SV8100 Easy Guide with Mobile Extension
SV8100 EASY GUIDE With Mobile Extension To Place an Outside Call: Lift handset and dial 9 + number. For handsfree access, Press SPK, listen for dial tone and dial 9 + number. To Answer a Call: Lift handset OR press SPK key. To Intercom Call a Co-Worker: Lift handset and press extension key, or dial 3 digit extension number To Place a Caller on Hold: Press the red HOLD key. Cap Key will flash red. To Retrieve a Caller on Hold: Press flashing Cap Key. To Transfer a Call: Press the extension key, or press hold, dial ext. number, announce call when party responds, hang-up or press Transfer key. If the called party does not answer, press the Cap Key to return to caller. To Transfer a Call to Voice Mail: Press red HOLD key, press VMmg soft key under disp, press extension key or dial extension number hang up. To Place a Callback: Call an extension. When you hear a busy tone, press arrow down on soft key press soft key under camp when the called extension hangs up your phone will ring. To Page: Lift handset. Press Page key. Make announcement. To Park a Call: Press an available Park key. Page where call is parked, party can press the Park key to retrieve the call. Station Park: Instead of placing your caller on hold, press the station Park (personal park) key (*07) on your phone frees up the CAP Key, longer hold time, and no one else can pick up, go to another station, dial **plus the extension number where you placed it and pick up the call, or press TRF + ext. number then station Park Key, the call will now be on the phone where you want to pick it up. Operator can dial your ext. you’re not at your desk she presses St. Park Key, now pages that you have a call holding. The call is on your station park key on you set, you can from any phone dial ** plus your ext. number and get the call. Follow procedure above to put the call back on your key on your phone to go back to your desk. Need - V5.0 To Establish a Conference Call: Establish first call. Press (CONF) in Disp. Dial second number Press (Add) in Disp Press (Begin) to connect all parties. To Use a Headset: Press the Headset key to enable the headset. Press SPK for dial tone to make your call. Press SPK to hang up. To Prgm & Use the System Speed Dial Directory: Press SPKR dial 753 dial 000 + 9 press Hold. Using Key Pad spell name, press # if using another letter on same key, pres # twice for space. Press hold to store, dial 001 etc for additional numbers To Use press soft Key below DIR press SPD start scrolling or press the letter on key pad then scroll it will take you to the proper Directory To Enter Your Name: Press SPKR, dial 700, enter extension number spell out name on the KEY PAD. When complete, Press HOLD, you will hear two confirmation beeps, Press SPK to save. Voice Mail User Guide To Use Voice Over: Press the extension of the person you want to call. When you hear busy, ring, press Voice Over. You will hear an alert tone and Voice Over will flash. You can talk as soon as the alert tone ends. To respond to a Voice Over announce, press Voice Over key. The light will turn green, talk to the caller. Press the Voice Over Key again to get back to your caller. From outside the office Dial office number, wait for greeting, press #, enter mailbox number and enter security code. Voice Mail Set Up Enter your mailbox Record the active greeting: Press 4 + 7 and record at the tone + # and hang up. To change greeting options: Press 2 + press 1, 2, or 3 Group Listen: While speaking to your caller press speaker button twice, this puts your outside caller on speakerphone but you are talking on the handset. Co-workers can hear the caller, caller does not know they are being listened to. To program extension keys: Press SPK key dial 751 + press key to program + 01 + 3 digit extension number, press hold, hear 3 beep Confirmation tone. To Program a Speed Dial Key: Press SPK, dial "751", press available function key, enter 01 + 9 + number, press hold, then press next function key, repeat process, press SPK to hang-up. To use, simply touch the programmed key to dial the number. To Change Ringer Pitches: To review the available pitches, press SPK, dial “711" and select (1) High (2) Medium or (3) Low. To set, press SPK, dial “720", press “1" For internal ringing. Press (1) High, (2) Medium, or (3) Low and hang up. To Call Your Mailbox On your phone, press VM key in display or *8 and enter your security code. Record a mailbox name: Enter your mailbox Press 76 then 7 and record at the tone + # and hang-up. Set up a security code: Enter your mailbox Press 67 for Options Menu, 7 for Security Code and enter 4 digit code #, then 2 for Correct or 4 for Incorrect. Record and Send a Message From your mailbox: Press 7,7 and record at the tone, press #, dial extension number, press # and hang-up. After Listening to Message Options To check a message you sent: Press CM (2,6) Listen to message: Press L (5) Save a message: Press SA (7,2) Erase the message: Press E (3) To forward a message: Press MF (6,3) Record a reply to a message: Press RE (7,3) Make intercom call to sender: Press MC (6,2) Future delivery message: Press FD (3,3) Get time, date, sender: Press TI (8,4) To reverse the order in which you listen to the message: Press RL (7,5) To get a help message: Press 0 To pause while listening: Press * To continue listening after a pause: Press * To back up 5 seconds: Press B (2) To back up to the beginning: Press BB (2,2) To go ahead 5 seconds: Press G (4) before the message ends To skip a greeting: While listening to a VM greeting, press * to skip to the beep. CALL FORWARD FROM STATION WITHOUT CALL FORWARD KEYS. Procedure is the same for all Call Forward types. Press Speaker key, dial SERVICE CODE, dial 1; dial extension number where calls are to be forwarded to. To CANCEL Call Forwarding press Speaker dial SEVICE CODE dial 0. CALL FORWARD IMMEDIATE Dial Service Code 741 + 1 + ext. number hang up MOBILE EXTENSION CALL FORWARD UNANSWERED Dial Service Code 744 + 1 + ext number hang up Placing an OUTSIDE call from Mobile Ext.: CALL FORWARD BOTH RING Dial Service Code 745 + 1 + ext. number hang up Dial your DID number from your cell phone, you will immediately hear “internal” dial tone, dial 9 and the outside number you are calling. CALL FORWARD FOLLOW ME From the phone you want to forward your phone to. Dial Service Code 746 + 1 + your ext. number hang up Placing an INTERNAL call from Mobile Ext.: CALL FORWARD ANY STATION TO ANOTHER From any extension dial Service Code 790 + 1 + ext. to be forwarded then destination ext. Dial your DID number from your cell phone, you will hear “internal” dial tone, dial the extension number and talk. If extension number is busy, press “8” to leave a VM or press 6 to Voice Over and to ask question. If extension rings press1 to Voice announce. Answering a call on Mobile Extension: Answer the ringing call. When finished talking, you may dial *0 to get new dial tone and place a new internal or external call. To place a call on Hold – Press *# To Retrieve a Held Call – Press *# Transferring a call: While on the call, Press *#, dial the extension number, Dial *0 and hang up.
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