Planar EP5014K, EP5014K-T, EP6514K-T, EP5814K, EP6514K User manual

Planar EP5014K, EP5014K-T, EP6514K-T, EP5814K, EP6514K User manual
EP Series Ultra HD LCD
Displays User Guide
Copyright © 1 Feb 2016 by Planar Systems, Inc. All rights reserved.
Contents of this publication may not be reproduced in any form without permission of Planar
Systems, Inc.
Trademark Credits
Windows™ is a trademark of Microsoft Corp.
All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without notice. Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every
precaution has been taken in the preparation of this manual, the Company shall not be liable
for errors or omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by providing great
support, display uptime, and performance optimization. From post-sale technical support to
a full suite of depot services, our services are performed by trained Planar employees. When
you purchase a Planar product, you get more than a display, you get the service and support
you need to maximize your investment. To find the latest warranty and service information
regarding your Planar product, please visit http://www.planar.com/support
RoHS Compliance Statement
The Planar EP Series is fully RoHS compliant.
Part Number: 020-1280-00C
Table of Contents
EP Series Ultra HD LCD Displays User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Recommended Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
VESA Mounts, General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Unpacking the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installing the Cable Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EP5014K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
EP5014K-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
EP5814K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
EP5814K-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
EP6514K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
EP6514K-T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Planar EP Series - Standard Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing OPS Expansion (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operating the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
EP Series Ultra HD LCD Displays User Guide
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Table of Contents
OSD Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Display in Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Display in Flat or Tilted Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turning the Display Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Selecting the Input Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Navigating Through the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Performing basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Touchscreen MultiTouch Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Touchscreen (PQLabs) MultiTouch Platform Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Uninstalling the MultiTouch Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Multi-Touch Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
LAN Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring VCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
TCP Mode, UDP Mode and UART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
EP Series Ultra HD LCD Displays User Guide
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Table of Contents
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Reset Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Accessing Planar’s Technical Support Website. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
iii
EP Series Ultra HD LCD Displays User Guide
iv
EP Series Ultra HD LCD Displays User Guide
Introduction
The Ultra HD resolution Planar EP Series LCD displays offer best-in-class reliability with
the stunning image quality of 4K resolution. The displays come standard with
commercial-grade features required for digital signage, corporate, and control room
environments.
Also available in touch versions, Ultra HD Planar EP Series displays bring interactivity
to the 4K immersive experience.
Caution: This manual is intended for use by qualified service persons and end users with
experience installing LCD displays.
EP Series Ultra HD LCD Displays User Guide
1
Safety Information
Safety Information
Before using the Planar EP Series, please read this manual thoroughly to help protect
against damage to property, and to ensure personnel safety.
• Be sure to observe the following instructions.
• For your safety, be sure to observe ALL the warnings detailed in this manual.
• For installation or adjustment, please follow this manual’s instructions, and refer
all servicing to qualified service personnel.
Safety Precautions
• If water is spilled or objects are dropped inside the display, remove the
power plug from the outlet immediately. Failure to do so may result in fire or
electrical shock. Contact your dealer for inspection.
• If the display is dropped or the chassis is damaged, remove the power plug
from the outlet immediately. Failure to do so may result in fire or electrical
shock. Contact your dealer for inspection.
WARNING! Wall mounts must be secure.
• If the display is hung on a wall, the wall must be strong enough to hold it.
Simply mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: The screen could be damaged by heavy pressure.
• Slight pressure on the LCD will cause distortion of the image. Heavier
pressure will cause permanent damage. Displays should be mounted where
viewers cannot touch the screen or insert small objects in the openings that will
create hazards by contacting bare conductive parts.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
• The polarizer is a thin sheet of film laminated to the outside layer of glass
on the LCD screen. Take care when handling items near the screen.
• If the power cord or plug is damaged or becomes hot, turn off the main
power switch of the display. Make sure the power plug has cooled down
and remove the power plug from the outlet. If the display is still used in this
condition, it may cause a fire or an electrical shock. Contact your dealer for a
replacement.
2
EP Series Ultra HD LCD Displays User Guide
Important Safety Instructions
Important Safety Instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use the display near water.
6 Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7 Do not install near any heat sources such as radiators, heat registers, stoves or
other apparatus (including amplifiers) that produce heat.
8 Do not defeat the safety purpose of the polarized or grounding type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. When the provided plug does not fit into your
outlet, consult an electrician for the replacement of the obsolete outlet.
9 Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles and the point where they exit from any of the displays.
10 Only use the attachments/accessories specified by the manufacturer.
11 Unplug all displays during lightning storms or when unused for long periods of
time.
12 You must follow all National Electrical Code regulations. In addition, be aware of
local codes and ordinances when installing your system.
13 Refer all servicing to qualified service personnel. Servicing is required when any
of the displays have been damaged in any way. For example, if the AC power cord
or plug is damaged, liquid has been spilled or objects have fallen into a display,
the displays have been exposed to rain or moisture, do not operate normally or
have been dropped.
14 Keep the packing material in case the equipment should ever need to be
shipped.
15 Wall mounts must be secure. The wall must be strong enough to hold all displays,
brackets and cables.
EP Series Ultra HD LCD Displays User Guide
3
Recommended Usage
16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure
will cause permanent damage. Displays should be mounted where viewers
cannot touch the screen or insert small objects in the openings that will create
hazards by contacting bare conductive parts.
17 The front polarizer is soft and subject to scratches from sharp objects. The
polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD
screen. Take care when handling items near the screen.
Recommended Usage
In order to get the most out of your LCD, use the following recommended guidelines
to optimize the display.
Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little or no way
to correct the problem. Under normal use, an LCD will not experience burn-in, as
plasma displays do, nor will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video patterns
or images. However, LCDs can experience temporary image retention when
recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed
continuously for extended periods of time (12 hours or longer). An electrical charge
differential may build up between the electrodes of the liquid crystal, which causes a
negative-color video image (color-inverted and brightness-inverted version of the
previous image) to be retained when a new image is displayed. This behavior is true
for any LCD device from any LCD manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions for
details. Here are some guidelines to help you avoid TIR:
• Use the LCD to show a screen saver, moving images or still pictures that change
regularly. When using high-contrast images, reposition the images frequently.
• Turn off the LCD when it is not in use. To use your source computer’s Power
Options Properties, set up your computer to turn off the display when not in
use.
Caution: For optimal performance, we suggest turning off the backlight power on the
display for six hours per day.
4
EP Series Ultra HD LCD Displays User Guide
European Union Disposal Information
European Union Disposal Information
Français
English
■ Disposal of old Electrical & Electronic Equipment (Applicable throughout
the European Union and other European countries with separate collection
programs)
■ Mise au rebut des équipements électriques et électroniques usagés
(Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays
européens disposant de programmes distincts de collecte des déchets)
Deutsch
■ Entsorgung von elektrischen & elektronischen Altgeräten (geltend für die
europäische Gemeinschaft und andere europäische Länder mit separaten
Sammelprogrammen)
This symbol found on your product or on its packaging, indicates that
this product should not be treated as household waste when you wish to
dispose of it. Instead, it should be handed over to an applicable collection
point for the recycling of electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent potential
negative consequences to the environment and human health, which
could otherwise be caused by inappropriate disposal of this product. The
recycling of materials will help to conserve natural resources.
Ce symbole appliqué sur votre produit ou sur son emballage indique
que ce produit ne doit pas être traité comme un déchet ménager lorsque
vous voulez le mettre au rebut. Il doit au contraire être remis à un site
de collecte agréé pour le recyclage des équipements électriques et
électroniques. En veillant à ce que ce produit soit mis au rebut de façon
adéquate, vous contribuerez à prévenir les conséquences potentiellement
négatives sur l’environnement et sur la santé humaine qui risqueraient
de se produire en cas de mise au rebut inappropriée de ce produit. Le
recyclage des matériaux contribuera également à économiser les ressources naturelles.
Dieses Symbol, zu finden auf Ihrem Produkt oder dessen Verpackung,
macht Sie darauf aufmerksam, dass dieses Produkt bei der Entsorgung
nicht als Hausmüll behandelt werden darf. Statt dessen sollte es an eine
Sammelstelle zum Recycling von elektrischen und elektronischen Altgeräten gegeben werden. Helfen Sie mit, potenziell schädliche Einflüsse
auf Umwelt und Gesundheit, die durch eine unsachgemäße Entsorgung
dieses Produktes entstehen können, zu vermeiden und entsorgen Sie
dieses Produkt ordnungsgemäß. Recycling hilft, natürliche Rohstoffe
einzusparen.
This symbol is only valid in the European Union.
If you wish to discard this product, please contact
your local authorities or dealer and ask for the correct method of disposal.
Ce symbole n’est valable que dans l’Union Européenne.
Si vous souhaitez mettre ce produit au rebut, veuillez
prendre contact avec les autorités locales ou avec votre
revendeur et renseignez-vous sur la méthode de mise
au rebut correcte.
Dieses Symbol ist nur innerhalb der europäischen
Gemeinschaft gültig.
Wenn Sie dieses Produkt entsorgen möchten, wenden
Sie sich bitte an Ihre örtliche Behörde und fragen Sie
nach der ordnungsgemäßen Entsorgungsmethode.
Italiano
Español
■ Deshecho de equipos eléctricos y electrónicos (aplicable a la Unión Europea y a otros países europeos con programas de reciclaje independientes)
La presencia de este símbolo en el propio producto o en su material de
embalaje, indica que no se debe tratar como residuo doméstico cuando
desee deshacerse de él. En su lugar, debe entregarlo en el punto limpio
correspondiente de reciclaje de equipos eléctricos y electrónicos. Asegurándose de que este producto se desecha de forma correcta, ayudará
a evitar posibles consecuencias negativas para la conservación del
medioambiente y la salud humana, consecuencias que podrían darse si
se deshace del producto de forma inadecuada. El reciclado de materiales
ayuda a conservar los recursos naturales.
Este símbolo solamente es válido en la Unión
Europea.
Si desea deshacerse de este producto, póngase
en contacto con las autoridades locales o con su
distribuidor y pida información sobre el método de
disposición adecuado.
■ Smaltimento delle attrezzature elettriche ed elettroniche usate (applicabile
in tutta la Comunità Europea ed altri Paesi Europei che applicano
programmi di raccolta differenziata)
Il simbolo trovato sul prodotto, o sulla sua confezione, indica che il
prodotto non può essere trattato come i domestici quando è il momento
di smaltirlo. Al contrario, deve essere consegnato ad un centro di raccolta
specializzato nel riciclaggio di attrezzature elettriche ed elettroniche. Assicurando che il corretto smaltimento di questo prodotto, si aiuterà a prevenire potenziali conseguenze negative sull’ambiente e sulla salute umana,
che possono essere provocate da uno scorretto smaltimento di questa
attrezzatura. I materiali riciclati aiuteranno a conservare le risorse naturali.
Questo simbolo è valido solo nell’Unione Europea.
Per smaltire questo prodotto, mettersi in contatto con
le autorità locali – o con il rivenditore – e chiedere
informazioni sul corretto metodo di smaltimento.
Polski
Português
■ Eliminação de equipamentos eléctricos e electrónicos usados (aplicável
na União Europeia e noutros países europeus com programas próprios de
recolha destes equipamentos)
Este símbolo, colocado no produto ou na respectiva embalagem, indica
que o produto não deve ser tratado como lixo doméstico aquando da sua
eliminação. Em vez disso, deve ser entregue num ponto de recolha de equipamentos eléctricos e electrónicos para posterior reciclagem. Ao garantir
a correcta eliminação deste produto, estará a evitar consequências potencialmente negativas tanto para o ambiente como para a saúde humana. A
reciclagem de materiais ajuda a preservar os recursos naturais.
Este símbolo apenas é válido na União Europeia.
Se quiser eliminar este produto, contacte as entidades locais ou o seu fornecedor para ficar a saber
qual o método de eliminação correcto.
■ Usuwanie zużytego sprzętu elektrycznego i elektronicznego (Dotyczy
krajów Unii Europejskiej i innych krajów europejskich z oddzielnymi
programami zbiórki odpadów)
Obecność tego symbolu na produkcie lub na opakowaniu z produktem
oznacza, że tego produktu nie można wyrzucać razem z odpadkami
domowymi. Należy go przekazać do punktu zbiórki w celu poddania
recyklingowi podzespołów elektrycznych i elektronicznych. Usunięcie tego
produktu w prawidłowy sposób, pomoże w zabezpieczeniu przed negatywnym wpływem odpadów na środowisko i zdrowie ludzi, powodowanym
przez niewłaściwe usuwanie produktu. Przetwarzanie materiałów pomaga
w zachowaniu zasobów naturalnych.
Ten symbol obowiązuje wyłącznie w krajach Unii
Europejskiej.
Informacje dotyczące prawidłowej metody usunięcia
tego produktu, można uzyskać u władz lokalnych lub
u dostawcy.
Suomi
Svenska
■ Avfall av förbrukad elektrisk och elektronisk utrustning (Tillämpbart i
hela Europeiska unionen och andra europeiska länder med separata
samlingsprogram)
Den här symbolen som finns på din product eller på dess förpackning
påvisar att produkten inte ska behandlas som hushållsavfall när du vill
slänga bort den. Istället ska den lämnas över till en lämplig uppsamlingspunkt för återvinning av elektriska och elektroniska utrustningar. Genom att
tillförsäkra att den här produkten återvinns på ett riktigt sätt hjälper du till
med att förhindra möjliga negative konsekvenser för miljön och mänsklig
hälsa. Det kan annars orsakas på grund av olämplig sophantering av den
här produkten. Återvinning av material kommer att hjälpa till att bevara
naturtillgångar.
Den här symbolen är endast giltig inom den
Europeiska unionen.
Om du vill slänga bort den här produkten ska du
kontakta lokala myndigheter eller återförsäljar, och
fråga efter lämplig avfallsmetod.
■ Vanhojen sähkö- ja elektroniikkalaitteiden hävittäminen (Soveltuva kaikkialla Euroopan unionin alueella, sekä muissa Euroopan maissa, joilla on
erilliset keräysohjelmat)
Jos tuotteessa tai sen pakkauksessa on tämä symboli, sitä ei pidä
hävitettäessä käsitellä tavallisena kotitalousjätteenä, vaan se kuuluu toimittaa sähkö- ja elektroniikkalaitteiden kierrätyspisteeseen. Varmistamalla,
että tämä tuote hävitetään asiaankuuluvalla tavalla autat estämään mahdollisia ympäristölle ja ihmisille koituvia negatiivisia seuraamuksia, joita
sen vääränlainen hävittäminen voi aiheuttaa. Materiaalien kierrättäminen
auttaa säilyttämään luonnonvaroja.
Tämä symboli on voimassa ainoastaan Euroopan
unionin alueella.
Jos haluat hävittää tämän tuotteen, ota yhteyttä
paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele
asiaankuuluvia hävittämistoimenpiteitä.
EP Series Ultra HD LCD Displays User Guide
Nederlands
■ Verwijderen van oude elektrische en elektronische apparatuur (toepasselijk in de volledige Europese Unie en andere Europese landen met
afzonderlijke programma’s voor afvalverzameling)
Dit symbool dat op het product of zijn verpakking is aangebracht, geeft aan
dat dit product niet mag worden behandeld als huishoudelijk afval als u het
wilt wegwerpen. U moet het afgeven bij een specifiek verzamelpunt voor
de recyclage van elektrische en elektronische apparatuur. Door te garanderen dat u dit product op de correcte manier wegwerpt, helpt u potentiële
negatieve gevolgen voor het milieu en de menselijke gezondheid, die
zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen
van het product, te voorkomen. De recyclage van materialen helpt het
behoud van natuurlijke bronnen.
Dit symbool is alleen geldig in de Europese Unie.
Als u dit product wenst weg te gooien, dient u contact op
te nemen met uw lokale instanties voor details over de
gepaste methode voor afvalverwijdering.
Waste Electrical and Electronic Equipment (WEEE) Directive
In the European Union, this label indicates that this product
should not be disposed of with household waste. It should
be deposited at an appropriate facility to enable recovery
and recycling. EEE complies with Directive ‘Regulation on
the Restriction of the Use of Certain Hazardous Substances
in Electrical and Electronic Equipment’
Waste Electrical and Electronic Equipment
(WEEE) Directive In the European Union, this
label indicates that this product should not be
disposed of with household waste. It should be
deposited at an appropriate facility to enable
recovery and recycling. EEE complies with
Directive ‘Regulation on the Restriction of the
Use of Certain Hazardous Substances in Electrical
and Electronic Equipment’
Waste Electrical and Electronic Equipment (WEEE)
Yönergeleri Avrupa Birliği'nde bu etiket, ürünün ev
elektroniği aletleri atıkları ile imha edilemeyeceğini gösterir.
Kurtarmak ve geri dönüşümünü sağlamak için uygun
şartlarda saklanması gerekir. EEE Yönetmeliğine Uygundur
Ve Elektronik Eşyalarda Bazi Zararli Maddelerin Kullaniminin
Sinirlandirilmasina Dair Yönetmelik.
Waste Electrical and Electronic Equipment
(WEEE) Yönergeleri Avrupa Birliği'nde bu etiket,
ürünün ev elektroniği aletleri atıkları ile imha
edilemeyeceğini gösterir. Kurtarmak ve geri
dönüşümünü sağlamak için uygun şartlarda
saklanması gerekir. EEE Yönetmeliğine
Uygundur Ve Elektronik Eşyalarda Bazi Zararli
Maddelerin Kullaniminin Sinirlandirilmasina Dair
Yönetmelik.
5
Normal Usage Guidelines
Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat
buildup, and without direct or indirect heat sources such as lighting fixtures, heating
ducts, or direct sunlight that can cause the modules to experience high operating
temperatures. For all modules, do not block fans or ventilation openings. If the LCD
module will be installed in a recessed area with an LCD surround or enclosure, ensure
adequate openings are applied for proper air flow and ventilation.
At 3000 meters or below, the maximum ambient operating temperature for the LCD
module cannot be above 40º C nor below the minimum ambient operating
temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure
that module placement is changed, thermal shielding is provided and/or additional
ventilation is provided to keep the display within its nominal operating parameters.
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when
the ambient temperature at the top of the wall is predicted to be above the specified
ambient temperature for the panel. Cooling may be done behind the displays and
depending on the wall configuration, it may be helpful to place air ducts (AC) at
every third display tall.
VESA Mounts, General Description
VESA mounts are used to secure the Planar EP Series for display. The display can be
installed using a variety of VESA mounts available through Planar. If you do not have
a VESA mount and would like to purchase one, contact Planar.
If you purchased a VESA mount, you should have a received a separate box with
mounting supplies and an Installation manual. Follow these instructions carefully.
Keep in mind the following general installation guidelines:
• Screw length is crucial and will vary depending on the type of mount you use.
Total screw length will include the penetration length plus the length required
by the type of VESA mount in use.
• Mount spacers may be required to accommodate the protruding back panel of
the OPS slot.
Caution: Shorter screws will result in insufficient mounting strength and longer screws
could puncture parts inside the display.
• Prior to installation, make sure you know where all of the mounting points are
located.
• Follow all safety precautions outlined in the VESA Installation manual.
• Verify the parts received with the list shown in the VESA Installation manual.
6
EP Series Ultra HD LCD Displays User Guide
Cleaning the Display
Cleaning the Display
If dust has collected on the power plug, remove the plug from the outlet and clean
off the dust. Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in electrical
shock or damage.
Keep the following points in mind when cleaning the surface of the display:
• When the surface of the display becomes dirty, wipe the surface lightly with a
soft clean cloth.
• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes,
which are available at most electronics stores.
• Do not let cleaner seep into the display, as it may cause electrical shock or
damage.
EP Series Ultra HD LCD Displays User Guide
7
Package Contents
Package Contents
Unpacking the Display
The display is packed in a cardboard box using foam to protect it during shipping.
Before unpacking the display, prepare a stable, level and clean surface near a wall
outlet.
1 Place the LCD panel box in an upright position and remove the carton locks from
the bottom first.
2 Remove the entire top of the box and the top shipping foam.
3 Remove the accessory bag and packing list.
8
EP Series Ultra HD LCD Displays User Guide
Unpacking the Display
Item
Description
Quantity
1
LCD panel
1
2
Carton
1
3
Foam Cushion Top
1
4
Foam Cushion Bottom
1
5
Polyurethane Bag
1
6
Accessory Bag
1
7
Carton Lock
6
EP Series Ultra HD LCD Displays User Guide
9
Contents of the Accessory Kit
Contents of the Accessory Kit
Part
10
Picture
Quantity
HDMI Cable
1
USB Drive
1
USB Cable
(For Touch version)
1
Power cord
1
IR extender cable
1
EP Series Ultra HD LCD Displays User Guide
Contents of the Accessory Kit
Part
Picture
Quantity
Cable Clips
2
OSD Remote (AAA
batteries included)
1
EP Series Ultra HD LCD Displays User Guide
11
Installing the Cable Clips
Installing the Cable Clips
The cable clips included in the Accessory Kit are used to assist with cable
management. These clips snap into place as shown in the image below.
12
EP Series Ultra HD LCD Displays User Guide
Dimensions
Dimensions
EP5014K
EP Series Ultra HD LCD Displays User Guide
13
EP5014K-T
EP5014K-T
14
EP Series Ultra HD LCD Displays User Guide
EP5814K
EP5814K
EP Series Ultra HD LCD Displays User Guide
15
EP5814K-T
EP5814K-T
16
EP Series Ultra HD LCD Displays User Guide
EP6514K
EP6514K
EP Series Ultra HD LCD Displays User Guide
17
EP6514K-T
EP6514K-T
18
EP Series Ultra HD LCD Displays User Guide
Planar EP Series - Standard Inputs
Planar EP Series - Standard Inputs
1
RS-232
8
VGA
2
LAN
9
PC Audio In
3
HDMI 1
10
IR Extender
4
HDMI 2
11
PC Audio Out
5
HDMI 3
12
S/PDIF Out
6
HDMI 4
13
Touch USB (for Touch version)
7
DisplayPort
EP Series Ultra HD LCD Displays User Guide
19
Installing the Display
Installing the Display
This section explains how to install your display. We suggest that you read the entire
section before you attempt to install the unit.
Before You Begin
Make sure you have all the items in these lists before you begin unpacking and
installing your display(s).
Tools/Equipment List
Depending on your installation, you may need one or more of the following items:
•
•
•
•
•
String/string level
Digital/laser level
Ladders/lift
Back brace
Stud finder (if hanging display on a wall)
Other Things You May Need
• LCD screen cleaner or LCD wipes - available at most electronics stores
• At least two very strong people to help lift units into place
Plan Your Installation
You should have a detailed plan of how the units are to be configured. The plan
should include calculations for the following:
•
•
•
•
Power (maximum of five units per 20A circuit for 115V operation)
Cable runs
Ventilation and cooling requirements
If hanging display on a wall, location of studs in the wall
Prepare Your Installation Location
You should have prepared the area where you will install the unit. If custom
enclosures are part of the installation, they must be fully designed to accommodate
the installation of the displays, as well as the installed unit and ventilation and
cooling requirements.
If your installation included a lot of construction or dust, it is highly recommended
that you clean all of the screens after the wall installation and configuration are
complete.
20
EP Series Ultra HD LCD Displays User Guide
Cable Length Recommendations
Cable Length Recommendations
Cable length performance may vary between different cables and sources. The
recommended maximum DisplayPort length is 3m for DisplayPort 1.2 and 5m for
DisplayPort 1.1. HDMI cable length is recommended for up to 15m.
EP Series Ultra HD LCD Displays User Guide
21
Installing OPS Expansion (Optional)
Installing OPS Expansion (Optional)
The Planar EP Series displays are equipped with an expansion slot that supports the
Intel® Open-Pluggable Specification (OPS). The slot will support OPS devices such as
PC’s, SDI modules, HDBaseT receivers, etc.
To install an OPS device, remove the protective cover on the display and slide the
device firmly into position. When installed, the OPS device will be connected
internally to the display. No external video or power cables are required.
For convenience, two Type-A USB 2.0 ports and one Type-A USB 3.0 port are provided
on the rear cover of the display. When an OPS device is installed, these USB ports can
be used for a keyboard, webcam, USB drive, or other peripherals.
22
EP Series Ultra HD LCD Displays User Guide
Operating the Display
Operating the Display
OSD Keypad
The OSD keypad is located on the rear of the display.
15.7in
400mm
4X M8 VESA
MOUNTING HOLES
7.9in
200mm
OSD Keypad Buttons
Key
Descriptions
Power
Power on/Power off
Source
Source selection (toggle)

Menu Right/Increase value

Menu Left/Decrease value

Menu Up

Menu Down
Menu/Exit
Menu/Exit
EP Series Ultra HD LCD Displays User Guide
23
Remote Control Receiver
Remote Control Receiver
The remote control receiver is located near the keypad on the rear of the display. Use
the IR extender cable for operating the remote from the front of the display.
Power ON standby indicator,
Remote control receiver
15.7in
400mm
7.9in
200mm
24
4X M8 VESA
MOUNTING HOLES
EP Series Ultra HD LCD Displays User Guide
LED Indicators
LED Indicators
The LED indicator light is located on the rear of the display near the keypad. The
following table explains what the different colors and blink patterns mean.
LED On
Power Status
Condition
Green
Power on
Blinking Orange
No signal
Orange
Power saving mode
Off
AC off
Off
Power off
Using the Display in Portrait Mode
When using the display in the portrait position and looking at the rear of the display,
it should be rotated according to the arrow stickers on the back of the display. This
will allow for proper ventilation. Then select the OSD rotation of landscape or portrait
on the OSD menu (MAIN MENU > OSD SETTINGS > OSD ROTATION).
Caution: Improper ventilation may shorten the life of the display.
Using the Display in Flat or Tilted Orientation
The display is not recommended for use in flat orientation for tabletop, floor, or
ceiling installations. LCD panels of this size are at risk of panel deflection, which can
cause cosmetic sagging, brightness uniformity issues, a shortened life span, and
malfunction of optional touch sensors. Installations where the display is tilted
downward or upward at an angle may also be prone to these issues and are not
recommended.
EP Series Ultra HD LCD Displays User Guide
25
Using the Remote Control
Using the Remote Control
Below is a picture of the remote control and its corresponding Hex codes. See the
following page for button descriptions and Hex codes.
26
EP Series Ultra HD LCD Displays User Guide
Using the Remote Control
Num
1
Function
INFO
2
Customer
Code
Hex Code
40AF
04FB
Provides source and resolution
information
40AF
1CE3
Turns the display on and off
Description
3
VGA
40AF
07F8
Selects the PC’s VGA source
4
DP1
40AF
08F7
Selects the DisplayPort 1 source
5
HDMI1
40AF
09F6
Selects the HDMI source 1
6
Not used
7
Not used
HDMI2
40AF
0CF3
Selects the HDMI source 2
P-position
40AF
1AE5
Selects the PiP (Picture-in-Picture)
position
10
OPS
40AF
15EA
Selects the OPS source
11
HDMI3
40AF
10EF
Selects the HDMI source 3
12
PIP
40AF
11EE
Selects the Multi-Source View
8
9
Not used
13
14
15
16
17
18
19
20
HDMI4
40AF
16E9
Selects the HDMI source 4
SWAP
40AF
06F9
Swaps the main input source with
source 2
P-SOURCE
40AF
13EC
Selects the PiP (Picture-in-Picture)
source

40AF
02FD
Navigates up through submenus and
settings

40AF
01FE
Navigates back through submenus and
settings
40AF
0EF1
Opens the display’s on-screen menu
system. When the menu system is
already open, pressing this button will
select the previous submenu.
40AF
03FC
Navigates forward through submenus
and settings
MENU

EP Series Ultra HD LCD Displays User Guide
27
Locking/Unlocking the OSD Menus
Customer
Code
Hex Code

40AF
19E6
Navigates down through submenus
and settings
22
ENTER
40AF
12ED
Selects highlighted menu choices
23
EXIT
40AF
05FA
Closes the menu system
SCALING
40AF
14EB
Toggles between different aspect ratios
(Auto, Native, 4 x 3, 16 x 9, 16 x 10 and
Letterbox)
27
FREEZE
40AF
43BC
Freezes the current source image
28
MUTE
40AF
00FF
Turns off the sound
29
BRIGHT
40AF
17E8
Adjusts the brightness
30
CONTRAST
40AF
18E7
Adjusts the contrast
31
AUTO
40AF
1EE1
Synchronizes the display to the source
SOURCE
40AF
0FF0
Allows selection of the different
sources
33
VOLUME -
40AF
1BE4
Decreases the sound volume
34
VOLUME +
40AF
1DE2
Increases the sound volume
Num
21
Function
26
32
Description
Locking/Unlocking the OSD Menus
You can lock or unlock the OSD menus by pressing a series of key commands on the
remote control. To lock the menu, press the following keys on the remote in the
order listed: ENTER, ENTER, EXIT, EXIT, ENTER and EXIT. To unlock it, simply follow the
same sequence.
Depending on whether you locked or unlocked the menu, you will see one of the
following messages on the screen.
28
EP Series Ultra HD LCD Displays User Guide
Changing the Remote Control Battery
Changing the Remote Control Battery
1
Remove the battery cover.
Slide back and remove the battery cover in the
direction of the arrow.
2
Insert the batteries.
Align and insert two AAA batteries according
to their plus and minus ports (as indicated in
the remote control).
3
Close the battery cover.
Replace the battery cover in the direction of
the arrow and snap it back into place.
Turning the Display On
1 Insert the power cord into the display and into the power outlet.
2 Ensure the AC switch is set to “—“.
3 Press the power button on the remote or side control panel.
EP Series Ultra HD LCD Displays User Guide
29
Turning the Display Off
Turning the Display Off
With the power on, press the power button on the remote or side control panel to
put the LCD panel in a standby mode. To turn off power completely, turn the AC
switch to “O” or disconnect the AC power cord from the power outlet.
Note: If there is no signal for a certain period of time, the LCD panel will automatically go into
standby mode.
Adjusting the Volume
1 Using the remote, press the VOLUME - or VOLUME + to increase or decrease the
volume.
2 Press the MUTE button to temporarily turn off all sound. To restore the sound,
press the MUTE button again.
Note: The analog audio out is variable. S/PDIF is fixed.
Selecting the Input Source
Do one of the following:
• Using the remote, press the desired source button (DP1, HDMI1, HDMI2, HDMI3,
HDMI4, VGA).
• Press the source button on the display’s keypad. Use the arrow buttons () to
select one of the following input sources and press ENTER: DISPLAYPORT1,
HDMI1, HDMI2, HDMI3, HDMI4, VGA.
Note: When the display cannot find a source, a “No signal” message will appear.
Navigating Through the Menus
1 With the power on, press MENU. The INPUT menu appears.
2 Within the menu, use , , ,  and ENTER to navigate through the menus and
adjust options.
3 Press MENU to return to the previous menu. To exit the menu system, press EXIT.
30
EP Series Ultra HD LCD Displays User Guide
Input Menu
Input Menu
This menu is used for selecting the input sources. Up to four sources can be displayed
at the same time.
Main Input
Select the Main Input source
Options: DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Auto Scan
Select whether the display will automatically scan for a Main Input source
Options: On, Off; Default: Off
Multi-Source Views
Select the Multi-Source View mode
Options: Off, PiP, Dual View, Dual View Portrait, Triple View, Quad View
Default: Off
Source 2
Select the second source
Options: DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Note: This function is only available when Multi-Source Views is set to PiP, Dual View,
Dual View Portrait, Triple View or Quad View. If HDMI1 was selected as another source,
OPS cannot be selected. If OPS was selected as another source, HDMI1 cannot be
selected.
EP Series Ultra HD LCD Displays User Guide
31
Input Menu
Source 3
Select the third source
Options: DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Note: This function is only available when Multi-Source Views is set to Triple View or
Quad View. If HDMI1 was selected as another source, OPS cannot be selected. If OPS was
selected as another source, HDMI1 cannot be selected.
Source 4
Select the fourth source
Options: DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Note: This function is only available when Multi-Source Views is set to Quad View. If
HDMI1 was selected as another source, OPS cannot be selected. If OPS was selected as
another source, HDMI1 cannot be selected.
PIP Size
Select the size of the PiP (Picture-in-Picture)
Options: Small, Mid, Large
Note: This function is only available when Multi-Source Views is set to PiP
PIP Position
Set the position of the PiP (Picture-in-Picture)
Options: TopR (Top Right), TopL (Top Left), BotR (Bottom Right), BotL (Bottom Left)
Note: This function is only available when Multi-Source Views is set to PiP
Swap
Swap the Main Input source with Source 2
Note: This function is only available when Multi-Source Views is set to PiP, Dual View, or
Dual View Portrait
Multi-Source Presets
Save or Recall Multi-Source Preset1, Preset2, Preset3 or Preset4
Note: See page 33 for more information.
32
EP Series Ultra HD LCD Displays User Guide
Multi-Source Presets Submenu
Multi-Source Presets Submenu
Save and recall up to four configurations of single or multi-source layouts. Source
selection and location are saved within each preset.
Saving Configurations
1 Set up the single or multi-source layout as desired.
2 Select PRESET1 SAVE, PRESET2 SAVE, PRESET3 SAVE, or PRESET4 SAVE to
assign the configuration to one of the preset slots.
Recalling Stored Configurations
1 Select PRESET1 RECALL, PRESET2 RECALL, PRESET3 RECALL, or PRESET4
RECALL in the on screen menu to recall the desired saved configuration. Presets
can be also be recalled from RS-232.
Note: Presets can be overridden but cannot be deleted.
EP Series Ultra HD LCD Displays User Guide
33
Picture Menu
Picture Menu
This menu is used for making common image adjustments.
Aspect Ratio
Adjust the aspect ratio of the screen. The first selection is for the main source, and the
second selection is for sources 2-4.
Options: Full Screen, Letterbox, 4:3, 1:1; Default: Full Screen
Scheme
Press  or  to select one of the following:
Options: User, Vivid, Cinema, Game, Sport; Default: User
Contrast
Increase or decrease the contrast of picture. Press  or  to select the desired level.
Range: 0~100; Default: 50
Brightness
Increase or decrease the brightness of picture. Press  or  to select the desired level.
Range: 0~100; Default: 50
Sharpness
Adjust the definition of picture. Press  or  to select the desired level.
Range: 0~100; Default: 50
Hue
Increase or decrease the green hue. Press  or  to select the desired level.
Range: 0~100; Default: 50
Note: This function is not available when displaying PC or graphics sources
34
EP Series Ultra HD LCD Displays User Guide
Picture Menu
Saturation
Adjust the brilliance and brightness. Press  or  to select the desired level.
Range: 0~100; Default: 50
Note: This function is not available when displaying PC or graphics sources
Backlight
Increase or decrease the intensity of the LCD backlight. Press  or  to select the
desired level.
Range: 0~100; Default: 80
Color Temp and Gamma
Select gamma
Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6
Default: 2.2
Select color temperature
Options: User, 3200K, 5000K, 6500K, 7500K, 9300K; Default: 9300K
HDMI RGB Range
Select RGB range for HDMI sources
Options: Auto, Full, Limited; Default: Auto
EP Series Ultra HD LCD Displays User Guide
35
Picture Menu – RGB Adjust Submenu (Color Temp = User)
Picture Menu – RGB Adjust Submenu (Color Temp = User)
Red Gain
Set Color Temperature to “User” in order to adjust this setting.
Range: 0~100
Default: 100
Green Gain
Set Color Temperature to “User” in order to adjust this setting.
Range: 0~100
Default: 100
Blue Gain
Set Color Temperature to “User” in order to adjust this setting.
Range: 0~100
Default: 100
Red Offset
Set Color Temperature to “User” in order to adjust this setting.
Range: 0~100
Default: 50
Green Offset
Set Color Temperature to “User” in order to adjust this setting.
Range: 0~100
Default: 50
Blue Offset
Set Color Temperature to “User” in order to adjust this setting.
Range: 0~100
Default: 50
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EP Series Ultra HD LCD Displays User Guide
Advanced Picture Menu
Advanced Picture Menu
Gamut
Select the range of colors shown on the display
Options:
Native: Selects the maximum range of colors
REC709: Selects the color gamut used in HDTV content
SMPTE C: Selects the color gamut used in SD content in the US
EBU: Selects the color gamut used in SD content in Europe
Default:
EP5014K and EP5814K: REC709
EP6514K: Native
EP Series Ultra HD LCD Displays User Guide
37
Audio Menu
Audio Menu
This menu is used for adjusting audio settings.
Volume
Adjust the sound. Press  or  to select the desired level.
Range: 0~100
Default: 50
Treble
Adjust the sound in high tones (treble). Press  or  to select the desired level.
Range: -6~+6
Default: 0
Bass
Adjust the sound in low tones (bass). Press  or  to select the desired level.
Range: -6~+6
Default: 0
Balance
Adjust the balance of the left and right speakers. Press  or  to select the desired level.
Range: -6~+6
Default: 0
Internal Speaker
Turn the internal speaker on or off
Default: On
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EP Series Ultra HD LCD Displays User Guide
Audio Menu
Audio Source
Select the audio source for the Main input
Options: DisplayPort1, HDMI1, HDMI2, HDMI3, HDMI4, Line-In
Multi-Source Audio
Select the audio source that is played through the display’s internal speakers, audio out
and digital audio out
Options: Main Source, Source 2, Source 3, Source 4
Default: Main Source
Note: Adjustments to the Audio Source setting will override selections made to MultiSource Audio. Do not change the Audio Source setting if you plan to make audio source
selections in Multi-Source Audio.
Off-screen audio sources can be selected from Audio Source.
EP Series Ultra HD LCD Displays User Guide
39
OSD Settings Menu
OSD Settings Menu
This menu is used to make initial setup adjustments to the OSD (On-Screen Display)
menu and other on-screen messages.
Horizontal
Adjust the horizontal position of the OSD menu. Press  or  to select the desired level.
Range: 0~100
Default: 50
Vertical
Adjust the vertical position of the OSD menu. Press  or  to select the desired level.
Range: 0~100
Default: 50
Transparency
Submenu to adjust the transparency of the OSD menu. Press  or  to select the desired
level.
Options: Off, 1, 2, 3, 4
Default: Off
OSD Timeout
Submenu to adjust the time in seconds before the OSD menu disappears. Press  or 
to select the desired level.
Options: 5 sec, 10 sec, 20 sec, 30 sec, 60 sec
Default: 30 sec
OSD Rotation
Select the OSD Rotation. Press  to select the rotation.
Options: Landscape, Portrait
Default: Landscape
40
EP Series Ultra HD LCD Displays User Guide
OSD Settings Menu
Language
Select the OSD language
Splash Screen
Select whether a splash screen appears when the monitor is powered up
Options: On, Off
Default: On
Message Box
Select whether a message box is displayed on screen
Options: On, Off
Default: On
EP Series Ultra HD LCD Displays User Guide
41
Setup Menu
Setup Menu
Auto Adjustment
Force the display to reacquire and lock to the input signal (VGA source only). This is useful
when the signal quality is marginal. Note: This feature does not continually reacquire the
signal.
Options: No, Yes
Default: No
H. Position
Adjust the horizontal position of the image (VGA source only). Press  or  to select the
desired level.
Range: 0~100
Default: 50
V. Position
Adjust the vertical position of the image (VGA source only). Press  or  to select the
desired level.
Range: 0~100
Default: 50
Phase
Adjust the phase of the displayed signal (VGA source only). Press  or  to select the
desired level.
Range: 0~100
Clock
Adjust the clock of the displayed signal (VGA source only). Press  or  to select the
desired level.
Range: 0~100
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EP Series Ultra HD LCD Displays User Guide
Setup Menu
Overscan
Adjust the zoom (overscan) of the image
Default: 0
Power LED
Enable or disable the status LED
Options: On, Off
Default: On
OPS Power Down Check
Allow the display to skip waiting for the OPS module to power down when the display is
powering down
Default: On
Real Time Clock
See details on next page
EP Series Ultra HD LCD Displays User Guide
43
Real Time Clock Submenu
Real Time Clock Submenu
This menu is used to set the internal clock of the display, and to power on and power
off the display at preset times if desired.
Current Time
Set the year, month, day, and time of day
Options: User Mode, Workday Mode, Everyday Mode
44
EP Series Ultra HD LCD Displays User Guide
Real Time Clock – User Mode
Real Time Clock – User Mode
User Mode
Select the power on/off time for each day of the week
Options: Disable, Enable
Use the arrow keys to specify the on and off times.
EP Series Ultra HD LCD Displays User Guide
45
Real Time Clock – Workday Mode
Real Time Clock – Workday Mode
Workday Mode
Select the power on/off time for Monday–Friday, Saturday, and Sunday
Options: Disable, Enable
Use the arrow keys to specify the on and off times.
46
EP Series Ultra HD LCD Displays User Guide
Real Time Clock – Everyday Mode
Real Time Clock – Everyday Mode
Everyday Mode
Select the power on/off time for all days of the week
Options: Disable, Enable
Use the arrow keys to specify the on and off times.
EP Series Ultra HD LCD Displays User Guide
47
Advanced Setup Menu
Advanced Setup Menu
Smart Light Control
Enable dynamic contrast (DCR) or ambient light sensor
Options: Off, DCR, Light Sensor
Default: Off
IRFM
Create slight frame motion to help avoid image retention
Options: On, Off
Default: Off
MEMC
Enable motion estimation motion compensation (frame interpolation). This improves
smoothness for fast motion video content.
Options: Off, Low, Medium, High
Default: Off
Local Dimming
Enable local dimming of the LCD backlight. This improves black levels and contrast;
however for some content it may introduce artifacts.
Options: On, Off
Default: Off
Noise Reduction
Reduce random noise in the video content
Options: Off, Low, Medium, High
Default: Off
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EP Series Ultra HD LCD Displays User Guide
Advanced Setup Menu
Power Saving Config
Options: Wake on VGA, Wake on All, Always On
Default: Wake on VGA
Note: For Wake on VGA and Wake on All, the display will enter power saving mode if no
signal is received for 5 minutes.
DP Ver.
Select DisplayPort version of the DisplayPort inputs
Options: 1.1, 1.2
Default: 1.2
Note: DisplayPort 1.2 is the more modern standard and supports 3840x2160 @ 60 Hz
resolution. However, sometimes DisplayPort 1.1 is needed for compatibility with older
graphics cards.
EDID Setup
Select EDID (Extended Display Identification Data) of the HDMI and DisplayPort inputs
Options: 4K2K, 1080p
Default: 4K2K
Note: Use the 1080p setting for the broadest support of lower resolution sources. Use the
4K2K setting to support high resolution sources such as 3840x2160.
Touch Control
Select whether the touchscreen controls the internal OPS PC, or controls an external PC
via the Touch USB connector
Options: Auto, OPS, External
Default: Auto
Factory Reset
Restore all settings to their default
Options: No, Yes
Default: No
EP Series Ultra HD LCD Displays User Guide
49
Communication Menu
Communication Menu
This menu configures the display’s RS-232 and Ethernet communication ports.
Baudrate
Select the baud rate of the display’s RS-232 port
Options: 115200, 38400, 19200, 9600
Default: 19200
Enable Network
Enable the display’s built-in Ethernet port
Options: No, Yes
Default: No
IP Address Settings
Enable Dynamic IP mode or set the static IP address of the display’s Ethernet port
Power Status Alert
Enable an automatic alert when the display is powered down
Options: No, Yes
Default: No
Source Status Alert
Enable an automatic alert when the source is changed
Options: No, Yes
Default: No
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EP Series Ultra HD LCD Displays User Guide
Communication Menu
Signal Lost Alert
Enable an automatic alert when the video signal is lost
Options: No, Yes
Default: No
Load Default
Load default communication settings
Options: No, Yes
Default: No
Device MAC
Shows the MAC address of the display
Assigning an IP Address to the Display
To assign an IP address to your display, access the IP Address Settings Menu in the
Communication menu. Consult your system administrator if you do not know how
to configure the parameters shown in the menu.
The default settings are shown below.
Item
Setting
Dynamic IP
Disable
Static IP Address
192.168.2.1
Subnet Mask
255.155.155.0
Gateway
192.168.2.1
DNS Addr.
192.168.2.1
EP Series Ultra HD LCD Displays User Guide
51
Information Menu
Information Menu
This read-only menu provides information on the active sources and the latest
firmware version.
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EP Series Ultra HD LCD Displays User Guide
Using the Touch Screen
Using the Touch Screen
You can use the touch screen to control your operating system. The touch screen can
emulate basic mouse functions and supports multi-touch functions for Windows 7*
and Windows 8*. The following table shows a list of functions you can use on the
touch screen.
Note: *Ensure that you have installed the USB cable on the display to a computer.
Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically be connected
internally to the touch system. The touch functionality is configurable via the Touch Control
setting.
Performing basic functions
The following table shows how to perform basic tasks using the touch screen for
Windows 8, Windows 7, Vista, XP, Mac OSX, and Linux.
Function
Action
Click
Tap the screen once.
Double-Click
Tap the screen twice.
EP Series Ultra HD LCD Displays User Guide
53
Performing basic functions
Right-click
Press on the target. Hold and wait for a
blue ring to appear. Release your
finger.
Drag or select
Drag one finger left or right.
Pan up/down
/back/forward
Quickly drag your finger (flick) in a
desired direction.
Wake up from
Windows sleep
mode (S3)
Press and hold for four seconds.
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EP Series Ultra HD LCD Displays User Guide
Touchscreen MultiTouch Driver Installation
Touchscreen MultiTouch Driver Installation
1 With the PC on, plug in the USB memory stick to the USB drive.
2 Locate and open the USB drive.
3 Double-click on the “mt_driver_kit [xxxxxx].exe” to install the driver.
4 Follow installation prompts until driver installation is complete.
Once driver installation is complete, the touchscreen is ready for use.
Touchscreen (PQLabs) MultiTouch Platform Content
The PQLabs Software is used for troubleshooting and calibration. The different
menus are described below.
1 On the PC, select the Start menu, All Programs and then PQLabs Software.
2 Click on “MultiTouch Platform” to open the PQLabs MultiTouch Platform window.
Touchscreen Information
• Serial Number – Displays the serial number of the connected touchscreen.
• Firmware Version – Displays the firmware version of the touchscreen selected
under the “Serial Number” dropdown menu.
• Touch Points – Displays the number of touch points for which the touchscreen
is capable.
• Status – Displays the current status of the touchscreen.
Calibration
• Calibration – Starts a 4-point calibration of the touchscreen. Perform the
programmed touchscreen calibration process. At the conclusion of the
calibration routine your touchscreen device is ready to use and will perform
with accurately positioned touch points.
• Reset Calibration – Resets calibration to factory default settings.
Utility
• Diagnose – Starts the “MultiTouchDoctor” program. This can be used to
troubleshoot issues with the touchscreen.
Options
• Default settings on options have the following programs enabled:
Tuio Support, Flash Tuio Support, Handwriting Optimization, Enable Windows
Native Touch, Enable Mouse/Keyboard Simulation, and Launch When Windows
Starts Up.
• Flexible Scan Rate is at a default setting.
EP Series Ultra HD LCD Displays User Guide
55
Uninstalling the MultiTouch Driver
Uninstalling the MultiTouch Driver
1 On the PC, select the Start menu, All Programs and the PQLabs Software
2 Click on the MultiTouch Driver.
3 Select the Uninstall option.
Multi-Touch Functions
The following table shows how to perform multi-touch tasks using the touch screen
for Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions.
Function
Action
Right-click
Press on the target. Tap the screen with
another finger. Release the second
finger.
Scrolling
Drag one or two fingers up or down.
or
Zoom
Move two fingers apart or toward each
other.
Rotate
•
•
56
Move two fingers in opposing
directions
Use one finger to pivot around the
other.
EP Series Ultra HD LCD Displays User Guide
LAN Control
LAN Control
The Planar EP Series supports extending access to the RS232 commands over a
network connection using a virtual COM port (VCOM). The VCOM driver installer is
included on the USB drive that came with your display.
Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23
to the display. The LAN control functionality is most frequently used by control systems, and
they won’t be able to use the VCOM drivers
Supported Operating Systems
The utility supports the following operating systems:
•
•
•
•
Windows XP
Windows Vista
Windows 7
Windows 8 and 8.1
EP Series Ultra HD LCD Displays User Guide
57
Installation
Installation
Use the following instructions to install the VCOM driver.
1 Launch the vcomsetup.exe file.
2 You may see a security warning similar to the following example. Click Run to
continue.
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EP Series Ultra HD LCD Displays User Guide
Installation
3 The vcomsetup.exe installer installs both the VCOM virtual serial port and also a
utility (WinPcap) for finding your displays on the network. Follow the steps in the
two installers, accepting defaults and license agreements as needed.
EP Series Ultra HD LCD Displays User Guide
59
Installation
4 When the installers are finished, you will see a VCOM icon on your desktop and
you find two new folders in your start menu: IC Plus corp (with VCOM sub folder)
and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall
from these menus.
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EP Series Ultra HD LCD Displays User Guide
Configuring VCOM
Configuring VCOM
Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the
Device Info page, shown below. The controls on this page allow you to find and
configure each display that you want to access via virtual COM ports.
Search for the
display’s in same
domain
Search by
IP address
Configure the
display’s IP
address
Open a browser
and link to the
display’s web
service
EP Series Ultra HD LCD Displays User Guide
61
Configuring VCOM
Click on COM Mapping to display the COM Mapping page, shown below. The
controls on this page allow you to make virtual COM ports and select the display to
which you want to map each virtual COM port.
Create a
virtual
COM port
62
Remove an
existing virtual
COM port
EP Series Ultra HD LCD Displays User Guide
Function Descriptions
Function Descriptions
Search
In the Device Info page, click the Search icon. This function searches for any devices
that are connected to the same network segment (maximum of 254 devices) as your
PC. Any devices found will be listed in the Device Info table.
Search By IP
On the Device Info page, click the Search by IP icon. This function searches for any
devices in the given IP address range. Any devices found will be listed in the Device
Info table.
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63
Configure IP Address
Configure IP Address
This function allows you to configure the network settings of the selected device. We
recommend using the on-screen menus or the web interface described in the User
Guide instead of this function.
Note: To cancel this function, scroll to the bottom and click the Cancel button.
Web
Click the Web icon to launch your default browser and link it to the display’s web
service.
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EP Series Ultra HD LCD Displays User Guide
Adding a Virtual COM Port
Adding a Virtual COM Port
To add a virtual COM port, click the Add icon on the COM Mapping page to open the
following dialog window.
Select the display you want to control from the table and accept defaults, as shown.
Make a note of the COM number assigned to the new VCOM port. Click OK to create
the new port. The new port appears in the COM Mapping table.
EP Series Ultra HD LCD Displays User Guide
65
Removing a COM Port
You can view details for the virtual COM port device using Device Manager, shown
below.
Removing a COM Port
On the COM Mapping page, select the COM port you want to delete and click the
REMOVE button.
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EP Series Ultra HD LCD Displays User Guide
Setting Up Email Alerts
Setting Up Email Alerts
The web service allows you to configure the settings required to send email alerts. If
you are not using email alerts, you do not need to use the web service and can skip
this section.
Login
When you direct your browser to the network IP address of the display, you are
prompted to login as shown here.
The default ID is admin and the default password is system.
Note: Cookies and JavaScript must be enabled in your browser.
Note: If your session times out or if you enter an incorrect ID or password, you will see the
following message.
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67
Login
When you first login, you will see the System Status page, as shown here.
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EP Series Ultra HD LCD Displays User Guide
Administrator
Administrator
Click on the word Administrator under the Planar logo to show/hide these menu
items.
Authentication Configuration
Set user ID and password for login to the web service.
System IP Configuration
You can view and/or change the network settings here. However, for best results, we
recommend that you use the on-screen display menus.
If your network requires a VLAN tag, your network administrator will give you a
number from 1 to 4094 to enter here.
EP Series Ultra HD LCD Displays User Guide
69
System Status
System Status
• Kernel version - Shows the firmware version for the network interface.
• MAC Address - Shows the unique address assigned to the network interface.
• Nickname - Enter a device tag, up to 12 characters. This tag will appear in email
alerts, which help you identify the source of the alert.
Load Default Setting
1 Click the LOAD button to return the network interface to default settings.
2 After a few seconds, you will see a green box with the message “Setting Saved
RESET.” Click the RESET button to restart the network interface.
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EP Series Ultra HD LCD Displays User Guide
Firmware Update and Boot Loader Upgrade
3 Make sure the IP address in your browser is correct and then click OK.
4 When the process is complete, you should see the login page again.
Firmware Update and Boot Loader Upgrade
In most cases, you will not need to update firmware for the network interface. If you
do, contact Planar’s Technical Support Department. See "Accessing Planar’s Technical
Support Website" on page 80 for more information.
WARNING! Do not use the controls in these two sections unless you have received a specific
procedure and firmware from Planar. Following improper procedures can disable the network interface and require factory repair service.
EP Series Ultra HD LCD Displays User Guide
71
TCP Mode, UDP Mode and UART
TCP Mode, UDP Mode and UART
For normal operation, you will not need to change any settings on these pages. If you
do need to change information, Planar’s Technical Support Department will provide
you with more information.
SMTP
72
EP Series Ultra HD LCD Displays User Guide
Reset Device
Your network administrator must provide information for the following fields:
• Enable SMTP - Make sure this checkbox is checked. Port 25 is the default.
• SMTP Server Address - Name or IP address of the mail server.
• SMTP Login Information - If required, check the ENABLE box and enter a
username and password.
• Mail to - Enter the destination email addresses. Separate multiple addresses
with a semi-colon.
• Mail from - Enter the email address from which you want to send alerts.
You can edit the subject and body of the email warnings, which are sent when there
is a power status change, source change and signal lost. The SMTP 04 and 05
warnings are not used.
Reset Device
Click the RESET button to reboot the network interface. Note that the current
settings are not changed.
EP Series Ultra HD LCD Displays User Guide
73
Signal Compatibility
74
Pixel Rate
(MHz)
HDMI RGB
DisplayPort RGB
VGA RGB
PC
640x480
60
31.469
25.175
x
x
x
VESA DMT, CEA-861-E Format 1
640x480
72
37.861
31.500
x
x
x
VESA DMT
640x480
74.99
37.500
31.500
x
x
x
VESA DMT
640x480
85
43.269
36.000
x
x
x
VESA DMT
800x600
56.25
35.156
36.000
x
x
x
VESA DMT
800x600
60.32
37.890
40.000
x
x
x
VESA DMT
800x600
72
48.077
50.000
x
x
x
VESA DMT
800x600
75
46.875
49.500
x
x
x
VESA DMT
800x600
85.06
53.674
56.250
x
x
x
VESA DMT
1024x768
60
48.363
65.000
x
x
x
VESA DMT
1024x768
70
56.476
75.000
x
x
x
VESA DMT
1024x768
75.03
60.023
78.750
x
x
x
VESA DMT
1024x768
85.03
68.677
94.500
x
x
x
VESA DMT
1152x864
75
67.500
108.000
x
x
x
VESA DMT
1280x720
59.98
44.444
64.000
x
x
x
VESA CVT-R
1280x720
59.86
44.772
74.500
x
x
x
VESA CVT
1280x720
74.78
56.456
95.750
x
x
x
VESA CVT
1280x768
60
47.4
68.250
x
x
x
VESA DMT
1280x768
60
47.776
79.500
x
x
x
VESA CVT
1280x800
59.91
49.306
71.000
x
x
x
VESA CVT-R
1280x800
59.81
49.702
83.000
x
x
x
VESA CVT
1280x1024
60.02
63.981
108.000
x
x
x
VESA DMT
1280x1024
75.02
79.976
135.000
x
x
x
VESA DMT
1280x1024
85.02
91.146
157.500
x
x
x
VESA DMT
1360x768
60
47.712
85.500
x
x
x
VESA DMT
1400x1050
60
64.7
101.000
x
x
x
VESA CVT-R
1400x1050
60
65.317
121.750
x
x
x
VESA CVT
1440x900
59.901
55.469
88.750
x
x
x
VESA CVT-R
1440x900
59.88
55.935
106.500
x
x
x
VESA CVT
1600x1200
60
75.000
162.000
x
x
x
VESA DMT
Resolution
Frame rate
(Hz)
Signal
Type
Line Rate
(kHz)
Signal Compatibility
EP Series Ultra HD LCD Displays User Guide
References
UHDTV
1680x1050
59.883
55.469
119.000
x
x
x
VESA CVT-R
1680x1050
59.954
65.290
146.250
x
x
x
VESA CVT
1920x1080
60
66.587
138.500
x
x
x
VESA CVT-R
2560x1440
59.951
88.787
241.500
x
x
VESA CVT-R
2560x1600
59.972
98.713
268.500
x
x
VESA CVT-R
3840x2160
24
52.438
209.750
x
x
VESA CVT-R
3840x2160
30
65.688
262.750
x
x
VESA CVT-R
3840x2160
50
110.500
442.000
x
VESA CVT-R
3840x2160
60
133.313
533.250
x
VESA CVT-R
480p
60
31.469
27.000
x
x
ITU-R BT.1358, CEA-861-E Format 17
& 18
576p
50
31.250
27.000
x
x
SMPTE 125M, CEA-861-E Format 6 &
7
1080i
50
28.125
74.500
x
x
SMPTE 274M, CEA-861-E Format 20
1080i
60
33.750
74.250
x
x
SMPTE 274M, CEA-861-E Format 5
720p
50
37.500
74.250
x
x
SMPTE 296M, CEA-861-E Format 19
720p
60
45.000
74.250
x
x
SMPTE 296M, CEA-861-E Format 4
1080p
24
27.000
74.250
x
x
SMPTE 274M, CEA-861-E Format 32
1080p
25
28.125
74.250
x
x
SMPTE 274M, CEA-861-E Format 33
1080p
30
33.750
74.250
x
x
SMPTE 274M, CEA-861-E Format 34
1080p
50
56.250
148.500
x
x
SMPTE 274M, CEA-861-E Format 31
1080p
60
67.500
148.500
x
x
SMPTE 274M, CEA-861-E Format 16
3840x2160
24
54.000
297.000
x
x
SMPTE ST 2036-1:2009, HDMI 1.4b
VIC 1
3840x2160
25
56.250
297.000
x
x
SMPTE ST 2036-1:2009, HDMI 1.4b
VIC 2
3840x2160
30
67.500
297.000
x
x
SMPTE ST 2036-1:2009, HDMI 1.4b
VIC 3
3840x2160
50
112.500
594.000
x
CEA-861-F Format 96
3840x2160
60
135.000
594.000
x
CEA-861-F Format 97
Resolution
Pixel Rate
(MHz)
VGA RGB
HDTV
DisplayPort RGB
EDTV
HDMI RGB
PC
Line Rate
(kHz)
Signal
Type
Frame rate
(Hz)
Signal Compatibility
EP Series Ultra HD LCD Displays User Guide
References
75
Specifications
Specifications
Item
LCD panel
Model
Specification
Resolution
3840 x 2160
Aspect Ratio
16:9
Screen Size
EP5014K(-T)
50”
EP5814K(-T)
58”
EP6514K(-T)
65”
Orientation
Brightness (Typ.)
Contrast Ratio
Landscape/Portrait
EP5014K(-T)
550 cd/m2
EP5814K(-T)
480 cd/m2
EP6514K(-T)
450 cd/m2
EP5014K(-T)
4000:1
EP5814K(-T)
4500:1
EP6514K(-T)
4000:1
Viewing Angle (Typ.)
Response Time
Color Gamut
178°
EP5014K(-T)
9.5 ms
EP5814K(-T)
6.5 ms
EP6514K(-T)
5.5 ms
EP5014K(-T)
88% NTSC
EP5814K(-T)
98% NTSC
EP6514K(-T)
72% NTSC
Display Color
Pixel Pitch
76
1.07G colors
EP5014K(-T)
0.285 mm x 0.285 mm
EP5814K(-T)
0.334 mm x 0.334 mm
EP6514K(-T)
0.372 mm x 0.372 mm
Auto Brightness
Control
Ambient Light Sensor
Features
OPS Slot, On/Off Scheduling, TAA Compliant
EP Series Ultra HD LCD Displays User Guide
Specifications
Touch
Connectivity
Mechanical
Touch Technology
EP5014K-T,
EP5814K-T,
EP6514K-T
6 pt IR
Supporting OS
EP5014K-T,
EP5814K-T,
EP6514K-T
Windows 8, 7, Vista, XP, Mac OSX, and Linux
Standard Inputs
HDMI x 4 / DisplayPort / VGA / IR
Audio Input
PC Audio In (Jack)
Audio Output
R/L Line Out (Jack)
Control and
Monitoring
LAN RJ45, RS232 In, IR, Keypad (lockable)
Display Weight
Mounting
Display Dimensions
EP5014K
Display Weight: 64 lbs (29 kg);
Shipping Weight: 79 lbs (36 kg)
EP5014K-T
Display Weight: 84 lbs (38 kg);
Shipping Weight: 99 lbs (45 kg)
EP5814K
Display Weight: 84 lbs (36 kg);
Shipping Weight: 97 lbs (44 kg)
EP5814K-T
Display Weight: 112 lbs (51 kg);
Shipping Weight: 130 lbs (59 kg)
EP6514K
Display Weight: 110 lbs (50 kg):
Shipping Weight: 146 lbs (66 kg)
EP6514K-T
Display Weight: 132 lbs (60 kg)
Shipping Weight: 168 lbs (76 kg)
EP5014K(-T)
VESA 200 mm x 200 mm
EP5814K(-T)
VESA 200 mm x 200 mm
EP6514K(-T)
VESA 400 mm x 400 mm
EP5014K
45.0” x 26.0” x 2.6” (1142.2 mm x 661.6 mm x 66.8 mm)
EP5014K-T
45.0” x 26.0” x 3.3” (1142.2 mm x 661.6 mm x 83.1 mm)
EP5814K
51.2” x 29.6” x 3.2” (1300.7 mm x 752.1 mm x 80.1 mm)
EP5814K-T
51.8” x 30.1” x 3.8” (1315.0 mm x 764.2 mm x 96.2 mm)
EP6514K
57.2” x 32.7” x 3.1” (1453.7 mm x 829.7 mm x 79.5 mm)
EP6514K-T
58.4” x 33.5” x 3.8” (1483.8 mm x 852.0 mm x 95.9 mm)
EP Series Ultra HD LCD Displays User Guide
77
Specifications
Mechanical
Bezel Width
EP5014K
0.8” (21 mm)
EP5014K-T
0.7” (19 mm)
EP5814K
0.6” (14 mm)
EP5814K-T
0.7” (19 mm)
EP6514K
0.5” (12 mm)
EP6514K-T
0.8” (20 mm)
Enclosure
Metal, Industrial
Fanless
Yes
Speakers
10W x 2 Built-In
Recommended Usage
Up to 24x7 Operation
Backlight
E-LED
Backlight Life
30,000 Hours Min
Power
Source
Input Voltage/
Frequency
AC 100V~240V; 50-60 Hz
Environment
Storage Temperature
Min -4°F ~ Max 140° F (-20°C ~ Max 60°C)
Operating
Temperature
Min 32°F ~ 104°F (0°C ~ Max 40°C)
10,000 ft (3000 m) altitude
Humidity
20~90% RH
Approvals
FCC Class A, UL, CE
Usage
78
EP Series Ultra HD LCD Displays User Guide
Troubleshooting
Troubleshooting
Before calling service personnel, please check the following table for a possible cause
of the problem you are experiencing. Please note the following:
• Perform the adjustments according to "Operating the Display" on page 23.
• If the problem you have experienced isn’t described below or you can’t correct
the problem, stop using the display and contact Planar’s Technical Support
Department. (See "Accessing Planar’s Technical Support Website" on page 80)
Issue
No image is displayed
Check for the following
Make sure the correct source is selected.
Make sure the main power switch is turned ON.
Check that the source equipment is operating correctly.
Make sure the input signal is compatible with this display.
The image is not centered
Make sure the input signal is compatible with this display.
The remote control doesn’t
work
Make sure the batteries are new and are installed correctly.
Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in
correctly.
Make sure the remote is aimed towards the back of the
display, where the sensor is located.
The picture color looks poor
Check the picture settings.
Reset the display.
If you are using YUV terminals, make sure cables are
correctly connected.
Check ADC calibration.
EP Series Ultra HD LCD Displays User Guide
79
Accessing Planar’s Technical Support Website
Accessing Planar’s
Technical Support
Website
Go to http://www.planar.com/support to locate the following support documents
and resources:
•
•
•
•
•
80
User Guide
RS232 User Manual
Touchscreen drivers
Standard warranties
Planar support hotline number and email
EP Series Ultra HD LCD Displays User Guide
Index
A
I
accessory kit, 10
adjusting volume, 30
administrator in web service, 69
audio settings menu, 31
authentication configuration page, 69
avoiding temporary image retention, 4
image settings menu, 31
input source
selecting, 30
installation, 20
cable clamps, 12
HD-SDI board, 23
OPS expansion slot, 22
safety precautions, 3
introduction, 1
ip system configuration, 69
B
basic settings menu, 31
batteries
changing in the remote, 29
C
cable clamps
installation, 12
cleaning the display, 7
Connecting the Touchscreen, 53
cooling requirements, 6
D
default setting
loading in web service, 70
dimensions, 13
display settings menu, 31
L
LAN control, 57
locking, 28
M
menus
audio settings, 31
basic settings, 31
display settings, 31
image settings menu, 31
using, 30
N
exemptions for product use, 8
navigating, 30
navigating menus, 30
network interface
resetting, 73
normal usage guidelines, 6
H
O
HD-SDI board
installing, 23
OPS expansion slot
installation, 22
osd menus, 28, 30
unlocking, 28
E
EP Series Ultra HD LCD Displays User Guide
i
Index
P
U
package contents, 8
product usage
exemptions, 8
unpacking the displays, 8
using the remote, 26
V
R
recommended usage, 4
remote control
changing the batteries, 29
using, 26
resetting the network interface, 73
RS232 network connection, 57
VCOM
configuration, 61
driver installation, 58
vesa mounts, 6
volume, 30
W
warranty
exemptions, 8
information, ii
web service, 67
administrator, 69
authentication configuration, 69
loading default setting, 70
reset device, 73
SMTP setup page, 72
system ip configuration, 69
system status, 68
system status page, 70
S
safety
during installation, 3
information, 2
precautions, 2
precautions during use, 4
selecting input source, 30
service plans, ii
signal compatibility, 74
signal source input, 22
SMTP setup page, 72
specifications, 76
supported timings, 74
system ip configuration page, 69
system status page, 68, 70
T
temporary image retention
avoiding, 4
definition, 4
timings, 74
TIR see temporary image retention
touchscreen
using the touchscreen, 53
troubleshooting, 79
turning off the displays, 30
turning on the displays, 29
ii
EP Series Ultra HD LCD Displays User Guide
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