Multitech MT5634MU User guide

Multitech MT5634MU User guide
User Guide
Model MT5634ZBA-USB
PN 88310001 Revision B
Copyright ©1998, by Multi-Tech Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written
permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore,
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Record of Revisions
Revision
Date
Description
A
8/1/98
Manual released.
B
3/3/00
Added software driver install procedure in Windows 2000 operating systems
and new AT commands.
Trademarks
MultiModemZBA, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.
IBM is a trademark of International Business Machines Corporation.
MNP and Microcom Network Protocol are trademarks of Microcom, Inc.
K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation.
Microsoft, Windows, Windows 2000, Windows 98, Windows 95, and Windows NT are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Notice
Though these modems are capable of 56K bps download performance, line impairments, public telephone
infrastructure and other external technological factors currently prevent maximum 56K bps connections.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A
(763) 785-3500 or (800) 328-9717
US.. Fax (763) 785-9874
Technical Support (800) 972-2439
Internet Address http://www.multitech.com
Contents
Chapter 1 - Introduction and Description
Introduction ................................................................................................................................................ 6
Product Description .................................................................................................................................... 6
Universal Serial Bus (USB) ........................................................................................................................ 6
What Can You Do with Your Modem? ........................................................................................................ 7
Features ..................................................................................................................................................... 7
Data ..................................................................................................................................................... 7
Fax ....................................................................................................................................................... 8
Required Equipment ............................................................................................................................ 8
Computer ............................................................................................................................................. 8
Telephone Line ..................................................................................................................................... 8
Communications Software ................................................................................................................... 8
Connections ............................................................................................................................................... 9
Connecting to the Computer (“USB”) ................................................................................................... 9
Connecting to the Telephone Line (“LINE”) .......................................................................................... 9
Connecting to a Telephone Set (“PHONE”) ......................................................................................... 9
Surge Protectors and Lightning ........................................................................................................... 9
Front Panel ............................................................................................................................................... 10
Technical Specifications ............................................................................................................................ 11
Chapter 2 - Installation
Unpacking ................................................................................................................................................
What You Will Need .................................................................................................................................
Safety Warning Telecom ..........................................................................................................................
Step 1: Assemble the Modem ..................................................................................................................
Step 2: Connect the Modem to Your System ...........................................................................................
USB Connection ................................................................................................................................
Line Connection .................................................................................................................................
Phone Connection .............................................................................................................................
Step 3: Install the Modem .........................................................................................................................
Installation in Windows 2000 .............................................................................................................
Installation in Windows 98 .................................................................................................................
Installation in Windows 95 .................................................................................................................
Removing Your Old Modem from Windows .......................................................................................
References ...............................................................................................................................................
14
14
14
15
16
16
16
16
17
17
18
18
19
19
Chapter 3 - AT Commands, S-Registers and Result Codes
AT Commands ..........................................................................................................................................
AT Command Summary ...........................................................................................................................
S-Registers ..............................................................................................................................................
Result Codes ............................................................................................................................................
22
23
32
35
Chapter 4 - Remote Configuration
Introduction ..............................................................................................................................................
Basic Procedure .......................................................................................................................................
Setup ........................................................................................................................................................
Changing the Setup Password ..........................................................................................................
Changing the Remote Escape Character ..........................................................................................
38
38
38
38
39
iii
Chapter 5 - Troubleshooting
Introduction ..............................................................................................................................................
None of the Indicators Light ...............................................................................................................
The Modem Does Not Respond to Commands .................................................................................
The Modem Dials But Cannot Connect .............................................................................................
The Modem Disconnects While Online ..............................................................................................
The Modem Cannot Connect When Answering .................................................................................
The Modem Doesn’t Work with Caller ID ...........................................................................................
Fax and Data Software Can’t Run at the Same Time ........................................................................
42
42
42
43
44
44
44
44
Appendixes
Appendix A: Regulatory Agency Compliance ...........................................................................................
Class B Statement .............................................................................................................................
FCC Part 15 .......................................................................................................................................
Industry Canada ................................................................................................................................
FCC Part 68 Telecom .........................................................................................................................
FAX Branding Statement ...................................................................................................................
Canadian Limitations Notice: .............................................................................................................
Commission Decision "CTR21" .........................................................................................................
EMC, Safety and Terminal Directive Compliance ..............................................................................
New Zealand Telecom Warning Notice ..............................................................................................
International Modem Restrictions ......................................................................................................
Appendix B - V.90 Support .......................................................................................................................
Introduction ........................................................................................................................................
V.90 Troubleshooting .........................................................................................................................
Appendix C: Loopback Tests ....................................................................................................................
Introduction ........................................................................................................................................
Local Analog Loopback Test (V.54 Loop 3) ........................................................................................
Appendix D: Warranty, Service, and Technical Support ...........................................................................
Technical Support ..............................................................................................................................
About the Internet ..............................................................................................................................
Dial-Up Networking ............................................................................................................................
Windows 98/95 Dial-Up Networking ..................................................................................................
Windows 2000 Dial-Up Networking ...................................................................................................
About Ordering Accessories ..............................................................................................................
Software User License Agreement ....................................................................................................
Index
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Chapter 1 - Introduction and Description
MultModemUSB User Guide
Introduction
Welcome to the world of data communications. You have acquired one of the finest intelligent data
and fax modems available today from one of America’s oldest and most respected modem
manufacturers: Multi-Tech Systems, Inc. This owner’s manual will help you install, configure, test and
use your modem.
Product Description
The MT5634ZBA-USB modem incorporates V.90™ technology, which enables Internet connections at
data rates up to 53K bps* over standard telephone lines. V.90 technology is able to send data
downstream from the Internet to your computer at these speeds because data on the telephone
network typically is converted from digital to analog only once before it reaches your modem.
Upstream transmissions, and transmissions between client modems, are limited to data rates of
33.6K bps, as are downstream transmissions that are converted more than once on the telephone
network.
The MT5634ZBA-USB is Plug and Play-capable, with interactive automatic dialing and command
mode configuration. In standard mode, you can store up to four command lines or telephone
numbers of up to 40 characters each in the modems’ nonvolatile memory. The modem pulse- or tonedials, and recognizes dial tones and busy signals for reliable call-progress detection. The modem can
detect AT&T calling card tones. It also has Caller ID, remote configuration and incorporates selfresetting lightning protection. The MT5634ZBA-USB is FCC-registered for connection without
notification to the telephone company.
The MT5634ZBA-USB is a full-duplex intelligent modem with V.42 error correction, V.42bis data
compression, and V.17 (14,400 bps), Class 1 and 2, Group 3 fax capabilities.
Universal Serial Bus (USB)
Universal Serial Bus (USB), defined by a consortium of industry leaders, permits connection of
multiple low-speed and medium speed computer peripheral devices such as telephones, modems,
printers, keyboards, mice, and scanners; all from a single personal computer port. The specification,
based on an open architecture is quickly becoming a standard feature in new desktop and notebook
computers.
* Although K56flex technology is capable of downloads of up to 56K bps, FCC regulations currently
restrict ISP modems to downloads of 53K bps.
6
Chapter 1 - Introduction and Description
What Can You Do with Your Modem?
Your Multi-Tech MultiModem is the gateway to the exciting world of telecommunications.
You can use it to access commercial on-line information services such as CompuServe, America
Online, Genie, and Prodigy. These services provide access to databases, encyclopedias, stock
reports, news, weather, and shopping. They provide electronic mail (e-mail) links to subscribers of
the same and other services. Public message areas called forums allow subscribers to trade
information and opinions on a vast array of topics from A to Z, while vendor forums provide hardware
and software support from Multi-Tech and other manufacturers. Online services also allow you to
upload and download computer programs, data files, and updated software such as video and printer
drivers.
Your modem can also connect you to the Internet, an international computer network of universities,
libraries, businesses, and government agencies. Like the commercial online services, the Internet
provides e-mail services, public message areas, and access to information and software, much of it
easily accessed through the World Wide Web.
Other uses include direct links to colleagues with modems, to banks, and to service bureaus. You can
also telecommute with your fax modem—work at home while communicating with the office by
modem or fax.
And of course, you can use your modem to exchange faxes with any fax machine in the world,
enabling you to communicate quickly with businesses and organizations that do not have direct
modem communications.
Features
•
Compliance with major ITU-T, TIA, and EIA international standards to ensure compatibility
with other modems.
•
Caller ID capability can identify a caller’s phone number (available only on U.S. products).
•
Limited warranty:
Ten years
Data
•
•
•
•
•
•
•
•
•
•
Supports the V.90 standard for data transmission speeds up to 56K bps while maintaining
compatibility with lower-speed modems.
Supports the enhanced ITU-T V.34 standard, with data transmission speeds to 33.6K bps.
Supports asynchronous data rates at 56K, 33.6K, 31.2K, 28.8K, 26.4K, 24K, 21.6K, 19.2K,
16.8K, 14.4K, 12K, 9600, 4800, 2400, 1200, and 300 bps.
Supports automatic fallback to slower speeds in noisy line conditions, and fall-forward to
faster speeds as conditions improve.
ITU-T V.42 LAP-M and MNP Class 3 and 4 error correction.
ITU-T V.42bis (4-to-1) and MNP 5 (2-to-1) data compression.
Automatically disables data compression when transferring already-compressed files.
Autodial, redial, pulse (rotary) and touch-tone dial.
Dial tone and busy signal detection for reliable call-progress reporting.
Compatible with the standard AT command set used by most communication programs.
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MultModemUSB User Guide
Fax
•
•
•
Supports V.17, Group 3 fax communication standards, allowing it to communicate with other
fax modems as well as with fax machines.
Responds to EIA/TIA Class 1 and 2 fax commands, enabling it to exchange editable and
encrypted faxes with Windows 95 computers.
Sends and receives faxes from your computer at 14,400 bps, 9600 bps, 7200 bps, 4800 bps,
2400 bps, or 300 bps.
Required Equipment
In addition to the contents of your modem package, you need the following equipment.
Computer
Your modem can only be connected to a computer with a USB port.
Telephone Line
You must have a telephone line with jack (connector) that accepts the cable that comes with the
modem. If you do not have a telephone jack near your computer, you should install one before
proceeding.
Do-it-yourself telephone extension kits and accessories are available wherever telephones are sold.
You may also hire an independent contractor or your local telephone company to install an extension.
If you want a separate line for your fax modem, you must contact your telephone company.
Communications Software
To operate your modem, you must have data communications and fax communications software
(included with the modem). Data communications software simplifies control of the modem by guiding
you through the process of selecting your serial port, your port speed, and other variables, and then
storing your settings, including frequently called phone numbers, so they can be recalled with the
stroke of a key or the click of a mouse. Data communications software must be set up, or configured,
before you can use it.
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MultModemUSB User Guide
Front Panel
10
Chapter 1 - Introduction and Description
Technical Specifications
Your MultiModemZBA-USB fax modem meets the following specifications:
Trade Name
MultiModemUSB™
Model Number
MT5634ZBA-USB
Client-to-Server
Data Rates
K56flex speeds when accessing an ISP type K56flex server
(actual speed depends on server capabilities and line conditions) *
Client-to-Client
Data Rates
33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200,
16,800, 14,400, 12,000, 9600, 7200, 4800, 2400, 1200, 0-300 bps
Fax Data Rates
14,400, 9600, 7200, 4800, 2400, 300 bps
Data Format
Serial, binary, asynchronous
Modem Compatibility
K56flex; ITU-T V.34 enhanced, V.34, V.32terbo, V.32bis, V.32, V.22bis,
V.22; Bell 212A and 103/113; ITU-T V.29, V.42, V.42bis; ITU-T V.21 &
V.23 in international versions
Fax Compatibility
ITU-T Group 3, Class 1 and 2, T.4, T.30, V.21, V.27ter, V.29, V.17, and
TIA/EIA TR29.2
Error Correction
ITU-T V.42 (LAP-M or MNP 3–4)
Data Compression
ITU-T V.42bis (4:1 throughput), MNP 5 (2:1 throughput)
Flow Control
XON/XOFF (software), RTS/CTS (hardware)
Intelligent Features
Plug and play; fully AT command compatible; autodial, redial, repeat
dial; pulse or tone dial; dial pauses; auto answer; caller ID; EIA
extended automode; adaptive line probing; automatic symbol and
carrier frequency during start-up, retrain, and rate renegotiation; DTMF
detection; call status display, auto-parity and data rate selections;
keyboard-controlled modem options; non-volatile memory; on-screen
displays for modem option parameters; command lines of up to 40
characters each; help menus; remote configuration;
Command Buffer
40 characters
Data Modulation
FSK at 300 bps, PSK at 1200 bps, QAM at 2400, 4800, and 9600 bps
(non-trellis), QAM with trellis-coded modulation (TCM) at 9600,
12,000, 14,400, 16,800, 19,200, 21,600, 24,000, 26,400, 28,800,
31,200, 33,600, and 56,000 bps
Fax Modulation
V.21 CH2 FSK at 300 bps (half duplex)
V.27ter DPSK at 4800 and 2400 bps
V.29 QAM at 9600 and 7200 bps
V.17TCM at 14400, 12000, 9600, and 7200 bps
Carrier Frequencies
ITU-T V.34
1600, 1646, 1680, 1800, 1829, 1867, 1920,
1959, 2000 Hz
Carrier Frequencies
AT&T V.32 terbo/
ITU-T V.32bis/V.32
1800 Hz
Carrier Frequencies
V.22bis/V.22 or
Bell 212A Standard
(2400 & 1200 bps)
Transmit originate:
1200 Hz
Transmit answer: 2400 Hz
Receive originate:
2400 Hz
Receive answer: 1200 Hz
Carrier Frequencies
ITU-T V.23
(1200 bps)
Transmit originate:
Receive originate:
390 Hz mark
450 Hz space
1300 Hz mark
2100 Hz space
11
MultModemUSB User Guide
Transmit answer: 1300 Hz mark
2100 Hz space
Receive answer:
390 Hz mark
450 Hz space
Carrier Frequencies
ITU-T V.21
(0–300 bps)
Carrier Frequencies
Bell 103/113
(0–300 bps)
Transmit originate:
980 Hz mark
1180 Hz space
Receive originate:
1650 Hz mark
1850 Hz space
Transmit answer: 1650 Hz mark
1850 Hz space
Receive answer: 980 Hz mark
1180 Hz space
Transmit originate:
1270 Hz mark
1070 Hz space
Receive originate:
2225 Hz mark
2025 Hz space
Transmit answer: 2225 Hz mark
2025 Hz space
Receive answer: 1270 Hz mark
1070 Hz space
Fax Carrier
Frequencies
V.21 Ch2 (half duplex):
1650 Hz mark, 1850 HZ space for transmit originate
1650 HZ mark, 1850 Hz space for transmit answer
V.27ter:
1800 Hz originate/answer
V.29 QAM:
1800 Hz originate/answer
V.17 TCM:
1800 Hz originate/answer
Transmit Level
-11 dBm (dial-up)
Frequency Stability
±0.01%
Receiver Sensitivity
-43 dBm under worst-case conditions
AGC Dynamic Range
43 dB
Connectors
USB connector; two RJ-11 phone jacks
Cables
One 7-foot RJ-11 phone cable
One 4-foot USB cable
Note: Any cables connected to the computer should be shielded to
reduce interference.
12
Diagnostics
Power-on self test, local analog loop, local digital loop, remote digital
loop.
Indicators
LEDs for Transmit Data, Receive Data, Carrier Detect, Off Hook,
Terminal Ready, Power
Environmental
Temperature range 0°–50°C (32°–120°F); humidity range 20–90%
(non-condensing)
Dimensions
10.8 cm wide x 14.8 cm long x 2.9 cm high (4.25" x 5.8" x 1.15")
Weight
224 g (8 oz)
Limited Warranty
10 years
Chapter 2 - Installation
Chapter 2 - Installation
Step 1: Assemble the Modem
The only assembly required is to mount the feet on the bottom of the modem. Simply peel the four
self-adhesive plastic feet off the backing strip and press them into the recesses on the bottom of the
modem. Alternately, or additionally, you can use the included self-adhesive hook-and-loop patches to
mount the modem to a vertical surface or to keep it from being dislodged on a horizontal surface. If
you use the hook-and-loop patches, we recommend that you mount them where they will not obscure
the labels or screws on the bottom of the modem.
15
MultiModemUSB User Guide
Step 2: Connect the Modem to Your System
Placing the modem in a convenient location, connect it to your computer’s USB port, to the telephone
line, and, optionally, to your telephone.
USB
PHONE
LINE
Figure 2-3. Modem connections.
USB Connection
Plug one end of the USB cable into the USB connector on the modem, and the other end into a USB
port connector on your computer.
Line Connection
Plug one end of the phone cable into the modem’s LINE jack, and the other end into a phone line wall
jack.
Note: The LINE jack is not interchangeable with the PHONE jack. Do not plug the phone into the
LINE jack or the line cable into the PHONE jack.
Note: The Federal Communications Commission (FCC), and Industry Canada impose certain
restrictions on equipment connected to public telephone systems. See Appendix A for more
information.
Phone Connection
For voice-only calls, you can optionally plug a telephone into the modem’s PHONE jack.
16
Chapter 2 - Installation
Step 3: Install the Modem
The MT5634ZBA-USB software drivers need to be installed in your computer’s program directory.
The procedure will be different depending on the operating system. This section provides installation
procedures for Windows 2000, Windows 98, and Windows 95.
Installation in Windows 2000
1. Power up your Windows 2000 system.
2. If you have not already done so, connect one end of your USB cable to a USB connector on your
PC, and connect the other end to the USB connector on your modem. The Power LED on your
modem will light.
3. Windows 2000will detect that the new modem is present and install the software drivers. Two
screens will appear during the installation process.
Screen 1
Screen 2
4. Once Screen 2 disappears, your MT5634ZBA-USB driver software installation is complete. You
should test the operation of your new MT5634ZBA-USB by registering your MT5634ZBA-=USB
product now. Key in the URL given below and follow the on-line instructions:
http://www.multitech.com/register
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MultiModemUSB User Guide
Installation in Windows 98
1. Power up your Windows 98 system.
2. If you have not already done so, connect one end of your USB cable to a USB connector on your
PC, and connect the other end to the USB connector on your modem. The Power LED on your
modem will light.
3. Windows will detect that the new modem is present and launch the Add New Hardware Wizard.
4. Place the Installation diskette provided with your modem into your floppy drive and click Next to
proceed with the installation.
5. Verify that the “Search for the best driver for your device. (Recommended)” option is selected
and click Next.
6. Verify that the “Floppy disk drives” option is selected and click Next.
7. Windows will select the proper driver from the installation disk and will display the information for
verification. Click Next to install the selected driver.
8. A message will appear when Windows finishes installing the driver. Click Finish to complete the
installation and exit the wizard. The TR LED on your modem will light when the installation is
complete.
9. Once installation is complete, you should test the operation of your new MT5634ZBA-USB by
registering your MT5634ZBA-USB product now. Key in the URL given below and follow the online instructions:
http://www.multitech.com/register
Installation in Windows 95
Only Certain versions of Windows 95 offer support for USB peripherals. If you are unsure if your
Win95 system supports USB, a free USB evaluation utility is available from the Shopping Bag page
at http://www.usb.org. Just download the utility (287K) and run the .exe application. It will determine if
you have USB support.
If you would like to install your MT5634ZBA-USB in Windows 95, perform the following steps.
1. Insert the Setup disk provided with your modem into your floppy drive.
2. If you have not already done so, connect one end of your USB cable to a USB connector on your
PC, and connect the other end to the USB connector on your modem. The Power LED on your
modem will light.
3. Windows will detect that the new modem is present and launch the Update Device Driver
Wizard. Click Next to proceed with the installation.
4. Windows searches for the driver on A:\ and, when identified, will display the driver name for
verification. Click Finish to install the driver.
5. Windows prompts you to insert a diskette. You have already inserted the diskette, so click OK to
continue. The Copy Files ... dialog is displayed. In the Copy files from field, choose A:\ from the
drop-down list and click OK.
6. When the driver is installed, a completion message will appear, the TR LED on your modem will
light, and the wizard will exit. At this time your installation is complete.
7. Once installation is complete, you should test the operation of your new MT5634ZBA-USB by
registering your MT5634ZBA-USB product now. Key in the URL given below and follow the online instructions:
http://www.multitech.com/register
18
Chapter 2 - Installation
Removing Your Old Modem from Windows
When your new modem replaces another modem, the old modem installation remains in Windows
after you install the new modem, and the old modem is still selected in HyperTerminal and other
Windows applications. Although you can change the application connection descriptions one at a
time, it is easier to force Windows applications to use the new modem by removing the old modem
from Windows.
From Windows 2000
1. Click Start | Settings | Control Panel.
2. Double-click the Phone and Modems icon and click on the Modems tab.
3. In the list box, select the old modem.
4. Click Remove, then click Close.
5. The next time you dial a HyperTerminal connection, it will select your new modem and ask you to
confirm the selection.
From Windows 98/95
1. Click Start | Settings | Control Panel.
2. Double-click the Modems icon to open the Modems Properties sheet.
3. In the list box, select the old modem.
4. Click Remove, then click Close.
5. The next time you dial a HyperTerminal connection, it will select your new modem and ask you to
confirm the selection.
References
The World Wide Web is an excellent source of information about modems in general and modem
installation, configuration, and troubleshooting in particular. The following Web sites are good places
to start:
•
Costmo’s Other Resources Page:
http://modems.rosenet.net/or/
•
Curt’s High Speed Modem Page:
http://elaine.teleport.com/~curt/modems.html
•
Data Communications FAQ:
http://www.best.com/~malch/comfaq.html
•
Multi-Tech Systems, Inc.:
http://www.multitech.com/
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MultiModemUSB User Guide
20
Chapter 3 - AT Commands, S-Registers
and Result Codes
MultiModemUSB User Guide
AT Commands
AT commands are used to control the operation of your modem. They are so called because each
command must be preceded by the characters AT to get the ATtention of the modem.
AT commands can be issued only when the modem is in command mode or online command mode.
The modem is in command mode whenever it is not connected to another modem. The modem is in
data mode whenever it is connected to another modem and ready to exchange data. Online
command mode is a temporary state in which you can issue commands to the modem while
connected to another modem. To put the modem into online command mode from data mode, you
must issue an escape sequence (+++) followed immediately by the AT characters and the command,
e.g., +++ATH to hang up the modem. To return to data mode from online command mode, you must
issue the command ATO.
To send AT commands to the modem you must use a communications program, such as the
HyperTerminal applet in Windows 98 and 95, or the communications program included with your
modem. You can issue commands to the modem either directly, by typing them in the terminal
window of the communications program, or indirectly, by configuring the operating system or
communications program to send the commands automatically. Fortunately, communications
programs make daily operation of modems effortless by hiding the commands from the user. Most
users, therefore, need to use AT commands only when reconfiguring the modem, e.g., to turn
autoanswer on or off.
The format for entering an AT command is ATXn, where X is the command and n is the specific value
for the command, sometimes called the command parameter. The value is always a number. If the
value is zero, you can omit it from the command; thus, AT&W is equivalent to AT&W0. Most
commands have a default value, which is the value that is set at the factory. The default values are
shown in the “AT Command Summary,” which begins on the next page.
You must press ENTER to send the command to the modem. Any time the modem receives a
command, it sends a response known as a result code. The most common result codes are OK,
ERROR, and the CONNECT messages that the modem sends to the computer when it is connecting
to another modem. For a table of valid result codes, see “Result Codes” at the end of this chapter.
You can issue several commands in one line, in what is called a command string. The command
string begins with AT and ends when you press ENTER. Spaces to separate the commands are
optional; they are ignored by the command interpreter. The most familiar command string is the
initialization string, which is used to configure the modem when it is turned on or reset, or when your
communications software calls another modem.
22
Chapter 3 - AT Commands, S-Registers and Result Codes
AT Command Summary
Command: AT
Values:
Description:
Attention Code
n/a
The attention code precedes all command lines except A/, A:, and escape sequences.
Command: ENTER Key
Values:
n/a
Description:
Press the ENTER (RETURN) key to execute most commands.
Command: A
Values:
Description:
Answer
n/a
Answer call before final ring.
Command: A/
Values:
Description:
Repeat Last Command
n/a
Repeat the last command string. Do not precede this command with AT. Do not press ENTER to
execute.
Command: Bn
Values:
Default:
Description:B0
B1
B2
B3
B15
B16
Communication Standard Setting
n = 0–3, 15, 16
1 and 16
Select ITU-T V.22 mode when modem is at 1200 bps.
Select Bell 212A when modem is at 1200 bps.
Deselect V.23 reverse channel (same as B3).
Deselect V.23 reverse channel (same as B2).
Select V.21 when the modem is at 300 bps.
Select Bell 103J when the modem is at 300 bps.
Command: Cn
Values:
Default:
Description:C0
C1
Carrier Control
n=1
1
Transmit carrier always off. (Not supported.)
Normal transmit carrier switching (included for backward compatibility with some software).
Command: Ds
Values:
Default:
Description:
Dial
s = dial string (phone number and dial modifiers)
none
Dial telephone number s, where s may up to 40 characters long and include the 0–9, *, #, A, B,
C, and D characters, and the L, P, T, V, W, S, comma (,), semicolon (;), !, @, ^ and $ dial
string modifiers.
Dial string modifiers:
L Redial last number. (Must be placed immediately after ATD.)
P Pulse-dial following numbers in command.
T Tone-dial following numbers in command (default).
V Switch to speakerphone mode and dial the following number. Use ATH command to hang
up.
W Wait for a new dial tone before continuing to dial. (X2, X4, X5, X6, or X7 must be selected.)
, Pause during dialing for time set in register S8.
; Return to command mode after dialing. (Place at end of dial string.)
! Hook flash. Causes the modem to go on-hook for one-half second, then off-hook again.
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MultiModemUSB User Guide
@ Wait for quiet answer. Causes modem to wait for a ringback, then 5 seconds of silence,
before processing next part of command. If silence is not detected, the modem returns a NO
ANSWER code.
^ Disable data calling tone transmission.
$ Detect AT&T call card “bong” tone. The character should follow the phone number and precede the user’s call card number: ATDT1028807637853500$123456789
Command: DS=y Dial Stored Telephone Number
Values:
n = 0–3
Default:
none
Description:
Dial a number previously stored in directory number y by the &Zy=x command.
Example: ATDS=3
Command: En
Values:
Default:
Description:E0
E1
Echo Command Mode Characters
n = 0 or 1
1
Do not echo keyboard input to the terminal.
Do echo keyboard input to the terminal.
Command: Fn
Values:
Default:
Description:F0
F1
Echo Online Data Characters
n=1
1
Enable online data character echo. (Not supported.)
Disable online data character echo (included for backward compatibility with some software).
Command: Hn
Values:
Default:
Description:H0
H1
Hook Control
n = 0 or 1
0
Go on-hook (hang up).
Go off-hook (make the phone line busy).
Command: In
Values:
Default:
Description:I0
I1
I2
I3
I4
I5
I9
I11
Information Request
n = 0–5, 9, 11
None
Display default speed and controller firmware version.
Calculate and display ROM checksum (e.g., 12AB).
Check ROM and verify the checksum, displaying OK or ERROR.
Display default speed and controller firmware version.
Display firmware version for data pump (e.g., 94).
Display the board ID: software version, hardware version, and country ID
Display the country code (e.g., NA Ver. 1).
Display diagnostic information for the last modem connection, such as DSP and firmware version, link type, line speed, serial speed, type of error correction/data compression, number of
past retrains, etc.
Command: Ln
Values:
Default:
Description:L0
L1
L2
L3
Monitor Speaker Volume
n = 0, 1, 2, or 3
2
Select low volume.
Select low volume.
Select medium volume.
Select high volume.
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Chapter 3 - AT Commands, S-Registers and Result Codes
Command: Mn
Values:
Default:
Description:M0
M1
M2
M3
Monitor Speaker Mode
n = 0, 1, 2, or 3
1
Speaker always off.
Speaker on until carrier signal detected.
Speaker always on when modem is off-hook.
Speaker on until carrier is detected, except while dialing.
Command: Nn
Values:
Default:
Description:N0
Modulation Handshake
n = 0 or 1
1
Modem performs handshake only at communication standard specified by S37 and the B command.
Modem begins handshake at communication standard specified by S37 and the B command.
During handshake, fallback to a lower speed can occur.
N1
Command: On
Values:
Default:
Description:O0
O1
O3
Return Online to Data Mode
0, 1, 3
None
Exit online command mode and return to data mode (see +++AT<CR> escape sequence ).
Issue a retrain and return to online data mode.
Issue a rate renegotiation and return to data mode.
Command: P
Values:
Default:
Description:
Pulse Dialing
P, T
T
Configures the modem for pulse (non-touch-tone) dialing. Dialed digits are pulsed until a T
command or dial modifier is received.
Command: Qn
Values:
Default:
Description:Q0
Q1
Q2
Result Codes Enable/Disable
n = 0 or 1
0
Enable result codes.
Disable result codes.
Returns an OK for backward compatibility with some software.
Command: Sr=n
Values:
Default:
Description:
Set Register Value
r = S-register number; n varies
None
Set value of register Sr to value of n, where n is entered in decimal format. E.g., S0=1.
Command: Sr?
Values:
Default:
Description:
Read Register Value
r = S-register number
None
Read value of register Sr and display it in 3-digit decimal form. E.g., S2? gives the response
043.
Command: T
Values:
Default:
Description:
Tone Dialing
P, T
T
Configures the modem for DTMF (touch-tone) dialing. Dialed digits are tone dialed until a P
command or dial modifier is received.
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MultiModemUSB User Guide
Command: Vn
Values:
Default:
Description:V0
V1
Result Code Format
n = 0 or 1
1
Displays result codes as digits (terse response).
Displays result codes as words (verbose response).
Command: Wn
Values:
Default:
Description:W0
W1
W2
Result Code Options
n = 0, 1, or 2
2
CONNECT result code reports serial port speed, disables protocol result codes.
CONNECT result code reports serial port speed, enables protocol result codes.
CONNECT result code reports line speed, enables protocol result codes.
Command: Xn
Values:
Default:
Description:X0
X1
Result Code Selection
n = 0–7
4
Basic result codes (e.g., CONNECT); does not look for dial tone or busy signal.
Extended result codes (e.g., CONNECT 46000 V42bis); does not look for dial tone or busy signal.
Extended result codes with NO DIALTONE; does not look for busy signal.
Extended result codes with BUSY; does not look for dial tone.
Extended result codes with NO DIALTONE and BUSY.
Extended result codes with NO DIALTONE and BUSY.
Extended result codes with NO DIALTONE and BUSY.
Basic result codes with NO DIALTONE and BUSY.
X2
X3
X4
X5
X6
X7
Command: Yn
Values:
Default:
Description:Y0
Y1
Long Space Disconnect
n=0
0
Disable sending or responding to long space break signal on disconnect.
Enable sending or responding to long space break signal on disconnect. (Not supported.)
Command: Zn
Values:
Default:
Description:Z0
Z1
Modem Reset
n = 0 or 1
None
Reset modem to profile saved by the last &W command.
Same as Z0.
Command: &Bn
Values:
Default:
Description:&B0
&B1
V.32 Auto Retrain
n=1
1
Disable V.32 auto retrain. (Not supported.)
Enable V.32 auto retrain.
Command: &Cn
Values:
Default:
Description:&C0
&C1
Data Carrier Detect (DCD) Control
n = 0 or 1
1
Forces the DCD circuit to be always high.
DCD goes high when the remote modem’s carrier signal is detected, and goes low when the
carrier signal is not detected.
&C2 DCD drops briefly following disconnect, then goes high again. Register S18 defines how long
DCD signal remains low after disconnect.
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Chapter 3 - AT Commands, S-Registers and Result Codes
Command: &En XON/XOFF Pacing Control
Values:
n = 12 or 13
Default:
12
Description:&E12 Disables XON/XOFF pacing.
&E13 Enables XON/XOFF pacing. (&K4 must also be set)
Note: &E13 has no effect if hardware control (&K3) is selected.
Caution: Do not enable pacing unless you need it. Some applications may not work if pacing is enabled.
Command: &Dn
Values:
Default:
Description:&D0
&D1
Data Terminal Ready (DTR) Control
n = 0, 1, 2, or 3
2
Modem ignores the true status of the DTR signal and responds as if it is always on.
If DTR drops while in online data mode, the modem enters command mode, issues an OK, and
remains connected.
&D2 If DTR drops while in online data mode, the modem hangs up. If the signal is not present, the
modem will not answer or dial.
&D3 If DTR drops, the modem hangs up and resets as if an ATZ command were issued.
Command: &Fn
Values:
Default:
Description:&F0
Load Factory Settings
n=0
None
Load factory settings as active configuration.
Note: See also the Z command.
Command: &Gn
Values:
Default:
Description:&G0
&G1
&G2
V.22bis Guard Tone Control
n = 0, 1, or 2
0
Disable guard tone.
Set guard tone to 550 Hz.
Set guard tone to 1800 Hz.
Note: The &G command is not used in North America.
Command: &Jn
Values:
Default:
Description:&J0
&J1
Auxiliary Relay Control
n=0
0
The auxiliary relay is never closed.
Not supported—responds ERROR.
Command: &Kn
Values:
Defaults:
Description:&K0
&K3
&K4
Flow Control Selection
n = 0, 3, or 4
3
Disable flow control.
Enable CTS/RTS hardware flow control.
Enable XON/XOFF software flow control.
Command: &Mn
Values:
Defaults:
Description:&M0
&M1
Communications Mode
n=0
0
Asynchronous mode.
Not supported—responds ERROR.
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MultiModemUSB User Guide
Command: &Qn
Values:
Default:
Description:&Q0
&Q5
&Q6
&Q8
Asynchronous Communications Mode
n = 0, 5, 6, 8, or 9
5
Asynchronous with data buffering. Same as \N0.
Error control with data buffering. Same as \N3.
Asynchronous with data buffering. Same as \N0.
MNP error control mode. If MNP error control is not established, the modem falls back according to the setting in S36.
&Q9 V.42 or MNP error control mode. If neither error control is established, the modem falls back
according to the setting in S36.
Command: &Sn
Values:
Default:
Description:&S0
&S1
Data Set Ready (DSR) Control
n = 0 or 1
0
Force DSR always high (on).
Let DSR go high only during a connection.
Command: &Tn
Values:
Default:
Description:&T0
&T1
&T3
&T6
V.54 Test Commands
n = 0, 1, 3 or 6
None
Abort. Stop any test in progress.
Local analog loopback test.
Local digital loopback test.
Remote digital loopback test.
Note: To stop a test, you must use the escape sequence (+++AT) before typing AT&T0.
Command: &V
Values:
Description:
Display Current Settings
n/a
Displays the active modem settings, including the callback security settings if callback security
is enabled. If the setup password has been entered, it also displays the callback security passwords.
Command: &Wn
Values:
Default:
Description:&W0
Store Current Configuration
n=0
None
Stores current modem settings in nonvolatile memory and causes them to be loaded at poweron or after the ATZ command instead of the factory defaults. See the &F command.
&W1 Clears user default settings from nonvolatile memory and causes the factory defaults to be
loaded at power-on or following the ATZ command.
Command: &Yn
Values:
Default:
Description:&Y0
&Y1
Select Stored Configuration for Hard Reset
n=0
0
Select stored configuration 0 on power-up. (For backward compatibility with some software.)
Not supported—responds ERROR.
Command: &Zy=x Store Dialing Command
Values:
y = 0–3 (callback security disabled) or 0–29 (callback security enabled)
x = Dialing command
Default:
None
Description:
Stores dialing command x in memory location y. Dial the stored number using the command
ATDS=y. See the #CBSn command. For callback security options, see Chapter 6.
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Chapter 3 - AT Commands, S-Registers and Result Codes
Command: \An
Values:
Default:
Description:\A0
\A1
\A2
\A3
Select Maximum MNP Block Size
n = 0, 1, 2, or 3
3
64-character maximum.
128-character maximum.
192-character maximum.
256-character maximum.
Command: \Bn
Values:
Default:
Description:
Transmit Break
n = 0–9 in 100 ms units
3
In non-error-correction mode only, sends a break signal of the specified length to a remote modem. Works in conjunction with the \K command.
Command: \Gn
Values:
Default:
Description:\G0
\G1
Modem Port Flow Control
n=0
0
Returns an OK for backward compatibility with some software.
Not supported—responds ERROR.
Command: \Jn
Values:
Default:
Description:\J0
\J1
Data Buffer Control
n=0
0
Enable data buffer—serial port speed is independent of connect speed.
Disable data buffer—serial port speed is forced to the line speed.
Command: \Kn
Values:
Default:
Description:
Break Control
n = 0–5
5
Controls the response of the modem to a break received from the computer, the remote modem, or the \B command. The response is different for each of three different states.
\K0
\K1
\K2
\K3
\K4
\K5
Data mode. The modem receives the break from the computer:
Enter online command mode, no break sent to the remote modem.
Clear data buffers and send break to the remote modem.
Same as \K0.
Send break immediately to the remote modem .
Same as \K0.
Send break to the remote modem in sequence with the transmitted data.
\K0
\K1
\K2
\K3
\K4
\K5
Data mode. The modem receives the break from the remote modem:
Clear data buffers and send break to the computer.
Same as \K0.
Send break immediately to the computer.
Same as \K2.
Send break to the computer in sequence with the received data.
Same as \K4.
\K0
\K1
\K2
\K3
\K4
\K5
Online command mode. The modem receives a \Bn command from the computer:
Clear data buffers and send break to the remote modem.
Same as \K0.
Send break immediately to the remote modem.
Same as \K2.
Send break to the remote modem in sequence with the transmitted data.
Same as \K4.
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MultiModemUSB User Guide
Command: \Nn
Values:
Default:
Description:\N0
\N1
\N2
\N3
\N4
\N5
\N7
Error Correction Mode Selection
n = 0–5, or 7
3
Non-error correction mode with data buffering (buffer mode; same as &Q6).
Direct mode.
MNP reliable mode. If the modem cannot make an MNP connection, it disconnects.
V.42/MNP auto-reliable mode. The modem attempts to connect in V.42 error correction mode,
then MNP mode, and finally non-error-correction (buffer) mode - continued operation.
V.42 reliable mode. If the modem cannot make a V.42 connection, it disconnects.
V.42, MNP, or non-error correction (same as \N3).
V.42, MNP, or non-error correction (same as \N3).
Command: \Qn
Values:
Default:
Description:\Q0
\Q1
\Q2
\Q3
Flow Control Selection
n = 0, 1, or 3
3
Disable flow control (same as &K0).
XON/XOFF software flow control (same as &K4).
CTS-only flow control. Not supported.
RTS/CTS hardware flow control (same as &K3).
Command: \Tn
Values:
Default:
Description:\Tn
Inactivity Timer
n = 0, 1–255
0
Sets the time (in minutes) after the last character is sent or received that the modem waits before disconnecting. A value of zero disables the timer. Applies only in buffer mode.
Note: You can also set the inactivity timer by changing the value of S30.
Command: \Vn
Values:
Default:
Description:\V0
\V1
\V2
Protocol Result Code
n = 0, 1, or 2
1
Disable the appending of the protocol result code to the DCE speed.
Enable the appending of the protocol result code to the DCE speed.
Same as \V1.
Command: \Xn
Values:
Defaults:
Description:\X0
\X1
XON/XOFF Pass-Through
n = 0 or 1
0
Modem responds to and discards XON/XOFF characters.
Modem responds to and passes XON/XOFF characters.
Command: -Cn
Values:
Defaults:
Description:-C0
-C1
Data Calling Tone
n = 0 or 1
0
Disable V.25 data calling tone to deny remote data/fax/voice discrimination.
Enable V.25 data calling tone to allow remote data/fax/voice discrimination.
Command: %A
Values:
Defaults:
Description:
Adaptive Answer Result Code Enable
n = 0 or 1
0
The %A command controls whether the DATA and FAX result codes will be sent by the modem. The modem must be in fax mode for this command to work. Also, the modem must be set
to +FAA=1 which enables the modem to distinguish between a fax and a data call. When these
30
Chapter 3 - AT Commands, S-Registers and Result Codes
commands are enabled, the modem sends DATA to the computer when it detects data tones
and FAX when it detects fax tones. These strings are used by some servers to select the appropriate communication program.
%A0 Disables adaptive answer result codes.
%A1 Enables adaptive answer result codes.
Command: %B
Values:
Description:
View Numbers in Blacklist
n/a
If blacklisting is in effect, AT%B displays the numbers for which the last call attempted in the
previous two hours failed. In countries that do not require blacklisting, the ERROR result code
appears.
Command: %Cn
Values:
Default:
Description:%C0
%C1
Data Compression Control
n = 0 or 1
1
Disable V.42bis/MNP 5 data compression.
Enable V.42bis/MNP 5 data compression.
Command: %DCnAT Command Control
Values:
n = 0 or 1
Default:
0
Description: %DC0 The modem responds to AT commands.
%DC1 The modem ignores AT commands.
Note: The modem will respond to AT%DC for 10 seconds after power-up.
Command: %En
Values:
Default:
Description:%E0
%E1
%E2
Fallback and Fall Forward Control
n = 0, 1, or 2
2
Disable fallback and fall forward.
Enable fallback, disable fall forward.
Enable fallback and fall forward.
Command: #Sx
Values:
Default:
Description:
Enter Setup Password
x= password (1–8 characters, case sensitive)
MTSMODEM
Enters the remote configuration setup password.
Command: #S=x
Values:
Default:
Description:
Store Setup Password
x= password (1–8 characters, case sensitive)
MTSMODEM
Stores a new remote configuration setup password.
Command:
Values:
Description:
+++AT<CR> Escape Sequence
n/a
Puts the modem in command mode (and optionally issues a command) while remaining online.
Type +++AT and up to ten command characters, then press ENTER. Used mostly to issue the
hang-up command: +++ATH<CR>.
Command:%%%AT<CR>Remote Configuration Escape Sequence
Values:
n/a
Description:
Initiates remote configuration mode while online with remote modem. The remote configuration
escape character (%) is defined in register S13.
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MultiModemUSB User Guide
S-Registers
Certain modem values, or parameters, are stored in memory locations called S-registers. Use the S
command to read or to alter the contents of S-registers (see previous section).
32
Register
Unit
Range
Default
S0
1 ring
0, 1–255 1
Sets the number of rings until the modem
answers. ATS0=0 disables autoanswer completely.
S1
1 ring
0–255
Counts the rings that have occurred.
S2
decimal
0–127
43 (+)
128–255
Sets ASCII code for the escape sequence
character. Values greater than 127 disable
escape.
S3
decimal
0–127
13 (^M)
Sets the ASCII code for the carriage return
character.
S4
decimal
0–127
10 (^J)
Sets the ASCII code for the line feed
character.
S5
decimal
0–32
33–127
8 (^H)
Sets the ASCII code for the backspace
character. Values greater than 32 disable
backspace.
S6
seconds 2–65*
2*
Sets the time the modem waits after it goes
off-hook before it begins to dial the telephone
number.
S7
seconds 1–255*
50*
Sets the time the modem waits for a carrier
signal before aborting a call. Also sets the wait
for silence time for the @ dial modifier.
S8
seconds 0–65
2
Sets the length of a pause caused by a
comma character in a dialing command.
S9
decimal
0, 1–127 37 (%)
Sets ASCII code for remote configuration
escape character. S9=0 disables remote
configuration.
S10
100 ms
1–254
Sets how long a carrier signal must be lost
before the modem disconnects.
S11
1 ms
50–150* 95*
Sets spacing and duration of dialing tones.
S18
1 ms
0–255
Sets duration of time from the time the carrier
signal goes low and then goes high again as
set up by the &C2 command.
S28
decimal
0, 1–255 1
S30
1 minute 0, 1–255 0
Sets the length of time that the modem waits
before disconnecting when no data is sent or
received. A value of zero disables the timer.
See also the \T command.
S35
decimal
0–1
0
0 disables, 1 enables the V.25 data calling
tone, which allows remote data/fax/voice
discrimination.
S36
decimal
0–7
7
Specifies the action to take in the event of a
negotiation failure when error control is
selected. (See S48.)
0
20
20
Description
0 disables, 1–255 enables V.34 modulation.
Chapter 3 - AT Commands, S-Registers and Result Codes
Register
Unit
Range
Default
Description
S37
decimal
0–19
0
Sets the maximum V.34 “upstream” speed at
which the modem attempts to connect.
0 = maximum modem speed
1 = reserved
2 = 1200/75 bps
3 = 300 bps
4 = reserved
5 = 1200 bps
6 = 2400 bps
7 = 4800 bps
8 = 7200 bps
9 = 9600 bps
10 = 12000 bps
11 = 14400 bps
12 = 16800 bps
13 = 19200 bps
14 = 21600 bps
15 = 24000 bps
16 = 26400 bps
17 = 28800 bps
18 = 31200 bps
19 = 33600 bps
S38
decimal
0–14
1
Sets the maximum 56K “downstream” speed
at which the modem attempts to connect. The
default maximum speed is 56K bps.
0 = 56K disabled
1 = 56K enabled*
2 = 32000 bps
3 = 34000 bps
4 = 36000 bps
5 = 38000 bps
6 = 40000 bps
7 = 42000 bps
8 = 44000 bps
9 = 46000 bps
10 = 48000 bps
11 = 50000 bps
12 = 52000 bps
13 = 54000 bps
14 = 56000 bps
* with automatic speed selection at maximum
modem speed
S42
decimal
0–1
1
Enables/disables the 56K auto rate. When
56K auto is disabled, fallback to V.34 is also
disabled. 0 = disable; 1 = enable.
S43
decimal
0–1
1
For testing and debugging only. Enables/
disables V.32bis start-up auto mode operation.
0 = disable; 1 = enable.
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MultiModemUSB User Guide
Register
Unit
Range
Default
S48
decimal
7 or 128 7
Description
Enables (7) or disables (128) LAPM
negotiation. The following table lists the S36
and S48 configuration settings for certain
types of connections.
S48=7
S89
34
seconds 0, 5–255 10
S48=128
S36=0, 2
LAPM or hangup
Do not use
S36=1, 3
LAPM or async
Async
S36=4, 6
LAPM, MNP, or hangup
MNP or hangup
S36=5, 7
LAPM, MNP, or aysnc
MNP or async
Sets the length of time in the off-line command
mode before the modem goes into standby
mode. A value of zero prevents standby mode;
a value of 1–4 sets the value to 5.
Chapter 3 - AT Commands, S-Registers and Result Codes
Result Codes
In command mode your modem can send responses called result codes to your computer. Result
codes are used by communications programs and can also appear on your monitor.
Terse
0
1
2
3
4
5*
6
7
8
10*
11*
12*
13*
14*
24*
25*
26*
40*
55*
56*
57*
58*
59*
60*
70*
71*
72*
73*
74*
75*
76*
77*
78*
79*
80*
81*
82*
88
89
90
Verbose
OK
CONNECT
RING
NO CARRIER
ERROR
CONNECT 1200
NO DIALTONE
BUSY
NO ANSWER
CONNECT 2400
CONNECT 4800
CONNECT 9600
CONNECT 14400
CONNECT 19200
CONNECT 7200
CONNECT 12000
CONNECT 16800
CONNECT 300
CONNECT 21600
CONNECT 24000
CONNECT 26400
CONNECT 28800
CONNECT 31200
CONNECT 33600
CONNECT 32000
CONNECT 34000
CONNECT 36000
CONNECT 38000
CONNECT 40000
CONNECT 42000
CONNECT 44000
CONNECT 46000
CONNECT 48000
CONNECT 50000
CONNECT 52000
CONNECT 54000
CONNECT 56000
DELAYED
BLACKLISTED
BLACKLIST FULL
Description
Command executed
Modem connected to line
Ring signal detected
Carrier signal lost or not detected
Invalid command
Connected at 1200 bps
No dial tone detected
Busy signal detected
No answer at remote end
Connected at 2400 bps
Connected at 4800 bps
Connected at 9600 bps
Connected at 14400 bps
Connected at 19200 bps
Connected at 7200 bps
Connected at 12000 bps
Connected at 16800 bps
Connected at 300 bps
Connected at 21600 bps
Connected at 24000 bps
Connected at 26400 bps
Connected at 28800 bps
Connected at 31200 bps
Connected at 33600 bps
Connected at 32000 bps, 56K rate
Connected at 34000 bps, 56K rate
Connected at 36000 bps, 56K rate
Connected at 38000 bps, 56K rate
Connected at 40000 bps, 56K rate
Connected at 42000 bps, 56K rate
Connected at 44000 bps, 56K rate
Connected at 46000 bps, 56K rate
Connected at 48000 bps, 56K rate
Connected at 50000 bps, 56K rate
Connected at 52000 bps, 56K rate
Connected at 54000 bps, 56K rate
Connected at 56000 bps, 56K rate
Delay is in effect for the dialed number
Dialed number is blacklisted
Blacklist is full
* EC is added to these result codes when the extended result codes configuration option is enabled. EC is replaced by one of the following codes,
depending on the type of error control connection:
V42bis —V.42 error control (LAP-M) and V.42bis data compression
V42 —V.42 error control (LAP-M) only
MNP5 —MNP 4 error control and MNP 5 data compression
MNP4 —MNP 4 error control only
NoEC —No error control protocol).
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MultiModemUSB User Guide
36
Chapter 4 - Remote Configuration
MultiModemUSB User Guide
Introduction
Remote configuration is a network management tool that allows you to configure modems anywhere
in your network from one location. With password-protected remote configuration, you can issue AT
commands to a remote MT5634ZBA-USB modem for maintenance or troubleshooting as if you were
on-site.
Basic Procedure
The following steps are valid regardless of whether the connection is established by the local or the
remote Multi-Tech modem.
1. Establish a data connection with a remote MT5634ZBA-USB modem.
2. Send three remote configuration escape characters followed by AT and the setup password, and
press ENTER. Example: %%%ATMTSMODEM<CR>. You have four tries to enter the correct
password before being disconnected. If the password is correct, the remote modem responds
with
OK
3. You can now send AT commands to configure the remote modem.
4. When you have finished configuring the remote modem, save the new configuration by typing
AT&W0<CR>, then type ATO<CR> to exit remote configuration. You can then break the
connection in the normal way.
CAUTION: If you hang up while you are in remote configuration mode, it may lock up the remote
modem.
Setup
Multi-Tech modems are shipped with a default setup password (MTSMODEM). Because anyone who
has an owner’s manual knows the default setup password, for security you should change the
password and possibly also the remote configuration escape character.
Changing the Setup Password
1. Open a data communications program such as HyperTerminal.
2. In the terminal window, type AT#SMTSMODEM (or AT#Syyyyyy if you have replaced the
MTSMODEM password with yyyyyy) and press ENTER. The modem responds with OK if the
setup password is correct, and ERROR if it is wrong.
3. To change the password, type AT#S=yyyyyy, where yyyyyy stands for the password, and press
ENTER. The password can include any keyboard character, and must be one to eight characters
long. The modem responds with OK.
4. The new password is saved automatically. You can now either enter more AT commands or exit
the data communications program. The next time you remotely configure the modem you must
use the new setup password.
Note: You can only change the setup password locally; you cannot do it remotely. Also,
passwords are case sensitive. The next time you enter the password, it must be in the same
case as you set it up.
38
Chapter 4 - Remote Configuration
Changing the Remote Escape Character
To increase security, you can change a remote modem’s remote configuration escape character. The
remote configuration escape character is stored in register S9. The factory default is 37, which is the
ASCII code for the percent character (%). Setting S9 to 0 (zero) disables remote configuration
entirely—but if you do this remotely, you won’t be able to change it back remotely!
1. Establish a remote configuration link with the remote modem as described in “Basic Procedure.”
2. Type ATS9=n, where n is the ASCII code for the new remote configuration escape character,
then press ENTER.
3. Save the new value by typing AT&W and pressing ENTER.
4. Type ATO<CR> to exit remote configuration.
39
MultiModemUSB User Guide
40
Chapter 5 - Troubleshooting
MultiModemUSB User Guide
Introduction
Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a
successful connection, or if you experience data loss or garbled characters during your connection, it
is possible that the modem is defective. However, it is more likely that the source of your problem lies
elsewhere. The following symptoms are typical of problems you might encounter:
•
None of the LEDs light when the modem is on.
•
The modem does not respond to commands.
•
The modem dials but is unable to make a connection.
•
The modem disconnects while online.
•
The modem cannot connect when answering.
•
The modem doesn’t work with Caller ID.
•
Fax and data software can’t run at the same time.
If you experience problems, please check the following possibilities before calling Technical Support
(see Appendix D).
None of the Indicators Light
When you plug in the modem, the Power LED should come on. After the operating system detects
and configures the modem, the TR LED should come on.
•
If the Power LED does not come on, double check the cable connections.
•
If the TR LED does not come on, check to see that the software from the installation disk has
been installed (see Chapter 2, Step 3).
The Modem Does Not Respond to Commands
42
•
Make sure you are issuing the modem commands from the data communications software,
either manually in terminal mode or automatically by configuring the software. (You cannot
send commands to the modem from the DOS prompt.)
•
Make sure you are in terminal mode in your data communications program, then type AT and
press ENTER. If you get an OK response, your connections are good and the problem likely
is in the connection setup in your communications software.
•
Try resetting your modem by unplugging the USB cable from the modem, and then plugging
it back in.
•
Try rebooting the computer.
•
The modem might be defective. If you have another Multi-Tech modem, try swapping
modems. If the problem goes away, the first modem is possibly defective. Call Tech Support
for assistance (see Appendix D).
Chapter 5 - Troubleshooting
The Modem Dials But Cannot Connect
There can be several reasons the ZBA fails to make a connection. Possibilities include
•
lack of a physical connection to the telephone line.
•
a wrong dial tone.
•
a busy signal.
•
a wrong number.
•
no modem at the other end.
•
a faulty modem, computer, or software at the other end.
•
incompatibility between modems.
You can narrow the list of possibilities by using extended result codes. Extended result codes are
enabled by default. If they have been disabled, enter ATV1X4 and press ENTER while in terminal
mode, or include V1X4 in the modem’s initialization string. When you dial again, the modem will
report the call’s progress.
•
If the modem reports NO DIALTONE, check that the modem’s telephone line cable is
connected to both the modem’s LINE jack (not the PHONE jack) and the telephone wall jack.
If the cable looks secure, try replacing it. If that doesn’t work, the problem might be in your
building’s telephone installation. To test the building installation, plug a telephone into your
modem’s telephone wall jack and listen for a dial tone. If you hear a dial tone, your modem
might be installed behind a company phone system (PBX) with an internal dial tone that
sounds different from the normal dial tone. In that case, the modem might not recognize the
dial tone and might treat it as an error. Check your PBX manual to see if you can change the
internal dial tone; if you can’t, change your modem’s initialization string to replace X4 with X3,
which will cause the modem to ignore dial tones (note, however, that X3 is not allowed in
some countries, such as France and Spain).
•
If the modem reports BUSY, the other number might be busy, in which case you should try
again later, or it might indicate that you have failed to add a 9, prefix to the phone number if
you must dial 9 for an outside line.
If you must dial 9 to get an outside line, the easiest way to dial it automatically is to include it
in the modem’s dial prefix, e.g., ATDT9,. Note the comma, which inserts a pause before the
number is dialed. By inserting 9, into the dial prefix, you do not have to include it in each
directory entry.
To change the dial prefix in Windows 98 HyperTerminal, select Call from the Call menu, click
Dialing Properties, and type 9 in the local and long distance boxes in How I dial from this
location.
•
If the modem reports NO ANSWER, the other system has failed to go off-hook, or you might
have dialed a wrong number. Check the number.
•
If the modem reports NO CARRIER, the phone was answered at the other end, but no
connection was made. You might have dialed a wrong number, and a person answered
instead of a computer, or you might have dialed the correct number but the other computer or
software was turned off or faulty. Check the number and try again, or try calling another
system to make sure your modem is working. Also, try calling the number on your telephone.
If you hear harsh sounds, then another modem is answering the call, and the modems might
be having problems negotiating because of modem incompatibilities or line noise. Try
connecting at a lower speed.
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MultiModemUSB User Guide
The Modem Disconnects While Online
•
If you have Call Waiting on the same phone line as your modem, it can interrupt your
connection when someone tries to call you. If you have Call Waiting, disable it before each
call. In most telephone areas in North America, you can disable Call Waiting by preceding the
telephone number with *70 (check with your local telephone company).
You can automatically disable Call Waiting by including the disabling code in the modem’s
dial prefix (e.g., ATDT*70,—note the comma, which inserts a pause before the number is
dialed). To change the dial prefix in Windows 98 HyperTerminal, select Call from the Call
menu, click Dialing Properties, check This location has Call Waiting, and select the
correct code for your phone service.
•
If you have extension phones on the same line as your modem, you or someone else can
interrupt the connection by picking up another phone. If this is a frequent problem, disconnect
the extension phones before using the modem, or install another phone line especially for the
modem.
•
Check for loose connections between the modem and the computer and the telephone jack.
•
You might have had a poor connection because of line conditions or the problem might have
originated on the other end of the line. Try again.
•
If you were online with an online service, it might have hung up on you because of lack of
activity on your part or because you exceeded your time limit for the day. Try again.
The Modem Cannot Connect When Answering
•
Autoanswer might be disabled. Turn on autoanswer in your data communications program or
send the command ATS0=1 (ATS0=2 if you have Caller ID service) to make sure your
modem in terminal mode.
The Modem Doesn’t Work with Caller ID
•
Caller ID information is transmitted between the first and second rings, so if autoanswer is
turned off (S0=0) or if the modem is set to answer after only one ring (S0=1), the modem will
not receive Caller ID information. Check your initialization string, and if necessary change it
to set the modem to answer after the second ring (S0=2).
•
Make sure that you have Caller ID service from your telephone company.
Fax and Data Software Can’t Run at the Same Time
Communications devices can be accessed by only one application at a time. In Windows 98, you can
have data and fax communication applications open at the same time, but they cannot use the same
modem at the same time.
44
Appendixes
MultiModemUSB User Guide
Appendix A: Regulatory Agency Compliance
Class B Statement
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encourgaed to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authoriyt to operate the equipment.
Industry Canada
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material
brouilleur du Canada.
46
Appendixes
FCC Part 68 Telecom
1. This equipment complies with part 68 of the Federal Communications Commission Rules. On
the outside surface of this equipment is a label that contains, among other information, the FCC
registration number. This information must be provided to the telephone company.
2. As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for
this equipment is shown. If applicable, the facility interface codes (FIC) and service order codes
(SOC) are shown.
3. A FCC-compliant telephone cord and modular plug is provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68 compliant. See installation instructions for details.
4. The ringer equivalence number (REN) is used to determine the quabtity of devices which may be
connected to the telephone line. Excessive RENs on the telephone line may result in the device
not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs
should not exceed (5.0). To be certain of the number of devices that may be connected to the
line, as determined by the total RENs, contact the local telephone company.
5. If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice is not
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
6. The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications in order to maintain
uninterrupted service.
7. If trouble is experienced with this equipment (the model of which is indicated below) please
contact MultiTech Systems, Inc. at the address shown below for details of how to have repairs
made. If the equipment is causing harm to the network, the telephone company may request you
to remove the equipment from the network until the problem is resolved.
8. No repairs are to be made by you. Repairs are to be made only by MultiTech Systems or its
licensees. Unauthorized repairs void registration and warranty.
9. This equipment should not be used on party lines or coin lines.
10. If so required, this equipment is hearing-aid compatible.
Manufacturer:
Trade Name:
Model Number:
FCC Registration Number:
Ren:
Modular Jack (USOC):
Service Center in USA:
MultiTech Systems, Inc.
MultiModemUSB
MT5634ZBA-USB
AU7USA-24713-M5-E
0.3B
RJllC or RJ11W (single line)
MultiTech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
(763) 785-3500 Fax (763) 785-9874
47
MultiModemUSB User Guide
FAX Branding Statement
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer
or other electronic device, including fax machines, to send any message unless such message
clearly contains the following information:
•
Date and time the message is sent
•
Identification of the business or other entity, or other individual sending the message
•
Telephone number of the sending machine or such business, other entity, or individual
This information is to appear in a margin at the top or bottom of each transmitted page or on the first
page of the transmission. (Adding this information in the margin is referred to as fax branding.)
Since any number of Fax software packages can be used with this product, the user must refer to the
Fax software manual for setup details. Typically the Fax branding information must be entered via the
configuration menu of the software.
Canadian Limitations Notice:
RINGER EQUIVALENCE NUMBER
NOTICE: The ringer equivalence number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone interface, The
termination on an interface may consist of any combination of devices subject only to the requirement
that the sum of the ringer equivalence numbers of all the devices does not exceed 5.
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety
requirements. The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs to certified equipment
should be made by an authorized Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
Commission Decision "CTR21"
The equipment has been approved to [Commission Decision"CTR21"] for pan-European single
terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences
between the individual PSTNs provided in different countries, the approval does not, of itself, give an
unconditional assurance of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first instance.
48
Appendixes
EMC, Safety and Terminal Directive Compliance
The CE mark is affixed to this product to confirm compliance with the following European Community
Directives:
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States
relating to electromagnetic compatibility.
and
Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States
relating to electrical equipment designed for use within certain voltage limits:
and
Council Directive 98/13/EEC of 12 March 1998 on the approximation of the laws of Member States
concerning telecommunications and Satellite earth station equipment.
New Zealand Telecom Warning Notice
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It indicates
no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it
provides no assurance that any item will work correctly in all respects with another item of
Telepermitted equipment of a different make or model, nor does it imply that any product is
compatible with all of Telecom’s network services.
This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing.
There is no guarantee that Telecom lines will always continue to support pulse dialing.
Use of pulse dialing, when this equipment is connected to the same line as other equipment, may
give rise to ‘bell tinkle’ or noise and may also cause a false answer condition. Should such problems
occur, the user should NOT contact the Telecom Faults Service.
The preferred method of dialing is to use DTMF tones, as this is faster than pulse (decadic) dialing
and is readily available on almost all New Zealand telephone exchanges.
Warning Notice: No ‘111’ or other calls can be made from this device during a mains power failure.
This equipment may not provide for the effective hand-over of a call to another device connected to
the same line.
Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on
the equipment (PC) associated with this device. In order to operate within the limits for compliance
with Telecom’s Specifications, the associated equipment shall be set to ensure that calls are
answered between 3 and 30 seconds of receipt of ringing.
International Modem Restrictions
Some dialing and answering defaults and restrictions may vary for international modems. Changing
settings may cause a modem to become non-compliant with national telecom requirements in
specific countries. Also note that some software packages may have features or lack restrictions that
may cause the modem to become non-compliant.
49
MultiModemUSB User Guide
Appendix B - V.90 Support
Introduction
V.90 is the ITU designation for what had formerly been called V.pcm. The ITU recommendation V.90
was determined at a meeting in Geneva ending February 6, 1998.
V.90 will replace K56flex and other proprietary solutions for PCM connections. Dual-mode client
modem code will be important until all central-site digital modems are upgraded to V.90 and all
interoperability problems have been resolved. Until that time, the Dual-mode client code will provide
reliable connections in K56flex mode to the central-site modems currently deployed.
Your V.90 dual-mode (V.90/K56flex) modem now includes:
· New AT commands,
· New Result Codes in V.90 mode, and
· A-law/m-law selection and various changes to the AT command documentation.
These new functions are explained in documents that are readily-available on the Multi-Tech web site
in Portable Document Format (PDF) files at http://www.multitech.com/support/manuals/IDCfiles/
manuals.idc . You can download the Acrobat Reader to view PDF files (you may want to bookmark
http://www.adobe.com/prodindex/acrobat/readstep.html before following the “download” link).
For files with a .ZIP extension, you can download PKUNZIP.EXE to extract the zipped files from the
Multi-Tech FTP site at: ftp://ftp.multitech.com/Utiltities/PKUNZIP.EXE. Using your favorite Web
browser, go to http://www.multitech.com/support/V.90upgrades.htm for additional information on
ITU V.90 support and other Multi-Tech products.
V.90 Troubleshooting
1. Check if the modem firmware is the latest. If not, download the latest from ftp://ftp.multitech.com.
2. Try adding one or more comma (,) characters to the dialed number in the dialing string.
3. Try limiting the speed with the S37 (sets the maximum upstream speed) and S38 (sets the
maximum “downstream speed) commands.
4. Perform basic modem/line troubleshooting (check the phone line for noise, try a different line, try
another device on the same line, etc.
50
Appendixes
Appendix C: Loopback Tests
Introduction
Each time you turn on your modem, it performs an automatic self-test to ensure proper operation.
Your modem also has three diagnostic tests: local analog loopback, remote digital loopback, and
local digital loopback. These ITU-T V.54 loopback tests isolate telephone circuit and transmission
problems.
In a loopback test, data from your computer loops through the circuits of your modem and/or a
remote modem before it appears on your monitor. When the loop has been completed, the data on
your PC’s monitor should match the original data.
The local analog loopback test allows you to verify that the modem’s transmitter and receiver circuits
are functioning properly.
The local digital loopback allows you to verify that the local computer or terminal, the two modems,
and the transmission line between them are functioning properly.
The remote digital loopback test allows you to verify that the remote computer or terminal, the remote
modem, the serial ports, the telephone line, and the local modem are functioning properly.
Note: All loopback tests operate at all speeds except 300 bps.
Local Analog Loopback Test (V.54 Loop 3)
In this test, data from your computer or terminal is sent to your modem’s transmitter, converted into
analog form, looped back to the modem’s receiver, converted into digital form, and then sent to your
monitor for verification. No connection to the phone line is required.
AT&T1
CONNECT
UUUUUUUUU
UUU
Digital
Computer or Terminal
Analog
Local MultiModem
Figure C-1. Local analog loopback test.
Test Procedure
1. Connect the modem to your computer. Using your communication program, set the desired
baud rate and go into terminal mode.
2. Type AT&T1 and press ENTER. This places your modem in analog loopback mode in the
originate mode. A CONNECT message should appear on your display. The modem is now
out of command mode and in a pseudo-online mode.
3. Note that the CD LED is on. If you are set for 14,400 bps or higher, a speed LED should be
on. If the CD LED is not on, there is a defect in your modem.
4. Enter characters from your keyboard. For this test, typing multiple uppercase U characters is
a good way to send an alternating test pattern of binary ones and zeros. The characters
entered should be displayed on your monitor. The TD and RD LEDs should flash when a
character is entered.
51
MultiModemUSB User Guide
5. To exit the test, type the escape sequence +++AT and press ENTER. This puts the modem
in online command mode. Then type either AT&T or ATH to return to command mode.
6. Your modem passes this test if the data received on your monitor are the same as the data
entered from your keyboard. If different data appear on your monitor, your modem is
probably causing the problem, though it could also be your computer. If your modem passes
this test, but you are receiving errors while on line, the remote modem or the phone line
could be at fault.
Remote Digital Loopback Test (V.54 Loop 2)
The remote digital loopback test tests the phone lines and the circuits of both your modem and a
remote modem. In this test, your modem must be on line with another modem that is set up to
respond to a request for remote digital loopback. (Note that some modems might not support remote
digital loopback or might have it disabled.) Data from your computer or terminal is transmitted through
your modem and over the phone line to the remote modem, where it is then looped back to your
modem.
AT&T6
OK
UUUUUUUUU
UUUUU
AT&T6
OK
Digital
Computer or Terminal
Analog
Local MultiModem
Analog
Digital
Remote MultiModem Computer or Terminal
Figure C-2. Remote digital loopback test.
Test Procedure
1. Arrange to have &T6 set on the remote test modem.
2. Open your communications software and go into terminal mode. Type AT and press ENTER;
you should get an OK message. Type AT\N and press ENTER to disable error correction.
3. Dial the remote modem and establish your online connection.
4. Type the escape sequence +++AT and press ENTER to bring your modem into online
command mode.
5. Type AT&T6 and press ENTER. The local modem responds to this command by transmitting
an unscrambled marking signal, which causes the remote modem to place itself in digital
loopback mode. Then the local modem exits online command mode and enters data mode.
6. Enter data from your keyboard. For this test, typing multiple uppercase U characters is a
good way to send an alternating test pattern of binary ones and zeroes. Data received by the
remote modem enters its analog receiver, is converted to digital data, is reconverted into
analog, and then is transmitted back to your modem. Your modem passes this test if the data
received on your monitor is the same as the data entered from your keyboard.
7. To exit the test, type the escape sequence +++AT and press ENTER. This puts the modem
in online command mode. The modem should respond with an OK message. If you wish to
stay on line with the remote modem for normal data transmission, type AT&T and press
ENTER to exit the test, then type ATO and press ENTER to return on line. If you wish to
terminate the call, type ATH and press ENTER to hang up.
52
Appendixes
Local Digital Loopback Test (V.54 Loop 2)
The local digital loopback test is identical to the remote digital loopback test with one exception.
Instead of using your modem to signal a remote modem to place itself in digital loopback mode, your
modem is placed in digital loopback mode while the remote modem is not. Data is entered and
transmitted from the remote modem, sent across the phone line to your modem, and looped back to
the remote modem.
AT&T3
OK
UUUUUUUUU
UUUUU
Digital
Computer or Terminal
Analog
Local MultiModem
Analog
Digital
Remote MultiModem Computer or Terminal
Figure C-3. Local digital loopback test
Test Procedure
1. Open your communications software and go into terminal mode. Type AT and press ENTER;
you should get an OK message. Type AT\N and press ENTER to disable error correction.
2. Dial the remote modem and establish your online connection.
3. Type the escape sequence +++AT and press ENTER to bring your modem into online
command mode.
4. Type AT&T3 and press ENTER. Once you receive an OK message from your modem (if
responses are enabled), your modem is placed in digital loopback mode.
5. Have someone enter data from the remote keyboard. For this test, typing multiple uppercase
U characters is a good way to send an alternating test pattern of binary ones and zeros. The
data received by your modem enters its analog receiver, is converted to digital data, is
reconverted into analog, and then is transmitted back to the remote modem. Your modem
passes this test if the data received on the remote monitor is the same as the data entered
from the remote keyboard.
6. To exit the test, type the escape sequence +++AT and press ENTER. This puts the modem
in online command mode. The modem should respond with an OK message. If you wish to
stay on line with the remote modem for normal data transmission, type AT&T and press
ENTER to exit the test, then type ATO and press ENTER to return on line. If you wish to
terminate the call, type ATH and press ENTER to hang up.
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MultiModemUSB User Guide
Appendix D: Warranty, Service, and Technical Support
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that this product will be free from defects in material or
workmanship for a period of ten years from the date of purchase or, if date of purchase is not
provided, ten years from the date of shipment (limited to customers in the U.S., Canada, Mexico, and
United Kingdom). For customers in all other countries, due to certain legal restrictions, MTS warrants
that this product will be free from defects in material or workmanship for a period of five years from
the date of purchase or, if date of purchase is not provided, five years from the date of shipment,
unless otherwise limited or prohibited by law.
MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED.
This warranty does not apply to any products that have been damaged by lightning storms, water, or
power surges, or that have been neglected, altered, abused, used for a purpose other than the one
for which they were manufactured, repaired by the customer or any party without MTS’s written
authorization, or used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement
of any products that prove to be defective within the warranty period, or, at MTS’s option, issuance of
a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory
with transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE
PRODUCTS.
Online Warranty Registration
If you have access to the World Wide Web, you can register your Multi-Tech product online at the
following URL:
http://www.multitech.com/register
Service
If you are outside the USA, your local distributor of Multi-Tech products usually offers the quickest
and most economical repair option. If necessary, you may send your modem to our Mounds View
factory in the USA. A modem that is shipped to us from outside the USA must have a Returned
Materials Authorization (RMA) and shipping instructions. To return a modem for repair from inside the
USA, no RMA is required; simply send it to us freight prepaid. Include a description of the problem, a
return shipping address, and a check or purchase order for out-of-warranty repairs.
Please send modems that require repairs to the following address:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repair
If you are shipping from outside the USA, please contact our Repair Department for an RMA prior to
your shipment. You can contact us by telephone at +(763) 785-3500 or by fax at +(763) 785-9874.
54
Appendixes
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the
most out of your Multi-Tech product. If you have any questions about the operation of this unit, please
call (800) 972-2439 (USA and Canada) or (763) 785-3500 (international and local). Please have
modem information available.
About the Internet
Multi-Tech's presence includes a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com
Dial-Up Networking
Microsoft’s Dial-Up Networking (DUN) is a system component of Windows 95, 98, and 2000 that
enables you to connect your computer to a variety of computer systems and networks, including the
Internet.
Dial-Up Networking has been integrated into Windows 2000. If you are using Windows 95, 98, you
may need to install the Dial-Up Networking code from the full-release Windows CD, a companion CD
from your Original Equipment Manufacturer (OEM), or from a complete set of installation (*.CAB) files
on your hard drive. If you are connecting to the Internet, the TCP/IP protocol suite must also be
installed on your computer.
If you are making a Dial-Up connection to the Internet, you’ll need to set up an account with an
Internet Service Provider (ISP). Your ISP should give you the following information:
·
Your access account userid and password
·
The access phone number(s) for dialing into your Internet Service Provider
·
The protocol used to connect to your ISP (PPP or SLIP)
·
Your ISP may or may not provide a static IP address for your computer. If your ISP provides
an IP address for your computer or for their Domain Name Server (DNS), you’ll need to enter
these addresses when you configure the Dial-Up connection. Many ISPs use dynamic IP
addresses which means they issue your computer a new IP address each time you log into
their system. If your ISP uses dynamic IP addresses, you do not need to configure an IP
address when you create your Dial-Up Connection.
The following instructions will guide you through setting up a basic Dial-Up Networking connection to
the Internet. Many features and settings beyond those shown here are available for use when
creating a Dial-Up connection.
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MultiModemUSB User Guide
Windows 98/95 Dial-Up Networking
Note: Before beginning, make certain Dial-Up Networking and TCP/IP are installed on your
computer.
1. To begin your set up:
a. In Windows 95, Click Start | Programs | Accessories | Dial-Up Networking.
b. In Windows 98, Click Start | Programs | Accessories | Communications | Dial-Up
Networking.
2. If this is the first time you have set up a connection with Dial-Up Networking, the Welcome to
Dial-Up Networking Wizard dialog box is displayed. If the Wizard does not display, double-click
the Make New Connection icon to display the Make New Connection dialog box.
3. The Make New Connection dialog box is displayed. Enter a descriptive name for this
connection. In the Select a device: list box, select your Multi-Tech System modem from the
list.
Click Next>.
4. The Make New Connection dialog box is displayed. Enter the Area code, Telephone number
and Country code for the computer you will be calling with this connection (your ISP’s access
phone number).
Click Next>.
56
Appendixes
5. The Make New Connection dialog box is displayed indicating you have successfully created a
new Dial-Up connection.
Click Finish.
6. From the Dial-Up Networking folder, right click on the Dial-Up Connection just created and select
Properties to open the Modem Properties dialog box.
7. The Modem Properties dialog box is displayed. Click the Server Types tab to display the server
property sheet. Select the appropriate Server Type, Log on options, and protocol selections for
the device to which you are connecting (e.g., your ISP).
Click OK.
8. If your ISP requires you to enter IP addresses for their server or DNS (Domain Name Server),
click the TCP/IP Settings button.
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MultiModemUSB User Guide
9. The TCP/IP Settings dialog box is displayed.
If your ISP provided you with an IP address for your computer, select Specify an IP address and
enter the static address in the box provided. If your ISP requires you to enter an IP address for
their name server (DNS), select Specify name server addresses and enter the IP addresses
given to you by your ISP. Click OK to save the TCP/IP values and return to the Server Types
tab.
When you have completed customizing the modem properties for this connection, click OK.
To use this connection, double-click the Dial-Up Connection icon within the Dial-Up Networking
folder. If prompted, enter your Internet account User Name and Password and click Connect.
58
Appendixes
Windows 2000 Dial-Up Networking
The following instructions describe all Dial-Up Networking connection options under Windows 2000
as well as guide you through setting up a Dial-up Networking connection to an Internet Service
Provider (ISP).
Note: If you are connecting to the Internet, make sure TCP/IP is installed on your computer and that
you’ve set up an access account with an Internet Service Provider.
1. To set up a Dial-Up Networking connection within Windows 2000, select
Start | Settings | Network and Dial-up Connections.
2. In the Network and Dial-up Connections dialog box, double-click the Make New Connection
icon. The Network Connection Wizard dialog box is displayed indicating the Wizard will help in
creating a connection to other computers and networks enabling applications such as e-mail,
web browsing, file sharing and printing.
Click Next>.
3. The Network Connection Type dialog box is displayed offering several connection options.
Select the option which best describes the type of connection you are creating with this definition.
Click Next>.
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MultiModemUSB User Guide
The process for completing your Dial-Up Networking connection will vary based on the connection
type selected in the previous step.
If you select Dial-up to private network and have only one modem installed:
a. The Phone Number to Dial dialog box is displayed. Enter the phone number of the
computer, network or Internet Service Provider (ISP) to which you are connecting. Click
Next>.
b. The Connection Availability dialog box is displayed. If you are creating this connection for
multiple users, select Create this connection for all users. If this connection will be used
only by you, select Create this connection only for myself. Click Next> to continue.
c.
The Completing the Network Connection Wizard dialog box is displayed. You are
prompted for a name to use for this connection. Enter a meaningful name in the box
provided, then click Finish.
If you select Dial-up to the Internet, the Welcome to the Internet Connection Wizard is displayed
as shown below.
a. Select the appropriate option for the type of connection you are making to the Internet and
click Next>. In this example, “I want to set up my Internet connection manually, or I want to
connect through a local area network (LAN)” has been selected.
b. The Setting up your Internet connection dialog box is displayed. Select I connect
through a phone line and modem. Click Next>.
c.
If you have only one modem installed, proceed to the next step. If you have more than one
modem installed on your computer, select your Multi-Tech System’s modem from the list
and click Next>.
d. The Step 1 of 3: Internet account connection information dialog box is displayed. Enter
the Area code, Telephone number and Country/region name and code for your Internet
Service Provider’s access number.
e. Click the Advanced tab to access options for selecting your connection type and logon
procedures. Your ISP should provide this information for your account. If you are not sure
which connection type to choose, try PPP.
Although many ISPs automatically provide an IP address for your machine and their Domain
Name Server (DNS) each time you connect to them, some ISPs do not. If your ISP provided
IP addresses to you, click the Addresses tab. In the IP Address
section, select Always
use the following:, and enter the IP addresses into the appropriate boxes. Click OK to
return to Step 1 of 3: Internet account connection, and click Next>.
Note: If your machine has a network adapter installed, do not enter this address in the address
box. Enter the IP address provided by your ISP.
60
Appendixes
f.
The Step 2 of 3: Internet account logon information dialog box is displayed. Enter the
user name and password you will use for your Internet account. Click Next>.
g. The Step 3 of 3: Configuring your computer dialog box is displayed. In the box provided,
enter a descriptive name for this connection and click Next >.
h. You are then asked if you would like to set up an Internet mail account. You may select Yes
or No. If you select yes, you will be asked to provide specific information about your mail
service. In this example, No is selected. Click Next>.
i.
The Completing the Internet Connection Wizard is displayed. Click Finish.
If you select Connect to a private network through the Internet:
a. In the box provided, enter the Host name or IP address belonging to the computer to which
you are calling. Contact the network administrator for the device to which you are connecting
to obtain this information. Click Next> to continue.
b. The Connection Availability dialog box is displayed. If you are creating this connection for
multiple users, select Create this connection for all users. If this connection will be used
only by you, select Create this connection only for myself. Click Next> to continue.
c.
The Completing the Network Connection Wizard dialog box is displayed. You are
prompted for a name to use for this connection. Enter a meaningful name in the box
provided. Click Finish.
If you select Accept incoming connections:
This option allows another computer to create a virtual connection to your computer through the
Internet, other public network or a direct cable. Virtual Private connections to your computer through
the Internet are possible only if your computer has a known name or IP address on the Internet.
a. The Devices for Incoming Connections dialog box is displayed. Select your Multi-Tech
System modem and click Next>.
b. At the Incoming Virtual Private Connection dialog box, select either Allow virtual private
connection or Do not allow virtual private connection.
c.
The Allowed Users dialog box is displayed. Next, you can Add or Delete users you will
allow to connect to this device. Click Next>.
d. In the Networking Components dialog box, select the boxes next to the name of each
networking component you want to enable for incoming connections. Click Next>.
e. The Completing the Network Connection Wizard dialog box is displayed. In the box
provided, enter a meaningful name for this connection and click Finish.
If you select Connect directly to another computer:
This connection option is designed to allow a connection between two computers using a serial,
parallel or infrared port.
a. The Host or Guest dialog box is displayed. Select the role you’d like for this computer.
Select Host if this computer has the information you want to access. Select Guest if this
computer will be used to access information on the Host computer.
b. If you select Host, you will be presented with the Connection Device dialog box. Select the
device from the list. After installing the device through the Wizard, you may configure the
connection properties by right clicking on the icon for this connection and selecting
Properties. Upon completion, click Next>.
The Allowed Users dialog box is displayed. Select the check box next to the name of each
user you want to allow to connect to this computer. Click Next>.
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MultiModemUSB User Guide
c.
If you select Guest, the Select a Device dialog box is displayed. Select the COM port you’d
like to use for this connection from the list. Click Next>.
d. The Connection Availability dialog box is displayed. If you are creating this connection for
multiple users, select Create this connection for all users. If this connection will be used
only by you, select Create this connection only for myself. Click Next> to continue.
e. The Competing the Network Connection Wizard dialog box is displayed. You are
prompted for a name to use for this connection. Enter a meaningful name in the field
provided and click Finish.
About Ordering Accessories
SupplyNet, Inc. supplies replacement transformers, cables and connectors for select Multi-Tech
products. You can place an order with SupplyNet via mail, phone, fax or the Internet at:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax:
914 267-2420
Email: [email protected]
Internet:
http://www.thesupplynet.com
SupplyNet Online Ordering Instructions
1. Browse to http://www.thesupplynet.com. In the Browse by Manufacturer drop-down list,
select Multi-Tech and click
2. To order, type in quantity, and click
3. Click
4.
62
to change your order
After you have selected all of your items click
to finalize the order. The
SupplyNet site uses Verisign’s Secure Socket Layer (SSL) technology to ensure your
complete shopping security.
Appendixes
Software User License Agreement
SoftGSM software is licensed by Multi-Tech Systems, Inc. to the original end-user purchaser of the
product, hereafter referred to as “Licensee.” The License includes the distribution diskette, other
accompanying programs, and the documentation.
The SoftGSM software, hereafter referred to as “Software,” consists of the computer program files
included on the original distribution diskette.
Licensee agrees that by purchase and/or use of the Software, he hereby accepts and agrees to the
terms of this License Agreement. In consideration of mutual covenants contained herein, and other
good and valuable considerations, the receipt and sufficiency of which is acknowledged, Multi-Tech
Systems, Inc. does hereby grant to the Licensee a non-transferable and non-exclusive license to use
the Software and accompanying documentation on the following conditions and terms:
The software is furnished to the Licensee for execution and use on a single computer system only
and may be copied (with the inclusion of the Multi-Tech Systems, Inc. copyright notice) only for use
on that computer system. The Licensee hereby agrees not to provide or otherwise make available
any portion of this software in any form to any third party without the prior express written approval of
Multi-Tech Systems, Inc.
Licensee is hereby informed that this Software contains confidential proprietary and valuable trade
secrets developed by or licensed to Multi-Tech Systems, Inc. and agrees that sole ownership shall
remain with Multi-Tech Systems, Inc.
The Software is copyrighted. Except as provided herein, the Software and documentation supplied
under this agreement may not be copied, reproduced, published, licensed, sublicensed, distributed,
transferred, or made available in any form, in whole or in part, to others, without expressed written
permission of Multi-Tech Systems, Inc. Copies of the Software may be made to replace worn or
deteriorated copies for archival or backup procedures.
Licensee agrees to implement sufficient security measures to protect Multi-Tech Systems, Inc.
proprietary interests and not to allow the use, copying or transfer by any means, other than in
accordance with this agreement. Licensee agrees that any breach of this agreement will be
damaging to Multi-Tech Systems, Inc.
Licensee agrees that all warranties, implied or otherwise, with regard to this Software, including all
warranties of merchantability and fitness for any particular purpose are expressly waived, and no
liability shall extend to any damages, including consequential damages, whether known to Multi-Tech
Systems, Inc. It is hereby expressly agreed that Licensee’s remedy is limited to replacement or
refund of the license fee, at the option of Multi-Tech Systems, Inc., for defective distribution media.
There is no warranty for misused materials.
This package contains 3.5-inch disks and/or CD-ROM discs. Neither this software nor the
accompanying documentation may be modified or translated without the written permission of MultiTech Systems, Inc.
This agreement shall be governed by the laws of the State of Minnesota. The terms and conditions of
this agreement shall prevail regardless of the terms of any other submitted by the Licensee. This
agreement supersedes any proposal or prior agreement. Licensee further agrees that this License
Agreement is the complete and exclusive statement of Agreement, oral, written, or any other
communications between Multi-Tech Systems, Inc. and Licensee relating to the subject matter of this
agreement. This agreement is not assignable without written permission of an authorized agent of
Multi-Tech Systems, Inc.
63
MultiModemUSB User Guide
64
Index
Index
Symbols
56K operation
disabling the auto rate ................................ 33
maximum connect speed ............................ 33
country code, displaying ................................. 24
A
Data Buffer Control command ........................ 29
data buffering ................................................. 28
data calling tone ............................................. 32
Data Calling Tone command .......................... 30
Data Carrier Detect command ........................ 26
data compression ............................................. 7
Data Compression Control command ............ 31
Data mode ...................................................... 52
data mode ................................................ 22, 25
data rates ......................................................... 7
Data Set Ready Control command ................. 28
Data Terminal Ready command ..................... 27
DCD Control command .................................. 26
default settings ............................................... 27
diagnostic information, displaying .................. 24
Dial command ................................................ 23
Dial Stored Telephone Number command ...... 24
dial string modifiers ........................................ 23
Dial-up networking
Windows 2000 ............................................ 59
Windows 98/95 ........................................... 56
Dial-up networking, overview ......................... 55
Dialing tones .................................................. 32
dialing tones ................................................... 32
Digital loopback tests ..................................... 52
disconnect delay ............................................ 32
Display Current Settings command ................ 28
DSR Control command .................................. 28
DTR Control command ................................... 27
abort timer ...................................................... 32
Analog loopback test ...................................... 51
Answer command .......................................... 23
assembling the modem .................................. 15
Asynchronous Communications Mode command27, 28
AT Command Control command .................... 31
AT commands ............................................ 7, 22
definition ..................................................... 22
descriptions ................................................ 23
disabling response to .................................. 31
format ......................................................... 22
attention code ................................................. 23
autoanswer ........................................ 22, 32, 44
Auxiliary Relay Control command .................. 27
B
backspace character, setting ..........................
Bell 212A mode ..............................................
blacklisting ......................................................
Break Control command ................................
break signal ....................................................
32
23
31
29
29
C
Call Waiting .................................................... 44
callback security
displaying settings ...................................... 28
setup password .......................................... 31
Caller ID ......................................................... 44
carriage return character ................................ 32
Carrier Control command ............................... 23
carrier loss disconnect time, setting ............... 32
CD indicator ................................................... 51
comma, setting pause time ............................ 32
command mode .............................................. 22
command string .............................................. 22
Communication Standard command .............. 23
Communications Mode command .................. 27
communications programs .................. 8, 22, 42
compression, data ............................................ 7
computer, connecting to ................................... 9
configuration
selecting reset configuration ....................... 28
storing ......................................................... 28
connect messages ......................................... 35
connecting the modem ............................... 9, 16
D
E
Echo Command Mode Characters command 24
Echo Online Data Characters command ........ 24
ENTER key .................................................... 23
Enter Setup Password command ................... 31
equipment, required ......................................... 8
error control, setting ................................. 32, 34
Error correction
Disabling ............................................... 52, 53
error correction ................................................. 7
Error Correction Mode Selection command ... 30
escape character ............................................ 32
escape sequence ..................................... 22, 31
F
fall-forward ....................................................... 7
fallback ....................................................... 7, 25
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MultiMobileUSB User Guide
Fallback and Fall Forward command ............. 31
fax communications ......................................... 8
features ............................................................ 7
firmware version, displaying ........................... 24
flow control ........................................ 27, 29, 30
Flow Control Selection command ............. 27, 30
front panel ...................................................... 10
G
Guard Tone Control command ....................... 27
H
handshake ......................................................
hangup command ...........................................
hangup delay ..................................................
Hook Control command ..................................
25
24
32
24
I
inactivity timer ................................................
Inactivity Timer command ..............................
indicators .................................................. 10,
Information Request command ......................
initialization strings ................................... 22,
installation and setup ......................................
ISP, setting up ................................................
32
30
42
24
43
14
55
K
K56flex protocol ............................................... 6
L
LED indicators .......................................... 10, 42
lightning protection ........................................... 9
line connection ............................................... 16
line feed character .......................................... 32
LINE jack .......................................................... 9
Load Factory Settings command .................... 27
Long Space Disconnect command ................. 26
Loopback tests
Local analog loopback ................................ 51
Local digital loopback ................................. 53
Remote digital loopback ............................. 52
M
messages .......................................................
MNP 5 data compression ........................... 7,
MNP error correction .................................. 7,
Modem Port Flow Control command ..............
Modem Reset command ................................
Modulation Handshake command ..................
Monitor Speaker Mode command ..................
Monitor Speaker Volume command ...............
MT5634MU
Troubleshooting ..........................................
66
35
31
30
29
26
25
25
24
42
O
on-hook/off-hook ............................................ 24
online command mode ................................... 22
P
pause time for comma, setting ....................... 32
phone connection ........................................... 16
PHONE jack ..................................................... 9
Plug and Play ................................................... 6
Protocol Result Code command ..................... 30
Pulse Dialing command .................................. 25
R
rate, maximum data ........................................ 33
Read Register Value command ...................... 25
reference materials ........................................ 19
Registering your product ................................ 54
Regulatory compliance ................................... 46
remote configuration ....................................... 38
escape character .................................. 32, 39
escape sequence ....................................... 31
Removing a modem from Windows ............... 19
Repairs ........................................................... 54
Repeat command ........................................... 23
required equipment .................................... 8, 14
resetting the modem ................................. 26, 27
Result Code Format command ...................... 26
Result Code Options command ..................... 26
Result Code Selection command ................... 26
result codes ................................ 22, 30, 35, 43
Result Codes Enable/Disable command ........ 25
retrain ............................................................. 26
Return Online to Data Mode command .......... 25
rings, setting number of .................................. 32
ROM checksum .............................................. 24
RS232 connection ............................................ 9
S
S-registers ......................................................
reading ........................................................
S0 ...............................................................
S1 ...............................................................
S10 .............................................................
S11 .............................................................
S18 .............................................................
S2 ...............................................................
S28 .............................................................
S3 ...............................................................
S30 .............................................................
S35 .............................................................
S36 .............................................................
S37 .............................................................
S38 .............................................................
S4 ...............................................................
32
25
32
32
32
32
32
32
32
32
32
32
32
33
33
32
Index
S42 ............................................................. 33
S43 ............................................................. 33
S48 ............................................................. 34
S5 ............................................................... 32
S6 ............................................................... 32
S7 ............................................................... 32
S8 ............................................................... 32
S89 ............................................................. 34
S9 ......................................................... 32, 39
setting ......................................................... 25
Safety Warning Telecom ................................ 14
Select Maximum MNP Block Size command . 29
Select Stored Configuration command ........... 28
Servicing your modem ................................... 54
Set Register Value command ......................... 25
setup password .............................................. 38
solving problems ............................................ 42
Speaker Mode command ............................... 25
specifications, technical .................................. 11
speed
data transmission ......................................... 7
fax transmission ............................................ 8
maximum .................................................... 33
Speed conversion (data buffer) ...................... 27
speed conversion (data buffer) ................. 28, 29
standby mode delay time ............................... 34
Store Current Configuration command ........... 28
Store Setup Password command ................... 31
V.32 Auto Retrain command ...........................
V.32bis start-up auto mode, disabling ............
V.34 modulation, enabling ..............................
V.42 error correction ................................... 7,
V.42bis data compression .......................... 7,
V.54 tests ................................................. 28,
V.90 support ...................................................
V.90 troubleshooting .......................................
View Numbers in Blacklist command ....... 30,
26
33
32
30
31
51
50
50
31
W
wait time for dial tone ..................................... 32
Warranty ......................................................... 54
warranty ........................................................... 7
Windows 2000, uninstalling a modem ............ 19
Windows 95, uninstalling a modem ................ 19
Windows 98, uninstalling a modem ................ 19
World Wide Web ............................................ 19
X
XON/XOFF Pass-Through command ............ 30
T
technical specifications ................................... 11
Technical support ........................................... 55
telephone, connecting a ............................. 9, 16
telephone line ........................................ 8, 9, 43
Terminal mode ................................................ 52
terminal mode ................................................. 42
Testing the modem
Loopback tests ........................................... 51
testing the modem .................................... 28, 43
Tone Dialing command ................................... 25
tones, dialing .................................................. 32
Transmit Break command .............................. 29
Troubleshooting
V.90 ............................................................. 50
troubleshooting ............................................... 42
U
Uninstalling a modem from Windows ............. 19
Unpacking the MT5634MU ............................. 14
V
V.22 mode ...................................................... 23
V.22bis Guard Tone Control command ........... 27
V.25 data calling tone ............................... 30, 32
67
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