Key: a key has been detected as pressed
(for more than the debounce period) will be
considered a shorted key alarm and will terminate
all oven activity.
-
F13
Control's internal checksum may have become
corrupted.
- Press any key to clear the error.
Press any key to clear the error.
If fault returns, replace the keyboard.
If the problem persist, replace the analog control board.
If the problem persist, replace the display board.
- Disconnect power, wait 30 seconds and reapply power. If
fault returns upon power-up, replace analog control board.
F15
Controller self check failed.
- Replace the analog control board.
F16
Potentiometer failure.
- Check wiring from analog board to the potentiometer.
- Replace the potentiometer.
F30
Open RTD sensor probe/ wiring problem. Note:
EOC may initially display an "F10", thinking a
runaway condition exists.
Shorted RTD sensor probe / wiring problem.
- Check wiring in probe circuit for possible open condition.
- Check RTD resistance at room temperature (compare to
probe resistance chart). If resistance does not match the
chart, replace the RTD sensor probe.
- Let the oven cool down and restart the function.
- If the problem persist, replace the analog control board.
F31
Note: F30 or F31 is displayed when oven is in active
mode or an attempt to enter an active mode is
made.
F90
Door motor mechanism failure.
- Press any key to clear the error.
- If it does not eliminate the problem, turn off power for 30
seconds, then turn on power.
- Check wiring of Lock Motor, Lock Switch and Door Switch
circuits.
- Unplug the lock motor from the board and apply power (L1)
directly to the Lock Motor. If the motor does not rotate,
replace Lock Motor Assembly.
- Check Lock Switch for proper operation (do they open and
close, check with ohmmeter). The Lock Motor may be
powered as in above step to open and close Lock Switch. If
the Lock Switch is defective, replace Motor Lock Assembly.
- If all above steps fail to correct situation, replace the analog
control board and/or the relay board in the event of a motor
that does not rotate.
- If all the above steps fail to correct the situation, replace the
analog control board in the even of a motor that rotates
endlessly.
Page 138
WALL OVEN & FS RANGE SERVICE DATA SHEET
RTD SCALE
Temp. °F
32 ± 1.9
75 ± 2.5
250 ± 4.4
350 ± 5.4
450 ± 6.9
550 ± 8.2
650 ± 9.6
900 ± 13.6
ELECTRICAL RATING
Temp. °C Resistance (ohms)
0.0 ± 1.1
1000 ± 4.0
23.9 ± 1.4
1091 ± 5.3
121.1 ± 2.4
1453 ± 8.9
176.7 ± 3.0
1654 ± 10.8
232.2 ± 3.8
1852 ± 13.5
287.8 ± 4.6
2047 ± 15.8
343.3 ± 5.3
2237 ± 18.5
482.2 ± 7.6
2697 ± 24.4
Kw Rating
240/208 V
See
nameplate
Bake Element
Wattage
On Wall Ovens:
2200W/1653W
On Freestanding Range:
2500W/1879W
Broil Element
Wattage
4000W/3004W
Convection
2500W/1879W
Element Wattage
OVEN
TEMPERATURE
SENSOR
FREESTANDING RANGE / SINGLE WALL OVEN /
UPPER OVEN ON DOUBLE WALL OVEN CIRCUIT ANALYSIS MATRIX
On Variable Speed On Analog Control Board
On Relay Board
On Relay Board
Cooling
Cooling
Door Light Convection Board
ELEMENTS
DLB
Lock Motor
Door Switch L2 out Fan Low Fan High
Bake Broil Conv. Motor J3-6
Convection Fan
Switch
speed J3-7 speed J3-8
P1
P9
J3-5
P4-1 & P4-3
P7
P13
P8-1 & P8-5 P8-3 / P8-5
Bake
Keep Warm
Broil
Conv. Bake
Conv. Roast
Clean
Locking
Locked
Unlocking
Unlocked
Light
Door Open
Door Closed
X
X
Bread Proof
X
X
X
X
X
X*
X
X
X
X
X
X
X*
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
NO
NC
NC
NO
X
X
X
X
X
LOWER OVEN ON DOUBLE WALL OVEN CIRCUIT ANALYSIS MATRIX
On Variable Speed On Analog Control Board
On Relay Board
On Relay Board
Convection Board Lock Motor
Light
ELEMENTS
Cooling Cooling Fan
Door
DLB
Door Switch L2 out Fan Low High speed
Switch
Convection Fan
Bake Broil Conv. Motor J4-7
P10-1 & P10-6 P10-3 / P10-6 P2 speed J4-8
P4-5 & P4-3
J4-9
J4-6
P10
P8
P16
Bake
Keep Warm
Broil
Conv. Bake
Conv. Roast
Clean
Locking
Locked
Unlocking
Unlocked
Light
Door Open
Door Closed
X
X
Bread Proof
X
X
X
X
X
X*
X
X
X
X
X
X
X*
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
NO
NC
NC
NO
X
X
X
X
Relay will operate in this condition only
X
* Convection element and fan are used for the first rise of
temperature.
Page 139
WALL OVEN & FS RANGE SERVICE DATA SHEET
EXPLODED VIEW OF CONVECTION SYSTEM
CONVECTION FAN
MOTOR ASSEMBLY
MOUNTING PLATE
OVEN CAVITY
FLAT WASHER
FAN NUT
CONVECTION
ELEMENT
CONVECTION
FAN BLADE
CONVECTION
FAN COVER
FAN COVER
SCREWS
FAN BLADE
The fan blade is mounted in the rear of the unit and has a "D" shaped mounting hole. Only minimum clearance exists
between the oven back, fan blade, and fan shroud. Be careful not to bend blade when removing or installing.
Access to the fan blade is gained by removing the fan shroud, held in place by three screws, from the inside of the oven.
The fan blade is held in place with a hex nut that has left handed threads. When removing this nut, gently hold the
fan blade, and turn the nut clockwise. If one of the blades becomes deformed, it may be bent back into shape using
a flat surface as a reference.
A flat washer is located on the motor shaft between the snap ring on the shaft and the fan blade.
NOTE:If the fan blade is bent and motor vibrations increase, the noise made by the fan will be greater.
MOUNTING PLATE OVEN
The fan motor on the rear of the unit is mounted to the main back (with three screws). There is a mounting plate held
in place between the main back (with 2 screws) and the rear oven wall (with 2 screws). Should it be necessary to replace
the oven cavity, you must remove the 2 screws located inside the unit at the rear of the oven cavity.
COOLING FAN MOTOR
The 120 volt fan motor is located on the outside of the rear of the oven. The cooling fan has 2 speed options, which
are driven by the oven controller. The high speed mode is used on self-clean when the temperature gets over 575F.
The high speed is also used anytime the broil function is used. The cooling fan may remain at high speed after the
broil function is cancelled to allow better cooling of the oven. On double wall ovens, the blower in both ovens will start
when using one of the ovens in self-clean mode.
Page 140
WALL OVEN & FS RANGE SERVICE DATA SHEET
CONVECTION FAN MOTOR
The 120 volt fan motor is located on the outside of the rear of the oven.
The fan motor runs continuously while in the convection mode unless the door is opened. If the fan does not operate,
check the following:
• Display illuminated on the electronic control.
• Connections between the relay board (J10 upper/single oven, J11 lower oven) and the variable speed convection
board (J1 upper/single oven, J2 lower oven).
• Connection between the variable speed convection board (P4) and the fan.
• Verify voltage between P4-1 and P4-3 (upper/single oven) or P4-3 and P4-5 (lower oven) on the variable speed
convection board. It should give the following :
• 120V when the fan is OFF (when the other terminal of the conv. motor is connected to L1)
• Between 0V and 25V when the fan is ON.
• 120 Volts available at fan motor.
• Fan motor coil resistance 15.0 ohms ± 10%.
• Voltage input to fan relay coil during convection bake with door closed.
• Door/light switch.
MEAT PROBE RESISTANCE
Meat Probe Temperature VS Resistance Table
Temp. Celsius
Temp. Fahreinheit
Probe Resistance
25°C
50°C
80°C
100°C
77°F
122°F
176°F
212°F
49.478 Kohm +/- 7%
17.737 Kohm +/- 4.9%
6.107 Kohm +/- 3.3%
3.264 Kohm +/- 4.6%
Probe MTG Nut
Probe Receptacle
Meat Probe
OVEN DOOR REMOVAL AND REPLACEMENT
To Remove and Replace Oven Door
1. Open the door to the fully opened position.
2. Pull up the lock located on each hinge support toward front of range. You may have to apply a little upward
pressure on the lock to pull it up.
3. Grasp the door by the sides, pull the bottom of the door up and toward you to disengage the hinge supports.
Keep pulling the bottom of the door toward you while rotating the top of the door toward the appliance to
completely disengage the hinge levers.
4. Proceed in reverse to re-install the door. Make sure the hinge supports are fully engaged before unlocking the
door
Hinge Lever
Hinge Slot
Lock in normal position
Lock engaged for door removal
Page 141
Door removed from the oven
WALL OVEN & FS RANGE SERVICE DATA SHEET
TRUE HIDDEN BAKE ELEMENT REMOVAL - SINGLE AND DOUBLE WALL OVENS
Follow the steps below in order to replace the through
hidden bake element on a single wall oven and the lower
through hidden bake element of a double wall oven.
1. Remove the lower decorative trim (2 screws).
2. Using a pair of long nose pliers, remove the two cutter pins
which are holding the through hidden bake element service
panel in place (under the oven liner).
3. Disconnect the two bake element wires.
4. Slide the through hidden bake service panel and element out of
its operational emplacement.
Insulation Lower Shield
The steps below are to follow in order to replace a double
wall oven's upper through hidden bake element only.
Hidden Bake
Element
Insulation
Service Panel
5. Remove the center trim. You may use a flat screwdriver in order
to pull the center trim out.
6. Remove the door lock assembly.
7. Follow the same steps as for the single wall oven (2-4 above).
Locking Pin
Service Panel
TRUE HIDDEN BAKE ELEMENT REMOVAL - FREESTANDING RANGE
The steps below are to follow in order to replace through hidden bake element.
1. Disconnect power to the circuit breaker or fuse
box.
2. Remove the lower trim.
3. Remove the 2 screws which are holding the
service panel in place.
4. Place the service panel on the warmer drawer
element.
5. Disconnect the bake element and take out the
service panel.
6. Remove the 2 screws and the bracket which hold
the bake element.
7. Replace the bake element.
8. Fasten the bracket with the 2 screws.
9. Connect the bake element.
10. Insert the service panel into the opening under the
cavity. Make sure that the rear side of the service
panel enters the opening and the bake element
wires are inserted properly back in place.
11. Raise the service panel and fasten it with the 2
screws.
12. Put back the lower trim.
Lower Insulation
Shield
Bake Element
Bracket
Hidden Bake Element
Bake Element Box
Burner Box Insulation
Bake Element
Service Panel
Page 142
Locking Pin
WALL OVEN & FS RANGE SERVICE DATA SHEET
POTENTIOMETER CALIBRATION
A calibration procedure is required in the control to calibrate the analog inputs (potentiometers or knobs) and
analog temperature gauge.
This calibration procedure needs to be performed when any of these situations occur:
- The analog controller board is replaced
- A temperature selector potentiometer is replaced
- A temperature gauge is replaced.
If this procedure is not executed after changing one of the above parts the oven gauge and the oven will not
operate properly.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
Turn off power to the appliance.
Place all knobs to the OFF, or 12:00 position.
Turn power on to the applicance. The characters “PF” should be flashing on the display digits.
Enter factory test mode within the first 30 seconds after power-up by simultaneously pressing and holding the
Probe key and the Timer (Timer 2 in Double Wall Oben Application) keys.
Once the control enters factory test mode, all the display LED segments and key point LED’s will illuminate for
approximatively 5 seconds, then turn off.
Rotate the upper oven temperature selector knob to the 200F position exactly, or as close as visuably possible.
Align the tick marks between of the panel and the knob 200F position.
Enter the upper oven 200F calibration mode by pressing and holding the Upper Convection Convert
(Convection Convert for single cavity application) key for 3 seconds.
Once the mode is entered, the control will respond with a single acceptance beep, and the upper oven
analog gauge will be commanded to the approximate 200F position.
Using the slew UP and/or DOWN keys, activate the keys accordingly until the analog gauge or the needle of
the gauge is exactly lined up with the 200F tick mark.
Exit the 200F calibration mode by pressing any key, other than a slew (Up or Down) key.
Rotate the upper oven temperature selector knob to the 500F position exactly, or as close as visuably possible.
Align the tick marks between of the panel and the knob 500F position.
Enter the upper oven 500F calibration mode by pressing and holding the Upper Light key (Light for single
cavity application) key for 3 seconds.
Once the mode is entered, the control will respond with a single acceptance beep, and the upper oven
analog gauge will be commanded to the approximate 500 F position.
Using the slew UP and/or DOWN keys, activate the keys accordingly until the analog gauge or the needle of
the gauge is exactly lined up with the 500F tick mark.
Exit the 500F calibration mode by pressing any key, other than a slew key. The control will respond by
commanding the gauge to the same position as the amplitude control knob. The control will store the 500F
calibration information.
Calibration for the cavity can be verified by rotating the amplitude control knob between 170 and 550 F, the
gauge should follow approximately the position of the knob (the position of the gauge will be delayed slightly
from the position of the knob). If the control is not calibrated, the analog gauge will not operate properly
with normal cooking and clean operations.
If a double oven application, repeat steps 6 through 16 for the lower oven, by using the lower oven
temperature selector knob and entering the calibration 200F mode by pressing and holding the lower oven
Convection Convert key for 3 seconds. Enter the 500F calibration mode by pressing and holding the lower
oven Light key.
Once done with the procedure, exit the calibration mode by turning power off on the appliance.
Page 143
WALL OVEN & FS RANGE SERVICE DATA SHEET
DOOR LOCK MECHANISM
The appliance is equipped with an electronic oven control and has an auto locking door latch feature. When the
self clean cycle is programmed, the door is locked by a motor operated latch system. The interior of oven doesn't
need to heat up to 500°F/260°C before the door locks. However, until the temperature inside oven reaches 500°F/
260°C, the self-clean program can be canceled and door will unlock immediately. After oven reaches temperatures
over 500°F/260°C, the door will not unlock until temperature drops below 500°F/260°C.
If a problem appears and the door stays locked it is possible for the servicer to unlock the door without removing
the appliance from its place. Follow the steps below:
1. Trip the circuit breaker to OFF position.
2. Remove the 2 screws, which are fixing the oven door latch, located between the control panel and the oven door.
3. When the screws are removed it is possible to unlock the latch with a flat screwdriver, or one of the tools
supplied with the wall oven which are used to take off the oven from the cabinet. Insert the tool tip through the
slot on top of the oven door. During this step it's important to take care to not damage the appliance.
4. As soon as the latch is in the unlock position, you can open the
Motor Cooling
door.
Upper Air Channel
5. Replace the motor latch:
Door
Access Plate
Upper Oven:
Locking
1. To have access to the door latch assembly, remove the 3 screws
under the control panel which are fixing it.
2. Remove the electronic plate located on the access plate.
3. Remove the access plate located on the upper air channel by
removing the screw.
Safety
4. Replace the motor latch with a new one and reassemble in
opposite order and manner of removal.
Lower Oven:
1. Pull out the appliance approximately 4" from the cabinet.
2. Remove the 4 screws which are fixing the center trim and remove the
center trim by pulling it from both extremities.
3. Replace the motor latch by a new one and reassemble in opposite
order and manner of removal.
Page 144
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